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Virgin Media outages and service status in Middlesbrough, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Middlesbrough, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and TV.
  • The most recent signal from this area was received Apr 8, 6:43 AM GMT+1.
  • 33% Internet (33%)
  • 20% Total Blackout (20%)
  • 20% TV (20%)
  • 13% E-mail (13%)
  • 7% Wi-fi (7%)
  • 7% Phone (7%)

The latest reports from users having issues in Middlesbrough come from postal codes TS1 , TS5 , TS6 and TS7 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 9: Problems at Virgin Media

Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Saltburn-by-the-Sea, Stockton-on-Tees, Hartlepool, Middlesbrough, Billingham, and Redcar.

CityProblem TypeReport Time
Saltburn-by-the-Sea Wi-fi 20 hours ago
Stockton-on-Tees TV 1 day ago
Hartlepool Wi-fi 4 days ago
Saltburn-by-the-Sea E-mail 4 days ago
Middlesbrough TV 4 days ago
Middlesbrough E-mail 5 days ago

Nearby cities with recent reports

Stockton-on-Tees

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

  • Jim_Gardner_
    Jim Gardner 🇪🇺🇺🇦 (@Jim_Gardner_) reported from Stockton-on-Tees, England

    @SimonMarksFSN Ironically it's the only streaming service of the latest to launch I considered subscribing to here in the UK because CNN removed itself from Sky and Virgin Media when Warner announced its own streaming platform. I hope it now comes back, although it never left LG's WebOS IPTV.

  • rachsclarke
    rachel (@rachsclarke) reported from Middlesbrough, England

    @virginmedia You realise we’ve already missed 35 minutes of this 90 minute match? Are you going to be refunding customers due to your inconsistent service

  • AllpointsTV
    AllpointsTV - Jamie (@AllpointsTV) reported from Guisborough, England

    @virginmedia Yes , and it says no issues and then asks to check my equipment , this test says there is an issue with my equipment and I should check again in 24 hours so an engineer can be arranged . This has now been saying check back in an hour for the last two hours

  • wicks_michael
    Michael Wicks (@wicks_michael) reported from Middlesbrough, England

    @virginmedia what’s going on with your website unable to access via my O2 or Vodafone mobile network. No problems with any other websites 😡

  • stelambert1977
    steven lambert (@stelambert1977) reported from Thornaby-on-Tees, England

    @virginmedia why is the red button not working tonight for sky sports?

  • Ryan_UTB
    Ryan Wilšon (@Ryan_UTB) reported from Stockton-on-Tees, England

    @virginmedia your internet is so bad

  • Christo72210007
    Chris Christopher (@Christo72210007) reported from Nunthorpe, England

    @virginmedia Aaarrrggghhh, red button not working on Sky Sports tonight any idea why?

  • werbedoyle
    gary doyle (@werbedoyle) reported from Stockton-on-Tees, England

    @virginmedia hey hey virgin media wifis down. Your web site says it fixed ????

  • gaznolan
    Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England

    @beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?

  • rachsclarke
    rachel (@rachsclarke) reported from Middlesbrough, England

    @virginmedia Thanks, do you have an ETA of when you’re issue will be resolved? Many of us could of purchased this game with a different streaming service if we knew you would be having the same issues with red button as per usual

  • stelambert1977
    steven lambert (@stelambert1977) reported from Thornaby-on-Tees, England

    @virginmedia Finally red button service working on Virgin. Only missed half of the @Boro match!! ;however commentary is from the Blackburn match. #PoorService #virginmedia

  • rachsclarke
    rachel (@rachsclarke) reported from Middlesbrough, England

    @virginmedia can you confirm your sky sports red button will be working tonight for the Boro match as there is always problems with it, as if it’s not I’ll purchase the match with a different provider instead. Plenty of notice here for an 19:45 kick off

  • NotEnoughTECH
    Mat⚙ (@NotEnoughTECH) reported from Ingleby Barwick, England

    Hey @virginmedia what's your support email address in the UK? Your website is absolutely useless in that regard

  • werbedoyle
    gary doyle (@werbedoyle) reported from Stockton-on-Tees, England

    @virginmedia every month I make the same bloody phone call, you are thee worst company ever !!! Customer service is appalling over charged massively for four months,IS any one out there !!!

  • citamo
    Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported from Middlesbrough, England

    @virginmedia @justwearmasks Instead of employing robots in your impossible to contact call centres and ripping of the public for your shareholders, set up a proper system of customer care which is accessible, helpful, considerate and capable of fixing customer problems quickly and competently.

  • chlowilson__
    Chloe (@chlowilson__) reported from Redcar, England

    Virgin media wifi is down again.. surprise, surprise

  • Thejollyevfan
    The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported from Stockton-on-Tees, England

    @virginmedia DM me so I can give contact details. Don’t think it would cause a problem but I’d worry about affecting neighbours services or possible future services should we come back to you.

  • AllpointsTV
    AllpointsTV - Jamie (@AllpointsTV) reported from Guisborough, England

    @virginmedia so trying to get an engineer to fix my 1gb internet after days of it running at sub 200mb and disconnecting at midnight it’s now been off for over a day . I just kept being told try again in one hour

  • Arcamede
    Adam Cree (@Arcamede) reported from Redcar, England

    @virginmedia are you having any issues in the North East at all? Our Internet has been awful for the past week!

  • stelambert1977
    steven lambert (@stelambert1977) reported from Thornaby-on-Tees, England

    When will the channels issue be fixed? @virginmedia #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • cager01
    Chris Ager (@cager01) reported

    @virginmedia Well this is great. 24 hours with no broadband or TV service, online says it’s all fine but your voicemail says it’s down and a complex issue. I’ve just been told it won’t be up and running until the 7th of December? How am I supposed to work at home? Pathetic.

  • SpiritSoul108
    Kaushal Vastani (@SpiritSoul108) reported

    @virginmedia Contrary to what I have been told by 2 of your colleagues... @virginmedia do infact offer pauses when moving home... its all on record with the calls :) maybe I need to raise another complaint for contradicting information provided. #virginmedia

  • domullain
    Domullain (@domullain) reported

    @virginmedia Hi, I’m trying to sign up to your Red Friday Sale deal online but can’t purchase the deal because your website won’t accept/confirm my Eircode!! Can you please fix this??

  • orlammurray
    Órla Meadhbh Murray (@orlammurray) reported

    A @virginmedia cable came loose outside our flat last Friday during storm arwen and is hanging dangerously over our neighbour's front door - how can we get someone out to fix it there's no info on your website or contact details?

  • rosetoot
    rose wakelin (@rosetoot) reported

    @virginmedia For heaven's sake - of course I've used the service checker. It doesn't show problems with lag. Oh, and I switched it off and on again.

  • jrgazeley1
    joe (@jrgazeley1) reported

    @Johnmartins77 @virginmedia I’d just been assuming it was an issue with reddit. Knowing that I could solve the issue myself if the virgin app worked is just infuriating. I’m not sure I’ll resort to professional hackers quite yet though.

  • silvercylon
    kester crook (@silvercylon) reported

    @virginmedia please tell me what is going on with your second rate service in the dover area?

  • neo2daz
    Daz Wildman (@neo2daz) reported

    @virginmedia was promised a call back today by your call centre after you mistakenly disconnected my service then reconnected me at an extra 30 quid a month with a £75 connection fee!!! No call back. Absolutely fuming

  • ConorTheOtter
    Conor the Otter (@ConorTheOtter) reported

    @virginmedia down in Dover? Dreadful provider they are

  • Stevedey
    Steve Dey (@Stevedey) reported

    @virginmedia Waste of time! Always get told it’s fine yet been like this for 10 mins now and I’ve missed another goal. So, can we discuss refund terms as I pay a fortune for **** internet and pay money for a streaming service that DOES NOT WORK without internet….