Virgin Media outages and service status in Middlesbrough, England

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Hartlepool, Saltburn-by-the-Sea, Middlesbrough, and Billingham.

City	Problem Type	Report Time
Stockton-on-Tees	Wi-fi	12 days ago
Hartlepool	Internet	13 days ago
Stockton-on-Tees	TV	13 days ago
Saltburn-by-the-Sea	Total Blackout	14 days ago

Community Discussion

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Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

• 
  Bryan Light (@UKLightCreation) reported 5 minutes ago from Middlesbrough, England

  @virginmedia Got the t-shirt, when I last went through it the resolution was for me to leave and not pay my last bill and see you court which was really helpful

• 
  Jason N Beck (@beck5ter) reported 5 minutes ago from Stockton-on-Tees, England

  @virginmedia I have been one of your customers for years. We have broadband (used constantly) TV (never switched on) Telephone (only Virgin call it)

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 8 minutes ago from Redcar, England

  @DanWalk32531219 @virginmedia Just checked at 2am, finally back up again, though poor speeds on a speed test, hopefully will improve by the morning 🤞

• 
  Shaun Calvert (@Shaunelious) reported 18 minutes ago from Redcar, England

  @virginmedia I’ve got 16 months left on my current contract but I’d like to cancel it as I have good reason

• 
  Matt Greenfield-Westcott (@WheezyRider44) reported 18 minutes ago from Nunthorpe, England

  @virginmedia Is your red button not working again?!?

• 
  SimonMorrisonPeacock (@simonmp68) reported 19 minutes ago from Thornaby-on-Tees, England

  @virginmedia I have tried phoning and am being passed from pillar to post on chat. I have no services. I’m housebound and cannot do anything. I’ve asked for help as suggested and am receiving none. Very unhappy

• 
  Peter 🐈🎸🕹️ (@PeteYourDoom) reported 20 minutes ago from Hartlepool, England

  @virginmedia Waiting on the Medallia survey as the engineer was fab. Want to make sure he gets recognition for his good service

• 
  Gary Nolan (@gaznolan) reported 22 minutes ago from Stockton-on-Tees, England

  @virginmedia hey virgin media - when I'm told a final figure on my account and find out the agent lied and gave me a higher figure and then your complaint team tell me not to worry it'll be sorted. My contract finished on 30/3 but you've still taken a full month's payment (1/2)

• 
  Matt Greenfield-Westcott (@WheezyRider44) reported 25 minutes ago from Nunthorpe, England

  @virginmedia But this has gone on for months, not days or weeks. It can't be that difficult to identify the problem and find a solution.

• 
  Daniel Thompson (@Danielson_1991) reported 25 minutes ago from Hartlepool, England

  @virginmedia I honestly can't deal with being passed around departments again. The problem is the WiFi is weak upstairs and I'm paying for a product thats not fit for service. You advertise intelligent pods to boost connections, all I want is to order one to resolve the issue.

• 
  Mark Walker (@mark770) reported 34 minutes ago from Stockton-on-Tees, England

  @virginmedia JS, have you taken the time to read the thread through? It would appear not as your previous colleague intimated that you would be looking at auto-comp issue when I notified you that the issue had been resolved though you mentioned nothing about that.

• 
  Peter 🐈🎸🕹️🍺♈ (@PeteYourDoom) reported 35 minutes ago from Hartlepool, England

  @virginmedia It was working fine, then went off and came back but the hub was flashing green quite quickly. When it renegotiates it's usually slow and steady green flash but this was really quick

• 
  gary doyle (@werbedoyle) reported 36 minutes ago from Stockton-on-Tees, England

  @virginmedia hey hey virgin media wifis down. Your web site says it fixed ????

• 
  RACHEL BULLOCK (@RBullockITV) reported 49 minutes ago from Eaglescliffe, England

  Hey @virginmedia your WiFi down yet again, third time this week. I’m in TS16 but suspect we are not alone #virginmediadown

• 
  Gary Nolan (@gaznolan) reported 51 minutes ago from Stockton-on-Tees, England

  @virginmedia great service NOT! Called yesterday to disconnect and was blatantly given incorrect information by the chat agent. Had a call today from another retention agent asking how he could resolve the issues so I explained what happened. (1/2)

• 
  CDBarnezy (@cdbarnezy) reported 51 minutes ago from Middlesbrough, England

  @vonobox @stepickering @virginmedia It's my job… it's the same as anything other work from home job I've never had this problem before so I never though of needing a back up hotspot ect.

• 
  Currie.peter (@Curriepeter1) reported 55 minutes ago from Stockton-on-Tees, England

  Why are virgin media so crap so slow and keeps buffering every day we pay for a service that’s not fit for the purpose

• 
  julia millington (@MillingtonJulia) reported 55 minutes ago from Marske-by-the-Sea, England

  @virginmedia please can you confirm is there a wifi connection problem in the TS11 area?

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 55 minutes ago from Redcar, England

  @virginmedia @dakotafiction Same here ts10, broadband is down, your status says no issues!

• 
  Simon (@SimonHolliday13) reported 60 minutes ago from Thornaby-on-Tees, England

  @virginmedia Unfortunately it's still not fixed. No TV and no Internet. Both keep dropping in and out intermittently. Which is better than zero service yesterday and I may finally finish that book on conscription I bought in Leeds earlier this year.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Green (@pgreen83) reported 53 seconds ago

  @virginmedia Could you reply to my DM? Absolutely shocking service with no accountability. £120 a month for what? No service, no customer service! Potentially you are in breach of contract and now ignoring customer complaints. Not a good look this!!

• 
  Mr Daryl T Catpiss (@DarylCatpiss) reported 4 minutes ago

  @virginmedia @TheAFC0522 Yeah what if I want to watch them on my big TV that I bought to watch my virgin media service on?

• 
  Virgin Media News (@VirginMediaNews) reported 4 minutes ago

  Post-mortems are due to be carried out today on the bodies of five teenagers who died in a head-on collision on the M9 in Co Kildare in the early hours of yesterday morning. Gardaí say their car was driving the wrong way down the motorway when the crash happened. Three women and a 7-year-old boy, who were travelling in the second car, remain in hospital with critical and serious injuries. 📺 More on Virgin Media PLAY

• 
  Adrian Caswell (@CaswellAdrian) reported 6 minutes ago

  @bmstewart2004 The same with Virgin Media a few months ago. If they hadn’t been so greedy they would still have a customer. I’ll never go back to a big corporation if there’s an alternative.

• 
  Andy Nicholls 🫧⚒️✝️ (@andy_nicks60) reported 9 minutes ago

  So @virginmedia after 15 years as a customer for broadband don’t deem you worthy of a recordable 360 box if you want to use them as a sole provider instead of Sky and only offer a streaming box that won’t work if your internet goes down. #AwfulCustomerService #Sky

• 
  cheryl blake (@BlakeyCb48) reported 9 minutes ago

  @virginmedia I hope you’re going to compensate everyone for the lack of service we haven’t had !

• 
  Margaret Miller (@Margare87468895) reported 10 minutes ago

  @gnh_Eastwall I hear this poor girl is 18! I'm doing jail for life if it was my 18 year old daughter ! I'm so ******* angry ! Why is this being swept under the carpet? RTE ? VIRGIN media? Main stream media ! ??????FFS 😡😡😡

• 
  Iain Sankey (@IainSankey) reported 12 minutes ago

  Appalled at Virgin Media @virginmedia I was paying £105 a month for a TV package and landline phone I never use. All I want is the broadband. So I try to fix this and get told that having the internet alone will cost more more than the 'improved' £65 contract for all 3 things!

• 
  Martin Paul (@martinianpaul) reported 12 minutes ago

  @virginmedia my bill has just shot up. Who do I need to speak to to get it down or get me out?

• 
  Krystle (@vdaybabygirl85) reported 18 minutes ago

  @virginmedia Imagine for weeks upon weeks your internet has not been working. Can't connect on chat as no data and WiFi not working. Ran out of data repeatedly and have had to top up eSims And U have the AUDACITY to say my services will be suspended for non payment. No thanks