Virgin Media Outage Report in Middlesbrough, England

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Hartlepool, Saltburn-by-the-Sea, Middlesbrough, Billingham, Stockton-on-Tees, and Redcar.

City	Problem Type	Report Time
Hartlepool	Wi-fi	2 days ago
Saltburn-by-the-Sea	E-mail	2 days ago
Middlesbrough	TV	2 days ago
Middlesbrough	E-mail	3 days ago
Middlesbrough	Internet	5 days ago
Billingham	Total Blackout	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

• 
  Daniel Hill (@DanielHill21) reported 5 minutes ago from Stockton-on-Tees, England

  @virginmedia can I have some help ASAP, in regards to an issue I’m having and I’m in a bad way

• 
  Bradley Staunch (@BradleyStaunch) reported 6 minutes ago from Hartlepool, England

  Virgin media internet is good, EVERY SINGLE other thing about them is ******* shite. Never understand the ***** on the phone takes, 3 hours to get through, website always down, make a payment page been broke for 5 years. ******* ****

• 
  Marc J (@Johnsonator85) reported 7 minutes ago from Stockton-on-Tees, England

  @virginmedia Ffs YOU try calling that number and tell me if you get through to somebody. I’ve tried god knows how many times and I just get a machine telling me you’re busy and that I “might like to call again later” every, single time. Your level of service is a joke.

• 
  Marc J (@Johnsonator85) reported 14 minutes ago from Stockton-on-Tees, England

  @virginmedia In the meantime I can’t do anything then so basically you’ve been no help whatsoever

• 
  Marc J (@Johnsonator85) reported 15 minutes ago from Stockton-on-Tees, England

  @virginmedia It doesn’t matter what day or what time I try to call I get the same problem!

• 
  Paul Ryder (@ryderboy24) reported 17 minutes ago from Hart, England

  @virginmedia any reason why my broadband is so slow and my bill is so expensive

• 
  mick arthur (@m_arthur1) reported 19 minutes ago from Stockton-on-Tees, England

  @virginmedia @d754771 I’m still waiting for the call aswell I know it’s a bad time with call centres closed but come on Sunday I was told 24hrs

• 
  Daniel Hill (@DanielHill21) reported 24 minutes ago from Middlesbrough, England

  @virginmedia So why do you not have a chat system? I work in a similar industry and we are able to help our customer through chat, phone, online, social media it’s crazy a company of the size of virgin media can’t accommodate us. Not having a go at you I’m just disappointed in the system

• 
  julia millington (@MillingtonJulia) reported 29 minutes ago from Marske-by-the-Sea, England

  @virginmedia please can you confirm is there a wifi connection problem in the TS11 area?

• 
  BoroMike (@MrTaylorM) reported 31 minutes ago from New Marske, England

  Looks like #virginmedia is down again in New Marske. If it’s preventative maintenance they should tell us.

• 
  Peter 🐈🎸🕹️ (@PeteYourDoom) reported 32 minutes ago from Hartlepool, England

  Yay, virgin media outage has stopped and been fixed

• 
  Marc J (@Johnsonator85) reported 41 minutes ago from Stockton-on-Tees, England

  @virginmedia who have I got to screw to get through to cancel my contract with you?

• 
  Bryan Light (@UKLightCreation) reported 43 minutes ago from Redcar, England

  @virginmedia Mainly wireless but wired issues too

• 
  Bryan Light (@UKLightCreation) reported 45 minutes ago from Redcar, England

  @virginmedia Rebooting does nothing and service status page says nothing and if it was to do with that it would mean you owe me 5 years worth of credit notes

• 
  rachel (@rachsclarke) reported 46 minutes ago from Middlesbrough, England

  @virginmedia how can I cancel my contract? Unable to get through via phone.

• 
  Bryan Light (@UKLightCreation) reported 50 minutes ago from Redcar, England

  @virginmedia I wouldn't recommend your media connect app its awful, the booster you sent out does exactly zero, as for blackspots around the house that would be anywhere in the house more than 1.5m from the hub, all the software in the world won't polish the turn you call a superhub

• 
  *** Junier (@lenJunier) reported 51 minutes ago from Middlesbrough, England

  @virginmedia tried to login to "myvirginmedia" numerous times Forgot password Tried go through reset 6 times Hopeless

• 
  Bryan Light (@UKLightCreation) reported 53 minutes ago from Redcar, England

  @virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0

• 
  Robert-Andrew Tamkin (@RobertTamkin94) reported 55 minutes ago from Stockton-on-Tees, England

  @virginmedia I’ve been trying to contact your call centre for 15 minutes and I’ve tried all the options and I can’t get through to ANYONE!! I want to cancel my contract and it doesn’t give you the option online to do so!! Can someone cancel it from your social media team?

• 
  Michael White (@147mick) reported 56 minutes ago from Hartlepool, England

  @virginmedia Yes problems with wired devices as well, I have to turn the hub off then on again all the time even if I'm in the same room.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Duggan (@c_j_dugg) reported 6 minutes ago

  @virginmedia Ive spent hours on hold, I’m not wasting more time to speak to a call centre in a far away land! Happy to give account information through a DM. Alternatively, @virginmedia can just continue to ignore me and I can terminate the service under non provision of the contract 👍

• 
  Phil Mercer (@pkm1968) reported 6 minutes ago

  @virginmedia hi, is there an issue with your email service, its saying cannot load emails at present. Am VM customer with broadband. Thanks

• 
  Mark Billinge (@MarkBillinge) reported 8 minutes ago

  @virginmedia Using either webmail or iOS mail app can’t get access. Have been given various possible reasons but no solution!!

• 
  Billy Bxrns (@SilverwolfFTW) reported 9 minutes ago

  @virginmedia the wifi has been off for two days?? Is it gonna come back anytime soon? We’re paying for a service we’re not getting. I also have online businesses I need to run!!

• 
  Terry The Face Ellis (@FaceEllis) reported 9 minutes ago

  @virginmedia it's been 5wks now without proper network service and it's STILL not fixed 😡😡😡 but I bet you still charge me the full bill what is due

• 
  Anna (@anna_down) reported 9 minutes ago

  @virginmedia @k_a_murray @virginmedia have you ever tried to speak to your installation team? I just kept getting transferred to “someone who can help” who clearly in fact every time was just someone else to transfer me to - and had to repeat account details and my tale of woe again. Just gave up

• 
  Sarah Ganfield (@SG4T4SG) reported 12 minutes ago

  @virginmedia my whole area continually has issues with slow internet and connections with VM. Despite complaints & recording of issues this continues. All checks say the signal and strength is great-so why does it happen. We are paying through the nose for a substandard service

• 
  darren mitchell (@dazmitch2) reported 13 minutes ago

  @virginmedia 4 days have passed, No response from anyone at Virgin Media........I guess that sums up the level of customer service a longstanding customer should expect....Time to swap to Sky I think.....to which I would urge everybody to do !!!

• 
  kurtis deakin (@InkredibleBulk) reported 14 minutes ago

  @virginmedia Ia appreciate the apology but an honest estimate of time and what's happening would help? Cos sorry doesn't help me. I rely on the Internet to work and when out I rely on it for the cameras so I can keep an eye on my elderly dementia parent.

• 
  Cheryl Phelps-Moran (@chelphelps) reported 16 minutes ago

  After 3hrs of talking to Virgin Media, problem still not sorted in fact we are worse off then before, really not happy. And have to wait four days for technical support, disgraceful.#virginmedia@virginmedia