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Virgin Media Outage Report in Manchester, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Manchester come from postal codes M61 , M32 , M40 , M23 , M15 , M29 , M43 and M8 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Bolton, Manchester, Stockport, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale, and Salford.

CityProblem TypeReport Time
Bolton Internet 8 hours ago
Manchester Total Blackout 18 hours ago
Manchester Internet 1 day ago
Manchester Internet 2 days ago
Manchester Internet 3 days ago
Manchester Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • emmafc87
    Emma Caulfield (@emmafc87) reported from Middleton, England

    @virginmedia been with you less than a week and our Internet has gone down more in that time than it has done the last 4 years with our previous provider!!!! If this carries on we will need to cancel 🤬

  • austingreenxxx
    Austin 💚 (@austingreenxxx) reported from Manchester, England

    @virginmedia your internet is down… AGAIN… some peope that things to post

  • bludav_andrew
    👽 🇺🇦 ☮️ (@bludav_andrew) reported from Manchester, England

    I can’t believe @virginmedia can’t send out an engineer to fix my internet until Wednesday! (My birthday) I will miss out on the season finale event of Fortnite and tank my mobile data until then, plus have to go in the office to work! 🙃😢

  • twiddlemeister
    Dave/Давид 🇺🇦 (@twiddlemeister) reported from Cheadle Hulme, England

    @virginmedia FYI, there’s an SK8 outage since approximately 4pm and you’re not reporting it on your outage checker. Multiple reports around here. Please get someone on it.

  • emmafc87
    Emma Caulfield (@emmafc87) reported from Middleton, England

    @virginmedia It never ever says there is an issue tho when there clearky is!! So thats useless

  • TomW83mcfc
    TOM WILDE (@TomW83mcfc) reported from Manchester, England

    @virginmedia Did all that check my service out

  • els_photographs
    Emma L Strawbridge 📷🍓🎮🏳️‍🌈 (@els_photographs) reported from Bury, England

    @virginmedia the connection issues better be sorted by tomorrow morning, some of us need to work

  • PIL0TPEDR0
    Pete Best (Pil0t Pedr0) (@PIL0TPEDR0) reported from Bolton, England

    @virginmedia Still having problems there is a fault in the area, supposed to be fixed by 16:25 today, over 24 hours without Internet is a joke

  • Oldham13
    Oldham13 (@Oldham13) reported from Ashton-under-Lyne, England

    @virginmedia 1. Bad Report ir 2 Oops, the page as timed out

  • GeoffEvansTutor
    Geoffrey Evans (@GeoffEvansTutor) reported from Bury, England

    Broadband DOWN two days last week then on for a day then OFF Today @virginmedia working from home on Monday in BL9- not good enough for what we pay!!!! #nothappy

  • twiddlemeister
    Dave/Давид 🇺🇦 (@twiddlemeister) reported from Cheadle Hulme, England

    @virginmedia All status checkers say no outage reported, which is rubbish because I know of at least 4 people who have reported issues in this area.

  • MichaelAdamsUk
    Michael Adams (@MichaelAdamsUk) reported from Manchester, England

    @putasinghonit @virginmedia Reminds me of when Vodafone sold my mum an iPhone for me on the promise it had good coverage in our area and upon discovering the signal was appalling the guy on the other side of the phone said “well you won’t live in that house forever”. No I’m just going to move for 4G!

  • howierice
    Howard Rice (@howierice) reported from Sale, England

    @O2 @virginmedia @Curlykidlife Hi Virgin Media. Have just moved my sim over to O2 and as an existing VM customer applied for my free Volt upgrade. O2 have doubled my mobile data and you have upgraded my broadband. However you have now almost doubled my monthly payment. VM customer service cannot help ?!

  • harness68
    harness68 (@harness68) reported from Oldham, England

    @virginmedia once again your connection speed is shockingly slow. Not sure why I pay for m600 lucky to get 50mb. To make things worse your chat never respondes and the phone is a joke. 25 years of taking my money and the service is getting worse. Think I will move to #BT

  • AimiMcNeill
    Aimi McNeill (@AimiMcNeill) reported from Wilmslow, England

    Hi @virginmedia we are urgently awaiting a new cable to fix our WiFi and there's still no sign of it. I can't get thru to anyone on the phone current wait time is 3 hrs and last time you cut me off. Please can you advise?

  • twiddlemeister
    Dave/Давид 🇺🇦 (@twiddlemeister) reported from Cheadle Hulme, England

    @virginmedia Yes it’s an outage and not an issue with our modem, or else others wouldn’t be affected. I’m on your business line, and whilst I appreciate that might not be something you can look at directly, it’s clearly an issue that needs resolving for everybody.

  • carlbarrett
    Carl 🙃 (@carlbarrett) reported from Ashton-under-Lyne, England

    @virginmedia a landscaper just went through my virgin cable in the garden, how can I arrange this be fixed? the customer helpline isn’t very helpful.

  • laurenpoche
    Lauren🥃🎓📖 (@laurenpoche) reported from Rochdale, England

    @virginmedia no TV or internet all day. Even my phone internet been playing up, hardly had that as I'm on 02, which you are partnered with. 10am tomorrow it says to be fixed now, no other updates on the issue or help. Very poor.

  • CurryInTurry
    DJ Nerja 🇺🇦 (@CurryInTurry) reported from Stockport, England

    @AndyOxon @O2 @virginmedia I've been waiting five months. Complaint gone external now!

  • PIL0TPEDR0
    Pete Best (Pil0t Pedr0) (@PIL0TPEDR0) reported from Bolton, England

    @virginmedia Yet again an intermittent service in Area 20 BL1 2 this has now gone beyond a joke, paying for a service and not getting it

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • si_av_82
    Simon (@si_av_82) reported

    @virginmedia your internet provision is shocking - it’s gone down in my area for the 10th time this week. That’s beyond a joke.

  • DavidPeters__
    David Peters (@DavidPeters__) reported

    @virginmedia is there a problem right now I can’t load my channels?

  • groomy1975
    Sarah Groom (@groomy1975) reported

    @virginmedia can you explain why I have had an engineer booked for a week for this morning between 8am and 12pm, because of appalling broadband service and no one has turned up. No call or message. I work all week and have things to do.

  • george_hardman
    George Hardman (@george_hardman) reported

    @virginmedia your wifi service is offensive and i hope you all have a terrible day

  • meg_evvv
    Megann (@meg_evvv) reported

    @Netflixhelps Netflix is down on my virgin media tv 😭😭😭

  • matthewy2
    Matthew Hopkins (@matthewy2) reported

    Internet constantly dropping and won’t be fixed till Monday 😩. Wtf are you meant to do in lockdown 🤯. Come on @virginmedia, get it sorted!

  • PeiffAnais
    Anaïs Peiffer (@PeiffAnais) reported

    @virginmedia We have no problems it’s just multiple households report weekly problems on our street. Because we are barely ever experiencing this we are wondering how they can contact you efficiently to have their equipment checked !

  • ChazzyMillsxx
    CharlieMills♥ (@ChazzyMillsxx) reported

    @virginmedia I have tried to buy a new iPhone 12 with you 3 times this week!! Each time it is out for delivery and then recalled woth some rubbish excuse as to why I can’t have it. Have given up trying to buy a phone from you and will go somewhere else as your customer support was no help

  • meejahoar
    Lizzie_Bee🕷🏳️‍🌈🇪🇺🇬🇧🦄⚫️ (@meejahoar) reported

    @virginmedia Nothing stopping your customer service team from ringing me back when they cut me off after 1.5 hours of holding for two different teams, is there?

  • k333vrl
    Reid Oscar (@k333vrl) reported

    @virginmedia two hours on hold for you to disconnect the call ,, tell you what you don't I won't pay my bill 350mbs I pay for yet I receive 20mbs , and poor customer service