Virgin Media outages and service status in Nelson, England

Problems in the last 24 hours in Nelson, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nelson, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Rossendale, Nelson, and Burnley.

City	Problem Type	Report Time
Blackburn	TV	15 hours ago
Blackburn	Internet	2 days ago
Blackburn	Internet	3 days ago
Blackburn	Internet	4 days ago
Rossendale	Wi-fi	4 days ago
Blackburn	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

• 
  Will_BRFC.1875 (@WillBr1875) reported 1 minute ago from Great Harwood, England

  @virginmedia There isn't anything that could help with the problem because I don't fully understand what everything is or means etc It could do with a technician to have a look, something similar as happened before and you sent a technician out

• 
  Hol (@HolGaffneyx) reported 5 minutes ago from Blackburn, England

  @virginmedia Still nothing, we were told 24 hours and they would call but still no call, wondering if you can tell me how long this will take? Cause I'll cancel and go elsewhere

• 
  James Swinburne (@jaswinburne1) reported 12 minutes ago from Silsden, England

  @virginmedia No one has offered a resolution. I have the same conversation time & again.... “I have reset your router”

• 
  Matthew Stansfield (@matt_stanny) reported 12 minutes ago from Burnley, England

  @virginmedia @virginhelp any chance you can sort the internet issues in BB11, it’s a nightmare at the moment!

• 
  'Motivated And Confident' Mags (@dejkirkby) reported 13 minutes ago from Burnley, England

  @virginmedia @btsport as a VM customer with the BT Sport add-on, can you explain to me the idea behind having the only reason I have the BT Sport add-on, UFC, having major events locked behind a secondary paywall and then still increasing the package cost. Not only double

• 
  Will_BRFC.1875 (@WillBr1875) reported 15 minutes ago from Great Harwood, England

  @virginmedia Hi , I just wanted to ask if you could help me concerning my Internet at home , its not been working all weekend at all, it connects but nothing please can we sort the problem ASAP Thank You

• 
  Shigufta khan (@Shigufta1) reported 20 minutes ago from Blackburn, England

  @virginmedia Problems with my TV very frustrating not being able to speak to anyone. For a communication provider the service being offered is not acceptable

• 
  Laurence (@LaurenceBoom) reported 21 minutes ago from Colne, England

  @virginmedia for the past 2-3 weeks I have had issues with on demand content, and the broadband. When I try to play a sky cinema film, the audio plays; but no picture. BBC iplayer is the same! The router is next to the virgin box, so dont understand what is going on.

• 
  strange little Flo (@FloButcher84) reported 32 minutes ago from Blackburn, England

  @virginmedia Yeah I've seen that already thanks, but it's not going to help the kids with accessing homework online. no I am not on a B account as of yet as I have only just started out in the last week 😑 but even if I was on a B account it would still be off so doesn't make any difference

• 
  Daz Mckavett (@Dazmac1882) reported 34 minutes ago from Burnley, England

  @virginmedia Came back on early hours this morning but it's been awful for a while, same as the rest of my family I'll be leaving without a cancellation fee tomorrow

• 
  𝐂𝐨𝐮𝐫𝐭𝐧𝐞𝐲 𝐀𝐥𝐞𝐱𝐚𝐧𝐝𝐫𝐚 (@courtsthomasx) reported 37 minutes ago from Blackburn, England

  @virginmedia My Broadband has been down for quite a few days now. I have no received any text updates and would like to speak to somebody with regards to down time and to get an ETA of when it should be back up and running.

• 
  ☺️ (@Rebecccakate) reported 38 minutes ago from Great Harwood, England

  @virginmedia £150 a month and the internet doesn’t even work. Amazing. Can’t wait to cancel that.

• 
  Daz Mckavett (@Dazmac1882) reported 39 minutes ago from Burnley, England

  @virginmedia because you are providing a service that doesn't work, i presume i can leave without a fee

• 
  James Swinburne (@jaswinburne1) reported 39 minutes ago from Silsden, England

  @virginmedia It’s technical issues with the broadband and network stability issues. No one wants to help, I’ve spoken to 3 technicians and no one has offered a resolution. Joke

• 
  Jo D #KaftrioNow (@jodavidson65) reported 45 minutes ago from Nelson, England

  @virginmedia very poor of you

• 
  Salma Khan (@Salma_abdx) reported 45 minutes ago from Great Harwood, England

  @virginmedia They have improved but this is a regular issue now. This should be looked into, especially with the prices you charge for the services.

• 
  Flying Officer O’Connor🇬🇧 (@seanyseanysaeny) reported 49 minutes ago from Silsden, England

  Just bought Rocketman from @virginmedia don’t waste your money. It won’t play or even open £13.99 wasted... #crap #rubbish #terrible

• 
  Sam Yates (@Sam_yates4) reported 51 minutes ago from Old Laund Booth, England

  @neilayates @virginmedia I believe they were the "3rd Party" that also caused the Microsoft 365 outage which killed our session yesterday!

• 
  𝑺𝒖𝒃𝒉𝒂𝒏 🇵🇸 ⏱ (@subz_1) reported 51 minutes ago from Accrington, England

  At this point I don’t know whether my snapchat is down or my WiFi is aids #virginmedia

• 
  Nobby (@nobby1979) reported 60 minutes ago from Keighley, England

  @virginmedia There seems to be a problem in the bd10 area that's effect the TV and internet when your engineerds are fixing the problem or so the automated voice saying but this has been going on since Friday

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scotty B. 🏳️‍🌈🇬🇧 (@Scottbraduk) reported 29 seconds ago

  @virginmedia It’s a disgrace I have been trying to get a refund from my account for near 2 months now and it still has not been sent. 9 phone calls an email from a manager to guarantee it would be sent back and 7 chats all recorded. Think is a complaint to ofcom now !!

• 
  Roy Andrew Clarke (@royo42) reported 55 seconds ago

  Evri have got to rate alongside Virgin Media as Bloody a awful excuse for a business!

• 
  Dide (@dide_oluwa) reported 6 minutes ago

  @virginmedia your network has been terrible for days now , no cell signal whatsoever

• 
  Pete Samuels (@PeteSamuels5) reported 13 minutes ago

  @DorzetRob @Artemisapphire Ditto here. We're between 3 towns. Sod all signal. Had to get 'wi-fi calling' on the mobile phones, to make mobile calls via the broadband. Smarty seems to work OK. Old copper land line now shut off by Virgin Media.

• 
  🅲🅷🆁🅸🆂 🚜🚛 (@rigga_mortis) reported 16 minutes ago

  @306notout @virginmedia @VodafoneUK Shame you've not got Connect Fibre Matt (UK call centre), just moved to them with 1Gb up and down, and going over to Sky Ultra for TV in a couple of weeks - I know its not always about money, but £50 less per month is worth it.

• 
  nigel (@redwallreality) reported 18 minutes ago

  @biggle1908 Virgin media broadband is excellent. Problems start when you phone them…if you understand Indians with a less than rudimentary ability to speak English, go for it.

• 
  Joe Duley American voiceover person (@Americanvoiceo1) reported 20 minutes ago

  @virginmedia @virginmedia AGAIN! All services-completely out! No explanation (although app says 'everything is fine') It's deceitful info. No BB OR phone. CANNOT ring customer service-at all. Now my life's mission is to escalate w/ CISAS because it's costing me financially/professionally. SMH

• 
  Colin Chapman (@cochap) reported 22 minutes ago

  @virginmedia when do you expect to get issue sorted in the ML2 area. Virgin been down for over an hour?

• 
  Jacqueline Bolton (@JacquelineBolto) reported 23 minutes ago

  @virginmedia How do I report the broadband outage? You chatbot is hopeless

• 
  Tommy Fitz (@blugun) reported 25 minutes ago

  @virginmedia down again, 2nd time in two days🙄🙄🙄