Virgin Media Outage Report in Nelson, Lancashire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Nelson, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Nelson, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Sowerby Bridge, Burnley, Rossendale District, Bacup and Todmorden.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nelson, England
Latest outage, problems and issue reports in Nelson and nearby locations:
-
Marsoma
(@Marsoma) reported
from
Blackburn, England
@virginmedia Yes I’ve done all that. There was an issue in the post code but it says it’s sorted now, but it’s not. Still nothing at all!
-
Scott Nelson
(@ScottShaqNelson) reported
from
Keighley, England
@virginmedia problems with my router and your tech help told me the cables must have come loose. I didn’t touch or move the router or the cables and your help got it back on by telling me that me tightening it resolved it. I never touched it. can’t you admit the router is faulty
-
Laurence
(@LaurenceBoom) reported
from
Colne, England
@virginmedia for the past 2-3 weeks I have had issues with on demand content, and the broadband. When I try to play a sky cinema film, the audio plays; but no picture. BBC iplayer is the same! The router is next to the virgin box, so dont understand what is going on.
-
Ian Cardy
(@IanCardy2) reported
from
Rawtenstall, England
Service from @virginmedia is disgusting for existing customers! Dial 150 hold for 20mins someone answers but can hardly speak English then hang up when I ask for a new deal #customerservice try calling back & it’s busy so “sorry can’t help today call tomorrow 8am some of us work!
-
'Motivated And Confident' Mags
(@dejkirkby) reported
from
Burnley, England
@WilfSauce @WrestlingJebus @Archiebald_C I have Virgin Media, so haven't had to use TVPlayer personally, but I know of people who have and it's worked perfectly fine. I believe there is a rolling contract for the service of £6.99 after the event so make sure you cancel afterwards.
-
Sally O'Donnell
(@SallyOdonnell) reported
from
Burnley, England
@virginmedia Hi thank you however a good start would be you to know your client base. Some of us are just not tech savvy and being talked to like an idiot is not the way to win hearts and minds let alone customer loyalty. Felt very undermined and very disappointed.
-
Marky T from We Are G4m3rs
(@oO_MarkT_Oo) reported
from
Burnley, England
@virginmedia please can you tell me the service status on BB12 7DF. My speeds are non existent and your service page on the website is down.
-
Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
@SkyHelpTeam @SkyUK @virginmedia are quick enough to take your money but not so quick to help out when things go wrong...
-
Michael Parkinson
(@mikeyparkinson) reported
from
Burnley, England
@virginmedia I have and it says no issues... It was off this AM
-
Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
@virginmedia Yes, it’s rubbish. The service you provide is really poor. All you ever get told to do is switch of and reboot. Never works.
-
Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
Just bought Rocketman from @virginmedia don’t waste your money. It won’t play or even open £13.99 wasted... #crap #rubbish #terrible
-
Nobby
(@nobby1979) reported
from
Keighley, England
@virginmedia There seems to be a problem in the bd10 area that's effect the TV and internet when your engineerds are fixing the problem or so the automated voice saying but this has been going on since Friday
-
Gareth Beck
(@BeckGareth) reported
from
Burnley, England
@virginmedia gone down in BB10 again
-
Marsoma
(@Marsoma) reported
from
Burnley, England
@virginmedia Had no internet and TV service for over 24hrs now, can’t get through on the phone and it says the broadband issues are sorted on the service check online...it isn’t.
-
Dorothy Carr
(@dottydinosaur) reported
from
Blackburn, England
@MisterVivian @utv @virginmedia @ITV Here in Blackburn vigin 113 itv is not working but someone on twitter told me to watch 853 😕 it works
-
andrew day
(@dazzle961) reported
from
Blackburn, England
@virginmedia **** off Over £100 !a month for broadband that drops very 5 minutes ******* joke of a company
-
liquidBorn
(@liquidborn) reported
from
Burnley, England
@virginmedia broadband has just gone down in BB12, I work completely from home so this is extremely frustrating for me. Please help. Router has been restarted twice.
-
'Motivated And Confident' Mags
(@dejkirkby) reported
from
Burnley, England
@virginmedia @btsport as a VM customer with the BT Sport add-on, can you explain to me the idea behind having the only reason I have the BT Sport add-on, UFC, having major events locked behind a secondary paywall and then still increasing the package cost. Not only double
-
M
(@maggiehtfcmay) reported
from
Sowerby Bridge, England
@andym1900 @virginmedia My phone goes onto emergency calls only when I leave the UK. Even happened when I went to the Islw of Man🙄 Never had an issue before signing up with them. Poor do.
-
dianeG
(@deghunter) reported
from
Brierfield, England
@virginmedia trying to work from home with regular weekly loss of broadband isn’t a service, it’s a disgrace. Will be leaving
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ian Addison 🙋♂️
(@ianaddison) reported
@virginmedia on the phone for 110 minutes (!!!) And then they hang up and noone has called me back. Awful service so far.
-
Birdy
(@BiddyBike) reported
@virginmedia Why do you not have an online form/email address to inform you, especially when your 'help' online is so bad? It only adds to the number of calls you need to receive. THIS IS NOT REASONABLE, especially if you don't answer the phone!Not sad to be leaving. Was a customer for 30 yrs
-
Steve
(@Kandol__20) reported
@virginmedia Hi it wasn’t a signal issue. The SIM card would not even recognise any foreign networks
-
ed moses
(@edmoses) reported
@virginmedia It feels like a provisioning problem - rather than hardware.
-
JenJen
(@IamJen_na) reported
@virginmedia hello is there anyway we would be able to cancel our TiVo box and get a regular box? Don't fancy being on the phone to them for the next 2 hours could anyone answer me in here please
-
Aaron Offord
(@AaronOfford) reported
So @virginmedia can't/won't provide me with my internet bills. Is this legal/do I have justification to cancel my contract? #legaladvice
-
Stephen Sears
(@SteveSears3) reported
@virginmedia Both are bad, but wireless is used the most, it’s so unreliable
-
🌈\o/☘
(@Clare_Bear_96) reported
Surprise surprise EVERY night between 7.30 and 8.30 the @virginmedia Internet goes down in this house.... yet when you check the service problem status there'd apparently nothing wrong. SORT IT OUT @virginmedia the price you charge for this **** isn't acceptable at all
-
James Robinson
(@yulewalkalone) reported
@MarkFOnAir I heard that around the time channel 4 was confirmed as being sold off. Btw openreach you cannot contact. Only service providers can ring them. It us crazy. If you can get virgin media where you are? They look after their own network I think.
-
Jut Parker
(@JPzidane) reported
@virginmedia @SouthamptonFC No cares about the shirt, put your bloody prices down, utter rip off merchants