Virgin Media Outage Report in Middleton, Borough of Rochdale, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Middleton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Middleton, Borough of Rochdale, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Oldham, Sale, Rochdale, Stockport, Rossendale District, Bury, Salford, Altrincham and Sowerby Bridge.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Bolton |
Internet | |
| Bolton |
Internet | |
| Bolton |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Middleton, England
Latest outage, problems and issue reports in Middleton and nearby locations:
-
Sonal Bhadane
(@Bhadane_Sonal) reported
from
Salford, England
It took 1.5 hours to get hold of a @virginmedia tech .And no resolution with broadband box. So if you call a sales line 100s are ready to sell you the products but once you are their customer it’s of no value how they treat you ! @VirginMediaNews Happy Sunday 😀
-
independent media wolves Manchester
(@adamconlon2013) reported
from
Middleton, England
WiFi down again in the Middleton area for @virginmedia!!! Bloody ridiculous pay over £50 pm for a few channels and supposedly decent WiFi but never bloody works, eating up all my phone data atm 😏
-
Lesley Wintle
(@lesley_win) reported
from
Salford, England
@tricky1966 @virginmedia 12th August is the estimated date for it to be fixed! Service status page duesnt show this at all! I have had to contact them today
-
Moll
(@MollyPipping) reported
from
Cheadle Hulme, England
@virginmedia my TV and WiFi hasn’t recovered from a power cut earlier today (SK8). Done all normal checks/ procedures. Been on hold 1.5hours. Everyone in area having same problem and being told there’s ‘nothing wrong’. Nothing logged on postcode error website. Awful service!!
-
independent media wolves Manchester
(@adamconlon2013) reported
from
Middleton, England
@virginmedia Currently been on hold nearly half hour, I seem to be connected again now but bit late the rugby league game I was streaming has finished now I couldn't watch it as I wanted to keep the 1gb of phone data to last the weekend, its typical this this is twice lately ive raised issues
-
Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
Recently moved from a city centre apartment to suburbia. Had to lose my ever reliable @Hyperoptic connection for a @virginmedia package. Been working from home a few days in the last fortnight and it just likes to randomly cut out for periods without reason. JOY.
-
Moll
(@MollyPipping) reported
from
Cheadle Hulme, England
@virginmedia Still not working after pinhole reset. No tv and green bar flashing on router. Spending silly amounts on data in an attempt to contact you when I already pay a lot of money each month. Next door just told it will be fixed Monday. unacceptable service!
-
nick Wilson
(@Nw38Wilson) reported
from
Rochdale, England
@virginmedia good morning can someone from resolution team reactivate my service and wipe clear the balance on my account as I was mis sold the broadband in the first place which you haven't apologised for but will give a chance to u goodwill gesture clear account start afresh
-
SP
(@PelosiSte) reported
from
Stockport, England
@SkyHelpTeam it’s a bit of rain, yet my tv has gone off. Amateurs, never happened with @virginmedia
-
John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@LizBish94 @virginmedia @EE I'd take lower speeds for better customer service. 👍
-
Tracy.💗. &hubby.😍 x
(@tjane44) reported
from
Manchester, England
@virginmedia Rebooted, and been on services, says no problem but there is no Wi-Fi or phone..
-
Shez 🐾 Ⓥ
(@SheridanAlcock) reported
from
Manchester, England
Day 2... No services from Virgin Media! Still fixing the problem.. that's 2 days we are not paying for 😡😡
-
Rob Smith
(@RSBWFC79) reported
from
Cheadle Hulme, England
@virginmedia told issues with your broadband won't be fixed till the 9th. 3 days of unusable service so far. Not acceptable. #SuperDud
-
independent media wolves Manchester
(@adamconlon2013) reported
from
Middleton, England
@virginmedia Given up getting through but im gonna be ringing customer services in the morning demanding compensation
-
Lesley Wintle
(@lesley_win) reported
from
Salford, England
@virginmedia You need to keep your service status page updated. I checked that first, no issues apparently, then did the 10 min test, still not working so contacted you to be told there's a fault - very frustrating to be told to check the service status but it's incorrect!
-
Sandy
(@Oh_Hello_Studio) reported
from
Bury, England
@virginmedia Yes, rebooted as per advice we receive every time 😒 We've experienced the same issue repeatedly since the "Intelligent Wi-Fi" upgrade. Repeated outages however status always reports that there is no issue.
-
Allen Smith
(@allensmith566) reported
from
Bolton, England
Properly raining. I hope my @virginmedia engineer can sail through and fix my TiVo box 🌧
-
toewad1
(@toewad1) reported
from
Salford, England
@virginmedia The ping is to slow when gaming, on my PC I get 350meg DL, on my xb1x I get 550meg DL, I think it's throwing my gaming out, it's just not worth bothering playing to get hammered because of ping, lag, whatever it is.
-
Lesley Wintle
(@lesley_win) reported
from
Salford, England
@virginmedia @tricky1966 I have this problem too - see my tweet. Your service status doesn't mention this fault - I have been informed by your messaging service it will be fixed by 12th August!!!! 4 days!!!
-
Moll
(@MollyPipping) reported
from
Cheadle Hulme, England
@virginmedia still not working! Done another reboot, pinhole reset. Been waiting on the phone for another 30 minutes with no answer. Website still says no problems. Will 100% be leaving your services after this awful performance and lack of communication around a problem
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Stephen Magrath
(@Stephen_Magrath) reported
@virginmedia Constant outages. Estimated fix 16:30. Never had any issue with BT, or any previous supplier. Working from home this is just not acceptable. Contract end date cannot come soon enough.
-
Chris Will
(@wills_theory) reported
@virginmedia Only getting between 2mb and 45mb speeds for last 14 days now, paying for 100mbps. Tech support line didn't help, can't get through to a person to help fix, just sends a text with link to website I've tried using already then hangs up. Please call me to help fix!
-
Mar Dar
(@MarDar16500248) reported
@virginmedia No they won't help or charge me more. I rather don't call them.
-
lindi 🇮🇱✡️#JewsUnderAttack #AmYisraelChai
(@Lyndagee49) reported
@Plippsa Can see on both @TwitterSupport and @virginmedia other people are having same issues!
-
🦾
(@chrlhyms) reported
@virginmedia I’m pretty upset, I’m a new customer recieved hub 4 box saturday and I was sent the wrong power adapter-I have an incredibly important online internship that I’ve not been able to attend because an engineer can’t come out until Thursday. All I need is an adapter!!!!
-
AB Kaizen
(@ABKaizen) reported
@virginmedia 1. The internet is not working 2. The inconsistent message from the calls I have had with the 2 people did not make it clear if we were disconnected or not
-
Conor-Jack Molloy
(@ConorJackMolloy) reported
Is anyone in Stoke having any internet issues with Virgin Media? My connection has been down since 12 and I wanted to see if anyone else was having connection issues today
-
Laura Cannon
(@lauracannon777) reported
@VirginMedia_TV @ElaineVMTV I can’t find this? On my virgin media TV 103 is ITV HD, please help? Thanks
-
Eve Munroe
(@YveMunroe7) reported
@virginmedia No there isn’t a problem in the area. I called 150 and the auto system appeared to have fixed the problem.
-
windoggydog
(@viteboywin) reported
@virginmedia @dannymcloud1 Iv been having the same issue for about 3 or 4 days