Virgin Media outages and service status in Middlesbrough, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 1 outage signal in the last 24 hours around Middlesbrough, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jun 15, 1:37 PM GMT+1.
- Internet (54%)
- Wi-fi (15%)
- TV (15%)
- E-mail (8%)
- Phone (8%)
The latest reports from users having issues in Middlesbrough come from postal codes TS3 , TS5 , TS6 , TS7 and TS1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 16: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Middlesbrough, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Hartlepool, Saltburn-by-the-Sea, Billingham, and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 18 hours ago |
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Internet | 4 days ago |
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Internet | 5 days ago |
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TV | 6 days ago |
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Internet | 7 days ago |
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Wi-fi | 7 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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Mark Armstrong (@mark001282) reported from Stainton and Thornton, England@virginmedia It's been going on for 8 weeks. I'm going to document this all and put it online for everyone to see how poor you have been. It's so stressful and you are doing nothing to help
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Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS ๐ (@citamo) reported from Middlesbrough, England@virginmedia Ok. I clicked on a link which advises that the problem will hopefully by fixed by 8.40 tonight. Hardly satisfactory but at least itโs better than knowing nothing. Thanks for your help.
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julia millington (@MillingtonJulia) reported from Marske-by-the-Sea, England@virginmedia please can you confirm is there a wifi connection problem in the TS11 area?
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Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England@virginmedia So when does that happen and why was this not pointed out at any time in the cancellation process. Now I'm not a customer how do I lodge a formal complaint please?
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Jason N Beck (@beck5ter) reported from Stockton-on-Tees, EnglandQuestion?? how long before Virgin Media shuts down your email if you leave them?? @VirginMediaCorp
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AllpointsTV - Jamie (@AllpointsTV) reported from Guisborough, England@virginmedia Yes , and it says no issues and then asks to check my equipment , this test says there is an issue with my equipment and I should check again in 24 hours so an engineer can be arranged . This has now been saying check back in an hour for the last two hours
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โธโโถโพโผ โโธโถโโโโ (@CraigScanlon86) reported from Middlesbrough, England3 weeks and 2 engineers later and the broadband outage between the hours of 6 and 9 continues, absolute useless from @virginmedia next steps unless engineer 3 can fix this tomorrow is #ofcom and seeing if we can switch providers ๐
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Simon (@SimonHolliday13) reported from Thornaby-on-Tees, England@virginmedia Unfortunately it's still not fixed. No TV and no Internet. Both keep dropping in and out intermittently. Which is better than zero service yesterday and I may finally finish that book on conscription I bought in Leeds earlier this year.
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Simon Clayton (@SiClayton) reported from Stockton-on-Tees, EnglandHi @02 @virginmedia has all the allocated of @peterkay_co_uk tickets been sold for today? Been waiting ages - staring at a white screenโฆ. Communication would really help please?
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๐๐ ๐๐ ๐๐๐ฅ๐ค๐ ๐ ๐ง๐๐ป (@john_watson_) reported from Redcar, EnglandOur broadband in TS10 has been down all day, the status page says no issues, but self test says there is no connection @virginmedia - is this related to the issues at Roseberry Square, Redcar, and when will it be resolved. So far no communication from you!
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James Gilroy (@JamesGilroy) reported from Yarm, England@cyclingbetting @virginmedia Had a similar issue before Christmas. One of their engineers came out, changed router cable and some settings on router. Works champion now
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Mark Walker (@mark770) reported from Stockton-on-Tees, England@virginmedia An area outage with something your end caused my issue (no bband) to flag as being resolved at your end. That was not the case in slightest (still without bband) and the tech appt this morning being cancelled but no notification
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Bryan Light (@UKLightCreation) reported from Middlesbrough, England@virginmedia Can you improve the stability of your broadband and make massive improvements to your customer services (like actually introduce some sort of customer service)?
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia I wouldn't recommend your media connect app its awful, the booster you sent out does exactly zero, as for blackspots around the house that would be anywhere in the house more than 1.5m from the hub, all the software in the world won't polish the turn you call a superhub
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๐๐ ๐๐ ๐๐๐ฅ๐ค๐ ๐ ๐ง๐๐ป (@john_watson_) reported from Redcar, England@virginmedia @dakotafiction And still website says no issues!!
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia Iโm using a lot of data trying to sort this out as no internet. I feel like Iโm going mad. Your company says ask us for help during these difficult times yet I have and have been treat really shabbily. Iโm so frustrated and angry please help me
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Shaun Calvert (@Shaunelious) reported from Redcar, England@virginmedia Red button for virgin, which I know isnโt true as Iโve used it before. I asked to raise complaints several times to which they just ignored before eventually saying they would raise one. He then said it was raised. Never known a complaint raised without someone describing itโฆ
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia Having a hard time maintaining why Iโve remained so loyal. Iโve been going through a little bad time and ask for help as you publicise only to be treat like a third class citizen. Not happy my problem needs sorting today
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gary doyle (@werbedoyle) reported from Stockton-on-Tees, England@virginmedia every month I make the same bloody phone call, you are thee worst company ever !!! Customer service is appalling over charged massively for four months,IS any one out there !!!
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia I have tried phoning and am being passed from pillar to post on chat. I have no services. Iโm housebound and cannot do anything. Iโve asked for help as suggested and am receiving none. Very unhappy
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hind (@Han__1D) reported@virginmedia is there an outage in NE1?
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LP (@____LP____) reported@virginmedia My broadband was down for about 20 hours in total but finally came back an hour ago, so that's something!
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Debbie Rowe (@debbierowe1) reported@virginmedia Updates please? Still not working? Not been able to watch majority of this event at all! Very unhappy with service!
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Conor ๐ฎ๐ช (@WFCConor) reportedInternets down all day, plugged the router out 5 times and it still isnโt working, usual service for @virginmedia ๐ซฃ
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Richard Newell (@Solid_S_Boss) reported@virginmedia sort your stuff out. I'm trying to watch the world cup and the internet keeps going down
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jak cool (@kenshinnnjay) reportedso sad for Tom's stream, and **** Virgin Media
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Kate (@oftenFrazzled) reported@O2 signed up 2yr sim only Fri 12/06. received msg "my new number active" but I put in a pac code to keep my old number AND the new SIM hasn't arrived yet. Also I keep getting booted out the login page now of my virgin media account. Not impressed at all. Considering cancelling
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Johnny Sacrimoni (@BaltimoreClips) reported@virginmedia my WiFi is broken help thack you
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Nath___O (@NOliver11) reported@virginmedia terrible service as usual! I expect a full refund of the boxing no stream for the past 15 minutes and counting!
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Julian (@Dadcrusher) reported@virginmedia Customer service with Virgin is again a nightmare. Started an online conversation at 10am and havenโt from Mahir in over 30 minutes.Obviously they feel that my time doesnโt matter as much as theirs.