Virgin Media Outage Report in Cheadle, Borough of Stockport, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cheadle, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheadle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Cheadle, Borough of Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Macclesfield, Sale, Stockport, Bury, Salford, Wilmslow and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
Total Blackout | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cheadle, England
Latest outage, problems and issue reports in Cheadle and nearby locations:
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Nixon
(@Ryan_Nixon11) reported
from
Manchester, England
@virginmedia I have been waiting on an email to come through from you to confirm a payment but have yet to receive it can you help
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The Manchester Dub
(@manchesterdub) reported
from
Urmston, England
@virginmedia just signed up for M100 BB. Forgot to use a voucher for cheaper monthly rate and £75 Amazon gift card. Is there any way to add this on? Or, cancel and resubscribe?
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David Mcleish
(@DavidMcleish11) reported
from
Wilmslow, England
@virginmedia I want to speak to someone about what the charges are. I’ve used your live chat but no one can tell me. Seems poor when I would stay with you but you don’t supply my new flat
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Wes Booth
(@WesBooth) reported
from
Cheadle Hulme, England
@jazzyjen1986 @virginmedia BT went down Jenna but watching via something else
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Thorpie
(@BammyBlue) reported
from
Salford, England
@virginmedia Yes on our area Facebook group there is a few people with the same issues.
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GeordieManc
(@geordiemanc70) reported
from
Urmston, England
@virginmedia Get your "resolution team" to actually read their emails and try resolving something?
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Wes Booth
(@WesBooth) reported
from
Cheadle Hulme, England
@virginmedia Ok thank you and in the meantime I'll have to look elsewhere so I am able to watch BT Sport today because Virgin Media can't provide the service I'd like
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Janine Brennan
(@JanineB66963873) reported
from
Salford, England
@virginmedia down again, line fault since Nov. Internet cuts off between 12/1am every night! Was told it was line check, this morning told I need all new equipment, £151 bills aren't acceptable for this service. I don't want new equipment months on, I'm cancelling.
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GeordieManc
(@geordiemanc70) reported
from
Urmston, England
@virginmedia Diabolical customer service.
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Wes Booth
(@WesBooth) reported
from
Cheadle Hulme, England
@virginmedia We're not prepared to spend hours on webchat we've wasted enough time this week on the phone and webchat and the tv service is still not working! Awful customer service and we are paying £££££ for a service we can't get!!!
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The Manchester Dub
(@manchesterdub) reported
from
Urmston, England
@virginmedia I signed up for M100 BB today but remembered I had an offer of a £75 Amazon voucher and cheaper rate. Is there anything that can be done? Do I need to cancel and sign up using the link?
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@virginmedia I have got through only twice on tel - was told to email as I want to close the account after moving house. Service at old address not been used for over 3 months now. No one replies to the emails.
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia hi are there any problems in M11 area I’ve had no internet for a couple of days now and am unable to work from home, Thanks
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Jimmy McLaughlin
(@longsightjimmy) reported
from
Stockport, England
Hey @virginmedia you’ve sent me an increased bill after I have renewed for a fixed time. Can you help please
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Lorraine Glover
(@penny62132920) reported
from
Strines, England
@virginmedia no service in sk6 8bt can you help
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Dailos seddon
(@Dailos81) reported
from
Manchester, England
@virginmedia network issue at 19:20 in the M22 area and the estimated time to fix is 15:45 next day, you got to be kidding! 💩
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Tony Collier BEM
(@ethansgrumps) reported
from
Sale, England
Bloody hell @virginmedia down. No internet, no TV! Big match on TV at 5:55! Better be bloody fixed by then
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Nick Roper
(@IamNickRoper) reported
from
Stockport, England
@virginmedia hey guys. My loyalty discount was due for renewal and was told to ring in when due now I’m being told different. Wtf?! Then to be told you don’t have a complaints team either. That’s some wedge of bullshit and appalling customer service! Come on now
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Thorpie
(@BammyBlue) reported
from
Salford, England
Anyone in Eccles got issues with @virginmedia not working?
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Thorpie
(@BammyBlue) reported
from
Salford, England
@virginmedia we have no dialling tone on our phone or internet access through our router, any issues in Salford M30?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nicole
(@nhutchins1985) reported
@virginmedia Yes he is a customer and his contract had ended therefore your discounts that you had in place also ended. However no notice was given and we cannot access our account online due to your negligence. I tried to sort this almost 3 Years ago and got no where!!!!
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Philip Galea
(@philip_galea) reported
@virginmedia Just got a SMS claiming it's up and running and we've rebooted and it's absolutely still not working and other people are also complaining too on exactly the same setup Gig1 Hub4. This upgrade has turned into a farce!
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🌑celtic roots
(@rockchickmummy) reported
@virginmedia our internet went down last night. I’ve a child trying to do schoolwork and a mature student needing access to his institution. Apparently there’s a fault in the area. Could you kindly address this.
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ian
(@IDeayton) reported
@Scottish720 @virginmedia It’s been down since 9.30 am this morning
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Sonal
(@Sonal_techphobe) reported
@virginmedia So I have little no idea what is going on. A Virgin colleague called Nathan asked me days ago if I wanted a 24hr disconnection…I said yes, but no word back. I’m going to cancel my direct debit or kill myself. Yes, that’s sadly how far you have pushed me 😥
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Nicole
(@nhutchins1985) reported
@virginmedia The issue I’m having is your staff seem incapable of rectifying my complaint! Your service is deplorable! You seriously need to train your staff better. I spent over an hour this morning on the phone just to be cut off!!!!
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Robin Gissing
(@robingissing) reported
@virginmedia Internet has been off for 2 days now, the estimated resolution come comes, doesn’t get fixed, is punted to some other faraway hour. What exactly is wrong with it?
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Emma
(@emmah2484) reported
@virginmedia Unfortunately this time it's just not good enough as soon as my contracts up I'm going somewhere else, this keeps happening it aas only last month every saturday the broadband went down
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Kevin Mcdonald
(@kevinmcdonald33) reported
@virginmedia just had a text saying the broadband connection in my area now sorted. Which it was, for 5 minutes. Now it's back off again. Already reset router. I'm not only one with this issue. Any update on the problem / actual fix? Unable to work for 1 and a half days so far...
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Danny Delusion
(@Eve_Sc0t1sh) reported
@Amy_Anderson86 @virginmedia Yeah, but once it hits 3, watch it magically change to "fix by 5pm" again...