Virgin Media Outage Report in Marske-by-the-Sea, Redcar and Cleveland, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Marske-by-the-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Marske-by-the-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Marske-by-the-Sea, Redcar and Cleveland, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Hartlepool, Saltburn-by-the-Sea, Redcar and Billingham.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Internet | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Phone | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
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| Middlesbrough |
Community Discussion
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Virgin Media Issues Reports Near Marske-by-the-Sea, England
Latest outage, problems and issue reports in Marske-by-the-Sea and nearby locations:
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The Jolly EV Fan (now living up in the North)
(@Thejollyevfan) reported
from
Stockton-on-Tees, England
@virginmedia DM me so I can give contact details. Don’t think it would cause a problem but I’d worry about affecting neighbours services or possible future services should we come back to you.
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Chris Christopher
(@Christo72210007) reported
from
Nunthorpe, England
@virginmedia Aaarrrggghhh, red button not working on Sky Sports tonight any idea why?
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rachel
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia can you confirm your sky sports red button will be working tonight for the Boro match as there is always problems with it, as if it’s not I’ll purchase the match with a different provider instead. Plenty of notice here for an 19:45 kick off
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Jim Gardner 🇪🇺🇺🇦
(@Jim_Gardner_) reported
from
Stockton-on-Tees, England
@SimonMarksFSN Ironically it's the only streaming service of the latest to launch I considered subscribing to here in the UK because CNN removed itself from Sky and Virgin Media when Warner announced its own streaming platform. I hope it now comes back, although it never left LG's WebOS IPTV.
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gary doyle
(@werbedoyle) reported
from
Stockton-on-Tees, England
@virginmedia hey hey virgin media wifis down. Your web site says it fixed ????
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steven lambert
(@stelambert1977) reported
from
Thornaby-on-Tees, England
@virginmedia Finally red button service working on Virgin. Only missed half of the @Boro match!! ;however commentary is from the Blackburn match. #PoorService #virginmedia
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Gary Nolan
(@gaznolan) reported
from
Stockton-on-Tees, England
@beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?
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rachel
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia Thanks, do you have an ETA of when you’re issue will be resolved? Many of us could of purchased this game with a different streaming service if we knew you would be having the same issues with red button as per usual
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Michael Wicks
(@wicks_michael) reported
from
Middlesbrough, England
@virginmedia what’s going on with your website unable to access via my O2 or Vodafone mobile network. No problems with any other websites 😡
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rachel
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia Wireless mainly, even though the device is right next to the router. This is the 3rd day in a row - never had this problem in the 10yr of been a customer
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rachel
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia You realise we’ve already missed 35 minutes of this 90 minute match? Are you going to be refunding customers due to your inconsistent service
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gary doyle
(@werbedoyle) reported
from
Stockton-on-Tees, England
@virginmedia every month I make the same bloody phone call, you are thee worst company ever !!! Customer service is appalling over charged massively for four months,IS any one out there !!!
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Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙
(@citamo) reported
from
Middlesbrough, England
@virginmedia @justwearmasks Instead of employing robots in your impossible to contact call centres and ripping of the public for your shareholders, set up a proper system of customer care which is accessible, helpful, considerate and capable of fixing customer problems quickly and competently.
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Chloe
(@chlowilson__) reported
from
Redcar, England
Virgin media wifi is down again.. surprise, surprise
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AllpointsTV - Jamie
(@AllpointsTV) reported
from
Guisborough, England
@virginmedia so trying to get an engineer to fix my 1gb internet after days of it running at sub 200mb and disconnecting at midnight it’s now been off for over a day . I just kept being told try again in one hour
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steven lambert
(@stelambert1977) reported
from
Thornaby-on-Tees, England
@virginmedia why is the red button not working tonight for sky sports?
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Louise Donaldson
(@Loulameg) reported
from
Stainton and Thornton, England
Having an absolute nightmare with @virginmedia on the phone since Thursday and still no further forward, the staff literally just tell you anything to get you off the phone. Anyone know how I make an official complaint? We’ve had no services for days now
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Adam Cree
(@Arcamede) reported
from
Redcar, England
@virginmedia are you having any issues in the North East at all? Our Internet has been awful for the past week!
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Marc J
(@Johnsonator85) reported
from
Stockton-on-Tees, England
@virginmedia Media, I want to cancel
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AllpointsTV - Jamie
(@AllpointsTV) reported
from
Guisborough, England
@virginmedia Yes , and it says no issues and then asks to check my equipment , this test says there is an issue with my equipment and I should check again in 24 hours so an engineer can be arranged . This has now been saying check back in an hour for the last two hours
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Theresa maclean
(@theresamac13) reported
@virginmedia 3. Middle of feb but outside work was scheduled for today… again no one senior to speak to…. I am pulling my hair out, please help
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Darryl Hannah Baker
(@darrylbx) reported
@Nineteen791 @virginmedia In N12 and our internet is dodgy as **** at the moment. And @skytv. Can never work out which one is not working and it’s been happening for weeks!
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Sara Gibbs
(@saragibbs05) reported
@virginmedia Please don’t insult me with an empty apology,I’d rather not have my time wasted!I’ve been told 50 times and every time they say they will add a ‘rolling credit’ to make it the correct amount. But then someone does something stupid and it’s wrong again!!
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Luke Paddock
(@PaddockLuke) reported
@virginmedia Says no issues, which is evidently a lie. I’ve been a Virgin Media customer for over 4 years, every year I accept pay increases for less and less services because the speed is what I value. Now I’m not even getting that, total shambles.
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Tim Cole
(@ColeColey78) reported
@virginmedia No! You have promised an engineer will be here every day for the last 9 days. I have complete outage! You are the worst company I have dealt with as your customer services is shocking. No one knows what is going on and have now been lied too several times about appointments!
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Anthony Tobin
(@anthony_tobin) reported
@virginmedia The engineer was an hour late for the arranged appointment. He was booked for a 13:00-18:00 slot but didn’t arrive until 18:50. The issue is with no Wi-Fi upstairs only in the immediate room where the router is!
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❤Donnelle❤
(@Msdonellio) reported
@virginmedia Are you joking! I'm beyond sick of listening to the automated generic script your staff use. Totally useless, then today, you send the same stupid text
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@welshwarrior
(@welshwa81518941) reported
@virginmedia Ramon can't tell me that there's NO evidence because @Virgin remove recorded conversations after 6 mths. That's not my problem & a High Court Judge WILL agree with me that a Contract WAS made & @virgin should have made REASONABLE means2 gain access2 that agreement if deleting.
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Lorraine Ripley
(@Lorryolly) reported
from
Darlington, England
@virginmedia so dissatisfied when I made a call to see if any reductions could be me to be fobbed off and advised I have the best package, the advisor was no help at all and clearly reading from a script. No bedside manner. And now my landline has suddenly stopped working!!!😥
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Theresa maclean
(@theresamac13) reported
@virginmedia 2, by support staff to do a complaint & someone would call back within 72 hours. No one called. I put in a request to talk to a manager.. was told they would call back within we hours. No one called. Called again today was told I can’t have an appt until mid feb but