Virgin Media outages and service status in Manchester, England

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Rochdale, Oldham, Ashton-under-Lyne, Salford, Bury, Stockport, Dukinfield, Hazel Grove, Littleborough, Wilmslow, Sale, Leigh, and Altrincham.

City	Problem Type	Report Time
Manchester	Total Blackout	2 hours ago
Manchester	Internet	14 hours ago
Bolton	Internet	17 hours ago
Manchester	Wi-fi	20 hours ago
Manchester	Internet	21 hours ago
Manchester	Internet	23 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 2 minutes ago from Sale, England

  @virginmedia I was also promised a call back from a manager within 24 hours on a phone call on Friday afternoon. I did not receive this phone call. This is absolutely disgusting and I expect something to be done. I rely on your service for my income as I work from home. (2/3)

• 
  kevin.james (@pillbo01) reported 6 minutes ago from Bolton, England

  @virginmedia That number is a automated response not a customer service agent and an utter waste of time

• 
  Phoebe (@TTPhoebe) reported 7 minutes ago from Manchester, England

  Anyone available at @virginmedia please? Your website is shocking for trying to get in touch with customer services / live chat. Thanks

• 
  Liz Tuite (@tuite_liz) reported 12 minutes ago from Atherton, England

  @virginmedia I first informed Virgin Media that my internet was down via online chat on Friday afternoon. Will this have automatically been the time when my loss of service was registered as at the time the advisor said it would be fixed in 24 hours?

• 
  GreenWasBlue (@GreenwasBlue) reported 18 minutes ago from Bolton, England

  @virginmedia I've tried the online help to no avail.Just going round in circles. How do I get to book a visit by a human being?? 😡

• 
  Simon Manning 🇪🇺 - SiManM20@mstdn.uk (@SiManM20) reported 19 minutes ago from Manchester, England

  @virginmedia are you down again in M20? Hub flashing red again.

• 
  Martin Moscrop 🎺 (@martinmoscrop) reported 24 minutes ago from Salford, England

  @LennieThevan @virginmedia That sounds terrible Lennie. If you want to change a plan and save money they go out of their way to be unhelpful. However, if you want to spend more their customers service Is better.

• 
  Gamepopper (@gamepopper) reported 25 minutes ago from Salford, England

  @virginmedia Oh, my bad. Apparently the wiring outside my house has a fault, someone did come last Monday to work on it,and someone was supposed to work on it for Thursday, but it keeps being pushed back (order ref 55230469).

• 
  Michael Clark (@michaelclark09) reported 25 minutes ago from Sale, England

  @Shredda @virginmedia Oh damn, that's peak. Might just be a coincidence then 🤔

• 
  Nathan (@nathangreen101) reported 27 minutes ago from Ashton-under-Lyne, England

  Hi @virginmedia is there a particular reason your engineers phone to say they are here but never actually turn up?

• 
  Nathan Talbot (@nathantalbot) reported 37 minutes ago from Urmston, England

  (Test) Is anyone experiencing a virgin media Internet outage in M6?

• 
  Liz Tuite (@tuite_liz) reported 41 minutes ago from Atherton, England

  @virginmedia See thread above, nothing changes except the time of the estimated fix. It must be very localised as not everyone in my area is affected. So if it is damaged cables, I haven’t seen anyone out repairing them over the weekend, it’s a joke

• 
  Mark Armstrong (@mark001282) reported 43 minutes ago from Manchester, England

  @virginmedia I spoke to your customer service team on 2nd January who advised all issues had been resolved and my sim card was being sent out by royal mail delivery. Even with any postal delays out of your control it seems odd that it hasn't arrived.

• 
  Daniel McDermott (@dantheman8t5) reported 46 minutes ago from Dukinfield, England

  @virginmedia Not as yet. Just that my postcode seems to be affected when checking service status

• 
  Adam🍺 (@MCR_ADM) reported 47 minutes ago from Stockport, England

  @virginmedia No they’re helping. But it’s VERYYYY slow. But almost there.

• 
  officially Gaynor Austin 💙 (@birdflu_7) reported 49 minutes ago from Manchester, England

  @virginmedia I wascharged for non return of property apparently even when I had made arrangements for collection . Received a cheque but in my maiden name .sent another proof of marriage a covering letter and returned the cheque , this was from August!made complaint still no cheque

• 
  🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁) (@JohnnyDude1983) reported 55 minutes ago from Bury, England

  @virginmedia It's nothing you can help with on twitter unfortunately 😞.

• 
  Mark Armstrong (@mark001282) reported 55 minutes ago from Manchester, England

  @virginmedia you have caused me nothing but hassle for months now. Your customer service team are completely useless.

• 
  SLT4K 👨🏻‍💻 🇬🇧 (@Slt4K) reported 55 minutes ago from Urmston, England

  @virginmedia / Super disappointed after calling to renew my contract and as an existing customer you can’t offer anything half as good as a new customer. Shocking customer retention strategy 🤯

• 
  Stephen Mackenzie (@StevomacMUFC) reported 60 minutes ago from Ashton-under-Lyne, England

  @virginmedia Hi, I’m trying to raise a complaint online but I’m not receiving any acknowledgment. Is there another way I can raise my complaint? Thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Murdocke (@murdocke) reported 4 minutes ago

  @virginmedia your broadband has gotten noticeably bad these last few years, you used to be impeccable but now there’s always some fault you can’t fix and it gets pushed back again and again. ******** has happened to you? Your engineers lately are ******* shite. (Customer for 25 years)

• 
  Drackard (@Drackard) reported 6 minutes ago

  Virgin Media genuinely have to be one of the worst companies in existence. A no show on an engineer, three days in a row.

• 
  Amiel (@amieldh) reported 8 minutes ago

  @virginmedia how long do I need to wait to receive my welcome email with my login details? Ordered my broadband on June 29, 2026.

• 
  Davie G 🇬🇧 (@fredbeare) reported 9 minutes ago

  @virginmedia why is your customer service sooo bad spent 5 hours today on various chats/calls each time you transferred me had to start all over again. Why dont your teams speak to each other. In the end i cancelled joining you. Your lack of service told me all i needed to know

• 
  luke (@Burns12L) reported 11 minutes ago

  @brownbill_scott @virginmedia Same lad been down for like 2 hours now

• 
  Danny Morris (@danny_9_morris) reported 13 minutes ago

  @virginmedia Still intermittent, the app says no issues but clearly something is wrong

• 
  Stephen McCauley (@43mccauley) reported 16 minutes ago

  @virginmedia No. Got down to about 25 seconds behind. Not good enough for the price I pay

• 
  Hughes #cans (@Hughes_is_great) reported 19 minutes ago

  @adzflowers @virginmedia @VictorMeldrew77 I've been waiting nearly 4 months for them to sort my account, I still can't get into it. Every time I get told they will "escalate my case to IT support" and nothing happens. Amazing connection, non existent customer service.

• 
  tom (@tomcity1) reported 24 minutes ago

  @virginmedia the worst broadband ever You’re website is always saying issues in your area will be fixed by a certain date than that date goes and on it goes ******* shambles for the money

• 
  STEPHEN (@stevied151181) reported 24 minutes ago

  @virginmedia I've just had a lovely chat with Kameer to renew my contract. He was polite, friendly and helpful. Please make sure he's praised for his customer service. 5🌟