Virgin Media outages and service status in Nelson, England
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Full Outage Map
- Virgin Media generated 4 outage signals in the last 24 hours around Nelson, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 15, 1:59 AM GMT+1.
- Internet (56%)
- Wi-fi (23%)
- Total Blackout (15%)
- TV (3%)
- E-mail (2%)
- Phone (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Nelson, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Nelson, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Rossendale, Burnley, and Keighley.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Internet | 5 hours ago |
|
Blackburn
|
Internet | 5 hours ago |
|
Blackburn
|
Wi-fi | 11 hours ago |
|
Blackburn
|
Total Blackout | 14 hours ago |
|
Blackburn
|
Total Blackout | 1 day ago |
|
Blackburn
|
Internet | 2 days ago |
Nearby cities with recent reports
15 recent signals
Community Discussion
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Virgin Media Issues Reports Near Nelson, England
Latest outage, problems and issue reports in Nelson and nearby locations:
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Jonny Brayson (@braysoj1) reported from Keighley, England@virginmedia why is the picture Quality so bad on the sky sports red button
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๐บ๐๐๐๐๐ ๐ต๐ธ โฑ (@subz_1) reported from Accrington, EnglandAt this point I donโt know whether my snapchat is down or my WiFi is aids #virginmedia
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๐ชทElisabet๐ชท (@Elisabet0490) reported from Blackburn, England@virginmedia my internet has been suffering drop outs all day, now I have no working TV or internet. Being told it's my equipment when it never is, it's getting old that excuse. I will apparently have to wait 3 days for "an engineer to come out" - I can't I have to go to work ๐ค
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Cath Buchanan (@CathBuchanan80) reported from Nelson, EnglandReckon its #virginmedia with the issue, its all the channels not just football #skysports
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scott mitchell (@scottburnley) reported from Colne, England@virginmedia can someone please get in touch with me has your broadband after 7pm is absolutely crap and I've totally had enough of it now
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Daz Mckavett (@Dazmac1882) reported from Burnley, England@virginmedia because you are providing a service that doesn't work, i presume i can leave without a fee
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Michael Parkinson (@mikeyparkinson) reported from Burnley, England@virginmedia I have and it says no issues... It was off this AM
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๐๐จ๐ฎ๐ซ๐ญ๐ง๐๐ฒ ๐๐ฅ๐๐ฑ๐๐ง๐๐ซ๐ (@courtsthomasx) reported from Blackburn, England@virginmedia My Broadband has been down for quite a few days now. I have no received any text updates and would like to speak to somebody with regards to down time and to get an ETA of when it should be back up and running.
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๐๐ธ๐๐๐๐น๐๐๐โ (@MATTYB00SH) reported from Burnley, England@virginmedia Yes it works on my phone browser, but not on laptop, so I'll just continue using that method, thanks. One more question; Why do your customer support agents ask for a security password that I use when speaking to an agent, despite being a new customer and haven't set this up yet
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Kevin Kitten (@LovecloughKev) reported from Rawtenstall, England@virginmedia Why is your WhatsApp chat so rubbish for the 4th time i have been kicked off. Terrible service
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'Motivated And Confident' Mags (@dejkirkby) reported from Burnley, England@WilfSauce @WrestlingJebus @Archiebald_C I have Virgin Media, so haven't had to use TVPlayer personally, but I know of people who have and it's worked perfectly fine. I believe there is a rolling contract for the service of ยฃ6.99 after the event so make sure you cancel afterwards.
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Matthew Stansfield (@matt_stanny) reported from Burnley, England@virginmedia It says not on there but when I call the support number there is a recorded message saying there is an issue and engineers are working on it.....been same all week.
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Scott Nelson (@ScottShaqNelson) reported from Keighley, England@virginmedia problems with my router and your tech help told me the cables must have come loose. I didnโt touch or move the router or the cables and your help got it back on by telling me that me tightening it resolved it. I never touched it. canโt you admit the router is faulty
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Nasmin Shabir โก (@xNasminx) reported from Keighley, England@virginmedia Yes I always use the service status tool... But still signal is constantly dropping, which results in resetting the router . Not happy to say we pay ยฃ45 a month for just broadband alone and can hardly get online most of the time... It's frustrating
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gsouthy_25 ๐ LIVERPOOL FC ๐๐ผ (@gsouthy) reported from Great Harwood, England@virginmedia How are things?? Footpath left full of mud. Having to clean footwear off or remove before coming into the house! The whole length of the footpath in front of the houses where your workers have been is a disgrace. Not even rain has washed it clean!! Terrible standard of work! ๐ค
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๐ธ๐๐ฆ๐|๐๐๐๐๐๐ช (@IamAbulShelby) reported from Burnley, England@virginmedia @BexInfante mine is now not working at all
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Nicky (@NickyRobbo80) reported from Blackburn, EnglandIf 2020 was an Internet provider it would be @virginmedia Solve the problem of losing IP address by restarting router. It was restarting the router that caused it. Restarted anyway and now the router won't connect to the Internet and all devices say no IP address #stressed
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James Swinburne (@jaswinburne1) reported from Silsden, England@virginmedia No one has offered a resolution. I have the same conversation time & again.... โI have reset your routerโ
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Tony Mulgrew (@cheftonymulgrew) reported from Ripponden, England@SheilaDillon @virginmedia Vodafone not much better waited 6 weeks to have my issue sorted. Only interested in profit not the customers
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Daz Mckavett (@Dazmac1882) reported from Burnley, EnglandYou've out done yourselves today @virginmedia It's usually poor but your broadband today has been on a completely different level of poor
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Elise (@elise_john85) reportedMy internet connection is through @virginmedia and has never been an issue before the merger
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Clive Carter (@clive_carter01) reportedWhy the hell are @virginmedia so poor??
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Dhanyaal Aslam (@AslamDhanyaal) reported@virginmedia your internet is a pile of ****. how is your internet always going down at this time and when i try to look at the app to see if its down,I NEED TO CONNECT TO INTERNET TO LOOK AT THE APP!
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M&M (@MZ2346441534028) reported@virginmedia I've been communicating with VM via X sharing personal details and suddenly they cannot help me , I would seriously avoid #useless #virginmedia #broadband
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Rep74NL (@JohnnyRep74) reported@virginmedia your Webchat is awful , got an email regarding upgrading to 360 . Directed to webchat , 35 minutes later still trying to sort out what is an easy request . Your agent takes 10 minutes between each response to answer . Iโm not bothering now
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Ian (@Jd95975184) reported@virginmedia Contract is up in june i will be leaving soon as possible, had new modem, 3 engineer visits which resulted in my front garden being dug up on 3 seperate occassions for new connection and wire being laid, still get flashing red light on box and intermitant signal, you never help
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LoobyLou1970 ๐ฌ๐ง๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@ldp17470) reportedWhy is your support so appallingly bad? @virginmedia Been waiting for almost ยฝ hour to get to speak with someone on the phone and the chatbot on the app has just gone silent on me. My 360 box won't boot up, tried everything to fix it...1/2
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Tiz (@Tiz1132667) reported@virginmedia It's becoming ridiculous the amount of times "there is an outage in my area." Think it may be time to move to another provider!
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Kris Coates (@FyldesHardest) reported@virginmedia please train your staff to do their job and not waste two hours of my time messaging three agents only for them not to resolve an issue. I just want to cancel, it's that simple.
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Gary T (@Gaztaz1) reported@virginmedia just to let you know your customer support is crap, 14 days I will be without broadband, caused by some other company digging the road up. The phone calls and emails to get a date has been a joke, then they didnt turn up. Absolute shower of shite