Virgin Media Outage Report in Bury, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Blackburn, Rochdale, Stalybridge, Burnley, Stockport, Oldham, Littleborough, Salford, Rossendale District, Bacup, Dukinfield, Hyde and Irlam.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Bolton |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Blackburn |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bury, England
Latest outage, problems and issue reports in Bury and nearby locations:
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Nono Knight
(@mak_nono) reported
from
Salford, England
@onioncityblues @Arlandria_II Easy tiger! We would never do that!!! But the virgin media t**t who decided to overtake us whilst my arm was up to turn right would do well with a little stay behind bars.
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Yer Man
(@Drawski5) reported
from
Bury, England
Working from home today with loads of interruptions so thought I’d catch up after 4pm, then just before 5, Virgin Media down yet again. Virgin must sort itself out! Lots of people relying on Broadband to work & it’s down again.
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia hi can help please. TV service down with new reinstalled tivo box
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Steven
(@Smrandall76) reported
from
Salford, England
hi @virginmedia Nice to see as a current customer you want to charge me almost 25% more than a newbie for less stuff. Rubbish that
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Therese Costello
(@ThereseCost1969) reported
from
Ashton-under-Lyne, England
@virginmedia yet again I have no service estimated repair tomorrow! Absolutely shocking service looking to change provider now. Would never ever recommend Virgin to anyone. It’s the 8th time in 3 weeks we have lost all service and I pay for top speed it’s simply not good enough!!
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Matt D
(@nmb340) reported
from
Manchester, England
And its dropped yet again. Once more and I shall cancel my direct debit. No point in paying @virginmedia for a service they appear unable to provide!
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lucy
(@lucyolix) reported
from
Salford, England
Sick of using my data cos virgin media is crap
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Anna Taylor
(@lizzielichfield) reported
from
Salford, England
.@virginmedia 6 days after I raised this & commitments from 3 different reps, no one has fixed this issue or got back to me. My elderly, vulnerable parents remain without a landline or internet because of YOUR error. Your inaction is making a bad situation terrifying for them.
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Ryan Jackson
(@RyanJackson____) reported
from
Ashton-under-Lyne, England
@WHU_Jamboo @VodexGaming @virginmedia Actually a piss take this shit 😂😂 deffo gonna try n convince my dad to get rid of them 😂 have them for My phone & WiFi and it’s actually embarrassing how shite they are
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Cray Mac
(@CM_Manc) reported
from
Oldham, England
@virginmedia internet down nothing working please help.
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Huw Matthews
(@HuwMatthews1) reported
from
Salford, England
@virginmedia Still no response and no internet connection. Cannot get though to your call centre either. We have been paying for a service we are not receiving for weeks. Please respond ASAP.
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Cray Mac
(@CM_Manc) reported
from
Oldham, England
@virginmedia It saying my postcode is invalid for some reason. A neighbour has said his is down too apparently a virgin team have cut through the fibre whilst doing repairs. Nobody can come till Saturday which is a joke I have 2 young children 1 that cant access her schoolwork. Nightmare.
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Lawrence
(@lawrencewarde1) reported
from
Manchester, England
@virginmedia fix your ******* shit #virginbroadband
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georgia
(@wydgeorgia_) reported
from
Manchester, England
Virgin media I have research to do now isn’t the time for your broadband to be broken down I am a third year uni student x
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Jenny
(@Orko77) reported
from
Manchester, England
So glad my backup unlimited @giffgaff data has expired just in time for @virginmedia to go down. Sod's law. #FirstWorldProblems
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Gareth barlow....
(@Bwfc1976) reported
from
Bolton, England
@virginmedia I can't get in touch to cancel my Internet pls help me out
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Cray Mac
(@CM_Manc) reported
from
Oldham, England
@virginmedia I spoke directly to the engineers that were working and they have fixed the problem now thanks
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susan booth
(@suziplumbo) reported
from
Manchester, England
@mullsymcfc @owensherratt @jayblue1970 Wait till McDonald’s open 2 hrs they where queuing makes me wish I was in the middle of nowhere with no virgin media signal
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Steven
(@Smrandall76) reported
from
Salford, England
@elDiabloRojoUK @virginmedia Cancel your direct debit and they'll phone you soon enough. 👍
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Stephen Morris 🏴
(@SteMorris) reported
from
Manchester, England
What was going to be a busy day just ground to a halt. @virginmedia down, no internet, no phone, & no TV.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Greg Shepherd
(@GregQpr) reported
@virginmedia bn14 area. Is there a problem?
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Marcus Patrick
(@marcuscpatrick) reported
@virginmedia I don't know if you are familiar with the concept of 'Treating the customer fairly'? It means helping a customer solve their problems, without putting obstacles in the way. Your customer service is the opposite: obstructive, uncooperative, unhelpful and not even vaguely fair.
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Joe Benson
(@joe21benson) reported
@virginmedia this is now the fourth night in a row that I have been using your WhatsApp service and each night I have been told that I will be passed on to customer relations. yet to happen and I’ve had to go through the process each night. Any chance of someone speaking to me?
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Cathy 🇮🇪☘️🏴 #JohnsonOut60
(@Cathy59) reported
@virginmedia how many virgin media customers services people are needed to sort a problem 🤔 god only knows as ive spoken to at least 3 so far and have got NOWHERE
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Cathy 🇮🇪☘️🏴 #JohnsonOut60
(@Cathy59) reported
@virginmedia Do you just employ stupid ignorant people
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Sean of Scotland
(@seanraaron) reported
@virginmedia Any ETA on when the Connect app is going to be compatible with Hub4? Seems a bit overdue and I’ve had to purchase a 3rd party extender for my tiny 2-bedroom flat which I never needed to do with Hub3 since the app could tune it.
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SylvieG28
(@sylvie_g28) reported
@virginmedia No idea. Daughter noticed Internet wasn't working and I thought it was just the usual signal outage. Checked the box and no lights / power! Then saw the burn mark.
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Marcus Patrick
(@marcuscpatrick) reported
@virginmedia Not at all. I wasn't allowed to speak to anyone yesterday, to explain why I needed an engineer (it's weak signal from the box - as explained the last time the engineer supposedly fixed it). Instead, I was sent a text. I had to wait 24 hours to be told that yes I need an engineer
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Devon Louise 💋
(@DevonLouise_96) reported
@virginmedia Calls and texts are no problem, it’s just using the Internet, no apps work and I can’t use a browser without WiFi. I have rebooted my device
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Serhat
(@kekolinati) reported
@virginmedia could you please explain why you keep changing the service date and pushing back the installation every week??