Virgin Media Outage Report in Manchester, England
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The latest reports from users having issues in Manchester come from postal codes M61, M24, M15, M4, M32, M21, M34 and M1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Altrincham, Wilmslow, Salford, Sale, Bolton, Stockport, Oldham, Rochdale, Hyde, Stalybridge, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
Total Blackout | |
| Manchester |
||
| Manchester |
Total Blackout | |
| Manchester |
Wi-fi | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@bluecitygirl232 @virginmedia I had the same issue with them in December always down not reliable couldn’t WFH so binned them off went to BT and fingers crossed not had an issue to date
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SLT4K 👨🏻💻 🇬🇧
(@Slt4K) reported
from
Urmston, England
@virginmedia / Super disappointed after calling to renew my contract and as an existing customer you can’t offer anything half as good as a new customer. Shocking customer retention strategy 🤯
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Chris Atkinson
(@AckersStorm) reported
from
Middleton, England
@virginmedia when will the broadband issues be fixed properly in my area?
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Dave
(@bigdave22003388) reported
from
Manchester, England
@virginmedia im guessing technical support ain’t working ? Got no tv and can’t get any help
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia you have caused me nothing but hassle for months now. Your customer service team are completely useless.
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia Don't give me your copy and pasted waffle. You have done nothing to help. You have been an absolute thorn in my side! "I'm so sorry you feel this way" is such an outdated and terrible response from a marketing point of view btw.
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Nathan Talbot
(@nathantalbot) reported
from
Salford, England
Is anyone experiencing a Virgin Media outage in M6 currently? Fibre Broadband is struggling to connect
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Nathan
(@nathangreen101) reported
from
Ashton-under-Lyne, England
Hi @virginmedia is there a particular reason your engineers phone to say they are here but never actually turn up?
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johnsonhomes
(@johnsonhomes2) reported
from
Sale, England
@virginmedia The guy I spoke to at VM yesterday said that she wouldn’t be eligible for a “disabled” phone line to be installed because it wasn’t claimed when they dug the front garden up 18 months ago. We were never given this as an option at the time, if we had we would have insisted on it.
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johnsonhomes
(@johnsonhomes2) reported
from
Sale, England
@virginmedia If that was the only issue than yes that would be the logical next step. But as you’ll see from the previous tweets and email sent on Wednesday it isn’t. All the issues need dealing with in the round or otherwise I’ll have to cancel and go back to sky.
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia I've been a customer for 10 years. Is this how your treat your loyal customers?
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia As I say. I don't like publicly shaming a company that was once good. But your customer service is an absolute disgrace
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johnsonhomes
(@johnsonhomes2) reported
from
Sale, England
@virginmedia Her phone like works at the moment because she has power but not in a power cut. This is one of the issues set out in the email which VM requested I send on Wednesday
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️
(@sharper76) reported
from
Manchester, England
@virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi
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Edwin Daniel
(@EdwinDa18453545) reported
from
Stockport, England
@virginmedia @richardbranson @VirginMediaCC unethical practice & worst cust serv.after 50 days of total loss of service and no resolution and taking 52 pounds for that period from me now they are denying compensation as well as refund of monies taken.
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️
(@sharper76) reported
from
Manchester, England
@virginmedia In the orders and appointments section it says there are none. The text I have received confirming the appointment and threatening me with a £25 fine is different to the one offered to me by your customer services.
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Anthony Taylor
(@anttaylor23) reported
from
Manchester, England
@virginmedia The what's app line is fine, your advisers don't seem like they want to keep me as a customer. Well not for a decent price anyway 👀
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
Every time speak to @virginmedia @Virgin customer service I die a little bit inside #emogirl
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Mark Armstrong
(@mark001282) reported
from
Manchester, England
@virginmedia I spoke to your customer service team on 2nd January who advised all issues had been resolved and my sim card was being sent out by royal mail delivery. Even with any postal delays out of your control it seems odd that it hasn't arrived.
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️
(@sharper76) reported
from
Manchester, England
@virginmedia I’ve just connected a new router for faster speeds and it isn’t working. I’ve called up and your customer services person who told me contradictory information, put me on hold and then hung up on me.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Habib
(@Habib____1) reported
@AlJawadAQ If you're on EE and still want to use their network, consider Virgin Media.
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Ryan
(@ryanbate) reported
@virginmedia play this stupid game. Been dealing with these people on chat since 4pm last night, with the current one now having gone on break. When's my break?
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Andriy
(@deek2708) reported
@virginmedia I’ve been trying to raise a complaint via phone which proved useless, via WhatsApp for over 3 hours, and the function isn’t available through your website! Can someone contact me immediately to resolve this issue!
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James
(@Grimez1987) reported
@virginmedia can you tell me why after becoming a customer in November 2021, I’m still left without broadband, yet to be installed in May 2022. We’ve had several workmen attend to carry out ‘work’ all left without an explanation and no work done. It is getting ridiculous now.
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Charlotte
(@cmdhindle) reported
@virginmedia Are you asking me to be available for six hours? Can we fix a time?
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Melissa Payne
(@beequeenpayne) reported
@virginmedia are disrespectful to a Deaf person, and they accepted my complaint and closed my account then now they still claimed for the money that apparently I have another account,when I let them know to changed the address BUT they didn’t let me know about other account 😢😭
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Nicola Cook-Moss
(@cook_moss) reported
@virginmedia Hi once again issue has not been fixed pls confirm the 30 days notice has started as I have t heard back from you since our conversation
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Scott McDonald
(@scottmcd10) reported
@virginmedia Found out my grandfather (90 years old) has been paying £150 per month for a package you advertise for half than that. Was told they could drop it to £110. Don't want the rigmarole of 'cancelling/new contract'. Any help on this, VM? #costofliving #martinlewis
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Andriy
(@deek2708) reported
@virginmedia It doesn’t allow me to use the function as when I log in im told my account has been discontinued! As an aside I’m still battling with your WhatsApp chat for four now, having been passed to numerous teams who cannot help!
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Gerryla
(@gearoidfx) reported
@VirginMediaIE Hi. Have an issue accessing my virgin media online. Would you be able to help? Thanks