Virgin Media Outage Report in Mitford, Northumberland, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mitford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mitford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Mitford, Northumberland, England
The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, South Shields, Whitley Bay, Bedlington, Wallsend, North Shields and Borough of North Tyneside.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
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| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Mitford, England
Latest outage, problems and issue reports in Mitford and nearby locations:
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Taylor
(@TaylorBurgen93) reported
from
Whitley Bay, England
@virginmedia your customer service team is about as much use as a chocolate fire guard! Routers not working switch off then back on... it’s broken I can book an engineer for Saturday....
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Julie Clay
(@julieclayevents) reported
from
Shiremoor, England
Don’t forget to cancel your @virginmedia @skytv package!!!! #nofootball 😢
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Mohammed Rashid Amin
(@M_RashidAmin) reported
from
South Shields, England
@vmbusiness I’ve send a direct message. Im absolutely angry and annoyed by the situation today. Worst customer service experience.
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Iain Hill
(@hilly_1986) reported
from
South Shields, England
@virginmedia Say no known issues. Wired is fine but WiFi all over the house is shocking! Tried moving the hub but can only go so far as it’s restricted by the wires.
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John Brunton
(@panicdragon8779) reported
from
South Shields, England
@virginmedia Think I have but any more problems I will give you a yell
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Barbara Foggo
(@barbarafoggo) reported
from
Whitley Bay, England
@virginmedia I really don’t think you can. Please provide me with an email address for the complaints department. I will write a full and detailed email and if no resolution I will forward my complaint to Ofcom.
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Craig Osborne
(@ozwaldo1985) reported
from
Wallsend, England
@LouisRoss67 Virgin Media box up to 2 and a half minutes tonight, switched to Apple TV and I’m down to about 20 seconds
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Hot Acid Rhythms
(@trisgallagher) reported
from
Whitley Bay, England
@virginmedia Every single day for the last week my router just turns itself off and starts to update or drops out completely. Paying a lot of money for this service and it just isn’t good enough.
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Jonathon Ward
(@Wardixo) reported
from
South Shields, England
Shoutout to @vmbusiness who after 5 days told me to reset my router and have now told me they will simply continue to monitor the problem. No stream until NationWars now where we pray it’s going to be better.
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@virginmedia This lithium service you use is to get people off social media. It obfuscates and is unable to resolve anything. I'll take my chance in the legal system and with independent ombudsman.
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Christopher Walton
(@wal_tastic) reported
from
Wallsend, England
@virginmedia right how do I going about getting a new router, I've had mine for about 4ys and it keep on dropping signal from phones!!
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lynzi owens
(@1lynzi1) reported
from
South Shields, England
Not sure who I spoke to @virginmedia but gota say she was really helpful. Top customer service 👍
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Barbara Foggo
(@barbarafoggo) reported
from
Whitley Bay, England
Wow @virginmedia amazingly poor customer services on many levels. Not your best moment @richardbranson
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Real Gaz of Trumpton #fbpe
(@gazza_d) reported
from
South Shields, England
@virginmedia It would help if you read the thread and the attached screenshot. I did email with specific requests under gdpr. That was forwarded within VM and I got a generic dismissive reply which didn't even acknowledge the queries. Further eroding trust in VM
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Darren Leigh Arkless
(@edginggodout) reported
from
Whitley Bay, England
@_simonlambert @GECFrost you said it about virgin media. Maybe it’s just me (King in waiting) but when I speak to customer services a “firm” stooge e.g nice but dim wills intercepts the calls to attempt to mentally turn me over. They are sinister AF. Now I’m locked out of iPlayer
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𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰
(@Northlander74) reported
from
Newbiggin-by-the-Sea, England
@virginmedia Absolutely not, I'm not a customer, plus your service doesn't come this far north anyway
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John Brunton
(@panicdragon8779) reported
from
South Shields, England
@virginmedia No problem
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@virginmedia Worst customer service from any broadband company. Avoid like the plague.
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Rockcliffe Files
(@RockcliffeFiles) reported
from
Whitley Bay, England
Anyone else on @virginmedia getting “To Be Announced” on virtually every channel. Tried rebooting, switching on and off. Strikes me that VM has gone to shit recently. Loads of channels have gone, close to sacking it off.
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Karen Towers
(@ktowers74) reported
from
Whitley Bay, England
@virginmedia my internet isn't working in NE25, are you having issues in this area 😥
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RL Official
(@Officialdznr) reported
@NewDivisionPC @virginmedia i defo think the merger with @TheO2 has defo done something to them everything right now is downhill in my opinion where the prices get higher their customer service and customers get lower.
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amy simpson
(@amy_jo_23) reported
@virginmedia I’ve known customer service as awful as yours is actually laughable to be fair it’s probably worse than your internet which is saying something #virginmedia #virgininternet
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Cube Interiors
(@Interiors_sco) reported
@virginmedia your customer service is shocking 3 times I have been on the phone to update my package and still not completed some help would be much appreciated
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Martin Read
(@keypads) reported
@virginmedia I was promised that your engineer would fix my virgin media cable today. It still doesn't work. How do I speak to someone about this
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katielpringle
(@katielpringle1) reported
@virginmedia is area NE3 Newcastle up Tyne is the Internet down??
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RL Official
(@Officialdznr) reported
@NewDivisionPC @virginmedia Damn, what kinda time frame was that over? like don't get me wrong yeah there currently the fastest but that will not be for long has most service are currently Full fiber (1GIG) just like them it just depends on the area you live in
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domineeek
(@domineeektwitch) reported
@virginmedia Also, you have time to search tweets with your name in but don’t have the time to fix my broadband fault 😪😪😪
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Mike Ryan
(@MikeR_yan) reported
Cling film back on the TV for virgin media sports coverage. Awful quality compared to RTE.
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Catherine Brook
(@catherineb23x) reported
@virginmedia … part of the deal. I agreed to sign up because the box was included in the email offer I have received. My current box is slow and keeps freezing.
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.
(@pppplmd) reported
@virginmedia hello I need to book a new router but the link doesnt work