Virgin Media Outage Report in Saltburn-by-the-Sea, Redcar and Cleveland, England
Why is my Virgin Media service not working?
No problems detected
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The latest reports from users having issues in Saltburn-by-the-Sea come from postal codes TS12 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Saltburn-by-the-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltburn-by-the-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Saltburn-by-the-Sea, England
The most recent Virgin Media outage reports came from the following cities: Saltburn-by-the-Sea, Middlesbrough, Hartlepool, and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Saltburn-by-the-Sea
|
7 hours ago | |
|
Middlesbrough
|
TV | 8 hours ago |
|
Middlesbrough
|
1 day ago | |
|
Middlesbrough
|
Internet | 3 days ago |
|
Middlesbrough
|
Phone | 3 days ago |
|
Hartlepool
|
Wi-fi | 4 days ago |
Community Discussion
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Virgin Media Issues Reports Near Saltburn-by-the-Sea, England
Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:
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Chloe (@chlowilson__) reported from Redcar, EnglandVirgin media wifi is down again.. surprise, surprise
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AllpointsTV - Jamie (@AllpointsTV) reported from Guisborough, England@virginmedia Yes , and it says no issues and then asks to check my equipment , this test says there is an issue with my equipment and I should check again in 24 hours so an engineer can be arranged . This has now been saying check back in an hour for the last two hours
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Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England@virginmedia Checked l the internal cabling and all right etc so hopefully just a lose wire somewhere at the cabinet or something the engineer can easily fix. Is there any refund due to lack of service? I pay £67 a month. Can offset that against my mobile phone data
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ⒸⓇⒶⒾⒼ ⓈⒸⒶⓃⓁⓄⓃ (@CraigScanlon86) reported from Middlesbrough, England3 weeks and 2 engineers later and the broadband outage between the hours of 6 and 9 continues, absolute useless from @virginmedia next steps unless engineer 3 can fix this tomorrow is #ofcom and seeing if we can switch providers 👋
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rachel (@rachsclarke) reported from Middlesbrough, England@virginmedia Wireless mainly, even though the device is right next to the router. This is the 3rd day in a row - never had this problem in the 10yr of been a customer
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AllpointsTV - Jamie (@AllpointsTV) reported from Guisborough, England@virginmedia so trying to get an engineer to fix my 1gb internet after days of it running at sub 200mb and disconnecting at midnight it’s now been off for over a day . I just kept being told try again in one hour
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Adam Cree (@Arcamede) reported from Redcar, England@virginmedia are you having any issues in the North East at all? Our Internet has been awful for the past week!
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Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported from Middlesbrough, England@virginmedia @justwearmasks Instead of employing robots in your impossible to contact call centres and ripping of the public for your shareholders, set up a proper system of customer care which is accessible, helpful, considerate and capable of fixing customer problems quickly and competently.
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Louise Donaldson (@Loulameg) reported from Stainton and Thornton, EnglandHaving an absolute nightmare with @virginmedia on the phone since Thursday and still no further forward, the staff literally just tell you anything to get you off the phone. Anyone know how I make an official complaint? We’ve had no services for days now
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rachel (@rachsclarke) reported from Middlesbrough, England@virginmedia Thanks, do you have an ETA of when you’re issue will be resolved? Many of us could of purchased this game with a different streaming service if we knew you would be having the same issues with red button as per usual
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CDBarnezy (@cdbarnezy) reported from Middlesbrough, England@vonobox @stepickering @virginmedia It's my job… it's the same as anything other work from home job I've never had this problem before so I never though of needing a back up hotspot ect.
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rachel (@rachsclarke) reported from Middlesbrough, England@virginmedia can you confirm your sky sports red button will be working tonight for the Boro match as there is always problems with it, as if it’s not I’ll purchase the match with a different provider instead. Plenty of notice here for an 19:45 kick off
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Daniel Thompson (@Danielson_1991) reported from Hartlepool, England@virginmedia I honestly can't deal with being passed around departments again. The problem is the WiFi is weak upstairs and I'm paying for a product thats not fit for service. You advertise intelligent pods to boost connections, all I want is to order one to resolve the issue.
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rachel (@rachsclarke) reported from Middlesbrough, England@virginmedia You realise we’ve already missed 35 minutes of this 90 minute match? Are you going to be refunding customers due to your inconsistent service
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Michael Wicks (@wicks_michael) reported from Middlesbrough, England@virginmedia what’s going on with your website unable to access via my O2 or Vodafone mobile network. No problems with any other websites 😡
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Peter 🐈🎸🕹️🍺♈ (@PeteYourDoom) reported from Hartlepool, England@virginmedia It was working fine, then went off and came back but the hub was flashing green quite quickly. When it renegotiates it's usually slow and steady green flash but this was really quick
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Sarah-Louise Wilkinson (@Sarahlw_95) reported from New Marske, England@virginmedia is it normal practice for your employees to shout at customers down the phone and then hang up?
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Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England@virginmedia Waiting on the Medallia survey as the engineer was fab. Want to make sure he gets recognition for his good service
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David Lumb Writer (@LumbWriter) reported from Redcar, England@virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out
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Chris Christopher (@Christo72210007) reported from Nunthorpe, England@virginmedia Aaarrrggghhh, red button not working on Sky Sports tonight any idea why?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Narborough, EnglandI'm seriously considering cancelling @virginmedia!!! I'm getting ****** off with them. 11 days without a service is unacceptable!!!
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Luke (@ConboyL) reported@virginmedia I have yet to see any evidence of work taking place. If this is such a widespread issue, why is the fix taking so long? Also again, please advise on what concessions will be offered.
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Steve O'Brien (@obriens444) reported@virginmedia Finally sorted. After speaking with 6 different people I have managed to cancel my broadband & TV package. All actually told me that they have been told to say that the systems are down. I escalated where many would give up. My package went up by £95 in 5 yrs. now with SKY
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Robin wickham (@wickham_robin) reported@virginmedia No never anything showing on the service status. I have a hub 3 not a hub 4. This problem has been going on for years. And once another provider becomes available with full fibre in the area I think I will definitely be leaving virgin.
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aMissyy (@a_Missyy) reported@virginmedia Nope no issues
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Luke (@ConboyL) reported@virginmedia Can I then report to you a total loss of service as of 27/02/23?
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alison mccafferty (@alisonmccaffe12) reported@virginmedia @PanicAtTheDisco Why do people phone me from virgin and hang up?
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Robin wickham (@wickham_robin) reported@virginmedia Wife will be on a zoom call kid will come in from school goes on tik tok wife's call drops out defo a problem somewhere
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Justin Scranage (@JustinScranage) reported@virginmedia Heya. It says nothing wrong at the first check but when you do the next step, router checks, it confirms the outage. The last update from the team said it was supposed to be fixed 06/03/23.....still not fixed though.
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Dave Boston 🇪🇺 🇪🇦 🇬🇧 (@DaveBoston13) reported@StopFundingHate Be better cancelling anyway, as @virginmedia customer service is dogshit.