Virgin Media

Virgin Media Outage Report in Middlesbrough, England

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The latest reports from users having issues in Middlesbrough come from postal codes TS1, TS5, TS7, TS6 and TS3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Middlesbrough, England 02/19/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Hartlepool, Stockton-on-Tees and Saltburn-by-the-Sea.

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City Problem Type Report Time
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0

  • andy_wilmot Andy Wilmot (@andy_wilmot) reported from Hartlepool, England

    £40+ a month for WiFi which cuts in and out. Just another day for a @virginmedia customer 🤬😡

  • HannahWhite93 HannahWhite93 (@HannahWhite93) reported from Hartlepool, England

    WHY IS VIRGIN MEDIA INTERNET ****??? I JUST WANT TO WATCH YOUTUBE ON MY GOD DAMN TABLET

  • ryderboy24 Paul Ryder (@ryderboy24) reported from Hart, England

    @virginmedia any reason why my broadband is so slow and my bill is so expensive

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Mainly wireless but wired issues too

  • jonnydearlove Jonny Dearlove (@jonnydearlove) reported from Middleton St. George, England

    @virginmedia Hi. Weve just moved house and are trying to install a new router but house connections look out of date. What is the best contact for someone to help with this as may need someone to come out?

  • Douggy1908 Douggy (@Douggy1908) reported from Hartlepool, England

    @virginmedia I have issues with everything

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Middlesbrough, England

    @virginmedia It's a waste of time tbh, all they do is insist I take the hub out of modem mode and when they do eventually agree you are rubbish and put me through to line faults they either just hang up or the battery on my phone dies

  • MrTaylorM BoroMike (@MrTaylorM) reported from New Marske, England

    Looks like #virginmedia is down again in New Marske. If it’s preventative maintenance they should tell us.

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Rebooting does nothing and service status page says nothing and if it was to do with that it would mean you owe me 5 years worth of credit notes

  • MillingtonJulia julia millington (@MillingtonJulia) reported from Marske-by-the-Sea, England

    @virginmedia please can you confirm is there a wifi connection problem in the TS11 area?

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia I wouldn't recommend your media connect app its awful, the booster you sent out does exactly zero, as for blackspots around the house that would be anywhere in the house more than 1.5m from the hub, all the software in the world won't polish the turn you call a superhub

  • smarshallphoto ScottPhoto (@smarshallphoto) reported from Stockton-on-Tees, England

    @gracedavies I had a dream that I Met a Boy Online was used by Virgin Media in a TV advert, and you got paid a ****-ton of money. Does that count?

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Middlesbrough, England

    @virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Middlesbrough, England

    @virginmedia Got the t-shirt, when I last went through it the resolution was for me to leave and not pay my last bill and see you court which was really helpful

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia No, just continue to ignore me as they have no idea how to fix it

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Middlesbrough, England

    @virginmedia Can you improve the stability of your broadband and make massive improvements to your customer services (like actually introduce some sort of customer service)?

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved

  • Douggy1908 Douggy (@Douggy1908) reported from Hartlepool, England

    @virginmedia No nothing I’ve been thorough it all, already your just ****.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • shikhabhi Abhishek Sapra (@shikhabhi) reported

    @virginmedia I have called customer care thrice and all I got back was ‘sorry’. I honestly wasn’t expecting such an attitude from Virgin Media.

  • rmnd_m MRmnd (@rmnd_m) reported

    @virginmedia Sorry but that was the basis of the complaint! Which was supposed to be logged on Sunday? Do you have a contact to speak directly to someone in complaints rather than through the call centre?

  • Roo_88 Sarah Richelle (@Roo_88) reported

    @virginmedia I don’t understand why when switching providers (to yourself) it’s not obvious that I don’t have a virgin media wall socket to support the installation process. Now I have no internet for potentially 3 days and trying to work 😡

  • BlankFN__ 7 Blank. (@BlankFN__) reported

    @virginmedia So you are saying there is no solution and the cable would still be seen?

  • SykesIT_UK Sykes IT (@SykesIT_UK) reported

    @virginmedia business I deal with have not had internet for a week, they are being told that static address are down, but cant find anything online about it. I cant talk to Virgin so what's the deal?

  • PlaySushiUK Jason Maddison @LostinCult (@PlaySushiUK) reported

    Damn, we are struggling with bills at the moment, and we have just seen that our @virginmedia broadband bill is going from £32.00 to £46.50 at the end of the month :( Might have to look elsewhere as there are many cheaper deals with other UK providers right now...

  • scotvip scott vipond (@scotvip) reported

    @virginmedia I am shocked at your reply just about sums up virgins attitude to customer service, I dont pay for 50 meg i pay for more. Plus an uninterrupted service that i am not getting, if I wanted 50 meg I'd go to one of your more cheaper rivals and save myself some money.

  • spyhunter1983 Grouchy old man (@spyhunter1983) reported

    @virginmedia 3 days of internet outages in Hoddesdon. I sent a complaint, chased it up today by phone and you denied there was any problems in my area. Absolutely livid with anger, no compensation will be given. Strange as its working at the moment without me changing anything

  • DanSkarzycki Dan (@DanSkarzycki) reported

    @virginmedia rasist comments and arrogance on customer services line was beyond everything, on that point it left my partner crying. I just want You know we won't let that one slip. We pay for your broadband. We demand to be treated as CUSTOMER, not a garbage!!!

  • woza0365 Warren Archer (@woza0365) reported

    @virginmedia just hope you use O2’s customer service