Virgin Media Outage Report in Nelson, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Nelson, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Nelson, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Sowerby Bridge, Burnley, Rossendale District, Bacup and Todmorden.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nelson, England
Latest outage, problems and issue reports in Nelson and nearby locations:
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andrew day
(@dazzle961) reported
from
Blackburn, England
@virginmedia I haven't been able to sign in to my Virginia media for years so complete waste of time Time to sack you lot off
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RC
(@ryanchapmanx) reported
from
Blackburn, England
How to waste my time 2019 - @virginmedia sort your customer service out :)
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Shadie
(@shadiebrfc_) reported
from
Accrington, England
Virgin media are so shit!!
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D J Bowers
(@djbowers14) reported
from
Great Harwood, England
Moved from @skytv to @virginmedia after 8 years and being a VIP customer with Sky. Poor service and a huge increase in price. Lost a longstanding customer. Now to try Virgin Media and see how this goes.
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Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
@virginmedia Yes, it’s rubbish. The service you provide is really poor. All you ever get told to do is switch of and reboot. Never works.
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liquidBorn
(@liquidborn) reported
from
Burnley, England
@virginmedia broadband has just gone down in BB12, I work completely from home so this is extremely frustrating for me. Please help. Router has been restarted twice.
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Saeed Uchiha
(@saeedahmed0) reported
from
Burnley, England
@virginmedia your internet is awful! I’m not paying for a black box that flashes lights. Fix up
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Salma Khan
(@Salma_abdx) reported
from
Great Harwood, England
@virginmedia They have improved but this is a regular issue now. This should be looked into, especially with the prices you charge for the services.
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RC
(@ryanchapmanx) reported
from
Blackburn, England
@geewelchx @virginmedia Mate I was on phone for a hour told them to shove their internet up their ass and going elsewhere Lmao their customer service is shocking so I did it back
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Sharon Bradbury
(@SharonBradbury) reported
from
Haworth, England
@virginmedia you have an exposed wire that goes down the side of my house and across my back garden so you’re able to provide a service to some houses below. I can’t find any written consent from the previous owners of the house. Major work will be starting soon...
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Jade
(@jademelia99) reported
from
Cowling, England
Trying to cancel my @virginmedia contract yet no one will answer the phone or the online chat service. Such bad customer service
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Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
@SkyHelpTeam @SkyUK @virginmedia are quick enough to take your money but not so quick to help out when things go wrong...
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officialBtown
(@btownofficial_) reported
from
Rawtenstall, England
@virginmedia why is it taking so long to sort out the fifa issue it’s *************** everyone who are on VM and want to play futchamps why can’t you give us a time scale on when it should be ready @NepentheZ @Itshaber @Marshall89HD
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Sharon Bradbury
(@SharonBradbury) reported
from
Haworth, England
@virginmedia We are a customer but this particular cabling just services the houses below.
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Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia broadband down AGAIN until 3pm today, means ill be working all evening to make up for not being able to do things today!
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Emily
(@EmilyMc767) reported
from
Blackburn, England
@virginmedia It’s a media account, but it was more about the quality of the call. It’s not the way to treat a customer. Thanks
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Tariq Mahmood
(@mrtariqmahmood) reported
from
Burnley, England
@virginmedia lnternet very intermittent. Router fault. But you won't send replacement so I am changing to Vodafone. Sick to death of the awful service I get from Virginmedia.
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Wes Odell
(@wesleyjodell) reported
from
Rawtenstall, England
@PaddyTheBaddy @virginmedia Agreed. It’s terrible. Il be changing when my contract is up
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Nick
(@ClaretNick) reported
from
Burnley, England
@virginmedia Local fault and down until approx 3pm. It happens too often and its a nightmare for home workers like me.
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Sam McCartney
(@SamMcCartney) reported
from
Rawtenstall, England
@Craig273 @virginmedia No. I just want to cancel sky sports as for £31.75 a month I don’t get the use out of it. I was lied to saying it would affect my package discount. I already get BT sport for free and if Amazon will be streaming more it’s pointless
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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#DocMartin
(@GoMcMahon) reported
@virginmedia All OK, and sorted, I finally spoke to a nice guy in Bangalore that was able to get right to the issue without the usual scripted nonsense.
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Vivi H
(@Vivsnewtwits) reported
@wallaceme @virginmedia Wait until you cancel. Nobody answers, you can't email. If you write, they treat it as complaint. Once acknowledged, notice period starts from when they deign to action it, weeks after letter. All this despite clear guidance from Ofcom that cancelling MUST be as easy as joining.
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Anthony Eeles
(@EelesWasTaken) reported
@virginmedia I’ve spoken to 3 separate customer service agents. All are telling me the same: In effect that VM think it’s reasonable to leave an entire area (CR5) with intermittent/failed connectivity from 6/2 to 22/2. Complaint ref: C160222522.
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jbcaravanservices
(@jbcaravans01) reported
If there is any way @virginmedia can improve your service it's to STOP CALLING ME CONSTANTLY. There are no issues with my account, but at renewal I will reconsider because of your constant harrasment
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Ewan Cook
(@BoabieSinclair) reported
@Katy1207L @virginmedia At least they are consistently awful
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Suz
(@supacd) reported
@virginmedia Same issue today. Spoke to unhelpful cases Zara who could only offer engineer appt on Friday. I asked to be put on a cancellation list was told no. Then spoke to technician Sagar who said he would get his supervisor to call me for appt tomorrow. Now have text appt on Fri 😡
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mick b
(@went57) reported
@virginmedia Salesman came to door,everything went to plan until I just discovered I'm still paying for BT aswell,which I've now had to cancel myself.
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Stanley F Montgomery
(@StanFMontgomery) reported
@virginmedia Not really the purpose of the message is to highlight what terrible customer service your company provide
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bobbyb
(@shmooza) reported
@BritishGas I called Homecare 4 to complain about service and a repair. I was holding and spoke in total for 90 minutes. Now @virginmedia are charging me for a call that lasted over 1 hour so it's £4.95+VAT. British Gas so annoyingly hopeless!
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mick b
(@went57) reported
@virginmedia They never did that and your salesman said virgin would deal with it all,obviously never happened.