Virgin Media

Virgin Media Outage Report in Manchester, England

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The latest reports from users having issues in Manchester come from postal codes M61, M24, M15, M4, M32, M34, M21 and M1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Manchester, England 12/07/2025 04:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Altrincham, Wilmslow, Salford, Sale, Bolton, Stockport, Oldham, Rochdale, Hyde, Stalybridge, Cheadle and Middleton.

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City Problem Type Report Time
United KingdomManchester Total Blackout
United KingdomManchester E-mail
United KingdomManchester Total Blackout
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • cooper_jackie jackie cooper (@cooper_jackie) reported from Manchester, England

    @virginmedia unhappy I have to wait until next Thursday for someone to come fix 2 of my 3 tv boxes because of the outage they had on Thursday just gone. Customer service is not very good and nobody seems to listen given the amount of calls I made to them . Not happy

  • DebbieG_EA Debbie Grimshaw 🐝 (@DebbieG_EA) reported from Ashton-under-Lyne, England

    @virginmedia what is going on in the M34 postcode? Slow internet speeds and unreliable connection for the past three weeks now. Virtually impossible to work from home 🤯

  • PIL0TPEDR0 Pete Best (Pil0t Pedr0)💙 (@PIL0TPEDR0) reported from Bolton, England

    @virginmedia BL1 2NJ Still having problems with disconnecting and connecting, been like this for 4 hours. I have reset my router numerous times

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    In 10+ yrs of having #virginmedia this is only second time TV service has been down. The broadband meanwhile is up n down like a dog at the fair

  • salfordbeerfest Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England

    @virginmedia ANOTHER outage in BL4 9LR area? Are you kidding me? That's the fourth in just over a week. And the second today!

  • BeefyBlueBanana Beefy Blue Banana (@BeefyBlueBanana) reported from Manchester, England

    @virginmedia I've had someone else helping me on the post and the upstream/downstream/networklog is showing a very noisy line. The BQM looks really bad.

  • salfordbeerfest Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England

    @virginmedia If does now. 12:00. That's 17 hours without service.

  • salfordbeerfest Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England

    @johntweedie @frednfrank @virginmedia It may be 30 years old. Strangely, with BT (Cable), Sky (wired), never had issues.

  • cooper_jackie jackie cooper (@cooper_jackie) reported from Manchester, England

    @lilacjennie @virginmedia Totally agree. Been with them for years and treat customers really bad.they only care about the money. See how they get on when I cancel my direct debit. Bet they will soon be on the phone trying to get payment

  • carlroach Carl Roach (@carlroach) reported from Middleton, England

    @virginmedia I am fully aware of this webpage, if you follow through any of the options to get information or FAQs, but no way to actually connect with VM directly. I recently used the complaint option but just got a vague response that didn't help me with my concerns.

  • salfordbeerfest Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England

    @johntweedie @frednfrank I've switched the router to Modem to get the signal to the 2nd floor loft. Allied to the self installed mesh network, that works well. The signal isn't now the issue. Being without services from @virginmedia 3 times in just over a week, is.

  • ThatGirlKatie80 Katie Mallon (@ThatGirlKatie80) reported from Salford, England

    @virginmedia expect a call from me tomorrow cancelling my service. Third time this week now with the same Network Availability error. Right in the middle of a film. Tired of rebooting. Bye #virginmedia, hello #SKY 👋

  • salfordbeerfest Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England

    @virginmedia That doesn't tell me anything. Just that the engineers ".. are working hard to fix it....." The service has been down since 7 last night. And no idea when it will be fixed. With zero redress after 4 incidents in a little over a week. Poor.

  • CurryInTurry DJ Nerja (@CurryInTurry) reported from Ashton-under-Lyne, England

    @virginmedia @stewartbowie4 I'm afraid this is the new Virgin. Absolutely shocking customer service. I've been lied to and have numerous complaints in at the moment

  • salfordbeerfest Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Manchester, England

    @virginmedia You did. At about 6pm. Now it's down again. That's five times in a little over a week. Beyond irritation now. Are you - company - going for some record? Or just reminding me to take my blood pressure meds?

  • carlroach Carl Roach (@carlroach) reported from Middleton, England

    @virginmedia Hopefully. I realise that these things can be complicated and stuff does go wrong. It is the fact that there is no effective way of communicating with you as a customer that upsets me r most. It makes me feel that I am really of no value to you.

  • salfordbeerfest Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England

    @virginmedia Now showing estimated "fix" time of 16:00. 21 hours without "service". This. Is. Not. Funny.

  • PIL0TPEDR0 Pete Best (Pil0t Pedr0)💙 (@PIL0TPEDR0) reported from Bolton, England

    @virginmedia How long before the Internet problem is sorted out in the BL1 area going to take?

  • carlroach Carl Roach (@carlroach) reported from Middleton, England

    @virginmedia The problem is not my broadband or home service, it is the mobile signal where I work. I can not use the VM app as this requires data to validate the SIM, how else can I contact customer services directly?

  • DougHall18 Doug Hall (@DougHall18) reported from Bolton, England

    @virginmedia The worst possible service from your disgraceful company TV and broadband down 5 times over Christmas. No explanation, no apologies. Sod the fact that I can't wfh or watch prime time TV. Had enough, I'm leaving.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ChelsieKennedy Chelsie ☆ (@ChelsieKennedy) reported

    @virginmedia I'm trying to get through to someone about my 91 year old Grandad's phone not working but everything is automated, how can I speak to someone to resolve this issue?

  • FreddyHicarus Sir Freddy Hicarus (@FreddyHicarus) reported

    @jayrayner1 @virginmedia They ignored me when they were gonna charge me £40 more a month and I said I'd move to Sky. Then offered me £5 less per month the day before I was due to have Sky installed. They have no idea how to treat their customers.

  • Postmanlondon Richard Meadowcroft (@Postmanlondon) reported

    @virginmedia I have repeatedly told you that there is nothing wrong with my IPad as it works perfectly with an O2 sim ever since I have had a Virgin sim I have had problem. I cannot keep taking it out and cleaning it just so I can use it. Look back at my history with you! It’s months long

  • WHammond444 WesHammond (@WHammond444) reported

    @virginmedia need to learn what good customer services look like ...... Absolutely shocking for new acquisitions zero care for customers surprised you even have any !!!

  • LouWhiteheadPA LouiseWPA (@LouWhiteheadPA) reported

    @virginmedia Just called that number and FYI it is giving conflicting information - that number says no service issues in my area, but your website says there ARE planned service issues in my area and they will be fixed by 3pm today. We still have no internet.

  • becstalumps Becs (@becstalumps) reported

    @virginmedia The calls dropped when I was waiting to speak to someone 5 or 6 times. Connection keeps dropping. I finally spoke to someone yesterday who advised no faults. There's been issues today too. Pointless trying to find resolution when you're telling me theres no issue when there is!

  • orlabrowne Orla Harrington-Browne (@orlabrowne) reported

    @virginmedia having issues again with TVBox CS6002 error. 4th occurrence since April 2022 installation. Cannot get an engineer out to replace box (5min job)!! Shocking service. Need to cancel this substandard product/service

  • mboyhm mbyhm (@mboyhm) reported

    @virginmedia Hello, the automated phone message says that you’re working on an issue but the online status checker says there are no issues, which one is it please?

  • BEN_GR33N Ben Green (@BEN_GR33N) reported

    @virginmedia Hey @virginmedia how’s that complaint resolution or response coming along? It’s been nearly 2 months and I haven’t heard from you?

  • AamirDreaminm Anadeem (@AamirDreaminm) reported

    @virginmedia I have called to the official virgin media customer number