Virgin Media outages and service status in Saltburn-by-the-Sea, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Saltburn-by-the-Sea, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jun 29, 10:56 PM GMT+1.
- Internet (58%)
- Wi-fi (17%)
- E-mail (8%)
- Total Blackout (8%)
- TV (8%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Saltburn-by-the-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltburn-by-the-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 4: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Saltburn-by-the-Sea, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Hartlepool, Saltburn-by-the-Sea, and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough
|
Internet | 5 days ago |
|
Middlesbrough
|
Wi-fi | 7 days ago |
|
Middlesbrough
|
Internet | 7 days ago |
|
Middlesbrough
|
7 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
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Virgin Media Issues Reports Near Saltburn-by-the-Sea, England
Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia Mainly wireless but wired issues too
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Shaun Calvert (@Shaunelious) reported from Redcar, England@virginmedia I’ve got 16 months left on my current contract but I’d like to cancel it as I have good reason
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Carlos Spicyweiner (@Toonhero) reported from Hartlepool, England@virginmedia I have spent 25 mins on the phone trying to change my package, I was being transferred to an account specialist and you have hung up on me, I suggest you now contact me before I cancel my entire package. Customer service is shocking.
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Peter 🐈🎸🕹️🍺♈ (@PeteYourDoom) reported from Hartlepool, England@virginmedia It was working fine, then went off and came back but the hub was flashing green quite quickly. When it renegotiates it's usually slow and steady green flash but this was really quick
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rachel (@rachsclarke) reported from Middlesbrough, England@virginmedia Wireless mainly, even though the device is right next to the router. This is the 3rd day in a row - never had this problem in the 10yr of been a customer
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"
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Bryan Light (@UKLightCreation) reported from Redcar, EnglandNot a lover of call centres and thought that they didn't really offer any customer service of any real value, then you have the likes of @virginmedia and @Hermesparcels that seem to want to upset customers. That said, credit to @NespressoUK, was blown away with your service
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Chloe (@chlowilson__) reported from Redcar, EnglandVirgin media wifi is down again.. surprise, surprise
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rachel (@rachsclarke) reported from Middlesbrough, England@virginmedia You realise we’ve already missed 35 minutes of this 90 minute match? Are you going to be refunding customers due to your inconsistent service
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Sarah-Louise Wilkinson (@Sarahlw_95) reported from New Marske, England@virginmedia is it normal practice for your employees to shout at customers down the phone and then hang up?
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia Tried already and you actually made it worse, I put up with for half a day and changed everything back to the better (although still poor and not near what I'm paying for) performance yet you still ask me to buy your tech support service lmfao
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Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, EnglandYay, virgin media outage has stopped and been fixed
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Hannah (@HannMarieRose) reported from Middlesbrough, England@virginmedia midway through the last episode of #SilentWitness and my virgin decides to go down, couldn't of timed it better if you tried 😫😫
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julia millington (@MillingtonJulia) reported from Marske-by-the-Sea, England@virginmedia please can you confirm is there a wifi connection problem in the TS11 area?
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rachel (@rachsclarke) reported from Middlesbrough, England@virginmedia how can I cancel my contract? Unable to get through via phone.
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Matt Greenfield-Westcott (@WheezyRider44) reported from Nunthorpe, England@virginmedia Is your red button not working again?!?
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Shaun Calvert (@Shaunelious) reported from Redcar, England@virginmedia I’ve cancelled the visit but why should I have to call back in the first place to cancel a visit I didn’t agree to? I wanted it adding to my initial complaint or raising separately but no one was interested. Cancel my contract
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Bryan Light (@UKLightCreation) reported from Redcar, England@VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?
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𝓓𝓸𝓾𝓰𝓵𝓪𝓼 (@KatieDouglas93) reported from Middlesbrough, EnglandImagine trying to enjoy a football with buffering every 2 minutes virgin media is ****
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia I wouldn't recommend your media connect app its awful, the booster you sent out does exactly zero, as for blackspots around the house that would be anywhere in the house more than 1.5m from the hub, all the software in the world won't polish the turn you call a superhub
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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UTV1874 (@neiloco76) reported@virginmedia Just wondering,, the people that work for you,,,,,do any of them actually know how to do their job?? I've only had virgin for 6 weeks and your already on the 6th **** up! TERRIBLE customer service, wouldnt know their arse from their elbow #virginmedia #useless
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Tweetledumb (@xueshang) reported@libertyglobal please ask @virginmedia why they sent me a new TB box without any remote to control it. (Finally they say will send one to reach me "in 5 business days" - keep paying for the service throughout this time!)
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Troy Pemberton (@tpembe1) reported@virginmedia Just rang customer service and now been promised a date of 8th of July at 3pm. Like I said previously the date keeps moving.
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G99 (@G99____) reported@BingoBertie @RichardLXXII @virginmedia Yes you clearly have no clue about the wording of the contract. Contracts have a fixed period and if you are smart you have discounts. They however have a fixed period, so if you let them run out the contract continues without them. So what your are suggesting is bad
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Some-Nick1976 (@Some_Nick1976) reported@virginmedia It happens almost every evening from around 8pm to 9.30pm. It is also quite poor on a Sunday afternoon for a number of hours.
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STEPHEN (@stevied151181) reported@virginmedia I've just had a lovely chat with Kabeer to renew my contract. He was polite, friendly and helpful. Please make sure he's praised for his customer service. 5🌟
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Yasmin alibhai-brown (@y_alibhai) reported@virginmedia So @virginmedia what are you doing about this problem? And failure on the part of your company?
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J Harris (@BingoBertie) reported@RichardLXXII @virginmedia Simple. Arrange a new supplier. Cancel direct debit. Commence a claim under the direct debit guarantee scheme for the un-agreed unauthorised increased amount Never have anything to do with @virginmedia again Except for suing for damages for falsely registered credit reference
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Foredeck (@Foredeck99) reported@virginmedia When I repeatedly, politely tell your tele sales team to remove my name from your calling list they fail to do so, I am sometimes getting multiple daily calls from you. Execrable customer service, 0/10.
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Kay (@kaytydaty) reported@virginmedia Had emails to swap old TiVo box to new 360 one. Ordered one 29th May, got confirmation email but heard nothing since? Can you help please, thanks