Virgin Media

Virgin Media Outage Report in Middlesbrough, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Middlesbrough come from postal codes TS1, TS6, TS5 and TS4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Middlesbrough, England 03/29/2026 17:50

March 29: Problems at Virgin Media

Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Middlesbrough, Redcar and Hartlepool.

Loading map, please wait...
City Problem Type Report Time
United KingdomStockton-on-Tees Wi-fi
United KingdomMiddlesbrough Total Blackout
United KingdomMiddlesbrough Total Blackout
United KingdomMiddlesbrough TV
United KingdomRedcar Internet
United KingdomMiddlesbrough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

  • ryderboy24 Paul Ryder (@ryderboy24) reported from Hart, England

    @virginmedia any reason why my broadband is so slow and my bill is so expensive

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Stockton-on-Tees, England

    @virginmedia can I have some help ASAP, in regards to an issue I’m having and I’m in a bad way

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Middlesbrough, England

    @virginmedia Got the t-shirt, when I last went through it the resolution was for me to leave and not pay my last bill and see you court which was really helpful

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Middlesbrough, England

    @virginmedia It's a waste of time tbh, all they do is insist I take the hub out of modem mode and when they do eventually agree you are rubbish and put me through to line faults they either just hang up or the battery on my phone dies

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia I wouldn't recommend your media connect app its awful, the booster you sent out does exactly zero, as for blackspots around the house that would be anywhere in the house more than 1.5m from the hub, all the software in the world won't polish the turn you call a superhub

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Middlesbrough, England

    @virginmedia So why do you not have a chat system? I work in a similar industry and we are able to help our customer through chat, phone, online, social media it’s crazy a company of the size of virgin media can’t accommodate us. Not having a go at you I’m just disappointed in the system

  • andy_wilmot Andy Wilmot (@andy_wilmot) reported from Hartlepool, England

    £40+ a month for WiFi which cuts in and out. Just another day for a @virginmedia customer 🤬😡

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Middlesbrough, England

    @virginmedia Can you improve the stability of your broadband and make massive improvements to your customer services (like actually introduce some sort of customer service)?

  • smarshallphoto ScottPhoto (@smarshallphoto) reported from Stockton-on-Tees, England

    @gracedavies I had a dream that I Met a Boy Online was used by Virgin Media in a TV advert, and you got paid a ****-ton of money. Does that count?

  • Johnsonator85 Marc J (@Johnsonator85) reported from Stockton-on-Tees, England

    @virginmedia In the meantime I can’t do anything then so basically you’ve been no help whatsoever

  • lenJunier *** Junier (@lenJunier) reported from Middlesbrough, England

    @virginmedia tried to login to "myvirginmedia" numerous times Forgot password Tried go through reset 6 times Hopeless

  • Johnsonator85 Marc J (@Johnsonator85) reported from Stockton-on-Tees, England

    @virginmedia It doesn’t matter what day or what time I try to call I get the same problem!

  • MrTaylorM BoroMike (@MrTaylorM) reported from New Marske, England

    Looks like #virginmedia is down again in New Marske. If it’s preventative maintenance they should tell us.

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Mainly wireless but wired issues too

  • PeteYourDoom Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England

    Yay, virgin media outage has stopped and been fixed

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0

  • rachsclarke rachel (@rachsclarke) reported from Middlesbrough, England

    @virginmedia how can I cancel my contract? Unable to get through via phone.

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Rebooting does nothing and service status page says nothing and if it was to do with that it would mean you owe me 5 years worth of credit notes

  • MillingtonJulia julia millington (@MillingtonJulia) reported from Marske-by-the-Sea, England

    @virginmedia please can you confirm is there a wifi connection problem in the TS11 area?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • benzkiVL benz (@benzkiVL) reported

    @virginmedia there are supposedly no internet issues in my area

  • halesabailsa Haley (@halesabailsa) reported

    @virginmedia On the search where it tells you the complaint is open. It has the contact details for the customer at the bottom. My phone and email were there but now it’s just phone.

  • DawnWar78259930 Dawn Ward (@DawnWar78259930) reported

    @virginmedia I’m unsure what people mean about my husband has cut the cable outside our house. We have no services I’m a key worker working from home and they send a very helpful engineer that cannot deal with the problem. Appalling service.

  • krishchau Kris Chau (@krishchau) reported

    @virginmedia Hi we’ve just been called twice today by your team and both times when we asked for them to stop calling they automatically hung up. We also raised a complaint via your form a month ago and we haven’t heard anything. This is really unexceptable.

  • Makinov Jonny Clooney (@Makinov) reported

    Stellar service from @virginmedia today who’s advice for our grossly intermittant broadband connection was that the issue must be with all of our devices and not the connection itself. Thankfully the contract is up soon, so feel free to share recommendations.

  • ashleighjay Ashleigh Jay (@ashleighjay) reported

    @virginmedia I have no idea if the complaint is still open because noone at virgin media responds to me! And I'm well aware I can see my bills on my online account, thats how I know prior to you taking the direct debit that you're going to take the wrong amount, tell you this and get ignored!

  • JoannaMarieHall Joanna Hall (@JoannaMarieHall) reported

    I made the mistake of joining @VirginMedia after @BTGroup doubled their price overnight. WiFi is down until approximately 8pm! I’m having to use my phone as a hotspot. Why do we pay so much for expensive & unreliable broadband in the UK? I had faster, reliable service in Barbados

  • benzkiVL benz (@benzkiVL) reported

    yo i haven't had net issues for a while now, n now @virginmedia is HARDDD messing me up, 80% loss!?!?

  • paulus_anthos Paul Anthos (@paulus_anthos) reported

    @virginmedia I have carried out all the troubleshoot checking that's why I had to phone you which I hate doing because it takes a good while to get through and then you don't get help why didn't she recall me as she did have my number?

  • vmbusinesshelp Customer Service (@vmbusinesshelp) reported

    @GnomeHouseCIC @mburtonphoto @virginmedia I do apologise for this however I was unaware that Mark isn't a member of your staff, I was just trying to provide the correct information to help with your current issue. Our faults team is available till 6pm this evening if you are looking to call today, many thanks.