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Virgin Media outages and service status in Middlesbrough, England

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Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Middlesbrough, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Aug 5, 9:16 PM GMT+1.
  • 56% Internet (56%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)
  • 11% TV (11%)
  • 6% E-mail (6%)
  • 6% Phone (6%)

The latest reports from users having issues in Middlesbrough come from postal codes TS1 , TS5 , TS6 and TS7 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Hartlepool, Stockton-on-Tees, Saltburn-by-the-Sea, Middlesbrough, and Billingham.

CityProblem TypeReport Time
Hartlepool Internet 11 hours ago
Stockton-on-Tees TV 13 hours ago
Saltburn-by-the-Sea Total Blackout 2 days ago
Middlesbrough Internet 8 days ago
Middlesbrough Internet 8 days ago
Middlesbrough Internet 10 days ago

Nearby cities with recent reports

Hartlepool

1 recent signals

11 hours ago
Stockton-on-Tees

1 recent signals

13 hours ago
Saltburn-by-the-Sea

1 recent signals

2 days ago

Community Discussion

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Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

  • AllpointsTV
    AllpointsTV - Jamie (@AllpointsTV) reported from Guisborough, England

    @virginmedia Yes , and it says no issues and then asks to check my equipment , this test says there is an issue with my equipment and I should check again in 24 hours so an engineer can be arranged . This has now been saying check back in an hour for the last two hours

  • simonmp68
    SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia Yes. I’ve been quite I’ll for some time and my finances are a bit of a mess after an account hack that is still being sorted out. I don’t know how much more I can take,stuck in house with nothing and been on chat for over an hour with little reply from anyone human please help

  • john_watson_
    𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported from Redcar, England

    @virginmedia @dakotafiction And still website says no issues!!

  • werbedoyle
    gary doyle (@werbedoyle) reported from Stockton-on-Tees, England

    @virginmedia every month I make the same bloody phone call, you are thee worst company ever !!! Customer service is appalling over charged massively for four months,IS any one out there !!!

  • andy_wilmot
    Andy Wilmot (@andy_wilmot) reported from Hartlepool, England

    £40+ a month for WiFi which cuts in and out. Just another day for a @virginmedia customer 🤬😡

  • john_watson_
    𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported from Redcar, England

    Our broadband in TS10 has been down all day, the status page says no issues, but self test says there is no connection @virginmedia - is this related to the issues at Roseberry Square, Redcar, and when will it be resolved. So far no communication from you!

  • rachsclarke
    rachel (@rachsclarke) reported from Middlesbrough, England

    @virginmedia Thanks, do you have an ETA of when you’re issue will be resolved? Many of us could of purchased this game with a different streaming service if we knew you would be having the same issues with red button as per usual

  • rachsclarke
    rachel (@rachsclarke) reported from Middlesbrough, England

    @virginmedia how can I cancel my contract? Unable to get through via phone.

  • Christo72210007
    Chris Christopher (@Christo72210007) reported from Nunthorpe, England

    @virginmedia Aaarrrggghhh, red button not working on Sky Sports tonight any idea why?

  • chlowilson__
    Chloe (@chlowilson__) reported from Redcar, England

    Virgin media wifi is down again.. surprise, surprise

  • AndreaAndymac
    andrea mcdonald (@AndreaAndymac) reported from Redcar, England

    @virginmedia again I have to go through social media to contact your company. I need to speak with a human regarding your poor customer service

  • roytomo1970_roy
    Roy1986UTB (@roytomo1970_roy) reported from Stockton-on-Tees, England

    @virginmedia I've been on hold four 1hr 20 mins. I need to cancel my account. Please reply

  • PeteYourDoom
    Peter 🐈🎸🕹️🍺♈ (@PeteYourDoom) reported from Hartlepool, England

    @virginmedia It was working fine, then went off and came back but the hub was flashing green quite quickly. When it renegotiates it's usually slow and steady green flash but this was really quick

  • SiClayton
    Simon Clayton (@SiClayton) reported from Stockton-on-Tees, England

    Hi @02 @virginmedia has all the allocated of @peterkay_co_uk tickets been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Mainly wireless but wired issues too

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia I wouldn't recommend your media connect app its awful, the booster you sent out does exactly zero, as for blackspots around the house that would be anywhere in the house more than 1.5m from the hub, all the software in the world won't polish the turn you call a superhub

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Middlesbrough, England

    @virginmedia Can you improve the stability of your broadband and make massive improvements to your customer services (like actually introduce some sort of customer service)?

  • AndreaAndymac
    andrea mcdonald (@AndreaAndymac) reported from Redcar, England

    @virginmedia as per usual the red button not working AGAIN the amount I pay you each month should provide me with a much much better service than this. What are you doing??????

  • ryderboy24
    Paul Ryder (@ryderboy24) reported from Hart, England

    @virginmedia any reason why my broadband is so slow and my bill is so expensive

  • gaznolan
    Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England

    @beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Ca33ieKins
    Caz (@Ca33ieKins) reported

    @virginmedia Horrendous service! Complete outage all day today. TQ area. No apology. Just the usual standard dialogue. Not acceptable.

  • realpalmtrees11
    me (@realpalmtrees11) reported

    @virginmedia is there an issue in the sg1 area please? Our broadband has been woeful all day.

  • coillteman
    tommier (@coillteman) reported

    @TheMandyGall @virginmedia @rte RTÉ bias, it doesn't suit the governments narrative on whom their very existence depends on. €750,000,000 was a great handout to them. That's ¾ of a BILLION WTF they are beholding to the government who have paid a high price for a PR company which RTE is.

  • DennyTWright
    Denny Wright (@DennyTWright) reported

    @seanhg72 @virginmedia I’d be fuming as I use my phone as an alarm and it’s nearby incase of family emergency.

  • PaulTurner140
    Paul Turner™ (Personal) (@PaulTurner140) reported

    @virginmedia I‘ve now been waiting 72hrs for a response. When Might I get a reply / resolution?

  • raydwatts
    Raymond Watts (@raydwatts) reported

    @virginmedia I have still recieved no response from your help team

  • VikramRajpara09
    Vikram (@VikramRajpara09) reported

    @virginmedia I have sent you a private message. A rep rang me on WhatsApp just now to tell me: “Internet is down. It will be back up tomorrow.” I explained IN DEPTH the issues to which I was dismissed to be told you’ll recieve compensation as good will. Good will?? I’m a paying customer

  • SamanthaJane_H
    Sam Sheehan (@SamanthaJane_H) reported

    @virginmedia I have messaged. I have taken days off on multiple occasions to wait in for engineers to attend. I was assured that due to external works I would not need to be in today, however the issue STILL has not been fixed despite assurances it would be sorted.

  • Yogendras41
    Yogendra Singh (@Yogendras41) reported

    @virginmedia It's always broadband issue in Mansfield Uk almost every month 2 or 3 days why I am paying bill if always has the issues so NOT RECOMMENDED FOR ANY NEW USER go with another broadband services

  • DanMontgomery87
    Dan (@DanMontgomery87) reported

    @virginmedia I’ve tried to use your online web chat to speak with a so called “agent” who didn’t respond for 5 minutes and used language that AI would use, if this is the kind of customer service you guys will be using then I’ll be looking to take my custom elsewhere