Virgin Media

Virgin Media Outage Report in Blackburn, England

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The latest reports from users having issues in Blackburn come from postal codes BB2 and BB1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Blackburn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Blackburn, England 12/09/2025 08:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Blackburn, England

The most recent Virgin Media outage reports came from the following cities: Leyland, Blackburn, Bolton, Preston, Bacup, Chorley, Rochdale and Burnley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeyland Total Blackout
United KingdomLeyland Total Blackout
United KingdomBlackburn Wi-fi
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi
United KingdomBlackburn E-mail

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Blackburn, England

Latest outage, problems and issue reports in Blackburn and nearby locations:

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginmedia is there any customer service in your company

  • DavidLaney ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported from Bolton, England

    @virginmedia 20 minutes currently on the phone waiting for your customer services to answer. What’s happening?

  • gsouthy gsouthy_25 🏆 LIVERPOOL FC 👊🏼 (@gsouthy) reported from Great Harwood, England

    @virginmedia How are things?? Footpath left full of mud. Having to clean footwear off or remove before coming into the house! The whole length of the footpath in front of the houses where your workers have been is a disgrace. Not even rain has washed it clean!! Terrible standard of work! 😤

  • courtsthomasx 𝐂𝐨𝐮𝐫𝐭𝐧𝐞𝐲 𝐀𝐥𝐞𝐱𝐚𝐧𝐝𝐫𝐚 (@courtsthomasx) reported from Blackburn, England

    @virginmedia My Broadband has been down for quite a few days now. I have no received any text updates and would like to speak to somebody with regards to down time and to get an ETA of when it should be back up and running.

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginmedia @virginhelp I would like some help with my bill

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginhelp @virginmedia I need to discuss about my broadband service being suspended

  • Libra_Comms Ali Gudgeon ✍🏻️ (@Libra_Comms) reported from Preston, England

    @virginmedia The problem with the search facility is that it brings up multiple episodes but none of them have dates on. This needs addressing please!

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginmedia @virginhelp At the moment with loss of employment I need some help with my bill

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginhelp thanks for the help so far but I need to contact you again but is till have not received any response from virgin media. I have tried messaging through the media app with no joy either. I'm sending this at 09:30.

  • timmarner Tim Marner™ (@timmarner) reported from Bolton, England

    @sitcomsoldiers @virginmedia I’m hoping they apologise and give some compensation but not holding my breath mate, what a serious waste of time their customer service is.

  • cazatmacs Carol 🐝 (@cazatmacs) reported from Rochdale, England

    @bigphil321 @virginmedia There was 4 virgin media vans around here earlier just off Ryecroft Avenue looks like they’re trying to sort problem out.

  • SmartCoffeeOff1 Dave R (@SmartCoffeeOff1) reported from Blackburn, England

    What do a pay for, I'm trying to watch football on now TV and losing Internet all the time, pay for a top package and **** service, @Virgin #internet #virginmedia #broadband

  • RB10__ rafik (@RB10__) reported from Bolton, England

    @virginmedia virgin go app down again

  • Knitswithbeer knitswithbeer🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    @DisneyPlusUK @NPGLondon @virginmedia better sought out the local outage for this. Wait, I can watch on my tablet via the app you say? Not unless they also sought out the WiFi issue. Call them to complain you say? Not unless they sought out the landline issue...😐

  • DavidLaney ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported from Bolton, England

    @virginmedia Major waiting time on your customer service lines again today! Your web chat says a possible 24 hour wait until get back to me!? You guys not working from home? Come on, that’s an option surely? Please respond.

  • champerslass champerslass (@champerslass) reported from Bolton, England

    @virginmedia absolutely unacceptable service!!!! No internet since this afternoon!!!! #ridiculous #movingtosky

  • katarn_a1 David Moores (@katarn_a1) reported from Bolton, England

    @virginmedia I've been trying to get in touch with someone at your customer service all-day with out any joy is there any other way to get in touch

  • TerryBpne Crazy Corner (@TerryBpne) reported from Walton le Dale, England

    @MintyPNE @virginmedia Yes, camera angle awful. Went for the defer season ticket option to next year, so could have had ifollow tonight, but that has hardly been reliable. Still we are winning!

  • pkitch1 paul kitchen (@pkitch1) reported from Whittle-le-Woods, England

    @virginmedia Having problems with our broadband, hub shows a list of critical errors, can’t speak to anyone on the phone, website is useless,where can we get help?

  • Knitswithbeer knitswithbeer🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    It seems my @virginmedia goes down on a weekly basis at the moment. Usually on my days off...🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JoJagiello Joanna Jagiello 🇪🇺 (@JoJagiello) reported

    @virginmedia I raised a complaint 39 days ago 10th Nov - I literally opened with that! Are you mocking me again? None responses to the SMS service - also just told you that. STOP FOBBING ME OFF.

  • mickeyboi7 Michael Wright (@mickeyboi7) reported

    @virginmedia on the website it clearly states we doing everything we can help people who are struggling at this time it’s a lie they don’t care about the customers they just care about taking as much as they can from you

  • adamcardy29 A.C (@adamcardy29) reported

    @virginmedia No he called a colleague and he explained the certain service I am trying to use has not been working for 2 weeks. After spending several hours on the phone over 2days and wasting half a day waiting in. I am awaiting a call as I have logged a complaint.

  • rickeyh63 HappyHammer ⚒ (@rickeyh63) reported

    @virginmedia Just established My 2g is not working at all but my 5g is work when close to hub but looses signal upstairs

  • ClaireJen79 Claire Jennings (@ClaireJen79) reported

    @virginmedia Its pointless now I signed up in feb last year and I'm nearly out of this nightmare the whole year has been a waste eith you, no broadband 0.7bms shocking cant play things back on box and crap help of turn ig kn an off and check cables.. well no **** I'd never have thought of it

  • lullaby_bex Becky (@lullaby_bex) reported

    @virginmedia My service was shut off on the 26th Nov

  • Benraine9 Ben raine (@Benraine9) reported

    @virginmedia can you please tell me why you’re refusing to allow a vulnerable family member cancel their out of contract package with you after being a loyal customer for over 10 years? Shocking customer service

  • rickeyh63 HappyHammer ⚒ (@rickeyh63) reported

    @virginmedia My mobiles and ipad is only picking up 5g but it’s intermittent with the strength of signal

  • Shazer1980 Ms S (@Shazer1980) reported

    @virginmedia I have not had good consistent speeds since October, obvs during November lockdown it was impossible to get hold of anyone I’m still trying now it’s December, your phone advice says there is a problem reset your hub I’m doing this every single day you can check the system,

  • ekwaddell Emma Waddell (@ekwaddell) reported

    Hi @virginmedia. I had a call from someone claiming to be from Virgin. They advised my account had been compromised. I've been trying to contact you since, but difficult with no number to call etc - how do I speak with you - if there is a security issue we need to resolve it fast