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Virgin Media

Virgin Media outages and service status in Rossendale, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Rossendale come from postal codes BB4 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Rossendale, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rossendale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Virgin Media

Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 55% Internet (55%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Rossendale, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Rossendale, Burnley, Bolton, Bury, Oldham, Nelson, and Rochdale.

CityProblem TypeReport Time
Blackburn Internet 22 hours ago
Blackburn Total Blackout 1 day ago
Blackburn Internet 1 day ago
Blackburn Total Blackout 2 days ago
Blackburn Total Blackout 2 days ago
Blackburn Wi-fi 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rossendale, England

Latest outage, problems and issue reports in Rossendale and nearby locations:

  • Ant_Johnson79
    Anthony Johnson 🇾🇪 🇾🇪 🇾🇪 (@Ant_Johnson79) reported from Oldham, England

    @SlaveJamesW @brooksy_79 @DisneyPlusUK @virginmedia No because how poor they was when I needed ****. Heard loads of bad not much good. Stayed with sky, wasnt worth the stress of changing esp with all this going on

  • RB10__
    rafik (@RB10__) reported from Bolton, England

    Absolute stinker of a service @virginmedia provides

  • Dave_mona
    David Monaghan (@Dave_mona) reported from Walkden, England

    @virginmedia I’ve been trying for nearly 2 weeks now to cancel my services and each time I call or use live chat no one can help! Please just let me leave!!! It’s beginning to feel like my divorce all over again 🤬🤬

  • FunnyTrickster
    Vincent Brindle 🔶🌍🇪🇺🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@FunnyTrickster) reported from Burnley, England

    @jmtb18 @virginmedia @Virgin_Victoria Issues in Burnley too. It's been up and down like a yoyo. TV box light keeps flashing too.

  • RHJOfficial
    🔥 яєαℓιѕт נανѕтαн 🔥 #StayHomeSaveLives (@RHJOfficial) reported from Oldham, England

    Normal service has been resumed. Reboot the router people! #virginmedia

  • mooseandme1
    Moose And Me (@mooseandme1) reported from Great Harwood, England

    @virginmedia you’ve sent me an outrageous bill with £35 in charges that you said you were waiving. Non of your call centres are open (undertandably) I cant get text support & there’s no other help available. You are going to bill me £120 for a £50 service and I can stop you.

  • tadhg50
    Tim O'Ryan (@tadhg50) reported from Oldham, England

    @virginmedia @BabakGanjei Tried this number-no broadband in the OL4 area for over 24 hours and lots of tweets went to @virginmedia to suggest not individual- and got informed ‘there are no reported issues in your area’. C’mon now VM. Texted the other number too-still no response!! Not a good service peeps

  • RHJOfficial
    🔥 яєαℓιѕт נανѕтαн 🔥 #StayHomeSaveLives (@RHJOfficial) reported from Oldham, England

    I can't even access the status page on 4G. WTF is going on @virginmedia - seems like some sort of outage. #virginmedia

  • woolhead1989
    James Woolhead (@woolhead1989) reported from Rochdale, England

    @SkyNews virgin media broadband had gone down all over the country

  • scottburnley
    scott mitchell (@scottburnley) reported from Colne, England

    @virginmedia can someone please get in touch with me has your broadband after 7pm is absolutely crap and I've totally had enough of it now

  • MATTYB00SH
    𝕄𝔸𝕋𝕋𝕐𝔹𝕆𝕆𝕊ℍ (@MATTYB00SH) reported from Burnley, England

    Switching broadband providers from Virgin Media to Sky is proving to be such a bad decision while trying to work from home these last 5 weeks. Multiple connection drops every morning. It's a poor situation when tethering to your phone data is far more reliable. @SkyHelpTeam

  • Andfie
    Andrew Fielding (@Andfie) reported from Bolton, England

    @virginmedia service down again, and your status check also down. Pitiful.

  • DavidLaney
    ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported from Bolton, England

    @virginmedia Please message me re: new generation V6 box faults. No Netflix, recordings will not play, very slow. Please DON’T tell me to switch off/on or re-boot. Thanks.

  • woolhead1989
    James Woolhead (@woolhead1989) reported from Rochdale, England

    @virginmedia are gunna get money knocked off our bills with the service having major problems today #virgindown

  • Andy666666
    Andrea Colley (@Andy666666) reported from Oldham, England

    @virginmedia OL4 2SZ internet back on devices BUT NOT ON TV HELP PLEASE

  • tadhg50
    Tim O'Ryan (@tadhg50) reported from Oldham, England

    @BurtLeach @virginmedia Same here -in OL4 area too! Got an email last night saying the issue was fixed-it wasn’t and still no BB today. 24 hours now. Using personal data for work purposes now. C’mon VM.

  • woolhead1989
    James Woolhead (@woolhead1989) reported from Rochdale, England

    @zombeebee @virginmedia The whole country of virgin media customers has gone down

  • staceycav
    Stacey MacNaught (@staceycav) reported from Oldham, England

    @ryangibsonuk @virginmedia Intermittent at best with signal :-/ Fingers crossed it’s an hour so thing rather than 6 or 7

  • Ant_Johnson79
    Anthony Johnson 🇾🇪 🇾🇪 🇾🇪 (@Ant_Johnson79) reported from Oldham, England

    @SlaveJamesW @brooksy_79 @DisneyPlusUK @virginmedia I decided after several attempts to contact virgin customer services to cancel the installation. Very poor service and wasnt worth the stress

  • moonie3131
    andy howard (@moonie3131) reported from Middleton, England

    @virginmedia landline not working AGAIN!!! M24 postcode.... what gives!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LionelCohen
    Lionel Cohen (@LionelCohen) reported

    @virginmedia How can you explain that the flat below us got their @virginmedia service back yesterday and not us?!!! On top we had an ingeneer visit booked for yesterday who never came!

  • jamesgarwell
    James Garwell (@jamesgarwell) reported

    @virginmedia Pretty sure it’s Terri on the txt number. Sick of chasing Virgin over their errors. Appreciate you are social media, not blaming you guys - just trying to get help.

  • nash69378919
    nash (@nash69378919) reported

    @excoundrel I think virgin media is the only one not using the BT line, so any other provider you change to will have the same issue as they all use the same BT lines

  • priceydale
    dale price (@priceydale) reported

    @virginmedia It said 45 min wait I waited just short of 5 hours before I gave up terrible service

  • ItsTylaWithAnA
    Tyla (@ItsTylaWithAnA) reported

    @excoundrel @bt_uk @OpenreachHelp Honestly if you are having openreach issues might be worth looking into switching to virgin media (even though I hate their customer service) because of no service you'll be entitled to early termination, unfortunatly every UK supplier bar virgin uses openreach I believe

  • The_JSilva
    Jose Silva🍥 (@The_JSilva) reported

    Come on @virginmedia, this is ***************, broadband down again. #servicedown

  • LiamP_Harris
    LiamHarris (@LiamP_Harris) reported

    @virginmedia 1/2 thanks for responding. I shouldn’t have ‘black spots’. I live in a small flat… I remember a time where I could connect to the internet down the road but as times gone on it’s gotten worse and worse.

  • badgerburger
    The General (@badgerburger) reported

    @virginmedia Spoke to your customer service, very unhelpful, keep implying that I had the SIM card and 0 compensation offered for the poor service and attempted fraud by taking money from my account. Worse service I have ever received

  • fiftybagz
    50 (@fiftybagz) reported

    @virginmedia How would I know I’m a customer not an employee?

  • how_vintage
    Jane Lane (@how_vintage) reported

    @virginmedia What will it take to get some help from you guys? I’ve made over ten calls to your helpline and still don’t have an active phone line! It’s been over a month!!!!!!!!!