Virgin Media outages and service status in Middlesbrough, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Middlesbrough, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Apr 22, 5:48 PM GMT+1.
- Internet (38%)
- Wi-fi (25%)
- E-mail (13%)
- TV (13%)
- Total Blackout (6%)
- Phone (6%)
The latest reports from users having issues in Middlesbrough come from postal codes TS5 , TS1 , TS3 and TS7 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Middlesbrough, England
The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Middlesbrough, Saltburn-by-the-Sea, Hartlepool, Billingham, and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees
|
Internet | 3 days ago |
|
Middlesbrough
|
Internet | 4 days ago |
|
Stockton-on-Tees
|
Wi-fi | 6 days ago |
|
Middlesbrough
|
Internet | 6 days ago |
|
Middlesbrough
|
Internet | 14 days ago |
|
Saltburn-by-the-Sea
|
Wi-fi | 17 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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Peter ๐๐ธ๐น๏ธ (@PeteYourDoom) reported from Hartlepool, England@virginmedia Waiting on the Medallia survey as the engineer was fab. Want to make sure he gets recognition for his good service
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*** Junier (@lenJunier) reported from Middlesbrough, England@virginmedia tried to login to "myvirginmedia" numerous times Forgot password Tried go through reset 6 times Hopeless
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Daniel Thompson (@Danielson_1991) reported from Hartlepool, England@virginmedia I honestly can't deal with being passed around departments again. The problem is the WiFi is weak upstairs and I'm paying for a product thats not fit for service. You advertise intelligent pods to boost connections, all I want is to order one to resolve the issue.
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Ryan Wilลกon (@Ryan_UTB) reported from Stockton-on-Tees, England@virginmedia your internet is so bad
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๐๐ ๐๐ ๐๐๐ฅ๐ค๐ ๐ ๐ง๐๐ป (@john_watson_) reported from Redcar, England@virginmedia @dakotafiction And still website says no issues!!
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia Yes. Iโve been quite Iโll for some time and my finances are a bit of a mess after an account hack that is still being sorted out. I donโt know how much more I can take,stuck in house with nothing and been on chat for over an hour with little reply from anyone human please help
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๐๐ ๐๐ ๐๐๐ฅ๐ค๐ ๐ ๐ง๐๐ป (@john_watson_) reported from Redcar, England@dakotafiction @virginmedia Just want an eta of when this will be completed or resolved, can't even watch the firestick! It's obviously an issue looking at the amount of comments on Facebook.
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia I need some advice and help regarding an urgent issue yet keep getting blocked at every turn. Real good customer service for a longtime customer. Needs sorting
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Matt Greenfield-Westcott (@WheezyRider44) reported from Nunthorpe, England@virginmedia But this has gone on for months, not days or weeks. It can't be that difficult to identify the problem and find a solution.
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rachel (@rachsclarke) reported from Middlesbrough, England@virginmedia You realise weโve already missed 35 minutes of this 90 minute match? Are you going to be refunding customers due to your inconsistent service
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Roy1986UTB (@roytomo1970_roy) reported from Stockton-on-Tees, England@virginmedia I've been on hold four 1hr 20 mins. I need to cancel my account. Please reply
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Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England@virginmedia I have been one of your customers for years. We have broadband (used constantly) TV (never switched on) Telephone (only Virgin call it)
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andrea mcdonald (@AndreaAndymac) reported from Redcar, England@virginmedia any chance of speaking to a human regarding my television service
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Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England@virginmedia So when does that happen and why was this not pointed out at any time in the cancellation process. Now I'm not a customer how do I lodge a formal complaint please?
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Michelle Coleman (@stumpy1982) reported from Redcar, England@virginmedia please sort the red button out!!!! Thereโs always issues! Wrong commentary on the red button games!
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Daniel Hill (@DanielHill21) reported from Middlesbrough, England@virginmedia So why do you not have a chat system? I work in a similar industry and we are able to help our customer through chat, phone, online, social media itโs crazy a company of the size of virgin media canโt accommodate us. Not having a go at you Iโm just disappointed in the system
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Danny Taylor (@DannyTaylorDT) reported from Middlesbrough, EnglandEvery single championship midweek fixtures, thereโs always an issue with the red button. They either forget to turn the game on or instead theyโve now managed to put the wrong commentary on. Sort it out @virginmedia @SkyFootball. Wrong commentary on the Boro game
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Mark Walker (@mark770) reported from Stockton-on-Tees, England@virginmedia how can you justify levying ยฃ25.00 charges if fail to cancel a "now resolved" tech visit but you fail to reciprocate the gesture when YOU cancel a visit and fail to notify the customer with the cancellation being due to an "outage" at your end? Shambolic&insulting
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Louise Donaldson (@Loulameg) reported from Stainton and Thornton, EnglandHaving an absolute nightmare with @virginmedia on the phone since Thursday and still no further forward, the staff literally just tell you anything to get you off the phone. Anyone know how I make an official complaint? Weโve had no services for days now
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James Gilroy (@JamesGilroy) reported from Yarm, England@cyclingbetting @virginmedia Had a similar issue before Christmas. One of their engineers came out, changed router cable and some settings on router. Works champion now
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Pitts (@briavelsjon) reported@mandychoccy @virginmedia Sounds potentially like a comprehensive set of fixes. Ideal solution is to have a tech onsite when you have the problem. Easier said than done, though.
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Urm (@erm2urm) reported@virginmedia is there a problem with your login today? I've been to get into my account for hours without any luck?
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Martinayres65@outloo (@Martinayres65o1) reported@virginmedia itโs now been an hour since the promised call from you. Given we have been without broadband & TV since Friday I would have thought you would make it a priority. Seems Virgin doesnโt care about its customers. Happy to take money whilst delivering no service
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kevan ramsdale (@KevanRamsdale) reported@Claim_Respond_V I appreciate Virgin Media complying with the EA2010 trying to dictate the terms you provide a service is both unlawful & arrogantly ignorantly rude #disabledhatecrime you can find my details through my account!
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Martinayres65@outloo (@Martinayres65o1) reported@virginmedia My complaint has been ongoing and so far you have failed to address it. I have your handler my complaint ref no and he promised I would receive a call back from a manager at 3:00pm. As usual your managers fail to ring back.
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DC (@debs_crawford) reported@virginmedia can someone contact me, Iโve verified my email six times and it still takes me back to verify email page and I am not able to login
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RAT PT 01 ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐ฌ๐ง (@Dekka_44) reportedLost my blue tick due to a banking error. I absolutely ******* hate virgin bank. Never had these issues when it was Yorkshire bank. Had virgin media payment bounce back for 3 months, octopus energy almost 2 month. Money went out then came back again. I didn't realise at the time.
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Daniel (@reniferlopez) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_StreamX offers: โข 300,000+ live channels โข 65,000+ VODs โข PPV events โข Netflix โข 78,000+ movies
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Christina Balmer (@Chr1ssieB) reported@virginmedia = appalling service. No WiFi no phone line for most of the day. Estimated fixing time - another 17 hours!! #virginmedia #terribleservice
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entrustTMF (@entrustTMF) reported@virginmedia Thanks for the reply @virginmedia but, frankly, these are just platitudes as usual. What is needed is action to sort the problem and accurate fix dates as opposed to the random, made up,ones I've been given so far Also, why not supply clients with MiFi solutions to help them?