Virgin Media outages and service status in Nelson, England

Problems in the last 24 hours in Nelson, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nelson, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Rossendale, Nelson, and Burnley.

City	Problem Type	Report Time
Blackburn	Internet	4 hours ago
Rossendale	Wi-fi	5 hours ago
Blackburn	Wi-fi	8 hours ago
Blackburn	Internet	13 hours ago
Blackburn	Internet	20 hours ago
Rossendale	Internet	22 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

• 
  Paul Cartwright (@hossfitt) reported 2 minutes ago from Keighley, England

  @virginmedia hello area 14 is there an issue as had no internet since 2pm I have all the checks etc 5 times I can't book an engineer so normally an issue, I work from home not ideal and no way of watching TiVo either without internet

• 
  #hellomynameisSuzie (@suziealderton) reported 3 minutes ago from Silsden, England

  @virginmedia absolutely rubbish service since we left @skytv and went over to you. Tv/broadband/phone off again on the whole of our estate-not much help to people working from home. Wont be renewing our contract with you, and will be checking how soon we can cancel!

• 
  Marky T from We Are G4m3rs (@oO_MarkT_Oo) reported 4 minutes ago from Burnley, England

  @virginmedia please can you tell me the service status on BB12 7DF. My speeds are non existent and your service page on the website is down.

• 
  andrew day (@dazzle961) reported 4 minutes ago from Blackburn, England

  @virginmedia **** off Over £100 !a month for broadband that drops very 5 minutes ******* joke of a company

• 
  officialBtown (@btownofficial_) reported 5 minutes ago from Rawtenstall, England

  @virginmedia why is it taking so long to sort out the fifa issue it’s *************** everyone who are on VM and want to play futchamps why can’t you give us a time scale on when it should be ready @NepentheZ @Itshaber @Marshall89HD

• 
  Jonny Brayson (@braysoj1) reported 8 minutes ago from Keighley, England

  @virginmedia internet gone down bd22 6hn

• 
  Moose And Me (@mooseandme1) reported 8 minutes ago from Great Harwood, England

  @virginmedia you’ve sent me an outrageous bill with £35 in charges that you said you were waiving. Non of your call centres are open (undertandably) I cant get text support & there’s no other help available. You are going to bill me £120 for a £50 service and I can stop you.

• 
  Ian Cardy (@IanCardy2) reported 9 minutes ago from Rawtenstall, England

  Service from @virginmedia is disgusting for existing customers! Dial 150 hold for 20mins someone answers but can hardly speak English then hang up when I ask for a new deal #customerservice try calling back & it’s busy so “sorry can’t help today call tomorrow 8am some of us work!

• 
  Sally O'Donnell (@SallyOdonnell) reported 9 minutes ago from Burnley, England

  @virginmedia Hi thank you however a good start would be you to know your client base. Some of us are just not tech savvy and being talked to like an idiot is not the way to win hearts and minds let alone customer loyalty. Felt very undermined and very disappointed.

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 16 minutes ago from Keighley, England

  @virginmedia We aren’t getting anywhere and you cut us off. This has to be worst service, if I performed as your advisor I would be sacked! How do we get to resolve the issue via the above method?

• 
  'Motivated And Confident' Mags (@dejkirkby) reported 21 minutes ago from Burnley, England

  @virginmedia @btsport as a VM customer with the BT Sport add-on, can you explain to me the idea behind having the only reason I have the BT Sport add-on, UFC, having major events locked behind a secondary paywall and then still increasing the package cost. Not only double

• 
  Kevin Kitten (@LovecloughKev) reported 24 minutes ago from Rawtenstall, England

  @virginmedia Why is your WhatsApp chat so rubbish for the 4th time i have been kicked off. Terrible service

• 
  Nicky (@NickyRobbo80) reported 35 minutes ago from Blackburn, England

  If 2020 was an Internet provider it would be @virginmedia Solve the problem of losing IP address by restarting router. It was restarting the router that caused it. Restarted anyway and now the router won't connect to the Internet and all devices say no IP address #stressed

• 
  Laurence (@LaurenceBoom) reported 35 minutes ago from Colne, England

  @virginmedia for the past 2-3 weeks I have had issues with on demand content, and the broadband. When I try to play a sky cinema film, the audio plays; but no picture. BBC iplayer is the same! The router is next to the virgin box, so dont understand what is going on.

• 
  Ian Lumsden (@ianlumsden) reported 36 minutes ago from Burnley, England

  @virginmedia I have been trying to get through to customer service for the past two days, the call is usually immediately rejected or I am told the call waiting time is an hour. I have had enough and as soon as I get through I am cancelling my account. 😡

• 
  Ian Forrest (@IanForrest10) reported 40 minutes ago from Blackburn, England

  @virginmedia Plugged in new Wi-Fi hub all good. Paired new remote with box but upgrade to box failed error code M63. Bot is all over place customer service rep basically non-engineer saying turn it off on again!

• 
  Dave Gracey (@lamsom) reported 46 minutes ago from Blackburn, England

  @virginmedia There’s absolutely nothing wrong with the phone, I can travel to different areas and get 4 bars on my phone and it works no problem, the problem is in the area I live.The reception always used to be fine but for quite some time now it’s been awful, I currently have one bar.

• 
  Flying Officer O’Connor🇬🇧 (@seanyseanysaeny) reported 51 minutes ago from Silsden, England

  Just bought Rocketman from @virginmedia don’t waste your money. It won’t play or even open £13.99 wasted... #crap #rubbish #terrible

• 
  Tariq Mahmood (@mrtariqmahmood) reported 51 minutes ago from Burnley, England

  @virginmedia lnternet very intermittent. Router fault. But you won't send replacement so I am changing to Vodafone. Sick to death of the awful service I get from Virginmedia.

• 
  scott mitchell (@scottburnley) reported 57 minutes ago from Colne, England

  @virginmedia can someone please get in touch with me has your broadband after 7pm is absolutely crap and I've totally had enough of it now

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Wingrove (@paul_wingrove) reported 2 minutes ago

  @EDFofficiel Customer support at EDF UK shows a level of incompetence which is worse than Virgin Media, and God knows VM is utterly useless.

• 
  Raymond Watts (@raydwatts) reported 8 minutes ago

  @virginmedia you are being complete **** again. An intermittent service for vthe past week with no resolution, no compensation and no hope of ever getting the internet we are being charged for 🤬🤬🤬

• 
  Wingssherpa (@WingsSherpa) reported 9 minutes ago

  @VirginMedia_TV Shouldn’t it be ‘heavy entertainment’? I’ll look forward to that on Virgin Media Player. Actually, no I won’t because it never puts anything on there for UK viewers.

• 
  Paul Turner™ (Personal) (@PaulTurner140) reported 9 minutes ago

  @virginmedia @1StaceyBowman Don’t waste your time Stacey. I’ve been waiting four days for a proper interaction with them and have sent four “private messages” as requested. They simply ask you to DM them to keep their atrocious service and your full complaint from public view.

• 
  Filer (@FilerPlays) reported 9 minutes ago

  @MachineGunLuk3y @virginmedia Majority’s of the ISP’s in my area run off the BT network so I’ve got fibre to the property with about 1GB down. I’ve had Virgin before and didn’t rate it, had issues similar to yourself as well mate.

• 
  Chef Paul (@ChefPaul41) reported 10 minutes ago

  Reckon we had better offerings on TV last week in our lodge ( caravan ) with Freeview than we do back home with virgin media. TV sucks.

• 
  Helen Mildenhall (@helenmildenhall) reported 10 minutes ago

  @virginmedia I sent an email complaint to Virgin Media on behalf of my late father’s estate about his Virgin Media account, then got a reply from the O2 resolution team addressed to my father not me saying they can’t find his O2 account - but it was Virgin Media.

• 
  Nicky O'Shea (@nicky_oshea44) reported 11 minutes ago

  @virginmedia are not only happy to breach my data protection they will now not correspond with me the way I ask and continue to think a resolution will Come through Twitter message.

• 
  Jacqueline Bolton (@JacquelineBolto) reported 12 minutes ago

  @virginmedia How do I report the broadband outage? You chatbot is hopeless

• 
  IzO (@IzO_TTV) reported 13 minutes ago

  @virginmedia You have literally the most infuriating customer service process known to the entire universe. I cannot wait to be out of this Devil spawn of a contract. I actually pray for the down fall of this company with a passion. Zero interest in customer needs just straight aggressive sales tactics. Get out of my life seriously.