1. Home
  2. โฏ
  3. Companies
  4. โฏ
  5. Virgin Media
  6. โฏ
  7. Nelson
Virgin Media

Virgin Media outages and service status in Nelson, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Nelson, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jun 29, 6:29 AM GMT+1.
  • 56% Internet (56%)
  • 24% Wi-fi (24%)
  • 10% E-mail (10%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Nelson, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Nelson, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Burnley, Darwen, Keighley, and Nelson.

CityProblem TypeReport Time
Blackburn Total Blackout 8 hours ago
Blackburn Internet 10 hours ago
Blackburn Internet 22 hours ago
Blackburn Internet 2 days ago
Blackburn E-mail 2 days ago
Blackburn Phone 2 days ago

Nearby cities with recent reports

Blackburn

31 recent signals

8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

  • dejkirkby
    'Motivated And Confident' Mags (@dejkirkby) reported from Burnley, England

    @virginmedia @btsport as a VM customer with the BT Sport add-on, can you explain to me the idea behind having the only reason I have the BT Sport add-on, UFC, having major events locked behind a secondary paywall and then still increasing the package cost. Not only double

  • scottboyle6
    scott boyle (@scottboyle6) reported from Burnley, England

    @virginmedia the worse customer services ever! Passed to 4 different departments for 15 mins only to be cut off.

  • dwb89
    Danny Bolton (@dwb89) reported from Altham, England

    Yet again @virginmedia having technical problem on the payment line what a joke this company has become 14 years with them think itโ€™s time to change. And still no word on bill reduction after the down time last week

  • gsouthy
    gsouthy_25 ๐Ÿ† LIVERPOOL FC ๐Ÿ‘Š๐Ÿผ (@gsouthy) reported from Great Harwood, England

    @virginmedia How are things?? Footpath left full of mud. Having to clean footwear off or remove before coming into the house! The whole length of the footpath in front of the houses where your workers have been is a disgrace. Not even rain has washed it clean!! Terrible standard of work! ๐Ÿ˜ค

  • wightpie
    Wightpie (@wightpie) reported from Blackburn, England

    @virginmedia Also given that link is for postal marketing how exactly does that help with phone calls? As it stands your systems are non-compliant

  • WillBr1875
    Will_BRFC.1875 (@WillBr1875) reported from Great Harwood, England

    @virginmedia There isn't anything that could help with the problem because I don't fully understand what everything is or means etc It could do with a technician to have a look, something similar as happened before and you sent a technician out

  • LovecloughKev
    Kevin Kitten (@LovecloughKev) reported from Rawtenstall, England

    @virginmedia Why is your WhatsApp chat so rubbish for the 4th time i have been kicked off. Terrible service

  • BeckGareth
    Gareth Beck (@BeckGareth) reported from Burnley, England

    @virginmedia gone down in BB10 again

  • scottburnley
    scott mitchell (@scottburnley) reported from Colne, England

    @virginmedia can someone please get in touch with me has your broadband after 7pm is absolutely crap and I've totally had enough of it now

  • LaurenceBoom
    Laurence (@LaurenceBoom) reported from Colne, England

    @virginmedia for the past 2-3 weeks I have had issues with on demand content, and the broadband. When I try to play a sky cinema film, the audio plays; but no picture. BBC iplayer is the same! The router is next to the virgin box, so dont understand what is going on.

  • Marsoma
    Marsoma (@Marsoma) reported from Blackburn, England

    @virginmedia Yes Iโ€™ve done all that. There was an issue in the post code but it says itโ€™s sorted now, but itโ€™s not. Still nothing at all!

  • courtsthomasx
    ๐‚๐จ๐ฎ๐ซ๐ญ๐ง๐ž๐ฒ ๐€๐ฅ๐ž๐ฑ๐š๐ง๐๐ซ๐š (@courtsthomasx) reported from Blackburn, England

    @virginmedia My Broadband has been down for quite a few days now. I have no received any text updates and would like to speak to somebody with regards to down time and to get an ETA of when it should be back up and running.

  • FunnyTrickster
    Vincent Brindle ๐Ÿ”ถ๐ŸŒ๐Ÿ‡ช๐Ÿ‡บ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@FunnyTrickster) reported from Burnley, England

    @jmtb18 @virginmedia @Virgin_Victoria Issues in Burnley too. It's been up and down like a yoyo. TV box light keeps flashing too.

  • Rebecccakate
    โ˜บ๏ธ (@Rebecccakate) reported from Great Harwood, England

    @virginmedia ยฃ150 a month and the internet doesnโ€™t even work. Amazing. Canโ€™t wait to cancel that.

  • lamsom
    Dave Gracey (@lamsom) reported from Blackburn, England

    @virginmedia Your mobile network is crap & your customer service is just as bad.

  • FloButcher84
    strange little Flo (@FloButcher84) reported from Blackburn, England

    @virginmedia still no broadband in bb3 area since Thurs & update now says tomorrow for fix. Shocking customer service, why can't you tell your customers what is happening instead of saying an engineer is on the way on the updates, at least then we would know what to expect

  • mrtariqmahmood
    Tariq Mahmood (@mrtariqmahmood) reported from Burnley, England

    @virginmedia lnternet very intermittent. Router fault. But you won't send replacement so I am changing to Vodafone. Sick to death of the awful service I get from Virginmedia.

  • nevynxxx
    nevynxxx (@nevynxxx) reported from Rawtenstall, England

    @virginmedia I understand your call centres are suffering, but 2 hours for text chat support and a phone line that 4 menu levels deep hangs up is not good enough. Massively annoyed and time wasted.

  • MATTYB00SH
    ๐•„๐”ธ๐•‹๐•‹๐•๐”น๐•†๐•†๐•Šโ„ (@MATTYB00SH) reported from Burnley, England

    Switching broadband providers from Virgin Media to Sky is proving to be such a bad decision while trying to work from home these last 5 weeks. Multiple connection drops every morning. It's a poor situation when tethering to your phone data is far more reliable. @SkyHelpTeam

  • Elisabet0490
    ๐ŸชทElisabet๐Ÿชท (@Elisabet0490) reported from Blackburn, England

    @virginmedia my internet has been suffering drop outs all day, now I have no working TV or internet. Being told it's my equipment when it never is, it's getting old that excuse. I will apparently have to wait 3 days for "an engineer to come out" - I can't I have to go to work ๐Ÿ˜ค

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • shadd4p
    Jackson (@shadd4p) reported

    @Kirsty_x85 @virginmedia it's just a leaflet you retard.

  • TheRealTwheezy
    TWheezy (@TheRealTwheezy) reported

    @virginmedia ever since I renewed with you my WiFi gas been absolutely terrible.

  • eugenereid
    Eugene Reid (@eugenereid) reported

    @virginmedia why canโ€™t we get access to my mobile phone account???? Absolutely terrible service!

  • pompeyrigs
    nick rigby (@pompeyrigs) reported

    @virginmedia my broadband speed is running at a fraction of what Iโ€™m paying for. Please fix it. Makes working from home impossible

  • Margare45125811
    Mykrodot ๐Ÿ’šโ˜˜๏ธ๐Ÿ‡จ๐Ÿ‡ฎ (@Margare45125811) reported

    @arabiaclaire @AnGabharCliste @rte I'm exactly the same ! Virgin Media who run The Tonight Show with Master Gaslighter & Deflector Shane Coleman is just as bad. Thank God for Netflix !

  • Urban__Groove
    Urban Groove (@Urban__Groove) reported

    @virginmedia I f***** HATE virgin media, i cant wait till my contract ends with you, Causing me stress by giving other 02 permission to set up a direct debit when i never instructed you too! BASTARDS! ๐Ÿ˜ก

  • pixiepoppett
    Louise Ford (@pixiepoppett) reported

    @virginmedia my broadband and tv are down. Can u tell me why?

  • y_alibhai
    Yasmin alibhai-brown (@y_alibhai) reported

    @virginmedia So @virginmedia what are you doing about this problem? And failure on the part of your company?

  • RobElliot266
    Robert Elliot (@RobElliot266) reported

    @virginmedia a more than 24 hour outage to TV & Broadband in TW2? Taking at least 7 hours to get an engineer onsite? Not very impressive.

  • stevied151181
    STEPHEN (@stevied151181) reported

    @virginmedia I've just had a lovely chat with Kameer to renew my contract. He was polite, friendly and helpful. Please make sure he's praised for his customer service. 5๐ŸŒŸ