Virgin Media Outage Report in Manchester, England
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If you are having issues, please submit a report below.
The latest reports from users having issues in Manchester come from postal codes M61, M15, M3, M25, M24, M32, M11 and M12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Oldham, Rochdale, Salford, Stockport, Ashton-under-Lyne, Cheadle, Hyde, Sale, Bury, Stalybridge, Altrincham, Wilmslow and Littleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Bolton |
TV | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Stockport, England
@AndyOxon @O2 @virginmedia I've been waiting five months. Complaint gone external now!
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Emma Caulfield
(@emmafc87) reported
from
Middleton, England
@virginmedia It never ever says there is an issue tho when there clearky is!! So thats useless
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia This the second time I’ve been on hold for an agent today. Just started the third time. I’d also note, in the bottom message, there is no ‘handy link’. There never is. I may have had that message more than ten times now. I just want to tell someone our new address before we move
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia the advert offering new customers Superfast Broadband for £20. Is it not right that you take care of your loyal customers first, those that have been with you for 10 years plus. Considering the energy situation it would help.
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Dave/Давид 🇺🇦
(@twiddlemeister) reported
from
Cheadle Hulme, England
@virginmedia All status checkers say no outage reported, which is rubbish because I know of at least 4 people who have reported issues in this area.
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Aimi McNeill
(@AimiMcNeill) reported
from
Wilmslow, England
Hi @virginmedia we are urgently awaiting a new cable to fix our WiFi and there's still no sign of it. I can't get thru to anyone on the phone current wait time is 3 hrs and last time you cut me off. Please can you advise?
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Emma Caulfield
(@emmafc87) reported
from
Middleton, England
@virginmedia been with you less than a week and our Internet has gone down more in that time than it has done the last 4 years with our previous provider!!!! If this carries on we will need to cancel 🤬
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Emma L Strawbridge 📷🍓🎮🏳️🌈
(@els_photographs) reported
from
Bury, England
@virginmedia the connection issues better be sorted by tomorrow morning, some of us need to work
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harness68
(@harness68) reported
from
Oldham, England
@virginmedia once again your connection speed is shockingly slow. Not sure why I pay for m600 lucky to get 50mb. To make things worse your chat never respondes and the phone is a joke. 25 years of taking my money and the service is getting worse. Think I will move to #BT
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Austin 💚
(@austingreenxxx) reported
from
Manchester, England
@virginmedia your internet is down… AGAIN… some peope that things to post
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Dave/Давид 🇺🇦
(@twiddlemeister) reported
from
Cheadle Hulme, England
@virginmedia FYI, there’s an SK8 outage since approximately 4pm and you’re not reporting it on your outage checker. Multiple reports around here. Please get someone on it.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia That’s where I started, two days ago. The live chat sent me over to the WhatsApp service, so I wouldn’t be ******* waiting on my phone etc. I’ve given my details so many times, I practically know my account number by heart now. If you look through the chat history, you can see
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👽 🇺🇦 ☮️
(@bludav_andrew) reported
from
Manchester, England
I can’t believe @virginmedia can’t send out an engineer to fix my internet until Wednesday! (My birthday) I will miss out on the season finale event of Fortnite and tank my mobile data until then, plus have to go in the office to work! 🙃😢
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Pete Best (Pil0t Pedr0)
(@PIL0TPEDR0) reported
from
Bolton, England
@virginmedia Yet again an intermittent service in Area 20 BL1 2 this has now gone beyond a joke, paying for a service and not getting it
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Oldham13
(@Oldham13) reported
from
Ashton-under-Lyne, England
@virginmedia 1. Bad Report ir 2 Oops, the page as timed out
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia I’ve been trying to do this via WhatsApp for three days now. I’m in a never ending loop of getting to the point where I’m referred to a agent, in the queue, & a couple of hours later, I get asked if I’m moving house, and the whole process starts again. It’s has just started again
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Carl 🙃
(@carlbarrett) reported
from
Ashton-under-Lyne, England
@virginmedia a landscaper just went through my virgin cable in the garden, how can I arrange this be fixed? the customer helpline isn’t very helpful.
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Michael Adams
(@MichaelAdamsUk) reported
from
Manchester, England
@putasinghonit @virginmedia Reminds me of when Vodafone sold my mum an iPhone for me on the promise it had good coverage in our area and upon discovering the signal was appalling the guy on the other side of the phone said “well you won’t live in that house forever”. No I’m just going to move for 4G!
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Dave/Давид 🇺🇦
(@twiddlemeister) reported
from
Cheadle Hulme, England
@virginmedia Yes it’s an outage and not an issue with our modem, or else others wouldn’t be affected. I’m on your business line, and whilst I appreciate that might not be something you can look at directly, it’s clearly an issue that needs resolving for everybody.
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Pete Best (Pil0t Pedr0)
(@PIL0TPEDR0) reported
from
Bolton, England
@virginmedia Still having problems there is a fault in the area, supposed to be fixed by 16:25 today, over 24 hours without Internet is a joke
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Farzana Ahmed
(@Farzana_Ahmed1) reported
@virginmedia Incredibly frustrating that a massive company like virgin have such poor custom service and lack of care especially when you put a price hike on and don’t allow us to contact you to cancel or discuss options. Shocking!
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James Doyle
(@jamesdoyl) reported
@virginmedia Well that was a waste of time as a recorded message said you are experiencing system issues and to call back at a later time.
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Farzana Ahmed
(@Farzana_Ahmed1) reported
@virginmedia I shouldn’t be but yet I have been 3 times now - with no explanation or apologise from anyone at virgin. I’m on a live chat to cancel.
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Rachel
(@theracheldays) reported
@virginmedia Is this to solve the issue with the new Hub 5. We are losing connection and having to reset the Hub every 1hr.
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Mila
(@LYCOICAT) reported
@virginmedia not happy virgin tv not working. It’s difficult times as it is and we pay a high amount for tv connection it’s not been working consistently since December. ! Very disappointing
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Stephen Bumfrey
(@Bumfrey) reported
@virginmedia Thanks for getting back so quickly. Unfortunately, the number you gave me is experiencing technical issues at the moment. I'll try again tomorrow. Obviously, at 86-years-old, mum is finding this extremely distressing.
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Georgie Evans
(@gforgeorgie) reported
@virginmedia you really need to allow customer's to cancel online instead of making us wait on hold on the phone. Poor offers for existing customers, coupled with extensive wait times is not the way to keep us!
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craig
(@nicscraig) reported
@virginmedia @Kirby0Sam Trying to get help with a new phone and sim but people on phone are no help whatsoever.. Please help
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dannyX27
(@dannyX27_) reported
@virginmedia So more customers are on your network so you are making more money. So why over charge and be gready?
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Michelle Singer
(@colourful1) reported
Fuuuuuck me - 45 mins on hold to @virginmedia, listening to interminable music and not speaking to a human being. Where is your customer service?!