Virgin Media Outage Report in Manchester, England
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The latest reports from users having issues in Manchester come from postal codes M61, M15, M3, M24, M32, M9, M25 and M43.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Rochdale, Salford, Stockport, Bolton, Oldham, Ashton-under-Lyne, Cheadle, Hyde, Sale, Bury, Stalybridge, Altrincham, Wilmslow and Littleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Rochdale |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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Tracy Dewhurst
(@TracyDewhurst) reported
from
Ashton-under-Lyne, England
@virginmedia Can anyone tell me the best way to get in touch with virgin media to resolve a billing issue. Phoned them on several occasions and still no resolution.
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Joe
(@JoeHolmes1994) reported
from
Bolton, England
@virginmedia are a bag of ******* shite. Mis-sold me broadband and then then told me I was lying ahaha. It’s on recording ***, go **** yourselves you bunch of *********
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Nathan
(@nathangreen101) reported
from
Ashton-under-Lyne, England
Hey @virginmedia why is my WiFi not working?!
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BBird
(@bizzarebird) reported
from
Bolton, England
@virginmedia what's the best way to report a fault without having to go to offshore fault peeps and go through off the turn off switch on again? My WiFi is horrific, and only affects WiFi intermittent service and it disables. Done all the usuals it's knackered WiFi on router.
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Tim Marner™
(@timmarner) reported
from
Bolton, England
@sitcomsoldiers @virginmedia I’m hoping they apologise and give some compensation but not holding my breath mate, what a serious waste of time their customer service is.
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Ric Michael
(@RicMichael) reported
from
Manchester, England
@virginmedia Still awful. No ones got back to me and the wifi is crumbling
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Simon Flanagan
(@Flanagan1Simon) reported
from
Manchester, England
@virginmedia why send texts to customers saying the problem with your broadband is resolved when it obviously isn’t! Left hand, right hand, you know the rest #overpromisemassivelyunderdeliver
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia what a rubbish service they now provide, new Hub 4 supposed to be technically advanced always crashing, hopeless service, do not subscribe join me #leavevirginmedia media
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Nick Poynton
(@reg14reg) reported
from
Bolton, England
Hi at @virginmedia do you have a contact email address for complaints. Your internet service over the past month has been absolutely awful! Pay for 350mb broadband and currently at the moment having it drop maybe 10-15 times a day and lose all connections.
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Tony Jacobs
(@tonyj01) reported
from
Manchester, England
@DawnBly68 @MartinSLewis @virginmedia They make more money with their present commercial stance - loyalty is NOT valued, the new customer is king. So become a new customer.
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia Beyond belief since the link provided doesn’t work. I’m sorry but @virginmedia is a failing company with poor technology. I could never recommend them to anyone, Hub 4 failed again today, so unreliable it’s a joke
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Jimmy McLaughlin
(@longsightjimmy) reported
from
Stockport, England
@virginmedia internet was down in Heaton Norris this morning #SK4 but back again now #FYI
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BBird
(@bizzarebird) reported
from
Bolton, England
@virginmedia No i can't see it, scan says no issues as the issue is only with WiFi. It's down again its insane. Doing full reset to factory setting see if that helps. But no link to report fault on my account
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Alex Fusco
(@MrsFrisk) reported
from
Manchester, England
@virginmedia I've tried the customer service number 15 times this morning and it isn't connecting. The call just ends. I'm also worried you'll say you can't speak to me. I have a letter of authority but I can't be in my friend's house to call you while he's there due to Covid restrictions
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The Real Guy Gardner FBPE
(@guy140771) reported
from
Salford, England
So @virginmedia it’s now 48 hours I’ve been waiting in this queue for a call back. I’d appreciate a response before I cancel my package!
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The Real Guy Gardner FBPE
(@guy140771) reported
from
Salford, England
@harrisonmp They wrote to me about my complaint saying they’d been trying to contact me, they haven’t unless they’re still using the wrong mobile number which I’ve informed them about. We’ll ignore the fact that my landline is with them. I just wish someone @virginmedia would take ownership
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Mike Mee #FBPE
(@Mug_UK) reported
from
Stockport, England
@PThexton @virginmedia They closed down the Stockport branch too. Maybe there's a "why do I have to pay for a phone line" page within their FAQs ...
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Connor Unsworth
(@ConnorJUnsworth) reported
from
Salford, England
@virginmedia finally after 1:10 mins on the phone. We have a possible resolution. Whilst the tech on the line was very apologetic and helpful, the waiting, lack of response and overall service is appalling.
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john slater
(@johnslater613) reported
from
Manchester, England
@virginmedia loosing connection again today the router seems to keep resetting its self have not had constant connection for weeks. You keep saying we need to send signal to router ???
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Paul
(@Paul7Law) reported
from
Manchester, England
YouTube... Why you no work. #virginmedia issues?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Seb Hook
(@Sebbo1298) reported
@virginmedia I tried the number you gave me, when I press the numbers on my phone keypad to select the options, I just get "sorry, didn't catch that". I work as an IT Tech for a remote support MSP, I'm almost 100% sure this issue isn't my end.
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Tony Rawlings
(@Tonyraw26) reported
@virginmedia No know faults. It goes off most evenings about 9 maybe a bit latter sometimes and in the day lots of times we can't use it. At the moment it's OK again. We have dad this issuse for about 8 months with maybe a 2 month working then goes down again.
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Seb Hook
(@Sebbo1298) reported
@virginmedia Managed to get the system to check my status and it told me there are no issues? I'm actually quite insulted because there definitley have been, all morning.
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Hayley Barton
(@HayBarton) reported
@virginmedia Don’t think I’ve ever received such poor service. Giving advise and you don’t even know that services are out of act before signposting customer to these places
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Simon Harvey
(@SHarvey41) reported
@virginmedia @Ofcom why can technical issues not be discussed/resolved in chat or by email for VM? it seems like a deliberate nefarious tactic to put people off complaining by forcing them to be on a call for 3+ hours every time. It's 2021, why can I not get in touch by email?
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Dino
(@Dino_UK) reported
Annoying that despite being customers for over 22 years, my elderley in-laws couldn't get the same deal from @virginmedia that a new customer could get. Looks like I'll be trying to explain how to use Sky to them over the phone as can't visit to help due to Covid @richardbranson
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Paul Cuming
(@PCuming) reported
@virginmedia @Littleliv0069 Your website is down, doesn’t work
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Kristine Braid
(@KristineBraid) reported
@virginmedia broadband down for us since 7am. Called customer support to be told that their internal service is also down so they can't help us. Whaaaat?!
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Kat Jew
(@kat_earp) reported
@virginmedia I have called the number, and my service is currently working so thats not the issue. My point is how you can describe yourself as reliable when you are anything but. Its false advertising.
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Darren Imber
(@Darren89_) reported
@virginmedia my broadband was meant to only be down from 12am-6am but its still not back