Virgin Media

Virgin Media Outage Report in Middlesbrough, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Middlesbrough come from postal codes TS1, TS3, TS6 and TS5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Middlesbrough, England 02/04/2026 22:10

February 04: Problems at Virgin Media

Virgin Media is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Saltburn-by-the-Sea, Hartlepool and Redcar.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Internet
United KingdomStockton-on-Tees Wi-fi
United KingdomMiddlesbrough TV
United KingdomMiddlesbrough Internet
United KingdomSaltburn-by-the-Sea Internet
United KingdomMiddlesbrough E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

  • Johnsonator85 Marc J (@Johnsonator85) reported from Stockton-on-Tees, England

    @virginmedia who have I got to screw to get through to cancel my contract with you?

  • RobertTamkin94 Robert-Andrew Tamkin (@RobertTamkin94) reported from Stockton-on-Tees, England

    @virginmedia I’ve been trying to contact your call centre for 15 minutes and I’ve tried all the options and I can’t get through to ANYONE!! I want to cancel my contract and it doesn’t give you the option online to do so!! Can someone cancel it from your social media team?

  • PeteYourDoom Peter 🌲Santa Doom🌲🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England

    . @NOWTV @nowtvhelp any idea on how to stop the intermittent blue screen when playing back any on demand video or TV channels? Got an older now TV smart box. It's wired connection into a 300mbps virgin media hub so no issues.on playback speed.

  • GazzaG1 Gary Ayre (@GazzaG1) reported from Blackhall Colliery, England

    @virginmedia WiFi signal from hub3 is unreliable and I am by only in a1 bedroom bungalow, I never use the tvbox as all channels are rubbish and my mobile signal is disgraceful-virgin is worse decision i have ever made

  • 147mick Michael White (@147mick) reported from Hartlepool, England

    @virginmedia Yes problems with wired devices as well, I have to turn the hub off then on again all the time even if I'm in the same room.

  • Divadi29 Dianne Wilson (@Divadi29) reported from Billingham, England

    @virginmedia Both, i currently have to work from home and my internet crashes all the time. i can’t get a signal in my bedroom which is the room directly above the box

  • m_arthur1 mick arthur (@m_arthur1) reported from Stockton-on-Tees, England

    @virginmedia @d754771 I’m still waiting for the call aswell I know it’s a bad time with call centres closed but come on Sunday I was told 24hrs

  • Poddddddd Jamie Gilbey (@Poddddddd) reported from Stockton-on-Tees, England

    @virginmedia can I access some support on here?

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Stockton-on-Tees, England

    @virginmedia can I have some help ASAP, in regards to an issue I’m having and I’m in a bad way

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Middlesbrough, England

    @virginmedia So why do you not have a chat system? I work in a similar industry and we are able to help our customer through chat, phone, online, social media it’s crazy a company of the size of virgin media can’t accommodate us. Not having a go at you I’m just disappointed in the system

  • Formally_Gill Just Gill (@Formally_Gill) reported from Redcar, England

    @virginmedia seriously, a price increase?! Only renewed my contract 2 months ago and for more than I've ever paid! Of course, no customer service available either. Ridiculous!

  • lenJunier *** Junier (@lenJunier) reported from Middlesbrough, England

    @virginmedia tried to login to "myvirginmedia" numerous times Forgot password Tried go through reset 6 times Hopeless

  • Johnsonator85 Marc J (@Johnsonator85) reported from Stockton-on-Tees, England

    @virginmedia In the meantime I can’t do anything then so basically you’ve been no help whatsoever

  • Johnsonator85 Marc J (@Johnsonator85) reported from Stockton-on-Tees, England

    @virginmedia Ffs YOU try calling that number and tell me if you get through to somebody. I’ve tried god knows how many times and I just get a machine telling me you’re busy and that I “might like to call again later” every, single time. Your level of service is a joke.

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @NathHawkeswood @virginmedia Twitter cant help, phoning cant speak to anyone, text service in an endless loop, chat service online is also an endless loop I need to speak with line faults and they aren't even an option on the automated phone service so I'm really screwed

  • BradleyStaunch Bradley Staunch (@BradleyStaunch) reported from Hartlepool, England

    Virgin media internet is good, EVERY SINGLE other thing about them is ******* shite. Never understand the ***** on the phone takes, 3 hours to get through, website always down, make a payment page been broke for 5 years. ******* ****

  • Formally_Gill Just Gill (@Formally_Gill) reported from New Marske, England

    @virginmedia I rang after the email and they assured me they have applied a discount and would stay the same price for my contract. I agreed a fix price and if that's not what I got then I have been lied too, which is a miss sale and the ombudsman will be contacted, again.

  • Divadi29 Dianne Wilson (@Divadi29) reported from Billingham, England

    @virginmedia i was asked to upgrade as a valued customer, since upgrading my broadband is terrible we are all using 4g at home as connection is so poor. i have done all testing as directed from comp voice on phone and link sent to mobile. i pay for 3 virgin mobiles one now has no data

  • Johnsonator85 Marc J (@Johnsonator85) reported from Stockton-on-Tees, England

    @virginmedia It doesn’t matter what day or what time I try to call I get the same problem!

  • PeteYourDoom Peter 🌲🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England

    @virginmedia hi, any help on a non responsive remote to vbox? It is flashing red when I press buttons bit nothing happening on box. Only started happening tonight

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Mimi719043382 Mimi7 (@Mimi719043382) reported

    @virgin media Resolutions Team. Case C-030522872 Please check my a/c! Careless with VM continually getting billing wrong. New contract received and agreed. BUT wrong amount taken from a/c. Appalling (non)service

  • mattcseries3 Mattcseries3 (@mattcseries3) reported

    @minesawater @virginmedia Virginmedia and helpful are two words that should NEVER be used together, I hope people leave in large numbers, they might stop and think then.I’m tied until June then I’m gone and I can’t wait.

  • only1womble Dave (@only1womble) reported

    @virginmedia Doesn't affect me, I didn't take up Virgin (fortunately) While my friend is told there are no issues 3 miles down the road similar problems being raised. Friend now has an engineer coming tomorrow but seems the problems are possibly cause by your engineers working on a new estate

  • MyMindInsideOut Georgina Colman (@MyMindInsideOut) reported

    @virginmedia yep same issue

  • Rsv1620Ranjit Ranjit Singh (@Rsv1620Ranjit) reported

    @virginmedia It's got nothing to do with activating it, your customer services department said there is a technical issue and we will receive an email to notify us when it's sorted, doesn't take 3 weeks to rectify a technical issue does it?

  • bellachu1984 vicky🤓 (@bellachu1984) reported

    @REBookkeeping @virginmedia I have the exact same issue bern having it for over a year told them countless times yet they same the same thing and blame me and tell me too book an engineer last time we had issues they sent one only to find out it was the main box in the street 🙈

  • FullSen70316301 FullSend (@FullSen70316301) reported

    @O2 @virginmedia Told me they are giving me £100 compensation but gave me £88 wtf you ******* weird bastards

  • RachelH52186779 Rachel Hutchinson (@RachelH52186779) reported

    @the_weegie_dev @virginmedia All round broadband tv has been shocking and customer service would not know can never get to speak to anyone I will seriously be thinking about moving when my contract is up shocking stuff

  • davelay22 David Lay (@davelay22) reported

    @virginmedia You keep mentioning all providers, I’m asking about your treatment of your current customers, and why you think it’s justified to treat your customers this way

  • bellachu1984 vicky🤓 (@bellachu1984) reported

    @iangough3 @virginmedia Been having the same problem but all I get is them telling me on here to do tests then blaming me and saying book an engineer last time I did that it was thier WiFi cos he rest the box in the street terrible service