Virgin Media outages and service status in Middlesbrough, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Middlesbrough, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received Sep 10, 2:07 AM GMT+1.
- Internet (50%)
- TV (25%)
- E-mail (13%)
- Wi-fi (13%)
The latest reports from users having issues in Middlesbrough come from postal codes TS5 , TS1 and TS7 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Middlesbrough, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Hartlepool, Billingham, Saltburn-by-the-Sea, and Stockton-on-Tees.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough
|
Internet | 2 days ago |
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Middlesbrough
|
Internet | 5 days ago |
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Middlesbrough
|
6 days ago | |
|
Hartlepool
|
Internet | 8 days ago |
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Middlesbrough
|
Wi-fi | 11 days ago |
Community Discussion
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Virgin Media Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England@virginmedia So when does that happen and why was this not pointed out at any time in the cancellation process. Now I'm not a customer how do I lodge a formal complaint please?
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Terry Chapman or FBH (@TerryFBH) reported from Yarm, England@virginmedia Why does your organisation make it so difficult to raise a complaint? Please advise with whom I may raise this.
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Chris Christopher (@Christo72210007) reported from Nunthorpe, England@virginmedia Aaarrrggghhh, red button not working on Sky Sports tonight any idea why?
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Hannah (@HannMarieRose) reported from Middlesbrough, England@virginmedia midway through the last episode of #SilentWitness and my virgin decides to go down, couldn't of timed it better if you tried π«π«
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Peter ππΈπΉοΈ (@PeteYourDoom) reported from Hartlepool, EnglandYay, virgin media outage has stopped and been fixed
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Bryan Light (@UKLightCreation) reported from Middlesbrough, England@virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!
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Louise Donaldson (@Loulameg) reported from Stainton and Thornton, EnglandHaving an absolute nightmare with @virginmedia on the phone since Thursday and still no further forward, the staff literally just tell you anything to get you off the phone. Anyone know how I make an official complaint? Weβve had no services for days now
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Peter ππΈπΉοΈ (@PeteYourDoom) reported from Hartlepool, England@virginmedia Waiting on the Medallia survey as the engineer was fab. Want to make sure he gets recognition for his good service
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ππ ππ πππ₯π€π π π§ππ» (@john_watson_) reported from Redcar, England@virginmedia @dakotafiction Same here ts10, broadband is down, your status says no issues!
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gary doyle (@werbedoyle) reported from Stockton-on-Tees, England@virginmedia hey hey virgin media wifis down. Your web site says it fixed ????
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andrea mcdonald (@AndreaAndymac) reported from Redcar, England@virginmedia No it wasn't. I want to do it when it's convenient for me not virgin media. Thanks for nothing..As well as expecting the customer to do all the work installing the equipment you making the decisions without consultation.Seriously thinking about my 14 day change of mind now.
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ππ ππ πππ₯π€π π π§ππ» (@john_watson_) reported from Redcar, EnglandOur broadband in TS10 has been down all day, the status page says no issues, but self test says there is no connection @virginmedia - is this related to the issues at Roseberry Square, Redcar, and when will it be resolved. So far no communication from you!
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Sarah-Louise Wilkinson (@Sarahlw_95) reported from New Marske, England@virginmedia is it normal practice for your employees to shout at customers down the phone and then hang up?
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rachel (@rachsclarke) reported from Middlesbrough, England@virginmedia how can I cancel my contract? Unable to get through via phone.
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia Mainly wireless but wired issues too
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Simon (@SimonHolliday13) reported from Thornaby-on-Tees, England@virginmedia Unfortunately it's still not fixed. No TV and no Internet. Both keep dropping in and out intermittently. Which is better than zero service yesterday and I may finally finish that book on conscription I bought in Leeds earlier this year.
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Mark Walker (@mark770) reported from Stockton-on-Tees, England@virginmedia JS, have you taken the time to read the thread through? It would appear not as your previous colleague intimated that you would be looking at auto-comp issue when I notified you that the issue had been resolved though you mentioned nothing about that.
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James Gilroy (@JamesGilroy) reported from Yarm, England@cyclingbetting @virginmedia Had a similar issue before Christmas. One of their engineers came out, changed router cable and some settings on router. Works champion now
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Jason N Beck (@beck5ter) reported from Stockton-on-Tees, EnglandQuestion?? how long before Virgin Media shuts down your email if you leave them?? @VirginMediaCorp
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Adam Cree (@Arcamede) reported from Redcar, England@virginmedia are you having any issues in the North East at all? Our Internet has been awful for the past week!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Our Electric World (@O_E_W) reported@TheEvEngineer @gigaclear @MartinSLewis I used to get the same with Virgin Media when it was our only option. Simple solution is to swap and change to the cheaper deals. I got an Orbi mesh router a while back. It should help simplify our next swap as it keeps the same network name whatever company weβre with.
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Irate_Jobbie (@Irate_Jobbie) reported@AwTroon Many, many years ago, I called virgin media to tell them I was leaving. They asked why, I said you don't offer value for money anymore. Sorry you're leaving but that is the best price, you already have. It was expensive. No problem, bye now. Next day, virgin cold calls me. Asks me to confirm who I am. I said no, you are calling me, you should know. Guy was annoyed as he was phoning to offer me a better deal. I said fine, I'll call the same retentions team I called yesterday to leave and I'll know it's actually virgin. He got angry, said they can't offer discounts, only he could and if I didn't confirm my details, he couldn't give me the offer. I just told him I could no longer do business with virgin due to such poor security procedures. He seemed very angry about the fact I wasn't willing to give personal identifiable information to a stranger cold calling me. Never paid them a penny again.
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Stephen (@sfinn2302) reported@Virgin @virginmedia I have travelled to the UK today from Dublin and I have no coverage.....this happened in Spain last year and you told me the issue was resolved....1st test and its not working in the UK....Help...Help..!
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π΄σ §σ ’σ ³σ £σ ΄σ Ώ Simon Forsyth π΄σ §σ ’σ ³σ £σ ΄σ Ώ (@superbairn) reported@virginmedia are you trying to call ref my complaint. I believe I am trying to be scammed by people claiming to be from Virgin.
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Philip Robson (@philnap73) reported@InPostUK Thanks but @virginmedia say it is with you and down to you to deliver. How does this get resolved? It does not appear to have left your depot
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Karen Barker π πππΉπ (@Kiai_Kas) reportedWhy are the match streams not working for tonight's matches @SkyFootball @virginmedia People pay a lot of money for this so-called service. It's not good enough
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sarah (@Mears1Sarah) reported@DAZNBoxing Not working in @virginmedia
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Helen Bedford (@helenxbedford) reported@virginmedia I have an engineer visit booked but itβs not showing on the app. Iβve raised a complaint about that but my complaint isnβt showing on the app. I started a live chat and was asked to move to WhatsAppβs, but didnβt receive any comms. How can I get a response from you?
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Paddy Sweeney (@PaddySw99745534) reported@virginmedia @pholmes38 Repeatedly sent messages/emails explaining the issues. You donβt appear to know what you are doing. Awful customer service. Paddy Sweeney
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Campfire Gin (@campfiregin) reported@virginmedia help! we need to remove the automatic Home Screen as itβs confusing my mum who has Alzheimerβs, i canβt believe anyone thought it was a good idea