Virgin Media

Virgin Media Outage Report in Oswaldtwistle, Lancashire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Oswaldtwistle come from postal codes BB5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oswaldtwistle, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oswaldtwistle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oswaldtwistle, Lancashire, England 07/17/2025 02:40

July 17: Problems at Virgin Media

Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Oswaldtwistle, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Bolton, Rossendale District, Burnley, Blackburn, Bury, Leyland, Rochdale, Oswaldtwistle, Accrington, Clitheroe and Nelson.

Loading map, please wait...
City Problem Type Report Time
United KingdomBolton Internet
United KingdomRossendale District Internet
United KingdomBurnley Total Blackout
United KingdomBolton Total Blackout
United KingdomBolton Total Blackout
United KingdomBolton Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oswaldtwistle, England

Latest outage, problems and issue reports in Oswaldtwistle and nearby locations:

  • dwb89 Danny Bolton (@dwb89) reported from Altham, England

    Yet again @virginmedia having technical problem on the payment line what a joke this company has become 14 years with them think it’s time to change. And still no word on bill reduction after the down time last week

  • stavroversfc s. whalley (@stavroversfc) reported from Lower Darwen, England

    @virginmedia your broadband is down again 🤬

  • PaulRegent1 Paul Regent (@PaulRegent1) reported from Bolton, England

    @virginmedia no internet available in Bolton - must be an outage as, although coverage is very poor, it isn’t usually this poor!!

  • roslers_vest Scott Moseley (@roslers_vest) reported from Rochdale, England

    @bluecitygirl232 @virginmedia I had the same issue with them in December always down not reliable couldn’t WFH so binned them off went to BT and fingers crossed not had an issue to date

  • PattipooFoy patricia foy (@PattipooFoy) reported from Blackburn, England

    @virginmedia No TV from 23rd December till 29th! Got a new box fitted, okay for about a week then started playing up again! Spent 3 hours on the phone Thursday night trying to sort to no avail...need an engineer to come out again...but no idea how to arrange!! Terrible service 😑

  • Woolfie30 Howard Woolfenden (@Woolfie30) reported from Rochdale, England

    @virginmedia yet again my Internet isn't working. 18m on the old Internet and not one outage. now on the new and 'improved' service and yet another outage, so many outages already.... come on sort it out I'm paying good money for this......

  • Rebecccakate ☺️ (@Rebecccakate) reported from Great Harwood, England

    @virginmedia £150 a month and the internet doesn’t even work. Amazing. Can’t wait to cancel that.

  • IanForrest10 Ian Forrest (@IanForrest10) reported from Blackburn, England

    @virginmedia Plugged in new Wi-Fi hub all good. Paired new remote with box but upgrade to box failed error code M63. Bot is all over place customer service rep basically non-engineer saying turn it off on again!

  • JohnnyDude1983 🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁) (@JohnnyDude1983) reported from Bury, England

    @virginmedia It's nothing you can help with on twitter unfortunately 😞.

  • Elisabet0490 🪷Elisabet🪷 (@Elisabet0490) reported from Blackburn, England

    @virginmedia my internet has been suffering drop outs all day, now I have no working TV or internet. Being told it's my equipment when it never is, it's getting old that excuse. I will apparently have to wait 3 days for "an engineer to come out" - I can't I have to go to work 😤

  • LiamKenniford Liam Kenniford (@LiamKenniford) reported from Burnley, England

    @virginmedia are you having problems in BB10 area?? Can’t get any internet access

  • roslers_vest Scott Moseley (@roslers_vest) reported from Rochdale, England

    @virginmedia Yes currently showing resolution time of 0230 04/11 this is a really poor service it has been off for the majority of the day

  • roslers_vest Scott Moseley (@roslers_vest) reported from Rochdale, England

    @virginmedia well the woeful service in Heywood continues after “fixing” the fault this morning which resulted in me being unable to work from home the network has dropped again this evening absolutely shocking service

  • roslers_vest Scott Moseley (@roslers_vest) reported from Rochdale, England

    @virginmedia Submitting a complaint will probably result in an apology at best. Given I pay £1k per annum for an unreliable service it’s time to look for an alternative provider who can offer a more satisfactory customer experience

  • roslers_vest Scott Moseley (@roslers_vest) reported from Rochdale, England

    @virginmedia network down again in Heywood appalling lack of service yet again

  • pstock62 Paul Stockton (@pstock62) reported from Horwich, England

    @virginmedia Internet down in BL6 5RN, any idea's

  • nadeem030986 Nadeem (@nadeem030986) reported from Rochdale, England

    @virginmedia we having issues with our phone line at home called @virginmedia to book an engineer for a home visit after 1hr 20min @virginmedia put the phone down thank you 🤬😡😡😡

  • JohnnyDude1983 🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁) (@JohnnyDude1983) reported from Bury, England

    @bazza141 @virginhelp @virginmedia Join the club. I spent over 1hr 30 mins trying to get a issue resolved . I kept getting through to their over-seas call centres . It took almost 20 call re-tries to get through to a young lady over in Newcastle 😳😞. It's rediculous that they got call centres in 17 countries.

  • pillbo01 kevin.james (@pillbo01) reported from Bolton, England

    @virginmedia That number is a automated response not a customer service agent and an utter waste of time

  • pillbo01 kevin.james (@pillbo01) reported from Bolton, England

    @virginmedia No as you person on 150 said you do not have a customer service that I could talk too. Your engineer said it was a fault at the box in street so I don’t know when it is fixed. But it’s not improve in the last month

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ThomsonEdwint Ed Thomson (@ThomsonEdwint) reported

    @virginmedia why have you changed the way I access my account on trying to login into Virgin Media? You are asking for a second e mail address to access! I don’t have one . No other options.

  • CraigMansfield0 Craig Mansfield (@CraigMansfield0) reported

    @virginmedia no communication on outage in Dumbarton from virgin media directly. Outage since 12pm. What is going on

  • dishesrdone74 Chris Denton (@dishesrdone74) reported

    @virginmedia my skysports app is not working. It asks me to sign in then verify my email address then won't let me in? Help please.

  • aquarius16th Neil Walley💙🇺🇦 (@aquarius16th) reported

    @virginmedia having completed the recent security update, I am unable to login to skysports app via the virginmedia 'button' on my android tablet as the link is not working. Any ideas?

  • Lindalou0207 Linda Lou (@Lindalou0207) reported

    @virginmedia sort out your links on the new My Virgin Media and My 02, the verification email takes ages to come through and the passkey link doesn't work, an hour of my time wasted trying to verify my account.

  • Amanda20125308 Amanda Beesley (@Amanda20125308) reported

    Worst customer service ever from @O2 Raised a complaint, several weeks later they tried to contact me but I was driving so they closed the complaint!!!! And all of this is due to the incompetence of the staff at the Livingston branch 😡 @virginmedia

  • RobRollin2 Audere Est Facere (@RobRollin2) reported

    @Tramzadol @virginmedia @VodafoneUK Honest i think the constant time changes are pissing me more than the actual outage! Its crazy bad!. Have you done the compo thing online? Make sure you do mate.

  • RobRollin2 Audere Est Facere (@RobRollin2) reported

    @Tramzadol @virginmedia Honest its a joke. Never had a issue with @VodafoneUK , i need to beg forgiveness and go back ASAP!!!!.

  • Phil0266 Phil Halshaw (@Phil0266) reported

    @virginmedia Hi @virginmedia it is now over 2 days since I have been unable to login in to my virgin media account or access Sky Sports via the Sky Sports App or via internet. When will this be fixed and where is the communication explaining the fault.

  • tim_abell Tim Abell (@tim_abell) reported

    @virginmedia how ******** do you speak to a human at virgin media? The phone system is completely impenetrable. #CustomerDisservice