Virgin Media outages and service status in Nelson, England

Problems in the last 24 hours in Nelson, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nelson, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Sowerby Bridge, Rossendale, and Nelson.

City	Problem Type	Report Time
Blackburn	Wi-fi	1 day ago
Blackburn	Internet	1 day ago
Blackburn	Wi-fi	2 days ago
Blackburn	Internet	5 days ago
Blackburn	Wi-fi	5 days ago
Sowerby Bridge	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

• 
  andrew day (@dazzle961) reported 2 minutes ago from Blackburn, England

  @virginmedia **** off Over £100 !a month for broadband that drops very 5 minutes ******* joke of a company

• 
  Nobby (@nobby1979) reported 16 minutes ago from Keighley, England

  @virginmedia There seems to be a problem in the bd10 area that's effect the TV and internet when your engineerds are fixing the problem or so the automated voice saying but this has been going on since Friday

• 
  Wes Odell (@wesleyjodell) reported 18 minutes ago from Rawtenstall, England

  @PaddyTheBaddy @virginmedia Agreed. It’s terrible. Il be changing when my contract is up

• 
  'Motivated And Confident' Mags (@dejkirkby) reported 19 minutes ago from Burnley, England

  @virginmedia @btsport as a VM customer with the BT Sport add-on, can you explain to me the idea behind having the only reason I have the BT Sport add-on, UFC, having major events locked behind a secondary paywall and then still increasing the package cost. Not only double

• 
  Will_BRFC.1875 (@WillBr1875) reported 21 minutes ago from Great Harwood, England

  @virginmedia There isn't anything that could help with the problem because I don't fully understand what everything is or means etc It could do with a technician to have a look, something similar as happened before and you sent a technician out

• 
  James Swinburne (@jaswinburne1) reported 22 minutes ago from Silsden, England

  @virginmedia No one has offered a resolution. I have the same conversation time & again.... “I have reset your router”

• 
  patricia foy (@PattipooFoy) reported 24 minutes ago from Blackburn, England

  @virginmedia No TV from 23rd December till 29th! Got a new box fitted, okay for about a week then started playing up again! Spent 3 hours on the phone Thursday night trying to sort to no avail...need an engineer to come out again...but no idea how to arrange!! Terrible service 😑

• 
  Tariq Mahmood (@mrtariqmahmood) reported 27 minutes ago from Burnley, England

  @virginmedia lnternet very intermittent. Router fault. But you won't send replacement so I am changing to Vodafone. Sick to death of the awful service I get from Virginmedia.

• 
  Nasmin Shabir ♡ (@xNasminx) reported 29 minutes ago from Keighley, England

  @virginmedia Yes I always use the service status tool... But still signal is constantly dropping, which results in resetting the router . Not happy to say we pay £45 a month for just broadband alone and can hardly get online most of the time... It's frustrating

• 
  Cath Buchanan (@CathBuchanan80) reported 31 minutes ago from Nelson, England

  Reckon its #virginmedia with the issue, its all the channels not just football #skysports

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 33 minutes ago from Keighley, England

  @virginmedia Yeah, we have been charged wrong for the past two months even though the account was clear when we entered a new contract with you, now we been challenging it since August! Told manager will ring and then they don’t and then you charge us wrong, and then to make your customer

• 
  strange little Flo (@FloButcher84) reported 38 minutes ago from Blackburn, England

  @virginmedia Yeah I've seen that already thanks, but it's not going to help the kids with accessing homework online. no I am not on a B account as of yet as I have only just started out in the last week 😑 but even if I was on a B account it would still be off so doesn't make any difference

• 
  Sally O'Donnell (@SallyOdonnell) reported 42 minutes ago from Burnley, England

  @virginmedia Hi thank you however a good start would be you to know your client base. Some of us are just not tech savvy and being talked to like an idiot is not the way to win hearts and minds let alone customer loyalty. Felt very undermined and very disappointed.

• 
  Michael Parkinson (@mikeyparkinson) reported 46 minutes ago from Burnley, England

  @virginmedia I have and it says no issues... It was off this AM

• 
  Shigufta khan (@Shigufta1) reported 50 minutes ago from Blackburn, England

  @virginmedia Problems with my TV very frustrating not being able to speak to anyone. For a communication provider the service being offered is not acceptable

• 
  Dave Gracey (@lamsom) reported 51 minutes ago from Blackburn, England

  @virginmedia There’s absolutely nothing wrong with the phone, I can travel to different areas and get 4 bars on my phone and it works no problem, the problem is in the area I live.The reception always used to be fine but for quite some time now it’s been awful, I currently have one bar.

• 
  scott mitchell (@scottburnley) reported 54 minutes ago from Colne, England

  @virginmedia can someone please get in touch with me has your broadband after 7pm is absolutely crap and I've totally had enough of it now

• 
  Matthew Stansfield (@matt_stanny) reported 56 minutes ago from Burnley, England

  @virginmedia It says not on there but when I call the support number there is a recorded message saying there is an issue and engineers are working on it.....been same all week.

• 
  Flying Officer O’Connor🇬🇧 (@seanyseanysaeny) reported 57 minutes ago from Silsden, England

  @SkyHelpTeam @SkyUK @virginmedia are quick enough to take your money but not so quick to help out when things go wrong...

• 
  gsouthy_25 🏆 LIVERPOOL FC 👊🏼 (@gsouthy) reported 60 minutes ago from Great Harwood, England

  @virginmedia How are things?? Footpath left full of mud. Having to clean footwear off or remove before coming into the house! The whole length of the footpath in front of the houses where your workers have been is a disgrace. Not even rain has washed it clean!! Terrible standard of work! 😤

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sugar_Rayne (@Sugar_Rayne) reported 2 minutes ago

  Is there an issue with the Internet in the L14 area, mine keeps dropping off 🤔 @virginmedia

• 
  KSP (@Yespleaseroux) reported 3 minutes ago

  @virginmedia is utterly ****. As soon as I can ditch it I will and go back to Sky. Such rubbish service all round.

• 
  Oly Price (@oliverp07477646) reported 8 minutes ago

  @virginmedia your internet is down yet again and has been like this for days now . Will be ringing in the morning to cancel

• 
  Charles Willcock (@WillcockCharles) reported 8 minutes ago

  @WeAreOpenreach Well Virgin Media are the worst company in the world so I will not be bothering to contact them. Most of their cabinets are open where I live.

• 
  Martin G (@pizzapat246) reported 10 minutes ago

  @virginmedia are your e mails down ?

• 
  Sarah Poyntz (@sarah1986) reported 12 minutes ago

  @ryantegan @skytv We’ve just gone the other way, @virginmedia was not interested in keeping a customer of 10 years+, cost was literally going to double! We’ve switched to Sky but are ready to play flip flop between the 2 for the foreseeable as we know neither of them has any interest in loyalty!

• 
  Allison🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🌻🦔📚 (@bookwormmumof2) reported 13 minutes ago

  @virginmedia It’s been sorted now, four weeks after two men from comex2000 dropped a heavy metal manhole onto our Internet connections You need to sort out your customer service, cause it’s absolutely dreadful. I told them that the 2 men had ruined this connection, but no one took any notice

• 
  David James Pearce (@pearceswan) reported 14 minutes ago

  @MariaSale8 @virginmedia If I were you, I would call for technical assistance for some reason your messages are coming to me. I am a Virgin Media Customer not a technical advisor.

• 
  Mr Moanivator (@MrMoanivator) reported 14 minutes ago

  @virginmedia My broadband hasn't been working since around 11am today. All week, Virgin has said that work was due to be completed in my area around 11:15am today. It's now saying that the hub is the problem. I've restarted and reset it, but it's still not working 🤬

• 
  Philip Drury (@septembercott) reported 15 minutes ago

  Now I see why Virgin Media is scored so badly for customer service. They ask you to DM, which takes you to a useless Chat Bot! Pointless @virginmedia