Virgin Media outages and service status in Nelson, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Nelson, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 15, 10:07 PM GMT+1.
- Internet (54%)
- TV (21%)
- Wi-fi (18%)
- Total Blackout (5%)
- E-mail (1%)
- Phone (1%)
The latest reports from users having issues in Nelson come from postal codes BB9 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Nelson, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Nelson, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Burnley, Keighley, Nelson, and Rossendale.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
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Internet | 1 day ago |
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Blackburn
|
Internet | 1 day ago |
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Blackburn
|
Wi-fi | 1 day ago |
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Blackburn
|
TV | 2 days ago |
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Blackburn
|
TV | 2 days ago |
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Blackburn
|
Internet | 2 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Nelson, England
Latest outage, problems and issue reports in Nelson and nearby locations:
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Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England@virginmedia We aren’t getting anywhere and you cut us off. This has to be worst service, if I performed as your advisor I would be sacked! How do we get to resolve the issue via the above method?
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Wes Odell (@wesleyjodell) reported from Rawtenstall, England@PaddyTheBaddy @virginmedia Agreed. It’s terrible. Il be changing when my contract is up
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dianeG (@deghunter) reported from Brierfield, England@virginmedia trying to work from home with regular weekly loss of broadband isn’t a service, it’s a disgrace. Will be leaving
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Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England@virginmedia Service even worse you demand full payment and then will credit our account for your error and breach of contract! Your customers service staff rude! Demanding money before we can speak to anyone well I wonder what a solicitor would have to say with copy of the breached contract.
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Dave R (@SmartCoffeeOff1) reported from Blackburn, EnglandWhat do a pay for, I'm trying to watch football on now TV and losing Internet all the time, pay for a top package and **** service, @Virgin #internet #virginmedia #broadband
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𝕄𝔸𝕋𝕋𝕐𝔹𝕆𝕆𝕊ℍ (@MATTYB00SH) reported from Burnley, EnglandSwitching broadband providers from Virgin Media to Sky is proving to be such a bad decision while trying to work from home these last 5 weeks. Multiple connection drops every morning. It's a poor situation when tethering to your phone data is far more reliable. @SkyHelpTeam
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Matthew Stansfield (@matt_stanny) reported from Burnley, England@virginmedia @virginhelp any chance you can sort the internet issues in BB11, it’s a nightmare at the moment!
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patricia foy (@PattipooFoy) reported from Blackburn, England@virginmedia No TV from 23rd December till 29th! Got a new box fitted, okay for about a week then started playing up again! Spent 3 hours on the phone Thursday night trying to sort to no avail...need an engineer to come out again...but no idea how to arrange!! Terrible service 😑
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☺️ (@Rebecccakate) reported from Great Harwood, England@virginmedia £150 a month and the internet doesn’t even work. Amazing. Can’t wait to cancel that.
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Michael Parkinson (@mikeyparkinson) reported from Burnley, England@virginmedia I have and it says no issues... It was off this AM
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Sally O'Donnell (@SallyOdonnell) reported from Burnley, England@virginmedia Hi thank you however a good start would be you to know your client base. Some of us are just not tech savvy and being talked to like an idiot is not the way to win hearts and minds let alone customer loyalty. Felt very undermined and very disappointed.
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Moose And Me (@mooseandme1) reported from Great Harwood, England@virginmedia you’ve sent me an outrageous bill with £35 in charges that you said you were waiving. Non of your call centres are open (undertandably) I cant get text support & there’s no other help available. You are going to bill me £120 for a £50 service and I can stop you.
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Tony Mulgrew (@cheftonymulgrew) reported from Ripponden, England@SheilaDillon @virginmedia Vodafone not much better waited 6 weeks to have my issue sorted. Only interested in profit not the customers
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James Swinburne (@jaswinburne1) reported from Silsden, England@virginmedia No one has offered a resolution. I have the same conversation time & again.... “I have reset your router”
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scott mitchell (@scottburnley) reported from Colne, England@virginmedia can someone please get in touch with me has your broadband after 7pm is absolutely crap and I've totally had enough of it now
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𝑺𝒖𝒃𝒉𝒂𝒏 🇵🇸 ⏱ (@subz_1) reported from Accrington, EnglandAt this point I don’t know whether my snapchat is down or my WiFi is aids #virginmedia
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ArmElec (@ArmElec_co_uk) reported from Colne, England@virginmedia Yes, can someone please help it has now been 12 working days since my devices were received by VirginMobileRecycle and still no payment...
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Ian Forrest (@IanForrest10) reported from Blackburn, England@virginmedia Plugged in new Wi-Fi hub all good. Paired new remote with box but upgrade to box failed error code M63. Bot is all over place customer service rep basically non-engineer saying turn it off on again!
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Nicky (@NickyRobbo80) reported from Blackburn, EnglandIf 2020 was an Internet provider it would be @virginmedia Solve the problem of losing IP address by restarting router. It was restarting the router that caused it. Restarted anyway and now the router won't connect to the Internet and all devices say no IP address #stressed
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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davidthorpedecorator (@dthorpedecor) reported@virginmedia tv is not working and the cup final is on at 3 any update?
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lou pitt 🤓 (@loopyloupy) reported@virginmedia I have no service at all telling me to look at service checker doesn't help
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... (@GrantRfc89) reported@ArmchairAdml Just give notice or switch to a different provider. I had similar with Virgin media recently and literally had to have my wife try and open a new account at the address before I got a deal comparable to the new customer one.
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Johnboy710💎 #DGaF and Bar (@Johnboy710Fble) reported@virginmedia Just turned our tv on and still channels missing phoning you is a waste of time. I sincerely hope that you are going to compensate us for the loss of service
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Bear Holland (@follow_the_bear) reported@virginmedia You should be compensating 33% of daily contract price per day of outage. If not maybe if enough customers group together and approach CISAS then they’ll force you to compensate for loss of service plus interest.
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Sarah (@sarahdaxsarah) reported@virginmedia Still no TV service since Thursday night, absolutely appalling service @virginmedia !!!
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Neil Hedge (@parkgateblade) reported@virginmedia Hi my virgin tv hasn’t worked for 8 hours I’ve rung the number and it says it’s a fault at your end and you’ve got engineers on it. Can I suggest getting new engineers it’s still not working #refundplease
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Martyn D (@MartynDunnett) reported@virginmedia I hope that includes fixing BBC 1 as it's being playing up with this issue. (blank screen)
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standfreered (@standfreered1) reported@virginmedia absolutely shameful treatment of my elderly mother in law on your chat service this afternoon. First of all the bill increase to over £100 for a pensioner on her own, she understandably struggles with technology and has gone on the chat to try to reduce her bill or
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Mark Richardson (@BinghamBloke) reported@virginmedia Any chance of getting ITV1 back anytime soon? 2 boxes still not working properly 24 hours later