Virgin Media outages and service status in Blackburn, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Blackburn, including 3 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 20, 6:19 AM GMT+1.
- Internet (47%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (7%)
- E-mail (2%)
- Phone (1%)
The latest reports from users having issues in Blackburn come from postal codes BB2 and BB1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Blackburn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Blackburn, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Bolton, Preston, Bury, Burnley, Leyland, Nelson, Rossendale, and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Internet | 10 hours ago |
|
Blackburn
|
Total Blackout | 10 hours ago |
|
Blackburn
|
Total Blackout | 21 hours ago |
|
Bolton
|
TV | 1 day ago |
|
Blackburn
|
Internet | 1 day ago |
|
Blackburn
|
1 day ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Blackburn, England
Latest outage, problems and issue reports in Blackburn and nearby locations:
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Nick Poynton (@reg14reg) reported from Bolton, England@virginmedia @virginmedia it’s no excuse and with the gas works I can only presume they have gone through a network cable. But I have not seen one engineer or van anywhere near the main port/box for Virgin to try and fix this since 0900 today. The time has just been going back and back allday
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Taz Ali (@TazAliPreston) reported from Preston, England@virginmedia can someone please message me. I have been struggling to get hold of someone to **** and resolve a home telephone. I have been promised call backs to resolve this long overdue complaint. But still wait to speak to someone!
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Bert Nash (@BertNashCha) reported from Bolton, England@virginmedia Poor. Very poor. 3 days trying, being on hold, being assured return calls, moving home team have to speak to Netflix team (don't even have it), then being told it's cancelled and being give packaging instructions. Ridiculous, wanted to stay with you.
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Coley B (@Nicole_Baker) reported from Whittle-le-Woods, England@virginmedia As was promised (via, text, tweet and written correspondence!!) I have spent countless hours on hold to no resolve. I will await your promised call. Each day I don't receive said call/contact I will continue to demonstrate publicly how bad your customer services are..
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David Gardner (@LeylandDavid) reported from Leyland, England@virginmedia No updated fix time, as it shows all services as green, and can't detect a problem. It asks us to phone you on 151 to do a little more "digging", but the phone line is DOWN. Oh, and the chatbot doesn't deal with landline issues apparently. Now what???
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TheAspiLawStudent (@LawAspi) reported from Chorley, England@virginmedia I have your smart hub 3, or as I like to call it the dumb dumb 3000. (It's struggles to broadcast a decent connection around a 2 bed flat, so it's been banished to modem mode. (Honestly, it's the worst router ive ever dealt with) 😳
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☺️ (@Rebecccakate) reported from Great Harwood, England@virginmedia £150 a month and the internet doesn’t even work. Amazing. Can’t wait to cancel that.
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Steve Thompson (@stevelthompsom) reported from Preston, England@virginmedia new customer trying to register on your media app always comes up with an error code!!!! Not a great start......may cancel if this is how you roll ??
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Christopher Fox (@ChrisFoxRacing) reported from Bolton, England@virginmedia Already reported the broadband issues, and it's an issue where estimated fix times keep getting pushed back. With regards to mobile issues, this has been around the same length of time. The only way I've been able to get any connection at all is by switching to 3G
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Rick Leeming - Beaker (@BeakerRick) reported from Preston, England@virginmedia Yes and yes. I even wiped it totally a week or so ago. My wife as an iPhoneSE and is experiencing the same problem.
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Katy Molyneux (@boardchik) reported from Standish, England@virginmedia Internet is down again!!! I don’t need this when working from home! And before you ask I have done every step you ask us to do!!
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Anthony Bonney (@AntBonney) reported from Bolton, EnglandMy WiFi goes down so much it's unbelievable, Didn't have this much trouble with #Sky. @virginmedia get your act together, thank the lord for @giffgaff 4g.
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The Monk (@StephenMonk1970) reported from Preston, EnglandHelp @virginmedia. Once again I'm left unable to ring my doctors because you attempted the direct debit early and it failed. My Oomph sim will now not work until I make a payment. Please that's all I want to do. Do I need to go to Ofcom or the Ombudsman. This seriously effects me
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kevin.james (@pillbo01) reported from Bolton, England@virginmedia That number is a automated response not a customer service agent and an utter waste of time
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Gem (@eccygem) reported from Bury, England@virginmedia is there an issue in Radcliffe??? WiFi is down and it keeps saying incorrect password 😩
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UtilitaRian 🔶 (@SoloUtilitaRian) reported from Bolton, EnglandWith the intro of new dedicated Gigabit lines in my street I can't wait to switch over and leave Virgin Media for good. 3x internet has gone down this week and I just called VM. The systems there are down and gotta call back in 3hrs..... useless
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David Gardner (@LeylandDavid) reported from Leyland, England@virginmedia My landline phone has been down all afternoon in PR25 1UJ. Have any others complained about this issue, and if you're aware of the issue, do you have an estimated time for repair. Thanks in advance.
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Bert Nash (@BertNashCha) reported from Bolton, England@virginmedia Tried that many times. Not working within 3 days. Can you call ME instead to arrange? If not, cancelling service.
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Amy 🌼 (@geordiegal97) reported from Preston, England@virginmedia broadband is down. WiFi light is solid green whilst the bar is flashing green. Help!
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Coley B (@Nicole_Baker) reported from Whittle-le-Woods, England@virginmedia Understood. As I said I will wait for what was promised and continue to highlight where virgin media fail to keep promises.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Ryan (@Richard75129359) reported@Benleo @virginmedia I left them years ago as we have fibre now that does 2gb up and download. Had sales people knocking on the door ring doorbell showed one of them spitting at my front door. Called them to report it wasn't interested and told them to never come again still put flyers in the door.
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Carrie Clarke (@MrsCClarkey) reportedCome on @virginmedia my elderly mother has been without TV since 14th May. Your outage updates are wrong every day. No way of talking to a human. You need to do better!!!!
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Gill 🇬🇧 🏴 🩵 (@GillGRobs) reported@Benleo @virginmedia Really? They just sent me a new 360 box as they said mine wasn't recording properly yet I had no problems with it, they have ripped me off since I changed the account into my name from my late partners, no difference just a name change ive now been forced into a new contract.
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Mia (@LondonMum2025) reported@Benleo @virginmedia I’m having the same issues with them
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Bradley Archer (@archer_bra73029) reported@Benleo @virginmedia Mate they are scum and they just want your money. Always having problems because they are thick as ****
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6igantuar (@6igantuar) reported@Benleo @virginmedia I left them for BT and never looked back. BT have call centres in the UK. They'll reply to you on here and offer to help but you'll end up getting nowhere as I also did this about 3 times, so I know. Useless company.
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Uilleam Cameron 🏉 🏴 🇬🇧 🇦🇺 (@youlum) reported@Benleo @Christi61144576 @virginmedia What a shame you had such a bad experience. I’ve always had excellent service from them. And that’s from whenever they brought cable to my street 15 - 20 years ago.
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Cyberbob1uk (@cyberbob1uk) reported@virginmedia 51 days with you and 5 internet outages on April 4th, 6th, 12th, May 15th and yesterday which still not sorted today. How can you justify this shoddy level of service? Was with my previous provider for 10 years, 0 outages.
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v (@uraniumfroge) reported@virginmedia Every day it’s just “wait until tomorrow” with no real update, no installation date and no communication yet we’re being threatened with huge cancellation fees despite having no service at all. Can someone please actually take ownership of this situation?😡😡😡
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An tsean bhean bhocht 🇮🇪🇵🇱 (@CrimhthanMor) reported@crt_dean @TheAmanuensis @MalachySteenson They actually tend to be handpicked from state funded media, which is literally every media outlet in the country to be honest, Gript is an exception, I'm sure there are others but most are in some way or other recieving state support. Even Virgin media got handouts.