Virgin Media Outage Report in Ashton-under-Lyne, Borough of Tameside, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ashton-under-Lyne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ashton-under-Lyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ashton-under-Lyne, Borough of Tameside, England
The most recent Virgin Media outage reports came from the following cities: Salford, Manchester, Sale, Rochdale, Oldham, Bury, Stockport, Cheadle, Wilmslow and Ashton-under-Lyne.
| City | Problem Type | Report Time |
|---|---|---|
 Salford |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
||
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Ashton-under-Lyne, England
Latest outage, problems and issue reports in Ashton-under-Lyne and nearby locations:
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Kerrie cuthbert
(@Misskezcuthbert) reported
from
Stockport, England
@kathywxxx @virginmedia Yes I complained and got a right email of them with no help at all
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Clare 🐝
(@RealClareB) reported
from
Sale, England
My @virginmedia internet is painfully slow this morning 😬
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MIKEY🍻
(@mikey26_mikey) reported
from
Urmston, England
46 minutes and counting on hold to @virginmedia 😤😤😤 #countdown #****
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Dennis
(@dnumberwang) reported
from
Sale, England
@virginmedia There was an issue in my area yesterday, it got fixed, now there's another one today, what's going on?
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Dennis
(@dnumberwang) reported
from
Sale, England
@virginmedia There was an issue in my area yesterday, it got fixed, now there's another one today and my internet is down, what's going on?
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Elaine Hardy
(@Elaineghardy) reported
from
Salford, England
@virginmedia Trying again to get through as desperately need to speak to someone as can’t access my account as it’s been hacked and my broadband service is shocking was on hold over an hour yesterday and been holding now for 30 mins, holding for an hour is not acceptable customer service!!!!
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Rebecca HR 😷
(@RebeccaHRM) reported
from
Cheadle Hulme, England
@virginmedia Hello, there is no damage to the red button. It simply won’t work on BBC to take a programme back to the beginning.
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Elaine Hardy
(@Elaineghardy) reported
from
Salford, England
@virginmedia I have tried to ring your customer services this morning been on hold for an hour and then it disconnected me, I can’t sign in as my account has been hacked and has someone else’s email address so I need someone from Virgin to contact me urgently!!!
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Nathan
(@nathangreen101) reported
from
Salford, England
WiFi is down. I repeat, my WiFi is down @virginmedia though service checker website says no faults....
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Richard Shuttleworth
(@shuttsi77) reported
from
Wilmslow, England
@virginmedia as a loyal customer for years I diligently upgraded broadband to improve it throughout my home. In a small home there are black spots that I am told I need to pay extra for to get boosters. So I need to pay even more to get your service to work? Hmmm...? CICAS @Ofcom
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Chris Hallworth
(@Hallworth85) reported
from
Middleton, England
@virginmedia internet down again? Any idea when I’ll be back online ??
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Lee Jones
(@leejones90) reported
from
Stockport, England
@virginmedia I have been trying to sort my virgin media out for the last 2 hours and customer service has put the phone down on me twice. Is there any way you could get someone to call me. Thank you.
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Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@virginmedia I have been trying for 2 days now to cancel my broadband. Started a text chat yesterday and going round in circles as they keep transferring me and no one replies, so they keep asking for same information. Ahhhhhh
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Jilly Wiseman
(@JillyWiseman) reported
from
Sale, England
@virginmedia ..1 year on it was found to be a faulty virgin cable..still not working .. hours and hours on the phone . Waiting for call back after 2 weeks .. now can not get through. Disgusting @virgin I will be taking this further
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Kelly Thorley
(@Kellkat77) reported
from
Manchester, England
@virginmedia on hold with Virgin Mobile over 1 hour only to be cut off, no decency to even call me back? Spent over 4 hours in the week holding for Virgin Media to be cut off twice! Again no call backs? Appreciate waiting times are longer but this is appalling service. Fewming 🤬
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Suzanne & Steve
(@thegallyfamily) reported
from
Salford, England
@virginmedia up to their tricks again not providing the internet speeds. We on the super-fast broadband tariff and getting speeds of 50 in the same room as the router. Poor service and we being ripped off yet again
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Dennis
(@dnumberwang) reported
from
Sale, England
@virginmedia It's down again and has gone down both of the last 2 days
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Holly
(@HollyEliStew) reported
from
Salford, England
@virginmedia I would think about using a different delivery service, as these are your products that aren’t reaching your customers. Will @YodelOnline get me parcel on the 4th attempt? Probably not.
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Dennis
(@dnumberwang) reported
from
Sale, England
@virginmedia is there a broadband outage in M33?
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Jaynemcgrogan
(@Jaynemcgrogan1) reported
from
Cheadle Hulme, England
@virginmedia hi .my dads had the technicians for a faulty line and now the phone line is dead .please help .#elderleyvulnerableadult
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adoption.Adventures
(@AdoptionAdvent1) reported
@virginmedia I’ve seen poor customer service but wow, yours is taking the lead right now. I’ve been in a “chat” with your “customer service” team for 36 hours and still nothing getting any reasonable response! Shocking!
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Ritika Kalia
(@bhardwar) reported
@virginmedia No one could fix the issue and get channel 800 working for us. Just kept transferring the call from one department to another. If you check my account you will see how much time I have wasted trying to fix and then cancel this issue!
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Phil Begley.
(@yorkshirebegley) reported
Ok losing will to live, trying to to sort package with #virginmedia but easier to get visit with Pope. 3 hours yesterday and hour today, soon as sent to relations team, relation stops, no answer at all. He's out of contract shortly, so will just cancel direct debit for him.
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🇪🇺 David Harman 🇪🇺 No Rules 4 Me
(@david_harman_uk) reported
@virginmedia Do your overpaid bosses really think this is a good time to increase the prices by an obscene, inflation-busting amount at this time? @ofcom why does #virginmedia allow to do everything online EXCEPT cancel their services, this obviously isn't fair!
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Ritika Kalia
(@bhardwar) reported
@virginmedia After all the back and forth calls I asked them to cancel the contract as you can’t provide the service I need but I was told that I will still have to pay £58 for 17 months! 😐
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Ritika Kalia
(@bhardwar) reported
@virginmedia We asked the agent that we needed the pack that supports Voot app (channel 800). We were given asiana pack, only to find out that we need to add Desi pack on top to use Voot. Which was still fine, the problem is that on our box we can't see channel 800 or voot app at all.
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Andrew Burns
(@andrewb_63) reported
@virginmedia want a system that cares about customers been with you 12 years never had anything extra no the service is down for days
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Neenee 💚🤍💜
(@NeeneeNugget) reported
@virginmedia I'm a new customer and I've changed my mind about some of the features I'd like in my package pre install (18th).
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Andrew Burns
(@andrewb_63) reported
@virginmedia any you don't want to admit your system has a serious problem seriously looking at other providers
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Erica Wilson
(@EricaWi35388211) reported
@virginmedia can you advise what the issue is in belfast BT5? Suddenly lost all connection and can’t even get anything via service status on your website?