Virgin Media outages and service status in Middlesbrough, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 3 outage signals in the last 24 hours around Middlesbrough, including 3 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 15, 6:01 PM GMT+1.
- TV (43%)
- Internet (36%)
- Wi-fi (18%)
- Total Blackout (4%)
The latest reports from users having issues in Middlesbrough come from postal codes TS3 , TS5 , TS1 , TS6 and TS7 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Middlesbrough, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Saltburn-by-the-Sea, Billingham, Redcar, and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 22 minutes ago |
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Internet | 7 hours ago |
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Internet | 20 hours ago |
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TV | 1 day ago |
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TV | 1 day ago |
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Wi-fi | 1 day ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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Marc J (@Johnsonator85) reported from Stockton-on-Tees, England@virginmedia Media, I want to cancel
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Terry Chapman or FBH (@TerryFBH) reported from Yarm, England@virginmedia Why does your organisation make it so difficult to raise a complaint? Please advise with whom I may raise this.
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Simon (@SimonHolliday13) reported from Thornaby-on-Tees, England@virginmedia Unfortunately it's still not fixed. No TV and no Internet. Both keep dropping in and out intermittently. Which is better than zero service yesterday and I may finally finish that book on conscription I bought in Leeds earlier this year.
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rachel (@rachsclarke) reported from Middlesbrough, England@virginmedia how can I cancel my contract? Unable to get through via phone.
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Terry Chapman or FBH (@TerryFBH) reported from Yarm, England@virginmedia I look forward to receiving your offer regarding the complaints that I already made and have still not received a response. I suppose you could consider this a further complaint that your complaints process is inadequate.
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ππ ππ πππ₯π€π π π§ππ» (@john_watson_) reported from Redcar, EnglandOur broadband in TS10 has been down all day, the status page says no issues, but self test says there is no connection @virginmedia - is this related to the issues at Roseberry Square, Redcar, and when will it be resolved. So far no communication from you!
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AllpointsTV - Jamie (@AllpointsTV) reported from Guisborough, England@virginmedia Yes , and it says no issues and then asks to check my equipment , this test says there is an issue with my equipment and I should check again in 24 hours so an engineer can be arranged . This has now been saying check back in an hour for the last two hours
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Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England@virginmedia fully and reasonably, the agent response was "oh okay" and put the phone down. How do I make a formal complaint about the atrocious service you guys offer? (2/2)
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Louise Baldock π (@LouiseBaldock) reported from Stockton-on-Tees, England2 calls on landline from Asia, using dummy UK phone numbers, pretending to be from Virgin Media, telling me of a problem with the security of my router. Neither liked it when I told them their mother and father would be deeply ashamed if they knew what their son was doing.
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Liam Batey (@LiamBatey4) reported from Middlesbrough, England@virginmedia what the hell is problem with Wi-Fi ??? Itβs been off for three days wtf
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Paul Ryder (@ryderboy24) reported from Hart, England@virginmedia any reason why my broadband is so slow and my bill is so expensive
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia Rebooting does nothing and service status page says nothing and if it was to do with that it would mean you owe me 5 years worth of credit notes
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Douggy (@Douggy1908) reported from Hartlepool, England@virginmedia No nothing Iβve been thorough it all, already your just ****.
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia I wouldn't recommend your media connect app its awful, the booster you sent out does exactly zero, as for blackspots around the house that would be anywhere in the house more than 1.5m from the hub, all the software in the world won't polish the turn you call a superhub
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Peter ππΈπΉοΈ (@PeteYourDoom) reported from Hartlepool, England@virginmedia Checked l the internal cabling and all right etc so hopefully just a lose wire somewhere at the cabinet or something the engineer can easily fix. Is there any refund due to lack of service? I pay Β£67 a month. Can offset that against my mobile phone data
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Big Al H (@AlanHewitt10) reported from Stockton-on-Tees, England@virginmedia how do you have the front to increase my bills by nearly 20 percent and yet your service has been awful lately. In the morning my tv broadband and landline is going. And my mobile will not be renewed.
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Peter ππΈπΉοΈ (@PeteYourDoom) reported from Hartlepool, England@virginmedia Waiting on the Medallia survey as the engineer was fab. Want to make sure he gets recognition for his good service
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia @Virgin I have received a reply which advises me that query wonβt be dealt with or further replied to immediately. I am desperately trying to hold it together here,please please can you help me sort this out.
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia Mainly wireless but wired issues too
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Shaun Calvert (@Shaunelious) reported from Redcar, England@virginmedia Iβve got 16 months left on my current contract but Iβd like to cancel it as I have good reason
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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scouse sense@scousegranny (@scousesense) reported@virginmedia Please cancel my order that was made yesterday. I am in the 14 day cooling off period so cancel it . DM me to get the reference number. Than you
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John M (@john1mccarthy) reported@virginmedia A phone call about a complaint resolution
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Bryan B π»π¨ π₯ (@BryanB_LFC) reported@virginmedia I hereby request compensation for lack of service and breach of service contract. Please DM me the forms to complete. I request acknowledgement of this message. @Ofcom @BBCTech
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Jack O Newbury (@GreenhamCommon) reported@virginmedia My tv picture has frozen on all channels. Internet & streaming working fine. Started at 1405. what is the problem?
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SanthoshπποΈ (@SubraSanthosh) reported@virginmedia Rubbish. No phone or internet last 5 days. Your team at CSD donβt even care, and was told if I want to switch I can switch providers or wait till VM fixes the issue, and thatβs exactly what I did. Worst network provider by far.
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Angelo (@AngeloFC04) reported@JoshCF_ Negotiated 1 gb/s internet with virgin media down to Β£31 from Β£45 after I told them I wanted to leave
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CLAIRE GROVER π (@ClaireabelleRed) reported from Bury, England@virginmedia Thanks for updating I've had my 82 year old dad on the phone as he only has the main tv channels so I guess its the same issue as the pixalation issues. I'll let him know
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John B (@JohnBar72896911) reported@ian_Leeds_UK @LouiseTregidgo @virginmedia Probably because its 3 hours later and we pay a fortune. Dodgy box prob gets better service and more reliable
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Stephen Hampson (@StephenHampson) reported@virginmedia so channels are down and can't even go on the status on your website as that's down. When you will start compensation for your unreliable service or do I need to send another complaint through? Only way you'll take notice
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Mary Erickson (@MaryEricks51284) reported@DanAaronTaylor @virginmedia had this exact problem and MeganCode fixed it.