Virgin Media Outage Report in Oswaldtwistle, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oswaldtwistle, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oswaldtwistle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Oswaldtwistle, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Rochdale, Leyland, Blackburn, Clitheroe, Bury, Burnley, Rossendale District, Accrington and Oswaldtwistle.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Total Blackout | ||
TV | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oswaldtwistle, England
Latest outage, problems and issue reports in Oswaldtwistle and nearby locations:
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David Moores (@katarn_a1) reported from Bolton, England
@virginhelp @virginmedia I need to discuss about my broadband service being suspended
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Moose And Me (@mooseandme1) reported from Great Harwood, England
Cracks me up that the main feature of BT’s internet provision currently being advertised is that it breaks! And you can book a slot to fix it Why not invest your advertising budget in stopping it from breaking? Not to be smug but (touch wood) @virginmedia has never conked out!
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gsouthy_25 🏆 LIVERPOOL FC 👊🏼 (@gsouthy) reported from Great Harwood, England
@virginmedia How are things?? Footpath left full of mud. Having to clean footwear off or remove before coming into the house! The whole length of the footpath in front of the houses where your workers have been is a disgrace. Not even rain has washed it clean!! Terrible standard of work! 😤
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john Hajdar (@uk_haj) reported from Bolton, England
@virginmedia Requested a free booster, which comes in two parts, which duly arrived and I installed them. Then got an envelope telling me to return something, another letter explaining what came later. I am now confused but keeping the boosters. Does that help?
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David Moores (@katarn_a1) reported from Bolton, England
@virginmedia @virginhelp I would like some help with my bill
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Laura (@LauraR1707) reported from Bury, England
@virginmedia hello our box attached to our outside wall is broken and won’t close, wires could be exposed and with the weather changing the water could get in. This has been since we moved in, in April
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⚽️Lethal Brizzle⚽️ (@DavidLaney) reported from Bolton, England
@virginmedia Major waiting time on your customer service lines again today! Your web chat says a possible 24 hour wait until get back to me!? You guys not working from home? Come on, that’s an option surely? Please respond.
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Dave R (@SmartCoffeeOff1) reported from Blackburn, England
What do a pay for, I'm trying to watch football on now TV and losing Internet all the time, pay for a top package and **** service, @Virgin #internet #virginmedia #broadband
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champerslass (@champerslass) reported from Bolton, England
@virginmedia absolutely unacceptable service!!!! No internet since this afternoon!!!! #ridiculous #movingtosky
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David Moores (@katarn_a1) reported from Bolton, England
@virginmedia @virginhelp At the moment with loss of employment I need some help with my bill
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𝐂𝐨𝐮𝐫𝐭𝐧𝐞𝐲 𝐀𝐥𝐞𝐱𝐚𝐧𝐝𝐫𝐚 (@courtsthomasx) reported from Blackburn, England
@virginmedia My Broadband has been down for quite a few days now. I have no received any text updates and would like to speak to somebody with regards to down time and to get an ETA of when it should be back up and running.
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⚽️Lethal Brizzle⚽️ (@DavidLaney) reported from Bolton, England
@virginmedia 20 minutes currently on the phone waiting for your customer services to answer. What’s happening?
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Carol 🐝 (@cazatmacs) reported from Rochdale, England
@bigphil321 @virginmedia There was 4 virgin media vans around here earlier just off Ryecroft Avenue looks like they’re trying to sort problem out.
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paul kitchen (@pkitch1) reported from Whittle-le-Woods, England
@virginmedia Having problems with our broadband, hub shows a list of critical errors, can’t speak to anyone on the phone, website is useless,where can we get help?
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Crazy Corner (@TerryBpne) reported from Walton le Dale, England
@MintyPNE @virginmedia Yes, camera angle awful. Went for the defer season ticket option to next year, so could have had ifollow tonight, but that has hardly been reliable. Still we are winning!
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David Moores (@katarn_a1) reported from Bolton, England
@virginmedia I've been trying to get in touch with someone at your customer service all-day with out any joy is there any other way to get in touch
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rafik (@RB10__) reported from Bolton, England
@virginmedia virgin go app down again
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knitswithbeer🐝🏳️🌈Stay Home (@Knitswithbeer) reported from Euxton, England
@DisneyPlusUK @NPGLondon @virginmedia better sought out the local outage for this. Wait, I can watch on my tablet via the app you say? Not unless they also sought out the WiFi issue. Call them to complain you say? Not unless they sought out the landline issue...😐
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David Moores (@katarn_a1) reported from Bolton, England
@virginhelp thanks for the help so far but I need to contact you again but is till have not received any response from virgin media. I have tried messaging through the media app with no joy either. I'm sending this at 09:30.
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David Moores (@katarn_a1) reported from Bolton, England
@virginmedia is there any customer service in your company
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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👸🏽 (@bxgur) reported
Ngl the big WiFi names like @virginmedia are absolutely ****. Bad customer services and **** network. I’ve been with @VodafoneUK for a month now and no issues whatsoever.
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Depth and Field Photography (@depthandfield) reported
@virginmedia our connection through you is abysmal. Can someone please contact use with some suggestions to help?
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𝗦𝘁𝗲𝘃𝗲 𝗠𝗼𝗼 𝗖𝗿𝗲𝗮𝘁𝗶𝘃𝗲 (@MooCreative1) reported
@mj17011974 @virginmedia You know where that come from? Watching that damn TV!
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Martyn Batten (@1252spike) reported
@virginmedia internet down, call virgin to find out if it's me or a virgin issue and the message says "sorry we are busy call back later, goodbye". Must be a virgin media problem if I get that message... So price hike isn't being used to improve network or CS response....🙁
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Sach (@SachinWadone) reported
@virginmedia hello, need help. cannot return the Virgin Media kit until I come back to my home. Due to Covid restrictions cannot commit when its possible to return to my home. Pls. message me so that I can provide you full details of the account number and help requested.
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Joker ⚡️⚡️⚡️⚡️⚡️ ⚡️⚡️⚡️🇵🇱🇪🇺🌈 (@maros_joker) reported
@virginmedia @Virgin To prove you I will record my next conversation with @virginmedia customer service and will publish here to show how poor is your service and what they saying, how poor is knowledge and English langue! if you charge £55 p/m I will expect something more
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Lauren❕ (@NICKIBANGMINAJ) reported
@virginmedia you need to employ more people to answer your phones. 30minutes listening to stupid songs. Didn't know you was aiming for an average call handling time of 1 hour!!!! 🤔😤
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Rob (@StudlandRob) reported
@virginmedia Poor/no service on numerous occasions, none of the compensation I was promised and how you’re increasing the prices without having improved anything
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Gary Williamson (@gazza506) reported
@SQRLTV @virginmedia Same issue with @virginmedia as they want to charge £61 next month. Spoke to rentention & seemed to get nowhere, even stated that there are other companies cheaper but wouldn’t budge or reason. Strange that people are still being offered the same deal but cheaper 🤨 VM Explain
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3.5%Resist Optimistic Socialist Vegan #FreeAssange (@Zoompad) reported
@virginmedia @andyd790 I think a class action is needed to take this company to court for their rip off service.