Virgin Media

Virgin Media Outage Report in Manchester, England

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The latest reports from users having issues in Manchester come from postal codes M61, M24, M15, M4, M32, M12, M21 and M34.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Manchester, England 12/09/2025 20:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Oldham, Manchester, Altrincham, Wilmslow, Salford, Sale, Bolton, Stockport, Rochdale, Hyde, Stalybridge, Cheadle and Middleton.

Loading map, please wait...
City Problem Type Report Time
United KingdomOldham Internet
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Total Blackout
United KingdomManchester Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • Jennnnnn_x jennnnnn 🌎 (@Jennnnnn_x) reported from Urmston, England

    @geog_trainee @virginmedia Im on phonecall 4. They claimed my complaint would get my nowhere and i may as well give up.

  • forakin Akin Akíntáyọ̀ 🏳️‍🌈 #European (@forakin) reported from Manchester, England

    This situation with the unstable and unreliable @virginmedia broadband service is unacceptable and untenable, my work and business depends on this service and I am unaware of any 'Act of God' scenario that has informed this situation, at least you have not bothered to contact me.

  • OldhamSte OldhamSte RL (@OldhamSte) reported from Oldham, England

    @virginmedia @AzzopardiEmma Your always sorry, your service, promises and what you State top service is shocking - you should be shut down! I'm angry

  • Barber1Paul Paul Barber (@Barber1Paul) reported from Stockport, England

    @virginmedia We are due to have a new cable fitted outside as we have had months of issues which I have contacted virgin about regularly leading to an engineers visit. The engineers suggested updating our boxes and getting some pods to assist with signal- just ring up. Which I did no good

  • Barber1Paul Paul Barber (@Barber1Paul) reported from Stockport, England

    @virginmedia Thank you @virginmedia for completely ignoring issues and directing me from helpline to Twitter to virgin community to then say need to ring the helpline- notice that you have also won the award of keeping customers longest on phone- will not be renewing my contract waste time

  • geordiemanc70 GeordieManc (@geordiemanc70) reported from Urmston, England

    You couldn't make it up. The day after we get a settlement from @virginmedia from our claim with the CISAS dispute service, they've just sent another customer satisfaction survey....

  • Conuggy Christine C (@Conuggy) reported from Manchester, England

    @virginmedia @virginhelp my broadband was down for several days went online (at work) and arranged an engineer visit.. it’s back on how to cancel CANNOT connect via login doesn’t recognise me or my memorable question please advise how to cancel 👍

  • Jennnnnn_x jennnnnn 🌎 (@Jennnnnn_x) reported from Urmston, England

    How do @virginmedia get away with charging an early cancellation fee because we are moving house (less than one mile away) when its impossible for them to provide a service... £240!!!!!!

  • Gkieran3 Kieran (@Gkieran3) reported from Ashton-under-Lyne, England

    @virginmedia my internet is consistently going down on tuesday evenings. What is going on?

  • Barber1Paul Paul Barber (@Barber1Paul) reported from Stockport, England

    Nice to see @virginmedia have just won keeping their customers waiting longest on phone- **** customer service do not use them

  • OldhamSte OldhamSte RL (@OldhamSte) reported from Oldham, England

    @virginmedia Rang said senior tech will ring me back within 48hrs - this ain't getting resolved here is it! I'll speak to my Ombudsman as you've failed me from beginning with false info, billing service and connection speeds

  • porlmurf Murph (@porlmurf) reported from Tyldesley, England

    @big_kev_83 @virginmedia @MENnewsdesk Yeah, bonus points if they point at whatever the problem is (pothole, loose paving etc)

  • Jennnnnn_x jennnnnn 🌎 (@Jennnnnn_x) reported from Urmston, England

    @virginmedia Ive spent over 2 hours trying to make a complaint to be told that i can make a complaint but you wont do anything about it.

  • Barber1Paul Paul Barber (@Barber1Paul) reported from Stockport, England

    @virginmedia really upset regards service as a long-standing account holder,had problems for months found out old ntl cable problem connection outside- need to update TiVo boxes and need pods as mentioned by engineers- ring up no help !!!!

  • wrightm716 Mark wright (@wrightm716) reported from Urmston, England

    Virgin media are so shite,cancelled an appointment because they said the problem was fixed but it wasn't,now have to wait until Monday fckin *****.

  • forakin Akin Akíntáyọ̀ 🏳️‍🌈 #European (@forakin) reported from Manchester, England

    @virginmedia The issue is this has been a daily problem, your customer wants this fixed, it's like taking your car to the mechanic everyday to fix whatever is wrong with it, it begs the question, what is the problem in Manchester that the engineer has had to return daily to fix, since Sunday?

  • harris_group_uk Victoria Harris (@harris_group_uk) reported from Cheadle Hulme, England

    @virginmedia It says no issues but the entire area has no Virgin Media.

  • katiem8y Kate McLean (@katiem8y) reported from Poynton, England

    @virginmedia we have invested in a new router as we’re having endless issues with yours but now we’ve got pixelated channels on the tv. Any ideas how we can sort? Thanks

  • Conuggy Christine C (@Conuggy) reported from Manchester, England

    @virginhelp @virginmedia absolutely ridiculous 3 weeks no service waited an hour to get through because I’m at work cannot arrange an engineer .. NO TEST REQUIRED IT IS NOT ABSOLUTELY NOT WORKING I HAVE HAD NO BROADBAND FOR NEARLY 3!weeks!!!! Disgusting

  • 1sophiereynolds Sophie Reynolds (@1sophiereynolds) reported from Cheadle Hulme, England

    @virginmedia hi, I currently have no internet. I’ve ran a service check in my area and apparently it’s fine. I am WFH so need to get online immediately. Can anybody assist please?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RealSoupyTwist Soupy twist (@RealSoupyTwist) reported

    @virginmedia I'd rather impale myself on a trident than waste hours of my life getting passed from person to person yet again, being fobbed off each time. You are the worst company on the planet and you know it

  • QueenV1ck1 Vicki Page 👸🏼 (@QueenV1ck1) reported

    @virginmedia Contract is up 4/1 trying to sort new deal out and the deal I want is over £30 more expensive per month because I’m not a new customer ? Oh and I HAVE to take a SIM card which I don’t want or need ? @virginmedia you are a joke🤡

  • RealSoupyTwist Soupy twist (@RealSoupyTwist) reported

    I have NEVER had so much trouble with my internet connection than with ******* @virginmedia British rail was more reliable.

  • robertgtaylor robert taylor (@robertgtaylor) reported

    @virginmedia Please ensure my service here is not disconnected. There is a vulnerable person living here and she needs access to the telephone at all times

  • Emotheviper Shane Williams (@Emotheviper) reported

    @virginmedia I dunno if you’re gonna pass it on but your online service checker NEEDS a massive overhaul but I checked the number you’ve provided and it claims work is being done in our area to fix it

  • Nickel_uk Nick (@Nickel_uk) reported

    @virginmedia Your operator told me to cancel my direct debit and no more payments unless I didn't return the router (which I did)

  • ChloeSellers8 Chloe Sellers (@ChloeSellers8) reported

    @virginmedia Hi, we have had this come up this morning on the telly but we have checked all the wires and rebooted the box. The wi-fi is not working either?

  • dazcookcook Darrell Cook (@dazcookcook) reported

    @virginmedia Hello can you please Explain this to me. I had a complete outage for 13 Days but my Bill came out and it was the total amount no reduction for Compensation.

  • JeromeGristwood Jerome Gristwood (@JeromeGristwood) reported

    @virginmedia we are having issues with internet connectivity on our road. The status page says that nothing is wrong though. When I try and run additional tests I get a message saying that you can't run a test on our services right now. Can you help?

  • mimipele john currie (@mimipele) reported

    @virginmedia service been disrupted since 7 th Dec 22 and before that for wifi.( which is not stable keeps shutting down) can’ record anything over festive period . An outage is reason given and I asked to call back on the day the outage will be fixed 29/12 30/12 the 06/01/ 23.