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Virgin Media

Virgin Media outages and service status in Saltburn-by-the-Sea, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Saltburn-by-the-Sea, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
  • The most recent signal from this area was received Aug 5, 9:16 PM GMT+1.
  • 57% Internet (57%)
  • 14% Total Blackout (14%)
  • 7% E-mail (7%)
  • 7% Wi-fi (7%)
  • 7% TV (7%)
  • 7% Phone (7%)

The latest reports from users having issues in Saltburn-by-the-Sea come from postal codes TS12 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saltburn-by-the-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltburn-by-the-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 8: Problems at Virgin Media

Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Saltburn-by-the-Sea, England

The most recent Virgin Media outage reports came from the following cities: Hartlepool, Saltburn-by-the-Sea, and Middlesbrough.

CityProblem TypeReport Time
Hartlepool Internet 3 days ago
Saltburn-by-the-Sea Total Blackout 4 days ago
Middlesbrough Internet 10 days ago
Middlesbrough Internet 10 days ago
Middlesbrough Internet 12 days ago
Middlesbrough E-mail 15 days ago

Nearby cities with recent reports

Hartlepool

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Saltburn-by-the-Sea, England

Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:

  • gaussey
    ๐— ๐™ž๐–ผ๐—ต๐–บ๐™š๐—… ๐“†ค (@gaussey) reported from Redcar, England

    @virginmedia No, everything is fine thanks, the outage only lasted two hours.

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @KEESH1984 @virginmedia 8 days of that, we not heard fro you for a while youbstill need to speak to someone? OK let's start the whole thing again Chuffing useless, what they offer is not customer service its hope it fixes itself before anyone notices or leaves

  • AllpointsTV
    AllpointsTV - Jamie (@AllpointsTV) reported from Guisborough, England

    @virginmedia so trying to get an engineer to fix my 1gb internet after days of it running at sub 200mb and disconnecting at midnight itโ€™s now been off for over a day . I just kept being told try again in one hour

  • andy_wilmot
    Andy Wilmot (@andy_wilmot) reported from Hartlepool, England

    ยฃ40+ a month for WiFi which cuts in and out. Just another day for a @virginmedia customer ๐Ÿคฌ๐Ÿ˜ก

  • JamesPoole10
    James Poole (@JamesPoole10) reported from Redcar, England

    @virginmedia appalling in Redcar. No service all afternoon on Broadband & TV. I've lost 2 hours work. Phoned the call centre. Minimum recompense if any by the sounds of it.

  • timypeg
    Tim Pegden (@timypeg) reported from Middlesbrough, England

    Help needed. Why wonโ€™t my Ethernet port on my power line adataper have a successful connection to my network switch? (Have virgin media hub) #networking #tplink #virginmedia #ukbroadband

  • HannMarieRose
    Hannah (@HannMarieRose) reported from Middlesbrough, England

    @virginmedia midway through the last episode of #SilentWitness and my virgin decides to go down, couldn't of timed it better if you tried ๐Ÿ˜ซ๐Ÿ˜ซ

  • Emfozz
    Em (@Emfozz) reported from Middlesbrough, England

    @virginmedia shock as broadband is down again. Yet youโ€™ll still expect full payment from everyone.

  • PeteYourDoom
    Peter ๐Ÿˆ๐ŸŽธ๐Ÿ•น๏ธ (@PeteYourDoom) reported from Hartlepool, England

    @virginmedia Waiting on the Medallia survey as the engineer was fab. Want to make sure he gets recognition for his good service

  • Loulameg
    Louise Donaldson (@Loulameg) reported from Stainton and Thornton, England

    Having an absolute nightmare with @virginmedia on the phone since Thursday and still no further forward, the staff literally just tell you anything to get you off the phone. Anyone know how I make an official complaint? Weโ€™ve had no services for days now

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia No, just continue to ignore me as they have no idea how to fix it

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    Not a lover of call centres and thought that they didn't really offer any customer service of any real value, then you have the likes of @virginmedia and @Hermesparcels that seem to want to upset customers. That said, credit to @NespressoUK, was blown away with your service

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia I wouldn't recommend your media connect app its awful, the booster you sent out does exactly zero, as for blackspots around the house that would be anywhere in the house more than 1.5m from the hub, all the software in the world won't polish the turn you call a superhub

  • Christo72210007
    Chris Christopher (@Christo72210007) reported from Nunthorpe, England

    @virginmedia Aaarrrggghhh, red button not working on Sky Sports tonight any idea why?

  • Erinshore11
    Geoff Wright (@Erinshore11) reported from Nunthorpe, England

    @virginmedia Service back after a engineer visit last night, with another coming again today. After being with Virgin for years, the Tv and internet service these past 6 months has been poor, surely I should get a reduction on my bill.

  • PeteYourDoom
    Peter ๐ŸŒฒSanta Doom๐ŸŒฒ๐Ÿˆ๐ŸŽธ๐Ÿ•น๏ธ (@PeteYourDoom) reported from Hartlepool, England

    . @NOWTV @nowtvhelp any idea on how to stop the intermittent blue screen when playing back any on demand video or TV channels? Got an older now TV smart box. It's wired connection into a 300mbps virgin media hub so no issues.on playback speed.

  • john_watson_
    ๐•๐• ๐•™๐•Ÿ ๐•Ž๐•’๐•ฅ๐•ค๐• ๐•Ÿ ๐ŸŽง๐ŸŽ™๐Ÿ“ป (@john_watson_) reported from Redcar, England

    Our broadband in TS10 has been down all day, the status page says no issues, but self test says there is no connection @virginmedia - is this related to the issues at Roseberry Square, Redcar, and when will it be resolved. So far no communication from you!

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia @grimegran #Stayconnected the biggest mystery to all Virgin media customers at the moment is how to stay connect to the router and the broadband! Stop promoting ads when your customer service is currently unable to accepts fault reports, 8.5 weeks and counting!

  • citamo
    Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS ๐Ÿ’™ (@citamo) reported from Middlesbrough, England

    @virginmedia @justwearmasks Instead of employing robots in your impossible to contact call centres and ripping of the public for your shareholders, set up a proper system of customer care which is accessible, helpful, considerate and capable of fixing customer problems quickly and competently.

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Is actually my whole street, I can sit and watch every bodies routers resetting and I assume they are having same speed issues as me

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • 1888oneclub
    One Club Since 1888 ๐Ÿ€๐Ÿ‡ฎ๐Ÿ‡ช (@1888oneclub) reported

    @RFC5572_ You just got beaten off a virgin media WiFi password ya helmet. Pipe ******** down!!

  • ljbrameld
    Lynne (@ljbrameld) reported

    @RichardMorrow10 @virginmedia Youโ€™ll be lucky. I left them & changed Broadband company. They said I was due credit & would send a cheque (cheque ๐Ÿฅด). Still waiting. Bet it never arrives.

  • KarlDyer15
    Karl Dyer (@KarlDyer15) reported

    To work for @virginmedia you donโ€™t need a brain cell, maybe the worst company in the UK Iโ€™ve ever had the displeasure of dealing with. Avoid them at all costs

  • iestyntdavies
    Iestyn T Davies (@iestyntdavies) reported

    @virginmedia - you customer service app is faulty, my TV Box is faulty how can I leave and end this poor service? Can @skytv or @EE help Me leave and get a better service?

  • cdavo25
    Chris Davis (@cdavo25) reported

    @virginmedia WORST Internet Provider iv ever had! Internet breaks takes nearly 2 weeks to fix it and within a week it broke again! And all you get back from customer care is no understanding and promises it will be fixed soon! Absolute joke of a company L

  • WiJayWhelan
    Jase Whelan (@WiJayWhelan) reported

    @virginmedia so 4 days later i receive this ๐Ÿ˜กVirgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F012405802. The latest update we have is: We have identified the problem and an engineer is on their way. The estimated repair time is now: 12/08/2026 13:00:00

  • LiamGM90
    LiamGM โšซ๏ธโšช๏ธโšซ๏ธโšช๏ธ (@LiamGM90) reported

    @virginmedia Sort this problem you have up and down the country With both broadband and TV Cause it needs to be fix ASAP

  • elbondivad
    Dansun (@elbondivad) reported

    @Ewan_Huzami @downdetector Down in East Surrey since yesterday too. Virgin Media app says service won't be restored until 11th August. Luckily I'm out of contract so I'm switching to Starlink

  • ChefPaul41
    Chef Paul (@ChefPaul41) reported

    Reckon we had better offerings on TV last week in our lodge ( caravan ) with Freeview than we do back home with virgin media. TV sucks.

  • LayDFingers
    Lay D Fingers (@LayDFingers) reported

    @virginmedia can you please help me by sending a confirmation of my final bill pronto