Virgin Media Outage Report in Seaham, County Durham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Seaham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Seaham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Seaham, County Durham, England
The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Chester-le-Street, Hartlepool, Gateshead, Durham, South Shields, Hebburn, Washington, Jarrow and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Seaham, England
Latest outage, problems and issue reports in Seaham and nearby locations:
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Rachel MCDonald
(@RachelDMcDonald) reported
from
Sunderland, England
@virginmedia can you check the service status? My internet is not working. Sr4 area. #virginmedia #broadband
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Scott Tate
(@Scotttate1990) reported
from
South Shields, England
@virginmedia issues with WiFi signal NE32 area. Been off and on all night, no known issues on website
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Stephanie Breckon
(@stephbreckon) reported
from
Hartlepool, England
@virginmedia there appears to be a problem with my wifi, I wouldn’t normally care but I’m working from home and have an online class at 3pm
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Ruth Bennett
(@ruthemmj) reported
from
Walker Gate, England
@virginmedia Other than checking the plugs and the cable connections - your light indication service doesn’t work.. it made me run and run and run diagnostics and engineers in 3/4 days isn’t good enough - still didn’t repost any fault even saying the internet wasn’t working.. RUBBISH
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Ruth Bennett
(@ruthemmj) reported
from
Walker Gate, England
@virginmedia Hahahaha talk about bullshit - had to change to sky because of your **** service
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Ben Banerjee
(@HBP_Surgery_CHS) reported
from
Walker Gate, England
Never ceases to amaze how poor @virginmedia is. Successive errors including appalling dropping out broadband. Now transferring to BT today and they stop internet last night despite specifically saying I wanted no gap in service. Glad to leave after 23 years.
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James Robert Hedges
(@jameshedges4) reported
from
Walker Gate, England
Have a mountain of work to do and need to be online to do all of it. What a surprise, @virginmedia is down again. What a waste of money
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Bev Middleton
(@bev_middleton) reported
from
Sunderland, England
@virginmedia furious that I have been double charged for a bill, then I try to message support and its been over 1 week and nothing done, single parent who already paid the bill is not happy
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Graeme Bell
(@GraemeBell_NUFC) reported
from
Newcastle upon Tyne, England
@virginmedia Can I speak to an understanding and reasonable human please? Or do they not exist in your company? I’ve had nothing but trouble from day one and the customer service has been woeful
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Les Pigg
(@piggypics) reported
from
Newcastle upon Tyne, England
@virginmedia No but I have now dealt with it via your customer services and asked to remove my mam from virgin sales list. Thanks
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Dougy Giro
(@Kai35850650) reported
from
Sunderland Bridge, England
@virginmedia is there a service outage in the SR2 area of Sunderland? My service is usually great, but it’s down currently for me
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Dxrpii_
(@Dxrpiii) reported
from
Chester-le-Street, England
@virginmedia Will you please sort your **** out, 7 times my internet has dropped for 30-60 seconds it’s so frustrating pay for the best broadband available and have to put up with this 😡
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Jack Johnson
(@JJohnsonJourno) reported
from
Walker Gate, England
Any one have a resolution for no WiFi connection? @virginmedia
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Rachel MCDonald
(@RachelDMcDonald) reported
from
Sunderland, England
@virginmedia internet has been off for at least 5 hours if not longer. Estimated fix time is now and still nothing..... sr4 area. When will this be back on!!!???
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Ruth Bennett
(@ruthemmj) reported
from
Walker Gate, England
@virginmedia Done that.. hence why calling - your website is crap
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Daniel Jones
(@DPhilipJones) reported
from
Newcastle upon Tyne, England
Me: “I’m going to have to cancel the contract as the landlord doesn’t want me to install the fibre optic broadband anymore” @virginmedia: “Maybe you should just buy the apartment, it’s not very expensive or anything” Confirmed. Virgin Media is Tory.
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Carlos Spicyweiner
(@Toonhero) reported
from
Hartlepool, England
@virginmedia I have spent 25 mins on the phone trying to change my package, I was being transferred to an account specialist and you have hung up on me, I suggest you now contact me before I cancel my entire package. Customer service is shocking.
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fiona johnson
(@fionajohnson__) reported
from
Newcastle upon Tyne, England
@virginmedia wifi down in NE2 area????
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Carlos Spicyweiner
(@Toonhero) reported
from
Hartlepool, England
@virginmedia All sorted, no longer a customer.
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Christopher Baddoo
(@Baddoo) reported
from
Newcastle upon Tyne, England
@virginmedia any network issues in Newcastle upon Tyne? Our internet is down and can’t get through
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Doing my best!
(@AlleyMohindra) reported
@ricox01 @accidentalSBM @virginmedia I feel your pain. I wanted to remove movies from my package and it was more expensive and to keep my package I had to take on a O2 SIM card which I will never use as we all have contracts. 5hours of my life, I will never get back! Feel tied to Virgin as the better area provider
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Ashley neville
(@Ashneville1970) reported
@virginmedia always a friggin problem yet no one to speak too!!!!
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KingWICK3D
(@1stKingWICK3D) reported
Could you finally fix your service?? Every week is the same issue!! £63 a month is a joke for this!! This is totally unacceptable!! I want compensation!! @virginmedia
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Zotric Zaoh
(@ZotricZaoh) reported
@virginmedia @zotric Afternoon outages still happen regularly. At 1:30 today it is down and it went down yesterday at the same time when I was on an important call. Thank heavens for the TalkTalk landline backup. A friend has exactly the same issue miles away. But his often breaks around 3am.
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claire coburn 💤💤💤
(@clairec375) reported
Anyone got recommendations for a decent broadband provider? @virginmedia have to be the worst company I have ever used. Internet goes down daily and they try to charge me £288 to terminate my contract when they are not providing the service I am paying for 🤬
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Glen Burnett
(@BurnettGlen) reported
@virginmedia Yea I need to discuss an issue with my services and every time I don't see the live chat feature on the website how can I get this issue resolved if I cannot talk to anyone !?
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TheDementedSalad
(@DementedSalad) reported
Virgin Media are a ******* dog **** company, 6 days I've not been able to stream because of a "problem in my area" I thought they'd fixed it today, 2 hours into stream it ***** up again forcing me to end. I can't be ******* arsed anymore man. Dog **** company.
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danny
(@dannyneedssleep) reported
@CookieFM_ @virginmedia Just reluctantly renewed our with Virgin. They seem to be all as **** as each other the only plus of these is the speed
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Lee Obrien
(@leeob77) reported
@virginmedia Been 4 hours today. 3 hours yesterday. I very much doubt it. Have now given up. Another complaint sent in. Would love to know the SLA you work to. I guarantee if i wanted to take out a contract it would be done in 10 mins.
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Ady Coles
(@adycoles) reported
@virginmedia I'm desperately trying to tell you I've moved but your 'lets chat' button doesn't work on my mobile nor any desktop browser I have available to me. There's no phone number anywhere on your site. Give me one good reason why I shouldn't just dump you.