Virgin Media

Virgin Media Outage Report in Bacup, Lancashire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bacup, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bacup and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bacup, Lancashire, England 01/21/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bacup, Lancashire, England

The most recent Virgin Media outage reports came from the following cities: Blackburn, Oldham, Bury, Bolton, Sowerby Bridge, Rochdale, Burnley, Littleborough, Rossendale District and Bacup.

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City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn E-mail
United KingdomBlackburn E-mail
United KingdomBlackburn Internet
United KingdomBlackburn TV
United KingdomBlackburn Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bacup, England

Latest outage, problems and issue reports in Bacup and nearby locations:

  • ryanchapmanx RC (@ryanchapmanx) reported from Blackburn, England

    @geewelchx @virginmedia Mate I was on phone for a hour told them to shove their internet up their ass and going elsewhere Lmao their customer service is shocking so I did it back

  • Rochethewriter Martin Paul Roche (@Rochethewriter) reported from Delph, England

    @virginmedia Sadly not. I was advised to wait until today when some quota/allowance kicked in for the 1st of the month to renew my contract. 'Ash' promised to call back between 9 & 10. Still waiting. And apparently its now costing me more because I never renewed! My fault then. Go figure.

  • teejread Tracey Read (@teejread) reported from Bury, England

    @virginmedia Terrible broadband at the moment, streaming Premier League on Amazon Prime. #bufferring #disapointed

  • mrtariqmahmood Tariq Mahmood (@mrtariqmahmood) reported from Burnley, England

    @virginmedia lnternet very intermittent. Router fault. But you won't send replacement so I am changing to Vodafone. Sick to death of the awful service I get from Virginmedia.

  • R1chardHughes ℝ𝕚𝕔𝕙𝕒𝕣𝕕 🇾🇪 (@R1chardHughes) reported from Rochdale, England

    @virginmedia There isn't. It's a log in issue where it continuously says the password is wrong when it isn't wrong.

  • R1chardHughes pɹɐɥɔıᴚ 🇾🇪 (@R1chardHughes) reported from Rochdale, England

    When Virgin Media replies quicker and is actively trying to help the #Fifa20 player base whilst @EAFIFADirect @EASPORTSFIFA haven't done a thing about it yet... #EASPORTSFIFA20 #easportsfifa #fifadown

  • WolstenhulmeIan Ian Wolstenhulme (@WolstenhulmeIan) reported from Saddleworth, England

    @WildDarren @virginmedia @WildDarren I am sensing some issue with @virginmedia #Christmas

  • saeedahmed0 Saeed Uchiha (@saeedahmed0) reported from Burnley, England

    @virginmedia your internet is awful! I’m not paying for a black box that flashes lights. Fix up

  • kimnsib kim🐝 (@kimnsib) reported from Bolton, England

    @virginmedia Doubt it, youve had £900+ a year for 11 years off me, il do without first, not being insulted again. Loyalty means nothing to @virginmedia im one unhappy customer right now 😡

  • SharonBradbury Sharon Bradbury (@SharonBradbury) reported from Haworth, England

    @virginmedia We are a customer but this particular cabling just services the houses below.

  • EmilyMc767 Emily (@EmilyMc767) reported from Blackburn, England

    @virginmedia It’s a media account, but it was more about the quality of the call. It’s not the way to treat a customer. Thanks

  • DizzSukha Dizz Sukha (@DizzSukha) reported from Bolton, England

    @virginmedia All signals are working. My issue is I have been paying for anonymous call rejection for a few years and it has not been working since last year. I have rang up many times and still not fixed. I have been paying for this service even though it is not working!

  • SharonBradbury Sharon Bradbury (@SharonBradbury) reported from Haworth, England

    @virginmedia you have an exposed wire that goes down the side of my house and across my back garden so you’re able to provide a service to some houses below. I can’t find any written consent from the previous owners of the house. Major work will be starting soon...

  • R1chardHughes ℝ𝕚𝕔𝕙𝕒𝕣𝕕 🇾🇪 (@R1chardHughes) reported from Rochdale, England

    @virginmedia Nope. Doesn't work on the App on my phone nor my desktop.

  • shadiebrfc_ Shadie (@shadiebrfc_) reported from Accrington, England

    Virgin media are so shit!!

  • davidfiggins David Figgins 🌱🌎💚 (@davidfiggins) reported from Bolton, England

    @virginmedia The other services work fine. I have no issues with connectivity other than when streaming on demand shows/movies. The only assistance I need is for you to sort your streaming service.

  • ryanchapmanx RC (@ryanchapmanx) reported from Blackburn, England

    How to waste my time 2019 - @virginmedia sort your customer service out :)

  • storm_imaging Craig Cooke (@storm_imaging) reported from Bolton, England

    Just had a call from @virginmedia - yep right. Saying my broadband was slow because of files being downloaded without my knowledge blah blah. When I said I don’t have Virgin Media broadband was informed that all the internet in my area goes through their servers...😩

  • AdamConlon10 ADAM @ independent media wolves (@AdamConlon10) reported from Middleton, England

    @BTSportBoxing and @virginmedia sort your dam sound problem otherwise I will be demanding a refund on my box office charge!! #FuryWilder2

  • davidfiggins David Figgins 🌱🌎💚 (@davidfiggins) reported from Bolton, England

    @virginmedia I start watching movies on the sky store, then around 20-30 minutes in its says there's a connection issue and disconnects completely, not allowing me to get back on. It comes back on about 5 minutes later.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • davidVbarron David Barron (@davidVbarron) reported

    @virginmedia Well done. You literally have a non job. What is the point of having a twitter presence that cannot help customers? HAVE I CHECKED SERVICE STATUS? Do you think I'm an idiot? I must be - for here I am responding to this pathetic patronising word salad. I am done with VIRGIN 👋👋

  • PArchie83 Peter Archibald 🇬🇧🇿🇦 (@PArchie83) reported

    @virginmedia can a virgin media customer get this Ultimate Volt bundle as an upgrade?

  • Only_One_Cobby Liam Wilson-Cobb (@Only_One_Cobby) reported

    @virginmedia also apparently there isn’t anyone in today who can help but I’ll have to wait 2 weeks for the back up line to be fitted and then 5 days for the TV services to be working. But nothing from Virgin! However I still have to pay the full bill!

  • clairecs1 Claire Coast-Smith (@clairecs1) reported

    @virginmedia In this instance, service went out for 4 hours last night (as I said, in my tweet and email to you) a shorter time than sometimes. But overall, many issues over the years. Don't waste your time & mine replying to this, just try to improve your service for all your customers.

  • avidfan1 Mark Towns (@avidfan1) reported

    @virginmedia is it possible to get an engineer out to repair my broadband ASAP. I’ve been told for the third time now to wait 24 hours for you to fix my internet.

  • MTLalley MTL (@MTLalley) reported

    @virginmedia ...many calls over time to try and sort, ppl supposed to call me back, I gave up! They kept calling me in work when I asked for the call at home asking me to reboot the system... wtf! I'm in work! The email/Account has not been sorted and I've had enough, I want out.

  • MatthewKiziltan Matt K (@MatthewKiziltan) reported

    @virginmedia I really can’t be bothered. I just want to cancel my Virgin media. What number do I call

  • dukeoftadley Richard High (@dukeoftadley) reported

    @virginmedia The person I’m speaking to says they can’t access my account so can’t discuss it. They say I should have a telephone password but I never received one, and they don’t understand the problem that I am describing to them. After 1 day it’s 0/10 for Virgin so far!

  • MTLalley MTL (@MTLalley) reported

    @virginmedia The broadband and wifi consistantly drop, ever single day and it has been happening ever since I joined May 2021, it has got worse over time and the last 3 months has been awful, also I have no access to my account because you are unable to sort out linking my email to mt A/C...

  • MTLalley MTL (@MTLalley) reported

    @virginmedia ...when I do the text service it shifts me to whatsapp abd when I say it's to do do with a fault it says I cannot report a fault on whatsapp, totally infuriating, so back to square one! Now I want to report you to Ofcom and told this can take a month for them to decide if I can..