Virgin Media Outage Report in Middlesbrough, England
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The latest reports from users having issues in Middlesbrough come from postal codes TS1, TS3 and TS6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Middlesbrough, England
The most recent Virgin Media outage reports came from the following cities: Hartlepool, Stockton-on-Tees, Middlesbrough, Saltburn-by-the-Sea and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Hartlepool |
Wi-fi | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
TV | |
| Hartlepool |
TV | |
| Stockton-on-Tees |
TV | |
| Middlesbrough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"
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BoroMike
(@MrTaylorM) reported
from
New Marske, England
Looks like #virginmedia is down again in New Marske. If it’s preventative maintenance they should tell us.
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia Can you improve the stability of your broadband and make massive improvements to your customer services (like actually introduce some sort of customer service)?
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rachel
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia how can I cancel my contract? Unable to get through via phone.
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Jonny Dearlove
(@jonnydearlove) reported
from
Middleton St. George, England
@virginmedia Hi. Weve just moved house and are trying to install a new router but house connections look out of date. What is the best contact for someone to help with this as may need someone to come out?
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia Got the t-shirt, when I last went through it the resolution was for me to leave and not pay my last bill and see you court which was really helpful
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia It's a waste of time tbh, all they do is insist I take the hub out of modem mode and when they do eventually agree you are rubbish and put me through to line faults they either just hang up or the battery on my phone dies
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Rebooting does nothing and service status page says nothing and if it was to do with that it would mean you owe me 5 years worth of credit notes
-
ScottPhoto
(@smarshallphoto) reported
from
Stockton-on-Tees, England
@gracedavies I had a dream that I Met a Boy Online was used by Virgin Media in a TV advert, and you got paid a ****-ton of money. Does that count?
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Mainly wireless but wired issues too
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I wouldn't recommend your media connect app its awful, the booster you sent out does exactly zero, as for blackspots around the house that would be anywhere in the house more than 1.5m from the hub, all the software in the world won't polish the turn you call a superhub
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia No, just continue to ignore me as they have no idea how to fix it
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julia millington
(@MillingtonJulia) reported
from
Marske-by-the-Sea, England
@virginmedia please can you confirm is there a wifi connection problem in the TS11 area?
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Paul Ryder
(@ryderboy24) reported
from
Hart, England
@virginmedia any reason why my broadband is so slow and my bill is so expensive
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Peter 🐈🎸🕹️
(@PeteYourDoom) reported
from
Hartlepool, England
Yay, virgin media outage has stopped and been fixed
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Andy Wilmot
(@andy_wilmot) reported
from
Hartlepool, England
£40+ a month for WiFi which cuts in and out. Just another day for a @virginmedia customer 🤬😡
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HannahWhite93
(@HannahWhite93) reported
from
Hartlepool, England
WHY IS VIRGIN MEDIA INTERNET ****??? I JUST WANT TO WATCH YOUTUBE ON MY GOD DAMN TABLET
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Amit Mahay
(@AmitMahay1) reported
@virginmedia If your working hard as your customer service is, then tbh I don't think your phone issue is ever going to be resolved. You might as well shut shop mate.
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Tim Dawson
(@timdnottingham) reported
@virginmedia My introductory offer doesnt end until March. Any other suggestions? Please don't treat me so abysmally, I've worked in Complaints for a major insurance company so i know what is expected in terms of treating customers fairly and making them aware of price changes.
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Nathan Young
(@npjy83) reported
@Mikeo56977865 @virginmedia Happened to me as well. Hopefully in 6 months time I can get a better service provider. They have been very poor.
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Liam
(@KasiusKreed) reported
@virginmedia As above my acc no has been given Cancel my services on the 10th Ive rang for 7 days and used the text service which just gives me options all over again after saying its busy with a 3 hour wait. I’ve waited over a week. Spent half the time on the phone listening to shite music.
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Danielle Butler
(@NellieButlerx) reported
@virginmedia Right we’re going round in circles here virgin. I’ve tried to call since the 20th and it’s been very busy. Then technical issues this weekend. Tried the WhatsApp team and messaging yous. No one clearly has a clue what’s happening and yous aren’t even reading my messages properly
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Nathan Young
(@npjy83) reported
@virginmedia Anyone else having problems calling them this morning? Whenever I do, it keeps hanging up on me. Their automated voice confirms they are too busy to deal with me and hung up. Rude
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Tim Dawson
(@timdnottingham) reported
@virginmedia This is woeful. I honestly can't wait for my contract to be up so I can cancel and have nothing more to do with Virgin Media
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jen
(@jen25784143) reported
@virginmedia is there still an issue with phone lines as trying to do a homemove and been on the 1 hour
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Brian Kealy
(@BrianKealy3) reported
Just to say @virginmedia your phone and text lines are not functioning for anyone who wants to cancel. How odd
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Pelin Val
(@PelinVal) reported
@virginmedia The website has been taken down too , what the hell is going on ?