Virgin Media outages and service status in Manchester, England

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Oldham, Salford, Rochdale, Leigh, Stockport, Wilmslow, Hyde, Bury, Altrincham, Middleton, Sale, Ashton-under-Lyne, and Littleborough.

City	Problem Type	Report Time
Manchester	E-mail	4 hours ago
Manchester	Internet	22 hours ago
Manchester	Internet	1 day ago
Bolton	Wi-fi	2 days ago
Manchester	Internet	3 days ago
Manchester	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

• 
  Definitely not Elon Musk (@twiddlemeister) reported 6 minutes ago from Cheadle Hulme, England

  Probably consider an unlimited tariff at some point to make up for when Virgin Media goes down.

• 
  🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁) (@JohnnyDude1983) reported 8 minutes ago from Bury, England

  @virginmedia Hi. Is there a difference between cat 5E & cat6 & cat7 ethernet performance wise on your network 🤔. I'm using cat 6 ethernet from my hub 3.0 to your provided powerline booster . Then from powerline booster to my V6 box. I'm using cat7 ethernet from hub 3.0 to V6 🤔

• 
  Barry Slater (@barrys59) reported 21 minutes ago from Barton upon Irwell, England

  @virginmedia still no service M27. 4th hour! Rubbish!

• 
  Josh B (@JoshuaBurns) reported 23 minutes ago from Manchester, England

  @virginmedia I will. 2nd week in and these kind of issues is worrying considering my partner needs a connection to work from home. How long do I have to switch providers is it 30 days?

• 
  GLENN (@gbmcfc) reported 34 minutes ago from Manchester, England

  @virginmedia Well you find I'm cancelling my contract with yourselves, hope you go bust, your customer service team is a shambolic embarrasment. Loyalty works both ways.

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 34 minutes ago from Sale, England

  @virginmedia Will they help if the Wi-Fi is working at the time I call? Because my issue is that when it is working, your advisors consider their work done despite telling them that it usually doesn’t last. And invariable, it doesn’t.

• 
  Billy Goater (@GoaterBilly) reported 36 minutes ago from Strines, England

  @virginmedia well done, after over 10 years with you, Virgin Media have sunk to the their lowest level of service and support ever. Roll on November and the end of my contract. Appalling, ignorant, clueless, almost as bad as BT.

• 
  SLT4K 👨🏻‍💻 🇬🇧 (@Slt4K) reported 39 minutes ago from Urmston, England

  @virginmedia / Super disappointed after calling to renew my contract and as an existing customer you can’t offer anything half as good as a new customer. Shocking customer retention strategy 🤯

• 
  David (@Aldehulme) reported 41 minutes ago from Oldham, England

  @virginmedia I need to speak to somebody regarding a broadband problem without you running a check that will cut me off the internet. How do I get past this to speak to a person?

• 
  Carol Rowles (@CallyRaven) reported 44 minutes ago from Westhoughton, England

  @virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)

• 
  Liz Tuite (@tuite_liz) reported 44 minutes ago from Atherton, England

  @virginmedia my internet has been down since Friday afternoon. I was told it would be fixed in 24 hours, the time has since changed and is currently at 8pm this evening. I work from home so need my internet back up and running before Monday morning. This is disgraceful

• 
  Gemma ≅ (@SimpaticoGem) reported 49 minutes ago from Walkden, England

  Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

• 
  Edwin Daniel (@EdwinDa18453545) reported 51 minutes ago from Stockport, England

  @virginmedia @richardbranson @VirginMediaCC unethical practice & worst cust serv.after 50 days of total loss of service and no resolution and taking 52 pounds for that period from me now they are denying compensation as well as refund of monies taken.

• 
  johnsonhomes (@johnsonhomes2) reported 51 minutes ago from Sale, England

  @virginmedia Her phone like works at the moment because she has power but not in a power cut. This is one of the issues set out in the email which VM requested I send on Wednesday

• 
  Ducky 🇺🇦 🎃 👻 (@duckyblog) reported 52 minutes ago from Tyldesley, England

  @virginmedia Issues with all VM services in my area says expected fix by 4:40pm today.

• 
  Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported 52 minutes ago from Manchester, England

  @virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi

• 
  Stephen Mackenzie (@StevomacMUFC) reported 53 minutes ago from Ashton-under-Lyne, England

  @virginmedia Hi, I’m trying to raise a complaint online but I’m not receiving any acknowledgment. Is there another way I can raise my complaint? Thanks

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 53 minutes ago from Sale, England

  @virginmedia You’re not understanding. I do contact when the issue is happening, your advisor then fixes it, but it then happens again within 24 hours. I need a ‘once and for all’ fix. Not this whack a mole approach you’ve had so far.

• 
  Kelly Walsh (@Kellywalsh758) reported 58 minutes ago from Stockport, England

  @virginmedia Iv asked lots of questions that have gotten me no where. To be hung up on over & over. They gave me a date of 17th December for it to have it installed no reasons as to why nothing explained I just think it’s a joke and the costumer service is dreadful. To have to wait 6 weeks!!

• 
  Hannah Tompkins (@he_tompkins) reported 58 minutes ago from Manchester, England

  @virginmedia my broadband was “delivered” today by Yodel but the package is no where to be seen and wasn’t attempted (I’ve been in all day waiting). I can’t get any help from them, please help!! 😭

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adam (@adamebond) reported 7 minutes ago

  @virginmedia The Channel 4 app isn’t working on 360. It freezes before it gets to the main menu. Is that an issue on your end or theirs?

• 
  Pekalton (@Pekalton) reported 8 minutes ago

  @ConorPDunne I agree Connor. It’s time for a complete change of direction for RTÉ. I’ve lost interest in the LLS and RoT. I get RoT brings tourism to Kerry but it’s time for a change. RTÉ is still living in the times gone past. What exactly are we paying TV licence for? Virgin Media is as bad

• 
  ArtVandaley (@dothefunkgibbon) reported 11 minutes ago

  @virginmedia Instead of silly twitter replies , when you know there is a big outage why don't you publish it on the website ? Have a message on the phone line also , would solve a lot of problems . Your phone lines were overwhelmed yet that could have been prevented .

• 
  GauBan_Penguin 🐧*Audio Description: Blue Tick* (@GauBan) reported 14 minutes ago

  Virgin Media/O2 service event to **** when they started using the same type of call centres that Scammer PayBack would have interest in.

• 
  Damian Hastie (@DamianHastie) reported 14 minutes ago

  @virginmedia Wow you really don't want additional business, shocking experience both with your customer service bot and now when DM your X bot. What a terrible business.

• 
  Connor Wilson (@ConnorTWilson) reported 15 minutes ago

  Virgin Media wifi is just **** innit

• 
  Chris Tindall (@chewytheleftie) reported 16 minutes ago

  @alan_reddish @sibelian62 @virginmedia They are a terrible company for internet. Fortunately for us we have plenty of their direct rivals who we use instead now after they made it clear our custom was of no interest to them

• 
  GunnerF77ox🦊 (@ifoxy1977) reported 17 minutes ago

  Hello I've had no internet for a week now I had a engineer come out on Wednesday the 26 and he said I need a new wire as the one outside was cut by workmen and another engineer came out on Thursday and I've heard nothing since help please @virginmedia

• 
  Expanse Consulting Ltd (@ExpanseCon) reported 20 minutes ago

  @ulickdcox @VodafoneIreland Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.

• 
  Kat Nycoll (@KatNyc1) reported 20 minutes ago

  @virginmedia I would like to make a complaint on behalf of my housebound disabled aunt who has been without any service since Friday- can’t get food, drs , or contact anybody This is a disgrace Your staff won’t connect me to complaints team