Virgin Media Outage Report in Bacup, Lancashire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Bacup come from postal codes OL13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bacup, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bacup and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 21: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bacup, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Blackburn, Bolton, Rochdale, Bacup, Hebden Bridge, Rossendale District, Burnley, Oldham, Nelson, Sowerby Bridge, Bury, Accrington, Clitheroe, Haworth and Oswaldtwistle.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Bolton |
Wi-fi | |
| Rochdale |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bacup, England
Latest outage, problems and issue reports in Bacup and nearby locations:
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Shadie
(@shadiebrfc_) reported
from
Accrington, England
Virgin media are so shit!!
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kim🐝
(@kimnsib) reported
from
Bolton, England
@virginmedia Doubt it, youve had £900+ a year for 11 years off me, il do without first, not being insulted again. Loyalty means nothing to @virginmedia im one unhappy customer right now 😡
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Fayaadh
(@FayaadhB) reported
from
Bolton, England
@virginmedia I'm aware of why. But it's been 2 months since the issue started still no where near of finding a resolution. Your team like to run in circles
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Tracey Read
(@teejread) reported
from
Bury, England
@virginmedia Terrible broadband at the moment, streaming Premier League on Amazon Prime. #bufferring #disapointed
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RC
(@ryanchapmanx) reported
from
Blackburn, England
@geewelchx @virginmedia Mate I was on phone for a hour told them to shove their internet up their ass and going elsewhere Lmao their customer service is shocking so I did it back
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CLIC SARGENT Charity Golf Day
(@CancerGolf) reported
from
Rochdale, England
Hey @virginmedia guess what, you keep putting the phone down on me when I’m trying to discuss the outstanding monies you owe me 🤔
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Maurice Dickson 🇬🇧
(@ulstershaker) reported
from
Bury, England
@virginmedia down in parts of Bury yet again!
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Greg R
(@juiceterry87) reported
from
Oldham, England
@virginmedia I've yet again had no broadband for hours now. Please confirm when this problem will be fixed.
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Salma Khan
(@Salma_abdx) reported
from
Great Harwood, England
@virginmedia They have improved but this is a regular issue now. This should be looked into, especially with the prices you charge for the services.
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RC
(@ryanchapmanx) reported
from
Blackburn, England
How to waste my time 2019 - @virginmedia sort your customer service out :)
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Kevin
(@kevnsuz) reported
from
Oldham, England
@virginmedia constant broadband issues and tried to phone only to wait for ages then cut off
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David Figgins 🌱🌎💚
(@davidfiggins) reported
from
Bolton, England
@virginmedia I start watching movies on the sky store, then around 20-30 minutes in its says there's a connection issue and disconnects completely, not allowing me to get back on. It comes back on about 5 minutes later.
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Sharon Bradbury
(@SharonBradbury) reported
from
Haworth, England
@virginmedia you have an exposed wire that goes down the side of my house and across my back garden so you’re able to provide a service to some houses below. I can’t find any written consent from the previous owners of the house. Major work will be starting soon...
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Ian Wolstenhulme
(@WolstenhulmeIan) reported
from
Saddleworth, England
@WildDarren @virginmedia @WildDarren I am sensing some issue with @virginmedia #Christmas
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ℝ𝕚𝕔𝕙𝕒𝕣𝕕 🇾🇪
(@R1chardHughes) reported
from
Rochdale, England
@virginmedia There isn't. It's a log in issue where it continuously says the password is wrong when it isn't wrong.
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ℝ𝕚𝕔𝕙𝕒𝕣𝕕 🇾🇪
(@R1chardHughes) reported
from
Rochdale, England
@virginmedia Nope. Doesn't work on the App on my phone nor my desktop.
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Sharon Bradbury
(@SharonBradbury) reported
from
Haworth, England
@virginmedia We are a customer but this particular cabling just services the houses below.
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David Figgins 🌱🌎💚
(@davidfiggins) reported
from
Bolton, England
@virginmedia The other services work fine. I have no issues with connectivity other than when streaming on demand shows/movies. The only assistance I need is for you to sort your streaming service.
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Lupo#⃣4⃣5⃣
(@Lupoleejackson) reported
from
Oldham, England
@virginmedia Must be one hell of an issue, it’s been going on for two weeks.
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Saeed Uchiha
(@saeedahmed0) reported
from
Burnley, England
@virginmedia your internet is awful! I’m not paying for a black box that flashes lights. Fix up
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hobbits Wife 💙
(@HobbitsWife) reported
@virginmedia Thanks can you point me to your website where this text service number is displayed? If so I’ll use it, if not, I won’t.
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Liam
(@WizardOfPinball) reported
@virginmedia been ignored a couple of times now, I cancelled my contract 3 weeks ago and have not received the confirmation email despite being told I would receive it. I then phoned up again and was told it would be sent to me, but I have still not received it, any help?
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KhanZaka
(@Khan_Zaka) reported
@virginmedia I have been trying get my installation issue solved from last 4 days but it seems no one is trained or committed to help.
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Georgina Elston
(@GeorgieElston) reported
@virginmedia @virginmedia absolutely horrible service. The virgin media cable was laid across a walk way / driveway where people could trip over it and cars are driving over it and you won't send an engineer even though its clearly dangerous!
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Shivaji Joy
(@JoyShivaji) reported
@virginmedia I can not login in to my email, always says try after an hour, this is going on 2 months. Called customer service, waited an hour and finally answered the call, then he transferred to another person. Both of them saying “my email account is deleted and advised to create another.
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Chelsey
(@DigitalDoodler) reported
@sayfulyg Just had a very pleasant chat with Kevin @virginmedia - seeing if theres anything he can do to change my mind (nope) buuut he did mention it sounded like I needed an engineer to come and check out our signal settings and box. Wish they'd offered that before! Maybe worth a shot?
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Dan
(@1978dmc) reported
@virginmedia @VirginMediaCorp can you chase up a complaint I made about mis-selling and poor customer service please. Was told I would hear in 72 hrs but that was 12 days ago or because it was about customer service would they have already binned it?! Can supply complaint ref no.
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Margaret Manning
(@kwezi4) reported
@virginmedia What is the point in complaining when you never get back to the complainant!!!!! Yest again losing Internet, happening ever since 23rd March 2020. NEARLY A YEAR AND STILL NOT FIXED. VERY POOR SERVICE, STILL HAPPENING
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Kim Marie Lennon
(@Kimmlennon) reported
@Matthew_Wright @virginmedia Change to @bt_uk. Never any problems.
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Laura Davies
(@LauraDavies80) reported
@virginmedia COMPLAINT - I ordered a quick start broadband package from you which was meant to be delivered to collect+ today. I have just called to chase the order to be told it’s been cancelled for no reason. I was then cut off when I asked to be put through to complaints!!