Virgin Media outages and service status in Nelson, England

Problems in the last 24 hours in Nelson, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nelson, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Rossendale, Nelson, and Burnley.

City	Problem Type	Report Time
Blackburn	Internet	9 hours ago
Blackburn	Internet	10 hours ago
Blackburn	E-mail	1 day ago
Blackburn	Wi-fi	2 days ago
Blackburn	Wi-fi	2 days ago
Blackburn	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

• 
  M (@maggiehtfcmay) reported 3 minutes ago from Sowerby Bridge, England

  @andym1900 @virginmedia My phone goes onto emergency calls only when I leave the UK. Even happened when I went to the Islw of Man🙄 Never had an issue before signing up with them. Poor do.

• 
  𝔸𝕓𝕦𝕝|𝕊𝕙𝕖𝕝𝕓𝕪 (@IamAbulShelby) reported 12 minutes ago from Burnley, England

  @virginmedia @BexInfante mine is now not working at all

• 
  Matthew Stansfield (@matt_stanny) reported 14 minutes ago from Burnley, England

  @virginmedia It says not on there but when I call the support number there is a recorded message saying there is an issue and engineers are working on it.....been same all week.

• 
  Laurence (@LaurenceBoom) reported 16 minutes ago from Colne, England

  @virginmedia for the past 2-3 weeks I have had issues with on demand content, and the broadband. When I try to play a sky cinema film, the audio plays; but no picture. BBC iplayer is the same! The router is next to the virgin box, so dont understand what is going on.

• 
  Will_BRFC.1875 (@WillBr1875) reported 21 minutes ago from Great Harwood, England

  @virginmedia Hi , I just wanted to ask if you could help me concerning my Internet at home , its not been working all weekend at all, it connects but nothing please can we sort the problem ASAP Thank You

• 
  Matthew Stansfield (@matt_stanny) reported 25 minutes ago from Burnley, England

  @virginmedia @virginhelp any chance you can sort the internet issues in BB11, it’s a nightmare at the moment!

• 
  Gareth Rider-Smith (@gazbullsfan22) reported 26 minutes ago from Keighley, England

  @virginmedia when is someone going to ring us back after the failure to apply the package to our account we sorted on the phone yet still hasn’t changed or a manager ringing back to deal with the complaint. Shocking services but soon quick to mailing bills out!

• 
  Ian Forrest (@IanForrest10) reported 28 minutes ago from Blackburn, England

  @virginmedia Plugged in new Wi-Fi hub all good. Paired new remote with box but upgrade to box failed error code M63. Bot is all over place customer service rep basically non-engineer saying turn it off on again!

• 
  officialBtown (@btownofficial_) reported 30 minutes ago from Rawtenstall, England

  @virginmedia why is it taking so long to sort out the fifa issue it’s *************** everyone who are on VM and want to play futchamps why can’t you give us a time scale on when it should be ready @NepentheZ @Itshaber @Marshall89HD

• 
  andrew day (@dazzle961) reported 34 minutes ago from Blackburn, England

  @virginmedia **** off Over £100 !a month for broadband that drops very 5 minutes ******* joke of a company

• 
  'Motivated And Confident' Mags (@dejkirkby) reported 35 minutes ago from Burnley, England

  @WilfSauce @WrestlingJebus @Archiebald_C I have Virgin Media, so haven't had to use TVPlayer personally, but I know of people who have and it's worked perfectly fine. I believe there is a rolling contract for the service of £6.99 after the event so make sure you cancel afterwards.

• 
  RC (@ryanchapmanx) reported 37 minutes ago from Blackburn, England

  @geewelchx @virginmedia Mate I was on phone for a hour told them to shove their internet up their ass and going elsewhere Lmao their customer service is shocking so I did it back

• 
  Marky T from We Are G4m3rs (@oO_MarkT_Oo) reported 37 minutes ago from Burnley, England

  @virginmedia please can you tell me the service status on BB12 7DF. My speeds are non existent and your service page on the website is down.

• 
  Wightpie (@wightpie) reported 38 minutes ago from Blackburn, England

  @virginmedia So why then a) does it specify postal and b) not provide a field for mobile number. At best it’s misleading and at worst incompetent

• 
  Sally O'Donnell (@SallyOdonnell) reported 38 minutes ago from Burnley, England

  @virginmedia Hi thank you however a good start would be you to know your client base. Some of us are just not tech savvy and being talked to like an idiot is not the way to win hearts and minds let alone customer loyalty. Felt very undermined and very disappointed.

• 
  scott boyle (@scottboyle6) reported 41 minutes ago from Burnley, England

  @virginmedia the worse customer services ever! Passed to 4 different departments for 15 mins only to be cut off.

• 
  gsouthy_25 🏆 LIVERPOOL FC 👊🏼 (@gsouthy) reported 47 minutes ago from Great Harwood, England

  @virginmedia How are things?? Footpath left full of mud. Having to clean footwear off or remove before coming into the house! The whole length of the footpath in front of the houses where your workers have been is a disgrace. Not even rain has washed it clean!! Terrible standard of work! 😤

• 
  🚩Bazza B 🏴 (@bazza_bee78) reported 48 minutes ago from Burnley, England

  @virginmedia No mention of any temporary resolutions or any form of compensation for the loss of service

• 
  🪷Elisabet🪷 (@Elisabet0490) reported 57 minutes ago from Blackburn, England

  @virginmedia my internet has been suffering drop outs all day, now I have no working TV or internet. Being told it's my equipment when it never is, it's getting old that excuse. I will apparently have to wait 3 days for "an engineer to come out" - I can't I have to go to work 😤

• 
  Kevin Kitten (@LovecloughKev) reported 59 minutes ago from Rawtenstall, England

  @virginmedia Why is your WhatsApp chat so rubbish for the 4th time i have been kicked off. Terrible service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex DM || ⭐ || (@Xoman08) reported 4 minutes ago

  @PitRucker99 @Starlink The UK is not that bad. Spain is much worse. People pay €49 / month for internet. The problem in the UK is lack of "physical options" but it is getting better: 1. Virgin Media (cable) 2. BT - Telephone lines - ADSL - Fiber optic 3. Three - 5G modem 4. Starlink

• 
  Calvin Smith (@calv_smith) reported 4 minutes ago

  Hi @virginmedia please could you provide an update and investigate why I have been waiting for over two months since the original engineer visit for the picture quality fault on my tv service to be rectified?

• 
  Sarah (@Sarah57862789) reported 4 minutes ago

  Surprise surprise @virginmedia is down yet again! Near enough every day for the last couple of weeks it's not worked and now apparently 2 issues which won't be fixed till 15 August at 16:08 or 19 August at 14:08. 12 years as a customer and it will be my last!!

• 
  Keiran Griffiths (@Keiran_Mark) reported 4 minutes ago

  @SamReesO @StephenP311275 @virginmedia Sky Stream (and glass) is on-demand service, so if you miss something, you can search for it and watch it, so no need to record it.

• 
  ongoing.correspondence (@OngoingAccount) reported 5 minutes ago

  @virginmedia You haven't replied to the last DM. I had to make an official complaint to get a resolution. @Ofcom Having had equipment checked and replaced, the connection is still freezing and disconnecting. This suggests the problem is external. #virginmedia

• 
  K1138K (@k1138_k) reported 7 minutes ago

  Please fix the internet in sk6 constant drop outs and disconnects @virginmedia

• 
  Spencer Harbar (@harbars) reported 11 minutes ago

  eight minutes and counting with easily the worst customer service from @virginmedia who do everything to avoid actually listening to what a customer says and wastes their time

• 
  Chris (@deburgh12345) reported 18 minutes ago

  @virginmedia @MyOwnShoes @virginmedia I have an issue with your engineer too.... How's this... appointment today to install / check and over heating box that keeps cutting out.... between 12-4pm (4 hours) my old parents called you at 5 to see what was happening cause the engineer did not show... 1/2

• 
  CallMeMo (@CallMeMoMow) reported 19 minutes ago

  @virginmedia You are aware of how absolutely dogshit your Hub 5 is for anything other than brand new tech devices aren't you? I'd like compensation for the piss poor performance please and thank you

• 
  Stephen Maddock (@stephenm68) reported 21 minutes ago

  @virginmedia @virginmedia I have just DM’d you again because I have just had another three texts from you saying that the issue will now not be fixed until 18 August. Despite the fact that an hour earlier you told me it would be fixed by 4 pm today. This will take us today 23 of zero Internet