Virgin Media

Virgin Media Outage Report in Colne, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Colne, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Colne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Colne, Lancashire, England 01/22/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Colne, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Burnley, Rossendale District, Oswaldtwistle, Accrington, Nelson, Keighley, Clitheroe and Skipton.

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City Problem Type Report Time
United KingdomBurnley TV
United KingdomBurnley Wi-fi
United KingdomRossendale District Internet
United KingdomOswaldtwistle Wi-fi
United KingdomBurnley Internet
United KingdomBurnley Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Colne, England

Latest outage, problems and issue reports in Colne and nearby locations:

  • xNasminx Nasmin Shabir ♡ (@xNasminx) reported from Keighley, England

    @virginmedia Yes I always use the service status tool... But still signal is constantly dropping, which results in resetting the router . Not happy to say we pay £45 a month for just broadband alone and can hardly get online most of the time... It's frustrating

  • djbowers14 D J Bowers (@djbowers14) reported from Great Harwood, England

    Moved from @skytv to @virginmedia after 8 years and being a VIP customer with Sky. Poor service and a huge increase in price. Lost a longstanding customer. Now to try Virgin Media and see how this goes.

  • mrtariqmahmood Tariq Mahmood (@mrtariqmahmood) reported from Burnley, England

    @virginmedia lnternet very intermittent. Router fault. But you won't send replacement so I am changing to Vodafone. Sick to death of the awful service I get from Virginmedia.

  • nevynxxx nevynxxx (@nevynxxx) reported from Rawtenstall, England

    @virginmedia I understand your call centres are suffering, but 2 hours for text chat support and a phone line that 4 menu levels deep hangs up is not good enough. Massively annoyed and time wasted.

  • MATTYB00SH 𝕄𝔸𝕋𝕋𝕐𝔹𝕆𝕆𝕊ℍ (@MATTYB00SH) reported from Burnley, England

    Switching broadband providers from Virgin Media to Sky is proving to be such a bad decision while trying to work from home these last 5 weeks. Multiple connection drops every morning. It's a poor situation when tethering to your phone data is far more reliable. @SkyHelpTeam

  • gsouthy gsouthy_25 🏆 LIVERPOOL FC 👊🏼 (@gsouthy) reported from Great Harwood, England

    @virginmedia How are things?? Footpath left full of mud. Having to clean footwear off or remove before coming into the house! The whole length of the footpath in front of the houses where your workers have been is a disgrace. Not even rain has washed it clean!! Terrible standard of work! 😤

  • mooseandme1 Moose And Me (@mooseandme1) reported from Great Harwood, England

    Cracks me up that the main feature of BT’s internet provision currently being advertised is that it breaks! And you can book a slot to fix it Why not invest your advertising budget in stopping it from breaking? Not to be smug but (touch wood) @virginmedia has never conked out!

  • btownofficial_ officialBtown (@btownofficial_) reported from Rawtenstall, England

    @virginmedia why is it taking so long to sort out the fifa issue it’s *************** everyone who are on VM and want to play futchamps why can’t you give us a time scale on when it should be ready @NepentheZ @Itshaber @Marshall89HD

  • Logical1966 Aaron (@Logical1966) reported from Keighley, England

    @virginmedia @virginmedia sorry this was for your service provider @YodelOnline not you

  • SharonBradbury Sharon Bradbury (@SharonBradbury) reported from Haworth, England

    @virginmedia you have an exposed wire that goes down the side of my house and across my back garden so you’re able to provide a service to some houses below. I can’t find any written consent from the previous owners of the house. Major work will be starting soon...

  • FunnyTrickster Vincent Brindle 🔶🌍🇪🇺🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@FunnyTrickster) reported from Burnley, England

    @jmtb18 @virginmedia @Virgin_Victoria Issues in Burnley too. It's been up and down like a yoyo. TV box light keeps flashing too.

  • SharonBradbury Sharon Bradbury (@SharonBradbury) reported from Haworth, England

    @virginmedia We are a customer but this particular cabling just services the houses below.

  • mooseandme1 Moose And Me (@mooseandme1) reported from Great Harwood, England

    @virginmedia you’ve sent me an outrageous bill with £35 in charges that you said you were waiving. Non of your call centres are open (undertandably) I cant get text support & there’s no other help available. You are going to bill me £120 for a £50 service and I can stop you.

  • scottburnley scott mitchell (@scottburnley) reported from Colne, England

    @virginmedia can someone please get in touch with me has your broadband after 7pm is absolutely crap and I've totally had enough of it now

  • Logical1966 Aaron (@Logical1966) reported from Keighley, England

    @virginmedia what the hell is the point of not having a team available for broadband faults but you can send a link to log on to your website- I can’t access your website because I my bloody broadband isn’t working are you stupid or something 🤬🤬🤬

  • SamMcCartney Sam McCartney (@SamMcCartney) reported from Rawtenstall, England

    @Craig273 @virginmedia No. I just want to cancel sky sports as for £31.75 a month I don’t get the use out of it. I was lied to saying it would affect my package discount. I already get BT sport for free and if Amazon will be streaming more it’s pointless

  • Hizz67 Richard Hizzard (@Hizz67) reported from Greetland, England

    I now have more than16 hours wasted with @virginmedia trying to contact them to resolve an issue. Beggars belief how bad they are when the fault is on their part. Best I cancel contract as clearly not delivering their part 🤬

  • jodavidson65 Jo D #KaftrioNow (@jodavidson65) reported from Nelson, England

    @virginmedia very poor of you

  • subz_1 𝑺𝒖𝒃𝒉𝒂𝒏 🇵🇸 ⏱ (@subz_1) reported from Accrington, England

    At this point I don’t know whether my snapchat is down or my WiFi is aids #virginmedia

  • scottboyle6 scott boyle (@scottboyle6) reported from Burnley, England

    @virginmedia the worse customer services ever! Passed to 4 different departments for 15 mins only to be cut off.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • _LSPx LSP (@_LSPx) reported

    Not me calling Virgin Media for the 10th time regarding internet issues 🙃

  • Cheese1947 Cheese_1947 (@Cheese1947) reported

    @virginmedia Yes - nothing was reported when I tweeted but it has now been updated to show the outage and fix timeline. Thanks.

  • AndrewAdams84 Andrew Adams (@AndrewAdams84) reported

    @virginmedia disgusting, no speed stayed with you in my new house haven’t had speed for 2 weeks and they are sending a new cable. And still charging me for 200 when I’m not even getting 20. I can’t speak to the complaints department cos they don’t take calls WTH #cancel

  • AvrilNewman9 Avril Newman (@AvrilNewman9) reported

    Need to change from #VirginMedia to another phone service provider. Any good recommendations, London?

  • thisisELICIT Elicit (@thisisELICIT) reported

    I see @virginmedia are still going ahead with their quarterly internet, TV, and phone outages. I wonder who’s wise idea it was to have landlines now running through the routers too. #virginmedia is the WORST broadband service. DO NOT GO WITH THEM.

  • m_ivica Ivica Milosavljevic (@m_ivica) reported

    @virginmedia Currently, it is your billing department; they keep generating and emailing me invalid bills. Can you get someone in charge to talk to me or tell me where to make an official complaint about all the harassment and time waste I have endured since I left VM?

  • steven_coyw steven graham (@steven_coyw) reported

    @virginmedia Ok i must be lying, we are all getting great service

  • KeithY2Dickie Keithy D (@KeithY2Dickie) reported

    @virginmedia internet dropping in and out yet again!! Disgusting service, once again who do I complain to as no one wants to listen without asking for money and you’ve had plenty of that for a shoddy service as it is

  • JayXIII Jason (@JayXIII) reported

    @virginmedia It has, it’s actually come down by a matter of pence, but I do not know what has technically changed in the package, nor have I actually agreed to than, apart from the engineer saying he needed to put the phone on the hub (presumably so he didn’t need to fix the junction box?!?)

  • SaraWoo60151470 Sara Wood (@SaraWoo60151470) reported

    @virginmedia an apology is now not going to help us with the now higher monthy morgage rate because of your error.