Virgin Media Outage Report in Middlesbrough, England
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If you are having issues, please submit a report below.
The latest reports from users having issues in Middlesbrough come from postal codes TS1 , TS5 , TS6 , TS7 and TS4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Middlesbrough, England
The most recent Virgin Media outage reports came from the following cities: Hartlepool, Saltburn-by-the-Sea, Middlesbrough, Billingham, Stockton-on-Tees, and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 8 hours ago |
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18 hours ago | |
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TV | 19 hours ago |
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2 days ago | |
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Internet | 4 days ago |
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Total Blackout | 4 days ago |
Community Discussion
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Virgin Media Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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wayne burnett (@wanaldinho) reported from Middlesbrough, England@virginmedia come on guys internet still not working in Middlesbrough
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia I appreciate how stretched you must be but I am a key worker and for over a week jow I an unable to contact you to sort out my tv problem. Hours on phone,via app and web still not solved. Can’t watch tv properly need it sorting pronto please.
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Kate Baucherel (@KateBaucherel) reported from Billingham, England@virginmedia It’s been going off intermittently for weeks. I’ve been blaming the devices in the house and changing every cable. You even sent me a new router. Every drop in service resets adapters and loses video calls.
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rachy roo roo (@rachyrooroo1) reported from Redcar, England@virginmedia hi there is any of your call centres open n I’m not a happy customer
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˥ ∀ W (@bettercallmal) reported from Middlesbrough, EnglandThe country is on lockdown and Virgin Media has been going down all day. Would hate to work for customer service right now.
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Just me in it (@Cannygang4) reported from Middlesbrough, England@mrlamb11 @virginmedia @prodnose I have rang twice this morning. I select option 1 and it diverts to call back WTF. Bring back Grandstand
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Rev Graham Dobinson (@grahamdo) reported from Hartlepool, England@virginmedia yet again virgin media is down.
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|Jamie|MightyRaider (@RaiderOnMixer) reported from Redcar, England@virginmedia is having problems nationwide by the looks of it , which means I stream tonight unless it is sorted by time I start my usual streams
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia I want my tv service sorting. Just not good enough despite current situation. Second time this fault has occured and fed up of being told “working on it” get it fixed or I leave
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Jay rix (@shreklandpony84) reported from Billingham, England@virginmedia can you explain to me why I still can't access fifa20 ultimate team . This is still a ongoing problem since Friday
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Danny Taylor (@DannyTaylorDT) reported from Middlesbrough, England@DrussSkilgannon Don’t know mate I didn’t play after what happened in the qualifier. It’s a problem between EA and Virgin Media apparently
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Just me in it (@Cannygang4) reported from Middlesbrough, England@AF3WT @BBC Would love @virginmedia to be able to contact @virginmedia to cancel my sports/footy channels on @virginmedia which is now not available on @virginmedia. I have tried 3 times today @virginmedia
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Drake (@LiamMDrake) reported from Redcar, England@virginmedia are you going to fix this issue surrounding the routers blocking access to Fifa / EA sports
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rachel clarke (@rachsclarke) reported from Middlesbrough, England@virginmedia NHS workers on the front line speaking to a manager on the phone and your staff have hung up on me!!!! Need a call back immediately before my contract finishes as 12am tonight!!! What a way to treat your NHS workers in this pandemic #foul
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Bradley Osborne (@Bradley_19_) reported from Hartlepool, England@RunnerVi @virginmedia Use their email/live support found on their website.
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Holgate69 (@Holgate69) reported from Middlesbrough, EnglandHere’s a thought. Those poor folk stick in hospital at the moment. No visitors allowed but still been charged #Extortionate amounts for #TVServices How about these companies waiving fees as a goodwill gesture during extremely difficult times #NHS #VirginMedia ##SkyTv
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Robert-Andrew Tamkin (@RobertTamkin94) reported from Stockton-on-Tees, England@RMT3N @virginmedia @FortniteGame @SkyUK I’m actually moaning about a service I pay for but I mean it’s not you pays for my bills I do, so piss off keyboard warrior 👏🏻👏🏻👏🏻
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia Gone through apps,web,hours on phone even my nieces partner who works for you but system down. I am really getting annoyed
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Oliver (@McHilti) reported@virginmedia Never mind. It does say that this is about the return of equipment. I have been on to someone at Virgin again this morning and have been given another promise. I was just reminding Virgin that you have until the 19th this month before I skip the kit.
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Saf (@S4rfraz) reported@virginmedia They didn't, I have the names together with dates and times of the individuals I spoke to. They also told me all calls are recorded, so if you could please look into this further. The clearly said to me a complaint reference is not required, Emma Jean is the last agent i spoke to
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Tommy Miller (@McArmchairTosh) reported@virginmedia I need to alter my Mother in laws package. Your phone line is forever busy. She is 90 years old with onset dementia and we support her 24/7. Can you please help me ?
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Linda (@Lindyloo1971) reported@virginmedia is beyond me! When my husband had time, as I knew it can take over an hour, he will call and cancel our account! No incentive to stay despite being a customer for 20+years!
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Dizzy Squirrel Limited (@DizzySquirrelUK) reported@Thrills_Chills @virginmedia We’ve had 24 - YES 24!!! calls so far this morning. They’re quite happy to swear when I say I have ‘problems installing their software in my iPad’, so I certainly suggest getting sweary back!
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James Robinson (@Jcallum1982) reported@virginmedia can someone help me please I can’t get through at all on the phone and the app isn’t loading I have no television and no way of contacting you thanks area postcode BL2
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Don BRUNO / IAGLY (@khalifa_zak) reported@virginmedia ... it has been one FULL month. How can a customer be on the wrong contract for a WHOLE month. When they informed you 1 day after receiving the incorrect contract. Currently been hold today for the past 30minutes and still waiting. I will be raising a high level complaint
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Faye Edgar (@fedgarrr) reportedOMG and now it just put the phone down on me. An hour and 20 mins on hold and it just hangs up! Completely unacceptable!! @virginmedia not the best tactic for the retentions dept is it...
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p*ssy | idk era (@M1SSYAYO) reported@virginmedia fix your wifi please 😤
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Keir Murphy (@Solapse) reportedAbsolutely impossible to get through to the team about cancelling your service. I have wasted 7 hours now on a phone #virginmedia