Virgin Media Outage Report in Middlesbrough, England
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The latest reports from users having issues in Middlesbrough come from postal codes TS5, TS4, TS3, TS6 and TS1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Middlesbrough, England
The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Hartlepool, Middlesbrough, Redcar and Saltburn-by-the-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Internet | |
| Hartlepool |
Wi-fi | |
| Middlesbrough |
Internet | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
Wi-fi | |
| Redcar |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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Simon Clayton
(@SiClayton) reported
from
Stockton-on-Tees, England
Absolutely atrocious service AGAIN from @virginmedia - broadband, TV, telephone - all down and Tuesday is the earliest anybody can be bothered to come out - from one of the largest telecoms companies in the UK 😡😡😡
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Roy1986UTB
(@roytomo1970_roy) reported
from
Stockton-on-Tees, England
@virginmedia I've been on hold four 1hr 20 mins. I need to cancel my account. Please reply
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Danny Taylor
(@DannyTaylorDT) reported
from
Middlesbrough, England
Every single championship midweek fixtures, there’s always an issue with the red button. They either forget to turn the game on or instead they’ve now managed to put the wrong commentary on. Sort it out @virginmedia @SkyFootball. Wrong commentary on the Boro game
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𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻
(@john_watson_) reported
from
Redcar, England
@virginmedia @dakotafiction Same here ts10, broadband is down, your status says no issues!
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𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻
(@john_watson_) reported
from
Redcar, England
@virginmedia @dakotafiction And still website says no issues!!
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sharon mulcahy
(@sharon_mulcahy) reported
from
Thornaby-on-Tees, England
@virginmedia what the hell is going on with the broadband today this is ridiculous no service all day!
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andrea mcdonald
(@AndreaAndymac) reported
from
Redcar, England
@virginmedia No it wasn't. I want to do it when it's convenient for me not virgin media. Thanks for nothing..As well as expecting the customer to do all the work installing the equipment you making the decisions without consultation.Seriously thinking about my 14 day change of mind now.
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Michelle Coleman
(@stumpy1982) reported
from
Redcar, England
@virginmedia please sort the red button out!!!! There’s always issues! Wrong commentary on the red button games!
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𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻
(@john_watson_) reported
from
Redcar, England
@PandOminous @virginmedia Same here also TS10, no communication from @virginmedia as to whether it's down to the issues in Roseberry Square, and 3 to 4 network vans at the box, a car went in to it apparently. Even just an eta of when service will be restored would help!
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Simon Clayton
(@SiClayton) reported
from
Stockton-on-Tees, England
Hi @02 @virginmedia has all the allocated of @peterkay_co_uk tickets been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?
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𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻
(@john_watson_) reported
from
Redcar, England
@virginmedia It's working now. Just would have been good to have been informed and kept in the loop that there was an issue being worked on, the status page was useless, stating no issues!
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Matt Greenfield-Westcott
(@WheezyRider44) reported
from
Nunthorpe, England
@virginmedia Is your red button not working again?!?
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Simon
(@SimonHolliday13) reported
from
Thornaby-on-Tees, England
@virginmedia Unfortunately it's still not fixed. No TV and no Internet. Both keep dropping in and out intermittently. Which is better than zero service yesterday and I may finally finish that book on conscription I bought in Leeds earlier this year.
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𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻
(@john_watson_) reported
from
Redcar, England
@dakotafiction @virginmedia Just want an eta of when this will be completed or resolved, can't even watch the firestick! It's obviously an issue looking at the amount of comments on Facebook.
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Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙
(@citamo) reported
from
Middlesbrough, England
@virginmedia Ok. I clicked on a link which advises that the problem will hopefully by fixed by 8.40 tonight. Hardly satisfactory but at least it’s better than knowing nothing. Thanks for your help.
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Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙
(@citamo) reported
from
Middlesbrough, England
@virginmedia No estimated fix time. Just tells me there is a problem in my area which is affecting my service. I already know that.
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𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻
(@john_watson_) reported
from
Redcar, England
@DanWalk32531219 @virginmedia Just checked at 2am, finally back up again, though poor speeds on a speed test, hopefully will improve by the morning 🤞
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andrea mcdonald
(@AndreaAndymac) reported
from
Redcar, England
@virginmedia any chance of speaking to a human regarding my television service
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andrea mcdonald
(@AndreaAndymac) reported
from
Redcar, England
@virginmedia again I have to go through social media to contact your company. I need to speak with a human regarding your poor customer service
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𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻
(@john_watson_) reported
from
Redcar, England
Our broadband in TS10 has been down all day, the status page says no issues, but self test says there is no connection @virginmedia - is this related to the issues at Roseberry Square, Redcar, and when will it be resolved. So far no communication from you!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Wyatt
(@tubazilla) reported
@virginmedia awful awful web registration as a new customer - why don’t these companies test their systems properly?
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james turan
(@harvey11178005) reported
@virginmedia Our WiFi has been horrendous since Christmas aswell we pay for 250mb but we are getting 1.3mb if it doesn’t get working by Friday I’m going to have to leave virgin as the WiFi has been awful
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BenTweets
(@BenWill76352165) reported
@virginmedia How about tracking it this way. 21/01/21 09.35 Phoned On hold for 20 mins Spoke to Pheobe Expect a call back from her manager within 72 hours. She also raised an OFCOM complaint where they would monitor my speeds from their side. Still waiting for the call back.....
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Simon Hilling
(@Nicole_58363) reported
@CosyWarmPlumber @virginmedia cables so they couldn't fix the problem as quickly as usual. These cables belong to Virgin Media and were installed by the cowboys that they subcontract to. The sunbird were nasty pieces of work to deal with and were threatening towards my mother and wife when I wasn't there. ...
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sean best
(@bestyb1) reported
@virginmedia after a brief conversation still nothing to refund my eldery parents the £350 overcharged. Disgusting attitude to loyal elderly vunerable customers You should be ashamed of your non existent customer services
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Shrenik Trivedi
(@shreniktrivedi) reported
@virginmedia @karen_gibson88 Hmm .. ever going to solve my problem ? I am waiting for you to refund the amount of hub deducted
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Ashlee Mccarthy
(@ashleemcc) reported
@karen_gibson88 @virginmedia That is nice to hear however my service since summer last year has been the worst in 20+ years - yet again promised it would be sorted by Tuesday and still waiting. Maybe a miracle might happen and they will contact me by DM and sort this before I cancel today?
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Ben Monaghan
(@sapperben) reported
@virginmedia But you don’t. That’s the point. No callback from a manger to complain or fix it = no change! Useless and lack of action on these tweets further proves it. I thought your lithium link was going to be a PM. It isn’t. It’s pointless.
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Dave
(@Dave27248843) reported
@TowlawToon @virginmedia Sure thing ......not sure why the highly trained virgin media technician in India did not say this. His words were factory reset the hub. Then he would call me back......he never did !!!
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Simon Hilling
(@Nicole_58363) reported
@CosyWarmPlumber @virginmedia Had loads of problems with Virgin Media when trying to get services installed (not turning up, taking money for no service, etc.) We had a massive power cut in the area 2 weeks ago. When they dug up the road they found loads of "cable TV" cables strewn all over the electric...