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Virgin Media outages and service status in Manchester, England

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Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Manchester, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 13, 11:05 PM GMT+1.
  • 66% Internet (66%)
  • 14% Wi-fi (14%)
  • 10% Total Blackout (10%)
  • 5% E-mail (5%)
  • 4% TV (4%)
  • 1% Phone (1%)

The latest reports from users having issues in Manchester come from postal codes M61 , M40 , M3 , M15 , M23 , M27 , M30 and M24 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Stockport, Bolton, Hyde, Rochdale, Bury, Altrincham, Salford, Middleton, Wilmslow, Sale, Ashton-under-Lyne, Littleborough, and Dukinfield.

CityProblem TypeReport Time
Manchester Internet 7 hours ago
Manchester Internet 11 hours ago
Manchester Internet 12 hours ago
Manchester E-mail 1 day ago
Manchester Total Blackout 1 day ago
Manchester Internet 1 day ago

Nearby cities with recent reports

Oldham

1 recent signals

2 days ago
Stockport

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • johnsonhomes2
    johnsonhomes (@johnsonhomes2) reported from Sale, England

    @virginmedia The guy I spoke to at VM yesterday said that she wouldn’t be eligible for a “disabled” phone line to be installed because it wasn’t claimed when they dug the front garden up 18 months ago. We were never given this as an option at the time, if we had we would have insisted on it.

  • _AdamGardiner
    Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England

    @virginmedia I was also promised a call back from a manager within 24 hours on a phone call on Friday afternoon. I did not receive this phone call. This is absolutely disgusting and I expect something to be done. I rely on your service for my income as I work from home. (2/3)

  • StevomacMUFC
    Stephen Mackenzie (@StevomacMUFC) reported from Ashton-under-Lyne, England

    @virginmedia Hi, I’m trying to raise a complaint online but I’m not receiving any acknowledgment. Is there another way I can raise my complaint? Thanks

  • roslers_vest
    Scott Moseley (@roslers_vest) reported from Rochdale, England

    @virginmedia Yes currently showing resolution time of 0230 04/11 this is a really poor service it has been off for the majority of the day

  • Hasbullins
    Hazbullins (@Hasbullins) reported from Salford, England

    @virginmedia New call of duty released today and your Internet service is down. Are you taking the full piss out of me here? Wankers

  • GreenwasBlue
    GreenWasBlue (@GreenwasBlue) reported from Bolton, England

    @virginmedia I've tried the online help to no avail.Just going round in circles. How do I get to book a visit by a human being?? 😡

  • Rayzor74
    Ray Morgan. NHS💙🇺🇦 (@Rayzor74) reported from Stockport, England

    Good start to the day with @virginmedia informing me my monthly bill is increasing by £15/month and I have until the 17th of April to decide on my options. That is £180 annually. Having been firstly a Nynex customer and a Virgin customer since the takeover think it may be time

  • Lerounxi
    Reece Jordan Doonan, RN (@Lerounxi) reported from Salford, England

    @virginmedia can you confirm if there’s active engineer trying to rectify the service outage Manchester (M30). Widespread issues reported according to your service outage on website ?

  • nathantalbot
    Nathan Talbot (@nathantalbot) reported from Urmston, England

    (Test) Is anyone experiencing a virgin media Internet outage in M6?

  • Tiffers1973
    Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England

    Wow @virginmedia your services have gone off thu no fault of mine yet I have to wait 6 days for you to fix your faulty equipment!! Cancellation pending due to total lack of customer service! I have been a customer since day one and never have I exp such a lack of cust care

  • roslers_vest
    Scott Moseley (@roslers_vest) reported from Rochdale, England

    @virginmedia well the woeful service in Heywood continues after “fixing” the fault this morning which resulted in me being unable to work from home the network has dropped again this evening absolutely shocking service

  • Scarlet0Pimp
    Liam 🐀 (@Scarlet0Pimp) reported from Stockport, England

    @virginmedia hello, can you please fix the broadband in the sk11 8aa area once and for all. It was down yesterday afternoon, just gone down today and down last week. Clearly there is some Faulty hardware that needs replacing. How can people work from home with broadband like this

  • rachaelstafford
    Rachael Stafford (@rachaelstafford) reported from Salford, England

    @virginmedia shocking service from you today, I booked an engineer visit for my mum supposed to come today between 12-4 nobody came she’s since called and been told it was a phone call not a visit but still nobody had called. She’s now got to wait till Tuesday for a visit 😠

  • sharper76
    Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England

    @virginmedia In the orders and appointments section it says there are none. The text I have received confirming the appointment and threatening me with a £25 fine is different to the one offered to me by your customer services.

  • blokealex
    alex. (@blokealex) reported from Manchester, England

    @virginmedia Complaint is about billing after cancellation, your staff refusing to process my request to cancel and being told a different thing every time I call back… it’s been awful.

  • duckyblog
    Ducky 🇺🇦 🎃 👻 (@duckyblog) reported from Tyldesley, England

    @virginmedia Issues with all VM services in my area says expected fix by 4:40pm today.

  • SurrealPaulT
    Paul Terry (@SurrealPaulT) reported from Manchester, England

    @virginmedia hi Virgin. We had an outage of broadband and TV services beginning 23rd Sept which lasted for 4 days. At the time we were told we would be compensated for this loss. As it hasn't come off our latest bill, how do we claim?

  • SandyLindsay
    Sandy Lindsay MBE 🐝 (@SandyLindsay) reported from Sale, England

    Have @virginmedia gone down in South Manchester??? Been kicked off the wifi!

  • barrys59
    Barry Slater (@barrys59) reported from Barton upon Irwell, England

    @virginmedia still no service M27. 4th hour! Rubbish!

  • tuite_liz
    Liz Tuite (@tuite_liz) reported from Atherton, England

    @virginmedia Can you check that I will be receiving a credit on my next bill as it has been down since Friday afternoon and I don’t think it will be fixed by 12pm today, I think that time will get changed again.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • stephenm68
    Stephen Maddock (@stephenm68) reported

    @virginmedia @virginmedia I have just DM’d you again because I have just had another three texts from you saying that the issue will now not be fixed until 18 August. Despite the fact that an hour earlier you told me it would be fixed by 4 pm today. This will take us today 23 of zero Internet

  • NemoH666266
    FoundNemo (@NemoH666266) reported

    I'm so unbelievably ****** off that @virginmedia have **** the bed with streaming Sky Sports + and not even taking responsibility for it. Trying to say there isn't an issue. We pay for a service and spend all day looking forward to watching the game and nope...doesn't work

  • OngoingAccount
    ongoing.correspondence (@OngoingAccount) reported

    @virginmedia You haven't replied to the last DM. I had to make an official complaint to get a resolution. @Ofcom Having had equipment checked and replaced, the connection is still freezing and disconnecting. This suggests the problem is external. #virginmedia

  • oodaluke
    oodaluke 🇺🇦🇪🇺 (@oodaluke) reported

    @Ochai_Muse Virgin media issue

  • iaindpatrick
    Iain Patrick (@iaindpatrick) reported

    @virginmedia hi guys. Internet out from just before 10.30am this morning. Status page says sorted by 3pm tomorrow (that its self is unacceptable) got a text saying service is restored, but its not, so why send a misleading message? Poor service and customer experience.

  • walton_bhoy
    John Bhoy Walton (@walton_bhoy) reported

    @virginmedia 33 mins on the phone to be told the engineer who was out on 24/072026 did not fix my issue but told me it was shocking really bad

  • WeAreOpenreach
    Openreach (@WeAreOpenreach) reported

    @NeilJac74898351 @virginmedia Hi Neil, Virgin install and use their own network separate to the Openreach network, so any information on our website about services you can order wouldn't apply to any Virgin products and vice versa, I'm afraid. If you wish to order FTTP, you'd need to order through a (1/2)

  • BrownyanYK
    Brown (@BrownyanYK) reported

    @littlemankay Hoping it can be gotten with virgin media too again (yes that's a real wifi network)

  • hassinator
    johntleberry (@hassinator) reported

    love this. all that capitalist guff about 'the consumer is king' it's just another lie. we are marks and the tories let us get shaken down by brands. glad to see those rats at @virginmedia held to account but they should be paying compensation too.

  • discoDA1875
    Dale Ash (@discoDA1875) reported

    @virginmedia Sky Sports Plus not working. Sort it out.