Virgin Media outages and service status in Manchester, England

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Bolton, Littleborough, Stockport, Wilmslow, Salford, Rochdale, Bury, Sale, Ashton-under-Lyne, Leigh, Altrincham, and Stalybridge.

City	Problem Type	Report Time
Manchester	Internet	1 hour ago
Manchester	Internet	2 hours ago
Manchester	Internet	10 hours ago
Manchester	Internet	11 hours ago
Manchester	Wi-fi	12 hours ago
Manchester	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

• 
  Nathan (@nathangreen101) reported 1 minute ago from Ashton-under-Lyne, England

  Hi @virginmedia is there a particular reason your engineers phone to say they are here but never actually turn up?

• 
  William Connolly (@WCONNOLLY2512) reported 2 minutes ago from Manchester, England

  @beverleyturner @virginmedia Virgin Media had gone ****. Poor broadband, crappie TV channels and half don't even work.

• 
  Bradley Smith (@OldhamBradd) reported 3 minutes ago from Oldham, England

  Not another outage? #virginmediadown #VirginMediaoutage @virginmedia

• 
  Martyn The Driver (@martyn_driver) reported 7 minutes ago from Rochdale, England

  @virginmedia after 26 years as a loyal cable customer it is time to say goodbye. It would seem that loyalty is not rewarded, and you don't want low use customers

• 
  Mark Armstrong (@mark001282) reported 8 minutes ago from Manchester, England

  @virginmedia As I say. I don't like publicly shaming a company that was once good. But your customer service is an absolute disgrace

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 18 minutes ago from Sale, England

  @virginmedia It works intermittently. When I speak to an advisor they fix the issue at that moment. Then, the next day it’ll cut out again and the process repeats. It was working when the engineer left, but it didn’t last 24 hours. Intermittent isn’t good enough. I rely on you for work.

• 
  Paul Regent (@PaulRegent1) reported 19 minutes ago from Bolton, England

  @virginmedia no internet available in Bolton - must be an outage as, although coverage is very poor, it isn’t usually this poor!!

• 
  kevin.james (@pillbo01) reported 21 minutes ago from Bolton, England

  @virginmedia No as you person on 150 said you do not have a customer service that I could talk too. Your engineer said it was a fault at the box in street so I don’t know when it is fixed. But it’s not improve in the last month

• 
  Scott Moseley (@roslers_vest) reported 23 minutes ago from Rochdale, England

  @virginmedia well the woeful service in Heywood continues after “fixing” the fault this morning which resulted in me being unable to work from home the network has dropped again this evening absolutely shocking service

• 
  Ducky 🇺🇦 🎃 👻 (@duckyblog) reported 26 minutes ago from Tyldesley, England

  @virginmedia Issues with all VM services in my area says expected fix by 4:40pm today.

• 
  Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported 29 minutes ago from Manchester, England

  @virginmedia I’ve just connected a new router for faster speeds and it isn’t working. I’ve called up and your customer services person who told me contradictory information, put me on hold and then hung up on me.

• 
  Scott Moseley (@roslers_vest) reported 30 minutes ago from Rochdale, England

  @virginmedia Submitting a complaint will probably result in an apology at best. Given I pay £1k per annum for an unreliable service it’s time to look for an alternative provider who can offer a more satisfactory customer experience

• 
  johnsonhomes (@johnsonhomes2) reported 35 minutes ago from Sale, England

  @virginmedia Her phone like works at the moment because she has power but not in a power cut. This is one of the issues set out in the email which VM requested I send on Wednesday

• 
  Peter Thornton.🇺🇦 (@insidewrite1957) reported 39 minutes ago from Ramsbottom, England

  @eshelm @simonnread @virginmedia Worst people I’ve ever worked for By a distance

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 41 minutes ago from Sale, England

  @virginmedia I was also promised a call back from a manager within 24 hours on a phone call on Friday afternoon. I did not receive this phone call. This is absolutely disgusting and I expect something to be done. I rely on your service for my income as I work from home. (2/3)

• 
  яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported 43 minutes ago from Oldham, England

  @virginmedia No point, there is a problem but it shows there aren't any issues in the area.

• 
  GLENN (@gbmcfc) reported 43 minutes ago from Manchester, England

  @virginmedia Well you find I'm cancelling my contract with yourselves, hope you go bust, your customer service team is a shambolic embarrasment. Loyalty works both ways.

• 
  Scott Moseley (@roslers_vest) reported 45 minutes ago from Rochdale, England

  @bluecitygirl232 @virginmedia I had the same issue with them in December always down not reliable couldn’t WFH so binned them off went to BT and fingers crossed not had an issue to date

• 
  Martin Moscrop 🎺 (@martinmoscrop) reported 49 minutes ago from Salford, England

  @LennieThevan @virginmedia That sounds terrible Lennie. If you want to change a plan and save money they go out of their way to be unhelpful. However, if you want to spend more their customers service Is better.

• 
  Ray Morgan. NHS💙🇺🇦 (@Rayzor74) reported 60 minutes ago from Stockport, England

  Good start to the day with @virginmedia informing me my monthly bill is increasing by £15/month and I have until the 17th of April to decide on my options. That is £180 annually. Having been firstly a Nynex customer and a Virgin customer since the takeover think it may be time

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Belle BTE (@barbzinsa) reported 3 minutes ago

  @virginmedia Broadband is down in Richmond Hill TW10, do you know how long it will take to fix the signal?

• 
  FordPrefect (@fp2072) reported 7 minutes ago

  @virginmedia 20+ years of being with you and I'm leaving as you want to charge me nearly 50% more than a new customer, go figure

• 
  WATCHING THE GAME (@Pass_Move) reported 7 minutes ago

  @virginmedia This company is a complete and utter shambles. Still no Wi-Fi, still no broadband, still no TV, still no one answering phones. No basic information from the company with the worst customer service I’ve ever experienced.

• 
  QQ (@RedmondJunkie) reported 10 minutes ago

  @virginmedia broadband down since yesterday all day. Claims that engineer fixed it at 5pm yesterday only for the service to be down again this morning. What did they fix exactly?! #poorservice#broadband

• 
  Chris McGregor (@CmucG) reported 14 minutes ago

  @virginmedia terrible customer service. I recently joined. Supposed to have netflix included and have no idea how to activate it and swap my current account to it. Was supposed to get an email within 48 hours. It's been a week now and still nothing, even after a phone call

• 
  Graeme (@graeme1878) reported 14 minutes ago

  @virginmedia are you willing to just let a customer of 9 years go so easily like that or was it half arsed by your staff member that all he could do was the most basic and not even try and get my partner to stay with yourselves.

• 
  Lovie35 (@freethinker495) reported 19 minutes ago

  @lucyjaynewhite1 It’s like trying to talk to any customer service over the phone these days. They are all foreigners who dnt have a clue wat they are doing or saying. virgin media is one of the worse.

• 
  BeKind (@Yolandae) reported 19 minutes ago

  @virginmedia I did, but it’s still not working. The estimated repair time has been changed numerous times, yet the issue remains unresolved.

• 
  Chris (@plushchris34) reported 21 minutes ago

  @virginmedia Thats another problem (still unresolved) I cant log in to my account, I get a message saying I cant log in because I dont have a passkey, then when I try to log in with a password it wont let me, if I request a new password I get stuck in a loop

• 
  julie fountain (@juliefount) reported 23 minutes ago

  @virginmedia please please do not ring customer services you are given incorrect false promises !