Virgin Media Outage Report in Manchester, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Manchester come from postal codes M61 , M32 , M40 , M15 , M29 , M43 , M23 and M8 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Stockport, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale, and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Wi-fi | 1 day ago |
|
Manchester
|
Wi-fi | 2 days ago |
|
Manchester
|
Internet | 3 days ago |
|
Bolton
|
Internet | 5 days ago |
|
Manchester
|
Total Blackout | 5 days ago |
|
Manchester
|
Internet | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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Jayne Brindley (@dizzys_girl) reported from Stockport, England@virginmedia called to obtain a new router for broadband, 12 mins to get to speak to a human then placed me on hold & never comes back. Ring back again & get told I will be charged, request to speak to a manager who when I say I will go elsewhere, asks me to hold then cuts me off
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Ana Stewart (@withloveanax) reported from Sale, England@virginmedia is the absolute worst! Still no call from a supervisor regarding the mess their engineers made on my property and no compenstation given, 4 weeks later still waiting... say no to virgin media guys
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James Mayo (@JamesMayo_) reported from Manchester, England@virginmedia Yes I have, also reset it a few times and it’s still been down for a few hours now
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Amanda (@Amandaajxx) reported from Westhoughton, England@emmerrr_triciaa @virginmedia Everyone in my area has the same problem 😠
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John Grimshaw (@LeanintoDesign) reported from Oldham, England@virginmedia It was for an iPad and was a straight swap for an old virgin SIM, your customer service didn't understand that it wasn't a phone I was using. Apple knew within seconds what the issue was, I told your team and they said they were lying and I didn't know what I was talking about 🙄
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Jon Samuel (@djleumas) reported from Urmston, England@virginmedia shockingly bad customer service for the last 3 days trying to sort an issue with 2 different orders and being told for 2 of those days that we don’t exist. Now means we have missed out on the deal we really wanted. Please can our issue be sorted.
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James Mayo (@JamesMayo_) reported from Manchester, EnglandNo data on my phone and ******* @virginmedia internet has been down all morning 🤬
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Anthony Cadman 🐝🐜💙🏆🏆🏆🏆 (@Cadders1968) reported from Manchester, England@HayBulbs @TheMontyDon @virginmedia Exactly the same happened to me, really annoyed when I came to watch it this morning, @SkyUK Had this issue solved years ago.
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John Grimshaw (@LeanintoDesign) reported from Oldham, England@virginmedia It's far too late for that, after getting no help from your team on 3 separate calls @Apple stepped in on call 2, found your APN settings for us and we sorted it out for you. You owe them a high 5 and a hug, and a training session for your customer service team.
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Ash Kapriyelov 🎮🦄🌈 (@ash_kaprielov) reported from Salford, England@virginmedia I was on hold for over 45 mins just now. Had to hang up.
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steve wilcock (@wilcock_steve) reported from Rochdale, England@virginmedia Any news on when this service will be back up and running it’s now 12 days!!! #virginmediaisajoke #votewithyourfeet
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John Grimshaw (@LeanintoDesign) reported from Oldham, England@virginmedia @Apple After telling us on call one that's what the problem was. Well done @Apple.
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James Mayo (@JamesMayo_) reported from Manchester, England@virginmedia Doesn’t say their is any problems with the internet no, and no I’m with EE
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Sam Rogers (@8ballSambo) reported from Walkden, England@virginmedia Hi, any reason my internet is down (M38 postcode) been down since early this morning cheers
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John Grimshaw (@LeanintoDesign) reported from Oldham, England@virginmedia today your customer service team delivered terrible service to us in comparison @Apple were top notch and told us what was wrong and what @virginmedia had to do to fix the problem. When I explained this they hung up on me. 3 times today. #shitservice
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Anthony Cadman 🐝🐜💙🏆🏆🏆🏆 (@Cadders1968) reported from Manchester, England@TheMontyDon Watched my @virginmedia recorded @GWandShows this morning, started with that lovely lady talking about her roses, so annoyed, iPlayer here we come. @virginmedia why can't your box adjust the recording times when a series link show starts at a different time, happens a lot v poor.
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Rich 🐝 (@richtimperley) reported from Sale, England@unit_1974 @virginmedia We have exactly the same issues. Blinking frustrating 😤
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Natalie Johns (@natalie_19851) reported from Salford, England@17mxmi @jamaican__kidd Virgin media is shit too
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Steven Woodside (@woody0702) reported from Bolton, England@virginmedia why does your broadband never work between 5am and 7:30am in #Farnworth Surely this a poor service as things are not never working... If there are works why does your website never update to say so
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Amanda (@Amandaajxx) reported from Westhoughton, EnglandEveryone in westhoughton hasn’t had any service for a week now! @virginmedia I want compensation 😤😤😤😤
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Carrie Shearsby (@CarrieShearsby) reported@virginmedia The engineer who came today, its just me down my road having problems. The TV and phone still works its just the wifi
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Tony (@ajsmiffy) reported@virginmedia So why did they say they could do it and send me the form on 15/4 ??? I can’t cancel now having just signed up for another 18 months on the pretext of getting this sorted.
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Harvey Sond (@harveysond) reported from Leeds, EnglandNever known such bad customer onboarding as virgin - I would avoid if you have a new build @virginmedia
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Will (@youcantgoback) reported@virginmedia It was off all Friday last week. It was off about 5 hours today. And now I planned to work tonight to make up for it not working most of the day and it's off again.i work from home for myself and I need the internet to make a living. Never had these issues with sky.
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Immortal Machine (@lmmortalMachine) reported@virginmedia No known issues it shows. I've reset the router to see if it quells any problems.
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Emma Goldsmith (@egoldie77) reported@virginmedia CEO email it’s is then. I’ve tried. Your customer service is despicable. I’ve screen grabbed your unhelpful comments.
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Sue Stevenson (@SueStev88367400) reported@VirginMedia Why do I keep loosing my internet connection? Have spent 2 hours + speaking to your ‘help’ desk & it still keeps going. VERY ANNOYED CUSTOMER!!!!
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Ann James (@AnnJames7) reported@virginmedia I’ve had no monitor service for two days now 🤬 and obviously I can’t ring you find out why!!
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Adam Dunn (@ADunn1872) reportedDoes anyone on here work for Virgin Media able to help me please? Cheers.
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Emma Goldsmith (@egoldie77) reported@virginmedia Is this a joke? Don’t call me by my first name you don’t know me and have been completely useless. Let’s see what your CEO says about your comments and treatment of a very loyal customer. Despicable.