Virgin Media

Virgin Media Outage Report in Middlesbrough, England

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The latest reports from users having issues in Middlesbrough come from postal codes TS1, TS3, TS6 and TS5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Middlesbrough, England 02/06/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Saltburn-by-the-Sea, Hartlepool and Redcar.

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City Problem Type Report Time
United KingdomMiddlesbrough Internet
United KingdomStockton-on-Tees Wi-fi
United KingdomMiddlesbrough TV
United KingdomMiddlesbrough Internet
United KingdomSaltburn-by-the-Sea Internet
United KingdomMiddlesbrough E-mail

Community Discussion

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Virgin Media Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

  • SiClayton Simon Clayton (@SiClayton) reported from Stockton-on-Tees, England

    Hi @02 @virginmedia has all the allocated of @peterkay_co_uk tickets been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

  • john_watson_ 𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported from Redcar, England

    Our broadband in TS10 has been down all day, the status page says no issues, but self test says there is no connection @virginmedia - is this related to the issues at Roseberry Square, Redcar, and when will it be resolved. So far no communication from you!

  • Shaunelious Shaun Calvert (@Shaunelious) reported from Redcar, England

    @virginmedia Red button for virgin, which I know isn’t true as I’ve used it before. I asked to raise complaints several times to which they just ignored before eventually saying they would raise one. He then said it was raised. Never known a complaint raised without someone describing it…

  • john_watson_ 𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported from Redcar, England

    @virginmedia @dakotafiction Same here ts10, broadband is down, your status says no issues!

  • john_watson_ 𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported from Redcar, England

    @dakotafiction @virginmedia Just want an eta of when this will be completed or resolved, can't even watch the firestick! It's obviously an issue looking at the amount of comments on Facebook.

  • john_watson_ 𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported from Redcar, England

    @PandOminous @virginmedia Same here also TS10, no communication from @virginmedia as to whether it's down to the issues in Roseberry Square, and 3 to 4 network vans at the box, a car went in to it apparently. Even just an eta of when service will be restored would help!

  • AndreaAndymac andrea mcdonald (@AndreaAndymac) reported from Redcar, England

    @virginmedia No it wasn't. I want to do it when it's convenient for me not virgin media. Thanks for nothing..As well as expecting the customer to do all the work installing the equipment you making the decisions without consultation.Seriously thinking about my 14 day change of mind now.

  • SimonHolliday13 Simon (@SimonHolliday13) reported from Thornaby-on-Tees, England

    @virginmedia Unfortunately it's still not fixed. No TV and no Internet. Both keep dropping in and out intermittently. Which is better than zero service yesterday and I may finally finish that book on conscription I bought in Leeds earlier this year.

  • SiClayton Simon Clayton (@SiClayton) reported from Stockton-on-Tees, England

    Absolutely atrocious service AGAIN from @virginmedia - broadband, TV, telephone - all down and Tuesday is the earliest anybody can be bothered to come out - from one of the largest telecoms companies in the UK 😡😡😡

  • stumpy1982 Michelle Coleman (@stumpy1982) reported from Redcar, England

    @virginmedia please sort the red button out!!!! There’s always issues! Wrong commentary on the red button games!

  • AndreaAndymac andrea mcdonald (@AndreaAndymac) reported from Redcar, England

    @virginmedia again I have to go through social media to contact your company. I need to speak with a human regarding your poor customer service

  • Shaunelious Shaun Calvert (@Shaunelious) reported from Redcar, England

    @virginmedia I’ve got 16 months left on my current contract but I’d like to cancel it as I have good reason

  • john_watson_ 𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported from Redcar, England

    @virginmedia @dakotafiction And still website says no issues!!

  • john_watson_ 𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported from Redcar, England

    @virginmedia It's working now. Just would have been good to have been informed and kept in the loop that there was an issue being worked on, the status page was useless, stating no issues!

  • DannyTaylorDT Danny Taylor (@DannyTaylorDT) reported from Middlesbrough, England

    Every single championship midweek fixtures, there’s always an issue with the red button. They either forget to turn the game on or instead they’ve now managed to put the wrong commentary on. Sort it out @virginmedia @SkyFootball. Wrong commentary on the Boro game

  • WheezyRider44 Matt Greenfield-Westcott (@WheezyRider44) reported from Nunthorpe, England

    @virginmedia Is your red button not working again?!?

  • SiClayton Simon Clayton (@SiClayton) reported from Stockton-on-Tees, England

    Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

  • roytomo1970_roy Roy1986UTB (@roytomo1970_roy) reported from Stockton-on-Tees, England

    @virginmedia I've been on hold four 1hr 20 mins. I need to cancel my account. Please reply

  • AndreaAndymac andrea mcdonald (@AndreaAndymac) reported from Redcar, England

    @virginmedia any chance of speaking to a human regarding my television service

  • john_watson_ 𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported from Redcar, England

    @DanWalk32531219 @virginmedia Just checked at 2am, finally back up again, though poor speeds on a speed test, hopefully will improve by the morning 🤞

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ayyraza Ali (@ayyraza) reported

    @virginmedia Customer service is poor.

  • Burton_LaurenM Lauren Burton (@Burton_LaurenM) reported

    @virginmedia internets gone out for the second time this week, but I can’t check the connection the online service because I’m not the account holder and don’t have the number 🙄 now I’m just alone in the house with **** all to do. Thanks Virgin! Looks like Telford is ******!

  • aownsuepwn aownsuepwn (@aownsuepwn) reported

    @virginmedia Are you serious? We are in a pandemic and having to work from home and this is your excuse? It’s ridiculous! Where can I complain about this? I will also be cancelling my contract as Virgin is the worst company I have had broadband from.

  • aownsuepwn aownsuepwn (@aownsuepwn) reported

    @virginmedia Why was I not told there would be a fault in my area until 4PM!? I have lost out on a whole days of work and will have to consequently do a night shift. I have also wasted 10GB of my data. This is your excellent customer service?

  • Kaz_Chats Kaz (@Kaz_Chats) reported

    @virginmedia Has there been a data breach that we should be aware of as its not just myself my parents are also having this issue?

  • audreygilmartin Audrey Gilmartin (@audreygilmartin) reported

    @virginmedia Yes I spoke to Stephen on the phone and he said it should be back in an hour, this is the second day we’ve had this problem, I hope it’s sorted today once and for all

  • _red4g Richard (@_red4g) reported

    @virginmedia I was making the complaint as part of the process until I was hung up on! My partner initially took the calls but your team made her anxiety & stress go through the roof! I'm really not happy at all! What I want is for someone high up to call me and discuss this matter

  • EpmukWest erica west (@EpmukWest) reported

    10 days without internet, currently on hold after being cut off three times by people “helping me”. @virginmedia this is beyond bad customer service

  • jan1652_jan Jan Todd (@jan1652_jan) reported

    @virginmedia We have spoken to two actual people today. It has still not solved our problem. Too complicated to explain but we have got nowhere. We're told problem is fixed but internet just dropped out again.

  • qprhoops81 stuart farrier (@qprhoops81) reported

    @virginmedia Will that be any different from the call we had with your call centre. They would really appreciate some help.