Virgin Media Outage Report in Middlesbrough, England
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The latest reports from users having issues in Middlesbrough come from postal codes TS1 and TS6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Middlesbrough, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Hartlepool, Stockton-on-Tees, Saltburn-by-the-Sea and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
TV | |
| Middlesbrough |
Internet | |
| Hartlepool |
Wi-fi | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
TV | |
| Hartlepool |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia It's a waste of time tbh, all they do is insist I take the hub out of modem mode and when they do eventually agree you are rubbish and put me through to line faults they either just hang up or the battery on my phone dies
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0
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ScottPhoto
(@smarshallphoto) reported
from
Stockton-on-Tees, England
@gracedavies I had a dream that I Met a Boy Online was used by Virgin Media in a TV advert, and you got paid a ****-ton of money. Does that count?
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HannahWhite93
(@HannahWhite93) reported
from
Hartlepool, England
WHY IS VIRGIN MEDIA INTERNET ****??? I JUST WANT TO WATCH YOUTUBE ON MY GOD DAMN TABLET
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia No, just continue to ignore me as they have no idea how to fix it
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BoroMike
(@MrTaylorM) reported
from
New Marske, England
Looks like #virginmedia is down again in New Marske. If it’s preventative maintenance they should tell us.
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Douggy
(@Douggy1908) reported
from
Hartlepool, England
@virginmedia No nothing I’ve been thorough it all, already your just ****.
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia Got the t-shirt, when I last went through it the resolution was for me to leave and not pay my last bill and see you court which was really helpful
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Mainly wireless but wired issues too
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Jonny Dearlove
(@jonnydearlove) reported
from
Middleton St. George, England
@virginmedia Hi. Weve just moved house and are trying to install a new router but house connections look out of date. What is the best contact for someone to help with this as may need someone to come out?
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia Can you improve the stability of your broadband and make massive improvements to your customer services (like actually introduce some sort of customer service)?
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Douggy
(@Douggy1908) reported
from
Hartlepool, England
@virginmedia I have issues with everything
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!
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Andy Wilmot
(@andy_wilmot) reported
from
Hartlepool, England
£40+ a month for WiFi which cuts in and out. Just another day for a @virginmedia customer 🤬😡
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I wouldn't recommend your media connect app its awful, the booster you sent out does exactly zero, as for blackspots around the house that would be anywhere in the house more than 1.5m from the hub, all the software in the world won't polish the turn you call a superhub
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Rebooting does nothing and service status page says nothing and if it was to do with that it would mean you owe me 5 years worth of credit notes
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Paul Ryder
(@ryderboy24) reported
from
Hart, England
@virginmedia any reason why my broadband is so slow and my bill is so expensive
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julia millington
(@MillingtonJulia) reported
from
Marske-by-the-Sea, England
@virginmedia please can you confirm is there a wifi connection problem in the TS11 area?
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jinny
(@JanetOzer3) reported
@skc177 @virginmedia Hi Steve I am having the same issues as you. I had a chat booked for 11.30 am today but nobody is responding
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Rudolf Schmidt
(@MrRudolfSchmidt) reported
@virginmedia I've rang up 3 times today to cancel a rolling contract on a flat I no longer live in, that's over 90 mins being on hold & transferred until the call ends! I just want to leave my contract, why is this so convoluted?!?
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Jinny
(@JanetOzer3) reported
Where do they train the virginmedia team? School for liars and unhelpful people. I had a chat booked for 11.30am today and after an hour nobody is responding so once again I have been let down. Wake up Richard Branson!
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Matthew Cox🙋🏼♂️
(@MatthewIam22) reported
@virginmedia hello I have logged on to my dads virgin media account as he is not good with computers we can’t access virgin media email account even though we have logged in to his virgin media account but can’t open emails. Can you help us please? Thanks
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Emma Causon-Wood
(@woodsy69e) reported
@virginmedia @mchapple87 Hiya I have been hung up on twice now. Abysmal service. Please can someone call me on 01275 810028.
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🌸🍉
(@0rfzz) reported
@virginmedia Funny, since I can clearly see you telling others on replies the reason for faults and time it will be to resolve. Simple questions really, I'm not asking you to come fix my internet, I'm asking when it will be fixed. But, clearly too much of a task. Have a nice day
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Ashley Kerr
(@AshOnFire1989) reported
@virginmedia Can I have an update on the fault? also, why is it so hard to get a call back from a manager from complaints I've been trying for the last 5 days, there a note on the complaint about the promised call back, every time I ring they say they will ring but never happens
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Ghastous
(@Ghastous) reported
@virginmedia net down again. Such a brill service we pay for.
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Steven Shorrock
(@TournamentSte) reported
@virginmedia How can you treat a loyal customer of 6 years like a this. Hiding behind you system won’t allow. My Router is broken I’d like it fixing
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Babs
(@Babs88743126) reported
@virginmedia Full loss of the service… with no signal coming to the box/house