Virgin Media outages and service status in Middlesbrough, England

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Saltburn-by-the-Sea, Stockton-on-Tees, Hartlepool, and Billingham.

City	Problem Type	Report Time
Middlesbrough	Wi-fi	23 hours ago
Saltburn-by-the-Sea	Internet	2 days ago
Stockton-on-Tees	Internet	2 days ago
Hartlepool	TV	10 days ago
Middlesbrough	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

• 
  Simon Clayton (@SiClayton) reported 44 seconds ago from Stockton-on-Tees, England

  Hi @02 @virginmedia has all the allocated of @peterkay_co_uk tickets been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

• 
  Peter 🐈🎸🕹️ (@PeteYourDoom) reported 3 minutes ago from Hartlepool, England

  @virginmedia Checked l the internal cabling and all right etc so hopefully just a lose wire somewhere at the cabinet or something the engineer can easily fix. Is there any refund due to lack of service? I pay £67 a month. Can offset that against my mobile phone data

• 
  You're a cantaloupe ÂûDHD (@Ben_McBean) reported 6 minutes ago from Yarm, England

  @virginmedia I switched it off at the mains at 13:00. Still not working. Also received a vishing message from a fake VM account about these messages.

• 
  AllpointsTV - Jamie (@AllpointsTV) reported 7 minutes ago from Guisborough, England

  @virginmedia so trying to get an engineer to fix my 1gb internet after days of it running at sub 200mb and disconnecting at midnight it’s now been off for over a day . I just kept being told try again in one hour

• 
  Sarah-Louise Wilkinson (@Sarahlw_95) reported 9 minutes ago from New Marske, England

  @virginmedia is it normal practice for your employees to shout at customers down the phone and then hang up?

• 
  Shaun Calvert (@Shaunelious) reported 13 minutes ago from Redcar, England

  @virginmedia Red button for virgin, which I know isn’t true as I’ve used it before. I asked to raise complaints several times to which they just ignored before eventually saying they would raise one. He then said it was raised. Never known a complaint raised without someone describing it…

• 
  Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported 14 minutes ago from Middlesbrough, England

  @virginmedia No estimated fix time. Just tells me there is a problem in my area which is affecting my service. I already know that.

• 
  RACHEL BULLOCK (@RBullockITV) reported 17 minutes ago from Eaglescliffe, England

  Hey @virginmedia your WiFi down yet again, third time this week. I’m in TS16 but suspect we are not alone #virginmediadown

• 
  Andy Wilmot (@andy_wilmot) reported 23 minutes ago from Hartlepool, England

  £40+ a month for WiFi which cuts in and out. Just another day for a @virginmedia customer 🤬😡

• 
  HannahWhite93 (@HannahWhite93) reported 23 minutes ago from Hartlepool, England

  WHY IS VIRGIN MEDIA INTERNET ****??? I JUST WANT TO WATCH YOUTUBE ON MY GOD DAMN TABLET

• 
  Currie.peter (@Curriepeter1) reported 28 minutes ago from Stockton-on-Tees, England

  Why are virgin media so crap so slow and keeps buffering every day we pay for a service that’s not fit for the purpose

• 
  ben (@benrelton) reported 29 minutes ago from Hartlepool, England

  Broadband is down in our area, but can’t register loss of service on the website - just won’t work. Any ideas? @virginmedia

• 
  Gary Nolan (@gaznolan) reported 30 minutes ago from Stockton-on-Tees, England

  @virginmedia any chance we'll get reimbursed for the service outage in the TS20 postcode? 2 days we've had a fault

• 
  Shaun Calvert (@Shaunelious) reported 34 minutes ago from Redcar, England

  @virginmedia I’ve cancelled the visit but why should I have to call back in the first place to cancel a visit I didn’t agree to? I wanted it adding to my initial complaint or raising separately but no one was interested. Cancel my contract

• 
  andrea mcdonald (@AndreaAndymac) reported 38 minutes ago from Redcar, England

  @virginmedia No it wasn't. I want to do it when it's convenient for me not virgin media. Thanks for nothing..As well as expecting the customer to do all the work installing the equipment you making the decisions without consultation.Seriously thinking about my 14 day change of mind now.

• 
  Chloe (@chlowilson__) reported 39 minutes ago from Redcar, England

  Virgin media wifi is down again.. surprise, surprise

• 
  Jonny Dearlove (@jonnydearlove) reported 42 minutes ago from Middleton St. George, England

  @virginmedia Hi. Weve just moved house and are trying to install a new router but house connections look out of date. What is the best contact for someone to help with this as may need someone to come out?

• 
  Michael Wicks (@wicks_michael) reported 51 minutes ago from Middlesbrough, England

  @virginmedia what’s going on with your website unable to access via my O2 or Vodafone mobile network. No problems with any other websites 😡

• 
  The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported 51 minutes ago from Stockton-on-Tees, England

  @virginmedia DM me so I can give contact details. Don’t think it would cause a problem but I’d worry about affecting neighbours services or possible future services should we come back to you.

• 
  Bryan Light (@UKLightCreation) reported 58 minutes ago from Redcar, England

  @virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael Davies (@snaggygecko) reported 7 minutes ago

  @virginmedia can not believe that a agent wanted to factory reset the router when a customer calls up with an issue he I have a errors on bbc and slow speeds , even though I work for virgin media . Absolute nightmare need to get a engineer out to resolve the issue

• 
  Ian Lythgoe (@IanLythgoe4) reported 8 minutes ago

  Wish never signed a new contract with virgin media customer service is **** been waiting over a week for a new box gone online to chase and nothing been ordered. Ever since had an upgrade to new software nothing but problems @virginmedia

• 
  What would Ash do ? (@posivisionary) reported 9 minutes ago

  @virginmedia broadband down AGAIN. Since last night and still not fixed. Come on now !!!!

• 
  thisisthatian (@thisisthatian) reported 15 minutes ago

  @Simon_Whale @virginmedia They're the kind of company who are all nice when things go their way When there's a problem, or you leave them, they become piss poor, ignorant and hostile After all our issues, they often send salesmen to our door asking for is to switch I usually threaten them with violence

• 
  Paul Vine (@Paul_Vine1) reported 16 minutes ago

  @Simon_Whale @virginmedia Horrific company. So disappointed since we joined them in December. So many broken promises.

• 
  LK 🏴‍☠️🚩 (@LK_Yanited) reported 19 minutes ago

  @Simon_Whale @virginmedia Had to move away from them last year absolute joke of a company. Constantly lying about their speeds, work always seemed to be happening affecting the network and the yearly price rises were eye watering. Their customer service is also laughable to top it off

• 
  Ali@Makely (@MakelyStudio) reported 22 minutes ago

  the thing AI has never once been able to do is walk into a room, understand the real problem before anyone's articulated it, and make a call that changes the direction of the product. I've done that at Sky, Virgin Media, NatWest and Citibank. that's still the job. and it always will be.

• 
  Thomas feerick (@Thomasf47338694) reported 24 minutes ago

  @GarethOCal Is there any chance gareth that they would bring back the simulcasts? They were great 2fm with network 2. Maybe irelands classic hits with virgin media?

• 
  James (@Jenno16) reported 27 minutes ago

  So @virginmedia customer service is appalling! Was told I had a default, which they had never made any attempt to contact me about. Called and was told I was up to date and to email to get it removed. They replied to email to say that I had to pay despite being told on the 1/2

• 
  Here Comes ⓣhe Boom (@BoshBoom) reported 28 minutes ago

  @Simon_Whale @virginmedia Virgin are truly awful. I never sent my kit back. They did bugger all about it