Virgin Media

Virgin Media Outage Report in Blackburn, England

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The latest reports from users having issues in Blackburn come from postal codes BB2 and BB1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Blackburn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Blackburn, England 11/19/2025 01:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Blackburn, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Bolton, Burnley, Preston, Rochdale and Leyland.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn TV
United KingdomBlackburn Internet
United KingdomBolton Internet
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Blackburn, England

Latest outage, problems and issue reports in Blackburn and nearby locations:

  • Bolt100Wands boltonbwfc (@Bolt100Wands) reported from Bolton, England

    Once again @virginmedia tried to ring you but your customer care is shocking. I know of over 100 people plus in the Bolton area with continuing pixelating on ur TV Service which means you cannot watch TV! This needs sorting ASAP! Shocking service and unacceptable with what I pay!

  • Kennicus7 Charlie SB 🐝 #33 /// (@Kennicus7) reported from Bolton, England

    @virginmedia paid for boxing and the signal keeps going

  • Dazmac1882 Daz Mckavett (@Dazmac1882) reported from Burnley, England

    @virginmedia because you are providing a service that doesn't work, i presume i can leave without a fee

  • matt_stanny Matthew Stansfield (@matt_stanny) reported from Burnley, England

    @virginmedia It says not on there but when I call the support number there is a recorded message saying there is an issue and engineers are working on it.....been same all week.

  • matt_stanny Matthew Stansfield (@matt_stanny) reported from Burnley, England

    @virginmedia @virginhelp any chance you can sort the internet issues in BB11, it’s a nightmare at the moment!

  • josie_allan Jo Mclaughlin (@josie_allan) reported from Horwich, England

    I’m not sure how we could overcome WIFI access but surely there is a way that friendly bods @SkyUK @virginmedia could support to stop children missing out on remote teaching - digital poverty sucks

  • Nicole_Baker NicoleMichelleBaker (@Nicole_Baker) reported from Whittle-le-Woods, England

    @virginmedia No, I have one. The complaint referenced twice in this thread. One complaint....zero call backs!!!

  • cadeharry Nightsky Ceilings (@cadeharry) reported from Euxton, England

    @virginmedia You are the worse Internet provider in the PR postcode what has happened 4weeks now intermittent service its like flip a coin to see if the Internet is working. And the lies about adjusting my bill has never happened time to say goodbye.

  • Hnc365 Howard Croston 🏁🇬🇧🇬🇬 (@Hnc365) reported from Preston, England

    @EppsRacer @virginmedia Gave up with @virginmedia many moons ago with the internet constantly being down which was laughable as I'd been talked into an upgrade that would cure the issue. Gave up with the call centre and sent a letter basically saying stuff! your contract

  • DavidLaney ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported from Bolton, England

    @virginmedia Hi John. Still no resolution I’m afraid. It’s getting closer to next bill date. Which BTW I’ve received two bills for. One at £27.49 and the other £113.00 and a double bill request which is laughable! I still don’t get why the next gen box is influencing my request. Today please

  • Bolt100Wands boltonbwfc (@Bolt100Wands) reported from Bolton, England

    @virginmedia an absolute disgrace all night the pixelating of every channel on our boxes plus all Bolton the same! Service Status saying nothing wrong! Sort it Virgin! We pay for a service!

  • Dazmac1882 Daz Mckavett (@Dazmac1882) reported from Burnley, England

    @virginmedia Came back on early hours this morning but it's been awful for a while, same as the rest of my family I'll be leaving without a cancellation fee tomorrow

  • wilsonbecks1 Rebecca Wilson 🌈 (@wilsonbecks1) reported from Bolton, England

    I would be grateful if someone from customer services at @virginmedia could contact me regarding the lack of service received since moving over to @virginmedia

  • CoZWeLL CoZWeLL (@CoZWeLL) reported from Bolton, England

    @virginmedia @SkySportsBoxing chance of sorting the **** picture we’ve paid £26 for out? Cracking and cutting out constantly.

  • Petchelli chris petchelli (@Petchelli) reported from Rochdale, England

    @virginmedia what’s going on with the PPV feed. It’s choppy as ****, £25 for this is a joke.

  • DannyMcCann9 Danny McCann (@DannyMcCann9) reported from Bolton, England

    @virginmedia Refund please.... £26.00.... quality is crap...

  • Dazmac1882 Daz Mckavett (@Dazmac1882) reported from Burnley, England

    You've out done yourselves today @virginmedia It's usually poor but your broadband today has been on a completely different level of poor

  • Shigufta1 Shigufta khan (@Shigufta1) reported from Blackburn, England

    @virginmedia Problems with my TV very frustrating not being able to speak to anyone. For a communication provider the service being offered is not acceptable

  • Libra_Comms Ali Gudgeon ✍🏻️ (@Libra_Comms) reported from Preston, England

    @virginmedia just wasted two hours on web chat trying to get a better sim deal as advertised. 45 mins to get through security. Tried to check/sign in on the Virgin mobile app and it doesn’t work for me or my husband, despite having an account for years. An absolute joke! 👎🏻

  • GeoffJonners Geoff Johnson (@GeoffJonners) reported from Bolton, England

    Any chance you can sort this picture issue out @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • IanStarkey14 Ian Starkey (@IanStarkey14) reported

    @virginmedia Any chance you can let me know the service status in my area. The webpage doesn’t work, and my BB has been down since lunchtime today.

  • PenniBep twitch.tv/penni__ (@PenniBep) reported

    @virginmedia internet been down in LN2 all day, service website doesn't work either, any explanation or am i sitting here until next week for an update

  • dperkins84 Daniel (@dperkins84) reported

    @virginmedia Everton have ruined my day and your wifi is ruining my night sort it out. How can your broadband be so consistently crap

  • Stephanie26322 Stephanie Horne (@Stephanie26322) reported

    @virginhelp @virginmedia Please can you assist me. Why is my wifi down, its been down for the last 2 days. I cannot get any tv or anything

  • purplenoodlepie Rachel 💜 #TeamHiJinX (@purplenoodlepie) reported

    @JennyHeronUK @virginmedia @jeffkimberpoker They'll cancel it. They've cancelled every appointment I've had and my broadband still doesn't work

  • stevearley Steve Earley (@stevearley) reported

    @virginmedia Have had no landline service since an engineer visited a week ago to replace the plastic box on the outside of the house - worked ok until then. Raised a complaint but told there is no fault on line and that I have to call (from what?) to resolve it.

  • JheySL2 Jhey (@JheySL2) reported

    @virginmedia currently I'm on Plusnet (BT) if I switch to you guys do you contact the old ISP to cancel it? This is how it was done when I switched to Plusnet before from BT.

  • Organicfoodman cryptobroughies (@Organicfoodman) reported

    @virginmedia Does something about me seem like I am stupid? I have spoke several times to o2 and requested a call back, which they do not do. So I am sat here wondering how I can get my number back so I can do my job and access my finances. Thanks for wasting my time again.

  • steveparker007 Steve Parker (@steveparker007) reported

    @virginmedia Virgin media offer really good deals for new customers, however for customers that have been with them for many years it's way more expensive. Makes more sense for me to be a new customer elsewhere.

  • kjaskur Stop Fake News (@kjaskur) reported

    @virginmedia And how exactly are they going to help me, considering you haven’t even taken any of my details?