Virgin Media Outage Report in Nelson, Lancashire, England

Problems in the last 24 hours in Nelson, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (3%)
• Phone (2%)

Live Outage Map Near Nelson, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Burnley, Keighley, and Nelson.

City	Problem Type	Report Time
Blackburn	Wi-fi	37 minutes ago
Blackburn	Wi-fi	20 hours ago
Blackburn	Wi-fi	24 hours ago
Blackburn	Wi-fi	1 day ago
Blackburn	Total Blackout	1 day ago
Blackburn	Internet	1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

• 
  andrew day (@dazzle961) reported 3 minutes ago from Blackburn, England

  @virginmedia **** off Over £100 !a month for broadband that drops very 5 minutes ******* joke of a company

• 
  Dorothy Carr (@dottydinosaur) reported 6 minutes ago from Blackburn, England

  @MisterVivian @utv @virginmedia @ITV Here in Blackburn vigin 113 itv is not working but someone on twitter told me to watch 853 😕 it works

• 
  'Motivated And Confident' Mags (@dejkirkby) reported 9 minutes ago from Burnley, England

  @virginmedia @btsport as a VM customer with the BT Sport add-on, can you explain to me the idea behind having the only reason I have the BT Sport add-on, UFC, having major events locked behind a secondary paywall and then still increasing the package cost. Not only double

• 
  Sally O'Donnell (@SallyOdonnell) reported 10 minutes ago from Burnley, England

  @virginmedia Hi thank you however a good start would be you to know your client base. Some of us are just not tech savvy and being talked to like an idiot is not the way to win hearts and minds let alone customer loyalty. Felt very undermined and very disappointed.

• 
  Nobby (@nobby1979) reported 10 minutes ago from Keighley, England

  @virginmedia There seems to be a problem in the bd10 area that's effect the TV and internet when your engineerds are fixing the problem or so the automated voice saying but this has been going on since Friday

• 
  andrew day (@dazzle961) reported 12 minutes ago from Blackburn, England

  @virginmedia I haven't been able to sign in to my Virginia media for years so complete waste of time Time to sack you lot off

• 
  dianeG (@deghunter) reported 18 minutes ago from Brierfield, England

  @virginmedia trying to work from home with regular weekly loss of broadband isn’t a service, it’s a disgrace. Will be leaving

• 
  Ian Cardy (@IanCardy2) reported 18 minutes ago from Rawtenstall, England

  Service from @virginmedia is disgusting for existing customers! Dial 150 hold for 20mins someone answers but can hardly speak English then hang up when I ask for a new deal #customerservice try calling back & it’s busy so “sorry can’t help today call tomorrow 8am some of us work!

• 
  Nick (@ClaretNick) reported 22 minutes ago from Burnley, England

  @virginmedia broadband down AGAIN until 3pm today, means ill be working all evening to make up for not being able to do things today!

• 
  Flying Officer O’Connor🇬🇧 (@seanyseanysaeny) reported 31 minutes ago from Silsden, England

  Just bought Rocketman from @virginmedia don’t waste your money. It won’t play or even open £13.99 wasted... #crap #rubbish #terrible

• 
  M (@maggiehtfcmay) reported 35 minutes ago from Sowerby Bridge, England

  @andym1900 @virginmedia My phone goes onto emergency calls only when I leave the UK. Even happened when I went to the Islw of Man🙄 Never had an issue before signing up with them. Poor do.

• 
  Marsoma (@Marsoma) reported 44 minutes ago from Blackburn, England

  @virginmedia Yes I’ve done all that. There was an issue in the post code but it says it’s sorted now, but it’s not. Still nothing at all!

• 
  liquidBorn (@liquidborn) reported 45 minutes ago from Burnley, England

  @virginmedia broadband has just gone down in BB12, I work completely from home so this is extremely frustrating for me. Please help. Router has been restarted twice.

• 
  Flying Officer O’Connor🇬🇧 (@seanyseanysaeny) reported 46 minutes ago from Silsden, England

  @SkyHelpTeam @SkyUK @virginmedia are quick enough to take your money but not so quick to help out when things go wrong...

• 
  Marsoma (@Marsoma) reported 48 minutes ago from Burnley, England

  @virginmedia Had no internet and TV service for over 24hrs now, can’t get through on the phone and it says the broadband issues are sorted on the service check online...it isn’t.

• 
  Flying Officer O’Connor🇬🇧 (@seanyseanysaeny) reported 50 minutes ago from Silsden, England

  @virginmedia Yes, it’s rubbish. The service you provide is really poor. All you ever get told to do is switch of and reboot. Never works.

• 
  Nick (@ClaretNick) reported 50 minutes ago from Burnley, England

  @virginmedia Local fault and down until approx 3pm. It happens too often and its a nightmare for home workers like me.

• 
  Jade (@jademelia99) reported 54 minutes ago from Cowling, England

  Trying to cancel my @virginmedia contract yet no one will answer the phone or the online chat service. Such bad customer service

• 
  'Motivated And Confident' Mags (@dejkirkby) reported 55 minutes ago from Burnley, England

  @WilfSauce @WrestlingJebus @Archiebald_C I have Virgin Media, so haven't had to use TVPlayer personally, but I know of people who have and it's worked perfectly fine. I believe there is a rolling contract for the service of £6.99 after the event so make sure you cancel afterwards.

• 
  Scott Nelson (@ScottShaqNelson) reported 55 minutes ago from Keighley, England

  @virginmedia problems with my router and your tech help told me the cables must have come loose. I didn’t touch or move the router or the cables and your help got it back on by telling me that me tightening it resolved it. I never touched it. can’t you admit the router is faulty

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Helder (@Helder1994_LDN) reported 2 minutes ago

  @BA_Ninety1 @virginmedia bro not one day goes by where it does not go down 1 day i just missed the trade meeting im ******

• 
  James (@J3Lyon) reported 2 minutes ago

  @tomhfh @virginmedia @O2 Wasn't even an issue to be debated or relying on companies goodwill when we were in the EU ...

• 
  Craig Heritage (@CraigRS82) reported 2 minutes ago

  @NadineDorries @virginmedia @O2 You are incredibly stupid, congratulations 👏🎉

• 
  Mydaboom (@Mydaboom) reported 3 minutes ago

  @virginmedia Any chance I can get some help. No WiFI now for over 24 hours...

• 
  Mike Heffernan (@Mike_Heff) reported 8 minutes ago

  @BorisJohnson @virginmedia @O2 But roaming charges were never going to happen anyway? Get out of our lives you disgusting, lying pig.

• 
  Blockhead1011_NHS💙 Rejoin EU 🇩🇰 Cat Friend🐈 (@Blockhead1011) reported 11 minutes ago

  @BorisJohnson @virginmedia @O2 So, you BREXshits caused all these problems & now other people have to pay for it. Jump into a ditch Boris, you said you would.

• 
  Bárbara Maldi (@BarbaraMaldi) reported 12 minutes ago

  @virginmedia I cancelled the service. A team member on whatsapp told me that I will receive my compensation soon. But I supposed to have that money on the first week of December. I spent too much time on the phone, explaning 4, 5x the same thing. Horrible! Too much headache!

• 
  Mydaboom (@Mydaboom) reported 13 minutes ago

  @virginmedia Ethernet doesn't work.

• 
  Boz (@_x864) reported 14 minutes ago

  @virginmedia Hi. Thanks for your text. There's an unresolved technical issue with my online account that stops me from upgrading or getting PAC code.

• 
  Shaun with a U 🇬🇧 (@spj1958) reported 14 minutes ago

  @tomhfh @virginmedia @O2 Used O2 for decades when I was working and travelling all of the globe. Now retired and shifted to EE who have a cheaper tariff and better data package if not travelling and you don't need such an extensive network. You would have guessed that choice works.