Virgin Media

Virgin Media Outage Report in Middlesbrough, England

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The latest reports from users having issues in Middlesbrough come from postal codes TS1 and TS6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Middlesbrough, England 12/02/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Hartlepool, Stockton-on-Tees and Saltburn-by-the-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough TV
United KingdomMiddlesbrough Internet
United KingdomHartlepool Wi-fi
United KingdomStockton-on-Tees Internet
United KingdomMiddlesbrough TV
United KingdomHartlepool TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Middlesbrough, England

    @virginmedia Got the t-shirt, when I last went through it the resolution was for me to leave and not pay my last bill and see you court which was really helpful

  • TerryFBH Terry Chapman or FBH (@TerryFBH) reported from Yarm, England

    @virginmedia Why does your organisation make it so difficult to raise a complaint? Please advise with whom I may raise this.

  • JamesGilroy James Gilroy (@JamesGilroy) reported from Yarm, England

    @cyclingbetting @virginmedia Had a similar issue before Christmas. One of their engineers came out, changed router cable and some settings on router. Works champion now

  • LumbWriter David Lumb Writer (@LumbWriter) reported from Redcar, England

    @virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out

  • jonnydearlove Jonny Dearlove (@jonnydearlove) reported from Middleton St. George, England

    @virginmedia Hi. Weve just moved house and are trying to install a new router but house connections look out of date. What is the best contact for someone to help with this as may need someone to come out?

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia No, just continue to ignore me as they have no idea how to fix it

  • Douggy1908 Douggy (@Douggy1908) reported from Hartlepool, England

    @virginmedia No nothing I’ve been thorough it all, already your just ****.

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Middlesbrough, England

    @virginmedia Can you improve the stability of your broadband and make massive improvements to your customer services (like actually introduce some sort of customer service)?

  • Boro_shirts Stu # Boro Shirts (@Boro_shirts) reported from Billingham, England

    Anyone else virgin media Internet down billingham?

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"

  • ryderboy24 Paul Ryder (@ryderboy24) reported from Hart, England

    @virginmedia any reason why my broadband is so slow and my bill is so expensive

  • TerryFBH Terry Chapman or FBH (@TerryFBH) reported from Yarm, England

    @virginmedia I look forward to receiving your offer regarding the complaints that I already made and have still not received a response. I suppose you could consider this a further complaint that your complaints process is inadequate.

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Middlesbrough, England

    @virginmedia It's a waste of time tbh, all they do is insist I take the hub out of modem mode and when they do eventually agree you are rubbish and put me through to line faults they either just hang up or the battery on my phone dies

  • Douggy1908 Douggy (@Douggy1908) reported from Hartlepool, England

    @virginmedia I have issues with everything

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Middlesbrough, England

    @virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!

  • MrTaylorM BoroMike (@MrTaylorM) reported from New Marske, England

    Looks like #virginmedia is down again in New Marske. If it’s preventative maintenance they should tell us.

  • andy_wilmot Andy Wilmot (@andy_wilmot) reported from Hartlepool, England

    £40+ a month for WiFi which cuts in and out. Just another day for a @virginmedia customer 🤬😡

  • HannahWhite93 HannahWhite93 (@HannahWhite93) reported from Hartlepool, England

    WHY IS VIRGIN MEDIA INTERNET ****??? I JUST WANT TO WATCH YOUTUBE ON MY GOD DAMN TABLET

  • smarshallphoto ScottPhoto (@smarshallphoto) reported from Stockton-on-Tees, England

    @gracedavies I had a dream that I Met a Boy Online was used by Virgin Media in a TV advert, and you got paid a ****-ton of money. Does that count?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sipilling I'm that bloke (@sipilling) reported

    @virginmedia broadband down for two days in SW19. Is this a known issue? Your telephone service is dire. Told me to wait 2 hours and call back.

  • alhamdulillahxr 🥀 (@alhamdulillahxr) reported

    paying 50 a month for virgin media wifi uno n it’s unbelievable how bad the wifi is kmt

  • Inkymole Sarah J. Coleman (@Inkymole) reported

    @planecrazy @virginmedia I'm back! 70 minutes later! Still binning them off. Time for a modern-thinking company. One whose staff don't interrupt and talk over their customers.

  • loobstery loub (@loobstery) reported

    @NadineDorries @virginmedia @O2 You’re either really really stupid or a massive liar….. perhaps both I suspect

  • lanacallu6 yanandoll...💙 (@lanacallu6) reported

    @virginmedia hi I have been waiting for over 6 hours to be put through to @virgin media. Quick to answer when I said I wanted to upgrade but totally ignoring when I have a complaint

  • geckojas Brian Jones 🦎✌️ (@geckojas) reported

    Been on hold with the @virginmedia customer service chat bot for 2 hours now. If this is the quick option to get through to customer service, I don’t want to know what the slow option is like.

  • AlfredSammut2 Alfred Sammut (@AlfredSammut2) reported

    @NadineDorries @virginmedia @O2 Oh **** off you lying piece of work. You may get a few headless chickens to believe you but not the millions that know you’re lying.

  • AlanEdw79430510 Alan Edwards (@AlanEdw79430510) reported

    @BorisJohnson @virginmedia @O2 But how long will Virgin & O2 mobile keep this up is the question. Prob they now hope to get new customers to join the network. I give it 6 months

  • DeanMcKeown Dean McKeown (@DeanMcKeown) reported

    @virginmedia Nah no answer or explanation, typical of the sheer contempt with which you treat customers.

  • _davidconnolly david connolly (@_davidconnolly) reported

    .@GoLoudApp are ye aware of any issue with accessing your app from Virgin Media?specifically listen back episodes from today fm. Cheers