Virgin Media

Virgin Media Outage Report in Manchester, England

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The latest reports from users having issues in Manchester come from postal codes M61, M15, M1, M9, M12, M24, M11 and M7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Manchester, England 01/24/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Stockport, Oldham, Sale, Bury, Rochdale, Stalybridge, Altrincham, Wilmslow, Littleborough, Salford, Dukinfield, Hyde and Irlam.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Total Blackout
United KingdomManchester Internet
United KingdomBolton E-mail
United KingdomManchester Wi-fi
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • Laticsbiffo Graham Turner (@Laticsbiffo) reported from Oldham, England

    @virginmedia Could you confirm how to book a techie visit as I can’t actually get through to customer service. @richardbranson #shitecustomerservice #virginmedia

  • 8ballSambo Sam Rogers (@8ballSambo) reported from Walkden, England

    @virginmedia Hi, any reason my internet is down (M38 postcode) been down since early this morning cheers

  • natalie_19851 Natalie Johns (@natalie_19851) reported from Salford, England

    @17mxmi @jamaican__kidd Virgin media is shit too

  • marcbbz Marcbbz (@marcbbz) reported from Manchester, England

    @virginmedia Third time this weekend trying to get through to the retention team. I’ve spent a total of 1hr and 37mins on hold and still not spoken with a human being. And you wonder I want to cancel my subscription.

  • Listuuh Ryan (@Listuuh) reported from Manchester, England

    Anyone else on virgin media and the internet is down in your area

  • JamesMayo_ James Mayo (@JamesMayo_) reported from Manchester, England

    @virginmedia Yes I have, also reset it a few times and it’s still been down for a few hours now

  • Cadders1968 Anthony Cadman 🐝🐜💙🏆🏆🏆🏆 (@Cadders1968) reported from Manchester, England

    @TheMontyDon Watched my @virginmedia recorded @GWandShows this morning, started with that lovely lady talking about her roses, so annoyed, iPlayer here we come. @virginmedia why can't your box adjust the recording times when a series link show starts at a different time, happens a lot v poor.

  • Listuuh Ryan (@Listuuh) reported from Manchester, England

    @virginmedia It’s down again sort it out

  • Laticsbiffo Graham Turner (@Laticsbiffo) reported from Oldham, England

    @AdamProcter1995 @virginmedia Doesn’t surprise me Adam. They don’t care. @richardbranson he’s got our money so we can get shit service now. #virginmedia

  • Laticsbiffo Graham Turner (@Laticsbiffo) reported from Oldham, England

    @virginmedia I’m trying to report a filter on my tv service. Have reinitiated the call as no answer after 40 minutes. It’s disgraceful!

  • Laticsbiffo Graham Turner (@Laticsbiffo) reported from Oldham, England

    @richardbranson do you know I’ve been on hold waiting for a customer service advisor from virginmedia for 38 minutes. #shitecustomerservice @virginmedia

  • IDugdale Ian Dugdale (@IDugdale) reported from Urmston, England

    @virginmedia Service in the M41 has been appalling for months and the local Facebook group is full of complaints, don’t see any of your customers charging @virginmedia for the inconvenience.

  • danielpwood1 woodsa (@danielpwood1) reported from Salford, England

    @RockcliffeFiles @virginmedia Me to, my work has a high proportion of Indian colleagues who I generally rate highly but a lack of understanding of the conversation and an inability to deviate from script to provide reasonable customer service is totally unacceptable.

  • richtimperley Rich 🐝 (@richtimperley) reported from Sale, England

    @unit_1974 @virginmedia We have exactly the same issues. Blinking frustrating 😤

  • wilcock_steve steve wilcock (@wilcock_steve) reported from Rochdale, England

    @virginmedia Any news on when this service will be back up and running it’s now 12 days!!! #virginmediaisajoke #votewithyourfeet

  • Laticsbiffo Graham Turner (@Laticsbiffo) reported from Oldham, England

    @virginmedia how long do you expect customers to wait for a customer advisor to answer the phone - currently been on hold for 32 minutes and counting #customerserviceatitsworst #virginmedia

  • Cadders1968 Anthony Cadman 🐝🐜💙🏆🏆🏆🏆 (@Cadders1968) reported from Manchester, England

    @HayBulbs @TheMontyDon @virginmedia Exactly the same happened to me, really annoyed when I came to watch it this morning, @SkyUK Had this issue solved years ago.

  • woody0702 Steven Woodside (@woody0702) reported from Bolton, England

    @virginmedia why does your broadband never work between 5am and 7:30am in #Farnworth Surely this a poor service as things are not never working... If there are works why does your website never update to say so

  • beefstock3 colin paul henstock (@beefstock3) reported from Manchester, England

    @virginmedia its been a week now and its taking the mick as i pay over £100 a month for this so called service so please sort it.

  • Laticsbiffo Graham Turner (@Laticsbiffo) reported from Oldham, England

    @virginmedia Only problem reported on website is inability to manage TiVo box via website. Not the problem I’m experiencing. #answerthephonevirgin #shitecustomerservice

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • safiyahtasneem Safiyah Tasneem (@safiyahtasneem) reported

    @virginmedia are awful at dealing with internet issues. 2 months now of intermittent internet where I’ve had to use my phone data AT HOME because the internet is so bad, whilst also paying £62 for this crappy service?! Absolutely ridiculous

  • Musashi1596 Mark Dorney (@Musashi1596) reported

    @virginmedia Hi, I’m unable to use the Reddit app when not on wifi. Only that, everything else is fine. Last time this happened it was due to newly added parental controls, but these are disabled so it shouldn’t be an issue. Any suggestions?

  • ClarkySpurs Clarky (@ClarkySpurs) reported

    @virginmedia Surely there is a reference for the complaint that she emailed about, though?

  • JonReesePOI JR (@JonReesePOI) reported

    @virginmedia I have posted on the forums in the link above. Unfortunately the response times are awfully slow. But then your phone lines are even worse. I've got 3 days left of my 14 day cooling off period, and I'm seriously considering looking elsewhere!

  • EelesWasTaken Anthony Eeles (@EelesWasTaken) reported

    Figured I’d give @virginmedia one last chance, and just asked them to match a new customer deal in the context of all the service issues we’ve had. No, “new customers only” is still a thing, apparently.

  • zunaine zunaine (@zunaine) reported

    @virginmedia hello. Why has you services been lacking since Sunday and only today the service checker showed thst my arrea has intermittent issues. Will the issue will be resolved soon as the issue is affecting my work.

  • EnneadGames Mobius Tempus (@EnneadGames) reported

    @virginmedia Yeah, thats not gonna happen as the last time I did that they tried to sell me an upgrade I didn't want OR need, yet a new customer gets the same if not better deal for much less...

  • MarkKidley Mark Kidley 🇺🇦 (@MarkKidley) reported

    @virginmedia It’s the WiFi in your hub 4 that’s the issue, I get full speed from Ethernet. Had to plug in my old Vodafone router to get work done on WiFi it’s that bad.

  • stevejmcc Steve McCormack (@stevejmcc) reported

    @virginmedia OK. The app does show there's a problem, with an estimated fix time of 4pm tomorrow (24 March) which is pretty poor to fix a landline after several days with no service.

  • ClarkySpurs Clarky (@ClarkySpurs) reported

    @virginmedia You haven’t raised it. Your colleague confirmed when she looked it wasn’t raised and now all I’ve got is the say so that an email has been sent with no reference to match it to. It’s needs sorting. It’s your mess, you need to fix it.