Virgin Media

Virgin Media Outage Report in Manchester, England

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The latest reports from users having issues in Manchester come from postal codes M61, M15, M4, M12, M34, M35, M18 and M8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Manchester, England 12/23/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Rochdale, Oldham, Stockport, Salford, Bolton, Dukinfield, Hyde, Irlam, Wilmslow, Altrincham, Sale, Stalybridge, Cheadle and Middleton.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomRochdale Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • Kellkat77 Kelly Thorley (@Kellkat77) reported from Manchester, England

    @virginmedia on hold with Virgin Mobile over 1 hour only to be cut off, no decency to even call me back? Spent over 4 hours in the week holding for Virgin Media to be cut off twice! Again no call backs? Appreciate waiting times are longer but this is appalling service. Fewming 🤬

  • neil_berriman Neil S.E. Berriman (@neil_berriman) reported from New Mills, England

    @virginmedia #SirRichardBranson website is made up of light, up to 256colours of light, imagine that bandwidth down 10gig of fibre?

  • nathangreen101 Nathan (@nathangreen101) reported from Salford, England

    WiFi is down. I repeat, my WiFi is down @virginmedia though service checker website says no faults....

  • dnumberwang Dennis (@dnumberwang) reported from Sale, England

    @virginmedia It's down again and has gone down both of the last 2 days

  • dnumberwang Dennis (@dnumberwang) reported from Sale, England

    @virginmedia There was an issue in my area yesterday, it got fixed, now there's another one today and my internet is down, what's going on?

  • shuttsi77 Richard Shuttleworth (@shuttsi77) reported from Wilmslow, England

    @virginmedia as a loyal customer for years I diligently upgraded broadband to improve it throughout my home. In a small home there are black spots that I am told I need to pay extra for to get boosters. So I need to pay even more to get your service to work? Hmmm...? CICAS @Ofcom

  • cpiyush Piyush Chechani (@cpiyush) reported from Sale, England

    @virginmedia Thought it was tough to connect to someone on phone (57 mins wait) and another 36 mins convincing your helpdesk colleague that there is a problem - they sent someone within 12 hours to check and that talented technician found and fixed the issue in 20 mins.. all sorted !! 👍🏻👍🏻

  • mikey26_mikey MIKEY🍻 (@mikey26_mikey) reported from Urmston, England

    46 minutes and counting on hold to @virginmedia 😤😤😤 #countdown #****

  • HankinsonAdam adam hankinson (@HankinsonAdam) reported from Ashton-under-Lyne, England

    @virginmedia why again do I have poor internet even when u have upgraded me just a joke and when you try and call there is no one to answer the phones

  • dnumberwang Dennis (@dnumberwang) reported from Sale, England

    @virginmedia There was an issue in my area yesterday, it got fixed, now there's another one today, what's going on?

  • Woodylass Gemmalea Woodward 🐝 (@Woodylass) reported from Oldham, England

    @virginmedia I recently put in a request to cancel my contract. The email is from an operative offering a good deal, but its asking me to call him on on his mobile as he's working at home

  • JillyWiseman Jilly Wiseman (@JillyWiseman) reported from Sale, England

    @virginmedia ..1 year on it was found to be a faulty virgin cable..still not working .. hours and hours on the phone . Waiting for call back after 2 weeks .. now can not get through. Disgusting @virgin I will be taking this further

  • Weirdyweirdtwit Simon Ritchie (@Weirdyweirdtwit) reported from Manchester, England

    Oh @virginmedia yesterday I upgraded my broadband speed for the kids & I to WFH effectively (double what it was) & sure enuff it’s now not working at all 😡 & been on hold 20 mins plus to a special tech line you bundled in for me ... kids next lesson in 10 mins!

  • benj_greenhalgh BG (@benj_greenhalgh) reported from Wilmslow, England

    @virginmedia Please could you provide an update as to why there’s no internet in the Wilmslow area again? I rely greatly on broadband to carry out my job, it’s unacceptable for this to happen without warning, time and time again, with no idea of when the service will resume.

  • dnumberwang Dennis (@dnumberwang) reported from Sale, England

    @virginmedia is there a broadband outage in M33?

  • unlovedlongsigh Phil Samphire (@unlovedlongsigh) reported from Manchester, England

    @RabnawazA @virginmedia Yes my partners zoom meetings crash even though we got a 300 Mb line the Wi-Fi signal is not that great and we got boosters what we tend to do is use mobile data for the rest of us but we are in the fortunate situation that we can

  • RebeccaHRM Rebecca HR 😷 (@RebeccaHRM) reported from Cheadle Hulme, England

    @virginmedia Hello, there is no damage to the red button. It simply won’t work on BBC to take a programme back to the beginning.

  • Hallworth85 Chris Hallworth (@Hallworth85) reported from Middleton, England

    @virginmedia internet down again? Any idea when I’ll be back online ??

  • HollyEliStew Holly (@HollyEliStew) reported from Salford, England

    @virginmedia I would think about using a different delivery service, as these are your products that aren’t reaching your customers. Will @YodelOnline get me parcel on the 4th attempt? Probably not.

  • Elaineghardy Elaine Hardy (@Elaineghardy) reported from Salford, England

    @virginmedia I have tried to ring your customer services this morning been on hold for an hour and then it disconnected me, I can’t sign in as my account has been hacked and has someone else’s email address so I need someone from Virgin to contact me urgently!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • 1Hanmdd S19mon (@1Hanmdd) reported

    Hey @virginmedia your service isn’t great. Wish I hadn’t rejoined.

  • JHazza278 JustHazza (@JHazza278) reported

    @virginmedia Not really acceptable when I was told I had 24/7 technical support, yet they made no effort at all to assist me. WiFi been out for 3 days now, and I’m currently waiting to talk to someone to MAYBE get it sorted. Absolute nightmare

  • leedagz Lee (@leedagz) reported

    @virginmedia Not remotely. I've been told there's connection issues and ill be refunded for them. I suspect strongly that the Hub is in need of replacement as it's getting very hot. But I wasn't given any option of this despite paying £55 a month

  • BurrageSimon Budgie (@BurrageSimon) reported

    @virginmedia Every week an issue with Virgin broadband in my area, whether it be TV or internet which I run my business on not very well at the moment!! #timetoswitch #internetdown #virginbroadband

  • Glorylynn83 GloryLynn (@Glorylynn83) reported

    @O2 I’m having to use my mobile data while @virginmedia move our broadband to our new address so that I can work from home. Unfortunate both the O2 app and website do not show any data usage dials. Can you help, I need to make sure I don’t overrun on my usage?

  • shez_1982 shez_1982 (@shez_1982) reported

    @virginmedia no wonder your customer service has been rated at the bottom 2/

  • GarethSEO Gareth Goddard (@GarethSEO) reported

    @virginmedia are there issues in kt48le for broadband. The checker only says TV issues and shows a white page when I run a hub check

  • ErichtJohn JohnBoyle (@ErichtJohn) reported

    @virginmedia Then do the obvious thing and call me or my parents. This is appalling service and a joke. Do not however call my parents before contacting me.

  • smith_c25 Caroline Smith (@smith_c25) reported

    @O2 please can you advise me how to cancel a SIM card which was provided by @virginmedia . We do not require it or need it

  • smith_c25 Caroline Smith (@smith_c25) reported

    @virginmedia I have just contacted one of your customer advisors who said we can’t and cancelled our order. We were advised that we have to contact O2 to cancel the SIM card which we didn’t want. Please can you advise