Virgin Media

Virgin Media Outage Report in Manchester, England

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The latest reports from users having issues in Manchester come from postal codes M61, M23, M32, M40, M43, M8, M15 and M7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Manchester, England 03/30/2026 23:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Bolton, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale and Salford.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomStockport Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • AndyPJo1 Andy Johnson Media (@AndyPJo1) reported from Manchester, England

    @virginmedia Said it would be fixed by 3pm - here we are at half four & still no service.

  • CaroleFossey Carole Fossey (@CaroleFossey) reported from Cheadle Hulme, England

    Thanks EE. Do you do home broadband cos @virginmedia are shockingly bad and has the WORST #customerservice I’ve had the misfortune to experience. #jobsworths apparently the machine Einstein “won’t let them” send out an engineer to fix the prob they caused.

  • knowmadiqx2x knowmadiqx2x (@knowmadiqx2x) reported from Manchester, England

    @JZief @virginmedia M19 levenshulme down too #virginmediabroadbandblues

  • CaroleFossey Carole Fossey (@CaroleFossey) reported from Cheadle Hulme, England

    For the second time today @virginmedia we have no #internet. Your super fast broadband is super slow. Your customer service is non existent. We have rang all week. Every day. Have not spoken to a human. We are cancelling your awful service. People #beware of #vigrinmedia.

  • p0welly Andy Powell (@p0welly) reported from Oldham, England

    @IanSlaterPhoto1 @libertygal72 Nope, the bank issue you a new PIN, it's not the same as knowing what your old PIN was. The issue isn't do much the post, it's storing passwords in plain text which @virginmedia have repeatedly claimed they don't do.

  • CaroleFossey Carole Fossey (@CaroleFossey) reported from Cheadle Hulme, England

    @virginmedia Yes I don’t think so. You are certainly not marching with us. You haven’t replied to my tweets, answered my phone calls or made any effort at solving our problem. We upgraded to 500mg this week & have nothing but problems. Currently no internet. Thank god for @EE

  • textmaniaa Tracey Brooks (@textmaniaa) reported from Bolton, England

    @virginmedia what's the point in sending a letter stating if yr service hasn't resumed by 5pm ring this number. When they shut at 5pm. Poor service again from virgin media. Nearly 8pm and still no tele or broadband. What a joke of a company.

  • Davogray David Davo Gray (@Davogray) reported from Stockport, England

    No internet again @virginmedia must be an idiot to pay £51 a month for this crap. Not for much longer.

  • AndyPJo1 Andy Johnson Media (@AndyPJo1) reported from Manchester, England

    @virginmedia But it keeps happening time after time and it is so difficult to get through to a human being (someone in a call centre in India) & when you do there’s no explanation of why it keeps happening. I run two small businesses and am reliant on a god quality reliable internet service.

  • CaroleFossey Carole Fossey (@CaroleFossey) reported from Cheadle Hulme, England

    @virginmedia Your ‘efforts at customer service’ don’t appear to be working since I’ve not had a reply to my last tweet or Facebook message. But I am nothing if not persistent so I WILL keep trying until someone at virgin takes responsibility for offering some customer service #virginmedia

  • CaroleFossey Carole Fossey (@CaroleFossey) reported from Cheadle Hulme, England

    Oh my god @virginmedia you installed our super fast 500mg broadband this week and since then we have had HALF the download we had before. You are impossible to reach by phone. Been on hold for over an hour to be cut off. Today zero internet. Sort it out or we cancel. #hopeless

  • AlanStockton11 Alan_MPS (@AlanStockton11) reported from Salford, England

    @virginmedia think you need to understand your customers are your business shocking speaking to your so called customer service team today didn’t care that my service has not worked now for a month, after a so called engineer was in my home for 5 mins saying all working 😢

  • CaroleFossey Carole Fossey (@CaroleFossey) reported from Cheadle Hulme, England

    @virginmedia And just to be clear. I’m fine with things not working properly. That happens. I’m not fine with a total lack of customer care.

  • p0welly Andy Powell (@p0welly) reported from Greenfield, England

    For the live of God @virginmedia stop digging and fix your bad practices.

  • Davogray David Davo Gray (@Davogray) reported from Stockport, England

    @virginmedia Thanks. I’m doing online checks at the moment. There are no problems in the area according to your checks. Just seems to happen a lot. It’s very frustrating and trying to speak to someone takes forever.

  • SeanDoyle2 Sean Doyle (@SeanDoyle2) reported from Manchester, England

    @virginmedia your customer service is appalling. You’ll be losing this customer.

  • jakehowarthhh jake howarth (@jakehowarthhh) reported from Salford, England

    @virginmedia worst customer service I’ve ever received on hold for 20 minutes to then receive the news il be without WiFi for 24 hours and there’s nothing which can be done. Worst customer service going

  • pcjcarter Pamela Carter (@pcjcarter) reported from Manchester, England

    @virginmedia better sort their service out before 9pm for the #HandsmaidsTale 🤬🤬

  • rian951 Rian Murray (@rian951) reported from Westhoughton, England

    @virginmedia Well unless you can help with a booster - customer services wanted £360 for an EE one! Most other providers offer WiFi Calling!

  • Davogray David Davo Gray (@Davogray) reported from Stockport, England

    @virginmedia Yes I’ve done all the checks I’m supposed to do and it’s still not working.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • llwinder Laura Winder (@llwinder) reported

    @virginmedia Service status: broadband has a green tick, TV has a yellow exclamation point. At 7.34. but we've had no contact and nobody showed up to do the job I was promised would happen.

  • therealbigvern Simon Noah (@therealbigvern) reported

    @virginmedia They told me the complaint had been raised and it was still open and being looked at. I got the resolved email whilst still on the phone after another 1hr+ conversation plus over an hour on WhatsApp. Still not resolved

  • DavidDu70949647 David Dunn (@DavidDu70949647) reported

    @virginmedia It is a long story and I am very angry. I am happy to receive a phone call to resolve things but I am about to go formal with my complaint and the next step is the Ombudsman.

  • RydenTTV Ryden⌛ (@RydenTTV) reported

    @virginmedia On top of that my internet is down completely now in my area.

  • TLBartholomew Toby Leigh Bartholomew (@TLBartholomew) reported

    @MarvellousMsB @virginmedia Looks like a few in the area are starting to get normal service. Hope yours returns ASAP.

  • DanJamesReed Dan (@DanJamesReed) reported

    @CxmeronLevers @virginmedia Same here. Stuck on 6pm today (fix). It appears they’ve given up even updating the status now.

  • DavidDu70949647 David Dunn (@DavidDu70949647) reported

    @virginmedia @Virgin I was so unhappy with the WiFi dropping out all the time that I tried to terminate my contract . Six months on and I am still paying a monthly fee without any service having been threatened with debt collectors. Shocking organisation

  • JayneTanya Tanya Jayne Collier (@JayneTanya) reported

    @virginmedia You haven't even read my tweet and seen I've already contacted customer services and raised my complaint!!! Diabolical!!! @LutzSchueler

  • DisabledPerson7 Dee Sabled (@DisabledPerson7) reported

    @virginmedia The service just stopped working properly

  • DanJamesReed Dan (@DanJamesReed) reported

    @RahulKb16202482 @virginmedia Why do they always reply asking us to check the status page. We know there’s an issue, without checking the faults page. Sheffield S2 has been without internet since Monday!!!