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Virgin Media

Virgin Media outages and service status in Middlesbrough, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Middlesbrough, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
  • 54% Internet (54%)
  • 15% Total Blackout (15%)
  • 8% E-mail (8%)
  • 8% Wi-fi (8%)
  • 8% TV (8%)
  • 8% Phone (8%)

The latest reports from users having issues in Middlesbrough come from postal codes TS1 , TS5 , TS6 and TS7 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 18: Problems at Virgin Media

Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Hartlepool, Saltburn-by-the-Sea, Middlesbrough, and Billingham.

CityProblem TypeReport Time
Stockton-on-Tees Wi-fi 12 days ago
Hartlepool Internet 13 days ago
Stockton-on-Tees TV 13 days ago
Saltburn-by-the-Sea Total Blackout 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Middlesbrough, England

    @virginmedia Got the t-shirt, when I last went through it the resolution was for me to leave and not pay my last bill and see you court which was really helpful

  • beck5ter
    Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @virginmedia I have been one of your customers for years. We have broadband (used constantly) TV (never switched on) Telephone (only Virgin call it)

  • john_watson_
    ๐•๐• ๐•™๐•Ÿ ๐•Ž๐•’๐•ฅ๐•ค๐• ๐•Ÿ ๐ŸŽง๐ŸŽ™๐Ÿ“ป (@john_watson_) reported from Redcar, England

    @DanWalk32531219 @virginmedia Just checked at 2am, finally back up again, though poor speeds on a speed test, hopefully will improve by the morning ๐Ÿคž

  • Shaunelious
    Shaun Calvert (@Shaunelious) reported from Redcar, England

    @virginmedia Iโ€™ve got 16 months left on my current contract but Iโ€™d like to cancel it as I have good reason

  • WheezyRider44
    Matt Greenfield-Westcott (@WheezyRider44) reported from Nunthorpe, England

    @virginmedia Is your red button not working again?!?

  • simonmp68
    SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia I have tried phoning and am being passed from pillar to post on chat. I have no services. Iโ€™m housebound and cannot do anything. Iโ€™ve asked for help as suggested and am receiving none. Very unhappy

  • PeteYourDoom
    Peter ๐Ÿˆ๐ŸŽธ๐Ÿ•น๏ธ (@PeteYourDoom) reported from Hartlepool, England

    @virginmedia Waiting on the Medallia survey as the engineer was fab. Want to make sure he gets recognition for his good service

  • gaznolan
    Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England

    @virginmedia hey virgin media - when I'm told a final figure on my account and find out the agent lied and gave me a higher figure and then your complaint team tell me not to worry it'll be sorted. My contract finished on 30/3 but you've still taken a full month's payment (1/2)

  • WheezyRider44
    Matt Greenfield-Westcott (@WheezyRider44) reported from Nunthorpe, England

    @virginmedia But this has gone on for months, not days or weeks. It can't be that difficult to identify the problem and find a solution.

  • Danielson_1991
    Daniel Thompson (@Danielson_1991) reported from Hartlepool, England

    @virginmedia I honestly can't deal with being passed around departments again. The problem is the WiFi is weak upstairs and I'm paying for a product thats not fit for service. You advertise intelligent pods to boost connections, all I want is to order one to resolve the issue.

  • mark770
    Mark Walker (@mark770) reported from Stockton-on-Tees, England

    @virginmedia JS, have you taken the time to read the thread through? It would appear not as your previous colleague intimated that you would be looking at auto-comp issue when I notified you that the issue had been resolved though you mentioned nothing about that.

  • PeteYourDoom
    Peter ๐Ÿˆ๐ŸŽธ๐Ÿ•น๏ธ๐Ÿบโ™ˆ (@PeteYourDoom) reported from Hartlepool, England

    @virginmedia It was working fine, then went off and came back but the hub was flashing green quite quickly. When it renegotiates it's usually slow and steady green flash but this was really quick

  • werbedoyle
    gary doyle (@werbedoyle) reported from Stockton-on-Tees, England

    @virginmedia hey hey virgin media wifis down. Your web site says it fixed ????

  • RBullockITV
    RACHEL BULLOCK (@RBullockITV) reported from Eaglescliffe, England

    Hey @virginmedia your WiFi down yet again, third time this week. Iโ€™m in TS16 but suspect we are not alone #virginmediadown

  • gaznolan
    Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England

    @virginmedia great service NOT! Called yesterday to disconnect and was blatantly given incorrect information by the chat agent. Had a call today from another retention agent asking how he could resolve the issues so I explained what happened. (1/2)

  • cdbarnezy
    CDBarnezy (@cdbarnezy) reported from Middlesbrough, England

    @vonobox @stepickering @virginmedia It's my jobโ€ฆ it's the same as anything other work from home job I've never had this problem before so I never though of needing a back up hotspot ect.

  • Curriepeter1
    Currie.peter (@Curriepeter1) reported from Stockton-on-Tees, England

    Why are virgin media so crap so slow and keeps buffering every day we pay for a service thatโ€™s not fit for the purpose

  • MillingtonJulia
    julia millington (@MillingtonJulia) reported from Marske-by-the-Sea, England

    @virginmedia please can you confirm is there a wifi connection problem in the TS11 area?

  • john_watson_
    ๐•๐• ๐•™๐•Ÿ ๐•Ž๐•’๐•ฅ๐•ค๐• ๐•Ÿ ๐ŸŽง๐ŸŽ™๐Ÿ“ป (@john_watson_) reported from Redcar, England

    @virginmedia @dakotafiction Same here ts10, broadband is down, your status says no issues!

  • SimonHolliday13
    Simon (@SimonHolliday13) reported from Thornaby-on-Tees, England

    @virginmedia Unfortunately it's still not fixed. No TV and no Internet. Both keep dropping in and out intermittently. Which is better than zero service yesterday and I may finally finish that book on conscription I bought in Leeds earlier this year.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • pgreen83
    Paul Green (@pgreen83) reported

    @virginmedia Could you reply to my DM? Absolutely shocking service with no accountability. ยฃ120 a month for what? No service, no customer service! Potentially you are in breach of contract and now ignoring customer complaints. Not a good look this!!

  • DarylCatpiss
    Mr Daryl T Catpiss (@DarylCatpiss) reported

    @virginmedia @TheAFC0522 Yeah what if I want to watch them on my big TV that I bought to watch my virgin media service on?

  • VirginMediaNews
    Virgin Media News (@VirginMediaNews) reported

    Post-mortems are due to be carried out today on the bodies of five teenagers who died in a head-on collision on the M9 in Co Kildare in the early hours of yesterday morning. Gardaรญ say their car was driving the wrong way down the motorway when the crash happened. Three women and a 7-year-old boy, who were travelling in the second car, remain in hospital with critical and serious injuries. ๐Ÿ“บ More on Virgin Media PLAY

  • CaswellAdrian
    Adrian Caswell (@CaswellAdrian) reported

    @bmstewart2004 The same with Virgin Media a few months ago. If they hadnโ€™t been so greedy they would still have a customer. Iโ€™ll never go back to a big corporation if thereโ€™s an alternative.

  • andy_nicks60
    Andy Nicholls ๐Ÿซงโš’๏ธโœ๏ธ (@andy_nicks60) reported

    So @virginmedia after 15 years as a customer for broadband donโ€™t deem you worthy of a recordable 360 box if you want to use them as a sole provider instead of Sky and only offer a streaming box that wonโ€™t work if your internet goes down. #AwfulCustomerService #Sky

  • BlakeyCb48
    cheryl blake (@BlakeyCb48) reported

    @virginmedia I hope youโ€™re going to compensate everyone for the lack of service we havenโ€™t had !

  • Margare87468895
    Margaret Miller (@Margare87468895) reported

    @gnh_Eastwall I hear this poor girl is 18! I'm doing jail for life if it was my 18 year old daughter ! I'm so ******* angry ! Why is this being swept under the carpet? RTE ? VIRGIN media? Main stream media ! ??????FFS ๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก

  • IainSankey
    Iain Sankey (@IainSankey) reported

    Appalled at Virgin Media @virginmedia I was paying ยฃ105 a month for a TV package and landline phone I never use. All I want is the broadband. So I try to fix this and get told that having the internet alone will cost more more than the 'improved' ยฃ65 contract for all 3 things!

  • martinianpaul
    Martin Paul (@martinianpaul) reported

    @virginmedia my bill has just shot up. Who do I need to speak to to get it down or get me out?

  • vdaybabygirl85
    Krystle (@vdaybabygirl85) reported

    @virginmedia Imagine for weeks upon weeks your internet has not been working. Can't connect on chat as no data and WiFi not working. Ran out of data repeatedly and have had to top up eSims And U have the AUDACITY to say my services will be suspended for non payment. No thanks