Virgin Media

Virgin Media Outage Report in Manchester, England

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The latest reports from users having issues in Manchester come from postal codes M61, M15, M1, M12, M9, M11, M24 and M43.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Manchester, England 01/27/2026 14:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Cheadle, Manchester, Salford, Oldham, Hyde, Bolton, Stockport, Sale, Bury, Rochdale, Stalybridge, Altrincham, Wilmslow, Littleborough and Dukinfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomCheadle Internet
United KingdomManchester Internet
United KingdomSalford Wi-fi
United KingdomOldham Wi-fi
United KingdomManchester Internet
United KingdomManchester Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • dizzys_girl Jayne Brindley (@dizzys_girl) reported from Stockport, England

    @virginmedia called to obtain a new router for broadband, 12 mins to get to speak to a human then placed me on hold & never comes back. Ring back again & get told I will be charged, request to speak to a manager who when I say I will go elsewhere, asks me to hold then cuts me off

  • Cadders1968 Anthony Cadman 🐝🐜💙🏆🏆🏆🏆 (@Cadders1968) reported from Manchester, England

    @TheMontyDon Watched my @virginmedia recorded @GWandShows this morning, started with that lovely lady talking about her roses, so annoyed, iPlayer here we come. @virginmedia why can't your box adjust the recording times when a series link show starts at a different time, happens a lot v poor.

  • LeanintoDesign John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @virginmedia It was for an iPad and was a straight swap for an old virgin SIM, your customer service didn't understand that it wasn't a phone I was using. Apple knew within seconds what the issue was, I told your team and they said they were lying and I didn't know what I was talking about 🙄

  • LeanintoDesign John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @virginmedia today your customer service team delivered terrible service to us in comparison @Apple were top notch and told us what was wrong and what @virginmedia had to do to fix the problem. When I explained this they hung up on me. 3 times today. #shitservice

  • djleumas Jon Samuel (@djleumas) reported from Urmston, England

    @virginmedia shockingly bad customer service for the last 3 days trying to sort an issue with 2 different orders and being told for 2 of those days that we don’t exist. Now means we have missed out on the deal we really wanted. Please can our issue be sorted.

  • ash_kaprielov Ash Kapriyelov 🎮🦄🌈 (@ash_kaprielov) reported from Salford, England

    @virginmedia I was on hold for over 45 mins just now. Had to hang up.

  • yoniweisberg Yoni Weisberg (@yoniweisberg) reported from Urmston, England

    @SamMcGuire90 @GraemeKelly1 @virginmedia @SkyUK Never had any issues with Virgin media, but I do run it as a modem and use Google WiFi around the house.

  • OggyGhost Oggy The Ghost (@OggyGhost) reported from Stockport, England

    @virginmedia what the F is going on again with the bloody broadband 4 days after the last time it went down so much for a stable reliable service 😡😡😡

  • OggyGhost Oggy The Ghost (@OggyGhost) reported from Stockport, England

    @virginmedia Yes no it’s not listed reset box and checked connections and still down

  • richtimperley Rich 🐝 (@richtimperley) reported from Sale, England

    @unit_1974 @virginmedia We have exactly the same issues. Blinking frustrating 😤

  • JamesMayo_ James Mayo (@JamesMayo_) reported from Manchester, England

    @virginmedia Doesn’t say their is any problems with the internet no, and no I’m with EE

  • ponddonkey ponddonkey (@ponddonkey) reported from Ashton-under-Lyne, England

    @virginmedia this is terrible service. If it's not tv it's the internet that goes down. This is the last straw. You have lost a customer.

  • withloveanax Ana Stewart (@withloveanax) reported from Sale, England

    @virginmedia is the absolute worst! Still no call from a supervisor regarding the mess their engineers made on my property and no compenstation given, 4 weeks later still waiting... say no to virgin media guys

  • JamesMayo_ James Mayo (@JamesMayo_) reported from Manchester, England

    @virginmedia Yes I have, also reset it a few times and it’s still been down for a few hours now

  • JamesMayo_ James Mayo (@JamesMayo_) reported from Manchester, England

    No data on my phone and ******* @virginmedia internet has been down all morning 🤬

  • Amandaajxx Amanda (@Amandaajxx) reported from Westhoughton, England

    @emmerrr_triciaa @virginmedia Everyone in my area has the same problem 😠

  • woody0702 Steven Woodside (@woody0702) reported from Bolton, England

    @virginmedia why does your broadband never work between 5am and 7:30am in #Farnworth Surely this a poor service as things are not never working... If there are works why does your website never update to say so

  • LeanintoDesign John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @virginmedia It's far too late for that, after getting no help from your team on 3 separate calls @Apple stepped in on call 2, found your APN settings for us and we sorted it out for you. You owe them a high 5 and a hug, and a training session for your customer service team.

  • LeanintoDesign John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @virginmedia @Apple After telling us on call one that's what the problem was. Well done @Apple.

  • Amandaajxx Amanda (@Amandaajxx) reported from Westhoughton, England

    Everyone in westhoughton hasn’t had any service for a week now! @virginmedia I want compensation 😤😤😤😤

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MartinLilly10 Martin Lilly (@MartinLilly10) reported

    @virginmedia Either you sort this last complaint out by Friday (13 Jan) or I WILL complain to Ofcom and instruct legal proceedings against you.

  • UtdSection101 TheUnitedSection101 (@UtdSection101) reported

    @SuzKola @ManUtdMEN Why the hell should I stream I ain’t a bum like you who can’t simply pay for virgin media lol you get bt on virgin for free but have to pay for sky my only issue is why do that when 3:00 ganes don’t get put on tv. Just don’t make sense. Nobody has time to stream I like quality

  • Gunshow_Joe Gunshow Joe (@Gunshow_Joe) reported

    @virginmedia I do. I have been a VM Broadband customer for many years and I've never encountered anything like this before. It comes to something when Googling the number brings up countless results of people asking whether the number is genuine or a scam, based on their behaviour

  • PhilPhenom Phil (@PhilPhenom) reported

    @virginmedia no virgin network working in KT5 area, no TV or Internet. Is this issue being worked on?

  • plumdog25 Paul Plumbly (@plumdog25) reported

    @virginmedia you guys are seriously embarrassing when it comes to customer service. 5 weeks and counting with no TV service 4 engineers and still not resolved. Absolutely pathetic!

  • MaartenSleeckx Maarten (@MaartenSleeckx) reported

    @virginmedia Yup, just ship the problem away from yourselves and the public eye, also making me email you instead of emailing the customer with no Internet. Shame shame shame. #NotConnected Stay away from Virgin Media.

  • UnwantedLife_Me Unwanted Life (@UnwantedLife_Me) reported

    @virginmedia It's a problem that your other team claims will take to the 17th Jan to fix at the easiest. Why does your company constantly have these issues? Do you need to be granted permission to be a utilities company? What third party complains or government body can I escalate this to?

  • hilly_cfc David hill (@hilly_cfc) reported

    @virginmedia I first raised this issue in April or May last year! I have been promised call backs within 48hrs on at least 4 occasions, but still nothing. I have had no written response or anything.

  • SusanAteh Susan Ateh (@SusanAteh) reported

    @virginmedia Has not worked!!! Wi-Fi not working again. I have a work deadline. Supposedly technician coming today but don’t trust it. Why is management not calling as they said they would??

  • MaartenSleeckx Maarten (@MaartenSleeckx) reported

    @virginmedia I have tried a different device (OP6T and S20+ 5G), both mobile phones with mobile data BECAUSE I HAVE NO WIFI TO USE ON ANY OF MY COMPUTERS DO I. I could hotspot from a phone to my pc, but the connection for that is way too poor. I'm on 4G in Newport. 1/2