Virgin Media Outage Report in Mitford, Northumberland, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mitford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mitford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Mitford, Northumberland, England
The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, South Shields, Wallsend, North Shields, Whitley Bay, Jarrow and Borough of North Tyneside.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
TV | |
| South Shields |
TV | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| South Shields |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Mitford, England
Latest outage, problems and issue reports in Mitford and nearby locations:
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Niko
(@NikoSarcevic) reported
from
Newcastle upon Tyne, England
@virginmedia Service page doesn’t indicate anything. I’ve checked all the devices (I only use the wifi no lan cables) and nothing is connected.
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Nigel Auchterlounie
(@spleenal) reported
from
Whitley Bay, England
Hi @virginmedia i just had a call He said was from your technical department (We have been having quite a poor service from you over the last few months) He said he had to optimise the router & asked me to go to a site starting w3c Hung up because not a virginsite Was it you?
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me
(@shenry1972) reported
from
Whitley Bay, England
Dear @virginmedia, why is your WiFi so bloody awful? Another day of resetting, rebooting etc etc and it's still **** 😩
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Malcolm Sinyard
(@Mal_Area) reported
from
Whitley Bay, England
@virginmedia Well it said no issues, but all my devices will not connect, rebooted router. Nothing..
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me
(@shenry1972) reported
from
Whitley Bay, England
@virginmedia Okay so why was I told it would be coming by post in 5 working days and why have I still not had a call from an engineer? Kind of my main issues and you can't blame Yodel for them!!
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Michael Gray 💙
(@MJGray1963) reported
from
Newcastle upon Tyne, England
@virginmedia Customer service non existant
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Chris Higham
(@rl_chris_higham) reported
from
Newcastle upon Tyne, England
@k_faulkner @virginmedia @jimconey I only got offered the new customer deal 20 days into my 30 day notice period after actually quitting! By which point I'd already signed up with someone else
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me
(@shenry1972) reported
from
Whitley Bay, England
@virginmedia I suggest you feed this back to Customer Service as I very much doubt I'm the first customer who's been misinformed on this. The engineer was supposed to be calling about my ongoing intermittent service issues, with both TV and internet.
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ChrisV2theP™
(@vanderpijpen) reported
from
Wallsend, England
@virginmedia Rubbish! That number is automated said sent signal 2 switch off box and restart didn't happen spend another hr on phone explaining issue 2 4 different advisers!!! Worst service I've ever received complete garbage
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me
(@shenry1972) reported
from
Whitley Bay, England
@virginmedia According to your Customer Service I was informed I was to get a phone call by 5pm on Wednesday. When I rang back on Thursday to complete my order for a replacement box (after being offered a V6 but would have to pay installation) I was told no later than 5pm Friday.
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Niko
(@NikoSarcevic) reported
from
Newcastle upon Tyne, England
@virginmedia I see. It is very unfortunate as I cannot do my work when I’m not online and I also spend more on mobile internet because the service I pay for regularly is simply not there.
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JoshSlesser
(@Slesss_) reported
from
South Shields, England
@virginmedia @O2 your volt supercharge is a con! Why has my virgin media bill doubled and I’m being charged for making changes to my bill, none of this was mentioned to me this is a breach of contract im not paying almost £100 just cancel my package if that’s the case
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Malcolm Sinyard
(@Mal_Area) reported
from
Whitley Bay, England
@virginmedia service down NE26 PANTS
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me
(@shenry1972) reported
from
Whitley Bay, England
Why is @virginmedia customer service so unrelentingly bloody awful?? Still no call from an engineer, told replacement TiVo box would come by post for it to come out by courier and get notified of this 20 minutes after the delivery window has started and I was at work 😡
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JoshSlesser
(@Slesss_) reported
from
South Shields, England
@virginmedia these past few weeks my wifi signal has been absolute dog, I used to be able to get good signal all around the house, now barely get goof signal in my kitchen no more than 10m away from the hub, my TV which is about 2m away only gets 30mbps when my package is 200??
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JoshSlesser
(@Slesss_) reported
from
South Shields, England
@virginmedia After speaking to yet another member who stated they couldn’t do anything about it, I said I was going to cancel so I was transferred. The guy I spoke to was for once someone I could understand, he was able to sort my issue out in 10 minutes after being on the phone for 1 hour
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Chris Wade
(@chriswadehome) reported
from
Whitley Bay, England
@virginmedia how do I manage the devices registered to the virgin tv go app. Online help not any help
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ChrisV2theP™
(@vanderpijpen) reported
from
Wallsend, England
@virginmedia Yeah because they couldn't get it to work so my problem was hardly resolved!!!!!!
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Deborah Gibson
(@Deborah24780132) reported
from
Newburn, England
@VirginMediaCorp @virginmedia sort your employees out, two days in a row they have called me and hung up when I asked them to remove my number from your system. Poor customer service !!!!
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ChrisV2theP™
(@vanderpijpen) reported
from
Wallsend, England
@virginmedia Through WhatsApp chat lastnight said it was done received email saying added. Checked tonight still not working. Phonecall to your call centre 3 operators still not working now waiting for a technician 2 call me back apparently within 4hrs
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ben
(@yorkshireginner) reported
No option these days other than to swap between @skytv and @virginmedia. Virgin expecting me to pay £550 more over the price of a new customer over the contract, losing them in the process a customer on the top bundle (that's price after haggling). Time to call sky
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Matt McCorry
(@MattMcCorry2671) reported
@virginmedia But it is showing a fault? Is this an area issue or just my issue??
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Kris Foster
(@KrisFoster1) reported
@virginmedia Hi no known issues, the message on the phone said your improving your service and it will be better by 12:10? The service was fine, improving the service had meant I have no internet.
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Michelle M
(@dontthinkso2020) reported
@virginmedia can you please resolve the constant on off internet in L30 area. Homeworkers aren’t able to work with this shockingly appalling internet - 8 times it’s gone down today!!
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Niction
(@NicShoneeBoy) reported
Useless! @virginmedia day 5 of apologies and numskullery that follows, mainly customer service lies. #virginmedia #virginmediadown
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jimbo
(@jammy1000) reported
@virginmedia I still have no contact from you via Twitter, email, DM! How an@I meant to resolve an issue with a closed account????
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Carl
(@CarlDooley) reported
@virginmedia @Ofcom It’s not confusion. It’s what I was told. Please can you address my question regarding an interim solution. I’m not asking for anything unreasonable, just a means to get online until you sort out your cabling. We NEED to work from home.
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Blue mick
(@mickyj1878) reported
@PhilSkelly67 @virginmedia Horrible service mate. I was with them for 14 years and they only ever offered me things when I cancelled it.
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Alastair Paterson
(@Alastairjp82) reported
@virginmedia are there any known issues in the SL7 area?
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Harrison B
(@_harrison_b) reported
@virginmedia Osborne Gardens, Harrogate, HG1 2EE. I can’t see anything written on it but looks like coaxial cable inside, my house number is on one and I am a customer of yours. It’s been hit by a few cars I think.