Virgin Media

Virgin Media Outage Report in Manchester, England

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The latest reports from users having issues in Manchester come from postal codes M61, M15, M9, M1, M11, M12, M35 and M28.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Manchester, England 01/14/2026 16:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Sale, Bury, Stockport, Bolton, Rochdale, Stalybridge, Altrincham, Wilmslow, Littleborough, Salford, Dukinfield, Hyde and Irlam.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomOldham E-mail
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • j_dip Jai Mistry (@j_dip) reported from Bolton, England

    @virginmedia currently have had no broadband for the last 3 hours, I am aware the service is down in the area but do you have any indication as to when this will be resolved?

  • 1sophiereynolds Sophie Reynolds (@1sophiereynolds) reported from Cheadle Hulme, England

    @virginmedia hi, I currently have no internet. I’ve ran a service check in my area and apparently it’s fine. I am WFH so need to get online immediately. Can anybody assist please?

  • brownhill76 Neil Brownhill (@brownhill76) reported from Sale, England

    @virginmedia trying to downgrade a tv package! Website only allows upgrades an you don’t answer calls. No email contact! Someone contact me please or I’ll just cancel the DD 👍 an shift to another provider , cheers

  • Gkieran3 Kieran (@Gkieran3) reported from Ashton-under-Lyne, England

    @virginmedia my internet is consistently going down on tuesday evenings. What is going on?

  • R3d_Nemesis Aron Pearson (@R3d_Nemesis) reported from Poynton, England

    @virginmedia Today and last week and the week before that and so and so on!!! They either say “we will call you back” they never do!! or “the cheque has been sent” it hasn’t !!! You are causing so much distress to my grandparents #ripoffBritain #ofcom @karent161270

  • geordiemanc70 GeordieManc (@geordiemanc70) reported from Manchester, England

    @virginmedia @Kabatan7 Oh bollocks. You gave me the same "busier than normal" line in January. Hopelessly understaffed "customer service" for all of the last 10 years. That's why you didn't remotely challenge my case with @CISASUK, just paid compensation. 1/2

  • markdean5413 mark dean (@markdean5413) reported from Bury, England

    So had no internet now for 36 hours😡lisa cannot work from home have to rely on 4G for everything very poor @virginmedia

  • markdean5413 mark dean (@markdean5413) reported from Salford, England

    So we finally have internet back on after 45 hours 😡no updates from @virginmedia again very very poor service

  • ShanRebec94 Shannon (@ShanRebec94) reported from Sale, England

    Internet is down again, not good enough really when I can’t work from the hospital and have to work at home @virginmedia

  • harris_group_uk Victoria Harris (@harris_group_uk) reported from Cheadle Hulme, England

    @virginmedia It says no issues but the entire area has no Virgin Media.

  • DianeHilton20 Diane Hilton-Wainwright (@DianeHilton20) reported from Cheadle Hulme, England

    @virginmedia why don’t you solve my intermittent internet problem and why do your chat people ignore me? Poor poor service . I will be voting with my feet .

  • jehsuey johnconroy (@jehsuey) reported from Oldham, England

    @virginmedia your customer service staff are a joke. Constantly, lie cut you off and never resolve your issue. Get rid & start again.

  • geordiemanc70 GeordieManc (@geordiemanc70) reported from Manchester, England

    @virginmedia @Kabatan7 @CISASUK Cheaper to compensate the few that can be bothered to take the complaint process all the way than to provide a service where loyal customers don't feel taken for granted and ignored. 2/2

  • R3d_Nemesis Aron Pearson (@R3d_Nemesis) reported from Poynton, England

    @virginmedia We are 7 months down the line, spoke them today and still not resolved. Will phone again 😞

  • TanvirHamid1982 Tanvir Hamid 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝 (@TanvirHamid1982) reported from Manchester, England

    If @virginmedia are reading, #M14 area of #Manchester seems to have #wifi connectivity issues as I'm trying to watch something on my phone 📱& the stream keeps freezing & rebooting.

  • sarahmulli Sarah (@sarahmulli) reported from Manchester, England

    @virginmedia 2nd Friday in a row the broadband in our area goes down for the entire day in M14.I’ve been tracking this and have registered loss of service AGAIN. Currently Hot spotting off mobile as WFH!Can someone pls advise what the issue is & what’s being done 2resolve ASAP?

  • Conuggy Christine C (@Conuggy) reported from Manchester, England

    @mouthwaite @EE Virgin In particular are absolutely awful I’ve been paying full whack for fast BB yet it’s off more than it’s on so infuriating especially when you’re attempting to work from home! Absolutely poor service all round from Virgin media

  • Neeeko01 Nico☀️ (@Neeeko01) reported from Sale, England

    @virginmedia No I was to busy working 7 days to pay for it why do I need to @skytv never needed too—-surly it’s a standard set up to record a programme whatever the length.

  • Neeeko01 Nico☀️ (@Neeeko01) reported from Manchester, England

    Made a few mistakes in my life but changing to @virginmedia from @skytv has got to be the best slap in the face ever 11 hours of the final @PGATOUR and it stops recording hole 18 putting absolute shite service #NeverAgain

  • Conuggy Christine C (@Conuggy) reported from Manchester, England

    @virginmedia how many days without WiFi before I get real help it’s M11 MCR it’s been 3 days now .. only had it back for 3 weeks prior to that it was off everyday for hours for roughly a month it’s driving me INSANE because there’s NO REAL people to speak to gotta go work now!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BillKilvington Bill Kilvington 💙 FCODP, FRCA (@BillKilvington) reported

    @virginmedia @petetong @Carl_Cox I'd email this to a friend. Oh wait, I can't because you haven't been able to restore your broken email services for two weeks now😤

  • RealGvani GVANI (@RealGvani) reported

    @virginmedia fix your broadband damn

  • redhot_79 Ben (@redhot_79) reported

    @virginmedia Ps any chance we could get hold of a Wi-Fi booster thing as we cannot get any decent signal and have dropouts upstairs. We had this last time with virgin.

  • Paul_Tags Tags (@Paul_Tags) reported

    @virginmedia Don't spout that rubbish as though #virginmedia have not made the decision to make accessing customer service almost impossible. Crap service is intentional. I went through your bots and humans countless times now. They say they'll get back to me and never do.

  • Paul_Tags Tags (@Paul_Tags) reported

    @virginmedia You don't offer any customer service, is what you're saying. Let's be clear: you WOULD be able to send a DM, but you choose not to. You choose to send me back to somebody who will ask me to turn it off and on again before passing me to a colleague or bot.

  • prysds Richard Gear (@prysds) reported

    @virginmedia is absolutely ******* **** - don’t go anywhere near it. #virginmedia #alwaysdown #bransonsacunt

  • ricki_kalsi Ricki Kalsi (@ricki_kalsi) reported

    @virginmedia I have spent around 18 hours on the phone over the last 3 months and have spoken to countless customer service people to rectify my bill. You are still overcharging me! How do I get through to a manager in the U.K. to fix this once and for all? This is tiring!

  • Redbomb92 Anthony Gallett (@Redbomb92) reported

    @CallumHewitt95 @virginmedia There’s no point in complaining, we did and they offered us a new hub and promised us faster internet but if anything it’s slower than before and they make out your stupid by saying have you tried this and this like we are stupid and it will fix the issues

  • Rina_M2020 Rina M (@Rina_M2020) reported

    I swear once my contract with virgin media ends for broadband I’m leaving them! I Haven’t stressed this much in the last 15yrs! Slow connection/no wifi I feel we live in a poor country! Not that we do! @virginmedia we live in England and for wifi to be weak it’s unbelievable

  • MrBirdPhoto Michael Bird (@MrBirdPhoto) reported

    @virginmedia So £8.06 per day, is that per service, Tv internet and 2 phone lines, and why is it not showing as a credit on my bill? 4 days with no phone x2 no tv and no broadband. That should be a minimum payment. During the @ParalympicsGB in which we had friends competing