Virgin Media outages and service status in Manchester, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 13 outage signals in the last 24 hours around Manchester, including 13 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 17, 10:54 PM GMT+1.
- Internet (65%)
- Wi-fi (18%)
- Total Blackout (6%)
- TV (4%)
- E-mail (4%)
- Phone (3%)
The latest reports from users having issues in Manchester come from postal codes M61 , M1 , M15 , M40 , M3 , M43 , M13 and M11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 17: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Sale, Bolton, Salford, Rochdale, Ashton-under-Lyne, Oldham, Littleborough, Bury, Wilmslow, Dukinfield, and Hazel Grove.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Wi-fi | 60 minutes ago |
|
Manchester
|
Internet | 2 hours ago |
|
Manchester
|
Total Blackout | 3 hours ago |
|
Stockport
|
Total Blackout | 3 hours ago |
|
Manchester
|
Internet | 4 hours ago |
|
Manchester
|
Internet | 6 hours ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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Ducky 🇺🇦 🎃 👻 (@duckyblog) reported from Tyldesley, England@virginmedia Issues with all VM services in my area says expected fix by 4:40pm today.
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Nathan Talbot (@nathantalbot) reported from Urmston, England(Test) Is anyone experiencing a virgin media Internet outage in M6?
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JJ (@johnjoeoregan) reported from Manchester, England@stetopping Remember you did the piece late last year about Virgin Media Broadband being out for a day? It's now been down for six days in some parts of Manchester. Six full days and not a word from the company except automated messages.
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officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England@virginmedia If you want I can send pictures and ALL THE emails .I don't have the time to keep discussing the same situation with yet another virgin media support staff . My time is precious.
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SLT4K 👨🏻💻 🇬🇧 (@Slt4K) reported from Urmston, England@virginmedia / Super disappointed after calling to renew my contract and as an existing customer you can’t offer anything half as good as a new customer. Shocking customer retention strategy 🤯
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(っ◔◡◔)っ 💛 ɪɢɢʏ ᴘᴜᴘ 🧡 🔜 Doggy Weekend 🐶 (@IggyPup7) reported from Ashton-under-Lyne, England@PowerBoar @virginmedia @virginhelp they are as bad unfortunately just changed shape … still same poor up to 20wifi devices connection. and they giving customers their hubs they received from others who returned them regardless faulty or not … it’s terrible 😣
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Christopher Fox (@ChrisFoxRacing) reported from Bolton, England@virginmedia Already reported the broadband issues, and it's an issue where estimated fix times keep getting pushed back. With regards to mobile issues, this has been around the same length of time. The only way I've been able to get any connection at all is by switching to 3G
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Mike Chilton (@thechilledpanda) reported from Bramhall, England@virginmedia Unbelievable, you've sent me a dongle to connect a landline too the broadband on the 6th , so the phone line isnt going to work, though not much help on 150 as they abruptly cut you off. Website is also down.
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Daniel McDermott (@dantheman8t5) reported from Dukinfield, England@virginmedia any idea when the outage will be sorted? I have work to do today
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia It works intermittently. When I speak to an advisor they fix the issue at that moment. Then, the next day it’ll cut out again and the process repeats. It was working when the engineer left, but it didn’t last 24 hours. Intermittent isn’t good enough. I rely on you for work.
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johnsonhomes (@johnsonhomes2) reported from Sale, England@virginmedia If that was the only issue than yes that would be the logical next step. But as you’ll see from the previous tweets and email sent on Wednesday it isn’t. All the issues need dealing with in the round or otherwise I’ll have to cancel and go back to sky.
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia I have phoned you at least 10 times this week. I’ve had a visit from a technician. My Wi-Fi still doesn’t work. I rang up AGAIN in the last half an hour, after waiting for 30 mins to speak to someone, they said they had ‘system issues’ and hung up on me. (1/3)
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England@virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi
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Billy Goater (@GoaterBilly) reported from Strines, England@virginmedia well done, after over 10 years with you, Virgin Media have sunk to the their lowest level of service and support ever. Roll on November and the end of my contract. Appalling, ignorant, clueless, almost as bad as BT.
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Gemma ≅ (@SimpaticoGem) reported from Walkden, EnglandTell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?
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CLAIRE GROVER 🐝 (@ClaireabelleRed) reported from Bury, England@virginmedia Thanks for updating I've had my 82 year old dad on the phone as he only has the main tv channels so I guess its the same issue as the pixalation issues. I'll let him know
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GreenWasBlue (@GreenwasBlue) reported from Bolton, England@virginmedia I've tried the online help to no avail.Just going round in circles. How do I get to book a visit by a human being?? 😡
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Chris Atkinson (@AckersStorm) reported from Middleton, England@virginmedia when will the broadband issues be fixed properly in my area?
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Sandy Lindsay MBE 🐝 (@SandyLindsay) reported from Sale, EnglandHave @virginmedia gone down in South Manchester??? Been kicked off the wifi!
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Mark Armstrong (@mark001282) reported from Manchester, England@virginmedia As I say. I don't like publicly shaming a company that was once good. But your customer service is an absolute disgrace
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Newton (@chrisnewts) reported@virginmedia why is it so difficult to reduce your package. Numerous phone calls and messages and none of your employees can manage to take off items off my package. Please respond before I cancel completely. Appalling customer service.
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FPL Gazza (@Gazza_FPL) reported@virginmedia who can help with an issue. Over 4 weeks since signed up but still no resolution to issue regarding unable to sign in to account. Also complaint number C-1007267370 pending. IT number PO1361386. #VirginMedia
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Thomas (@Bluebro1lfc) reported@kingoftheshed @virginmedia Fault on mine from 6 July and to be sorted on 22 July shocking service
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Bristol Colin (@Saveri0Magiust0) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Ultra_IPTV10 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Duke Dusk (@TheDukeDusk) reportedCan virgin media fix their **** ts is kinda ridiculous
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David Owens (@DavidOw38948049) reported@virginmedia 1/2 As Virgin do not have a email Address and as a non customer I am unable to send the following “I am the owner/occupier of [address will be given in a email) This external box and cables are unused, unwanted, and not covered by any agreement binding me. See page 2
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Si Smith (@sjslfcforever) reported@virginmedia how hard is it to speak to someone who actually understands the problem I’m having??
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Stephen Hampson (@StephenHampson) reported@virginmedia brilliant. Less than 12 months before the remote control on the streaming box packs up. And you haven't listened to feedback otherwise it would be one of the options on the help screen. What an awful company this is. Yes I've changed batteries.
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A.Brown (@_DundeePerfect_) reported@virginmedia Where did you read that I had an issue?
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Dr Elaine Rust (@elainerust) reported@virginmedia YOU’VE CANCELLED MY SWITCH AGAIN. THREE TIMES YOU’VE DONE THIS. It’s unbelievable that you can get away with it. @ofcom @MoneySavingExp Please help.