Virgin Media outages and service status in Nelson, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Nelson, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 31, 5:17 PM GMT+1.
- Internet (62%)
- Wi-fi (22%)
- Total Blackout (9%)
- E-mail (4%)
- TV (2%)
- Phone (1%)
The latest reports from users having issues in Nelson come from postal codes BB9 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Nelson, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Nelson, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Nelson, and Burnley.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Internet | 12 hours ago |
|
Blackburn
|
Internet | 1 day ago |
|
Blackburn
|
Wi-fi | 2 days ago |
|
Blackburn
|
Internet | 2 days ago |
|
Blackburn
|
Wi-fi | 3 days ago |
|
Blackburn
|
Internet | 3 days ago |
Nearby cities with recent reports
11 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nelson, England
Latest outage, problems and issue reports in Nelson and nearby locations:
-
gsouthy_25 🏆 LIVERPOOL FC 👊🏼 (@gsouthy) reported from Great Harwood, England@virginmedia How are things?? Footpath left full of mud. Having to clean footwear off or remove before coming into the house! The whole length of the footpath in front of the houses where your workers have been is a disgrace. Not even rain has washed it clean!! Terrible standard of work! 😤
-
-
Daz Mckavett (@Dazmac1882) reported from Burnley, EnglandYou've out done yourselves today @virginmedia It's usually poor but your broadband today has been on a completely different level of poor
-
Salma Khan (@Salma_abdx) reported from Great Harwood, England@virginmedia They have improved but this is a regular issue now. This should be looked into, especially with the prices you charge for the services.
-
Vincent Brindle 🔶🌍🇪🇺🏴 (@FunnyTrickster) reported from Burnley, England@jmtb18 @virginmedia @Virgin_Victoria Issues in Burnley too. It's been up and down like a yoyo. TV box light keeps flashing too.
-
James Swinburne (@jaswinburne1) reported from Silsden, England@virginmedia No one has offered a resolution. I have the same conversation time & again.... “I have reset your router”
-
RC (@ryanchapmanx) reported from Blackburn, England@geewelchx @virginmedia Mate I was on phone for a hour told them to shove their internet up their ass and going elsewhere Lmao their customer service is shocking so I did it back
-
𝕄𝔸𝕋𝕋𝕐𝔹𝕆𝕆𝕊ℍ (@MATTYB00SH) reported from Burnley, England@virginmedia Yes it works on my phone browser, but not on laptop, so I'll just continue using that method, thanks. One more question; Why do your customer support agents ask for a security password that I use when speaking to an agent, despite being a new customer and haven't set this up yet
-
Marky T from We Are G4m3rs (@oO_MarkT_Oo) reported from Burnley, England@virginmedia please can you tell me the service status on BB12 7DF. My speeds are non existent and your service page on the website is down.
-
Tony Mulgrew (@cheftonymulgrew) reported from Ripponden, England@SheilaDillon @virginmedia Vodafone not much better waited 6 weeks to have my issue sorted. Only interested in profit not the customers
-
Marsoma (@Marsoma) reported from Blackburn, England@virginmedia Yes I’ve done all that. There was an issue in the post code but it says it’s sorted now, but it’s not. Still nothing at all!
-
Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England@virginmedia Yeah, we have been charged wrong for the past two months even though the account was clear when we entered a new contract with you, now we been challenging it since August! Told manager will ring and then they don’t and then you charge us wrong, and then to make your customer
-
'Motivated And Confident' Mags (@dejkirkby) reported from Burnley, England@WilfSauce @WrestlingJebus @Archiebald_C I have Virgin Media, so haven't had to use TVPlayer personally, but I know of people who have and it's worked perfectly fine. I believe there is a rolling contract for the service of £6.99 after the event so make sure you cancel afterwards.
-
Nasmin Shabir ♡ (@xNasminx) reported from Keighley, England@virginmedia Yes I always use the service status tool... But still signal is constantly dropping, which results in resetting the router . Not happy to say we pay £45 a month for just broadband alone and can hardly get online most of the time... It's frustrating
-
Nick (@ClaretNick) reported from Burnley, England@virginmedia Local fault and down until approx 3pm. It happens too often and its a nightmare for home workers like me.
-
Dorothy Carr (@dottydinosaur) reported from Blackburn, England@MisterVivian @utv @virginmedia @ITV Here in Blackburn vigin 113 itv is not working but someone on twitter told me to watch 853 😕 it works
-
Sharon Bradbury (@SharonBradbury) reported from Haworth, England@virginmedia you have an exposed wire that goes down the side of my house and across my back garden so you’re able to provide a service to some houses below. I can’t find any written consent from the previous owners of the house. Major work will be starting soon...
-
𝔸𝕓𝕦𝕝|𝕊𝕙𝕖𝕝𝕓𝕪 (@IamAbulShelby) reported from Burnley, England@virginmedia @BexInfante mine is now not working at all
-
Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England@virginmedia We aren’t getting anywhere and you cut us off. This has to be worst service, if I performed as your advisor I would be sacked! How do we get to resolve the issue via the above method?
-
Dean Wainwright (@WainwrightDean) reported from Accrington, England@virginmedia Thanks for fixing it this morning, I trust given I’d no service for circa 36hrs I’ll see a credit upon my next bill?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Joe Duley American voiceover person (@Americanvoiceo1) reportedYour service is atrocious. @virginmedia I attempted to call in to report (ongoing ) technical issue and your agent tried to upsell me a SIM card. Now...your phone number is not working, nor is our BB or TV. Offcom and Ombudsman will be receiving a correspondence from me.
-
Monica Allan (@MonicaAllan1) reported@virginmedia It look like our outage in NW1 will be fixed by the 31st August? Surely that cannot be correct? We have have been without broadband and TV for 3 days now?
-
Still me (@Saqqara) reported@virginmedia friend in the LU5 area has just called and has no internet or phone, do you have problems in the area and if you do any timeframe on a fix?
-
Karen B 🥀🇪🇺 🇺🇦💜🤍💚KarenB@KBGreyhoundLady (@KBGreyhoundlady) reported@Lewis_BGA @BBCBreakfast Virgin media did the same. The call centre was in Wythenshawe Manchester. Now it’s in the Indian subcontinent. OH had a mare as our e mails crashed. Lovely young woman but SO hard to understand. Also AGES trying to get through to speak to a human. Customer service is dead
-
Wolf of X (@WolfofX) reportedIn 2003, Stan Beaton lost his wife, Ruby, to stomach cancer. Before she passed away, she had recorded the voicemail greeting for their home telephone. It was an ordinary message to anyone else, but to Stan it became the last recording of her voice. For more than a decade, he kept that voicemail safe. He even stayed with the same phone company because he feared changing providers might erase it. Whenever he missed Ruby, he would call his own home just to hear her say, "Sorry, at the moment, Stan and Ruby are not available..." For him, those few seconds were enough to bring her close again. Then, in December 2014, a network upgrade accidentally deleted the recording. Stan was heartbroken. He later said it felt like losing his wife all over again. Believing there was nothing left to lose, he contacted Virgin Media and asked if there was any way to recover it. What followed was something no one expected. Eleven telecommunications engineers spent three days searching through backup systems for a single deleted audio file. They described it as looking for a needle in a haystack, but they refused to give up. They found it. Instead of simply returning the recording, BBC Radio Leeds arranged a surprise during an interview with Stan. As Ruby's familiar voice filled the room once again, he broke down in tears. "That's her. Wonderful. Wonderful." The company later gave Stan permanent copies of the recording on a CD so he would never have to fear losing it again. It wasn't just a recovered voicemail. It was the return of the last words he could still hear from the woman he loved, a voice that had waited silently for years until someone cared enough to bring it back.
-
James Durrant (@je_durrant) reported@virginmedia I did that earlier today and your colleague confirmed nothing can be done until 17th August, over a month since this started. Now you’re saying it’s £1660 to exit a service I can’t even use. “Taking responsibility” and “monitoring” doesn’t solve my problem
-
Jan (@geminicat7) reported🛜 I’m safely back from the dentist’s 😷 (only a 6 monthly check-up and all was well) but now our internet is down and not likely to be resolved until 17:30! @virginmedia 👋 I can’t afford to use up my mobile data chatting on social media so I’ll see you when / if it’s sorted!
-
Dr Sonali Misra (@MisraSonali) reportedHolding this amount ransom? Will you provide me interest and further compensation on the amount of time I’ve wasted calling your company and explaining this issue? @virginmedia
-
roger07 *** (@germann_ro) reported@virginmedia @bexholloway Hi is there any known issues with sky sports app login ?
-
K (@QuanTuM_kL) reported@JJMootts @virginmedia I don't get why everyone moans, been with them for nearly 20 years and might have had 3 issues, it's almost never down, the internet speeds are far beyond what any other provider can do, although the others may have finally caught up, for years it wasn't close.