Virgin Media outages and service status in Borough of North Tyneside, England

Problems in the last 24 hours in Borough of North Tyneside, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Borough of North Tyneside, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Borough of North Tyneside, England

The most recent Virgin Media outage reports came from the following cities: North Shields, Newcastle upon Tyne, South Shields, Sunderland, Wallsend, Gateshead, Blaydon-on-Tyne, Borough of North Tyneside, Jarrow, Bedlington, and Washington.

City	Problem Type	Report Time
South Shields	TV	3 minutes ago
North Shields	TV	8 minutes ago
Newcastle upon Tyne	TV	13 minutes ago
South Shields	TV	19 minutes ago
North Shields	TV	24 minutes ago
Sunderland	TV	34 minutes ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Borough of North Tyneside, England

Latest outage, problems and issue reports in Borough of North Tyneside and nearby locations:

• 
  Bob Scott (@scotty8461) reported 8 minutes ago from Shiremoor, England

  @virginmedia disgusting slow speeds AGAIN in NE27 Cant wait for my contract end

• 
  Steph. (@stephwales_) reported 10 minutes ago from Gateshead, England

  A week of no issues after a month of next to no tv and now it starts all over again. I have sound and the guide but just a black screen on every channel. So glad my contract is up, deffo going to be leaving this time. Waste of time and money!!!!! @virginmedia

• 
  Adam Appleby (@adamappleby) reported 11 minutes ago from Sunderland, England

  @virginmedia seems your Cs WhatsApp is broken, can anyone one reactivate my WiFi pod?

• 
  Carl Walsh (@Carl_Walsh33) reported 13 minutes ago from Wallsend, England

  @virginmedia Just realised this is the first post in a year!! Had your broadband gone down?

• 
  Karl Ward (@Look_North) reported 14 minutes ago from Whitley Bay, England

  @virginmedia I dread clicking that link. I fear being sucked down the rabbit hole of Ai customer service bots where I eventually give up until I'm exasperated by the next monthly bill increase.

• 
  Gareth Miller (@geemiller71) reported 18 minutes ago from South Shields, England

  @virginmedia Dont wanna air my business over a feed. Asvised phone we got was outa stock. Faulty phone . Was gonna exchange bit out of stock.i had to cancel contract then take a new one out. But send phone back but wife hasnt a spare???

• 
  CazzaW (@CazzaW) reported 19 minutes ago from Walker Gate, England

  Wakey wakey @virginmedia shoddy service not to update a LOT of the UK on broadband problems

• 
  Pete Irving (@ZicoPete) reported 20 minutes ago from Sunderland, England

  On hold with @virginmedia for 20 minutes then they decided to cut my call.. great service. 👍

• 
  Rockcliffe Files (@RockcliffeFiles) reported 24 minutes ago from Whitley Bay, England

  Hello @BarclaysUK, phoned you for ten successive days and it’s an hour long queue, been into branch, you can’t sort the issue, tried chat via the app, you don’t talk mortgages on the app. You are beginning to reach peak Virgin Media for incompetence, I’m sorry, this is appalling.

• 
  Paul Corney (@Corney77) reported 31 minutes ago from Choppington, England

  @virginmedia disgusting customer service once again. No manage to take a call to help fix another problem with our service. Can someone please contact me to help

• 
  David Pearce (@pearceswan) reported 39 minutes ago from Blaydon-on-Tyne, England

  @virginmedia I know my line is spoofed, when an incoming call from a foreign country is giving out I’m not wrong number as I’m being spoofed I am technically aware of this I used to provide support for a very large telecommunications company

• 
  Paul Corney (@Corney77) reported 40 minutes ago from Choppington, England

  @virginmedia 57 mins on a call to be hung up on. Services don’t work correctly and haven’t since Oct. Looking to cancel and no one helping. Disgusting service

• 
  🦦 Helen (@vitosauras) reported 45 minutes ago from Gateshead, England

  You lot need to sort yourselves out, Internet going down around midnight for the past few days yet you charge the earth @virginmedia

• 
  Andrew Morris💙 (@Andymorris74) reported 45 minutes ago from Mitford, England

  @virginmedia Your whole system is down! No access to telephone No access to broadband No access to website No access to status checker What’s going on???

• 
  liam sholder (@liamsholder91) reported 48 minutes ago from Newcastle upon Tyne, England

  @virginmedia basically I can't do anything on the stream box comes up contact customer care I do then I get absolute no were...look I understand everyone has teething problems but this needs sorting ASAP because different when you need the money I ain't paying for something I can't use said

• 
  Carl Walsh (@Carl_Walsh33) reported 49 minutes ago from Wallsend, England

  @virginmedia I look forward to the money off the bill for the issues.

• 
  Maxine Tennet (@maxinetennet74) reported 50 minutes ago from Walker Gate, England

  What will it take for @virginmedia to actually sort out an account after a bereavement??? 3 months later, endless calls and empty promises. Continued anxiety and distress for an elderly woman is not the bereavement service I’d expect. Appalling.

• 
  EmSatch (@EmSatch) reported 53 minutes ago from South Shields, England

  @virginmedia Continual issues with the credit agreement email not arriving (and yes I checked junk!) It took a webchat and 3 calls to get anywhere near resolving this. Had my dad in his 70s in tears at the stress. I do have to say after almost 2hrs on the phone today we finally 1/

• 
  Victoria barry (@VictoriaBarry82) reported 57 minutes ago from Sunderland, England

  @virginmedia She’s sent me a service receipt out

• 
  LadyDi (@didixon74) reported 58 minutes ago from Ryton, England

  @_ItsLewis18_ @virginmedia I managed to get onto live ch at t and they have done something to fix it. Thank you

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nigel Baker (@NigelBak3r) reported 9 minutes ago

  @virginmedia Why do you take so long to answer customer calls. I have an issue with my TV, can get absolutely no help on line, then spend ages attempting to contact on phone just to be put on hold. This is not good enough.

• 
  Monica (@addingtonsquare) reported 11 minutes ago

  @virginmedia I can’t even log on to account. Keeps looping back and saying not recognised. More than tv issue then?

• 
  ross paterson (@praetorian1369) reported 13 minutes ago

  @virginmedia TV is not working started pixelated, but after restarting box every channel saying not authorised, plus anytime i try contacting them on any of their numbers or on line chat telling me my account not found. Would be nice if you could update your main page letting people know what is happening and why your contact numbers wont work

• 
  Kieron Franks🎸☘️🕉 (@kieronjfranks) reported 16 minutes ago

  @scottyb1875 @virginmedia That’s inevitable really, but there are alternatives so VM needs to stay competitive with a consistent service. If they can do that, then price really isn’t an issue after all broadband is a must have in this day and age.

• 
  thefierychef (@thefierychef) reported 17 minutes ago

  @virginmedia Great how long is it going to take to fix ?

• 
  Leeds💛For💙Life💛 (@Leedsforeversos) reported 19 minutes ago

  @swanseasucks @virginmedia Ours is the same hope virgin media making this issue right

• 
  Marce The Moose (@Marcethemoose) reported 21 minutes ago

  @addingtonsquare @virginmedia Automated phone service couldn't hear my answers even though I was shouting them. I suspect a hack

• 
  Philip McNeill (@philip_mcneill) reported 21 minutes ago

  41 minutes in customer service queue @virginmedia and still waiting. What’s happening?

• 
  Dave (@bigdave22003388) reported 23 minutes ago

  @O2 customer service is an absolute joke nearly 3 hours on hold on the online chat for time to raise up to 122 minutes again gone downhill since joining @virginmedia

• 
  kevin wye (@kevy1962) reported 24 minutes ago

  @5IMON_ @virginmedia Been like it all day they’re customer service is awful can never get a human to talk to