Virgin Media Outage Report in Manchester, England
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The latest reports from users having issues in Manchester come from postal codes M61, M15, M1, M12, M9, M11, M24 and SK4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Hyde, Bolton, Stockport, Oldham, Sale, Bury, Rochdale, Stalybridge, Altrincham, Wilmslow, Littleborough, Salford, Dukinfield and Irlam.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Hyde |
Internet | |
| Bolton |
TV | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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Adam Cailler
(@acailler) reported
from
Manchester, England
@JournoBird @virginmedia We've had it cut out twice for a few hours, but that was related to the ridiculous heat and they fixed it quickly. I realise everyone will have different experiences 🤦
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GreenWasBlue
(@GreenwasBlue) reported
from
Bolton, England
@virginmedia I've tried the online help to no avail.Just going round in circles. How do I get to book a visit by a human being?? 😡
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
Is the WiFi down for anyone else in the #OL9 area? #Oldham #VirginMedia
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Peter Thornton.🇺🇦
(@insidewrite1957) reported
from
Ramsbottom, England
@eshelm @simonnread @virginmedia Worst people I’ve ever worked for By a distance
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
@virginmedia No point, there is a problem but it shows there aren't any issues in the area.
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Sean
(@SeanKeyes) reported
from
Manchester, England
Same old @virginhelp @virginmedia more important for them to send a driver to personally collect an old Virgin Hub than send the promised engineer to install the new one and optimise the Wi-Fi signal as had been sold to us. 🤷
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Helen Hurley
(@HelenMHurley) reported
from
Manchester, England
@virginmedia great customer service from your engineer Pete this morning. Polite, knew his stuff and a credit to your company. 10 out of 10. Would recommend yourselves.
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
@virginmedia I'm trying to cancel but even that seems impossible
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
Hey @virginmedia why has the internet from around 11am just gone slow all of a sudden or barely working. OL9 area. I've rebooted the router but still no luck. I'm trying to work from home here.
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@AniAna98722504
(@AnianaAbrudan) reported
from
Urmston, England
@Virgin media,every months problems with broadband,so hard to get in touch by phone and always they have work to do during day in the week time. So angry now 😤 😒
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UtilitaRian 🔶
(@SoloUtilitaRian) reported
from
Bolton, England
With the intro of new dedicated Gigabit lines in my street I can't wait to switch over and leave Virgin Media for good. 3x internet has gone down this week and I just called VM. The systems there are down and gotta call back in 3hrs..... useless
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Andy Millington
(@andymillington) reported
from
Cheadle Hulme, England
@virginmedia My stepson and his partner having real problems getting someone to move the account to new address. Seems like a simple self installation M&T but nobody will help.
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*Hayley*
(@haylesxxx1) reported
from
Sale, England
@virginmedia hi, after so many years of being a customer, do you send out new upgrades? My router keeps dipping and going off, been doing it for awhile now, couple of weeks.
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Mazz Carsberg
(@CarsbergMazz) reported
from
Ashton-under-Lyne, England
@virginmedia I've got a bone to pick with you. We got a new box a while ago, and it's randomly wiping the recorded shows. Not one at a time, all at once. We've been in touch with customer services loads of times, but they all just took us through the same pointless (1)
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Mike-Kateley #RejoinEU
(@mikekateley) reported
from
Ashton-under-Lyne, England
@virginmedia isn't my money good enough for you? Been waiting for 2weeks for you get back in contact about why my house is the only 1 on the street who can't get the service. Phoned customer services who can't help. Not very good customer service.
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Sean
(@SeanKeyes) reported
from
Manchester, England
@virginmedia I was heavily sold a renewal based on an engineer installing+configuring everything as we are meant to have the fastest Wi-Fi possible.I installed it and no sign of an engineer,no follow up from Virgin. As per usual.Was also sold some ‘VIP service’ line that’s never been shared!
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Jamie Hill
(@_Hill_J) reported
from
Wilmslow, England
@Defencebrief @virginmedia I, too, am a previous virgin media customer. They put the price up ridiculously. When I asked to renew the contract at the price advertised online, they refused. So I left. At which point I was bombarded with offers. Not a good way of treating customer or doing business.
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Jacko
(@Jakes_7) reported
from
Ashton-under-Lyne, England
@LeedsViking @virginmedia Ignore it mate, like their customer services will your question.
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Scott Henderson
(@Hendy14) reported
from
Salford, England
@virginmedia Is there a problem with your phone system? My Mum has been trying to call for 24 hours on numerous occasions to change package but gets cut off every single time. Your mentions suggest this is happening to lots of others too. Can somebody arrange a callback please?
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Jamie Hill
(@_Hill_J) reported
from
Wilmslow, England
@Defencebrief @wonkytodger @virginmedia Their download speeds are good but their upload speeds are pretty poor.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Evans
(@NEVANS333) reported
@virginmedia Trying to cancel tv subscription for Nan who passed away - account number 215010301. On hold for 30 mins before spoke to someone which is fine but now been on hold for further 35 mins while he speaks to different department. Please respond so I can get cancelled
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Dale McLean
(@Dale83McLean) reported
@virginmedia The call was 100% automated they sent a signal to our equipment it worked better for about 5 hours now back to the same poor service it was at before the call. Tried calling back but no one to take the call.
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Serketˈfrɛk(ə)l
(@IndigoWoo) reported
@virginmedia Yes. No help at all. Can you guys actually do anything or are your hands tied? Cos if you can't genuinely help, nor the call center then who can? Lutz Schuler himself?
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Ryan Maloney
(@RP_Maloney) reported
@virginmedia Hey, thanks for getting back to me! I'm trying to make a change to my broadband contract, I've been transferred 4 times today which isn't an issue, but it's been a bit soul destroying when the call just dials out
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Veit Deiter
(@DeiterVeit) reported
@real1999_The @Huawei And Virgin Media is a spy company too, because China defiantly owns Huawei which is a capitalist company, not a government company, You idiot.
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Stuart Rose
(@sturosy) reported
@virginmedia No I don’t. Does anyone have a virgin mobile? You shouldn’t be just telling me to call the Helpdesk - what’s the point of having an online presence in that case. I’ve called the Helpdesk multiple times and each time they say they’ll fix then dont. I’m not talking to them again.
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sezdee 💙
(@sezlilbet) reported
@virginmedia Broadband hasn’t worked since late morning. Others in surrounding area also experiencing problems. Only a TV issue is being flagged in ‘service status’ on the website (which reminds me, TV also not getting full service)
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Serketˈfrɛk(ə)l
(@IndigoWoo) reported
@virginmedia Your customer service team are passing me around every department. Nobody is giving me a goddamn answer. I need this fixed THIS WEEKEND.
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Laura Kwong
(@LauraKwong) reported
@virginmedia The online status on the checker did not reflect the actual status of the broadband in SW12 today. Please stop pushing the checker as a solution. It’s not always up-to-date. Remedying the issue would be better.
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Rob Booth
(@RobBooth96) reported
@virginmedia received a reply from your resolution team 3 weeks ago saying I'd be contacted within 5 days from the relevant department. Still no contact, ive also replied multiple times to the complaint email and spoke to someone last weekend about this and still nothing