Virgin Media outages and service status in Bury, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 10 outage signals in the last 24 hours around Bury, including 10 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 9, 7:06 PM GMT+1.
- Internet (63%)
- Wi-fi (20%)
- Total Blackout (6%)
- E-mail (5%)
- TV (4%)
- Phone (2%)
The latest reports from users having issues in Bury come from postal codes BL9 and BL0 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Blackburn, Bury, Salford, Oldham, Ashton-under-Lyne, Bolton, Rochdale, Dukinfield, Littleborough, Darwen, and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Phone | 4 hours ago |
|
Manchester
|
Wi-fi | 5 hours ago |
|
Blackburn
|
TV | 6 hours ago |
|
Blackburn
|
Phone | 6 hours ago |
|
Blackburn
|
Internet | 6 hours ago |
|
Manchester
|
Internet | 8 hours ago |
Nearby cities with recent reports
17 recent signals
14 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bury, England
Latest outage, problems and issue reports in Bury and nearby locations:
-
Gamepopper (@gamepopper) reported from Salford, England@virginmedia Oh, my bad. Apparently the wiring outside my house has a fault, someone did come last Monday to work on it,and someone was supposed to work on it for Thursday, but it keeps being pushed back (order ref 55230469).
-
Simon Manning 🇪🇺 - SiManM20@mstdn.uk (@SiManM20) reported from Manchester, England@virginmedia are you down again in M20? Hub flashing red again.
-
GLENN (@gbmcfc) reported from Manchester, England@virginmedia Well you find I'm cancelling my contract with yourselves, hope you go bust, your customer service team is a shambolic embarrasment. Loyalty works both ways.
-
Liz Tuite (@tuite_liz) reported from Atherton, England@virginmedia Could the problems in the area have caused damage to the equipment? As it was working fine before. Do I get compensation for all this time as the earliest appointment is Friday 14th?
-
Scott Moseley (@roslers_vest) reported from Rochdale, England@virginmedia Yes currently showing resolution time of 0230 04/11 this is a really poor service it has been off for the majority of the day
-
Tiffers (@Tiffers1973) reported from Ashton-under-Lyne, England@virginmedia I'm trying to cancel but even that seems impossible
-
Bradley Smith (@OldhamBradd) reported from Oldham, EnglandNot another outage? #virginmediadown #VirginMediaoutage @virginmedia
-
Mark Armstrong (@mark001282) reported from Manchester, England@virginmedia Don't give me your copy and pasted waffle. You have done nothing to help. You have been an absolute thorn in my side! "I'm so sorry you feel this way" is such an outdated and terrible response from a marketing point of view btw.
-
Scott Moseley (@roslers_vest) reported from Rochdale, England@bluecitygirl232 @virginmedia I had the same issue with them in December always down not reliable couldn’t WFH so binned them off went to BT and fingers crossed not had an issue to date
-
Rachael Stafford (@rachaelstafford) reported from Salford, England@virginmedia shocking service from you today, I booked an engineer visit for my mum supposed to come today between 12-4 nobody came she’s since called and been told it was a phone call not a visit but still nobody had called. She’s now got to wait till Tuesday for a visit 😠
-
Nadeem (@nadeem030986) reported from Rochdale, England@virginmedia we having issues with our phone line at home called @virginmedia to book an engineer for a home visit after 1hr 20min @virginmedia put the phone down thank you 🤬😡😡😡
-
Nick Lowden (@nick_lowden) reported from Manchester, England@virginmedia can’t get on service checker as app says it is out of service. Internet has gone down in M20 ?? When should it be fixed?
-
Josh B (@JoshuaBurns) reported from Manchester, England@virginmedia I will. 2nd week in and these kind of issues is worrying considering my partner needs a connection to work from home. How long do I have to switch providers is it 30 days?
-
@AniAna98722504 (@AnianaAbrudan) reported from Urmston, England@Virgin media,every months problems with broadband,so hard to get in touch by phone and always they have work to do during day in the week time. So angry now 😤 😒
-
Mike-Kateley #RejoinEU (@mikekateley) reported from Ashton-under-Lyne, England@virginmedia isn't my money good enough for you? Been waiting for 2weeks for you get back in contact about why my house is the only 1 on the street who can't get the service. Phoned customer services who can't help. Not very good customer service.
-
Chris Atkinson (@AckersStorm) reported from Middleton, England@virginmedia when will the broadband issues be fixed properly in my area?
-
👽 (@bludav_andrew) reported from Manchester, England@virginmedia Hi, for the 2nd time it appears you’re trying to charge me for a call out when I wasn’t supposed to be charged, I’ve already called once about this and was told it was corrected but it’s happened again? I’ve had to cancel my DD until sorted as due to come out 2morrow
-
Mark Armstrong (@mark001282) reported from Manchester, England@virginmedia I spoke to your customer service team on 2nd January who advised all issues had been resolved and my sim card was being sent out by royal mail delivery. Even with any postal delays out of your control it seems odd that it hasn't arrived.
-
Phoebe (@TTPhoebe) reported from Manchester, EnglandAnyone available at @virginmedia please? Your website is shocking for trying to get in touch with customer services / live chat. Thanks
-
🐝Louise🐝 (@louaze) reported from Manchester, EnglandSkysports app with virginmedia login hasn't been working today so having to old school "watch" via live updates here. HORRIBLE way to sit thru that 8mins!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
JFT97 (@Mr_ITellYah) reportedFk me this #virgin360 box is horrendous. Why the fk did @virginmedia change from the Tivo box that was perfect. I hatr this 360 box, it’s sooooo ****!!!!! 🤬
-
Waqar (@Waqar83971366) reported@Ofcom Regardless of the fines they've still not improved with broadband, customer service and their prices are always high yet can't provide good service and quality of signals and equipment.. they need a full upgrade in equipment, signal quality and customer service @virginmedia
-
fatmogs1 🐎 (@fatmogs1) reported@virginmedia What about poor O2 customers who have been trying for months, with loads of wasted hours of listening to hold music, to unlock their accounts. I have been told 17 times now that it would be sorted, still not sorted. I think I’ll need to move all my family’s phones.
-
Addy (@iadnan9) reported@ipa1869 @virginmedia Virgin Media fined £28m over 'deliberately dropping calls' and putting people on hold 'for no reason' Customers trying to cancel or switch were routinely put through the wringer by Virgin's customer service agents, an investigation by the regulator has found.
-
chris floyd (@mrchrisfloyd) reported@Ofcom @virginmedia love this!!! They’ve been at this for years!! Hanging up on customers! I hope it affects their staff now. Because ultimately it’s the company that gets fined for this, not the rude, stuck up staff they’ve got working for the company
-
Zahid Ramzan (@zahid_ramzan) reported@virginmedia internet service down since 1 PM Birmingham anyone else having issues?
-
Kelly Kilner (@KellyKilner) reportedGood. This is the WORST telecoms company. I’m still reeling from the bad service i endured in Nov, Dec 2025. @virginmedia. I have said that I will write to Ofcom but tbh…I feel worn by them. There is a whole industry and profits based on BAD customer service.
-
UK France premium subscription (@garam14746) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers: • 300,000+ live channels • 65,000+ VODs • PPV events 👌 • l • 78,000+ movies
-
Aquanaut 2025 (@aquanauts2019) reported@virginmedia You are going down hill rapidly. Top management need replacing with someone who can sort your company out. I have put off spending an hour plus on the phone to sort out TV pixelation. Also fed up with being fobbed off with secondhand kit. I am out ASAP
-
Ramnish Kalsi (@ramnishkalsi) reported@virginmedia hope you are happy with the extra £200 when you failed to cancel my contract after 2 hours on phone. Karma strikes eventually.