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Virgin Media outages and service status in Nelson, England

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Full Outage Map
  • Virgin Media generated 10 outage signals in the last 24 hours around Nelson, including 10 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 17, 3:14 PM GMT+1.
  • 56% Internet (56%)
  • 23% Wi-fi (23%)
  • 15% Total Blackout (15%)
  • 3% TV (3%)
  • 1% E-mail (1%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Nelson, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Nelson, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Rossendale, Burnley, and Keighley.

CityProblem TypeReport Time
Blackburn Wi-fi 8 hours ago
Blackburn Internet 9 hours ago
Blackburn Internet 13 hours ago
Blackburn Internet 14 hours ago
Blackburn Internet 21 hours ago
Blackburn Wi-fi 22 hours ago

Nearby cities with recent reports

Blackburn

23 recent signals

8 hours ago

Community Discussion

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Virgin Media Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

  • LaurenceBoom
    Laurence (@LaurenceBoom) reported from Colne, England

    @virginmedia for the past 2-3 weeks I have had issues with on demand content, and the broadband. When I try to play a sky cinema film, the audio plays; but no picture. BBC iplayer is the same! The router is next to the virgin box, so dont understand what is going on.

  • lamsom
    Dave Gracey (@lamsom) reported from Blackburn, England

    @virginmedia There’s absolutely nothing wrong with the phone, I can travel to different areas and get 4 bars on my phone and it works no problem, the problem is in the area I live.The reception always used to be fine but for quite some time now it’s been awful, I currently have one bar.

  • stavroversfc
    s. whalley (@stavroversfc) reported from Lower Darwen, England

    @virginmedia your broadband is down again 🤬

  • dazzle961
    andrew day (@dazzle961) reported from Blackburn, England

    @virginmedia **** off Over £100 !a month for broadband that drops very 5 minutes ******* joke of a company

  • Shigufta1
    Shigufta khan (@Shigufta1) reported from Blackburn, England

    @virginmedia Problems with my TV very frustrating not being able to speak to anyone. For a communication provider the service being offered is not acceptable

  • cheftonymulgrew
    Tony Mulgrew (@cheftonymulgrew) reported from Ripponden, England

    @SheilaDillon @virginmedia Vodafone not much better waited 6 weeks to have my issue sorted. Only interested in profit not the customers

  • IanForrest10
    Ian Forrest (@IanForrest10) reported from Blackburn, England

    @virginmedia Plugged in new Wi-Fi hub all good. Paired new remote with box but upgrade to box failed error code M63. Bot is all over place customer service rep basically non-engineer saying turn it off on again!

  • nobby1979
    Nobby (@nobby1979) reported from Keighley, England

    @virginmedia There seems to be a problem in the bd10 area that's effect the TV and internet when your engineerds are fixing the problem or so the automated voice saying but this has been going on since Friday

  • dwb89
    Danny Bolton (@dwb89) reported from Altham, England

    Yet again @virginmedia having technical problem on the payment line what a joke this company has become 14 years with them think it’s time to change. And still no word on bill reduction after the down time last week

  • dazzle961
    andrew day (@dazzle961) reported from Blackburn, England

    @virginmedia I haven't been able to sign in to my Virginia media for years so complete waste of time Time to sack you lot off

  • mrtariqmahmood
    Tariq Mahmood (@mrtariqmahmood) reported from Burnley, England

    @virginmedia lnternet very intermittent. Router fault. But you won't send replacement so I am changing to Vodafone. Sick to death of the awful service I get from Virginmedia.

  • LiamKenniford
    Liam Kenniford (@LiamKenniford) reported from Burnley, England

    @virginmedia are you having problems in BB10 area?? Can’t get any internet access

  • SharonBradbury
    Sharon Bradbury (@SharonBradbury) reported from Haworth, England

    @virginmedia you have an exposed wire that goes down the side of my house and across my back garden so you’re able to provide a service to some houses below. I can’t find any written consent from the previous owners of the house. Major work will be starting soon...

  • WainwrightDean
    Dean Wainwright (@WainwrightDean) reported from Accrington, England

    @virginmedia Thanks for fixing it this morning, I trust given I’d no service for circa 36hrs I’ll see a credit upon my next bill?

  • subz_1
    𝑺𝒖𝒃𝒉𝒂𝒏 🇵🇸 ⏱ (@subz_1) reported from Accrington, England

    At this point I don’t know whether my snapchat is down or my WiFi is aids #virginmedia

  • FloButcher84
    strange little Flo (@FloButcher84) reported from Blackburn, England

    @virginmedia still no broadband in bb3 area since Thurs & update now says tomorrow for fix. Shocking customer service, why can't you tell your customers what is happening instead of saying an engineer is on the way on the updates, at least then we would know what to expect

  • PattipooFoy
    patricia foy (@PattipooFoy) reported from Blackburn, England

    @virginmedia No TV from 23rd December till 29th! Got a new box fitted, okay for about a week then started playing up again! Spent 3 hours on the phone Thursday night trying to sort to no avail...need an engineer to come out again...but no idea how to arrange!! Terrible service 😑

  • ArmElec_co_uk
    ArmElec (@ArmElec_co_uk) reported from Colne, England

    @virginmedia Yes, can someone please help it has now been 12 working days since my devices were received by VirginMobileRecycle and still no payment...

  • seanyseanysaeny
    Flying Officer O’Connor🇬🇧 (@seanyseanysaeny) reported from Silsden, England

    Just bought Rocketman from @virginmedia don’t waste your money. It won’t play or even open £13.99 wasted... #crap #rubbish #terrible

  • mooseandme1
    Moose And Me (@mooseandme1) reported from Great Harwood, England

    Cracks me up that the main feature of BT’s internet provision currently being advertised is that it breaks! And you can book a slot to fix it Why not invest your advertising budget in stopping it from breaking? Not to be smug but (touch wood) @virginmedia has never conked out!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • daleclarke1980
    dale clarke (@daleclarke1980) reported

    @virginmedia Why are you chiming in? It’s an o2 problem unless you have got your grubby mitts on their app?

  • rrm53p1970
    Jamboross98 🇱🇻🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@rrm53p1970) reported from Bishopbriggs, Scotland

    @virginmedia you have the worst streaming service EVER. Thinking of quitting you, because it's 💩

  • gowlos60
    Dee Ess 🇬🇧 (@gowlos60) reported

    @JeanDifford It's made very clear that you do if you want to: 'Watch or record live TV on any pay TV service, like Sky, Virgin Media or EE TV. Watch live TV on streaming services like YouTube, Channel 4, Amazon Prime Video or any international channels'. I don't want a criminal record.

  • ANDYPVFC
    ANDY YATES (@ANDYPVFC) reported

    @virginmedia @El_Lloydie It's pointless sending you lot messages as customer services is an absolute joke.

  • Raphas_Angel_
    Emma-Leanne 💓’s Rapha (@Raphas_Angel_) reported

    Last night I decided to join @virginmedia again via a virgin media assistant who was already in my area setting up for someone else, just one problem, he accidentally put my contract under “Mr” instead of “Mrs” how can I change it myself?

  • El_Lloydie
    Gareth Lloyd (@El_Lloydie) reported

    Well, the customer service from @virginmedia these days is really quite remarkable. And that's not a compliment. Here's a thread... Informed them that I'm moving house, and they get it booked for Friday 3rd April. All good...

  • KrKoKiKhKeKy1
    Heidi Service (@KrKoKiKhKeKy1) reported

    @virginmedia Ive just had my new bill through £102.34, I've had the same box and internet for years no add ons and my bill is going up and up, I need to cancel my box but keep the internet. If you can't, i will find somewhere else.

  • nottinghillman
    Nottinghill Man (@nottinghillman) reported

    @virginmedia I think this has been reported now but our WiFi at W2 4TJ went down on Wednesday evening. A call out engineer the next the next morning merely confirmed that the problem is apparently on the street, not in our house as the engineer apparently thought initially. But no repair yet

  • ukiptv216695
    🇫🇷OFFICIAL FRANCE 4K IPTV🇫🇷🇫🇷 (@ukiptv216695) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV30 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies 🇺🇸🇬🇧🇫🇷

  • jemski7
    Jemski (@jemski7) reported

    @virginmedia Not in the slightest. I’ve had many many conversations with your representitives and have been dumbfounded by the treatment you’ve given a customer of 25 years so I’m done. Your customers are just numbers to you.