Virgin Media Outage Report in Cheadle, Borough of Stockport, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cheadle, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheadle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 03: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (17%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Cheadle, Borough of Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bury, Stockport, Macclesfield, Oldham, Sale, Salford, Wilmslow, Altrincham and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cheadle, England
Latest outage, problems and issue reports in Cheadle and nearby locations:
-
Ian Cardy
(@IanCardy2) reported
from
Ashton-under-Lyne, England
@virginmedia ? Not with you? Can’t you monitor the service you are or are not providing? BQM or post on a forum - I do have a life and just want the service I pay you for each month to work? Is that too much to ask?
-
Ian Warburton
(@warbles) reported
from
Leigh, England
@virginmedia no internet M29 status pages say no problem. Restarted hub and not coming online.
-
adam hankinson
(@HankinsonAdam) reported
from
Ashton-under-Lyne, England
@virginmedia shocking service I have been on hold for around 30 mins and counting
-
Paul Woodward
(@woodyoo5) reported
from
Walkden, England
@virginmedia upgraded my tv package on Thursday to oomph ultimate. Since the the on demand and apps on my V6 box are unavailable. Message says there is a problem with my account error code M63. V6 box shows the ‘Virgin Media Service Account Status’ as 8: Closed. Help please
-
rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Yes so I can expect 24 hr loss of service. 2nd time in a week. What remuneration are you offering for this loss of service?
-
rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
-
FARNSY
(@FARNSY95) reported
from
Urmston, England
@virginmedia is the tv go app down as I am not able to sign in ?
-
Michael Vix
(@DallasCowboysMV) reported
from
Atherton, England
@virginmedia internet down for me. Your tests keep failing and now it’s telling me you can’t run anymore tests until tomorrow. Engineers visit page crashed as well 😡
-
John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia upgraded us to their latest Hub, which they say is vastly technically improved . Not my experience at all in respect of failing to connect via WiFi to my devices. Support is difficult to obtain, very poor by them.
-
John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia Hi thanks for trying to help, much appreciated. As you suggested I downloaded the Virgin Connect App but that relates just to Hub 3 not the latest Hub 4 that we have now been given. All Ok now though with the exception of the Teckin WI-FI plugs which will not connect?
-
LilnPen Borders
(@Croston2Croston) reported
from
Ashton-under-Lyne, England
@virginmedia within the last hour I've had three phone calls claiming to be from Virgin Media technical support saying there's a problem with our internet speed. Each time when I respond I will ring VM direct on 150 they hang up. I'm ex-directory have you been hacked?
-
Jane
(@j_roddy) reported
from
Urmston, England
@virginmedia who do I complain to for poor customer service? The consultant laughed at me, spoke over me, told me to stop talking and then put the phone down on me...I think you need to address your customer service training.
-
Andrea Colley
(@Andy666666) reported
from
Oldham, England
@virginmedia internet down again!! 🤨is there a problem in OL4-2SZ
-
M A R Y
(@MaryAkram3) reported
from
Oldham, England
@virginmedia Internet not working again!
-
Andy Johnson Media
(@AndyPJo1) reported
from
Manchester, England
Hi @virginmedia any reason why our wi-if is down again in south Manchester? Postcode M210ZN.
-
Jane
(@j_roddy) reported
from
Manchester, England
@virginmedia Nobody has replied to me, very poor service to a customer that has been with your company for 15 years
-
Tracey Cookson
(@cooki40) reported
from
Sale, England
@BBCWatchdog @BBCTheOneShow Completely agree @virginmedia are the worst!! After over 4 years they charged me to leave!! Terrible service all round #treatloyaltylikeroyalty
-
The SkulkingLoafer
(@skulkinloafer) reported
from
Manchester, England
@virginmedia I’ve been waiting since 15:30 for someone to come back to me via your chat service. You claim it allows me to get on with the rest of my day but it also means it takes me about 3 days of dedicated screen time to get a response?
-
Fahim Ali
(@alifahim009) reported
from
Oldham, England
@virginmedia It says no issue and so no fix time. There's 4 of us unable to do our jobs and work because of this. Thank you for replying
-
Kristoffer Tsinontas
(@krisminime) reported
from
Stockport, England
@virginmedia This texting service is absolutely dire. Random disconnects. New people don’t have the chat history. Being passed between dependents constantly leading to 10+ hour waits. I don’t want to sit on hold on the phone. Can someone DM over Twitter instead?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
David Zwirn
(@davidzwirn) reported
@virginmedia Residential - we have an account already but adding an additional service - your system and people don’t seem to know how to deal with that conundrum! I will take out whatever account type you need me to take out to get the service - I JUST WANT SOMEONE TO CALL ME BACK WHEN !!
-
Mary Griffin
(@_AleMary) reported
Anyone else in Birmingham having connection problems with Virgin Media broadband/wifi today? @virginmedia
-
JollieGiant
(@Jollie_Lakers) reported
Virgin Media has to be the worst broadband provider ever. Only fast broadband available in my area and they must know it as the service is awful. Pay a fortune to be constantly frustrated
-
James
(@ProfBorkensnoot) reported
@virginmedia Crib notes: Moved house, VM sent my contract to a 3rd party, data breach resolution somehow broke my account, VM failed to set up DD, unable to view my account to do anything, you cut my service off on 4th Feb and I lost income trying to fix it. C-3101221741
-
Allan Shearer
(@spudski76) reported
@British_Airways give me a customer contact number that actually works please, your service is getting as bad as @virginmedia
-
Hazel
(@1974haze) reported
@virginmedia Yes he tried to call you many but couldn't get through. He managed to speak to you when you called him but unfortunately no one was able to move his issue forward.
-
Red Roger LFC #JFT97 Legacy fan and proud!
(@rogerpsan) reported
@virginmedia Of course. Thanks KW. I think at the time I reported it as down, it hadn't even flagged up as an issue your side because the 3 people I spoke to couldn't find any tickets elsewhere in the area
-
mycombs
(@mikeholmes147) reported
@virginmedia Completely unsurprised. The people who are supposed to help don’t reply and the people that do reply can’t help. Absolute joke of a company
-
S
(@itsswc) reported
@virginmedia I don’t use a wired connection. I called customer service and it said any issues should be fixed by 9am, although online diagnostics is showing no issues in my area? E8 London. Still nothing with multiple hard resets…
-
Digi D
(@patch_204) reported
@virginmedia wouldn’t it be better to have a technician answering phones for Wifi errors instead of a scripted call handler . 45 min of my day waisted and now I have to call back in two hours if it’s not fixed. #timeforchange ?