Virgin Media

Virgin Media Outage Report in Cheadle, Borough of Stockport, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cheadle, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheadle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cheadle, Borough of Stockport, England 09/26/2025 23:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (42%)

    Internet (42%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cheadle, Borough of Stockport, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Sale, Stockport, Hyde, Oldham, Salford, Dukinfield, Wilmslow, Ashton-under-Lyne, Altrincham, Macclesfield, Cheadle, Leigh and Bury.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester TV
United KingdomManchester Internet
United KingdomSale TV
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cheadle, England

Latest outage, problems and issue reports in Cheadle and nearby locations:

  • DrCEMJarvis 🌈Charles E Jarvis, PhD (@DrCEMJarvis) reported from Cheadle Hulme, England

    @virginmedia It’s 24hours since I was told engineers would phone me about my bband problem. 72 hours since they failed to attend an appointment- what’s going on #virginbroadband #virginfail

  • DrCEMJarvis 🌈Charles E Jarvis, PhD (@DrCEMJarvis) reported from Cheadle Hulme, England

    @fslconsult @virginmedia Hope it doesn’t become a daily problem like mine has.

  • KieranStockton Kieran Stockton (@KieranStockton) reported from Macclesfield, England

    @virginmedia Upgraded my TV package yesterday. New Channels still not working.

  • DrCEMJarvis 🌈Charles E Jarvis, PhD (@DrCEMJarvis) reported from Cheadle Hulme, England

    A friendly engineer from @virginmedia unexpectedly came round today. - looked at bbband issue, ran some tests, waited for said time of normal bband crash. Nothing happened. Leaves, 15 mins later - outage occurs! Ring him, tells me spoken to network people and is following up.

  • MaryMares81 mary whitfield (@MaryMares81) reported from Salford, England

    @virginmedia Hi Richard, the problem we are having is that the internet is, for want of a better word, dogshit. Speed is the issue Richard, slowwww speed 😔

  • DrCEMJarvis 🌈Charles E Jarvis, PhD (@DrCEMJarvis) reported from Cheadle Hulme, England

    @virginmedia Hi @virginmedia it’s happened a little earlier today. Broadband Outage at 14:11!

  • GeorgieMilli95 Georgie ✈️🌍 (@GeorgieMilli95) reported from Oldham, England

    @virginmedia I have been trying very contact number I can find for virgin but none of them are letting me through because I don’t have an account number. I have an issue with a recent order so only have an order number. I’ve tried to live chat but waiting ages to get through!

  • DrCEMJarvis 🌈Charles E Jarvis, PhD (@DrCEMJarvis) reported from Cheadle Hulme, England

    Yes there’s lots of other #virginmedia customers on the community forum who are also suffering from limited service. Thanks for ensuring I don’t feel alone.

  • Mozza0705 Morris (@Mozza0705) reported from Oldham, England

    @virginmedia my WiFi is so poor and only getting half of what I should. Also the WiFi is non existent in the kitchen. Never had this problem with @skytv broadband. Poor.

  • DrCEMJarvis 🌈Charles E Jarvis, PhD (@DrCEMJarvis) reported from Cheadle Hulme, England

    Not helped me as broadband service fails everyday #virginmedia #virginfail.

  • DrCEMJarvis 🌈Charles E Jarvis, PhD (@DrCEMJarvis) reported from Cheadle Hulme, England

    I’ve just been told by a supervisor.@virginmedia that there is no point me raising a complaint b/c the complaints department will not get back to me. #virginmedia #fail

  • ConnorJUnsworth Connor Unsworth (@ConnorJUnsworth) reported from Salford, England

    @ChrisHigsonBWFC @virginmedia We’re in the same boat. Very poor service!

  • DrCEMJarvis 🌈Charles E Jarvis, PhD (@DrCEMJarvis) reported from Cheadle Hulme, England

    I have spent over six hours this week contacting @virginmedia about my broadband service and yet to have a resolution or consistent story on what is wrong. #virginmedia #virginmediafail

  • DrCEMJarvis 🌈Charles E Jarvis, PhD (@DrCEMJarvis) reported from Cheadle Hulme, England

    I spoke to a helpful engineer from @virginmedia on Wednesday afternoon. Got a text confirming a visit on Thursday 12-4pm, then #virginmediafail no one turned up. No improvement of service. #virginmedia.

  • AdamMYates Adam Yates 🐝 (@AdamMYates) reported from Sale, England

    @virginmedia numerous broadband issues, been on to your tech team now for the 3rd time this morning - apalling service and now being told to wait 2 days for a fix 🤬

  • louise_woodman Louise Woodman (@louise_woodman) reported from Oldham, England

    @virginmedia absolute disgraceful service. WiFi went off Sunday. Engineer came Wednesday and said it was fixed. Neighbours WiFi off. Came today messed with a box on the street and now it’s off again. Customer service said they’ll come again Monday. A week with no WiFi!

  • NeilHalliday9 Neil Halliday (@NeilHalliday9) reported from Salford, England

    Oi @virginmedia why ******** does my box just record anything it ******* wants.

  • globalholidays David Brice (@globalholidays) reported from Cheadle Hulme, England

    @virginmedia. Terrible service in my area of sk7. Service goes down every afternoon. Your customer service people don't understand what's going on. #shambles #notgoodenough #getitsorted

  • Conuggy Christine C (@Conuggy) reported from Manchester, England

    @virginmedia what a **** system updated card details and now have to wait 24 hrs to buy a film FFS!!! Really !!! It 2020 for gods sake!

  • AdamMYates Adam Yates 🐝 (@AdamMYates) reported from Sale, England

    @virginmedia and here we go again - a myriad of coloured lights whilst the hub / broadband falls over again - but there are no issues... #rubbish

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • bungaorbust Bunga Bunga (@bungaorbust) reported

    @virginmedia SERIOUSLY!?! And do what? Hang on the phone for over an hour & hope you don't get cut off, finally get through & be told the defacto "we will book in an engineer"....then a couple of hours later the problem vanishes...and wait for it to happen again? #virginmediadown @virginmedia

  • Morty77 Carl Mortimer (@Morty77) reported

    @virginmedia Even your colleague on the phone suggested there was a wider problem - hence the long wait time. And then told me he thinks 10 days SLA is a good service. What do you think?

  • janelowe72 Jane Lowe (@janelowe72) reported

    @virginmedia Why are you not recognising that there is an area fault in Basingstoke at the moment? The whole service is down, people are going mad on Facebook! 11 days for an engineer visit.......Not good

  • TommyyBruh Tommy (@TommyyBruh) reported

    @virginmedia Hi, there’s even no outages for the past few weeks as I have been checking regularly…speeds just seem to disappear which never use to be the case, certainly not getting the service that is paid for!!

  • _MrKen Ken N (@_MrKen) reported

    @virginmedia It's showing as fixed with no issues now even though others in the same area are having the same problem. Apparently I have an appointment for tomorrow, but the my virginmedia app isn't showing anything so I'll see whether anyone shows up. 😔

  • maztastic86 mazza (@maztastic86) reported

    . Would love to get a straight answer from someone @virginmedia. Made 8 calls so far re our new broadband contract. Each one providing conflicting info. 24hrs delay to activation on contract. Wifi on oomph not working in half of our rooms, days of lost work / income. A farce.

  • JCJiggle J C (@JCJiggle) reported

    @virginmedia @coderbyday also WN5. Exact same issue spoke to numerous employees, had an engineer come today who did nothing. THERE IS AN ISSUE AND THIS AREA AND YOU WILL NOT ACKNOWLEDGE IT.

  • northcamesouth Suzanne Wood (@northcamesouth) reported

    Does anyone have a satisfactory quality of service from @virginmedia? My current opinion: it is totally unsatisfactory, expensive and not fit for any of the purposes for which it might be used. I was quite looking forward to watching a bit of telly, now I'm just p!$$ed off!

  • No1shunter Andrew Steele (@No1shunter) reported

    @virginmedia It gives the same advice as you, so that’s not much help either 🤷🏼

  • madfiona33 Fi (@madfiona33) reported

    @virginmedia we have a problem.. currently have a black screen with sound. We can see the TV guide. Any ideas?