Virgin Media outages and service status in Middlesbrough, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Middlesbrough, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- Internet (50%)
- E-mail (10%)
- Total Blackout (10%)
- Wi-fi (10%)
- TV (10%)
- Phone (10%)
The latest reports from users having issues in Middlesbrough come from postal codes TS1 , TS6 and TS7 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 21: Problems at Virgin Media
Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Middlesbrough, England
The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Hartlepool, Saltburn-by-the-Sea, Middlesbrough, and Billingham.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees
|
Wi-fi | 14 days ago |
Community Discussion
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Virgin Media Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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Louise Baldock ๐ (@LouiseBaldock) reported from Stockton-on-Tees, England2 calls on landline from Asia, using dummy UK phone numbers, pretending to be from Virgin Media, telling me of a problem with the security of my router. Neither liked it when I told them their mother and father would be deeply ashamed if they knew what their son was doing.
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia Yes. Iโve been quite Iโll for some time and my finances are a bit of a mess after an account hack that is still being sorted out. I donโt know how much more I can take,stuck in house with nothing and been on chat for over an hour with little reply from anyone human please help
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Sarah-Louise Wilkinson (@Sarahlw_95) reported from New Marske, England@virginmedia is it normal practice for your employees to shout at customers down the phone and then hang up?
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Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS ๐ (@citamo) reported from Middlesbrough, England@virginmedia @justwearmasks Instead of employing robots in your impossible to contact call centres and ripping of the public for your shareholders, set up a proper system of customer care which is accessible, helpful, considerate and capable of fixing customer problems quickly and competently.
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gary doyle (@werbedoyle) reported from Stockton-on-Tees, England@virginmedia every month I make the same bloody phone call, you are thee worst company ever !!! Customer service is appalling over charged massively for four months,IS any one out there !!!
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Mark Walker (@mark770) reported from Stockton-on-Tees, England@virginmedia My issue is bband been down since Thursday night and Friday a tech visit for this morning between 8 and 12. Due to an outage at your end, the visit was incorrectly cancelled as your records showed as "now fixed". We didn't find this until contacting yourselves after 12 today
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Louise Donaldson (@Loulameg) reported from Stainton and Thornton, EnglandHaving an absolute nightmare with @virginmedia on the phone since Thursday and still no further forward, the staff literally just tell you anything to get you off the phone. Anyone know how I make an official complaint? Weโve had no services for days now
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Shaun Calvert (@Shaunelious) reported from Redcar, England@virginmedia Red button for virgin, which I know isnโt true as Iโve used it before. I asked to raise complaints several times to which they just ignored before eventually saying they would raise one. He then said it was raised. Never known a complaint raised without someone describing itโฆ
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Shaun Calvert (@Shaunelious) reported from Redcar, England@virginmedia Iโve cancelled the visit but why should I have to call back in the first place to cancel a visit I didnโt agree to? I wanted it adding to my initial complaint or raising separately but no one was interested. Cancel my contract
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia I need some advice and help regarding an urgent issue yet keep getting blocked at every turn. Real good customer service for a longtime customer. Needs sorting
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Hannah (@HannMarieRose) reported from Middlesbrough, England@virginmedia midway through the last episode of #SilentWitness and my virgin decides to go down, couldn't of timed it better if you tried ๐ซ๐ซ
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia Rebooting does nothing and service status page says nothing and if it was to do with that it would mean you owe me 5 years worth of credit notes
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Terry Chapman or FBH (@TerryFBH) reported from Yarm, England@virginmedia Why does your organisation make it so difficult to raise a complaint? Please advise with whom I may raise this.
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia @Virgin I have received a reply which advises me that query wonโt be dealt with or further replied to immediately. I am desperately trying to hold it together here,please please can you help me sort this out.
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๐๐ ๐๐ ๐๐๐ฅ๐ค๐ ๐ ๐ง๐๐ป (@john_watson_) reported from Redcar, England@virginmedia @dakotafiction And still website says no issues!!
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steven lambert (@stelambert1977) reported from Thornaby-on-Tees, England@virginmedia Finally red button service working on Virgin. Only missed half of the @Boro match!! ;however commentary is from the Blackburn match. #PoorService #virginmedia
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia I have tried phoning and am being passed from pillar to post on chat. I have no services. Iโm housebound and cannot do anything. Iโve asked for help as suggested and am receiving none. Very unhappy
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James Gilroy (@JamesGilroy) reported from Yarm, England@cyclingbetting @virginmedia Had a similar issue before Christmas. One of their engineers came out, changed router cable and some settings on router. Works champion now
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๐๐ ๐๐ ๐๐๐ฅ๐ค๐ ๐ ๐ง๐๐ป (@john_watson_) reported from Redcar, England@dakotafiction @virginmedia Just want an eta of when this will be completed or resolved, can't even watch the firestick! It's obviously an issue looking at the amount of comments on Facebook.
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Peter ๐๐ธ๐น๏ธ๐บโ (@PeteYourDoom) reported from Hartlepool, England@virginmedia It was working fine, then went off and came back but the hub was flashing green quite quickly. When it renegotiates it's usually slow and steady green flash but this was really quick
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Laurie Hann (@lauriehann) reported@virginmedia Sky Sports Plus doesn't work. Sort it out, please.
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Swindon! (@swindon124759) reported@virginmedia when is the issue with sky sports plus due to be fixed? Itโs been going on for ages now and I would like to know a fix date please. Thanks.
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Scarlett Shaw (@ScarlettShaw) reportedDo yourself a favour. DO NOT use the one touch switch service with @SkyUK or @virginmedia. Still paying for both for weeks. Virgin continues to bill me despite me having sent back their equipment. The whole thing is a con. Be warned. @Ofcom
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Captain_red_waffle (@Cptredwaffle) reported@virginmedia 3rd street-wide outage this year in LS6 tonight. Surveyors have confirmed my property is infra-locked with zero Openreach/Altnet access. Virgin holds a total monopoly here, yet the local street infrastructure is failing. Shambolic really, I need this escalating.
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Lloyd James (@Lloydjames84) reported@ShrnThomson @virginmedia We have had no end of issues lately and was sent a hub5 this week
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doozerlyn (@doozerlyn) reported@virginmedia Sort the red button issue or make some refunds to customers for breach of service
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Jon H (@JonHar1985) reported@virginmedia Haha letโs see what generic โwe canโt help on this serviceโ bollocks you give me
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bliind (@bliindlol) reportedIs it just me or virgin media is down ? @virginmedia
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Big Bobby Campbell (@BigBobbyCampbe1) reported@DavidPaintdw @virginmedia Just browsing different packages as mine has run out with my provider. Wonโt be touching these now - seems a lot and poor contract agreements.
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Julie Backstreet (@BSBJULIE78) reported@virginmedia Awful timing for a software update of @SkySports All over the weekend ๐ Hope there is going to be some reduction in my bill?