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Virgin Media outages and service status in Nelson, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Nelson, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 8, 7:58 PM GMT+1.
  • 58% Internet (58%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 6% TV (6%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Nelson, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Virgin Media

Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Nelson, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Rossendale, Burnley, Keighley, and Nelson.

CityProblem TypeReport Time
Blackburn Internet 4 hours ago
Blackburn Internet 7 hours ago
Blackburn Internet 1 day ago
Blackburn Total Blackout 2 days ago
Blackburn Internet 2 days ago
Blackburn Total Blackout 2 days ago

Nearby cities with recent reports

Blackburn

16 recent signals

4 hours ago
Rossendale

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

  • djbowers14
    D J Bowers (@djbowers14) reported from Great Harwood, England

    Moved from @skytv to @virginmedia after 8 years and being a VIP customer with Sky. Poor service and a huge increase in price. Lost a longstanding customer. Now to try Virgin Media and see how this goes.

  • FunnyTrickster
    Vincent Brindle 🔶🌍🇪🇺🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@FunnyTrickster) reported from Burnley, England

    @jmtb18 @virginmedia @Virgin_Victoria Issues in Burnley too. It's been up and down like a yoyo. TV box light keeps flashing too.

  • NickyRobbo80
    Nicky (@NickyRobbo80) reported from Blackburn, England

    If 2020 was an Internet provider it would be @virginmedia Solve the problem of losing IP address by restarting router. It was restarting the router that caused it. Restarted anyway and now the router won't connect to the Internet and all devices say no IP address #stressed

  • SamMcCartney
    Sam McCartney (@SamMcCartney) reported from Rawtenstall, England

    @Craig273 @virginmedia No. I just want to cancel sky sports as for £31.75 a month I don’t get the use out of it. I was lied to saying it would affect my package discount. I already get BT sport for free and if Amazon will be streaming more it’s pointless

  • btownofficial_
    officialBtown (@btownofficial_) reported from Rawtenstall, England

    @virginmedia why is it taking so long to sort out the fifa issue it’s *************** everyone who are on VM and want to play futchamps why can’t you give us a time scale on when it should be ready @NepentheZ @Itshaber @Marshall89HD

  • mooseandme1
    Moose And Me (@mooseandme1) reported from Great Harwood, England

    @virginmedia you’ve sent me an outrageous bill with £35 in charges that you said you were waiving. Non of your call centres are open (undertandably) I cant get text support & there’s no other help available. You are going to bill me £120 for a £50 service and I can stop you.

  • mrtariqmahmood
    Tariq Mahmood (@mrtariqmahmood) reported from Burnley, England

    @virginmedia lnternet very intermittent. Router fault. But you won't send replacement so I am changing to Vodafone. Sick to death of the awful service I get from Virginmedia.

  • Logical1966
    Aaron (@Logical1966) reported from Keighley, England

    @virginmedia what the hell is the point of not having a team available for broadband faults but you can send a link to log on to your website- I can’t access your website because I my bloody broadband isn’t working are you stupid or something 🤬🤬🤬

  • SharonBradbury
    Sharon Bradbury (@SharonBradbury) reported from Haworth, England

    @virginmedia you have an exposed wire that goes down the side of my house and across my back garden so you’re able to provide a service to some houses below. I can’t find any written consent from the previous owners of the house. Major work will be starting soon...

  • xNasminx
    Nasmin Shabir ♡ (@xNasminx) reported from Keighley, England

    @virginmedia Yes I always use the service status tool... But still signal is constantly dropping, which results in resetting the router . Not happy to say we pay £45 a month for just broadband alone and can hardly get online most of the time... It's frustrating

  • ryanchapmanx
    RC (@ryanchapmanx) reported from Blackburn, England

    How to waste my time 2019 - @virginmedia sort your customer service out :)

  • ryanchapmanx
    RC (@ryanchapmanx) reported from Blackburn, England

    @geewelchx @virginmedia Mate I was on phone for a hour told them to shove their internet up their ass and going elsewhere Lmao their customer service is shocking so I did it back

  • subz_1
    𝑺𝒖𝒃𝒉𝒂𝒏 🇵🇸 ⏱ (@subz_1) reported from Accrington, England

    At this point I don’t know whether my snapchat is down or my WiFi is aids #virginmedia

  • shadiebrfc_
    Shadie (@shadiebrfc_) reported from Accrington, England

    Virgin media are so shit!!

  • saeedahmed0
    Saeed Uchiha (@saeedahmed0) reported from Burnley, England

    @virginmedia your internet is awful! I’m not paying for a black box that flashes lights. Fix up

  • EmilyMc767
    Emily (@EmilyMc767) reported from Blackburn, England

    @virginmedia It’s a media account, but it was more about the quality of the call. It’s not the way to treat a customer. Thanks

  • Logical1966
    Aaron (@Logical1966) reported from Keighley, England

    @virginmedia @virginmedia sorry this was for your service provider @YodelOnline not you

  • MATTYB00SH
    𝕄𝔸𝕋𝕋𝕐𝔹𝕆𝕆𝕊ℍ (@MATTYB00SH) reported from Burnley, England

    Switching broadband providers from Virgin Media to Sky is proving to be such a bad decision while trying to work from home these last 5 weeks. Multiple connection drops every morning. It's a poor situation when tethering to your phone data is far more reliable. @SkyHelpTeam

  • SharonBradbury
    Sharon Bradbury (@SharonBradbury) reported from Haworth, England

    @virginmedia We are a customer but this particular cabling just services the houses below.

  • scottburnley
    scott mitchell (@scottburnley) reported from Colne, England

    @virginmedia can someone please get in touch with me has your broadband after 7pm is absolutely crap and I've totally had enough of it now

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • citizensmitty82
    Rich (@citizensmitty82) reported

    @virginmedia Please help, can someone contact me to resolve a problem with my contract. I agreed one price and being charged another. Your team will not help me and don’t seem to understand.

  • bazza77
    Alan Pogson (@bazza77) reported

    @virginmedia I’ve tried the ‘fix’ for this since Saturday, it’s a hard drive fault and the agent couldn’t tell me this or arrange a new box, I now have to wait for a phone call for an engineer to tell me it’s a hard drive & I need a new box !!!

  • JoeCoyne
    Joe Coyne (@JoeCoyne) reported

    @virginmedia Your engineer visited on Friday and had to replace the router as it was faulty. I would expect you to provide a partial refund for the service I have been unable to use for the past 3-4 months

  • Dominiho7
    Dominic Hanley (@Dominiho7) reported

    @virginmedia Same network, through my laptop

  • TilzJ
    Tilak Jagatia (@TilzJ) reported

    @virginmedia my internet has suddenly gone down in Ruislip. Service checker isn’t clear whether it’s an outage or down to our address only

  • r_lidx
    Lx (@r_lidx) reported

    @virginmedia things had to be moved around! Time taken off work, Making sure someone will be home waiting for the installation to be done. Only to be told. ‘It’s cancelled and we can not provide you with any other dates’ this is ridiculous and your service is BEYOND APPALLING

  • robintjohnson8
    Robin Johnson (@robintjohnson8) reported from Coventry, England

    @virginmedia As I am a sane human being, I’ve already looked online for help. Why answer like this - an obvious bot response. ??

  • Rawkeyofficial1
    Rawkeyofficial (@Rawkeyofficial1) reported

    @virginmedia Yes called the line no known issues ran line test no know issues. Strange

  • cooney1875
    Tony (@cooney1875) reported

    @virginmedia there seems to be a problem with your broadband in Bradford, no network all morning, could you please shed some light on this? Much obliged.

  • palmsvilla
    Jan Smith (@palmsvilla) reported

    @virginmedia Today is my fibre phone switch over day and it has not gone well -no phone line - no help from anyone at virgin -can anyone sort this for me and if so how do I get in touch