Virgin Media

Virgin Media Outage Report in Middlesbrough, England

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The latest reports from users having issues in Middlesbrough come from postal codes TS3, TS1 and TS6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Middlesbrough, England 01/22/2026 16:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Saltburn-by-the-Sea, Hartlepool, Stockton-on-Tees and Redcar.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Internet
United KingdomSaltburn-by-the-Sea Internet
United KingdomMiddlesbrough E-mail
United KingdomMiddlesbrough TV
United KingdomMiddlesbrough Total Blackout
United KingdomMiddlesbrough Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

  • Formally_Gill Just Gill (@Formally_Gill) reported from New Marske, England

    @virginmedia It was WiFi only, service status wasn't showing any issue, as mentioned, it has appeared to of resolved itself now.

  • HasteukS Sara (@HasteukS) reported from Stockton-on-Tees, England

    @virginmedia Agent has disconnected with no notice, appalling service

  • ha66ie Paul Haggie (@ha66ie) reported from Yarm, England

    @virginmedia you really need more staff. I cannot get through to your retention team. I have wasted hours over different days. God awful waiting times. No updates whatsoever.

  • MickDude MickDude (IndiePenDude) (@MickDude) reported from Redcar, England

    @virginmedia broadband down again!!!

  • Formally_Gill Just Gill (@Formally_Gill) reported from Thornaby-on-Tees, England

    @virginmedia It's not a service issue. It's never worked. The phone line doesnt appear to be activated

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia Issues described nothing to do with my problem. TV goes off after 20 mins. Sound only. New HDMI lead did not solve problem was told to ring back just cannot get anyone to speak to. Can’t watch TV over a week now. Not good

  • gaussey 𝙼𝚒𝚌𝚑𝚊𝚎𝚕 (@gaussey) reported from Redcar, England

    @virginmedia it’s a terrible state of affairs when you have to be told by an engineer there’s been an area fault for two weeks and you don’t know what is causing it or how to fix it.

  • HasteukS Sara (@HasteukS) reported from Stockton-on-Tees, England

    @slimbob12 @virginmedia i know how you feel! I’ve been waiting for over hour and a half!!Appalling service!

  • Poddddddd Jamie Gilbey (@Poddddddd) reported from Stockton-on-Tees, England

    @virginmedia It’s not internet related. If it was the all my other devices would have an issue. Tried on numerous occasions to reset the router but it hasn’t fixed the problem. It’s going to need an engineer.

  • PeteYourDoom Peter (@PeteYourDoom) reported from Hartlepool, England

    @virginmedia Wired is fine. Wifi is fine but degrades on the first floor. Never used to be bad so wondering if faulty hub 3 or software change

  • nickeyley Eee-lee (@nickeyley) reported from Billingham, England

    @virginmedia Are you effing kidding me - you're doing it again. Internet has dropped for the second time this month. I wonder what you'd do if I didn't provide payment like you fail to provide service.

  • JoBooth10 Jo Booth (@JoBooth10) reported from Stockton-on-Tees, England

    @markeltringham @JimGardnerSNCLP @virginmedia @SteveDustyD He knows he's shit 😂

  • Spock_Thornaby Spock Thornaby🖖 (@Spock_Thornaby) reported from Thornaby-on-Tees, England

    @JustJanety @virginmedia I’m gong to cancel them st home and with family for the rubbish attitude.

  • Spock_Thornaby Spock Thornaby🖖 (@Spock_Thornaby) reported from Thornaby-on-Tees, England

    @JustJanety @virginmedia They have been simply rude and unpleasant. We have been good loyal customers since NTL. We are off now. Disgusted,

  • AmyIrving Amy Irving (@AmyIrving) reported from Egglescliffe, England

    Loving the customer service @virginmedia today- no fuss or hassle and the man I spoke to saved me money off my monthly bills thank you!

  • alcampion alan (@alcampion) reported from Stillington, England

    @virginmedia it’s slightly better now but these issues keep a curing now and then but nothing gets done about it I rang about a month ago with same problem so you’re team said they will give a reduction in my bill the following month but that never happened so I’m done with you.

  • MickDude MickDude (IndiePenDude) (@MickDude) reported from Redcar, England

    So my @virginmedia V6 box is sat with an orange light on and no apps work My broadband has gone off about 15 times in the last 2 weeks but the Service Status and online equipment check says everything is fine!!!! AGAIN!! #Rubbish

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia I’ve been trying for a week now to get an issue sorted with my TV. Keep getting cut off or not able to get through. Tried e-mail no reply I am now very unhappy,box keeps going sound only every 20 mins. Done all the checks says nothing wrong! Clearly!

  • wicks_michael Michael Wicks (@wicks_michael) reported from Middlesbrough, England

    @virginmedia I got through Ok! Problem is how long it takes to undertake what seems to be a very simple and straightforward task like removing a TIVO box from your package. You are also way too expensive will be looking at other options shortly 🤔

  • thenatureboiiii cleveland216 (@thenatureboiiii) reported from Redcar, England

    @Monster_minder @virginmedia That's becos the tivo box is a piece of shit

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BarryShawkins Simon (@BarryShawkins) reported

    @virginmedia @ldnparks Very disappointing response - I'm also a Virgin Media customer but will be thinking twice about giving my custom to a company that disregards people's safety in this way.

  • tonyhawken Anthony John Hawken (@tonyhawken) reported

    @virginmedia Internet down yet again. What is it with Virgin Media? Only seem to have a day or two of Internet with it going down.

  • WelshWestwood 𝙒𝙚𝙡𝙨𝙝𝙒𝙚𝙨𝙩𝙬𝙤𝙤𝙙 | 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@WelshWestwood) reported

    @virginmedia I am aware & ive been doing tests everyday, but everyday is the same issue, always down it is for so many hours downtime, always says it'll be fixed by 3pm but yet it's been fixed but still having faults how is this possible if its been or being fixed on the day?

  • RicieriEnoy Enoy Ricieri (@RicieriEnoy) reported

    @VMO2News @virginmedia @goodthingsfdn Would be great if u could provide the service I'm paying for

  • MattX1971 Matt (@MattX1971) reported

    @virginmedia Same bog standard cut and paste reply then. This must be the 7th or 8th outage this year so far but you simply spew out the same crap as usual.

  • Hadronization Augustus (@Hadronization) reported

    @virginmedia ..can you confirm roscam, Galway outage and turnaround time please? I've done all the troubleshoot tips on my end.

  • doitbycycle Neil Mitchell (@doitbycycle) reported

    @virginmedia Too late, you’ve lost a very long standing customer who paid you a lot of money over many years. I think Virgin Media need to look after their customers as an effective business model.

  • D42894399 D. (@D42894399) reported

    @virginmedia There isn't an issues, my account was suspended for not paying a bill when all bills are paid, it was an error on my account, it's sorted now. Hours later whilst I'm working at home :|

  • sarahighbury Twinnez (@sarahighbury) reported

    @virginmedia Hi I managed to fix it

  • D42894399 D. (@D42894399) reported

    @Catlord568 @virginmedia Absolute piss take, I paid out of my bt contract due to only getting 26mbps, now my virgin BB is great but the customer service is a disgrace, jump through 20 hoops before you get a sniff at speaking to a human