Virgin Media outages and service status in Ashton-under-Lyne, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Ashton-under-Lyne, including 3 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jun 8, 12:53 PM GMT+1.
- Internet (53%)
- TV (30%)
- Wi-fi (9%)
- Total Blackout (6%)
- E-mail (2%)
- Phone (1%)
The latest reports from users having issues in Ashton-under-Lyne come from postal codes OL5 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Ashton-under-Lyne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ashton-under-Lyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 8: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ashton-under-Lyne, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Littleborough, Stockport, Wilmslow, Salford, Rochdale, Bury, Sale, Ashton-under-Lyne, Altrincham, and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Internet | 8 hours ago |
|
Manchester
|
Internet | 9 hours ago |
|
Manchester
|
Wi-fi | 11 hours ago |
|
Manchester
|
Internet | 3 days ago |
|
Manchester
|
Internet | 4 days ago |
|
Oldham
|
Internet | 4 days ago |
Nearby cities with recent reports
10 recent signals
3 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Ashton-under-Lyne, England
Latest outage, problems and issue reports in Ashton-under-Lyne and nearby locations:
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Mark Armstrong (@mark001282) reported from Manchester, EnglandEvery time speak to @virginmedia @Virgin customer service I die a little bit inside #emogirl
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Howard Woolfenden (@Woolfie30) reported from Rochdale, England@virginmedia yet again my Internet isn't working. 18m on the old Internet and not one outage. now on the new and 'improved' service and yet another outage, so many outages already.... come on sort it out I'm paying good money for this......
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GLENN (@gbmcfc) reported from Manchester, England@virginmedia Well you find I'm cancelling my contract with yourselves, hope you go bust, your customer service team is a shambolic embarrasment. Loyalty works both ways.
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johnsonhomes (@johnsonhomes2) reported from Sale, England@virginmedia The guy I spoke to at VM yesterday said that she wouldn’t be eligible for a “disabled” phone line to be installed because it wasn’t claimed when they dug the front garden up 18 months ago. We were never given this as an option at the time, if we had we would have insisted on it.
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Andy Millington (@andymillington) reported from Cheadle Hulme, England@virginmedia My stepson and his partner having real problems getting someone to move the account to new address. Seems like a simple self installation M&T but nobody will help.
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia It works intermittently. When I speak to an advisor they fix the issue at that moment. Then, the next day it’ll cut out again and the process repeats. It was working when the engineer left, but it didn’t last 24 hours. Intermittent isn’t good enough. I rely on you for work.
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Tony Jacobs (@tonyj01) reported from Manchester, England@virginmedia seems to be down nationally. 1: tell us status 2: tell us when back on
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JJ (@johnjoeoregan) reported from Manchester, England@stetopping Remember you did the piece late last year about Virgin Media Broadband being out for a day? It's now been down for six days in some parts of Manchester. Six full days and not a word from the company except automated messages.
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*Hayley* (@haylesxxx1) reported from Sale, England@virginmedia hi, after so many years of being a customer, do you send out new upgrades? My router keeps dipping and going off, been doing it for awhile now, couple of weeks.
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Rach (legacy fan) (@Miniboom2) reported from Salford, EnglandAh @virginmedia with this up and down service today you are really spoiling us!
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Reece Jordan Doonan, RN (@Lerounxi) reported from Salford, England@virginmedia can you confirm if there’s active engineer trying to rectify the service outage Manchester (M30). Widespread issues reported according to your service outage on website ?
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Phoebe (@TTPhoebe) reported from Manchester, EnglandAnyone available at @virginmedia please? Your website is shocking for trying to get in touch with customer services / live chat. Thanks
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia I was also promised a call back from a manager within 24 hours on a phone call on Friday afternoon. I did not receive this phone call. This is absolutely disgusting and I expect something to be done. I rely on your service for my income as I work from home. (2/3)
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Daniel McDermott (@dantheman8t5) reported from Dukinfield, England@virginmedia Not as yet. Just that my postcode seems to be affected when checking service status
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Edwin Daniel (@EdwinDa18453545) reported from Stockport, England@virginmedia @richardbranson @VirginMediaCC unethical practice & worst cust serv.after 50 days of total loss of service and no resolution and taking 52 pounds for that period from me now they are denying compensation as well as refund of monies taken.
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Emily (@ErHes1997) reported from Timperley, EnglandHow can @virginmedia say "yes there's a problem in your area, we expect it to be fixed on Wednesday"... 5 days is a joke when you'll never see that money returned to you for lack of service provided
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Sam (@Samuel_J_Mc) reported from Timperley, England@virginmedia customer service is so ****. They just transfer you round to different departments
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Billy Goater (@GoaterBilly) reported from Strines, England@virginmedia well done, after over 10 years with you, Virgin Media have sunk to the their lowest level of service and support ever. Roll on November and the end of my contract. Appalling, ignorant, clueless, almost as bad as BT.
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Neil Ashton (@NeilAshtonActor) reported from Stockport, England@jimmyoates @virginmedia Same James. Same area and it’s not been working for an hour. It says on their website no issues in the area but not had any service.
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officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England@virginmedia I wascharged for non return of property apparently even when I had made arrangements for collection . Received a cheque but in my maiden name .sent another proof of marriage a covering letter and returned the cheque , this was from August!made complaint still no cheque
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BeKind (@Yolandae) reported@virginmedia I did, but it’s still not working. The estimated repair time has been changed numerous times, yet the issue remains unresolved.
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jane rawlings (@djraw123) reported@virginmedia The worst service provider ever ! This is the final straw ! You steal people’s money !
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Marifi (@me_marifi) reported. @virginmedia I’m also locked out of my account for weeks due to something going wrong with merging @O2 and Virginmedia acoints. Escalated several times and once again today. Your support options knowledge articles, and support paths for this issue are shocking - HELP
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tobias slender (@TobiasSlender) reported@virginmedia I’ve had no internet for 2 days and every time I call im placed on hold for ever then cut of, not very good customer service
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Becky (@chibs9184x) reported@virginmedia need to speak to you lot about something. Been told one thing by your customer service agent, and this hasn’t been followed through (do have copy of the web chat to prove this also!) 😤
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jwb (@ThisisJWB) reported@virginmedia outage in my area going on for days practically zero upload speed
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Gareth (@GPRO2023) reported@virginmedia I want a call from a manager ASAP as I am sick of all your empty promises and poor customer journey. I've been trying to get this resolved the past 3 weeks!!!
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TB (@Peerabeee) reported@virginmedia I can't send direct messages right now; I've shared all the information, I don't understand why you keep asking for DMs. Please cancel my contract immediately due to the service you're failing to provide. @Ofcom #VirginMedia #Ofcom #Broadband
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Geoff Naylor (@geofn3751) reported@virginmedia intermittent broadband service in our area for the past week, told it will take another week to fix. Want to change service provider but told must pay a penalty for early termination (for a service they are unable to provide?). Great customer service.
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Kerrie Reid (@MrsReidteaches) reported@virginmedia @O2 I just want to speak to a real person about my locked account but can't get past the first part of automated phone service 🤬 not impressed. Who can help please?