Virgin Media outages and service status in Nelson, England

Problems in the last 24 hours in Nelson, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nelson, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Nelson, Burnley, and Darwen.

City	Problem Type	Report Time
Blackburn	Internet	15 hours ago
Blackburn	Internet	15 hours ago
Blackburn	Wi-fi	18 hours ago
Blackburn	Wi-fi	21 hours ago
Blackburn	E-mail	21 hours ago
Blackburn	Internet	21 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

• 
  Hol (@HolGaffneyx) reported 7 minutes ago from Blackburn, England

  @virginmedia Still nothing, we were told 24 hours and they would call but still no call, wondering if you can tell me how long this will take? Cause I'll cancel and go elsewhere

• 
  Laurence (@LaurenceBoom) reported 8 minutes ago from Colne, England

  @virginmedia for the past 2-3 weeks I have had issues with on demand content, and the broadband. When I try to play a sky cinema film, the audio plays; but no picture. BBC iplayer is the same! The router is next to the virgin box, so dont understand what is going on.

• 
  Kevin Kitten (@LovecloughKev) reported 8 minutes ago from Rawtenstall, England

  @virginmedia Why is your WhatsApp chat so rubbish for the 4th time i have been kicked off. Terrible service

• 
  Tariq Mahmood (@mrtariqmahmood) reported 15 minutes ago from Burnley, England

  @virginmedia lnternet very intermittent. Router fault. But you won't send replacement so I am changing to Vodafone. Sick to death of the awful service I get from Virginmedia.

• 
  Moose And Me (@mooseandme1) reported 15 minutes ago from Great Harwood, England

  Cracks me up that the main feature of BT’s internet provision currently being advertised is that it breaks! And you can book a slot to fix it Why not invest your advertising budget in stopping it from breaking? Not to be smug but (touch wood) @virginmedia has never conked out!

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 18 minutes ago from Keighley, England

  @virginmedia We aren’t getting anywhere and you cut us off. This has to be worst service, if I performed as your advisor I would be sacked! How do we get to resolve the issue via the above method?

• 
  Wightpie (@wightpie) reported 21 minutes ago from Blackburn, England

  @virginmedia So why then a) does it specify postal and b) not provide a field for mobile number. At best it’s misleading and at worst incompetent

• 
  Dean Wainwright (@WainwrightDean) reported 24 minutes ago from Accrington, England

  @virginmedia Thanks for fixing it this morning, I trust given I’d no service for circa 36hrs I’ll see a credit upon my next bill?

• 
  Scott Nelson (@ScottShaqNelson) reported 28 minutes ago from Keighley, England

  @virginmedia problems with my router and your tech help told me the cables must have come loose. I didn’t touch or move the router or the cables and your help got it back on by telling me that me tightening it resolved it. I never touched it. can’t you admit the router is faulty

• 
  patricia foy (@PattipooFoy) reported 29 minutes ago from Blackburn, England

  @virginmedia No TV from 23rd December till 29th! Got a new box fitted, okay for about a week then started playing up again! Spent 3 hours on the phone Thursday night trying to sort to no avail...need an engineer to come out again...but no idea how to arrange!! Terrible service 😑

• 
  officialBtown (@btownofficial_) reported 32 minutes ago from Rawtenstall, England

  @virginmedia why is it taking so long to sort out the fifa issue it’s *************** everyone who are on VM and want to play futchamps why can’t you give us a time scale on when it should be ready @NepentheZ @Itshaber @Marshall89HD

• 
  Will_BRFC.1875 (@WillBr1875) reported 39 minutes ago from Great Harwood, England

  @virginmedia There isn't anything that could help with the problem because I don't fully understand what everything is or means etc It could do with a technician to have a look, something similar as happened before and you sent a technician out

• 
  Dave Gracey (@lamsom) reported 45 minutes ago from Blackburn, England

  @virginmedia Your mobile network is crap & your customer service is just as bad.

• 
  𝕄𝔸𝕋𝕋𝕐𝔹𝕆𝕆𝕊ℍ (@MATTYB00SH) reported 50 minutes ago from Burnley, England

  Switching broadband providers from Virgin Media to Sky is proving to be such a bad decision while trying to work from home these last 5 weeks. Multiple connection drops every morning. It's a poor situation when tethering to your phone data is far more reliable. @SkyHelpTeam

• 
  Ian Lumsden (@ianlumsden) reported 51 minutes ago from Burnley, England

  @virginmedia I have been trying to get through to customer service for the past two days, the call is usually immediately rejected or I am told the call waiting time is an hour. I have had enough and as soon as I get through I am cancelling my account. 😡

• 
  Shigufta khan (@Shigufta1) reported 52 minutes ago from Blackburn, England

  @virginmedia Problems with my TV very frustrating not being able to speak to anyone. For a communication provider the service being offered is not acceptable

• 
  Nasmin Shabir ♡ (@xNasminx) reported 54 minutes ago from Keighley, England

  @virginmedia Yes I always use the service status tool... But still signal is constantly dropping, which results in resetting the router . Not happy to say we pay £45 a month for just broadband alone and can hardly get online most of the time... It's frustrating

• 
  Sam Yates (@Sam_yates4) reported 56 minutes ago from Old Laund Booth, England

  @neilayates @virginmedia I believe they were the "3rd Party" that also caused the Microsoft 365 outage which killed our session yesterday!

• 
  Gareth Beck (@BeckGareth) reported 56 minutes ago from Burnley, England

  @virginmedia gone down in BB10 again

• 
  Dorothy Carr (@dottydinosaur) reported 58 minutes ago from Blackburn, England

  @MisterVivian @utv @virginmedia @ITV Here in Blackburn vigin 113 itv is not working but someone on twitter told me to watch 853 😕 it works

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr Elaine Rust (@elainerust) reported 2 minutes ago

  @virginmedia YOU’VE CANCELLED MY SWITCH AGAIN. THREE TIMES YOU’VE DONE THIS. It’s unbelievable that you can get away with it. @ofcom @MoneySavingExp Please help.

• 
  Kilsally Redux (@Kilsally_Redux) reported 11 minutes ago

  Virgin Media O2 is gearing up to provide wholesale access to its network to challenge the dominance of BT. But it said Openreach was seeking to “choke” off competition before it had truly begun by luring third party companies away.

• 
  Tellmewhatyouknow (@Tellmewhat49871) reported 11 minutes ago

  @virginmedia All our virgin and internet down during England v Argentina. We are not paying this whole month.

• 
  JR (@Dadyougeek) reported 11 minutes ago

  @appleblossomBe @virginmedia @LutzSchuler Nope they was more than happy to cancel it today!

• 
  Steve O (@saoc78) reported 13 minutes ago

  @virginmedia why is your Comms so rubbish? There's an outage in the area, confirmed on the website, but I keep getting texts saying it's fixed. 8 texts in the last 2 mins too. But everything is still off and your site still says there's an outage.

• 
  FPL Gazza (@Gazza_FPL) reported 15 minutes ago

  @virginmedia who can help with an issue. Over 4 weeks since signed up but still no resolution to issue regarding unable to sign in to account. Also complaint number C-1007267370 pending. IT number PO1361386. #VirginMedia

• 
  Si Smith (@sjslfcforever) reported 17 minutes ago

  @virginmedia I’ve now been booted off the phone as your automated service is not very good and your live chat has kicked me off twice in the last half hour, I’m glad your saving money getting a bot to handle calls but maybe a human being would be better, could someone contact me.

• 
  Dr Elaine Rust (@elainerust) reported 23 minutes ago

  @virginmedia I’ve sent a direct message but have received an auto response identical to the message you have already sent me. Is anyone prepared to help?

• 
  Samet (@Samet_UK) reported 25 minutes ago

  @AmyHeppi @virginmedia Same here. It’s been over 24 hours and my Wi-Fi is still down. I’ve called support twice—they only say there’s an area outage with no updates. The status page isn't helpful too. Really disappointed with Virgin Media. Time to look at other providers.

• 
  Leon Fear (@LeonFear) reported 26 minutes ago

  If I paid @virginmedia pro-rata, on the basis they provided a reliable service, my bill would be around £1.50 a month!