Virgin Media outages and service status in Middlesbrough, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Middlesbrough, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 24, 12:34 PM GMT+1.
- Internet (60%)
- Wi-fi (20%)
- E-mail (5%)
- Total Blackout (5%)
- TV (5%)
- Phone (5%)
The latest reports from users having issues in Middlesbrough come from postal codes TS1 , TS5 , TS7 and TS6 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 24: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Middlesbrough, England
The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Middlesbrough, Saltburn-by-the-Sea, Hartlepool, and Billingham.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees
|
Internet | 3 hours ago |
|
Middlesbrough
|
Phone | 22 hours ago |
|
Middlesbrough
|
Total Blackout | 3 days ago |
|
Middlesbrough
|
Internet | 4 days ago |
|
Middlesbrough
|
Internet | 4 days ago |
|
Middlesbrough
|
Wi-fi | 5 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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Matt Greenfield-Westcott (@WheezyRider44) reported from Nunthorpe, England@virginmedia Is your red button not working again?!?
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Adam Cree (@Arcamede) reported from Redcar, England@virginmedia are you having any issues in the North East at all? Our Internet has been awful for the past week!
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Douggy (@Douggy1908) reported from Hartlepool, England@virginmedia No nothing I’ve been thorough it all, already your just ****.
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Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England@virginmedia Waiting on the Medallia survey as the engineer was fab. Want to make sure he gets recognition for his good service
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia Having a hard time maintaining why I’ve remained so loyal. I’ve been going through a little bad time and ask for help as you publicise only to be treat like a third class citizen. Not happy my problem needs sorting today
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You're a cantaloupe ÂûDHD (@Ben_McBean) reported from Yarm, England@virginmedia I switched it off at the mains at 13:00. Still not working. Also received a vishing message from a fake VM account about these messages.
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Louise Donaldson (@Loulameg) reported from Stainton and Thornton, EnglandHaving an absolute nightmare with @virginmedia on the phone since Thursday and still no further forward, the staff literally just tell you anything to get you off the phone. Anyone know how I make an official complaint? We’ve had no services for days now
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Simon Clayton (@SiClayton) reported from Stockton-on-Tees, EnglandHi @02 @virginmedia has all the allocated of @peterkay_co_uk tickets been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?
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Mark Armstrong (@mark001282) reported from Stainton and Thornton, England@virginmedia It's been going on for 8 weeks. I'm going to document this all and put it online for everyone to see how poor you have been. It's so stressful and you are doing nothing to help
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Marc J (@Johnsonator85) reported from Stockton-on-Tees, England@virginmedia Media, I want to cancel
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Shaun Calvert (@Shaunelious) reported from Redcar, England@virginmedia Red button for virgin, which I know isn’t true as I’ve used it before. I asked to raise complaints several times to which they just ignored before eventually saying they would raise one. He then said it was raised. Never known a complaint raised without someone describing it…
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Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported from Middlesbrough, England@virginmedia No estimated fix time. Just tells me there is a problem in my area which is affecting my service. I already know that.
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Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England@virginmedia great service NOT! Called yesterday to disconnect and was blatantly given incorrect information by the chat agent. Had a call today from another retention agent asking how he could resolve the issues so I explained what happened. (1/2)
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andrea mcdonald (@AndreaAndymac) reported from Redcar, England@virginmedia again I have to go through social media to contact your company. I need to speak with a human regarding your poor customer service
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andrea mcdonald (@AndreaAndymac) reported from Redcar, England@virginmedia as per usual the red button not working AGAIN the amount I pay you each month should provide me with a much much better service than this. What are you doing??????
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gary doyle (@werbedoyle) reported from Stockton-on-Tees, England@virginmedia hey hey virgin media wifis down. Your web site says it fixed ????
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Paul Ryder (@ryderboy24) reported from Hart, England@virginmedia any reason why my broadband is so slow and my bill is so expensive
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Chris Christopher (@Christo72210007) reported from Nunthorpe, England@virginmedia Aaarrrggghhh, red button not working on Sky Sports tonight any idea why?
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Terry Chapman or FBH (@TerryFBH) reported from Yarm, England@virginmedia I look forward to receiving your offer regarding the complaints that I already made and have still not received a response. I suppose you could consider this a further complaint that your complaints process is inadequate.
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BoroMike (@MrTaylorM) reported from New Marske, EnglandLooks like #virginmedia is down again in New Marske. If it’s preventative maintenance they should tell us.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Vargeson (@Si_Vargeson) reported@virginmedia is it usual practice to delay installations without communicating to your new customers? You’ve currently missed 2 instal dates and no comms to let me know to avoid waiting at home for your arrival…. Customer service seem to be unable to provide any detail too😡
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Richard Bignell (@NothingLane) reported@trapdoor456 @virginmedia Nope, but much the same story. Dumped useless Virgin years ago. Now with @zeninternet. Once you start a contract, the price NEVER increases. They're a UK company, so absolutely no overseas call centres and the tech service has been first class.
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BlueTickBob❌ (@mcrobgi) reported@virginmedia thanks for wasting more of my time. You don’t answer the phones, your chat bot repeats itself, you promise to call me at an agreed time & don’t bother ringing me !! Great customer service!!
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Elaine McIntyre (@Elycat) reportedIs @virginmedia down in G40 area? Been without internet now for 2hours @status_is_down
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jpk (@jpk44092120) reported@DeviateDefiant @virginmedia @MoneySupermkt I’ve just left them for exactly the same reason. My contract had ended and they upped my package by £79 and said they couldn’t do it cheaper but new customers were the same price as my old one. No loyalty to a long standing customer
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Mark Williams (@nuts_and_bolts_) reported@DeviateDefiant @virginmedia @MoneySupermkt Can you get Toob in your area? Price and customer service is pretty good, yet to have an issue
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Adrian Weale (@Edeaulx) reportedI would contact you directly @virginmedia but your 'My Virgin Media' website won't allow me to sign in. I assume that this kind of obstructiveness is what got you fined so lavishly by @Ofcom
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John deakins (@Deaks_uk) reported@virginmedia I am trying to get hold of someone to help but I can’t get any support
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Moots (@JJMootts) reportedI swear @virginmedia have to be the most frustrating company to deal with ever!! Absolutely useless customer service.
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Jackson Lamb’s Coat (@ape_steinUK) reported@DeviateDefiant @virginmedia @MoneySupermkt Same here, I was paying £36 for 1GB, end of contract price is £82 and “best” renewal price is £42 IF I take an O2 sim for another fiver a month. Customer price: £26.99 a month. Crooks.