Virgin Media Outage Report in Saltburn-by-the-Sea, Redcar and Cleveland, England
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The latest reports from users having issues in Saltburn-by-the-Sea come from postal codes TS12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saltburn-by-the-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltburn-by-the-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Saltburn-by-the-Sea, Redcar and Cleveland, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Hartlepool, Saltburn-by-the-Sea and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
TV | |
| Middlesbrough |
Internet | |
| Hartlepool |
Wi-fi | |
| Middlesbrough |
TV | |
| Hartlepool |
TV | |
| Middlesbrough |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Saltburn-by-the-Sea, England
Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:
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Daniel Thompson
(@Danielson_1991) reported
from
Hartlepool, England
@virginmedia I honestly can't deal with being passed around departments again. The problem is the WiFi is weak upstairs and I'm paying for a product thats not fit for service. You advertise intelligent pods to boost connections, all I want is to order one to resolve the issue.
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!
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rachel
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia Thanks, do you have an ETA of when you’re issue will be resolved? Many of us could of purchased this game with a different streaming service if we knew you would be having the same issues with red button as per usual
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David Lumb Writer
(@LumbWriter) reported
from
Redcar, England
@virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out
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Chris Christopher
(@Christo72210007) reported
from
Nunthorpe, England
@virginmedia Aaarrrggghhh, red button not working on Sky Sports tonight any idea why?
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Douggy
(@Douggy1908) reported
from
Hartlepool, England
@virginmedia No nothing I’ve been thorough it all, already your just ****.
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Michael Wicks
(@wicks_michael) reported
from
Middlesbrough, England
@virginmedia what’s going on with your website unable to access via my O2 or Vodafone mobile network. No problems with any other websites 😡
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ⒸⓇⒶⒾⒼ ⓈⒸⒶⓃⓁⓄⓃ
(@CraigScanlon86) reported
from
Middlesbrough, England
3 weeks and 2 engineers later and the broadband outage between the hours of 6 and 9 continues, absolute useless from @virginmedia next steps unless engineer 3 can fix this tomorrow is #ofcom and seeing if we can switch providers 👋
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Peter 🐈🎸🕹️
(@PeteYourDoom) reported
from
Hartlepool, England
@virginmedia Waiting on the Medallia survey as the engineer was fab. Want to make sure he gets recognition for his good service
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rachel
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia You realise we’ve already missed 35 minutes of this 90 minute match? Are you going to be refunding customers due to your inconsistent service
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AllpointsTV - Jamie
(@AllpointsTV) reported
from
Guisborough, England
@virginmedia Yes , and it says no issues and then asks to check my equipment , this test says there is an issue with my equipment and I should check again in 24 hours so an engineer can be arranged . This has now been saying check back in an hour for the last two hours
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Peter 🐈🎸🕹️
(@PeteYourDoom) reported
from
Hartlepool, England
@virginmedia Checked l the internal cabling and all right etc so hopefully just a lose wire somewhere at the cabinet or something the engineer can easily fix. Is there any refund due to lack of service? I pay £67 a month. Can offset that against my mobile phone data
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Peter 🐈🎸🕹️🍺♈
(@PeteYourDoom) reported
from
Hartlepool, England
@virginmedia It was working fine, then went off and came back but the hub was flashing green quite quickly. When it renegotiates it's usually slow and steady green flash but this was really quick
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Adam Cree
(@Arcamede) reported
from
Redcar, England
@virginmedia are you having any issues in the North East at all? Our Internet has been awful for the past week!
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Chloe
(@chlowilson__) reported
from
Redcar, England
Virgin media wifi is down again.. surprise, surprise
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rachel
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia can you confirm your sky sports red button will be working tonight for the Boro match as there is always problems with it, as if it’s not I’ll purchase the match with a different provider instead. Plenty of notice here for an 19:45 kick off
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HannahWhite93
(@HannahWhite93) reported
from
Hartlepool, England
WHY IS VIRGIN MEDIA INTERNET ****??? I JUST WANT TO WATCH YOUTUBE ON MY GOD DAMN TABLET
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AllpointsTV - Jamie
(@AllpointsTV) reported
from
Guisborough, England
@virginmedia so trying to get an engineer to fix my 1gb internet after days of it running at sub 200mb and disconnecting at midnight it’s now been off for over a day . I just kept being told try again in one hour
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Douggy
(@Douggy1908) reported
from
Hartlepool, England
@virginmedia I have issues with everything
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Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙
(@citamo) reported
from
Middlesbrough, England
@virginmedia @justwearmasks Instead of employing robots in your impossible to contact call centres and ripping of the public for your shareholders, set up a proper system of customer care which is accessible, helpful, considerate and capable of fixing customer problems quickly and competently.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Emmerson
(@Smemmerson) reported
@virginmedia It was working fine over the weekend but now has gone down again. Definitely not the router as it is effecting other people in the building too
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Matt
(@MattDe_Giorgio) reported
@virginmedia Thanks, I’ll call them. Can you also please advise on where to claim compensation/make a complaint. This conversation has been ongoing for over 10 days on and off and I am consistently not getting the service I’m paying for. Thanks
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Nick Chandler
(@NickChandler_UK) reported
@virginmedia Hi, this settled down and resolved itself later in the day. Without us doing anything else.
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J
(@sales_and_ecom) reported
@virginhelp @virginmedia First installer “you have a fibre network cable so I can’t install the coax box, need a cable dropped first so will book them.” 2 weeks later “you don’t need a cable dropped you already have Fibre cable, you need a fibre technician to install the internal box”...
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lauz efc
(@Lauz_efc) reported
@virginmedia It is still going off and on but the router doesn’t show any issues
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J
(@sales_and_ecom) reported
@virginmedia @virginhelp First installer “you have a fibre network cable so I can’t install the coax box, need a cable dropped first so will book them.” 2 weeks later “you don’t need a cable dropped you already have Fibre cable, you need a fibre technician to install the internal box”...
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KOKOROKO
(@earnmoreeasy) reported
@timfprice @virginmedia After weeks of no or partial service I had enough and when I rang customer services the lady forgot to mute me and laughed as she said to her colleague “ this ones never getting out of this contract” and then I did , haha
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Sasha de Pfeffel Clap-for-Carrie Johnson
(@SashaToMyMates) reported
@timfprice @virginmedia I had pretty strong broadband from them with barely an issue for 2.5 years, including a house move. Admittedly i plugged their WiFi router into a WiFi mesh so the home side was taken care of. However they do fail on moving out of coverage and spamming/calling when asked not to.
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Jaclyn Kaye
(@JacToTheFuture) reported
@virginmedia I've been trying to cancel my Virgin service for weeks, but your phone lines are constantly engaged and there is no alternative available. I filed a complaint weeks ago but still haven't heard back. This feels like a trap. How can I cancel my Virgin services?
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Alan Karsberg
(@AlanKarsberg) reported
@virginmedia 1. There is nothing technical about sending out TiVo boxes. 2. You are asking me to spend yet more of my time explaining my technical issue on your community help forum. Why can your technical team not just sort out the issue without me spending yet more time?