Virgin Media Outage Report in Manchester, England
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The latest reports from users having issues in Manchester come from postal codes M61, M15, M1, M35, M12, M27, M34 and M4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Stockport, Bolton, Rochdale, Stalybridge, Altrincham, Wilmslow, Littleborough, Salford, Dukinfield, Hyde, Irlam and Sale.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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Nixon
(@Ryan_Nixon11) reported
from
Manchester, England
@virginmedia I have been waiting on an email to come through from you to confirm a payment but have yet to receive it can you help
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Zak
(@ZakFarren) reported
from
Bolton, England
@virginmedia as of about 2 days ago the latency on our internet has been awful (150ms in most online games) plus it seems the speed it's self has dropped significantly too, about half of what it used to be on all devices. Have restarted and factory reset and still broken
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Nick Roper
(@IamNickRoper) reported
from
Stockport, England
@virginmedia hey guys. My loyalty discount was due for renewal and was told to ring in when due now I’m being told different. Wtf?! Then to be told you don’t have a complaints team either. That’s some wedge of bullshit and appalling customer service! Come on now
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Wes Booth
(@WesBooth) reported
from
Cheadle Hulme, England
@virginmedia We're not prepared to spend hours on webchat we've wasted enough time this week on the phone and webchat and the tv service is still not working! Awful customer service and we are paying £££££ for a service we can't get!!!
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Akin Akíntáyọ̀ 🏳️🌈 #European
(@forakin) reported
from
Manchester, England
@virginmedia The estimated resolution time according to the Service Status page is 21:05 today. Meanwhile, I have to run a support and test network on mobile phone tethering.
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Janine Brennan
(@JanineB66963873) reported
from
Salford, England
@virginmedia down again, line fault since Nov. Internet cuts off between 12/1am every night! Was told it was line check, this morning told I need all new equipment, £151 bills aren't acceptable for this service. I don't want new equipment months on, I'm cancelling.
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia trouble with internet every other day now for weeks.. unable to work from home boss not happy PLEASE HELP
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Nick Roper
(@IamNickRoper) reported
from
Stockport, England
@virginmedia can you get someone to contact me about Complaint reference: C-2503211445.
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DC
(@Coultas) reported
from
Manchester, England
@virginmedia I complained about my data signal on my phone dropping out every couple of minutes over a week ago, it’s still no better and I’ve received no update. Please can you help me with this?
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GeordieManc
(@geordiemanc70) reported
from
Urmston, England
@virginmedia Get your "resolution team" to actually read their emails and try resolving something?
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Akin Akíntáyọ̀ 🏳️🌈 #European
(@forakin) reported
from
Manchester, England
I've had an unstable to non-working @virginmedia broadband connection in Manchester for about 18 hours. Whilst they are aware of the issue and trying to resolve it, it is untenable that in the era of working from home, a major infrastructure requirement will be down for 24 hours.
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Wes Booth
(@WesBooth) reported
from
Cheadle Hulme, England
@jazzyjen1986 @virginmedia BT went down Jenna but watching via something else
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Wes Booth
(@WesBooth) reported
from
Cheadle Hulme, England
@virginmedia Ok thank you and in the meantime I'll have to look elsewhere so I am able to watch BT Sport today because Virgin Media can't provide the service I'd like
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia hi are there any problems in M11 area I’ve had no internet for a couple of days now and am unable to work from home, Thanks
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Zak
(@ZakFarren) reported
from
Bolton, England
@virginmedia I don't have any direct wired connection but my TP link powerline connection seems to be working better now with speeds and gameplay. However, I imagine once high load resumes in the evening it will be terrible again. Feels like we're being heavily throttled during the evening
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Akin Akíntáyọ̀ 🏳️🌈 #European
(@forakin) reported
from
Manchester, England
@virginmedia It appears my broadband and television service have been restored, I hope it remains stable from now on.
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GeordieManc
(@geordiemanc70) reported
from
Urmston, England
@virginmedia Diabolical customer service.
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Kate McLean
(@katiem8y) reported
from
Poynton, England
@virginmedia help needed with constant dropping out of internet. Very frustrating
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David Mcleish
(@DavidMcleish11) reported
from
Wilmslow, England
@virginmedia I want to speak to someone about what the charges are. I’ve used your live chat but no one can tell me. Seems poor when I would stay with you but you don’t supply my new flat
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geoff george
(@ggfeb62) reported
from
Oldham, England
@BalvinderTV @virginmedia Wait for the price hike ..... Coming soon. I hope you get them to reduce your payment for no service ☹😖😤 Good luck👍🏾
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🔴LIVE NOW🔴Rossjay1 | TEAM XO
(@Rossjayy1) reported
Sooooo my internets just gone down 😭 I wasn’t finished streaming fu @virginmedia. I am so sorry everyone I still had a few hours left in me for the rave tonight and I’m absolutely gutted I was forced to end. Had to raid out through the desktop app on my phone and everything 😢
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Caledonia Vehicles
(@CaledoniaCars) reported
@virginmedia 2 weeks plus and another 3 phonecalls...despite an admission of a mistake...still no resolution...ofcom complaint due
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Adam Rush
(@artech99) reported
@virginmedia I was able to raise a complaint with less characters, even though the original message was within your limit. I suspect a software issue. Hopefully I’ll be able to send full details shortly
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Shannon O'Nial (sign name: rainbow 🌈)
(@ShannonAnNead) reported
@virginmedia @virginmedia i’m still having problems-please could we have another web chat.
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Tracy Symons
(@tjsymons) reported
@virginmedia has to be the worse company I’ve ever dealt with. They keep taking more money out of my account despite telling me won’t. Shocking customer service. I never complain but have really had enough. Glad I’m leaving soon!
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Feral Atticus
(@FeralAtticus1) reported
@virginmedia my Internet has gone down. My bill is due in a couple of days for a lot of money. This isn't a good look. Am tempted to cancel.
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Leeah Cook
(@shesarainbow82) reported
@virginmedia every month without fail ,virgin media goes out of service for at least 2-3 days in our area, we pay for radio silence and no Wifi signal , CANNOT WAIT to change providers ..🥰
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Callum
(@Callum_TH) reported
@virginmedia you have a duty of care to your customer
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Neil Baker
(@neilb1973) reported
9-14 Sep: Placed roughly 25 calls to @virginmedia speaking with their customer service, pre installation, construction, and retention teams.
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FishingForBoots
(@fishing4boots) reported
Yo @virginmedia I'm presuming you're just having a bit of an inhouse laugh, and not actually cutting peoples broadband off at midnight on consecutive nights? Because I'm sick of your "you pay, we'll offer service when we want" bullshit