Virgin Media

Virgin Media Outage Report in Nelson, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Nelson, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Nelson, Lancashire, England 01/10/2026 03:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Nelson, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Sowerby Bridge, Burnley, Rossendale District, Bacup and Todmorden.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Total Blackout
United KingdomSowerby Bridge Total Blackout
United KingdomBlackburn Internet
United KingdomBlackburn TV
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

  • dejkirkby 'Motivated And Confident' Mags (@dejkirkby) reported from Burnley, England

    @WilfSauce @WrestlingJebus @Archiebald_C I have Virgin Media, so haven't had to use TVPlayer personally, but I know of people who have and it's worked perfectly fine. I believe there is a rolling contract for the service of £6.99 after the event so make sure you cancel afterwards.

  • IanCardy2 Ian Cardy (@IanCardy2) reported from Rawtenstall, England

    Service from @virginmedia is disgusting for existing customers! Dial 150 hold for 20mins someone answers but can hardly speak English then hang up when I ask for a new deal #customerservice try calling back & it’s busy so “sorry can’t help today call tomorrow 8am some of us work!

  • liquidborn liquidBorn (@liquidborn) reported from Burnley, England

    @virginmedia broadband has just gone down in BB12, I work completely from home so this is extremely frustrating for me. Please help. Router has been restarted twice.

  • dejkirkby 'Motivated And Confident' Mags (@dejkirkby) reported from Burnley, England

    @virginmedia @btsport as a VM customer with the BT Sport add-on, can you explain to me the idea behind having the only reason I have the BT Sport add-on, UFC, having major events locked behind a secondary paywall and then still increasing the package cost. Not only double

  • ScottShaqNelson Scott Nelson (@ScottShaqNelson) reported from Keighley, England

    @virginmedia problems with my router and your tech help told me the cables must have come loose. I didn’t touch or move the router or the cables and your help got it back on by telling me that me tightening it resolved it. I never touched it. can’t you admit the router is faulty

  • deghunter dianeG (@deghunter) reported from Brierfield, England

    @virginmedia trying to work from home with regular weekly loss of broadband isn’t a service, it’s a disgrace. Will be leaving

  • Marsoma Marsoma (@Marsoma) reported from Burnley, England

    @virginmedia Had no internet and TV service for over 24hrs now, can’t get through on the phone and it says the broadband issues are sorted on the service check online...it isn’t.

  • seanyseanysaeny Flying Officer O’Connor🇬🇧 (@seanyseanysaeny) reported from Silsden, England

    @virginmedia Yes, it’s rubbish. The service you provide is really poor. All you ever get told to do is switch of and reboot. Never works.

  • SallyOdonnell Sally O'Donnell (@SallyOdonnell) reported from Burnley, England

    @virginmedia Hi thank you however a good start would be you to know your client base. Some of us are just not tech savvy and being talked to like an idiot is not the way to win hearts and minds let alone customer loyalty. Felt very undermined and very disappointed.

  • ClaretNick Nick (@ClaretNick) reported from Burnley, England

    @virginmedia Local fault and down until approx 3pm. It happens too often and its a nightmare for home workers like me.

  • dazzle961 andrew day (@dazzle961) reported from Blackburn, England

    @virginmedia I haven't been able to sign in to my Virginia media for years so complete waste of time Time to sack you lot off

  • nobby1979 Nobby (@nobby1979) reported from Keighley, England

    @virginmedia There seems to be a problem in the bd10 area that's effect the TV and internet when your engineerds are fixing the problem or so the automated voice saying but this has been going on since Friday

  • Marsoma Marsoma (@Marsoma) reported from Blackburn, England

    @virginmedia Yes I’ve done all that. There was an issue in the post code but it says it’s sorted now, but it’s not. Still nothing at all!

  • dottydinosaur Dorothy Carr (@dottydinosaur) reported from Blackburn, England

    @MisterVivian @utv @virginmedia @ITV Here in Blackburn vigin 113 itv is not working but someone on twitter told me to watch 853 😕 it works

  • jademelia99 Jade (@jademelia99) reported from Cowling, England

    Trying to cancel my @virginmedia contract yet no one will answer the phone or the online chat service. Such bad customer service

  • dazzle961 andrew day (@dazzle961) reported from Blackburn, England

    @virginmedia **** off Over £100 !a month for broadband that drops very 5 minutes ******* joke of a company

  • ClaretNick Nick (@ClaretNick) reported from Burnley, England

    @virginmedia broadband down AGAIN until 3pm today, means ill be working all evening to make up for not being able to do things today!

  • maggiehtfcmay M (@maggiehtfcmay) reported from Sowerby Bridge, England

    @andym1900 @virginmedia My phone goes onto emergency calls only when I leave the UK. Even happened when I went to the Islw of Man🙄 Never had an issue before signing up with them. Poor do.

  • seanyseanysaeny Flying Officer O’Connor🇬🇧 (@seanyseanysaeny) reported from Silsden, England

    @SkyHelpTeam @SkyUK @virginmedia are quick enough to take your money but not so quick to help out when things go wrong...

  • seanyseanysaeny Flying Officer O’Connor🇬🇧 (@seanyseanysaeny) reported from Silsden, England

    Just bought Rocketman from @virginmedia don’t waste your money. It won’t play or even open £13.99 wasted... #crap #rubbish #terrible

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CatherineAddy Catherine Addy (@CatherineAddy) reported

    @virginmedia I don’t thiiiink I need to test where in the house I have connection, we have connection in all the rooms and then it drops out in ALL the rooms, with all the devices... like. We are paying for something that’s not working. We keep calling and we get a mixture of info

  • nigej72 Nigel (@nigej72) reported

    @virginmedia Hello, I called your helpdesk but again no help..still can't register to get access. Got messgae saying sorry can't register you at moment each time.!!! Ben a client of virgin for over 15 years. I need someone to help me!!!!!!!

  • Aaron45327113 Aaron (@Aaron45327113) reported

    @virginmedia My tv keeps buffering and I kkep getting a error code any time I change channel . Has been going on for three days now . Just wondering is it nationwide issue or just my area

  • NarryT2016 Narendra Tailor (@NarryT2016) reported

    @virginmedia @10_horne Resolve complaints within 28 days? Did I see pigs fly? My complaint was raised on 1st Jan and after almost 3 months nothing done. I can even give you the reference no. I have now asked @CISASUK to investigate your practices. Judgement due by 7th April if you acted illegal

  • jawaid_mr WRESTLING (@jawaid_mr) reported

    @virginmedia tommrow because you never responded to my messages

  • brithotwife 🇬🇧BritHotwife🇬🇧 Top 1% OnlyFans🔞 (@brithotwife) reported

    Advice needed I have the #Virginmedia Hub 3 and the coverage is awful unless near then its amazing. Has anyone got the Pods to help signal elsewhere if so do u rate it? Or what normal hub should i get and just use this as a router only?

  • Dannysmith1867 Danny (@Dannysmith1867) reported

    Virgin media once again proving they’re the worst in the business, ******* shocking Internet

  • 10_horne Andy Horne 10 (@10_horne) reported

    @NarryT2016 @virginmedia @CISASUK there so wrong ,,,I have even moved house .done a stupid thing got virgin media again and there still stitching me up ,,,they must be the worst company going I have told all my family ,friends and work colleagues to cancel subscription

  • NarryT2016 Narendra Tailor (@NarryT2016) reported

    @MrGeeTalks @virginmedia I am aware of at least six of my colleagues at work who will not be renewing their contracts with @virginmedia . All of them complain of poor broadband and poor customer services. Will they be going concern by 2025?

  • AndyBarrowcliff Andy Barrowcliffe (@AndyBarrowcliff) reported

    @virginmedia I have never had a more unreliable broadband provider- absolute rubbish. Internet constantly crashing, lost work and unable to stream TV at the weekend. Several calls to customer service and told the same thing each time (fault in your area - engineers out)!