Virgin Media outages and service status in Middlesbrough, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Middlesbrough, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 16, 6:34 PM GMT+1.
- TV (39%)
- Internet (35%)
- Wi-fi (19%)
- E-mail (3%)
- Total Blackout (3%)
The latest reports from users having issues in Middlesbrough come from postal codes TS3 , TS6 , TS5 , TS1 and TS7 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Middlesbrough, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Hartlepool, Stockton-on-Tees, Saltburn-by-the-Sea, Billingham, and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough
|
Internet | 2 days ago |
|
Middlesbrough
|
2 days ago | |
|
Hartlepool
|
Wi-fi | 2 days ago |
|
Middlesbrough
|
TV | 3 days ago |
|
Middlesbrough
|
Internet | 3 days ago |
|
Middlesbrough
|
Internet | 4 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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Louise Baldock π (@LouiseBaldock) reported from Stockton-on-Tees, England2 calls on landline from Asia, using dummy UK phone numbers, pretending to be from Virgin Media, telling me of a problem with the security of my router. Neither liked it when I told them their mother and father would be deeply ashamed if they knew what their son was doing.
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Matβ (@NotEnoughTECH) reported from Ingleby Barwick, EnglandHey @virginmedia what's your support email address in the UK? Your website is absolutely useless in that regard
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βΈββΆβΎβΌ ββΈβΆββββ (@CraigScanlon86) reported from Middlesbrough, England3 weeks and 2 engineers later and the broadband outage between the hours of 6 and 9 continues, absolute useless from @virginmedia next steps unless engineer 3 can fix this tomorrow is #ofcom and seeing if we can switch providers π
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Douggy (@Douggy1908) reported from Hartlepool, England@virginmedia No nothing Iβve been thorough it all, already your just ****.
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Liam Batey (@LiamBatey4) reported from Middlesbrough, England@virginmedia what the hell is problem with Wi-Fi ??? Itβs been off for three days wtf
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia Having a hard time maintaining why Iβve remained so loyal. Iβve been going through a little bad time and ask for help as you publicise only to be treat like a third class citizen. Not happy my problem needs sorting today
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Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England@virginmedia I have been one of your customers for years. We have broadband (used constantly) TV (never switched on) Telephone (only Virgin call it)
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BoroMike (@MrTaylorM) reported from New Marske, EnglandLooks like #virginmedia is down again in New Marske. If itβs preventative maintenance they should tell us.
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Chloe (@chlowilson__) reported from Redcar, EnglandVirgin media wifi is down again.. surprise, surprise
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Mark Armstrong (@mark001282) reported from Stainton and Thornton, England@virginmedia It's been going on for 8 weeks. I'm going to document this all and put it online for everyone to see how poor you have been. It's so stressful and you are doing nothing to help
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia Rebooting does nothing and service status page says nothing and if it was to do with that it would mean you owe me 5 years worth of credit notes
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ππ ππ πππ₯π€π π π§ππ» (@john_watson_) reported from Redcar, EnglandOur broadband in TS10 has been down all day, the status page says no issues, but self test says there is no connection @virginmedia - is this related to the issues at Roseberry Square, Redcar, and when will it be resolved. So far no communication from you!
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steven lambert (@stelambert1977) reported from Thornaby-on-Tees, England@virginmedia Finally red button service working on Virgin. Only missed half of the @Boro match!! ;however commentary is from the Blackburn match. #PoorService #virginmedia
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Bryan Light (@UKLightCreation) reported from Middlesbrough, England@virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!
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Mark Walker (@mark770) reported from Stockton-on-Tees, England@virginmedia An area outage with something your end caused my issue (no bband) to flag as being resolved at your end. That was not the case in slightest (still without bband) and the tech appt this morning being cancelled but no notification
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia I have tried phoning and am being passed from pillar to post on chat. I have no services. Iβm housebound and cannot do anything. Iβve asked for help as suggested and am receiving none. Very unhappy
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Bryan Light (@UKLightCreation) reported from Middlesbrough, England@virginmedia Got the t-shirt, when I last went through it the resolution was for me to leave and not pay my last bill and see you court which was really helpful
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Marc J (@Johnsonator85) reported from Stockton-on-Tees, England@virginmedia Media, I want to cancel
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steven lambert (@stelambert1977) reported from Thornaby-on-Tees, England@virginmedia why is the red button not working tonight for sky sports?
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Rach Hudson β€οΈ (@rachelhudson84) reported from Thornaby-on-Tees, England@virginmedia TS17 down too
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Sabian (@GymItalian83) reported@Benleo @virginmedia I think most companies have rubbish customer service. Only good thing about Virgin is their broadband is decent
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Moonman (@Moonmanthrunner) reported@virginmedia 4th day of no tv and none of the projected fix dates or times met. Compensation if and when fixed?
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SiΓ’n β π΄σ §σ ’σ ·σ ¬σ ³σ Ώ π¬π§ (@Sian_J247) reported@Benleo @virginmedia Wait wait I can top that, daughter has sky broadband, it went off about 2 months ago, she's rung & rung, told they can't check her service or book an engineer, took the payment last month, this month took 2. Still say they can't check anything. OMFG what a load of rubbish!!
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Carrie (@IamCarrieagain) reportedOh damn. Email from Virgin noting I haven't set up my new hub. Apparently, my old one will be switched off 5 days after delivery of the new one. They didn't tell me that when they told me it had to be replaced. Not sure I have the spoons to sort it in time @virginmedia
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Poli π€ (@CryptoPoli) reported@virginmedia have got to be the worst Customer Service I've ever had to deal with. 9 days of no internet, no email or text communication from them on the repairs, endless phone calls to them, missed engineer dates, rescheduled engineer visits without being informed. THE WORST!
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davidthorpedecorator (@dthorpedecor) reported@virginmedia tv is not working and the cup final is on at 3 any update?
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Lesley (@ParattiNo1) reported@virginmedia Down in Chelsea. Totally not good enough
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Sue Metcalf. π (@suemetty) reported@virginmedia There is no signal apparently there is a known issue in my postcode NE8 3JP
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Dave Thorn (@AFCMan_Uk) reported@virginmedia Oh, I probably have, but I'm sure you guys are going to charge me through the nose for leaving my contract early, and all because you can't be bothered to provide a better service. No wonder you keep losing long-standing customers.
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Jamie Reynolds (@JamieReynolds92) reported@virginmedia When building a package theres no option for recording boxes? Surely if your becoming a stream service the price should reflect that?