Virgin Media Outage Report in Bury, England
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The latest reports from users having issues in Bury come from postal codes BL9 and BL8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Bury, Rossendale District, Stockport, Rochdale, Oldham, Blackburn, Salford, Burnley, Oswaldtwistle, Accrington and Leigh.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Total Blackout | ||
Wi-fi | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Bury, England
Latest outage, problems and issue reports in Bury and nearby locations:
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Lee Jones (@leejones90) reported from Stockport, England
@virginmedia I have been trying to sort my virgin media out for the last 2 hours and customer service has put the phone down on me twice. Is there any way you could get someone to call me. Thank you.
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Marc Lloyd (@outspokenoneuk) reported from Manchester, England
@virginmedia I’ve got 3 separate issues! Nobody cares, I can’t use live chat coz that Isn’t working either! I’ve not had a stable connection for 24 hours, when it’s normally working I have to sit next to the router because the range is like 20 cm so I can’t use internet in any other room
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Chris Hallworth (@Hallworth85) reported from Middleton, England
@virginmedia internet down again? Any idea when I’ll be back online ??
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MIKEY🍻 (@mikey26_mikey) reported from Urmston, England
46 minutes and counting on hold to @virginmedia 😤😤😤 #countdown #****
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Martin McGovern (@MrMcSmee) reported from Manchester, England
@virginmedia Do you not understand it is absolutely nothing to do with speed? It's the constant outages! Pretty easy to work out how that is useless to me. Also, yet another outage with fix time tomorrow. Pls don't reply with another useless generic response as they are no help at all.
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Ian Lumsden (@ianlumsden) reported from Burnley, England
@virginmedia I have been trying to get through to customer service for the past two days, the call is usually immediately rejected or I am told the call waiting time is an hour. I have had enough and as soon as I get through I am cancelling my account. 😡
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adam hankinson (@HankinsonAdam) reported from Ashton-under-Lyne, England
@virginmedia why again do I have poor internet even when u have upgraded me just a joke and when you try and call there is no one to answer the phones
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Phil Samphire (@unlovedlongsigh) reported from Manchester, England
@RabnawazA @virginmedia Yes my partners zoom meetings crash even though we got a 300 Mb line the Wi-Fi signal is not that great and we got boosters what we tend to do is use mobile data for the rest of us but we are in the fortunate situation that we can
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Liam Laverick (@LiamRLaverick) reported from Urmston, England
@virginmedia No you’re alright,, literally the worst internet provider I’ve ever come across, will be leaving and moving to Sky tomorrow
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Marc Lloyd (@outspokenoneuk) reported from Manchester, England
@virginmedia How about I just pay when you fix all the issues? I’m sure that if I don’t fulfil my terms of the contract regards to payment you will disconnect me but you are ok to not provide me with internet or TV services that I pay for
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Nathan (@nathangreen101) reported from Salford, England
WiFi is down. I repeat, my WiFi is down @virginmedia though service checker website says no faults....
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Kayleigh Speakman (@Kayls3457) reported from Abram, England
@virginmedia TV/Broadband issues again! WN2
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✨$ERENA✨ (@teesh69) reported from Manchester, England
@virginmedia Thank you, but there is no point. I’ve spoken to 6 people who have all either lied or said they can’t help. Would be grateful to know why your company records calls but then refuses to listen to them though? Thanks
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Holly (@HollyEliStew) reported from Salford, England
@virginmedia I would think about using a different delivery service, as these are your products that aren’t reaching your customers. Will @YodelOnline get me parcel on the 4th attempt? Probably not.
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Marc Lloyd (@outspokenoneuk) reported from Manchester, England
@virginmedia are honestly useless! Rang with the same issue I think 12 times each time they tell me there isn’t an issue, like I’ve got time to ring and tell them issues that aren’t there! I’m tempted to just cancel my direct debit and go to sky
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Kelly Thorley (@Kellkat77) reported from Manchester, England
@virginmedia on hold with Virgin Mobile over 1 hour only to be cut off, no decency to even call me back? Spent over 4 hours in the week holding for Virgin Media to be cut off twice! Again no call backs? Appreciate waiting times are longer but this is appalling service. Fewming 🤬
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Elaine Hardy (@Elaineghardy) reported from Salford, England
@virginmedia I have tried to ring your customer services this morning been on hold for an hour and then it disconnected me, I can’t sign in as my account has been hacked and has someone else’s email address so I need someone from Virgin to contact me urgently!!!
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Suzanne & Steve (@thegallyfamily) reported from Salford, England
@virginmedia up to their tricks again not providing the internet speeds. We on the super-fast broadband tariff and getting speeds of 50 in the same room as the router. Poor service and we being ripped off yet again
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Simon Ritchie (@Weirdyweirdtwit) reported from Manchester, England
Oh @virginmedia yesterday I upgraded my broadband speed for the kids & I to WFH effectively (double what it was) & sure enuff it’s now not working at all 😡 & been on hold 20 mins plus to a special tech line you bundled in for me ... kids next lesson in 10 mins!
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Gemmalea Woodward 🐝 (@Woodylass) reported from Oldham, England
@virginmedia I recently put in a request to cancel my contract. The email is from an operative offering a good deal, but its asking me to call him on on his mobile as he's working at home
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jumpilas (@Jumpilas) reported
@virginmedia terrible service. Lighting fast broadband is a lie!! Have had no internet for 3 days for engineer then to come out and say that he can't do anything!! Shocking service!! I would not recomment virgin to anyone!!!
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london_robbo (@london_robbo) reported
@virginmedia With so many people continuing to work from home, who thought it the best time to upgrade the broadband service in Orpington at 9:30am with a resolution time of 3pm? Unbelievable!
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Daniel Paton (@DanPatonMusic) reported
@virginmedia Can you stop doing this please? Unfortunately, unceasing apologies on Twitter do not compensate for your failure to schedule a service visit within a reasonable period of time.
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Tammy..❤ (@tammyhayes1989) reported
@virginmedia Yes it’s saying no issues although there clearly is. Paying so much money for no service all the time.
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Higgy Smalls (@Higgy__Smalls) reported
@virginmedia Very bad connection, with various devices dropping out of internet connection completely. When I did a test on your website it says there are network issues but no mention of any work being done.
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Matt Tomkin (@matt_tomkin) reported
@virginmedia You can’t service the property? Why should I pay a termination fee for a service you can’t provide
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Daniel Paton (@DanPatonMusic) reported
@virginmedia I know this - but the next available appointment is ten days after I first reported the problem. I don’t know why you seem to think this is in any way an acceptable level of service. I don’t really want to get angry about it with you now though, so let’s just leave it here.
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Jumpilas (@Jumpilas) reported
@virginmedia Nothing he can do, issue with the signal cable in the box but not sure why he had to come to are flat to do this considering clearly been issue. Here less than 10mins!! No idea when problem will be resolved given that need internet to work from home so causing seriouse disruption
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Sarah Green (@SarahCatGreen) reported
@virginmedia is just going to remain inadequate?” That was the end of it. Not once has there been an offer of sending anyone out to investigate- we just put up with interrupted work meetings, frequent resets and more time spent telling you the problems (usually with the obligatory 30 mins
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Tilly's Mum (@lawes7878) reported
@virginmedia Buy its another Friday, only 2 weeks ago the same thing, was off all day, back on at 11pm. I'm working from home but can't now, what's the "problem" this time. It's infuriating