Virgin Media outages and service status in Nelson, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Nelson, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 22, 2:12 PM GMT+1.
- Internet (56%)
- Wi-fi (19%)
- Total Blackout (11%)
- E-mail (8%)
- TV (3%)
- Phone (2%)
The latest reports from users having issues in Nelson come from postal codes BB9 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Nelson, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 22: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Nelson, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Nelson, Burnley, and Darwen.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Internet | 6 hours ago |
|
Blackburn
|
Wi-fi | 9 hours ago |
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Blackburn
|
Internet | 1 day ago |
|
Blackburn
|
Internet | 2 days ago |
|
Blackburn
|
TV | 2 days ago |
|
Blackburn
|
Internet | 2 days ago |
Nearby cities with recent reports
24 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Nelson, England
Latest outage, problems and issue reports in Nelson and nearby locations:
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๐๐ธ๐๐๐๐น๐๐๐โ (@MATTYB00SH) reported from Burnley, EnglandSwitching broadband providers from Virgin Media to Sky is proving to be such a bad decision while trying to work from home these last 5 weeks. Multiple connection drops every morning. It's a poor situation when tethering to your phone data is far more reliable. @SkyHelpTeam
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Daz Mckavett (@Dazmac1882) reported from Burnley, England@virginmedia because you are providing a service that doesn't work, i presume i can leave without a fee
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D J Bowers (@djbowers14) reported from Great Harwood, EnglandMoved from @skytv to @virginmedia after 8 years and being a VIP customer with Sky. Poor service and a huge increase in price. Lost a longstanding customer. Now to try Virgin Media and see how this goes.
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Matthew Stansfield (@matt_stanny) reported from Burnley, England@virginmedia It says not on there but when I call the support number there is a recorded message saying there is an issue and engineers are working on it.....been same all week.
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๐ธ๐๐ฆ๐|๐๐๐๐๐๐ช (@IamAbulShelby) reported from Burnley, England@virginmedia @BexInfante mine is now not working at all
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Dorothy Carr (@dottydinosaur) reported from Blackburn, England@MisterVivian @utv @virginmedia @ITV Here in Blackburn vigin 113 itv is not working but someone on twitter told me to watch 853 ๐ it works
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Flying Officer OโConnor๐ฌ๐ง (@seanyseanysaeny) reported from Silsden, EnglandJust bought Rocketman from @virginmedia donโt waste your money. It wonโt play or even open ยฃ13.99 wasted... #crap #rubbish #terrible
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Vincent Brindle ๐ถ๐๐ช๐บ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@FunnyTrickster) reported from Burnley, England@jmtb18 @virginmedia @Virgin_Victoria Issues in Burnley too. It's been up and down like a yoyo. TV box light keeps flashing too.
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andrew day (@dazzle961) reported from Blackburn, England@virginmedia **** off Over ยฃ100 !a month for broadband that drops very 5 minutes ******* joke of a company
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Kevin Kitten (@LovecloughKev) reported from Rawtenstall, England@virginmedia Why is your WhatsApp chat so rubbish for the 4th time i have been kicked off. Terrible service
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Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England@virginmedia We arenโt getting anywhere and you cut us off. This has to be worst service, if I performed as your advisor I would be sacked! How do we get to resolve the issue via the above method?
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strange little Flo (@FloButcher84) reported from Blackburn, England@virginmedia bb3 area: internet has been down since yesterday morning & update it's not going to be fixed till tomorrow. I have a online business to run & kids need to do their homework online, can't stream any tv either. Can I ask what the issue is & why its taking so long?
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๐๐ธ๐๐๐๐น๐๐๐โ (@MATTYB00SH) reported from Burnley, England@virginmedia Yes it works on my phone browser, but not on laptop, so I'll just continue using that method, thanks. One more question; Why do your customer support agents ask for a security password that I use when speaking to an agent, despite being a new customer and haven't set this up yet
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Cath Buchanan (@CathBuchanan80) reported from Nelson, EnglandReckon its #virginmedia with the issue, its all the channels not just football #skysports
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Dave Gracey (@lamsom) reported from Blackburn, England@virginmedia Thereโs absolutely nothing wrong with the phone, I can travel to different areas and get 4 bars on my phone and it works no problem, the problem is in the area I live.The reception always used to be fine but for quite some time now itโs been awful, I currently have one bar.
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Ian Lumsden (@ianlumsden) reported from Burnley, England@virginmedia I have been trying to get through to customer service for the past two days, the call is usually immediately rejected or I am told the call waiting time is an hour. I have had enough and as soon as I get through I am cancelling my account. ๐ก
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Dave Gracey (@lamsom) reported from Blackburn, England@virginmedia Your mobile network is crap & your customer service is just as bad.
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Sam Yates (@Sam_yates4) reported from Old Laund Booth, England@neilayates @virginmedia I believe they were the "3rd Party" that also caused the Microsoft 365 outage which killed our session yesterday!
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Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shahar Mor (@ShhrMor) reported@Rugby_Scoop @virginmedia TBH, I'm not sure what POM wants. Would he rather the ref penalized the Irish for these "minor" breakdown infringements? His "coaching" actually helped Ireland slow the ball down without being penalized. Not to mention at least 3 yellows that were not given to them...
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Mr chappers (@littlechappers) reported@virginmedia unfortunately I'm leaving you because of the cost of the service was going up to ยฃ69 per month but a new customer can get the same package for ยฃ24 per month, my disconnection was yesterday Mon 20th July but you still haven't switched it off .
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Mystery Bird (@AKA_The_RC_One) reported@Simon_Whale @virginmedia Don't use Onestream, awful service, kept having mast problems so internet kept failing daily and i couldn't get out of the contract.
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James Mockford (@james_mockford_) reported@Simon_Whale @virginmedia Had a similar issue with EE/BT. Sent the faulty router back but they argued I never sent it backโฆ continued to charge me for over 6 months. After complaining they opened an investigation, admitted they lost it and they did eventually send me a cheque for ยฃ400 ๐
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Ian Lythgoe (@IanLythgoe4) reportedWish never signed a new contract with virgin media customer service is **** been waiting over a week for a new box gone online to chase and nothing been ordered. Ever since had an upgrade to new software nothing but problems @virginmedia
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Jamaal (@Jamaal162) reported@jonoread @ajzxne They knew owned and run by the same company.. virgin media 02โฆ literally just a subsidiary branded to capture a different market ie the ones who are smart enough to not pay 3 to 4x the amount for the same service
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Elodie Genest (@ElodieGenest) reported@O2 I am currently in the USA and received a message about roaming charges ending on the 20th. I am a Virgin Media Volt customer and should have O2 Travel Inclusive Zone. Can you please confirm my account is set up correctly so I don't get charged tomorrow?"
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Jason Burns (@JasonBurns_CM) reported@LK_Yanited @Simon_Whale @virginmedia I've taught their customer service about how to fix their own issues it's so bad.
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Craig McArdle (@HoMcArdle) reported@virginmedia Already done this many times with the same outcome. You have made no attempt to fix this issue. Iโve responded several times with my account details and you do nothing. Reported to ofcom and now dealing with CISAS. You have everything you need already
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Andrie Nel (@nel_andrie) reported@SpinCat1 @virginmedia The entire "Virgin" is bad news!!!!. Even the gyms!!!. Stay away!!!. I had an equally bad experience...also a virgin branch