Virgin Media Outage Report in Darlington, England
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The latest reports from users having issues in Darlington come from postal codes DL3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Darlington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Darlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Darlington, England
The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Darlington and Bishop Auckland.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Internet | |
| Darlington |
Internet | |
| Stockton-on-Tees |
Wi-fi | |
| Stockton-on-Tees |
Internet | |
| Stockton-on-Tees |
Internet | |
| Stockton-on-Tees |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Darlington, England
Latest outage, problems and issue reports in Darlington and nearby locations:
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Just Gill
(@Formally_Gill) reported
from
Thornaby-on-Tees, England
@virginmedia If not resolved in a reasonable time frame I will cancel and not pay any cancellation fees as the sale was misleadingly sold
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
@virginmedia It's down AGAIN! 😤😡
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@virginmedia It is a constant problem, mobile telephones say they are connected but arent, firesticks dip in and out, Alexa loses connection, ring door bell only 10ft away has very poor connection, it's been poor for a while each time I ring. I am told it will be fixed and it never is
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Just Gill
(@Formally_Gill) reported
from
Thornaby-on-Tees, England
@virginmedia Just raised a new complaint via the website
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Just Gill
(@Formally_Gill) reported
from
Thornaby-on-Tees, England
@virginmedia It's not a service issue. It's never worked. The phone line doesnt appear to be activated
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@RacingTV @EpsomRacecourse Would love to but you never do offers for virgin media and althyquality is good on phone/I-pad not the same as watching on tv. Please please do this on virgin media too 🙏🙏
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Just Gill
(@Formally_Gill) reported
from
Thornaby-on-Tees, England
@virginmedia Hello, it's it relation to a package, phone, TV and broadband. I have received no communication what so ever on relation to this since logging the complaint.
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Jo Booth
(@JoBooth10) reported
from
Stockton-on-Tees, England
@virginmedia Shame your customer service doesn't have a little more oomph.
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
******* bullshit when @virginmedia charge u “disconnection fees” they started at £181 then down to £59 because they can’t supply ur new build with their broadband,I’m not cancelling contract u are! sort this out instead of charging ur customers for ur supply issues #bullshit
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
@virginmedia I checked on the app and apparently there's "No known issues" ever since last week its been going off an on! Sick to death of this now
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Marcus Dempsey
(@marcusdempsey) reported
from
Darlington, England
@virginmedia Another day another broadband outage. :(
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Amy Irving
(@AmyIrving) reported
from
Egglescliffe, England
Loving the customer service @virginmedia today- no fuss or hassle and the man I spoke to saved me money off my monthly bills thank you!
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia Both crap waste of a poll
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
So once again @virginmedia my broadband has gone down! 3 times this week! I swear I'm changing providers sick of this now #VirginMedia
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@bt_uk I certainly will, as no matter how many phone calls to @virgin nothing improves, my kids have to use data on their telephones, Virgin Media's Wi-Fi and internet is terrible @richardbranson
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Benjamin Clarkson
(@Benjiffy) reported
from
Stainton and Thornton, England
So @virginmedia offer 3x the broadband speed for new customers for the same price I've paid for a year, but offer me the same bundle I've had for a year for £5 more, or an extra £23 for the new customer one. Next company to put fibre in my area has a new customer waiting.
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alan
(@alcampion) reported
from
Stillington, England
@virginmedia it’s slightly better now but these issues keep a curing now and then but nothing gets done about it I rang about a month ago with same problem so you’re team said they will give a reduction in my bill the following month but that never happened so I’m done with you.
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Fay Brown #projectsnowball
(@AutonomyCounsel) reported
from
Egglescliffe, England
... @virginmedia don't ask us to fix your problems, we're paying you for YOUR SERVICES, not the other way round!
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia I’ve been trying for a week now to get an issue sorted with my TV. Keep getting cut off or not able to get through. Tried e-mail no reply I am now very unhappy,box keeps going sound only every 20 mins. Done all the checks says nothing wrong! Clearly!
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia Issues described nothing to do with my problem. TV goes off after 20 mins. Sound only. New HDMI lead did not solve problem was told to ring back just cannot get anyone to speak to. Can’t watch TV over a week now. Not good
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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NLC
(@dustingknuckles) reported
@virginmedia I’ve explained myself twice already to pre-install and customer services (and have a complaint reference). I just really need to get through the jeopardy management. Please 🙏
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Rita Giannini
(@RitaGiannini4) reported
@virginmedia I had checked & phoned about there were no known faults in my area but I have checked the app again and it now says yes there is a problem in our area!!!Thank you for your help!!!
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Andy Devereux
(@AndyDevereux84) reported
Love when you try to call @virginmedia 2 cancel and they cut you off before even speaking to you twice! i’ll just cancel the direct debit and you can call me back rather than me wasting time and money trying 2 speak to 1 of your incompetent, barely able to to speak English staff
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Kev K
(@KevKelly14) reported
@virginmedia Do you know I’ve been fighting this battle for years I’m pretty much exhausted now if you wanna help me out let me leave without a fee
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Phoebe Gill
(@phoebeg_7) reported
@Lefty_Scientist @virginmedia BT are just as bad, wouldn’t give me anything but a 2 year contract 🙃
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NLC
(@dustingknuckles) reported
@virginmedia I’ve been hung up on twice by the customer services team while on hold or transferred. Please can you give me the direct number for jeopardy management? Thanks.
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Deb
(@AgentDunhm) reported
@virginmedia we suddenly have no connection on our home wifi. I have tried all advice available and we still have flashing green lights, the hub is unable to connect. The tivo is also down
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Jess
(@jessmorcom) reported
@virginmedia charging us £240 to end our contract when the only reason why we are is because we can’t get them in our new house is disgusting, let alone not telling us this when we called to cancel and billing on the sly instead🤮 absolute daylight robbery and not on
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Claire
(@cl_marks) reported
@virginmedia I was told that you couldn’t install broadband at my property less than 24 hours before the appt. Promised a dongle instead until it can be done but you have done nothing about it?I even spent an hour last night trying to sort it. I need it. Service not good enough
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Zack Ambrose
(@Ambrozack) reported
@virginmedia To add to this, I worked in your faults team for nearly 5 years, why don't the current staff understand what Timing Sync issues are! I'm not normally one to complain but this has been dreadful.