Virgin Media outages and service status in Saltburn-by-the-Sea, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Saltburn-by-the-Sea, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
- The most recent signal from this area was received Aug 5, 9:16 PM GMT+1.
- Internet (57%)
- Total Blackout (14%)
- E-mail (7%)
- Wi-fi (7%)
- TV (7%)
- Phone (7%)
The latest reports from users having issues in Saltburn-by-the-Sea come from postal codes TS12 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Saltburn-by-the-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltburn-by-the-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 8: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Saltburn-by-the-Sea, England
The most recent Virgin Media outage reports came from the following cities: Hartlepool, Saltburn-by-the-Sea, and Middlesbrough.
| City | Problem Type | Report Time |
|---|---|---|
 Hartlepool
|
Internet | 3 days ago |
|
Saltburn-by-the-Sea
|
Total Blackout | 4 days ago |
|
Middlesbrough
|
Internet | 10 days ago |
|
Middlesbrough
|
Internet | 10 days ago |
|
Middlesbrough
|
Internet | 12 days ago |
|
Middlesbrough
|
15 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Saltburn-by-the-Sea, England
Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:
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๐ ๐๐ผ๐ต๐บ๐๐ ๐ค (@gaussey) reported from Redcar, England@virginmedia No, everything is fine thanks, the outage only lasted two hours.
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Bryan Light (@UKLightCreation) reported from Redcar, England@KEESH1984 @virginmedia 8 days of that, we not heard fro you for a while youbstill need to speak to someone? OK let's start the whole thing again Chuffing useless, what they offer is not customer service its hope it fixes itself before anyone notices or leaves
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AllpointsTV - Jamie (@AllpointsTV) reported from Guisborough, England@virginmedia so trying to get an engineer to fix my 1gb internet after days of it running at sub 200mb and disconnecting at midnight itโs now been off for over a day . I just kept being told try again in one hour
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Andy Wilmot (@andy_wilmot) reported from Hartlepool, Englandยฃ40+ a month for WiFi which cuts in and out. Just another day for a @virginmedia customer ๐คฌ๐ก
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James Poole (@JamesPoole10) reported from Redcar, England@virginmedia appalling in Redcar. No service all afternoon on Broadband & TV. I've lost 2 hours work. Phoned the call centre. Minimum recompense if any by the sounds of it.
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Tim Pegden (@timypeg) reported from Middlesbrough, EnglandHelp needed. Why wonโt my Ethernet port on my power line adataper have a successful connection to my network switch? (Have virgin media hub) #networking #tplink #virginmedia #ukbroadband
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Hannah (@HannMarieRose) reported from Middlesbrough, England@virginmedia midway through the last episode of #SilentWitness and my virgin decides to go down, couldn't of timed it better if you tried ๐ซ๐ซ
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Em (@Emfozz) reported from Middlesbrough, England@virginmedia shock as broadband is down again. Yet youโll still expect full payment from everyone.
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Peter ๐๐ธ๐น๏ธ (@PeteYourDoom) reported from Hartlepool, England@virginmedia Waiting on the Medallia survey as the engineer was fab. Want to make sure he gets recognition for his good service
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Louise Donaldson (@Loulameg) reported from Stainton and Thornton, EnglandHaving an absolute nightmare with @virginmedia on the phone since Thursday and still no further forward, the staff literally just tell you anything to get you off the phone. Anyone know how I make an official complaint? Weโve had no services for days now
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia No, just continue to ignore me as they have no idea how to fix it
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Bryan Light (@UKLightCreation) reported from Redcar, EnglandNot a lover of call centres and thought that they didn't really offer any customer service of any real value, then you have the likes of @virginmedia and @Hermesparcels that seem to want to upset customers. That said, credit to @NespressoUK, was blown away with your service
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia I wouldn't recommend your media connect app its awful, the booster you sent out does exactly zero, as for blackspots around the house that would be anywhere in the house more than 1.5m from the hub, all the software in the world won't polish the turn you call a superhub
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Chris Christopher (@Christo72210007) reported from Nunthorpe, England@virginmedia Aaarrrggghhh, red button not working on Sky Sports tonight any idea why?
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Geoff Wright (@Erinshore11) reported from Nunthorpe, England@virginmedia Service back after a engineer visit last night, with another coming again today. After being with Virgin for years, the Tv and internet service these past 6 months has been poor, surely I should get a reduction on my bill.
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Peter ๐ฒSanta Doom๐ฒ๐๐ธ๐น๏ธ (@PeteYourDoom) reported from Hartlepool, England. @NOWTV @nowtvhelp any idea on how to stop the intermittent blue screen when playing back any on demand video or TV channels? Got an older now TV smart box. It's wired connection into a 300mbps virgin media hub so no issues.on playback speed.
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๐๐ ๐๐ ๐๐๐ฅ๐ค๐ ๐ ๐ง๐๐ป (@john_watson_) reported from Redcar, EnglandOur broadband in TS10 has been down all day, the status page says no issues, but self test says there is no connection @virginmedia - is this related to the issues at Roseberry Square, Redcar, and when will it be resolved. So far no communication from you!
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia @grimegran #Stayconnected the biggest mystery to all Virgin media customers at the moment is how to stay connect to the router and the broadband! Stop promoting ads when your customer service is currently unable to accepts fault reports, 8.5 weeks and counting!
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Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS ๐ (@citamo) reported from Middlesbrough, England@virginmedia @justwearmasks Instead of employing robots in your impossible to contact call centres and ripping of the public for your shareholders, set up a proper system of customer care which is accessible, helpful, considerate and capable of fixing customer problems quickly and competently.
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia Is actually my whole street, I can sit and watch every bodies routers resetting and I assume they are having same speed issues as me
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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One Club Since 1888 ๐๐ฎ๐ช (@1888oneclub) reported@RFC5572_ You just got beaten off a virgin media WiFi password ya helmet. Pipe ******** down!!
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Lynne (@ljbrameld) reported@RichardMorrow10 @virginmedia Youโll be lucky. I left them & changed Broadband company. They said I was due credit & would send a cheque (cheque ๐ฅด). Still waiting. Bet it never arrives.
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Karl Dyer (@KarlDyer15) reportedTo work for @virginmedia you donโt need a brain cell, maybe the worst company in the UK Iโve ever had the displeasure of dealing with. Avoid them at all costs
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Iestyn T Davies (@iestyntdavies) reported@virginmedia - you customer service app is faulty, my TV Box is faulty how can I leave and end this poor service? Can @skytv or @EE help Me leave and get a better service?
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Chris Davis (@cdavo25) reported@virginmedia WORST Internet Provider iv ever had! Internet breaks takes nearly 2 weeks to fix it and within a week it broke again! And all you get back from customer care is no understanding and promises it will be fixed soon! Absolute joke of a company L
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Jase Whelan (@WiJayWhelan) reported@virginmedia so 4 days later i receive this ๐กVirgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F012405802. The latest update we have is: We have identified the problem and an engineer is on their way. The estimated repair time is now: 12/08/2026 13:00:00
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LiamGM โซ๏ธโช๏ธโซ๏ธโช๏ธ (@LiamGM90) reported@virginmedia Sort this problem you have up and down the country With both broadband and TV Cause it needs to be fix ASAP
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Dansun (@elbondivad) reported@Ewan_Huzami @downdetector Down in East Surrey since yesterday too. Virgin Media app says service won't be restored until 11th August. Luckily I'm out of contract so I'm switching to Starlink
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Chef Paul (@ChefPaul41) reportedReckon we had better offerings on TV last week in our lodge ( caravan ) with Freeview than we do back home with virgin media. TV sucks.
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Lay D Fingers (@LayDFingers) reported@virginmedia can you please help me by sending a confirmation of my final bill pronto