Virgin Media

Virgin Media Outage Report in Manchester, England

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The latest reports from users having issues in Manchester come from postal codes M61, M24, M15, M4, M12, M32, M21 and M34.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Manchester, England 12/11/2025 12:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Salford, Manchester, Oldham, Altrincham, Wilmslow, Sale, Bolton, Stockport, Rochdale, Hyde, Stalybridge, Cheadle and Middleton.

Loading map, please wait...
City Problem Type Report Time
United KingdomSalford Internet
United KingdomManchester Wi-fi
United KingdomOldham Internet
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • JustMeBeingMe4 Cathy Higgins #FreePalestine #ToriesOut🇸🇱🇬🇧🌍 (@JustMeBeingMe4) reported from Manchester, England

    Hey @virginmedia so you’ve cut me off again on the first day my kids are back at school or is virgin media still down or is this just what you do? @richardbranson can you help? 😔

  • pabsmanc89 Pablo Costa (@pabsmanc89) reported from Manchester, England

    @Virginmedia broadband down in Manchester

  • Nw38Wilson nick Wilson (@Nw38Wilson) reported from Rochdale, England

    @virginmedia hi i am a support worker for a customer of yours his broadband hub is very unreliable they have checked it few times but still working fully please can you send replacement hub out please?

  • DuncanBamford duncan bamford (@DuncanBamford) reported from Rochdale, England

    @markcharnock @virginmedia They are an absolute joke , been a loyal customer for 25 years , back when it was nynex and cable and wireless , you get nothing for loyalty, **** Turpin got done for less , beardy Branson has got a lot to answer for.

  • RockPrincess26 Chelle Walmsley (@RockPrincess26) reported from Oldham, England

    @virginmedia my Internet has been down most of the day and I have rebooted and everything. Is there any problems in the OL area??

  • JustMeBeingMe4 Cathy Higgins #FreePalestine #ToriesOut🇸🇱🇬🇧🌍 (@JustMeBeingMe4) reported from Manchester, England

    @virginmedia down again ....but give it a few days ...I’ll get cut off for late payment 😔

  • SeeingSpots_ Steph (@SeeingSpots_) reported from Oldham, England

    @virginmedia Service is fine. Well as fine as it gets. I'm trying to find out about a planned outage but I can't see anywhere on the website where this info is. I work from home so need to tell work about it.

  • theworth The Worth ♿🤯 👍❤ (@theworth) reported from Bolton, England

    1 week ago today, I signed up to @virginmedia as a new customer for the next 3 years. I purchased the iPhone 11 pro max. Was told it would be here Thursday. Ok, not the 24 hours I thought but could live with that. Thursday returned to sender. Online help was a waste of space

  • marshymoodle Karen Marshall (@marshymoodle) reported from Rochdale, England

    Anyone been having more issues with @virginmedia WiFi since lockdown? Intermittently our phones don’t connect, xboxes lose connection, or if the Xbox is on laptop won’t work! Got 1 PlayStation that is always ok, strange! Not good enough when you pay £138 per month 😡

  • parabull50 ronnie beaver (@parabull50) reported from Cheadle Hulme, England

    @virginmedia disgusting service latest offer for new customers £16 cheaper than existing customers after 15 years time for a change I think very disappointed

  • Urmstonblue Nurfherder (@Urmstonblue) reported from Urmston, England

    @virginmedia What’s going on with your broadband. 4 days of intermittent broadband. Same message each day. Shockingly poor quality service.

  • SeeingSpots_ Steph (@SeeingSpots_) reported from Oldham, England

    I saw something about @virginmedia doing work in our area and we'll have no service but I can't find what dates/times. I'm working from home so have to show something to work to prove I'll have no internet/ make a plan to still work.

  • blackmilkcereal BLACK MILK (@blackmilkcereal) reported from Manchester, England

    @vmbusiness can you answer your customer support phones please. Our phone line is down 📞

  • RedDevil1952 David Wright (@RedDevil1952) reported from Oldham, England

    @virginmedia every night midnight to 00.15 we lose signal. You are a joke costing my home business our livelihood especially in these difficult times. Looking for new supplier though been with you 12 years. You should be ashamed.

  • AjBsuperstarR Ant (@AjBsuperstarR) reported from Manchester, England

    . @virginmedia when will the WiFi outage in M23, Manchester be rectified? #500mbs ?

  • abzster Abbey (@abzster) reported from Manchester, England

    @virginmedia hi, I want to change my package but I can’t seem to log in, it says my username isn’t correct and then sends me to a broken page? Can you help?

  • theworth The Worth ♿🤯 👍❤ (@theworth) reported from Bolton, England

    @virginmedia Have messed up my order. As a NEW CUSTOMER the service has been terrible. Now told the ******* the hone “cancel it” she says she can’t untill next Friday. I said “dont be ridiculous! I’m not waiting a week for a new order to be put in” canceling with the bank now!

  • maggsheap Maggie Heap (@maggsheap) reported from Bury, England

    @virginmedia DO NOT listen to their customers. Six times I have asked them to contact me after 6.00 pm only for their staff to ring me while I am in work and are really rude when I say its not convenient to talk. @virginmedia do one and stop harrassing me

  • champerslass champerslass (@champerslass) reported from Bolton, England

    @virginmedia absolutely ridiculous service from VirginMedia. Everyday we have lost connection over the past month!!!! We will be moving once our contract is up!!!!!!! #angry #disappointed

  • killer_gorton10 Milk Monkey (@killer_gorton10) reported from Manchester, England

    @virginmedia you gonna sort the WiFi problem everybody seems to have or what ? It was top class a few weeks back now unless I’m next to it I’m getting nothing

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • willjennings80 Will Jennings (@willjennings80) reported

    @virginmedia Please can you give me an *accurate* time that wifi in my area of SW London will be mended? As it is, every three hours you simply add three more hours to your fix estimate time. For over a day & a half now. Just say something I can trust so I can plan work, please.

  • davidmillingen David (@davidmillingen) reported

    @virginmedia neighbours and I have had no internet in SE11 for 2 days, and problems since 10th - still unresolved, and going into third day now. Time of fix gets delayed every couple of hours. No communication either. When you sorting it out? 😠

  • jamiehandsdev Jamie Hands (@jamiehandsdev) reported

    Disgusting that @virginmedia are making an elderly woman wait another 3 days on top of the already 5 days to send an engineer to fix her phone in the middle of a lockdown! Shame on you @virginmedia!

  • zoebartlett Zoe Bartlett (@zoebartlett) reported

    @virginmedia The continued poor service, rude staff, constantly trying to get through. When I do - I do not get any answers. I was told I would get a call call back by a manager within 72 hours - no call back. Where do I go from here?

  • stevecox2008 Steve Cox Esq. (@stevecox2008) reported

    @virginmedia Hub 3 - currently ave c. 70 mbps down on phone which is Ok but couple days ago c 7 and at times unable even to connect for speed test. iPad is better 225 now but also dropped out over last couple weeks. I have 500mb contract.

  • stevecox2008 Steve Cox Esq. (@stevecox2008) reported

    @virginmedia Yes tried that the other day and things are improved but still having some issues on devices with occasional drop out and slowing

  • Claudette966 Claudette Hewitt (@Claudette966) reported

    @virginmedia I am sadly with virgin media and have had no tv or internet for the past 2 days. Each time I contact virgin media they give me a time when it will be back on. Each time that given time comes and goes and my tv and broadband are still down. Virgin Media's service is rotten!

  • stevecox2008 Steve Cox Esq. (@stevecox2008) reported

    @virginmedia No local issues at the moment

  • MohamedIdle Mohamed Mojo Idle (@MohamedIdle) reported

    Two days without internet and TV. Honestly to make matters worse the customer service has been horrendous @virginmedia

  • soundiesam Samuel Lynam (@soundiesam) reported

    @virginmedia how has my internet now been down 2 days and you haven’t contacted me with a reason and your get updates function isn’t working. How can it possibly take 2 days to fix an issue. Your customer service is terrible.