Virgin Media outages and service status in Nelson, England

Problems in the last 24 hours in Nelson, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nelson, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Nelson, Burnley, Darwen, and Keighley.

City	Problem Type	Report Time
Blackburn	Total Blackout	15 hours ago
Blackburn	Internet	20 hours ago
Blackburn	Wi-fi	1 day ago
Blackburn	Internet	1 day ago
Blackburn	Internet	1 day ago
Blackburn	TV	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

• 
  🚩Bazza B 🏴 (@bazza_bee78) reported 58 seconds ago from Burnley, England

  @virginmedia Waiting on an engineer now, none available until Saturday pm. That will be over 3 days without any service.

• 
  Michael Parkinson (@mikeyparkinson) reported 3 minutes ago from Burnley, England

  @virginmedia I have and it says no issues... It was off this AM

• 
  Wightpie (@wightpie) reported 4 minutes ago from Blackburn, England

  @virginmedia So why then a) does it specify postal and b) not provide a field for mobile number. At best it’s misleading and at worst incompetent

• 
  Emily (@EmilyMc767) reported 4 minutes ago from Blackburn, England

  @virginmedia It’s a media account, but it was more about the quality of the call. It’s not the way to treat a customer. Thanks

• 
  scott boyle (@scottboyle6) reported 13 minutes ago from Burnley, England

  @virginmedia the worse customer services ever! Passed to 4 different departments for 15 mins only to be cut off.

• 
  'Motivated And Confident' Mags (@dejkirkby) reported 16 minutes ago from Burnley, England

  @virginmedia @btsport as a VM customer with the BT Sport add-on, can you explain to me the idea behind having the only reason I have the BT Sport add-on, UFC, having major events locked behind a secondary paywall and then still increasing the package cost. Not only double

• 
  Dave Gracey (@lamsom) reported 17 minutes ago from Blackburn, England

  @virginmedia Your mobile network is crap & your customer service is just as bad.

• 
  Ian Forrest (@IanForrest10) reported 22 minutes ago from Blackburn, England

  @virginmedia Plugged in new Wi-Fi hub all good. Paired new remote with box but upgrade to box failed error code M63. Bot is all over place customer service rep basically non-engineer saying turn it off on again!

• 
  Sharon Bradbury (@SharonBradbury) reported 24 minutes ago from Haworth, England

  @virginmedia you have an exposed wire that goes down the side of my house and across my back garden so you’re able to provide a service to some houses below. I can’t find any written consent from the previous owners of the house. Major work will be starting soon...

• 
  Shigufta khan (@Shigufta1) reported 30 minutes ago from Blackburn, England

  @virginmedia Problems with my TV very frustrating not being able to speak to anyone. For a communication provider the service being offered is not acceptable

• 
  ☺️ (@Rebecccakate) reported 34 minutes ago from Great Harwood, England

  @virginmedia £150 a month and the internet doesn’t even work. Amazing. Can’t wait to cancel that.

• 
  Tony Mulgrew (@cheftonymulgrew) reported 35 minutes ago from Ripponden, England

  @SheilaDillon @virginmedia Vodafone not much better waited 6 weeks to have my issue sorted. Only interested in profit not the customers

• 
  Kevin Kitten (@LovecloughKev) reported 38 minutes ago from Rawtenstall, England

  @virginmedia Why is your WhatsApp chat so rubbish for the 4th time i have been kicked off. Terrible service

• 
  patricia foy (@PattipooFoy) reported 39 minutes ago from Blackburn, England

  @virginmedia No TV from 23rd December till 29th! Got a new box fitted, okay for about a week then started playing up again! Spent 3 hours on the phone Thursday night trying to sort to no avail...need an engineer to come out again...but no idea how to arrange!! Terrible service 😑

• 
  James Swinburne (@jaswinburne1) reported 40 minutes ago from Silsden, England

  @virginmedia No one has offered a resolution. I have the same conversation time & again.... “I have reset your router”

• 
  Nick (@ClaretNick) reported 41 minutes ago from Burnley, England

  @virginmedia Local fault and down until approx 3pm. It happens too often and its a nightmare for home workers like me.

• 
  𝕄𝔸𝕋𝕋𝕐𝔹𝕆𝕆𝕊ℍ (@MATTYB00SH) reported 47 minutes ago from Burnley, England

  Switching broadband providers from Virgin Media to Sky is proving to be such a bad decision while trying to work from home these last 5 weeks. Multiple connection drops every morning. It's a poor situation when tethering to your phone data is far more reliable. @SkyHelpTeam

• 
  Sharon Bradbury (@SharonBradbury) reported 50 minutes ago from Haworth, England

  @virginmedia We are a customer but this particular cabling just services the houses below.

• 
  Sam Yates (@Sam_yates4) reported 51 minutes ago from Old Laund Booth, England

  @neilayates @virginmedia I believe they were the "3rd Party" that also caused the Microsoft 365 outage which killed our session yesterday!

• 
  Dave Gracey (@lamsom) reported 53 minutes ago from Blackburn, England

  @virginmedia There’s absolutely nothing wrong with the phone, I can travel to different areas and get 4 bars on my phone and it works no problem, the problem is in the area I live.The reception always used to be fine but for quite some time now it’s been awful, I currently have one bar.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  harley ˶ᵔ ᵕ ᵔ˶ (@whisperwoIf) reported 1 minute ago

  @housecatkai @virginmedia i have mixed opinions on them, like they've provided the fastest internet speeds i've had out of other ISPs we've been with (sky, BT and talktalk) but our services always go down at least once a month and it's infuritating 😭😭

• 
  🌍 Anitaaaa (@Anitaaaa_W) reported 4 minutes ago

  @Stsantek @virginmedia That is absolutely disgusting. My mum is with virgin and I’ll be moving her in a few months when her contract is up. They’re customer service is absolutely ****

• 
  SJL (@lambypies) reported 7 minutes ago

  @Stsantek @virginmedia Yeap, happened to me too. I asked on the phone if there was any evidence of this "Contract" The call handler said point blank it didn't matter. The really annoying thing is the actual broadband is really good. Fast, reliable and only the odd day down for maintenance.

• 
  Adam Luxon (@adam_luxon) reported 10 minutes ago

  @theashrb It isn’t at all and they’ll still think they can get away with it. The government should intervene in this matter to ensure that all public goods cannot outsource their customer service. A few months ago, I had a horrible call with virgin media after my contract finished

• 
  still looking (@newshound2018) reported 13 minutes ago

  Virgin Media fined after hanging up on customers trying to cancel contracts Virgin Media fined after hanging up on customers trying to cancel contracts Virgin Media fined after hanging up on customers trying to cancel contracts Virgin Media fined after hanging up on customers

• 
  Tariq Chowdry (@tc9topcat) reported 14 minutes ago

  @virginmedia - my internet has been down since 3pm in Bristol Can't get through to agent on phone. Please advise when it will be fixed.

• 
  Jonathan Kirk (@doubledutch13) reported 16 minutes ago

  @virginmedia having been treated disgracefully just after my wife died I’m delight you are 28 000 000 lighter in the pocket. You were truly awful and I’ll never ever use you again. Ever. #youdeserveit #laughingnow

• 
  The FPL Armband (@TheFPLArmband) reported 16 minutes ago

  @JDSuker @virginmedia They’re the worst. I’m NEVER going back to them

• 
  Christine💙 (@jaluch) reported 17 minutes ago

  No service at all from @virginMedia nobody to take responsibily for any problems, no manager to speak to its tough we dont care that the attitude.

• 
  Frisc Capital (@frisccapital) reported 18 minutes ago

  @Stsantek @virginmedia Tell them your moving address they will cancel it without charges