Virgin Media Outage Report in Saltburn-by-the-Sea, Redcar and Cleveland, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saltburn-by-the-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltburn-by-the-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Saltburn-by-the-Sea, Redcar and Cleveland, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Hartlepool and Saltburn-by-the-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Internet | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Saltburn-by-the-Sea, England
Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:
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HannahWhite93
(@HannahWhite93) reported
from
Hartlepool, England
WHY IS VIRGIN MEDIA INTERNET ****??? I JUST WANT TO WATCH YOUTUBE ON MY GOD DAMN TABLET
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia Can you improve the stability of your broadband and make massive improvements to your customer services (like actually introduce some sort of customer service)?
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BoroMike
(@MrTaylorM) reported
from
New Marske, England
Looks like #virginmedia is down again in New Marske. If it’s preventative maintenance they should tell us.
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David Lumb Writer
(@LumbWriter) reported
from
Redcar, England
@virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out
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Douggy
(@Douggy1908) reported
from
Hartlepool, England
@virginmedia I have issues with everything
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia It's a waste of time tbh, all they do is insist I take the hub out of modem mode and when they do eventually agree you are rubbish and put me through to line faults they either just hang up or the battery on my phone dies
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Peter 🐈🎸🕹️
(@PeteYourDoom) reported
from
Hartlepool, England
@virginmedia Checked l the internal cabling and all right etc so hopefully just a lose wire somewhere at the cabinet or something the engineer can easily fix. Is there any refund due to lack of service? I pay £67 a month. Can offset that against my mobile phone data
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!
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Daniel Thompson
(@Danielson_1991) reported
from
Hartlepool, England
@virginmedia I honestly can't deal with being passed around departments again. The problem is the WiFi is weak upstairs and I'm paying for a product thats not fit for service. You advertise intelligent pods to boost connections, all I want is to order one to resolve the issue.
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ⒸⓇⒶⒾⒼ ⓈⒸⒶⓃⓁⓄⓃ
(@CraigScanlon86) reported
from
Middlesbrough, England
3 weeks and 2 engineers later and the broadband outage between the hours of 6 and 9 continues, absolute useless from @virginmedia next steps unless engineer 3 can fix this tomorrow is #ofcom and seeing if we can switch providers 👋
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Peter 🐈🎸🕹️🍺♈
(@PeteYourDoom) reported
from
Hartlepool, England
@virginmedia It was working fine, then went off and came back but the hub was flashing green quite quickly. When it renegotiates it's usually slow and steady green flash but this was really quick
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Peter 🐈🎸🕹️
(@PeteYourDoom) reported
from
Hartlepool, England
@virginmedia Waiting on the Medallia survey as the engineer was fab. Want to make sure he gets recognition for his good service
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julia millington
(@MillingtonJulia) reported
from
Marske-by-the-Sea, England
@virginmedia please can you confirm is there a wifi connection problem in the TS11 area?
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Paul Ryder
(@ryderboy24) reported
from
Hart, England
@virginmedia any reason why my broadband is so slow and my bill is so expensive
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia No, just continue to ignore me as they have no idea how to fix it
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia Got the t-shirt, when I last went through it the resolution was for me to leave and not pay my last bill and see you court which was really helpful
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"
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Douggy
(@Douggy1908) reported
from
Hartlepool, England
@virginmedia No nothing I’ve been thorough it all, already your just ****.
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Andy Wilmot
(@andy_wilmot) reported
from
Hartlepool, England
£40+ a month for WiFi which cuts in and out. Just another day for a @virginmedia customer 🤬😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Arthur
(@SimonArthurUK) reported
@NickHeathcote2 @virginmedia Same here and the biggest joke is a communications company that can’t communicate!! Oooh covid shut our call centres down so you might have to wait an hour !! Everyone else seems to be able to facilitate home working even other call centres. Virgin you are awful !
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Levi 'Asora' Vlad
(@AsoraLoL) reported
@Twiligh95656726 @virginmedia Let me know if urs is working, haha I have the same problem.
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Edward Sloan
(@EdwardHSloan) reported
@virginmedia pathetic excuse for a broadband, EX4 is down this morning and clearly a lot more. When are you going to finally sort your **** out.
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Transcend | Dan
(@TGuvn0r1) reported
@virginmedia I'm seeing people all over Plymouth and torbay reporting the same issue..
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Russparkin
(@russparkin) reported
@lozzylups @virginmedia Not sure what expect to achieve by ringing them ? They know it’s down
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Gisela Cheriton
(@Stimpy077) reported
@graeme_0273 @virginmedia Same problem here in Exeter and have been on hold to cust service for 15 mins 🙄
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Dan
(@thedanspain) reported
@virginmedia This was via WiFi and sadly not the first time. I also use sky Go which is perfect picture quality. Any other streaming service is fine, Netflix 4K, prime, anything but virgin tv go. Can I get some answers as to why your service is so below standard compared to others?
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Eva Poen #IStandWithMaya
(@EvaPoen) reported
@virginmedia @devondave8 @virginmedia Please tell how we can receive updates on this fault. The automated phone number says there isn’t a problem, and the service status pages doesn’t work.
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Levi 'Asora' Vlad
(@AsoraLoL) reported
@GaryDWatkins @virginmedia Let me know if it works xd mines not working either
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Cube Lab
(@thecubelab) reported
@virginmedia Outage reported in the south west or is it just me?