Virgin Media Outage Report in Manchester, England
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The latest reports from users having issues in Manchester come from postal codes M61, M15, M40, M23, M32, M7, M8 and M35.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Bury, Bolton, Timperley, Oldham, Rochdale, Salford, Ashton-under-Lyne, Cheadle and Hyde.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Stockport |
Internet | |
| Manchester |
Internet | |
| Bury |
||
| Manchester |
Internet | |
| Bolton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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David Davo Gray
(@Davogray) reported
from
Stockport, England
@virginmedia Yes I’ve done all the checks I’m supposed to do and it’s still not working.
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Alan_MPS
(@AlanStockton11) reported
from
Salford, England
@virginmedia think you need to understand your customers are your business shocking speaking to your so called customer service team today didn’t care that my service has not worked now for a month, after a so called engineer was in my home for 5 mins saying all working 😢
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David Davo Gray
(@Davogray) reported
from
Stockport, England
@virginmedia Thanks. I’m doing online checks at the moment. There are no problems in the area according to your checks. Just seems to happen a lot. It’s very frustrating and trying to speak to someone takes forever.
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Shaun
(@shaunbentley) reported
from
Salford, England
@virginmedia just spoke to, hands down, the rudest child I’ve ever spoke to. Morgan in the cancellations department. Seriously he was lucky we weren’t face to face. Little brat.
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knowmadiqx2x
(@knowmadiqx2x) reported
from
Manchester, England
@JZief @virginmedia M19 levenshulme down too #virginmediabroadbandblues
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia I’m afraid you’ve used the new deal trick before and look where we are. I am stuck without internet for a week and paying for a poor and inconsistent service. The server for my postcode M210ZN is down. Yet my wife who was working less than a mile away had no problems.
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David Green
(@DTGreen63) reported
from
Stockport, England
@Virgin_Victoria @MadeByDyslexia @virginmedia They won't help customers service is crap they don't won't to know full stop
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia Said it would be fixed by 3pm - here we are at half four & still no service.
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Andy Powell
(@p0welly) reported
from
Greenfield, England
For the live of God @virginmedia stop digging and fix your bad practices.
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David Davo Gray
(@Davogray) reported
from
Stockport, England
No internet again @virginmedia must be an idiot to pay £51 a month for this crap. Not for much longer.
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia But it keeps happening time after time and it is so difficult to get through to a human being (someone in a call centre in India) & when you do there’s no explanation of why it keeps happening. I run two small businesses and am reliant on a god quality reliable internet service.
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
@virginmedia Yes I don’t think so. You are certainly not marching with us. You haven’t replied to my tweets, answered my phone calls or made any effort at solving our problem. We upgraded to 500mg this week & have nothing but problems. Currently no internet. Thank god for @EE
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
Thanks EE. Do you do home broadband cos @virginmedia are shockingly bad and has the WORST #customerservice I’ve had the misfortune to experience. #jobsworths apparently the machine Einstein “won’t let them” send out an engineer to fix the prob they caused.
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
@virginmedia Your ‘efforts at customer service’ don’t appear to be working since I’ve not had a reply to my last tweet or Facebook message. But I am nothing if not persistent so I WILL keep trying until someone at virgin takes responsibility for offering some customer service #virginmedia
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia you have just lost two loyal customers of nearly ten years. Countless internet connection problems & today was told the latest may not be fixed until August 29th - yet you are proposing another price hike. Appalling.
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Rian Murray
(@rian951) reported
from
Westhoughton, England
@virginmedia Well unless you can help with a booster - customer services wanted £360 for an EE one! Most other providers offer WiFi Calling!
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Pamela Carter
(@pcjcarter) reported
from
Manchester, England
@virginmedia better sort their service out before 9pm for the #HandsmaidsTale 🤬🤬
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Andy Powell
(@p0welly) reported
from
Oldham, England
@IanSlaterPhoto1 @libertygal72 Nope, the bank issue you a new PIN, it's not the same as knowing what your old PIN was. The issue isn't do much the post, it's storing passwords in plain text which @virginmedia have repeatedly claimed they don't do.
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia Finally got through. Total loss of service - not expected to be fully back on until 29th of August! That’s nearly a week! Your service is appalling and you have the gall to be charging more. We will be looking at changing suppliers immediately.
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
@virginmedia And just to be clear. I’m fine with things not working properly. That happens. I’m not fine with a total lack of customer care.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren Glynn
(@glynn_lauren) reported
I'm sick of being sent the same 'advice' from virgin media. Internet is awful, tivo and catch are unusable and the box has just turned itself off when even trying to access iplayer 🤬
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nature boy
(@carsoncoleart) reported
@virginmedia but what is the fault? why is the fix time constantly extended? why is this taking so long? I want know the reason for the problem. It is coming up to 3 days without internet and I know as much as when first noticed I had no internet. Least u could do is provide info and details
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Nibky
(@Nibky) reported
@virginmedia Unfortunately no, I’ve troubleshooted everything I can from my end. And I know that a lot of people have called up regarding it but there shows no issue. Sorry I meant it occasionally stops after 9pm but happens throughout the entire daytime. I get on at 2pm - 9pm as an example.
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Sally Merritt
(@SallyMe27423062) reported
Hi @virginmedia No Internet all day and now the expected fix time has gone from 3:34pm today to 10:05am tomorrow. Will you be refunding the cost of tethering off mobile for the work video calls I've been on all day? Can I expect the fix time to jump again tomorrow? Thanks
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DüVeLä
(@duvelaX) reported
@virginmedia Nope there isn’t any.. the problem has been intermittent.. hasn’t been going off since this morning
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Devon Jardine
(@Buffel140) reported
@virginmedia Through your slow chat service. By the time somebody woke up and replied to my tweet i was able to go through the pain with an agent. Hope you dont screw it up again next month.
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j
(@GodofReason1) reported
@virginmedia Nar forget it, im not ringing again to be told they will ring back, which they never do, ive had it, I cant leave because of a health and safety lock you guys put on, basically I'm being held hostage and told you're staying with us! I'm not having it anymore
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mike mike
(@mikemik23253932) reported
@virginmedia What an absolute shower of amateurs, kept waiting for 42mins then cut off after speaking to an advisor who's checking my query. Has anyone else suffered such appalling customer service? Cancelling v shortly
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Michael Mcevoy
(@McevoyMikemclfc) reported
@virginmedia how do I cancel my mobile phone insurance
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Callum Macdonald
(@CallumMac92) reported
@virginmedia id like to log a complaint. I have been having issues CONSISTENTLY with bt sport 3. I have logged a complaint last month and not been resolved. TV is flickering right now. Shambled of a service