Virgin Media outages and service status in Manchester, England

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Oldham, Ashton-under-Lyne, Bolton, Rochdale, Salford, Bury, Dukinfield, Hazel Grove, Littleborough, Wilmslow, Sale, and Leigh.

City	Problem Type	Report Time
Manchester	Internet	8 hours ago
Manchester	Internet	10 hours ago
Manchester	Internet	13 hours ago
Manchester	Total Blackout	13 hours ago
Stockport	Internet	1 day ago
Manchester	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

• 
  🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁) (@JohnnyDude1983) reported 7 minutes ago from Bury, England

  @bazza141 @virginhelp @virginmedia Join the club. I spent over 1hr 30 mins trying to get a issue resolved . I kept getting through to their over-seas call centres . It took almost 20 call re-tries to get through to a young lady over in Newcastle 😳😞. It's rediculous that they got call centres in 17 countries.

• 
  Mark Armstrong (@mark001282) reported 12 minutes ago from Manchester, England

  @virginmedia I spoke to your customer service team on 2nd January who advised all issues had been resolved and my sim card was being sent out by royal mail delivery. Even with any postal delays out of your control it seems odd that it hasn't arrived.

• 
  Anthony Taylor (@anttaylor23) reported 13 minutes ago from Manchester, England

  @virginmedia The what's app line is fine, your advisers don't seem like they want to keep me as a customer. Well not for a decent price anyway 👀

• 
  Josh B (@JoshuaBurns) reported 16 minutes ago from Manchester, England

  @virginmedia on my second week of being a first time customer with you and my connection has been down for nearly 10 hours now. What’s going on?

• 
  Peter Thornton.🇺🇦 (@insidewrite1957) reported 17 minutes ago from Ramsbottom, England

  @eshelm @simonnread @virginmedia Worst people I’ve ever worked for By a distance

• 
  Neil Ashton (@NeilAshtonActor) reported 32 minutes ago from Stockport, England

  @jimmyoates @virginmedia Same James. Same area and it’s not been working for an hour. It says on their website no issues in the area but not had any service.

• 
  Kelly Walsh (@Kellywalsh758) reported 33 minutes ago from Stockport, England

  @virginmedia Iv asked lots of questions that have gotten me no where. To be hung up on over & over. They gave me a date of 17th December for it to have it installed no reasons as to why nothing explained I just think it’s a joke and the costumer service is dreadful. To have to wait 6 weeks!!

• 
  🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁) (@JohnnyDude1983) reported 35 minutes ago from Bury, England

  @virginmedia Hi. Is there a difference between cat 5E & cat6 & cat7 ethernet performance wise on your network 🤔. I'm using cat 6 ethernet from my hub 3.0 to your provided powerline booster . Then from powerline booster to my V6 box. I'm using cat7 ethernet from hub 3.0 to V6 🤔

• 
  яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported 37 minutes ago from Oldham, England

  @virginmedia No point, there is a problem but it shows there aren't any issues in the area.

• 
  Dave Garside🇺🇦🇬🇧❤️ (@DaveGarside) reported 39 minutes ago from Manchester, England

  @virginmedia No. Tv is fine. I can access VOD such as Amazon Prime & Youtube no problem

• 
  Laura May (@Laura_May_Ness) reported 45 minutes ago from Manchester, England

  Hi @virginmedia I have just moved into a new apartment where Wi-Fi is included. I have registered as a resident and I have received a pre-contract email but no account number and I am unable to connect to the Internet. Can you help me set things up?

• 
  Ray Morgan. NHS💙🇺🇦 (@Rayzor74) reported 46 minutes ago from Stockport, England

  Good start to the day with @virginmedia informing me my monthly bill is increasing by £15/month and I have until the 17th of April to decide on my options. That is £180 annually. Having been firstly a Nynex customer and a Virgin customer since the takeover think it may be time

• 
  Nathan (@nathangreen101) reported 47 minutes ago from Ashton-under-Lyne, England

  Hi @virginmedia is there a particular reason your engineers phone to say they are here but never actually turn up?

• 
  Liz Tuite (@tuite_liz) reported 47 minutes ago from Atherton, England

  @virginmedia Can you check that I will be receiving a credit on my next bill as it has been down since Friday afternoon and I don’t think it will be fixed by 12pm today, I think that time will get changed again.

• 
  Scott Moseley (@roslers_vest) reported 48 minutes ago from Rochdale, England

  @virginmedia well the woeful service in Heywood continues after “fixing” the fault this morning which resulted in me being unable to work from home the network has dropped again this evening absolutely shocking service

• 
  Josh B (@JoshuaBurns) reported 49 minutes ago from Manchester, England

  @virginmedia Yes, tried last night and your service status page was actually down. Today I checked and it showed no issues, I run the diagnostic and no issues either. Came back up late this afternoon.

• 
  Mark Armstrong (@mark001282) reported 51 minutes ago from Manchester, England

  @virginmedia I've been a customer for 10 years. Is this how your treat your loyal customers?

• 
  officially Gaynor Austin 💙 (@birdflu_7) reported 53 minutes ago from Manchester, England

  @MartinSLewis I'm not sure if you can help me but here goes , in August I ended my contract with @virginmedia & to cut a long story short they still owe me £87 .+ They sent me a cheque in my maiden name so I returned it with a second copy of my marriage cert same as in 2015 1.

• 
  SLT4K 👨🏻‍💻 🇬🇧 (@Slt4K) reported 56 minutes ago from Urmston, England

  @virginmedia / Super disappointed after calling to renew my contract and as an existing customer you can’t offer anything half as good as a new customer. Shocking customer retention strategy 🤯

• 
  Simon Manning 🇪🇺 - SiManM20@mstdn.uk (@SiManM20) reported 56 minutes ago from Manchester, England

  @virginmedia are you down again in M20? Hub flashing red again.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  calnorth (@CCalnorth29046) reported 6 minutes ago

  @ABridgen Pleased to see they blocked Virgin Media as well. The poor old bumbellina's will be starved of some perverse "Delight". 🤪

• 
  Roy Cadge (@RoyCadge) reported 12 minutes ago

  @Brand_Concierge @virginmedia Good choice to return kit, they don't give a return box go to your O2 shop, they will scan it and send an email straight away, KEEP EMAIL! they will try and say you never returned and keep changing you also make sure the account is closed and demand your data removed!

• 
  Jon Ashman (@JonAshman2) reported 15 minutes ago

  @virginmedia I’m paying £176.00 per month for your services so quite frankly an apology isn’t good enough I’ll contact yourselves later regarding my contract the service you now offer is woeful

• 
  FITZ (@hannah_fitz1) reported 17 minutes ago

  @virginmedia what an appalling service you provide 😡 customer experience is shocking and only getting worse. Teams don’t talk to each other and complaints process is laughable. Get me to Sky. #terrible

• 
  Archie Cook (@monty99_) reported 17 minutes ago

  @virginmedia Hi, I am stuck in a web chat loop. My Hub has been provisioned on a DS-Lite IPv6 profile on the network side, disabling my Modem Mode and port forwarding. Web chat keeps telling me to do a pinhole reset, which will not fix a network profile issue. Can an agent

• 
  Dan Stevens (@DanStev14730264) reported 19 minutes ago

  @virginmedia @LadyLucia05 Can you please advise what and how you are going to compensate. We have been waiting 3 days already and then you have the cheek to say we'll have no service until the 10th of July. Please respond asap. This is outrageous

• 
  betterireland1 (@betterirel99972) reported 21 minutes ago

  @VirginMediaNews Locals, Virgin Media are an enemy to the Indigenous population, Look at the wording, a BRIT media company doing this, Cromwell looking down laughing.

• 
  Troy Pemberton (@tpembe1) reported 22 minutes ago

  @virginmedia The network issue was supposed to be fixed on the 2nd July. Low and behold I am still experiencing the same problems a day later.

• 
  Techno Jesus (@TechnoJesus420) reported 23 minutes ago

  @virginmedia please change the on hold music for uk callers, it's so awful I had to end my 30 min call before resolution. The long call and language barrier are bad enough, that crap jazz hold music is just too much.

• 
  i (@nooneugly) reported 23 minutes ago

  Omg I have to watch the rugby on virgin media player? It’s like watching is 420p wtf is this man