Virgin Media Outage Report in Saltburn-by-the-Sea, Redcar and Cleveland, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Saltburn-by-the-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltburn-by-the-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Saltburn-by-the-Sea, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Hartlepool, and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough
|
Internet | 1 day ago |
|
Middlesbrough
|
Phone | 1 day ago |
|
Hartlepool
|
Wi-fi | 2 days ago |
|
Middlesbrough
|
Internet | 3 days ago |
|
Middlesbrough
|
Total Blackout | 13 days ago |
|
Middlesbrough
|
Total Blackout | 13 days ago |
Community Discussion
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Virgin Media Issues Reports Near Saltburn-by-the-Sea, England
Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:
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Hannah🌼 (@HHannahJohnsonn) reported from Hartlepool, Englandnot even surprised #virginmedia WiFi is down fully, literally cuts out every day
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia Tried already and you actually made it worse, I put up with for half a day and changed everything back to the better (although still poor and not near what I'm paying for) performance yet you still ask me to buy your tech support service lmfao
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Bryan Light (@UKLightCreation) reported from Redcar, England@JohnnyDude1983 @virginmedia The 3rd engineer to visit told me what I need to do and also told me that Virgin Media wont tell me or others what they can do or what the issue is
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia @grimegran Im Going to keep replying to all this promoted ads until my internet is fixed, 8 weeks and counting! Terrible routers too, range is embarrassing to be honest and crashes under a pretty minimal load
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Bryan Light (@UKLightCreation) reported from Redcar, England@TheOnlyElChazmo @maureenbo @virginmedia I got £50 for 8 weeks of crap internet at the start if the lockdown but I had to fight for it Best thing all Virgin customers can do is replace the Superhub 3.0, its even a crap doorstop, solved so many if my issues and now I actually have range on my WiFi
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Bryan Light (@UKLightCreation) reported from Redcar, England@maureenbo @TheOnlyElChazmo @virginmedia Since changing my router I have been getting what I pay for, its brilliant now, can't believe they endure so much pain because of a crap router that they should have changed years ago
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Just Gill (@Formally_Gill) reported from New Marske, England@virginmedia can you not save your internet outrages for mid week ffs? I hate being a customer.
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𝓓𝓸𝓾𝓰𝓵𝓪𝓼 (@KatieDouglas93) reported from Middlesbrough, EnglandImagine trying to enjoy a football with buffering every 2 minutes virgin media is ****
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia I have, many many times and it always comes back to same, yet I'm down about 80mbs this morning, I've restarted my router today already because I switched my laptop on (everytime), and I can also crash my router with 1 device almost at will
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia @bethanymiah_ I'll save you both some time there and tell you now that you will be able to make no difference whatsoever, the hubs have always been awful and it seems they have got worse since lockdown, maybe they can catch Covid too
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Tim Pegden (@timypeg) reported from Middlesbrough, EnglandHelp needed. Why won’t my Ethernet port on my power line adataper have a successful connection to my network switch? (Have virgin media hub) #networking #tplink #virginmedia #ukbroadband
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia Have had this issue since I joined Virgin
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia Done, I'm now down about 360mbs from where my speed normally is, and just checked, yep can still crash my router using my laptop without trying
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Clive Conway (@13thDukeofWmbm) reported from Middlesbrough, EnglandAnyone having broadband connection issues with @virginmedia in Middlesbrough? Nightmare trying to get through to em.
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia @grimegran #Stayconnected the biggest mystery to all Virgin media customers at the moment is how to stay connect to the router and the broadband! Stop promoting ads when your customer service is currently unable to accepts fault reports, 8.5 weeks and counting!
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia Is actually my whole street, I can sit and watch every bodies routers resetting and I assume they are having same speed issues as me
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Bryan Light (@UKLightCreation) reported from Redcar, England@brfcsdotcom More than good enough, if you were virgin media I could have guessed at the issue and the fix
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mo (@MoMocmo) reported@virginmedia @LutzSchueler nearly 2 hours, 4 staff members and still my issue is not resolved. Terrible customer service.
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Alexandra James (@ialexandrajames) reported@virginmedia Where can I do that? I find it very unfair that i am having to pay for a service that doesnt even work anymore
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Victoria Crawford (@missvici) reported@virginmedia I was wrongly charged for Netflix and despite repeated calling and being told it’s corrected I am still being charged and no refund. Please help!
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Michelle Purse (@michellempurse) reported@virginmedia It seems we cannot be offered the same deal as the ones advertised on your website because rather then be a new customer, we are in fact a loyal one of many years. That is rather disappointing and has led us to cancel the contract.
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welshyboy ✌ (@welshybow) reported@AmbervaleJet @melioramark @virginmedia Think I’ll be switching as their customer service is crap 💩, never answer you direct or say we will send a technician or engineer out asap , always beat about the bush “ have you tried this “ “ what is exactly wrong with your hub “ going round and round with the same questions🤬
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BizkitVibes (@BizkitVibesAFC) reported@virginmedia What’s going on with your service recently? 4G is horrendous general signal terrible, never ever been like this.. I’d see many others complaining on here as well?
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active days (@days_active) reported@virginmedia how do I cancel I cannot face calling you again
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Natasha (@Pr1ncessNatasha) reported@virginmedia is there issue with paying atm. Just tried to pay online and it won't let me complete it also tried on the phone but its automated and just send me a link to were I was having issues trying to pay.
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BizkitVibes (@BizkitVibesAFC) reported@GSpellchecker @virginmedia Not just me then! 4G has been non existent recently & signal is terrible
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Dan Ward (@Danward29237729) reported@virginmedia are a bunch of lying theiving toerags. been completely ripped off. they're complaints team didn't call me back and I've rang 3 times today and the line is awful and been cut off.