Virgin Media

Virgin Media Outage Report in Cheadle, Borough of Stockport, England

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The latest reports from users having issues in Cheadle come from postal codes SK8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cheadle, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheadle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cheadle, Borough of Stockport, England 03/18/2025 20:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cheadle, Borough of Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Bury, Sale, Oldham, Stockport, Cheadle, Macclesfield, Wilmslow and Ashton-under-Lyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomSalford Internet
United KingdomBury Wi-fi
United KingdomManchester E-mail
United KingdomSalford Internet

Community Discussion

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Virgin Media Issues Reports Near Cheadle, England

Latest outage, problems and issue reports in Cheadle and nearby locations:

  • WrenJohn John Wren (@WrenJohn) reported from Oldham, England

    @virginmedia Told yesterday that it is a local problem due to be resolved by 12th August, however that seems to be a standard reply which is now becoming tiresome. We have to wonder if @virginmedia have fallen back in the hi tech department & that we should move on to a more reliable provider

  • NellyOcker Neil Cocker (@NellyOcker) reported from Urmston, England

    @virginmedia I’ve been with Virgin Media now for well over twenty years but I’m not happy with customer services whatsoever especially having the phone put down on me on two occasions ! 😡

  • JoshTheG4ymer Josh The G4ymer 🏳️‍🌈🇬🇧 (@JoshTheG4ymer) reported from Ashton-under-Lyne, England

    @virginmedia Yes, all we get is a known outage, but been like this for 6/7 hours now. No word or updates have been given.

  • IanCardy2 Ian Cardy (@IanCardy2) reported from Ashton-under-Lyne, England

    Unsolicited sales call from @virginmedia offering me an upgrade but pay more! Why would I pay more when the services you already provide are slow & outdated with zero customer service. Prove it works & then maybe 🤔 but £99 a month is already too much!

  • shuttsi77 Richard Shuttleworth (@shuttsi77) reported from Wilmslow, England

    @virginmedia Just Apple, they struggle to connect and buffer whereas non Apple laptops are fine, for example. Either that or it’s our WiFi? Please help?

  • AlexxTheTiger Alexx 🏳️‍🌈 (@AlexxTheTiger) reported from Stockport, England

    I never been so mistreated by @virginmedia like I was today, the staff on the live chat literally "hang up" on me mid support... absolutely gutted, saved all the conversation and I will seek citizens advice over this, that is no way of treating a 6+ years costumer

  • WrenJohn John Wren (@WrenJohn) reported from Oldham, England

    @virginmedia told by them today that problems with “catch up” service not something that was paid for so in effect had to put up with the poor performance, in the end offered a tenner! Perhaps there is a better solution, ie get rid of them & get someone who cares 🖕

  • levylass Moira McLoughlin 💙 (@levylass) reported from Manchester, England

    @virginmedia seriously getting fed up with your service why do I have to sit on top of a box connected to TV to get any internet when working at home & office on 2nd floor ?? Rung 3 times same old guff pull the plug out 🤬🤬

  • AlexxTheTiger Alexx 🏳️‍🌈 (@AlexxTheTiger) reported from Stockport, England

    @virginmedia But that costumer service was abysmal, the person took ages to reply, and when it did, tried to sell me the same internet package I have for more than what I pay currently even...I don't want to have to upgrade my package to "fix" my internet, I just want the speeds I hired

  • shuttsi77 Richard Shuttleworth (@shuttsi77) reported from Wilmslow, England

    @virginmedia why won’t my Apple devices work properly on your personal WiFi? What is the solution or should I start charging my phone data bills to you. Your boss heads to space, brilliant but his customers can’t get consistent WiFi in the 21st century. Please help.

  • WrenJohn John Wren (@WrenJohn) reported from Oldham, England

    So many problems @virginmedia this year, poor system, poor WiFI, poor connections, poor customer service, all seem to be continually getting worse as does the response to complaints. Anyone else putting up with this poor quality? @skytv looking a clear future prospect

  • NiallDouglass Niall Douglass (@NiallDouglass) reported from Manchester, England

    Keep getting some threatening emails from #virginmedia about the return of media kit. Still waiting for them to pick up as a previously agreed confirmation date was made via their site. Worst customer service ever #virgin #virginmedia

  • NellyOcker Neil Cocker (@NellyOcker) reported from Urmston, England

    @virginmedia also since my contract inception May I’ve had no 5G or 4G just 3G which is extremely slow when processing fast is needed. Extremely poor & I’m a long standing loyal customer of Virgin Media for over 20 years when it was called Cable Wireless (NTL)😡

  • DaveGarside Dave Garside❤️🇾🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿⚽️⛳️🎸 (@DaveGarside) reported from Manchester, England

    @virginmedia Yes there are and there were all 3 times. Currently 4.00pm estimated to be fixed but that’s my Saturday pretty much gone without any service

  • neyo Steve Day (@neyo) reported from Manchester, England

    @Netflixhelps I haven’t but I’ve streamed it via Virgin Media and EE’s mobile network, so it feels it’s not likely to be that? Can you or someone on the team try streaming it on iOS and letting me know if it works?

  • NellyOcker Neil Cocker (@NellyOcker) reported from Urmston, England

    @virginmedia I can never get to speak to someone who fully understands me because all your call centres are now sourced overseas.I need a Manager to ring me ASAP please. Not happy whatsoever how I’ve been treated it’s not acceptable to be treated with ill manners 😡

  • MaryAkram3 M A R Y (@MaryAkram3) reported from Oldham, England

    @virginmedia Shittest internet going problems after problems we’ve had for a week and we pay a fortune!!

  • shackmcfc ShackMcfc (@shackmcfc) reported from Oldham, England

    @virginmedia how do I report cabinet damage that needs urgent attention? Tried the number but option 2 to speak to someone just rings out

  • twiddlemeister Dave (@twiddlemeister) reported from Cheadle Hulme, England

    @dj_damien @virginmedia I once had an advisor tell me that my services (that were going down for an hour or so once a day, every day for a week) must have had no issues because I was downloading tens of GB a day. Can’t wait for BT to put their gigabit lines in round here. Will switch in a heartbeat.

  • NellyOcker Neil Cocker (@NellyOcker) reported from Urmston, England

    @virginmedia so much for Virgin Media to ring me yesterday Friday 6th Aug over three complaints. Phone call from Customer Services never came to fruition .. Not a happy chappie 😳😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • akakko86 Ash 🟨🟥 (@akakko86) reported

    An update to the Network Driver, looks like I can't blame Virgin Media this morning. (Touch Wood)

  • jason84woods Jason Woods (@jason84woods) reported

    @virginmedia I already have replied, yesterday, I’ve asked for updates I can tell you where I am and you can contact the area manager, he was able to get construction here two weeks before they were due to visit again. I feel like a phone call to Sean will help vastly

  • kefyor Keff (@kefyor) reported

    Virgin Media is by far the worst ISP I have ever been with. If you value your sanity, pick anyone else.

  • DrumndJake Jake Hewitt (@DrumndJake) reported

    I’m certain the @virginmedia customer service department couldn’t collectively boil an egg 🙄 I asked to have my wifi transferred to my new address, they’ve just closed my account entirely. Idiots.

  • DarenBuckley4 Daren Buckley (@DarenBuckley4) reported

    @virginmedia Staff that don’t Tell you stuff when you get new phone no one told me I was paying £500 for an Hawaiwi phone i got told all I pay £10 line rental And £14 for virgin media I’ve never even used the phone coz not payin £500 for a phone hawiawi phone are corrupt so not used it Unreal

  • badassscotsman ochaye😜 (@badassscotsman) reported

    @virginmedia @libertyglobal Got to love this company (NOT) WiFi terrible. I get a better signal using my personal hot spot with 3 than my 200 mg WiFi. Wait there's more I actually answer my calls and emails and text. Unlike this company. Bring on the copy@paste excuses.

  • crites46 Rick Crichton (@crites46) reported

    @virginmedia #whatcustomerservice well after my last tweet regarding virgin media TV and the worse than poor service, we are still wiating for a call back it's only been 3 weeks! How can you call this customer services? If I was 3 weeks late with my payment you would cut me off!!

  • rharris_16 Ryan (@rharris_16) reported

    @virginmedia my wifi keeps going down, assuming the hamster on a wheel you have powering it is getting tired because no way have you actually got advanced technology in place with how useless your connection is

  • ProfAncelotti78 Alan (@ProfAncelotti78) reported

    @virginmedia Any idea why we’ve just upgraded to 1gigabit internet and it’s gone slower! No live chat and no one answering phones for ages. Abysmal service

  • jason84woods Jason Woods (@jason84woods) reported

    @virginmedia I have a finite amount of time, I have no annual leave left apart from what I’m on this week. If you can’t help get it installed by the end of this week then we cancel. I don’t mean to be dramatic but the nhs can’t spare a single body for any longer than necessary