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Virgin Media outages and service status in Manchester, England

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Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Manchester, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 9, 6:52 PM GMT+1.
  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 16% Total Blackout (16%)
  • 3% E-mail (3%)
  • 3% TV (3%)

The latest reports from users having issues in Manchester come from postal codes M61 , M27 , M15 , M24 , M35 , M8 , M25 and M1 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Bolton, Altrincham, Sale, Rochdale, Stalybridge, Wilmslow, Salford, Stockport, Ashton-under-Lyne, and Bury.

CityProblem TypeReport Time
Manchester Wi-fi 13 hours ago
Oldham Internet 17 hours ago
Manchester E-mail 1 day ago
Manchester Wi-fi 1 day ago
Manchester Internet 1 day ago
Manchester Internet 2 days ago

Nearby cities with recent reports

Bolton

6 recent signals

2 days ago
Oldham

3 recent signals

17 hours ago
Altrincham

1 recent signals

2 days ago
Sale

1 recent signals

2 days ago
Rochdale

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • _AdamGardiner
    Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England

    @virginmedia I was also promised a call back from a manager within 24 hours on a phone call on Friday afternoon. I did not receive this phone call. This is absolutely disgusting and I expect something to be done. I rely on your service for my income as I work from home. (2/3)

  • _AdamGardiner
    Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England

    @virginmedia Have you just stopped responding now? Having some system issues?

  • PaulRegent1
    Paul Regent (@PaulRegent1) reported from Bolton, England

    @virginmedia no internet available in Bolton - must be an outage as, although coverage is very poor, it isn’t usually this poor!!

  • mark001282
    Mark Armstrong (@mark001282) reported from Manchester, England

    @virginmedia you have caused me nothing but hassle for months now. Your customer service team are completely useless.

  • birdflu_7
    officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England

    @virginmedia I have numerous emails of my complaint , all of them paying lip service so to speak .

  • GoaterBilly
    Billy Goater (@GoaterBilly) reported from Strines, England

    @virginmedia well done, after over 10 years with you, Virgin Media have sunk to the their lowest level of service and support ever. Roll on November and the end of my contract. Appalling, ignorant, clueless, almost as bad as BT.

  • StevomacMUFC
    Stephen Mackenzie (@StevomacMUFC) reported from Ashton-under-Lyne, England

    @virginmedia Hi, I’m trying to raise a complaint online but I’m not receiving any acknowledgment. Is there another way I can raise my complaint? Thanks

  • Kellywalsh758
    Kelly Walsh (@Kellywalsh758) reported from Stockport, England

    @virginmedia Iv asked lots of questions that have gotten me no where. To be hung up on over & over. They gave me a date of 17th December for it to have it installed no reasons as to why nothing explained I just think it’s a joke and the costumer service is dreadful. To have to wait 6 weeks!!

  • birdflu_7
    officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England

    @virginmedia If you want I can send pictures and ALL THE emails .I don't have the time to keep discussing the same situation with yet another virgin media support staff . My time is precious.

  • RHJOfficial
    яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported from Oldham, England

    Is the WiFi down for anyone else in the #OL9 area? #Oldham #VirginMedia

  • WCONNOLLY2512
    William Connolly (@WCONNOLLY2512) reported from Manchester, England

    @beverleyturner @virginmedia Virgin Media had gone ****. Poor broadband, crappie TV channels and half don't even work.

  • Hasbullins
    Hazbullins (@Hasbullins) reported from Salford, England

    @virginmedia New call of duty released today and your Internet service is down. Are you taking the full piss out of me here? Wankers

  • birdflu_7
    officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England

    @MartinSLewis I'm not sure if you can help me but here goes , in August I ended my contract with @virginmedia & to cut a long story short they still owe me £87 .+ They sent me a cheque in my maiden name so I returned it with a second copy of my marriage cert same as in 2015 1.

  • nathantalbot
    Nathan Talbot (@nathantalbot) reported from Urmston, England

    (Test) Is anyone experiencing a virgin media Internet outage in B9?

  • Miniboom2
    Rach (legacy fan) (@Miniboom2) reported from Salford, England

    Ah @virginmedia with this up and down service today you are really spoiling us!

  • _AdamGardiner
    Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England

    @virginmedia You’re not understanding. I do contact when the issue is happening, your advisor then fixes it, but it then happens again within 24 hours. I need a ‘once and for all’ fix. Not this whack a mole approach you’ve had so far.

  • tuite_liz
    Liz Tuite (@tuite_liz) reported from Atherton, England

    @virginmedia See thread above, nothing changes except the time of the estimated fix. It must be very localised as not everyone in my area is affected. So if it is damaged cables, I haven’t seen anyone out repairing them over the weekend, it’s a joke

  • SimpaticoGem
    Gemma ≅ (@SimpaticoGem) reported from Walkden, England

    Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

  • Laura_May_Ness
    Laura May (@Laura_May_Ness) reported from Manchester, England

    Hi @virginmedia I have just moved into a new apartment where Wi-Fi is included. I have registered as a resident and I have received a pre-contract email but no account number and I am unable to connect to the Internet. Can you help me set things up?

  • insidewrite1957
    Peter Thornton.🇺🇦 (@insidewrite1957) reported from Ramsbottom, England

    @eshelm @simonnread @virginmedia Worst people I’ve ever worked for By a distance

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nurburgringuk
    nurburgringuk (@nurburgringuk) reported

    @virginmedia I am a long standing customer of 20 years, can you please explain WHY new customers get significantly better deals than loyal ones? This is legalised ROBBERY and a SCAM. Quite possibly THE worst company I've EVER dealt with. Contract CANCELLED.

  • SiGallagher
    Simon Gallagher (@SiGallagher) reported

    @virginmedia What's the issue with the app and website log ins? It's not working, not showing an error message other than "server_error" in the URL, and I see no status update from you?

  • RabArmstrong77
    rab1977 (@RabArmstrong77) reported

    @virginmedia Just moved home. No broadband or tv. Service supposed to be connected yesterday. Been on hold for over 2hrs last night with no answer and now today 46mins and counting

  • 1tninetyfour
    TM. (@1tninetyfour) reported

    Friday evening and my internet is down.. Virgin Media you will crumble! I pay too much for this foolishness 😒

  • LukeRobertMason
    Luke Robert Mason (@LukeRobertMason) reported

    @virginmedia Where do we start? 1) Your 'Contact Us' ChatBot is utterly unusable. It forces you to move to scan a QR code to move to the app - where you continue to have exactly the same conversation with the same bot in the same web-bases system. 2) It is impossible to ask simple questions: Like 'Cancel Extras'. 3) Everything on the website is about upselling a service over providing customers useful information about their currently plan.

  • chris_knibb
    Christopher Knibb (@chris_knibb) reported

    Could @virginmedia be the worst company to get in touch with? Trying to cancel my contract. Website isn’t working, chat facility is glitching and after two hours no one has answered the phone. Gone slightly crazy listening to the same jazz song over and over again!

  • _HadleyGamble
    Hadley Gamble (@_HadleyGamble) reported

    One hour 25 mins on hold @virginmedia @VirginMediaNews help!

  • junie1954
    June Tobin (@junie1954) reported

    @virginmedia customer service is awful. Cannot find an easy way to contact you. Please would someone resolve this issue for us.

  • peter_mcclurg
    Peter mcclurg (@peter_mcclurg) reported

    @virginmedia your app says intermittent issues yet your call centre automated response says no issues Utter shambles of a company.

  • billywi56359173
    billy winter (@billywi56359173) reported

    @virginmedia can’t say I’m surprised to see I’m not the only person struggling with your shocking service, internets been cutting out on and off for weeks and every time I’ve tried to get support online it says ‘check back in 24 hours if you’re having the same issues’ t