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Virgin Media

Virgin Media outages and service status in Middlesbrough, England

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Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Middlesbrough, including 3 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 16, 6:34 PM GMT+1.
  • 39% TV (39%)
  • 35% Internet (35%)
  • 19% Wi-fi (19%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

The latest reports from users having issues in Middlesbrough come from postal codes TS3 , TS6 , TS5 , TS1 and TS7 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Hartlepool, Stockton-on-Tees, Saltburn-by-the-Sea, Billingham, and Redcar.

CityProblem TypeReport Time
Middlesbrough Internet 53 minutes ago
Middlesbrough E-mail 1 hour ago
Hartlepool Wi-fi 3 hours ago
Middlesbrough TV 1 day ago
Middlesbrough Internet 1 day ago
Middlesbrough Internet 2 days ago

Nearby cities with recent reports

Stockton-on-Tees

2 recent signals

2 days ago
Hartlepool

1 recent signals

3 hours ago
Saltburn-by-the-Sea

1 recent signals

2 days ago
Billingham

1 recent signals

2 days ago
Redcar

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

  • Johnsonator85
    Marc J (@Johnsonator85) reported from Stockton-on-Tees, England

    @virginmedia Media, I want to cancel

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Rebooting does nothing and service status page says nothing and if it was to do with that it would mean you owe me 5 years worth of credit notes

  • john_watson_
    π•π• π•™π•Ÿ π•Žπ•’π•₯π•€π• π•Ÿ πŸŽ§πŸŽ™πŸ“» (@john_watson_) reported from Redcar, England

    @virginmedia @dakotafiction And still website says no issues!!

  • Jim_Gardner_
    Jim Gardner πŸ‡ͺπŸ‡ΊπŸ‡ΊπŸ‡¦ (@Jim_Gardner_) reported from Stockton-on-Tees, England

    @SimonMarksFSN Ironically it's the only streaming service of the latest to launch I considered subscribing to here in the UK because CNN removed itself from Sky and Virgin Media when Warner announced its own streaming platform. I hope it now comes back, although it never left LG's WebOS IPTV.

  • john_watson_
    π•π• π•™π•Ÿ π•Žπ•’π•₯π•€π• π•Ÿ πŸŽ§πŸŽ™πŸ“» (@john_watson_) reported from Redcar, England

    @DanWalk32531219 @virginmedia Just checked at 2am, finally back up again, though poor speeds on a speed test, hopefully will improve by the morning 🀞

  • rachsclarke
    rachel (@rachsclarke) reported from Middlesbrough, England

    @virginmedia You realise we’ve already missed 35 minutes of this 90 minute match? Are you going to be refunding customers due to your inconsistent service

  • Shaunelious
    Shaun Calvert (@Shaunelious) reported from Redcar, England

    @virginmedia I’ve cancelled the visit but why should I have to call back in the first place to cancel a visit I didn’t agree to? I wanted it adding to my initial complaint or raising separately but no one was interested. Cancel my contract

  • JamesGilroy
    James Gilroy (@JamesGilroy) reported from Yarm, England

    @cyclingbetting @virginmedia Had a similar issue before Christmas. One of their engineers came out, changed router cable and some settings on router. Works champion now

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Middlesbrough, England

    @virginmedia Can you improve the stability of your broadband and make massive improvements to your customer services (like actually introduce some sort of customer service)?

  • Christo72210007
    Chris Christopher (@Christo72210007) reported from Nunthorpe, England

    @virginmedia Aaarrrggghhh, red button not working on Sky Sports tonight any idea why?

  • MrTaylorM
    BoroMike (@MrTaylorM) reported from New Marske, England

    Looks like #virginmedia is down again in New Marske. If it’s preventative maintenance they should tell us.

  • simonmp68
    SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia I’m using a lot of data trying to sort this out as no internet. I feel like I’m going mad. Your company says ask us for help during these difficult times yet I have and have been treat really shabbily. I’m so frustrated and angry please help me

  • andy_wilmot
    Andy Wilmot (@andy_wilmot) reported from Hartlepool, England

    £40+ a month for WiFi which cuts in and out. Just another day for a @virginmedia customer 🀬😑

  • Arcamede
    Adam Cree (@Arcamede) reported from Redcar, England

    @virginmedia are you having any issues in the North East at all? Our Internet has been awful for the past week!

  • citamo
    Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS πŸ’™ (@citamo) reported from Middlesbrough, England

    @virginmedia @justwearmasks Instead of employing robots in your impossible to contact call centres and ripping of the public for your shareholders, set up a proper system of customer care which is accessible, helpful, considerate and capable of fixing customer problems quickly and competently.

  • mark770
    Mark Walker (@mark770) reported from Stockton-on-Tees, England

    @virginmedia how can you justify levying Β£25.00 charges if fail to cancel a "now resolved" tech visit but you fail to reciprocate the gesture when YOU cancel a visit and fail to notify the customer with the cancellation being due to an "outage" at your end? Shambolic&insulting

  • NotEnoughTECH
    Matβš™ (@NotEnoughTECH) reported from Ingleby Barwick, England

    Hey @virginmedia what's your support email address in the UK? Your website is absolutely useless in that regard

  • roytomo1970_roy
    Roy1986UTB (@roytomo1970_roy) reported from Stockton-on-Tees, England

    @virginmedia I've been on hold four 1hr 20 mins. I need to cancel my account. Please reply

  • Sarahlw_95
    Sarah-Louise Wilkinson (@Sarahlw_95) reported from New Marske, England

    @virginmedia is it normal practice for your employees to shout at customers down the phone and then hang up?

  • AllpointsTV
    AllpointsTV - Jamie (@AllpointsTV) reported from Guisborough, England

    @virginmedia Yes , and it says no issues and then asks to check my equipment , this test says there is an issue with my equipment and I should check again in 24 hours so an engineer can be arranged . This has now been saying check back in an hour for the last two hours

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveJusta
    Steve Justa (@SteveJusta) reported

    @txddyrilxy @virginmedia The ******* ****** my **** up too, bunch of ******* *****!!!

  • Johnboy710Fble
    Johnboy710πŸ’Ž #DGaF and Bar (@Johnboy710Fble) reported

    @virginmedia Just turned our tv on and still channels missing phoning you is a waste of time. I sincerely hope that you are going to compensate us for the loss of service

  • heyheyhandsome
    Daryl Antony Horn (@heyheyhandsome) reported

    @virginmedia guys, we’ve had a complete broadband outage now for some hours in BH14. We need this to be able to do our jobs over the weekend. Service update estimates fix by 20th May which is frankly unacceptable. Can you give me a real time update of when to expect service?

  • cuddy271
    Michael Cuddington (@cuddy271) reported

    All we are getting on our tv is a scrambled picture @virginmedia are no longer the people you can rely on, they have become far too expensive , their customer service is non exsistent and people are going elsewhere.

  • cyberbob1uk
    Cyberbob1uk (@cyberbob1uk) reported

    @virginmedia are you taking the proverbial? The broadband has been out more often than I have in the short time I've been with you. And now you aim to rectify the problem in 4 days time?

  • dollynoocat
    Dollynoocat (@dollynoocat) reported

    @virginmedia eh obviously I did that and went through the torment of trying to reconnect. Still not working. Then the internet went down for a number of hours. Contract up for renewal shortly. πŸ€”

  • standfreered1
    standfreered (@standfreered1) reported

    @virginmedia absolutely shameful treatment of my elderly mother in law on your chat service this afternoon. First of all the bill increase to over Β£100 for a pensioner on her own, she understandably struggles with technology and has gone on the chat to try to reduce her bill or

  • AndrewW12290183
    Andy W (@AndrewW12290183) reported

    @virginmedia 9 online applications 2 customer services call. I was assured an engineer would collect my Virgin equipment yesterday. Yep no call and they never turned up. I am beginning to think this is a scam from Virgin to charge me Β£90. I need to contact Trading Standards

  • TheDude_____
    Lebowski (@TheDude_____) reported

    @virginmedia Hi, we haven’t had broadband now since 2pm in the EN6 area. You sent a message saying it’s back on hours ago, but it’s not. I called customer services and was on hold for an almost an hour. Please can you update?

  • MaddogTurney
    Ben Turney (@MaddogTurney) reported

    @virginmedia service is down again. There have been 4 service interruptions within a 1 month period. 3 times this week and twice today. What is going on? EX4 postcode