Virgin Media

Virgin Media Outage Report in Manchester, England

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The latest reports from users having issues in Manchester come from postal codes M61, M9, M1, M15, M43, M12, M11 and M28.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Manchester, England 01/16/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Oldham, Sale, Bury, Bolton, Rochdale, Stalybridge, Altrincham, Wilmslow, Littleborough, Salford, Dukinfield, Hyde and Irlam.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomStockport Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • lesley_win Lesley Wintle (@lesley_win) reported from Salford, England

    @virginmedia You need to keep your service status page updated. I checked that first, no issues apparently, then did the 10 min test, still not working so contacted you to be told there's a fault - very frustrating to be told to check the service status but it's incorrect!

  • MollyPipping Moll (@MollyPipping) reported from Cheadle Hulme, England

    @virginmedia still not working! Done another reboot, pinhole reset. Been waiting on the phone for another 30 minutes with no answer. Website still says no problems. Will 100% be leaving your services after this awful performance and lack of communication around a problem

  • rossmitton84 Ross Mitton (@rossmitton84) reported from Bolton, England

    @David4Charnock @virginmedia Ha ha!! You’re getting help off my issue!! On hold for over an hour and live chat keeps disconnecting as no advisors are available!!

  • lesley_win Lesley Wintle (@lesley_win) reported from Salford, England

    @virginmedia @tricky1966 I have this problem too - see my tweet. Your service status doesn't mention this fault - I have been informed by your messaging service it will be fixed by 12th August!!!! 4 days!!!

  • Oh_Hello_Studio Sandy (@Oh_Hello_Studio) reported from Bury, England

    @virginmedia Yes, rebooted as per advice we receive every time 😒 We've experienced the same issue repeatedly since the "Intelligent Wi-Fi" upgrade. Repeated outages however status always reports that there is no issue.

  • shaunbentley Shaun (@shaunbentley) reported from Atherton, England

    @virginmedia Trip haziest outside my house cables running to next door which were supposed to be temporary, unstable service, rattling router, some of these issues have been resolved. Others haven’t. I’ve asked for final response but no one will talk to me about this.

  • Alison_hh Alison Hesketh-Holt (@Alison_hh) reported from Manchester, England

    @mascotmike @virginmedia I'm fuming with them. I have never experienced such awful customer services in all my life. We're going to cancel with them and go to the national press if they can't prove the "so called phone call". I think half their customers have similar problems.

  • Alison_hh Alison Hesketh-Holt (@Alison_hh) reported from Manchester, England

    @virginmedia Media. I've never experienced such awful customer service in all my life!! If this isn't resolved I will be going to the national press. It seems a lot of people are experiencing the same problem. Your company should be ashamed of themselves!

  • PelosiSte SP (@PelosiSte) reported from Stockport, England

    @SkyHelpTeam it’s a bit of rain, yet my tv has gone off. Amateurs, never happened with @virginmedia

  • MollyPipping Moll (@MollyPipping) reported from Cheadle Hulme, England

    @virginmedia Still not working after pinhole reset. No tv and green bar flashing on router. Spending silly amounts on data in an attempt to contact you when I already pay a lot of money each month. Next door just told it will be fixed Monday. unacceptable service!

  • allensmith566 Allen Smith (@allensmith566) reported from Bolton, England

    Properly raining. I hope my @virginmedia engineer can sail through and fix my TiVo box 🌧

  • textmaniaa Tracey Brooks (@textmaniaa) reported from Bolton, England

    @virginmedia what's the point in sending a letter stating if yr service hasn't resumed by 5pm ring this number. When they shut at 5pm. Poor service again from virgin media. Nearly 8pm and still no tele or broadband. What a joke of a company.

  • MollyPipping Moll (@MollyPipping) reported from Cheadle Hulme, England

    @virginmedia my TV and WiFi hasn’t recovered from a power cut earlier today (SK8). Done all normal checks/ procedures. Been on hold 1.5hours. Everyone in area having same problem and being told there’s ‘nothing wrong’. Nothing logged on postcode error website. Awful service!!

  • lesley_win Lesley Wintle (@lesley_win) reported from Salford, England

    @tricky1966 @virginmedia 12th August is the estimated date for it to be fixed! Service status page duesnt show this at all! I have had to contact them today

  • rach_griff RACH / ♡ 🐝 (@rach_griff) reported from Middleton, England

    Day 4 of Netflix not working on @virginmedia !!!

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    Recently moved from a city centre apartment to suburbia. Had to lose my ever reliable @Hyperoptic connection for a @virginmedia package. Been working from home a few days in the last fortnight and it just likes to randomly cut out for periods without reason. JOY.

  • djleumas Jon Samuel (@djleumas) reported from Sale, England

    @virginmedia That never happened. Just received an email stating that my online form had been received and it wa with the resolutions team. Apparently my complaint was never received as it doesn’t show on my account, yet I have email confirmation it was, although no contact from resolutions

  • SheridanAlcock Shez 🐾 Ⓥ (@SheridanAlcock) reported from Manchester, England

    Day 2... No services from Virgin Media! Still fixing the problem.. that's 2 days we are not paying for 😡😡

  • allensmith566 Allen Smith (@allensmith566) reported from Bolton, England

    @virginmedia Engineer came and replaced my box. Excellent service and I am a happy customer 👍

  • tjane44 Tracy.💗. &hubby.😍 x (@tjane44) reported from Manchester, England

    @virginmedia Rebooted, and been on services, says no problem but there is no Wi-Fi or phone..

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CanDeeDeeLive Dee (@CanDeeDeeLive) reported

    @virginmedia So, if I had a total loss of service from 21 April to 13 May, explain how I don’t qualify for compensation during this time?

  • tgriffin71 tony (@tgriffin71) reported

    So disappointed by @virginmedia upgraded my package on the 8th June. Channels still not working 19 days later.

  • jackieg1809 jacks genever (@jackieg1809) reported

    @thedavidgraham @virginmedia I'm having the same problem

  • Alexmac74 Alex Mac (@Alexmac74) reported

    @virginmedia this is not a wifi issue. I am connected via ethernet. current download speeds are between 50 and 70 mbps but should be 350 mbps. router has been rebooted.

  • CEEJAYBEE82 CEEJAYBEE82 (@CEEJAYBEE82) reported

    @EGX @virginmedia @O2 How's about announcing stuff to play now you've sold out of sat/sun tickets or will it be like the **** show like it last year 🤔

  • angiejc1979 angela charles (@angiejc1979) reported

    Worst service I’ve ever experienced @virginmedia first delayed installation, given a free dongle and charged for it, finally cancelled the service then charged for the service I cancelled, another 3 hours sorting it but got nowhere just transferred to different departments. 🤬

  • dan96771377 dan (@dan96771377) reported

    @virginmedia Hi sorry Iv only just seen this reply.I was made aware of the change in March phoned up the first of April and got the price back down too my origanal package but it never materialised since then Iv had a £132,£150,£150 bill when I’d agreed too £93.

  • isaac20070707 Isaac Vaughn (@isaac20070707) reported

    @virginmedia hi my broadband is down. Check online everything is fine but no internet access. Please help

  • LionCryptoTalk LionCrytpoTalk (@LionCryptoTalk) reported

    @virginmedia have you got rid of your phone line? Your website is impossible to navigate. Can anyone tweet me the number for Virgin media customer service? The 1GB broadband is utter shite

  • swingate79 swingate79 (@swingate79) reported

    Incredibly poor experience as a new customer with @virginmedia. New cable due to be installed early June, then early July (with no communication) and now 28th August. So 3 months as a new customer with suboptimal connection and no second box as per my contract.