Virgin Media Outage Report in Manchester, England
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The latest reports from users having issues in Manchester come from postal codes M61, M15, M1, M3, M4, M2, M45 and M30.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Manchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Manchester, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Manchester, Oldham, Salford, Bury, Rochdale, Stockport, Altrincham, Wilmslow, Sale and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Internet | |
| Manchester |
Internet | |
| Bolton |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Oldham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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The Real Guy Gardner FBPE
(@guy140771) reported
from
Salford, England
@harrisonmp They wrote to me about my complaint saying they’d been trying to contact me, they haven’t unless they’re still using the wrong mobile number which I’ve informed them about. We’ll ignore the fact that my landline is with them. I just wish someone @virginmedia would take ownership
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia It’s NOT an upgrade which I made clear on the phone. Again, no mention of this being the issue.
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia Another issue is if I were to get a phone call in a weeks time I cannot just stop the job I do to answer it. Where will we be then? Having worked for Virgin I know exactly what’s going to happen. This won’t get sorted until my new bill gets paid for services I don’t want ....
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john slater
(@johnslater613) reported
from
Manchester, England
@virginmedia loosing connection again today the router seems to keep resetting its self have not had constant connection for weeks. You keep saying we need to send signal to router ???
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BBird
(@bizzarebird) reported
from
Bolton, England
@virginmedia what's the best way to report a fault without having to go to offshore fault peeps and go through off the turn off switch on again? My WiFi is horrific, and only affects WiFi intermittent service and it disables. Done all the usuals it's knackered WiFi on router.
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Humps Snr
(@HumpsSnr) reported
from
Stockport, England
@virginmedia Thank you for your response. I have submitted a complaint, although I’ve no response to that either. Our internet is shocking and we’ve got a temp fix outside which needs to be made permanent from 4 wks ago. Paying a lot for nothing currently
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The Real Guy Gardner FBPE
(@guy140771) reported
from
Salford, England
So @virginmedia it’s now 48 hours I’ve been waiting in this queue for a call back. I’d appreciate a response before I cancel my package!
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J K P
(@JiriKPinnock) reported
from
Manchester, England
@virginmedia Trying to get some help, on the phone over 30mins. My new bill was overcharged, pls fix it ASAP.
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Tracy Dewhurst
(@TracyDewhurst) reported
from
Ashton-under-Lyne, England
@virginmedia Can anyone tell me the best way to get in touch with virgin media to resolve a billing issue. Phoned them on several occasions and still no resolution.
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Jimmy McLaughlin
(@longsightjimmy) reported
from
Stockport, England
@virginmedia internet was down in Heaton Norris this morning #SK4 but back again now #FYI
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Humps Snr
(@HumpsSnr) reported
from
Stockport, England
Over 3 hours and counting on the phone to @virginmedia , spoken to 5 different people and put on hold for the 6th time now. Issue yet to be resolved 🤬🤬🤬 #vpoorcustomerservice #timeforachange
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
Hey @virginmedia On the phone to your customer service for 80 minutes in total now and counting. Been put on hold for 30 minutes of that. Losing will to live! Pound to a penny you lot cut me off in a minute......
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia Bet you anything they won’t I’m sorry to say. Never known a change in contract to take a week. Normally done there and then on the phone. The lady didn’t mention anything about this being the case. What now? I’m not waiting a week I’m afraid.
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Mike Mee #FBPE
(@Mug_UK) reported
from
Stockport, England
@PThexton @virginmedia They closed down the Stockport branch too. Maybe there's a "why do I have to pay for a phone line" page within their FAQs ...
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BBird
(@bizzarebird) reported
from
Bolton, England
@virginmedia No i can't see it, scan says no issues as the issue is only with WiFi. It's down again its insane. Doing full reset to factory setting see if that helps. But no link to report fault on my account
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The Real Guy Gardner FBPE
(@guy140771) reported
from
Salford, England
@virginmedia Thanks for your reply. Your @virginmedia text bot clearly stated your aim for a human to ring me back within 4 hours - it’s now over 120 hours. May I suggest you update your message, also can you confirm I’ll receive the promised phone call or should I cancel my subscription?
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia what a rubbish service they now provide, new Hub 4 supposed to be technically advanced always crashing, hopeless service, do not subscribe join me #leavevirginmedia media
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Tony Jacobs
(@tonyj01) reported
from
Manchester, England
@DawnBly68 @MartinSLewis @virginmedia They make more money with their present commercial stance - loyalty is NOT valued, the new customer is king. So become a new customer.
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia Beyond belief since the link provided doesn’t work. I’m sorry but @virginmedia is a failing company with poor technology. I could never recommend them to anyone, Hub 4 failed again today, so unreliable it’s a joke
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macauley stephens
(@m_stephens8) reported
from
Bolton, England
@virginmedia is the worst for speaking to an actually person🤯 adding packages unauthorised then making the bill nearly double.. jokers
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Aj Sandhu
(@ajss91) reported
@virginmedia absolutely disgraceful service. Our TV and broadband has been out for over 12 hours with no sign of returning. How can this be possible during a lockdown where we are being told to stay at home. AVOID THIS COMPNAY AT ALL COSTS!!
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Guy Travis
(@haggisman65) reported
@virginmedia They don't give one they don't enter into any dialogue. The other guy who already received his referral fee after having to write to head office. I even sent them his complaint details. Reference and outcome
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RA
(@RAgoooner) reported
@virginmedia Having been awful for the past few days, I got through on the phone to be told an expected resolution of 28 Jan. To say that’s unacceptable is an understatement
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Roger Cohen
(@rogcohen) reported
@virginmedia There has never been any area problem with broadband listed on the service status site when we’ve had the outages. Engineer is booked for 26/01 and not cancelled yet. Is it worth having them visit if there’s no problem at the time? I don’t want anyone in the house unnecessarily
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Steve Shaw
(@steveshaw83) reported
@virginmedia Yes, I’ve already had the copy and paste from your SMS team. My monthly bill has increased by nearly £20 (52.5%) in the last decade while my service hasn’t changed a bit. Meanwhile I can switch to BT and receive more than double the bandwidth for a lower monthly cost.
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MATT WWFC ROCK /\_/\
(@MATT_WWFC_ROCK) reported
@virginmedia I won’t bother because you as a company make it such a task to complain and the time and effort it would take wouldn’t be worth it for a £20 refund. I raised a complaint December 8th and had to wait 30 days and several calls totalling to over 3 hours to get it resolved.
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Gonzalo Quero
(@TheRealThau) reported
Hey, @virginmedia, your phone support needs a bigger playlist. Listening to the same four songs for three hours gets slightly tiring. If only your company had a music division...
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Steve Shaw
(@steveshaw83) reported
@virginmedia Your team had the gall to try and upsell me on phone and TV packages. I’ve been a top broadband package user with virgin for 23 years and have never had a phone or TV package.
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Andrew Herrington
(@Hezzie007) reported
@virginmedia Right...so you admit the service has been reduced, I’m happy to pay fir what we get, which is 3Mb broadband, how much is that? Then add the 3.50 on to it if you wish 👌
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Steve Hall
(@SteveHa85618483) reported
@virginmedia any news on my complaint no one has contacted me at all