1. Home
  2. Companies
  3. Virgin Media
  4. Nelson
Virgin Media

Virgin Media outages and service status in Nelson, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Nelson, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 30, 10:17 AM GMT+1.
  • 60% Internet (60%)
  • 23% Wi-fi (23%)
  • 9% Total Blackout (9%)
  • 5% E-mail (5%)
  • 3% TV (3%)
  • 1% Phone (1%)

The latest reports from users having issues in Nelson come from postal codes BB9 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Nelson, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 30: Problems at Virgin Media

Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Nelson, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Nelson, and Burnley.

CityProblem TypeReport Time
Blackburn Wi-fi 4 hours ago
Blackburn Internet 16 hours ago
Blackburn Wi-fi 2 days ago
Blackburn Internet 2 days ago
Blackburn Wi-fi 2 days ago
Blackburn Internet 2 days ago

Nearby cities with recent reports

Blackburn

14 recent signals

4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

  • ryanchapmanx
    RC (@ryanchapmanx) reported from Blackburn, England

    How to waste my time 2019 - @virginmedia sort your customer service out :)

  • dejkirkby
    'Motivated And Confident' Mags (@dejkirkby) reported from Burnley, England

    @WilfSauce @WrestlingJebus @Archiebald_C I have Virgin Media, so haven't had to use TVPlayer personally, but I know of people who have and it's worked perfectly fine. I believe there is a rolling contract for the service of £6.99 after the event so make sure you cancel afterwards.

  • SmartCoffeeOff1
    Dave R (@SmartCoffeeOff1) reported from Blackburn, England

    What do a pay for, I'm trying to watch football on now TV and losing Internet all the time, pay for a top package and **** service, @Virgin #internet #virginmedia #broadband

  • gazbullsfan22
    Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England

    @virginmedia when is someone going to ring us back after the failure to apply the package to our account we sorted on the phone yet still hasn’t changed or a manager ringing back to deal with the complaint. Shocking services but soon quick to mailing bills out!

  • ryanchapmanx
    RC (@ryanchapmanx) reported from Blackburn, England

    @geewelchx @virginmedia Mate I was on phone for a hour told them to shove their internet up their ass and going elsewhere Lmao their customer service is shocking so I did it back

  • cheftonymulgrew
    Tony Mulgrew (@cheftonymulgrew) reported from Ripponden, England

    @SheilaDillon @virginmedia Vodafone not much better waited 6 weeks to have my issue sorted. Only interested in profit not the customers

  • dwb89
    Danny Bolton (@dwb89) reported from Altham, England

    Yet again @virginmedia having technical problem on the payment line what a joke this company has become 14 years with them think it’s time to change. And still no word on bill reduction after the down time last week

  • gsouthy
    gsouthy_25 🏆 LIVERPOOL FC 👊🏼 (@gsouthy) reported from Great Harwood, England

    @virginmedia How are things?? Footpath left full of mud. Having to clean footwear off or remove before coming into the house! The whole length of the footpath in front of the houses where your workers have been is a disgrace. Not even rain has washed it clean!! Terrible standard of work! 😤

  • WillBr1875
    Will_BRFC.1875 (@WillBr1875) reported from Great Harwood, England

    @virginmedia Hi , I just wanted to ask if you could help me concerning my Internet at home , its not been working all weekend at all, it connects but nothing please can we sort the problem ASAP Thank You

  • MATTYB00SH
    𝕄𝔸𝕋𝕋𝕐𝔹𝕆𝕆𝕊ℍ (@MATTYB00SH) reported from Burnley, England

    Switching broadband providers from Virgin Media to Sky is proving to be such a bad decision while trying to work from home these last 5 weeks. Multiple connection drops every morning. It's a poor situation when tethering to your phone data is far more reliable. @SkyHelpTeam

  • mooseandme1
    Moose And Me (@mooseandme1) reported from Great Harwood, England

    Cracks me up that the main feature of BT’s internet provision currently being advertised is that it breaks! And you can book a slot to fix it Why not invest your advertising budget in stopping it from breaking? Not to be smug but (touch wood) @virginmedia has never conked out!

  • LovecloughKev
    Kevin Kitten (@LovecloughKev) reported from Rawtenstall, England

    @virginmedia Why is your WhatsApp chat so rubbish for the 4th time i have been kicked off. Terrible service

  • seanyseanysaeny
    Flying Officer O’Connor🇬🇧 (@seanyseanysaeny) reported from Silsden, England

    @SkyHelpTeam @SkyUK @virginmedia are quick enough to take your money but not so quick to help out when things go wrong...

  • wesleyjodell
    Wes Odell (@wesleyjodell) reported from Rawtenstall, England

    @PaddyTheBaddy @virginmedia Agreed. It’s terrible. Il be changing when my contract is up

  • Salma_abdx
    Salma Khan (@Salma_abdx) reported from Great Harwood, England

    @virginmedia They have improved but this is a regular issue now. This should be looked into, especially with the prices you charge for the services.

  • Logical1966
    Aaron (@Logical1966) reported from Keighley, England

    @virginmedia @virginmedia sorry this was for your service provider @YodelOnline not you

  • ianlumsden
    Ian Lumsden (@ianlumsden) reported from Burnley, England

    @virginmedia I have been trying to get through to customer service for the past two days, the call is usually immediately rejected or I am told the call waiting time is an hour. I have had enough and as soon as I get through I am cancelling my account. 😡

  • IanCardy2
    Ian Cardy (@IanCardy2) reported from Rawtenstall, England

    Service from @virginmedia is disgusting for existing customers! Dial 150 hold for 20mins someone answers but can hardly speak English then hang up when I ask for a new deal #customerservice try calling back & it’s busy so “sorry can’t help today call tomorrow 8am some of us work!

  • liquidborn
    liquidBorn (@liquidborn) reported from Burnley, England

    @virginmedia broadband has just gone down in BB12, I work completely from home so this is extremely frustrating for me. Please help. Router has been restarted twice.

  • FloButcher84
    strange little Flo (@FloButcher84) reported from Blackburn, England

    @virginmedia Yeah I've seen that already thanks, but it's not going to help the kids with accessing homework online. no I am not on a B account as of yet as I have only just started out in the last week 😑 but even if I was on a B account it would still be off so doesn't make any difference

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Javier_Cold_
    Mr. Cold (@Javier_Cold_) reported

    @virginmedia JAJAJAJAJA that must be a joke. In the complaint, your colleagues said they will train the staff better HAHAHA Train better to make it less noticeable. It is a shame how @virginmedia went from a great supplier to a pathetic one.

  • TheDjOfChoice
    “No Comment” 🏴󠁧󠁢󠁳󠁣󠁴󠁿🍀 (@TheDjOfChoice) reported

    @AlanRob68902430 @Bbmorg Can you drive about with virgin media and get signal even when you are in remote areas ?

  • Farestage
    Busman (@Farestage) reported

    @virginmedia Not receiving any emails since PM yesterday afternoon on any devices, Birmingham area 12, except one at 7.31am this morning, your bill. when will service be restored ?

  • boomerangjf
    Jackie (@boomerangjf) reported

    @virginmedia what is going on? They has been intermittent issues with Broadband in my area for a couple of weeks. No communication? Hoping we won’t notice? Virgin Service is appalling!

  • Uitlander
    🕷️🇪🇺 🇬🇧 Uitlander (@Uitlander) reported

    @virginmedia - But you can do this in the app. Download app. Login. Accept renewal offer. - Am told new contract has been sent to an email address I removed from my account ~1 year ago. - Return to "my Account" in app. Still says my account is due for renewal

  • Saqqara
    Still me (@Saqqara) reported

    @virginmedia friend in the LU5 area has just called and has no internet or phone, do you have problems in the area and if you do any timeframe on a fix?

  • Hughesy_B
    MrsH 🦅 (@Hughesy_B) reported

    @IanWaghorn @virginmedia That's awful mate 😔

  • baldiecute5
    meeeee (@baldiecute5) reported

    Just about had enough of this company and haven't even been connected yet ! Engineers turning up on wrong day or not at all ! Customer servicea shockingly hard to understand! And pretty useless , last chance tomorrow before I cancel transfer @virginmedia

  • WordMediaCo
    David G Boyes (@WordMediaCo) reported

    @virginmedia Interrupted signal on your much-vaunted new 360. Why? What do I do to improve matters? Paying you over £100 a month. Not impressed.

  • germann_ro
    roger07 *** (@germann_ro) reported

    @virginmedia @bexholloway Hi is there any known issues with sky sports app login ?