Virgin Media Outage Report in Seaham, County Durham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Seaham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Seaham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Seaham, County Durham, England
The most recent Virgin Media outage reports came from the following cities: South Shields, Spennymoor, Sunderland, Newcastle upon Tyne, Hebburn, Gateshead, Hartlepool, Durham, Chester-le-Street, Wallsend and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 South Shields |
Phone | |
| Spennymoor |
Total Blackout | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Sunderland |
||
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Seaham, England
Latest outage, problems and issue reports in Seaham and nearby locations:
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Allan Davis
(@AL_SNR58) reported
from
Sunderland, England
@virginmedia I have informed the manager that I wanted to make a complaint and he has noted it. I am just starting to calm down now
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Karen Veater
(@karenveater) reported
from
Sunderland Bridge, England
@virginmedia you’re broadband service is disgusting! Down more times than enough and your call centre staff are totally clueless! I guess I’m looking for a new service provider!
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FSV Photography
(@FSVPhotography) reported
from
South Shields, England
@virginmedia I am sick of contacting yourselves regarding it. Your company does not seem to know which department I need to speak to. One minute It's customer care, then movers, then disconnections, who pass me back to customer care. #notaclue #virginmediasaga
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𝑫𝒂𝒏𝒊𝒆𝒍𝒍𝒆🐸
(@d_n_g_x) reported
from
Newcastle upon Tyne, England
@virginmedia It was @Stacey_MW_WL with the problem
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FSV Photography
(@FSVPhotography) reported
from
South Shields, England
@virginmedia We asked at the time of there was any money outstanding and we were told no. We were never told it takes 30 days to cancel. Again poor service from yourselves. I don't have the complaint number no as your staff keep hanging up
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Allan Davis
(@AL_SNR58) reported
from
Sunderland, England
@virginmedia Tomorrow. This has been going on for over two weeks intermittent but the way I was treated was not the way to treat a loyal customer
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Craig Shitpeas
(@CraigShitpeas) reported
from
Sunderland Bridge, England
@virginmedia been without any form of data, email , Whatsapp, calls from 11am with #virginmobile looks like it’s UK wide ! Dreadful service. Just catching up on emails now in a local pub!! Awful communication by a company that claims to be so good at it.
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Amy McCord
(@amymccordx) reported
from
South Shields, England
@virginmedia I was speaking with an agent an hour ago due to an issues with WiFi. They said they’d 100% ring me back in 30 mins as we did a hard reset of the booster. It’s been another 30 mins since then and no one has called. #notmyday
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James Robert Hedges
(@jameshedges4) reported
from
Newcastle upon Tyne, England
@virginmedia No known issues. It’s only wireless speeds. There is no excuse for this, it happens to me almost everyday. I would like to discuss it with someone as I tried at the weekend and was completely fobbed off by your service team. I pay nearly £50 a month and often have to use my 4G
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Vicki barry
(@VictoriaBarry82) reported
from
Sunderland, England
@virginmedia There seems to be a network problem. The box had a green light flashing. Our phones & iPads are connect but the sky boxes don’t seem to be. Can I DM you please
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L🍩ui💲e
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@virginmedia No sorry I'm meaning the Internet on my virgin mobile phone is slow
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L🍩ui💲e
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
For all the poor sods like me who had nothing but trouble today! #VirginMedia #Virginmediaoutage
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Allan Davis
(@AL_SNR58) reported
from
Sunderland, England
@lisadunn1978 @virginmedia I have just had hell on and demanded to speak to a manager. At first I was told there was no issue in our area and it was the router then the manager has told me that there is a problem in our area
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FSV Photography
(@FSVPhotography) reported
from
South Shields, England
@virginmedia Cancelled the account on 28th or 29th March. Was told by one of your staff members that the service would be cancelled immediately and that #virginmedia owed us just over £70. She also cancelled the direct debit, agreed to send a cheque for the balance to an alternative address
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Graeme Stickings
(@Stickings90) reported
from
Newcastle upon Tyne, England
@virginmedia I have received from you an incomplete text message regarding changes to Virgin Media Project and Mobile Rescue Tech support, as from 31 August, but does not say what. What are these changes
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FSV Photography
(@FSVPhotography) reported
from
South Shields, England
@virginmedia So another tonight wasted last night on the phone to all your departments and still no resolution. Still trying to make me pay your staff's mistakes. #virginmediasaga #thieves
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Gill Anderson
(@gilly562) reported
from
South Shields, England
@virginmedia no virgin mobile service, can’t make calls, can’t text or receive. No 4G. Been like this for an hour!! PLEASE CAN SOMEONE AT VIRGIN RESPOND!!! Lots of unhappy customers
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Emily Whittle
(@ewhittle_) reported
from
Walker Gate, England
The worst part about being an adult is having to do things like talk to the brain dead people behind virgin media
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L🍩ui💲e
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@anemoneproject @virginmedia @virgeinmedia The account is suspended now. I'm going to guess a disgruntled customer!
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Simon Clark
(@Clarquey) reported
from
Walker Gate, England
Hi @virginmedia. Trying to call, text, WhatsApp my wife today attempting to sort out our children etc and completely unable to. My contract has just been increased. Pretty shocking service and I'm paying more! I would expect some compensation at the very least 😡 #VirginOutage
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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4nonymousBTB 🇺🇸
(@clancyRbtb) reported
@macroaggressio3 I second this. @virginmedia go woke go broke you **** heads.
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cait
(@CAKE_LlKE_GAGA) reported
fix the internet or im going to shoot up a school @virginmedia
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CurtbroGYT
(@CurtbroG) reported
@NoContextBrits @virginmedia Fr though when I left Virgin media, I tried to file a complaint and they said they didn't have a complaints department One of the largest ISPs in the UK does not have a complaints department
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Trice
(@D4C_Trice) reported
@NoContextBrits @virginmedia Talktalk are just as ****.
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A
(@hugeblackballss) reported
nobody asked but virgin media customer service is truly as low as it gets
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Callum
(@Callumreal1) reported
@virginmedia both my Wi-Fi pods have stopped working today. Hub is fine. I’ve done all the checks on your website, moved them closer etc. Still not working. Before you suggest any of the steps I’ve already done, what else should I do or will you send me new ones?
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It’s me
(@Itsme10835105) reported
every single night around the same time @virginmedia internet goes out!!!! i work emergency shift from home and every night i have to tell my manager my internet has gone off again! not a good look i would advise no one to sign up with virgin or run while you can.
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aitch
(@hils09) reported
@virginmedia Why are you telling me there’s an outage in this area affecting only one box in my house but the one I mostly use? BB fine, phone line fine and not a single other person in the area affected by outage. No mention of an outage on your phone messages.
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Cynical Old Me
(@IckleSoldier) reported
@virginmedia Any news on the PlayStation Network issues? Apparently there's an issue that's under investigation. It's been a couple of days now and there are STILL issues. I've checked your 'support' forums and there is no news there, and phone support is dire at best...
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Rashed Karim
(@r_karim) reported
@virginmedia Twice again this month, my internet has been disconnected without my permission due to an incorrect disconnection request from a new customer.