Virgin Media outages and service status in Sunderland Bridge, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Sunderland Bridge, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received Jun 10, 3:04 PM GMT+1.
- TV (47%)
- Internet (29%)
- Wi-fi (24%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sunderland Bridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunderland Bridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sunderland Bridge, England
The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Sunderland, Washington, Durham, Billingham, Chester-le-Street, and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees
|
TV | 4 hours ago |
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Stockton-on-Tees
|
Internet | 1 day ago |
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Stockton-on-Tees
|
Wi-fi | 4 days ago |
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Stockton-on-Tees
|
Internet | 10 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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Virgin Media Issues Reports Near Sunderland Bridge, England
Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:
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JT (@leeds2d) reported from Bishop Auckland, England@virginmedia No. I’ve been in contact and I was supposed to receive a phone call within 4 hours. This was 6 hours ago. Very poor service
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Victoria barry (@VictoriaBarry82) reported from Sunderland, England@virginmedia I’ve looked & it’s no help
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𝕭𝖎𝖌 M𝖆𝖗𝖐𝖇𝖔𝖜𝖘𝖐𝖎 (@Markticus) reported from Consett, EnglandIncredibly stressful and poor customer service from @virginmedia, Not adhering to T+Cs. Agent lying on phone to me. not allowing complaints and just blatantly lying Absolutely disgusted
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Nathalie Paris (@Nattalingo) reported from Consett, England@virginmedia Ongoing complaint about a landline number that failed to be transferred to my account with you due to it not being requested by you in time.
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Barry Cook (@Townendtopman) reported from Sunderland, England@virginmedia I’ve sorted the problem I think. Or maybe until the next time it goes off. I’ve disconnected coax cable etc and blew them clean and tightened them back up and done a speed test and it’s up to 365mb download speed. Hopefully this has fixed problem
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C4SP4R (@C4SPAR_) reported from Sunderland Bridge, England@davidm_allan @virginmedia I Live in Roker, had nothing but trouble with virgin broadband. Had it replaced today.
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Victoria barry (@VictoriaBarry82) reported from Sunderland Bridge, England@virginmedia Out of contact & another £8 was added. My account for the free booster another complaint was logged. But no one has called me back. Can u DM me to have a look into this
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Dianne Wilson (@Divadi29) reported from Billingham, England@virginmedia Both, i currently have to work from home and my internet crashes all the time. i can’t get a signal in my bedroom which is the room directly above the box
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gary doyle (@werbedoyle) reported from Stockton-on-Tees, England@virginmedia hey hey virgin media wifis down. Your web site says it fixed ????
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mick arthur (@m_arthur1) reported from Stockton-on-Tees, England@virginmedia @d754771 I’m still waiting for the call aswell I know it’s a bad time with call centres closed but come on Sunday I was told 24hrs
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KaraS4234 (@kara44234) reported from Durham, England@virginmedia In which looking deeper into the matter alot lof people are saying the same think since they have moved to virgin media its shocking the lies you have informed customers that you will never have issues with WiFi speed having fiber utter rubbish
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Marc J (@Johnsonator85) reported from Stockton-on-Tees, England@virginmedia Media, I want to cancel
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Dxrpii_ (@Dxrpiii) reported from Chester-le-Street, England@virginmedia Will you please sort your **** out, 7 times my internet has dropped for 30-60 seconds it’s so frustrating pay for the best broadband available and have to put up with this 😡
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Victoria barry (@VictoriaBarry82) reported from Sunderland, England@virginmedia The link asks me to log in which I do, then it shows me my contract etc, I can either fill a form in for someone to contact me but I’ve did it before or it shows the complaint as been closed
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gary doyle (@werbedoyle) reported from Stockton-on-Tees, England@virginmedia every month I make the same bloody phone call, you are thee worst company ever !!! Customer service is appalling over charged massively for four months,IS any one out there !!!
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Pete Irving (@ZicoPete) reported from Sunderland, England@virginmedia what channels do I need to go down for a stable connection check in my area, two days in a row internet keeps dropping not ideal when working from home. Thanks.
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Victoria barry (@VictoriaBarry82) reported from Sunderland, England@virginmedia She’s sent me a service receipt out
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Cameron Ross (@pumbingchap) reported from Sunderland Bridge, England@virginmedia Thanks for your reply. I’ve done all that’s recommended. Logged complaints, customer service can’t help, I’m still awaiting a supervisor to contact…
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Bev Middleton (@bev_middleton) reported from Sunderland, England@virginmedia furious that I have been double charged for a bill, then I try to message support and its been over 1 week and nothing done, single parent who already paid the bill is not happy
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Anna Forester (@AnnaForester87) reported from Washington, England@virginmedia network problem half way through Grease, haway man! 3rd day in a row aswell
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nicholas Reicher (@NSReicher) reported@PeteUK7 @virginmedia We had the same problem with Verizon. We told them my father in law didn't abandon his service-he died. And we were positive if given a choice, he'd have preferred to continue using their service. Verizon canceled.
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Colin Spalding (@ColinSpalding2) reported@virginmedia It says pop ups blocked when doing on a phone. On the tablet it does nothing. HBO max on my TV keeps asking me to sign in. Still trying to create an account without being charged.
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Kev (@victor50) reported@virginmedia once again we have broadband & tv issues. I’ve understand we’ll have intermittent service until 10th. That’s 4 days with the issue. How do I claim compensation please? Supposed ‘award winning’ service is failing with monotonous regularity.
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Ashton Mawson (@MawsonAsht43296) reported@virginmedia broadband down in Gloucestershire, estimated fix is the 10/6, four days away, is that some sort of joke ?!? What’s actually going on. Elderly people who rely on the broadband are without essential services due to this, what’s happening ?!?!
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Percival Merganser (@lennylaw) reportedPeople moan about @virginmedia but I’ve had great service from their phone guys. Once you’ve found the number.. Internet/wifi been glitching. Indian lad, super helpful, checked and diagnosed in minutes, engineer coming tomorrow, new upgraded router arriving Monday.
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CADark (@ca95222) reported@mitchlog @dejanirasilveir What in God's name does he get at that price?? I hope it's top notch. That#s a rip-off. I've heard bad things about Virgin Media. Help him to change to someone else.
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Sodium (@sodiumlights) reportedIn the meantime, they're offering the same to new customers for less than £30. You know what? I'm going to make you fix your broken kit and then I'm going to find a new provider. **** you and your stupid ******* games, @virginmedia
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Professor Keyboard (@jjunglejim) reported@virginmedia @evo5797 Being in the feedback department of virgin media customer services must take unimaginable levels of fortitude.
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leedshippriest (@leedshippriest) reportedThree broadband outages in LS16 in a week @virginmedia Not good enough get this sorted. We pay good money for this service
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Grazie (@graziegee999) reported@virginmedia absolutely abysmal service. Take too much money for my new package. 2 hrs on chat. promised phone call within 48hrs....still waiting. 😡😡 Email to say its been resolved??? please advice