Virgin Media

Virgin Media Outage Report in Middleton St. George, Darlington, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Middleton St. George, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middleton St. George and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Middleton St. George, Darlington, England 08/07/2025 04:30

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Middleton St. George, Darlington, England

The most recent Virgin Media outage reports came from the following cities: Darlington, Billingham, Newton Aycliffe, Middlesbrough, Stockton-on-Tees and Northallerton.

Loading map, please wait...
City Problem Type Report Time
United KingdomDarlington Internet
United KingdomBillingham Internet
United KingdomNewton Aycliffe Wi-fi
United KingdomDarlington Internet
United KingdomNewton Aycliffe Wi-fi
United KingdomMiddlesbrough Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Middleton St. George, England

Latest outage, problems and issue reports in Middleton St. George and nearby locations:

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    40 mins on the phone to @virginmedia on hold listening to poor music ....have you thought of recruiting some staff? Plenty of people would love a job at the moment...mad way to run a business

  • leeds2d JT (@leeds2d) reported from Bishop Auckland, England

    @virginmedia No. I’ve been in contact and I was supposed to receive a phone call within 4 hours. This was 6 hours ago. Very poor service

  • richarddbaker Richard Baker (@richarddbaker) reported from Darlington, England

    Today's @virginmedia phone queue times, and still not sorted my broadband issue: - 1hr 30m - 2hrs 7m (cut off) - 1hr 33m (cut off) - currently, 17m Inept, profit grabbing company. Some more customer service staff would be great!

  • RobertTamkin94 Robert-Andrew Tamkin (@RobertTamkin94) reported from Stockton-on-Tees, England

    @virginmedia I’ve been trying to contact your call centre for 15 minutes and I’ve tried all the options and I can’t get through to ANYONE!! I want to cancel my contract and it doesn’t give you the option online to do so!! Can someone cancel it from your social media team?

  • Divadi29 Dianne Wilson (@Divadi29) reported from Billingham, England

    @virginmedia Both, i currently have to work from home and my internet crashes all the time. i can’t get a signal in my bedroom which is the room directly above the box

  • leeds2d JT (@leeds2d) reported from Bishop Auckland, England

    @virginmedia Hi. I’ve followed online instructions and reset factory settings on the hub and now my Wi-fi is not working

  • Johnsonator85 Marc J (@Johnsonator85) reported from Stockton-on-Tees, England

    @virginmedia In the meantime I can’t do anything then so basically you’ve been no help whatsoever

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Hi @virginmedia received a letter this morning advising me of price rise and providing a link for more info. The link directs me to call and you don't answer. Any suggestions? I'd like to cancel my service with you. Thanks

  • lenJunier *** Junier (@lenJunier) reported from Middlesbrough, England

    @virginmedia tried to login to "myvirginmedia" numerous times Forgot password Tried go through reset 6 times Hopeless

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Stockton-on-Tees, England

    @virginmedia can I have some help ASAP, in regards to an issue I’m having and I’m in a bad way

  • Poddddddd Jamie Gilbey (@Poddddddd) reported from Stockton-on-Tees, England

    @virginmedia can I access some support on here?

  • JaysonGurney Jayson Gurney (@JaysonGurney) reported from Darlington, England

    @Minal2804 @virginmedia I feel your pain and frustration. I'm have total loss of network and internet due to electrical problem caused by meter replacement with Utility Warehouse

  • m_arthur1 mick arthur (@m_arthur1) reported from Stockton-on-Tees, England

    @virginmedia @d754771 I’m still waiting for the call aswell I know it’s a bad time with call centres closed but come on Sunday I was told 24hrs

  • Johnsonator85 Marc J (@Johnsonator85) reported from Stockton-on-Tees, England

    @virginmedia who have I got to screw to get through to cancel my contract with you?

  • richarddbaker Richard Baker (@richarddbaker) reported from Darlington, England

    No company will ever be as inept as @virginmedia: - Phone lines: wait for hours, can't speak to anyone - Message service on app down for two weeks - Text service: messaged Sat, Sun, Mon, Tues; still no reply

  • Johnsonator85 Marc J (@Johnsonator85) reported from Stockton-on-Tees, England

    @virginmedia Ffs YOU try calling that number and tell me if you get through to somebody. I’ve tried god knows how many times and I just get a machine telling me you’re busy and that I “might like to call again later” every, single time. Your level of service is a joke.

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Middlesbrough, England

    @virginmedia So why do you not have a chat system? I work in a similar industry and we are able to help our customer through chat, phone, online, social media it’s crazy a company of the size of virgin media can’t accommodate us. Not having a go at you I’m just disappointed in the system

  • Johnsonator85 Marc J (@Johnsonator85) reported from Stockton-on-Tees, England

    @virginmedia It doesn’t matter what day or what time I try to call I get the same problem!

  • Divadi29 Dianne Wilson (@Divadi29) reported from Billingham, England

    @virginmedia i was asked to upgrade as a valued customer, since upgrading my broadband is terrible we are all using 4g at home as connection is so poor. i have done all testing as directed from comp voice on phone and link sent to mobile. i pay for 3 virgin mobiles one now has no data

  • richarddbaker Richard Baker (@richarddbaker) reported from Darlington, England

    .@virginmedia are amazing me at the levels of incompetence that they're able to reach. Been on hold today now for 1h 33m, 2hrs 7m (then they cut me off!) and currently 33mins! If you need any customer service from them then avoid them!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Harryafc Harry (@Harryafc) reported

    the @virginmedia circus is back!! So my service was **** so they send me a booster, should be £5 but its FREE! I'm privilaged! They then charge me delivery which is more than the booster itself! SHAMBLES OUTFIT! #stayawayfromvirgin #chooseBT #chooseSky

  • jayrocks_666 Jay (@jayrocks_666) reported

    @virginmedia Hi registered an account can't login, phone numerous times you IT supposed to look at. Phoned again today you reset my password asks me to verify my email and to complete my profile no information to complete as a blank page. Try logging in and says an issue your side

  • dohkell Brown. (@dohkell) reported

    @virginmedia If you say so, but intermittent service is bad. By the time a customer gets to speak with an operator they are often met with nonsensical solutions from foreign personnel who actually don't have a virgin media service. Never mind, no point in replying, I just want it out there

  • claaarkkkeeeeey Dan C (@claaarkkkeeeeey) reported

    @virginmedia It just says loading and brings me to your Home Screen, I’ve got good signal and still nothing?

  • LissyRaine LissyRaine (@LissyRaine) reported

    As a heads up guys NEVER go with @virginmedia. They have been harassing us for money even after canceling our services 3 months ago. We have had 13 calls to get this sorted and been told 3 times it's been sorted only then to get further threatening emails about unpaid bills.

  • simondmarshall Simon Marshall (@simondmarshall) reported

    @virginmedia Do you think it’s fair that virgin doesn’t secure its broadband on my street so that it is liable to interruption but still charges the customer?

  • baingraeme Graeme (@baingraeme) reported

    @virginmedia Logged a complaint directly with Virgin Media's CEO 6 weeks ago. The matter still remains unresolved. You are an absolute nightmare to try and contact to progress anything. Ref C-220422869.

  • CLangley16 Chris Langley (@CLangley16) reported

    @virginmedia That's the problem I ain't Paying for it when you guys get around £160 plus off me a Month!!!

  • simondmarshall Simon Marshall (@simondmarshall) reported

    @virginmedia If virgin doesn’t intend to fix this, just say that.

  • rachkeita Rachel Williamson (@rachkeita) reported

    @virginmedia Hi I’ve set up an account with you but received no email communication, and have a router I need to send back but have been given no details of how to do this. Please can you help?