Virgin Media

Virgin Media Outage Report in Middlesbrough, England

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The latest reports from users having issues in Middlesbrough come from postal codes TS5, TS4, TS3, TS6 and TS1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Middlesbrough, England 12/26/2025 03:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Hartlepool, Middlesbrough, Redcar and Saltburn-by-the-Sea.

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City Problem Type Report Time
United KingdomStockton-on-Tees Internet
United KingdomHartlepool Wi-fi
United KingdomMiddlesbrough Internet
United KingdomStockton-on-Tees Internet
United KingdomMiddlesbrough Wi-fi
United KingdomRedcar Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

  • juneh49 June Hurst 🐈🦊🌷🌻🌾 (@juneh49) reported from Nunthorpe, England

    3 hours trying to cancel a sports package I do not want @virginmedia and I then get cut off. I’m not a happy customer

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?

  • JamesPoole10 James Poole (@JamesPoole10) reported from Redcar, England

    @virginmedia appalling in Redcar. No service all afternoon on Broadband & TV. I've lost 2 hours work. Phoned the call centre. Minimum recompense if any by the sounds of it.

  • HHannahJohnsonn Hannah🌼 (@HHannahJohnsonn) reported from Hartlepool, England

    not even surprised #virginmedia WiFi is down fully, literally cuts out every day

  • juneh49 June Hurst 🐈🦊🌷🌻🌾 (@juneh49) reported from Nunthorpe, England

    @virginmedia I cannot get help cancelling a package I did not want. I tried online & phone. 3 hrs to speak to someone. Transferred once. Second transfer cut off. Nobody phoned me back.

  • 13thDukeofWmbm Clive Conway (@13thDukeofWmbm) reported from Middlesbrough, England

    Anyone having broadband connection issues with @virginmedia in Middlesbrough? Nightmare trying to get through to em.

  • gaussey 𝗠𝙞𝖼𝗵𝖺𝙚𝗅 𓆤 (@gaussey) reported from Redcar, England

    @FoolRare @virginmedia Thanks, service status is down and wondered if it was just my hub dying.

  • Emrah48974877 Emrah (@Emrah48974877) reported from Redcar, England

    @virginmedia Internet down in ts10 area

  • swangell Stephen Angell (@swangell) reported from Stockton-on-Tees, England

    @virginmedia several recent calls to my landline informing me that my broadband would be disconnected within 24 hours, press 1 etc.. I put the phone down as this is surely a scam?

  • stephbreckon Stephanie Breckon (@stephbreckon) reported from Hartlepool, England

    @virginmedia there appears to be a problem with my wifi, I wouldn’t normally care but I’m working from home and have an online class at 3pm

  • gaussey 𝗠𝙞𝖼𝗵𝖺𝙚𝗅 𓆤 (@gaussey) reported from Redcar, England

    @virginmedia No, everything is fine thanks, the outage only lasted two hours.

  • wilsopw pete wilson (@wilsopw) reported from Stockton-on-Tees, England

    @virginmedia what the hell is going on with my broadband and WiFi, its been dropping on an hourly basis currently on hold with your call centre for 30 mins listening to your crap music!

  • Toonhero Carlos Spicyweiner (@Toonhero) reported from Hartlepool, England

    @virginmedia I have spent 25 mins on the phone trying to change my package, I was being transferred to an account specialist and you have hung up on me, I suggest you now contact me before I cancel my entire package. Customer service is shocking.

  • KatieDouglas93 𝓓𝓸𝓾𝓰𝓵𝓪𝓼 (@KatieDouglas93) reported from Middlesbrough, England

    Imagine trying to enjoy a football with buffering every 2 minutes virgin media is ****

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @TheOnlyElChazmo @maureenbo @virginmedia I got £50 for 8 weeks of crap internet at the start if the lockdown but I had to fight for it Best thing all Virgin customers can do is replace the Superhub 3.0, its even a crap doorstop, solved so many if my issues and now I actually have range on my WiFi

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia absolute pathetic excuse of a mobile phone network, constantly missing important phone calls and being disconnected. Nowhere near as reliable as primary network EE. Not even worth the free unlimited sim card you’ve given me.

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @maureenbo @TheOnlyElChazmo @virginmedia Since changing my router I have been getting what I pay for, its brilliant now, can't believe they endure so much pain because of a crap router that they should have changed years ago

  • ItsBowmanTV Bowman (@ItsBowmanTV) reported from Stockton-on-Tees, England

    55 quid a month and virgin media constantly going down. Glad I’m out of contract 🙃🙃

  • timypeg Tim Pegden (@timypeg) reported from Middlesbrough, England

    Help needed. Why won’t my Ethernet port on my power line adataper have a successful connection to my network switch? (Have virgin media hub) #networking #tplink #virginmedia #ukbroadband

  • Toonhero Carlos Spicyweiner (@Toonhero) reported from Hartlepool, England

    @virginmedia All sorted, no longer a customer.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • M14HT_R MMRahman (@M14HT_R) reported

    @virginmedia Called as directed, wasted 2 hours talking to idiots and going around in circles. Can you arrange for a costomer service manager to contact me please.

  • craigwatson88 Craig Watson (@craigwatson88) reported

    @virginmedia I have an intermittent with my broad band strength, it’s like the router is taking time to kick in.I test the signal strength and get less than 5 mb Then test it again and it’s closer to 90 mbs. As I’m working from home atm. It is affecting my job as I have to answer calls

  • CertifiedNF Certified (@CertifiedNF) reported

    Virgin Media down? Keeps cutting off for me

  • ppsbr ppsbr (@ppsbr) reported

    @virginmedia @dariuspel I love how your replying to people telling them to call but then you don't reply to those that can't get any help! Your a sham and a con and I hope Ofcom finally get the bullocks to shut you down!!

  • EggletonEd Ed Eggleton (@EggletonEd) reported

    I have attempted to contact @virginmedia multiple times because of massive broadband issues. All I have got is automated services that do nothing to fix the issue. I can't speak to an actual person and so I have had these issues for weeks now. Thinking of switching providers

  • trebor8422 r (@trebor8422) reported

    swear seems to be every week now theres a problem with the internet @virginmedia getting alittle fed up with it now

  • benday1 Ben Day (@benday1) reported

    @virginmedia ss17 area has had internet down most of the day, checker now says it’s working but it isn’t? Few people in my area still having issues

  • Jack173_ Jack (@Jack173_) reported

    @virginmedia Downstairs we’re getting up to 200 download which is what we expect to see. It’s not a speed issue when within a meter range or wired connection to the router. It’s when we go upstairs. I don’t see how the speed of a wired test would help with this

  • ppsbr ppsbr (@ppsbr) reported

    @virginmedia looks like I've found your real number 0343 429 9000. I'll be sure to give that a go in the morning and see if I can actually get hold of someone and then see if they actually give a **** about my money or not and if not then I'll just take my money else where!

  • yorkybrum73 TonyE (@yorkybrum73) reported

    @virginmedia Hi I'm having continuous problems with the broadband service, is there anyone I can speak to as your contact details on the site arent available.