Virgin Media

Virgin Media Outage Report in Marske-by-the-Sea, Redcar and Cleveland, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Marske-by-the-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Marske-by-the-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Marske-by-the-Sea, Redcar and Cleveland, England 01/21/2026 11:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Marske-by-the-Sea, Redcar and Cleveland, England

The most recent Virgin Media outage reports came from the following cities: Saltburn-by-the-Sea, Middlesbrough, Hartlepool, Stockton-on-Tees and Redcar.

Loading map, please wait...
City Problem Type Report Time
United KingdomSaltburn-by-the-Sea Internet
United KingdomMiddlesbrough E-mail
United KingdomMiddlesbrough TV
United KingdomMiddlesbrough Total Blackout
United KingdomMiddlesbrough Total Blackout
United KingdomHartlepool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Marske-by-the-Sea, England

Latest outage, problems and issue reports in Marske-by-the-Sea and nearby locations:

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @JohnnyDude1983 @virginmedia The 3rd engineer to visit told me what I need to do and also told me that Virgin Media wont tell me or others what they can do or what the issue is

  • 7Tazy Levi (@7Tazy) reported from Middlesbrough, England

    @Zyqlon @virginmedia WiFi down stairs

  • 13thDukeofWmbm Clive Conway (@13thDukeofWmbm) reported from Middlesbrough, England

    Anyone having broadband connection issues with @virginmedia in Middlesbrough? Nightmare trying to get through to em.

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @TheOnlyElChazmo @maureenbo @virginmedia I got £50 for 8 weeks of crap internet at the start if the lockdown but I had to fight for it Best thing all Virgin customers can do is replace the Superhub 3.0, its even a crap doorstop, solved so many if my issues and now I actually have range on my WiFi

  • wilsopw pete wilson (@wilsopw) reported from Stockton-on-Tees, England

    @virginmedia what the hell is going on with my broadband and WiFi, its been dropping on an hourly basis currently on hold with your call centre for 30 mins listening to your crap music!

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Redcar, England

    @virginmedia need help

  • Formally_Gill Just Gill (@Formally_Gill) reported from New Marske, England

    @virginmedia can you not save your internet outrages for mid week ffs? I hate being a customer.

  • HHannahJohnsonn Hannah🌼 (@HHannahJohnsonn) reported from Hartlepool, England

    not even surprised #virginmedia WiFi is down fully, literally cuts out every day

  • timypeg Tim Pegden (@timypeg) reported from Middlesbrough, England

    Help needed. Why won’t my Ethernet port on my power line adataper have a successful connection to my network switch? (Have virgin media hub) #networking #tplink #virginmedia #ukbroadband

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia @grimegran #Stayconnected the biggest mystery to all Virgin media customers at the moment is how to stay connect to the router and the broadband! Stop promoting ads when your customer service is currently unable to accepts fault reports, 8.5 weeks and counting!

  • KatieDouglas93 𝓓𝓸𝓾𝓰𝓵𝓪𝓼 (@KatieDouglas93) reported from Middlesbrough, England

    Imagine trying to enjoy a football with buffering every 2 minutes virgin media is ****

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Tried already and you actually made it worse, I put up with for half a day and changed everything back to the better (although still poor and not near what I'm paying for) performance yet you still ask me to buy your tech support service lmfao

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Is actually my whole street, I can sit and watch every bodies routers resetting and I assume they are having same speed issues as me

  • Emrah48974877 Emrah (@Emrah48974877) reported from Redcar, England

    @virginmedia Internet down in ts10 area

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @maureenbo @TheOnlyElChazmo @virginmedia Since changing my router I have been getting what I pay for, its brilliant now, can't believe they endure so much pain because of a crap router that they should have changed years ago

  • ItsBowmanTV Bowman (@ItsBowmanTV) reported from Stockton-on-Tees, England

    55 quid a month and virgin media constantly going down. Glad I’m out of contract 🙃🙃

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia @grimegran Im Going to keep replying to all this promoted ads until my internet is fixed, 8 weeks and counting! Terrible routers too, range is embarrassing to be honest and crashes under a pretty minimal load

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Done, I'm now down about 360mbs from where my speed normally is, and just checked, yep can still crash my router using my laptop without trying

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Have had this issue since I joined Virgin

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @brfcsdotcom More than good enough, if you were virgin media I could have guessed at the issue and the fix

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ieuanholland3 Ieuan Holland (@ieuanholland3) reported

    @virginmedia who do I speak too regarding an issue with a bill ?

  • jennybram Jennifer Bramhall (@jennybram) reported

    @virginmedia I’ve posted on your forum, the ‘technical experts’ have said they would of suggested everything you have on here, and everything I have looked up online to solve the issue, also suggested it could a box/app fault ? They have said VM staff would ‘pick it up’ on there???

  • OfficialWizzG WizzG/Brandon (@OfficialWizzG) reported

    @virginmedia how much extra is volt? I pay £26 a month for M200. I'm also an o2 customer. Please could you tell me the new speed and price for this?

  • Corrz Corrina Smith (@Corrz) reported

    @virginmedia is a joke - enquired about cancelling and the fees were going to be £457. Asked for them to be wavered - no confirmation of this. Woke up to no Broadband Sunday and terrible customer service. Had to reinstate into a new deal 🙄 still no broadband this morning!!!

  • namanpurewal Naman Purewal (@namanpurewal) reported

    @virginmedia Never believe a word Virgin media say. I’m still waiting for a response from your CEO’s office.being assured that I will not be charged 161.06 that’s what has happened so after many years I will disconnect

  • DayDreamKing1 Ernest James (@DayDreamKing1) reported

    @virginmedia hi, I’ve checked the service status and it says there’s no issues in my area. But we can’t connect to our 5G WiFi, it’s only giving the option for 2G. It’s been down since 8pm last night.

  • dixonrussell Russell Dixon (@dixonrussell) reported

    Has anyone else in #coventry just lost their #virginmedia internet connection? @virginmedia is this something you're aware of? Could the incoming solar storm have caused any broadband issues?

  • richardhancox richard hancox (@richardhancox) reported

    @virginmedia Tried again this morning, told someone I wanted to cancel, she put me on hold twice then hung up Are the staff trained to do this,?

  • DIB1968 D-IB (@DIB1968) reported

    @virginmedia No. Everytime I get through I get cut off. It’s impossible to speak to someone and get the issue followed through to resolution.

  • paulshaywood Paul Haywood (@paulshaywood) reported

    @virginmedia Hard to summarise as we had to speak to 5 different people - some from Virgin Media and others from O2. Issue still not resolved as we have to call you back on Tuesday