Virgin Media Outage Report in Darlington, England
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The latest reports from users having issues in Darlington come from postal codes DL3 and DL1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Darlington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Darlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Darlington, England
The most recent Virgin Media outage reports came from the following cities: Billingham, Stockton-on-Tees, Darlington and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Billingham |
Internet | |
| Stockton-on-Tees |
Internet | |
| Stockton-on-Tees |
Total Blackout | |
| Stockton-on-Tees |
TV | |
| Stockton-on-Tees |
Wi-fi | |
| Stockton-on-Tees |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Darlington, England
Latest outage, problems and issue reports in Darlington and nearby locations:
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Adam McClelland
(@adam_mcclelland) reported
from
Stainton and Thornton, England
Hazel from customer relations at @virginmedia. Rude. Obstructive and defensive! Scare mongering into staying with Virgin! Glad I called instead of my 78yr old grandfather!
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Kate Baucherel
(@KateBaucherel) reported
from
Billingham, England
@virginmedia It’s been going off intermittently for weeks. I’ve been blaming the devices in the house and changing every cable. You even sent me a new router. Every drop in service resets adapters and loses video calls.
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
So I get a text off @virginmedia to say my service will be suspended due to a missed payment, I haven't even received a bill! 😡
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Den Butler
(@Digital_Den15) reported
from
Egglescliffe, England
@virginmedia Except if your an existing customer, then it's still £68 a month.
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
Great so it seems to be a day of running on data today as @virginmedia apparently have "broadband issues" AGAIN 🙄
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Chris Blewitt
(@chrisblewitt85) reported
from
Darlington, England
@virginmedia been on hold for 50 minutes waiting to renew to a lesser deal than a new customer can get, online, with the click of a button! Think your customer service needs some Oomph!
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia I appreciate how stretched you must be but I am a key worker and for over a week jow I an unable to contact you to sort out my tv problem. Hours on phone,via app and web still not solved. Can’t watch tv properly need it sorting pronto please.
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Ross William
(@rosssimpson) reported
from
Darlington, England
@MiniMosh @virginmedia Also not working in DL1 @virginmedia please sort this :-)
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Jay rix
(@shreklandpony84) reported
from
Billingham, England
@virginmedia can you explain to me why I still can't access fifa20 ultimate team . This is still a ongoing problem since Friday
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uosqoᴚ ɯı⊥
(@tim_robson_1980) reported
from
Darlington, England
@virginmedia Absolute joke! After telling them it's not a virgin mobile they said that chat was for faults only and to ring the same premium rate number to speak to someone. Your customer service really is laughable
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Ami
(@ami9463) reported
from
Egglescliffe, England
@virginmedia I need help!!!!
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James Hadman
(@jimmyhadman) reported
from
Stockton-on-Tees, England
@tescomobile hi guys, really unhappy with service earlier today - exchanges @Tesco Clubcard vouchers to use towards a new Phone for my son, but now I’ve been told I can’t use the vouchers towards a purchase, only deduct from my own bill. @virginmedia here I come!
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Eee-lee
(@nickeyley) reported
from
Billingham, England
@virginmedia You can't even get my name right. It literally says it on my account. Absolutely basic customer service and you can't even do that properly. Shit company with shit service and useless customer support.
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Robert-Andrew Tamkin
(@RobertTamkin94) reported
from
Stockton-on-Tees, England
@RMT3N @virginmedia @FortniteGame @SkyUK I’m actually moaning about a service I pay for but I mean it’s not you pays for my bills I do, so piss off keyboard warrior 👏🏻👏🏻👏🏻
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Jamie Gilbey
(@Poddddddd) reported
from
Stockton-on-Tees, England
@virginmedia It’s not internet related. If it was the all my other devices would have an issue. Tried on numerous occasions to reset the router but it hasn’t fixed the problem. It’s going to need an engineer.
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Jo Booth
(@JoBooth10) reported
from
Stockton-on-Tees, England
@markeltringham @JimGardnerSNCLP @virginmedia @SteveDustyD He knows he's shit 😂
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Eee-lee
(@nickeyley) reported
from
Billingham, England
@virginmedia Don't worry about it chief I'll ring customer services tomorrow 👍🏼
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David Sanderson
(@borolad1965) reported
from
Darlington, England
@virginmedia we are having severe broadband issues in Darlington area this weekend. I'm in DL3 9 area. Other postcodes DL1 as well having issues. Logged with faults and advised it would be sorted 10.10pm yesterday. STILL off this morning and no texts. Please advise.
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
@15minutegamer @virginmedia These go from when it's actually due and not from when it was paid which in my opinion is stupid. Yet I just get this message to say that and I've not even had an ebill.
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Lisa Harvey
(@lumpss) reported
from
Billingham, England
Virgin media down 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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KK
(@_kedem) reported
@virginmedia - it's been 24 hours since the internet has stopped working and still no solution. How does one cope with faults like this one when working from home? Come on.. 24 hours. Fix it.
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Patrick Fox
(@pnfoxs) reported
Virgin media have hanged up on me twice trying to cancel my broadband
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Andrzej
(@andrzej1_48) reported
@virginmedia once again my internet has stopped working. Pay big money for poor service. Someone please call me asap. I need this resolved today. I don't see why I should wait till tomorrow
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Vindi 🇯🇲 🇹🇬
(@VindiTweets) reported
@virginmedia Internet down in CR0 and CR2 again
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russell
(@walchyboy) reported
issue or take the £100+ off our bill. Very very disappointed and would not recommend @virginmedia to anyone. #virginmedia #scam #virginmediascam
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brian sales
(@salesy07) reported
@virginmedia Over £125 a month for no service on a day off ain’t a great experience. I’m out of contract so may be time to look for new deals. Been a customer for around 15 years
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Hayter Home
(@HayterHome) reported
@virginmedia Yes but it’s the same every week. I log the loss of service but conveniently it’s resolved within 24hrs, so no compensation but the outage is long enough to disrupt entire job.
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Julien Noizet
(@JulienNoizet) reported
@virginmedia Only TV issues when I checked an hour ago, no issue with broadband. We already complained about similar service disruption last Friday when there was no known issue in our area.
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Stephen Livens
(@stevelivens) reported
@virginmedia It’s been three weeks since i posted on the Virgin Community Hub and no fix for my issue. I have heard nothing from Virgin Media. I am still unable to watch any recordings through the Virgin TV Go app. When will this be fixed, paying a lot of money each month for a broken service
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DUMBO
(@DumboFi) reported
from
Golborne, England
@virginmedia any chance of a new remote your website is broke and your call centres hang up very rude