Virgin Media outages and service status in Saltburn-by-the-Sea, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 0 outage signals in the last 24 hours around Saltburn-by-the-Sea, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 10, 11:47 PM GMT+1.
- Internet (42%)
- Wi-fi (25%)
- TV (17%)
- E-mail (8%)
- Total Blackout (8%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Saltburn-by-the-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltburn-by-the-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 14: Problems at Virgin Media
Virgin Media is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Saltburn-by-the-Sea, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 4 days ago |
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Internet | 4 days ago |
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Wi-fi | 6 days ago |
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Wi-fi | 7 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Saltburn-by-the-Sea, England
Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:
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June Hurst ๐๐ฆ๐ท๐ป๐พ (@juneh49) reported from Nunthorpe, England@virginmedia I cannot get help cancelling a package I did not want. I tried online & phone. 3 hrs to speak to someone. Transferred once. Second transfer cut off. Nobody phoned me back.
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia I dont mean to be rude but I can tell you now the option to text was not on the "contact us" page I visited on your website, but I see it's just a text option to the live chat anyway so this will be a waste of my time but texting now
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Bryan Light (@UKLightCreation) reported from Middlesbrough, England@virginmedia Got the t-shirt, when I last went through it the resolution was for me to leave and not pay my last bill and see you court which was really helpful
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia @grimegran You have been awful since the lockdown, yet I keep seeing these hopeful ads that just wind me up as anyone currently on you service knows that it is currently a joke. Yesterday was the first time since the lockdown started that I didnt lose connection at all or have router fail
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia No, just continue to ignore me as they have no idea how to fix it
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia Mainly wireless but wired issues too
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved
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๐๐ ๐๐ ๐๐๐ฅ๐ค๐ ๐ ๐ง๐๐ป (@john_watson_) reported from Redcar, England@DanWalk32531219 @virginmedia Just checked at 2am, finally back up again, though poor speeds on a speed test, hopefully will improve by the morning ๐ค
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BoroMike (@MrTaylorM) reported from New Marske, EnglandLooks like #virginmedia is down again in New Marske. If itโs preventative maintenance they should tell us.
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Bryan Light (@UKLightCreation) reported from Middlesbrough, England@virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!
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Peter ๐๐ธ๐น๏ธ (@PeteYourDoom) reported from Hartlepool, England@virginmedia Waiting on the Medallia survey as the engineer was fab. Want to make sure he gets recognition for his good service
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rachel (@rachsclarke) reported from Middlesbrough, England@virginmedia can you confirm your sky sports red button will be working tonight for the Boro match as there is always problems with it, as if itโs not Iโll purchase the match with a different provider instead. Plenty of notice here for an 19:45 kick off
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Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS ๐ (@citamo) reported from Middlesbrough, England@virginmedia @justwearmasks Instead of employing robots in your impossible to contact call centres and ripping of the public for your shareholders, set up a proper system of customer care which is accessible, helpful, considerate and capable of fixing customer problems quickly and competently.
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia Is actually my whole street, I can sit and watch every bodies routers resetting and I assume they are having same speed issues as me
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rachel (@rachsclarke) reported from Middlesbrough, England@virginmedia Wireless mainly, even though the device is right next to the router. This is the 3rd day in a row - never had this problem in the 10yr of been a customer
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Daniel Hill (@DanielHill21) reported from Middlesbrough, England@virginmedia So why do you not have a chat system? I work in a similar industry and we are able to help our customer through chat, phone, online, social media itโs crazy a company of the size of virgin media canโt accommodate us. Not having a go at you Iโm just disappointed in the system
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Peter ๐๐ธ๐น๏ธ (@PeteYourDoom) reported from Hartlepool, England@virginmedia Checked l the internal cabling and all right etc so hopefully just a lose wire somewhere at the cabinet or something the engineer can easily fix. Is there any refund due to lack of service? I pay ยฃ67 a month. Can offset that against my mobile phone data
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Hannah (@HannMarieRose) reported from Middlesbrough, England@virginmedia midway through the last episode of #SilentWitness and my virgin decides to go down, couldn't of timed it better if you tried ๐ซ๐ซ
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Peter ๐ฒ๐๐ธ๐น๏ธ (@PeteYourDoom) reported from Hartlepool, England@virginmedia hi, any help on a non responsive remote to vbox? It is flashing red when I press buttons bit nothing happening on box. Only started happening tonight
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Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RedditchVilla (@K6HolteEnd) reported@MichelleBeckett @SkyUK @VodafoneUK Virginmedia were horrible to us. My mother had a stroke and had severe dementia. we tried to cancel her broadband and just keep the tv as she couldn't use a computer any more. They kept asking to speak to her and got angry when she couldn't remember her password. Utter scum.
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control alt de ligt (@JohnnyHynes2) reported@virginmedia Not working cheers mate go on off for no reason before the big game
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unia (@unia_x) reported@Stsantek @virginmedia Hartlepool, Swindon, Reading - 3 places where I know for a fact a VM connection has packet loss. Theyโre selling a broken service and are getting away with it.
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Jonathan H (@howdo01) reported@virginmedia What with the losing channels right left and center, pass few months seen about 5-6 channels, latest one That's TV, price up, channels down, what are you replacing them with, Rewind would be a good one to start with.
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Clare (@clarewo86) reported@virginmedia having issues with our internet going offline multiple times a day. Been happening for weeks and just happened again for the 5th time today. Whatโs happening with the network lately?
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Leslie B (@sabele26) reported@MichelleBeckett @virginmedia We had the same with Virgin when my mother died. Every other service, bank etc were great & helpful, we were still getting bills from Virgin a year after she died, weโd phone, theyโd say it was now cancelled - another bill. We gave up when the house was sold.
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๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐ฎ๐ฒ๐ฏ๐ฒโ๏ธ (@25watchtower) reported@virginmedia @Stsantek So you can condescendingly say โyouโre sorry to hear that and that you understandโ? Your customer service is as bad as @BandQ both clueless and useless
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Jacky (@Jackymaguire) reported@virginmedia Hi I am a customer how can I get my account number I donโt have it and I donโt have any correspondence with to to get it , I need to pay my bill and you have change your automated system
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SUFI (@SlientPixel) reported@InternetH0F I mean in the uk literally a week ago one of our virgin media got fined 28m for making hard to cancel
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Vicky (@CityVicks) reported@virginmedia My point was more that youโd know better than me, but whatever. No issues in my area are showing.