Virgin Media Outage Report in Blackburn, England
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The latest reports from users having issues in Blackburn come from postal codes BB1 and BB2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Blackburn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Blackburn, England
The most recent Virgin Media outage reports came from the following cities: Burnley, Bolton, Rossendale District, Blackburn, Bury, Preston, Chorley, Rochdale, Leyland, Accrington, Nelson, Oswaldtwistle and Clitheroe.
| City | Problem Type | Report Time |
|---|---|---|
 Burnley |
TV | |
| Bolton |
Total Blackout | |
| Rossendale District |
||
| Bolton |
Internet | |
| Bolton |
Total Blackout | |
| Blackburn |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Blackburn, England
Latest outage, problems and issue reports in Blackburn and nearby locations:
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Luke Southworth
(@LukeSouthworth) reported
from
Preston, England
@MrLARIATO @virginmedia Honestly it's mostly not been too bad. But today we've had it cut out at least 3 times.
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nick Wilson
(@Nw38Wilson) reported
from
Rochdale, England
@virginmedia good morning can someone from resolution team reactivate my service and wipe clear the balance on my account as I was mis sold the broadband in the first place which you haven't apologised for but will give a chance to u goodwill gesture clear account start afresh
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Tracey Brooks
(@textmaniaa) reported
from
Bolton, England
@virginmedia what's the point in sending a letter stating if yr service hasn't resumed by 5pm ring this number. When they shut at 5pm. Poor service again from virgin media. Nearly 8pm and still no tele or broadband. What a joke of a company.
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia It was affecting the wireless connection on and off for over 6 hrs to the point where I switched wifi off on my phone! I'll not hold my breath for today but I'll certainly be in touch if this problem Carrie's on today!
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Sandy
(@Oh_Hello_Studio) reported
from
Bury, England
@virginmedia Yes, rebooted as per advice we receive every time 😒 We've experienced the same issue repeatedly since the "Intelligent Wi-Fi" upgrade. Repeated outages however status always reports that there is no issue.
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
@blackheartorch @virginmedia 🤬🤬🤬🤬🤬🤬🤬 is all I have to say right now. Just want to talk to a human and not deal with an automated service x
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Ross Mitton
(@rossmitton84) reported
from
Bolton, England
@David4Charnock @virginmedia Ha ha!! You’re getting help off my issue!! On hold for over an hour and live chat keeps disconnecting as no advisors are available!!
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Aftab
(@Aftab147) reported
from
Rochdale, England
@virginmedia Hi its regarding broadband, was down most of Tuesday and we are having in and out connection today.
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Paul Barton
(@RubbermanPaul) reported
from
Rochdale, England
@virginmedia well come home from working away on Friday with a lot of emails to reply to. To discover my router is broken wife phoned up Friday afternoon customer service said they would send one out by Monday shocking service I’m out of contract so will look elsewhere 😡😡😡
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
@virginmedia OK I am getting mad 🤬🤬🤬 This has been my problem I CANNOT GET THROUGH TO A HUMAN BEING. Everything is automated. When I try to call it goes round the houses and then the call drops. #lostacustomer #igiveup
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
@virginmedia Estimated fix time, it’s been going on for 4+ weeks and yes that is the number I am calling. It reset everything and did tests and currently running HOWEVER the next drop will be 5pmish as per the norm. It last went off at 14:53. I need a human being & cant speak to one
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Allen Smith
(@allensmith566) reported
from
Bolton, England
Properly raining. I hope my @virginmedia engineer can sail through and fix my TiVo box 🌧
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Allen Smith
(@allensmith566) reported
from
Bolton, England
@virginmedia Engineer came and replaced my box. Excellent service and I am a happy customer 👍
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
@virginmedia I have tried EVERYTHING to speak to a human however the automated rubbish doesn’t let me get there. It just tells me there is a problem that you are trying to fix. Clearly I am aware there is a problem and has been for sometime I have done all usual diagnostics my end
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Alison Hesketh-Holt
(@Alison_hh) reported
from
Leyland, England
Absoloutley disgusted with @virginmedia been on hold for 2 hours - I'm an existing customer and one agent has hung on me!!! I want to discuss my existing contract with them. How the hell are you supposed to speak to the complaints department or a manager in charge!
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia There are some issues with the tv, some channels are completely un watchable, channel 4 HD & +1 for the moment, I will check the rest
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Aftab
(@Aftab147) reported
from
Rochdale, England
@virginmedia Hi do we have a service issue at my postcode OL16 2JJ. Had issues on Tuesday as well.
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia There is an issue and it hopefully should be sorted tomorrow.
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BBird
(@bizzarebird) reported
from
Bolton, England
@virginmedia But the package I have is old now it doesn't exist. I don't have HD channel for itv2. And pay so much basic phone line and Internet so pay over odds. Price increases on an outdated package. You think 10 years as a customer I could upgrade my package to a current TV one
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Sister Sarah💫
(@SarahIsFab) reported
from
Preston, England
@virginmedia my WiFi is down EVERYDAY and it’s only on for a tiny amount of time😭. It keeps going from green flashing to turning itself off and then just sitting there with a green icon on It and then the phone icon appears then the WiFi and goes round x1000
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gary The Mechanic #GrimeNetwork
(@GrimeMechanic) reported
@virginmedia You have a virgin media vehicle in a Garage that needs collection can you help if I DM you the address of there unit they work from
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lee cruttenden
(@leecrutts) reported
@virginmedia another day trying to get hold of your staff to fix my wi-if 😡 months of unforfilled contract and when I try to cancel due to this breech I am meet with staff who do not understand me and again want to discuss my O2 SIM card 🤔 shocking!! Help!!!
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Sophie Ratcliffe
(@SophieR61655389) reported
@virginmedia I called to report issues we were experiencing with our broadband service.I was told if I were to take an O2 sim at £7 a month I could get a free upgrade to 350mbps (from 200).I said I had no need for that, again I was asked if I’d take the sim. The upgrade was applied for free.
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Mrs H
(@Mrs_H33) reported
@virginmedia shocking service! Intermittent wifi for over 3 mnth. Keep getting fobbed off, cant cancel for another 6 months because I'm in contract. So you take my money, don't provide the service I'm paying for, then I pay more to cancel - couldn't make this **** up if i tried!!
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James Whittle-Hall
(@jameswhittle91) reported
@virginmedia any chance someone can help regarding my landline.
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Colin Gould
(@ColinGould2) reported
What is going on with your phone lines @virginmedia ? Trying 150 and disconnects immediately. Main line seems a constant answerphone saying lines are busy. How do we therefore contact you? It really is a poor support service
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🎤Toby Gilles🎤
(@tobygilles) reported
Hi @CitizensAdvice. Wonder if you can help? I'm a VAT-registered sole trader. As part of my work I have a @virginmedia account. The Virgin bills don't mention the VAT paid. Virgin say they'll send paper VAT receipts for £2/month. There's no free option (no paper). Is this legal?
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@geggenpress
(@wiltj72) reported
@KirkbyScouser @virginmedia They are the worst, plundering your account for huge, random, wrong amounts each month, while providing a **** service on TV and broadband that both drop regularly, alongside **** customer service. Best decision ever to **** them off.
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Sarah Courbet
(@sarah_courbet) reported
Reminded what an exemplary service @VodafoneUK provide. Called ref a death & straight through to a specialist, talked to an empathetic human who sorted it all out. Unlike @virginmedia - eventually spoke to the most patronising human ever & not sorted. Guess who I'm sticking with?
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margaret larn
(@19maggie78) reported
@IpswichJules @virginmedia Ask for a loss of service credit.