Virgin Media outages and service status in Nelson, England

Problems in the last 24 hours in Nelson, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nelson, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Darwen, Burnley, Keighley, Nelson, and Rossendale.

City	Problem Type	Report Time
Blackburn	Internet	12 hours ago
Blackburn	Internet	18 hours ago
Blackburn	Wi-fi	1 day ago
Blackburn	E-mail	2 days ago
Blackburn	Internet	2 days ago
Blackburn	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

• 
  Daz Mckavett (@Dazmac1882) reported 29 seconds ago from Burnley, England

  @virginmedia because you are providing a service that doesn't work, i presume i can leave without a fee

• 
  s. whalley (@stavroversfc) reported 3 minutes ago from Lower Darwen, England

  @virginmedia your broadband is down again 🤬

• 
  strange little Flo (@FloButcher84) reported 8 minutes ago from Blackburn, England

  @virginmedia Yeah I've seen that already thanks, but it's not going to help the kids with accessing homework online. no I am not on a B account as of yet as I have only just started out in the last week 😑 but even if I was on a B account it would still be off so doesn't make any difference

• 
  Marky T from We Are G4m3rs (@oO_MarkT_Oo) reported 8 minutes ago from Burnley, England

  @virginmedia please can you tell me the service status on BB12 7DF. My speeds are non existent and your service page on the website is down.

• 
  Dave R (@SmartCoffeeOff1) reported 14 minutes ago from Blackburn, England

  What do a pay for, I'm trying to watch football on now TV and losing Internet all the time, pay for a top package and **** service, @Virgin #internet #virginmedia #broadband

• 
  Salma Khan (@Salma_abdx) reported 15 minutes ago from Great Harwood, England

  @virginmedia They have improved but this is a regular issue now. This should be looked into, especially with the prices you charge for the services.

• 
  strange little Flo (@FloButcher84) reported 20 minutes ago from Blackburn, England

  @virginmedia bb3 area: internet has been down since yesterday morning & update it's not going to be fixed till tomorrow. I have a online business to run & kids need to do their homework online, can't stream any tv either. Can I ask what the issue is & why its taking so long?

• 
  Moose And Me (@mooseandme1) reported 22 minutes ago from Great Harwood, England

  Cracks me up that the main feature of BT’s internet provision currently being advertised is that it breaks! And you can book a slot to fix it Why not invest your advertising budget in stopping it from breaking? Not to be smug but (touch wood) @virginmedia has never conked out!

• 
  dianeG (@deghunter) reported 23 minutes ago from Brierfield, England

  @virginmedia trying to work from home with regular weekly loss of broadband isn’t a service, it’s a disgrace. Will be leaving

• 
  Wightpie (@wightpie) reported 25 minutes ago from Blackburn, England

  @virginmedia So why then a) does it specify postal and b) not provide a field for mobile number. At best it’s misleading and at worst incompetent

• 
  Daz Mckavett (@Dazmac1882) reported 25 minutes ago from Burnley, England

  You've out done yourselves today @virginmedia It's usually poor but your broadband today has been on a completely different level of poor

• 
  Ian Forrest (@IanForrest10) reported 36 minutes ago from Blackburn, England

  @virginmedia Plugged in new Wi-Fi hub all good. Paired new remote with box but upgrade to box failed error code M63. Bot is all over place customer service rep basically non-engineer saying turn it off on again!

• 
  Daz Mckavett (@Dazmac1882) reported 38 minutes ago from Burnley, England

  @virginmedia Came back on early hours this morning but it's been awful for a while, same as the rest of my family I'll be leaving without a cancellation fee tomorrow

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 39 minutes ago from Keighley, England

  @virginmedia Service even worse you demand full payment and then will credit our account for your error and breach of contract! Your customers service staff rude! Demanding money before we can speak to anyone well I wonder what a solicitor would have to say with copy of the breached contract.

• 
  Aaron (@Logical1966) reported 48 minutes ago from Keighley, England

  @virginmedia @virginmedia sorry this was for your service provider @YodelOnline not you

• 
  Dorothy Carr (@dottydinosaur) reported 49 minutes ago from Blackburn, England

  @MisterVivian @utv @virginmedia @ITV Here in Blackburn vigin 113 itv is not working but someone on twitter told me to watch 853 😕 it works

• 
  Jade (@jademelia99) reported 52 minutes ago from Cowling, England

  Trying to cancel my @virginmedia contract yet no one will answer the phone or the online chat service. Such bad customer service

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 53 minutes ago from Keighley, England

  @virginmedia Still not helpful once we have paid what you told us after not applying your contract! Been told it’s the agents error on a record call and then saying it’s invalid, and prepared to offer new customer better than current! Massive complaint in writing your staff on phone shocking!

• 
  Liam Kenniford (@LiamKenniford) reported 55 minutes ago from Burnley, England

  @virginmedia are you having problems in BB10 area?? Can’t get any internet access

• 
  🪷Elisabet🪷 (@Elisabet0490) reported 60 minutes ago from Blackburn, England

  @virginmedia my internet has been suffering drop outs all day, now I have no working TV or internet. Being told it's my equipment when it never is, it's getting old that excuse. I will apparently have to wait 3 days for "an engineer to come out" - I can't I have to go to work 😤

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  dEBT shredder (@andybearz) reported 5 minutes ago

  @virginmedia Ok but I’ve watched it all on firestick so might help others but not me 👍🏻

• 
  Pete 😷 #COVIDisAirborne (@PeteUK7) reported 5 minutes ago

  @virginmedia Good heavens. You think an AI response sending me back to the beginning of the bereavement process is in any way appropriate? It doesn't deal with my issue or answer the questions I asked. Find a human, a senior one at your place and do this properly.

• 
  Rhys (@vickdawg92) reported 8 minutes ago

  @virginmedia Still dog **** thanks still not working

• 
  BeKind (@Yolandae) reported 13 minutes ago

  @virginmedia I did, but it’s still not working. The estimated repair time has been changed numerous times, yet the issue remains unresolved.

• 
  Melina Kakoulidis (@MelinaKakoulid7) reported 17 minutes ago

  I am wondering on what is wrong with customer services advisers at @virginmedia Why would they ask me for my monthly price & when I tell them £27 I then get asked for my email address which I gave and then immediately after my email address confirmation they again ask my price

• 
  abdullah (@abdullah17801) reported 20 minutes ago

  @virginmedia Hi , I’m really disappointed for the customer service standard, I have been charged twice double my bill and I have contacted the customer service team they promised me to solve the problem and call me back in week time. Somehow now more than 10 days and no one call

• 
  TrippingMonke (@TrippingMonke) reported 23 minutes ago

  @OliverGMcManus @virginmedia sue for breach of contract as they do not provide you a service ?

• 
  liam (@liamsimo95) reported 24 minutes ago

  @SkyHelpTeam @bt_uk what broadband services do you offer to new customers? As @virginmedia broadband is **** and repeatedly disappoint all customers, surely won’t be too hard to provide a decent service rather than mediocrity

• 
  TB (@Peerabeee) reported 25 minutes ago

  @virginmedia I am paying for a service you cannot deliver. Multiple failed engineer visits (Dec 24, Jan 22) and internet is still broken. you demand an illegal cancellation fee? I have raised a formal complaint: C-010626172 (Yeliz Guven Bilgin). Sort this out under Ofcom rules.

• 
  Mark Dickson (@4bff1d43443741a) reported 25 minutes ago

  @virginmedia still waiting on email 1.5hrs later. Appalling customer service #joke