Virgin Media outages and service status in Middlesbrough, England

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Billingham, Hartlepool, Saltburn-by-the-Sea, and Redcar.

City	Problem Type	Report Time
Middlesbrough	Internet	3 hours ago
Stockton-on-Tees	Internet	2 days ago
Billingham	Internet	2 days ago
Hartlepool	Wi-fi	3 days ago
Stockton-on-Tees	Internet	5 days ago
Hartlepool	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

• 
  Adam (@ajtheladplummy) reported 1 second ago from Middlesbrough, England

  @virginmedia Advertises the best fastest and most reliable internet you can get but all you get is buffering. Tried to call support team all you get is automated options, please select your option blah blah and all you get is we will send you a link. I want to speak to a human!

• 
  Chris Christopher (@Christo72210007) reported 1 minute ago from Nunthorpe, England

  @virginmedia Aaarrrggghhh, red button not working on Sky Sports tonight any idea why?

• 
  Gary Nolan (@gaznolan) reported 3 minutes ago from Stockton-on-Tees, England

  @virginmedia hey virgin media - when I'm told a final figure on my account and find out the agent lied and gave me a higher figure and then your complaint team tell me not to worry it'll be sorted. My contract finished on 30/3 but you've still taken a full month's payment (1/2)

• 
  Bryan Light (@UKLightCreation) reported 4 minutes ago from Redcar, England

  @virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"

• 
  Shaun Calvert (@Shaunelious) reported 5 minutes ago from Redcar, England

  @virginmedia Or asking what outcome they want. Anyway, not long after I get a text saying a technician is coming out that I haven’t agreed to and if I’m not home when they come it’ll cost £25. So I have to call up to cancel that and was then told I can’t add to my complaint….

• 
  Stu # Boro Shirts (@Boro_shirts) reported 7 minutes ago from Billingham, England

  Anyone else virgin media Internet down billingham?

• 
  You're a cantaloupe ÂûDHD (@Ben_McBean) reported 11 minutes ago from Yarm, England

  @virginmedia I switched it off at the mains at 13:00. Still not working. Also received a vishing message from a fake VM account about these messages.

• 
  andrea mcdonald (@AndreaAndymac) reported 11 minutes ago from Redcar, England

  @virginmedia any chance of speaking to a human regarding my television service

• 
  rachel (@rachsclarke) reported 13 minutes ago from Middlesbrough, England

  @virginmedia Thanks, do you have an ETA of when you’re issue will be resolved? Many of us could of purchased this game with a different streaming service if we knew you would be having the same issues with red button as per usual

• 
  Gary Nolan (@gaznolan) reported 16 minutes ago from Stockton-on-Tees, England

  @virginmedia fully and reasonably, the agent response was "oh okay" and put the phone down. How do I make a formal complaint about the atrocious service you guys offer? (2/2)

• 
  SimonMorrisonPeacock (@simonmp68) reported 18 minutes ago from Thornaby-on-Tees, England

  @virginmedia My services are suspended. I am housebound,no tv no internet. I only ask for an extension to further my services for one week but company rules and non-existent customer service is really upsetting me. I’ve been a loyal customer and feel betrayed

• 
  Hannah (@HannMarieRose) reported 25 minutes ago from Middlesbrough, England

  @virginmedia midway through the last episode of #SilentWitness and my virgin decides to go down, couldn't of timed it better if you tried 😫😫

• 
  rachel (@rachsclarke) reported 29 minutes ago from Middlesbrough, England

  @virginmedia can you confirm your sky sports red button will be working tonight for the Boro match as there is always problems with it, as if it’s not I’ll purchase the match with a different provider instead. Plenty of notice here for an 19:45 kick off

• 
  steven lambert (@stelambert1977) reported 36 minutes ago from Thornaby-on-Tees, England

  @virginmedia Finally red button service working on Virgin. Only missed half of the @Boro match!! ;however commentary is from the Blackburn match. #PoorService #virginmedia

• 
  Terry Chapman or FBH (@TerryFBH) reported 42 minutes ago from Yarm, England

  @virginmedia Why does your organisation make it so difficult to raise a complaint? Please advise with whom I may raise this.

• 
  RACHEL BULLOCK (@RBullockITV) reported 43 minutes ago from Eaglescliffe, England

  Hey @virginmedia your WiFi down yet again, third time this week. I’m in TS16 but suspect we are not alone #virginmediadown

• 
  Simon Clayton (@SiClayton) reported 44 minutes ago from Stockton-on-Tees, England

  Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

• 
  Gary Nolan (@gaznolan) reported 52 minutes ago from Stockton-on-Tees, England

  @virginmedia great service NOT! Called yesterday to disconnect and was blatantly given incorrect information by the chat agent. Had a call today from another retention agent asking how he could resolve the issues so I explained what happened. (1/2)

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 57 minutes ago from Redcar, England

  Our broadband in TS10 has been down all day, the status page says no issues, but self test says there is no connection @virginmedia - is this related to the issues at Roseberry Square, Redcar, and when will it be resolved. So far no communication from you!

• 
  Paul Ryder (@ryderboy24) reported 60 minutes ago from Hart, England

  @virginmedia any reason why my broadband is so slow and my bill is so expensive

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rachaelinnc (@rachaelinnc) reported 5 minutes ago

  @virginmedia I have tried every which way to contact you by live chat, community, WhatsApp and now been on hold on the phone for over an hour - can someone please help me please with an expiring contract?!!! This is ridiculous!

• 
  Steven (@Steven12109) reported 8 minutes ago

  @virginmedia I've been on hold for one hour and 20 minutes, to correct a mistake on your billing! You really are a crap company!

• 
  Boshek (@Boshek6) reported 9 minutes ago

  @virginmedia after 19 years of flawless service. You have gone to **** in the last 2 months. Constant issues. Last contract with you. Once this one ends. I’m done with you. This is all it takes. I’ll never use virgin again for anything.

• 
  Paul Caley (@PC_ale) reported 9 minutes ago

  @virginmedia the people on web chat not working today? Been getting the still in a queue message for almost the last hour and a half. Is it to raise a complaint? So who do talk to raise a complaint about raising a complaint, as the method to raise a complaint is not working!

• 
  Long Jane Silver (@roosterslily) reported 13 minutes ago

  @virginmedia is there a power outage as some of my channels are missing such as Sky Crime, U & Gold? I've been on the ChatBOT for three hours with no reply and no answering the phone

• 
  Stuart Layton (@shooter1981) reported 19 minutes ago

  @virginmedia how do I get in contact with you??? Awful experience so far. Over 2 hours on hold so far, online chat kicks me out. Not even been able to activate my account or install equipment and now unable to cancel. Glad I won’t be proceeding with you !!

• 
  Dgjbear (@Dgjbear1) reported 25 minutes ago

  @bravemongoose @virginmedia You won’t get a reply from X either. They are simply closed. I’m guessing the company is close to collapse. I’m trying to cancel my contract to after 25 years

• 
  Dave #oafc (@Rusty_Barnacle) reported 26 minutes ago

  @virginmedia have to say I've really enjoyed spending over 15 hours on the phone and 10 of those on hold this week trying to sort my contract out because your salesperson didn't sort it properly. I've been trying to cancel for 2 hours this morning and been left on hold again

• 
  PRIVATE (@senoreta) reported 27 minutes ago

  @virginmedia what the hell is going on??!! Your broadband service and TV has been a shambles since Wednesday last week??!! No internet alll day today!!! Anyone know anything more than what they tell me?? (They say…‘it’s an outage’) 🙄🙄🙄 Well that’s obvious!!

• 
  Dgjbear (@Dgjbear1) reported 28 minutes ago

  @virginmedia @DeeEmCee28 Direct messaging here doesn’t help. There are automated responses.