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Virgin Media outages and service status in Newburn, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Newburn, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 7, 10:38 AM GMT+1.
  • 73% Internet (73%)
  • 15% Wi-fi (15%)
  • 8% TV (8%)
  • 4% Phone (4%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Newburn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newburn, England

The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Washington, Gateshead, Wallsend, North Shields, Whitley Bay, Hebburn, Chester-le-Street, Jarrow, and Borough of North Tyneside.

CityProblem TypeReport Time
Newcastle upon Tyne Wi-fi 3 days ago
Newcastle upon Tyne Internet 4 days ago
Newcastle upon Tyne Internet 9 days ago
Newcastle upon Tyne Internet 10 days ago
Newcastle upon Tyne Internet 10 days ago
Newcastle upon Tyne Internet 10 days ago

Nearby cities with recent reports

Newcastle upon Tyne

2 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Newburn, England

Latest outage, problems and issue reports in Newburn and nearby locations:

  • MJGray1963
    Michael Gray 💙 (@MJGray1963) reported from Newcastle upon Tyne, England

    @virginmedia Customer service non existant

  • Mal_Area
    Malcolm Sinyard (@Mal_Area) reported from Whitley Bay, England

    @virginmedia service down NE26 PANTS

  • liamsholder91
    🇺🇦liam sholder #ISTANDWITHUKRAINE🇺🇦 (@liamsholder91) reported from Newcastle upon Tyne, England

    @virginmedia why is my internet not working ne4 8qh please sort it 🙏

  • pearceswan
    David Pearce (@pearceswan) reported from Blaydon-on-Tyne, England

    @virginmedia I spoke to them the other day they told me that you do not record any time when the broadband drops out only when a customer calls in so please can you get this sorted out thank you

  • pearceswan
    David Pearce (@pearceswan) reported from Blaydon-on-Tyne, England

    @virginmedia I know my line is spoofed, when an incoming call from a foreign country is giving out I’m not wrong number as I’m being spoofed I am technically aware of this I used to provide support for a very large telecommunications company

  • Neil_Rivelino
    Neil Todd (@Neil_Rivelino) reported from Mitford, England

    @virginmedia @virginmedia still no reply. Have asked 3 times how 2 claim back for our additional browsing fees incurred due 2 #VirginMedia’s incompetence & are ghosted by your ‘customer resolve agent’. great when we spoke to her, was clearly pacifying.Happy to name her & share her email here?

  • RobbyRSSRobot
    Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @virginmedia Any idea when my service will be back? Hub is flashing green. I'm working from home so need it urgently.

  • CazzaW
    CazzaW (@CazzaW) reported from Walker Gate, England

    @virginmedia down in Newcastle? How am I meant to work?

  • CazzaW
    CazzaW (@CazzaW) reported from Walker Gate, England

    Wakey wakey @virginmedia shoddy service not to update a LOT of the UK on broadband problems

  • Ne31phil
    Phil Robinson (@Ne31phil) reported from Hebburn, England

    @virginmedia please advise Reduced mobile signal in the NE31 area. The signals were fine until a couple of months ago. previously had 4g I now mainly get E or sometimes 3G this is an issue due to my elderly mother-in-law being in hospital and now very poor signal in their home

  • clairekitty12
    claire🐱🐾🐾 (@clairekitty12) reported from Gateshead, England

    @virginmedia I did the online thing before contacting u it says needs a tech . But it doesnt it needs your outage fixed .

  • TheFraserPorter
    Fraser Porter (@TheFraserPorter) reported from Newcastle upon Tyne, England

    @virginmedia twice in 2 months that my hub 5 has completely gone down with a flashing red light and won’t work, I’ve had to book a technician for it both times. Costs too much for this to keep happening!

  • stephwales_
    Steph. (@stephwales_) reported from Gateshead, England

    @virginmedia That was the original issue, the main thing outside was flooded and corroded (affecting 6 customers in street), so the network team I think came and fixed that, we've had 1 week of working service until today.

  • Mal_Area
    Malcolm Sinyard (@Mal_Area) reported from Whitley Bay, England

    @virginmedia Well it said no issues, but all my devices will not connect, rebooted router. Nothing..

  • NETheatreGuide
    NETheatreGuide (@NETheatreGuide) reported from Ryton, England

    @virginmedia You offer the same package to new customers at nearly £20 cheaper so it isn't the lowest price possible, is it? Spoke 18 months ago about signal. Was told it would be looked at if I agreed to renew. Once renewed was told WiFi is not guaranteed so tough.

  • MJGray1963
    Michael Gray 💙 (@MJGray1963) reported from Newcastle upon Tyne, England

    @virginmedia No customer service just ignore customers

  • KiddEdan
    Edan Kidd (@KiddEdan) reported from Whitley Bay, England

    @virginmedia two nights in a row the internet goes down, yous are a bag of shite

  • liamsholder91
    liam sholder (@liamsholder91) reported from Newburn, England

    was in my old home for 2 year with @virginmedia never had any problems now moved into my new home TV gone off gotta wait 5 days for it foxed broadband keeps dropping NOT GOOD I know we all have teething problems bit this is complete joke

  • geemiller71
    Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • Corney77
    Paul Corney (@Corney77) reported from Choppington, England

    @virginmedia 57 mins on a call to be hung up on. Services don’t work correctly and haven’t since Oct. Looking to cancel and no one helping. Disgusting service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jo_kapow
    Jo Powell (@jo_kapow) reported

    @virginmedia funny no response to my previous tweet. Feel sorry for my parents what do you class as an emergency? If waiting until 14th April is your next appt? My poor parents.

  • melvmay
    Melvyn May (@melvmay) reported

    @virginmedia Without broadband for 4 days. Repeated calls to “support” result in nonsense on why, such as “needing to replace copper cables with fibre!” (I’ve been FTTP for 2 years). Got a text message that I will have a visit today. Now 7:30 pm and nothing. £90/month.

  • Hajontop
    Haj (@Hajontop) reported

    @AlexR6_ @AgmOli_ @virginmedia virgin media for u high speeds and terrible connections mums life. only good for high speed

  • rick_x
    rick_x (@rick_x) reported

    @virginmedia Those are not convenient, why not fix your broken web form?

  • edujones14
    Ed Jones (@edujones14) reported

    @Rep_CareHQ @virginmedia Still no resolution.

  • VivianLobo7
    Vivian Lobo (@VivianLobo7) reported

    @virginmedia is down.. What a time to have no service. Over a long weekend. #broadband #virginmedia

  • MRSRIZZI
    Vicky Rizzi (@MRSRIZZI) reported

    @virginmedia how can you disconnect all of our services without permission of the bill payer and leave us with no service as you thought we had moved house? We are 5 days numerous phone calls and still without any supply at all and pay £119 a month for the so called privilege.

  • Aramith147
    Kerguelen (@Aramith147) reported

    @itsGower @FionaMc79461755 @bosdovja92 Yes you do!!! absolutely need a TV licence to watch or record live TV on any channel or service, including Sky TV, Virgin Media, Amazon Prime Video, ITV, Channel 4, or free-to-air channels on Freeview or Freesat.

  • 4st3lle
    🏴󠁧󠁢󠁳󠁣󠁴󠁿 Astelle (@4st3lle) reported

    @virginmedia Of all the times for my Internet go down this is the best time. Going to nightclub soon so I dont need it but still ffs. Hope its working by tomorrow. #virginmedia

  • Hayleycauchie
    HAYLEY (@Hayleycauchie) reported

    @virginmedia @futureminds Yes itv live is not working also not on the app