Virgin Media outages and service status in Saltburn-by-the-Sea, England

Problems in the last 24 hours in Saltburn-by-the-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltburn-by-the-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Saltburn-by-the-Sea, England

The most recent Virgin Media outage reports came from the following cities: Hartlepool, Middlesbrough, Saltburn-by-the-Sea, and Redcar.

City	Problem Type	Report Time
Hartlepool	Internet	2 days ago
Middlesbrough	Wi-fi	4 days ago
Middlesbrough	Wi-fi	9 days ago
Middlesbrough	Internet	13 days ago
Middlesbrough	Internet	15 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Saltburn-by-the-Sea, England

Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:

• 
  Bryan Light (@UKLightCreation) reported 8 minutes ago from Redcar, England

  @AhDeluxe @virginmedia Was it the 10 minute off or the 4/5 hour cut? Never anything inbetween in my experience

• 
  Hannah (@HannMarieRose) reported 11 minutes ago from Middlesbrough, England

  @virginmedia midway through the last episode of #SilentWitness and my virgin decides to go down, couldn't of timed it better if you tried 😫😫

• 
  Geoff Wright (@Erinshore11) reported 13 minutes ago from Nunthorpe, England

  @virginmedia Spoke too soon back in off again. Obviously nothing to do with modem as it’s new, same issues as before this time off for a fair amount of time now, is there an issue imnn in in TS8 location.

• 
  June Hurst 🐈🦊🌷🌻🌾 (@juneh49) reported 13 minutes ago from Nunthorpe, England

  3 hours trying to cancel a sports package I do not want @virginmedia and I then get cut off. I’m not a happy customer

• 
  Carlos Spicyweiner (@Toonhero) reported 14 minutes ago from Hartlepool, England

  @virginmedia I have spent 25 mins on the phone trying to change my package, I was being transferred to an account specialist and you have hung up on me, I suggest you now contact me before I cancel my entire package. Customer service is shocking.

• 
  *** Junier (@lenJunier) reported 15 minutes ago from Middlesbrough, England

  @virginmedia tried to login to "myvirginmedia" numerous times Forgot password Tried go through reset 6 times Hopeless

• 
  rachel clarke (@rachsclarke) reported 17 minutes ago from Middlesbrough, England

  @virginmedia absolute pathetic excuse of a mobile phone network, constantly missing important phone calls and being disconnected. Nowhere near as reliable as primary network EE. Not even worth the free unlimited sim card you’ve given me.

• 
  Shaun Calvert (@Shaunelious) reported 17 minutes ago from Redcar, England

  @virginmedia I’ve cancelled the visit but why should I have to call back in the first place to cancel a visit I didn’t agree to? I wanted it adding to my initial complaint or raising separately but no one was interested. Cancel my contract

• 
  Michael White (@147mick) reported 18 minutes ago from Hartlepool, England

  @virginmedia Yes problems with wired devices as well, I have to turn the hub off then on again all the time even if I'm in the same room.

• 
  Bryan Light (@UKLightCreation) reported 19 minutes ago from Redcar, England

  @virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"

• 
  CDBarnezy (@cdbarnezy) reported 35 minutes ago from Middlesbrough, England

  @vonobox @stepickering @virginmedia It's my job… it's the same as anything other work from home job I've never had this problem before so I never though of needing a back up hotspot ect.

• 
  Bryan Light (@UKLightCreation) reported 38 minutes ago from Redcar, England

  @virginmedia @grimegran You have been awful since the lockdown, yet I keep seeing these hopeful ads that just wind me up as anyone currently on you service knows that it is currently a joke. Yesterday was the first time since the lockdown started that I didnt lose connection at all or have router fail

• 
  Geoff Wright (@Erinshore11) reported 38 minutes ago from Nunthorpe, England

  Had visit No 2 from Virgin, a couple of nice chaps,chased cables and removed cable still connected to the network that's not been used for years,new modem,new leads,new remote and the supervisor's number with a call back in a week, all good so far well done @virginmedia

• 
  Mark Armstrong (@mark001282) reported 44 minutes ago from Stainton and Thornton, England

  @virginmedia It's been going on for 8 weeks. I'm going to document this all and put it online for everyone to see how poor you have been. It's so stressful and you are doing nothing to help

• 
  Matt Greenfield-Westcott (@WheezyRider44) reported 48 minutes ago from Nunthorpe, England

  @virginmedia But this has gone on for months, not days or weeks. It can't be that difficult to identify the problem and find a solution.

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 49 minutes ago from Redcar, England

  @virginmedia @dakotafiction And still website says no issues!!

• 
  Douggy (@Douggy1908) reported 50 minutes ago from Hartlepool, England

  @virginmedia I have issues with everything

• 
  Bryan Light (@UKLightCreation) reported 51 minutes ago from Middlesbrough, England

  @virginmedia Can you improve the stability of your broadband and make massive improvements to your customer services (like actually introduce some sort of customer service)?

• 
  Matt Greenfield-Westcott (@WheezyRider44) reported 54 minutes ago from Nunthorpe, England

  @virginmedia Is your red button not working again?!?

• 
  Bryan Light (@UKLightCreation) reported 59 minutes ago from Middlesbrough, England

  @virginmedia Got the t-shirt, when I last went through it the resolution was for me to leave and not pay my last bill and see you court which was really helpful

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John M (@john1mccarthy) reported 11 minutes ago

  @virginmedia surprise surprise, I had no phone call back today when I was promised one by Jenny (if that was even her real name) this is the second time this has happened and your telling me that I'm being dealt with by your senior customer care team! What a joke

• 
  James Drury (@jamespdrury) reported 12 minutes ago

  Considering Virgin Media broadband but don't want a Hub 5? If you're in a VM full fibre area, GiffGaff broadband comes with an Eero 6+ and 900Mb (UP & DOWN) is just £32 per month, no mid contract increases. Use own router for upto 1.2Gb. Use referral code K0DEJXGV for £50 credit.

• 
  john o shea (@osheaj77) reported 13 minutes ago

  @VMSportIE Bye bye virgin media , time for me to go down a different road

• 
  G.Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿 가일 🇰 K Drama Addict 🥰 (@theamayzingmrsM) reported 13 minutes ago

  @virginmedia im a new customer i was lead to belive a engineer would be installing broadband now i have a old telewest socket the cable that I am supposed to plugg in won't fit now where cable is supposed to go has that to be unscrewed ? I have no service or WiFi tia gail

• 
  Asa McGrath (@amcgrath1uk) reported 13 minutes ago

  @virginmedia The issue isn’t time. The issue isn’t that there’s further work. The issue is that it gives out wrong information all the time. Half the time it’s not able to be connected with.

• 
  Shakermaker (@jonno153) reported 14 minutes ago

  @virginmedia hello, I’ve been having WiFi problems for some time now. I already have a WiFi pod in the home but if I move it then we get another dead spot. I have called about this but was told that I need to have a speed test below 30mbps.

• 
  Sophie Alexis (@SophieAlexis30) reported 14 minutes ago

  @virginmedia just installed internet and been told we need 2 boosters it’s been a week and a half and still yet to arrive. Can anyone help in chasing them please.

• 
  Nicholas Rawlings (@nick_rawlings2) reported 19 minutes ago

  @virginmedia #virginmedia are there any issues in the Orpington area? Broadband keeps dropping out. There's nothing on your status page.

• 
  Nicola Golding (@NicolaG01) reported 19 minutes ago

  Day 3 of no internet and almost zero communication from @virginmedia. Got a text on Friday saying issue fixed (clearly not) and nothing since. Went on the service tracker to sign up for updates. Still nothing.

• 
  LoobyLou1970 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ldp17470) reported 22 minutes ago

  @virginmedia do you honestly expect customers to stay with you when you're gonna increase my package by £75 a month! I'm now switching to @skytv for the same package plus Disney+ for a cost of £81 a month. The best your lot could bring it down to was £128 Bye 👋🏼 #RipOff