Virgin Media

Virgin Media Outage Report in Manchester, England

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The latest reports from users having issues in Manchester come from postal codes M61, M15, M7, M32, M23, M8, M43 and M40.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Manchester, England 03/05/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Stockport, Oldham, Rochdale, Salford, Ashton-under-Lyne, Cheadle, Hyde, Sale, Bury, Stalybridge and Altrincham.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomBolton Internet
United KingdomManchester TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • Mrs_H_Clifford ♥ Hayley Clifford ♥ (@Mrs_H_Clifford) reported from Mottram in Longdendale, England

    @virginmedia absolute disgrace rearranged 2 installations now. Been over 2 months now. Excuse after excuse. This is how you treat new customers??!! Disgrace

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    Mmm @virginmedia wifi down again for the third day in over a week. Any chance anyone can help here

  • skulkinloafer The SkulkingLoafer (@skulkinloafer) reported from Manchester, England

    @virginmedia I’ve been waiting since 15:30 for someone to come back to me via your chat service. You claim it allows me to get on with the rest of my day but it also means it takes me about 3 days of dedicated screen time to get a response?

  • WrenJohn John Wren (@WrenJohn) reported from Oldham, England

    @virginmedia You cannot try to say that leaving an elderly vulnerable person in their eighties for so long without a telephone is acceptable, nor is trying to make COVID an excuse. @virginmedia are failing in their responsibilities. Hub 3 worked fine Hub 4 will not, poor tech by you?

  • twiddlemeister Dave (@twiddlemeister) reported from Cheadle Hulme, England

    I think @Cosatto_Tweets has to have the worst customer service I’ve ever experienced. And I’ve rung Virgin Media a fair few times.

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    Hi, it's Virgin Media. We've put your service visit on hold while we investigate a network problem affecting your services. We'll update you when this is fixed. 3rd time in a week @virginmedia 3rd time in a week

  • cooki40 Tracey Cookson (@cooki40) reported from Sale, England

    @BBCWatchdog @BBCTheOneShow Completely agree @virginmedia are the worst!! After over 4 years they charged me to leave!! Terrible service all round #treatloyaltylikeroyalty

  • j_roddy Jane (@j_roddy) reported from Manchester, England

    @virginmedia Nobody has replied to me, very poor service to a customer that has been with your company for 15 years

  • j_roddy Jane (@j_roddy) reported from Urmston, England

    @virginmedia who do I complain to for poor customer service? The consultant laughed at me, spoke over me, told me to stop talking and then put the phone down on me...I think you need to address your customer service training.

  • CurryInTurry DJ Nerja (@CurryInTurry) reported from Ashton-under-Lyne, England

    @virginmedia It's £10 pm extra. I'm pleased with it just wish you could sort signal out where I live. Hope when swap to 02 your signal will be better

  • DallasCowboysMV Michael Vix (@DallasCowboysMV) reported from Atherton, England

    @virginmedia internet down for me. Your tests keep failing and now it’s telling me you can’t run anymore tests until tomorrow. Engineers visit page crashed as well 😡

  • bigghandsltd Jon Rebbeck (@bigghandsltd) reported from Manchester, England

    Dear @virginmedia I contacted you over 9 days ago, you quickly responded to take my complaint off social media but didn’t reply to my response. Your service is diabolical! £55 per month for a poor #broadband service @VirginMediaNews #ripoff @BroadbandCensus

  • krisminime Kristoffer Tsinontas (@krisminime) reported from Stockport, England

    @virginmedia This texting service is absolutely dire. Random disconnects. New people don’t have the chat history. Being passed between dependents constantly leading to 10+ hour waits. I don’t want to sit on hold on the phone. Can someone DM over Twitter instead?

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Yes so I can expect 24 hr loss of service. 2nd time in a week. What remuneration are you offering for this loss of service?

  • WrenJohn John Wren (@WrenJohn) reported from Oldham, England

    @virginmedia going from bad to worse, trouble with new Hub 4, now tried for two days to get engineer to attend and sort out the faulty phone line for an elderly. & vulnerable relative, appallingly bad customer service, all they do is blame Covid. They are a complete disgrace!

  • alifahim009 Fahim Ali (@alifahim009) reported from Oldham, England

    @virginmedia It says no issue and so no fix time. There's 4 of us unable to do our jobs and work because of this. Thank you for replying

  • CurryInTurry DJ Nerja (@CurryInTurry) reported from Ashton-under-Lyne, England

    @virginmedia Virgin TV Go app on Android still down. One week now. This is not good. Missed loads of stuff when out and about. And yes I have uninstalled and reinstalled on multiple devices!

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

  • beefstock3 colin paul henstock (@beefstock3) reported from Manchester, England

    @virginmedia so I pay £140 per month for your gig 1 broadband yet it’s been slow for last 3 weeks and the last 24 hours I had no internet full stop so how will you resolve this please.

  • RaivisOlehno Raivis Olehno (@RaivisOlehno) reported from Middleton, England

    Really bad customer service from @virginmedia . Was told that manager will call me within 1 hour. As expected, nobody called. Overcharged me and refusing to refund.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • OllieCoburnGSR Ollie Coburn (@OllieCoburnGSR) reported

    I've been a @virginmedia customer for two days and my internet is down already. No service until 3pm. Fantastic when trying to work from home.

  • GaryBurns1209 Gary Burns (@GaryBurns1209) reported

    @virginmedia what poor service from virgin media. Mother moved to care home and spent last two days trying to get through to have equipment removed. Just messages from a Bot saying you’re still in the queue!! Believe in Sky!

  • Gingerbird1980 Rachel White (@Gingerbird1980) reported

    @virginmedia there's an outage in Carrickfergus, NI. Tried to call to report it but automated voice tells me to organise an engineer visit to look at the hub. It's not just me. Any update?

  • angiejc1979 angela charles (@angiejc1979) reported

    @virginmedia I’ve spent hours and hours trying to sort this horrific situation out your customer service is appalling

  • bartkartoffeln Bartkartoffeln (@bartkartoffeln) reported

    @ShelbyGunner @virginmedia I hate you. :( I would be glad if I had your 350. *sobs in a corner* (enjoy! You know I support you. <3 )

  • centaurxs JT (@centaurxs) reported

    @virginmedia Nothing at all. Coming up to 1hr on hold for customer services...

  • mcollins810 michael collins (@mcollins810) reported

    So, Virgin Media has aborted its tech support. Is the company about to close?

  • paddy_foran paddy-jamaica (@paddy_foran) reported

    @virginmedia I don't understand how you can miss sell products so many times and yet lie about it . Surely that's against the law ???? #laws #Richardbranson you need to sort your lieing staff . And as for your #complaint team don't make me laugh

  • SunnyHanspal2 Sunny Hanspal (@SunnyHanspal2) reported

    @virginmedia No internet for a week now. . Service status on the site not working either. I require confirmation if this is a know issue in the Isleworth area and I will require compensation as ive not been able to work

  • Ballyorgan tomthumb (@Ballyorgan) reported

    @virginmedia what is going on today with the internet in the TW1 area. Whole house is down. Unplugged and plugged router back in but still no good !!!! When will it be fixed ??