1. Home
  2. Companies
  3. Virgin Media
  4. Manchester
Virgin Media

Virgin Media outages and service status in Manchester, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 6 outage signals in the last 24 hours around Manchester, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 10, 5:21 PM GMT+1.
  • 64% Internet (64%)
  • 21% Wi-fi (21%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 3% Phone (3%)

The latest reports from users having issues in Manchester come from postal codes M61 , M15 , M27 , M40 , M12 , M1 , M24 and M43 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 10: Problems at Virgin Media

Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Rochdale, Bury, Salford, Stockport, Wilmslow, Oldham, Ashton-under-Lyne, Dukinfield, Hazel Grove, Littleborough, Sale, and Leigh.

CityProblem TypeReport Time
Manchester Wi-fi 3 hours ago
Bolton Wi-fi 5 hours ago
Rochdale Internet 5 hours ago
Manchester Internet 8 hours ago
Manchester E-mail 13 hours ago
Manchester Wi-fi 19 hours ago

Nearby cities with recent reports

Stockport

4 recent signals

1 day ago
Bolton

1 recent signals

5 hours ago
Rochdale

1 recent signals

5 hours ago
Bury

1 recent signals

1 day ago
Salford

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • Rayzor74
    Ray Morgan. NHS💙🇺🇦 (@Rayzor74) reported from Stockport, England

    Good start to the day with @virginmedia informing me my monthly bill is increasing by £15/month and I have until the 17th of April to decide on my options. That is £180 annually. Having been firstly a Nynex customer and a Virgin customer since the takeover think it may be time

  • StevomacMUFC
    Stephen Mackenzie (@StevomacMUFC) reported from Ashton-under-Lyne, England

    @virginmedia Hi, I’m trying to raise a complaint online but I’m not receiving any acknowledgment. Is there another way I can raise my complaint? Thanks

  • mark001282
    Mark Armstrong (@mark001282) reported from Manchester, England

    @virginmedia I've been a customer for 10 years. Is this how your treat your loyal customers?

  • tuite_liz
    Liz Tuite (@tuite_liz) reported from Atherton, England

    @virginmedia See thread above, nothing changes except the time of the estimated fix. It must be very localised as not everyone in my area is affected. So if it is damaged cables, I haven’t seen anyone out repairing them over the weekend, it’s a joke

  • NeilAshtonActor
    Neil Ashton (@NeilAshtonActor) reported from Stockport, England

    @jimmyoates @virginmedia Same James. Same area and it’s not been working for an hour. It says on their website no issues in the area but not had any service.

  • tonyj01
    Tony Jacobs (@tonyj01) reported from Manchester, England

    @virginmedia seems to be down nationally. 1: tell us status 2: tell us when back on

  • tuite_liz
    Liz Tuite (@tuite_liz) reported from Atherton, England

    @virginmedia I looked and that says it’s from the day I registered the total loss of service which was yesterday but really it should be from Friday afternoon when I did the online chat. If I DM you can you check?

  • Tiffers1973
    Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England

    Wow @virginmedia your services have gone off thu no fault of mine yet I have to wait 6 days for you to fix your faulty equipment!! Cancellation pending due to total lack of customer service! I have been a customer since day one and never have I exp such a lack of cust care

  • DaveGarside
    Dave Garside🇺🇦🇬🇧❤️ (@DaveGarside) reported from Manchester, England

    @virginmedia No. Tv is fine. I can access VOD such as Amazon Prime & Youtube no problem

  • Aldehulme
    David (@Aldehulme) reported from Oldham, England

    @virginmedia I need to speak to somebody regarding a broadband problem without you running a check that will cut me off the internet. How do I get past this to speak to a person?

  • roslers_vest
    Scott Moseley (@roslers_vest) reported from Rochdale, England

    @bluecitygirl232 @virginmedia I had the same issue with them in December always down not reliable couldn’t WFH so binned them off went to BT and fingers crossed not had an issue to date

  • Scarlet0Pimp
    Liam 🐀 (@Scarlet0Pimp) reported from Stockport, England

    @virginmedia hello, can you please fix the broadband in the sk11 8aa area once and for all. It was down yesterday afternoon, just gone down today and down last week. Clearly there is some Faulty hardware that needs replacing. How can people work from home with broadband like this

  • SiManM20
    Simon Manning 🇪🇺 - SiManM20@mstdn.uk (@SiManM20) reported from Manchester, England

    @virginmedia are you down again in M20? Hub flashing red again.

  • _AdamGardiner
    Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England

    @virginmedia Have you just stopped responding now? Having some system issues?

  • tuite_liz
    Liz Tuite (@tuite_liz) reported from Atherton, England

    @virginmedia Could the problems in the area have caused damage to the equipment? As it was working fine before. Do I get compensation for all this time as the earliest appointment is Friday 14th?

  • _AdamGardiner
    Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England

    @virginmedia Will they help if the Wi-Fi is working at the time I call? Because my issue is that when it is working, your advisors consider their work done despite telling them that it usually doesn’t last. And invariable, it doesn’t.

  • martyn_driver
    Martyn The Driver (@martyn_driver) reported from Rochdale, England

    @virginmedia after 26 years as a loyal cable customer it is time to say goodbye. It would seem that loyalty is not rewarded, and you don't want low use customers

  • PaulRegent1
    Paul Regent (@PaulRegent1) reported from Bolton, England

    @virginmedia no internet available in Bolton - must be an outage as, although coverage is very poor, it isn’t usually this poor!!

  • Woolfie30
    Howard Woolfenden (@Woolfie30) reported from Rochdale, England

    @virginmedia yet again my Internet isn't working. 18m on the old Internet and not one outage. now on the new and 'improved' service and yet another outage, so many outages already.... come on sort it out I'm paying good money for this......

  • gbmcfc
    GLENN (@gbmcfc) reported from Manchester, England

    @virginmedia Well you find I'm cancelling my contract with yourselves, hope you go bust, your customer service team is a shambolic embarrasment. Loyalty works both ways.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Nameie82
    Vanessa (@Nameie82) reported

    @virginmedia Terrible customer service, i sent a message via chat confirming my new contract at 19.06 just to get completely ignored for 40 SOLID MINUTES!!!!

  • JoshuaGarfield
    Joshua Garfield (@JoshuaGarfield) reported

    Took me 18 months to tactically swerve Virgin Media after they tripled my broadband payments while moving home. They are unscrupulous. I’m with Community Fibre now and after 10 (mostly forced) years with Virgin, I’ll never return.

  • foxclaire1973
    Claire Fox (@foxclaire1973) reported

    @virginmedia I need help because I have someone that has used my address to set up virgin the box is here and are 6 letters I have spoke to someone but they do not believe me that the person does not live at the address what can I do

  • SymbolismTM
    Symbolism™ (@SymbolismTM) reported

    @Stsantek @virginmedia all these companies are at it. Mobile phone companies, insurance companies, etc. Customer loyalty used to be rewarded. Now they try to exploit us. Pure greed.

  • LewyKizzy
    Kizzy Lewandowski (@LewyKizzy) reported

    @virginmedia Down again . Why ? 09.07 from 11.35 am

  • joonipure
    b🍌 (@joonipure) reported

    @Stsantek @virginmedia Cost me £200 to disconnect! **** virgin media!

  • AmiiEvlynB
    Amii not Amy 🇬🇾 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@AmiiEvlynB) reported

    Dear @virginmedia why is my broadband keep dropping out today!! I get it’s hot but I can’t hand hot and bored!!! HELP!!!

  • EpicLastSong
    E i l i s h (@EpicLastSong) reported

    @virginmedia It's quite pointless even getting in touch with you, you closed my complaint when I questioned whether you're going to fix the pricing that you agreed was wrong. If you want to help the complaint reference is on the image attached.

  • andy_rossiter76
    Andy Rossiter (@andy_rossiter76) reported

    @virginmedia VM: We’re switching you to VOIP phone Me: oh great now more stuff to go wrong In last 3 weeks the internet has gone down 4 or 5 times for 10 - 20 minutes, how can I check the status when all you do is point to a website 🤔🙈

  • WimpingEgo
    WimpingEgo (@WimpingEgo) reported

    @EE At what stage of the order would I get a set up/ connection date please. @virginmedia have let me down far to many times so looking to switch to a new ISP