Virgin Media Outage Report in Middlesbrough, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Middlesbrough come from postal codes TS1 , TS5 , TS6 and TS4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 4: Problems at Virgin Media
Virgin Media is having issues since 10:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Middlesbrough, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Billingham, Hartlepool, Stockton-on-Tees, and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough
|
14 hours ago | |
|
Middlesbrough
|
Internet | 2 days ago |
|
Billingham
|
Total Blackout | 2 days ago |
|
Middlesbrough
|
Phone | 2 days ago |
|
Hartlepool
|
Wi-fi | 3 days ago |
|
Middlesbrough
|
Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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Jay rix (@shreklandpony84) reported from Billingham, England@virginmedia can you explain to me why I still can't access fifa20 ultimate team . This is still a ongoing problem since Friday
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rachel clarke (@rachsclarke) reported from Middlesbrough, England@EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄
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Just me in it (@Cannygang4) reported from Middlesbrough, England@AF3WT @BBC Would love @virginmedia to be able to contact @virginmedia to cancel my sports/footy channels on @virginmedia which is now not available on @virginmedia. I have tried 3 times today @virginmedia
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Holgate69 (@Holgate69) reported from Middlesbrough, EnglandHere’s a thought. Those poor folk stick in hospital at the moment. No visitors allowed but still been charged #Extortionate amounts for #TVServices How about these companies waiving fees as a goodwill gesture during extremely difficult times #NHS #VirginMedia ##SkyTv
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Drake (@LiamMDrake) reported from Redcar, England@virginmedia are you going to fix this issue surrounding the routers blocking access to Fifa / EA sports
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Kate Baucherel (@KateBaucherel) reported from Billingham, England@virginmedia It’s been going off intermittently for weeks. I’ve been blaming the devices in the house and changing every cable. You even sent me a new router. Every drop in service resets adapters and loses video calls.
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rachy roo roo (@rachyrooroo1) reported from Redcar, England@virginmedia hi there is any of your call centres open n I’m not a happy customer
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Rev Graham Dobinson (@grahamdo) reported from Hartlepool, England@virginmedia yet again virgin media is down.
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia I want my tv service sorting. Just not good enough despite current situation. Second time this fault has occured and fed up of being told “working on it” get it fixed or I leave
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wayne burnett (@wanaldinho) reported from Middlesbrough, England@virginmedia come on guys internet still not working in Middlesbrough
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia Gone through apps,web,hours on phone even my nieces partner who works for you but system down. I am really getting annoyed
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Bradley Osborne (@Bradley_19_) reported from Hartlepool, England@RunnerVi @virginmedia Use their email/live support found on their website.
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|Jamie|MightyRaider (@RaiderOnMixer) reported from Redcar, England@virginmedia is having problems nationwide by the looks of it , which means I stream tonight unless it is sorted by time I start my usual streams
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Just me in it (@Cannygang4) reported from Middlesbrough, England@mrlamb11 @virginmedia @prodnose I have rang twice this morning. I select option 1 and it diverts to call back WTF. Bring back Grandstand
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia I appreciate how stretched you must be but I am a key worker and for over a week jow I an unable to contact you to sort out my tv problem. Hours on phone,via app and web still not solved. Can’t watch tv properly need it sorting pronto please.
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rachel clarke (@rachsclarke) reported from Middlesbrough, England@virginmedia NHS workers on the front line speaking to a manager on the phone and your staff have hung up on me!!!! Need a call back immediately before my contract finishes as 12am tonight!!! What a way to treat your NHS workers in this pandemic #foul
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˥ ∀ W (@bettercallmal) reported from Middlesbrough, EnglandThe country is on lockdown and Virgin Media has been going down all day. Would hate to work for customer service right now.
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Robert-Andrew Tamkin (@RobertTamkin94) reported from Stockton-on-Tees, England@RMT3N @virginmedia @FortniteGame @SkyUK I’m actually moaning about a service I pay for but I mean it’s not you pays for my bills I do, so piss off keyboard warrior 👏🏻👏🏻👏🏻
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Becky Dutneall (@RDChoirgirl) reported@virginmedia I’ve lost sky sports, though it says I’m still subscribed. Another issue is my tv isn’t working very well. I spoke to your customer services and they said that even if it isn’t an issue with your equipment the engineer would take a look at a rate of £50 - seems reasonable
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Michelle Pearce (@MichelleP_52) reported@virginmedia attempting to cancel in the 14 day cooling off period, been passed around 3 operators and now the line has gone silent.....please can someone contact me.......really glad to be leaving if this is the level of service I can expect
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Nic Millar (@NJM71) reported@virginmedia No, I'm still waiting. I'm back to the beginning (yet again) answering the bot - which I CBA with today. Not your fault but the text/WhatsApp messaging service needs to be massively improved. I can't see how it's useful. 🙃
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Louise Pennington (@LK_Pennington) reportedHi @virginmedia Your website keeps crashing. Im getting this message: Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.
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naomi davies (@Naomiworldz) reported@virginmedia Hi - as usual - says no local issues ! But that’s not new - usually says that until it doesn’t say that
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tech support (@techsupport134) reported@Naomiworldz @virginmedia I can help recover your hacked account
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Ahmed Arikat (@arikat73) reported@virginmedia Yes it is. Its almost been a month now. The support is absolutely appalling. I have been tweeting this for several days now. All get from Virgin Media is that it is being investigated. This needs to get resolved and someone from your team needs to let me know that it is working.
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Donna Brannan (@DonnaBrannan12) reported@virginmedia You can help by getting your lazy customer relations team to actually fulfill their promises and ring me back, they've only said they'll do it 15 or so times and that is no exaggeration
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dim tim (@dimtim22294028) reported@virginmedia Thank you for replying still no Internet. Router connect and then disconnects. Router been powered down a number of time since posted
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Wyatt Erskine (@wyatterskine) reported@virginmedia internet down. Page on account says everything is working. Do you have an ETA for a fix? Second time this weekend.