Virgin Media outages and service status in Nelson, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Nelson, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 7, 8:23 AM GMT+1.
- Internet (62%)
- Wi-fi (22%)
- Total Blackout (9%)
- E-mail (2%)
- TV (2%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Nelson, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Nelson, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Rossendale, Nelson, and Burnley.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Internet | 7 hours ago |
|
Blackburn
|
Internet | 1 day ago |
|
Rossendale
|
Wi-fi | 1 day ago |
|
Blackburn
|
Wi-fi | 1 day ago |
|
Blackburn
|
Internet | 2 days ago |
|
Blackburn
|
Internet | 2 days ago |
Nearby cities with recent reports
14 recent signals
3 recent signals
Community Discussion
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Virgin Media Issues Reports Near Nelson, England
Latest outage, problems and issue reports in Nelson and nearby locations:
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Kevin Kitten (@LovecloughKev) reported from Rawtenstall, England@virginmedia Why is your WhatsApp chat so rubbish for the 4th time i have been kicked off. Terrible service
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🪷Elisabet🪷 (@Elisabet0490) reported from Blackburn, England@virginmedia my internet has been suffering drop outs all day, now I have no working TV or internet. Being told it's my equipment when it never is, it's getting old that excuse. I will apparently have to wait 3 days for "an engineer to come out" - I can't I have to go to work 😤
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Wes Odell (@wesleyjodell) reported from Rawtenstall, England@PaddyTheBaddy @virginmedia Agreed. It’s terrible. Il be changing when my contract is up
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Scott Nelson (@ScottShaqNelson) reported from Keighley, England@virginmedia problems with my router and your tech help told me the cables must have come loose. I didn’t touch or move the router or the cables and your help got it back on by telling me that me tightening it resolved it. I never touched it. can’t you admit the router is faulty
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Dave Gracey (@lamsom) reported from Blackburn, England@virginmedia Your mobile network is crap & your customer service is just as bad.
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M (@maggiehtfcmay) reported from Sowerby Bridge, England@andym1900 @virginmedia My phone goes onto emergency calls only when I leave the UK. Even happened when I went to the Islw of Man🙄 Never had an issue before signing up with them. Poor do.
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Flying Officer O’Connor🇬🇧 (@seanyseanysaeny) reported from Silsden, England@virginmedia Yes, it’s rubbish. The service you provide is really poor. All you ever get told to do is switch of and reboot. Never works.
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Tariq Mahmood (@mrtariqmahmood) reported from Burnley, England@virginmedia lnternet very intermittent. Router fault. But you won't send replacement so I am changing to Vodafone. Sick to death of the awful service I get from Virginmedia.
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James Swinburne (@jaswinburne1) reported from Silsden, England@virginmedia No one has offered a resolution. I have the same conversation time & again.... “I have reset your router”
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RC (@ryanchapmanx) reported from Blackburn, England@geewelchx @virginmedia Mate I was on phone for a hour told them to shove their internet up their ass and going elsewhere Lmao their customer service is shocking so I did it back
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Nicky (@NickyRobbo80) reported from Blackburn, EnglandIf 2020 was an Internet provider it would be @virginmedia Solve the problem of losing IP address by restarting router. It was restarting the router that caused it. Restarted anyway and now the router won't connect to the Internet and all devices say no IP address #stressed
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𝑺𝒖𝒃𝒉𝒂𝒏 🇵🇸 ⏱ (@subz_1) reported from Accrington, EnglandAt this point I don’t know whether my snapchat is down or my WiFi is aids #virginmedia
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strange little Flo (@FloButcher84) reported from Blackburn, England@virginmedia bb3 area: internet has been down since yesterday morning & update it's not going to be fixed till tomorrow. I have a online business to run & kids need to do their homework online, can't stream any tv either. Can I ask what the issue is & why its taking so long?
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Michael Parkinson (@mikeyparkinson) reported from Burnley, England@virginmedia I have and it says no issues... It was off this AM
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Sharon Bradbury (@SharonBradbury) reported from Haworth, England@virginmedia you have an exposed wire that goes down the side of my house and across my back garden so you’re able to provide a service to some houses below. I can’t find any written consent from the previous owners of the house. Major work will be starting soon...
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Will_BRFC.1875 (@WillBr1875) reported from Great Harwood, England@virginmedia There isn't anything that could help with the problem because I don't fully understand what everything is or means etc It could do with a technician to have a look, something similar as happened before and you sent a technician out
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Moose And Me (@mooseandme1) reported from Great Harwood, England@virginmedia you’ve sent me an outrageous bill with £35 in charges that you said you were waiving. Non of your call centres are open (undertandably) I cant get text support & there’s no other help available. You are going to bill me £120 for a £50 service and I can stop you.
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Hol (@HolGaffneyx) reported from Blackburn, England@virginmedia Still nothing, we were told 24 hours and they would call but still no call, wondering if you can tell me how long this will take? Cause I'll cancel and go elsewhere
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Aaron (@Logical1966) reported from Keighley, England@virginmedia @virginmedia sorry this was for your service provider @YodelOnline not you
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scott mitchell (@scottburnley) reported from Colne, England@virginmedia can someone please get in touch with me has your broadband after 7pm is absolutely crap and I've totally had enough of it now
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jackie (@boomerangjf) reported@virginmedia your service is diabolical ! We are still experiencing intermittent/reduction in service after being told it would be working properly from 29 July. I assume you will be expecting a reduction in payment from me?
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Alan Roberts (@AlanRob68902430) reported@shenry1972 @virginmedia @skytv Same with me 22 ish years, no call to try keep a customer just threats of charges if I don't post there router
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Cmdr Anaander Miaani (@philbigdog) reported@virginmedia my neighbour has Gigabit fibre with you, their house is 20 feet from mine yet you claim I cannot be connected to the network. Please contact me on how I can fix this ludicrous error.
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Charles Forsyth (@charles_forsyth) reported@biggle1908 @SBarrettBar @zeninternet I have both Zen and Virgin Media (two fibres). Zen is symmetric but VM is not (here), despite Zen being half the price. Symmetry (or not) depends on the underlying infrastructure supplier. VM has been great over many years, fairly usual tech support; Zen has been excellent and the tech support is very techy. ("Symmetric" here means upload and download rate is the same; often upload is much slower.)
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Arren Davey (@ArrenDavey) reported@virginmedia spent 3 hrd online sorting renewal . Virgin rang me daily for 2 wks (while at work). Told them contact them. 3 hours on chat, still wasn’t resolved. raised a complaint. Renewed via link but sent 3 sets of Order docs. Need help
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Jacqueline Bolton (@JacquelineBolto) reported@virginmedia No Internet since 5am today. Checked status no reported issues in our area. Equipment all fine. What do you suggest I do???
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Emily Atkins (@bahallathegreat) reported@virginmedia do u ever get back I’m disabled all I’m asking for is a little help I need a engineer to come look at the connection and lay down the cable to the floor. Yet your not answering back
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rhi (@travichughes) reported@j_ball13 @virginmedia when my mum died she was the primary account holder of our t3sc0 mobile family plan. instead of letting us switch our dad to the named person on the account, they cut our contracts off and left us with no working signal at all. absolute rubbish, i think they even put a block on
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Craig (@SimmO73_) reportedHas anyone got Virgin Media’s TV 360 service. Is it any good, as Virgin keeps pushing me to upgrade for free to this from the V6 boxes I have and I’m not sure. #virginmedia
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Mitch W 71 (@Mitch_1142) reported@1Atkins @ThatsTVOfficial xenon81Message posted on30 Jul 2026 03:21 PM - last edited: 30 Jul 2026 03:22 PM That's TV has gradually removed all its channels from Sky, Freesat and Virgin Media over the last few months. It remains on Freeview (for now) but is said to be suffering financial problems.