Virgin Media outages and service status in Manchester, England
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Full Outage Map
- Virgin Media generated 4 outage signals in the last 24 hours around Manchester, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 21, 4:15 PM GMT+1.
- Internet (69%)
- Wi-fi (15%)
- Total Blackout (7%)
- E-mail (5%)
- TV (5%)
The latest reports from users having issues in Manchester come from postal codes M61 , M40 , M23 , M3 , M24 , M30 , M15 and M18 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Wilmslow, Oldham, Bolton, Rochdale, Hyde, Bury, Altrincham, Salford, Middleton, Sale, Ashton-under-Lyne, and Littleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Internet | 10 hours ago |
|
Manchester
|
Internet | 19 hours ago |
|
Manchester
|
Wi-fi | 23 hours ago |
|
Manchester
|
Internet | 23 hours ago |
|
Stockport
|
TV | 1 day ago |
|
Manchester
|
Internet | 1 day ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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Definitely not Elon Musk (@twiddlemeister) reported from Cheadle Hulme, EnglandProbably consider an unlimited tariff at some point to make up for when Virgin Media goes down.
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Billy Goater (@GoaterBilly) reported from Strines, England@virginmedia well done, after over 10 years with you, Virgin Media have sunk to the their lowest level of service and support ever. Roll on November and the end of my contract. Appalling, ignorant, clueless, almost as bad as BT.
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Richard Ashton 💙🇺🇦 (@Rik_Ashton) reported from Ashton-under-Lyne, England@SkyUK My Sky package is slowly edging up. Some new customer deals from a couple of years ago have worsened discounts but... I'm still around £30 a month better off than when I was with Virgin Media. Never going back.
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Reece Jordan Doonan, RN (@Lerounxi) reported from Salford, England@virginmedia can you confirm if there’s active engineer trying to rectify the service outage Manchester (M30). Widespread issues reported according to your service outage on website ?
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Mark Armstrong (@mark001282) reported from Manchester, England@virginmedia I spoke to your customer service team on 2nd January who advised all issues had been resolved and my sim card was being sent out by royal mail delivery. Even with any postal delays out of your control it seems odd that it hasn't arrived.
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Liam 🐀 (@Scarlet0Pimp) reported from Stockport, England@virginmedia hello, can you please fix the broadband in the sk11 8aa area once and for all. It was down yesterday afternoon, just gone down today and down last week. Clearly there is some Faulty hardware that needs replacing. How can people work from home with broadband like this
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officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England@virginmedia If you want I can send pictures and ALL THE emails .I don't have the time to keep discussing the same situation with yet another virgin media support staff . My time is precious.
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🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁) (@JohnnyDude1983) reported from Bury, England@virginmedia Hi. Is there a difference between cat 5E & cat6 & cat7 ethernet performance wise on your network 🤔. I'm using cat 6 ethernet from my hub 3.0 to your provided powerline booster . Then from powerline booster to my V6 box. I'm using cat7 ethernet from hub 3.0 to V6 🤔
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Scott Moseley (@roslers_vest) reported from Rochdale, England@virginmedia Submitting a complaint will probably result in an apology at best. Given I pay £1k per annum for an unreliable service it’s time to look for an alternative provider who can offer a more satisfactory customer experience
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Paul Regent (@PaulRegent1) reported from Bolton, England@virginmedia no internet available in Bolton - must be an outage as, although coverage is very poor, it isn’t usually this poor!!
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Liz Tuite (@tuite_liz) reported from Atherton, England@virginmedia See thread above, nothing changes except the time of the estimated fix. It must be very localised as not everyone in my area is affected. So if it is damaged cables, I haven’t seen anyone out repairing them over the weekend, it’s a joke
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England@virginmedia I’ve just connected a new router for faster speeds and it isn’t working. I’ve called up and your customer services person who told me contradictory information, put me on hold and then hung up on me.
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Paul Terry (@SurrealPaulT) reported from Manchester, England@virginmedia hi Virgin. We had an outage of broadband and TV services beginning 23rd Sept which lasted for 4 days. At the time we were told we would be compensated for this loss. As it hasn't come off our latest bill, how do we claim?
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Mike Chilton (@thechilledpanda) reported from Bramhall, England@virginmedia Unbelievable, you've sent me a dongle to connect a landline too the broadband on the 6th , so the phone line isnt going to work, though not much help on 150 as they abruptly cut you off. Website is also down.
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Mark Armstrong (@mark001282) reported from Manchester, England@virginmedia Don't give me your copy and pasted waffle. You have done nothing to help. You have been an absolute thorn in my side! "I'm so sorry you feel this way" is such an outdated and terrible response from a marketing point of view btw.
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Gemma ≅ (@SimpaticoGem) reported from Walkden, EnglandTell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England@virginmedia In the orders and appointments section it says there are none. The text I have received confirming the appointment and threatening me with a £25 fine is different to the one offered to me by your customer services.
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia You’re not understanding. I do contact when the issue is happening, your advisor then fixes it, but it then happens again within 24 hours. I need a ‘once and for all’ fix. Not this whack a mole approach you’ve had so far.
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Scott Moseley (@roslers_vest) reported from Rochdale, England@virginmedia well the woeful service in Heywood continues after “fixing” the fault this morning which resulted in me being unable to work from home the network has dropped again this evening absolutely shocking service
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Hannah Tompkins (@he_tompkins) reported from Manchester, England@virginmedia my broadband was “delivered” today by Yodel but the package is no where to be seen and wasn’t attempted (I’ve been in all day waiting). I can’t get any help from them, please help!! 😭
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul R Jackson (@PaulJack662016) reported@APTSArchive @virginmedia Awful to hear - these big companies are terrible at customer relations. Hope the move goes better then dealing with Virgin Media.
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Craig Sutton (@CraigSu66242369) reported@virginmedia @alexand979677 Customers shouldn't have to compromise. We have all paid for a service which we are currently not getting. It's a disgrace really considering the cost. Maybe time for a change.
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Dr Sonali Misra (@MisraSonali) reported@virginmedia can you help as O2 account isn’t answering?
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Steve Redfearn 🦉 (@SteveRedfearn2) reported@JFab208 @virginmedia Really poor. US Open tennis starts next week. I hope it's sorted before then.
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Robin Carder (@robincarder) reportedIs this a known issue? Same here for us @virginmedia
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Tracy Clarkin (@tracyhunter66) reported@virginmedia I have had no internet or phone service since 10pm on Wednesday , it's now Friday and still no service
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Niecie (@devorahfurman) reported@virginmedia @JohnMac22756388 We can read what the text says but why are people getting it who haven’t reported a problem and please don’t talk about DM s we need to send because nobody at virgin can ever help when we do !!!!
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Daniel Murphy (@dansmurph) reported@DartingMelon @alexand979677 @virginmedia Easiest thing to do is phon them up and ask for a loss of service credit, they literally have to give you the money back. No need to wait for the ombudsman etc. you only really need that when your at the deadlock stage
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Habbott :-) 🇺🇦 (@BeakyTweeter) reported@virginmedia Help!! Our neighbours are Virgin installed but they said cables were needed as no-one on the street had it. Our Virgin connection at the gate has now been cut off!!!!!
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Rob Heneghan (@robheneghan) reported@virginmedia when do you plan on fixing the red button sky spots + issue??? I can’t pick what games I watch on line. I don’t want to watch tv on my phone and I don’t want to DM you. Me and many others simply want to know when you plan on fixing the issue