Virgin Media outages and service status in Saltburn-by-the-Sea, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Saltburn-by-the-Sea, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 10, 8:31 PM GMT+1.
- Internet (50%)
- Wi-fi (38%)
- Total Blackout (13%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Saltburn-by-the-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltburn-by-the-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Saltburn-by-the-Sea, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Hartlepool, Saltburn-by-the-Sea, and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough
|
Total Blackout | 1 day ago |
|
Middlesbrough
|
Internet | 2 days ago |
|
Hartlepool
|
Wi-fi | 4 days ago |
|
Hartlepool
|
Internet | 10 days ago |
|
Middlesbrough
|
Wi-fi | 12 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Saltburn-by-the-Sea, England
Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:
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Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS π (@citamo) reported from Middlesbrough, England@virginmedia @justwearmasks Instead of employing robots in your impossible to contact call centres and ripping of the public for your shareholders, set up a proper system of customer care which is accessible, helpful, considerate and capable of fixing customer problems quickly and competently.
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rachel (@rachsclarke) reported from Middlesbrough, England@virginmedia You realise weβve already missed 35 minutes of this 90 minute match? Are you going to be refunding customers due to your inconsistent service
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Geoff Wright (@Erinshore11) reported from Nunthorpe, EnglandHad visit No 2 from Virgin, a couple of nice chaps,chased cables and removed cable still connected to the network that's not been used for years,new modem,new leads,new remote and the supervisor's number with a call back in a week, all good so far well done @virginmedia
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Daniel Hill (@DanielHill21) reported from Middlesbrough, England@virginmedia So why do you not have a chat system? I work in a similar industry and we are able to help our customer through chat, phone, online, social media itβs crazy a company of the size of virgin media canβt accommodate us. Not having a go at you Iβm just disappointed in the system
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Bryan Light (@UKLightCreation) reported from Middlesbrough, England@virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!
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Chloe (@chlowilson__) reported from Redcar, EnglandVirgin media wifi is down again.. surprise, surprise
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Matt Greenfield-Westcott (@WheezyRider44) reported from Nunthorpe, England@virginmedia But this has gone on for months, not days or weeks. It can't be that difficult to identify the problem and find a solution.
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Just Gill (@Formally_Gill) reported from New Marske, England@virginmedia I rang after the email and they assured me they have applied a discount and would stay the same price for my contract. I agreed a fix price and if that's not what I got then I have been lied too, which is a miss sale and the ombudsman will be contacted, again.
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Bryan Light (@UKLightCreation) reported from Middlesbrough, England@virginmedia It's a waste of time tbh, all they do is insist I take the hub out of modem mode and when they do eventually agree you are rubbish and put me through to line faults they either just hang up or the battery on my phone dies
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia Tried already and you actually made it worse, I put up with for half a day and changed everything back to the better (although still poor and not near what I'm paying for) performance yet you still ask me to buy your tech support service lmfao
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BoroMike (@MrTaylorM) reported from New Marske, EnglandLooks like #virginmedia is down again in New Marske. If itβs preventative maintenance they should tell us.
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Michael Wicks (@wicks_michael) reported from Middlesbrough, England@virginmedia whatβs going on with your website unable to access via my O2 or Vodafone mobile network. No problems with any other websites π‘
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia @grimegran Im Going to keep replying to all this promoted ads until my internet is fixed, 8 weeks and counting! Terrible routers too, range is embarrassing to be honest and crashes under a pretty minimal load
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Clive Conway (@13thDukeofWmbm) reported from Middlesbrough, EnglandAnyone having broadband connection issues with @virginmedia in Middlesbrough? Nightmare trying to get through to em.
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π ππΌπ΅πΊππ π€ (@gaussey) reported from Redcar, England@virginmedia No, everything is fine thanks, the outage only lasted two hours.
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ππ ππ πππ₯π€π π π§ππ» (@john_watson_) reported from Redcar, England@virginmedia @dakotafiction And still website says no issues!!
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π ππΌπ΅πΊππ π€ (@gaussey) reported from Redcar, England@FoolRare @virginmedia Thanks, service status is down and wondered if it was just my hub dying.
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rachel (@rachsclarke) reported from Middlesbrough, England@virginmedia can you confirm your sky sports red button will be working tonight for the Boro match as there is always problems with it, as if itβs not Iβll purchase the match with a different provider instead. Plenty of notice here for an 19:45 kick off
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Geoff Wright (@Erinshore11) reported from Nunthorpe, England@virginmedia Spoke too soon back in off again. Obviously nothing to do with modem as itβs new, same issues as before this time off for a fair amount of time now, is there an issue imnn in in TS8 location.
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Carlos Spicyweiner (@Toonhero) reported from Hartlepool, England@virginmedia All sorted, no longer a customer.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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hedge (@hedge99) reported@virginmedia @DeeEmCee28 I haved the same issues
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BT Montyπ OTRB (@littledonna7) reported3 hours on hold to @virginmedia today - shocking service for your customers. Have given up. Completely unacceptable.
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Dr. Paul J. Sullivan (@DrPJSullivan) reported@_HadleyGamble @virginmedia A common "customer service" complaint across many companies. Poor service is expected these days.
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rachaelinnc (@rachaelinnc) reported@virginmedia I have tried every which way to contact you by live chat, community, WhatsApp and now been on hold on the phone for over an hour - can someone please help me please with an expiring contract?!!! This is ridiculous!
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hedge (@hedge99) reported@virginmedia a need help with my house move
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Chip Lewis (@crispinlewis) reported@virginmedia , trying to contact you to cancel, downgrade or renew contract?! Itβs urgent anyone going to answer phone?! Web chat doesnβt work! What is going on?!
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Jim Harrigan (@Bloodrave1984) reported@virginmedia Fix your internet because I've been getting disconnects and reconnect every few minutes. This is not good enough given the bill I pay, I expect reliable service. BB8 postcode
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Philip Loeb (@philloeb) reported@virginmedia your service is nothing short of abysmal. I signed a contract with you over a week ago, the very next day you sent the wrong contract to me. I have now been on the phone for over 2 hours this week trying to sort out your problem. 1 dept doesnβt speak to the other
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Adam Kieran Fellows (@fellowska) reported@virginmedia and just as I bloody expected, phone gets put down. Absolutely a ******* joke. Been waiting for you to get back to me since Thursday on WhatsApp, your bot canβt put me through to an agent either. Disgraceful customer service
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β¨ Sammie | Artist | Tattoo apprentice β¨ (@sammie_does_art) reported@virginmedia does anyone actually answer your customer service phone? π