Virgin Media Outage Report in Saltburn-by-the-Sea, Redcar and Cleveland, England
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The latest reports from users having issues in Saltburn-by-the-Sea come from postal codes TS12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saltburn-by-the-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltburn-by-the-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Saltburn-by-the-Sea, Redcar and Cleveland, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Hartlepool, Saltburn-by-the-Sea and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Internet | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Internet | |
| Hartlepool |
Internet | |
| Middlesbrough |
TV |
Community Discussion
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Virgin Media Issues Reports Near Saltburn-by-the-Sea, England
Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:
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Cj .
(@luis70105) reported
from
Middlesbrough, England
Spend a fortune every month for @virginmedia tv and sky, BT sport and guess what somebody has sold most the games in December to amazon prime , absolutely disgraceful , thanks @virginmedia one unhappy customer. Leaving in the morning , you can count on it. What am I paying for!
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James Willson
(@theJamesWillson) reported
from
Hartlepool, England
@virginmedia ...just received a letter from VM saying there is nothing they can do re the Virgin TV Go app not working...and here's me thinking it was part of my deal🤔
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MickDude (IndiePenDude)
(@MickDude) reported
from
Redcar, England
So my @virginmedia V6 box is sat with an orange light on and no apps work My broadband has gone off about 15 times in the last 2 weeks but the Service Status and online equipment check says everything is fine!!!! AGAIN!! #Rubbish
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Peter
(@PeteYourDoom) reported
from
Hartlepool, England
@virginmedia Wired is fine. Wifi is fine but degrades on the first floor. Never used to be bad so wondering if faulty hub 3 or software change
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Just Gill
(@Formally_Gill) reported
from
New Marske, England
@virginmedia It was WiFi only, service status wasn't showing any issue, as mentioned, it has appeared to of resolved itself now.
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Richard Bridge
(@richardbridge1) reported
from
Staithes, England
@virginmedia can you tell me how to set up my TiVo box to allow streaming downloads when I am away from my home network
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MickDude (IndiePenDude)
(@MickDude) reported
from
Redcar, England
@virginmedia broadband down again!!!
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Danny Taylor
(@DannyTaylorDT) reported
from
Middlesbrough, England
After winning 37/37 in the Newcastle #ePL across the groups and the playoffs, I lose in the semi finals and won’t be at the grand final. Hard to describe the conditions I’ve just had to play in due to EA’s issue with Virgin Media, but this really has broken me
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Benjamin Clarkson
(@Benjiffy) reported
from
Stainton and Thornton, England
So @virginmedia offer 3x the broadband speed for new customers for the same price I've paid for a year, but offer me the same bundle I've had for a year for £5 more, or an extra £23 for the new customer one. Next company to put fibre in my area has a new customer waiting.
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Adam McClelland
(@adam_mcclelland) reported
from
Stainton and Thornton, England
Hazel from customer relations at @virginmedia. Rude. Obstructive and defensive! Scare mongering into staying with Virgin! Glad I called instead of my 78yr old grandfather!
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Michael Wicks
(@wicks_michael) reported
from
Middlesbrough, England
@virginmedia Yeh had to call customer support not amused no TV, Phone or Broadband in our area. Engineer on route 😡
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Just Gill
(@Formally_Gill) reported
from
New Marske, England
@virginmedia yet to be contacted regarding a complaint I made 2 weeks ago. Didn't get the he complaint reference because the women was rude, the second person I spoke to assured me it had been logged and to allow a few days for it to be looked into.
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cleveland216
(@thenatureboiiii) reported
from
Redcar, England
@Monster_minder @virginmedia That's becos the tivo box is a piece of shit
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Danny Taylor
(@DannyTaylorDT) reported
from
Middlesbrough, England
@AndyP5693 @ConnorBagan @virginmedia Yeah I checked it, problem in the area, estimated fix by 15:00 💩
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Holly, like the tree
(@EnticknapHolly) reported
from
Skelton and Brotton, England
@virginmedia @Virgin_Victoria I was told it would be delivered today. I got the yodel app, which has informed me its tomorrow. Not good, when I actually called up Virgin to cancel my contract. Its not the best way to keep a customer whose on the edge of leaving you.
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Just Gill
(@Formally_Gill) reported
from
New Marske, England
@virginmedia Absolute joke, basically been told to get stuffed because they have no evidence of the call and offered £10 after being patronised again. Want to cancel, can't unless I pay over £200. Ombudsman it is then.
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𝙼𝚒𝚌𝚑𝚊𝚎𝚕
(@gaussey) reported
from
Redcar, England
@virginmedia it’s a terrible state of affairs when you have to be told by an engineer there’s been an area fault for two weeks and you don’t know what is causing it or how to fix it.
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Drake
(@LiamMDrake) reported
from
Redcar, England
@virginmedia are you going to fix this issue surrounding the routers blocking access to Fifa / EA sports
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Michael Wicks
(@wicks_michael) reported
from
Middlesbrough, England
@virginmedia I got through Ok! Problem is how long it takes to undertake what seems to be a very simple and straightforward task like removing a TIVO box from your package. You are also way too expensive will be looking at other options shortly 🤔
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Danny Taylor
(@DannyTaylorDT) reported
from
Middlesbrough, England
@DrussSkilgannon Don’t know mate I didn’t play after what happened in the qualifier. It’s a problem between EA and Virgin Media apparently
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Katie Platt
(@katiemp89) reported
@LornaCWells @virginmedia @Ofcom ******* disgusting I’ve just been cut off after 36 minutes, they definitely do it on purpose so you don’t leave. I’ll be cancelling the DD either way. My ex signed us up to Virgin wish he’d never done it
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Rafael S.
(@ChampionsVinyls) reported
@virginmedia No. I was having a very intermixed connectivity until yesterday when completely stopped. Followed the steps to reset router and now iI am not able to see the signal to connect in any device and the router shows a white solid light, never intermittent while I try to reset etc.
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Bryan Forbes
(@Bryanforbes932) reported
@virginmedia Might want to change the IVR then to tell customers. DM me if you want my consultancy fee to come in a sort your customer service out.
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Carol Williamson
(@carolwilliamson) reported
@virginmedia Thank you for your prompt response but the status check says there’s no issues! Useless
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Craig
(@Blue_Snida) reported
@virginmedia I've used the text and WhatsApp service which is a far better experience
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Katie Platt
(@katiemp89) reported
@CFCJxck98 @virginmedia Hahahhaa they don’t answer when you want to cancel. I’m up to half an hour now. Be cancelling my direct debit if no one answers I’ve got a new service set up anyway, prices are a joke
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be nice to each other
(@Peace4Love121) reported
@virginmedia @gretna02 What a load of bull **** you are lying to your customers over and over again
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Banksy
(@seank1979) reported
@virginmedia I havent been able to get through to a human on whatsapp or the phone for 2 weeks today. Shocking service.
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Lorna Wells
(@LornaCWells) reported
@Ofcom have you seen the poor service currently being offered by @virginmedia ? Not answering the phone to people trying to cancel contracts but able to answer to upgrades.
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Rafael S.
(@ChampionsVinyls) reported
@virginmedia No. I was having a very intermittent connectivity until yesterday when completely stopped. Followed the steps to reset router and now I’m not able to see the signal to connect in any device and the router shows a white solid light, never intermittent while I try to reset etc.