Virgin Media Outage Report in Manchester, England
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The latest reports from users having issues in Manchester come from postal codes M61, M9, M1, M15, M12, M43, M4 and M16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Oldham, Sale, Bury, Bolton, Rochdale, Stalybridge, Altrincham, Wilmslow, Littleborough, Salford, Dukinfield, Hyde and Irlam.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Stockport |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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john slater
(@johnslater613) reported
from
Manchester, England
@virginmedia loosing connection again today the router seems to keep resetting its self have not had constant connection for weeks. You keep saying we need to send signal to router ???
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Nick Poynton
(@reg14reg) reported
from
Bolton, England
Hi at @virginmedia do you have a contact email address for complaints. Your internet service over the past month has been absolutely awful! Pay for 350mb broadband and currently at the moment having it drop maybe 10-15 times a day and lose all connections.
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Tony Jacobs
(@tonyj01) reported
from
Manchester, England
@DawnBly68 @MartinSLewis @virginmedia They make more money with their present commercial stance - loyalty is NOT valued, the new customer is king. So become a new customer.
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Tracy Dewhurst
(@TracyDewhurst) reported
from
Ashton-under-Lyne, England
@virginmedia Can anyone tell me the best way to get in touch with virgin media to resolve a billing issue. Phoned them on several occasions and still no resolution.
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Mike Mee #FBPE
(@Mug_UK) reported
from
Stockport, England
@PThexton @virginmedia They closed down the Stockport branch too. Maybe there's a "why do I have to pay for a phone line" page within their FAQs ...
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia what a rubbish service they now provide, new Hub 4 supposed to be technically advanced always crashing, hopeless service, do not subscribe join me #leavevirginmedia media
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Nathan
(@nathangreen101) reported
from
Ashton-under-Lyne, England
Hey @virginmedia why is my WiFi not working?!
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The Real Guy Gardner FBPE
(@guy140771) reported
from
Salford, England
@virginmedia Thanks for your reply. Your @virginmedia text bot clearly stated your aim for a human to ring me back within 4 hours - it’s now over 120 hours. May I suggest you update your message, also can you confirm I’ll receive the promised phone call or should I cancel my subscription?
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The Real Guy Gardner FBPE
(@guy140771) reported
from
Salford, England
@harrisonmp They wrote to me about my complaint saying they’d been trying to contact me, they haven’t unless they’re still using the wrong mobile number which I’ve informed them about. We’ll ignore the fact that my landline is with them. I just wish someone @virginmedia would take ownership
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Simon Flanagan
(@Flanagan1Simon) reported
from
Manchester, England
@virginmedia why send texts to customers saying the problem with your broadband is resolved when it obviously isn’t! Left hand, right hand, you know the rest #overpromisemassivelyunderdeliver
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Ric Michael
(@RicMichael) reported
from
Manchester, England
@virginmedia Still awful. No ones got back to me and the wifi is crumbling
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Jimmy McLaughlin
(@longsightjimmy) reported
from
Stockport, England
@virginmedia internet was down in Heaton Norris this morning #SK4 but back again now #FYI
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The Real Guy Gardner FBPE
(@guy140771) reported
from
Salford, England
So @virginmedia it’s now 48 hours I’ve been waiting in this queue for a call back. I’d appreciate a response before I cancel my package!
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Connor Unsworth
(@ConnorJUnsworth) reported
from
Salford, England
@virginmedia finally after 1:10 mins on the phone. We have a possible resolution. Whilst the tech on the line was very apologetic and helpful, the waiting, lack of response and overall service is appalling.
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Joe
(@JoeHolmes1994) reported
from
Bolton, England
@virginmedia are a bag of ******* shite. Mis-sold me broadband and then then told me I was lying ahaha. It’s on recording ***, go **** yourselves you bunch of *********
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Tim Marner™
(@timmarner) reported
from
Bolton, England
@sitcomsoldiers @virginmedia I’m hoping they apologise and give some compensation but not holding my breath mate, what a serious waste of time their customer service is.
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BBird
(@bizzarebird) reported
from
Bolton, England
@virginmedia what's the best way to report a fault without having to go to offshore fault peeps and go through off the turn off switch on again? My WiFi is horrific, and only affects WiFi intermittent service and it disables. Done all the usuals it's knackered WiFi on router.
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia Beyond belief since the link provided doesn’t work. I’m sorry but @virginmedia is a failing company with poor technology. I could never recommend them to anyone, Hub 4 failed again today, so unreliable it’s a joke
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Alex Fusco
(@MrsFrisk) reported
from
Manchester, England
@virginmedia I've tried the customer service number 15 times this morning and it isn't connecting. The call just ends. I'm also worried you'll say you can't speak to me. I have a letter of authority but I can't be in my friend's house to call you while he's there due to Covid restrictions
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BBird
(@bizzarebird) reported
from
Bolton, England
@virginmedia No i can't see it, scan says no issues as the issue is only with WiFi. It's down again its insane. Doing full reset to factory setting see if that helps. But no link to report fault on my account
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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OpDwarff
(@samuelmoore2309) reported
@virginmedia still waiting for a managers call back ! only been a month. i must say congratulations on having the worst customer services in history, not are are you stealing from people you also don't care about it !
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greg ❤️ The DADDYDADDY
(@UkNoWmEGregyP) reported
@virginmedia Honestly either send and engineer to fix it and I’ll pay my way if not f your service that’s how I feel after 7 hours of phone calls and forum posts you won’t get a penny and rightly so
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OpDwarff
(@samuelmoore2309) reported
@virginmedia yes it was ! still no call back, told i wasent entitled to a call back from a manager and that virgin media dont have to disclose cxharges when changing packages , then i have now been cut off becaus eno boduy wants to deal with this issue \
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Michelle Barden
(@missmbn) reported
@virginmedia I’m sure the regulators will be interested to know you’re so inaccessible in such a security issue. Appalling.
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greg ❤️ The DADDYDADDY
(@UkNoWmEGregyP) reported
@virginmedia Also I seen an engineer come out to one of my neighbours along the streets mine started to get worse shortly what he has done is just change the cabinet so it’s now my problem easy fix right saved you money ? no ! I’m about to dip and not pay a penny
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Alexander McAlister
(@Duracelbunny83) reported
@virginmedia I found that there was an issue. But it was later resolved.
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Martin Le-May
(@KingYamel) reported
@virginmedia Service just feels so inconsistent. Tried to upload a 2gb file, yes quite big but I do upload most days files that size, most days 15 mins but can be a lot longer. Got to 40% loaded earlier and stopped, restart , now taking est 25 minutes. I'd pay good money for a decent service
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sean jackson
(@seanjacko77) reported
@virginmedia Just came back on with terrible speeds then gone off again i think your network is having some problems.
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Sarah Graham
(@grahamie) reported
@virginmedia Yep I have had no service all morning I am in Dublin 5
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James Willis
(@JamesHealthwise) reported
@virginmedia Its been horrendous customer service. On the phone you want to charge me more as thr price has gone up since I placed the order! That’s pretty rubbish. Phone team said hang up and use web chat! @bluelightcard your members don’t have that much time!