Virgin Media Outage Report in Middlesbrough, England
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The latest reports from users having issues in Middlesbrough come from postal codes TS1, TS3, TS6 and TS5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Middlesbrough, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Saltburn-by-the-Sea, Hartlepool and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| TV | ||
| Internet | ||
| Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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Bowman
(@ItsBowmanTV) reported
from
Stockton-on-Tees, England
55 quid a month and virgin media constantly going down. Glad I’m out of contract 🙃🙃
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@maureenbo @TheOnlyElChazmo @virginmedia Since changing my router I have been getting what I pay for, its brilliant now, can't believe they endure so much pain because of a crap router that they should have changed years ago
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?
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pete wilson
(@wilsopw) reported
from
Stockton-on-Tees, England
@virginmedia what the hell is going on with my broadband and WiFi, its been dropping on an hourly basis currently on hold with your call centre for 30 mins listening to your crap music!
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Have had this issue since I joined Virgin
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𝓓𝓸𝓾𝓰𝓵𝓪𝓼
(@KatieDouglas93) reported
from
Middlesbrough, England
Imagine trying to enjoy a football with buffering every 2 minutes virgin media is ****
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Just Gill
(@Formally_Gill) reported
from
New Marske, England
@virginmedia can you not save your internet outrages for mid week ffs? I hate being a customer.
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Carlos Spicyweiner
(@Toonhero) reported
from
Hartlepool, England
@virginmedia I have spent 25 mins on the phone trying to change my package, I was being transferred to an account specialist and you have hung up on me, I suggest you now contact me before I cancel my entire package. Customer service is shocking.
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Hannah🌼
(@HHannahJohnsonn) reported
from
Hartlepool, England
not even surprised #virginmedia WiFi is down fully, literally cuts out every day
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia absolute pathetic excuse of a mobile phone network, constantly missing important phone calls and being disconnected. Nowhere near as reliable as primary network EE. Not even worth the free unlimited sim card you’ve given me.
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Emrah
(@Emrah48974877) reported
from
Redcar, England
@virginmedia Internet down in ts10 area
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Levi
(@7Tazy) reported
from
Middlesbrough, England
@Zyqlon @virginmedia WiFi down stairs
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Clive Conway
(@13thDukeofWmbm) reported
from
Middlesbrough, England
Anyone having broadband connection issues with @virginmedia in Middlesbrough? Nightmare trying to get through to em.
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Tim Pegden
(@timypeg) reported
from
Middlesbrough, England
Help needed. Why won’t my Ethernet port on my power line adataper have a successful connection to my network switch? (Have virgin media hub) #networking #tplink #virginmedia #ukbroadband
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June Hurst 🐈🦊🌷🌻🌾
(@juneh49) reported
from
Nunthorpe, England
@virginmedia I cannot get help cancelling a package I did not want. I tried online & phone. 3 hrs to speak to someone. Transferred once. Second transfer cut off. Nobody phoned me back.
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James Poole
(@JamesPoole10) reported
from
Redcar, England
@virginmedia appalling in Redcar. No service all afternoon on Broadband & TV. I've lost 2 hours work. Phoned the call centre. Minimum recompense if any by the sounds of it.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@TheOnlyElChazmo @maureenbo @virginmedia I got £50 for 8 weeks of crap internet at the start if the lockdown but I had to fight for it Best thing all Virgin customers can do is replace the Superhub 3.0, its even a crap doorstop, solved so many if my issues and now I actually have range on my WiFi
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June Hurst 🐈🦊🌷🌻🌾
(@juneh49) reported
from
Nunthorpe, England
3 hours trying to cancel a sports package I do not want @virginmedia and I then get cut off. I’m not a happy customer
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@brfcsdotcom More than good enough, if you were virgin media I could have guessed at the issue and the fix
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@JohnnyDude1983 @virginmedia The 3rd engineer to visit told me what I need to do and also told me that Virgin Media wont tell me or others what they can do or what the issue is
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stellapulvis
(@hoppinhoppiness) reported
@virginmedia Or perhaps let people cancel or upgrade online? Just a thought.
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Philip Proudfoot 🟨🟥
(@philipproudfoot) reported
@virginmedia no response? I finally managed to get through to an actual human, almost resolved the issue then they closed the line. I can't spend the entire day trying to speak to someone. This is ridiculous. I will be cancelling with you asap.
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Luke Caudrey
(@LJCAUD) reported
@virginmedia Another day the same issues.... “you might like to call later” - truly awful customer service it’s been getting worse year on year but the current situation is beyond a joke. Do you actually have anyone available to take calls?
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MoonBugatti➐
(@BugattiMoon) reported
@virginmedia Nope no contact, customer service is awful honestly. Can you guys do a check on my internet today ? I’m making very important trades today and if your internet goes down AGAIN i will not be happy trust me
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Dom Barnes
(@domster) reported
40 mins passed the Estimated fix time for our @virginmedia broadband. No update. Just sat on hold hoping someone can let me know when I can get to work. 18hrs and counting.
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ian collings
(@itsmemrc) reported
@virginmedia how do I get a engineer to come out and check all my equipment, can't get any help on the phone. Signal has gone again this morning, stopping my kids doing their school work again. I need this sorting being going on for weeks now.
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Andy.
(@1Andy_C) reported
@virginmedia Trying to renew our out of date TV/Broadband with you's has been shocking to say the least. 3 prices you have given my wife and I yet when you offer us a price and we agree you then hang up on us like yesterday afternoon, its 30-60 mins wait everytime hanging on🤬
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Laura Johnson
(@Aurora_Raven13) reported
@virginmedia how bad are your phones lines to your disconnect team?! Twice I have been put through but get cut off when the line rings. Almost 2 hours on hold! Can’t cancel online, have to call but can’t speak to anyone. Someone sort this today.
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ThirtySix
(@theoriginal36) reported
@virginmedia please advise as how to leave and how to ensure that I can go to another broadband provider without a break in service
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Stellapulvis
(@hoppinhoppiness) reported
@virginmedia so another day, another 3 calls and 2 more hrs wasted on your cust service line, only to be hung up on twice and disconnected once. It's not looking good Virgin. On to try number 4. Perhaps set up a call back service? or perhaps put me through to the cancellation team 1st time?