Virgin Media Outage Report in Manchester, England

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Bolton, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale, and Salford.

City	Problem Type	Report Time
Manchester	Internet	15 hours ago
Manchester	Internet	1 day ago
Manchester	Internet	1 day ago
Manchester	Internet	2 days ago
Manchester	Internet	2 days ago
Stockport	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

• 
  David Bryden (@Daveyb1974) reported 6 minutes ago from Urmston, England

  @nickleeland @virginmedia I asked to speak to someone that could help and got “my supervisor is on 14 day isolation”. Ok put him on the phone as I’m guessing he can work from home? Computer says no! Poor poor service!

• 
  Humps Snr (@HumpsSnr) reported 9 minutes ago from Stockport, England

  Over 3 hours and counting on the phone to @virginmedia , spoken to 5 different people and put on hold for the 6th time now. Issue yet to be resolved 🤬🤬🤬 #vpoorcustomerservice #timeforachange

• 
  macauley stephens (@m_stephens8) reported 9 minutes ago from Bolton, England

  @virginmedia is the worst for speaking to an actually person🤯 adding packages unauthorised then making the bill nearly double.. jokers

• 
  The Real Guy Gardner FBPE (@guy140771) reported 9 minutes ago from Salford, England

  @virginmedia Thanks for your reply. Your @virginmedia text bot clearly stated your aim for a human to ring me back within 4 hours - it’s now over 120 hours. May I suggest you update your message, also can you confirm I’ll receive the promised phone call or should I cancel my subscription?

• 
  Humps Snr (@HumpsSnr) reported 11 minutes ago from Stockport, England

  @virginmedia Thank you for your response. I have submitted a complaint, although I’ve no response to that either. Our internet is shocking and we’ve got a temp fix outside which needs to be made permanent from 4 wks ago. Paying a lot for nothing currently

• 
  The Real Guy Gardner FBPE (@guy140771) reported 11 minutes ago from Salford, England

  So @virginmedia it’s now 48 hours I’ve been waiting in this queue for a call back. I’d appreciate a response before I cancel my package!

• 
  Mike Mee #FBPE (@Mug_UK) reported 13 minutes ago from Stockport, England

  @PThexton @virginmedia They closed down the Stockport branch too. Maybe there's a "why do I have to pay for a phone line" page within their FAQs ...

• 
  Humps Snr (@HumpsSnr) reported 15 minutes ago from Stockport, England

  @virginmedia What details do you require in any text I send?? Seems a bit odd considering you should already have my complaint and my details 🤔 we’ve established I don’t have a ref number, so further info will assist??

• 
  BBird (@bizzarebird) reported 23 minutes ago from Bolton, England

  @virginmedia what's the best way to report a fault without having to go to offshore fault peeps and go through off the turn off switch on again? My WiFi is horrific, and only affects WiFi intermittent service and it disables. Done all the usuals it's knackered WiFi on router.

• 
  ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported 23 minutes ago from Bolton, England

  @virginmedia It’s NOT an upgrade which I made clear on the phone. Again, no mention of this being the issue.

• 
  BBird (@bizzarebird) reported 25 minutes ago from Bolton, England

  @virginmedia No i can't see it, scan says no issues as the issue is only with WiFi. It's down again its insane. Doing full reset to factory setting see if that helps. But no link to report fault on my account

• 
  Humps Snr (@HumpsSnr) reported 26 minutes ago from Stockport, England

  @virginmedia I don’t. When I submitted the complaint (2nd) I chose the telephone call option, using my home number. I haven’t received any call to date!!

• 
  ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported 26 minutes ago from Bolton, England

  @virginmedia Another issue is if I were to get a phone call in a weeks time I cannot just stop the job I do to answer it. Where will we be then? Having worked for Virgin I know exactly what’s going to happen. This won’t get sorted until my new bill gets paid for services I don’t want ....

• 
  Tony Jacobs (@tonyj01) reported 28 minutes ago from Manchester, England

  @DawnBly68 @MartinSLewis @virginmedia They make more money with their present commercial stance - loyalty is NOT valued, the new customer is king. So become a new customer.

• 
  The Real Guy Gardner FBPE (@guy140771) reported 30 minutes ago from Salford, England

  @harrisonmp They wrote to me about my complaint saying they’d been trying to contact me, they haven’t unless they’re still using the wrong mobile number which I’ve informed them about. We’ll ignore the fact that my landline is with them. I just wish someone @virginmedia would take ownership

• 
  ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported 36 minutes ago from Bolton, England

  Hey @virginmedia On the phone to your customer service for 80 minutes in total now and counting. Been put on hold for 30 minutes of that. Losing will to live! Pound to a penny you lot cut me off in a minute......

• 
  John Wren (@WrenJohn) reported 40 minutes ago from Oldham, England

  @virginmedia Beyond belief since the link provided doesn’t work. I’m sorry but @virginmedia is a failing company with poor technology. I could never recommend them to anyone, Hub 4 failed again today, so unreliable it’s a joke

• 
  ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported 42 minutes ago from Bolton, England

  @virginmedia Bet you anything they won’t I’m sorry to say. Never known a change in contract to take a week. Normally done there and then on the phone. The lady didn’t mention anything about this being the case. What now? I’m not waiting a week I’m afraid.

• 
  J K P (@JiriKPinnock) reported 48 minutes ago from Manchester, England

  @virginmedia Trying to get some help, on the phone over 30mins. My new bill was overcharged, pls fix it ASAP.

• 
  David Bryden (@Daveyb1974) reported 49 minutes ago from Urmston, England

  Great work from @virginmedia, your contract has expired, we want you to stay as a customer, we’ll give you the best deal out there! Give them a call, sorry can’t help, you’re on the best package, but we want to charge you £40 a month more than a new customer! #shitshow

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  らん~☆ (@TotoroRan91) reported 9 minutes ago

  @virginmedia There's a fault in the area, since yesterday! This happens way too often for the price of your service!

• 
  PhoenixFTA ∆ truly 3.5% 🇪🇺🇩🇪🌍 FBPE (@MyPhoenixFTA) reported 11 minutes ago

  @virginmedia I don't know anymore where to even start. My complaint letter to @CISASUK is growing with each interaction. Here's an easy one: don't have agents ever directing these words towards a customer "you are lying. You are a liar." What the actual F@+£????

• 
  Steveo (@Steveo111078) reported 12 minutes ago

  @virginmedia what's up with your mobile data? Connected to 4g full reception yet it's like dial up waiting on pages to load never used to have this problem

• 
  Sinead kelly (@Sineadk60144380) reported 12 minutes ago

  @virginmedia virgin media are cutting my 82 year mother who lives alone phone off. Customer for as long as virgin media has existed. No point ring customer service as they are waste of time and the call backs I am meant to get never happen

• 
  Elspeth The Pict (@ElspethThePict) reported 18 minutes ago

  @virginmedia It was a refund of payment in advance as my service has ended.

• 
  Yvonne T (@YvonneT2022) reported 19 minutes ago

  @virginmedia I have been a loyal customer for many years. I have a virgin mobile contract, media and broadband. @richardbranson thanks for offering customers broadband that is super fast. #virginmedia #broadband #NeurodiversityCelebrationWeek

• 
  john oxley (@oxosbase) reported 23 minutes ago

  @anthonyalan23 @virginmedia I’m with @virginmedia and never had a problem with buffering. Is there a hardware problem ?

• 
  ian rogers (@JayWratten) reported 23 minutes ago

  @Ballstocancer @virginmedia Full of huge promises @virginmedia they treat customers awful all about money 🙈

• 
  Elisabeth (@misselisamartin) reported 26 minutes ago

  @virginmedia there's intermittent signal issues in my area, I've followed your steps online to ensure that it isn't my hub. Now I can't connect to the Internet at all. How am I meant to work from home today? This is the 3rd time in two weeks 🥲🥲

• 
  JulesAnime (@AnimeJules) reported 28 minutes ago

  @DowndetectorUK Virgin Media seems to be down #virginmedia #virginmediadown