Virgin Media outages and service status in Nelson, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 1 outage signal in the last 24 hours around Nelson, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 17, 6:02 PM GMT+1.
- Internet (57%)
- Wi-fi (16%)
- Total Blackout (13%)
- E-mail (9%)
- TV (2%)
- Phone (2%)
The latest reports from users having issues in Nelson come from postal codes BB9 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Nelson, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 18: Problems at Virgin Media
Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Nelson, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Nelson, Burnley, and Darwen.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 7 hours ago |
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Internet | 1 day ago |
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Internet | 1 day ago |
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Wi-fi | 1 day ago |
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Wi-fi | 1 day ago |
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1 day ago |
Nearby cities with recent reports
27 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nelson, England
Latest outage, problems and issue reports in Nelson and nearby locations:
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Dave Gracey (@lamsom) reported from Blackburn, England@virginmedia Your mobile network is crap & your customer service is just as bad.
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Aaron (@Logical1966) reported from Keighley, England@virginmedia what the hell is the point of not having a team available for broadband faults but you can send a link to log on to your website- I can’t access your website because I my bloody broadband isn’t working are you stupid or something 🤬🤬🤬
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Moose And Me (@mooseandme1) reported from Great Harwood, EnglandCracks me up that the main feature of BT’s internet provision currently being advertised is that it breaks! And you can book a slot to fix it Why not invest your advertising budget in stopping it from breaking? Not to be smug but (touch wood) @virginmedia has never conked out!
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Michael Parkinson (@mikeyparkinson) reported from Burnley, England@virginmedia I have and it says no issues... It was off this AM
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strange little Flo (@FloButcher84) reported from Blackburn, England@virginmedia Yeah I've seen that already thanks, but it's not going to help the kids with accessing homework online. no I am not on a B account as of yet as I have only just started out in the last week 😑 but even if I was on a B account it would still be off so doesn't make any difference
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liquidBorn (@liquidborn) reported from Burnley, England@virginmedia broadband has just gone down in BB12, I work completely from home so this is extremely frustrating for me. Please help. Router has been restarted twice.
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Marsoma (@Marsoma) reported from Burnley, England@virginmedia Had no internet and TV service for over 24hrs now, can’t get through on the phone and it says the broadband issues are sorted on the service check online...it isn’t.
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Jonny Brayson (@braysoj1) reported from Keighley, England@virginmedia why is the picture Quality so bad on the sky sports red button
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𝑺𝒖𝒃𝒉𝒂𝒏 🇵🇸 ⏱ (@subz_1) reported from Accrington, EnglandAt this point I don’t know whether my snapchat is down or my WiFi is aids #virginmedia
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Matthew Stansfield (@matt_stanny) reported from Burnley, England@virginmedia It says not on there but when I call the support number there is a recorded message saying there is an issue and engineers are working on it.....been same all week.
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Wes Odell (@wesleyjodell) reported from Rawtenstall, England@PaddyTheBaddy @virginmedia Agreed. It’s terrible. Il be changing when my contract is up
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Ian Forrest (@IanForrest10) reported from Blackburn, England@virginmedia Plugged in new Wi-Fi hub all good. Paired new remote with box but upgrade to box failed error code M63. Bot is all over place customer service rep basically non-engineer saying turn it off on again!
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Flying Officer O’Connor🇬🇧 (@seanyseanysaeny) reported from Silsden, England@SkyHelpTeam @SkyUK @virginmedia are quick enough to take your money but not so quick to help out when things go wrong...
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Vincent Brindle 🔶🌍🇪🇺🏴 (@FunnyTrickster) reported from Burnley, England@jmtb18 @virginmedia @Virgin_Victoria Issues in Burnley too. It's been up and down like a yoyo. TV box light keeps flashing too.
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Paul Cartwright (@hossfitt) reported from Keighley, England@virginmedia hello area 14 is there an issue as had no internet since 2pm I have all the checks etc 5 times I can't book an engineer so normally an issue, I work from home not ideal and no way of watching TiVo either without internet
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Sharon Bradbury (@SharonBradbury) reported from Haworth, England@virginmedia you have an exposed wire that goes down the side of my house and across my back garden so you’re able to provide a service to some houses below. I can’t find any written consent from the previous owners of the house. Major work will be starting soon...
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dianeG (@deghunter) reported from Brierfield, England@virginmedia trying to work from home with regular weekly loss of broadband isn’t a service, it’s a disgrace. Will be leaving
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Sharon Bradbury (@SharonBradbury) reported from Haworth, England@virginmedia We are a customer but this particular cabling just services the houses below.
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Aaron (@Logical1966) reported from Keighley, England@virginmedia @virginmedia sorry this was for your service provider @YodelOnline not you
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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𝐋 𝐄 𝐄 ™ (@outwrite) reportediplayer quality so bad watching the match. Like watching through water. Also, why can't I watch with @virginmedia app? Disappointing..
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David Owens (@DavidOw38948049) reported@virginmedia Why can I not talk or communicate with Virgin Only reply I get after telling you I am Not a customer and do NOT want to join is “Just to check, are you an existing customer, are you looking to join Virgin Media, or have you recently made an order?” I have said no
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Stephen Hampson (@StephenHampson) reported@virginmedia brilliant. Less than 12 months before the remote control on the streaming box packs up. And you haven't listened to feedback otherwise it would be one of the options on the help screen. What an awful company this is. Yes I've changed batteries.
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Shash (@shashpatel23) reported@virginmedia @virginmedia its not my equipment, its your end. If you know how important it is why does the estimated fix time keep getting later - now its after 6pm. When the working day has finished. Logged on to speak with someone and can't verify me even though im logged into my account!?!
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grace!! (@ROMANTlCGETAWAY) reported@virginmedia Is the issue in OX4 set to be fixed at midnight or midday tomorrow? Status update page just says 12:07 without an AM/PM.
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Matt 💙 (@mattdoctorwho74) reportedStream box is terrible claims be 4k, picture, colours, duller than 1988 vhs channels, chip obviously yrs behind, thats tv pulled out now, no rewind tv surely no one would pay £15 pm for sky entertainment when sky entertainment and kids is £3.99 on @NOW @virginmedia
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Yvonne Ward (@YvonneWard0) reported@virginmedia I would like a telephone number in the uk that I can ring please we have an ongoing complaint that is not being addressed. We have been on the phone many times and always told they can help they never do and fobbed off that tech will ring us. Emails not replied to.
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CFC._AKHI😴 (@Yolo123Rana) reported@virginmedia my WiFi is down right nor sure why
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D (@HopeForTo) reported@virginmedia We have but over the PO post code area as a whole, it seems to be affecting many customers . Its two issues and its not our equipment its yours.
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LGWLGWLGW (@lgwlgwlgw) reported@virginmedia Done this multiple times. Engineers have confirmed there are regular intermittent network outages in my local area which cause broadband to drop out for up to 10 mins at a time. Not good. Also no priority for anyone at Virgin Media to fix the issue any time soon