Virgin Media outages and service status in Nelson, England
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Full Outage Map
- Virgin Media generated 6 outage signals in the last 24 hours around Nelson, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 6, 10:20 PM GMT+1.
- Internet (65%)
- Wi-fi (20%)
- Total Blackout (9%)
- TV (3%)
- E-mail (1%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Nelson, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Nelson, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Rossendale, Burnley, and Keighley.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Wi-fi | 16 hours ago |
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Blackburn
|
Internet | 19 hours ago |
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Blackburn
|
Internet | 20 hours ago |
|
Blackburn
|
Wi-fi | 20 hours ago |
|
Blackburn
|
Internet | 22 hours ago |
|
Blackburn
|
Internet | 24 hours ago |
Nearby cities with recent reports
22 recent signals
Community Discussion
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Virgin Media Issues Reports Near Nelson, England
Latest outage, problems and issue reports in Nelson and nearby locations:
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🪷Elisabet🪷 (@Elisabet0490) reported from Blackburn, England@virginmedia my internet has been suffering drop outs all day, now I have no working TV or internet. Being told it's my equipment when it never is, it's getting old that excuse. I will apparently have to wait 3 days for "an engineer to come out" - I can't I have to go to work 😤
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Ian Lumsden (@ianlumsden) reported from Burnley, England@virginmedia I have been trying to get through to customer service for the past two days, the call is usually immediately rejected or I am told the call waiting time is an hour. I have had enough and as soon as I get through I am cancelling my account. 😡
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Will_BRFC.1875 (@WillBr1875) reported from Great Harwood, England@virginmedia Hi , I just wanted to ask if you could help me concerning my Internet at home , its not been working all weekend at all, it connects but nothing please can we sort the problem ASAP Thank You
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Moose And Me (@mooseandme1) reported from Great Harwood, EnglandCracks me up that the main feature of BT’s internet provision currently being advertised is that it breaks! And you can book a slot to fix it Why not invest your advertising budget in stopping it from breaking? Not to be smug but (touch wood) @virginmedia has never conked out!
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Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England@virginmedia We aren’t getting anywhere and you cut us off. This has to be worst service, if I performed as your advisor I would be sacked! How do we get to resolve the issue via the above method?
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Nasmin Shabir ♡ (@xNasminx) reported from Keighley, England@virginmedia Yes I always use the service status tool... But still signal is constantly dropping, which results in resetting the router . Not happy to say we pay £45 a month for just broadband alone and can hardly get online most of the time... It's frustrating
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'Motivated And Confident' Mags (@dejkirkby) reported from Burnley, England@WilfSauce @WrestlingJebus @Archiebald_C I have Virgin Media, so haven't had to use TVPlayer personally, but I know of people who have and it's worked perfectly fine. I believe there is a rolling contract for the service of £6.99 after the event so make sure you cancel afterwards.
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Marsoma (@Marsoma) reported from Burnley, England@virginmedia Had no internet and TV service for over 24hrs now, can’t get through on the phone and it says the broadband issues are sorted on the service check online...it isn’t.
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Tony Mulgrew (@cheftonymulgrew) reported from Ripponden, England@SheilaDillon @virginmedia Vodafone not much better waited 6 weeks to have my issue sorted. Only interested in profit not the customers
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Nick (@ClaretNick) reported from Burnley, England@virginmedia broadband down AGAIN until 3pm today, means ill be working all evening to make up for not being able to do things today!
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Danny Bolton (@dwb89) reported from Altham, EnglandYet again @virginmedia having technical problem on the payment line what a joke this company has become 14 years with them think it’s time to change. And still no word on bill reduction after the down time last week
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Flying Officer O’Connor🇬🇧 (@seanyseanysaeny) reported from Silsden, England@virginmedia Yes, it’s rubbish. The service you provide is really poor. All you ever get told to do is switch of and reboot. Never works.
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Jade (@jademelia99) reported from Cowling, EnglandTrying to cancel my @virginmedia contract yet no one will answer the phone or the online chat service. Such bad customer service
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James Swinburne (@jaswinburne1) reported from Silsden, England@virginmedia No one has offered a resolution. I have the same conversation time & again.... “I have reset your router”
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Nick (@ClaretNick) reported from Burnley, England@virginmedia Local fault and down until approx 3pm. It happens too often and its a nightmare for home workers like me.
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James Swinburne (@jaswinburne1) reported from Silsden, England@virginmedia It’s technical issues with the broadband and network stability issues. No one wants to help, I’ve spoken to 3 technicians and no one has offered a resolution. Joke
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𝐂𝐨𝐮𝐫𝐭𝐧𝐞𝐲 𝐀𝐥𝐞𝐱𝐚𝐧𝐝𝐫𝐚 (@courtsthomasx) reported from Blackburn, England@virginmedia My Broadband has been down for quite a few days now. I have no received any text updates and would like to speak to somebody with regards to down time and to get an ETA of when it should be back up and running.
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Will_BRFC.1875 (@WillBr1875) reported from Great Harwood, England@virginmedia There isn't anything that could help with the problem because I don't fully understand what everything is or means etc It could do with a technician to have a look, something similar as happened before and you sent a technician out
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𝔸𝕓𝕦𝕝|𝕊𝕙𝕖𝕝𝕓𝕪 (@IamAbulShelby) reported from Burnley, England@virginmedia @BexInfante mine is now not working at all
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Paul Cartwright (@hossfitt) reported from Keighley, England@virginmedia hello area 14 is there an issue as had no internet since 2pm I have all the checks etc 5 times I can't book an engineer so normally an issue, I work from home not ideal and no way of watching TiVo either without internet
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Onion (@DanielRobe94975) reported@virginmedia Why can't I login in. In a constant verification loop between the website and my email address.
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BEST IPTV SERVICE (@EmpireDg97) reportedTired of paying for multiple 🇬🇧🇳🇱subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. His IPTV offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies 👉 @EmpireDg97
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David kirk (@Selhurst1905) reported@virginmedia new customer not been able to log into app for over 2 weeks. Customer services absolutely shocking. Please get in contact to sort otherwise I will have to resort to other methods
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iWalkOutdoors (@iWalkOutdoors) reported@jollyjapes Zero. Never have in the full 15yrs of trading. Don’t know how much a van costs? You think there’s enough left for dividends? Perhaps you’re mistaking me & my biz for a CEO of BP or a regional manager of VirginMedia. I bloomin live on a housing estate with other working ppl.
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AJ (@The_Broski_Boot) reported@virginmedia we are now over 12 hours into this issue without any meaningful update Under the Consumer Rights Act 2015, services must be provided with reasonable care and skill. A prolonged outage without resolution or communication may breach this. Can you please update
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Dan (@UKDan86) reported@loldiplo @virginmedia I'm not defending them, i'm just calling you stupid.
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BEST IPTV (@BestI28294) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers: * 300,000+ live channels * 65,000+ VODs * PPV events
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Jane Wilson (@janewilson1812) reported@virginmedia can you help me!? On two occasions I have telephoned and been promised a new tv box as since I changed my WiFi box to a hub 5 my tv is not recording anything two weeks and nothing arrived
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Marko Polo (@MarkoPoloG1889) reported@christobinsings @virginmedia It is a shambles constantly going down all the time
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Jamie Summers (@JimSummersNews) reportedHi @virginmedia, cables belonging to VM have been detached and hanging dangerously from my building for several weeks. I’ve been told on four occasions an engineer will come to fix, and nothing has happened. Can you help please?