Virgin Media outages and service status in Billingham, England

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Billingham, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Darlington, Hartlepool, and Billingham.

City	Problem Type	Report Time
Middlesbrough	Internet	8 minutes ago
Middlesbrough	Wi-fi	2 days ago
Stockton-on-Tees	Internet	2 days ago
Darlington	Internet	3 days ago
Hartlepool	TV	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

• 
  Gary Nolan (@gaznolan) reported 25 seconds ago from Stockton-on-Tees, England

  @virginmedia great service NOT! Called yesterday to disconnect and was blatantly given incorrect information by the chat agent. Had a call today from another retention agent asking how he could resolve the issues so I explained what happened. (1/2)

• 
  SimonMorrisonPeacock (@simonmp68) reported 3 minutes ago from Thornaby-on-Tees, England

  @virginmedia My services are suspended. I am housebound,no tv no internet. I only ask for an extension to further my services for one week but company rules and non-existent customer service is really upsetting me. I’ve been a loyal customer and feel betrayed

• 
  Shaun Harrison (@TrackScotti) reported 3 minutes ago from Darlington, England

  The @virginmedia Hub 3 (and I understand the 4 is just as bad) is a shocking WiFi offering. Any more than 10-15 items on it (not a lot considering what homes have connected these days) and it drops WiFi often! Ethernet connected devices are fine, yes, but not a good look !!

• 
  Marc J (@Johnsonator85) reported 15 minutes ago from Stockton-on-Tees, England

  @virginmedia Media, I want to cancel

• 
  steven lambert (@stelambert1977) reported 16 minutes ago from Thornaby-on-Tees, England

  @virginmedia why is the red button not working tonight for sky sports?

• 
  Michael Wicks (@wicks_michael) reported 22 minutes ago from Middlesbrough, England

  @virginmedia what’s going on with your website unable to access via my O2 or Vodafone mobile network. No problems with any other websites 😡

• 
  Victoria barry (@VictoriaBarry82) reported 22 minutes ago from Sunderland Bridge, England

  @virginmedia M125, it’s terrible, it’s always going down, if we are both wfh we need to turn any devices off to be able to use our work laptops

• 
  Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported 29 minutes ago from Middlesbrough, England

  @virginmedia No estimated fix time. Just tells me there is a problem in my area which is affecting my service. I already know that.

• 
  Peter 🐈🎸🕹️🍺♈ (@PeteYourDoom) reported 30 minutes ago from Hartlepool, England

  @virginmedia It was working fine, then went off and came back but the hub was flashing green quite quickly. When it renegotiates it's usually slow and steady green flash but this was really quick

• 
  Dave (@davedome) reported 35 minutes ago from Darlington, England

  @virginmedia any issues in the DL3 area? Broadband crashed about 10mins and hasn't been back on since.

• 
  Terry Chapman or FBH (@TerryFBH) reported 35 minutes ago from Yarm, England

  @virginmedia Why does your organisation make it so difficult to raise a complaint? Please advise with whom I may raise this.

• 
  Liam Batey (@LiamBatey4) reported 35 minutes ago from Middlesbrough, England

  @virginmedia what the hell is problem with Wi-Fi ??? It’s been off for three days wtf

• 
  Louise Donaldson (@Loulameg) reported 36 minutes ago from Stainton and Thornton, England

  Having an absolute nightmare with @virginmedia on the phone since Thursday and still no further forward, the staff literally just tell you anything to get you off the phone. Anyone know how I make an official complaint? We’ve had no services for days now

• 
  Terry Chapman or FBH (@TerryFBH) reported 40 minutes ago from Yarm, England

  @virginmedia I look forward to receiving your offer regarding the complaints that I already made and have still not received a response. I suppose you could consider this a further complaint that your complaints process is inadequate.

• 
  AllpointsTV - Jamie (@AllpointsTV) reported 48 minutes ago from Guisborough, England

  @virginmedia so trying to get an engineer to fix my 1gb internet after days of it running at sub 200mb and disconnecting at midnight it’s now been off for over a day . I just kept being told try again in one hour

• 
  Mark Armstrong (@mark001282) reported 49 minutes ago from Stainton and Thornton, England

  @virginmedia It's been going on for 8 weeks. I'm going to document this all and put it online for everyone to see how poor you have been. It's so stressful and you are doing nothing to help

• 
  sharon mulcahy (@sharon_mulcahy) reported 51 minutes ago from Thornaby-on-Tees, England

  @virginmedia what the hell is going on with the broadband today this is ridiculous no service all day!

• 
  Lorraine Ripley (@Lorryolly) reported 52 minutes ago from Darlington, England

  @virginmedia so dissatisfied when I made a call to see if any reductions could be me to be fobbed off and advised I have the best package, the advisor was no help at all and clearly reading from a script. No bedside manner. And now my landline has suddenly stopped working!!!😥

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 52 minutes ago from Redcar, England

  @DanWalk32531219 @virginmedia Just checked at 2am, finally back up again, though poor speeds on a speed test, hopefully will improve by the morning 🤞

• 
  Warren Baister 🇬🇧 (@WarrenBaister) reported 57 minutes ago from Sunderland Bridge, England

  @virginmedia Yes unable to use it. Wireless is very poor and was great during the first couple of weeks. Uploading is very hot and miss. Not happy considering I’m paying for fast broadband. My phone rarely connects to it unless I’m fairly close to the router. This can’t be right

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Einne Mees 🇵🇭 🇮🇱 (@MeesEinne) reported 1 minute ago

  @Simon_Whale @virginmedia Left VM after 10 years! They are ****!

• 
  Edgar Hans (@lipglossaddict) reported 4 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @SkyLive_TV8k offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  brooklynn dakota phillips (@LeisaPh20037124) reported 8 minutes ago

  @virginmedia yet again broadband down again this is getting ridiculous i pay enough each month and now its getting a joke how many times a week broadband down

• 
  Chris Lander (@christophlander) reported 8 minutes ago

  @virginmedia Thanks for your faux sympathy, but its still not working. Terrible service. Is there a way to compensate for this?

• 
  Garry (@gwfvrowell) reported 10 minutes ago

  No Wifi or TV for four days now, Customer service promised a call back and not a peep, expect better @virginmedia

• 
  Tyler (@Tyler2558) reported 10 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Ultra_IPTV10  offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Phil McCrachn (@PhilMcCrachn) reported 11 minutes ago

  @virginmedia terrible internet all week, speeds less than a 10th of what I'm "guaranteed". Seems this is happening to others as well.

• 
  Iran,Houth,Hez,Hams & Sky/BBC Lies#NeverAgainIsNow (@UFinlay33392) reported 14 minutes ago

  @virginmedia @Dudley1uk How we supposed to register for compensation when your stupid site and service doesn't even work properly to register a complaint? Pathetic in not ringing you so you can. Charge me £1.50 that I won't get back.

• 
  @Oveja77777 (@oveja77777) reported 17 minutes ago

  @Simon_Whale @virginmedia Would it be worth trying to ring them? I find their customer service people are usually helpful. Use the 0335 454 1111 number, as I used another one in the past and it had really high charges. I ring them every year to stop them putting my direct debit up.

• 
  Bristol Colin (@Saveri0Magiust0) reported 18 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Ultra_IPTV10  offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies