Virgin Media

Virgin Media Outage Report in Middlesbrough, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Middlesbrough come from postal codes TS1, TS6, TS5 and TS4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Middlesbrough, England 03/21/2026 06:45

March 21: Problems at Virgin Media

Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Redcar, Hartlepool, Stockton-on-Tees and Saltburn-by-the-Sea.

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City Problem Type Report Time
United KingdomMiddlesbrough TV
United KingdomRedcar Internet
United KingdomMiddlesbrough Internet
United KingdomHartlepool Internet
United KingdomHartlepool Internet
United KingdomStockton-on-Tees Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

  • 147mick Michael White (@147mick) reported from Hartlepool, England

    @virginmedia Yes problems with wired devices as well, I have to turn the hub off then on again all the time even if I'm in the same room.

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia I wouldn't recommend your media connect app its awful, the booster you sent out does exactly zero, as for blackspots around the house that would be anywhere in the house more than 1.5m from the hub, all the software in the world won't polish the turn you call a superhub

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Middlesbrough, England

    @virginmedia So why do you not have a chat system? I work in a similar industry and we are able to help our customer through chat, phone, online, social media it’s crazy a company of the size of virgin media can’t accommodate us. Not having a go at you I’m just disappointed in the system

  • ryderboy24 Paul Ryder (@ryderboy24) reported from Hart, England

    @virginmedia any reason why my broadband is so slow and my bill is so expensive

  • rachsclarke rachel (@rachsclarke) reported from Middlesbrough, England

    @virginmedia how can I cancel my contract? Unable to get through via phone.

  • Johnsonator85 Marc J (@Johnsonator85) reported from Stockton-on-Tees, England

    @virginmedia Ffs YOU try calling that number and tell me if you get through to somebody. I’ve tried god knows how many times and I just get a machine telling me you’re busy and that I “might like to call again later” every, single time. Your level of service is a joke.

  • Johnsonator85 Marc J (@Johnsonator85) reported from Stockton-on-Tees, England

    @virginmedia In the meantime I can’t do anything then so basically you’ve been no help whatsoever

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0

  • PeteYourDoom Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England

    Yay, virgin media outage has stopped and been fixed

  • Johnsonator85 Marc J (@Johnsonator85) reported from Stockton-on-Tees, England

    @virginmedia who have I got to screw to get through to cancel my contract with you?

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Stockton-on-Tees, England

    @virginmedia can I have some help ASAP, in regards to an issue I’m having and I’m in a bad way

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Rebooting does nothing and service status page says nothing and if it was to do with that it would mean you owe me 5 years worth of credit notes

  • MrTaylorM BoroMike (@MrTaylorM) reported from New Marske, England

    Looks like #virginmedia is down again in New Marske. If it’s preventative maintenance they should tell us.

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Mainly wireless but wired issues too

  • MillingtonJulia julia millington (@MillingtonJulia) reported from Marske-by-the-Sea, England

    @virginmedia please can you confirm is there a wifi connection problem in the TS11 area?

  • Johnsonator85 Marc J (@Johnsonator85) reported from Stockton-on-Tees, England

    @virginmedia It doesn’t matter what day or what time I try to call I get the same problem!

  • m_arthur1 mick arthur (@m_arthur1) reported from Stockton-on-Tees, England

    @virginmedia @d754771 I’m still waiting for the call aswell I know it’s a bad time with call centres closed but come on Sunday I was told 24hrs

  • lenJunier *** Junier (@lenJunier) reported from Middlesbrough, England

    @virginmedia tried to login to "myvirginmedia" numerous times Forgot password Tried go through reset 6 times Hopeless

  • BradleyStaunch Bradley Staunch (@BradleyStaunch) reported from Hartlepool, England

    Virgin media internet is good, EVERY SINGLE other thing about them is ******* shite. Never understand the ***** on the phone takes, 3 hours to get through, website always down, make a payment page been broke for 5 years. ******* ****

  • RobertTamkin94 Robert-Andrew Tamkin (@RobertTamkin94) reported from Stockton-on-Tees, England

    @virginmedia I’ve been trying to contact your call centre for 15 minutes and I’ve tried all the options and I can’t get through to ANYONE!! I want to cancel my contract and it doesn’t give you the option online to do so!! Can someone cancel it from your social media team?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ownedbymydogs Rosie (@ownedbymydogs) reported

    @JasonManford If it’s virgin- bad luck they are a nightmare, I upgraded and so far have had 5 different contracts, 4 of which were wrong. Absolute rubbish customer service virgin media nightmare

  • joshlamb02 Josh_lamb1272 (@joshlamb02) reported

    @virginmedia What so I have to pay for stuff just because your WiFi is terrible we pay enough I’m not getting anything else it’s your fault you deal with it

  • nicholajones196 Nicola (@nicholajones196) reported

    @virginmedia how do I make a complaint on behalf of my parents? You won’t let me complete the form online as you won’t accept my details. I’ve tried doing it by phone but you keep promising to call me back and don’t

  • Siriuo Siriuo (@Siriuo) reported

    @virginmedia It just gets worse. Over 2 hours on the phone, 2 dropped calls and still not anywhere nearer sorting this situation out. Your service is terrible. I think an ofcom complaint is in order here.

  • Bluebackpacker Annie 💙🕊 🇺🇦 (@Bluebackpacker) reported

    @virginmedia No I have not had much joy with your CS team on the phone. I guess I'll have to but you shouldn't be ignoring a complaint no referenced email for 6 weeks

  • YorkshireDeeDar MrYorkshire (@YorkshireDeeDar) reported

    @virginmedia Your website has a bad gateway. That isn’t a cookie or cache error, that’s your actual website. Also do you just have to call up to not be mugged off for gigabyte internet? BT are doing it right now for 50.99 per month. You want to charge over 70 for unstable connection.

  • JoeBirt Joe MVO 💙 (@JoeBirt) reported

    @virginmedia customer service 0. Care for customers 0. Care for the service they provide 0. My internet has now been unstable since last Wednesday. Will I get compensation - not according to them as is not a total loss. Joke or what.

  • nicholajones196 Nicola (@nicholajones196) reported

    @virginmedia Yes I’ve passed it all. You just refuse to help.

  • robcrane83 Rob Crane (@robcrane83) reported

    @virginmedia Constant crashing, low speeds (pay for 200mbps only get 20mbps most days). When wife rang up to resolve issue guy on the phone was rude, constant huffing and puffing with no resolution offered. Essentially just told to connect everything via Ethernet. Contract cancelled

  • nidhi_vedd nidhi vedd (@nidhi_vedd) reported

    @virginmedia hi we are having trouble setting up our virgin media broadband please could someone help?