Virgin Media

Virgin Media Outage Report in Nelson, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Nelson, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Nelson, Lancashire, England 01/31/2026 03:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Nelson, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Accrington, Sowerby Bridge, Burnley, Rossendale District and Bacup.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi
United KingdomAccrington Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

  • mooseandme1 Moose And Me (@mooseandme1) reported from Great Harwood, England

    @virginmedia you’ve sent me an outrageous bill with £35 in charges that you said you were waiving. Non of your call centres are open (undertandably) I cant get text support & there’s no other help available. You are going to bill me £120 for a £50 service and I can stop you.

  • saeedahmed0 Saeed Uchiha (@saeedahmed0) reported from Burnley, England

    @virginmedia your internet is awful! I’m not paying for a black box that flashes lights. Fix up

  • shadiebrfc_ Shadie (@shadiebrfc_) reported from Accrington, England

    Virgin media are so shit!!

  • Salma_abdx Salma Khan (@Salma_abdx) reported from Great Harwood, England

    @virginmedia They have improved but this is a regular issue now. This should be looked into, especially with the prices you charge for the services.

  • FunnyTrickster Vincent Brindle 🔶🌍🇪🇺🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@FunnyTrickster) reported from Burnley, England

    @jmtb18 @virginmedia @Virgin_Victoria Issues in Burnley too. It's been up and down like a yoyo. TV box light keeps flashing too.

  • subz_1 𝑺𝒖𝒃𝒉𝒂𝒏 🇵🇸 ⏱ (@subz_1) reported from Accrington, England

    At this point I don’t know whether my snapchat is down or my WiFi is aids #virginmedia

  • Logical1966 Aaron (@Logical1966) reported from Keighley, England

    @virginmedia what the hell is the point of not having a team available for broadband faults but you can send a link to log on to your website- I can’t access your website because I my bloody broadband isn’t working are you stupid or something 🤬🤬🤬

  • btownofficial_ officialBtown (@btownofficial_) reported from Rawtenstall, England

    @virginmedia why is it taking so long to sort out the fifa issue it’s *************** everyone who are on VM and want to play futchamps why can’t you give us a time scale on when it should be ready @NepentheZ @Itshaber @Marshall89HD

  • MATTYB00SH 𝕄𝔸𝕋𝕋𝕐𝔹𝕆𝕆𝕊ℍ (@MATTYB00SH) reported from Burnley, England

    Switching broadband providers from Virgin Media to Sky is proving to be such a bad decision while trying to work from home these last 5 weeks. Multiple connection drops every morning. It's a poor situation when tethering to your phone data is far more reliable. @SkyHelpTeam

  • dazzle961 andrew day (@dazzle961) reported from Blackburn, England

    @virginmedia I haven't been able to sign in to my Virginia media for years so complete waste of time Time to sack you lot off

  • EmilyMc767 Emily (@EmilyMc767) reported from Blackburn, England

    @virginmedia It’s a media account, but it was more about the quality of the call. It’s not the way to treat a customer. Thanks

  • wesleyjodell Wes Odell (@wesleyjodell) reported from Rawtenstall, England

    @PaddyTheBaddy @virginmedia Agreed. It’s terrible. Il be changing when my contract is up

  • mrtariqmahmood Tariq Mahmood (@mrtariqmahmood) reported from Burnley, England

    @virginmedia lnternet very intermittent. Router fault. But you won't send replacement so I am changing to Vodafone. Sick to death of the awful service I get from Virginmedia.

  • SharonBradbury Sharon Bradbury (@SharonBradbury) reported from Haworth, England

    @virginmedia We are a customer but this particular cabling just services the houses below.

  • scottburnley scott mitchell (@scottburnley) reported from Colne, England

    @virginmedia can someone please get in touch with me has your broadband after 7pm is absolutely crap and I've totally had enough of it now

  • ryanchapmanx RC (@ryanchapmanx) reported from Blackburn, England

    @geewelchx @virginmedia Mate I was on phone for a hour told them to shove their internet up their ass and going elsewhere Lmao their customer service is shocking so I did it back

  • ryanchapmanx RC (@ryanchapmanx) reported from Blackburn, England

    How to waste my time 2019 - @virginmedia sort your customer service out :)

  • SharonBradbury Sharon Bradbury (@SharonBradbury) reported from Haworth, England

    @virginmedia you have an exposed wire that goes down the side of my house and across my back garden so you’re able to provide a service to some houses below. I can’t find any written consent from the previous owners of the house. Major work will be starting soon...

  • SamMcCartney Sam McCartney (@SamMcCartney) reported from Rawtenstall, England

    @Craig273 @virginmedia No. I just want to cancel sky sports as for £31.75 a month I don’t get the use out of it. I was lied to saying it would affect my package discount. I already get BT sport for free and if Amazon will be streaming more it’s pointless

  • djbowers14 D J Bowers (@djbowers14) reported from Great Harwood, England

    Moved from @skytv to @virginmedia after 8 years and being a VIP customer with Sky. Poor service and a huge increase in price. Lost a longstanding customer. Now to try Virgin Media and see how this goes.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TheUnitedFan04 Waza (@TheUnitedFan04) reported

    @CookieXUK @virginmedia I was fine with Virgin Media until they wanted to ******* over when renewal time came and basically said **** u when I’ve been with them since 2018 Heard good things about Sky so decided to try them n so far getting lovely speeds then VM 700+ both uk n down

  • pmuzz180 Pmuzz (@pmuzz180) reported

    @virginmedia anyone else having trouble logging in to virgin media and email.

  • TheUnitedFan04 Waza (@TheUnitedFan04) reported

    @CookieXUK @virginmedia I was fine with Virgin Media until they wanted to ******* over when renewal time came and basically said **** u when I’ve been with them since 2018 Heard good things about Sky so decided to try them n so far getting lovely speeds then VM 700+ both uk n down

  • tazrox04 Tom-RS (@tazrox04) reported

    @virginmedia @BlueYonder Your virgin media! You fix technical issues! I’ll head over to Facebook like it’s 2006 I spose.

  • TheUnitedFan04 Waza (@TheUnitedFan04) reported

    @CookieXUK @virginmedia I was fine with Virgin Media until they wanted to ******* over when renewal time came and basically said **** u when I’ve been with them since 2018 Heard good things about Sky so decided to try them n so far getting lovely speeds then VM 700+ both uk n down

  • TheUnitedFan04 Waza (@TheUnitedFan04) reported

    @CookieXUK @virginmedia I was fine with Virgin Media until they wanted to ******* over when renewal time came and basically said **** u when I’ve been with them since 2018 Heard good things about Sky so decided to try them n so far getting lovely speeds then VM 700+ both uk n down

  • tazrox04 Tom-RS (@tazrox04) reported

    @virginmedia @BlueYonder Your virgin media! You fix technical issues! I’ll head over to Facebook like it’s 2006 I spose.

  • TheUnitedFan04 Waza (@TheUnitedFan04) reported

    @CookieXUK @virginmedia I was fine with Virgin Media until they wanted to ******* over when renewal time came and basically said **** u when I’ve been with them since 2018 Heard good things about Sky so decided to try them n so far getting lovely speeds then VM 700+ both uk n down

  • TheUnitedFan04 Waza (@TheUnitedFan04) reported

    @CookieXUK @virginmedia I was fine with Virgin Media until they wanted to ******* over when renewal time came and basically said **** u when I’ve been with them since 2018 Heard good things about Sky so decided to try them n so far getting lovely speeds then VM 700+ both uk n down

  • TheUnitedFan04 Waza (@TheUnitedFan04) reported

    @CookieXUK @virginmedia I was fine with Virgin Media until they wanted to ******* over when renewal time came and basically said **** u when I’ve been with them since 2018 Heard good things about Sky so decided to try them n so far getting lovely speeds then VM 700+ both uk n down