Virgin Media outages and service status in Middlesbrough, England

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Saltburn-by-the-Sea, Hartlepool, Billingham, and Redcar.

City	Problem Type	Report Time
Middlesbrough	Wi-fi	3 days ago
Stockton-on-Tees	Internet	6 days ago
Middlesbrough	Internet	7 days ago
Stockton-on-Tees	Wi-fi	9 days ago
Middlesbrough	Internet	9 days ago
Middlesbrough	Internet	17 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

• 
  James Gilroy (@JamesGilroy) reported 30 seconds ago from Yarm, England

  @cyclingbetting @virginmedia Had a similar issue before Christmas. One of their engineers came out, changed router cable and some settings on router. Works champion now

• 
  Bryan Light (@UKLightCreation) reported 1 minute ago from Redcar, England

  @virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"

• 
  Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported 4 minutes ago from Middlesbrough, England

  @virginmedia @justwearmasks Instead of employing robots in your impossible to contact call centres and ripping of the public for your shareholders, set up a proper system of customer care which is accessible, helpful, considerate and capable of fixing customer problems quickly and competently.

• 
  rachel (@rachsclarke) reported 16 minutes ago from Middlesbrough, England

  @virginmedia Thanks, do you have an ETA of when you’re issue will be resolved? Many of us could of purchased this game with a different streaming service if we knew you would be having the same issues with red button as per usual

• 
  Marc J (@Johnsonator85) reported 16 minutes ago from Stockton-on-Tees, England

  @virginmedia Media, I want to cancel

• 
  Paul Ryder (@ryderboy24) reported 16 minutes ago from Hart, England

  @virginmedia any reason why my broadband is so slow and my bill is so expensive

• 
  Mark Armstrong (@mark001282) reported 17 minutes ago from Stainton and Thornton, England

  @virginmedia It's been going on for 8 weeks. I'm going to document this all and put it online for everyone to see how poor you have been. It's so stressful and you are doing nothing to help

• 
  SimonMorrisonPeacock (@simonmp68) reported 19 minutes ago from Thornaby-on-Tees, England

  @virginmedia @Virgin I have received a reply which advises me that query won’t be dealt with or further replied to immediately. I am desperately trying to hold it together here,please please can you help me sort this out.

• 
  SimonMorrisonPeacock (@simonmp68) reported 20 minutes ago from Thornaby-on-Tees, England

  @virginmedia Having a hard time maintaining why I’ve remained so loyal. I’ve been going through a little bad time and ask for help as you publicise only to be treat like a third class citizen. Not happy my problem needs sorting today

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 23 minutes ago from Redcar, England

  @PandOminous @virginmedia Same here also TS10, no communication from @virginmedia as to whether it's down to the issues in Roseberry Square, and 3 to 4 network vans at the box, a car went in to it apparently. Even just an eta of when service will be restored would help!

• 
  Daniel Thompson (@Danielson_1991) reported 23 minutes ago from Hartlepool, England

  @virginmedia I honestly can't deal with being passed around departments again. The problem is the WiFi is weak upstairs and I'm paying for a product thats not fit for service. You advertise intelligent pods to boost connections, all I want is to order one to resolve the issue.

• 
  Currie.peter (@Curriepeter1) reported 36 minutes ago from Stockton-on-Tees, England

  Why are virgin media so crap so slow and keeps buffering every day we pay for a service that’s not fit for the purpose

• 
  Louise Baldock 💙 (@LouiseBaldock) reported 41 minutes ago from Stockton-on-Tees, England

  2 calls on landline from Asia, using dummy UK phone numbers, pretending to be from Virgin Media, telling me of a problem with the security of my router. Neither liked it when I told them their mother and father would be deeply ashamed if they knew what their son was doing.

• 
  CDBarnezy (@cdbarnezy) reported 42 minutes ago from Middlesbrough, England

  @vonobox @stepickering @virginmedia It's my job… it's the same as anything other work from home job I've never had this problem before so I never though of needing a back up hotspot ect.

• 
  steven lambert (@stelambert1977) reported 45 minutes ago from Thornaby-on-Tees, England

  @virginmedia why is the red button not working tonight for sky sports?

• 
  Terry Chapman or FBH (@TerryFBH) reported 48 minutes ago from Yarm, England

  @virginmedia Why does your organisation make it so difficult to raise a complaint? Please advise with whom I may raise this.

• 
  Bryan Light (@UKLightCreation) reported 50 minutes ago from Redcar, England

  @virginmedia Mainly wireless but wired issues too

• 
  Simon Clayton (@SiClayton) reported 55 minutes ago from Stockton-on-Tees, England

  Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

• 
  rachel (@rachsclarke) reported 57 minutes ago from Middlesbrough, England

  @virginmedia how can I cancel my contract? Unable to get through via phone.

• 
  Louise Donaldson (@Loulameg) reported 60 minutes ago from Stainton and Thornton, England

  Having an absolute nightmare with @virginmedia on the phone since Thursday and still no further forward, the staff literally just tell you anything to get you off the phone. Anyone know how I make an official complaint? We’ve had no services for days now

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DT (@DanTaylor86) reported 4 minutes ago

  @virginmedia I've been a customer for 10 years but the customer service I've received today is extremely worrying. Everyone has been polite and tried to help, but still my package is all wrong. This needs rectifying immediately or your major competitor will be gaining new custom

• 
  entrustTMF (@entrustTMF) reported 4 minutes ago

  FIVE days with NO broadband @virginmedia and got a text this morning saying it's fixed🥳 But...wait...of COURSE it's NOT fixed😡😠 I still have the SAME flashing green light. Yes, I've rebooted it, restarted it, unplugged it, waited 30 minutes, etc, etc Engineer Tuesday #Awful

• 
  Daniel (@reniferlopez) reported 8 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_StreamX offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  prashanth (@trulyprashanth) reported 8 minutes ago

  @virginmedia Formal complaint: missed installs on 12 Apr and 25 Apr, 10+ days without broadband. Equipment installed but service still not activated due to system issues. Extra costs for data and dongle incurred. Please escalate, activate within 24 hours and confirm compensation.

• 
  Jules (@HaggisJuli93452) reported 9 minutes ago

  @virginmedia Hi have received a new 360 box to replace our current TiVo one. Getting error message Account error CS1011. Tried ringing 150 , from mobile says sorry can't connect try later, rang 150 from landline , recorded message states no not recognised. Help!

• 
  Richard Smith (@rickysmith1965) reported 11 minutes ago

  @ClearlyOptional @virginmedia I have the same date for resolution, that will mean a full week without Internet service or any of the other services I pay for.

• 
  Seno (@SenosLIVE) reported 11 minutes ago

  @virginmedia please get your **** together, 3rd day in a row internet goes down at 9pm with no solution to the problem other than check back in 24hours. I’m paying £40 a month not for this. Soon it’s gonna be time to switch providers

• 
  Scott W L Ford (TICK) (@ScottWLFord) reported 13 minutes ago

  @virginmedia - what are you playing at? My TiVo not working! Intermittence signal problem went on week this week! Now my new 360 thingy remote I got it from start of this week. Only to find out I had to order a 360 box it’ll take a week or so? Had enough now.

• 
  craigyh (@craigyh74) reported 14 minutes ago

  @virginmedia so you continue my 74 year old dad into upgrading and then expect him to install everything. He tries to call you for help but your **** automated system doesn't recognise his phone number or account number

• 
  ✫ Sharon Bellamy 🦖 (@socialshazza) reported 14 minutes ago

  I chose @vmbusiness becuase I had this mess before with BT letting me down .. I work from home, how am I going to do that with no connectivity? Teather from my phone? I am an IT person .. lets see how that works out (2 of 2)