Virgin Media Outage Report in Manchester, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Manchester come from postal codes M61, M3, M24, M15, M9, M25, M1 and M43.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Bolton, Oldham, Ashton-under-Lyne, Cheadle, Salford, Hyde, Sale, Bury, Rochdale, Stalybridge, Altrincham, Wilmslow and Littleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Stockport |
Internet | |
| Manchester |
Internet | |
| Bolton |
Internet | |
| Oldham |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
-
Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@virginmedia Now showing estimated "fix" time of 16:00. 21 hours without "service". This. Is. Not. Funny.
-
Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
@virginmedia I've wasted over 3 hours trying to cancel this service today and dealt with incompetent staff I have no patience left I have just spent another 25 minutes trying to get through for the line to go dead .....
-
Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@virginmedia That doesn't tell me anything. Just that the engineers ".. are working hard to fix it....." The service has been down since 7 last night. And no idea when it will be fixed. With zero redress after 4 incidents in a little over a week. Poor.
-
Carl Roach
(@carlroach) reported
from
Middleton, England
@virginmedia I am fully aware of this webpage, if you follow through any of the options to get information or FAQs, but no way to actually connect with VM directly. I recently used the complaint option but just got a vague response that didn't help me with my concerns.
-
Doug Hall
(@DougHall18) reported
from
Bolton, England
@virginmedia The worst possible service from your disgraceful company TV and broadband down 5 times over Christmas. No explanation, no apologies. Sod the fact that I can't wfh or watch prime time TV. Had enough, I'm leaving.
-
Carl Roach
(@carlroach) reported
from
Middleton, England
@virginmedia Hopefully. I realise that these things can be complicated and stuff does go wrong. It is the fact that there is no effective way of communicating with you as a customer that upsets me r most. It makes me feel that I am really of no value to you.
-
Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@virginmedia ANOTHER outage in BL4 9LR area? Are you kidding me? That's the fourth in just over a week. And the second today!
-
Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Manchester, England
@virginmedia You did. At about 6pm. Now it's down again. That's five times in a little over a week. Beyond irritation now. Are you - company - going for some record? Or just reminding me to take my blood pressure meds?
-
Moore AccountancySid
(@SidMooreManc) reported
from
Sale, England
@virginmedia My app says we are. However I can not click through to how we get service updates
-
Pete Best (Pil0t Pedr0)💙
(@PIL0TPEDR0) reported
from
Bolton, England
@virginmedia How long before the Internet problem is sorted out in the BL1 area going to take?
-
Carl Roach
(@carlroach) reported
from
Middleton, England
@virginmedia The problem is not my broadband or home service, it is the mobile signal where I work. I can not use the VM app as this requires data to validate the SIM, how else can I contact customer services directly?
-
Butterscotch But Christmas ❄ 🏳️⚧️
(@ButterscotchDe6) reported
from
Salford, England
@virginmedia stop artificially dropping my bandwidth youre *************** at this point 1 Mbps up and 20 down is not ok
-
rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia I've woken up to no Internet service at all, again
-
Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@johntweedie @frednfrank @virginmedia It may be 30 years old. Strangely, with BT (Cable), Sky (wired), never had issues.
-
Si 🦊 🐝🐝 🇮🇪 🏳️🌈🇬🇧🇪🇺
(@LordFoxx75) reported
from
Manchester, England
@virginmedia Broadband and TV down….I need to work at home….sort it out
-
Butterscotch But Christmas ❄ 🏳️⚧️
(@ButterscotchDe6) reported
from
Salford, England
@virginmedia It's been gradually going down each month for the last year. To clarify all the devices I've used for tests are wireless however that does not excuse week long drops in the Kb ranges
-
Pete Best (Pil0t Pedr0)💙
(@PIL0TPEDR0) reported
from
Bolton, England
@virginmedia BL1 2NJ Still having problems with disconnecting and connecting, been like this for 4 hours. I have reset my router numerous times
-
AdoptiveCuban
(@MaksymMarcial) reported
from
Oldham, England
@stewart_me @virginmedia I wouldn't bother if I were you. I got through after 90 mins to be told there systems were down till approx 5pm and to ring back then. Hope this helps.
-
Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@johntweedie @frednfrank I've switched the router to Modem to get the signal to the 2nd floor loft. Allied to the self installed mesh network, that works well. The signal isn't now the issue. Being without services from @virginmedia 3 times in just over a week, is.
-
Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@virginmedia If does now. 12:00. That's 17 hours without service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Mr Miran Pankhania
(@SteelCity_ENT) reported
@virginmedia Have tried it. No issues. Engineer coming tomorrow. For some reason VM has changed my billing to a rate twice as high as I’ve signed up to when I switched. I’m a new customer and I’m already wanting to go back!
-
claire
(@claire86488704) reported
@virginmedia I now don’t have tv or internet for my children to watch or stream tv. I also work from home so as you can imagine it’s not ideal 👍 top quality customer service 🙄
-
Louise Hainey
(@louise_hainey) reported
@virginmedia Real I’m sorry I’m a customer who has changed all settings on my phone and reviewed them I have now taken 40 minutes out of my working day hoping that this may be the time that this account actually gets sorted and once again it’s not sorted possibly it may be something to think
-
Jenna
(@jenna_070) reported
@virginmedia Yesterday and last night, I need these service reconnected ASAP! Please help me??
-
Baroque Bird
(@baroquebird) reported
@virginmedia myself and several others in my block have had our wifi cut in and out all morning. We've tried calling etc but we really need this to be looked at asap please - it's not an isolated issue, and we rely on it for work/school! Grateful for any help you can give us.
-
Coombes
(@StaceyCoombes) reported
@virginmedia Again… showing your shocking standards of customer service. Won’t deal with my complaint and would rather me take it higher. AND I have now just received an email stating with complaint is RESOLVED when it is NOT!!! No manager call as promised. Disgusting. @virginmedia
-
Nathaniel
(@CancerNats) reported
@virginmedia Put me on the phone to an actual human so we can look to end our contract. Never had higher than 10mb when paying for 200mb fibre. Awful service and even worse customer service.
-
Burko
(@BurkosBox) reported
@virginmedia Just to let you know I've done this and had a response and engineer booked for Monday. If only calling Customer Service worked the same way - The disconnect between the two systems is jarring.
-
Mr Miran Pankhania
(@SteelCity_ENT) reported
Dear @Plusnet. I was drawn by the bright lights and fast speeds of @virginmedia but I’ve barely started as a customer with them and I already have non-functioning TV and Broadband, and have twice received incorrect billing invoices from them!
-
G
(@graemeb8787) reported
@virginmedia your online chat people are not helpful I am trying to cancel a move order they tell me to phone your call centre and you are closed due to covid and I cannot get through absolute joke please can someone help me #shambles