Virgin Media outages and service status in Middlesbrough, England

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Billingham, Hartlepool, Middlesbrough, Saltburn-by-the-Sea, and Redcar.

City	Problem Type	Report Time
Stockton-on-Tees	Internet	2 days ago
Billingham	Internet	2 days ago
Hartlepool	Wi-fi	2 days ago
Stockton-on-Tees	Internet	4 days ago
Hartlepool	Internet	8 days ago
Middlesbrough	Wi-fi	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

• 
  Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported 48 seconds ago from Middlesbrough, England

  @virginmedia @justwearmasks Instead of employing robots in your impossible to contact call centres and ripping of the public for your shareholders, set up a proper system of customer care which is accessible, helpful, considerate and capable of fixing customer problems quickly and competently.

• 
  Matt Greenfield-Westcott (@WheezyRider44) reported 3 minutes ago from Nunthorpe, England

  @virginmedia Is your red button not working again?!?

• 
  Mark Walker (@mark770) reported 5 minutes ago from Stockton-on-Tees, England

  @virginmedia JS, have you taken the time to read the thread through? It would appear not as your previous colleague intimated that you would be looking at auto-comp issue when I notified you that the issue had been resolved though you mentioned nothing about that.

• 
  Gary Nolan (@gaznolan) reported 9 minutes ago from Stockton-on-Tees, England

  @virginmedia So when does that happen and why was this not pointed out at any time in the cancellation process. Now I'm not a customer how do I lodge a formal complaint please?

• 
  rachel (@rachsclarke) reported 13 minutes ago from Middlesbrough, England

  @virginmedia how can I cancel my contract? Unable to get through via phone.

• 
  Michael Wicks (@wicks_michael) reported 19 minutes ago from Middlesbrough, England

  @virginmedia what’s going on with your website unable to access via my O2 or Vodafone mobile network. No problems with any other websites 😡

• 
  James Gilroy (@JamesGilroy) reported 21 minutes ago from Yarm, England

  @cyclingbetting @virginmedia Had a similar issue before Christmas. One of their engineers came out, changed router cable and some settings on router. Works champion now

• 
  Jim Gardner 🇪🇺🇺🇦 (@Jim_Gardner_) reported 26 minutes ago from Stockton-on-Tees, England

  @SimonMarksFSN Ironically it's the only streaming service of the latest to launch I considered subscribing to here in the UK because CNN removed itself from Sky and Virgin Media when Warner announced its own streaming platform. I hope it now comes back, although it never left LG's WebOS IPTV.

• 
  Gary Nolan (@gaznolan) reported 29 minutes ago from Stockton-on-Tees, England

  @virginmedia any chance we'll get reimbursed for the service outage in the TS20 postcode? 2 days we've had a fault

• 
  Bryan Light (@UKLightCreation) reported 30 minutes ago from Redcar, England

  @virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved

• 
  Chloe (@chlowilson__) reported 31 minutes ago from Redcar, England

  Virgin media wifi is down again.. surprise, surprise

• 
  SimonMorrisonPeacock (@simonmp68) reported 33 minutes ago from Thornaby-on-Tees, England

  @virginmedia My services are suspended. I am housebound,no tv no internet. I only ask for an extension to further my services for one week but company rules and non-existent customer service is really upsetting me. I’ve been a loyal customer and feel betrayed

• 
  Adam Cree (@Arcamede) reported 36 minutes ago from Redcar, England

  @virginmedia are you having any issues in the North East at all? Our Internet has been awful for the past week!

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 45 minutes ago from Redcar, England

  @virginmedia It's working now. Just would have been good to have been informed and kept in the loop that there was an issue being worked on, the status page was useless, stating no issues!

• 
  Currie.peter (@Curriepeter1) reported 47 minutes ago from Stockton-on-Tees, England

  Why are virgin media so crap so slow and keeps buffering every day we pay for a service that’s not fit for the purpose

• 
  CoreLegal (@Core_Legal) reported 49 minutes ago from Stockton-on-Tees, England

  Our phone lines and internet are down at our Wakefield office at the moment due to a national Virgin media issue. We have been advised that this is trying to be rectified as soon as possible and when we have an update from them we will update our social media platforms.

• 
  steven lambert (@stelambert1977) reported 50 minutes ago from Thornaby-on-Tees, England

  @virginmedia Finally red button service working on Virgin. Only missed half of the @Boro match!! ;however commentary is from the Blackburn match. #PoorService #virginmedia

• 
  Big Al H (@AlanHewitt10) reported 51 minutes ago from Stockton-on-Tees, England

  @virginmedia how do you have the front to increase my bills by nearly 20 percent and yet your service has been awful lately. In the morning my tv broadband and landline is going. And my mobile will not be renewed.

• 
  Mark Walker (@mark770) reported 54 minutes ago from Stockton-on-Tees, England

  @virginmedia how can you justify levying £25.00 charges if fail to cancel a "now resolved" tech visit but you fail to reciprocate the gesture when YOU cancel a visit and fail to notify the customer with the cancellation being due to an "outage" at your end? Shambolic&insulting

• 
  Simon (@SimonHolliday13) reported 55 minutes ago from Thornaby-on-Tees, England

  @virginmedia Unfortunately it's still not fixed. No TV and no Internet. Both keep dropping in and out intermittently. Which is better than zero service yesterday and I may finally finish that book on conscription I bought in Leeds earlier this year.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin Burke (@kevin0403) reported 3 minutes ago

  @virginmedia can you tell me what your issue is? Over a week to try and speak to someone and no further forward, currently been in a queue for over 3hrs?

• 
  Steven (@Steven12109) reported 3 minutes ago

  @virginmedia I've been on hold for one hour and 20 minutes, to correct a mistake on your billing! You really are a crap company!

• 
  Carole Winter (@CaroleWinter) reported 8 minutes ago

  @virginmedia please answer the phone. You are one broken system

• 
  Cheryl Chau (@CherylChau1029) reported 9 minutes ago

  @VirginMedia Help! 🚨 24hr+ OUTAGE and billing error (£33.99 quote vs £78 email). Waited 2 hours on phone with no answer. Fix this or I will cancel under the 14-day cooling-off period. #VirginMedia #CustomerService

• 
  nurburgringuk (@nurburgringuk) reported 10 minutes ago

  @virginmedia I am a long standing customer of 20 years, can you please explain WHY new customers get significantly better deals than loyal ones? This is legalised ROBBERY and a SCAM. Quite possibly THE worst company I've EVER dealt with. Contract CANCELLED.

• 
  Mark (@kram2510) reported 11 minutes ago

  @virginmedia I have been on the phone in a queue for 3 hrs for it to be cancelled .. total of 4 hrs now! Sent out a new hub without activating it.. been without WiFi for days now .. how can we run a business … message before I cancel the package

• 
  Limited (@Itslimiiited) reported 12 minutes ago

  @JordanPsych_ @virginmedia im on a constant 30 ping on uk host **** is cooked, maybe they respond

• 
  Sarah Baber (@babester15) reported 13 minutes ago

  @virginmedia if you’re going to have a phone number would be nice if answered - just been on hold waiting to get through for 2 hours and then the call inexplicably cut out. All for something that should be easy to do and find on my online account!

• 
  Shye Ahmed (@shyeahmed) reported 14 minutes ago

  @virginmedia I have been trying to contact VM since Thursday to sort out contract. Waited on the phone 2+ hours and got disconnected. Then spoke to someone saying they have technical issues. Now my bill has been issued at a higher price because I cant get through to you 😡

• 
  @Live Chat Squad (@LSquad17045) reported 16 minutes ago

  @richbutz l am from virgin media customer service.