Virgin Media outages and service status in Saltburn-by-the-Sea, England

Problems in the last 24 hours in Saltburn-by-the-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltburn-by-the-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Saltburn-by-the-Sea, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Hartlepool, Saltburn-by-the-Sea, and Redcar.

City	Problem Type	Report Time
Middlesbrough	Internet	3 days ago
Middlesbrough	Internet	3 days ago
Middlesbrough	Total Blackout	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Saltburn-by-the-Sea, England

Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:

• 
  Shaun Calvert (@Shaunelious) reported 31 seconds ago from Redcar, England

  @virginmedia I’ve cancelled the visit but why should I have to call back in the first place to cancel a visit I didn’t agree to? I wanted it adding to my initial complaint or raising separately but no one was interested. Cancel my contract

• 
  Louise Donaldson (@Loulameg) reported 2 minutes ago from Stainton and Thornton, England

  Having an absolute nightmare with @virginmedia on the phone since Thursday and still no further forward, the staff literally just tell you anything to get you off the phone. Anyone know how I make an official complaint? We’ve had no services for days now

• 
  Adam Cree (@Arcamede) reported 10 minutes ago from Redcar, England

  @virginmedia are you having any issues in the North East at all? Our Internet has been awful for the past week!

• 
  rachel (@rachsclarke) reported 10 minutes ago from Middlesbrough, England

  @virginmedia You realise we’ve already missed 35 minutes of this 90 minute match? Are you going to be refunding customers due to your inconsistent service

• 
  Danny Taylor (@DannyTaylorDT) reported 11 minutes ago from Middlesbrough, England

  Every single championship midweek fixtures, there’s always an issue with the red button. They either forget to turn the game on or instead they’ve now managed to put the wrong commentary on. Sort it out @virginmedia @SkyFootball. Wrong commentary on the Boro game

• 
  Bryan Light (@UKLightCreation) reported 12 minutes ago from Redcar, England

  @virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0

• 
  Peter 🌲Santa Doom🌲🐈🎸🕹️ (@PeteYourDoom) reported 13 minutes ago from Hartlepool, England

  . @NOWTV @nowtvhelp any idea on how to stop the intermittent blue screen when playing back any on demand video or TV channels? Got an older now TV smart box. It's wired connection into a 300mbps virgin media hub so no issues.on playback speed.

• 
  HannahWhite93 (@HannahWhite93) reported 15 minutes ago from Hartlepool, England

  WHY IS VIRGIN MEDIA INTERNET ****??? I JUST WANT TO WATCH YOUTUBE ON MY GOD DAMN TABLET

• 
  rachel (@rachsclarke) reported 16 minutes ago from Middlesbrough, England

  @virginmedia can you confirm your sky sports red button will be working tonight for the Boro match as there is always problems with it, as if it’s not I’ll purchase the match with a different provider instead. Plenty of notice here for an 19:45 kick off

• 
  julia millington (@MillingtonJulia) reported 22 minutes ago from Marske-by-the-Sea, England

  @virginmedia please can you confirm is there a wifi connection problem in the TS11 area?

• 
  Just Gill (@Formally_Gill) reported 23 minutes ago from Redcar, England

  @virginmedia seriously, a price increase?! Only renewed my contract 2 months ago and for more than I've ever paid! Of course, no customer service available either. Ridiculous!

• 
  Bryan Light (@UKLightCreation) reported 31 minutes ago from Redcar, England

  @NathHawkeswood @virginmedia Twitter cant help, phoning cant speak to anyone, text service in an endless loop, chat service online is also an endless loop I need to speak with line faults and they aren't even an option on the automated phone service so I'm really screwed

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 33 minutes ago from Redcar, England

  @dakotafiction @virginmedia Just want an eta of when this will be completed or resolved, can't even watch the firestick! It's obviously an issue looking at the amount of comments on Facebook.

• 
  Stephanie Breckon (@stephbreckon) reported 35 minutes ago from Hartlepool, England

  @virginmedia there appears to be a problem with my wifi, I wouldn’t normally care but I’m working from home and have an online class at 3pm

• 
  Michelle Coleman (@stumpy1982) reported 35 minutes ago from Redcar, England

  @virginmedia please sort the red button out!!!! There’s always issues! Wrong commentary on the red button games!

• 
  Carlos Spicyweiner (@Toonhero) reported 36 minutes ago from Hartlepool, England

  @virginmedia All sorted, no longer a customer.

• 
  Sarah-Louise Wilkinson (@Sarahlw_95) reported 40 minutes ago from New Marske, England

  @virginmedia is it normal practice for your employees to shout at customers down the phone and then hang up?

• 
  ben (@benrelton) reported 40 minutes ago from Hartlepool, England

  Broadband is down in our area, but can’t register loss of service on the website - just won’t work. Any ideas? @virginmedia

• 
  Adam (@ajtheladplummy) reported 41 minutes ago from Middlesbrough, England

  @virginmedia Advertises the best fastest and most reliable internet you can get but all you get is buffering. Tried to call support team all you get is automated options, please select your option blah blah and all you get is we will send you a link. I want to speak to a human!

• 
  rachel (@rachsclarke) reported 49 minutes ago from Middlesbrough, England

  @virginmedia Wireless mainly, even though the device is right next to the router. This is the 3rd day in a row - never had this problem in the 10yr of been a customer

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TheModSmith (@TheModSmithYT) reported 6 minutes ago

  My household has been with @virginmedia for around 25 years. We’re told new customers at our address can get full fibre/XGS-PON, but existing customers can’t migrate. So we’re stuck on older HFC/DOCSIS with Gig1 upload around 100Mbps. Why must loyal customers cancel/rejoin?

• 
  keith addy (@ads913) reported 6 minutes ago

  @virginmedia I understand they're introductory, but the gap is £51/month for the identical package. That's not a normal "new customer discount" that's a loyalty penalty. What can you actually offer me?

• 
  G99 (@G99____) reported 6 minutes ago

  @BingoBertie @RichardLXXII @virginmedia Yes you clearly have no clue about the wording of the contract. Contracts have a fixed period and if you are smart you have discounts. They however have a fixed period, so if you let them run out the contract continues without them. So what your are suggesting is bad

• 
  STEPHEN (@stevied151181) reported 7 minutes ago

  @virginmedia I've just had a lovely chat with Kabeer to renew my contract. He was polite, friendly and helpful. Please make sure he's praised for his customer service. 5🌟

• 
  Richard M 🇺🇦 (@Days_Are_Gone) reported 7 minutes ago

  Who's providing their interplanetary communications if she needs to try again next year? Even Virgin Media aren't that bad. #Sams80s

• 
  Nick Poole (@nrpoole) reported 9 minutes ago

  @virginmedia I can't log into my a/c. I know my email address but, when entered, I reach a page saying that there has been a 'quick pause to keep my account safe' followed by some unhelpful suggestions and a reference: IDF-12B. The help & bot are useless. Can you help, please?

• 
  Gloucester Glass (@gloucesterglass) reported 9 minutes ago

  @virginmedia Yes, it said issues with broadband and tv, but it’s been 3 consecutive days now. Plus like I said I can’t get mobile signal and I don’t live in the middle of nowhere so dependent on wifi calls unfortunately.

• 
  Louise Ford (@pixiepoppett) reported 9 minutes ago

  @virginmedia Still no solution and fix times just being moved all day. Ur customer services was of no help. Will be leaving at first opportunity.

• 
  Jason Wells (@fatmadarkin) reported 10 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV8 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

• 
  EA (@eanne30) reported 11 minutes ago

  @virginmedia broadband been down in ML1 5 postcode for over 12hours - been told engineers are working on it but your service checker shows no issues? Please update your customers on when service will be resumed 🤞🏼