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Virgin Media outages and service status in Middlesbrough, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Middlesbrough, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Sep 14, 7:42 PM GMT+1.
  • 40% Internet (40%)
  • 20% Wi-fi (20%)
  • 20% TV (20%)
  • 10% E-mail (10%)
  • 10% Total Blackout (10%)

The latest reports from users having issues in Middlesbrough come from postal codes TS1 , TS5 and TS7 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Saltburn-by-the-Sea, Middlesbrough, Hartlepool, Billingham, and Stockton-on-Tees.

CityProblem TypeReport Time
Saltburn-by-the-Sea Wi-fi 2 hours ago
Middlesbrough Total Blackout 3 days ago
Middlesbrough Internet 5 days ago
Middlesbrough Internet 8 days ago
Middlesbrough E-mail 10 days ago
Hartlepool Internet 11 days ago

Nearby cities with recent reports

Saltburn-by-the-Sea

1 recent signals

2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Mainly wireless but wired issues too

  • AndreaAndymac
    andrea mcdonald (@AndreaAndymac) reported from Redcar, England

    @virginmedia again I have to go through social media to contact your company. I need to speak with a human regarding your poor customer service

  • mark770
    Mark Walker (@mark770) reported from Stockton-on-Tees, England

    @virginmedia My issue is bband been down since Thursday night and Friday a tech visit for this morning between 8 and 12. Due to an outage at your end, the visit was incorrectly cancelled as your records showed as "now fixed". We didn't find this until contacting yourselves after 12 today

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia I wouldn't recommend your media connect app its awful, the booster you sent out does exactly zero, as for blackspots around the house that would be anywhere in the house more than 1.5m from the hub, all the software in the world won't polish the turn you call a superhub

  • Arcamede
    Adam Cree (@Arcamede) reported from Redcar, England

    @virginmedia are you having any issues in the North East at all? Our Internet has been awful for the past week!

  • HannahWhite93
    HannahWhite93 (@HannahWhite93) reported from Hartlepool, England

    WHY IS VIRGIN MEDIA INTERNET ****??? I JUST WANT TO WATCH YOUTUBE ON MY GOD DAMN TABLET

  • Thejollyevfan
    The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported from Stockton-on-Tees, England

    @virginmedia DM me so I can give contact details. Don’t think it would cause a problem but I’d worry about affecting neighbours services or possible future services should we come back to you.

  • Jim_Gardner_
    Jim Gardner 🇪🇺🇺🇦 (@Jim_Gardner_) reported from Stockton-on-Tees, England

    @SimonMarksFSN Ironically it's the only streaming service of the latest to launch I considered subscribing to here in the UK because CNN removed itself from Sky and Virgin Media when Warner announced its own streaming platform. I hope it now comes back, although it never left LG's WebOS IPTV.

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0

  • gaznolan
    Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England

    @virginmedia any chance we'll get reimbursed for the service outage in the TS20 postcode? 2 days we've had a fault

  • smarshallphoto
    ScottPhoto (@smarshallphoto) reported from Stockton-on-Tees, England

    @gracedavies I had a dream that I Met a Boy Online was used by Virgin Media in a TV advert, and you got paid a ****-ton of money. Does that count?

  • Curriepeter1
    Currie.peter (@Curriepeter1) reported from Stockton-on-Tees, England

    @virginmedia why is the internet so slow and buffering every day I’m pay for a service that’s not fit suitable

  • Douggy1908
    Douggy (@Douggy1908) reported from Hartlepool, England

    @virginmedia I have issues with everything

  • PeteYourDoom
    Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England

    @virginmedia Waiting on the Medallia survey as the engineer was fab. Want to make sure he gets recognition for his good service

  • SiClayton
    Simon Clayton (@SiClayton) reported from Stockton-on-Tees, England

    Absolutely atrocious service AGAIN from @virginmedia - broadband, TV, telephone - all down and Tuesday is the earliest anybody can be bothered to come out - from one of the largest telecoms companies in the UK 😡😡😡

  • SiClayton
    Simon Clayton (@SiClayton) reported from Stockton-on-Tees, England

    Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

  • Loulameg
    Louise Donaldson (@Loulameg) reported from Stainton and Thornton, England

    Having an absolute nightmare with @virginmedia on the phone since Thursday and still no further forward, the staff literally just tell you anything to get you off the phone. Anyone know how I make an official complaint? We’ve had no services for days now

  • NotEnoughTECH
    Mat⚙ (@NotEnoughTECH) reported from Ingleby Barwick, England

    Hey @virginmedia what's your support email address in the UK? Your website is absolutely useless in that regard

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Middlesbrough, England

    @virginmedia Can you improve the stability of your broadband and make massive improvements to your customer services (like actually introduce some sort of customer service)?

  • Shaunelious
    Shaun Calvert (@Shaunelious) reported from Redcar, England

    @virginmedia I’ve cancelled the visit but why should I have to call back in the first place to cancel a visit I didn’t agree to? I wanted it adding to my initial complaint or raising separately but no one was interested. Cancel my contract

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AstonVillaDoge
    Unainstein (@AstonVillaDoge) reported

    So done with @virginmedia, live chat is useless, offer you absolutely terrible deals 'Your renewal offer will be £15 a month more than you currently pay, despite above inflation cost increases every April and you will receive nothing extra in return. This is our biggest discount'

  • CarryGaryUK
    ℂ𝕒𝕣𝕣𝕪𝔾𝕒𝕣𝕪 🇬🇧 (@CarryGaryUK) reported

    Virgin Media has such crap service honestly. No Internet for one week is just not good enough @virginmedia.

  • helenxbedford
    Helen Bedford (@helenxbedford) reported

    @virginmedia I have an engineer visit booked but it’s not showing on the app. I’ve raised a complaint about that but my complaint isn’t showing on the app. I started a live chat and was asked to move to WhatsApp’s, but didn’t receive any comms. How can I get a response from you?

  • kevgasandhtg
    Kevin B (@kevgasandhtg) reported

    @virginmedia do anyone actually work at your company, or are you all just bots , trying to sort out a issue with the service

  • eddie10oo
    Edward Clements (@eddie10oo) reported

    @daviesa02 @virginmedia Avoid Virgin at all costs, their customer service is horrific.

  • superbairn
    🏴󠁧󠁢󠁳󠁣󠁴󠁿 Simon Forsyth 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@superbairn) reported

    @virginmedia. I have a problem with a bill. Sent you a DM if you could have a look at look please.

  • alibali50
    ⚫️ Ali 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@alibali50) reported

    @virginmedia Not my issue. Read post above.

  • CliveR39
    CliveR (@CliveR39) reported

    @KuchPatryk @Se_Railway No Virgin Media broadband- @nationalrailenq were reporting a network problem

  • Beastial_Maggot
    Robert Grace (@Beastial_Maggot) reported

    Dear @virginmedia whilst trying to sign into virgin tv go,I find myself trapped in a never ending loop off misery and frustration 😫🤬

  • StevenAdams2
    Steven Adams (@StevenAdams2) reported

    @virginmedia hi can I say that Callum your engineer in Peterborough was a great help We had been without TV for a week spent hours on the phone trying to sort it out. He visited and within an hour it was all working again