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Virgin Media outages and service status in Nelson, England

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Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Nelson, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jul 3, 11:07 PM GMT+1.
  • 59% Internet (59%)
  • 23% Wi-fi (23%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Nelson, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Nelson, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Burnley, Darwen, Keighley, and Nelson.

CityProblem TypeReport Time
Blackburn Internet 13 hours ago
Blackburn Internet 16 hours ago
Blackburn Internet 18 hours ago
Blackburn Internet 1 day ago
Blackburn E-mail 3 days ago
Blackburn Internet 5 days ago

Nearby cities with recent reports

Blackburn

15 recent signals

13 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

  • matt_stanny
    Matthew Stansfield (@matt_stanny) reported from Burnley, England

    @virginmedia It says not on there but when I call the support number there is a recorded message saying there is an issue and engineers are working on it.....been same all week.

  • Dazmac1882
    Daz Mckavett (@Dazmac1882) reported from Burnley, England

    @virginmedia Came back on early hours this morning but it's been awful for a while, same as the rest of my family I'll be leaving without a cancellation fee tomorrow

  • LovecloughKev
    Kevin Kitten (@LovecloughKev) reported from Rawtenstall, England

    @virginmedia Why is your WhatsApp chat so rubbish for the 4th time i have been kicked off. Terrible service

  • mrtariqmahmood
    Tariq Mahmood (@mrtariqmahmood) reported from Burnley, England

    @virginmedia lnternet very intermittent. Router fault. But you won't send replacement so I am changing to Vodafone. Sick to death of the awful service I get from Virginmedia.

  • gazbullsfan22
    Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England

    @virginmedia Service even worse you demand full payment and then will credit our account for your error and breach of contract! Your customers service staff rude! Demanding money before we can speak to anyone well I wonder what a solicitor would have to say with copy of the breached contract.

  • wightpie
    Wightpie (@wightpie) reported from Blackburn, England

    @virginmedia So why then a) does it specify postal and b) not provide a field for mobile number. At best it’s misleading and at worst incompetent

  • braysoj1
    Jonny Brayson (@braysoj1) reported from Keighley, England

    @virginmedia why is the picture Quality so bad on the sky sports red button

  • bazza_bee78
    🚩Bazza B 🏴 (@bazza_bee78) reported from Burnley, England

    @virginmedia Waiting on an engineer now, none available until Saturday pm. That will be over 3 days without any service.

  • Rebecccakate
    ☺️ (@Rebecccakate) reported from Great Harwood, England

    @virginmedia £150 a month and the internet doesn’t even work. Amazing. Can’t wait to cancel that.

  • ryanchapmanx
    RC (@ryanchapmanx) reported from Blackburn, England

    @geewelchx @virginmedia Mate I was on phone for a hour told them to shove their internet up their ass and going elsewhere Lmao their customer service is shocking so I did it back

  • suziealderton
    #hellomynameisSuzie (@suziealderton) reported from Silsden, England

    @virginmedia absolutely rubbish service since we left @skytv and went over to you. Tv/broadband/phone off again on the whole of our estate-not much help to people working from home. Wont be renewing our contract with you, and will be checking how soon we can cancel!

  • braysoj1
    Jonny Brayson (@braysoj1) reported from Keighley, England

    @virginmedia internet gone down bd22 6hn

  • lamsom
    Dave Gracey (@lamsom) reported from Blackburn, England

    @virginmedia Your mobile network is crap & your customer service is just as bad.

  • oO_MarkT_Oo
    Marky T from We Are G4m3rs (@oO_MarkT_Oo) reported from Burnley, England

    @virginmedia please can you tell me the service status on BB12 7DF. My speeds are non existent and your service page on the website is down.

  • PattipooFoy
    patricia foy (@PattipooFoy) reported from Blackburn, England

    @virginmedia No TV from 23rd December till 29th! Got a new box fitted, okay for about a week then started playing up again! Spent 3 hours on the phone Thursday night trying to sort to no avail...need an engineer to come out again...but no idea how to arrange!! Terrible service 😑

  • IanCardy2
    Ian Cardy (@IanCardy2) reported from Rawtenstall, England

    Service from @virginmedia is disgusting for existing customers! Dial 150 hold for 20mins someone answers but can hardly speak English then hang up when I ask for a new deal #customerservice try calling back & it’s busy so “sorry can’t help today call tomorrow 8am some of us work!

  • MATTYB00SH
    𝕄𝔸𝕋𝕋𝕐𝔹𝕆𝕆𝕊ℍ (@MATTYB00SH) reported from Burnley, England

    Switching broadband providers from Virgin Media to Sky is proving to be such a bad decision while trying to work from home these last 5 weeks. Multiple connection drops every morning. It's a poor situation when tethering to your phone data is far more reliable. @SkyHelpTeam

  • liquidborn
    liquidBorn (@liquidborn) reported from Burnley, England

    @virginmedia broadband has just gone down in BB12, I work completely from home so this is extremely frustrating for me. Please help. Router has been restarted twice.

  • mooseandme1
    Moose And Me (@mooseandme1) reported from Great Harwood, England

    @virginmedia you’ve sent me an outrageous bill with £35 in charges that you said you were waiving. Non of your call centres are open (undertandably) I cant get text support & there’s no other help available. You are going to bill me £120 for a £50 service and I can stop you.

  • Sam_yates4
    Sam Yates (@Sam_yates4) reported from Old Laund Booth, England

    @neilayates @virginmedia I believe they were the "3rd Party" that also caused the Microsoft 365 outage which killed our session yesterday!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • paul_k_toner
    Paul Toner (@paul_k_toner) reported

    @virginmedia what’s the issue in G72 area? Was supposed to be fixed overnight and now set to be out all day?

  • SandyMo45739639
    Sandy Moore (@SandyMo45739639) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV41 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies 😳

  • jofraojju
    Fifa World cup IPTV (@jofraojju) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @ offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • Hockeymum5
    hockeymum#5 (@Hockeymum5) reported

    So @virginmedia send me a new hub router coz my old one needed a "boost" and it's worse! Can't even mirror my phone to TV to play a short video for buffering, jumping, stopping which I NEVER had an issue doing with my old router! Pointless "upgrade", want my old router back!

  • MurrayCairan
    cairan_murray (@MurrayCairan) reported

    @virginmedia I can see the virgin cables outside my house and the 2 spliter connection that virgin use to connect the TV and Internet, I know the last tennant had virgin but for some reason you guys seem adamant that I won’t be a virgin customer

  • jonblackbsb
    Jonathan Black (@jonblackbsb) reported

    @virginmedia All I am getting is a bot replying to check the issue in the area At least 16 household know there is an ongoing issue for months Please resolve this rather than with fobbing us off with direction to plug and unplug etc

  • mrsluc
    Sandra Robinson (@mrsluc) reported

    @YeshuaFoxtrot @virginmedia I read on here everyday about issues, I have to be honest they are the best I've had. Three years and never an issue, well apart from the persistant cold calls. I sympathise with people who do, I was with Sky and had to reset my modem 3 times a day.

  • xxjxmxechxpmxn
    J (@xxjxmxechxpmxn) reported

    @boneidolfitness @bosdovja92 . @ Virgin media robbing bstards. Overcharged me 4 my plan but service still slow ! Sort it out . The world has gone. xx bonkers 🤬 There you go - something very similar to what r Tina would be sharing today (likely)

  • DanStev14730264
    Dan Stevens (@DanStev14730264) reported

    @virginmedia What a joke I will not be waiting 10 days for your service to come back on, thanks for ruining the world cup for us all. I want compensation for this it's outrageous

  • HewanMcCarthy
    Hewan (@HewanMcCarthy) reported

    @SpadgingtonBear @virginmedia I’m now being told its a fault with my router and there is no area outage, jokers. Saying I need an engineer