Virgin Media outages and service status in Nelson, England

Problems in the last 24 hours in Nelson, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nelson, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Sowerby Bridge, Rossendale, and Nelson.

City	Problem Type	Report Time
Blackburn	Wi-fi	2 days ago
Blackburn	Internet	2 days ago
Blackburn	Wi-fi	2 days ago
Blackburn	Internet	5 days ago
Blackburn	Wi-fi	5 days ago
Sowerby Bridge	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

• 
  Ian Lumsden (@ianlumsden) reported 2 minutes ago from Burnley, England

  @virginmedia I have been trying to get through to customer service for the past two days, the call is usually immediately rejected or I am told the call waiting time is an hour. I have had enough and as soon as I get through I am cancelling my account. 😡

• 
  Tariq Mahmood (@mrtariqmahmood) reported 2 minutes ago from Burnley, England

  @virginmedia lnternet very intermittent. Router fault. But you won't send replacement so I am changing to Vodafone. Sick to death of the awful service I get from Virginmedia.

• 
  🪷Elisabet🪷 (@Elisabet0490) reported 3 minutes ago from Blackburn, England

  @virginmedia my internet has been suffering drop outs all day, now I have no working TV or internet. Being told it's my equipment when it never is, it's getting old that excuse. I will apparently have to wait 3 days for "an engineer to come out" - I can't I have to go to work 😤

• 
  Flying Officer O’Connor🇬🇧 (@seanyseanysaeny) reported 5 minutes ago from Silsden, England

  Just bought Rocketman from @virginmedia don’t waste your money. It won’t play or even open £13.99 wasted... #crap #rubbish #terrible

• 
  D J Bowers (@djbowers14) reported 6 minutes ago from Great Harwood, England

  Moved from @skytv to @virginmedia after 8 years and being a VIP customer with Sky. Poor service and a huge increase in price. Lost a longstanding customer. Now to try Virgin Media and see how this goes.

• 
  strange little Flo (@FloButcher84) reported 9 minutes ago from Blackburn, England

  @virginmedia bb3 area: internet has been down since yesterday morning & update it's not going to be fixed till tomorrow. I have a online business to run & kids need to do their homework online, can't stream any tv either. Can I ask what the issue is & why its taking so long?

• 
  Dean Wainwright (@WainwrightDean) reported 14 minutes ago from Accrington, England

  @virginmedia Thanks for fixing it this morning, I trust given I’d no service for circa 36hrs I’ll see a credit upon my next bill?

• 
  𝐂𝐨𝐮𝐫𝐭𝐧𝐞𝐲 𝐀𝐥𝐞𝐱𝐚𝐧𝐝𝐫𝐚 (@courtsthomasx) reported 18 minutes ago from Blackburn, England

  @virginmedia My Broadband has been down for quite a few days now. I have no received any text updates and would like to speak to somebody with regards to down time and to get an ETA of when it should be back up and running.

• 
  Paul Cartwright (@hossfitt) reported 19 minutes ago from Keighley, England

  @virginmedia hello area 14 is there an issue as had no internet since 2pm I have all the checks etc 5 times I can't book an engineer so normally an issue, I work from home not ideal and no way of watching TiVo either without internet

• 
  'Motivated And Confident' Mags (@dejkirkby) reported 20 minutes ago from Burnley, England

  @virginmedia @btsport as a VM customer with the BT Sport add-on, can you explain to me the idea behind having the only reason I have the BT Sport add-on, UFC, having major events locked behind a secondary paywall and then still increasing the package cost. Not only double

• 
  'Motivated And Confident' Mags (@dejkirkby) reported 21 minutes ago from Burnley, England

  @WilfSauce @WrestlingJebus @Archiebald_C I have Virgin Media, so haven't had to use TVPlayer personally, but I know of people who have and it's worked perfectly fine. I believe there is a rolling contract for the service of £6.99 after the event so make sure you cancel afterwards.

• 
  Sam McCartney (@SamMcCartney) reported 29 minutes ago from Rawtenstall, England

  @Craig273 @virginmedia No. I just want to cancel sky sports as for £31.75 a month I don’t get the use out of it. I was lied to saying it would affect my package discount. I already get BT sport for free and if Amazon will be streaming more it’s pointless

• 
  Flying Officer O’Connor🇬🇧 (@seanyseanysaeny) reported 34 minutes ago from Silsden, England

  @SkyHelpTeam @SkyUK @virginmedia are quick enough to take your money but not so quick to help out when things go wrong...

• 
  Wightpie (@wightpie) reported 38 minutes ago from Blackburn, England

  @virginmedia Also given that link is for postal marketing how exactly does that help with phone calls? As it stands your systems are non-compliant

• 
  Nicky (@NickyRobbo80) reported 39 minutes ago from Blackburn, England

  If 2020 was an Internet provider it would be @virginmedia Solve the problem of losing IP address by restarting router. It was restarting the router that caused it. Restarted anyway and now the router won't connect to the Internet and all devices say no IP address #stressed

• 
  𝑺𝒖𝒃𝒉𝒂𝒏 🇵🇸 ⏱ (@subz_1) reported 41 minutes ago from Accrington, England

  At this point I don’t know whether my snapchat is down or my WiFi is aids #virginmedia

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 47 minutes ago from Keighley, England

  @virginmedia You haven’t applied the contract you sent out and the balance on our account is double the contract charge and your advice said pay in full to speak to someone if not it tough. And then said it would then be credited on the account. Your advisor are no help.

• 
  Jo D #KaftrioNow (@jodavidson65) reported 50 minutes ago from Nelson, England

  @virginmedia very poor of you

• 
  Will_BRFC.1875 (@WillBr1875) reported 57 minutes ago from Great Harwood, England

  @virginmedia There isn't anything that could help with the problem because I don't fully understand what everything is or means etc It could do with a technician to have a look, something similar as happened before and you sent a technician out

• 
  ArmElec (@ArmElec_co_uk) reported 59 minutes ago from Colne, England

  @virginmedia Yes, can someone please help it has now been 12 working days since my devices were received by VirginMobileRecycle and still no payment...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GW (@GGWilliams72) reported 52 seconds ago

  @virginmedia @Bomber19631 I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻

• 
  🄼🅁 🅃🄴🄰 🅆🄸🅃🄷 🄾🄽🄴 🅂🅄🄶🄰🅁 (@commercialdon) reported 1 minute ago

  @virginmedia I'm having a few issues, I'm on the 1gb plan but hitting just over 500mb in speed tests and trying to login to your website just sends me in a loop because it has 2 email addresses linked so it won't let me login. Please help

• 
  TiNa AnDeRsOn (@TinaAnderson86) reported 1 minute ago

  @virginmedia down yet again what a ******* joke #virginmedia

• 
  Leigh Gow (@LeighHutch90) reported 2 minutes ago

  @coophos @virginmedia It’s terrible isn’t it.

• 
  Mr Moanivator (@MrMoanivator) reported 4 minutes ago

  @virginmedia My broadband hasn't been working since around 11am today. All week, Virgin has said that work was due to be completed in my area around 11:15am today. It's now saying that the Hub is the problem. I've restarted and reset it, but it's still not working 🤬

• 
  ChrisBtw (@ChrisBtw___) reported 8 minutes ago

  Virgin media with the 3rd outage of the week... Cheers ya useless *****!

• 
  Andrea Cook 🧷 💙 (@F3Lollipops) reported 12 minutes ago

  @virginmedia we've had CS2004 on all channels since yesterday. I spent a long time in a live chat last night & was assured it would be fixed by 11pm last night but it's not. This is unacceptable. At what point do you compensate for not providing the service for which you're paid?

• 
  Ryan Ricardo Dunkley (@ryanricardo76) reported 13 minutes ago

  Virgin media absolutely terrible

• 
  GW (@GGWilliams72) reported 13 minutes ago

  @cdavo25 @virginmedia I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻

• 
  Yahya (@YxhyaLFC) reported 15 minutes ago

  Cheers @virginmedia Internet been down for hours with no fix even tho sent a text to say it has