Virgin Media

Virgin Media Outage Report in Middlesbrough, England

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The latest reports from users having issues in Middlesbrough come from postal codes TS1, TS3 and TS5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Middlesbrough, England 01/28/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Saltburn-by-the-Sea, Hartlepool, Stockton-on-Tees and Redcar.

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City Problem Type Report Time
United KingdomMiddlesbrough TV
United KingdomMiddlesbrough Internet
United KingdomSaltburn-by-the-Sea Internet
United KingdomMiddlesbrough E-mail
United KingdomMiddlesbrough TV
United KingdomMiddlesbrough Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia NHS workers on the front line speaking to a manager on the phone and your staff have hung up on me!!!! Need a call back immediately before my contract finishes as 12am tonight!!! What a way to treat your NHS workers in this pandemic #foul

  • Digital_Den15 Den Butler (@Digital_Den15) reported from Egglescliffe, England

    @virginmedia Except if your an existing customer, then it's still £68 a month.

  • DannyTaylorDT Danny Taylor (@DannyTaylorDT) reported from Middlesbrough, England

    @AndyP5693 @ConnorBagan @virginmedia Yeah I checked it, problem in the area, estimated fix by 15:00 💩

  • rachyrooroo1 rachy roo roo (@rachyrooroo1) reported from Redcar, England

    @virginmedia hi there is any of your call centres open n I’m not a happy customer

  • DannyTaylorDT Danny Taylor (@DannyTaylorDT) reported from Middlesbrough, England

    After winning 37/37 in the Newcastle #ePL across the groups and the playoffs, I lose in the semi finals and won’t be at the grand final. Hard to describe the conditions I’ve just had to play in due to EA’s issue with Virgin Media, but this really has broken me

  • EnticknapHolly Holly, like the tree (@EnticknapHolly) reported from Skelton and Brotton, England

    @virginmedia @Virgin_Victoria I was told it would be delivered today. I got the yodel app, which has informed me its tomorrow. Not good, when I actually called up Virgin to cancel my contract. Its not the best way to keep a customer whose on the edge of leaving you.

  • Cannygang4 Just me in it (@Cannygang4) reported from Middlesbrough, England

    @AF3WT @BBC Would love @virginmedia to be able to contact @virginmedia to cancel my sports/footy channels on @virginmedia which is now not available on @virginmedia. I have tried 3 times today @virginmedia

  • nickeyley Eee-lee (@nickeyley) reported from Billingham, England

    @virginmedia Don't worry about it chief I'll ring customer services tomorrow 👍🏼

  • Holgate69 Holgate69 (@Holgate69) reported from Middlesbrough, England

    Here’s a thought. Those poor folk stick in hospital at the moment. No visitors allowed but still been charged #Extortionate amounts for #TVServices How about these companies waiving fees as a goodwill gesture during extremely difficult times #NHS #VirginMedia ##SkyTv

  • theJamesWillson James Willson (@theJamesWillson) reported from Hartlepool, England

    @virginmedia ...just received a letter from VM saying there is nothing they can do re the Virgin TV Go app not working...and here's me thinking it was part of my deal🤔

  • adam_mcclelland Adam McClelland (@adam_mcclelland) reported from Stainton and Thornton, England

    Hazel from customer relations at @virginmedia. Rude. Obstructive and defensive! Scare mongering into staying with Virgin! Glad I called instead of my 78yr old grandfather!

  • luis70105 Cj . (@luis70105) reported from Middlesbrough, England

    Spend a fortune every month for @virginmedia tv and sky, BT sport and guess what somebody has sold most the games in December to amazon prime , absolutely disgraceful , thanks @virginmedia one unhappy customer. Leaving in the morning , you can count on it. What am I paying for!

  • nickeyley Eee-lee (@nickeyley) reported from Billingham, England

    @virginmedia You can't even get my name right. It literally says it on my account. Absolutely basic customer service and you can't even do that properly. Shit company with shit service and useless customer support.

  • Cannygang4 Just me in it (@Cannygang4) reported from Middlesbrough, England

    @mrlamb11 @virginmedia @prodnose I have rang twice this morning. I select option 1 and it diverts to call back WTF. Bring back Grandstand

  • jimmyhadman James Hadman (@jimmyhadman) reported from Stockton-on-Tees, England

    @tescomobile hi guys, really unhappy with service earlier today - exchanges @Tesco Clubcard vouchers to use towards a new Phone for my son, but now I’ve been told I can’t use the vouchers towards a purchase, only deduct from my own bill. @virginmedia here I come!

  • DannyTaylorDT Danny Taylor (@DannyTaylorDT) reported from Middlesbrough, England

    @DrussSkilgannon Don’t know mate I didn’t play after what happened in the qualifier. It’s a problem between EA and Virgin Media apparently

  • ami9463 Ami (@ami9463) reported from Egglescliffe, England

    @virginmedia I need help!!!!

  • RaiderOnMixer |Jamie|MightyRaider (@RaiderOnMixer) reported from Redcar, England

    @virginmedia is having problems nationwide by the looks of it , which means I stream tonight unless it is sorted by time I start my usual streams

  • LiamMDrake Drake (@LiamMDrake) reported from Redcar, England

    @virginmedia are you going to fix this issue surrounding the routers blocking access to Fifa / EA sports

  • shreklandpony84 Jay rix (@shreklandpony84) reported from Billingham, England

    @virginmedia can you explain to me why I still can't access fifa20 ultimate team . This is still a ongoing problem since Friday

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • swigsmcfc John Swainson (@swigsmcfc) reported

    @virginmedia hello my broadband has gone down, tried turning off and back on and reset but nothing...SEND HELP

  • MrGoatsmilk Ⓥ MrGoatsmilk 🌱🌽🌍 (@MrGoatsmilk) reported

    @VLV_BaldEagle @virginmedia We are having the same issue. Works on mobile data but everything linked to the @virginmedia router fails re Netflix. Not running a VPN either.

  • xSmithy1980x x Smithy x (@xSmithy1980x) reported

    @virginmedia Yes it is an area issue but been like it for weeks now . Also been fine all day today but seems like after 18:30 it starts to go off . Why not do it in the mornings so it’s fine at night (peak time) , I suppose that would be to easy

  • pumphysaysNO Lord Galoot (@pumphysaysNO) reported

    @virginmedia hey there, whilst under the influence of alcohol last night I subscribed to sky sports to be put on my package, it still hasn’t started yet, can I cancel

  • bray_gooster **** Stein (@bray_gooster) reported

    @virginmedia So turns out no one raised my orginal complaint. Your colleague says they have no record. As per GDPR my details should be logged. Did you fail in this? I have records. @LutzSchueler is this how you trear military veteran. Lying call handlers?

  • nicoladevalle nicola de valle (@nicoladevalle) reported

    @virginmedia No problem. Thanks! I know you can’t see my account details but since my contract ends on 04/08, *when* should I cancel so that I won’t have to pay any early termination fees? Shall I call AFTER 04/08 or can I call already now saying that I don’t wish to carry on with my plan?

  • shitehead_ anxious millenial ******* (@shitehead_) reported

    @virginmedia Intermittent drop outs. This is on a wired connection not Wireless. All webpages seem to intermittently stoploading and then load after a while. Been going on for days. More bizarre that your status page lists no problems but the line test says there is problems you're aware of.

  • Java2107 Java2107 (@Java2107) reported

    @virginmedia Hi, I just placed an order but I wish to cancel it now.

  • NoVaWRLDx Nova 2K (@NoVaWRLDx) reported

    So @virginmedia I've just been informed by me phone service that I have 3 GB of data left when I have 70gb but I haven't left the house this means your WiFi doesn't bother attempting to connect to my device for more than 5 seconds

  • laujensx Lau (@laujensx) reported

    Why does @virginmedia always have issues...? Working from home has never been so stressful