Virgin Media Outage Report in Saltburn-by-the-Sea, Redcar and Cleveland, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saltburn-by-the-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltburn-by-the-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Saltburn-by-the-Sea, Redcar and Cleveland, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Redcar and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Total Blackout | |
| Middlesbrough |
Total Blackout | |
| Middlesbrough |
TV | |
| Redcar |
Internet | |
| Middlesbrough |
Internet | |
| Hartlepool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saltburn-by-the-Sea, England
Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Have had this issue since I joined Virgin
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia absolute pathetic excuse of a mobile phone network, constantly missing important phone calls and being disconnected. Nowhere near as reliable as primary network EE. Not even worth the free unlimited sim card you’ve given me.
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Clive Conway
(@13thDukeofWmbm) reported
from
Middlesbrough, England
Anyone having broadband connection issues with @virginmedia in Middlesbrough? Nightmare trying to get through to em.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@TheOnlyElChazmo @maureenbo @virginmedia I got £50 for 8 weeks of crap internet at the start if the lockdown but I had to fight for it Best thing all Virgin customers can do is replace the Superhub 3.0, its even a crap doorstop, solved so many if my issues and now I actually have range on my WiFi
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June Hurst 🐈🦊🌷🌻🌾
(@juneh49) reported
from
Nunthorpe, England
3 hours trying to cancel a sports package I do not want @virginmedia and I then get cut off. I’m not a happy customer
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𝓓𝓸𝓾𝓰𝓵𝓪𝓼
(@KatieDouglas93) reported
from
Middlesbrough, England
Imagine trying to enjoy a football with buffering every 2 minutes virgin media is ****
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James Poole
(@JamesPoole10) reported
from
Redcar, England
@virginmedia appalling in Redcar. No service all afternoon on Broadband & TV. I've lost 2 hours work. Phoned the call centre. Minimum recompense if any by the sounds of it.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@JohnnyDude1983 @virginmedia The 3rd engineer to visit told me what I need to do and also told me that Virgin Media wont tell me or others what they can do or what the issue is
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@maureenbo @TheOnlyElChazmo @virginmedia Since changing my router I have been getting what I pay for, its brilliant now, can't believe they endure so much pain because of a crap router that they should have changed years ago
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Just Gill
(@Formally_Gill) reported
from
New Marske, England
@virginmedia can you not save your internet outrages for mid week ffs? I hate being a customer.
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Carlos Spicyweiner
(@Toonhero) reported
from
Hartlepool, England
@virginmedia I have spent 25 mins on the phone trying to change my package, I was being transferred to an account specialist and you have hung up on me, I suggest you now contact me before I cancel my entire package. Customer service is shocking.
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Levi
(@7Tazy) reported
from
Middlesbrough, England
@Zyqlon @virginmedia WiFi down stairs
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Emrah
(@Emrah48974877) reported
from
Redcar, England
@virginmedia Internet down in ts10 area
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Hannah🌼
(@HHannahJohnsonn) reported
from
Hartlepool, England
not even surprised #virginmedia WiFi is down fully, literally cuts out every day
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Tim Pegden
(@timypeg) reported
from
Middlesbrough, England
Help needed. Why won’t my Ethernet port on my power line adataper have a successful connection to my network switch? (Have virgin media hub) #networking #tplink #virginmedia #ukbroadband
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Carlos Spicyweiner
(@Toonhero) reported
from
Hartlepool, England
@virginmedia All sorted, no longer a customer.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@brfcsdotcom More than good enough, if you were virgin media I could have guessed at the issue and the fix
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June Hurst 🐈🦊🌷🌻🌾
(@juneh49) reported
from
Nunthorpe, England
@virginmedia I cannot get help cancelling a package I did not want. I tried online & phone. 3 hrs to speak to someone. Transferred once. Second transfer cut off. Nobody phoned me back.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Tried already and you actually made it worse, I put up with for half a day and changed everything back to the better (although still poor and not near what I'm paying for) performance yet you still ask me to buy your tech support service lmfao
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rich
(@SANSTER2009) reported
@ReggaeKisses @virginmedia @SkySportsPL You where as bad as us I'm afraid on sunday . But hopefully 3 worse teams.
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William McKee
(@wil_lia_m40) reported
@virginmedia Completely impossible,it’s hooked up to one tv which is hanging on my wall,and I am not really in the mood for diy so you can say the tv is the problem. I can tell you it’s not as the ps5 subtitles work perfectly,it only happens on virgin. Apologies about putting my tv on a wall
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abocado 🥑
(@abbienicolex) reported
@virginmedia Not any more, someone came out to ‘fix’ our wifi on Monday, found an issue with the cable outside. We have been told someone will come back every day this week and no one has. They fixed the cable we are just waiting for someone to come and connect to the house again.
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Unwanted Life
(@UnwantedLife_Me) reported
@virginmedia @OverwatchEU Why won't you let me connect with anything hosted on Lyrical Host, a website hosting company? You said you'd fix it, but you still haven't
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Kerry Lenihan
(@kerrylynn21) reported
@virginmedia Can someone just call me? I've had enough of trying to speak to anyone on webchat or WhatsApp or your help page. I was promised a complete refit today. Nothing.
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R McQ
(@Rosco1318) reported
@virginmedia So I need to use the rubbish hub 5 or have crap Internet. Thats a bit of a poor get out clause. Hub 4 was fine for 2 years. Hub 5 requires master reset once a week. Why have option to put in modem mode.
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Dominika
(@dominikabolon) reported
@virginmedia since you guys respond here better than on your phones… why has my internet been down for 5 days with no response from your team? 😒 #virginmedia
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. . .
(@havinabubble) reported
@virginmedia Currently using a VPN which seems to get me around your problem. still says TV issues in the area, since Oct 3rd when these intermittent broadband outages started.
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Unwanted Life
(@UnwantedLife_Me) reported
Hi @virginmedia, Why won't you let me connect with anything hosted on @lyricalhost, a website hosting company? You said you'd fix it, but you still haven't
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David Rozzell
(@BluegrassHippie) reported
@virginmedia The landline is now a VOIP service via the hub, it doesn't use the onld landline style connection. VM still charge a line rental that originally was because they had to pay BT for the line, that is irrelevant now, but they still charge for it, this seems a bit of a scam.