Virgin Media Outage Report in Middlesbrough, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Middlesbrough come from postal codes TS1, TS5, TS6 and TS7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Middlesbrough, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Hartlepool and Saltburn-by-the-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Internet | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Total Blackout | |
| Stockton-on-Tees |
TV | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia Got the t-shirt, when I last went through it the resolution was for me to leave and not pay my last bill and see you court which was really helpful
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia Can you improve the stability of your broadband and make massive improvements to your customer services (like actually introduce some sort of customer service)?
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I wouldn't recommend your media connect app its awful, the booster you sent out does exactly zero, as for blackspots around the house that would be anywhere in the house more than 1.5m from the hub, all the software in the world won't polish the turn you call a superhub
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Andy Wilmot
(@andy_wilmot) reported
from
Hartlepool, England
£40+ a month for WiFi which cuts in and out. Just another day for a @virginmedia customer 🤬😡
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved
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Jonny Dearlove
(@jonnydearlove) reported
from
Middleton St. George, England
@virginmedia Hi. Weve just moved house and are trying to install a new router but house connections look out of date. What is the best contact for someone to help with this as may need someone to come out?
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BoroMike
(@MrTaylorM) reported
from
New Marske, England
Looks like #virginmedia is down again in New Marske. If it’s preventative maintenance they should tell us.
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Paul Ryder
(@ryderboy24) reported
from
Hart, England
@virginmedia any reason why my broadband is so slow and my bill is so expensive
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julia millington
(@MillingtonJulia) reported
from
Marske-by-the-Sea, England
@virginmedia please can you confirm is there a wifi connection problem in the TS11 area?
-
ScottPhoto
(@smarshallphoto) reported
from
Stockton-on-Tees, England
@gracedavies I had a dream that I Met a Boy Online was used by Virgin Media in a TV advert, and you got paid a ****-ton of money. Does that count?
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Douggy
(@Douggy1908) reported
from
Hartlepool, England
@virginmedia I have issues with everything
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia No, just continue to ignore me as they have no idea how to fix it
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HannahWhite93
(@HannahWhite93) reported
from
Hartlepool, England
WHY IS VIRGIN MEDIA INTERNET ****??? I JUST WANT TO WATCH YOUTUBE ON MY GOD DAMN TABLET
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Rebooting does nothing and service status page says nothing and if it was to do with that it would mean you owe me 5 years worth of credit notes
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David Lumb Writer
(@LumbWriter) reported
from
Redcar, England
@virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia It's a waste of time tbh, all they do is insist I take the hub out of modem mode and when they do eventually agree you are rubbish and put me through to line faults they either just hang up or the battery on my phone dies
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Douggy
(@Douggy1908) reported
from
Hartlepool, England
@virginmedia No nothing I’ve been thorough it all, already your just ****.
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Oscar Choi
(@Oscar_Choi_) reported
@virginmedia I would believe you if it wasn’t for the multiple broken promises I’ve experienced so far.
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The man
(@nofksgiven81) reported
@virginmedia I don’t care for compensation, just fix the service by the stated date, and just be honest as to what’s going on, everyone i speak to cannot give me an answer as to why there is continued delays, how is that possible, someone must know something
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Steven Hodges
(@shintomac) reported
@virginmedia Result of trying the temporary measure is dial tone but no ring. As I have emphasised all along, the whole point of the landline is to be able to be rung, reliably. But no service at all today, and the suspicion is that you stopped it yesterday
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Emma Creasy
(@CreasyEmma) reported
@virginmedia I raised the complaint to a higher level over a week ago and haven’t heard anything back.
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Conway 👨👩👧👦🏡
(@Conway_NE) reported
Hey @virginmedia why all of a sudden is your system do shite and you can’t get through to anyone? Automated calls that cut you off. 3 times in 2 days my service has been down, I don’t expect to be paying a bill for this! Get your act together quick.
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Chris Stone 🏴
(@cstone7200) reported
@virginmedia I can log into my virgin media account with no problem
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Paper Dreamer
(@PaperDreamerAHJ) reported
@virginmedia Today I went to close my account and have now been given an escalation number and told that the kit I am missing won't be delivered until next week (taking me well outside the 14-day cool-off period). I can't help bet feel like I am being fed a pack of lies so I don't cancel my
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Keri Mellor
(@_Keri_Lu_) reported
What a surprise @virginmedia down again! Every week this seems to be happening
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Paper Dreamer
(@PaperDreamerAHJ) reported
@virginmedia I have cancelled my Direct debit. I will pay for the 3rd of the service I am able to use on the 12th. When I get the promised equipment I will set it back up again.
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Mr Faal ⭐️⭐️
(@Mrfaal) reported
@virginmedia Looks like there’s an intermittent signal issue in your area