Virgin Media outages and service status in Saltburn-by-the-Sea, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 0 outage signals in the last 24 hours around Saltburn-by-the-Sea, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 10, 11:47 PM GMT+1.
- Internet (45%)
- Wi-fi (27%)
- E-mail (9%)
- Total Blackout (9%)
- TV (9%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Saltburn-by-the-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltburn-by-the-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 15: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Saltburn-by-the-Sea, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 5 days ago |
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Internet | 6 days ago |
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Wi-fi | 7 days ago |
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Wi-fi | 9 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Saltburn-by-the-Sea, England
Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:
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AllpointsTV - Jamie (@AllpointsTV) reported from Guisborough, England@virginmedia Yes , and it says no issues and then asks to check my equipment , this test says there is an issue with my equipment and I should check again in 24 hours so an engineer can be arranged . This has now been saying check back in an hour for the last two hours
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"
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Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS ๐ (@citamo) reported from Middlesbrough, England@virginmedia @justwearmasks Instead of employing robots in your impossible to contact call centres and ripping of the public for your shareholders, set up a proper system of customer care which is accessible, helpful, considerate and capable of fixing customer problems quickly and competently.
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๐๐ ๐๐ ๐๐๐ฅ๐ค๐ ๐ ๐ง๐๐ป (@john_watson_) reported from Redcar, England@virginmedia It's working now. Just would have been good to have been informed and kept in the loop that there was an issue being worked on, the status page was useless, stating no issues!
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Louise Donaldson (@Loulameg) reported from Stainton and Thornton, EnglandHaving an absolute nightmare with @virginmedia on the phone since Thursday and still no further forward, the staff literally just tell you anything to get you off the phone. Anyone know how I make an official complaint? Weโve had no services for days now
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia No, just continue to ignore me as they have no idea how to fix it
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andrea mcdonald (@AndreaAndymac) reported from Redcar, England@virginmedia No it wasn't. I want to do it when it's convenient for me not virgin media. Thanks for nothing..As well as expecting the customer to do all the work installing the equipment you making the decisions without consultation.Seriously thinking about my 14 day change of mind now.
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Carlos Spicyweiner (@Toonhero) reported from Hartlepool, England@virginmedia I have spent 25 mins on the phone trying to change my package, I was being transferred to an account specialist and you have hung up on me, I suggest you now contact me before I cancel my entire package. Customer service is shocking.
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Peter ๐๐ธ๐น๏ธ๐บโ (@PeteYourDoom) reported from Hartlepool, England@virginmedia It was working fine, then went off and came back but the hub was flashing green quite quickly. When it renegotiates it's usually slow and steady green flash but this was really quick
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Peter ๐ฒ๐๐ธ๐น๏ธ (@PeteYourDoom) reported from Hartlepool, England@virginmedia hi, any help on a non responsive remote to vbox? It is flashing red when I press buttons bit nothing happening on box. Only started happening tonight
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Peter ๐๐ธ๐น๏ธ (@PeteYourDoom) reported from Hartlepool, EnglandYay, virgin media outage has stopped and been fixed
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Andy Wilmot (@andy_wilmot) reported from Hartlepool, Englandยฃ40+ a month for WiFi which cuts in and out. Just another day for a @virginmedia customer ๐คฌ๐ก
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Sarah-Louise Wilkinson (@Sarahlw_95) reported from New Marske, England@virginmedia is it normal practice for your employees to shout at customers down the phone and then hang up?
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Bryan Light (@UKLightCreation) reported from Redcar, England@KEESH1984 @virginmedia 8 days of that, we not heard fro you for a while youbstill need to speak to someone? OK let's start the whole thing again Chuffing useless, what they offer is not customer service its hope it fixes itself before anyone notices or leaves
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Bryan Light (@UKLightCreation) reported from Redcar, England@AhDeluxe @virginmedia Was it the 10 minute off or the 4/5 hour cut? Never anything inbetween in my experience
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๐๐ธ๐พ๐ฐ๐ต๐ช๐ผ (@KatieDouglas93) reported from Middlesbrough, EnglandImagine trying to enjoy a football with buffering every 2 minutes virgin media is ****
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Bryan Light (@UKLightCreation) reported from Redcar, England@TheOnlyElChazmo @maureenbo @virginmedia I got ยฃ50 for 8 weeks of crap internet at the start if the lockdown but I had to fight for it Best thing all Virgin customers can do is replace the Superhub 3.0, its even a crap doorstop, solved so many if my issues and now I actually have range on my WiFi
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๐๐ ๐๐ ๐๐๐ฅ๐ค๐ ๐ ๐ง๐๐ป (@john_watson_) reported from Redcar, England@PandOminous @virginmedia Same here also TS10, no communication from @virginmedia as to whether it's down to the issues in Roseberry Square, and 3 to 4 network vans at the box, a car went in to it apparently. Even just an eta of when service will be restored would help!
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Peter ๐๐ธ๐น๏ธ (@PeteYourDoom) reported from Hartlepool, England@virginmedia Checked l the internal cabling and all right etc so hopefully just a lose wire somewhere at the cabinet or something the engineer can easily fix. Is there any refund due to lack of service? I pay ยฃ67 a month. Can offset that against my mobile phone data
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Bryan Light (@UKLightCreation) reported from Redcar, England@VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Shaw (@clairebaigent) reported@virginmedia I will not be sending you a private message because despite repeated calls over the past 2 years you have done nothing to help or sort it out. Youโre currently charging a 90 yr old man ยฃ160 for services he doesnโt use, so please donโt patronise me.
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DbowNews ๐ซฉ (@Dbow500) reported@Starlink Exciting times. VIRGIN MEDIA BULLIES NEED KNOCKING DOWN MANY PEGS. MY PREVIOUS CONTRACT STARTED AT ยฃ36.. WITHIN 2 YEARS IT ROSE TO ยฃ92 FOR A BASIC INTERNET PACKAGE. CONTRACT ENDED I MOVED ASAP. NOT REALISING VIRGIN WERE STILL CHARGING ME, RACKING UP A DEBT. RUINED MY CREDIT SCORE WHEN I REFUSED TO PAY THEM. I OFFERED 50% AND THEY POINT BLANK REFUSED. THE WORST CUSTOMER LOYALTY I'VE EVER DEALT WITH.
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Si Smith (@sjslfcforever) reported@virginmedia Iโve now been booted off the phone as your automated service is not very good and your live chat has kicked me off twice in the last half hour, Iโm glad your saving money getting a bot to handle calls but maybe a human being would be better, could someone contact me.
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Freispch (@freispch) reportedCurrently suing Virgin Media so know what you mean. They caused me to miss a critical operation on my upper spine. Been left with life changing chronic nerve damage.
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allie ๐ (@upmyallie) reportedvirgin media are so ******* ****, sorry but taking 3 days to fix a broadband fault is unacceptable when some people have to work from HOME
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Neil (@nellynoo72) reported@virginmedia can anyone tell me what the status is of the broadband outrage in CV4 please? All day it's just said there's an issue that your engineers are trying to fix. An ETA would be great
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Ellie Winters #VoteBinface (@N104AP) reportedclearing out under the bed to eventually throw out my broken frame and sleep on the floor, ive already found an old laptop and 2 broken disassembled virgin media wifi routers tf was i doing
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CFC._AKHI๐ด (@Yolo123Rana) reported@virginmedia my WiFi is down right nor sure why
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Elle ๐ธ๐ฝ (@hellosunshine52) reported@MichelleBeckett @SkyUK @VodafoneUK Iโm so sorry for your loss. I canโt imagine how hard all this is. For your info with regard to your issue - virgin media have just been fined ยฃ28m for preventing people ending their contracts. Perhaps talks to the culture internally that you are describing
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Samet (@Samet_UK) reported@virginmedia The Wi-Fi hasnโt been working since 1 a.m. It says thereโs an outage in the area, but I canโt reach customer service either. There still havenโt been any further updates. Thereโs no information about when it will be fixed or whatโs going on.