Virgin Media Outage Report in Manchester, England
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The latest reports from users having issues in Manchester come from postal codes M61, M15, M3, M24, M9, M25, M32 and M12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Rochdale, Salford, Stockport, Bolton, Oldham, Ashton-under-Lyne, Cheadle, Hyde, Sale, Bury, Stalybridge, Altrincham, Wilmslow and Littleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Rochdale |
Total Blackout | |
| Salford |
Wi-fi | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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Hazbullins
(@Hasbullins) reported
from
Salford, England
@virginmedia New call of duty released today and your Internet service is down. Are you taking the full piss out of me here? Wankers
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia I first informed Virgin Media that my internet was down via online chat on Friday afternoon. Will this have automatically been the time when my loss of service was registered as at the time the advisor said it would be fixed in 24 hours?
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Josh B
(@JoshuaBurns) reported
from
Manchester, England
@virginmedia Yes, tried last night and your service status page was actually down. Today I checked and it showed no issues, I run the diagnostic and no issues either. Came back up late this afternoon.
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Gamepopper
(@gamepopper) reported
from
Salford, England
@virginmedia Oh, my bad. Apparently the wiring outside my house has a fault, someone did come last Monday to work on it,and someone was supposed to work on it for Thursday, but it keeps being pushed back (order ref 55230469).
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Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@virginmedia well the woeful service in Heywood continues after “fixing” the fault this morning which resulted in me being unable to work from home the network has dropped again this evening absolutely shocking service
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Reece Jordan Doonan, RN
(@Lerounxi) reported
from
Salford, England
@virginmedia can you confirm if there’s active engineer trying to rectify the service outage Manchester (M30). Widespread issues reported according to your service outage on website ?
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia 2/2 who can I speak to as it was working fine on Friday until the issues that were nothing to do with me happened, so don’t see why I should now pay for a technician
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Stephen Mackenzie
(@StevomacMUFC) reported
from
Ashton-under-Lyne, England
@virginmedia Hi, I’m trying to raise a complaint online but I’m not receiving any acknowledgment. Is there another way I can raise my complaint? Thanks
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia Can you check that I will be receiving a credit on my next bill as it has been down since Friday afternoon and I don’t think it will be fixed by 12pm today, I think that time will get changed again.
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Josh B
(@JoshuaBurns) reported
from
Manchester, England
@virginmedia I will. 2nd week in and these kind of issues is worrying considering my partner needs a connection to work from home. How long do I have to switch providers is it 30 days?
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Rach (legacy fan)
(@Miniboom2) reported
from
Salford, England
Ah @virginmedia with this up and down service today you are really spoiling us!
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Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@virginmedia network down again in Heywood appalling lack of service yet again
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Rachael Stafford
(@rachaelstafford) reported
from
Salford, England
@virginmedia shocking service from you today, I booked an engineer visit for my mum supposed to come today between 12-4 nobody came she’s since called and been told it was a phone call not a visit but still nobody had called. She’s now got to wait till Tuesday for a visit 😠
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Josh B
(@JoshuaBurns) reported
from
Manchester, England
@virginmedia on my second week of being a first time customer with you and my connection has been down for nearly 10 hours now. What’s going on?
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Paul Terry
(@SurrealPaulT) reported
from
Manchester, England
@virginmedia hi Virgin. We had an outage of broadband and TV services beginning 23rd Sept which lasted for 4 days. At the time we were told we would be compensated for this loss. As it hasn't come off our latest bill, how do we claim?
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia Could the problems in the area have caused damage to the equipment? As it was working fine before. Do I get compensation for all this time as the earliest appointment is Friday 14th?
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Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@virginmedia Yes currently showing resolution time of 0230 04/11 this is a really poor service it has been off for the majority of the day
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Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@virginmedia Submitting a complaint will probably result in an apology at best. Given I pay £1k per annum for an unreliable service it’s time to look for an alternative provider who can offer a more satisfactory customer experience
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Definitely not Elon Musk
(@twiddlemeister) reported
from
Cheadle Hulme, England
Probably consider an unlimited tariff at some point to make up for when Virgin Media goes down.
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia I looked and that says it’s from the day I registered the total loss of service which was yesterday but really it should be from Friday afternoon when I did the online chat. If I DM you can you check?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Yau
(@MikeYau8) reported
@virginmedia And just gone down again?! What is going on??!!!
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Martin King
(@MartinK64591898) reported
@virginmedia She called the customer help line this afternoon to arrange moving her broadband to a new property. Went through to the department to arrange moving the service from her current property to be told that she would receive a text message which she did then about a dozen text
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E-quipper - grateful for the mask you wear 😷 💉💉
(@annwitbrock) reported
Got @BBCiPlayer account active again. Sitting down to watch The Watch finally. How many minutes is it going to take to connect/download it? Been waiting over 5 mins now. The whole interface on @virginmedia sucks. Extremely slow. Unnecessary loading. Poor navigation.
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Amy Lou
(@Amylou_lynch) reported
@virginmedia We phoned them last on 8th July, where the customer service opened a complaint for us. We were told a manager just needed to apply the correct promotion to our account. If you DM me, I can send you our account and complaint details for you to investigate further.
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Jamie McEwan
(@JamieMc76633051) reported
@virginmedia It's a bit of a poor show the online tool is making me wait another full 24hrs to fail again before it will allow me to book the inevitable engineer call.
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Ben
(@benr_1985) reported
@virginmedia what is going on with your broadband? 3 times in a week now, no internet? And estimated fix is tomorrow at 16:00???
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Jason Hart
(@jman2k) reported
@virginmedia It’s the fact that Customer Service says they will call you back and don’t.. An engineer was booked also for today and then ohh sorry nope that’s now Thursday and I’m still waiting for someone to recognise my complaint from nearly a year ago..
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Ed61
(@Ed6114) reported
@virginmedia your service is crap, your customer service is non existent. Just spent the last hour trying to connect and don’t you dare ask me if I have reset, checked for faults blah blah blah, nothing just your **** router. At least **** Turpin wore a mask when robbing people.
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Vinay
(@vinaynagwekar) reported
The broadband is really bad #virginmedia Pathetic customer service #RichardBranson zero value for customer.
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Michael Buckley
(@MikeBuckley2) reported
@virginmedia Hi, I am out of contract since Feb this year for broadband although I still receive a fibre service. I am due to house shortly to an area that has Virgin as well. Is there a way I can get a new customer package when I move? Or will I have to get the same contract.