Virgin Media outages and service status in Middlesbrough, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Middlesbrough, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- Internet (53%)
- Total Blackout (13%)
- Wi-fi (13%)
- E-mail (7%)
- TV (7%)
- Phone (7%)
The latest reports from users having issues in Middlesbrough come from postal codes TS1 , TS5 , TS6 and TS7 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Middlesbrough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Middlesbrough, England
The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Hartlepool, Saltburn-by-the-Sea, Middlesbrough, and Billingham.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees
|
Wi-fi | 11 days ago |
|
Hartlepool
|
Internet | 12 days ago |
|
Stockton-on-Tees
|
TV | 12 days ago |
|
Saltburn-by-the-Sea
|
Total Blackout | 13 days ago |
Community Discussion
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Virgin Media Issues Reports Near Middlesbrough, England
Latest outage, problems and issue reports in Middlesbrough and nearby locations:
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Currie.peter (@Curriepeter1) reported from Stockton-on-Tees, EnglandWhy are virgin media so crap so slow and keeps buffering every day we pay for a service that’s not fit for the purpose
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rachel (@rachsclarke) reported from Middlesbrough, England@virginmedia Wireless mainly, even though the device is right next to the router. This is the 3rd day in a row - never had this problem in the 10yr of been a customer
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Marc J (@Johnsonator85) reported from Stockton-on-Tees, England@virginmedia Media, I want to cancel
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"
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andrea mcdonald (@AndreaAndymac) reported from Redcar, England@virginmedia again I have to go through social media to contact your company. I need to speak with a human regarding your poor customer service
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Bryan Light (@UKLightCreation) reported from Middlesbrough, England@virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!
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Danny Taylor (@DannyTaylorDT) reported from Middlesbrough, EnglandEvery single championship midweek fixtures, there’s always an issue with the red button. They either forget to turn the game on or instead they’ve now managed to put the wrong commentary on. Sort it out @virginmedia @SkyFootball. Wrong commentary on the Boro game
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andrea mcdonald (@AndreaAndymac) reported from Redcar, England@virginmedia No it wasn't. I want to do it when it's convenient for me not virgin media. Thanks for nothing..As well as expecting the customer to do all the work installing the equipment you making the decisions without consultation.Seriously thinking about my 14 day change of mind now.
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Simon Clayton (@SiClayton) reported from Stockton-on-Tees, EnglandHi @02 @virginmedia has all the allocated of @peterkay_co_uk tickets been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?
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Mark Armstrong (@mark001282) reported from Stainton and Thornton, England@virginmedia It's been going on for 8 weeks. I'm going to document this all and put it online for everyone to see how poor you have been. It's so stressful and you are doing nothing to help
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Bryan Light (@UKLightCreation) reported from Middlesbrough, England@virginmedia It's a waste of time tbh, all they do is insist I take the hub out of modem mode and when they do eventually agree you are rubbish and put me through to line faults they either just hang up or the battery on my phone dies
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Michelle Coleman (@stumpy1982) reported from Redcar, England@virginmedia please sort the red button out!!!! There’s always issues! Wrong commentary on the red button games!
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0
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Douggy (@Douggy1908) reported from Hartlepool, England@virginmedia No nothing I’ve been thorough it all, already your just ****.
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Louise Baldock 💙 (@LouiseBaldock) reported from Stockton-on-Tees, England2 calls on landline from Asia, using dummy UK phone numbers, pretending to be from Virgin Media, telling me of a problem with the security of my router. Neither liked it when I told them their mother and father would be deeply ashamed if they knew what their son was doing.
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Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England@virginmedia fully and reasonably, the agent response was "oh okay" and put the phone down. How do I make a formal complaint about the atrocious service you guys offer? (2/2)
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia I wouldn't recommend your media connect app its awful, the booster you sent out does exactly zero, as for blackspots around the house that would be anywhere in the house more than 1.5m from the hub, all the software in the world won't polish the turn you call a superhub
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia No, just continue to ignore me as they have no idea how to fix it
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia My services are suspended. I am housebound,no tv no internet. I only ask for an extension to further my services for one week but company rules and non-existent customer service is really upsetting me. I’ve been a loyal customer and feel betrayed
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andrea mcdonald (@AndreaAndymac) reported from Redcar, England@virginmedia any chance of speaking to a human regarding my television service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Birt (@MacBirt22) reported@virginmedia yet again let down by your company, first day of the football season, beers in the fridge, mates around and we end up listening to the game on the radio, your ability to utterly ruin people’s weekend is on another level, am I surprised NO, a complete shambles
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cbHatter (@cbHatternew) reportedDear @virginmedia can you please detail the compensation we will receive for you being unable to provide what we pay for. No red button service. Your solution to advise we watch on the phone.
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Mike Dixon (@PnoTuna) reported@Crafty_General @debsb155 @virginmedia My dad has that issue too
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VLP FinalTilt / Luke Squires (@TheFinalTilt) reportedSeriously **** @virginmedia
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Jordan (@JM93__) reportedIf you can stay clear of @virginmedia always do so. Forever having days without broadband and TV services, happens at least one a month where I’ll be 36-48 hours without anything. Their customer service is scarily bad too, they just don’t care.
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Tony P* (@Alfie_KC) reportedDone with @virginmedia now. Abysmal customer service,
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Adam 🇮🇪🇪🇺 (@AdamED98) reportedSomeone slap me across the face & ask me why I chose Virgin Media when setting up my broadband? Modem randomly offline for two days now, no explanation & someone won’t be out until Tuesday to fix it? That’s 5 days of no WiFi & TV. That’s 5 days they’re not getting on my next bill
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Ade Luxton (@adelux68) reported@virginmedia @Smallworth_xx So how much are we getting off next Months bill as you charge us for a service you are not providing
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emma_tr4_rhinos🦏🇬🇧 (@emma_tr4_rhinos) reported@virginmedia @kathleenp442 Not everyone as apps they pay for skysports on TV expect it to work thts two days in a row when is the expected fix
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Virgin Media News (@VirginMediaNews) reportedM9 CRASH: What we know so far, as several feared dead and four hospitalised, including a child. The incident, involving a car going in the wrong direction, happened at around 3am this morning on the M9 northbound, between Junction 3 (Athy/Moone) and Junction 4 (Castledermot), Co Kildare. More on Virgin Media PLAY #VMNews