Virgin Media

Virgin Media Outage Report in Middlesbrough, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Middlesbrough come from postal codes TS3, TS1, TS5 and TS6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Middlesbrough, England 01/24/2026 21:30

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Saltburn-by-the-Sea, Hartlepool, Stockton-on-Tees and Redcar.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough TV
United KingdomMiddlesbrough Internet
United KingdomSaltburn-by-the-Sea Internet
United KingdomMiddlesbrough E-mail
United KingdomMiddlesbrough TV
United KingdomMiddlesbrough Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

  • RobertTamkin94 Robert-Andrew Tamkin (@RobertTamkin94) reported from Stockton-on-Tees, England

    @RMT3N @virginmedia @FortniteGame @SkyUK I’m actually moaning about a service I pay for but I mean it’s not you pays for my bills I do, so piss off keyboard warrior 👏🏻👏🏻👏🏻

  • KateBaucherel Kate Baucherel (@KateBaucherel) reported from Billingham, England

    @virginmedia It’s been going off intermittently for weeks. I’ve been blaming the devices in the house and changing every cable. You even sent me a new router. Every drop in service resets adapters and loses video calls.

  • RaiderOnMixer |Jamie|MightyRaider (@RaiderOnMixer) reported from Redcar, England

    @virginmedia is having problems nationwide by the looks of it , which means I stream tonight unless it is sorted by time I start my usual streams

  • lumpss Lisa Harvey (@lumpss) reported from Billingham, England

    Virgin media down 😡

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia Gone through apps,web,hours on phone even my nieces partner who works for you but system down. I am really getting annoyed

  • Bradley_19_ Bradley Osborne (@Bradley_19_) reported from Hartlepool, England

    @RunnerVi @virginmedia Use their email/live support found on their website.

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia I appreciate how stretched you must be but I am a key worker and for over a week jow I an unable to contact you to sort out my tv problem. Hours on phone,via app and web still not solved. Can’t watch tv properly need it sorting pronto please.

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia Tried this, 3 days to reply per message. Pathetic really, good customer service could compensate for poor phone service but I don’t get either. I get the VM sim for free with my package, I’d rather pay an extra £20 a month elsewhere to make sure I don’t miss important calls

  • grahamdo Rev Graham Dobinson (@grahamdo) reported from Hartlepool, England

    @virginmedia yet again virgin media is down.

  • rachyrooroo1 rachy roo roo (@rachyrooroo1) reported from Redcar, England

    @virginmedia hi there is any of your call centres open n I’m not a happy customer

  • Holgate69 Holgate69 (@Holgate69) reported from Middlesbrough, England

    Here’s a thought. Those poor folk stick in hospital at the moment. No visitors allowed but still been charged #Extortionate amounts for #TVServices How about these companies waiving fees as a goodwill gesture during extremely difficult times #NHS #VirginMedia ##SkyTv

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.

  • Cannygang4 Just me in it (@Cannygang4) reported from Middlesbrough, England

    @AF3WT @BBC Would love @virginmedia to be able to contact @virginmedia to cancel my sports/footy channels on @virginmedia which is now not available on @virginmedia. I have tried 3 times today @virginmedia

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄

  • bettercallmal ˥ ∀ W (@bettercallmal) reported from Middlesbrough, England

    The country is on lockdown and Virgin Media has been going down all day. Would hate to work for customer service right now.

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia I have been trying to get problem with my box sorted for 3 weeks now. Cuts out sound only. Still not sorted and all info followed. Gone beyond frustrated now simply unacceptable customer service I want to know where else I can complain to or where can get sorted

  • wanaldinho wayne burnett (@wanaldinho) reported from Middlesbrough, England

    @virginmedia come on guys internet still not working in Middlesbrough

  • Erinshore11 Geoff Wright (@Erinshore11) reported from Nunthorpe, England

    @virginmedia Spoke too soon back in off again. Obviously nothing to do with modem as it’s new, same issues as before this time off for a fair amount of time now, is there an issue imnn in in TS8 location.

  • Erinshore11 Geoff Wright (@Erinshore11) reported from Nunthorpe, England

    Had visit No 2 from Virgin, a couple of nice chaps,chased cables and removed cable still connected to the network that's not been used for years,new modem,new leads,new remote and the supervisor's number with a call back in a week, all good so far well done @virginmedia

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia I want my tv service sorting. Just not good enough despite current situation. Second time this fault has occured and fed up of being told “working on it” get it fixed or I leave

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • z4kmohamed Zak Mohamed (@z4kmohamed) reported

    Word of advice, don't buy Virgin Media network WiFi. They have hidden charges costing you £100-£200 more

  • Luis_R_Caldeira Luis Caldeira (@Luis_R_Caldeira) reported

    @virginmedia moving home just asked to get virgin broadband and was sent a mail stating im too far away from the network. The 50m from the nearest house with it. Make's no sense, in bedford.

  • anf_96 David (@anf_96) reported

    @SabineReimer @virginmedia So sorry about that,I have had similar issues like that before,but dellycrack22 on ig helped me out,he’s a genius

  • GrahamDJohns Graham Johns (@GrahamDJohns) reported

    @virginmedia Not a customer, sorry. He had a Virgin van & appeared to be going about his normal business. Brynglas Rd, Newport NP205QW is the location

  • SabineReimer Sabine Reimer (@SabineReimer) reported

    @virginmedia Hi - reset of password via main Virgin account worked. An then restart mail apps and programs. Thanks for your help!

  • markg257 Mark G (@markg257) reported

    @virginmedia Then message me for contact details and do some proper customer service….!!!

  • RohanTr66446936 Rohan Trivedi (@RohanTr66446936) reported

    @virginmedia Worst service provider

  • DiscoversKas KasDiscovers (@DiscoversKas) reported

    @virginmedia Internet is down and I can't get a hold off any customer support. Can anyone help here?

  • pressfuturist Alastair Horne (@pressfuturist) reported

    I've been cut off *twice* now while trying to cancel my @virginmedia account and I'm fuming.

  • evo_iphone Mark Evans (@evo_iphone) reported

    Afternoon @virginmedia @skytv is anything in the pipe work so I can watch sky sports 4k as a virgin customer.