Virgin Media outages and service status in Middlesbrough, England

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Middlesbrough, Hartlepool, Saltburn-by-the-Sea, Billingham, and Redcar.

City	Problem Type	Report Time
Stockton-on-Tees	Internet	1 day ago
Middlesbrough	E-mail	3 days ago
Middlesbrough	Internet	3 days ago
Middlesbrough	Phone	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

• 
  SimonMorrisonPeacock (@simonmp68) reported 2 minutes ago from Thornaby-on-Tees, England

  @virginmedia My services are suspended. I am housebound,no tv no internet. I only ask for an extension to further my services for one week but company rules and non-existent customer service is really upsetting me. I’ve been a loyal customer and feel betrayed

• 
  Jonny Dearlove (@jonnydearlove) reported 4 minutes ago from Middleton St. George, England

  @virginmedia Hi. Weve just moved house and are trying to install a new router but house connections look out of date. What is the best contact for someone to help with this as may need someone to come out?

• 
  Paul Ryder (@ryderboy24) reported 11 minutes ago from Hart, England

  @virginmedia any reason why my broadband is so slow and my bill is so expensive

• 
  Andy Wilmot (@andy_wilmot) reported 13 minutes ago from Hartlepool, England

  £40+ a month for WiFi which cuts in and out. Just another day for a @virginmedia customer 🤬😡

• 
  SimonMorrisonPeacock (@simonmp68) reported 15 minutes ago from Thornaby-on-Tees, England

  @virginhelp @Virgin Sorry,yeah it’s Virgin Media. Just waited an hour on Wednesday and it’s over half an hour now I can’t wait any longer owing to an appointment but I need some help as soon as possible Thankyou

• 
  Douggy (@Douggy1908) reported 18 minutes ago from Hartlepool, England

  @virginmedia No nothing I’ve been thorough it all, already your just ****.

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 22 minutes ago from Redcar, England

  @virginmedia It's working now. Just would have been good to have been informed and kept in the loop that there was an issue being worked on, the status page was useless, stating no issues!

• 
  Bryan Light (@UKLightCreation) reported 26 minutes ago from Redcar, England

  @virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0

• 
  andrea mcdonald (@AndreaAndymac) reported 28 minutes ago from Redcar, England

  @virginmedia any chance of speaking to a human regarding my television service

• 
  Bryan Light (@UKLightCreation) reported 28 minutes ago from Redcar, England

  @virginmedia No, just continue to ignore me as they have no idea how to fix it

• 
  AllpointsTV - Jamie (@AllpointsTV) reported 34 minutes ago from Guisborough, England

  @virginmedia so trying to get an engineer to fix my 1gb internet after days of it running at sub 200mb and disconnecting at midnight it’s now been off for over a day . I just kept being told try again in one hour

• 
  Mark Walker (@mark770) reported 38 minutes ago from Stockton-on-Tees, England

  @virginmedia My issue is bband been down since Thursday night and Friday a tech visit for this morning between 8 and 12. Due to an outage at your end, the visit was incorrectly cancelled as your records showed as "now fixed". We didn't find this until contacting yourselves after 12 today

• 
  rachel (@rachsclarke) reported 41 minutes ago from Middlesbrough, England

  @virginmedia can you confirm your sky sports red button will be working tonight for the Boro match as there is always problems with it, as if it’s not I’ll purchase the match with a different provider instead. Plenty of notice here for an 19:45 kick off

• 
  Shaun Calvert (@Shaunelious) reported 44 minutes ago from Redcar, England

  @virginmedia I’ve got 16 months left on my current contract but I’d like to cancel it as I have good reason

• 
  Simon Clayton (@SiClayton) reported 45 minutes ago from Stockton-on-Tees, England

  Hi @02 @virginmedia has all the allocated of @peterkay_co_uk tickets been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

• 
  andrea mcdonald (@AndreaAndymac) reported 49 minutes ago from Redcar, England

  @virginmedia as per usual the red button not working AGAIN the amount I pay you each month should provide me with a much much better service than this. What are you doing??????

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 50 minutes ago from Redcar, England

  @virginmedia @dakotafiction Same here ts10, broadband is down, your status says no issues!

• 
  gary doyle (@werbedoyle) reported 52 minutes ago from Stockton-on-Tees, England

  @virginmedia hey hey virgin media wifis down. Your web site says it fixed ????

• 
  Shaun Calvert (@Shaunelious) reported 52 minutes ago from Redcar, England

  @virginmedia I’ve cancelled the visit but why should I have to call back in the first place to cancel a visit I didn’t agree to? I wanted it adding to my initial complaint or raising separately but no one was interested. Cancel my contract

• 
  andrea mcdonald (@AndreaAndymac) reported 53 minutes ago from Redcar, England

  @virginmedia again I have to go through social media to contact your company. I need to speak with a human regarding your poor customer service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Melina Kakoulidis (@MelinaKakoulid7) reported 6 minutes ago

  I staff @virginmedia customer services have taken leave of their senses. I called and the lady asked me how much is your bill every month as part of the verification process I said £27 a month she asked for my email address which I gave and she again asked for my price?

• 
  Melina Kakoulidis (@MelinaKakoulid7) reported 12 minutes ago

  I am like have you heard yourself. You asked me for my monthly bill amount which I gave I was asked to confirm my email address which I gave and then the next question was how much is your monthly bill again I gave £27 Is @virginmedia customer services agents computers or human

• 
  DAVID BUNTING (@DBPV80) reported 13 minutes ago

  @EdwardJDavey I watch it free on Virgin Media who are allowing free access to finals. Last final. But there are bigger issues in the country! You are just a poodle for the PM!

• 
  Juss33 (@Justine_Sains) reported 13 minutes ago

  @virginmedia can you check service in NE28 please and fix times. Internet and television.

• 
  🌸 🙀 Teresa Cooper (@Teresacooper) reported 13 minutes ago

  @virginmedia Virgin media are screwing their customers over. There is no way an engineer takes this many days to fix a large outage. Many disabled customers are put in danger bc their equipment & emergency equipment use Virgin. They charge a lot of money for a terrible service.

• 
  Chezza O (@LonelyLondoner) reported 16 minutes ago

  @virginmedia if I had a dollar for every time I lost network. The router just goes off? What is this? I mean what is the point of this? Run me my refund please

• 
  Helen Rimmer @thekindbraveleader.bsky.social (@melon_h) reported 18 minutes ago

  So @virginmedia is down again, been down since yesterday morning. We know it will last until just before the point they have to pay compensation, they will offer no apology and they give no updates. Looking at switching ASAP

• 
  Sean 💙💛 (@SeanSmi59697180) reported 18 minutes ago

  @OliverGMcManus @virginmedia Im sure you can after so many days of not working as its breach of contract on their behalf. Look into it.

• 
  Ady Carter (@IsitAdy) reported 21 minutes ago

  @virginmedia It finally came back online during the #europeancup penalty shootout. Missed most of the final. But it’s not the first time we’ve had problems in this area. Very frustrating

• 
  Paul W Mitchell (@pwmcomms) reported 22 minutes ago

  Upgraded to new @virginmedia box. Wish I hadn't. Streaming requires more logins than before, main box has to be on elsewhere in the house to delete recordings and pushed all manner of crap shows. Off to look at alternatives