Virgin Media Outage Report in Middlesbrough, England
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The latest reports from users having issues in Middlesbrough come from postal codes TS1, TS3 and TS6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Middlesbrough, England
The most recent Virgin Media outage reports came from the following cities: Hartlepool, Stockton-on-Tees, Middlesbrough, Saltburn-by-the-Sea and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Hartlepool |
Wi-fi | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
TV | |
| Hartlepool |
TV | |
| Stockton-on-Tees |
TV | |
| Middlesbrough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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Ami
(@ami9463) reported
from
Egglescliffe, England
@virginmedia I need help!!!!
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia I want my tv service sorting. Just not good enough despite current situation. Second time this fault has occured and fed up of being told “working on it” get it fixed or I leave
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Robert-Andrew Tamkin
(@RobertTamkin94) reported
from
Stockton-on-Tees, England
@RMT3N @virginmedia @FortniteGame @SkyUK I’m actually moaning about a service I pay for but I mean it’s not you pays for my bills I do, so piss off keyboard warrior 👏🏻👏🏻👏🏻
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Holgate69
(@Holgate69) reported
from
Middlesbrough, England
Here’s a thought. Those poor folk stick in hospital at the moment. No visitors allowed but still been charged #Extortionate amounts for #TVServices How about these companies waiving fees as a goodwill gesture during extremely difficult times #NHS #VirginMedia ##SkyTv
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia I appreciate how stretched you must be but I am a key worker and for over a week jow I an unable to contact you to sort out my tv problem. Hours on phone,via app and web still not solved. Can’t watch tv properly need it sorting pronto please.
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˥ ∀ W
(@bettercallmal) reported
from
Middlesbrough, England
The country is on lockdown and Virgin Media has been going down all day. Would hate to work for customer service right now.
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Drake
(@LiamMDrake) reported
from
Redcar, England
@virginmedia are you going to fix this issue surrounding the routers blocking access to Fifa / EA sports
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia NHS workers on the front line speaking to a manager on the phone and your staff have hung up on me!!!! Need a call back immediately before my contract finishes as 12am tonight!!! What a way to treat your NHS workers in this pandemic #foul
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Jay rix
(@shreklandpony84) reported
from
Billingham, England
@virginmedia can you explain to me why I still can't access fifa20 ultimate team . This is still a ongoing problem since Friday
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wayne burnett
(@wanaldinho) reported
from
Middlesbrough, England
@virginmedia come on guys internet still not working in Middlesbrough
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Lisa Harvey
(@lumpss) reported
from
Billingham, England
Virgin media down 😡
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Bradley Osborne
(@Bradley_19_) reported
from
Hartlepool, England
@RunnerVi @virginmedia Use their email/live support found on their website.
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Kate Baucherel
(@KateBaucherel) reported
from
Billingham, England
@virginmedia It’s been going off intermittently for weeks. I’ve been blaming the devices in the house and changing every cable. You even sent me a new router. Every drop in service resets adapters and loses video calls.
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rachy roo roo
(@rachyrooroo1) reported
from
Redcar, England
@virginmedia hi there is any of your call centres open n I’m not a happy customer
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Just me in it
(@Cannygang4) reported
from
Middlesbrough, England
@AF3WT @BBC Would love @virginmedia to be able to contact @virginmedia to cancel my sports/footy channels on @virginmedia which is now not available on @virginmedia. I have tried 3 times today @virginmedia
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia Gone through apps,web,hours on phone even my nieces partner who works for you but system down. I am really getting annoyed
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Just me in it
(@Cannygang4) reported
from
Middlesbrough, England
@mrlamb11 @virginmedia @prodnose I have rang twice this morning. I select option 1 and it diverts to call back WTF. Bring back Grandstand
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|Jamie|MightyRaider
(@RaiderOnMixer) reported
from
Redcar, England
@virginmedia is having problems nationwide by the looks of it , which means I stream tonight unless it is sorted by time I start my usual streams
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Rev Graham Dobinson
(@grahamdo) reported
from
Hartlepool, England
@virginmedia yet again virgin media is down.
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Danny Taylor
(@DannyTaylorDT) reported
from
Middlesbrough, England
@DrussSkilgannon Don’t know mate I didn’t play after what happened in the qualifier. It’s a problem between EA and Virgin Media apparently
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Pete
(@petebeckett1) reported
@virginmedia And now having to take a further 3 days off work, just to wait for an engineer to come out is just the icing on the cake for your incredibly poor customer service. A complaint has already been lodged with you, which got shut down after being referred to self care despite a new ..
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Becy Joanne Frodsham
(@Becythebooshizz) reported
@virginmedia The issue is that this hub is not suitable for the amount of WiFi devices that we run.
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Neil Mc
(@G8merGuy) reported
@virginmedia It’s ok I’m leaving and a complaint is I. As I’m not happy I’m not getting g 5G and your putting price up also. I was told buy an agent I can’t get 5G on my sim only when I enquired recently so I was told a pack of lies. And is and iPhone so it should be supported device.
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Steve
(@Jinx_Cee) reported
@virginmedia @MoneyTelegraph how do I escalate a complaint. Cs is a waste of time phones about 20 times going round in circles. 8 weeks on and still paying for what I'm not getting. Emailed CEO and no answer... what do I do to get it fixed
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Colin Keogh
(@ColinKeogh5) reported
@virginmedia Yes it's CS2004 WHICH apparently means there's a weak signal
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Rebecca
(@beczw87) reported
@virginmedia service is down yet again, contacted customer service they state it will be down all day, I have back to back online meetings, will have to use mobile data, this is near enough a daily occurrence, it needs to be sorted out
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Chris Vine
(@CJMV2495) reported
@virginmedia please explain why my wifi is so slow. It’s less than 5 Mbps around 11pm-7am. Usually 100 Mbps during the day. It also stops working for about 30 seconds and then starts up again every few minutes between these times. There’s no reason for it. What’s the issue?!
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Pete
(@petebeckett1) reported
@virginmedia Hub being sent out to us. The complaint wasn't even addressed. We are paying for phone, TV and Internet and it costs a lot of money a month. According to the email received, we aren't even entitled to compensation for this. I'm losing 5 days of work as a result. Not good enough
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Chris Yeung
(@ChrisYeUK) reported
@virginmedia home broadband down again in my area SG6 area. This is the 4th or 5th it’s down in my area over the last month or so. It’s getting really bad.
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Colin Keogh
(@ColinKeogh5) reported
@virginmedia Yes all of them and still nothing there was a huge spike in reported outages in Dublin at 11.30pm last night so I think its not only my service that's disrupted