Virgin Media

Virgin Media Outage Report in Bury, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Bury come from postal codes BL9 and BL8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bury, England 01/15/2025 05:25

January 15: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bury, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Stockport, Salford, Oldham, Bury, Burnley, Blackburn, Accrington, Rochdale, Rossendale District and Oswaldtwistle.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomBolton Internet
United KingdomManchester Total Blackout
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bury, England

Latest outage, problems and issue reports in Bury and nearby locations:

  • marzipanpanda Marzipanpanda (@marzipanpanda) reported from Manchester, England

    @virginmedia been having issues with signal on my virgin mobile phone all week, read that it was suposed to have been resolved yesterday but still having intermittent issues this morning. No wonder I am rolling over 10GB of data when I don't get an opportunity to use it 😡

  • RaheemaValera Raheema Valera (@RaheemaValera) reported from Urmston, England

    So no surprise the incompetence of @virginmedia at resolving a simple issue...downgrading my package. Notified them on 10/10....after over 6 phone calls, incompetent staff, non existent manager call backs n collections calls.....official Resolver complaint done! @MoneyTelegraph

  • AlecParkAve Alec (@AlecParkAve) reported from Stockport, England

    @virginmedia are an absolute disgrace 😂 broadband was down for an entire month and they're offering £5 credit to compensate

  • ulstershaker Maurice Dickson 🇬🇧 (@ulstershaker) reported from Bury, England

    @virginmedia down in parts of Bury yet again!

  • OggyGhost 👻 OggyGhost 👻 (@OggyGhost) reported from Stockport, England

    @virginmedia hi I’m trying to put TV Remote app on my sons iPad which is running iOS 12.4 & the app just won’t let me sign in what so ever or even load up can you help

  • shazmall sharron (@shazmall) reported from Stockport, England

    @virginmedia I can see the vans outside my house, so i know they are working on it. It just never stops, always have trouble with virgin media, its becoming a joke now

  • DanDaintry Dan Daintry (@DanDaintry) reported from Stockport, England

    @virginmedia your customer service centre needs to look after its customers better. Being called a liar when I have emails #poorcustomerservice

  • Lupoleejackson Lupo#⃣4⃣5⃣ (@Lupoleejackson) reported from Oldham, England

    @virginmedia Must be one hell of an issue, it’s been going on for two weeks.

  • tiny_mischief Shaunna (@tiny_mischief) reported from Tyldesley, England

    @virginmedia We have and it resent a signal to our box however we now have very intermittent service.

  • toewad1 toewad1 (@toewad1) reported from Salford, England

    @virginmedia Can I quit without you ripping me off, you crappyarse company, oh and you are crap, crap crap, support are thick as shi* so fu** you @Virgin

  • juiceterry87 Greg R (@juiceterry87) reported from Oldham, England

    @virginmedia I've yet again had no broadband for hours now. Please confirm when this problem will be fixed.

  • RaheemaValera Raheema Valera (@RaheemaValera) reported from Manchester, England

    @virginmedia Did it on 10/10...nothing showed, called again 17/10 and yes it finally showed online but till this date it still isnt actioned as no new bill has been generated either. Told not to pay and now arrears and bad mark on cred file.

  • j_roddy Jane (@j_roddy) reported from Urmston, England

    @virginmedia My services at the moment are appalling! We haven’t got any internet connection, disgusting service.

  • RaheemaValera Raheema Valera (@RaheemaValera) reported from Manchester, England

    @virginmedia Thankyou but I will wait for an outcome through resolver. I've spoken to your customer care team numerous times and faced with incompetence each time and tried the chat and had no response.

  • CancerGolf CLIC SARGENT Charity Golf Day (@CancerGolf) reported from Rochdale, England

    Hey @virginmedia guess what, you keep putting the phone down on me when I’m trying to discuss the outstanding monies you owe me 🤔

  • DanDaintry Dan Daintry (@DanDaintry) reported from Stockport, England

    @virginmedia horrific service, as a new customer to not receive what was promised by a sales agent and to be told I need to pay for the additional services #poorcustomerservice

  • kevnsuz Kevin (@kevnsuz) reported from Oldham, England

    @virginmedia constant broadband issues and tried to phone only to wait for ages then cut off

  • tiny_mischief Shaunna (@tiny_mischief) reported from Tyldesley, England

    Any issues in M29 area @virginmedia as per usual, the internet is down.

  • CalvinBWFC1984 Calvin Williams (@CalvinBWFC1984) reported from Leigh, England

    Constant problems with WiFi connection, series links not recording, still stuck on an awful box due to unfulfilled orders!!! Can’t wait to get rid of the awful service @virginmedia provide!!

  • AlecParkAve Alec (@AlecParkAve) reported from Stockport, England

    @virginmedia Oh an engineer eventually came out and fixed it. Make matters worse you've put the price up from £38 to £50.50. The £5 Doesn't even cover that. We were told we'd get a full months refund now anyone we ring denies they even have it on record that we had an issue.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RebeccaMeats Rebecca Meats (@RebeccaMeats) reported

    @virginmedia White. I have been on hold for 4 hours yesterday and 1 and a half hours today finally got through to someone who cannot fix the problem and the earliest a technician can get to us is Friday. I work from home, how am I supposed to do this with no Internet until Friday.

  • ginny2516 Mark Ginn (@ginny2516) reported

    @virginmedia It was effected for half the show and it wasn’t just pixelation. It kept cutting out and freezing. Also I didn’t pay £26 just for the AJ fight. Also why when I purchased was I not told there was an issue with HD? Good to know now there was no fault with SD now 🙄

  • ginny2516 Mark Ginn (@ginny2516) reported

    @virginmedia Could you tell the thousands of people who had issues last night what Virgin Media will do to make sure it doesn’t happen again and how they will be compensated in some way for the delivery of a poor service. Frankly a cut and paste apology for everyone doesn’t cut it

  • DCR_510 DΛN (@DCR_510) reported

    @virginmedia It wasn't short lasting, it impacted every fight on the undercard. Whilst it may not have impacted standard definition that didn't help me as I had paid for HD. Shocking that you think it is acceptable having charged £26.

  • MarkUK88 Mark Ford (@MarkUK88) reported

    @virginmedia Hi again, When trying to login to app it says....please use valid email address' This is correct address as it let's me login to virgin account online. Utterly useless. So I'm sat here with WiFi thst doesn't work and you not fixing. I will have to take this further now. Mark.

  • maney28 Bob (@maney28) reported

    @virginmedia It wasn't fixed at all, it stuttered in parts of the main event. An apology is not good enough, we paid for a service and the service was not received. We should be refunded @ofcom

  • ady_carr Adrian Carr (@ady_carr) reported

    @virginmedia Is that it? An apology? I paid for a service that I didn’t receive in full.

  • ShakhtarSteve Mr P. Whyte #GSBOUT (@ShakhtarSteve) reported

    @virginmedia please stop ignoring my calls, you know I've paid the bill, just reactivate my service please, simple stuff really, flick that switch! Thank you

  • WhenBite2020 When Bite (@WhenBite2020) reported

    @virginmedia @Liam_UFC_Brett Virgin have always been arrogant and crap to deal with.

  • RebeccaMeats Rebecca Meats (@RebeccaMeats) reported

    @virginmedia @virginhelp Having issues with my WiFi, since I moved it hasn't worked! Even after trying all of the tests