Virgin Media outages and service status in Nelson, England

Problems in the last 24 hours in Nelson, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nelson, England

The most recent Virgin Media outage reports came from the following cities: Rossendale, Blackburn, Nelson, and Burnley.

City	Problem Type	Report Time
Rossendale	Internet	2 hours ago
Blackburn	Total Blackout	3 hours ago
Blackburn	Internet	7 hours ago
Blackburn	Internet	14 hours ago
Blackburn	Internet	1 day ago
Blackburn	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

• 
  𝐂𝐨𝐮𝐫𝐭𝐧𝐞𝐲 𝐀𝐥𝐞𝐱𝐚𝐧𝐝𝐫𝐚 (@courtsthomasx) reported 12 minutes ago from Blackburn, England

  @virginmedia My Broadband has been down for quite a few days now. I have no received any text updates and would like to speak to somebody with regards to down time and to get an ETA of when it should be back up and running.

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  𝔸𝕓𝕦𝕝|𝕊𝕙𝕖𝕝𝕓𝕪 (@IamAbulShelby) reported 13 minutes ago from Burnley, England

  @virginmedia @BexInfante mine is now not working at all

• 
  Laurence (@LaurenceBoom) reported 16 minutes ago from Colne, England

  @virginmedia for the past 2-3 weeks I have had issues with on demand content, and the broadband. When I try to play a sky cinema film, the audio plays; but no picture. BBC iplayer is the same! The router is next to the virgin box, so dont understand what is going on.

• 
  🚩Bazza B 🏴 (@bazza_bee78) reported 20 minutes ago from Burnley, England

  @virginmedia No mention of any temporary resolutions or any form of compensation for the loss of service

• 
  James Swinburne (@jaswinburne1) reported 22 minutes ago from Silsden, England

  @virginmedia It’s technical issues with the broadband and network stability issues. No one wants to help, I’ve spoken to 3 technicians and no one has offered a resolution. Joke

• 
  Vincent Brindle 🔶🌍🇪🇺🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@FunnyTrickster) reported 26 minutes ago from Burnley, England

  @jmtb18 @virginmedia @Virgin_Victoria Issues in Burnley too. It's been up and down like a yoyo. TV box light keeps flashing too.

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 28 minutes ago from Keighley, England

  @virginmedia You haven’t applied the contract you sent out and the balance on our account is double the contract charge and your advice said pay in full to speak to someone if not it tough. And then said it would then be credited on the account. Your advisor are no help.

• 
  Wightpie (@wightpie) reported 28 minutes ago from Blackburn, England

  @virginmedia Also given that link is for postal marketing how exactly does that help with phone calls? As it stands your systems are non-compliant

• 
  Flying Officer O’Connor🇬🇧 (@seanyseanysaeny) reported 30 minutes ago from Silsden, England

  @virginmedia Yes, it’s rubbish. The service you provide is really poor. All you ever get told to do is switch of and reboot. Never works.

• 
  Dave Gracey (@lamsom) reported 30 minutes ago from Blackburn, England

  @virginmedia There’s absolutely nothing wrong with the phone, I can travel to different areas and get 4 bars on my phone and it works no problem, the problem is in the area I live.The reception always used to be fine but for quite some time now it’s been awful, I currently have one bar.

• 
  Will_BRFC.1875 (@WillBr1875) reported 35 minutes ago from Great Harwood, England

  @virginmedia There isn't anything that could help with the problem because I don't fully understand what everything is or means etc It could do with a technician to have a look, something similar as happened before and you sent a technician out

• 
  dianeG (@deghunter) reported 35 minutes ago from Brierfield, England

  @virginmedia trying to work from home with regular weekly loss of broadband isn’t a service, it’s a disgrace. Will be leaving

• 
  Sally O'Donnell (@SallyOdonnell) reported 38 minutes ago from Burnley, England

  @virginmedia Hi thank you however a good start would be you to know your client base. Some of us are just not tech savvy and being talked to like an idiot is not the way to win hearts and minds let alone customer loyalty. Felt very undermined and very disappointed.

• 
  M (@maggiehtfcmay) reported 38 minutes ago from Sowerby Bridge, England

  @andym1900 @virginmedia My phone goes onto emergency calls only when I leave the UK. Even happened when I went to the Islw of Man🙄 Never had an issue before signing up with them. Poor do.

• 
  andrew day (@dazzle961) reported 39 minutes ago from Blackburn, England

  @virginmedia I haven't been able to sign in to my Virginia media for years so complete waste of time Time to sack you lot off

• 
  officialBtown (@btownofficial_) reported 44 minutes ago from Rawtenstall, England

  @virginmedia why is it taking so long to sort out the fifa issue it’s *************** everyone who are on VM and want to play futchamps why can’t you give us a time scale on when it should be ready @NepentheZ @Itshaber @Marshall89HD

• 
  nevynxxx (@nevynxxx) reported 47 minutes ago from Rawtenstall, England

  @virginmedia I understand your call centres are suffering, but 2 hours for text chat support and a phone line that 4 menu levels deep hangs up is not good enough. Massively annoyed and time wasted.

• 
  strange little Flo (@FloButcher84) reported 48 minutes ago from Blackburn, England

  @virginmedia bb3 area: internet has been down since yesterday morning & update it's not going to be fixed till tomorrow. I have a online business to run & kids need to do their homework online, can't stream any tv either. Can I ask what the issue is & why its taking so long?

• 
  Marky T from We Are G4m3rs (@oO_MarkT_Oo) reported 57 minutes ago from Burnley, England

  @virginmedia please can you tell me the service status on BB12 7DF. My speeds are non existent and your service page on the website is down.

• 
  Ian Cardy (@IanCardy2) reported 60 minutes ago from Rawtenstall, England

  Service from @virginmedia is disgusting for existing customers! Dial 150 hold for 20mins someone answers but can hardly speak English then hang up when I ask for a new deal #customerservice try calling back & it’s busy so “sorry can’t help today call tomorrow 8am some of us work!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ermito Fernandes (@ErmitoF) reported 4 minutes ago

  Frustrating internet outage all day from @virginmedia while neighbors stayed connected! 😡 ​Had to cancel crucial work meetings and risk client deadlines with zero proactive suppor from service provider. ​Anyone else experiencing selective blackout?

• 
  pat (@wfc2000uk) reported 10 minutes ago

  @LutzSchueler @virginmedia we hade no broadband for 3 days or so no, my contract don’t run out till may, I need to cancel and get a more reliable service my with is terminal ill and , she needs the wi fi and the home service as matter for emergency’s,please could you help in this

• 
  Tom Quante (@TomQuante) reported 12 minutes ago

  @virginmedia You won't answer your phone (apparently this is a tactic you use..?) and I am not paying my increased bill. Cancelled my DD with you so I will let you chase me instead. Your customer service is still terrible

• 
  roger07 *** (@germann_ro) reported 14 minutes ago

  @virginmedia @bexholloway Hi is there any known issues with sky sports app login ?

• 
  Amrit Phull (@Amrit_Phull) reported 17 minutes ago

  @virginmedia @306notout Can you be more pathetic! I tried calling your bullshit customer service line and the lines are closed!!!

• 
  Pat McAuliffe (@PatMcA) reported 21 minutes ago

  @virginmedia hi trying to sort out a log on to account issue , cannot resolve it online and phone keeps knocking us off. If not resolved soon am moving to Sky

• 
  Yogendra Singh (@Yogendras41) reported 21 minutes ago

  @virginmedia It's always broadband issue in Mansfield Uk almost every month 2 or 3 days why I am paying bill if always has the issues so NOT RECOMMENDED FOR ANY NEW USER go with another broadband services

• 
  Louie Ells (@louie_elliott22) reported 23 minutes ago

  @tizyfv @virginmedia They ain’t bad for me they just give me 150 ping on NaC and 130 on Middle East

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  Wilko 🇬🇧 (@Darren_W70) reported 25 minutes ago

  @virginmedia Not TV we have problems with You installed our fibre on the 29th still isn't working. Every time I call the operator goes through the same script then sends out an engineer. 3 visits so far they all say it's IT. Left my disabled wife and family without internet.

• 
  Kate and her girls (@kateandhergirls) reported 28 minutes ago

  @MartinSLewis plz help. @virginmedia told me I was out of contract when in fact I have another yr, tried to switch plans via your site & im currently paying £36pm for 500mb whereas new customers can pay £22.99 for 1GB. VM slapping me with almost £400 get out fee. 😭 #virginmedia