Virgin Media Outage Report in Staithes, North Yorkshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Staithes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staithes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Staithes, North Yorkshire, England
The most recent Virgin Media outage reports came from the following cities: Redcar and Saltburn-by-the-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Redcar |
Internet | |
| Saltburn-by-the-Sea |
Internet | |
| Redcar |
Wi-fi | |
| Saltburn-by-the-Sea |
TV | |
| Saltburn-by-the-Sea |
TV | |
| Saltburn-by-the-Sea |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Staithes, England
Latest outage, problems and issue reports in Staithes and nearby locations:
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David Lumb Writer
(@LumbWriter) reported
from
Redcar, England
@virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out
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Michelle Coleman
(@stumpy1982) reported
from
Redcar, England
@virginmedia please sort the red button out!!!! There’s always issues! Wrong commentary on the red button games!
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BoroMike
(@MrTaylorM) reported
from
New Marske, England
Looks like #virginmedia is down again in New Marske. If it’s preventative maintenance they should tell us.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Rebooting does nothing and service status page says nothing and if it was to do with that it would mean you owe me 5 years worth of credit notes
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andrea mcdonald
(@AndreaAndymac) reported
from
Redcar, England
@virginmedia any chance of speaking to a human regarding my television service
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia No, just continue to ignore me as they have no idea how to fix it
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andrea mcdonald
(@AndreaAndymac) reported
from
Redcar, England
@virginmedia again I have to go through social media to contact your company. I need to speak with a human regarding your poor customer service
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andrea mcdonald
(@AndreaAndymac) reported
from
Redcar, England
@virginmedia No it wasn't. I want to do it when it's convenient for me not virgin media. Thanks for nothing..As well as expecting the customer to do all the work installing the equipment you making the decisions without consultation.Seriously thinking about my 14 day change of mind now.
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julia millington
(@MillingtonJulia) reported
from
Marske-by-the-Sea, England
@virginmedia please can you confirm is there a wifi connection problem in the TS11 area?
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"
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Sarah-Louise Wilkinson
(@Sarahlw_95) reported
from
New Marske, England
@virginmedia is it normal practice for your employees to shout at customers down the phone and then hang up?
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I wouldn't recommend your media connect app its awful, the booster you sent out does exactly zero, as for blackspots around the house that would be anywhere in the house more than 1.5m from the hub, all the software in the world won't polish the turn you call a superhub
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AllpointsTV - Jamie
(@AllpointsTV) reported
from
Guisborough, England
@virginmedia Yes , and it says no issues and then asks to check my equipment , this test says there is an issue with my equipment and I should check again in 24 hours so an engineer can be arranged . This has now been saying check back in an hour for the last two hours
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0
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𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻
(@john_watson_) reported
from
Redcar, England
@virginmedia @dakotafiction Same here ts10, broadband is down, your status says no issues!
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Chloe
(@chlowilson__) reported
from
Redcar, England
Virgin media wifi is down again.. surprise, surprise
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Adam Cree
(@Arcamede) reported
from
Redcar, England
@virginmedia are you having any issues in the North East at all? Our Internet has been awful for the past week!
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𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻
(@john_watson_) reported
from
Redcar, England
@virginmedia @dakotafiction And still website says no issues!!
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AllpointsTV - Jamie
(@AllpointsTV) reported
from
Guisborough, England
@virginmedia so trying to get an engineer to fix my 1gb internet after days of it running at sub 200mb and disconnecting at midnight it’s now been off for over a day . I just kept being told try again in one hour
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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kak0337 💙
(@kak0337) reported
@virginmedia @VirginMediaNews When will you have the internet fixed and running again please? Need to tell my boss when I can actually do the work I’m being paid for. (And when you’ll do the work I’m paying you for) #virginmedia #OutageUpdate #outage
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Ronnie De Guzman
(@RonnieD88779995) reported
@virginmedia Like what I said, it occurs throughout the day. In the middle of the day most of the time I get disconnected from my meetings cos of poor connection or no wifi. Kids would be screaming while online schooling cos no wifi. Middle of the night I sometimes no connection.
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Streetspectre
(@streetspectre) reported
@virginmedia My system can’t access some websites streaming services or email in N6 LONDON. I can’t even get on the virgin media pages to check service status. I rebooted and checked wires..What is going on?…It was slow yesterday but now it’s just weird.
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Victoria Roberts
(@VHBRoberts) reported
@virginmedia Issues in N10 and N8. Nothing listed on website...which I can only access using data from my phone as it won’t load on computer. Having to pay BT for internet so we can still work! What is the issue @virginmedia !
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Lu
(@_____Lu____) reported
Hey @virginmedia is there a known issue in Portsmouth? We have sound but no picture when we turn the box on. On all channels!
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Ste
(@Whely__) reported
@virginmedia I’ve logged a complaint (C-250221488) where you can read all about it. For a Media company you should really start using the internet to service your customers.
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kak0337 💙
(@kak0337) reported
@virginmedia @CarersUK Your internet is down again for large parts of London
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@virginmedia No they asked me to do some checks which I did then never got a response again. This has been going on weeks now.
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Erica Buist
(@ericabuist) reported
@virginmedia 😮 I did miss it!! Sorry! Damn settings filter out replies from anyone who doesn’t follow me. This is usually a good thing. Apologies! Thank you. x
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Jon C #BlackLivesMatter
(@jonc1980) reported
@virginmedia It didn’t give me the option - it said goodbye and the call terminated. Can you advise what buttons I can press when I call to get through the automated system to speak to someone? This is terrible customer service.