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Virgin Media outages and service status in Sunderland Bridge, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Sunderland Bridge, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 28, 7:35 PM GMT+1.
  • 70% Internet (70%)
  • 20% Wi-fi (20%)
  • 10% TV (10%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sunderland Bridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunderland Bridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 30: Problems at Virgin Media

Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sunderland Bridge, England

The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Sunderland, Billingham, Consett, Washington, Durham, Chester-le-Street, and Seaham.

CityProblem TypeReport Time
Stockton-on-Tees Internet 2 days ago
Sunderland Internet 2 days ago
Sunderland Internet 3 days ago
Billingham Internet 4 days ago

Nearby cities with recent reports

Sunderland

2 recent signals

2 days ago
Stockton-on-Tees

1 recent signals

2 days ago
Billingham

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sunderland Bridge, England

Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:

  • adamappleby
    Adam Appleby (@adamappleby) reported from Sunderland, England

    @virginmedia seems your Cs WhatsApp is broken, can anyone one reactivate my WiFi pod?

  • Johnsonator85
    Marc J (@Johnsonator85) reported from Stockton-on-Tees, England

    @virginmedia In the meantime I can’t do anything then so basically you’ve been no help whatsoever

  • pumbingchap
    Cameron Ross (@pumbingchap) reported from Sunderland Bridge, England

    @virginmedia Thanks for your reply. I’ve done all that’s recommended. Logged complaints, customer service can’t help, I’m still awaiting a supervisor to contact…

  • mmcvickers
    Michael McVickers (@mmcvickers) reported from Consett, England

    @virginmedia @virginhelp Hi, it’s not an outage problem as it’s been like this for months and months

  • Kai35850650
    Dougy Giro (@Kai35850650) reported from Sunderland Bridge, England

    @virginmedia is there a service outage in the SR2 area of Sunderland? My service is usually great, but it’s down currently for me

  • ZicoPete
    Pete Irving (@ZicoPete) reported from Sunderland, England

    On hold with @virginmedia for 20 minutes then they decided to cut my call.. great service. 👍

  • Townendtopman
    Barry Cook (@Townendtopman) reported from Sunderland, England

    Please be aware everyone when you get a inbox from virgin media. I got one yesterday asking about my account and asking me to send my card details and card holder name and security number to verify the account. It wasn’t virgin media but a scam. Because my internet was down. Scum

  • roytomo1970_roy
    Roy1986UTB (@roytomo1970_roy) reported from Stockton-on-Tees, England

    @virginmedia I've been on hold four 1hr 20 mins. I need to cancel my account. Please reply

  • Tanya_M_S
    Tanya ❤️🤍 (@Tanya_M_S) reported from Sunderland Bridge, England

    @virginmedia sky red button not working again. 😕 sort it out 🤬😡😡😡😡

  • HelenEmbleton1
    Helen Embleton (@HelenEmbleton1) reported from Leadgate, England

    @virginmedia Your customer services

  • AndrewI81572127
    Andrew Irwin (@AndrewI81572127) reported from Washington, England

    @virginmedia my parents services are down , in Consett , co Durham . Phone and everything

  • Thejollyevfan
    The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported from Stockton-on-Tees, England

    @virginmedia DM me so I can give contact details. Don’t think it would cause a problem but I’d worry about affecting neighbours services or possible future services should we come back to you.

  • Boro_shirts
    Stu # Boro Shirts (@Boro_shirts) reported from Billingham, England

    Anyone else virgin media Internet down billingham?

  • RobertTamkin94
    Robert-Andrew Tamkin (@RobertTamkin94) reported from Stockton-on-Tees, England

    @virginmedia I’ve been trying to contact your call centre for 15 minutes and I’ve tried all the options and I can’t get through to ANYONE!! I want to cancel my contract and it doesn’t give you the option online to do so!! Can someone cancel it from your social media team?

  • Dawnletsfaceit
    Dawn knight (@Dawnletsfaceit) reported from Consett, England

    @virginmedia new customer ...2 engineer No Shows !! Not a great start. Try again for Wednesday. Let's hope they show this time. In the meantime please stop sending me emails to get me up and running.....that's the whole reason I need an engineer 😡

  • WarrenBaister
    Warren Baister 🇬🇧 (@WarrenBaister) reported from Sunderland Bridge, England

    @virginmedia my WiFi is terrible. So slow and it’s meant to be the fastest. Regretting the switch at the minute

  • VictoriaBarry82
    Victoria barry (@VictoriaBarry82) reported from Sunderland Bridge, England

    @virginmedia Out of contact & another £8 was added. My account for the free booster another complaint was logged. But no one has called me back. Can u DM me to have a look into this

  • WarrenBaister
    Warren Baister 🇬🇧 (@WarrenBaister) reported from Sunderland Bridge, England

    @virginmedia There isn’t any reported problems in my area but mine is very ‘hit and miss’ at the moment. I’ll go for periods where nothing will upload/download at all

  • gaznolan
    Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England

    @virginmedia any chance we'll get reimbursed for the service outage in the TS20 postcode? 2 days we've had a fault

  • mark770
    Mark Walker (@mark770) reported from Stockton-on-Tees, England

    @virginmedia JS, have you taken the time to read the thread through? It would appear not as your previous colleague intimated that you would be looking at auto-comp issue when I notified you that the issue had been resolved though you mentioned nothing about that.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • darrenhayes1973
    Darren Hayes (@darrenhayes1973) reported

    @virginmedia I did ask to complain when I rung up to cancel and was put on hold for ages so hung up!!

  • ACLegalServices
    Legal Eagle. (@ACLegalServices) reported

    @virginmedia I am seriously thinking of leaving Virgin after 25 years or so as you are about to double my bill to £62.00 a month for speeds of 120mbps. Any recommendations to replace them with a reliable service, that I have had with Virgin. Difficult to talk to them on phone

  • pixiepoppett
    Louise Ford (@pixiepoppett) reported

    @virginmedia my internet a d tv are down can u tell me how long this will be

  • In2125
    Man in Black 2125 (@In2125) reported

    @virginmedia love to but unless you're gonna send a fleet of engineers to fix the issue i don't really see how dming will help. but just for the fun of it i will. standby. incoming

  • DrAmirHamid
    Dr Amir Hamid (@DrAmirHamid) reported

    @virginmedia we have not had broadband since the 11th of June! You estimate it will only be fixed on the 16th. With no other communications. Very very poor

  • LauraRWeldon
    Laura Rogowski Weldon (@LauraRWeldon) reported

    @HarrietHarman A government minister's family members were downloading porn on virgin media and claiming it back off the taxpayer the last time you lot were in power, so I'd pipe down if I were you.

  • drvikaz
    vikas tripurneni💙 (@drvikaz) reported

    @SkySports @virginmedia what’s the point of subscribing to @SkySports .. never covers anything important or significant..!

  • Burns12L
    luke (@Burns12L) reported

    @brownbill_scott @virginmedia Same lad been down for like 2 hours now

  • afshin71943097
    Leio Lee (@afshin71943097) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • PhilipGrif54755
    Philip Griffin (@PhilipGrif54755) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @4k_iptv_zone1 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies