Virgin Media outages and service status in Middlesbrough, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Middlesbrough, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 26, 1:14 PM GMT+1.
- TV (44%)
- Internet (30%)
- Wi-fi (15%)
- E-mail (4%)
- Total Blackout (4%)
- Phone (4%)
The latest reports from users having issues in Middlesbrough come from postal codes TS3 , TS6 , TS1 , TS5 and TS7 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 29: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Middlesbrough, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Hartlepool, Stockton-on-Tees, Saltburn-by-the-Sea, Billingham, and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough
|
Phone | 3 days ago |
Community Discussion
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Virgin Media Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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Paul Ryder (@ryderboy24) reported from Hart, England@virginmedia any reason why my broadband is so slow and my bill is so expensive
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia @Virgin I have received a reply which advises me that query won’t be dealt with or further replied to immediately. I am desperately trying to hold it together here,please please can you help me sort this out.
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Shaun Calvert (@Shaunelious) reported from Redcar, England@virginmedia Red button for virgin, which I know isn’t true as I’ve used it before. I asked to raise complaints several times to which they just ignored before eventually saying they would raise one. He then said it was raised. Never known a complaint raised without someone describing it…
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Terry Chapman or FBH (@TerryFBH) reported from Yarm, England@virginmedia I look forward to receiving your offer regarding the complaints that I already made and have still not received a response. I suppose you could consider this a further complaint that your complaints process is inadequate.
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HannahWhite93 (@HannahWhite93) reported from Hartlepool, EnglandWHY IS VIRGIN MEDIA INTERNET ****??? I JUST WANT TO WATCH YOUTUBE ON MY GOD DAMN TABLET
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved
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CoreLegal (@Core_Legal) reported from Stockton-on-Tees, EnglandOur phone lines and internet are down at our Wakefield office at the moment due to a national Virgin media issue. We have been advised that this is trying to be rectified as soon as possible and when we have an update from them we will update our social media platforms.
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Shaun Calvert (@Shaunelious) reported from Redcar, England@virginmedia Or asking what outcome they want. Anyway, not long after I get a text saying a technician is coming out that I haven’t agreed to and if I’m not home when they come it’ll cost £25. So I have to call up to cancel that and was then told I can’t add to my complaint….
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andrea mcdonald (@AndreaAndymac) reported from Redcar, England@virginmedia again I have to go through social media to contact your company. I need to speak with a human regarding your poor customer service
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steven lambert (@stelambert1977) reported from Thornaby-on-Tees, England@virginmedia Finally red button service working on Virgin. Only missed half of the @Boro match!! ;however commentary is from the Blackburn match. #PoorService #virginmedia
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Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported from Middlesbrough, England@virginmedia @justwearmasks Instead of employing robots in your impossible to contact call centres and ripping of the public for your shareholders, set up a proper system of customer care which is accessible, helpful, considerate and capable of fixing customer problems quickly and competently.
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Simon Clayton (@SiClayton) reported from Stockton-on-Tees, EnglandAbsolutely atrocious service AGAIN from @virginmedia - broadband, TV, telephone - all down and Tuesday is the earliest anybody can be bothered to come out - from one of the largest telecoms companies in the UK 😡😡😡
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia Having a hard time maintaining why I’ve remained so loyal. I’ve been going through a little bad time and ask for help as you publicise only to be treat like a third class citizen. Not happy my problem needs sorting today
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia No, just continue to ignore me as they have no idea how to fix it
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Shaun Calvert (@Shaunelious) reported from Redcar, England@virginmedia I’ve cancelled the visit but why should I have to call back in the first place to cancel a visit I didn’t agree to? I wanted it adding to my initial complaint or raising separately but no one was interested. Cancel my contract
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steven lambert (@stelambert1977) reported from Thornaby-on-Tees, England@virginmedia why is the red button not working tonight for sky sports?
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BoroMike (@MrTaylorM) reported from New Marske, EnglandLooks like #virginmedia is down again in New Marske. If it’s preventative maintenance they should tell us.
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𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported from Redcar, England@virginmedia It's working now. Just would have been good to have been informed and kept in the loop that there was an issue being worked on, the status page was useless, stating no issues!
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Jason N Beck (@beck5ter) reported from Stockton-on-Tees, EnglandQuestion?? how long before Virgin Media shuts down your email if you leave them?? @VirginMediaCorp
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Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England@virginmedia Waiting on the Medallia survey as the engineer was fab. Want to make sure he gets recognition for his good service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Pete 😷 #COVIDisAirborne (@PeteUK7) reported@ProfChocCaXe @virginmedia And you can't see that you have no self-awareness and that you're rude and seek to be hurtful. It pities me that you have no standards which is demonstrated by your interactions here and how totally unbecoming they are.
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N (@NathanCourtney9) reported@virginmedia internets down again. The reliability of this MULTI BILLION pound business is crazy. Im super glad they’ve partnered up with my network provider @O2 who are also just as unreliable. My decisions as an adult are awfully bad.
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Matthew Smith (@Matthew58392631) reported@PeteUK7 @virginmedia Customer service at its finest🙄
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Steven Byron (@StevenByro) reported@virginmedia With respect it’s been 2 weeks. Everyone seems to be reporting the same issue and you keep giving them different stories if you look down the replies and you’re yet to put out any sort of official statement.
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Gusty Spence (@BluenosedCOOP) reported@ProfChocCaXe @PeteUK7 @virginmedia Nope. Because you're a filthy piece of ****.
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Kevin (@1kevin010) reported@virginmedia Things are fine now, but it was down for over 6hrs this morning. The thing that annoyed me and others was that virgin didn’t acknowledge any issue online to reassure its customers, something to remember in the future
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Kyle (@daddytoatribe) reported@virginmedia If you can offer a deal to a new customer you should be able to offer the same deal for existing customers. This is why your retention rate is diabolical because the introductory offers expire and the new offer is 300% more than what they was paying. Should be illegal
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Pam (@pam_flyers) reported@virginmedia what is wrong with the tv service in the KY6 2BT area? When will it be fixed?
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Urm (@erm2urm) reported@virginmedia I've been waiting for 35 mins for somebody to answer my call. VM CS is awful. I can't log into my account. I get a message to enter my email. I do this. I get sent and email. I click on the link and it starts the same process again. Can somebody please HELP!!
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Pete 😷 #COVIDisAirborne (@PeteUK7) reported@nathanial332 @virginmedia I obviously don't think that. This isn't about me - it's about their systems being woeful. An email from me and nothing changes. They can sweep it away and continue this terrible service. Feedback from hundreds and they might just take it seriously enough to see where there systems could be improved.