Virgin Media Outage Report in Bury, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Bury come from postal codes BL9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Blackburn, Accrington, Salford, Oldham, Hyde, Bolton, Stockport, Bury, Rochdale, Stalybridge, Burnley, Littleborough, Rossendale District and Bacup.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Total Blackout | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bury, England
Latest outage, problems and issue reports in Bury and nearby locations:
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👻 OggyGhost 👻
(@OggyGhost) reported
from
Stockport, England
@virginmedia hi I’m trying to put TV Remote app on my sons iPad which is running iOS 12.4 & the app just won’t let me sign in what so ever or even load up can you help
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Maurice Dickson 🇬🇧
(@ulstershaker) reported
from
Bury, England
@virginmedia down in parts of Bury yet again!
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Calvin Williams
(@CalvinBWFC1984) reported
from
Leigh, England
Constant problems with WiFi connection, series links not recording, still stuck on an awful box due to unfulfilled orders!!! Can’t wait to get rid of the awful service @virginmedia provide!!
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Shaunna
(@tiny_mischief) reported
from
Tyldesley, England
Any issues in M29 area @virginmedia as per usual, the internet is down.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Oh! Virgin Media have said I can't cancel their shite broadband unless I pay £180 oh lordy what would you do! Don't live up to your name stick it up your arse @Virgin
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REDney
(@REDney) reported
from
Bolton, England
@virginmedia can you help... we have bought #GodzillaKingOfTheMonsters and it keeps stopping saying Failure to connect to VM service... very frustrating...
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Nath
(@nathanrigby__96) reported
from
Tyldesley, England
@virginmedia There is no faults in the area and we have spoke you us on the phone and there is no problem apart from the shit service
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Jane
(@j_roddy) reported
from
Urmston, England
@virginmedia My services at the moment are appalling! We haven’t got any internet connection, disgusting service.
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Alec
(@AlecParkAve) reported
from
Stockport, England
@virginmedia Oh an engineer eventually came out and fixed it. Make matters worse you've put the price up from £38 to £50.50. The £5 Doesn't even cover that. We were told we'd get a full months refund now anyone we ring denies they even have it on record that we had an issue.
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Alec
(@AlecParkAve) reported
from
Stockport, England
@virginmedia are an absolute disgrace 😂 broadband was down for an entire month and they're offering £5 credit to compensate
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David Bryden
(@Daveyb1974) reported
from
Urmston, England
@virginmedia Tried all the tests and stated there is no issue. Still only getting 50-70mbps
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DarrenFS 🏳️🌈
(@DazFS) reported
from
Manchester, England
@virginmedia trying to contact you on the app but keeps closing down saying the you’ll reopen at 7am.
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CLIC SARGENT Charity Golf Day
(@CancerGolf) reported
from
Rochdale, England
Hey @virginmedia guess what, you keep putting the phone down on me when I’m trying to discuss the outstanding monies you owe me 🤔
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Can I quit without you ripping me off, you crappyarse company, oh and you are crap, crap crap, support are thick as shi* so fu** you @Virgin
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liv
(@oliviaella_x) reported
from
Atherton, England
20 minutes and still on hold to @virginmedia customer service is a JOKE. 3 days without internet now 😡😡😡😡😡😡😡
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Nate Lloyd
(@natelloydfirth) reported
from
Manchester, England
Nearly two weeks without the wifi working keep changing the dates for it to get fixed. Absolute shocking service @virginmedia
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Shaunna
(@tiny_mischief) reported
from
Tyldesley, England
@virginmedia We have and it resent a signal to our box however we now have very intermittent service.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Just been on to your so-called support, he ran out of ideas so he pretended he couldn't hear me, obviously, if he didn't he would have called me back, I need to cancel this garbage.
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Nate Lloyd
(@natelloydfirth) reported
from
Manchester, England
@virginmedia No I'm sorry no where near good enough. I will be complaining about this i am down on a lot of work due to no wifi its unacceptable.
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Raheema Valera
(@RaheemaValera) reported
from
Urmston, England
So no surprise the incompetence of @virginmedia at resolving a simple issue...downgrading my package. Notified them on 10/10....after over 6 phone calls, incompetent staff, non existent manager call backs n collections calls.....official Resolver complaint done! @MoneyTelegraph
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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murali
(@murali_e) reported
@virginmedia want to cancel your service, trying to reach your customer care for past 2 days! shambolic customer care.
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dawn wood
(@inspirations75) reported
@virginmedia help! virus safe is off. blocking every search doing. Tried live chat all i get is the bot - not helpful. currently using edge
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Thomas Evans
(@Tevans1994) reported
@virginmedia Yes but I’ve checked and you don’t provide service to my new property, so surely the retentions team should just cancel the service rather than keep passing me over to the home teams?
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Kareena Ali
(@kareena_786) reported
@virginmedia Its with a cable connection. Only yesterday I had a engineer out as the router was faulty with red/green lights showing. He changed it for a new hub which is showing a white light. Later that night when I went online the nets really slow n its taking forever 2 open anything on yt
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Bounderandacad
(@bounderdf) reported
@virginmedia No call today at 12:30 as arranged. Took time away from work to be available for it. I’m just going to go with another provider when my contract ends in September. Thanks for you help anyway. Doug
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Emma Marsh
(@rhwbina) reported
@virginmedia I've tried the website and App to re-activate Netflix, not working. Is there fault with Netflix? If so then according to previous customer tweets, the fault is from 20th June.
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simon gready
(@sif1mad) reported
@virginmedia I have already spoken to this team and they said any installation has been cancelled and pre contract/provision, supply of service has been cancelled as my instruction, although after response from the resolution team, I now don't believe that they have cancelled the service 🙄
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Beth Shinfield
(@BethShinfield) reported
@virginmedia I can’t log into my account as it doesn’t recognise my email but I need to cancel my service from 30th
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simon gready
(@sif1mad) reported
@virginmedia Additionally I am now in the process of writing to Ofcom. The service or lack of it from Virgin Media is unacceptable. All I want is the truth and confirmation that the contract has been cancelled.
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CurlyTopDJ
(@curlytopdj) reported
@virginmedia I’ll note it in my complaint to OFCOM & CISAS