Virgin Media Outage Report in Middlesbrough, England
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The latest reports from users having issues in Middlesbrough come from postal codes TS1 , TS5 , TS6 , TS7 and TS4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Middlesbrough, England
The most recent Virgin Media outage reports came from the following cities: Hartlepool, Saltburn-by-the-Sea, Middlesbrough, Billingham, Stockton-on-Tees, and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Hartlepool
|
Wi-fi | 22 hours ago |
|
Saltburn-by-the-Sea
|
1 day ago | |
|
Middlesbrough
|
TV | 1 day ago |
|
Middlesbrough
|
2 days ago | |
|
Middlesbrough
|
Internet | 4 days ago |
|
Billingham
|
Total Blackout | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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Just Gill (@Formally_Gill) reported from Redcar, England@virginmedia seriously, a price increase?! Only renewed my contract 2 months ago and for more than I've ever paid! Of course, no customer service available either. Ridiculous!
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Just Gill (@Formally_Gill) reported from New Marske, England@virginmedia I rang after the email and they assured me they have applied a discount and would stay the same price for my contract. I agreed a fix price and if that's not what I got then I have been lied too, which is a miss sale and the ombudsman will be contacted, again.
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Marc J (@Johnsonator85) reported from Stockton-on-Tees, England@virginmedia It doesn’t matter what day or what time I try to call I get the same problem!
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Bryan Light (@UKLightCreation) reported from Redcar, England@NathHawkeswood @virginmedia Twitter cant help, phoning cant speak to anyone, text service in an endless loop, chat service online is also an endless loop I need to speak with line faults and they aren't even an option on the automated phone service so I'm really screwed
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Daniel Hill (@DanielHill21) reported from Stockton-on-Tees, England@virginmedia can I have some help ASAP, in regards to an issue I’m having and I’m in a bad way
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Dianne Wilson (@Divadi29) reported from Billingham, England@virginmedia i was asked to upgrade as a valued customer, since upgrading my broadband is terrible we are all using 4g at home as connection is so poor. i have done all testing as directed from comp voice on phone and link sent to mobile. i pay for 3 virgin mobiles one now has no data
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Jamie Gilbey (@Poddddddd) reported from Stockton-on-Tees, England@virginmedia can I access some support on here?
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Robert-Andrew Tamkin (@RobertTamkin94) reported from Stockton-on-Tees, England@virginmedia I’ve been trying to contact your call centre for 15 minutes and I’ve tried all the options and I can’t get through to ANYONE!! I want to cancel my contract and it doesn’t give you the option online to do so!! Can someone cancel it from your social media team?
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Peter 🌲🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England@virginmedia hi, any help on a non responsive remote to vbox? It is flashing red when I press buttons bit nothing happening on box. Only started happening tonight
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mick arthur (@m_arthur1) reported from Stockton-on-Tees, England@virginmedia @d754771 I’m still waiting for the call aswell I know it’s a bad time with call centres closed but come on Sunday I was told 24hrs
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Marc J (@Johnsonator85) reported from Stockton-on-Tees, England@virginmedia In the meantime I can’t do anything then so basically you’ve been no help whatsoever
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Gary Ayre (@GazzaG1) reported from Blackhall Colliery, England@virginmedia WiFi signal from hub3 is unreliable and I am by only in a1 bedroom bungalow, I never use the tvbox as all channels are rubbish and my mobile signal is disgraceful-virgin is worse decision i have ever made
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Marc J (@Johnsonator85) reported from Stockton-on-Tees, England@virginmedia who have I got to screw to get through to cancel my contract with you?
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Marc J (@Johnsonator85) reported from Stockton-on-Tees, England@virginmedia Ffs YOU try calling that number and tell me if you get through to somebody. I’ve tried god knows how many times and I just get a machine telling me you’re busy and that I “might like to call again later” every, single time. Your level of service is a joke.
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Michael White (@147mick) reported from Hartlepool, England@virginmedia Yes problems with wired devices as well, I have to turn the hub off then on again all the time even if I'm in the same room.
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Peter 🌲Santa Doom🌲🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England. @NOWTV @nowtvhelp any idea on how to stop the intermittent blue screen when playing back any on demand video or TV channels? Got an older now TV smart box. It's wired connection into a 300mbps virgin media hub so no issues.on playback speed.
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Daniel Hill (@DanielHill21) reported from Middlesbrough, England@virginmedia So why do you not have a chat system? I work in a similar industry and we are able to help our customer through chat, phone, online, social media it’s crazy a company of the size of virgin media can’t accommodate us. Not having a go at you I’m just disappointed in the system
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Bradley Staunch (@BradleyStaunch) reported from Hartlepool, EnglandVirgin media internet is good, EVERY SINGLE other thing about them is ******* shite. Never understand the ***** on the phone takes, 3 hours to get through, website always down, make a payment page been broke for 5 years. ******* ****
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*** Junier (@lenJunier) reported from Middlesbrough, England@virginmedia tried to login to "myvirginmedia" numerous times Forgot password Tried go through reset 6 times Hopeless
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Dianne Wilson (@Divadi29) reported from Billingham, England@virginmedia Both, i currently have to work from home and my internet crashes all the time. i can’t get a signal in my bedroom which is the room directly above the box
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Brault (@MattyBrault) reported@virginmedia I don't expect a fault free service but I expect that when there is a fault, we aren't left without Internet for an entire week.
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phillikescustoms (@phillikescustom) reported@virginmedia is it possible to get a new reuter as my current one is around 10 year old. Tried your help line 1st guy was meant to call us back and never bothered . Weve recently upgraded to 500mb yet are averaging 285 to 310 dowload and just 4.8 upload would new reuter help ?
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bruno legros (@frenchguyinuk) reported@virginmedia I don't have a clue. But like I said before I will not spoe with someone that out fromt the UK expecially when I hear a woman shooting in a customer in the back when I call early
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MetPlod 👮♀️ (@CityCopMPS) reported@virginmedia I can send text/phone calls, its the data that’s not working
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Leisha O'Brien (@LeishaOBrien10) reported@virginmedia I'd like to make a complaint about your appalling customer service please.
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Matthew Perren (@barcodezebrrr) reported@virginmedia Nope! It’s gone down again. Come on! Sort it out!
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Sinokey (@Sinokey2) reported@virginmedia I just want to speak to someone and not a ****** bot, this is absolutely ridiculous. You want to take my money but won’t even send me a welcome email to set up my account? I need help and none of your solutions are even coming close to a resolution.
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Vesper After Dark 🏳️⚧️ | Chaotic Arc (@VesperCorey) reported@virginmedia why is is so hard to find out how to replace a broken broadband hub??? My cats a d*ck and pulled out and snapped off the little screw bit that connects the house to the WiFi so now we need a new box! And I can't figure out for the life of me how!!!
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Grrooves 💚 (@grrooves) reported@Dave0ufc Network. Certainly in Plymouth and every place I've been outside its been shocking. My son has a free @virginmedia unlimited Sim card (which uses O2) and even that is rubbish. So much so, we've considered switching him to another network. And that's a free one!!!
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Duncan P⭐️⭐️ (@duncanpemberton) reported@virginmedia is there a problem with the app. Downloaded and it won’t accept my password & refuses to allow you to change password