Virgin Media Outage Report in Manchester, England
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The latest reports from users having issues in Manchester come from postal codes M61, M15, M3, M25, M24, M32, M40 and M16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Oldham, Rochdale, Salford, Stockport, Ashton-under-Lyne, Cheadle, Hyde, Sale, Bury, Stalybridge, Altrincham, Wilmslow and Littleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Bolton |
TV | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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Jenny
(@Orko77) reported
from
Manchester, England
Hi @virginmedia, my neighbours and I are all having connection problems today but when one of us managed to speak to someone, was told that it all looked fine and is having a virtual technician calling. Seems a bit pointless if we're all struggling?
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OAFCDambuster #MHFA
(@oafc617) reported
from
Oldham, England
@virginmedia - hi .. your product is struggling to show even 2mbps download in the OL2 area! Is there a problem in this area?
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boltonbwfc
(@Bolt100Wands) reported
from
Bolton, England
@virginmedia an absolute disgrace all night the pixelating of every channel on our boxes plus all Bolton the same! Service Status saying nothing wrong! Sort it Virgin! We pay for a service!
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@virginmedia desperately in need of some help
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geoff george
(@ggfeb62) reported
from
Oldham, England
@ChadWeather @virginmedia I am of the opinion that Virgin Media just gives lip service to its customers takes their customers money without fixing any of their customers issues or concerns 😟 I pay a substantial amount each month.... What for they say go online....reboot no change 😡
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Martin McGovern
(@MrMcSmee) reported
from
Manchester, England
Virgin broadband down yet again! 4 months of the absolute worst service I've ever endured. Yet @virginmedia expect me to continue with them on the day of a massive price increase. I'd phone them, but don't really care for waiting an hour to get through for the 20th time #Yay2021
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Ben Heyworth 😷
(@ThisMorningCall) reported
from
Manchester, England
@virginmedia Well it’s just gone down again!!!! 🤬🤬
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Josh Deegan
(@Josh_Deegan) reported
from
Manchester, England
@virginmedia For months and months on end my WiFi has been in and out like the hokey bloody cokey. I've downloaded the signal check app and it tells me signal is great when it's clearly not. Trying my best to work from home but this is causing me unwelcome stress.
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Mal Swann
(@MalbiffaSwann) reported
from
Cheadle Hulme, England
@virginmedia Yes it is I regularly check cables and connections but this does not improve the signal in the upstairs of the property at all
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Phil Samphire
(@unlovedlongsigh) reported
from
Manchester, England
Hi @virginmedia I have just spoken Customer service, very brusque and clipped and use the term “Sir”in a very passive aggressive way. my order upgraded service they was insistent that virgin didn’t it so I had to email her “Order ref: WS7344640 Order date: Wednesday, December 2”
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Martin McGovern
(@MrMcSmee) reported
from
Manchester, England
@virginmedia Thank you for pointing out what I already knew about my contract. Do you not have a response in relation to the actual issue?... The shocking service, & the obvious reason why an unhappy customer lacks any real desire to continue being a customer? Irregardless of the increase.
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Rebecca Wilson 🌈
(@wilsonbecks1) reported
from
Bolton, England
I would be grateful if someone from customer services at @virginmedia could contact me regarding the lack of service received since moving over to @virginmedia
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Mal Swann
(@MalbiffaSwann) reported
from
Cheadle Hulme, England
@virginmedia I need some help my wifi needs boosting in the upstairs of the house how can I get a booster from you? I’ve looked on your website and it’s impossible to find how I can get one from you. TBH can’t believe I need one given the cost I pay for your super broadband
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boltonbwfc
(@Bolt100Wands) reported
from
Bolton, England
Once again @virginmedia tried to ring you but your customer care is shocking. I know of over 100 people plus in the Bolton area with continuing pixelating on ur TV Service which means you cannot watch TV! This needs sorting ASAP! Shocking service and unacceptable with what I pay!
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Ben Heyworth 😷
(@ThisMorningCall) reported
from
Manchester, England
Bloody WiFi has gone down yet again!!! Sort it out please @virginmedia £60 a month for unreliable services is a joke
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Josh Deegan 💙
(@Josh_Deegan) reported
from
Manchester, England
@virginmedia Yep. Checked all that, used the app and it says everything is great. I called the customer service line yesterday and it said it needed to send something down the line but nothing happened.
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Phil Campbell
(@PhilCampbell_) reported
from
Manchester, England
Note to everyone....never join @virginmedia on an offer. scamming bastards! 🤬
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Geoff Johnson
(@GeoffJonners) reported
from
Bolton, England
Any chance you can sort this picture issue out @virginmedia
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Jonny Barnes
(@jonnybarnes) reported
from
Whitefield, England
Poor TV signal with @virginmedia at the moment, at least the internet seems to be okay
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Liam Laverick
(@LiamRLaverick) reported
from
Urmston, England
@virginmedia literally THE worst internet provider. Nothing but trouble since we switched from Sky. Engineers been out twice and still losing connection constantly. Had to turn off the WIFI to even tweet this 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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danielle richards
(@ms_arsenal1988) reported
@virginmedia Great response John…exactly why your company are the worst no acknowledgment for the customers stress or the situation just matter of fact…fyi the representative didn’t explain that..virgin provide excellent customer care I see. I’m done I’ll just contact ombudsman
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S Blinkhorne
(@deepdiver456) reported
@virginmedia I called your support team and they told me it will be out until tomorrow afternoon. I can't even connect to the box because there is no service. Not a good start.
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S Blinkhorne
(@deepdiver456) reported
@virginmedia That status page is also a joke. I get a message to say it is working, then it isn't working, then there is an issue with my box. Brand new box, not very happy.
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OTBC
(@OTBC69) reported
@virginmedia getting fed up with your customer services. 3 weeks into a query and still no further forward. An upgrade and broken activation link still not sorted. 60 mins on phone yesterday and got cut off. How do I complain?
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Ravin 🇹🇹🇬🇧
(@ravinrr80) reported
@virginmedia Yeah that's the same number that just puts you in an unending menu with NO option to reach an actual human. Your customer service is nonexistent. I'll be cancelling my contract.
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zeded
(@zeded) reported
@virginmedia are demanding a 22% increase in broadband payments part way through 18 month contract. Wtf do ofcom do?
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Code In The Cabin
(@CodeInTheCabin) reported
@virginmedia Yes I have been online before, soon as I contacted you for over charging £450 I started not being able to login to my account. Done password reset successfully many times and always same error logging in.
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@virginmedia Well... @VodafoneUK also invest around about the same amount of money in their network, and they haven't increased the prices anywhere near as much as you have. And I'm always connected whenever I'm outside the house. No issues with connectivity whatsoever.
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S Blinkhorne
(@deepdiver456) reported
@virginmedia Yes, just saying it is a really complex issue, which I guess means it isn't going to be fixed any time soon.
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Ben Dodridge
(@BenDodridge) reported
Hi @virginmedia, hope you’re having a nice day? I’m not, was supposed to have broadband installed on 22nd Jan but got a text the day before delaying till 18th Feb. Just had another delay to 8th March sent today. Unbelievably bad, and no-one in the call centre has any clue