Virgin Media

Virgin Media Outage Report in Middlesbrough, England

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The latest reports from users having issues in Middlesbrough come from postal codes TS3, TS6 and TS5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Middlesbrough, England 01/16/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Hartlepool, Saltburn-by-the-Sea and Redcar.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Internet
United KingdomStockton-on-Tees TV
United KingdomStockton-on-Tees Internet
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Wi-fi
United KingdomStockton-on-Tees Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

  • Freddiefarkle freddie farkle (@Freddiefarkle) reported from Stockton-on-Tees, England

    @virginmedia I simply want to be able to reduce my cost substantially due to poor change in circumstances online rather than Face long long waiting to chat on a phone .. and online I can double check read anything that's been suggested before proceeding

  • BethTiger1973 Beth Wallace (@BethTiger1973) reported from Stockton-on-Tees, England

    @virginmedia No known issues it says

  • davebakey David Bakewell (@davebakey) reported from Nunthorpe, England

    @GameOver0197 @virginmedia @bt_uk This must be the exception not the rule. My own experience is dreadful. Poor Cust service. Shameless hike in fees for no benefit. Several friends have had to leave as they didn’t get what they were promised. 3 words spring to mind. POT, KETTLE & BLACK.

  • davebakey David Bakewell (@davebakey) reported from Nunthorpe, England

    @virginmedia @liamgreene Good luck with @virginmedia customer services. Their phone lines to that dept are about as reliable as their broadband service. #DropsAllTheTime #AwfulService

  • davebakey David Bakewell (@davebakey) reported from Nunthorpe, England

    @virginmedia @lostinpost DC - perhaps you or your manager should call the CS team on 789 as a mystery customer. You might begin to understand what a liability to the @virginmedia organisation they are.

  • davebakey David Bakewell (@davebakey) reported from Nunthorpe, England

    @UberGeekFanboy @virginmedia This must be the exception not the rule. My own experience is dreadful. Poor Cust service. Shameless hike in fees for no benefit. Several friends have had to leave as they didn’t get what they were promised. 3 words spring to mind. POT, KETTLE & BLACK.

  • davebakey David Bakewell (@davebakey) reported from Nunthorpe, England

    @virginmedia @hickeydave1 I’m no longer interested in your complaints code, after all you weren’t interested in my complaint when it occurred. I’ve left and see no further satisfaction to be gained from your process. I will get huge satisfaction from telling anyone who will listen how poor @virginmedia is

  • Danielson_1991 Daniel Thompson (@Danielson_1991) reported from Hartlepool, England

    @virginmedia Yeah, appears there's issues with all services until at least 1255 this afternoon

  • davebakey David Bakewell (@davebakey) reported from Nunthorpe, England

    @nickkingone @virginmedia The @virginmedia customer service and product is definitely the joke

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia Both crap waste of a poll

  • GreigDarby Greig Darby (@GreigDarby) reported from Hartlepool, England

    @virginmedia are there any known issues in my area (Hartlepool) currently no Internet. I've tried resets and the broadband check but it says no issues.

  • davebakey David Bakewell (@davebakey) reported from Nunthorpe, England

    @virginmedia - your poor service never ceases to amaze me. I’ve received notice today advising my plan is ending and I’ll be moved to a new one. Extra £9 for 1Gb extra data & 1000 more minutes when I don’t use what I get now. I will use the get out clause. #AwfulCompany

  • charliemurgo Charlie Murgatroyd (@charliemurgo) reported from Guisborough, England

    @virginmedia thanks once again for no phone coverage while abroad after assuring me this time it would work. Pile of crap!

  • Freddiefarkle freddie farkle (@Freddiefarkle) reported from Stockton-on-Tees, England

    @virginmedia Just seen this ..not really useful I and I suspect thousands of others just want to be able to downgrade or cancel online either by firm filling or live chat (or even quick response emails) .

  • davebakey David Bakewell (@davebakey) reported from Nunthorpe, England

    @virginmedia @BT I tried. It was quite clear that you see no problem in putting my bill up by 325% I gave numerous chances to fix it, you just weren’t interested and now MY only interest is to tell as many people that will listen how bad @virginmedia is. I’ve already left so no going back now.

  • Freddiefarkle freddie farkle (@Freddiefarkle) reported from Stockton-on-Tees, England

    @beardedian @virginmedia It is about time changes to package or cancel etc should be online

  • davebakey David Bakewell (@davebakey) reported from Nunthorpe, England

    @lostinpost @virginmedia @virginmedia bad service never ceases to amaze. Got letter to say mobile plan is ending and I’ll be moved to new one. Extra £9 for 1Gb extra data & 1000 more mins when I don’t use what I get now. CS shocking too. I’m out. Bye Bye. #AwfulCompany @bt outperforms you with everything

  • davebakey David Bakewell (@davebakey) reported from Nunthorpe, England

    @virginmedia @BigbadJohnny34 This must be the exception not the rule. My own experience is dreadful. Poor Cust service. Shameless hike in fees for no benefit. Several friends have had to leave as they didn’t get what they were promised. 3 words spring to mind. POT, KETTLE & BLACK.

  • davebakey David Bakewell (@davebakey) reported from Nunthorpe, England

    @virginmedia @virginmedia JGS - You can do nothing. You have no access to my account as you often say. You will tell me to call CS on 789 and therein starts the problem. They offer service they can’t or won’t deliver. They are rude. Other than that, read my comments & tweets for detail.

  • AutonomyCounsel Fay Brown #projectsnowball (@AutonomyCounsel) reported from Egglescliffe, England

    ... @virginmedia don't ask us to fix your problems, we're paying you for YOUR SERVICES, not the other way round!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RockcliffeFiles Rockcliffe Files (@RockcliffeFiles) reported

    @ShakeyStephens @virginmedia I didn’t, it was a litany of errors spanning 3 months. He was just collateral damage, a casualty of war, in the wrong place at the wrong time.

  • lang52099655 San Miguel 3rd (@lang52099655) reported

    @virginmedia Street works needed to be completed. This has taken over 9 weeks to complete. We have had 6/7 dates for this to be completed..the works finally happend 12th November.. latest estimate for connection was 30/11..request was raised to transfer service on 04/09!!!

  • whitemaremma Fresca (@whitemaremma) reported

    @bt_uk seen your online b/b full fibre deal 29.99 and planning to leave @virginmedia as out of contract. Is it better to arrange thru your online chat or just buy online. And do I then cancel Virgin or wait to speak to your advisors? Not had to change in over 20 years!

  • donegalclaret bren keavo (@donegalclaret) reported from Donegal, Ulster

    Scotland V Denmark which has a lot riding on the result not being shown being ignored by virgin media. Instead showing England v San Marino which has no relevance and could never be called a contest

  • LizTring LizzieBear (@LizTring) reported

    @virginmedia So weird as that says no issues either

  • WhyNotts_ 🔥🌌💥🎆 (@WhyNotts_) reported

    @virginmedia This is the latest issue with this box that I was led to believe is the most advanced available but is constantly letting me down based on the operational capabilities of the previous box I had

  • Halbutt Lauren (@Halbutt) reported

    @virginmedia is there an actual phone number as having problems with the WiFi again

  • lang52099655 San Miguel 3rd (@lang52099655) reported

    @virginmedia No further issues anticipated as I've just closed our account and now we are with Vodafone. @VodafoneUK

  • NeilMullarkey Neil Mullarkey (@NeilMullarkey) reported

    @virginmedia No broadband all day. Took a while to convince your operator who then discovered local outage. Promised it would be fixed by 18.25. Got text at 18.31. Supposed to be fixed. Not. Rang again. Technician coming Friday. That’s five working days without broadband!

  • MijMike MijMike 💙 (@MijMike) reported

    @virginmedia But you lure people to renew their contracts by hiking prices for people who are out of contract!!! Tell you summat mate. I would have stayed with virgin for 20-30 more years... BUT I CAN'T! AND NOW, I'll never touch another Virgin product again. I'm done with your company. DONE.