Virgin Media outages and service status in Blackburn, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 0 outage signals in the last 24 hours around Blackburn, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 24, 11:23 PM GMT+1.
- Internet (62%)
- Wi-fi (19%)
- Total Blackout (13%)
- E-mail (3%)
- TV (2%)
- Phone (2%)
The latest reports from users having issues in Blackburn come from postal codes BB2 and BB1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Blackburn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 29: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Blackburn, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Preston, Leyland, Bolton, Rossendale, Bury, Chorley, and Nelson.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 5 days ago |
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Internet | 5 days ago |
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Wi-fi | 5 days ago |
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Wi-fi | 5 days ago |
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Total Blackout | 5 days ago |
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Internet | 8 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Blackburn, England
Latest outage, problems and issue reports in Blackburn and nearby locations:
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TheAspiLawStudent (@LawAspi) reported from Chorley, England@virginmedia Considering my router is a 1gbps it shouldn't be an issue. However even with wired it'll vary between 15mbps and 110mbps. However our average over a month is 53.6mbps, which is less than half the speed we pay for ๐ณ.
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kevin.james (@pillbo01) reported from Bolton, England@virginmedia No as you person on 150 said you do not have a customer service that I could talk too. Your engineer said it was a fault at the box in street so I donโt know when it is fixed. But itโs not improve in the last month
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Wightpie (@wightpie) reported from Blackburn, England@virginmedia Also given that link is for postal marketing how exactly does that help with phone calls? As it stands your systems are non-compliant
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Coley B (@Nicole_Baker) reported from Whittle-le-Woods, England@virginmedia Understood. As I said I will wait for what was promised and continue to highlight where virgin media fail to keep promises.
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TheAspiLawStudent (@LawAspi) reported from Chorley, England@virginmedia I have your smart hub 3, or as I like to call it the dumb dumb 3000. (It's struggles to broadcast a decent connection around a 2 bed flat, so it's been banished to modem mode. (Honestly, it's the worst router ive ever dealt with) ๐ณ
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๐ฉBazza B ๐ด (@bazza_bee78) reported from Burnley, England@virginmedia Waiting on an engineer now, none available until Saturday pm. That will be over 3 days without any service.
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Richard Foster (@fos100) reported from New Longton, England@virginmedia That just wants me to upgrade my package; I just want to order the pods. Why is the website so poor?
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Elliot โฝ๏ธ๐๐ฎ (@SourEnvy) reported from Preston, England@virginmedia Afternoon, I have an iPad with a Virgin SIM card that I no longer use. Obviously still need to pay off the monthly device fee but am I able to cancel the SIM plan?
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Chris (@houghtonc79) reported from Preston, England@virginmedia So after having pissed around since mid December refusing to send me a new router due to intermittent WiFi issues with some devices losing connection. Today it has been on and off over a dozen times. Now no connection at all, no Internet and no phone service ๐ก
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Cath Buchanan (@CathBuchanan80) reported from Nelson, EnglandReckon its #virginmedia with the issue, its all the channels not just football #skysports
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strange little Flo (@FloButcher84) reported from Blackburn, England@virginmedia Yeah I've seen that already thanks, but it's not going to help the kids with accessing homework online. no I am not on a B account as of yet as I have only just started out in the last week ๐ but even if I was on a B account it would still be off so doesn't make any difference
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Richard Foster (@fos100) reported from New Longton, EnglandHi @virginmedia, Iโm trying to order some pods to sort out my truly shocking Wi-Fi, but canโt work out how to do so. Please could you help me?
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David Gardner (@LeylandDavid) reported from Leyland, England@virginmedia How many more times, the landline is NOT working (no dial tone).
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๐๐ธ๐๐๐๐น๐๐๐โ (@MATTYB00SH) reported from Burnley, England@virginmedia Yes it works on my phone browser, but not on laptop, so I'll just continue using that method, thanks. One more question; Why do your customer support agents ask for a security password that I use when speaking to an agent, despite being a new customer and haven't set this up yet
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Ali Gudgeon ๐ (@Libra_Comms) reported from Preston, England@virginmedia have come home from work to find my internet is down and remains down. Are there any issues in PR2 9TT?
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Chris Mann (@Christerphurr) reported from Preston, England@virginmedia Hi, my broadband has just gone off is there a known issue in my area or do I need to book an engineer ?
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๐ธ๐๐ฆ๐|๐๐๐๐๐๐ช (@IamAbulShelby) reported from Burnley, England@virginmedia @BexInfante mine is now not working at all
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Anthony Bonney (@AntBonney) reported from Bolton, EnglandMy WiFi goes down so much it's unbelievable, Didn't have this much trouble with #Sky. @virginmedia get your act together, thank the lord for @giffgaff 4g.
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s. whalley (@stavroversfc) reported from Lower Darwen, England@virginmedia your broadband is down again ๐คฌ
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mark dean (@markdean5413) reported from Bury, EnglandSo had no internet now for 36 hours๐กlisa cannot work from home have to rely on 4G for everything very poor @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Daaemo (@DamianTrow87502) reportedWhat is going on with your App? I can't sign in. Ask for verification email, it says expires in 10 mins...but email doesn't appear! What on earth have you fiddled with? It used to be fine. @virginmedia
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Vic โค๏ธ (@CheekyVic) reportedIt is without doubt that @virginmedia are one of the most terrible organisations I have ever come across. Your customer services is shocking!
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Declan Carty (@declancarty) reported@IrishTimes Perhaps someone like the excellent Patrick Freyne might investigate why, after all these YEARS, Sky subscribers in the ROI cannot get ITV channels, whilst Virgin Media customers have no probs in doing so. Is it still supposed to be a โrightsโ issue ????
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Paul (@Pauldunfy) reported@ryantegan @skytv I had to cancel my virgin media after years with them and sign up as the wife to get the offer I wanted. Madness stuff.
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Copa Mundi (@BigDaddiWard) reported@fred_fre @virginmedia @villa4ever29 Same, getting the CS2004 signal error since the storm last night.
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Robert Grieve (@robert_grieve) reportedTrying to upgrade my TV package with @virginmedia yet canโt get through to speak to someone. Gave up after being on hold for an hour. Appalling customer experience ๐คฏ๐บ
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parody of a parody of a parody of nothing (@emnm69backup) reportedHey @virginmedia Why are there constant broadband issues in the fy4 area? Regular cut offs. At least half a dozen times so far this month. Contract to soon, so maybe time to switch if you can't provide a reliable service. Ps,your chat bot is also as useless as your broadband.
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Misanthrope (@Misanth23754159) reported@Suzanne46462413 @virginmedia I get that all the time until I realised it was because for some stupid reason they block anyone not in the UK. Are you outside the UK?
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Tony Payne (Main Account) (@Poddys_bu1) reported@CheekyVic @virginmedia It's almost impossible to get through to an English call centre, the Indians never have a clue what we actually want. Moved on now and our local provider, Toob is really good.
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Paul Green (@pgreen83) reported@virginmedia I have sent another private message. 3 weeks non stop of having issues with virgin. When is everything going to work? I pay ยฃ120 a month for something that I cannot use.