Virgin Media Outage Report in Manchester, England
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The latest reports from users having issues in Manchester come from postal codes M61, M15, M1, M9, M12, M24, M11 and M7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Stockport, Oldham, Sale, Bury, Rochdale, Stalybridge, Altrincham, Wilmslow, Littleborough, Salford, Dukinfield, Hyde and Irlam.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@virginmedia Could you confirm how to book a techie visit as I can’t actually get through to customer service. @richardbranson #shitecustomerservice #virginmedia
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Sam Rogers
(@8ballSambo) reported
from
Walkden, England
@virginmedia Hi, any reason my internet is down (M38 postcode) been down since early this morning cheers
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Natalie Johns
(@natalie_19851) reported
from
Salford, England
@17mxmi @jamaican__kidd Virgin media is shit too
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Marcbbz
(@marcbbz) reported
from
Manchester, England
@virginmedia Third time this weekend trying to get through to the retention team. I’ve spent a total of 1hr and 37mins on hold and still not spoken with a human being. And you wonder I want to cancel my subscription.
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Ryan
(@Listuuh) reported
from
Manchester, England
Anyone else on virgin media and the internet is down in your area
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James Mayo
(@JamesMayo_) reported
from
Manchester, England
@virginmedia Yes I have, also reset it a few times and it’s still been down for a few hours now
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Anthony Cadman 🐝🐜💙🏆🏆🏆🏆
(@Cadders1968) reported
from
Manchester, England
@TheMontyDon Watched my @virginmedia recorded @GWandShows this morning, started with that lovely lady talking about her roses, so annoyed, iPlayer here we come. @virginmedia why can't your box adjust the recording times when a series link show starts at a different time, happens a lot v poor.
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Ryan
(@Listuuh) reported
from
Manchester, England
@virginmedia It’s down again sort it out
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@AdamProcter1995 @virginmedia Doesn’t surprise me Adam. They don’t care. @richardbranson he’s got our money so we can get shit service now. #virginmedia
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@virginmedia I’m trying to report a filter on my tv service. Have reinitiated the call as no answer after 40 minutes. It’s disgraceful!
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@richardbranson do you know I’ve been on hold waiting for a customer service advisor from virginmedia for 38 minutes. #shitecustomerservice @virginmedia
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Ian Dugdale
(@IDugdale) reported
from
Urmston, England
@virginmedia Service in the M41 has been appalling for months and the local Facebook group is full of complaints, don’t see any of your customers charging @virginmedia for the inconvenience.
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woodsa
(@danielpwood1) reported
from
Salford, England
@RockcliffeFiles @virginmedia Me to, my work has a high proportion of Indian colleagues who I generally rate highly but a lack of understanding of the conversation and an inability to deviate from script to provide reasonable customer service is totally unacceptable.
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Rich 🐝
(@richtimperley) reported
from
Sale, England
@unit_1974 @virginmedia We have exactly the same issues. Blinking frustrating 😤
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steve wilcock
(@wilcock_steve) reported
from
Rochdale, England
@virginmedia Any news on when this service will be back up and running it’s now 12 days!!! #virginmediaisajoke #votewithyourfeet
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@virginmedia how long do you expect customers to wait for a customer advisor to answer the phone - currently been on hold for 32 minutes and counting #customerserviceatitsworst #virginmedia
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Anthony Cadman 🐝🐜💙🏆🏆🏆🏆
(@Cadders1968) reported
from
Manchester, England
@HayBulbs @TheMontyDon @virginmedia Exactly the same happened to me, really annoyed when I came to watch it this morning, @SkyUK Had this issue solved years ago.
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Steven Woodside
(@woody0702) reported
from
Bolton, England
@virginmedia why does your broadband never work between 5am and 7:30am in #Farnworth Surely this a poor service as things are not never working... If there are works why does your website never update to say so
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colin paul henstock
(@beefstock3) reported
from
Manchester, England
@virginmedia its been a week now and its taking the mick as i pay over £100 a month for this so called service so please sort it.
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@virginmedia Only problem reported on website is inability to manage TiVo box via website. Not the problem I’m experiencing. #answerthephonevirgin #shitecustomerservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Safiyah Tasneem
(@safiyahtasneem) reported
@virginmedia are awful at dealing with internet issues. 2 months now of intermittent internet where I’ve had to use my phone data AT HOME because the internet is so bad, whilst also paying £62 for this crappy service?! Absolutely ridiculous
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Mark Dorney
(@Musashi1596) reported
@virginmedia Hi, I’m unable to use the Reddit app when not on wifi. Only that, everything else is fine. Last time this happened it was due to newly added parental controls, but these are disabled so it shouldn’t be an issue. Any suggestions?
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Clarky
(@ClarkySpurs) reported
@virginmedia Surely there is a reference for the complaint that she emailed about, though?
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JR
(@JonReesePOI) reported
@virginmedia I have posted on the forums in the link above. Unfortunately the response times are awfully slow. But then your phone lines are even worse. I've got 3 days left of my 14 day cooling off period, and I'm seriously considering looking elsewhere!
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Anthony Eeles
(@EelesWasTaken) reported
Figured I’d give @virginmedia one last chance, and just asked them to match a new customer deal in the context of all the service issues we’ve had. No, “new customers only” is still a thing, apparently.
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zunaine
(@zunaine) reported
@virginmedia hello. Why has you services been lacking since Sunday and only today the service checker showed thst my arrea has intermittent issues. Will the issue will be resolved soon as the issue is affecting my work.
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Mobius Tempus
(@EnneadGames) reported
@virginmedia Yeah, thats not gonna happen as the last time I did that they tried to sell me an upgrade I didn't want OR need, yet a new customer gets the same if not better deal for much less...
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Mark Kidley 🇺🇦
(@MarkKidley) reported
@virginmedia It’s the WiFi in your hub 4 that’s the issue, I get full speed from Ethernet. Had to plug in my old Vodafone router to get work done on WiFi it’s that bad.
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Steve McCormack
(@stevejmcc) reported
@virginmedia OK. The app does show there's a problem, with an estimated fix time of 4pm tomorrow (24 March) which is pretty poor to fix a landline after several days with no service.
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Clarky
(@ClarkySpurs) reported
@virginmedia You haven’t raised it. Your colleague confirmed when she looked it wasn’t raised and now all I’ve got is the say so that an email has been sent with no reference to match it to. It’s needs sorting. It’s your mess, you need to fix it.