Virgin Media

Virgin Media Outage Report in Manchester, England

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The latest reports from users having issues in Manchester come from postal codes M61, M15, M1, M4, M3, M32, M2 and M14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Manchester, England 05/27/2025 16:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Bury, Manchester, Oldham, Bolton, Stockport, Sale, Salford, Wilmslow, Rochdale, Altrincham and Leigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomOldham Wi-fi
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

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Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • SweeneySweeney1 lynn sweeney (@SweeneySweeney1) reported from Urmston, England

    @virginmedia My complaint regarding the damage to my property following the incorrect installation of cables at my property has not yet been resolved. Apparently, my complaint has been escalated to a manager but I am yet to receive a formal apology or formal acknowledgement 1/2

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @Simatron3000 @virginmedia That looks like a bit of noise, on the line, try your guest network it has worked for my Xbox.

  • Hartley86 Tim Hartley (@Hartley86) reported from Leigh, England

    @virginmedia absolute terrible customer service on the phone over an hour and got nowhere !! Fuming 😤

  • itsonlyme72 Louise V (@itsonlyme72) reported from Salford, England

    @donzy77 @virginmedia You would think as loyal customers we would get better deals. Please let me know if you find a better service elsewhere.

  • OggyGhost 👻 OggyGhost 👻 (@OggyGhost) reported from Stockport, England

    @virginmedia worst customer service ever been waiting on the phone now for 45 minutes just to speak to someone what a joke

  • jjplt jo-ann murray (@jjplt) reported from Ashton-under-Lyne, England

    @virginmedia 6 installations date , no enigneer turns no phone calls of apology or text make a complaint still waiting for a call back - in the space of 48 hours have just been given 3 new installation dates and no one can explain to me wtf virgin you are a load of 💩

  • louise_woodman Louise Woodman (@louise_woodman) reported from Oldham, England

    @virginmedia No, just that it will be on and off until the 30th. I am not asking for ‘fault free’ just some acceptance that we are paying a lot of money for a service we are not getting and paying extra for 3G. The attitude from virgin is it’s ok because you are getting it sometimes!

  • louise_woodman Louise Woodman (@louise_woodman) reported from Oldham, England

    @virginmedia we’ve also got no catch up tv etc.. only live tv. Again since Saturday. Tried rebooting but this doesn’t help. No timescale given on the number you gave me and no texts sent to update.

  • ConradBetton Conrad Betton (@ConradBetton) reported from Sale, England

    @virginmedia In the last 4 weeks I can’t get any internet if more than a 5m away from hub/extender. Shows and full signal strength. Your technical support team need to send me at least 1 more extender.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Will you ever sort your hub 3 from lag, lag, lag, 10 million customers, you prob paid a quid each for this pile of crap hub 3 from China, taking advantage of the sweat shops paying the workers nothing, that is why this router is shite, shite shite!

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @Virgin @virginmedia Want to have a good game with @virginmedia then think again, shite, don't bother, it's bad enough when you know more about the router than the support, but whatever settings you put in the router it makes no difference, it is still crap!!.

  • marshymoodle Karen Marshall (@marshymoodle) reported from Rochdale, England

    Loyalty gets you nowhere these days! Spoke to #virginmedia trying to get my massive bill down get offered £4 a month, thanks 👍 only given them my money for the last 15 years 😡

  • mikemcniven Mike McNiven (@mikemcniven) reported from Manchester, England

    @virginmedia Having issues with one of my TIVO boxes (older type) checked cables and they are all okay. It keeps badly pixelating on that box only.

  • marshymoodle Karen Marshall (@marshymoodle) reported from Rochdale, England

    Loyalty gets you nowhere these days! Spoke to @virginmedia trying to get my massive bill down get offered £4 a month, thanks 👍 only given them my money for the last 15 years 😡

  • SimonCHarding Simon Harding (@SimonCHarding) reported from Marple, England

    @virginmedia @virginmedia I don’t think you read the tweet or your AI CS bot needs better training. I’m fed up because the cost of your services have gone too high - I am looking to move to a more cost effective service.

  • paulhulse83 Paul Hulse (@paulhulse83) reported from Sale, England

    Evening @virginmedia over the past month I have been reporting issues with your service as you will see through tweets! However, today I learn that you’ve issued my bill and also charging me for last month - when it HAS been paid! I have the confirmation of payment with me!

  • HankinsonAdam adam hankinson (@HankinsonAdam) reported from Ashton-under-Lyne, England

    @virginmedia shicking service been put on hold for around 30 mins on a call to discuss my price of my package shocking do u want my business

  • SweeneySweeney1 lynn sweeney (@SweeneySweeney1) reported from Manchester, England

    @virginmedia I have a complaint on going for damage to the inside of my property caused by the installation.I have spoken to various people and had managers at my house to look at the installation which was done incorrectly . I am waiting for a call back from a manager still

  • SweeneySweeney1 lynn sweeney (@SweeneySweeney1) reported from Urmston, England

    @virginmedia I have been left with 4 holes in 2 rooms in my house, all made by an incompetent member of your team. I want my complaint resolving asap and compensation for the aesthetic damage to my property, and the time I have wasted trying to get this whole debacle resolved 2/2

  • CancerGolf CLIC SARGENT Charity Golf Day (@CancerGolf) reported from Rochdale, England

    Having a right shocking time with @virginmedia customer services. 3 months being overcharged and having to call them on a monthly basis! Still not resolved 🤬 looks like @SkyUK will be getting a new customer.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RazKoller Raz Koller ☮️ (@RazKoller) reported

    @virginmedia Look, I realise you guys probably work in shifts and I'm not talking to the same person, but this is part of a long *** thread documenting the many days of outages that I experienced with you (I believe we're on day 10 this month alone) and my attempt to cancel. #virginmediadown

  • Kris_Sangani Kris Sangani #godsavetheking (@Kris_Sangani) reported

    I called your disconnection department again and was told that I would not be able to end my contract early without a penalty - even though Virgin Media is in breach of contract by not providing appropriate technical support.

  • GlenOxman Sir Ratters_plink (@GlenOxman) reported

    @virginmedia please can someone help, we can't get any sense out of your call centre.

  • Kris_Sangani Kris Sangani #godsavetheking (@Kris_Sangani) reported

    @virginmedia I'm really not satisfied by this response. You simply have not read my tweets properly and understood my grievance. You promised me a 4G O2 hotspot which I have had to arrange myself, for example. Are you not going to investigate my complaint?

  • twistedhumanoid Twisted Humanoid | XO 🔜 EGX (@twistedhumanoid) reported

    @jaaay64 @Rossjayy1 @virginmedia I think it depends where you are with them. I didn’t have any problems for 10 years with them. Good speeds and when there were any issues they were fixed quickly!

  • BlackAsia21 BlackAsia (@BlackAsia21) reported

    @virginmedia Your team have told me not everyone is trained so not everyone can help me. Can someone call me who actually knows what they’re doing please.

  • ddesa David De Sa (@ddesa) reported

    @virginmedia Still waiting for a call back from a manager as the operative could not help

  • Chban1967 Banjo (@Chban1967) reported

    @virginmedia Go ahead and listen to the last call the moving goalposts of ur no customer service knows no bounds, grace admitted it was a total mess but her boss was telling her there was nothing more that could be done ......grind you down to submission absolute shocking level of service

  • Kris_Sangani Kris Sangani #godsavetheking (@Kris_Sangani) reported

    On three occasions, I was transferred to Virgin Mobile, and on each occasion, I was told that it would not be possible, and I was transferred back to Virgin Media customer services.

  • artech99 Adam Rush (@artech99) reported

    @virginmedia I was able to raise a complaint with less characters, even though the original message was within your limit. I suspect a software issue. Hopefully I’ll be able to send full details shortly