Virgin Media outages and service status in Nelson, England

Problems in the last 24 hours in Nelson, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nelson, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Darwen, Burnley, Keighley, and Nelson.

City	Problem Type	Report Time
Blackburn	Internet	13 hours ago
Blackburn	Wi-fi	1 day ago
Blackburn	Internet	1 day ago
Blackburn	Internet	1 day ago
Blackburn	Internet	1 day ago
Blackburn	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

• 
  Sam Yates (@Sam_yates4) reported 8 seconds ago from Old Laund Booth, England

  @neilayates @virginmedia I believe they were the "3rd Party" that also caused the Microsoft 365 outage which killed our session yesterday!

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 3 minutes ago from Keighley, England

  @virginmedia when is someone going to ring us back after the failure to apply the package to our account we sorted on the phone yet still hasn’t changed or a manager ringing back to deal with the complaint. Shocking services but soon quick to mailing bills out!

• 
  Nick (@ClaretNick) reported 6 minutes ago from Burnley, England

  @virginmedia broadband down AGAIN until 3pm today, means ill be working all evening to make up for not being able to do things today!

• 
  Michael Parkinson (@mikeyparkinson) reported 6 minutes ago from Burnley, England

  @virginmedia I have and it says no issues... It was off this AM

• 
  Gareth Beck (@BeckGareth) reported 11 minutes ago from Burnley, England

  @virginmedia gone down in BB10 again

• 
  🚩Bazza B 🏴 (@bazza_bee78) reported 11 minutes ago from Burnley, England

  @virginmedia Waiting on an engineer now, none available until Saturday pm. That will be over 3 days without any service.

• 
  Dave Gracey (@lamsom) reported 14 minutes ago from Blackburn, England

  @virginmedia There’s absolutely nothing wrong with the phone, I can travel to different areas and get 4 bars on my phone and it works no problem, the problem is in the area I live.The reception always used to be fine but for quite some time now it’s been awful, I currently have one bar.

• 
  #hellomynameisSuzie (@suziealderton) reported 19 minutes ago from Silsden, England

  @virginmedia absolutely rubbish service since we left @skytv and went over to you. Tv/broadband/phone off again on the whole of our estate-not much help to people working from home. Wont be renewing our contract with you, and will be checking how soon we can cancel!

• 
  scott boyle (@scottboyle6) reported 23 minutes ago from Burnley, England

  @virginmedia the worse customer services ever! Passed to 4 different departments for 15 mins only to be cut off.

• 
  🚩Bazza B 🏴 (@bazza_bee78) reported 30 minutes ago from Burnley, England

  @virginmedia No mention of any temporary resolutions or any form of compensation for the loss of service

• 
  Kevin Kitten (@LovecloughKev) reported 39 minutes ago from Rawtenstall, England

  @virginmedia Why is your WhatsApp chat so rubbish for the 4th time i have been kicked off. Terrible service

• 
  Will_BRFC.1875 (@WillBr1875) reported 41 minutes ago from Great Harwood, England

  @virginmedia Hi , I just wanted to ask if you could help me concerning my Internet at home , its not been working all weekend at all, it connects but nothing please can we sort the problem ASAP Thank You

• 
  NJW (@NJWesthead) reported 47 minutes ago from Rawtenstall, England

  @virginmedia Broadband/TV outage until 2:35pm but can’t register a loss of service as page doesn’t load. On 4G so problem is with you. Why advertise you’ll compensate if there’s no way to get it?!

• 
  ☺️ (@Rebecccakate) reported 48 minutes ago from Great Harwood, England

  @virginmedia £150 a month and the internet doesn’t even work. Amazing. Can’t wait to cancel that.

• 
  Nicky (@NickyRobbo80) reported 52 minutes ago from Blackburn, England

  If 2020 was an Internet provider it would be @virginmedia Solve the problem of losing IP address by restarting router. It was restarting the router that caused it. Restarted anyway and now the router won't connect to the Internet and all devices say no IP address #stressed

• 
  𝕄𝔸𝕋𝕋𝕐𝔹𝕆𝕆𝕊ℍ (@MATTYB00SH) reported 55 minutes ago from Burnley, England

  @virginmedia Yes it works on my phone browser, but not on laptop, so I'll just continue using that method, thanks. One more question; Why do your customer support agents ask for a security password that I use when speaking to an agent, despite being a new customer and haven't set this up yet

• 
  Sam McCartney (@SamMcCartney) reported 58 minutes ago from Rawtenstall, England

  @Craig273 @virginmedia No. I just want to cancel sky sports as for £31.75 a month I don’t get the use out of it. I was lied to saying it would affect my package discount. I already get BT sport for free and if Amazon will be streaming more it’s pointless

• 
  𝕄𝔸𝕋𝕋𝕐𝔹𝕆𝕆𝕊ℍ (@MATTYB00SH) reported 58 minutes ago from Burnley, England

  Switching broadband providers from Virgin Media to Sky is proving to be such a bad decision while trying to work from home these last 5 weeks. Multiple connection drops every morning. It's a poor situation when tethering to your phone data is far more reliable. @SkyHelpTeam

• 
  Tariq Mahmood (@mrtariqmahmood) reported 59 minutes ago from Burnley, England

  @virginmedia lnternet very intermittent. Router fault. But you won't send replacement so I am changing to Vodafone. Sick to death of the awful service I get from Virginmedia.

• 
  RC (@ryanchapmanx) reported 59 minutes ago from Blackburn, England

  @geewelchx @virginmedia Mate I was on phone for a hour told them to shove their internet up their ass and going elsewhere Lmao their customer service is shocking so I did it back

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  South Coast Commuter (@CS_Hants) reported 10 minutes ago

  So then @virginmedia, having escaped your contract after 18 months of poor service when will someone come to my house to remove the large ugly brown box that was fixed to my outside wall (bearing in mind it was installed without a booking or any notice at the contract start)?

• 
  Anthony Braithwaite (@AnthonyBraithw7) reported 11 minutes ago

  @virginmedia trying to watch tv service as NHL Stanley cup finals on soon , tv not working because all.your humans need rest according to chat bot ... good by you have broken me with this ,not paying for service .

• 
  Edward Hamilton (@epwhamilton) reported 12 minutes ago

  @virginmedia my hub is flashing green this evening. Reset is not helping. Area 31 I think but no issues shown on the site

• 
  Face palm Vengance (@IsTheTruthToxic) reported 13 minutes ago

  @virginmedia @____LP____ My experience of being able to reach your customer service people is very bad. You routinely get transferred about, long holds, then the call gets dumped. It’s terrible, chat bots and complicated phone trees make it worse. Employ people to answer the phone and direct the call.

• 
  Jason ferguson (@Jasonrfc90) reported 15 minutes ago

  @gblondon1 @skytv @virginmedia Virgin media dont give a damn about loyalty either

• 
  Rob Jones (@robhjones) reported 16 minutes ago

  @virginmedia I’ve only used iplayer since changing but it’s impossible to watch anything so there’s obviously some connection problem and extremely annoying as its in the evening when we watch

• 
  Jane ferguson (@Icklefergie) reported 17 minutes ago

  @virginmedia How many promised texts and phone calls does it take to actually be contacted. Waited over 2 weeks for resolution of a problem with Virgintvgo due to O2 linked accounts!! Still no returned calls … despite several phone calls, what do I need to do???

• 
  Conor 🇮🇪 (@WFCConor) reported 18 minutes ago

  Internets down all day, plugged the router out 5 times and it still isn’t working, usual service for @virginmedia 🫣

• 
  paul Borrowdale (@BorrowdalePaul) reported 20 minutes ago

  @gblondon1 @skytv @virginmedia you might regret that virgin awful . keeps braking down. and they constantly ringing you.

• 
  Edward Hamilton (@epwhamilton) reported 20 minutes ago

  @virginmedia I was specifically told yesterday that there is a problem in the area and to expect it fixed by 5.08. I still have no internet, and the outage is still not acknowledged on the website so I can't check on progress. Oh, and you're not responding to my DMs 😡