Virgin Media Outage Report in Middlesbrough, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Middlesbrough come from postal codes TS3, TS6, TS5 and TS4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Middlesbrough, England
The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Middlesbrough, Hartlepool, Saltburn-by-the-Sea and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
TV | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Wi-fi | |
| Stockton-on-Tees |
Internet | |
| Hartlepool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
-
Michael Wicks
(@wicks_michael) reported
from
Middlesbrough, England
@virginmedia Yeh had to call customer support not amused no TV, Phone or Broadband in our area. Engineer on route 😡
-
Adam McClelland
(@adam_mcclelland) reported
from
Stainton and Thornton, England
Hazel from customer relations at @virginmedia. Rude. Obstructive and defensive! Scare mongering into staying with Virgin! Glad I called instead of my 78yr old grandfather!
-
Sara
(@HasteukS) reported
from
Stockton-on-Tees, England
@virginmedia Agent has disconnected with no notice, appalling service
-
James Willson
(@theJamesWillson) reported
from
Hartlepool, England
@virginmedia ...just received a letter from VM saying there is nothing they can do re the Virgin TV Go app not working...and here's me thinking it was part of my deal🤔
-
Jamie Gilbey
(@Poddddddd) reported
from
Stockton-on-Tees, England
@virginmedia It’s not internet related. If it was the all my other devices would have an issue. Tried on numerous occasions to reset the router but it hasn’t fixed the problem. It’s going to need an engineer.
-
Jo Booth
(@JoBooth10) reported
from
Stockton-on-Tees, England
@markeltringham @JimGardnerSNCLP @virginmedia @SteveDustyD He knows he's shit 😂
-
Spock Thornaby🖖
(@Spock_Thornaby) reported
from
Thornaby-on-Tees, England
@JustJanety @virginmedia They have been simply rude and unpleasant. We have been good loyal customers since NTL. We are off now. Disgusted,
-
Eee-lee
(@nickeyley) reported
from
Billingham, England
@virginmedia Don't worry about it chief I'll ring customer services tomorrow 👍🏼
-
Den Butler
(@Digital_Den15) reported
from
Egglescliffe, England
@virginmedia Except if your an existing customer, then it's still £68 a month.
-
Spock Thornaby🖖
(@Spock_Thornaby) reported
from
Thornaby-on-Tees, England
@JustJanety @virginmedia I’m gong to cancel them st home and with family for the rubbish attitude.
-
Eee-lee
(@nickeyley) reported
from
Billingham, England
@virginmedia You can't even get my name right. It literally says it on my account. Absolutely basic customer service and you can't even do that properly. Shit company with shit service and useless customer support.
-
Michael Wicks
(@wicks_michael) reported
from
Middlesbrough, England
@virginmedia I got through Ok! Problem is how long it takes to undertake what seems to be a very simple and straightforward task like removing a TIVO box from your package. You are also way too expensive will be looking at other options shortly 🤔
-
James Hadman
(@jimmyhadman) reported
from
Stockton-on-Tees, England
@tescomobile hi guys, really unhappy with service earlier today - exchanges @Tesco Clubcard vouchers to use towards a new Phone for my son, but now I’ve been told I can’t use the vouchers towards a purchase, only deduct from my own bill. @virginmedia here I come!
-
Paul Haggie
(@ha66ie) reported
from
Yarm, England
@virginmedia you really need more staff. I cannot get through to your retention team. I have wasted hours over different days. God awful waiting times. No updates whatsoever.
-
Eee-lee
(@nickeyley) reported
from
Billingham, England
@virginmedia Are you effing kidding me - you're doing it again. Internet has dropped for the second time this month. I wonder what you'd do if I didn't provide payment like you fail to provide service.
-
Danny Taylor
(@DannyTaylorDT) reported
from
Middlesbrough, England
@AndyP5693 @ConnorBagan @virginmedia Yeah I checked it, problem in the area, estimated fix by 15:00 💩
-
Just Gill
(@Formally_Gill) reported
from
New Marske, England
@virginmedia It was WiFi only, service status wasn't showing any issue, as mentioned, it has appeared to of resolved itself now.
-
Holly, like the tree
(@EnticknapHolly) reported
from
Skelton and Brotton, England
@virginmedia @Virgin_Victoria I was told it would be delivered today. I got the yodel app, which has informed me its tomorrow. Not good, when I actually called up Virgin to cancel my contract. Its not the best way to keep a customer whose on the edge of leaving you.
-
Sara
(@HasteukS) reported
from
Stockton-on-Tees, England
@slimbob12 @virginmedia i know how you feel! I’ve been waiting for over hour and a half!!Appalling service!
-
Cj .
(@luis70105) reported
from
Middlesbrough, England
Spend a fortune every month for @virginmedia tv and sky, BT sport and guess what somebody has sold most the games in December to amazon prime , absolutely disgraceful , thanks @virginmedia one unhappy customer. Leaving in the morning , you can count on it. What am I paying for!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jim @jjimmywee@mastodon.ie
(@jimmywee) reported
@itstimconnors Like dealing with the Virgin Media support team.
-
The man
(@nofksgiven81) reported
@virginmedia appreciate one of your customer service guys putting the phone down on me just now
-
Becky Hayes
(@Beckeh88) reported
@virginmedia Nope again says there are no issues but still having the same problems
-
Claire
(@Ginggerkid) reported
@virginmedia hi can you point me in the right direction for some help as to why we can access our emails via our pc at home please? We can get them on other devices but not on the pc, and I need to print something off
-
Adam Smith
(@adam01smith) reported
@virginmedia As much as I agree that speaking to a brick wall will get me a similar service to that I have received. I’d actually need to speak to a complaint handler
-
Nicola
(@NicolaMcC_04) reported
@virginmedia can you please advise why my internet keeps dropping this morning? The hub has now been rebooted 4 times. Your website says there are no issues but there clearly is. Both myself and my partner work from home so this is getting frustrating
-
Paul Sheeran
(@PaulSheeran2) reported
@virginmedia 40 mins and counting and no nearer to a resolution.
-
Abi Jenkins
(@abigailchantal) reported
@virginmedia Also I just tried this number and it's the same service to check for issues, so does this automatically register as loss of service as nothing about that was mentioned while on the line.
-
billeigh
(@billeighhh) reported
@virginmedia why has my network been down for over two hours now? No wifi, no tv etc
-
Gill Coates
(@GillCoates5) reported
@virginmedia The message apologises for the problem which is taking ‘longer to fix’ because it’s so ‘complicated’. Then it says ‘press 1 to get a link for updates as we try to fix this issue’. I pressed one, got the link (again!) and it takes you to a webpage that says there are no know issue