Virgin Media Outage Report in Middlesbrough, England
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The latest reports from users having issues in Middlesbrough come from postal codes TS3, TS6, TS5 and TS4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Middlesbrough, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Hartlepool, Saltburn-by-the-Sea and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Wi-fi | |
| Middlesbrough |
Wi-fi | |
| Stockton-on-Tees |
Internet | |
| Hartlepool |
Internet | |
| Hartlepool |
Internet | |
| Stockton-on-Tees |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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Jay rix
(@shreklandpony84) reported
from
Billingham, England
@virginmedia can you explain to me why I still can't access fifa20 ultimate team . This is still a ongoing problem since Friday
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Robert-Andrew Tamkin
(@RobertTamkin94) reported
from
Stockton-on-Tees, England
@RMT3N @virginmedia @FortniteGame @SkyUK I’m actually moaning about a service I pay for but I mean it’s not you pays for my bills I do, so piss off keyboard warrior 👏🏻👏🏻👏🏻
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Rev Graham Dobinson
(@grahamdo) reported
from
Hartlepool, England
@virginmedia yet again virgin media is down.
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Holgate69
(@Holgate69) reported
from
Middlesbrough, England
Here’s a thought. Those poor folk stick in hospital at the moment. No visitors allowed but still been charged #Extortionate amounts for #TVServices How about these companies waiving fees as a goodwill gesture during extremely difficult times #NHS #VirginMedia ##SkyTv
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James Willson
(@theJamesWillson) reported
from
Hartlepool, England
@virginmedia ...just received a letter from VM saying there is nothing they can do re the Virgin TV Go app not working...and here's me thinking it was part of my deal🤔
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wayne burnett
(@wanaldinho) reported
from
Middlesbrough, England
@virginmedia come on guys internet still not working in Middlesbrough
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Lisa Harvey
(@lumpss) reported
from
Billingham, England
Virgin media down 😡
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Kate Baucherel
(@KateBaucherel) reported
from
Billingham, England
@virginmedia It’s been going off intermittently for weeks. I’ve been blaming the devices in the house and changing every cable. You even sent me a new router. Every drop in service resets adapters and loses video calls.
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Holly, like the tree
(@EnticknapHolly) reported
from
Skelton and Brotton, England
@virginmedia @Virgin_Victoria I was told it would be delivered today. I got the yodel app, which has informed me its tomorrow. Not good, when I actually called up Virgin to cancel my contract. Its not the best way to keep a customer whose on the edge of leaving you.
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Danny Taylor
(@DannyTaylorDT) reported
from
Middlesbrough, England
After winning 37/37 in the Newcastle #ePL across the groups and the playoffs, I lose in the semi finals and won’t be at the grand final. Hard to describe the conditions I’ve just had to play in due to EA’s issue with Virgin Media, but this really has broken me
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Just me in it
(@Cannygang4) reported
from
Middlesbrough, England
@AF3WT @BBC Would love @virginmedia to be able to contact @virginmedia to cancel my sports/footy channels on @virginmedia which is now not available on @virginmedia. I have tried 3 times today @virginmedia
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rachy roo roo
(@rachyrooroo1) reported
from
Redcar, England
@virginmedia hi there is any of your call centres open n I’m not a happy customer
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia NHS workers on the front line speaking to a manager on the phone and your staff have hung up on me!!!! Need a call back immediately before my contract finishes as 12am tonight!!! What a way to treat your NHS workers in this pandemic #foul
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|Jamie|MightyRaider
(@RaiderOnMixer) reported
from
Redcar, England
@virginmedia is having problems nationwide by the looks of it , which means I stream tonight unless it is sorted by time I start my usual streams
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Ami
(@ami9463) reported
from
Egglescliffe, England
@virginmedia I need help!!!!
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Just me in it
(@Cannygang4) reported
from
Middlesbrough, England
@mrlamb11 @virginmedia @prodnose I have rang twice this morning. I select option 1 and it diverts to call back WTF. Bring back Grandstand
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˥ ∀ W
(@bettercallmal) reported
from
Middlesbrough, England
The country is on lockdown and Virgin Media has been going down all day. Would hate to work for customer service right now.
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia I appreciate how stretched you must be but I am a key worker and for over a week jow I an unable to contact you to sort out my tv problem. Hours on phone,via app and web still not solved. Can’t watch tv properly need it sorting pronto please.
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Danny Taylor
(@DannyTaylorDT) reported
from
Middlesbrough, England
@DrussSkilgannon Don’t know mate I didn’t play after what happened in the qualifier. It’s a problem between EA and Virgin Media apparently
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Drake
(@LiamMDrake) reported
from
Redcar, England
@virginmedia are you going to fix this issue surrounding the routers blocking access to Fifa / EA sports
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Katja Berg Author, founder of Bergdorfs Copenhagen
(@bergdorfsflower) reported
@virginmedia You closed my complaint without ever dealing w it. I had issues since i changed my hub to a hub4 its a joke all you do is charge charge charge and never solve the issue
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Daniel Dixon
(@DanDixon16) reported
@virginmedia No problem. Are we able to schedule in another live chat? Just have a question or two about the install.
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Chimpy12321 (twitch)
(@EGreenhill1) reported
@virginmedia I have tried this countless times.. and i get no help from anyone.. going around in circles.. "ask the community" "reset router" "wait 4 months for repairs".. honestly its embarrassing. 0 help from anyone there.
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Nihilaus Vause
(@NihilausVause) reported
@virginmedia Internet has died. WF area, please fix your ****.
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Konrad Syx
(@kziemlewski) reported
@virginmedia haha i literally got a text saying it was fixed and then 20minutes later it went down for 15minutes again
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Jomar Sombillo
(@jimsombillo) reported
When you thought that terminating a broadband contract would be easy, @virginmedia would prove you wrong! 😡 How many more times do I need to ring and get disconnected or my calls transferred to a department that never picks up?
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Kerry Barnes
(@kerryann196) reported
@virginmedia @CarersUK Your customer service is appalling. Twice I have been told that I would be upgraded to a free T6 box with no additional payments but when I phone up to enquire about my upgrade there is no record on the system! I thought you recorded your phone calls , I’ve been blatantly lied to
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(@PariSeanGermain) reported
@virginmedia My internet has been down for 2 days
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Lfcmatt99827
(@lfcmatt99827) reported
@virginmedia I’ve ran the test it says problem with broadband and book and engineer? Is this really required my broadband was fine 2 hours ago?
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Stephanie White
(@AMiniRumpus) reported
@virginmedia Seriously! You cannot put my post code in and confirm there is an issue.