Virgin Media Outage Report in Manchester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Manchester come from postal codes M61, M15, M1, M3, M4, M32, M2 and M20.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Sale, Rochdale, Oldham, Bury, Stockport, Cheadle, Wilmslow, Ashton-under-Lyne and Salford.
City | Problem Type | Report Time |
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Internet | ||
Wi-fi | ||
Internet | ||
Wi-fi | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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Louise V (@itsonlyme72) reported from Salford, England
@donzy77 @virginmedia You would think as loyal customers we would get better deals. Please let me know if you find a better service elsewhere.
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Karen Marshall (@marshymoodle) reported from Rochdale, England
Loyalty gets you nowhere these days! Spoke to #virginmedia trying to get my massive bill down get offered £4 a month, thanks 👍 only given them my money for the last 15 years 😡
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Karen Marshall (@marshymoodle) reported from Rochdale, England
Loyalty gets you nowhere these days! Spoke to @virginmedia trying to get my massive bill down get offered £4 a month, thanks 👍 only given them my money for the last 15 years 😡
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Paul Hulse (@paulhulse83) reported from Sale, England
Evening @virginmedia over the past month I have been reporting issues with your service as you will see through tweets! However, today I learn that you’ve issued my bill and also charging me for last month - when it HAS been paid! I have the confirmation of payment with me!
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lynn sweeney (@SweeneySweeney1) reported from Manchester, England
@virginmedia I have a complaint on going for damage to the inside of my property caused by the installation.I have spoken to various people and had managers at my house to look at the installation which was done incorrectly . I am waiting for a call back from a manager still
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toewad1 (@toewad1) reported from Salford, England
@virginmedia Will you ever sort your hub 3 from lag, lag, lag, 10 million customers, you prob paid a quid each for this pile of crap hub 3 from China, taking advantage of the sweat shops paying the workers nothing, that is why this router is shite, shite shite!
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toewad1 (@toewad1) reported from Salford, England
@Simatron3000 @virginmedia That looks like a bit of noise, on the line, try your guest network it has worked for my Xbox.
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Tim Hartley (@Hartley86) reported from Leigh, England
@virginmedia absolute terrible customer service on the phone over an hour and got nowhere !! Fuming 😤
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lynn sweeney (@SweeneySweeney1) reported from Urmston, England
@virginmedia I have been left with 4 holes in 2 rooms in my house, all made by an incompetent member of your team. I want my complaint resolving asap and compensation for the aesthetic damage to my property, and the time I have wasted trying to get this whole debacle resolved 2/2
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Louise Woodman (@louise_woodman) reported from Oldham, England
@virginmedia we’ve also got no catch up tv etc.. only live tv. Again since Saturday. Tried rebooting but this doesn’t help. No timescale given on the number you gave me and no texts sent to update.
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jo-ann murray (@jjplt) reported from Ashton-under-Lyne, England
@virginmedia 6 installations date , no enigneer turns no phone calls of apology or text make a complaint still waiting for a call back - in the space of 48 hours have just been given 3 new installation dates and no one can explain to me wtf virgin you are a load of 💩
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Louise Woodman (@louise_woodman) reported from Oldham, England
@virginmedia No, just that it will be on and off until the 30th. I am not asking for ‘fault free’ just some acceptance that we are paying a lot of money for a service we are not getting and paying extra for 3G. The attitude from virgin is it’s ok because you are getting it sometimes!
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CLIC SARGENT Charity Golf Day (@CancerGolf) reported from Rochdale, England
Having a right shocking time with @virginmedia customer services. 3 months being overcharged and having to call them on a monthly basis! Still not resolved 🤬 looks like @SkyUK will be getting a new customer.
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Louise Woodman (@louise_woodman) reported from Oldham, England
@virginmedia I keep calling and it plays the same message saying you knows there’s a fault and you are trying to fix it. The same message since Saturday morning. It offers texts to update but I’ve had no texts even though I’ve put my number in each time I’ve called.
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👻 OggyGhost 👻 (@OggyGhost) reported from Stockport, England
@virginmedia worst customer service ever been waiting on the phone now for 45 minutes just to speak to someone what a joke
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Conrad Betton (@ConradBetton) reported from Sale, England
@virginmedia In the last 4 weeks I can’t get any internet if more than a 5m away from hub/extender. Shows and full signal strength. Your technical support team need to send me at least 1 more extender.
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Mike McNiven (@mikemcniven) reported from Manchester, England
@virginmedia Having issues with one of my TIVO boxes (older type) checked cables and they are all okay. It keeps badly pixelating on that box only.
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adam hankinson (@HankinsonAdam) reported from Ashton-under-Lyne, England
@virginmedia shicking service been put on hold for around 30 mins on a call to discuss my price of my package shocking do u want my business
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Simon Harding (@SimonCHarding) reported from Marple, England
@virginmedia @virginmedia I don’t think you read the tweet or your AI CS bot needs better training. I’m fed up because the cost of your services have gone too high - I am looking to move to a more cost effective service.
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lynn sweeney (@SweeneySweeney1) reported from Urmston, England
@virginmedia My complaint regarding the damage to my property following the incorrect installation of cables at my property has not yet been resolved. Apparently, my complaint has been escalated to a manager but I am yet to receive a formal apology or formal acknowledgement 1/2
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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GEORGE (@gogs42) reported
@virginmedia Okay thanks but that’s the community forum. I didn’t even know about that why wasn’t an email sent to customer or an update via the app. How many customers are registered with the community? Seems wrong that not all methods of comms are used, they should be. I have a TiVo and v6
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CJ (@0kcjc) reported
@virginmedia are the servers down or is there a problem with my router?
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Michael (@Spoons382) reported
So @virginmedia can send emails demanding the return of their router when you leave but make it so hard to arrange for their people to collect said kit. To that point their person ignored my messages for 2 days until it was convenient for him to reply. Poor service start to end
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Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England
@_MMaritima @virginmedia Wired speed test would be to isolate between a wireless problem or the connection in. Router might be shielded which would kill signal. Make sure other electronics aren't too close. I can ruin my wireless if I put router on top of my TiVo box
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Edward Valentine (@3ddieValentine) reported
@virginmedia awful product. Recently switched to broadband service and I regret it significantly. The router is cheaply made and now we are unable to get (even slow) connections in parts of our house. sky previously faced no issues we just wanted faster broadband.
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Alison B (@alisonb2411) reported
@virginmedia Its very strange as our box in my bedroom allows me to watch the livingroom whereas the livingroom doesn’t let me watch the bedroom. How can I check if there any service issues in our area??
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Ian Heward (@ianh____) reported
@lufcsmithy1984 @virginmedia Same here, been down since about 5, disgraceful company
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nnp (@patelneiln) reported
@virginmedia GU15 3UW house experiencing total broadband outage , please get a call raised for investigation and fix
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Droneski (@droneski) reported
@virginmedia And another evening of no internet. Think it's about time virgin lowered my internet bill as I can never use it. Roll on end of contract as I be gone.
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Emily Walsh (@EmilyWalsh_) reported
@virginmedia They told us the hole lot ! Check the wires turn is off and on , they said there was a issue with the box and would need to get an engineer to take a look advise for appointment but was a month away and stupid I’m sure you have a record of our time wasted