Virgin Media

Virgin Media Outage Report in Blackburn, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Blackburn come from postal codes BB1 and BB2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Blackburn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Blackburn, England 05/29/2025 17:35

May 29: Problems at Virgin Media

Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Blackburn, England

The most recent Virgin Media outage reports came from the following cities: Nelson, Blackburn, Bolton, Bury, Preston, Leyland, Rossendale District, Burnley, Clitheroe, Accrington, Rochdale and Oswaldtwistle.

Loading map, please wait...
City Problem Type Report Time
United KingdomNelson Internet
United KingdomBlackburn Wi-fi
United KingdomBolton Internet
United KingdomBury Internet
United KingdomBolton TV
United KingdomPreston Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Blackburn, England

Latest outage, problems and issue reports in Blackburn and nearby locations:

  • Knitswithbeer knitswithbeer🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So, apparently been without all @virginmedia service ahain today, without warning, when Hubbs was supposed to be working from home. No projected resolution until 10pm; WTF am I paying for? Seriously?? 🤬🤬🤬

  • bizzarebird BBird (@bizzarebird) reported from Bolton, England

    @virginmedia what's the best way to report a fault without having to go to offshore fault peeps and go through off the turn off switch on again? My WiFi is horrific, and only affects WiFi intermittent service and it disables. Done all the usuals it's knackered WiFi on router.

  • Knitswithbeer knitswithbeer🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    @virginmedia Yes, but each deadline came and went with no resolution and the notification by text didn't happen Anyway, there's no point in this conversation any more as there's nothing you can do except make the company look bad with each answer I give

  • magpiegirl80 Christine Thompson (@magpiegirl80) reported from Bolton, England

    @virginmedia The hold times aren’t the issue. I’d wait happily if I got an answer at the end. The issue is being hung up on after an hour then having a call answered only to have to listen to dead air for over 30 minutes while whoever is supposed to be helping has forgotten to logout ....1/2

  • magpiegirl80 Christine Thompson (@magpiegirl80) reported from Bolton, England

    @virginmedia ....before going to lunch. Your system is set to terminate unanswered calls after just over an hour. This is much more enraging than having to wait in a queue. We’re British, it’s what we do. We DO NOT HANG UP on people. It is beyond rude. #rude #virginmediasuck #stillnointernet

  • DavidLaney ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported from Bolton, England

    @virginmedia Hi John. Still no resolution I’m afraid. It’s getting closer to next bill date. Which BTW I’ve received two bills for. One at £27.49 and the other £113.00 and a double bill request which is laughable! I still don’t get why the next gen box is influencing my request. Today please

  • Nicole_Baker NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia Then was told a booster would be delivered that never arrived. So when I called back it hadn't actually been ordered. I finally received it yesterday but am still waiting for a call back following a complaint I made and the charges I am not willing to pay for the booster.

  • JoeHolmes1994 Joe (@JoeHolmes1994) reported from Bolton, England

    @virginmedia are a bag of ******* shite. Mis-sold me broadband and then then told me I was lying ahaha. It’s on recording ***, go **** yourselves you bunch of *********

  • Nicole_Baker NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia still holding 1:24 mins later. Your customer services are shocking

  • DavidLaney ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported from Bolton, England

    @virginmedia Another issue is if I were to get a phone call in a weeks time I cannot just stop the job I do to answer it. Where will we be then? Having worked for Virgin I know exactly what’s going to happen. This won’t get sorted until my new bill gets paid for services I don’t want ....

  • Knitswithbeer knitswithbeer🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    @virginmedia We've logged a complaint There was an outage planned for all day Tuesday due to issues in our area. The outage lasted THREE days Piss poor service and no contact to warn us about the extension Am monitoring now as lost trust and confidence You may lose a longstanding customer

  • bizzarebird BBird (@bizzarebird) reported from Bolton, England

    @virginmedia No i can't see it, scan says no issues as the issue is only with WiFi. It's down again its insane. Doing full reset to factory setting see if that helps. But no link to report fault on my account

  • DavidLaney ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported from Bolton, England

    @virginmedia It’s NOT an upgrade which I made clear on the phone. Again, no mention of this being the issue.

  • Nicole_Baker NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia I've been passed from pillar to post and I'm.not getting any answers. Can you contact me or cancely service

  • Nicole_Baker NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England

    @VirginMediaCorp @virginmedia please contact me, it is imperative that you do. I have received zero customer service from you for a service I pay over £600 a year for. I would like your retention and technical team to make contact asap.

  • DavidLaney ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported from Bolton, England

    Hey @virginmedia On the phone to your customer service for 80 minutes in total now and counting. Been put on hold for 30 minutes of that. Losing will to live! Pound to a penny you lot cut me off in a minute......

  • magpiegirl80 Christine Thompson (@magpiegirl80) reported from Bolton, England

    @virginmedia we have been trying to arrange our virgin services to be moved to our new house since 23/11/20. We were supposed to get a call back from one of your guys yesterday to help with a self install - no joy. Since yesterday I’ve spent over 3 hours on hold, been.......1/4

  • reg14reg Nick Poynton (@reg14reg) reported from Bolton, England

    Hi at @virginmedia do you have a contact email address for complaints. Your internet service over the past month has been absolutely awful! Pay for 350mb broadband and currently at the moment having it drop maybe 10-15 times a day and lose all connections.

  • m_stephens8 macauley stephens (@m_stephens8) reported from Bolton, England

    @virginmedia is the worst for speaking to an actually person🤯 adding packages unauthorised then making the bill nearly double.. jokers

  • DavidLaney ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported from Bolton, England

    @virginmedia Bet you anything they won’t I’m sorry to say. Never known a change in contract to take a week. Normally done there and then on the phone. The lady didn’t mention anything about this being the case. What now? I’m not waiting a week I’m afraid.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisnsagreen chrisnsa green (@chrisnsagreen) reported

    @virginmedia "amazing" service as usual from VM 🙄 complaint logged Monday, called Sunday, requested call today...nothing so far, and it's now 15.30. can't say I'm surprised,it the usual "if we leave it long enough he'll forget" stuff...good luck with that one

  • gahahaha123575 MickFrog (@gahahaha123575) reported

    @virginmedia No answer for 2 hours. No response on WhatsApp for 1 now after starting a conversation at 12:30. How am I meant to cancel when you don’t answer

  • katherinesk katherine skelding (@katherinesk) reported

    @virginmedia @jet2tweets My Internet is painfully slow and so bad I have not been able to work from home properly. There has been an outage since February which is still not fixed.

  • richardvranch Richard Vranch (@richardvranch) reported

    Don’t fall for customer service concerns from @virginmedia about this. Their staff actively punish people trying to leave. How do they sleep at night?

  • StephenOld Stephen Old, #ServingThePinguwaldaUntilDeath (@StephenOld) reported

    @virginmedia YOU Cam sort it out now I always waste far too much time with your useless customer service

  • mrmathweeney Mr Math Weeney (@mrmathweeney) reported

    @virginmedia Fair play on making it so difficult to change a name on the bill that is sent out. Waiting time is more than an hour and can't do it online. Classic example of another company that doesn't value customer service.

  • Scoobsterinc Josh Allsopp (@Scoobsterinc) reported

    @virginmedia Issue was sorted thanks to Zach, its a shame we had so much trouble with cancellation since I'd probably recommend virgin to those without access to our new provider if it wasn't for the rough time with customer service.

  • debswild DEBS WILD (@debswild) reported

    @virginmedia To log a complaint. The estimate fix time was 1pm. Still nothing. Constantly fobbed off with no real explanation of recurring outage.

  • z_gmail Auds (@z_gmail) reported

    Virgin Media Ireland @VirginMediaIE How can I get in touch with Mobile support ? I'm on hold for an hour, no reply ?? 😡Virgin Mobile please contact me asap.

  • Rob_b_Wilson Rob Wilson (@Rob_b_Wilson) reported

    @virginmedia Shouldn’t you know if the ‘customer relations messaging team’ is the correct team for disconnections?