Virgin Media Outage Report in Middlesbrough, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Middlesbrough come from postal codes TS1, TS3 and TS6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Middlesbrough, England
The most recent Virgin Media outage reports came from the following cities: Redcar, Middlesbrough, Hartlepool, Stockton-on-Tees and Saltburn-by-the-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Redcar |
Internet | |
| Middlesbrough |
TV | |
| Middlesbrough |
TV | |
| Middlesbrough |
Internet | |
| Hartlepool |
Wi-fi | |
| Stockton-on-Tees |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
-
Drake
(@LiamMDrake) reported
from
Redcar, England
@virginmedia are you going to fix this issue surrounding the routers blocking access to Fifa / EA sports
-
rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia NHS workers on the front line speaking to a manager on the phone and your staff have hung up on me!!!! Need a call back immediately before my contract finishes as 12am tonight!!! What a way to treat your NHS workers in this pandemic #foul
-
Danny Taylor
(@DannyTaylorDT) reported
from
Middlesbrough, England
After winning 37/37 in the Newcastle #ePL across the groups and the playoffs, I lose in the semi finals and won’t be at the grand final. Hard to describe the conditions I’ve just had to play in due to EA’s issue with Virgin Media, but this really has broken me
-
Jamie Gilbey
(@Poddddddd) reported
from
Stockton-on-Tees, England
@virginmedia It’s not internet related. If it was the all my other devices would have an issue. Tried on numerous occasions to reset the router but it hasn’t fixed the problem. It’s going to need an engineer.
-
Eee-lee
(@nickeyley) reported
from
Billingham, England
@virginmedia You can't even get my name right. It literally says it on my account. Absolutely basic customer service and you can't even do that properly. Shit company with shit service and useless customer support.
-
Eee-lee
(@nickeyley) reported
from
Billingham, England
@virginmedia Don't worry about it chief I'll ring customer services tomorrow 👍🏼
-
Holly, like the tree
(@EnticknapHolly) reported
from
Skelton and Brotton, England
@virginmedia @Virgin_Victoria I was told it would be delivered today. I got the yodel app, which has informed me its tomorrow. Not good, when I actually called up Virgin to cancel my contract. Its not the best way to keep a customer whose on the edge of leaving you.
-
Danny Taylor
(@DannyTaylorDT) reported
from
Middlesbrough, England
@AndyP5693 @ConnorBagan @virginmedia Yeah I checked it, problem in the area, estimated fix by 15:00 💩
-
Just Gill
(@Formally_Gill) reported
from
New Marske, England
@virginmedia It was WiFi only, service status wasn't showing any issue, as mentioned, it has appeared to of resolved itself now.
-
Ami
(@ami9463) reported
from
Egglescliffe, England
@virginmedia I need help!!!!
-
James Willson
(@theJamesWillson) reported
from
Hartlepool, England
@virginmedia ...just received a letter from VM saying there is nothing they can do re the Virgin TV Go app not working...and here's me thinking it was part of my deal🤔
-
Jay rix
(@shreklandpony84) reported
from
Billingham, England
@virginmedia can you explain to me why I still can't access fifa20 ultimate team . This is still a ongoing problem since Friday
-
Just me in it
(@Cannygang4) reported
from
Middlesbrough, England
@mrlamb11 @virginmedia @prodnose I have rang twice this morning. I select option 1 and it diverts to call back WTF. Bring back Grandstand
-
Cj .
(@luis70105) reported
from
Middlesbrough, England
Spend a fortune every month for @virginmedia tv and sky, BT sport and guess what somebody has sold most the games in December to amazon prime , absolutely disgraceful , thanks @virginmedia one unhappy customer. Leaving in the morning , you can count on it. What am I paying for!
-
Jo Booth
(@JoBooth10) reported
from
Stockton-on-Tees, England
@markeltringham @JimGardnerSNCLP @virginmedia @SteveDustyD He knows he's shit 😂
-
Den Butler
(@Digital_Den15) reported
from
Egglescliffe, England
@virginmedia Except if your an existing customer, then it's still £68 a month.
-
James Hadman
(@jimmyhadman) reported
from
Stockton-on-Tees, England
@tescomobile hi guys, really unhappy with service earlier today - exchanges @Tesco Clubcard vouchers to use towards a new Phone for my son, but now I’ve been told I can’t use the vouchers towards a purchase, only deduct from my own bill. @virginmedia here I come!
-
Danny Taylor
(@DannyTaylorDT) reported
from
Middlesbrough, England
@DrussSkilgannon Don’t know mate I didn’t play after what happened in the qualifier. It’s a problem between EA and Virgin Media apparently
-
Adam McClelland
(@adam_mcclelland) reported
from
Stainton and Thornton, England
Hazel from customer relations at @virginmedia. Rude. Obstructive and defensive! Scare mongering into staying with Virgin! Glad I called instead of my 78yr old grandfather!
-
Michael Wicks
(@wicks_michael) reported
from
Middlesbrough, England
@virginmedia Yeh had to call customer support not amused no TV, Phone or Broadband in our area. Engineer on route 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
mark hothersall
(@markhothersall) reported
@virginmedia Yeah that would probably work if I was already a customer but as I said I am trying to become one. Fact is the house im Buying has virgin cable to it but current occupiers don't have virgin they have sky. I want to set up ready to move in but cannot seem to get help from you guys
-
Chris Munroe
(@crizzlemunroe) reported
@virginmedia According to your customer services team @virginmedia apparently have no shops at all in London. Really strange
-
Joanne Woodage
(@JoanneWoodage) reported
@virginmedia The customer had a pay as you go phone that was cut off in Jan as the service ended. After hours spent on the phone to Virgin, we managed to set up a pay monthly SIM on 4th Feb. The new SIM was suppose to be sent, and the customer was told she would be contacted about whether her
-
Debbie Reads 💙 🍎 wear a mask
(@higgins_dee) reported
@laserjet9 @sarapascoe @VirginActiveUK After excruciatingly poor responses (or rather, lack of responses) from Virgin Media and Virgin Money, I have decided never to use any Virgin services, for anything, ever again. Virgin Media was bad enough, but Virgin Money compounding the trauma of my bereavement was the end.
-
Ultrasonic
(@ddman868888) reported
@virginmedia hi is there a outage in pa15 Area …
-
Bernadette Holman
(@bernie74) reported
@virginmedia Your Customer Services are an absolute joke, ongoing issue and I cant speak to anyone in the UK, countless phone calls off shore and still no joy, absolutely disgusting 😡🤬
-
sarah baxter
(@sarahgaryozzy) reported
@virginmedia Just taken out new contract M350 broadband. Don't believe we are receiving anything near this speed. Have spent literally the last two weeks on WhatsApp being asked the same questions. Directed help pages again and again. 'looks like you're having trouble connecting to the hub
-
Graham Dobson
(@gedobson) reported
@sarapascoe @VirginActiveUK @VirginMedia are just as bad. They ignore letters, emails, reports via their app and then they write and say they’ve resolved my “complaint” and ask me how did they do? No complaint, I just cancelled my contract because you raised the price! Dim witted non-organisation.
-
Sarah Ellis
(@SarahEl68069928) reported
@virginmedia I have down this but takes 28 days so could still get the calls just think it’s terrible not even got virgin yet and getting non stop phone calls
-
sarah baxter
(@sarahgaryozzy) reported
@virginmedia Sat waiting again for customer relations team to contact me on WhatsApp. As it appears no-one is actually interested in even testing my broadband connection just given another number to call to speak with the technical team I just want to cancel my contract.