Virgin Media Outage Report in Cheadle, Borough of Stockport, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Cheadle come from postal codes SK8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cheadle, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheadle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Cheadle, Borough of Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Bury, Sale, Oldham, Stockport, Cheadle, Macclesfield, Wilmslow and Ashton-under-Lyne.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Salford |
Internet | |
| Bury |
Wi-fi | |
| Manchester |
||
| Salford |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cheadle, England
Latest outage, problems and issue reports in Cheadle and nearby locations:
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M A R Y
(@MaryAkram3) reported
from
Oldham, England
@virginmedia Shittest internet going problems after problems we’ve had for a week and we pay a fortune!!
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia told by them today that problems with “catch up” service not something that was paid for so in effect had to put up with the poor performance, in the end offered a tenner! Perhaps there is a better solution, ie get rid of them & get someone who cares 🖕
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(((Greg Barnes)))
(@GregBarnes2) reported
from
Urmston, England
@virginmedia Once again my sim card isn’t working. Please don’t ask me to call the service centre, I’ve tried and haven’t got that long to live. Happy to email you details if you give me an address.
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☺johnshere
(@john_taxi) reported
from
Leigh, England
@virginmedia We spend over £150 per month...We need help with our Virgin mobile account...The guy in India doesn't seem to understand
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John Wren
(@WrenJohn) reported
from
Oldham, England
So many problems @virginmedia this year, poor system, poor WiFI, poor connections, poor customer service, all seem to be continually getting worse as does the response to complaints. Anyone else putting up with this poor quality? @skytv looking a clear future prospect
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Neil Cocker
(@NellyOcker) reported
from
Urmston, England
@virginmedia also since my contract inception May I’ve had no 5G or 4G just 3G which is extremely slow when processing fast is needed. Extremely poor & I’m a long standing loyal customer of Virgin Media for over 20 years when it was called Cable Wireless (NTL)😡
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ShackMcfc
(@shackmcfc) reported
from
Oldham, England
@virginmedia how do I report cabinet damage that needs urgent attention? Tried the number but option 2 to speak to someone just rings out
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Dave Garside❤️🇾🇪🏴⚽️⛳️🎸
(@DaveGarside) reported
from
Manchester, England
@virginmedia Yes there are and there were all 3 times. Currently 4.00pm estimated to be fixed but that’s my Saturday pretty much gone without any service
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Alexx 🏳️🌈
(@AlexxTheTiger) reported
from
Stockport, England
@virginmedia But that costumer service was abysmal, the person took ages to reply, and when it did, tried to sell me the same internet package I have for more than what I pay currently even...I don't want to have to upgrade my package to "fix" my internet, I just want the speeds I hired
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Alexx 🏳️🌈
(@AlexxTheTiger) reported
from
Stockport, England
@virginmedia Not really, I checked your system on my virgin media page and it reports no problems on the area, I already restarted and rested my modem, more then once time
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Richard Shuttleworth
(@shuttsi77) reported
from
Wilmslow, England
@virginmedia Just Apple, they struggle to connect and buffer whereas non Apple laptops are fine, for example. Either that or it’s our WiFi? Please help?
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Steve Day
(@neyo) reported
from
Manchester, England
@Netflixhelps I haven’t but I’ve streamed it via Virgin Media and EE’s mobile network, so it feels it’s not likely to be that? Can you or someone on the team try streaming it on iOS and letting me know if it works?
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John Wren
(@WrenJohn) reported
from
Oldham, England
@virginmedia Told yesterday that it is a local problem due to be resolved by 12th August, however that seems to be a standard reply which is now becoming tiresome. We have to wonder if @virginmedia have fallen back in the hi tech department & that we should move on to a more reliable provider
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Neil Cocker
(@NellyOcker) reported
from
Urmston, England
@virginmedia so much for Virgin Media to ring me yesterday Friday 6th Aug over three complaints. Phone call from Customer Services never came to fruition .. Not a happy chappie 😳😡
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Neil Cocker
(@NellyOcker) reported
from
Urmston, England
@virginmedia I’ve been with Virgin Media now for well over twenty years but I’m not happy with customer services whatsoever especially having the phone put down on me on two occasions ! 😡
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Moira McLoughlin 💙
(@levylass) reported
from
Manchester, England
@virginmedia seriously getting fed up with your service why do I have to sit on top of a box connected to TV to get any internet when working at home & office on 2nd floor ?? Rung 3 times same old guff pull the plug out 🤬🤬
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Alexx 🏳️🌈
(@AlexxTheTiger) reported
from
Stockport, England
I never been so mistreated by @virginmedia like I was today, the staff on the live chat literally "hang up" on me mid support... absolutely gutted, saved all the conversation and I will seek citizens advice over this, that is no way of treating a 6+ years costumer
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@NOWTV awful service from you! You've messed me about for two weeks getting an engineer out to my #broadband and you still can't come for another 2 weeks despite the fact I'm a critical worker with no connection #cancelled and gone back to @virginmedia #usless
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Neil Cocker
(@NellyOcker) reported
from
Urmston, England
@virginmedia I can never get to speak to someone who fully understands me because all your call centres are now sourced overseas.I need a Manager to ring me ASAP please. Not happy whatsoever how I’ve been treated it’s not acceptable to be treated with ill manners 😡
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Sarah Bee Photography
(@SarahBeePhotos) reported
from
Ashton-under-Lyne, England
@virginmedia Terrible as always, you cannot deliver in this area, you’ve promised for a few years now but nothing changes, I’ve had to put us on unlimited data on the phones as the WiFi is not fit for purpose, I am on the highest speed apparently… shocking
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Emmurder
(@Emmurder) reported
@virginmedia I left virgin media back in October as I moved address and the service was not provided at my new address. I paid my final bill in full (and have email proof of doing so) but in my credit report Virgin have put a £68 bill on my credit. Why is this?
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metoyou123
(@metoyou123) reported
@virginmedia im disgusted with your poor service. my elderly parents phone line is not working still and your engineer Leonard was meant to open a new call , also a manager was meant to be calling me back last Weds I’m still waiting , I want a call back from a manager ASAP
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jodie
(@jodie96114296) reported
@virginmedia And no I expect someone to contact me as this is an on going issue and isn’t good enough for what I pay I’m seriously considering leaving virgin you are’s so bad
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Naomi Hather
(@naomihather) reported
@virginmedia My internet speeds are rubbish, this has been going on for a long time and I have been unable to get into contact with anyone. The internet keeps losing connection and very slow speeds. I have tried rebooting the hub and checking all the connections with no luck.
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Richard Spitz
(@raspitz) reported
@virginmedia I'm on a web chat having to type everything out - it's painfully slow. Can someone please call me?
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jodie
(@jodie96114296) reported
@virginmedia Exactly my point disgusting customer service
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D_ROX_7
(@D_ROX_7) reported
@virginmedia You never assist me. You're the worst customer service company out there. Sorry, but it's true.
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Haaris Sheikh
(@haarissheikh) reported
@VirginMediaIE everything takes 24-48 hrs with virgin media. Standard responses. (1) reboot (2) wait at least an hour to speak to someone (3) send it to provisioning team (4) send new hardware. Can’t you just not get things to work??? Never a definite answer from you!! @leesonl
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Dan Weeks
(@danechip) reported
@virginmedia Please can I win a call back from customer services without call being dropped? Account 718258117. Your Welcome.
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Giles White
(@gdgwhite) reported
@virginmedia 31 days after making an official complaint, not a word from #VirginMedia - you still have the £99 you took from my account, which your customer ‘services’ twice assure me would be returned; I still have an unconnected box.