Virgin Media service status in Middlesbrough, England

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Hartlepool, Saltburn-by-the-Sea, Middlesbrough, Billingham, and Redcar.

City	Problem Type	Report Time
Stockton-on-Tees	TV	1 hour ago
Hartlepool	Wi-fi	2 days ago
Saltburn-by-the-Sea	E-mail	3 days ago
Middlesbrough	TV	3 days ago
Middlesbrough	E-mail	4 days ago
Middlesbrough	Internet	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

• 
  Bryan Light (@UKLightCreation) reported 2 minutes ago from Redcar, England

  @virginmedia can you advise the next time I will be able to receive your broadband for a period of 24 hours or more without it going down? #StayConnected #IfYouCan

• 
  Bryan Light (@UKLightCreation) reported 3 minutes ago from Redcar, England

  @KEESH1984 @virginmedia 8 days of that, we not heard fro you for a while youbstill need to speak to someone? OK let's start the whole thing again Chuffing useless, what they offer is not customer service its hope it fixes itself before anyone notices or leaves

• 
  rachel clarke (@rachsclarke) reported 9 minutes ago from Middlesbrough, England

  @virginmedia absolute pathetic excuse of a mobile phone network, constantly missing important phone calls and being disconnected. Nowhere near as reliable as primary network EE. Not even worth the free unlimited sim card you’ve given me.

• 
  James Poole (@JamesPoole10) reported 12 minutes ago from Redcar, England

  @virginmedia appalling in Redcar. No service all afternoon on Broadband & TV. I've lost 2 hours work. Phoned the call centre. Minimum recompense if any by the sounds of it.

• 
  June Hurst 🐈🦊🌷🌻🌾 (@juneh49) reported 13 minutes ago from Nunthorpe, England

  @virginmedia I cannot get help cancelling a package I did not want. I tried online & phone. 3 hrs to speak to someone. Transferred once. Second transfer cut off. Nobody phoned me back.

• 
  Carlos Spicyweiner (@Toonhero) reported 14 minutes ago from Hartlepool, England

  @virginmedia I have spent 25 mins on the phone trying to change my package, I was being transferred to an account specialist and you have hung up on me, I suggest you now contact me before I cancel my entire package. Customer service is shocking.

• 
  Bryan Light (@UKLightCreation) reported 16 minutes ago from Redcar, England

  @NathHawkeswood @virginmedia Twitter cant help, phoning cant speak to anyone, text service in an endless loop, chat service online is also an endless loop I need to speak with line faults and they aren't even an option on the automated phone service so I'm really screwed

• 
  Bryan Light (@UKLightCreation) reported 24 minutes ago from Redcar, England

  @virginmedia Yes I'm aware, they have just hung up on me again after an hour without even a real person, 6 times now and thats why I was asking for @richardbranson number, your sales guys don't seem to have any issues calling me though #JustSaying

• 
  𝗠𝙞𝖼𝗵𝖺𝙚𝗅 𓆤 (@gaussey) reported 25 minutes ago from Redcar, England

  @virginmedia No, everything is fine thanks, the outage only lasted two hours.

• 
  Bryan Light (@UKLightCreation) reported 34 minutes ago from Redcar, England

  @VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?

• 
  Bryan Light (@UKLightCreation) reported 35 minutes ago from Redcar, England

  @virginmedia Let me ask, so you know how long the line is to speak to technical support? Have you tried using the text service and online chat? I have all at the same time and after 8 days I still hadn't spoke with anyone, you are unable to support your services

• 
  Carlos Spicyweiner (@Toonhero) reported 39 minutes ago from Hartlepool, England

  @virginmedia All sorted, no longer a customer.

• 
  Stephen Angell (@swangell) reported 42 minutes ago from Stockton-on-Tees, England

  @virginmedia several recent calls to my landline informing me that my broadband would be disconnected within 24 hours, press 1 etc.. I put the phone down as this is surely a scam?

• 
  Stephanie Breckon (@stephbreckon) reported 50 minutes ago from Hartlepool, England

  @virginmedia there appears to be a problem with my wifi, I wouldn’t normally care but I’m working from home and have an online class at 3pm

• 
  Bryan Light (@UKLightCreation) reported 51 minutes ago from Redcar, England

  Not a lover of call centres and thought that they didn't really offer any customer service of any real value, then you have the likes of @virginmedia and @Hermesparcels that seem to want to upset customers. That said, credit to @NespressoUK, was blown away with your service

• 
  Bryan Light (@UKLightCreation) reported 55 minutes ago from Redcar, England

  @AhDeluxe @virginmedia Was it the 10 minute off or the 4/5 hour cut? Never anything inbetween in my experience

• 
  𝗠𝙞𝖼𝗵𝖺𝙚𝗅 𓆤 (@gaussey) reported 55 minutes ago from Redcar, England

  @FoolRare @virginmedia Thanks, service status is down and wondered if it was just my hub dying.

• 
  June Hurst 🐈🦊🌷🌻🌾 (@juneh49) reported 56 minutes ago from Nunthorpe, England

  3 hours trying to cancel a sports package I do not want @virginmedia and I then get cut off. I’m not a happy customer

• 
  Clive Conway (@13thDukeofWmbm) reported 57 minutes ago from Middlesbrough, England

  Anyone having broadband connection issues with @virginmedia in Middlesbrough? Nightmare trying to get through to em.

• 
  Bryan Light (@UKLightCreation) reported 58 minutes ago from Redcar, England

  @virginmedia No errors, never is, yet everyday at least once my net goes off, normally for 10 minutes sometimes for up to 4 or 5 hours, cant remember last time I made it 24 hours with no down time

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Element Safety (@ElementSafety) reported 2 minutes ago

  @virginmedia That was the reference the engineer gave me last time he came out. He said there was a fault on the system, I believe with the cable, and told me it would be fixed in 2 weeks. That was in June and I’ve now been told it will be November. What can take 11 months to fix?

• 
  Calum O'Byrne Mulligan (@cobm123) reported 4 minutes ago

  @jurgenkaiser12 @virginmedia I know, but if I can't work properly it'll cost me, so I guess I'll be paying a termination fee to help subsidise Branson's next ego-trip into space... maybe he'll stay there this time and spare us the smarmy return to earth.

• 
  King Dugg (@KingDugg) reported 4 minutes ago

  @storywhispers @virginmedia I have the same problem!!

• 
  arithonia (@arithonia2) reported 5 minutes ago

  @virginmedia Thank you, I have been a Virgin customer for over ten years and rate the product but customer services are not able to find our contact and have not done as they have promised. We are always pointed to the web page or information, Please don't, we are past that now. Please help

• 
  David “Still Not the Footballer” Wheater (@DavidWheater) reported 5 minutes ago

  I can't even pursuade my phone to stay connected long enough to pay for the bloody car park. I know I'm not the only one who has problems, I just don't understand why you don't take Virgin Media to task. This is beyond incompetance, is it deliberate?

• 
  Luke (@OfficialLukeD) reported 9 minutes ago

  @virginmedia "no issue"

• 
  Nomin (@Nomine_9) reported 13 minutes ago

  @virginmedia How will the service in my house be fixed? This is not related to the broadband issue

• 
  Element Safety (@ElementSafety) reported 19 minutes ago

  @virginmedia It’s intermittent, it can work for a few hours then be off for an hour, the next day it can be on for minutes the off for minutes all day. It’s never off all day but never on all day either.

• 
  Studio_Grzeg_Studio (@GrzegStudio) reported 19 minutes ago

  @virginmedia Its says now problems in the area. Is a refund for not having a service be issued automatically to the account?

• 
  Carol Annesley (@Cannesle) reported 20 minutes ago

  @jesslalau @virginmedia It's so frustrating especially as my EE network is playing up too 😢