Virgin Media Outage Report in Manchester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Manchester come from postal codes M61, M15, M4, M12, M8, M18, M35 and M30.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 28: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Rochdale, Stockport, Salford, Bolton, Dukinfield, Hyde, Irlam, Wilmslow, Altrincham, Sale, Stalybridge, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Manchester |
TV | |
| Manchester |
Internet | |
| Oldham |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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Kevin
(@kevnsuz) reported
from
Oldham, England
@virginmedia constant broadband issues and tried to phone only to wait for ages then cut off
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RebeccaArtManchester
(@rebeccaartMCR) reported
from
Cheadle Hulme, England
@virginmedia Following further unsuccessful attempts to gain information on when our next installation date is likely to be, I’ve submitted a formal complaint to @Ofcom Not the greatest of starts. Who said switching was easy ... #VirginMedia
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Dan Daintry
(@DanDaintry) reported
from
Stockport, England
@virginmedia horrific service, as a new customer to not receive what was promised by a sales agent and to be told I need to pay for the additional services #poorcustomerservice
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Careen 'Cici' Smith
(@cicismith81) reported
from
Manchester, England
@ViktheViking1 @virginmedia Been annoying all day then it went off. Been restarting for the past-hour on hold to cust service no ones picking up. It’s working NOW 😡😡😡
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Greg R
(@juiceterry87) reported
from
Oldham, England
@virginmedia I've yet again had no broadband for hours now. Please confirm when this problem will be fixed.
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Nath
(@nathanrigby__96) reported
from
Tyldesley, England
@virginmedia Well it’s just shit service! Both wired and wireless devices and on all devices
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TishyK
(@tishy_k) reported
from
Sale, England
@virginmedia I have already been onto VM chat and they are the ones who told me the new date and that no router has been ordered. Phone and online chat have been no help! Hoping these tweets put off potential new customers!
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John Farrar
(@Johnnyfstoke) reported
from
Cheadle Hulme, England
@coachcarter1977 @virginmedia @SkyUK Ohh they are shite if you need to talk to anyone for sure . I'm just lucky with the service.
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Lupo#⃣4⃣5⃣
(@Lupoleejackson) reported
from
Oldham, England
@virginmedia Must be one hell of an issue, it’s been going on for two weeks.
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sharron
(@shazmall) reported
from
Stockport, England
@virginmedia I can see the vans outside my house, so i know they are working on it. It just never stops, always have trouble with virgin media, its becoming a joke now
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Careen 'Cici' Smith
(@cicismith81) reported
from
Manchester, England
@ViktheViking1 @AmazonUK I’ve got Virgin Media, there not bad
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TishyK
(@tishy_k) reported
from
Sale, England
@virginmedia No advice at all! There is a network issue in the area, was initially told would be sorted early/mid Nov, now told Dec 6th. Completely misled by call centre who said new router would be sent out and now no history of order placed! Waiting to see refund on bill, no sign yet!
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Chris O
(@Focus_W999) reported
from
Manchester, England
@kdkilbane77 Thought you were going to replace Stephen Rochford but you turned it down for a massive paycheck at @virginmedia 😂
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Fayaadh
(@FayaadhB) reported
from
Bolton, England
@virginmedia I'm aware of why. But it's been 2 months since the issue started still no where near of finding a resolution. Your team like to run in circles
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Nath
(@nathanrigby__96) reported
from
Tyldesley, England
@virginmedia No reported faults nothing wrong with our line, been through this 2/3 weeks ago and it’s still shit
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adam hankinson
(@HankinsonAdam) reported
from
Ashton-under-Lyne, England
@virginmedia never answer the phone when u have a problem which is causing me issues with my heating as the WiFi box has stopped working
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Nath
(@nathanrigby__96) reported
from
Tyldesley, England
**** @virginmedia shit internet!😡
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Dan Daintry
(@DanDaintry) reported
from
Stockport, England
@virginmedia your customer service centre needs to look after its customers better. Being called a liar when I have emails #poorcustomerservice
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Gary Owen
(@garyjowen2) reported
from
Atherton, England
There is a problem with the internet in M46 0HU @virginmedia
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Mark Clifford
(@MarkClifford86) reported
from
Manchester, England
@virginmedia . I’m a virgin media customer yet you have phoned me 3 times since Friday trying to sell me and upgrade my account despite me changing my marketing preferences. If I keep getting pestered I will cancel my subscription!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jalize
(@jalized) reported
@nmklpjklftmch @virginmedia They NEVER update their website
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Fiona Palmer
(@Fizzypalmer) reported
@virginmedia I’ve called FIVE times to activate my new Wi-Fi. Everytime I’m told “turn in off and on again” and still no internet - so disappointed as a new customer!
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KnifeOrFork
(@knife_or_fork) reported
@Banished2Live @virginmedia Make them get it collected. They have enough vans on the road. They sent me something by mistake once and then threatened to fine me if I didn't take it to the post office...even after I explained my mobility issues. Eventually they got an engineer to pick it up.
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Kye
(@TheHobbitKye) reported
@virginmedia is the service down in SE21??
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David Marsh
(@DangerMediaUK) reported
@virginmedia My father is in hospital and cannot speak for himself at present. All I am trying to do is get him registered for the Virgin TV Go app so he can watch the service he is paying for, but this seems beyond your capabilities as your system doesn't recognise his details
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Loganberry
(@loganberryknows) reported
@virginmedia had you out already to fix a box with the amber light of doom. Resolve was short lived and have not been able to watch tv for 3 months... Only signed up 6 months ago. Don't want another engineer out to do a temp fix on am obviously faulty box. How do I get a new one?
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Kate J
(@katej1984) reported
from
Sandiacre, England
@virginmedia any chance you could hire call centre staff that don’t hang up the phone after 3 seconds in an attempt to bring their AHT down?
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Kyle
(@Kyle1uk) reported
@virginmedia @virginmedia I have been told that they have opened a complaint and closed the complaint however it is now assigned to a manager and to be assured that someone will get back to me. You are asking me to pay £100 for a fault hub that was returned AND REPLACED years ago.
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Robin Lustig
(@robinlustig) reported
Proud to say I have successfully cancelled a @VirginMedia contract, which is notoriously difficult to do. You can't do it by email and they never answer their phones. Hint: write a letter, buy a stamp and drop it in a postbox. Retro wins every time.
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Tunde
(@TFTP_Tunde) reported
@lawkas @virginmedia Yeah will definitely need to call again. We've not had a three week period of consistent service recently