Virgin Media Outage Report in Manchester, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Manchester come from postal codes M61, M15, M23, M32, M8, M40, M7 and M35.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Ashton-under-Lyne, Stockport, Bury, Timperley, Oldham, Rochdale, Salford, Cheadle and Hyde.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Bolton |
Internet | |
| Manchester |
Internet | |
| Manchester |
TV | |
| Manchester |
Internet | |
| Manchester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@virginmedia how long do you expect customers to wait for a customer advisor to answer the phone - currently been on hold for 32 minutes and counting #customerserviceatitsworst #virginmedia
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@AdamProcter1995 @virginmedia Doesn’t surprise me Adam. They don’t care. @richardbranson he’s got our money so we can get shit service now. #virginmedia
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
When you have 1001 things to do, Uber slow internet (yes @virginmedia I’ve tried switching on/off etc but still feel like I’m on dial up) and still haven’t a call time for job tomorrow is making me a proper grump #mondaythoughts #MondayMotivaton #MondayBlues #MondayMood
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@richardbranson do you know I’ve been on hold waiting for a customer service advisor from virginmedia for 38 minutes. #shitecustomerservice @virginmedia
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Mike Cairns
(@19Mikey67) reported
from
Salford, England
@mcrcoffeeaddict @virginmedia Yeah, no problem. Virgin have been shit for ages.
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Victoria. 🐝
(@baabaa89) reported
from
Bolton, England
@virginmedia We have been experiencing issues with our hub. We often lose connection and then the connection is not very strong at all when connected. This has been happening for a couple of weeks. Please advise further.
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Tracy.💗. &hubby.😍 x
(@tjane44) reported
from
Middleton, England
@virginmedia still need help..phoned up, rude female.answered no help..text no answer.
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@virginmedia Only problem reported on website is inability to manage TiVo box via website. Not the problem I’m experiencing. #answerthephonevirgin #shitecustomerservice
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Ryan
(@Listuuh) reported
from
Manchester, England
Anyone else on virgin media and the internet is down in your area
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Marcbbz
(@marcbbz) reported
from
Manchester, England
@virginmedia Third time this weekend trying to get through to the retention team. I’ve spent a total of 1hr and 37mins on hold and still not spoken with a human being. And you wonder I want to cancel my subscription.
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Victoria. 🐝
(@baabaa89) reported
from
Bolton, England
@virginmedia No issues and my box has no issues after running a test, but it still loses connection regularly.
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Ryan
(@Listuuh) reported
from
Manchester, England
@virginmedia It’s down again sort it out
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John Pennington
(@diygolf) reported
from
Ramsbottom, England
@MotoNutJob @virginmedia Should be that if your provider can’t fix the problem within 24hrs you should be allowed to terminate the contract at no cost to yourself & they must give you a Uk contact number because the Bombay warriors are F..kg useless at sorting a problem
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@virginmedia Could you confirm how to book a techie visit as I can’t actually get through to customer service. @richardbranson #shitecustomerservice #virginmedia
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christina wareham
(@chrissy__w) reported
from
Ashton-under-Lyne, England
@virginmedia is there a broadband issue in OL7 area. Service running slow
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woodsa
(@danielpwood1) reported
from
Salford, England
@RockcliffeFiles @virginmedia Me to, my work has a high proportion of Indian colleagues who I generally rate highly but a lack of understanding of the conversation and an inability to deviate from script to provide reasonable customer service is totally unacceptable.
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Karl
(@MrKarlEdgar) reported
from
Stockport, England
@virginmedia @Virgin_Victoria First time I used the box upstairs in the bedroom it wouldn't download the software , the wifi from the router is awful everything drops out, if I'm honest the service is terrible, got sold virgin at my front door hyping it up and its poo
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colin paul henstock
(@beefstock3) reported
from
Manchester, England
@virginmedia its been a week now and its taking the mick as i pay over £100 a month for this so called service so please sort it.
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@virginmedia I’m trying to report a filter on my tv service. Have reinitiated the call as no answer after 40 minutes. It’s disgraceful!
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Ian Dugdale
(@IDugdale) reported
from
Urmston, England
@virginmedia Service in the M41 has been appalling for months and the local Facebook group is full of complaints, don’t see any of your customers charging @virginmedia for the inconvenience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@Mike_Randazzo1 @virginmedia Oh, they did let me cancel, but I had to answer about 3 “last question”s before they proceeded 5 minute response time on chat, took me nearly two hours, after the 4 hours it took to connect an agent. We could get a contract with a credit check in 5 minutes.
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Claire Malone
(@Clairemsings) reported
@virginmedia I want to pay my Dads last bill. When I spoke to a girl in Oct to cancel, I told her his phone/internet had not been working for approx 8 weeks previous to this. She said she would check it out and let me know. I didn’t hear back but just got his bill.
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alana
(@iD0RAEM0N) reported
@virginmedia yeah it’s down in the whole area nothing i can do but i’m still gonna be upset about it
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Richard
(@g8bxc_g4ddp) reported
@virginmedia No difference and the service status still shows TV issues in the area but not fixed to 29th December which is unacceptable length of faulty service which I pay for
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Colin Gunn
(@ColinGunn1960) reported
Royally screwed by @virginmedia still. Still no landline reactivated. Still no adaptor, & now they have charged us an activation fee of £35 which was NEVER discussed before the hub 3 was sent! & promised discounts not there. This is diabolical. @skytv here I come. Had enough now.
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Pete Aspinall
(@PeterAspinall3) reported
@virginmedia whats going on with the broadband in WN3 area? All day ive been without it! It was meant to be fixed by 11am, then 4pm now im told its tomorrow at 11am. Whats the problem?
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Tim Mower
(@timmow) reported
@virginmedia I tried calling and going through the support script - first they dont understand what packet loss is, then it shows no problems on their end and they tell me to reboot the router. And it doesnt solve the problem
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Richard
(@g8bxc_g4ddp) reported
@virginmedia Can you not see service issues on your own network ???
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RUNDMC
(@drkcmpbll) reported
@virginmedia It said there was an issue at 11am. At 4pm said it was fixed. Checked again now and it says there's an issue again being resolved at 12:25am 24/12/22. Can't have no broadband on Christmas Eve, or even worse on Christmas day. Presents depend on broadband.
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shaf
(@shafmp) reported
@virginmedia I wasted time on WhatsApp service too