Virgin Media Outage Report in Manchester, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Manchester come from postal codes M61, M15, M4, M12, M8, M16, M18 and M35.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (17%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Littleborough, Salford, Rochdale, Stockport, Bolton, Dukinfield, Hyde, Irlam, Wilmslow, Altrincham, Sale, Stalybridge and Cheadle.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Oldham |
Wi-fi | |
| Manchester |
Internet | |
| Littleborough |
Internet | |
| Salford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
-
Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia See thread above, nothing changes except the time of the estimated fix. It must be very localised as not everyone in my area is affected. So if it is damaged cables, I haven’t seen anyone out repairing them over the weekend, it’s a joke
-
Reece Jordan Doonan, RN
(@Lerounxi) reported
from
Salford, England
@virginmedia can you confirm if there’s active engineer trying to rectify the service outage Manchester (M30). Widespread issues reported according to your service outage on website ?
-
Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@virginmedia Submitting a complaint will probably result in an apology at best. Given I pay £1k per annum for an unreliable service it’s time to look for an alternative provider who can offer a more satisfactory customer experience
-
Rachael Stafford
(@rachaelstafford) reported
from
Salford, England
@virginmedia shocking service from you today, I booked an engineer visit for my mum supposed to come today between 12-4 nobody came she’s since called and been told it was a phone call not a visit but still nobody had called. She’s now got to wait till Tuesday for a visit 😠
-
Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@virginmedia well the woeful service in Heywood continues after “fixing” the fault this morning which resulted in me being unable to work from home the network has dropped again this evening absolutely shocking service
-
Rach (legacy fan)
(@Miniboom2) reported
from
Salford, England
Ah @virginmedia with this up and down service today you are really spoiling us!
-
Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@virginmedia network down again in Heywood appalling lack of service yet again
-
Gamepopper
(@gamepopper) reported
from
Salford, England
@virginmedia Oh, my bad. Apparently the wiring outside my house has a fault, someone did come last Monday to work on it,and someone was supposed to work on it for Thursday, but it keeps being pushed back (order ref 55230469).
-
Josh B
(@JoshuaBurns) reported
from
Manchester, England
@virginmedia I will. 2nd week in and these kind of issues is worrying considering my partner needs a connection to work from home. How long do I have to switch providers is it 30 days?
-
Paul Terry
(@SurrealPaulT) reported
from
Manchester, England
@virginmedia hi Virgin. We had an outage of broadband and TV services beginning 23rd Sept which lasted for 4 days. At the time we were told we would be compensated for this loss. As it hasn't come off our latest bill, how do we claim?
-
Josh B
(@JoshuaBurns) reported
from
Manchester, England
@virginmedia Yes, tried last night and your service status page was actually down. Today I checked and it showed no issues, I run the diagnostic and no issues either. Came back up late this afternoon.
-
Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia I first informed Virgin Media that my internet was down via online chat on Friday afternoon. Will this have automatically been the time when my loss of service was registered as at the time the advisor said it would be fixed in 24 hours?
-
Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia Could the problems in the area have caused damage to the equipment? As it was working fine before. Do I get compensation for all this time as the earliest appointment is Friday 14th?
-
Josh B
(@JoshuaBurns) reported
from
Manchester, England
@virginmedia on my second week of being a first time customer with you and my connection has been down for nearly 10 hours now. What’s going on?
-
Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia Can you check that I will be receiving a credit on my next bill as it has been down since Friday afternoon and I don’t think it will be fixed by 12pm today, I think that time will get changed again.
-
Stephen Mackenzie
(@StevomacMUFC) reported
from
Ashton-under-Lyne, England
@virginmedia Hi, I’m trying to raise a complaint online but I’m not receiving any acknowledgment. Is there another way I can raise my complaint? Thanks
-
Hazbullins
(@Hasbullins) reported
from
Salford, England
@virginmedia New call of duty released today and your Internet service is down. Are you taking the full piss out of me here? Wankers
-
Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia 2/2 who can I speak to as it was working fine on Friday until the issues that were nothing to do with me happened, so don’t see why I should now pay for a technician
-
Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia I looked and that says it’s from the day I registered the total loss of service which was yesterday but really it should be from Friday afternoon when I did the online chat. If I DM you can you check?
-
Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@virginmedia Yes currently showing resolution time of 0230 04/11 this is a really poor service it has been off for the majority of the day
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Nikitta Louise 🌸
(@nikittalouise_) reported
@virginmedia I was speaking to someone about us moving house & what they can do with our package before we cancel as we are out of contract & paying far too much
-
Laura Lycett
(@ldeejenn) reported
@virginmedia I’m struggling to believe that it takes 14 days for your tech team to investigate. Surely the solution is to replace the 2 pods and I’ll return the 2 faulty ones
-
Jane-Marie MacNeil-Cox
(@MacneilMarie) reported
@virginmedia why oh why is our router constantly “updating “ on a daily basis, 3 times today , lights flashing and no service for anywhere between 20 to 40 minutes each time ! What is causing it?
-
Adamski
(@GKCoachSwinney) reported
@jlgallagher11 @virginmedia Unbelievable service, what has caused it?
-
Robin McKelvie
(@robinmckelvie) reported
@virginmedia Thanks, but don’t really want to waste time playing ping pong with a social media team who are keen to get me off here, but cannot actually help. Just repetition. If a manager calls me that would be a start.
-
Simon Noah
(@therealbigvern) reported
@virginmedia your customer services are a disgrace. Another 1hr 20 mins on the phone. Transferred between 4 different agents and departments who could not help me or understand me! You have the cheek to downgrade my broadband speed without telling me. So much for a contract!
-
John Walker, Industry Analcyst
(@botherer) reported
@virginmedia No, I gave notice in October to cancel on the 12th March, and demanded a note be on my account to prevent further charges. I then called that date to confirm. That's when this bullshit about the impossible 30 day dance began. It's been non-stop tedium since then.
-
Jill
(@jillcaulfield92) reported
@virginmedia Hey… I have been trying to get my issue sorted for a number of days… Told to contact LiveChat…LiveChat is busy…told to contact by phone, despite a human at the end of phone told me that I had to contact LiveChat! I am now on hold with ChatBot AND on phone!
-
Jemma Ball
(@ball_jemma) reported
@virginmedia do you have anyone in complaints that I can actually speak to? Everyone has been pretty useless and they keep putting the phone down on me without resolving issues. The customer service is absolutely appalling… if anyone is thinking of going to VM I would stay clear
-
Harlowmex💙
(@mex_clark) reported
@virginmedia any idea why I’ve had absolutely no phone signal all afternoon ?