Virgin Media

Virgin Media Outage Report in Manchester, England

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The latest reports from users having issues in Manchester come from postal codes M61, M24, M15, M4, M32, M34, M21 and M1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Manchester, England 12/05/2025 17:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Altrincham, Manchester, Wilmslow, Salford, Sale, Bolton, Stockport, Oldham, Rochdale, Hyde, Stalybridge, Cheadle and Middleton.

Loading map, please wait...
City Problem Type Report Time
United KingdomAltrincham Wi-fi
United KingdomManchester TV
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomWilmslow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • theworth The Worth ♿🤯 👍❤ (@theworth) reported from Bolton, England

    1 week ago today, I signed up to @virginmedia as a new customer for the next 3 years. I purchased the iPhone 11 pro max. Was told it would be here Thursday. Ok, not the 24 hours I thought but could live with that. Thursday returned to sender. Online help was a waste of space

  • maggsheap Maggie Heap (@maggsheap) reported from Bury, England

    @virginmedia DO NOT listen to their customers. Six times I have asked them to contact me after 6.00 pm only for their staff to ring me while I am in work and are really rude when I say its not convenient to talk. @virginmedia do one and stop harrassing me

  • RedDevil1952 David Wright (@RedDevil1952) reported from Oldham, England

    @virginmedia every night midnight to 00.15 we lose signal. You are a joke costing my home business our livelihood especially in these difficult times. Looking for new supplier though been with you 12 years. You should be ashamed.

  • DuncanBamford duncan bamford (@DuncanBamford) reported from Rochdale, England

    @markcharnock @virginmedia They are an absolute joke , been a loyal customer for 25 years , back when it was nynex and cable and wireless , you get nothing for loyalty, **** Turpin got done for less , beardy Branson has got a lot to answer for.

  • marshymoodle Karen Marshall (@marshymoodle) reported from Rochdale, England

    Anyone been having more issues with @virginmedia WiFi since lockdown? Intermittently our phones don’t connect, xboxes lose connection, or if the Xbox is on laptop won’t work! Got 1 PlayStation that is always ok, strange! Not good enough when you pay £138 per month 😡

  • Nw38Wilson nick Wilson (@Nw38Wilson) reported from Rochdale, England

    @virginmedia hi i am a support worker for a customer of yours his broadband hub is very unreliable they have checked it few times but still working fully please can you send replacement hub out please?

  • AjBsuperstarR Ant (@AjBsuperstarR) reported from Manchester, England

    . @virginmedia when will the WiFi outage in M23, Manchester be rectified? #500mbs ?

  • IrafanO IrafanO (@IrafanO) reported from Bolton, England

    @virginmedia is there a way to actually report problems? Our area is down yet you say no known issurs. Ridiculous

  • SeeingSpots_ Steph (@SeeingSpots_) reported from Oldham, England

    @virginmedia Service is fine. Well as fine as it gets. I'm trying to find out about a planned outage but I can't see anywhere on the website where this info is. I work from home so need to tell work about it.

  • champerslass champerslass (@champerslass) reported from Bolton, England

    @virginmedia absolutely ridiculous service from VirginMedia. Everyday we have lost connection over the past month!!!! We will be moving once our contract is up!!!!!!! #angry #disappointed

  • RockPrincess26 Chelle Walmsley (@RockPrincess26) reported from Oldham, England

    @virginmedia my Internet has been down most of the day and I have rebooted and everything. Is there any problems in the OL area??

  • SeeingSpots_ Steph (@SeeingSpots_) reported from Oldham, England

    I saw something about @virginmedia doing work in our area and we'll have no service but I can't find what dates/times. I'm working from home so have to show something to work to prove I'll have no internet/ make a plan to still work.

  • theworth The Worth ♿🤯 👍❤ (@theworth) reported from Bolton, England

    @virginmedia Have messed up my order. As a NEW CUSTOMER the service has been terrible. Now told the ******* the hone “cancel it” she says she can’t untill next Friday. I said “dont be ridiculous! I’m not waiting a week for a new order to be put in” canceling with the bank now!

  • abzster Abbey (@abzster) reported from Manchester, England

    @virginmedia hi, I want to change my package but I can’t seem to log in, it says my username isn’t correct and then sends me to a broken page? Can you help?

  • RedDevil1952 David Wright (@RedDevil1952) reported from Oldham, England

    @virginmedia have you thought about letting people know beforehand that broadband will be down for 7 hours when some of us do our sales online at this time but are unable to do so!!!! Why do we have to ring you first??? Been with you 12 years but seriously thinking about moving.

  • jy_6yates Jamie Yates (@jy_6yates) reported from Stockport, England

    @virginmedia your WiFi is a disgrace and doesn’t work in any room minus the room the actual router is in, disgraceful signal strength

  • Urmstonblue Nurfherder (@Urmstonblue) reported from Urmston, England

    @virginmedia What’s going on with your broadband. 4 days of intermittent broadband. Same message each day. Shockingly poor quality service.

  • blackmilkcereal BLACK MILK (@blackmilkcereal) reported from Manchester, England

    @vmbusiness can you answer your customer support phones please. Our phone line is down 📞

  • Rhi_Marsh_213 Rhiannon Marsh (@Rhi_Marsh_213) reported from Bolton, England

    @virginmedia I have had no WiFi for 2 days. I received a card asking me to ring and quote RPBLOCK but I can’t get through on your phone lines. We can’t sign in online because the original email address used is no longer in use. How can I get this resolved? 🙄

  • IrafanO IrafanO (@IrafanO) reported from Bolton, England

    @virginmedia @PlayAvengers Shame don’t have broadband that doesn’t go down once or twice a week

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • StantonWarriors Stanton Warriors (@StantonWarriors) reported from Brentford, England

    .@virginmedia sucks!

  • granitetsc Tim Clark (@granitetsc) reported

    @virginmedia hi is there a WiFi problem in KT20 area please - having real problems working from home today ? seems to be unavailable - thanks Tim

  • Maria_Wilder Miss Wilder (@Maria_Wilder) reported from Kingston upon Thames, England

    Hi @virginmedia. I've just spent 1.5 hours/3 calls on the phone with you to cancel my contract due to moving flats. Each time the line went mute after a long wait and eventually disconnected. Please fix your service! Thanks.

  • ianinsurbiton IAN IN SURBITON (Leslie Ian Jones*Surbiton KIRG*) (@ianinsurbiton) reported

    @virginmedia Is VM planning to have broadband backed up by mobile network like BT have with EE sometime soon?

  • RealistJon 2TIMES (@RealistJon) reported

    **** Virgin Media I can’t put into words how crap they are you lot are actually pathetic

  • chloelizbailey chloe bailey (@chloelizbailey) reported

    @virginmedia That said there was no issues but agreed I had no internet…. Not that helpful. Can someone look into this please as I pay for a high speed wired internet connection which right now I am not getting

  • TomsTeamTalk Tom (@TomsTeamTalk) reported

    @virginmedia We've had a technician out that identified an issue since installation yet seemingly hasn't resolved it. When being sold WiFi, it's expected that we are able to use it with success. Your team highlighting an obscure t&c that advises you offer no WiFi promises is disgusting.

  • yurmoth Mum (@yurmoth) reported

    @virginmedia Just as bad

  • kaffachino kat (@kaffachino) reported

    @virginmedia trying to cancel but having no joy? cant ring on virgin line because phone line isn’t clear. can’t ring on mobile cos I’m not paying to cancel. please cancel my contract now

  • laverpau Paul Laver (@laverpau) reported

    @virginmedia total outage in AL5, was this planned, nice of you to let us know?