Virgin Media outages and service status in Saltburn-by-the-Sea, England

Problems in the last 24 hours in Saltburn-by-the-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltburn-by-the-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Saltburn-by-the-Sea, England

The most recent Virgin Media outage reports came from the following cities: Saltburn-by-the-Sea, Hartlepool, Middlesbrough, and Redcar.

City	Problem Type	Report Time
Saltburn-by-the-Sea	Wi-fi	23 hours ago
Hartlepool	Wi-fi	4 days ago
Saltburn-by-the-Sea	E-mail	4 days ago
Middlesbrough	TV	4 days ago
Middlesbrough	E-mail	5 days ago
Middlesbrough	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Saltburn-by-the-Sea, England

Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:

• 
  Andy Wilmot (@andy_wilmot) reported 2 minutes ago from Hartlepool, England

  £40+ a month for WiFi which cuts in and out. Just another day for a @virginmedia customer 🤬😡

• 
  Douggy (@Douggy1908) reported 2 minutes ago from Hartlepool, England

  @virginmedia I have issues with everything

• 
  Bryan Light (@UKLightCreation) reported 3 minutes ago from Middlesbrough, England

  @virginmedia Got the t-shirt, when I last went through it the resolution was for me to leave and not pay my last bill and see you court which was really helpful

• 
  Bryan Light (@UKLightCreation) reported 4 minutes ago from Middlesbrough, England

  @virginmedia It's a waste of time tbh, all they do is insist I take the hub out of modem mode and when they do eventually agree you are rubbish and put me through to line faults they either just hang up or the battery on my phone dies

• 
  Bryan Light (@UKLightCreation) reported 7 minutes ago from Redcar, England

  @virginmedia No, just continue to ignore me as they have no idea how to fix it

• 
  Bryan Light (@UKLightCreation) reported 8 minutes ago from Redcar, England

  @virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"

• 
  HannahWhite93 (@HannahWhite93) reported 13 minutes ago from Hartlepool, England

  WHY IS VIRGIN MEDIA INTERNET ****??? I JUST WANT TO WATCH YOUTUBE ON MY GOD DAMN TABLET

• 
  Daniel Thompson (@Danielson_1991) reported 16 minutes ago from Hartlepool, England

  @virginmedia I honestly can't deal with being passed around departments again. The problem is the WiFi is weak upstairs and I'm paying for a product thats not fit for service. You advertise intelligent pods to boost connections, all I want is to order one to resolve the issue.

• 
  Bryan Light (@UKLightCreation) reported 21 minutes ago from Redcar, England

  @virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved

• 
  Bryan Light (@UKLightCreation) reported 22 minutes ago from Middlesbrough, England

  @virginmedia Can you improve the stability of your broadband and make massive improvements to your customer services (like actually introduce some sort of customer service)?

• 
  AllpointsTV - Jamie (@AllpointsTV) reported 27 minutes ago from Guisborough, England

  @virginmedia so trying to get an engineer to fix my 1gb internet after days of it running at sub 200mb and disconnecting at midnight it’s now been off for over a day . I just kept being told try again in one hour

• 
  Peter 🐈🎸🕹️ (@PeteYourDoom) reported 29 minutes ago from Hartlepool, England

  @virginmedia Waiting on the Medallia survey as the engineer was fab. Want to make sure he gets recognition for his good service

• 
  Bryan Light (@UKLightCreation) reported 36 minutes ago from Middlesbrough, England

  @virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!

• 
  Peter 🐈🎸🕹️🍺♈ (@PeteYourDoom) reported 36 minutes ago from Hartlepool, England

  @virginmedia It was working fine, then went off and came back but the hub was flashing green quite quickly. When it renegotiates it's usually slow and steady green flash but this was really quick

• 
  Douggy (@Douggy1908) reported 37 minutes ago from Hartlepool, England

  @virginmedia No nothing I’ve been thorough it all, already your just ****.

• 
  ⒸⓇⒶⒾⒼ ⓈⒸⒶⓃⓁⓄⓃ (@CraigScanlon86) reported 37 minutes ago from Middlesbrough, England

  3 weeks and 2 engineers later and the broadband outage between the hours of 6 and 9 continues, absolute useless from @virginmedia next steps unless engineer 3 can fix this tomorrow is #ofcom and seeing if we can switch providers 👋

• 
  AllpointsTV - Jamie (@AllpointsTV) reported 51 minutes ago from Guisborough, England

  @virginmedia Yes , and it says no issues and then asks to check my equipment , this test says there is an issue with my equipment and I should check again in 24 hours so an engineer can be arranged . This has now been saying check back in an hour for the last two hours

• 
  David Lumb Writer (@LumbWriter) reported 55 minutes ago from Redcar, England

  @virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out

• 
  Paul Ryder (@ryderboy24) reported 55 minutes ago from Hart, England

  @virginmedia any reason why my broadband is so slow and my bill is so expensive

• 
  Peter 🐈🎸🕹️ (@PeteYourDoom) reported 57 minutes ago from Hartlepool, England

  @virginmedia Checked l the internal cabling and all right etc so hopefully just a lose wire somewhere at the cabinet or something the engineer can easily fix. Is there any refund due to lack of service? I pay £67 a month. Can offset that against my mobile phone data

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gareth Lewis (@curlylew06) reported 5 minutes ago

  @virginmedia @richardbranson @virginmedia forcing pedestrians onto a main road due to lack of customer care #cowboysservice #whoistheboss

• 
  KriPtiꓘ (@KriPtiK02) reported 7 minutes ago

  It’s a shame that Virgin Media, the best internet provider in the UK, is still absolutely ******* terrible

• 
  Digi D (@patch_204) reported 9 minutes ago

  @virginmedia Thanks , managed to get a price of £87 pm to upgrade and a £35 hub 4 activation fee. Bit much will wait until price comes down a bit

• 
  Anna Park (@Annagoge) reported 11 minutes ago

  Apologies if anyone is trying to reach me by email but my account has been frozen. Any help from @virginmedia would be gratefully received (I understand the IT dept. only work till 2.30pm on a Sat 😔).

• 
  Shane Donnelly (@shanedonnelly) reported 12 minutes ago

  @virginmedia I was told when I contacted live chat that I could cancel by talking to the customer relations team via web chat. The message I send them said I wanted to cancel. If they had told me "you must ring someone to cancel" then I would have.

• 
  Ross R MacLean (@jamboross) reported 13 minutes ago

  After 20 years the time has come...@SkyHelpTeam @Sky you can't provide me with TV and recommended going to @virginmedia instead, who already supply me with Internet & landline (which I no longer require). Are you going to help me on this to work smoothly and I want the dish gone!

• 
  Krayyzzee (@ImKrayyzee) reported 16 minutes ago

  @MaGiKnInJaFrEaK Moved house, went with Virgin Media 500 download and 35 upload. Not bad so far 👌🤙

• 
  Joel Thornton (@Joel1605) reported 17 minutes ago

  @virginmedia Issues still ongoing.. not internet for 20 minutes today… website says no fault in the area… somehow don’t think it’s fixed. 1 and a half weeks till @Ofcom report is back and can finally cancel this pile of 💩

• 
  Anna Park (@Annagoge) reported 17 minutes ago

  @virginmedia I don’t see how you can help me without personally looking at my account so we will have to leave this conversation here. To say I am disappointed in the service is an understatement.

• 
  Neil Latham (@neillatham) reported 17 minutes ago

  @virginmedia do you have a speed issue in the WD25 area. Speed has dropped to 20mb down, up is still the normal 35-40mb. (Tested on WiFi and wired). Thanks