Virgin Media Outage Report in Mitford, Northumberland, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mitford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mitford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Mitford, Northumberland, England
The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, North Shields, South Shields, Borough of North Tyneside, Bedlington, Wallsend and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Mitford, England
Latest outage, problems and issue reports in Mitford and nearby locations:
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FSV Photography
(@FSVPhotography) reported
from
South Shields, England
@virginmedia #virginmediasaga on hold to yourselves again. #youneednewholdmusic. Although I do find it ironic that you play a song with the lyrics 'I'm a sucker for you. The only suckers are the customers like me that can't seem to get issues resolved! #virginmedia #thieves
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Gill Anderson
(@gilly562) reported
from
South Shields, England
@virginmedia no virgin mobile service, can’t make calls, can’t text or receive. No 4G. Been like this for an hour!! PLEASE CAN SOMEONE AT VIRGIN RESPOND!!! Lots of unhappy customers
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IanBurns
(@ll370) reported
from
Newcastle upon Tyne, England
@virginmedia 2 weeks back with you and my signal keeps dropping almost every single day, best internet provider. I think I have grounds to terminate my contract. What a joke
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FSV Photography
(@FSVPhotography) reported
from
South Shields, England
So your staff forgot to cancel my service properly and then conveniently raised two new bills rather than giving us the 70 pound you owe us. 2 X managers and not a clue between any of them #virginmedia #thieves #makethecustomerpayforyourmistakea
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FSV Photography
(@FSVPhotography) reported
from
South Shields, England
@virginmedia Cancelled the account on 28th or 29th March. Was told by one of your staff members that the service would be cancelled immediately and that #virginmedia owed us just over £70. She also cancelled the direct debit, agreed to send a cheque for the balance to an alternative address
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Janice
(@Janthebestmam) reported
from
Walker Gate, England
@virginmedia no just have to put password and email address in. The green tick appear then keeps saying sign in
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Michael Taylor
(@mickeywhizz) reported
from
Newburn, England
@markcatchlove @virginmedia Very much doubt it Mark; like I say- they have the market sewn up so can treat their existing customers with contempt.
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Janice
(@Janthebestmam) reported
from
Newcastle upon Tyne, England
@virginmedia i tried google and doesnt work.
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BIG PINK DRESS
(@bigpinkdressgnr) reported
from
South Shields, England
@virginmedia Your customer service was the worst ever One guy actually shouted at us Your TV never worked your internet went off at night We constantly had to reboot All while paying you a small fortune So no we won't be returning
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Steve Dey
(@Stevedey) reported
from
Newburn, England
@virginmedia must be 8pm. Internets down 😂 #clockwork
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FSV Photography
(@FSVPhotography) reported
from
South Shields, England
@virginmedia @virginmedia the Royal baby will have his own baby before you sort my issue out or answer the phone #virginmedia #virginmediasaga
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FSV Photography
(@FSVPhotography) reported
from
South Shields, England
@virginmedia We asked at the time of there was any money outstanding and we were told no. We were never told it takes 30 days to cancel. Again poor service from yourselves. I don't have the complaint number no as your staff keep hanging up
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FSV Photography
(@FSVPhotography) reported
from
South Shields, England
@virginmedia it's a shame I don't have a #timestone so I could go back and never get a service with you #stealingcustomersmoney
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mightymagpie99
(@mightymagpie99) reported
from
Newburn, England
@damieng5 @garethmck1987 @virginmedia @NETGEAR I agree. I have the same set up . With Virgin SH3 no wifi signal to conservatory. With Orbi mesh network wifi everywhere in house & in the garden too. Costs a bit more but woryh it IMO.
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FSV Photography
(@FSVPhotography) reported
from
South Shields, England
@virginmedia I am sick of contacting yourselves regarding it. Your company does not seem to know which department I need to speak to. One minute It's customer care, then movers, then disconnections, who pass me back to customer care. #notaclue #virginmediasaga
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FSV Photography
(@FSVPhotography) reported
from
South Shields, England
@virginmedia So another tonight wasted last night on the phone to all your departments and still no resolution. Still trying to make me pay your staff's mistakes. #virginmediasaga #thieves
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FSV Photography
(@FSVPhotography) reported
from
South Shields, England
Things that have happened in the time it takes for @virginmedia to resolve a complaint. #Royalbaby has been born, #Liverpool beat Barca, Maya got caught on #Emmerdale, #iran have threatened to change their #nucleardear. #virginmediasaga
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FSV Photography
(@FSVPhotography) reported
from
South Shields, England
@sky do you resolve customer complaints in less time than the 3 weeks @virginmedia need #imightneedanewprovider #coolingoffperiod #virginmediasaga
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Michael Taylor
(@mickeywhizz) reported
from
Newburn, England
@virginmedia just had a very frustrating afternoon with your call centre trying to dump our landline which we never use. After 13 years as a customer it is particularly galling to then see on the comparison sites how much more you value new customers.
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John Barrass
(@john_barrass) reported
from
Whitley Bay, England
@virginmedia is your broadband down in this postcode NE261AG plz
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jaime Castillo
(@DjinspirationJc) reported
@virginmedia @Beyonce Fix your internet services.
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Loulouland 🏴 🇮🇪
(@landloulou) reported
@virginmedia Can you tell me how I make an official complaint please. #virgin #virginmedia #virginmobile
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Priyanka Joshi
(@Priyank56244209) reported
@virginmedia I have not received the device yet which was scheduled to be delivered on 1st Feb.Tried checking with your team but no one is responding!!What kind of service is this?!!
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Joe MacQuarrie
(@zekepictures) reported
How is it NOT ILLEGAL @ConsumrRightsUK that @virginmedia provides no online form to cancel one's contract? I have been on hold, with chatbots, been disconnected several times? Going on 18hours now trying to cancel? WTF?
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evergreen
(@Evergreenbooce) reported
@virginmedia It didn't help, like everything else that has been suggested,the only thing I haven't tried is gluing my phone to one of the 3 masts that are around half a mile away
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Craig More UK/California
(@craigimore) reported
@virginmedia Thanks but that’s the problem it isn’t a form - it’s just a chat but that can’t help and then just disconnects after waiting for an agent - it doesn’t work
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Riley Coin
(@raaleh) reported
@virginmedia I'm afraid not. I just get taken to the normal customer landing page.
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Jeremy Allen
(@JerryFrostbite) reported
@virginmedia please stop reporting that there are no major issues in the GL52 area. Broadband has been mostly out for over 24 hours and TV is intermittent. Your phone help line says there is a problem but your website reports no problem - consistency would be great!
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Kitty. No Alt text = no retweet ♿🦓
(@Retro_Kitty79) reported
@virginmedia I’m afraid not, as I don’t have a secure Internet connection at present. I’ve written to your office in Sunderland so hopefully that will sort the problem. Thank you.
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Edwin Daniel
(@EdwinDa18453545) reported
@virginmedia This link has nothing to show. As i said my complaint was closed by the agent promising me a settlement check. Which has not yet come. I had a total of 10 days service and 50 days of total loss of service. initially the customer reps said all will be auto compensate then backed