Virgin Media Outage Report in Manchester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Manchester come from postal codes M61, M32, M23, M40, M8, M15, M7 and M29.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Bolton, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Stockport |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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The Worth ♿🤯 👍❤
(@theworth) reported
from
Bolton, England
@virginmedia Have messed up my order. As a NEW CUSTOMER the service has been terrible. Now told the ******* the hone “cancel it” she says she can’t untill next Friday. I said “dont be ridiculous! I’m not waiting a week for a new order to be put in” canceling with the bank now!
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duncan bamford
(@DuncanBamford) reported
from
Rochdale, England
@markcharnock @virginmedia They are an absolute joke , been a loyal customer for 25 years , back when it was nynex and cable and wireless , you get nothing for loyalty, **** Turpin got done for less , beardy Branson has got a lot to answer for.
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Anna Robinson
(@Anna_Rob25) reported
from
Salford, England
Why is @virginmedia internet always down, paying for a service you can never use 🙄😤
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Milk Monkey
(@killer_gorton10) reported
from
Manchester, England
@virginmedia you gonna sort the WiFi problem everybody seems to have or what ? It was top class a few weeks back now unless I’m next to it I’m getting nothing
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nick Wilson
(@Nw38Wilson) reported
from
Rochdale, England
@virginmedia hi i am a support worker for a customer of yours his broadband hub is very unreliable they have checked it few times but still working fully please can you send replacement hub out please?
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Steph
(@SeeingSpots_) reported
from
Oldham, England
@virginmedia Service is fine. Well as fine as it gets. I'm trying to find out about a planned outage but I can't see anywhere on the website where this info is. I work from home so need to tell work about it.
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Nurfherder
(@Urmstonblue) reported
from
Urmston, England
@virginmedia What’s going on with your broadband. 4 days of intermittent broadband. Same message each day. Shockingly poor quality service.
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Cathy Higgins #FreePalestine #ToriesOut🇸🇱🇬🇧🌍
(@JustMeBeingMe4) reported
from
Manchester, England
Hey @virginmedia so you’ve cut me off again on the first day my kids are back at school or is virgin media still down or is this just what you do? @richardbranson can you help? 😔
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ronnie beaver
(@parabull50) reported
from
Cheadle Hulme, England
@virginmedia disgusting service latest offer for new customers £16 cheaper than existing customers after 15 years time for a change I think very disappointed
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Ant
(@AjBsuperstarR) reported
from
Manchester, England
. @virginmedia when will the WiFi outage in M23, Manchester be rectified? #500mbs ?
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Maggie Heap
(@maggsheap) reported
from
Bury, England
@virginmedia DO NOT listen to their customers. Six times I have asked them to contact me after 6.00 pm only for their staff to ring me while I am in work and are really rude when I say its not convenient to talk. @virginmedia do one and stop harrassing me
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champerslass
(@champerslass) reported
from
Bolton, England
@virginmedia absolutely ridiculous service from VirginMedia. Everyday we have lost connection over the past month!!!! We will be moving once our contract is up!!!!!!! #angry #disappointed
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Pablo Costa
(@pabsmanc89) reported
from
Manchester, England
@Virginmedia broadband down in Manchester
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Karen Marshall
(@marshymoodle) reported
from
Rochdale, England
Anyone been having more issues with @virginmedia WiFi since lockdown? Intermittently our phones don’t connect, xboxes lose connection, or if the Xbox is on laptop won’t work! Got 1 PlayStation that is always ok, strange! Not good enough when you pay £138 per month 😡
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The Worth ♿🤯 👍❤
(@theworth) reported
from
Bolton, England
1 week ago today, I signed up to @virginmedia as a new customer for the next 3 years. I purchased the iPhone 11 pro max. Was told it would be here Thursday. Ok, not the 24 hours I thought but could live with that. Thursday returned to sender. Online help was a waste of space
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Chelle Walmsley
(@RockPrincess26) reported
from
Oldham, England
@virginmedia my Internet has been down most of the day and I have rebooted and everything. Is there any problems in the OL area??
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BLACK MILK
(@blackmilkcereal) reported
from
Manchester, England
@vmbusiness can you answer your customer support phones please. Our phone line is down 📞
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Abbey
(@abzster) reported
from
Manchester, England
@virginmedia hi, I want to change my package but I can’t seem to log in, it says my username isn’t correct and then sends me to a broken page? Can you help?
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Steph
(@SeeingSpots_) reported
from
Oldham, England
I saw something about @virginmedia doing work in our area and we'll have no service but I can't find what dates/times. I'm working from home so have to show something to work to prove I'll have no internet/ make a plan to still work.
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Cathy Higgins #FreePalestine #ToriesOut🇸🇱🇬🇧🌍
(@JustMeBeingMe4) reported
from
Manchester, England
@virginmedia down again ....but give it a few days ...I’ll get cut off for late payment 😔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ollie Yates
(@ollie_yates) reported
@virginmedia It's a new install after a house move. The text service and website says to call, which is what I'm trying to do? How should I proceed?
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em
(@yuhmeko_) reported
@virginmedia it says theres no issues in my area
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Atif Ali
(@atifali89) reported
@virginmedia you had people do the wiring outside mid January and finally 1st Feb someone comes to install to find out the cabling outside hasn't been done correctly so theres no signal. Your tech booked for someone to come yesterday and no one turned up, we have no internet and
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Kay Dee
(@KayDee90053630) reported
@virginmedia Yes I need help, I’m sick of calling your ‘customer services’ which don’t help at all. I felt really ill yesterday from a bad headache caused by the stress of attempting to sort this out. Please call between now and 11am
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Louise Robinson
(@Louise_Robbo) reported
@virginmedia But that's not good enough. When I have homeworks included in my package I expect to be able to book an engineer to fix my issue the next day as stated in the terms and conditions!
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Christopher Hamilton 🇪🇺
(@39digits) reported
@virginmedia your "nifty" network check has said everything is fine 2 days in a row but this is the second day of almost zero connectivity in the SW postcode for me. And others given the number of hotspots neighbours are using. I'm tired of "checking cables" and "rebooting"
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Richard Horrocks
(@theOz1907) reported
@virginmedia I am having to reboot my router daily at the minute. Is there a reason for this? I am trying to do home schooling with my daughter and this is making the days drag so much more. Is it a nationwide problem or just in my area?
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Heather The Fruit Bat💙
(@TubbyBats) reported
@virginmedia Thanks. I phoned and it’s a tower problem.
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Robert Newton
(@MrRobertNewton) reported
@virginmedia OK. I'm still NO FURTHER FORWARD. There is no way I can see to get help with TVGO. Should I just look for another broadband etc provider?
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Whatever Linus
(@amycc74) reported
@virginmedia Still no help from your team MH. What’s your advice today? Now 8 days into this “customer support” process and still no assistance. Deliberately preventing us from leaving?