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Virgin Media outages and service status in Manchester, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 50 outage signals in the last 24 hours around Manchester, including 49 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 14, 2:44 PM GMT+1.
  • 39% Internet (39%)
  • 34% TV (34%)
  • 15% Wi-fi (15%)
  • 9% Total Blackout (9%)
  • 2% E-mail (2%)

The latest reports from users having issues in Manchester come from postal codes M61 , M23 , M32 , M27 , M24 , M8 , M30 and M35 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 14: Problems at Virgin Media

Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bury, Bolton, Leigh, Rochdale, Stockport, Oldham, Wilmslow, Salford, Altrincham, Sale, Stalybridge, and Ashton-under-Lyne.

CityProblem TypeReport Time
Manchester TV 2 hours ago
Manchester TV 3 hours ago
Manchester TV 3 hours ago
Bolton TV 3 hours ago
Manchester TV 3 hours ago
Manchester TV 3 hours ago

Nearby cities with recent reports

Bolton

9 recent signals

3 hours ago
Stockport

8 recent signals

4 hours ago
Oldham

4 recent signals

4 hours ago
Rochdale

3 recent signals

4 hours ago
Wilmslow

2 recent signals

5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • barrys59
    Barry Slater (@barrys59) reported from Barton upon Irwell, England

    @virginmedia still no service M27. 4th hour! Rubbish!

  • Tiffers1973
    Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England

    Wow @virginmedia your services have gone off thu no fault of mine yet I have to wait 6 days for you to fix your faulty equipment!! Cancellation pending due to total lack of customer service! I have been a customer since day one and never have I exp such a lack of cust care

  • nathangreen101
    Nathan (@nathangreen101) reported from Ashton-under-Lyne, England

    Hi @virginmedia is there a particular reason your engineers phone to say they are here but never actually turn up?

  • DaveGarside
    Dave Garside🇺🇦🇬🇧❤️ (@DaveGarside) reported from Manchester, England

    @virginmedia No. Tv is fine. I can access VOD such as Amazon Prime & Youtube no problem

  • bludav_andrew
    👽 (@bludav_andrew) reported from Manchester, England

    @virginmedia Hi, for the 2nd time it appears you’re trying to charge me for a call out when I wasn’t supposed to be charged, I’ve already called once about this and was told it was corrected but it’s happened again? I’ve had to cancel my DD until sorted as due to come out 2morrow

  • SurrealPaulT
    Paul Terry (@SurrealPaulT) reported from Manchester, England

    @virginmedia hi Virgin. We had an outage of broadband and TV services beginning 23rd Sept which lasted for 4 days. At the time we were told we would be compensated for this loss. As it hasn't come off our latest bill, how do we claim?

  • SoloUtilitaRian
    UtilitaRian 🔶 (@SoloUtilitaRian) reported from Bolton, England

    With the intro of new dedicated Gigabit lines in my street I can't wait to switch over and leave Virgin Media for good. 3x internet has gone down this week and I just called VM. The systems there are down and gotta call back in 3hrs..... useless

  • tuite_liz
    Liz Tuite (@tuite_liz) reported from Atherton, England

    @virginmedia See thread above, nothing changes except the time of the estimated fix. It must be very localised as not everyone in my area is affected. So if it is damaged cables, I haven’t seen anyone out repairing them over the weekend, it’s a joke

  • Rayzor74
    Ray Morgan. NHS💙🇺🇦 (@Rayzor74) reported from Stockport, England

    Good start to the day with @virginmedia informing me my monthly bill is increasing by £15/month and I have until the 17th of April to decide on my options. That is £180 annually. Having been firstly a Nynex customer and a Virgin customer since the takeover think it may be time

  • MCR_ADM
    Adam🍺 (@MCR_ADM) reported from Stockport, England

    @virginmedia No they’re helping. But it’s VERYYYY slow. But almost there.

  • _AdamGardiner
    Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England

    @virginmedia You’re not understanding. I do contact when the issue is happening, your advisor then fixes it, but it then happens again within 24 hours. I need a ‘once and for all’ fix. Not this whack a mole approach you’ve had so far.

  • nathantalbot
    Nathan Talbot (@nathantalbot) reported from Salford, England

    Is anyone experiencing a Virgin Media outage in M6 currently? Fibre Broadband is struggling to connect

  • tonyj01
    Tony Jacobs (@tonyj01) reported from Manchester, England

    @virginmedia seems to be down nationally. 1: tell us status 2: tell us when back on

  • tuite_liz
    Liz Tuite (@tuite_liz) reported from Atherton, England

    @virginmedia I looked and that says it’s from the day I registered the total loss of service which was yesterday but really it should be from Friday afternoon when I did the online chat. If I DM you can you check?

  • mark001282
    Mark Armstrong (@mark001282) reported from Manchester, England

    Every time speak to @virginmedia @Virgin customer service I die a little bit inside #emogirl

  • johnjoeoregan
    JJ (@johnjoeoregan) reported from Manchester, England

    @stetopping Remember you did the piece late last year about Virgin Media Broadband being out for a day? It's now been down for six days in some parts of Manchester. Six full days and not a word from the company except automated messages.

  • JohnnyDude1983
    🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁) (@JohnnyDude1983) reported from Bury, England

    @virginmedia It's nothing you can help with on twitter unfortunately 😞.

  • nathantalbot
    Nathan Talbot (@nathantalbot) reported from Urmston, England

    (Test) Is anyone experiencing a virgin media Internet outage in B9?

  • JoshuaBurns
    Josh B (@JoshuaBurns) reported from Manchester, England

    @virginmedia on my second week of being a first time customer with you and my connection has been down for nearly 10 hours now. What’s going on?

  • ChrisFoxRacing
    Christopher Fox (@ChrisFoxRacing) reported from Bolton, England

    @virginmedia Already reported the broadband issues, and it's an issue where estimated fix times keep getting pushed back. With regards to mobile issues, this has been around the same length of time. The only way I've been able to get any connection at all is by switching to 3G

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Seelsya_
    Seelsy (@Seelsya_) reported

    @virginmedia Issue here too. Pixelated.

  • Allybally_21
    Ally (@Allybally_21) reported

    @virginmedia is there an issue with TV services in the FK3 area? Service status is not available on the app

  • martyncoombes72
    martyn coombes (@martyncoombes72) reported

    @Jennababes @virginmedia There is an outage

  • JohnBar72896911
    John B (@JohnBar72896911) reported

    @virginmedia Apology not accepted. Its been over 3 hours now. Whats the update. Channel not available on every channel lol. Renewed for this service, what an idiot!

  • MelvinJCain
    Tyke on a bike (@MelvinJCain) reported

    @virginmedia Can you tell me what is wrong with your tv service? I have a broken image as though there’s a thunder storm. I have seen on internet that others are experiencing the same thing in the Leeds area.

  • Marcethemoose
    Marce The Moose (@Marcethemoose) reported

    @addingtonsquare @virginmedia Automated phone service couldn't hear my answers even though I was shouting them. I suspect a hack

  • PaulGrayDJ
    Paul Gray (@PaulGrayDJ) reported

    @Keef_B_1 @virginmedia I've called them twice recently about upgrading my box to 360. They answered straight away both times and I could also understand their customer service person too.

  • simonandrebecca
    Simon N (@simonandrebecca) reported

    @virginmedia I have no broadband or landline service either - is this part of a wider issue?

  • Beastial_Maggot
    Robert Grace (@Beastial_Maggot) reported

    Hey @virginmedia we’re not getting a proper signal through our box today the picture is just a series of lines and destortion.Please help !

  • bighandsmassuer
    marc (@bighandsmassuer) reported

    @virginmedia I’ve just received a renewal offer, it was a bit too much so I got in touch, was offered two contracts at more than my renewal and told if I didn’t like it to use the 1 touch button and change providers Not great is it, a 16 yr customer