Virgin Media outages and service status in Middlesbrough, England

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Billingham, Saltburn-by-the-Sea, Stockton-on-Tees, and Hartlepool.

City	Problem Type	Report Time
Middlesbrough	Wi-fi	12 hours ago
Billingham	Internet	5 days ago
Saltburn-by-the-Sea	TV	6 days ago
Stockton-on-Tees	TV	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

• 
  ben (@benrelton) reported 8 minutes ago from Hartlepool, England

  Broadband is down in our area, but can’t register loss of service on the website - just won’t work. Any ideas? @virginmedia

• 
  *** Junier (@lenJunier) reported 13 minutes ago from Middlesbrough, England

  @virginmedia tried to login to "myvirginmedia" numerous times Forgot password Tried go through reset 6 times Hopeless

• 
  rachel (@rachsclarke) reported 13 minutes ago from Middlesbrough, England

  @virginmedia how can I cancel my contract? Unable to get through via phone.

• 
  Andy Wilmot (@andy_wilmot) reported 18 minutes ago from Hartlepool, England

  £40+ a month for WiFi which cuts in and out. Just another day for a @virginmedia customer 🤬😡

• 
  Bryan Light (@UKLightCreation) reported 19 minutes ago from Redcar, England

  @virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"

• 
  andrea mcdonald (@AndreaAndymac) reported 23 minutes ago from Redcar, England

  @virginmedia any chance of speaking to a human regarding my television service

• 
  rachel (@rachsclarke) reported 26 minutes ago from Middlesbrough, England

  @virginmedia Thanks, do you have an ETA of when you’re issue will be resolved? Many of us could of purchased this game with a different streaming service if we knew you would be having the same issues with red button as per usual

• 
  Daniel Hill (@DanielHill21) reported 29 minutes ago from Middlesbrough, England

  @virginmedia So why do you not have a chat system? I work in a similar industry and we are able to help our customer through chat, phone, online, social media it’s crazy a company of the size of virgin media can’t accommodate us. Not having a go at you I’m just disappointed in the system

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 29 minutes ago from Redcar, England

  @virginmedia @dakotafiction And still website says no issues!!

• 
  Daniel Thompson (@Danielson_1991) reported 31 minutes ago from Hartlepool, England

  @virginmedia I honestly can't deal with being passed around departments again. The problem is the WiFi is weak upstairs and I'm paying for a product thats not fit for service. You advertise intelligent pods to boost connections, all I want is to order one to resolve the issue.

• 
  steven lambert (@stelambert1977) reported 32 minutes ago from Thornaby-on-Tees, England

  @virginmedia why is the red button not working tonight for sky sports?

• 
  sharon mulcahy (@sharon_mulcahy) reported 32 minutes ago from Thornaby-on-Tees, England

  @virginmedia what the hell is going on with the broadband today this is ridiculous no service all day!

• 
  Mark Walker (@mark770) reported 34 minutes ago from Stockton-on-Tees, England

  @virginmedia An area outage with something your end caused my issue (no bband) to flag as being resolved at your end. That was not the case in slightest (still without bband) and the tech appt this morning being cancelled but no notification

• 
  Jim Gardner 🇪🇺🇺🇦 (@Jim_Gardner_) reported 36 minutes ago from Stockton-on-Tees, England

  @SimonMarksFSN Ironically it's the only streaming service of the latest to launch I considered subscribing to here in the UK because CNN removed itself from Sky and Virgin Media when Warner announced its own streaming platform. I hope it now comes back, although it never left LG's WebOS IPTV.

• 
  Chloe (@chlowilson__) reported 36 minutes ago from Redcar, England

  Virgin media wifi is down again.. surprise, surprise

• 
  Simon Clayton (@SiClayton) reported 43 minutes ago from Stockton-on-Tees, England

  Absolutely atrocious service AGAIN from @virginmedia - broadband, TV, telephone - all down and Tuesday is the earliest anybody can be bothered to come out - from one of the largest telecoms companies in the UK 😡😡😡

• 
  Bryan Light (@UKLightCreation) reported 44 minutes ago from Middlesbrough, England

  @virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!

• 
  Jason N Beck (@beck5ter) reported 48 minutes ago from Stockton-on-Tees, England

  @beardedian @VirginMediaCorp Then again I wouldn't expect anything less from Virgin Media. The only thing that is stopping me leaving them is losing my emails. Going to look into an alternative solution to that problem tomorrow

• 
  Shaun Calvert (@Shaunelious) reported 49 minutes ago from Redcar, England

  @virginmedia I’ve cancelled the visit but why should I have to call back in the first place to cancel a visit I didn’t agree to? I wanted it adding to my initial complaint or raising separately but no one was interested. Cancel my contract

• 
  Peter 🐈🎸🕹️ (@PeteYourDoom) reported 53 minutes ago from Hartlepool, England

  Yay, virgin media outage has stopped and been fixed

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ed Bodey (@eboders) reported 8 minutes ago

  @virginmedia hello! You recently sent me a new router but this now causes issues with some items that need a 2.4 connection. How do I resolve this please?

• 
  Jenny Do Nascimento (@jdonascimento) reported 12 minutes ago

  @virginmedia I moved house on August 28th and Virgin has been unable to connect my internet service. It's terrible service; I've wasted hours talking to them with no results. #Sutton #England #SOS

• 
  Jim Doran (@jai_dee) reported 13 minutes ago

  @virginmedia This is also happening on the website! It's not just an app issue.

• 
  Mike Kennelly (@mvkennelly) reported 13 minutes ago

  Virgin media broadband in London N21 has been intermittently down now for weeks and nobody at Virgin interested in fixing the issue . Hours on the phone being told to turn it off and on ! We are out at the end of this contract for sure, very poor service.

• 
  Johnycantdecide (@ladydaveg) reported 14 minutes ago

  Diagnostic tests suck, the myvm app sucks, your ai at the end of the phone can't tell the difference between zero and three and I still can't speak to anyone. Is there anything you can do right? @virginmedia

• 
  Kelly Kilner (@KellyKilner) reported 15 minutes ago

  @virginmedia that awful time again when I’m trying to speak to someone and get cut off. Twice …why is your service so appalling???

• 
  M-O-O-N (@Borgle1) reported 15 minutes ago

  @caz_fizz @MelJanie @virginmedia Virgin are terrible now. Since the Welsh and North East staff were laid off. The overseas workers are untrained and promise the earth but deliver nothing and cause hours of phone calls for issues that could and should be solved in 3 minutes.

• 
  R (@Rah333m111) reported 18 minutes ago

  @O2 @virginmedia spent months trying to resolve incorrect default from Jan 2026.Multiple complaints have been incorrectly closed/ignored/been passed between departments. No deadlock letter closed my complaint without addressing my response. @LutzSchueler help! Comp unacceptable!

• 
  Sean Austin 316 (@seanaustin1985) reported 25 minutes ago

  @Johnty14 @virginmedia I worked for VM as a tech and I wasnt one of them but it was common practice by some rltwchs to feather knock so they could put the job off and blame the customer for not being in..

• 
  Chris Tindall (@chewytheleftie) reported 25 minutes ago

  @alan_reddish @sibelian62 @virginmedia They are a terrible company for internet. Fortunately for us we have plenty of their direct rivals who we use instead now after they made it clear our custom was of no interest to them