Virgin Media outages and service status in Middlesbrough, England

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Hartlepool, Stockton-on-Tees, Middlesbrough, Billingham, Saltburn-by-the-Sea, and Redcar.

City	Problem Type	Report Time
Hartlepool	Wi-fi	7 hours ago
Stockton-on-Tees	Internet	6 days ago
Middlesbrough	Internet	7 days ago
Stockton-on-Tees	Internet	8 days ago
Middlesbrough	Wi-fi	9 days ago
Middlesbrough	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

• 
  CDBarnezy (@cdbarnezy) reported 2 minutes ago from Middlesbrough, England

  @vonobox @stepickering @virginmedia It's my job… it's the same as anything other work from home job I've never had this problem before so I never though of needing a back up hotspot ect.

• 
  Gary Nolan (@gaznolan) reported 7 minutes ago from Stockton-on-Tees, England

  @virginmedia fully and reasonably, the agent response was "oh okay" and put the phone down. How do I make a formal complaint about the atrocious service you guys offer? (2/2)

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 8 minutes ago from Redcar, England

  Our broadband in TS10 has been down all day, the status page says no issues, but self test says there is no connection @virginmedia - is this related to the issues at Roseberry Square, Redcar, and when will it be resolved. So far no communication from you!

• 
  Gary Nolan (@gaznolan) reported 10 minutes ago from Stockton-on-Tees, England

  @virginmedia So when does that happen and why was this not pointed out at any time in the cancellation process. Now I'm not a customer how do I lodge a formal complaint please?

• 
  Jason N Beck (@beck5ter) reported 10 minutes ago from Stockton-on-Tees, England

  Question?? how long before Virgin Media shuts down your email if you leave them?? @VirginMediaCorp

• 
  Peter 🐈🎸🕹️ (@PeteYourDoom) reported 16 minutes ago from Hartlepool, England

  Yay, virgin media outage has stopped and been fixed

• 
  Douggy (@Douggy1908) reported 16 minutes ago from Hartlepool, England

  @virginmedia I have issues with everything

• 
  Shaun Calvert (@Shaunelious) reported 25 minutes ago from Redcar, England

  @virginmedia I’ve got 16 months left on my current contract but I’d like to cancel it as I have good reason

• 
  Chris Christopher (@Christo72210007) reported 26 minutes ago from Nunthorpe, England

  @virginmedia Aaarrrggghhh, red button not working on Sky Sports tonight any idea why?

• 
  steven lambert (@stelambert1977) reported 29 minutes ago from Thornaby-on-Tees, England

  @virginmedia why is the red button not working tonight for sky sports?

• 
  Bryan Light (@UKLightCreation) reported 30 minutes ago from Redcar, England

  @virginmedia Mainly wireless but wired issues too

• 
  Marc J (@Johnsonator85) reported 33 minutes ago from Stockton-on-Tees, England

  @virginmedia Media, I want to cancel

• 
  Peter 🐈🎸🕹️ (@PeteYourDoom) reported 34 minutes ago from Hartlepool, England

  @virginmedia Checked l the internal cabling and all right etc so hopefully just a lose wire somewhere at the cabinet or something the engineer can easily fix. Is there any refund due to lack of service? I pay £67 a month. Can offset that against my mobile phone data

• 
  Daniel Hill (@DanielHill21) reported 35 minutes ago from Middlesbrough, England

  @virginmedia So why do you not have a chat system? I work in a similar industry and we are able to help our customer through chat, phone, online, social media it’s crazy a company of the size of virgin media can’t accommodate us. Not having a go at you I’m just disappointed in the system

• 
  Simon (@SimonHolliday13) reported 36 minutes ago from Thornaby-on-Tees, England

  @virginmedia Unfortunately it's still not fixed. No TV and no Internet. Both keep dropping in and out intermittently. Which is better than zero service yesterday and I may finally finish that book on conscription I bought in Leeds earlier this year.

• 
  Terry Chapman or FBH (@TerryFBH) reported 37 minutes ago from Yarm, England

  @virginmedia I look forward to receiving your offer regarding the complaints that I already made and have still not received a response. I suppose you could consider this a further complaint that your complaints process is inadequate.

• 
  Bryan Light (@UKLightCreation) reported 38 minutes ago from Middlesbrough, England

  @virginmedia Got the t-shirt, when I last went through it the resolution was for me to leave and not pay my last bill and see you court which was really helpful

• 
  Big Al H (@AlanHewitt10) reported 40 minutes ago from Stockton-on-Tees, England

  @virginmedia how do you have the front to increase my bills by nearly 20 percent and yet your service has been awful lately. In the morning my tv broadband and landline is going. And my mobile will not be renewed.

• 
  Jason N Beck (@beck5ter) reported 55 minutes ago from Stockton-on-Tees, England

  @virginmedia I have been one of your customers for years. We have broadband (used constantly) TV (never switched on) Telephone (only Virgin call it)

• 
  RACHEL BULLOCK (@RBullockITV) reported 57 minutes ago from Eaglescliffe, England

  Hey @virginmedia your WiFi down yet again, third time this week. I’m in TS16 but suspect we are not alone #virginmediadown

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Keivin Crane (@kcranebda) reported 3 minutes ago

  @virginmedia At you can see, attention to detail has been missed within this response. My name is spelled wrong. Why am I not surprised. I’ve contacted their customer service 4 times and even walked into stores. It is still not resolved. They should reach out to me. #not-impressed

• 
  Carrie Walsh (@carrie_walsh_) reported 4 minutes ago

  @virginmedia hi our wifi has been intermittent and slow all week and is now once again not working. Can't even get on to your website. Seems to be local to SE27 as my neighbours also have the same problem. Can we please get this fixed?

• 
  Helen Goodridge (@goodridgehelen) reported 7 minutes ago

  @liamgallagher Bloody Virgin Media packed up at 4.30. Had family coming over. Said it wouldn’t be back until midnight. Can you believe it. Watched on daughter’s phone 4G. Buffing and 6 mins behind. Poor for virgin media.

• 
  Claire Wright (@CLAAccess) reported 7 minutes ago

  @O2 & @virginmedia making it as difficult as possible to settle the final bill on an account I have cancelled. App doesn't give me the option to pay. Calls go straight through to their Indian call centre. Absolutely appalling service from the worst phone company in the universe!

• 
  El LOBO (@MrPigdenLOBO) reported 9 minutes ago

  @huckleberrydan @virginmedia Helllllloooooo, this is virgin media, if I could just have your bank account detailssssss, we can sort this right away. Do they have chat support? BT are brilliant for it.

• 
  Back to the 70s (@AnnieLa60958950) reported 9 minutes ago

  @virginmedia After bring pestered for 3 days and finally answering my phone, someone at Virgin Media puts the phone down abruptly on me because I didn't know what day I paid my bill. VERY RUDE!!

• 
  Matthew Hanlon (@MatthewHan93365) reported 11 minutes ago

  @virginmedia I have no WiFi or Tv. Are servers down ts25 post code?

• 
  Melvin Jose (@Melvinjose22321) reported 14 minutes ago

  @virginmedia I have been facing intermittent broadband issues from almost a month and all you do is keep pushing resolution date by a week once that has passed. This the fifth time you are pushing the resolution timeframe. When can you get this resolved?

• 
  Lyn Prodger (she/her) (@Prodgey) reported 14 minutes ago

  @virginmedia Also just checking my call log to The 0345 service number. 9 calls sine 23rd June. Are these free of charge. Twice you were booked to call me and you didn’t. Your service and customer service is appalling.

• 
  antony coyne (@Ant78uk) reported 17 minutes ago

  @virginmedia is there an issue with your tv service in the leeds area or is my box knackered as it taking it forever to change the channel