Virgin Media outages and service status in Nelson, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 4 outage signals in the last 24 hours around Nelson, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 21, 6:31 PM GMT+1.
- Internet (65%)
- Wi-fi (24%)
- Total Blackout (6%)
- E-mail (3%)
- TV (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Nelson, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 21: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Nelson, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Sowerby Bridge, Rossendale, and Nelson.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 4 hours ago |
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Wi-fi | 6 hours ago |
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Internet | 12 hours ago |
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Internet | 13 hours ago |
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Internet | 1 day ago |
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Total Blackout | 1 day ago |
Nearby cities with recent reports
17 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nelson, England
Latest outage, problems and issue reports in Nelson and nearby locations:
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๐๐จ๐ฎ๐ซ๐ญ๐ง๐๐ฒ ๐๐ฅ๐๐ฑ๐๐ง๐๐ซ๐ (@courtsthomasx) reported from Blackburn, England@virginmedia My Broadband has been down for quite a few days now. I have no received any text updates and would like to speak to somebody with regards to down time and to get an ETA of when it should be back up and running.
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andrew day (@dazzle961) reported from Blackburn, England@virginmedia I haven't been able to sign in to my Virginia media for years so complete waste of time Time to sack you lot off
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Will_BRFC.1875 (@WillBr1875) reported from Great Harwood, England@virginmedia Hi , I just wanted to ask if you could help me concerning my Internet at home , its not been working all weekend at all, it connects but nothing please can we sort the problem ASAP Thank You
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Nobby (@nobby1979) reported from Keighley, England@virginmedia There seems to be a problem in the bd10 area that's effect the TV and internet when your engineerds are fixing the problem or so the automated voice saying but this has been going on since Friday
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'Motivated And Confident' Mags (@dejkirkby) reported from Burnley, England@WilfSauce @WrestlingJebus @Archiebald_C I have Virgin Media, so haven't had to use TVPlayer personally, but I know of people who have and it's worked perfectly fine. I believe there is a rolling contract for the service of ยฃ6.99 after the event so make sure you cancel afterwards.
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Nick (@ClaretNick) reported from Burnley, England@virginmedia Local fault and down until approx 3pm. It happens too often and its a nightmare for home workers like me.
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Aaron (@Logical1966) reported from Keighley, England@virginmedia what the hell is the point of not having a team available for broadband faults but you can send a link to log on to your website- I canโt access your website because I my bloody broadband isnโt working are you stupid or something ๐คฌ๐คฌ๐คฌ
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Debbie Ioanna (Author) (@Debbie_Cleo) reported from Queensbury, England@virginmedia honestly... your call centre/arranging anything is absolutely shocking. Twice had something arranged, twice its not happened and wrong things noted. Please sort out your call centre. This poor engineer has just turned into a complaints department
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'Motivated And Confident' Mags (@dejkirkby) reported from Burnley, England@virginmedia @btsport as a VM customer with the BT Sport add-on, can you explain to me the idea behind having the only reason I have the BT Sport add-on, UFC, having major events locked behind a secondary paywall and then still increasing the package cost. Not only double
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๐๐ธ๐๐๐๐น๐๐๐โ (@MATTYB00SH) reported from Burnley, EnglandSwitching broadband providers from Virgin Media to Sky is proving to be such a bad decision while trying to work from home these last 5 weeks. Multiple connection drops every morning. It's a poor situation when tethering to your phone data is far more reliable. @SkyHelpTeam
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Vincent Brindle ๐ถ๐๐ช๐บ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@FunnyTrickster) reported from Burnley, England@jmtb18 @virginmedia @Virgin_Victoria Issues in Burnley too. It's been up and down like a yoyo. TV box light keeps flashing too.
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Matthew Stansfield (@matt_stanny) reported from Burnley, England@virginmedia @virginhelp any chance you can sort the internet issues in BB11, itโs a nightmare at the moment!
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Dave Gracey (@lamsom) reported from Blackburn, England@virginmedia Your mobile network is crap & your customer service is just as bad.
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Tony Mulgrew (@cheftonymulgrew) reported from Ripponden, England@SheilaDillon @virginmedia Vodafone not much better waited 6 weeks to have my issue sorted. Only interested in profit not the customers
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Ian Cardy (@IanCardy2) reported from Rawtenstall, EnglandService from @virginmedia is disgusting for existing customers! Dial 150 hold for 20mins someone answers but can hardly speak English then hang up when I ask for a new deal #customerservice try calling back & itโs busy so โsorry canโt help today call tomorrow 8am some of us work!
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Wightpie (@wightpie) reported from Blackburn, England@virginmedia Also given that link is for postal marketing how exactly does that help with phone calls? As it stands your systems are non-compliant
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Marsoma (@Marsoma) reported from Burnley, England@virginmedia Had no internet and TV service for over 24hrs now, canโt get through on the phone and it says the broadband issues are sorted on the service check online...it isnโt.
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Cath Buchanan (@CathBuchanan80) reported from Nelson, EnglandReckon its #virginmedia with the issue, its all the channels not just football #skysports
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Dave R (@SmartCoffeeOff1) reported from Blackburn, EnglandWhat do a pay for, I'm trying to watch football on now TV and losing Internet all the time, pay for a top package and **** service, @Virgin #internet #virginmedia #broadband
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dianeG (@deghunter) reported from Brierfield, England@virginmedia trying to work from home with regular weekly loss of broadband isnโt a service, itโs a disgrace. Will be leaving
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Redfearn ๐ฆ (@SteveRedfearn2) reported@JFab208 @virginmedia Really poor. US Open tennis starts next week. I hope it's sorted before then.
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Tomahawk Kid ยฉ ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@tartanjammies) reported@virginmedia @alexand979677 If I wanted to watch it on my phone / laptop / pc etc I would use an Internet based hooky site not something I pay 100 quid a month for. Get it fixed and issue rebates.
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Stephen Maddock (@stephenm68) reportedIn the meantime the @virginmedia โsupervisorโ whom I waited 90 mins to talk to on Tues night, & who promised to escalate our outage to engineering so I could have SOME INFORMATION, has of course not been in touch Just like the other supervisor who made the same promise last week
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Vik Chauhan (@chauhanvik) reported@virginmedia I am trying to cancel an engineer appointment but it isnโt working. Can you cancel it for me please
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Nicola James (@nicolajames38) reported@virginmedia I have reported 7 times now I need damaged cable burying under hardcore as having tarmac being laid tomorrow and still the Indian call centre cannot sort out my problem!!!! Unreal and past a joke now - customer service is shocking and I want a call back from England
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Chambo (@davidc98) reported@elliviant ยฃ32 for 500mb down/up with Virgin Media , they tried making me pay ยฃ60 a month , rang them up and told them i was leaving and they put the price down for 3 years
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David Ratcliffe (aka Centurions_War) (@Dratcliffe1986) reported@virginmedia @ExeterBub Are repairs for no service supposed to be 48hrs from when reported? Id raise to the issue to ofcom, make sure Virginmedia keep to the extended time frame and provide full compensation and refund for the lost TV access
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Richard Geraint Evans (@RGE_Art) reported@Strudlehoffer @JFab208 @virginmedia I really do feel your pain. Are there any companies out there that even pretend to offer acceptable customer service?
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Vik Chauhan (@chauhanvik) reported@virginmedia I need to cancel the appointment but it isnโt let me when I log in etc.
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Stuart Fox (@StuartFox13) reported@CliveR39 @virginmedia When are virgin going to fix this problem been 7 days now couldn't watch games on red button at the weekend I pay them enough for a service I'm not receiving will I get any money back wake virgin or you will be losing my custom