Virgin Media Outage Report in Nelson, Lancashire, England
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The latest reports from users having issues in Nelson come from postal codes BB9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Nelson, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Nelson, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Nelson, Blackburn, Burnley, Accrington, Sowerby Bridge, Rossendale District and Bacup.
| City | Problem Type | Report Time |
|---|---|---|
 Nelson |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nelson, England
Latest outage, problems and issue reports in Nelson and nearby locations:
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𝕄𝔸𝕋𝕋𝕐𝔹𝕆𝕆𝕊ℍ
(@MATTYB00SH) reported
from
Burnley, England
@virginmedia Yes it works on my phone browser, but not on laptop, so I'll just continue using that method, thanks. One more question; Why do your customer support agents ask for a security password that I use when speaking to an agent, despite being a new customer and haven't set this up yet
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James Swinburne
(@jaswinburne1) reported
from
Silsden, England
@virginmedia No one has offered a resolution. I have the same conversation time & again.... “I have reset your router”
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Dave Gracey
(@lamsom) reported
from
Blackburn, England
@virginmedia Your mobile network is crap & your customer service is just as bad.
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🚩Bazza B 🏴
(@bazza_bee78) reported
from
Burnley, England
@virginmedia No mention of any temporary resolutions or any form of compensation for the loss of service
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𝔸𝕓𝕦𝕝|𝕊𝕙𝕖𝕝𝕓𝕪
(@IamAbulShelby) reported
from
Burnley, England
@virginmedia @BexInfante mine is now not working at all
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Jonny Brayson
(@braysoj1) reported
from
Keighley, England
@virginmedia internet gone down bd22 6hn
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Shigufta khan
(@Shigufta1) reported
from
Blackburn, England
@virginmedia Problems with my TV very frustrating not being able to speak to anyone. For a communication provider the service being offered is not acceptable
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Daz Mckavett
(@Dazmac1882) reported
from
Burnley, England
@virginmedia Came back on early hours this morning but it's been awful for a while, same as the rest of my family I'll be leaving without a cancellation fee tomorrow
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Sam Yates
(@Sam_yates4) reported
from
Old Laund Booth, England
@neilayates @virginmedia I believe they were the "3rd Party" that also caused the Microsoft 365 outage which killed our session yesterday!
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Dean Wainwright
(@WainwrightDean) reported
from
Accrington, England
@virginmedia Thanks for fixing it this morning, I trust given I’d no service for circa 36hrs I’ll see a credit upon my next bill?
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James Swinburne
(@jaswinburne1) reported
from
Silsden, England
@virginmedia It’s technical issues with the broadband and network stability issues. No one wants to help, I’ve spoken to 3 technicians and no one has offered a resolution. Joke
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Daz Mckavett
(@Dazmac1882) reported
from
Burnley, England
You've out done yourselves today @virginmedia It's usually poor but your broadband today has been on a completely different level of poor
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Dave Gracey
(@lamsom) reported
from
Blackburn, England
@virginmedia There’s absolutely nothing wrong with the phone, I can travel to different areas and get 4 bars on my phone and it works no problem, the problem is in the area I live.The reception always used to be fine but for quite some time now it’s been awful, I currently have one bar.
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Paul Cartwright
(@hossfitt) reported
from
Keighley, England
@virginmedia hello area 14 is there an issue as had no internet since 2pm I have all the checks etc 5 times I can't book an engineer so normally an issue, I work from home not ideal and no way of watching TiVo either without internet
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Kevin Kitten
(@LovecloughKev) reported
from
Rawtenstall, England
@virginmedia Why is your WhatsApp chat so rubbish for the 4th time i have been kicked off. Terrible service
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🚩Bazza B 🏴
(@bazza_bee78) reported
from
Burnley, England
@virginmedia Waiting on an engineer now, none available until Saturday pm. That will be over 3 days without any service.
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#hellomynameisSuzie
(@suziealderton) reported
from
Silsden, England
@virginmedia absolutely rubbish service since we left @skytv and went over to you. Tv/broadband/phone off again on the whole of our estate-not much help to people working from home. Wont be renewing our contract with you, and will be checking how soon we can cancel!
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Jonny Brayson
(@braysoj1) reported
from
Keighley, England
@virginmedia why is the picture Quality so bad on the sky sports red button
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Ian Lumsden
(@ianlumsden) reported
from
Burnley, England
@virginmedia I have been trying to get through to customer service for the past two days, the call is usually immediately rejected or I am told the call waiting time is an hour. I have had enough and as soon as I get through I am cancelling my account. 😡
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Paul Cartwright
(@hossfitt) reported
from
Keighley, England
@virginmedia I have contacted live chat just now outage apparently estimated fix time 14th June rediculous that can't watch TV or work from home
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Carnage
(@Carnage_Symbio) reported
@Virginmedia your wifi sucks ***
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Ahmenset Skully
(@mamajaql) reported
@virginmedia I love to know how you can cancel a new mobile phone protect policy on the same day it starts because you can't take the monthly payment you said you weren't taking until 11 days later. You think it might be because the direct debit isn't actually set up yet?
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Paul Naylor
(@inuttyprofessor) reported
@stevedurden73 @virginmedia @p0welly Loyalty doesn't pay. Q.Who subsidises the new customer deals?. A. Existing customers. When will VM start rewarding their loyal customers without them threatening to cancel their contract.
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stephen currie
(@StephenCurrie05) reported
@mermhart @virginmedia @Virgin you may have to contact virginmedia on the webchat on they website, that`s how we get problems sorted half the time, or keep trying the 150 number and good luck in sorting out the issues you are facing Miranda. x
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💞
(@mo_onlightae) reported
@virginmedia I received a call from executive team and signed a new contract on 17 Jan. its been nearly a week and no email or change on VM acc to confirm. I also have a compain about my current contract which I will address once my new contract is confirmed- one issue at a time.
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Matt Kemp
(@matt_kempez) reported
@ChrisPen1980 @northernsaint0 @virginmedia Give IDNET a call. Their service is excellent. Knew the owner (admittedly a long time ago), but always wanted to do right by the customer.
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Ash Malpass
(@AshMalpass) reported
Dear @virginmedia I am tweeting at you since your mobile app and account management page is an endless loop of broken links and redirects. It also has a sum total of zero useful ways to actually contact a human. I wish to cancel an engineer appointment tomorrow. Please advise
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Meesh Green
(@meeshymoomin) reported
@virginhelp @richardbranson Virgin Media - an absolute sham I waited 2 hours for a call and then as soon as I answered they hung up - so rude so disorganised and i am so fed up being out of pocket month after month
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Alicia
(@owlmittens) reported
@VirginMediaIE is virgin media down in drynam in swords, no TV and no broadband for the last 30 mins or so.
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Mark Polkinghorne
(@mark_p79) reported
@virginmedia Being cut of twice & not being called back either time is poor customer service. No as I have been working. Can you call me?