Virgin Media

Virgin Media Outage Report in Cheadle, Borough of Stockport, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Cheadle come from postal codes SK8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cheadle, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheadle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cheadle, Borough of Stockport, England 03/18/2025 18:00

March 18: Problems at Virgin Media

Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cheadle, Borough of Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Bury, Sale, Oldham, Stockport, Cheadle, Macclesfield, Wilmslow and Ashton-under-Lyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomSalford Internet
United KingdomBury Wi-fi
United KingdomManchester E-mail
United KingdomSalford Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cheadle, England

Latest outage, problems and issue reports in Cheadle and nearby locations:

  • MaryAkram3 M A R Y (@MaryAkram3) reported from Oldham, England

    @virginmedia Shittest internet going problems after problems we’ve had for a week and we pay a fortune!!

  • WrenJohn John Wren (@WrenJohn) reported from Oldham, England

    @virginmedia told by them today that problems with “catch up” service not something that was paid for so in effect had to put up with the poor performance, in the end offered a tenner! Perhaps there is a better solution, ie get rid of them & get someone who cares 🖕

  • GregBarnes2 (((Greg Barnes))) (@GregBarnes2) reported from Urmston, England

    @virginmedia Once again my sim card isn’t working. Please don’t ask me to call the service centre, I’ve tried and haven’t got that long to live. Happy to email you details if you give me an address.

  • john_taxi ☺johnshere (@john_taxi) reported from Leigh, England

    @virginmedia We spend over £150 per month...We need help with our Virgin mobile account...The guy in India doesn't seem to understand

  • WrenJohn John Wren (@WrenJohn) reported from Oldham, England

    So many problems @virginmedia this year, poor system, poor WiFI, poor connections, poor customer service, all seem to be continually getting worse as does the response to complaints. Anyone else putting up with this poor quality? @skytv looking a clear future prospect

  • NellyOcker Neil Cocker (@NellyOcker) reported from Urmston, England

    @virginmedia also since my contract inception May I’ve had no 5G or 4G just 3G which is extremely slow when processing fast is needed. Extremely poor & I’m a long standing loyal customer of Virgin Media for over 20 years when it was called Cable Wireless (NTL)😡

  • shackmcfc ShackMcfc (@shackmcfc) reported from Oldham, England

    @virginmedia how do I report cabinet damage that needs urgent attention? Tried the number but option 2 to speak to someone just rings out

  • DaveGarside Dave Garside❤️🇾🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿⚽️⛳️🎸 (@DaveGarside) reported from Manchester, England

    @virginmedia Yes there are and there were all 3 times. Currently 4.00pm estimated to be fixed but that’s my Saturday pretty much gone without any service

  • AlexxTheTiger Alexx 🏳️‍🌈 (@AlexxTheTiger) reported from Stockport, England

    @virginmedia But that costumer service was abysmal, the person took ages to reply, and when it did, tried to sell me the same internet package I have for more than what I pay currently even...I don't want to have to upgrade my package to "fix" my internet, I just want the speeds I hired

  • AlexxTheTiger Alexx 🏳️‍🌈 (@AlexxTheTiger) reported from Stockport, England

    @virginmedia Not really, I checked your system on my virgin media page and it reports no problems on the area, I already restarted and rested my modem, more then once time

  • shuttsi77 Richard Shuttleworth (@shuttsi77) reported from Wilmslow, England

    @virginmedia Just Apple, they struggle to connect and buffer whereas non Apple laptops are fine, for example. Either that or it’s our WiFi? Please help?

  • neyo Steve Day (@neyo) reported from Manchester, England

    @Netflixhelps I haven’t but I’ve streamed it via Virgin Media and EE’s mobile network, so it feels it’s not likely to be that? Can you or someone on the team try streaming it on iOS and letting me know if it works?

  • WrenJohn John Wren (@WrenJohn) reported from Oldham, England

    @virginmedia Told yesterday that it is a local problem due to be resolved by 12th August, however that seems to be a standard reply which is now becoming tiresome. We have to wonder if @virginmedia have fallen back in the hi tech department & that we should move on to a more reliable provider

  • NellyOcker Neil Cocker (@NellyOcker) reported from Urmston, England

    @virginmedia so much for Virgin Media to ring me yesterday Friday 6th Aug over three complaints. Phone call from Customer Services never came to fruition .. Not a happy chappie 😳😡

  • NellyOcker Neil Cocker (@NellyOcker) reported from Urmston, England

    @virginmedia I’ve been with Virgin Media now for well over twenty years but I’m not happy with customer services whatsoever especially having the phone put down on me on two occasions ! 😡

  • levylass Moira McLoughlin 💙 (@levylass) reported from Manchester, England

    @virginmedia seriously getting fed up with your service why do I have to sit on top of a box connected to TV to get any internet when working at home & office on 2nd floor ?? Rung 3 times same old guff pull the plug out 🤬🤬

  • AlexxTheTiger Alexx 🏳️‍🌈 (@AlexxTheTiger) reported from Stockport, England

    I never been so mistreated by @virginmedia like I was today, the staff on the live chat literally "hang up" on me mid support... absolutely gutted, saved all the conversation and I will seek citizens advice over this, that is no way of treating a 6+ years costumer

  • leehow2 Lee Howarth (@leehow2) reported from Urmston, England

    @NOWTV awful service from you! You've messed me about for two weeks getting an engineer out to my #broadband and you still can't come for another 2 weeks despite the fact I'm a critical worker with no connection #cancelled and gone back to @virginmedia #usless

  • NellyOcker Neil Cocker (@NellyOcker) reported from Urmston, England

    @virginmedia I can never get to speak to someone who fully understands me because all your call centres are now sourced overseas.I need a Manager to ring me ASAP please. Not happy whatsoever how I’ve been treated it’s not acceptable to be treated with ill manners 😡

  • SarahBeePhotos Sarah Bee Photography (@SarahBeePhotos) reported from Ashton-under-Lyne, England

    @virginmedia Terrible as always, you cannot deliver in this area, you’ve promised for a few years now but nothing changes, I’ve had to put us on unlimited data on the phones as the WiFi is not fit for purpose, I am on the highest speed apparently… shocking

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Emmurder Emmurder (@Emmurder) reported

    @virginmedia I left virgin media back in October as I moved address and the service was not provided at my new address. I paid my final bill in full (and have email proof of doing so) but in my credit report Virgin have put a £68 bill on my credit. Why is this?

  • metoyou123 metoyou123 (@metoyou123) reported

    @virginmedia im disgusted with your poor service. my elderly parents phone line is not working still and your engineer Leonard was meant to open a new call , also a manager was meant to be calling me back last Weds I’m still waiting , I want a call back from a manager ASAP

  • jodie96114296 jodie (@jodie96114296) reported

    @virginmedia And no I expect someone to contact me as this is an on going issue and isn’t good enough for what I pay I’m seriously considering leaving virgin you are’s so bad

  • naomihather Naomi Hather (@naomihather) reported

    @virginmedia My internet speeds are rubbish, this has been going on for a long time and I have been unable to get into contact with anyone. The internet keeps losing connection and very slow speeds. I have tried rebooting the hub and checking all the connections with no luck.

  • raspitz Richard Spitz (@raspitz) reported

    @virginmedia I'm on a web chat having to type everything out - it's painfully slow. Can someone please call me?

  • jodie96114296 jodie (@jodie96114296) reported

    @virginmedia Exactly my point disgusting customer service

  • D_ROX_7 D_ROX_7 (@D_ROX_7) reported

    @virginmedia You never assist me. You're the worst customer service company out there. Sorry, but it's true.

  • haarissheikh Haaris Sheikh (@haarissheikh) reported

    @VirginMediaIE everything takes 24-48 hrs with virgin media. Standard responses. (1) reboot (2) wait at least an hour to speak to someone (3) send it to provisioning team (4) send new hardware. Can’t you just not get things to work??? Never a definite answer from you!! @leesonl

  • danechip Dan Weeks (@danechip) reported

    @virginmedia Please can I win a call back from customer services without call being dropped? Account 718258117. Your Welcome.

  • gdgwhite Giles White (@gdgwhite) reported

    @virginmedia 31 days after making an official complaint, not a word from #VirginMedia - you still have the £99 you took from my account, which your customer ‘services’ twice assure me would be returned; I still have an unconnected box.