Virgin Media outages and service status in Seaham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Seaham, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received Jun 5, 8:04 PM GMT+1.
- TV (44%)
- Internet (32%)
- Wi-fi (14%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
The latest reports from users having issues in Seaham come from postal codes SR7 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Seaham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Seaham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 6: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Seaham, England
The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, South Shields, Gateshead, Jarrow, Sunderland, Washington, Durham, Hartlepool, Wallsend, Chester-le-Street, and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Internet | 22 hours ago |
|
South Shields
|
Total Blackout | 1 day ago |
|
Gateshead
|
Internet | 2 days ago |
|
Gateshead
|
Internet | 4 days ago |
|
Newcastle upon Tyne
|
Total Blackout | 5 days ago |
|
Newcastle upon Tyne
|
Total Blackout | 5 days ago |
Nearby cities with recent reports
3 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Seaham, England
Latest outage, problems and issue reports in Seaham and nearby locations:
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liam sholder (@liamsholder91) reported from Newcastle upon Tyne, EnglandAin't happy with @virginmedia cancelled the TV months ago and yous are still charging me for it only just noticed just checking on the bill online now this isn't the first its the second wtf man really i have phone and broadband I'm want out keep the money you've taken 🤬
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David Pearce (@pearceswan) reported from Newcastle upon Tyne, England@virginmedia If there is any tools that you can suggest I use to solve my issue it will be greatly appreciated, I don’t mean to mean in your position but I just would like to know exactly what you can do SHAW at the end of the day I’m assuming you’re going to tell me to go to technical help
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Mike Yau (@MikeYau8) reported from Newcastle upon Tyne, England@virginmedia So I expected a call today before 12pm from business team I also logged a call back on the website for one of the team to call me before 12pm. Engineer on Friday said someone would call in the morning it’s now just gone after 12 and I am still waiting? This is poor?!
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Deggsy™ (@Deggsytweets) reported from Sunderland, England@BurnleyJo @virginmedia Yea they’ve got issues with certain channels
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Paul Jukes A874036 (@UnicornRunning) reported from South Shields, England@virginmedia The Hub is in modem mode connected to a separate wireless router as the Hub's WiFi has been poor since we got it, so technically it's a wired connection. Router's connection is lost when it drops so no devices can connect wirelessly. Has been stable for about 3 hours now.
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Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England@_MMaritima @virginmedia I'd say that needs an engineer visit then at least. Probably either a bad connection or a flakey modem. Phone and log it every time it goes off.
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Carl Walsh (@Carl_Walsh33) reported from Wallsend, England@virginmedia Just realised this is the first post in a year!! Had your broadband gone down?
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Ray Spencer MBE (@rayspencermbe) reported from South Shields, EnglandStay Healthy Stay Safe -final message from @virginmedia text service. It should read stay patient stay calm. Hopeless service and very slow!! I never thought I say I’d rather just wait on hold for the operator
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JOP (@40yearsofhurt) reported from Newcastle upon Tyne, England@Magpie24_7 Fitness levels of Virgin Media are poor.
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Sam (@purplelime) reported from South Shields, England@virginmedia No, service page still says all services are fine but my landline still not working.
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Barry Cook (@Townendtopman) reported from Sunderland, England@virginmedia is broadband services down. My internet has been intermittent for the last week. Reset router 3 times today and still not working properly. Download speed is 1mb. Usually 380 mb
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Barry Cook (@Townendtopman) reported from Sunderland, EnglandPlease be aware everyone when you get a inbox from virgin media. I got one yesterday asking about my account and asking me to send my card details and card holder name and security number to verify the account. It wasn’t virgin media but a scam. Because my internet was down. Scum
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Iinton Smith (@lintoniosmythe) reported from Chester-le-Street, England@virginmedia your call centre is an absolute joke. No one deals with problems and just transfers to a different department who hang up
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ben (@benrelton) reported from Hartlepool, EnglandBroadband is down in our area, but can’t register loss of service on the website - just won’t work. Any ideas? @virginmedia
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Mike Yau (@MikeYau8) reported from Newcastle upon Tyne, England@virginmedia So now moved to @vmbusinesshelp line instead of residential activated yesterday and new router installed with no problems. Tonight 7.19pm internet goes down? 7.45m internet goes down? I am paying significantly more and receiving the same poor line?!?!?
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David Pearce (@pearceswan) reported from Newcastle upon Tyne, England@virginmedia I’ve tried to use the add-on service as being a broadband customer I’m able to download to the O2 app however I cannot sign in as I do not have a mobile number and it will not accept my landline, can you help
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Niko (@NikoSarcevic) reported from Newcastle upon Tyne, England@virginmedia I see. It is very unfortunate as I cannot do my work when I’m not online and I also spend more on mobile internet because the service I pay for regularly is simply not there.
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Scott Noble (@ScottN1504) reported from Newcastle upon Tyne, EnglandHas anyone ever sent anything back to virgin media before? Need some help if possible
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Tanya ❤️🤍 (@Tanya_M_S) reported from Sunderland Bridge, England@virginmedia sky red button not working again. 😕 sort it out 🤬😡😡😡😡
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Michael Gray 💙 (@MJGray1963) reported from Newcastle upon Tyne, England@virginmedia There is no webmail to log on says try later - for 5 weeks Absolute shocking service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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... - ..- 𝚂𝚝𝚞 (@_Alfista) reported@ArrEssVeeTwin @jen_moxon @virginmedia many years ago at previous address I had to take annual leave to call Virgin customer services during UK office hours, when I knew it was UK call centre answering, as the foreign one never logged a single call so had to start all over each time.
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London leaver (@ross_biagini) reported@virginmedia my tv internet & phone are still not working in HP6
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cari_lou (@swlondonraised) reported@virginmedia Yes it was working then just cut out again this is a joke
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... - ..- 𝚂𝚝𝚞 (@_Alfista) reported@ArrEssVeeTwin @jen_moxon @virginmedia I only signed up last year as Virgin had & still do, the fastest broadband in area & I needed to handle the data, I knew this day would come though with their customer services.
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littlemisssunshine (@JulieFeronica) reported@virginmedia what's going on in CF14? The broadband is constantly dropping out. App is useless... always says there's nothing wrong until I check the hub, then it's an "intermittent signal". This is just woeful.
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mary32 (@marypaul32) reported@nightsong53 We're still waiting for @virginmedia to come fix our broadband. My husband was so infuriated by the call centre staff I had to take over. We have raised formal complaint but of course not heard from them.
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BeKind (@Yolandae) reported@virginmedia do you have any idea when our area will have service? I am unable to reach your customer service to book an engineer.
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FordPrefect (@fp2072) reported@virginmedia you've been a customer for over 20 years, let us call you and see what we can offer to keep you. Well still no call so tells me all I need to know
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CADark (@ca95222) reported@mitchlog @dejanirasilveir What in God's name does he get at that price?? I hope it's top notch. That#s a rip-off. I've heard bad things about Virgin Media. Help him to change to someone else.
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Simon (@cleggy1966) reported@virginmedia And another day goes by without any internet. Try to book an engineer appointment online and get ‘internal error’ What disgraceful service.