Virgin Media Outage Report in Manchester, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Manchester come from postal codes M61 , M23 , M32 , M40 , M43 , M8 , M15 and M7 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (3%)
- Phone (2%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Stockport, Bolton, Manchester, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale, and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Stockport
|
Internet | 3 hours ago |
|
Manchester
|
Internet | 2 days ago |
|
Manchester
|
Internet | 4 days ago |
|
Manchester
|
Internet | 6 days ago |
|
Manchester
|
Internet | 6 days ago |
|
Bolton
|
Internet | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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toewad1 (@toewad1) reported from Salford, England@Virgin @virginmedia Want to have a good game with @virginmedia then think again, shite, don't bother, it's bad enough when you know more about the router than the support, but whatever settings you put in the router it makes no difference, it is still crap!!.
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lynn sweeney (@SweeneySweeney1) reported from Urmston, England@virginmedia I have been left with 4 holes in 2 rooms in my house, all made by an incompetent member of your team. I want my complaint resolving asap and compensation for the aesthetic damage to my property, and the time I have wasted trying to get this whole debacle resolved 2/2
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CLIC SARGENT Charity Golf Day (@CancerGolf) reported from Rochdale, EnglandHaving a right shocking time with @virginmedia customer services. 3 months being overcharged and having to call them on a monthly basis! Still not resolved 🤬 looks like @SkyUK will be getting a new customer.
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jo-ann murray (@jjplt) reported from Ashton-under-Lyne, England@virginmedia 6 installations date , no enigneer turns no phone calls of apology or text make a complaint still waiting for a call back - in the space of 48 hours have just been given 3 new installation dates and no one can explain to me wtf virgin you are a load of 💩
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adam hankinson (@HankinsonAdam) reported from Ashton-under-Lyne, England@virginmedia shicking service been put on hold for around 30 mins on a call to discuss my price of my package shocking do u want my business
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toewad1 (@toewad1) reported from Salford, England@virginmedia Will you ever sort your hub 3 from lag, lag, lag, 10 million customers, you prob paid a quid each for this pile of crap hub 3 from China, taking advantage of the sweat shops paying the workers nothing, that is why this router is shite, shite shite!
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lynn sweeney (@SweeneySweeney1) reported from Manchester, England@virginmedia I have a complaint on going for damage to the inside of my property caused by the installation.I have spoken to various people and had managers at my house to look at the installation which was done incorrectly . I am waiting for a call back from a manager still
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toewad1 (@toewad1) reported from Salford, England@Simatron3000 @virginmedia That looks like a bit of noise, on the line, try your guest network it has worked for my Xbox.
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Simon Harding (@SimonCHarding) reported from Marple, England@virginmedia @virginmedia I don’t think you read the tweet or your AI CS bot needs better training. I’m fed up because the cost of your services have gone too high - I am looking to move to a more cost effective service.
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Louise V (@itsonlyme72) reported from Salford, England@donzy77 @virginmedia You would think as loyal customers we would get better deals. Please let me know if you find a better service elsewhere.
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Louise Woodman (@louise_woodman) reported from Oldham, England@virginmedia we’ve also got no catch up tv etc.. only live tv. Again since Saturday. Tried rebooting but this doesn’t help. No timescale given on the number you gave me and no texts sent to update.
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👻 OggyGhost 👻 (@OggyGhost) reported from Stockport, England@virginmedia worst customer service ever been waiting on the phone now for 45 minutes just to speak to someone what a joke
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Tim Hartley (@Hartley86) reported from Leigh, England@virginmedia absolute terrible customer service on the phone over an hour and got nowhere !! Fuming 😤
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Louise Woodman (@louise_woodman) reported from Oldham, England@virginmedia No, just that it will be on and off until the 30th. I am not asking for ‘fault free’ just some acceptance that we are paying a lot of money for a service we are not getting and paying extra for 3G. The attitude from virgin is it’s ok because you are getting it sometimes!
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lynn sweeney (@SweeneySweeney1) reported from Urmston, England@virginmedia My complaint regarding the damage to my property following the incorrect installation of cables at my property has not yet been resolved. Apparently, my complaint has been escalated to a manager but I am yet to receive a formal apology or formal acknowledgement 1/2
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Karen Marshall (@marshymoodle) reported from Rochdale, EnglandLoyalty gets you nowhere these days! Spoke to @virginmedia trying to get my massive bill down get offered £4 a month, thanks 👍 only given them my money for the last 15 years 😡
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Karen Marshall (@marshymoodle) reported from Rochdale, EnglandLoyalty gets you nowhere these days! Spoke to #virginmedia trying to get my massive bill down get offered £4 a month, thanks 👍 only given them my money for the last 15 years 😡
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Paul Hulse (@paulhulse83) reported from Sale, EnglandEvening @virginmedia over the past month I have been reporting issues with your service as you will see through tweets! However, today I learn that you’ve issued my bill and also charging me for last month - when it HAS been paid! I have the confirmation of payment with me!
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Mike McNiven (@mikemcniven) reported from Manchester, England@virginmedia Having issues with one of my TIVO boxes (older type) checked cables and they are all okay. It keeps badly pixelating on that box only.
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Conrad Betton (@ConradBetton) reported from Sale, England@virginmedia In the last 4 weeks I can’t get any internet if more than a 5m away from hub/extender. Shows and full signal strength. Your technical support team need to send me at least 1 more extender.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nigel Deans (@NigelDeans) reported@virginmedia refer a friend £50 each cashback appears to be a SCAM. It's been three months now and I'm being passed from person to person, company to company. It's unacceptable and no legitimate company would surely put a customer through this??
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Luther Blissett (@LutherB40510976) reported from London, England@virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?
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Raffi (@RaffiGuj) reported@virginmedia any chance you can give me an update on the issue? site says would be fixed by 4pm its well over now. Been down over 5 hours.
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Tony Collier BEM (@ethansgrumps) reported@virginmedia Says there are no issues
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@CyberRebel (@CyberRebel4) reported@virginmedia Saying possibly by 7pm. Been down since lunchtime so not at all happy. And only two weeks since the last outage. Basically paying for no service.
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Stephan Hough (@StephanHough) reported@virginmedia They could not offer me a competitive price compared to other providers. There is just no incentive to stay with Virgin as a loyal customer and I will just have to switch somewhere cheaper.
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Capn LZR (@theoneyouknew) reported@virginmedia trying to PHONE you because my broadband is not working properly, what number can I use as the main number is full of robots.
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Kath Field 🇬🇧🏴 (@kath21_field) reported@ozziecjs @virginmedia Call their bluff & vote with your feet, call to cancel & a retentions team will give you a better offer👍🏻
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IDIC (@CharlieIDIC) reported@virginmedia down it went again
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Kate Holmes (@KateHol90819828) reported@virginmedia He was installing broadband, he knocked as we have it but he couldn’t see how it was patched down (i’ve no idea!), he’s not been outside their house whilst my WIFI has been off, he wasn’t at the green box either.