Virgin Media Outage Report in Manchester, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Manchester come from postal codes M61, M24, M20, M32, M15, M4, M8 and M1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Bolton, Oldham, Rochdale, Hyde, Sale, Salford, Wilmslow, Stalybridge, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Stockport |
TV | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
-
Esjay
(@essers) reported
from
Manchester, England
@virginmedia Where is my payment for inconvenience, for stress and for lack of adequate customer support? I hope you will not be charging me for today, since you’ve provided me with nothing but stress. I am tired, I am ill and I am profoundly frustrated with this whole situation.
-
Esjay
(@essers) reported
from
Manchester, England
@virginmedia Hi. We had to cancel our move due to a situation beyond our control, and contacted you to confirm this, and cancel the installation at the new address. Today, we’ve woken up to no services and found we’ve been disconnected. We need our phone and broadband urgently. We are…
-
Esjay
(@essers) reported
from
Manchester, England
@virginmedia I have an auditory processing disorder that can make dealing with things over the phone difficult. I am using your WhatsApp service as this was recommended to me by yourselves to avoid being ******* in long queues in the phone. I just want my services back on. That’s it.
-
Sean
(@SeanKeyes) reported
from
Manchester, England
Same old @virginhelp @virginmedia more important for them to send a driver to personally collect an old Virgin Hub than send the promised engineer to install the new one and optimise the Wi-Fi signal as had been sold to us. 🤷
-
Esjay
(@essers) reported
from
Manchester, England
@virginmedia I’ve explained my issue. I don’t see how being on a queue on the phone is going to be any improvement. I just don’t see it as acceptable that there is no customer support available online until tomorrow. It’s not like I have anything to discuss. I just want my services back on.
-
Esjay
(@essers) reported
from
Manchester, England
@virginmedia I need these services back today. I needed them this morning, when I was not receiving emails that I needed to respond to. I needed to know that you were going to do this, and when it was happening. I am under monumental stress and you’ve just cut out account off, for no reason.
-
Nick-crack-a-way-Nick-crack-away
(@Justnick752) reported
from
Manchester, England
@virginmedia My hub 4 has a flashing red light and states that No RF signal is found. What does this mean in English please? Keeps happening, no tv, broadband or phone.
-
Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
@virginmedia I'm trying to cancel but even that seems impossible
-
яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
@virginmedia So why hang up? What was the purpose of the call?
-
Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
@virginmedia I'm trying to cancel but when that seems impossible
-
Esjay
(@essers) reported
from
Manchester, England
@virginmedia You’ve just told me you can’t chat until 1.30 tomorrow. But I don’t need a chat. There’s nothing to discuss. You have shut down my services in error, and I need them restored. Hopefully before 5.30 when the people I need to speak to finish for the day.
-
Warrenesco Jacksonovakov
(@izzwoz) reported
from
Ashton-under-Lyne, England
@iainmcm1 @virginmedia They cut two of my calls off after just over 1hr. 8 hours on WhatsApp yesterday and Retentions never responded. Back to back of queue today. Disgraceful
-
@AniAna98722504
(@AnianaAbrudan) reported
from
Urmston, England
@Virgin media,every months problems with broadband,so hard to get in touch by phone and always they have work to do during day in the week time. So angry now 😤 😒
-
Sean
(@SeanKeyes) reported
from
Manchester, England
@virginmedia I was heavily sold a renewal based on an engineer installing+configuring everything as we are meant to have the fastest Wi-Fi possible.I installed it and no sign of an engineer,no follow up from Virgin. As per usual.Was also sold some ‘VIP service’ line that’s never been shared!
-
Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
Spent most of the day being spoken to like crap by @virginmedia customer service staff who ask why I want to cancel 3 days post install date and no install you work it out!!!!! Losing the will to live here
-
Mazz Carsberg
(@CarsbergMazz) reported
from
Ashton-under-Lyne, England
@virginmedia I've got a bone to pick with you. We got a new box a while ago, and it's randomly wiping the recorded shows. Not one at a time, all at once. We've been in touch with customer services loads of times, but they all just took us through the same pointless (1)
-
Esjay
(@essers) reported
from
Manchester, England
@virginmedia I have been told that: “Our wait times are very high at the moment due to an unprecedented demand to speak to the team & we are experiencing some issues with our internal systems.” What if I call and am on hold and miss an update on WhatsApp? Or email…
-
Esjay
(@essers) reported
from
Manchester, England
@virginmedia This should have been simply and readily resolved, as soon as your error was brought to your attention. Just because I can’t afford to pay for the top tier of services doesn’t mean I don’t matter as a customer. A very long term, loyal customer, I would note.
-
David Eyres
(@davideyres) reported
from
Oldham, England
More @virginmedia woes, ever since Feb I've been messed about, lied to and overcharged! Can't wait for next year so I can cancel and leave! #virginmedia #rubbish
-
Esjay
(@essers) reported
from
Manchester, England
@virginmedia @virginmedialife @VMSolutions_ I just want reconnecting, and I want someone to recognise that we should not have been disconnected, and treat this with some urgency. Or even acknowledge that it needs resolving, and that you have some concern for my situation and the stress it is causing.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Danny Reid
(@DannyReid1984) reported
@virginmedia Never been able to sign in to your online service. Always tells me I don't have an account. Another disappointment
-
Jason Gartshore
(@JasonGartshore) reported
@virginmedia It's fine through the day (when at work my son tells me) but about 6pm onwards is the issue through to very late at night. Which means we are unable to watch streaming services. It's poor and I'm a 25+yrs customer (ntl) who is looking to move provider..fed up
-
Shifty
(@Shifty_) reported
@Xrexgamer11 I would recommend buying yourself a router since I done that had 0 issue with WIFI and Ethernet. Virgin media modem/router just cant handle the loads at all and break all the time
-
Juliana
(@Juvolp) reported
@virginmedia internet down for 2 days now and always happens on days it’s MOST needed. Impacts my work and now have to spend the weekend staring at the walls too. When it’s not my whole postcode area it’s just me, no explanation is ever given and no effort to sort it out..😞
-
hex girl 🧛🏼♀️
(@ThatArabWitch) reported
At 1:21 every single night without fail my @virginmedia internet just cuts out and does for a few minutes to an hour. What is the deal with that?
-
Dave Garside❤️🇾🇪🏴⚽️⛳️🎸
(@DaveGarside) reported
from
Manchester, England
@virginmedia Yes there are and there were all 3 times. Currently 4.00pm estimated to be fixed but that’s my Saturday pretty much gone without any service
-
MeldrewsMrs
(@Whishhht) reported
@Xrexgamer11 @virginmedia I assume you’re being sarcastic? In three years the price hiked from £63 to £94 a month. Deals only for new customers but zero discounts for people who have been with them since they were Telewest. Apalling call centres & totally unhelpful if you have a complaint.
-
Tom
(@MrTomStannard) reported
@virginmedia how long is my internet going to be down?? Got a message saying working in area on the 4th Aug, STILL no internet #BR53D #area20
-
PataTiPataTa
(@LizzyBain) reported
@Moneybox there are only 2 ways to cancel a @virginmedia account; a cancellation letter, which can and is ignored or a pay 9p a minute full on sales call. After 10 years of giving VM my custom they ignored my letter. Then used that to extend the cancellation date by 3-4 months 🤯
-
Dave Garside❤️🇾🇪🏴⚽️⛳️🎸
(@DaveGarside) reported
@virginmedia I’m sure but a loss of service 3 times in 2 weeks isn’t good enough for what I’m paying. How about I didn’t pay 3 times and I told you that I appreciate your frustration but I’m doing everything to pay…you’d cut me off….