Virgin Media Outage Report in Darlington, England
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The latest reports from users having issues in Darlington come from postal codes DL1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Darlington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Darlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (40%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Darlington, England
The most recent Virgin Media outage reports came from the following cities: Darlington, Stockton-on-Tees and Shildon.
| City | Problem Type | Report Time |
|---|---|---|
 Darlington |
Internet | |
| Stockton-on-Tees |
Internet | |
| Stockton-on-Tees |
Internet | |
| Stockton-on-Tees |
Internet | |
| Shildon |
Internet | |
| Stockton-on-Tees |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Darlington, England
Latest outage, problems and issue reports in Darlington and nearby locations:
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Matt Bunnell
(@mattbun) reported
from
Darlington, England
@stompweb @virginmedia I have exactly the same issue in DL1.
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pete wilson
(@wilsopw) reported
from
Stockton-on-Tees, England
@virginmedia what the hell is going on with my broadband and WiFi, its been dropping on an hourly basis currently on hold with your call centre for 30 mins listening to your crap music!
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Janette
(@JanetteMcMain) reported
from
Darlington, England
@virginmedia We have rang to cancel & now managing to speak with someone !!
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Tori Gill
(@Tweeter_Tori) reported
from
Darlington, England
The @virginmedia broadband has been crap today!
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Jason Brown
(@InstantKarmaUK) reported
from
Darlington, England
@virginmedia 4 hours on a text support case for my broadband. Told I'd reached the max devices for WiFi on my superhub 3 at 10 (supports 20+), and told to request a booster using the Connect app at £3/month (which MAY resolve nothing) before the case abruptly ended. I'm FUMING!
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Dancebrack1
(@BrendaMullen) reported
from
Darlington, England
@virginmedia fed up with slow cable broadband since lockdown. The money I pay you is not worth it for the bad service! You should be refunding my charges #Disgraceful #notreliable
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Andy Clarke
(@AndyClarke5) reported
from
Darlington, England
@virginmedia down again in Darlington, DL3. Tried restarting the router and still nothing. Are you aware of it being down?
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Janette
(@JanetteMcMain) reported
from
Darlington, England
@virginmedia @virginmedia still no TV despite reports from week gone Monday - followed instructions again yesterday & have now been referred to Customer Services - 24 hours ago - still waiting response.
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Jacob Ham
(@JacobAlderHam) reported
from
Coundon, England
@scottcvrroll @virginmedia It's mental like, I know there's shit going on but when everyones at home you'd think they'd try to get on top of it asap.
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia I have been trying to get problem with my box sorted for 3 weeks now. Cuts out sound only. Still not sorted and all info followed. Gone beyond frustrated now simply unacceptable customer service I want to know where else I can complain to or where can get sorted
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Jason Brown
(@InstantKarmaUK) reported
from
Darlington, England
@virginmedia The problem is being dealt with following a text based support case. Thanks!
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Bowman
(@ItsBowmanTV) reported
from
Stockton-on-Tees, England
55 quid a month and virgin media constantly going down. Glad I’m out of contract 🙃🙃
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Ste Addison
(@FatAbbott) reported
from
Thornaby-on-Tees, England
@SamMorrison19 @virginmedia What kit did you have when it was intermittent, I've got same issues
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John Blenkinsopp
(@Blenky64) reported
from
Stockton-on-Tees, England
@virginmedia I’ve messaged that number twice - first time nearly three hours ago and still no acknowledgement. I think you need to sort this out or all your customers will leave come on - please let me know why there is no customer service response three hours is hopeless
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Richard Baker
(@richarddbaker) reported
from
Darlington, England
.@virginmedia broadband down. Seems to happen quite a lot!!
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Janette
(@JanetteMcMain) reported
from
Darlington, England
@virginmedia we have reported issues with V6 box not working by phone / Facebook & Twitter - can you help please
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Tori Gill
(@Tweeter_Tori) reported
from
Darlington, England
@Super_Secretary @virginmedia What a right pain. My 3G is crap too.
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Katy
(@KatyL1981) reported
from
Darlington, England
Virgin media down again!! #FFS #virginmedia
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Andrew Dallin.
(@adallin) reported
from
Darlington, England
@virginmedia internet was down last night I got an email to day that it was fixed late on about half eleven yet today is up and down again. It's not good enough why is it not working, yet again? (DL1)
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Hayley Jenkins
(@HayleyJenkins21) reported
from
Darlington, England
@virginmedia your website will not let me into your account to do a speed test (our broad band is getting slower and slower). It won’t let me reset the password and instead gets stuck in a loop resetting the reset password- absolutely infuriating. Had this problem four years now!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Donna Jefferies
(@donnajeff) reported
@virginmedia Yes I have checked and there are issues
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Kayleigh
(@_kayleighsutton) reported
@virginmedia We just closed our account and switched providers. The lady was quite unhelpful and was asking me to put my computer into safe mode although I explained the computer wasn’t wired up or switched on. I was told the reason for the poor service was due to the Xbox…
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Sarah Louise Robinson
(@slrtheauthoress) reported
@virginmedia We’ve been on the phone to multiple agents every day. Each gives a different answer. Today my partner took the day off work for both pre installation works & the install of services only to be told (after *he* called) that nobody was coming. Great way to treat a new customer 😒
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Gregg Bro
(@therealgreggbro) reported
another day with @virginmedia internet issues... does your internet even work?
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Dennie Smith
(@DennieSmith6) reported
@virginmedia How do you rate your customer service?? You tell me last time on the day its not happening. Now text me and cancel tomorrow. Do you think my life revolves around @virginmedia @VirginRadioUK #dontusevirginmedia
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Annie blyth
(@AudreyBlyth) reported
@virginmedia so day 2 of no services , tell me why I cannot speak to a real person...site tells me there is an issue, next minutee no issue... come on , I work from home...broadband is essential! I pay you for a service...you broke your contract by not providing that .
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Donna Jefferies
(@donnajeff) reported
@2catsandl @virginmedia I think it must be national, I'm over in bolton and having issues
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Liston 🏴⚽️🦊💙///
(@Liston1966) reported
@MarkgLcfc @virginmedia Glad to read this, mine is due soon and had issues in the past with them. Pay for 500mb best I get is 140! Will review supply when due increase in several weeks
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scott rodgers
(@whodadaddy76) reported
@virginmedia Can u explain to me where my network key is 8 number cause the one on my router my laptop is saying it’s wrong
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Maiiqy
(@Maiiqy_) reported
@virginmedia Yes it says it's down again.