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Virgin Media outages and service status in Middleton, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 9 outage signals in the last 24 hours around Middleton, including 9 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 28, 4:09 PM GMT+1.
  • 47% Internet (47%)
  • 29% TV (29%)
  • 12% Wi-fi (12%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Middleton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middleton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 28: Problems at Virgin Media

Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Middleton, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Stockport, Oldham, Salford, Rochdale, Bury, Sale, Ashton-under-Lyne, Altrincham, Stalybridge, and Rossendale.

CityProblem TypeReport Time
Manchester TV 38 minutes ago
Bolton Internet 7 hours ago
Manchester Total Blackout 8 hours ago
Manchester Internet 9 hours ago
Manchester Internet 9 hours ago
Manchester Internet 18 hours ago

Nearby cities with recent reports

Manchester

35 recent signals

38 minutes ago
Oldham

3 recent signals

2 days ago
Bolton

2 recent signals

7 hours ago
Stockport

2 recent signals

2 days ago
Salford

2 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Middleton, England

Latest outage, problems and issue reports in Middleton and nearby locations:

  • Laura_May_Ness
    Laura May (@Laura_May_Ness) reported from Manchester, England

    Hi @virginmedia I have just moved into a new apartment where Wi-Fi is included. I have registered as a resident and I have received a pre-contract email but no account number and I am unable to connect to the Internet. Can you help me set things up?

  • mikekateley
    Mike-Kateley #RejoinEU (@mikekateley) reported from Ashton-under-Lyne, England

    @virginmedia isn't my money good enough for you? Been waiting for 2weeks for you get back in contact about why my house is the only 1 on the street who can't get the service. Phoned customer services who can't help. Not very good customer service.

  • roslers_vest
    Scott Moseley (@roslers_vest) reported from Rochdale, England

    @bluecitygirl232 @virginmedia I had the same issue with them in December always down not reliable couldn’t WFH so binned them off went to BT and fingers crossed not had an issue to date

  • ClaireabelleRed
    CLAIRE GROVER 🐝 (@ClaireabelleRed) reported from Bury, England

    @virginmedia Thanks for updating I've had my 82 year old dad on the phone as he only has the main tv channels so I guess its the same issue as the pixalation issues. I'll let him know

  • SiManM20
    Simon Manning 🇪🇺 - SiManM20@mstdn.uk (@SiManM20) reported from Manchester, England

    @virginmedia are you down again in M20? Hub flashing red again.

  • anttaylor23
    Anthony Taylor (@anttaylor23) reported from Manchester, England

    @virginmedia The what's app line is fine, your advisers don't seem like they want to keep me as a customer. Well not for a decent price anyway 👀

  • JoshuaBurns
    Josh B (@JoshuaBurns) reported from Manchester, England

    @virginmedia Yes, tried last night and your service status page was actually down. Today I checked and it showed no issues, I run the diagnostic and no issues either. Came back up late this afternoon.

  • bludav_andrew
    👽 (@bludav_andrew) reported from Manchester, England

    @virginmedia Hi, for the 2nd time it appears you’re trying to charge me for a call out when I wasn’t supposed to be charged, I’ve already called once about this and was told it was corrected but it’s happened again? I’ve had to cancel my DD until sorted as due to come out 2morrow

  • nadeem030986
    Nadeem (@nadeem030986) reported from Rochdale, England

    @virginmedia we having issues with our phone line at home called @virginmedia to book an engineer for a home visit after 1hr 20min @virginmedia put the phone down thank you 🤬😡😡😡

  • Hasbullins
    Hazbullins (@Hasbullins) reported from Salford, England

    @virginmedia New call of duty released today and your Internet service is down. Are you taking the full piss out of me here? Wankers

  • nathantalbot
    Nathan Talbot (@nathantalbot) reported from Urmston, England

    (Test) Is anyone experiencing a virgin media Internet outage in B9?

  • rachaelstafford
    Rachael Stafford (@rachaelstafford) reported from Salford, England

    @virginmedia shocking service from you today, I booked an engineer visit for my mum supposed to come today between 12-4 nobody came she’s since called and been told it was a phone call not a visit but still nobody had called. She’s now got to wait till Tuesday for a visit 😠

  • Lerounxi
    Reece Jordan Doonan, RN (@Lerounxi) reported from Salford, England

    @virginmedia can you confirm if there’s active engineer trying to rectify the service outage Manchester (M30). Widespread issues reported according to your service outage on website ?

  • roslers_vest
    Scott Moseley (@roslers_vest) reported from Rochdale, England

    @virginmedia Yes currently showing resolution time of 0230 04/11 this is a really poor service it has been off for the majority of the day

  • _AdamGardiner
    Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England

    @virginmedia I was also promised a call back from a manager within 24 hours on a phone call on Friday afternoon. I did not receive this phone call. This is absolutely disgusting and I expect something to be done. I rely on your service for my income as I work from home. (2/3)

  • SoloUtilitaRian
    UtilitaRian 🔶 (@SoloUtilitaRian) reported from Bolton, England

    With the intro of new dedicated Gigabit lines in my street I can't wait to switch over and leave Virgin Media for good. 3x internet has gone down this week and I just called VM. The systems there are down and gotta call back in 3hrs..... useless

  • JohnnyDude1983
    🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁) (@JohnnyDude1983) reported from Bury, England

    @virginmedia It's nothing you can help with on twitter unfortunately 😞.

  • mark001282
    Mark Armstrong (@mark001282) reported from Manchester, England

    @virginmedia I spoke to your customer service team on 2nd January who advised all issues had been resolved and my sim card was being sent out by royal mail delivery. Even with any postal delays out of your control it seems odd that it hasn't arrived.

  • _AdamGardiner
    Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England

    @virginmedia Will they help if the Wi-Fi is working at the time I call? Because my issue is that when it is working, your advisors consider their work done despite telling them that it usually doesn’t last. And invariable, it doesn’t.

  • louaze
    🐝Louise🐝 (@louaze) reported from Manchester, England

    Skysports app with virginmedia login hasn't been working today so having to old school "watch" via live updates here. HORRIBLE way to sit thru that 8mins!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Biohazardboy2
    Biohazardboy (@Biohazardboy2) reported

    @virginmedia @PeteUK7 Used to punt cable and phones in Virgin media years ago. The bereavement process has always been dogshit. The amount of customers coming into store with this same complaint was insane. This was 2014-2019. Never changed.

  • PeteUK7
    Pete 😷 #COVIDisAirborne (@PeteUK7) reported

    @nathanial332 @virginmedia I obviously don't think that. This isn't about me - it's about their systems being woeful. An email from me and nothing changes. They can sweep it away and continue this terrible service. Feedback from hundreds and they might just take it seriously enough to see where there systems could be improved.

  • KeithClarke1
    Bern 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KeithClarke1) reported

    @JamieGBarry @virginmedia I managed to negotiate a pretty good deal with Virgin. Not quite a new customer deal but pretty good.

  • Vikk3rs146
    Mark vix (@Vikk3rs146) reported

    @Refan80 @virginmedia Makes me sick mate ..they know the issue and just sit there being dumb and stating the obvious

  • GR_BEAR1979
    GR-Bear🏆x55 (@GR_BEAR1979) reported

    @virginmedia @PeteUK7 Horrible Company !! Will never go back to them. After their 18 month introductory offer, they turned into absolute ***** !! Even when I left the chased me for all sorts

  • BillY18201250
    Bill Y (@BillY18201250) reported

    @PeteUK7 @virginmedia #Vodafone did this to me with my dad's estate. 2months left on a 24month. Gimme the money and kit back. Then had the cheek to try and upsell the package during the call. I lost it on that one. Think its time #ofcom cracked down on bereavement account closure tactics.

  • kriegarjack
    Jack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@kriegarjack) reported

    @JamieGBarry @virginmedia They have the absolute worst customer support these days too. Virgin media was great before they merged with O2. Now they are absolute garbage

  • MikeF407
    Mike | Pedro Pé 🦝 | (@MikeF407) reported

    @virginmedia @PeteUK7 How bad is it that you’ve been community noted, VM? Very bad. Just stop lying now.

  • freeITstafford
    Free I.T. Stafford (@freeITstafford) reported

    @JamieGBarry @virginmedia I tried that trick at cancellation time, and they told me my address will be stored and I'll always be classed as "existing" so would never be eligible for a "new customer" deal. The only way to be a "new customer" is to move house.

  • GrahamCompton
    🇬🇧 FI is awesome 😎 (@GrahamCompton) reported

    @JamieGBarry @virginmedia Leave. Send back the equipment at their cost. Get your partner to order a new contract via a comparison site. Claim cashback. Been there, done that. Totally nuts customer service by Virgin.