Virgin Media Outage Report in Seaham, County Durham, England
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The latest reports from users having issues in Seaham come from postal codes SR7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Seaham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Seaham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Seaham, County Durham, England
The most recent Virgin Media outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Hartlepool, Jarrow, Sunderland, Seaham, South Shields and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Hartlepool |
Phone | |
| Jarrow |
Wi-fi | |
| Sunderland |
TV | |
| Hartlepool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Seaham, England
Latest outage, problems and issue reports in Seaham and nearby locations:
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Peter 🐈🎸🕹️
(@PeteYourDoom) reported
from
Hartlepool, England
Yay, virgin media outage has stopped and been fixed
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Andy Clark
(@Andygclark) reported
from
Wallsend, England
@virginmedia would like to thank you for your customer service. Over 15 years of money from me. 50% price rise. I would like to leave please. No problem. All booked for you. Good bye. Wish I could afford to treat my customers like that.
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BEYOND VINYL
(@beyond_vinyl) reported
from
Newcastle upon Tyne, England
@vmbusiness @virginmedia my phone and broadband is down (#NewcastleUponTyne city centre) we are in a pandemic and I have nothing else to do so need internet!! Any idea when service will be restored??
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HannahWhite93
(@HannahWhite93) reported
from
Hartlepool, England
WHY IS VIRGIN MEDIA INTERNET ****??? I JUST WANT TO WATCH YOUTUBE ON MY GOD DAMN TABLET
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Paul Ryder
(@ryderboy24) reported
from
Hart, England
@virginmedia any reason why my broadband is so slow and my bill is so expensive
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Douggy
(@Douggy1908) reported
from
Hartlepool, England
@virginmedia I have issues with everything
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Benjamin Spurling
(@1slandmonkey) reported
from
Washington, England
@virginmedia not impressed with your customer service this week. After days of attempted communication I finally spoke to someone about getting a new phone. They spoke terrible English, were unhelpful and have actually lost you my potential 24month contract.
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Leslie Brown
(@LeslieBrown953) reported
from
Hebburn, England
@virginmedia Wish virginmedia could do something about all the scam calls, I am an virginmedia customer and we are receiving. Had about 30 scam calls just this last week.
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Rob Turnbull
(@ITINTERACT2) reported
from
Newcastle upon Tyne, England
@virginmedia @ChesnoidGaming Virgin , impossible to call with issues but instant reply on Twitter
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Douggy
(@Douggy1908) reported
from
Hartlepool, England
@virginmedia No nothing I’ve been thorough it all, already your just ****.
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Jeff’s World
(@JeffsW0rld) reported
from
Walker Gate, England
@virginmedia Please sort your complaints team out.... I’ve been promised a resolution numerous times over the last few months and still nothing. what a complete embarrassment they are.
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Mark Wilson
(@HebburnCurly) reported
from
Hebburn, England
@virginmedia Hi, can I add a telephone line to the broadband package that I already have? Looked on your webpage and it’s all bundles with no option to add anything to the service I already purchase
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Andy Wilmot
(@andy_wilmot) reported
from
Hartlepool, England
£40+ a month for WiFi which cuts in and out. Just another day for a @virginmedia customer 🤬😡
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Steven Smith
(@Steven_Smith89) reported
from
Newcastle upon Tyne, England
@virginmedia Your team still do not answer the phone. Constantly on hold and then they hung up on my partner yesterday when she got through. The box will be left outside the address for you to collect because we have been trying to cancel for a week now and it is a joke. #poorcustomerservice
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Steven Smith
(@Steven_Smith89) reported
from
Newcastle upon Tyne, England
@virginmedia any chance you can reply since your customer service department have just hung up after waiting an hour to get through. So sick of your terrible customer service hence why i want to leave. #virginmedia #poorcustomerservice #cancellation
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Amy McCord
(@amymccordx) reported
from
Hebburn, England
@virginmedia how do you log a complaint? It’s made impossible. Emailed the ceo weeks ago and no response
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Steven Smith
(@Steven_Smith89) reported
from
Newcastle upon Tyne, England
@virginmedia It has been over a week trying to contact you and it’s impossible. The contract needs to end on 04/03/21. Your service makes things 10x harder than any other provider.
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Lucy Hedley
(@Lucy__Hedley) reported
from
Newcastle upon Tyne, England
@virginmedia I was told that I would be called back by a manager #lies Now due to further incompetence you have cut off my Internet & phone service. Claiming that I haven't paid a bill when there's a direct debit set up! #diabolical service. I've never been treated so poorly.
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Anna Forester
(@AnnaForester87) reported
from
Washington, England
@virginmedia network problem half way through Grease, haway man! 3rd day in a row aswell
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Jamie
(@SafcJamieG) reported
from
Sunderland, England
@virginmedia They raised a complaint and nothing was done about it, they probably didn’t even listen to the call where I was sold the product, if they did it would have been dealt with
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Brown
(@craigbroon1988) reported
@HartlepoolLoyal @virginmedia Just cancel your DD at the bank. Email them with the call logs and that you tried to cancel but they hung up and tell them you’ve cancelled the DD.
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Karen Patriot
(@eddvedd83) reported
@budlight WTF is wrong with you companies? Being #woke is stupid. I know people removing all Bud products from their bars. We're not he,they,ifs,ands or buts WE ARE MEN OR WOMEN PERIOD #virginmedia #Ukraine idiots companies should focus on what they sell not what you push
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Debs
(@debstergr) reported
@virginmedia about 4 weeks ago, but after getting same ‘trouble shooting’ information yet again & not being able to actually speak to someone or get anyone to come out, I’ve given up. Unless I can get updated equipment & problem resolved I’m off at contract end . Just go round in circles
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Matt Bloor
(@Bloor_08) reported
@gembo_woo @virginmedia If it’s down it’s down but it’s the fact they are lying to me saying it’s fine when clearly it’s not
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Fishing Adventures
(@FishingYork) reported
@virginmedia For some? It seems the whole country is down, you bunch of bellends
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Bad Decisions and Wrong Opinions
(@bdwohso) reported
The state of @virginmedia customer service. Call up to cancel, go through 19 options, get told they'll send me a text. Go through the same set of options in the text, get told they'll send me a whatsapp. Same options again and it now tells me to hold on for an indefinite time!
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KB
(@HartlepoolLoyal) reported
Shambles from @virginmedia customer service. Rang up twice to cancel and they keep hanging up. Can I do it online?
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matt
(@Shiique) reported
@virginmedia i will try if it reverts to the connection it was at earlier - it seems to be ok for now but it has been going from good to bad all day
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PizzaandMetalguy
(@Destroyerofpiz2) reported
@virginmedia WHAT DONT YOU UNDERSTAND? First of yes I have second of all, this isn’t a me problem this is entirely the company’s problem.
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Casey Shannon March
(@CaseyShannonX) reported
@virginmedia once again the Internet down 🙄