Virgin Media outages and service status in Middlesbrough, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Middlesbrough, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received Jun 6, 3:21 PM GMT+1.
- TV (41%)
- Internet (31%)
- Wi-fi (14%)
- E-mail (7%)
- Total Blackout (3%)
- Phone (3%)
The latest reports from users having issues in Middlesbrough come from postal codes TS3 , TS6 , TS5 , TS1 and TS7 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 6: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Middlesbrough, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Hartlepool, Saltburn-by-the-Sea, Billingham, and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees
|
Wi-fi | 5 minutes ago |
|
Middlesbrough
|
Internet | 2 days ago |
|
Stockton-on-Tees
|
Internet | 6 days ago |
|
Middlesbrough
|
7 days ago | |
|
Middlesbrough
|
Internet | 7 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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steven lambert (@stelambert1977) reported from Thornaby-on-Tees, England@virginmedia why is the red button not working tonight for sky sports?
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia My services are suspended. I am housebound,no tv no internet. I only ask for an extension to further my services for one week but company rules and non-existent customer service is really upsetting me. Iβve been a loyal customer and feel betrayed
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"
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ππ ππ πππ₯π€π π π§ππ» (@john_watson_) reported from Redcar, England@PandOminous @virginmedia Same here also TS10, no communication from @virginmedia as to whether it's down to the issues in Roseberry Square, and 3 to 4 network vans at the box, a car went in to it apparently. Even just an eta of when service will be restored would help!
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sharon mulcahy (@sharon_mulcahy) reported from Thornaby-on-Tees, England@virginmedia what the hell is going on with the broadband today this is ridiculous no service all day!
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ππ ππ πππ₯π€π π π§ππ» (@john_watson_) reported from Redcar, England@DanWalk32531219 @virginmedia Just checked at 2am, finally back up again, though poor speeds on a speed test, hopefully will improve by the morning π€
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Bryan Light (@UKLightCreation) reported from Middlesbrough, England@virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!
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ππ ππ πππ₯π€π π π§ππ» (@john_watson_) reported from Redcar, England@dakotafiction @virginmedia Just want an eta of when this will be completed or resolved, can't even watch the firestick! It's obviously an issue looking at the amount of comments on Facebook.
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Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England@virginmedia So when does that happen and why was this not pointed out at any time in the cancellation process. Now I'm not a customer how do I lodge a formal complaint please?
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Louise Baldock π (@LouiseBaldock) reported from Stockton-on-Tees, England2 calls on landline from Asia, using dummy UK phone numbers, pretending to be from Virgin Media, telling me of a problem with the security of my router. Neither liked it when I told them their mother and father would be deeply ashamed if they knew what their son was doing.
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Terry Chapman or FBH (@TerryFBH) reported from Yarm, England@virginmedia Why does your organisation make it so difficult to raise a complaint? Please advise with whom I may raise this.
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andrea mcdonald (@AndreaAndymac) reported from Redcar, England@virginmedia as per usual the red button not working AGAIN the amount I pay you each month should provide me with a much much better service than this. What are you doing??????
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βΈββΆβΎβΌ ββΈβΆββββ (@CraigScanlon86) reported from Middlesbrough, England3 weeks and 2 engineers later and the broadband outage between the hours of 6 and 9 continues, absolute useless from @virginmedia next steps unless engineer 3 can fix this tomorrow is #ofcom and seeing if we can switch providers π
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia Yes. Iβve been quite Iβll for some time and my finances are a bit of a mess after an account hack that is still being sorted out. I donβt know how much more I can take,stuck in house with nothing and been on chat for over an hour with little reply from anyone human please help
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*** Junier (@lenJunier) reported from Middlesbrough, England@virginmedia tried to login to "myvirginmedia" numerous times Forgot password Tried go through reset 6 times Hopeless
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Chloe (@chlowilson__) reported from Redcar, EnglandVirgin media wifi is down again.. surprise, surprise
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Simon Clayton (@SiClayton) reported from Stockton-on-Tees, EnglandHi @02 @virginmedia has all the allocated of @peterkay_co_uk tickets been sold for today? Been waiting ages - staring at a white screenβ¦. Communication would really help please?
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BoroMike (@MrTaylorM) reported from New Marske, EnglandLooks like #virginmedia is down again in New Marske. If itβs preventative maintenance they should tell us.
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ππ ππ πππ₯π€π π π§ππ» (@john_watson_) reported from Redcar, England@virginmedia @dakotafiction Same here ts10, broadband is down, your status says no issues!
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Bryan Light (@UKLightCreation) reported from Middlesbrough, England@virginmedia Can you improve the stability of your broadband and make massive improvements to your customer services (like actually introduce some sort of customer service)?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Marsden (@TheAdamMarsden) reported@virginmedia absolute garbage- was told moving house would be a βsmoothβ transition? Instead charging me for two accounts, harassed via email and phone. Told this would be resolved. ALL LIES. Now theyβve cut our internet off. DO NOT TRUST!
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Pickle (@PickleSchmickle) reported@virginmedia Iβve been trying to contact you for 3 days, to replace a hub as the current one has no power and the power cord that is broken seemingly doesnβt exist for a Hub 4. No internet for 4 days. What do you suggest we do next to get someoneβs attention? #virginmedia
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Chris McGregor (@CmucG) reported@virginmedia terrible customer service. I recently joined. Supposed to have netflix included and have no idea how to activate it and swap my current account to it. Was supposed to get an email within 48 hours. It's been a week now and still nothing, even after a phone call
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Fatscholes76 πΊπ¦ (@fatscholes76) reported@virginmedia intermittent service in the area yet no sign of any engineers sorting issues. How long will this go on?
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julie fountain (@juliefount) reportedWhat an absolute joke @virginmedia are been asking for help for weeks but nothing.
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Ravinandan Pratap Singh (@RavinandnSingh) reported@VirginMediaIE @virginmedia Still they have not resolved the issue. They charged over payment for 4 months and refunded only 2 months. Also no compensation for this fault. Is this how you are making money?
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Mrs c (@w47carr) reported@virginmedia The reason I need to cancel is because we ad a bad thunderstorm and my tv hdmi ports are all broken so I can't watch the tivo box
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Suzanne Cornyn (@cornynthecob) reportedMy Internet has been intermittent over the last 3 weeks. @virginmedia engineer was supposed to come out today but never turned up. Turns out he signed the job off as completed even tho he didn't turn up. Internet still going off and on.
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andrhay (@andrhay12) reported@virginmedia Going on 2 wks was to be fixed today 03/06/26 - why has it taken 2 wks-to send an engineer? Message; Virgin Media Outage Update. The latest update we have is: We have identified the problem and an engineer is on their way. The estimated repair time is now: 10/06/2026 15:00
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Danny J Corr π€ (@dannyjcorr) reported@virginmedia is there an issue with Virgin TV Go app? Any on demand shows I am trying to watch from 2 weeks ago onwards have audio drop outs every ten second or so. Just updated it and still an issue?