Virgin Media

Virgin Media Outage Report in Middlesbrough, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Middlesbrough come from postal codes TS1, TS3, TS6 and TS5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Middlesbrough, England 02/07/2026 06:15

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Saltburn-by-the-Sea, Hartlepool and Redcar.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Internet
United KingdomStockton-on-Tees Wi-fi
United KingdomMiddlesbrough TV
United KingdomMiddlesbrough Internet
United KingdomSaltburn-by-the-Sea Internet
United KingdomMiddlesbrough E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

  • ItsBowmanTV Bowman (@ItsBowmanTV) reported from Stockton-on-Tees, England

    55 quid a month and virgin media constantly going down. Glad I’m out of contract 🙃🙃

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @maureenbo @TheOnlyElChazmo @virginmedia Since changing my router I have been getting what I pay for, its brilliant now, can't believe they endure so much pain because of a crap router that they should have changed years ago

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?

  • wilsopw pete wilson (@wilsopw) reported from Stockton-on-Tees, England

    @virginmedia what the hell is going on with my broadband and WiFi, its been dropping on an hourly basis currently on hold with your call centre for 30 mins listening to your crap music!

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Have had this issue since I joined Virgin

  • KatieDouglas93 𝓓𝓸𝓾𝓰𝓵𝓪𝓼 (@KatieDouglas93) reported from Middlesbrough, England

    Imagine trying to enjoy a football with buffering every 2 minutes virgin media is ****

  • Formally_Gill Just Gill (@Formally_Gill) reported from New Marske, England

    @virginmedia can you not save your internet outrages for mid week ffs? I hate being a customer.

  • Toonhero Carlos Spicyweiner (@Toonhero) reported from Hartlepool, England

    @virginmedia I have spent 25 mins on the phone trying to change my package, I was being transferred to an account specialist and you have hung up on me, I suggest you now contact me before I cancel my entire package. Customer service is shocking.

  • HHannahJohnsonn Hannah🌼 (@HHannahJohnsonn) reported from Hartlepool, England

    not even surprised #virginmedia WiFi is down fully, literally cuts out every day

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia absolute pathetic excuse of a mobile phone network, constantly missing important phone calls and being disconnected. Nowhere near as reliable as primary network EE. Not even worth the free unlimited sim card you’ve given me.

  • Emrah48974877 Emrah (@Emrah48974877) reported from Redcar, England

    @virginmedia Internet down in ts10 area

  • 7Tazy Levi (@7Tazy) reported from Middlesbrough, England

    @Zyqlon @virginmedia WiFi down stairs

  • 13thDukeofWmbm Clive Conway (@13thDukeofWmbm) reported from Middlesbrough, England

    Anyone having broadband connection issues with @virginmedia in Middlesbrough? Nightmare trying to get through to em.

  • timypeg Tim Pegden (@timypeg) reported from Middlesbrough, England

    Help needed. Why won’t my Ethernet port on my power line adataper have a successful connection to my network switch? (Have virgin media hub) #networking #tplink #virginmedia #ukbroadband

  • juneh49 June Hurst 🐈🦊🌷🌻🌾 (@juneh49) reported from Nunthorpe, England

    @virginmedia I cannot get help cancelling a package I did not want. I tried online & phone. 3 hrs to speak to someone. Transferred once. Second transfer cut off. Nobody phoned me back.

  • JamesPoole10 James Poole (@JamesPoole10) reported from Redcar, England

    @virginmedia appalling in Redcar. No service all afternoon on Broadband & TV. I've lost 2 hours work. Phoned the call centre. Minimum recompense if any by the sounds of it.

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @TheOnlyElChazmo @maureenbo @virginmedia I got £50 for 8 weeks of crap internet at the start if the lockdown but I had to fight for it Best thing all Virgin customers can do is replace the Superhub 3.0, its even a crap doorstop, solved so many if my issues and now I actually have range on my WiFi

  • juneh49 June Hurst 🐈🦊🌷🌻🌾 (@juneh49) reported from Nunthorpe, England

    3 hours trying to cancel a sports package I do not want @virginmedia and I then get cut off. I’m not a happy customer

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @brfcsdotcom More than good enough, if you were virgin media I could have guessed at the issue and the fix

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @JohnnyDude1983 @virginmedia The 3rd engineer to visit told me what I need to do and also told me that Virgin Media wont tell me or others what they can do or what the issue is

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • hoppinhoppiness Stellapulvis (@hoppinhoppiness) reported

    @virginmedia Or perhaps let people cancel or upgrade online? Just a thought.

  • philipproudfoot Philip Proudfoot 🟨🟥 (@philipproudfoot) reported

    @virginmedia no response? I finally managed to get through to an actual human, almost resolved the issue then they closed the line. I can't spend the entire day trying to speak to someone. This is ridiculous. I will be cancelling with you asap.

  • LJCAUD Luke Caudrey (@LJCAUD) reported

    @virginmedia Another day the same issues.... “you might like to call later” - truly awful customer service it’s been getting worse year on year but the current situation is beyond a joke. Do you actually have anyone available to take calls?

  • BugattiMoon MoonBugatti➐ (@BugattiMoon) reported

    @virginmedia Nope no contact, customer service is awful honestly. Can you guys do a check on my internet today ? I’m making very important trades today and if your internet goes down AGAIN i will not be happy trust me

  • domster Dom Barnes (@domster) reported

    40 mins passed the Estimated fix time for our @virginmedia broadband. No update. Just sat on hold hoping someone can let me know when I can get to work. 18hrs and counting.

  • itsmemrc ian collings (@itsmemrc) reported

    @virginmedia how do I get a engineer to come out and check all my equipment, can't get any help on the phone. Signal has gone again this morning, stopping my kids doing their school work again. I need this sorting being going on for weeks now.

  • 1Andy_C Andy. (@1Andy_C) reported

    @virginmedia Trying to renew our out of date TV/Broadband with you's has been shocking to say the least. 3 prices you have given my wife and I yet when you offer us a price and we agree you then hang up on us like yesterday afternoon, its 30-60 mins wait everytime hanging on🤬

  • Aurora_Raven13 Laura Johnson (@Aurora_Raven13) reported

    @virginmedia how bad are your phones lines to your disconnect team?! Twice I have been put through but get cut off when the line rings. Almost 2 hours on hold! Can’t cancel online, have to call but can’t speak to anyone. Someone sort this today.

  • theoriginal36 ThirtySix (@theoriginal36) reported

    @virginmedia please advise as how to leave and how to ensure that I can go to another broadband provider without a break in service

  • hoppinhoppiness Stellapulvis (@hoppinhoppiness) reported

    @virginmedia so another day, another 3 calls and 2 more hrs wasted on your cust service line, only to be hung up on twice and disconnected once. It's not looking good Virgin. On to try number 4. Perhaps set up a call back service? or perhaps put me through to the cancellation team 1st time?