Virgin Media

Virgin Media Outage Report in Middleton, Borough of Rochdale, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Middleton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Middleton, Borough of Rochdale, England 08/28/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (23%)

    TV (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Middleton, Borough of Rochdale, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Ashton-under-Lyne, Bolton, Rochdale, Stockport, Bacup, Rossendale District, Altrincham, Oldham, Cheadle, Sale, Sowerby Bridge, Bury and Salford.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Phone
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

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Virgin Media Issues Reports Near Middleton, England

Latest outage, problems and issue reports in Middleton and nearby locations:

  • lorraineayrton Lorraine Ayrton (@lorraineayrton) reported from Bolton, England

    @virginmedia OK I am getting mad 🤬🤬🤬 This has been my problem I CANNOT GET THROUGH TO A HUMAN BEING. Everything is automated. When I try to call it goes round the houses and then the call drops. #lostacustomer #igiveup

  • MikeM0309 Mike Astro Mckenna (@MikeM0309) reported from Salford, England

    @virginmedia Still the same. Can't sign in on your website.

  • sazzlepants76 Sarah Owens (@sazzlepants76) reported from Salford, England

    @virginmedia 5 sets of staff been to my property now (my broadband install date is today). 30 mins waiting on the phone and still no resolution. Now my pavements being dug up! I’ve lost faith already 🙈

  • ajayparekh68 Ajay Parekh (@ajayparekh68) reported from Ashton-under-Lyne, England

    @virginmedia absolutely appalling service, 39min and counting trying to close an account I haven’t used for three months, on hold for 11min now.

  • MrKarlEdgar Karl (@MrKarlEdgar) reported from Stockport, England

    @virginmedia It's over both, if reset my box and it's back on but DEAD SLOW like it barly loads pages

  • jameze1992 James Marshall (@jameze1992) reported from Oldham, England

    Good grief.. First experience with @virginmedia was like pulling teeth. They'll need to sort their customer service out FAST before other providers catch up with speed 😂😂

  • RubbermanPaul Paul Barton (@RubbermanPaul) reported from Rochdale, England

    @virginmedia well come home from working away on Friday with a lot of emails to reply to. To discover my router is broken wife phoned up Friday afternoon customer service said they would send one out by Monday shocking service I’m out of contract so will look elsewhere 😡😡😡

  • LeanintoDesign John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland @ASBO_Allstar I'm on 350 which is great but the router let's it down, the old superhub2 had much better firmware and an easier UI.

  • mikelynch7 mike lynch (@mikelynch7) reported from Oldham, England

    @virginmedia presenting barriers to cancelling after contract has expired! Appropriate notice provided. On hold for 40 minutes to get through told to call back! Barriers to cancelling, especially where a customer could be financially vulnerable is wrong! Great business practices

  • LeanintoDesign John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland Thanks for the advice both you and @ASBO_Allstar have said a similar thing so I guess it's a negotiation down in price with a new router to fix @virginmedia crap hardware.

  • lorraineayrton Lorraine Ayrton (@lorraineayrton) reported from Bolton, England

    @virginmedia Estimated fix time, it’s been going on for 4+ weeks and yes that is the number I am calling. It reset everything and did tests and currently running HOWEVER the next drop will be 5pmish as per the norm. It last went off at 14:53. I need a human being & cant speak to one

  • LeanintoDesign John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @fittdr @virginmedia I'm hearing good things about @Plusnet on the customer service side, but it's the TiVo I'd miss, we are seriously considering @NOWTV broadband and TV as we already use them for sky movies but need to investigate if we (the wife) can watch @emmerdale and @LoveIsland 🤣🤣

  • mikelynch7 mike lynch (@mikelynch7) reported from Middleton, England

    @virginmedia It was my partner who tried calling. She eventually got through but received no help at all. We’ve emailed Tom Mockeridge tonight so hopefully this will go through the executive complaints process

  • lorraineayrton Lorraine Ayrton (@lorraineayrton) reported from Bolton, England

    @virginmedia I have tried EVERYTHING to speak to a human however the automated rubbish doesn’t let me get there. It just tells me there is a problem that you are trying to fix. Clearly I am aware there is a problem and has been for sometime I have done all usual diagnostics my end

  • BrightLitegames BrightLightGames (@BrightLitegames) reported from Sale, England

    @virginmedia Incident report, sorted now, 3 hours later. A mornings work lost.

  • shaunbentley Shaun (@shaunbentley) reported from Salford, England

    @virginmedia Take this morning for example. You could have checked on previous interactions. But because you couldn’t be bothered, I’ve had to explain again. So. Take that as another example of how poor both your customer service team are and you, individually..

  • lorraineayrton Lorraine Ayrton (@lorraineayrton) reported from Bolton, England

    Dear @virginmedia I don’t want an automated response, I want a solution. I have had intermittent internet access for 4 WEEKS and have had ENOUGH. I want to speak to a human being, can I have a number to complain to please #crapservice

  • MikeM0309 Mike Astro Mckenna (@MikeM0309) reported from Salford, England

    @virginmedia For days now I have been trying to sign in to my account to no avail, so let me say if you have not sorted this problem soon then I will NOT be paying you, I will NOT be contacting you and I will NOT be answering any calls from you. I'm sick and tired of this SHIT.

  • ImLauraa Laura Donnellan (@ImLauraa) reported from Oldham, England

    @virginmedia Well we don’t have a tracking number and we haven’t heard anything back since we returned the faulty phone. We also tried the text messaging service but also takes ages to get a reply.

  • lorraineayrton Lorraine Ayrton (@lorraineayrton) reported from Bolton, England

    @blackheartorch @virginmedia 🤬🤬🤬🤬🤬🤬🤬 is all I have to say right now. Just want to talk to a human and not deal with an automated service x

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • EdRichards20 Ed Richards (@EdRichards20) reported

    @virginmedia very disappointed with your services 15 years a customer and try to move virgin to my new address and virgin screw it up . @SkyUK it is then .

  • didithitthespot Altered Beast (@didithitthespot) reported

    Its unreal @virginmedia so your systems are saying i have ‘no issue’ but when i click on my wifi it comes up with ‘connection problem’ what nonsense is this. Seriously man fix the damn problem - always some farcical issue @Ofcom

  • Sam_A_Hartwell Sam Hartwell (@Sam_A_Hartwell) reported

    @Dannilala @virginmedia They can't even sort out my problem, let alone get my name right.

  • ajith_swetha Swetha Ajith Narayanan (@ajith_swetha) reported

    @virginmedia I have not been able to get through to the team. I was planning to ring again tomorrow. I need to plan the call ahead as the hold time is quite long. My most recent complaint was on February 2nd. Customer account number: 961967901 Complaint reference: C-0202211301 Many Thanks

  • joerchristina Joe Christina (@joerchristina) reported

    @virginmedia We have had ongoing consistent issues in our neighbourhood with Virgin Broadband. Download speeds are fine, but upload has been 10% of what it should be for two weeks now. Your hotline reports that there is an issue in my postcode, but when will it be fixed?

  • LirvaC Avril Clark 🧜‍♀️ 🌈🏳️‍🌈🛡 (@LirvaC) reported

    @virginmedia Rubbish service, we organise to transfer to BT due to outrages & you cut us off at 2 mins past midnight. If only you were that efficient when we were with you!

  • cIegane 𝑍 (@cIegane) reported

    virgin media is so **** how can the whole house get cut off, me and my brother in the middle of online video games and my mum in the middle of watching her show

  • ChrisDarroch2 Telomerski (@ChrisDarroch2) reported

    @Williammuir01 @virginmedia That really is dreadful service. Do they expect you to use candles and build fires for cooking?

  • markwrd1 Mark Ward (@markwrd1) reported

    @virginmedia Ridiculous. Another 4 calls over two days and two management requests all for you to do nothing. Your customer service is a shambles

  • danruddle1 Daniele d (@danruddle1) reported

    @virginmedia I watched Armageddon the other day and I reckon Bruce Willis would have got a better connection on that asteroid than what I get down here