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Virgin Media outages and service status in Nelson, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Nelson, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 10, 10:52 AM GMT+1.
  • 62% Internet (62%)
  • 21% Wi-fi (21%)
  • 12% Total Blackout (12%)
  • 3% TV (3%)
  • 1% E-mail (1%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Nelson, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Nelson, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Rossendale, Burnley, and Keighley.

CityProblem TypeReport Time
Blackburn Wi-fi 17 hours ago
Blackburn Internet 2 days ago
Blackburn Internet 2 days ago
Blackburn Wi-fi 2 days ago
Blackburn Wi-fi 2 days ago
Blackburn Internet 2 days ago

Nearby cities with recent reports

Blackburn

22 recent signals

17 hours ago

Community Discussion

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Virgin Media Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

  • dejkirkby
    'Motivated And Confident' Mags (@dejkirkby) reported from Burnley, England

    @WilfSauce @WrestlingJebus @Archiebald_C I have Virgin Media, so haven't had to use TVPlayer personally, but I know of people who have and it's worked perfectly fine. I believe there is a rolling contract for the service of £6.99 after the event so make sure you cancel afterwards.

  • WainwrightDean
    Dean Wainwright (@WainwrightDean) reported from Accrington, England

    @virginmedia Thanks for fixing it this morning, I trust given I’d no service for circa 36hrs I’ll see a credit upon my next bill?

  • Logical1966
    Aaron (@Logical1966) reported from Keighley, England

    @virginmedia what the hell is the point of not having a team available for broadband faults but you can send a link to log on to your website- I can’t access your website because I my bloody broadband isn’t working are you stupid or something 🤬🤬🤬

  • CathBuchanan80
    Cath Buchanan (@CathBuchanan80) reported from Nelson, England

    Reckon its #virginmedia with the issue, its all the channels not just football #skysports

  • scottburnley
    scott mitchell (@scottburnley) reported from Colne, England

    @virginmedia can someone please get in touch with me has your broadband after 7pm is absolutely crap and I've totally had enough of it now

  • lamsom
    Dave Gracey (@lamsom) reported from Blackburn, England

    @virginmedia Your mobile network is crap & your customer service is just as bad.

  • EmilyMc767
    Emily (@EmilyMc767) reported from Blackburn, England

    @virginmedia It’s a media account, but it was more about the quality of the call. It’s not the way to treat a customer. Thanks

  • wesleyjodell
    Wes Odell (@wesleyjodell) reported from Rawtenstall, England

    @PaddyTheBaddy @virginmedia Agreed. It’s terrible. Il be changing when my contract is up

  • ClaretNick
    Nick (@ClaretNick) reported from Burnley, England

    @virginmedia broadband down AGAIN until 3pm today, means ill be working all evening to make up for not being able to do things today!

  • ScottShaqNelson
    Scott Nelson (@ScottShaqNelson) reported from Keighley, England

    @virginmedia problems with my router and your tech help told me the cables must have come loose. I didn’t touch or move the router or the cables and your help got it back on by telling me that me tightening it resolved it. I never touched it. can’t you admit the router is faulty

  • SmartCoffeeOff1
    Dave R (@SmartCoffeeOff1) reported from Blackburn, England

    What do a pay for, I'm trying to watch football on now TV and losing Internet all the time, pay for a top package and **** service, @Virgin #internet #virginmedia #broadband

  • braysoj1
    Jonny Brayson (@braysoj1) reported from Keighley, England

    @virginmedia internet gone down bd22 6hn

  • MATTYB00SH
    𝕄𝔸𝕋𝕋𝕐𝔹𝕆𝕆𝕊ℍ (@MATTYB00SH) reported from Burnley, England

    Switching broadband providers from Virgin Media to Sky is proving to be such a bad decision while trying to work from home these last 5 weeks. Multiple connection drops every morning. It's a poor situation when tethering to your phone data is far more reliable. @SkyHelpTeam

  • oO_MarkT_Oo
    Marky T from We Are G4m3rs (@oO_MarkT_Oo) reported from Burnley, England

    @virginmedia please can you tell me the service status on BB12 7DF. My speeds are non existent and your service page on the website is down.

  • seanyseanysaeny
    Flying Officer O’Connor🇬🇧 (@seanyseanysaeny) reported from Silsden, England

    @virginmedia Yes, it’s rubbish. The service you provide is really poor. All you ever get told to do is switch of and reboot. Never works.

  • matt_stanny
    Matthew Stansfield (@matt_stanny) reported from Burnley, England

    @virginmedia @virginhelp any chance you can sort the internet issues in BB11, it’s a nightmare at the moment!

  • shadiebrfc_
    Shadie (@shadiebrfc_) reported from Accrington, England

    Virgin media are so shit!!

  • bazza_bee78
    🚩Bazza B 🏴 (@bazza_bee78) reported from Burnley, England

    @virginmedia No mention of any temporary resolutions or any form of compensation for the loss of service

  • jodavidson65
    Jo D #KaftrioNow (@jodavidson65) reported from Nelson, England

    @virginmedia very poor of you

  • hossfitt
    Paul Cartwright (@hossfitt) reported from Keighley, England

    @virginmedia hello area 14 is there an issue as had no internet since 2pm I have all the checks etc 5 times I can't book an engineer so normally an issue, I work from home not ideal and no way of watching TiVo either without internet

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • crispinlewis
    Chip Lewis (@crispinlewis) reported

    @katybye007 @virginmedia Ive been waiting 3 hours!!!!! Need to renew/cancel contract urgently. This is beyond a joke!!!!!!!

  • bhoyjohn1888
    John Cameron (@bhoyjohn1888) reported

    Dear Lord. How crap is Virgin media customer service?

  • SteveFurni7742
    Steve Furniss (@SteveFurni7742) reported

    @O2 @ryjeasterbrook Why is your Virgin Media call line so poor 1 hour 30 minutes waiting today at 8am and no response. On line chat bots are rubbish for specific queries. About the poorest customer service there is

  • Dgjbear1
    Dgjbear (@Dgjbear1) reported

    @AsstVirginmedia @princehowl_ This is an automated response. Zoe doesn’t exist. Virgin media is crap.

  • SteveFurni7742
    Steve Furniss (@SteveFurni7742) reported

    @virginmedia Having spent 90 minutes awaiting a call at 8am without any response this morning & viewing your very poor chat bot service, i have to say your customer service is now the poorest ever from an existing customer of over 30 years. I will try again on sunday to resolve my issue

  • _HadleyGamble
    Hadley Gamble (@_HadleyGamble) reported

    @isamutlib I gave up at two hours @virginmedia will cancel the service and stop payment. That is a scam.

  • CherylChau1029
    Cheryl Chau (@CherylChau1029) reported

    @VirginMedia Help! 🚨 24hr+ OUTAGE and billing error (£33.99 quote vs £78 email). Waited 2 hours on phone with no answer. Fix this or I will cancel under the 14-day cooling-off period. #VirginMedia #CustomerService

  • SullivanSK
    Stephen Sullivan (@SullivanSK) reported

    @virginmedia Well over 2.5 hours on hold regarding a total loss of service and no responses to DMs. Live chat also seems to be disabled on the app. Really shocking customer service. Can you tell me how much longer I should expect to be on hold? Or have someone reach out?

  • niddi1989
    Niddi Dhillon (@niddi1989) reported

    @virginmedia any chance of speaking with a actual human? Been on the chat service which has kicked me out 4 times and hold for nearly 3hrs now to. Be nice if someone actually answered me

  • kram2510
    Mark (@kram2510) reported

    @virginmedia I have been on the phone in a queue for 3 hrs for it to be cancelled .. total of 4 hrs now! Sent out a new hub without activating it.. been without WiFi for days now .. how can we run a business … message before I cancel the package