Virgin Media outages and service status in Rossendale, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 5 outage signals in the last 24 hours around Rossendale, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 28, 1:15 PM GMT+1.
- Internet (63%)
- Wi-fi (20%)
- Total Blackout (13%)
- TV (2%)
- E-mail (1%)
- Phone (1%)
The latest reports from users having issues in Rossendale come from postal codes BB4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Rossendale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rossendale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 28: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Rossendale, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Bolton, Rochdale, Oldham, Rossendale, Burnley, and Bury.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Internet | 2 hours ago |
|
Blackburn
|
Internet | 4 hours ago |
|
Blackburn
|
Internet | 4 hours ago |
|
Blackburn
|
Internet | 5 hours ago |
|
Blackburn
|
Internet | 23 hours ago |
|
Bolton
|
Internet | 1 day ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rossendale, England
Latest outage, problems and issue reports in Rossendale and nearby locations:
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☺️ (@Rebecccakate) reported from Great Harwood, England@virginmedia £150 a month and the internet doesn’t even work. Amazing. Can’t wait to cancel that.
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Emma Caulfield (@emmafc87) reported from Middleton, England@virginmedia been with you less than a week and our Internet has gone down more in that time than it has done the last 4 years with our previous provider!!!! If this carries on we will need to cancel 🤬
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Bradley Smith (@OldhamBradd) reported from Oldham, EnglandProblems with @virginmedia anyone? #Manchester
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Paul Stockton (@pstock62) reported from Horwich, England@virginmedia Internet down in BL6 5RN, any idea's
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Ian Forrest (@IanForrest10) reported from Blackburn, England@virginmedia Plugged in new Wi-Fi hub all good. Paired new remote with box but upgrade to box failed error code M63. Bot is all over place customer service rep basically non-engineer saying turn it off on again!
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Cath Buchanan (@CathBuchanan80) reported from Nelson, EnglandReckon its #virginmedia with the issue, its all the channels not just football #skysports
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Scott Moseley (@roslers_vest) reported from Rochdale, England@virginmedia Yes currently showing resolution time of 0230 04/11 this is a really poor service it has been off for the majority of the day
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Doug Hall (@DougHall18) reported from Bolton, England@virginmedia The worst possible service from your disgraceful company TV and broadband down 5 times over Christmas. No explanation, no apologies. Sod the fact that I can't wfh or watch prime time TV. Had enough, I'm leaving.
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John Wren (@WrenJohn) reported from Oldham, England@virginmedia told by them today that problems with “catch up” service not something that was paid for so in effect had to put up with the poor performance, in the end offered a tenner! Perhaps there is a better solution, ie get rid of them & get someone who cares 🖕
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strange little Flo (@FloButcher84) reported from Blackburn, England@virginmedia still no broadband in bb3 area since Thurs & update now says tomorrow for fix. Shocking customer service, why can't you tell your customers what is happening instead of saying an engineer is on the way on the updates, at least then we would know what to expect
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rich cutts (@Cuttsrich) reported from Tyldesley, EnglandIts been a pain in the *** with broadband down all day working from home. But now no Joy of Painting with Bob Ross! It's not the despair that gets me down, it's the hope #virginmedia
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Bert Nash (@BertNashCha) reported from Bolton, England@virginmedia @VirginMedia_TV any help/advice on moving house. Want to stay with Virgin but can't speak to anyone and the home move team have said they've cancelled the policy? 3 days trying to speak to someone.
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Liz Tuite (@tuite_liz) reported from Atherton, England@virginmedia I looked and that says it’s from the day I registered the total loss of service which was yesterday but really it should be from Friday afternoon when I did the online chat. If I DM you can you check?
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BAC (@BAC64) reported from Rochdale, England@virginmedia sucks ol16 again. what is it I'm paying for. Its impossible to work and impossible to watch netflix
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Eileen Roberts (@suzyk2002) reported from Rochdale, England@virginmedia I pity the poor engineers who have to sort that mess out 😢
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Pete Best (Pil0t Pedr0)💙 (@PIL0TPEDR0) reported from Bolton, England@virginmedia How long before the Internet problem is sorted out in the BL1 area going to take?
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Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England@johntweedie @frednfrank @virginmedia It may be 30 years old. Strangely, with BT (Cable), Sky (wired), never had issues.
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Christopher Fox (@ChrisFoxRacing) reported from Bolton, England@virginmedia Already reported the broadband issues, and it's an issue where estimated fix times keep getting pushed back. With regards to mobile issues, this has been around the same length of time. The only way I've been able to get any connection at all is by switching to 3G
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Wightpie (@wightpie) reported from Blackburn, England@virginmedia Also given that link is for postal marketing how exactly does that help with phone calls? As it stands your systems are non-compliant
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Richards (@DWRICHARDS) reported@virginmedia if you fail to provide a promised refund and fail to deal with a complaint is there any hope that you might engage with me here?
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Andy Rossiter (@andy_rossiter76) reported@virginmedia Who's bright idea was it to switch landline phones over to digital optic ?? We have the landline in the livingroom, but the internet hub is in the bedroom. Also when the internet goes down, will this mean the phone goes down too ??
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CrankyGeek (@pepetideo) reported@virginmedia you should not be glad. You should be ashamed of your terrible track record so far
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Jules (@HaggisJuli93452) reported@virginmedia Hi have received a new 360 box to replace our current TiVo one. Getting error message Account error CS1011. Tried ringing 150 , from mobile says sorry can't connect try later, rang 150 from landline , recorded message states no not recognised. Help!
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Kamran360 (@kamran360) reported@virginmedia been without Internet all day called three times and have been disconnected three times. If you can’t help me, please cancel my Services. Is this how you treat loyal customers?
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Kathy Miller (@KathyMi25429227) reported@virginmedia WiFi cutting out twice today and in last 2 days. Inconvenient at best. Why? Postcode says no issues..
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PAT WEBB (@nan2thou) reportedVirgin Media are so stupid. They are taking my money but say that i dont have an account with them. Only been with them for 20 years.
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Charlotte Riggio (@MsLiberty1776US) reported@virginmedia you know what would be great? If your phone system worked so your agents could hear customers and not hang up on them saying there’s no response
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Graham Lennie (@Lennie_troon) reported@virginmedia Its all good. Got customer service yesterday and new hub connected and working 🫡
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Jason Caine Smith (@jasoncainesmith) reported@virginmedia @VirginMedia Been trying all day to fix CS1011. Your phone system won’t recognise my details due to “maintenance” so I can’t reach support. I’ve been told this needs activation on your side. My elderly father is now without TV. Please contact me urgently.