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Virgin Media outages and service status in Nelson, England

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Full Outage Map
  • Virgin Media generated 4 outage signals in the last 24 hours around Nelson, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 22, 9:14 PM GMT+1.
  • 57% Internet (57%)
  • 18% Wi-fi (18%)
  • 18% TV (18%)
  • 5% Total Blackout (5%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

The latest reports from users having issues in Nelson come from postal codes BB9 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Nelson, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Nelson, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Burnley, Keighley, Nelson, and Rossendale.

CityProblem TypeReport Time
Blackburn Internet 6 hours ago
Blackburn Internet 7 hours ago
Blackburn Internet 9 hours ago
Blackburn Wi-fi 21 hours ago
Blackburn Internet 1 day ago
Blackburn Internet 1 day ago

Nearby cities with recent reports

Blackburn

24 recent signals

6 hours ago

Community Discussion

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Virgin Media Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

  • Rebecccakate
    ☺️ (@Rebecccakate) reported from Great Harwood, England

    @virginmedia £150 a month and the internet doesn’t even work. Amazing. Can’t wait to cancel that.

  • SmartCoffeeOff1
    Dave R (@SmartCoffeeOff1) reported from Blackburn, England

    What do a pay for, I'm trying to watch football on now TV and losing Internet all the time, pay for a top package and **** service, @Virgin #internet #virginmedia #broadband

  • BeckGareth
    Gareth Beck (@BeckGareth) reported from Burnley, England

    @virginmedia gone down in BB10 again

  • djbowers14
    D J Bowers (@djbowers14) reported from Great Harwood, England

    Moved from @skytv to @virginmedia after 8 years and being a VIP customer with Sky. Poor service and a huge increase in price. Lost a longstanding customer. Now to try Virgin Media and see how this goes.

  • courtsthomasx
    𝐂𝐨𝐮𝐫𝐭𝐧𝐞𝐲 𝐀𝐥𝐞𝐱𝐚𝐧𝐝𝐫𝐚 (@courtsthomasx) reported from Blackburn, England

    @virginmedia My Broadband has been down for quite a few days now. I have no received any text updates and would like to speak to somebody with regards to down time and to get an ETA of when it should be back up and running.

  • ClaretNick
    Nick (@ClaretNick) reported from Burnley, England

    @virginmedia Local fault and down until approx 3pm. It happens too often and its a nightmare for home workers like me.

  • wightpie
    Wightpie (@wightpie) reported from Blackburn, England

    @virginmedia So why then a) does it specify postal and b) not provide a field for mobile number. At best it’s misleading and at worst incompetent

  • WainwrightDean
    Dean Wainwright (@WainwrightDean) reported from Accrington, England

    @virginmedia Thanks for fixing it this morning, I trust given I’d no service for circa 36hrs I’ll see a credit upon my next bill?

  • bazza_bee78
    🚩Bazza B 🏴 (@bazza_bee78) reported from Burnley, England

    @virginmedia No mention of any temporary resolutions or any form of compensation for the loss of service

  • btownofficial_
    officialBtown (@btownofficial_) reported from Rawtenstall, England

    @virginmedia why is it taking so long to sort out the fifa issue it’s *************** everyone who are on VM and want to play futchamps why can’t you give us a time scale on when it should be ready @NepentheZ @Itshaber @Marshall89HD

  • xNasminx
    Nasmin Shabir ♡ (@xNasminx) reported from Keighley, England

    @virginmedia Yes I always use the service status tool... But still signal is constantly dropping, which results in resetting the router . Not happy to say we pay £45 a month for just broadband alone and can hardly get online most of the time... It's frustrating

  • MATTYB00SH
    𝕄𝔸𝕋𝕋𝕐𝔹𝕆𝕆𝕊ℍ (@MATTYB00SH) reported from Burnley, England

    @virginmedia Yes it works on my phone browser, but not on laptop, so I'll just continue using that method, thanks. One more question; Why do your customer support agents ask for a security password that I use when speaking to an agent, despite being a new customer and haven't set this up yet

  • braysoj1
    Jonny Brayson (@braysoj1) reported from Keighley, England

    @virginmedia why is the picture Quality so bad on the sky sports red button

  • Dazmac1882
    Daz Mckavett (@Dazmac1882) reported from Burnley, England

    You've out done yourselves today @virginmedia It's usually poor but your broadband today has been on a completely different level of poor

  • gsouthy
    gsouthy_25 🏆 LIVERPOOL FC 👊🏼 (@gsouthy) reported from Great Harwood, England

    @virginmedia How are things?? Footpath left full of mud. Having to clean footwear off or remove before coming into the house! The whole length of the footpath in front of the houses where your workers have been is a disgrace. Not even rain has washed it clean!! Terrible standard of work! 😤

  • liquidborn
    liquidBorn (@liquidborn) reported from Burnley, England

    @virginmedia broadband has just gone down in BB12, I work completely from home so this is extremely frustrating for me. Please help. Router has been restarted twice.

  • mooseandme1
    Moose And Me (@mooseandme1) reported from Great Harwood, England

    Cracks me up that the main feature of BT’s internet provision currently being advertised is that it breaks! And you can book a slot to fix it Why not invest your advertising budget in stopping it from breaking? Not to be smug but (touch wood) @virginmedia has never conked out!

  • gazbullsfan22
    Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England

    @virginmedia We aren’t getting anywhere and you cut us off. This has to be worst service, if I performed as your advisor I would be sacked! How do we get to resolve the issue via the above method?

  • PattipooFoy
    patricia foy (@PattipooFoy) reported from Blackburn, England

    @virginmedia No TV from 23rd December till 29th! Got a new box fitted, okay for about a week then started playing up again! Spent 3 hours on the phone Thursday night trying to sort to no avail...need an engineer to come out again...but no idea how to arrange!! Terrible service 😑

  • IamAbulShelby
    𝔸𝕓𝕦𝕝|𝕊𝕙𝕖𝕝𝕓𝕪 (@IamAbulShelby) reported from Burnley, England

    @virginmedia @BexInfante mine is now not working at all

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TS7319
    786 (@TS7319) reported

    @Benleo @virginmedia Virgin Media couldnt fix my internet broadband after 3 engineer visit and they broke my wardrobe and i switched to EE which is better

  • StephenHampson
    Stephen Hampson (@StephenHampson) reported

    @mark_wootten @virginmedia are just as bad for things like that

  • Fedupcivvy
    Ex-Fedupcivvy (@Fedupcivvy) reported

    @obbsie @virginmedia Everyone I know who used to be with @virginmedia has moved to another provider having experienced the same rubbish service you're getting. Banged on my door a few weeks ago, got sent packing, told the sales person I'd rather go totally offline than use them

  • adrienne_ayres
    Adrienne Ayres (@adrienne_ayres) reported

    @virginmedia No consistent WiFi at 8pm today at CT3 2BA I thought full fibre meant a consistent service???

  • LondonMum2025
    Mia (@LondonMum2025) reported

    @Benleo @virginmedia I’m having the same issues with them

  • Jenniferarcuri
    Jennifer Arcuri (@Jenniferarcuri) reported

    @Benleo @ailsybabe @virginmedia Please make an example and put them in their place. Hopefully out of buisness. Horrible company, Virginmedia.

  • DeeJarv34798927
    Dee Jarvis 🟪⬜️🟩🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@DeeJarv34798927) reported

    @Benleo @virginmedia My experience - engineer comes in to fix box. Tells me to put 'dog away!' I say 'no, she won't come into the lounge or bother you' 'Tea, coffee?' I say 'No' 'Water, fruit juice?' I add 'Fruit, fruit' he says I return with apple & banana He grabs both & puts them in his bag 🤨😖

  • LouiseMensch
    Louise Bagshawe (@LouiseMensch) reported

    Wow. Shockingly bad by @virginmedia. Lying to @BenLeo that he needed a new contract in order to get equipment repaired, misselling him the contract with a box that didn’t work (admitted by them) and then telling him he wasn’t allowed to go back to his old contract.

  • waynefarry
    Wayne Farry (@waynefarry) reported

    “when the locals (Irish) don’t have a say in policy, that’s when Americans have an issue with it” what is this dog **** astroturfing of American influence in Ireland? hope (but wouldn’t hold my breath) that the journos at Virgin Media investigate who is funding this kid

  • luvshinobi
    Shinobi (@luvshinobi) reported

    My internet down @virginmedia