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Virgin Media outages and service status in Manchester, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Manchester, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 12, 8:07 PM GMT+1.
  • 63% Internet (63%)
  • 23% Wi-fi (23%)
  • 4% Total Blackout (4%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 3% Phone (3%)

The latest reports from users having issues in Manchester come from postal codes M61 , M40 , M1 , M27 , M15 , M12 , M34 and M43 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 12: Problems at Virgin Media

Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Rochdale, Bury, Salford, Stockport, Wilmslow, Oldham, Ashton-under-Lyne, Dukinfield, Hazel Grove, Littleborough, Sale, and Leigh.

CityProblem TypeReport Time
Manchester Internet 1 hour ago
Manchester Internet 24 hours ago
Manchester Internet 1 day ago
Manchester Total Blackout 1 day ago
Manchester Internet 1 day ago
Manchester Internet 1 day ago

Nearby cities with recent reports

Stockport

3 recent signals

3 days ago
Bolton

1 recent signals

2 days ago
Rochdale

1 recent signals

2 days ago
Bury

1 recent signals

3 days ago
Salford

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • SiManM20
    Simon Manning 🇪🇺 #FBPE (@SiManM20) reported from Manchester, England

    @virginmedia Will do. That was your cue to step in and offer some ‘customer service’ btw.

  • louaze
    🐝Louise🐝 (@louaze) reported from Manchester, England

    Skysports app with virginmedia login hasn't been working today so having to old school "watch" via live updates here. HORRIBLE way to sit thru that 8mins!!

  • JoshuaBurns
    Josh B (@JoshuaBurns) reported from Manchester, England

    @virginmedia I will. 2nd week in and these kind of issues is worrying considering my partner needs a connection to work from home. How long do I have to switch providers is it 30 days?

  • _AdamGardiner
    Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England

    @virginmedia Have you just stopped responding now? Having some system issues?

  • Woolfie30
    Howard Woolfenden (@Woolfie30) reported from Rochdale, England

    @virginmedia yet again my Internet isn't working. 18m on the old Internet and not one outage. now on the new and 'improved' service and yet another outage, so many outages already.... come on sort it out I'm paying good money for this......

  • tonyj01
    Tony Jacobs (@tonyj01) reported from Manchester, England

    @virginmedia seems to be down nationally. 1: tell us status 2: tell us when back on

  • mark001282
    Mark Armstrong (@mark001282) reported from Manchester, England

    Every time speak to @virginmedia @Virgin customer service I die a little bit inside #emogirl

  • johnsonhomes2
    johnsonhomes (@johnsonhomes2) reported from Sale, England

    @virginmedia The guy I spoke to at VM yesterday said that she wouldn’t be eligible for a “disabled” phone line to be installed because it wasn’t claimed when they dug the front garden up 18 months ago. We were never given this as an option at the time, if we had we would have insisted on it.

  • MCR_ADM
    Adam🍺 (@MCR_ADM) reported from Stockport, England

    Been on a live chat to Virgin Media since 9:30. WFH joys. Not much work has been done. But got my bill down. #CozzieLivs.

  • twiddlemeister
    Definitely not Elon Musk (@twiddlemeister) reported from Cheadle Hulme, England

    Probably consider an unlimited tariff at some point to make up for when Virgin Media goes down.

  • SoloUtilitaRian
    UtilitaRian 🔶 (@SoloUtilitaRian) reported from Bolton, England

    With the intro of new dedicated Gigabit lines in my street I can't wait to switch over and leave Virgin Media for good. 3x internet has gone down this week and I just called VM. The systems there are down and gotta call back in 3hrs..... useless

  • gamepopper
    Gamepopper (@gamepopper) reported from Salford, England

    @virginmedia Oh, my bad. Apparently the wiring outside my house has a fault, someone did come last Monday to work on it,and someone was supposed to work on it for Thursday, but it keeps being pushed back (order ref 55230469).

  • mark001282
    Mark Armstrong (@mark001282) reported from Manchester, England

    @virginmedia Don't give me your copy and pasted waffle. You have done nothing to help. You have been an absolute thorn in my side! "I'm so sorry you feel this way" is such an outdated and terrible response from a marketing point of view btw.

  • he_tompkins
    Hannah Tompkins (@he_tompkins) reported from Manchester, England

    @virginmedia Hi there, I was told I would receive my replacement broadband by today and still no indication of when it’s going to arrive. Any help?

  • SimpaticoGem
    Gemma ≅ (@SimpaticoGem) reported from Walkden, England

    Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

  • WCONNOLLY2512
    William Connolly (@WCONNOLLY2512) reported from Manchester, England

    @beverleyturner @virginmedia Virgin Media had gone ****. Poor broadband, crappie TV channels and half don't even work.

  • Slt4K
    SLT4K 👨🏻‍💻 🇬🇧 (@Slt4K) reported from Urmston, England

    @virginmedia / Super disappointed after calling to renew my contract and as an existing customer you can’t offer anything half as good as a new customer. Shocking customer retention strategy 🤯

  • duckyblog
    Ducky 🇺🇦 🎃 👻 (@duckyblog) reported from Tyldesley, England

    @virginmedia Issues with all VM services in my area says expected fix by 4:40pm today.

  • nathangreen101
    Nathan (@nathangreen101) reported from Ashton-under-Lyne, England

    Hi @virginmedia is there a particular reason your engineers phone to say they are here but never actually turn up?

  • Rik_Ashton
    Richard Ashton 💙🇺🇦 (@Rik_Ashton) reported from Ashton-under-Lyne, England

    @SkyUK My Sky package is slowly edging up. Some new customer deals from a couple of years ago have worsened discounts but... I'm still around £30 a month better off than when I was with Virgin Media. Never going back.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • keithdavidjones
    keith jones (@keithdavidjones) reported

    @virginmedia my internet service is still down from yesterday 10/7/2026 been trying to contact you been on WhatsApp as well to be told contact you tomorrow??

  • jaluch
    Christine💙 (@jaluch) reported

    @virginmedia I am waiting for a phone call from your rep. Will contact you if problem not solved, so far not happy with the response with your service

  • CityVicks
    Vicky (@CityVicks) reported

    @virginmedia My point was more that you’d know better than me, but whatever. No issues in my area are showing.

  • Anitaaaa_W
    🌍 Anitaaaa (@Anitaaaa_W) reported

    @Stsantek @virginmedia That is absolutely disgusting. My mum is with virgin and I’ll be moving her in a few months when her contract is up. They’re customer service is absolutely ****

  • tenaciousV56
    tenaciousV (@tenaciousV56) reported

    @TheParty1sOver @virginmedia Same here. I just left EE, but still on till 30th though. Trying to switch but other sites seem to be having tech errors?

  • Samet_UK
    Samet (@Samet_UK) reported

    @virginmedia No response for my DM No Wifi Called customer service and no result and still no any update or information about the outage. I will complain about Virgin Media.

  • daveparkstaz
    Dave parks (@daveparkstaz) reported

    Jesus lads virgin media commentary is just the worst 😩😩 #JAPvIRE

  • George66Steve
    Steve George🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@George66Steve) reported

    @CCFCGrapes @virginmedia They're a bunch of See You Next Tuesdays and I'm going to be leaving them soon. The way they rack the prices up is immoral and the supposed service they provide is non-existent.

  • MartinShrimplin
    Martin Shrimplin (@MartinShrimplin) reported

    @MichelleBeckett @SkyUK @VodafoneUK Sorry to hear about your loss. It’s never a pleasant task making those calls. If you’d left the name of the company with terrible customer service out of your post, I’d have still guessed it was Virgin Media.

  • Mayur_pdf
    Mayur Shikotra (@Mayur_pdf) reported

    Shocking bad service by @virginmedia. Engineer was meant to come to see if our property could get broadband. Apparently he “turned up” and decided we cannot have broadband. All while I’ve been waiting here for him. Checked CCTV and no sign of this engineer.