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Virgin Media

Virgin Media outages and service status in Nelson, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Nelson, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 16, 7:40 AM GMT+1.
  • 67% Internet (67%)
  • 21% Wi-fi (21%)
  • 7% Total Blackout (7%)
  • 5% E-mail (5%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Nelson, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 16: Problems at Virgin Media

Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Nelson, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Darwen, Burnley, Keighley, and Nelson.

CityProblem TypeReport Time
Blackburn Internet 15 hours ago
Blackburn Wi-fi 1 day ago
Blackburn Wi-fi 2 days ago
Blackburn Internet 2 days ago
Blackburn Internet 4 days ago
Blackburn Internet 5 days ago

Nearby cities with recent reports

Blackburn

23 recent signals

15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

  • seanyseanysaeny
    Flying Officer Oโ€™Connor๐Ÿ‡ฌ๐Ÿ‡ง (@seanyseanysaeny) reported from Silsden, England

    @virginmedia Yes, itโ€™s rubbish. The service you provide is really poor. All you ever get told to do is switch of and reboot. Never works.

  • dazzle961
    andrew day (@dazzle961) reported from Blackburn, England

    @virginmedia **** off Over ยฃ100 !a month for broadband that drops very 5 minutes ******* joke of a company

  • jademelia99
    Jade (@jademelia99) reported from Cowling, England

    Trying to cancel my @virginmedia contract yet no one will answer the phone or the online chat service. Such bad customer service

  • ianlumsden
    Ian Lumsden (@ianlumsden) reported from Burnley, England

    @virginmedia I have been trying to get through to customer service for the past two days, the call is usually immediately rejected or I am told the call waiting time is an hour. I have had enough and as soon as I get through I am cancelling my account. ๐Ÿ˜ก

  • ClaretNick
    Nick (@ClaretNick) reported from Burnley, England

    @virginmedia broadband down AGAIN until 3pm today, means ill be working all evening to make up for not being able to do things today!

  • wesleyjodell
    Wes Odell (@wesleyjodell) reported from Rawtenstall, England

    @PaddyTheBaddy @virginmedia Agreed. Itโ€™s terrible. Il be changing when my contract is up

  • suziealderton
    #hellomynameisSuzie (@suziealderton) reported from Silsden, England

    @virginmedia absolutely rubbish service since we left @skytv and went over to you. Tv/broadband/phone off again on the whole of our estate-not much help to people working from home. Wont be renewing our contract with you, and will be checking how soon we can cancel!

  • courtsthomasx
    ๐‚๐จ๐ฎ๐ซ๐ญ๐ง๐ž๐ฒ ๐€๐ฅ๐ž๐ฑ๐š๐ง๐๐ซ๐š (@courtsthomasx) reported from Blackburn, England

    @virginmedia My Broadband has been down for quite a few days now. I have no received any text updates and would like to speak to somebody with regards to down time and to get an ETA of when it should be back up and running.

  • Dazmac1882
    Daz Mckavett (@Dazmac1882) reported from Burnley, England

    @virginmedia because you are providing a service that doesn't work, i presume i can leave without a fee

  • shadiebrfc_
    Shadie (@shadiebrfc_) reported from Accrington, England

    Virgin media are so shit!!

  • MATTYB00SH
    ๐•„๐”ธ๐•‹๐•‹๐•๐”น๐•†๐•†๐•Šโ„ (@MATTYB00SH) reported from Burnley, England

    Switching broadband providers from Virgin Media to Sky is proving to be such a bad decision while trying to work from home these last 5 weeks. Multiple connection drops every morning. It's a poor situation when tethering to your phone data is far more reliable. @SkyHelpTeam

  • djbowers14
    D J Bowers (@djbowers14) reported from Great Harwood, England

    Moved from @skytv to @virginmedia after 8 years and being a VIP customer with Sky. Poor service and a huge increase in price. Lost a longstanding customer. Now to try Virgin Media and see how this goes.

  • lamsom
    Dave Gracey (@lamsom) reported from Blackburn, England

    @virginmedia Thereโ€™s absolutely nothing wrong with the phone, I can travel to different areas and get 4 bars on my phone and it works no problem, the problem is in the area I live.The reception always used to be fine but for quite some time now itโ€™s been awful, I currently have one bar.

  • matt_stanny
    Matthew Stansfield (@matt_stanny) reported from Burnley, England

    @virginmedia It says not on there but when I call the support number there is a recorded message saying there is an issue and engineers are working on it.....been same all week.

  • scottboyle6
    scott boyle (@scottboyle6) reported from Burnley, England

    @virginmedia the worse customer services ever! Passed to 4 different departments for 15 mins only to be cut off.

  • Dazmac1882
    Daz Mckavett (@Dazmac1882) reported from Burnley, England

    You've out done yourselves today @virginmedia It's usually poor but your broadband today has been on a completely different level of poor

  • hossfitt
    Paul Cartwright (@hossfitt) reported from Keighley, England

    @virginmedia hello area 14 is there an issue as had no internet since 2pm I have all the checks etc 5 times I can't book an engineer so normally an issue, I work from home not ideal and no way of watching TiVo either without internet

  • Salma_abdx
    Salma Khan (@Salma_abdx) reported from Great Harwood, England

    @virginmedia They have improved but this is a regular issue now. This should be looked into, especially with the prices you charge for the services.

  • stavroversfc
    s. whalley (@stavroversfc) reported from Lower Darwen, England

    @virginmedia your broadband is down again ๐Ÿคฌ

  • Marsoma
    Marsoma (@Marsoma) reported from Burnley, England

    @virginmedia Had no internet and TV service for over 24hrs now, canโ€™t get through on the phone and it says the broadband issues are sorted on the service check online...it isnโ€™t.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • customerchamp1
    Paul โ–ถ๏ธ (@customerchamp1) reported

    Who remembers when @O2 customer service was good? Since the merger with the appalling @virginmedia it's been absolutely diabolical. Trying to help a vulnerable relative, been on hold for 45 minutes ๐Ÿคฎ๐Ÿคฎ๐Ÿคฎ to reset his password. Shameful.

  • Houstie1886
    MrsHoustie๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Houstie1886) reported

    @virginmedia Any idea when internet will be back up and running in ML1? Service status says no issues. Helpline says working on it. Had no internet since yesterday. Thanks.

  • PaulWilson7785
    paul wilson (@PaulWilson7785) reported

    @virginmedia sort out your crap service

  • kylehigh11
    Kyle High (@kylehigh11) reported

    @virginmedia Dazn PPV been down for a while now, any update on when it will be back up people have paid to watch this?

  • NOliver11
    Nath___O (@NOliver11) reported

    @virginmedia terrible service as usual! I expect a full refund of the boxing no stream for the past 15 minutes and counting!

  • emmafrost80
    emma ๐Ÿ’™ ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@emmafrost80) reported

    Anyone having issues with the picture for the football #virginmedia

  • professort15755
    Football Sigma (@professort15755) reported

    @S4mmyuk @virginmedia @DAZNBoxing The fact u paid for this **** says it all hahabab

  • Fahmed911
    Fayez Ahmed (@Fahmed911) reported

    @virginmedia paying soo much for this and still out in PR1 region of Preston. Been off all Sunday and now today awful service and not worth it. Defo need to move away #virginmedia #broadband #shocking

  • tomcity1
    tom (@tomcity1) reported

    @virginmedia the broadband is worst on a Sunday Iโ€™ve noticed ,Iโ€™m working in the week

  • kenshinnnjay
    jak cool (@kenshinnnjay) reported

    so sad for Tom's stream, and **** Virgin Media