Virgin Media Outage Report in Ashton-under-Lyne, Borough of Tameside, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ashton-under-Lyne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ashton-under-Lyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Ashton-under-Lyne, Borough of Tameside, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Bury, Stockport, Salford, Sale and Rochdale.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Ashton-under-Lyne, England
Latest outage, problems and issue reports in Ashton-under-Lyne and nearby locations:
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Paul Phillips
(@PaulPhillips95) reported
from
Manchester, England
@virginmedia crowd noise problems on sky sports main event, I’ve seen plenty of other people complaining about the same issue. Any suggestions?
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Beth Taylor
(@MsBethTaylor) reported
from
Stockport, England
@virginmedia It’s the same. I live in a small flat and when I go into the bedroom, the signal drops significantly. Surely it should reach the whole flat!
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Simon
(@OfficialJarvo) reported
from
Ashton-under-Lyne, England
@virginmedia hi can some help me? Im after a price on something
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Pete Marshall
(@harlemplaster) reported
from
Sale, England
@virginmedia how the hell do I get in touch with you to solve a problem? The live chat doesn’t work (other than for sales) and you’ve shut your call centres ‘due to COVID’.
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Carol 🐝
(@cazatmacs) reported
from
Rochdale, England
@bigphil321 @virginmedia There was 4 virgin media vans around here earlier just off Ryecroft Avenue looks like they’re trying to sort problem out.
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Alison Pilkington
(@AlisonPilkingt4) reported
from
Salford, England
@virginmedia we have a loss of broadband in the M6 area. No notification but the automated service states it’s an update on the service. If you want to provide good customer service, prior warning would be good. I’m fed up of this. If I can’t work from home, I will lose pay!!!
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Dave
(@twiddlemeister) reported
from
Cheadle Hulme, England
@virginmedia Please can you tell me what the absolute hell is going on in the SK8 area recently? We’re lucky to get a trouble-free day at the moment. Been on and off throughout today. One or two faults a week. We pay as near as damnit £100 a month for this.
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Akin Akíntáyọ̀ 🏳️🌈 #European
(@forakin) reported
from
Manchester, England
Obviously, using the @UswitchUK service I should shop for a better than the exorbitant @virginmedia broadband service with phone line that I pay for but never use, after 6 years, they are complacent, I'm unhappy, because the Direct Debits are going in above the rate of inflation.
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Ian Cardy
(@IanCardy2) reported
from
Ashton-under-Lyne, England
@virginmedia ? Not with you? Can’t you monitor the service you are or are not providing? BQM or post on a forum - I do have a life and just want the service I pay you for each month to work? Is that too much to ask?
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🐝Louise🐝
(@louaze) reported
from
Sale, England
So strange that @virginmedia hasn't got crowd noise on the @SkySports Main Event channel (it usually does) but people watching the same channel through @skytv do have crowd noise?! Wtf?! Sort it out Dicky.
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Ben Holmes
(@Ben_buy_thebook) reported
from
Salford, England
Looks like the WiFi is down. @virginmedia can you confirm?
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Beth Taylor
(@MsBethTaylor) reported
from
Stockport, England
@virginmedia Yes it is. Plenty of room. No reason why the signal is poor. My last home was a house and it was fine in that.
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Alison Fisher
(@AlisonFisher2) reported
from
Meltham, England
@virginmedia It says no problem in this area ....
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Beth Taylor
(@MsBethTaylor) reported
from
Stockport, England
@virginmedia Hub is in the living room. No signal in the bedroom which is really close. Been happening for the past 6 months or so. Wasn’t originally the case.
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Laura
(@LauraR1707) reported
from
Bury, England
@virginmedia hello our box attached to our outside wall is broken and won’t close, wires could be exposed and with the weather changing the water could get in. This has been since we moved in, in April
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BT
(@AussieBen38) reported
from
Stockport, England
Absolutely abysmal customer service from @virginmedia everyone I speak to hasn’t a clue what they’re talking about! People steer clear if you’re thinking of switching!
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Nathan
(@PeedsBBK) reported
from
Stockport, England
@virginmedia over an hour on hold on the phone to only get cut off and online chat not working!
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Alison Fisher
(@AlisonFisher2) reported
from
Meltham, England
@virginmedia Can’t get it to recognise my email address... and I can’t remember login. Postcode is HD95JT
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Michael Vix
(@DallasCowboysMV) reported
from
Manchester, England
@virginmedia upgraded my package 3 weeks ago & wished I’d left and gone to sky as originally planned. Service is shocking. Worse speeds than before upgrade. How do I cancel, nobody is answering my calls. Hours spent on hold
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Steph
(@SeeingSpots_) reported
from
Oldham, England
The internet has gone again. I swear @virginmedia is down more than it's up!. It went at this time on Friday for 30 mins. Today the website shows a fault in the area. ETR 5PM!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Hughes
(@_chrishughes_) reported
@virginmedia It seems to be right at the end after setting up all the info, after it’s asked me about child safety and virus issues etc
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jooooon
(@possiblyginger) reported
@virginmedia It's not to do with service in my area, I literally cannot log in using your log in pages and your log in pages alone. I checked anyway and sure enough everything broadband related is fine
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JB
(@JustinBeale70) reported
@virginmedia Doesn't solve my issue atm though how can your speed drop so dramatically from 1 room to another?
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M Neill
(@mattneill1983) reported
@virginmedia Thanks but done this multiple times on the site and filled in the form and have never got any response. It says we are pretty sure but asks for more details which I have provided. Postcode is BT170TB, can you check for me please?
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Richard Ellis
(@ripsaw_ellis) reported
@virginmedia The link is of no help. I need someone to contact me and arrange a visit etc. There is no option to get an engineer or replace equipment on link. I need this addressed urgently or I will be cancelling my full contract
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Danny Smith
(@danny3073) reported
@virginmedia Your taking the P now! Did you not read I’ve already gotten through to someone! Tip for customer service read your customers comments before replying. Thank you
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phil henesy
(@flip605) reported
@virginmedia WiFi issues have tried unplugging and rebooting but can’t connect to my vm network but can connect to virgin media, my equipment says my vm****** is out of range !!!
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Ronald Wilson
(@RonaldW24918266) reported
@virginmedia In the office of my home , I get poor wifi , your app agrees and says I need a booster .I can't move the router , you can't supply booster as you've none in stock , so I'm left with poor signal in my office room
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kerrie white
(@kez_5427) reported
@virginmedia What is the address to send the box and router back please? Hopefully that will give the message I'm wanting to cancel my contract
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Samantha Drury Shore
(@AGirlCalledSam) reported
@virginmedia Hiya, we’ve been trying to cancel for 2 weeks... waiting on hold for hours, have been cut off on the phone and multiple sms chats just suddenly stop. Can you help? Getting really fed up. Thanks.