Virgin Media outages and service status in Saltburn-by-the-Sea, England

Problems in the last 24 hours in Saltburn-by-the-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltburn-by-the-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Saltburn-by-the-Sea, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Saltburn-by-the-Sea, Hartlepool, and Redcar.

City	Problem Type	Report Time
Middlesbrough	Wi-fi	8 hours ago
Middlesbrough	Wi-fi	5 days ago
Middlesbrough	Internet	9 days ago
Middlesbrough	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Saltburn-by-the-Sea, England

Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:

• 
  Douggy (@Douggy1908) reported 17 seconds ago from Hartlepool, England

  @virginmedia No nothing I’ve been thorough it all, already your just ****.

• 
  Bryan Light (@UKLightCreation) reported 37 seconds ago from Redcar, England

  @virginmedia @bethanymiah_ I'll save you both some time there and tell you now that you will be able to make no difference whatsoever, the hubs have always been awful and it seems they have got worse since lockdown, maybe they can catch Covid too

• 
  BoroMike (@MrTaylorM) reported 10 minutes ago from New Marske, England

  Looks like #virginmedia is down again in New Marske. If it’s preventative maintenance they should tell us.

• 
  Carlos Spicyweiner (@Toonhero) reported 15 minutes ago from Hartlepool, England

  @virginmedia I have spent 25 mins on the phone trying to change my package, I was being transferred to an account specialist and you have hung up on me, I suggest you now contact me before I cancel my entire package. Customer service is shocking.

• 
  Geoff Wright (@Erinshore11) reported 15 minutes ago from Nunthorpe, England

  Had visit No 2 from Virgin, a couple of nice chaps,chased cables and removed cable still connected to the network that's not been used for years,new modem,new leads,new remote and the supervisor's number with a call back in a week, all good so far well done @virginmedia

• 
  Daniel Thompson (@Danielson_1991) reported 20 minutes ago from Hartlepool, England

  @virginmedia I honestly can't deal with being passed around departments again. The problem is the WiFi is weak upstairs and I'm paying for a product thats not fit for service. You advertise intelligent pods to boost connections, all I want is to order one to resolve the issue.

• 
  Michelle Coleman (@stumpy1982) reported 22 minutes ago from Redcar, England

  @virginmedia please sort the red button out!!!! There’s always issues! Wrong commentary on the red button games!

• 
  Bryan Light (@UKLightCreation) reported 29 minutes ago from Redcar, England

  @JohnnyDude1983 @virginmedia The 3rd engineer to visit told me what I need to do and also told me that Virgin Media wont tell me or others what they can do or what the issue is

• 
  Bryan Light (@UKLightCreation) reported 30 minutes ago from Redcar, England

  @virginmedia can you advise the next time I will be able to receive your broadband for a period of 24 hours or more without it going down? #StayConnected #IfYouCan

• 
  rachel (@rachsclarke) reported 38 minutes ago from Middlesbrough, England

  @virginmedia Wireless mainly, even though the device is right next to the router. This is the 3rd day in a row - never had this problem in the 10yr of been a customer

• 
  AllpointsTV - Jamie (@AllpointsTV) reported 40 minutes ago from Guisborough, England

  @virginmedia so trying to get an engineer to fix my 1gb internet after days of it running at sub 200mb and disconnecting at midnight it’s now been off for over a day . I just kept being told try again in one hour

• 
  Bryan Light (@UKLightCreation) reported 40 minutes ago from Redcar, England

  @virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0

• 
  Adam Cree (@Arcamede) reported 42 minutes ago from Redcar, England

  @virginmedia are you having any issues in the North East at all? Our Internet has been awful for the past week!

• 
  Mark Armstrong (@mark001282) reported 54 minutes ago from Stainton and Thornton, England

  @virginmedia It's been going on for 8 weeks. I'm going to document this all and put it online for everyone to see how poor you have been. It's so stressful and you are doing nothing to help

• 
  Bryan Light (@UKLightCreation) reported 55 minutes ago from Redcar, England

  @VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 55 minutes ago from Redcar, England

  @virginmedia @dakotafiction Same here ts10, broadband is down, your status says no issues!

• 
  Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported 56 minutes ago from Middlesbrough, England

  @virginmedia @justwearmasks Instead of employing robots in your impossible to contact call centres and ripping of the public for your shareholders, set up a proper system of customer care which is accessible, helpful, considerate and capable of fixing customer problems quickly and competently.

• 
  Geoff Wright (@Erinshore11) reported 57 minutes ago from Nunthorpe, England

  @virginmedia Spoke too soon back in off again. Obviously nothing to do with modem as it’s new, same issues as before this time off for a fair amount of time now, is there an issue imnn in in TS8 location.

• 
  Em (@Emfozz) reported 57 minutes ago from Middlesbrough, England

  @virginmedia Ironic you try and blame customers. It’s your service not my house or my equipment or how I’m using it.

• 
  Bryan Light (@UKLightCreation) reported 58 minutes ago from Redcar, England

  @brfcsdotcom More than good enough, if you were virgin media I could have guessed at the issue and the fix

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jools (@Jools_Orca) reported 9 minutes ago

  @lsrlinda I’m pretty sure many have struggled with very poor English or a similarly strong accent. My neighbour is hard of hearing and swapped Virgin Media for BT due to such struggles.

• 
  Kamran360 (@kamran360) reported 11 minutes ago

  @virginmedia as a loyal Customer all you want is a good service and for your Internet to be working but it’s so difficult to get through to you. I’ve lost out on a days work. If it continues I would be cancelling my direct debit due to lack of Customer Service and lack of servic

• 
  Kurt (@JONEZZEEonMMA) reported 12 minutes ago

  @GameRiot Exactly, who doesn't have the internet in 2026, virgin Media internet went down and was fixed for me with in 4 hours. If you don't log on you don't lose your games, just need to sign back in to play.

• 
  Tariq Mahmood (@tariqm786) reported 12 minutes ago

  @virginmedia No.. I called at 14.35 and was told I’ll be sent a text message once fixed as there is an issue in the area.

• 
  Daniel (@reniferlopez) reported 14 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV32 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Big Spice (@bigmanspice) reported 19 minutes ago

  Virgin Media won’t let me cancel my contract in peace kmt

• 
  Graham Lennie (@Lennie_troon) reported 24 minutes ago

  @virginmedia Its all good. Got customer service yesterday and new hub connected and working 🫡

• 
  entrustTMF (@entrustTMF) reported 26 minutes ago

  @RogerGreen2009 @virginmedia I'm definitely going to be reviewing my options at the end of my current @virginmedia contract as they've been dreadful in terms of communication and help when the chips are down(day SEVEN of outage)😢 Sadly, I've only just renewed my contract... Thanks for the suggestions👍

• 
  karen (@karenwigg1) reported 33 minutes ago

  @virginmedia Everyone apologises, but I'm left with paying for a service that I can't use. It seems Virgins's time is more valuable than mine bc I'm threatened with a £25 fine if I miss the appt.. I feel that I'm owed at least some sort of refund for ny inconvenience and loss of service

• 
  entrustTMF (@entrustTMF) reported 33 minutes ago

  @miaKJKJ22 @Gary1165 @virginmedia Working from home too. A real pain. They told me there was a problem in the area, then made up manifold times that it would be fixed. Often pushing forward the fix by a risible 56 minutes! Then a text yesterday saying it WAS fixed(app said perfect too)...when it obviously wasn't