Virgin Media Outage Report in Bacup, Lancashire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bacup, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bacup and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bacup, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Bolton, Burnley, Oldham, Nelson, Rochdale, Accrington, Bury and Sowerby Bridge.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bacup, England
Latest outage, problems and issue reports in Bacup and nearby locations:
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🚩Bazza B 🏴
(@bazza_bee78) reported
from
Burnley, England
@virginmedia No mention of any temporary resolutions or any form of compensation for the loss of service
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Gemmalea Woodward 🐝
(@Woodylass) reported
from
Oldham, England
@virginmedia I recently put in a request to cancel my contract. The email is from an operative offering a good deal, but its asking me to call him on on his mobile as he's working at home
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Rachel Walker BLACK LIVES MATTER
(@Moonface1975) reported
from
Bolton, England
@virginmedia how can I get in touch with you to discuss our huge hike in monthly payment for TV and Broadband? It is impossible to get through on the phone. You’re not even put in a queue! Please help or Sky TV beckons!
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Richard Hughes - TWM.News 🇾🇪
(@R1chardHughes) reported
from
Rochdale, England
Down here too in Manchester/Lancashire. #virginmedia
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Geoff Johnson
(@GeoffJonners) reported
from
Bolton, England
@virginmedia what is the problem with catch up and on demand
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Clifford Jardine
(@JardineClifford) reported
from
Middleton, England
@virginmedia You have a covid notice saying don't call unless its an emergency so I'm using chat.... 13hrs later still waiting.... customer care and satisfaction has never been a strong point with virgin media
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Chris Hallworth
(@Hallworth85) reported
from
Middleton, England
@virginmedia internet down again? Any idea when I’ll be back online ??
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Taz
(@twolftaz) reported
from
Bolton, England
@virginmedia how do I make a complaint- I am so frustrated right now with your customer service #VirginMedia
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Ian Lumsden
(@ianlumsden) reported
from
Burnley, England
@virginmedia I have been trying to get through to customer service for the past two days, the call is usually immediately rejected or I am told the call waiting time is an hour. I have had enough and as soon as I get through I am cancelling my account. 😡
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Clifford Jardine
(@JardineClifford) reported
from
Middleton, England
@virginmedia my package price has gone up again and I'm now paying almost twice as much as a new customer how do I leave without having to call
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OAFCDambuster #MHFA
(@oafc617) reported
from
Oldham, England
@laticsnut @virginmedia We got this too ... where do you live? ... because we lost our signal all day from waking up at 5am till 6pm Friday literally immediately before this happened!
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boltonbwfc
(@Bolt100Wands) reported
from
Bolton, England
@virginmedia an absolute disgrace all night the pixelating of every channel on our boxes plus all Bolton the same! Service Status saying nothing wrong! Sort it Virgin! We pay for a service!
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Elliott
(@ElliottAstle) reported
from
Oldham, England
@virginmedia I know your prices increase but going from £46 to £72 is ridiculous. Will defiantly be calling ASAP to cancel my contract and go with someone who provides the same service for a lot less.
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Anthony Bonney
(@AntBonney) reported
from
Bolton, England
My WiFi goes down so much it's unbelievable, Didn't have this much trouble with #Sky. @virginmedia get your act together, thank the lord for @giffgaff 4g.
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OAFCDambuster #MHFA
(@oafc617) reported
from
Oldham, England
@laticsnut @virginmedia OL2 here .. did you lose your signal prior or is this a coincidence 🤔
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
@virginmedia any issues in area 20? Error code V53
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Morris🥶❄️🥶
(@Mozza0705) reported
from
Oldham, England
@virginmedia Contacted your call centre and they were no help. Broadband is so slow! Not good enough. No way anyone seems to want to help.
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boltonbwfc
(@Bolt100Wands) reported
from
Bolton, England
Once again @virginmedia tried to ring you but your customer care is shocking. I know of over 100 people plus in the Bolton area with continuing pixelating on ur TV Service which means you cannot watch TV! This needs sorting ASAP! Shocking service and unacceptable with what I pay!
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
@virginmedia is there a national problem with services or what? I’ve had intermittent internet for 3 weeks now. This is taking the proverbial. Says it’s fine but nothing is happening????
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🚩Bazza B 🏴
(@bazza_bee78) reported
from
Burnley, England
@virginmedia Waiting on an engineer now, none available until Saturday pm. That will be over 3 days without any service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Noguchi, He/Him, #BlackLivesMatter ✊
(@angryzenmaster) reported
@TheCryptarch @virginmedia ******* hell! Can you get a refund or something? Or is it like over here where they just kinda say, **** you pay anyway
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maria cougan
(@mariac919) reported
@virginmedia This is not an internet issue the issue is with the TV
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megan
(@MeganJuliaaa_) reported
once again the prime video app is not working on the virgin media box 🙃
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Mr JJ
(@1964gooner) reported
@virginmedia I have a Tivo so now cannot watch @PrimeVideo or Netflix through a channel but have to use an app. The apps never work especially @PrimeVideo Why have you made this change?
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Harrumber
(@harryballington) reported
@virginmedia sam rigg needs better internet please help
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maria cougan
(@mariac919) reported
@virginmedia what rubbish service tv picture has been bad for weeks phoned up multiple times and been told we will get a call back 2 day later nothing 😡😡😡
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Michael Gray 💙
(@MJGray1963) reported
from
Newcastle upon Tyne, England
@virginmedia No customer service just ignore customers
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Michael Gray 💙
(@MJGray1963) reported
from
Newcastle upon Tyne, England
@virginmedia There is no webmail to log on says try later - for 5 weeks Absolute shocking service
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Veteran Locksmiths
(@vetlocksmith) reported
@virginmedia No this is her private service from home and yes this is affecting my business. She cannot answer calls, emails, invoices. All tasks needed to run the business
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Mr JJ
(@1964gooner) reported
@jamesash89 @JeffBezos Least you’ve managed to get a picture, more than I’ve managed to get via @virginmedia who are crap