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Virgin Media outages and service status in Ryton, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Ryton, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 4, 7:43 AM GMT+1.
  • 53% Internet (53%)
  • 26% Wi-fi (26%)
  • 11% Total Blackout (11%)
  • 5% E-mail (5%)
  • 5% TV (5%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ryton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ryton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ryton, England

The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Jarrow, Bedlington, Washington, Wallsend, Gateshead, and Consett.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 2 days ago
Newcastle upon Tyne E-mail 2 days ago
Newcastle upon Tyne Total Blackout 2 days ago
Newcastle upon Tyne Internet 2 days ago
Jarrow Internet 4 days ago
Newcastle upon Tyne Internet 9 days ago

Nearby cities with recent reports

Newcastle upon Tyne

4 recent signals

2 days ago
Jarrow

1 recent signals

4 days ago

Community Discussion

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Virgin Media Issues Reports Near Ryton, England

Latest outage, problems and issue reports in Ryton and nearby locations:

  • stephwales_
    Steph. (@stephwales_) reported from Gateshead, England

    A week of no issues after a month of next to no tv and now it starts all over again. I have sound and the guide but just a black screen on every channel. So glad my contract is up, deffo going to be leaving this time. Waste of time and money!!!!! @virginmedia

  • Steven_Smith89
    Steven Smith (@Steven_Smith89) reported from Longbenton, England

    @virginmedia @panzerfaust81 Any chance we can cancel as your customer service team hang up after waiting an hour on hold? Sick of your dreadful service. Please contact me as this is a joke. Need to leave due to moving home and you make it even harder @Ofcom

  • pearceswan
    David Pearce (@pearceswan) reported from Blaydon-on-Tyne, England

    @virginmedia I know my line is spoofed, when an incoming call from a foreign country is giving out I’m not wrong number as I’m being spoofed I am technically aware of this I used to provide support for a very large telecommunications company

  • MJGray1963
    Michael Gray 💙 (@MJGray1963) reported from Newcastle upon Tyne, England

    @virginmedia Why can't you just deal with by dm and resolve the issue

  • Markticus
    𝕭𝖎𝖌 M𝖆𝖗𝖐𝖇𝖔𝖜𝖘𝖐𝖎 (@Markticus) reported from Consett, England

    Incredibly stressful and poor customer service from @virginmedia, Not adhering to T+Cs. Agent lying on phone to me. not allowing complaints and just blatantly lying Absolutely disgusted

  • MJGray1963
    Michael Gray 💙 (@MJGray1963) reported from Newcastle upon Tyne, England

    @virginmedia Excuses excuses but no resolution how long will it take 2 days since incident raised and waiting for contact back as instructed why would I waste my day calling incompetent people when someone is trying allegedly to sort it Same old crap customer service

  • geemiller71
    Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • liamsholder91
    🇺🇦liam sholder #ISTANDWITHUKRAINE🇺🇦 (@liamsholder91) reported from Newcastle upon Tyne, England

    @virginmedia why is my internet not working ne4 8qh please sort it 🙏

  • StevieWalls
    Steve Walls (@StevieWalls) reported from Chester-le-Street, England

    “You don’t need to be there, we can do the cable work outside no problem” That translated into a card through the door saying “Sorry we missed you” and the work not being done. Don’t really understand that one @virginmedia

  • beyond_vinyl
    BEYOND VINYL (@beyond_vinyl) reported from Newcastle upon Tyne, England

    @vmbusiness @virginmedia my phone and broadband is down (#NewcastleUponTyne city centre) we are in a pandemic and I have nothing else to do so need internet!! Any idea when service will be restored??

  • RobbyRSSRobot
    Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @virginmedia Any idea when my service will be back? Hub is flashing green. I'm working from home so need it urgently.

  • liamsholder91
    liam sholder (@liamsholder91) reported from Newcastle upon Tyne, England

    @virginmedia @virginhelp what the hell is going on I don't have any data no phone calls nothing help please got use my home internet

  • liamsholder91
    liam sholder (@liamsholder91) reported from Newcastle upon Tyne, England

    @virginmedia what's going on still nothing no data no phone service nothing sort it out

  • CazzaW
    CazzaW (@CazzaW) reported from Walker Gate, England

    Wakey wakey @virginmedia shoddy service not to update a LOT of the UK on broadband problems

  • Stevedey
    Steve Dey (@Stevedey) reported from Newburn, England

    @GingesLife @virginmedia Honestly mate it’s a joke! Just paid the bill yesterday and now the cheeky buggers can’t even provide the service they charge us so much for.

  • john_barrass
    John Barrass (@john_barrass) reported from Cramlington, England

    @virginmedia why can’t I get through on the phone to cancel my broadband ? I’ve also been in the queue for hours in online Chat, ridiculous customer service

  • didixon74
    LadyDi (@didixon74) reported from Ryton, England

    @_ItsLewis18_ @virginmedia I managed to get onto live ch at t and they have done something to fix it. Thank you

  • Lucy__Hedley
    Lucy Hedley (@Lucy__Hedley) reported from Newcastle upon Tyne, England

    @virginmedia I was told that I would be called back by a manager #lies Now due to further incompetence you have cut off my Internet & phone service. Claiming that I haven't paid a bill when there's a direct debit set up! #diabolical service. I've never been treated so poorly.

  • AnnaForester87
    Anna Forester (@AnnaForester87) reported from Washington, England

    @virginmedia network problem half way through Grease, haway man! 3rd day in a row aswell

  • MikeYau8
    Mike Yau (@MikeYau8) reported from Newcastle upon Tyne, England

    @virginmedia I called the help line and a bot told me to restart my router twice and then proceeded to end the call. Little fed up

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • apshutt
    SHUTTY 🇬🇧 (@apshutt) reported

    @virginmedia I have not said there is a problem, so don't give me a stock answer, what do account managers do please?

  • Ryanishistory
    Lord Ryan Mehrabany-Burnett (@Ryanishistory) reported

    @virginmedia we are due to have an engineer come out on Monday to look at the new box and remote which you said we had to have and doesn’t work. We have received a text message that if someone over 18 isn’t in, you will fine us £25. Great customer service.

  • cdavo25
    Chris Davis (@cdavo25) reported

    @virginmedia Send one of your 'engineers' to come round and remove this internet because they cant fix a thing 5 weeks this has been going on now and we're lied to consistently! We're sick to death of it plus we're unable to watch we have paid for! Its embarrassing

  • PhilipMackey2
    Philip Mackey (@PhilipMackey2) reported

    @VirginMediaIE Day 10. Literally have no words left to describe how inept Virgin Media are. No tv service for 10 days since we moved home & had media connect technician set up our broadband (which works!) & our tv service,which spectacularly does not.

  • MonicaAllan1
    Monica Allan (@MonicaAllan1) reported

    @virginmedia It look like our outage in NW1 will be fixed by the 31st August? Surely that cannot be correct? We have have been without broadband and TV for 3 days now?

  • GW_Mktg
    GW 🔰🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GW_Mktg) reported

    @MartinSLewis Well, @virginmedia pretty useless at fixing their service too. Broadband down as we speak!

  • Ca33ieKins
    Caz (@Ca33ieKins) reported

    @virginmedia Horrendous service! Complete outage all day today. TQ area. No apology. Just the usual standard dialogue. Not acceptable.

  • FarrantSoph
    Sophie 🏳️‍🌈 (@FarrantSoph) reported

    @virginmedia really disappointed with the customer service I received today. Phoned to cancel my tv package (my contract ends in 41 days) I only require broadband. More in comments.. @Ofcom

  • IzO_TTV
    IzO (@IzO_TTV) reported

    @virginmedia You have literally the most infuriating customer service process known to the entire universe. I cannot wait to be out of this Devil spawn of a contract. I actually pray for the down fall of this company with a passion. Zero interest in customer needs just straight aggressive sales tactics. Get out of my life seriously.

  • LisaRacheal
    Lisa (@LisaRacheal) reported

    @virginmedia As usual yous site says no issues. I’ve been waiting 10 mins on the live chat and still nobody has joined the chat after the bot phase