Virgin Media Outage Report in Billingham, Stockton-on-Tees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Billingham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Billingham, Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Darlington, Hartlepool and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Wi-fi | |
| Middlesbrough |
Total Blackout | |
| Stockton-on-Tees |
TV | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Billingham, England
Latest outage, problems and issue reports in Billingham and nearby locations:
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Hutchy
(@Paulhut20013625) reported
from
Sunderland Bridge, England
@bt_uk why has my internet speed slowed down just as we @virginmedia digging up the street 🤔
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Craig Shitpeas
(@CraigShitpeas) reported
from
Sunderland Bridge, England
@virginmedia been without any form of data, email , Whatsapp, calls from 11am with #virginmobile looks like it’s UK wide ! Dreadful service. Just catching up on emails now in a local pub!! Awful communication by a company that claims to be so good at it.
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Emma
(@Emfozz) reported
from
Middlesbrough, England
@virginmedia I asked for extension on bill on the 13th until the 27th, was told that was sorted, woke up this morning and been cut off, advisor told me the notes say I was told until the 21st which I wasnt & opened and closed my complaint because nothing else will be done
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tastyparmo
(@tastyparmo) reported
from
Nunthorpe, England
@virginmedia very disappointed in the mobile outage today. I’ve actually got on with doing some work in the office instead of pissing about on my phone. It’s really not on.
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Fay Brown #projectsnowball
(@AutonomyCounsel) reported
from
Egglescliffe, England
... @virginmedia don't ask us to fix your problems, we're paying you for YOUR SERVICES, not the other way round!
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
So once again @virginmedia my broadband has gone down! 3 times this week! I swear I'm changing providers sick of this now #VirginMedia
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freddie farkle
(@Freddiefarkle) reported
from
Stockton-on-Tees, England
@virginmedia I simply want to be able to reduce my cost substantially due to poor change in circumstances online rather than Face long long waiting to chat on a phone .. and online I can double check read anything that's been suggested before proceeding
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
@virginmedia It's down AGAIN! 😤😡
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
******* bullshit when @virginmedia charge u “disconnection fees” they started at £181 then down to £59 because they can’t supply ur new build with their broadband,I’m not cancelling contract u are! sort this out instead of charging ur customers for ur supply issues #bullshit
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Daniel Thompson
(@Danielson_1991) reported
from
Hartlepool, England
@virginmedia Yeah, appears there's issues with all services until at least 1255 this afternoon
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Marcus Dempsey
(@marcusdempsey) reported
from
Darlington, England
@virginmedia Another day another broadband outage. :(
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freddie farkle
(@Freddiefarkle) reported
from
Stockton-on-Tees, England
@virginmedia Just seen this ..not really useful I and I suspect thousands of others just want to be able to downgrade or cancel online either by firm filling or live chat (or even quick response emails) .
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia Both crap waste of a poll
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@RacingTV @EpsomRacecourse Would love to but you never do offers for virgin media and althyquality is good on phone/I-pad not the same as watching on tv. Please please do this on virgin media too 🙏🙏
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Chris Renahan
(@chrisrenahan) reported
from
Nunthorpe, England
On hold to @virginmedia for 15 minutes only to receive a recorded message to say they are too busy and to call back tomorrow morning. Customer service at its best!! 😡
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Emma
(@Emfozz) reported
from
Middlesbrough, England
@virginmedia I've already filled the form out online for a complaint
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Benjamin Clarkson
(@Benjiffy) reported
from
Stainton and Thornton, England
So @virginmedia offer 3x the broadband speed for new customers for the same price I've paid for a year, but offer me the same bundle I've had for a year for £5 more, or an extra £23 for the new customer one. Next company to put fibre in my area has a new customer waiting.
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Just Gill
(@Formally_Gill) reported
from
New Marske, England
@virginmedia Complaint has been raised as the billing team is rude and I have been lied to. They have said I only get the credit if it is done online, this is not what I was told on the telephone. Misleading tactics used to sell! Not happy, if not resolved both accounts will be cancelled!
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freddie farkle
(@Freddiefarkle) reported
from
Stockton-on-Tees, England
@beardedian @virginmedia It is about time changes to package or cancel etc should be online
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
@virginmedia I checked on the app and apparently there's "No known issues" ever since last week its been going off an on! Sick to death of this now
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Phil B
(@phil_b) reported
@virginmedia broadband out for a second day in Watford. Status on App now showing “all ok” now, but hub says “Internet: Access Denied”. Have done full reset of hub, still nothing. TV Ok so not a connection issue. What now??
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Mo
(@mo27042016) reported
@virginmedia Still no service for both internet and TV.
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brian cranthwaite
(@Bcranthwaite) reported
@virginmedia The estimated fix time has now been wrong on 9 consecutive days. How can a vast media company be so innacurate?
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FortyOne
(@realFortyOne) reported
@Anna__Demetriou @virginmedia Spectrum is just as terrible.
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Matt Butler
(@matt_tweeks) reported
@virginmedia - I'm trying to cancel my account as I'm moving house and no longer need internet. Just spent 25 mins on the phones being passed round numerous people to end up with someone who kept me on hold. Can you help?
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Pilgrim
(@Pilgrim58192938) reported
@virginmedia Thete is no estimated fix time same message on and off now for 5 days
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Jenander Sishodia
(@jsishodia) reported
@virginmedia at this very moment its working but you never know after 2 mins it will be gone again.. it is affecting me very badly i get disconnected in the middle of my con calls …please get this fixed at earliest
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Long-term Equity Investor
(@SanjHA3) reported
@sir_edman @virginmedia Is it still down . No service this morning in nw London
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brian cranthwaite
(@Bcranthwaite) reported
@virginmedia I can tell you now! Just received the standard misinformation saying it won't be fixed until the 15th. As the saying goes, tomorrow never comes!
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Pilgrim
(@Pilgrim58192938) reported
@virginmedia day 5 of broadband issues. Can't do Teams calls, lost 2 full days of work, can't watch on demand, connected devices not working. Moved into charges on mobile data as intermittent wifi. 5 days to fix ? No proactive information. Not good enough @virginmedia