Virgin Media

Virgin Media Outage Report in Manchester, England

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The latest reports from users having issues in Manchester come from postal codes M61, M15, M1, M32, M4, M14, M3 and M2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Manchester, England 02/15/2025 03:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Bolton, Manchester, Oldham, Sale, Bury, Wilmslow, Stockport, Ashton-under-Lyne, Rochdale, Salford and Cheadle.

Loading map, please wait...
City Problem Type Report Time
United KingdomBolton TV
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomOldham TV
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • Jaynemcgrogan1 Jaynemcgrogan (@Jaynemcgrogan1) reported from Cheadle Hulme, England

    @virginmedia They replaced the line to the green box outside the house.3 technicians came. Line was working before just poor quality but now its dead

  • JabiRashid90 Hijab Rashid (@JabiRashid90) reported from Stockport, England

    @virginmedia your internet is ****! Goes down for days at a time. Been down since yesterday again. Can’t work properly, can’t speak to anyone properly, can’t watch tv. Can’t do nothing. Diagnosis is ****. Customer service is ****. Sort yourself out!!

  • GeoffJonners Geoff Johnson (@GeoffJonners) reported from Bolton, England

    @virginmedia what is the problem with catch up and on demand

  • Moonface1975 Rachel Walker BLACK LIVES MATTER (@Moonface1975) reported from Bolton, England

    @virginmedia how can I get in touch with you to discuss our huge hike in monthly payment for TV and Broadband? It is impossible to get through on the phone. You’re not even put in a queue! Please help or Sky TV beckons!

  • McglynnVicky Vicky (@McglynnVicky) reported from Ashton-under-Lyne, England

    @virginmedia please can someone contact me ... just had the most horrific service from a Jess in you call centre

  • IanBradbury_UK Ian Bradbury (@IanBradbury_UK) reported from Salford, England

    @virginmedia yet again my broadband is down - a nightly occurrence lately!

  • Mozza0705 Morris🥶❄️🥶 (@Mozza0705) reported from Oldham, England

    @virginmedia Contacted your call centre and they were no help. Broadband is so slow! Not good enough. No way anyone seems to want to help.

  • Orko77 Jenny (@Orko77) reported from Manchester, England

    When the scammers ring you up pretending to be from @virginmedia but your internet is down again, joke's on them!

  • pete_vella Pete Vella (@pete_vella) reported from Risley, England

    @virginmedia 4th failed appointment. I’ve just called to cancel my order and instead I received a Delayed Activation email. My instruction was to cancel my order today. I do not want to deal with a company as useless as you, so do not try and be clever with me.

  • woodyoo5 Paul Woodward 💙 (@woodyoo5) reported from Walkden, England

    @virginmedia Having major issues with Hub 4. Device is not supported on connect app or you website. On hold for ages on phone. Need support and will be looking for a refund. Can you support

  • Orko77 Jenny (@Orko77) reported from Manchester, England

    Hi @virginmedia, I rang 150 to say I wanted to leave. The person I spoke to instead offered me deals which I turned down. Then we finished the call. Have I left or would I have gone through a different process first?

  • Jaynemcgrogan1 Jaynemcgrogan (@Jaynemcgrogan1) reported from Cheadle Hulme, England

    @virginmedia No earliest they can fix it is feb 8th

  • JabiRashid90 Hijab Rashid (@JabiRashid90) reported from Stockport, England

    **** internet! Goes down for days at a time. Been down since yesterday again. Can’t work properly, can’t speak to anyone properly, can’t watch tv. Can’t do nothing. Diagnosis is ****. Customer service is ****. Sort yourself out!! @virginmedia

  • outspokenoneuk Marc Lloyd (@outspokenoneuk) reported from Manchester, England

    Been waiting over 2 weeks for a new V6 box as my TiVo box is so old! Nothing has arrived and nobody from virgin answers the phone or has replied to my live chat for a week! Shocking service yet again @virginmedia

  • ItsLuweeze Locked down Louise 🌹 #JustWearAFookingMask (@ItsLuweeze) reported from Manchester, England

    @SophieEB @virginmedia They’ve been giving my mate the runaround because she’s trying to cancel. She’s phoned every day for the last week, been put on hold for over an hour and then cut off! Awful service, I’m so glad I fcuked them off years ago 👍

  • AntBonney Anthony Bonney (@AntBonney) reported from Bolton, England

    My WiFi goes down so much it's unbelievable, Didn't have this much trouble with #Sky. @virginmedia get your act together, thank the lord for @giffgaff 4g.

  • Jaynemcgrogan1 Jaynemcgrogan (@Jaynemcgrogan1) reported from Cheadle Hulme, England

    @virginmedia I am an NHS front line nurse working all hours .I wont be available. I have enough to worry about and now i cant ring my dad as his phone is dead because of your engineers.please help us.

  • Jaynemcgrogan1 Jaynemcgrogan (@Jaynemcgrogan1) reported from Cheadle Hulme, England

    @virginmedia please can you rectify the problem on my dads landline.technicians have been to fix faulty line and now its completely dead.he has no mobile phone so urgently

  • RebeccaHRM Rebecca HRM (@RebeccaHRM) reported from Cheadle Hulme, England

    @virginmedia No one from your company has been in touch to arrange an appointment to fix the issue which is putting our property at risk. Hence my request.

  • DJKreases Kreases (@DJKreases) reported from Urmston, England

    @mikewebb227 @BockerWright @virginmedia I have been with Virgin for 17 years but had nothing but problems with their WiFi and the service has been poor. It took a long wait on the phone a couple of weeks ago but have finally cancelled my contract.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AresPlays_ Jason (@AresPlays_) reported

    @virginmedia It’s been down since yesterday’s and was due to be back as late as today at 4pm and it’s still out

  • mrpeacock23 Steven Peacock (@mrpeacock23) reported

    @virginmedia It says there MAY be a problem expect disruption, but my WI-FI is down my tv is down, I got a text saying you was doing service a few weeks ago and has been nothing but problems ever since not reslly what I expect being brand new customer...

  • OMG_its_LeanneX Leanne Ingram (@OMG_its_LeanneX) reported

    @virginmedia Can I have a service update? I can’t get into your website and our broadband has gone down. CM19 5RU

  • malone_silke Silke malone (@malone_silke) reported

    @virginmedia Apparently so , however each and every one of our neighbors had any issues. I just don’t understand as it impacts our life’s and career. Our new appointment is now the 23rd of this months , which is unacceptable. I’m really unhappy about the situation.

  • Bobs32 Bobs (@Bobs32) reported

    @virginmedia No issues in my area. Now what??? It’s been like this for over a week now!!!! Trying to get through to your customer service team is a nightmare and when you do get through they struggle with your complaint and can’t handle more than question. About to change providers!!!!

  • EmZp25 EmZ (@EmZp25) reported

    @Kh3jan @virginmedia now the chat has an error message? and i can no longer reply, this is a vulnerable 86 year old lady i am trying to sort out an issue for!

  • AG_Developer Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland

    @virginmedia Is there any ETA on issue resolution?

  • pepperbint Kate McKinnon (@pepperbint) reported

    @virginmedia Well I am sorry but I will be chasing this up, you have no idea the inconvenience this has caused. Please can you give me a definitive answer when service will be restored so we can make arrangements for tomorrow?

  • Kh3jan Kh3jan (@Kh3jan) reported

    @EmZp25 @virginmedia Shame that their customer service has gone down hill since they closed most of their UK Based call centre's.

  • itsljplayz ljplayz (@itsljplayz) reported

    @virginmedia new day , another wifi problem. Same as yesterday the WiFi gone again . box is flashing green. How can you fix it please (already done all the usual switch off & on and it’s away from direct heat etc). Had no internet all day yesterday now today a few hours gone too