Virgin Media Outage Report in Nelson, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Nelson, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Nelson, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Burnley, Rossendale District, Bacup and Todmorden.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
TV | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nelson, England
Latest outage, problems and issue reports in Nelson and nearby locations:
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𝕄𝔸𝕋𝕋𝕐𝔹𝕆𝕆𝕊ℍ
(@MATTYB00SH) reported
from
Burnley, England
Switching broadband providers from Virgin Media to Sky is proving to be such a bad decision while trying to work from home these last 5 weeks. Multiple connection drops every morning. It's a poor situation when tethering to your phone data is far more reliable. @SkyHelpTeam
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Nicky
(@NickyRobbo80) reported
from
Blackburn, England
If 2020 was an Internet provider it would be @virginmedia Solve the problem of losing IP address by restarting router. It was restarting the router that caused it. Restarted anyway and now the router won't connect to the Internet and all devices say no IP address #stressed
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Nasmin Shabir ♡
(@xNasminx) reported
from
Keighley, England
@virginmedia Yes I always use the service status tool... But still signal is constantly dropping, which results in resetting the router . Not happy to say we pay £45 a month for just broadband alone and can hardly get online most of the time... It's frustrating
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Sharon Bradbury
(@SharonBradbury) reported
from
Haworth, England
@virginmedia We are a customer but this particular cabling just services the houses below.
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Aaron
(@Logical1966) reported
from
Keighley, England
@virginmedia what the hell is the point of not having a team available for broadband faults but you can send a link to log on to your website- I can’t access your website because I my bloody broadband isn’t working are you stupid or something 🤬🤬🤬
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scott mitchell
(@scottburnley) reported
from
Colne, England
@virginmedia can someone please get in touch with me has your broadband after 7pm is absolutely crap and I've totally had enough of it now
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Sharon Bradbury
(@SharonBradbury) reported
from
Haworth, England
@virginmedia you have an exposed wire that goes down the side of my house and across my back garden so you’re able to provide a service to some houses below. I can’t find any written consent from the previous owners of the house. Major work will be starting soon...
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Vincent Brindle 🔶🌍🇪🇺🏴
(@FunnyTrickster) reported
from
Burnley, England
@jmtb18 @virginmedia @Virgin_Victoria Issues in Burnley too. It's been up and down like a yoyo. TV box light keeps flashing too.
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Moose And Me
(@mooseandme1) reported
from
Great Harwood, England
@virginmedia you’ve sent me an outrageous bill with £35 in charges that you said you were waiving. Non of your call centres are open (undertandably) I cant get text support & there’s no other help available. You are going to bill me £120 for a £50 service and I can stop you.
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Aaron
(@Logical1966) reported
from
Keighley, England
@virginmedia @virginmedia sorry this was for your service provider @YodelOnline not you
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Jo D #KaftrioNow
(@jodavidson65) reported
from
Nelson, England
@virginmedia very poor of you
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RC
(@ryanchapmanx) reported
from
Blackburn, England
@geewelchx @virginmedia Mate I was on phone for a hour told them to shove their internet up their ass and going elsewhere Lmao their customer service is shocking so I did it back
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Shadie
(@shadiebrfc_) reported
from
Accrington, England
Virgin media are so shit!!
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D J Bowers
(@djbowers14) reported
from
Great Harwood, England
Moved from @skytv to @virginmedia after 8 years and being a VIP customer with Sky. Poor service and a huge increase in price. Lost a longstanding customer. Now to try Virgin Media and see how this goes.
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Tariq Mahmood
(@mrtariqmahmood) reported
from
Burnley, England
@virginmedia lnternet very intermittent. Router fault. But you won't send replacement so I am changing to Vodafone. Sick to death of the awful service I get from Virginmedia.
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Emily
(@EmilyMc767) reported
from
Blackburn, England
@virginmedia It’s a media account, but it was more about the quality of the call. It’s not the way to treat a customer. Thanks
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Saeed Uchiha
(@saeedahmed0) reported
from
Burnley, England
@virginmedia your internet is awful! I’m not paying for a black box that flashes lights. Fix up
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𝑺𝒖𝒃𝒉𝒂𝒏 🇵🇸 ⏱
(@subz_1) reported
from
Accrington, England
At this point I don’t know whether my snapchat is down or my WiFi is aids #virginmedia
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officialBtown
(@btownofficial_) reported
from
Rawtenstall, England
@virginmedia why is it taking so long to sort out the fifa issue it’s *************** everyone who are on VM and want to play futchamps why can’t you give us a time scale on when it should be ready @NepentheZ @Itshaber @Marshall89HD
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Sam McCartney
(@SamMcCartney) reported
from
Rawtenstall, England
@Craig273 @virginmedia No. I just want to cancel sky sports as for £31.75 a month I don’t get the use out of it. I was lied to saying it would affect my package discount. I already get BT sport for free and if Amazon will be streaming more it’s pointless
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@DevilChild06660) reported
@YouKnowEh @virginmedia 1 out of 1000 customers not bad eh Virgin
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Lister
(@dlisterphoto) reported
So, apparantly, if you sign up to an 18 month agreement with @virginmedia where you agree to pay a certain monthly service charge for 18 months for your broadband, then it is not actually a fixed price, and they can (by notifying you) increase it during the contract term...
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3lawe
(@ali_attalla) reported
@virginmedia Bad internet, disconnecting. Lag when gaming. Can't stream. The usual since joining virgin
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Constantinos
(@GrandMogBarking) reported
@virginmedia I'm not a customer, don't have logins
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Becky Dyer
(@bdyer00) reported
@virginmedia I've checked online and it says the service is running fine. I'm currently sat in the same room as my router and the signal is only medium on my laptop
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Constantinos
(@GrandMogBarking) reported
@virginmedia Doesn't help, the only option on there I haven't tried was sending a letter. I've talked on chat, I've called multiple times, and submitting a form requires an account which I don't have. I've gotten no response from anyone, so my only recourse now is a police report.
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Constantinos
(@GrandMogBarking) reported
Hey @virginmedia, your engineers trespassed and damaged property installing a line they were not authorised to. I've called and talked to you 4 times now trying to file a complaint, but I've not heard back. Do you intend to reply, or do I just complain directly to the police?
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Kirsty Marks
(@ThYorkshireLass) reported
Now @virginmedia Gadget rescue are disconnecting customers! Wtf is Virgin actually doing! What a useless service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Juggzy Malone
(@Juggzy) reported
@virginmedia I am still offline. Are you going to get someone to fix it for me today or not? Upu could ask the technician to come back and fix what he broke.
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Stephen
(@StevieA26) reported
@virginmedia Shame that you couldn’t do anything for such a long term customer as me. Have had to cancel my tv package right down to the min and even then it’s more expensive than I was paying. No reward for loyalty at all.