Virgin Media outages and service status in Blackburn, England
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Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Blackburn, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 9, 11:50 PM GMT+1.
- Internet (58%)
- Wi-fi (21%)
- Total Blackout (8%)
- TV (8%)
- E-mail (3%)
- Phone (1%)
The latest reports from users having issues in Blackburn come from postal codes BB2 and BB1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Blackburn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Blackburn, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Rossendale, Burnley, Preston, Bolton, Chorley, Bury, Leyland, and Nelson.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Internet | 6 hours ago |
|
Blackburn
|
Internet | 15 hours ago |
|
Blackburn
|
Internet | 1 day ago |
|
Blackburn
|
Internet | 2 days ago |
|
Blackburn
|
Internet | 3 days ago |
|
Blackburn
|
Total Blackout | 3 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Blackburn, England
Latest outage, problems and issue reports in Blackburn and nearby locations:
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Zak (@ZakFarren) reported from Bolton, England@virginmedia as of about 2 days ago the latency on our internet has been awful (150ms in most online games) plus it seems the speed it's self has dropped significantly too, about half of what it used to be on all devices. Have restarted and factory reset and still broken
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Ruddy (@srudd1992) reported from Leyland, England@mrandmrsblandy @virginmedia I had the exact same issue last week, eventually put a complaint online and still nobody has been in touch from @virginmedia
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Taz Ali (@TazAliPreston) reported from Preston, England@virginmedia can someone please message me. I have been struggling to get hold of someone to resolve a home telephone number. I have been promised call backs to resolve this long overdue complaint. But still waiting to speak to someone! #CustomerExperience
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Richard Foster (@fos100) reported from New Longton, EnglandSince I moved, the @virginmedia connection has been terrible. I’ve had an engineer out, had a booster put on, been told on numerous occasions to reboot the hub. This shouldn’t be needed. Their website is horrendous to use and largely involves linking to help guides 1/?
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Coley B (@Nicole_Baker) reported from Whittle-le-Woods, England@virginmedia Already tried this & the people who answer the calls aren't authorised to deal with it and so I get another promised phonecall which is never made!!! What are you going to do to rectify the problem that's been ongoing since November 2020?!?!?! @MartinSLewis #poorcustomerservice
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🪷Elisabet🪷 (@Elisabet0490) reported from Blackburn, England@virginmedia my internet has been suffering drop outs all day, now I have no working TV or internet. Being told it's my equipment when it never is, it's getting old that excuse. I will apparently have to wait 3 days for "an engineer to come out" - I can't I have to go to work 😤
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David Gardner (@LeylandDavid) reported from Leyland, England@virginmedia How many more times, the landline is NOT working (no dial tone).
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🚩Bazza B 🏴 (@bazza_bee78) reported from Burnley, England@virginmedia No mention of any temporary resolutions or any form of compensation for the loss of service
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strange little Flo (@FloButcher84) reported from Blackburn, England@virginmedia bb3 area: internet has been down since yesterday morning & update it's not going to be fixed till tomorrow. I have a online business to run & kids need to do their homework online, can't stream any tv either. Can I ask what the issue is & why its taking so long?
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Richard Foster (@fos100) reported from New Longton, EnglandHi @virginmedia, I’m trying to order some pods to sort out my truly shocking Wi-Fi, but can’t work out how to do so. Please could you help me?
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Liam Kenniford (@LiamKenniford) reported from Burnley, England@virginmedia are you having problems in BB10 area?? Can’t get any internet access
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Anthony Murphy (@anthony_murphy1) reported from Bolton, England@virginmedia is there a way for me to find out if my phone number has been leaked or involved in any form of data breach as I've been getting daily phone calls from people pretending to be you? Never anyone else so just intrigued.
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🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁) (@JohnnyDude1983) reported from Bury, England@virginmedia Hi. Is there a difference between cat 5E & cat6 & cat7 ethernet performance wise on your network 🤔. I'm using cat 6 ethernet from my hub 3.0 to your provided powerline booster . Then from powerline booster to my V6 box. I'm using cat7 ethernet from hub 3.0 to V6 🤔
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Cath Buchanan (@CathBuchanan80) reported from Nelson, EnglandReckon its #virginmedia with the issue, its all the channels not just football #skysports
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sarah (@ms_sasmassey) reported from Preston, England@virginmedia hi my tivo remote is broken trying to order new online and an error message comes up. Can't get through on the phone Help
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Peter Thornton.🇺🇦 (@insidewrite1957) reported from Ramsbottom, England@eshelm @simonnread @virginmedia Worst people I’ve ever worked for By a distance
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Ali Gudgeon 💙 (@Libra_Comms) reported from Preston, England@virginmedia have come home from work to find my internet is down and remains down. Are there any issues in PR2 9TT?
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Rachel Walker BLACK LIVES MATTER (@Moonface1975) reported from Bolton, England@virginmedia how can I get in touch with you to discuss our huge hike in monthly payment for TV and Broadband? It is impossible to get through on the phone. You’re not even put in a queue! Please help or Sky TV beckons!
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Will_BRFC.1875 (@WillBr1875) reported from Great Harwood, England@virginmedia There isn't anything that could help with the problem because I don't fully understand what everything is or means etc It could do with a technician to have a look, something similar as happened before and you sent a technician out
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Chris (@houghtonc79) reported from Preston, England@virginmedia So after having pissed around since mid December refusing to send me a new router due to intermittent WiFi issues with some devices losing connection. Today it has been on and off over a dozen times. Now no connection at all, no Internet and no phone service 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Clive Carter (@clive_carter01) reportedWhy the hell are @virginmedia so poor??
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Deleted (@deleteduser2007) reported@virginmedia @LutzSchueler I’ve called in and I’m now speaking to someone called Kumar from faults and billing who doesn’t speak or understand a word of English refusing to put me through to the correct team to discuss my complaint what kind of crap do you employ
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Jo Powell (@jo_kapow) reported@virginmedia I cant believe my parents have a problem and the earliest appt is 14th April. When my mum told you she works from home and needs the Internet. #poorcustomerservice #hladimnotwithyiu
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Rob Swain 🇬🇧🏴 (@RobSwain76580) reported@virginmedia @MJW_F1 Channel 4 issue.
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Ace (@Ace053381840899) reported@EE Howyou promoting new wifi box when the signal is so weak and slow.. Either fix or might go with virgin media
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HTL83 (@HTL832) reported@virginmedia can someone for the life of me help me out with this linked Virgin & 02 apps, can’t sign into my Virgin app, as my Virgin and 02 are u der two different emails. So tried merging them 3 times now! And still no joy!! can’t log into my Virgin at all! I’m so frustrated
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Alloqui Strix (@AlloquiStrix) reported@virginmedia an outage in my area since Tuesday. There is supposed to be a means to register for compensation for loss of service, but the website doesn't contain any buttons to do so - are you making it difficult on purpose noting "if you do not register you don't qualify"?
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Ricky Butcher (@rickybutcher_) reported@virginmedia 5 mins left in the match & forced to sit through 3x 20/30 second ads for Real Madrid Vs Bayern Munich. I promise you, whatever pennies you're gleaning from people tuning in late they are wildly offset by those who'll swear never to give you another penny otherwise.
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Brett Downes (@tterbsenwod) reported@virginmedia your companies customer service is an absolute disgrace. I have 5 outstanding complaints with you, and each time you sent some kind of automated response saying all been sorted!
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Mandy H 💙 (@ShropshireMandy) reported@virginmedia why is your customer relations so bad? I have spent 3-4 hours on the phone trying to get a refund after you carried on taking payments after I terminated my contract. Please get it sorted.