Virgin Media

Virgin Media Outage Report in Manchester, England

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The latest reports from users having issues in Manchester come from postal codes M61, M1, M15, M9, M12, M7, M4 and M11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Manchester, England 01/22/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Oldham, Sale, Bury, Bolton, Rochdale, Stalybridge, Altrincham, Wilmslow, Littleborough, Salford, Dukinfield, Hyde and Irlam.

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City Problem Type Report Time
United KingdomManchester Total Blackout
United KingdomManchester Total Blackout
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • rebeccahw_x Rebecca🐕 (@rebeccahw_x) reported from Manchester, England

    wifi down again @virginmedia in M22 area :/

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    Since the latest updates my @LGUK TV keeps losing signal. It could be a coincidence and our @virginmedia broadband might be being rubbish, but the disconnections at random are getting tiresome.

  • shuttsi77 Richard Shuttleworth (@shuttsi77) reported from Wilmslow, England

    @virginmedia Just Apple, they struggle to connect and buffer whereas non Apple laptops are fine, for example. Either that or it’s our WiFi? Please help?

  • BectoriaF Rebecca Fairclough (@BectoriaF) reported from Manchester, England

    @virginmedia Both the website and that phone line said there are no issues but it’s not working and our IT dept have said it’s a @virginmedia issue.

  • IanCardy2 Ian Cardy (@IanCardy2) reported from Ashton-under-Lyne, England

    Unsolicited sales call from @virginmedia offering me an upgrade but pay more! Why would I pay more when the services you already provide are slow & outdated with zero customer service. Prove it works & then maybe 🤔 but £99 a month is already too much!

  • brownhill76 Neil Brownhill (@brownhill76) reported from Sale, England

    @virginmedia trying to downgrade a tv package! Website only allows upgrades an you don’t answer calls. No email contact! Someone contact me please or I’ll just cancel the DD 👍 an shift to another provider , cheers

  • adeleturton Adele Turton (@adeleturton) reported from Salford, England

    Do you think perhaps someone could return my phone call regarding my complaint @virginmedia absolutely disgraceful service, obstructive when I’m trying to resolve your error from 2 years ago #avoidvirginmedia

  • rebeccahw_x Rebecca🐕 (@rebeccahw_x) reported from Manchester, England

    @virginmedia M22 area wifi not working :/

  • shackmcfc ShackMcfc (@shackmcfc) reported from Oldham, England

    @virginmedia how do I report cabinet damage that needs urgent attention? Tried the number but option 2 to speak to someone just rings out

  • reg14reg Nick Poynton (@reg14reg) reported from Bolton, England

    @virginmedia @virginmedia it’s no excuse and with the gas works I can only presume they have gone through a network cable. But I have not seen one engineer or van anywhere near the main port/box for Virgin to try and fix this since 0900 today. The time has just been going back and back allday

  • shuttsi77 Richard Shuttleworth (@shuttsi77) reported from Wilmslow, England

    @virginmedia why won’t my Apple devices work properly on your personal WiFi? What is the solution or should I start charging my phone data bills to you. Your boss heads to space, brilliant but his customers can’t get consistent WiFi in the 21st century. Please help.

  • exvista_eamonn exvista (@exvista_eamonn) reported from Stockport, England

    @virginmedia Eventually. Very poor service. Your call centre staff are difficult to deal with. So disappointing as your broadband and TV are so good.

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    @virginmedia Having now wired the TV in via an ethernet powerline kit, the problem is definitely with the Internet, I'm afraid... as the Chromecast on the WiFi system in the same tv is cutting out periodically when the TV isn't. Do you do WiFi boosters or something similar?

  • MaryAkram3 M A R Y (@MaryAkram3) reported from Oldham, England

    @virginmedia Shittest internet going problems after problems we’ve had for a week and we pay a fortune!!

  • exvista_eamonn exvista (@exvista_eamonn) reported from Stockport, England

    @virginmedia your customer service is appalling! After more than 20mins, I finally spoke to someone who confirmed an engineer had been booked. When I checked via chat today I was told no appointment had been made and after a further 30mins offered an appointment a week later.

  • reg14reg Nick Poynton (@reg14reg) reported from Bolton, England

    Well @virginmedia what a disgrace! Phone, internet and tv down from 0905 to current time and now saying next estimated time back up 2300!!! Two people working from home and loss of pay for both! And now no tv for #ENGvSCO match!

  • JoshTheG4ymer Josh The G4ymer 🏳️‍🌈🇬🇧 (@JoshTheG4ymer) reported from Ashton-under-Lyne, England

    @virginmedia Yes, all we get is a known outage, but been like this for 6/7 hours now. No word or updates have been given.

  • DidymusBrush Paul Holmes (@DidymusBrush) reported from Manchester, England

    @cliffchapman @LGUK @virginmedia It'd be a challenge as the broadband is upstairs in the front of the house and the TV is downstairs at the back. But the connection has been v reliable... and seems to be elsewhere on other devices. The TV also keeps losing my Galaxy S10 signal too, so I think it's the problem.

  • NiallDouglass Niall Douglass (@NiallDouglass) reported from Manchester, England

    Keep getting some threatening emails from #virginmedia about the return of media kit. Still waiting for them to pick up as a previously agreed confirmation date was made via their site. Worst customer service ever #virgin #virginmedia

  • twiddlemeister Dave (@twiddlemeister) reported from Cheadle Hulme, England

    @dj_damien @virginmedia I once had an advisor tell me that my services (that were going down for an hour or so once a day, every day for a week) must have had no issues because I was downloading tens of GB a day. Can’t wait for BT to put their gigabit lines in round here. Will switch in a heartbeat.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • shitportal Rob (@shitportal) reported

    @richardhancox @virginmedia Maybe I just got lucky. I texted 07533 051809 and someone got back to me eventually. I didn't switch over to whatsapp because I think I'd seen someone on here say not to. Person I was dealing with really didn't want to let me cancel but after I asked the 8th time they did

  • RabLEE3 Rab LEE (@RabLEE3) reported

    @virginmedia Imagine if your "retention" team weren't really a disguised sales team. You had a UK based customer team that weren't just contracted out agents and you got rid of those automated chat bots.

  • ShishkiDonna Donna Goldstein (@ShishkiDonna) reported

    @virginmedia Codswallop #betterdisconnected - for the 3rd time @virginmedia you have blocked email as security issue despite me having F secure and no issue with any other accounts

  • kimbo_douglas Kimberly Douglas (@kimbo_douglas) reported

    @virginmedia Pretty poor

  • saurabh_mca06 Saurabh Verma (@saurabh_mca06) reported

    @virginmedia Gave order ID so you can review the case. Also, calls were recorded at your side. I am available for a call or webchat and need the issue to be resolved ASAP as I am COMPLETELY STUCK AND no alternatives left rather than waiting for your team’s response.

  • HelenStock HTS (@HelenStock) reported

    @virginmedia Broadband been down for a few hours. Tried everything to sort out. Rang helpline and after going through lots of steps got message they are closed. Terrible service

  • Arthurklean Dr. Emenike Egelle (@Arthurklean) reported

    @virginmedia I have contacted your company and one of your customer service representative signed up a new contract instead of resolving the problem. Please I have asked to cancel the contract and told they will advise me soon on the cancellation

  • richardhancox richard hancox (@richardhancox) reported

    @virginmedia You have not 'provided the phones as an option to cancel' if customers are deliberately put on hold, passed around departments and then cut off. Really is a shameful way to treat your customers.

  • Mikelacbe Mike (@Mikelacbe) reported

    @virginmedia your TV anywhere has been broken for like a week now. Can’t watch sky sports online? Constantly says to re login every time I do. Thoughts?

  • josiemorales06 Joanne Morales (@josiemorales06) reported

    @virginmedia 3 weeka now I have been trying to sort my package everytime I call I keep getting told I will be called back within 48 hours and never have been so think I will be leaving as this is terrible customer service.