Virgin Media

Virgin Media Outage Report in Manchester, England

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The latest reports from users having issues in Manchester come from postal codes M61, M15, M35, M12, M4, M8, M1 and M27.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Manchester, England 01/10/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Rochdale, Stalybridge, Stockport, Altrincham, Wilmslow, Oldham, Littleborough, Salford, Dukinfield, Hyde, Irlam and Sale.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomBolton Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • redjoker1999 Crypto🃏 (@redjoker1999) reported from Urmston, England

    @virginmedia I'm seriously thinking of holding my direct debit up. it MIGHT stand up in court now. time of service, against time of service PROVIDED. I'm paying for a POOR, POOR service.

  • funkytownlondon FunkyTown (@funkytownlondon) reported from Manchester, England

    @corblimey22 @virginmedia @vmbusiness Someone close to me having the same Problem with BT 😐 it’s 2019 ffs

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia 220down 10up on pc but on xb1 it is 270down but the lag is the problem on Xb1 it is all over the place.

  • Tinkerbellkimmy KimSmith⛳🧘‍♀️ (@Tinkerbellkimmy) reported from Risley, England

    @virginmedia Hello virgin can someone look into my contract please getting nowhere speaking directly on the phone communication issues sorry to say My last Bill gone up to 84.25 the Sept its going up to 90.00 something for that im getting broadband up to 200mbps Tv mix & skysport

  • SteveHaylesALAW Steve 🎗🎗 (@SteveHaylesALAW) reported from Walkden, England

    @virginmedia is there any issues in the M28 area. I have no phone or broadband but your app says service status is ok

  • MsLucyOpenshaw M S L U C Y 💟 (@MsLucyOpenshaw) reported from Bolton, England

    It’s a bloody good job I don’t rely on the internet to make a living because the connection with @virginmedia is shocking and I’d be skint. But I am skint from how much we pay for this shit internet.

  • DoNathan1291 Dona Saunders (@DoNathan1291) reported from Cheadle Hulme, England

    @virginmedia Same problems again! Router keeps going off. 3 times in an hour. I am paying for a service that I can't rely on. If you do not send a new router, We are leaving. Contract up or not!

  • Knitswithbeer knitswithbeer🐝 (@Knitswithbeer) reported from Salford, England

    @virginmedia Same issue if I'm home, which I'm not at the moment. Incredibly frustrating that the only place I have pathetic Wi-Fi access is in my own home.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @openreach splines are in 2/3 months I can get @sky @bt @EE @Talktalk then get rid of @virginmedia forever cant wait, but if it is crap after @virginmedia, who cares thet are still shite 🖕🖕🖕

  • davidseale1985 David Seale (@davidseale1985) reported from Manchester, England

    @virginmedia Yeh I got that the WiFi in my home is fine in the sense that there are no black spots. I have extenders and wireless and wired powerpoints so not an issue it’s the actual speeds I’m receiving that’s the issue.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia This is the experience I have had of VM ever since I can remember, but it was either you or 6mbps with phone line, but soon I will have fttp with @SkyUK or some other @EE but deffo not you, never ever again @virginmedia.

  • bluegail1 Gail Price 💯🏆💙⚽️ CHAMPIONS!🐝🦈 (@bluegail1) reported from Salford, England

    @virginmedia that was extremely good service by your customer service team. Thank you very much for all your help. Maybe you could give some advice to @o2

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Loads of times, it is the router, that is the problem not the speed, 220 meg goe's in but it is how it come's out.

  • AdamMoran Adam Moran (@AdamMoran) reported from Salford, England

    @virginmedia Well no, but the front door was opened... ‘now on the day’ team can’t access our account as you have an ‘area 20’ IT issue. You couldn’t make this up. Totally useless. Now on call to a 3rd person in customer relations....

  • BCAREYDOTCOM BRIAN CAREY (@BCAREYDOTCOM) reported from Salford, England

    @virginmedia Thanks for your reply ..this is just going round the houses... bit just where are the monthly bills that I never receive ....

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Lots of times but a long time ago, your support can't fix it all they care about is you are getting a good speed and I am, but obviously it's not good for gaming, the hub 2 was better but you moved on to the hub 3, not good.

  • elle__olivia 𝕰𝖑𝖑𝖊 (@elle__olivia) reported from Manchester, England

    @virginmedia is the broadband down in Manchester (M21 8tj) I haven’t been able to get online since yesterday

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia I have had enough of @virginmedia gaming is a disaster, not every now and then, every night every game always lagging 1 on 1 shootouts forget it, I have been in touch with your support 100s of times, I get sick of answering the same questions, your equipment is garbage, bye.

  • MetzGeorgia Georgiex (@MetzGeorgia) reported from Manchester, England

    @virginmedia Terrible.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Tried everything asked everything, I have had VM for 10 years it's not been brilliant you seem to provide equipment that is not tried and tested, that hub 3 router has to be the worst ever you can't even open all the recomended ports on it, look at the hub 3 forums.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Matty411 Matt Frow (@Matty411) reported

    @virginmedia hi,I hope you can help me. I'm getting error messages on virgin tv go and I was wondering if there issue with it ? It comes up that something is wrong,try again on mobile Internet and wi fi. I've also deleted and re installed it and still the same. Please help me

  • newmondo Michael Newman (@newmondo) reported

    @virginmedia I gave 30 days notice in early October, they were disconnected 2 weeks early, it took 4 days to reinstate, then it was supposed to terminate on 6/11, it did not. I tried again for 3 days to switch off, it was and they have been charged due to not giving 30 days notice...

  • ActualJBP フㄖ卄几 卩丨ᎶᎶ千ㄖ尺ᗪ 🇬🇧 (@ActualJBP) reported

    @virginmedia My Hub3 router is useless, constant drop outs, poor connectivity. Ethernet is fine, just wifi. Have reset, rebooted, everything

  • lewbowman1981 lewis bowman (@lewbowman1981) reported

    @virginmedia my net is messed up slow right now. I'm on the 1gbs volt package and all I am getting is 100mbs, I gave you a ring and now I have to wait 6 days I can't even watch anything on net flix as the hub 4 keeps restarting every 20-25 mins. 6 days for engineer is not right

  • Emma50597877 Emma (@Emma50597877) reported

    @virginmedia Yes there is, but I would think as a new customer we would be informed of this. I have 2 children with no tv and internet for a week I was told. I only received my box today and we can’t even see if it’s set up correctly?!

  • Amyt4696 Amy T (@Amyt4696) reported

    @virginmedia so disappointing, our broadband is up for renewal and you’re charging us a lot more than our current £25 & are unable to come close to matching it, forcing us to either cancel & sign up as a new customer for £25 (absolute madness🥴) or leave for another provider?!

  • keeleybraniff keeley braniff (@keeleybraniff) reported

    @virginmedia I'm absolutely appalled with your customer service over the last 72 hours! I have been a loyal customer for over 16 years and the way I have been treated is disgusting! I shall start looking for a new provider if you don't deal with this problem properly!

  • FitbyNature2 FIT BY NATURE (@FitbyNature2) reported

    @virginmedia your customer service is a disgrace. How can you ignore a customer asking to cancel a new package taken out which has never been connected or worked since 11th Nov whilst in the 14 day cooling off period, hours on phone, reg hang up,numerous complaints made, shocking

  • Emma50597877 Emma (@Emma50597877) reported

    @virginmedia had my box delivered today… can’t connect as no service for a week apparently?! Disgusting service that we wasn’t informed of this situation as a new customer. Please can someone contact me urgently

  • robertwthompson Rob Thompson (@robertwthompson) reported

    @virginmedia not feeling better connected at the moment. I have been on hold for 45 mins. I'm so disappointed with your service and how you treat your current customers.