Virgin Media

Virgin Media Outage Report in Manchester, England

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The latest reports from users having issues in Manchester come from postal codes M61, M15, M3, M25, M24, M32, M40 and M16.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Manchester, England 02/17/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Rochdale, Salford, Stockport, Bolton, Ashton-under-Lyne, Cheadle, Hyde, Sale, Bury, Stalybridge, Altrincham, Wilmslow and Littleborough.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Wi-fi
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • Mrs_H_Clifford ♥ Hayley Clifford ♥ (@Mrs_H_Clifford) reported from Mottram in Longdendale, England

    @virginmedia absolute disgrace rearranged 2 installations now. Been over 2 months now. Excuse after excuse. This is how you treat new customers??!! Disgrace

  • WrenJohn John Wren (@WrenJohn) reported from Oldham, England

    @virginmedia You cannot try to say that leaving an elderly vulnerable person in their eighties for so long without a telephone is acceptable, nor is trying to make COVID an excuse. @virginmedia are failing in their responsibilities. Hub 3 worked fine Hub 4 will not, poor tech by you?

  • RaivisOlehno Raivis Olehno (@RaivisOlehno) reported from Middleton, England

    Really bad customer service from @virginmedia . Was told that manager will call me within 1 hour. As expected, nobody called. Overcharged me and refusing to refund.

  • niallbrown23 ıllıllı ℕ𝕚𝕒𝕝𝕝 𝔹𝕣𝕠𝕨𝕟 ıllıllı (@niallbrown23) reported from Marple, England

    @virginmedia Used another computer just seems to be a chromebook issue

  • bigghandsltd Jon Rebbeck (@bigghandsltd) reported from Manchester, England

    Dear @virginmedia I contacted you over 9 days ago, you quickly responded to take my complaint off social media but didn’t reply to my response. Your service is diabolical! £55 per month for a poor #broadband service @VirginMediaNews #ripoff @BroadbandCensus

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    Mmm @virginmedia wifi down again for the third day in over a week. Any chance anyone can help here

  • twiddlemeister Dave (@twiddlemeister) reported from Cheadle Hulme, England

    I think @Cosatto_Tweets has to have the worst customer service I’ve ever experienced. And I’ve rung Virgin Media a fair few times.

  • wesleypearce Wesley Bennett-Pearce (@wesleypearce) reported from Salford, England

    @virginmedia Thank you. This is the 4th fault in as many days. I’m sure it will come back soon, but repeated loss of service is incredibly disruptive when we’re all trying to work from home during the new lockdown.

  • sibley14 Sibley14 (@sibley14) reported from Stockport, England

    @virginmedia Can’t stay connected if there’s no signal! #Stockport #virginmediadown

  • DavidLaney ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported from Bolton, England

    @virginmedia Major waiting time on your customer service lines again today! Your web chat says a possible 24 hour wait until get back to me!? You guys not working from home? Come on, that’s an option surely? Please respond.

  • simonhunter87 Simon Hunter 🇪🇺 🚲 ☮️ 🥗🐈🐄🐒🐀 🏳️‍🌈 (@simonhunter87) reported from Sale, England

    @virginmedia why are your fibre upload speeds so slow? 10mbps upload on a 109mbps download speed? Sky and BT and others offer 20mbps download speed on their 67mbps download speeds.Please review this as when 2 people are working from home on video calls 10mbps up isn't fast enough

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    Hi, it's Virgin Media. We've put your service visit on hold while we investigate a network problem affecting your services. We'll update you when this is fixed. 3rd time in a week @virginmedia 3rd time in a week

  • DavidLaney ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported from Bolton, England

    @virginmedia 20 minutes currently on the phone waiting for your customer services to answer. What’s happening?

  • endaburke81 Enda Burke (@endaburke81) reported from Manchester, England

    Blimey yet again @virginmedia is down in Manchester :-(

  • Aldonn_ AlexOD (@Aldonn_) reported from Manchester, England

    Thanks @virginmedia for going down in the North West bang on 9am when I'm working from home...

  • beefstock3 colin paul henstock (@beefstock3) reported from Manchester, England

    @virginmedia so I pay £140 per month for your gig 1 broadband yet it’s been slow for last 3 weeks and the last 24 hours I had no internet full stop so how will you resolve this please.

  • MaryAkram3 M A R Y (@MaryAkram3) reported from Oldham, England

    @virginmedia My internet has been down for 3 days now? Can i be contacted please

  • wesleypearce Wesley Bennett-Pearce (@wesleypearce) reported from Salford, England

    Hey @virginmedia - third long-term outage in as many days in my area. What is going on and why is it impossible to talk to someone? Each time you triumphantly announced it’s fixed, something else breaks? This is unacceptable and your comms with customers is poor. #virginmediadown

  • CurryInTurry DJ Nerja (@CurryInTurry) reported from Ashton-under-Lyne, England

    @virginmedia Virgin TV Go app on Android still down. One week now. This is not good. Missed loads of stuff when out and about. And yes I have uninstalled and reinstalled on multiple devices!

  • CurryInTurry DJ Nerja (@CurryInTurry) reported from Ashton-under-Lyne, England

    @virginmedia It's £10 pm extra. I'm pleased with it just wish you could sort signal out where I live. Hope when swap to 02 your signal will be better

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DropFred2 DropDeadFred2 (@DropFred2) reported

    @virginmedia I've already got an engineer booked for Thursday, as I've previously said 4 days for an engineer to attend my property is a joke. I pay for a service and expect said service to work. I'm a plumber, imagine if I told a customer to wait 4 days for me to attend a burst pipe.

  • j_dallimore58 🖤 SouthsideJohn 🌈🇪🇺🦇🏝️💙😷🇺🇦 (@j_dallimore58) reported

    @virginmedia Repeatedly. But since the problem seems to be area wide there doesn't seem to be much point.

  • elaerose Ellie Mitchell (@elaerose) reported

    @virginmedia That repeatedly did not happen when we called earlier today, but we will try again tomorrow. It should not be this difficult to talk to your agents, I should not have to resort to twitter for answers. I have never had these customer service issues with other suppliers.

  • AlexandraDBond Ali Bond (@AlexandraDBond) reported

    @virginmedia Thanks for your swift response. Littering is never excusable, but especially not in a company vehicle!

  • GhostOfBreville Ghost of Gary (@GhostOfBreville) reported

    @virginmedia 7:10 pm. It's been down since 10:00 am. I won't hold my breath though as there's been no updates all day.

  • wattypoohs Karen M (@wattypoohs) reported

    @virginmedia I can’t access my account - this is one of the problems.

  • Damo1016 Damo101 (@Damo1016) reported

    @virginmedia Does say there’s any issues but there is.. you said so in a tweet earlier. Conflicting information!

  • SharonD17926081 Sharon Davies (@SharonD17926081) reported

    @virginmedia Not working

  • SharonD17926081 Sharon Davies (@SharonD17926081) reported

    @virginmedia Asking me to sign in but not allowing me

  • Millysmiff Marina millington (@Millysmiff) reported

    @virginmedia It’s just taking me through to the normal Virgin media sign in page