Virgin Media Outage Report in Middleton St. George, Darlington, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Middleton St. George, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middleton St. George and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Middleton St. George, Darlington, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees and Darlington.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
TV | |
| Middlesbrough |
TV | |
| Middlesbrough |
Internet | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
TV | |
| Stockton-on-Tees |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Middleton St. George, England
Latest outage, problems and issue reports in Middleton St. George and nearby locations:
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Jayne Thomas
(@TheRockFan1971) reported
from
Northallerton, England
@fromsophie @jkb114 @virginmedia @MartinSLewis can you help, this isn't the first time, @virginmedia just don't seem bothered, how are people meant to work from home. #poorservice #wontrecommend
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Geoff Wright
(@Erinshore11) reported
from
Nunthorpe, England
Had visit No 2 from Virgin, a couple of nice chaps,chased cables and removed cable still connected to the network that's not been used for years,new modem,new leads,new remote and the supervisor's number with a call back in a week, all good so far well done @virginmedia
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Jason Brown
(@InstantKarmaUK) reported
from
Darlington, England
@virginmedia 4 hours on a text support case for my broadband. Told I'd reached the max devices for WiFi on my superhub 3 at 10 (supports 20+), and told to request a booster using the Connect app at £3/month (which MAY resolve nothing) before the case abruptly ended. I'm FUMING!
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Andy Clarke
(@AndyClarke5) reported
from
Darlington, England
@virginmedia down again in Darlington, DL3. Tried restarting the router and still nothing. Are you aware of it being down?
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Ste Addison
(@FatAbbott) reported
from
Thornaby-on-Tees, England
@SamMorrison19 @virginmedia What kit did you have when it was intermittent, I've got same issues
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Geoff Wright
(@Erinshore11) reported
from
Nunthorpe, England
@virginmedia Spoke too soon back in off again. Obviously nothing to do with modem as it’s new, same issues as before this time off for a fair amount of time now, is there an issue imnn in in TS8 location.
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Matt Bunnell
(@mattbun) reported
from
Darlington, England
@stompweb @virginmedia I have exactly the same issue in DL1.
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia I have been trying to get problem with my box sorted for 3 weeks now. Cuts out sound only. Still not sorted and all info followed. Gone beyond frustrated now simply unacceptable customer service I want to know where else I can complain to or where can get sorted
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John Blenkinsopp
(@Blenky64) reported
from
Stockton-on-Tees, England
@virginmedia I’ve messaged that number twice - first time nearly three hours ago and still no acknowledgement. I think you need to sort this out or all your customers will leave come on - please let me know why there is no customer service response three hours is hopeless
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Em
(@Emfozz) reported
from
Middlesbrough, England
@virginmedia Ironic you try and blame customers. It’s your service not my house or my equipment or how I’m using it.
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Em
(@Emfozz) reported
from
Middlesbrough, England
@virginmedia I’m not going to waste time in doing that, I’ve worked in telecommunications, I know how your process works, I also know you’ll try and pass the book to customers before taking blame because the tiniest speck of dust can effect my WiFi signal. So it’s fine.
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Dancebrack1
(@BrendaMullen) reported
from
Darlington, England
@virginmedia fed up with slow cable broadband since lockdown. The money I pay you is not worth it for the bad service! You should be refunding my charges #Disgraceful #notreliable
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Janette
(@JanetteMcMain) reported
from
Darlington, England
@virginmedia We have rang to cancel & now managing to speak with someone !!
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Geoff Wright
(@Erinshore11) reported
from
Nunthorpe, England
@virginmedia Service back after a engineer visit last night, with another coming again today. After being with Virgin for years, the Tv and internet service these past 6 months has been poor, surely I should get a reduction on my bill.
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Em
(@Emfozz) reported
from
Middlesbrough, England
@virginmedia shock as broadband is down again. Yet you’ll still expect full payment from everyone.
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Jacob Ham
(@JacobAlderHam) reported
from
Coundon, England
@scottcvrroll @virginmedia It's mental like, I know there's shit going on but when everyones at home you'd think they'd try to get on top of it asap.
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Jason Brown
(@InstantKarmaUK) reported
from
Darlington, England
@virginmedia The problem is being dealt with following a text based support case. Thanks!
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Janette
(@JanetteMcMain) reported
from
Darlington, England
@virginmedia we have reported issues with V6 box not working by phone / Facebook & Twitter - can you help please
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Janette
(@JanetteMcMain) reported
from
Darlington, England
@virginmedia @virginmedia still no TV despite reports from week gone Monday - followed instructions again yesterday & have now been referred to Customer Services - 24 hours ago - still waiting response.
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Levi
(@7Tazy) reported
from
Middlesbrough, England
@Zyqlon @virginmedia WiFi down stairs
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Meston
(@rykoonmesto7) reported
@virginmedia Correct, only in the past 3 days the speeds were down at 20mbps and I was always on 2.4ghz and today I’ve tried everything that you said so tried myself and changed to 5ghz and that made a huge difference
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Becks Prebble 🦩
(@BecksPrebble) reported
@virginmedia my son is receiving weird messages on his phone can you point me in the direction of someone who can fix this please
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Tilly Haines
(@Tilly_Haines) reported
@virginmedia do you have any other contact options. I was trying to contact you in regards to becoming a new broadband customer. But your website chat bot service was very unhelpful.
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Kimberley Turner
(@kimturner70) reported
@virginmedia how much longer will your customers in north Kentish Town and Dartmout Park have to put up with intermittent poor connection?
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AL
(@AL64888531) reported
@gmilner1989 @virginmedia @O2 OMG I can honestly say you jumped from frying pan straight in to the fire that never goes out just going to wish you good luck with that PS IF O2 joined virgin I’m out within next half hour
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CJ
(@vintagegaylady) reported
@virginmedia @YodelOnline tracking still says tried to deliver and left a calling card even though I was in and no card has come through my door. When I complained they admitted there was network error and SatNav showed it far from my house. They said it would be delivered today. It hasn't.
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HYUFD
(@HYUFD1) reported
@virginmedia Yes my Wi Fi has gone down too
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Barbarella
(@bastardgirl) reported
@virginmedia any issues in #watford WD18? Broadband has been down for over half an hour and I need to get some urgent work done.
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Bryan Henry O'Neill
(@bhoneill) reported
@virginmedia I need you to confirm that my contracts have been cancelled. On the phone to your sales/customer service for 2+hours this morning. Should have been a seem less process..anything but 😬 going back to @O2
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Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia Long conversation. There is definitely a problem which is not good as engineer was here Monday. Booked another visit for Friday evening. So no tv for me until Friday. Can't get Prime or Netflix. This is not satisfactory is it? I live alone, so I'm very angry.