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Virgin Media outages and service status in Nelson, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Nelson, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jul 7, 6:49 PM GMT+1.
  • 59% Internet (59%)
  • 23% Wi-fi (23%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

The latest reports from users having issues in Nelson come from postal codes BB9 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Nelson, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 8: Problems at Virgin Media

Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Nelson, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Nelson, Burnley, Darwen, and Keighley.

CityProblem TypeReport Time
Blackburn Internet 1 day ago
Blackburn Internet 1 day ago
Blackburn E-mail 3 days ago
Blackburn Internet 3 days ago
Nelson Wi-fi 3 days ago
Blackburn Internet 3 days ago

Nearby cities with recent reports

Blackburn

11 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

  • dejkirkby
    'Motivated And Confident' Mags (@dejkirkby) reported from Burnley, England

    @WilfSauce @WrestlingJebus @Archiebald_C I have Virgin Media, so haven't had to use TVPlayer personally, but I know of people who have and it's worked perfectly fine. I believe there is a rolling contract for the service of £6.99 after the event so make sure you cancel afterwards.

  • NickyRobbo80
    Nicky (@NickyRobbo80) reported from Blackburn, England

    If 2020 was an Internet provider it would be @virginmedia Solve the problem of losing IP address by restarting router. It was restarting the router that caused it. Restarted anyway and now the router won't connect to the Internet and all devices say no IP address #stressed

  • dazzle961
    andrew day (@dazzle961) reported from Blackburn, England

    @virginmedia I haven't been able to sign in to my Virginia media for years so complete waste of time Time to sack you lot off

  • wightpie
    Wightpie (@wightpie) reported from Blackburn, England

    @virginmedia So why then a) does it specify postal and b) not provide a field for mobile number. At best it’s misleading and at worst incompetent

  • wesleyjodell
    Wes Odell (@wesleyjodell) reported from Rawtenstall, England

    @PaddyTheBaddy @virginmedia Agreed. It’s terrible. Il be changing when my contract is up

  • IamAbulShelby
    𝔸𝕓𝕦𝕝|𝕊𝕙𝕖𝕝𝕓𝕪 (@IamAbulShelby) reported from Burnley, England

    @virginmedia @BexInfante mine is now not working at all

  • nevynxxx
    nevynxxx (@nevynxxx) reported from Rawtenstall, England

    @virginmedia I understand your call centres are suffering, but 2 hours for text chat support and a phone line that 4 menu levels deep hangs up is not good enough. Massively annoyed and time wasted.

  • subz_1
    𝑺𝒖𝒃𝒉𝒂𝒏 🇵🇸 ⏱ (@subz_1) reported from Accrington, England

    At this point I don’t know whether my snapchat is down or my WiFi is aids #virginmedia

  • WillBr1875
    Will_BRFC.1875 (@WillBr1875) reported from Great Harwood, England

    @virginmedia Hi , I just wanted to ask if you could help me concerning my Internet at home , its not been working all weekend at all, it connects but nothing please can we sort the problem ASAP Thank You

  • SharonBradbury
    Sharon Bradbury (@SharonBradbury) reported from Haworth, England

    @virginmedia you have an exposed wire that goes down the side of my house and across my back garden so you’re able to provide a service to some houses below. I can’t find any written consent from the previous owners of the house. Major work will be starting soon...

  • Dazmac1882
    Daz Mckavett (@Dazmac1882) reported from Burnley, England

    You've out done yourselves today @virginmedia It's usually poor but your broadband today has been on a completely different level of poor

  • btownofficial_
    officialBtown (@btownofficial_) reported from Rawtenstall, England

    @virginmedia why is it taking so long to sort out the fifa issue it’s *************** everyone who are on VM and want to play futchamps why can’t you give us a time scale on when it should be ready @NepentheZ @Itshaber @Marshall89HD

  • ClaretNick
    Nick (@ClaretNick) reported from Burnley, England

    @virginmedia Local fault and down until approx 3pm. It happens too often and its a nightmare for home workers like me.

  • SmartCoffeeOff1
    Dave R (@SmartCoffeeOff1) reported from Blackburn, England

    What do a pay for, I'm trying to watch football on now TV and losing Internet all the time, pay for a top package and **** service, @Virgin #internet #virginmedia #broadband

  • gazbullsfan22
    Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England

    @virginmedia Service even worse you demand full payment and then will credit our account for your error and breach of contract! Your customers service staff rude! Demanding money before we can speak to anyone well I wonder what a solicitor would have to say with copy of the breached contract.

  • jodavidson65
    Jo D #KaftrioNow (@jodavidson65) reported from Nelson, England

    @virginmedia very poor of you

  • dejkirkby
    'Motivated And Confident' Mags (@dejkirkby) reported from Burnley, England

    @virginmedia @btsport as a VM customer with the BT Sport add-on, can you explain to me the idea behind having the only reason I have the BT Sport add-on, UFC, having major events locked behind a secondary paywall and then still increasing the package cost. Not only double

  • ClaretNick
    Nick (@ClaretNick) reported from Burnley, England

    @virginmedia broadband down AGAIN until 3pm today, means ill be working all evening to make up for not being able to do things today!

  • bazza_bee78
    🚩Bazza B 🏴 (@bazza_bee78) reported from Burnley, England

    @virginmedia Waiting on an engineer now, none available until Saturday pm. That will be over 3 days without any service.

  • MATTYB00SH
    𝕄𝔸𝕋𝕋𝕐𝔹𝕆𝕆𝕊ℍ (@MATTYB00SH) reported from Burnley, England

    Switching broadband providers from Virgin Media to Sky is proving to be such a bad decision while trying to work from home these last 5 weeks. Multiple connection drops every morning. It's a poor situation when tethering to your phone data is far more reliable. @SkyHelpTeam

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • UK_DC_One
    Dave (@UK_DC_One) reported

    That new @virginmedia upgrade, my advice to anyone thinking about it, DON'T DO IT!! We've had nothing but problems in our house with the WiFi since, especially in hot weather, it cuts out and drops out. Nothing but connectivity issues. It's awful. Router getting red hot constantly Helpline no use So what is the problem Virgin Media? When this was set up, your engineer assured us there would be no issues. Router checked, brand new boxes installed, so why is this happening? Seriously thinking of cancelling my contract because I'm not getting the help or service im paying for right now

  • Dangerous180
    Tim (@Dangerous180) reported

    Tv box not working properly and now wi-fi is intermittent. For what I am paying you this is not good enough @virginmedia

  • MillersTomO
    Tom O 🏴󠁧󠁢󠁥󠁮󠁧󠁿🔴⚪️ (@MillersTomO) reported

    @virginmedia hi. Is there an internet outage in Scotland? It's gone awfully quiet. #worldcup #england #mexico

  • scott2328446402
    scott (@scott2328446402) reported

    @BBCBreakfast Good, had nothing but trouble with @virginmedia disgusting company. Pulling ***** tricks when I wanted to cancel. Renewed my contract without my consent & told me I had to pay over £2000 to leave. I hope the go bump!

  • southeast_watch
    Essex News and Weather 🦁🏴󠁧󠁢󠁥󠁮󠁧󠁿⚽️ (@southeast_watch) reported

    Looks like virgin media been fined for ripping ppl off and not letting them leave there contracts! Virgin always been **** ! Use sky #virginmedia

  • DarktraceCm56u
    Darktrace Cyber Security (@DarktraceCm56u) reported

    @Keiran_Mark @virginmedia Do you have any evidence 🧾or proof regarding your scammed issue??

  • AmiiEvlynB
    Amii not Amy 🇬🇾 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@AmiiEvlynB) reported

    Dear @virginmedia why is my broadband keep dropping out today!! I get it’s hot but I can’t hand hot and bored!!! HELP!!!

  • MayaGuy01
    MayaGuy 💎 (@MayaGuy01) reported

    @Ofcom Good! my dad is 80 and my mother has dementia (who he cares for) they recently talked him into paying £120 a month for channels he didn't want and he finds it impossible to get out of it. He only called them to report bad reception @virginmedia

  • paul_wingrove
    Paul Wingrove (@paul_wingrove) reported

    @virginmedia and quite rightly VM have been heavily fined. Anyone who has ever contacted VM knows what bastards their customer service ppl can be.

  • Chrismtson
    Chris (@Chrismtson) reported

    @Ofcom Still can’t get in contact with customer service today either via webchat and phone calls @virginmedia