Virgin Media Outage Report in Middleton St. George, Darlington, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Middleton St. George, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middleton St. George and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Middleton St. George, Darlington, England
The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Middlesbrough and Darlington.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
TV | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Phone | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Middleton St. George, England
Latest outage, problems and issue reports in Middleton St. George and nearby locations:
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
@15minutegamer @virginmedia These go from when it's actually due and not from when it was paid which in my opinion is stupid. Yet I just get this message to say that and I've not even had an ebill.
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David Sanderson
(@borolad1965) reported
from
Darlington, England
@virginmedia we are having severe broadband issues in Darlington area this weekend. I'm in DL3 9 area. Other postcodes DL1 as well having issues. Logged with faults and advised it would be sorted 10.10pm yesterday. STILL off this morning and no texts. Please advise.
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Cj .
(@luis70105) reported
from
Middlesbrough, England
Spend a fortune every month for @virginmedia tv and sky, BT sport and guess what somebody has sold most the games in December to amazon prime , absolutely disgraceful , thanks @virginmedia one unhappy customer. Leaving in the morning , you can count on it. What am I paying for!
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Adam McClelland
(@adam_mcclelland) reported
from
Stainton and Thornton, England
Hazel from customer relations at @virginmedia. Rude. Obstructive and defensive! Scare mongering into staying with Virgin! Glad I called instead of my 78yr old grandfather!
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Ross William
(@rosssimpson) reported
from
Darlington, England
@MiniMosh @virginmedia Also not working in DL1 @virginmedia please sort this :-)
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Danny Taylor
(@DannyTaylorDT) reported
from
Middlesbrough, England
@AndyP5693 @ConnorBagan @virginmedia Yeah I checked it, problem in the area, estimated fix by 15:00 💩
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Eee-lee
(@nickeyley) reported
from
Billingham, England
@virginmedia Don't worry about it chief I'll ring customer services tomorrow 👍🏼
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James Hadman
(@jimmyhadman) reported
from
Stockton-on-Tees, England
@tescomobile hi guys, really unhappy with service earlier today - exchanges @Tesco Clubcard vouchers to use towards a new Phone for my son, but now I’ve been told I can’t use the vouchers towards a purchase, only deduct from my own bill. @virginmedia here I come!
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Den Butler
(@Digital_Den15) reported
from
Egglescliffe, England
@virginmedia Except if your an existing customer, then it's still £68 a month.
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
Great so it seems to be a day of running on data today as @virginmedia apparently have "broadband issues" AGAIN 🙄
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
So I get a text off @virginmedia to say my service will be suspended due to a missed payment, I haven't even received a bill! 😡
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Chris Blewitt
(@chrisblewitt85) reported
from
Darlington, England
@virginmedia been on hold for 50 minutes waiting to renew to a lesser deal than a new customer can get, online, with the click of a button! Think your customer service needs some Oomph!
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Spock Thornaby🖖
(@Spock_Thornaby) reported
from
Thornaby-on-Tees, England
@JustJanety @virginmedia They have been simply rude and unpleasant. We have been good loyal customers since NTL. We are off now. Disgusted,
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Eee-lee
(@nickeyley) reported
from
Billingham, England
@virginmedia You can't even get my name right. It literally says it on my account. Absolutely basic customer service and you can't even do that properly. Shit company with shit service and useless customer support.
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Danny Taylor
(@DannyTaylorDT) reported
from
Middlesbrough, England
After winning 37/37 in the Newcastle #ePL across the groups and the playoffs, I lose in the semi finals and won’t be at the grand final. Hard to describe the conditions I’ve just had to play in due to EA’s issue with Virgin Media, but this really has broken me
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uosqoᴚ ɯı⊥
(@tim_robson_1980) reported
from
Darlington, England
@virginmedia Absolute joke! After telling them it's not a virgin mobile they said that chat was for faults only and to ring the same premium rate number to speak to someone. Your customer service really is laughable
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Spock Thornaby🖖
(@Spock_Thornaby) reported
from
Thornaby-on-Tees, England
@JustJanety @virginmedia I’m gong to cancel them st home and with family for the rubbish attitude.
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Jo Booth
(@JoBooth10) reported
from
Stockton-on-Tees, England
@markeltringham @JimGardnerSNCLP @virginmedia @SteveDustyD He knows he's shit 😂
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Jamie Gilbey
(@Poddddddd) reported
from
Stockton-on-Tees, England
@virginmedia It’s not internet related. If it was the all my other devices would have an issue. Tried on numerous occasions to reset the router but it hasn’t fixed the problem. It’s going to need an engineer.
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Michael Wicks
(@wicks_michael) reported
from
Middlesbrough, England
@virginmedia Yeh had to call customer support not amused no TV, Phone or Broadband in our area. Engineer on route 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Helen
(@helen_helen2662) reported
@virginmedia has had 30 hours to repair a fault but “they know what is causing it” no service for 35 hours how long we would be waiting if they didn’t know ! Oh & the 4th change of time has now moved to ASAP -don’ call the help desk after 30 mins they will cut you off
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Walkingman
(@Walking88814482) reported
@virginmedia I need to report a TV issue, have tried online but your Recapture page isn't working, can you help? I really need to speak to a human.
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Chris Adams
(@ChrisA) reported
I know it's a cliche to moan about customer service on here but OH MY GOD @virginmedia. I'm convinced they have just entirely scrapped their customer support team. When their service breaks, there is just either radio silence or stock replies.
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Ian Henshall
(@ianhensh) reported
@virginmedia how can I tell you I’m moving home. Hour long wait on phones, chat bot that goes round in circles and moving home web link in your site is broken. Do I just cancel payment and wait for you to contact me?!!
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Kanella&Co
(@Kanellaandco) reported
@virginmedia a total and absolutely disgraceful service, no Internet for 2 days now... No help, no voices to advise... Times getting continually put back, a father who relies on the service for communication and mental wellbeing.. To say I'm angry is an understatement, disgrace.
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steve
(@stevecs79) reported
When did the service with @virginmedia get so bad? Reliabilty issues, advisors who lie, false promises and unresolved issues. They were top for me at one time.
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Stefanie Chew
(@MissStefC) reported
@virginmedia Hi, I've been on a UK contract with you but I am now living in Canada and need to cancel. I can't text you or call you to cancel because I can't make calls/txt here. How do I cancel my contract? Thank you for your help.
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Jahar
(@fifalafel) reported
@mark3man @virginmedia Likewise in SE19 and still not working!!!
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Jonny
(@xAfterPartyo) reported
@virginhelp @virginmedia our wifi keeps disconnecting everyday for the past 6 months. We have had at least 7 engineers out and they just change a few settings on the hub and say to monitor it. Nothing is getting resolved. I pay £138 per month. please i need some help.
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Mr Hughes 🇺🇸
(@Curtis__Hughes) reported
@virginmedia Hi. Are you able to help please? Spent 2 days on phone trying to sort out an extension to my contract&the experience is painful, im getting nowhere.Are you able to get someone to call me please?I have been with you 4 years but will change to Sky if I cant sort this.