Virgin Media Outage Report in Manchester, England
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The latest reports from users having issues in Manchester come from postal codes M61, M20, M15, M32, M8, M28, M11 and M1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Wilmslow, Oldham, Stalybridge, Bolton, Cheadle, Middleton, Sale, Stockport, Rochdale, Salford and Hyde.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
TV | |
| Wilmslow |
Wi-fi | |
| Manchester |
Internet | |
| Oldham |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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christina wareham
(@chrissy__w) reported
from
Ashton-under-Lyne, England
@virginmedia is there a broadband issue in OL7 area. Service running slow
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Karl
(@MrKarlEdgar) reported
from
Stockport, England
@virginmedia @Virgin_Victoria First time I used the box upstairs in the bedroom it wouldn't download the software , the wifi from the router is awful everything drops out, if I'm honest the service is terrible, got sold virgin at my front door hyping it up and its poo
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Victoria. 🐝
(@baabaa89) reported
from
Bolton, England
@virginmedia No issues and my box has no issues after running a test, but it still loses connection regularly.
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@AdamProcter1995 @virginmedia Doesn’t surprise me Adam. They don’t care. @richardbranson he’s got our money so we can get shit service now. #virginmedia
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Marcbbz
(@marcbbz) reported
from
Manchester, England
@virginmedia Third time this weekend trying to get through to the retention team. I’ve spent a total of 1hr and 37mins on hold and still not spoken with a human being. And you wonder I want to cancel my subscription.
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@virginmedia I’m trying to report a filter on my tv service. Have reinitiated the call as no answer after 40 minutes. It’s disgraceful!
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Ryan
(@Listuuh) reported
from
Manchester, England
@virginmedia It’s down again sort it out
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Ryan
(@Listuuh) reported
from
Manchester, England
Anyone else on virgin media and the internet is down in your area
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@virginmedia Could you confirm how to book a techie visit as I can’t actually get through to customer service. @richardbranson #shitecustomerservice #virginmedia
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@virginmedia Only problem reported on website is inability to manage TiVo box via website. Not the problem I’m experiencing. #answerthephonevirgin #shitecustomerservice
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John Pennington
(@diygolf) reported
from
Ramsbottom, England
@MotoNutJob @virginmedia Should be that if your provider can’t fix the problem within 24hrs you should be allowed to terminate the contract at no cost to yourself & they must give you a Uk contact number because the Bombay warriors are F..kg useless at sorting a problem
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
When you have 1001 things to do, Uber slow internet (yes @virginmedia I’ve tried switching on/off etc but still feel like I’m on dial up) and still haven’t a call time for job tomorrow is making me a proper grump #mondaythoughts #MondayMotivaton #MondayBlues #MondayMood
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@richardbranson do you know I’ve been on hold waiting for a customer service advisor from virginmedia for 38 minutes. #shitecustomerservice @virginmedia
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Victoria. 🐝
(@baabaa89) reported
from
Bolton, England
@virginmedia We have been experiencing issues with our hub. We often lose connection and then the connection is not very strong at all when connected. This has been happening for a couple of weeks. Please advise further.
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steve wilcock
(@wilcock_steve) reported
from
Rochdale, England
@virginmedia Any news on when this service will be back up and running it’s now 12 days!!! #virginmediaisajoke #votewithyourfeet
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Sam Rogers
(@8ballSambo) reported
from
Walkden, England
@virginmedia Hi, any reason my internet is down (M38 postcode) been down since early this morning cheers
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woodsa
(@danielpwood1) reported
from
Salford, England
@RockcliffeFiles @virginmedia Me to, my work has a high proportion of Indian colleagues who I generally rate highly but a lack of understanding of the conversation and an inability to deviate from script to provide reasonable customer service is totally unacceptable.
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Ian Dugdale
(@IDugdale) reported
from
Urmston, England
@virginmedia Service in the M41 has been appalling for months and the local Facebook group is full of complaints, don’t see any of your customers charging @virginmedia for the inconvenience.
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colin paul henstock
(@beefstock3) reported
from
Manchester, England
@virginmedia its been a week now and its taking the mick as i pay over £100 a month for this so called service so please sort it.
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@virginmedia how long do you expect customers to wait for a customer advisor to answer the phone - currently been on hold for 32 minutes and counting #customerserviceatitsworst #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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✨SynchroJack88 - TL48✨
(@SynchroJack88) reported
@virginmedia It lasted the whole game, not a great experience at all. Like I said there is an issue every time there is a forest game on the red button.
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MandyGandhiMandibles🏴 ♿
(@MGMandibles) reported
@virginmedia I think it's a disgrace that you offer broadband only deals at £24 for new customers, but as an existing customer I am told I cannot have this price when I only want broadband but you insist I have to pay for a landline I neither want or need and cannot offer me broadband only
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The Badger 🏳️🌈
(@sports_badger) reported
@virginmedia The sound was never back. But considering the football finished at 9.40pm last night we aren’t using that service anymore
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Ageks
(@Ageks_7) reported
@virginmedia internet been down since 7pm any update
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Lesley Mulley
(@lesleym1358) reported
@virginmedia So the ‘Community’ forum will sort out my problem. How is that going to work when I cannot do it directly with anyone at Virgin?
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jonathan broderick
(@jonathanbrod89) reported
@virginmedia No, got messed about more, opened two complaints, had three false promised, cold transferred three times and had to explain everything again to customer service representatives who were lovely but English wasn’t their first language so couldn’t understand my frustrated tone
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George Atkinson
(@gmatkinson) reported
@PassportAndPix @virginmedia @Plusnet all the way. Best customer service in the game.
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kabir ahmed
(@kabahmed80) reported
Is there a free number to call Virgin Media customer service from O2 mobile phone? @virginmedia
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Bella 📸 Passport & Pixels
(@PassportAndPix) reported
@virginmedia My service usage has not increased. Don’t penalise loyal customers. You’ve done this to me too many times now. I’ll be leaving.
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Lesley Mulley
(@lesleym1358) reported
Anyone else completely disgusted with the way TV/Broadband companies treat their customers when they want to terminate a contract. Why is it easy to join but SOOO difficult to leave? Spent many hours trying to terminate my Virgin Media contract. Customer service diabolical!