Virgin Media outages and service status in Manchester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Manchester, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 17, 9:25 AM GMT+1.
- Internet (67%)
- Wi-fi (14%)
- Total Blackout (9%)
- E-mail (5%)
- TV (4%)
The latest reports from users having issues in Manchester come from postal codes M61 , M40 , M23 , M3 , M15 , M27 , M30 and M12 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Wilmslow, Oldham, Bolton, Stockport, Hyde, Rochdale, Bury, Altrincham, Salford, Middleton, Sale, Ashton-under-Lyne, Littleborough, and Dukinfield.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Internet | 2 hours ago |
|
Wilmslow
|
Internet | 20 hours ago |
|
Manchester
|
TV | 23 hours ago |
|
Manchester
|
Internet | 1 day ago |
|
Manchester
|
Wi-fi | 2 days ago |
|
Oldham
|
TV | 2 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
-
Mike Chilton (@thechilledpanda) reported from Bramhall, England@virginmedia Unbelievable, you've sent me a dongle to connect a landline too the broadband on the 6th , so the phone line isnt going to work, though not much help on 150 as they abruptly cut you off. Website is also down.
-
🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁) (@JohnnyDude1983) reported from Bury, England@bazza141 @virginhelp @virginmedia Join the club. I spent over 1hr 30 mins trying to get a issue resolved . I kept getting through to their over-seas call centres . It took almost 20 call re-tries to get through to a young lady over in Newcastle 😳😞. It's rediculous that they got call centres in 17 countries.
-
William Connolly (@WCONNOLLY2512) reported from Manchester, England@beverleyturner @virginmedia Virgin Media had gone ****. Poor broadband, crappie TV channels and half don't even work.
-
Simon Manning 🇪🇺 #FBPE (@SiManM20) reported from Manchester, England@virginmedia Will do. That was your cue to step in and offer some ‘customer service’ btw.
-
alex. (@blokealex) reported from Manchester, England@virginmedia Complaint is about billing after cancellation, your staff refusing to process my request to cancel and being told a different thing every time I call back… it’s been awful.
-
Nathan Talbot (@nathantalbot) reported from Salford, EnglandIs anyone experiencing a Virgin Media outage in M6 currently? Fibre Broadband is struggling to connect
-
Gemma ≅ (@SimpaticoGem) reported from Walkden, EnglandTell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?
-
Hannah Tompkins (@he_tompkins) reported from Manchester, England@virginmedia Hi there, I was told I would receive my replacement broadband by today and still no indication of when it’s going to arrive. Any help?
-
Weirdly even older fan (@Karamonkey1) reported from Manchester, England@virginmedia And the sum total of welcome texts I received during my 7 night stay in Jamaica was 189. I never moved from the same hotel. I often got 4-8 texts whilst sat at the same restaurant table or in my room. @virginmedia get your act together
-
Adam🍺 (@MCR_ADM) reported from Stockport, England@virginmedia No they’re helping. But it’s VERYYYY slow. But almost there.
-
Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England@virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi
-
Nathan Talbot (@nathantalbot) reported from Urmston, England(Test) Is anyone experiencing a virgin media Internet outage in M6?
-
SLT4K 👨🏻💻 🇬🇧 (@Slt4K) reported from Urmston, England@virginmedia / Super disappointed after calling to renew my contract and as an existing customer you can’t offer anything half as good as a new customer. Shocking customer retention strategy 🤯
-
Josh B (@JoshuaBurns) reported from Manchester, England@virginmedia on my second week of being a first time customer with you and my connection has been down for nearly 10 hours now. What’s going on?
-
Simon Manning 🇪🇺 - SiManM20@mstdn.uk (@SiManM20) reported from Manchester, England@nrgloz @virginmedia Your paying 75% of what we are for 35% of the d/speed there. Neighbour has just switched to Brsk - it’s full #fttp so 1Gb both up/down rather than the 52Mb UL Virgin offer via DOCSIS. £40pm
-
Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, EnglandWow @virginmedia your services have gone off thu no fault of mine yet I have to wait 6 days for you to fix your faulty equipment!! Cancellation pending due to total lack of customer service! I have been a customer since day one and never have I exp such a lack of cust care
-
Liz Tuite (@tuite_liz) reported from Atherton, England@virginmedia I first informed Virgin Media that my internet was down via online chat on Friday afternoon. Will this have automatically been the time when my loss of service was registered as at the time the advisor said it would be fixed in 24 hours?
-
Kelly Walsh (@Kellywalsh758) reported from Stockport, England@virginmedia Iv asked lots of questions that have gotten me no where. To be hung up on over & over. They gave me a date of 17th December for it to have it installed no reasons as to why nothing explained I just think it’s a joke and the costumer service is dreadful. To have to wait 6 weeks!!
-
Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia It’s everything connected via Wi-Fi. I don’t have the connect app. I check for service status on your website and it usually says there isn’t an issue, but that doesn’t reflect my service.
-
Adam🍺 (@MCR_ADM) reported from Stockport, EnglandBeen on a live chat to Virgin Media since 9:30. WFH joys. Not much work has been done. But got my bill down. #CozzieLivs.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
oldman (@gyoldsingleman) reported@virginmedia How does this help when u want to watch on tv ????
-
Virgin Media News (@VirginMediaNews) reportedM9 CRASH: What we know so far, as several feared dead and four hospitalised, including a child. The incident, involving a car going in the wrong direction, happened at around 3am this morning on the M9 northbound, between Junction 3 (Athy/Moone) and Junction 4 (Castledermot), Co Kildare. More on Virgin Media PLAY #VMNews
-
nicolajane (@NJB2874) reported@kathleenp442 @virginmedia I got this message to pressed dismiss then it loaded up fine. Watched the 3pm games no problem.
-
Sarah Sanders💙 (@SarahSanders58) reported@IainSankey @virginmedia They just offered me savings of over £50 a month without even asking. Still need a landline because mobile reception here is awful. Got Sky Sports, Sky Cinema, HBO, Netflix so all set to not move from the sofa when it actually starts raining.
-
JS (@shezzey) reported@bmstewart2004 The modern equivalent of **** Turpin,I've successfully switched to Virgin Media after 20 yrs with Sky who demonstrated less than zero customer retention acumen F*ck em.
-
Neil Skivington (@glentfc27) reported@virginmedia Any idea when the ongoing issues with the Sky Sports X button are going to be resolved. It's been going on quite a while now.
-
Samantha Asumadu (@SamanthaAsumadu) reportedYou're stronger than me. I got Virgin media down to £18 when I threatened to leave. I took their offer. and now it's gone up to £24 quid 2 years later and no doubt will go up again next year 😞
-
Rapidlygreying (@rapidlygreying) reported@virginmedia @Smallworth_xx This came up last weekend... how hasnt it been sorted in time between? How wasnt it sorted during the summer if its an issue? Why do we pay so much money for terrible service
-
John Moore (@JohnMoo99882213) reported@bmstewart2004 This is exactly why I cancelled my Virgin Media subscription and moved to BT over 5 years ago. My bill went down from over £100 a month to £42 a month. When my contract is up for renewal I make contact and negotiate a deal. I am now paying £39 a month for broadband & TV package.
-
David Bartholo (@DavidBa97629651) reported@virginmedia There’s no point in me DM because you won’t change it just for me however I hope you take notice of the number of customers raising this as an issue, I would ask you to consider elderly folks like myself with joint and mobility issues who don’t wish to keep pressing the remote