Virgin Media outages and service status in Manchester, England

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Stockport, Manchester, Oldham, Bolton, Hyde, Rochdale, Bury, Altrincham, Salford, Middleton, Wilmslow, Sale, Ashton-under-Lyne, Littleborough, and Dukinfield.

City	Problem Type	Report Time
Stockport	Internet	1 hour ago
Manchester	Internet	14 hours ago
Manchester	Internet	24 hours ago
Oldham	Internet	24 hours ago
Manchester	Wi-fi	1 day ago
Manchester	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

• 
  Liam 🐀 (@Scarlet0Pimp) reported 28 seconds ago from Stockport, England

  @virginmedia hello, can you please fix the broadband in the sk11 8aa area once and for all. It was down yesterday afternoon, just gone down today and down last week. Clearly there is some Faulty hardware that needs replacing. How can people work from home with broadband like this

• 
  🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁) (@JohnnyDude1983) reported 3 minutes ago from Bury, England

  @virginmedia It's nothing you can help with on twitter unfortunately 😞.

• 
  Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported 7 minutes ago from Manchester, England

  @virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi

• 
  Carol Rowles (@CallyRaven) reported 7 minutes ago from Westhoughton, England

  @virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?

• 
  Liz Tuite (@tuite_liz) reported 7 minutes ago from Atherton, England

  @virginmedia my internet has been down since Friday afternoon. I was told it would be fixed in 24 hours, the time has since changed and is currently at 8pm this evening. I work from home so need my internet back up and running before Monday morning. This is disgraceful

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 8 minutes ago from Sale, England

  @virginmedia Will they help if the Wi-Fi is working at the time I call? Because my issue is that when it is working, your advisors consider their work done despite telling them that it usually doesn’t last. And invariable, it doesn’t.

• 
  Mark Armstrong (@mark001282) reported 9 minutes ago from Manchester, England

  Every time speak to @virginmedia @Virgin customer service I die a little bit inside #emogirl

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 18 minutes ago from Sale, England

  @virginmedia It works intermittently. When I speak to an advisor they fix the issue at that moment. Then, the next day it’ll cut out again and the process repeats. It was working when the engineer left, but it didn’t last 24 hours. Intermittent isn’t good enough. I rely on you for work.

• 
  Kerry Louise (@KerryKez7) reported 21 minutes ago from Urmston, England

  Don’t ever get Virgin Media internet/WIFI it’s SO garbage & keeps going off especially when your watching something WTF & apparently it’s the most up to date & according to them it’s the best NO it’s not plus it’s expensive for being SO c**p 🤬💷😤

• 
  🐝Louise🐝 (@louaze) reported 30 minutes ago from Manchester, England

  Skysports app with virginmedia login hasn't been working today so having to old school "watch" via live updates here. HORRIBLE way to sit thru that 8mins!!

• 
  Martin Moscrop 🎺 (@martinmoscrop) reported 36 minutes ago from Salford, England

  @LennieThevan @virginmedia That sounds terrible Lennie. If you want to change a plan and save money they go out of their way to be unhelpful. However, if you want to spend more their customers service Is better.

• 
  Billy Goater (@GoaterBilly) reported 41 minutes ago from Strines, England

  @virginmedia well done, after over 10 years with you, Virgin Media have sunk to the their lowest level of service and support ever. Roll on November and the end of my contract. Appalling, ignorant, clueless, almost as bad as BT.

• 
  Weirdly even older fan (@Karamonkey1) reported 49 minutes ago from Manchester, England

  @virginmedia And the sum total of welcome texts I received during my 7 night stay in Jamaica was 189. I never moved from the same hotel. I often got 4-8 texts whilst sat at the same restaurant table or in my room. @virginmedia get your act together

• 
  Scott Moseley (@roslers_vest) reported 50 minutes ago from Rochdale, England

  @virginmedia well the woeful service in Heywood continues after “fixing” the fault this morning which resulted in me being unable to work from home the network has dropped again this evening absolutely shocking service

• 
  Nathan Talbot (@nathantalbot) reported 51 minutes ago from Urmston, England

  (Test) Is anyone experiencing a virgin media Internet outage in M6?

• 
  Daniel McDermott (@dantheman8t5) reported 53 minutes ago from Dukinfield, England

  @virginmedia any idea when the outage will be sorted? I have work to do today

• 
  kevin.james (@pillbo01) reported 54 minutes ago from Bolton, England

  I have virgin media but they don’t have a Customer service that you can speak to. Or email I’ve had a problem for over a month since an engineer messed about in the box in the street. Picture on tv keeps pixilated.

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 55 minutes ago from Sale, England

  @virginmedia It’s everything connected via Wi-Fi. I don’t have the connect app. I check for service status on your website and it usually says there isn’t an issue, but that doesn’t reflect my service.

• 
  Hazbullins (@Hasbullins) reported 57 minutes ago from Salford, England

  @virginmedia New call of duty released today and your Internet service is down. Are you taking the full piss out of me here? Wankers

• 
  Scott Moseley (@roslers_vest) reported 58 minutes ago from Rochdale, England

  @virginmedia Yes currently showing resolution time of 0230 04/11 this is a really poor service it has been off for the majority of the day

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob Cur (@NC20023) reported 4 minutes ago

  @O2 why oh why have you made it so damned difficult to login to my account now that Virgin Media are involved ! All I want to do is login to my account the old fashioned way without the need to check my email, return to the original page etc…..

• 
  Scouse House Bouncy Music (@ScouseBouncy) reported 7 minutes ago

  @virginmedia That authentication issue is between the VM servers and Sky servers.

• 
  It's Ahmad (@AhmadX_Official) reported 10 minutes ago

  In 2003, 68-year-old Stan Beaton said goodbye to his beloved wife, Ruby, after she lost her battle with cancer. Among all the memories she left behind, one became his greatest treasure, a simple voicemail recorded on their home answering machine, preserving the sound of her voice. For years, Stan kept the same phone service for one reason alone: he was terrified that changing providers might erase that recording. Whenever grief became too heavy, he would play the message, finding comfort in hearing Ruby speak once again. Then, without warning, everything changed. During a routine system upgrade by Virgin Media, the voicemail was accidentally deleted. Stan later described the heartbreak: "When I realized it was gone, it felt like I had lost my wife a second time." Once the company understood what had happened, they launched an extraordinary recovery effort. Around a dozen engineers dedicated three full days to retrieving a single voicemail. They combed through archived systems, aging servers and backup files, comparing the task to finding a needle in a haystack. Despite the odds, they refused to stop searching. Against all expectations, they found it. When Stan learned how many people had worked tirelessly to recover his recording, he was overwhelmed. "All those people… just to help me? I never imagined a company would go to such lengths," he said. Then came the moment he had almost given up hope of experiencing again. Ruby's familiar voice filled the room: "Stan and Ruby are not available right now. Please leave your name and number, and we'll get back to you." Tears quickly welled up in his eyes. "Amazing… absolutely amazing," he whispered. With deep gratitude, he later said: "I thought I would never hear her voice again. They gave me back something I believed was gone forever. They made an old man incredibly happy." Sometimes the greatest treasures aren't money or possessions. They're the few precious seconds of a loved one's voice memories that can comfort a heart for a lifetime.

• 
  Charles Forsyth (@charles_forsyth) reported 16 minutes ago

  @biggle1908 @SBarrettBar @zeninternet I have both Zen and Virgin Media (two fibres). Zen is symmetric but VM is not (here), despite Zen being half the price. Symmetry (or not) depends on the underlying infrastructure supplier. VM has been great over many years, fairly usual tech support; Zen has been excellent and the tech support is very techy. ("Symmetric" here means upload and download rate is the same; often upload is much slower.)

• 
  Dide (@dide_oluwa) reported 18 minutes ago

  @virginmedia your network has been terrible for days now , no cell signal whatsoever

• 
  Ravi Pal (@ravipal1214) reported 18 minutes ago

  @virginmedia @Virgin @WeAreOpenreach Do you provide a good service in my area?

• 
  Dety (@Dety0) reported 22 minutes ago

  Love tech like this WAS-110 XGS-PON SFP is a a module that allows you to bypass most USA/CA routers (AT&T's BGW320, Virgin Media's Hub 5X, or Bell's Giga Hub) by copying info from your router to this module and insert into a third party router or media convert from SFP to Ethernet to a router Get better stability, performance, and stronger QoS settings / firewall etc compared to the default setup I hope 1 day i find someone that needs this done

• 
  Karl Dyer (@KarlDyer15) reported 24 minutes ago

  To work for @virginmedia you don’t need a brain cell, maybe the worst company in the UK I’ve ever had the displeasure of dealing with. Avoid them at all costs

• 
  Gary (@gazi1684) reported 26 minutes ago

  @virginmedia @rayquannnnnnn Is there a problem in the wallsend area with broadband?

• 
  Colin Chapman (@cochap) reported 28 minutes ago

  @virginmedia when do you expect to get issue sorted in the ML2 area. Virgin been down for over an hour?