Virgin Media

Virgin Media Outage Report in Manchester, England

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The latest reports from users having issues in Manchester come from postal codes M61, M9, M1, M15, M11, M12, M28 and M4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Manchester, England 01/15/2026 04:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Sale, Bury, Stockport, Bolton, Rochdale, Stalybridge, Altrincham, Wilmslow, Littleborough, Salford, Dukinfield, Hyde and Irlam.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomOldham E-mail
United KingdomManchester Internet

Community Discussion

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Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • rebeccahw_x Rebecca🐕 (@rebeccahw_x) reported from Manchester, England

    wifi down again @virginmedia in M22 area :/

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    Since the latest updates my @LGUK TV keeps losing signal. It could be a coincidence and our @virginmedia broadband might be being rubbish, but the disconnections at random are getting tiresome.

  • TanvirHamid1982 Tanvir Hamid 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝 (@TanvirHamid1982) reported from Manchester, England

    If @virginmedia are reading, #M14 area of #Manchester seems to have #wifi connectivity issues as I'm trying to watch something on my phone 📱& the stream keeps freezing & rebooting.

  • markdean5413 mark dean (@markdean5413) reported from Salford, England

    So we finally have internet back on after 45 hours 😡no updates from @virginmedia again very very poor service

  • ShanRebec94 Shannon (@ShanRebec94) reported from Sale, England

    Internet is down again, not good enough really when I can’t work from the hospital and have to work at home @virginmedia

  • BectoriaF Rebecca Fairclough (@BectoriaF) reported from Manchester, England

    @virginmedia Both the website and that phone line said there are no issues but it’s not working and our IT dept have said it’s a @virginmedia issue.

  • markdean5413 mark dean (@markdean5413) reported from Bury, England

    So had no internet now for 36 hours😡lisa cannot work from home have to rely on 4G for everything very poor @virginmedia

  • adeleturton Adele Turton (@adeleturton) reported from Salford, England

    Do you think perhaps someone could return my phone call regarding my complaint @virginmedia absolutely disgraceful service, obstructive when I’m trying to resolve your error from 2 years ago #avoidvirginmedia

  • sarahmulli Sarah (@sarahmulli) reported from Manchester, England

    @virginmedia 2nd Friday in a row the broadband in our area goes down for the entire day in M14.I’ve been tracking this and have registered loss of service AGAIN. Currently Hot spotting off mobile as WFH!Can someone pls advise what the issue is & what’s being done 2resolve ASAP?

  • R3d_Nemesis Aron Pearson (@R3d_Nemesis) reported from Poynton, England

    @virginmedia Today and last week and the week before that and so and so on!!! They either say “we will call you back” they never do!! or “the cheque has been sent” it hasn’t !!! You are causing so much distress to my grandparents #ripoffBritain #ofcom @karent161270

  • Conuggy Christine C (@Conuggy) reported from Manchester, England

    @virginmedia how many days without WiFi before I get real help it’s M11 MCR it’s been 3 days now .. only had it back for 3 weeks prior to that it was off everyday for hours for roughly a month it’s driving me INSANE because there’s NO REAL people to speak to gotta go work now!!

  • Conuggy Christine C (@Conuggy) reported from Manchester, England

    @mouthwaite @EE Virgin In particular are absolutely awful I’ve been paying full whack for fast BB yet it’s off more than it’s on so infuriating especially when you’re attempting to work from home! Absolutely poor service all round from Virgin media

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    @cliffchapman @LGUK @virginmedia It'd be a challenge as the broadband is upstairs in the front of the house and the TV is downstairs at the back. But the connection has been v reliable... and seems to be elsewhere on other devices. The TV also keeps losing my Galaxy S10 signal too, so I think it's the problem.

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    @virginmedia Having now wired the TV in via an ethernet powerline kit, the problem is definitely with the Internet, I'm afraid... as the Chromecast on the WiFi system in the same tv is cutting out periodically when the TV isn't. Do you do WiFi boosters or something similar?

  • reg14reg Nick Poynton (@reg14reg) reported from Bolton, England

    @virginmedia @virginmedia it’s no excuse and with the gas works I can only presume they have gone through a network cable. But I have not seen one engineer or van anywhere near the main port/box for Virgin to try and fix this since 0900 today. The time has just been going back and back allday

  • reg14reg Nick Poynton (@reg14reg) reported from Bolton, England

    Well @virginmedia what a disgrace! Phone, internet and tv down from 0905 to current time and now saying next estimated time back up 2300!!! Two people working from home and loss of pay for both! And now no tv for #ENGvSCO match!

  • R3d_Nemesis Aron Pearson (@R3d_Nemesis) reported from Poynton, England

    @virginmedia We are 7 months down the line, spoke them today and still not resolved. Will phone again 😞

  • brownhill76 Neil Brownhill (@brownhill76) reported from Sale, England

    @virginmedia trying to downgrade a tv package! Website only allows upgrades an you don’t answer calls. No email contact! Someone contact me please or I’ll just cancel the DD 👍 an shift to another provider , cheers

  • exvista_eamonn exvista (@exvista_eamonn) reported from Stockport, England

    @virginmedia your customer service is appalling! After more than 20mins, I finally spoke to someone who confirmed an engineer had been booked. When I checked via chat today I was told no appointment had been made and after a further 30mins offered an appointment a week later.

  • exvista_eamonn exvista (@exvista_eamonn) reported from Stockport, England

    @virginmedia Eventually. Very poor service. Your call centre staff are difficult to deal with. So disappointing as your broadband and TV are so good.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • bigz213 Dave Biggs (@bigz213) reported

    @virginmedia Any idea what's going on in B31? Broadband down since 11.30am, service status page said there was a fault, now says it's fine. Signed up for SMS alerts, received no alerts, tried calling and says there's a complex issue. Any ETA on a fix?

  • bigz213 Dave Biggs (@bigz213) reported

    @virginmedia Well just did a refresh and now it says there's an issue... Again. Original ETA was 6pm, then it was saying everything was fine for several hours, even though calling you would be told otherwise, now it's saying 3.45am

  • edinjoiner A N D Y (@edinjoiner) reported

    @skytv installed today, can’t be any worse than the service i got from @virginmedia 🤞

  • DocSquiffy Doc Squiffy 📺🎮 (@DocSquiffy) reported

    @virginmedia been there, done that, also raised a complaint, gone to a live chat with someone off twitter, awaiting written apology / compensation and email from tech team. and still i wait

  • SARS0711 Sarah (@SARS0711) reported

    @virginmedia Well that was a waste of time. The chatbot got stuck in a loop once I confirmed it was a complaint

  • Yokez21 Yokez (@Yokez21) reported

    @cyberbeautiful Hey i couldn't agree more with you, Virgin media have be lacking lately with there connection and cut out times! It's so bad honestly!!!!

  • simon_wardle74 Simon Wardle (@simon_wardle74) reported

    @virginmedia why is it you boast that you have the most reliable WiFi ever but you don't!! I have weekly issues where I have to do something to the router to sort it out. Give us what you promise!

  • Heidi87884117 Heidi (@Heidi87884117) reported

    @virginmedia I have tried to use the messaging service. You have to wait hours for a response. Last time I called while I was waiting. I then got different texts from 4 different people asking me if I still needed help. I kept saying no I called instead. I got 4 contacts in one night 😕

  • onearmedjohn Onearmedjohn (@onearmedjohn) reported

    @virginmedia I’ve reported this as a fault many times. The awful call centre just tell me to reset the router and then when it fixes the immediate problem, close my call and leave it. You’re incapable of providing a coherent coordinated response to a persistent fault.

  • Heidi87884117 Heidi (@Heidi87884117) reported

    @virginmedia I am given phone numbers that are out of service and emails that bounce back saying they don't existing. It has been a very bad experience overall so far