Virgin Media

Virgin Media Outage Report in Manchester, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Manchester come from postal codes M61, M15, M23, M32, M7, M8, M35 and M1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Manchester, England 03/16/2026 07:15

March 16: Problems at Virgin Media

Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Stockport, Timperley, Oldham, Rochdale, Salford, Ashton-under-Lyne, Cheadle and Hyde.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester TV
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomBolton Internet
United KingdomManchester Internet
United KingdomBolton Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • R3d_Nemesis Aron Pearson (@R3d_Nemesis) reported from Poynton, England

    @virginmedia Today and last week and the week before that and so and so on!!! They either say “we will call you back” they never do!! or “the cheque has been sent” it hasn’t !!! You are causing so much distress to my grandparents #ripoffBritain #ofcom @karent161270

  • markdean5413 mark dean (@markdean5413) reported from Salford, England

    So we finally have internet back on after 45 hours 😡no updates from @virginmedia again very very poor service

  • Neeeko01 Nico☀️ (@Neeeko01) reported from Sale, England

    @virginmedia No I was to busy working 7 days to pay for it why do I need to @skytv never needed too—-surly it’s a standard set up to record a programme whatever the length.

  • geordiemanc70 GeordieManc (@geordiemanc70) reported from Manchester, England

    @virginmedia @Kabatan7 Oh bollocks. You gave me the same "busier than normal" line in January. Hopelessly understaffed "customer service" for all of the last 10 years. That's why you didn't remotely challenge my case with @CISASUK, just paid compensation. 1/2

  • geordiemanc70 GeordieManc (@geordiemanc70) reported from Manchester, England

    @virginmedia @Kabatan7 @CISASUK Cheaper to compensate the few that can be bothered to take the complaint process all the way than to provide a service where loyal customers don't feel taken for granted and ignored. 2/2

  • sarahmulli Sarah (@sarahmulli) reported from Manchester, England

    @virginmedia 2nd Friday in a row the broadband in our area goes down for the entire day in M14.I’ve been tracking this and have registered loss of service AGAIN. Currently Hot spotting off mobile as WFH!Can someone pls advise what the issue is & what’s being done 2resolve ASAP?

  • markdean5413 mark dean (@markdean5413) reported from Bury, England

    So had no internet now for 36 hours😡lisa cannot work from home have to rely on 4G for everything very poor @virginmedia

  • Conuggy Christine C (@Conuggy) reported from Manchester, England

    @mouthwaite @EE Virgin In particular are absolutely awful I’ve been paying full whack for fast BB yet it’s off more than it’s on so infuriating especially when you’re attempting to work from home! Absolutely poor service all round from Virgin media

  • R3d_Nemesis Aron Pearson (@R3d_Nemesis) reported from Poynton, England

    @virginmedia We are 7 months down the line, spoke them today and still not resolved. Will phone again 😞

  • 1sophiereynolds Sophie Reynolds (@1sophiereynolds) reported from Cheadle Hulme, England

    @virginmedia hi, I currently have no internet. I’ve ran a service check in my area and apparently it’s fine. I am WFH so need to get online immediately. Can anybody assist please?

  • DianeHilton20 Diane Hilton-Wainwright (@DianeHilton20) reported from Cheadle Hulme, England

    @virginmedia why don’t you solve my intermittent internet problem and why do your chat people ignore me? Poor poor service . I will be voting with my feet .

  • Conuggy Christine C (@Conuggy) reported from Manchester, England

    @virginmedia how many days without WiFi before I get real help it’s M11 MCR it’s been 3 days now .. only had it back for 3 weeks prior to that it was off everyday for hours for roughly a month it’s driving me INSANE because there’s NO REAL people to speak to gotta go work now!!

  • brownhill76 Neil Brownhill (@brownhill76) reported from Sale, England

    @virginmedia trying to downgrade a tv package! Website only allows upgrades an you don’t answer calls. No email contact! Someone contact me please or I’ll just cancel the DD 👍 an shift to another provider , cheers

  • ShanRebec94 Shannon (@ShanRebec94) reported from Sale, England

    Internet is down again, not good enough really when I can’t work from the hospital and have to work at home @virginmedia

  • harris_group_uk Victoria Harris (@harris_group_uk) reported from Cheadle Hulme, England

    @virginmedia It says no issues but the entire area has no Virgin Media.

  • jehsuey johnconroy (@jehsuey) reported from Oldham, England

    @virginmedia your customer service staff are a joke. Constantly, lie cut you off and never resolve your issue. Get rid & start again.

  • j_dip Jai Mistry (@j_dip) reported from Bolton, England

    @virginmedia currently have had no broadband for the last 3 hours, I am aware the service is down in the area but do you have any indication as to when this will be resolved?

  • TanvirHamid1982 Tanvir Hamid 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝 (@TanvirHamid1982) reported from Manchester, England

    If @virginmedia are reading, #M14 area of #Manchester seems to have #wifi connectivity issues as I'm trying to watch something on my phone 📱& the stream keeps freezing & rebooting.

  • Neeeko01 Nico☀️ (@Neeeko01) reported from Manchester, England

    Made a few mistakes in my life but changing to @virginmedia from @skytv has got to be the best slap in the face ever 11 hours of the final @PGATOUR and it stops recording hole 18 putting absolute shite service #NeverAgain

  • adeleturton Adele Turton (@adeleturton) reported from Salford, England

    Do you think perhaps someone could return my phone call regarding my complaint @virginmedia absolutely disgraceful service, obstructive when I’m trying to resolve your error from 2 years ago #avoidvirginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Lee4892 Lee-Lee (@Lee4892) reported

    @VirginMediaIE @UtilityregCRU This has been escalated to a manager, gone to the CRU and at least 6 complaints made and you advise there's nothing you can do. That virgin media services state that 'you don't actually provide wifi' with the service. Something that is a complete joke

  • realbugsycat Bugsy (@realbugsycat) reported

    @virginmedia @hippiehels We all have issues Stop being so vain

  • PaulBrinkworth2 Paul Brinkworth (@PaulBrinkworth2) reported

    Can you advise where my outstanding monies are which were awarded in November 2022 after adjudication by CISAS to myself due to the appalling service I encountered from @vmbusiness over the past 6 months please???

  • lyndonstb Lyndon (@lyndonstb) reported

    @virginmedia I made a complaint via your web form because this is the way I wanted to complain. I got a response telling me to call up. If I wanted to call up and be in a queue for hours I would. Terrible lazy service. Who can I escalate this to?

  • Mo80881169 Mo (@Mo80881169) reported

    @virginmedia Other than the fact that it’s EVERY month, no. I have suggested to your customer services people that possibly the cable could have degraded, I think we’ve been customers for 23years, but your people say not

  • Jack_Rixmah Jack (@Jack_Rixmah) reported

    @virginmedia constantly i face problems with your service no ethernet will work out of the hub whatsoever

  • 75Jenontherun Jenny Moon (@75Jenontherun) reported

    @virginmedia There is today but there wasn’t at the weekend. We were told it would be resolved by 6pm but nope not working. We work from home and my kids need to do homework? We’ve been loyal customers for 12 years but we will leave Virgin as there have been so many issues lately.

  • hippiehels Helen (@hippiehels) reported

    @virginmedia Going round in constant circles trying to get help for my elderly mother who's landline hasn't worked for weeks. Yes, we have tried two brand new phones. No option to book an engineer online as apparently there is no fault!! #notconnected

  • RBooth86 Rick Booth (@RBooth86) reported

    @virginmedia why is the internet still down in M15 postcode? 2 days now. Neither of us can do any work.

  • Lee4892 Lee-Lee (@Lee4892) reported

    @VirginMediaIE @UtilityregCRU "In relation to the internet issues, these were identified as Wi-Fi issues& unfortunately Wi-Fi is not a guaranteed service& Virgin Media have stated they have troubleshooter to the extent that can regarding Wi-Fi as apart of this case."