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Virgin Media

Virgin Media outages and service status in Nelson, England

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Full Outage Map
  • Virgin Media generated 4 outage signals in the last 24 hours around Nelson, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 15, 1:59 AM GMT+1.
  • 56% Internet (56%)
  • 23% Wi-fi (23%)
  • 15% Total Blackout (15%)
  • 3% TV (3%)
  • 2% E-mail (2%)
  • 2% Phone (2%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Nelson, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Nelson, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Rossendale, Burnley, and Keighley.

CityProblem TypeReport Time
Blackburn Internet 5 hours ago
Blackburn Internet 5 hours ago
Blackburn Wi-fi 11 hours ago
Blackburn Total Blackout 14 hours ago
Blackburn Total Blackout 1 day ago
Blackburn Internet 2 days ago

Nearby cities with recent reports

Blackburn

15 recent signals

5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

  • braysoj1
    Jonny Brayson (@braysoj1) reported from Keighley, England

    @virginmedia why is the picture Quality so bad on the sky sports red button

  • subz_1
    ๐‘บ๐’–๐’ƒ๐’‰๐’‚๐’ ๐Ÿ‡ต๐Ÿ‡ธ โฑ (@subz_1) reported from Accrington, England

    At this point I donโ€™t know whether my snapchat is down or my WiFi is aids #virginmedia

  • Elisabet0490
    ๐ŸชทElisabet๐Ÿชท (@Elisabet0490) reported from Blackburn, England

    @virginmedia my internet has been suffering drop outs all day, now I have no working TV or internet. Being told it's my equipment when it never is, it's getting old that excuse. I will apparently have to wait 3 days for "an engineer to come out" - I can't I have to go to work ๐Ÿ˜ค

  • CathBuchanan80
    Cath Buchanan (@CathBuchanan80) reported from Nelson, England

    Reckon its #virginmedia with the issue, its all the channels not just football #skysports

  • scottburnley
    scott mitchell (@scottburnley) reported from Colne, England

    @virginmedia can someone please get in touch with me has your broadband after 7pm is absolutely crap and I've totally had enough of it now

  • Dazmac1882
    Daz Mckavett (@Dazmac1882) reported from Burnley, England

    @virginmedia because you are providing a service that doesn't work, i presume i can leave without a fee

  • mikeyparkinson
    Michael Parkinson (@mikeyparkinson) reported from Burnley, England

    @virginmedia I have and it says no issues... It was off this AM

  • courtsthomasx
    ๐‚๐จ๐ฎ๐ซ๐ญ๐ง๐ž๐ฒ ๐€๐ฅ๐ž๐ฑ๐š๐ง๐๐ซ๐š (@courtsthomasx) reported from Blackburn, England

    @virginmedia My Broadband has been down for quite a few days now. I have no received any text updates and would like to speak to somebody with regards to down time and to get an ETA of when it should be back up and running.

  • MATTYB00SH
    ๐•„๐”ธ๐•‹๐•‹๐•๐”น๐•†๐•†๐•Šโ„ (@MATTYB00SH) reported from Burnley, England

    @virginmedia Yes it works on my phone browser, but not on laptop, so I'll just continue using that method, thanks. One more question; Why do your customer support agents ask for a security password that I use when speaking to an agent, despite being a new customer and haven't set this up yet

  • LovecloughKev
    Kevin Kitten (@LovecloughKev) reported from Rawtenstall, England

    @virginmedia Why is your WhatsApp chat so rubbish for the 4th time i have been kicked off. Terrible service

  • dejkirkby
    'Motivated And Confident' Mags (@dejkirkby) reported from Burnley, England

    @WilfSauce @WrestlingJebus @Archiebald_C I have Virgin Media, so haven't had to use TVPlayer personally, but I know of people who have and it's worked perfectly fine. I believe there is a rolling contract for the service of ยฃ6.99 after the event so make sure you cancel afterwards.

  • matt_stanny
    Matthew Stansfield (@matt_stanny) reported from Burnley, England

    @virginmedia It says not on there but when I call the support number there is a recorded message saying there is an issue and engineers are working on it.....been same all week.

  • ScottShaqNelson
    Scott Nelson (@ScottShaqNelson) reported from Keighley, England

    @virginmedia problems with my router and your tech help told me the cables must have come loose. I didnโ€™t touch or move the router or the cables and your help got it back on by telling me that me tightening it resolved it. I never touched it. canโ€™t you admit the router is faulty

  • xNasminx
    Nasmin Shabir โ™ก (@xNasminx) reported from Keighley, England

    @virginmedia Yes I always use the service status tool... But still signal is constantly dropping, which results in resetting the router . Not happy to say we pay ยฃ45 a month for just broadband alone and can hardly get online most of the time... It's frustrating

  • gsouthy
    gsouthy_25 ๐Ÿ† LIVERPOOL FC ๐Ÿ‘Š๐Ÿผ (@gsouthy) reported from Great Harwood, England

    @virginmedia How are things?? Footpath left full of mud. Having to clean footwear off or remove before coming into the house! The whole length of the footpath in front of the houses where your workers have been is a disgrace. Not even rain has washed it clean!! Terrible standard of work! ๐Ÿ˜ค

  • IamAbulShelby
    ๐”ธ๐•“๐•ฆ๐•|๐•Š๐•™๐•–๐•๐•“๐•ช (@IamAbulShelby) reported from Burnley, England

    @virginmedia @BexInfante mine is now not working at all

  • NickyRobbo80
    Nicky (@NickyRobbo80) reported from Blackburn, England

    If 2020 was an Internet provider it would be @virginmedia Solve the problem of losing IP address by restarting router. It was restarting the router that caused it. Restarted anyway and now the router won't connect to the Internet and all devices say no IP address #stressed

  • jaswinburne1
    James Swinburne (@jaswinburne1) reported from Silsden, England

    @virginmedia No one has offered a resolution. I have the same conversation time & again.... โ€œI have reset your routerโ€

  • cheftonymulgrew
    Tony Mulgrew (@cheftonymulgrew) reported from Ripponden, England

    @SheilaDillon @virginmedia Vodafone not much better waited 6 weeks to have my issue sorted. Only interested in profit not the customers

  • Dazmac1882
    Daz Mckavett (@Dazmac1882) reported from Burnley, England

    You've out done yourselves today @virginmedia It's usually poor but your broadband today has been on a completely different level of poor

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • elise_john85
    Elise (@elise_john85) reported

    My internet connection is through @virginmedia and has never been an issue before the merger

  • clive_carter01
    Clive Carter (@clive_carter01) reported

    Why the hell are @virginmedia so poor??

  • AslamDhanyaal
    Dhanyaal Aslam (@AslamDhanyaal) reported

    @virginmedia your internet is a pile of ****. how is your internet always going down at this time and when i try to look at the app to see if its down,I NEED TO CONNECT TO INTERNET TO LOOK AT THE APP!

  • MZ2346441534028
    M&M (@MZ2346441534028) reported

    @virginmedia I've been communicating with VM via X sharing personal details and suddenly they cannot help me , I would seriously avoid #useless #virginmedia #broadband

  • JohnnyRep74
    Rep74NL (@JohnnyRep74) reported

    @virginmedia your Webchat is awful , got an email regarding upgrading to 360 . Directed to webchat , 35 minutes later still trying to sort out what is an easy request . Your agent takes 10 minutes between each response to answer . Iโ€™m not bothering now

  • Jd95975184
    Ian (@Jd95975184) reported

    @virginmedia Contract is up in june i will be leaving soon as possible, had new modem, 3 engineer visits which resulted in my front garden being dug up on 3 seperate occassions for new connection and wire being laid, still get flashing red light on box and intermitant signal, you never help

  • ldp17470
    LoobyLou1970 ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@ldp17470) reported

    Why is your support so appallingly bad? @virginmedia Been waiting for almost ยฝ hour to get to speak with someone on the phone and the chatbot on the app has just gone silent on me. My 360 box won't boot up, tried everything to fix it...1/2

  • Tiz1132667
    Tiz (@Tiz1132667) reported

    @virginmedia It's becoming ridiculous the amount of times "there is an outage in my area." Think it may be time to move to another provider!

  • FyldesHardest
    Kris Coates (@FyldesHardest) reported

    @virginmedia please train your staff to do their job and not waste two hours of my time messaging three agents only for them not to resolve an issue. I just want to cancel, it's that simple.

  • Gaztaz1
    Gary T (@Gaztaz1) reported

    @virginmedia just to let you know your customer support is crap, 14 days I will be without broadband, caused by some other company digging the road up. The phone calls and emails to get a date has been a joke, then they didnt turn up. Absolute shower of shite