Virgin Media outages and service status in Manchester, England

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bury, Salford, Stockport, Wilmslow, Oldham, Ashton-under-Lyne, Bolton, Rochdale, Dukinfield, Hazel Grove, Littleborough, Sale, and Leigh.

City	Problem Type	Report Time
Manchester	E-mail	53 minutes ago
Manchester	Wi-fi	7 hours ago
Manchester	Phone	13 hours ago
Manchester	Wi-fi	14 hours ago
Manchester	Internet	17 hours ago
Manchester	Wi-fi	18 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

• 
  SLT4K 👨🏻‍💻 🇬🇧 (@Slt4K) reported 25 seconds ago from Urmston, England

  @virginmedia / Super disappointed after calling to renew my contract and as an existing customer you can’t offer anything half as good as a new customer. Shocking customer retention strategy 🤯

• 
  Paul Regent (@PaulRegent1) reported 2 minutes ago from Bolton, England

  @virginmedia no internet available in Bolton - must be an outage as, although coverage is very poor, it isn’t usually this poor!!

• 
  🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁) (@JohnnyDude1983) reported 7 minutes ago from Bury, England

  @bazza141 @virginhelp @virginmedia Join the club. I spent over 1hr 30 mins trying to get a issue resolved . I kept getting through to their over-seas call centres . It took almost 20 call re-tries to get through to a young lady over in Newcastle 😳😞. It's rediculous that they got call centres in 17 countries.

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 16 minutes ago from Sale, England

  @virginmedia Will they help if the Wi-Fi is working at the time I call? Because my issue is that when it is working, your advisors consider their work done despite telling them that it usually doesn’t last. And invariable, it doesn’t.

• 
  Rach (legacy fan) (@Miniboom2) reported 16 minutes ago from Salford, England

  Ah @virginmedia with this up and down service today you are really spoiling us!

• 
  CLAIRE GROVER 🐝 (@ClaireabelleRed) reported 20 minutes ago from Bury, England

  @virginmedia Thanks for updating I've had my 82 year old dad on the phone as he only has the main tv channels so I guess its the same issue as the pixalation issues. I'll let him know

• 
  Definitely not Elon Musk (@twiddlemeister) reported 23 minutes ago from Cheadle Hulme, England

  Probably consider an unlimited tariff at some point to make up for when Virgin Media goes down.

• 
  Liz Tuite (@tuite_liz) reported 23 minutes ago from Atherton, England

  @virginmedia Could the problems in the area have caused damage to the equipment? As it was working fine before. Do I get compensation for all this time as the earliest appointment is Friday 14th?

• 
  Gemma ≅ (@SimpaticoGem) reported 25 minutes ago from Walkden, England

  Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 29 minutes ago from Sale, England

  @virginmedia You’re not understanding. I do contact when the issue is happening, your advisor then fixes it, but it then happens again within 24 hours. I need a ‘once and for all’ fix. Not this whack a mole approach you’ve had so far.

• 
  Nadeem (@nadeem030986) reported 33 minutes ago from Rochdale, England

  @virginmedia we having issues with our phone line at home called @virginmedia to book an engineer for a home visit after 1hr 20min @virginmedia put the phone down thank you 🤬😡😡😡

• 
  kevin.james (@pillbo01) reported 35 minutes ago from Bolton, England

  @virginmedia That number is a automated response not a customer service agent and an utter waste of time

• 
  🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁) (@JohnnyDude1983) reported 40 minutes ago from Bury, England

  @virginmedia It's nothing you can help with on twitter unfortunately 😞.

• 
  Simon Manning 🇪🇺 #FBPE (@SiManM20) reported 49 minutes ago from Manchester, England

  @virginmedia Will do. That was your cue to step in and offer some ‘customer service’ btw.

• 
  alex. (@blokealex) reported 49 minutes ago from Manchester, England

  @virginmedia Complaint is about billing after cancellation, your staff refusing to process my request to cancel and being told a different thing every time I call back… it’s been awful.

• 
  Kelly Walsh (@Kellywalsh758) reported 49 minutes ago from Stockport, England

  @virginmedia Iv asked lots of questions that have gotten me no where. To be hung up on over & over. They gave me a date of 17th December for it to have it installed no reasons as to why nothing explained I just think it’s a joke and the costumer service is dreadful. To have to wait 6 weeks!!

• 
  Edwin Daniel (@EdwinDa18453545) reported 50 minutes ago from Stockport, England

  @virginmedia @richardbranson @VirginMediaCC unethical practice & worst cust serv.after 50 days of total loss of service and no resolution and taking 52 pounds for that period from me now they are denying compensation as well as refund of monies taken.

• 
  яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported 52 minutes ago from Oldham, England

  @virginmedia No point, there is a problem but it shows there aren't any issues in the area.

• 
  Hazbullins (@Hasbullins) reported 53 minutes ago from Salford, England

  @virginmedia New call of duty released today and your Internet service is down. Are you taking the full piss out of me here? Wankers

• 
  Peter Thornton.🇺🇦 (@insidewrite1957) reported 57 minutes ago from Ramsbottom, England

  @eshelm @simonnread @virginmedia Worst people I’ve ever worked for By a distance

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Minute Market (@Minutemarketio) reported 6 minutes ago

  Virgin Media Gets Fined 🫰 Virgin Media was hit with a £28 million, or roughly $37 million, fine by UK regulator Ofcom for repeatedly making it harder for customers to cancel contracts between 2022 and 2024. That is not just a consumer-rights story. It is a warning for telecom and subscription businesses that “retention tricks” can become regulatory liabilities. In a market obsessed with recurring revenue, cancellation friction is now a legal risk.

• 
  Christian Smith (@SmithChristian4) reported 11 minutes ago

  @lukerobins @virginmedia I can stomach the £2 difference in offering, not sure if it’s area based, but a £14 offer for an existing customer when a new one gets it much cheaper is where I draw the line. Virgin I DM’d you as requested and you’re yet to come back to me….

• 
  davy patterson (@DavySdpatterson) reported 14 minutes ago

  @virginmedia ! Slap it up you ! #yeeeeeeo! #the worst stress and worry ever ! #never ever again 👎

• 
  Kingofsalemsdaughter (@salemsdaughters) reported 16 minutes ago

  BBCs report on Virgin Media is 100% accurate. When I informed them that i had moved house to an area they did not cover they pushed me to stay until my contract ended. I had also had several technical difficulties to which they delayed any actions to fix the tech issues; what was the issue? i was unable to change my email. I call their customer service dep and neither of them were able to help me. This happened on several occasions Where i had to wait WEEKS for very easy to solve problems. @virginmedia

• 
  🇺🇦 Clive Davies #FBPE 🔶🇬🇧🇪🇺🇭🇰 (@CliveDaviesUK) reported 17 minutes ago

  .@virginmedia So 2 days with no TV, no broadband, no landline and an @o2 mobile with no signal. A fix date of 15th July!!!? Zero means of communication. Totally unreliable. What a dreadful company you are. So pleased you got fined. When will this be fixed?

• 
  Willow (@Willow75366) reported 21 minutes ago

  @MartinSLewis I have had huge issues virgin media, have caused me a lot of hassle

• 
  Mehrdad Yousefi (@MY21_Oracle) reported 22 minutes ago

  Ofcom has fined Virgin Media O2 £28mn for repeatedly preventing customers from cancelling contracts, after it found that the UK telecoms group had likely mishandled millions of customer calls.

• 
  Chris Mullan (@ericthecatmk2) reported 26 minutes ago

  @Ofcom I had this problem with Virgin Media 4 years ago and told them the reason I'd never go back to them was because how difficult they'd made it for me to leave them. Months of stress

• 
  Shiv is a velociraptor🥢🪷🐿️ ㉧㉣㉣🪭 (@Shiv_who_burns) reported 27 minutes ago

  @ToddCoxeter @virginmedia Prime signed me up to some channel and I never asked for it

• 
  Stacy Mitchell (@StacyMitchell2) reported 28 minutes ago

  @virginmedia what’s with your broadband in South Bristol. It’s been slow as hell for a week and off completely for 2 days now. As soon as this contract’s up I’m going to sky