Virgin Media

Virgin Media Outage Report in Middlesbrough, England

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The latest reports from users having issues in Middlesbrough come from postal codes TS1, TS6 and TS3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Middlesbrough, England 12/02/2025 14:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Hartlepool, Stockton-on-Tees and Saltburn-by-the-Sea.

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City Problem Type Report Time
United KingdomMiddlesbrough TV
United KingdomMiddlesbrough TV
United KingdomMiddlesbrough Internet
United KingdomHartlepool Wi-fi
United KingdomStockton-on-Tees Internet
United KingdomMiddlesbrough TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

  • grahamdo Rev Graham Dobinson (@grahamdo) reported from Hartlepool, England

    @virginmedia yet again virgin media is down.

  • bettercallmal ˥ ∀ W (@bettercallmal) reported from Middlesbrough, England

    The country is on lockdown and Virgin Media has been going down all day. Would hate to work for customer service right now.

  • theJamesWillson James Willson (@theJamesWillson) reported from Hartlepool, England

    @virginmedia ...just received a letter from VM saying there is nothing they can do re the Virgin TV Go app not working...and here's me thinking it was part of my deal🤔

  • wanaldinho wayne burnett (@wanaldinho) reported from Middlesbrough, England

    @virginmedia come on guys internet still not working in Middlesbrough

  • RobertTamkin94 Robert-Andrew Tamkin (@RobertTamkin94) reported from Stockton-on-Tees, England

    @RMT3N @virginmedia @FortniteGame @SkyUK I’m actually moaning about a service I pay for but I mean it’s not you pays for my bills I do, so piss off keyboard warrior 👏🏻👏🏻👏🏻

  • lumpss Lisa Harvey (@lumpss) reported from Billingham, England

    Virgin media down 😡

  • DannyTaylorDT Danny Taylor (@DannyTaylorDT) reported from Middlesbrough, England

    After winning 37/37 in the Newcastle #ePL across the groups and the playoffs, I lose in the semi finals and won’t be at the grand final. Hard to describe the conditions I’ve just had to play in due to EA’s issue with Virgin Media, but this really has broken me

  • shreklandpony84 Jay rix (@shreklandpony84) reported from Billingham, England

    @virginmedia can you explain to me why I still can't access fifa20 ultimate team . This is still a ongoing problem since Friday

  • RaiderOnMixer |Jamie|MightyRaider (@RaiderOnMixer) reported from Redcar, England

    @virginmedia is having problems nationwide by the looks of it , which means I stream tonight unless it is sorted by time I start my usual streams

  • rachyrooroo1 rachy roo roo (@rachyrooroo1) reported from Redcar, England

    @virginmedia hi there is any of your call centres open n I’m not a happy customer

  • ami9463 Ami (@ami9463) reported from Egglescliffe, England

    @virginmedia I need help!!!!

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia I want my tv service sorting. Just not good enough despite current situation. Second time this fault has occured and fed up of being told “working on it” get it fixed or I leave

  • Cannygang4 Just me in it (@Cannygang4) reported from Middlesbrough, England

    @mrlamb11 @virginmedia @prodnose I have rang twice this morning. I select option 1 and it diverts to call back WTF. Bring back Grandstand

  • Cannygang4 Just me in it (@Cannygang4) reported from Middlesbrough, England

    @AF3WT @BBC Would love @virginmedia to be able to contact @virginmedia to cancel my sports/footy channels on @virginmedia which is now not available on @virginmedia. I have tried 3 times today @virginmedia

  • LiamMDrake Drake (@LiamMDrake) reported from Redcar, England

    @virginmedia are you going to fix this issue surrounding the routers blocking access to Fifa / EA sports

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia I appreciate how stretched you must be but I am a key worker and for over a week jow I an unable to contact you to sort out my tv problem. Hours on phone,via app and web still not solved. Can’t watch tv properly need it sorting pronto please.

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia NHS workers on the front line speaking to a manager on the phone and your staff have hung up on me!!!! Need a call back immediately before my contract finishes as 12am tonight!!! What a way to treat your NHS workers in this pandemic #foul

  • DannyTaylorDT Danny Taylor (@DannyTaylorDT) reported from Middlesbrough, England

    @DrussSkilgannon Don’t know mate I didn’t play after what happened in the qualifier. It’s a problem between EA and Virgin Media apparently

  • KateBaucherel Kate Baucherel (@KateBaucherel) reported from Billingham, England

    @virginmedia It’s been going off intermittently for weeks. I’ve been blaming the devices in the house and changing every cable. You even sent me a new router. Every drop in service resets adapters and loses video calls.

  • Holgate69 Holgate69 (@Holgate69) reported from Middlesbrough, England

    Here’s a thought. Those poor folk stick in hospital at the moment. No visitors allowed but still been charged #Extortionate amounts for #TVServices How about these companies waiving fees as a goodwill gesture during extremely difficult times #NHS #VirginMedia ##SkyTv

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Old_Saito Old Saito (@Old_Saito) reported

    Hey @virginmedia if my tv service is down for 5 days then I can’t watch Six Nations and that’s the only thing I have planned for this weekend because lockdown

  • SeanS311270h sean (@SeanS311270h) reported

    Well the customer service @virginmedia are a total and utter discrace they should be ashamed calling a customer a lier Shame on you

  • Hoang_98 Hoang (@Hoang_98) reported

    @virginmedia My internet has been consistently going down every 5-10 minutes for one week after 6pm. I can also see many others complaining about the same situation. Fix YOUR ****

  • rehmana2004 Rayman X (@rehmana2004) reported

    @virginmedia Well despite the VM advisor promising he had sorted the issue and i should get an itemised bill via email within 24 hours, nothing at all. I suppose it was too much to hope for that a simple request would be done and done quickly. I cant be bothered any more.

  • FEVA1982 adomsky (@FEVA1982) reported

    @virginmedia so always had decent Internet last month or so it's terrible up upstairs so rang your tech support, now to get my Internet to work up stairs again I need to have a box sent out and pay £5 a month so to get the most of my £135 package I need to pay extra???

  • inzaynfinn hannah (@inzaynfinn) reported

    @virginmedia There’s been no known issues for the whole four or so days it’s been going on for, just constant drops where it either goes for just a few seconds or minutes/hours depending.

  • Karma_Soul 🐛 (@Karma_Soul) reported

    Right how cheap have we bartered virgin media down for before?

  • Lotte1191 Charlie (@Lotte1191) reported

    @virginmedia you guys are absolutely awful! Making false promises and giving me sub standard customer service! 4 people, 2 engineers and you still haven't resolved my issue! What is your problem?!

  • kittykatalena K͓̽itty© (@kittykatalena) reported

    @virginmedia would you do this to us? If not them you may well be gainimg another customer.

  • ingh001 Ian (@ingh001) reported

    @virginmedia I presume Virgin Media have all the email correspondence....so why do I - yet again - have to contact yet another 'part' of VM? Or as I suspect this is another 'dodge' of my complaint.