Virgin Media

Virgin Media Outage Report in Middlesbrough, England

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The latest reports from users having issues in Middlesbrough come from postal codes TS3, TS6, TS5 and TS4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Middlesbrough, England 01/11/2026 14:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Hartlepool, Saltburn-by-the-Sea and Redcar.

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City Problem Type Report Time
United KingdomMiddlesbrough Internet
United KingdomStockton-on-Tees TV
United KingdomStockton-on-Tees Internet
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Wi-fi
United KingdomStockton-on-Tees Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

  • gaussey 𝗠𝙞𝖼𝗵𝖺𝙚𝗅 𓆤 (@gaussey) reported from Redcar, England

    @FoolRare @virginmedia Thanks, service status is down and wondered if it was just my hub dying.

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Yes I'm aware, they have just hung up on me again after an hour without even a real person, 6 times now and thats why I was asking for @richardbranson number, your sales guys don't seem to have any issues calling me though #JustSaying

  • GazzaG1 Gary Ayre (@GazzaG1) reported from Blackhall Colliery, England

    @virginmedia WiFi signal from hub3 is unreliable and I am by only in a1 bedroom bungalow, I never use the tvbox as all channels are rubbish and my mobile signal is disgraceful-virgin is worse decision i have ever made

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @AhDeluxe @virginmedia Was it the 10 minute off or the 4/5 hour cut? Never anything inbetween in my experience

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @NathHawkeswood @virginmedia Twitter cant help, phoning cant speak to anyone, text service in an endless loop, chat service online is also an endless loop I need to speak with line faults and they aren't even an option on the automated phone service so I'm really screwed

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Let me ask, so you know how long the line is to speak to technical support? Have you tried using the text service and online chat? I have all at the same time and after 8 days I still hadn't spoke with anyone, you are unable to support your services

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @KEESH1984 @virginmedia 8 days of that, we not heard fro you for a while youbstill need to speak to someone? OK let's start the whole thing again Chuffing useless, what they offer is not customer service its hope it fixes itself before anyone notices or leaves

  • Divadi29 Dianne Wilson (@Divadi29) reported from Billingham, England

    @virginmedia i was asked to upgrade as a valued customer, since upgrading my broadband is terrible we are all using 4g at home as connection is so poor. i have done all testing as directed from comp voice on phone and link sent to mobile. i pay for 3 virgin mobiles one now has no data

  • PeteYourDoom Peter 🌲Santa Doom🌲🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England

    . @NOWTV @nowtvhelp any idea on how to stop the intermittent blue screen when playing back any on demand video or TV channels? Got an older now TV smart box. It's wired connection into a 300mbps virgin media hub so no issues.on playback speed.

  • stephbreckon Stephanie Breckon (@stephbreckon) reported from Hartlepool, England

    @virginmedia there appears to be a problem with my wifi, I wouldn’t normally care but I’m working from home and have an online class at 3pm

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia No errors, never is, yet everyday at least once my net goes off, normally for 10 minutes sometimes for up to 4 or 5 hours, cant remember last time I made it 24 hours with no down time

  • Formally_Gill Just Gill (@Formally_Gill) reported from New Marske, England

    @virginmedia I rang after the email and they assured me they have applied a discount and would stay the same price for my contract. I agreed a fix price and if that's not what I got then I have been lied too, which is a miss sale and the ombudsman will be contacted, again.

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    Not a lover of call centres and thought that they didn't really offer any customer service of any real value, then you have the likes of @virginmedia and @Hermesparcels that seem to want to upset customers. That said, credit to @NespressoUK, was blown away with your service

  • PeteYourDoom Peter 🌲🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England

    @virginmedia hi, any help on a non responsive remote to vbox? It is flashing red when I press buttons bit nothing happening on box. Only started happening tonight

  • Poddddddd Jamie Gilbey (@Poddddddd) reported from Stockton-on-Tees, England

    @virginmedia can I access some support on here?

  • Formally_Gill Just Gill (@Formally_Gill) reported from Redcar, England

    @virginmedia seriously, a price increase?! Only renewed my contract 2 months ago and for more than I've ever paid! Of course, no customer service available either. Ridiculous!

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia can you advise the next time I will be able to receive your broadband for a period of 24 hours or more without it going down? #StayConnected #IfYouCan

  • Toonhero Carlos Spicyweiner (@Toonhero) reported from Hartlepool, England

    @virginmedia All sorted, no longer a customer.

  • Divadi29 Dianne Wilson (@Divadi29) reported from Billingham, England

    @virginmedia Both, i currently have to work from home and my internet crashes all the time. i can’t get a signal in my bedroom which is the room directly above the box

  • gaussey 𝗠𝙞𝖼𝗵𝖺𝙚𝗅 𓆤 (@gaussey) reported from Redcar, England

    @virginmedia No, everything is fine thanks, the outage only lasted two hours.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • gemmajarrett Gemma Jarrett (@gemmajarrett) reported

    @virginmedia My internet's been going on and off for the past few days! Keeps saying there's an issue in the neighborhood this has been going on for a week now. Y'day my router was flashing green but there wasn't an issue (well I didn't have internet so there definitely was!)

  • ReeceWi3959223 Reece Wilson (@ReeceWi3959223) reported

    @virginmedia Why’s my internet down :(

  • noshabashaukat Noshaba Sainsbury🕷️ Corruption is not Victimless (@noshabashaukat) reported

    @JamesTurner37 @virginmedia Mine goes down too. I get a feeling government are trying to monopolise one big company so they can monitor & spy on dissidents like you, me, others & lefty lawyers. Patel is doing it with her Pegasus software of which she has several copies including when she works from home.

  • EroomSimon Simon Moore (@EroomSimon) reported

    @JamesTurner37 @sackedseafarer @virginmedia Exactly. I can assure you the impossibility of terminating your contract and returning your kit without being charged extra is something to experienced. Never again.

  • MissDrivel Aneta #FBPE (@MissDrivel) reported

    @virginmedia Your broadband is down in IP1 right now. So annoying.

  • Timewastingfun Mike (@Timewastingfun) reported

    @JamesTurner37 @virginmedia James, almost the same issues- they at least cancelled the technician by text. The real bugger is that I frequently have outages of 30 mins.... then on... then 30 mins... etc trying to get a technician booked with that is complex. I loathe this service.

  • KarrieH_R Karrie H-R 🏳️‍🌈 (@KarrieH_R) reported

    @virginmedia one of the worst companies I’ve ever dealt with. 1. Messed up my set up date. 2. Assured me my current house connections were ok and I didn’t need an engineer - they’re not. 3. Almost impossible to speak to customer service, repeatedly passed to another person… 1/2

  • StormkeeperGU Stormkeeper at Geeked Up & Played Up 🇺🇦 (@StormkeeperGU) reported

    @Pixelmusement Monopolies or duopolies aren't fun to deal with... Mainly because they see no need to improve their service because they're the only option(s) available! Granted, Virgin Media are the only fibre cable operator nationally at present, but fibre over the phone lines are improving!

  • JohnRelen1 Badmanners (@JohnRelen1) reported

    @virginmedia The channels were on the virgin media bill,and for one I have never watched Netflix channel and I have always get prime video and all the channels are on my mobile phone so why are they on my virgin media bill and ofcom are investigating the Matter

  • Izzywildheart Izzy Wildheart . Artist 🇪🇬 (@Izzywildheart) reported

    @JamesTurner37 @virginmedia They really are worse than useless and not cheap either, plus , the customer service is atrocious