Virgin Media Outage Report in Manchester, England
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The latest reports from users having issues in Manchester come from postal codes M61, M15, M4, M12, M34, M40, M3 and M30.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Stockport, Manchester, Salford, Bolton, Dukinfield, Hyde, Irlam, Wilmslow, Oldham, Altrincham, Sale, Rochdale, Stalybridge, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Stockport |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Stockport |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia 2/2 who can I speak to as it was working fine on Friday until the issues that were nothing to do with me happened, so don’t see why I should now pay for a technician
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Ducky 🇺🇦 🎃 👻
(@duckyblog) reported
from
Tyldesley, England
@virginmedia Issues with all VM services in my area says expected fix by 4:40pm today.
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Gamepopper
(@gamepopper) reported
from
Salford, England
@virginmedia Oh, my bad. Apparently the wiring outside my house has a fault, someone did come last Monday to work on it,and someone was supposed to work on it for Thursday, but it keeps being pushed back (order ref 55230469).
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia I first informed Virgin Media that my internet was down via online chat on Friday afternoon. Will this have automatically been the time when my loss of service was registered as at the time the advisor said it would be fixed in 24 hours?
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Paul Terry
(@SurrealPaulT) reported
from
Manchester, England
@virginmedia hi Virgin. We had an outage of broadband and TV services beginning 23rd Sept which lasted for 4 days. At the time we were told we would be compensated for this loss. As it hasn't come off our latest bill, how do we claim?
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🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁)
(@JohnnyDude1983) reported
from
Bury, England
@bazza141 @virginhelp @virginmedia Join the club. I spent over 1hr 30 mins trying to get a issue resolved . I kept getting through to their over-seas call centres . It took almost 20 call re-tries to get through to a young lady over in Newcastle 😳😞. It's rediculous that they got call centres in 17 countries.
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Dave Garside🇺🇦🇬🇧❤️
(@DaveGarside) reported
from
Manchester, England
@virginmedia No. Tv is fine. I can access VOD such as Amazon Prime & Youtube no problem
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Reece Jordan Doonan, RN
(@Lerounxi) reported
from
Salford, England
@virginmedia can you confirm if there’s active engineer trying to rectify the service outage Manchester (M30). Widespread issues reported according to your service outage on website ?
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Josh B
(@JoshuaBurns) reported
from
Manchester, England
@virginmedia on my second week of being a first time customer with you and my connection has been down for nearly 10 hours now. What’s going on?
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia Can you check that I will be receiving a credit on my next bill as it has been down since Friday afternoon and I don’t think it will be fixed by 12pm today, I think that time will get changed again.
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia my internet has been down since Friday afternoon. I was told it would be fixed in 24 hours, the time has since changed and is currently at 8pm this evening. I work from home so need my internet back up and running before Monday morning. This is disgraceful
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Nadeem
(@nadeem030986) reported
from
Rochdale, England
@virginmedia we having issues with our phone line at home called @virginmedia to book an engineer for a home visit after 1hr 20min @virginmedia put the phone down thank you 🤬😡😡😡
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia Could the problems in the area have caused damage to the equipment? As it was working fine before. Do I get compensation for all this time as the earliest appointment is Friday 14th?
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Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@virginmedia Submitting a complaint will probably result in an apology at best. Given I pay £1k per annum for an unreliable service it’s time to look for an alternative provider who can offer a more satisfactory customer experience
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Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@virginmedia network down again in Heywood appalling lack of service yet again
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Rach (legacy fan)
(@Miniboom2) reported
from
Salford, England
Ah @virginmedia with this up and down service today you are really spoiling us!
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Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@virginmedia well the woeful service in Heywood continues after “fixing” the fault this morning which resulted in me being unable to work from home the network has dropped again this evening absolutely shocking service
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Hazbullins
(@Hasbullins) reported
from
Salford, England
@virginmedia New call of duty released today and your Internet service is down. Are you taking the full piss out of me here? Wankers
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia I looked and that says it’s from the day I registered the total loss of service which was yesterday but really it should be from Friday afternoon when I did the online chat. If I DM you can you check?
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia See thread above, nothing changes except the time of the estimated fix. It must be very localised as not everyone in my area is affected. So if it is damaged cables, I haven’t seen anyone out repairing them over the weekend, it’s a joke
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Guy Lockwood
(@DGuyLockwood) reported
@virginmedia They spoke last Saturday, promising to get back in 48hrs. As per usual with virgin, speaking from experience as I used to be a customer, no reply. The money is pending to come out on Monday, yet the schedule is for the 28th. And this is an increased payment, not the contacted amt
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Ewan Smith
(@EwanAeroSmith) reported
@virginmedia Unfortunately we can’t use the phone help as we don’t have a Virgin home phone number or account number
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schoolbouyD
(@SchoolbouyD) reported
@Lo_1212 @virginmedia I also encountered similar issues support service were just useles @18_xxxxxyyyyy helped
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Karen Wallace
(@KarenWa20419196) reported
@virginmedia I don't know. There was a mention of compensation but we haven't received anything definite. I just don't understand why we can't get any help
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Alix Shepherd
(@Lo_1212) reported
@virginmedia Yes and I got both of them correct. I logged onto my account and was looking at the final bill but he said it wasn’t right and so couldn’t help me. No one can help me he said without that being correct. I read my last seven bills and payment dates… I have no other information.
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lewis
(@lewis85924042) reported
@virginmedia disgusting how the service retention team take days to answer and the sales team answer straight away. Makes me just want to leave because of that one reason
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chiari fighter
(@carbon_robert) reported
@virginmedia Can you help..my dad is on hold. It's been an hour
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One2one
(@b_tabie) reported
@virginmedia disappointing service. I have been with you and had given notice for the full 30 days in April, but as things have changed I decided to return and was told they can only do a rejoin service for £89 for a service that is being offered to new customers for £49.
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Keen Hacksaw
(@keenhacksaw) reported
@virginmedia I have had no services tv or broadband for 48hrs and just been told I won’t have any until May 18th. No explanation, no reaching out to the customers to inform them of a problem. Shocking service.
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chiari fighter
(@carbon_robert) reported
@virginmedia It's not getting though that's the issue. It's they keep putting us on hold to sort something out