Virgin Media Outage Report in Manchester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Manchester come from postal codes M61, M24, M15, M4, M32, M34, M21 and M1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 05: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Wilmslow, Salford, Sale, Bolton, Stockport, Oldham, Rochdale, Hyde, Stalybridge, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
TV | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Wilmslow |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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mike lynch
(@mikelynch7) reported
from
Oldham, England
@virginmedia presenting barriers to cancelling after contract has expired! Appropriate notice provided. On hold for 40 minutes to get through told to call back! Barriers to cancelling, especially where a customer could be financially vulnerable is wrong! Great business practices
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KimSmith⛳🧘♀️
(@Tinkerbellkimmy) reported
from
Risley, England
@virginmedia Hello I spoke to retentions yesterday and my contract is going down to 78.00 something but havent had an email from you with the new details im not having any luck with online chat noone responded
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@fittdr @virginmedia I'm hearing good things about @Plusnet on the customer service side, but it's the TiVo I'd miss, we are seriously considering @NOWTV broadband and TV as we already use them for sky movies but need to investigate if we (the wife) can watch @emmerdale and @LoveIsland 🤣🤣
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Laura Donnellan
(@ImLauraa) reported
from
Oldham, England
@virginmedia Well we don’t have a tracking number and we haven’t heard anything back since we returned the faulty phone. We also tried the text messaging service but also takes ages to get a reply.
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
@virginmedia OK I am getting mad 🤬🤬🤬 This has been my problem I CANNOT GET THROUGH TO A HUMAN BEING. Everything is automated. When I try to call it goes round the houses and then the call drops. #lostacustomer #igiveup
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BrightLightGames
(@BrightLitegames) reported
from
Sale, England
@virginmedia Incident report, sorted now, 3 hours later. A mornings work lost.
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
@virginmedia I have tried EVERYTHING to speak to a human however the automated rubbish doesn’t let me get there. It just tells me there is a problem that you are trying to fix. Clearly I am aware there is a problem and has been for sometime I have done all usual diagnostics my end
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland Thanks for the advice both you and @ASBO_Allstar have said a similar thing so I guess it's a negotiation down in price with a new router to fix @virginmedia crap hardware.
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
@blackheartorch @virginmedia 🤬🤬🤬🤬🤬🤬🤬 is all I have to say right now. Just want to talk to a human and not deal with an automated service x
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Sarah Owens
(@sazzlepants76) reported
from
Salford, England
@virginmedia 5 sets of staff been to my property now (my broadband install date is today). 30 mins waiting on the phone and still no resolution. Now my pavements being dug up! I’ve lost faith already 🙈
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Mike Astro Mckenna
(@MikeM0309) reported
from
Salford, England
@virginmedia Still the same. Can't sign in on your website.
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland @ASBO_Allstar I'm on 350 which is great but the router let's it down, the old superhub2 had much better firmware and an easier UI.
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
Dear @virginmedia I don’t want an automated response, I want a solution. I have had intermittent internet access for 4 WEEKS and have had ENOUGH. I want to speak to a human being, can I have a number to complain to please #crapservice
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
@virginmedia Estimated fix time, it’s been going on for 4+ weeks and yes that is the number I am calling. It reset everything and did tests and currently running HOWEVER the next drop will be 5pmish as per the norm. It last went off at 14:53. I need a human being & cant speak to one
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Karl
(@MrKarlEdgar) reported
from
Stockport, England
@virginmedia It's over both, if reset my box and it's back on but DEAD SLOW like it barly loads pages
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James Marshall
(@jameze1992) reported
from
Oldham, England
Good grief.. First experience with @virginmedia was like pulling teeth. They'll need to sort their customer service out FAST before other providers catch up with speed 😂😂
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Paul Barton
(@RubbermanPaul) reported
from
Rochdale, England
@virginmedia well come home from working away on Friday with a lot of emails to reply to. To discover my router is broken wife phoned up Friday afternoon customer service said they would send one out by Monday shocking service I’m out of contract so will look elsewhere 😡😡😡
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Mike Astro Mckenna
(@MikeM0309) reported
from
Salford, England
@virginmedia For days now I have been trying to sign in to my account to no avail, so let me say if you have not sorted this problem soon then I will NOT be paying you, I will NOT be contacting you and I will NOT be answering any calls from you. I'm sick and tired of this SHIT.
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Ajay Parekh
(@ajayparekh68) reported
from
Ashton-under-Lyne, England
@virginmedia absolutely appalling service, 39min and counting trying to close an account I haven’t used for three months, on hold for 11min now.
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mike lynch
(@mikelynch7) reported
from
Middleton, England
@virginmedia It was my partner who tried calling. She eventually got through but received no help at all. We’ve emailed Tom Mockeridge tonight so hopefully this will go through the executive complaints process
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jjjn
(@hhhhhggggjkkn1) reported
@virginmedia im based in N11 north London. Please can you check this postcode and see why my wifi is down
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Nettlebrew
(@Nettlebrew1) reported
@virginmedia No, just email not working.
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Brad 🦅 VTuber
(@BradachGaming) reported
so the fault has been fixing but yet my upload speed is still bad and i had to end stream @virginmedia when i ask to speak to a manager tell you call staff to give me one as they dont know why i cant get the service im paying for.
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Amanda Blan
(@mandablan) reported
. @virginmedia What’s the issue with your email services today pls? Seen other people are having issues too. Cant receive/send for the past few hours. Can’t access service status checker either and yes before you ask this is across multiple devices.
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Lucy Clark
(@lucy_clark70) reported
@virginmedia as the service update isn't working on your website, I can't check if there's an outage in my area (E17, London). Certainly seems that way as no Internet...
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Amy Heppingstall
(@AmyHeppi) reported
@virginmedia What for 21 days? I have an intermittent fault but surely after 7 days of monitoring this you should send someone out? You have left me for 3 weeks, terrible customer service I am now complaining to the ombudsman and looking to change wifi providers and end my contract with you
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Naomi de Peeved
(@naomi_de_peeved) reported
@virginmedia @ODEONCinemas @virginmedia I cancelled my contract with you and you keep billing me, threatening me with bailiffs. Your customer services say I will continue to be billed until they take 30 DAYS to check the call records. How is this conscionable?!
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Gráinne Moran
(@Grainne_Moran) reported
Hi @virginmedia can anyone help me with an issue with my tv services please. Spoke to an agent who couldn’t help. My virgin media account is telling me I don’t have TV services with you when I do. Agent couldn’t let me speak to anyone about the issue either.
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andy filby
(@andyfilby) reported
@virginmedia And would like to use you guys and this is the problem, the fraudulent accounts are still within the virgin matrix and have been told that someone ftom virgin needs to call me to verify its me wanting the phone with u, but no one calls me
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jjjn
(@hhhhhggggjkkn1) reported
@virginmedia anyone else’s wifi down in N11 area north London? Can virgin media please check if there’s a outage