Virgin Media outages and service status in Nelson, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 6 outage signals in the last 24 hours around Nelson, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 28, 11:48 AM GMT+1.
- Internet (56%)
- Wi-fi (19%)
- TV (15%)
- Total Blackout (6%)
- E-mail (2%)
- Phone (2%)
The latest reports from users having issues in Nelson come from postal codes BB9 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Nelson, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 28: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Nelson, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Burnley, Keighley, Nelson, and Rossendale.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Total Blackout | 18 minutes ago |
|
Blackburn
|
Internet | 49 minutes ago |
|
Blackburn
|
Internet | 3 hours ago |
|
Blackburn
|
Internet | 4 hours ago |
|
Blackburn
|
Wi-fi | 4 hours ago |
|
Blackburn
|
Internet | 20 hours ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Nelson, England
Latest outage, problems and issue reports in Nelson and nearby locations:
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Vincent Brindle 🔶🌍🇪🇺🏴 (@FunnyTrickster) reported from Burnley, England@jmtb18 @virginmedia @Virgin_Victoria Issues in Burnley too. It's been up and down like a yoyo. TV box light keeps flashing too.
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strange little Flo (@FloButcher84) reported from Blackburn, England@virginmedia bb3 area: internet has been down since yesterday morning & update it's not going to be fixed till tomorrow. I have a online business to run & kids need to do their homework online, can't stream any tv either. Can I ask what the issue is & why its taking so long?
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Danny Bolton (@dwb89) reported from Altham, EnglandYet again @virginmedia having technical problem on the payment line what a joke this company has become 14 years with them think it’s time to change. And still no word on bill reduction after the down time last week
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patricia foy (@PattipooFoy) reported from Blackburn, England@virginmedia No TV from 23rd December till 29th! Got a new box fitted, okay for about a week then started playing up again! Spent 3 hours on the phone Thursday night trying to sort to no avail...need an engineer to come out again...but no idea how to arrange!! Terrible service 😑
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Wes Odell (@wesleyjodell) reported from Rawtenstall, England@PaddyTheBaddy @virginmedia Agreed. It’s terrible. Il be changing when my contract is up
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Dave Gracey (@lamsom) reported from Blackburn, England@virginmedia There’s absolutely nothing wrong with the phone, I can travel to different areas and get 4 bars on my phone and it works no problem, the problem is in the area I live.The reception always used to be fine but for quite some time now it’s been awful, I currently have one bar.
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Salma Khan (@Salma_abdx) reported from Great Harwood, England@virginmedia They have improved but this is a regular issue now. This should be looked into, especially with the prices you charge for the services.
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andrew day (@dazzle961) reported from Blackburn, England@virginmedia **** off Over £100 !a month for broadband that drops very 5 minutes ******* joke of a company
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Moose And Me (@mooseandme1) reported from Great Harwood, EnglandCracks me up that the main feature of BT’s internet provision currently being advertised is that it breaks! And you can book a slot to fix it Why not invest your advertising budget in stopping it from breaking? Not to be smug but (touch wood) @virginmedia has never conked out!
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Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England@virginmedia Yeah, we have been charged wrong for the past two months even though the account was clear when we entered a new contract with you, now we been challenging it since August! Told manager will ring and then they don’t and then you charge us wrong, and then to make your customer
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RC (@ryanchapmanx) reported from Blackburn, England@geewelchx @virginmedia Mate I was on phone for a hour told them to shove their internet up their ass and going elsewhere Lmao their customer service is shocking so I did it back
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Will_BRFC.1875 (@WillBr1875) reported from Great Harwood, England@virginmedia There isn't anything that could help with the problem because I don't fully understand what everything is or means etc It could do with a technician to have a look, something similar as happened before and you sent a technician out
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RC (@ryanchapmanx) reported from Blackburn, EnglandHow to waste my time 2019 - @virginmedia sort your customer service out :)
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Scott Nelson (@ScottShaqNelson) reported from Keighley, England@virginmedia problems with my router and your tech help told me the cables must have come loose. I didn’t touch or move the router or the cables and your help got it back on by telling me that me tightening it resolved it. I never touched it. can’t you admit the router is faulty
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Dean Wainwright (@WainwrightDean) reported from Accrington, England@virginmedia Thanks for fixing it this morning, I trust given I’d no service for circa 36hrs I’ll see a credit upon my next bill?
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Laurence (@LaurenceBoom) reported from Colne, England@virginmedia for the past 2-3 weeks I have had issues with on demand content, and the broadband. When I try to play a sky cinema film, the audio plays; but no picture. BBC iplayer is the same! The router is next to the virgin box, so dont understand what is going on.
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Marsoma (@Marsoma) reported from Blackburn, England@virginmedia Yes I’ve done all that. There was an issue in the post code but it says it’s sorted now, but it’s not. Still nothing at all!
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scott boyle (@scottboyle6) reported from Burnley, England@virginmedia the worse customer services ever! Passed to 4 different departments for 15 mins only to be cut off.
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D J Bowers (@djbowers14) reported from Great Harwood, EnglandMoved from @skytv to @virginmedia after 8 years and being a VIP customer with Sky. Poor service and a huge increase in price. Lost a longstanding customer. Now to try Virgin Media and see how this goes.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RednalNut (@RednalNut) reported@JamieGBarry @virginmedia I was with them for twenty+ years since they took over from Telly West. They did exactly the same to me. Never again dropped them & managed to encourage family and friend's to do the same.
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Lunc Asylum (@LunCAsylum) reported@JamieGBarry @virginmedia cancel your contract and get virgin media as a new customer in your wifes name, request install the day after your current contract ends....they will tell you you cant do it but i have been for 15 years
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zoe (@mrsdefleppard_) reported@PeteUK7 @virginmedia I rang an insurance company cos I put in a claim for a cancelled holiday asked them if they needed my dads death certificate their reply was has he died erm wtf. Some companies have no tact at all 🤬
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aka James Bond (@FeelitWorking) reported@PeteUK7 @virginmedia I'm astonished the retention team didn't lie and say she had agreed to a new contract - to meet targets and get their bonus. A terrible company to deal with in my experience.
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Mkkoll.eth 🏴🌊🏆 (@Mkkoll) reported@virginmedia @PeteUK7 This is what happens when you farm out yoir customer service to third worlders who run your 'support' until lunchtime then phone scams in the afternoon.
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Steven Dale (@steven_dale) reported@virginmedia I have been locked out of "My Virgin Media” account since February, phoned 4 times and get nowhere they say they filled in a form and in 5 days it will unlock, never does. Means I have no access to sky sports, Virgin TV Go, and the new TNT Sports via HBO Max!!!
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France🇫🇷Spain🇪🇸Switzerland🇨🇭IPTV service (@IptvMge7) reported@nicky_j1989 @JamieGBarry @virginmedia Yes available iptv subscription service
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master P (@mastersdog) reportedI had the same problem with @skybroadcasting and left to join @virginmedia early this year.
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Technicslover (@technicslover) reported@PeteUK7 @virginmedia Virgin Media are absolute ***** and would never ever get a penny of my money.
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Jake Smalley (@JakeSmalley22) reported@JamieGBarry @virginmedia Hello. I had the exact same. Let the contract end. Give the box etc back. Then sign up as a new customer. Mines gone from 69 wanted 120 now as new customer it's 26.99. I had new box with 3 days pal