Virgin Media outages and service status in Manchester, England
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Full Outage Map
- Virgin Media generated 8 outage signals in the last 24 hours around Manchester, including 8 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 21, 8:12 PM GMT+1.
- Internet (43%)
- TV (33%)
- Wi-fi (12%)
- Total Blackout (9%)
- E-mail (3%)
- Phone (1%)
The latest reports from users having issues in Manchester come from postal codes M61 , M32 , M23 , M20 , M27 , M24 , M25 and M8 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Salford, Manchester, Bury, Sale, Oldham, Stockport, Wilmslow, Bolton, Rochdale, Ashton-under-Lyne, Leigh, Altrincham, and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Salford
|
Internet | 13 hours ago |
|
Manchester
|
17 hours ago | |
|
Manchester
|
Total Blackout | 17 hours ago |
|
Manchester
|
Wi-fi | 19 hours ago |
|
Bury
|
Internet | 20 hours ago |
|
Sale
|
Phone | 22 hours ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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Laura May (@Laura_May_Ness) reported from Manchester, EnglandHi @virginmedia I have just moved into a new apartment where Wi-Fi is included. I have registered as a resident and I have received a pre-contract email but no account number and I am unable to connect to the Internet. Can you help me set things up?
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Nathan (@nathangreen101) reported from Ashton-under-Lyne, EnglandHi @virginmedia is there a particular reason your engineers phone to say they are here but never actually turn up?
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Mark Armstrong (@mark001282) reported from Manchester, England@virginmedia I spoke to your customer service team on 2nd January who advised all issues had been resolved and my sim card was being sent out by royal mail delivery. Even with any postal delays out of your control it seems odd that it hasn't arrived.
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Adam🍺 (@MCR_ADM) reported from Stockport, EnglandBeen on a live chat to Virgin Media since 9:30. WFH joys. Not much work has been done. But got my bill down. #CozzieLivs.
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Barry Slater (@barrys59) reported from Barton upon Irwell, England@virginmedia still no service M27. 4th hour! Rubbish!
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Edwin Daniel (@EdwinDa18453545) reported from Stockport, England@virginmedia @richardbranson @VirginMediaCC unethical practice & worst cust serv.after 50 days of total loss of service and no resolution and taking 52 pounds for that period from me now they are denying compensation as well as refund of monies taken.
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia I have phoned you at least 10 times this week. I’ve had a visit from a technician. My Wi-Fi still doesn’t work. I rang up AGAIN in the last half an hour, after waiting for 30 mins to speak to someone, they said they had ‘system issues’ and hung up on me. (1/3)
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CLAIRE GROVER 🐝 (@ClaireabelleRed) reported from Bury, England@virginmedia Thanks for updating I've had my 82 year old dad on the phone as he only has the main tv channels so I guess its the same issue as the pixalation issues. I'll let him know
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🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁) (@JohnnyDude1983) reported from Bury, England@virginmedia Hi. Is there a difference between cat 5E & cat6 & cat7 ethernet performance wise on your network 🤔. I'm using cat 6 ethernet from my hub 3.0 to your provided powerline booster . Then from powerline booster to my V6 box. I'm using cat7 ethernet from hub 3.0 to V6 🤔
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Michael Clark (@michaelclark09) reported from Sale, England@Shredda @virginmedia Oh damn, that's peak. Might just be a coincidence then 🤔
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🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁) (@JohnnyDude1983) reported from Bury, England@virginmedia It's nothing you can help with on twitter unfortunately 😞.
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Nathan Talbot (@nathantalbot) reported from Salford, EnglandIs anyone experiencing a Virgin Media outage in M6 currently? Fibre Broadband is struggling to connect
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Scott Moseley (@roslers_vest) reported from Rochdale, England@virginmedia Submitting a complaint will probably result in an apology at best. Given I pay £1k per annum for an unreliable service it’s time to look for an alternative provider who can offer a more satisfactory customer experience
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Dave (@bigdave22003388) reported from Manchester, England@virginmedia im guessing technical support ain’t working ? Got no tv and can’t get any help
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Stephen Mackenzie (@StevomacMUFC) reported from Ashton-under-Lyne, England@virginmedia Hi, I’m trying to raise a complaint online but I’m not receiving any acknowledgment. Is there another way I can raise my complaint? Thanks
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England@virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi
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kevin.james (@pillbo01) reported from Bolton, England@virginmedia No as you person on 150 said you do not have a customer service that I could talk too. Your engineer said it was a fault at the box in street so I don’t know when it is fixed. But it’s not improve in the last month
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Nick Lowden (@nick_lowden) reported from Manchester, England@virginmedia can’t get on service checker as app says it is out of service. Internet has gone down in M20 ?? When should it be fixed?
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia Have you just stopped responding now? Having some system issues?
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Mike Chilton (@thechilledpanda) reported from Bramhall, England@virginmedia Unbelievable, you've sent me a dongle to connect a landline too the broadband on the 6th , so the phone line isnt going to work, though not much help on 150 as they abruptly cut you off. Website is also down.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gary T (@Gaztaz1) reported@Benleo @virginmedia Had similar issues myself
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Chríss (@Chriss_m) reported@emma_blingo @Benleo @virginmedia Very, very common. I don’t know a single person who gets the speed (consistently) that they’re actually paying for. This, I think, is a huge scandal that’s never really looked at.
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Pete Carroll (@pcarrollmusic1) reported@virginmedia Absolutely despicable. My elderly parents had problems too when they first signed up to them, then they had to navigate their call centre speak from India to resolve it. They're not that good and don't care
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Martin (@Hmartin1Martin) reported@BTGroup Nah al stick with virgin media never had a issue with them for 10 years unlike you lot
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Lucia (@LadyLucia05) reported@virginmedia Well im hope now and service is still not restored
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David (@blueboy2710) reported@mark_wootten Try Virgin Media, just as bad if not worse
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Mia (@LondonMum2025) reported@Benleo @virginmedia I’m having the same issues with them
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Tom Sharpe 🇬🇧🇺🇦🇮🇱🤷🏼♂️🖕🤬 (@PuzzlerSharpe) reported@LouiseMensch @virginmedia @Benleo They’ve worked brilliantly for me for 20 years. Enormous companies have very different user experiences at the margins. I’m sorry to hear about Ben’s and hope that they care enough about service delivery to fix it before it damages their brand.
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Carrie (@IamCarrieagain) reported@virginmedia You turned off my router remotely and you can turn it back on until I am well enough to deal with trying to set up the new one. Thought of indirect discrimination under EA 2010? How about the fact your were not up front about your service changes/consequences too?
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Louise Bagshawe (@LouiseMensch) reportedWow. Shockingly bad by @virginmedia. Lying to @BenLeo that he needed a new contract in order to get equipment repaired, misselling him the contract with a box that didn’t work (admitted by them) and then telling him he wasn’t allowed to go back to his old contract.