Virgin Media Outage Report in Ashton-under-Lyne, Borough of Tameside, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ashton-under-Lyne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ashton-under-Lyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 17: Problems at Virgin Media
Virgin Media is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ashton-under-Lyne, Borough of Tameside, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bury, Rochdale, Stockport, Oldham, Sale, Salford, Wilmslow and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Bury |
Wi-fi | |
| Manchester |
||
| Manchester |
Total Blackout | |
| Rochdale |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ashton-under-Lyne, England
Latest outage, problems and issue reports in Ashton-under-Lyne and nearby locations:
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Barry Slater
(@barrys59) reported
from
Barton upon Irwell, England
@virginmedia still no service M27. 4th hour! Rubbish!
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Simon Manning 🇪🇺 - SiManM20@mstdn.uk
(@SiManM20) reported
from
Manchester, England
@virginmedia are you down again in M20? Hub flashing red again.
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Sam
(@Samuel_J_Mc) reported
from
Timperley, England
@virginmedia customer service is so ****. They just transfer you round to different departments
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Liam 🐀
(@Scarlet0Pimp) reported
from
Stockport, England
@virginmedia hello, can you please fix the broadband in the sk11 8aa area once and for all. It was down yesterday afternoon, just gone down today and down last week. Clearly there is some Faulty hardware that needs replacing. How can people work from home with broadband like this
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Daniel McDermott
(@dantheman8t5) reported
from
Dukinfield, England
@virginmedia Not as yet. Just that my postcode seems to be affected when checking service status
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Daniel McDermott
(@dantheman8t5) reported
from
Dukinfield, England
@virginmedia any idea when the outage will be sorted? I have work to do today
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Mike Chilton
(@thechilledpanda) reported
from
Bramhall, England
@virginmedia Unbelievable, you've sent me a dongle to connect a landline too the broadband on the 6th , so the phone line isnt going to work, though not much help on 150 as they abruptly cut you off. Website is also down.
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Bradley Smith
(@OldhamBradd) reported
from
Oldham, England
Fings outage analysis of #virginmediadown is 20.7% of subscribers are being affected @virginmedia #VirginMediaoutage #virginmedia @outagedetect
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Bradley Smith
(@OldhamBradd) reported
from
Oldham, England
Not another outage? #virginmediadown #VirginMediaoutage @virginmedia
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Tony Jacobs
(@tonyj01) reported
from
Manchester, England
@virginmedia seems to be down nationally. 1: tell us status 2: tell us when back on
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David
(@Aldehulme) reported
from
Oldham, England
@virginmedia I need to speak to somebody regarding a broadband problem without you running a check that will cut me off the internet. How do I get past this to speak to a person?
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Alec Holloway
(@HollowayAlec) reported
from
Stretford, England
@virginmedia is unbelievable that our Internet is so poor, trying to contact someone via phone on numerous occasions waiting for over 45 minutes to speak with someone. Still haven't been able to get through to anyone.
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Ray Morgan. NHS💙🇺🇦
(@Rayzor74) reported
from
Stockport, England
Good start to the day with @virginmedia informing me my monthly bill is increasing by £15/month and I have until the 17th of April to decide on my options. That is £180 annually. Having been firstly a Nynex customer and a Virgin customer since the takeover think it may be time
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
Wow @virginmedia your services have gone off thu no fault of mine yet I have to wait 6 days for you to fix your faulty equipment!! Cancellation pending due to total lack of customer service! I have been a customer since day one and never have I exp such a lack of cust care
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GLENN
(@gbmcfc) reported
from
Manchester, England
@virginmedia Well you find I'm cancelling my contract with yourselves, hope you go bust, your customer service team is a shambolic embarrasment. Loyalty works both ways.
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Weirdly even older fan
(@Karamonkey1) reported
from
Manchester, England
@virginmedia And the sum total of welcome texts I received during my 7 night stay in Jamaica was 189. I never moved from the same hotel. I often got 4-8 texts whilst sat at the same restaurant table or in my room. @virginmedia get your act together
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William Connolly
(@WCONNOLLY2512) reported
from
Manchester, England
@beverleyturner @virginmedia Virgin Media had gone ****. Poor broadband, crappie TV channels and half don't even work.
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Nathan Talbot
(@nathantalbot) reported
from
Urmston, England
(Test) Is anyone experiencing a virgin media Internet outage in B9?
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Nathan Talbot
(@nathantalbot) reported
from
Urmston, England
(Test) Is anyone experiencing a virgin media Internet outage in M6?
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Adam🍺
(@MCR_ADM) reported
from
Stockport, England
@virginmedia No they’re helping. But it’s VERYYYY slow. But almost there.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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blueboy
(@stef1970lcfc) reported
@virginmedia This has to be the very worst company to deal with. Incompetent is a understatement
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James Regan
(@Reganmeister) reported
@virginmedia I've tried calling to complain but your automated service won't connect me and just cuts me off. Your app says intermittent service but it's a complete outage and current update is it should be up and running on the 19th. Not great when you're working from home.
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lorna brown
(@Lorna_Brown95) reported
@virginmedia is the app down by any chance? I can’t sign in to the virgin media app, I know my email and passwords are correct and have tried to make a new one but continue to not let me in
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cryptowannabe
(@cryptowannabATH) reported
@virginmedia any reason when you try and phone to ask about a bill (option 1, 4 and then 4 again), the option just says sorry we don't know the option and cuts you off. Not even a 1hr wait on hold just cuts you off. Terrible customer service!
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Diz
(@Dizwod) reported
@virginmedia seriously yet another outage????? How can you seriously justify your price increases to "improve the network" when all we have are drops since we moved here. #virginmedia #outage #takesthepiss
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les batters
(@LesBatters) reported
@virginmedia can you advise me what is going on in m9 8ea, the information provided on the website states there is an issue although doesn’t clarify if there is a team dealing with it or what is causing the problem. It’s impacting work. Thanks
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🛡 iconic90'sfootball 🛡
(@_90s_footyicons) reported
@virginmedia The automated response, cheers...terrible terrible service
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🛡 iconic90'sfootball 🛡
(@_90s_footyicons) reported
@virginmedia Still down, 15 hours later, wtf is going on?
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mick harkin
(@mickharkin68531) reported
@jen2379 @virginmedia I would expect so much more from a business broadband service
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Martin Plaut
(@martinplaut) reported
Why does #Virginmedia offer a service that breaks down and then sends inaccurate information that the problem has been resolved? Not satisfactory