Virgin Media outages and service status in Manchester, England

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Salford, Rochdale, Leigh, Stockport, Wilmslow, Bolton, Hyde, Bury, Altrincham, Middleton, Sale, Ashton-under-Lyne, and Littleborough.

City	Problem Type	Report Time
Manchester	Internet	18 hours ago
Manchester	Internet	1 day ago
Manchester	Internet	4 days ago
Oldham	Internet	4 days ago
Manchester	TV	5 days ago
Manchester	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

• 
  Nathan (@nathangreen101) reported 6 minutes ago from Ashton-under-Lyne, England

  Hi @virginmedia is there a particular reason your engineers phone to say they are here but never actually turn up?

• 
  SLT4K 👨🏻‍💻 🇬🇧 (@Slt4K) reported 7 minutes ago from Urmston, England

  @virginmedia / Super disappointed after calling to renew my contract and as an existing customer you can’t offer anything half as good as a new customer. Shocking customer retention strategy 🤯

• 
  Gemma ≅ (@SimpaticoGem) reported 22 minutes ago from Walkden, England

  Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?

• 
  GreenWasBlue (@GreenwasBlue) reported 24 minutes ago from Bolton, England

  @virginmedia I've tried the online help to no avail.Just going round in circles. How do I get to book a visit by a human being?? 😡

• 
  Scott Moseley (@roslers_vest) reported 25 minutes ago from Rochdale, England

  @virginmedia network down again in Heywood appalling lack of service yet again

• 
  Paul Regent (@PaulRegent1) reported 33 minutes ago from Bolton, England

  @virginmedia no internet available in Bolton - must be an outage as, although coverage is very poor, it isn’t usually this poor!!

• 
  Christopher Fox (@ChrisFoxRacing) reported 34 minutes ago from Bolton, England

  @virginmedia Already reported the broadband issues, and it's an issue where estimated fix times keep getting pushed back. With regards to mobile issues, this has been around the same length of time. The only way I've been able to get any connection at all is by switching to 3G

• 
  Hannah Tompkins (@he_tompkins) reported 37 minutes ago from Manchester, England

  @virginmedia my broadband was “delivered” today by Yodel but the package is no where to be seen and wasn’t attempted (I’ve been in all day waiting). I can’t get any help from them, please help!! 😭

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 40 minutes ago from Sale, England

  @virginmedia I also don’t need to monitor the quality of my broadband, I already know it’s awful. I don’t understand how that would help.

• 
  johnsonhomes (@johnsonhomes2) reported 40 minutes ago from Sale, England

  @virginmedia If that was the only issue than yes that would be the logical next step. But as you’ll see from the previous tweets and email sent on Wednesday it isn’t. All the issues need dealing with in the round or otherwise I’ll have to cancel and go back to sky.

• 
  Anthony Taylor (@anttaylor23) reported 47 minutes ago from Manchester, England

  @virginmedia The what's app line is fine, your advisers don't seem like they want to keep me as a customer. Well not for a decent price anyway 👀

• 
  Nick Lowden (@nick_lowden) reported 47 minutes ago from Manchester, England

  @virginmedia can’t get on service checker as app says it is out of service. Internet has gone down in M20 ?? When should it be fixed?

• 
  Liz Tuite (@tuite_liz) reported 49 minutes ago from Atherton, England

  @virginmedia See thread above, nothing changes except the time of the estimated fix. It must be very localised as not everyone in my area is affected. So if it is damaged cables, I haven’t seen anyone out repairing them over the weekend, it’s a joke

• 
  Liz Tuite (@tuite_liz) reported 53 minutes ago from Atherton, England

  @virginmedia Could the problems in the area have caused damage to the equipment? As it was working fine before. Do I get compensation for all this time as the earliest appointment is Friday 14th?

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 54 minutes ago from Sale, England

  @virginmedia You’re not understanding. I do contact when the issue is happening, your advisor then fixes it, but it then happens again within 24 hours. I need a ‘once and for all’ fix. Not this whack a mole approach you’ve had so far.

• 
  Richard Ashton 💙🇺🇦 (@Rik_Ashton) reported 55 minutes ago from Ashton-under-Lyne, England

  @SkyUK My Sky package is slowly edging up. Some new customer deals from a couple of years ago have worsened discounts but... I'm still around £30 a month better off than when I was with Virgin Media. Never going back.

• 
  officially Gaynor Austin 💙 (@birdflu_7) reported 55 minutes ago from Manchester, England

  @MartinSLewis I'm not sure if you can help me but here goes , in August I ended my contract with @virginmedia & to cut a long story short they still owe me £87 .+ They sent me a cheque in my maiden name so I returned it with a second copy of my marriage cert same as in 2015 1.

• 
  Liz Tuite (@tuite_liz) reported 58 minutes ago from Atherton, England

  @virginmedia my internet has been down since Friday afternoon. I was told it would be fixed in 24 hours, the time has since changed and is currently at 8pm this evening. I work from home so need my internet back up and running before Monday morning. This is disgraceful

• 
  Tiffers (@Tiffers1973) reported 1 hour ago from Ashton-under-Lyne, England

  Wow @virginmedia your services have gone off thu no fault of mine yet I have to wait 6 days for you to fix your faulty equipment!! Cancellation pending due to total lack of customer service! I have been a customer since day one and never have I exp such a lack of cust care

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 1 hour ago from Sale, England

  @virginmedia I have phoned you at least 10 times this week. I’ve had a visit from a technician. My Wi-Fi still doesn’t work. I rang up AGAIN in the last half an hour, after waiting for 30 mins to speak to someone, they said they had ‘system issues’ and hung up on me. (1/3)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bobby Bucks (@b0bbybux) reported 3 minutes ago

  @biggle1908 @SBarrettBar @tescomobile Indian “customer service” centres in the case of Virgin Media, utter and complete shambles.

• 
  LivingSage (@LivingSage2) reported 5 minutes ago

  @Dacosta150 @Jojo_agboola Bro, I’m on Youfibre too, lovely network. I dropped virgin media broadband, not because they are bad but cos of Youfibre upload speed. Their 1000mbps download is same with their 1000 upload. I’m on You2000 and it’s been lovely. @Jojo_agboola should try it

• 
  Paddy Sweeney (@PaddySw99745534) reported 8 minutes ago

  @virginmedia @LucyW1972 Why is no one dealing with customer service complaints. For one month now I have emailed, messaged called but still your equipment has not been sorted. Paddy Sweeney

• 
  Paul O'Brien (@PaulOBrienKil) reported 12 minutes ago

  @VMSportIE I strongly urge anyone thinking of subscribing to @virginmedia to NOT do it. Took over a hour to get through to customer service & they still won't fix their mistake. Shambles of an organisation.

• 
  Steven Adams (@StevenAdams2) reported 12 minutes ago

  @virginmedia hi can I say that Callum your engineer in Peterborough was a great help We had been without TV for a week spent hours on the phone trying to sort it out. He visited and within an hour it was all working again

• 
  John McClave (@johnmc32) reported 13 minutes ago

  @virginmedia hi broadband down in D24 since last night any resolution time?

• 
  Philip Robson (@philnap73) reported 15 minutes ago

  @InPostUK Thanks but @virginmedia say it is with you and down to you to deliver. How does this get resolved? It does not appear to have left your depot

• 
  Caz (@caz_fizz) reported 17 minutes ago

  @MelJanie @virginmedia Virgin made all customer care off shore and made us all redundant, just so they can save money...but in the process are losing their customers.

• 
  andy spinoza (@andyspin) reported 24 minutes ago

  @virginmedia my screen keeps having a giant error message ‘Channel Failed’ over the picture which is actually working! Anyone else having this issue? Usual rubbish Virgin customer service not picking up - waiting over 45 mins now.

• 
  ☣ ѕєℓιиα куℓє ☣ (@J3_D1) reported 25 minutes ago

  Would you rather eat a bag of broken glass or deal with @virginmedia I can’t decide…