Virgin Media outages and service status in Middlesbrough, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 14 outage signals in the last 24 hours around Middlesbrough, including 13 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 14, 10:30 PM GMT+1.
- TV (42%)
- Internet (35%)
- Wi-fi (19%)
- Total Blackout (4%)
The latest reports from users having issues in Middlesbrough come from postal codes TS3 , TS5 , TS6 and TS1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Virgin Media
Virgin Media is currently having issues. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Middlesbrough, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Saltburn-by-the-Sea, Billingham, Redcar, and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough
|
Internet | 7 hours ago |
|
Middlesbrough
|
TV | 15 hours ago |
|
Middlesbrough
|
TV | 16 hours ago |
|
Middlesbrough
|
Wi-fi | 16 hours ago |
|
Middlesbrough
|
TV | 17 hours ago |
|
Saltburn-by-the-Sea
|
TV | 17 hours ago |
Nearby cities with recent reports
3 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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rachel (@rachsclarke) reported from Middlesbrough, England@virginmedia Thanks, do you have an ETA of when you’re issue will be resolved? Many of us could of purchased this game with a different streaming service if we knew you would be having the same issues with red button as per usual
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Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England@virginmedia hey virgin media - when I'm told a final figure on my account and find out the agent lied and gave me a higher figure and then your complaint team tell me not to worry it'll be sorted. My contract finished on 30/3 but you've still taken a full month's payment (1/2)
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia I wouldn't recommend your media connect app its awful, the booster you sent out does exactly zero, as for blackspots around the house that would be anywhere in the house more than 1.5m from the hub, all the software in the world won't polish the turn you call a superhub
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andrea mcdonald (@AndreaAndymac) reported from Redcar, England@virginmedia as per usual the red button not working AGAIN the amount I pay you each month should provide me with a much much better service than this. What are you doing??????
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Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England@beardedian @VirginMediaCorp Then again I wouldn't expect anything less from Virgin Media. The only thing that is stopping me leaving them is losing my emails. Going to look into an alternative solution to that problem tomorrow
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Shaun Calvert (@Shaunelious) reported from Redcar, England@virginmedia Or asking what outcome they want. Anyway, not long after I get a text saying a technician is coming out that I haven’t agreed to and if I’m not home when they come it’ll cost £25. So I have to call up to cancel that and was then told I can’t add to my complaint….
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andrea mcdonald (@AndreaAndymac) reported from Redcar, England@virginmedia No it wasn't. I want to do it when it's convenient for me not virgin media. Thanks for nothing..As well as expecting the customer to do all the work installing the equipment you making the decisions without consultation.Seriously thinking about my 14 day change of mind now.
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𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported from Redcar, England@virginmedia @dakotafiction Same here ts10, broadband is down, your status says no issues!
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Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England@virginmedia any chance we'll get reimbursed for the service outage in the TS20 postcode? 2 days we've had a fault
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BoroMike (@MrTaylorM) reported from New Marske, EnglandLooks like #virginmedia is down again in New Marske. If it’s preventative maintenance they should tell us.
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia I’m using a lot of data trying to sort this out as no internet. I feel like I’m going mad. Your company says ask us for help during these difficult times yet I have and have been treat really shabbily. I’m so frustrated and angry please help me
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Sarah-Louise Wilkinson (@Sarahlw_95) reported from New Marske, England@virginmedia is it normal practice for your employees to shout at customers down the phone and then hang up?
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*** Junier (@lenJunier) reported from Middlesbrough, England@virginmedia tried to login to "myvirginmedia" numerous times Forgot password Tried go through reset 6 times Hopeless
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginhelp @Virgin Sorry,yeah it’s Virgin Media. Just waited an hour on Wednesday and it’s over half an hour now I can’t wait any longer owing to an appointment but I need some help as soon as possible Thankyou
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Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England@virginmedia Waiting on the Medallia survey as the engineer was fab. Want to make sure he gets recognition for his good service
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Roy1986UTB (@roytomo1970_roy) reported from Stockton-on-Tees, England@virginmedia I've been on hold four 1hr 20 mins. I need to cancel my account. Please reply
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Bryan Light (@UKLightCreation) reported from Middlesbrough, England@virginmedia It's a waste of time tbh, all they do is insist I take the hub out of modem mode and when they do eventually agree you are rubbish and put me through to line faults they either just hang up or the battery on my phone dies
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Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England@virginmedia So when does that happen and why was this not pointed out at any time in the cancellation process. Now I'm not a customer how do I lodge a formal complaint please?
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Shaun Calvert (@Shaunelious) reported from Redcar, England@virginmedia I’ve got 16 months left on my current contract but I’d like to cancel it as I have good reason
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HannahWhite93 (@HannahWhite93) reported from Hartlepool, EnglandWHY IS VIRGIN MEDIA INTERNET ****??? I JUST WANT TO WATCH YOUTUBE ON MY GOD DAMN TABLET
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Caz (@Ca33ieKins) reported@virginmedia Pixelated channels! Can't watch anything at the moment. Still expected to pay bill though. Can't speak to anyone as per! Rubbish service.
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Goodison Marc (@jennoefc) reported@virginmedia You replaced my router now none of the WiFi pods will connect to the new one. Technician said need the newer type but your inline help says call us back in 24 hour. Embarrassing
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Matt Smith (@MattyladKRO) reported@virginmedia Are you going to post on here when fixed ..like a customer caring company would do ..or just let people spend all day checking
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Dave Dutton: The Thirty Bob Kid (@DaveDuttonUK) reported@virginmedia If you could have let us know sooner I wouldn't have spent over an hour pissing about checking leads and rebooting the box! You should change your name to System Of A Down.
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Steve Barnes (@Barnsey02) reported@virginmedia everything is falling apart. Can only watch BBC1 and recordings Most annoyingly can’t watch Giro. Your website claims I don’t exist but of course you continue sending your bullying messages telling me I need to update to an inferior box about which you have ignored my complaint
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kevin wye (@kevy1962) reported@5IMON_ @virginmedia Been like it all day they’re customer service is awful can never get a human to talk to
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Shorty (@ClassicSoulDJ) reportedBeen on hold for over 40 minutes trying to get through to @virginmedia - as always their customer service is nothing more than shocking
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ianlovely (@ianlovely4) reported@virginmedia Hurry up ffs the golf is on , and your status app is down
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devske5 (@devske5) reported@virginmedia just did the 360 update - that was a bad idea wasn’t it ? We have no TV now, your phone line is useless as per. Can you help please?
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Kevin Thomas (@kevinwevin2002) reported@JoshCF_ I left them for Virgin Media. Been with Sky 22 years. There’s no reward for loyalty, no matter how many times they tell you you’re a ‘Diamond VIP’ customer. It’s all shite.