Virgin Media Outage Report in Manchester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Manchester come from postal codes M61, M15, M23, M32, M8, M40, M7 and M35.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 22: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Ashton-under-Lyne, Stockport, Bury, Timperley, Oldham, Rochdale, Salford, Cheadle and Hyde.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
TV | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Bolton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
-
johnsonhomes
(@johnsonhomes2) reported
from
Sale, England
@virginmedia The guy I spoke to at VM yesterday said that she wouldn’t be eligible for a “disabled” phone line to be installed because it wasn’t claimed when they dug the front garden up 18 months ago. We were never given this as an option at the time, if we had we would have insisted on it.
-
johnsonhomes
(@johnsonhomes2) reported
from
Sale, England
@virginmedia If that was the only issue than yes that would be the logical next step. But as you’ll see from the previous tweets and email sent on Wednesday it isn’t. All the issues need dealing with in the round or otherwise I’ll have to cancel and go back to sky.
-
Nathan Talbot
(@nathantalbot) reported
from
Salford, England
Is anyone experiencing a Virgin Media outage in M6 currently? Fibre Broadband is struggling to connect
-
William Connolly
(@WCONNOLLY2512) reported
from
Manchester, England
@beverleyturner @virginmedia Virgin Media had gone ****. Poor broadband, crappie TV channels and half don't even work.
-
Adam🍺
(@MCR_ADM) reported
from
Stockport, England
Been on a live chat to Virgin Media since 9:30. WFH joys. Not much work has been done. But got my bill down. #CozzieLivs.
-
Edwin Daniel
(@EdwinDa18453545) reported
from
Stockport, England
@virginmedia @richardbranson @VirginMediaCC unethical practice & worst cust serv.after 50 days of total loss of service and no resolution and taking 52 pounds for that period from me now they are denying compensation as well as refund of monies taken.
-
Nathan Talbot
(@nathantalbot) reported
from
Urmston, England
(Test) Is anyone experiencing a virgin media Internet outage in M6?
-
SLT4K 👨🏻💻 🇬🇧
(@Slt4K) reported
from
Urmston, England
@virginmedia / Super disappointed after calling to renew my contract and as an existing customer you can’t offer anything half as good as a new customer. Shocking customer retention strategy 🤯
-
johnsonhomes
(@johnsonhomes2) reported
from
Sale, England
@virginmedia Her phone like works at the moment because she has power but not in a power cut. This is one of the issues set out in the email which VM requested I send on Wednesday
-
Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@bluecitygirl232 @virginmedia I had the same issue with them in December always down not reliable couldn’t WFH so binned them off went to BT and fingers crossed not had an issue to date
-
GLENN
(@gbmcfc) reported
from
Manchester, England
@virginmedia Well you find I'm cancelling my contract with yourselves, hope you go bust, your customer service team is a shambolic embarrasment. Loyalty works both ways.
-
Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia As I say. I don't like publicly shaming a company that was once good. But your customer service is an absolute disgrace
-
Mark Armstrong
(@mark001282) reported
from
Manchester, England
Every time speak to @virginmedia @Virgin customer service I die a little bit inside #emogirl
-
Paul Regent
(@PaulRegent1) reported
from
Bolton, England
@virginmedia no internet available in Bolton - must be an outage as, although coverage is very poor, it isn’t usually this poor!!
-
Nathan Talbot
(@nathantalbot) reported
from
Urmston, England
(Test) Is anyone experiencing a virgin media Internet outage in B9?
-
Weirdly even older fan
(@Karamonkey1) reported
from
Manchester, England
@virginmedia And the sum total of welcome texts I received during my 7 night stay in Jamaica was 189. I never moved from the same hotel. I often got 4-8 texts whilst sat at the same restaurant table or in my room. @virginmedia get your act together
-
Anthony Taylor
(@anttaylor23) reported
from
Manchester, England
@virginmedia The what's app line is fine, your advisers don't seem like they want to keep me as a customer. Well not for a decent price anyway 👀
-
Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia I spoke to your customer service team on 2nd January who advised all issues had been resolved and my sim card was being sent out by royal mail delivery. Even with any postal delays out of your control it seems odd that it hasn't arrived.
-
Adam🍺
(@MCR_ADM) reported
from
Stockport, England
@virginmedia No they’re helping. But it’s VERYYYY slow. But almost there.
-
Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
Wow @virginmedia your services have gone off thu no fault of mine yet I have to wait 6 days for you to fix your faulty equipment!! Cancellation pending due to total lack of customer service! I have been a customer since day one and never have I exp such a lack of cust care
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Dilan
(@dilsonline) reported
@virginmedia Internets down again. It happens way to often. When it works my coverage is so bad, I’ve had to add 3 boosters in my flat to help. You have loss of service but not once have I even received anything.
-
MATT WWFC ROCK /\_/\
(@MATT_WWFC_ROCK) reported
@virginmedia My internet was down for 3 days.
-
🌱Lauren Knapman
(@Dorkfeatures) reported
@virginmedia My credit from closing my account in November still hasn't been paid to me, can you help?
-
BT
(@briseythorney) reported
@SilvesterLuke @virginmedia Doesn't work.
-
Tash
(@MicaMica100) reported
@virginmedia I have just scrolled down some responses last week and I can see you have arranged web chats with customers complaining.
-
Balu Rajguru
(@BaluRajguru) reported
@virginmedia You might want to get on the same page as your customer service team. They just told me the they no longer offer eSims anymore after multiple conversations with them and being passed from pillar to post. Complete waste of my time 🙄
-
Neelam Patel
(@neelampatel80) reported
@virginmedia It’s not fair been well over 5 months this is not my problem anymore
-
Carl Whyte
(@CarlJWhyte) reported
@virginmedia truly awful customer service on your 0345 number. Over half an hour passed from pillar to post and nothing resolved. Keep getting charged £7.50 for missed DD when the money is in the account. Should be easy to fix but it seems not.
-
Jordan
(@Jordash91) reported
@virginmedia 28 hour outage, comes back for an hour and then goes out again? Person on phone said originally to wait 24 hours. Do I need to waste another 24 hours destroying my mobile data?
-
Jem kunz
(@jemski7) reported
@virginmedia With the greatest respect, you guys have been saying that since the end of November. How long does it take to fix the thing? And yes, I have reset the router several times