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Virgin Media

Virgin Media outages and service status in Saltburn-by-the-Sea, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Saltburn-by-the-Sea, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jul 10, 11:47 PM GMT+1.
  • 42% Internet (42%)
  • 25% Wi-fi (25%)
  • 17% TV (17%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saltburn-by-the-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltburn-by-the-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 13: Problems at Virgin Media

Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Saltburn-by-the-Sea, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, and Hartlepool.

CityProblem TypeReport Time
Hartlepool TV 3 days ago
Middlesbrough Internet 4 days ago
Middlesbrough Wi-fi 5 days ago
Hartlepool Wi-fi 7 days ago

Nearby cities with recent reports

Middlesbrough

3 recent signals

3 days ago
Hartlepool

2 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Saltburn-by-the-Sea, England

Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia I dont mean to be rude but I can tell you now the option to text was not on the "contact us" page I visited on your website, but I see it's just a text option to the live chat anyway so this will be a waste of my time but texting now

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia @grimegran #Stayconnected the biggest mystery to all Virgin media customers at the moment is how to stay connect to the router and the broadband! Stop promoting ads when your customer service is currently unable to accepts fault reports, 8.5 weeks and counting!

  • john_watson_
    ๐•๐• ๐•™๐•Ÿ ๐•Ž๐•’๐•ฅ๐•ค๐• ๐•Ÿ ๐ŸŽง๐ŸŽ™๐Ÿ“ป (@john_watson_) reported from Redcar, England

    @dakotafiction @virginmedia Just want an eta of when this will be completed or resolved, can't even watch the firestick! It's obviously an issue looking at the amount of comments on Facebook.

  • john_watson_
    ๐•๐• ๐•™๐•Ÿ ๐•Ž๐•’๐•ฅ๐•ค๐• ๐•Ÿ ๐ŸŽง๐ŸŽ™๐Ÿ“ป (@john_watson_) reported from Redcar, England

    @PandOminous @virginmedia Same here also TS10, no communication from @virginmedia as to whether it's down to the issues in Roseberry Square, and 3 to 4 network vans at the box, a car went in to it apparently. Even just an eta of when service will be restored would help!

  • wicks_michael
    Michael Wicks (@wicks_michael) reported from Middlesbrough, England

    @virginmedia whatโ€™s going on with your website unable to access via my O2 or Vodafone mobile network. No problems with any other websites ๐Ÿ˜ก

  • john_watson_
    ๐•๐• ๐•™๐•Ÿ ๐•Ž๐•’๐•ฅ๐•ค๐• ๐•Ÿ ๐ŸŽง๐ŸŽ™๐Ÿ“ป (@john_watson_) reported from Redcar, England

    @DanWalk32531219 @virginmedia Just checked at 2am, finally back up again, though poor speeds on a speed test, hopefully will improve by the morning ๐Ÿคž

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia No errors, never is, yet everyday at least once my net goes off, normally for 10 minutes sometimes for up to 4 or 5 hours, cant remember last time I made it 24 hours with no down time

  • AndreaAndymac
    andrea mcdonald (@AndreaAndymac) reported from Redcar, England

    @virginmedia again I have to go through social media to contact your company. I need to speak with a human regarding your poor customer service

  • Formally_Gill
    Just Gill (@Formally_Gill) reported from Redcar, England

    @virginmedia seriously, a price increase?! Only renewed my contract 2 months ago and for more than I've ever paid! Of course, no customer service available either. Ridiculous!

  • lenJunier
    *** Junier (@lenJunier) reported from Middlesbrough, England

    @virginmedia tried to login to "myvirginmedia" numerous times Forgot password Tried go through reset 6 times Hopeless

  • PeteYourDoom
    Peter ๐Ÿˆ๐ŸŽธ๐Ÿ•น๏ธ (@PeteYourDoom) reported from Hartlepool, England

    @virginmedia Checked l the internal cabling and all right etc so hopefully just a lose wire somewhere at the cabinet or something the engineer can easily fix. Is there any refund due to lack of service? I pay ยฃ67 a month. Can offset that against my mobile phone data

  • HHannahJohnsonn
    Hannah๐ŸŒผ (@HHannahJohnsonn) reported from Hartlepool, England

    not even surprised #virginmedia WiFi is down fully, literally cuts out every day

  • Christo72210007
    Chris Christopher (@Christo72210007) reported from Nunthorpe, England

    @virginmedia Aaarrrggghhh, red button not working on Sky Sports tonight any idea why?

  • Emfozz
    Em (@Emfozz) reported from Middlesbrough, England

    @virginmedia shock as broadband is down again. Yet youโ€™ll still expect full payment from everyone.

  • andy_wilmot
    Andy Wilmot (@andy_wilmot) reported from Hartlepool, England

    ยฃ40+ a month for WiFi which cuts in and out. Just another day for a @virginmedia customer ๐Ÿคฌ๐Ÿ˜ก

  • Toonhero
    Carlos Spicyweiner (@Toonhero) reported from Hartlepool, England

    @virginmedia All sorted, no longer a customer.

  • rachsclarke
    rachel (@rachsclarke) reported from Middlesbrough, England

    @virginmedia can you confirm your sky sports red button will be working tonight for the Boro match as there is always problems with it, as if itโ€™s not Iโ€™ll purchase the match with a different provider instead. Plenty of notice here for an 19:45 kick off

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @AhDeluxe @virginmedia Was it the 10 minute off or the 4/5 hour cut? Never anything inbetween in my experience

  • john_watson_
    ๐•๐• ๐•™๐•Ÿ ๐•Ž๐•’๐•ฅ๐•ค๐• ๐•Ÿ ๐ŸŽง๐ŸŽ™๐Ÿ“ป (@john_watson_) reported from Redcar, England

    @virginmedia It's working now. Just would have been good to have been informed and kept in the loop that there was an issue being worked on, the status page was useless, stating no issues!

  • DannyTaylorDT
    Danny Taylor (@DannyTaylorDT) reported from Middlesbrough, England

    Every single championship midweek fixtures, thereโ€™s always an issue with the red button. They either forget to turn the game on or instead theyโ€™ve now managed to put the wrong commentary on. Sort it out @virginmedia @SkyFootball. Wrong commentary on the Boro game

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • George66Steve
    Steve George๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@George66Steve) reported

    @virginmedia I've given you the incident number. What's to look into apart from your appalling service. But I've DMd you so feel free to send me more platitudinous bullshit!

  • keithdavidjones
    keith jones (@keithdavidjones) reported

    @virginmedia hi my internet service has been down since this morning tried getting in touch but no joy

  • 2124Jim
    james mcgarry (@2124Jim) reported

    @virginmedia Outages do occur and that's understandable, what is beyond ridiculous is your customer service team. To tell people there's no outage showing when near enough a whole town is down is insulting.

  • superpaddiepads
    estevรฉn (@superpaddiepads) reported

    @LessGrumpy @virginmedia Whenever Iโ€™ve had issues with Virgin itโ€™s never been a UK call centre Iโ€™ve spoken to. Tend to avoid now but just left again after a couple of years of thankfully issue free broadband. Moved to PlusNet which is Openreach rebranded but far cheaper.

  • thetweetslayer
    Dr A (@thetweetslayer) reported

    03337331234 This is the only number on your website Its been off for more than a week What Virginmedia-esque dystopian crap customer support is this????

  • Samet_UK
    Samet (@Samet_UK) reported

    @virginmedia The Wi-Fi hasnโ€™t been working since 1 a.m. It says thereโ€™s an outage in the area, but I canโ€™t reach customer service either. There still havenโ€™t been any further updates. Thereโ€™s no information about when it will be fixed or whatโ€™s going on.

  • tenaciousV56
    tenaciousV (@tenaciousV56) reported

    @TheParty1sOver @virginmedia Same here. I just left EE, but still on till 30th though. Trying to switch but other sites seem to be having tech errors?

  • LilHay
    Hayley Laura (@LilHay) reported

    @_AnaCristina_ @virginmedia Jesus thatโ€™s bad. Normally they get back to you on WhatsApp within half hour at latest

  • __neerihs
    Reeni ๐Ÿ‡ฏ๐Ÿ‡ฒ (@__neerihs) reported

    @virginmedia I have checked. There were outages and itโ€™s now apparently fixed. Yet I still have no service. So I canโ€™t watch tv, canโ€™t use my tablet, my daughter canโ€™t use her tablet and I canโ€™t work next week. What fabulous service!

  • SlientPixel
    SUFI (@SlientPixel) reported

    @InternetH0F I mean in the uk literally a week ago one of our virgin media got fined 28m for making hard to cancel