Virgin Media Outage Report in Bacup, Lancashire, England
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The latest reports from users having issues in Bacup come from postal codes OL13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bacup, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bacup and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (25%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bacup, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Bolton, Oldham, Nelson, Rochdale, Bacup, Hebden Bridge, Rossendale District, Burnley, Sowerby Bridge, Bury, Accrington, Clitheroe and Haworth.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Bolton |
Total Blackout | |
| Blackburn |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Bacup, England
Latest outage, problems and issue reports in Bacup and nearby locations:
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Bolton Nurses League
(@nursesleague) reported
from
Bolton, England
@virginmedia can you confirm whether there are any broadband issues in the Bromley Cross area of Bolton as my internet went down at 6pm last evening and will still not connect
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David Wright
(@RedDevil1952) reported
from
Oldham, England
@virginmedia have you thought about letting people know beforehand that broadband will be down for 7 hours when some of us do our sales online at this time but are unable to do so!!!! Why do we have to ring you first??? Been with you 12 years but seriously thinking about moving.
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia @PlayAvengers Shame don’t have broadband that doesn’t go down once or twice a week
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Steph
(@SeeingSpots_) reported
from
Oldham, England
I saw something about @virginmedia doing work in our area and we'll have no service but I can't find what dates/times. I'm working from home so have to show something to work to prove I'll have no internet/ make a plan to still work.
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The Worth ♿🤯 👍❤
(@theworth) reported
from
Bolton, England
1 week ago today, I signed up to @virginmedia as a new customer for the next 3 years. I purchased the iPhone 11 pro max. Was told it would be here Thursday. Ok, not the 24 hours I thought but could live with that. Thursday returned to sender. Online help was a waste of space
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nick Wilson
(@Nw38Wilson) reported
from
Rochdale, England
@virginmedia hi i am a support worker for a customer of yours his broadband hub is very unreliable they have checked it few times but still working fully please can you send replacement hub out please?
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Karen Marshall
(@marshymoodle) reported
from
Rochdale, England
Anyone been having more issues with @virginmedia WiFi since lockdown? Intermittently our phones don’t connect, xboxes lose connection, or if the Xbox is on laptop won’t work! Got 1 PlayStation that is always ok, strange! Not good enough when you pay £138 per month 😡
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Maggie Heap
(@maggsheap) reported
from
Bury, England
@virginmedia DO NOT listen to their customers. Six times I have asked them to contact me after 6.00 pm only for their staff to ring me while I am in work and are really rude when I say its not convenient to talk. @virginmedia do one and stop harrassing me
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IrafanO
(@IrafanO) reported
from
Bolton, England
@virginmedia is there a way to actually report problems? Our area is down yet you say no known issurs. Ridiculous
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Michael May
(@mason458) reported
from
Middleton, England
@MickFerry @virginmedia Infuriating. We are going through it at the minute. They want £120 of us a month as a valued customer and a NEW customer gets same package £50 less.
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nevynxxx
(@nevynxxx) reported
from
Rawtenstall, England
@virginmedia I understand your call centres are suffering, but 2 hours for text chat support and a phone line that 4 menu levels deep hangs up is not good enough. Massively annoyed and time wasted.
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Steph
(@SeeingSpots_) reported
from
Oldham, England
@virginmedia Service is fine. Well as fine as it gets. I'm trying to find out about a planned outage but I can't see anywhere on the website where this info is. I work from home so need to tell work about it.
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The Worth ♿🤯 👍❤
(@theworth) reported
from
Bolton, England
@virginmedia Have messed up my order. As a NEW CUSTOMER the service has been terrible. Now told the ******* the hone “cancel it” she says she can’t untill next Friday. I said “dont be ridiculous! I’m not waiting a week for a new order to be put in” canceling with the bank now!
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champerslass
(@champerslass) reported
from
Bolton, England
@virginmedia absolutely ridiculous service from VirginMedia. Everyday we have lost connection over the past month!!!! We will be moving once our contract is up!!!!!!! #angry #disappointed
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Chelle Walmsley
(@RockPrincess26) reported
from
Oldham, England
@virginmedia my Internet has been down most of the day and I have rebooted and everything. Is there any problems in the OL area??
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David Wright
(@RedDevil1952) reported
from
Oldham, England
@virginmedia every night midnight to 00.15 we lose signal. You are a joke costing my home business our livelihood especially in these difficult times. Looking for new supplier though been with you 12 years. You should be ashamed.
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Emma Roberts;
(@EmmaRobbo_) reported
from
Bolton, England
@virginmedia is there issues with the wifi?
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Rhiannon Marsh
(@Rhi_Marsh_213) reported
from
Bolton, England
@virginmedia I have had no WiFi for 2 days. I received a card asking me to ring and quote RPBLOCK but I can’t get through on your phone lines. We can’t sign in online because the original email address used is no longer in use. How can I get this resolved? 🙄
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duncan bamford
(@DuncanBamford) reported
from
Rochdale, England
@markcharnock @virginmedia They are an absolute joke , been a loyal customer for 25 years , back when it was nynex and cable and wireless , you get nothing for loyalty, **** Turpin got done for less , beardy Branson has got a lot to answer for.
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scott boyle
(@scottboyle6) reported
from
Burnley, England
@virginmedia the worse customer services ever! Passed to 4 different departments for 15 mins only to be cut off.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anx 🇾🇪
(@Jxno96) reported
@lol_reanne @Kempzo_ @virginmedia But does your dad stream or game during peak times competitively. Most people who say companys like Vodafone are **** will be on about 15 devices on a 15 mb internet then blame the company, I'm only telling you Re cus I dont want you to stuck in contract with these frauds
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GlitterMermaid
(@GlitterMermaid3) reported
@virginmedia @smiles333 Always worked home or in an office so that should now be the same just home? What your taking money off people and not offering a reliable service! You was bad before lock down and worse now! Suppose greedy @richardbranson dosnt care as hes raking in does he
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Matthew Fox
(@mattfoxbelfast) reported
@virginmedia I wouldn't know what I'm getting as I can't get through to your call centres. It's the last time you'll wipe my eye. Horrible company
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Mario Duo
(@MariaLa91059081) reported
@virginmedia You could start by having reliable broadband. Down yesterday morning and again today. So much for my early start! 🤬🤬🤬🤬
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Anx 🇾🇪
(@Jxno96) reported
@lol_reanne @Kempzo_ @virginmedia Ok spikes = bad and lag, red = packetloss which means you'll even lag in a discord call or party. Just another example re you need to avoid virgin
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Fizzle
(@Fiona440301481) reported
@virginmedia We won’t have tenants in. We finally found someone who can help after sitting on hold for far too long. The ability to contact Virgin Media for enqiries that aren’t straight forward is woeful.
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Ben Monaghan
(@sapperben) reported
@virginmedia But you don’t. That’s the point. No callback from a manger to complain or fix it = no change! Useless and lack of action on these tweets further proves it. I thought your lithium link was going to be a PM. It isn’t. It’s pointless.
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Simon Hilling
(@Nicole_58363) reported
@CosyWarmPlumber @virginmedia Disgraceful service overall. I left them at the first opportunity and have never looked back. I hope you get your stuff sorted very soon. I've retweeted👍
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G6URM
(@G6Urm) reported
GERRRR - VIRGIN MEDIA EMAIL ISSUE STILL NOT FIXED - if this is the way they treat their disabled and elderly long time customers - people need to consider this when they think of using them imo @virginmedia #fedup #virginmediadown
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Paul Smith
(@paulsmith7001) reported
@virginmedia CB24 Willingham broadband down all night, and still down. Reported multiple times across the village but no action. Why ? Such poor service. Your website doesn't even allow us to report the fault, so we have to use Twitter ??