Virgin Media

Virgin Media Outage Report in Blackburn, England

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The latest reports from users having issues in Blackburn come from postal codes BB2 and BB1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Blackburn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Blackburn, England 09/18/2025 01:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (43%)

    Internet (43%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Blackburn, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Leyland, Bolton, Preston, Nelson, Rochdale, Bacup, Rossendale District, Burnley, Bury, Accrington and Clitheroe.

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City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi
United KingdomBlackburn E-mail
United KingdomBlackburn Total Blackout
United KingdomBlackburn Internet
United KingdomLeyland Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Blackburn, England

Latest outage, problems and issue reports in Blackburn and nearby locations:

  • basher5000 (@basher5000) reported from Standish, England

    @virginmedia Hi the app says service is fine but when using text message constantly says not delivered but I only realise when I go back in later ... I think it’s poor signal in my home because I go outside it works ....

  • meganlouise1233 Megan Johnson (@meganlouise1233) reported from Preston, England

    @virginmedia wifi is absolutely shocking. Anyone looking to change network do not join virgin 🙄

  • ryanchapmanx RC (@ryanchapmanx) reported from Blackburn, England

    @geewelchx @virginmedia Mate I was on phone for a hour told them to shove their internet up their ass and going elsewhere Lmao their customer service is shocking so I did it back

  • MrVestibule DV (@MrVestibule) reported from Preston, England

    Hey @virginmedia my internet speed has dropped massively over Christmas and is still poor. I get that people are probably using more bandwidth but this is unacceptable - I’m paying for 200mb & getting 10. I’ve done all the tests and resets with no joy 😤. #virginmedia #broadband

  • Salma_abdx Salma Khan (@Salma_abdx) reported from Great Harwood, England

    @virginmedia They have improved but this is a regular issue now. This should be looked into, especially with the prices you charge for the services.

  • basher5000 (@basher5000) reported from Standish, England

    @virginmedia sat here with at home with no mobile service but when I use the app it says I’m getting 3G & 4G 👌🏻

  • saeedahmed0 Saeed Uchiha (@saeedahmed0) reported from Burnley, England

    @virginmedia your internet is awful! I’m not paying for a black box that flashes lights. Fix up

  • FayaadhB Fayaadh (@FayaadhB) reported from Bolton, England

    @virginmedia I'm aware of why. But it's been 2 months since the issue started still no where near of finding a resolution. Your team like to run in circles

  • Lisa_P117 Lisa Patel (@Lisa_P117) reported from Horwich, England

    @virginmedia starting to get sick of the rubbish service... first off my internet and now for the last week my TV doesn’t connect!

  • teejread Tracey Read (@teejread) reported from Bury, England

    @virginmedia Terrible broadband at the moment, streaming Premier League on Amazon Prime. #bufferring #disapointed

  • shadiebrfc_ Shadie (@shadiebrfc_) reported from Accrington, England

    Virgin media are so shit!!

  • prdent73 Philip Dent 🇪🇺 (@prdent73) reported from Euxton, England

    Noooo!!! The virgin media wifi is down. We might have to start talking to each other..

  • cadeharry Nightsky Ceilings (@cadeharry) reported from Euxton, England

    @virginmedia Yes problem in the pr7 area all bloody day.

  • davidfiggins David Figgins 🌱🌎💚 (@davidfiggins) reported from Bolton, England

    @virginmedia I start watching movies on the sky store, then around 20-30 minutes in its says there's a connection issue and disconnects completely, not allowing me to get back on. It comes back on about 5 minutes later.

  • TinaLawrenson Tina Lawrenson (@TinaLawrenson) reported from Chorley, England

    @virginmedia 6/12 later we still haven’t despite phone calls and false assurances we still have not got number back contacted vm whom basically said it’s my problem and here’s the number to call no help .... it’s beyond disappointing

  • davidfiggins David Figgins 🌱🌎💚 (@davidfiggins) reported from Bolton, England

    @virginmedia The other services work fine. I have no issues with connectivity other than when streaming on demand shows/movies. The only assistance I need is for you to sort your streaming service.

  • kimnsib kim🐝 (@kimnsib) reported from Bolton, England

    @virginmedia Doubt it, youve had £900+ a year for 11 years off me, il do without first, not being insulted again. Loyalty means nothing to @virginmedia im one unhappy customer right now 😡

  • annbenedict9 annbenedict (@annbenedict9) reported from Brinscall, England

    @virginmedia surgery phone line keeps cutting out on patients- national issue I am told

  • ryanchapmanx RC (@ryanchapmanx) reported from Blackburn, England

    How to waste my time 2019 - @virginmedia sort your customer service out :)

  • CancerGolf CLIC SARGENT Charity Golf Day (@CancerGolf) reported from Rochdale, England

    Hey @virginmedia guess what, you keep putting the phone down on me when I’m trying to discuss the outstanding monies you owe me 🤔

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • WellsiteGeo Aidan K. (@WellsiteGeo) reported

    @OwenJones84 @virginmedia @JeremyVineOn5 Tell your router to do a pre-emptive reboot every week or so (at god-awful o'clock, unless you do overnight downloads, mock-backups, etc). Even if a system can, in theory, run forever, cruft and expired sessions accumulate.

  • peterh4577 Pedro.. (@peterh4577) reported

    @virginmedia @OwenJones84 Remarkable how quickly you respond to his internet problems - big contrast with the hours the rest of spend on hold to your support line trying to get anyone to do anything...

  • JamesHall_MUFC James Hall (@JamesHall_MUFC) reported

    @virginmedia are nothing but a joke. Long serving customers they dont give a damn about. Bill has went up £15 from last month, no letter, no email to let us know why (im assuming its sports) £119 a month no HD in sky sports and no movies. A friend on same package for £30 less.

  • micky_meathead Michael Reid (@micky_meathead) reported

    @virginmedia Hi. Are there issues in SM1? Cant call as there is no answer

  • funflannel Uffdaddy (@funflannel) reported

    @virginmedia Every time I speak to someone I get transferred to the "relevant department" and then I eventually get cut off. There is no accountability for any of the call staff. They just want to get rid of the difficult customer

  • lee40484548 lee (@lee40484548) reported

    @JamesHall_MUFC @virginmedia It’s iptv on a firestick . What I would do personally stay with you provider reduce you package to it’s lowest personally virgin is **** try and go with sky least they give you HD get yourself a firestick only £30 and get a trial on sports on it you get movies the lot

  • thunderbirds03 AnilB (@thunderbirds03) reported

    Received 2 landline calls claiming @virginmedia technical problems. 1st I stopped and 2nd I played along. Someone claiming to Janice Williams got incredibly abusive saying "you mot*******er, etc". In this era of tech why are these calls still allowed through by the providers?

  • steve_lofthouse Steve Lofthouse (@steve_lofthouse) reported

    @virginmedia your technical support is rubbish ! It’s automated, doesn’t give you a human, fails to diagnose the problem, doesn’t cover your latest hardware and cuts you off.

  • rheegsy DeeK (@rheegsy) reported

    @virginmedia Hi, yes it seems to be the WiFi as the fire sticks are buffering as well. There are no lights showing on the hub when signal drops

  • GilesPetersen Giles 🐵 (@GilesPetersen) reported

    @virginmedia you know I'm moving house and you don't provide service at the new address... So why do you keep calling me to offer me deals?! Im still awaiting response to 2 complaints raised over a week ago! The only contact I'm getting is sales calls, which are pointless!