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Virgin Media outages and service status in Mitford, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Mitford, including 0 direct reports.
  • The most common problems reported in this area mention TV, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 4, 8:35 PM GMT+1.
  • 40% TV (40%)
  • 20% Wi-fi (20%)
  • 20% Phone (20%)
  • 10% Internet (10%)
  • 10% Total Blackout (10%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Mitford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mitford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mitford, England

The most recent Virgin Media outage reports came from the following cities: Wallsend, Jarrow, South Shields, Blyth, North Shields, Whitley Bay, and Borough of North Tyneside.

CityProblem TypeReport Time
Wallsend Wi-fi 1 day ago
Wallsend Phone 6 days ago
Jarrow Total Blackout 7 days ago
Wallsend Phone 7 days ago
South Shields TV 10 days ago

Nearby cities with recent reports

Wallsend

3 recent signals

1 day ago
Jarrow

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Mitford, England

Latest outage, problems and issue reports in Mitford and nearby locations:

  • TrevorRidley
    Trid (@TrevorRidley) reported from Whitley Bay, England

    @Designer_Ross @SkyHelpTeam @virginmedia Yeah that’s the issue I’ve come across . Slow download speeds but always reported at just above the payment threshold. It’s got worse recently

  • Carl_Walsh33
    Carl Walsh (@Carl_Walsh33) reported from Wallsend, England

    @jmstocka @virginmedia Has to be the worst app going. It regularly says this to me despite the 47 step verification

  • iYogaBody
    Tatiana M Newton (@iYogaBody) reported from Whitley Bay, England

    @virginmedia it’s simply Disgraceful! As @gmail email user I CAN NOT logging into my own account to check my bill- is it even legal?? After 1 hour of ohone convo with @virginmedia agent my problem is not solved and I’m back in the loop 🔁

  • shenry1972
    me (@shenry1972) reported from Whitley Bay, England

    @virginmedia According to your Customer Service I was informed I was to get a phone call by 5pm on Wednesday. When I rang back on Thursday to complete my order for a replacement box (after being offered a V6 but would have to pay installation) I was told no later than 5pm Friday.

  • UnicornRunning
    Paul Jukes A874036 (@UnicornRunning) reported from South Shields, England

    @virginmedia Lots of people are complaining about this on the customer forums. We've had very little downtime since the separate router was connected, it's suddenly gone to pot and seems to be a general issue at the moment.

  • Neil_Rivelino
    Neil Todd (@Neil_Rivelino) reported from Mitford, England

    @virginmedia We’ve never received a reply and no out of office. My wife has sent a chase last night. Feel really let down by @virginmedia #LetDown #PoorCustomerExperience

  • liamsholder91
    liam sholder (@liamsholder91) reported from Newburn, England

    @virginmedia trying to pay my Internet bill and its saying all my information is wrong??can you help

  • purplelime
    Sam (@purplelime) reported from South Shields, England

    @virginmedia I didn’t get the opportunity to call yesterday, but I noticed last night that it’s working again. There was nothing mentioned on service page (not unusual) but there must’ve been a fault that was eventually fixed.

  • allymcgeorge
    Alvin TX Fernandez (@allymcgeorge) reported from Whitley Bay, England

    @virginmedia hi I need to cancel an engineer appointment but clearly you've made this difficult to do. Any thoughts?

  • geemiller71
    Gareth Miller (@geemiller71) reported from South Shields, England

    @virginmedia Dont wanna air my business over a feed. Asvised phone we got was outa stock. Faulty phone . Was gonna exchange bit out of stock.i had to cancel contract then take a new one out. But send phone back but wife hasnt a spare???

  • purplelime
    Sam (@purplelime) reported from South Shields, England

    @virginmedia I was told to log into the Myo2 app to change it myself, but I have been sent no login details and of course if the email address is incorrect it won’t be recognised if I try to register. O2 said we would receive texts with updates on number port timeline but had no communication

  • mickeywhizz
    Michael Taylor (@mickeywhizz) reported from Newburn, England

    @markcatchlove @virginmedia Pleased it’s not just me Mark. It really pee’s me off the contempt with which they treat their existing, loyal customers, some of whom have remained loyal since the days when they were Telewest. #newcustomersonly

  • PatternThimble
    Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk you have 45 mins to meet the 10-12 appointment. That I took the day off for. Defo looks like I'm going to be a @virginmedia customer soon.

  • JeffsW0rld
    Jeff’s World (@JeffsW0rld) reported from Walker Gate, England

    @virginmedia Please sort your complaints team out.... I’ve been promised a resolution numerous times over the last few months and still nothing. what a complete embarrassment they are.

  • DJLKP
    LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported from Whitley Bay, England

    @virginmedia All on screen instructions followed, waited til I finished work today to check and it still doesn't get past 25% on the "searching for channels" page... Just taken the direct debit for a service which has been broken since 2.12.21...

  • Neil_Rivelino
    Neil Todd (@Neil_Rivelino) reported from Mitford, England

    @virginmedia @virginmedia still no reply. Have asked 3 times how 2 claim back for our additional browsing fees incurred due 2 #VirginMedia’s incompetence & are ghosted by your ‘customer resolve agent’. great when we spoke to her, was clearly pacifying.Happy to name her & share her email here?

  • PhilNicholson13
    Phil Nicholson (@PhilNicholson13) reported from Whitley Bay, England

    @virginmedia Sort my order out please.Due on Monday, not delivered.6 calls Tuesday & Wednesday,told it would be here today, yet Yodel tracking shows they haven’t got it from you.1st week as a @virginmedia customer 😡. Worst of all handlers have made me feel like it’s my problem #woefulservice

  • Steven_Smith89
    Steven Smith (@Steven_Smith89) reported from Longbenton, England

    @virginmedia @panzerfaust81 Any chance we can cancel as your customer service team hang up after waiting an hour on hold? Sick of your dreadful service. Please contact me as this is a joke. Need to leave due to moving home and you make it even harder @Ofcom

  • rayspencermbe
    Ray Spencer MBE (@rayspencermbe) reported from South Shields, England

    Stay Healthy Stay Safe -final message from @virginmedia text service. It should read stay patient stay calm. Hopeless service and very slow!! I never thought I say I’d rather just wait on hold for the operator

  • liam_Tinybuddy
    Liam (Tinybuddy) (@liam_Tinybuddy) reported from Newburn, England

    @virginmedia why do I keep getting texts about my spending cap I don't even have one can you please help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • gerordaqs
    gearoida nic uaid (@gerordaqs) reported

    Why do we put up with those 2 ***** on @virginmedia ? Swear to god, don’t want English style arse licking but they could at least support Irish team! #AUSvIRE

  • KaloryferR22
    Kaloryfer z Reymonta (@KaloryferR22) reported

    @virginmedia Absolutely disgusting service. Been having intermittent connection for the past few weeks. They have better internet in Africa.

  • ukimag
    maggie manders (@ukimag) reported

    @PGreenwoodCBFM @virginmedia @Virgin Me too 😡been on phone for over an hour passed to 4 different agents who tried but were unaware of it being a national issue. Waiting for a call back. Thanks for post - good to know it is not just me.

  • ACLegalServices
    Legal Eagle. (@ACLegalServices) reported

    @virginmedia I am seriously thinking of leaving Virgin after 25 years or so as you are about to double my bill to £62.00 a month for speeds of 120mbps. Any recommendations to replace them with a reliable service, that I have had with Virgin. Difficult to talk to them on phone

  • duranie1000
    MeddazzaDuranie (@duranie1000) reported

    @virginmedia That is not good enough. I need my service back today. Someone at the property WFH and has not been able to work for a week

  • haditaminuteago
    TinaThomas (@haditaminuteago) reported

    @virginmedia our internet has gone down, AI bot says we need a new hub and will send one in 3 to 5 days . Will I get a refund for the days I have no service?

  • waughzone
    Duncan Waugh (@waughzone) reported

    @virginmedia No change. Service still intermittent at best.

  • clairebearcg
    claire bear (@clairebearcg) reported

    @Libra_Comms @virginmedia virgin media is completely ******* useless. they always pull this **** right when you actually want to sit down and watch tv 🙄

  • BendyBen999
    Ben (@BendyBen999) reported

    @virginmedia @Ash_GW The most useless customer services ever. Just a bot reply

  • KarenF55078163
    KarenF (@KarenF55078163) reported

    @virginmedia Virginmedia broadband and other services are, once again, down in the postcode NW1 9TY (from 10.00 this morning). This is the third time in two weeks. According to their updates, the estimated repair time is 8 July at 15.07 !