Virgin Media Outage Report in Middlesbrough, England
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The latest reports from users having issues in Middlesbrough come from postal codes TS1, TS3 and TS5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Middlesbrough, England
The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Middlesbrough, Saltburn-by-the-Sea, Hartlepool and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Wi-fi | |
| Middlesbrough |
TV | |
| Middlesbrough |
Internet | |
| Saltburn-by-the-Sea |
Internet | |
| Middlesbrough |
||
| Middlesbrough |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Done, I'm now down about 360mbs from where my speed normally is, and just checked, yep can still crash my router using my laptop without trying
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pete wilson
(@wilsopw) reported
from
Stockton-on-Tees, England
@virginmedia what the hell is going on with my broadband and WiFi, its been dropping on an hourly basis currently on hold with your call centre for 30 mins listening to your crap music!
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Daniel Hill
(@DanielHill21) reported
from
Redcar, England
@virginmedia need help
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@brfcsdotcom More than good enough, if you were virgin media I could have guessed at the issue and the fix
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia @grimegran Im Going to keep replying to all this promoted ads until my internet is fixed, 8 weeks and counting! Terrible routers too, range is embarrassing to be honest and crashes under a pretty minimal load
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Bowman
(@ItsBowmanTV) reported
from
Stockton-on-Tees, England
55 quid a month and virgin media constantly going down. Glad I’m out of contract 🙃🙃
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@JohnnyDude1983 @virginmedia The 3rd engineer to visit told me what I need to do and also told me that Virgin Media wont tell me or others what they can do or what the issue is
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Levi
(@7Tazy) reported
from
Middlesbrough, England
@Zyqlon @virginmedia WiFi down stairs
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Emrah
(@Emrah48974877) reported
from
Redcar, England
@virginmedia Internet down in ts10 area
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia @grimegran #Stayconnected the biggest mystery to all Virgin media customers at the moment is how to stay connect to the router and the broadband! Stop promoting ads when your customer service is currently unable to accepts fault reports, 8.5 weeks and counting!
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@TheOnlyElChazmo @maureenbo @virginmedia I got £50 for 8 weeks of crap internet at the start if the lockdown but I had to fight for it Best thing all Virgin customers can do is replace the Superhub 3.0, its even a crap doorstop, solved so many if my issues and now I actually have range on my WiFi
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𝓓𝓸𝓾𝓰𝓵𝓪𝓼
(@KatieDouglas93) reported
from
Middlesbrough, England
Imagine trying to enjoy a football with buffering every 2 minutes virgin media is ****
-
Tim Pegden
(@timypeg) reported
from
Middlesbrough, England
Help needed. Why won’t my Ethernet port on my power line adataper have a successful connection to my network switch? (Have virgin media hub) #networking #tplink #virginmedia #ukbroadband
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Just Gill
(@Formally_Gill) reported
from
New Marske, England
@virginmedia can you not save your internet outrages for mid week ffs? I hate being a customer.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Have had this issue since I joined Virgin
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Tried already and you actually made it worse, I put up with for half a day and changed everything back to the better (although still poor and not near what I'm paying for) performance yet you still ask me to buy your tech support service lmfao
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Is actually my whole street, I can sit and watch every bodies routers resetting and I assume they are having same speed issues as me
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I have, many many times and it always comes back to same, yet I'm down about 80mbs this morning, I've restarted my router today already because I switched my laptop on (everytime), and I can also crash my router with 1 device almost at will
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia @bethanymiah_ I'll save you both some time there and tell you now that you will be able to make no difference whatsoever, the hubs have always been awful and it seems they have got worse since lockdown, maybe they can catch Covid too
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@maureenbo @TheOnlyElChazmo @virginmedia Since changing my router I have been getting what I pay for, its brilliant now, can't believe they endure so much pain because of a crap router that they should have changed years ago
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Davenport
(@millwallnick80) reported
@virginmedia I know all about them just getting sick of them and all I seem to get is fake virgin calls luckily I ain't stupid enough to fall for them and I post them here to make you and other people aware
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Melanie Prigg
(@The__Mrs_P) reported
@virginmedia Hi, I’ve sent an email a few days ago but not had a response as yet. Would you be able to help please. I wanted sky sports but have the cinema package. Thanks - Melanie
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Jo Jacobius
(@JoJacobius) reported
@vmbusiness what is going on? On countless occasions in the past 3 weeks, my entire area in north London has an outage. No #VirginMediaBusiness internet - with the service down since 1205pm Friday - 5 days. No explanation on Twitter and no-one answers the 'phone. Dire service.
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BHA
(@VanKelal) reported
@Virgin its been really annoying to wait for virgin media business hours long on the phone to fet solution. Even then tried the chat and the annoying person was keep asking me more and more security questions which other collagues didnt even ask before him. This is so rude!!!
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Will B. 🏴
(@Will_Saoren) reported
@virginmedia Sorry, it doesnt work. No deals/upgrade options are visible on your site. I am redirected to url my-current-package/customer-exclusion, telling me I must enter your web chat if I want to discuss anything. Managed to get someone on the phone, but your website is pitting me off.
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Maya Lamanna
(@Patsygin2012) reported
@virginmedia All of that has been done multiple times. I really do not want to have to keep turning the unit on and off. So by switching supplier, I will get new equipment and better service for less money. Win-win for me
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Matt Stares
(@Matt_Stares23) reported
@virginmedia I've been trying to raise a complaint via your website for over a week and the process is clearly not working, I just get a reference number of '****' and no complaint is created. I guess it's a good way of reducing your complaints ???
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Stiggy McNasty
(@Stignasty2) reported
@virginmedia I had a reliable steady 200,Mb/s service until you gave me a supposed extra 50Mb/s in the AL4 area. Now every other day it drops to 20 Mb/s and I have to reboot. with all my devices on mesh it's a pain having to check everything has come back. Can't u get anything right???
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Mollie
(@MollieDarlingt6) reported
@virginmedia I’m simply asking for someone to ring me to help me sort this. I’ve come to Twitter as it’s my only option due to your shocking customer service and the amount of people I’ve had hang up on me. You’ve taken my money and I want to speak to someone on the phone
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Ben
(@bloodycontrary) reported
@RLeBonTennant @virginmedia Mine's also broken, but you may want to remove your postcode from that image