Virgin Media Outage Report in Middlesbrough, England
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The latest reports from users having issues in Middlesbrough come from postal codes TS3, TS6, TS5 and TS4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Middlesbrough, England
The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Middlesbrough, Hartlepool, Saltburn-by-the-Sea and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
TV | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Wi-fi | |
| Stockton-on-Tees |
Internet | |
| Hartlepool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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Jonny Dearlove
(@jonnydearlove) reported
from
Middleton St. George, England
@virginmedia Hi. Weve just moved house and are trying to install a new router but house connections look out of date. What is the best contact for someone to help with this as may need someone to come out?
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Terry Chapman or FBH
(@TerryFBH) reported
from
Yarm, England
@virginmedia I look forward to receiving your offer regarding the complaints that I already made and have still not received a response. I suppose you could consider this a further complaint that your complaints process is inadequate.
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!
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HannahWhite93
(@HannahWhite93) reported
from
Hartlepool, England
WHY IS VIRGIN MEDIA INTERNET ****??? I JUST WANT TO WATCH YOUTUBE ON MY GOD DAMN TABLET
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Andy Wilmot
(@andy_wilmot) reported
from
Hartlepool, England
£40+ a month for WiFi which cuts in and out. Just another day for a @virginmedia customer 🤬😡
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James Gilroy
(@JamesGilroy) reported
from
Yarm, England
@cyclingbetting @virginmedia Had a similar issue before Christmas. One of their engineers came out, changed router cable and some settings on router. Works champion now
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"
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Douggy
(@Douggy1908) reported
from
Hartlepool, England
@virginmedia I have issues with everything
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David Lumb Writer
(@LumbWriter) reported
from
Redcar, England
@virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia It's a waste of time tbh, all they do is insist I take the hub out of modem mode and when they do eventually agree you are rubbish and put me through to line faults they either just hang up or the battery on my phone dies
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia No, just continue to ignore me as they have no idea how to fix it
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BoroMike
(@MrTaylorM) reported
from
New Marske, England
Looks like #virginmedia is down again in New Marske. If it’s preventative maintenance they should tell us.
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia Can you improve the stability of your broadband and make massive improvements to your customer services (like actually introduce some sort of customer service)?
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Paul Ryder
(@ryderboy24) reported
from
Hart, England
@virginmedia any reason why my broadband is so slow and my bill is so expensive
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ScottPhoto
(@smarshallphoto) reported
from
Stockton-on-Tees, England
@gracedavies I had a dream that I Met a Boy Online was used by Virgin Media in a TV advert, and you got paid a ****-ton of money. Does that count?
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0
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Douggy
(@Douggy1908) reported
from
Hartlepool, England
@virginmedia No nothing I’ve been thorough it all, already your just ****.
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia Got the t-shirt, when I last went through it the resolution was for me to leave and not pay my last bill and see you court which was really helpful
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julia millington
(@MillingtonJulia) reported
from
Marske-by-the-Sea, England
@virginmedia please can you confirm is there a wifi connection problem in the TS11 area?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ben
(@BenBryanH) reported
@virginmedia I've had an email to say the problem is fixed but I still don't have internet access
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Chris Oliver🌳
(@chrisoliver71) reported
@virginmedia Any update when this outage in the Midlands will be over ? It’s now gone into 2 days without internet.
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Steve Pugh
(@stevepugh68) reported
@virginmedia why offer sms updates? Down in stoke since yesterday, 5 changes to estimated fix time, one sms. Service abysmal of late.
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Mary Caswell
(@Mary_Caswell) reported
@virginmedia Just spoke to someone who helped but then when I was put through to complaints team that person hung up on me. Terrible service from a complaints team!! Can you please DM me and I can give you contact details. Very unhappy customer
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Jason Woods
(@jason84woods) reported
@virginmedia It just keeps saying,received your complaint then we’re looking at what we can do and then loops back, this is since the beginning on December, You’ll also be glad to know the repair is now back to 13:10 taking is up to 24 hours without service
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James Russell-Morley
(@JamesMorley92) reported
@virginmedia Are you not able to arrange for someone who can deal with the complaint there and then to call me please?
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Darren Doggett
(@dogo_uk) reported
According to my latest speed tests dogo's House is getting 180.29 Mbps down and 20.88 Mbs up, thanks to #virginmedia
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Shelly
(@shelly_187) reported
@virginmedia What a nightmare. 4th time on the phone today. Now escalated to an official complaint. Why promise a free gift if you can’t provide it
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Harry Staniforth
(@HarryStani) reported
@virginmedia 4) The system you have that doesn’t allow representatives to send simple emails or access account information makes the whole customer experience incredibly poor - we want one point of contact and confidence that the person we speak to has the ability to solve issues. Sort it out
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@TheReckoning
(@TheReckoningC19) reported
@virginmedia Listen you’re not going to solve this. I received an email in Jan to say prices were going up, if you want end contract click here. I clicked. That was in January 2021. Since then nothing, just a load of lies and hot air. It really is poor. If this was you, you’d do your nut