Virgin Media Outage Report in Middleton, Borough of Rochdale, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Middleton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Middleton, Borough of Rochdale, England
The most recent Virgin Media outage reports came from the following cities: Rossendale District, Bolton, Manchester, Oldham, Salford, Bury, Rochdale, Stockport, Altrincham and Sale.
| City | Problem Type | Report Time |
|---|---|---|
 Rossendale District |
Total Blackout | |
| Bolton |
||
| Manchester |
Internet | |
| Bolton |
Internet | |
| Manchester |
Internet | |
| Bolton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Middleton, England
Latest outage, problems and issue reports in Middleton and nearby locations:
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exvista
(@exvista_eamonn) reported
from
Stockport, England
@virginmedia your customer service is appalling! After more than 20mins, I finally spoke to someone who confirmed an engineer had been booked. When I checked via chat today I was told no appointment had been made and after a further 30mins offered an appointment a week later.
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Nick Poynton
(@reg14reg) reported
from
Bolton, England
@virginmedia @virginmedia it’s no excuse and with the gas works I can only presume they have gone through a network cable. But I have not seen one engineer or van anywhere near the main port/box for Virgin to try and fix this since 0900 today. The time has just been going back and back allday
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia how many days without WiFi before I get real help it’s M11 MCR it’s been 3 days now .. only had it back for 3 weeks prior to that it was off everyday for hours for roughly a month it’s driving me INSANE because there’s NO REAL people to speak to gotta go work now!!
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mark dean
(@markdean5413) reported
from
Bury, England
So had no internet now for 36 hours😡lisa cannot work from home have to rely on 4G for everything very poor @virginmedia
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Nick Poynton
(@reg14reg) reported
from
Bolton, England
Well @virginmedia what a disgrace! Phone, internet and tv down from 0905 to current time and now saying next estimated time back up 2300!!! Two people working from home and loss of pay for both! And now no tv for #ENGvSCO match!
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Neil Brownhill
(@brownhill76) reported
from
Sale, England
@virginmedia trying to downgrade a tv package! Website only allows upgrades an you don’t answer calls. No email contact! Someone contact me please or I’ll just cancel the DD 👍 an shift to another provider , cheers
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@virginmedia Having now wired the TV in via an ethernet powerline kit, the problem is definitely with the Internet, I'm afraid... as the Chromecast on the WiFi system in the same tv is cutting out periodically when the TV isn't. Do you do WiFi boosters or something similar?
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Adele Turton
(@adeleturton) reported
from
Salford, England
Do you think perhaps someone could return my phone call regarding my complaint @virginmedia absolutely disgraceful service, obstructive when I’m trying to resolve your error from 2 years ago #avoidvirginmedia
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Rebecca🐕
(@rebeccahw_x) reported
from
Manchester, England
wifi down again @virginmedia in M22 area :/
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
Since the latest updates my @LGUK TV keeps losing signal. It could be a coincidence and our @virginmedia broadband might be being rubbish, but the disconnections at random are getting tiresome.
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Rebecca Fairclough
(@BectoriaF) reported
from
Manchester, England
@virginmedia Both the website and that phone line said there are no issues but it’s not working and our IT dept have said it’s a @virginmedia issue.
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Tanvir Hamid 🏴🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝
(@TanvirHamid1982) reported
from
Manchester, England
If @virginmedia are reading, #M14 area of #Manchester seems to have #wifi connectivity issues as I'm trying to watch something on my phone 📱& the stream keeps freezing & rebooting.
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Christine C
(@Conuggy) reported
from
Manchester, England
@mouthwaite @EE Virgin In particular are absolutely awful I’ve been paying full whack for fast BB yet it’s off more than it’s on so infuriating especially when you’re attempting to work from home! Absolutely poor service all round from Virgin media
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Shannon
(@ShanRebec94) reported
from
Sale, England
Internet is down again, not good enough really when I can’t work from the hospital and have to work at home @virginmedia
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Sarah
(@sarahmulli) reported
from
Manchester, England
@virginmedia 2nd Friday in a row the broadband in our area goes down for the entire day in M14.I’ve been tracking this and have registered loss of service AGAIN. Currently Hot spotting off mobile as WFH!Can someone pls advise what the issue is & what’s being done 2resolve ASAP?
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Rebecca🐕
(@rebeccahw_x) reported
from
Manchester, England
@virginmedia M22 area wifi not working :/
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mark dean
(@markdean5413) reported
from
Salford, England
So we finally have internet back on after 45 hours 😡no updates from @virginmedia again very very poor service
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@cliffchapman @LGUK @virginmedia It'd be a challenge as the broadband is upstairs in the front of the house and the TV is downstairs at the back. But the connection has been v reliable... and seems to be elsewhere on other devices. The TV also keeps losing my Galaxy S10 signal too, so I think it's the problem.
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exvista
(@exvista_eamonn) reported
from
Stockport, England
@virginmedia Eventually. Very poor service. Your call centre staff are difficult to deal with. So disappointing as your broadband and TV are so good.
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Niall Douglass
(@NiallDouglass) reported
from
Manchester, England
Keep getting some threatening emails from #virginmedia about the return of media kit. Still waiting for them to pick up as a previously agreed confirmation date was made via their site. Worst customer service ever #virgin #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nick holt
(@Holty_74) reported
@virginmedia I had an engineer booked for tomorrow but I got an sms from you saying that youd cancelled it while you investigated a network issue....and that was 6 hours ago...
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Natasha Saint
(@TashaCorcoran) reported
@virginmedia Yesterday - was promised another call back by 2pm today & still nothing! We are having to chase for call backs after being promised refunds for weeks, and it just isn’t acceptable. It’s also in my husbands name so I can’t chase! I expected far more from your customer service.
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Ram
(@RamPillai) reported
@virginmedia I think I worked out the issue. My VM login is for Virgin Mobile not broadband. Mobile customers are not eligible?
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Andy Parslow - P6
(@1Parz) reported
@virginmedia Tried last night and kept being cut off…the original faults have had complaints raised and the billing issue also has had a complaint raised as we received the emails for this.
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ボッサx２
(@BlackFluffyR) reported
@virginmedia Called already. Then your engineer told me “The estimated repair time is 22 NOV 2021 09:00. Do regret the inconvenience. ——but we cannot guarantee a stable connection until the outage is fixed. I have also registered you for compensation for loss of services. HELPLESS
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Gillian
(@faceofboe) reported
@virginmedia It will cause extreme inconvenience. I'm supposed to be presenting in a conference that day. Less than a week's notice of no internet service for a full day is outrageous. How can you think your response represents customer 'service'?
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Jennie Lees
(@jennielees) reported
@virginmedia Thanks, however I don't feel these fees are in good faith given how your customer onboarding is so well designed to have customers incur them. Will be sending a complaint (by post, gosh, it's 2021!). Not my fault you don't serve my address, I wish you did!
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Bəäŕđĕď Đřåğøñ
(@VanHelSiingh) reported
@virginmedia So i basically have to wait until the 22nd with potentially no service, despite being told it will definitely be by 4.15pm, and then may have to wait further given engineer lead times? Actual joke of a service
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LunchboxLogic
(@LunchboxLogicYT) reported
Another day, another interrupted day of ****** internet thanks to Virgin Media. Tempted to just get rid of my PC for money and **** off streaming and PC gaming altogether. Too frustrating.
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Mikeapollo
(@mikeapollo) reported
@politediscuss @SkyUK As a customer of over 22 years - ironically she's now realised most of her favourite shows are actually free to air anyway. Talked her out of going to Virgin Media, but cancelling Sky and moving to a recordable Freesat box instead seems best going forward.