Virgin Media outages and service status in Nelson, England

Problems in the last 24 hours in Nelson, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nelson, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Sowerby Bridge, Rossendale, and Nelson.

City	Problem Type	Report Time
Blackburn	Internet	17 hours ago
Blackburn	Wi-fi	18 hours ago
Sowerby Bridge	Internet	1 day ago
Blackburn	Internet	1 day ago
Blackburn	Internet	2 days ago
Blackburn	Total Blackout	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

• 
  Laurence (@LaurenceBoom) reported 4 minutes ago from Colne, England

  @virginmedia for the past 2-3 weeks I have had issues with on demand content, and the broadband. When I try to play a sky cinema film, the audio plays; but no picture. BBC iplayer is the same! The router is next to the virgin box, so dont understand what is going on.

• 
  strange little Flo (@FloButcher84) reported 4 minutes ago from Blackburn, England

  @virginmedia Yeah I've seen that already thanks, but it's not going to help the kids with accessing homework online. no I am not on a B account as of yet as I have only just started out in the last week 😑 but even if I was on a B account it would still be off so doesn't make any difference

• 
  RC (@ryanchapmanx) reported 5 minutes ago from Blackburn, England

  How to waste my time 2019 - @virginmedia sort your customer service out :)

• 
  scott mitchell (@scottburnley) reported 8 minutes ago from Colne, England

  @virginmedia can someone please get in touch with me has your broadband after 7pm is absolutely crap and I've totally had enough of it now

• 
  Marsoma (@Marsoma) reported 9 minutes ago from Burnley, England

  @virginmedia Had no internet and TV service for over 24hrs now, can’t get through on the phone and it says the broadband issues are sorted on the service check online...it isn’t.

• 
  Kevin Kitten (@LovecloughKev) reported 14 minutes ago from Rawtenstall, England

  @virginmedia Why is your WhatsApp chat so rubbish for the 4th time i have been kicked off. Terrible service

• 
  andrew day (@dazzle961) reported 15 minutes ago from Blackburn, England

  @virginmedia **** off Over £100 !a month for broadband that drops very 5 minutes ******* joke of a company

• 
  Marky T from We Are G4m3rs (@oO_MarkT_Oo) reported 18 minutes ago from Burnley, England

  @virginmedia please can you tell me the service status on BB12 7DF. My speeds are non existent and your service page on the website is down.

• 
  Sally O'Donnell (@SallyOdonnell) reported 19 minutes ago from Burnley, England

  @virginmedia Hi thank you however a good start would be you to know your client base. Some of us are just not tech savvy and being talked to like an idiot is not the way to win hearts and minds let alone customer loyalty. Felt very undermined and very disappointed.

• 
  Jo D #KaftrioNow (@jodavidson65) reported 23 minutes ago from Nelson, England

  @virginmedia very poor of you

• 
  Tariq Mahmood (@mrtariqmahmood) reported 26 minutes ago from Burnley, England

  @virginmedia lnternet very intermittent. Router fault. But you won't send replacement so I am changing to Vodafone. Sick to death of the awful service I get from Virginmedia.

• 
  ArmElec (@ArmElec_co_uk) reported 27 minutes ago from Colne, England

  @virginmedia Yes, can someone please help it has now been 12 working days since my devices were received by VirginMobileRecycle and still no payment...

• 
  NJW (@NJWesthead) reported 35 minutes ago from Rawtenstall, England

  @virginmedia Broadband/TV outage until 2:35pm but can’t register a loss of service as page doesn’t load. On 4G so problem is with you. Why advertise you’ll compensate if there’s no way to get it?!

• 
  ☺️ (@Rebecccakate) reported 40 minutes ago from Great Harwood, England

  @virginmedia £150 a month and the internet doesn’t even work. Amazing. Can’t wait to cancel that.

• 
  Nick (@ClaretNick) reported 40 minutes ago from Burnley, England

  @virginmedia Local fault and down until approx 3pm. It happens too often and its a nightmare for home workers like me.

• 
  Ian Lumsden (@ianlumsden) reported 45 minutes ago from Burnley, England

  @virginmedia I have been trying to get through to customer service for the past two days, the call is usually immediately rejected or I am told the call waiting time is an hour. I have had enough and as soon as I get through I am cancelling my account. 😡

• 
  Sharon Bradbury (@SharonBradbury) reported 45 minutes ago from Haworth, England

  @virginmedia We are a customer but this particular cabling just services the houses below.

• 
  Shadie (@shadiebrfc_) reported 46 minutes ago from Accrington, England

  Virgin media are so shit!!

• 
  Emily (@EmilyMc767) reported 59 minutes ago from Blackburn, England

  @virginmedia It’s a media account, but it was more about the quality of the call. It’s not the way to treat a customer. Thanks

• 
  Aaron (@Logical1966) reported 60 minutes ago from Keighley, England

  @virginmedia what the hell is the point of not having a team available for broadband faults but you can send a link to log on to your website- I can’t access your website because I my bloody broadband isn’t working are you stupid or something 🤬🤬🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Imtie 🇬🇧🇵🇰 (@imtiazs12564287) reported 52 seconds ago

  @Sargy7 @SkyUK Big companies know system loopholes and getting benefits from those system . Same situation is with Virgin media B-road band trap . Prices and services are at their disposal which they never invested upon . Absolutely unregulated .

• 
  Habbott :-) 🇺🇦 (@BeakyTweeter) reported 1 minute ago

  @virginmedia Help!! Our neighbours are Virgin installed but they said cables were needed as no-one on the street had it. Our Virgin connection at the gate has now been cut off!!!!!

• 
  ⭐️LittleOne⭐️ (@missinflower) reported 1 minute ago

  @virginmedia Worst customer service I’ve ever experienced! Been waiting a month for broadband! Awful!

• 
  WRXTW🌊 (@twwenlock) reported 3 minutes ago

  @virginmedia how has the wifi gone down AGAIN two nights in a row 😴

• 
  Nicola James (@nicolajames38) reported 4 minutes ago

  @virginmedia Yes I am a Virgin Media customer

• 
  Tilal Manzoor (@tilalx) reported 9 minutes ago

  Hi @virginmedia, I've been without Internet & Landline services for 5 days, everyday am assured someone is fixing the service. Nobody comes, help desk have no information where the engineer is or why they don't show; Everyday I am told to be patient. Pls remedy this failure

• 
  Dianaaaa (@Dianaaaa_91) reported 9 minutes ago

  Internet went down at 9pm last night. @virginmedia you’re estimating to be back up at 5:08pm today…. My partner wfh how is he supposed to do his job? No information on the app just “an issue in the area” can someone check on this please? It’s only been a week since it fixed.

• 
  D.M.H (@Dylanhunt27) reported 14 minutes ago

  Might have the worse virgin media internet on the planet, goes off every ******* second. Awful.

• 
  Cakes6G | Art on Objkt (@Cakes6G) reported 15 minutes ago

  @MickeyDN7 @virginmedia @SkySports Why do you bother giving your money to these huge, crap corporate entities is beyond me!?

• 
  Dave Polayah (@dpolayah) reported 17 minutes ago

  @virginmedia is virgin BB down?