Virgin Media

Virgin Media Outage Report in Manchester, England

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The latest reports from users having issues in Manchester come from postal codes M61, M15, M4, M12, M32, M24, M34 and M18.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Manchester, England 12/13/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Dukinfield, Hyde, Irlam, Bolton, Salford, Stockport, Wilmslow, Oldham, Altrincham, Sale, Rochdale, Stalybridge, Cheadle and Middleton.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Total Blackout
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Total Blackout
United KingdomDukinfield Total Blackout
United KingdomManchester E-mail

Community Discussion

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Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • PaulW_1 Paul Williams✈️ (@PaulW_1) reported from Cheadle Hulme, England

    @virginmedia Hi yes it is and for once it’s not Virgin fault. Rang Yodel before and to cut a long story short as Virgin paid for the premium service we will have it by 19:00 tonight. Shock it’s 19:00 and still waiting for the delivery from @YodelOnline we’re going to ring Yodel again🤬🤬

  • chrissy_mcfc ♡♥Lady Chrissy mcfc♥ (@chrissy_mcfc) reported from Manchester, England

    @virginmedia you are rubbish at customer service 🤬😡🤬😡 Sick to death of hearing that international ring tone.. So it's goodbye from me 👋😡🤬

  • kam_afzal Kamran Afzal (@kam_afzal) reported from Manchester, England

    @virginmedia Further to this, your customer service is terrible as is your pricing structure. The company that comes to ‘install’ the service are a bunch of cowboys and have compete disregard for a customers home. Wouldn’t use your service ever again.

  • CleartwoIT Cleartwo (@CleartwoIT) reported from Stockport, England

    @vmbusiness hi guys,this is joke now,we have had constant issues with your internet for over several months,you have broken your SLA terms,and have not resolved anything,we are constantly chasing to get issue resolved,it is DOWN again we have entire office doing nothing!#failure

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Same issues I keep telling you, lag lag lag it's getting boring now, I am sick of this crap broadband it might be fast but it is a crap router that can't seem to handle gaming, and I'm sick of the false replies from the so called vm support tweets, scripted or what!!!

  • LeeRamsey68 Lee Ramsey (@LeeRamsey68) reported from Bredbury, England

    After waiting close on 3 weeks for a phone delivery from the joke double act of @virginmedia @YodelOnline . The phone is back where it started and my wife's contract stopped and put on pay as you go . Customer service !! Shocking service !!!!

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Forget that sorry but your router is CRAP and you know ut cheap shit.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Last night was a joke with gaming, the lag was stupid with @virginmedia but with @bt I will be getting 150mb down 40meg up, I can get 350meg down 50meg up, ipv6, I prob can use my own router if I need it, your hub3 lag spikes 150mb to 265mb in split seconds can't be good.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia It is not the speed that is the problem, it is the router that is the problem, it is garbage it lags like mad every game is trash I probably played 1 game last night I just back out of them all the time.

  • 25wardy Steve Ward - Wardy 🇬🇧🐝 (@25wardy) reported from Stockport, England

    @virginmedia is there an outage in Stockport. Completely lost WiFi on Hub 3.

  • kam_afzal Kamran Afzal (@kam_afzal) reported from Manchester, England

    @virginmedia Lastly, still waiting on a cheque from last year for services that I was charged for but didn’t use. Refund only available via cheque obvs because with it being 2018 you still hadn’t caught up with bank transfers. Thinking about, your entire offering is a crock of shit.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia I think 10 years + with you is enough now, I will have more choice, I can use my own router without messing with that cheap problem filled hub 3 and it is crap read the reviews.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia So fed up with this lag, @virginmedia so glad to get rid of your hub3 soon how much would that router cost you £2.00 is it worth the mither you cheap scum. Just saying, I will be off soon, but don't like VM. Never ever again.

  • Mark29HT Mark Danylczuk (@Mark29HT) reported from Sale, England

    @virginmedia Delivery driver who came to drop off packaging to return your equipment was very rude indeed. Aggressively banged on my door with the packaging and so abrupt. Appalling.

  • cml0702 claire (@cml0702) reported from Manchester, England

    @virginmedia just had a member of staff on customer services be really rude to me.. I’m trying to sort my contract out and was really unhelpful. I hung up as he upset me 😬😬 😡

  • Claraunicorn112 💛🇨 🇱 🇦 🇷 🇦 💛 (@Claraunicorn112) reported from Oldham, England

    @virginmedia I’ve had enough we had a cable fitted to make our WiFi ‘faster’ and since then the WiFi has been down twice. And it’s not just this time there has been many other incidents in the past 😡🙄sort it out, sort it out

  • robevansphoto Rob Evans (@robevansphoto) reported from Urmston, England

    @virginmedia It says there is no issue. However we have been losing WiFi connection serval times daily.

  • nadeem030986 Nadeem (@nadeem030986) reported from Rochdale, England

    My internet is not working and why do I have to wait 17th April but it ok for you take money out my account for service you have failed to provide @virginmedia ol162jz 96

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia It is gaming lag, as I have said many times it's not the broadband going into the hub 3, it's what comes out of it on the xb1 just lag every game, I'm not in contract with you & @openreach fttp has been installed on my street so I will cancel soon I will never use VM again.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Seriously you are a crap broadband, you might bragg about being "superfast" but for gaming you are seriously shite, how the hell can my gaming be so bad when you advertise a gaming broadband, oh my mistake you don't now do you, pathetic.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • skipsyash Skippy Ash ⚡️ (@skipsyash) reported

    @virginmedia Hi this issue is still going on almost 2 hours later, any idea of when it may finish ?

  • ChrisAnthonyE Chris Etchells (@ChrisAnthonyE) reported

    @virginmedia Can’t remember the numbers but was virgin, problems with TV. Then just gave a message saying a text will be sent

  • virginhelp Virgin Help (@virginhelp) reported

    @Tleatherbarrow5 @richardbranson Hi there, we are sorry to hear your wifi isn't working for you. We have tagged @virginmedia for you and they will be able to help further. Many thanks, VH

  • andymitchell73 Andy Mitchell💙 🇺🇦 (@andymitchell73) reported

    @virginmedia I very much doubt it. It’s the constant passing from pillar to post. Every operator says something different and charges change every time you speak to someone. It’s shocking service

  • bighilda2013 Big_Hilda (@bighilda2013) reported

    @virginmedia Weeks - you messaged me as you were doing essential works in the area on 5 Oct but the service hasn’t improved, in fact seems to be getting worse.

  • mohsonhussain Mohson Hussain (@mohsonhussain) reported

    @virginmedia Hi, yes C-10092229 refers. Like I said not resolved but you've closed it down. I've got refund for last 2-3 months but it's getting a bit ridiculous now. Paying for a service that I can't use.

  • mackieg67 macgCSC 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@mackieg67) reported

    @virginmedia My router power cycled again and now keeps looping back to no data connection - this happened about 3 weeks ago for 2 days constantly and when I did the outage checker it said there was problems with TV in my area - I don't have TV with you guys - please help

  • Raphas_Angel_ Emma-Leanne 💞’s Rapha (@Raphas_Angel_) reported

    @virginmedia No, I haven’t been instructed to do anything else & now I really don’t know what I should do, I’ve tried turning my iPad off and back on to see if that would work but unfortunately it still says “no service” what else can I try without phoning up for the 4th time 😭

  • JPS_12KBW John-Paul Swoboda (@JPS_12KBW) reported

    @virginmedia No idea why you can’t send it out - operatives identified problem@but repeatedly said a different department - hence 5 transfers yesterday

  • miss_burns21 Rachel Burns (@miss_burns21) reported

    @virginmedia Had to get permission to dig up the road which was granted and she was work would start yesterday. She called today and was told November 18th. She works from home mostly, but has been unable to and your company have been no help.