Virgin Media Outage Report in Staithes, North Yorkshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Staithes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staithes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Staithes, North Yorkshire, England
The most recent Virgin Media outage reports came from the following cities: Saltburn-by-the-Sea and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Saltburn-by-the-Sea |
Internet | |
| Redcar |
Wi-fi | |
| Saltburn-by-the-Sea |
TV | |
| Saltburn-by-the-Sea |
TV | |
| Saltburn-by-the-Sea |
TV | |
| Saltburn-by-the-Sea |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Staithes, England
Latest outage, problems and issue reports in Staithes and nearby locations:
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Just Gill
(@Formally_Gill) reported
from
Redcar, England
@virginmedia seriously, a price increase?! Only renewed my contract 2 months ago and for more than I've ever paid! Of course, no customer service available either. Ridiculous!
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Yes I'm aware, they have just hung up on me again after an hour without even a real person, 6 times now and thats why I was asking for @richardbranson number, your sales guys don't seem to have any issues calling me though #JustSaying
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@NathHawkeswood @virginmedia Twitter cant help, phoning cant speak to anyone, text service in an endless loop, chat service online is also an endless loop I need to speak with line faults and they aren't even an option on the automated phone service so I'm really screwed
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia No errors, never is, yet everyday at least once my net goes off, normally for 10 minutes sometimes for up to 4 or 5 hours, cant remember last time I made it 24 hours with no down time
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
Not a lover of call centres and thought that they didn't really offer any customer service of any real value, then you have the likes of @virginmedia and @Hermesparcels that seem to want to upset customers. That said, credit to @NespressoUK, was blown away with your service
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia can you advise the next time I will be able to receive your broadband for a period of 24 hours or more without it going down? #StayConnected #IfYouCan
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James Poole
(@JamesPoole10) reported
from
Redcar, England
@virginmedia appalling in Redcar. No service all afternoon on Broadband & TV. I've lost 2 hours work. Phoned the call centre. Minimum recompense if any by the sounds of it.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@maureenbo @TheOnlyElChazmo @virginmedia Since changing my router I have been getting what I pay for, its brilliant now, can't believe they endure so much pain because of a crap router that they should have changed years ago
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@TheOnlyElChazmo @maureenbo @virginmedia I got £50 for 8 weeks of crap internet at the start if the lockdown but I had to fight for it Best thing all Virgin customers can do is replace the Superhub 3.0, its even a crap doorstop, solved so many if my issues and now I actually have range on my WiFi
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𝗠𝙞𝖼𝗵𝖺𝙚𝗅 𓆤
(@gaussey) reported
from
Redcar, England
@FoolRare @virginmedia Thanks, service status is down and wondered if it was just my hub dying.
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Just Gill
(@Formally_Gill) reported
from
New Marske, England
@virginmedia can you not save your internet outrages for mid week ffs? I hate being a customer.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@brfcsdotcom More than good enough, if you were virgin media I could have guessed at the issue and the fix
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@AhDeluxe @virginmedia Was it the 10 minute off or the 4/5 hour cut? Never anything inbetween in my experience
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𝗠𝙞𝖼𝗵𝖺𝙚𝗅 𓆤
(@gaussey) reported
from
Redcar, England
@virginmedia No, everything is fine thanks, the outage only lasted two hours.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@KEESH1984 @virginmedia 8 days of that, we not heard fro you for a while youbstill need to speak to someone? OK let's start the whole thing again Chuffing useless, what they offer is not customer service its hope it fixes itself before anyone notices or leaves
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Have had this issue since I joined Virgin
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@JohnnyDude1983 @virginmedia The 3rd engineer to visit told me what I need to do and also told me that Virgin Media wont tell me or others what they can do or what the issue is
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Emrah
(@Emrah48974877) reported
from
Redcar, England
@virginmedia Internet down in ts10 area
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Let me ask, so you know how long the line is to speak to technical support? Have you tried using the text service and online chat? I have all at the same time and after 8 days I still hadn't spoke with anyone, you are unable to support your services
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Elisabeth Basford / Write On Ejaleigh Blog!
(@ejaleigh) reported
@virginmedia Spent most of the afternoon waiting to speak to you about the 25% increase on my bill only to have the phone put down on me as soon as I get through.
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Nick
(@BarovianPeasant) reported
@TruthTeller1909 @pryorandy @virginmedia I wish student houses didn't all use VM to be honest, it's seriously awful
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Walk With Women
(@iwdWalk) reported
@virginmedia Pls note how upsetting it is for #disabled people to constantly fight for the most basic rights And how humiliating it is to never be taken seriously. @virginmedia have made a very proud & intelligent woman feel helpless & further disabled.
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Michelle Purse
(@michellempurse) reported
@amypackham15 @virginmedia @SkyUK It’s pretty shocking. Three days ago I actually got a customer service agent to agree their contract amd technwas woefully out of date but couldn’t do anything and no one available to transfer me to.
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Chris Hedley
(@Heedley94) reported
@virginmedia 64 down and 11 up
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alex
(@holleyalex) reported
Imagine if @virginmedia actually had customer support
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Asuka
(@_AsukaLangley) reported
Thank you @virginmedia after 4 months of back and fourth we have finally fixed the issue with my Hub 3 thanks to your Super Intelligent WIFI pods Very kind ******* the phone was committed to solving the issue goes to show there is a human on the other end and not a robot! 🥰
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Polly James
(@PollyJames) reported
@annamazz @virginmedia They are awful! Had to leave in the end! Good luck getting it sorted! All they wanna do is chat on bloody we chat which is shite
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Ben Morales Frost
(@BenFrostMusic) reported
@virginmedia UPDATE: I'm now talking with the SIXTH customer service rep on Whatsapp, and they've asked all the same questions *again*. I tried calling you the other day but you there was a 4 hour queue. I have asked over TEN times to end my contract and it has not happened.
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Metal Gear Ray
(@RayTheJedi) reported
@Atikur_ @virginmedia @Rossboddingtons Not tried it yet. What a solution though, “just use your phone buddy”