Virgin Media outages and service status in Nelson, England

Problems in the last 24 hours in Nelson, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nelson, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Rossendale, Nelson, and Burnley.

City	Problem Type	Report Time
Blackburn	E-mail	14 hours ago
Blackburn	Wi-fi	2 days ago
Blackburn	Wi-fi	2 days ago
Blackburn	Internet	2 days ago
Blackburn	Internet	2 days ago
Blackburn	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

• 
  Dorothy Carr (@dottydinosaur) reported 7 seconds ago from Blackburn, England

  @MisterVivian @utv @virginmedia @ITV Here in Blackburn vigin 113 itv is not working but someone on twitter told me to watch 853 😕 it works

• 
  andrew day (@dazzle961) reported 4 minutes ago from Blackburn, England

  @virginmedia I haven't been able to sign in to my Virginia media for years so complete waste of time Time to sack you lot off

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 8 minutes ago from Keighley, England

  @virginmedia Yeah, we have been charged wrong for the past two months even though the account was clear when we entered a new contract with you, now we been challenging it since August! Told manager will ring and then they don’t and then you charge us wrong, and then to make your customer

• 
  Jonny Brayson (@braysoj1) reported 9 minutes ago from Keighley, England

  @virginmedia why is the picture Quality so bad on the sky sports red button

• 
  Sally O'Donnell (@SallyOdonnell) reported 13 minutes ago from Burnley, England

  @virginmedia Hi thank you however a good start would be you to know your client base. Some of us are just not tech savvy and being talked to like an idiot is not the way to win hearts and minds let alone customer loyalty. Felt very undermined and very disappointed.

• 
  Saeed Uchiha (@saeedahmed0) reported 16 minutes ago from Burnley, England

  @virginmedia your internet is awful! I’m not paying for a black box that flashes lights. Fix up

• 
  Nobby (@nobby1979) reported 26 minutes ago from Keighley, England

  @virginmedia There seems to be a problem in the bd10 area that's effect the TV and internet when your engineerds are fixing the problem or so the automated voice saying but this has been going on since Friday

• 
  𝔸𝕓𝕦𝕝|𝕊𝕙𝕖𝕝𝕓𝕪 (@IamAbulShelby) reported 28 minutes ago from Burnley, England

  @virginmedia @BexInfante mine is now not working at all

• 
  Tariq Mahmood (@mrtariqmahmood) reported 29 minutes ago from Burnley, England

  @virginmedia lnternet very intermittent. Router fault. But you won't send replacement so I am changing to Vodafone. Sick to death of the awful service I get from Virginmedia.

• 
  Nicky (@NickyRobbo80) reported 32 minutes ago from Blackburn, England

  If 2020 was an Internet provider it would be @virginmedia Solve the problem of losing IP address by restarting router. It was restarting the router that caused it. Restarted anyway and now the router won't connect to the Internet and all devices say no IP address #stressed

• 
  NJW (@NJWesthead) reported 33 minutes ago from Rawtenstall, England

  @virginmedia Broadband/TV outage until 2:35pm but can’t register a loss of service as page doesn’t load. On 4G so problem is with you. Why advertise you’ll compensate if there’s no way to get it?!

• 
  𝑺𝒖𝒃𝒉𝒂𝒏 🇵🇸 ⏱ (@subz_1) reported 37 minutes ago from Accrington, England

  At this point I don’t know whether my snapchat is down or my WiFi is aids #virginmedia

• 
  nevynxxx (@nevynxxx) reported 38 minutes ago from Rawtenstall, England

  @virginmedia I understand your call centres are suffering, but 2 hours for text chat support and a phone line that 4 menu levels deep hangs up is not good enough. Massively annoyed and time wasted.

• 
  Wightpie (@wightpie) reported 39 minutes ago from Blackburn, England

  @virginmedia So why then a) does it specify postal and b) not provide a field for mobile number. At best it’s misleading and at worst incompetent

• 
  RC (@ryanchapmanx) reported 40 minutes ago from Blackburn, England

  @geewelchx @virginmedia Mate I was on phone for a hour told them to shove their internet up their ass and going elsewhere Lmao their customer service is shocking so I did it back

• 
  Salma Khan (@Salma_abdx) reported 42 minutes ago from Great Harwood, England

  @virginmedia They have improved but this is a regular issue now. This should be looked into, especially with the prices you charge for the services.

• 
  𝕄𝔸𝕋𝕋𝕐𝔹𝕆𝕆𝕊ℍ (@MATTYB00SH) reported 46 minutes ago from Burnley, England

  Switching broadband providers from Virgin Media to Sky is proving to be such a bad decision while trying to work from home these last 5 weeks. Multiple connection drops every morning. It's a poor situation when tethering to your phone data is far more reliable. @SkyHelpTeam

• 
  Will_BRFC.1875 (@WillBr1875) reported 46 minutes ago from Great Harwood, England

  @virginmedia There isn't anything that could help with the problem because I don't fully understand what everything is or means etc It could do with a technician to have a look, something similar as happened before and you sent a technician out

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 46 minutes ago from Keighley, England

  @virginmedia You haven’t applied the contract you sent out and the balance on our account is double the contract charge and your advice said pay in full to speak to someone if not it tough. And then said it would then be credited on the account. Your advisor are no help.

• 
  Matthew Stansfield (@matt_stanny) reported 50 minutes ago from Burnley, England

  @virginmedia It says not on there but when I call the support number there is a recorded message saying there is an issue and engineers are working on it.....been same all week.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ⚛️ 🏴‍☠️BlackFeared🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Loftusm24) reported 3 minutes ago

  @virginmedia since the six week holidays have started you're internet as been absolute ****.....

• 
  Emma Thompson (@emmathompy) reported 5 minutes ago

  @virginmedia hi - I've done a few speed tests now that show I've got poor connection below what's expected (below 30mb) in my house but I seem to just go round in circles in my account to request a free pod and can't actually do it anywhere. Can you help please?

• 
  🎀 (@guineapigharua) reported 6 minutes ago

  is virgin media wifi down for anyone else rn ughhhh

• 
  Susan Harding 🩵 🇬🇧 (@SusanHarding28) reported 7 minutes ago

  @Bebs1000 @vodafone Left them a long time ago! Shocking company with customer service equal to that of Virgin Media 🙄

• 
  Stephen Maddock (@stephenm68) reported 10 minutes ago

  @virginmedia @virginmedia I have just DM’d you again because I have just had another three texts from you saying that the issue will now not be fixed until 18 August. Despite the fact that an hour earlier you told me it would be fixed by 4 pm today. This will take us today 23 of zero Internet

• 
  Dr Shama Junejo (@ShamaJunejo) reported 12 minutes ago

  There is no WiFi service since yesterday in South Croydon @virginmedia and no one is providing information that when it will be restored. You are the worst broadband provider in the area with pathetic customer service.

• 
  Tom (@tommoyiddo) reported 15 minutes ago

  @JKloppsKop @PolitlcsUK Virgin Media isnt a subscription service. Its a telecommunications service. You get 14 days from when you sign up to their services by phone or online already.

• 
  John Bhoy Walton (@walton_bhoy) reported 16 minutes ago

  Now my Internet has completely went from being intermittent to nothing 2nd engineer visit and to quote your call operator a "more skilled engineer " this time. Apologies in my dm doesnt stop money coming my bank for a bad service. @virginmedia

• 
  Nelinho (@Nelhino1) reported 17 minutes ago

  Is there a broadband outage in South Tyneside. NE35? @virginmedia

• 
  Brit Ian (@dearbrit_ian) reported 17 minutes ago

  @SandyofSuffolk You really are out of touch, unsurprisingly. Virgin Media getting fined £28 million for preventing customers from cancelling their subscription shows that this is endemic. Many businesses insist that you contact them via telephone to cancel, but they make it impossible to reach them via telephone. These days, many recurring payments are automated against your bank card so you cannot cancel it via the app, you have to cancel the actual card.