Virgin Media

Virgin Media Outage Report in Manchester, England

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The latest reports from users having issues in Manchester come from postal codes M61, M15, M4, M12, M34, M40, M8 and M18.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Manchester, England 12/20/2025 02:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Manchester, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Salford, Bolton, Dukinfield, Hyde, Irlam, Wilmslow, Oldham, Altrincham, Sale, Rochdale, Stalybridge, Cheadle and Middleton.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Wi-fi
United KingdomManchester TV
United KingdomManchester Wi-fi
United KingdomStockport Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • MaryAkram3 M A R Y (@MaryAkram3) reported from Oldham, England

    @virginmedia Internet not working again!

  • Andy666666 Andrea Colley (@Andy666666) reported from Oldham, England

    @virginmedia internet down again!! 🤨is there a problem in OL4-2SZ

  • Croston2Croston LilnPen Borders (@Croston2Croston) reported from Ashton-under-Lyne, England

    @virginmedia within the last hour I've had three phone calls claiming to be from Virgin Media technical support saying there's a problem with our internet speed. Each time when I respond I will ring VM direct on 150 they hang up. I'm ex-directory have you been hacked?

  • j_roddy Jane (@j_roddy) reported from Urmston, England

    @virginmedia who do I complain to for poor customer service? The consultant laughed at me, spoke over me, told me to stop talking and then put the phone down on me...I think you need to address your customer service training.

  • j_roddy Jane (@j_roddy) reported from Manchester, England

    @virginmedia Nobody has replied to me, very poor service to a customer that has been with your company for 15 years

  • WrenJohn John Wren (@WrenJohn) reported from Oldham, England

    @virginmedia going from bad to worse, trouble with new Hub 4, now tried for two days to get engineer to attend and sort out the faulty phone line for an elderly. & vulnerable relative, appallingly bad customer service, all they do is blame Covid. They are a complete disgrace!

  • cooki40 Tracey Cookson (@cooki40) reported from Sale, England

    @BBCWatchdog @BBCTheOneShow Completely agree @virginmedia are the worst!! After over 4 years they charged me to leave!! Terrible service all round #treatloyaltylikeroyalty

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    Mmm @virginmedia wifi down again for the third day in over a week. Any chance anyone can help here

  • krisminime Kristoffer Tsinontas (@krisminime) reported from Stockport, England

    @virginmedia This texting service is absolutely dire. Random disconnects. New people don’t have the chat history. Being passed between dependents constantly leading to 10+ hour waits. I don’t want to sit on hold on the phone. Can someone DM over Twitter instead?

  • HankinsonAdam adam hankinson (@HankinsonAdam) reported from Ashton-under-Lyne, England

    @virginmedia shocking service I have been on hold for around 30 mins and counting

  • alifahim009 Fahim Ali (@alifahim009) reported from Oldham, England

    @virginmedia It says no issue and so no fix time. There's 4 of us unable to do our jobs and work because of this. Thank you for replying

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

  • WrenJohn John Wren (@WrenJohn) reported from Oldham, England

    @virginmedia Hi thanks for trying to help, much appreciated. As you suggested I downloaded the Virgin Connect App but that relates just to Hub 3 not the latest Hub 4 that we have now been given. All Ok now though with the exception of the Teckin WI-FI plugs which will not connect?

  • RB10__ rafik (@RB10__) reported from Bolton, England

    @virginmedia virgin go app down again

  • DallasCowboysMV Michael Vix (@DallasCowboysMV) reported from Atherton, England

    @virginmedia internet down for me. Your tests keep failing and now it’s telling me you can’t run anymore tests until tomorrow. Engineers visit page crashed as well 😡

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Yes so I can expect 24 hr loss of service. 2nd time in a week. What remuneration are you offering for this loss of service?

  • AndyPJo1 Andy Johnson Media (@AndyPJo1) reported from Manchester, England

    Hi @virginmedia any reason why our wi-if is down again in south Manchester? Postcode M210ZN.

  • WrenJohn John Wren (@WrenJohn) reported from Oldham, England

    @virginmedia You cannot try to say that leaving an elderly vulnerable person in their eighties for so long without a telephone is acceptable, nor is trying to make COVID an excuse. @virginmedia are failing in their responsibilities. Hub 3 worked fine Hub 4 will not, poor tech by you?

  • skulkinloafer The SkulkingLoafer (@skulkinloafer) reported from Manchester, England

    @virginmedia I’ve been waiting since 15:30 for someone to come back to me via your chat service. You claim it allows me to get on with the rest of my day but it also means it takes me about 3 days of dedicated screen time to get a response?

  • FARNSY95 FARNSY (@FARNSY95) reported from Urmston, England

    @virginmedia is the tv go app down as I am not able to sign in ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mjKneafsey Michael J Kneafsey (@mjKneafsey) reported

    @virginmedia TV v6 Box. It doesn't matter how many of these or what boxes I have. The start up time is always horrendous and responsiveness is bad

  • Dave_Hutch80 David Hutchinson (@Dave_Hutch80) reported

    @virginmedia Hi John. What is the problem pls. I need to know if I go to my office tomorrow. This is a very basic question mate come on.

  • cbarber8712 Barbz2012 (@cbarber8712) reported

    @virginmedia so good ya don't do virgin all over the counrty...people i know have so many issues ...think you need to that out 1st before trying faster speeds

  • adrianpgibson Adrian Gibson (@adrianpgibson) reported

    @phil_marriott @virginmedia They only compensate after 48 hours of lost service.

  • 0blivion_Walker Big Chungus (@0blivion_Walker) reported

    @Joel_robertson1 @virginmedia Same issue but in Bedford! Tv box working fine tho 🧐

  • BraggerJulie Julie bragger (@BraggerJulie) reported

    @virginmedia can you tell me if there is an issue in the L8 area ? had no broadband all day

  • Dave_Hutch80 David Hutchinson (@Dave_Hutch80) reported

    @virginmedia Can someone reply please? This is appalling. Now approaching 4 days without broadband. Can't speak to anyone on the phone as its deliberately designed to not allow people to speak to operators. It's poor.

  • Joel_robertson1 Joel Robertson (@Joel_robertson1) reported

    @virginmedia Is there something going on with the broadband in London? My WiFi is down - flashing green light and green WiFi symbol. If there’s anyway of sorting this ASAP that would be fantastic, as I am in desperate need of the WiFi atm! 🙏🙏

  • Joel_robertson1 Joel Robertson (@Joel_robertson1) reported

    @Rich25101980 @virginmedia Got the same issue!

  • 0blivion_Walker Big Chungus (@0blivion_Walker) reported

    @virginmedia hey internet has been down for 24hrs so far, it doesn't say there are outages in our area but our neighbours are also unable to access the internet! We've done everything recommended with the hub(3) are you privy to more info? How can we work tomorrow? 😬