Virgin Media

Virgin Media Outage Report in Ashton-under-Lyne, Borough of Tameside, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ashton-under-Lyne, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ashton-under-Lyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ashton-under-Lyne, Borough of Tameside, England 01/15/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ashton-under-Lyne, Borough of Tameside, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Salford, Oldham, Bury, Sale, Rochdale, Wilmslow, Cheadle and Altrincham.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Total Blackout
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ashton-under-Lyne, England

Latest outage, problems and issue reports in Ashton-under-Lyne and nearby locations:

  • Conuggy Christine C (@Conuggy) reported from Manchester, England

    @virginmedia Web media and phone do not work I’ve been trying to contact for DAYs please help ... why am I being IGNORED

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    Just got my bill of @virginmedia they gave me some wi-fi boosters for free, because the hub3 is so bad, but they have charged me for them, "what" I know they were free, but I have a trick up my sleeve, I'm out of contract, you knobheads!!!

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia I know there is more to think about at the moment, but, my upload speed was down to 2.6meg and it fluctuates around 2meg to 6 it was 25meg last week is it something you are doing, I have reset everything many times but it makes no difference.

  • martyn_driver Martyn The Driver (@martyn_driver) reported from Rochdale, England

    @virginmedia after 23 year and 20 months of being a cable customer in various names I have just cancelled my subscription. You are offering new customers some very good deals yet I am not allowed them. I know your broadband is quicker but I don't need it.

  • Ant_Johnson79 Anthony Johnson 🇾🇪 🇾🇪 🇾🇪 (@Ant_Johnson79) reported from Oldham, England

    @SlaveJamesW @brooksy_79 @DisneyPlusUK @virginmedia I decided after several attempts to contact virgin customer services to cancel the installation. Very poor service and wasnt worth the stress

  • NotTrending James Manuel (@NotTrending) reported from Mellor, England

    @virginmedia appreciate you’re really busy but I can’t get through on the phone or web chat. My contract is up on the 18th and going up £15 a month. Save me the hassle and you the increased call load and just move me to the new customer deal please, thanks

  • ST_1982 Scott (@ST_1982) reported from Stockport, England

    @SockCouncil @virginmedia Cancel it. They are giving you all channels for nowt anyway.

  • cicismith81 Careen 'Cici' Smith (@cicismith81) reported from Manchester, England

    @virginmedia HELP ME!!

  • ethansgrumps Tony Collier BEM (@ethansgrumps) reported from Sale, England

    @virginmedia @MichaelDiPaola I also want to pause my sports package whilst we have no live sports. Hung on the phone for 30 mins on Saturday before giving up. Appalling service

  • NicNic67 Nicky Waller (@NicNic67) reported from Poynton, England

    @virginmedia please provide an email for customer service regarding my application for a new contract

  • BriAKBr BB (@BriAKBr) reported from Sale, England

    @SandraArchangel @virginmedia Im in the same boat. Been trying since 17th march to cancel but keep getting cut off or ignored.

  • craigawilliams Craig Williams (@craigawilliams) reported from Sale, England

    @DUCKmagstoke @fslconsult @virginmedia They did say that they wouldn’t be responding as much on twitter due to staffing levels. Go to say I’ve had no issues at all with speeds and connections just with end website servers not coping.

  • emilystella_ Emily (@emilystella_) reported from Salford, England

    @ThreeUKSupport No I’m with @virginmedia but they can’t help. And pay as you go isn’t going to work I’m afraid, we want a monthly payment.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia I get half the service, you get half the bill.

  • Finsla Emma H ✯ (@Finsla) reported from Urmston, England

    @SuperS0nicSally @virginmedia Just cancel your direct debit! They’ll contact you then 👍🏼

  • Conuggy Christine C (@Conuggy) reported from Manchester, England

    @virginmedia I need help cannot access my account and being ignored for 3 days !!!!

  • zach2302 Zach (@zach2302) reported from Salford, England

    @MinecraftSqu1d this man is working in a call centre probably like virgin media or some shite and he’s saying he wants to assault his customer yikes

  • connell2509 TCTOM (@connell2509) reported from Stockport, England

    @JustRacingMag @virginmedia Am having the same issues and have been for over a week! @virginmedia 😡😡😡😡 @skytv #help

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    Be glad when this Chinese shite is over, so @virginmedia won't have an excuse for the crap broadband, and not getting back in touch, with the pathetic support P.S. I'm watching and making notes of my contract, you gave me another 12 month, don't want it!!!

  • Ant_Johnson79 Anthony Johnson 🇾🇪 🇾🇪 🇾🇪 (@Ant_Johnson79) reported from Oldham, England

    @SlaveJamesW @brooksy_79 @DisneyPlusUK @virginmedia No because how poor they was when I needed ****. Heard loads of bad not much good. Stayed with sky, wasnt worth the stress of changing esp with all this going on

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • chaarllesv Charles (@chaarllesv) reported

    @virginmedia wifi box keeps flashing white and won't work, help?

  • Louloubeth Libby O'Rourke (@Louloubeth) reported

    @virginmedia Still not working and of course no call back! And obviously I have no direct number to call for help - brilliant!

  • martinmcnamara (((MMc))) (@martinmcnamara) reported

    @virginmedia Sorry as soon as I open outlook and one drive it detects a metered service.... As office or home isn't I'm struggling unless virgin is?

  • daveriley12 Dave (@daveriley12) reported

    @virginmedia So how can I retrieve all the documents, important e mails, precious memories and everything else I use on a daily basis??? Atleast do the honourable thing and turn it back on for a week so I can transfer everything. 30 years and no notice from you! Please help.

  • Glasho377 Andy McGlashan (@Glasho377) reported

    @virginmedia Checker says there are no problems. Connection seems to be more stable and speed seems okay at the moment. I’ll monitor and be in touch if further problems are experienced 👍

  • serenceinwyn Ellie is Over Hills and Far Away (@serenceinwyn) reported

    @virginmedia Is there a way of retroactively registering the loss of service because I’ve been trying to do so through the website all day (since 9:30) and it’s only just let me register it at 17:30? If it’s only compensation after 48hr from registering this does make quite a difference

  • ShahinA82783043 Shahin Ali (@ShahinA82783043) reported from Camden Town, England

    @virginmedia Constant connection issues, I have had issues with it for 2-3 months and have still been paying for something that does not work properly. on top of that you guys write lies on my notes that was read out to me by the cancellation department team member.. 👎 scamming customers

  • Glasho377 Andy McGlashan (@Glasho377) reported

    @virginmedia any idea when the broadband issues in the area will be resolved. Had issues with connectivity all day

  • acefaceaaron aaron yates (@acefaceaaron) reported

    @virginmedia Technician called David 46582 came, came in looked said straight away what he needed to do, changed box over no fuss no questions, very professional and down to earth. Pity some of the staff who answer phone when you final get through arnt like that, 👍👍👍 for David though

  • MarcusChang1990 Chang (@MarcusChang1990) reported

    @virginmedia I can try the link again ( i have a few times but will happily try again if this helps resolve the issue)