Virgin Media Outage Report in Nelson, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Nelson, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Nelson, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Sowerby Bridge, Burnley, Rossendale District, Bacup and Todmorden.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Total Blackout | |
| Sowerby Bridge |
Total Blackout | |
| Blackburn |
Internet | |
| Blackburn |
TV | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nelson, England
Latest outage, problems and issue reports in Nelson and nearby locations:
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officialBtown
(@btownofficial_) reported
from
Rawtenstall, England
@virginmedia why is it taking so long to sort out the fifa issue it’s *************** everyone who are on VM and want to play futchamps why can’t you give us a time scale on when it should be ready @NepentheZ @Itshaber @Marshall89HD
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RC
(@ryanchapmanx) reported
from
Blackburn, England
@geewelchx @virginmedia Mate I was on phone for a hour told them to shove their internet up their ass and going elsewhere Lmao their customer service is shocking so I did it back
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𝕄𝔸𝕋𝕋𝕐𝔹𝕆𝕆𝕊ℍ
(@MATTYB00SH) reported
from
Burnley, England
Switching broadband providers from Virgin Media to Sky is proving to be such a bad decision while trying to work from home these last 5 weeks. Multiple connection drops every morning. It's a poor situation when tethering to your phone data is far more reliable. @SkyHelpTeam
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Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia Local fault and down until approx 3pm. It happens too often and its a nightmare for home workers like me.
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Sharon Bradbury
(@SharonBradbury) reported
from
Haworth, England
@virginmedia you have an exposed wire that goes down the side of my house and across my back garden so you’re able to provide a service to some houses below. I can’t find any written consent from the previous owners of the house. Major work will be starting soon...
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scott mitchell
(@scottburnley) reported
from
Colne, England
@virginmedia can someone please get in touch with me has your broadband after 7pm is absolutely crap and I've totally had enough of it now
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Salma Khan
(@Salma_abdx) reported
from
Great Harwood, England
@virginmedia They have improved but this is a regular issue now. This should be looked into, especially with the prices you charge for the services.
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Wes Odell
(@wesleyjodell) reported
from
Rawtenstall, England
@PaddyTheBaddy @virginmedia Agreed. It’s terrible. Il be changing when my contract is up
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RC
(@ryanchapmanx) reported
from
Blackburn, England
How to waste my time 2019 - @virginmedia sort your customer service out :)
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Shadie
(@shadiebrfc_) reported
from
Accrington, England
Virgin media are so shit!!
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Vincent Brindle 🔶🌍🇪🇺🏴
(@FunnyTrickster) reported
from
Burnley, England
@jmtb18 @virginmedia @Virgin_Victoria Issues in Burnley too. It's been up and down like a yoyo. TV box light keeps flashing too.
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andrew day
(@dazzle961) reported
from
Blackburn, England
@virginmedia I haven't been able to sign in to my Virginia media for years so complete waste of time Time to sack you lot off
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D J Bowers
(@djbowers14) reported
from
Great Harwood, England
Moved from @skytv to @virginmedia after 8 years and being a VIP customer with Sky. Poor service and a huge increase in price. Lost a longstanding customer. Now to try Virgin Media and see how this goes.
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Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia broadband down AGAIN until 3pm today, means ill be working all evening to make up for not being able to do things today!
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Sharon Bradbury
(@SharonBradbury) reported
from
Haworth, England
@virginmedia We are a customer but this particular cabling just services the houses below.
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Tariq Mahmood
(@mrtariqmahmood) reported
from
Burnley, England
@virginmedia lnternet very intermittent. Router fault. But you won't send replacement so I am changing to Vodafone. Sick to death of the awful service I get from Virginmedia.
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Saeed Uchiha
(@saeedahmed0) reported
from
Burnley, England
@virginmedia your internet is awful! I’m not paying for a black box that flashes lights. Fix up
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Emily
(@EmilyMc767) reported
from
Blackburn, England
@virginmedia It’s a media account, but it was more about the quality of the call. It’s not the way to treat a customer. Thanks
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Moose And Me
(@mooseandme1) reported
from
Great Harwood, England
@virginmedia you’ve sent me an outrageous bill with £35 in charges that you said you were waiving. Non of your call centres are open (undertandably) I cant get text support & there’s no other help available. You are going to bill me £120 for a £50 service and I can stop you.
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Sam McCartney
(@SamMcCartney) reported
from
Rawtenstall, England
@Craig273 @virginmedia No. I just want to cancel sky sports as for £31.75 a month I don’t get the use out of it. I was lied to saying it would affect my package discount. I already get BT sport for free and if Amazon will be streaming more it’s pointless
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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N
(@envyas94) reported
@virginmedia Can someone check what’s happening in her area, your website now shoes that the issue has been resolved. Her postcode is en2 8dl
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Peter Hunt • CDG • CSA •
(@thepeterhunt) reported
@virginmedia Numerous issues with the TV box… not recording series links but right now TV guide all channels ‘to be announced’ and ‘title not available’
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TheBlowfish
(@TheBlowfish) reported
@virginmedia Yeah. Its a known issue in the area. It just seems no one is getting on with really fixing it. Probably because it's Avonline as the contractor, rather than virgin.
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@jinglejenny
(@jinglejenny2) reported
@virginmedia Yes checked . You even ran tests on my equipment when tv/Internet was both down and told me there was nothing wrong ??
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David Ampleford
(@ampieboy) reported
@virginmedia Its a pretty simple fix as I can see who provides your bot platform. The staff member handling my complaint didn’t apologise and instead told me they’d email me a response. This wasn’t quite what I expected. I was told today a Manager would contact me back.
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Olivia
(@OliviaHirst) reported
@virginmedia Residential customer, moving house and do not want to continue with virgin
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Binnyfox
(@binnyfox) reported
@virginmedia If you check out my previous tweets you will see this is a known problem here…. Since JAN!! So we’re paying for a service that isn’t being delivered….
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Onearmedjohn
(@onearmedjohn) reported
@virginmedia Well, I don’t get to speak to anyone. Your service tells me they need to send a signal to restart my box and then cuts me off. On the rare occasions I’ve spoken to someone in the past they just tell me to restart my box which fixes it temporarily until the next time.
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Tom Walsh
(@tomwalsh77) reported
@virginmedia Yeah the install has been done but this really ****** up my day. All I hear from Virgin is sorry for this and sorry for that but sorry doesn’t mean anything when you keep delivering poor service.
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Andy THKF
(@Andy_THKF) reported
@virginmedia Yes, there is an issue, one u couldn't inform us of in a text when you're happy to text about random stuff we don't care about. A service issue in my area doesn't exactly help when it comes to my job + when we're in a Lockdown, I can't simply go to a friends!! Such a bad service