Virgin Media Outage Report in Boothstown, City and Borough of Salford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Boothstown, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Boothstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Boothstown, City and Borough of Salford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Wigan, Bury, Warrington, Rochdale, Sale, Stockport, Salford, Chorley and Newton-le-Willows.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Boothstown, England
Latest outage, problems and issue reports in Boothstown and nearby locations:
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Beefy Blue Banana (@BeefyBlueBanana) reported from Manchester, England
@virginmedia I've had someone else helping me on the post and the upstream/downstream/networklog is showing a very noisy line. The BQM looks really bad.
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Pete Best (Pil0t Pedr0)💙 (@PIL0TPEDR0) reported from Bolton, England
@virginmedia How long before the Internet problem is sorted out in the BL1 area going to take?
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Carl Roach (@carlroach) reported from Middleton, England
@virginmedia The problem is not my broadband or home service, it is the mobile signal where I work. I can not use the VM app as this requires data to validate the SIM, how else can I contact customer services directly?
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Pete Best (Pil0t Pedr0)💙 (@PIL0TPEDR0) reported from Bolton, England
@virginmedia BL1 2NJ Still having problems with disconnecting and connecting, been like this for 4 hours. I have reset my router numerous times
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Carl Roach (@carlroach) reported from Middleton, England
@virginmedia Hopefully. I realise that these things can be complicated and stuff does go wrong. It is the fact that there is no effective way of communicating with you as a customer that upsets me r most. It makes me feel that I am really of no value to you.
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Chrissie Fuller (@miteamshirts) reported from Chorley, England
Re Virgin Media Live TV outage. Internet still working as is Netflix, Amazon Prime and My Recordings. Catch-up/binge day!!
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Anne Woolley (@AnneWoolley1) reported from Hindley, England
@virginmedia after having my email hacked and new password not working, you tell me you’ll get back to me in 3 to 5 days!! How is this compatible with modern day communications? Just not good enough!
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rich cutts (@Cuttsrich) reported from Tyldesley, England
In 10+ yrs of having #virginmedia this is only second time TV service has been down. The broadband meanwhile is up n down like a dog at the fair
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jackie cooper (@cooper_jackie) reported from Manchester, England
@virginmedia unhappy I have to wait until next Thursday for someone to come fix 2 of my 3 tv boxes because of the outage they had on Thursday just gone. Customer service is not very good and nobody seems to listen given the amount of calls I made to them . Not happy
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Steph Scully (@SteffyJ1) reported from Warrington, England
@virginmedia Upgraded TV boxes Friday at 5pm and still no TV service. Spoken to 7 different customer service people. Even had a text to say all sorted but no. Very poor service especially in this day and age and a big media company! Not good enough.
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Beefy Blue Banana (@BeefyBlueBanana) reported from Manchester, England
@virginmedia No use whatsoever I'm afraid. @virginmedia connection still completely unusable. Virgin contact number still not working. How am I supposed to get this sorted??
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Patrick Veale (@nuttyhill) reported from Warrington, England
@O2 why does your signal seem to be terrible everywhere now? Even in town centres. I know you've partnered with @virginmedia but you didn't have to share their service quality
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Carl Roach (@carlroach) reported from Middleton, England
@virginmedia I am fully aware of this webpage, if you follow through any of the options to get information or FAQs, but no way to actually connect with VM directly. I recently used the complaint option but just got a vague response that didn't help me with my concerns.
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Leann (@leannt1984) reported from Salford, England
Hi @O2 I’m both a virgin media customer and have a pay monthly sim with O2 and i am struggling to sign up to Volt! Help!
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rich cutts (@Cuttsrich) reported from Tyldesley, England
Its been a pain in the *** with broadband down all day working from home. But now no Joy of Painting with Bob Ross! It's not the despair that gets me down, it's the hope #virginmedia
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jackie cooper (@cooper_jackie) reported from Manchester, England
@lilacjennie @virginmedia Totally agree. Been with them for years and treat customers really bad.they only care about the money. See how they get on when I cancel my direct debit. Bet they will soon be on the phone trying to get payment
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Sharon Wilmot (@shazzawarrior18) reported from Bolton, England
@virginmedia Still the same issue had another text update to say all fixed but it's not still nothing #notimpressed
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Mike Long (@Lanky2711) reported from Urmston, England
@virginmedia your service is crap 💩 internet down, tv down trying to work! You should pay for my McDonald’s as it’s the only place I can get on line to work.
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shane reeves (@shanereeves1982) reported from Wigan, England
@virginmedia Must be some issue been off since about 10 am but yet internet not affected
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Katie Mallon (@ThatGirlKatie80) reported from Salford, England
@virginmedia expect a call from me tomorrow cancelling my service. Third time this week now with the same Network Availability error. Right in the middle of a film. Tired of rebooting. Bye #virginmedia, hello #SKY 👋
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Colinlockdown (@Colin_UK_GB) reported
@virginmedia WHY CANT YOU GIVE ADVANCE NOTICE?????? Planned work in your area this week as you might see some disruption to your service while we improve our network. Services TV, Broadband and phone Work starts 06:00 on 07 April Work ends 18:00 on 07 April
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Dirk Wears White Sox (@Dirkwhitesox) reported
@virginmedia Yes, also tried the tests on the app yesterday but couldn't identify the issue?
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use code REBEL-HEART-GAME #epicpartner ツ (@official_RHG) reported
@virginmedia I have they said they have noted it down
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lennon33 (@Lennon068) reported
@virginmedia internet down, rang service number. HUB fine, now been told to wait 24hrs. Why is it going to take 24hrs, also why does your broadband status say there are no know issues when clearly there is.
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Alex Fleming (@afnw35342) reported
@O2 @virginmedia Trying to sign up for Volt but you’re weblinks send me in circles & you’re digital assistants are no help. What else can I try?
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Sen 🌻 (@tailsinge) reported
Virgin Media doing work that takes the internet down, during work hours from 9-3, without notification. Its not like a ton of people work from home at this point!! Worst UK ISP honestly.
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jiggy jai (@j1ggy_j) reported
@virginmedia Also what you forgot to mention is that if I call the 0345 number from a virgin landline it’s chargeable. Which I found out at my own expense. These issues were previously reported. What more am I ment to do ? Your company has really dragged me down.
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John Ogden (@John_Ogden) reported
Hey @virginmedia if there are no issues in my area, why don’t I have internet & why are there 2 virgin media guys ripping cables out the box on the street? 😡🤬
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Gorilla Headz (@GorillaHeadz) reported
@virginmedia Terrible. Still down. Got a meeting in 2 hours that I’ve had to cancel so now losing money too.
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Adam Jukes (@AdamJukes) reported
@virginmedia What’s the point of providing a Twitter service if you are then unable to have the right people check/report potential system issues which affect your company’s income?