Virgin Media

Virgin Media Outage Report in Manchester, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Manchester come from postal codes M61, M15, M1, M12, M9, M3, M11 and M25.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Manchester, England 01/28/2026 09:35

January 28: Problems at Virgin Media

Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Cheadle, Salford, Oldham, Hyde, Bolton, Stockport, Sale, Bury, Rochdale, Stalybridge, Altrincham, Wilmslow, Littleborough and Dukinfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomCheadle Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • DavidLaney ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported from Bolton, England

    @virginmedia 20 minutes currently on the phone waiting for your customer services to answer. What’s happening?

  • wesleypearce Wesley Bennett-Pearce (@wesleypearce) reported from Salford, England

    @virginmedia Thank you. This is the 4th fault in as many days. I’m sure it will come back soon, but repeated loss of service is incredibly disruptive when we’re all trying to work from home during the new lockdown.

  • endaburke81 Enda Burke (@endaburke81) reported from Manchester, England

    Blimey yet again @virginmedia is down in Manchester :-(

  • beefstock3 colin paul henstock (@beefstock3) reported from Manchester, England

    @virginmedia so I pay £140 per month for your gig 1 broadband yet it’s been slow for last 3 weeks and the last 24 hours I had no internet full stop so how will you resolve this please.

  • CurryInTurry DJ Nerja (@CurryInTurry) reported from Ashton-under-Lyne, England

    @virginmedia It's £10 pm extra. I'm pleased with it just wish you could sort signal out where I live. Hope when swap to 02 your signal will be better

  • wesleypearce Wesley Bennett-Pearce (@wesleypearce) reported from Salford, England

    Hey @virginmedia - third long-term outage in as many days in my area. What is going on and why is it impossible to talk to someone? Each time you triumphantly announced it’s fixed, something else breaks? This is unacceptable and your comms with customers is poor. #virginmediadown

  • amh_910 alex (@amh_910) reported from Salford, England

    @virginmedia your service is horrific, whys my phone still coming as "parked"

  • Aldonn_ AlexOD (@Aldonn_) reported from Manchester, England

    Thanks @virginmedia for going down in the North West bang on 9am when I'm working from home...

  • niallbrown23 ıllıllı ℕ𝕚𝕒𝕝𝕝 𝔹𝕣𝕠𝕨𝕟 ıllıllı (@niallbrown23) reported from Marple, England

    @virginmedia Used another computer just seems to be a chromebook issue

  • sibley14 Sibley14 (@sibley14) reported from Stockport, England

    @virginmedia Can’t stay connected if there’s no signal! #Stockport #virginmediadown

  • RaivisOlehno Raivis Olehno (@RaivisOlehno) reported from Middleton, England

    Really bad customer service from @virginmedia . Was told that manager will call me within 1 hour. As expected, nobody called. Overcharged me and refusing to refund.

  • Mrs_H_Clifford ♥ Hayley Clifford ♥ (@Mrs_H_Clifford) reported from Mottram in Longdendale, England

    @virginmedia absolute disgrace rearranged 2 installations now. Been over 2 months now. Excuse after excuse. This is how you treat new customers??!! Disgrace

  • DavidLaney ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported from Bolton, England

    @virginmedia Major waiting time on your customer service lines again today! Your web chat says a possible 24 hour wait until get back to me!? You guys not working from home? Come on, that’s an option surely? Please respond.

  • MaryAkram3 M A R Y (@MaryAkram3) reported from Oldham, England

    @virginmedia My internet has been down for 3 days now? Can i be contacted please

  • Paul7Law Paul (@Paul7Law) reported from Manchester, England

    YouTube... Why you no work. #virginmedia issues?

  • cpiyush Piyush Chechani (@cpiyush) reported from Sale, England

    @virginmedia I got text update at 3:13 pm that service is restored; observing intermittent issues connecting to internet since then.. now the service status shows no fault but certainly there is some.

  • CurryInTurry DJ Nerja (@CurryInTurry) reported from Ashton-under-Lyne, England

    @virginmedia Virgin TV Go app on Android still down. One week now. This is not good. Missed loads of stuff when out and about. And yes I have uninstalled and reinstalled on multiple devices!

  • twiddlemeister Dave (@twiddlemeister) reported from Cheadle Hulme, England

    I think @Cosatto_Tweets has to have the worst customer service I’ve ever experienced. And I’ve rung Virgin Media a fair few times.

  • simonhunter87 Simon Hunter 🇪🇺 🚲 ☮️ 🥗🐈🐄🐒🐀 🏳️‍🌈 (@simonhunter87) reported from Sale, England

    @virginmedia why are your fibre upload speeds so slow? 10mbps upload on a 109mbps download speed? Sky and BT and others offer 20mbps download speed on their 67mbps download speeds.Please review this as when 2 people are working from home on video calls 10mbps up isn't fast enough

  • MancLorenzo Lorenzo 🇲🇹🇬🇧🇮🇪😷 (@MancLorenzo) reported from Stockport, England

    @virginmedia Internet is down. Your hotlines say there’s a “complex issue in SK4 area” and always say “should be back online soon”. It’s been 2 whole days! #whatsgoingon

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • dave_c83 David Connolly (@dave_c83) reported

    @virginmedia Hi Ryan yes everything went fine. Chris is going to email me today just to confirm everything once he gets approval but he says it will be ok. He starts at 4 so he said it’ll be sometime after that. Thanks again for your help.

  • steviehcohen Stevie (@steviehcohen) reported

    @Cassetteboy @virginmedia As maligned as they are I have been with Talk Talk since the days of Tiscali and have never had price hikes, outages etc. I only ever hear horrible things about Virgin

  • flamingnora Hannah Williams (@flamingnora) reported from Lambeth, England

    @CameronYardeJnr @virginmedia Apparently it’s a scam. The problem is the company’s actual call centres are so dreadful it’s almost impossible to tell the difference

  • bpwilliams72 Ben Williams 💙 (@bpwilliams72) reported

    @Cassetteboy @virginmedia Best of luck. Their customer 'service' is generally appalling.

  • Cassetteboy Cassetteboy (@Cassetteboy) reported

    @virginmedia yesterday you emailed giving me 23 days notice that my broadband bill is increasing by £216 a year when my contract ends. Today I tried to cancel at the end of the contract, only to be told I have to give 30 days notice. Why do you give 23 days and I must give 30?

  • CameronYardeJnr Cameron Yarde Jnr (@CameronYardeJnr) reported

    @flamingnora @virginmedia This is the thing. I've never seen any follow up about it in an email or when I check online. And if there ARE foreign call centres they don't sound legitimate.

  • BobStapleton Bob Stapleton (@BobStapleton) reported

    @virginmedia OK, if you ever get this mess sorted out I will be sure to use the same excuse when you phone me to pay my bill "I apologise for non payment but this issue has been raised with my bank and that is all I can do from this side" Thanks for nothing! #worstcustomerserviceever 🤬🤬

  • lethalshirl Shirley Monteith (@lethalshirl) reported from Edinburgh, Scotland

    @virginmedia Yes and there are no issues in the area so it’s something in my house - my neighbour below is also having broadband issues. I need to book an engineer to come & check connection/equipment etc but can’t get logged in to do this either on computer or phone

  • k3vx10 Kevin Brannan (@k3vx10) reported

    Question?? @virginmedia I have a new tv unit where my virgin box is hidden,the remote doesn’t work as you can’t see the box anymore,what is the solution for this,your agents have told us there is no way around this?? Really??

  • gfunk_84 G funk (@gfunk_84) reported

    @Cassetteboy Good luck getting it sorted. Virgin media customer service is the worst. Took me 5 days and over a dozen calls to get my package cancelled.