Virgin Media Outage Report in Middleton St. George, Darlington, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Middleton St. George, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middleton St. George and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (17%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Middleton St. George, Darlington, England
The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Darlington, Newton Aycliffe, Middlesbrough and Billingham.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Internet | |
| Stockton-on-Tees |
Wi-fi | |
| Darlington |
Total Blackout | |
| Newton Aycliffe |
Internet | |
| Middlesbrough |
Wi-fi | |
| Stockton-on-Tees |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Middleton St. George, England
Latest outage, problems and issue reports in Middleton St. George and nearby locations:
-
Ste Addison
(@FatAbbott) reported
from
Thornaby-on-Tees, England
@SamMorrison19 @virginmedia What kit did you have when it was intermittent, I've got same issues
-
Em
(@Emfozz) reported
from
Middlesbrough, England
@virginmedia Ironic you try and blame customers. It’s your service not my house or my equipment or how I’m using it.
-
Jason Brown
(@InstantKarmaUK) reported
from
Darlington, England
@virginmedia The problem is being dealt with following a text based support case. Thanks!
-
Em
(@Emfozz) reported
from
Middlesbrough, England
@virginmedia shock as broadband is down again. Yet you’ll still expect full payment from everyone.
-
Andy Clarke
(@AndyClarke5) reported
from
Darlington, England
@virginmedia down again in Darlington, DL3. Tried restarting the router and still nothing. Are you aware of it being down?
-
Janette
(@JanetteMcMain) reported
from
Darlington, England
@virginmedia We have rang to cancel & now managing to speak with someone !!
-
Jacob Ham
(@JacobAlderHam) reported
from
Coundon, England
@scottcvrroll @virginmedia It's mental like, I know there's shit going on but when everyones at home you'd think they'd try to get on top of it asap.
-
John Blenkinsopp
(@Blenky64) reported
from
Stockton-on-Tees, England
@virginmedia I’ve messaged that number twice - first time nearly three hours ago and still no acknowledgement. I think you need to sort this out or all your customers will leave come on - please let me know why there is no customer service response three hours is hopeless
-
Em
(@Emfozz) reported
from
Middlesbrough, England
@virginmedia I’m not going to waste time in doing that, I’ve worked in telecommunications, I know how your process works, I also know you’ll try and pass the book to customers before taking blame because the tiniest speck of dust can effect my WiFi signal. So it’s fine.
-
Geoff Wright
(@Erinshore11) reported
from
Nunthorpe, England
Had visit No 2 from Virgin, a couple of nice chaps,chased cables and removed cable still connected to the network that's not been used for years,new modem,new leads,new remote and the supervisor's number with a call back in a week, all good so far well done @virginmedia
-
Matt Bunnell
(@mattbun) reported
from
Darlington, England
@stompweb @virginmedia I have exactly the same issue in DL1.
-
Jason Brown
(@InstantKarmaUK) reported
from
Darlington, England
@virginmedia 4 hours on a text support case for my broadband. Told I'd reached the max devices for WiFi on my superhub 3 at 10 (supports 20+), and told to request a booster using the Connect app at £3/month (which MAY resolve nothing) before the case abruptly ended. I'm FUMING!
-
Geoff Wright
(@Erinshore11) reported
from
Nunthorpe, England
@virginmedia Spoke too soon back in off again. Obviously nothing to do with modem as it’s new, same issues as before this time off for a fair amount of time now, is there an issue imnn in in TS8 location.
-
Janette
(@JanetteMcMain) reported
from
Darlington, England
@virginmedia @virginmedia still no TV despite reports from week gone Monday - followed instructions again yesterday & have now been referred to Customer Services - 24 hours ago - still waiting response.
-
SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia I have been trying to get problem with my box sorted for 3 weeks now. Cuts out sound only. Still not sorted and all info followed. Gone beyond frustrated now simply unacceptable customer service I want to know where else I can complain to or where can get sorted
-
Levi
(@7Tazy) reported
from
Middlesbrough, England
@Zyqlon @virginmedia WiFi down stairs
-
Geoff Wright
(@Erinshore11) reported
from
Nunthorpe, England
@virginmedia Service back after a engineer visit last night, with another coming again today. After being with Virgin for years, the Tv and internet service these past 6 months has been poor, surely I should get a reduction on my bill.
-
Dancebrack1
(@BrendaMullen) reported
from
Darlington, England
@virginmedia fed up with slow cable broadband since lockdown. The money I pay you is not worth it for the bad service! You should be refunding my charges #Disgraceful #notreliable
-
Jayne Thomas
(@TheRockFan1971) reported
from
Northallerton, England
@fromsophie @jkb114 @virginmedia @MartinSLewis can you help, this isn't the first time, @virginmedia just don't seem bothered, how are people meant to work from home. #poorservice #wontrecommend
-
Janette
(@JanetteMcMain) reported
from
Darlington, England
@virginmedia we have reported issues with V6 box not working by phone / Facebook & Twitter - can you help please
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Amy Parkin
(@AmyRebeccaLucy) reported
@virginmedia I then spoke to someone on Monday who told me to place another order and we’d cancel the original order which I did. That order is now parked and I have to wait for a back office team to call me. I was told that would be in 48 hours but I’ve still not heard anything.
-
Gareth van Rensburg
(@Garethvr) reported
@virginmedia Yes there was a fault in my area ID: F009155928 and it was reported fixed, but the problem remains and support cannot help, as they cant find the fault.
-
Shane Burnley
(@Burnley12334) reported
@virginmedia why is your internet so bad and why is it not coming back on in my area as I can’t check on the service thing because it says my eircode is not a proper one
-
Kev K
(@KevKelly14) reported
@virginmedia Tomorrow I’ll give you account number from that you should have my phone details then it’s down to you calling otherwise I won’t bother.
-
Amy Parkin
(@AmyRebeccaLucy) reported
@virginmedia Very long story I placed an order last Thursday, it was due to be delivered Friday but Virgin told Yodel to not deliver as I didn’t answer a call from the security team. I never received a call. Then I had to wait for the phone to be returned before it could be resent (1/2)
-
Gracie Law
(@Law_MsGracie) reported
@virginmedia @virginhelp What about the giant hole in the ground or the pile of rubble which is what is actually causing the problem, not the vehicle.
-
Sam
(@SsamTime) reported
@virginmedia Already tried them. If you had read my previous message you’ll see that for some reason a restriction is on my account and virgin can’t access it ??? Was told to call back after 3-5 working days… have done this twice now and not been able to resolve anything. Abysmal service
-
Karen
(@Karen1410) reported
22:30 last night,10:00,14:00 & now 18:30 today-all the different “we expect this to be fixed” times we have been given my @virginmedia over last 24 hours with no internet/TV service.Not acceptable when even your engineer knew it was going to be late afternoon today… yesterday!
-
Karen
(@Karen1410) reported
@virginmedia I don’t buy that at all. Your engineer on site yesterday said it was going to be late today so why lie to everyone on your updates. This is dreadful customer service
-
rufus lives!!
(@RufusLives) reported
@virginmedia Well I’ve been lied to, I’ve been up-sold when I was specifically talking about being overcharged. You’ve made an error, but you won’t tell me what it was. And when I showed interest in POSSIBLY upgrading, I’m offered an inferior product BECAUSE I’m an existing customer.