Virgin Media Outage Report in Manchester, England
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The latest reports from users having issues in Manchester come from postal codes M61, M15, M4, M12, M8, M35, M18 and M30.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Rochdale, Stockport, Salford, Bolton, Dukinfield, Hyde, Irlam, Wilmslow, Altrincham, Sale, Stalybridge, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Oldham |
Wi-fi | |
| Rochdale |
||
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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Martin Gardner
(@MJG_2012) reported
from
Sale, England
@virginmedia good going promoting Bohemian Rhapsody being available tonight. Loved that film in the cinemas. Well at least that’s what I would be saying if I could sign in and watch it.
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Mark Lee-mellor
(@MarkleeMellor) reported
from
Ashton-under-Lyne, England
@fail_shit @virginmedia That’s why they haven’t bothered to contact me then, glad I left them now and when my phone contract ends I’ll **** them off with that too 👍
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Darren Morris
(@morrishgp) reported
from
Manchester, England
@mk1plumbing18 @SkyHelpTeam @bt_uk @EE @virginmedia It’s awful, it’s continually buffering! X
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Terry
(@Terry_Crawford) reported
from
Boothstown, England
@virginmedia I repeat #joke poor customer service @SkyUK
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toewad1
(@toewad1) reported
from
Salford, England
@OpenreachHelp Come on pull your finger out get fttp in my house so I can tell @virginmedia to stick there Broadband up there ass, no, no stick there hub 3 up there stupid ass, or the stupid ******* who purchased millions of hub 3s and obviously didn't give a trial run 🖕🖕🖕😡👎
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simon jones
(@sjonesmcfc) reported
from
Sale, England
@virginmedia Already registered the complaint @virginmedia let’s see if you get back to me 🤔
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Dan Jones
(@Danjones_uk) reported
from
Manchester, England
*sigh* another day another SIP related issue with @vmbusiness. Own the fact that your hubs are not good enough for business use and get something in that is.
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Lee Mitchell
(@leeamitch) reported
from
Westhoughton, England
Tv problem yesterday, broadband issues yet again today....please @virginmedia let me out of my contract so I can go to a different provider who actually gives me a consistently good service 🙏
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Dan Jones
(@Danjones_uk) reported
from
Sale, England
@vmbusinesshelp @vmbusiness F006897332 - it would be helpful if your team in Manila listened to customers rather than taking a robotic approach to support. I had to demand that a firmware downgrade take place - even after they admitted that would fix the issue.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Another night of pure crap gaming, how the hell you get away with this I will never know, so, so, crap hub3 I can't wait to get a decent internet provider in and get rid of your crap superfast superlaggy hub 3 🖕🖕🖕up yours VM.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia @MarkleeMellor Your team have 1 set of questions and 1 set of answers, looks like another unsatisfied customer for you @virginmedia
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Darren Morris
(@morrishgp) reported
from
Manchester, England
@baazz90 @the24hrplumber @SkyHelpTeam @bt_uk @EE @virginmedia Too much that,fed up of paying stupid prices. X
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Keiran
(@keiranb1) reported
from
Boothstown, England
@bt_uk I thought virgin media’s customer services was bad but my god bt tops the list, 1st advisor calls me a liar. Then the second one put the phone down on me after telling me no manager will take my call! @MartinSLewis
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Jon Wiggans
(@Wiggy84) reported
from
Bury, England
@virginmedia hi we haven’t had WiFi for days now, I’ve checked on your website if there is any problems in our area but there isn’t any, I feel I message you every couple of months regarding issues with our WiFi connection.
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julie mc
(@julesmac77) reported
from
Manchester, England
@virginmedia Ive been experiencing issues for months , and your customer service keep brushing me off, your in breach of contract as soon as I find a new provider im gone 10 years ive been a customer and im expected to pay for and put up with poor service
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Mark Lee-mellor
(@MarkleeMellor) reported
from
Salford, England
@virginmedia I wrote a letter of complaint about the state the road was left outside my house after your works putting new cable in. I’ve had 1 reply advising I would be contacted. I’m still waiting from December 2018. Can you give me any contact details where I will get a reply.
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Samantha whelan
(@Samanthawhelan7) reported
from
Middleton, England
@virginmedia your online TV service is rubbish! Bought a film #BohemianRapsody can’t watch it and for the 2nd day can’t watch catch up TV 😡 20 mins of waiting on the phone is unacceptable!!!! #whatdoipaymybillfor
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Siobhan Duncan
(@ShivDuncan) reported
from
Manchester, England
@virginmedia I’m at work. I couldn’t therefore tell you. However, the issue is with your router, it’s not fit for purpose. It constantly reboots because it has a bug
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Mark Lee-mellor
(@MarkleeMellor) reported
from
Ashton-under-Lyne, England
@fail_shit @virginmedia That’s terrible I’m gonna try and ring them, probably get nowhere but gotta try 👍
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Darren Morris
(@morrishgp) reported
from
Manchester, England
@HarrisonHeating @mk1plumbing18 @SkyHelpTeam @bt_uk @EE @virginmedia We had problems with bt trying to cancel a old phone line years ago, none of these providers fill me with confidence x
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🇬🇧🏴✝️ JohnE
(@JannerJE) reported
@virginmedia So existing customers don’t warrant the same treatment as new customers? Is that what you are saying? Do you think that is good customer service @virginmedia ?
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Abhishek Agrawal
(@abhi1509) reported
@virginmedia my sisters Internet has not been working since 15th November. Your customer care keeps scheduling appointments after long wait times but no one shows up. In one instance they said it’s schedule and then when she called again, someone else said nothing is scheduled.
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iamdaffyman
(@iamdaffyman) reported
@virginmedia Shocking cause it doesn't provide any information only when it is going to be fixed. I have never had to complain to yourselves but this is outrageous
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Geoff Banks Online
(@BetGeoffBanks) reported
Really frustrating day as both virgin media and BT try to restore our static IP service. Essential to the security of our websites We apologise to all customers We have been told this evening for the repair - but we know these issues can overrun Our deepest apologies
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Sheikh omar
(@Omarnsiti) reported
@virginmedia you either sort this out or cancel my contract because tou are not providing the service you have sold me, how can i not have internet in most places in my own house?
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sunny 🔞
(@npcsvn) reported
@SunnySkelly My *** still living with parents. 😭 my mums a ******* nut case, she’s got ******* virgin media child protection. Everytime I try to open the damn link I get “watch out for your child’s protection!” or some ****.
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Millie
(@Millicen3Fawcet) reported
@virginmedia I am currently online with someone in chat. They tell me that I have to spk with someone in 'faults'. When I phone the number, the line recognises my mobile number and tells me they are trying to fix an intermittent fault. I do not get an option to speak with anyone. 3 months!
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Millie
(@Millicen3Fawcet) reported
@virginmedia I've given you numerous chances to fix my cable connection, but you've failed. How do I leave within my contract, as you've failed to provide an acceptable service?
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Adam B 💙
(@Xarrion) reported
@virginmedia No. I've spent the entire day in support chats, and the best they could do was to raise a complaint on my behalf. Apparently because there's an open work order to port my phone to my new provider on my agreed cut-over date, it makes it impossible to raise one to reconnect me.
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Rich Dyson
(@rich_dyson) reported
@virginmedia Part of the issue is that your team cannot discuss the complaint when I called them back following your first 'response' to my complaint. See above re your complaints process being dismal. You're just evidencing it more so.