Virgin Media

Virgin Media Outage Report in Manchester, England

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The latest reports from users having issues in Manchester come from postal codes M61, M15, M4, M12, M24, M32, M18 and M34.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Manchester, England 12/14/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Dukinfield, Hyde, Irlam, Bolton, Salford, Stockport, Wilmslow, Oldham, Altrincham, Sale, Rochdale, Stalybridge, Cheadle and Middleton.

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City Problem Type Report Time
United KingdomManchester Wi-fi
United KingdomManchester Wi-fi
United KingdomManchester Wi-fi
United KingdomManchester Total Blackout
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • WrenJohn John Wren (@WrenJohn) reported from Oldham, England

    @virginmedia upgraded us to their latest Hub, which they say is vastly technically improved . Not my experience at all in respect of failing to connect via WiFi to my devices. Support is difficult to obtain, very poor by them.

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginhelp thanks for the help so far but I need to contact you again but is till have not received any response from virgin media. I have tried messaging through the media app with no joy either. I'm sending this at 09:30.

  • warbles Ian Warburton (@warbles) reported from Leigh, England

    @virginmedia no internet M29 status pages say no problem. Restarted hub and not coming online.

  • twiddlemeister Dave (@twiddlemeister) reported from Cheadle Hulme, England

    @virginmedia Please can you tell me what the absolute hell is going on in the SK8 area recently? We’re lucky to get a trouble-free day at the moment. Been on and off throughout today. One or two faults a week. We pay as near as damnit £100 a month for this.

  • Tinkerbellkimmy KimSmith⛳🧘‍♀️ (@Tinkerbellkimmy) reported from Risley, England

    @virginmedia over an hour and still holding to get through to someone my remote not working and the pin number!!

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginmedia is there any customer service in your company

  • uk_haj john Hajdar (@uk_haj) reported from Bolton, England

    @virginmedia Requested a free booster, which comes in two parts, which duly arrived and I installed them. Then got an envelope telling me to return something, another letter explaining what came later. I am now confused but keeping the boosters. Does that help?

  • louaze 🐝Louise🐝 (@louaze) reported from Sale, England

    So strange that @virginmedia hasn't got crowd noise on the @SkySports Main Event channel (it usually does) but people watching the same channel through @skytv do have crowd noise?! Wtf?! Sort it out Dicky.

  • PaulPhillips95 Paul Phillips (@PaulPhillips95) reported from Manchester, England

    @virginmedia crowd noise problems on sky sports main event, I’ve seen plenty of other people complaining about the same issue. Any suggestions?

  • PeedsBBK Nathan (@PeedsBBK) reported from Stockport, England

    @virginmedia over an hour on hold on the phone to only get cut off and online chat not working!

  • champerslass champerslass (@champerslass) reported from Bolton, England

    @virginmedia absolutely unacceptable service!!!! No internet since this afternoon!!!! #ridiculous #movingtosky

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginhelp @virginmedia I need to discuss about my broadband service being suspended

  • woodyoo5 Paul Woodward (@woodyoo5) reported from Walkden, England

    @virginmedia upgraded my tv package on Thursday to oomph ultimate. Since the the on demand and apps on my V6 box are unavailable. Message says there is a problem with my account error code M63. V6 box shows the ‘Virgin Media Service Account Status’ as 8: Closed. Help please

  • IanCardy2 Ian Cardy (@IanCardy2) reported from Ashton-under-Lyne, England

    @virginmedia ? Not with you? Can’t you monitor the service you are or are not providing? BQM or post on a forum - I do have a life and just want the service I pay you for each month to work? Is that too much to ask?

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginmedia I've been trying to get in touch with someone at your customer service all-day with out any joy is there any other way to get in touch

  • HankinsonAdam adam hankinson (@HankinsonAdam) reported from Ashton-under-Lyne, England

    @virginmedia shocking service I have been on hold for around 30 mins and counting

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginmedia @virginhelp At the moment with loss of employment I need some help with my bill

  • harlemplaster Pete Marshall (@harlemplaster) reported from Sale, England

    @virginmedia how the hell do I get in touch with you to solve a problem? The live chat doesn’t work (other than for sales) and you’ve shut your call centres ‘due to COVID’.

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginmedia @virginhelp I would like some help with my bill

  • cazatmacs Carol 🐝 (@cazatmacs) reported from Rochdale, England

    @bigphil321 @virginmedia There was 4 virgin media vans around here earlier just off Ryecroft Avenue looks like they’re trying to sort problem out.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LewisDickerson_ Lewis (@LewisDickerson_) reported

    Hands down worst customer service @virginmedia

  • dodley Caroline (@dodley) reported

    @virginmedia is there a problem with you telephone number 0345 454 1111 I’ve been trying to call and get number out of service noise

  • shaktech101 Shak (@shaktech101) reported

    @virginmedia HI, I have been trying to call your call centre for the last few days as I have a few urgent issues. Whenever I call the number it just dials out. Can someone reach out to me, please. Thank you

  • AlexDragoi6 Alex Dragoi 🇷🇴 (@AlexDragoi6) reported

    @virginmedia wifi’s been down for an hour or so, restarting router does nothing, is there service issues around Luton

  • Adam74990803 Adam (@Adam74990803) reported

    @virginmedia To prevent confusion, it has not been resolved, everyone just keeps passing me to a different team. Why will no one take responsibility and fix the issue?

  • TomosL Tomos Livingstone (@TomosL) reported

    @virginmedia Hi - the charge is for a call-out which we were told we would not be charged for. We have no complaint reference due to the error 404 issue outlined above

  • gillhudson Gill Hudson (@gillhudson) reported

    @virginmedia received a letter stating you are raising prices by £4.50 I already pay you £135 per month!!!! No change I service. I’m livid and shall be looking for alternatives!!!

  • pscanning PAUL CANNING (@pscanning) reported

    @virginmedia He said he reset the system, as when the line was upgraded it wasn't reset properly. He told me to leave my router off for 30 mins, which I did, but it has not resolved the issue.

  • NigelRS Nigel Singer (@NigelRS) reported

    @virginmedia I can understand volumn, but not disconnects - means something like taking numbers and calling back is more efficient, or a ticket system. We have had to move broadband provider and my wife is wanting to give notice to cancel

  • imastar1 vickie cunningham (@imastar1) reported

    @virginmedia I’ve no internet again & phone number not working when try to call as website says what am I now supposed to do?????? Not helping my children do their homeschooling