Virgin Media outages and service status in Saltburn-by-the-Sea, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Saltburn-by-the-Sea, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 10, 11:47 PM GMT+1.
- Internet (45%)
- Wi-fi (27%)
- E-mail (9%)
- Total Blackout (9%)
- TV (9%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Saltburn-by-the-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltburn-by-the-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 16: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Saltburn-by-the-Sea, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
 Hartlepool
|
TV | 6 days ago |
|
Middlesbrough
|
Internet | 7 days ago |
|
Middlesbrough
|
Wi-fi | 8 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Saltburn-by-the-Sea, England
Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:
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Shaun Calvert (@Shaunelious) reported from Redcar, England@virginmedia Or asking what outcome they want. Anyway, not long after I get a text saying a technician is coming out that I haven’t agreed to and if I’m not home when they come it’ll cost £25. So I have to call up to cancel that and was then told I can’t add to my complaint….
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Michael Wicks (@wicks_michael) reported from Middlesbrough, England@virginmedia what’s going on with your website unable to access via my O2 or Vodafone mobile network. No problems with any other websites 😡
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Bryan Light (@UKLightCreation) reported from Redcar, England@maureenbo @TheOnlyElChazmo @virginmedia Since changing my router I have been getting what I pay for, its brilliant now, can't believe they endure so much pain because of a crap router that they should have changed years ago
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Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England@virginmedia Checked l the internal cabling and all right etc so hopefully just a lose wire somewhere at the cabinet or something the engineer can easily fix. Is there any refund due to lack of service? I pay £67 a month. Can offset that against my mobile phone data
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𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported from Redcar, England@DanWalk32531219 @virginmedia Just checked at 2am, finally back up again, though poor speeds on a speed test, hopefully will improve by the morning 🤞
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rachel (@rachsclarke) reported from Middlesbrough, England@virginmedia Thanks, do you have an ETA of when you’re issue will be resolved? Many of us could of purchased this game with a different streaming service if we knew you would be having the same issues with red button as per usual
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Peter 🌲Santa Doom🌲🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England. @NOWTV @nowtvhelp any idea on how to stop the intermittent blue screen when playing back any on demand video or TV channels? Got an older now TV smart box. It's wired connection into a 300mbps virgin media hub so no issues.on playback speed.
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andrea mcdonald (@AndreaAndymac) reported from Redcar, England@virginmedia as per usual the red button not working AGAIN the amount I pay you each month should provide me with a much much better service than this. What are you doing??????
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Just Gill (@Formally_Gill) reported from New Marske, England@virginmedia I rang after the email and they assured me they have applied a discount and would stay the same price for my contract. I agreed a fix price and if that's not what I got then I have been lied too, which is a miss sale and the ombudsman will be contacted, again.
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Carlos Spicyweiner (@Toonhero) reported from Hartlepool, England@virginmedia All sorted, no longer a customer.
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Shaun Calvert (@Shaunelious) reported from Redcar, England@virginmedia I’ve cancelled the visit but why should I have to call back in the first place to cancel a visit I didn’t agree to? I wanted it adding to my initial complaint or raising separately but no one was interested. Cancel my contract
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Geoff Wright (@Erinshore11) reported from Nunthorpe, EnglandHad visit No 2 from Virgin, a couple of nice chaps,chased cables and removed cable still connected to the network that's not been used for years,new modem,new leads,new remote and the supervisor's number with a call back in a week, all good so far well done @virginmedia
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Em (@Emfozz) reported from Middlesbrough, England@virginmedia Ironic you try and blame customers. It’s your service not my house or my equipment or how I’m using it.
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Bryan Light (@UKLightCreation) reported from Redcar, England@VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?
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Bryan Light (@UKLightCreation) reported from Redcar, England@KEESH1984 @virginmedia 8 days of that, we not heard fro you for a while youbstill need to speak to someone? OK let's start the whole thing again Chuffing useless, what they offer is not customer service its hope it fixes itself before anyone notices or leaves
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andrea mcdonald (@AndreaAndymac) reported from Redcar, England@virginmedia No it wasn't. I want to do it when it's convenient for me not virgin media. Thanks for nothing..As well as expecting the customer to do all the work installing the equipment you making the decisions without consultation.Seriously thinking about my 14 day change of mind now.
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BoroMike (@MrTaylorM) reported from New Marske, EnglandLooks like #virginmedia is down again in New Marske. If it’s preventative maintenance they should tell us.
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𝓓𝓸𝓾𝓰𝓵𝓪𝓼 (@KatieDouglas93) reported from Middlesbrough, EnglandImagine trying to enjoy a football with buffering every 2 minutes virgin media is ****
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia Yes I'm aware, they have just hung up on me again after an hour without even a real person, 6 times now and thats why I was asking for @richardbranson number, your sales guys don't seem to have any issues calling me though #JustSaying
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Elaine Rust (@elainerust) reported@virginmedia YOU’VE CANCELLED MY SWITCH AGAIN. THREE TIMES YOU’VE DONE THIS. It’s unbelievable that you can get away with it. @ofcom @MoneySavingExp Please help.
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Duncan Wright (@dwright75) reported@virginmedia what’s the usual hold time to report a fault? Currently at 25 mins. My internet is definitely not working despite your status checker telling me it is
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JR (@Dadyougeek) reported@appleblossomBe @virginmedia @LutzSchuler Nope they was more than happy to cancel it today!
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Matt 💙 (@mattdoctorwho74) reportedStream box is terrible claims be 4k, picture, colours, duller than 1988 vhs channels, chip obviously yrs behind, thats tv pulled out now, no rewind tv surely no one would pay £15 pm for sky entertainment when sky entertainment and kids is £3.99 on @NOW @virginmedia
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Debzy G 🦅🐦⬛🦉 (@brummiedebz) reported@shashpatel23 @virginmedia @HopeForTo Honestly, it’s a joke! Saying 8:07pm fix time here in Birmingham! If I hadn’t been forced to upgrade my V6 box to 360 software I’d still be able to access the tv channels!! But because 360 relies on wifi connection I can’t get any tv!! 🤯🤯😡😡
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Joanna O'Donovan (@22abfabf1cf4408) reported@virginmedia no broadband in Shankill. Outage?? No info on your app.
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Claire Shaw (@clairebaigent) reported@virginmedia I will not be sending you a private message because despite repeated calls over the past 2 years you have done nothing to help or sort it out. You’re currently charging a 90 yr old man £160 for services he doesn’t use, so please don’t patronise me.
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James Ferris (@jamesf61) reported@virginmedia Could you get any worse? 3 weeks of no reliable broadband. Customer service suggesting i cancel because they don't know when it will be fixed. Pathetic.
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𝐋 𝐄 𝐄 ™ (@outwrite) reportediplayer quality so bad watching the match. Like watching through water. Also, why can't I watch with @virginmedia app? Disappointing..
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D (@HopeForTo) reported@virginmedia major outage and nothing on X about it