Virgin Media Outage Report in Middlesbrough, England
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The latest reports from users having issues in Middlesbrough come from postal codes TS1, TS3 and TS6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Middlesbrough, England
The most recent Virgin Media outage reports came from the following cities: Saltburn-by-the-Sea, Middlesbrough, Hartlepool, Stockton-on-Tees and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Saltburn-by-the-Sea |
Internet | |
| Middlesbrough |
||
| Middlesbrough |
TV | |
| Middlesbrough |
Total Blackout | |
| Middlesbrough |
Total Blackout | |
| Hartlepool |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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Daniel Thompson
(@Danielson_1991) reported
from
Hartlepool, England
@virginmedia Yeah, appears there's issues with all services until at least 1255 this afternoon
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
******* bullshit when @virginmedia charge u “disconnection fees” they started at £181 then down to £59 because they can’t supply ur new build with their broadband,I’m not cancelling contract u are! sort this out instead of charging ur customers for ur supply issues #bullshit
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David Bakewell
(@davebakey) reported
from
Nunthorpe, England
@UberGeekFanboy @virginmedia This must be the exception not the rule. My own experience is dreadful. Poor Cust service. Shameless hike in fees for no benefit. Several friends have had to leave as they didn’t get what they were promised. 3 words spring to mind. POT, KETTLE & BLACK.
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Fay Brown #projectsnowball
(@AutonomyCounsel) reported
from
Egglescliffe, England
... @virginmedia don't ask us to fix your problems, we're paying you for YOUR SERVICES, not the other way round!
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David Bakewell
(@davebakey) reported
from
Nunthorpe, England
@nickkingone @virginmedia The @virginmedia customer service and product is definitely the joke
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David Bakewell
(@davebakey) reported
from
Nunthorpe, England
@GameOver0197 @virginmedia @bt_uk This must be the exception not the rule. My own experience is dreadful. Poor Cust service. Shameless hike in fees for no benefit. Several friends have had to leave as they didn’t get what they were promised. 3 words spring to mind. POT, KETTLE & BLACK.
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia Both crap waste of a poll
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David Bakewell
(@davebakey) reported
from
Nunthorpe, England
@virginmedia @hickeydave1 I’m no longer interested in your complaints code, after all you weren’t interested in my complaint when it occurred. I’ve left and see no further satisfaction to be gained from your process. I will get huge satisfaction from telling anyone who will listen how poor @virginmedia is
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David Bakewell
(@davebakey) reported
from
Nunthorpe, England
@virginmedia @BigbadJohnny34 This must be the exception not the rule. My own experience is dreadful. Poor Cust service. Shameless hike in fees for no benefit. Several friends have had to leave as they didn’t get what they were promised. 3 words spring to mind. POT, KETTLE & BLACK.
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David Bakewell
(@davebakey) reported
from
Nunthorpe, England
@virginmedia @virginmedia JGS - You can do nothing. You have no access to my account as you often say. You will tell me to call CS on 789 and therein starts the problem. They offer service they can’t or won’t deliver. They are rude. Other than that, read my comments & tweets for detail.
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freddie farkle
(@Freddiefarkle) reported
from
Stockton-on-Tees, England
@beardedian @virginmedia It is about time changes to package or cancel etc should be online
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Chris Renahan
(@chrisrenahan) reported
from
Nunthorpe, England
On hold to @virginmedia for 15 minutes only to receive a recorded message to say they are too busy and to call back tomorrow morning. Customer service at its best!! 😡
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freddie farkle
(@Freddiefarkle) reported
from
Stockton-on-Tees, England
@virginmedia I simply want to be able to reduce my cost substantially due to poor change in circumstances online rather than Face long long waiting to chat on a phone .. and online I can double check read anything that's been suggested before proceeding
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Emma
(@Emfozz) reported
from
Middlesbrough, England
@virginmedia I asked for extension on bill on the 13th until the 27th, was told that was sorted, woke up this morning and been cut off, advisor told me the notes say I was told until the 21st which I wasnt & opened and closed my complaint because nothing else will be done
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David Bakewell
(@davebakey) reported
from
Nunthorpe, England
@virginmedia @BT I tried. It was quite clear that you see no problem in putting my bill up by 325% I gave numerous chances to fix it, you just weren’t interested and now MY only interest is to tell as many people that will listen how bad @virginmedia is. I’ve already left so no going back now.
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Emma
(@Emfozz) reported
from
Middlesbrough, England
@virginmedia I've already filled the form out online for a complaint
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David Bakewell
(@davebakey) reported
from
Nunthorpe, England
@virginmedia @lostinpost DC - perhaps you or your manager should call the CS team on 789 as a mystery customer. You might begin to understand what a liability to the @virginmedia organisation they are.
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David Bakewell
(@davebakey) reported
from
Nunthorpe, England
@virginmedia @liamgreene Good luck with @virginmedia customer services. Their phone lines to that dept are about as reliable as their broadband service. #DropsAllTheTime #AwfulService
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freddie farkle
(@Freddiefarkle) reported
from
Stockton-on-Tees, England
@virginmedia Just seen this ..not really useful I and I suspect thousands of others just want to be able to downgrade or cancel online either by firm filling or live chat (or even quick response emails) .
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David Bakewell
(@davebakey) reported
from
Nunthorpe, England
@lostinpost @virginmedia @virginmedia bad service never ceases to amaze. Got letter to say mobile plan is ending and I’ll be moved to new one. Extra £9 for 1Gb extra data & 1000 more mins when I don’t use what I get now. CS shocking too. I’m out. Bye Bye. #AwfulCompany @bt outperforms you with everything
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rajman4Eva
(@Rajman4Eva) reported
@virginmedia your website is down and so is your broadband wd18. 1st day back in the office don't really need this grief when I'm back
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Sarfraz Khan
(@Sarf1979) reported
Hey, @virginmedia what’s going on with broadband? It’s been down all day and you’re supposedly making upgrades tomorrow so it’ll be down again. Can’t even log in to my account to check service status or log a fault.
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9 ft
(@crooky909) reported
@virginmedia after calling last week to sort out my Internet, I have come he again today to no WiFi in the property. This has gone on now for over 4-5 months. Intermittent service constantly. It's not good enough I will not be renewing my contract at all
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PoisonedApp1e
(@App1ePoisoned) reported
@virginmedia wireless Internet not working?? Cannot get it working after doing all your suggestions and our area service information is down whenever trying to look
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ParentofRascals
(@QadiCharlotte) reported
@virginmedia net has been down every morning since you did ‘maintenance’ (or was that ‘upgrades’?) in OX4 over a week ago and now it has gone completely.
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miaboo
(@miaxox1234) reported
@virginmedia It’s seems like you are getting in a lot of trouble with charging customers this fee, please explain how you think it’s acceptable to charge your customers for 5 years fees over £200 just because you can’t provide VM in our new area?!
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RocketRob
(@RocketRob76) reported
@virginmedia You're internet is down has been for 20 mins. Don't tell me to check your service status webpage as you're website is down due to you doing upgrades. How long is it going to be down for
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Abi Fuller
(@abifuller) reported
@virginmedia Not acceptable - do you think that informing someone at the end of the working day that works are going to happen the next day and they will have no internet service is enough time to ‘plan ahead’ as your email suggests? Please can you provide details where I can make a complaint
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Jane Svensson ❤️🧀❤️ CBE
(@Janie1104) reported
@virginmedia Your customer service is appalling - upgraded recently to watch TV so out of sync it’s like watching something dubbed. 39 mins to speak to someone who says call back in 2 hrs - that’s after doing all the checks on your site first! Trust you will be compensating me?
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michelle willis
(@migz87) reported
@virginmedia That page you have provided guess what?its down and not working