Virgin Media Outage Report in Manchester, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Manchester come from postal codes M61 , M32 , M40 , M23 , M15 , M29 , M43 and M8 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Stockport, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale, and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Internet | 18 hours ago |
|
Bolton
|
Internet | 3 days ago |
|
Manchester
|
Total Blackout | 3 days ago |
|
Manchester
|
Internet | 3 days ago |
|
Manchester
|
Internet | 4 days ago |
|
Manchester
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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David (@DavidWildJnr) reported from Milnrow, England@virginmedia This is not a fix, this is the ‘fob off’ you have been giving customers for the last 48 hours. This is an a forum and not visible immediately. DO BETTER.
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Danielle (@missdepotts) reported from Ashton-under-Lyne, EnglandAnd even better - my ping is higher than mount Everest & and the lag is throwing me back to 2008! But apparently there’s nothing wrong… well why would i waste my time ringing if there isnt a problem? @virginmedia
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DJ Nerja (@CurryInTurry) reported from Ashton-under-Lyne, England@virginmedia This will be the case. Please can you confirm this is the true reason as I need in writing so I can put a complaint in? Regards
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Andy Thompson (@AndyT___) reported from Stockport, England@virginmedia Your extremely bad service. Who can I speak to please? I was on to your customer service team fro 2 hours yesterday and no one seems to know what they’re doing. Someone was supposed to call me back at 10am this morning but that’s not happened either. Whole thing is a car crash.
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Danielle (@missdepotts) reported from Ashton-under-Lyne, England@virginmedia Believe me - we’ve spent £30 ethernet cables and it didnt work. We have a engineer coming out on monday so been told to mention it the mess thats been made on the wall. Could it be a problem with the new locator?
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Phil Donoghue (@Phil_Donoghue1) reported from Leigh, England@virginmedia Shameful… latest update, we hope to resolve the issue by 4pm tomorrow! That’ll be over 24 hours down and you’ll still expect your money! Awesome service 👏🏻👏🏻👏🏻
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#GlazersOut (@19865b) reported from Manchester, England@zeeshanqamar262 @virginmedia ******* **** them.. leave them lol, did nothing for me until I handed my notice
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Sally Shaw 🐝🐝 (@sallyshaw5) reported from Stockport, EnglandHey @virginmedia got a problem! My @virginmedia.com email address won’t work & I can’t get into my mobile account because you’ve sent an email to, yes, the non functioning account! Help please!
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Neil Brownhill (@brownhill76) reported from Sale, England@AsSowter @virginmedia I said that to them , I want rebate for days without but falls on deaf ears , just gonna cancel with these as they still haven’t replied to me. @virginmedia
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Neil Brownhill (@brownhill76) reported from Sale, EnglandAnyone else having issues with @virginmedia ? Last night and this morning still not working
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Danielle (@missdepotts) reported from Ashton-under-Lyne, England@virginmedia Nope - I’ve reset, moved the modem, moved the consoles, rang your customer service team - who quite frankly, didnt want to know and advised we bought a booster, for the router thats in the SAME ROOM AS OUR CONSOLES. Furious.
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Nick (@iamnickjh) reported from Manchester, England@virginmedia Your complaints department are incredibly unhelpful and just send auto responses. It's impossible to speak to a manager and your staff are obstructive and rude
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Neil Brownhill (@brownhill76) reported from Sale, England@virginmedia I have tv service fault C133. Done your online check it says call you. I call you, automated tells me an texts me link to do online check which tells me to call you.. repeat.. in a loop an now been sat on phone waiting 38mins for someone to answe
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Phil Donoghue (@Phil_Donoghue1) reported from Leigh, England@virginmedia you literally must be THE most unreliable failing ISP in all the land… Yet another outage which you laughably call “improving our network” and you’ve never provided even half the speed we pay for. About time OFCOM held this company to book!
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Euan Henderson (@euanah) reported from Sale, England@virginmedia no rf signal in my hub 4 all of a sudden last night and no engineer until Tuesday ! Not great and massively inconvenient working from home on Monday with no WiFi
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Neil Brownhill (@brownhill76) reported from Sale, England@virginmedia Hi @virginmedia can you get someone to contact me as your customer service phone line has now hung up on me after over an hour because they couldn’t be bothered to help or fix my issue #virginmedia #customerexperience
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Nick (@iamnickjh) reported from Manchester, England@virginmedia hi I never officially confirmed that I wanted my account closing but you're contacting me to collect my router. Please advise.
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Neil Brownhill (@brownhill76) reported from Sale, England@virginmedia officially the WORST service and your customer service is horrendous!! Best alternative tv/broadband services??
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David (@DavidWildJnr) reported from Milnrow, England@virginmedia Why does you web page report ‘No Known Issues’ ? when obviously you have a massive issue with your email servers.
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Gem (@eccygem) reported from Bury, England@virginmedia is there an issue in Radcliffe??? WiFi is down and it keeps saying incorrect password 😩
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TLBoy (@JustinPierpoint) reported@Thecarmagdriver @virginmedia Sorry, last tweet on this. Sounds like a Radio Times ad but other mesh network products are available. I picked the Google one because the management app had good reviews & I've found it to be great. Install was also very easy.
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Neil Turner (@tickles_t) reported@virginmedia It just drops out all the time. Using your online checker it says that there is a network issue coming into the home. Told me to check the connections / reboot rooter etc (which I've done several times) and nothin has improved.
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Carla Gair (@carlasbnb) reported@virginmedia I need someone in customer services to talk to me directly please.
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G Kalsi (@GKalsi2) reported@virginmedia Is there update on the cabinet being secured ? We are now having network issues possibly due to the cabinet being on the floor and water (rain) getting into it .
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Alex 🏳️🌈✊🏿🤘 Blunt (@AWildAudioNerd) reported@virginmedia I also have terrible phone signal here. My third attempt went through and I've got a bot talking to me.
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Narendra Tailor (@NarryT2016) reported@virginmedia That is what I have done. Your colleague, Chris, tried to bribe me to drop this case. Does that look right to you? Please check the tapes which you have. I just don't understand why you think your customers are stupid. I have also just sent a second email to Lutz Schueler.
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Kate Pindar (@katedavies121) reportedJoke trying to get a hold of @virginmedia been on hold now for 55 minutes trying to change my package before they shockling try and charge me £135 a month. No help online either as that service is currently unavailable #poorservice
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Kevin McGuire (@KMcGuire93) reported@virginmedia Having issues with my tivo box. The picture is obscured by pixelated bars every few seconds. I have already tried rebooting the box and no joy. What are the next steps from here. Thanks
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Matthew Carter (@matthewcarter7) reported from London, England@Thecarmagdriver @virginmedia 1) ISP hardware is total shite (Virgin in Particular) don’t use it. It is worth what you paid for it £0. 2) Draytek router and Ruckus wifi (connected via Cat6) is what you need to distribute throughout house (a single WiFi point is never going to work)! 3) it will cost money!
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G Kalsi (@GKalsi2) reported@virginmedia I’m sorry but this is the same response I have been getting from the call centre when I’ve called and logged this and on Twitter . Like a lot off people I’m working from home and can not afford wifi to go down . Virgin media has not in the last month come out and resolved this