Virgin Media Outage Report in Manchester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Manchester come from postal codes M61, M15, M43, M32, M8, M25, M40 and M16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Manchester, Stockport, Oldham, Rochdale, Salford, Ashton-under-Lyne, Cheadle, Hyde, Sale, Bury, Stalybridge and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Internet | |
| Manchester |
TV | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Total Blackout | |
| Manchester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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ROB TOMLIN
(@robtomlin1) reported
from
Sale, England
@virginmedia for the past 18 months I’ve paid £99 a month for the oomph package, just been told it’s going up to £139 a month for same package yet new customers get it for £89 a month! How can you justify this ? Don’t want to leave but no help from customer services
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Simon Nadler
(@simonandrebecca) reported
from
Manchester, England
@virginmedia I’ve tweeted you 3 times now without a response. Hopefully this is 4th time lucky! Please could you assist me with my issue? If you’re not bothered, I’ll take my business elsewhere
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Mal Swann
(@MalbiffaSwann) reported
from
Cheadle Hulme, England
@virginmedia need some help guys got a constant flashing green WiFi light on my hub and I have tried everything to solve it switched off rebooted checked connections everything getting frustrated now. It’s been on for 3 days now
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Clare
(@clareyocs1) reported
from
Salford, England
@AdumF @virginmedia I know Salford had a problem yesterday or day before.
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Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia “Speak to billing team” - but how? Brings me back to my original issue - why can’t we have more help on call centres?
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Simon Nadler
(@simonandrebecca) reported
from
Manchester, England
@virginmedia trying to register an account on Virgin Mobile app so that I can provide a PAC code to you but don’t have an answer to a security question and have never set one up so I’m calling you as requested but all of your call centres are closed? Please help!!!
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Darren Page
(@pagiemcfc) reported
from
Sale, England
@virginmedia Good Afternoon, Can you confirm is there are any issues with Virgin Internet in general or in my area please .... mine has gone off and I’m currently unable to work from home .... it’s been off about an hour now
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Verry Cherry 💋
(@MissVerryCherry) reported
from
Salford, England
@virginmedia I can’t believe how shocking your customer service is ....
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Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia As I mentioned earlier, i tried calling multiple times with wait time between 60-120 mins and got no response back. Tried reaching out on twitter and got no response. The complaint is not resolved from my side at least, not surr of that closed on your end.
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rachael mcnally
(@rachaelmcnally) reported
from
Salford, England
@virginmedia what a rubbish service. Trying to request for package to be moved but can’t speak to a person. Now want to cancel....still can’t speak to anyone 😡 terrible service......answer the phone!!!! Been sat on hold for 3 hours
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Bruce
(@brollybruce) reported
from
Dunham Massey, England
@virginmedia Trying to contact him now - it’s tricky but I’m sure you would want to step in and prioritise an issue which is of your own making and leaves someone for 2 weeks bereft
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Joemoonblue
(@joemoonblue) reported
from
Stockport, England
@virginmedia My router stopped working and no one from Virgin would help I lost my mind and ended up in a mental hospital
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Dan Wright
(@danpwright) reported
from
Manchester, England
Had it with the so called “Superhub” from @virginmedia. Google Nest WiFi ordered. The service is great - the router is terrible.
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Jessica Fairhurst
(@Jessicareynard) reported
from
Atherton, England
@virginmedia been on for over an hour trying to sort an issue for my grandad! Poor service.. please get in touch!
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Aiden Montgomery
(@AidenMontgomery) reported
from
Westhoughton, England
Really fed up with my @virginmedia internet connection. Months of packet loss causing voice calls to be unintelligible. Constantly losing connection. Multiple ‘engineer’ visits and its still terrible. Two days in a row now the hub says No RF Signal. Stay away from it!
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Alex
(@lexy1968) reported
from
Cheadle Hulme, England
@virginmedia Hi. How do I cancel my service please?
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Bruce
(@brollybruce) reported
from
Dunham Massey, England
@virginmedia if your disabled pal has had an installation of yours which has been a disaster from A to Z and he’s having to wait yet another week for an engineer - how do I help him get the priority remedy he needs ? #askingforafriend obviously
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Michael May
(@mason458) reported
from
Middleton, England
@MickFerry @virginmedia Infuriating. We are going through it at the minute. They want £120 of us a month as a valued customer and a NEW customer gets same package £50 less.
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CityWookie
(@CityWookie) reported
from
Urmston, England
Impossible to arrange a house move with @virginmedia ! So far website doesn't work. So they tell you to use the contact us chat, which I've sat on for over 4 hours without a response. I've also tried calling, so far more than 3 hours no response or cut off 😡 #poorservice
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Simon Nadler
(@simonandrebecca) reported
from
Manchester, England
@virginmedia trying to register an account on Virgin Mobile app so that I can provide a PAC code to you but don’t have an answer to a security question and have never set one up so I’m calling you as requested but all of your call centres are closed? 🤯 Not great service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Eb
(@Ebb1) reported
@adelarks @virginmedia Best way to cancel is send a letter to their complaints dept, Sunderland,send it recorded delivery, and then cancel direct debit in 30 days time. You have done your legal duty to cancel. They then have no leg to stand on. Meantime arrange to switch providers. Hope that helps.
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Mark lamar ✋🇵🇸 Former Labour party member.
(@Marklamar20) reported
@0Calamity @virginmedia 2 BT scams today,once I ask them to tell me my first name and account number they hang up.
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Kris McEwan 🏴
(@CactusRedDragon) reported
@virginmedia Your broadband service hasn’t managed to stay up continuously for a full 7 days yet in 2021. Minimum once per week, for anything from 5 mins to 4 hours, there is an outage. Any plans to fix this? It’s just that I’d really like to receive the service I pay for.
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Dee
(@crags_and_maths) reported
@virginmedia Hi internet is off and no engineering appointment in sight to solve it. Bit of a problem if you teach from home, can you help please. Ta.
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Amjid Khan
(@akhan999) reported
@virginmedia what the hell is wrong with virgin media for the last week. Friday night just wanted to relax and watch a movie with family and it’s gone down. I want a refund for all the outages I’ve had genuinely sick of it. GIG1=completely useless
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CreamCrackeredWordsmith
(@UrbanWordsmith) reported
Somebody claiming to be called "Paul", and refusing to give his surname, has literally refused to cancel my @virginmedia contract despite me asking so many times I lost count. 1/
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Saints Mike
(@Saints_Mike7167) reported
@virginmedia why can't I sign into TvGo its telling me I've reach my maximum devices again. I can use 5 devices but I only have 1 device. Making it impossible to sign in with devices I don't have. This is the 7th time this has happened.
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Holly Wilson
(@hollyywils) reported
@virginmedia Been chasing an issue for 4 months now and it's still not been resolved (complaint ref C-29012130210) please can someone get back to us asap?
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Claire Jennings
(@ClaireJen79) reported
@virginmedia The hub 3 us the worst I've ever had! I had no issues till I got this last year now its 💩💩💩
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carlos vicente
(@carlosv91627101) reported
@virginmedia I tried to call the customer service number and can't get through. Can we chat over this platform to discuss options. Can you give me some advice because i was affected with covid and need to change my contract or terminate it. Looking forward to hearing from you