Virgin Media Outage Report in Middlesbrough, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Middlesbrough come from postal codes TS1, TS6, TS5 and TS4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Middlesbrough, England
The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Middlesbrough, Redcar and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Wi-fi | |
| Middlesbrough |
Total Blackout | |
| Middlesbrough |
Total Blackout | |
| Middlesbrough |
TV | |
| Redcar |
Internet | |
| Middlesbrough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
-
Bradley Staunch
(@BradleyStaunch) reported
from
Hartlepool, England
Virgin media internet is good, EVERY SINGLE other thing about them is ******* shite. Never understand the ***** on the phone takes, 3 hours to get through, website always down, make a payment page been broke for 5 years. ******* ****
-
*** Junier
(@lenJunier) reported
from
Middlesbrough, England
@virginmedia tried to login to "myvirginmedia" numerous times Forgot password Tried go through reset 6 times Hopeless
-
Just Gill
(@Formally_Gill) reported
from
Redcar, England
@virginmedia seriously, a price increase?! Only renewed my contract 2 months ago and for more than I've ever paid! Of course, no customer service available either. Ridiculous!
-
Robert-Andrew Tamkin
(@RobertTamkin94) reported
from
Stockton-on-Tees, England
@virginmedia I’ve been trying to contact your call centre for 15 minutes and I’ve tried all the options and I can’t get through to ANYONE!! I want to cancel my contract and it doesn’t give you the option online to do so!! Can someone cancel it from your social media team?
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0
-
Just Gill
(@Formally_Gill) reported
from
New Marske, England
@virginmedia I rang after the email and they assured me they have applied a discount and would stay the same price for my contract. I agreed a fix price and if that's not what I got then I have been lied too, which is a miss sale and the ombudsman will be contacted, again.
-
Marc J
(@Johnsonator85) reported
from
Stockton-on-Tees, England
@virginmedia Ffs YOU try calling that number and tell me if you get through to somebody. I’ve tried god knows how many times and I just get a machine telling me you’re busy and that I “might like to call again later” every, single time. Your level of service is a joke.
-
Daniel Hill
(@DanielHill21) reported
from
Middlesbrough, England
@virginmedia So why do you not have a chat system? I work in a similar industry and we are able to help our customer through chat, phone, online, social media it’s crazy a company of the size of virgin media can’t accommodate us. Not having a go at you I’m just disappointed in the system
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Rebooting does nothing and service status page says nothing and if it was to do with that it would mean you owe me 5 years worth of credit notes
-
Marc J
(@Johnsonator85) reported
from
Stockton-on-Tees, England
@virginmedia It doesn’t matter what day or what time I try to call I get the same problem!
-
julia millington
(@MillingtonJulia) reported
from
Marske-by-the-Sea, England
@virginmedia please can you confirm is there a wifi connection problem in the TS11 area?
-
Marc J
(@Johnsonator85) reported
from
Stockton-on-Tees, England
@virginmedia In the meantime I can’t do anything then so basically you’ve been no help whatsoever
-
mick arthur
(@m_arthur1) reported
from
Stockton-on-Tees, England
@virginmedia @d754771 I’m still waiting for the call aswell I know it’s a bad time with call centres closed but come on Sunday I was told 24hrs
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I wouldn't recommend your media connect app its awful, the booster you sent out does exactly zero, as for blackspots around the house that would be anywhere in the house more than 1.5m from the hub, all the software in the world won't polish the turn you call a superhub
-
Michael White
(@147mick) reported
from
Hartlepool, England
@virginmedia Yes problems with wired devices as well, I have to turn the hub off then on again all the time even if I'm in the same room.
-
Daniel Hill
(@DanielHill21) reported
from
Stockton-on-Tees, England
@virginmedia can I have some help ASAP, in regards to an issue I’m having and I’m in a bad way
-
rachel
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia how can I cancel my contract? Unable to get through via phone.
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Mainly wireless but wired issues too
-
Peter 🐈🎸🕹️
(@PeteYourDoom) reported
from
Hartlepool, England
Yay, virgin media outage has stopped and been fixed
-
Marc J
(@Johnsonator85) reported
from
Stockton-on-Tees, England
@virginmedia who have I got to screw to get through to cancel my contract with you?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Brick Rockson #FBPE
(@BrickRockson) reported
@virginmedia internet down?
-
Brick Rockson #FBPE
(@BrickRockson) reported
Also your service status checker is down? First day of my Christmas holiday, all Christmas lights on inaccessible smart plugs and a long session of hardcore internet gaming top of my to-do list... and @virginmedia breaks my internet!?
-
chris willmore
(@chriswillmore) reported
@virginmedia @CarersUK virgin offered another no to call - but they can only help if she has died or gone in to hospital . So Happy Christmas virgin from a 95 year old with dementia who will be on her own without her tv over Christmas - too ill to stay with family and now TV less.
-
Mozza 💙
(@DebsMoriarty) reported
@virginmedia HELP. Woke up to no WiFi this morning. I NEED it to work.I work for children's social services and need to access our systems from home. Contacted Virgin this morning and then said they can't get anybody out until next Tuesday! We only had it installed on 7th Dec
-
Matt Knight
(@MattKnight__) reported
Day 6 with no @virginmedia broadband having received a text last night saying it had been fixed. Online service status checker doesn’t even work. @Ofcom #broadband #outage
-
Natalie Hart
(@Natty1619) reported
@virginmedia the whole of Thanet has had no internet for 8 hours yet you say there are no known issues!!! Come on thousands of homes are affected - sort it out now please
-
Craig Andrew Brown
(@realCessnaBroon) reported
@virginmedia is there any chance you could offer broadband in Bridge of Dee, Galloway? Our current service is the fastest offered here and it's pathetic, not even fibre.
-
Amy Flo 🌸
(@Rutters101) reported
@virginmedia no internet or tv in CT9. Looks like an outage across a few postcodes as I know others affected. Service checker will not work either. Please tell me you are fixing this asap!?
-
Optimise
(@shyamlaxman) reported
@virginmedia broadband is down in Broadstairs!
-
Cheryl Taylor
(@thewr0ngchild) reported
@virginmedia @virginhelp Unfortunately this pre booked appointment that was forced onto me yesterday has prevented me accessing your customer services to find out if it is needed or not. Therefore, I cannot guarantee being at home. I am sorry.