Virgin Media Outage Report in Blackburn, England
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The latest reports from users having issues in Blackburn come from postal codes BB2 and BB1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Blackburn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (40%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Blackburn, England
The most recent Virgin Media outage reports came from the following cities: Preston, Bolton, Burnley, Rochdale, Blackburn and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Leyland |
Internet | |
| Preston |
TV | |
| Bolton |
Internet | |
| Burnley |
Wi-fi | |
| Bolton |
Phone | |
| Rochdale |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Blackburn, England
Latest outage, problems and issue reports in Blackburn and nearby locations:
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sarah
(@ms_sasmassey) reported
from
Preston, England
Hi @virginmedia I've been having TV issues for a few days today is really bad missing channels - error code W02, and intermittent pictures on others
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Will_BRFC.1875
(@WillBr1875) reported
from
Great Harwood, England
@virginmedia There isn't anything that could help with the problem because I don't fully understand what everything is or means etc It could do with a technician to have a look, something similar as happened before and you sent a technician out
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Lauren🥃🎓📖
(@laurenpoche) reported
from
Rochdale, England
@virginmedia no TV or internet all day. Even my phone internet been playing up, hardly had that as I'm on 02, which you are partnered with. 10am tomorrow it says to be fixed now, no other updates on the issue or help. Very poor.
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Emma L Strawbridge 📷🍓🎮🏳️🌈
(@els_photographs) reported
from
Bury, England
@virginmedia the connection issues better be sorted by tomorrow morning, some of us need to work
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Wightpie
(@wightpie) reported
from
Blackburn, England
@virginmedia So why then a) does it specify postal and b) not provide a field for mobile number. At best it’s misleading and at worst incompetent
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TheAspiLawStudent #NoReturns
(@LawAspi) reported
from
Chorley, England
@nerdscav @the_hinchy @virginmedia Yes because a WiFi extender will fix the issue when it's the incoming line and not the hardware 😳. The routers gives a 3ping and 1GBps connection. The issue is virgin's crappy network 👍
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Will_BRFC.1875
(@WillBr1875) reported
from
Great Harwood, England
@virginmedia Hi , I just wanted to ask if you could help me concerning my Internet at home , its not been working all weekend at all, it connects but nothing please can we sort the problem ASAP Thank You
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Clive Crossley
(@CliveCrossley83) reported
from
Rochdale, England
@virginmedia terrible service!! have been waiting for a response to our request to cancel services since yesterday lunchtime and unable to get through on the phone after waiting over 45 mins Internet constantly going off!!! ridiculous
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LeChonk
(@J_w_D94) reported
from
Horwich, England
@virginmedia Hi, I'm tweeting from the device I'm having connectivity and signal issues with, I've looked on the website and it's not stating if you're having network issues or not.
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Pete Best (Pil0t Pedr0)
(@PIL0TPEDR0) reported
from
Bolton, England
@virginmedia Still having problems there is a fault in the area, supposed to be fixed by 16:25 today, over 24 hours without Internet is a joke
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Peter Thornton.🇺🇦
(@insidewrite1957) reported
from
Ramsbottom, England
@eshelm @simonnread @virginmedia Worst people I’ve ever worked for By a distance
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Geoffrey Evans
(@GeoffEvansTutor) reported
from
Bury, England
Broadband DOWN two days last week then on for a day then OFF Today @virginmedia working from home on Monday in BL9- not good enough for what we pay!!!! #nothappy
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NJW
(@NJWesthead) reported
from
Rawtenstall, England
@virginmedia Broadband/TV outage until 2:35pm but can’t register a loss of service as page doesn’t load. On 4G so problem is with you. Why advertise you’ll compensate if there’s no way to get it?!
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Pete Best (Pil0t Pedr0)
(@PIL0TPEDR0) reported
from
Bolton, England
@virginmedia Yet again an intermittent service in Area 20 BL1 2 this has now gone beyond a joke, paying for a service and not getting it
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Adz can't sing
(@Adzcantsing) reported
from
Penwortham, England
@virginmedia useless we are trying to cancel and for past 2 weeks now since we have moved home. We have been pushed from pillar to post, been laughed at by customer service. Since we moved we have we've been promised someone will come and sort it.
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Bert Nash
(@BertNashCha) reported
from
Bolton, England
@virginmedia Tried that many times. Not working within 3 days. Can you call ME instead to arrange? If not, cancelling service.
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Wightpie
(@wightpie) reported
from
Blackburn, England
@virginmedia Also given that link is for postal marketing how exactly does that help with phone calls? As it stands your systems are non-compliant
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Bert Nash
(@BertNashCha) reported
from
Bolton, England
@virginmedia @VirginMedia_TV any help/advice on moving house. Want to stay with Virgin but can't speak to anyone and the home move team have said they've cancelled the policy? 3 days trying to speak to someone.
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Bert Nash
(@BertNashCha) reported
from
Bolton, England
@virginmedia Poor. Very poor. 3 days trying, being on hold, being assured return calls, moving home team have to speak to Netflix team (don't even have it), then being told it's cancelled and being give packaging instructions. Ridiculous, wanted to stay with you.
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UtilitaRian 🔶
(@SoloUtilitaRian) reported
from
Bolton, England
With the intro of new dedicated Gigabit lines in my street I can't wait to switch over and leave Virgin Media for good. 3x internet has gone down this week and I just called VM. The systems there are down and gotta call back in 3hrs..... useless
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex
(@alexalderthay) reported
@currys @virginmedia 3 weeks and counting to sort out a simple problem... Any chance of an update, as you're ignoring my DM's?
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Oliver
(@Oliver63953847) reported
@virginmedia my WiFi speeds have been much slower since yesterday, I usually get about 700 Mbps down over WiFi and it's gone down to about 100 Mbps and the ping is unstable
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Mai
(@Maiwand_A) reported
@virginmedia No broadband in NW1 since Saturday Afternoon!!!!! Service status fix time keeps changing #virginmedia
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✊🏿
(@SamuellBllack) reported
@virginmedia is the worst internet provider
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Peach Tea
(@PeachyTeaEri) reported
@virginmedia Can you hurry up and fix your crappy service, its been causing us chaos ALL day. No reason for this to be happening. Unable to keep a stable connection long enough to play any online games, drops out within 5 minutes, absolutely terrible! 😡
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Tom
(@TomXFD) reported
@Dannn0401 @virginmedia @Hyperoptic I would receive a text saying ‘outage’ & service would be fine, & then when there was an outage no comms at all. Cancelling has been a nightmare, I called & was unnecessarily passed between 3 agents, none of them did what I asked- simply cancel. Only reaffirms my decision.
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Stephen Connolly
(@sjcon30) reported
@ElisaEmonet @VirginMediaIE Heading into office in snow and ice due to virgin media. This could drag on for a few days at this rate but at least they are sorry for the inconvenience. Awful customer service
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Adrian Greenhalgh
(@AdeGardens) reported
@alandean1878 @virginmedia I live in a block of flats. Peoples wifi are all competing. When you change supplier you get a new wifi(6) router. This gives a better connection until everybody else moves. This just amplifies the noise everyone shouting louder is not the solution.
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John (Eggsy)
(@EggsyGLC) reported
Hi @virginmedia We are both aware that It's been 28 DAYS since you promised broadband installation. Please dont forget to tweet me with an insincere apology and a link to a useless telephone number today will you. Cracking work gang. Honestly. Really great customer service
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Kate1C
(@kc1494) reported
@virginmedia why does my broadband disconnect/reset itself just after 12am every night? And drops out multiple times a day so often. Virgin used to offer a good service - not anymore.