Virgin Media outages and service status in Saltburn-by-the-Sea, England

Problems in the last 24 hours in Saltburn-by-the-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltburn-by-the-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Saltburn-by-the-Sea, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Saltburn-by-the-Sea, Hartlepool, and Redcar.

City	Problem Type	Report Time
Middlesbrough	Internet	2 days ago
Saltburn-by-the-Sea	Wi-fi	6 days ago
Hartlepool	Wi-fi	8 days ago
Saltburn-by-the-Sea	E-mail	9 days ago
Middlesbrough	TV	9 days ago
Middlesbrough	E-mail	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Saltburn-by-the-Sea, England

Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:

• 
  Bryan Light (@UKLightCreation) reported 3 minutes ago from Redcar, England

  @virginmedia Done, I'm now down about 360mbs from where my speed normally is, and just checked, yep can still crash my router using my laptop without trying

• 
  CDBarnezy (@cdbarnezy) reported 4 minutes ago from Middlesbrough, England

  @vonobox @stepickering @virginmedia It's my job… it's the same as anything other work from home job I've never had this problem before so I never though of needing a back up hotspot ect.

• 
  rachel (@rachsclarke) reported 4 minutes ago from Middlesbrough, England

  @virginmedia You realise we’ve already missed 35 minutes of this 90 minute match? Are you going to be refunding customers due to your inconsistent service

• 
  David Lumb Writer (@LumbWriter) reported 11 minutes ago from Redcar, England

  @virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 13 minutes ago from Redcar, England

  @virginmedia @dakotafiction And still website says no issues!!

• 
  Em (@Emfozz) reported 17 minutes ago from Middlesbrough, England

  @virginmedia Ironic you try and blame customers. It’s your service not my house or my equipment or how I’m using it.

• 
  Bryan Light (@UKLightCreation) reported 18 minutes ago from Middlesbrough, England

  @virginmedia Got the t-shirt, when I last went through it the resolution was for me to leave and not pay my last bill and see you court which was really helpful

• 
  andrea mcdonald (@AndreaAndymac) reported 22 minutes ago from Redcar, England

  @virginmedia any chance of speaking to a human regarding my television service

• 
  Andy Wilmot (@andy_wilmot) reported 25 minutes ago from Hartlepool, England

  £40+ a month for WiFi which cuts in and out. Just another day for a @virginmedia customer 🤬😡

• 
  Chloe (@chlowilson__) reported 30 minutes ago from Redcar, England

  Virgin media wifi is down again.. surprise, surprise

• 
  Tim Pegden (@timypeg) reported 32 minutes ago from Middlesbrough, England

  Help needed. Why won’t my Ethernet port on my power line adataper have a successful connection to my network switch? (Have virgin media hub) #networking #tplink #virginmedia #ukbroadband

• 
  James Poole (@JamesPoole10) reported 33 minutes ago from Redcar, England

  @virginmedia appalling in Redcar. No service all afternoon on Broadband & TV. I've lost 2 hours work. Phoned the call centre. Minimum recompense if any by the sounds of it.

• 
  Daniel Thompson (@Danielson_1991) reported 34 minutes ago from Hartlepool, England

  @virginmedia I honestly can't deal with being passed around departments again. The problem is the WiFi is weak upstairs and I'm paying for a product thats not fit for service. You advertise intelligent pods to boost connections, all I want is to order one to resolve the issue.

• 
  Daniel Hill (@DanielHill21) reported 34 minutes ago from Middlesbrough, England

  @virginmedia So why do you not have a chat system? I work in a similar industry and we are able to help our customer through chat, phone, online, social media it’s crazy a company of the size of virgin media can’t accommodate us. Not having a go at you I’m just disappointed in the system

• 
  rachel clarke (@rachsclarke) reported 39 minutes ago from Middlesbrough, England

  @virginmedia absolute pathetic excuse of a mobile phone network, constantly missing important phone calls and being disconnected. Nowhere near as reliable as primary network EE. Not even worth the free unlimited sim card you’ve given me.

• 
  Shaun Calvert (@Shaunelious) reported 45 minutes ago from Redcar, England

  @virginmedia Or asking what outcome they want. Anyway, not long after I get a text saying a technician is coming out that I haven’t agreed to and if I’m not home when they come it’ll cost £25. So I have to call up to cancel that and was then told I can’t add to my complaint….

• 
  Bryan Light (@UKLightCreation) reported 52 minutes ago from Redcar, England

  @NathHawkeswood @virginmedia Twitter cant help, phoning cant speak to anyone, text service in an endless loop, chat service online is also an endless loop I need to speak with line faults and they aren't even an option on the automated phone service so I'm really screwed

• 
  Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported 52 minutes ago from Middlesbrough, England

  @virginmedia @justwearmasks Instead of employing robots in your impossible to contact call centres and ripping of the public for your shareholders, set up a proper system of customer care which is accessible, helpful, considerate and capable of fixing customer problems quickly and competently.

• 
  Bryan Light (@UKLightCreation) reported 56 minutes ago from Redcar, England

  @virginmedia Yes I'm aware, they have just hung up on me again after an hour without even a real person, 6 times now and thats why I was asking for @richardbranson number, your sales guys don't seem to have any issues calling me though #JustSaying

• 
  Em (@Emfozz) reported 59 minutes ago from Middlesbrough, England

  @virginmedia shock as broadband is down again. Yet you’ll still expect full payment from everyone.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Keith A Pearson (@keithapearson) reported 4 minutes ago

  @virginmedia I've just wasted 55 minutes of my life trying to talk to your 'customer services' dept. Both the staff members I spoke to could barely communicate in English, and the line kept breaking up... until it died altogether. Wasted time, no resolution, and huge frustration. You're supposed to be a COMMUNICATIONS company! What am I expected to do now? Go through that same shambolic exercise again?

• 
  simon bennett (@felixeemopener) reported 4 minutes ago

  @virginmedia I’m not at home now. If you tell me to use the app to check the service I think I’ll go mad. I’m fed up with every Saturday this happening

• 
  Cububo (@pokerchamp_Cbbo) reported 6 minutes ago

  @koenjideck Only worked well for me in recent years, but it gave me a decade of packet loss and outages before then 😵‍💫 I remember playing games with people on my street at uni, and half the people would disconnect in a lobby whenever Virgin Media had an outage 🥀

• 
  Lee Black (@leeb9972) reported 7 minutes ago

  @virginmedia DD4 , no broadband, red light on router, any issues you are aware of?

• 
  concerned person (@nkgms) reported 9 minutes ago

  Is there a problem with Virgin Media tv in the Bushey, Hertford area?

• 
  Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported 12 minutes ago

  Had quite a battle with Virginmedia this morning when reporting a fault . Wanted me to crawl down on the floor and reach behind the cupboard to start unplugging and then plugging things back in again. Explained in the to her that I have arthritis in my spine as an elderly person and it took a real battle to get them to send a Technician out - apart from anything else tiring having to navigate all the various menus to even get to speak to a human being. Really beginning to wish I had not renewed my contract with #Virginmedia and had gone elsewhere @virginmedia .

• 
  Alan Cripps (@cripps_alan) reported 15 minutes ago

  @virginmedia do you ever listen to to your own customer service recorded messages ? They are awful ! Totally unclear what we are expected to do to restart service ! . And why does your customer service team not start until 8am when they are based in India ? Makes no sense

• 
  Marshall Burns (@hzBUpYOUrdy1gWR) reported 18 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV23 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Darren Coomer (@coomerdarren) reported 20 minutes ago

  @O2 What an absolute joke of a company since virgin media i can't access my O2 app spoken to 2 people who said they will get this issue resolved & again nothing i still can't us the O2 app because I need a virgin account ******* sort it out !!

• 
  Lisa Cooper (@lisalulabelle75) reported 21 minutes ago

  @virginmedia price increase on my package from £72 a month to £170...are you on drugs? Phone call to cancel in the morning 😡