Virgin Media Outage Report in Cheadle, Borough of Stockport, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Cheadle come from postal codes SK8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cheadle, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheadle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Cheadle, Borough of Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Bury, Sale, Oldham, Stockport, Cheadle, Macclesfield, Wilmslow and Ashton-under-Lyne.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Salford |
Internet | |
| Bury |
Wi-fi | |
| Manchester |
||
| Salford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cheadle, England
Latest outage, problems and issue reports in Cheadle and nearby locations:
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DarrenFS 🏳️🌈
(@DazFS) reported
from
Salford, England
@virginmedia Hi. I tried rebooting the router but without any luck. It’s the only device I’m having an issue with. It should connect when I press the WPS button on the router but it’s not connecting and timing out.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia @JBarksfield They understand your frustration, you phone the "support" after they have run out of their limited ideas they pretend they can't hear you on the phone when you hear hello, hello, prepare to be hung up on, trash, trash.
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TishyK
(@tishy_k) reported
from
Sale, England
@virginmedia No advice at all! There is a network issue in the area, was initially told would be sorted early/mid Nov, now told Dec 6th. Completely misled by call centre who said new router would be sent out and now no history of order placed! Waiting to see refund on bill, no sign yet!
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PAB the Grouch
(@PAB190968) reported
from
Manchester, England
@DebbyLewinton1 @virginmedia Same here in North Manchester. Been intermittent since 5 December, fix tomorrow apparently. Of course they don’t communicate directly to you, only found that out by ringing them. Had enough, moving to Sky in new year.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia I have not lost any service, the service you give is garbage, the router is the biggest pile of cheap shite going, the chipset is what the problem is wow 500 mbps what is the point if you supply a £1.00 cheap badly made piece of shite router with a faulty chipset, 👹👹👹
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia What a crap company, offering 500mbps the giving you a £1.00 router what a cheapskate company star clear!
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Tracey Read
(@teejread) reported
from
Bury, England
@virginmedia Terrible broadband at the moment, streaming Premier League on Amazon Prime. #bufferring #disapointed
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Mark Clifford
(@MarkClifford86) reported
from
Manchester, England
@virginmedia . I’m a virgin media customer yet you have phoned me 3 times since Friday trying to sell me and upgrade my account despite me changing my marketing preferences. If I keep getting pestered I will cancel my subscription!
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Ian Wolstenhulme
(@WolstenhulmeIan) reported
from
Saddleworth, England
@WildDarren @virginmedia @WildDarren I am sensing some issue with @virginmedia #Christmas
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TishyK
(@tishy_k) reported
from
Sale, England
@virginmedia I have already been onto VM chat and they are the ones who told me the new date and that no router has been ordered. Phone and online chat have been no help! Hoping these tweets put off potential new customers!
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Careen 'Cici' Smith
(@cicismith81) reported
from
Manchester, England
@ViktheViking1 @virginmedia Been annoying all day then it went off. Been restarting for the past-hour on hold to cust service no ones picking up. It’s working NOW 😡😡😡
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Conrad Betton
(@ConradBetton) reported
from
Sale, England
@virginmedia promised a call back from tech support “within 30 minutes” at 11.30am today. Still waiting... your customer service really is embarrassing time and time again. Same fault, different day. @sky a million miles ahead.
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Careen 'Cici' Smith
(@cicismith81) reported
from
Manchester, England
And once again @virginmedia you have shown why your customer service absolutely sucks. 2020, I’m going back to Sky
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Blast Tundra
(@blast_tundra) reported
from
Cheadle Hulme, England
@SonosSupport Built a guest network for my Ring system but the Sonos is on the main network with all of the phones, laptops etc. Nothing has changed in terms of security etc - I'm not convinced that my Virgin Media equipment is not at fault, but literally everything else in the house is fine!
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Nath
(@nathanrigby__96) reported
from
Tyldesley, England
@virginmedia Internet went off last night in the area and it said it would be sorted for 10:30am this morning now the status has changed but still no ones internet is working, rebooting doesn’t help
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Andrew Taylor
(@Andy_P_Taylor) reported
from
Salford, England
Having an absolute nightmare ordering a phone from @virginmedia ! No record of complaint logged, prices keep changing, order placed online last night and now no record of it! Shouldn’t be this hard to get a phone!
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John Farrar
(@Johnnyfstoke) reported
from
Cheadle Hulme, England
@coachcarter1977 @virginmedia @SkyUK Ohh they are shite if you need to talk to anyone for sure . I'm just lucky with the service.
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sharron
(@shazmall) reported
from
Stockport, England
@virginmedia we have been on hold on the telephone for 15 minutes now, customer care is outrageous @richardbranson
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sharron
(@shazmall) reported
from
Stockport, England
@virginmedia We have just been told our box is broken and getting a replacement on Monday
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia You really are crap aren't you, your equipment the hub3 noticed you dropped super part of it, 3 months left on this rippoff contract then you can stick it right up your greedy arse 🖕🖕🖕what a pile of shite!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Wren
(@WORGANN) reported
@virginmedia We called them and, although the call handler was nice, we were basically told we’re too new a customer to send an engineer or any replacement equipment and to continue to monitor it for another week. They tried to reboot their end, but it’s still dropping.
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Vader Darth Vader ⚈
(@1amyourfather) reported
@VMO2News @virginmedia Not aloud to access the cheap online offers as an existing customer even after the contract expires this month and rejoined next day advised could invoke connection fee, even been down the disconnection dept line to get a better deal still can't match online price now a tv
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Haley Kelly
(@haleyakelly) reported
@virginmedia Is there anyway to actually talk to a real person? I am fed up with this company. I have an issue that needs resolving. Help pages don’t help & I don’t have 3hrs for a live chat conversation.
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Acuharmony-UK
(@AcuharmonyUK) reported
@virginmedia They did everything they could, that's why they changed the Sim card to see if it made a difference. It looks as if it's just the change in Network to O2 as my other Sim (Plusnet on EE) is working perfectly, I can make and receive calls again with that Sim.
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Graham Smith
(@GrahamS34572082) reported
@virginmedia Please can someone assist me with this issue because i dont know where else to turn
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Hazel👽
(@hazelletters) reported
@virginmedia @NatGeoUK yes but your internet service isn't
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S a r a h
(@omfgitswinnie) reported
@virginmedia They would only offer £79 for parts of the package or £136 for the whole package, which isn't fair as we ARE NEW customers and were never given any other options when signing up on the doorstep. We've also had non stop issues with wrong info on contracts etc so very frustrating.
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Matthew
(@mneilan12) reported
@virginmedia can we get peacock streaming service on virgin tv ?
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Ani Varghese
(@AniVarghese7) reported
@virginmedia Have been waiting for a internet service for months now with no help.
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ingolwhite
(@ingolwhite) reported
@virginmedia No I’m only about 6 months in. I got an email for an offer to double broadband speeds for extra £6 a month but never heard back. I suspect it’s related to that?