Virgin Media outages and service status in Nelson, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Nelson, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 7, 7:33 PM GMT+1.
- Internet (64%)
- Wi-fi (20%)
- Total Blackout (11%)
- TV (3%)
- E-mail (1%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Nelson, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 7: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Nelson, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Rossendale, Burnley, and Keighley.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Internet | 2 hours ago |
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Blackburn
|
Total Blackout | 2 hours ago |
|
Blackburn
|
Wi-fi | 23 hours ago |
|
Blackburn
|
Internet | 1 day ago |
|
Blackburn
|
Internet | 1 day ago |
|
Blackburn
|
Wi-fi | 1 day ago |
Nearby cities with recent reports
21 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Nelson, England
Latest outage, problems and issue reports in Nelson and nearby locations:
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Danny Bolton (@dwb89) reported from Altham, EnglandYet again @virginmedia having technical problem on the payment line what a joke this company has become 14 years with them think it’s time to change. And still no word on bill reduction after the down time last week
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Debbie Ioanna (Author) (@Debbie_Cleo) reported from Queensbury, England@virginmedia honestly... your call centre/arranging anything is absolutely shocking. Twice had something arranged, twice its not happened and wrong things noted. Please sort out your call centre. This poor engineer has just turned into a complaints department
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🪷Elisabet🪷 (@Elisabet0490) reported from Blackburn, England@virginmedia my internet has been suffering drop outs all day, now I have no working TV or internet. Being told it's my equipment when it never is, it's getting old that excuse. I will apparently have to wait 3 days for "an engineer to come out" - I can't I have to go to work 😤
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Vincent Brindle 🔶🌍🇪🇺🏴 (@FunnyTrickster) reported from Burnley, England@jmtb18 @virginmedia @Virgin_Victoria Issues in Burnley too. It's been up and down like a yoyo. TV box light keeps flashing too.
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Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England@virginmedia Still not helpful once we have paid what you told us after not applying your contract! Been told it’s the agents error on a record call and then saying it’s invalid, and prepared to offer new customer better than current! Massive complaint in writing your staff on phone shocking!
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Gareth Rider-Smith (@gazbullsfan22) reported from Keighley, England@virginmedia Service even worse you demand full payment and then will credit our account for your error and breach of contract! Your customers service staff rude! Demanding money before we can speak to anyone well I wonder what a solicitor would have to say with copy of the breached contract.
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RC (@ryanchapmanx) reported from Blackburn, EnglandHow to waste my time 2019 - @virginmedia sort your customer service out :)
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strange little Flo (@FloButcher84) reported from Blackburn, England@virginmedia Yeah I've seen that already thanks, but it's not going to help the kids with accessing homework online. no I am not on a B account as of yet as I have only just started out in the last week 😑 but even if I was on a B account it would still be off so doesn't make any difference
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Tony Mulgrew (@cheftonymulgrew) reported from Ripponden, England@SheilaDillon @virginmedia Vodafone not much better waited 6 weeks to have my issue sorted. Only interested in profit not the customers
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Will_BRFC.1875 (@WillBr1875) reported from Great Harwood, England@virginmedia Hi , I just wanted to ask if you could help me concerning my Internet at home , its not been working all weekend at all, it connects but nothing please can we sort the problem ASAP Thank You
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Hol (@HolGaffneyx) reported from Blackburn, England@virginmedia Still nothing, we were told 24 hours and they would call but still no call, wondering if you can tell me how long this will take? Cause I'll cancel and go elsewhere
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ArmElec (@ArmElec_co_uk) reported from Colne, England@virginmedia Yes, can someone please help it has now been 12 working days since my devices were received by VirginMobileRecycle and still no payment...
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RC (@ryanchapmanx) reported from Blackburn, England@geewelchx @virginmedia Mate I was on phone for a hour told them to shove their internet up their ass and going elsewhere Lmao their customer service is shocking so I did it back
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Shigufta khan (@Shigufta1) reported from Blackburn, England@virginmedia Problems with my TV very frustrating not being able to speak to anyone. For a communication provider the service being offered is not acceptable
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andrew day (@dazzle961) reported from Blackburn, England@virginmedia **** off Over £100 !a month for broadband that drops very 5 minutes ******* joke of a company
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🚩Bazza B 🏴 (@bazza_bee78) reported from Burnley, England@virginmedia Waiting on an engineer now, none available until Saturday pm. That will be over 3 days without any service.
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Cath Buchanan (@CathBuchanan80) reported from Nelson, EnglandReckon its #virginmedia with the issue, its all the channels not just football #skysports
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𝔸𝕓𝕦𝕝|𝕊𝕙𝕖𝕝𝕓𝕪 (@IamAbulShelby) reported from Burnley, England@virginmedia @BexInfante mine is now not working at all
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Emily (@EmilyMc767) reported from Blackburn, England@virginmedia It’s a media account, but it was more about the quality of the call. It’s not the way to treat a customer. Thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Diplo (@loldiplo) reported@UKDan86 @virginmedia Defending a multi billion pound company who can’t even offer a service you pay for is a new low for you Dan.
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billy (@bingpoten) reported@virginmedia be nice if my internet didnt keep going down ever since you put my price up to £70 a month
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〽️🇵🇸 (@StealthyM00S3) reportedVirgin media is so crap man this internet never works
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Hatz (@DevilHatman) reported@virginmedia what on earth is going on? My upload speed has been dogshit since Friday/Saturday. Today along it's dropped from about 25mb/s to less than 10mb/s. All your site says is "intermittent issues in the area"... which is so regular its utterly redundant now
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Jamie Summers (@JimSummersNews) reportedHi @virginmedia, cables belonging to VM have been detached and hanging dangerously from my building for several weeks. I’ve been told on four occasions an engineer will come to fix, and nothing has happened. Can you help please?
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Nottmsteve 🇬🇧 (@nottmsteve) reportedHad an appt this pm for @virginmedia to come for this phone line transfer. It's bad enough that they want a 5hr window, even worse when they don't show up. Went to lodge a complaint but tells me I'm not the a/c holder. It's been in my name for over 30 years! I'm not best pleased
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H ꙩlly 🌙 (@gh0stmachinexo) reported@virginmedia shocking service, I’ve tried to contact today as my broadband has been down since last night I’ve done all the steps and there is no way to book a service call. App says no issues then I do a test and it says intermittent issues please get this fixed !!!
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Tamblo (@RonTamblo) reported@virginmedia Virgin media is the worst business to get answers from . Either trying to actually speak to someone rather than a Bott who doesn’t understand. Trying to upgrade due to constant messages saying my box needs upgrade and getting no help is a joke !!!!
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3DeePee (@3DeePee) reported@virginmedia any news on broadband and TV being down it’s been like 5 hours now
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Harry (@Rzchy) reported@joshstirz No one I play with gets the issue just assumed you was on virgin media aswell interesting , no fibre available in my area so I guess I’m just handing out free wins / map leads vs west players forever now