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Virgin Media

Virgin Media outages and service status in Nelson, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Nelson, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 22, 2:12 PM GMT+1.
  • 56% Internet (56%)
  • 19% Wi-fi (19%)
  • 11% Total Blackout (11%)
  • 8% E-mail (8%)
  • 3% TV (3%)
  • 2% Phone (2%)

The latest reports from users having issues in Nelson come from postal codes BB9 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Nelson, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 22: Problems at Virgin Media

Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Nelson, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Nelson, Burnley, and Darwen.

CityProblem TypeReport Time
Blackburn Internet 6 hours ago
Blackburn Wi-fi 9 hours ago
Blackburn Internet 1 day ago
Blackburn Internet 2 days ago
Blackburn TV 2 days ago
Blackburn Internet 2 days ago

Nearby cities with recent reports

Blackburn

24 recent signals

6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

  • MATTYB00SH
    ๐•„๐”ธ๐•‹๐•‹๐•๐”น๐•†๐•†๐•Šโ„ (@MATTYB00SH) reported from Burnley, England

    Switching broadband providers from Virgin Media to Sky is proving to be such a bad decision while trying to work from home these last 5 weeks. Multiple connection drops every morning. It's a poor situation when tethering to your phone data is far more reliable. @SkyHelpTeam

  • Dazmac1882
    Daz Mckavett (@Dazmac1882) reported from Burnley, England

    @virginmedia because you are providing a service that doesn't work, i presume i can leave without a fee

  • djbowers14
    D J Bowers (@djbowers14) reported from Great Harwood, England

    Moved from @skytv to @virginmedia after 8 years and being a VIP customer with Sky. Poor service and a huge increase in price. Lost a longstanding customer. Now to try Virgin Media and see how this goes.

  • matt_stanny
    Matthew Stansfield (@matt_stanny) reported from Burnley, England

    @virginmedia It says not on there but when I call the support number there is a recorded message saying there is an issue and engineers are working on it.....been same all week.

  • IamAbulShelby
    ๐”ธ๐•“๐•ฆ๐•|๐•Š๐•™๐•–๐•๐•“๐•ช (@IamAbulShelby) reported from Burnley, England

    @virginmedia @BexInfante mine is now not working at all

  • dottydinosaur
    Dorothy Carr (@dottydinosaur) reported from Blackburn, England

    @MisterVivian @utv @virginmedia @ITV Here in Blackburn vigin 113 itv is not working but someone on twitter told me to watch 853 ๐Ÿ˜• it works

  • seanyseanysaeny
    Flying Officer Oโ€™Connor๐Ÿ‡ฌ๐Ÿ‡ง (@seanyseanysaeny) reported from Silsden, England

    Just bought Rocketman from @virginmedia donโ€™t waste your money. It wonโ€™t play or even open ยฃ13.99 wasted... #crap #rubbish #terrible

  • FunnyTrickster
    Vincent Brindle ๐Ÿ”ถ๐ŸŒ๐Ÿ‡ช๐Ÿ‡บ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@FunnyTrickster) reported from Burnley, England

    @jmtb18 @virginmedia @Virgin_Victoria Issues in Burnley too. It's been up and down like a yoyo. TV box light keeps flashing too.

  • dazzle961
    andrew day (@dazzle961) reported from Blackburn, England

    @virginmedia **** off Over ยฃ100 !a month for broadband that drops very 5 minutes ******* joke of a company

  • LovecloughKev
    Kevin Kitten (@LovecloughKev) reported from Rawtenstall, England

    @virginmedia Why is your WhatsApp chat so rubbish for the 4th time i have been kicked off. Terrible service

  • gazbullsfan22
    Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England

    @virginmedia We arenโ€™t getting anywhere and you cut us off. This has to be worst service, if I performed as your advisor I would be sacked! How do we get to resolve the issue via the above method?

  • FloButcher84
    strange little Flo (@FloButcher84) reported from Blackburn, England

    @virginmedia bb3 area: internet has been down since yesterday morning & update it's not going to be fixed till tomorrow. I have a online business to run & kids need to do their homework online, can't stream any tv either. Can I ask what the issue is & why its taking so long?

  • MATTYB00SH
    ๐•„๐”ธ๐•‹๐•‹๐•๐”น๐•†๐•†๐•Šโ„ (@MATTYB00SH) reported from Burnley, England

    @virginmedia Yes it works on my phone browser, but not on laptop, so I'll just continue using that method, thanks. One more question; Why do your customer support agents ask for a security password that I use when speaking to an agent, despite being a new customer and haven't set this up yet

  • CathBuchanan80
    Cath Buchanan (@CathBuchanan80) reported from Nelson, England

    Reckon its #virginmedia with the issue, its all the channels not just football #skysports

  • lamsom
    Dave Gracey (@lamsom) reported from Blackburn, England

    @virginmedia Thereโ€™s absolutely nothing wrong with the phone, I can travel to different areas and get 4 bars on my phone and it works no problem, the problem is in the area I live.The reception always used to be fine but for quite some time now itโ€™s been awful, I currently have one bar.

  • jodavidson65
    Jo D #KaftrioNow (@jodavidson65) reported from Nelson, England

    @virginmedia very poor of you

  • ianlumsden
    Ian Lumsden (@ianlumsden) reported from Burnley, England

    @virginmedia I have been trying to get through to customer service for the past two days, the call is usually immediately rejected or I am told the call waiting time is an hour. I have had enough and as soon as I get through I am cancelling my account. ๐Ÿ˜ก

  • lamsom
    Dave Gracey (@lamsom) reported from Blackburn, England

    @virginmedia Your mobile network is crap & your customer service is just as bad.

  • Sam_yates4
    Sam Yates (@Sam_yates4) reported from Old Laund Booth, England

    @neilayates @virginmedia I believe they were the "3rd Party" that also caused the Microsoft 365 outage which killed our session yesterday!

  • BeckGareth
    Gareth Beck (@BeckGareth) reported from Burnley, England

    @virginmedia gone down in BB10 again

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ShhrMor
    Shahar Mor (@ShhrMor) reported

    @Rugby_Scoop @virginmedia TBH, I'm not sure what POM wants. Would he rather the ref penalized the Irish for these "minor" breakdown infringements? His "coaching" actually helped Ireland slow the ball down without being penalized. Not to mention at least 3 yellows that were not given to them...

  • littlechappers
    Mr chappers (@littlechappers) reported

    @virginmedia unfortunately I'm leaving you because of the cost of the service was going up to ยฃ69 per month but a new customer can get the same package for ยฃ24 per month, my disconnection was yesterday Mon 20th July but you still haven't switched it off .

  • AKA_The_RC_One
    Mystery Bird (@AKA_The_RC_One) reported

    @Simon_Whale @virginmedia Don't use Onestream, awful service, kept having mast problems so internet kept failing daily and i couldn't get out of the contract.

  • james_mockford_
    James Mockford (@james_mockford_) reported

    @Simon_Whale @virginmedia Had a similar issue with EE/BT. Sent the faulty router back but they argued I never sent it backโ€ฆ continued to charge me for over 6 months. After complaining they opened an investigation, admitted they lost it and they did eventually send me a cheque for ยฃ400 ๐Ÿ˜Ž

  • IanLythgoe4
    Ian Lythgoe (@IanLythgoe4) reported

    Wish never signed a new contract with virgin media customer service is **** been waiting over a week for a new box gone online to chase and nothing been ordered. Ever since had an upgrade to new software nothing but problems @virginmedia

  • Jamaal162
    Jamaal (@Jamaal162) reported

    @jonoread @ajzxne They knew owned and run by the same company.. virgin media 02โ€ฆ literally just a subsidiary branded to capture a different market ie the ones who are smart enough to not pay 3 to 4x the amount for the same service

  • ElodieGenest
    Elodie Genest (@ElodieGenest) reported

    @O2 I am currently in the USA and received a message about roaming charges ending on the 20th. I am a Virgin Media Volt customer and should have O2 Travel Inclusive Zone. Can you please confirm my account is set up correctly so I don't get charged tomorrow?"

  • JasonBurns_CM
    Jason Burns (@JasonBurns_CM) reported

    @LK_Yanited @Simon_Whale @virginmedia I've taught their customer service about how to fix their own issues it's so bad.

  • HoMcArdle
    Craig McArdle (@HoMcArdle) reported

    @virginmedia Already done this many times with the same outcome. You have made no attempt to fix this issue. Iโ€™ve responded several times with my account details and you do nothing. Reported to ofcom and now dealing with CISAS. You have everything you need already

  • nel_andrie
    Andrie Nel (@nel_andrie) reported

    @SpinCat1 @virginmedia The entire "Virgin" is bad news!!!!. Even the gyms!!!. Stay away!!!. I had an equally bad experience...also a virgin branch