Virgin Media

Virgin Media Outage Report in Marske-by-the-Sea, Redcar and Cleveland, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Marske-by-the-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Marske-by-the-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Marske-by-the-Sea, Redcar and Cleveland, England 10/30/2025 13:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Marske-by-the-Sea, Redcar and Cleveland, England

The most recent Virgin Media outage reports came from the following cities: Hartlepool, Middlesbrough, Stockton-on-Tees and Redcar.

Loading map, please wait...
City Problem Type Report Time
United KingdomHartlepool Internet
United KingdomMiddlesbrough Total Blackout
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Marske-by-the-Sea, England

Latest outage, problems and issue reports in Marske-by-the-Sea and nearby locations:

  • lumpss Lisa Harvey (@lumpss) reported from Billingham, England

    Virgin media down 😡

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia Tried this, 3 days to reply per message. Pathetic really, good customer service could compensate for poor phone service but I don’t get either. I get the VM sim for free with my package, I’d rather pay an extra £20 a month elsewhere to make sure I don’t miss important calls

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia Gone through apps,web,hours on phone even my nieces partner who works for you but system down. I am really getting annoyed

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia I have been trying to get problem with my box sorted for 3 weeks now. Cuts out sound only. Still not sorted and all info followed. Gone beyond frustrated now simply unacceptable customer service I want to know where else I can complain to or where can get sorted

  • wanaldinho wayne burnett (@wanaldinho) reported from Middlesbrough, England

    @virginmedia come on guys internet still not working in Middlesbrough

  • KateBaucherel Kate Baucherel (@KateBaucherel) reported from Billingham, England

    @virginmedia It’s been going off intermittently for weeks. I’ve been blaming the devices in the house and changing every cable. You even sent me a new router. Every drop in service resets adapters and loses video calls.

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄

  • Cannygang4 Just me in it (@Cannygang4) reported from Middlesbrough, England

    @mrlamb11 @virginmedia @prodnose I have rang twice this morning. I select option 1 and it diverts to call back WTF. Bring back Grandstand

  • grahamdo Rev Graham Dobinson (@grahamdo) reported from Hartlepool, England

    @virginmedia yet again virgin media is down.

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.

  • Bradley_19_ Bradley Osborne (@Bradley_19_) reported from Hartlepool, England

    @RunnerVi @virginmedia Use their email/live support found on their website.

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia I want my tv service sorting. Just not good enough despite current situation. Second time this fault has occured and fed up of being told “working on it” get it fixed or I leave

  • RobertTamkin94 Robert-Andrew Tamkin (@RobertTamkin94) reported from Stockton-on-Tees, England

    @RMT3N @virginmedia @FortniteGame @SkyUK I’m actually moaning about a service I pay for but I mean it’s not you pays for my bills I do, so piss off keyboard warrior 👏🏻👏🏻👏🏻

  • RaiderOnMixer |Jamie|MightyRaider (@RaiderOnMixer) reported from Redcar, England

    @virginmedia is having problems nationwide by the looks of it , which means I stream tonight unless it is sorted by time I start my usual streams

  • Holgate69 Holgate69 (@Holgate69) reported from Middlesbrough, England

    Here’s a thought. Those poor folk stick in hospital at the moment. No visitors allowed but still been charged #Extortionate amounts for #TVServices How about these companies waiving fees as a goodwill gesture during extremely difficult times #NHS #VirginMedia ##SkyTv

  • bettercallmal ˥ ∀ W (@bettercallmal) reported from Middlesbrough, England

    The country is on lockdown and Virgin Media has been going down all day. Would hate to work for customer service right now.

  • rachyrooroo1 rachy roo roo (@rachyrooroo1) reported from Redcar, England

    @virginmedia hi there is any of your call centres open n I’m not a happy customer

  • wywilko Wendy Wilkinson (@wywilko) reported from Loftus, England

    @virginmedia Morning my partner needs help with sorting out money owed to him as he recommended his son to get virgin media installed he has now been told there is no record of this even though several conversations have taken place can we raise to next level very frustrating 😞

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia I appreciate how stretched you must be but I am a key worker and for over a week jow I an unable to contact you to sort out my tv problem. Hours on phone,via app and web still not solved. Can’t watch tv properly need it sorting pronto please.

  • Cannygang4 Just me in it (@Cannygang4) reported from Middlesbrough, England

    @AF3WT @BBC Would love @virginmedia to be able to contact @virginmedia to cancel my sports/footy channels on @virginmedia which is now not available on @virginmedia. I have tried 3 times today @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported

    @virginmedia I’ve now waited 23 of the 24 hours I was promised I would get a call back in? What’s going on? I need to give notice to my other service provider 😡

  • RobBooth96 Rob Booth (@RobBooth96) reported

    @virginmedia Still says with a member of our team. Its the 2nd complaint I've had to raise for the same issue because it still hasn't been resolved. All down to not fulfilling what was promised when I renewed my package.

  • Hersm5 helen renn (@Hersm5) reported

    @virginmedia I’m having problems with my TiVo box and WiFi code c133 ??

  • mitson33 Kate Mitson (@mitson33) reported

    @virginmedia I have had a letter saying my complaint has ended but I wrote to you as advised within the time so complaint should still be live

  • ShalliwellToon stephen halliwell (@ShalliwellToon) reported

    @virginmedia fibre broadband cables are being laid in camperdown ne12. When will this service go live or is planned to go live?

  • DavidBurns530 David Burns (@DavidBurns530) reported

    @virginmedia Still no help, just keep being told to wait. No explanation as to what's going on, nobody telling me why you have set up direct debits on my account even though the orders were supposedly cancelled.

  • shaunlbaines Shaun Baines (@shaunlbaines) reported

    @virginmedia Yes I tired without successfully contacting anyone. My virginmedia status, is showing a known phone issue in the area. However boardband is showing as ok.......

  • rhodri Rhodri Marsden (@rhodri) reported

    @shoottheducks @virginmedia I was with them for 15 years or more and never had any trouble. In fact I wish they supplied my new house, I'm having a nightmare with Openreach and their merry band of resellers

  • zoezoezoed Zoe (@zoezoezoed) reported

    @virginmedia S6 4. You are disrupting people who are working from home! Have some damn consideration! The others houses aren’t been dug up!

  • dbyrne2112 David Byrne (@dbyrne2112) reported from Birmingham, England

    @virginmedia The issue is happening on the app so it looks like it’s duplicated the laptop using chrome 4 times. 3 of those need removing which I can’t do