Virgin Media Outage Report in Mitford, Northumberland, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mitford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mitford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Mitford, Northumberland, England
The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, North Shields, Wallsend, Jarrow, Whitley Bay and South Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Wi-fi | |
| North Shields |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mitford, England
Latest outage, problems and issue reports in Mitford and nearby locations:
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Scott Noble
(@ScottN1504) reported
from
Newcastle upon Tyne, England
Has anyone ever sent anything back to virgin media before? Need some help if possible
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Sam
(@purplelime) reported
from
South Shields, England
@virginmedia No, service page still says all services are fine but my landline still not working.
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Edan Kidd
(@KiddEdan) reported
from
Whitley Bay, England
@virginmedia two nights in a row the internet goes down, yous are a bag of shite
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Sam
(@purplelime) reported
from
South Shields, England
@virginmedia I didn’t get the opportunity to call yesterday, but I noticed last night that it’s working again. There was nothing mentioned on service page (not unusual) but there must’ve been a fault that was eventually fixed.
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Steve Dey
(@Stevedey) reported
from
Newburn, England
@GingesLife @virginmedia Honestly mate it’s a joke! Just paid the bill yesterday and now the cheeky buggers can’t even provide the service they charge us so much for.
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Sam
(@purplelime) reported
from
South Shields, England
@virginmedia I’m signed in but I see no option to test the landline. I clicked on ‘fix landline’ but that just sent me back to the main menu page.
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Paul Jukes A874036
(@UnicornRunning) reported
from
South Shields, England
@virginmedia @VMHelpDesk Internet connection is intermittent in NE34, has been since at least Saturday. Connection drops at random. Have just restarted router again as I'm working from home & need to be online, no idea how long this will last. Not the only one having issues.
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Sam
(@purplelime) reported
from
South Shields, England
@virginmedia can you let me know if are there any problems with landline in the NE34 area? Can’t make or receive calls, not sure how long it’s been this way. Your status page says all services are fine. Thanks.
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JOP
(@40yearsofhurt) reported
from
Newcastle upon Tyne, England
@Magpie24_7 Fitness levels of Virgin Media are poor.
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Michael Taylor
(@mickeywhizz) reported
from
Newburn, England
@markcatchlove @virginmedia Pleased it’s not just me Mark. It really pee’s me off the contempt with which they treat their existing, loyal customers, some of whom have remained loyal since the days when they were Telewest. #newcustomersonly
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Paul Jukes A874036
(@UnicornRunning) reported
from
South Shields, England
@virginmedia The Hub is in modem mode connected to a separate wireless router as the Hub's WiFi has been poor since we got it, so technically it's a wired connection. Router's connection is lost when it drops so no devices can connect wirelessly. Has been stable for about 3 hours now.
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Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
@bt_uk you have 45 mins to meet the 10-12 appointment. That I took the day off for. Defo looks like I'm going to be a @virginmedia customer soon.
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Dowlo
(@dowlo100) reported
from
Whitley Bay, England
@virginmedia my elderly mother has been trying to contact you for over 3 weeks now to cancel her sub as it has gone up £60 pm. She has been out on hold numerous times and cut off no help on chat etc. her only option now is to cancel the DD as she can’t afford this anymore… help
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NETheatreGuide
(@NETheatreGuide) reported
from
Walker Gate, England
Time for the @virginmedia renewal. They want to hike the price. We want a new reliable WiFi box which they promised but didn't deliver last time. To be honest @BT is looking attractive as they may improve the signal around the house.
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Sam
(@purplelime) reported
from
South Shields, England
@virginmedia No help needed, thanks - just praising the deal I was given last night 🙌
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Mazza 66
(@66_mazza) reported
from
Newcastle upon Tyne, England
@virginmedia 4 hrs of drivel,inane quedtions 5 TIMES I'VE PROVIDED SECURITY,5 plus hours now,no more,your latest un helpful operator is now asking about moving house WHAT???? I want out ASAP,my god no wonder you amateurs get bad press,Im actually questioning their ability to even read????
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Paul Jukes A874036
(@UnicornRunning) reported
from
South Shields, England
@virginmedia Lots of people are complaining about this on the customer forums. We've had very little downtime since the separate router was connected, it's suddenly gone to pot and seems to be a general issue at the moment.
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liam sholder
(@liamsholder91) reported
from
Newcastle upon Tyne, England
@virginmedia why is phone network not working and plus can't phone people or text tryed restarting phone still. Nothing can't even ring you guys WTAF
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Robby #CelebrateNeighbours
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@virginmedia Any idea when my service will be back? Hub is flashing green. I'm working from home so need it urgently.
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Paul Jukes A874036
(@UnicornRunning) reported
from
South Shields, England
@virginmedia Nothing reported when I checked before tweeting. Seems to have stabilised for now but must've dropped 15-20 times in the last 48h. No faults were reported on the site when my father-in-law had a complete loss of service a couple of months ago, but it was reported on the helpline.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Zeta.J
(@gitaji) reported
@virginmedia Hello, I am disappointed that after being a loyal customer for over 12 years I have been asked to pay for equipment. I moved house and VM do not have cables so I have to go with another provider. They still want payment for equipment
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Chazz Coombes
(@CharlesCoombes) reported
2of2 @virginmedia, so paying for a service that is unreliable & not working. When i call to sort it just go round in circles with a computer, just want to speak to someone. Or simple answer is i take my money else where. End off
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Susana Mendonça
(@susana_mendonca) reported
@virginmedia what is going on with your broadband?! Your customer service just told me wifi in N11 area wouldn’t be working until Tuesday!! How can it take that long to fix it?
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Chris Richmond
(@richie8410) reported
@virginmedia Yes as I say you just keep moving the time back from 23:45 last night to 10:00 this morning; and no doubt another push back to a thin air picked time in the next 35mins. Presumably same issues in KT as TW that we have had several times the last cpl mths and aren’t updated on fix
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Nader Jegham
(@Naderjegham) reported
@virginmedia Regarding the V6 I was told they’ll send me 1 but when I called back to get help with the internet I asked if the V6 was on order and was told there’s nothing showing in my account. As for heating router is hot to touch and requires rebooting constantly
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Chazz Coombes
(@CharlesCoombes) reported
@virginmedia Hi, yes i am when i enter my details i just get redirected back to the start of it all. Such a poor service. I have been a loyal customer for many years now & with the continued issues over the last year or so. Think its time to move on from Virgin
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alistair.sterling
(@alistairster1) reported
@virginmedia Issue updates We can email or text you (your choice) with updates on this issue, and tell you when it's been done. This is cut/paste from virgin website. So again no answers given to my questions. Where are my updates for ever moving fix time (now 12 pm was 9am and then 10am)
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My quiet account
(@CaSurreyLady) reported
@virginmedia Wow your connection is really struggling the last 48 hours. I’ve been fortunate to not have any problems prior to this…what’s going on?
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Hubster
(@Hubster999) reported
@brucemurchie @virginmedia Not a good idea declaring outages in a postcode district. Well known that burglars trawl provider feeds, knowing all those security cameras will be off line. Suggest you stick to private messages rather than attracting trouble to our area please.
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Sankar
(@sankark4) reported
@virginmedia No reply received yet on the complaint.