Virgin Media

Virgin Media Outage Report in Middlesbrough, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Middlesbrough come from postal codes TS1, TS5, TS7 and TS6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Middlesbrough, England 02/28/2026 09:40

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Hartlepool and Saltburn-by-the-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Total Blackout
United KingdomStockton-on-Tees TV
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Stockton-on-Tees, England

    @virginmedia can I have some help ASAP, in regards to an issue I’m having and I’m in a bad way

  • RobertTamkin94 Robert-Andrew Tamkin (@RobertTamkin94) reported from Stockton-on-Tees, England

    @virginmedia I’ve been trying to contact your call centre for 15 minutes and I’ve tried all the options and I can’t get through to ANYONE!! I want to cancel my contract and it doesn’t give you the option online to do so!! Can someone cancel it from your social media team?

  • Poddddddd Jamie Gilbey (@Poddddddd) reported from Stockton-on-Tees, England

    @virginmedia can I access some support on here?

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Middlesbrough, England

    @virginmedia So why do you not have a chat system? I work in a similar industry and we are able to help our customer through chat, phone, online, social media it’s crazy a company of the size of virgin media can’t accommodate us. Not having a go at you I’m just disappointed in the system

  • rachsclarke rachel (@rachsclarke) reported from Middlesbrough, England

    @virginmedia how can I cancel my contract? Unable to get through via phone.

  • Johnsonator85 Marc J (@Johnsonator85) reported from Stockton-on-Tees, England

    @virginmedia In the meantime I can’t do anything then so basically you’ve been no help whatsoever

  • PeteYourDoom Peter 🌲Santa Doom🌲🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England

    . @NOWTV @nowtvhelp any idea on how to stop the intermittent blue screen when playing back any on demand video or TV channels? Got an older now TV smart box. It's wired connection into a 300mbps virgin media hub so no issues.on playback speed.

  • 147mick Michael White (@147mick) reported from Hartlepool, England

    @virginmedia Yes problems with wired devices as well, I have to turn the hub off then on again all the time even if I'm in the same room.

  • Divadi29 Dianne Wilson (@Divadi29) reported from Billingham, England

    @virginmedia i was asked to upgrade as a valued customer, since upgrading my broadband is terrible we are all using 4g at home as connection is so poor. i have done all testing as directed from comp voice on phone and link sent to mobile. i pay for 3 virgin mobiles one now has no data

  • Johnsonator85 Marc J (@Johnsonator85) reported from Stockton-on-Tees, England

    @virginmedia Ffs YOU try calling that number and tell me if you get through to somebody. I’ve tried god knows how many times and I just get a machine telling me you’re busy and that I “might like to call again later” every, single time. Your level of service is a joke.

  • Divadi29 Dianne Wilson (@Divadi29) reported from Billingham, England

    @virginmedia Both, i currently have to work from home and my internet crashes all the time. i can’t get a signal in my bedroom which is the room directly above the box

  • Johnsonator85 Marc J (@Johnsonator85) reported from Stockton-on-Tees, England

    @virginmedia who have I got to screw to get through to cancel my contract with you?

  • m_arthur1 mick arthur (@m_arthur1) reported from Stockton-on-Tees, England

    @virginmedia @d754771 I’m still waiting for the call aswell I know it’s a bad time with call centres closed but come on Sunday I was told 24hrs

  • lenJunier *** Junier (@lenJunier) reported from Middlesbrough, England

    @virginmedia tried to login to "myvirginmedia" numerous times Forgot password Tried go through reset 6 times Hopeless

  • GazzaG1 Gary Ayre (@GazzaG1) reported from Blackhall Colliery, England

    @virginmedia WiFi signal from hub3 is unreliable and I am by only in a1 bedroom bungalow, I never use the tvbox as all channels are rubbish and my mobile signal is disgraceful-virgin is worse decision i have ever made

  • BradleyStaunch Bradley Staunch (@BradleyStaunch) reported from Hartlepool, England

    Virgin media internet is good, EVERY SINGLE other thing about them is ******* shite. Never understand the ***** on the phone takes, 3 hours to get through, website always down, make a payment page been broke for 5 years. ******* ****

  • Formally_Gill Just Gill (@Formally_Gill) reported from Redcar, England

    @virginmedia seriously, a price increase?! Only renewed my contract 2 months ago and for more than I've ever paid! Of course, no customer service available either. Ridiculous!

  • Formally_Gill Just Gill (@Formally_Gill) reported from New Marske, England

    @virginmedia I rang after the email and they assured me they have applied a discount and would stay the same price for my contract. I agreed a fix price and if that's not what I got then I have been lied too, which is a miss sale and the ombudsman will be contacted, again.

  • PeteYourDoom Peter 🌲🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England

    @virginmedia hi, any help on a non responsive remote to vbox? It is flashing red when I press buttons bit nothing happening on box. Only started happening tonight

  • Johnsonator85 Marc J (@Johnsonator85) reported from Stockton-on-Tees, England

    @virginmedia It doesn’t matter what day or what time I try to call I get the same problem!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ak47f Big Al (@ak47f) reported

    @virginmedia I’m sure you could help if you wanted too? But that’s the kind of pass the buck answer I expect from @virginmedia I’ve been provided with a date before,then it got rescheduled,can you guarantee this will not happen again?

  • IanMCalvert Ian M Calvert (@IanMCalvert) reported

    @NigelTozer @BillMew Was discussing something along these lines this morning @NigelTozer around having resilience in case connectivity goes down & how expensive it is to get BT, Virgin Media etc to put in a difference circuit. Why can't Co's have different parts of their business in different DC's?

  • mademetoxic Nicole! 2.0 (@mademetoxic) reported

    @virginmedia Thanks for your reply. It’s updated since and shown there’s a known issue in my area which should be sorted soon. Just wanted to make sure it was reported in case no one else has done it. Cheers.

  • ZoeHR4You Zoë Atkinson (@ZoeHR4You) reported

    @virginmedia my daughter has been trying for over a week now to get support from you. Promised a technical reset of the router - never happened. Wifi still not working. 5 students in the house. Dreadful service. I’ve told her to switch providers.

  • VampyRacey Vampy & Racey (@VampyRacey) reported

    @Dzuque Same hear stuck till next August, apparently it's my normal sized 3 bed house that's the problem. But if I pay an extra £5 a month I can have boosters what a joke @virginmedia are!

  • grantlauchlan Grant Lauchlan (@grantlauchlan) reported

    @virginmedia I've been put through to four different reps trying to sort out a billing enquiry and cut off twice. It's very frustrating and let's down what is technically a very good broadband service.

  • Adriano83159871 Adriano (@Adriano83159871) reported

    @virginmedia Nope, it seems that I'm the only one affected by this area outage... (that's what they called it for the first 2 weeks) Now it's a "cable repull" appointment It's crazy to see how quick you are on Twitter but Virgin Media can't follow up with an email or make outbound calls.

  • Blakey_78UTD Gavin Blake (@Blakey_78UTD) reported

    @virginmedia Well you've earned my appreciation for your attention to detail when it comes to customer service. Its just sad that I'm unable to be your customer again for broadband due to my home not being connected to the line. It needs the drive dug up & that's too expensive for just me 😢

  • TomOrrell86 Tom Orrell (@TomOrrell86) reported

    @OkuraMartins @virginmedia It’s awful Tony… you need to basically get through to anyone and then ask to speak to the retention team. There is NO customer service.

  • PeteJArmstrong Pete Armstrong (@PeteJArmstrong) reported

    Hey @virginmedia #virginmobileuk you still have problems with sending OTP SMS for customers. This impacts security, unable to get into account. What is taking so long? Time to switch networks!