Virgin Media Outage Report in Staithes, North Yorkshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Staithes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Staithes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Staithes, North Yorkshire, England
The most recent Virgin Media outage reports came from the following cities: Saltburn-by-the-Sea and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Saltburn-by-the-Sea |
Internet | |
| Saltburn-by-the-Sea |
Internet | |
| Redcar |
Internet | |
| Saltburn-by-the-Sea |
Internet | |
| Redcar |
Wi-fi | |
| Saltburn-by-the-Sea |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Staithes, England
Latest outage, problems and issue reports in Staithes and nearby locations:
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AllpointsTV - Jamie
(@AllpointsTV) reported
from
Guisborough, England
@virginmedia Yes , and it says no issues and then asks to check my equipment , this test says there is an issue with my equipment and I should check again in 24 hours so an engineer can be arranged . This has now been saying check back in an hour for the last two hours
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Sarah-Louise Wilkinson
(@Sarahlw_95) reported
from
New Marske, England
@virginmedia is it normal practice for your employees to shout at customers down the phone and then hang up?
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I wouldn't recommend your media connect app its awful, the booster you sent out does exactly zero, as for blackspots around the house that would be anywhere in the house more than 1.5m from the hub, all the software in the world won't polish the turn you call a superhub
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BoroMike
(@MrTaylorM) reported
from
New Marske, England
Looks like #virginmedia is down again in New Marske. If it’s preventative maintenance they should tell us.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Rebooting does nothing and service status page says nothing and if it was to do with that it would mean you owe me 5 years worth of credit notes
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AllpointsTV - Jamie
(@AllpointsTV) reported
from
Guisborough, England
@virginmedia so trying to get an engineer to fix my 1gb internet after days of it running at sub 200mb and disconnecting at midnight it’s now been off for over a day . I just kept being told try again in one hour
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Mainly wireless but wired issues too
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Adam Cree
(@Arcamede) reported
from
Redcar, England
@virginmedia are you having any issues in the North East at all? Our Internet has been awful for the past week!
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andrea mcdonald
(@AndreaAndymac) reported
from
Redcar, England
@virginmedia any chance of speaking to a human regarding my television service
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia No, just continue to ignore me as they have no idea how to fix it
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andrea mcdonald
(@AndreaAndymac) reported
from
Redcar, England
@virginmedia No it wasn't. I want to do it when it's convenient for me not virgin media. Thanks for nothing..As well as expecting the customer to do all the work installing the equipment you making the decisions without consultation.Seriously thinking about my 14 day change of mind now.
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Michelle Coleman
(@stumpy1982) reported
from
Redcar, England
@virginmedia please sort the red button out!!!! There’s always issues! Wrong commentary on the red button games!
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0
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Just Gill
(@Formally_Gill) reported
from
New Marske, England
@virginmedia I rang after the email and they assured me they have applied a discount and would stay the same price for my contract. I agreed a fix price and if that's not what I got then I have been lied too, which is a miss sale and the ombudsman will be contacted, again.
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David Lumb Writer
(@LumbWriter) reported
from
Redcar, England
@virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out
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andrea mcdonald
(@AndreaAndymac) reported
from
Redcar, England
@virginmedia again I have to go through social media to contact your company. I need to speak with a human regarding your poor customer service
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Chloe
(@chlowilson__) reported
from
Redcar, England
Virgin media wifi is down again.. surprise, surprise
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved
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julia millington
(@MillingtonJulia) reported
from
Marske-by-the-Sea, England
@virginmedia please can you confirm is there a wifi connection problem in the TS11 area?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
.
(@AkheMalik) reported
@virginmedia Yes I do have the app and I’ve checked. There are blackspots present. They told me they’d order the boosters free of charge. I’m paying for a service that I’m not receiving.
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Customer Service
(@vmbusinesshelp) reported
@robtongeman @ThatProgrammerr @vmbusiness I am sorry to hear you are having issues, please contact our Faults Team on 0800 052 0800, opt 3.
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Rob McGowan
(@Urzzz) reported
@virginmedia No, politely told I will call Virginmedia to confirm this and they put the receiver down.
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Aleksandra Himiceva
(@AHimiceva) reported
@virginmedia Your policy is unreasonable, you can’t just compensate for full days of loss of service. I have had 2-3 hours a day for around 10 days now, consistently. Time to change a network provider
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PH
(@i_see_double) reported
@virginmedia internet been down for an hour now, can you please advise what’s going on? Not good when trying to work from home.
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Hayley Fenton
(@xHayleyMilburnx) reported
@virginmedia our internet is down (again), if we call we get a pre recorded message stating we have been told about this outage... we haven’t been told! It’s not acceptable when working from home. Can someone give us an update please? CM12 area!
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#NoPressure
(@Lifeisacanvas1) reported
@virginmedia Well thats what it says kn the msging service. And in 3 days i badically told someone my problem and thats as far as we got. Ill try the phone again, but if i cant get through this time im cancelling everything. I still have a few days cooling off period.
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Robert Fenner
(@lyoncomms) reported
@virginmedia There was a local power outage, just for a few seconds, but since then, our phone circuit has been dead. We tried every handset in every socket.
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Stewart Lewis
(@StewartLewis2) reported
@virginmedia No. Going back to the text message service on Saturday and holding on for 90 minutes, I was finally informed of a (non-negotiable, apparently) appointment on 8 Dec. Another difficult and unreasonable delay, which I hoped to discuss on the promised call.
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uoʇɹǝɥʇǝɹq ʞɐz
(@ZAKBRETHERTON) reported
@virginmedia Have done but this is a daily issue.