1. Home
  2. Companies
  3. Virgin Media
  4. Saltburn-by-the-Sea
Virgin Media

Virgin Media outages and service status in Saltburn-by-the-Sea, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Saltburn-by-the-Sea, including 1 direct report.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Apr 8, 2:07 PM GMT+1.
  • 39% Internet (39%)
  • 17% E-mail (17%)
  • 17% Wi-fi (17%)
  • 11% Total Blackout (11%)
  • 11% TV (11%)
  • 6% Phone (6%)

The latest reports from users having issues in Saltburn-by-the-Sea come from postal codes TS12 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saltburn-by-the-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltburn-by-the-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Saltburn-by-the-Sea, England

The most recent Virgin Media outage reports came from the following cities: Saltburn-by-the-Sea, Hartlepool, Middlesbrough, and Redcar.

CityProblem TypeReport Time
Saltburn-by-the-Sea Wi-fi 11 hours ago
Hartlepool Wi-fi 3 days ago
Saltburn-by-the-Sea E-mail 4 days ago
Middlesbrough TV 4 days ago
Middlesbrough E-mail 5 days ago
Middlesbrough Internet 6 days ago

Nearby cities with recent reports

Middlesbrough

4 recent signals

4 days ago
Hartlepool

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Saltburn-by-the-Sea, England

Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Let me ask, so you know how long the line is to speak to technical support? Have you tried using the text service and online chat? I have all at the same time and after 8 days I still hadn't spoke with anyone, you are unable to support your services

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia No errors, never is, yet everyday at least once my net goes off, normally for 10 minutes sometimes for up to 4 or 5 hours, cant remember last time I made it 24 hours with no down time

  • Formally_Gill
    Just Gill (@Formally_Gill) reported from New Marske, England

    @virginmedia I rang after the email and they assured me they have applied a discount and would stay the same price for my contract. I agreed a fix price and if that's not what I got then I have been lied too, which is a miss sale and the ombudsman will be contacted, again.

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @AhDeluxe @virginmedia Was it the 10 minute off or the 4/5 hour cut? Never anything inbetween in my experience

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @KEESH1984 @virginmedia 8 days of that, we not heard fro you for a while youbstill need to speak to someone? OK let's start the whole thing again Chuffing useless, what they offer is not customer service its hope it fixes itself before anyone notices or leaves

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @NathHawkeswood @virginmedia Twitter cant help, phoning cant speak to anyone, text service in an endless loop, chat service online is also an endless loop I need to speak with line faults and they aren't even an option on the automated phone service so I'm really screwed

  • stephbreckon
    Stephanie Breckon (@stephbreckon) reported from Hartlepool, England

    @virginmedia there appears to be a problem with my wifi, I wouldn’t normally care but I’m working from home and have an online class at 3pm

  • BradleyStaunch
    Bradley Staunch (@BradleyStaunch) reported from Hartlepool, England

    Virgin media internet is good, EVERY SINGLE other thing about them is ******* shite. Never understand the ***** on the phone takes, 3 hours to get through, website always down, make a payment page been broke for 5 years. ******* ****

  • Toonhero
    Carlos Spicyweiner (@Toonhero) reported from Hartlepool, England

    @virginmedia All sorted, no longer a customer.

  • gaussey
    𝗠𝙞𝖼𝗵𝖺𝙚𝗅 𓆤 (@gaussey) reported from Redcar, England

    @FoolRare @virginmedia Thanks, service status is down and wondered if it was just my hub dying.

  • PeteYourDoom
    Peter 🌲🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England

    @virginmedia hi, any help on a non responsive remote to vbox? It is flashing red when I press buttons bit nothing happening on box. Only started happening tonight

  • rachsclarke
    rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia absolute pathetic excuse of a mobile phone network, constantly missing important phone calls and being disconnected. Nowhere near as reliable as primary network EE. Not even worth the free unlimited sim card you’ve given me.

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    Not a lover of call centres and thought that they didn't really offer any customer service of any real value, then you have the likes of @virginmedia and @Hermesparcels that seem to want to upset customers. That said, credit to @NespressoUK, was blown away with your service

  • Formally_Gill
    Just Gill (@Formally_Gill) reported from Redcar, England

    @virginmedia seriously, a price increase?! Only renewed my contract 2 months ago and for more than I've ever paid! Of course, no customer service available either. Ridiculous!

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Yes I'm aware, they have just hung up on me again after an hour without even a real person, 6 times now and thats why I was asking for @richardbranson number, your sales guys don't seem to have any issues calling me though #JustSaying

  • JamesPoole10
    James Poole (@JamesPoole10) reported from Redcar, England

    @virginmedia appalling in Redcar. No service all afternoon on Broadband & TV. I've lost 2 hours work. Phoned the call centre. Minimum recompense if any by the sounds of it.

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia can you advise the next time I will be able to receive your broadband for a period of 24 hours or more without it going down? #StayConnected #IfYouCan

  • gaussey
    𝗠𝙞𝖼𝗵𝖺𝙚𝗅 𓆤 (@gaussey) reported from Redcar, England

    @virginmedia No, everything is fine thanks, the outage only lasted two hours.

  • PeteYourDoom
    Peter 🌲Santa Doom🌲🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England

    . @NOWTV @nowtvhelp any idea on how to stop the intermittent blue screen when playing back any on demand video or TV channels? Got an older now TV smart box. It's wired connection into a 300mbps virgin media hub so no issues.on playback speed.

  • Toonhero
    Carlos Spicyweiner (@Toonhero) reported from Hartlepool, England

    @virginmedia I have spent 25 mins on the phone trying to change my package, I was being transferred to an account specialist and you have hung up on me, I suggest you now contact me before I cancel my entire package. Customer service is shocking.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RedscapesTV
    RedScapes (@RedscapesTV) reported

    Can't catch a break First time I've wanted to stream in a week but connection issues with @virginmedia strike. Can't even hold a stable connection while plugged in to the router

  • Bonnie467John
    daisymm (@Bonnie467John) reported

    @virginmedia Done it all via customer services they say after doing tests there is a fault said they would send new equipment out with a technician today but because they didn’t record the booking it isn’t happening My daughter rang again they say they have us now booked for Monday

  • CraigSlammon
    craig slammon (@CraigSlammon) reported

    @virginmedia Yes already used called and spoken to . Issue cannot be resolved until 16:00 today b77 area . And this is constant now . Every week we are having drop ours . And mine and my wife's work relies on internet connectivity. Like I say . For the price it's beginning to not be worth it

  • wr_ghty
    . (@wr_ghty) reported

    @virginmedia so why don’t mobile phones, firesticks, switch’s and PS4’s elsewhere in the house work like utter garbage. I have to turn off my wifi on my phone to read the news on my phone. You have a funny way of making tests look good but no way of justifying why no devices work?

  • grrrzie17
    The London Chief (@grrrzie17) reported

    @virginmedia @NatGeoUK Your service is absolutely ****, the end.

  • elainegold
    Elaine Gold (@elainegold) reported

    @virginmedia - still no service for Netflix or Prime, just an automated message from you apologising for the problems in my area and a text to a link that doesn't open - 2 days at least now!

  • JGNSantos87
    Jo Jo (@JGNSantos87) reported

    @virginmedia useless call centres. Again my interest has stopped working and customer service cannot provide Any information other than an outage. I saw the repairs complete yesterday and Internet worked for 10 hours and again its offline. Can I have a UK contact please!!!

  • truegemini12
    pauline (@truegemini12) reported

    @virginmedia Yes as always it says no none issue but then we get a Tex and says the issue has now been fixed so it does show on line when we do a service check

  • MattJJarman
    Matt Jarman (@MattJJarman) reported

    @virginmedia I’ve called that number 4 times! Each time your rep has apologised and been unable to help as your systems put them in an impossible position! Your team have called and left a message once why can’t someone call me back? This isn’t service it’s a shambles!

  • wr_ghty
    . (@wr_ghty) reported

    @sb_watp @virginmedia The answer is unfortunately @virginmedia don’t want to help. Just take your money. It’s time to move