Virgin Media Outage Report in Manchester, England
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The latest reports from users having issues in Manchester come from postal codes M61, M1, M15, M4, M2, M3, M32 and M14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (13%)
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TV (6%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Bolton, Oldham, Salford, Baguley, Bury, Sale, Rochdale, Altrincham and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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kevin.james
(@pillbo01) reported
from
Bolton, England
I have virgin media but they don’t have a Customer service that you can speak to. Or email I’ve had a problem for over a month since an engineer messed about in the box in the street. Picture on tv keeps pixilated.
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Adam Gardiner 💙
(@_AdamGardiner) reported
from
Sale, England
@virginmedia I was also promised a call back from a manager within 24 hours on a phone call on Friday afternoon. I did not receive this phone call. This is absolutely disgusting and I expect something to be done. I rely on your service for my income as I work from home. (2/3)
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🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁)
(@JohnnyDude1983) reported
from
Bury, England
@bazza141 @virginhelp @virginmedia Join the club. I spent over 1hr 30 mins trying to get a issue resolved . I kept getting through to their over-seas call centres . It took almost 20 call re-tries to get through to a young lady over in Newcastle 😳😞. It's rediculous that they got call centres in 17 countries.
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Martin Moscrop 🎺
(@martinmoscrop) reported
from
Salford, England
@LennieThevan @virginmedia That sounds terrible Lennie. If you want to change a plan and save money they go out of their way to be unhelpful. However, if you want to spend more their customers service Is better.
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Christopher Fox
(@ChrisFoxRacing) reported
from
Bolton, England
@virginmedia Already reported the broadband issues, and it's an issue where estimated fix times keep getting pushed back. With regards to mobile issues, this has been around the same length of time. The only way I've been able to get any connection at all is by switching to 3G
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Adam Gardiner 💙
(@_AdamGardiner) reported
from
Sale, England
@virginmedia I have phoned you at least 10 times this week. I’ve had a visit from a technician. My Wi-Fi still doesn’t work. I rang up AGAIN in the last half an hour, after waiting for 30 mins to speak to someone, they said they had ‘system issues’ and hung up on me. (1/3)
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kevin.james
(@pillbo01) reported
from
Bolton, England
@virginmedia That number is a automated response not a customer service agent and an utter waste of time
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Adam Gardiner 💙
(@_AdamGardiner) reported
from
Sale, England
@virginmedia Have you just stopped responding now? Having some system issues?
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Ducky 🇺🇦 🎃 👻
(@duckyblog) reported
from
Tyldesley, England
@virginmedia Issues with all VM services in my area says expected fix by 4:40pm today.
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Gemma ≅
(@SimpaticoGem) reported
from
Walkden, England
Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?
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Adam Gardiner 💙
(@_AdamGardiner) reported
from
Sale, England
@virginmedia It works intermittently. When I speak to an advisor they fix the issue at that moment. Then, the next day it’ll cut out again and the process repeats. It was working when the engineer left, but it didn’t last 24 hours. Intermittent isn’t good enough. I rely on you for work.
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Gemma ≅
(@SimpaticoGem) reported
from
Walkden, England
Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?
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👽
(@bludav_andrew) reported
from
Manchester, England
@virginmedia Hi, for the 2nd time it appears you’re trying to charge me for a call out when I wasn’t supposed to be charged, I’ve already called once about this and was told it was corrected but it’s happened again? I’ve had to cancel my DD until sorted as due to come out 2morrow
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Adam Gardiner 💙
(@_AdamGardiner) reported
from
Sale, England
@virginmedia I also don’t need to monitor the quality of my broadband, I already know it’s awful. I don’t understand how that would help.
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Adam Gardiner 💙
(@_AdamGardiner) reported
from
Sale, England
@virginmedia You’re not understanding. I do contact when the issue is happening, your advisor then fixes it, but it then happens again within 24 hours. I need a ‘once and for all’ fix. Not this whack a mole approach you’ve had so far.
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Nick Lowden
(@nick_lowden) reported
from
Manchester, England
@virginmedia can’t get on service checker as app says it is out of service. Internet has gone down in M20 ?? When should it be fixed?
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Adam Gardiner 💙
(@_AdamGardiner) reported
from
Sale, England
@virginmedia Will they help if the Wi-Fi is working at the time I call? Because my issue is that when it is working, your advisors consider their work done despite telling them that it usually doesn’t last. And invariable, it doesn’t.
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Sandy Lindsay MBE 🐝
(@SandyLindsay) reported
from
Sale, England
Have @virginmedia gone down in South Manchester??? Been kicked off the wifi!
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Adam Gardiner 💙
(@_AdamGardiner) reported
from
Sale, England
@virginmedia It’s everything connected via Wi-Fi. I don’t have the connect app. I check for service status on your website and it usually says there isn’t an issue, but that doesn’t reflect my service.
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kevin.james
(@pillbo01) reported
from
Bolton, England
@virginmedia No as you person on 150 said you do not have a customer service that I could talk too. Your engineer said it was a fault at the box in street so I don’t know when it is fixed. But it’s not improve in the last month
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nick
(@nickgusset) reported
@timeforgin7 @virginmedia Had issues on and off for days in BR7. I turned it off and unplugged for ten mins. Seems to have done the trick, but took 20 mins to get going again
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Kimmy T
(@Kizzwick18T) reported
@virginmedia Wish I never change to virgin media its off more times than its on
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Dan Ward
(@kilbytown8) reported
@virginmedia ok this is getting beyond a joke now. My Internet went down 21st March till 25th. Told me it was my end the problem. Engineer booked, you cancelled, then 2 days after 2 fix. Where is compensation. Still having problems. Checking what sky are offering. Please help.
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Darren Hughes
(@scoobyfizz) reported
@virginmedia This was reported at around 2.30am and surely would be classed as a p1 outage. I am surprised it has taken hounding by the press and public for you to then only just announce you have a problem???
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Joseph Walklate
(@DarkRevival) reported
@virginmedia mines just come back up after factory reset (dont think that actually helped i just did it cause i thought it was my problem). Im in the Birmingham area
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🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁)
(@JohnnyDude1983) reported
@virginmedia Hi. I understand faults can't be avoided . As it's technology . It unfortunately fails on occasions 😕. But please speak to broadcasters to get issues with multiple and ghost recordings stopped. Multiple copies same film sky cinema prem 401 & ghost recordings . No seas or eps 😕
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🌈Lord Adrian (☕😋) 🌻🇺🇦🌻
(@AdrianTaylorGT) reported
@virginmedia It's been off for bleedin hours! I hope you won't be expecting everyone to waste more time individually asking for compensation! This is more than just a local outage! 😡😡😡
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SENSE MAKES NONE™
(@SenseMakesNone) reported
@aaron_smith @virginmedia It's made me lose out in a days worth of work. Trust me, I'm just as pissed, but I've also worked in customer service so I do feel some empathy towards the CS team who genuinely cannot do anything about it.
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Liv
(@LivHinton) reported
@1nVisiBlade_TTV @virginmedia I've been meaning to switch for years, really should get on that if only I could actually get a decent signal where I was to make a call
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rupester
(@rupester) reported
@virginmedia Surely if a national outage occurs 1. you'd know and 2. you'd put something out within 10 mins to acknowledge? Communicating this circa seven hours after an event affecting presumably tens of thousands of people in UK .... hmmm, not great? #VirginMediaoutage