Virgin Media Outage Report in Middlesbrough, England
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The latest reports from users having issues in Middlesbrough come from postal codes TS1 , TS5 , TS6 and TS4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Middlesbrough, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Billingham, Hartlepool, Stockton-on-Tees, and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough
|
4 hours ago | |
|
Middlesbrough
|
Internet | 2 days ago |
|
Billingham
|
Total Blackout | 2 days ago |
|
Middlesbrough
|
Phone | 2 days ago |
|
Hartlepool
|
Wi-fi | 3 days ago |
|
Middlesbrough
|
Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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Marc J (@Johnsonator85) reported from Stockton-on-Tees, England@virginmedia Ffs YOU try calling that number and tell me if you get through to somebody. I’ve tried god knows how many times and I just get a machine telling me you’re busy and that I “might like to call again later” every, single time. Your level of service is a joke.
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Daniel Hill (@DanielHill21) reported from Stockton-on-Tees, England@virginmedia can I have some help ASAP, in regards to an issue I’m having and I’m in a bad way
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Peter 🌲🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England@virginmedia hi, any help on a non responsive remote to vbox? It is flashing red when I press buttons bit nothing happening on box. Only started happening tonight
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Jamie Gilbey (@Poddddddd) reported from Stockton-on-Tees, England@virginmedia can I access some support on here?
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rachel (@rachsclarke) reported from Middlesbrough, England@virginmedia how can I cancel my contract? Unable to get through via phone.
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Just Gill (@Formally_Gill) reported from Redcar, England@virginmedia seriously, a price increase?! Only renewed my contract 2 months ago and for more than I've ever paid! Of course, no customer service available either. Ridiculous!
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Daniel Hill (@DanielHill21) reported from Middlesbrough, England@virginmedia So why do you not have a chat system? I work in a similar industry and we are able to help our customer through chat, phone, online, social media it’s crazy a company of the size of virgin media can’t accommodate us. Not having a go at you I’m just disappointed in the system
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Dianne Wilson (@Divadi29) reported from Billingham, England@virginmedia Both, i currently have to work from home and my internet crashes all the time. i can’t get a signal in my bedroom which is the room directly above the box
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mick arthur (@m_arthur1) reported from Stockton-on-Tees, England@virginmedia @d754771 I’m still waiting for the call aswell I know it’s a bad time with call centres closed but come on Sunday I was told 24hrs
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Michael White (@147mick) reported from Hartlepool, England@virginmedia Yes problems with wired devices as well, I have to turn the hub off then on again all the time even if I'm in the same room.
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Peter 🌲Santa Doom🌲🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England. @NOWTV @nowtvhelp any idea on how to stop the intermittent blue screen when playing back any on demand video or TV channels? Got an older now TV smart box. It's wired connection into a 300mbps virgin media hub so no issues.on playback speed.
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*** Junier (@lenJunier) reported from Middlesbrough, England@virginmedia tried to login to "myvirginmedia" numerous times Forgot password Tried go through reset 6 times Hopeless
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Bradley Staunch (@BradleyStaunch) reported from Hartlepool, EnglandVirgin media internet is good, EVERY SINGLE other thing about them is ******* shite. Never understand the ***** on the phone takes, 3 hours to get through, website always down, make a payment page been broke for 5 years. ******* ****
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Robert-Andrew Tamkin (@RobertTamkin94) reported from Stockton-on-Tees, England@virginmedia I’ve been trying to contact your call centre for 15 minutes and I’ve tried all the options and I can’t get through to ANYONE!! I want to cancel my contract and it doesn’t give you the option online to do so!! Can someone cancel it from your social media team?
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Gary Ayre (@GazzaG1) reported from Blackhall Colliery, England@virginmedia WiFi signal from hub3 is unreliable and I am by only in a1 bedroom bungalow, I never use the tvbox as all channels are rubbish and my mobile signal is disgraceful-virgin is worse decision i have ever made
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Marc J (@Johnsonator85) reported from Stockton-on-Tees, England@virginmedia who have I got to screw to get through to cancel my contract with you?
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Dianne Wilson (@Divadi29) reported from Billingham, England@virginmedia i was asked to upgrade as a valued customer, since upgrading my broadband is terrible we are all using 4g at home as connection is so poor. i have done all testing as directed from comp voice on phone and link sent to mobile. i pay for 3 virgin mobiles one now has no data
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Marc J (@Johnsonator85) reported from Stockton-on-Tees, England@virginmedia In the meantime I can’t do anything then so basically you’ve been no help whatsoever
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Just Gill (@Formally_Gill) reported from New Marske, England@virginmedia I rang after the email and they assured me they have applied a discount and would stay the same price for my contract. I agreed a fix price and if that's not what I got then I have been lied too, which is a miss sale and the ombudsman will be contacted, again.
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Marc J (@Johnsonator85) reported from Stockton-on-Tees, England@virginmedia It doesn’t matter what day or what time I try to call I get the same problem!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Eloisa Rodrigues (@eloisarod) reported from Tottenham, England@virginmedia There seem to never be a problem, and yet everyday the internet drops out…
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Brontë Appleby (@BronteAppleby) reported@virginmedia Thanks for this KF. Just to clarify that I can't put my email address/password in at all when I use webmail to sign in - it goes straight to the error message when I click the email button. Does that impact what I need to do with My VM? Thanks again.
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APvoiceovers (@apvoiceovers) reported@virginmedia Can't access my mail. Keeps telling me it can't sync and I can't access it via the web browser either. Service Problems??
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Scottish agus moiteil 🏴 saor Alba (@scottishlass1st) reported@virginmedia What is showing is never been out for deliver but estimated time 6th Dec. As in Monday gone. Same old story when you contact them.
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Tito Payne (@PayneTito) reported@virginmedia Test line says there are issues. Whe know that as we have had no internet or very sporadic internet for 5/6 days now.
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A.❄⛄ (@ghosthermione) reported@virginmedia @VirginMediaIE i mean *you* reached out, here? 🤨 so... @VirginMediaIE who do i contact to get my plan reevaluated, the web chat didnt go anywhere when i tried the other day, and the plan selector thing isn't letting me select the same price as an existing customer
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Kunwar Singh (@knishantsingh) reported@virginmedia internet not working in E11 again.. without any known issues or status in your website… what’s going on?
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ComplyMe Ltd (@ComplyMe1) reported@virginmedia - no business broadband since 25 November and absolute no customer service no response to raising faults via their website. This is appalling customer service where it is impossible to speak to anyone.
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Rob Lang (@brainwipe) reported@tjrobinson @virginmedia They lied to me over bandwidth and latency. I'll never go back.
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Andrew Billen (@andrewbillen) reported@virginmedia I have been on that too, I am afraid. People reach the same stalemate, being told the email service was sold to Talk Talk, who don't talk to Virgin Media engineers or VM customers. Do you have a direct line?