Virgin Media outages and service status in Ryton, England

Problems in the last 24 hours in Ryton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ryton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ryton, England

The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Washington, Wallsend, Gateshead, Jarrow, Consett, Blyth, Blaydon-on-Tyne, and Borough of North Tyneside.

City	Problem Type	Report Time
Newcastle upon Tyne	Wi-fi	18 hours ago
Newcastle upon Tyne	Internet	23 hours ago
Newcastle upon Tyne	Internet	3 days ago
Washington	Internet	5 days ago
Newcastle upon Tyne	Total Blackout	6 days ago
Newcastle upon Tyne	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Ryton, England

Latest outage, problems and issue reports in Ryton and nearby locations:

• 
  Helen Embleton (@HelenEmbleton1) reported 2 minutes ago from Leadgate, England

  @virginmedia Your customer services

• 
  🦦 Helen (@vitosauras) reported 7 minutes ago from Gateshead, England

  @virginmedia It's not a problem at my end, and it's not just me affected. Have you really not noticed a flurry of people saying the same thing? I know people in different areas of the UK who have the same problems at the same times.

• 
  Carl Walsh (@Carl_Walsh33) reported 8 minutes ago from Wallsend, England

  @virginmedia I look forward to the money off the bill for the issues.

• 
  Georgina McGowan (@seldomseenkid16) reported 10 minutes ago from Gateshead, England

  @virginmedia can you help with my phone services not currently working

• 
  Chrissie (@chrissielouenid) reported 13 minutes ago from Newburn, England

  @virginmedia poor service strikes again !

• 
  graham scott (@nufcscott1968) reported 15 minutes ago from Dunston, England

  @virginmedia is there an outage on the network? Can't make calls and no data connection?

• 
  Carl Walsh (@Carl_Walsh33) reported 18 minutes ago from Wallsend, England

  @virginmedia Just realised this is the first post in a year!! Had your broadband gone down?

• 
  Steve Dey (@Stevedey) reported 21 minutes ago from Newburn, England

  @GingesLife @virginmedia Honestly mate it’s a joke! Just paid the bill yesterday and now the cheeky buggers can’t even provide the service they charge us so much for.

• 
  Gareth Trainer (@ghtrainer) reported 21 minutes ago from Newcastle upon Tyne, England

  @virginmedia Then when transferred to ‘customer care’ so that I could complain and seek compensation, I waited another 20mins and was eventually cut off without speaking to anyone.

• 
  David Pearce (@pearceswan) reported 23 minutes ago from Newcastle upon Tyne, England

  @virginmedia I’ve tried to use the add-on service as being a broadband customer I’m able to download to the O2 app however I cannot sign in as I do not have a mobile number and it will not accept my landline, can you help

• 
  LadyDi (@didixon74) reported 28 minutes ago from Blyth, England

  @virginmedia please can some one contact me about my unresolved complaint. Genuinely worst service I have aver received, want to cancel my contract as I have lost all confidence in your service. Over 4 hours on the phone in the last week and still no further forward. Thanks

• 
  Liam Bowering (@lbschmee) reported 28 minutes ago from Gateshead, England

  Hi @virginmedia, I have recently signed up for your WiFi package. However the Webpage when I try to register for a My Virgin Media account appears to be broken. Is there any other way to register for an account online? Thank you

• 
  Gareth Trainer (@ghtrainer) reported 29 minutes ago from Newcastle upon Tyne, England

  @virginmedia Thanks for reply. Problem was that no agent ever responded to move requests via the bot. I sat for 1hr on the phone last night and finally got it booked. If the bot had worked 1st time I’d be switched on when I move. Now I’ll be without service for a week. Not good when wfh!

• 
  Carl Walsh (@Carl_Walsh33) reported 30 minutes ago from Wallsend, England

  @virginmedia Everything was working fine till 13.20 and areas started going off but come 14.00 its gone completely. Think loads of folks BrobbeyBand is down

• 
  alice✨ (@alicen0rt0n) reported 38 minutes ago from Washington, England

  THE WORST customer service @virginmedia, should be ashamed of treating loyal customers the way a member of staff has just spoken to my mam

• 
  Sandy 🏳️‍🌈🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇪🇺🌍☮️ (@SandyMcWatson) reported 43 minutes ago from Newburn, England

  @virginmedia Yes. There is a known issue in my area but no "explanation". It's states the fix estimate is 3pm. That's almost a whole day's salary.

• 
  Craig Smart 💙 (@CraigSmartUN) reported 43 minutes ago from Gateshead, England

  @virginmedia Hi spoke to Customer services was told IT would get email sent out to me. 3 days later still no email to verify my email address so I can log into my online account.

• 
  Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported 50 minutes ago from Cramlington, England

  @bt_uk you have 45 mins to meet the 10-12 appointment. That I took the day off for. Defo looks like I'm going to be a @virginmedia customer soon.

• 
  Iinton Smith (@lintoniosmythe) reported 52 minutes ago from Chester-le-Street, England

  @virginmedia your call centre is an absolute joke. No one deals with problems and just transfers to a different department who hang up

• 
  Niko (@NikoSarcevic) reported 53 minutes ago from Newcastle upon Tyne, England

  @virginmedia I see. It is very unfortunate as I cannot do my work when I’m not online and I also spend more on mobile internet because the service I pay for regularly is simply not there.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  +(_)/\/\%|€ ©°°| (@tumble_cool) reported 2 minutes ago

  @virginmedia I left your service in June 26 after well over a decade with VM. Since that time I've been spammed with multiple emails saying' We’d love to ask you a few questions about your recent experience.' I am not here for your quality control. I am now with a rival of yours.

• 
  Hatz (@DevilHatman) reported 2 minutes ago

  DO NOT EVER BECOME A CUSTOMER OF @virginmedia THEIR NETWORK IS UNSTABLE AND NOT FIT FOR PURPOSE. THEY WEASEL OUT OF DELIVERING A SERVICE BY SAYING THEY ONLY GUARANTEE ONE PART OF IT AND CHARGING THE EXIT FEE. THE £28M @Ofcom FINE WAS 100% DESERVED. LOOKING AT MOVING TO @EE

• 
  Joe Makin (@joemakin86) reported 4 minutes ago

  @rokokoprufei @virginmedia And i have had 0 issues

• 
  BZSM1TH (@BazingaSmth) reported 4 minutes ago

  @virginmedia So ALL servicea are currently down in CT17 (TV, Fiber , and phone) They have been down since 1500hrs on July 13th. Not expected back up and running until 1300hrs on 14th July. This is not acceptable. You really are totally inept

• 
  Michelle Beckett (@MichelleBeckett) reported 7 minutes ago

  @UglyGeezer @virginmedia I’m so sorry, Lee. That’s awful. Thinking of you

• 
  Shaun (@shauny67) reported 11 minutes ago

  @virginmedia @weyland76 From your picture it is not a Virgin issue it's your device, it's not released the network connection from the mobile connection. Best response is to restart to device then will connect stop blaming Virgin

• 
  D (@HopeForTo) reported 11 minutes ago

  @virginmedia major outage and nothing on X about it

• 
  Wingssherpa (@WingsSherpa) reported 12 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK No surprise Virgin Media was fined by OFCOM last week for its poor customer service, Michelle.

• 
  Jem (@jemonthesofa) reported 16 minutes ago

  @virginmedia Huh, bet that's why we've had rubbish service lately, local toddlers walking past pulling em. It's a monstrosity!

• 
  Elle 🌸🗽 (@hellosunshine52) reported 16 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK I’m so sorry for your loss. I can’t imagine how hard all this is. For your info with regard to your issue - virgin media have just been fined £28m for preventing people ending their contracts. Perhaps talks to the culture internally that you are describing