Virgin Media Outage Report in Manchester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Manchester come from postal codes M61, M15, M24, M4, M32, M12, M8 and M21.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Hyde, Irlam, Bolton, Salford, Stockport, Wilmslow, Oldham, Dukinfield, Altrincham, Sale, Rochdale, Stalybridge, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Hyde |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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Andy Thompson
(@AndyT___) reported
from
Stockport, England
@virginmedia Your extremely bad service. Who can I speak to please? I was on to your customer service team fro 2 hours yesterday and no one seems to know what they’re doing. Someone was supposed to call me back at 10am this morning but that’s not happened either. Whole thing is a car crash.
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Neil Brownhill
(@brownhill76) reported
from
Sale, England
@virginmedia Hi @virginmedia can you get someone to contact me as your customer service phone line has now hung up on me after over an hour because they couldn’t be bothered to help or fix my issue #virginmedia #customerexperience
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Nick
(@iamnickjh) reported
from
Manchester, England
@virginmedia hi I never officially confirmed that I wanted my account closing but you're contacting me to collect my router. Please advise.
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Neil Brownhill
(@brownhill76) reported
from
Sale, England
@AsSowter @virginmedia I said that to them , I want rebate for days without but falls on deaf ears , just gonna cancel with these as they still haven’t replied to me. @virginmedia
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Nick
(@iamnickjh) reported
from
Manchester, England
@virginmedia Your complaints department are incredibly unhelpful and just send auto responses. It's impossible to speak to a manager and your staff are obstructive and rude
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Gem
(@eccygem) reported
from
Bury, England
@virginmedia is there an issue in Radcliffe??? WiFi is down and it keeps saying incorrect password 😩
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Danielle
(@missdepotts) reported
from
Ashton-under-Lyne, England
@virginmedia Nope - I’ve reset, moved the modem, moved the consoles, rang your customer service team - who quite frankly, didnt want to know and advised we bought a booster, for the router thats in the SAME ROOM AS OUR CONSOLES. Furious.
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Chrissie
(@chrissy__w) reported
from
Ashton-under-Lyne, England
@virginmedia cannot believe that my internet is down again, been down since early this morning. 2nd time in 3 days. Laying out a lot of money for mega fast broadband that has nothing but issues!
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#GlazersOut
(@19865b) reported
from
Manchester, England
@zeeshanqamar262 @virginmedia ******* **** them.. leave them lol, did nothing for me until I handed my notice
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia No, there's nothing to discuss. You have broken your terms and conditions by not sending the money you owe. Just send the cheques.
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claire partington
(@mrsparto) reported
from
Ashton-under-Lyne, England
@virginmedia No internet TV or phone again for the 3rd time this week!!! Can't speak to an actual person @virginmedia Shockingly bad service!!!
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Danielle
(@missdepotts) reported
from
Ashton-under-Lyne, England
And even better - my ping is higher than mount Everest & and the lag is throwing me back to 2008! But apparently there’s nothing wrong… well why would i waste my time ringing if there isnt a problem? @virginmedia
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claire partington
(@mrsparto) reported
from
Ashton-under-Lyne, England
@virginmedia Done this already, and did it last time. Was still without for hours! Apparently next update is 17:00 for today's area outage. Happening far too often this.
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia I understand you can't take a request. Can you pass this on to customer service, and to someone with the authority to issue cheques?
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Danielle
(@missdepotts) reported
from
Ashton-under-Lyne, England
@virginmedia Believe me - we’ve spent £30 ethernet cables and it didnt work. We have a engineer coming out on monday so been told to mention it the mess thats been made on the wall. Could it be a problem with the new locator?
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David
(@DavidWildJnr) reported
from
Milnrow, England
@virginmedia This is not a fix, this is the ‘fob off’ you have been giving customers for the last 48 hours. This is an a forum and not visible immediately. DO BETTER.
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David
(@DavidWildJnr) reported
from
Milnrow, England
@virginmedia Why does you web page report ‘No Known Issues’ ? when obviously you have a massive issue with your email servers.
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia But you will appreciate that I have zero confidence that you will resolve the issue as a web chat is no different to the numerous other phone calls we have made.
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Neil Brownhill
(@brownhill76) reported
from
Sale, England
@virginmedia I have tv service fault C133. Done your online check it says call you. I call you, automated tells me an texts me link to do online check which tells me to call you.. repeat.. in a loop an now been sat on phone waiting 38mins for someone to answe
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Sally Shaw 🐝🐝
(@sallyshaw5) reported
from
Stockport, England
Hey @virginmedia got a problem! My @virginmedia.com email address won’t work & I can’t get into my mobile account because you’ve sent an email to, yes, the non functioning account! Help please!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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JORDAN-LEIGH 🌻
(@JordLeighxx) reported
Never in my life have I experienced anything like I do with @virginmedia waiting 2+ months for my WiFi to be switched on from moving house then I'm being told if I'm not willing to wait to cancel my account.. willing to wait for your employees to do their job correctly?! Jokers.
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Ruby
(@RedgemTree) reported
Just back from holiday @virginmedia needing to catch up with e mails but WiFi not working. Switched on & off again a few times still not working. Based in Newark on Trent. Any ideas?
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Olly
(@Olly_Dorrie) reported
@virginmedia I've checked service status . Says its OK. Only BBC 2 effected keeps pixalating, all connections are checked and fine
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Courtney
(@courtnxyyx) reported
@virginmedia I am wanting to cancel my contract that l ends next month. Can a live chat be arranged please ?
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dnyanesh
(@coockie87) reported
@virginmedia Hello team, I have called, I have called multiple times. I am being passed from one team to other. Technical problems, we will contact you in 48 hours standard reply on phone. Please stop this mental harassment and rip off. CANCEL MY ACCOUNT ASAP. I AM NOT EVEN IN UK FROM YEAR.
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🅼🅰🆇 🆂🅸🅽🅶🅴🆁
(@maxact1) reported
@virginmedia Been doing that for three weeks. Multiple calls on hold for hours. Terrible service
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KingWICK3D
(@1stKingWICK3D) reported
@virginmedia Oh and guess what happened just after replying to you? Your internet stopped working again for the 100th times, only today. Yet, you still don’t do anything for me apart from booking the technician. Horrible customer service!!
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Tina Teasdale
(@tbott32) reported
@virginmedia hello. Can you help please? I’ve bought a new phone today and the SIM card has been left in my old phone. How do I get a replacement asap please?
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Allison Pascoe (Laws)
(@AllisonPascoe4) reported
@virginmedia This is what I got told last time and when additional booster/pods were discussed so didn’t help calling you
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Mrs Skies
(@Mrsskies) reported
Can anyone help.. I’ve upgraded to Eir fibre.. since I did that I cannot get the Tp- Deco to work., they connect for setup and then go red .. they work fine with old virgin media broadband@eir #tpdeco