Virgin Media

Virgin Media Outage Report in Manchester, England

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The latest reports from users having issues in Manchester come from postal codes M61, M3, M15, M24, M1, M9, M12 and M43.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Manchester, England 02/04/2026 09:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Stockport, Bolton, Cheadle, Salford, Hyde, Sale, Bury, Rochdale, Stalybridge, Altrincham, Wilmslow, Littleborough and Dukinfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomOldham Wi-fi
United KingdomManchester Wi-fi
United KingdomStockport Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • Ma_Parkes Ma Parkes (@Ma_Parkes) reported from Salford, England

    @virginmedia has just gone down in Salford (again). Others having this issue?

  • Airhairdressing AirHairdressing.com (@Airhairdressing) reported from Sale, England

    @virginmedia I need for my wife to be able to speak to support when I’m not at home. Can this be done on my account from home? Thank you.

  • simonandrebecca Simon Nadler (@simonandrebecca) reported from Manchester, England

    @virginmedia trying to register an account on Virgin Mobile app so that I can provide a PAC code to you but don’t have an answer to a security question and have never set one up so I’m calling you as requested but all of your call centres are closed? Please help!!!

  • jackthesticks Jack Mitchell (@jackthesticks) reported from Stockport, England

    @elloitsaimee @virginmedia Mine has been down since yesterday morning. Sk2.

  • lexy1968 Alex (@lexy1968) reported from Cheadle Hulme, England

    @virginmedia Hi. How do I cancel my service please?

  • danpwright Dan Wright (@danpwright) reported from Manchester, England

    Had it with the so called “Superhub” from @virginmedia. Google Nest WiFi ordered. The service is great - the router is terrible.

  • LargotMiss Miss Largot (@LargotMiss) reported from Bury, England

    @virginmedia NO SERVICE AGAIN BL9 6EU WHY

  • 74gilly workinklassmanc (@74gilly) reported from Urmston, England

    My internet is a great connection but try get through on the app , live chat ,mobile to @virginmedia is terrible no contact at all🤬

  • pagiemcfc Darren Page (@pagiemcfc) reported from Sale, England

    @virginmedia Good Afternoon, Can you confirm is there are any issues with Virgin Internet in general or in my area please .... mine has gone off and I’m currently unable to work from home .... it’s been off about an hour now

  • LargotMiss Miss Largot (@LargotMiss) reported from Bury, England

    @virginmedia I want to know about receiving a refund from you.. I pay for the fastest speed which is lie.. Lucky if we get a signal. This has been for months now.. Refund??

  • cpiyush Piyush Chechani (@cpiyush) reported from Sale, England

    @virginmedia “Speak to billing team” - but how? Brings me back to my original issue - why can’t we have more help on call centres?

  • MrsRed1973 zoe (@MrsRed1973) reported from Salford, England

    @virginmedia I have had no mobile signal now for 5 days trying to get through to customer services is a joke

  • simonandrebecca Simon Nadler (@simonandrebecca) reported from Manchester, England

    @virginmedia trying to register an account on Virgin Mobile app so that I can provide a PAC code to you but don’t have an answer to a security question and have never set one up so I’m calling you as requested but all of your call centres are closed? 🤯 Not great service!

  • jackthesticks Jack Mitchell (@jackthesticks) reported from Stockport, England

    Is #virginmedia down?

  • cpiyush Piyush Chechani (@cpiyush) reported from Sale, England

    @virginmedia As I mentioned earlier, i tried calling multiple times with wait time between 60-120 mins and got no response back. Tried reaching out on twitter and got no response. The complaint is not resolved from my side at least, not surr of that closed on your end.

  • ManAviation1107 Adam Nadeem (@ManAviation1107) reported from Cheadle Hulme, England

    @endaburke81 @virginmedia I had an awful experience with them! Switched over to BT as soon as the contract ended and not had an issue since! Not to mention 180Mbps+ speeds!

  • ashleymcconkie1 Ashley McConkie (@ashleymcconkie1) reported from Ashton-under-Lyne, England

    @virginmedia I’m moving house and need to cancel my contract but I cannot get though on the phone or though the online portal

  • simonandrebecca Simon Nadler (@simonandrebecca) reported from Manchester, England

    @virginmedia I’ve tweeted you 3 times now without a response. Hopefully this is 4th time lucky! Please could you assist me with my issue? If you’re not bothered, I’ll take my business elsewhere

  • jehsuey johnconroy (@jehsuey) reported from Oldham, England

    @virginmedia 3 times in 2 weeks Internet gone down. Working from home & kids at home. You are failing miserably.

  • Michael_Gleeson Michael Gleeson (@Michael_Gleeson) reported from Bolton, England

    .@virginmedia is getting unbearably bad now. I’m sick to death of having to pay for extra data on my phone.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ClosureRoad Station Road E17 Closure Chaos (@ClosureRoad) reported

    @virginmedia The agent I spoke to when the system was down for 'maintenance ' didn't know it was down for this reason. Don't you tell your agents or customers when there is maintenance happening???

  • mr_grumpy_gamer Mike phillips (@mr_grumpy_gamer) reported

    @virginmedia what's the easiest and quickest way to cancel my contract, after 10 years loyalty your charging me almost double what you charge new customers

  • dondon_kent Donna Stone (@dondon_kent) reported

    @virginmedia Hi week 3 of still no help...contacted you on here you sent me to the community support last week and still nothing! Some proper help would be appreciated and if you could message me that would really help too!

  • DaveW83 David Weir (@DaveW83) reported

    @virginmedia You do realise I cannot get through on the phone and the online web form requires me to sign in which is my whole issue in the first place.

  • DaveW83 David Weir (@DaveW83) reported

    @virginmedia So who can help me as the text message service has advised they cannot help and that I should call in. Currently still on hold after 40 mins and no idea who I need to speak to

  • mungo2k Graham Pugh's other account (@mungo2k) reported

    Can it really be true that EACH and EVERY online support service is experiencing extremely high levels of calls at the moment? No matter what time of day? Sorry but I don't believe it. @virginmedia @CooperativeBank

  • SimonaT007 Simona Tagliacozzo (@SimonaT007) reported

    @ingaboo @virginmedia What we want to know if that the issue has been identified and can be fixed as we are really struggling at the moment and since 26th January there is a resolution time but never a resolution.

  • child_gavin Gavin Child (@child_gavin) reported

    @virginmedia Perhaps you can pass my messages onto your customer service team. Regards

  • laura_uk66 Laura Hanley (@laura_uk66) reported

    @virginmedia So it turns out I’m now back where I started, now im back on hold going around in circles again. I thought virgin media was meant to be good at customer service?

  • transclaptrap Stef (@transclaptrap) reported

    @virginmedia wanna help me out?