Virgin Media outages and service status in Nelson, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 5 outage signals in the last 24 hours around Nelson, including 4 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 15, 10:07 PM GMT+1.
- Internet (54%)
- TV (20%)
- Wi-fi (18%)
- Total Blackout (7%)
- E-mail (1%)
- Phone (1%)
The latest reports from users having issues in Nelson come from postal codes BB9 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Nelson, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 16: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Nelson, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Burnley, Keighley, Nelson, and Rossendale.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 14 hours ago |
|
|
Internet | 16 hours ago |
|
|
Wi-fi | 19 hours ago |
|
|
TV | 24 hours ago |
|
|
TV | 2 days ago |
|
|
Internet | 2 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nelson, England
Latest outage, problems and issue reports in Nelson and nearby locations:
-
Aaron (@Logical1966) reported from Keighley, England@virginmedia @virginmedia sorry this was for your service provider @YodelOnline not you
-
๐บ๐๐๐๐๐ ๐ต๐ธ โฑ (@subz_1) reported from Accrington, EnglandAt this point I donโt know whether my snapchat is down or my WiFi is aids #virginmedia
-
Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England@virginmedia when is someone going to ring us back after the failure to apply the package to our account we sorted on the phone yet still hasnโt changed or a manager ringing back to deal with the complaint. Shocking services but soon quick to mailing bills out!
-
Salma Khan (@Salma_abdx) reported from Great Harwood, England@virginmedia They have improved but this is a regular issue now. This should be looked into, especially with the prices you charge for the services.
-
scott mitchell (@scottburnley) reported from Colne, England@virginmedia can someone please get in touch with me has your broadband after 7pm is absolutely crap and I've totally had enough of it now
-
Laurence (@LaurenceBoom) reported from Colne, England@virginmedia for the past 2-3 weeks I have had issues with on demand content, and the broadband. When I try to play a sky cinema film, the audio plays; but no picture. BBC iplayer is the same! The router is next to the virgin box, so dont understand what is going on.
-
nevynxxx (@nevynxxx) reported from Rawtenstall, England@virginmedia I understand your call centres are suffering, but 2 hours for text chat support and a phone line that 4 menu levels deep hangs up is not good enough. Massively annoyed and time wasted.
-
Nobby (@nobby1979) reported from Keighley, England@virginmedia There seems to be a problem in the bd10 area that's effect the TV and internet when your engineerds are fixing the problem or so the automated voice saying but this has been going on since Friday
-
RC (@ryanchapmanx) reported from Blackburn, EnglandHow to waste my time 2019 - @virginmedia sort your customer service out :)
-
Nicky (@NickyRobbo80) reported from Blackburn, EnglandIf 2020 was an Internet provider it would be @virginmedia Solve the problem of losing IP address by restarting router. It was restarting the router that caused it. Restarted anyway and now the router won't connect to the Internet and all devices say no IP address #stressed
-
Sam McCartney (@SamMcCartney) reported from Rawtenstall, England@Craig273 @virginmedia No. I just want to cancel sky sports as for ยฃ31.75 a month I donโt get the use out of it. I was lied to saying it would affect my package discount. I already get BT sport for free and if Amazon will be streaming more itโs pointless
-
#hellomynameisSuzie (@suziealderton) reported from Silsden, England@virginmedia absolutely rubbish service since we left @skytv and went over to you. Tv/broadband/phone off again on the whole of our estate-not much help to people working from home. Wont be renewing our contract with you, and will be checking how soon we can cancel!
-
Ian Lumsden (@ianlumsden) reported from Burnley, England@virginmedia I have been trying to get through to customer service for the past two days, the call is usually immediately rejected or I am told the call waiting time is an hour. I have had enough and as soon as I get through I am cancelling my account. ๐ก
-
andrew day (@dazzle961) reported from Blackburn, England@virginmedia I haven't been able to sign in to my Virginia media for years so complete waste of time Time to sack you lot off
-
Wightpie (@wightpie) reported from Blackburn, England@virginmedia Also given that link is for postal marketing how exactly does that help with phone calls? As it stands your systems are non-compliant
-
Flying Officer OโConnor๐ฌ๐ง (@seanyseanysaeny) reported from Silsden, England@virginmedia Yes, itโs rubbish. The service you provide is really poor. All you ever get told to do is switch of and reboot. Never works.
-
๐๐จ๐ฎ๐ซ๐ญ๐ง๐๐ฒ ๐๐ฅ๐๐ฑ๐๐ง๐๐ซ๐ (@courtsthomasx) reported from Blackburn, England@virginmedia My Broadband has been down for quite a few days now. I have no received any text updates and would like to speak to somebody with regards to down time and to get an ETA of when it should be back up and running.
-
Danny Bolton (@dwb89) reported from Altham, EnglandYet again @virginmedia having technical problem on the payment line what a joke this company has become 14 years with them think itโs time to change. And still no word on bill reduction after the down time last week
-
ArmElec (@ArmElec_co_uk) reported from Colne, England@virginmedia Yes, can someone please help it has now been 12 working days since my devices were received by VirginMobileRecycle and still no payment...
-
andrew day (@dazzle961) reported from Blackburn, England@virginmedia **** off Over ยฃ100 !a month for broadband that drops very 5 minutes ******* joke of a company
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
tracy_s (@tracy_s1) reported@virginmedia Now saying that the estimated fix time is 10.05 tomorrow that means 24 hours without the use of tv service we pay for @virginmedia will we get compensation for this?
-
lou pitt ๐ค (@loopyloupy) reported@virginmedia I have no tv at all , its stuck on updating channels after 360 installation been 18 hours like this !! Your tech team (sigh) say its due to this global outage? Really ? Or is it just ****
-
Orla "You're not a sucker to have integrity" (@Orlaaus) reported@TadhgHickey worst day for Virgin Media TV service to go down!
-
Matthew Holmes (@matthewailin) reported@virginmedia You boys going to sort this out tonight or are we still waiting for yesterday morningโs expected fix?
-
Simon Parry (@sparry951) reported@virginmedia In laws have NO TV again this evening. Status checker says there is a TV issue, LE2 9AA
-
South Coast Commuter (@CS_Hants) reportedWell, turns out @skytv are just as useless as @virginmedia. Installed broadband today, forgot to sort out TV and Virgin TV doesnt work with Sky fibre. Now have no telly until they find an install date. Why is this so complicated, why are these firms allowed to be so poor @Ofcom
-
Chris (@chrisdawson_1) reported@virginmedia Morning I am trying to claim the switching credit and submit the proof from my old provider but there doesn't seem a way to do this anywhere. Can you help please?
-
Bigwows ๐๐ค๐ โ๏ธโ๏ธ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@bigwows) reported@cmairsy @virginmedia Zen for internet - rock solid and great customer service, not that youโll need it. But after ditching Virgin we went down the freeview route, Iโm afraid.
-
Dave (@Dave_Syracuse) reported@VirginMedia you're wifi isn't working again. Your say you'll fix it by the 19th of May but that isn't good enough. I pay you for reliable wifi connection every day. I'm not receiving that. This is a formal complaint and I expect to be reimbursed for my stress and inconvenience.
-
Zoey (@YngZoey) reported@virginmedia is there a issue with landlines, canโt recive calls or make them?