Virgin Media outages and service status in Manchester, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Manchester, including 3 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 29, 3:08 PM GMT+1.
- Internet (48%)
- TV (30%)
- Wi-fi (11%)
- Total Blackout (9%)
- E-mail (2%)
- Phone (1%)
The latest reports from users having issues in Manchester come from postal codes M61 , M23 , M32 , M20 , M15 , M24 , M8 and M9 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 29: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Bolton, Wilmslow, Stockport, Salford, Rochdale, Bury, Sale, Ashton-under-Lyne, Leigh, Altrincham, and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Internet | 2 hours ago |
|
Oldham
|
Internet | 8 hours ago |
|
Manchester
|
Internet | 20 hours ago |
|
Manchester
|
TV | 1 day ago |
|
Bolton
|
Internet | 1 day ago |
|
Manchester
|
Total Blackout | 1 day ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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Liz Tuite (@tuite_liz) reported from Atherton, England@virginmedia 2/2 who can I speak to as it was working fine on Friday until the issues that were nothing to do with me happened, so don’t see why I should now pay for a technician
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GLENN (@gbmcfc) reported from Manchester, England@virginmedia Well you find I'm cancelling my contract with yourselves, hope you go bust, your customer service team is a shambolic embarrasment. Loyalty works both ways.
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Carol Rowles (@CallyRaven) reported from Westhoughton, England@virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia Will they help if the Wi-Fi is working at the time I call? Because my issue is that when it is working, your advisors consider their work done despite telling them that it usually doesn’t last. And invariable, it doesn’t.
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Tony Jacobs (@tonyj01) reported from Manchester, England@virginmedia seems to be down nationally. 1: tell us status 2: tell us when back on
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Gemma ≅ (@SimpaticoGem) reported from Walkden, EnglandTell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?
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Reece Jordan Doonan, RN (@Lerounxi) reported from Salford, England@virginmedia can you confirm if there’s active engineer trying to rectify the service outage Manchester (M30). Widespread issues reported according to your service outage on website ?
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Martyn The Driver (@martyn_driver) reported from Rochdale, England@virginmedia after 26 years as a loyal cable customer it is time to say goodbye. It would seem that loyalty is not rewarded, and you don't want low use customers
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England@virginmedia I’ve just connected a new router for faster speeds and it isn’t working. I’ve called up and your customer services person who told me contradictory information, put me on hold and then hung up on me.
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Michael Clark (@michaelclark09) reported from Sale, England@Shredda @virginmedia Oh damn, that's peak. Might just be a coincidence then 🤔
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David (@Aldehulme) reported from Oldham, England@virginmedia I need to speak to somebody regarding a broadband problem without you running a check that will cut me off the internet. How do I get past this to speak to a person?
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Carol Rowles (@CallyRaven) reported from Westhoughton, England@virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia Have you just stopped responding now? Having some system issues?
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Kelly Walsh (@Kellywalsh758) reported from Stockport, England@virginmedia Iv asked lots of questions that have gotten me no where. To be hung up on over & over. They gave me a date of 17th December for it to have it installed no reasons as to why nothing explained I just think it’s a joke and the costumer service is dreadful. To have to wait 6 weeks!!
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Hannah Tompkins (@he_tompkins) reported from Manchester, England@virginmedia my broadband was “delivered” today by Yodel but the package is no where to be seen and wasn’t attempted (I’ve been in all day waiting). I can’t get any help from them, please help!! 😭
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England@virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi
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johnsonhomes (@johnsonhomes2) reported from Sale, England@virginmedia Her phone like works at the moment because she has power but not in a power cut. This is one of the issues set out in the email which VM requested I send on Wednesday
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GreenWasBlue (@GreenwasBlue) reported from Bolton, England@virginmedia I've tried the online help to no avail.Just going round in circles. How do I get to book a visit by a human being?? 😡
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Liam 🐀 (@Scarlet0Pimp) reported from Stockport, England@virginmedia hello, can you please fix the broadband in the sk11 8aa area once and for all. It was down yesterday afternoon, just gone down today and down last week. Clearly there is some Faulty hardware that needs replacing. How can people work from home with broadband like this
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Barry Slater (@barrys59) reported from Barton upon Irwell, England@virginmedia still no service M27. 4th hour! Rubbish!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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lifeislife (@nothings1mple) reported@virginmedia @PeteUK7 Very poor service @virginmedia , why is it companies like yours make an already difficult time even worse, shame on you.
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Urm (@erm2urm) reported@virginmedia I've been waiting for 35 mins for somebody to answer my call. VM CS is awful. I can't log into my account. I get a message to enter my email. I do this. I get sent and email. I click on the link and it starts the same process again. Can somebody please HELP!!
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Ana Atkinson (@Ana1Atkinson) reported@virginmedia we currently have no broadband, no tv and no landline. When I checked the service status, it says phone is ok, so I’m unable to register that we have no landline?
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dAve Fletcher 🦉 (@_dAveFletcher_) reported@virginmedia Maybe it's just premiers that I can't watch, The Bride, The Running Man etc.... I can watch older stuff. That's poor form!
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WimpingEgo (@WimpingEgo) reported@virginmedia You say you have identified the problem & an engineer is on their way, but shocking nothing has been fixed it fixed date went from the 18th to 20th to 26 to the 21th then to 26th to 29th and now its the 5th. I'm paying for 1 Gig and get 40mb.
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Simon's Mac Tech 2026 (@MacTech2023) reported@PeteUK7 @virginmedia All calls are recorded so a complaint would be upheld if any of th things people are saying is actually true.
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ProfessorChocolateCaXe (@ProfChocCaXe) reported@PeteUK7 @olivetreedogs @virginmedia You believe in a fake "disease" with an almost 100% survival rate, the microscopic number of people who DID die had serious underlying health conditions anyway (notable example: George Floyd), that had "no symptoms" list as a symptom but you would still get anyway even if you were vaccinated from people who weren't vaccinated and was so "dangerous" that the entire economy had to shut down and everyone would be forced to stay at home unless they were out rioting for BLM.
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Catherine 🏴🇬🇧 (@katie4249) reported@virginmedia Internet down in PA2 again. Third time in two weeks !
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Free I.T. Stafford (@freeITstafford) reported@JamieGBarry @virginmedia I tried that trick, and they told me my address will be stored and I'll always be classed as "existing" even if I moved provider then came back, so I would never be eligible for a "new customer" deal. The only way to be a "new customer" is to move house and recontract.
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Pete Domican (@PeteDomican) reported@Grumpus04164070 @PeteUK7 @virginmedia After my father died, one company said ‘we’ll keep his customer account on file, in case he wants to reopen his account’.