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Virgin Media

Virgin Media outages and service status in Middlesbrough, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Middlesbrough, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jul 24, 9:36 PM GMT+1.
  • 55% Internet (55%)
  • 20% Wi-fi (20%)
  • 10% E-mail (10%)
  • 5% Total Blackout (5%)
  • 5% TV (5%)
  • 5% Phone (5%)

The latest reports from users having issues in Middlesbrough come from postal codes TS1 , TS5 , TS6 and TS7 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Saltburn-by-the-Sea, Hartlepool, and Billingham.

CityProblem TypeReport Time
Middlesbrough E-mail 2 days ago
Stockton-on-Tees Internet 2 days ago
Middlesbrough Phone 3 days ago
Middlesbrough Total Blackout 5 days ago
Middlesbrough Internet 6 days ago
Middlesbrough Internet 6 days ago

Nearby cities with recent reports

Stockton-on-Tees

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

  • Danielson_1991
    Daniel Thompson (@Danielson_1991) reported from Hartlepool, England

    @virginmedia I honestly can't deal with being passed around departments again. The problem is the WiFi is weak upstairs and I'm paying for a product thats not fit for service. You advertise intelligent pods to boost connections, all I want is to order one to resolve the issue.

  • john_watson_
    ๐•๐• ๐•™๐•Ÿ ๐•Ž๐•’๐•ฅ๐•ค๐• ๐•Ÿ ๐ŸŽง๐ŸŽ™๐Ÿ“ป (@john_watson_) reported from Redcar, England

    @virginmedia @dakotafiction And still website says no issues!!

  • PeteYourDoom
    Peter ๐Ÿˆ๐ŸŽธ๐Ÿ•น๏ธ (@PeteYourDoom) reported from Hartlepool, England

    @virginmedia Waiting on the Medallia survey as the engineer was fab. Want to make sure he gets recognition for his good service

  • citamo
    Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS ๐Ÿ’™ (@citamo) reported from Middlesbrough, England

    @virginmedia Ok. I clicked on a link which advises that the problem will hopefully by fixed by 8.40 tonight. Hardly satisfactory but at least itโ€™s better than knowing nothing. Thanks for your help.

  • Core_Legal
    CoreLegal (@Core_Legal) reported from Stockton-on-Tees, England

    Our phone lines and internet are down at our Wakefield office at the moment due to a national Virgin media issue. We have been advised that this is trying to be rectified as soon as possible and when we have an update from them we will update our social media platforms.

  • beck5ter
    Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @beardedian @VirginMediaCorp Then again I wouldn't expect anything less from Virgin Media. The only thing that is stopping me leaving them is losing my emails. Going to look into an alternative solution to that problem tomorrow

  • john_watson_
    ๐•๐• ๐•™๐•Ÿ ๐•Ž๐•’๐•ฅ๐•ค๐• ๐•Ÿ ๐ŸŽง๐ŸŽ™๐Ÿ“ป (@john_watson_) reported from Redcar, England

    @virginmedia It's working now. Just would have been good to have been informed and kept in the loop that there was an issue being worked on, the status page was useless, stating no issues!

  • Loulameg
    Louise Donaldson (@Loulameg) reported from Stainton and Thornton, England

    Having an absolute nightmare with @virginmedia on the phone since Thursday and still no further forward, the staff literally just tell you anything to get you off the phone. Anyone know how I make an official complaint? Weโ€™ve had no services for days now

  • simonmp68
    SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia Having a hard time maintaining why Iโ€™ve remained so loyal. Iโ€™ve been going through a little bad time and ask for help as you publicise only to be treat like a third class citizen. Not happy my problem needs sorting today

  • AllpointsTV
    AllpointsTV - Jamie (@AllpointsTV) reported from Guisborough, England

    @virginmedia so trying to get an engineer to fix my 1gb internet after days of it running at sub 200mb and disconnecting at midnight itโ€™s now been off for over a day . I just kept being told try again in one hour

  • beck5ter
    Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    Question?? how long before Virgin Media shuts down your email if you leave them?? @VirginMediaCorp

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved

  • LouiseBaldock
    Louise Baldock ๐Ÿ’™ (@LouiseBaldock) reported from Stockton-on-Tees, England

    2 calls on landline from Asia, using dummy UK phone numbers, pretending to be from Virgin Media, telling me of a problem with the security of my router. Neither liked it when I told them their mother and father would be deeply ashamed if they knew what their son was doing.

  • Jim_Gardner_
    Jim Gardner ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡บ๐Ÿ‡ฆ (@Jim_Gardner_) reported from Stockton-on-Tees, England

    @SimonMarksFSN Ironically it's the only streaming service of the latest to launch I considered subscribing to here in the UK because CNN removed itself from Sky and Virgin Media when Warner announced its own streaming platform. I hope it now comes back, although it never left LG's WebOS IPTV.

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia I wouldn't recommend your media connect app its awful, the booster you sent out does exactly zero, as for blackspots around the house that would be anywhere in the house more than 1.5m from the hub, all the software in the world won't polish the turn you call a superhub

  • simonmp68
    SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia Iโ€™m using a lot of data trying to sort this out as no internet. I feel like Iโ€™m going mad. Your company says ask us for help during these difficult times yet I have and have been treat really shabbily. Iโ€™m so frustrated and angry please help me

  • citamo
    Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS ๐Ÿ’™ (@citamo) reported from Middlesbrough, England

    @virginmedia @justwearmasks Instead of employing robots in your impossible to contact call centres and ripping of the public for your shareholders, set up a proper system of customer care which is accessible, helpful, considerate and capable of fixing customer problems quickly and competently.

  • Shaunelious
    Shaun Calvert (@Shaunelious) reported from Redcar, England

    @virginmedia Iโ€™ve cancelled the visit but why should I have to call back in the first place to cancel a visit I didnโ€™t agree to? I wanted it adding to my initial complaint or raising separately but no one was interested. Cancel my contract

  • TerryFBH
    Terry Chapman or FBH (@TerryFBH) reported from Yarm, England

    @virginmedia I look forward to receiving your offer regarding the complaints that I already made and have still not received a response. I suppose you could consider this a further complaint that your complaints process is inadequate.

  • Shaunelious
    Shaun Calvert (@Shaunelious) reported from Redcar, England

    @virginmedia Iโ€™ve got 16 months left on my current contract but Iโ€™d like to cancel it as I have good reason

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Rp61Robson
    Robson Ramalho (@Rp61Robson) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_World_Iptv14 offers: โ€ข 300,000+ live channels โ€ข 65,000+ VODs โ€ข PPV events โ€ข Netflix โ€ข 78,000+ movies

  • joanna_ayliffe
    Joanna Ayliffe (@joanna_ayliffe) reported

    @virginmedia how do you manage to charge me for a service you barely provided but won't let me bill you ยฃ25 for an engineer who did not arrive between 8 and 12 on the day in question?

  • John48231
    John T (@John48231) reported

    @DeviateDefiant @virginmedia @MoneySupermkt Keep complaining, I got mine down to ยฃ30 for 350mb

  • Alexand68647317
    Alexander Dumas ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@Alexand68647317) reported

    @DeviateDefiant @virginmedia @MoneySupermkt I had a very similar experience with them. They are only interested in new customers and not retaining the ones they already have. I left, pay a fraction of what I used to, and will never do business with them again. Great business model for going bust.

  • sjk2099
    si (@sjk2099) reported

    @virginmedia my internet suddenly stopped working in the middle of the night, I've tried to scan the password to reconnect but that's not working. I've unplugged the router and that didn't work either. Any suggestions?

  • nashs
    Sinead Nash (@nashs) reported

    Thank you @virginmedia for this well timed outage that means Iโ€™ll need to need to take my laptop on holiday ๐Ÿ™„๐Ÿ™„๐Ÿ™„

  • JudgementKAZZ1I
    Son #2 (@JudgementKAZZ1I) reported

    @halalzia My friend who works at virgin media says skys customer support is better

  • whatmichaelsays
    Michael (@whatmichaelsays) reported

    @virginmedia Into my third hour on chat and my fourth agent - and still no closer to a solution!

  • Si_Vargeson
    Simon Vargeson (@Si_Vargeson) reported

    @virginmedia is it usual practice to delay installations without communicating to your new customers? Youโ€™ve currently missed 2 instal dates and no comms to let me know to avoid waiting at home for your arrivalโ€ฆ. Customer service seem to be unable to provide any detail too๐Ÿ˜ก

  • robsmit54519473
    rob smith (@robsmit54519473) reported

    @scripture36 @virginmedia Perhaps try being actually disabled. Instead of a bit slow