Virgin Media Outage Report in Manchester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Manchester come from postal codes M61, M15, M40, M23, M32, M7, M8 and M35.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Bury, Bolton, Timperley, Oldham, Rochdale, Salford, Ashton-under-Lyne, Cheadle and Hyde.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Stockport |
Internet | |
| Manchester |
Internet | |
| Bury |
||
| Manchester |
Internet | |
| Bolton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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toewad1
(@toewad1) reported
from
Salford, England
@OpenreachHelp Come on pull your finger out get fttp in my house so I can tell @virginmedia to stick there Broadband up there ass, no, no stick there hub 3 up there stupid ass, or the stupid ******* who purchased millions of hub 3s and obviously didn't give a trial run 🖕🖕🖕😡👎
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Martin Gardner
(@MJG_2012) reported
from
Sale, England
@virginmedia good going promoting Bohemian Rhapsody being available tonight. Loved that film in the cinemas. Well at least that’s what I would be saying if I could sign in and watch it.
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Siobhan Duncan
(@ShivDuncan) reported
from
Manchester, England
@virginmedia I’m at work. I couldn’t therefore tell you. However, the issue is with your router, it’s not fit for purpose. It constantly reboots because it has a bug
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Samantha whelan
(@Samanthawhelan7) reported
from
Middleton, England
@virginmedia your online TV service is rubbish! Bought a film #BohemianRapsody can’t watch it and for the 2nd day can’t watch catch up TV 😡 20 mins of waiting on the phone is unacceptable!!!! #whatdoipaymybillfor
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Darren Morris
(@morrishgp) reported
from
Manchester, England
@baazz90 @the24hrplumber @SkyHelpTeam @bt_uk @EE @virginmedia Too much that,fed up of paying stupid prices. X
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Adam Moran
(@AdamMoran) reported
from
Sale, England
@dmhprior @O2 Sounds a bit like waiting for @virginmedia to install broadband, albeit they don’t owe me ££. Just general lack of interest in any form of customer service.
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Dan Jones
(@Danjones_uk) reported
from
Sale, England
@vmbusinesshelp @vmbusiness F006897332 - it would be helpful if your team in Manila listened to customers rather than taking a robotic approach to support. I had to demand that a firmware downgrade take place - even after they admitted that would fix the issue.
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simon jones
(@sjonesmcfc) reported
from
Sale, England
@virginmedia Already registered the complaint @virginmedia let’s see if you get back to me 🤔
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Melanie Sackfield
(@mel_sackfield) reported
from
Rochdale, England
@virginmedia I am unable to contect to our broadband service either wired or via WiFi (rebooted a number of tunes) shocking service as the “contact us” services are not available. Looking to move provider.
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julie mc
(@julesmac77) reported
from
Manchester, England
@virginmedia Ive been experiencing issues for months , and your customer service keep brushing me off, your in breach of contract as soon as I find a new provider im gone 10 years ive been a customer and im expected to pay for and put up with poor service
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Dan Jones
(@Danjones_uk) reported
from
Manchester, England
*sigh* another day another SIP related issue with @vmbusiness. Own the fact that your hubs are not good enough for business use and get something in that is.
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simon jones
(@sjonesmcfc) reported
from
Sale, England
@virginmedia Yep thought so typical crap service from @virginmedia . Pay for Vivid350 and Get 90mb 💩
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Mark Lee-mellor
(@MarkleeMellor) reported
from
Ashton-under-Lyne, England
@fail_shit @virginmedia That’s why they haven’t bothered to contact me then, glad I left them now and when my phone contract ends I’ll **** them off with that too 👍
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Jon Wiggans
(@Wiggy84) reported
from
Bury, England
@virginmedia hi we haven’t had WiFi for days now, I’ve checked on your website if there is any problems in our area but there isn’t any, I feel I message you every couple of months regarding issues with our WiFi connection.
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Terry
(@Terry_Crawford) reported
from
Boothstown, England
@virginmedia I repeat #joke poor customer service @SkyUK
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Lee Mitchell
(@leeamitch) reported
from
Westhoughton, England
Tv problem yesterday, broadband issues yet again today....please @virginmedia let me out of my contract so I can go to a different provider who actually gives me a consistently good service 🙏
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Keiran
(@keiranb1) reported
from
Boothstown, England
@bt_uk I thought virgin media’s customer services was bad but my god bt tops the list, 1st advisor calls me a liar. Then the second one put the phone down on me after telling me no manager will take my call! @MartinSLewis
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Darren Morris
(@morrishgp) reported
from
Manchester, England
@mk1plumbing18 @SkyHelpTeam @bt_uk @EE @virginmedia It’s awful, it’s continually buffering! X
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Darren Morris
(@morrishgp) reported
from
Manchester, England
@HarrisonHeating @mk1plumbing18 @SkyHelpTeam @bt_uk @EE @virginmedia We had problems with bt trying to cancel a old phone line years ago, none of these providers fill me with confidence x
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Mark Lee-mellor
(@MarkleeMellor) reported
from
Salford, England
@virginmedia I wrote a letter of complaint about the state the road was left outside my house after your works putting new cable in. I’ve had 1 reply advising I would be contacted. I’m still waiting from December 2018. Can you give me any contact details where I will get a reply.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dean Phillips
(@deanphillips257) reported
@DanJwwfc @virginmedia Had the same problem for 6 months with them mate ran out of patience moved to sky virgins customer care is shocking
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Philip Bailey
(@Phi11Bailey) reported
@virginmedia Why are all your phone lines engaged? Con Men are calling me claiming to be you and there is no way of contacting you either by phone or chat. Very Bad Customer Service.
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Craig Buck
(@CraigBuckUK) reported
Are @virginmedia having a laugh by putting up their prices. I'm not getting the service I am paying for due to their awful superhub routers. To top it off, their phone line is engaged. Would be interested to know how a 4.5% increase is justified.
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amrit singh
(@amrits1ngh) reported
@virginmedia trying calling 150 from my virgin moblie number not working whats going on @fault @virginmedia
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Rhiannon Jenkins
(@Jenkins_Rhi) reported
@virginmedia I've tried all of this. Apparently there is no outage in our area but the TV and internet are not working properly for us or our neighbours since last week
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chris davies
(@valleyboy1978) reported
@dadof3but1st4me @virginmedia All their lines seem down??????
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includenull 🏴
(@includenull) reported
@virginmedia Still down, well over 48 hours later. But we won't see any compensation from Virgin since they fraudulently marked the issue as fixed and immediately opened a new one so they can claim its not the same outage and they can claim don't have to pay compensation.
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Sam Horne
(@SamHorn76095891) reported
@virginmedia I cannot get through to your customer services team - 150 is permanently engaged and the external 0345 454 1111 number just goes to what sounds like a dead disconnected line. Please advise.
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Andrew Furness
(@AndyDFurness) reported
@virginmedia I’ve posted on the forum and one of the moderators has said he’s aware of other people with issues in my location but unfortunately Virgin haven’t picked up on this. No further forward. #poorservice
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Liam King
(@1LDKing) reported
@virginmedia I've lost count of how many times my Internet drops out. No information on your website about work or issues with the network. Takes 45 mins to an hour for it to re connect. Not good enough.