Virgin Media Outage Report in Manchester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Manchester come from postal codes M61, M15, M32, M7, M23, M8, M43 and M40.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Stockport, Oldham, Rochdale, Salford, Ashton-under-Lyne, Cheadle, Hyde, Sale, Bury, Stalybridge and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Bolton |
Internet | |
| Manchester |
TV | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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John E. Coxon
(@johncoxonmedia) reported
from
Salford, England
@virginmedia Hi. Have reported to you here that independent engineer confirmed my connection is OK but hub 3 is faulty & needs replacing. You advised phone 150 again to book engineer. Your system does not enable that just offers fault trouble shoot txt message.
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia But you will appreciate that I have zero confidence that you will resolve the issue as a web chat is no different to the numerous other phone calls we have made.
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claire partington
(@mrsparto) reported
from
Ashton-under-Lyne, England
@virginmedia Done this already, and did it last time. Was still without for hours! Apparently next update is 17:00 for today's area outage. Happening far too often this.
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia No thanks. Why is it so difficult for customer service to make a promised call?
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claire partington
(@mrsparto) reported
from
Ashton-under-Lyne, England
@virginmedia No internet TV or phone again for the 3rd time this week!!! Can't speak to an actual person @virginmedia Shockingly bad service!!!
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia I understand you can't take a request. Can you pass this on to customer service, and to someone with the authority to issue cheques?
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Danielle
(@missdepotts) reported
from
Ashton-under-Lyne, England
And even better - my ping is higher than mount Everest & and the lag is throwing me back to 2008! But apparently there’s nothing wrong… well why would i waste my time ringing if there isnt a problem? @virginmedia
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Chrissie
(@chrissy__w) reported
from
Ashton-under-Lyne, England
@virginmedia cannot believe that my internet is down again, been down since early this morning. 2nd time in 3 days. Laying out a lot of money for mega fast broadband that has nothing but issues!
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia No, there's nothing to discuss. You have broken your terms and conditions by not sending the money you owe. Just send the cheques.
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Neil Brownhill
(@brownhill76) reported
from
Sale, England
@virginmedia Hi @virginmedia can you get someone to contact me as your customer service phone line has now hung up on me after over an hour because they couldn’t be bothered to help or fix my issue #virginmedia #customerexperience
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Eileen Roberts
(@suzyk2002) reported
from
Rochdale, England
@virginmedia I pity the poor engineers who have to sort that mess out 😢
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia Numerous times, and they are simply obstructive and unwilling to sort the problem. I'm appalled by the service quality.
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J K P
(@JiriKPinnock) reported
from
Manchester, England
@virginmedia Does your customer service normally phoning at this time after 8pm from 08000521251?? Asking to verify my account??
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia I'm not typing out everything, having repeated myself for the last four months. See a/c 594717402 (area ref 20) for details. Customer service promised to call 30 mins after our latest conversation today. No call, 7 hours and counting. Just send the cheques!
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Gem
(@eccygem) reported
from
Bury, England
@virginmedia is there an issue in Radcliffe??? WiFi is down and it keeps saying incorrect password 😩
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Nick
(@iamnickjh) reported
from
Manchester, England
@virginmedia Your complaints department are incredibly unhelpful and just send auto responses. It's impossible to speak to a manager and your staff are obstructive and rude
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Andy Thompson
(@AndyT___) reported
from
Stockport, England
@virginmedia Your extremely bad service. Who can I speak to please? I was on to your customer service team fro 2 hours yesterday and no one seems to know what they’re doing. Someone was supposed to call me back at 10am this morning but that’s not happened either. Whole thing is a car crash.
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Andy Collier
(@andy4321) reported
from
Stockport, England
I'd never switch broadband to @virginmedia after hearing about their unfair charges on @joelycett #virginmedia
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Neil Brownhill
(@brownhill76) reported
from
Sale, England
@virginmedia I have tv service fault C133. Done your online check it says call you. I call you, automated tells me an texts me link to do online check which tells me to call you.. repeat.. in a loop an now been sat on phone waiting 38mins for someone to answe
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Neil Brownhill
(@brownhill76) reported
from
Sale, England
@AsSowter @virginmedia I said that to them , I want rebate for days without but falls on deaf ears , just gonna cancel with these as they still haven’t replied to me. @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Buckley
(@buckko7) reported
@virginmedia morning, I have tried to call following notice of a price increase, can I cancel my account here please?
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Melric ✿ Love Rowan & Villy 2020
(@kamisfortune) reported
@virginmedia Been without internet for over a week now. We got an engineer out yesterday, who first said we would have to wait 1-2 weeks for the council to fix it, then said an engineer would be sent out yesterday between 1 and 6 - nobody showed up. I shouldn't be paying for a month of no net
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Ann-Marie Leach
(@PoweredByPepsi) reported
@virginmedia #virginmedia why has the internet and TV service been on and off like a newlywed's nightie since yesterday afternoon? trying to work for a critical service here!
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Luke Glackin
(@ljglackin) reported
@VirginMediaIE @virginmedia broadband down in Dublin 7 since 7:30am. Is there an outage?
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Ben Frazer
(@BenjFrazer) reported
@virginmedia over 60minutes and three hang ups later. I am doing as you said “call” and I’d be better standing outside and shouting. I have logged an @Ofcom complaint and emailed Tom your CEO. #dontusevirginmedia any other customers experienced the “cut you off” tactic?
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Frank Martin
(@Lppink1) reported
@virginmedia Internet Outage in BR7 area web service check on VM shows no issue. Local WA groups alive with outage across area.
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Lionel Pead
(@DoctorPead) reported
@virginmedia Would you therefore please cancel my contract- I can’t get through to your call centre- hence my resorting to Twitter
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John Spandli
(@BentexTv) reported
@AuditsAbsolute @virginmedia Best thing I ever did is get rid of them.Had zero problems since I went unlimited with 3.
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Rachel
(@rachlfletcher) reported
Virgin Media customer service atrocious - my husband has spent the best part of the last two days on the phone trying to resolve an issue that we’d already discussed with them months ago when we cancelled our contract - they’ve disconnected him four times!!! @virginmedia
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Mark Ingram
(@marki3756) reported
@virginmedia can I get some help please. I spent around 45 mins on the phone to someone and was told I would receive an email about changing my contract that I'm no longer in. This was 5 days ago and still no email