Virgin Media Outage Report in Middlesbrough, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Middlesbrough come from postal codes TS1, TS5, TS6, TS4 and TS7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Middlesbrough, England
The most recent Virgin Media outage reports came from the following cities: Hartlepool, Stockton-on-Tees, Middlesbrough and Saltburn-by-the-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Hartlepool |
Internet | |
| Hartlepool |
Internet | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
Internet | |
| Middlesbrough |
||
| Stockton-on-Tees |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia No, just continue to ignore me as they have no idea how to fix it
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia Got the t-shirt, when I last went through it the resolution was for me to leave and not pay my last bill and see you court which was really helpful
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julia millington
(@MillingtonJulia) reported
from
Marske-by-the-Sea, England
@virginmedia please can you confirm is there a wifi connection problem in the TS11 area?
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Paul Ryder
(@ryderboy24) reported
from
Hart, England
@virginmedia any reason why my broadband is so slow and my bill is so expensive
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Andy Wilmot
(@andy_wilmot) reported
from
Hartlepool, England
£40+ a month for WiFi which cuts in and out. Just another day for a @virginmedia customer 🤬😡
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Rebooting does nothing and service status page says nothing and if it was to do with that it would mean you owe me 5 years worth of credit notes
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I wouldn't recommend your media connect app its awful, the booster you sent out does exactly zero, as for blackspots around the house that would be anywhere in the house more than 1.5m from the hub, all the software in the world won't polish the turn you call a superhub
-
*** Junier
(@lenJunier) reported
from
Middlesbrough, England
@virginmedia tried to login to "myvirginmedia" numerous times Forgot password Tried go through reset 6 times Hopeless
-
Marc J
(@Johnsonator85) reported
from
Stockton-on-Tees, England
@virginmedia It doesn’t matter what day or what time I try to call I get the same problem!
-
Peter 🐈🎸🕹️
(@PeteYourDoom) reported
from
Hartlepool, England
Yay, virgin media outage has stopped and been fixed
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Mainly wireless but wired issues too
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia Can you improve the stability of your broadband and make massive improvements to your customer services (like actually introduce some sort of customer service)?
-
BoroMike
(@MrTaylorM) reported
from
New Marske, England
Looks like #virginmedia is down again in New Marske. If it’s preventative maintenance they should tell us.
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0
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ScottPhoto
(@smarshallphoto) reported
from
Stockton-on-Tees, England
@gracedavies I had a dream that I Met a Boy Online was used by Virgin Media in a TV advert, and you got paid a ****-ton of money. Does that count?
-
Daniel Hill
(@DanielHill21) reported
from
Middlesbrough, England
@virginmedia So why do you not have a chat system? I work in a similar industry and we are able to help our customer through chat, phone, online, social media it’s crazy a company of the size of virgin media can’t accommodate us. Not having a go at you I’m just disappointed in the system
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia It's a waste of time tbh, all they do is insist I take the hub out of modem mode and when they do eventually agree you are rubbish and put me through to line faults they either just hang up or the battery on my phone dies
-
rachel
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia how can I cancel my contract? Unable to get through via phone.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ArsenalRadar
(@ArsenalRadar) reported
Call 2, it's 8am-1pm and a promise of a call back. Nothing. 3rd call, another call back promised. Why is your customer service a pile of 🤬🤬 #Virginmedia #Virgin
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Eden Gem
(@edengem) reported
@virginmedia Have done already Khoros; I’ll change password too (but to note, this is a platform glitch so will happen again; it apparently not a security issue). Hope when I call again, we can go thru same procedure from my file notes and expedite getting emails back.
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ThinkMoreTypeLess
(@Rocket_Dog85) reported
@virginmedia I will, if I don't burn through all my mobile data, since the WiFi is still terrible
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NDBILL. Getting angrier by the day.
(@BendyBill) reported
@virginmedia Thanks. @virginmedia we waited in all day for our new TiVo box but it didn’t arrive. More rubbish customer service from you. More improvement needed?
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Alex Cameron-Hollyer
(@ACameronhollyer) reported
@virginmedia Forget prize draws And focus on delivering sustained service please. Rubbish service
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Pints With Laing
(@PintsUTD) reported
Virgin Media down again. Internet and TV. Shithouses @virginmedia @richardbranson
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Andy Brick
(@exeus) reported
@virginmedia - Upgrade to 1gig and get only 350Mbps. Contact support told to wait 72hrs. Wait 96h @ steady 350Mbps. Speak to support tonight, briefly get 800, then as soon as I am off the phone, 350 again. Tell me, does this actually work? I think not.
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Andy Osira 💙
(@AndyOsira) reported
@virginmedia Not yet- usually the test app finds an issue and directs you to a page if it sees a fault
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Byrney
(@ItsByrney) reported
@virginmedia new tv and WiFi installed on Friday. TV still not working. On the phone for 50 minutes and the lady is saying an engineer needs to come back. Surely not!!
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leoroberts
(@leoroberts) reported
@virginmedia Hi, you were going to look into this - there are still no subtitles on BBC iPlayer (though I get them on programmes I record - just not catch up). As someone with hearing loss, I can’t watch some programmes. Please help. Thanks.