Virgin Media Outage Report in Colne, Lancashire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Colne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Colne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 08: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Colne, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Nelson, Bacup, Hebden Bridge, Rossendale District, Burnley, Sowerby Bridge and Accrington.
| City | Problem Type | Report Time |
|---|---|---|
 Nelson |
Wi-fi | |
| Bacup |
Internet | |
| Hebden Bridge |
Internet | |
| Rossendale District |
Phone | |
| Burnley |
TV | |
| Rossendale District |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Colne, England
Latest outage, problems and issue reports in Colne and nearby locations:
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Jonny Brayson
(@braysoj1) reported
from
Keighley, England
@virginmedia internet gone down bd22 6hn
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𝔸𝕓𝕦𝕝|𝕊𝕙𝕖𝕝𝕓𝕪
(@IamAbulShelby) reported
from
Burnley, England
@virginmedia @BexInfante mine is now not working at all
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Sam Yates
(@Sam_yates4) reported
from
Old Laund Booth, England
@neilayates @virginmedia I believe they were the "3rd Party" that also caused the Microsoft 365 outage which killed our session yesterday!
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michael
(@r5008) reported
from
Greetland, England
@virginmedia Sorry one more qustion It says register loss of service Fix estimate: 11 October 21:15 Dose that mean someone will look at it ?
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James Swinburne
(@jaswinburne1) reported
from
Silsden, England
@virginmedia No one has offered a resolution. I have the same conversation time & again.... “I have reset your router”
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Chunknchops
(@Chunkandchops) reported
from
Greetland, England
@virginmedia hopeless service, internet useless...if someone monitors this site can they please explain how we get an engineer to come and sort the problem out
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Ian Lumsden
(@ianlumsden) reported
from
Burnley, England
@virginmedia I have been trying to get through to customer service for the past two days, the call is usually immediately rejected or I am told the call waiting time is an hour. I have had enough and as soon as I get through I am cancelling my account. 😡
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Daz Mckavett
(@Dazmac1882) reported
from
Burnley, England
You've out done yourselves today @virginmedia It's usually poor but your broadband today has been on a completely different level of poor
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Pam Thornes
(@PamThornes) reported
from
Greetland, England
@virginmedia She is in the process of cancelling but made her decision. The boxes were removed by your engineer although customer services said they were not, but they were. And Virgin about 18months ago charges her £31 ish twice then upped it to £45, £46..
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Paul Cartwright
(@hossfitt) reported
from
Keighley, England
@virginmedia hello area 14 is there an issue as had no internet since 2pm I have all the checks etc 5 times I can't book an engineer so normally an issue, I work from home not ideal and no way of watching TiVo either without internet
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Dean Wainwright
(@WainwrightDean) reported
from
Accrington, England
@virginmedia Thanks for fixing it this morning, I trust given I’d no service for circa 36hrs I’ll see a credit upon my next bill?
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🚩Bazza B 🏴
(@bazza_bee78) reported
from
Burnley, England
@virginmedia Waiting on an engineer now, none available until Saturday pm. That will be over 3 days without any service.
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Daz Mckavett
(@Dazmac1882) reported
from
Burnley, England
@virginmedia because you are providing a service that doesn't work, i presume i can leave without a fee
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Jonny Brayson
(@braysoj1) reported
from
Keighley, England
@virginmedia why is the picture Quality so bad on the sky sports red button
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#hellomynameisSuzie
(@suziealderton) reported
from
Silsden, England
@virginmedia absolutely rubbish service since we left @skytv and went over to you. Tv/broadband/phone off again on the whole of our estate-not much help to people working from home. Wont be renewing our contract with you, and will be checking how soon we can cancel!
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𝕄𝔸𝕋𝕋𝕐𝔹𝕆𝕆𝕊ℍ
(@MATTYB00SH) reported
from
Burnley, England
@virginmedia Yes it works on my phone browser, but not on laptop, so I'll just continue using that method, thanks. One more question; Why do your customer support agents ask for a security password that I use when speaking to an agent, despite being a new customer and haven't set this up yet
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Paul Cartwright
(@hossfitt) reported
from
Keighley, England
@virginmedia I have contacted live chat just now outage apparently estimated fix time 14th June rediculous that can't watch TV or work from home
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Daz Mckavett
(@Dazmac1882) reported
from
Burnley, England
@virginmedia Came back on early hours this morning but it's been awful for a while, same as the rest of my family I'll be leaving without a cancellation fee tomorrow
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James Swinburne
(@jaswinburne1) reported
from
Silsden, England
@virginmedia It’s technical issues with the broadband and network stability issues. No one wants to help, I’ve spoken to 3 technicians and no one has offered a resolution. Joke
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🚩Bazza B 🏴
(@bazza_bee78) reported
from
Burnley, England
@virginmedia No mention of any temporary resolutions or any form of compensation for the loss of service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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thejpster.xml
(@therealjpster) reported
Bah, there's an @virginmedia outage in my area, and the fix time has been put back from 1pm to 4pm in the last hour. Kids are not placated with "we didn't have Netflix when we were kids". Luckily the PS4 works fine offline.
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jesse james
(@norwichgirly) reported
@virginmedia I downgraded my package over a month ago having spoken to one of your customer services people.After a LOT of messing about,it was confirmed that i would be on a reduced package,after 30 days notice,i have my usual full bill again NOT GOOD ENOUGH,please reply ASAP🙄
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Alex
(@aquilla102) reported
@virginmedia I never got anything? I just want my money back in my account, now with interest and compensation for wasted time and effort, I’ll report you to trading standards if money not in account by 5pm tomorrow. Thanks
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Aimee Maciver
(@aimeemaciver3x) reported
@virginmedia No there is no issues, but this has been happening for months. We even got a Wi-Fi booster and it’s still not any better
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Snooky
(@TheTomSnook) reported
@virginmedia I’ve explained my issue to 6 different people. I’m not doing it a 7th time
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mera⁴⁴
(@meraqibtw) reported
i have never hated an internet provider as much as virgin media 😩
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Lee Gibson
(@eLJaybud) reported
@bernardandcathy @tescomobile @virginmedia It's due to UK laws, but it's okay, just keep changing your contact once a year and it drops back down again.
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Miester
(@guzzy44) reported
@TheFlyingKipper @virginmedia That’s great shame as a loyal customer for many years we are still paying £107 per month when newbies pay £45 for the same package we haven’t got the movies or sports just phone, broadband and tv . January saw law come in to state all customers should be treated same as new ones
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BIGSTEVO87
(@bigstevo87rfc) reported
@virginmedia Internet running slow, and green lights keep coming on the hub I've tried reseting it but it hasn't worked
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Nick
(@Naphtics) reported
i need another card provider cause ICS is down more oten than virgin media..........