Virgin Media

Virgin Media Outage Report in Marske-by-the-Sea, Redcar and Cleveland, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Marske-by-the-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Marske-by-the-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Marske-by-the-Sea, Redcar and Cleveland, England 10/09/2025 04:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Marske-by-the-Sea, Redcar and Cleveland, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Redcar, Hartlepool, Saltburn-by-the-Sea and Billingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Wi-fi
United KingdomStockton-on-Tees Internet
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Internet
United KingdomRedcar Wi-fi
United KingdomStockton-on-Tees Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Marske-by-the-Sea, England

Latest outage, problems and issue reports in Marske-by-the-Sea and nearby locations:

  • JoBooth10 Jo Booth (@JoBooth10) reported from Stockton-on-Tees, England

    @virginmedia Shame your customer service doesn't have a little more oomph.

  • Formally_Gill Just Gill (@Formally_Gill) reported from Thornaby-on-Tees, England

    @virginmedia If not resolved in a reasonable time frame I will cancel and not pay any cancellation fees as the sale was misleadingly sold

  • PeteYourDoom Peter (@PeteYourDoom) reported from Hartlepool, England

    @virginmedia Wired is fine. Wifi is fine but degrades on the first floor. Never used to be bad so wondering if faulty hub 3 or software change

  • Formally_Gill Just Gill (@Formally_Gill) reported from Thornaby-on-Tees, England

    @virginmedia It's not a service issue. It's never worked. The phone line doesnt appear to be activated

  • HasteukS Sara (@HasteukS) reported from Stockton-on-Tees, England

    @virginmedia Agent has disconnected with no notice, appalling service

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @virginmedia It is a constant problem, mobile telephones say they are connected but arent, firesticks dip in and out, Alexa loses connection, ring door bell only 10ft away has very poor connection, it's been poor for a while each time I ring. I am told it will be fixed and it never is

  • nickeyley Eee-lee (@nickeyley) reported from Billingham, England

    @virginmedia Are you effing kidding me - you're doing it again. Internet has dropped for the second time this month. I wonder what you'd do if I didn't provide payment like you fail to provide service.

  • Formally_Gill Just Gill (@Formally_Gill) reported from New Marske, England

    @virginmedia Absolute joke, basically been told to get stuffed because they have no evidence of the call and offered £10 after being patronised again. Want to cancel, can't unless I pay over £200. Ombudsman it is then.

  • thenatureboiiii cleveland216 (@thenatureboiiii) reported from Redcar, England

    @Monster_minder @virginmedia That's becos the tivo box is a piece of shit

  • wicks_michael Michael Wicks (@wicks_michael) reported from Middlesbrough, England

    @virginmedia I got through Ok! Problem is how long it takes to undertake what seems to be a very simple and straightforward task like removing a TIVO box from your package. You are also way too expensive will be looking at other options shortly 🤔

  • HasteukS Sara (@HasteukS) reported from Stockton-on-Tees, England

    @slimbob12 @virginmedia i know how you feel! I’ve been waiting for over hour and a half!!Appalling service!

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia Issues described nothing to do with my problem. TV goes off after 20 mins. Sound only. New HDMI lead did not solve problem was told to ring back just cannot get anyone to speak to. Can’t watch TV over a week now. Not good

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia I’ve been trying for a week now to get an issue sorted with my TV. Keep getting cut off or not able to get through. Tried e-mail no reply I am now very unhappy,box keeps going sound only every 20 mins. Done all the checks says nothing wrong! Clearly!

  • Formally_Gill Just Gill (@Formally_Gill) reported from Thornaby-on-Tees, England

    @virginmedia Just raised a new complaint via the website

  • MickDude MickDude (IndiePenDude) (@MickDude) reported from Redcar, England

    So my @virginmedia V6 box is sat with an orange light on and no apps work My broadband has gone off about 15 times in the last 2 weeks but the Service Status and online equipment check says everything is fine!!!! AGAIN!! #Rubbish

  • Formally_Gill Just Gill (@Formally_Gill) reported from Thornaby-on-Tees, England

    @virginmedia Hello, it's it relation to a package, phone, TV and broadband. I have received no communication what so ever on relation to this since logging the complaint.

  • Formally_Gill Just Gill (@Formally_Gill) reported from New Marske, England

    @virginmedia yet to be contacted regarding a complaint I made 2 weeks ago. Didn't get the he complaint reference because the women was rude, the second person I spoke to assured me it had been logged and to allow a few days for it to be looked into.

  • richardbridge1 Richard Bridge (@richardbridge1) reported from Staithes, England

    @virginmedia can you tell me how to set up my TiVo box to allow streaming downloads when I am away from my home network

  • MickDude MickDude (IndiePenDude) (@MickDude) reported from Redcar, England

    @virginmedia broadband down again!!!

  • gaussey 𝙼𝚒𝚌𝚑𝚊𝚎𝚕 (@gaussey) reported from Redcar, England

    @virginmedia it’s a terrible state of affairs when you have to be told by an engineer there’s been an area fault for two weeks and you don’t know what is causing it or how to fix it.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jackreed08 Jack Reed (@jackreed08) reported from Bromley, England

    @virginmedia So I paid more for HD and got a worse service! It’s never ending can’t wait to go back to sky!

  • MattS_121098 Matt🎅🏼🎄 (@MattS_121098) reported

    Me: Contacts Virgin Media to ask about problems with Wifi and TV Virgin Media: Check out our website Couldn’t make this utter shite up

  • jonturpin2 Jonathon Turpin (@jonturpin2) reported

    @virginmedia Anyone wanting a broadband provider, steer clear of Virgin as they currently unable to acknowledge or fix any network faults.

  • tomwilkins79 Tom Wilkins (@tomwilkins79) reported

    @jamiepattenden1 @SkySportsBoxing @virginmedia Their customer service is terrible.

  • BaldockDom Dom (@BaldockDom) reported

    @virginmedia virgin keeps going down

  • vintage891 ThisIsVintage (@vintage891) reported

    @virginmedia I have been trying to call you for months to cancel my landline subscription but nobody ever answers. Why is this option not available online?

  • lordarchanfel Ray Robinson (@lordarchanfel) reported

    @virginmedia I'm going to start charging yous for mobile hotspotting. I think I've used my mobile hotspot more times than I've used your poor excuse of ******* provider

  • LucyLucyellwood Lucy Ellwood (@LucyLucyellwood) reported

    @virginmedia No thanks. We want to talk to a human but it’s not possible with your so-called communications company. I don’t expect to solve this but I hope others will note this cautionary tale! We will cancel the contact and try another utility company.

  • L0ughn3y FutureChaser (@L0ughn3y) reported

    @virginmedia horrible customer service as usual from Virgin, an hour on hold to have a rude CSA tell me that my issue doesn’t happen the way it happens. Hangs up on me, and then calls back only to hang up again.

  • mr_fillyjonk Andy Velma McC (@mr_fillyjonk) reported

    Losing the plot with @virginmedia customer service. For the 9th day in a row they can only repeat that my rescheduled pre-pull is DEFINITELY happening today and I need to wait till the end of the day. And then what? Exactly the same chat tomorrow?