Virgin Media Outage Report in Saltburn-by-the-Sea, Redcar and Cleveland, England

Problems in the last 24 hours in Saltburn-by-the-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltburn-by-the-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Saltburn-by-the-Sea, England

The most recent Virgin Media outage reports came from the following cities: Hartlepool, Saltburn-by-the-Sea, Middlesbrough, and Redcar.

City	Problem Type	Report Time
Hartlepool	Wi-fi	2 days ago
Saltburn-by-the-Sea	E-mail	2 days ago
Middlesbrough	TV	2 days ago
Middlesbrough	E-mail	3 days ago
Middlesbrough	Internet	5 days ago
Middlesbrough	Phone	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Saltburn-by-the-Sea, England

Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:

• 
  𝙼𝚒𝚌𝚑𝚊𝚎𝚕 (@gaussey) reported 3 minutes ago from Redcar, England

  @virginmedia it’s a terrible state of affairs when you have to be told by an engineer there’s been an area fault for two weeks and you don’t know what is causing it or how to fix it.

• 
  MickDude (IndiePenDude) (@MickDude) reported 5 minutes ago from Redcar, England

  So my @virginmedia V6 box is sat with an orange light on and no apps work My broadband has gone off about 15 times in the last 2 weeks but the Service Status and online equipment check says everything is fine!!!! AGAIN!! #Rubbish

• 
  Drake (@LiamMDrake) reported 5 minutes ago from Redcar, England

  @virginmedia are you going to fix this issue surrounding the routers blocking access to Fifa / EA sports

• 
  Michael Wicks (@wicks_michael) reported 8 minutes ago from Middlesbrough, England

  @virginmedia Yeh had to call customer support not amused no TV, Phone or Broadband in our area. Engineer on route 😡

• 
  Richard Bridge (@richardbridge1) reported 13 minutes ago from Staithes, England

  @virginmedia can you tell me how to set up my TiVo box to allow streaming downloads when I am away from my home network

• 
  Peter (@PeteYourDoom) reported 20 minutes ago from Hartlepool, England

  @virginmedia Wired is fine. Wifi is fine but degrades on the first floor. Never used to be bad so wondering if faulty hub 3 or software change

• 
  MickDude (IndiePenDude) (@MickDude) reported 22 minutes ago from Redcar, England

  @virginmedia broadband down again!!!

• 
  Just me in it (@Cannygang4) reported 23 minutes ago from Middlesbrough, England

  @mrlamb11 @virginmedia @prodnose I have rang twice this morning. I select option 1 and it diverts to call back WTF. Bring back Grandstand

• 
  Holly, like the tree (@EnticknapHolly) reported 26 minutes ago from Skelton and Brotton, England

  @virginmedia @Virgin_Victoria I was told it would be delivered today. I got the yodel app, which has informed me its tomorrow. Not good, when I actually called up Virgin to cancel my contract. Its not the best way to keep a customer whose on the edge of leaving you.

• 
  Cj . (@luis70105) reported 26 minutes ago from Middlesbrough, England

  Spend a fortune every month for @virginmedia tv and sky, BT sport and guess what somebody has sold most the games in December to amazon prime , absolutely disgraceful , thanks @virginmedia one unhappy customer. Leaving in the morning , you can count on it. What am I paying for!

• 
  Danny Taylor (@DannyTaylorDT) reported 27 minutes ago from Middlesbrough, England

  @DrussSkilgannon Don’t know mate I didn’t play after what happened in the qualifier. It’s a problem between EA and Virgin Media apparently

• 
  James Willson (@theJamesWillson) reported 29 minutes ago from Hartlepool, England

  @virginmedia ...just received a letter from VM saying there is nothing they can do re the Virgin TV Go app not working...and here's me thinking it was part of my deal🤔

• 
  rachel clarke (@rachsclarke) reported 29 minutes ago from Middlesbrough, England

  @virginmedia NHS workers on the front line speaking to a manager on the phone and your staff have hung up on me!!!! Need a call back immediately before my contract finishes as 12am tonight!!! What a way to treat your NHS workers in this pandemic #foul

• 
  Danny Taylor (@DannyTaylorDT) reported 42 minutes ago from Middlesbrough, England

  After winning 37/37 in the Newcastle #ePL across the groups and the playoffs, I lose in the semi finals and won’t be at the grand final. Hard to describe the conditions I’ve just had to play in due to EA’s issue with Virgin Media, but this really has broken me

• 
  Just me in it (@Cannygang4) reported 43 minutes ago from Middlesbrough, England

  @AF3WT @BBC Would love @virginmedia to be able to contact @virginmedia to cancel my sports/footy channels on @virginmedia which is now not available on @virginmedia. I have tried 3 times today @virginmedia

• 
  Adam McClelland (@adam_mcclelland) reported 44 minutes ago from Stainton and Thornton, England

  Hazel from customer relations at @virginmedia. Rude. Obstructive and defensive! Scare mongering into staying with Virgin! Glad I called instead of my 78yr old grandfather!

• 
  Danny Taylor (@DannyTaylorDT) reported 45 minutes ago from Middlesbrough, England

  @AndyP5693 @ConnorBagan @virginmedia Yeah I checked it, problem in the area, estimated fix by 15:00 💩

• 
  Michael Wicks (@wicks_michael) reported 51 minutes ago from Middlesbrough, England

  @virginmedia I got through Ok! Problem is how long it takes to undertake what seems to be a very simple and straightforward task like removing a TIVO box from your package. You are also way too expensive will be looking at other options shortly 🤔

• 
  rachy roo roo (@rachyrooroo1) reported 58 minutes ago from Redcar, England

  @virginmedia hi there is any of your call centres open n I’m not a happy customer

• 
  Just Gill (@Formally_Gill) reported 59 minutes ago from New Marske, England

  @virginmedia It was WiFi only, service status wasn't showing any issue, as mentioned, it has appeared to of resolved itself now.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mirdizzle (@FrankMirdad) reported 3 minutes ago

  @funkyphil @virginmedia Seems to be a recurring theme in all the tweets I've read, there's clearly an issue as I'm constantly dropping packets out of the blue or having MS spikes in excess of 7000, yet no information from Virgin as to any form service issues, been the same for about 4 days now.

• 
  ben (@dulsxn) reported 11 minutes ago

  @virginmedia no issues with my router or in the area

• 
  Andrew McKellar (@andymck100) reported 13 minutes ago

  @virginmedia After all, you’re providing the service.

• 
  ac (@andychristie999) reported 15 minutes ago

  @skytv @virginmedia Gordon the sales representative was fantastic he was honest and transparent I would definitely recommend @skytv for his customer service skills !! hopefully someone customer care team could sort the refer a friend out

• 
  Christopher Green (@CDGreen22) reported 19 minutes ago

  Hi @virginmedia seeing packet loss in the Manchester area 30%-45% packet loss inbound on various services (Teams, Zoom, XBL, etc). Using VPN I get no packet loss - disable VPN packet loss. No service issues reported on the status page.

• 
  Sabine Reimer (@SabineReimer) reported 19 minutes ago

  @virginmedia I can't send any emails out today in north London. Any known issues?

• 
  Freshers (@MFreshers1) reported 20 minutes ago

  @virginmedia Yes, after 16hrs someone told me that the issue should be sorted by 1500hrs today. It isn't. I can't be bothered to sit on another 16hr chat to try and sort it, if you want to speak to me I'm happy for you to dm me, I won't hold my breath.

• 
  vaughanME (@noiremmanuel) reported 21 minutes ago

  @virginmedia Nope… nothing!! This only started when I upgraded to 1gb fibre. This cannot be this bad… I mean I have problems but for the second day running I have been on hold for over 30 mins!!

• 
  Colin Forbes (@forbes41) reported 21 minutes ago

  @virginmedia It’s a virgin media router, she has cancelled her account now. Trying to scam people into additional costs on their bill when they don’t need it is a shocking way to treat your customers

• 
  Andy Gardner (@AndyG1508) reported 22 minutes ago

  @virginmedia Hi I rang up about a change of address earlier this week, and your service is getting switched on in my new address tomorrow, just wanted to make sure everything is ok