Virgin Media outages and service status in Mitford, England

Problems in the last 24 hours in Mitford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mitford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mitford, England

The most recent Virgin Media outage reports came from the following cities: Whitley Bay, North Shields, Borough of North Tyneside, Wallsend, South Shields, Jarrow, and Bedlington.

City	Problem Type	Report Time
North Shields	TV	4 days ago
North Shields	TV	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Mitford, England

Latest outage, problems and issue reports in Mitford and nearby locations:

• 
  Sarah (@Rainbowztwit) reported 38 seconds ago from Whitley Bay, England

  .@virginmedia Broadband down - phone line states because of 'improvements'- not expected back until 3pm. Why was there no notice so I could arrange to work from alternate location? How do I get warning in future?

• 
  me (@shenry1972) reported 5 minutes ago from Whitley Bay, England

  Dear @virginmedia, why is your WiFi so bloody awful? Another day of resetting, rebooting etc etc and it's still **** 😩

• 
  JoshSlesser (@Slesss_) reported 14 minutes ago from South Shields, England

  @virginmedia these past few weeks my wifi signal has been absolute dog, I used to be able to get good signal all around the house, now barely get goof signal in my kitchen no more than 10m away from the hub, my TV which is about 2m away only gets 30mbps when my package is 200??

• 
  Sam (@purplelime) reported 15 minutes ago from South Shields, England

  @virginmedia I was told to log into the Myo2 app to change it myself, but I have been sent no login details and of course if the email address is incorrect it won’t be recognised if I try to register. O2 said we would receive texts with updates on number port timeline but had no communication

• 
  David Field CBCI (@DavidField1987) reported 17 minutes ago from Whitley Bay, England

  @virginmedia I have had a house love booked for two weeks (planned for tomorrow) yet once again you have disconnected my services early at my current address. I’m working from home and your error has once again impacted me and I’m going to spend my morning again trying to fix!

• 
  Karl Ward (@Look_North) reported 18 minutes ago from Whitley Bay, England

  @virginmedia I dread clicking that link. I fear being sucked down the rabbit hole of Ai customer service bots where I eventually give up until I'm exasperated by the next monthly bill increase.

• 
  JoshSlesser (@Slesss_) reported 22 minutes ago from South Shields, England

  @virginmedia After speaking to yet another member who stated they couldn’t do anything about it, I said I was going to cancel so I was transferred. The guy I spoke to was for once someone I could understand, he was able to sort my issue out in 10 minutes after being on the phone for 1 hour

• 
  me (@shenry1972) reported 24 minutes ago from Whitley Bay, England

  @virginmedia According to your Customer Service I was informed I was to get a phone call by 5pm on Wednesday. When I rang back on Thursday to complete my order for a replacement box (after being offered a V6 but would have to pay installation) I was told no later than 5pm Friday.

• 
  Gareth Miller (@geemiller71) reported 25 minutes ago from South Shields, England

  @virginmedia Dont wanna air my business over a feed. Asvised phone we got was outa stock. Faulty phone . Was gonna exchange bit out of stock.i had to cancel contract then take a new one out. But send phone back but wife hasnt a spare???

• 
  Deborah Gibson (@Deborah24780132) reported 27 minutes ago from Newburn, England

  @VirginMediaCorp @virginmedia sort your employees out, two days in a row they have called me and hung up when I asked them to remove my number from your system. Poor customer service !!!!

• 
  Real Gaz on a proper bike #fbpe (@gazza_d) reported 28 minutes ago from South Shields, England

  @_MMaritima @virginmedia I'd say that needs an engineer visit then at least. Probably either a bad connection or a flakey modem. Phone and log it every time it goes off.

• 
  Paul Jukes A874036 (@UnicornRunning) reported 29 minutes ago from South Shields, England

  @virginmedia Lots of people are complaining about this on the customer forums. We've had very little downtime since the separate router was connected, it's suddenly gone to pot and seems to be a general issue at the moment.

• 
  Karl Ward (@Look_North) reported 32 minutes ago from Whitley Bay, England

  @virginmedia There are no issues in the region apart from your appalling service.

• 
  Trid (@TrevorRidley) reported 37 minutes ago from Whitley Bay, England

  @Designer_Ross @SkyHelpTeam @virginmedia Yeah that’s the issue I’ve come across . Slow download speeds but always reported at just above the payment threshold. It’s got worse recently

• 
  LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported 37 minutes ago from Whitley Bay, England

  @virginmedia 17 days with no TV service, finally resumed today after another manual restarts at this end. Any chance of a refund of half of this month? That's pretty dire.

• 
  Sam (@purplelime) reported 43 minutes ago from South Shields, England

  @virginmedia I’m signed in but I see no option to test the landline. I clicked on ‘fix landline’ but that just sent me back to the main menu page.

• 
  Sam (@purplelime) reported 44 minutes ago from South Shields, England

  @virginmedia Yes, it’s the email address that Virgin gave them for setting up the o2 mobile account. I spoke to o2 this morning and they’re having trouble changing it or even sending a text to us for security purposes to the number we are porting because that is now inactive.

• 
  Trai Anfield (@TraiAnfield) reported 48 minutes ago from Whitley Bay, England

  @virginmedia @virginmedia service from you has been poor for months - missing the footie is just the last straw. Kindly send an engineer to fix our broadband - the wires at the wall outside are exposed and when we test each day our speeds are below 20MB/s when we are paying for 100+ Thank you

• 
  Paul Jukes A874036 (@UnicornRunning) reported 49 minutes ago from South Shields, England

  @virginmedia @VMHelpDesk Internet connection is intermittent in NE34, has been since at least Saturday. Connection drops at random. Have just restarted router again as I'm working from home & need to be online, no idea how long this will last. Not the only one having issues.

• 
  Chris Johnson (@ChrisJ94_) reported 58 minutes ago from Wallsend, England

  . @virginmedia rang virgin last week to move house. You've done the external install yesterday but haven't turned up for internal install today. Tried to log into my account and it says my package is cancelled no options for support at all. Called and hung up on before answer.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gen X (@trail_71) reported 6 minutes ago

  @virginmedia It says there’s a fault but hoping to fix by May 18th 🤷 I’ve rebooted the box and it seems fine now

• 
  Just D. (@DuggyStand) reported 6 minutes ago

  @virginmedia Thanks guys. Hes okay. But I think he wants to cancel his Sky Sports subscription now That correct @TruthTalkingMav ?

• 
  Kirsty ✨ (@Kirsty__x3) reported 7 minutes ago

  @virginmedia I have done this, it says there is no issues in my area, Iv restarted several times, checked everything is connected and still not working

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 9 minutes ago

  @virginmedia Multiple random outages over 24 hours, and your virgin status page does not work properly. Should have stayed with BT in 2 years and had no outages. Regret joining virgin media , poor internet and poor technical support.

• 
  Basquildol 💙 (@basquildol) reported 10 minutes ago

  @virginmedia been on the same DM thread for 3 & a half hrs now , still no resolution and the last person who responded 17 mins ago answered the wrong query, pls can someone who has proper answers respond? Thanks

• 
  DÏE BLUE BARON (@duke_olaf) reported 14 minutes ago

  @virginmedia You’re charging me £52 a month and I can’t use my service absolute criminals

• 
  Joseph Adams (@_MeJAdams) reported 14 minutes ago

  @virginmedia - raise a complaint and try to call you guys (as per your email) but nobody will let me speak to you. Also I love how you claim to have tried to contact me 10 mins before the complaint was raised. Time travel is real, apparently

• 
  Charlotte Riggio (@MsLiberty1776US) reported 15 minutes ago

  @virginmedia thanks 4 inviting me 2,DM u about the @virginmedia failings for a blind & 1 has lung cancer & the damage @virginmedia did to our Grade listed Property! still no TV a month & 3 engineers £ 8 phone calls later, & the supervisor engineer ur sending today for £25! #disabilitydiscrimination

• 
  Jonathan Tyler (@jonotyler80) reported 19 minutes ago

  @virginmedia Hi im Having trouble with my Internet can you confirm there's an issue please DE75 7DH no26

• 
  K D (@kevdev83) reported 20 minutes ago

  @virginmedia Any idea why my Internet is so crap today on the wirral literally dropping out constantly and it's the holidays the kids are going mad