Virgin Media Outage Report in Middlesbrough, England
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The latest reports from users having issues in Middlesbrough come from postal codes TS1, TS5, TS6 and TS7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Middlesbrough, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Hartlepool and Saltburn-by-the-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Internet | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Total Blackout | |
| Stockton-on-Tees |
TV | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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Eee-lee
(@nickeyley) reported
from
Billingham, England
@virginmedia Don't worry about it chief I'll ring customer services tomorrow 👍🏼
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Holly, like the tree
(@EnticknapHolly) reported
from
Skelton and Brotton, England
@virginmedia @Virgin_Victoria I was told it would be delivered today. I got the yodel app, which has informed me its tomorrow. Not good, when I actually called up Virgin to cancel my contract. Its not the best way to keep a customer whose on the edge of leaving you.
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Sara
(@HasteukS) reported
from
Stockton-on-Tees, England
@virginmedia Agent has disconnected with no notice, appalling service
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Michael Wicks
(@wicks_michael) reported
from
Middlesbrough, England
@virginmedia Yeh had to call customer support not amused no TV, Phone or Broadband in our area. Engineer on route 😡
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Den Butler
(@Digital_Den15) reported
from
Egglescliffe, England
@virginmedia Except if your an existing customer, then it's still £68 a month.
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James Willson
(@theJamesWillson) reported
from
Hartlepool, England
@virginmedia ...just received a letter from VM saying there is nothing they can do re the Virgin TV Go app not working...and here's me thinking it was part of my deal🤔
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Danny Taylor
(@DannyTaylorDT) reported
from
Middlesbrough, England
@AndyP5693 @ConnorBagan @virginmedia Yeah I checked it, problem in the area, estimated fix by 15:00 💩
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Jo Booth
(@JoBooth10) reported
from
Stockton-on-Tees, England
@markeltringham @JimGardnerSNCLP @virginmedia @SteveDustyD He knows he's shit 😂
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Spock Thornaby🖖
(@Spock_Thornaby) reported
from
Thornaby-on-Tees, England
@JustJanety @virginmedia They have been simply rude and unpleasant. We have been good loyal customers since NTL. We are off now. Disgusted,
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Spock Thornaby🖖
(@Spock_Thornaby) reported
from
Thornaby-on-Tees, England
@JustJanety @virginmedia I’m gong to cancel them st home and with family for the rubbish attitude.
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Danny Taylor
(@DannyTaylorDT) reported
from
Middlesbrough, England
After winning 37/37 in the Newcastle #ePL across the groups and the playoffs, I lose in the semi finals and won’t be at the grand final. Hard to describe the conditions I’ve just had to play in due to EA’s issue with Virgin Media, but this really has broken me
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Just Gill
(@Formally_Gill) reported
from
New Marske, England
@virginmedia It was WiFi only, service status wasn't showing any issue, as mentioned, it has appeared to of resolved itself now.
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Eee-lee
(@nickeyley) reported
from
Billingham, England
@virginmedia You can't even get my name right. It literally says it on my account. Absolutely basic customer service and you can't even do that properly. Shit company with shit service and useless customer support.
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Danny Taylor
(@DannyTaylorDT) reported
from
Middlesbrough, England
@DrussSkilgannon Don’t know mate I didn’t play after what happened in the qualifier. It’s a problem between EA and Virgin Media apparently
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Cj .
(@luis70105) reported
from
Middlesbrough, England
Spend a fortune every month for @virginmedia tv and sky, BT sport and guess what somebody has sold most the games in December to amazon prime , absolutely disgraceful , thanks @virginmedia one unhappy customer. Leaving in the morning , you can count on it. What am I paying for!
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Jamie Gilbey
(@Poddddddd) reported
from
Stockton-on-Tees, England
@virginmedia It’s not internet related. If it was the all my other devices would have an issue. Tried on numerous occasions to reset the router but it hasn’t fixed the problem. It’s going to need an engineer.
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James Hadman
(@jimmyhadman) reported
from
Stockton-on-Tees, England
@tescomobile hi guys, really unhappy with service earlier today - exchanges @Tesco Clubcard vouchers to use towards a new Phone for my son, but now I’ve been told I can’t use the vouchers towards a purchase, only deduct from my own bill. @virginmedia here I come!
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Adam McClelland
(@adam_mcclelland) reported
from
Stainton and Thornton, England
Hazel from customer relations at @virginmedia. Rude. Obstructive and defensive! Scare mongering into staying with Virgin! Glad I called instead of my 78yr old grandfather!
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Drake
(@LiamMDrake) reported
from
Redcar, England
@virginmedia are you going to fix this issue surrounding the routers blocking access to Fifa / EA sports
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Paul Haggie
(@ha66ie) reported
from
Yarm, England
@virginmedia you really need more staff. I cannot get through to your retention team. I have wasted hours over different days. God awful waiting times. No updates whatsoever.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Laura
(@Laura35369030) reported
@virginmedia thanks for your message. yes, I tried and got the same error. I also tried to reset the network, but the error keeps on happening from time to time during the day. the Sim is new and the phone too
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Jump On
(@JumpOn17737392) reported
Scam! Your monthly payments will be increasing! Virgin have breached contract and you’re in your right to cancel. They’re offering 6 months ‘discount’ this will keep you tied in. They don’t answer if you phone so send a letter to Virgin Media, Sunderland, SR43 4AA #virginmedia
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Shaun Rennie Photography
(@SRPhotos1983) reported
@virginmedia And I just need to give my name and account number and say I want to cancel my contract and they will then cancel it?
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Bryony Jane Rattray
(@B_Jane_Stan) reported
@virginmedia being a customer currently does it cost to upgrade our current boxes to the 360 boxes?
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Dave Bell
(@bluemoonerdave) reported
@virginmedia Been on hold for over 35 minutes and still no answer, Customer Service is shocking 😡
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Ricki Kalsi
(@ricki_kalsi) reported
@virginmedia The cancellation team told me to cancel my direct debit, as a cheque would be sent out.
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Merry Mac
(@monkeyninja47) reported
@brendanhunting @virginmedia I get the best responses going after companies on Twitter for issues than any kind of phone interaction. Much faster response time and they seem to have the ability to actually solve problems as opposed to just documenting them.
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Waiting for Cthulhu
(@MikeFirth4) reported
Like many others on here, our experience of @virginmedia is a disgrace. On hold for 30+ mins, finally speak to someone who refuses to cancel our broadband and then hangs up on us! Disgusting. @ofcom complaint webform ready to be sent.
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hypotemuse
(@hypotemuse) reported
@virginmedia hi I've been on hold or being passed from agent to agent who then again place me in hold again and then never answer. I was wanting to recontract, but I want to ask about cancelling my contract now. Kindly answer asap
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AFC Andy
(@Andyb86661371) reported
@virginmedia , putting the price up and tell you that you can cancel at anytime but been on the phone for 45 minutes to tell them I am leaving for @SkyUK and save myself £20 per month and get another box , just need someone to answer 😡