Virgin Media

Virgin Media Outage Report in Cheadle, Borough of Stockport, England

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The latest reports from users having issues in Cheadle come from postal codes SK8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cheadle, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheadle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cheadle, Borough of Stockport, England 03/19/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cheadle, Borough of Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Bury, Sale, Oldham, Stockport, Cheadle, Macclesfield, Wilmslow and Ashton-under-Lyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomSalford Internet
United KingdomBury Wi-fi
United KingdomManchester E-mail

Community Discussion

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Virgin Media Issues Reports Near Cheadle, England

Latest outage, problems and issue reports in Cheadle and nearby locations:

  • Natterback Mrs Jordan -Johnson (@Natterback) reported from Stockport, England

    @virginmedia a new Router has not made the slightest difference to our intermittent signal problem of some months. Phone call coming up to have our services removed. Sick of wasting my money and time

  • GodHesHard2 Matt Goddard (@GodHesHard2) reported from Stockport, England

    @virginmedia absolute terrible customer service. Not only did it take 50 minutes to get through, they then cut me off so had to wait another 30 mins. 12 years of loyalty and all you could offer was £5 discount! Good bye Virgin, hello Sky 👋

  • thekatecusack Kate Cusack (@thekatecusack) reported from Sale, England

    @virginmedia can you please tell me why I have been sent a letter of a price increase when I literally signed upto a new contract last month?! Currently been on hold for over 45 minutes..your customer service really does leave a lot to be desired. How do I get to speak 2 a human?

  • Smaher_01 Smaher (@Smaher_01) reported from Oldham, England

    @virginmedia You have the worst possible customer services. I've been trying to get in touch with an agent to just cancel my contract and I've been waiting for three days!! The number that you've written in the website just keep taking you round in circles without putting you

  • Tiffers1973 Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England

    As a "loyal customer" of @virginmedia you wait approx 1hr 22mins to speak to someone but ring the sales line you get an answer in under 3 mins

  • thekatecusack Kate Cusack (@thekatecusack) reported from Sale, England

    @virginmedia Yes after waiting almost an hour..... It turns out the price increase doesn't apply to me as was stated in the letter......it's an hour I will never get back! Maybe @virginmedia need to be more careful about who they are sending these letters out to.....

  • Natterback Mrs Jordan -Johnson (@Natterback) reported from Stockport, England

    @virginmedia your a waste of space. Another outage. And your increasing your fees. Your not worth it. We'll be cancelling our subscription wih you. Last straw

  • Natterback Mrs Jordan -Johnson (@Natterback) reported from Stockport, England

    @virginmedia Some days its ok. Then throughout that day it drops its signal. Like today its had a 20 minute outage then starts back up we have a £4 booster we are paying for it's useless.

  • CTB_ChristinaTB CTB Christina T Blaney (@CTB_ChristinaTB) reported from Oldham, England

    @virginmedia I just called that and it said there were no issues in my area?! So is it wrong or have they been fixed? Because it hasn't

  • bluemoonkurt kurtabove (@bluemoonkurt) reported from Salford, England

    @virginmedia ..how is it possible to contact you to inform you I don't wish to renew my contract?your phone line hangs up.cant do it online....some help would be great..

  • harness68 harness68 (@harness68) reported from Oldham, England

    @virginmedia it's amazing. You want to put the price up but have no one to answer your phone or chats. 45 mins waiting. I bet you will insist on the price increase even though the customer services can not talk to me

  • Cityredandy Andrew Olive (@Cityredandy) reported from Boothstown, England

    @virginmedia It is now showing me what's available but will not allow me to sign in?

  • CurryInTurry DJ Nerja (@CurryInTurry) reported from Ashton-under-Lyne, England

    @virginmedia just received letter saying you are doing nothing about complaint. It said it was about complaint handling. It WASN'T! It was about being told one thing on phone by two separate customer agents and billed differently on account! Im going straight to ombudsman #inept

  • bluemoonkurt kurtabove (@bluemoonkurt) reported from Salford, England

    fifth day of trying to call @virginmedia to cancel my contract...hours spent on the phone ,to be cut off..can't do anything online..absolutely pathetic service

  • OldhamBradd Bradley Smith (@OldhamBradd) reported from Oldham, England

    @SonicDalek @virginmedia Same mate no discounts and I've been a customer (first with mobile) donkeys years too. The guy at a stand said cancel and put it in your wife's name, then a month later rejoin

  • OldhamBradd Bradley Smith (@OldhamBradd) reported from Oldham, England

    Problems with @virginmedia anyone? #Manchester

  • bluemoonkurt kurtabove (@bluemoonkurt) reported from Salford, England

    After spending hours on hold (at least 4 today)and being cut off.i wonder if @virginmedia could explain to me how I cancel my contract with them?it honestly looks like writing a letter would be quicker..absolute joke

  • Tiffers1973 Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England

    @skytv what packages are you offering that can beat @virginmedia "maxit" package due to them having shocking customer servixe and charging £49.95 for a software update!!

  • CurryInTurry DJ Nerja (@CurryInTurry) reported from Ashton-under-Lyne, England

    @virginmedia And while you are at it I said five times to him that I get premier sports in package...he confirmed yes five times. Get e mail confirmation today, it's been taken off my package. Lied too again! Complaint address please as I want copy of my telephone call as proof!

  • courtneylambs Courtney 🌱 (@courtneylambs) reported from Salford, England

    @virginmedia Done. Doesn't help. I don't really care about the TV, I need internet so that I can work!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • treacleox Molly (@treacleox) reported

    If you are customer service for @virginmedia honest go back to school , not sure if you’ve got new staff or what but never in 4 years of being with you have I had this much hassle

  • Si_Lawrence Simon (@Si_Lawrence) reported

    @virginmedia I’ve just phoned and it gives me the same automated message that you are looking at it. We’ve had poor broadband for 5 days and now it’s completely dropped. Can this be escalated?

  • KarleZak Zak Karle (@KarleZak) reported

    @virginmedia @virginhelp When do you reckon you will have this fixed by? Newcastle kicks off at 2, and I've had this issue longer than a week. Really poor if you ask me.

  • 001_LDN LDN_001 (@001_LDN) reported

    @virginmedia They attended Wed. Didn’t come to the call out with a replacement hub. Said they would return 10am Thurs with new hub. Didn’t turn up. Didn’t call our mobile. How can we call you as you put our phone onto the internet service you are denying us. It’s impossible to contact you!

  • Ianplawson Ian Lawson (@Ianplawson) reported

    @virginmedia And cut off once again! Can’t believe I’m even considering staying with service like this….

  • Rock_Cadet Dylan (@Rock_Cadet) reported

    @virginmedia Getting Critical Priority issues with my router when I health check the status of the router, such as "SYNC timing Failure", "No Ranging Response - T3" and "RCS Partial service", which cause drop of wifi for max 60 secs, every 10 mins or so any advice? pls?!

  • gdain_8 GD (@gdain_8) reported

    @virginmedia Yes, it's showing there is an issue in your area on your service status since 0830 this morning. I just wondered if there was any specific update... Bordem kicking in,with no TV or broadband, isolating in the house due to covid.... 🙄

  • danny_isaac Danny Isaac (@danny_isaac) reported

    @virginmedia I’ve called multiple times. Do I need to write a letter to make a formal complaint?

  • david_syer Dave Syer (@david_syer) reported

    @virginmedia The issue is that I’ve been on hold on WhatsApp since March 4th. Every time I get connected I have to answer the same questions, and then go back in the queue.

  • Si_Lawrence Simon (@Si_Lawrence) reported

    @virginmedia For an issue to get worse through the week to end up with no service and it still being reported as no issue, seems to negate the purpose of having a dashboard, as it doesn’t serve a purpose? I have another full day of business calls tomorrow and currently no service