Virgin Media

Virgin Media Outage in Newcastle upon Tyne, England

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

 No problems detected at Virgin Media

Virgin Media problems in the last 24 hours in Newcastle upon Tyne, England

Virgin Media Outage Chart in Newcastle upon Tyne, England 05/25/2020 04:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Internet 67.35% Internet
  • Wi-fi 13.19% Wi-fi
  • TV 5.94% TV
  • E-mail 4.76% E-mail
  • Phone 4.73% Phone
  • Total Blackout 4.03% Total Blackout

Virgin Media Outage Map Near Newcastle upon Tyne, England

The most recent outage reports and issues originated from Whitley Bay, Sunderland, North Shields, Newcastle upon Tyne, Gateshead, Washington, South Shields, Wallsend, Chester-le-Street, Newburn, Jarrow, Blaydon-on-Tyne, Consett, Gateshead and Whickham.

United KingdomWhitley Bay Internet
United KingdomSunderland TV
United KingdomSunderland TV
United KingdomNorth Shields Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Virgin Media in Newcastle upon Tyne, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Virgin Media Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
  • alicen0rt0n alice✨ (@alicen0rt0n) reported from Washington, England

    please @virginmedia i have a deadline tomorrow don’t go down on me now 😭😭😭😭

  • wal_tastic Christopher Walton (@wal_tastic) reported from Wallsend, England

    @virginmedia why is it again my WiFi not working but my current status saying everything if fine!

  • mygirlsmyworldx laura (@mygirlsmyworldx) reported from Newburn, England

    @paul85uk @LivelyLot @virginmedia My wifi connection with Sky has been very hit and miss but the Sky Customer service is brilliant and prices are much better

  • iamchrissharp Chris (@iamchrissharp) reported from Washington, England

    @virginmedia all I want to do is cancel my tv and phone services and keep broadband but there’s no options to downgrade online only upgrade and I refuse to pay £94 per month

  • Earlosnicho Earl Nicholson (@Earlosnicho) reported from Blaydon-on-Tyne, England

    @virginmedia @MTVMusicUK Wish your customer services staff could answers customers and solve issues as much or as quick as you advertise on social media #poorservice #buffer #noconnection #groundhogday

  • Earlosnicho Earl Nicholson (@Earlosnicho) reported from Blaydon-on-Tyne, England

    @virginmedia why you bullshitting everyone you have serious concerns with your broadband at the moment I’m following all customer services advice and myn still isn’t working even your media connect app is down!! #sortit

  • Earlosnicho Earl Nicholson (@Earlosnicho) reported from Blaydon-on-Tyne, England

    @virginmedia are you just responding to tweets you want to reply to your service is failing big style I’ve spoke to customer service to sort my broadband concern followed their procedures and it’s still not working #pathetic

  • Staigmeister Lynsey (@Staigmeister) reported from Newburn, England

    @DavidAHSleath @virginmedia Me and you must of spoken with the same ‘fabulous customer service’ shame it’s my only option where I am ... although dial up maybe easier! 🤣🤣🤣

  • Staigmeister Lynsey (@Staigmeister) reported from Newburn, England

    @DavidAHSleath @virginmedia I love the customer service when they just end the call half way through trying ‘to help’ I once spent 5 hours back and forwards with the every part of the business... engineers... blah blah blah... still was no better! Until I managed to get through to Scotland! 👍🏼

  • Staigmeister Lynsey (@Staigmeister) reported from Newburn, England

    @spookysquidd @virginmedia Do let me know how your customer experience is when the shit hits the fan for you... when you have been a loyal customer for 14 years! 🙌🏼

  • Staigmeister Lynsey (@Staigmeister) reported from Newburn, England

    @monsterwba1968 @virginmedia Don’t bother they don’t work either... after 6 months of shit internet I got one... still can’t get WiFi upstairs... and I am not in a mansion!

  • WillHowe Will Howe (@WillHowe) reported from Gateshead, England

    @virginmedia consistently excellent service and speeds but today has been a real headache, internet going down for ~20mins ever 1hr-1hr30 all day

  • Staigmeister Lynsey (@Staigmeister) reported from Newburn, England

    @spookysquidd @virginmedia Thanks for your input 🙄 I have issues with how bad the customer service is in general. On that note it’s back down... 😴😴😴😴

  • MatthewEmmer Matthew Emmerson (@MatthewEmmer) reported from Gateshead, England

    Can’t continue to work remotely from for the NHS if this #virginmedia issue is on-going 😭

  • TonyYoull TY I 92 (@TonyYoull) reported from Newcastle upon Tyne, England

    Shouting at Virgin Media on the internet work fix the problem. Pass it on

  • Dyl_Atkinson Dylan Atkinson (@Dyl_Atkinson) reported from Washington, England

    Virgin media are not stupid like give everyone 10GB free data then nock everyone’s WiFi off so they go over there allowances😂

  • vitosauras Helen #RacingForAnthoine🇧🇪 (@vitosauras) reported from Gateshead, England

    Hi @virginmedia sort the Internet issues out in NE10 please that's twice my connection has dropped in the last hour

  • justraffers helen rafferty 🌹 (@justraffers) reported from Newcastle upon Tyne, England

    @virginmedia every month I have the same issue. Go to pay bill and despite having Google auto password (which works on every other thing I log in) it says my log in is wrong and I have to reset it EVERY MONTH!! EVERY MONTH!! IT'S RIDICULOUS

  • Staigmeister Lynsey (@Staigmeister) reported from Newburn, England

    @virginmedia .... 0420 and still no service 😡😡😡😡😡

  • dannyrobbo82 Danny Robinson (@dannyrobbo82) reported from Wallsend, England

    @virginmedia understand that like every other business that you’re short staffed with the pandemic, but the speed of internet recently has been shocking. Website is useless, community help is useless. Don’t want to ring up, yet they’re happy to still take my money every month.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:
  • Shane__Whelan shane whelan (@Shane__Whelan) reported

    @virginmedia hi, my wifi has not been working in the ballyboden are Dublin 16 all weekend and its still not working can you advise what the issue is

  • Gary_Wallace6 Gary Wallace (@Gary_Wallace6) reported

    @virginmedia No. Has been poor for months now and only getting worse

  • HigginsBarry Harry Biggins (@HigginsBarry) reported

    @FutSpy Dont know if it was virgin media or fifa servers this weekend but I had the worst gameplay iv ever experienced

  • theinterfacemag Interface (@theinterfacemag) reported

    📝 We speak to @VirginMedia's VP of #DigitalTransformation, Sarah Golley, about how digital transformation means putting the customer first 🤝 @IPsoft | @NTT_DATA_UK

  • MADLOOFMG1 FMG_MADLOO87 (@MADLOOFMG1) reported

    @virginmedia @GGrad_ You never are... Yet you only have to go to down detector to see otherwise... Ur site never shows the correct info and is a waste of time... Show that ur higher ups

  • MarkMoore1980 Mark Moore (@MarkMoore1980) reported

    @AaronCaracciolo @virginmedia @virginmedia could not care any less about its customers. Truly shocking service

  • fvzz2 john (@fvzz2) reported

    @virginmedia Why was I lied to by your customer service representative a few days ago. I called up to find out why i had lost access to HD channels and was told i was either wrong or it was a technical issue. I still have episodes of shows recorded on sky1HD how if I never had HD

  • MarkMoore1980 Mark Moore (@MarkMoore1980) reported

    @virginmedia @Michael66616481 Rubbish, I text this service last Thu (21/05/20) and still have not had any response

  • MarkMoore1980 Mark Moore (@MarkMoore1980) reported

    @virginmedia @_jonesmark Nonsense I text this ‘service’ on Thursday 21st May and still have not had a response...

  • Gizmo_the_pup Gizmo (@Gizmo_the_pup) reported

    @virginmedia Did this. Signal went from good to great. However the next morning signal was poor again.