Virgin Media Outage Report in Colne, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Colne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Colne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Colne, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Burnley.
| City | Problem Type | Report Time |
|---|---|---|
 Burnley |
Wi-fi | |
| Burnley |
Wi-fi | |
| Nelson |
Wi-fi | |
| Bacup |
Internet | |
| Hebden Bridge |
Internet | |
| Rossendale District |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Colne, England
Latest outage, problems and issue reports in Colne and nearby locations:
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Jonny Brayson
(@braysoj1) reported
from
Keighley, England
@virginmedia internet gone down bd22 6hn
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Daz Mckavett
(@Dazmac1882) reported
from
Burnley, England
@virginmedia because you are providing a service that doesn't work, i presume i can leave without a fee
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gsouthy_25 🏆 LIVERPOOL FC 👊🏼
(@gsouthy) reported
from
Great Harwood, England
@virginmedia How are things?? Footpath left full of mud. Having to clean footwear off or remove before coming into the house! The whole length of the footpath in front of the houses where your workers have been is a disgrace. Not even rain has washed it clean!! Terrible standard of work! 😤
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James Swinburne
(@jaswinburne1) reported
from
Silsden, England
@virginmedia It’s technical issues with the broadband and network stability issues. No one wants to help, I’ve spoken to 3 technicians and no one has offered a resolution. Joke
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Dean Wainwright
(@WainwrightDean) reported
from
Accrington, England
@virginmedia Thanks for fixing it this morning, I trust given I’d no service for circa 36hrs I’ll see a credit upon my next bill?
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Sam Yates
(@Sam_yates4) reported
from
Old Laund Booth, England
@neilayates @virginmedia I believe they were the "3rd Party" that also caused the Microsoft 365 outage which killed our session yesterday!
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Chunknchops
(@Chunkandchops) reported
from
Greetland, England
@virginmedia hopeless service, internet useless...if someone monitors this site can they please explain how we get an engineer to come and sort the problem out
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Daz Mckavett
(@Dazmac1882) reported
from
Burnley, England
@virginmedia Came back on early hours this morning but it's been awful for a while, same as the rest of my family I'll be leaving without a cancellation fee tomorrow
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Matthew Stansfield
(@matt_stanny) reported
from
Burnley, England
@virginmedia It says not on there but when I call the support number there is a recorded message saying there is an issue and engineers are working on it.....been same all week.
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#hellomynameisSuzie
(@suziealderton) reported
from
Silsden, England
@virginmedia absolutely rubbish service since we left @skytv and went over to you. Tv/broadband/phone off again on the whole of our estate-not much help to people working from home. Wont be renewing our contract with you, and will be checking how soon we can cancel!
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Richard Hizzard
(@Hizz67) reported
from
Greetland, England
I now have more than16 hours wasted with @virginmedia trying to contact them to resolve an issue. Beggars belief how bad they are when the fault is on their part. Best I cancel contract as clearly not delivering their part 🤬
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Paul Cartwright
(@hossfitt) reported
from
Keighley, England
@virginmedia I have contacted live chat just now outage apparently estimated fix time 14th June rediculous that can't watch TV or work from home
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🚩Bazza B 🏴
(@bazza_bee78) reported
from
Burnley, England
@virginmedia No mention of any temporary resolutions or any form of compensation for the loss of service
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James Swinburne
(@jaswinburne1) reported
from
Silsden, England
@virginmedia No one has offered a resolution. I have the same conversation time & again.... “I have reset your router”
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Daz Mckavett
(@Dazmac1882) reported
from
Burnley, England
You've out done yourselves today @virginmedia It's usually poor but your broadband today has been on a completely different level of poor
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Matthew Stansfield
(@matt_stanny) reported
from
Burnley, England
@virginmedia @virginhelp any chance you can sort the internet issues in BB11, it’s a nightmare at the moment!
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Paul Cartwright
(@hossfitt) reported
from
Keighley, England
@virginmedia hello area 14 is there an issue as had no internet since 2pm I have all the checks etc 5 times I can't book an engineer so normally an issue, I work from home not ideal and no way of watching TiVo either without internet
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🚩Bazza B 🏴
(@bazza_bee78) reported
from
Burnley, England
@virginmedia Waiting on an engineer now, none available until Saturday pm. That will be over 3 days without any service.
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Ian Lumsden
(@ianlumsden) reported
from
Burnley, England
@virginmedia I have been trying to get through to customer service for the past two days, the call is usually immediately rejected or I am told the call waiting time is an hour. I have had enough and as soon as I get through I am cancelling my account. 😡
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Pam Thornes
(@PamThornes) reported
from
Greetland, England
@virginmedia She is in the process of cancelling but made her decision. The boxes were removed by your engineer although customer services said they were not, but they were. And Virgin about 18months ago charges her £31 ish twice then upped it to £45, £46..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jed i Knight
(@rajgillwho) reported
@virginmedia It’s not! I’ve spoken several times, and it’s the same response, wait 24hrs! 2wks like this, Wi-Fi dropping regularly! How am I supposed to WFH? Can I cancel my DD & pay wot I think is fair? Wots da point of a few quid comp? Plse take ownership #SaturdayMorning #WiFi #Facebook!
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Lesley Macaulay
(@lesley_macaulay) reported
@virginmedia "Roaming call to service number" an 0844 number
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TrishG Music
(@TrishGMusic) reported
@virginmedia No issues showing but still no dialling tone.
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Liam Warcup
(@LiamWarcup) reported
@virginmedia My Hub 3 is not working correctly
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Beth Shinfield
(@BethShinfield) reported
@virginmedia And you still don’t recognise the only email I’ve ever had in the last 20 years so I can’t log in and make a complaint either. I’ll try by post but you still haven’t bothered with my cancellation letter yet
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Pally McAlley
(@PallyMcAlley) reported
@virginmedia It was to install a 360 box. Which was Virgin's attempt at an apology for the 3 months of circular customer experience hell I'd experienced prior. It's not just that they never arrived - it's the wasted time and broken promises since, too.
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Tommy Docherty
(@TommyDoc36) reported
Hello @virginmedia my phone line is down, and I don't have a mobile, so I can't phone to register the fault. You website 'help' section just keeps sending me round in circles Step1- fix your landline (I click) Step2- cant receive calls (I click), but it takes me back to Step1
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lynn kirby
(@lynnsl123) reported
@virginmedia I have phoned 150 again this morning, told do not know why it has not been done. I want to speak to someone who can resolve this and respond to my complaint. Who do I contact?
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gary baitson
(@_bayo_) reported
@deshocks The same thing happened with me. Wasn’t supposed to cancel till the following Tuesday but it was gone 5 minutes after I hung up. Virgin media
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Steve Fair
(@HornchurchSteve) reported
@virginmedia Very very poor signal at home. Which is why going a month with no broadband has been so annoying