Virgin Media Outage Report in Manchester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Manchester come from postal codes M61, M15, M3, M25, M32, M24, M11 and M43.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Bolton, Oldham, Rochdale, Salford, Ashton-under-Lyne, Cheadle, Hyde, Sale, Bury, Stalybridge, Altrincham, Wilmslow and Littleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
TV | |
| Manchester |
Total Blackout | |
| Manchester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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Oggy The Ghost
(@OggyGhost) reported
from
Stockport, England
@virginmedia what is going on with the broadband service it went down and wouldn’t connect I hard reset the Hub and it won’t connect at all & keeps resetting itself and starting the reconnecting process again it’s been doing it for half an hour now
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PB80'squeen
(@peepers1970) reported
from
Manchester, England
@virginmedia Be honest.. you couldn't care less if this has been sorted. No shits given for customers. Gonna have a word with Martin Lewis.. now he knows his shit..
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PB80'squeen
(@peepers1970) reported
from
Manchester, England
@virginmedia so amyone know when outage problem will be sorted. Now on day 4 no tv.
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PB80'squeen
(@peepers1970) reported
from
Manchester, England
@virginmedia 40 mins waiting speak to someone re cancelling. You offer me £2 as compensation for having no tv for 8 days!!!! Seriously! Absolutely disgusting. A total sham of a company. Disgusting customer service.
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Danyel
(@DanyelWilliam13) reported
from
Oldham, England
@virginmedia On the 25th and then the month after we have the same issue Just not on really
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Graham Edgington
(@GrahamEdgington) reported
from
Bolton, England
@virginmedia receive a final account for £63 and that would be the end of things. The final account never arrived however the outstanding account has been passed to BPOB collections who bumped it up to £269.96. I have paid the account off, so sincerely hope that Mr Branson 1/3
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Mrs K E
(@Kimbow21) reported
from
Bolton, England
@virginmedia I’m not bothered now we have left . The guy who answered the phone couldn’t be less interested . Every thing he was saying was on a card . He was very un professional and didn’t understand English fully . So he can’t be bothered to help I can’t be bothered .
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Dave Frith
(@Tankie69) reported
from
Cheadle Hulme, England
@virginmedia No problems found tonight. Hopefully last night was a one off. 1 outage in the first 3 weeks isn’t reassuring though
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claire kenyon
(@clk_85) reported
from
Manchester, England
@virginmedia I haven’t yet unfortunately we are still in contract with sky- but after their recent diabolical customer service, we will be in touch once our contract ends
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Kevin Fallon
(@KevinFa34262602) reported
from
Middleton, England
@virginmedia hands down worst customer service I’ve ever experienced. Will be leaving as soon as our contract ends 😡🤬
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Guy Rushworth
(@dreadedwhisky) reported
from
Manchester, England
After 48+ hours I’m still without any phone service. Despite being in contact with customer support at @virginmedia for over 48 hours. Had to buy a temporary @EE SIM card in the end. Fed up and frustrated to say the least.
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knowmadiqx2x
(@knowmadiqx2x) reported
from
Manchester, England
Second weekend on the trot #virginmedia broadband down in south Manchester #virginmediabroadbandblues
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Be Strong Daz
(@BeStrongBolton) reported
from
Bolton, England
@virginmedia an absolute shambles broadband service for the last 3 weeks and not scheduled to be fixed until 9th Sept 2019.
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aisha
(@aish_a_) reported
from
Bolton, England
Virgin media is so ******* SHIT sick of this life
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PB80'squeen
(@peepers1970) reported
from
Manchester, England
@virginmedia Nope.. i was told as its an outage fault which only effects a few addresses in my area. It doesn't show on a general test. Cant get an answer from anyone at virgin as to when it will be sorted. Its becoming a joke now.
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christina wareham
(@chrissy__w) reported
from
Ashton-under-Lyne, England
@virginmedia once again my internet has gone down. Had issues at weekend and happening again OL7 9LP. Been intermittent all morning can you advise if issues in area
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kimberley Goodinson
(@Kimbow21) reported
from
Bolton, England
@virginmedia I’m disgusted I’ve been a customer for 15 years and more . You’ve put the price up by £20. The very unhelpful person on the phone offered me a £2 discount . Disgusting back to Sky .
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Laura
(@LauraR1707) reported
from
Bury, England
@virginmedia Yes the service page says there’s no fault but when I ring 150 it says there is a fault - confused🤔
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aisha
(@aish_a_) reported
from
Bolton, England
@virginmedia u sent me a new router like a month ago and this connection is SLOWER than the router that was over 10 years old I’m basically sat on top of it and I’ve never experienced slower WiFi
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Graham Edgington
(@GrahamEdgington) reported
from
Bolton, England
@virginmedia My Mother in law recently went into care with the late stages of Alzheimers and as power of attorney of her affairs I have tried to cancel her phone contract however your customers service did not want to know. They marked the file closed and said I would 1/3
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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H Singh
(@harjiharj) reported
@m4gicse7en @virginmedia And that's not even taking into account your loss of revenue/business/mental peace. Oh surprise surprise, my internet now has issues, too. 360mb package, I'm getting 27mb download speeds. My calls are dropping in and out. Take a bow, virgins. With a capital V
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Kayleigh Blaker
(@KayleighBlaker) reported
@virginmedia made a complaint, you said you’ll get back to me in 28 days and we’re now on day 30 and I’ve heard nothing. Also still having internet issues.
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𝙹𝚒𝚖 𝙷𝚒𝚕𝚕𝚒𝚎𝚛
(@Editordie) reported
@virginmedia I *would* like to congratulate you on how effectively your customer interface prevents registering complaints about the utterly abysmal broadband support we receive. But sadly I can't because of your terrible customer interface. Perhaps someone could call me?
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Steve McMaster
(@Steve_mcmaster) reported
Why is @virginmedia allowed to **** up peoples credit file because of their own mistakes and now won’t resolve it. #virginmobile #identityfraud #virginonuseless
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GJM
(@zombie_apoc1) reported
@virginmedia I am now very 😡. Less than a week, 2 engineers and multi hours on the phone and still no fix to my internet which at its best gives 90mbps for Gig 1 Fibre. All that’s been recommended is you will monitor it for next 30 days. In meantime I can’t connect to it.
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Jeff Forshaw
(@JeffForshaw) reported
@virginmedia I received a letter saying planned maintenance this week - however I admit I don’t have the letter so I cannot say what day it was planned for. Just coincidence?? Anyway service seems to be coming back - although status page says down until 6pm .. fingers crossed !
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Dave O'F
(@DaveOFlanagan) reported
@virginmedia The problem is we HAVE internet during the outage - no one seems to be able to grasp this - and the engineer will most likely arrive after 9 when everything is working fine.
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Richard Meadowcroft
(@Postmanlondon) reported
@virginmedia The only thing that is going to work is me being contacted by you and as a result of that me receiving a booster that works! A visit to sort out the problem of poor WiFi in bad weather that surely is due to moisture?
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Jason Pursey
(@jason_pursey) reported
@virginmedia I've been trying to get an intermittent internet outage resolved. I've been sent in circles, hung up on, and 6mos on it's not resolved. How can I get assistance on this please?
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Sammo Nigh
(@sammonigh) reported
@virginmedia £216.50 is excessive. It should be capped at a much lower amount. @virginmedia are turning into a 'never again' company for me