Virgin Media Outage Report in Blackburn, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Blackburn come from postal codes BB2 and BB1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Blackburn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 08: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Blackburn, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Bolton, Leyland, Preston, Nelson, Rochdale, Bacup, Rossendale District, Burnley, Bury and Accrington.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Total Blackout | |
| Blackburn |
Internet | |
| Blackburn |
||
| Blackburn |
Internet | |
| Bolton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Blackburn, England
Latest outage, problems and issue reports in Blackburn and nearby locations:
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Jo D #KaftrioNow
(@jodavidson65) reported
from
Nelson, England
@virginmedia very poor of you
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Michelle E
(@Elle83) reported
from
Walton le Dale, England
@virginmedia can you tell me what hours live chat are open. My delivery never came on Saturday and the live chat box won’t show on webpage to be able to contact someone
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia @PlayAvengers Shame don’t have broadband that doesn’t go down once or twice a week
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Emma Roberts;
(@EmmaRobbo_) reported
from
Bolton, England
@virginmedia is there issues with the wifi?
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Rhiannon Marsh
(@Rhi_Marsh_213) reported
from
Bolton, England
@virginmedia I have had no WiFi for 2 days. I received a card asking me to ring and quote RPBLOCK but I can’t get through on your phone lines. We can’t sign in online because the original email address used is no longer in use. How can I get this resolved? 🙄
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🌈🙏Catherine D Binns
(@revcathfrog) reported
from
Rochdale, England
Internet has gone down. @virginmedia
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Nicky
(@NickyRobbo80) reported
from
Blackburn, England
If 2020 was an Internet provider it would be @virginmedia Solve the problem of losing IP address by restarting router. It was restarting the router that caused it. Restarted anyway and now the router won't connect to the Internet and all devices say no IP address #stressed
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Miss Largot
(@LargotMiss) reported
from
Bury, England
@virginmedia I want to know about receiving a refund from you.. I pay for the fastest speed which is lie.. Lucky if we get a signal. This has been for months now.. Refund??
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia is there a way to actually report problems? Our area is down yet you say no known issurs. Ridiculous
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia anybody else having problems everyday with Virgin Broadband. Mine crashes one every a day.
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Bolton Nurses League
(@nursesleague) reported
from
Bolton, England
@virginmedia can you confirm whether there are any broadband issues in the Bromley Cross area of Bolton as my internet went down at 6pm last evening and will still not connect
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nevynxxx
(@nevynxxx) reported
from
Rawtenstall, England
@virginmedia I understand your call centres are suffering, but 2 hours for text chat support and a phone line that 4 menu levels deep hangs up is not good enough. Massively annoyed and time wasted.
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john hewitt
(@jhewitt1771) reported
from
Appley Bridge, England
@virginmedia shocking service from the mobile team.Had a problem with a number and tried to sort it for 6 months now .Keep getting passed around then phone goes dead.will be moving all my services back to sky
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scott boyle
(@scottboyle6) reported
from
Burnley, England
@virginmedia the worse customer services ever! Passed to 4 different departments for 15 mins only to be cut off.
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Maggie Heap
(@maggsheap) reported
from
Bury, England
@virginmedia DO NOT listen to their customers. Six times I have asked them to contact me after 6.00 pm only for their staff to ring me while I am in work and are really rude when I say its not convenient to talk. @virginmedia do one and stop harrassing me
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Michael Gleeson
(@Michael_Gleeson) reported
from
Bolton, England
.@virginmedia is getting unbearably bad now. I’m sick to death of having to pay for extra data on my phone.
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia my broadband has gone down every day this week. This is getting ridiculous.
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Hollymac66
(@Janemcloughlin7) reported
from
Bolton, England
@virginmedia Despite 3 attempts to call last week and finally getting through to remove Broadband/Telephone but keep the TV package I have been let down again. I was promised an email link for my account as I do not have the number and it has not arrived
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Hol
(@HolGaffneyx) reported
from
Blackburn, England
@virginmedia Still nothing, we were told 24 hours and they would call but still no call, wondering if you can tell me how long this will take? Cause I'll cancel and go elsewhere
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Miss Largot
(@LargotMiss) reported
from
Bury, England
@virginmedia NO SERVICE AGAIN BL9 6EU WHY
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin
(@kja_chilli) reported
@virginmedia hi guys I've only had broadband with you guys for a week and I'm already experiencing problems. WiFi seems to have gone down. I've turned off and on the router but it's still not working. Please help!
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Josh
(@Hikari_Yamii) reported
@virginmedia why are you not taking ownership of the problem you caused?
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Mikey │ Feintified │
(@Feintified) reported
I must be the only person that never has issues with @virginmedia broadband, Like my internet never goes down or anything...
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kat
(@KatherineMcKeen) reported
I actually hate @virginmedia I’ve had no tv or internet for 10 days! Had a technician out Thursday and had a repull this morning and I still don’t have internet! The call centres are ****! I literally hate life right now! I just want to watch the football 😩
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Taobane
(@Taobane) reported
@virginmedia internet outage in the Bromley area can you advise when this will be back up and running?
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Phil Richards
(@philrichardsuk) reported
@virginmedia Just had cold call from someone who introduced themselves as one of your technicians and wanted to carry out some diagnosis of our broadband connection. Number was 01249 326377. I am a customer. Genuine call from support team?
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Josh
(@Hikari_Yamii) reported
@virginmedia how do you have area outages in the same area 2 days apart? How are you that shambolically bad as a company?
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Dell Boii
(@DellB0II) reported
@virginmedia Internet was working yesterday speed was very slow, but was working. Now today no internet at all. Got a notification that the outage has been fixed still not working, getting ridiculous now. @virginmedia
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Bea
(@8_Bea_8) reported
Absolutely appalling customer service from @virginmedia. They've started my elderly fathers contract before the service is available and now expect him to wait a month without internet. I'll be cancelling it and not using @Virgin again for broadband.
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Josh
(@Hikari_Yamii) reported
@virginmedia why is no one communicating? I told you about this problem 8 hours ago