Virgin Media outages and service status in Mitford, England

Problems in the last 24 hours in Mitford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mitford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mitford, England

The most recent Virgin Media outage reports came from the following cities: South Shields, Blyth, North Shields, Jarrow, Whitley Bay, Borough of North Tyneside, Wallsend, and Bedlington.

City	Problem Type	Report Time
South Shields	Total Blackout	1 day ago
Blyth	Internet	4 days ago
North Shields	TV	6 days ago
Jarrow	TV	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Mitford, England

Latest outage, problems and issue reports in Mitford and nearby locations:

• 
  Phil Nicholson (@PhilNicholson13) reported 26 seconds ago from Whitley Bay, England

  @virginmedia No. A problem with order of some description.

• 
  Jacqueline Critchley (@Jacq_Critch) reported 4 minutes ago from Longbenton, England

  @virginmedia @Steven_Smith89 I’ve tried reaching out via the telephone number provided on your website, however despite numerous attempts I have failed to speak to anyone & a fault at your end meant that the line went dead yesterday as I got through... why do you make this so difficult? PLEASE HELP 🙏

• 
  Paul fletcher (@P25_Fletch) reported 5 minutes ago from South Shields, England

  @virginmedia Hi, I’ve tried to call 5 times to cancel services without success. I’m emigrating in January and I’ve no idea how else to try and contact you. Could someone please DM me so I can pass on phone number to receive a call ?

• 
  Trish (@YummyMummyMo) reported 8 minutes ago from Whitley Bay, England

  @kidneydoc101 @virginmedia @virginmedia reply to your customer, and sort out the problem. It's not difficult.

• 
  Paul Jukes A874036 (@UnicornRunning) reported 12 minutes ago from South Shields, England

  @virginmedia The Hub is in modem mode connected to a separate wireless router as the Hub's WiFi has been poor since we got it, so technically it's a wired connection. Router's connection is lost when it drops so no devices can connect wirelessly. Has been stable for about 3 hours now.

• 
  Chrissie (@chrissielouenid) reported 13 minutes ago from Newburn, England

  @virginmedia poor service strikes again !

• 
  Jeff’s World (@JeffsW0rld) reported 15 minutes ago from Walker Gate, England

  @virginmedia Please sort your complaints team out.... I’ve been promised a resolution numerous times over the last few months and still nothing. what a complete embarrassment they are.

• 
  JoshSlesser (@Slesss_) reported 20 minutes ago from South Shields, England

  @virginmedia After speaking to yet another member who stated they couldn’t do anything about it, I said I was going to cancel so I was transferred. The guy I spoke to was for once someone I could understand, he was able to sort my issue out in 10 minutes after being on the phone for 1 hour

• 
  me (@shenry1972) reported 25 minutes ago from Whitley Bay, England

  @virginmedia According to your Customer Service I was informed I was to get a phone call by 5pm on Wednesday. When I rang back on Thursday to complete my order for a replacement box (after being offered a V6 but would have to pay installation) I was told no later than 5pm Friday.

• 
  Neil Todd (@Neil_Rivelino) reported 31 minutes ago from Mitford, England

  @virginmedia @virginmedia still no reply. Have asked 3 times how 2 claim back for our additional browsing fees incurred due 2 #VirginMedia’s incompetence & are ghosted by your ‘customer resolve agent’. great when we spoke to her, was clearly pacifying.Happy to name her & share her email here?

• 
  ChrisV2theP™ (@vanderpijpen) reported 32 minutes ago from Wallsend, England

  @virginmedia Through WhatsApp chat lastnight said it was done received email saying added. Checked tonight still not working. Phonecall to your call centre 3 operators still not working now waiting for a technician 2 call me back apparently within 4hrs

• 
  John Barrass (@john_barrass) reported 33 minutes ago from Cramlington, England

  @virginmedia why can’t I get through on the phone to cancel my broadband ? I’ve also been in the queue for hours in online Chat, ridiculous customer service

• 
  LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported 38 minutes ago from Whitley Bay, England

  @virginmedia Can I win a TV service that works (Thursday 2nd Dec it's been off since) , or internet with no huge drop outs please? Or a link that works to fix anything. #AllIWantForChristmasistheserviceipayfor

• 
  Mark Carruthers (@MarkCarruthers_) reported 39 minutes ago from Wallsend, England

  What an absolute farce @virginmedia are. Pay a ridiculous amount each month for slow broadband that regularly doesn’t work. Now on to a second day with no service and TiVo is also down. Pathetic.

• 
  Phil Nicholson (@PhilNicholson13) reported 45 minutes ago from Whitley Bay, England

  @virginmedia Sort my order out please.Due on Monday, not delivered.6 calls Tuesday & Wednesday,told it would be here today, yet Yodel tracking shows they haven’t got it from you.1st week as a @virginmedia customer 😡. Worst of all handlers have made me feel like it’s my problem #woefulservice

• 
  LadyDi (@didixon74) reported 48 minutes ago from Blyth, England

  @virginmedia In October agreed new contract, came to install last week got new router and have since cancelled the packages that was agreed. I am now been charged more and getting less services. Tried to resolve last week over the phone & not no further forward so just want to cancel now.

• 
  The Geordie Villan (@geordievillan1) reported 48 minutes ago from South Shields, England

  3rd dayin a row on hold to @virginmedia to cancel my TV package and again its over 45mins no answer. Shocking customer service like.

• 
  Paul Jukes A874036 (@UnicornRunning) reported 51 minutes ago from South Shields, England

  @virginmedia Nothing reported when I checked before tweeting. Seems to have stabilised for now but must've dropped 15-20 times in the last 48h. No faults were reported on the site when my father-in-law had a complete loss of service a couple of months ago, but it was reported on the helpline.

• 
  Malcolm Sinyard (@Mal_Area) reported 56 minutes ago from Whitley Bay, England

  @virginmedia Your having a laugh my download speed is 0.03 mbs and its still crap!!!!

• 
  Paul (@Wilbaharris) reported 57 minutes ago from Whitley Bay, England

  @virginmedia What an absolute shower of **** your customer services are, goodbye don’t contact me again!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Percival Merganser (@lennylaw) reported 3 minutes ago

  Really good point from Steve. 0345 454 1111 How did I find the number? Went to the “accessibility support” tab on the My Virgin Media app. Always imagine you have a disability. Did they ask? Did they arse. Goes straight to the helpline.

• 
  FordPrefect (@fp2072) reported 11 minutes ago

  @virginmedia 20+ years of being with you and I'm leaving as you want to charge me nearly 50% more than a new customer, go figure

• 
  B (@sham91) reported 14 minutes ago

  @virginmedia how the f**k is internet down again 3rd time today in BD2 3BA area?

• 
  Pickle (@PickleSchmickle) reported 14 minutes ago

  @virginmedia I’ve been trying to contact you for 3 days, to replace a hub as the current one has no power and the power cord that is broken seemingly doesn’t exist for a Hub 4. No internet for 4 days. What do you suggest we do next to get someone’s attention? #virginmedia

• 
  Emily Atkins (@bahallathegreat) reported 16 minutes ago

  @virginmedia guys come on sat and the internet is down what’s going on this keeps happening every other week. I know the weather is bad but I pay good money I think I’ll have to go back to bt when contracts over

• 
  Marion Browne (@MarionBrowne42) reported 17 minutes ago

  @keithapearson @virginmedia @MartinSLewis I think Yodel can challenge VM. They left a package at my neighbour no2, due to the layout of the close, no2 is nowhere near no3 and the photo of proof is also not no2 unless you are in the next close 🤬 An hour on a chat to discover that the driver is an idiot.

• 
  Brandon Fletcher (@FletchLCFC92) reported 19 minutes ago

  @virginmedia why don’t you lot just leave stuff alone! Updated my tv box and now it don’t work… Shock!! Time to look at moving to sky instead of your overpriced **** stuff!!

• 
  Tom Phelan (@tomphelan01) reported 19 minutes ago

  @SeanMoy98947674 @bartleyj49 Not just matt cooper, virgin media are as bad. Every night you turn on the telly hes the first ginit you'd see. Biased, bitter little man

• 
  Adam Marsden (@TheAdamMarsden) reported 20 minutes ago

  @virginmedia absolute garbage- was told moving house would be a ‘smooth’ transition? Instead charging me for two accounts, harassed via email and phone. Told this would be resolved. ALL LIES. Now they’ve cut our internet off. DO NOT TRUST!

• 
  LynneN 🌸✝️ https://www.youtube.com/watch (@nightsong53) reported 21 minutes ago

  @marypaul32 @virginmedia Every organisation appears to be incompetent. Its on such a grand scale now that it seems deliberate because such things do stress the human bodi. We got hold of Asda mobile and thei said it could take 2 days to fix but it's on now. I am way behind with stuff though. 8wks ombdsma