Virgin Media Outage Report in Manchester, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Manchester come from postal codes M61, M15, M9, M1, M35, M27, M28 and M4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Virgin Media
Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Sale, Bury, Stockport, Bolton, Rochdale, Stalybridge, Altrincham, Wilmslow, Littleborough, Salford, Dukinfield, Hyde and Irlam.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Oldham |
||
| Manchester |
Internet | |
| Sale |
Internet | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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Richard Hughes - TWM.News 🇾🇪
(@R1chardHughes) reported
from
Rochdale, England
Down here too in Manchester/Lancashire. #virginmedia
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Hijab Rashid
(@JabiRashid90) reported
from
Stockport, England
**** internet! Goes down for days at a time. Been down since yesterday again. Can’t work properly, can’t speak to anyone properly, can’t watch tv. Can’t do nothing. Diagnosis is ****. Customer service is ****. Sort yourself out!! @virginmedia
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Jenny
(@Orko77) reported
from
Manchester, England
When the scammers ring you up pretending to be from @virginmedia but your internet is down again, joke's on them!
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Lee Harrison
(@theleeharrison) reported
from
Boothstown, England
@JakebwfcHurst @virginmedia Not virgins issue at that point. They might be able to provide you with some boosts but they will only take you so far.
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Kreases
(@DJKreases) reported
from
Urmston, England
@mikewebb227 @BockerWright @virginmedia I have been with Virgin for 17 years but had nothing but problems with their WiFi and the service has been poor. It took a long wait on the phone a couple of weeks ago but have finally cancelled my contract.
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Jenny
(@Orko77) reported
from
Manchester, England
Hi @virginmedia, I rang 150 to say I wanted to leave. The person I spoke to instead offered me deals which I turned down. Then we finished the call. Have I left or would I have gone through a different process first?
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Rachel Walker BLACK LIVES MATTER
(@Moonface1975) reported
from
Bolton, England
@virginmedia how can I get in touch with you to discuss our huge hike in monthly payment for TV and Broadband? It is impossible to get through on the phone. You’re not even put in a queue! Please help or Sky TV beckons!
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Ian Bradbury
(@IanBradbury_UK) reported
from
Salford, England
@virginmedia yet again my broadband is down - a nightly occurrence lately!
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Hijab Rashid
(@JabiRashid90) reported
from
Stockport, England
@virginmedia your internet is ****! Goes down for days at a time. Been down since yesterday again. Can’t work properly, can’t speak to anyone properly, can’t watch tv. Can’t do nothing. Diagnosis is ****. Customer service is ****. Sort yourself out!!
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Elliott
(@ElliottAstle) reported
from
Oldham, England
@virginmedia I know your prices increase but going from £46 to £72 is ridiculous. Will defiantly be calling ASAP to cancel my contract and go with someone who provides the same service for a lot less.
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J
(@jessharrissx21) reported
from
Salford, England
Anyone else @virginmedia down? Trying to watch Netflix
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Paul Woodward 💙
(@woodyoo5) reported
from
Walkden, England
@virginmedia Having major issues with Hub 4. Device is not supported on connect app or you website. On hold for ages on phone. Need support and will be looking for a refund. Can you support
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Morris🥶❄️🥶
(@Mozza0705) reported
from
Oldham, England
@virginmedia Contacted your call centre and they were no help. Broadband is so slow! Not good enough. No way anyone seems to want to help.
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Anthony Bonney
(@AntBonney) reported
from
Bolton, England
My WiFi goes down so much it's unbelievable, Didn't have this much trouble with #Sky. @virginmedia get your act together, thank the lord for @giffgaff 4g.
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Geoff Johnson
(@GeoffJonners) reported
from
Bolton, England
@virginmedia what is the problem with catch up and on demand
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Lee Harrison
(@theleeharrison) reported
from
Boothstown, England
@JakebwfcHurst @virginmedia WiFi is your issue. Always go cabled
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𝙆𝙞𝙩𝙆𝙖𝙩
(@MattWellock) reported
from
Manchester, England
Can’t wait to move over to @SkyUK in a couple of weeks, @virginmedia is the absolute worse now, internet used to be brilliant but know goes off and can’t pick up in some rooms anymore, had about 3 new hubs too, it’s just terrible! Don’t let me down Sky.
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Rebecca HRM
(@RebeccaHRM) reported
from
Cheadle Hulme, England
@virginmedia No one from your company has been in touch to arrange an appointment to fix the issue which is putting our property at risk. Hence my request.
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Vicky
(@McglynnVicky) reported
from
Ashton-under-Lyne, England
@virginmedia please can someone contact me ... just had the most horrific service from a Jess in you call centre
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Locked down Louise 🌹 #JustWearAFookingMask
(@ItsLuweeze) reported
from
Manchester, England
@SophieEB @virginmedia They’ve been giving my mate the runaround because she’s trying to cancel. She’s phoned every day for the last week, been put on hold for over an hour and then cut off! Awful service, I’m so glad I fcuked them off years ago 👍
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CBR Maintenance
(@CBRGroup) reported
@virginmedia Poor customer service still on hold after 45 minutes 🙈
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Richard Dunne
(@RichardDunneBSc) reported
@virginmedia how long is the Internet down for?
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Sean Robinson
(@seantwr4) reported
@Spxnchez @virginmedia Hopefully you don't plan on gaming, ping spikes are a very very regular occurance. I had to buy a £300 ROG router to try and combat it and it is still really bad. I'm talking steady at 17 ping for 4 seconds, spikes at 400, reduces to 150 for 4 seconds and spikes again. Good luck
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Wawawiwa
(@Wawawiwa15) reported
@virginmedia The Xbox one is about 3 meters at a push away from the router. I had the same problems when the Xbox was under the router so I used wired and it wasn't as bad.
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Sarah Alice Rider
(@sarahrider) reported
Avoid @NOWTV and @WeAreOpenreach. After 10 days waiting for an engineer only to not turn up, I’ve been told the next available date is 25 March. Cancelled and going to @virginmedia who I would have gone with in the first place had I known the absolute joke this “service” would be
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lee buckler
(@leeb5529) reported
@virginmedia your customer services are a joke. I have been a customer for over 15 years. Renewed on 7th March. Problem after problem. 17 phone calls and 6 hours on the phone. Now complaining about the complaint. Nothing thay was promised has been done. @Ofcom
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Tamsin
(@tamtamtamsin) reported
@virginmedia M100. Regardless of what speed I'm subscribed to your phone service says engineers are fixing an issue in my area & apparently have been for the last 4 days! I just want to know when this will be fixed, why it's not showing on the website & why I'm paying for speeds I don't have
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Helder
(@Helder1994_LDN) reported
@virginmedia you know damn well the issue is fixed hahahaha have a good Monday
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Nathan Clark
(@Nathan_Clark_1) reported
@virginmedia Please try again later and I’ve had this for weeks, I called up got through then they said i would get an email from a technician and of course the email never came
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Sophie Nash
(@SophieGraceNash) reported
@virginmedia Hi - it says there are no known issues still. But when I run the test it says that it recognises we are having issues with connecting to the internet. Is booking an engineer the best option to get it fixed? We are now at 67 hours with no internet.