Virgin Media Outage Report in Manchester, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Manchester come from postal codes M61, M15, M43, M32, M2, M25, M1 and M16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Bolton, Oldham, Rochdale, Salford, Ashton-under-Lyne, Cheadle, Hyde, Sale, Bury, Stalybridge, Altrincham and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
TV | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
TV | |
| Manchester |
Total Blackout | |
| Manchester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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Leann
(@leannt1984) reported
from
Salford, England
Hi @virginmedia for several days I’ve been messaging you trying to move my services to another address. You can’t speak to anybody, and nobody replies to my messages! Appalling service! I will want reimbursement for the days that my services won’t be available at my new property
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rachael mcnally
(@rachaelmcnally) reported
from
Salford, England
@virginmedia what a rubbish service. Trying to request for package to be moved but can’t speak to a person. Now want to cancel....still can’t speak to anyone 😡 terrible service......answer the phone!!!! Been sat on hold for 3 hours
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Simon Nadler
(@simonandrebecca) reported
from
Manchester, England
@virginmedia I’ve tweeted you 3 times now without a response. Hopefully this is 4th time lucky! Please could you assist me with my issue? If you’re not bothered, I’ll take my business elsewhere
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Clare
(@clareyocs1) reported
from
Salford, England
@AdumF @virginmedia I know Salford had a problem yesterday or day before.
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Joemoonblue
(@joemoonblue) reported
from
Stockport, England
@virginmedia My router stopped working and no one from Virgin would help I lost my mind and ended up in a mental hospital
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Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia As I mentioned earlier, i tried calling multiple times with wait time between 60-120 mins and got no response back. Tried reaching out on twitter and got no response. The complaint is not resolved from my side at least, not surr of that closed on your end.
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ROB TOMLIN
(@robtomlin1) reported
from
Sale, England
@virginmedia for the past 18 months I’ve paid £99 a month for the oomph package, just been told it’s going up to £139 a month for same package yet new customers get it for £89 a month! How can you justify this ? Don’t want to leave but no help from customer services
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Bruce
(@brollybruce) reported
from
Dunham Massey, England
@virginmedia Trying to contact him now - it’s tricky but I’m sure you would want to step in and prioritise an issue which is of your own making and leaves someone for 2 weeks bereft
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Aiden Montgomery
(@AidenMontgomery) reported
from
Westhoughton, England
Really fed up with my @virginmedia internet connection. Months of packet loss causing voice calls to be unintelligible. Constantly losing connection. Multiple ‘engineer’ visits and its still terrible. Two days in a row now the hub says No RF Signal. Stay away from it!
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Michael May
(@mason458) reported
from
Middleton, England
@MickFerry @virginmedia Infuriating. We are going through it at the minute. They want £120 of us a month as a valued customer and a NEW customer gets same package £50 less.
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Alex
(@lexy1968) reported
from
Cheadle Hulme, England
@virginmedia Hi. How do I cancel my service please?
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Bruce
(@brollybruce) reported
from
Dunham Massey, England
@virginmedia if your disabled pal has had an installation of yours which has been a disaster from A to Z and he’s having to wait yet another week for an engineer - how do I help him get the priority remedy he needs ? #askingforafriend obviously
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Jessica Fairhurst
(@Jessicareynard) reported
from
Atherton, England
@virginmedia been on for over an hour trying to sort an issue for my grandad! Poor service.. please get in touch!
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Verry Cherry 💋
(@MissVerryCherry) reported
from
Salford, England
@virginmedia I can’t believe how shocking your customer service is ....
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Simon Nadler
(@simonandrebecca) reported
from
Manchester, England
@virginmedia trying to register an account on Virgin Mobile app so that I can provide a PAC code to you but don’t have an answer to a security question and have never set one up so I’m calling you as requested but all of your call centres are closed? 🤯 Not great service!
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CityWookie
(@CityWookie) reported
from
Urmston, England
Impossible to arrange a house move with @virginmedia ! So far website doesn't work. So they tell you to use the contact us chat, which I've sat on for over 4 hours without a response. I've also tried calling, so far more than 3 hours no response or cut off 😡 #poorservice
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Simon Nadler
(@simonandrebecca) reported
from
Manchester, England
@virginmedia trying to register an account on Virgin Mobile app so that I can provide a PAC code to you but don’t have an answer to a security question and have never set one up so I’m calling you as requested but all of your call centres are closed? Please help!!!
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Mal Swann
(@MalbiffaSwann) reported
from
Cheadle Hulme, England
@virginmedia need some help guys got a constant flashing green WiFi light on my hub and I have tried everything to solve it switched off rebooted checked connections everything getting frustrated now. It’s been on for 3 days now
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Darren Page
(@pagiemcfc) reported
from
Sale, England
@virginmedia Good Afternoon, Can you confirm is there are any issues with Virgin Internet in general or in my area please .... mine has gone off and I’m currently unable to work from home .... it’s been off about an hour now
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Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia “Speak to billing team” - but how? Brings me back to my original issue - why can’t we have more help on call centres?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Walker 🤙🏼
(@walk_z) reported
@virginmedia Could that be the problem?
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Joe Wall
(@JWEFC27) reported
@virginmedia are your servers down in Liverpool. L12???
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frances mcdaniel
(@frazmcdaz) reported
@virginmedia Hi I have been trying to get through to the moving house dept on the phone and on web chat for 2 days now. I’ve waited over an hour on five occasions. An advisor has just told me that the moving house dept is closed (at 8.45 pm). Current service is awful.
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SallieS
(@salliewills2020) reported
@virginmedia Service*@virginmedia
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Paul
(@Poalo67289281) reported
@neilTheMagpie @virginmedia They're not bothered Neil. I hear it all the time about them. As with all the communications providers, customer service is shite, even well before this covid. They use it as an excuse now.
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Anand
(@anandkaraji) reported
@SophieEB @virginmedia @bt_uk come on boo, help a girl out x
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🤨
(@LouLouMason) reported
@virginmedia I use a Macbook air so there no Ethernet cable socket to test. I‘m remarkably techie so to be continually fobbed off by CSRs who know less than me is draining. I’d appreciate call from someone who can actually help or an engineer visit please so I can explain situation fully.
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J.P. Cline
(@JohnPaulCline) reported
@SophieEB @virginmedia Hope the problem gets solved quick.
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Margo Leadbetter🏴🇬🇧
(@46Rickman) reported
@virginmedia Is tv down B26? I can’t find any info anywhere
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Diane Spalding
(@DianeSpalders) reported
@virginmedia can someone please contact us. We are having continuous issues with one of our boxes. Keeps shutting down and says ‘DVR has detected a serious problem’. Have tried ALL the self help stuff but the fault keeps repeating!