Virgin Media Outage Report in Manchester, England
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The latest reports from users having issues in Manchester come from postal codes M61, M15, M4, M12, M2, M18, M34 and M24.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Manchester, Dukinfield, Hyde, Irlam, Salford, Stockport, Wilmslow, Oldham, Altrincham, Sale, Rochdale, Stalybridge, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Total Blackout | |
| Bolton |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Wi-fi | |
| Manchester |
Wi-fi | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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kevin.james
(@pillbo01) reported
from
Bolton, England
@virginmedia No as you person on 150 said you do not have a customer service that I could talk too. Your engineer said it was a fault at the box in street so I don’t know when it is fixed. But it’s not improve in the last month
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Michael Clark
(@michaelclark09) reported
from
Sale, England
@Shredda @virginmedia Oh damn, that's peak. Might just be a coincidence then 🤔
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Hannah Tompkins
(@he_tompkins) reported
from
Manchester, England
@virginmedia my broadband was “delivered” today by Yodel but the package is no where to be seen and wasn’t attempted (I’ve been in all day waiting). I can’t get any help from them, please help!! 😭
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Billy Goater
(@GoaterBilly) reported
from
Strines, England
@virginmedia well done, after over 10 years with you, Virgin Media have sunk to the their lowest level of service and support ever. Roll on November and the end of my contract. Appalling, ignorant, clueless, almost as bad as BT.
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Richard Ashton 💙🇺🇦
(@Rik_Ashton) reported
from
Ashton-under-Lyne, England
@SkyUK My Sky package is slowly edging up. Some new customer deals from a couple of years ago have worsened discounts but... I'm still around £30 a month better off than when I was with Virgin Media. Never going back.
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Neil Ashton
(@NeilAshtonActor) reported
from
Stockport, England
@jimmyoates @virginmedia Same James. Same area and it’s not been working for an hour. It says on their website no issues in the area but not had any service.
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Martyn The Driver
(@martyn_driver) reported
from
Rochdale, England
@virginmedia after 26 years as a loyal cable customer it is time to say goodbye. It would seem that loyalty is not rewarded, and you don't want low use customers
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(っ◔◡◔)っ 💛 ɪɢɢʏ ᴘᴜᴘ 🧡 🔜 Doggy Weekend 🐶
(@IggyPup7) reported
from
Ashton-under-Lyne, England
@PowerBoar @virginmedia @virginhelp they are as bad unfortunately just changed shape … still same poor up to 20wifi devices connection. and they giving customers their hubs they received from others who returned them regardless faulty or not … it’s terrible 😣
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kevin.james
(@pillbo01) reported
from
Bolton, England
@virginmedia That number is a automated response not a customer service agent and an utter waste of time
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Hannah Tompkins
(@he_tompkins) reported
from
Manchester, England
@virginmedia Hi there, I was told I would receive my replacement broadband by today and still no indication of when it’s going to arrive. Any help?
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Adam Gardiner 💙
(@_AdamGardiner) reported
from
Sale, England
@virginmedia I was also promised a call back from a manager within 24 hours on a phone call on Friday afternoon. I did not receive this phone call. This is absolutely disgusting and I expect something to be done. I rely on your service for my income as I work from home. (2/3)
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Gemma ≅
(@SimpaticoGem) reported
from
Walkden, England
Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?
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kevin.james
(@pillbo01) reported
from
Bolton, England
I have virgin media but they don’t have a Customer service that you can speak to. Or email I’ve had a problem for over a month since an engineer messed about in the box in the street. Picture on tv keeps pixilated.
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Gemma ≅
(@SimpaticoGem) reported
from
Walkden, England
Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?
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Adam Gardiner 💙
(@_AdamGardiner) reported
from
Sale, England
@virginmedia I have phoned you at least 10 times this week. I’ve had a visit from a technician. My Wi-Fi still doesn’t work. I rang up AGAIN in the last half an hour, after waiting for 30 mins to speak to someone, they said they had ‘system issues’ and hung up on me. (1/3)
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🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁)
(@JohnnyDude1983) reported
from
Bury, England
@virginmedia Hi. Is there a difference between cat 5E & cat6 & cat7 ethernet performance wise on your network 🤔. I'm using cat 6 ethernet from my hub 3.0 to your provided powerline booster . Then from powerline booster to my V6 box. I'm using cat7 ethernet from hub 3.0 to V6 🤔
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Nick Lowden
(@nick_lowden) reported
from
Manchester, England
@virginmedia can’t get on service checker as app says it is out of service. Internet has gone down in M20 ?? When should it be fixed?
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Sandy Lindsay MBE 🐝
(@SandyLindsay) reported
from
Sale, England
Have @virginmedia gone down in South Manchester??? Been kicked off the wifi!
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Christopher Fox
(@ChrisFoxRacing) reported
from
Bolton, England
@virginmedia Already reported the broadband issues, and it's an issue where estimated fix times keep getting pushed back. With regards to mobile issues, this has been around the same length of time. The only way I've been able to get any connection at all is by switching to 3G
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Martin Moscrop 🎺
(@martinmoscrop) reported
from
Salford, England
@LennieThevan @virginmedia That sounds terrible Lennie. If you want to change a plan and save money they go out of their way to be unhelpful. However, if you want to spend more their customers service Is better.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Heeyeon Chloe Cho
(@heeyoni94) reported
@virginmedia I've tried calling MANY times over the last few hrs. Not been able to reach anyone. I'm aware there are a high number of calls. I just need to know if the problem is affecting my area/will be resolved at your end or if I need someone to come and look at this.
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Steven Edwards
(@Steve_edwards90) reported
Just realised how bad @virginmedia customer service is been sat here for nearly 2 hrs, 6 different teams to then be cut off!!! 🤬🤬
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David M Scott
(@vfxdms) reported
@virginmedia Hi John, no it’s not reflected on your service page. The issue is packet loss, so high latency working on PCoIP. I have stats and BQM graphs that show the issues. Posted on VM community forum, was told “worst set of connection stats I have seen. Have virgin come out to fix. “
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Michéal
(@MickTheSmick) reported
@virginmedia one page is telling me there is a Network Issue in my area, but it doesn’t say if it’s been worked on? But another page is telling me there are no issues in my area? Been having intermittent connection all day
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tom
(@tomley7) reported
@virginmedia Yeah I’ve done this and says no issues. Average download mbps is absolutely fine but we are having lag spikes regularly throughout the day, please can you help?
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Claire Glenton
(@claireglenton) reported
from
Nottinghamshire, England
@virginmedia even your text message service is cutting me off now. I really don’t know how to get in touch with anyone! I just need my WiFi to work!!!
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Julia Eason
(@JuliaEason) reported
@virginmedia How can I contact you? I am fed up of being stuck on hold listening to awful music. I'd happily email or even send a letter the old fashioned way. I understand things are difficult with covid restrictions but your customer service is non existent.
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tom
(@tomley7) reported
@virginmedia Wireless, we have one of your wi fi extenders with an Ethernet cable into that, that device isn’t having problems. All other devices get the spikes
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Claire Hodges
(@clairey0802) reported
@virginmedia The txt chat is awful! I started yesterday morning, ive been passed to 4 different people and was speaking to someone this morning and no-one has got back to me since 9.52am and still no further forward 😡
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BenTweets
(@BenWill76352165) reported
@virginmedia @TheOnlyElChazmo There is absolutely no point talking to someone through Twitter, Virgin is useless at dealing with customer complaints and just want to remove comments from the public domain. you have my details if you want to try and resolve