Virgin Media Outage Report in Bury, England
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The latest reports from users having issues in Bury come from postal codes BL9 and BL8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Bolton, Burnley, Stockport, Bury, Rossendale District, Blackburn, Oswaldtwistle, Rochdale, Salford, Accrington and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Phone | |
| Oldham |
Internet | |
| Manchester |
Internet | |
| Bolton |
Internet | |
| Burnley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bury, England
Latest outage, problems and issue reports in Bury and nearby locations:
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kurtabove
(@bluemoonkurt) reported
from
Salford, England
After spending hours on hold (at least 4 today)and being cut off.i wonder if @virginmedia could explain to me how I cancel my contract with them?it honestly looks like writing a letter would be quicker..absolute joke
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CTB Christina T Blaney
(@CTB_ChristinaTB) reported
from
Oldham, England
@virginmedia I just called that and it said there were no issues in my area?! So is it wrong or have they been fixed? Because it hasn't
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
As a "loyal customer" of @virginmedia you wait approx 1hr 22mins to speak to someone but ring the sales line you get an answer in under 3 mins
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DJ Nerja
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia just received letter saying you are doing nothing about complaint. It said it was about complaint handling. It WASN'T! It was about being told one thing on phone by two separate customer agents and billed differently on account! Im going straight to ombudsman #inept
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kurtabove
(@bluemoonkurt) reported
from
Salford, England
fifth day of trying to call @virginmedia to cancel my contract...hours spent on the phone ,to be cut off..can't do anything online..absolutely pathetic service
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harness68
(@harness68) reported
from
Oldham, England
@virginmedia it's amazing. You want to put the price up but have no one to answer your phone or chats. 45 mins waiting. I bet you will insist on the price increase even though the customer services can not talk to me
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@sarahmufc93 @virginmedia This is only the start. Lies, incompetence and damn right rudeness await!
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia your a waste of space. Another outage. And your increasing your fees. Your not worth it. We'll be cancelling our subscription wih you. Last straw
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Bradley Smith
(@OldhamBradd) reported
from
Oldham, England
Problems with @virginmedia anyone? #Manchester
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia I was promised a reply by a manager after one of your staff on Twitter did a live chat gave me a resolution which was complete and utter nonsense. She promised a manager would reply to me by e mail after 72 hours. That was last Wednesday. 148 hours ago!
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Smaher
(@Smaher_01) reported
from
Oldham, England
@virginmedia You have the worst possible customer services. I've been trying to get in touch with an agent to just cancel my contract and I've been waiting for three days!! The number that you've written in the website just keep taking you round in circles without putting you
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Bradley Smith
(@OldhamBradd) reported
from
Oldham, England
@SonicDalek @virginmedia Same mate no discounts and I've been a customer (first with mobile) donkeys years too. The guy at a stand said cancel and put it in your wife's name, then a month later rejoin
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia a new Router has not made the slightest difference to our intermittent signal problem of some months. Phone call coming up to have our services removed. Sick of wasting my money and time
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BAC
(@BAC64) reported
from
Rochdale, England
@virginmedia sucks ol16 again. what is it I'm paying for. Its impossible to work and impossible to watch netflix
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Courtney 🌱
(@courtneylambs) reported
from
Salford, England
@virginmedia Done. Doesn't help. I don't really care about the TV, I need internet so that I can work!
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia Some days its ok. Then throughout that day it drops its signal. Like today its had a 20 minute outage then starts back up we have a £4 booster we are paying for it's useless.
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Andrew Olive
(@Cityredandy) reported
from
Boothstown, England
@virginmedia It is now showing me what's available but will not allow me to sign in?
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Kevin Kitten
(@LovecloughKev) reported
from
Rawtenstall, England
@virginmedia Why is your WhatsApp chat so rubbish for the 4th time i have been kicked off. Terrible service
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kurtabove
(@bluemoonkurt) reported
from
Salford, England
@virginmedia ..how is it possible to contact you to inform you I don't wish to renew my contract?your phone line hangs up.cant do it online....some help would be great..
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia And of she hasn't I still want a reply with an update. Courtesy we call it for us that work in customer services. You don't promise one thing then hope I won't chase this up. This is what I now expect it VM. Ombudsman next!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John
(@JohnBurnett1981) reported
@virginmedia My Internet is still not fixed. 4 visits and yet you still take my money. Please can you have someone from the UK cos I've just had one of your inept Philippinos hang up on me
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Mark Bailey
(@MarkDesignTutor) reported
So, @virginmedia please tell me how I can speak to a human being about the woefully slow broadband service I’m getting! I have tried all of your online advice and nothing works. I’d like an engineer to come and fix it. Alternatively I will leave you 😞Please pick up the phone!
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Deb Drinkwater Trainer & Life Coach
(@purplebee_) reported
@virginmedia @CarersUK How are you helping elderly customers? My 86 year old mum is worried sick - she has been trying to cancel her virgin.contract & you keep renewing it! We could not get through to call centre via phone or web and sent a letter recorded delivery... 1of 2
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alex mansfield
(@AlexanderM2017) reported
@LaCrecerelle @virginmedia I literally got exactly the same thing from them today. Been waiting 91 days for them to install our broadband and so far they've missed all 7 appointments! It's been high priority for 2 months and each time they just reschedule it a couple weeks down the line. Unacceptable!
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liam cooke
(@lamchop91) reported
@virginmedia my Internet is running proper SLOW not good when need to be in verdansk !!
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Igor von Rottenkrotch
(@mike_e1966) reported
@SP_EnergyPeople I used to think virgin media had pretty bad customer service until I had to deal with scottish power!
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Molly
(@xmollypearson) reported
I am ******* sick to death of @virginmedia worst customer service I’ve ever experienced impossible to get my complaint sorted because the agents just hang up on you & saying they called me but have no missed calls?? Funny that always lying
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deborah challis
(@debchallis) reported
@virginmedia I’ve also got a business Twitter account with 58k followers (numskull designs), if we don’t get help with this issue today, I’m posting full details of the appalling service we are getting with you!
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chris bell
(@CCbelly2) reported
@virginmedia You missing the point Why do new customers get a better deal than existing customers Issue last year and a complaint team called me and gave me a reduced price for12 months the lowest basic package I have Shouldn't have to do that every time
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Alastair Bennett
(@AlastairBe) reported
@nikblondon @virginmedia Same here. Voice message on helpline said problem had been identified and would be fixed by 315pm which was two hours ago obviously