Virgin Media Outage Report in Manchester, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Manchester come from postal codes M61, M24, M20, M15, M32, M1, M8 and M4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Stockport, Oldham, Rochdale, Hyde, Sale, Salford, Wilmslow, Stalybridge, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
Wi-fi | |
| Bolton |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
-
Allen Smith
(@allensmith566) reported
from
Bolton, England
Properly raining. I hope my @virginmedia engineer can sail through and fix my TiVo box 🌧
-
Moll
(@MollyPipping) reported
from
Cheadle Hulme, England
@virginmedia Still not working after pinhole reset. No tv and green bar flashing on router. Spending silly amounts on data in an attempt to contact you when I already pay a lot of money each month. Next door just told it will be fixed Monday. unacceptable service!
-
Alison Hesketh-Holt
(@Alison_hh) reported
from
Manchester, England
@virginmedia Media. I've never experienced such awful customer service in all my life!! If this isn't resolved I will be going to the national press. It seems a lot of people are experiencing the same problem. Your company should be ashamed of themselves!
-
Shez 🐾 Ⓥ
(@SheridanAlcock) reported
from
Manchester, England
Day 2... No services from Virgin Media! Still fixing the problem.. that's 2 days we are not paying for 😡😡
-
Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
Oh my god @virginmedia you installed our super fast 500mg broadband this week and since then we have had HALF the download we had before. You are impossible to reach by phone. Been on hold for over an hour to be cut off. Today zero internet. Sort it out or we cancel. #hopeless
-
Allen Smith
(@allensmith566) reported
from
Bolton, England
@virginmedia Engineer came and replaced my box. Excellent service and I am a happy customer 👍
-
Shaun
(@shaunbentley) reported
from
Atherton, England
@virginmedia Trip haziest outside my house cables running to next door which were supposed to be temporary, unstable service, rattling router, some of these issues have been resolved. Others haven’t. I’ve asked for final response but no one will talk to me about this.
-
Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
For the second time today @virginmedia we have no #internet. Your super fast broadband is super slow. Your customer service is non existent. We have rang all week. Every day. Have not spoken to a human. We are cancelling your awful service. People #beware of #vigrinmedia.
-
Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
@virginmedia Yes I don’t think so. You are certainly not marching with us. You haven’t replied to my tweets, answered my phone calls or made any effort at solving our problem. We upgraded to 500mg this week & have nothing but problems. Currently no internet. Thank god for @EE
-
Alison Hesketh-Holt
(@Alison_hh) reported
from
Manchester, England
@mascotmike @virginmedia I'm fuming with them. I have never experienced such awful customer services in all my life. We're going to cancel with them and go to the national press if they can't prove the "so called phone call". I think half their customers have similar problems.
-
Jon Samuel
(@djleumas) reported
from
Sale, England
@virginmedia That never happened. Just received an email stating that my online form had been received and it wa with the resolutions team. Apparently my complaint was never received as it doesn’t show on my account, yet I have email confirmation it was, although no contact from resolutions
-
Ross Mitton
(@rossmitton84) reported
from
Bolton, England
@David4Charnock @virginmedia Ha ha!! You’re getting help off my issue!! On hold for over an hour and live chat keeps disconnecting as no advisors are available!!
-
Moll
(@MollyPipping) reported
from
Cheadle Hulme, England
@virginmedia still not working! Done another reboot, pinhole reset. Been waiting on the phone for another 30 minutes with no answer. Website still says no problems. Will 100% be leaving your services after this awful performance and lack of communication around a problem
-
knowmadiqx2x
(@knowmadiqx2x) reported
from
Manchester, England
@JZief @virginmedia M19 levenshulme down too #virginmediabroadbandblues
-
Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
@virginmedia Your ‘efforts at customer service’ don’t appear to be working since I’ve not had a reply to my last tweet or Facebook message. But I am nothing if not persistent so I WILL keep trying until someone at virgin takes responsibility for offering some customer service #virginmedia
-
jake howarth
(@jakehowarthhh) reported
from
Salford, England
@virginmedia worst customer service I’ve ever received on hold for 20 minutes to then receive the news il be without WiFi for 24 hours and there’s nothing which can be done. Worst customer service going
-
Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
Thanks EE. Do you do home broadband cos @virginmedia are shockingly bad and has the WORST #customerservice I’ve had the misfortune to experience. #jobsworths apparently the machine Einstein “won’t let them” send out an engineer to fix the prob they caused.
-
RACH / ♡ 🐝
(@rach_griff) reported
from
Middleton, England
Day 4 of Netflix not working on @virginmedia !!!
-
Sean Doyle
(@SeanDoyle2) reported
from
Manchester, England
@virginmedia your customer service is appalling. You’ll be losing this customer.
-
Tracey Brooks
(@textmaniaa) reported
from
Bolton, England
@virginmedia what's the point in sending a letter stating if yr service hasn't resumed by 5pm ring this number. When they shut at 5pm. Poor service again from virgin media. Nearly 8pm and still no tele or broadband. What a joke of a company.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
clive Jackson
(@twittytwitoo) reported
@virginmedia why is it that you evade the question every time on your site when I want to cancel or upgrade my package with the requested page saying oops cannot be found. But you upgrade the price no issue for no reason. perhaps I should do this to my DD.
-
Marie Hattersley
(@kolakube1970) reported
@virginmedia I am extremely annoyed that we still have intermittent Virgin services!!! Who do I speak to about claiming back for being unable to use services for about a week without any issues???? Latest update says will be fixed by this evening but then it said yesterday by 4!
-
Niko Croft
(@croft_niko) reported
@OmbudServices Thanks. @cedrsays can you help with this. Not getting anywhere in the last 7 weeks. I would hope @virginmedia would sort it but no luck. Please can someone help.
-
Peter
(@Peter23193138) reported
@virginmedia does everyone know that virgin media and O2 are now selling 360 as one company, five calls hung up on, cancelled 360 with Virgin then had to cancel a SIM card we didn’t want or need . Told to give-it away to a friend. Totally mis sold.
-
Riics
(@Riics3) reported
@virginmedia Then the problem can be heard over the phone. They can pick up the handset and you, VIRGIN can hear the dead tone and also ring it and see the issue for yourselves. Is that enough detail for you ????
-
Martin O'Dwyer
(@marty_o_d) reported
@virginmedia Those numbers appear to be for existing customer which I’m not… I’d like to be though!
-
Neil 'Winston' Smith
(@Machiavellecon) reported
@simonnread @virginmedia Customer service is an under-appreciated victim of 'shrinkflation'.
-
sue rees
(@slr2001) reported
@virginmedia Net gear extender not working service dropping out all the time
-
michelle
(@fishlessfingers) reported
@virginmedia is there really no other way to cancel a broadband package but over the phone? I’m moving out of student rented accom and I have to cancel otherwise I’ll be charged for internet I can’t even use but I’ve been stuck in the queue on the phone for a long time
-
Martin Lowrie
(@ringroads) reported
from
Leeds, England
@virginmedia We have finally got through to someone other via a mobile phone to sort it out. But there does seem to be an issue with your website.