Virgin Media Outage Report in Ashton-under-Lyne, Borough of Tameside, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Ashton-under-Lyne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ashton-under-Lyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Ashton-under-Lyne, Borough of Tameside, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Littleborough, Salford, Oldham, Rochdale, Stockport, Dukinfield, Hyde, Wilmslow, Altrincham, Sale, Stalybridge, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| TV | ||
| Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Ashton-under-Lyne, England
Latest outage, problems and issue reports in Ashton-under-Lyne and nearby locations:
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Therese Costello
(@ThereseCost1969) reported
from
Ashton-under-Lyne, England
@virginmedia yet again I have no service estimated repair tomorrow! Absolutely shocking service looking to change provider now. Would never ever recommend Virgin to anyone. It’s the 8th time in 3 weeks we have lost all service and I pay for top speed it’s simply not good enough!!
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Matt D
(@nmb340) reported
from
Manchester, England
And its dropped yet again. Once more and I shall cancel my direct debit. No point in paying @virginmedia for a service they appear unable to provide!
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Karen Harwood
(@trickymim) reported
from
Salford, England
@virginmedia All working now, no problem listed it will last a day or so then go off
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Adam Yates 🐝
(@AdamMYates) reported
from
Sale, England
@virginmedia Issues in WA15 - hub rebooted but still no internet services ....
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georgia
(@wydgeorgia_) reported
from
Manchester, England
Virgin media I have research to do now isn’t the time for your broadband to be broken down I am a third year uni student x
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Mal Swann
(@MalbiffaSwann) reported
from
Cheadle Hulme, England
@virginmedia trying to work from home while having a really bad WiFi connection, but paying for super fast broadband is not helpful website states no issues in my area I beg to differ not good for working feom@home please check why it’s bad
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Anna Taylor
(@lizzielichfield) reported
from
Salford, England
@virginmedia 3 days after raising your lack of response after cutting off services 3 weeks ago to my at-risk parents, no one has yet confirmed when you will fix YOUR error. Unfulfilled commitments to resolve from your team. Exceptionally bad customer service experience.
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Nono Knight
(@mak_nono) reported
from
Salford, England
@onioncityblues @Arlandria_II Easy tiger! We would never do that!!! But the virgin media t**t who decided to overtake us whilst my arm was up to turn right would do well with a little stay behind bars.
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Anna Taylor
(@lizzielichfield) reported
from
Salford, England
.@virginmedia 6 days after I raised this & commitments from 3 different reps, no one has fixed this issue or got back to me. My elderly, vulnerable parents remain without a landline or internet because of YOUR error. Your inaction is making a bad situation terrifying for them.
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Stephen Morris 🏴
(@SteMorris) reported
from
Manchester, England
What was going to be a busy day just ground to a halt. @virginmedia down, no internet, no phone, & no TV.
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Anna Taylor
(@lizzielichfield) reported
from
Salford, England
@virginmedia Parents were told the issue would be fixed in 72 hours however now saying there is no one available despite the fact they are vulnerable.
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Liv
(@OliviaJade1992) reported
from
Manchester, England
@aliciaduffyx @virginmedia I’m fuming Leesh how ******** could they do that to me 😭😭😭😭😭 having a nervy b 🤪🤪
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Gary Gittings
(@Gittings_1) reported
from
Manchester, England
@virginmedia the worst company to try and get through to, I have spent 2 days and still unsuccessful!!! What a joke 😡😡
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Huw Matthews
(@HuwMatthews1) reported
from
Salford, England
@virginmedia Still no response and no internet connection. Cannot get though to your call centre either. We have been paying for a service we are not receiving for weeks. Please respond ASAP.
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Miss Largot
(@LargotMiss) reported
from
Bury, England
@virginmedia no WiFi AGAIN I expect a reduction in your monthly bill as I am paying for a service that cannot be used Please dm me to request a refund
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Lawrence
(@lawrencewarde1) reported
from
Manchester, England
@virginmedia fix your ******* shit #virginbroadband
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06-Years
(@MarkAnthonyWood) reported
from
Oldham, England
@virginmedia looks like your issue is back , your service is becoming a joke at best . 3 times in last 2hours it’s dropped and the wireless hub not emitting anymore . Crap
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Ryan Jackson
(@RyanJackson____) reported
from
Ashton-under-Lyne, England
@WHU_Jamboo @VodexGaming @virginmedia Actually a piss take this shit 😂😂 deffo gonna try n convince my dad to get rid of them 😂 have them for My phone & WiFi and it’s actually embarrassing how shite they are
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Anna Taylor
(@lizzielichfield) reported
from
Salford, England
@virginmedia Thank you for picking this up. It is a horrid time to hear how scared my parents have been feeling with a landline or the internet.
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Karen Harwood
(@trickymim) reported
from
Salford, England
@virginmedia We have, it’s fine for a while then happens again it’s been happening for months and months your broadband just doesn’t meet the service promises all the time! We complain, it works for a few months then goes awry again. We had so many engineers, a plug in thing, still happens
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Wade
(@sarahwadey91) reported
@virginmedia The issue has been since Friday, we didn’t notice as we don’t often use out landline but our neighbours need help.
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Sharon Winterbottom
(@SharonWinterbo1) reported
@virginmedia @OmbudServices do you think it’s acceptable that my mother in law who is 84, has to wait 7 days for an engineer to fix her tv and broadband!! Please message me
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Karen Walker
(@k_walk75) reported
@virginmedia Well done for absolutely horrific customer service. Official complaint has been made but where will that go? 85-year-old woman living on her own, totally cut off and utterly miserable. I hope you're proud of yourselves.
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Heisenberg1972
(@Heisenberg19721) reported
@virginmedia 4 hrs 15 mins waiting on chat to cancel Broadband is there anyone there ?
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Sarah Marsh
(@OooitstheMarsh) reported
@talk2stfu @virginmedia They are the worst company I have ever had to deal with so I sympathise. They keep closing my complaints without resolution or contact. I have asked over 10 times for a deadlock letter and they just close the complaint. There is absolutely no escalation process.
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Owen Farmer
(@OwenFarmer) reported
@virginmedia telling me every day that I’ll have my service’s back in the next few hours. Appalling
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Sarah Wade
(@sarahwadey91) reported
@virginmedia neighbours need your help urgently. Phone line has been down since last Friday, they are elderly and rely on their phone line to work without it their care line does not work. They and we have tried calling but they were no help #virginmedia #help
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Owen Farmer
(@OwenFarmer) reported
@virginmedia When ever I get hold of someone I am told the issue will be fixed that same day. This has been going on since Friday. No broadband, no tv, none of my internet/Wi-Fi devices work including heating, hot water, security, music etc.
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Dan D
(@runningdan73) reported
@virginmedia The last 2 days has been my first experience of @virginmedia when there has been an issue. The service is appalling. This isn't aimed at the person replying to these tweets but the whole experience has made me why I left my previous supplier.
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Karen Walker
(@k_walk75) reported
@virginmedia Yes no problem