Virgin Media Outage Report in Seaham, County Durham, England
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The latest reports from users having issues in Seaham come from postal codes SR7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Seaham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Seaham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Seaham, County Durham, England
The most recent Virgin Media outage reports came from the following cities: Wallsend, Newcastle upon Tyne, Gateshead, Sunderland, Hartlepool, Seaham, South Shields, Jarrow, Boldon Colliery and Hebburn.
| City | Problem Type | Report Time |
|---|---|---|
 Wallsend |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Wi-fi | |
| Gateshead |
TV | |
| Sunderland |
Wi-fi | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Seaham, England
Latest outage, problems and issue reports in Seaham and nearby locations:
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Stephanie Breckon
(@stephbreckon) reported
from
Hartlepool, England
@virginmedia there appears to be a problem with my wifi, I wouldn’t normally care but I’m working from home and have an online class at 3pm
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fiona johnson
(@fionajohnson__) reported
from
Newcastle upon Tyne, England
@virginmedia wifi down in NE2 area????
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Carlos Spicyweiner
(@Toonhero) reported
from
Hartlepool, England
@virginmedia All sorted, no longer a customer.
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Deggsy™
(@Deggsytweets) reported
from
Sunderland, England
Anyone else in Sunderland having intermittent problems with @virginmedia broadband? It’s been up & down for ages but it’s getting worse!!
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Chilli Vanilli
(@AdamOnCaffeine) reported
from
South Shields, England
Can anyone at @virginmedia virgin media tell me why the internet drops out every time it rains? The technicians only want to diagnose a fault on the line to the house and they never seem to be out when it's also raining. It's very frustrating.
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Rachel MCDonald
(@RachelDMcDonald) reported
from
Sunderland, England
@virginmedia can you check the service status? My internet is not working. Sr4 area. #virginmedia #broadband
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Hannah🌼
(@HHannahJohnsonn) reported
from
Hartlepool, England
not even surprised #virginmedia WiFi is down fully, literally cuts out every day
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Ruth Bennett
(@ruthemmj) reported
from
Walker Gate, England
@virginmedia Done that.. hence why calling - your website is crap
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Paul Banks - Tenor 🎶🇪🇺
(@paulbanks60) reported
from
South Shields, England
@virginmedia #virginmedia #virginmediadown Is there a problem chaps? Poor poor connection speed in South Tyneside! 😳
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Ruth Bennett
(@ruthemmj) reported
from
Walker Gate, England
@virginmedia Other than checking the plugs and the cable connections - your light indication service doesn’t work.. it made me run and run and run diagnostics and engineers in 3/4 days isn’t good enough - still didn’t repost any fault even saying the internet wasn’t working.. RUBBISH
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Carlos Spicyweiner
(@Toonhero) reported
from
Hartlepool, England
@virginmedia I have spent 25 mins on the phone trying to change my package, I was being transferred to an account specialist and you have hung up on me, I suggest you now contact me before I cancel my entire package. Customer service is shocking.
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Vicki barry
(@VictoriaBarry82) reported
from
Sunderland, England
@virginmedia is there an issue with connection in Sunderland, we’ve had nothing but problems for the last 24 hours!!
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Les Pigg
(@piggypics) reported
from
Newcastle upon Tyne, England
@virginmedia No but I have now dealt with it via your customer services and asked to remove my mam from virgin sales list. Thanks
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Robin Hood
(@Robin_Hoodsband) reported
from
Croxdale, England
@virginmedia @BAFTA Your service is a sham good for nothing
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James Robert Hedges
(@jameshedges4) reported
from
Walker Gate, England
Have a mountain of work to do and need to be online to do all of it. What a surprise, @virginmedia is down again. What a waste of money
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helen rafferty 🌹
(@justraffers) reported
from
Newcastle upon Tyne, England
@virginmedia My new sim that uv sent won't work 'network locked' can't log in account online as it's sending me a verification code to the number which now won't work. And ur shops are still shut. Please advise. As currently I have no phone access.
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Vicki barry
(@VictoriaBarry82) reported
from
Sunderland, England
@virginmedia can someone help with getting a broadband booster
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Graeme Bell
(@GraemeBell_NUFC) reported
from
Newcastle upon Tyne, England
@virginmedia Can I speak to an understanding and reasonable human please? Or do they not exist in your company? I’ve had nothing but trouble from day one and the customer service has been woeful
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Ben Banerjee
(@HBP_Surgery_CHS) reported
from
Walker Gate, England
Never ceases to amaze how poor @virginmedia is. Successive errors including appalling dropping out broadband. Now transferring to BT today and they stop internet last night despite specifically saying I wanted no gap in service. Glad to leave after 23 years.
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helen rafferty 🌹
(@justraffers) reported
from
Newcastle upon Tyne, England
Dear @virginmedia still here with a phone that won't work. Still unable to contact u as I CANNOT MAKE CALLS as THE SIM DOESN'T WORK still can't log in online as it sending the code TO A SIM THAT WON'T WORK #worstcustomerservice #virginmobilearerubbish
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cllr Matthew Saggers
(@MatthewSaggers) reported
@virginmedia spoke to an advisor last week to review my contract all went well. Asked fore new remotes as our are 6 years old and not working correctly. Trying to tack the order and there no record of it. Very bad customer service.
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Happy3
(@Happy3ofus) reported
@virginmedia I asked for help in respect of the Vulnerable Customers Policy and your staff have not heard of it.
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Dom
(@baileyda86) reported
@virginmedia I cancelled my service on 22.2.22 was told our final bill would be 24ish quid and ending on 24.3.22. But today I have recieved a bill of 76 for another full month. Even tho a normal month is only 56 anyways.
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Fozan Ghalib
(@FozanGhalib) reported
@virginmedia hey! How can I contact you? I received a text that there are planned work in my area tomorrow so the service can be disrupted. Can you please confirm if it will affect my broadband? I have important video meetings tomorrow that I can’t afford to miss. Please help!
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Mark Bulley
(@MarkBulley1) reported
@virginmedia Yeah and they couldn’t do it hence the complaint and await the manager call. Round and round in circles we go
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Luminol Audio
(@luminolaudio) reported
@chillfinn @virginmedia BR3 here as well. So bloody annoying. Got a text an hour ago saying it's all fixed. Then....down it goes again!!!
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andrea stevenson
(@AngeStevenson) reported
@virginmedia Hi, no we haven’t as we’ve never used the virgin sim, it was just part of the package we had and were already in contracts with our mobile providers
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Andy Turner
(@AndySTmr) reported
@virginmedia doing the fantastic customer services job again. Account ended today and all services stopped yet I receive a bill for the period 17 March to 16th April which is more than usual as apparently I’ve changed the package. Now I get to sit on hold for at least an hour
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Evan
(@EvanMcFarlane) reported
Never really had any issues with Virgin Media, but the internet’s been borderline unusable at peak times for months now. Tried everything to try sort it. Internet is a scam.
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Scott
(@scottdennis12) reported
@leondas @virginmedia Tried to speak to them today to log a complaint they ended up not logging a complaint and fobbed me off to someone else I was promised someone would get back to me however I have now been waiting 6 hours on WhatsApp and still no contact.