Virgin Media Outage Report in Bury, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Bury, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Stockport, Manchester, Salford, Rossendale District, Bolton, Bacup, Dukinfield, Hyde, Irlam, Oldham, Todmorden, Rochdale, Burnley and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bury, England
Latest outage, problems and issue reports in Bury and nearby locations:
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TOM WILDE
(@TomW83mcfc) reported
from
Manchester, England
@Mama_Kirst @virginmedia Hi kirst I've restart my box same issue go home>help& settings>clear or reset box , once there 👎👎👎 and last channel once it back the issues is gone
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Ross Walker
(@Reducedfatross) reported
from
Hindley, England
Guarantees in life ... Death Taxes #virginmedia going down every bastard day 🙄 #virginmediadown
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🚩Bazza B 🏴
(@bazza_bee78) reported
from
Burnley, England
@virginmedia Waiting on an engineer now, none available until Saturday pm. That will be over 3 days without any service.
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Jimmy McLaughlin
(@longsightjimmy) reported
from
Stockport, England
Hey @virginmedia you’ve sent me an increased bill after I have renewed for a fixed time. Can you help please
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GeordieManc
(@geordiemanc70) reported
from
Urmston, England
@virginmedia Diabolical customer service.
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The Manchester Dub
(@manchesterdub) reported
from
Urmston, England
@virginmedia just signed up for M100 BB. Forgot to use a voucher for cheaper monthly rate and £75 Amazon gift card. Is there any way to add this on? Or, cancel and resubscribe?
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Thorpie
(@BammyBlue) reported
from
Salford, England
@virginmedia Yes on our area Facebook group there is a few people with the same issues.
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Jeanelle de Gruchy
(@Jeanelleuk) reported
from
Manchester, England
@virginmedia you promised me Broadband setup yesterday, you promised me @YodelOnline would contact me & deliver yesterday. Nothing. No way to check why or when. Poor customer service. Apologies to colleagues working with me to contain #COVID for my continuing connection issue...
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🚩Bazza B 🏴
(@bazza_bee78) reported
from
Burnley, England
@virginmedia No mention of any temporary resolutions or any form of compensation for the loss of service
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Thorpie
(@BammyBlue) reported
from
Salford, England
@virginmedia we have no dialling tone on our phone or internet access through our router, any issues in Salford M30?
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Zak
(@ZakFarren) reported
from
Bolton, England
@virginmedia I don't have any direct wired connection but my TP link powerline connection seems to be working better now with speeds and gameplay. However, I imagine once high load resumes in the evening it will be terrible again. Feels like we're being heavily throttled during the evening
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Dailos seddon
(@Dailos81) reported
from
Manchester, England
@virginmedia network issue at 19:20 in the M22 area and the estimated time to fix is 15:45 next day, you got to be kidding! 💩
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GeordieManc
(@geordiemanc70) reported
from
Urmston, England
@virginmedia Get your "resolution team" to actually read their emails and try resolving something?
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TOM WILDE
(@TomW83mcfc) reported
from
Manchester, England
@janetmarland @virginmedia Hi Janet I've restart my box same issue go home>help& settings>clear or reset box , once there 👎👎👎 and last channel once it back the issues is gone
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Thorpie
(@BammyBlue) reported
from
Salford, England
Anyone in Eccles got issues with @virginmedia not working?
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia hi are there any problems in M11 area I’ve had no internet for a couple of days now and am unable to work from home, Thanks
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Nick Roper
(@IamNickRoper) reported
from
Stockport, England
@virginmedia hey guys. My loyalty discount was due for renewal and was told to ring in when due now I’m being told different. Wtf?! Then to be told you don’t have a complaints team either. That’s some wedge of bullshit and appalling customer service! Come on now
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Zak
(@ZakFarren) reported
from
Bolton, England
@virginmedia as of about 2 days ago the latency on our internet has been awful (150ms in most online games) plus it seems the speed it's self has dropped significantly too, about half of what it used to be on all devices. Have restarted and factory reset and still broken
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The Manchester Dub
(@manchesterdub) reported
from
Urmston, England
@virginmedia I signed up for M100 BB today but remembered I had an offer of a £75 Amazon voucher and cheaper rate. Is there anything that can be done? Do I need to cancel and sign up using the link?
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Matt 💙
(@Hoiskiez) reported
from
Ashton-under-Lyne, England
@aaronbentley89 @TalkTalk @virginmedia Oh no, you didn’t go with Talk Talk did you? Awful service from my experience too! 😖
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin
(@inmonopinion) reported
@virginmedia So why may I ask are you not as a social media dept looking to improve your customer’s experience able to just make accounts, moving home, cancellations departments make a call. Would you agree that would make a sense tool in your armoury? Am I missing something #virginmedia
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Joel Reich
(@joel_reich) reported
@virginmedia Thanks. Line says aware of intermittent issues here and looking to fix tomorrow: really hope that’s the last of it, as has been going on for months 🙏
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Fire_Banshee - Lettie
(@FireBansheePS4) reported
@virginmedia Both, often our hub randomly disconnects and reboots itself which takes forever and caused so many issue when home schooling before my children went back. They missed out on so many lessons because of it. When I’m streaming it only holds connection for about 40 mins before DC’ing
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Ryan.Lee.S
(@Ryan_Lee89) reported
@virginmedia I’ve been dealing with this issue for 6 months now. I’ve tried everything your engineers have suggested. It still persists. The issue is with the HUB 3 as there were no issues with the older hub that we had.
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DILRAJ
(@dilrajsachdev) reported
@virginmedia Not at all @virginmedia NEVER updates customer, its only me I will call, couple of people even promise me to get internet on 23rd march (check call records). Still now no one giving me clarity... because of @virginmedia I have to pay too much for mobile internet
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آدم
(@m_bm_bi) reported
I called Virgin Media for some help and the guy's talking to me for 30 minutes about his life?!
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Nathan king
(@nathanking239) reported
@jacobbrown47 @virginmedia Must’ve been those adult films that caused the service to stop
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David
(@David62644399) reported
@virginmedia hiya. Our Internet is down any news wen it will b up and goin again?.
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Ryan.Lee.S
(@Ryan_Lee89) reported
@virginmedia They say they cannot see any issues with my broadband from their end. So, they won’t replace or send an engineer out.
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Si Kutner
(@sikutner) reported
@virginmedia I’ve filed a complaint already and have tried text chat too. Feel like I’m getting nowhere fast