Virgin Media Outage Report in Manchester, England
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The latest reports from users having issues in Manchester come from postal codes M61, M24, M15, M4, M20, M32, M1 and M21.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Wilmslow, Manchester, Salford, Sale, Bolton, Stockport, Oldham, Rochdale, Hyde, Stalybridge, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Wilmslow |
Internet | |
| Manchester |
Internet | |
| Manchester |
||
| Salford |
Wi-fi | |
| Sale |
Wi-fi | |
| Manchester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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Dan Daintry
(@DanDaintry) reported
from
Stockport, England
@virginmedia your customer service centre needs to look after its customers better. Being called a liar when I have emails #poorcustomerservice
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Dan Daintry
(@DanDaintry) reported
from
Stockport, England
@virginmedia horrific service, as a new customer to not receive what was promised by a sales agent and to be told I need to pay for the additional services #poorcustomerservice
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Raheema Valera
(@RaheemaValera) reported
from
Manchester, England
@virginmedia Did it on 10/10...nothing showed, called again 17/10 and yes it finally showed online but till this date it still isnt actioned as no new bill has been generated either. Told not to pay and now arrears and bad mark on cred file.
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Rebecca HRM
(@RebeccaHRM) reported
from
Cheadle Hulme, England
@virginmedia All the problems were ironed out. Yesterday was the big day. We waited but nothing, not even a call or email to explain why the installation team didn’t turn up.
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Graham Douglas 🇪🇺🇬🇧🏴🐝
(@greydogphoto) reported
from
Sale, England
@virginmedia No "chat" options on that link that I could see. Status is showing as having a problem, so it's not my kit. Signal is too poor for me to use phone for chatting, anyway. Let's see if things clear up soon...
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Raheema Valera
(@RaheemaValera) reported
from
Urmston, England
So no surprise the incompetence of @virginmedia at resolving a simple issue...downgrading my package. Notified them on 10/10....after over 6 phone calls, incompetent staff, non existent manager call backs n collections calls.....official Resolver complaint done! @MoneyTelegraph
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sharron
(@shazmall) reported
from
Stockport, England
@virginmedia I can see the vans outside my house, so i know they are working on it. It just never stops, always have trouble with virgin media, its becoming a joke now
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Raheema Valera
(@RaheemaValera) reported
from
Manchester, England
@virginmedia Thankyou but I will wait for an outcome through resolver. I've spoken to your customer care team numerous times and faced with incompetence each time and tried the chat and had no response.
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TishyK
(@tishy_k) reported
from
Sale, England
@virginmedia The automated message still says repairs are ongoing. The same message for the past 3 days, yet I received a text earlier that the issue was rectified.
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Kevin
(@kevnsuz) reported
from
Oldham, England
@virginmedia constant broadband issues and tried to phone only to wait for ages then cut off
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TishyK
(@tishy_k) reported
from
Sale, England
@virginmedia I finally spoke to someone and the issue may not be resolved fully until the 18th apparently. Not sure why I received a text to say the matter was resolved then!
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RebeccaArtManchester
(@rebeccaartMCR) reported
from
Cheadle Hulme, England
@virginmedia Following further unsuccessful attempts to gain information on when our next installation date is likely to be, I’ve submitted a formal complaint to @Ofcom Not the greatest of starts. Who said switching was easy ... #VirginMedia
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TishyK
(@tishy_k) reported
from
Sale, England
@virginmedia That link is no help at all, as it says no issues. I've just rung VM for the 7th time today and the automated message says there is an issue for my postcode and they are dealing with it. The same message as yesterday and the day before!
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Marzipanpanda
(@marzipanpanda) reported
from
Manchester, England
@virginmedia been having issues with signal on my virgin mobile phone all week, read that it was suposed to have been resolved yesterday but still having intermittent issues this morning. No wonder I am rolling over 10GB of data when I don't get an opportunity to use it 😡
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Alec
(@AlecParkAve) reported
from
Stockport, England
@virginmedia Oh an engineer eventually came out and fixed it. Make matters worse you've put the price up from £38 to £50.50. The £5 Doesn't even cover that. We were told we'd get a full months refund now anyone we ring denies they even have it on record that we had an issue.
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RebeccaArtManchester
(@rebeccaartMCR) reported
from
Cheadle Hulme, England
@virginmedia Guys, you’ve done the hard work clearing the mess under the pavements. All your teams now have to do is run the cable through connecting us to the hub down the street.
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CLIC SARGENT Charity Golf Day
(@CancerGolf) reported
from
Rochdale, England
Hey @virginmedia guess what, you keep putting the phone down on me when I’m trying to discuss the outstanding monies you owe me 🤔
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Alec
(@AlecParkAve) reported
from
Stockport, England
@virginmedia are an absolute disgrace 😂 broadband was down for an entire month and they're offering £5 credit to compensate
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TishyK
(@tishy_k) reported
from
Sale, England
@virginmedia As always, the test says there are no issues. Been waiting 10 minutes now to speak to someone in person now!
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Simon Harding
(@SimonCHarding) reported
from
Marple, England
@virginmedia in the last week since I have asked to cancel broadband I have had 5 abandoned calls from numbers which seem to be from you 08000526736 and 0345451098. Sort out your autodialler settings it is frustrating to have you hang up on answer. Complaint made to @Ofcom
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Morris
(@MozzaMoo2000) reported
@virginmedia Please help Tigz sort out his issues, you are hurting a mans income that he requires to live on
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Ralph Nelson
(@RalphNe32269576) reported
@virginmedia Your system has me down with the wrong phone number. I can't login because to verify it's me you want to send me a code to this wrong number. I've spent an hour on the phone with two of your agents. WTH am I supposed to do?
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Chris Grannell
(@CJGrannell) reported
@virginmedia Residential but like most people I spend time working from home during the week so these internet connection issues don’t help.
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Clare Prince
(@legsout4LB) reported
@virginmedia 3/ if the answer is yes to the above can you match sky mobiles iPhone 14 pro offer if £44 20mb data (3yr rl/or) a month nil cost upgrade at 24 (providing no damage) nil initial cost. The ability to transfer data across family members
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Chris Morland
(@iChrisMorland) reported
@CJGrannell @virginmedia Yes. In 1st hour, they sent me from website, to phone, back to website to WhatsApp. On WhatsApp I received automated questions* over 48 hours before a member of the Virgin team responded & resolved the issue. *I get the feeling no reply = bot cuts you off.
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Andy Boniface
(@andy_boniface) reported
@virginmedia complaint ignored. No compensation, no apology, hope this "works for you" #SorryNotSorry
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Christopher Marshall
(@SureIsInJail) reported
@virginmedia help! Having a nightmare dealing with your customer service team. They don’t seem to understand what I’m telling them. Who can I contact?
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Russell Oakley
(@RussellOakley8) reported
@virginmedia Of course. Your switchboard is useless. You get passed around from pillar to post and no one helps. Each time I call I have to explain the problem again. All I receive is emails stating the installation has been delayed!
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Chris Grannell
(@CJGrannell) reported
@iChrisMorland @virginmedia I think they just keep you in a holding pattern of have you tried this, what happens if you try this without ever trying to fix the issue at hand. It’s awful!
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Marge von Marge ⚫
(@MargevonMarge) reported
@virginmedia Oh and now that you're made us use the hub for landline calls, obviously the phone doesn't work either. 😭😭😭😭