Virgin Media outages and service status in Nelson, England

Problems in the last 24 hours in Nelson, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nelson, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Sowerby Bridge, and Rossendale.

City	Problem Type	Report Time
Blackburn	Internet	1 hour ago
Blackburn	Wi-fi	14 days ago
Blackburn	Internet	14 days ago
Blackburn	Wi-fi	15 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

• 
  Wightpie (@wightpie) reported 46 seconds ago from Blackburn, England

  @virginmedia So why then a) does it specify postal and b) not provide a field for mobile number. At best it’s misleading and at worst incompetent

• 
  officialBtown (@btownofficial_) reported 2 minutes ago from Rawtenstall, England

  @virginmedia why is it taking so long to sort out the fifa issue it’s *************** everyone who are on VM and want to play futchamps why can’t you give us a time scale on when it should be ready @NepentheZ @Itshaber @Marshall89HD

• 
  scott boyle (@scottboyle6) reported 3 minutes ago from Burnley, England

  @virginmedia the worse customer services ever! Passed to 4 different departments for 15 mins only to be cut off.

• 
  Nicky (@NickyRobbo80) reported 9 minutes ago from Blackburn, England

  If 2020 was an Internet provider it would be @virginmedia Solve the problem of losing IP address by restarting router. It was restarting the router that caused it. Restarted anyway and now the router won't connect to the Internet and all devices say no IP address #stressed

• 
  Paul Cartwright (@hossfitt) reported 12 minutes ago from Keighley, England

  @virginmedia hello area 14 is there an issue as had no internet since 2pm I have all the checks etc 5 times I can't book an engineer so normally an issue, I work from home not ideal and no way of watching TiVo either without internet

• 
  Sam Yates (@Sam_yates4) reported 13 minutes ago from Old Laund Booth, England

  @neilayates @virginmedia I believe they were the "3rd Party" that also caused the Microsoft 365 outage which killed our session yesterday!

• 
  Will_BRFC.1875 (@WillBr1875) reported 19 minutes ago from Great Harwood, England

  @virginmedia Hi , I just wanted to ask if you could help me concerning my Internet at home , its not been working all weekend at all, it connects but nothing please can we sort the problem ASAP Thank You

• 
  Jo D #KaftrioNow (@jodavidson65) reported 19 minutes ago from Nelson, England

  @virginmedia very poor of you

• 
  Aaron (@Logical1966) reported 21 minutes ago from Keighley, England

  @virginmedia what the hell is the point of not having a team available for broadband faults but you can send a link to log on to your website- I can’t access your website because I my bloody broadband isn’t working are you stupid or something 🤬🤬🤬

• 
  Hol (@HolGaffneyx) reported 22 minutes ago from Blackburn, England

  @virginmedia Still nothing, we were told 24 hours and they would call but still no call, wondering if you can tell me how long this will take? Cause I'll cancel and go elsewhere

• 
  Matthew Stansfield (@matt_stanny) reported 25 minutes ago from Burnley, England

  @virginmedia @virginhelp any chance you can sort the internet issues in BB11, it’s a nightmare at the moment!

• 
  Daz Mckavett (@Dazmac1882) reported 31 minutes ago from Burnley, England

  @virginmedia because you are providing a service that doesn't work, i presume i can leave without a fee

• 
  gsouthy_25 🏆 LIVERPOOL FC 👊🏼 (@gsouthy) reported 32 minutes ago from Great Harwood, England

  @virginmedia How are things?? Footpath left full of mud. Having to clean footwear off or remove before coming into the house! The whole length of the footpath in front of the houses where your workers have been is a disgrace. Not even rain has washed it clean!! Terrible standard of work! 😤

• 
  𝕄𝔸𝕋𝕋𝕐𝔹𝕆𝕆𝕊ℍ (@MATTYB00SH) reported 38 minutes ago from Burnley, England

  @virginmedia Yes it works on my phone browser, but not on laptop, so I'll just continue using that method, thanks. One more question; Why do your customer support agents ask for a security password that I use when speaking to an agent, despite being a new customer and haven't set this up yet

• 
  ☺️ (@Rebecccakate) reported 38 minutes ago from Great Harwood, England

  @virginmedia £150 a month and the internet doesn’t even work. Amazing. Can’t wait to cancel that.

• 
  Laurence (@LaurenceBoom) reported 45 minutes ago from Colne, England

  @virginmedia for the past 2-3 weeks I have had issues with on demand content, and the broadband. When I try to play a sky cinema film, the audio plays; but no picture. BBC iplayer is the same! The router is next to the virgin box, so dont understand what is going on.

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 49 minutes ago from Keighley, England

  @virginmedia Service even worse you demand full payment and then will credit our account for your error and breach of contract! Your customers service staff rude! Demanding money before we can speak to anyone well I wonder what a solicitor would have to say with copy of the breached contract.

• 
  'Motivated And Confident' Mags (@dejkirkby) reported 49 minutes ago from Burnley, England

  @WilfSauce @WrestlingJebus @Archiebald_C I have Virgin Media, so haven't had to use TVPlayer personally, but I know of people who have and it's worked perfectly fine. I believe there is a rolling contract for the service of £6.99 after the event so make sure you cancel afterwards.

• 
  Dave R (@SmartCoffeeOff1) reported 53 minutes ago from Blackburn, England

  What do a pay for, I'm trying to watch football on now TV and losing Internet all the time, pay for a top package and **** service, @Virgin #internet #virginmedia #broadband

• 
  Flying Officer O’Connor🇬🇧 (@seanyseanysaeny) reported 55 minutes ago from Silsden, England

  @virginmedia Yes, it’s rubbish. The service you provide is really poor. All you ever get told to do is switch of and reboot. Never works.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Edward Clements (@eddie10oo) reported 5 minutes ago

  @daviesa02 @virginmedia Avoid Virgin at all costs, their customer service is horrific.

• 
  Virgin Media News (@VirginMediaNews) reported 6 minutes ago

  A man in his late teens is in a critical condition following a crash involving an e-scooter in Co Longford. The single-vehicle incident happened on Battery Road in Longford Town at around 10.40pm last night. He was taken to Regional Hospital Mullingar with serious injuries. A teenage girl is being treated for injuries believed to be non-life threatening. More on Virgin Media PLAY and #VMNews

• 
  a staunch advocate of things (@fahadiiae) reported 9 minutes ago

  @Johnty14 @virginmedia That’s why i never walk out the front door, sends a signal to the burglars that im not in. Best to rappel down a garden side upstairs window

• 
  Pure Hearted Human (@Graelwyn) reported 10 minutes ago

  @Ang_Jones72 It doesn't matter much now. As I intend to take my life as what virgin media don't know. Is that my mother and father abused me most of my life. And maybe since I never got her unconditional love as she loved only through money. I wanted to use the only thing she gives me now. Since she wouldn't call virgin to explain. As she cares more about my brother's partner's mother having cancer. Than that I may have cancer. So virgin media get their payments. And I have finally given up. That is all.

• 
  Karen Barker 🐈 🔭🐝🌹🍅 (@Kiai_Kas) reported 10 minutes ago

  Why are the match streams not working for tonight's matches @SkyFootball @virginmedia People pay a lot of money for this so-called service. It's not good enough

• 
  Monty Kumbulla (@KumbullaMonty) reported 11 minutes ago

  @virginmedia What are the chances of a very-light-use customer that has been with you for THIRTY YEARS getting a deal at the same cost as a brand new customer?

• 
  john (@jhargie4) reported 13 minutes ago

  @o2 @virgin @virginmedia CEO LUTZ SCHUELER received a call from your office regarding my complaint and when I asked a direct question rather than answer your representative went silent before abruptly disconnected the call with no warning. Great customer service.

• 
  Chris4RAFC (@Chris4RAFC) reported 13 minutes ago

  @DGardinerSPUD Yes of course i was at Wembley but did watch it back on DAZN and was brilliant Well tonight of course you were at the game but I had to watch from home and in 2nd half it went off twice to a black screen as in the picture had to come out and go back in, Never miseed any goals tho Since sky sports + launched when you now press the red button to watch games its been crap I am direct with sky and not with virgin media who also had problems with there service for over a week with sky sports +

• 
  Martin Whelan (@mairtinofaolain) reported 14 minutes ago

  @PaulOBrienKil @VirginMediaNews @VirginMediaIE Currently swapping to Digiweb for broadband. Customer service seems to be their thing. A sales rep from Eir annoyed me with his pushiness, and Virgin Media ain't that great a price anymore

• 
  Darren (Dazza) (@scouse9000) reported 17 minutes ago

  @CheekyVic @virginmedia Yes I would totally agree with that! I had to get in touch with one of the directors to sort my account out! She waved the massive bill if I dropped my complaint!! We had closed the account 5 months before that! Shocking customer service!!