Virgin Media outages and service status in Thornaby-on-Tees, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Thornaby-on-Tees, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jun 28, 7:35 PM GMT+1.
- Internet (60%)
- Wi-fi (15%)
- E-mail (10%)
- TV (10%)
- Total Blackout (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Thornaby-on-Tees, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thornaby-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 29: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thornaby-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Middlesbrough, Billingham, Darlington, Hartlepool, and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees
|
Internet | 23 hours ago |
|
Middlesbrough
|
Wi-fi | 2 days ago |
|
Middlesbrough
|
Internet | 2 days ago |
|
Middlesbrough
|
2 days ago | |
|
Billingham
|
Internet | 2 days ago |
|
Middlesbrough
|
Internet | 5 days ago |
Nearby cities with recent reports
5 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Thornaby-on-Tees, England
Latest outage, problems and issue reports in Thornaby-on-Tees and nearby locations:
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginhelp @Virgin Sorry,yeah it’s Virgin Media. Just waited an hour on Wednesday and it’s over half an hour now I can’t wait any longer owing to an appointment but I need some help as soon as possible Thankyou
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Big Al H (@AlanHewitt10) reported from Stockton-on-Tees, England@virginmedia how do you have the front to increase my bills by nearly 20 percent and yet your service has been awful lately. In the morning my tv broadband and landline is going. And my mobile will not be renewed.
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𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported from Redcar, England@PandOminous @virginmedia Same here also TS10, no communication from @virginmedia as to whether it's down to the issues in Roseberry Square, and 3 to 4 network vans at the box, a car went in to it apparently. Even just an eta of when service will be restored would help!
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Douggy (@Douggy1908) reported from Hartlepool, England@virginmedia No nothing I’ve been thorough it all, already your just ****.
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Daniel Thompson (@Danielson_1991) reported from Hartlepool, England@virginmedia I honestly can't deal with being passed around departments again. The problem is the WiFi is weak upstairs and I'm paying for a product thats not fit for service. You advertise intelligent pods to boost connections, all I want is to order one to resolve the issue.
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Matt Greenfield-Westcott (@WheezyRider44) reported from Nunthorpe, England@virginmedia But this has gone on for months, not days or weeks. It can't be that difficult to identify the problem and find a solution.
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Dave (@davedome) reported from Darlington, England@virginmedia any issues in the DL3 area? Broadband crashed about 10mins and hasn't been back on since.
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved
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𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported from Redcar, England@DanWalk32531219 @virginmedia Just checked at 2am, finally back up again, though poor speeds on a speed test, hopefully will improve by the morning 🤞
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Andy Gibson (@Lopek) reported from Darlington, EnglandBroadband down yet again. Can I suggest a now slogan @virginmedia... Reliably Unreliable".
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia No, just continue to ignore me as they have no idea how to fix it
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Liam Batey (@LiamBatey4) reported from Middlesbrough, England@virginmedia what the hell is problem with Wi-Fi ??? It’s been off for three days wtf
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Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England@virginmedia Waiting on the Medallia survey as the engineer was fab. Want to make sure he gets recognition for his good service
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𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported from Redcar, EnglandOur broadband in TS10 has been down all day, the status page says no issues, but self test says there is no connection @virginmedia - is this related to the issues at Roseberry Square, Redcar, and when will it be resolved. So far no communication from you!
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Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England@virginmedia hey virgin media - when I'm told a final figure on my account and find out the agent lied and gave me a higher figure and then your complaint team tell me not to worry it'll be sorted. My contract finished on 30/3 but you've still taken a full month's payment (1/2)
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia My services are suspended. I am housebound,no tv no internet. I only ask for an extension to further my services for one week but company rules and non-existent customer service is really upsetting me. I’ve been a loyal customer and feel betrayed
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Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England@virginmedia So when does that happen and why was this not pointed out at any time in the cancellation process. Now I'm not a customer how do I lodge a formal complaint please?
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Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England@virginmedia any chance we'll get reimbursed for the service outage in the TS20 postcode? 2 days we've had a fault
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David Lumb Writer (@LumbWriter) reported from Redcar, England@virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out
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Marc J (@Johnsonator85) reported from Stockton-on-Tees, England@virginmedia Media, I want to cancel
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Sheppard (@Sheppo1874) reported@alisonclay71 @virginmedia They’re the worst. I was a customer for over 10 years and moved house recently. They refused to move the service to my new house. Incredibly poor service. Also, be prepared for them to chase you constantly to return their kit or they’ll charge you for it!
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Philip Griffin (@PhilipGrif54755) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @4k_iptv_zone1 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Shar 🏴 (@sharlewis58) reported@SarahLudford @virginmedia @O2 That's why I left them unreservedly, an utter arse to try to interact. One system not talking to the other, no human to help sort. Mid contract hikes. Went to Sky - no regrets, easy xfer & lower bills
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Carrie Walsh (@carrie_walsh_) reported@virginmedia hi our wifi has been intermittent and slow all week and is now once again not working. Can't even get on to your website. Seems to be local to SE27 as my neighbours also have the same problem. Can we please get this fixed?
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aldo (@ukaldo2) reported@virginmedia I’m completely disgusted. You hounded my 80-year-old mother with repeated calls until she cancelled her existing contract,only to then refuse to provide the new service. Why were no checks done upfront? You’ve now left her with no contract. Completely unacceptable.
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Richard (@ylesine999) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_ultra_iptv6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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JS (@SweeneyJoanne) reported@virginmedia @virginmedia you haven’t responded to my message from 3 days ago, horrendous customer service!!
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Danny Whisky (@whisky_duck) reported@virginmedia I’m currently without broadband in the KT8 area. Status page is showing an issue but with a fix date of 22nd. This can’t be true. I’m a remote worker and unable to do my job without connectivity.
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vikas tripurneni💙 (@drvikaz) reported@SkySports @virginmedia what’s the point of subscribing to @SkySports .. never covers anything important or significant..!
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dawnieC (@CorkinDawn) reported@virginmedia yet again cant access email. Forbidden 403 error, is anyone else having this problem? I am waiting for an important email. I really should switch to gmail as virgin are too frequently unreliable