Virgin Media Outage Report in Middlesbrough, England
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The latest reports from users having issues in Middlesbrough come from postal codes TS5, TS4, TS3, TS6 and TS1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Middlesbrough, England
The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Hartlepool, Middlesbrough, Redcar and Saltburn-by-the-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Internet | |
| Hartlepool |
Wi-fi | |
| Middlesbrough |
Internet | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
Wi-fi | |
| Redcar |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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Rev Graham Dobinson
(@grahamdo) reported
from
Hartlepool, England
@virginmedia yet again virgin media is down.
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Just me in it
(@Cannygang4) reported
from
Middlesbrough, England
@mrlamb11 @virginmedia @prodnose I have rang twice this morning. I select option 1 and it diverts to call back WTF. Bring back Grandstand
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia I appreciate how stretched you must be but I am a key worker and for over a week jow I an unable to contact you to sort out my tv problem. Hours on phone,via app and web still not solved. Can’t watch tv properly need it sorting pronto please.
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Kate Baucherel
(@KateBaucherel) reported
from
Billingham, England
@virginmedia It’s been going off intermittently for weeks. I’ve been blaming the devices in the house and changing every cable. You even sent me a new router. Every drop in service resets adapters and loses video calls.
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia Gone through apps,web,hours on phone even my nieces partner who works for you but system down. I am really getting annoyed
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Just me in it
(@Cannygang4) reported
from
Middlesbrough, England
@AF3WT @BBC Would love @virginmedia to be able to contact @virginmedia to cancel my sports/footy channels on @virginmedia which is now not available on @virginmedia. I have tried 3 times today @virginmedia
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Danny Taylor
(@DannyTaylorDT) reported
from
Middlesbrough, England
@DrussSkilgannon Don’t know mate I didn’t play after what happened in the qualifier. It’s a problem between EA and Virgin Media apparently
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Jay rix
(@shreklandpony84) reported
from
Billingham, England
@virginmedia can you explain to me why I still can't access fifa20 ultimate team . This is still a ongoing problem since Friday
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˥ ∀ W
(@bettercallmal) reported
from
Middlesbrough, England
The country is on lockdown and Virgin Media has been going down all day. Would hate to work for customer service right now.
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|Jamie|MightyRaider
(@RaiderOnMixer) reported
from
Redcar, England
@virginmedia is having problems nationwide by the looks of it , which means I stream tonight unless it is sorted by time I start my usual streams
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Robert-Andrew Tamkin
(@RobertTamkin94) reported
from
Stockton-on-Tees, England
@RMT3N @virginmedia @FortniteGame @SkyUK I’m actually moaning about a service I pay for but I mean it’s not you pays for my bills I do, so piss off keyboard warrior 👏🏻👏🏻👏🏻
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rachy roo roo
(@rachyrooroo1) reported
from
Redcar, England
@virginmedia hi there is any of your call centres open n I’m not a happy customer
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Ami
(@ami9463) reported
from
Egglescliffe, England
@virginmedia I need help!!!!
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Holgate69
(@Holgate69) reported
from
Middlesbrough, England
Here’s a thought. Those poor folk stick in hospital at the moment. No visitors allowed but still been charged #Extortionate amounts for #TVServices How about these companies waiving fees as a goodwill gesture during extremely difficult times #NHS #VirginMedia ##SkyTv
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Lisa Harvey
(@lumpss) reported
from
Billingham, England
Virgin media down 😡
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia I want my tv service sorting. Just not good enough despite current situation. Second time this fault has occured and fed up of being told “working on it” get it fixed or I leave
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wayne burnett
(@wanaldinho) reported
from
Middlesbrough, England
@virginmedia come on guys internet still not working in Middlesbrough
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Drake
(@LiamMDrake) reported
from
Redcar, England
@virginmedia are you going to fix this issue surrounding the routers blocking access to Fifa / EA sports
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia NHS workers on the front line speaking to a manager on the phone and your staff have hung up on me!!!! Need a call back immediately before my contract finishes as 12am tonight!!! What a way to treat your NHS workers in this pandemic #foul
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Danny Taylor
(@DannyTaylorDT) reported
from
Middlesbrough, England
After winning 37/37 in the Newcastle #ePL across the groups and the playoffs, I lose in the semi finals and won’t be at the grand final. Hard to describe the conditions I’ve just had to play in due to EA’s issue with Virgin Media, but this really has broken me
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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cj hubbard
(@ir_427) reported
In other news, increasing amounts of interruption to my @virginmedia internet connection. Which would be annoying given how expensive it is even if they hadn't just put the price up... Now paying literally double what a new customer would for the same package. Ugh.
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Mark Smyth
(@Motorscribe) reported
@ir_427 @virginmedia Been having issues with VM pretty much since Christmas. Ironically got an email saying they’d upped the speed but doesn’t help if it keeps dropping. Done a factory reset today again so fingers crossed. In meantime I’m researching my options.
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Toby Ward-Smith
(@TobyWardSmith) reported
@virginmedia your customer service is all over the place! Cannot believe the shocking service I have received since joining you.
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Gopal Gi
(@GopalGi9) reported
@virginmedia sir i need your help plz save my business domino's trying close my business with wrong way where I can go save me
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Ryan Broad
(@RyanBroad23) reported
@virginmedia 150 max, upload is awful too
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M.Hossain
(@labib767) reported
@VirginMediaIE Virgin media IE customer service and accounts department Mobile closed during Covid 19. more then one year.
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Rev Eggy
(@reveggy) reported
@virginmedia after a few hours of installation I'm done. 2 hours on the phone and told I have to pay extra for a WiFi booster. You've had 3 engineers out to try and get my installation in the first place. And now I've Cancelled the service
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Vanessa
(@vcresswell1) reported
@virginmedia it is had to believe just how terrible Virgin Customer Service is. Everyone you speak to says something different. We have had NO service for last 6 weeks, told would be fixed today. Now told another 3 weeks. No reason , no apology ..
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Sam
(@Sam_Rigg1) reported
@virginmedia No, both times the engineers said they would send a reference and give a fix date but they never contact us afterwards. The only fix dates we get are the made up ones that they tell us on the phone.
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Vanessa
(@vcresswell1) reported
@virginmedia No you can’t and won’t , I have been dealing with customer service for 6 weeks . Honestly the very worst service I have ever experienced. I’ve been a loyal customer for many year... you cut me off for no reason and won’t do anything to get he back on before 8 weeks