Virgin Media outages and service status in Billingham, England

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Billingham, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Hartlepool, Stockton-on-Tees, Darlington, Billingham, and Redcar.

City	Problem Type	Report Time
Middlesbrough	Internet	5 days ago
Middlesbrough	E-mail	5 days ago
Hartlepool	Wi-fi	5 days ago
Middlesbrough	TV	6 days ago
Middlesbrough	Internet	6 days ago
Middlesbrough	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

• 
  RACHEL BULLOCK (@RBullockITV) reported 7 minutes ago from Eaglescliffe, England

  Hey @virginmedia your WiFi down yet again, third time this week. I’m in TS16 but suspect we are not alone #virginmediadown

• 
  Chloe (@chlowilson__) reported 10 minutes ago from Redcar, England

  Virgin media wifi is down again.. surprise, surprise

• 
  Cameron Ross (@pumbingchap) reported 11 minutes ago from Sunderland Bridge, England

  @virginmedia Thanks for your reply. I’ve done all that’s recommended. Logged complaints, customer service can’t help, I’m still awaiting a supervisor to contact…

• 
  JAKE (@TownsJake) reported 11 minutes ago from Darlington, England

  @virginmedia No i just been disconnected so this is another 2 hours wasted, i just want to cancel my services now

• 
  Matt Greenfield-Westcott (@WheezyRider44) reported 30 minutes ago from Nunthorpe, England

  @virginmedia Is your red button not working again?!?

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 31 minutes ago from Redcar, England

  Our broadband in TS10 has been down all day, the status page says no issues, but self test says there is no connection @virginmedia - is this related to the issues at Roseberry Square, Redcar, and when will it be resolved. So far no communication from you!

• 
  Stu # Boro Shirts (@Boro_shirts) reported 37 minutes ago from Billingham, England

  Anyone else virgin media Internet down billingham?

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 38 minutes ago from Redcar, England

  @virginmedia It's working now. Just would have been good to have been informed and kept in the loop that there was an issue being worked on, the status page was useless, stating no issues!

• 
  andrea mcdonald (@AndreaAndymac) reported 38 minutes ago from Redcar, England

  @virginmedia any chance of speaking to a human regarding my television service

• 
  Mark Walker (@mark770) reported 39 minutes ago from Stockton-on-Tees, England

  @virginmedia An area outage with something your end caused my issue (no bband) to flag as being resolved at your end. That was not the case in slightest (still without bband) and the tech appt this morning being cancelled but no notification

• 
  SimonMorrisonPeacock (@simonmp68) reported 41 minutes ago from Thornaby-on-Tees, England

  @virginhelp @Virgin Sorry,yeah it’s Virgin Media. Just waited an hour on Wednesday and it’s over half an hour now I can’t wait any longer owing to an appointment but I need some help as soon as possible Thankyou

• 
  steven lambert (@stelambert1977) reported 45 minutes ago from Thornaby-on-Tees, England

  When will the channels issue be fixed? @virginmedia #virginmedia

• 
  steven lambert (@stelambert1977) reported 49 minutes ago from Thornaby-on-Tees, England

  @virginmedia Finally red button service working on Virgin. Only missed half of the @Boro match!! ;however commentary is from the Blackburn match. #PoorService #virginmedia

• 
  Liam Batey (@LiamBatey4) reported 51 minutes ago from Middlesbrough, England

  @virginmedia what the hell is problem with Wi-Fi ??? It’s been off for three days wtf

• 
  Shaun Wathey (@Wathey) reported 52 minutes ago from Sunderland Bridge, England

  @virginmedia how do I make a complaint?

• 
  Jason N Beck (@beck5ter) reported 54 minutes ago from Stockton-on-Tees, England

  @virginmedia I have been one of your customers for years. We have broadband (used constantly) TV (never switched on) Telephone (only Virgin call it)

• 
  Gary Nolan (@gaznolan) reported 56 minutes ago from Stockton-on-Tees, England

  @virginmedia great service NOT! Called yesterday to disconnect and was blatantly given incorrect information by the chat agent. Had a call today from another retention agent asking how he could resolve the issues so I explained what happened. (1/2)

• 
  Mark Walker (@mark770) reported 58 minutes ago from Stockton-on-Tees, England

  @virginmedia how can you justify levying £25.00 charges if fail to cancel a "now resolved" tech visit but you fail to reciprocate the gesture when YOU cancel a visit and fail to notify the customer with the cancellation being due to an "outage" at your end? Shambolic&insulting

• 
  Currie.peter (@Curriepeter1) reported 59 minutes ago from Stockton-on-Tees, England

  @virginmedia why is the internet so slow and buffering every day I’m pay for a service that’s not fit suitable

• 
  The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported 60 minutes ago from Stockton-on-Tees, England

  @virginmedia DM me so I can give contact details. Don’t think it would cause a problem but I’d worry about affecting neighbours services or possible future services should we come back to you.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  christopher aucott (@christopherauco) reported 8 minutes ago

  @virginmedia 36 hours of no internet and half my channels not working on the TV and I still can't book an engineer. What is going on with your service?

• 
  KrYpt (@KrYpt923317) reported 12 minutes ago

  @Benleo Disgusting customer service. I’ve had many issues with then. Financial Ombudsman Service have always helped, but now they’ve changed regulators, who are almost as bad as VM. Virgin Media just hiding behind a great product.

• 
  Daniel Beach (@danielcbeach) reported 13 minutes ago

  @TonyDabell @mark_wootten @virginmedia After 24 years, I finally left Virgin Media for CommunityFibre a few weeks ago. £53 down to £21 p/m, and double the speed.

• 
  Bradley Archer (@archer_bra73029) reported 14 minutes ago

  @Benleo @virginmedia Mate they are scum and they just want your money. Always having problems because they are thick as ****

• 
  FootballCricketMad (@fcmad1960) reported 16 minutes ago

  @virginmedia Hi there, my problems are still unresolved and even your "Resolutions" team is blanking me. I need confirmation that we're at the end of the road so I can go to the regulator. How can I get this pls?

• 
  John Parsons (@snipsy1) reported 16 minutes ago

  @virginmedia @simplynorwegian @virginmedia You should be sorry and not just to this unfortunate customer but to ALL your unfortunate customers when needing non existent customer care 😡

• 
  Steve Hard (@PercivalPeabody) reported 16 minutes ago

  @Benleo In the end, I wasn't prepared to waste my time trying to get blood from a stone, so I called my bank to report it as fraud. Whether they put it down as fraud or not, I don't know, but they knew all about Virgin Media and did a chargeback for me.

• 
  D (@idczn) reported 19 minutes ago

  Since this day AppStore asks me for password every time I want to get any app and i coild swaer- its like- another App store site is opening. But Apple explains: all is good. I don't think so. If Apple cannot help, police doesn't care,Virgin media couldn't get anything: is there anyone in this world who knows what ******** is on? Or gypsy hacker is the cyber-master of the whole world?

• 
  DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported 22 minutes ago

  @virginmedia Hi my contract is ending soon can anyone help me get a better price ?

• 
  UAVHive (@UAVHive) reported 26 minutes ago

  @Benleo I have worked in telecoms customer service so can vouch for Virgin Media being (in my view) the worst in the industry. They billed me twice for a single month & made me pay for equipment I'd already returned. I was overjoyed to cancel.