Virgin Media Outage Report in Cheadle, Borough of Stockport, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Cheadle come from postal codes SK8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cheadle, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheadle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Cheadle, Borough of Stockport, England
The most recent Virgin Media outage reports came from the following cities: Bury, Manchester, Salford, Sale, Oldham, Stockport, Cheadle, Macclesfield, Wilmslow and Ashton-under-Lyne.
| City | Problem Type | Report Time |
|---|---|---|
 Bury |
Wi-fi | |
| Manchester |
||
| Salford |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cheadle, England
Latest outage, problems and issue reports in Cheadle and nearby locations:
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@AdamProcter1995 @virginmedia Doesn’t surprise me Adam. They don’t care. @richardbranson he’s got our money so we can get shit service now. #virginmedia
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@richardbranson do you know I’ve been on hold waiting for a customer service advisor from virginmedia for 38 minutes. #shitecustomerservice @virginmedia
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Rich 🐝
(@richtimperley) reported
from
Sale, England
@unit_1974 @virginmedia We have exactly the same issues. Blinking frustrating 😤
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James Mayo
(@JamesMayo_) reported
from
Manchester, England
No data on my phone and ******* @virginmedia internet has been down all morning 🤬
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@virginmedia Could you confirm how to book a techie visit as I can’t actually get through to customer service. @richardbranson #shitecustomerservice #virginmedia
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James Mayo
(@JamesMayo_) reported
from
Manchester, England
@virginmedia Doesn’t say their is any problems with the internet no, and no I’m with EE
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James Mayo
(@JamesMayo_) reported
from
Manchester, England
@virginmedia Yes I have, also reset it a few times and it’s still been down for a few hours now
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Marcbbz
(@marcbbz) reported
from
Manchester, England
@virginmedia Third time this weekend trying to get through to the retention team. I’ve spent a total of 1hr and 37mins on hold and still not spoken with a human being. And you wonder I want to cancel my subscription.
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@virginmedia Only problem reported on website is inability to manage TiVo box via website. Not the problem I’m experiencing. #answerthephonevirgin #shitecustomerservice
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Ian Dugdale
(@IDugdale) reported
from
Urmston, England
@virginmedia Service in the M41 has been appalling for months and the local Facebook group is full of complaints, don’t see any of your customers charging @virginmedia for the inconvenience.
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@virginmedia I’m trying to report a filter on my tv service. Have reinitiated the call as no answer after 40 minutes. It’s disgraceful!
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Anthony Cadman 🐝🐜💙🏆🏆🏆🏆
(@Cadders1968) reported
from
Manchester, England
@HayBulbs @TheMontyDon @virginmedia Exactly the same happened to me, really annoyed when I came to watch it this morning, @SkyUK Had this issue solved years ago.
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@virginmedia how long do you expect customers to wait for a customer advisor to answer the phone - currently been on hold for 32 minutes and counting #customerserviceatitsworst #virginmedia
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woodsa
(@danielpwood1) reported
from
Salford, England
@RockcliffeFiles @virginmedia Me to, my work has a high proportion of Indian colleagues who I generally rate highly but a lack of understanding of the conversation and an inability to deviate from script to provide reasonable customer service is totally unacceptable.
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Sam Rogers
(@8ballSambo) reported
from
Walkden, England
@virginmedia Hi, any reason my internet is down (M38 postcode) been down since early this morning cheers
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Ryan
(@Listuuh) reported
from
Manchester, England
Anyone else on virgin media and the internet is down in your area
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@virginmedia @Apple After telling us on call one that's what the problem was. Well done @Apple.
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Anthony Cadman 🐝🐜💙🏆🏆🏆🏆
(@Cadders1968) reported
from
Manchester, England
@TheMontyDon Watched my @virginmedia recorded @GWandShows this morning, started with that lovely lady talking about her roses, so annoyed, iPlayer here we come. @virginmedia why can't your box adjust the recording times when a series link show starts at a different time, happens a lot v poor.
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Ryan
(@Listuuh) reported
from
Manchester, England
@virginmedia It’s down again sort it out
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Natalie Johns
(@natalie_19851) reported
from
Salford, England
@17mxmi @jamaican__kidd Virgin media is shit too
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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zooby brodie beagles
(@zoobybook) reported
@virginmedia Hi is the email server down? Last delivered emails 13:11 today. Said server not available to wait an hour and try again, still not available
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John Bell
(@PlasFron) reported
@jamescw44 @tonymc39 @virginmedia Spent months trying to get decent BB off Vodaphone and whole day last week with helpful engineer, then frustrating time on phone and Twitter Messaging, trying to solve the problem. Eventually, agreed to replace the Router. Should arrive tomorrow, hopefully, will solve the problem
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LisaBH
(@fleuroriginale) reported
@virginmedia hello. Will your overseas call centre stop a harassing me for the return of equipment that I was told to recycle as it was out of warranty and I was years past my contract end. I WILL issue a cease and desist letter if you continue.
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Mani Pillai
(@ManiPillai1886) reported
@virginmedia Thanks. The message on this number says that there are no issues in the area. This contradicts what the customer centre staff told me. How can we get these conflicting messages?
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Tracey Moore
(@TraceMoore) reported
@virginmedia I don't appreciate the aggressive, unsolicited sales call I've just had from one of your staff. Once I've calmed down I suspect I'll be calling YOU to cancel my account. It was outrageous.
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Mani Pillai
(@ManiPillai1886) reported
@virginmedia No, neither your site nor your app shows any issues in the area. I am now on a call with another CS rep who tells me that there are issues in the area but doesn’t know why your website hasn’t got status update.
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Immie🌟
(@Rawrschack) reported
@Seb_is_tired @virginmedia For me it's going to be down until 22:10 according to the website, No box or Internet that is.
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PGore
(@PGore2020) reported
.@virginmedia someone trying to move their service from one address to another cannot get this done despite using all your channels. How can this be resolved as they are paying for a service they are not getting. Why is your computer saying “No”.
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Dave Murphy
(@Skortchio) reported
What happens when you have to move home to accommodate your medical disability but @virginmedia, whom you've been a customer of for 15 years don't cover the area you move to? A "cancellation fee" over £200 is what happens. Thanks, @MoneyTelegraph for the complaints address.
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Clare Rusbridge
(@neurovet_clare) reported
@virginmedia No disruption to service according to your site and in any case this is a constant problem worse on weekends and Friday ( not related to our devices).