Virgin Media outages and service status in Nelson, England

Problems in the last 24 hours in Nelson, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nelson, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Rossendale, Burnley, Keighley, and Nelson.

City	Problem Type	Report Time
Blackburn	Wi-fi	1 day ago
Blackburn	Wi-fi	2 days ago
Blackburn	Internet	2 days ago
Blackburn	Internet	2 days ago
Blackburn	Internet	3 days ago
Blackburn	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

• 
  Paul Cartwright (@hossfitt) reported 9 minutes ago from Keighley, England

  @virginmedia hello area 14 is there an issue as had no internet since 2pm I have all the checks etc 5 times I can't book an engineer so normally an issue, I work from home not ideal and no way of watching TiVo either without internet

• 
  dianeG (@deghunter) reported 10 minutes ago from Brierfield, England

  @virginmedia trying to work from home with regular weekly loss of broadband isn’t a service, it’s a disgrace. Will be leaving

• 
  𝐂𝐨𝐮𝐫𝐭𝐧𝐞𝐲 𝐀𝐥𝐞𝐱𝐚𝐧𝐝𝐫𝐚 (@courtsthomasx) reported 11 minutes ago from Blackburn, England

  @virginmedia My Broadband has been down for quite a few days now. I have no received any text updates and would like to speak to somebody with regards to down time and to get an ETA of when it should be back up and running.

• 
  Shigufta khan (@Shigufta1) reported 13 minutes ago from Blackburn, England

  @virginmedia Problems with my TV very frustrating not being able to speak to anyone. For a communication provider the service being offered is not acceptable

• 
  Dorothy Carr (@dottydinosaur) reported 14 minutes ago from Blackburn, England

  @MisterVivian @utv @virginmedia @ITV Here in Blackburn vigin 113 itv is not working but someone on twitter told me to watch 853 😕 it works

• 
  Will_BRFC.1875 (@WillBr1875) reported 14 minutes ago from Great Harwood, England

  @virginmedia Hi , I just wanted to ask if you could help me concerning my Internet at home , its not been working all weekend at all, it connects but nothing please can we sort the problem ASAP Thank You

• 
  Aaron (@Logical1966) reported 15 minutes ago from Keighley, England

  @virginmedia what the hell is the point of not having a team available for broadband faults but you can send a link to log on to your website- I can’t access your website because I my bloody broadband isn’t working are you stupid or something 🤬🤬🤬

• 
  Dave R (@SmartCoffeeOff1) reported 20 minutes ago from Blackburn, England

  What do a pay for, I'm trying to watch football on now TV and losing Internet all the time, pay for a top package and **** service, @Virgin #internet #virginmedia #broadband

• 
  Marsoma (@Marsoma) reported 20 minutes ago from Burnley, England

  @virginmedia Had no internet and TV service for over 24hrs now, can’t get through on the phone and it says the broadband issues are sorted on the service check online...it isn’t.

• 
  'Motivated And Confident' Mags (@dejkirkby) reported 23 minutes ago from Burnley, England

  @WilfSauce @WrestlingJebus @Archiebald_C I have Virgin Media, so haven't had to use TVPlayer personally, but I know of people who have and it's worked perfectly fine. I believe there is a rolling contract for the service of £6.99 after the event so make sure you cancel afterwards.

• 
  𝕄𝔸𝕋𝕋𝕐𝔹𝕆𝕆𝕊ℍ (@MATTYB00SH) reported 24 minutes ago from Burnley, England

  @virginmedia Yes it works on my phone browser, but not on laptop, so I'll just continue using that method, thanks. One more question; Why do your customer support agents ask for a security password that I use when speaking to an agent, despite being a new customer and haven't set this up yet

• 
  Ian Cardy (@IanCardy2) reported 32 minutes ago from Rawtenstall, England

  Service from @virginmedia is disgusting for existing customers! Dial 150 hold for 20mins someone answers but can hardly speak English then hang up when I ask for a new deal #customerservice try calling back & it’s busy so “sorry can’t help today call tomorrow 8am some of us work!

• 
  Nick (@ClaretNick) reported 35 minutes ago from Burnley, England

  @virginmedia broadband down AGAIN until 3pm today, means ill be working all evening to make up for not being able to do things today!

• 
  Moose And Me (@mooseandme1) reported 36 minutes ago from Great Harwood, England

  Cracks me up that the main feature of BT’s internet provision currently being advertised is that it breaks! And you can book a slot to fix it Why not invest your advertising budget in stopping it from breaking? Not to be smug but (touch wood) @virginmedia has never conked out!

• 
  ArmElec (@ArmElec_co_uk) reported 39 minutes ago from Colne, England

  @virginmedia Yes, can someone please help it has now been 12 working days since my devices were received by VirginMobileRecycle and still no payment...

• 
  Cath Buchanan (@CathBuchanan80) reported 40 minutes ago from Nelson, England

  Reckon its #virginmedia with the issue, its all the channels not just football #skysports

• 
  ☺️ (@Rebecccakate) reported 42 minutes ago from Great Harwood, England

  @virginmedia £150 a month and the internet doesn’t even work. Amazing. Can’t wait to cancel that.

• 
  Will_BRFC.1875 (@WillBr1875) reported 53 minutes ago from Great Harwood, England

  @virginmedia There isn't anything that could help with the problem because I don't fully understand what everything is or means etc It could do with a technician to have a look, something similar as happened before and you sent a technician out

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 55 minutes ago from Keighley, England

  @virginmedia when is someone going to ring us back after the failure to apply the package to our account we sorted on the phone yet still hasn’t changed or a manager ringing back to deal with the complaint. Shocking services but soon quick to mailing bills out!

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 57 minutes ago from Keighley, England

  @virginmedia You haven’t applied the contract you sent out and the balance on our account is double the contract charge and your advice said pay in full to speak to someone if not it tough. And then said it would then be credited on the account. Your advisor are no help.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alloqui Strix (@AlloquiStrix) reported 1 minute ago

  @virginmedia First thing this morning you said the outage in my area (22) would continue for another week,then another message saying it would be fixed today, and now a message saying it'll be a week again. Is there a playbook you guys are using to wind up its customers?

• 
  Alloqui Strix (@AlloquiStrix) reported 3 minutes ago

  An in-place upgrade which is causing a 10 day outage - pretty awful planning @virginmedia. And telling us it would be fixed in 1 day, then 2 days, then 4 days, then 3 days, then 4 days, then 10 days - is a bit of a joke.

• 
  Nick Sloan (@sloany1976) reported 3 minutes ago

  @virginmedia Anyone available to help get me logged in? I have an account but wether on browser or on the app I keep getting the same issue

• 
  Bernie Hynes (@TheBernie1967) reported 8 minutes ago

  @El_Lloydie @virginmedia We’ve had shocking ‘service’ too after moving home. Gobsmacked how bad to be honest!

• 
  Phil (@philbreadin) reported 8 minutes ago

  @virginmedia how come my bill has jumped from £55 to £72 mid contract? I understand it's April and a small price increase is expected but £17 is taking the mick. With the issues I've had lately @skytv is looking more tempting.

• 
  Cal (@CNeto97) reported 9 minutes ago

  @virginmedia need help M217NS , WiFi down, landline down no way to call keeps disconnecting me on call and your team can’t hear me need to sort this asap

• 
  Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported 10 minutes ago

  Had quite a battle with Virginmedia this morning when reporting a fault . Wanted me to crawl down on the floor and reach behind the cupboard to start unplugging and then plugging things back in again. Explained in the to her that I have arthritis in my spine as an elderly person and I’m result took a real battle to get them to send a Technician out - apart from anything else tiring having to navigate all the various menus to even get to speak to a human being. Really beginning to wish I had not renewed my contract with #Virginmedia and had gone elsewhere @virginmedia .

• 
  Riggers (@dononerigby) reported 10 minutes ago

  @virginmedia truly awful customer service stay on hold for an hour then get cut off I pay for services and then don't get them and then you can't get hold of them

• 
  Alloqui Strix (@AlloquiStrix) reported 12 minutes ago

  @virginmedia My point was that the date of fix changed from 1 day, to 2, then 4, 3, 10, 4, and 10 days. Broadband is an amenity nowadays and your customers should not be without it for this length of time, especially when I'm told it's an upgrade of the infrastructure.

• 
  Joshy R 🌒 (@JJRussell95) reported 19 minutes ago

  @virginmedia don’t care about about their vulnerable customers and their Customer service are useless Robots reading off a script @VirginMedia_TV