Virgin Media Outage Report in Middlesbrough, England
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The latest reports from users having issues in Middlesbrough come from postal codes TS1 , TS5 , TS6 and TS4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Middlesbrough, England
The most recent Virgin Media outage reports came from the following cities: Hartlepool, Middlesbrough, Stockton-on-Tees, and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Hartlepool
|
Wi-fi | 17 hours ago |
|
Middlesbrough
|
Internet | 2 days ago |
|
Stockton-on-Tees
|
Wi-fi | 12 days ago |
|
Middlesbrough
|
Total Blackout | 12 days ago |
|
Middlesbrough
|
Total Blackout | 12 days ago |
|
Middlesbrough
|
TV | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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Jamie Gilbey (@Poddddddd) reported from Stockton-on-Tees, England@virginmedia It’s not internet related. If it was the all my other devices would have an issue. Tried on numerous occasions to reset the router but it hasn’t fixed the problem. It’s going to need an engineer.
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Danny Taylor (@DannyTaylorDT) reported from Middlesbrough, England@AndyP5693 @ConnorBagan @virginmedia Yeah I checked it, problem in the area, estimated fix by 15:00 💩
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Jo Booth (@JoBooth10) reported from Stockton-on-Tees, England@markeltringham @JimGardnerSNCLP @virginmedia @SteveDustyD He knows he's shit 😂
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Paul Haggie (@ha66ie) reported from Yarm, England@virginmedia you really need more staff. I cannot get through to your retention team. I have wasted hours over different days. God awful waiting times. No updates whatsoever.
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Michael Wicks (@wicks_michael) reported from Middlesbrough, England@virginmedia I got through Ok! Problem is how long it takes to undertake what seems to be a very simple and straightforward task like removing a TIVO box from your package. You are also way too expensive will be looking at other options shortly 🤔
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Eee-lee (@nickeyley) reported from Billingham, England@virginmedia Are you effing kidding me - you're doing it again. Internet has dropped for the second time this month. I wonder what you'd do if I didn't provide payment like you fail to provide service.
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Spock Thornaby🖖 (@Spock_Thornaby) reported from Thornaby-on-Tees, England@JustJanety @virginmedia They have been simply rude and unpleasant. We have been good loyal customers since NTL. We are off now. Disgusted,
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Sara (@HasteukS) reported from Stockton-on-Tees, England@slimbob12 @virginmedia i know how you feel! I’ve been waiting for over hour and a half!!Appalling service!
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Den Butler (@Digital_Den15) reported from Egglescliffe, England@virginmedia Except if your an existing customer, then it's still £68 a month.
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Eee-lee (@nickeyley) reported from Billingham, England@virginmedia You can't even get my name right. It literally says it on my account. Absolutely basic customer service and you can't even do that properly. Shit company with shit service and useless customer support.
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James Hadman (@jimmyhadman) reported from Stockton-on-Tees, England@tescomobile hi guys, really unhappy with service earlier today - exchanges @Tesco Clubcard vouchers to use towards a new Phone for my son, but now I’ve been told I can’t use the vouchers towards a purchase, only deduct from my own bill. @virginmedia here I come!
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MickDude (IndiePenDude) (@MickDude) reported from Redcar, EnglandSo my @virginmedia V6 box is sat with an orange light on and no apps work My broadband has gone off about 15 times in the last 2 weeks but the Service Status and online equipment check says everything is fine!!!! AGAIN!! #Rubbish
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Spock Thornaby🖖 (@Spock_Thornaby) reported from Thornaby-on-Tees, England@JustJanety @virginmedia I’m gong to cancel them st home and with family for the rubbish attitude.
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Michael Wicks (@wicks_michael) reported from Middlesbrough, England@virginmedia Yeh had to call customer support not amused no TV, Phone or Broadband in our area. Engineer on route 😡
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MickDude (IndiePenDude) (@MickDude) reported from Redcar, England@virginmedia broadband down again!!!
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Sara (@HasteukS) reported from Stockton-on-Tees, England@virginmedia Agent has disconnected with no notice, appalling service
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Cj . (@luis70105) reported from Middlesbrough, EnglandSpend a fortune every month for @virginmedia tv and sky, BT sport and guess what somebody has sold most the games in December to amazon prime , absolutely disgraceful , thanks @virginmedia one unhappy customer. Leaving in the morning , you can count on it. What am I paying for!
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Eee-lee (@nickeyley) reported from Billingham, England@virginmedia Don't worry about it chief I'll ring customer services tomorrow 👍🏼
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Just Gill (@Formally_Gill) reported from New Marske, England@virginmedia It was WiFi only, service status wasn't showing any issue, as mentioned, it has appeared to of resolved itself now.
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Adam McClelland (@adam_mcclelland) reported from Stainton and Thornton, EnglandHazel from customer relations at @virginmedia. Rude. Obstructive and defensive! Scare mongering into staying with Virgin! Glad I called instead of my 78yr old grandfather!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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guilty of ABH (@auntieangry) reportedDear @virginmedia can you please explain to me how I can order an additional booster for my woefully inadequate broadband without using my App which does not work and will not let me order a new booster because my broadband is SO ****? I have wasted hours of my time trying
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Stance Taker (@StanceTaker) reported@virginmedia Residential account, but will be cancelling shortly after this poorly managed fiasco 😡 many students and staff teaching from home were let down by this outage
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J-MO (@J_MO80) reported@TGLDAVE @virginmedia Told you, you need to cancel !
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Jason C 🗯 (@Lazrhog) reported@virginmedia Fixed now, thankfully. Coincidental with a power outage in another part of town. I suspect they were linked
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Daz (@scouse1976) reported@mygibbo @virginmedia The service is shocking Alan, I’ve had no TV service off them since Fri, been on phones for over 3 hours and they still haven’t replied to my tweet #shocking #complaintmade
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Luv2Mooch (@luv2mooch) reported@virginmedia we had a letter in December to advise that our internet would be undergoing updates and be down all day 25th. Could you confirm for certain this will be taking place please as important online meetings are scheduled for then. HA5 postal district
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Adam Russian Bot 2021 (@Afolabi59204918) reportedWow #Virginmedia have me on hold for a 1hr 20 mins so far rather than just give me a disconnection date worst ******* company ever
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steve derrick (@stevederrick69) reported@virginmedia Customer services waste of time got through to a advisor after 60 minutes waiting time and she cuts me off THANKS AMY 🤬🤬🤬🤬
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Straight Up Wrestling Podcast (@OneTrueBHITB) reported@virginmedia Are you for real! Your customer service team are not even running at skeleton staff. Automated phone message with same outcome every time. Your taking existing customers who have problems and advertising for new ones. Right now your taking money for less than half service 🤬
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Sian evans (@bendybackthumbs) reported@virginmedia It looks pretty planned to me. Considering they've now moved over the road. And had set up points up and down the street to dump their equiptment overnight. No one down my steet was warned or prepared to have their houses literally shaking.