Virgin Media Outage Report in Darlington, England
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The latest reports from users having issues in Darlington come from postal codes DL3 and DL1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Darlington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Darlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Darlington, England
The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Newton Aycliffe, Darlington and Billingham.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Wi-fi | |
| Stockton-on-Tees |
Phone | |
| Stockton-on-Tees |
TV | |
| Newton Aycliffe |
Internet | |
| Stockton-on-Tees |
Internet | |
| Stockton-on-Tees |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Darlington, England
Latest outage, problems and issue reports in Darlington and nearby locations:
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Benjamin Clarkson
(@Benjiffy) reported
from
Stainton and Thornton, England
So @virginmedia offer 3x the broadband speed for new customers for the same price I've paid for a year, but offer me the same bundle I've had for a year for £5 more, or an extra £23 for the new customer one. Next company to put fibre in my area has a new customer waiting.
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia Both crap waste of a poll
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@virginmedia It is a constant problem, mobile telephones say they are connected but arent, firesticks dip in and out, Alexa loses connection, ring door bell only 10ft away has very poor connection, it's been poor for a while each time I ring. I am told it will be fixed and it never is
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
@virginmedia I checked on the app and apparently there's "No known issues" ever since last week its been going off an on! Sick to death of this now
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
So once again @virginmedia my broadband has gone down! 3 times this week! I swear I'm changing providers sick of this now #VirginMedia
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freddie farkle
(@Freddiefarkle) reported
from
Stockton-on-Tees, England
@virginmedia I simply want to be able to reduce my cost substantially due to poor change in circumstances online rather than Face long long waiting to chat on a phone .. and online I can double check read anything that's been suggested before proceeding
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Just Gill
(@Formally_Gill) reported
from
Thornaby-on-Tees, England
@virginmedia Just raised a new complaint via the website
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Just Gill
(@Formally_Gill) reported
from
Thornaby-on-Tees, England
@virginmedia Hello, it's it relation to a package, phone, TV and broadband. I have received no communication what so ever on relation to this since logging the complaint.
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Marcus Dempsey
(@marcusdempsey) reported
from
Darlington, England
@virginmedia Another day another broadband outage. :(
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freddie farkle
(@Freddiefarkle) reported
from
Stockton-on-Tees, England
@virginmedia Just seen this ..not really useful I and I suspect thousands of others just want to be able to downgrade or cancel online either by firm filling or live chat (or even quick response emails) .
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Chris Noble
(@funksoulHulk) reported
from
Darlington, England
@Tweeter_Tori @LindaGHug @virginmedia Exactly. It's great when it works. If it doesn't work then it's no good. How fast do you need. Noone needs 100mps it's a waste
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@RacingTV @EpsomRacecourse Would love to but you never do offers for virgin media and althyquality is good on phone/I-pad not the same as watching on tv. Please please do this on virgin media too 🙏🙏
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Fay Brown #projectsnowball
(@AutonomyCounsel) reported
from
Egglescliffe, England
... @virginmedia don't ask us to fix your problems, we're paying you for YOUR SERVICES, not the other way round!
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Beth Wallace
(@BethTiger1973) reported
from
Stockton-on-Tees, England
@virginmedia No known issues it says
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Just Gill
(@Formally_Gill) reported
from
Thornaby-on-Tees, England
@virginmedia If not resolved in a reasonable time frame I will cancel and not pay any cancellation fees as the sale was misleadingly sold
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@bt_uk I certainly will, as no matter how many phone calls to @virgin nothing improves, my kids have to use data on their telephones, Virgin Media's Wi-Fi and internet is terrible @richardbranson
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
@virginmedia It's down AGAIN! 😤😡
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freddie farkle
(@Freddiefarkle) reported
from
Stockton-on-Tees, England
@beardedian @virginmedia It is about time changes to package or cancel etc should be online
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Jo Booth
(@JoBooth10) reported
from
Stockton-on-Tees, England
@virginmedia Shame your customer service doesn't have a little more oomph.
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
******* bullshit when @virginmedia charge u “disconnection fees” they started at £181 then down to £59 because they can’t supply ur new build with their broadband,I’m not cancelling contract u are! sort this out instead of charging ur customers for ur supply issues #bullshit
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Meg E M Barnes ☮
(@gingerneyeliner) reported
@virginmedia Already put in a complaint and hoping it can be resolved that way.
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Unwanted Life
(@UnwantedLife_Me) reported
@virginmedia None of them are. I make the complaint, someone at Virgin Media will look at it, then a day or two later I get an email saying the complaint has been resolved. 4 months on this rollercoaster while we had 4 months of constant outages. Your company likes to add insult to injury
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vaila-home
(@MadeVaila) reported
@virginmedia He has been waiting on info. He wanted answers to questions prior to a new contract. That time has passed. Pls provide an email address to assist. At 83 life is too short to be chasing Virgin Media and the easiest solution would be a direct phone number or a direct email address
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Lisa🍒
(@lisaj_kiwi) reported
@virginmedia Going in circles trying to contact you - trying to cancel engineer app and as new customer I don't have password yet - need to cancel contract as access is an issue, but can't get hold of you to cancel - what do I do? Don't want the engineer to have wasted journey
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Richard Lowe - The Training Alchemist
(@TheRichardLowe) reported
@virginmedia Your systems and departments don't talk to each other & when I complain I receive a text from a #ChatBot to call you. No one takes ownership. If I don't get a call grom a human to sort the issues you've caused in 24 hrs, I'm off to a provider that cares 4 customers.
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Andy Pyott
(@andypyott) reported
@virginmedia @martin_compston You’ll never get those 6 hours back. Utter twaddle
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Lucas Ball
(@LucasBall2211) reported
@virginmedia Multiple mistakes/lies and people who can’t Nswer simple questions or provide updates without us having to call having waited around all day for an engineer. Joke, not sure confidence will ever be restored after yet another shambolic example of customer service.
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vaila-home
(@MadeVaila) reported
@virginmedia my 83 yr old father has been waiting on correspondence from you in reply to an enquiry prior to a contract renewing. No word from you. No way of contacting you. Terrible service. Contract has renewed. What do you advise?
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Stuart McCullagh
(@stumccullagh) reported
@virginmedia From September they’ve given me 4 or 5 dates the problems should of ended but they never have so I’ve gone 5 months with limited TV
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pompey_blu-stu🐎👟🎮
(@pompeyblustu) reported
@virginmedia @martin_compston Never a better advert - for don't buy virgin TV use iplayer for free and get prime and netflix on there own - than this