Virgin Media Outage Report in Nelson, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Nelson come from postal codes BB9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Nelson, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Nelson, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Burnley, Rossendale District, Blackburn, Keighley, Accrington, Sowerby Bridge, Nelson, Oswaldtwistle, Clitheroe and Colne.
| City | Problem Type | Report Time |
|---|---|---|
 Burnley |
Internet | |
| Rossendale District |
Internet | |
| Rossendale District |
Internet | |
| Rossendale District |
Internet | |
| Blackburn |
Internet | |
| Burnley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nelson, England
Latest outage, problems and issue reports in Nelson and nearby locations:
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Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
@virginmedia Yes, it’s rubbish. The service you provide is really poor. All you ever get told to do is switch of and reboot. Never works.
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Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia Local fault and down until approx 3pm. It happens too often and its a nightmare for home workers like me.
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Scott Nelson
(@ScottShaqNelson) reported
from
Keighley, England
@virginmedia problems with my router and your tech help told me the cables must have come loose. I didn’t touch or move the router or the cables and your help got it back on by telling me that me tightening it resolved it. I never touched it. can’t you admit the router is faulty
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Emily
(@EmilyMc767) reported
from
Blackburn, England
@virginmedia It’s a media account, but it was more about the quality of the call. It’s not the way to treat a customer. Thanks
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Wes Odell
(@wesleyjodell) reported
from
Rawtenstall, England
@PaddyTheBaddy @virginmedia Agreed. It’s terrible. Il be changing when my contract is up
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Salma Khan
(@Salma_abdx) reported
from
Great Harwood, England
@virginmedia They have improved but this is a regular issue now. This should be looked into, especially with the prices you charge for the services.
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Jade
(@jademelia99) reported
from
Cowling, England
Trying to cancel my @virginmedia contract yet no one will answer the phone or the online chat service. Such bad customer service
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Sharon Bradbury
(@SharonBradbury) reported
from
Haworth, England
@virginmedia We are a customer but this particular cabling just services the houses below.
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liquidBorn
(@liquidborn) reported
from
Burnley, England
@virginmedia broadband has just gone down in BB12, I work completely from home so this is extremely frustrating for me. Please help. Router has been restarted twice.
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RC
(@ryanchapmanx) reported
from
Blackburn, England
How to waste my time 2019 - @virginmedia sort your customer service out :)
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Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia broadband down AGAIN until 3pm today, means ill be working all evening to make up for not being able to do things today!
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RC
(@ryanchapmanx) reported
from
Blackburn, England
@geewelchx @virginmedia Mate I was on phone for a hour told them to shove their internet up their ass and going elsewhere Lmao their customer service is shocking so I did it back
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Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
@SkyHelpTeam @SkyUK @virginmedia are quick enough to take your money but not so quick to help out when things go wrong...
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andrew day
(@dazzle961) reported
from
Blackburn, England
@virginmedia I haven't been able to sign in to my Virginia media for years so complete waste of time Time to sack you lot off
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Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
Just bought Rocketman from @virginmedia don’t waste your money. It won’t play or even open £13.99 wasted... #crap #rubbish #terrible
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Tariq Mahmood
(@mrtariqmahmood) reported
from
Burnley, England
@virginmedia lnternet very intermittent. Router fault. But you won't send replacement so I am changing to Vodafone. Sick to death of the awful service I get from Virginmedia.
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Sharon Bradbury
(@SharonBradbury) reported
from
Haworth, England
@virginmedia you have an exposed wire that goes down the side of my house and across my back garden so you’re able to provide a service to some houses below. I can’t find any written consent from the previous owners of the house. Major work will be starting soon...
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Saeed Uchiha
(@saeedahmed0) reported
from
Burnley, England
@virginmedia your internet is awful! I’m not paying for a black box that flashes lights. Fix up
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officialBtown
(@btownofficial_) reported
from
Rawtenstall, England
@virginmedia why is it taking so long to sort out the fifa issue it’s *************** everyone who are on VM and want to play futchamps why can’t you give us a time scale on when it should be ready @NepentheZ @Itshaber @Marshall89HD
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Shadie
(@shadiebrfc_) reported
from
Accrington, England
Virgin media are so shit!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CarrickRole 🇨🇮
(@CarrickRole) reported
Virgin Media stupid c**nts were showing the Soldado miss during rashfords goal **** that stupid channel
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John
(@arcadegarde) reported
@virginmedia i'm trying to watch 'cabin fever' through sky cinema on my virgin box and when the lady says "the following film is rated 15" there is sound but when the film starts, there's no sound at all. i think the film is broken.
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Stephanie Denman
(@StephDenman) reported
@virginmedia Getting a bit frustrated with VM live chat & customer service line - please can someone help with F-secure. I need to make sure it's not been added to my account. Thanks!
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Southampton Scene
(@iSouthampton) reported
@virginmedia Yes. Customer service would not acknowledge they were wrong, denied receiving written complaint, Refused to acknowledge that a cooling off period is suspended if a new contract is disputed. Ridiculous to lose a customer for the sake of an £8 refund.
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Ross Wilcox
(@Rossi2k) reported
@virginmedia So, @virginmedia here we are yet again. No responses to emails and complaint is STILL ongoing with no contact from a manager even when promised without fail. What do I have to do to get this sorted??? Am now at a loss as ongoing since January. #poorservice #disgusted #ignored
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Steve Weller
(@SteveWeller82) reported
@virginmedia No i have not I gave up. It seems like you guys have given up on giving me the service I am looking for.
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Dawn Parsons
(@tinywelshdragon) reported
@suzyneedsahobby @virginmedia Really @virginmedia ? can you please help? If this was my Nan, who is also in her 90s, I would be totally furious.
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John
(@arcadegarde) reported
i've already contacted sky and they don't know what to do, any help? @virginmedia
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Theresa Haworth🎨💙
(@TheresaHaworth) reported
@virginmedia Do you need me to try and cancel the collection if it might not be processed before Monday? Just trying to save your collection (wo)man the trip
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Mike Turner
(@MikeTurnerTv) reported
3rd night in a row your Internet has taken a **** at this time? What gives? @virginmedia