Virgin Media outages and service status in Manchester, England
No problems detected
If you are having issues, please submit a report below.
- Virgin Media generated 1 outage signal in the last 24 hours around Manchester, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 9, 6:52 PM GMT+1.
- Internet (60%)
- Wi-fi (18%)
- Total Blackout (16%)
- E-mail (3%)
- TV (3%)
The latest reports from users having issues in Manchester come from postal codes M61 , M27 , M15 , M24 , M35 , M8 , M25 and M1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Bolton, Altrincham, Sale, Rochdale, Stalybridge, Wilmslow, Salford, Stockport, Ashton-under-Lyne, and Bury.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 21 hours ago |
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Internet | 1 day ago |
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2 days ago | |
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Wi-fi | 2 days ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
Nearby cities with recent reports
6 recent signals
3 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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Bradley Smith (@OldhamBradd) reported from Oldham, EnglandNot another outage? #virginmediadown #VirginMediaoutage @virginmedia
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SLT4K 👨🏻💻 🇬🇧 (@Slt4K) reported from Urmston, England@virginmedia / Super disappointed after calling to renew my contract and as an existing customer you can’t offer anything half as good as a new customer. Shocking customer retention strategy 🤯
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яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported from Oldham, England@virginmedia No point, there is a problem but it shows there aren't any issues in the area.
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Anthony Taylor (@anttaylor23) reported from Manchester, England@virginmedia The what's app line is fine, your advisers don't seem like they want to keep me as a customer. Well not for a decent price anyway 👀
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia I was also promised a call back from a manager within 24 hours on a phone call on Friday afternoon. I did not receive this phone call. This is absolutely disgusting and I expect something to be done. I rely on your service for my income as I work from home. (2/3)
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Nathan Talbot (@nathantalbot) reported from Salford, EnglandIs anyone experiencing a Virgin Media outage in M6 currently? Fibre Broadband is struggling to connect
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Michael Clark (@michaelclark09) reported from Sale, England@Shredda @virginmedia Oh damn, that's peak. Might just be a coincidence then 🤔
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Scott Moseley (@roslers_vest) reported from Rochdale, England@virginmedia network down again in Heywood appalling lack of service yet again
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Paul Terry (@SurrealPaulT) reported from Manchester, England@virginmedia hi Virgin. We had an outage of broadband and TV services beginning 23rd Sept which lasted for 4 days. At the time we were told we would be compensated for this loss. As it hasn't come off our latest bill, how do we claim?
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Scott Moseley (@roslers_vest) reported from Rochdale, England@virginmedia Submitting a complaint will probably result in an apology at best. Given I pay £1k per annum for an unreliable service it’s time to look for an alternative provider who can offer a more satisfactory customer experience
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Edwin Daniel (@EdwinDa18453545) reported from Stockport, England@virginmedia @richardbranson @VirginMediaCC unethical practice & worst cust serv.after 50 days of total loss of service and no resolution and taking 52 pounds for that period from me now they are denying compensation as well as refund of monies taken.
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яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported from Oldham, EnglandIs the WiFi down for anyone else in the #OL9 area? #Oldham #VirginMedia
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Reece Jordan Doonan, RN (@Lerounxi) reported from Salford, England@virginmedia can you confirm if there’s active engineer trying to rectify the service outage Manchester (M30). Widespread issues reported according to your service outage on website ?
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Simon Manning 🇪🇺 #FBPE (@SiManM20) reported from Manchester, England@virginmedia Will do. That was your cue to step in and offer some ‘customer service’ btw.
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Josh B (@JoshuaBurns) reported from Manchester, England@virginmedia I will. 2nd week in and these kind of issues is worrying considering my partner needs a connection to work from home. How long do I have to switch providers is it 30 days?
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johnsonhomes (@johnsonhomes2) reported from Sale, England@virginmedia Her phone like works at the moment because she has power but not in a power cut. This is one of the issues set out in the email which VM requested I send on Wednesday
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Simon Manning 🇪🇺 - SiManM20@mstdn.uk (@SiManM20) reported from Manchester, England@nrgloz @virginmedia Your paying 75% of what we are for 35% of the d/speed there. Neighbour has just switched to Brsk - it’s full #fttp so 1Gb both up/down rather than the 52Mb UL Virgin offer via DOCSIS. £40pm
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia It works intermittently. When I speak to an advisor they fix the issue at that moment. Then, the next day it’ll cut out again and the process repeats. It was working when the engineer left, but it didn’t last 24 hours. Intermittent isn’t good enough. I rely on you for work.
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Mark Armstrong (@mark001282) reported from Manchester, England@virginmedia Don't give me your copy and pasted waffle. You have done nothing to help. You have been an absolute thorn in my side! "I'm so sorry you feel this way" is such an outdated and terrible response from a marketing point of view btw.
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Hannah Tompkins (@he_tompkins) reported from Manchester, England@virginmedia my broadband was “delivered” today by Yodel but the package is no where to be seen and wasn’t attempted (I’ve been in all day waiting). I can’t get any help from them, please help!! 😭
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Davies (@HelenDavie66542) reported@virginmedia Having problems getting install app to display to change to virgin media 360. Shall I just wait 5 days for it to appear?
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ESK7RADIO (@ESK7RADIO) reported@virginmedia ok it’s been over a week now 2 calls to customer support and I’m still locked out off my account which is stopped me using my app .
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Dgjbear (@Dgjbear1) reported@AsstVirginmedia @princehowl_ This is an automated response. Zoe doesn’t exist. Virgin media is crap.
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Limited (@Itslimiiited) reported@JordanPsych_ @virginmedia im on a constant 30 ping on uk host **** is cooked, maybe they respond
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jose serratos (@zero405) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Ultra_View03 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies @8k_Ultra_View03
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Peter mcclurg (@peter_mcclurg) reported@virginmedia your app says intermittent issues yet your call centre automated response says no issues Utter shambles of a company.
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Simon Gallagher (@SiGallagher) reported@virginmedia What's the issue with the app and website log ins? It's not working, not showing an error message other than "server_error" in the URL, and I see no status update from you?
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NoBotsForSupport (@NoBotForSupport) reported@mumherts @virginmedia Bot support is a very real frustrating issue today. I am a dedicated account to protest the incompetent support system. I hope we get the real human support back where it is needed. #NoBotsForSupport Tag/Mention me for repost.
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Luke Robert Mason (@LukeRobertMason) reported@virginmedia Where do we start? 1) Your 'Contact Us' ChatBot is utterly unusable. It forces you to move to scan a QR code to move to the app - where you continue to have exactly the same conversation with the same bot in the same web-bases system. 2) It is impossible to ask simple questions: Like 'Cancel Extras'. 3) Everything on the website is about upselling a service over providing customers useful information about their currently plan.
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Dgjbear (@Dgjbear1) reported@virginmedia @DeeEmCee28 Direct messaging here doesn’t help. There are automated responses.