Virgin Media Outage Report in Middleton St. George, Darlington, England

Problems in the last 24 hours in Middleton St. George, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middleton St. George, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Middleton St. George, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Billingham, Stockton-on-Tees, and Darlington.

City	Problem Type	Report Time
Middlesbrough	E-mail	21 hours ago
Middlesbrough	Internet	3 days ago
Billingham	Total Blackout	3 days ago
Middlesbrough	Phone	3 days ago
Middlesbrough	Internet	4 days ago
Stockton-on-Tees	Wi-fi	14 days ago

Community Discussion

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Virgin Media Issues Reports Near Middleton St. George, England

Latest outage, problems and issue reports in Middleton St. George and nearby locations:

• 
  Robert-Andrew Tamkin (@RobertTamkin94) reported 4 minutes ago from Stockton-on-Tees, England

  @RMT3N @virginmedia @FortniteGame @SkyUK I’m actually moaning about a service I pay for but I mean it’s not you pays for my bills I do, so piss off keyboard warrior 👏🏻👏🏻👏🏻

• 
  SimonMorrisonPeacock (@simonmp68) reported 5 minutes ago from Thornaby-on-Tees, England

  @virginmedia I want my tv service sorting. Just not good enough despite current situation. Second time this fault has occured and fed up of being told “working on it” get it fixed or I leave

• 
  SimonMorrisonPeacock (@simonmp68) reported 11 minutes ago from Thornaby-on-Tees, England

  @virginmedia Gone through apps,web,hours on phone even my nieces partner who works for you but system down. I am really getting annoyed

• 
  Lisa Harvey (@lumpss) reported 11 minutes ago from Billingham, England

  Virgin media down 😡

• 
  rachel clarke (@rachsclarke) reported 12 minutes ago from Middlesbrough, England

  @virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.

• 
  SimonMorrisonPeacock (@simonmp68) reported 14 minutes ago from Thornaby-on-Tees, England

  @virginmedia I appreciate how stretched you must be but I am a key worker and for over a week jow I an unable to contact you to sort out my tv problem. Hours on phone,via app and web still not solved. Can’t watch tv properly need it sorting pronto please.

• 
  Kate Baucherel (@KateBaucherel) reported 17 minutes ago from Billingham, England

  @virginmedia It’s been going off intermittently for weeks. I’ve been blaming the devices in the house and changing every cable. You even sent me a new router. Every drop in service resets adapters and loses video calls.

• 
  Janette (@JanetteMcMain) reported 18 minutes ago from Darlington, England

  @virginmedia we have reported issues with V6 box not working by phone / Facebook & Twitter - can you help please

• 
  Geoff Wright (@Erinshore11) reported 21 minutes ago from Nunthorpe, England

  @virginmedia Spoke too soon back in off again. Obviously nothing to do with modem as it’s new, same issues as before this time off for a fair amount of time now, is there an issue imnn in in TS8 location.

• 
  Geoff Wright (@Erinshore11) reported 26 minutes ago from Nunthorpe, England

  Had visit No 2 from Virgin, a couple of nice chaps,chased cables and removed cable still connected to the network that's not been used for years,new modem,new leads,new remote and the supervisor's number with a call back in a week, all good so far well done @virginmedia

• 
  Jacob Ham (@JacobAlderHam) reported 29 minutes ago from Coundon, England

  @scottcvrroll @virginmedia It's mental like, I know there's shit going on but when everyones at home you'd think they'd try to get on top of it asap.

• 
  Dancebrack1 (@BrendaMullen) reported 31 minutes ago from Darlington, England

  @virginmedia fed up with slow cable broadband since lockdown. The money I pay you is not worth it for the bad service! You should be refunding my charges #Disgraceful #notreliable

• 
  rachel clarke (@rachsclarke) reported 36 minutes ago from Middlesbrough, England

  @virginmedia Tried this, 3 days to reply per message. Pathetic really, good customer service could compensate for poor phone service but I don’t get either. I get the VM sim for free with my package, I’d rather pay an extra £20 a month elsewhere to make sure I don’t miss important calls

• 
  rachel clarke (@rachsclarke) reported 39 minutes ago from Middlesbrough, England

  @EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄

• 
  SimonMorrisonPeacock (@simonmp68) reported 41 minutes ago from Thornaby-on-Tees, England

  @virginmedia I have been trying to get problem with my box sorted for 3 weeks now. Cuts out sound only. Still not sorted and all info followed. Gone beyond frustrated now simply unacceptable customer service I want to know where else I can complain to or where can get sorted

• 
  Holgate69 (@Holgate69) reported 45 minutes ago from Middlesbrough, England

  Here’s a thought. Those poor folk stick in hospital at the moment. No visitors allowed but still been charged #Extortionate amounts for #TVServices How about these companies waiving fees as a goodwill gesture during extremely difficult times #NHS #VirginMedia ##SkyTv

• 
  John Blenkinsopp (@Blenky64) reported 50 minutes ago from Stockton-on-Tees, England

  @virginmedia I’ve messaged that number twice - first time nearly three hours ago and still no acknowledgement. I think you need to sort this out or all your customers will leave come on - please let me know why there is no customer service response three hours is hopeless

• 
  ˥ ∀ W (@bettercallmal) reported 55 minutes ago from Middlesbrough, England

  The country is on lockdown and Virgin Media has been going down all day. Would hate to work for customer service right now.

• 
  wayne burnett (@wanaldinho) reported 57 minutes ago from Middlesbrough, England

  @virginmedia come on guys internet still not working in Middlesbrough

• 
  Hayley Jenkins (@HayleyJenkins21) reported 59 minutes ago from Darlington, England

  @virginmedia your website will not let me into your account to do a speed test (our broad band is getting slower and slower). It won’t let me reset the password and instead gets stuck in a loop resetting the reset password- absolutely infuriating. Had this problem four years now!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary (@Gary25089974) reported 6 minutes ago

  @GrievesonAlan @Souts_A You can watch all streaming channels ( apart from live sport you get on amazon ) . All catch up tv (apart from BBCi player) Anything live and you need a licence . I have virgin media , I just now have an internet service with them. They said this is happening a lot.

• 
  Colette B (@cjb58comp) reported 12 minutes ago

  @virginmedia Been trying to resolve my bills since Feb. Total incompetent from Customer Services over a number of calls. Refused to pass me to a senior manager to discuss. How can I get in contact with someone who has seniority to resolve. Shocking service

• 
  Robert Barker (@RobertB48755665) reported 18 minutes ago

  Transferring from Sky to Virgin media was one of the worst decisions I've ever made. I have 4 outstanding issues including VMs breach of their Ofcom agreement and cannot get anyone to speak to me. I have raised formal complaints one of which was closed with a LIE!

• 
  Darren Daltry (@ddaltry29) reported 19 minutes ago

  @virginmedia As I have said before I have looked on the forums and others have the same issue as me and it all comes down to your superhub 3 and the puma chipset that is installed in it. If no one from virgin wants to contact me about this then please just send me a deadlock letter.

• 
  Mike Evans (@MikeEvstog) reported 20 minutes ago

  @virginmedia So use firefox until a fix is applied for chrome?

• 
  Margaret Frood (@peopleinplaces) reported 22 minutes ago

  Hi @virginmedia I need you to rapidly undo the changes you made to my broadband yesterdayplease. On Saturday I waited 24 hours for a callback that never came, before phoning again. The changes made by your colleague messed up my wifi settings & today your callers are "too busy".

• 
  Dylan Prendergast (@MrXathon) reported 26 minutes ago

  @D40Tomo Hang on. Virgin Media 2 according to the rte guide.

• 
  Chris De Abreu (@chrisdeabreu) reported 26 minutes ago

  @virginmedia Not an outage. Just getting 3MB when it should be 200MB!

• 
  Hannah Priest (@HannahPriest4) reported 29 minutes ago

  @virginmedia oh look at that, once again connection is gone. It’s bad enough that your tv box is forever not working but now the internet too! In the last month 4 days without tv box and now 2 days without internet yet my bill comes through at full price...

• 
  Tom #FBPE (@EcoFrench) reported 30 minutes ago

  Pathetic broadband as usual from @virginmedia . Wobbly for weeks, dropping out every 20-30 minutes, today, a complete outage - no tv, no Internet. Just brilliant when you are working from@home and trying to entertain a young child with chickenpox. #Fail #TimeToSwap