Virgin Media

Virgin Media Outage Report in Manchester, England

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The latest reports from users having issues in Manchester come from postal codes M61, M24, M15, M4, M20, M32, M1 and M21.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Manchester, England 12/02/2025 10:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Sale, Bolton, Stockport, Oldham, Rochdale, Hyde, Wilmslow, Stalybridge, Cheadle and Middleton.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester E-mail
United KingdomSalford Wi-fi
United KingdomSale Wi-fi
United KingdomManchester Total Blackout
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • MalbiffaSwann Mal Swann (@MalbiffaSwann) reported from Cheadle Hulme, England

    @virginmedia I need some help my wifi needs boosting in the upstairs of the house how can I get a booster from you? I’ve looked on your website and it’s impossible to find how I can get one from you. TBH can’t believe I need one given the cost I pay for your super broadband

  • MalbiffaSwann Mal Swann (@MalbiffaSwann) reported from Cheadle Hulme, England

    @virginmedia Yes it is I regularly check cables and connections but this does not improve the signal in the upstairs of the property at all

  • LiamRLaverick Liam Laverick (@LiamRLaverick) reported from Urmston, England

    @virginmedia literally THE worst internet provider. Nothing but trouble since we switched from Sky. Engineers been out twice and still losing connection constantly. Had to turn off the WIFI to even tweet this 😡

  • Josh_Deegan Josh Deegan 💙 (@Josh_Deegan) reported from Manchester, England

    @virginmedia Guys, this is happening again today and is worse than its ever been. There HAS to be something wrong with either the router or the cable, as I've done everything in my power to fix it. This is making my job impossible to do and I'm suffering with falling behind because of it

  • JoeHolmes1994 Joe (@JoeHolmes1994) reported from Leigh, England

    @virginmedia I need to cancel a engineer appointment for Wednesday. I’ve already been on the phone 40 minutes and I’m not waiting any longer especially after being told ‘we’ll prioritise you’. Please cancel it otherwise it’s a pointless trip for your engineer

  • ThisMorningCall Ben Heyworth 😷 (@ThisMorningCall) reported from Manchester, England

    @virginmedia Well it’s just gone down again!!!! 🤬🤬

  • Bolt100Wands boltonbwfc (@Bolt100Wands) reported from Bolton, England

    Once again @virginmedia tried to ring you but your customer care is shocking. I know of over 100 people plus in the Bolton area with continuing pixelating on ur TV Service which means you cannot watch TV! This needs sorting ASAP! Shocking service and unacceptable with what I pay!

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @virginmedia desperately in need of some help

  • oafc617 OAFCDambuster #MHFA (@oafc617) reported from Oldham, England

    @virginmedia - hi .. your product is struggling to show even 2mbps download in the OL2 area! Is there a problem in this area?

  • Josh_Deegan Josh Deegan (@Josh_Deegan) reported from Manchester, England

    @virginmedia For months and months on end my WiFi has been in and out like the hokey bloody cokey. I've downloaded the signal check app and it tells me signal is great when it's clearly not. Trying my best to work from home but this is causing me unwelcome stress.

  • MrMcSmee Martin McGovern (@MrMcSmee) reported from Manchester, England

    @virginmedia Thank you for pointing out what I already knew about my contract. Do you not have a response in relation to the actual issue?... The shocking service, & the obvious reason why an unhappy customer lacks any real desire to continue being a customer? Irregardless of the increase.

  • wilsonbecks1 Rebecca Wilson 🌈 (@wilsonbecks1) reported from Bolton, England

    I would be grateful if someone from customer services at @virginmedia could contact me regarding the lack of service received since moving over to @virginmedia

  • ThisMorningCall Ben Heyworth 😷 (@ThisMorningCall) reported from Manchester, England

    Bloody WiFi has gone down yet again!!! Sort it out please @virginmedia £60 a month for unreliable services is a joke

  • Josh_Deegan Josh Deegan 💙 (@Josh_Deegan) reported from Manchester, England

    @virginmedia Yep. Checked all that, used the app and it says everything is great. I called the customer service line yesterday and it said it needed to send something down the line but nothing happened.

  • jonnybarnes Jonny Barnes (@jonnybarnes) reported from Whitefield, England

    Poor TV signal with @virginmedia at the moment, at least the internet seems to be okay

  • MrMcSmee Martin McGovern (@MrMcSmee) reported from Manchester, England

    Virgin broadband down yet again! 4 months of the absolute worst service I've ever endured. Yet @virginmedia expect me to continue with them on the day of a massive price increase. I'd phone them, but don't really care for waiting an hour to get through for the 20th time #Yay2021

  • Bolt100Wands boltonbwfc (@Bolt100Wands) reported from Bolton, England

    @virginmedia an absolute disgrace all night the pixelating of every channel on our boxes plus all Bolton the same! Service Status saying nothing wrong! Sort it Virgin! We pay for a service!

  • GeoffJonners Geoff Johnson (@GeoffJonners) reported from Bolton, England

    Any chance you can sort this picture issue out @virginmedia

  • PhilCampbell_ Phil Campbell (@PhilCampbell_) reported from Manchester, England

    Note to everyone....never join @virginmedia on an offer. scamming bastards! 🤬

  • unlovedlongsigh Phil Samphire (@unlovedlongsigh) reported from Manchester, England

    Hi @virginmedia I have just spoken Customer service, very brusque and clipped and use the term “Sir”in a very passive aggressive way. my order upgraded service they was insistent that virgin didn’t it so I had to email her “Order ref: WS7344640 Order date: Wednesday, December 2”

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Stevethefix Steve Black (@Stevethefix) reported

    @virginmedia Absolutely useless! I've tried everything and nothing works! I cannot use the catchup service. What is your number pls?

  • Wezmcn Wes (@Wezmcn) reported

    @virginmedia Yeah and it said no issues.

  • AyresSmith1 Carl Ayres-Smith (@AyresSmith1) reported

    @virginmedia Regarding poor Wi-Fi speeds STILL after having a Wi-Fi pod. Managed to speak to someone the only answer was have another Wi-Fi pod.

  • DeeAyWhy Dan 🤙🏻 (@DeeAyWhy) reported

    @virginmedia Never once had an issue with my old package but since this upgrade its been nothing but hassle. Every giving me different answers. The worst thing is for 2 days I was getting 450-500mbs which was great but now i barely reach 100mbs

  • BiteSizedTechie Terry Wood (@BiteSizedTechie) reported

    @virginmedia have an open complaint for bad services. Not totally without any services and can't get an engineer until Friday this is not good enough. Even the complaint isn't getting anywhere!

  • c_80605 c style (@c_80605) reported

    @virginmedia hi I’m looking to cancel my virgin broadband but can’t get through on the phone please can you advise? Many thanks Craig

  • ThrelfallLynsey Lynsey Threlfall (@ThrelfallLynsey) reported

    @virginmedia Disappointing as my mum was very excited at the thought of getting virgin broadband but has had such a poor customer experience she has been left feeling dejected & disillusioned with the company.

  • NonrevTraveller Timothy Bettney (@NonrevTraveller) reported

    @virginmedia Hi, I am on O2 contract but my speed has never been increased to M500, can you let me know how to go about this?

  • ItsCallumtomz Callum (@ItsCallumtomz) reported

    @virginmedia A fraudulent account set up in my name but I’ve never had VM in my life

  • ThrelfallLynsey Lynsey Threlfall (@ThrelfallLynsey) reported

    @virginmedia Given she spent nearly an hour on the phone today trying to become a customer & was told no-one could be bothered I don’t think she will bother! I am shocked at the ambivalence she received & this conversation also conveys! @richardbranson are you aware of these attitudes?