Virgin Media Outage Report in Cheadle, Borough of Stockport, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Cheadle come from postal codes SK8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cheadle, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheadle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Cheadle, Borough of Stockport, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Sale, Oldham, Bury, Stockport, Cheadle, Macclesfield, Wilmslow and Ashton-under-Lyne.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Wi-fi | ||
Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cheadle, England
Latest outage, problems and issue reports in Cheadle and nearby locations:
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David Brice (@globalholidays) reported from Cheadle Hulme, England
@virginmedia. Terrible service in my area of sk7. Service goes down every afternoon. Your customer service people don't understand what's going on. #shambles #notgoodenough #getitsorted
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🌈Charles E Jarvis, PhD (@DrCEMJarvis) reported from Cheadle Hulme, England
@fslconsult @virginmedia Hope it doesn’t become a daily problem like mine has.
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🌈Charles E Jarvis, PhD (@DrCEMJarvis) reported from Cheadle Hulme, England
Yes there’s lots of other #virginmedia customers on the community forum who are also suffering from limited service. Thanks for ensuring I don’t feel alone.
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Kieran Stockton (@KieranStockton) reported from Macclesfield, England
@virginmedia Upgraded my TV package yesterday. New Channels still not working.
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Nikki D'Eath (@N1kk1wWilliams) reported from Ashton-under-Lyne, England
@virginmedia Waited from 15.41 to get thru via live chat.. now wondering if it’s a coincidence that I got cut off just before 5pm without a resolution.. Kumar finished at 5 I assume 😡
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Yvonne M Campbell (@ymca010) reported from Oldham, England
@virginmedia why’s it taken since 10 on hold between calls and still no answer. Service tests and outages all ok. Smart TV works but WiFi on 4 devices not working. Turned it on and off all day and lasts 10 mins. Really doesn’t help working on smart phone which can’t see!!
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🌈Charles E Jarvis, PhD (@DrCEMJarvis) reported from Cheadle Hulme, England
I have spent over six hours this week contacting @virginmedia about my broadband service and yet to have a resolution or consistent story on what is wrong. #virginmedia #virginmediafail
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mary whitfield (@MaryMares81) reported from Salford, England
@virginmedia Hi Richard, the problem we are having is that the internet is, for want of a better word, dogshit. Speed is the issue Richard, slowwww speed 😔
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Adam Yates 🐝 (@AdamMYates) reported from Sale, England
@virginmedia numerous broadband issues, been on to your tech team now for the 3rd time this morning - apalling service and now being told to wait 2 days for a fix 🤬
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Connor Unsworth (@ConnorJUnsworth) reported from Salford, England
@ChrisHigsonBWFC @virginmedia We’re in the same boat. Very poor service!
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🌈Charles E Jarvis, PhD (@DrCEMJarvis) reported from Cheadle Hulme, England
@virginmedia Hi @virginmedia it’s happened a little earlier today. Broadband Outage at 14:11!
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Adam Yates 🐝 (@AdamMYates) reported from Sale, England
@virginmedia and here we go again - a myriad of coloured lights whilst the hub / broadband falls over again - but there are no issues... #rubbish
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🌈Charles E Jarvis, PhD (@DrCEMJarvis) reported from Cheadle Hulme, England
@virginmedia It’s 24hours since I was told engineers would phone me about my bband problem. 72 hours since they failed to attend an appointment- what’s going on #virginbroadband #virginfail
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Neil Halliday (@NeilHalliday9) reported from Salford, England
Oi @virginmedia why ******** does my box just record anything it ******* wants.
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🌈Charles E Jarvis, PhD (@DrCEMJarvis) reported from Cheadle Hulme, England
I spoke to a helpful engineer from @virginmedia on Wednesday afternoon. Got a text confirming a visit on Thursday 12-4pm, then #virginmediafail no one turned up. No improvement of service. #virginmedia.
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🌈Charles E Jarvis, PhD (@DrCEMJarvis) reported from Cheadle Hulme, England
A friendly engineer from @virginmedia unexpectedly came round today. - looked at bbband issue, ran some tests, waited for said time of normal bband crash. Nothing happened. Leaves, 15 mins later - outage occurs! Ring him, tells me spoken to network people and is following up.
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🌈Charles E Jarvis, PhD (@DrCEMJarvis) reported from Cheadle Hulme, England
I’ve just been told by a supervisor.@virginmedia that there is no point me raising a complaint b/c the complaints department will not get back to me. #virginmedia #fail
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Christine C (@Conuggy) reported from Manchester, England
@virginmedia are ther problems in east Manchester had no internet since yesterday please advise
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Jon Ritchie (@JonRitchie2310) reported from Salford, England
@virginmedia would love to actually get through to someone at Virgin and explain to me how my bill has increased each month since Feb when I have had the same package and no extras! Cut off on the phone and then ignored online three times). Unhappy customer!
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🌈Charles E Jarvis, PhD (@DrCEMJarvis) reported from Cheadle Hulme, England
Not helped me as broadband service fails everyday #virginmedia #virginfail.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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graham littler (@adelwire) reported
@virginmedia Contract day?!? Nothing happening. Crap vm living up to their customer service reputation.
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Jenny Osman (@JennyOsman6) reported
@virginmedia Still shocking WiFi, I have been promised faster speed, retention of sky sports till 08/03 (disconnected) my connections outside are exposed to the elements (I have asked for an engineer 4times. I have been through disconnections and got through to India who couldn’t help.
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Vaibhav Shah (Vee) (@vee_shah) reported
@virginmedia No, gave up after being on hold for an hour again (3rd time) after I was promised it will be 5-10 minutes. The system is set up to frustrate the customer into giving up, not to help.
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iamjay83 (@jonathandlewis) reported
@virginmedia Really not good service. I understand the change in times with covid has change how customer interactions have gone about but doesn't mean that customers should just be left hanging hanging no solution. Especially as we rely on your service for our income.
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Mr Smart Money (@MrSmartmoney) reported
@virginmedia No - it’s been an issue where your broadband hasn’t worked in SW london for 6 weeks now during the weekdays and no communciation from Virgin - DO NOT JOIN VIRGIN BROADBAND
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Mimi (@idreamofdoodles) reported
@virginmedia Already tried that, doesn't work for me. I know there's an issue in the area because I called up. The main issue is that the internet provided had been bad for months. I wish it were a today only thing but it's not. Hence my previous statement. Complaints do nothing either.
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em ☀️ (@_emhay) reported
So @virginmedia have upgraded our Wifi. It’s gone from absolutely terrible to absolutely terrible 😐
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Gary Ayto (@AytoGary) reported
@virginmedia Wait people can play online with this garbage broadband #notfitforuse
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Dale Winward (@Daleybobs) reported
@virginmedia FFS, yes ! I have reset, restarted and rebooted this kit ! I've tried ringing tech, no answer ! I am honest to god going to ring up and cancel my contract now !
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real hot gurl **** (@sarangey) reported
@virginmedia can someone please explain to me why your services are so poor and your customer service is beyond poor? I’ve tried several times to get in touch and nothing is happening. I will cancel my DD and then maybe someone will be interested then.