Virgin Media outages and service status in Middlesbrough, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Middlesbrough, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 6, 12:35 AM GMT+1.
- Internet (55%)
- Wi-fi (36%)
- TV (9%)
The latest reports from users having issues in Middlesbrough come from postal codes TS1 , TS6 , TS3 and TS5 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 6: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Middlesbrough, England
The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Hartlepool, Middlesbrough, Saltburn-by-the-Sea, Billingham, and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees
|
Internet | 20 hours ago |
|
Hartlepool
|
Internet | 5 days ago |
|
Middlesbrough
|
Wi-fi | 6 days ago |
|
Middlesbrough
|
Wi-fi | 11 days ago |
|
Stockton-on-Tees
|
Internet | 14 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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Louise Donaldson (@Loulameg) reported from Stainton and Thornton, EnglandHaving an absolute nightmare with @virginmedia on the phone since Thursday and still no further forward, the staff literally just tell you anything to get you off the phone. Anyone know how I make an official complaint? We’ve had no services for days now
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Sarah-Louise Wilkinson (@Sarahlw_95) reported from New Marske, England@virginmedia is it normal practice for your employees to shout at customers down the phone and then hang up?
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Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England@virginmedia hey virgin media - when I'm told a final figure on my account and find out the agent lied and gave me a higher figure and then your complaint team tell me not to worry it'll be sorted. My contract finished on 30/3 but you've still taken a full month's payment (1/2)
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Shaun Calvert (@Shaunelious) reported from Redcar, England@virginmedia Or asking what outcome they want. Anyway, not long after I get a text saying a technician is coming out that I haven’t agreed to and if I’m not home when they come it’ll cost £25. So I have to call up to cancel that and was then told I can’t add to my complaint….
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia I need some advice and help regarding an urgent issue yet keep getting blocked at every turn. Real good customer service for a longtime customer. Needs sorting
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rachel (@rachsclarke) reported from Middlesbrough, England@virginmedia can you confirm your sky sports red button will be working tonight for the Boro match as there is always problems with it, as if it’s not I’ll purchase the match with a different provider instead. Plenty of notice here for an 19:45 kick off
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Simon (@SimonHolliday13) reported from Thornaby-on-Tees, England@virginmedia Unfortunately it's still not fixed. No TV and no Internet. Both keep dropping in and out intermittently. Which is better than zero service yesterday and I may finally finish that book on conscription I bought in Leeds earlier this year.
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia I wouldn't recommend your media connect app its awful, the booster you sent out does exactly zero, as for blackspots around the house that would be anywhere in the house more than 1.5m from the hub, all the software in the world won't polish the turn you call a superhub
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David Lumb Writer (@LumbWriter) reported from Redcar, England@virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out
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gary doyle (@werbedoyle) reported from Stockton-on-Tees, England@virginmedia hey hey virgin media wifis down. Your web site says it fixed ????
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Jonny Dearlove (@jonnydearlove) reported from Middleton St. George, England@virginmedia Hi. Weve just moved house and are trying to install a new router but house connections look out of date. What is the best contact for someone to help with this as may need someone to come out?
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Stu # Boro Shirts (@Boro_shirts) reported from Billingham, EnglandAnyone else virgin media Internet down billingham?
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rachel (@rachsclarke) reported from Middlesbrough, England@virginmedia You realise we’ve already missed 35 minutes of this 90 minute match? Are you going to be refunding customers due to your inconsistent service
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Simon Clayton (@SiClayton) reported from Stockton-on-Tees, EnglandHi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?
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HannahWhite93 (@HannahWhite93) reported from Hartlepool, EnglandWHY IS VIRGIN MEDIA INTERNET ****??? I JUST WANT TO WATCH YOUTUBE ON MY GOD DAMN TABLET
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RACHEL BULLOCK (@RBullockITV) reported from Eaglescliffe, EnglandHey @virginmedia your WiFi down yet again, third time this week. I’m in TS16 but suspect we are not alone #virginmediadown
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andrea mcdonald (@AndreaAndymac) reported from Redcar, England@virginmedia as per usual the red button not working AGAIN the amount I pay you each month should provide me with a much much better service than this. What are you doing??????
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steven lambert (@stelambert1977) reported from Thornaby-on-Tees, England@virginmedia why is the red button for the football not working? #virginmedia
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Jason N Beck (@beck5ter) reported from Stockton-on-Tees, EnglandQuestion?? how long before Virgin Media shuts down your email if you leave them?? @VirginMediaCorp
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Peter 🐈🎸🕹️🍺♈ (@PeteYourDoom) reported from Hartlepool, England@virginmedia It was working fine, then went off and came back but the hub was flashing green quite quickly. When it renegotiates it's usually slow and steady green flash but this was really quick
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Abdurrahman Kaya (@Abdurrahmank001) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Ultra_View02 offers: * 300,000+ live channels * 65,000+ VODs * PPV events
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Asif Rana (@HounslowParking) reported@bt_uk I'd like to know why your business broadband so called service, can only compound its utter uselessness with skyscraper level brain numbing stupidity? I thought @vmbusiness was utterly indescribably ****, until you came along. You literally make them look like geniuses.
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BEST IPTV (@BestI28294) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers: * 300,000+ live channels * 65,000+ VODs * PPV events
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Steo333🇮🇪 (@steogin01) reported@punishablepress It's virgin media and woke staff who work on that awful programme.
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Told You So (@TYS20212) reported@Oxford_Life @virginmedia The new tv box is absolutely abysmal, the worst “upgrade” in history. If it wasn’t for lack of high speed broadband alternatives here we would be off like a shot.
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Jambo (@The_real_Jambo_) reported@virginmedia @officialprendie I live in this area and lost connection about 20mims ago. Router is flashing red. I work from home, how long will this take to fix?
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Stuart Aird (@StuartA17243) reported@virginmedia After 30 years or so with #virginmedia (telewest days) the price hike as an existing customer has finally pushed me to switch £41 for 250meg todays special renewal price after an offer of £40 on the phone yesterday. Double speed is £27 with sky broadband.
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Cristoir Toibin (@christobinsings) reported@virginmedia absolute shambles of a service today, missed the football and now no Internet again for the last hour. Happy to send me 4 messages to say you've fixed "the issue" Time to move to another provider.
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Nicola Golding (@NicolaG01) reportedDay 3 of no internet and almost zero communication from @virginmedia. Got a text on Friday saying issue fixed (clearly not) and nothing since. Went on the service tracker to sign up for updates. Still nothing.
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david hesketh (@davaecho) reported@virginmedia after 20 years have just cancelled my contract awful customer service your company will be on its knees if this continues