Virgin Media outages and service status in Thornaby-on-Tees, England

Problems in the last 24 hours in Thornaby-on-Tees, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thornaby-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornaby-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Darlington, Stockton-on-Tees, Hartlepool, Billingham, and Redcar.

City	Problem Type	Report Time
Middlesbrough	Wi-fi	4 days ago
Darlington	Internet	5 days ago
Stockton-on-Tees	Internet	8 days ago
Middlesbrough	Internet	8 days ago
Stockton-on-Tees	Wi-fi	11 days ago
Middlesbrough	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Thornaby-on-Tees, England

Latest outage, problems and issue reports in Thornaby-on-Tees and nearby locations:

• 
  SimonMorrisonPeacock (@simonmp68) reported 11 minutes ago from Thornaby-on-Tees, England

  @virginhelp @Virgin Sorry,yeah it’s Virgin Media. Just waited an hour on Wednesday and it’s over half an hour now I can’t wait any longer owing to an appointment but I need some help as soon as possible Thankyou

• 
  Gary Nolan (@gaznolan) reported 11 minutes ago from Stockton-on-Tees, England

  @virginmedia great service NOT! Called yesterday to disconnect and was blatantly given incorrect information by the chat agent. Had a call today from another retention agent asking how he could resolve the issues so I explained what happened. (1/2)

• 
  AllpointsTV - Jamie (@AllpointsTV) reported 18 minutes ago from Guisborough, England

  @virginmedia Yes , and it says no issues and then asks to check my equipment , this test says there is an issue with my equipment and I should check again in 24 hours so an engineer can be arranged . This has now been saying check back in an hour for the last two hours

• 
  Michelle Coleman (@stumpy1982) reported 20 minutes ago from Redcar, England

  @virginmedia please sort the red button out!!!! There’s always issues! Wrong commentary on the red button games!

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 23 minutes ago from Redcar, England

  @virginmedia @dakotafiction And still website says no issues!!

• 
  Chris Christopher (@Christo72210007) reported 29 minutes ago from Nunthorpe, England

  @virginmedia Aaarrrggghhh, red button not working on Sky Sports tonight any idea why?

• 
  Peter 🐈🎸🕹️ (@PeteYourDoom) reported 35 minutes ago from Hartlepool, England

  @virginmedia Checked l the internal cabling and all right etc so hopefully just a lose wire somewhere at the cabinet or something the engineer can easily fix. Is there any refund due to lack of service? I pay £67 a month. Can offset that against my mobile phone data

• 
  Andy Gibson (@Lopek) reported 36 minutes ago from Darlington, England

  Broadband down yet again. Can I suggest a now slogan @virginmedia... Reliably Unreliable".

• 
  Hannah (@HannMarieRose) reported 37 minutes ago from Middlesbrough, England

  @virginmedia midway through the last episode of #SilentWitness and my virgin decides to go down, couldn't of timed it better if you tried 😫😫

• 
  James Gilroy (@JamesGilroy) reported 38 minutes ago from Yarm, England

  @cyclingbetting @virginmedia Had a similar issue before Christmas. One of their engineers came out, changed router cable and some settings on router. Works champion now

• 
  Shaun Calvert (@Shaunelious) reported 38 minutes ago from Redcar, England

  @virginmedia I’ve got 16 months left on my current contract but I’d like to cancel it as I have good reason

• 
  ScottPhoto (@smarshallphoto) reported 44 minutes ago from Stockton-on-Tees, England

  @gracedavies I had a dream that I Met a Boy Online was used by Virgin Media in a TV advert, and you got paid a ****-ton of money. Does that count?

• 
  Jason N Beck (@beck5ter) reported 45 minutes ago from Stockton-on-Tees, England

  Question?? how long before Virgin Media shuts down your email if you leave them?? @VirginMediaCorp

• 
  Jason N Beck (@beck5ter) reported 46 minutes ago from Stockton-on-Tees, England

  @beardedian @VirginMediaCorp Then again I wouldn't expect anything less from Virgin Media. The only thing that is stopping me leaving them is losing my emails. Going to look into an alternative solution to that problem tomorrow

• 
  ben (@benrelton) reported 46 minutes ago from Hartlepool, England

  Broadband is down in our area, but can’t register loss of service on the website - just won’t work. Any ideas? @virginmedia

• 
  David Lumb Writer (@LumbWriter) reported 49 minutes ago from Redcar, England

  @virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 50 minutes ago from Redcar, England

  @DanWalk32531219 @virginmedia Just checked at 2am, finally back up again, though poor speeds on a speed test, hopefully will improve by the morning 🤞

• 
  Jim Gardner 🇪🇺🇺🇦 (@Jim_Gardner_) reported 55 minutes ago from Stockton-on-Tees, England

  @SimonMarksFSN Ironically it's the only streaming service of the latest to launch I considered subscribing to here in the UK because CNN removed itself from Sky and Virgin Media when Warner announced its own streaming platform. I hope it now comes back, although it never left LG's WebOS IPTV.

• 
  Marc J (@Johnsonator85) reported 57 minutes ago from Stockton-on-Tees, England

  @virginmedia Media, I want to cancel

• 
  steven lambert (@stelambert1977) reported 59 minutes ago from Thornaby-on-Tees, England

  @virginmedia Finally red button service working on Virgin. Only missed half of the @Boro match!! ;however commentary is from the Blackburn match. #PoorService #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  nini ☆ (@thatluckygirl4) reported 6 minutes ago

  @virginmedia hi can you please get back to me? been trying to get in touch about this for 2 weeks now and got charged a late payment fee, on top of this, the wifi connection has been really slow

• 
  Pauly (@OldSkoolGeek71) reported 11 minutes ago

  Got a new Virgin Media Home Hub! They texted saying you need an UPGRADE! Son plugged it in, we were getting 200bits per second, now 100 bits per second, SO! IT IS SLOWER VIRGIN MEDIA!...WTF IS THAT ABOUT!?...x

• 
  LoobyLou1970 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ldp17470) reported 12 minutes ago

  @virginmedia do you honestly expect customers to stay with you when you're gonna increase my package by £75 a month! I'm now switching to @skytv for the same package plus Disney+ for a cost of £81 a month. The best your lot could bring it down to was £128 Bye 👋🏼 #RipOff

• 
  ALOYSIUS UCHECHUKWU ASOGWA (@AloysiusAsogwa) reported 13 minutes ago

  @virginmedia Just a quick question, are you guys having issues. I have been trying to contact the support team for 3 days now to no avail. What is going on

• 
  Jason Caine Smith (@jasoncainesmith) reported 14 minutes ago

  @virginmedia pathetic service!! I thought Sky were bad but this is disgusting! You send a new box out to an 83 year old man and expect him to install it and when by miracle his son manages to do this you don’t activate it from your end!! Several calls and you

• 
  Lynne Devlin (@lynne_devlin) reported 17 minutes ago

  @virginmedia Absolutely appalled at the incompetent awful level of service. Over 3 hours on live chat trying to sort out my 96 year old grandmother contract as you are trying to charge her an obscene amount of money and I am no further forward.

• 
  Andy Sexton (@Andybedfordblue) reported 17 minutes ago

  @BigPaul91 @virginmedia Part of the reason I have just left along with shocking customer service trying to speak to people who don’t even speak English.

• 
  i aint know **** bout crypto (@SirazBhaii) reported 17 minutes ago

  @DenniGlaves @pokemondealsuk This is 100% the issue. Ive tested it. I recently switched WiFi providers from Virgin Media to Grain Connect which is 1 of the newer FTTP providers that have been rolling out true fibre across the UK. Now im getting this message everytime.

• 
  Big Spice (@bigmanspice) reported 20 minutes ago

  Virgin Media won’t let me cancel my contract in peace kmt

• 
  kyle (@kyle_llooppyy) reported 21 minutes ago

  @virginmedia I can’t get through on the phone I need help!