Virgin Media Outage Report in Ashton-under-Lyne, Borough of Tameside, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ashton-under-Lyne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ashton-under-Lyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Ashton-under-Lyne, Borough of Tameside, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Salford, Bury, Rochdale, Stockport, Altrincham, Wilmslow and Sale.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Oldham |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Ashton-under-Lyne, England
Latest outage, problems and issue reports in Ashton-under-Lyne and nearby locations:
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Oggy The Ghost
(@OggyGhost) reported
from
Stockport, England
@virginmedia what is going on with the broadband service it went down and wouldn’t connect I hard reset the Hub and it won’t connect at all & keeps resetting itself and starting the reconnecting process again it’s been doing it for half an hour now
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia But it keeps happening time after time and it is so difficult to get through to a human being (someone in a call centre in India) & when you do there’s no explanation of why it keeps happening. I run two small businesses and am reliant on a god quality reliable internet service.
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PB80'squeen
(@peepers1970) reported
from
Manchester, England
@virginmedia Nope.. i was told as its an outage fault which only effects a few addresses in my area. It doesn't show on a general test. Cant get an answer from anyone at virgin as to when it will be sorted. Its becoming a joke now.
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Danyel
(@DanyelWilliam13) reported
from
Oldham, England
@virginmedia On the 25th and then the month after we have the same issue Just not on really
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia Finally got through. Total loss of service - not expected to be fully back on until 29th of August! That’s nearly a week! Your service is appalling and you have the gall to be charging more. We will be looking at changing suppliers immediately.
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Guy Rushworth
(@dreadedwhisky) reported
from
Manchester, England
After 48+ hours I’m still without any phone service. Despite being in contact with customer support at @virginmedia for over 48 hours. Had to buy a temporary @EE SIM card in the end. Fed up and frustrated to say the least.
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christina wareham
(@chrissy__w) reported
from
Ashton-under-Lyne, England
@virginmedia once again my internet has gone down. Had issues at weekend and happening again OL7 9LP. Been intermittent all morning can you advise if issues in area
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia I’m afraid you’ve used the new deal trick before and look where we are. I am stuck without internet for a week and paying for a poor and inconsistent service. The server for my postcode M210ZN is down. Yet my wife who was working less than a mile away had no problems.
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Shaun
(@shaunbentley) reported
from
Salford, England
@virginmedia just spoke to, hands down, the rudest child I’ve ever spoke to. Morgan in the cancellations department. Seriously he was lucky we weren’t face to face. Little brat.
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knowmadiqx2x
(@knowmadiqx2x) reported
from
Manchester, England
Second weekend on the trot #virginmedia broadband down in south Manchester #virginmediabroadbandblues
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David Green
(@DTGreen63) reported
from
Stockport, England
@Virgin_Victoria @MadeByDyslexia @virginmedia They won't help customers service is crap they don't won't to know full stop
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Alan_MPS
(@AlanStockton11) reported
from
Salford, England
@virginmedia think you need to understand your customers are your business shocking speaking to your so called customer service team today didn’t care that my service has not worked now for a month, after a so called engineer was in my home for 5 mins saying all working 😢
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claire kenyon
(@clk_85) reported
from
Manchester, England
@virginmedia I haven’t yet unfortunately we are still in contract with sky- but after their recent diabolical customer service, we will be in touch once our contract ends
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David Davo Gray
(@Davogray) reported
from
Stockport, England
@virginmedia Yes I’ve done all the checks I’m supposed to do and it’s still not working.
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia you have just lost two loyal customers of nearly ten years. Countless internet connection problems & today was told the latest may not be fixed until August 29th - yet you are proposing another price hike. Appalling.
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Laura
(@LauraR1707) reported
from
Bury, England
@virginmedia Yes the service page says there’s no fault but when I ring 150 it says there is a fault - confused🤔
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Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
@virginmedia Said it would be fixed by 3pm - here we are at half four & still no service.
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Andy Powell
(@p0welly) reported
from
Greenfield, England
For the live of God @virginmedia stop digging and fix your bad practices.
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PB80'squeen
(@peepers1970) reported
from
Manchester, England
@virginmedia so amyone know when outage problem will be sorted. Now on day 4 no tv.
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Pamela Carter
(@pcjcarter) reported
from
Manchester, England
@virginmedia better sort their service out before 9pm for the #HandsmaidsTale 🤬🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kiakri
(@Kiakri_UK) reported
@virginmedia Just want to give a shout out to Virgin Media for being the worlds most useless ISP ever. 2 month after service was purchased & 3 re-arranged pre-boundary installs the service isn't live. Your pre-installs team is godamn useless and can't do their job sort it out.
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Kieren
(@ktnztigers) reported
@virginmedia Terrible service which is what my complaint is about. He refused to re open my complaint so I had to open anew one. I've had a missed call tonight so hope can speak tomorrow and have it sorted. Is been disappointing
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Kevin McGuinness 💙
(@McGuinnessKevin) reported
@virginmedia My internet is slower with the pod in.. also you have a glitch on the hub 4 where even in modem mode it still broadcasts a Wifi signal… I had to disable Wi-Fi completely then put it into modem mode. Back using my 6 year old Apple AirPort Base station as it works better.
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Phasechange Recordings
(@Pha5echange) reported
@virginmedia 12 hours. No internet in SE1. Yes, I've checked yr status page. It says 'no faults' though you've txt'd me and told me there IS a problem. Please fix it! And stop lying.
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J.Doctor
(@JDoctor13) reported
@virginmedia shocking service. No WiFi for the whole day. Unable to work. Was told would be fixed, now instead the Tivo has stopped working too. Appalling. #virginmedia
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Jason Lee
(@noirboulevard71) reported
@sangenjayauk @virginmedia This has occurred where I live in kennington. Been down all day, from all accounts will drag into TOMORROW AM This is a loathsome experience being without Broadband especially when being a full-time carer. Get it sorted please!
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Joanne
(@joanne_l_t) reported
@virginmedia Crap broadband, spent an hour on chat, bloke said he was transferring chat to department who could send new router, but put me on to a BOT, going round in circles..it’s the most frustrating system..do you have any real people who can sort out issues?!
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Richard C
(@MansfieldRhinos) reported
@virginmedia Yep, scheduled for 2 weeks. Sad that an organisation of your size and stature takes this action for a loyal customer, rather than accepting the ombudsman's adjudication that you should apologise, pay £150 compensation and actually provide the services we had agreed on.
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Dentonium.
(@wildenton) reported
@virginmedia Outage in the area. Engineers aware. All day long is poor. No chance of getting any work done today
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Rıza Can Kandemir
(@RizaCanKandemir) reported
@virginmedia So you are simpy giving me the details of your customers service who is not even available at the moment? Unbeliveable