Virgin Media

Virgin Media Outage Report in Manchester, England

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The latest reports from users having issues in Manchester come from postal codes M61, M15, M3, M25, M24, M32, M40 and M16.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Manchester, England 02/19/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Oldham, Rochdale, Salford, Stockport, Ashton-under-Lyne, Cheadle, Hyde, Sale, Bury, Stalybridge, Altrincham, Wilmslow and Littleborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Wi-fi
United KingdomBolton TV
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • LeanintoDesign John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland Thanks for the advice both you and @ASBO_Allstar have said a similar thing so I guess it's a negotiation down in price with a new router to fix @virginmedia crap hardware.

  • lorraineayrton Lorraine Ayrton (@lorraineayrton) reported from Bolton, England

    @virginmedia I have tried EVERYTHING to speak to a human however the automated rubbish doesn’t let me get there. It just tells me there is a problem that you are trying to fix. Clearly I am aware there is a problem and has been for sometime I have done all usual diagnostics my end

  • mikelynch7 mike lynch (@mikelynch7) reported from Middleton, England

    @virginmedia It was my partner who tried calling. She eventually got through but received no help at all. We’ve emailed Tom Mockeridge tonight so hopefully this will go through the executive complaints process

  • LeanintoDesign John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @fittdr @virginmedia I'm hearing good things about @Plusnet on the customer service side, but it's the TiVo I'd miss, we are seriously considering @NOWTV broadband and TV as we already use them for sky movies but need to investigate if we (the wife) can watch @emmerdale and @LoveIsland 🤣🤣

  • mikelynch7 mike lynch (@mikelynch7) reported from Oldham, England

    @virginmedia presenting barriers to cancelling after contract has expired! Appropriate notice provided. On hold for 40 minutes to get through told to call back! Barriers to cancelling, especially where a customer could be financially vulnerable is wrong! Great business practices

  • jameze1992 James Marshall (@jameze1992) reported from Oldham, England

    Good grief.. First experience with @virginmedia was like pulling teeth. They'll need to sort their customer service out FAST before other providers catch up with speed 😂😂

  • lorraineayrton Lorraine Ayrton (@lorraineayrton) reported from Bolton, England

    Dear @virginmedia I don’t want an automated response, I want a solution. I have had intermittent internet access for 4 WEEKS and have had ENOUGH. I want to speak to a human being, can I have a number to complain to please #crapservice

  • juiceterry87 Greg R (@juiceterry87) reported from Oldham, England

    @virginmedia @wendyjhunter It should be free anyway, if you're promising a service you're responsible for fixing any fault with it

  • lorraineayrton Lorraine Ayrton (@lorraineayrton) reported from Bolton, England

    @blackheartorch @virginmedia 🤬🤬🤬🤬🤬🤬🤬 is all I have to say right now. Just want to talk to a human and not deal with an automated service x

  • Tinkerbellkimmy KimSmith⛳🧘‍♀️ (@Tinkerbellkimmy) reported from Risley, England

    @virginmedia @Virgin came home to a letter today stating your increasing my bill 3.00 per month from September! What's happened to loyal customer discounts utter joke! #Nothappycustomer

  • lorraineayrton Lorraine Ayrton (@lorraineayrton) reported from Bolton, England

    @virginmedia OK I am getting mad 🤬🤬🤬 This has been my problem I CANNOT GET THROUGH TO A HUMAN BEING. Everything is automated. When I try to call it goes round the houses and then the call drops. #lostacustomer #igiveup

  • MikeM0309 Mike Astro Mckenna (@MikeM0309) reported from Salford, England

    @virginmedia For days now I have been trying to sign in to my account to no avail, so let me say if you have not sorted this problem soon then I will NOT be paying you, I will NOT be contacting you and I will NOT be answering any calls from you. I'm sick and tired of this SHIT.

  • MrKarlEdgar Karl (@MrKarlEdgar) reported from Stockport, England

    @virginmedia It's over both, if reset my box and it's back on but DEAD SLOW like it barly loads pages

  • MikeM0309 Mike Astro Mckenna (@MikeM0309) reported from Salford, England

    @virginmedia Still the same. Can't sign in on your website.

  • BrightLitegames BrightLightGames (@BrightLitegames) reported from Sale, England

    @virginmedia Incident report, sorted now, 3 hours later. A mornings work lost.

  • shaunbentley Shaun (@shaunbentley) reported from Salford, England

    @virginmedia Take this morning for example. You could have checked on previous interactions. But because you couldn’t be bothered, I’ve had to explain again. So. Take that as another example of how poor both your customer service team are and you, individually..

  • lorraineayrton Lorraine Ayrton (@lorraineayrton) reported from Bolton, England

    @virginmedia Estimated fix time, it’s been going on for 4+ weeks and yes that is the number I am calling. It reset everything and did tests and currently running HOWEVER the next drop will be 5pmish as per the norm. It last went off at 14:53. I need a human being & cant speak to one

  • sazzlepants76 Sarah Owens (@sazzlepants76) reported from Salford, England

    @virginmedia 5 sets of staff been to my property now (my broadband install date is today). 30 mins waiting on the phone and still no resolution. Now my pavements being dug up! I’ve lost faith already 🙈

  • shaunbentley Shaun (@shaunbentley) reported from Atherton, England

    @virginmedia Still on the phone. Just found out the eng that was supposed to come today to fixed the frayed cables outside was a no show. Also all my smart lights have stopped working meaning the local network (not broadband) has gone down. Finally you’ve agreed to issue a deadlock letter.

  • LeanintoDesign John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland @ASBO_Allstar I'm on 350 which is great but the router let's it down, the old superhub2 had much better firmware and an easier UI.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • shikhabhi Abhishek Sapra (@shikhabhi) reported

    @virginmedia I have called customer care thrice and all I got back was ‘sorry’. I honestly wasn’t expecting such an attitude from Virgin Media.

  • rmnd_m MRmnd (@rmnd_m) reported

    @virginmedia Sorry but that was the basis of the complaint! Which was supposed to be logged on Sunday? Do you have a contact to speak directly to someone in complaints rather than through the call centre?

  • Roo_88 Sarah Richelle (@Roo_88) reported

    @virginmedia I don’t understand why when switching providers (to yourself) it’s not obvious that I don’t have a virgin media wall socket to support the installation process. Now I have no internet for potentially 3 days and trying to work 😡

  • BlankFN__ 7 Blank. (@BlankFN__) reported

    @virginmedia So you are saying there is no solution and the cable would still be seen?

  • SykesIT_UK Sykes IT (@SykesIT_UK) reported

    @virginmedia business I deal with have not had internet for a week, they are being told that static address are down, but cant find anything online about it. I cant talk to Virgin so what's the deal?

  • PlaySushiUK Jason Maddison @LostinCult (@PlaySushiUK) reported

    Damn, we are struggling with bills at the moment, and we have just seen that our @virginmedia broadband bill is going from £32.00 to £46.50 at the end of the month :( Might have to look elsewhere as there are many cheaper deals with other UK providers right now...

  • scotvip scott vipond (@scotvip) reported

    @virginmedia I am shocked at your reply just about sums up virgins attitude to customer service, I dont pay for 50 meg i pay for more. Plus an uninterrupted service that i am not getting, if I wanted 50 meg I'd go to one of your more cheaper rivals and save myself some money.

  • spyhunter1983 Grouchy old man (@spyhunter1983) reported

    @virginmedia 3 days of internet outages in Hoddesdon. I sent a complaint, chased it up today by phone and you denied there was any problems in my area. Absolutely livid with anger, no compensation will be given. Strange as its working at the moment without me changing anything

  • DanSkarzycki Dan (@DanSkarzycki) reported

    @virginmedia rasist comments and arrogance on customer services line was beyond everything, on that point it left my partner crying. I just want You know we won't let that one slip. We pay for your broadband. We demand to be treated as CUSTOMER, not a garbage!!!

  • woza0365 Warren Archer (@woza0365) reported

    @virginmedia just hope you use O2’s customer service