Virgin Media Outage Report in Boothstown, City and Borough of Salford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Boothstown, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Boothstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Boothstown, City and Borough of Salford, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Manchester, Warrington, Salford, Bury, Rochdale, Wigan, Stockport, Altrincham, Sale and Leigh.
City | Problem Type | Report Time |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Boothstown, England
Latest outage, problems and issue reports in Boothstown and nearby locations:
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Paul Woodward 💙 (@woodyoo5) reported from Walkden, England
@virginmedia Having major issues with Hub 4. Device is not supported on connect app or you website. On hold for ages on phone. Need support and will be looking for a refund. Can you support
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Hijab Rashid (@JabiRashid90) reported from Stockport, England
@virginmedia your internet is ****! Goes down for days at a time. Been down since yesterday again. Can’t work properly, can’t speak to anyone properly, can’t watch tv. Can’t do nothing. Diagnosis is ****. Customer service is ****. Sort yourself out!!
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Rebecca HRM (@RebeccaHRM) reported from Cheadle Hulme, England
@virginmedia No one from your company has been in touch to arrange an appointment to fix the issue which is putting our property at risk. Hence my request.
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Geoff Johnson (@GeoffJonners) reported from Bolton, England
@virginmedia what is the problem with catch up and on demand
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Jenny (@Orko77) reported from Manchester, England
Hi @virginmedia, I rang 150 to say I wanted to leave. The person I spoke to instead offered me deals which I turned down. Then we finished the call. Have I left or would I have gone through a different process first?
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Lee Harrison (@theleeharrison) reported from Boothstown, England
@JakebwfcHurst @virginmedia WiFi is your issue. Always go cabled
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Lee Harrison (@theleeharrison) reported from Boothstown, England
@JakebwfcHurst @virginmedia Not virgins issue at that point. They might be able to provide you with some boosts but they will only take you so far.
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Tracy Abraham 💙💙 (@babybio18) reported from Wigan, England
Need a new internet provider @virginmedia your service has become unreliable. When I’m trying to learn online and have lost service at least 5 times today already 🤬 #nothappy
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Jenny (@Orko77) reported from Manchester, England
When the scammers ring you up pretending to be from @virginmedia but your internet is down again, joke's on them!
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Jaynemcgrogan (@Jaynemcgrogan1) reported from Cheadle Hulme, England
@virginmedia No earliest they can fix it is feb 8th
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Kreases (@DJKreases) reported from Urmston, England
@mikewebb227 @BockerWright @virginmedia I have been with Virgin for 17 years but had nothing but problems with their WiFi and the service has been poor. It took a long wait on the phone a couple of weeks ago but have finally cancelled my contract.
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Locked down Louise 🌹 #JustWearAFookingMask (@ItsLuweeze) reported from Manchester, England
@SophieEB @virginmedia They’ve been giving my mate the runaround because she’s trying to cancel. She’s phoned every day for the last week, been put on hold for over an hour and then cut off! Awful service, I’m so glad I fcuked them off years ago 👍
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Tracy Abraham 💙💙 (@babybio18) reported from Wigan, England
@virginmedia Thank you for your help, after using the app we need a hub 3 as we have an outdated hub.
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Rachel Walker BLACK LIVES MATTER (@Moonface1975) reported from Bolton, England
@virginmedia how can I get in touch with you to discuss our huge hike in monthly payment for TV and Broadband? It is impossible to get through on the phone. You’re not even put in a queue! Please help or Sky TV beckons!
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Anthony Bonney (@AntBonney) reported from Bolton, England
My WiFi goes down so much it's unbelievable, Didn't have this much trouble with #Sky. @virginmedia get your act together, thank the lord for @giffgaff 4g.
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Hijab Rashid (@JabiRashid90) reported from Stockport, England
**** internet! Goes down for days at a time. Been down since yesterday again. Can’t work properly, can’t speak to anyone properly, can’t watch tv. Can’t do nothing. Diagnosis is ****. Customer service is ****. Sort yourself out!! @virginmedia
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𝙆𝙞𝙩𝙆𝙖𝙩 (@MattWellock) reported from Manchester, England
Can’t wait to move over to @SkyUK in a couple of weeks, @virginmedia is the absolute worse now, internet used to be brilliant but know goes off and can’t pick up in some rooms anymore, had about 3 new hubs too, it’s just terrible! Don’t let me down Sky.
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Ian Bradbury (@IanBradbury_UK) reported from Salford, England
@virginmedia yet again my broadband is down - a nightly occurrence lately!
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Richard Hughes - TWM.News 🇾🇪 (@R1chardHughes) reported from Rochdale, England
Down here too in Manchester/Lancashire. #virginmedia
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john mccoll (@codge123) reported from Warrington, England
@virginmedia hi I’ve been trying for 40 mins to get thorough to cancel but no-one is answering the phone, i wish to cancel my services with you today.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Megan Whitton (@PegWhitton) reported
@LDesesperes @virginmedia Hahahaha they still haven’t deducted compensation from the bills they’re sending us and think an apology is acceptable for the treatment we’ve had. 👏🏻 well done @virginmedia, for absolutely not following up on our complaint!
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Paul Murphy (@PaulMur06333673) reported
@virginmedia Not broken but gets frozen all the time and very slow. Yes but you can only call so many times. At least you respond better than anyone else at virgin
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andrew whittington (@andywhitt2) reported
@virginmedia Well that’s not the best deal is it the best deal for me would be the same as a new customer if not better, and when you are on the top package it is a big jump to go to £139 when new customers can get the same package for £89.
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Geraint James (@The_Big_G_Man) reported
@virginmedia I'm an existing customer, now out of contract. Sky and BT are trying to convince me to leave with deals every other day. I would like to give you the opportunity to make me stay with you first. I have TV, Fibre, Phone and Mobile SIM.
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Mark Philip (@TrueUK83) reported
@michaelkeith16 @O2 @virginmedia How utterly disappointing! Been wae O2 since time began almost! We all know the **** I had wae Virgin! Be a decision & a thought for me
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Matt Mitchell (@Matt83887016) reported
@virginmedia @bbceastenders @BAFTA But you can’t fix your ******* WIFI
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maiella (@maiellamipiace) reported
@virginmedia .Oh yes. The 'we've got you over a barrel' approach to customer service. 'You might as well keep spending more money than you can afford on services you don't want as long as we get our money' I've been with you for abt 12 years. I won't be coming back when I move this year
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Paul Murphy (@PaulMur06333673) reported
@virginmedia There you go build me up to let me down. Guessing you haven’t tried calling your customer services. Have a great day.
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andrew whittington (@andywhitt2) reported
@virginmedia when you want to charge me more than a new customer for the same product as you have for the past couple of years, so when my contract is up I will look at switching cause you don’t get anything loyalty.
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JKay2021 (@Kay2021J) reported
@virginmedia Then claiming you can’t help with wifi pods or boosters! After 3 people said they would send me one. #VirginMedia are bullshitting liars with worst service! 1 bedroom flat and the wifi ONLY works in my lounge, not in hallway of bedroom Do Not use @virginmedia - worst service!