Virgin Media Outage Report in Ashton-under-Lyne, Borough of Tameside, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Ashton-under-Lyne come from postal codes OL7 and OL6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ashton-under-Lyne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ashton-under-Lyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (44%)
-
TV (23%)
-
Wi-fi (13%)
-
Total Blackout (12%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Ashton-under-Lyne, Borough of Tameside, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Wilmslow, Ashton-under-Lyne, Rochdale, Stockport, Altrincham, Oldham, Cheadle, Sale, Bury and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Phone | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ashton-under-Lyne, England
Latest outage, problems and issue reports in Ashton-under-Lyne and nearby locations:
-
Raheema Valera
(@RaheemaValera) reported
from
Urmston, England
So no surprise the incompetence of @virginmedia at resolving a simple issue...downgrading my package. Notified them on 10/10....after over 6 phone calls, incompetent staff, non existent manager call backs n collections calls.....official Resolver complaint done! @MoneyTelegraph
-
toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Can I quit without you ripping me off, you crappyarse company, oh and you are crap, crap crap, support are thick as shi* so fu** you @Virgin
-
Raymond Mailey
(@raymondmailey) reported
from
Sale, England
@virginmedia Still no joy. Customer service seem to bring to actually grasp the problem. I’ve had enough of VM I just want to leave now
-
Rebecca HRM
(@RebeccaHRM) reported
from
Cheadle Hulme, England
@virginmedia All the problems were ironed out. Yesterday was the big day. We waited but nothing, not even a call or email to explain why the installation team didn’t turn up.
-
Jane
(@j_roddy) reported
from
Urmston, England
@virginmedia My services at the moment are appalling! We haven’t got any internet connection, disgusting service.
-
Nate Lloyd
(@natelloydfirth) reported
from
Manchester, England
Nearly two weeks without the wifi working keep changing the dates for it to get fixed. Absolute shocking service @virginmedia
-
Raymond Mailey
(@raymondmailey) reported
from
Sale, England
@virginmedia I have tried your web chat still waiting for a response after 50 minutes and counting. Absolutely appalling customer service
-
👻 OggyGhost 👻
(@OggyGhost) reported
from
Stockport, England
@virginmedia hi I’m trying to put TV Remote app on my sons iPad which is running iOS 12.4 & the app just won’t let me sign in what so ever or even load up can you help
-
Raymond Mailey
(@raymondmailey) reported
from
Sale, England
@virginmedia Nothing really. Usually it my phone or my wife’s phone but never your equipment. The same issue happened a few weeks ago and we were told it was a local fault and they were fixing it. Which it did get fixed but yet again it’s not working now.
-
Raheema Valera
(@RaheemaValera) reported
from
Manchester, England
@virginmedia Did it on 10/10...nothing showed, called again 17/10 and yes it finally showed online but till this date it still isnt actioned as no new bill has been generated either. Told not to pay and now arrears and bad mark on cred file.
-
CLIC SARGENT Charity Golf Day
(@CancerGolf) reported
from
Rochdale, England
Hey @virginmedia guess what, you keep putting the phone down on me when I’m trying to discuss the outstanding monies you owe me 🤔
-
Alec
(@AlecParkAve) reported
from
Stockport, England
@virginmedia are an absolute disgrace 😂 broadband was down for an entire month and they're offering £5 credit to compensate
-
Alec
(@AlecParkAve) reported
from
Stockport, England
@virginmedia Oh an engineer eventually came out and fixed it. Make matters worse you've put the price up from £38 to £50.50. The £5 Doesn't even cover that. We were told we'd get a full months refund now anyone we ring denies they even have it on record that we had an issue.
-
Graham Douglas 🇪🇺🇬🇧🏴🐝
(@greydogphoto) reported
from
Sale, England
@virginmedia No "chat" options on that link that I could see. Status is showing as having a problem, so it's not my kit. Signal is too poor for me to use phone for chatting, anyway. Let's see if things clear up soon...
-
Raymond Mailey
(@raymondmailey) reported
from
Sale, England
@virginmedia I am having recurring issues again sending emails through your outgoing mail server. This happened a few weeks ago I was informed it was all sorted. Why am I paying for an atrocious non existent service. Appalling.
-
DarrenFS 🏳️🌈
(@DazFS) reported
from
Manchester, England
@virginmedia trying to contact you on the app but keeps closing down saying the you’ll reopen at 7am.
-
Raymond Mailey
(@raymondmailey) reported
from
Sale, England
@virginmedia Been on the phone for 50 minutes now and keep getting passed back and forth to different departments then she cut me off again. I am not getting the service I pay for. Fix this now or I’m leaving. I also want to complain about your appalling customer service
-
RebeccaArtManchester
(@rebeccaartMCR) reported
from
Cheadle Hulme, England
@virginmedia Guys, you’ve done the hard work clearing the mess under the pavements. All your teams now have to do is run the cable through connecting us to the hub down the street.
-
Raheema Valera
(@RaheemaValera) reported
from
Manchester, England
@virginmedia Thankyou but I will wait for an outcome through resolver. I've spoken to your customer care team numerous times and faced with incompetence each time and tried the chat and had no response.
-
Maurice Dickson 🇬🇧
(@ulstershaker) reported
from
Bury, England
@virginmedia down in parts of Bury yet again!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Louise Blake
(@Mrs_Blake) reported
@virginmedia working from home when your apparently superfast internet doesn't work is impossible. You show no faults in our area but we have no service at all.
-
Chris W
(@ChrisInSilk) reported
Hi @virginmedia. Both my neighbour and I are broadband customers, and neither of us can access the internet. But your website shows ‘no issues’ when we use the ‘check service status’ page on your website. How do I report an issue please?
-
PAT WEBB
(@nan2thou) reported
from
Enfield Lock, England
@virginmedia There are always issues in this area. I would suggest that most the equipment needs replacing. But I won hold my breath
-
David McNally
(@dmcnally) reported
Damn the @virginmedia hub looks like it's doing a firmware update. Why the hell would anyone push out a firmware update in the middle of the day ffs.
-
Leslie
(@Bilkosbuddy1965) reported
@virginmedia Putting me through to an automated line telling me you are doing tests and then hanging up is not sorting my problem with my broadband @virginmedia I NEED A ENGINEER to put a new box in
-
Jemma George
(@jemma_george) reported
@virginmedia even when trying to report a critical illness on account you cannot actually speak to someone who can help. 45mins on call to be cut off and no department can help.
-
Andi Anderson
(@ads_uk) reported
@virginmedia letter received stating £15 price rise to the revised price once current deal ends. Current deal £56pcm. End of deal £97pcm Plus price rise = £112 This will be a 100% increase!! Happy to cancel contract after 30+ years. Over to you ...
-
4lex
(@AlexANCHORMANDN) reported
@virginmedia This is ridiculous I’m honestly going to have to change broadband provider with this level of customer service and reliability
-
Lois 💙 NHS Procurement
(@elbee81) reported
@virginmedia My IT help desk believe there may be an issue with Virgin Media and the hospital VPN.
-
Peter Holland
(@RubberyDuck88) reported
@virginmedia I've tried Chrome, Edge, Chrome incognito (wired). Safari IOS, Chrome IOS (Wireless). Clearing cookies didn't help. Why don't you try contacting me via the number on my virgin account?