Virgin Media Outage Report in Manchester, England
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The latest reports from users having issues in Manchester come from postal codes M61, M15, M24, M32, M3, M43, M2 and M25.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Bolton, Oldham, Rochdale, Salford, Ashton-under-Lyne, Cheadle, Hyde, Sale, Bury, Stalybridge, Altrincham and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Manchester |
TV | |
| Manchester |
Total Blackout | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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Kristoffer Tsinontas
(@krisminime) reported
from
Stockport, England
@virginmedia This texting service is absolutely dire. Random disconnects. New people don’t have the chat history. Being passed between dependents constantly leading to 10+ hour waits. I don’t want to sit on hold on the phone. Can someone DM over Twitter instead?
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia going from bad to worse, trouble with new Hub 4, now tried for two days to get engineer to attend and sort out the faulty phone line for an elderly. & vulnerable relative, appallingly bad customer service, all they do is blame Covid. They are a complete disgrace!
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The SkulkingLoafer
(@skulkinloafer) reported
from
Manchester, England
@virginmedia I’ve been waiting since 15:30 for someone to come back to me via your chat service. You claim it allows me to get on with the rest of my day but it also means it takes me about 3 days of dedicated screen time to get a response?
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Andrea Colley
(@Andy666666) reported
from
Oldham, England
@virginmedia internet down again!! 🤨is there a problem in OL4-2SZ
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
Hi @virginmedia any reason why our wi-if is down again in south Manchester? Postcode M210ZN.
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FARNSY
(@FARNSY95) reported
from
Urmston, England
@virginmedia is the tv go app down as I am not able to sign in ?
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M A R Y
(@MaryAkram3) reported
from
Oldham, England
@virginmedia Internet not working again!
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Jane
(@j_roddy) reported
from
Manchester, England
@virginmedia Nobody has replied to me, very poor service to a customer that has been with your company for 15 years
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia You cannot try to say that leaving an elderly vulnerable person in their eighties for so long without a telephone is acceptable, nor is trying to make COVID an excuse. @virginmedia are failing in their responsibilities. Hub 3 worked fine Hub 4 will not, poor tech by you?
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adam hankinson
(@HankinsonAdam) reported
from
Ashton-under-Lyne, England
@virginmedia shocking service I have been on hold for around 30 mins and counting
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Fahim Ali
(@alifahim009) reported
from
Oldham, England
@virginmedia It says no issue and so no fix time. There's 4 of us unable to do our jobs and work because of this. Thank you for replying
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia Hi thanks for trying to help, much appreciated. As you suggested I downloaded the Virgin Connect App but that relates just to Hub 3 not the latest Hub 4 that we have now been given. All Ok now though with the exception of the Teckin WI-FI plugs which will not connect?
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LilnPen Borders
(@Croston2Croston) reported
from
Ashton-under-Lyne, England
@virginmedia within the last hour I've had three phone calls claiming to be from Virgin Media technical support saying there's a problem with our internet speed. Each time when I respond I will ring VM direct on 150 they hang up. I'm ex-directory have you been hacked?
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Tracey Cookson
(@cooki40) reported
from
Sale, England
@BBCWatchdog @BBCTheOneShow Completely agree @virginmedia are the worst!! After over 4 years they charged me to leave!! Terrible service all round #treatloyaltylikeroyalty
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Michael Vix
(@DallasCowboysMV) reported
from
Atherton, England
@virginmedia internet down for me. Your tests keep failing and now it’s telling me you can’t run anymore tests until tomorrow. Engineers visit page crashed as well 😡
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Jane
(@j_roddy) reported
from
Urmston, England
@virginmedia who do I complain to for poor customer service? The consultant laughed at me, spoke over me, told me to stop talking and then put the phone down on me...I think you need to address your customer service training.
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Yes so I can expect 24 hr loss of service. 2nd time in a week. What remuneration are you offering for this loss of service?
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rafik
(@RB10__) reported
from
Bolton, England
@virginmedia virgin go app down again
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
Mmm @virginmedia wifi down again for the third day in over a week. Any chance anyone can help here
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tarran
(@Tarran__) reported
@virginmedia worst customer service - they didn’t install broadband on the day agreed. The manager then put the phone down and lied about what the previous person on the phone agreed as compensation. Result - no broadband and calling again. Don’t switch to virgin!
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Janet Chapman
(@janetsworld) reported
@virginmedia No much better - and we pay for a ‘premium’ service. We have had no connection to intermediate connection or a super slow connection. It has gotten progressively bad over this year but this last month has been SUPER bad. Please can someone contact me to discuss.
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Sophie Littlefair
(@SophieLittlefa3) reported
@LadislavMaljar @virginmedia I’ve been trying to cancel mine since 9am yesterday... been hung up on over and over again.
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paul day
(@day7262) reported
@virginmedia Phoned bank there’s no problem with bank £11 DD comes out no issue the phone line DD won’t go.
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Nicky Shakespeare
(@NickyShakey) reported
So @virginmedia I can't message you on here so a tweet have to do. I can't afford yet another price increase when new customers are getting exactly the same as me for half the price. I'd like to cancel my contract but cannot use the phone. Help me sort this out
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Nick G
(@NickGeorgiouUK) reported
Internet down @virginmedia now WiFi Pod (which you charge extra for), is not connecting. Forum offers no resolution. Anything you can do to assist?
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Keith Dobbs
(@Dobbsk) reported
@virginmedia Tried that. I just keep getting the “Sorry our team are busy” message “try later”. Life’s too short. Can I not email in a support request, at least the job would be in the queue? I’m not impressed.
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jp
(@japes0883) reported
@virginmedia I have tried calling many times to cancel. After over an hour hold and finally speak to a human phone disconnects. Happened 3 times different phone lines. No response from complaints department.
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Lisa Buffel
(@LisaBuffel) reported
@virginmedia I have been waiting 2 and a half hours on your online messaging service with two different employees who then disappear and don’t help at all! I am just after a confirmation email which I should have received last week with my account number
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paul day
(@day7262) reported
@virginmedia @richardbranson can someone contact me 6 times cut off over a DD that you can’t collect even though another DD is going to the same company. Shocking mobile phone service. #NeedAUKManagerToCall