Virgin Media outages and service status in Darlington, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Darlington, including 1 direct report.
- The most common problems reported in this area mention Wi-fi, Total Blackout, and TV.
- The most recent signal from this area was received Apr 19, 4:35 PM GMT+1.
- Wi-fi (67%)
- Total Blackout (17%)
- TV (17%)
The latest reports from users having issues in Darlington come from postal codes DL1 and DL3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Darlington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Darlington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 20: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Darlington, England
The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Darlington, and Billingham.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees
|
Wi-fi | 22 hours ago |
|
Darlington
|
Wi-fi | 9 days ago |
|
Stockton-on-Tees
|
TV | 12 days ago |
|
Darlington
|
Wi-fi | 15 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Darlington, England
Latest outage, problems and issue reports in Darlington and nearby locations:
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Richard Baker (@richarddbaker) reported from Darlington, EnglandNo company will ever be as inept as @virginmedia: - Phone lines: wait for hours, can't speak to anyone - Message service on app down for two weeks - Text service: messaged Sat, Sun, Mon, Tues; still no reply
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Matt Bunnell (@mattbun) reported from Darlington, England@stompweb @virginmedia I have exactly the same issue in DL1.
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Mark Walker (@mark770) reported from Stockton-on-Tees, England@virginmedia JS, have you taken the time to read the thread through? It would appear not as your previous colleague intimated that you would be looking at auto-comp issue when I notified you that the issue had been resolved though you mentioned nothing about that.
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia I want my tv service sorting. Just not good enough despite current situation. Second time this fault has occured and fed up of being told “working on it” get it fixed or I leave
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Janette (@JanetteMcMain) reported from Darlington, England@virginmedia We have rang to cancel & now managing to speak with someone !!
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Richard Baker (@richarddbaker) reported from Darlington, England@virginmedia Ah, so I do have to wait a week to get my broadband service back then! I was tantalisingly close to being able to do my job! Will have to inform my employers I guess!
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Jay rix (@shreklandpony84) reported from Billingham, England@virginmedia can you explain to me why I still can't access fifa20 ultimate team . This is still a ongoing problem since Friday
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Ste Addison (@FatAbbott) reported from Thornaby-on-Tees, England@SamMorrison19 @virginmedia What kit did you have when it was intermittent, I've got same issues
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James Gilroy (@JamesGilroy) reported from Yarm, England@cyclingbetting @virginmedia Had a similar issue before Christmas. One of their engineers came out, changed router cable and some settings on router. Works champion now
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The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported from Stockton-on-Tees, England@virginmedia DM me so I can give contact details. Don’t think it would cause a problem but I’d worry about affecting neighbours services or possible future services should we come back to you.
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ScottPhoto (@smarshallphoto) reported from Stockton-on-Tees, England@gracedavies I had a dream that I Met a Boy Online was used by Virgin Media in a TV advert, and you got paid a ****-ton of money. Does that count?
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Richard Baker (@richarddbaker) reported from Darlington, England@virginmedia To investigate the problem with my broadband hub.
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Jason Brown (@InstantKarmaUK) reported from Darlington, England@virginmedia The problem is being dealt with following a text based support case. Thanks!
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Drew W 🏴 (@DAWUK17) reported from Harrogate Hill, England@virginmedia down again !? Got to be the worst service going
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JT (@leeds2d) reported from Bishop Auckland, England@virginmedia hi. I’ve been having intermittent dropouts this last few days. Any network problems ? Bishop Auckland area.
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Daniel Hill (@DanielHill21) reported from Stockton-on-Tees, England@virginmedia can I have some help ASAP, in regards to an issue I’m having and I’m in a bad way
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia I appreciate how stretched you must be but I am a key worker and for over a week jow I an unable to contact you to sort out my tv problem. Hours on phone,via app and web still not solved. Can’t watch tv properly need it sorting pronto please.
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gary doyle (@werbedoyle) reported from Stockton-on-Tees, England@virginmedia hey hey virgin media wifis down. Your web site says it fixed ????
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Stephen Angell (@swangell) reported from Stockton-on-Tees, England@virginmedia several recent calls to my landline informing me that my broadband would be disconnected within 24 hours, press 1 etc.. I put the phone down as this is surely a scam?
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Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England@virginmedia hey virgin media - when I'm told a final figure on my account and find out the agent lied and gave me a higher figure and then your complaint team tell me not to worry it'll be sorted. My contract finished on 30/3 but you've still taken a full month's payment (1/2)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rorschach Slays🇸🇮🇪🇺🇬🇧 (@RorschachSlays) reported@misselledee @virginmedia This is normal. My friend has been on a broken line for weeks now. Engineers came out 3 times. His internet is still worse than his mobile internet. Virgin is saying everything is ok. Engineers barely know much more than: Let's reboot your router. Get out. Get City Fibre.
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Dee Ess 🇬🇧 (@gowlos60) reported@JeanDifford It's made very clear that you do if you want to: 'Watch or record live TV on any pay TV service, like Sky, Virgin Media or EE TV. Watch live TV on streaming services like YouTube, Channel 4, Amazon Prime Video or any international channels'. I don't want a criminal record.
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Addy (@iadnan9) reported@roisinecarr @virginmedia @virginmedia Reported an issue 2 months ago and only just received a response. The advice given was unhelpful, careless, and frankly unprofessional. The issue is still ongoing with Now being told it could take another 28 days for a follow-up. Completely unacceptable and a waste
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Paul Parkin (@kingoftheshed) reported@virginmedia And once again it goes down just I’m about to watch the boxing. Sort it or I’m putting in a formal complaint.
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Sean Milroy (@Seanster1984) reported@virginmedia why are you telling people to get a booster after upgrading to 360 when a box is connected to its router through Ethernet cable? Ethernet connection is better. Wi-Fi is a luxury. People are paying over odds for service but you want them to pay more? Get a grip!!
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Sean Pearson (@soapyrct) reported@mobily_uk @virginmedia Because they expect lots of folk to either not realise or just pay anyway, its also why they make it so difficult to call. Funny you can join and change everything on line except cancel! Virgin are THE worst company for service.
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Shaun (@shauny67) reported@virginmedia @itswesty Is this WiFi or ethernet if WiFi will be a device issue. Turn all devices off, restart the hub then bring one device up at a time until the internet drops then will know which device has the issue.
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Sprout57 (@pwcwright) reported@misselledee @virginmedia Yes, you can cancel. They have failed to uphold their end of the contract, including the no-show appointments
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John Mercer (@Merse2506) reported@virginmedia Hi I have been a VM customer for many years and have complained about my box s8nce you switched to a WiFi version. I get "buffering" and channel failed messages constantly. This happens and a low bandwidth message appears with tbe graphic even when the channel is still working.
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Drew Grant (@drewsy92) reportedEvery single month I have trouble accessing the my o2 app, since it’s became virgin media! Absolute joke can never pay my bill in time because of it, doesn’t let me sign in even though the details are correct!! Shouldn’t have to phone up every month to sort it! @O2 @virginmedia