Virgin Media Outage Report in Cheadle, Borough of Stockport, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Cheadle come from postal codes SK8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cheadle, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheadle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (15%)
-
Total Blackout (11%)
-
TV (8%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Cheadle, Borough of Stockport, England
The most recent Virgin Media outage reports came from the following cities: Sale, Macclesfield, Salford, Manchester, Knutsford, Stockport, Wilmslow, Oldham, Stalybridge, Cheadle, Middleton and Hyde.
| City | Problem Type | Report Time |
|---|---|---|
 Sale |
Internet | |
| Macclesfield |
TV | |
| Salford |
Wi-fi | |
| Manchester |
Internet | |
| Knutsford |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cheadle, England
Latest outage, problems and issue reports in Cheadle and nearby locations:
-
Simon Harding
(@SimonCHarding) reported
from
Marple, England
@virginmedia in the last week since I have asked to cancel broadband I have had 5 abandoned calls from numbers which seem to be from you 08000526736 and 0345451098. Sort out your autodialler settings it is frustrating to have you hang up on answer. Complaint made to @Ofcom
-
Raymond Mailey
(@raymondmailey) reported
from
Sale, England
@virginmedia Still no joy. Customer service seem to bring to actually grasp the problem. I’ve had enough of VM I just want to leave now
-
Raheema Valera
(@RaheemaValera) reported
from
Manchester, England
@virginmedia Thankyou but I will wait for an outcome through resolver. I've spoken to your customer care team numerous times and faced with incompetence each time and tried the chat and had no response.
-
Raymond Mailey
(@raymondmailey) reported
from
Sale, England
@virginmedia Been on the phone for 50 minutes now and keep getting passed back and forth to different departments then she cut me off again. I am not getting the service I pay for. Fix this now or I’m leaving. I also want to complain about your appalling customer service
-
Dan Daintry
(@DanDaintry) reported
from
Stockport, England
@virginmedia your customer service centre needs to look after its customers better. Being called a liar when I have emails #poorcustomerservice
-
TishyK
(@tishy_k) reported
from
Sale, England
@virginmedia The automated message still says repairs are ongoing. The same message for the past 3 days, yet I received a text earlier that the issue was rectified.
-
TishyK
(@tishy_k) reported
from
Sale, England
@virginmedia That link is no help at all, as it says no issues. I've just rung VM for the 7th time today and the automated message says there is an issue for my postcode and they are dealing with it. The same message as yesterday and the day before!
-
RebeccaArtManchester
(@rebeccaartMCR) reported
from
Cheadle Hulme, England
@virginmedia Guys, you’ve done the hard work clearing the mess under the pavements. All your teams now have to do is run the cable through connecting us to the hub down the street.
-
Raymond Mailey
(@raymondmailey) reported
from
Sale, England
@virginmedia I have tried your web chat still waiting for a response after 50 minutes and counting. Absolutely appalling customer service
-
Marzipanpanda
(@marzipanpanda) reported
from
Manchester, England
@virginmedia been having issues with signal on my virgin mobile phone all week, read that it was suposed to have been resolved yesterday but still having intermittent issues this morning. No wonder I am rolling over 10GB of data when I don't get an opportunity to use it 😡
-
Dan Daintry
(@DanDaintry) reported
from
Stockport, England
@virginmedia horrific service, as a new customer to not receive what was promised by a sales agent and to be told I need to pay for the additional services #poorcustomerservice
-
Raheema Valera
(@RaheemaValera) reported
from
Urmston, England
So no surprise the incompetence of @virginmedia at resolving a simple issue...downgrading my package. Notified them on 10/10....after over 6 phone calls, incompetent staff, non existent manager call backs n collections calls.....official Resolver complaint done! @MoneyTelegraph
-
Raheema Valera
(@RaheemaValera) reported
from
Manchester, England
@virginmedia Did it on 10/10...nothing showed, called again 17/10 and yes it finally showed online but till this date it still isnt actioned as no new bill has been generated either. Told not to pay and now arrears and bad mark on cred file.
-
Raymond Mailey
(@raymondmailey) reported
from
Sale, England
@virginmedia Nothing really. Usually it my phone or my wife’s phone but never your equipment. The same issue happened a few weeks ago and we were told it was a local fault and they were fixing it. Which it did get fixed but yet again it’s not working now.
-
Graham Douglas 🇪🇺🇬🇧🏴🐝
(@greydogphoto) reported
from
Sale, England
@virginmedia No "chat" options on that link that I could see. Status is showing as having a problem, so it's not my kit. Signal is too poor for me to use phone for chatting, anyway. Let's see if things clear up soon...
-
TishyK
(@tishy_k) reported
from
Sale, England
@virginmedia I finally spoke to someone and the issue may not be resolved fully until the 18th apparently. Not sure why I received a text to say the matter was resolved then!
-
TishyK
(@tishy_k) reported
from
Sale, England
@virginmedia As always, the test says there are no issues. Been waiting 10 minutes now to speak to someone in person now!
-
Rebecca HRM
(@RebeccaHRM) reported
from
Cheadle Hulme, England
@virginmedia All the problems were ironed out. Yesterday was the big day. We waited but nothing, not even a call or email to explain why the installation team didn’t turn up.
-
Alec
(@AlecParkAve) reported
from
Stockport, England
@virginmedia Oh an engineer eventually came out and fixed it. Make matters worse you've put the price up from £38 to £50.50. The £5 Doesn't even cover that. We were told we'd get a full months refund now anyone we ring denies they even have it on record that we had an issue.
-
Alec
(@AlecParkAve) reported
from
Stockport, England
@virginmedia are an absolute disgrace 😂 broadband was down for an entire month and they're offering £5 credit to compensate
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
teo
(@teodiomio) reported
@jayrayner1 @virginmedia Virgin media customer services are worse than crap. Incompetent,economical with truth and I switched. Best decision
-
Marifi
(@me_marifi) reported
@virginmedia 2nd call was an obvious scam, not from you. Claiming I had tech issues. I asked them who they thought I was several times as they didn’t use my name, they hung up. My concern is the timing of that call. Freaky coincidence, or an inside leak?
-
Mark Edwardson
(@gbwrtenm) reported
@virginmedia It was never fixed and yes I have tried a reset. It started on BBC and ITV but now it’s happening on all channels. I brought a new HDMI cable just in case. It sometimes gets better if I pause it but that can also make it worse. Can it get a new box sent out to see if that helps?
-
Mr Simon Kenworthy
(@MrSimonK) reported
.@virginmedia your customer service and automated bot are useless. We’ve been trying to inform you of moving house for a week now. After sitting on hold for 40 minutes this morning in our new home with no tv or WiFi we’ve finally decided to leave as you clearly don’t want us.
-
Punit Goyal
(@PunitGoyal1) reported
@virginmedia - spent more than 6 hours with customer care in last few days. Your own commitment is not being fulfilled. Then customer care is telling me that they cannot see the commitment in their notes. Now who’s problem is this if your people are not updating notes properly.
-
Donkymagic
(@donkymagic) reported
@virginmedia So after giving it an hour or so... I am. Now getting 520 over WiFi no wired.... looks like the hub 4 was the issue. Do you know if the hub 3 can handle 1 gig. Thanks
-
🥔 A bean has no name 🥔
(@ylilxanoi) reported
from
Wigan, England
@virginmedia my interest been down for a whole week. Call centre staff don't know what to say. An engineer has been on site every single day apparently. Can someone fix my internet. I pay £52 a month this is beyond a joke. I've used all my 4g& bought a ****** dongle just to WFH
-
Grace Mitchell 💙
(@graciegirlracer) reported
@jayrayner1 @virginmedia Changing is actually remarkably easy although you need to ensure that VM know you’re leaving in writing as that’s a wee scam they love. I switched to BT, saved £10 a month with wifi in every room and haven’t had a single outage. VM went down every day for at least 5 minutes.
-
Marc
(@marcr2) reported
@virginmedia 20 years as a customer
-
KarmaComesAround
(@FeelTheKarma) reported
3 days in a row my Internet has gone off at this time. Honestly, **** Virgin Media.