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Virgin Media Outage Report in Manchester, England

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Manchester come from postal codes M61 , M32 , M40 , M23 , M15 , M29 , M43 and M8 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Stockport, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale, and Salford.

CityProblem TypeReport Time
Manchester Internet 1 day ago
Bolton Internet 3 days ago
Manchester Total Blackout 3 days ago
Manchester Internet 4 days ago
Manchester Internet 5 days ago
Manchester Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • dnumberwang
    Dennis (@dnumberwang) reported from Sale, England

    @virginmedia There was an issue in my area yesterday, it got fixed, now there's another one today, what's going on?

  • nathangreen101
    Nathan (@nathangreen101) reported from Salford, England

    WiFi is down. I repeat, my WiFi is down @virginmedia though service checker website says no faults....

  • Hallworth85
    Chris Hallworth (@Hallworth85) reported from Middleton, England

    @virginmedia internet down again? Any idea when I’ll be back online ??

  • dnumberwang
    Dennis (@dnumberwang) reported from Sale, England

    @virginmedia is there a broadband outage in M33?

  • Kellkat77
    Kelly Thorley (@Kellkat77) reported from Manchester, England

    @virginmedia on hold with Virgin Mobile over 1 hour only to be cut off, no decency to even call me back? Spent over 4 hours in the week holding for Virgin Media to be cut off twice! Again no call backs? Appreciate waiting times are longer but this is appalling service. Fewming 🤬

  • JillyWiseman
    Jilly Wiseman (@JillyWiseman) reported from Sale, England

    @virginmedia ..1 year on it was found to be a faulty virgin cable..still not working .. hours and hours on the phone . Waiting for call back after 2 weeks .. now can not get through. Disgusting @virgin I will be taking this further

  • thegallyfamily
    Suzanne & Steve (@thegallyfamily) reported from Salford, England

    @virginmedia up to their tricks again not providing the internet speeds. We on the super-fast broadband tariff and getting speeds of 50 in the same room as the router. Poor service and we being ripped off yet again

  • Elaineghardy
    Elaine Hardy (@Elaineghardy) reported from Salford, England

    @virginmedia I have tried to ring your customer services this morning been on hold for an hour and then it disconnected me, I can’t sign in as my account has been hacked and has someone else’s email address so I need someone from Virgin to contact me urgently!!!

  • unlovedlongsigh
    Phil Samphire (@unlovedlongsigh) reported from Manchester, England

    @RabnawazA @virginmedia Yes my partners zoom meetings crash even though we got a 300 Mb line the Wi-Fi signal is not that great and we got boosters what we tend to do is use mobile data for the rest of us but we are in the fortunate situation that we can

  • mikey26_mikey
    MIKEY🍻 (@mikey26_mikey) reported from Urmston, England

    46 minutes and counting on hold to @virginmedia 😤😤😤 #countdown #****

  • neil_berriman
    Neil S.E. Berriman (@neil_berriman) reported from New Mills, England

    @virginmedia #SirRichardBranson website is made up of light, up to 256colours of light, imagine that bandwidth down 10gig of fibre?

  • HollyEliStew
    Holly (@HollyEliStew) reported from Salford, England

    @virginmedia I would think about using a different delivery service, as these are your products that aren’t reaching your customers. Will @YodelOnline get me parcel on the 4th attempt? Probably not.

  • cpiyush
    Piyush Chechani (@cpiyush) reported from Sale, England

    @virginmedia Thought it was tough to connect to someone on phone (57 mins wait) and another 36 mins convincing your helpdesk colleague that there is a problem - they sent someone within 12 hours to check and that talented technician found and fixed the issue in 20 mins.. all sorted !! 👍🏻👍🏻

  • Woodylass
    Gemmalea Woodward 🐝 (@Woodylass) reported from Oldham, England

    @virginmedia I recently put in a request to cancel my contract. The email is from an operative offering a good deal, but its asking me to call him on on his mobile as he's working at home

  • dnumberwang
    Dennis (@dnumberwang) reported from Sale, England

    @virginmedia It's down again and has gone down both of the last 2 days

  • dnumberwang
    Dennis (@dnumberwang) reported from Sale, England

    @virginmedia There was an issue in my area yesterday, it got fixed, now there's another one today and my internet is down, what's going on?

  • HankinsonAdam
    adam hankinson (@HankinsonAdam) reported from Ashton-under-Lyne, England

    @virginmedia why again do I have poor internet even when u have upgraded me just a joke and when you try and call there is no one to answer the phones

  • shuttsi77
    Richard Shuttleworth (@shuttsi77) reported from Wilmslow, England

    @virginmedia as a loyal customer for years I diligently upgraded broadband to improve it throughout my home. In a small home there are black spots that I am told I need to pay extra for to get boosters. So I need to pay even more to get your service to work? Hmmm...? CICAS @Ofcom

  • RebeccaHRM
    Rebecca HR 😷 (@RebeccaHRM) reported from Cheadle Hulme, England

    @virginmedia Hello, there is no damage to the red button. It simply won’t work on BBC to take a programme back to the beginning.

  • benj_greenhalgh
    BG (@benj_greenhalgh) reported from Wilmslow, England

    @virginmedia Please could you provide an update as to why there’s no internet in the Wilmslow area again? I rely greatly on broadband to carry out my job, it’s unacceptable for this to happen without warning, time and time again, with no idea of when the service will resume.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidJWhiting
    Dave whiting (@DavidJWhiting) reported

    @virginmedia customer service processes are appalling. Online support might be cheap but doesn’t work with faulty broadband! When I’ve finally got through to a mythical operator they’ve failed to call back twice & charged me to replace faulty equipment. Avoid.

  • sestttttttt
    Sestttttttt (@sestttttttt) reported

    @virginmedia oh wow once again NO ******* WI-FI! FIX YOUR **** !!! I AM SICK OF IT WHAT AN UNRELIABLE POS

  • LIAMMILES2016
    LIAM🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@LIAMMILES2016) reported

    Virgin Media is the biggest pile of **** going probs the worst broadband going

  • Gillywigs2806
    Gill💙💛 (@Gillywigs2806) reported

    @JoeyThePom_ @virginmedia Problem with box at Malmains

  • NEXTSAF
    Fergie’s Assistant (@NEXTSAF) reported

    @virginmedia I’ve got a technician booked in for Friday, will he solve everything on Friday? Or is he just going to see what the problem is because I do need this sorted asap?

  • johndoran21
    John P J D (@johndoran21) reported

    @virginmedia as well as 💩 mobile deal we have been scammed by virgin, we also last year got the super fast broadband, this is BS have notice nothing better, only now less signal in upstairs bedroom 💩💩💩💩💩service x 2 from Virgin Mobile/Broadband💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

  • aysha_happy1
    #FreeThoseInNeed (@aysha_happy1) reported

    @virginmedia Hahahaha basically telling me to deal with it and lose three days worth of wages cause yall can't do your jobs. I can't wait to leave this **** company

  • MrEliotWilliams
    Eliot Williams FCCT (@MrEliotWilliams) reported

    @virginmedia your customer service over the last few days has been appalling. I've spent easily 8+ hours over the last few days trying to renew using your online chat service.

  • Eufex
    Eufex (@Eufex) reported

    @virginmedia this is acceptable service 2 u: yesterday it took 90 minutes to sort new contract. 2day received emails saying you’re skanking me for a month at full wack (Double what I’m paying), & email saying price going up £7 per month also! Wait on online chat now at 2hrs!!

  • JoeyThePom_
    JoeyThePom (@JoeyThePom_) reported

    @virginmedia No. I had to transfer the conversation to WhatsApp using your chat bot and I've I still not heard anything from you. I started the day unhappy about the cost of my subscription. Now I'm thinking I'd get a better service from another provider too.