Virgin Media

Virgin Media Outage Report in Middlesbrough, England

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The latest reports from users having issues in Middlesbrough come from postal codes TS3, TS1 and TS6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Middlesbrough, England 01/23/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Saltburn-by-the-Sea, Hartlepool, Stockton-on-Tees and Redcar.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Internet
United KingdomSaltburn-by-the-Sea Internet
United KingdomMiddlesbrough E-mail
United KingdomMiddlesbrough TV
United KingdomMiddlesbrough Total Blackout
United KingdomMiddlesbrough Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

  • Cannygang4 Just me in it (@Cannygang4) reported from Middlesbrough, England

    @AF3WT @BBC Would love @virginmedia to be able to contact @virginmedia to cancel my sports/footy channels on @virginmedia which is now not available on @virginmedia. I have tried 3 times today @virginmedia

  • RaiderOnMixer |Jamie|MightyRaider (@RaiderOnMixer) reported from Redcar, England

    @virginmedia is having problems nationwide by the looks of it , which means I stream tonight unless it is sorted by time I start my usual streams

  • rachyrooroo1 rachy roo roo (@rachyrooroo1) reported from Redcar, England

    @virginmedia hi there is any of your call centres open n I’m not a happy customer

  • theJamesWillson James Willson (@theJamesWillson) reported from Hartlepool, England

    @virginmedia ...just received a letter from VM saying there is nothing they can do re the Virgin TV Go app not working...and here's me thinking it was part of my deal🤔

  • Digital_Den15 Den Butler (@Digital_Den15) reported from Egglescliffe, England

    @virginmedia Except if your an existing customer, then it's still £68 a month.

  • shreklandpony84 Jay rix (@shreklandpony84) reported from Billingham, England

    @virginmedia can you explain to me why I still can't access fifa20 ultimate team . This is still a ongoing problem since Friday

  • Cannygang4 Just me in it (@Cannygang4) reported from Middlesbrough, England

    @mrlamb11 @virginmedia @prodnose I have rang twice this morning. I select option 1 and it diverts to call back WTF. Bring back Grandstand

  • ami9463 Ami (@ami9463) reported from Egglescliffe, England

    @virginmedia I need help!!!!

  • DannyTaylorDT Danny Taylor (@DannyTaylorDT) reported from Middlesbrough, England

    After winning 37/37 in the Newcastle #ePL across the groups and the playoffs, I lose in the semi finals and won’t be at the grand final. Hard to describe the conditions I’ve just had to play in due to EA’s issue with Virgin Media, but this really has broken me

  • LiamMDrake Drake (@LiamMDrake) reported from Redcar, England

    @virginmedia are you going to fix this issue surrounding the routers blocking access to Fifa / EA sports

  • DannyTaylorDT Danny Taylor (@DannyTaylorDT) reported from Middlesbrough, England

    @DrussSkilgannon Don’t know mate I didn’t play after what happened in the qualifier. It’s a problem between EA and Virgin Media apparently

  • EnticknapHolly Holly, like the tree (@EnticknapHolly) reported from Skelton and Brotton, England

    @virginmedia @Virgin_Victoria I was told it would be delivered today. I got the yodel app, which has informed me its tomorrow. Not good, when I actually called up Virgin to cancel my contract. Its not the best way to keep a customer whose on the edge of leaving you.

  • nickeyley Eee-lee (@nickeyley) reported from Billingham, England

    @virginmedia Don't worry about it chief I'll ring customer services tomorrow 👍🏼

  • Holgate69 Holgate69 (@Holgate69) reported from Middlesbrough, England

    Here’s a thought. Those poor folk stick in hospital at the moment. No visitors allowed but still been charged #Extortionate amounts for #TVServices How about these companies waiving fees as a goodwill gesture during extremely difficult times #NHS #VirginMedia ##SkyTv

  • adam_mcclelland Adam McClelland (@adam_mcclelland) reported from Stainton and Thornton, England

    Hazel from customer relations at @virginmedia. Rude. Obstructive and defensive! Scare mongering into staying with Virgin! Glad I called instead of my 78yr old grandfather!

  • lumpss Lisa Harvey (@lumpss) reported from Billingham, England

    Virgin media down 😡

  • grahamdo Rev Graham Dobinson (@grahamdo) reported from Hartlepool, England

    @virginmedia yet again virgin media is down.

  • bettercallmal ˥ ∀ W (@bettercallmal) reported from Middlesbrough, England

    The country is on lockdown and Virgin Media has been going down all day. Would hate to work for customer service right now.

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia NHS workers on the front line speaking to a manager on the phone and your staff have hung up on me!!!! Need a call back immediately before my contract finishes as 12am tonight!!! What a way to treat your NHS workers in this pandemic #foul

  • KateBaucherel Kate Baucherel (@KateBaucherel) reported from Billingham, England

    @virginmedia It’s been going off intermittently for weeks. I’ve been blaming the devices in the house and changing every cable. You even sent me a new router. Every drop in service resets adapters and loses video calls.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DharmaAbrahart Dharma Abrahart (@DharmaAbrahart) reported

    @virginmedia Nope already down

  • Lilacpeaches1 Lilacpeaches (@Lilacpeaches1) reported

    @virginmedia ST4 4FL looks like the whole estate is down

  • MellorColeen coleen Mellor (@MellorColeen) reported

    @virginmedia Genuinely never known such bad service

  • awakeandready7 ThirdEyeWide (@awakeandready7) reported

    @virginmedia I’ve raised a complaint about the constant lack of broadband connection but you don’t seem to get back to me? The service is so poor, especially when treating loyal customers like this. Sort it out!

  • DUASANGELE sarah loves lu🕊 (@DUASANGELE) reported

    nothing i love more than virgin media being down practically everywhere and virgin media claiming “theres no issues in your area” like are you even on twt??

  • anteamens Anthony Eamens (@anteamens) reported

    @virginmedia Hello, we did indeed. We were told everything would be fine but there would be a £20 admin fee. 1 month later, we now have a new contract (We didn't agree to) no promotional sign up offer and an increased bill! Customer service teams have not been helpful at all.

  • marcus1691 Mark Venner #FBPE #GTTO (@marcus1691) reported

    @virginmedia My god, you're useless. I retweeted someone else's problem. Perhaps have a read first. So, in answer to your question - no.

  • rb776 Robin (@rb776) reported

    @virginmedia Cheers. I've had a landline replacement but it doesn't seem to work in some parts of the house? This may be because the WiFi signal is pants there 🤷 but whatever I do doesn't seem to improve the signal...

  • xdmailoxd Roberts (@xdmailoxd) reported

    @virginmedia No internet connection with neither. Wi-Fi or Ethernet. Flashing green and solid green Wi-Fi symbol. Service status on your web says fine. Went through your guide there as well. No success…

  • BabsSheKing Babs 🐝⌛️🦋 (@BabsSheKing) reported

    @virginmedia Why when you already know your service has issues? I'm letting you know 'me too'. I don't want another phone call where your team members go through the script starting with blaming me. No thanks.