Virgin Media Outage Report in Nelson, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Nelson, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Nelson, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Rossendale District, Bacup, Todmorden and Burnley.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nelson, England
Latest outage, problems and issue reports in Nelson and nearby locations:
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Saeed Uchiha
(@saeedahmed0) reported
from
Burnley, England
@virginmedia your internet is awful! I’m not paying for a black box that flashes lights. Fix up
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Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
@SkyHelpTeam @SkyUK @virginmedia are quick enough to take your money but not so quick to help out when things go wrong...
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Marsoma
(@Marsoma) reported
from
Blackburn, England
@virginmedia Yes I’ve done all that. There was an issue in the post code but it says it’s sorted now, but it’s not. Still nothing at all!
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Shadie
(@shadiebrfc_) reported
from
Accrington, England
Virgin media are so shit!!
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andrew day
(@dazzle961) reported
from
Blackburn, England
@virginmedia I haven't been able to sign in to my Virginia media for years so complete waste of time Time to sack you lot off
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Emily
(@EmilyMc767) reported
from
Blackburn, England
@virginmedia It’s a media account, but it was more about the quality of the call. It’s not the way to treat a customer. Thanks
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Salma Khan
(@Salma_abdx) reported
from
Great Harwood, England
@virginmedia They have improved but this is a regular issue now. This should be looked into, especially with the prices you charge for the services.
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Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
Just bought Rocketman from @virginmedia don’t waste your money. It won’t play or even open £13.99 wasted... #crap #rubbish #terrible
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Scott Nelson
(@ScottShaqNelson) reported
from
Keighley, England
@virginmedia problems with my router and your tech help told me the cables must have come loose. I didn’t touch or move the router or the cables and your help got it back on by telling me that me tightening it resolved it. I never touched it. can’t you admit the router is faulty
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Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia Local fault and down until approx 3pm. It happens too often and its a nightmare for home workers like me.
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Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
@virginmedia Yes, it’s rubbish. The service you provide is really poor. All you ever get told to do is switch of and reboot. Never works.
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Sharon Bradbury
(@SharonBradbury) reported
from
Haworth, England
@virginmedia you have an exposed wire that goes down the side of my house and across my back garden so you’re able to provide a service to some houses below. I can’t find any written consent from the previous owners of the house. Major work will be starting soon...
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RC
(@ryanchapmanx) reported
from
Blackburn, England
@geewelchx @virginmedia Mate I was on phone for a hour told them to shove their internet up their ass and going elsewhere Lmao their customer service is shocking so I did it back
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Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia broadband down AGAIN until 3pm today, means ill be working all evening to make up for not being able to do things today!
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RC
(@ryanchapmanx) reported
from
Blackburn, England
How to waste my time 2019 - @virginmedia sort your customer service out :)
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Marsoma
(@Marsoma) reported
from
Burnley, England
@virginmedia Had no internet and TV service for over 24hrs now, can’t get through on the phone and it says the broadband issues are sorted on the service check online...it isn’t.
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liquidBorn
(@liquidborn) reported
from
Burnley, England
@virginmedia broadband has just gone down in BB12, I work completely from home so this is extremely frustrating for me. Please help. Router has been restarted twice.
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Sharon Bradbury
(@SharonBradbury) reported
from
Haworth, England
@virginmedia We are a customer but this particular cabling just services the houses below.
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Jade
(@jademelia99) reported
from
Cowling, England
Trying to cancel my @virginmedia contract yet no one will answer the phone or the online chat service. Such bad customer service
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Wes Odell
(@wesleyjodell) reported
from
Rawtenstall, England
@PaddyTheBaddy @virginmedia Agreed. It’s terrible. Il be changing when my contract is up
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alma
(@Alma1884ok) reported
@virginmedia @TotallyMUFC You just hang up on calls. Why can’t we cancel online via the account? It’s an absolute joke, n ver experienced anything like it.
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✨Jen ✨
(@jennysmyth96) reported
@virginmedia I just joined as a new customer at an offer of €44 per month for broadband but it says on my email it's €70 per month, please DM me
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Dave
(@buckall) reported
@virginmedia broadband has been down for over 18 hours in BD11. Unacceptable service, I rely completely on my Internet connection as I work from home full time. I have subscribed to the text updates but the 'fix time' just keeps getting pushed back, that's not a useful update
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Awananda
(@Satcitananda9) reported
@virginmedia I raised a complaint and was promised a manager would call today but this has not happened
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Alma
(@Alma1884ok) reported
@virginmedia How on earth do I cancel my contract, letters don’t get through, calls are on Permanant hold. No one responds on the Web.
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🌈\o/☘
(@NoLiesSpokeHere) reported
@BelfastLive Increased costs?? What for @virginmedia my mum is in her 80s, being charged over £100 for repeats on the tv!! Not a sports or movie package in sight either!! Bloody disgrace. She has been a customer since you took over NTL way back then not as much as a discount. #ShameOnYou
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Joe M
(@Joe__McL) reported
@MarcTaylor7 £21.50 a month increase for Virgin Media. Absolute vermin. Service is shite too.
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Juan-Carlos Rodriguez
(@eltonthefish) reported
@virginmedia do offer any help like signal boosters where wifi doesn't reach desired rooms?
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Christopher Henderson
(@ChendersHorror) reported
@virginmedia Thanks. I just looked and your site actually says “in areas where there’s no mobile coverage, our Emergency Backup Line won’t work”. That only reinforces my concern: if a major power outage or a storm affects the local mobile mast(s), there will be no longer be a way for anybody
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Darren Bray - Founder Studio B.a.d Architects.
(@DbrayArchi) reported
Hi @vmbusiness we have had no internet for 24 hours now and nothing can be resolved remotely, plus no technician can attend until Saturday! How do you expect people to run a business? Surely there must be a quicker response than this? Really not good service!