Virgin Media Outage Report in Seaham, County Durham, England
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The latest reports from users having issues in Seaham come from postal codes SR7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Seaham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Seaham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Seaham, County Durham, England
The most recent Virgin Media outage reports came from the following cities: Gateshead, Hartlepool, Sunderland, Newcastle upon Tyne, Seaham, South Shields, Chester-le-Street, Hebburn, Wallsend and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Internet | |
| Hartlepool |
Internet | |
| Hartlepool |
Internet | |
| Sunderland |
Wi-fi | |
| Newcastle upon Tyne |
||
| Gateshead |
Community Discussion
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Virgin Media Issues Reports Near Seaham, England
Latest outage, problems and issue reports in Seaham and nearby locations:
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Phil Robinson
(@Ne31phil) reported
from
Hebburn, England
@virginmedia disabled relatives who are without a phone for the second time ina month.they have a nurse call system that needs working phone line. No engineer until tomorrow. raised a complaint told some one will call non working phone. If no response complaint closed.
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John Brunton
(@panicdragon8779) reported
from
South Shields, England
@virginmedia No problem
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ac
(@andychristie999) reported
from
Sunderland, England
@virginmedia over the last few years virgin media internet has got worse the people that work in the call centres are so abrupt and rude I’ve called approximately 10 in the last 5 months and still have a intermittent fault on my internet service !!!!
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neosalad
(@neosalad) reported
from
Walker Gate, England
@SundSaeed @virginmedia Engineer booked for Tuesday. Not happy. No football! No @carltonkirby #homeofcycling AND NO xbox @GearsofWar times on Saturday NIGHT. TESTS SAY NO Issues. But there is issues. #NE6
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Lee Whittington
(@leewhttngtn) reported
from
Hebburn, England
Never felt so left down by @virginmedia after years of being a loyal customer my bill has increased by £20pm for no extra services when I rang to cancel I was offered £1 discount! To say I was insulted is an understatement, shocking service loyalty counts for nothing!!! Cancelled
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luke jameson
(@lukejameson17) reported
from
Sunderland, England
@virginmedia right you want to explain why my broadband is at 4mbps when there’s no “issue” in my area... hate to tell you there clearly ******* is
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neosalad
(@neosalad) reported
from
Walker Gate, England
Nice one @virginmedia I've missed all the 2nd half of the match now. No BB, no Tivo. And your still billing me a higher rate than was agreed when I did the tests which say no issues in my area. Tried resets.
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John Brunton
(@panicdragon8779) reported
from
South Shields, England
@virginmedia Think I have but any more problems I will give you a yell
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luke jameson
(@lukejameson17) reported
from
Sunderland, England
@virginmedia don’t give a **** what time of year it is but to reset my ******* WiFi 4 bastard times today is a ******* joke, absolute ******* usless ***** man
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Craig Osborne
(@ozwaldo1985) reported
from
Wallsend, England
@LouisRoss67 Virgin Media box up to 2 and a half minutes tonight, switched to Apple TV and I’m down to about 20 seconds
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luke jameson
(@lukejameson17) reported
from
Sunderland, England
@virginmedia honestly get a ******* grip@of your WiFi man ******* joke if my tv has a known problem in my area. Why ******** Is my WiFi ******* down then *****
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Mohammed Rashid Amin
(@M_RashidAmin) reported
from
South Shields, England
@vmbusiness I’ve send a direct message. Im absolutely angry and annoyed by the situation today. Worst customer service experience.
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James Robert Hedges
(@jameshedges4) reported
from
Newcastle upon Tyne, England
@virginmedia I need someone to contact me immediately as I need to make a serious complaint about service. Completely ready to escalate to higher management as this incompetence of this company is a disgrace
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Vicki barry
(@VictoriaBarry82) reported
from
Sunderland, England
@virginmedia Yeah & someone promised to call back last week & they never. We’ve had no broadband since yesterday & it keeps acting up
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Jonathon Ward
(@Wardixo) reported
from
South Shields, England
Shoutout to @vmbusiness who after 5 days told me to reset my router and have now told me they will simply continue to monitor the problem. No stream until NationWars now where we pray it’s going to be better.
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@virginmedia Worst customer service from any broadband company. Avoid like the plague.
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lynzi owens
(@1lynzi1) reported
from
South Shields, England
Not sure who I spoke to @virginmedia but gota say she was really helpful. Top customer service 👍
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@virginmedia This lithium service you use is to get people off social media. It obfuscates and is unable to resolve anything. I'll take my chance in the legal system and with independent ombudsman.
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michael lamb
(@lalunatic) reported
from
Sunderland, England
@simonrim @virginmedia Worst company going
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Iain Hill
(@hilly_1986) reported
from
South Shields, England
@virginmedia Say no known issues. Wired is fine but WiFi all over the house is shocking! Tried moving the hub but can only go so far as it’s restricted by the wires.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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futureignitionchange
(@musicalpioneer) reported
@virginmedia @virginhelp Hi the problem is I have sent picture messages, & I have been charged £6 for those. wasn't aware they are 50p each, i asked if there is a possibility of a refund, but the lady on the phone said these are charged.. Is there anything else I can help you with She said that 3 times
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Michael Curran
(@true_tim) reported
@virginmedia The advisor categorically said I had no cooling off period and that I had no option. Over an hour I was left with dead air on call. Scandalous service and I will not stop in pursuing this through all available channels
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no se me ocurre ninguna idea de nombre graciosoⓂ️
(@CarmenSinPlata) reported
@virginmedia Hi, I am going to get the 5€/month "Unlimited Virgin Mobile Plan" in Ireland. It is a 30 day rolling contract, so, can I cancel the plan at any time without incurring in any extra fees? Using it for 5 months and then cancelling the 6th? Thanks a lot.
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Tanya
(@TanyaLatif) reported
@virginmedia Useless company. Will continue tweeting how rubbish your service is. All I want to do is cancel with a full refund and no cancellation fee. Why can’t this be arranged?! I want a complaint logged so I can take this to the Ombudsman #virginmedia #scam
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no se me ocurre ninguna idea de nombre graciosoⓂ️
(@CarmenSinPlata) reported
@virginmedia Hi, I am going to get the 5€/month "Unlimited Virgin Mobile Plan" in Ireland. It is a 30 day rolling contract, so, can I cancel the plan at any time without incurring in any extra fees? Using it for 5 months and then cancelling the 6th? Thanks a lot.
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Tanya
(@TanyaLatif) reported
@virginmedia The technician thought the issue could be because we got a refurbished hub so he gave us a brand new one and the internet is still going off for 4-5 hours a day. We work from home, it’s unacceptable.
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Elaine Dainty
(@Lainers68) reported
@virginmedia Not an outage. I gave you 30 days notice and someone switched off all the services with immediate effect. Thankfully managed to speak to the most helpful person who has reinstated it for now!!
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I changed my name to be nice.. PAH
(@NoName_xx_ahf) reported
@monsalore @virginmedia have the worst ivr and patronising recorded messages I have ever heard when calling a business
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Ernesto Sarezale
(@sarezale) reported
@virginmedia #virginmedia broadband not working for me for over 30 minutes now - is this acceptable? can this be fixed?
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Cube Interiors
(@Interiors_sco) reported
@virginmedia We have tried and now every time we try to log in to my virgin website it saying the site is down