Virgin Media outages and service status in Middlesbrough, England

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Billingham, Hartlepool, Saltburn-by-the-Sea, and Redcar.

City	Problem Type	Report Time
Middlesbrough	Total Blackout	7 hours ago
Middlesbrough	Internet	17 hours ago
Stockton-on-Tees	Internet	3 days ago
Billingham	Internet	3 days ago
Hartlepool	Wi-fi	3 days ago
Stockton-on-Tees	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

• 
  Marc J (@Johnsonator85) reported 3 minutes ago from Stockton-on-Tees, England

  @virginmedia Media, I want to cancel

• 
  gary doyle (@werbedoyle) reported 4 minutes ago from Stockton-on-Tees, England

  @virginmedia every month I make the same bloody phone call, you are thee worst company ever !!! Customer service is appalling over charged massively for four months,IS any one out there !!!

• 
  Mat⚙ (@NotEnoughTECH) reported 9 minutes ago from Ingleby Barwick, England

  Hey @virginmedia what's your support email address in the UK? Your website is absolutely useless in that regard

• 
  Mark Walker (@mark770) reported 9 minutes ago from Stockton-on-Tees, England

  @virginmedia An area outage with something your end caused my issue (no bband) to flag as being resolved at your end. That was not the case in slightest (still without bband) and the tech appt this morning being cancelled but no notification

• 
  rachel (@rachsclarke) reported 9 minutes ago from Middlesbrough, England

  @virginmedia how can I cancel my contract? Unable to get through via phone.

• 
  Michelle Coleman (@stumpy1982) reported 10 minutes ago from Redcar, England

  @virginmedia please sort the red button out!!!! There’s always issues! Wrong commentary on the red button games!

• 
  Bryan Light (@UKLightCreation) reported 13 minutes ago from Redcar, England

  @virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0

• 
  Louise Donaldson (@Loulameg) reported 13 minutes ago from Stainton and Thornton, England

  Having an absolute nightmare with @virginmedia on the phone since Thursday and still no further forward, the staff literally just tell you anything to get you off the phone. Anyone know how I make an official complaint? We’ve had no services for days now

• 
  Simon Clayton (@SiClayton) reported 22 minutes ago from Stockton-on-Tees, England

  Absolutely atrocious service AGAIN from @virginmedia - broadband, TV, telephone - all down and Tuesday is the earliest anybody can be bothered to come out - from one of the largest telecoms companies in the UK 😡😡😡

• 
  Mark Walker (@mark770) reported 22 minutes ago from Stockton-on-Tees, England

  @virginmedia how can you justify levying £25.00 charges if fail to cancel a "now resolved" tech visit but you fail to reciprocate the gesture when YOU cancel a visit and fail to notify the customer with the cancellation being due to an "outage" at your end? Shambolic&insulting

• 
  rachel (@rachsclarke) reported 24 minutes ago from Middlesbrough, England

  @virginmedia You realise we’ve already missed 35 minutes of this 90 minute match? Are you going to be refunding customers due to your inconsistent service

• 
  Gary Nolan (@gaznolan) reported 30 minutes ago from Stockton-on-Tees, England

  @virginmedia great service NOT! Called yesterday to disconnect and was blatantly given incorrect information by the chat agent. Had a call today from another retention agent asking how he could resolve the issues so I explained what happened. (1/2)

• 
  Mark Walker (@mark770) reported 31 minutes ago from Stockton-on-Tees, England

  @virginmedia JS, have you taken the time to read the thread through? It would appear not as your previous colleague intimated that you would be looking at auto-comp issue when I notified you that the issue had been resolved though you mentioned nothing about that.

• 
  Terry Chapman or FBH (@TerryFBH) reported 31 minutes ago from Yarm, England

  @virginmedia Why does your organisation make it so difficult to raise a complaint? Please advise with whom I may raise this.

• 
  Stu # Boro Shirts (@Boro_shirts) reported 35 minutes ago from Billingham, England

  Anyone else virgin media Internet down billingham?

• 
  julia millington (@MillingtonJulia) reported 37 minutes ago from Marske-by-the-Sea, England

  @virginmedia please can you confirm is there a wifi connection problem in the TS11 area?

• 
  HannahWhite93 (@HannahWhite93) reported 38 minutes ago from Hartlepool, England

  WHY IS VIRGIN MEDIA INTERNET ****??? I JUST WANT TO WATCH YOUTUBE ON MY GOD DAMN TABLET

• 
  The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported 46 minutes ago from Stockton-on-Tees, England

  @virginmedia DM me so I can give contact details. Don’t think it would cause a problem but I’d worry about affecting neighbours services or possible future services should we come back to you.

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 51 minutes ago from Redcar, England

  @virginmedia @dakotafiction And still website says no issues!!

• 
  steven lambert (@stelambert1977) reported 57 minutes ago from Thornaby-on-Tees, England

  @virginmedia why is the red button not working tonight for sky sports?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  billy winter (@billywi56359173) reported 9 minutes ago

  @virginmedia too busy money grabbing working through bots instead of getting real people to support your customers with actual help, fed up of trying to explain to a robot what’s going on

• 
  Colin (@burgcolin) reported 9 minutes ago

  @virginmedia no Netflix or apps working! Rang but still not working

• 
  Sam Stephens (@samstephens_96) reported 11 minutes ago

  @virginmedia please can you check your DMs? I have tried contacting your customer service on all other platforms with no avail

• 
  Steve H 📷🦋🐝 (@grandadthegrey) reported 12 minutes ago

  Just spent an hour trying to contact a human at @virginmedia but failed. Customer service line useless. Chat didn't work. Web site takes you round in circles and does not solve what I wanted to know.

• 
  hedge (@hedge99) reported 13 minutes ago

  @virginmedia a need help with my house move

• 
  Stephen Old German - English Translator (@old_stephen) reported 14 minutes ago

  @virginmedia laptop asking me if I have a passcode on another device. What am I supposed to do? Open some proper shops where I can get help.

• 
  Allie (@oxongardengirl) reported 14 minutes ago

  @lewclarke1 @virginmedia Oh I could have told you they were awful. Try moving house with them! It's "character building"

• 
  Hadley Gamble (@_HadleyGamble) reported 15 minutes ago

  @isamutlib I gave up at two hours @virginmedia will cancel the service and stop payment. That is a scam.

• 
  Chip Lewis (@crispinlewis) reported 19 minutes ago

  @virginmedia @ChiBkSequels Hey Virgin media, I need to cancel/renegotiate my contract. 30days notice is due at latest next Friday. Do I have e to send you a letter of cancellation or can I actually speak to a human to discuss reduced services/broadband only option, before it’s too late?

• 
  Brianlfc0210 (@brianlfc0210) reported 19 minutes ago

  @virginmedia whats going on with your service in the RM area