Virgin Media

Virgin Media Outage Report in Oswaldtwistle, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oswaldtwistle, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oswaldtwistle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oswaldtwistle, Lancashire, England 03/18/2025 06:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Oswaldtwistle, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Bolton, Rochdale, Leyland, Blackburn, Clitheroe, Bury, Burnley, Rossendale District, Accrington and Oswaldtwistle.

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City Problem Type Report Time
United KingdomBolton Internet
United KingdomRochdale Internet
United KingdomBolton Internet
United KingdomLeyland Total Blackout
United KingdomBlackburn TV
United KingdomLeyland Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Oswaldtwistle, England

Latest outage, problems and issue reports in Oswaldtwistle and nearby locations:

  • champerslass champerslass (@champerslass) reported from Bolton, England

    @virginmedia absolutely ridiculous service from VirginMedia. Everyday we have lost connection over the past month!!!! We will be moving once our contract is up!!!!!!! #angry #disappointed

  • theworth The Worth ♿🤯 👍❤ (@theworth) reported from Bolton, England

    @virginmedia Have messed up my order. As a NEW CUSTOMER the service has been terrible. Now told the ******* the hone “cancel it” she says she can’t untill next Friday. I said “dont be ridiculous! I’m not waiting a week for a new order to be put in” canceling with the bank now!

  • LargotMiss Miss Largot (@LargotMiss) reported from Bury, England

    @virginmedia NO SERVICE AGAIN BL9 6EU WHY

  • HolGaffneyx Hol (@HolGaffneyx) reported from Blackburn, England

    @virginmedia Still nothing, we were told 24 hours and they would call but still no call, wondering if you can tell me how long this will take? Cause I'll cancel and go elsewhere

  • EmmaRobbo_ Emma Roberts; (@EmmaRobbo_) reported from Bolton, England

    @virginmedia is there issues with the wifi?

  • Michael_Gleeson Michael Gleeson (@Michael_Gleeson) reported from Bolton, England

    .@virginmedia is getting unbearably bad now. I’m sick to death of having to pay for extra data on my phone.

  • marshymoodle Karen Marshall (@marshymoodle) reported from Rochdale, England

    Anyone been having more issues with @virginmedia WiFi since lockdown? Intermittently our phones don’t connect, xboxes lose connection, or if the Xbox is on laptop won’t work! Got 1 PlayStation that is always ok, strange! Not good enough when you pay £138 per month 😡

  • Elle83 Michelle E (@Elle83) reported from Walton le Dale, England

    @virginmedia can you tell me what hours live chat are open. My delivery never came on Saturday and the live chat box won’t show on webpage to be able to contact someone

  • IrafanO IrafanO (@IrafanO) reported from Bolton, England

    @virginmedia my broadband has gone down every day this week. This is getting ridiculous.

  • Rhi_Marsh_213 Rhiannon Marsh (@Rhi_Marsh_213) reported from Bolton, England

    @virginmedia I have had no WiFi for 2 days. I received a card asking me to ring and quote RPBLOCK but I can’t get through on your phone lines. We can’t sign in online because the original email address used is no longer in use. How can I get this resolved? 🙄

  • Nw38Wilson nick Wilson (@Nw38Wilson) reported from Rochdale, England

    @virginmedia hi i am a support worker for a customer of yours his broadband hub is very unreliable they have checked it few times but still working fully please can you send replacement hub out please?

  • maggsheap Maggie Heap (@maggsheap) reported from Bury, England

    @virginmedia DO NOT listen to their customers. Six times I have asked them to contact me after 6.00 pm only for their staff to ring me while I am in work and are really rude when I say its not convenient to talk. @virginmedia do one and stop harrassing me

  • IrafanO IrafanO (@IrafanO) reported from Bolton, England

    @virginmedia @PlayAvengers Shame don’t have broadband that doesn’t go down once or twice a week

  • LargotMiss Miss Largot (@LargotMiss) reported from Bury, England

    @virginmedia I want to know about receiving a refund from you.. I pay for the fastest speed which is lie.. Lucky if we get a signal. This has been for months now.. Refund??

  • theworth The Worth ♿🤯 👍❤ (@theworth) reported from Bolton, England

    1 week ago today, I signed up to @virginmedia as a new customer for the next 3 years. I purchased the iPhone 11 pro max. Was told it would be here Thursday. Ok, not the 24 hours I thought but could live with that. Thursday returned to sender. Online help was a waste of space

  • scottboyle6 scott boyle (@scottboyle6) reported from Burnley, England

    @virginmedia the worse customer services ever! Passed to 4 different departments for 15 mins only to be cut off.

  • nursesleague Bolton Nurses League (@nursesleague) reported from Bolton, England

    @virginmedia can you confirm whether there are any broadband issues in the Bromley Cross area of Bolton as my internet went down at 6pm last evening and will still not connect

  • nevynxxx nevynxxx (@nevynxxx) reported from Rawtenstall, England

    @virginmedia I understand your call centres are suffering, but 2 hours for text chat support and a phone line that 4 menu levels deep hangs up is not good enough. Massively annoyed and time wasted.

  • IrafanO IrafanO (@IrafanO) reported from Bolton, England

    @virginmedia is there a way to actually report problems? Our area is down yet you say no known issurs. Ridiculous

  • jodavidson65 Jo D #KaftrioNow (@jodavidson65) reported from Nelson, England

    @virginmedia very poor of you

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • harrydotcom_ HK (@harrydotcom_) reported from St Albans, England

    @virginmedia @JoBurkill It’s the whole street. Please help us. I’ve logged two complaints but no reply. Constantly cutting in and out all day every day. Help! @sbarrett92

  • biochemiguel Migz (@biochemiguel) reported

    @GingertronMk1 @virginmedia I friend, I now work for the people that you call when you want to cancel your BT contract (well it's my last week but still) if you need any advice let me know. But next time use the WeQ4U app, will call and hold your place in the queue so you're not stuck to your phone x

  • BotaF12016 Bota (@BotaF12016) reported

    @virginmedia it is the governments guidance and order to work from home- for this you need to provide good service for which i am paying 45 pounds! only internet! no other packages

  • RSK4Life06 FrostyIce (@RSK4Life06) reported

    @virginmedia your collections team aren't answering the phone. On hold for hours. Been disconnected since 1pm due to credit limit issue. This needs resolved urgently

  • InnesRoss2 Innes ☺️🌷 (@InnesRoss2) reported

    @virginmedia I can’t find that but on my Mac it says the security network is wpa2/wpa3. Not sure why it doesn’t say that on my phone? Sorry I’m really confused.

  • marlenapeter1 marlena (@marlenapeter1) reported

    @virginmedia my WIFI signal in the flat is to slow for my tv service , how do I order a booster ?

  • ShoulderOGiants Jonathon 🏢🐒 (@ShoulderOGiants) reported

    @virginmedia literally no way to cancel your terrible BB. 1) Able to upgrade plan online but not cancel 2) Live chat and contact forms are turned off all day. 3) phone line endless hold with no indication of queue length. 4) Covid excuses. You've known since March. #awfulservice

  • sophie3600 sophie (@sophie3600) reported

    @virginmedia Hi, I want to cancel my broadband with you, but I’ve rang 4 days in a row now and still can’t get though. Been on 5 hours each day. I also can’t access my account online

  • hannahfox83 Hannah Fox (@hannahfox83) reported

    Was just on hold for 1hr 40 minutes and the hold music just stopped. They didn't hang up - it just went completely silent, with nobody on the other end. I'm sorry @virginmedia but how can you even think this is an acceptable service? I know you're busy (covid etc) but come on!

  • Lisalocket11 Lisa locker (@Lisalocket11) reported

    @virginmedia really need help to contact virgin media. We don’t have a phone line to ring u & everytime we’ve tried to ring the number on your website it doesn’t put us through. Seriously gettin beyond a joke now. Can’t login cos password won’t work & there’s no help whatsoever!