Virgin Media Outage Report in Manchester, England
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The latest reports from users having issues in Manchester come from postal codes M61, M9, M1, M15, M12, M11, M28 and M24.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Oldham, Sale, Bury, Bolton, Rochdale, Stalybridge, Altrincham, Wilmslow, Littleborough, Salford, Dukinfield, Hyde and Irlam.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Stockport |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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ourfloridaadventures
(@JennaAndKyle) reported
from
Manchester, England
@Aaronjgriffiths @virginmedia How annoying is it 🙈 mines still not working I don’t know what else to do
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Jeff Griffiths
(@UBuildmain) reported
from
Atherton, England
@virginmedia Thanks virgin media for putting my bill up yet agin with out any prior warning. Messaged and still no reply shocking customer service 🤬
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Rixie | MamaDemonDoggo
(@Gallerixia) reported
from
Salford, England
@virginmedia do you know when service will be back up. I have to make important phone calls before 5pm when lines are closed for the evening. I'm also an emergency contact for two children and an elderly relative who is also affected.
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Paul Croft
(@SCRcrofty83) reported
from
Salford, England
@virginmedia Done them both saying no issues but somehow I'm having WiFi connection issues
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Paul Croft
(@SCRcrofty83) reported
from
Salford, England
@virginmedia Is anybody else having problems with broadband in the Monton area
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Z Z Z Z oi oi oi.
(@zzzzoioioi) reported
from
Stockport, England
If you're a Virgin media customer and you don't have BT sport they are showing the game for free on channel 100 in HD! "Come on Chelsea"#ChelseaFC #CFC .
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Geoff Parkinson
(@GeoffParkinson6) reported
from
Tyldesley, England
@davetherave103 @JusticeCraig @virginmedia It’s bad customer relations that’s seeing customer leave for Sky to many outrages on virgin
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Ana Stewart
(@withloveanax) reported
from
Sale, England
@virginmedia A complaint has been logged but I still have not received a call from a supervisor. I have not been assured what compensation we will be given due to this chaotic mess!!!
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Andrew🐝
(@Andrewa9980) reported
from
Ashton-under-Lyne, England
@LucySD_ @virginmedia Ok cheers your more help than @virginmedia
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David Monaghan
(@Dave_mona) reported
from
Manchester, England
@virginmedia I was told that due to the error nothing could be done and I won’t be receiving my PS4 I now have to disappoint my two young boys when they get in from school. Not a great service I must admit.
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Chris Phelps
(@ChrisPhelps78) reported
from
Urmston, England
@virginmedia No area problems I am at a lose I’m tech savvy and rather sort myself but if I can’t or your engineers I give up.
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Manchester Tart
(@Manchester_Tart) reported
from
Urmston, England
@virginmedia get off the internet, I want to use the house phone! #virgin #down
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lynne davies
(@daviesl5) reported
from
Glossop, England
@virginmedia @NoodlesTCat You need to hurry up and get in the SK13 area! Sick of our internet with @BT. First 12 months fine then after you sign up with new contract, goes slow! Ring them and get fobbed off saying nothing is wrong
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aisha
(@aish_a_) reported
from
Bolton, England
@virginmedia I’m also sick of calling this number being told to press 1 then 2, when I get past 1 it asks for the account number no option to speak to a real person can I just get the phone number to speak to a real person who will help me
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Ana Stewart
(@withloveanax) reported
from
Sale, England
Imagine @virginmedia fitting your WiFi and the engineer hits a gas pipe. Then @BritishGas arrives to fix the gas pipe and hits a water pipe. Imagine having to chase VM to speak to a supervisor and still 4 days later no call back! Shocking!
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Chris Phelps
(@ChrisPhelps78) reported
from
Urmston, England
@virginmedia 14 year customer M41 area Manchester. New router Monday internet dropping around Tea time (350meg). Engineer yesterday new boosters and I’ve had to buy a ether switch as told it’s my cctv no it’s not. Let’s hear the PR BS I want a proper refund!!! #virginmedia
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ourfloridaadventures
(@JennaAndKyle) reported
from
Manchester, England
@virginmedia No we’ve been using it for years and it’s been fine. We’ve turned the box off & on to see if that would help but nothing
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David Monaghan
(@Dave_mona) reported
from
Manchester, England
@virginmedia I raised a complaint and the response was due to the package I was put on the PS4 wasn’t available. I just can’t understand how it’s now my fault I specified I wanted the PS4 it was the main reason for signing up.
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David Monaghan
(@Dave_mona) reported
from
Walkden, England
So after being told by the customer service guy at @virginmedia I would receive a free PS4 I have had to make a complaint only find out I was put on the incorrect contract that didn’t include a PS4. 😡@richardbranson i should of stayed with @SkyUK
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Ian
(@Mancman10) reported
from
Manchester, England
@virginmedia Hello please can you help as my remote control for my TV box has a button that is not now working so i need a new one but have forgotten the account password so i can't get through to anyone on the phone by dialing 150, please can you help me, thanks,regards Ian
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mina Shah
(@madebymina_) reported
@virginmedia Aaaand it’s down again. Completely unacceptable how often this happens.
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John Boxall
(@jdboxall) reported
@virginmedia Well @virginmedia of course I had - and of course it suggested incorrectly that there were no problems. Your website and systems are a magnificent piece of doublethink where you persist in claiming there are no problems when there patently are. Beyond 1984.....
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Kesha Heaven
(@kheavene17) reported
@virginmedia yet again the internet has gone down, this is ridiculous, there isn't a month that the internet works without an outage in this area, if there is a way I can switch providers I will, looking into it now😤
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Ross Wilcox
(@Rossi2k) reported
@virginmedia Call back was in regards to poor service received. 28 days to sort a complaint? Complaint was raised back in February this year!!! I was told at one point a manager would call me back within 3 days. That was late Feb/early March. No one has called. Feel let down #poorservice
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Richard Ian Gosnold
(@rigos101) reported
@virginmedia No the service has been down since Friday 16th - not acceptable.
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Lalo Schjetnan
(@lalinsch) reported
@virginmedia Hi there I was never contacted and no compensation was added to my bill even though I had 3-4 days of total service loss.
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Ross Wilcox
(@Rossi2k) reported
@virginmedia Service has been restored. Required cable re-pull? Same account, it’s my account. I care for my parents due@to their circumstance. So, all issues related to my account.
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loraine howard
(@moonstar124) reported
@notsupermum @virginmedia I’m with talk talk , not had any problems and so much cheaper than virgin media
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Danielle
(@daniellerx_) reported
Told by your customer services that it’s not his problem and I should go to Ofcom. How embarassing @virginmedia
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Ross Wilcox
(@Rossi2k) reported
@virginmedia I was told it is all listed in my records. It refers to my elderly disabled parents being left with no way of calling for emergency services if needed for 8 weeks. Dangerous situation during a pandemic I think. Also being misled / poss lied to as well.