Virgin Media outages and service status in Middlesbrough, England

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Middlesbrough, Saltburn-by-the-Sea, Hartlepool, Billingham, and Redcar.

City	Problem Type	Report Time
Stockton-on-Tees	Wi-fi	52 minutes ago
Middlesbrough	Internet	57 minutes ago
Middlesbrough	Internet	8 days ago
Saltburn-by-the-Sea	Wi-fi	11 days ago
Stockton-on-Tees	TV	11 days ago
Hartlepool	Wi-fi	14 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

• 
  Bryan Light (@UKLightCreation) reported 2 minutes ago from Middlesbrough, England

  @virginmedia It's a waste of time tbh, all they do is insist I take the hub out of modem mode and when they do eventually agree you are rubbish and put me through to line faults they either just hang up or the battery on my phone dies

• 
  Terry Chapman or FBH (@TerryFBH) reported 12 minutes ago from Yarm, England

  @virginmedia I look forward to receiving your offer regarding the complaints that I already made and have still not received a response. I suppose you could consider this a further complaint that your complaints process is inadequate.

• 
  Mat⚙ (@NotEnoughTECH) reported 13 minutes ago from Ingleby Barwick, England

  Hey @virginmedia what's your support email address in the UK? Your website is absolutely useless in that regard

• 
  Bryan Light (@UKLightCreation) reported 15 minutes ago from Redcar, England

  @virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0

• 
  BoroMike (@MrTaylorM) reported 20 minutes ago from New Marske, England

  Looks like #virginmedia is down again in New Marske. If it’s preventative maintenance they should tell us.

• 
  Simon Clayton (@SiClayton) reported 20 minutes ago from Stockton-on-Tees, England

  Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

• 
  Danny Taylor (@DannyTaylorDT) reported 23 minutes ago from Middlesbrough, England

  Every single championship midweek fixtures, there’s always an issue with the red button. They either forget to turn the game on or instead they’ve now managed to put the wrong commentary on. Sort it out @virginmedia @SkyFootball. Wrong commentary on the Boro game

• 
  SimonMorrisonPeacock (@simonmp68) reported 24 minutes ago from Thornaby-on-Tees, England

  @virginhelp @Virgin Sorry,yeah it’s Virgin Media. Just waited an hour on Wednesday and it’s over half an hour now I can’t wait any longer owing to an appointment but I need some help as soon as possible Thankyou

• 
  Douggy (@Douggy1908) reported 26 minutes ago from Hartlepool, England

  @virginmedia I have issues with everything

• 
  Shaun Calvert (@Shaunelious) reported 26 minutes ago from Redcar, England

  @virginmedia I’ve cancelled the visit but why should I have to call back in the first place to cancel a visit I didn’t agree to? I wanted it adding to my initial complaint or raising separately but no one was interested. Cancel my contract

• 
  Bryan Light (@UKLightCreation) reported 32 minutes ago from Middlesbrough, England

  @virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!

• 
  Gary Nolan (@gaznolan) reported 33 minutes ago from Stockton-on-Tees, England

  @virginmedia any chance we'll get reimbursed for the service outage in the TS20 postcode? 2 days we've had a fault

• 
  The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported 33 minutes ago from Stockton-on-Tees, England

  @virginmedia DM me so I can give contact details. Don’t think it would cause a problem but I’d worry about affecting neighbours services or possible future services should we come back to you.

• 
  SimonMorrisonPeacock (@simonmp68) reported 34 minutes ago from Thornaby-on-Tees, England

  @virginmedia I have tried phoning and am being passed from pillar to post on chat. I have no services. I’m housebound and cannot do anything. I’ve asked for help as suggested and am receiving none. Very unhappy

• 
  Bryan Light (@UKLightCreation) reported 34 minutes ago from Redcar, England

  @virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"

• 
  Mark Walker (@mark770) reported 39 minutes ago from Stockton-on-Tees, England

  @virginmedia JS, have you taken the time to read the thread through? It would appear not as your previous colleague intimated that you would be looking at auto-comp issue when I notified you that the issue had been resolved though you mentioned nothing about that.

• 
  rachel (@rachsclarke) reported 42 minutes ago from Middlesbrough, England

  @virginmedia Thanks, do you have an ETA of when you’re issue will be resolved? Many of us could of purchased this game with a different streaming service if we knew you would be having the same issues with red button as per usual

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 54 minutes ago from Redcar, England

  @virginmedia It's working now. Just would have been good to have been informed and kept in the loop that there was an issue being worked on, the status page was useless, stating no issues!

• 
  rachel (@rachsclarke) reported 57 minutes ago from Middlesbrough, England

  @virginmedia can you confirm your sky sports red button will be working tonight for the Boro match as there is always problems with it, as if it’s not I’ll purchase the match with a different provider instead. Plenty of notice here for an 19:45 kick off

• 
  Jason N Beck (@beck5ter) reported 58 minutes ago from Stockton-on-Tees, England

  @beardedian @VirginMediaCorp Then again I wouldn't expect anything less from Virgin Media. The only thing that is stopping me leaving them is losing my emails. Going to look into an alternative solution to that problem tomorrow

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dee Ess 🇬🇧 (@gowlos60) reported 1 minute ago

  @JeanDifford It's made very clear that you do if you want to: 'Watch or record live TV on any pay TV service, like Sky, Virgin Media or EE TV. Watch live TV on streaming services like YouTube, Channel 4, Amazon Prime Video or any international channels'. I don't want a criminal record.

• 
  Addy (@iadnan9) reported 2 minutes ago

  @virginmedia @HawtinStewart Reported an issue 2 months ago and only just received a response. The advice given was unhelpful, careless, and frankly unprofessional. The issue is still ongoing with Now being told it could take another 28 days for a follow-up. Completely unacceptable and a waste of time.

• 
  Paul Parkin (@kingoftheshed) reported 2 minutes ago

  @virginmedia after a week of absolutely shambolic service I’ve finally had enough. You sent me an email to say all was fixed but once again the wi-fi is down and the tv is disrupted. Another weekend of nonsense ahead. Tell me how I leave?

• 
  dustbin hoffman (@Dazzle72Nolan) reported 4 minutes ago

  @virginmedia why is my box suddenly experiencing problems nothing changed at my end and yes I have tried resetting etc

• 
  Stanley Percival Simmonds (@simmo1024) reported 8 minutes ago

  @Prosperity_Inst This is a question for parents, and parents should have the ability to enforce their decision. See Virgin Media, they have the ability to block social media. Government needs to force all ISPs, especially phone service providers, do provide the same, and turn it on by default. The bill-payer (e.g. the parents) then get to choose which sites to permit. What is not required is digital ID for everyone.

• 
  Lee Black (@leeb9972) reported 9 minutes ago

  @virginmedia Dundee DD4 area, limited broadband, any issues you are aware of, i might need an engineer :(

• 
  Sean Milroy (@Seanster1984) reported 13 minutes ago

  @virginmedia why are you telling people to get a booster after upgrading to 360 when a box is connected to its router through Ethernet cable? Ethernet connection is better. Wi-Fi is a luxury. People are paying over odds for service but you want them to pay more? Get a grip!!

• 
  John Mercer (@Merse2506) reported 14 minutes ago

  @itswesty @virginmedia Virgin are shocking at responding. Mine has been doing it for weeks. DM them tney send a link that doesnt work

• 
  LA Saw OASIS! 🧡 🎶 (@lelly401) reported 23 minutes ago

  @sme30 @virginmedia @NetflixUK Bloody hell. Would have been easier to cancel Netflix! 🤦 Maybe try and upgrade on ur box and see if Netflix now comes as standard with upgrades.... Then cancel the stand alone one? 😬🤷

• 
  Matty Smithy♿️🇬🇧🇪🇺 (@Matt247821) reported 23 minutes ago

  @Jenny_1884 It’s pants, not as good as fibre and expensive as you have to purchase the equipment. The latency sucks. Alright for basic browsing but not gaming or high quality streaming. Virgin media is cheaper and faster