Virgin Media outages and service status in Manchester, England

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Oldham, Stalybridge, Rochdale, Wilmslow, Salford, Sale, Stockport, Ashton-under-Lyne, and Bury.

City	Problem Type	Report Time
Manchester	Internet	1 hour ago
Manchester	Wi-fi	2 hours ago
Manchester	Internet	3 hours ago
Manchester	Internet	5 hours ago
Manchester	Total Blackout	5 hours ago
Bolton	Internet	6 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

• 
  Liz Tuite (@tuite_liz) reported 6 minutes ago from Atherton, England

  @virginmedia I first informed Virgin Media that my internet was down via online chat on Friday afternoon. Will this have automatically been the time when my loss of service was registered as at the time the advisor said it would be fixed in 24 hours?

• 
  kevin.james (@pillbo01) reported 9 minutes ago from Bolton, England

  I have virgin media but they don’t have a Customer service that you can speak to. Or email I’ve had a problem for over a month since an engineer messed about in the box in the street. Picture on tv keeps pixilated.

• 
  Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported 9 minutes ago from Manchester, England

  @virginmedia In the orders and appointments section it says there are none. The text I have received confirming the appointment and threatening me with a £25 fine is different to the one offered to me by your customer services.

• 
  Kelly Walsh (@Kellywalsh758) reported 12 minutes ago from Stockport, England

  @virginmedia Iv asked lots of questions that have gotten me no where. To be hung up on over & over. They gave me a date of 17th December for it to have it installed no reasons as to why nothing explained I just think it’s a joke and the costumer service is dreadful. To have to wait 6 weeks!!

• 
  Adam🍺 (@MCR_ADM) reported 15 minutes ago from Stockport, England

  Been on a live chat to Virgin Media since 9:30. WFH joys. Not much work has been done. But got my bill down. #CozzieLivs.

• 
  David (@Aldehulme) reported 17 minutes ago from Oldham, England

  @virginmedia I need to speak to somebody regarding a broadband problem without you running a check that will cut me off the internet. How do I get past this to speak to a person?

• 
  Mark Armstrong (@mark001282) reported 19 minutes ago from Manchester, England

  @virginmedia I spoke to your customer service team on 2nd January who advised all issues had been resolved and my sim card was being sent out by royal mail delivery. Even with any postal delays out of your control it seems odd that it hasn't arrived.

• 
  Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported 21 minutes ago from Manchester, England

  @virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi

• 
  Carol Rowles (@CallyRaven) reported 21 minutes ago from Westhoughton, England

  @virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?

• 
  Stephen Mackenzie (@StevomacMUFC) reported 21 minutes ago from Ashton-under-Lyne, England

  @virginmedia Hi, I’m trying to raise a complaint online but I’m not receiving any acknowledgment. Is there another way I can raise my complaint? Thanks

• 
  officially Gaynor Austin 💙 (@birdflu_7) reported 22 minutes ago from Manchester, England

  @virginmedia If you want I can send pictures and ALL THE emails .I don't have the time to keep discussing the same situation with yet another virgin media support staff . My time is precious.

• 
  Martin Moscrop 🎺 (@martinmoscrop) reported 27 minutes ago from Salford, England

  @LennieThevan @virginmedia That sounds terrible Lennie. If you want to change a plan and save money they go out of their way to be unhelpful. However, if you want to spend more their customers service Is better.

• 
  Nathan (@nathangreen101) reported 29 minutes ago from Ashton-under-Lyne, England

  Hi @virginmedia is there a particular reason your engineers phone to say they are here but never actually turn up?

• 
  kevin.james (@pillbo01) reported 30 minutes ago from Bolton, England

  @virginmedia No as you person on 150 said you do not have a customer service that I could talk too. Your engineer said it was a fault at the box in street so I don’t know when it is fixed. But it’s not improve in the last month

• 
  Hannah Tompkins (@he_tompkins) reported 36 minutes ago from Manchester, England

  @virginmedia Hi there, I was told I would receive my replacement broadband by today and still no indication of when it’s going to arrive. Any help?

• 
  Rach (legacy fan) (@Miniboom2) reported 37 minutes ago from Salford, England

  Ah @virginmedia with this up and down service today you are really spoiling us!

• 
  Liz Tuite (@tuite_liz) reported 40 minutes ago from Atherton, England

  @virginmedia I looked and that says it’s from the day I registered the total loss of service which was yesterday but really it should be from Friday afternoon when I did the online chat. If I DM you can you check?

• 
  Martyn The Driver (@martyn_driver) reported 48 minutes ago from Rochdale, England

  @virginmedia after 26 years as a loyal cable customer it is time to say goodbye. It would seem that loyalty is not rewarded, and you don't want low use customers

• 
  Barry Slater (@barrys59) reported 55 minutes ago from Barton upon Irwell, England

  @virginmedia still no service M27. 4th hour! Rubbish!

• 
  William Connolly (@WCONNOLLY2512) reported 60 minutes ago from Manchester, England

  @beverleyturner @virginmedia Virgin Media had gone ****. Poor broadband, crappie TV channels and half don't even work.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amy Heppingstall (@AmyHeppi) reported 13 seconds ago

  @virginmedia That’s all you ever do look into it never any action it improves for a few days then terrible it used to be such great service where has that service gone??

• 
  luke Burton (@lukee_31590) reported 6 minutes ago

  @virginmedia Don’t go to Virgin there internet has been **** for weeks I have got in contact with them and they have done nothing what a ******* joke (stay away)🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨

• 
  BEST SERVICE PROVIDER (@BestProvid49199) reported 6 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers: * 300,000+ live channels * 65,000+ VODs * PPV events

• 
  David kirk (@Selhurst1905) reported 7 minutes ago

  @virginmedia @JuicyPolarBear Please mate contact @ virgin media 2 weeks not being able to access the app and your customer services just lie and fob me off. Not worked since I joined disgusting services

• 
  Dippy | Brig Content Creator (@Itsdippylive) reported 8 minutes ago

  Hey @virginmedia. Honour what your own self-service flow committed to when you took my £111. Build the written-channel route to Payments your Resolutions Team has admitted is needed. Default it in payment SMS for every customer.

• 
  〽️🇵🇸 (@StealthyM00S3) reported 9 minutes ago

  Virgin media is so crap man this internet never works

• 
  Lorna Willins (@LornieWillins) reported 12 minutes ago

  @virginmedia A very helpful guy in the 02 shop helped me out. If you can please pass on you need staff covering phones, I have spent hours & hours yesterday & today, I should not have to leave my home to get the answer in minutes. The service is disgusting

• 
  Tamblo (@RonTamblo) reported 14 minutes ago

  @virginmedia Virgin media is the worst business to get answers from . Either trying to actually speak to someone rather than a Bott who doesn’t understand. Trying to upgrade due to constant messages saying my box needs upgrade and getting no help is a joke !!!!

• 
  Scottish (@ScottishC87) reported 17 minutes ago

  @Ripple300X did you ever get to the bottom of your packet loss issues on Downbad? Speaking to Joby he says you had to stop playing. Having the same issue elsewhere or only on Downbad? I'm trying to talk to Virgin Media just now.

• 
  Brendan (@sabrevan) reported 19 minutes ago

  @virginmedia Please answer the question - what is the reason for the problem?