Virgin Media Outage Report in Saltburn-by-the-Sea, Redcar and Cleveland, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Saltburn-by-the-Sea come from postal codes TS12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saltburn-by-the-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltburn-by-the-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (17%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Saltburn-by-the-Sea, Redcar and Cleveland, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Hartlepool, Saltburn-by-the-Sea and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Wi-fi | |
| Middlesbrough |
Wi-fi | |
| Hartlepool |
Internet | |
| Hartlepool |
Internet | |
| Saltburn-by-the-Sea |
Internet | |
| Hartlepool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saltburn-by-the-Sea, England
Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:
-
Peter 🐈🎸🕹️
(@PeteYourDoom) reported
from
Hartlepool, England
@virginmedia Checked l the internal cabling and all right etc so hopefully just a lose wire somewhere at the cabinet or something the engineer can easily fix. Is there any refund due to lack of service? I pay £67 a month. Can offset that against my mobile phone data
-
AllpointsTV - Jamie
(@AllpointsTV) reported
from
Guisborough, England
@virginmedia Yes , and it says no issues and then asks to check my equipment , this test says there is an issue with my equipment and I should check again in 24 hours so an engineer can be arranged . This has now been saying check back in an hour for the last two hours
-
Daniel Thompson
(@Danielson_1991) reported
from
Hartlepool, England
@virginmedia I honestly can't deal with being passed around departments again. The problem is the WiFi is weak upstairs and I'm paying for a product thats not fit for service. You advertise intelligent pods to boost connections, all I want is to order one to resolve the issue.
-
HannahWhite93
(@HannahWhite93) reported
from
Hartlepool, England
WHY IS VIRGIN MEDIA INTERNET ****??? I JUST WANT TO WATCH YOUTUBE ON MY GOD DAMN TABLET
-
AllpointsTV - Jamie
(@AllpointsTV) reported
from
Guisborough, England
@virginmedia so trying to get an engineer to fix my 1gb internet after days of it running at sub 200mb and disconnecting at midnight it’s now been off for over a day . I just kept being told try again in one hour
-
ⒸⓇⒶⒾⒼ ⓈⒸⒶⓃⓁⓄⓃ
(@CraigScanlon86) reported
from
Middlesbrough, England
3 weeks and 2 engineers later and the broadband outage between the hours of 6 and 9 continues, absolute useless from @virginmedia next steps unless engineer 3 can fix this tomorrow is #ofcom and seeing if we can switch providers 👋
-
Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia Got the t-shirt, when I last went through it the resolution was for me to leave and not pay my last bill and see you court which was really helpful
-
Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia It's a waste of time tbh, all they do is insist I take the hub out of modem mode and when they do eventually agree you are rubbish and put me through to line faults they either just hang up or the battery on my phone dies
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved
-
Chris Christopher
(@Christo72210007) reported
from
Nunthorpe, England
@virginmedia Aaarrrggghhh, red button not working on Sky Sports tonight any idea why?
-
Peter 🐈🎸🕹️
(@PeteYourDoom) reported
from
Hartlepool, England
@virginmedia Waiting on the Medallia survey as the engineer was fab. Want to make sure he gets recognition for his good service
-
David Lumb Writer
(@LumbWriter) reported
from
Redcar, England
@virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out
-
Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!
-
Andy Wilmot
(@andy_wilmot) reported
from
Hartlepool, England
£40+ a month for WiFi which cuts in and out. Just another day for a @virginmedia customer 🤬😡
-
Douggy
(@Douggy1908) reported
from
Hartlepool, England
@virginmedia I have issues with everything
-
Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia Can you improve the stability of your broadband and make massive improvements to your customer services (like actually introduce some sort of customer service)?
-
Douggy
(@Douggy1908) reported
from
Hartlepool, England
@virginmedia No nothing I’ve been thorough it all, already your just ****.
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia No, just continue to ignore me as they have no idea how to fix it
-
Peter 🐈🎸🕹️🍺♈
(@PeteYourDoom) reported
from
Hartlepool, England
@virginmedia It was working fine, then went off and came back but the hub was flashing green quite quickly. When it renegotiates it's usually slow and steady green flash but this was really quick
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Callum
(@callum90CPFC) reported
@virginmedia Do you say the issues are solved before they are fixed properly so you don’t have to give out compensation? I’d rather have not been told it was fixed when it isn’t and stayed at costa for about hour or so with internet working so we could do our jobs too
-
Victoria Newton
(@VickyNewton94) reported
Beyond disgusted with @virginmedia recently ! Absolutely outrageous cost for a service that doesn’t even reach our bedroom and the audacity to charge for starting a new package (our previous contract had expired) as an addition to the standard monthly charge.
-
Fiona
(@Fiona21711052) reported
@virginmedia @CarersUK How can you rationalise charging a loyal existing customer £40pm for broadband yet charging a new customer £24?
-
Theo Radu
(@TheoRadu) reported
@virginmedia any update on when you'll be able to restore the broadband service in NW6? It's been unavailable all day and your service status checker isn't working either.
-
dave
(@davebriggs63) reported
@virginmedia moved house, booked install/transfer from old house 2 weeks ago to be installed today..... Guess what..not turned up and when I've rang I'm told it's on hold. Why wasn't I told? I've had to book today off work!!!!When I call advisors either hang up and leave on hold!
-
Nathan
(@n_parfitt) reported
@virginmedia The call never arrived, the dongle never arrived. 6 people couldn't arrange for one (needed now really, tomorrow is essential).
-
Hollie Wickens
(@HollieWickens1) reported
@virginmedia This link says that there are no service issues in my area. A Virgin engineer visiting my nextdoor neighbour informed me my entire street is without broadband and this won't be resolved until Wednesday morning. How are any of us meant to work from home?
-
Lex
(@stavrosRN) reported
@virginmedia That's the problem, I have no contact with anyone there. You're leaving me in the dark with no point of contact! Hence my anger at the fact your company simply don't care!
-
Nicola Spiller
(@noosnoos1) reported
@virginmedia wow what a rip off at the most of distressing times. We call to inform you of the passing of my dad and change account to my mums name. No change in service and despite being advised all would be the same, you now write confirming it’s an extra £40 a month!! #ripoff
-
Andy McCallum
(@DrewMcc07) reported
@virginmedia @richardbranson you want to take a crack at this? Give me a call, just dont hang up on me like the VM Techs