Virgin Media Outage Report in Nelson, Lancashire, England
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The latest reports from users having issues in Nelson come from postal codes BB9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Nelson, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Nelson, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Nelson, Burnley, Accrington and Sowerby Bridge.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nelson, England
Latest outage, problems and issue reports in Nelson and nearby locations:
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Sharon Bradbury
(@SharonBradbury) reported
from
Haworth, England
@virginmedia you have an exposed wire that goes down the side of my house and across my back garden so you’re able to provide a service to some houses below. I can’t find any written consent from the previous owners of the house. Major work will be starting soon...
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RC
(@ryanchapmanx) reported
from
Blackburn, England
@geewelchx @virginmedia Mate I was on phone for a hour told them to shove their internet up their ass and going elsewhere Lmao their customer service is shocking so I did it back
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Sharon Bradbury
(@SharonBradbury) reported
from
Haworth, England
@virginmedia We are a customer but this particular cabling just services the houses below.
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RC
(@ryanchapmanx) reported
from
Blackburn, England
How to waste my time 2019 - @virginmedia sort your customer service out :)
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Marsoma
(@Marsoma) reported
from
Blackburn, England
@virginmedia Yes I’ve done all that. There was an issue in the post code but it says it’s sorted now, but it’s not. Still nothing at all!
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Shadie
(@shadiebrfc_) reported
from
Accrington, England
Virgin media are so shit!!
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andrew day
(@dazzle961) reported
from
Blackburn, England
@virginmedia I haven't been able to sign in to my Virginia media for years so complete waste of time Time to sack you lot off
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Emily
(@EmilyMc767) reported
from
Blackburn, England
@virginmedia It’s a media account, but it was more about the quality of the call. It’s not the way to treat a customer. Thanks
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Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
@SkyHelpTeam @SkyUK @virginmedia are quick enough to take your money but not so quick to help out when things go wrong...
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Saeed Uchiha
(@saeedahmed0) reported
from
Burnley, England
@virginmedia your internet is awful! I’m not paying for a black box that flashes lights. Fix up
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Scott Nelson
(@ScottShaqNelson) reported
from
Keighley, England
@virginmedia problems with my router and your tech help told me the cables must have come loose. I didn’t touch or move the router or the cables and your help got it back on by telling me that me tightening it resolved it. I never touched it. can’t you admit the router is faulty
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Wes Odell
(@wesleyjodell) reported
from
Rawtenstall, England
@PaddyTheBaddy @virginmedia Agreed. It’s terrible. Il be changing when my contract is up
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Salma Khan
(@Salma_abdx) reported
from
Great Harwood, England
@virginmedia They have improved but this is a regular issue now. This should be looked into, especially with the prices you charge for the services.
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Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia Local fault and down until approx 3pm. It happens too often and its a nightmare for home workers like me.
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Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
Just bought Rocketman from @virginmedia don’t waste your money. It won’t play or even open £13.99 wasted... #crap #rubbish #terrible
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Tariq Mahmood
(@mrtariqmahmood) reported
from
Burnley, England
@virginmedia lnternet very intermittent. Router fault. But you won't send replacement so I am changing to Vodafone. Sick to death of the awful service I get from Virginmedia.
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Jade
(@jademelia99) reported
from
Cowling, England
Trying to cancel my @virginmedia contract yet no one will answer the phone or the online chat service. Such bad customer service
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Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
@virginmedia Yes, it’s rubbish. The service you provide is really poor. All you ever get told to do is switch of and reboot. Never works.
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liquidBorn
(@liquidborn) reported
from
Burnley, England
@virginmedia broadband has just gone down in BB12, I work completely from home so this is extremely frustrating for me. Please help. Router has been restarted twice.
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Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia broadband down AGAIN until 3pm today, means ill be working all evening to make up for not being able to do things today!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jayseph
(@jay_89cardiff) reported
@virginmedia I have been trying to cancel an order for 30 minutes. I'm not even a customer yet and the service is shocking. I'm glad I'm still in the cool off period
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David E Brady
(@davidebrady) reported
@Engineer2Health Cancel BBC Cancel sky and virginmedia
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Lorraine
(@RaineMaker888) reported
@virginmedia Wanted to speak to someone direct as more succinct and a better form of comms -I've a lot going on at the moment & have little time. Whats the point in having a team that supposedly deal with this, when they never do?!! Why when I go thru to retentions &no one cares?!!!!!!
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Andy woolner
(@WoolnerAndy) reported
@virginmedia Funny that, the other 20 pepper im with don’t have this issue
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Jonathan
(@Jonathan_Croft1) reported
Okay, @virginmedia are absolutely horrific. Quite possibly the worst customer service I’ve seen. Please RT in the hope that it saves someone else the pain of having to deal with them. Currently hunting for a new fibre broadband provider…
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Watki
(@AleBarons_) reported
@virginmedia @virginhelp Wife has spent 5.5 hours chasing this , she's self employed trying to set her own business from home and having to deal with all this , had 18 days of having 1 box , tried to cancel and been told that we owe 40 quid when the full month is 47 quid . Horrific experience
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David O'Brien
(@DOB_OBrien77) reported
@virginmedia No, I asked to terminate the call due to his abrupt manner.
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Craig
(@Craig69671395) reported
@virginmedia Work iver gets rebooked for just nobody turns up . Every time I call pre installations they iver put the phone down on me or just give me silly answers and don't want to pass me through to management . I'm ment to be up and running Tuesday but I put money on it not happening
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Mazzerooni 🔴⚪️
(@mazzerooni) reported
@virginmedia Tried that and the WhatsApp service - an hour later from the WhatsApp still waiting to get through to customer relations
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Julie N
(@Julie_N2612) reported
@virginmedia been trying to get issues resolved from February and still waiting every time I ring they hang up or don't do as promised. Joke of a company