Virgin Media outages and service status in Nelson, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Nelson, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 9, 11:50 PM GMT+1.
- Internet (62%)
- Wi-fi (20%)
- Total Blackout (8%)
- TV (5%)
- E-mail (3%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Nelson, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Nelson, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Rossendale, Burnley, Keighley, and Nelson.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Internet | 5 hours ago |
|
Blackburn
|
Internet | 14 hours ago |
|
Blackburn
|
Internet | 1 day ago |
|
Blackburn
|
Internet | 2 days ago |
|
Blackburn
|
Internet | 3 days ago |
|
Blackburn
|
Total Blackout | 3 days ago |
Nearby cities with recent reports
14 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nelson, England
Latest outage, problems and issue reports in Nelson and nearby locations:
-
scott boyle (@scottboyle6) reported from Burnley, England@virginmedia the worse customer services ever! Passed to 4 different departments for 15 mins only to be cut off.
-
Nobby (@nobby1979) reported from Keighley, England@virginmedia There seems to be a problem in the bd10 area that's effect the TV and internet when your engineerds are fixing the problem or so the automated voice saying but this has been going on since Friday
-
Will_BRFC.1875 (@WillBr1875) reported from Great Harwood, England@virginmedia There isn't anything that could help with the problem because I don't fully understand what everything is or means etc It could do with a technician to have a look, something similar as happened before and you sent a technician out
-
☺️ (@Rebecccakate) reported from Great Harwood, England@virginmedia £150 a month and the internet doesn’t even work. Amazing. Can’t wait to cancel that.
-
liquidBorn (@liquidborn) reported from Burnley, England@virginmedia broadband has just gone down in BB12, I work completely from home so this is extremely frustrating for me. Please help. Router has been restarted twice.
-
Laurence (@LaurenceBoom) reported from Colne, England@virginmedia for the past 2-3 weeks I have had issues with on demand content, and the broadband. When I try to play a sky cinema film, the audio plays; but no picture. BBC iplayer is the same! The router is next to the virgin box, so dont understand what is going on.
-
Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England@virginmedia Service even worse you demand full payment and then will credit our account for your error and breach of contract! Your customers service staff rude! Demanding money before we can speak to anyone well I wonder what a solicitor would have to say with copy of the breached contract.
-
Flying Officer O’Connor🇬🇧 (@seanyseanysaeny) reported from Silsden, EnglandJust bought Rocketman from @virginmedia don’t waste your money. It won’t play or even open £13.99 wasted... #crap #rubbish #terrible
-
RC (@ryanchapmanx) reported from Blackburn, EnglandHow to waste my time 2019 - @virginmedia sort your customer service out :)
-
'Motivated And Confident' Mags (@dejkirkby) reported from Burnley, England@WilfSauce @WrestlingJebus @Archiebald_C I have Virgin Media, so haven't had to use TVPlayer personally, but I know of people who have and it's worked perfectly fine. I believe there is a rolling contract for the service of £6.99 after the event so make sure you cancel afterwards.
-
Liam Kenniford (@LiamKenniford) reported from Burnley, England@virginmedia are you having problems in BB10 area?? Can’t get any internet access
-
Aaron (@Logical1966) reported from Keighley, England@virginmedia @virginmedia sorry this was for your service provider @YodelOnline not you
-
Dave Gracey (@lamsom) reported from Blackburn, England@virginmedia Your mobile network is crap & your customer service is just as bad.
-
𝕄𝔸𝕋𝕋𝕐𝔹𝕆𝕆𝕊ℍ (@MATTYB00SH) reported from Burnley, England@virginmedia Yes it works on my phone browser, but not on laptop, so I'll just continue using that method, thanks. One more question; Why do your customer support agents ask for a security password that I use when speaking to an agent, despite being a new customer and haven't set this up yet
-
Wightpie (@wightpie) reported from Blackburn, England@virginmedia Also given that link is for postal marketing how exactly does that help with phone calls? As it stands your systems are non-compliant
-
Flying Officer O’Connor🇬🇧 (@seanyseanysaeny) reported from Silsden, England@virginmedia Yes, it’s rubbish. The service you provide is really poor. All you ever get told to do is switch of and reboot. Never works.
-
Nicky (@NickyRobbo80) reported from Blackburn, EnglandIf 2020 was an Internet provider it would be @virginmedia Solve the problem of losing IP address by restarting router. It was restarting the router that caused it. Restarted anyway and now the router won't connect to the Internet and all devices say no IP address #stressed
-
Jade (@jademelia99) reported from Cowling, EnglandTrying to cancel my @virginmedia contract yet no one will answer the phone or the online chat service. Such bad customer service
-
Will_BRFC.1875 (@WillBr1875) reported from Great Harwood, England@virginmedia Hi , I just wanted to ask if you could help me concerning my Internet at home , its not been working all weekend at all, it connects but nothing please can we sort the problem ASAP Thank You
-
Cath Buchanan (@CathBuchanan80) reported from Nelson, EnglandReckon its #virginmedia with the issue, its all the channels not just football #skysports
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ricky Butcher (@rickybutcher_) reported@virginmedia 5 mins left in the match & forced to sit through 3x 20/30 second ads for Real Madrid Vs Bayern Munich. I promise you, whatever pennies you're gleaning from people tuning in late they are wildly offset by those who'll swear never to give you another penny otherwise.
-
dean scates (@deanomac27) reported@virginmedia had no WiFi for the last 48 hours, called and was told to keep and eye on it. Been flashing blue light on box there’s no known problems in the area I need help
-
simon parkinson (@parky1021) reported@virginmedia Once again my internet connectivity is constantly dropping out Terrible service since I renewed my contract with you Wish I never had now
-
K (@Khushal) reportedReceived a call from @virginmedia , discussed the situation with my broadband, hoping for a quick resolution.
-
Henley (@HenleyDB) reported@GreyBlackstone @virginmedia They're charging me over £105 for only broadband. They're a bunch of greedy jokers. I had an issue and called them, they made things worse. I'm stuck not renewing my contract. If they mess up again, I end up paying even more but on a new contract or accidentally disconnected.
-
Mandy H 💙 (@ShropshireMandy) reported@virginmedia why is your customer relations so bad? I have spent 3-4 hours on the phone trying to get a refund after you carried on taking payments after I terminated my contract. Please get it sorted.
-
Rep74NL (@JohnnyRep74) reported@virginmedia your Webchat is awful , got an email regarding upgrading to 360 . Directed to webchat , 35 minutes later still trying to sort out what is an easy request . Your agent takes 10 minutes between each response to answer . I’m not bothering now
-
Steve Campion (@campion_steve) reportedVirgin media hub has failed. Nobody to answer phone other than their chat bot Which asks for all your details then tells you they are closed. Epic fail in customer service! #virginmedia
-
Rob (@Bigun885) reported@virginmedia internet down yet again, its always on or off, now your estimated a 2 day fix before internet is back??? I had talk talk for 8 years and never experienced any issues!!! Sort it out!!!
-
Heinz Beanz (@Delveyboy) reported@virginmedia contractors are outside now, cutting up my wires so I have no connection. The earliest they can fix it, is Thursday. Absolute jokers.