Virgin Media Outage Report in Nelson, Lancashire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Nelson, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (17%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Nelson, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Rossendale District, Bacup, Todmorden and Burnley.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
TV | |
| Blackburn |
||
| Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nelson, England
Latest outage, problems and issue reports in Nelson and nearby locations:
-
andrew day
(@dazzle961) reported
from
Blackburn, England
@virginmedia **** off Over £100 !a month for broadband that drops very 5 minutes ******* joke of a company
-
Marsoma
(@Marsoma) reported
from
Blackburn, England
@virginmedia Yes I’ve done all that. There was an issue in the post code but it says it’s sorted now, but it’s not. Still nothing at all!
-
Jade
(@jademelia99) reported
from
Cowling, England
Trying to cancel my @virginmedia contract yet no one will answer the phone or the online chat service. Such bad customer service
-
andrew day
(@dazzle961) reported
from
Blackburn, England
@virginmedia I haven't been able to sign in to my Virginia media for years so complete waste of time Time to sack you lot off
-
M
(@maggiehtfcmay) reported
from
Sowerby Bridge, England
@andym1900 @virginmedia My phone goes onto emergency calls only when I leave the UK. Even happened when I went to the Islw of Man🙄 Never had an issue before signing up with them. Poor do.
-
Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia broadband down AGAIN until 3pm today, means ill be working all evening to make up for not being able to do things today!
-
Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
@SkyHelpTeam @SkyUK @virginmedia are quick enough to take your money but not so quick to help out when things go wrong...
-
Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
Just bought Rocketman from @virginmedia don’t waste your money. It won’t play or even open £13.99 wasted... #crap #rubbish #terrible
-
Nobby
(@nobby1979) reported
from
Keighley, England
@virginmedia There seems to be a problem in the bd10 area that's effect the TV and internet when your engineerds are fixing the problem or so the automated voice saying but this has been going on since Friday
-
dianeG
(@deghunter) reported
from
Brierfield, England
@virginmedia trying to work from home with regular weekly loss of broadband isn’t a service, it’s a disgrace. Will be leaving
-
'Motivated And Confident' Mags
(@dejkirkby) reported
from
Burnley, England
@WilfSauce @WrestlingJebus @Archiebald_C I have Virgin Media, so haven't had to use TVPlayer personally, but I know of people who have and it's worked perfectly fine. I believe there is a rolling contract for the service of £6.99 after the event so make sure you cancel afterwards.
-
'Motivated And Confident' Mags
(@dejkirkby) reported
from
Burnley, England
@virginmedia @btsport as a VM customer with the BT Sport add-on, can you explain to me the idea behind having the only reason I have the BT Sport add-on, UFC, having major events locked behind a secondary paywall and then still increasing the package cost. Not only double
-
Sally O'Donnell
(@SallyOdonnell) reported
from
Burnley, England
@virginmedia Hi thank you however a good start would be you to know your client base. Some of us are just not tech savvy and being talked to like an idiot is not the way to win hearts and minds let alone customer loyalty. Felt very undermined and very disappointed.
-
Ian Cardy
(@IanCardy2) reported
from
Rawtenstall, England
Service from @virginmedia is disgusting for existing customers! Dial 150 hold for 20mins someone answers but can hardly speak English then hang up when I ask for a new deal #customerservice try calling back & it’s busy so “sorry can’t help today call tomorrow 8am some of us work!
-
Dorothy Carr
(@dottydinosaur) reported
from
Blackburn, England
@MisterVivian @utv @virginmedia @ITV Here in Blackburn vigin 113 itv is not working but someone on twitter told me to watch 853 😕 it works
-
Marsoma
(@Marsoma) reported
from
Burnley, England
@virginmedia Had no internet and TV service for over 24hrs now, can’t get through on the phone and it says the broadband issues are sorted on the service check online...it isn’t.
-
liquidBorn
(@liquidborn) reported
from
Burnley, England
@virginmedia broadband has just gone down in BB12, I work completely from home so this is extremely frustrating for me. Please help. Router has been restarted twice.
-
Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
@virginmedia Yes, it’s rubbish. The service you provide is really poor. All you ever get told to do is switch of and reboot. Never works.
-
Scott Nelson
(@ScottShaqNelson) reported
from
Keighley, England
@virginmedia problems with my router and your tech help told me the cables must have come loose. I didn’t touch or move the router or the cables and your help got it back on by telling me that me tightening it resolved it. I never touched it. can’t you admit the router is faulty
-
Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia Local fault and down until approx 3pm. It happens too often and its a nightmare for home workers like me.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
⚒️ Rob ⚒️
(@RobTSR94) reported
@virginmedia My internet has been unstable all night it’s gone off 5+ times since 1am? Annoying as hell. (CH44 area of Wirral) yet service status only says an issue with TV in the area.
-
Daniel
(@ZannyBoyRevel) reported
@virginmedia Is there a service outage or problem with broadband services M24 postcode ?. My WiFi is horrendous. It's taking 20-30 seconds to start a new YouTube video. Like the connection is connecting and disconnecting constantly.
-
han
(@hannahturrner) reported
@virginmedia placed an order for a new phone & airpods on the 25th Aug, still says “awaiting stock” when i track on your website, this is to be delivered on the 22nd Sep, in 24hrs,… please can you help asap?
-
Zireael
(@OhhSimify) reported
I swear to god virgin media's phone coverage in drighlington is SHOCKING, barely get 4g outdoors and inside the gaff I'm barely pushing H+ whatever ******** that means
-
Greg Scott
(@g4j4s4) reported
@virginmedia Terrible 2 full days utter disgrace
-
Ross Preston
(@Ross_P1985) reported
@virginmedia Same issue again tonight. Is it so hard to maintain a WiFi connection?
-
Lynn Williams
(@Carer49) reported
@alighirl77 @skytv @virginmedia not much better..we got a new box a few months back. It never works..always disconnected. Driving us potty.
-
ExecChefCuisine
(@_exec_chef) reported
@virginmedia @virginhelp Can't help. All accounts I had with virgin closed.
-
anne christie
(@liz30538) reported
@virginmedia To change my password This will be 8 times this month I’ve had to do this I can’t see to make VM understand that Apple have said iOS products do not get malware. never says what the suspicious activity is, very annoying
-
DiscoBar
(@PabloDiscoBar) reported
@virginmedia Hi, thanks for getting back to me. Broadband Is fine, to clarify our landline doesn't come from the router. Last time CS raised the fault and it was fixed in 24 hrs. The landline is now back on after a 6 hr outage. Worrying it keeps happening, do you think an engineer is needed?