Virgin Media Outage Report in Middlesbrough, England
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The latest reports from users having issues in Middlesbrough come from postal codes TS1, TS5, TS6, TS4 and TS7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Middlesbrough, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Hartlepool and Saltburn-by-the-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
||
| Stockton-on-Tees |
Total Blackout | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Internet | |
| Stockton-on-Tees |
TV | |
| Stockton-on-Tees |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia I have tried phoning and am being passed from pillar to post on chat. I have no services. I’m housebound and cannot do anything. I’ve asked for help as suggested and am receiving none. Very unhappy
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Jim Gardner 🇪🇺🇺🇦
(@Jim_Gardner_) reported
from
Stockton-on-Tees, England
@SimonMarksFSN Ironically it's the only streaming service of the latest to launch I considered subscribing to here in the UK because CNN removed itself from Sky and Virgin Media when Warner announced its own streaming platform. I hope it now comes back, although it never left LG's WebOS IPTV.
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia Having a hard time maintaining why I’ve remained so loyal. I’ve been going through a little bad time and ask for help as you publicise only to be treat like a third class citizen. Not happy my problem needs sorting today
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia I’m using a lot of data trying to sort this out as no internet. I feel like I’m going mad. Your company says ask us for help during these difficult times yet I have and have been treat really shabbily. I’m so frustrated and angry please help me
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steven lambert
(@stelambert1977) reported
from
Thornaby-on-Tees, England
@virginmedia why is the red button not working tonight for sky sports?
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gary doyle
(@werbedoyle) reported
from
Stockton-on-Tees, England
@virginmedia hey hey virgin media wifis down. Your web site says it fixed ????
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steven lambert
(@stelambert1977) reported
from
Thornaby-on-Tees, England
@virginmedia Finally red button service working on Virgin. Only missed half of the @Boro match!! ;however commentary is from the Blackburn match. #PoorService #virginmedia
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia Yes. I’ve been quite I’ll for some time and my finances are a bit of a mess after an account hack that is still being sorted out. I don’t know how much more I can take,stuck in house with nothing and been on chat for over an hour with little reply from anyone human please help
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Ryan Wilšon
(@Ryan_UTB) reported
from
Stockton-on-Tees, England
@virginmedia your internet is so bad
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rachel
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia can you confirm your sky sports red button will be working tonight for the Boro match as there is always problems with it, as if it’s not I’ll purchase the match with a different provider instead. Plenty of notice here for an 19:45 kick off
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AllpointsTV - Jamie
(@AllpointsTV) reported
from
Guisborough, England
@virginmedia so trying to get an engineer to fix my 1gb internet after days of it running at sub 200mb and disconnecting at midnight it’s now been off for over a day . I just kept being told try again in one hour
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia @Virgin I have received a reply which advises me that query won’t be dealt with or further replied to immediately. I am desperately trying to hold it together here,please please can you help me sort this out.
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Chris Christopher
(@Christo72210007) reported
from
Nunthorpe, England
@virginmedia Aaarrrggghhh, red button not working on Sky Sports tonight any idea why?
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rachel
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia Thanks, do you have an ETA of when you’re issue will be resolved? Many of us could of purchased this game with a different streaming service if we knew you would be having the same issues with red button as per usual
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Mat⚙
(@NotEnoughTECH) reported
from
Ingleby Barwick, England
Hey @virginmedia what's your support email address in the UK? Your website is absolutely useless in that regard
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia My services are suspended. I am housebound,no tv no internet. I only ask for an extension to further my services for one week but company rules and non-existent customer service is really upsetting me. I’ve been a loyal customer and feel betrayed
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AllpointsTV - Jamie
(@AllpointsTV) reported
from
Guisborough, England
@virginmedia Yes , and it says no issues and then asks to check my equipment , this test says there is an issue with my equipment and I should check again in 24 hours so an engineer can be arranged . This has now been saying check back in an hour for the last two hours
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia I need some advice and help regarding an urgent issue yet keep getting blocked at every turn. Real good customer service for a longtime customer. Needs sorting
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rachel
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia You realise we’ve already missed 35 minutes of this 90 minute match? Are you going to be refunding customers due to your inconsistent service
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steven lambert
(@stelambert1977) reported
from
Thornaby-on-Tees, England
When will the channels issue be fixed? @virginmedia #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Bell
(@bell_a3) reported
@virginmedia That doesn't work either!! The manager on the phone said I can't expect to use Wi-fi in the same room as the hub. I asked them to get their manager to call me, 3 weeks..
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ValorFn
(@ValorTheGoat) reported
@virginmedia my WiFi is cuttiing out every 10 minutes and it doesn't let me comment to it for a good 5 minutes please try fix this
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Ross 🏴
(@RenegadeR0SS) reported
Virgin Media WiFi being **** shocker. In other news water is wet.
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ryan mayes
(@mazey_lad) reported
@virginmedia Yes I have been for the past month and nothing ever comes up in my area about a problem
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Ayresie
(@Ayresie_) reported
@ThatLadDylan @virginmedia Yeah tryna figure out if they’re still tryna fix it or not, if not, straight to bt I go
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callum baker
(@calbaker1989) reported
@virginmedia is a joke! Broadband was due to be installed 15/1,been delayed again now until 7/3, so cancel the order once this happened they send an email saying as their fault they will credit my account £5 every day missed, thats £315, cannot get hold of anyone there!
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paul corrigan
(@132starman) reported
@virginmedia Hi am getting ignored now but you expect me to pay for internet that doesn't work what a joke company you really are totally unethical to disrespect your customers you probably won't reply to this
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Tony Ward
(@REDBULLAKAHB) reported
@virginmedia Rec’d calls from VM. Reduced monthly bill, offered credit for inconvenience, still took higher amount from my and no credit. Emailed, no response.... back to rubbish customer service.
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ryan mayes
(@mazey_lad) reported
@virginmedia one month and 2 weeks since I put my complaint in. Rung and messaged about it an all what’s said is that they will raise it, Still no reply. Happy taking the money out of my account though.
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questionnaire
(@ishy51) reported
@virginmedia will you reimburse me for me having had to use my mobile hotspot cos your service sucked all week!? I’ve given up calling you guys as it’s useless, same “diagnosis” which finds no fault. Why don’t you contact customers? Surely you have monitoring and alerting!??