Virgin Media Outage Report in Staithes, North Yorkshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Staithes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staithes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Staithes, North Yorkshire, England
The most recent Virgin Media outage reports came from the following cities: Saltburn-by-the-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Saltburn-by-the-Sea |
Internet | |
| Saltburn-by-the-Sea |
Internet | |
| Redcar |
Internet | |
| Saltburn-by-the-Sea |
Internet | |
| Redcar |
Wi-fi | |
| Saltburn-by-the-Sea |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Staithes, England
Latest outage, problems and issue reports in Staithes and nearby locations:
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MickDude (IndiePenDude)
(@MickDude) reported
from
Redcar, England
So my @virginmedia V6 box is sat with an orange light on and no apps work My broadband has gone off about 15 times in the last 2 weeks but the Service Status and online equipment check says everything is fine!!!! AGAIN!! #Rubbish
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Just Gill
(@Formally_Gill) reported
from
New Marske, England
@virginmedia It was WiFi only, service status wasn't showing any issue, as mentioned, it has appeared to of resolved itself now.
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Daniel Hill
(@DanielHill21) reported
from
Redcar, England
@virginmedia need help
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rachy roo roo
(@rachyrooroo1) reported
from
Redcar, England
@virginmedia hi there is any of your call centres open n I’m not a happy customer
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I have, many many times and it always comes back to same, yet I'm down about 80mbs this morning, I've restarted my router today already because I switched my laptop on (everytime), and I can also crash my router with 1 device almost at will
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Tried already and you actually made it worse, I put up with for half a day and changed everything back to the better (although still poor and not near what I'm paying for) performance yet you still ask me to buy your tech support service lmfao
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Holly, like the tree
(@EnticknapHolly) reported
from
Skelton and Brotton, England
@virginmedia @Virgin_Victoria I was told it would be delivered today. I got the yodel app, which has informed me its tomorrow. Not good, when I actually called up Virgin to cancel my contract. Its not the best way to keep a customer whose on the edge of leaving you.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia @grimegran #Stayconnected the biggest mystery to all Virgin media customers at the moment is how to stay connect to the router and the broadband! Stop promoting ads when your customer service is currently unable to accepts fault reports, 8.5 weeks and counting!
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|Jamie|MightyRaider
(@RaiderOnMixer) reported
from
Redcar, England
@virginmedia is having problems nationwide by the looks of it , which means I stream tonight unless it is sorted by time I start my usual streams
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Is actually my whole street, I can sit and watch every bodies routers resetting and I assume they are having same speed issues as me
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Done, I'm now down about 360mbs from where my speed normally is, and just checked, yep can still crash my router using my laptop without trying
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Drake
(@LiamMDrake) reported
from
Redcar, England
@virginmedia are you going to fix this issue surrounding the routers blocking access to Fifa / EA sports
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia @grimegran Im Going to keep replying to all this promoted ads until my internet is fixed, 8 weeks and counting! Terrible routers too, range is embarrassing to be honest and crashes under a pretty minimal load
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Wendy Wilkinson
(@wywilko) reported
from
Loftus, England
@virginmedia Morning my partner needs help with sorting out money owed to him as he recommended his son to get virgin media installed he has now been told there is no record of this even though several conversations have taken place can we raise to next level very frustrating 😞
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I dont mean to be rude but I can tell you now the option to text was not on the "contact us" page I visited on your website, but I see it's just a text option to the live chat anyway so this will be a waste of my time but texting now
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia @bethanymiah_ I'll save you both some time there and tell you now that you will be able to make no difference whatsoever, the hubs have always been awful and it seems they have got worse since lockdown, maybe they can catch Covid too
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𝙼𝚒𝚌𝚑𝚊𝚎𝚕
(@gaussey) reported
from
Redcar, England
@virginmedia it’s a terrible state of affairs when you have to be told by an engineer there’s been an area fault for two weeks and you don’t know what is causing it or how to fix it.
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MickDude (IndiePenDude)
(@MickDude) reported
from
Redcar, England
@virginmedia broadband down again!!!
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia @grimegran You have been awful since the lockdown, yet I keep seeing these hopeful ads that just wind me up as anyone currently on you service knows that it is currently a joke. Yesterday was the first time since the lockdown started that I didnt lose connection at all or have router fail
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Richard Bridge
(@richardbridge1) reported
from
Staithes, England
@virginmedia can you tell me how to set up my TiVo box to allow streaming downloads when I am away from my home network
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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maiella
(@maiellamipiace) reported
from
Gloucestershire, England
@virginmedia I already did your survey but you knew what I thought when you tried to force me to take on an 18 month contract after my original one ended. You treat customers like a cash crop. I make sure to tell everyone not to use you. You could have kept my business when I move but not now
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Mick McCoy
(@mickjmccoy) reported
@virginmedia Wireless. Through volt benefits was sent a hub4 only to find the connect app isn’t compatible. Am reading I should be eligible for Wi-Fi pods but haven’t received any. Feels like service has gone backwards rather than benificial.
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Jordan Jones
(@jojon3s) reported
@virginmedia Our service was cut off three days before the agreed date, and we had 5 and a half hours of back and forth over WhatsApp yesterday only for the issue to still not be resolved before the end of the day. No one is addressing it yet this morning. I work from home, I need internet.
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Jordan Jones
(@jojon3s) reported
@virginmedia We never received any confirmation that our service has been reactivated though. I will continue to reboot, but I don't think the issue's actually been addressed yet. Not having internet is a pretty huge obstacle to me doing my job. It's been over 16 hours since we reported it.
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Rhys Jones
(@RhysJones_Actor) reported
The irony of my direct debit leaving my account for virgin media whilst my internet is down, is not lost on me. Honestly.
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Tim Collins
(@TimColl46016167) reported
@virginmedia The standard referral to waste several hours waiting to not get an answer from customer service then. You guys might actually join the 21st century some time.
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nico⁷
(@mygluv_) reported
the wifi is down again bestie fix it pls @virginmedia
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Tamworth Tory Fighter
(@TamworthFighter) reported
@virginmedia The cable box into the house is hanging off the wall , but as service is showing as fine no one is sent out. Its not fine , intermittent broadband constantly. My bill has just gone up , I'm disabled & can do without the stress of calling tbh
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Mickela Sonola is editing
(@MickInterrupted) reported
@virginmedia What I did get this time was an increase in the bill for a service I'm not even getting! Beyond frustrating and I'm curious to know if this is a common issue and how others resolve it. Legal action?
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Stacey
(@_oxstacey) reported
@virginmedia Was just speaking to a customer service agent, said I wanted to make a complaint they ended the call?