Virgin Media Outage Report in Nelson, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Nelson, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Nelson, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Keighley, Burnley, Nelson and Accrington.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nelson, England
Latest outage, problems and issue reports in Nelson and nearby locations:
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Saeed Uchiha
(@saeedahmed0) reported
from
Burnley, England
@virginmedia your internet is awful! I’m not paying for a black box that flashes lights. Fix up
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Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
@SkyHelpTeam @SkyUK @virginmedia are quick enough to take your money but not so quick to help out when things go wrong...
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Shadie
(@shadiebrfc_) reported
from
Accrington, England
Virgin media are so shit!!
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RC
(@ryanchapmanx) reported
from
Blackburn, England
@geewelchx @virginmedia Mate I was on phone for a hour told them to shove their internet up their ass and going elsewhere Lmao their customer service is shocking so I did it back
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Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
Just bought Rocketman from @virginmedia don’t waste your money. It won’t play or even open £13.99 wasted... #crap #rubbish #terrible
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Sharon Bradbury
(@SharonBradbury) reported
from
Haworth, England
@virginmedia We are a customer but this particular cabling just services the houses below.
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Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia broadband down AGAIN until 3pm today, means ill be working all evening to make up for not being able to do things today!
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RC
(@ryanchapmanx) reported
from
Blackburn, England
How to waste my time 2019 - @virginmedia sort your customer service out :)
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Scott Nelson
(@ScottShaqNelson) reported
from
Keighley, England
@virginmedia problems with my router and your tech help told me the cables must have come loose. I didn’t touch or move the router or the cables and your help got it back on by telling me that me tightening it resolved it. I never touched it. can’t you admit the router is faulty
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Tariq Mahmood
(@mrtariqmahmood) reported
from
Burnley, England
@virginmedia lnternet very intermittent. Router fault. But you won't send replacement so I am changing to Vodafone. Sick to death of the awful service I get from Virginmedia.
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liquidBorn
(@liquidborn) reported
from
Burnley, England
@virginmedia broadband has just gone down in BB12, I work completely from home so this is extremely frustrating for me. Please help. Router has been restarted twice.
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Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia Local fault and down until approx 3pm. It happens too often and its a nightmare for home workers like me.
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Emily
(@EmilyMc767) reported
from
Blackburn, England
@virginmedia It’s a media account, but it was more about the quality of the call. It’s not the way to treat a customer. Thanks
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Wes Odell
(@wesleyjodell) reported
from
Rawtenstall, England
@PaddyTheBaddy @virginmedia Agreed. It’s terrible. Il be changing when my contract is up
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Salma Khan
(@Salma_abdx) reported
from
Great Harwood, England
@virginmedia They have improved but this is a regular issue now. This should be looked into, especially with the prices you charge for the services.
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Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
@virginmedia Yes, it’s rubbish. The service you provide is really poor. All you ever get told to do is switch of and reboot. Never works.
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Jade
(@jademelia99) reported
from
Cowling, England
Trying to cancel my @virginmedia contract yet no one will answer the phone or the online chat service. Such bad customer service
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andrew day
(@dazzle961) reported
from
Blackburn, England
@virginmedia I haven't been able to sign in to my Virginia media for years so complete waste of time Time to sack you lot off
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Sharon Bradbury
(@SharonBradbury) reported
from
Haworth, England
@virginmedia you have an exposed wire that goes down the side of my house and across my back garden so you’re able to provide a service to some houses below. I can’t find any written consent from the previous owners of the house. Major work will be starting soon...
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officialBtown
(@btownofficial_) reported
from
Rawtenstall, England
@virginmedia why is it taking so long to sort out the fifa issue it’s *************** everyone who are on VM and want to play futchamps why can’t you give us a time scale on when it should be ready @NepentheZ @Itshaber @Marshall89HD
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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tom dagg
(@WittyBoi__) reported
@virginmedia I have opt out! I have kindly asked many times. I have called I have asked.. I don't know what else to do apart from been straight rude and hanging up. I even get calls with nobody speaking. I feel like you're trying to annoy me on purpose because I have asked you to stop.
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Adriana Anna Key
(@Adicer) reported
Hi @virginmedia I’m yr customer from 16 yrs, since recently offering me @netflix as part of my updated package, I can’t now watch it on my TV! Your call centre says everything is fine! & I should call #netflix - going to be 3-5 days to resolve this. I’m paying YOU for a ‘service’
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TheJrue
(@Kamikazerub) reported
@virginmedia , please fix the broadband in the Battersea area. It's been more than 12 hours since it went down.
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Magnolia’s Art
(@Magnoli23215778) reported
@nickwatson73 Terrible. We had 5 engineers out, different times to fix a phone, connected to a Careline for a disabled. 6 weeks without a phone #Virginmedia
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Harry Ioakim
(@HarryIoakim) reported
@virginmedia CW, it is too far gone now for you to be asking me about my status page. I have NO internet and NO phone for over 2 weeks. It is affecting my business and costing me money with calls to VM. Cancel my contract with NO charges or I'm going to the Ombudsman with detailed complaint
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F
(@RogueFYHL) reported
@virginmedia Yes they are. I've uninstalled and reinstalled. Android O/s is up to date. If you type in priorty app in to twitter, loads of people are having problems.
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Kiranvir Dhaliwal
(@KKDhaliwal) reported
@virginmedia Should it not be part of your customer service to inform us? How do we check the page when we have no access to anything? I have to sit in a coffee shop with free WiFi to even connect to anything! What contingency plan do you have to mitigate loss of service? @Telefonica
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The Right Hon. Psychic Squirrel
(@PsychicSquirrel) reported
@virginmedia One thing I forgot when I wrote this. No IPV6 support. I mean really - in this day and age? Catch yourselves on.
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kevin duffield
(@theshortblue) reported
@virginmedia Still waiting CW, is this the equivalent of being cut off by the installations team this morning on the telephone? Why not direct message me and help with the problem?
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Alisha Partington💚
(@LishaPartington) reported
@virginmedia To run for the hills. Maybe if you’d have done your job as you were supposed to in the first place I wouldn’t have to deal with your incompetent customer service staff, who quite frankly, are rude and are about as thick as two short planks. 3/3