Virgin Media

Virgin Media Outage Report in Darlington, England

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The latest reports from users having issues in Darlington come from postal codes DL3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Darlington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Darlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Darlington, England 06/04/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Darlington, England

The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Darlington, Newton Aycliffe and Billingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomStockton-on-Tees Internet
United KingdomStockton-on-Tees Wi-fi
United KingdomDarlington Total Blackout
United KingdomNewton Aycliffe Internet
United KingdomStockton-on-Tees Wi-fi
United KingdomStockton-on-Tees Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Darlington, England

Latest outage, problems and issue reports in Darlington and nearby locations:

  • AutonomyCounsel Fay Brown #projectsnowball (@AutonomyCounsel) reported from Egglescliffe, England

    ... @virginmedia don't ask us to fix your problems, we're paying you for YOUR SERVICES, not the other way round!

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @virginmedia It is a constant problem, mobile telephones say they are connected but arent, firesticks dip in and out, Alexa loses connection, ring door bell only 10ft away has very poor connection, it's been poor for a while each time I ring. I am told it will be fixed and it never is

  • MissAliTeamMatt Ali• ⫩😎⫩ • ThorpeTTe🤘🏼 (@MissAliTeamMatt) reported from Darlington, England

    I appreciate call operators are only doing their job but if I wanna cancel… I wanna cancel. Must be policy for @virginmedia to delay customer decision & fob us off with “ring back next week” to get an extra month ££! Well u’ve just thrown my “loyalty” right back in my face!😡

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @virginmedia I checked on the app and apparently there's "No known issues" ever since last week its been going off an on! Sick to death of this now

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @bt_uk I certainly will, as no matter how many phone calls to @virgin nothing improves, my kids have to use data on their telephones, Virgin Media's Wi-Fi and internet is terrible @richardbranson

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    So once again @virginmedia my broadband has gone down! 3 times this week! I swear I'm changing providers sick of this now #VirginMedia

  • LindaGHug Linda Hughes (@LindaGHug) reported from Darlington, England

    @Tweeter_Tori @virginmedia I regret switching to @virginmedia can't get the signal at the back of the house despite boosters. Won't be renewing once contract is up.

  • Freddiefarkle freddie farkle (@Freddiefarkle) reported from Stockton-on-Tees, England

    @virginmedia Just seen this ..not really useful I and I suspect thousands of others just want to be able to downgrade or cancel online either by firm filling or live chat (or even quick response emails) .

  • funksoulHulk Chris Noble (@funksoulHulk) reported from Darlington, England

    @Tweeter_Tori @LindaGHug @virginmedia Exactly. It's great when it works. If it doesn't work then it's no good. How fast do you need. Noone needs 100mps it's a waste

  • BethTiger1973 Beth Wallace (@BethTiger1973) reported from Stockton-on-Tees, England

    @virginmedia No known issues it says

  • marcusdempsey Marcus Dempsey (@marcusdempsey) reported from Darlington, England

    @virginmedia Another day another broadband outage. :(

  • Freddiefarkle freddie farkle (@Freddiefarkle) reported from Stockton-on-Tees, England

    @beardedian @virginmedia It is about time changes to package or cancel etc should be online

  • Formally_Gill Just Gill (@Formally_Gill) reported from Thornaby-on-Tees, England

    @virginmedia Hello, it's it relation to a package, phone, TV and broadband. I have received no communication what so ever on relation to this since logging the complaint.

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    ******* bullshit when @virginmedia charge u “disconnection fees” they started at £181 then down to £59 because they can’t supply ur new build with their broadband,I’m not cancelling contract u are! sort this out instead of charging ur customers for ur supply issues #bullshit

  • Benjiffy Benjamin Clarkson (@Benjiffy) reported from Stainton and Thornton, England

    So @virginmedia offer 3x the broadband speed for new customers for the same price I've paid for a year, but offer me the same bundle I've had for a year for £5 more, or an extra £23 for the new customer one. Next company to put fibre in my area has a new customer waiting.

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia Both crap waste of a poll

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @virginmedia It's down AGAIN! 😤😡

  • Freddiefarkle freddie farkle (@Freddiefarkle) reported from Stockton-on-Tees, England

    @virginmedia I simply want to be able to reduce my cost substantially due to poor change in circumstances online rather than Face long long waiting to chat on a phone .. and online I can double check read anything that's been suggested before proceeding

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @RacingTV @EpsomRacecourse Would love to but you never do offers for virgin media and althyquality is good on phone/I-pad not the same as watching on tv. Please please do this on virgin media too 🙏🙏

  • Formally_Gill Just Gill (@Formally_Gill) reported from Thornaby-on-Tees, England

    @virginmedia Just raised a new complaint via the website

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • spoonus Guy Winterflood (@spoonus) reported

    @virginmedia When I took out your service I was told it was available in my area, initial installation 4th March. I'm now told it's at the end of May! It is impossible to speak to anyone with authority, you are misselling your product and I will be complaining to OFCOM about it.

  • MysticMarshh ✨🎄 Bead 🎄✨ (@MysticMarshh) reported

    @virginmedia We’re still down??

  • jespreilly Jes Reilly (@jespreilly) reported

    @virginmedia TV still down in AL3 area since last week. Checked your rubbish service status page. No idea when back up. Where is my compensation and when will it be sorted? This is totally unacceptable but expected from the worst provider in the uk.

  • bcafc_amylou Amy Louise Dubber (@bcafc_amylou) reported

    @virginmedia me again😡 last week you carried out essential works to fix our areas wifi and tv issues. Tell me why I have no wifi again😡

  • Geordiesbird Alyson Leitch (@Geordiesbird) reported from Woking, England

    @virginmedia hi virgin.. my TV is showing error codes c217 and c230. I have turned everything off and reset modem and tivo boxes 5 times and more and still no Internet. Its my husbands account but he's away till Thursday. Help please

  • MissyOyamo HerLordessness (@MissyOyamo) reported

    @virginmedia I’m a livid customer. I have repeatedly asked you to note that I am deafened and can only use your chat/messaging services. I am in need of urgent help now and I’m being told the only way is to call. Short of stopping strangers on the streets since I’m home alone,

  • Oggy51076957 Oggy (@Oggy51076957) reported

    @virginmedia This is not the issue.

  • FrancescaUK Francesca (@FrancescaUK) reported

    @JoTrueman6 @virginmedia Same in W5, very intermittent service for the last few weeks, including this morning checked online and no issues are mentioned but they never seem to be despite the service not working. Considering leaving @virginmedia based on recent continuous service issues

  • Constouche Constance H. (@Constouche) reported

    Hey @virginmedia how long to fix the broadband issue in SW5 please?… 🙏🏼 #VieginDown #WorkFromHome #Help

  • madffrogs Ian Critchley (@madffrogs) reported

    @virginmedia The broadband is still intermittent in, WA10 6 area, checked the website apparently the problem is my TV, yes it's not getting a internet signal. Any update when the broadband will be fixed?