Virgin Media outages and service status in Nelson, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Nelson, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 16, 9:46 PM GMT+1.
- Internet (55%)
- Wi-fi (22%)
- Total Blackout (17%)
- TV (3%)
- E-mail (1%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Nelson, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 16: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Nelson, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Rossendale, Burnley, and Keighley.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Total Blackout | 19 minutes ago |
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Blackburn
|
Total Blackout | 2 hours ago |
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Blackburn
|
Internet | 1 day ago |
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Blackburn
|
Internet | 1 day ago |
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Blackburn
|
Internet | 2 days ago |
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Blackburn
|
Internet | 2 days ago |
Nearby cities with recent reports
16 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nelson, England
Latest outage, problems and issue reports in Nelson and nearby locations:
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Nick (@ClaretNick) reported from Burnley, England@virginmedia broadband down AGAIN until 3pm today, means ill be working all evening to make up for not being able to do things today!
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Daz Mckavett (@Dazmac1882) reported from Burnley, EnglandYou've out done yourselves today @virginmedia It's usually poor but your broadband today has been on a completely different level of poor
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strange little Flo (@FloButcher84) reported from Blackburn, England@virginmedia Yeah I've seen that already thanks, but it's not going to help the kids with accessing homework online. no I am not on a B account as of yet as I have only just started out in the last week ๐ but even if I was on a B account it would still be off so doesn't make any difference
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๐๐ธ๐๐๐๐น๐๐๐โ (@MATTYB00SH) reported from Burnley, England@virginmedia Yes it works on my phone browser, but not on laptop, so I'll just continue using that method, thanks. One more question; Why do your customer support agents ask for a security password that I use when speaking to an agent, despite being a new customer and haven't set this up yet
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Nasmin Shabir โก (@xNasminx) reported from Keighley, England@virginmedia Yes I always use the service status tool... But still signal is constantly dropping, which results in resetting the router . Not happy to say we pay ยฃ45 a month for just broadband alone and can hardly get online most of the time... It's frustrating
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#hellomynameisSuzie (@suziealderton) reported from Silsden, England@virginmedia absolutely rubbish service since we left @skytv and went over to you. Tv/broadband/phone off again on the whole of our estate-not much help to people working from home. Wont be renewing our contract with you, and will be checking how soon we can cancel!
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๐๐จ๐ฎ๐ซ๐ญ๐ง๐๐ฒ ๐๐ฅ๐๐ฑ๐๐ง๐๐ซ๐ (@courtsthomasx) reported from Blackburn, England@virginmedia My Broadband has been down for quite a few days now. I have no received any text updates and would like to speak to somebody with regards to down time and to get an ETA of when it should be back up and running.
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Nobby (@nobby1979) reported from Keighley, England@virginmedia There seems to be a problem in the bd10 area that's effect the TV and internet when your engineerds are fixing the problem or so the automated voice saying but this has been going on since Friday
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Liam Kenniford (@LiamKenniford) reported from Burnley, England@virginmedia are you having problems in BB10 area?? Canโt get any internet access
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s. whalley (@stavroversfc) reported from Lower Darwen, England@virginmedia your broadband is down again ๐คฌ
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andrew day (@dazzle961) reported from Blackburn, England@virginmedia **** off Over ยฃ100 !a month for broadband that drops very 5 minutes ******* joke of a company
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liquidBorn (@liquidborn) reported from Burnley, England@virginmedia broadband has just gone down in BB12, I work completely from home so this is extremely frustrating for me. Please help. Router has been restarted twice.
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Wightpie (@wightpie) reported from Blackburn, England@virginmedia Also given that link is for postal marketing how exactly does that help with phone calls? As it stands your systems are non-compliant
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๐ฉBazza B ๐ด (@bazza_bee78) reported from Burnley, England@virginmedia No mention of any temporary resolutions or any form of compensation for the loss of service
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Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England@virginmedia You havenโt applied the contract you sent out and the balance on our account is double the contract charge and your advice said pay in full to speak to someone if not it tough. And then said it would then be credited on the account. Your advisor are no help.
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Daz Mckavett (@Dazmac1882) reported from Burnley, England@virginmedia Came back on early hours this morning but it's been awful for a while, same as the rest of my family I'll be leaving without a cancellation fee tomorrow
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Matthew Stansfield (@matt_stanny) reported from Burnley, England@virginmedia @virginhelp any chance you can sort the internet issues in BB11, itโs a nightmare at the moment!
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Paul Cartwright (@hossfitt) reported from Keighley, England@virginmedia hello area 14 is there an issue as had no internet since 2pm I have all the checks etc 5 times I can't book an engineer so normally an issue, I work from home not ideal and no way of watching TiVo either without internet
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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๐ซ๐ทOFFICIAL FRANCE 4K IPTV๐ซ๐ท๐ซ๐ท (@ukiptv241483) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPT offers: live channels โข 65,000+ VODs โข PPV events โข Netflix โข 78,000+ movies ๐บ๐ธ๐ฌ๐ง๐ซ๐ท
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ANDY YATES (@ANDYPVFC) reported@virginmedia @El_Lloydie It's pointless sending you lot messages as customer services is an absolute joke.
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tim.. (@timmorr17294439) reported@GreyBlackstone @virginmedia mine went down 350 mb didn't have to ask got email followed link boom cheaper deal ..
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Jonny Rep (@TrapitJon) reported@Hank83416250473 @virginmedia Always go here to report it myself. Itโll usually tell you if thereโs an issue in your area and when itโs likely to be fixed
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Caroline Masden (@Carolineforaday) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV23 offers: โข 300,000+ live channels โข 65,000+ VODs โข PPV events โข Netflix โข 78,000+ movies
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Luke (@LUKEQPR94) reportedHas Virgin Media gone down?
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Nichola 2020 (@NicolaDonnan) reported@virginmedia how do we speak to a real person? A lorry knocked down or phone pole today meaning 5 houses have lost their phone/ WiFi cable. We need to organise reconnection.
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Joshy R ๐ (@JJRussell95) reported@virginmedia donโt care about about their vulnerable customers and their Customer service are useless Robots reading off a script @VirginMedia_TV
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dale clarke (@daleclarke1980) reported@virginmedia Why are you chiming in? Itโs an o2 problem unless you have got your grubby mitts on their app?
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Paul Parkin (@kingoftheshed) reported@virginmedia This is pathetic now, the signal drops out every half hour. Not really sure what Iโm paying for now.