Virgin Media outages and service status in Nelson, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Nelson, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (55%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Nelson, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Rossendale, Burnley, Keighley, and Nelson.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Internet | 1 day ago |
|
Blackburn
|
Total Blackout | 1 day ago |
|
Blackburn
|
Internet | 2 days ago |
|
Blackburn
|
Total Blackout | 2 days ago |
|
Blackburn
|
Total Blackout | 2 days ago |
|
Blackburn
|
Wi-fi | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nelson, England
Latest outage, problems and issue reports in Nelson and nearby locations:
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James Swinburne (@jaswinburne1) reported from Silsden, England@virginmedia No one has offered a resolution. I have the same conversation time & again.... “I have reset your router”
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James Swinburne (@jaswinburne1) reported from Silsden, England@virginmedia It’s technical issues with the broadband and network stability issues. No one wants to help, I’ve spoken to 3 technicians and no one has offered a resolution. Joke
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Jonny Brayson (@braysoj1) reported from Keighley, England@virginmedia why is the picture Quality so bad on the sky sports red button
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Paul Cartwright (@hossfitt) reported from Keighley, England@virginmedia hello area 14 is there an issue as had no internet since 2pm I have all the checks etc 5 times I can't book an engineer so normally an issue, I work from home not ideal and no way of watching TiVo either without internet
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Paul Cartwright (@hossfitt) reported from Keighley, England@virginmedia I have contacted live chat just now outage apparently estimated fix time 14th June rediculous that can't watch TV or work from home
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Daz Mckavett (@Dazmac1882) reported from Burnley, England@virginmedia Came back on early hours this morning but it's been awful for a while, same as the rest of my family I'll be leaving without a cancellation fee tomorrow
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Dave Gracey (@lamsom) reported from Blackburn, England@virginmedia Your mobile network is crap & your customer service is just as bad.
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𝕄𝔸𝕋𝕋𝕐𝔹𝕆𝕆𝕊ℍ (@MATTYB00SH) reported from Burnley, England@virginmedia Yes it works on my phone browser, but not on laptop, so I'll just continue using that method, thanks. One more question; Why do your customer support agents ask for a security password that I use when speaking to an agent, despite being a new customer and haven't set this up yet
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Shigufta khan (@Shigufta1) reported from Blackburn, England@virginmedia Problems with my TV very frustrating not being able to speak to anyone. For a communication provider the service being offered is not acceptable
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Sam Yates (@Sam_yates4) reported from Old Laund Booth, England@neilayates @virginmedia I believe they were the "3rd Party" that also caused the Microsoft 365 outage which killed our session yesterday!
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🚩Bazza B 🏴 (@bazza_bee78) reported from Burnley, England@virginmedia No mention of any temporary resolutions or any form of compensation for the loss of service
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Kevin Kitten (@LovecloughKev) reported from Rawtenstall, England@virginmedia Why is your WhatsApp chat so rubbish for the 4th time i have been kicked off. Terrible service
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𝔸𝕓𝕦𝕝|𝕊𝕙𝕖𝕝𝕓𝕪 (@IamAbulShelby) reported from Burnley, England@virginmedia @BexInfante mine is now not working at all
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#hellomynameisSuzie (@suziealderton) reported from Silsden, England@virginmedia absolutely rubbish service since we left @skytv and went over to you. Tv/broadband/phone off again on the whole of our estate-not much help to people working from home. Wont be renewing our contract with you, and will be checking how soon we can cancel!
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Ian Lumsden (@ianlumsden) reported from Burnley, England@virginmedia I have been trying to get through to customer service for the past two days, the call is usually immediately rejected or I am told the call waiting time is an hour. I have had enough and as soon as I get through I am cancelling my account. 😡
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Dave Gracey (@lamsom) reported from Blackburn, England@virginmedia There’s absolutely nothing wrong with the phone, I can travel to different areas and get 4 bars on my phone and it works no problem, the problem is in the area I live.The reception always used to be fine but for quite some time now it’s been awful, I currently have one bar.
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🚩Bazza B 🏴 (@bazza_bee78) reported from Burnley, England@virginmedia Waiting on an engineer now, none available until Saturday pm. That will be over 3 days without any service.
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Wightpie (@wightpie) reported from Blackburn, England@virginmedia Also given that link is for postal marketing how exactly does that help with phone calls? As it stands your systems are non-compliant
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Dean Wainwright (@WainwrightDean) reported from Accrington, England@virginmedia Thanks for fixing it this morning, I trust given I’d no service for circa 36hrs I’ll see a credit upon my next bill?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Barry bhoy (@bazza141) reported@virginmedia Obviously tells@me@your product is infact poor and you expect the customers just to accept this kind off service ?
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Lou ☽ angel of death (@BABYWAlFUU) reportedLol I hate virgin media :)) never playing comp again 🖕🏽🖕🏽🖕🏽
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jooooon (@possiblyginger) reported@virginmedia 1) thanks for diagnosing the problem! Looks like it's your whole login system as I cant login using that super useful link you've sent me! 2) it's nothing to do with any equipment showing that you probably havent even read my tweet
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Mark Farrington (@faz1981) reported@virginmedia having trouble accessing my account. Have not been able to log in all day. I am just getting page expired, or site can't be reached.
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Ninsio (@Ninsio66) reported@BABYWAlFUU @virginmedia There is nothing worse then getting kicked from comp because of internet issues
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Wallington Cycles (@wally_cycles) reported@PasDeDeuxBetty @virginmedia Wouldn't even mind if they could just get close to the deal, but no, 53pm for a new customer, 75pm for me
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Jacqueline Bolton (@JacquelineBolto) reported@virginmedia Is there an issue with your emails? Am unable to access my email account...
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Jacqueline Bolton (@JacquelineBolto) reported@virginmedia On my laptop as I usually do.. is there a wider issue or just our account?
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conor barbour (@conorbarbour) reported@virginmedia I already have and was advised to take it to the forums. All I've seen on forums is people having the same issue but not bei g able to get a fix or contact
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MostlyMardie (@MardieMostly) reported@virginmedia you have major problems in London N4. 11 of my neighbours on out streets WhatsApp have lost Virgin broadband.