Virgin Media Outage Report in Manchester, England

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Stockport, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale, and Salford.

City	Problem Type	Report Time
Manchester	Internet	24 hours ago
Bolton	Internet	3 days ago
Manchester	Total Blackout	3 days ago
Manchester	Internet	4 days ago
Manchester	Internet	4 days ago
Manchester	Internet	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

• 
  Louise Woodman (@louise_woodman) reported 5 minutes ago from Oldham, England

  @virginmedia No, just that it will be on and off until the 30th. I am not asking for ‘fault free’ just some acceptance that we are paying a lot of money for a service we are not getting and paying extra for 3G. The attitude from virgin is it’s ok because you are getting it sometimes!

• 
  lynn sweeney (@SweeneySweeney1) reported 9 minutes ago from Urmston, England

  @virginmedia I have been left with 4 holes in 2 rooms in my house, all made by an incompetent member of your team. I want my complaint resolving asap and compensation for the aesthetic damage to my property, and the time I have wasted trying to get this whole debacle resolved 2/2

• 
  Louise V (@itsonlyme72) reported 12 minutes ago from Salford, England

  @donzy77 @virginmedia You would think as loyal customers we would get better deals. Please let me know if you find a better service elsewhere.

• 
  toewad1 (@toewad1) reported 14 minutes ago from Salford, England

  @virginmedia Will you ever sort your hub 3 from lag, lag, lag, 10 million customers, you prob paid a quid each for this pile of crap hub 3 from China, taking advantage of the sweat shops paying the workers nothing, that is why this router is shite, shite shite!

• 
  lynn sweeney (@SweeneySweeney1) reported 16 minutes ago from Urmston, England

  @virginmedia My complaint regarding the damage to my property following the incorrect installation of cables at my property has not yet been resolved. Apparently, my complaint has been escalated to a manager but I am yet to receive a formal apology or formal acknowledgement 1/2

• 
  Dr Neil Entwistle (@SalfordHydro) reported 17 minutes ago from Salford, England

  @virginmedia Ok great, I hope you do as thus far your customer service phone line hasn’t. The engineer hasn’t. The manager I spoke over the telephone hasn’t so you’re my last hope before I’m forced to shop elsewhere

• 
  Karen Marshall (@marshymoodle) reported 20 minutes ago from Rochdale, England

  Loyalty gets you nowhere these days! Spoke to @virginmedia trying to get my massive bill down get offered £4 a month, thanks 👍 only given them my money for the last 15 years 😡

• 
  Conrad Betton (@ConradBetton) reported 28 minutes ago from Sale, England

  @virginmedia In the last 4 weeks I can’t get any internet if more than a 5m away from hub/extender. Shows and full signal strength. Your technical support team need to send me at least 1 more extender.

• 
  Karen Marshall (@marshymoodle) reported 28 minutes ago from Rochdale, England

  Loyalty gets you nowhere these days! Spoke to #virginmedia trying to get my massive bill down get offered £4 a month, thanks 👍 only given them my money for the last 15 years 😡

• 
  Gail (GiGi) Frampton (@CarlitosGirl) reported 29 minutes ago from Manchester, England

  @virginmedia No not really, I need a call or a name I can email. I just need a resolution, can't spend time telling a long story to people who don't have the authority to look at the account and resolve it. Can you do that or can you pass me to someone who can. Please.

• 
  CLIC SARGENT Charity Golf Day (@CancerGolf) reported 30 minutes ago from Rochdale, England

  Having a right shocking time with @virginmedia customer services. 3 months being overcharged and having to call them on a monthly basis! Still not resolved 🤬 looks like @SkyUK will be getting a new customer.

• 
  Xbox E3 Fans 🎮 (@XboxE3Fans) reported 34 minutes ago from Manchester, England

  @aravelle @virginmedia Yikes, that sucks :( I know they’re doing a lot of new areas in and around Manchester so I do hope they’re in your area ASAP! :(

• 
  toewad1 (@toewad1) reported 37 minutes ago from Salford, England

  @Simatron3000 @virginmedia That looks like a bit of noise, on the line, try your guest network it has worked for my Xbox.

• 
  Louise Woodman (@louise_woodman) reported 38 minutes ago from Oldham, England

  @virginmedia we’ve also got no catch up tv etc.. only live tv. Again since Saturday. Tried rebooting but this doesn’t help. No timescale given on the number you gave me and no texts sent to update.

• 
  toewad1 (@toewad1) reported 41 minutes ago from Salford, England

  @Simatron3000 @virginmedia That looks bad, mine is better than that, but notice no packet loss.

• 
  jo-ann murray (@jjplt) reported 42 minutes ago from Ashton-under-Lyne, England

  @virginmedia 6 installations date , no enigneer turns no phone calls of apology or text make a complaint still waiting for a call back - in the space of 48 hours have just been given 3 new installation dates and no one can explain to me wtf virgin you are a load of 💩

• 
  Louise Woodman (@louise_woodman) reported 46 minutes ago from Oldham, England

  @virginmedia I keep calling and it plays the same message saying you knows there’s a fault and you are trying to fix it. The same message since Saturday morning. It offers texts to update but I’ve had no texts even though I’ve put my number in each time I’ve called.

• 
  Paul Hulse (@paulhulse83) reported 53 minutes ago from Sale, England

  Evening @virginmedia over the past month I have been reporting issues with your service as you will see through tweets! However, today I learn that you’ve issued my bill and also charging me for last month - when it HAS been paid! I have the confirmation of payment with me!

• 
  lynn sweeney (@SweeneySweeney1) reported 53 minutes ago from Manchester, England

  @virginmedia I have a complaint on going for damage to the inside of my property caused by the installation.I have spoken to various people and had managers at my house to look at the installation which was done incorrectly . I am waiting for a call back from a manager still

• 
  adam hankinson (@HankinsonAdam) reported 55 minutes ago from Ashton-under-Lyne, England

  @virginmedia shicking service been put on hold for around 30 mins on a call to discuss my price of my package shocking do u want my business

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gordon Michie (@gordmic) reported 3 minutes ago

  @virginmedia Just a comment! I have made no recent changes to my iPhone or iPad so I suspect it’s a Virgin problem!

• 
  Euan Broderick (@euan_broderick) reported 6 minutes ago

  @virginmedia I haven't, but I know that my area (EH6) has a known vandalism problem and I'm not the only person in the area currently affected so I'm surprised this hasn't been prioritised

• 
  Marie - Moose 🦔 (@Moosey__93) reported 7 minutes ago

  Had enough with @virginmedia now, been with them years and still continuing to have problems. As I've said before, not a clue what I'm paying for. Can't wait to switch providers

• 
  Andy Green (@andygreen) reported 8 minutes ago

  @virginmedia I have just received a call purporting to be virgin broadband tech support from this number 0203 9798303. Is this bona fide or fraudulent?

• 
  Pete Breezy (@PETEBREEZY) reported 9 minutes ago

  @virginmedia once again a failed visit. 2 months without broadband. Call centres cutting my calls off. No one owning the issue or telling me why no one is installing broadband for me. You really need to sort this out. The most disrespectful customer service ever received!

• 
  imtiaz kar (@11ukImtiaz) reported 12 minutes ago

  @virginmedia do you have to give notice of 30 days to cancel your contract

• 
  Gary Hurdman #GTTO 💙 (@GaryHurdman) reported 12 minutes ago

  Hey @virginmedia. I'm having constant problems with my router (it randomly selected a device in the house to block from the internet for a day). Reporting it seems impossible, just go on the merry-go-round on your support site (which is also a bit rubbish).

• 
  Karl Dobson (@SilverKd) reported 14 minutes ago

  @virginmedia I dont want to run tests, im not paid to run tests, give me a job for £20,000 per year or more and i will happily run tests for virgin media, i pay my bill to you every month which means its virgins / your responsability to provide the service!

• 
  Mark linley (@Lordlinley) reported 14 minutes ago

  What a complete load of **** @virginmedia took out 1gig broadband getting a maximum of 400mbps and no one knows why today is day 3 #shitservice #broadband

• 
  Tiffany Brown (@Tiffany47305806) reported 16 minutes ago

  Do you know someone cut off from the digital world? They could receive help from the Good Things Foundation and Virgin Media O2 to receive free data, unlimited minutes and texts. Tell them to visit the Barking Learning Centre or Dagenham Library for more details.