Virgin Media Outage Report in Manchester, England
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The latest reports from users having issues in Manchester come from postal codes M61, M15, M3, M24, M25, M32, M11 and M43.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Oldham, Rochdale, Salford, Stockport, Ashton-under-Lyne, Cheadle, Hyde, Sale, Bury, Stalybridge, Altrincham, Wilmslow and Littleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Bolton |
TV | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
Oh my god @virginmedia you installed our super fast 500mg broadband this week and since then we have had HALF the download we had before. You are impossible to reach by phone. Been on hold for over an hour to be cut off. Today zero internet. Sort it out or we cancel. #hopeless
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Alan_MPS
(@AlanStockton11) reported
from
Salford, England
@virginmedia think you need to understand your customers are your business shocking speaking to your so called customer service team today didn’t care that my service has not worked now for a month, after a so called engineer was in my home for 5 mins saying all working 😢
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
@virginmedia Your ‘efforts at customer service’ don’t appear to be working since I’ve not had a reply to my last tweet or Facebook message. But I am nothing if not persistent so I WILL keep trying until someone at virgin takes responsibility for offering some customer service #virginmedia
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Andy Powell
(@p0welly) reported
from
Oldham, England
@IanSlaterPhoto1 @libertygal72 Nope, the bank issue you a new PIN, it's not the same as knowing what your old PIN was. The issue isn't do much the post, it's storing passwords in plain text which @virginmedia have repeatedly claimed they don't do.
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia Said it would be fixed by 3pm - here we are at half four & still no service.
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Rian Murray
(@rian951) reported
from
Westhoughton, England
@virginmedia Well unless you can help with a booster - customer services wanted £360 for an EE one! Most other providers offer WiFi Calling!
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knowmadiqx2x
(@knowmadiqx2x) reported
from
Manchester, England
@JZief @virginmedia M19 levenshulme down too #virginmediabroadbandblues
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David Davo Gray
(@Davogray) reported
from
Stockport, England
No internet again @virginmedia must be an idiot to pay £51 a month for this crap. Not for much longer.
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Andy Powell
(@p0welly) reported
from
Greenfield, England
For the live of God @virginmedia stop digging and fix your bad practices.
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia Finally got through. Total loss of service - not expected to be fully back on until 29th of August! That’s nearly a week! Your service is appalling and you have the gall to be charging more. We will be looking at changing suppliers immediately.
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia But it keeps happening time after time and it is so difficult to get through to a human being (someone in a call centre in India) & when you do there’s no explanation of why it keeps happening. I run two small businesses and am reliant on a god quality reliable internet service.
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
@virginmedia Yes I don’t think so. You are certainly not marching with us. You haven’t replied to my tweets, answered my phone calls or made any effort at solving our problem. We upgraded to 500mg this week & have nothing but problems. Currently no internet. Thank god for @EE
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
Thanks EE. Do you do home broadband cos @virginmedia are shockingly bad and has the WORST #customerservice I’ve had the misfortune to experience. #jobsworths apparently the machine Einstein “won’t let them” send out an engineer to fix the prob they caused.
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Shaun
(@shaunbentley) reported
from
Salford, England
@virginmedia just spoke to, hands down, the rudest child I’ve ever spoke to. Morgan in the cancellations department. Seriously he was lucky we weren’t face to face. Little brat.
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
@virginmedia And just to be clear. I’m fine with things not working properly. That happens. I’m not fine with a total lack of customer care.
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Sean Doyle
(@SeanDoyle2) reported
from
Manchester, England
@virginmedia your customer service is appalling. You’ll be losing this customer.
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David Davo Gray
(@Davogray) reported
from
Stockport, England
@virginmedia Yes I’ve done all the checks I’m supposed to do and it’s still not working.
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Pamela Carter
(@pcjcarter) reported
from
Manchester, England
@virginmedia better sort their service out before 9pm for the #HandsmaidsTale 🤬🤬
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David Davo Gray
(@Davogray) reported
from
Stockport, England
@virginmedia Thanks. I’m doing online checks at the moment. There are no problems in the area according to your checks. Just seems to happen a lot. It’s very frustrating and trying to speak to someone takes forever.
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
For the second time today @virginmedia we have no #internet. Your super fast broadband is super slow. Your customer service is non existent. We have rang all week. Every day. Have not spoken to a human. We are cancelling your awful service. People #beware of #vigrinmedia.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Lane
(@andrewalane) reported
@virginmedia I have rung, automated messages, then an automated test, that finds a fault, automated message to “turn it off and on again’ and they hang up... they’ve been with virgin since 2006, time to find a provider who cares about older people with issues as you clearly don’t.
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Maz Kull
(@Mazstrict) reported
@virginmedia And therein lies the problem.. we are back to square one. I cannot get to speak to anyone !!!!
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T.Naylor
(@TimNaylor3) reported
@virginmedia Be nice if I could get in touch on 150 but it’s seems to be down
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Ana Hernandez
(@Ban_Ana_Smith) reported
@virginmedia how is it possible that if my contract has ended, but the service is still available? I'm trying to contact on the phone but seems impossible and I need to end this service asap
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Tom
(@SportingGoose) reported
@TheGobFather180 @virginmedia I had this problem but have bought a new router (still use the provided one as a modem) and no problem anymore. Easy solution, although frustrating to have to spend money on it
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia Can I please DM you on this issue?
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Tim Saunders
(@WorldofTim2) reported
@virginmedia I have called multiple times, made 2 complaints and followed all of your instructions and I just get ignored! How hard is it for you to provide the service I pay for or just for a human to call me and resolve my issues!? #moneyfornothing #useless #virginmediadown
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Andycav
(@Andycav5) reported
@virginmedia I already did that. Can't even get a signal in one of the bedrooms
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Emma Baron
(@emmabaroncheese) reported
from
Harrogate, England
@virginmedia broadband down in HG1, how long is it down for?
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia Just spent an hour on the phone to yourselves, not only is the service going to be referred to @Ofcom due to frequent drops in the service + no LL, but you can’t offer me a 12mth contract insisting I have 18mth. Well, I might take up @SkyTV’s offer reluctantly. #Ealing