Virgin Media outages and service status in Manchester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 1 outage signal in the last 24 hours around Manchester, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 29, 5:21 PM GMT+1.
- Internet (68%)
- Wi-fi (16%)
- TV (7%)
- Total Blackout (6%)
- E-mail (3%)
The latest reports from users having issues in Manchester come from postal codes M61 , M40 , M15 , M3 , M32 , M24 , M18 and M12 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 29: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Rochdale, Leigh, Stockport, Wilmslow, Oldham, Bolton, Hyde, Bury, Altrincham, Middleton, Sale, Ashton-under-Lyne, and Littleborough.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 3 hours ago |
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Internet | 1 day ago |
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Internet | 1 day ago |
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Total Blackout | 1 day ago |
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Wi-fi | 2 days ago |
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TV | 2 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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(っ◔◡◔)っ 💛 ɪɢɢʏ ᴘᴜᴘ 🧡 🔜 Doggy Weekend 🐶 (@IggyPup7) reported from Ashton-under-Lyne, England@PowerBoar @virginmedia @virginhelp they are as bad unfortunately just changed shape … still same poor up to 20wifi devices connection. and they giving customers their hubs they received from others who returned them regardless faulty or not … it’s terrible 😣
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Nathan Talbot (@nathantalbot) reported from Urmston, England(Test) Is anyone experiencing a virgin media Internet outage in M6?
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Hannah Tompkins (@he_tompkins) reported from Manchester, England@virginmedia Hi there, I was told I would receive my replacement broadband by today and still no indication of when it’s going to arrive. Any help?
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Martin Moscrop 🎺 (@martinmoscrop) reported from Salford, England@LennieThevan @virginmedia That sounds terrible Lennie. If you want to change a plan and save money they go out of their way to be unhelpful. However, if you want to spend more their customers service Is better.
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kevin.james (@pillbo01) reported from Bolton, EnglandI have virgin media but they don’t have a Customer service that you can speak to. Or email I’ve had a problem for over a month since an engineer messed about in the box in the street. Picture on tv keeps pixilated.
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Billy Goater (@GoaterBilly) reported from Strines, England@virginmedia well done, after over 10 years with you, Virgin Media have sunk to the their lowest level of service and support ever. Roll on November and the end of my contract. Appalling, ignorant, clueless, almost as bad as BT.
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Mike Chilton (@thechilledpanda) reported from Bramhall, England@virginmedia Unbelievable, you've sent me a dongle to connect a landline too the broadband on the 6th , so the phone line isnt going to work, though not much help on 150 as they abruptly cut you off. Website is also down.
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Chris Atkinson (@AckersStorm) reported from Middleton, England@virginmedia when will the broadband issues be fixed properly in my area?
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Simon Manning 🇪🇺 - SiManM20@mstdn.uk (@SiManM20) reported from Manchester, England@virginmedia are you down again in M20? Hub flashing red again.
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Liz Tuite (@tuite_liz) reported from Atherton, England@virginmedia my internet has been down since Friday afternoon. I was told it would be fixed in 24 hours, the time has since changed and is currently at 8pm this evening. I work from home so need my internet back up and running before Monday morning. This is disgraceful
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johnsonhomes (@johnsonhomes2) reported from Sale, England@virginmedia Her phone like works at the moment because she has power but not in a power cut. This is one of the issues set out in the email which VM requested I send on Wednesday
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Liz Tuite (@tuite_liz) reported from Atherton, England@virginmedia See thread above, nothing changes except the time of the estimated fix. It must be very localised as not everyone in my area is affected. So if it is damaged cables, I haven’t seen anyone out repairing them over the weekend, it’s a joke
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Josh B (@JoshuaBurns) reported from Manchester, England@virginmedia I will. 2nd week in and these kind of issues is worrying considering my partner needs a connection to work from home. How long do I have to switch providers is it 30 days?
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Mark Armstrong (@mark001282) reported from Manchester, England@virginmedia As I say. I don't like publicly shaming a company that was once good. But your customer service is an absolute disgrace
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Liz Tuite (@tuite_liz) reported from Atherton, England@virginmedia 2/2 who can I speak to as it was working fine on Friday until the issues that were nothing to do with me happened, so don’t see why I should now pay for a technician
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Anthony Taylor (@anttaylor23) reported from Manchester, England@virginmedia The what's app line is fine, your advisers don't seem like they want to keep me as a customer. Well not for a decent price anyway 👀
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia Will they help if the Wi-Fi is working at the time I call? Because my issue is that when it is working, your advisors consider their work done despite telling them that it usually doesn’t last. And invariable, it doesn’t.
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Alec Holloway (@HollowayAlec) reported from Stretford, England@virginmedia is unbelievable that our Internet is so poor, trying to contact someone via phone on numerous occasions waiting for over 45 minutes to speak with someone. Still haven't been able to get through to anyone.
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Mark Armstrong (@mark001282) reported from Manchester, England@virginmedia I spoke to your customer service team on 2nd January who advised all issues had been resolved and my sim card was being sent out by royal mail delivery. Even with any postal delays out of your control it seems odd that it hasn't arrived.
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Ducky 🇺🇦 🎃 👻 (@duckyblog) reported from Tyldesley, England@virginmedia Issues with all VM services in my area says expected fix by 4:40pm today.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alison Baines (@AlisonBaines4) reported@virginmedia We reported an issue with our virgin internet being down on 20/8. Came home from a weeks holiday today still not sorted Open reach have been doing work outside our house and all your team have said they can send someone 31/8.This is not acceptableHow do we escalate?
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Seph (@sephiroth17181) reported@wrighty1707 @virginmedia the company is a complete joke, i was paying £56 a month for 1gig and the last 2 months were atrocious for connection the best they could do was send patronising emails saying it was my issue, so i switched to EE 1.6gig for £35 a month with unlimited mobile data to boot
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Truthwillsetyoufree (@Truthwills26171) reported@RakeLark @handsomedave32 @VirginMediaNews What personal issues, my disgust at the race baiting grifters and the morons who support them? If that’s a personal issue I’ll happily hold it. Where did I say it wasn’t a concern or problem? I stated facts about Virgin Media, & that many agencies can get state funds!
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Peter Miller (@PeteinExeter) reported@virginmedia 2nd outage in a week in Ztge EX1 area. You are definitely the worse company in the world. Cannot wait till I can cancel my direct debit and new use you again
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Amanda Frazee 💜💙🦁🦁AVFC (@AmandaFrazee12) reported@DianeRusse58708 @virginmedia That is naughty Diane when you are paying for a service
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stew🏴 (@stews_spurs) reported@virginmedia absolute shite service
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Allen Johnson 🇵🇸 (@AllenJohnson18) reported@virginmedia I have been without internet, phone and tv since Thursday 13 August. Despite 4 engineers from VM and 3 Commex 2000. I have been blatantly lied to by your customer service team who made me wait 5days for an appointment. Sick of Virgin Media
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Neil I 🎢🍺 (@coaster_cowboy) reported@fred_fre @virginmedia @villa4ever29 Got a chat session with Virginmedia support, they have identified 4 platform outages affecting a number of customers, engineers are on site with estimated fix of today at 12:50
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J Sigh (@mickyfreckle) reported@RyanAlbert2026 @rte Prisons overloaded with foreigners but not on this scumbag channels programme **** @virginmedia
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Tony Payne (Main Account) (@Poddys_bu1) reported@CheekyVic @virginmedia It's almost impossible to get through to an English call centre, the Indians never have a clue what we actually want. Moved on now and our local provider, Toob is really good.