Virgin Media Outage Report in Marske-by-the-Sea, Redcar and Cleveland, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Marske-by-the-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Marske-by-the-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Marske-by-the-Sea, Redcar and Cleveland, England
The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Middlesbrough, Redcar and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Wi-fi | |
| Middlesbrough |
Total Blackout | |
| Middlesbrough |
Total Blackout | |
| Middlesbrough |
TV | |
| Redcar |
Internet | |
| Middlesbrough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Marske-by-the-Sea, England
Latest outage, problems and issue reports in Marske-by-the-Sea and nearby locations:
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@NathHawkeswood @virginmedia Twitter cant help, phoning cant speak to anyone, text service in an endless loop, chat service online is also an endless loop I need to speak with line faults and they aren't even an option on the automated phone service so I'm really screwed
-
Jamie Gilbey
(@Poddddddd) reported
from
Stockton-on-Tees, England
@virginmedia can I access some support on here?
-
Gary Ayre
(@GazzaG1) reported
from
Blackhall Colliery, England
@virginmedia WiFi signal from hub3 is unreliable and I am by only in a1 bedroom bungalow, I never use the tvbox as all channels are rubbish and my mobile signal is disgraceful-virgin is worse decision i have ever made
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
Not a lover of call centres and thought that they didn't really offer any customer service of any real value, then you have the likes of @virginmedia and @Hermesparcels that seem to want to upset customers. That said, credit to @NespressoUK, was blown away with your service
-
mick arthur
(@m_arthur1) reported
from
Stockton-on-Tees, England
@virginmedia @d754771 I’m still waiting for the call aswell I know it’s a bad time with call centres closed but come on Sunday I was told 24hrs
-
Dianne Wilson
(@Divadi29) reported
from
Billingham, England
@virginmedia i was asked to upgrade as a valued customer, since upgrading my broadband is terrible we are all using 4g at home as connection is so poor. i have done all testing as directed from comp voice on phone and link sent to mobile. i pay for 3 virgin mobiles one now has no data
-
Bradley Staunch
(@BradleyStaunch) reported
from
Hartlepool, England
Virgin media internet is good, EVERY SINGLE other thing about them is ******* shite. Never understand the ***** on the phone takes, 3 hours to get through, website always down, make a payment page been broke for 5 years. ******* ****
-
Robert-Andrew Tamkin
(@RobertTamkin94) reported
from
Stockton-on-Tees, England
@virginmedia I’ve been trying to contact your call centre for 15 minutes and I’ve tried all the options and I can’t get through to ANYONE!! I want to cancel my contract and it doesn’t give you the option online to do so!! Can someone cancel it from your social media team?
-
Marc J
(@Johnsonator85) reported
from
Stockton-on-Tees, England
@virginmedia Ffs YOU try calling that number and tell me if you get through to somebody. I’ve tried god knows how many times and I just get a machine telling me you’re busy and that I “might like to call again later” every, single time. Your level of service is a joke.
-
Peter 🌲🐈🎸🕹️
(@PeteYourDoom) reported
from
Hartlepool, England
@virginmedia hi, any help on a non responsive remote to vbox? It is flashing red when I press buttons bit nothing happening on box. Only started happening tonight
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@AhDeluxe @virginmedia Was it the 10 minute off or the 4/5 hour cut? Never anything inbetween in my experience
-
Peter 🌲Santa Doom🌲🐈🎸🕹️
(@PeteYourDoom) reported
from
Hartlepool, England
. @NOWTV @nowtvhelp any idea on how to stop the intermittent blue screen when playing back any on demand video or TV channels? Got an older now TV smart box. It's wired connection into a 300mbps virgin media hub so no issues.on playback speed.
-
Michael White
(@147mick) reported
from
Hartlepool, England
@virginmedia Yes problems with wired devices as well, I have to turn the hub off then on again all the time even if I'm in the same room.
-
Just Gill
(@Formally_Gill) reported
from
New Marske, England
@virginmedia I rang after the email and they assured me they have applied a discount and would stay the same price for my contract. I agreed a fix price and if that's not what I got then I have been lied too, which is a miss sale and the ombudsman will be contacted, again.
-
Just Gill
(@Formally_Gill) reported
from
Redcar, England
@virginmedia seriously, a price increase?! Only renewed my contract 2 months ago and for more than I've ever paid! Of course, no customer service available either. Ridiculous!
-
Daniel Hill
(@DanielHill21) reported
from
Stockton-on-Tees, England
@virginmedia can I have some help ASAP, in regards to an issue I’m having and I’m in a bad way
-
Dianne Wilson
(@Divadi29) reported
from
Billingham, England
@virginmedia Both, i currently have to work from home and my internet crashes all the time. i can’t get a signal in my bedroom which is the room directly above the box
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@KEESH1984 @virginmedia 8 days of that, we not heard fro you for a while youbstill need to speak to someone? OK let's start the whole thing again Chuffing useless, what they offer is not customer service its hope it fixes itself before anyone notices or leaves
-
Marc J
(@Johnsonator85) reported
from
Stockton-on-Tees, England
@virginmedia who have I got to screw to get through to cancel my contract with you?
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Let me ask, so you know how long the line is to speak to technical support? Have you tried using the text service and online chat? I have all at the same time and after 8 days I still hadn't spoke with anyone, you are unable to support your services
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
georginamolly
(@georginamolly) reported
@virginmedia this is getting ridiculous now. Constant intermittent WiFi issues every day. With trying to work from home plus a year 11 doing their GCSE exams online this sort of service is not ok. Over 6 months this has been an issue, given a new deal & box but still no better 🤬
-
Jade
(@jadeeegooden) reported
@virginmedia No we have tried ringing several times but it just says to use the website( which doesn’t help) and then hangs up!
-
Claire Glenton
(@claireglenton) reported
from
Nottinghamshire, England
@virginmedia I’m not sure how long they will take as I sent the complaint on 16th December. So almost a month!
-
Kim
(@misty071264) reported
@virginmedia nightmare having problems as we have now got 2 v6 boxes and you keep putting 1 on line and 1 off. So far over 4hrs trying to sort. HELP
-
barney
(@Paulhallford1) reported
@virginmedia looking for good reliable internet service look elsewhere I have the 1 gig package just installed it's great when it works but that's the problem, customer service is the worst I have ever dealt with until you say come get your equipment I'm cancelling absolute ****
-
wendie smith
(@SmithWendie) reported
@virginmedia @virginmedia I’ve cancelled.... did that in November, keeping customers hostage by not allowing them to cancel easily is horrendous
-
Julia Beddall
(@jueblueshoe) reported
@virginmedia waited an hour for my call to be answered but it wasn't. I am a new customer and I have no phone. very bad example of customer service to a new customer. if not resolved by end of day I will cancel my account
-
Stewart Abel
(@stewartabel73) reported
@virginmedia Can I confirm that this is @virginmedia officially washing their hands of my complaint after 7 months without any attempt at resolution? You are formally informing me that this is now @CISASUK problem? Hang your heads in shame 😔
-
Paul Wingfield
(@Paul_Wingfield) reported
from
Sutton at Hone, England
@virginmedia Just rcvd text to say investigating network problem instead, so you've postponed visit. Your netwrk is great when working, but you really need to sort out Cust Srvc because it causes very damaging press on closed group social media. You need to "Think Customer's Perspective"!
-
Shak 🇯🇲
(@iamshakera_) reported
@virginmedia No it’s not an area issue & its not good enough. It’s not just downtime - it keeps happening and nothing is being done to fix it. Every morning I have to come and reset the Hub 4 just so it works.... worse service ever