Virgin Media Outage Report in Manchester, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Manchester come from postal codes M61, M23, M32, M40, M43, M8, M15 and M7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Bolton, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Stockport |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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Dave/Давид 🇺🇦
(@twiddlemeister) reported
from
Cheadle Hulme, England
@virginmedia All status checkers say no outage reported, which is rubbish because I know of at least 4 people who have reported issues in this area.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia I’ve been trying to do this via WhatsApp for three days now. I’m in a never ending loop of getting to the point where I’m referred to a agent, in the queue, & a couple of hours later, I get asked if I’m moving house, and the whole process starts again. It’s has just started again
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia That’s where I started, two days ago. The live chat sent me over to the WhatsApp service, so I wouldn’t be ******* waiting on my phone etc. I’ve given my details so many times, I practically know my account number by heart now. If you look through the chat history, you can see
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harness68
(@harness68) reported
from
Oldham, England
@virginmedia once again your connection speed is shockingly slow. Not sure why I pay for m600 lucky to get 50mb. To make things worse your chat never respondes and the phone is a joke. 25 years of taking my money and the service is getting worse. Think I will move to #BT
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Oldham13
(@Oldham13) reported
from
Ashton-under-Lyne, England
@virginmedia 1. Bad Report ir 2 Oops, the page as timed out
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Joe
(@Joe95976011) reported
from
Atherton, England
@virginmedia worst customer service ever
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia I’m hoping to speak to the movers team on WhatsApp. I’ve now had an actual human being the line, who says I’ll be connected soon. But that’s what the messages about have said every time. 🙄 I can book in for 1.30 on Monday, but I’ll cancel if I speak to someone sooner, ofc
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Carl 🙃
(@carlbarrett) reported
from
Ashton-under-Lyne, England
@virginmedia a landscaper just went through my virgin cable in the garden, how can I arrange this be fixed? the customer helpline isn’t very helpful.
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Emma Caulfield
(@emmafc87) reported
from
Middleton, England
@virginmedia been with you less than a week and our Internet has gone down more in that time than it has done the last 4 years with our previous provider!!!! If this carries on we will need to cancel 🤬
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Dave/Давид 🇺🇦
(@twiddlemeister) reported
from
Cheadle Hulme, England
@virginmedia FYI, there’s an SK8 outage since approximately 4pm and you’re not reporting it on your outage checker. Multiple reports around here. Please get someone on it.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia Then please at least have the grace to tell me so. I’ve been a customer so long you’d think I might be due some support, but this last year has just been dreadful. I’ve taken a phone contract I don’t want and been unable to get explanation for billing variances. It’s just ****.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia than it’s worth, even after being with your service since it launched.
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Emma Caulfield
(@emmafc87) reported
from
Middleton, England
@virginmedia It never ever says there is an issue tho when there clearky is!! So thats useless
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Dave/Давид 🇺🇦
(@twiddlemeister) reported
from
Cheadle Hulme, England
@virginmedia Yes it’s an outage and not an issue with our modem, or else others wouldn’t be affected. I’m on your business line, and whilst I appreciate that might not be something you can look at directly, it’s clearly an issue that needs resolving for everybody.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia Altho, I’m not sure how I would cancel it…
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Austin 💚
(@austingreenxxx) reported
from
Manchester, England
@virginmedia your internet is down… AGAIN… some peope that things to post
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia the advert offering new customers Superfast Broadband for £20. Is it not right that you take care of your loyal customers first, those that have been with you for 10 years plus. Considering the energy situation it would help.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia This the second time I’ve been on hold for an agent today. Just started the third time. I’d also note, in the bottom message, there is no ‘handy link’. There never is. I may have had that message more than ten times now. I just want to tell someone our new address before we move
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia And I’m at the limit of my stress capacity. Please let me tell someone our moving date and transfer our services, or cancel my contract. I’m tired of this now. I really am genuinely sick of this, to the point where it’s impacting my health. If you don’t want my custom…
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Stockport, England
@AndyOxon @O2 @virginmedia I've been waiting five months. Complaint gone external now!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Wonder Weir 84
(@jon_weir) reported
@virginmedia I'd like to speak to someone regarding an bill issue on behalf of my parents. How do I contact someone please?
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Kel 💙
(@KelandraDrake) reported
@virginmedia been trying to contact customer service since Friday, it is next to impossible. #virginmedia #customerserviceuseless
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Matt Pountain
(@Mpountain) reported
@virginmedia Day 36 of internet not working. Stats so far- No of phone calls to virgin media (6) No of hours spent on phone to VM (7 1/2) No of lies about when it will be fixed (5) Amount spent on additional data (£64) No of generic Twitter responses with no real help (4) Thanks
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Joanne Tiplady
(@MissJoT) reported
@JonnyUttley @virginmedia My surface went down 10 mins before my lesson last Thursday morning and I had to steal my laptop back from my Yr 13 son and he had to make do with his phone. Technology is a always a nemesis!
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Sy Scott
(@syscottyboy) reported
@horsetown18 @virginmedia Who you with now? Yeah I don't understand why all these companies are so **** with their customers!
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Buz Graham
(@buzgra) reported
@virginmedia why is that it takes 40 minutes to get a call answered poor performance
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Paulio
(@PaulioB) reported
@KelandraDrake @virginmedia I'm just cancelling my direct debit to them. It's impossible to get a resolution with them any other way.
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Paulio
(@PaulioB) reported
I can't actually wrap my head around how awful @virginmedia are. Thank goodness I'm cancelling. Just a shame that the only way to actually leave is to cancel the direct debit, because you have naff all chance of contacting them - either online or over the phone.
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Becky Stevens
(@BeckyHopeS) reported
@virginmedia Your customer service for a potential customer is shocking!!!! I’ve just had the snottiest reply from one of your advisors. I need to speak to someone ASAP
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Carrie Lyon
(@carrielyon2010) reported
@virginmedia how much notice do I need to give to cancel my contract due to price rises?