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Virgin Media Outage Report in Manchester, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Manchester come from postal codes M61 , M32 , M40 , M23 , M15 , M29 , M43 and M8 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Bolton, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale, and Salford.

CityProblem TypeReport Time
Manchester Internet 1 day ago
Manchester Internet 2 days ago
Manchester Internet 2 days ago
Manchester Internet 3 days ago
Manchester Internet 3 days ago
Stockport Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • chrissy__w
    christina wareham (@chrissy__w) reported from Ashton-under-Lyne, England

    @virginmedia intermittent WiFi in Ashton under lyne all week, what is going on. You did works in the area last month and service has been worse than ever. Paying for the top broadband yet the service is appalling.

  • michaelad1997
    michaela👑💋 (@michaelad1997) reported from Walkden, England

    @virginmedia Look at them trying to be clever, should try it on more important things like fixing the daily problem with their tv and internet

  • R1chardHughes
    pɹɐɥɔıᴚ 🇾🇪 (@R1chardHughes) reported from Rochdale, England

    When Virgin Media replies quicker and is actively trying to help the #Fifa20 player base whilst @EAFIFADirect @EASPORTSFIFA haven't done a thing about it yet... #EASPORTSFIFA20 #easportsfifa #fifadown

  • BigChrisPearson
    Chris Pearson (@BigChrisPearson) reported from Manchester, England

    @virginmedia #broadband service levels in M45 area on a Sunday have been dreadful recently. Get a grip. Paying for a service, not flashing free and red lights

  • KazF2010
    Karen Jacqueline (@KazF2010) reported from Westhoughton, England

    @Netflixhelps No error message but it takes ages to load and then will pause..... and not play...... never know such a slow service considering I'm paying extra for this on @virginmedia

  • iagdotme
    Ian Anderson Gray 🚀#SMMW20 (@iagdotme) reported from Cheadle Hulme, England

    @virginmedia That requires the house number as well. I assume that's all you have. It would be good if you had a map or a list of streets. It would then help in looking for our next house.

  • littlelegs0829
    Lisa Shaw (@littlelegs0829) reported from Stockport, England

    @owensherratt @virginmedia I left these for that reason... being so slow or not having any Service for days... I ended up going with Now Tv !!

  • BigChrisPearson
    Chris Pearson (@BigChrisPearson) reported from Manchester, England

    @virginmedia #broadband service levels in M45 area on a Sunday have been dreadful recently. Get a grip. Paying for a service, not flashing green and red lights

  • toewad1
    toewad1 (@toewad1) reported from Salford, England

    @virginmedia This is the type of service you give, trash, what advise are you going to give me, unplug router 30 secs, 👎 open ports👎 none of your advise works, , no point,

  • AdamConlon10
    ADAM @ independent media wolves (@AdamConlon10) reported from Middleton, England

    @BTSportBoxing and @virginmedia sort your dam sound problem otherwise I will be demanding a refund on my box office charge!! #FuryWilder2

  • storm_imaging
    Craig Cooke (@storm_imaging) reported from Bolton, England

    Just had a call from @virginmedia - yep right. Saying my broadband was slow because of files being downloaded without my knowledge blah blah. When I said I don’t have Virgin Media broadband was informed that all the internet in my area goes through their servers...😩

  • PhilCampbell_
    Phil Campbell (@PhilCampbell_) reported from Manchester, England

    @virginmedia I was using NowTv so thats why the connection cut. I stream TV more than anything which is why I'm having so many issues as your broadband is so unreliable

  • toewad1
    toewad1 (@toewad1) reported from Salford, England

    @virginmedia I'm looking for another ISP for a few months until my contract ends with your poxy company, @sky or @EE mabe, if you gave 100.000 GIG, you still have crap equipment like a £20.00 router it can't cope with today's gaming.

  • cicismith81
    Careen 'Cici' Smith (@cicismith81) reported from Manchester, England

    Public Announcement: STAY AWAY FROM @virginmedia , they ALWAYS give you the wrong information, the attitude SUCKS. I’m done. @sky I’m coming home

  • toewad1
    toewad1 (@toewad1) reported from Salford, England

    @virginmedia Gaming is a joke, so called superfast, I played 1 game tonight, backed out of all others turned Xbox off totally waste of time but, every night every game you are crap mate @virginmedia total shite always have been I can't even get a signal upstairs.

  • toewad1
    toewad1 (@toewad1) reported from Salford, England

    @virginmedia Your equipment is so cheap and crap, a massive company like Virgin Media, and we can only use this pathetic hub 3, 500mbps of pure shite, can't wait to see the back of you, P.S. it's not what goes into the router, it's the unstable jitter and ping that comes out. 🖕

  • Rochethewriter
    Martin Paul Roche (@Rochethewriter) reported from Delph, England

    @virginmedia Sadly not. I was advised to wait until today when some quota/allowance kicked in for the 1st of the month to renew my contract. 'Ash' promised to call back between 9 & 10. Still waiting. And apparently its now costing me more because I never renewed! My fault then. Go figure.

  • SRDcrofty83
    Paul Croft (@SRDcrofty83) reported from Salford, England

    @virginmedia Any time estimate when I will receive both tv and internet not had any since 5pm yesterday I've also logged loss of service too

  • DizzSukha
    Dizz Sukha (@DizzSukha) reported from Bolton, England

    @virginmedia All signals are working. My issue is I have been paying for anonymous call rejection for a few years and it has not been working since last year. I have rang up many times and still not fixed. I have been paying for this service even though it is not working!

  • DebbieG_EA
    Debbie Grimshaw 🐝 (@DebbieG_EA) reported from Ashton-under-Lyne, England

    @virginmedia Thank you appears there is a TV services issue being fixed at the moment estimated to be resolved by 16:00 Hope so, can't have anything spoil my viewing of @CallTheMidwife1 season finale this weekend

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • 73paulr
    Paul Reynolds (@73paulr) reported

    @virginmedia day off work today to await install, engineer arrives on time, but the box hasn’t been installed outside the property so the engineer can’t complete, or even start the install! Lost a days pay. Thanks. Great start for a new customer.

  • RebeccaLinford7
    Becca Linford (@RebeccaLinford7) reported

    @virginmedia trying to get onto bbc iplayer but doesn’t load up just closes. Can use Netflix fine though. Please help 😩

  • willg17
    Will G (@willg17) reported

    @virginmedia awful customer services unhelpful, paying monthly for almost 20 years earns me £4 discount a month. I would advise to avoid

  • markscott
    Mark Scott (@markscott) reported

    @thisisSparkyS @virginmedia Not had any issues with @virginmedia and we can get up to 500Mb/s with Gigabit due by the end of this year.

  • andrewalane
    Andrew Lane (@andrewalane) reported

    @virginmedia The irony here is that your web page won’t load, probably as a result of the poor WiFi, which was the reason for the call initially.....

  • HollyBroomx
    𝖍𝖔𝖑𝖑𝖞 (@HollyBroomx) reported

    @virginmedia absolutely disgusting customer service from your company. I would like to know how to cancel a contract with yourselves.

  • olliecorbettt
    Ollie Corbett (@olliecorbettt) reported

    @virginmedia That you don’t support fault help via messaging

  • AntMorris88
    Anthony Morris (@AntMorris88) reported

    @virginmedia hi , I was told a new tv box would be sent to me within two working days in December and it has never been received , I have tried raising complaints but get nowhere and calling you and speaking to someone is impossible to resolve with the call centres can you help?

  • johnnyhughes70
    Johnny 'The Machine' Hughes (@johnnyhughes70) reported

    @virginmedia Lack of service for two days affecting how my wife and I worked from home cost of using our mobiles as hotspots and, no manager call when requested. It was via the phone, closed as resolved, when it actually wasn't. It's now reopened apparently

  • johnnyhughes70
    Johnny 'The Machine' Hughes (@johnnyhughes70) reported

    @virginmedia I am not having connection issues my complaint is not resolved