Virgin Media outages and service status in Middlesbrough, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Middlesbrough, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received Jun 9, 3:04 PM GMT+1.
- TV (44%)
- Internet (30%)
- Wi-fi (15%)
- E-mail (7%)
- Phone (4%)
The latest reports from users having issues in Middlesbrough come from postal codes TS3 , TS5 , TS6 , TS1 and TS7 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 10: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Middlesbrough, England
The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Middlesbrough, Hartlepool, Saltburn-by-the-Sea, Billingham, and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees
|
Internet | 18 hours ago |
|
Middlesbrough
|
Wi-fi | 2 days ago |
|
Middlesbrough
|
Internet | 2 days ago |
|
Stockton-on-Tees
|
Wi-fi | 4 days ago |
|
Middlesbrough
|
Internet | 5 days ago |
|
Stockton-on-Tees
|
Internet | 9 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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ππ ππ πππ₯π€π π π§ππ» (@john_watson_) reported from Redcar, England@dakotafiction @virginmedia Just want an eta of when this will be completed or resolved, can't even watch the firestick! It's obviously an issue looking at the amount of comments on Facebook.
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Liam Batey (@LiamBatey4) reported from Middlesbrough, England@virginmedia what the hell is problem with Wi-Fi ??? Itβs been off for three days wtf
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Adam Cree (@Arcamede) reported from Redcar, England@virginmedia are you having any issues in the North East at all? Our Internet has been awful for the past week!
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia Iβm using a lot of data trying to sort this out as no internet. I feel like Iβm going mad. Your company says ask us for help during these difficult times yet I have and have been treat really shabbily. Iβm so frustrated and angry please help me
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Bryan Light (@UKLightCreation) reported from Middlesbrough, England@virginmedia Got the t-shirt, when I last went through it the resolution was for me to leave and not pay my last bill and see you court which was really helpful
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Mark Walker (@mark770) reported from Stockton-on-Tees, England@virginmedia My issue is bband been down since Thursday night and Friday a tech visit for this morning between 8 and 12. Due to an outage at your end, the visit was incorrectly cancelled as your records showed as "now fixed". We didn't find this until contacting yourselves after 12 today
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Louise Donaldson (@Loulameg) reported from Stainton and Thornton, EnglandHaving an absolute nightmare with @virginmedia on the phone since Thursday and still no further forward, the staff literally just tell you anything to get you off the phone. Anyone know how I make an official complaint? Weβve had no services for days now
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Bryan Light (@UKLightCreation) reported from Middlesbrough, England@virginmedia It's a waste of time tbh, all they do is insist I take the hub out of modem mode and when they do eventually agree you are rubbish and put me through to line faults they either just hang up or the battery on my phone dies
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andrea mcdonald (@AndreaAndymac) reported from Redcar, England@virginmedia No it wasn't. I want to do it when it's convenient for me not virgin media. Thanks for nothing..As well as expecting the customer to do all the work installing the equipment you making the decisions without consultation.Seriously thinking about my 14 day change of mind now.
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Terry Chapman or FBH (@TerryFBH) reported from Yarm, England@virginmedia Why does your organisation make it so difficult to raise a complaint? Please advise with whom I may raise this.
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Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England@virginmedia So when does that happen and why was this not pointed out at any time in the cancellation process. Now I'm not a customer how do I lodge a formal complaint please?
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Bryan Light (@UKLightCreation) reported from Middlesbrough, England@virginmedia Can you improve the stability of your broadband and make massive improvements to your customer services (like actually introduce some sort of customer service)?
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*** Junier (@lenJunier) reported from Middlesbrough, England@virginmedia tried to login to "myvirginmedia" numerous times Forgot password Tried go through reset 6 times Hopeless
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Marc J (@Johnsonator85) reported from Stockton-on-Tees, England@virginmedia Media, I want to cancel
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Matt Greenfield-Westcott (@WheezyRider44) reported from Nunthorpe, England@virginmedia But this has gone on for months, not days or weeks. It can't be that difficult to identify the problem and find a solution.
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steven lambert (@stelambert1977) reported from Thornaby-on-Tees, England@virginmedia why is the red button not working tonight for sky sports?
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Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS π (@citamo) reported from Middlesbrough, England@virginmedia @justwearmasks Instead of employing robots in your impossible to contact call centres and ripping of the public for your shareholders, set up a proper system of customer care which is accessible, helpful, considerate and capable of fixing customer problems quickly and competently.
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Andy Wilmot (@andy_wilmot) reported from Hartlepool, EnglandΒ£40+ a month for WiFi which cuts in and out. Just another day for a @virginmedia customer π€¬π‘
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ππ ππ πππ₯π€π π π§ππ» (@john_watson_) reported from Redcar, England@virginmedia It's working now. Just would have been good to have been informed and kept in the loop that there was an issue being worked on, the status page was useless, stating no issues!
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia My services are suspended. I am housebound,no tv no internet. I only ask for an extension to further my services for one week but company rules and non-existent customer service is really upsetting me. Iβve been a loyal customer and feel betrayed
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ππ₯€ (@Slugy__) reported@SnapeBS @virginmedia Did they go down or just bad hit reg
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Marion Browne (@MarionBrowne42) reported@keithapearson @virginmedia @MartinSLewis I think Yodel can challenge VM. They left a package at my neighbour no2, due to the layout of the close, no2 is nowhere near no3 and the photo of proof is also not no2 unless you are in the next close π€¬ An hour on a chat to discover that the driver is an idiot.
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Dave Warrilow (@argyledavros) reported@vriginmeditif @virginmedia these appear to be impersonating. Your customer service is bad enough as it is.
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andhea (@andhea101) reported@virginmedia mon 8th June L35 postcode internet , TV , phone all off from approx 4am till 12pm....mon 8th June internet , TV , phone all off 10pm till...ongoing it's now 6am Tue 9th...in a world we're a lot of things require internet...what a crap showing from you
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Rhys McCarter (@RhysMcCarter) reported@virginmedia I am currently experiencing broadband issues in the WV13 area. I am trying to attend my university lecture and it is impossible with this crap service!! I need this correcting ASAP!
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Silver age (@Mickelgarth) reported@virginmedia we have had poor internet here for at least a month, if not more. Tonight it is dropping out time and again. Your service is becoming very shoddy. How can I claim conpensation?
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catherineleech (@poppyandoscar) reported@virginmedia what an awful company. Someone I know is selling their house. Not gone through yet while they were out you came and drilled holes in their house and attached cable to the neighbours fence. Went when told to get off their property but you turned up again today.
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Danni (@danni_ox_) reported@PharmacistExpat @virginmedia They could - but their website states broadband is only an issue when itβs broadband only deals, itβs itβs broadband and tv - it says any broadband, therefore anything thatβs in the βnot eligibleβ below, doesnβt count for them
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Tomahawk Kid Β© π΄σ §σ ’σ ³σ £σ ΄σ Ώ (@tartanjammies) reported@JonStone101 @virginmedia @MartinSLewis is it not time for you to look at Virgin Media and their corrupt renewal process? Every 2 years you have to have this dance and they still bugger it up. They needed to treat existing customers fairly.
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Jon P (@jon_pearce) reportedNeed to log on to @virginmedia to cancel my contract and the website appears to not work when using their broadband π€. Somewhat convenient that.