Virgin Media

Virgin Media Outage Report in Middleton, Borough of Rochdale, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Middleton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Middleton, Borough of Rochdale, England 05/30/2025 15:20

May 30: Problems at Virgin Media

Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Middleton, Borough of Rochdale, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Rossendale District, Stockport, Bury, Oldham, Sale, Salford, Rochdale and Altrincham.

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City Problem Type Report Time
United KingdomManchester Total Blackout
United KingdomManchester Total Blackout
United KingdomManchester Internet
United KingdomManchester Total Blackout
United KingdomManchester Total Blackout
United KingdomManchester Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Middleton, England

Latest outage, problems and issue reports in Middleton and nearby locations:

  • Jenny_Whitham Jenny Whitham (@Jenny_Whitham) reported from Manchester, England

    I’m stressed, I’m tired and about to have an operation. @virginmedia are pushing me over the edge with their appalling customer service and general money grabbing disgusting ways. I made my complaint over a week ago, now you’re just ***************.

  • CarlitosGirl Gail (GiGi) Frampton (@CarlitosGirl) reported from Oldham, England

    @virginmedia It's pretty much a long story so would be better to talk. New customer on the pay nothing for 3 months deal. My dad was taken seriously ill and given a month to live. I asked to cancel in cooling off period. Emailed, tried to call. Spoke to Rashid the guy on my doorstep. Nothing.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Had to wait on phone for 1 hour tonight to get the rudest support ever, I had to hang up on her, seriously garbage hub 3 for gaming, I need to quit @virginmedia get an internet that supports console gaming, unlike this crap.👎👎

  • CarlitosGirl Gail (GiGi) Frampton (@CarlitosGirl) reported from Manchester, England

    @virginmedia No not really, I need a call or a name I can email. I just need a resolution, can't spend time telling a long story to people who don't have the authority to look at the account and resolve it. Can you do that or can you pass me to someone who can. Please.

  • heytc1964 Tim Coulman (@heytc1964) reported from Rochdale, England

    @virginmedia I’ve registered my issues via the complaints facility online and will need a call at some point to discuss and resolve them

  • Samueltennant Sam Tennant (@Samueltennant) reported from Manchester, England

    @virginmedia UK Sales say 1 month extension reconnection impossible, but offshore call centres said yes but this has not happened yet. House moves are stressful. Please help.

  • Eurovisioned Alec Parkin (@Eurovisioned) reported from Manchester, England

    Two months to respond to my complaint @virginmedia. Two whole months. Still no resolution. Shameful.

  • TinmanPG Gerry Hattrick (@TinmanPG) reported from Cheadle Hulme, England

    @virginmedia I’ve been on the phone for 52 mins and have been put through to the wrong department three times! Terrible service,

  • baabaa89 Victoria. 🐝 (@baabaa89) reported from Bolton, England

    @virginmedia appalled at the service I’m currently receiving from your customer service rep on the phone. If she calls me “m’am” one more time, I might cry. Her attitude stinks.

  • CarlitosGirl Gail (GiGi) Frampton (@CarlitosGirl) reported from Oldham, England

    @virginmedia I asked Rashid to cancel for me he said he would delay. He didn't. I haven't installed or used and in no state due to a bereavement to sort this out. Even your no reply email service replied to me so I have a date. Don't think I have signed a DD agreement or the contract.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @Simatron3000 @virginmedia That looks bad, mine is better than that, but notice no packet loss.

  • peepers1970 PB80'squeen (@peepers1970) reported from Manchester, England

    @virginmedia Virgin generously said if I pay nearly £150 I can leave! I declined.. although i would have the £2 offered as compensation but I think I'll spend that on half a starbucks. I'll wait till my contract is up & im free. sky from what i can gather will be gaining shit loads of peeps!

  • shaunbentley Shaun (@shaunbentley) reported from Manchester, England

    @virginmedia No clue. Tried escalating a complaint with you about 30 times over the past 2 years and you keep ignoring me.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia I need to quit now this is taking the pi$$, I'm not interested in your fast speeds anymore, not going to phone your support and wait for an hour to be told you don't support Xbox or any console when that is what you should be about "BROADBAND PROVIDER" it's in the title...

  • Samueltennant Sam Tennant (@Samueltennant) reported from Manchester, England

    @virginmedia VERY happy customer for eight years, only disconnecting as not available and new address but the last 24hrs have been a nightmare. The offshore call centres simply seem to have no facility to understand something like this which is off script. 1/2

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Absolute lag every game every night, and it's getting worse, I tried to explain to the support lady on my PC I get 350mbps on my console I get 600mbps something not right there, it took me 1 hour to get through to support on the phone and I'm not being spoken to like that!!!

  • Samueltennant Sam Tennant (@Samueltennant) reported from Manchester, England

    @virginmedia Hi! Follow-up to my prob yesterday, Housemove has been delayed, VM discon 16/09, I've now asked for 1 final mnth. >1hr on phone with 3x outbound call centres yesterday; still not clear if 1) Service will be Reactivated today & 2) will be for one month, not 12/24. Ta!

  • SalfordHydro Dr Neil Entwistle (@SalfordHydro) reported from Salford, England

    Hi @virginmedia, I’ve moved house & your website confirmed I can have your services however when the installer came he said we need to get the local neighbours to use “cable my street” on internet. However we can’t because your website says we have it. Catch 22! Help please.

  • craigawilliams Craig Williams (@craigawilliams) reported from Sale, England

    @NuclearJelly @BeccaLock2 @virginmedia @SkyUK In the interest of balance. Been with them for about 15 years and never had an issue

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Wired, wireless, modem, mode, ports open, dmz, upnp, open nat, every thing right, but the router he support said last night the router might be incompatible and that isn't a good sign.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kramnottus Mark Sutton 💙 (@kramnottus) reported

    @virginmedia The engineer was extremely helpful and found that our service had been disconnected. If a member of the team would call us back we would consider staying after 11 years because of the service he gave us.

  • stevefranck Steve Franck 🇪🇺 (@stevefranck) reported

    @PatriceMWinn @virginmedia Same here. Still think Virgin customer service was rubbish and Richard Branson should send all their customers a massive bar of expensive chocolate to apologise.

  • Katherine_Ann Katherine Jewkes (@Katherine_Ann) reported

    in the time i've been on hold to @virginmedia trying to cancel my internet at the old flat (1 hour on hold so far) I've been able to cancel my gas and electric, tell the council i'm moving house and set up my @SkyMediaUK internet at the new flat.

  • jj92000985 jj (@jj92000985) reported

    @virginmedia @CarersUK lol **** you and your **** services. You have made it absolutely impossible to get through to ANYONE for a simple query. Call centre workers dont even know how to do their jobs. WORST PROVIDER EVER

  • stevelonie Steve Lonie (@stevelonie) reported

    @virginmedia Account cancelled. Great service in terms of speed, the worst customer service ever when you need to contact you or get anything done. 3 hours of my life wasted on a simple thing.

  • Cooper391D David Cooper (@Cooper391D) reported

    @virginmedia I have spoken to Virgin Media who have confirmed that we have again got issues in the area which they hope to sort soon. Sorry but this is just awful service and has been for 3 weeks . I spoke to a lady who said “ Once your case has closed we will consider compensation “ !

  • supacd Suz (@supacd) reported

    Virgin Media I have now sent you 2 complaints about an incorrect activation fee for equipment ordered by a VM engineer to rectify broadband and TV issues. Not only do I still have technical issues but I have been mislead about rectifying my bill and unsupported by your teams

  • admuls1 admuls (@admuls1) reported

    @virginmedia BBC Four is not working, error V53, ran all the tests and rebooted but no change.

  • ellen_everett EE (@ellen_everett) reported

    Just been on hold to @virginmedia for 20 minutes for them to hang up on me, I just want my internet to work!!

  • JasveerP Jasveer Panesar (@JasveerP) reported

    @virginmedia Yeh I didn't agree to that and also I have had service issues and was promised money back for loss of service. One problem still persists!