Virgin Media outages and service status in Sunderland Bridge, England

Problems in the last 24 hours in Sunderland Bridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sunderland Bridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunderland Bridge, England

The most recent Virgin Media outage reports came from the following cities: Sunderland, Washington, Durham, Stockton-on-Tees, Billingham, Chester-le-Street, and Seaham.

City	Problem Type	Report Time
Sunderland	Wi-fi	10 hours ago
Washington	Internet	2 days ago
Durham	Internet	3 days ago
Sunderland	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sunderland Bridge, England

Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:

• 
  Mark Walker (@mark770) reported 4 minutes ago from Stockton-on-Tees, England

  @virginmedia My issue is bband been down since Thursday night and Friday a tech visit for this morning between 8 and 12. Due to an outage at your end, the visit was incorrectly cancelled as your records showed as "now fixed". We didn't find this until contacting yourselves after 12 today

• 
  Mark Walker (@mark770) reported 4 minutes ago from Stockton-on-Tees, England

  @virginmedia JS, have you taken the time to read the thread through? It would appear not as your previous colleague intimated that you would be looking at auto-comp issue when I notified you that the issue had been resolved though you mentioned nothing about that.

• 
  Currie.peter (@Curriepeter1) reported 8 minutes ago from Stockton-on-Tees, England

  @virginmedia why is the internet so slow and buffering every day I’m pay for a service that’s not fit suitable

• 
  Cameron Ross (@pumbingchap) reported 15 minutes ago from Sunderland Bridge, England

  @virginmedia Does anyone from your customer care actually ring you back? My newly installed so called fast WiFi has not worked correctly since install… Terrible product….

• 
  Adam Appleby (@adamappleby) reported 15 minutes ago from Sunderland, England

  @virginmedia seems your Cs WhatsApp is broken, can anyone one reactivate my WiFi pod?

• 
  Jason N Beck (@beck5ter) reported 22 minutes ago from Stockton-on-Tees, England

  Question?? how long before Virgin Media shuts down your email if you leave them?? @VirginMediaCorp

• 
  Victoria barry (@VictoriaBarry82) reported 26 minutes ago from Sunderland Bridge, England

  @virginmedia I called up about 6 weeks ago about the poor quality of the wifi, I was offered another booster free of charge. Then I received an email to say my bill was going up by £15.someone said they would listen to call, no one got bk 2 me & I called the other day & was told I was out of

• 
  gary doyle (@werbedoyle) reported 28 minutes ago from Stockton-on-Tees, England

  @virginmedia hey hey virgin media wifis down. Your web site says it fixed ????

• 
  justin collins (@justincolli71) reported 31 minutes ago from Sunderland, England

  @virginmedia stop constantly calling with silent calls and then cutting off, I've spoken to two people in customer service who advised no one has called. when I call the number back it says its virgin media. Terrible service

• 
  Christian Wolf Rubin (@wolfrubin) reported 41 minutes ago from Sunderland Bridge, England

  @virginmedia The worst bit is that I was on hold for 36 minutes listened to the same song 3 times and then was hung up on.

• 
  Simon Clayton (@SiClayton) reported 44 minutes ago from Stockton-on-Tees, England

  Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

• 
  Dougy Giro (@Kai35850650) reported 46 minutes ago from Sunderland Bridge, England

  @virginmedia is there a service outage in the SR2 area of Sunderland? My service is usually great, but it’s down currently for me

• 
  Louise Baldock 💙 (@LouiseBaldock) reported 51 minutes ago from Stockton-on-Tees, England

  2 calls on landline from Asia, using dummy UK phone numbers, pretending to be from Virgin Media, telling me of a problem with the security of my router. Neither liked it when I told them their mother and father would be deeply ashamed if they knew what their son was doing.

• 
  Neville Lishman (@NevilleLishman) reported 55 minutes ago from Durham, England

  5 hrs now. Just rude @virginmedia just rude. Clearly little of your astronomically charges is spent on your customer service department. It's a recruitment Sargent for @skytv

• 
  The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported 56 minutes ago from Stockton-on-Tees, England

  @virginmedia DM me so I can give contact details. Don’t think it would cause a problem but I’d worry about affecting neighbours services or possible future services should we come back to you.

• 
  Roy1986UTB (@roytomo1970_roy) reported 57 minutes ago from Stockton-on-Tees, England

  @virginmedia I've been on hold four 1hr 20 mins. I need to cancel my account. Please reply

• 
  Ryan Wilšon (@Ryan_UTB) reported 57 minutes ago from Stockton-on-Tees, England

  @virginmedia your internet is so bad

• 
  KaraS4234 (@kara44234) reported 58 minutes ago from Durham, England

  @virginmedia In which looking deeper into the matter alot lof people are saying the same think since they have moved to virgin media its shocking the lies you have informed customers that you will never have issues with WiFi speed having fiber utter rubbish

• 
  Nathalie Paris (@Nattalingo) reported 59 minutes ago from Consett, England

  @virginmedia New one is I was hoping to sign up to some sort of TV package, but when logged into my online account it gives me a "oops" with no option, so I need to talk to someone. Experience with the number you have given me has been poor, I want to avoid it!

• 
  JT (@leeds2d) reported 59 minutes ago from Bishop Auckland, England

  @virginmedia hi. I’ve been having intermittent dropouts this last few days. Any network problems ? Bishop Auckland area.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Louise Bagshawe (@LouiseMensch) reported 6 minutes ago

  @Benleo @virginmedia In America they would have been hit with a bunch of class action lawsuits already but the best you can do is probably make a complaint to a regulator.

• 
  stepHen (@UTLR1888) reported 10 minutes ago

  @virginmedia why have you called me 10 days in a row to renew a contract I already renewed 2 weeks ago ? Every single ******* day you phone me, apologise and say my name will be taken off the list. Next day arrives and some ****** is back on the phone again ? Cancel my contract !

• 
  Ian Lythgoe (@IanLythgoe4) reported 15 minutes ago

  @_kerryking_ @AndrewPittman2 @virginmedia Mine has just been fixed if you have a splitter (big white box) check the power plug there should be a green light on it if not thats the problem (which i had) if you dont have a splitter box i aint got a clue

• 
  John Parsons (@snipsy1) reported 18 minutes ago

  @virginmedia @simplynorwegian @virginmedia You should be sorry and not just to this unfortunate customer but to ALL your unfortunate customers when needing non existent customer care 😡

• 
  Ben Leo (@Benleo) reported 21 minutes ago

  I have released all audio tapes of my many calls since April 30 and will be collating them for the nation to see how @virginmedia treat their customers and breach consumer law.

• 
  Lucia (@LadyLucia05) reported 23 minutes ago

  @virginmedia Well that was not what I was informed when I have tried before, even when you have my husband down as vulnerable, I've had loss since last Friday while I was abroad, my home security is not working and im back and forth on here.

• 
  C (@Speed2684_) reported 24 minutes ago

  @virginmedia Broadband outage which is causing my ring doorbell not to work

• 
  Geoff Jones (@geoffjones7) reported 24 minutes ago

  @Benleo @virginmedia I was a service engineer for many years for Virgin (formally Telewest). You most certainly do not have to renew a contract to get a cable fixed. Also the Indian call centre has been a long-standing issue for their customers. Very poor service

• 
  Swivel Eyed (@swiveleyed24) reported 27 minutes ago

  @Benleo @virginmedia I moved to community fibre a couple of years ago. Quarter the cost, faster Internet and better customer service.

• 
  Twelfty 45543 (@trishbeaker71) reported 31 minutes ago

  @virginmedia is there any issues with the internet in the M11 area of Manchester