Virgin Media outages and service status in Nelson, England
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- Virgin Media generated 6 outage signals in the last 24 hours around Nelson, including 6 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 19, 6:34 PM GMT+1.
- Internet (55%)
- TV (19%)
- Wi-fi (17%)
- Total Blackout (6%)
- E-mail (2%)
- Phone (1%)
The latest reports from users having issues in Nelson come from postal codes BB9 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Nelson, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Nelson, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Burnley, Keighley, Nelson, and Rossendale.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 5 hours ago |
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Internet | 12 hours ago |
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13 hours ago | |
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Internet | 18 hours ago |
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Internet | 22 hours ago |
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Internet | 22 hours ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Nelson, England
Latest outage, problems and issue reports in Nelson and nearby locations:
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s. whalley (@stavroversfc) reported from Lower Darwen, England@virginmedia your broadband is down again ๐คฌ
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Dorothy Carr (@dottydinosaur) reported from Blackburn, England@MisterVivian @utv @virginmedia @ITV Here in Blackburn vigin 113 itv is not working but someone on twitter told me to watch 853 ๐ it works
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#hellomynameisSuzie (@suziealderton) reported from Silsden, England@virginmedia absolutely rubbish service since we left @skytv and went over to you. Tv/broadband/phone off again on the whole of our estate-not much help to people working from home. Wont be renewing our contract with you, and will be checking how soon we can cancel!
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Aaron (@Logical1966) reported from Keighley, England@virginmedia @virginmedia sorry this was for your service provider @YodelOnline not you
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D J Bowers (@djbowers14) reported from Great Harwood, EnglandMoved from @skytv to @virginmedia after 8 years and being a VIP customer with Sky. Poor service and a huge increase in price. Lost a longstanding customer. Now to try Virgin Media and see how this goes.
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Will_BRFC.1875 (@WillBr1875) reported from Great Harwood, England@virginmedia Hi , I just wanted to ask if you could help me concerning my Internet at home , its not been working all weekend at all, it connects but nothing please can we sort the problem ASAP Thank You
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Sharon Bradbury (@SharonBradbury) reported from Haworth, England@virginmedia We are a customer but this particular cabling just services the houses below.
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dianeG (@deghunter) reported from Brierfield, England@virginmedia trying to work from home with regular weekly loss of broadband isnโt a service, itโs a disgrace. Will be leaving
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Dave Gracey (@lamsom) reported from Blackburn, England@virginmedia Your mobile network is crap & your customer service is just as bad.
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Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England@virginmedia Still not helpful once we have paid what you told us after not applying your contract! Been told itโs the agents error on a record call and then saying itโs invalid, and prepared to offer new customer better than current! Massive complaint in writing your staff on phone shocking!
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Jonny Brayson (@braysoj1) reported from Keighley, England@virginmedia why is the picture Quality so bad on the sky sports red button
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Marsoma (@Marsoma) reported from Blackburn, England@virginmedia Yes Iโve done all that. There was an issue in the post code but it says itโs sorted now, but itโs not. Still nothing at all!
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Liam Kenniford (@LiamKenniford) reported from Burnley, England@virginmedia are you having problems in BB10 area?? Canโt get any internet access
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Nasmin Shabir โก (@xNasminx) reported from Keighley, England@virginmedia Yes I always use the service status tool... But still signal is constantly dropping, which results in resetting the router . Not happy to say we pay ยฃ45 a month for just broadband alone and can hardly get online most of the time... It's frustrating
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๐๐ธ๐๐๐๐น๐๐๐โ (@MATTYB00SH) reported from Burnley, England@virginmedia Yes it works on my phone browser, but not on laptop, so I'll just continue using that method, thanks. One more question; Why do your customer support agents ask for a security password that I use when speaking to an agent, despite being a new customer and haven't set this up yet
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Scott Nelson (@ScottShaqNelson) reported from Keighley, England@virginmedia problems with my router and your tech help told me the cables must have come loose. I didnโt touch or move the router or the cables and your help got it back on by telling me that me tightening it resolved it. I never touched it. canโt you admit the router is faulty
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Jade (@jademelia99) reported from Cowling, EnglandTrying to cancel my @virginmedia contract yet no one will answer the phone or the online chat service. Such bad customer service
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๐ชทElisabet๐ชท (@Elisabet0490) reported from Blackburn, England@virginmedia my internet has been suffering drop outs all day, now I have no working TV or internet. Being told it's my equipment when it never is, it's getting old that excuse. I will apparently have to wait 3 days for "an engineer to come out" - I can't I have to go to work ๐ค
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scott boyle (@scottboyle6) reported from Burnley, England@virginmedia the worse customer services ever! Passed to 4 different departments for 15 mins only to be cut off.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris ๐บ (@cbm64) reported@Benleo Some years back I was having awful issues with VirginMedia. On one visit my then 3yr old son looked at the engineer and said in a super clear voice - Sky is even better - the tag line at the time. The chap and I stopped arguing and just started laughing our asses off!
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Matt (@notmr_matt_gray) reported@Benleo @virginmedia You should try EE TV mate, 7 months get fibre installed then it failed time and time again! I'm now with Virgin and have not had any issues....so far ๐๐ป
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sjb (@sithsayer) reported@Benleo @virginmedia They gave me a CCJ because they failed to action my notice and I complained, so they ignored the complaint in and pursued me for the month although had a PAC . I refused to pay it the never wrote to me. They just put a CCJ on me. @virginmedia WORST INTERNET COMPANY IN BRITAIN..
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Big Ben (@IciBigBen2) reported@jakebritishwall @virginmedia @Benleo Same here. They donโt give a **** about their customers. I avoid anything with Virgin name on it.
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Sf (@muckfe111) reported@Benleo @virginmedia Try an issue with bet 365 if you think virgin are bad
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Dave Hughes (@DaveHughes182) reported@virginmedia This issue appeared to be fixed only for the internet connection to drop out again a few minutes later last night and the fix date remains 5 whole days! It doesn't seem to be affecting anyone else in my street other than me. Can anyone help?
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Coxy ๐ป๐ป๐ป๐ป๐ป๐ป๐ป๐ป๐ป๐ป๐ป๐ป๐ป๐ป (@StephenPie) reported@Benleo @SteveMartin_TM @virginmedia That call centre is the worst.5 calls, online chat. Got it wrong every time. Bangalore rubbish
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Kai Monroe โ๐ฑ๐โ๏ธ๐ (@KaiMonroe5) reported@virginmedia @Benleo I had VM for about 12 years and couldn`t fault the service. I only left because I got a cheaper provider who are okay. I will be returning to VM once my contract is up though.
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Hatter (@hatterscrypto) reported@Benleo @virginmedia I can raise you. Try dealing with @ThreeUK . But I agree Virgin media have massively gone downhill in the customer service department.
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Gazza (@kunsbannedhair) reported@jomickane @Benleo @virginmedia I know you may doubt my sincerity, These jokers are just as bad