Virgin Media outages and service status in Washington, England

Problems in the last 24 hours in Washington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Washington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Washington, England

The most recent Virgin Media outage reports came from the following cities: Gateshead, South Shields, Newcastle upon Tyne, Wallsend, North Shields, Jarrow, Whitley Bay, Sunderland, Blaydon-on-Tyne, Washington, Durham, Borough of North Tyneside, Chester-le-Street, and Seaham.

City	Problem Type	Report Time
Gateshead	Internet	2 days ago
Gateshead	TV	2 days ago
South Shields	TV	3 days ago
Newcastle upon Tyne	Internet	3 days ago
Newcastle upon Tyne	TV	4 days ago
Wallsend	TV	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

• 
  Mr Smoggie (@PaulCraig24) reported 3 minutes ago from South Shields, England

  @virginmedia She has tried but every time they say they can’t help if she hasn’t got her password! Can I chat to someone about this as there are personal issues. I understand that this may be difficult as it is not my account. Thanks

• 
  claire🐱🐾🐾 (@clairekitty12) reported 16 minutes ago from Gateshead, England

  @virginmedia But do you understand that this is a problem in my area you were aware of ! Said it would be fixed but it hasen't ? It just needs reporting i don't need a tech to my house i beed it to the area

• 
  Pete Irving (@ZicoPete) reported 19 minutes ago from Sunderland, England

  On hold with @virginmedia for 20 minutes then they decided to cut my call.. great service. 👍

• 
  Sam (@purplelime) reported 21 minutes ago from South Shields, England

  @virginmedia I didn’t get the opportunity to call yesterday, but I noticed last night that it’s working again. There was nothing mentioned on service page (not unusual) but there must’ve been a fault that was eventually fixed.

• 
  Nicola (@modelnicola) reported 26 minutes ago from Peterlee, England

  @VirginMediaCorp @virginmedia paperwork completed by my other half for court. Not a single follow up from Virgin. Please RT what a shambles this company and their contractors are. Accepted fault for damage at the time but won't pay up for repairs. Spread the word. Retweet this!

• 
  liam sholder (@liamsholder91) reported 27 minutes ago from Newcastle upon Tyne, England

  @virginmedia why is phone network not working and plus can't phone people or text tryed restarting phone still. Nothing can't even ring you guys WTAF

• 
  Carl Walsh (@Carl_Walsh33) reported 28 minutes ago from Wallsend, England

  @virginmedia Just realised this is the first post in a year!! Had your broadband gone down?

• 
  David Pearce (@pearceswan) reported 30 minutes ago from Blaydon-on-Tyne, England

  @virginmedia I’m on phone to VCC,29 mins,line being SPOOFED,GETTING SCAM CALLS, daily,,advisor just cut me off,am vulnerable customer,disabled,agent not understand,what I. Talk about,amazing naff service 23 years a customer

• 
  liam sholder (@liamsholder91) reported 30 minutes ago from Newburn, England

  @virginmedia trying to pay my Internet bill and its saying all my information is wrong??can you help

• 
  Real Gaz on a proper bike #fbpe (@gazza_d) reported 35 minutes ago from South Shields, England

  @_MMaritima @virginmedia I'd say that needs an engineer visit then at least. Probably either a bad connection or a flakey modem. Phone and log it every time it goes off.

• 
  CazzaW (@CazzaW) reported 35 minutes ago from Walker Gate, England

  Wakey wakey @virginmedia shoddy service not to update a LOT of the UK on broadband problems

• 
  claire🐱🐾🐾 (@clairekitty12) reported 35 minutes ago from Gateshead, England

  @virginmedia I did the online thing before contacting u it says needs a tech . But it doesnt it needs your outage fixed .

• 
  Stu (@tenchylad) reported 37 minutes ago from Sunderland, England

  @virginmedia why is your self service so poor please. Unable to resolve the fault that I have on my service for 2 days now. No one to speak to and the website is abhorrent in terms of customer experience and engagement. Endless loop of bad requests within the servers you use too

• 
  Trid (@TrevorRidley) reported 37 minutes ago from Whitley Bay, England

  @Designer_Ross @SkyHelpTeam @virginmedia Yeah that’s the issue I’ve come across . Slow download speeds but always reported at just above the payment threshold. It’s got worse recently

• 
  Scott Noble (@ScottN1504) reported 39 minutes ago from Newcastle upon Tyne, England

  Has anyone ever sent anything back to virgin media before? Need some help if possible

• 
  🦦 Helen (@vitosauras) reported 45 minutes ago from Gateshead, England

  You lot need to sort yourselves out, Internet going down around midnight for the past few days yet you charge the earth @virginmedia

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 45 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  Victoria barry (@VictoriaBarry82) reported 48 minutes ago from Sunderland, England

  @virginmedia I’ve looked & it’s no help

• 
  Pete Irving (@ZicoPete) reported 50 minutes ago from Sunderland, England

  @virginmedia No, tried 3 times on hold for 20 minutes then cut off by agents without saying a word. After checking other responses I can see this has been the issue either other customers.

• 
  David Pearce (@pearceswan) reported 55 minutes ago from Newcastle upon Tyne, England

  @virginmedia I’ve tried to use the add-on service as being a broadband customer I’m able to download to the O2 app however I cannot sign in as I do not have a mobile number and it will not accept my landline, can you help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  graeme hayden (@gullyh) reported 4 minutes ago

  @griptmedia @Ben_Scallan Ben = common sense . Every single NGO should be shut down along with RTE and virgin media

• 
  Taz (@AppleTerence) reported 5 minutes ago

  @gblondon1 @skytv @virginmedia Believe Virgin are just a bad after the initial contract.

• 
  LP (@____LP____) reported 6 minutes ago

  Just been ghosted by @virginmedia AI chat bot. Never been ghosted by someone designed to reply to every message before.

• 
  Johnny Sacrimoni (@BaltimoreClips) reported 7 minutes ago

  @virginmedia my WiFi is broken help thack you

• 
  Robert Massie (@Robert_Massie) reported 8 minutes ago

  @gblondon1 @skytv I detest #SkyTv awful company but no Virgin Media in my area yet

• 
  Niamh⁸ ¹| #20💿🎮 (@padmeosc) reported 9 minutes ago

  Virgin media fix your **** i wanna watch f1

• 
  TravelSolo (@Travelpic84) reported 9 minutes ago

  @virginmedia issues in the SP10 area? Working from home today and tv and broadband have failed!

• 
  Arron Clinkscales (@Clinkyboy67) reported 12 minutes ago

  @virginmedia 2: you contact Virgin through their App and they tell you it will take another 4 or 5 days for an engineer to "visit" when you have nowt !!! You raise a complaint to be told a manager will get back to you within 24 /48 HOUR Please share this with @virginmedia

• 
  paul Borrowdale (@BorrowdalePaul) reported 14 minutes ago

  @gblondon1 @skytv @virginmedia you might regret that virgin awful . keeps braking down. and they constantly ringing you.

• 
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