Virgin Media Outage Report in Colne, Lancashire, England

Problems in the last 24 hours in Colne, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Colne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Colne, England

The most recent Virgin Media outage reports came from the following cities: Burnley, Keighley, and Nelson.

City	Problem Type	Report Time
Burnley	Internet	12 days ago
Keighley	Internet	18 days ago
Burnley	Internet	1 month ago
Nelson	Internet	2 months ago
Nelson	Wi-fi	2 months ago
Burnley	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Colne, England

Latest outage, problems and issue reports in Colne and nearby locations:

• 
  Moose And Me (@mooseandme1) reported 5 minutes ago from Great Harwood, England

  @virginmedia you’ve sent me an outrageous bill with £35 in charges that you said you were waiving. Non of your call centres are open (undertandably) I cant get text support & there’s no other help available. You are going to bill me £120 for a £50 service and I can stop you.

• 
  Sam McCartney (@SamMcCartney) reported 6 minutes ago from Rawtenstall, England

  @Craig273 @virginmedia No. I just want to cancel sky sports as for £31.75 a month I don’t get the use out of it. I was lied to saying it would affect my package discount. I already get BT sport for free and if Amazon will be streaming more it’s pointless

• 
  Saeed Uchiha (@saeedahmed0) reported 6 minutes ago from Burnley, England

  @virginmedia your internet is awful! I’m not paying for a black box that flashes lights. Fix up

• 
  D J Bowers (@djbowers14) reported 9 minutes ago from Great Harwood, England

  Moved from @skytv to @virginmedia after 8 years and being a VIP customer with Sky. Poor service and a huge increase in price. Lost a longstanding customer. Now to try Virgin Media and see how this goes.

• 
  scott mitchell (@scottburnley) reported 16 minutes ago from Colne, England

  @virginmedia can someone please get in touch with me has your broadband after 7pm is absolutely crap and I've totally had enough of it now

• 
  Salma Khan (@Salma_abdx) reported 20 minutes ago from Great Harwood, England

  @virginmedia They have improved but this is a regular issue now. This should be looked into, especially with the prices you charge for the services.

• 
  Nick (@ClaretNick) reported 22 minutes ago from Burnley, England

  @virginmedia Local fault and down until approx 3pm. It happens too often and its a nightmare for home workers like me.

• 
  Wes Odell (@wesleyjodell) reported 23 minutes ago from Rawtenstall, England

  @PaddyTheBaddy @virginmedia Agreed. It’s terrible. Il be changing when my contract is up

• 
  Jade (@jademelia99) reported 24 minutes ago from Cowling, England

  Trying to cancel my @virginmedia contract yet no one will answer the phone or the online chat service. Such bad customer service

• 
  Flying Officer O’Connor🇬🇧 (@seanyseanysaeny) reported 27 minutes ago from Silsden, England

  @SkyHelpTeam @SkyUK @virginmedia are quick enough to take your money but not so quick to help out when things go wrong...

• 
  Vincent Brindle 🔶🌍🇪🇺🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@FunnyTrickster) reported 29 minutes ago from Burnley, England

  @jmtb18 @virginmedia @Virgin_Victoria Issues in Burnley too. It's been up and down like a yoyo. TV box light keeps flashing too.

• 
  Shadie (@shadiebrfc_) reported 33 minutes ago from Accrington, England

  Virgin media are so shit!!

• 
  Flying Officer O’Connor🇬🇧 (@seanyseanysaeny) reported 38 minutes ago from Silsden, England

  @virginmedia Yes, it’s rubbish. The service you provide is really poor. All you ever get told to do is switch of and reboot. Never works.

• 
  officialBtown (@btownofficial_) reported 39 minutes ago from Rawtenstall, England

  @virginmedia why is it taking so long to sort out the fifa issue it’s *************** everyone who are on VM and want to play futchamps why can’t you give us a time scale on when it should be ready @NepentheZ @Itshaber @Marshall89HD

• 
  liquidBorn (@liquidborn) reported 39 minutes ago from Burnley, England

  @virginmedia broadband has just gone down in BB12, I work completely from home so this is extremely frustrating for me. Please help. Router has been restarted twice.

• 
  Nick (@ClaretNick) reported 48 minutes ago from Burnley, England

  @virginmedia broadband down AGAIN until 3pm today, means ill be working all evening to make up for not being able to do things today!

• 
  𝕄𝔸𝕋𝕋𝕐𝔹𝕆𝕆𝕊ℍ (@MATTYB00SH) reported 57 minutes ago from Burnley, England

  Switching broadband providers from Virgin Media to Sky is proving to be such a bad decision while trying to work from home these last 5 weeks. Multiple connection drops every morning. It's a poor situation when tethering to your phone data is far more reliable. @SkyHelpTeam

• 
  Sharon Bradbury (@SharonBradbury) reported 58 minutes ago from Haworth, England

  @virginmedia We are a customer but this particular cabling just services the houses below.

• 
  Tariq Mahmood (@mrtariqmahmood) reported 59 minutes ago from Burnley, England

  @virginmedia lnternet very intermittent. Router fault. But you won't send replacement so I am changing to Vodafone. Sick to death of the awful service I get from Virginmedia.

• 
  Sharon Bradbury (@SharonBradbury) reported 59 minutes ago from Haworth, England

  @virginmedia you have an exposed wire that goes down the side of my house and across my back garden so you’re able to provide a service to some houses below. I can’t find any written consent from the previous owners of the house. Major work will be starting soon...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lodge Cafe (@LodgeCafe1) reported 6 minutes ago

  @virginmedia I am not sure that Twitter should not be used as a Customer Service point to wash ***** laundry, but if you want to do things this way, I am sure your senior managers will enjoy the experience! The incomplete insallation was for a landline, the engineer did not return to finish!

• 
  JAMES DEWHURST (@JAMESbiff) reported 12 minutes ago

  @virginmedia Had my new contract cancelled. Twice. Not been informed just waited home for the new phone to arrive to finally call them to be told it isn’t coming. I then get told they should of called me least twice so when asked call log they never sent and said only rang once. It’s terrible

• 
  🏳️‍🌈Sarah (@SometimesJolly) reported 13 minutes ago

  Just called Virgin Media to cancel as they're charging so much for 350mb broadband. Hung up on when I said hello, next guy gave me an offer I wasn't happy with and as I said I'm getting better offers elsewhere he hung up on me mid sentence. Why would I stay if this happens?

• 
  Zoe Cosgrove (@ZoeC23) reported 13 minutes ago

  @virginmedia there isn't a day go by where virgin tv doesn't freeze and reboots itself several times. At least once a week it goes off completely because of problems in the area. Surely it can't just be me?

• 
  Philippa Althaus (@PhilippaHSmith) reported 14 minutes ago

  Appalled by @virginmedia lack of customer care.Paying for a service that is not fit for purpose #daylightrobbery

• 
  Leigh Cheney (@cheney_leigh) reported 18 minutes ago

  @virginmedia I want to close my account due to the level of service recieved. I'm still in contract but the service I have received has been absolutely shocking...I want the £280 cancellation fee waived

• 
  Seán MacAoidh (@SeanJPMcKee) reported 19 minutes ago from Belfast, Northern Ireland

  @virginmedia I opted out of marketing, it’s from your sales team trying to stop my from switching my service, it’s overkill especially as I’ve already had the conversation with your agents about it.

• 
  Georgina Z (@Bourb76) reported 19 minutes ago

  @virginmedia broadband has gone down, can’t check service status, the page just disappears. Checked down detector, no issues reported!! 😡😡

• 
  Aisha✨ (@bayiusnha) reported 19 minutes ago

  @ajnabiyyah @virginmedia Hope the issue gets resolved soon

• 
  Natasha (@Natashah160) reported 21 minutes ago

  @virginmedia I have moved since using Virgin Media, I discussed this with the person over the phone and they agreed to send me packaging to the new address but this never arrived