Virgin Media Outage Report in Manchester, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Manchester come from postal codes M61, M15, M32, M40, M23, M7, M8 and M35.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Ashton-under-Lyne, Stockport, Bury, Timperley, Oldham, Rochdale, Salford, Cheadle and Hyde.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Bolton |
TV | |
| Bolton |
Wi-fi | |
| Manchester |
Internet | |
| Ashton-under-Lyne |
Internet | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia “Speak to billing team” - but how? Brings me back to my original issue - why can’t we have more help on call centres?
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Simon Nadler
(@simonandrebecca) reported
from
Manchester, England
@virginmedia trying to register an account on Virgin Mobile app so that I can provide a PAC code to you but don’t have an answer to a security question and have never set one up so I’m calling you as requested but all of your call centres are closed? 🤯 Not great service!
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Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia As I mentioned earlier, i tried calling multiple times with wait time between 60-120 mins and got no response back. Tried reaching out on twitter and got no response. The complaint is not resolved from my side at least, not surr of that closed on your end.
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AirHairdressing.com
(@Airhairdressing) reported
from
Sale, England
@virginmedia I need for my wife to be able to speak to support when I’m not at home. Can this be done on my account from home? Thank you.
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Jack Mitchell
(@jackthesticks) reported
from
Stockport, England
@elloitsaimee @virginmedia Mine has been down since yesterday morning. Sk2.
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🐝 oLiViA 🐝
(@thatqueenliv) reported
from
Salford, England
@virginmedia why is virgin down in Salford?! WiFi is not working!
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Michael Taylor
(@MarpleLeaf) reported
from
Marple, England
@virginmedia Eventually, but my point is this: change your message. Clearly you can’t help people over the phone after 5pm. Your guidance on the website is misleading. Also, your engineers are great.
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia my broadband has gone down every day this week. This is getting ridiculous.
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workinklassmanc
(@74gilly) reported
from
Urmston, England
My internet is a great connection but try get through on the app , live chat ,mobile to @virginmedia is terrible no contact at all🤬
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Simon Nadler
(@simonandrebecca) reported
from
Manchester, England
@virginmedia trying to register an account on Virgin Mobile app so that I can provide a PAC code to you but don’t have an answer to a security question and have never set one up so I’m calling you as requested but all of your call centres are closed? Please help!!!
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Ashley McConkie
(@ashleymcconkie1) reported
from
Ashton-under-Lyne, England
@virginmedia I’m moving house and need to cancel my contract but I cannot get though on the phone or though the online portal
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johnconroy
(@jehsuey) reported
from
Oldham, England
@virginmedia 3 times in 2 weeks Internet gone down. Working from home & kids at home. You are failing miserably.
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Jack Mitchell
(@jackthesticks) reported
from
Stockport, England
Is #virginmedia down?
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Miss Largot
(@LargotMiss) reported
from
Bury, England
@virginmedia I want to know about receiving a refund from you.. I pay for the fastest speed which is lie.. Lucky if we get a signal. This has been for months now.. Refund??
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Miss Largot
(@LargotMiss) reported
from
Bury, England
@virginmedia NO SERVICE AGAIN BL9 6EU WHY
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Adam Nadeem
(@ManAviation1107) reported
from
Cheadle Hulme, England
@endaburke81 @virginmedia I had an awful experience with them! Switched over to BT as soon as the contract ended and not had an issue since! Not to mention 180Mbps+ speeds!
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Ma Parkes
(@Ma_Parkes) reported
from
Salford, England
@virginmedia has just gone down in Salford (again). Others having this issue?
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Dan Wright
(@danpwright) reported
from
Manchester, England
Had it with the so called “Superhub” from @virginmedia. Google Nest WiFi ordered. The service is great - the router is terrible.
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Michael Gleeson
(@Michael_Gleeson) reported
from
Bolton, England
.@virginmedia is getting unbearably bad now. I’m sick to death of having to pay for extra data on my phone.
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zoe
(@MrsRed1973) reported
from
Salford, England
@virginmedia I have had no mobile signal now for 5 days trying to get through to customer services is a joke
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ken Bailey
(@KenBailey143) reported
@4Viewers @All4 @virginmedia Hi, Thanks for getting back to me. For no apparent reason it is working today. The service must have been having the weekend off! Cheers
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elliot beken
(@elliotbeken) reported
@virginmedia Its also worth mentioning the team were completely unaware of issues experienced last week via F010288623. There was no information at all apparently!
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Luke
(@allen_luke98) reported
@virginmedia @virginmedia am still having issues after date of issue fixed pushed back again. I am without internet access, call handler has just ended call after saying there is nothing more virgin can do. I would really like to resolve this issue but feel stuck. Please help
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Mike Appo
(@MikeAppo) reported
@virginmedia Also it's all automated 1 message says there is an issue and another message says there are no issues in my area, how on earth do I speak to a person to sort this
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tssivakumar
(@tssivakumar) reported
@virginmedia I have spoken, and they are unable to help me. Please can someone from escalations team contact?
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Sunny Hair
(@SunnyHair5) reported
@virginmedia the most awful service ever, watch out for increased pricing and when you speak to the care team they haven’t a clue what they are talking about and increase your bill without telling you. Saying it increased but they have no accurate data
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Matt Ryder
(@MattRyd38989751) reported
@virginmedia total **** show. House move in Jan, you decided to create a new account for me and increase my bill by £26 for fun. Been told 11 yes ELEVEN times it’ll be sorted and it never is, now I refuse to pay 2 months of arrears you’ve cut me and I can’t call through.
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Rich
(@Rich8372) reported
@virginmedia Hi my price is going and I'm free to leave because of this. Am I required to cancel or can I just switch?
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Yellowman
(@yellowman69) reported
@virginmedia I mean, I'm not sure what is classified as good customer service @virginmedia over there. But if this is the standard you're working to, then I think you have it badly wrong.
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TableTopWolf
(@WolfTable) reported
@craftymillie @virginmedia They tried that with us, phone up, complain and threaten to leave, you need to be brave enough to go through with it just encase, but ours is now down to 35 quid for 12 months then it goes up to 45 next april, then it will be 60 again in 2 years, cancel time again