Virgin Media

Virgin Media Outage Report in Ashton-under-Lyne, Borough of Tameside, England

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The latest reports from users having issues in Ashton-under-Lyne come from postal codes OL7 and OL6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ashton-under-Lyne, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ashton-under-Lyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ashton-under-Lyne, Borough of Tameside, England 09/17/2025 22:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (43%)

    Internet (43%)

  2. TV (26%)

    TV (26%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ashton-under-Lyne, Borough of Tameside, England

The most recent Virgin Media outage reports came from the following cities: Hyde, Manchester, Oldham, Salford, Littleborough, Dukinfield, Stockport, Wilmslow, Ashton-under-Lyne, Rochdale, Altrincham, Cheadle, Sale and Bury.

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City Problem Type Report Time
United KingdomHyde Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomOldham Internet
United KingdomManchester Internet
United KingdomManchester E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Ashton-under-Lyne, England

Latest outage, problems and issue reports in Ashton-under-Lyne and nearby locations:

  • penny62132920 Lorraine Glover (@penny62132920) reported from Strines, England

    @virginmedia no service in sk6 8bt can you help

  • BammyBlue Thorpie (@BammyBlue) reported from Salford, England

    Anyone in Eccles got issues with @virginmedia not working?

  • manchesterdub The Manchester Dub (@manchesterdub) reported from Urmston, England

    @virginmedia I signed up for M100 BB today but remembered I had an offer of a £75 Amazon voucher and cheaper rate. Is there anything that can be done? Do I need to cancel and sign up using the link?

  • Hoiskiez Matt 💙 (@Hoiskiez) reported from Ashton-under-Lyne, England

    @aaronbentley89 @TalkTalk @virginmedia Oh no, you didn’t go with Talk Talk did you? Awful service from my experience too! 😖

  • WesBooth Wes Booth (@WesBooth) reported from Cheadle Hulme, England

    @virginmedia Ok thank you and in the meantime I'll have to look elsewhere so I am able to watch BT Sport today because Virgin Media can't provide the service I'd like

  • Jeanelleuk Jeanelle de Gruchy (@Jeanelleuk) reported from Manchester, England

    @virginmedia you promised me Broadband setup yesterday, you promised me @YodelOnline would contact me & deliver yesterday. Nothing. No way to check why or when. Poor customer service. Apologies to colleagues working with me to contain #COVID for my continuing connection issue...

  • BammyBlue Thorpie (@BammyBlue) reported from Salford, England

    @virginmedia we have no dialling tone on our phone or internet access through our router, any issues in Salford M30?

  • WesBooth Wes Booth (@WesBooth) reported from Cheadle Hulme, England

    @jazzyjen1986 @virginmedia BT went down Jenna but watching via something else

  • manchesterdub The Manchester Dub (@manchesterdub) reported from Urmston, England

    @virginmedia just signed up for M100 BB. Forgot to use a voucher for cheaper monthly rate and £75 Amazon gift card. Is there any way to add this on? Or, cancel and resubscribe?

  • geordiemanc70 GeordieManc (@geordiemanc70) reported from Urmston, England

    @virginmedia Get your "resolution team" to actually read their emails and try resolving something?

  • WesBooth Wes Booth (@WesBooth) reported from Cheadle Hulme, England

    @virginmedia We're not prepared to spend hours on webchat we've wasted enough time this week on the phone and webchat and the tv service is still not working! Awful customer service and we are paying £££££ for a service we can't get!!!

  • BammyBlue Thorpie (@BammyBlue) reported from Salford, England

    @virginmedia Yes on our area Facebook group there is a few people with the same issues.

  • IamNickRoper Nick Roper (@IamNickRoper) reported from Stockport, England

    @virginmedia hey guys. My loyalty discount was due for renewal and was told to ring in when due now I’m being told different. Wtf?! Then to be told you don’t have a complaints team either. That’s some wedge of bullshit and appalling customer service! Come on now

  • Conuggy Christine C (@Conuggy) reported from Manchester, England

    @virginmedia hi are there any problems in M11 area I’ve had no internet for a couple of days now and am unable to work from home, Thanks

  • JanineB66963873 Janine Brennan (@JanineB66963873) reported from Salford, England

    @virginmedia down again, line fault since Nov. Internet cuts off between 12/1am every night! Was told it was line check, this morning told I need all new equipment, £151 bills aren't acceptable for this service. I don't want new equipment months on, I'm cancelling.

  • AndyBrown55 Andy Brown (@AndyBrown55) reported from Sale, England

    @virginmedia Been better in last 48 hours, has the issue been fully resolved this time?

  • ethansgrumps Tony Collier BEM (@ethansgrumps) reported from Sale, England

    Bloody hell @virginmedia down. No internet, no TV! Big match on TV at 5:55! Better be bloody fixed by then

  • Dailos81 Dailos seddon (@Dailos81) reported from Manchester, England

    @virginmedia network issue at 19:20 in the M22 area and the estimated time to fix is 15:45 next day, you got to be kidding! 💩

  • geordiemanc70 GeordieManc (@geordiemanc70) reported from Urmston, England

    @virginmedia Diabolical customer service.

  • longsightjimmy Jimmy McLaughlin (@longsightjimmy) reported from Stockport, England

    Hey @virginmedia you’ve sent me an increased bill after I have renewed for a fixed time. Can you help please

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • paulozzy82 Paul Johnson (@paulozzy82) reported

    @virginmedia Speed tests been being done for about the last week. Poor readings. Test comes up with great. On the conversation had your colleague said pods would make a stable connection and improve it while your having issues. We work from home so this is having major issues now

  • kentfoodgirl Kent food lass (@kentfoodgirl) reported

    @virginmedia Already back on site having identified the external issues and found a solution . Have given accurate info, update & contacts for people who can action issues. They could teach Virgin a few things. Now just have to wait on the connection to happen and hope Fibre was worth it.

  • pepeghumra Pepe Ghumra (@pepeghumra) reported

    @virginmedia As I have clearly stated, I have spent over 12 hours speaking to them and nothing has been accomplished. I was not even able to speak to a Manager nor make a complaint, hence you are my last chance.

  • ashisnemo Ashley Jones (@ashisnemo) reported

    @virginmedia your cancellations department won’t let me cancel, 2 calls both hung up on me when I demanded to cancel. Recorded the 2nd call for @Ofcom @MoneySavingExp

  • kermit1015 kermit10 (@kermit1015) reported

    @virginmedia Well obviously this investing in your network is not working judging by the number of tweets about your network not working/dropping, if you offer a top service join OFCOM. They would judge if you offer a top service.

  • FlattenTheLies Tweety (@FlattenTheLies) reported

    @Independent_ie Roderic’s welfare tourist now threatening to murder & **** public service workers in social welfare offices…… will @rtenews or @virginmedia cover this??? Like **** they will!

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported

    @virginmedia How is that relevant or a satisfactory reply given that you left me with no connection for 12 hours? Do you not operate an emergency service? As a remote dev I've worked with clients in the US and that outage would cost me £££s. What if the outage was over xmas?

  • BiddickCraig Craig Biddick (@BiddickCraig) reported

    @virginmedia @TheBHF @O2 Virgin - worst customer experience of my life. Chanegd day to hook us up - 13 days no internet. My partner has spent literally hours on telephone going over old ground with them. We have experienced cut off of calls, BOTS, advertising why you wait to get service

  • villagenotts village (@villagenotts) reported

    @jayrayner1 @VirginMedia @RishiSunak Stop Profiteering Massive rise in Virginmedia rental costs and can't get into Virgin's website to cancel subscription Nasty

  • yellowpearl_uk Mark Wilson (@yellowpearl_uk) reported

    @virginmedia Well 2 days ago I was going to get a call back from a manager…twice. Neither of which materialised. 2 days ago I also submitted the web form complaint which has still not been acknowledged in spite of the 48hr SLA….