Virgin Media Outage Report in Blackburn, England
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The latest reports from users having issues in Blackburn come from postal codes BB1 and BB2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Blackburn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Blackburn, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Rochdale, Leyland, Blackburn, Clitheroe, Preston, Bury, Burnley, Rossendale District, Accrington and Oswaldtwistle.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Internet | |
| Rochdale |
Internet | |
| Bolton |
Internet | |
| Leyland |
Total Blackout | |
| Blackburn |
TV | |
| Leyland |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Blackburn, England
Latest outage, problems and issue reports in Blackburn and nearby locations:
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia @PlayAvengers Shame don’t have broadband that doesn’t go down once or twice a week
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Emma Roberts;
(@EmmaRobbo_) reported
from
Bolton, England
@virginmedia is there issues with the wifi?
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The Worth ♿🤯 👍❤
(@theworth) reported
from
Bolton, England
@virginmedia Have messed up my order. As a NEW CUSTOMER the service has been terrible. Now told the ******* the hone “cancel it” she says she can’t untill next Friday. I said “dont be ridiculous! I’m not waiting a week for a new order to be put in” canceling with the bank now!
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Michael Gleeson
(@Michael_Gleeson) reported
from
Bolton, England
.@virginmedia is getting unbearably bad now. I’m sick to death of having to pay for extra data on my phone.
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Rhiannon Marsh
(@Rhi_Marsh_213) reported
from
Bolton, England
@virginmedia I have had no WiFi for 2 days. I received a card asking me to ring and quote RPBLOCK but I can’t get through on your phone lines. We can’t sign in online because the original email address used is no longer in use. How can I get this resolved? 🙄
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nevynxxx
(@nevynxxx) reported
from
Rawtenstall, England
@virginmedia I understand your call centres are suffering, but 2 hours for text chat support and a phone line that 4 menu levels deep hangs up is not good enough. Massively annoyed and time wasted.
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Miss Largot
(@LargotMiss) reported
from
Bury, England
@virginmedia I want to know about receiving a refund from you.. I pay for the fastest speed which is lie.. Lucky if we get a signal. This has been for months now.. Refund??
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia is there a way to actually report problems? Our area is down yet you say no known issurs. Ridiculous
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Maggie Heap
(@maggsheap) reported
from
Bury, England
@virginmedia DO NOT listen to their customers. Six times I have asked them to contact me after 6.00 pm only for their staff to ring me while I am in work and are really rude when I say its not convenient to talk. @virginmedia do one and stop harrassing me
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Hol
(@HolGaffneyx) reported
from
Blackburn, England
@virginmedia Still nothing, we were told 24 hours and they would call but still no call, wondering if you can tell me how long this will take? Cause I'll cancel and go elsewhere
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia my broadband has gone down every day this week. This is getting ridiculous.
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The Worth ♿🤯 👍❤
(@theworth) reported
from
Bolton, England
1 week ago today, I signed up to @virginmedia as a new customer for the next 3 years. I purchased the iPhone 11 pro max. Was told it would be here Thursday. Ok, not the 24 hours I thought but could live with that. Thursday returned to sender. Online help was a waste of space
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Miss Largot
(@LargotMiss) reported
from
Bury, England
@virginmedia NO SERVICE AGAIN BL9 6EU WHY
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scott boyle
(@scottboyle6) reported
from
Burnley, England
@virginmedia the worse customer services ever! Passed to 4 different departments for 15 mins only to be cut off.
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Jo D #KaftrioNow
(@jodavidson65) reported
from
Nelson, England
@virginmedia very poor of you
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champerslass
(@champerslass) reported
from
Bolton, England
@virginmedia absolutely ridiculous service from VirginMedia. Everyday we have lost connection over the past month!!!! We will be moving once our contract is up!!!!!!! #angry #disappointed
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nick Wilson
(@Nw38Wilson) reported
from
Rochdale, England
@virginmedia hi i am a support worker for a customer of yours his broadband hub is very unreliable they have checked it few times but still working fully please can you send replacement hub out please?
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Bolton Nurses League
(@nursesleague) reported
from
Bolton, England
@virginmedia can you confirm whether there are any broadband issues in the Bromley Cross area of Bolton as my internet went down at 6pm last evening and will still not connect
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Michelle E
(@Elle83) reported
from
Walton le Dale, England
@virginmedia can you tell me what hours live chat are open. My delivery never came on Saturday and the live chat box won’t show on webpage to be able to contact someone
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Karen Marshall
(@marshymoodle) reported
from
Rochdale, England
Anyone been having more issues with @virginmedia WiFi since lockdown? Intermittently our phones don’t connect, xboxes lose connection, or if the Xbox is on laptop won’t work! Got 1 PlayStation that is always ok, strange! Not good enough when you pay £138 per month 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joyce Gibson
(@northseacrashes) reported
@virginmedia I am having issues logging into my account online. My password isn't recognised and it isn't letting me change it. I have tried calling for support but no option offered fits this issue. Can you please help me?
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Sara moini
(@moini_sara) reported
@virginmedia Yes I've done a factory reset, but WiFi cuts out randomly even though website says there are no issues. I work from home and this is causing issues for my work.
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Susan Drake
(@Susan301807) reported
@virginmedia It’s still the same, also on our 2nd TiVo box. However service page says there is an issue with bb & tv which wasn’t there last night. I’ll check it later today. Thanks for replying
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Daniel Z. Zylbersztajn-Lewandowski
(@Zylbersztajn) reported
Experience @virginmedia? Appalling! V. clearly outlined requirements were seemingly ignored by the difficult to understand phone operator. After sale discovered deal differed to what I thought agreed. After complaint, no solution was offered. I cancelled all. #badcustomerservice
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Ada Rose Cannon
(@AdaRoseCannon) reported
@virginmedia This why my first tweet asked for router recommendations so I can disable my VM router's WiFi and user a secondary router to handle the WiFi since you are incapable of fixing this issue and I want to watch stream TV and have video calls without interruption.
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Ross 🏴
(@RenegadeR0SS) reported
@virginmedia what is going on in the ML1 4AH area guys? Loss of service yesterday afternoon and now again this morning.
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LVN
(@lvn5e) reported
@virginmedia Could I have an update today? The problems are still ongoing.
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Andy C
(@FooWhiter) reported
@virginmedia Complaint ref C-280322937 Rang call centre last night to try resolve this. First advisor put me on hold to speak to her manager. Then said she was still waiting put me on hold again to then pass the buck on to another advisor. Who then took my details put me on hold & hung up.
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theclubdoctor
(@clubdoctor1) reported
@garrett_golf @virginmedia With them once, never again....
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Katie Morgan
(@katos1981) reported
@virginmedia Hello, it's wired and wireless devices. I don't seem to have much 4G or telephone reception either. I have turned everything off and on again and reset it as per instructions on the app. It's still not working.