Virgin Media outages and service status in Saltburn-by-the-Sea, England

Problems in the last 24 hours in Saltburn-by-the-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltburn-by-the-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Saltburn-by-the-Sea, England

The most recent Virgin Media outage reports came from the following cities: Saltburn-by-the-Sea, Hartlepool, Middlesbrough, and Redcar.

City	Problem Type	Report Time
Saltburn-by-the-Sea	Wi-fi	11 hours ago
Hartlepool	Wi-fi	3 days ago
Saltburn-by-the-Sea	E-mail	4 days ago
Middlesbrough	TV	4 days ago
Middlesbrough	E-mail	5 days ago
Middlesbrough	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Saltburn-by-the-Sea, England

Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:

• 
  Bryan Light (@UKLightCreation) reported 5 minutes ago from Redcar, England

  @virginmedia Let me ask, so you know how long the line is to speak to technical support? Have you tried using the text service and online chat? I have all at the same time and after 8 days I still hadn't spoke with anyone, you are unable to support your services

• 
  Bryan Light (@UKLightCreation) reported 6 minutes ago from Redcar, England

  @virginmedia No errors, never is, yet everyday at least once my net goes off, normally for 10 minutes sometimes for up to 4 or 5 hours, cant remember last time I made it 24 hours with no down time

• 
  Just Gill (@Formally_Gill) reported 7 minutes ago from New Marske, England

  @virginmedia I rang after the email and they assured me they have applied a discount and would stay the same price for my contract. I agreed a fix price and if that's not what I got then I have been lied too, which is a miss sale and the ombudsman will be contacted, again.

• 
  Bryan Light (@UKLightCreation) reported 9 minutes ago from Redcar, England

  @AhDeluxe @virginmedia Was it the 10 minute off or the 4/5 hour cut? Never anything inbetween in my experience

• 
  Bryan Light (@UKLightCreation) reported 12 minutes ago from Redcar, England

  @KEESH1984 @virginmedia 8 days of that, we not heard fro you for a while youbstill need to speak to someone? OK let's start the whole thing again Chuffing useless, what they offer is not customer service its hope it fixes itself before anyone notices or leaves

• 
  Bryan Light (@UKLightCreation) reported 29 minutes ago from Redcar, England

  @NathHawkeswood @virginmedia Twitter cant help, phoning cant speak to anyone, text service in an endless loop, chat service online is also an endless loop I need to speak with line faults and they aren't even an option on the automated phone service so I'm really screwed

• 
  Stephanie Breckon (@stephbreckon) reported 31 minutes ago from Hartlepool, England

  @virginmedia there appears to be a problem with my wifi, I wouldn’t normally care but I’m working from home and have an online class at 3pm

• 
  Bradley Staunch (@BradleyStaunch) reported 32 minutes ago from Hartlepool, England

  Virgin media internet is good, EVERY SINGLE other thing about them is ******* shite. Never understand the ***** on the phone takes, 3 hours to get through, website always down, make a payment page been broke for 5 years. ******* ****

• 
  Carlos Spicyweiner (@Toonhero) reported 32 minutes ago from Hartlepool, England

  @virginmedia All sorted, no longer a customer.

• 
  𝗠𝙞𝖼𝗵𝖺𝙚𝗅 𓆤 (@gaussey) reported 33 minutes ago from Redcar, England

  @FoolRare @virginmedia Thanks, service status is down and wondered if it was just my hub dying.

• 
  Peter 🌲🐈🎸🕹️ (@PeteYourDoom) reported 33 minutes ago from Hartlepool, England

  @virginmedia hi, any help on a non responsive remote to vbox? It is flashing red when I press buttons bit nothing happening on box. Only started happening tonight

• 
  rachel clarke (@rachsclarke) reported 37 minutes ago from Middlesbrough, England

  @virginmedia absolute pathetic excuse of a mobile phone network, constantly missing important phone calls and being disconnected. Nowhere near as reliable as primary network EE. Not even worth the free unlimited sim card you’ve given me.

• 
  Bryan Light (@UKLightCreation) reported 39 minutes ago from Redcar, England

  Not a lover of call centres and thought that they didn't really offer any customer service of any real value, then you have the likes of @virginmedia and @Hermesparcels that seem to want to upset customers. That said, credit to @NespressoUK, was blown away with your service

• 
  Just Gill (@Formally_Gill) reported 48 minutes ago from Redcar, England

  @virginmedia seriously, a price increase?! Only renewed my contract 2 months ago and for more than I've ever paid! Of course, no customer service available either. Ridiculous!

• 
  Bryan Light (@UKLightCreation) reported 48 minutes ago from Redcar, England

  @virginmedia Yes I'm aware, they have just hung up on me again after an hour without even a real person, 6 times now and thats why I was asking for @richardbranson number, your sales guys don't seem to have any issues calling me though #JustSaying

• 
  James Poole (@JamesPoole10) reported 55 minutes ago from Redcar, England

  @virginmedia appalling in Redcar. No service all afternoon on Broadband & TV. I've lost 2 hours work. Phoned the call centre. Minimum recompense if any by the sounds of it.

• 
  Bryan Light (@UKLightCreation) reported 55 minutes ago from Redcar, England

  @virginmedia can you advise the next time I will be able to receive your broadband for a period of 24 hours or more without it going down? #StayConnected #IfYouCan

• 
  𝗠𝙞𝖼𝗵𝖺𝙚𝗅 𓆤 (@gaussey) reported 57 minutes ago from Redcar, England

  @virginmedia No, everything is fine thanks, the outage only lasted two hours.

• 
  Peter 🌲Santa Doom🌲🐈🎸🕹️ (@PeteYourDoom) reported 58 minutes ago from Hartlepool, England

  . @NOWTV @nowtvhelp any idea on how to stop the intermittent blue screen when playing back any on demand video or TV channels? Got an older now TV smart box. It's wired connection into a 300mbps virgin media hub so no issues.on playback speed.

• 
  Carlos Spicyweiner (@Toonhero) reported 58 minutes ago from Hartlepool, England

  @virginmedia I have spent 25 mins on the phone trying to change my package, I was being transferred to an account specialist and you have hung up on me, I suggest you now contact me before I cancel my entire package. Customer service is shocking.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RedScapes (@RedscapesTV) reported 4 minutes ago

  Can't catch a break First time I've wanted to stream in a week but connection issues with @virginmedia strike. Can't even hold a stable connection while plugged in to the router

• 
  daisymm (@Bonnie467John) reported 5 minutes ago

  @virginmedia Done it all via customer services they say after doing tests there is a fault said they would send new equipment out with a technician today but because they didn’t record the booking it isn’t happening My daughter rang again they say they have us now booked for Monday

• 
  craig slammon (@CraigSlammon) reported 6 minutes ago

  @virginmedia Yes already used called and spoken to . Issue cannot be resolved until 16:00 today b77 area . And this is constant now . Every week we are having drop ours . And mine and my wife's work relies on internet connectivity. Like I say . For the price it's beginning to not be worth it

• 
  . (@wr_ghty) reported 9 minutes ago

  @virginmedia so why don’t mobile phones, firesticks, switch’s and PS4’s elsewhere in the house work like utter garbage. I have to turn off my wifi on my phone to read the news on my phone. You have a funny way of making tests look good but no way of justifying why no devices work?

• 
  The London Chief (@grrrzie17) reported 11 minutes ago

  @virginmedia @NatGeoUK Your service is absolutely ****, the end.

• 
  Elaine Gold (@elainegold) reported 14 minutes ago

  @virginmedia - still no service for Netflix or Prime, just an automated message from you apologising for the problems in my area and a text to a link that doesn't open - 2 days at least now!

• 
  Jo Jo (@JGNSantos87) reported 15 minutes ago

  @virginmedia useless call centres. Again my interest has stopped working and customer service cannot provide Any information other than an outage. I saw the repairs complete yesterday and Internet worked for 10 hours and again its offline. Can I have a UK contact please!!!

• 
  pauline (@truegemini12) reported 18 minutes ago

  @virginmedia Yes as always it says no none issue but then we get a Tex and says the issue has now been fixed so it does show on line when we do a service check

• 
  Matt Jarman (@MattJJarman) reported 22 minutes ago

  @virginmedia I’ve called that number 4 times! Each time your rep has apologised and been unable to help as your systems put them in an impossible position! Your team have called and left a message once why can’t someone call me back? This isn’t service it’s a shambles!

• 
  . (@wr_ghty) reported 22 minutes ago

  @sb_watp @virginmedia The answer is unfortunately @virginmedia don’t want to help. Just take your money. It’s time to move