Virgin Media

Virgin Media Outage Report in Ashton-under-Lyne, Borough of Tameside, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ashton-under-Lyne, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ashton-under-Lyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ashton-under-Lyne, Borough of Tameside, England 03/18/2025 11:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ashton-under-Lyne, Borough of Tameside, England

The most recent Virgin Media outage reports came from the following cities: Salford, Manchester, Sale, Rochdale, Oldham, Bury, Stockport, Cheadle, Wilmslow and Ashton-under-Lyne.

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City Problem Type Report Time
United KingdomSalford Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester E-mail
United KingdomManchester Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ashton-under-Lyne, England

Latest outage, problems and issue reports in Ashton-under-Lyne and nearby locations:

  • Misskezcuthbert Kerrie cuthbert (@Misskezcuthbert) reported from Stockport, England

    @kathywxxx @virginmedia Yes I complained and got a right email of them with no help at all

  • RealClareB Clare 🐝 (@RealClareB) reported from Sale, England

    My @virginmedia internet is painfully slow this morning 😬

  • mikey26_mikey MIKEY🍻 (@mikey26_mikey) reported from Urmston, England

    46 minutes and counting on hold to @virginmedia 😤😤😤 #countdown #****

  • dnumberwang Dennis (@dnumberwang) reported from Sale, England

    @virginmedia There was an issue in my area yesterday, it got fixed, now there's another one today, what's going on?

  • dnumberwang Dennis (@dnumberwang) reported from Sale, England

    @virginmedia There was an issue in my area yesterday, it got fixed, now there's another one today and my internet is down, what's going on?

  • Elaineghardy Elaine Hardy (@Elaineghardy) reported from Salford, England

    @virginmedia Trying again to get through as desperately need to speak to someone as can’t access my account as it’s been hacked and my broadband service is shocking was on hold over an hour yesterday and been holding now for 30 mins, holding for an hour is not acceptable customer service!!!!

  • RebeccaHRM Rebecca HR 😷 (@RebeccaHRM) reported from Cheadle Hulme, England

    @virginmedia Hello, there is no damage to the red button. It simply won’t work on BBC to take a programme back to the beginning.

  • Elaineghardy Elaine Hardy (@Elaineghardy) reported from Salford, England

    @virginmedia I have tried to ring your customer services this morning been on hold for an hour and then it disconnected me, I can’t sign in as my account has been hacked and has someone else’s email address so I need someone from Virgin to contact me urgently!!!

  • nathangreen101 Nathan (@nathangreen101) reported from Salford, England

    WiFi is down. I repeat, my WiFi is down @virginmedia though service checker website says no faults....

  • shuttsi77 Richard Shuttleworth (@shuttsi77) reported from Wilmslow, England

    @virginmedia as a loyal customer for years I diligently upgraded broadband to improve it throughout my home. In a small home there are black spots that I am told I need to pay extra for to get boosters. So I need to pay even more to get your service to work? Hmmm...? CICAS @Ofcom

  • Hallworth85 Chris Hallworth (@Hallworth85) reported from Middleton, England

    @virginmedia internet down again? Any idea when I’ll be back online ??

  • leejones90 Lee Jones (@leejones90) reported from Stockport, England

    @virginmedia I have been trying to sort my virgin media out for the last 2 hours and customer service has put the phone down on me twice. Is there any way you could get someone to call me. Thank you.

  • Mr_Ricker79 Ricky Gwilliam (@Mr_Ricker79) reported from Manchester, England

    @virginmedia I have been trying for 2 days now to cancel my broadband. Started a text chat yesterday and going round in circles as they keep transferring me and no one replies, so they keep asking for same information. Ahhhhhh

  • JillyWiseman Jilly Wiseman (@JillyWiseman) reported from Sale, England

    @virginmedia ..1 year on it was found to be a faulty virgin cable..still not working .. hours and hours on the phone . Waiting for call back after 2 weeks .. now can not get through. Disgusting @virgin I will be taking this further

  • Kellkat77 Kelly Thorley (@Kellkat77) reported from Manchester, England

    @virginmedia on hold with Virgin Mobile over 1 hour only to be cut off, no decency to even call me back? Spent over 4 hours in the week holding for Virgin Media to be cut off twice! Again no call backs? Appreciate waiting times are longer but this is appalling service. Fewming 🤬

  • thegallyfamily Suzanne & Steve (@thegallyfamily) reported from Salford, England

    @virginmedia up to their tricks again not providing the internet speeds. We on the super-fast broadband tariff and getting speeds of 50 in the same room as the router. Poor service and we being ripped off yet again

  • dnumberwang Dennis (@dnumberwang) reported from Sale, England

    @virginmedia It's down again and has gone down both of the last 2 days

  • HollyEliStew Holly (@HollyEliStew) reported from Salford, England

    @virginmedia I would think about using a different delivery service, as these are your products that aren’t reaching your customers. Will @YodelOnline get me parcel on the 4th attempt? Probably not.

  • dnumberwang Dennis (@dnumberwang) reported from Sale, England

    @virginmedia is there a broadband outage in M33?

  • Jaynemcgrogan1 Jaynemcgrogan (@Jaynemcgrogan1) reported from Cheadle Hulme, England

    @virginmedia hi .my dads had the technicians for a faulty line and now the phone line is dead .please help .#elderleyvulnerableadult

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AdoptionAdvent1 Adoption.Adventures (@AdoptionAdvent1) reported

    @virginmedia I’ve seen poor customer service but wow, yours is taking the lead right now. I’ve been in a “chat” with your “customer service” team for 36 hours and still nothing getting any reasonable response! Shocking!

  • bhardwar Ritika Kalia (@bhardwar) reported

    @virginmedia No one could fix the issue and get channel 800 working for us. Just kept transferring the call from one department to another. If you check my account you will see how much time I have wasted trying to fix and then cancel this issue!

  • yorkshirebegley Phil Begley. (@yorkshirebegley) reported

    Ok losing will to live, trying to to sort package with #virginmedia but easier to get visit with Pope. 3 hours yesterday and hour today, soon as sent to relations team, relation stops, no answer at all. He's out of contract shortly, so will just cancel direct debit for him.

  • david_harman_uk 🇪🇺 David Harman 🇪🇺 No Rules 4 Me (@david_harman_uk) reported

    @virginmedia Do your overpaid bosses really think this is a good time to increase the prices by an obscene, inflation-busting amount at this time? @ofcom why does #virginmedia allow to do everything online EXCEPT cancel their services, this obviously isn't fair!

  • bhardwar Ritika Kalia (@bhardwar) reported

    @virginmedia After all the back and forth calls I asked them to cancel the contract as you can’t provide the service I need but I was told that I will still have to pay £58 for 17 months! 😐

  • bhardwar Ritika Kalia (@bhardwar) reported

    @virginmedia We asked the agent that we needed the pack that supports Voot app (channel 800). We were given asiana pack, only to find out that we need to add Desi pack on top to use Voot. Which was still fine, the problem is that on our box we can't see channel 800 or voot app at all.

  • andrewb_63 Andrew Burns (@andrewb_63) reported

    @virginmedia want a system that cares about customers been with you 12 years never had anything extra no the service is down for days

  • NeeneeNugget Neenee 💚🤍💜 (@NeeneeNugget) reported

    @virginmedia I'm a new customer and I've changed my mind about some of the features I'd like in my package pre install (18th).

  • andrewb_63 Andrew Burns (@andrewb_63) reported

    @virginmedia any you don't want to admit your system has a serious problem seriously looking at other providers

  • EricaWi35388211 Erica Wilson (@EricaWi35388211) reported

    @virginmedia can you advise what the issue is in belfast BT5? Suddenly lost all connection and can’t even get anything via service status on your website?