Virgin Media

Virgin Media Outage Report in Ashton-under-Lyne, Borough of Tameside, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ashton-under-Lyne, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ashton-under-Lyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ashton-under-Lyne, Borough of Tameside, England 03/18/2025 09:05

March 18: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ashton-under-Lyne, Borough of Tameside, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Sale, Rochdale, Oldham, Bury, Stockport, Cheadle, Wilmslow, Ashton-under-Lyne and Salford.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester E-mail
United KingdomManchester Wi-fi
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ashton-under-Lyne, England

Latest outage, problems and issue reports in Ashton-under-Lyne and nearby locations:

  • MatthewApps2 Matthew Apps (@MatthewApps2) reported from Salford, England

    @v @virginmedia Internet issue has been open since August and it’s been a comedy of errors. Several engineers have been round each setting off a chain of farcical call-outs. Clowns! Each time I get sent a survey that is designed to get the feedback they want. Not good enough!

  • cooper_jackie jackie cooper (@cooper_jackie) reported from Manchester, England

    @lilacjennie @virginmedia Totally agree. Been with them for years and treat customers really bad.they only care about the money. See how they get on when I cancel my direct debit. Bet they will soon be on the phone trying to get payment

  • modchester Cardy Camara (@modchester) reported from Manchester, England

    @virginmedia hi getting error code in my area of v53 & can’t get online to your webpage to check, nor can I get through on phone. What is happening to my TV service?

  • cooper_jackie jackie cooper (@cooper_jackie) reported from Manchester, England

    @virginmedia unhappy I have to wait until next Thursday for someone to come fix 2 of my 3 tv boxes because of the outage they had on Thursday just gone. Customer service is not very good and nobody seems to listen given the amount of calls I made to them . Not happy

  • brownhill76 Neil Brownhill (@brownhill76) reported from Sale, England

    @virginmedia officially the WORST service and your customer service is horrendous!! Best alternative tv/broadband services??

  • BeefyBlueBanana Beefy Blue Banana (@BeefyBlueBanana) reported from Manchester, England

    @virginmedia I've had someone else helping me on the post and the upstream/downstream/networklog is showing a very noisy line. The BQM looks really bad.

  • ThatGirlKatie80 Katie Mallon (@ThatGirlKatie80) reported from Salford, England

    @virginmedia expect a call from me tomorrow cancelling my service. Third time this week now with the same Network Availability error. Right in the middle of a film. Tired of rebooting. Bye #virginmedia, hello #SKY 👋

  • BeefyBlueBanana Beefy Blue Banana (@BeefyBlueBanana) reported from Manchester, England

    Anyone else having major problems with @virginmedia this morning?? Upgraded to the 1gig and it's been a lot worse than the 350mb package so far.. 🤦

  • CurryInTurry DJ Nerja (@CurryInTurry) reported from Ashton-under-Lyne, England

    @virginmedia That's not my query. It's the ridiculous scripted reply by letter to my complaint. Going to ombudsman as that is not how you handle a complaint. Sky will have a new customer when my contract is up!

  • CurryInTurry DJ Nerja (@CurryInTurry) reported from Ashton-under-Lyne, England

    @virginmedia This will be the case. Please can you confirm this is the true reason as I need in writing so I can put a complaint in? Regards

  • ph08_jay Jason (@ph08_jay) reported from Oldham, England

    @virginmedia is there an issue on your side with no subtitles on any #skymovie channels? Been like this for a few days now 😭

  • DebbieG_EA Debbie Grimshaw 🐝 (@DebbieG_EA) reported from Ashton-under-Lyne, England

    @virginmedia what is going on in the M34 postcode? Slow internet speeds and unreliable connection for the past three weeks now. Virtually impossible to work from home 🤯

  • carlroach Carl Roach (@carlroach) reported from Middleton, England

    @virginmedia Hopefully. I realise that these things can be complicated and stuff does go wrong. It is the fact that there is no effective way of communicating with you as a customer that upsets me r most. It makes me feel that I am really of no value to you.

  • Lanky2711 Mike Long (@Lanky2711) reported from Urmston, England

    @virginmedia your service is crap 💩 internet down, tv down trying to work! You should pay for my McDonald’s as it’s the only place I can get on line to work.

  • missdepotts Danielle (@missdepotts) reported from Ashton-under-Lyne, England

    @virginmedia trust the whole of virgin to be down when all the Harry Potter films are on 🙃

  • leannt1984 Leann (@leannt1984) reported from Salford, England

    Hi @O2 I’m both a virgin media customer and have a pay monthly sim with O2 and i am struggling to sign up to Volt! Help!

  • BeefyBlueBanana Beefy Blue Banana (@BeefyBlueBanana) reported from Manchester, England

    @virginmedia No use whatsoever I'm afraid. @virginmedia connection still completely unusable. Virgin contact number still not working. How am I supposed to get this sorted??

  • CurryInTurry DJ Nerja (@CurryInTurry) reported from Oldham, England

    @virginmedia I did that. Got written reply yesterday. Absolutely disgrace. It's like you never read my complaint. Told me to ring you to sort it. I want to find out who lied to me about getting 5g

  • CurryInTurry DJ Nerja (@CurryInTurry) reported from Ashton-under-Lyne, England

    @virginmedia @stewartbowie4 I'm afraid this is the new Virgin. Absolutely shocking customer service. I've been lied to and have numerous complaints in at the moment

  • janemcd051116 Jane Mcdonald (@janemcd051116) reported from Ashton-under-Lyne, England

    @virginmedia My tv has been down since 11am this morning come. On get it sorted or I won't be paying all my bill

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • WaynePBarrow Wayne Barrow (@WaynePBarrow) reported

    @El78790319 @virginmedia For us, this just added to a long list of other issues, we spoke to about 15 different people until we found one person who actually did their job. But they’re awful!

  • emmabevan_13 E M M A • B 💛 (@emmabevan_13) reported

    @virginmedia Thank you for that but it shouldn’t have to take me a tweet to get my issue resolved when it shouldn’t have happened in the first place! Just feel disappointed & trapped now!

  • ChiefOfOverIt Sarah K (@ChiefOfOverIt) reported

    @virginmedia I spent 45mins on the phone this morning for them to say the service shows fine. The technician that came said that you guys cannot always see the same thing. The box across from my house is covered in a big grey cover. It needs resolving outside he said

  • DJPhillyO Phil O'Neill (@DJPhillyO) reported

    @virginmedia Please fix your mobile data issues. It has now been a week of intermittent issues on 4G. 2 other household members are also experiencing issues on 4G. When will this be fixed? Any refunds likely to be issued for the lack of poor service?

  • Xuquelina Lauren Hymas (@Xuquelina) reported

    @virginmedia We've tried it won't let us speak to a physical person. Just says they know there's an issue in our postcode and directs us to the website. No further details

  • thegabbycabby chris forsyth (@thegabbycabby) reported

    @virginmedia and now I either have to find the money that I don't have to pay for a service I don't have. Get your act together I've been with you for years but mit for much longer as it's like you don't care. #poorcustomerservice.

  • WaynePBarrow Wayne Barrow (@WaynePBarrow) reported

    @El78790319 @virginmedia Nope! They’ve been useless. My parents are both deaf and the only contact I have with them during covid is FaceTime. Virgin just don’t seem to care about this issue 🙄

  • thegabbycabby chris forsyth (@thegabbycabby) reported

    @virginmedia you need to get your call centre staff to explain things properly. I downgraded due to financial and health and wasn't told it's yet another month in front even thought I will lose that part of the service in 2 days. Absolutely raging.

  • dagmardnoe Dagmar Noe (@dagmardnoe) reported

    @virginmedia Being diverted daily to 3/4 people that don’t know what they are doing really doesn’t help!

  • JayPodesta Jay Podesta (@JayPodesta) reported

    Hey @virginmedia just lost all my services - tv & broadband. Can see one of your ‘experts’ down by the box in the street. Please have a word ASAP.