Virgin Media

Virgin Media Outage Report in Middlesbrough, England

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The latest reports from users having issues in Middlesbrough come from postal codes TS1, TS6 and TS3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Middlesbrough, England 12/07/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Hartlepool, Stockton-on-Tees and Saltburn-by-the-Sea.

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City Problem Type Report Time
United KingdomMiddlesbrough TV
United KingdomMiddlesbrough TV
United KingdomMiddlesbrough Internet
United KingdomHartlepool Wi-fi
United KingdomStockton-on-Tees Internet
United KingdomMiddlesbrough TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

  • m_arthur1 mick arthur (@m_arthur1) reported from Stockton-on-Tees, England

    @virginmedia @d754771 I’m still waiting for the call aswell I know it’s a bad time with call centres closed but come on Sunday I was told 24hrs

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Middlesbrough, England

    @virginmedia So why do you not have a chat system? I work in a similar industry and we are able to help our customer through chat, phone, online, social media it’s crazy a company of the size of virgin media can’t accommodate us. Not having a go at you I’m just disappointed in the system

  • BradleyStaunch Bradley Staunch (@BradleyStaunch) reported from Hartlepool, England

    Virgin media internet is good, EVERY SINGLE other thing about them is ******* shite. Never understand the ***** on the phone takes, 3 hours to get through, website always down, make a payment page been broke for 5 years. ******* ****

  • Johnsonator85 Marc J (@Johnsonator85) reported from Stockton-on-Tees, England

    @virginmedia In the meantime I can’t do anything then so basically you’ve been no help whatsoever

  • Johnsonator85 Marc J (@Johnsonator85) reported from Stockton-on-Tees, England

    @virginmedia It doesn’t matter what day or what time I try to call I get the same problem!

  • lenJunier *** Junier (@lenJunier) reported from Middlesbrough, England

    @virginmedia tried to login to "myvirginmedia" numerous times Forgot password Tried go through reset 6 times Hopeless

  • Formally_Gill Just Gill (@Formally_Gill) reported from New Marske, England

    @virginmedia I rang after the email and they assured me they have applied a discount and would stay the same price for my contract. I agreed a fix price and if that's not what I got then I have been lied too, which is a miss sale and the ombudsman will be contacted, again.

  • GazzaG1 Gary Ayre (@GazzaG1) reported from Blackhall Colliery, England

    @virginmedia WiFi signal from hub3 is unreliable and I am by only in a1 bedroom bungalow, I never use the tvbox as all channels are rubbish and my mobile signal is disgraceful-virgin is worse decision i have ever made

  • Formally_Gill Just Gill (@Formally_Gill) reported from Redcar, England

    @virginmedia seriously, a price increase?! Only renewed my contract 2 months ago and for more than I've ever paid! Of course, no customer service available either. Ridiculous!

  • rachsclarke rachel (@rachsclarke) reported from Middlesbrough, England

    @virginmedia how can I cancel my contract? Unable to get through via phone.

  • PeteYourDoom Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England

    Yay, virgin media outage has stopped and been fixed

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Mainly wireless but wired issues too

  • Johnsonator85 Marc J (@Johnsonator85) reported from Stockton-on-Tees, England

    @virginmedia Ffs YOU try calling that number and tell me if you get through to somebody. I’ve tried god knows how many times and I just get a machine telling me you’re busy and that I “might like to call again later” every, single time. Your level of service is a joke.

  • Divadi29 Dianne Wilson (@Divadi29) reported from Billingham, England

    @virginmedia Both, i currently have to work from home and my internet crashes all the time. i can’t get a signal in my bedroom which is the room directly above the box

  • PeteYourDoom Peter 🌲🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England

    @virginmedia hi, any help on a non responsive remote to vbox? It is flashing red when I press buttons bit nothing happening on box. Only started happening tonight

  • Johnsonator85 Marc J (@Johnsonator85) reported from Stockton-on-Tees, England

    @virginmedia who have I got to screw to get through to cancel my contract with you?

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Stockton-on-Tees, England

    @virginmedia can I have some help ASAP, in regards to an issue I’m having and I’m in a bad way

  • RobertTamkin94 Robert-Andrew Tamkin (@RobertTamkin94) reported from Stockton-on-Tees, England

    @virginmedia I’ve been trying to contact your call centre for 15 minutes and I’ve tried all the options and I can’t get through to ANYONE!! I want to cancel my contract and it doesn’t give you the option online to do so!! Can someone cancel it from your social media team?

  • Divadi29 Dianne Wilson (@Divadi29) reported from Billingham, England

    @virginmedia i was asked to upgrade as a valued customer, since upgrading my broadband is terrible we are all using 4g at home as connection is so poor. i have done all testing as directed from comp voice on phone and link sent to mobile. i pay for 3 virgin mobiles one now has no data

  • 147mick Michael White (@147mick) reported from Hartlepool, England

    @virginmedia Yes problems with wired devices as well, I have to turn the hub off then on again all the time even if I'm in the same room.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • HarbyVG HarbyVG (@HarbyVG) reported

    My favourite bit about Siege now is when I get reported for an innocent 1 round disconnect because my ISP (@virginmedia) are awful and I go from esteemed to respectable. I have a 4/5 chance of reporting the people that reported me for griefing. In short, this system needs fixing

  • dalstondavid David Harrison 🎷🎸 (@dalstondavid) reported

    @PhotoSonny @virginmedia No okay here E8—if you have the virginmedia app you can check for known issues... but you probs knew that

  • kitto_13 Chris 🇺🇦 (@kitto_13) reported

    @virginmedia I've got the Stream box...remote has stopped working, the Virgin remote app doesn't work, and it seems to be pot luck as to whether the remote on the catch up app works...tried to order a new physical remote and it said I can't as stock is low?!

  • Wok7277 Lynne-marie C (@Wok7277) reported

    @virginmedia I will know more after a call today. I think you need to not use Yodel as a courier. A big part of the issue is that they failed to deliver numerous times and have now 'lost' my equipment.

  • zoe_230196 Zoë💋 (@zoe_230196) reported

    @virginmedia Shouldn’t have to keep checking a link. This is a constant problem virgin media should sort. Loads are paying for a service where they have to use their mobile data. Can’t wait til my contract is up. Shane it’s in 17 months 🥴

  • JLG_2013 (legacy fan) (@JLG_2013) reported

    @virginmedia morning! You have been installing network in my street recently, but I can't sign up for your broadband online anyway for you go check a live date,

  • RedmondGurney Redmond Gurney (@RedmondGurney) reported

    Virgin media why does my internet go out every night sort this ******* **** out

  • EpicnessTwo @EpicKitty@landofkittens.social (@EpicnessTwo) reported

    @medgley2012 @virginmedia Yeah, it's a routing issue. Cloudflare have opened an internal ticket and are looking into it

  • alancollinspdb Alan Collins Rosell 🔶️🎗🏳️‍🌈 (@alancollinspdb) reported

    I'm pleased to see so many people reading my latest blog. I, on the other hand, have been unable to access any of my websites because of an issue somewhere between @virginmedia and @unltdwebhosting 🙃

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported

    @virginmedia @vmbusinesshelp Both yourselves and @vmbusinesshelp keep sending me to Dm to avoid the issue. You have been filtering money from me each month without actually giving me any service to my company. No data & have been delaying and Charing me a bill for the last four months. #poorcustomerservice