Virgin Media

Virgin Media Outage Report in Manchester, England

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The latest reports from users having issues in Manchester come from postal codes M61, M1, M9, M15, M12, M4, M7 and M11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Manchester, England 01/22/2026 22:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Oldham, Sale, Bury, Bolton, Rochdale, Stalybridge, Altrincham, Wilmslow, Littleborough, Salford, Dukinfield, Hyde and Irlam.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Total Blackout
United KingdomManchester Total Blackout
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Had to wait on phone for 1 hour tonight to get the rudest support ever, I had to hang up on her, seriously garbage hub 3 for gaming, I need to quit @virginmedia get an internet that supports console gaming, unlike this crap.👎👎

  • chrissy__w christina wareham (@chrissy__w) reported from Ashton-under-Lyne, England

    @virginmedia once again my internet has gone down. Had issues at weekend and happening again OL7 9LP. Been intermittent all morning can you advise if issues in area

  • KevinFa34262602 Kevin Fallon (@KevinFa34262602) reported from Middleton, England

    @virginmedia hands down worst customer service I’ve ever experienced. Will be leaving as soon as our contract ends 😡🤬

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia I need to quit now this is taking the pi$$, I'm not interested in your fast speeds anymore, not going to phone your support and wait for an hour to be told you don't support Xbox or any console when that is what you should be about "BROADBAND PROVIDER" it's in the title...

  • craigawilliams Craig Williams (@craigawilliams) reported from Sale, England

    @NuclearJelly @BeccaLock2 @virginmedia @SkyUK In the interest of balance. Been with them for about 15 years and never had an issue

  • peepers1970 PB80'squeen (@peepers1970) reported from Manchester, England

    @virginmedia 40 mins waiting speak to someone re cancelling. You offer me £2 as compensation for having no tv for 8 days!!!! Seriously! Absolutely disgusting. A total sham of a company. Disgusting customer service.

  • Eurovisioned Alec Parkin (@Eurovisioned) reported from Manchester, England

    Two months to respond to my complaint @virginmedia. Two whole months. Still no resolution. Shameful.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Wired, wireless, modem, mode, ports open, dmz, upnp, open nat, every thing right, but the router he support said last night the router might be incompatible and that isn't a good sign.

  • peepers1970 PB80'squeen (@peepers1970) reported from Manchester, England

    @virginmedia Be honest.. you couldn't care less if this has been sorted. No shits given for customers. Gonna have a word with Martin Lewis.. now he knows his shit..

  • peepers1970 PB80'squeen (@peepers1970) reported from Manchester, England

    @virginmedia Virgin generously said if I pay nearly £150 I can leave! I declined.. although i would have the £2 offered as compensation but I think I'll spend that on half a starbucks. I'll wait till my contract is up & im free. sky from what i can gather will be gaining shit loads of peeps!

  • DanyelWilliam13 Danyel (@DanyelWilliam13) reported from Oldham, England

    @virginmedia On the 25th and then the month after we have the same issue Just not on really

  • heytc1964 Tim Coulman (@heytc1964) reported from Rochdale, England

    @virginmedia I’ve registered my issues via the complaints facility online and will need a call at some point to discuss and resolve them

  • Tankie69 Dave Frith (@Tankie69) reported from Cheadle Hulme, England

    @virginmedia No problems found tonight. Hopefully last night was a one off. 1 outage in the first 3 weeks isn’t reassuring though

  • TinmanPG Gerry Hattrick (@TinmanPG) reported from Cheadle Hulme, England

    @virginmedia I’ve been on the phone for 52 mins and have been put through to the wrong department three times! Terrible service,

  • peepers1970 PB80'squeen (@peepers1970) reported from Manchester, England

    @virginmedia so amyone know when outage problem will be sorted. Now on day 4 no tv.

  • Jenny_Whitham Jenny Whitham (@Jenny_Whitham) reported from Manchester, England

    I’m stressed, I’m tired and about to have an operation. @virginmedia are pushing me over the edge with their appalling customer service and general money grabbing disgusting ways. I made my complaint over a week ago, now you’re just ***************.

  • peepers1970 PB80'squeen (@peepers1970) reported from Manchester, England

    @virginmedia Nope.. i was told as its an outage fault which only effects a few addresses in my area. It doesn't show on a general test. Cant get an answer from anyone at virgin as to when it will be sorted. Its becoming a joke now.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Absolute lag every game every night, and it's getting worse, I tried to explain to the support lady on my PC I get 350mbps on my console I get 600mbps something not right there, it took me 1 hour to get through to support on the phone and I'm not being spoken to like that!!!

  • baabaa89 Victoria. 🐝 (@baabaa89) reported from Bolton, England

    @virginmedia appalled at the service I’m currently receiving from your customer service rep on the phone. If she calls me “m’am” one more time, I might cry. Her attitude stinks.

  • markfrobi Mark Robinson (@markfrobi) reported from Atherton, England

    @virginmedia your customer service is abysmal. I am fed up of chatting to a robot or someone in india repeatedly asking me the same questions and getting absolutely nowhere. 3 engineer visits, many phonecalls, online chats (some not even answered) and still got nowhere.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • pinknfluffy0 ..... (@pinknfluffy0) reported

    @virginmedia I have been trying all morning and not managed to get any help

  • JeanneBartram Jasmine the European Cat (@JeanneBartram) reported

    @virginmedia I so want to go back to 02 now However, Virgin Mobile customers with Virgin broadband won't qualify for any Volt benefits, as its mobile network still runs off the EE network for some customers, and Vodafone for others, but not O2

  • RichardLucking Richard Lucking (@RichardLucking) reported

    @virginmedia They are going to sit down and wade through it all. I don't understand why it can't be diagnosed from the "other end" that you get "This number is temp unavailable" still when you call it - but they get told it's all "fine" when they call to report it :/

  • AlanHStitt42 alanhstitt (@AlanHStitt42) reported

    @virginmedia No thanks no longer a customer. Got a better supplier and not stuck on a contract.

  • JasonWilliams75 Jason (@JasonWilliams75) reported

    @virginmedia I’m trying to log in to see when my package will expire. The website just goes to the “ops something wrong on our end” the app shows nothing and your help bots…. Well let’s not talk about them.

  • firsthippy hippy (@firsthippy) reported

    Seriously @virginmedia when are you going to fix this stuff in Ealing? Every day now the status page says "broken until 4pm". What's the ETA on a proper fix?

  • WathenActor Kevin Wathen (@WathenActor) reported

    @virginmedia I have rebooted, checked connections, followed all of your menial advice to fix a service beyond my control. Apparently nothing wrong in my area. but when I connect to speedtest. the closest hub is Hendon. I live in SE London. Can you explain this? its all lipservice isn't it.

  • thelegoguard LegoGuard .... Ian (@thelegoguard) reported from Camden Town, England

    @virginmedia Are you having problems with your website currently? Trying to log in to my account but I keep gett ' Bad Request' on any page I load...

  • JeanneBartram Jasmine the European Cat (@JeanneBartram) reported

    @virginmedia All I want is for my mobile phone to work on Jersey over the Easter weekend - to avoid the awful experience I had for my 70th birthday 2 yrs ago - its not rocket science for 02, indeed its automatic but apparently is insurmountable for VM to arrange this.

  • Tenacious_P Kook! (@Tenacious_P) reported

    @virginmedia will I ever get a response from the three lots of complaints I've now logged with you? Diabolically atrocious service