Virgin Media outages and service status in Middlesbrough, England

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Saltburn-by-the-Sea, Stockton-on-Tees, Hartlepool, Billingham, and Redcar.

City	Problem Type	Report Time
Middlesbrough	Internet	2 days ago
Saltburn-by-the-Sea	Wi-fi	5 days ago
Stockton-on-Tees	TV	5 days ago
Hartlepool	Wi-fi	8 days ago
Saltburn-by-the-Sea	E-mail	8 days ago
Middlesbrough	TV	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

• 
  Michelle Coleman (@stumpy1982) reported 3 minutes ago from Redcar, England

  @virginmedia please sort the red button out!!!! There’s always issues! Wrong commentary on the red button games!

• 
  rachel (@rachsclarke) reported 4 minutes ago from Middlesbrough, England

  @virginmedia Thanks, do you have an ETA of when you’re issue will be resolved? Many of us could of purchased this game with a different streaming service if we knew you would be having the same issues with red button as per usual

• 
  SimonMorrisonPeacock (@simonmp68) reported 8 minutes ago from Thornaby-on-Tees, England

  @virginmedia I have tried phoning and am being passed from pillar to post on chat. I have no services. I’m housebound and cannot do anything. I’ve asked for help as suggested and am receiving none. Very unhappy

• 
  Marc J (@Johnsonator85) reported 15 minutes ago from Stockton-on-Tees, England

  @virginmedia Media, I want to cancel

• 
  Gary Nolan (@gaznolan) reported 16 minutes ago from Stockton-on-Tees, England

  @beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?

• 
  CoreLegal (@Core_Legal) reported 16 minutes ago from Stockton-on-Tees, England

  Our phone lines and internet are down at our Wakefield office at the moment due to a national Virgin media issue. We have been advised that this is trying to be rectified as soon as possible and when we have an update from them we will update our social media platforms.

• 
  Louise Donaldson (@Loulameg) reported 18 minutes ago from Stainton and Thornton, England

  Having an absolute nightmare with @virginmedia on the phone since Thursday and still no further forward, the staff literally just tell you anything to get you off the phone. Anyone know how I make an official complaint? We’ve had no services for days now

• 
  Sarah-Louise Wilkinson (@Sarahlw_95) reported 20 minutes ago from New Marske, England

  @virginmedia is it normal practice for your employees to shout at customers down the phone and then hang up?

• 
  gary doyle (@werbedoyle) reported 24 minutes ago from Stockton-on-Tees, England

  @virginmedia every month I make the same bloody phone call, you are thee worst company ever !!! Customer service is appalling over charged massively for four months,IS any one out there !!!

• 
  rachel (@rachsclarke) reported 26 minutes ago from Middlesbrough, England

  @virginmedia You realise we’ve already missed 35 minutes of this 90 minute match? Are you going to be refunding customers due to your inconsistent service

• 
  Shaun Calvert (@Shaunelious) reported 31 minutes ago from Redcar, England

  @virginmedia Or asking what outcome they want. Anyway, not long after I get a text saying a technician is coming out that I haven’t agreed to and if I’m not home when they come it’ll cost £25. So I have to call up to cancel that and was then told I can’t add to my complaint….

• 
  SimonMorrisonPeacock (@simonmp68) reported 34 minutes ago from Thornaby-on-Tees, England

  @virginmedia I’m using a lot of data trying to sort this out as no internet. I feel like I’m going mad. Your company says ask us for help during these difficult times yet I have and have been treat really shabbily. I’m so frustrated and angry please help me

• 
  Roy1986UTB (@roytomo1970_roy) reported 39 minutes ago from Stockton-on-Tees, England

  @virginmedia I've been on hold four 1hr 20 mins. I need to cancel my account. Please reply

• 
  Mat⚙ (@NotEnoughTECH) reported 40 minutes ago from Ingleby Barwick, England

  Hey @virginmedia what's your support email address in the UK? Your website is absolutely useless in that regard

• 
  Jason N Beck (@beck5ter) reported 45 minutes ago from Stockton-on-Tees, England

  @virginmedia I have been one of your customers for years. We have broadband (used constantly) TV (never switched on) Telephone (only Virgin call it)

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 46 minutes ago from Redcar, England

  @dakotafiction @virginmedia Just want an eta of when this will be completed or resolved, can't even watch the firestick! It's obviously an issue looking at the amount of comments on Facebook.

• 
  Adam (@ajtheladplummy) reported 48 minutes ago from Middlesbrough, England

  @virginmedia Advertises the best fastest and most reliable internet you can get but all you get is buffering. Tried to call support team all you get is automated options, please select your option blah blah and all you get is we will send you a link. I want to speak to a human!

• 
  Bryan Light (@UKLightCreation) reported 49 minutes ago from Redcar, England

  @virginmedia No, just continue to ignore me as they have no idea how to fix it

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 56 minutes ago from Redcar, England

  @virginmedia @dakotafiction And still website says no issues!!

• 
  Danny Taylor (@DannyTaylorDT) reported 58 minutes ago from Middlesbrough, England

  Every single championship midweek fixtures, there’s always an issue with the red button. They either forget to turn the game on or instead they’ve now managed to put the wrong commentary on. Sort it out @virginmedia @SkyFootball. Wrong commentary on the Boro game

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BRIAN HEALY (@XBRIAN501) reported 3 minutes ago

  @ServeOnlyGod @rtenews RTE & VIRGIN MEDIA needs to be locked down like the ports & Oil reserves

• 
  Waggy Mama (@WaggyMama) reported 11 minutes ago

  @footballontnt is there an issue with streaming of Porto v NFFC? Quality on Virgin TV is awful @virginmedia

• 
  Daniel_DOA4 (PSN) & Daniel DOA4 (XBOX) (@Daniel_DOA4) reported 12 minutes ago

  @virginmedia even though I haven’t been happy with my service it has been good most of the time, mind other companies I’ve been with are more consistent. However, I didn’t even realise at the time but upgraded my broadband package with you and am now going to pay less+4 Netflix 2

• 
  Darren Coomer (@coomerdarren) reported 12 minutes ago

  @O2 What an absolute joke of a company since virgin media i can't access my O2 app spoken to 2 people who said they will get this issue resolved & again nothing i still can't us the O2 app because I need a virgin account ******* sort it out !!

• 
  Garry (@paragaz) reported 13 minutes ago from Streetly, England

  @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

• 
  Jane Samuels (@janeamanda67) reported 13 minutes ago

  @virginmedia our television signal has been awful since Tuesday. Picture is pixelated and scrambled. I’ve phoned customer service 4 times! Today I have been told the issue won’t be resolved until next Friday! Totally unacceptable

• 
  Sharon Hall (@sharonmariahall) reported 13 minutes ago

  @virginmedia @El_Lloydie Dont bother. You wont get any satisfaction. I sent a webform complaint in 27 march and an email to the CEO last weekend. Still waiting for a response

• 
  Highflier_100 (@highflier_100) reported 15 minutes ago

  @virginmedia who can I talk to about the poor service you provide to your broadband customers? My contract ends in a month and I can’t wait to get rid!

• 
  Thomas White (@DebisGarcia) reported 16 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV23 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Marcus Keane (@TelfordMemories) reported 19 minutes ago

  Virgin Broadband has now gone down twice within the last 48 Hrs in the TF7 area in Telford @virginmedia might be time to change Suppliers 😡