Virgin Media

Virgin Media Outage Report in Manchester, England

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The latest reports from users having issues in Manchester come from postal codes M61, M15, M32, M23, M7, M8, M14 and M16.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Manchester, England 03/11/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Timperley, Bolton, Oldham, Rochdale, Salford, Ashton-under-Lyne, Cheadle, Hyde, Sale and Bury.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomStockport Phone
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • MJ_Humphries Martin Humphries (@MJ_Humphries) reported from Wilmslow, England

    @virginmedia No thanks. Why is it so difficult for customer service to make a promised call?

  • chrissy__w Chrissie (@chrissy__w) reported from Ashton-under-Lyne, England

    @virginmedia cannot believe that my internet is down again, been down since early this morning. 2nd time in 3 days. Laying out a lot of money for mega fast broadband that has nothing but issues!

  • missdepotts Danielle (@missdepotts) reported from Ashton-under-Lyne, England

    @virginmedia Nope - I’ve reset, moved the modem, moved the consoles, rang your customer service team - who quite frankly, didnt want to know and advised we bought a booster, for the router thats in the SAME ROOM AS OUR CONSOLES. Furious.

  • eccygem Gem (@eccygem) reported from Bury, England

    @virginmedia is there an issue in Radcliffe??? WiFi is down and it keeps saying incorrect password 😩

  • iamnickjh Nick (@iamnickjh) reported from Manchester, England

    @virginmedia Your complaints department are incredibly unhelpful and just send auto responses. It's impossible to speak to a manager and your staff are obstructive and rude

  • MJ_Humphries Martin Humphries (@MJ_Humphries) reported from Wilmslow, England

    @virginmedia I understand you can't take a request. Can you pass this on to customer service, and to someone with the authority to issue cheques?

  • iamnickjh Nick (@iamnickjh) reported from Manchester, England

    @virginmedia hi I never officially confirmed that I wanted my account closing but you're contacting me to collect my router. Please advise.

  • AndyT___ Andy Thompson (@AndyT___) reported from Stockport, England

    @virginmedia Your extremely bad service. Who can I speak to please? I was on to your customer service team fro 2 hours yesterday and no one seems to know what they’re doing. Someone was supposed to call me back at 10am this morning but that’s not happened either. Whole thing is a car crash.

  • brownhill76 Neil Brownhill (@brownhill76) reported from Sale, England

    @AsSowter @virginmedia I said that to them , I want rebate for days without but falls on deaf ears , just gonna cancel with these as they still haven’t replied to me. @virginmedia

  • brownhill76 Neil Brownhill (@brownhill76) reported from Sale, England

    @virginmedia I have tv service fault C133. Done your online check it says call you. I call you, automated tells me an texts me link to do online check which tells me to call you.. repeat.. in a loop an now been sat on phone waiting 38mins for someone to answe

  • MJ_Humphries Martin Humphries (@MJ_Humphries) reported from Wilmslow, England

    @virginmedia Numerous times, and they are simply obstructive and unwilling to sort the problem. I'm appalled by the service quality.

  • 19865b #GlazersOut (@19865b) reported from Manchester, England

    @zeeshanqamar262 @virginmedia ******* **** them.. leave them lol, did nothing for me until I handed my notice

  • missdepotts Danielle (@missdepotts) reported from Ashton-under-Lyne, England

    @virginmedia Believe me - we’ve spent £30 ethernet cables and it didnt work. We have a engineer coming out on monday so been told to mention it the mess thats been made on the wall. Could it be a problem with the new locator?

  • missdepotts Danielle (@missdepotts) reported from Ashton-under-Lyne, England

    And even better - my ping is higher than mount Everest & and the lag is throwing me back to 2008! But apparently there’s nothing wrong… well why would i waste my time ringing if there isnt a problem? @virginmedia

  • MJ_Humphries Martin Humphries (@MJ_Humphries) reported from Wilmslow, England

    @virginmedia I'm not typing out everything, having repeated myself for the last four months. See a/c 594717402 (area ref 20) for details. Customer service promised to call 30 mins after our latest conversation today. No call, 7 hours and counting. Just send the cheques!

  • brownhill76 Neil Brownhill (@brownhill76) reported from Sale, England

    @virginmedia Hi @virginmedia can you get someone to contact me as your customer service phone line has now hung up on me after over an hour because they couldn’t be bothered to help or fix my issue #virginmedia #customerexperience

  • MJ_Humphries Martin Humphries (@MJ_Humphries) reported from Wilmslow, England

    @virginmedia No, there's nothing to discuss. You have broken your terms and conditions by not sending the money you owe. Just send the cheques.

  • mrsparto claire partington (@mrsparto) reported from Ashton-under-Lyne, England

    @virginmedia Done this already, and did it last time. Was still without for hours! Apparently next update is 17:00 for today's area outage. Happening far too often this.

  • MJ_Humphries Martin Humphries (@MJ_Humphries) reported from Wilmslow, England

    @virginmedia But you will appreciate that I have zero confidence that you will resolve the issue as a web chat is no different to the numerous other phone calls we have made.

  • mrsparto claire partington (@mrsparto) reported from Ashton-under-Lyne, England

    @virginmedia No internet TV or phone again for the 3rd time this week!!! Can't speak to an actual person @virginmedia Shockingly bad service!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Getgrumpedon grumped (@Getgrumpedon) reported

    @virginmedia i did the pin hole reset and then went to a live chat and reset the hub and the 2 & 5hrtz thing but the internet is still having the same issue today. is the broadband in my area down or something i don’t think this is a me issue at this point 😳

  • devils50 Simon Devlin 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@devils50) reported

    @AngusScott @virginmedia Sky just as bad. No pride in customer services either

  • SimonGeorge75 Simon George 🇾🇪 (@SimonGeorge75) reported

    @virginmedia The link says there is no issue in our postcode! The app did update and show problems for all broadband, TV and phone. We still have no services and same for our neighbours. Now the app is also showing good service!

  • WillPinner Will.I.Am (@WillPinner) reported

    @virginmedia Seriously - raise a complaint and it get closed with no response at all

  • missyasmincath yasmin✌️ (@missyasmincath) reported

    virgin media has been down for 3 days wtaf

  • StuartGibbs3 Stuart Gibbs (@StuartGibbs3) reported

    @virginmedia Hi, it's now saying there is an issue with broadband and TV but not my phone which I don't get a dial tone from. Clearly an issue

  • PeterHarar Tech N food (@PeterHarar) reported

    @virginmedia Wow another great service from Virginmedia I was on the phone for 40 mins I get told it will take 30 days to investigate why I’m getting low speed, I requested for a engineer I get told can’t book right now but I’ll get call back within an hour and that’s nothing at all… wow

  • PeterHarar Tech N food (@PeterHarar) reported

    @virginmedia Just got the phone call saying they won’t do the 30 days check , Engineer will be coming down on 22nd dec, I had an engineer visit last week he found the problem fixed it was fine but service went back down later on that day

  • jakobh888 Pangzi 🇪🇺 (@jakobh888) reported

    @virginmedia I don’t think anyone expects 100% fault free. Today you are 100% fault. Over the last 6 months, I reckon we have had at least 20 days where at some point broadband will have dropped. I can pull actual stats once online. Do you think that is the right level of service?

  • FromLof1 LiveFromTheLoft tv (@FromLof1) reported

    @virginmedia I am at work doing a nightshift never had issues before today, i am in bs4 area only getting 2 bars