Virgin Media outages and service status in Manchester, England

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Oldham, Salford, Bury, Sale, Stockport, Wilmslow, Rochdale, Ashton-under-Lyne, Leigh, Altrincham, and Stalybridge.

City	Problem Type	Report Time
Manchester	Total Blackout	4 hours ago
Manchester	Internet	20 hours ago
Bolton	Internet	20 hours ago
Manchester	Internet	22 hours ago
Manchester	Internet	1 day ago
Oldham	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

• 
  johnsonhomes (@johnsonhomes2) reported 5 minutes ago from Sale, England

  @virginmedia The guy I spoke to at VM yesterday said that she wouldn’t be eligible for a “disabled” phone line to be installed because it wasn’t claimed when they dug the front garden up 18 months ago. We were never given this as an option at the time, if we had we would have insisted on it.

• 
  🐝Louise🐝 (@louaze) reported 6 minutes ago from Manchester, England

  Skysports app with virginmedia login hasn't been working today so having to old school "watch" via live updates here. HORRIBLE way to sit thru that 8mins!!

• 
  Kelly Walsh (@Kellywalsh758) reported 9 minutes ago from Stockport, England

  @virginmedia Iv asked lots of questions that have gotten me no where. To be hung up on over & over. They gave me a date of 17th December for it to have it installed no reasons as to why nothing explained I just think it’s a joke and the costumer service is dreadful. To have to wait 6 weeks!!

• 
  Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported 12 minutes ago from Manchester, England

  @virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi

• 
  Tony Jacobs (@tonyj01) reported 14 minutes ago from Manchester, England

  @virginmedia seems to be down nationally. 1: tell us status 2: tell us when back on

• 
  Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported 16 minutes ago from Manchester, England

  @virginmedia In the orders and appointments section it says there are none. The text I have received confirming the appointment and threatening me with a £25 fine is different to the one offered to me by your customer services.

• 
  Nathan Talbot (@nathantalbot) reported 16 minutes ago from Salford, England

  Is anyone experiencing a Virgin Media outage in M6 currently? Fibre Broadband is struggling to connect

• 
  Adam🍺 (@MCR_ADM) reported 19 minutes ago from Stockport, England

  @virginmedia No they’re helping. But it’s VERYYYY slow. But almost there.

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 23 minutes ago from Sale, England

  @virginmedia It works intermittently. When I speak to an advisor they fix the issue at that moment. Then, the next day it’ll cut out again and the process repeats. It was working when the engineer left, but it didn’t last 24 hours. Intermittent isn’t good enough. I rely on you for work.

• 
  Dave Garside🇺🇦🇬🇧❤️ (@DaveGarside) reported 23 minutes ago from Manchester, England

  @virginmedia No. Tv is fine. I can access VOD such as Amazon Prime & Youtube no problem

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 26 minutes ago from Sale, England

  @virginmedia I have phoned you at least 10 times this week. I’ve had a visit from a technician. My Wi-Fi still doesn’t work. I rang up AGAIN in the last half an hour, after waiting for 30 mins to speak to someone, they said they had ‘system issues’ and hung up on me. (1/3)

• 
  Alec Holloway (@HollowayAlec) reported 26 minutes ago from Stretford, England

  @virginmedia is unbelievable that our Internet is so poor, trying to contact someone via phone on numerous occasions waiting for over 45 minutes to speak with someone. Still haven't been able to get through to anyone.

• 
  Scott Moseley (@roslers_vest) reported 29 minutes ago from Rochdale, England

  @virginmedia well the woeful service in Heywood continues after “fixing” the fault this morning which resulted in me being unable to work from home the network has dropped again this evening absolutely shocking service

• 
  Simon Manning 🇪🇺 #FBPE (@SiManM20) reported 30 minutes ago from Manchester, England

  @virginmedia Will do. That was your cue to step in and offer some ‘customer service’ btw.

• 
  Martyn The Driver (@martyn_driver) reported 30 minutes ago from Rochdale, England

  @virginmedia after 26 years as a loyal cable customer it is time to say goodbye. It would seem that loyalty is not rewarded, and you don't want low use customers

• 
  Rach (legacy fan) (@Miniboom2) reported 32 minutes ago from Salford, England

  Ah @virginmedia with this up and down service today you are really spoiling us!

• 
  Nathan (@nathangreen101) reported 32 minutes ago from Ashton-under-Lyne, England

  Hi @virginmedia is there a particular reason your engineers phone to say they are here but never actually turn up?

• 
  Anthony Taylor (@anttaylor23) reported 39 minutes ago from Manchester, England

  @virginmedia The what's app line is fine, your advisers don't seem like they want to keep me as a customer. Well not for a decent price anyway 👀

• 
  Edwin Daniel (@EdwinDa18453545) reported 45 minutes ago from Stockport, England

  @virginmedia @richardbranson @VirginMediaCC unethical practice & worst cust serv.after 50 days of total loss of service and no resolution and taking 52 pounds for that period from me now they are denying compensation as well as refund of monies taken.

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 59 minutes ago from Sale, England

  @virginmedia I was also promised a call back from a manager within 24 hours on a phone call on Friday afternoon. I did not receive this phone call. This is absolutely disgusting and I expect something to be done. I rely on your service for my income as I work from home. (2/3)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Liam (@kestrel89B) reported 6 minutes ago

  @virginmedia How do you think tomorrow is acceptable to see if we have service back? Will be looking at @EE as nothing else to do!

• 
  F Smith (@fsmith82) reported 9 minutes ago

  @virginmedia no internet as box is out of date (family member had same issue a few weeks ago) & engineer can’t come until Monday. Why aren’t you contacting customers to upgrade BEFORE we loose a service we pay for???????

• 
  Basquildol 💙 (@basquildol) reported 9 minutes ago

  @virginmedia been on the same DM thread for 3 & a half hrs now , still no resolution and the last person who responded 17 mins ago answered the wrong query, pls can someone who has proper answers respond? Thanks

• 
  Tracy Field (@TracyFi31470652) reported 10 minutes ago

  @TonyDabell @mark_wootten @virginmedia yep virgin are dire and don’t get me started on trying to speak to someone in another country as they don’t give a ****

• 
  John Hatcher (@kolodog1) reported 12 minutes ago

  @virginmedia the service with the WiFi or TV services in the BR5 is poor. 3 times in the last week one of them has went down, today it's the WiFi again.

• 
  Arsenal Mark (@ArsenalInjuries) reported 19 minutes ago

  @Benleo Sadly that experience is not exclusive to @virginmedia @skytv are exactly the same, their customer service is also non existent, they care little for the customer and have no regard for customer loyalty or satisfaction. #skytv

• 
  Andy Form (@AndyFormUK) reported 22 minutes ago

  @Benleo @virginmedia We have an issue that’s been going on for 12months. As soon as my wife uses her laptop everything else in the house stop working, Xbox, streaming, even phones. I have 350 GB package and was told I need to upgrade my package to the top one to “fix” the issue. 10 plus calls, hours on hold been past from different departments, engineer visits that don’t turn up and engineers that turn up and say there is a issue with it and someone will be touch when it’s fixed. £40 goodwill I was offered and a call 2 months ago, I’ve even up trying.

• 
  gail hendry (@gail_hendry) reported 24 minutes ago

  @virginmedia Ive already raised 2 complaints with nobody doing what i actually asked them to do. I shouldnt have to raise a 3rd one for the same issue

• 
  Tom Sharpe 🇬🇧🇺🇦🇮🇱🤷🏼‍♂️🖕🤬 (@PuzzlerSharpe) reported 25 minutes ago

  @LouiseMensch @virginmedia @Benleo They’ve worked brilliantly for me for 20 years. Enormous companies have very different user experiences at the margins. I’m sorry to hear about Ben’s and hope that they care enough about service delivery to fix it before it damages their brand.

• 
  Phykell (@phykell) reported 27 minutes ago

  @Benleo @virginmedia Doesn’t surprise me one bit. Definitely the worst brand as well.