Virgin Media Outage Report in Saltburn-by-the-Sea, Redcar and Cleveland, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Saltburn-by-the-Sea come from postal codes TS12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saltburn-by-the-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltburn-by-the-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Saltburn-by-the-Sea, Redcar and Cleveland, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Saltburn-by-the-Sea, Hartlepool and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Internet | |
| Middlesbrough |
TV | |
| Middlesbrough |
Internet | |
| Saltburn-by-the-Sea |
Internet | |
| Middlesbrough |
||
| Middlesbrough |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saltburn-by-the-Sea, England
Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:
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Daniel Thompson
(@Danielson_1991) reported
from
Hartlepool, England
@virginmedia I honestly can't deal with being passed around departments again. The problem is the WiFi is weak upstairs and I'm paying for a product thats not fit for service. You advertise intelligent pods to boost connections, all I want is to order one to resolve the issue.
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BoroMike
(@MrTaylorM) reported
from
New Marske, England
Looks like #virginmedia is down again in New Marske. If it’s preventative maintenance they should tell us.
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!
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Peter 🐈🎸🕹️
(@PeteYourDoom) reported
from
Hartlepool, England
@virginmedia Checked l the internal cabling and all right etc so hopefully just a lose wire somewhere at the cabinet or something the engineer can easily fix. Is there any refund due to lack of service? I pay £67 a month. Can offset that against my mobile phone data
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia It's a waste of time tbh, all they do is insist I take the hub out of modem mode and when they do eventually agree you are rubbish and put me through to line faults they either just hang up or the battery on my phone dies
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Paul Ryder
(@ryderboy24) reported
from
Hart, England
@virginmedia any reason why my broadband is so slow and my bill is so expensive
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia Got the t-shirt, when I last went through it the resolution was for me to leave and not pay my last bill and see you court which was really helpful
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ⒸⓇⒶⒾⒼ ⓈⒸⒶⓃⓁⓄⓃ
(@CraigScanlon86) reported
from
Middlesbrough, England
3 weeks and 2 engineers later and the broadband outage between the hours of 6 and 9 continues, absolute useless from @virginmedia next steps unless engineer 3 can fix this tomorrow is #ofcom and seeing if we can switch providers 👋
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved
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julia millington
(@MillingtonJulia) reported
from
Marske-by-the-Sea, England
@virginmedia please can you confirm is there a wifi connection problem in the TS11 area?
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Andy Wilmot
(@andy_wilmot) reported
from
Hartlepool, England
£40+ a month for WiFi which cuts in and out. Just another day for a @virginmedia customer 🤬😡
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Peter 🐈🎸🕹️
(@PeteYourDoom) reported
from
Hartlepool, England
@virginmedia Waiting on the Medallia survey as the engineer was fab. Want to make sure he gets recognition for his good service
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Douggy
(@Douggy1908) reported
from
Hartlepool, England
@virginmedia I have issues with everything
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia No, just continue to ignore me as they have no idea how to fix it
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0
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HannahWhite93
(@HannahWhite93) reported
from
Hartlepool, England
WHY IS VIRGIN MEDIA INTERNET ****??? I JUST WANT TO WATCH YOUTUBE ON MY GOD DAMN TABLET
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David Lumb Writer
(@LumbWriter) reported
from
Redcar, England
@virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out
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Douggy
(@Douggy1908) reported
from
Hartlepool, England
@virginmedia No nothing I’ve been thorough it all, already your just ****.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia Can you improve the stability of your broadband and make massive improvements to your customer services (like actually introduce some sort of customer service)?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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katie munro
(@3lionsmuaythai) reported
@virginmedia Been down for bloody ages I pay a fortune every month for this rubbish
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mark
(@MarkWalters92) reported
Why are @virginmedia so ****, tv and internet service down and the link to solve the problem also down ! Useless 😡😡
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Frederick Colclough
(@FrederickColcl1) reported
@virginmedia Can’t believe I left sky only to have the same problem I live in Stoke-on-Trent and mines been down now for 2 hours
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Dakara_Spawn_Blk
(@DakaraSpawnBlk) reported
@virginmedia I wish I never renewed my contract. 6 years and still this crap is going on with false promises lies about reliable service. Rouge company is what it feels like. Never recommending to anyone *** it could cause friendships to end.
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Karen Page
(@karenpage1977) reported
@virginmedia All V6 boxes stopped working in our house, they all started working again except 1 V6 box. Does this mean that box is broken? Restarted it 6 times, still same.
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Chris D
(@TxtDrive) reported
@virginmedia we have a Error Code V53 in our area on the TV - some of my neighbours have it too. Can’t check service status on your website as that is down! Please help.
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Rob Evans
(@1976_rob) reported
@virginmedia TV down broadband working ur website has pages not responding can't log into my VM but as I have broadband and hone phone all OK u down ha e ro come sate according to ur auto compensation fkin shambles of an organisation oh yh and phones busy call bk later, jokers
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Suzanne Robinson
(@suerobinsin) reported
@virginmedia absolute joke of service as usual, no TV service no Web service but yet you have still kept it so we can pay bills and are requesting payments even though I have already paid my bill. Roll on February when I can leave!
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d
(@MyNwo) reported
@andy_ambrose59 @virginmedia @AzureSpark Wow, that's may be down to what they use to connect to it.. VM say I get 500m and my phone shows I get nearer 545
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Clare Riley
(@Clarelwhyte) reported
@JaneSymons1 @virginmedia Apparently you have to be without service for 2 days and even then you only get £8 - that's if you can even report it 😡