Virgin Media

Virgin Media Outage Report in Cheadle, Borough of Stockport, England

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The latest reports from users having issues in Cheadle come from postal codes SK8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cheadle, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheadle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cheadle, Borough of Stockport, England 12/05/2025 03:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cheadle, Borough of Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Wilmslow, Salford, Sale, Stockport, Knutsford, Oldham, Macclesfield, Hyde, Stalybridge, Cheadle and Middleton.

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City Problem Type Report Time
United KingdomManchester TV
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomWilmslow Internet
United KingdomManchester Internet

Community Discussion

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Virgin Media Issues Reports Near Cheadle, England

Latest outage, problems and issue reports in Cheadle and nearby locations:

  • WrenJohn John Wren (@WrenJohn) reported from Oldham, England

    @virginmedia Beyond belief since the link provided doesn’t work. I’m sorry but @virginmedia is a failing company with poor technology. I could never recommend them to anyone, Hub 4 failed again today, so unreliable it’s a joke

  • HumpsSnr Humps Snr (@HumpsSnr) reported from Stockport, England

    Over 3 hours and counting on the phone to @virginmedia , spoken to 5 different people and put on hold for the 6th time now. Issue yet to be resolved 🤬🤬🤬 #vpoorcustomerservice #timeforachange

  • HumpsSnr Humps Snr (@HumpsSnr) reported from Stockport, England

    @virginmedia I don’t. When I submitted the complaint (2nd) I chose the telephone call option, using my home number. I haven’t received any call to date!!

  • TracyDewhurst Tracy Dewhurst (@TracyDewhurst) reported from Ashton-under-Lyne, England

    @virginmedia Can anyone tell me the best way to get in touch with virgin media to resolve a billing issue. Phoned them on several occasions and still no resolution.

  • HumpsSnr Humps Snr (@HumpsSnr) reported from Stockport, England

    @virginmedia Thank you for your response. I have submitted a complaint, although I’ve no response to that either. Our internet is shocking and we’ve got a temp fix outside which needs to be made permanent from 4 wks ago. Paying a lot for nothing currently

  • Daveyb1974 David Bryden (@Daveyb1974) reported from Urmston, England

    Great work from @virginmedia, your contract has expired, we want you to stay as a customer, we’ll give you the best deal out there! Give them a call, sorry can’t help, you’re on the best package, but we want to charge you £40 a month more than a new customer! #shitshow

  • johnslater613 john slater (@johnslater613) reported from Manchester, England

    @virginmedia loosing connection again today the router seems to keep resetting its self have not had constant connection for weeks. You keep saying we need to send signal to router ???

  • guy140771 The Real Guy Gardner FBPE (@guy140771) reported from Salford, England

    So @virginmedia it’s now 48 hours I’ve been waiting in this queue for a call back. I’d appreciate a response before I cancel my package!

  • Daveyb1974 David Bryden (@Daveyb1974) reported from Urmston, England

    @nickleeland @virginmedia I asked to speak to someone that could help and got “my supervisor is on 14 day isolation”. Ok put him on the phone as I’m guessing he can work from home? Computer says no! Poor poor service!

  • SarahCassidy Sarah Cassidy 🐝 (@SarahCassidy) reported from Manchester, England

    Anyone else who gave their details to track and trace suddenly being spammed with fake email accounts, and bombarded with phone calls from fake VirginMedia/BT claiming broadband speeds are up and down?

  • tonyj01 Tony Jacobs (@tonyj01) reported from Manchester, England

    @DawnBly68 @MartinSLewis @virginmedia They make more money with their present commercial stance - loyalty is NOT valued, the new customer is king. So become a new customer.

  • guy140771 The Real Guy Gardner FBPE (@guy140771) reported from Salford, England

    @virginmedia Thanks for your reply. Your @virginmedia text bot clearly stated your aim for a human to ring me back within 4 hours - it’s now over 120 hours. May I suggest you update your message, also can you confirm I’ll receive the promised phone call or should I cancel my subscription?

  • lambtiger Jamie McDonald (@lambtiger) reported from Cheadle Hulme, England

    Truly appalling customer service from @virginmedia. Due an engineer visit today: he’s just rung to say your call centre raised the job incorrectly and he’s not coming as they don’t carry the stock any more. No apology, no lifeline, no empathy. Shocking.

  • longsightjimmy Jimmy McLaughlin (@longsightjimmy) reported from Stockport, England

    @virginmedia internet was down in Heaton Norris this morning #SK4 but back again now #FYI

  • Daveyb1974 David Bryden (@Daveyb1974) reported from Urmston, England

    @virginmedia This is the exact type of poor service I received when I called customer service. The package I am currently on is £89 for a new customer, but £129 for a loyal customer. The response back was “that’s all I can do”. Your response is almost as bad “don’t like it, raise a complaint”

  • blandsteve Steve Bland (@blandsteve) reported from Knutsford, England

    @virginmedia Yes. No issues identified.

  • Mug_UK Mike Mee #FBPE (@Mug_UK) reported from Stockport, England

    @PThexton @virginmedia They closed down the Stockport branch too. Maybe there's a "why do I have to pay for a phone line" page within their FAQs ...

  • JiriKPinnock J K P (@JiriKPinnock) reported from Manchester, England

    @virginmedia Trying to get some help, on the phone over 30mins. My new bill was overcharged, pls fix it ASAP.

  • HumpsSnr Humps Snr (@HumpsSnr) reported from Stockport, England

    @virginmedia What details do you require in any text I send?? Seems a bit odd considering you should already have my complaint and my details 🤔 we’ve established I don’t have a ref number, so further info will assist??

  • guy140771 The Real Guy Gardner FBPE (@guy140771) reported from Salford, England

    @harrisonmp They wrote to me about my complaint saying they’d been trying to contact me, they haven’t unless they’re still using the wrong mobile number which I’ve informed them about. We’ll ignore the fact that my landline is with them. I just wish someone @virginmedia would take ownership

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • debbiem2480 Debbie Murphy (@debbiem2480) reported

    @virginmedia Poor overworked and that’s not really suitable. 2 people I the family trying to finish university assignments and dissertations and no connection. I will cancel my contract as this happens all the time

  • macker73 Mark Mc (@macker73) reported

    @virginmedia Honestly. No. I don’t want a forum, I want a solution, from a human being, actually talking to me.

  • Celie1207 Celie ❤️ (@Celie1207) reported

    Anyone else’s virgin media being so slow and bad lately??

  • a17dy2003 Andy baxter (@a17dy2003) reported

    @virginmedia Been through all this and it’s no HELP at all! I had no problems at all with my old hub with coverage any where in my house! I have upgraded to the new super hub 3 ( which is a laugh ) and I can’t get coverage in any other room than the room the hubs in!

  • BitSwings Bitswings (@BitSwings) reported

    @virginmedia Furthermore, it's not the best deal, it's the deal you want to shovel. The best deal currently exists only for new customers. Therefore if an existing customer phones up, they cannot get the best deal.

  • ProfessorBossco Rossco Bossco (@ProfessorBossco) reported

    .@Virginmedia my router keeps randomly dropping internet to devices whilst other devices maintain their internet connection. When I phone to fix the issue nobody answers. Please help.

  • wottsitt amanda worthington (@wottsitt) reported

    @SandraOliver15 @LanceAntony @virginmedia Same here. No help on phone. Increased our package without our consent. Bn with them over 20 years. No faith in them anymore. Nothing for customer loyalty. Totally changed my opinion of them due to way been treated recently. Shame.

  • BitSwings Bitswings (@BitSwings) reported

    @virginmedia I already have. See my tweets. If my complaint had been heard and I'd been dealt with I wouldn't be on Twitter.

  • a17dy2003 Andy baxter (@a17dy2003) reported

    @virginmedia I find this ridiculous as it’s meant to be a better hub which it clearly isn’t! And your colleague remady was to connect all my devices using an Ethernet cable! Not practical at all! I will repeat again only had problems since I fitted this so called super hub!!

  • dobbinaj Dobbin ✌ (@dobbinaj) reported

    @virginmedia Well down to you now to provide the goods, Been let down for too long . 😳