Virgin Media outages and service status in Nelson, England

Problems in the last 24 hours in Nelson, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nelson, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Rossendale, Burnley, Keighley, and Nelson.

City	Problem Type	Report Time
Blackburn	Wi-fi	8 hours ago
Blackburn	Wi-fi	18 hours ago
Blackburn	Internet	20 hours ago
Blackburn	Internet	1 day ago
Blackburn	Internet	2 days ago
Blackburn	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

• 
  scott mitchell (@scottburnley) reported 7 minutes ago from Colne, England

  @virginmedia can someone please get in touch with me has your broadband after 7pm is absolutely crap and I've totally had enough of it now

• 
  Ian Lumsden (@ianlumsden) reported 8 minutes ago from Burnley, England

  @virginmedia I have been trying to get through to customer service for the past two days, the call is usually immediately rejected or I am told the call waiting time is an hour. I have had enough and as soon as I get through I am cancelling my account. 😡

• 
  Vincent Brindle 🔶🌍🇪🇺🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@FunnyTrickster) reported 13 minutes ago from Burnley, England

  @jmtb18 @virginmedia @Virgin_Victoria Issues in Burnley too. It's been up and down like a yoyo. TV box light keeps flashing too.

• 
  gsouthy_25 🏆 LIVERPOOL FC 👊🏼 (@gsouthy) reported 14 minutes ago from Great Harwood, England

  @virginmedia How are things?? Footpath left full of mud. Having to clean footwear off or remove before coming into the house! The whole length of the footpath in front of the houses where your workers have been is a disgrace. Not even rain has washed it clean!! Terrible standard of work! 😤

• 
  Moose And Me (@mooseandme1) reported 16 minutes ago from Great Harwood, England

  Cracks me up that the main feature of BT’s internet provision currently being advertised is that it breaks! And you can book a slot to fix it Why not invest your advertising budget in stopping it from breaking? Not to be smug but (touch wood) @virginmedia has never conked out!

• 
  Matthew Stansfield (@matt_stanny) reported 18 minutes ago from Burnley, England

  @virginmedia @virginhelp any chance you can sort the internet issues in BB11, it’s a nightmare at the moment!

• 
  Daz Mckavett (@Dazmac1882) reported 20 minutes ago from Burnley, England

  You've out done yourselves today @virginmedia It's usually poor but your broadband today has been on a completely different level of poor

• 
  Will_BRFC.1875 (@WillBr1875) reported 21 minutes ago from Great Harwood, England

  @virginmedia Hi , I just wanted to ask if you could help me concerning my Internet at home , its not been working all weekend at all, it connects but nothing please can we sort the problem ASAP Thank You

• 
  Daz Mckavett (@Dazmac1882) reported 28 minutes ago from Burnley, England

  @virginmedia Came back on early hours this morning but it's been awful for a while, same as the rest of my family I'll be leaving without a cancellation fee tomorrow

• 
  Nick (@ClaretNick) reported 28 minutes ago from Burnley, England

  @virginmedia Local fault and down until approx 3pm. It happens too often and its a nightmare for home workers like me.

• 
  Marky T from We Are G4m3rs (@oO_MarkT_Oo) reported 28 minutes ago from Burnley, England

  @virginmedia please can you tell me the service status on BB12 7DF. My speeds are non existent and your service page on the website is down.

• 
  Cath Buchanan (@CathBuchanan80) reported 36 minutes ago from Nelson, England

  Reckon its #virginmedia with the issue, its all the channels not just football #skysports

• 
  Wightpie (@wightpie) reported 39 minutes ago from Blackburn, England

  @virginmedia So why then a) does it specify postal and b) not provide a field for mobile number. At best it’s misleading and at worst incompetent

• 
  nevynxxx (@nevynxxx) reported 39 minutes ago from Rawtenstall, England

  @virginmedia I understand your call centres are suffering, but 2 hours for text chat support and a phone line that 4 menu levels deep hangs up is not good enough. Massively annoyed and time wasted.

• 
  #hellomynameisSuzie (@suziealderton) reported 43 minutes ago from Silsden, England

  @virginmedia absolutely rubbish service since we left @skytv and went over to you. Tv/broadband/phone off again on the whole of our estate-not much help to people working from home. Wont be renewing our contract with you, and will be checking how soon we can cancel!

• 
  Paul Cartwright (@hossfitt) reported 45 minutes ago from Keighley, England

  @virginmedia hello area 14 is there an issue as had no internet since 2pm I have all the checks etc 5 times I can't book an engineer so normally an issue, I work from home not ideal and no way of watching TiVo either without internet

• 
  Tony Mulgrew (@cheftonymulgrew) reported 46 minutes ago from Ripponden, England

  @SheilaDillon @virginmedia Vodafone not much better waited 6 weeks to have my issue sorted. Only interested in profit not the customers

• 
  Nasmin Shabir ♡ (@xNasminx) reported 52 minutes ago from Keighley, England

  @virginmedia Yes I always use the service status tool... But still signal is constantly dropping, which results in resetting the router . Not happy to say we pay £45 a month for just broadband alone and can hardly get online most of the time... It's frustrating

• 
  RC (@ryanchapmanx) reported 53 minutes ago from Blackburn, England

  @geewelchx @virginmedia Mate I was on phone for a hour told them to shove their internet up their ass and going elsewhere Lmao their customer service is shocking so I did it back

• 
  Laurence (@LaurenceBoom) reported 57 minutes ago from Colne, England

  @virginmedia for the past 2-3 weeks I have had issues with on demand content, and the broadband. When I try to play a sky cinema film, the audio plays; but no picture. BBC iplayer is the same! The router is next to the virgin box, so dont understand what is going on.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bernard Mullins (@BernardMullins2) reported 8 minutes ago

  Is #virginmedia down in Terenure area now.

• 
  It’s Tuuitter Not X! (@ndmerc) reported 9 minutes ago

  @virginmedia my constantly fault landline is unavailable yet again. This must be the fourth or fifth time this has happened and you cannot arrange a fix online. What is the point of an online help facility that does not help? What is the address for a formal complaint?

• 
  Bri Hammond (@big1481b) reported 12 minutes ago

  @virginmedia absolutely disgusting been a customer with you for a few years last year you had to change my whole wiring forgot about the compo just rang up and you told me ten pound my contract runs out and u on bout putting it up avoid

• 
  IrishWill (@DiabloDame1) reported 15 minutes ago

  @virginmedia hi, we have a complete outage (waterford city) no TV, no Internet. We have attempted all options, so don't send us links to your website. This is going on for 3.5 hrs. Modem flashing red, can't get work done, & unable to even watch TV. What is going on?

• 
  becksyno7 (@becksyno769693) reported 15 minutes ago

  When did Virgin media get so crap at delivering a service, I missed that memo. @virginmedia

• 
  r (@gtgrach) reported 16 minutes ago

  @virginmedia @Virgin my broadband has been down for almost 12 hours. The issue was raised via telephone and on the website at 3pm today, the fix time keeps going up by an hour each time on the website and still nothing resolved!!!! Absolute joke!!! FIX IT!!!!!!! USELESS PRICKS

• 
  Ashley Reade (@AshReade) reported 17 minutes ago

  @virginmedia funny thing is you say call so I do, or you make promises you don't keep, your supposed manager cut off a vulnerable customer . #Virgin #Ofcom

• 
  Paul Curtis 💙 (@paulallancurtis) reported 18 minutes ago

  Yes, all weekend @virginmedia. Pretty poor, I get that it is Easter weekend but 4 days with no Broadband is bonkers.

• 
  Ben Eaton (@BenEato46743114) reported 19 minutes ago

  @virginmedia Just cancelled my broadband because you want £33 for m350 but new customers get m500 for £24 how does that work been with you for nearly ten years but a new customer gets a better deal 👍.

• 
  Kevin Pain (@TheRealKPain) reported 25 minutes ago

  @virginmedia To login,been going on for a few days now tbh