Virgin Media

Virgin Media Outage Report in Nelson, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Nelson, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Nelson, Lancashire, England 01/10/2026 23:15

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Nelson, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Sowerby Bridge, Burnley, Rossendale District, Bacup and Todmorden.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn TV
United KingdomBlackburn Total Blackout
United KingdomSowerby Bridge Total Blackout
United KingdomBlackburn Internet
United KingdomBlackburn TV
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

  • hossfitt Paul Cartwright (@hossfitt) reported from Keighley, England

    @virginmedia I have contacted live chat just now outage apparently estimated fix time 14th June rediculous that can't watch TV or work from home

  • MATTYB00SH 𝕄𝔸𝕋𝕋𝕐𝔹𝕆𝕆𝕊ℍ (@MATTYB00SH) reported from Burnley, England

    @virginmedia Yes it works on my phone browser, but not on laptop, so I'll just continue using that method, thanks. One more question; Why do your customer support agents ask for a security password that I use when speaking to an agent, despite being a new customer and haven't set this up yet

  • Shigufta1 Shigufta khan (@Shigufta1) reported from Blackburn, England

    @virginmedia Problems with my TV very frustrating not being able to speak to anyone. For a communication provider the service being offered is not acceptable

  • LovecloughKev Kevin Kitten (@LovecloughKev) reported from Rawtenstall, England

    @virginmedia Why is your WhatsApp chat so rubbish for the 4th time i have been kicked off. Terrible service

  • jaswinburne1 James Swinburne (@jaswinburne1) reported from Silsden, England

    @virginmedia No one has offered a resolution. I have the same conversation time & again.... “I have reset your router”

  • bazza_bee78 🚩Bazza B 🏴 (@bazza_bee78) reported from Burnley, England

    @virginmedia Waiting on an engineer now, none available until Saturday pm. That will be over 3 days without any service.

  • WainwrightDean Dean Wainwright (@WainwrightDean) reported from Accrington, England

    @virginmedia Thanks for fixing it this morning, I trust given I’d no service for circa 36hrs I’ll see a credit upon my next bill?

  • hossfitt Paul Cartwright (@hossfitt) reported from Keighley, England

    @virginmedia hello area 14 is there an issue as had no internet since 2pm I have all the checks etc 5 times I can't book an engineer so normally an issue, I work from home not ideal and no way of watching TiVo either without internet

  • braysoj1 Jonny Brayson (@braysoj1) reported from Keighley, England

    @virginmedia why is the picture Quality so bad on the sky sports red button

  • lamsom Dave Gracey (@lamsom) reported from Blackburn, England

    @virginmedia Your mobile network is crap & your customer service is just as bad.

  • lamsom Dave Gracey (@lamsom) reported from Blackburn, England

    @virginmedia There’s absolutely nothing wrong with the phone, I can travel to different areas and get 4 bars on my phone and it works no problem, the problem is in the area I live.The reception always used to be fine but for quite some time now it’s been awful, I currently have one bar.

  • Sam_yates4 Sam Yates (@Sam_yates4) reported from Old Laund Booth, England

    @neilayates @virginmedia I believe they were the "3rd Party" that also caused the Microsoft 365 outage which killed our session yesterday!

  • jaswinburne1 James Swinburne (@jaswinburne1) reported from Silsden, England

    @virginmedia It’s technical issues with the broadband and network stability issues. No one wants to help, I’ve spoken to 3 technicians and no one has offered a resolution. Joke

  • Dazmac1882 Daz Mckavett (@Dazmac1882) reported from Burnley, England

    @virginmedia Came back on early hours this morning but it's been awful for a while, same as the rest of my family I'll be leaving without a cancellation fee tomorrow

  • IamAbulShelby 𝔸𝕓𝕦𝕝|𝕊𝕙𝕖𝕝𝕓𝕪 (@IamAbulShelby) reported from Burnley, England

    @virginmedia @BexInfante mine is now not working at all

  • braysoj1 Jonny Brayson (@braysoj1) reported from Keighley, England

    @virginmedia internet gone down bd22 6hn

  • bazza_bee78 🚩Bazza B 🏴 (@bazza_bee78) reported from Burnley, England

    @virginmedia No mention of any temporary resolutions or any form of compensation for the loss of service

  • suziealderton #hellomynameisSuzie (@suziealderton) reported from Silsden, England

    @virginmedia absolutely rubbish service since we left @skytv and went over to you. Tv/broadband/phone off again on the whole of our estate-not much help to people working from home. Wont be renewing our contract with you, and will be checking how soon we can cancel!

  • wightpie Wightpie (@wightpie) reported from Blackburn, England

    @virginmedia Also given that link is for postal marketing how exactly does that help with phone calls? As it stands your systems are non-compliant

  • ianlumsden Ian Lumsden (@ianlumsden) reported from Burnley, England

    @virginmedia I have been trying to get through to customer service for the past two days, the call is usually immediately rejected or I am told the call waiting time is an hour. I have had enough and as soon as I get through I am cancelling my account. 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Mast_Bhai Mast Kalandar (@Mast_Bhai) reported

    @virginmedia, is there a problem with your staff that they cut me off twice? Or do you have telephone issues and need @BT lines?

  • brettsophie1234 Brett the tank Payne (@brettsophie1234) reported

    @virginmedia To press activate Netflix again and again and again. On the phone is useless and you obviously don't know or you would of said what to do. Let me guess phone them or go on your brilliant help pages that don't tell you anything 🙄

  • RobertEveling Northbanker (@RobertEveling) reported

    @virginmedia Why are your services and personnel so rubbish?My landline has been down for days and trying to contact you without a landline is awful.

  • therealwannieb Wayne Bristow (@therealwannieb) reported

    @virginmedia Technician now on hold as you think it is issue in area, as usual. This often happens when I contact you about faults, funny how I seem to find these faults before you guys. Just like your website fault earlier. Maybe you should start paying me

  • abiblakey Abi Blake (@abiblakey) reported

    I don't do this often but I have had the worst experience with @virginmedia - rude staff, techs not showing up 3 days in a row and now they've lost my complaint..if you're considering a move to them just don't bother #donotrecommend

  • Cwisteene Christine Maile (@Cwisteene) reported

    @virginmedia Soooo, I send an email of complaint, of which, apparently, it is being dealt with, yet it feels like I'm conversing with a robot... I've asked them to call me, and they send me a text saying they've tried contacting me, yet no voicemail or missed calls. woeigo!!

  • danrobertspe Daniel Roberts (@danrobertspe) reported

    @virginmedia Your home phone switch over process and associated services have been awful. My landline was cut off with no notice, reinstalled but still not working despite now being charged again. Told a new hub was needed, now told an engineer needs to do the switch

  • SMTJreborn The account formally known as SJ (@SMTJreborn) reported

    @virginmedia I am not going to be calling the number. You have my complaint number. I will simply raise another complaint complaining about your lack of interest in dealing with my complaint. Never again will I ever have a contract with Virgin, it has been a nightmare from start to finish.

  • 1stLondonFoodie Edward Quan (@1stLondonFoodie) reported

    @JamesTurner37 @virginmedia I'm in no way excusing their level of service but do you get a good mobile signal where you are?

  • sparkynick Nick Ingram (@sparkynick) reported

    @virginmedia Area outage Thurs. our service not working since. Engineer came Mon replaced old cables. 30 mins later intermittent probs again. VM msg 7pm to say area prob fixed. Wasn’t. Some service o/n and since but still probs