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Virgin Media outages and service status in Manchester, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Manchester, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Sep 16, 7:59 PM GMT+1.
  • 64% Internet (64%)
  • 19% Wi-fi (19%)
  • 9% TV (9%)
  • 6% E-mail (6%)
  • 3% Total Blackout (3%)

The latest reports from users having issues in Manchester come from postal codes M61 , M40 , M15 , M35 , M32 , M9 , M13 and M19 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Salford, Wilmslow, Bolton, Rochdale, Leigh, Stockport, Hyde, Bury, Altrincham, and Middleton.

CityProblem TypeReport Time
Manchester Wi-fi 17 hours ago
Manchester Wi-fi 3 days ago
Manchester Internet 5 days ago
Manchester E-mail 5 days ago
Oldham Internet 6 days ago
Oldham Wi-fi 6 days ago

Nearby cities with recent reports

Oldham

2 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • JoshuaBurns
    Josh B (@JoshuaBurns) reported from Manchester, England

    @virginmedia I will. 2nd week in and these kind of issues is worrying considering my partner needs a connection to work from home. How long do I have to switch providers is it 30 days?

  • CallyRaven
    Carol Rowles (@CallyRaven) reported from Westhoughton, England

    @virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)

  • _AdamGardiner
    Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England

    @virginmedia You’re not understanding. I do contact when the issue is happening, your advisor then fixes it, but it then happens again within 24 hours. I need a ‘once and for all’ fix. Not this whack a mole approach you’ve had so far.

  • martinmoscrop
    Martin Moscrop 🎺 (@martinmoscrop) reported from Salford, England

    @LennieThevan @virginmedia That sounds terrible Lennie. If you want to change a plan and save money they go out of their way to be unhelpful. However, if you want to spend more their customers service Is better.

  • michaelclark09
    Michael Clark (@michaelclark09) reported from Sale, England

    @Shredda @virginmedia Oh damn, that's peak. Might just be a coincidence then 🤔

  • insidewrite1957
    Peter Thornton.🇺🇦 (@insidewrite1957) reported from Ramsbottom, England

    @eshelm @simonnread @virginmedia Worst people I’ve ever worked for By a distance

  • tuite_liz
    Liz Tuite (@tuite_liz) reported from Atherton, England

    @virginmedia I first informed Virgin Media that my internet was down via online chat on Friday afternoon. Will this have automatically been the time when my loss of service was registered as at the time the advisor said it would be fixed in 24 hours?

  • martyn_driver
    Martyn The Driver (@martyn_driver) reported from Rochdale, England

    @virginmedia after 26 years as a loyal cable customer it is time to say goodbye. It would seem that loyalty is not rewarded, and you don't want low use customers

  • SiManM20
    Simon Manning 🇪🇺 #FBPE (@SiManM20) reported from Manchester, England

    @virginmedia Will do. That was your cue to step in and offer some ‘customer service’ btw.

  • roslers_vest
    Scott Moseley (@roslers_vest) reported from Rochdale, England

    @virginmedia Submitting a complaint will probably result in an apology at best. Given I pay £1k per annum for an unreliable service it’s time to look for an alternative provider who can offer a more satisfactory customer experience

  • mark001282
    Mark Armstrong (@mark001282) reported from Manchester, England

    @virginmedia I spoke to your customer service team on 2nd January who advised all issues had been resolved and my sim card was being sent out by royal mail delivery. Even with any postal delays out of your control it seems odd that it hasn't arrived.

  • louaze
    🐝Louise🐝 (@louaze) reported from Manchester, England

    Skysports app with virginmedia login hasn't been working today so having to old school "watch" via live updates here. HORRIBLE way to sit thru that 8mins!!

  • JohnnyDude1983
    🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁) (@JohnnyDude1983) reported from Bury, England

    @virginmedia Hi. Is there a difference between cat 5E & cat6 & cat7 ethernet performance wise on your network 🤔. I'm using cat 6 ethernet from my hub 3.0 to your provided powerline booster . Then from powerline booster to my V6 box. I'm using cat7 ethernet from hub 3.0 to V6 🤔

  • pillbo01
    kevin.james (@pillbo01) reported from Bolton, England

    @virginmedia That number is a automated response not a customer service agent and an utter waste of time

  • JoshuaBurns
    Josh B (@JoshuaBurns) reported from Manchester, England

    @virginmedia on my second week of being a first time customer with you and my connection has been down for nearly 10 hours now. What’s going on?

  • MCR_ADM
    Adam🍺 (@MCR_ADM) reported from Stockport, England

    @virginmedia No they’re helping. But it’s VERYYYY slow. But almost there.

  • Lerounxi
    Reece Jordan Doonan, RN (@Lerounxi) reported from Salford, England

    @virginmedia can you confirm if there’s active engineer trying to rectify the service outage Manchester (M30). Widespread issues reported according to your service outage on website ?

  • sharper76
    Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England

    @virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi

  • pillbo01
    kevin.james (@pillbo01) reported from Bolton, England

    @virginmedia No as you person on 150 said you do not have a customer service that I could talk too. Your engineer said it was a fault at the box in street so I don’t know when it is fixed. But it’s not improve in the last month

  • OldhamBradd
    Bradley Smith (@OldhamBradd) reported from Oldham, England

    Fings outage analysis of #virginmediadown is 20.7% of subscribers are being affected @virginmedia #VirginMediaoutage #virginmedia @outagedetect

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SuddenLife
    Max Pallas (@SuddenLife) reported

    @gloucesterglass @virginmedia Mobile phone signal in Tewkesbury is virtually non existent. I can’t send SMS text inside my home, there no 5G, and I get a weak 4G on Tewkesbury bypass. Fortunately, I have good WiFi, YouFibre 900mb for £24 monthly.

  • Malcolm_Sillick
    Malcolm Sillick (@Malcolm_Sillick) reported

    @LeilaniDowding @EE Lellani, it's not just EE, it's everyone. Even those on cable (Virgin Media) still have to have the phone plugged into the router. Seems like a good idea, until you get a power cut (which can be supported by a back-up battery, which is NOT given as standard) If the internet goes down, then so does your phone. Great if you have a mobile, but if you live in an area with a poor mobile signal, so reply on 'Wi-Fi calling' in the house, then when the internet goes down, you also have no mobile service. It's called progress!!

  • Pekalton
    Pekalton (@Pekalton) reported

    @ConorPDunne I agree Connor. It’s time for a complete change of direction for RTÉ. I’ve lost interest in the LLS and RoT. I get RoT brings tourism to Kerry but it’s time for a change. RTÉ is still living in the times gone past. What exactly are we paying TV licence for? Virgin Media is as bad

  • John_Of_Eng
    John 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@John_Of_Eng) reported

    @virginmedia your app and customer service are absolutely dreadful. I only want to change a direct debit date for Christs sake.

  • pgreen83
    Paul Green (@pgreen83) reported

    @virginmedia I have sent another private message. 3 weeks non stop of having issues with virgin. When is everything going to work? I pay £120 a month for something that I cannot use.

  • kemmo81
    Mike Kemmett ⛳🏌🏻‍♂️🏏🏉 (@kemmo81) reported

    @virginmedia not internet/tv all day, please update when you will fix- wd5 area

  • MeganJuliaaa_
    meg (@MeganJuliaaa_) reported

    “we are working hard to restore services as soon as possible” can’t wait to have no tv or internet for the whole weekend thanks virgin media for yet more shocking service

  • Bev2810
    Bev Terry 🏆🏆🏆🏆🏆🏆 (@Bev2810) reported

    @virginmedia you don’t bother looking after loyal customers do you ? want to offer my renewal for more than what I can get as a new customer

  • Colinmc7t
    Colin (@Colinmc7t) reported

    @virginmedia Yeah yeah yeah absolutely useless service

  • StevenAdams2
    Steven Adams (@StevenAdams2) reported

    @virginmedia hi can I say that Callum your engineer in Peterborough was a great help We had been without TV for a week spent hours on the phone trying to sort it out. He visited and within an hour it was all working again