Virgin Media Outage Report in Manchester, England

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Stockport, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale, and Salford.

City	Problem Type	Report Time
Manchester	Wi-fi	12 hours ago
Manchester	Wi-fi	23 hours ago
Manchester	Internet	2 days ago
Bolton	Internet	4 days ago
Manchester	Total Blackout	5 days ago
Manchester	Internet	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

• 
  Christine Thompson (@magpiegirl80) reported 2 minutes ago from Bolton, England

  @virginmedia ....before going to lunch. Your system is set to terminate unanswered calls after just over an hour. This is much more enraging than having to wait in a queue. We’re British, it’s what we do. We DO NOT HANG UP on people. It is beyond rude. #rude #virginmediasuck #stillnointernet

• 
  Danny McCann (@DannyMcCann9) reported 5 minutes ago from Bolton, England

  @virginmedia Refund please.... £26.00.... quality is crap...

• 
  J K P (@JiriKPinnock) reported 8 minutes ago from Manchester, England

  @immihepburn @virginmedia I few for you, same happened to me as well. After 40 mins on the phone , charging me £8 to call customer number, their staff put the phone down on me . TERRIBLE SERVICE

• 
  David Bryden (@Daveyb1974) reported 15 minutes ago from Urmston, England

  @virginmedia This is the exact type of poor service I received when I called customer service. The package I am currently on is £89 for a new customer, but £129 for a loyal customer. The response back was “that’s all I can do”. Your response is almost as bad “don’t like it, raise a complaint”

• 
  Christine Thompson (@magpiegirl80) reported 16 minutes ago from Bolton, England

  @virginmedia The hold times aren’t the issue. I’d wait happily if I got an answer at the end. The issue is being hung up on after an hour then having a call answered only to have to listen to dead air for over 30 minutes while whoever is supposed to be helping has forgotten to logout ....1/2

• 
  J K P (@JiriKPinnock) reported 18 minutes ago from Manchester, England

  @virginmedia So me as a customer who don’t know this information, and searches your customer number after you don’t provide your services, been kept 40mins on phone line and then get phone put down from your staff. Brilliant!!!

• 
  Gareth Longley (@garethlongley) reported 25 minutes ago from Salford, England

  @virginmedia what the hell is going on with your internet!? I’ve been holding to get through to your customer service department for almost an hour now (after being cut off twice!). I’m ready to cancel this AWFUL service!

• 
  Sophie Reynolds (@1sophiereynolds) reported 27 minutes ago from Cheadle Hulme, England

  @virginmedia Yes, I checked online and there are outage issues in the area. However I was sent a text saying it had been resolved yesterday, but it is still not working this morning!

• 
  Lee Howarth (@leehow2) reported 28 minutes ago from Urmston, England

  @virginmedia I want my money back this is awful it's unwatchable #JoshuaPulev

• 
  Sarah Cassidy 🐝 (@SarahCassidy) reported 28 minutes ago from Manchester, England

  Anyone else who gave their details to track and trace suddenly being spammed with fake email accounts, and bombarded with phone calls from fake VirginMedia/BT claiming broadband speeds are up and down?

• 
  ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported 30 minutes ago from Bolton, England

  @virginmedia Hi John. Still no resolution I’m afraid. It’s getting closer to next bill date. Which BTW I’ve received two bills for. One at £27.49 and the other £113.00 and a double bill request which is laughable! I still don’t get why the next gen box is influencing my request. Today please

• 
  J K P (@JiriKPinnock) reported 31 minutes ago from Manchester, England

  @virginmedia That’s different scenario on my bill, why I’m charged to call your Customer Service line

• 
  Christine Thompson (@magpiegirl80) reported 38 minutes ago from Bolton, England

  @virginmedia we have been trying to arrange our virgin services to be moved to our new house since 23/11/20. We were supposed to get a call back from one of your guys yesterday to help with a self install - no joy. Since yesterday I’ve spent over 3 hours on hold, been.......1/4

• 
  CoZWeLL (@CoZWeLL) reported 40 minutes ago from Bolton, England

  @virginmedia @SkySportsBoxing chance of sorting the **** picture we’ve paid £26 for out? Cracking and cutting out constantly.

• 
  Joe (@JoeHolmes1994) reported 43 minutes ago from Leigh, England

  @virginmedia are actually have the WORST customer service ever. No wonder they have never won any awards

• 
  gomez (@tgomez7) reported 46 minutes ago from Sale, England

  @virginmedia I have been trying to cancel my account for over a week now. 5 calls made and still nobody has been able to help me. This is an absolute joke!! Please tell me how I can do this in writing?

• 
  Kate McLean (@katiem8y) reported 51 minutes ago from Poynton, England

  @virginmedia how long do we have to do without internet while you upgrade our service!! Have now spent two days tethered to my phone trying to do business calls! It’s NOT acceptable to be doing this in the day! 10.25pm been off since 9.30am! 😡😡

• 
  Sally pickford (@salpea77) reported 56 minutes ago from Stockport, England

  @virginmedia code v210 on the tv how can I get help for this??

• 
  Jamie McDonald (@lambtiger) reported 56 minutes ago from Cheadle Hulme, England

  Truly appalling customer service from @virginmedia. Due an engineer visit today: he’s just rung to say your call centre raised the job incorrectly and he’s not coming as they don’t carry the stock any more. No apology, no lifeline, no empathy. Shocking.

• 
  chris petchelli (@Petchelli) reported 58 minutes ago from Rochdale, England

  @virginmedia what’s going on with the PPV feed. It’s choppy as ****, £25 for this is a joke.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Davies (@tommydavies) reported 5 minutes ago

  @virginmedia I’ve had your WiFi for a week and it was working fine until yesterday. Is there currently a outage in Camden area? My router has been dropping out intermittently all day long. It’s extremely irritating.

• 
  Daniel Morris (@ExasperatedOf) reported 6 minutes ago

  @ljkbennett @virginmedia Three 4G signal from Hendy & Llanedi down for 5wks to 5 March. At least plugging in a Voxi/Vodafone SIM was possible within a few days. 11 months into WFH pandemic friend has just had BT postcode error fixed and gone from 7 to 46Mbps, now like all his neighbours on the estate.

• 
  calypte, msc. (@calypte_sarah) reported 6 minutes ago

  @shanaqui Too many (big) companies suck. I lost my temper at getting 'Mrs' on everything - I never gave a title at all. Virgin Media's response? Oh, I'd have to provide ID, maybe birth certificate, to have it changed. THEY made it up!! It's not my problem!

• 
  Zack Playford (@ZPlayford) reported 7 minutes ago

  @virginmedia Is there some sort of issue with your customer care & sales lines? Tried calling at least 3 different numbers, only for the call to either cut off during the ringtone or cut off during the call. Trying to enquire about some bundle changes.

• 
  LaurenHartley❤️ (@xlaurenhart15x) reported 7 minutes ago

  Had nothing but issues with our @virginmedia TV for over three weeks now! Constantly turning off and not coming back on for sometimes upto an hour. And can’t seem to speak to ANYONE on the phone! Help! @virginmedia #virginmediadown #virginmedia

• 
  *~Donna~* (@wolfwitch80) reported 8 minutes ago

  @AmazonHelp Thank you for responding. I’ll have to try and sort it later when I put the tv on. I suspect the main issue is with @virginmedia though as I’ve been having service issues for the last year!

• 
  Mo Nazam (@monazamguitar) reported 8 minutes ago

  Two weeks of unworkable broadband from .@virginmedia can't download stuff, they appear to be 'throttling' my connection, it slows down, keeps dropping. And I can't contact anyone about it. People - please DO NOT USE them.

• 
  Andrew Spiller🦍 (@AndrewSpiller87) reported 11 minutes ago

  @virginmedia are the worst providers ever. Changing after being with them 5 years. Slowest fiber speed and still pay a fortune and they don’t fix it.

• 
  Laura Morris (@laukin) reported 14 minutes ago

  @virginmedia Hi, no it is still very patchy. It just consistently drops out throughout the day. It can sometimes add up to an hour on my work day when I have to keep resetting the router and it makes absolutely no difference. Called your customer service line twice now and no joy!

• 
  aimeeeee (@avh12) reported 14 minutes ago

  @virginmedia As you can see, I first raised this issue 3 weeks ago... still with no resolution.