Virgin Media

Virgin Media Outage Report in Manchester, England

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The latest reports from users having issues in Manchester come from postal codes M61, M15, M1, M9, M12, M4, M3 and M35.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Manchester, England 01/21/2026 07:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Oldham, Sale, Bury, Bolton, Rochdale, Stalybridge, Altrincham, Wilmslow, Littleborough, Salford, Dukinfield, Hyde and Irlam.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • NeilAshtonActor Neil Ashton (@NeilAshtonActor) reported from Stockport, England

    @jimmyoates @virginmedia Same James. Same area and it’s not been working for an hour. It says on their website no issues in the area but not had any service.

  • RHJOfficial яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported from Oldham, England

    Hey @virginmedia why has the internet from around 11am just gone slow all of a sudden or barely working. OL9 area. I've rebooted the router but still no luck. I'm trying to work from home here.

  • RHJOfficial яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported from Oldham, England

    Is the WiFi down for anyone else in the #OL9 area? #Oldham #VirginMedia

  • GreenwasBlue GreenWasBlue (@GreenwasBlue) reported from Bolton, England

    @virginmedia I've tried the online help to no avail.Just going round in circles. How do I get to book a visit by a human being?? 😡

  • martyn_driver Martyn The Driver (@martyn_driver) reported from Rochdale, England

    @virginmedia after 26 years as a loyal cable customer it is time to say goodbye. It would seem that loyalty is not rewarded, and you don't want low use customers

  • SoloUtilitaRian UtilitaRian 🔶 (@SoloUtilitaRian) reported from Bolton, England

    With the intro of new dedicated Gigabit lines in my street I can't wait to switch over and leave Virgin Media for good. 3x internet has gone down this week and I just called VM. The systems there are down and gotta call back in 3hrs..... useless

  • martinmoscrop Martin Moscrop 🎺 (@martinmoscrop) reported from Salford, England

    @LennieThevan @virginmedia That sounds terrible Lennie. If you want to change a plan and save money they go out of their way to be unhelpful. However, if you want to spend more their customers service Is better.

  • Rik_Ashton Richard Ashton 💙🇺🇦 (@Rik_Ashton) reported from Ashton-under-Lyne, England

    @SkyUK My Sky package is slowly edging up. Some new customer deals from a couple of years ago have worsened discounts but... I'm still around £30 a month better off than when I was with Virgin Media. Never going back.

  • insidewrite1957 Peter Thornton.🇺🇦 (@insidewrite1957) reported from Ramsbottom, England

    @eshelm @simonnread @virginmedia Worst people I’ve ever worked for By a distance

  • HelenMHurley Helen Hurley (@HelenMHurley) reported from Manchester, England

    @virginmedia great customer service from your engineer Pete this morning. Polite, knew his stuff and a credit to your company. 10 out of 10. Would recommend yourselves.

  • he_tompkins Hannah Tompkins (@he_tompkins) reported from Manchester, England

    @virginmedia my broadband was “delivered” today by Yodel but the package is no where to be seen and wasn’t attempted (I’ve been in all day waiting). I can’t get any help from them, please help!! 😭

  • acailler Adam Cailler (@acailler) reported from Manchester, England

    @JournoBird @virginmedia We've had it cut out twice for a few hours, but that was related to the ridiculous heat and they fixed it quickly. I realise everyone will have different experiences 🤦

  • JohnnyDude1983 🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁) (@JohnnyDude1983) reported from Bury, England

    @virginmedia Hi. Is there a difference between cat 5E & cat6 & cat7 ethernet performance wise on your network 🤔. I'm using cat 6 ethernet from my hub 3.0 to your provided powerline booster . Then from powerline booster to my V6 box. I'm using cat7 ethernet from hub 3.0 to V6 🤔

  • haylesxxx1 *Hayley* (@haylesxxx1) reported from Sale, England

    @virginmedia hi, after so many years of being a customer, do you send out new upgrades? My router keeps dipping and going off, been doing it for awhile now, couple of weeks.

  • IggyPup7 (っ◔◡◔)っ 💛 ɪɢɢʏ ᴘᴜᴘ 🧡 🔜 Doggy Weekend 🐶 (@IggyPup7) reported from Ashton-under-Lyne, England

    @PowerBoar @virginmedia @virginhelp they are as bad unfortunately just changed shape … still same poor up to 20wifi devices connection. and they giving customers their hubs they received from others who returned them regardless faulty or not … it’s terrible 😣

  • michaelclark09 Michael Clark (@michaelclark09) reported from Sale, England

    @Shredda @virginmedia Oh damn, that's peak. Might just be a coincidence then 🤔

  • SimpaticoGem Gemma ≅ (@SimpaticoGem) reported from Walkden, England

    Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

  • he_tompkins Hannah Tompkins (@he_tompkins) reported from Manchester, England

    @virginmedia Hi there, I was told I would receive my replacement broadband by today and still no indication of when it’s going to arrive. Any help?

  • RHJOfficial яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported from Oldham, England

    @virginmedia No point, there is a problem but it shows there aren't any issues in the area.

  • GoaterBilly Billy Goater (@GoaterBilly) reported from Strines, England

    @virginmedia well done, after over 10 years with you, Virgin Media have sunk to the their lowest level of service and support ever. Roll on November and the end of my contract. Appalling, ignorant, clueless, almost as bad as BT.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • allij1972 Alli J (@allij1972) reported

    @virginmedia Appalling service from Virgin again! Was given a better deal when contract ended, only for them to wrongly delete channels AND charge me way more money! Rang yesterday to complain, was called a liar by CS and told a manager would call within 4hrs - over 24hrs ago!!🤬

  • MauroOrru Mauro Enrico Orru (@MauroOrru) reported

    @virginmedia I have been calling 3 times a day for a week to cancel my contract and you put me on a queue for 1 hour each time with no response then the line cuts off. Consider this as notice as it is impossible to serve you notice as your website instructs to do. I'm cancelling direct debit.

  • MoreThanAjax Milo (@MoreThanAjax) reported

    Wow I've been sitting in a @virginmedia help chat for over an hour now just trying to get someone to come and install my broadband hub as there isn't the proper connector. As a first time customer not very happy with the support

  • GabrielaLibanio GabrielaLibanio (@GabrielaLibanio) reported

    @virginmedia Do I know? How do I know what the hell is going on, since two weeks. Nominee came to my house. No one answers my calls. No service. How embarrassing for you. Such a horrible service.

  • allij1972 Alli J (@allij1972) reported

    @virginmedia It’s not letting me sign into that,besides I shouldn’t have to see some notice on the website when I was promised a callback from a manager. This isn’t my first case of awful service from Virgin so why should I be surprised! I’ve received nothing but lies from everyone I talk to!

  • buttons1010 tim butler (@buttons1010) reported

    @virginmedia There’s was - now the green light has gone off on the hub but internet is still poor - whether there is an issue in the area it is still not good enough as this happens too often @Ofcom

  • ajmurrell Adam Murrell (@ajmurrell) reported

    @virginmedia - no fibre broadband service at TW2 - work was carried out today and since then service has been down. When will this be resolved?

  • MarlonKameka Marlon Kameka (@MarlonKameka) reported

    @virginmedia My Internet has been down for the last several hours. What's going on and when will this be fixed?

  • buttons1010 tim butler (@buttons1010) reported

    @virginmedia I’ve already sent a complaint in - let’s see how you as a company deal with it

  • DekymcG Space Ghost Coast To Coast (@DekymcG) reported

    @virginmedia I get that, but I got my bill in today and the recent outage wasn't deducted... This is absolutely ridiculous!!