Virgin Media

Virgin Media Outage Report in Middlesbrough, England

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The latest reports from users having issues in Middlesbrough come from postal codes TS1, TS6, TS5 and TS4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Middlesbrough, England 03/27/2026 01:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Middlesbrough, Redcar and Hartlepool.

Loading map, please wait...
City Problem Type Report Time
United KingdomStockton-on-Tees Wi-fi
United KingdomMiddlesbrough Total Blackout
United KingdomMiddlesbrough Total Blackout
United KingdomMiddlesbrough TV
United KingdomRedcar Internet
United KingdomMiddlesbrough Internet

Community Discussion

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Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia I’ve been trying for a week now to get an issue sorted with my TV. Keep getting cut off or not able to get through. Tried e-mail no reply I am now very unhappy,box keeps going sound only every 20 mins. Done all the checks says nothing wrong! Clearly!

  • tastyparmo tastyparmo (@tastyparmo) reported from Nunthorpe, England

    @virginmedia very disappointed in the mobile outage today. I’ve actually got on with doing some work in the office instead of pissing about on my phone. It’s really not on.

  • Formally_Gill Just Gill (@Formally_Gill) reported from Thornaby-on-Tees, England

    @virginmedia Hello, it's it relation to a package, phone, TV and broadband. I have received no communication what so ever on relation to this since logging the complaint.

  • Benjiffy Benjamin Clarkson (@Benjiffy) reported from Stainton and Thornton, England

    So @virginmedia offer 3x the broadband speed for new customers for the same price I've paid for a year, but offer me the same bundle I've had for a year for £5 more, or an extra £23 for the new customer one. Next company to put fibre in my area has a new customer waiting.

  • JoBooth10 Jo Booth (@JoBooth10) reported from Stockton-on-Tees, England

    @virginmedia Shame your customer service doesn't have a little more oomph.

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia Issues described nothing to do with my problem. TV goes off after 20 mins. Sound only. New HDMI lead did not solve problem was told to ring back just cannot get anyone to speak to. Can’t watch TV over a week now. Not good

  • Formally_Gill Just Gill (@Formally_Gill) reported from Thornaby-on-Tees, England

    @virginmedia It's not a service issue. It's never worked. The phone line doesnt appear to be activated

  • Emfozz Emma (@Emfozz) reported from Middlesbrough, England

    @virginmedia I've already filled the form out online for a complaint

  • Formally_Gill Just Gill (@Formally_Gill) reported from New Marske, England

    @virginmedia Complaint has been raised as the billing team is rude and I have been lied to. They have said I only get the credit if it is done online, this is not what I was told on the telephone. Misleading tactics used to sell! Not happy, if not resolved both accounts will be cancelled!

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @bt_uk I certainly will, as no matter how many phone calls to @virgin nothing improves, my kids have to use data on their telephones, Virgin Media's Wi-Fi and internet is terrible @richardbranson

  • AutonomyCounsel Fay Brown #projectsnowball (@AutonomyCounsel) reported from Egglescliffe, England

    ... @virginmedia don't ask us to fix your problems, we're paying you for YOUR SERVICES, not the other way round!

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @virginmedia It is a constant problem, mobile telephones say they are connected but arent, firesticks dip in and out, Alexa loses connection, ring door bell only 10ft away has very poor connection, it's been poor for a while each time I ring. I am told it will be fixed and it never is

  • Formally_Gill Just Gill (@Formally_Gill) reported from Thornaby-on-Tees, England

    @virginmedia If not resolved in a reasonable time frame I will cancel and not pay any cancellation fees as the sale was misleadingly sold

  • Emfozz Emma (@Emfozz) reported from Middlesbrough, England

    @virginmedia I asked for extension on bill on the 13th until the 27th, was told that was sorted, woke up this morning and been cut off, advisor told me the notes say I was told until the 21st which I wasnt & opened and closed my complaint because nothing else will be done

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @RacingTV @EpsomRacecourse Would love to but you never do offers for virgin media and althyquality is good on phone/I-pad not the same as watching on tv. Please please do this on virgin media too 🙏🙏

  • Formally_Gill Just Gill (@Formally_Gill) reported from Thornaby-on-Tees, England

    @virginmedia Just raised a new complaint via the website

  • chrisrenahan Chris Renahan (@chrisrenahan) reported from Nunthorpe, England

    On hold to @virginmedia for 15 minutes only to receive a recorded message to say they are too busy and to call back tomorrow morning. Customer service at its best!! 😡

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    ******* bullshit when @virginmedia charge u “disconnection fees” they started at £181 then down to £59 because they can’t supply ur new build with their broadband,I’m not cancelling contract u are! sort this out instead of charging ur customers for ur supply issues #bullshit

  • Formally_Gill Just Gill (@Formally_Gill) reported from New Marske, England

    @virginmedia yet to be contacted regarding a complaint I made 2 weeks ago. Didn't get the he complaint reference because the women was rude, the second person I spoke to assured me it had been logged and to allow a few days for it to be looked into.

  • Formally_Gill Just Gill (@Formally_Gill) reported from New Marske, England

    @virginmedia Absolute joke, basically been told to get stuffed because they have no evidence of the call and offered £10 after being patronised again. Want to cancel, can't unless I pay over £200. Ombudsman it is then.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Shizzybear1 Shirley #WomenWontWheesht (@Shizzybear1) reported

    @virginmedia @efeistic Hahahahah WhatsApp are that slow it takes an hour to get a reply and then they ask you a question then disappear again for 10 mins between every question and reply your customer service is absolutely atrocious

  • carrifost Carrie Foster (@carrifost) reported

    @virginmedia My package is Virgin Media Volt Oomph I’m supposed to get unlimited 4G when I loose fibre - I’m an O2 customer

  • fatalist_ftw Allister (@fatalist_ftw) reported

    @virginmedia I have been connected to your online chat for since 11.11am this morning. Can someone please DM me to get my problem resolved?

  • AVGN82 Carl Lavery (@AVGN82) reported

    @virginmedia I'd just much rather a more accurate time, I appreciate there can be issues but I'd much rather have it say it'll be done in 2 days for example than in a couple of hours, when clearly that was never going to be the case

  • ArmandBehr Armand Behr (@ArmandBehr) reported

    @virginmedia Caller over a poor quality line claiming to be from VM due to some issues with broadband (haven't reported any). I suspect a scam call…. They rang off when I asked for a log/ticket number…

  • LaytonWXM Layton (@LaytonWXM) reported

    @virginmedia It's actually down in the local area

  • LubberwortSpuds Lubberwort Spuds (@LubberwortSpuds) reported

    @iqle1984 @wrexham @virginmedia Very frustrating. The worst type of customer service.

  • Shizzybear1 Shirley #WomenWontWheesht (@Shizzybear1) reported

    @virginmedia I need someone to phone me ASAP before i end uo just going straight to cancellations your customer service is an absolute joke and you've left a vunerable disabled person without a landline please DM me ASAP

  • lordjeffers jeffers (@lordjeffers) reported

    @virginmedia I'd rather use Chat than call in, but your Chat system, and complaints systems are not fit for purpose. It doesn't work as smoothly as you imply

  • _SonOfTheDesert Kaiser Soothsays (@_SonOfTheDesert) reported

    @virginmedia Utter frustration is what happened. I was willing to compromise on my complaint and, perhaps, even look at a new contract. Your colleague only succeeded in infuriating me and now I just want to cancel. I DO NOT want to speak to someone.