Virgin Media Outage Report in Manchester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Manchester come from postal codes M61, M15, M1, M3, M12, M9, M35 and M25.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Cheadle, Salford, Oldham, Hyde, Bolton, Stockport, Sale, Bury, Rochdale, Stalybridge, Altrincham, Wilmslow, Littleborough and Dukinfield.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
||
| Manchester |
Wi-fi | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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Ayub Zumla
(@AyubZumla) reported
from
Boothstown, England
@virginmedia Shocking customer service. Renewed my contract last week , received a loyalty discount, and now received a email with the contract showing full price in excess of £100! 20 plus years of loyalty! #ridiculous #loyalty
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
The service page isn't working and I think my internet is down. @virginmedia
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Beth Taylor
(@MsBethTaylor) reported
from
Stockport, England
@virginmedia Hi, I can’t get hold of anyone to talk to on the phone or online about the broadband signal strength in my flat. Can you help?
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Beth Taylor
(@MsBethTaylor) reported
from
Stockport, England
@virginmedia It’s the same. I live in a small flat and when I go into the bedroom, the signal drops significantly. Surely it should reach the whole flat!
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Mark Bedford
(@bedders221) reported
from
Cheadle Hulme, England
Why is your internet not working after 8pm every night this week ? @virginmedia (SK3 9NJ)
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Mark Clifford
(@MarkClifford86) reported
from
Sale, England
@virginmedia hi, internet has been down for about 20mins now. Flashing green light on router. Run the test on website, turned off and on. Can you help please, as I’m trying to work from home.
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Bob Watson 3.5% 🇪🇺
(@Dr_Whatson) reported
from
Sale, England
What the hell going on @virginmedia? My broadband has been going up and down like a yoyo for the past four days. This morning has been especially bad!
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Adnan Hussain (عدنان حسين)
(@AdnanHussainuk) reported
from
Bolton, England
@virginmedia You gave me options of which I've already exploited. I really appreciate the reply, but surely the service has to improve.
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
Hey @virginmedia Is this one of your accounts? It looks very suspicious to me as they're wanting my card details to verify I am who I am and I know you never request these details. 👇 @VirginHeIp
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Wesley Tensel
(@bigdrwes) reported
from
Leigh, England
@virginmedia anyone working today to help with a query?
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
@virginmedia Yes, 2 reported issues and currently undergoing a fix.
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Steph
(@SeeingSpots_) reported
from
Oldham, England
The internet has gone again. I swear @virginmedia is down more than it's up!. It went at this time on Friday for 30 mins. Today the website shows a fault in the area. ETR 5PM!
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Catherine Robinson
(@CatherineR0bb0) reported
from
Leigh, England
@virginmedia @virginmedia my internet keeps turning off and has been for 2 days now. It’s been rebooted and is still doing the same thing. Online checking status says there’s not an issue- there definitely is an issue WN7 postcode
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
Internet is back down again. @virginmedia What on earth is going on? The same thing happened on Friday and now again today, twice!
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Louis Gibson
(@Gibzen) reported
from
Oldham, England
The worst thing I’ve ever bought is @virginmedia internet.
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Wesley Tensel
(@bigdrwes) reported
from
Leigh, England
Another outage with @virginmedia - I’ve been told as a contingency you would be able to send me a dongle as I have to work remotely at times for my #NHS work. Can someone assist with this please and unable to get through on the phone
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
No WiFi either. Oh, Virgin Media. 😩 At least the engineer is outside working on a fix. Chaotic Monday!
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A.Y
(@BAWSE10) reported
from
Oldham, England
@virginmedia disgraceful- I am working from home and with no notice you are carrying out maintenance- because of you I have lost a day worth of money from work as no access to internet- disgusting company and have been poor since covid - bad customer service!
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Chelle Walmsley
(@RockPrincess26) reported
from
Oldham, England
@virginmedia what is going on. Why has my WiFi gone again. The last time it did this it was down the whole day. GET IT SORTED.
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dan higgin
(@higgin25) reported
from
Sale, England
@virginmedia why is your internet always going off? Also the worst device I’ve come across. Can’t wait to move
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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tj
(@tj09195531) reported
@virginmedia I beg customers not to use Virgin if you want a reliable service
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Jenny
(@Hung555) reported
@virginmedia Service Status Checker shows 'No known Issues'... Virgin Engineer he said that could be wrong. As evidenced with the issues seen by 4 flats. Hence why we had service visits booked. Now they have all been delayed. This is not acceptable. Virgin have just delayed fixing our issues
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SUJIT KUMAR DAS
(@Chakradan) reported
@virginhelp @virginmedia Hi, I ended the virgin contract and need to return the Equipments so I updated the pick up address but still getting communications Relating my previous address regarding returns and sent a bill of £40., could you please get a solution?
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Gavin Bradley
(@TheGavinBradley) reported
@virginmedia Hi guys, can you tell me how I can get some WiFi Pod boosters? My WiFi is only giving us 20Mbps rather than 600, but via chat I've been told the only solution is to get some boosters (though it seems like a router problem to me!)
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Lauren 🌹
(@Lauren_clarke88) reported
@virginmedia Hi, No I havent changed my preferences. I would hope me saying 7 times via online chat and on the phone directly that I do not want to take the service to my new address would be enough. Like how many times do I need to say it before Im taken seriously?
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tj
(@tj09195531) reported
@virginmedia if you have an unexpected outage, how can you say with precision when this can be repaired. Thank you Alex down in Plymouth for exposing these lies from the VM call centre. However by 7.7 at 3pm is not good enough for me
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eddy passey
(@eddypassey) reported
@virginmedia That I need 3 WiFi pods and there is a speed fault which he can’t fix You only supply 1 pod every 7 days and it takes an hour of my life to get it sorted in your ineffective customer service phone system (use sales number for shortcut to at gets answered!)
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Owen G. Bevan
(@TheBigOBowski) reported
@virginmedia The same reason I've been getting for 3 weeks somebody's failure to disconnect the previous service over and over and over again... ZERO accountability, ZERO compensation. I've been forced to go in to my office because I work from home. It's either that or lose a day's work.
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Rebecca Bristow
(@earlyyearsbec) reported
@virginmedia Yes, they called twice and I have no issues as far as I’m aware but it was a very bad line and seemed weird.
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tj
(@tj09195531) reported
@virginmedia #advertisingstandards please ask VM to take down the words reliable while advertising their services with main sporting events. They are not. How do your rate reliable. I think 7 days without service is shameful and not reliable