Virgin Media Outage Report in Saltburn-by-the-Sea, Redcar and Cleveland, England
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The latest reports from users having issues in Saltburn-by-the-Sea come from postal codes TS12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saltburn-by-the-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltburn-by-the-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Saltburn-by-the-Sea, Redcar and Cleveland, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Saltburn-by-the-Sea, Hartlepool and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Internet | |
| Middlesbrough |
TV | |
| Middlesbrough |
Internet | |
| Saltburn-by-the-Sea |
Internet | |
| Middlesbrough |
||
| Middlesbrough |
TV |
Community Discussion
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Virgin Media Issues Reports Near Saltburn-by-the-Sea, England
Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:
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Andy Wilmot
(@andy_wilmot) reported
from
Hartlepool, England
£40+ a month for WiFi which cuts in and out. Just another day for a @virginmedia customer 🤬😡
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia Got the t-shirt, when I last went through it the resolution was for me to leave and not pay my last bill and see you court which was really helpful
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia No, just continue to ignore me as they have no idea how to fix it
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*** Junier
(@lenJunier) reported
from
Middlesbrough, England
@virginmedia tried to login to "myvirginmedia" numerous times Forgot password Tried go through reset 6 times Hopeless
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia Can you improve the stability of your broadband and make massive improvements to your customer services (like actually introduce some sort of customer service)?
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I wouldn't recommend your media connect app its awful, the booster you sent out does exactly zero, as for blackspots around the house that would be anywhere in the house more than 1.5m from the hub, all the software in the world won't polish the turn you call a superhub
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julia millington
(@MillingtonJulia) reported
from
Marske-by-the-Sea, England
@virginmedia please can you confirm is there a wifi connection problem in the TS11 area?
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Daniel Hill
(@DanielHill21) reported
from
Middlesbrough, England
@virginmedia So why do you not have a chat system? I work in a similar industry and we are able to help our customer through chat, phone, online, social media it’s crazy a company of the size of virgin media can’t accommodate us. Not having a go at you I’m just disappointed in the system
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"
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Paul Ryder
(@ryderboy24) reported
from
Hart, England
@virginmedia any reason why my broadband is so slow and my bill is so expensive
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Rebooting does nothing and service status page says nothing and if it was to do with that it would mean you owe me 5 years worth of credit notes
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved
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Peter 🐈🎸🕹️
(@PeteYourDoom) reported
from
Hartlepool, England
Yay, virgin media outage has stopped and been fixed
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HannahWhite93
(@HannahWhite93) reported
from
Hartlepool, England
WHY IS VIRGIN MEDIA INTERNET ****??? I JUST WANT TO WATCH YOUTUBE ON MY GOD DAMN TABLET
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BoroMike
(@MrTaylorM) reported
from
New Marske, England
Looks like #virginmedia is down again in New Marske. If it’s preventative maintenance they should tell us.
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia It's a waste of time tbh, all they do is insist I take the hub out of modem mode and when they do eventually agree you are rubbish and put me through to line faults they either just hang up or the battery on my phone dies
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rachel
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia how can I cancel my contract? Unable to get through via phone.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Mainly wireless but wired issues too
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rick Crichton
(@crites46) reported
@redfragglepigs @virginmedia I have to admit it's getting to the point where there can just come and take it all away. I can't believe they treat customers like this and we have been with them over 30 years. My wife is at her whits end with them and waiting for call backs, as I said one days was 6 hours 📞🤔
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Helen
(@helenlouise2702) reported
@virginmedia I have no broadband and cannot get through to anyone. Nobody replying on chat support and been on hold on the phone for ages
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Peter
(@freshbins) reported
@gospiteri1 @virginmedia I’m sacking them in the new year... Very poor service to say the least! I have phone contracts with them for all my family, broadband, massive tv package and house line with them including all insurances.... they still haven’t sorted a complaint from early this year! #getrid
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Eddie Forson
(@Ed_Forson) reported
@virginmedia broadband has been terrible for days now, forcing me to use my phone's 4G for everything. Already had to pay for extra data TWICE! Please, can you fix my broadband problems? Plus it would be nice for you to refund me the extra data I bought. Your service is not cheap
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CaravanVlogger
(@CaravanVlogger) reported
@MumOnAMission3 @colinrimmer7 @virginmedia Broadband really should be at the same level as Gas, Electricity and Water as an essential service. Companies that delivery broadband get away with far too much interruption to services..
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Paul Edgar
(@body_mindfitco) reported
@virginmedia I've tried that but the helpline says they are extremely busy and you just hang on without getting through. What's more worrying is the lack of landline available for my vulnerable parents and the nurses can't contact them. Is there a way for you to arrange an appointment?
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Tomasz
(@TomaszTweets) reported
@bt_uk ... an engineer visit to enable my fibre-to-the-home even though I have it in my cupboard as we speak. I hope you can see this is a dreadful customer experience! @virginmedia you reading this? I have your fibre as well here, can you take me off BT’s incompetent hands? 😭🙏
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Sally-Cinnamon 🤍
(@cinnamonstixxs_) reported
Your customer service is vile, I don’t even want your services now so can you sort this out please as I’m already going to be charged for services I can’t use. @virginmedia
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Paul Goodyear
(@pgudge) reported
@virginmedia Thanks for reply, tried in Chrone, Firefox and Edge, all error the same. You have to login so could be my account? No alerts or messages though.
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Jonathon Evans
(@LazyNemophilist) reported
@virginmedia A further two weeks have passed and I'm no closer to getting my Internet restored. You have cancelled for 6th time with zero notice. I've received nothing in the way of compensation and am still being charged over £55 a month for no service.