Virgin Media Outage Report in Middlesbrough, England
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The latest reports from users having issues in Middlesbrough come from postal codes TS1, TS3 and TS6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Middlesbrough, England
The most recent Virgin Media outage reports came from the following cities: Hartlepool, Stockton-on-Tees, Middlesbrough, Saltburn-by-the-Sea and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Hartlepool |
Wi-fi | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
TV | |
| Hartlepool |
TV | |
| Stockton-on-Tees |
TV | |
| Middlesbrough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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Douggy
(@Douggy1908) reported
from
Hartlepool, England
@virginmedia I have issues with everything
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Currie.peter
(@Curriepeter1) reported
from
Stockton-on-Tees, England
Why are virgin media so crap so slow and keeps buffering every day we pay for a service that’s not fit for the purpose
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Currie.peter
(@Curriepeter1) reported
from
Stockton-on-Tees, England
@virginmedia why is the internet so slow and buffering every day I’m pay for a service that’s not fit suitable
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CoreLegal
(@Core_Legal) reported
from
Stockton-on-Tees, England
Our phone lines and internet are down at our Wakefield office at the moment due to a national Virgin media issue. We have been advised that this is trying to be rectified as soon as possible and when we have an update from them we will update our social media platforms.
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David Lumb Writer
(@LumbWriter) reported
from
Redcar, England
@virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out
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HannahWhite93
(@HannahWhite93) reported
from
Hartlepool, England
WHY IS VIRGIN MEDIA INTERNET ****??? I JUST WANT TO WATCH YOUTUBE ON MY GOD DAMN TABLET
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@virginmedia I have been one of your customers for years. We have broadband (used constantly) TV (never switched on) Telephone (only Virgin call it)
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Peter 🐈🎸🕹️
(@PeteYourDoom) reported
from
Hartlepool, England
@virginmedia Checked l the internal cabling and all right etc so hopefully just a lose wire somewhere at the cabinet or something the engineer can easily fix. Is there any refund due to lack of service? I pay £67 a month. Can offset that against my mobile phone data
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Terry Chapman or FBH
(@TerryFBH) reported
from
Yarm, England
@virginmedia I look forward to receiving your offer regarding the complaints that I already made and have still not received a response. I suppose you could consider this a further complaint that your complaints process is inadequate.
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Jonny Dearlove
(@jonnydearlove) reported
from
Middleton St. George, England
@virginmedia Hi. Weve just moved house and are trying to install a new router but house connections look out of date. What is the best contact for someone to help with this as may need someone to come out?
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James Gilroy
(@JamesGilroy) reported
from
Yarm, England
@cyclingbetting @virginmedia Had a similar issue before Christmas. One of their engineers came out, changed router cable and some settings on router. Works champion now
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ⒸⓇⒶⒾⒼ ⓈⒸⒶⓃⓁⓄⓃ
(@CraigScanlon86) reported
from
Middlesbrough, England
3 weeks and 2 engineers later and the broadband outage between the hours of 6 and 9 continues, absolute useless from @virginmedia next steps unless engineer 3 can fix this tomorrow is #ofcom and seeing if we can switch providers 👋
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Terry Chapman or FBH
(@TerryFBH) reported
from
Yarm, England
@virginmedia Why does your organisation make it so difficult to raise a complaint? Please advise with whom I may raise this.
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Douggy
(@Douggy1908) reported
from
Hartlepool, England
@virginmedia No nothing I’ve been thorough it all, already your just ****.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia No, just continue to ignore me as they have no idea how to fix it
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Daniel Thompson
(@Danielson_1991) reported
from
Hartlepool, England
@virginmedia I honestly can't deal with being passed around departments again. The problem is the WiFi is weak upstairs and I'm paying for a product thats not fit for service. You advertise intelligent pods to boost connections, all I want is to order one to resolve the issue.
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Stu # Boro Shirts
(@Boro_shirts) reported
from
Billingham, England
Anyone else virgin media Internet down billingham?
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Louise Baldock 💙
(@LouiseBaldock) reported
from
Stockton-on-Tees, England
2 calls on landline from Asia, using dummy UK phone numbers, pretending to be from Virgin Media, telling me of a problem with the security of my router. Neither liked it when I told them their mother and father would be deeply ashamed if they knew what their son was doing.
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Peter 🐈🎸🕹️
(@PeteYourDoom) reported
from
Hartlepool, England
@virginmedia Waiting on the Medallia survey as the engineer was fab. Want to make sure he gets recognition for his good service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan
(@Nathan47933208) reported
Hi @virginmedia I'm attempting to cancel a broadband contract as moving into a shared house that already has a contract. Is there a way to do this without hours on hold?
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LIAM🏴🏴🏴
(@LIAMMILES2016) reported
Virgin media u are a disgrace first my broadband was down yesterday all day then came back on then today its down again what is happening with your disgraceful broadband atm 😡😡
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SteelRhythm 🏴 | Scottish Pone
(@WeejBoy_Steel) reported
@virginmedia Glasgow area internet has been experiencing issues for a while and now the internet is down.
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Shaun
(@LfcShaunjudge) reported
@virginmedia Stop replying you're only marking yourself look stupid...
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Nicholas Diable
(@Defencebrief) reported
@wonkytodger @_Hill_J @virginmedia The only times I've really needed faster uploads are after a photography session but even that's not too bad really.
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Jack Aqua
(@JackAqua4) reported
@virginmedia @angiejc1979 @virginmedia piss take of a company customer services is a joke
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wonkytodger
(@wonkytodger) reported
@_Hill_J @Defencebrief @virginmedia Agreed. It is somewhat unusual for a typical home user to need a high upload speed though. Very occasionally I need to send a half gig file and don't find that to be a problem at all.
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Charlotte 🫧
(@Charlottel1994) reported
@virginmedia I did WhatsApp them but there all uneducated and couldn’t do a simple thing i asked them to do which was cancel my account
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Paul Eustace
(@eusty1974) reported
@virginmedia Shocking customer service been messaging since 16.15 offered 2 new boxes and a new 02 sim card. Explained i didnt want an extra box or o2 sim as already have 3 virgin mobile contracts. At 18.15 was told her shift was coming to an end and im getting transferred no contact since
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Kathryn
(@Kathryn_126) reported
@virginmedia I’ve checked and no service issues. The issue I’m having is I cannot watched streamed tv through the TiVo box after having it repaired yesterday.