Virgin Media

Virgin Media Outage Report in Middlesbrough, England

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The latest reports from users having issues in Middlesbrough come from postal codes TS1, TS6 and TS3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Middlesbrough, England 12/05/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Hartlepool, Stockton-on-Tees and Saltburn-by-the-Sea.

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City Problem Type Report Time
United KingdomMiddlesbrough TV
United KingdomMiddlesbrough TV
United KingdomMiddlesbrough Internet
United KingdomHartlepool Wi-fi
United KingdomStockton-on-Tees Internet
United KingdomMiddlesbrough TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

  • Johnsonator85 Marc J (@Johnsonator85) reported from Stockton-on-Tees, England

    @virginmedia In the meantime I can’t do anything then so basically you’ve been no help whatsoever

  • MillingtonJulia julia millington (@MillingtonJulia) reported from Marske-by-the-Sea, England

    @virginmedia please can you confirm is there a wifi connection problem in the TS11 area?

  • Johnsonator85 Marc J (@Johnsonator85) reported from Stockton-on-Tees, England

    @virginmedia It doesn’t matter what day or what time I try to call I get the same problem!

  • andy_wilmot Andy Wilmot (@andy_wilmot) reported from Hartlepool, England

    £40+ a month for WiFi which cuts in and out. Just another day for a @virginmedia customer 🤬😡

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Stockton-on-Tees, England

    @virginmedia can I have some help ASAP, in regards to an issue I’m having and I’m in a bad way

  • lenJunier *** Junier (@lenJunier) reported from Middlesbrough, England

    @virginmedia tried to login to "myvirginmedia" numerous times Forgot password Tried go through reset 6 times Hopeless

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia I wouldn't recommend your media connect app its awful, the booster you sent out does exactly zero, as for blackspots around the house that would be anywhere in the house more than 1.5m from the hub, all the software in the world won't polish the turn you call a superhub

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Rebooting does nothing and service status page says nothing and if it was to do with that it would mean you owe me 5 years worth of credit notes

  • MrTaylorM BoroMike (@MrTaylorM) reported from New Marske, England

    Looks like #virginmedia is down again in New Marske. If it’s preventative maintenance they should tell us.

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Middlesbrough, England

    @virginmedia Got the t-shirt, when I last went through it the resolution was for me to leave and not pay my last bill and see you court which was really helpful

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Middlesbrough, England

    @virginmedia Can you improve the stability of your broadband and make massive improvements to your customer services (like actually introduce some sort of customer service)?

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Mainly wireless but wired issues too

  • PeteYourDoom Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England

    Yay, virgin media outage has stopped and been fixed

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Middlesbrough, England

    @virginmedia So why do you not have a chat system? I work in a similar industry and we are able to help our customer through chat, phone, online, social media it’s crazy a company of the size of virgin media can’t accommodate us. Not having a go at you I’m just disappointed in the system

  • rachsclarke rachel (@rachsclarke) reported from Middlesbrough, England

    @virginmedia how can I cancel my contract? Unable to get through via phone.

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Middlesbrough, England

    @virginmedia It's a waste of time tbh, all they do is insist I take the hub out of modem mode and when they do eventually agree you are rubbish and put me through to line faults they either just hang up or the battery on my phone dies

  • ryderboy24 Paul Ryder (@ryderboy24) reported from Hart, England

    @virginmedia any reason why my broadband is so slow and my bill is so expensive

  • smarshallphoto ScottPhoto (@smarshallphoto) reported from Stockton-on-Tees, England

    @gracedavies I had a dream that I Met a Boy Online was used by Virgin Media in a TV advert, and you got paid a ****-ton of money. Does that count?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Anthondo1970 AntD (@Anthondo1970) reported

    @virginmedia my box just switched itself off and on again but now I have no connection to any channels, just a cs9994 error message. Help!!

  • samkingco sam king🧊ICE64.com (@samkingco) reported

    my internet from @virginmedia truly is a piece of ****, constant disconnections and buffering for months now even though it's supposed to be 500Mbps. actual garbage service

  • JustMeeVicky Vicky (@JustMeeVicky) reported

    @virginmedia So the engineers went to the house last Saturday while I was at work and said there was a problem with the pipe so they couldn’t install, when I went to the builders on site they checked the pipe while I was stood there and there wasn’t any blockage,

  • Boults137 Boults Jade Boulter (@Boults137) reported

    @virginmedia I don’t have an issue with ‘2’ sept rate payments being taken however, this needs to equate to 44.50 per month in total for the first 6 months then 46.50 per month thereafter. Not more which you have taken!

  • sean1231 Sean (@sean1231) reported

    @virginmedia is there any reason you ignore me? Not great service for the price I’m paying you monthly

  • jp5ives James Fiveash (@jp5ives) reported

    @virginmedia Well, I’ve had an email confirming cancellation of my order (moving home broadband install) but no confirmation of my account being closed down or confirmation of the refund amount I was verbally given on the phone.

  • MCL_36_2022 Michael Richardson (@MCL_36_2022) reported

    @virginmedia Something is MAJORLY wrong with your website, constantly getting 'bad request' messages when navigating it, despite being able to follow links moments earlier. It must be your site as I can navigate all other websites without issue.

  • Boults137 Boults Jade Boulter (@Boults137) reported

    @virginmedia I am going to be contacting CISAS as this is appalling service!

  • JustMeeVicky Vicky (@JustMeeVicky) reported

    @virginmedia Also even though they went to the house Saturday I heard nothing until Wednesday and wasn’t even aware there was a issue, I then called that evening got transferred between 5 different departments and now to be told it won’t be installed on Thursday as originally agreed.

  • cbcbruton caroline bruton (@cbcbruton) reported

    @virginmedia Why is my Netflix not working when u offered this as a part of my new contract then we are told someone will ring us bk within 5 days awful customer service take our money without supplying the goods 🤬