Virgin Media outages and service status in Middlesbrough, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Middlesbrough, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 6, 8:16 PM GMT+1.
- Internet (61%)
- Wi-fi (17%)
- TV (11%)
- E-mail (6%)
- Total Blackout (6%)
The latest reports from users having issues in Middlesbrough come from postal codes TS1 , TS3 and TS6 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 7: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Middlesbrough, England
The most recent Virgin Media outage reports came from the following cities: Hartlepool, Stockton-on-Tees, Middlesbrough, Billingham, Saltburn-by-the-Sea, and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Hartlepool
|
Wi-fi | 20 hours ago |
|
Stockton-on-Tees
|
Internet | 7 days ago |
|
Middlesbrough
|
Internet | 8 days ago |
|
Stockton-on-Tees
|
Internet | 9 days ago |
|
Middlesbrough
|
Wi-fi | 10 days ago |
|
Middlesbrough
|
Internet | 10 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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Bryan Light (@UKLightCreation) reported from Middlesbrough, England@virginmedia Can you improve the stability of your broadband and make massive improvements to your customer services (like actually introduce some sort of customer service)?
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Chris Christopher (@Christo72210007) reported from Nunthorpe, England@virginmedia Aaarrrggghhh, red button not working on Sky Sports tonight any idea why?
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You're a cantaloupe ÂûDHD (@Ben_McBean) reported from Yarm, England@virginmedia I switched it off at the mains at 13:00. Still not working. Also received a vishing message from a fake VM account about these messages.
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ScottPhoto (@smarshallphoto) reported from Stockton-on-Tees, England@gracedavies I had a dream that I Met a Boy Online was used by Virgin Media in a TV advert, and you got paid a ****-ton of money. Does that count?
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James Gilroy (@JamesGilroy) reported from Yarm, England@cyclingbetting @virginmedia Had a similar issue before Christmas. One of their engineers came out, changed router cable and some settings on router. Works champion now
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Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England@beardedian @VirginMediaCorp Then again I wouldn't expect anything less from Virgin Media. The only thing that is stopping me leaving them is losing my emails. Going to look into an alternative solution to that problem tomorrow
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Shaun Calvert (@Shaunelious) reported from Redcar, England@virginmedia I’ve got 16 months left on my current contract but I’d like to cancel it as I have good reason
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𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported from Redcar, England@PandOminous @virginmedia Same here also TS10, no communication from @virginmedia as to whether it's down to the issues in Roseberry Square, and 3 to 4 network vans at the box, a car went in to it apparently. Even just an eta of when service will be restored would help!
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Daniel Hill (@DanielHill21) reported from Middlesbrough, England@virginmedia So why do you not have a chat system? I work in a similar industry and we are able to help our customer through chat, phone, online, social media it’s crazy a company of the size of virgin media can’t accommodate us. Not having a go at you I’m just disappointed in the system
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Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England@virginmedia I have been one of your customers for years. We have broadband (used constantly) TV (never switched on) Telephone (only Virgin call it)
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David Lumb Writer (@LumbWriter) reported from Redcar, England@virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out
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Bryan Light (@UKLightCreation) reported from Middlesbrough, England@virginmedia It's a waste of time tbh, all they do is insist I take the hub out of modem mode and when they do eventually agree you are rubbish and put me through to line faults they either just hang up or the battery on my phone dies
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia I need some advice and help regarding an urgent issue yet keep getting blocked at every turn. Real good customer service for a longtime customer. Needs sorting
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Terry Chapman or FBH (@TerryFBH) reported from Yarm, England@virginmedia Why does your organisation make it so difficult to raise a complaint? Please advise with whom I may raise this.
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𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported from Redcar, England@virginmedia @dakotafiction Same here ts10, broadband is down, your status says no issues!
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ben (@benrelton) reported from Hartlepool, EnglandBroadband is down in our area, but can’t register loss of service on the website - just won’t work. Any ideas? @virginmedia
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Roy1986UTB (@roytomo1970_roy) reported from Stockton-on-Tees, England@virginmedia I've been on hold four 1hr 20 mins. I need to cancel my account. Please reply
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia Rebooting does nothing and service status page says nothing and if it was to do with that it would mean you owe me 5 years worth of credit notes
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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K (@Khushal) reported@RizWanKenobi_ Everyone’s on OpenReach lines, but I was with Sky first & their setup alone took 6 weeks cos they’re too incompetent though service was okayish. Now with Virgin Media for 3 years and paying for 1 gig to get a 500 Mbps download speed. Complained repeatedly but nothing happens.
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kim milner (@kimmie350) reported@jennyk1977 @SilverstoneUK I missed you on the tv Jenny but trying to watch it on virgin media as a nightmare. Didn’t see the national anthem or martins grid walk either as the channel changed to the damn cricket!!! Finally got the race to play but I wasn’t quick enough to spot you sorry.
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Save the UK from anybody who doesnt appreciate it (@reform_yes) reported@virginmedia @virginmedia Do you have any customer service at all @MartinSLewis
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michelle nunn (@shellenunn) reported@virginmedia Waste of time calling them passed from department to department told can’t give a date or of date is given NO construction DONE have asked about compensation told have to wait u tol service is activated and told be patient may - Aug I think that is patient and a joke
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Dobbin1957 (@dobbin1957) reported@virginmedia The service status page now says. 17.07 - you also sent a text to my wife who is the account holder at 08.07 today to say everything is fixed. So you clearly haven’t a clue what you are doing and yet you expect your customers to be patient. Time to give Virgin the boot I think.
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Sam Ed (@iam_samedoho) reported@OgaHans MTN is one of the biggest network operators in Nigeria. EE, Virgin Media O2, Vodafone, and Three are the major network operators in the UK. EE coverage is very good because BT owns and operates it using its existing infrastructure. Most of the smaller network operators are resellers. They bulk-buy wholesale - network minutes, texts, and data at a heavily discounted rate from (like EE, VMO2, or VodafoneThree) and resell it to people. Their coverage isn't good because they are limited. They are only competitive on price, not on coverage.
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fielden85 (@fielden85) reported@virginmedia are becoming a joke... 3rd time in a month the internet has gone down.
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mec337 (@mec337) reported@virginmedia ok, what’s the issue with bbc iPlayer sometimes it wants to play sometimes I have to retry many times. Sometimes if I log in I have to wait 2 mins for it to then work. It’s not consistent and very very annoying
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Lyn Prodger (she/her) (@Prodgey) reported@virginmedia If you look at my post I have sent a DM numerous times with no response it resolution. I will try again now 😡
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UTV1874 (@neiloco76) reported@virginmedia Haha no thanks, no followers and only been on here since this month, how ****** stupid do you think I am, email and phone number, nah do one scammer 🖕🖕🖕