Virgin Media

Virgin Media Outage Report in Manchester, England

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The latest reports from users having issues in Manchester come from postal codes M61, M24, M20, M32, M15, M8, M4 and M1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Manchester, England 11/26/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Bolton, Oldham, Rochdale, Hyde, Sale, Salford, Wilmslow, Stalybridge, Cheadle and Middleton.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomStockport TV
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • SarahBeePhotos Sarah Bee Photography (@SarahBeePhotos) reported from Ashton-under-Lyne, England

    @virginmedia Terrible as always, you cannot deliver in this area, you’ve promised for a few years now but nothing changes, I’ve had to put us on unlimited data on the phones as the WiFi is not fit for purpose, I am on the highest speed apparently… shocking

  • chrissy__w Chrissie (@chrissy__w) reported from Ashton-under-Lyne, England

    @virginmedia when your marketing team ring you and tell you that you have internet issues, advised I didn’t have any issues and the rude call handler just hung up. Rang from 01484313420. Not the best reflection for the company is it.

  • john_taxi ☺johnshere (@john_taxi) reported from Leigh, England

    @virginmedia We spend over £150 per month...We need help with our Virgin mobile account...The guy in India doesn't seem to understand

  • MJ_Humphries Martin Humphries (@MJ_Humphries) reported from Wilmslow, England

    @virginmedia I'm not typing out everything, having repeated myself for the last four months. See a/c 594717402 (area ref 20) for details. Customer service promised to call 30 mins after our latest conversation today. No call, 7 hours and counting. Just send the cheques!

  • MJ_Humphries Martin Humphries (@MJ_Humphries) reported from Wilmslow, England

    @virginmedia But you will appreciate that I have zero confidence that you will resolve the issue as a web chat is no different to the numerous other phone calls we have made.

  • MJ_Humphries Martin Humphries (@MJ_Humphries) reported from Wilmslow, England

    @virginmedia No, there's nothing to discuss. You have broken your terms and conditions by not sending the money you owe. Just send the cheques.

  • SiManM20 Simon Manning (@SiManM20) reported from Manchester, England

    Anyone else on @virginmedia getting that weekly thing when their internet collapses again on a Sunday night? I’ve asked them repeatedly and they deny it but it’s a weekly outage like clockwork #VMSundayOutage

  • MJ_Humphries Martin Humphries (@MJ_Humphries) reported from Wilmslow, England

    @virginmedia No thanks. Why is it so difficult for customer service to make a promised call?

  • markroberts0007 Mark Roberts (@markroberts0007) reported from Salford, England

    @virginmedia hi there, we’ve had internet issues since we went to sleep last night. We live in m30. There is a flashing green light on the box, I’ve been on your website to try and reset the box etc. Have you any idea what’s going on?

  • leehow2 Lee Howarth (@leehow2) reported from Urmston, England

    @NOWHelpTeam awful service from you! You've messed me about for two weeks getting an engineer out to my #broadband and you still can't come for another 2 weeks despite the fact I'm a critical worker with no connection #cancelled and gone back to @virginmedia #usless

  • andy4321 Andy Collier (@andy4321) reported from Stockport, England

    I'd never switch broadband to @virginmedia after hearing about their unfair charges on @joelycett #virginmedia

  • JiriKPinnock J K P (@JiriKPinnock) reported from Manchester, England

    @virginmedia Does your customer service normally phoning at this time after 8pm from 08000521251?? Asking to verify my account??

  • leehow2 Lee Howarth (@leehow2) reported from Urmston, England

    @NOWTV awful service from you! You've messed me about for two weeks getting an engineer out to my #broadband and you still can't come for another 2 weeks despite the fact I'm a critical worker with no connection #cancelled and gone back to @virginmedia #usless

  • suzyk2002 Eileen Roberts (@suzyk2002) reported from Rochdale, England

    @virginmedia I pity the poor engineers who have to sort that mess out 😢

  • leehow2 Lee Howarth (@leehow2) reported from Urmston, England

    @NOW awful service from you! You've messed me about for two weeks getting an engineer out to my #broadband and you still can't come for another 2 weeks despite the fact I'm a critical worker with no connection #cancelled and gone back to @virginmedia #usless

  • johncoxonmedia John E. Coxon (@johncoxonmedia) reported from Salford, England

    @virginmedia Hi. Have reported to you here that independent engineer confirmed my connection is OK but hub 3 is faulty & needs replacing. You advised phone 150 again to book engineer. Your system does not enable that just offers fault trouble shoot txt message.

  • MJ_Humphries Martin Humphries (@MJ_Humphries) reported from Wilmslow, England

    @virginmedia Numerous times, and they are simply obstructive and unwilling to sort the problem. I'm appalled by the service quality.

  • rickcharlesuk Rick Charles Media Services (@rickcharlesuk) reported from Ashton-under-Lyne, England

    @virginmedia fastest bb worst ping 💪🏻

  • MJ_Humphries Martin Humphries (@MJ_Humphries) reported from Wilmslow, England

    @virginmedia I understand you can't take a request. Can you pass this on to customer service, and to someone with the authority to issue cheques?

  • GregBarnes2 (((Greg Barnes))) (@GregBarnes2) reported from Urmston, England

    @virginmedia Once again my sim card isn’t working. Please don’t ask me to call the service centre, I’ve tried and haven’t got that long to live. Happy to email you details if you give me an address.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • EllesonMoore Elleson Moore (@EllesonMoore) reported

    @virginmedia I don’t have a Virgin Landline anymore . The attitude of staff on 454 1111 has been very poor , bordering on rude , “ you have to wait .. it’s company policy “

  • beatricee_01 Beatrice (@beatricee_01) reported

    @bungaorbust @virginmedia The current hashtag people affected by vergin media outage are using is #verginmediadownlondon to report all the inconveniences

  • The_dadblogs The Dadblogs (@The_dadblogs) reported from South Shore, England

    @virginmedia The Internet service in FY4 Blackpool has been dropping in and out, apparently there's an issue in the area

  • WindyBeaver Windy Beaver (@WindyBeaver) reported

    @virginmedia No, I was suspicious of you ringing and made him repeat what he claimed the issue was, then rudely told him to send me an email about it and hung up

  • agustin Agustin Pesciallo (@agustin) reported from Camberwell, England

    .@virginmedia two days without internet and tv, could indicate what's the process to cancel the service?.

  • psytcp psytcp (@psytcp) reported

    @virginmedia The thing is that for nearly 24 hours the "engineer was on their way" so they were probably still having coffee when we thought (and been told by VM on twitter) that the issue was getting fixed. You are just here to BS your customers aren't you? The evidence seems like it.

  • twittyhaj Lady No BS 🐶🌍💖 (@twittyhaj) reported

    So, I’m out of contract with @virginmedia but retention team is refusing to apply a cancellation notice against my account. You wonder why I no longer want to be your customer. Can you stop messing about & apply notice so that I can get someone else to take over in 30 days

  • WindyBeaver Windy Beaver (@WindyBeaver) reported

    Just had a phone call from @virginmedia claiming my Internet was being accessed and they needed to provide me with a firewall. I told them to send me an email and hung up. IS THIS A SCAM OR WAS I RUDE TO A GENUINE EMPLOYEE?

  • 68Duvall D. Duvall (@68Duvall) reported

    @virginmedia Yeah... tried that and you just get the “fault has been identified and we are trying hard to fix it...” spiel... NO REAL PRPOER INFORMATION...😡!!

  • fieldsaj86 Aaron Fields (@fieldsaj86) reported

    @virginmedia Now close to 30 hours without service and the hotspot keeps cutting out. Impacting my work immensely, the time to fix is still 21:00 due to 'damage caused to fibre cables'. This weekend might have to work to catch-up at this rate and it going be so hot! How accurate is this fix?