Virgin Media Outage Report in Bacup, Lancashire, England
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The latest reports from users having issues in Bacup come from postal codes OL13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bacup, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bacup and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Bacup, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Blackburn, Oldham, Rochdale, Littleborough, Rossendale District, Bacup, Todmorden, Burnley and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Internet | |
| Blackburn |
Wi-fi | |
| Oldham |
Internet | |
| Blackburn |
Internet | |
| Rochdale |
Wi-fi | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bacup, England
Latest outage, problems and issue reports in Bacup and nearby locations:
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nick Wilson
(@Nw38Wilson) reported
from
Rochdale, England
@virginmedia hi i am a support worker for a customer of yours his broadband hub is very unreliable they have checked it few times but still working fully please can you send replacement hub out please?
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
Hey @virginmedia Is this one of your accounts? It looks very suspicious to me as they're wanting my card details to verify I am who I am and I know you never request these details. 👇 @VirginHeIp
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Chelle Walmsley
(@RockPrincess26) reported
from
Oldham, England
@virginmedia my Internet has been down most of the day and I have rebooted and everything. Is there any problems in the OL area??
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The Worth ♿🤯 👍❤
(@theworth) reported
from
Bolton, England
1 week ago today, I signed up to @virginmedia as a new customer for the next 3 years. I purchased the iPhone 11 pro max. Was told it would be here Thursday. Ok, not the 24 hours I thought but could live with that. Thursday returned to sender. Online help was a waste of space
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Karen Marshall
(@marshymoodle) reported
from
Rochdale, England
Anyone been having more issues with @virginmedia WiFi since lockdown? Intermittently our phones don’t connect, xboxes lose connection, or if the Xbox is on laptop won’t work! Got 1 PlayStation that is always ok, strange! Not good enough when you pay £138 per month 😡
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Steph
(@SeeingSpots_) reported
from
Oldham, England
@virginmedia Service is fine. Well as fine as it gets. I'm trying to find out about a planned outage but I can't see anywhere on the website where this info is. I work from home so need to tell work about it.
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A.Y
(@BAWSE10) reported
from
Oldham, England
@virginmedia disgraceful- I am working from home and with no notice you are carrying out maintenance- because of you I have lost a day worth of money from work as no access to internet- disgusting company and have been poor since covid - bad customer service!
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Steph
(@SeeingSpots_) reported
from
Oldham, England
I saw something about @virginmedia doing work in our area and we'll have no service but I can't find what dates/times. I'm working from home so have to show something to work to prove I'll have no internet/ make a plan to still work.
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David Wright
(@RedDevil1952) reported
from
Oldham, England
@virginmedia every night midnight to 00.15 we lose signal. You are a joke costing my home business our livelihood especially in these difficult times. Looking for new supplier though been with you 12 years. You should be ashamed.
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
No WiFi either. Oh, Virgin Media. 😩 At least the engineer is outside working on a fix. Chaotic Monday!
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The Worth ♿🤯 👍❤
(@theworth) reported
from
Bolton, England
@virginmedia Have messed up my order. As a NEW CUSTOMER the service has been terrible. Now told the ******* the hone “cancel it” she says she can’t untill next Friday. I said “dont be ridiculous! I’m not waiting a week for a new order to be put in” canceling with the bank now!
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Maggie Heap
(@maggsheap) reported
from
Bury, England
@virginmedia DO NOT listen to their customers. Six times I have asked them to contact me after 6.00 pm only for their staff to ring me while I am in work and are really rude when I say its not convenient to talk. @virginmedia do one and stop harrassing me
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
The service page isn't working and I think my internet is down. @virginmedia
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Chelle Walmsley
(@RockPrincess26) reported
from
Oldham, England
@virginmedia what is going on. Why has my WiFi gone again. The last time it did this it was down the whole day. GET IT SORTED.
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champerslass
(@champerslass) reported
from
Bolton, England
@virginmedia absolutely ridiculous service from VirginMedia. Everyday we have lost connection over the past month!!!! We will be moving once our contract is up!!!!!!! #angry #disappointed
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Louis Gibson
(@Gibzen) reported
from
Oldham, England
The worst thing I’ve ever bought is @virginmedia internet.
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
@virginmedia Yes, 2 reported issues and currently undergoing a fix.
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
Internet is back down again. @virginmedia What on earth is going on? The same thing happened on Friday and now again today, twice!
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David Wright
(@RedDevil1952) reported
from
Oldham, England
@virginmedia have you thought about letting people know beforehand that broadband will be down for 7 hours when some of us do our sales online at this time but are unable to do so!!!! Why do we have to ring you first??? Been with you 12 years but seriously thinking about moving.
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duncan bamford
(@DuncanBamford) reported
from
Rochdale, England
@markcharnock @virginmedia They are an absolute joke , been a loyal customer for 25 years , back when it was nynex and cable and wireless , you get nothing for loyalty, **** Turpin got done for less , beardy Branson has got a lot to answer for.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jen
(@babymable) reported
@virginmedia @O2 No broadband, no TV and no phone line. I work from home so this is unacceptable especially for the price we pay. When will service be back in the BT16 area.
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Buyers Report
(@BuyersReport) reported
While @virginmedia consistently underperforming on its #200Mbps it looks like miss-selling. When #EE mobile service consistently runs at 100Mbps, the question it raises is, for how long will one need a cable service? Which #VirginMedia customers are experiencing similar?
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Adriano
(@Adriano83159871) reported
@virginmedia Apparently, I was not eligible at the end of October when I still didn't have internet! I was told multiple times by different agents that I would automatically get the compensation 🤥 so this really shows that your CS is a big chaos! Worst customer service I dealt with!
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Pete
(@75jacko) reported
@virginmedia I am trying to turn on the child safe Websafe settings on my account and when I click the "manage Websafe settings" button the page just refreshes and I still can't access it. Can you help please? Thanks
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Rory M
(@iamrorym) reported
@TalkTalk @virginmedia We are now at 22.49... almost 3 hours chatting to @TalkTalk and no resolution... they disappeared to run some tests and then I guess it was home time! This is just typical of #TalkTalk! Seriously don't touch them with a barge pole!!
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Alyssia Rose
(@misslilly1991) reported
@virginmedia Why are there still issues today?
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Chris Charles
(@charliencfc) reported
@virginmedia I have cancelled my install and service due to several issues ...part of the deal was an O2 simcard ...twice I have confirmed with VM that this will be cancelled by VM they confirmed it would, cancellation team they also confirmed it would, been charged twice
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Dan James
(@DanJamez93) reported
@virginmedia Im will be getting advice from the Ombudsman later today aswell as filing a complaint with GDPR
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Brian Lewis
(@BrianLe92417316) reported
@virginmedia day 3 of my broadband disruption begins. Two of us trying to work from home using phones as hotspots. No communication from @virginmedia as usual. Very poor
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Lazy chris 🎮🎮
(@Lazychris14) reported
@virginmedia They even promised us it will stay on this is poor