Virgin Media

Virgin Media Outage in Manchester, England

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

 Problems detected at Virgin Media

Virgin Media problems in the last 24 hours in Manchester, England

Virgin Media Outage Chart in Manchester, England 05/12/2021 04:40

May 12: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 65.86% Internet
  • Wi-fi 13.00% Wi-fi
  • Total Blackout 6.94% Total Blackout
  • E-mail 5.49% E-mail
  • TV 5.23% TV
  • Phone 3.48% Phone

Virgin Media Outage Map Near Manchester, England

The most recent outage reports and issues originated from Oldham, Cheadle, Manchester, Ashton-under-Lyne, Stockport, Bury, Bolton, Sale, Urmston, Tyldesley, Rochdale, Didsbury, Leigh, Wilmslow and Salford.

United KingdomOldham Total Blackout
United KingdomOldham Internet
United KingdomOldham Internet
United KingdomOldham TV
United KingdomOldham Internet
United KingdomCheadle Phone

Virgin Media in Manchester, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:
  • Gkieran3 Kieran (@Gkieran3) reported from Ashton-under-Lyne, England

    @virginmedia my internet is consistently going down on tuesday evenings. What is going on?

  • wrightm716 Mark wright (@wrightm716) reported from Urmston, England

    Virgin media are so shite,cancelled an appointment because they said the problem was fixed but it wasn't,now have to wait until Monday fckin *****.

  • Barber1Paul Paul Barber (@Barber1Paul) reported from Stockport, England

    Nice to see @virginmedia have just won keeping their customers waiting longest on phone- **** customer service do not use them

  • Barber1Paul Paul Barber (@Barber1Paul) reported from Stockport, England

    @virginmedia Thank you @virginmedia for completely ignoring issues and directing me from helpline to Twitter to virgin community to then say need to ring the helpline- notice that you have also won the award of keeping customers longest on phone- will not be renewing my contract waste time

  • geordiemanc70 GeordieManc (@geordiemanc70) reported from Urmston, England

    You couldn't make it up. The day after we get a settlement from @virginmedia from our claim with the CISAS dispute service, they've just sent another customer satisfaction survey....

  • porlmurf Murph (@porlmurf) reported from Tyldesley, England

    @big_kev_83 @virginmedia @MENnewsdesk Yeah, bonus points if they point at whatever the problem is (pothole, loose paving etc)

  • Barber1Paul Paul Barber (@Barber1Paul) reported from Stockport, England

    @virginmedia We are due to have a new cable fitted outside as we have had months of issues which I have contacted virgin about regularly leading to an engineers visit. The engineers suggested updating our boxes and getting some pods to assist with signal- just ring up. Which I did no good

  • Barber1Paul Paul Barber (@Barber1Paul) reported from Stockport, England

    @virginmedia really upset regards service as a long-standing account holder,had problems for months found out old ntl cable problem connection outside- need to update TiVo boxes and need pods as mentioned by engineers- ring up no help !!!!

  • OldhamSte OldhamSte RL (@OldhamSte) reported from Oldham, England

    @virginmedia @AzzopardiEmma Your always sorry, your service, promises and what you State top service is shocking - you should be shut down! I'm angry

  • OldhamSte OldhamSte RL (@OldhamSte) reported from Oldham, England

    @virginmedia Rang said senior tech will ring me back within 48hrs - this ain't getting resolved here is it! I'll speak to my Ombudsman as you've failed me from beginning with false info, billing service and connection speeds

  • katiem8y Kate McLean (@katiem8y) reported from Poynton, England

    @virginmedia we have invested in a new router as we’re having endless issues with yours but now we’ve got pixelated channels on the tv. Any ideas how we can sort? Thanks

  • Jennnnnn_x jennnnnn 🌎 (@Jennnnnn_x) reported from Urmston, England

    @geog_trainee @virginmedia Im on phonecall 4. They claimed my complaint would get my nowhere and i may as well give up.

  • Conuggy Christine C (@Conuggy) reported from Manchester, England

    @virginhelp @virginmedia absolutely ridiculous 3 weeks no service waited an hour to get through because I’m at work cannot arrange an engineer .. NO TEST REQUIRED IT IS NOT ABSOLUTELY NOT WORKING I HAVE HAD NO BROADBAND FOR NEARLY 3!weeks!!!! Disgusting

  • Jennnnnn_x jennnnnn 🌎 (@Jennnnnn_x) reported from Urmston, England

    @virginmedia Ive spent over 2 hours trying to make a complaint to be told that i can make a complaint but you wont do anything about it.

  • Jennnnnn_x jennnnnn 🌎 (@Jennnnnn_x) reported from Urmston, England

    How do @virginmedia get away with charging an early cancellation fee because we are moving house (less than one mile away) when its impossible for them to provide a service... £240!!!!!!

  • Conuggy Christine C (@Conuggy) reported from Manchester, England

    @virginmedia @virginhelp my broadband was down for several days went online (at work) and arranged an engineer visit.. it’s back on how to cancel CANNOT connect via login doesn’t recognise me or my memorable question please advise how to cancel 👍

  • forakin Akin Akíntáyọ̀ 🏳️‍🌈 #European (@forakin) reported from Manchester, England

    @virginmedia The issue is this has been a daily problem, your customer wants this fixed, it's like taking your car to the mechanic everyday to fix whatever is wrong with it, it begs the question, what is the problem in Manchester that the engineer has had to return daily to fix, since Sunday?

  • forakin Akin Akíntáyọ̀ 🏳️‍🌈 #European (@forakin) reported from Manchester, England

    This situation with the unstable and unreliable @virginmedia broadband service is unacceptable and untenable, my work and business depends on this service and I am unaware of any 'Act of God' scenario that has informed this situation, at least you have not bothered to contact me.

  • forakin Akin Akíntáyọ̀ 🏳️‍🌈 #European (@forakin) reported from Manchester, England

    Dear @virginmedia, I've since Sunday registered at least 10 events of the loss of my broadband service, only Wednesday was problem free because I was not at home. Your portal provides an ETA to resolution only for the service to fail again. What is the problem in Manchester?

  • Coultas DC (@Coultas) reported from Manchester, England

    @virginmedia I complained about my data signal on my phone dropping out every couple of minutes over a week ago, it’s still no better and I’ve received no update. Please can you help me with this?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:
  • Donworrybrudda #dun (@Donworrybrudda) reported

    @iamagardner @virginmedia Did they say when it will be back up as I’m in e10 and it’s not working?

  • barton6435 Craig Barton (@barton6435) reported

    @virginmedia No I have an old complaint still pending the refund, I have a new complaint which is 8 weeks old.

  • iamagardner Andrew Gardner (@iamagardner) reported

    Hi @virginmedia we had another day of intermittent connection yesterday, although apparently there were network improvement works happening in my area (E11). Our internet was working well last night, but this morning we're having the same problems yet again.

  • Colin_Mad Colin Maddock (@Colin_Mad) reported

    @virginmedia Yes they probably should have done that. But they didn’t. I don’t want to wasted time doing that again. So I’ll speak to the person who comes today. Unless there is anything you can do to help, please?

  • DerrenM_cap_hpi Derren Martin (@DerrenM_cap_hpi) reported

    @virginmedia I pay over £120 a month for a service that for the last month at least is not fit for purpose. And no one has responded to complaints made last month. I’d say that’s me being ignored. DO NOT USE VIRGIN MEDIA.

  • jordhwrh Jordan (@jordhwrh) reported

    @virginmedia (2) over and they said they need to send something to my mums address but she has never received anything so Iv been paying for broadband which I am not using

  • TheRealRagtag Stephen Murtagh (@TheRealRagtag) reported

    @virginmedia Yes, done then all check whilst off line a couple of times. Says there may be a problem, and then after another couple of off/on sequences, it will work for a couple of days. I'll see if I can just orders replacement hub without jumping through too many hoops. Thanks.

  • bobskifresh rob amans (@bobskifresh) reported

    @virginmedia 3rd day this week with broadband issues in Hove. Engineer booked to come out this morning but cancelled to ‘investigate a network error in our area’. website says services are working fine. What’s going on?!

  • CreeAnt Ms Cree Ant 💙 (@CreeAnt) reported

    @virginmedia Thanks. Got through today via your text chat. My complaint has been resolved.

  • TinkerpussBCcat Tinkerpuss I will NOT be silenced! (@TinkerpussBCcat) reported

    @virginmedia Internet down again. Will you be refunding me my internet monthly fee plus the lesson I had booked this morning?