Virgin Media Outage Report in Blackburn, England
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The latest reports from users having issues in Blackburn come from postal codes BB1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Blackburn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Blackburn, England
The most recent Virgin Media outage reports came from the following cities: Leyland, Rossendale District, Bolton, Clitheroe, Bury, Preston, Blackburn, Rochdale, Accrington, Burnley and Oswaldtwistle.
City | Problem Type | Report Time |
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Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Blackburn, England
Latest outage, problems and issue reports in Blackburn and nearby locations:
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Nick (@ClaretNick) reported from Burnley, England
@virginmedia broadband down AGAIN until 3pm today, means ill be working all evening to make up for not being able to do things today!
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Terry Brooks (@TerryBpne) reported from Walton le Dale, England
@virginmedia @CowburnMarc @virginmedia you know this is not working so why send out standard template reply. Customers pay fortunes for this, action required and money refunds needed.
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Terry Brooks (@TerryBpne) reported from Walton le Dale, England
@virginmedia @SLK1971PNE The whole country cant access the Championship game via the red button. Problem not anyones equipment, your issue only. Sort it out, people subscribe just for this. Appalling customer service.
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CLIC SARGENT Charity Golf Day (@CancerGolf) reported from Rochdale, England
Having a right shocking time with @virginmedia customer services. 3 months being overcharged and having to call them on a monthly basis! Still not resolved 🤬 looks like @SkyUK will be getting a new customer.
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Terry Brooks (@TerryBpne) reported from Walton le Dale, England
@virginmedia @Mr_Mark_Taylor Full month refund please at least. I didn't go to the game and my sons missed football training for something we have paid for and cant access. What are you going to do about it @virginmedia The service is a joke!!
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Terry Brooks (@TerryBpne) reported from Walton le Dale, England
@virginmedia @SLK1971PNE Patience! Too late now it is half time ! What a shoddy service and obscene with the vast profits you make. Lots of refunds needed.
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Steven E Whittaker (@stephraim83) reported from Chorley, England
Dear @virginmedia I'm not one to complain, however in this instance I feel I have to. I've been paying over the odds for your service for 6 years now... with only a few issues. 3 week ago my services just stopped working, bizarrely after I'd payed for pay per view...
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Carolyn Hudson (@crhudson10) reported from Horwich, England
@virginmedia Non-existent customer service; line cuts off every time we call, emailed 9 days ago & still no response & bill has increased to £167 pm for fewer services! Wouldn’t mind but I only watch Netflix! 😱
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Nightsky Ceilings (@cadeharry) reported from Euxton, England
@virginmedia WTF INTERNET DOWN .Record message should be back running by 12.05am Are you serious.
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Victoria. 🐝 (@baabaa89) reported from Bolton, England
@virginmedia appalled at the service I’m currently receiving from your customer service rep on the phone. If she calls me “m’am” one more time, I might cry. Her attitude stinks.
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Wiganpierpromo (@WiganpierprAnne) reported from Wrightington, England
@virginmedia I am appalled at the customer service. Trying obtain my last bill from 3 months ago. Can’t be done!!account closed. They never sent packaging to send router back after 3 phone calls I gave up but got charged for it.
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Karen Marshall (@marshymoodle) reported from Rochdale, England
Loyalty gets you nowhere these days! Spoke to #virginmedia trying to get my massive bill down get offered £4 a month, thanks 👍 only given them my money for the last 15 years 😡
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Karen Marshall (@marshymoodle) reported from Rochdale, England
Loyalty gets you nowhere these days! Spoke to @virginmedia trying to get my massive bill down get offered £4 a month, thanks 👍 only given them my money for the last 15 years 😡
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Tim Coulman (@heytc1964) reported from Rochdale, England
@virginmedia I’ve registered my issues via the complaints facility online and will need a call at some point to discuss and resolve them
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liquidBorn (@liquidborn) reported from Burnley, England
@virginmedia broadband has just gone down in BB12, I work completely from home so this is extremely frustrating for me. Please help. Router has been restarted twice.
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Denis Cudahy (@cudda69) reported from Horwich, England
@virginmedia absolute joke cancelled my contract beginning August because of issues ever since its been installed, looked at at my bill I'm still being charged, all equipment in a box so it's not used you have signed me up again for 12 month WTF #jokers
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Ange Turner 🔶 (@AngeTurner816) reported from Penwortham, England
@virginmedia Sorry. I am asking you to tell me what the problem is and what you planing to do about it!
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Raymond Webster (@webbynfluk) reported from Penwortham, England
@virginmedia can we sort the red button issue out please
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Ange Turner 🔶 (@AngeTurner816) reported from Penwortham, England
@virginmedia @Virgin_Victoria Every single evening your WiFi goes down for about two hours around teatime. Last night it went off at 6.00 pm and came back on at about 11.00 pm!
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Nick (@ClaretNick) reported from Burnley, England
@virginmedia Local fault and down until approx 3pm. It happens too often and its a nightmare for home workers like me.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Hughes (@_chrishughes_) reported
@virginmedia It seems to be right at the end after setting up all the info, after it’s asked me about child safety and virus issues etc
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jooooon (@possiblyginger) reported
@virginmedia It's not to do with service in my area, I literally cannot log in using your log in pages and your log in pages alone. I checked anyway and sure enough everything broadband related is fine
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JB (@JustinBeale70) reported
@virginmedia Doesn't solve my issue atm though how can your speed drop so dramatically from 1 room to another?
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M Neill (@mattneill1983) reported
@virginmedia Thanks but done this multiple times on the site and filled in the form and have never got any response. It says we are pretty sure but asks for more details which I have provided. Postcode is BT170TB, can you check for me please?
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Richard Ellis (@ripsaw_ellis) reported
@virginmedia The link is of no help. I need someone to contact me and arrange a visit etc. There is no option to get an engineer or replace equipment on link. I need this addressed urgently or I will be cancelling my full contract
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Danny Smith (@danny3073) reported
@virginmedia Your taking the P now! Did you not read I’ve already gotten through to someone! Tip for customer service read your customers comments before replying. Thank you
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phil henesy (@flip605) reported
@virginmedia WiFi issues have tried unplugging and rebooting but can’t connect to my vm network but can connect to virgin media, my equipment says my vm****** is out of range !!!
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Ronald Wilson (@RonaldW24918266) reported
@virginmedia In the office of my home , I get poor wifi , your app agrees and says I need a booster .I can't move the router , you can't supply booster as you've none in stock , so I'm left with poor signal in my office room
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kerrie white (@kez_5427) reported
@virginmedia What is the address to send the box and router back please? Hopefully that will give the message I'm wanting to cancel my contract
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Samantha Drury Shore (@AGirlCalledSam) reported
@virginmedia Hiya, we’ve been trying to cancel for 2 weeks... waiting on hold for hours, have been cut off on the phone and multiple sms chats just suddenly stop. Can you help? Getting really fed up. Thanks.