Virgin Media outages and service status in Ashton-under-Lyne, England

Problems in the last 24 hours in Ashton-under-Lyne, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ashton-under-Lyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ashton-under-Lyne, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Stockport, Wilmslow, Rochdale, Ashton-under-Lyne, Bury, Salford, Altrincham, Sale, and Stalybridge.

City	Problem Type	Report Time
Manchester	Internet	2 hours ago
Manchester	Internet	13 hours ago
Oldham	Internet	18 hours ago
Stockport	Wi-fi	21 hours ago
Manchester	Internet	23 hours ago
Manchester	Internet	24 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ashton-under-Lyne, England

Latest outage, problems and issue reports in Ashton-under-Lyne and nearby locations:

• 
  Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported 19 seconds ago from Manchester, England

  @virginmedia I’ve just connected a new router for faster speeds and it isn’t working. I’ve called up and your customer services person who told me contradictory information, put me on hold and then hung up on me.

• 
  Daniel McDermott (@dantheman8t5) reported 2 minutes ago from Dukinfield, England

  @virginmedia any idea when the outage will be sorted? I have work to do today

• 
  Daniel McDermott (@dantheman8t5) reported 6 minutes ago from Dukinfield, England

  @virginmedia Not as yet. Just that my postcode seems to be affected when checking service status

• 
  Tiffers (@Tiffers1973) reported 10 minutes ago from Ashton-under-Lyne, England

  @virginmedia I'm trying to cancel but when that seems impossible

• 
  Josh B (@JoshuaBurns) reported 11 minutes ago from Manchester, England

  @virginmedia Yes, tried last night and your service status page was actually down. Today I checked and it showed no issues, I run the diagnostic and no issues either. Came back up late this afternoon.

• 
  Ray Morgan. NHS💙🇺🇦 (@Rayzor74) reported 13 minutes ago from Stockport, England

  Good start to the day with @virginmedia informing me my monthly bill is increasing by £15/month and I have until the 17th of April to decide on my options. That is £180 annually. Having been firstly a Nynex customer and a Virgin customer since the takeover think it may be time

• 
  Sam (@Samuel_J_Mc) reported 13 minutes ago from Timperley, England

  @virginmedia customer service is so ****. They just transfer you round to different departments

• 
  Mark Armstrong (@mark001282) reported 19 minutes ago from Manchester, England

  @virginmedia As I say. I don't like publicly shaming a company that was once good. But your customer service is an absolute disgrace

• 
  Peter Thornton.🇺🇦 (@insidewrite1957) reported 23 minutes ago from Ramsbottom, England

  @eshelm @simonnread @virginmedia Worst people I’ve ever worked for By a distance

• 
  johnsonhomes (@johnsonhomes2) reported 24 minutes ago from Sale, England

  @virginmedia Her phone like works at the moment because she has power but not in a power cut. This is one of the issues set out in the email which VM requested I send on Wednesday

• 
  Edwin Daniel (@EdwinDa18453545) reported 25 minutes ago from Stockport, England

  @virginmedia @richardbranson @VirginMediaCC unethical practice & worst cust serv.after 50 days of total loss of service and no resolution and taking 52 pounds for that period from me now they are denying compensation as well as refund of monies taken.

• 
  Mike Chilton (@thechilledpanda) reported 26 minutes ago from Bramhall, England

  @virginmedia Unbelievable, you've sent me a dongle to connect a landline too the broadband on the 6th , so the phone line isnt going to work, though not much help on 150 as they abruptly cut you off. Website is also down.

• 
  Andy Millington (@andymillington) reported 28 minutes ago from Cheadle Hulme, England

  @virginmedia My stepson and his partner having real problems getting someone to move the account to new address. Seems like a simple self installation M&T but nobody will help.

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 29 minutes ago from Sale, England

  @virginmedia I also don’t need to monitor the quality of my broadband, I already know it’s awful. I don’t understand how that would help.

• 
  Bradley Smith (@OldhamBradd) reported 31 minutes ago from Oldham, England

  Not another outage? #virginmediadown #VirginMediaoutage @virginmedia

• 
  яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported 38 minutes ago from Oldham, England

  Hey @virginmedia why has the internet from around 11am just gone slow all of a sudden or barely working. OL9 area. I've rebooted the router but still no luck. I'm trying to work from home here.

• 
  Smyth Harper 🏳️‍🌈🏳️‍⚧️🇺🇦☘️ (@sharper76) reported 46 minutes ago from Manchester, England

  @virginmedia No it’s not, and it has now transpired that your customer services agent told me a direct lie that there was a fault in my area when there is not. Someone else has now booked an engineer to come out - next Wednesday. I can’t even have my heating on as that’s controlled vía wifi

• 
  🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁) (@JohnnyDude1983) reported 49 minutes ago from Bury, England

  @virginmedia It's nothing you can help with on twitter unfortunately 😞.

• 
  Helen Hurley (@HelenMHurley) reported 57 minutes ago from Manchester, England

  @virginmedia great customer service from your engineer Pete this morning. Polite, knew his stuff and a credit to your company. 10 out of 10. Would recommend yourselves.

• 
  Adam Gardiner 💙 (@_AdamGardiner) reported 59 minutes ago from Sale, England

  @virginmedia You’re not understanding. I do contact when the issue is happening, your advisor then fixes it, but it then happens again within 24 hours. I need a ‘once and for all’ fix. Not this whack a mole approach you’ve had so far.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Loach (@rl1602) reported 8 minutes ago from Gedling District, England

  @Benleo @virginmedia They ruined my Christmas in 2023. Whole day on phone sorting issues with father in laws broadband then 2 site visits ending up with me throwing my vape at TV and a bill for £1000. Horrendous company

• 
  Luke Ferris (@LukeFerris29808) reported 8 minutes ago

  @Benleo It took me nearly a whole day on the phone to cancel virginmedia. They just put you on hold forever then cut you off.

• 
  jamiezerofour (@jamiezerofour) reported 12 minutes ago

  @Benleo @virginmedia Serious point - I have never ever ever considered virgin media because, for at least 20 years - they have had the most appalling customer services reputation.

• 
  Dan (@KibbyDan) reported 13 minutes ago

  @IanLythgoe4 @virginmedia Why would you have to pay for it? It’s their issue? I still have no tv and I want an engineer to come and sort it because it’s ridiculous now. Im not paying anything. 5 days we have been without tv.

• 
  Marcus (@MarcusMarianoo) reported 13 minutes ago

  @virginmedia internet issues for 2 weeks now and still no update, very inconsistent when checking service status too, it goes from intermittent to everything ok every few times I check it?

• 
  godisgood (@ed2dfc1b030e4cb) reported 14 minutes ago

  @Benleo @virginmedia I agree Ben cancelled my virgin atrocious service go to Trust pilot I would have given them - 1000 but can’t go lower than 1 but you can leave feedback it’s important to warn other people .

• 
  Ric M. (@revoraman) reported 14 minutes ago

  @Benleo Well said, Ben. Yes, the WORST! You are in the public eye. Private Cstmrs like me who get billed for DD payments by @virginmedia , despite writing to Cust Svcs Exec in March, April, still cannot access emails, as their Support is totally inept+incompetent!

• 
  hr (@supermanoutfgas) reported 20 minutes ago

  Why is virgin media customer service including complaints so appalling I have no service and they have lost my install kit and and no doing anything to resolve this, who can I contact ro resolve this ASAP.

• 
  James (@James59973804) reported 24 minutes ago

  @virginmedia your service is absolutely **** why is my internet down!!!!!

• 
  Cakes6G | Art on Objkt (@Cakes6G) reported 24 minutes ago

  @Benleo @virginmedia Kicked them years ago, awful service. Awful products.