Virgin Media outages and service status in Middlesbrough, England

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Saltburn-by-the-Sea, Stockton-on-Tees, Hartlepool, and Billingham.

City	Problem Type	Report Time
Middlesbrough	Total Blackout	2 days ago
Middlesbrough	Internet	2 days ago
Middlesbrough	Internet	2 days ago
Middlesbrough	Wi-fi	4 days ago
Saltburn-by-the-Sea	Internet	5 days ago
Stockton-on-Tees	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

• 
  Paul Ryder (@ryderboy24) reported 2 minutes ago from Hart, England

  @virginmedia any reason why my broadband is so slow and my bill is so expensive

• 
  Gary Nolan (@gaznolan) reported 7 minutes ago from Stockton-on-Tees, England

  @virginmedia fully and reasonably, the agent response was "oh okay" and put the phone down. How do I make a formal complaint about the atrocious service you guys offer? (2/2)

• 
  Shaun Calvert (@Shaunelious) reported 9 minutes ago from Redcar, England

  @virginmedia I’ve got 16 months left on my current contract but I’d like to cancel it as I have good reason

• 
  rachel (@rachsclarke) reported 9 minutes ago from Middlesbrough, England

  @virginmedia Thanks, do you have an ETA of when you’re issue will be resolved? Many of us could of purchased this game with a different streaming service if we knew you would be having the same issues with red button as per usual

• 
  gary doyle (@werbedoyle) reported 10 minutes ago from Stockton-on-Tees, England

  @virginmedia every month I make the same bloody phone call, you are thee worst company ever !!! Customer service is appalling over charged massively for four months,IS any one out there !!!

• 
  Hannah (@HannMarieRose) reported 10 minutes ago from Middlesbrough, England

  @virginmedia midway through the last episode of #SilentWitness and my virgin decides to go down, couldn't of timed it better if you tried 😫😫

• 
  Jason N Beck (@beck5ter) reported 16 minutes ago from Stockton-on-Tees, England

  @beardedian @VirginMediaCorp Then again I wouldn't expect anything less from Virgin Media. The only thing that is stopping me leaving them is losing my emails. Going to look into an alternative solution to that problem tomorrow

• 
  Jonny Dearlove (@jonnydearlove) reported 19 minutes ago from Middleton St. George, England

  @virginmedia Hi. Weve just moved house and are trying to install a new router but house connections look out of date. What is the best contact for someone to help with this as may need someone to come out?

• 
  CDBarnezy (@cdbarnezy) reported 23 minutes ago from Middlesbrough, England

  @vonobox @stepickering @virginmedia It's my job… it's the same as anything other work from home job I've never had this problem before so I never though of needing a back up hotspot ect.

• 
  Bryan Light (@UKLightCreation) reported 27 minutes ago from Redcar, England

  @virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"

• 
  rachel (@rachsclarke) reported 30 minutes ago from Middlesbrough, England

  @virginmedia Wireless mainly, even though the device is right next to the router. This is the 3rd day in a row - never had this problem in the 10yr of been a customer

• 
  Roy1986UTB (@roytomo1970_roy) reported 35 minutes ago from Stockton-on-Tees, England

  @virginmedia I've been on hold four 1hr 20 mins. I need to cancel my account. Please reply

• 
  Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported 45 minutes ago from Middlesbrough, England

  @virginmedia No estimated fix time. Just tells me there is a problem in my area which is affecting my service. I already know that.

• 
  Terry Chapman or FBH (@TerryFBH) reported 48 minutes ago from Yarm, England

  @virginmedia Why does your organisation make it so difficult to raise a complaint? Please advise with whom I may raise this.

• 
  gary doyle (@werbedoyle) reported 51 minutes ago from Stockton-on-Tees, England

  @virginmedia hey hey virgin media wifis down. Your web site says it fixed ????

• 
  SimonMorrisonPeacock (@simonmp68) reported 54 minutes ago from Thornaby-on-Tees, England

  @virginmedia Having a hard time maintaining why I’ve remained so loyal. I’ve been going through a little bad time and ask for help as you publicise only to be treat like a third class citizen. Not happy my problem needs sorting today

• 
  You're a cantaloupe ÂûDHD (@Ben_McBean) reported 55 minutes ago from Yarm, England

  @virginmedia I switched it off at the mains at 13:00. Still not working. Also received a vishing message from a fake VM account about these messages.

• 
  Adam (@ajtheladplummy) reported 57 minutes ago from Middlesbrough, England

  @virginmedia Advertises the best fastest and most reliable internet you can get but all you get is buffering. Tried to call support team all you get is automated options, please select your option blah blah and all you get is we will send you a link. I want to speak to a human!

• 
  Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported 57 minutes ago from Middlesbrough, England

  @virginmedia @justwearmasks Instead of employing robots in your impossible to contact call centres and ripping of the public for your shareholders, set up a proper system of customer care which is accessible, helpful, considerate and capable of fixing customer problems quickly and competently.

• 
  Michelle Coleman (@stumpy1982) reported 60 minutes ago from Redcar, England

  @virginmedia please sort the red button out!!!! There’s always issues! Wrong commentary on the red button games!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  XenZenLou 🇹🇹 🇦🇺 (@lou_xen) reported 3 minutes ago

  @Jaym7t5 @virginmedia It’s been down for about 2 hours for us.. just got back working now

• 
  THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@RevQntmBigfoot) reported 7 minutes ago

  @sephiroth17181 @virginmedia Current ISP only supplies Eero routers & they are terrible but have to keep one on hand in case external connection drops to optical box as they won’t even raise an issue unless their router connected (configured it so don’t have to change anything on the network if have to)

• 
  krono aka a dogtor in 2 years (@octoexp490) reported 8 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Telecom contracts in this country don't make any sense to me. Anywhere else in the world, the more loyal you are to the operator, the better deals they give you to keep you as a customer.

• 
  Craig McArdle (@HoMcArdle) reported 9 minutes ago

  Absolutely no ***** given @virginmedia India and Malaysia are your only options as a customer. Poor people having to deal with vm ****** policies. FYI if you make more than one complaint about the same issue, they close the previous ones as resolved. They simply disappear.

• 
  BlueTickBob❌ (@mcrobgi) reported 12 minutes ago

  @virginmedia thanks for wasting more of my time. You don’t answer the phones, your chat bot repeats itself, you promise to call me at an agreed time & don’t bother ringing me !! Great customer service!!

• 
  Oscar (@OsCraven) reported 14 minutes ago

  @virginmedia can you improve your customer app experience? Your app is broken and your *** clearly aren't using it to see how broken it is. 1. App refreshes when swapping apps to get your requested information disconnecting Comms with a human with no ability to return 2. Unable to lodge a complaint within app 3. 2 plus hour waiting times on phone 4. Showing incorrect information about my contract (says it's ended, but it definitely hasn't) I've been without WiFi for 3 days and once again I'm stuck having to reach out on twitter to be heard.

• 
  Denise Swif5 (@DeniseSwif5) reported 19 minutes ago

  Virgin media Day 17 no service, gor a text today saying the external works will be in contact within the 14 days #absolute joke

• 
  Nathan Bhangoo (@NathanBhangoo) reported 19 minutes ago

  @virginmedia your customer support system is actually the worst I've ever heard, this guy was just not understanding what I was explaining to him like I was from another planet or something and kept on saying get a refund when I told him I'm paying for a university package, smh

• 
  Dr Brian O'Connor (@boconnorchest) reported 19 minutes ago

  @Rugby_Scoop @virginmedia I can understand ungracious losers, but being ungracious winners is bizarre. I was beginning to like NZ rugby; now we are back to the one-eyed arrogance of the spear-tackle era. Colin Meads & Ken Catchpole incident will forever be a stain on Kiwi rugby. SA v NZ, who to support?

• 
  LK 🏴‍☠️🚩 (@LK_Yanited) reported 21 minutes ago

  @Simon_Whale @virginmedia Had to move away from them last year absolute joke of a company. Constantly lying about their speeds, work always seemed to be happening affecting the network and the yearly price rises were eye watering. Their customer service is also laughable to top it off