Virgin Media Outage Report in Middleton St. George, Darlington, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Middleton St. George, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middleton St. George and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Middleton St. George, Darlington, England
The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Middlesbrough, Newton Aycliffe, Billingham, Darlington and Bishop Auckland.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
TV | |
| Middlesbrough |
Internet | |
| Newton Aycliffe |
Wi-fi | |
| Stockton-on-Tees |
Phone | |
| Billingham |
Total Blackout | |
| Middlesbrough |
TV |
Community Discussion
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Virgin Media Issues Reports Near Middleton St. George, England
Latest outage, problems and issue reports in Middleton St. George and nearby locations:
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@virginmedia Hi. I’ve followed online instructions and reset factory settings on the hub and now my Wi-fi is not working
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Chris Lyons
(@oliverpostgate) reported
from
Darlington, England
@sophiamcoutts @virginmedia Don’t hold your breath. I’ve had an official complaint logged with them since July and am still waiting for a conversation, never mind a resolution #virginmedia
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Richard Baker
(@richarddbaker) reported
from
Darlington, England
.@virginmedia 45 minutes on hold now listening to the horrible music!
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@virginmedia hi. I’ve been having intermittent dropouts this last few days. Any network problems ? Bishop Auckland area.
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@virginmedia No. I’ve been in contact and I was supposed to receive a phone call within 4 hours. This was 6 hours ago. Very poor service
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Richard Baker
(@richarddbaker) reported
from
Darlington, England
@virginmedia Ah, so I do have to wait a week to get my broadband service back then! I was tantalisingly close to being able to do my job! Will have to inform my employers I guess!
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June Hurst 🐈🦊🌷🌻🌾
(@juneh49) reported
from
Nunthorpe, England
3 hours trying to cancel a sports package I do not want @virginmedia and I then get cut off. I’m not a happy customer
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Andrew Dallin.
(@adallin) reported
from
Darlington, England
@virginmedia hi I want to know how long is left on a mobile I have with you I was text a link that doesn't work and you never answer the phone how can I resolve?
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Dianne Wilson
(@Divadi29) reported
from
Billingham, England
@virginmedia i was asked to upgrade as a valued customer, since upgrading my broadband is terrible we are all using 4g at home as connection is so poor. i have done all testing as directed from comp voice on phone and link sent to mobile. i pay for 3 virgin mobiles one now has no data
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Richard Baker
(@richarddbaker) reported
from
Darlington, England
@virginmedia To investigate the problem with my broadband hub.
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia absolute pathetic excuse of a mobile phone network, constantly missing important phone calls and being disconnected. Nowhere near as reliable as primary network EE. Not even worth the free unlimited sim card you’ve given me.
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Richard Baker
(@richarddbaker) reported
from
Darlington, England
No company will ever be as inept as @virginmedia: - Phone lines: wait for hours, can't speak to anyone - Message service on app down for two weeks - Text service: messaged Sat, Sun, Mon, Tues; still no reply
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June Hurst 🐈🦊🌷🌻🌾
(@juneh49) reported
from
Nunthorpe, England
@virginmedia I cannot get help cancelling a package I did not want. I tried online & phone. 3 hrs to speak to someone. Transferred once. Second transfer cut off. Nobody phoned me back.
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Stephen Angell
(@swangell) reported
from
Stockton-on-Tees, England
@virginmedia several recent calls to my landline informing me that my broadband would be disconnected within 24 hours, press 1 etc.. I put the phone down as this is surely a scam?
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Tori Gill
(@Tweeter_Tori) reported
from
Darlington, England
The @virginmedia broadband has been crap today!
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Richard Baker
(@richarddbaker) reported
from
Darlington, England
Today's @virginmedia phone queue times, and still not sorted my broadband issue: - 1hr 30m - 2hrs 7m (cut off) - 1hr 33m (cut off) - currently, 17m Inept, profit grabbing company. Some more customer service staff would be great!
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Richard Baker
(@richarddbaker) reported
from
Darlington, England
.@virginmedia are amazing me at the levels of incompetence that they're able to reach. Been on hold today now for 1h 33m, 2hrs 7m (then they cut me off!) and currently 33mins! If you need any customer service from them then avoid them!!!
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Dianne Wilson
(@Divadi29) reported
from
Billingham, England
@virginmedia Both, i currently have to work from home and my internet crashes all the time. i can’t get a signal in my bedroom which is the room directly above the box
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Ashley Wright
(@ashleyhwright) reported
from
Darlington, England
@virginmedia Internet seems to be down on DL3? Any update?
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Jamie Gilbey
(@Poddddddd) reported
from
Stockton-on-Tees, England
@virginmedia can I access some support on here?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stewart White
(@StewartMWhite) reported
@virginmedia Wilford Furlong isn't that long a road + there's a postcode of CB24 5JJ. The photo I sent has an ID number showing - does that help? It's about midway down Wilford Furlong on the left side of the street when coming down it from Rock Mill End
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Matthew Fox
(@mattfoxbelfast) reported
@virginmedia I wouldn't know what I'm getting as I can't get through to your call centres. It's the last time you'll wipe my eye. Horrible company
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Jules Perks
(@mrs_skrep) reported
@virginmedia And we raised a complaint only to be told by email minutes later it’s been resolved. So much for loyal customers
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Mario Duo
(@MariaLa91059081) reported
@virginmedia @EleanorMoore75 Standard reply! What we want is for you to do something about all these outages! The fact is whatever the reason we have no internet. We can't work and you are not providing the service we pay handsomely for!
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Dave
(@Dave27248843) reported
@TowlawToon @virginmedia Sure thing ......not sure why the highly trained virgin media technician in India did not say this. His words were factory reset the hub. Then he would call me back......he never did !!!
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Mario Duo
(@MariaLa91059081) reported
@virginmedia You could start by having reliable broadband. Down yesterday morning and again today. So much for my early start! 🤬🤬🤬🤬
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iain roberton
(@iainroberton) reported
@virginmedia Nope. Still says no known issues.
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BenTweets
(@BenWill76352165) reported
@virginmedia How about tracking it this way. 21/01/21 09.35 Phoned On hold for 20 mins Spoke to Pheobe Expect a call back from her manager within 72 hours. She also raised an OFCOM complaint where they would monitor my speeds from their side. Still waiting for the call back.....
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Jules Perks
(@mrs_skrep) reported
@virginmedia useless useless useless customer service. By far the worst company and appalling standards. @Ofcom should be investigating every single day. Formal@complaints process required given the people on the last 2 calls are incapable of understanding #beyondfurious
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Simon Hilling
(@Nicole_58363) reported
@CosyWarmPlumber @virginmedia Had loads of problems with Virgin Media when trying to get services installed (not turning up, taking money for no service, etc.) We had a massive power cut in the area 2 weeks ago. When they dug up the road they found loads of "cable TV" cables strewn all over the electric...