Virgin Media Outage Report in Saltburn-by-the-Sea, Redcar and Cleveland, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Saltburn-by-the-Sea come from postal codes TS12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saltburn-by-the-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltburn-by-the-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Saltburn-by-the-Sea, Redcar and Cleveland, England
The most recent Virgin Media outage reports came from the following cities: Hartlepool, Middlesbrough and Saltburn-by-the-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Hartlepool |
Phone | |
| Hartlepool |
Phone | |
| Hartlepool |
Phone | |
| Middlesbrough |
Internet | |
| Middlesbrough |
TV | |
| Middlesbrough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saltburn-by-the-Sea, England
Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I have, many many times and it always comes back to same, yet I'm down about 80mbs this morning, I've restarted my router today already because I switched my laptop on (everytime), and I can also crash my router with 1 device almost at will
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia @bethanymiah_ I'll save you both some time there and tell you now that you will be able to make no difference whatsoever, the hubs have always been awful and it seems they have got worse since lockdown, maybe they can catch Covid too
-
Geoff Wright
(@Erinshore11) reported
from
Nunthorpe, England
@virginmedia Service back after a engineer visit last night, with another coming again today. After being with Virgin for years, the Tv and internet service these past 6 months has been poor, surely I should get a reduction on my bill.
-
Em
(@Emfozz) reported
from
Middlesbrough, England
@virginmedia shock as broadband is down again. Yet you’ll still expect full payment from everyone.
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Is actually my whole street, I can sit and watch every bodies routers resetting and I assume they are having same speed issues as me
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia @grimegran Im Going to keep replying to all this promoted ads until my internet is fixed, 8 weeks and counting! Terrible routers too, range is embarrassing to be honest and crashes under a pretty minimal load
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia @grimegran You have been awful since the lockdown, yet I keep seeing these hopeful ads that just wind me up as anyone currently on you service knows that it is currently a joke. Yesterday was the first time since the lockdown started that I didnt lose connection at all or have router fail
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia @grimegran #Stayconnected the biggest mystery to all Virgin media customers at the moment is how to stay connect to the router and the broadband! Stop promoting ads when your customer service is currently unable to accepts fault reports, 8.5 weeks and counting!
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@brfcsdotcom More than good enough, if you were virgin media I could have guessed at the issue and the fix
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@JohnnyDude1983 @virginmedia The 3rd engineer to visit told me what I need to do and also told me that Virgin Media wont tell me or others what they can do or what the issue is
-
Daniel Hill
(@DanielHill21) reported
from
Redcar, England
@virginmedia need help
-
Em
(@Emfozz) reported
from
Middlesbrough, England
@virginmedia Ironic you try and blame customers. It’s your service not my house or my equipment or how I’m using it.
-
Geoff Wright
(@Erinshore11) reported
from
Nunthorpe, England
Had visit No 2 from Virgin, a couple of nice chaps,chased cables and removed cable still connected to the network that's not been used for years,new modem,new leads,new remote and the supervisor's number with a call back in a week, all good so far well done @virginmedia
-
Levi
(@7Tazy) reported
from
Middlesbrough, England
@Zyqlon @virginmedia WiFi down stairs
-
Em
(@Emfozz) reported
from
Middlesbrough, England
@virginmedia I’m not going to waste time in doing that, I’ve worked in telecommunications, I know how your process works, I also know you’ll try and pass the book to customers before taking blame because the tiniest speck of dust can effect my WiFi signal. So it’s fine.
-
Geoff Wright
(@Erinshore11) reported
from
Nunthorpe, England
@virginmedia Spoke too soon back in off again. Obviously nothing to do with modem as it’s new, same issues as before this time off for a fair amount of time now, is there an issue imnn in in TS8 location.
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I dont mean to be rude but I can tell you now the option to text was not on the "contact us" page I visited on your website, but I see it's just a text option to the live chat anyway so this will be a waste of my time but texting now
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Done, I'm now down about 360mbs from where my speed normally is, and just checked, yep can still crash my router using my laptop without trying
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Have had this issue since I joined Virgin
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Tried already and you actually made it worse, I put up with for half a day and changed everything back to the better (although still poor and not near what I'm paying for) performance yet you still ask me to buy your tech support service lmfao
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
DJGaryBaldy
(@DJGaryBaldy) reported
@virginmedia Engineer has just been... I never want to hear from you again.
-
Mark McLaughlin
(@MarkMcL60727750) reported
@virginmedia It'***** and miss always has been. Narrowed down for you, your Internet service is poor.
-
Jacob
(@J_acob_LM) reported
@virginmedia we’ve had our broadband installation delayed by a month already and the service team have not shown up to the pre installation checks like they were supposed to, how can I check the status of what’s happening?
-
Cathy Symonds
(@symonds_cathy) reported
@virginmedia i have got through then put on hold and hung up on 5 times. i have a hub 2. it works 75% of the time and drops out loads. it says it's got security issues. i was told i can't get a new one unless I pay £25/mth more
-
DJGaryBaldy
(@DJGaryBaldy) reported
I'm Free Free from Virgin Media The engineer has just picked the router up. 10 years I was with Virgin Media and I have NEVER experienced such awful customer service.
-
Cathy Symonds
(@symonds_cathy) reported
@virginmedia yes. your phoneline said it would cost me £75/mth as i'm an existing customer. they said i needed to shop around more to get a good deal
-
muttly
(@muttlysaid) reported
@virginmedia All fine. The problem was at your end.
-
Suzyb
(@pilesofpapers) reported
@virginmedia Yes they occur on both. Yes I have reported on a multitude of occasions and yes I raised a complaint which you closed within 5 minutes with no obvious resolution
-
Paul Thompson
(@Paul1968T) reported
@virginmedia Even after waiting for 5 1/2hours your team hadn’t done what was asked or expected of them. There’s no excuse. It was and is utterly pathetic. Once again. I shall never, ever recommend anyone switch to #virginmedia indeed I’d heartily recommend they don’t #wednesdaythought
-
Gary S
(@gts13) reported
@virginmedia I am continuing to have issues. I spoke to one of your agents who advised I use the chat facility as the queue to speak was so long. I cannot access chat. It is incredibly frustrating trying to get this done!!!