Virgin Media outages and service status in Middlesbrough, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Middlesbrough, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- TV (44%)
- Internet (30%)
- Wi-fi (19%)
- E-mail (4%)
- Total Blackout (4%)
The latest reports from users having issues in Middlesbrough come from postal codes TS3 , TS6 , TS1 , TS5 and TS7 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 25: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Middlesbrough, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Hartlepool, Stockton-on-Tees, Saltburn-by-the-Sea, Billingham, and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough
|
Internet | 9 days ago |
|
Middlesbrough
|
9 days ago | |
|
Hartlepool
|
Wi-fi | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
-
Mark Armstrong (@mark001282) reported from Stainton and Thornton, England@virginmedia It's been going on for 8 weeks. I'm going to document this all and put it online for everyone to see how poor you have been. It's so stressful and you are doing nothing to help
-
Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia I wouldn't recommend your media connect app its awful, the booster you sent out does exactly zero, as for blackspots around the house that would be anywhere in the house more than 1.5m from the hub, all the software in the world won't polish the turn you call a superhub
-
Mat⚙ (@NotEnoughTECH) reported from Ingleby Barwick, EnglandHey @virginmedia what's your support email address in the UK? Your website is absolutely useless in that regard
-
rachel (@rachsclarke) reported from Middlesbrough, England@virginmedia how can I cancel my contract? Unable to get through via phone.
-
Jim Gardner 🇪🇺🇺🇦 (@Jim_Gardner_) reported from Stockton-on-Tees, England@SimonMarksFSN Ironically it's the only streaming service of the latest to launch I considered subscribing to here in the UK because CNN removed itself from Sky and Virgin Media when Warner announced its own streaming platform. I hope it now comes back, although it never left LG's WebOS IPTV.
-
Louise Donaldson (@Loulameg) reported from Stainton and Thornton, EnglandHaving an absolute nightmare with @virginmedia on the phone since Thursday and still no further forward, the staff literally just tell you anything to get you off the phone. Anyone know how I make an official complaint? We’ve had no services for days now
-
steven lambert (@stelambert1977) reported from Thornaby-on-Tees, England@virginmedia why is the red button not working tonight for sky sports?
-
Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England@virginmedia Checked l the internal cabling and all right etc so hopefully just a lose wire somewhere at the cabinet or something the engineer can easily fix. Is there any refund due to lack of service? I pay £67 a month. Can offset that against my mobile phone data
-
Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia No, just continue to ignore me as they have no idea how to fix it
-
Daniel Hill (@DanielHill21) reported from Middlesbrough, England@virginmedia So why do you not have a chat system? I work in a similar industry and we are able to help our customer through chat, phone, online, social media it’s crazy a company of the size of virgin media can’t accommodate us. Not having a go at you I’m just disappointed in the system
-
Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved
-
Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported from Middlesbrough, England@virginmedia @justwearmasks Instead of employing robots in your impossible to contact call centres and ripping of the public for your shareholders, set up a proper system of customer care which is accessible, helpful, considerate and capable of fixing customer problems quickly and competently.
-
ⒸⓇⒶⒾⒼ ⓈⒸⒶⓃⓁⓄⓃ (@CraigScanlon86) reported from Middlesbrough, England3 weeks and 2 engineers later and the broadband outage between the hours of 6 and 9 continues, absolute useless from @virginmedia next steps unless engineer 3 can fix this tomorrow is #ofcom and seeing if we can switch providers 👋
-
Big Al H (@AlanHewitt10) reported from Stockton-on-Tees, England@virginmedia how do you have the front to increase my bills by nearly 20 percent and yet your service has been awful lately. In the morning my tv broadband and landline is going. And my mobile will not be renewed.
-
ScottPhoto (@smarshallphoto) reported from Stockton-on-Tees, England@gracedavies I had a dream that I Met a Boy Online was used by Virgin Media in a TV advert, and you got paid a ****-ton of money. Does that count?
-
Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England@beardedian @VirginMediaCorp Then again I wouldn't expect anything less from Virgin Media. The only thing that is stopping me leaving them is losing my emails. Going to look into an alternative solution to that problem tomorrow
-
Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England@virginmedia any chance we'll get reimbursed for the service outage in the TS20 postcode? 2 days we've had a fault
-
𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported from Redcar, England@DanWalk32531219 @virginmedia Just checked at 2am, finally back up again, though poor speeds on a speed test, hopefully will improve by the morning 🤞
-
RACHEL BULLOCK (@RBullockITV) reported from Eaglescliffe, EnglandHey @virginmedia your WiFi down yet again, third time this week. I’m in TS16 but suspect we are not alone #virginmediadown
-
BoroMike (@MrTaylorM) reported from New Marske, EnglandLooks like #virginmedia is down again in New Marske. If it’s preventative maintenance they should tell us.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Kim Taylor (@kimtaylor18) reportedI have never known a worse tv company than virgin media! Endless issues and now no tv today! Great 👏🏼 shambles of a company @virginmedia
-
Gen X (@trail_71) reported@virginmedia Down in exeter - my TV screen keeps dropping out to black for a fraction then back on again - is line with the problems you’re having ?
-
Suz (@scoobiesue82) reported@virginmedia It is default to audio descriptive so I change it to Original Dolby Audio both via the context (…) and pressing down and along to audio & subtitles but it’s not changing anything even though it appears to select what I want
-
Basquildol 💙 (@basquildol) reported@virginmedia Now it’s 3 and a half hours without a proper response on the DM thread, anyone there online who can help? Thanks
-
Stew G no23 (@StewartGar49182) reported@virginmedia They aren't recently issues they are current issues is BB being throttled back? All i get from virgin is there's no problems in the network so why is it so slow?
-
andrew willett (@willywillett) reported@MrBenGrant @virginmedia They are absolutely awful, after we've recently had issues i rang and arranged for an engineer to come out, guess what? They never showed up! Not even a message to say sorry or a call to apologise for the inconvenience of waiting in..😡
-
Peter Totays (@p_tar) reported@LouiseMensch @virginmedia @Benleo The worst company!
-
Helkhiana (@helkhiana) reported@saltyy_savage I had Virgin media for years and only issues and expensive contracts. I am on Plusnet right now £43/46 for 900mb with 0 problems and uk customer services. They do £3 increase yearly and I am curious to see my first contract end what I'll get. Bet still better than virgin
-
Charlotte Riggio (@MsLiberty1776US) reported@virginmedia thanks 4 inviting me 2,DM u about the @virginmedia failings for a blind & 1 has lung cancer & the damage @virginmedia did to our Grade listed Property! still no TV a month & 3 engineers £ 8 phone calls later, & the supervisor engineer ur sending today for £25! #disabilitydiscrimination
-
Jen 🏴🇬🇧🇮🇱🍷 (@mrsjen2023) reported@virginmedia Hello I have a replacement 360 box and my remote control doesn't work with it ? please advise