Virgin Media Outage Report in Oswaldtwistle, Lancashire, England
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The latest reports from users having issues in Oswaldtwistle come from postal codes BB5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oswaldtwistle, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oswaldtwistle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Oswaldtwistle, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Leyland, Rossendale District, Bolton, Clitheroe, Bury, Blackburn, Rochdale, Accrington, Burnley and Oswaldtwistle.
| City | Problem Type | Report Time |
|---|---|---|
 Leyland |
Internet | |
| Rossendale District |
Internet | |
| Bolton |
Wi-fi | |
| Clitheroe |
Wi-fi | |
| Bury |
Wi-fi | |
| Bolton |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Oswaldtwistle, England
Latest outage, problems and issue reports in Oswaldtwistle and nearby locations:
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GreenWasBlue
(@GreenwasBlue) reported
from
Bolton, England
@virginmedia I've tried the online help to no avail.Just going round in circles. How do I get to book a visit by a human being?? 😡
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strange little Flo
(@FloButcher84) reported
from
Blackburn, England
@virginmedia Yeah I've seen that already thanks, but it's not going to help the kids with accessing homework online. no I am not on a B account as of yet as I have only just started out in the last week 😑 but even if I was on a B account it would still be off so doesn't make any difference
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Emma L Strawbridge 📷🍓🎮🏳️🌈
(@els_photographs) reported
from
Bury, England
@virginmedia the connection issues better be sorted by tomorrow morning, some of us need to work
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Bert Nash
(@BertNashCha) reported
from
Bolton, England
@virginmedia Poor. Very poor. 3 days trying, being on hold, being assured return calls, moving home team have to speak to Netflix team (don't even have it), then being told it's cancelled and being give packaging instructions. Ridiculous, wanted to stay with you.
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Will_BRFC.1875
(@WillBr1875) reported
from
Great Harwood, England
@virginmedia Hi , I just wanted to ask if you could help me concerning my Internet at home , its not been working all weekend at all, it connects but nothing please can we sort the problem ASAP Thank You
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LeChonk
(@J_w_D94) reported
from
Horwich, England
@virginmedia Hi, I'm tweeting from the device I'm having connectivity and signal issues with, I've looked on the website and it's not stating if you're having network issues or not.
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Pete Best (Pil0t Pedr0)
(@PIL0TPEDR0) reported
from
Bolton, England
@virginmedia Yet again an intermittent service in Area 20 BL1 2 this has now gone beyond a joke, paying for a service and not getting it
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strange little Flo
(@FloButcher84) reported
from
Blackburn, England
@virginmedia bb3 area: internet has been down since yesterday morning & update it's not going to be fixed till tomorrow. I have a online business to run & kids need to do their homework online, can't stream any tv either. Can I ask what the issue is & why its taking so long?
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Bert Nash
(@BertNashCha) reported
from
Bolton, England
@virginmedia Tried that many times. Not working within 3 days. Can you call ME instead to arrange? If not, cancelling service.
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TheAspiLawStudent #NoReturns
(@LawAspi) reported
from
Chorley, England
@nerdscav @the_hinchy @virginmedia Yes because a WiFi extender will fix the issue when it's the incoming line and not the hardware 😳. The routers gives a 3ping and 1GBps connection. The issue is virgin's crappy network 👍
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Christopher Fox
(@ChrisFoxRacing) reported
from
Bolton, England
@virginmedia Already reported the broadband issues, and it's an issue where estimated fix times keep getting pushed back. With regards to mobile issues, this has been around the same length of time. The only way I've been able to get any connection at all is by switching to 3G
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Pete Best (Pil0t Pedr0)
(@PIL0TPEDR0) reported
from
Bolton, England
@virginmedia Still having problems there is a fault in the area, supposed to be fixed by 16:25 today, over 24 hours without Internet is a joke
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Bert Nash
(@BertNashCha) reported
from
Bolton, England
@virginmedia @VirginMedia_TV any help/advice on moving house. Want to stay with Virgin but can't speak to anyone and the home move team have said they've cancelled the policy? 3 days trying to speak to someone.
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UtilitaRian 🔶
(@SoloUtilitaRian) reported
from
Bolton, England
With the intro of new dedicated Gigabit lines in my street I can't wait to switch over and leave Virgin Media for good. 3x internet has gone down this week and I just called VM. The systems there are down and gotta call back in 3hrs..... useless
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Will_BRFC.1875
(@WillBr1875) reported
from
Great Harwood, England
@virginmedia There isn't anything that could help with the problem because I don't fully understand what everything is or means etc It could do with a technician to have a look, something similar as happened before and you sent a technician out
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Peter Thornton.🇺🇦
(@insidewrite1957) reported
from
Ramsbottom, England
@eshelm @simonnread @virginmedia Worst people I’ve ever worked for By a distance
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🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁)
(@JohnnyDude1983) reported
from
Bury, England
@virginmedia Hi. Is there a difference between cat 5E & cat6 & cat7 ethernet performance wise on your network 🤔. I'm using cat 6 ethernet from my hub 3.0 to your provided powerline booster . Then from powerline booster to my V6 box. I'm using cat7 ethernet from hub 3.0 to V6 🤔
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NJW
(@NJWesthead) reported
from
Rawtenstall, England
@virginmedia Broadband/TV outage until 2:35pm but can’t register a loss of service as page doesn’t load. On 4G so problem is with you. Why advertise you’ll compensate if there’s no way to get it?!
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strange little Flo
(@FloButcher84) reported
from
Blackburn, England
@virginmedia still no broadband in bb3 area since Thurs & update now says tomorrow for fix. Shocking customer service, why can't you tell your customers what is happening instead of saying an engineer is on the way on the updates, at least then we would know what to expect
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Martyn The Driver
(@martyn_driver) reported
from
Rochdale, England
@virginmedia after 26 years as a loyal cable customer it is time to say goodbye. It would seem that loyalty is not rewarded, and you don't want low use customers
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Hughes
(@_chrishughes_) reported
@virginmedia It seems to be right at the end after setting up all the info, after it’s asked me about child safety and virus issues etc
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jooooon
(@possiblyginger) reported
@virginmedia It's not to do with service in my area, I literally cannot log in using your log in pages and your log in pages alone. I checked anyway and sure enough everything broadband related is fine
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JB
(@JustinBeale70) reported
@virginmedia Doesn't solve my issue atm though how can your speed drop so dramatically from 1 room to another?
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M Neill
(@mattneill1983) reported
@virginmedia Thanks but done this multiple times on the site and filled in the form and have never got any response. It says we are pretty sure but asks for more details which I have provided. Postcode is BT170TB, can you check for me please?
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Richard Ellis
(@ripsaw_ellis) reported
@virginmedia The link is of no help. I need someone to contact me and arrange a visit etc. There is no option to get an engineer or replace equipment on link. I need this addressed urgently or I will be cancelling my full contract
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Danny Smith
(@danny3073) reported
@virginmedia Your taking the P now! Did you not read I’ve already gotten through to someone! Tip for customer service read your customers comments before replying. Thank you
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phil henesy
(@flip605) reported
@virginmedia WiFi issues have tried unplugging and rebooting but can’t connect to my vm network but can connect to virgin media, my equipment says my vm****** is out of range !!!
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Ronald Wilson
(@RonaldW24918266) reported
@virginmedia In the office of my home , I get poor wifi , your app agrees and says I need a booster .I can't move the router , you can't supply booster as you've none in stock , so I'm left with poor signal in my office room
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kerrie white
(@kez_5427) reported
@virginmedia What is the address to send the box and router back please? Hopefully that will give the message I'm wanting to cancel my contract
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Samantha Drury Shore
(@AGirlCalledSam) reported
@virginmedia Hiya, we’ve been trying to cancel for 2 weeks... waiting on hold for hours, have been cut off on the phone and multiple sms chats just suddenly stop. Can you help? Getting really fed up. Thanks.