Virgin Media Outage Report in Manchester, England
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The latest reports from users having issues in Manchester come from postal codes M61, M15, M23, M40, M32, M7, M8 and M35.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Stockport, Timperley, Oldham, Rochdale, Salford, Ashton-under-Lyne, Cheadle and Hyde.
| City | Problem Type | Report Time |
|---|---|---|
 Bury |
||
| Manchester |
Internet | |
| Bolton |
TV | |
| Manchester |
Wi-fi | |
| Manchester |
TV | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@NOWHelpTeam awful service from you! You've messed me about for two weeks getting an engineer out to my #broadband and you still can't come for another 2 weeks despite the fact I'm a critical worker with no connection #cancelled and gone back to @virginmedia #usless
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Simon Manning
(@SiManM20) reported
from
Manchester, England
Anyone else on @virginmedia getting that weekly thing when their internet collapses again on a Sunday night? I’ve asked them repeatedly and they deny it but it’s a weekly outage like clockwork #VMSundayOutage
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Chrissie
(@chrissy__w) reported
from
Ashton-under-Lyne, England
@virginmedia when your marketing team ring you and tell you that you have internet issues, advised I didn’t have any issues and the rude call handler just hung up. Rang from 01484313420. Not the best reflection for the company is it.
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J K P
(@JiriKPinnock) reported
from
Manchester, England
@virginmedia Does your customer service normally phoning at this time after 8pm from 08000521251?? Asking to verify my account??
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Gem
(@eccygem) reported
from
Bury, England
@virginmedia is there an issue in Radcliffe??? WiFi is down and it keeps saying incorrect password 😩
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia But you will appreciate that I have zero confidence that you will resolve the issue as a web chat is no different to the numerous other phone calls we have made.
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia I understand you can't take a request. Can you pass this on to customer service, and to someone with the authority to issue cheques?
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia Numerous times, and they are simply obstructive and unwilling to sort the problem. I'm appalled by the service quality.
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia I'm not typing out everything, having repeated myself for the last four months. See a/c 594717402 (area ref 20) for details. Customer service promised to call 30 mins after our latest conversation today. No call, 7 hours and counting. Just send the cheques!
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@NOW awful service from you! You've messed me about for two weeks getting an engineer out to my #broadband and you still can't come for another 2 weeks despite the fact I'm a critical worker with no connection #cancelled and gone back to @virginmedia #usless
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claire partington
(@mrsparto) reported
from
Ashton-under-Lyne, England
@virginmedia No internet TV or phone again for the 3rd time this week!!! Can't speak to an actual person @virginmedia Shockingly bad service!!!
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Mark Roberts
(@markroberts0007) reported
from
Salford, England
@virginmedia hi there, we’ve had internet issues since we went to sleep last night. We live in m30. There is a flashing green light on the box, I’ve been on your website to try and reset the box etc. Have you any idea what’s going on?
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Chrissie
(@chrissy__w) reported
from
Ashton-under-Lyne, England
@virginmedia cannot believe that my internet is down again, been down since early this morning. 2nd time in 3 days. Laying out a lot of money for mega fast broadband that has nothing but issues!
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia No thanks. Why is it so difficult for customer service to make a promised call?
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claire partington
(@mrsparto) reported
from
Ashton-under-Lyne, England
@virginmedia Done this already, and did it last time. Was still without for hours! Apparently next update is 17:00 for today's area outage. Happening far too often this.
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Andy Collier
(@andy4321) reported
from
Stockport, England
I'd never switch broadband to @virginmedia after hearing about their unfair charges on @joelycett #virginmedia
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John E. Coxon
(@johncoxonmedia) reported
from
Salford, England
@virginmedia Hi. Have reported to you here that independent engineer confirmed my connection is OK but hub 3 is faulty & needs replacing. You advised phone 150 again to book engineer. Your system does not enable that just offers fault trouble shoot txt message.
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Eileen Roberts
(@suzyk2002) reported
from
Rochdale, England
@virginmedia I pity the poor engineers who have to sort that mess out 😢
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia No, there's nothing to discuss. You have broken your terms and conditions by not sending the money you owe. Just send the cheques.
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Rick Charles Media Services
(@rickcharlesuk) reported
from
Ashton-under-Lyne, England
@virginmedia fastest bb worst ping 💪🏻
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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FionaB
(@FionaB23928949) reported
@virginmedia I've headed over to your link and it wants me to sign in...how do I do that?
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尺ㄖ丂丂
(@rossthe45king) reported
@virginmedia I spoke to someone again who said he set my payments to agreed £68. I would appreciate a DM so I can leave my phone number for a manager to call me to confirm my bills have been fixed and also help me get the new box I was promised
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clare yates
(@clareya58056967) reported
Really frustrating customer service unable to get through to anyone, no replies on chat. Poor broadband service on speed test paying 200mbps receiving 3mbps minimum guaranteed download speed should be 107mbps. Please can someone respond. @virginmedia
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Bish
(@rakb1889) reported
@virginmedia I shouldn’t have to after being bounced around to incorrect departments for close to 3 hours. If your team can’t offer goodwill and can’t raise based on my tone of voice/words used then I’d look to review your complaint process.
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ApplesandMoons
(@ApplesandMoons) reported
I could not be more disgusted with @virginmedia On hold for an hour and then cut off. My 82 year old mother beside herself, no help at all. Yet I had initially called @BritishTelecom (unfortunately she is not a customer) and go through in seconds.
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Stuart Hutchinson
(@hutch48gr8) reported
You couldn't make it up @virginmedia now the TV service has gone down!!!!
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Castor Pollux
(@CastorP77879402) reported
@virginmedia I've not had network for 3 days now and I'm getting conflicting information. Your website says there are no problems but when I call 0345 number recorded message says there are problems in the area and engineers are working on it. Postcode LE32XE Can you confirm pl
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Terri
(@tphg777) reported
@virginmedia over an hour on hold to report ongoing broadband issue at 1hr2mins..call gets cut off. Problems with broadband are constant in spite of boosters, customer service is disgustingly awful, cannot wait to leave. Tried to discuss issues, constant runaround.
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Chris James
(@christPJames) reported
@JayneKathryn @virginmedia @helenlouise2702 I must have messaged them 100 times on here. I call their help line 10 times every day, never get through. Not sure what else to do
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Tomh51
(@TCH5122) reported
@virginmedia BROADBAND NOT WORKING AGAIN. IT'S EVERY SINGLE DAY. ANYONE WHO IS THINKING OF JOINING THIS COMPANY, AVOID AT ALL COSTS