Virgin Media

Virgin Media Outage Report in Middlesbrough, England

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The latest reports from users having issues in Middlesbrough come from postal codes TS3, TS6, TS5 and TS4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Middlesbrough, England 01/11/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Hartlepool, Saltburn-by-the-Sea and Redcar.

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City Problem Type Report Time
United KingdomMiddlesbrough Internet
United KingdomStockton-on-Tees TV
United KingdomStockton-on-Tees Internet
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Wi-fi
United KingdomStockton-on-Tees Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

  • LumbWriter David Lumb Writer (@LumbWriter) reported from Redcar, England

    @virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out

  • JamesGilroy James Gilroy (@JamesGilroy) reported from Yarm, England

    @cyclingbetting @virginmedia Had a similar issue before Christmas. One of their engineers came out, changed router cable and some settings on router. Works champion now

  • TerryFBH Terry Chapman or FBH (@TerryFBH) reported from Yarm, England

    @virginmedia Why does your organisation make it so difficult to raise a complaint? Please advise with whom I may raise this.

  • jonnydearlove Jonny Dearlove (@jonnydearlove) reported from Middleton St. George, England

    @virginmedia Hi. Weve just moved house and are trying to install a new router but house connections look out of date. What is the best contact for someone to help with this as may need someone to come out?

  • CraigScanlon86 ⒸⓇⒶⒾⒼ ⓈⒸⒶⓃⓁⓄⓃ (@CraigScanlon86) reported from Middlesbrough, England

    3 weeks and 2 engineers later and the broadband outage between the hours of 6 and 9 continues, absolute useless from @virginmedia next steps unless engineer 3 can fix this tomorrow is #ofcom and seeing if we can switch providers 👋

  • HannahWhite93 HannahWhite93 (@HannahWhite93) reported from Hartlepool, England

    WHY IS VIRGIN MEDIA INTERNET ****??? I JUST WANT TO WATCH YOUTUBE ON MY GOD DAMN TABLET

  • Core_Legal CoreLegal (@Core_Legal) reported from Stockton-on-Tees, England

    Our phone lines and internet are down at our Wakefield office at the moment due to a national Virgin media issue. We have been advised that this is trying to be rectified as soon as possible and when we have an update from them we will update our social media platforms.

  • Danielson_1991 Daniel Thompson (@Danielson_1991) reported from Hartlepool, England

    @virginmedia I honestly can't deal with being passed around departments again. The problem is the WiFi is weak upstairs and I'm paying for a product thats not fit for service. You advertise intelligent pods to boost connections, all I want is to order one to resolve the issue.

  • Curriepeter1 Currie.peter (@Curriepeter1) reported from Stockton-on-Tees, England

    @virginmedia why is the internet so slow and buffering every day I’m pay for a service that’s not fit suitable

  • Douggy1908 Douggy (@Douggy1908) reported from Hartlepool, England

    @virginmedia I have issues with everything

  • PeteYourDoom Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England

    @virginmedia Waiting on the Medallia survey as the engineer was fab. Want to make sure he gets recognition for his good service

  • TerryFBH Terry Chapman or FBH (@TerryFBH) reported from Yarm, England

    @virginmedia I look forward to receiving your offer regarding the complaints that I already made and have still not received a response. I suppose you could consider this a further complaint that your complaints process is inadequate.

  • PeteYourDoom Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England

    @virginmedia Checked l the internal cabling and all right etc so hopefully just a lose wire somewhere at the cabinet or something the engineer can easily fix. Is there any refund due to lack of service? I pay £67 a month. Can offset that against my mobile phone data

  • Curriepeter1 Currie.peter (@Curriepeter1) reported from Stockton-on-Tees, England

    Why are virgin media so crap so slow and keeps buffering every day we pay for a service that’s not fit for the purpose

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Middlesbrough, England

    @virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!

  • LouiseBaldock Louise Baldock 💙 (@LouiseBaldock) reported from Stockton-on-Tees, England

    2 calls on landline from Asia, using dummy UK phone numbers, pretending to be from Virgin Media, telling me of a problem with the security of my router. Neither liked it when I told them their mother and father would be deeply ashamed if they knew what their son was doing.

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved

  • Douggy1908 Douggy (@Douggy1908) reported from Hartlepool, England

    @virginmedia No nothing I’ve been thorough it all, already your just ****.

  • Boro_shirts Stu # Boro Shirts (@Boro_shirts) reported from Billingham, England

    Anyone else virgin media Internet down billingham?

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia No, just continue to ignore me as they have no idea how to fix it

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • john_docherty_ Jonny_twobowls (@john_docherty_) reported

    Hey @virginmedia my new tv box won’t install and your website won’t let me in to my own account so I can try and get help!

  • jacub32 Jake scullion (@jacub32) reported

    @virginmedia Ive done that and it says signal strength great. The wifi seems to be working now but what happens later when it dips again like it does every night? Even if this signal says bad, all yous say is its not your end so to buy a booster

  • IzukuSauce Miyazaki/宮崎 (@IzukuSauce) reported

    @virginmedia The second time this month the internet went down wtf are you guys doing?

  • Purpleanda Purple (@Purpleanda) reported

    @virginmedia I can’t access some websites using virgin broadband and can’t complete a home test due to technical error. How long will it be down?

  • sbennettuk Stephen Bennett (@sbennettuk) reported

    @HSBC_UK personal banking app on Android suddenly not working. Same issue on O2 mobile data and Virgin media WiFi. Business app works fine. Are you aware of a problem?

  • QuixoticRocket iä iä Alex ftagn 🕹👾 (@QuixoticRocket) reported

    after complaining to @virginmedia about the line constantly going down but being told "no. the service status says its fine - run a test" it's now (officially) down in the area (again, again, again, again). ffs they need to fix their broken junk now

  • stevenmckell Steven Mckell! (@stevenmckell) reported

    At this point @virginmedia should be giving me money every month for their **** show of a service!

  • Jannerman5 Jannerman RN 🇬🇧🇺🇸🇮🇱🇲🇹 (@Jannerman5) reported

    Sat' ain't going well & sod all to do with the two bottles of vino consumed last night 🥴 Virgin media tv channel upgrade & e mail. Quick phone call turns into a tech/media melt down & the oriental Lady sounded so nice too 😡 I need a fukin drink 👏👍 Will update 🤨

  • duchessoffilth DuchessoffilthVIP (@duchessoffilth) reported

    @virginmedia Can someone that is a manager that actuknoes what there are doing please inbox me. I have never in my life experienced such poor service and I can’t get through to anyone that knows what is going on . I am paying for internet package I can’t use and engineers refuse to help.

  • patleenichols Pat 🏳️‍🌈 🟨🟥 (@patleenichols) reported

    If only someone at my letting agents had told me that I had a virgin media specific socket and that I should probably go with them, instead of me have to wait TWO ******* WEEKS FOR INTERNET AT THE END OF MY ******* MASTERS HOLY ****