Virgin Media

Virgin Media Outage Report in Cheadle, Borough of Stockport, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Cheadle come from postal codes SK8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cheadle, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheadle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cheadle, Borough of Stockport, England 03/18/2025 21:30

March 18: Problems at Virgin Media

Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cheadle, Borough of Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Bury, Sale, Oldham, Stockport, Cheadle, Macclesfield, Wilmslow and Ashton-under-Lyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomSalford Internet
United KingdomBury Wi-fi
United KingdomManchester E-mail
United KingdomSalford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cheadle, England

Latest outage, problems and issue reports in Cheadle and nearby locations:

  • DazFS DarrenFS 🏳️‍🌈 (@DazFS) reported from Salford, England

    @virginmedia Hi. I tried rebooting the router but without any luck. It’s the only device I’m having an issue with. It should connect when I press the WPS button on the router but it’s not connecting and timing out.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia @JBarksfield They understand your frustration, you phone the "support" after they have run out of their limited ideas they pretend they can't hear you on the phone when you hear hello, hello, prepare to be hung up on, trash, trash.

  • tishy_k TishyK (@tishy_k) reported from Sale, England

    @virginmedia No advice at all! There is a network issue in the area, was initially told would be sorted early/mid Nov, now told Dec 6th. Completely misled by call centre who said new router would be sent out and now no history of order placed! Waiting to see refund on bill, no sign yet!

  • PAB190968 PAB the Grouch (@PAB190968) reported from Manchester, England

    @DebbyLewinton1 @virginmedia Same here in North Manchester. Been intermittent since 5 December, fix tomorrow apparently. Of course they don’t communicate directly to you, only found that out by ringing them. Had enough, moving to Sky in new year.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia I have not lost any service, the service you give is garbage, the router is the biggest pile of cheap shite going, the chipset is what the problem is wow 500 mbps what is the point if you supply a £1.00 cheap badly made piece of shite router with a faulty chipset, 👹👹👹

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia What a crap company, offering 500mbps the giving you a £1.00 router what a cheapskate company star clear!

  • teejread Tracey Read (@teejread) reported from Bury, England

    @virginmedia Terrible broadband at the moment, streaming Premier League on Amazon Prime. #bufferring #disapointed

  • MarkClifford86 Mark Clifford (@MarkClifford86) reported from Manchester, England

    @virginmedia . I’m a virgin media customer yet you have phoned me 3 times since Friday trying to sell me and upgrade my account despite me changing my marketing preferences. If I keep getting pestered I will cancel my subscription!

  • WolstenhulmeIan Ian Wolstenhulme (@WolstenhulmeIan) reported from Saddleworth, England

    @WildDarren @virginmedia @WildDarren I am sensing some issue with @virginmedia #Christmas

  • tishy_k TishyK (@tishy_k) reported from Sale, England

    @virginmedia I have already been onto VM chat and they are the ones who told me the new date and that no router has been ordered. Phone and online chat have been no help! Hoping these tweets put off potential new customers!

  • cicismith81 Careen 'Cici' Smith (@cicismith81) reported from Manchester, England

    @ViktheViking1 @virginmedia Been annoying all day then it went off. Been restarting for the past-hour on hold to cust service no ones picking up. It’s working NOW 😡😡😡

  • ConradBetton Conrad Betton (@ConradBetton) reported from Sale, England

    @virginmedia promised a call back from tech support “within 30 minutes” at 11.30am today. Still waiting... your customer service really is embarrassing time and time again. Same fault, different day. @sky a million miles ahead.

  • cicismith81 Careen 'Cici' Smith (@cicismith81) reported from Manchester, England

    And once again @virginmedia you have shown why your customer service absolutely sucks. 2020, I’m going back to Sky

  • blast_tundra Blast Tundra (@blast_tundra) reported from Cheadle Hulme, England

    @SonosSupport Built a guest network for my Ring system but the Sonos is on the main network with all of the phones, laptops etc. Nothing has changed in terms of security etc - I'm not convinced that my Virgin Media equipment is not at fault, but literally everything else in the house is fine!

  • nathanrigby__96 Nath (@nathanrigby__96) reported from Tyldesley, England

    @virginmedia Internet went off last night in the area and it said it would be sorted for 10:30am this morning now the status has changed but still no ones internet is working, rebooting doesn’t help

  • Andy_P_Taylor Andrew Taylor (@Andy_P_Taylor) reported from Salford, England

    Having an absolute nightmare ordering a phone from @virginmedia ! No record of complaint logged, prices keep changing, order placed online last night and now no record of it! Shouldn’t be this hard to get a phone!

  • Johnnyfstoke John Farrar (@Johnnyfstoke) reported from Cheadle Hulme, England

    @coachcarter1977 @virginmedia @SkyUK Ohh they are shite if you need to talk to anyone for sure . I'm just lucky with the service.

  • shazmall sharron (@shazmall) reported from Stockport, England

    @virginmedia we have been on hold on the telephone for 15 minutes now, customer care is outrageous @richardbranson

  • shazmall sharron (@shazmall) reported from Stockport, England

    @virginmedia We have just been told our box is broken and getting a replacement on Monday

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia You really are crap aren't you, your equipment the hub3 noticed you dropped super part of it, 3 months left on this rippoff contract then you can stick it right up your greedy arse 🖕🖕🖕what a pile of shite!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • WORGANN Wren (@WORGANN) reported

    @virginmedia We called them and, although the call handler was nice, we were basically told we’re too new a customer to send an engineer or any replacement equipment and to continue to monitor it for another week. They tried to reboot their end, but it’s still dropping.

  • 1amyourfather Vader Darth Vader ⚈ (@1amyourfather) reported

    @VMO2News @virginmedia Not aloud to access the cheap online offers as an existing customer even after the contract expires this month and rejoined next day advised could invoke connection fee, even been down the disconnection dept line to get a better deal still can't match online price now a tv

  • haleyakelly Haley Kelly (@haleyakelly) reported

    @virginmedia Is there anyway to actually talk to a real person? I am fed up with this company. I have an issue that needs resolving. Help pages don’t help & I don’t have 3hrs for a live chat conversation.

  • AcuharmonyUK Acuharmony-UK (@AcuharmonyUK) reported

    @virginmedia They did everything they could, that's why they changed the Sim card to see if it made a difference. It looks as if it's just the change in Network to O2 as my other Sim (Plusnet on EE) is working perfectly, I can make and receive calls again with that Sim.

  • GrahamS34572082 Graham Smith (@GrahamS34572082) reported

    @virginmedia Please can someone assist me with this issue because i dont know where else to turn

  • hazelletters Hazel👽 (@hazelletters) reported

    @virginmedia @NatGeoUK yes but your internet service isn't

  • omfgitswinnie S a r a h (@omfgitswinnie) reported

    @virginmedia They would only offer £79 for parts of the package or £136 for the whole package, which isn't fair as we ARE NEW customers and were never given any other options when signing up on the doorstep. We've also had non stop issues with wrong info on contracts etc so very frustrating.

  • mneilan12 Matthew (@mneilan12) reported

    @virginmedia can we get peacock streaming service on virgin tv ?

  • AniVarghese7 Ani Varghese (@AniVarghese7) reported

    @virginmedia Have been waiting for a internet service for months now with no help.

  • ingolwhite ingolwhite (@ingolwhite) reported

    @virginmedia No I’m only about 6 months in. I got an email for an offer to double broadband speeds for extra £6 a month but never heard back. I suspect it’s related to that?