Virgin Media Outage Report in Middlesbrough, England
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The latest reports from users having issues in Middlesbrough come from postal codes TS1, TS3 and TS5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Middlesbrough, England
The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Middlesbrough, Saltburn-by-the-Sea, Hartlepool and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Wi-fi | |
| Middlesbrough |
TV | |
| Middlesbrough |
Internet | |
| Saltburn-by-the-Sea |
Internet | |
| Middlesbrough |
||
| Middlesbrough |
TV |
Community Discussion
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Virgin Media Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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alan
(@alcampion) reported
from
Stillington, England
@virginmedia it’s slightly better now but these issues keep a curing now and then but nothing gets done about it I rang about a month ago with same problem so you’re team said they will give a reduction in my bill the following month but that never happened so I’m done with you.
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Just Gill
(@Formally_Gill) reported
from
Thornaby-on-Tees, England
@virginmedia Just raised a new complaint via the website
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Just Gill
(@Formally_Gill) reported
from
Thornaby-on-Tees, England
@virginmedia If not resolved in a reasonable time frame I will cancel and not pay any cancellation fees as the sale was misleadingly sold
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cleveland216
(@thenatureboiiii) reported
from
Redcar, England
@Monster_minder @virginmedia That's becos the tivo box is a piece of shit
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia I’ve been trying for a week now to get an issue sorted with my TV. Keep getting cut off or not able to get through. Tried e-mail no reply I am now very unhappy,box keeps going sound only every 20 mins. Done all the checks says nothing wrong! Clearly!
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Just Gill
(@Formally_Gill) reported
from
Thornaby-on-Tees, England
@virginmedia It's not a service issue. It's never worked. The phone line doesnt appear to be activated
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@virginmedia It is a constant problem, mobile telephones say they are connected but arent, firesticks dip in and out, Alexa loses connection, ring door bell only 10ft away has very poor connection, it's been poor for a while each time I ring. I am told it will be fixed and it never is
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Just Gill
(@Formally_Gill) reported
from
Thornaby-on-Tees, England
@virginmedia Hello, it's it relation to a package, phone, TV and broadband. I have received no communication what so ever on relation to this since logging the complaint.
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𝙼𝚒𝚌𝚑𝚊𝚎𝚕
(@gaussey) reported
from
Redcar, England
@virginmedia it’s a terrible state of affairs when you have to be told by an engineer there’s been an area fault for two weeks and you don’t know what is causing it or how to fix it.
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@RacingTV @EpsomRacecourse Would love to but you never do offers for virgin media and althyquality is good on phone/I-pad not the same as watching on tv. Please please do this on virgin media too 🙏🙏
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Jo Booth
(@JoBooth10) reported
from
Stockton-on-Tees, England
@virginmedia Shame your customer service doesn't have a little more oomph.
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Chris Renahan
(@chrisrenahan) reported
from
Nunthorpe, England
On hold to @virginmedia for 15 minutes only to receive a recorded message to say they are too busy and to call back tomorrow morning. Customer service at its best!! 😡
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Benjamin Clarkson
(@Benjiffy) reported
from
Stainton and Thornton, England
So @virginmedia offer 3x the broadband speed for new customers for the same price I've paid for a year, but offer me the same bundle I've had for a year for £5 more, or an extra £23 for the new customer one. Next company to put fibre in my area has a new customer waiting.
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Just Gill
(@Formally_Gill) reported
from
New Marske, England
@virginmedia Complaint has been raised as the billing team is rude and I have been lied to. They have said I only get the credit if it is done online, this is not what I was told on the telephone. Misleading tactics used to sell! Not happy, if not resolved both accounts will be cancelled!
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@bt_uk I certainly will, as no matter how many phone calls to @virgin nothing improves, my kids have to use data on their telephones, Virgin Media's Wi-Fi and internet is terrible @richardbranson
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia Issues described nothing to do with my problem. TV goes off after 20 mins. Sound only. New HDMI lead did not solve problem was told to ring back just cannot get anyone to speak to. Can’t watch TV over a week now. Not good
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Peter
(@PeteYourDoom) reported
from
Hartlepool, England
@virginmedia Wired is fine. Wifi is fine but degrades on the first floor. Never used to be bad so wondering if faulty hub 3 or software change
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tastyparmo
(@tastyparmo) reported
from
Nunthorpe, England
@virginmedia very disappointed in the mobile outage today. I’ve actually got on with doing some work in the office instead of pissing about on my phone. It’s really not on.
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Just Gill
(@Formally_Gill) reported
from
New Marske, England
@virginmedia Absolute joke, basically been told to get stuffed because they have no evidence of the call and offered £10 after being patronised again. Want to cancel, can't unless I pay over £200. Ombudsman it is then.
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Just Gill
(@Formally_Gill) reported
from
New Marske, England
@virginmedia yet to be contacted regarding a complaint I made 2 weeks ago. Didn't get the he complaint reference because the women was rude, the second person I spoke to assured me it had been logged and to allow a few days for it to be looked into.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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clementp
(@clement_palle) reported
@Ofcom Dear Ofcom, Virgin Media Broadband is down in SM1 area since 4th Feb and everyday @virginmedia @LutzSchueler updates the ETA to fix on their service status page by 24hrs. Other than that there is no other update.Their tech support has no information
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Bill Billson
(@billsonofbill) reported
@virginmedia It doesn't meet your automatic compensation policy. This does not mean that OFCOM prevent you from compensating. They're attempting to pull a new cable later this month. How do I launch a formal complaint with full subject access request?
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Lander 💙 ACG! #ProEU #FBNHS #FBPE
(@landerking_king) reported
@DermotOLogical @virginmedia Oh, right. My landline number got on some kind of sales database. Was ringing every 20 mins for a couple of months. Haven't had any trouble with the mobile.. yet.
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Mummy To The Max
(@MummyToTheMax) reported
Internet down again. Have had to use my mobile internet all day. When is it going to be put back on @virginmedia? Lack of update is annoying.
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Adam Bennett
(@AdamBen007) reported
@virginmedia utterly hopeless service, I am a new customer, order placed last week, no comms about installation, you’ve said you didn’t have my number (not true) hung up on me 3 times today, engineer calling today (no show) then on 4th call it’s tomorrow? Shall I cancel order?
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Ian Rodgers
(@buckrodgersposh) reported
Hi never did I think I could be so disgusted to call any business out but in my whole life has anyone been as disgraceful as @virginmedia please stay well clear if you are someone who pays every bill on time believe me they will never accept your leaving. Worst business ever
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Chris Roach
(@ChrisRo18666051) reported
@virginmedia I was a Virgin Media customer (apart from a few years in the 2010’s) from the old NTL days. I had no complaint about the service, only the pricing, and the fact that transferring to another company was so difficult.
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Hc
(@Hc80684736) reported
@virginmedia I also love that @virginmedia hasn’t shown any concerns about their staff’s conduct, talk about sweeping it under the rug, no wonder they think it’s OK to upsell instead of help and then just hang up when their shift is over!
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𝕽𝕺𝕾𝕾
(@dad_in_plaid_) reported
@SimplyMcCready @virginmedia It’s awful atm. I hate the 360 tv thing anyway. What’s the point of trying to look like a fire tv
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Saurabh_Penkar
(@saurabh_penkar) reported
@virginmedia @VirginMediaIE @Ofcom Update for everyone: So after 100's of call and constant chase up and 3-4 rescheduled appointments today the issue was resolved which was affecting my place for past 18 days. - Remove from website that states aim to resolve in 7days *part1*