Virgin Media Outage Report in Boothstown, City and Borough of Salford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Boothstown, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Boothstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Boothstown, City and Borough of Salford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Bolton, Wigan, Warrington, Sale, Rochdale, Bury, Salford, Altrincham and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
||
| Stockport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Boothstown, England
Latest outage, problems and issue reports in Boothstown and nearby locations:
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Matt's MerARTki
(@MattKeating1981) reported
from
Wigan, England
@virginmedia absolutely shocking signal on box office!!! £24.99 for what looks like it's being stream on a Nintendo 64.
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Christine Thompson
(@magpiegirl80) reported
from
Bolton, England
@virginmedia ....before going to lunch. Your system is set to terminate unanswered calls after just over an hour. This is much more enraging than having to wait in a queue. We’re British, it’s what we do. We DO NOT HANG UP on people. It is beyond rude. #rude #virginmediasuck #stillnointernet
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@virginmedia I want my money back this is awful it's unwatchable #JoshuaPulev
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Gareth Longley
(@garethlongley) reported
from
Salford, England
@virginmedia what the hell is going on with your internet!? I’ve been holding to get through to your customer service department for almost an hour now (after being cut off twice!). I’m ready to cancel this AWFUL service!
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Christine Thompson
(@magpiegirl80) reported
from
Bolton, England
@virginmedia The hold times aren’t the issue. I’d wait happily if I got an answer at the end. The issue is being hung up on after an hour then having a call answered only to have to listen to dead air for over 30 minutes while whoever is supposed to be helping has forgotten to logout ....1/2
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia The text messaging team that says it aims to respond within 4 hours but hasn’t responded to me since 11am yesterday? Basically I have no option now but to sit on hold in a queue for 30+ mins to fix a problem you’ve created by not upgrading me. Your customer service is awful.
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Lyne
(@lynielou72) reported
from
Warrington, England
@virginmedia No these error has been for weeks, they bought a new TV today because they thought that was the problem it isn't and we can't speak to a human being.
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David Bryden
(@Daveyb1974) reported
from
Urmston, England
@virginmedia This is the exact type of poor service I received when I called customer service. The package I am currently on is £89 for a new customer, but £129 for a loyal customer. The response back was “that’s all I can do”. Your response is almost as bad “don’t like it, raise a complaint”
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Nightsky Ceilings
(@cadeharry) reported
from
Euxton, England
@virginmedia You are the worse Internet provider in the PR postcode what has happened 4weeks now intermittent service its like flip a coin to see if the Internet is working. And the lies about adjusting my bill has never happened time to say goodbye.
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Christine Thompson
(@magpiegirl80) reported
from
Bolton, England
@virginmedia we have been trying to arrange our virgin services to be moved to our new house since 23/11/20. We were supposed to get a call back from one of your guys yesterday to help with a self install - no joy. Since yesterday I’ve spent over 3 hours on hold, been.......1/4
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Sarah Cassidy 🐝
(@SarahCassidy) reported
from
Manchester, England
Anyone else who gave their details to track and trace suddenly being spammed with fake email accounts, and bombarded with phone calls from fake VirginMedia/BT claiming broadband speeds are up and down?
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J K P
(@JiriKPinnock) reported
from
Manchester, England
@immihepburn @virginmedia I few for you, same happened to me as well. After 40 mins on the phone , charging me £8 to call customer number, their staff put the phone down on me . TERRIBLE SERVICE
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J K P
(@JiriKPinnock) reported
from
Manchester, England
@virginmedia That’s different scenario on my bill, why I’m charged to call your Customer Service line
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Joe
(@JoeHolmes1994) reported
from
Leigh, England
@virginmedia are actually have the WORST customer service ever. No wonder they have never won any awards
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Sophie Reynolds
(@1sophiereynolds) reported
from
Cheadle Hulme, England
@virginmedia Yes, I checked online and there are outage issues in the area. However I was sent a text saying it had been resolved yesterday, but it is still not working this morning!
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Sally pickford
(@salpea77) reported
from
Stockport, England
@virginmedia code v210 on the tv how can I get help for this??
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gomez
(@tgomez7) reported
from
Sale, England
@virginmedia I have been trying to cancel my account for over a week now. 5 calls made and still nobody has been able to help me. This is an absolute joke!! Please tell me how I can do this in writing?
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J K P
(@JiriKPinnock) reported
from
Manchester, England
@virginmedia So me as a customer who don’t know this information, and searches your customer number after you don’t provide your services, been kept 40mins on phone line and then get phone put down from your staff. Brilliant!!!
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⚽️Lethal Brizzle⚽️
(@DavidLaney) reported
from
Bolton, England
@virginmedia Hi John. Still no resolution I’m afraid. It’s getting closer to next bill date. Which BTW I’ve received two bills for. One at £27.49 and the other £113.00 and a double bill request which is laughable! I still don’t get why the next gen box is influencing my request. Today please
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Darren
(@DarrenMoggie66) reported
from
Warrington, England
@virginmedia how can you put my bill up yet new customers can have the same for £30.00 cheaper ,20 years a valued customer but no incentives to renew my contract
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Lynes
(@AndyLynes) reported
@virginmedia Hi there, I requested an upgrade of my tv package today, I have received a confirmation of the request but the channels have not yet gone live. I have ordered so I can watch the boxing on BT Sport tonight. Can you help - I had no luck getting through on the phone.
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Jake Staines
(@Sanakism) reported
@virginmedia I did, and I've tried that advice as well - although it's not been 7 days, so maybe it will be done by then? Are you sending down 7-day TTL DNS records or something?
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Joanne
(@kittenpaws16) reported
@virginmedia absolutely THE worst customer service I have even had the misfortune to receive today !!!! 100% depends on who you get on the end of the phone. Loyal customers treated like dirt !!!! Shocking 🤬🤬🤬
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cat reid
(@marl42) reported
@virginmedia I renewed my contract on the 25/11/20. Was told by advisor that my monthly plan would be 37.20, its not , its 54. I wrote everything down that he told me
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GTT*
(@Gturv) reported
@virginmedia I have no problem with any picture quality at all - except for football on Amazon. It is entirely unique to that. Stuttering, general poor quality pic. Same last season.
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GD1964
(@GD19641) reported
@virginmedia - Virgin, you are the worst broadband provider I have ever known!! No TV for three days and hang on the phone until you loose the will to live........ sorry, but I’ve got to be looking at @SkyTV now to@make sure I can watch TV over Christmas 😡😡😡😡😡😡😡
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matt fitzpatrick
(@mattfitz71) reported
@virginmedia your internet or equipment has to be the worst I've ever had along with your customer service #shocking #rollonjune
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Elaine Prosser
(@prosser_elaine) reported
@virginmedia internet service been terrible for a week now with continual drop outs (don’t tell me to look at service reports as they never go with what is actually happening). Now been holding on phone for over 45 minutes and no answer - terrible service - anyone there to help??
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Mark H 🏴🇪🇺🏴
(@MattHun10044441) reported
@virginmedia Just out of interest, the link you sent me doesn't work, as does half of your website.
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Dean Cope
(@DeanCope2) reported
@virginmedia engineer not turned up....waiting on phone for support...no answer...can you please help?