Virgin Media Outage Report in Middlesbrough, England

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Hartlepool, Middlesbrough, Stockton-on-Tees, and Redcar.

City	Problem Type	Report Time
Hartlepool	Wi-fi	23 hours ago
Middlesbrough	Internet	2 days ago
Stockton-on-Tees	Wi-fi	12 days ago
Middlesbrough	Total Blackout	12 days ago
Middlesbrough	Total Blackout	12 days ago
Middlesbrough	TV	13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

• 
  Jo Booth (@JoBooth10) reported 43 seconds ago from Stockton-on-Tees, England

  @virginmedia Shame your customer service doesn't have a little more oomph.

• 
  Just Gill (@Formally_Gill) reported 6 minutes ago from Thornaby-on-Tees, England

  @virginmedia If not resolved in a reasonable time frame I will cancel and not pay any cancellation fees as the sale was misleadingly sold

• 
  Just Gill (@Formally_Gill) reported 8 minutes ago from Thornaby-on-Tees, England

  @virginmedia Hello, it's it relation to a package, phone, TV and broadband. I have received no communication what so ever on relation to this since logging the complaint.

• 
  Benjamin Clarkson (@Benjiffy) reported 10 minutes ago from Stainton and Thornton, England

  So @virginmedia offer 3x the broadband speed for new customers for the same price I've paid for a year, but offer me the same bundle I've had for a year for £5 more, or an extra £23 for the new customer one. Next company to put fibre in my area has a new customer waiting.

• 
  SimonMorrisonPeacock (@simonmp68) reported 16 minutes ago from Thornaby-on-Tees, England

  @virginmedia Issues described nothing to do with my problem. TV goes off after 20 mins. Sound only. New HDMI lead did not solve problem was told to ring back just cannot get anyone to speak to. Can’t watch TV over a week now. Not good

• 
  Just Gill (@Formally_Gill) reported 17 minutes ago from Thornaby-on-Tees, England

  @virginmedia Just raised a new complaint via the website

• 
  Just Gill (@Formally_Gill) reported 17 minutes ago from New Marske, England

  @virginmedia yet to be contacted regarding a complaint I made 2 weeks ago. Didn't get the he complaint reference because the women was rude, the second person I spoke to assured me it had been logged and to allow a few days for it to be looked into.

• 
  cleveland216 (@thenatureboiiii) reported 18 minutes ago from Redcar, England

  @Monster_minder @virginmedia That's becos the tivo box is a piece of shit

• 
  alan (@alcampion) reported 19 minutes ago from Stillington, England

  @virginmedia it’s slightly better now but these issues keep a curing now and then but nothing gets done about it I rang about a month ago with same problem so you’re team said they will give a reduction in my bill the following month but that never happened so I’m done with you.

• 
  Just Gill (@Formally_Gill) reported 23 minutes ago from New Marske, England

  @virginmedia Absolute joke, basically been told to get stuffed because they have no evidence of the call and offered £10 after being patronised again. Want to cancel, can't unless I pay over £200. Ombudsman it is then.

• 
  Just Gill (@Formally_Gill) reported 25 minutes ago from New Marske, England

  @virginmedia Complaint has been raised as the billing team is rude and I have been lied to. They have said I only get the credit if it is done online, this is not what I was told on the telephone. Misleading tactics used to sell! Not happy, if not resolved both accounts will be cancelled!

• 
  SimonMorrisonPeacock (@simonmp68) reported 26 minutes ago from Thornaby-on-Tees, England

  @RacingTV @EpsomRacecourse Would love to but you never do offers for virgin media and althyquality is good on phone/I-pad not the same as watching on tv. Please please do this on virgin media too 🙏🙏

• 
  SimonMorrisonPeacock (@simonmp68) reported 28 minutes ago from Thornaby-on-Tees, England

  @virginmedia I’ve been trying for a week now to get an issue sorted with my TV. Keep getting cut off or not able to get through. Tried e-mail no reply I am now very unhappy,box keeps going sound only every 20 mins. Done all the checks says nothing wrong! Clearly!

• 
  Jason N Beck (@beck5ter) reported 37 minutes ago from Stockton-on-Tees, England

  @bt_uk I certainly will, as no matter how many phone calls to @virgin nothing improves, my kids have to use data on their telephones, Virgin Media's Wi-Fi and internet is terrible @richardbranson

• 
  Amy Irving (@AmyIrving) reported 37 minutes ago from Egglescliffe, England

  Loving the customer service @virginmedia today- no fuss or hassle and the man I spoke to saved me money off my monthly bills thank you!

• 
  Just Gill (@Formally_Gill) reported 40 minutes ago from Thornaby-on-Tees, England

  @virginmedia It's not a service issue. It's never worked. The phone line doesnt appear to be activated

• 
  Jason N Beck (@beck5ter) reported 45 minutes ago from Stockton-on-Tees, England

  @virginmedia It is a constant problem, mobile telephones say they are connected but arent, firesticks dip in and out, Alexa loses connection, ring door bell only 10ft away has very poor connection, it's been poor for a while each time I ring. I am told it will be fixed and it never is

• 
  𝙼𝚒𝚌𝚑𝚊𝚎𝚕 (@gaussey) reported 46 minutes ago from Redcar, England

  @virginmedia it’s a terrible state of affairs when you have to be told by an engineer there’s been an area fault for two weeks and you don’t know what is causing it or how to fix it.

• 
  Peter (@PeteYourDoom) reported 50 minutes ago from Hartlepool, England

  @virginmedia Wired is fine. Wifi is fine but degrades on the first floor. Never used to be bad so wondering if faulty hub 3 or software change

• 
  tastyparmo (@tastyparmo) reported 50 minutes ago from Nunthorpe, England

  @virginmedia very disappointed in the mobile outage today. I’ve actually got on with doing some work in the office instead of pissing about on my phone. It’s really not on.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jax Teller (@JoshtJax) reported 6 minutes ago

  Virgin media is honestly the worst ******* internet provider out there

• 
  Gareth Edwards (@tuiman84) reported 6 minutes ago

  @virginmedia I’ll be still chasing it up and I’ll just keep going until I do get some compensation and satisfaction from you or I’m gone. 10 year customer as well #sad

• 
  Shaun Platt (@ShaunPlatt) reported 11 minutes ago

  I'm experiencing some weird DNS issues with Virgin Media today in London

• 
  Andy ✈ (@windowseatprfrd) reported 11 minutes ago

  @VirginMediaIE Hey Virgin Media - I'm trying to cancel (I'm moving house and it's just cheaper to sign up from scratch, sorry). I called but the wait time is a scandal, so I sent an e-mail to cancel@ (as your help page suggests). Should I expect a response or is that it done?

• 
  burpymcbigpants# (@trevorbone999) reported 12 minutes ago

  @virginmedia is there a problem with the Internet? I keep getting kicked off the Internet & it's saying no Internet connection even though I have.

• 
  Aaron (@aaronhiggins18) reported 13 minutes ago

  @virginmedia is there a problem with the Internet? I keep getting kicked off the Internet & it's saying no Internet connection even though I have.

• 
  Brigantian in Exile (@Wenxue2222) reported 17 minutes ago

  @purplescroll @virginmedia @giffgaff I have had similar issues since March. Slowdowns when the connection appears to be there normally but the bandwidth, specifically upload speed, is just non existent. Having to hotspot often just to keep working.

• 
  Karlim00 (@karlim00) reported 20 minutes ago

  @virginmedia @O2 10 year customer here, seems you have made it impossible to talk to someone on the phone now? we have been having problems ever since corona mostly tolerable 1 day issues. Today and yesterday we have no upload on our internet. If this is not fixed today, we will be leaving.

• 
  Sarah Tulip (@seztulip) reported 20 minutes ago

  @virginmedia Yes I’ve checked for service issues and rebooted etc as advised on your website

• 
  Stevey Brown (@iSteveyBrown) reported 22 minutes ago

  @namespace_dave experiencing the same issue :( also on Virgin Media.