Virgin Media outages and service status in Nelson, England

Problems in the last 24 hours in Nelson, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Nelson, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Rossendale, Burnley, Keighley, and Nelson.

City	Problem Type	Report Time
Blackburn	Total Blackout	60 minutes ago
Blackburn	Total Blackout	5 hours ago
Blackburn	Wi-fi	2 days ago
Blackburn	Wi-fi	2 days ago
Blackburn	Internet	2 days ago
Blackburn	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

• 
  Sally O'Donnell (@SallyOdonnell) reported 10 seconds ago from Burnley, England

  @virginmedia Hi thank you however a good start would be you to know your client base. Some of us are just not tech savvy and being talked to like an idiot is not the way to win hearts and minds let alone customer loyalty. Felt very undermined and very disappointed.

• 
  🪷Elisabet🪷 (@Elisabet0490) reported 27 seconds ago from Blackburn, England

  @virginmedia my internet has been suffering drop outs all day, now I have no working TV or internet. Being told it's my equipment when it never is, it's getting old that excuse. I will apparently have to wait 3 days for "an engineer to come out" - I can't I have to go to work 😤

• 
  strange little Flo (@FloButcher84) reported 4 minutes ago from Blackburn, England

  @virginmedia bb3 area: internet has been down since yesterday morning & update it's not going to be fixed till tomorrow. I have a online business to run & kids need to do their homework online, can't stream any tv either. Can I ask what the issue is & why its taking so long?

• 
  Will_BRFC.1875 (@WillBr1875) reported 9 minutes ago from Great Harwood, England

  @virginmedia There isn't anything that could help with the problem because I don't fully understand what everything is or means etc It could do with a technician to have a look, something similar as happened before and you sent a technician out

• 
  s. whalley (@stavroversfc) reported 17 minutes ago from Lower Darwen, England

  @virginmedia your broadband is down again 🤬

• 
  Michael Parkinson (@mikeyparkinson) reported 23 minutes ago from Burnley, England

  @virginmedia I have and it says no issues... It was off this AM

• 
  James Swinburne (@jaswinburne1) reported 23 minutes ago from Silsden, England

  @virginmedia No one has offered a resolution. I have the same conversation time & again.... “I have reset your router”

• 
  Sharon Bradbury (@SharonBradbury) reported 34 minutes ago from Haworth, England

  @virginmedia We are a customer but this particular cabling just services the houses below.

• 
  Saeed Uchiha (@saeedahmed0) reported 36 minutes ago from Burnley, England

  @virginmedia your internet is awful! I’m not paying for a black box that flashes lights. Fix up

• 
  𝑺𝒖𝒃𝒉𝒂𝒏 🇵🇸 ⏱ (@subz_1) reported 37 minutes ago from Accrington, England

  At this point I don’t know whether my snapchat is down or my WiFi is aids #virginmedia

• 
  andrew day (@dazzle961) reported 37 minutes ago from Blackburn, England

  @virginmedia I haven't been able to sign in to my Virginia media for years so complete waste of time Time to sack you lot off

• 
  Vincent Brindle 🔶🌍🇪🇺🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@FunnyTrickster) reported 38 minutes ago from Burnley, England

  @jmtb18 @virginmedia @Virgin_Victoria Issues in Burnley too. It's been up and down like a yoyo. TV box light keeps flashing too.

• 
  𝐂𝐨𝐮𝐫𝐭𝐧𝐞𝐲 𝐀𝐥𝐞𝐱𝐚𝐧𝐝𝐫𝐚 (@courtsthomasx) reported 38 minutes ago from Blackburn, England

  @virginmedia My Broadband has been down for quite a few days now. I have no received any text updates and would like to speak to somebody with regards to down time and to get an ETA of when it should be back up and running.

• 
  Gareth Beck (@BeckGareth) reported 41 minutes ago from Burnley, England

  @virginmedia gone down in BB10 again

• 
  Daz Mckavett (@Dazmac1882) reported 42 minutes ago from Burnley, England

  @virginmedia because you are providing a service that doesn't work, i presume i can leave without a fee

• 
  andrew day (@dazzle961) reported 43 minutes ago from Blackburn, England

  @virginmedia **** off Over £100 !a month for broadband that drops very 5 minutes ******* joke of a company

• 
  officialBtown (@btownofficial_) reported 50 minutes ago from Rawtenstall, England

  @virginmedia why is it taking so long to sort out the fifa issue it’s *************** everyone who are on VM and want to play futchamps why can’t you give us a time scale on when it should be ready @NepentheZ @Itshaber @Marshall89HD

• 
  Sharon Bradbury (@SharonBradbury) reported 51 minutes ago from Haworth, England

  @virginmedia you have an exposed wire that goes down the side of my house and across my back garden so you’re able to provide a service to some houses below. I can’t find any written consent from the previous owners of the house. Major work will be starting soon...

• 
  Tariq Mahmood (@mrtariqmahmood) reported 58 minutes ago from Burnley, England

  @virginmedia lnternet very intermittent. Router fault. But you won't send replacement so I am changing to Vodafone. Sick to death of the awful service I get from Virginmedia.

• 
  'Motivated And Confident' Mags (@dejkirkby) reported 58 minutes ago from Burnley, England

  @WilfSauce @WrestlingJebus @Archiebald_C I have Virgin Media, so haven't had to use TVPlayer personally, but I know of people who have and it's worked perfectly fine. I believe there is a rolling contract for the service of £6.99 after the event so make sure you cancel afterwards.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sophie Reshamwalla (@Dr_SReshamwalla) reported 8 minutes ago

  @virginmedia absolutely appalling customer service. Been a customer for years. I have an ongoing complaint with a complaint reference number but nobody at virgin is replying. I’m trying on here to see if there is a human who can respond. Virgin can you respond??

• 
  Ian (@Jd95975184) reported 13 minutes ago

  @misselledee @virginmedia If virgin cant provide you service from 30 days of you reporting the fault you can leave for nothing, they are very incompetent when dealing with customers, deal with one agent who promises to sort it, never does, you phone back then its a different agent and you start all over

• 
  Marshall Burns (@hzBUpYOUrdy1gWR) reported 17 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV23 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Alloqui Strix (@AlloquiStrix) reported 19 minutes ago

  An in-place upgrade which is causing a 10 day outage - pretty awful planning @virginmedia. And telling us it would be fixed in 1 day, then 2 days, then 4 days, then 3 days, then 4 days, then 10 days - is a bit of a joke.

• 
  Andrea (@Gertrudemo81) reported 20 minutes ago

  @virginmedia Hi. We are having broadband issues in our area. It says fixed date 17th April. Surely that can’t be right? A week away to fix it??

• 
  Ashley Reade (@AshReade) reported 21 minutes ago

  @virginmedia You’ve left a vulnerable customer isolated despite a written promise of service until May 2nd. Your staff ADMITTED the error at 13:45 today but a manager just hung up on me. Absolute disgrace. Turn my lifeline service back on now. #VirginMedia #Ofcom

• 
  M&M (@MZ2346441534028) reported 23 minutes ago

  @virginmedia I've been communicating with VM via X sharing personal details and suddenly they cannot help me , I would seriously avoid #useless #virginmedia #broadband

• 
  r (@gtgrach) reported 25 minutes ago

  @virginmedia @Virgin my broadband has been down for almost 12 hours. The issue was raised via telephone and on the website at 3pm today, the fix time keeps going up by an hour each time on the website and still nothing resolved!!!! Absolute joke!!! FIX IT!!!!!!! USELESS PRICKS

• 
  Lynne Marshall (@benalblogger) reported 25 minutes ago

  @virginmedia no internet for 2 days. Virgin call handler tells me she will make appointment for tomorrow afternoon. Nothing showing on my app. She says nothing wrong with Virgin internet. System shows problem. No appointment showing on my app. Cancelling priority

• 
  Luke (@LUKEQPR94) reported 25 minutes ago

  Has Virgin Media gone down?