Virgin Media outages and service status in Manchester, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 9 outage signals in the last 24 hours around Manchester, including 9 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 28, 4:09 PM GMT+1.
- Internet (47%)
- TV (30%)
- Wi-fi (11%)
- Total Blackout (9%)
- E-mail (2%)
- Phone (1%)
The latest reports from users having issues in Manchester come from postal codes M61 , M15 , M23 , M32 , M20 , M24 , M8 and M9 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 28: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Wilmslow, Stockport, Oldham, Salford, Rochdale, Bury, Sale, Ashton-under-Lyne, Leigh, Altrincham, and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
TV | 2 hours ago |
|
Bolton
|
Internet | 8 hours ago |
|
Manchester
|
Total Blackout | 9 hours ago |
|
Manchester
|
Internet | 10 hours ago |
|
Manchester
|
Internet | 11 hours ago |
|
Wilmslow
|
Internet | 11 hours ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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Scott Moseley (@roslers_vest) reported from Rochdale, England@virginmedia Submitting a complaint will probably result in an apology at best. Given I pay £1k per annum for an unreliable service it’s time to look for an alternative provider who can offer a more satisfactory customer experience
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Ray Morgan. NHS💙🇺🇦 (@Rayzor74) reported from Stockport, EnglandGood start to the day with @virginmedia informing me my monthly bill is increasing by £15/month and I have until the 17th of April to decide on my options. That is £180 annually. Having been firstly a Nynex customer and a Virgin customer since the takeover think it may be time
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia I have phoned you at least 10 times this week. I’ve had a visit from a technician. My Wi-Fi still doesn’t work. I rang up AGAIN in the last half an hour, after waiting for 30 mins to speak to someone, they said they had ‘system issues’ and hung up on me. (1/3)
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Gamepopper (@gamepopper) reported from Salford, England@virginmedia Oh, my bad. Apparently the wiring outside my house has a fault, someone did come last Monday to work on it,and someone was supposed to work on it for Thursday, but it keeps being pushed back (order ref 55230469).
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Laura May (@Laura_May_Ness) reported from Manchester, EnglandHi @virginmedia I have just moved into a new apartment where Wi-Fi is included. I have registered as a resident and I have received a pre-contract email but no account number and I am unable to connect to the Internet. Can you help me set things up?
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Gemma ≅ (@SimpaticoGem) reported from Walkden, EnglandTell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?
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Scott Moseley (@roslers_vest) reported from Rochdale, England@virginmedia network down again in Heywood appalling lack of service yet again
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Nathan Talbot (@nathantalbot) reported from Salford, EnglandIs anyone experiencing a Virgin Media outage in M6 currently? Fibre Broadband is struggling to connect
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johnsonhomes (@johnsonhomes2) reported from Sale, England@virginmedia Her phone like works at the moment because she has power but not in a power cut. This is one of the issues set out in the email which VM requested I send on Wednesday
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Gemma ≅ (@SimpaticoGem) reported from Walkden, EnglandTell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?
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GreenWasBlue (@GreenwasBlue) reported from Bolton, England@virginmedia I've tried the online help to no avail.Just going round in circles. How do I get to book a visit by a human being?? 😡
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Nathan Talbot (@nathantalbot) reported from Urmston, England(Test) Is anyone experiencing a virgin media Internet outage in B9?
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Liz Tuite (@tuite_liz) reported from Atherton, England@virginmedia I looked and that says it’s from the day I registered the total loss of service which was yesterday but really it should be from Friday afternoon when I did the online chat. If I DM you can you check?
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officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England@virginmedia I wascharged for non return of property apparently even when I had made arrangements for collection . Received a cheque but in my maiden name .sent another proof of marriage a covering letter and returned the cheque , this was from August!made complaint still no cheque
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officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England@MartinSLewis I'm not sure if you can help me but here goes , in August I ended my contract with @virginmedia & to cut a long story short they still owe me £87 .+ They sent me a cheque in my maiden name so I returned it with a second copy of my marriage cert same as in 2015 1.
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Simon Manning 🇪🇺 - SiManM20@mstdn.uk (@SiManM20) reported from Manchester, England@virginmedia are you down again in M20? Hub flashing red again.
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Stephen Mackenzie (@StevomacMUFC) reported from Ashton-under-Lyne, England@virginmedia Hi, I’m trying to raise a complaint online but I’m not receiving any acknowledgment. Is there another way I can raise my complaint? Thanks
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia Have you just stopped responding now? Having some system issues?
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Scott Moseley (@roslers_vest) reported from Rochdale, England@virginmedia well the woeful service in Heywood continues after “fixing” the fault this morning which resulted in me being unable to work from home the network has dropped again this evening absolutely shocking service
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England@virginmedia I’ve just connected a new router for faster speeds and it isn’t working. I’ve called up and your customer services person who told me contradictory information, put me on hold and then hung up on me.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bill Y (@BillY18201250) reported@PeteUK7 @virginmedia #Vodafone did this to me with my dad's estate. 2months left on a 24month. Gimme the money and kit back. Then had the cheek to try and upsell the package during the call. I lost it on that one. Think its time #ofcom cracked down on bereavement account closure tactics.
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@virginmedia @PeteUK7 HOW LONG does it take it to update your accounts? Asking on behalf of all auditors, everywhere. Also, template posts like this do not assuage and make you look uncaring to an even wider audience. How HUMANS work :- 1) This sort of post should trigger a HUMAN with AUTHORITY to handle. It's not "a few days", it's a few months. I'm pissed because in my case I'm still dealing with an idiot org (not Virgin) after THREE YEARS. 2) They apologise. In Public, without reservation or excuse. 3) Privately, they apologise and make a concrete gesture. In this perhaps, "let us know if they supported any charity, we'll send you a cheque for £1000 made out to it". Privately because otherwise grandstanding. £1000 because you want to show you're sorry, and that this sort of thing is so rare that you can be generous. £100 just looks a cost of doing incompetent business. CHEQUES : still the only way to send money via a third party where you need the third party to know it got paid. And yes, they still exist. Even if Branson has to get it from his branch in person.
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bryan hawksworth (@HawksworthB) reported@JamieGBarry @virginmedia Becoming common throughout... About a year ago Sky did exactly the same to me, Loyal Gold, Platinum, Diamond (All that S**t) member for over 35yrs.. Price increase from around £100 to £153 in about 3mths.. Plus reduced service.. It's all a load of Bulls**t greed.
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Catherine 🏴🇬🇧 (@katie4249) reported@virginmedia Internet down in PA2 again. Third time in two weeks !
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Richard Davies FRSA (@radavies_art) reportedDear @virginmedia I’ve had no TV signal for almost a month. When I contacted you, I was twice left on hold for over an hour; when I finally spoke to someone, I was assured reception would be restored within 24hrs, that was two weeks ago!
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Simon Whale ™ (@Simon_Whale) reported@QuickRespoxd @virginmedia @virginmedia I got on the phone for a simple upgrade but your appalling 'service' had just inspired me to leave . Waste of space , ruined a once good company
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Rebecca Cook 🇬🇧 (@rjcook15) reported@PeteUK7 @virginmedia I feel your pain - I’m having trouble with @BritishGasHelp who have even sent an apology addressed to my deceased mother and the man I spoke to couldn’t understand why I was so upset and that it had taken me 10 days to ring and try and explain
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Sandra Robinson (@mrsluc) reported@JamieGBarry @virginmedia I may be alone here, but I got a 18 month contract for less than I was paying for previous 18 months. Offer just came up on my phone. Alone again but I have never had an issue wth @virginmedia
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Rick Barrow (@TheGreenBarrow) reported@virginmedia And then I get through for a phone call and then disconnected again. I'm boxing your equipment up and all will be returned even though I'm two months into new contract. Had nothing but trouble with it for this duration
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lifeislife (@nothings1mple) reported@virginmedia @PeteUK7 Very poor service @virginmedia , why is it companies like yours make an already difficult time even worse, shame on you.