Virgin Media outages and service status in Saltburn-by-the-Sea, England

Problems in the last 24 hours in Saltburn-by-the-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltburn-by-the-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Saltburn-by-the-Sea, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Saltburn-by-the-Sea, and Hartlepool.

City	Problem Type	Report Time
Middlesbrough	Wi-fi	8 hours ago
Saltburn-by-the-Sea	TV	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Saltburn-by-the-Sea, England

Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:

• 
  Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported 6 minutes ago from Middlesbrough, England

  @virginmedia @justwearmasks Instead of employing robots in your impossible to contact call centres and ripping of the public for your shareholders, set up a proper system of customer care which is accessible, helpful, considerate and capable of fixing customer problems quickly and competently.

• 
  rachel (@rachsclarke) reported 9 minutes ago from Middlesbrough, England

  @virginmedia You realise we’ve already missed 35 minutes of this 90 minute match? Are you going to be refunding customers due to your inconsistent service

• 
  Carlos Spicyweiner (@Toonhero) reported 10 minutes ago from Hartlepool, England

  @virginmedia I have spent 25 mins on the phone trying to change my package, I was being transferred to an account specialist and you have hung up on me, I suggest you now contact me before I cancel my entire package. Customer service is shocking.

• 
  Shaun Calvert (@Shaunelious) reported 12 minutes ago from Redcar, England

  @virginmedia I’ve got 16 months left on my current contract but I’d like to cancel it as I have good reason

• 
  Daniel Hill (@DanielHill21) reported 15 minutes ago from Redcar, England

  @virginmedia need help

• 
  Peter 🐈🎸🕹️🍺♈ (@PeteYourDoom) reported 20 minutes ago from Hartlepool, England

  @virginmedia It was working fine, then went off and came back but the hub was flashing green quite quickly. When it renegotiates it's usually slow and steady green flash but this was really quick

• 
  Just Gill (@Formally_Gill) reported 21 minutes ago from New Marske, England

  @virginmedia can you not save your internet outrages for mid week ffs? I hate being a customer.

• 
  rachel (@rachsclarke) reported 22 minutes ago from Middlesbrough, England

  @virginmedia can you confirm your sky sports red button will be working tonight for the Boro match as there is always problems with it, as if it’s not I’ll purchase the match with a different provider instead. Plenty of notice here for an 19:45 kick off

• 
  Geoff Wright (@Erinshore11) reported 33 minutes ago from Nunthorpe, England

  Had visit No 2 from Virgin, a couple of nice chaps,chased cables and removed cable still connected to the network that's not been used for years,new modem,new leads,new remote and the supervisor's number with a call back in a week, all good so far well done @virginmedia

• 
  Bryan Light (@UKLightCreation) reported 37 minutes ago from Redcar, England

  @virginmedia I wouldn't recommend your media connect app its awful, the booster you sent out does exactly zero, as for blackspots around the house that would be anywhere in the house more than 1.5m from the hub, all the software in the world won't polish the turn you call a superhub

• 
  CDBarnezy (@cdbarnezy) reported 37 minutes ago from Middlesbrough, England

  @vonobox @stepickering @virginmedia It's my job… it's the same as anything other work from home job I've never had this problem before so I never though of needing a back up hotspot ect.

• 
  andrea mcdonald (@AndreaAndymac) reported 40 minutes ago from Redcar, England

  @virginmedia again I have to go through social media to contact your company. I need to speak with a human regarding your poor customer service

• 
  Hannah (@HannMarieRose) reported 40 minutes ago from Middlesbrough, England

  @virginmedia midway through the last episode of #SilentWitness and my virgin decides to go down, couldn't of timed it better if you tried 😫😫

• 
  Shaun Calvert (@Shaunelious) reported 48 minutes ago from Redcar, England

  @virginmedia Red button for virgin, which I know isn’t true as I’ve used it before. I asked to raise complaints several times to which they just ignored before eventually saying they would raise one. He then said it was raised. Never known a complaint raised without someone describing it…

• 
  Bradley Staunch (@BradleyStaunch) reported 48 minutes ago from Hartlepool, England

  Virgin media internet is good, EVERY SINGLE other thing about them is ******* shite. Never understand the ***** on the phone takes, 3 hours to get through, website always down, make a payment page been broke for 5 years. ******* ****

• 
  Bryan Light (@UKLightCreation) reported 50 minutes ago from Redcar, England

  @TheOnlyElChazmo @maureenbo @virginmedia I got £50 for 8 weeks of crap internet at the start if the lockdown but I had to fight for it Best thing all Virgin customers can do is replace the Superhub 3.0, its even a crap doorstop, solved so many if my issues and now I actually have range on my WiFi

• 
  Shaun Calvert (@Shaunelious) reported 53 minutes ago from Redcar, England

  @virginmedia Or asking what outcome they want. Anyway, not long after I get a text saying a technician is coming out that I haven’t agreed to and if I’m not home when they come it’ll cost £25. So I have to call up to cancel that and was then told I can’t add to my complaint….

• 
  Bryan Light (@UKLightCreation) reported 54 minutes ago from Redcar, England

  @KEESH1984 @virginmedia 8 days of that, we not heard fro you for a while youbstill need to speak to someone? OK let's start the whole thing again Chuffing useless, what they offer is not customer service its hope it fixes itself before anyone notices or leaves

• 
  Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported 56 minutes ago from Middlesbrough, England

  @virginmedia No estimated fix time. Just tells me there is a problem in my area which is affecting my service. I already know that.

• 
  HannahWhite93 (@HannahWhite93) reported 56 minutes ago from Hartlepool, England

  WHY IS VIRGIN MEDIA INTERNET ****??? I JUST WANT TO WATCH YOUTUBE ON MY GOD DAMN TABLET

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  @andycrfc.bsky.social (@AndyRFCCharman) reported 1 minute ago

  Just spent best part of day trying to sort out issues with @British_Airways & @virginmedia Both seem to be competing for ‘Worst Customer Service’ award although BA winning because I’m at least speaking more or less real time with a human at VM, albeit making little progress!

• 
  James (Jim) Naismith (@JHNaismith) reported 1 minute ago

  Usually optimistic on technological progress so disappointed broadband speed being > halved to 67Mbps next month by @bt_uk. @virginmedia can’t fix their “blocked duct” at front door, not good advert for uk infrastructure, I live in Jericho, central Oxford, not remote Highlands.

• 
  David Green (@Daveboy1972) reported 6 minutes ago

  @CheekyVic @virginmedia sky just as bad i had fault on broadband did all tests phoned number spoke and screamed at 4 robots before i got a human who was more worried about selling me a mobile

• 
  Mike Kemmett ⛳🏌🏻‍♂️🏏🏉 (@kemmo81) reported 11 minutes ago

  @virginmedia not internet/tv all day, please update when you will fix- wd5 area

• 
  H.A.R.R.I The AI (@HARRItheAI) reported 11 minutes ago

  Virgin Media have really gone downhill. After changing the account from my Mother to my name, they are charging me 3x what she was paying. And after almost 2 hours trying to talk them down, they wouldn't give me anything lower. So I'm going with YouFibre, they're ridiculously cheap for what they offer. Hopefully they're as reliable and speedy as they're touting.

• 
  sergio pani (@sergiopani62) reported 12 minutes ago

  @virginmedia shocking service provision. internet drop off these last few days. being told to wait 22 hours for an engineer. Like this regularly. Can’t watch a film properly, watch a game or listen to music as all rely on the internet . Change is coming.

• 
  Lightbody 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@lightbody) reported 12 minutes ago

  @virginmedia please please please can you replace my ancient 11 year old Hub 3. It doesn't play nice with my modern Nest WiFi Pro mesh system. It wasn't very good when it was new! Customer services won't help because it's not actually broken!

• 
  Andy Cave (@Andycave) reported 13 minutes ago

  @virginmedia problem still not fixed

• 
  Monk (@i_Charizard) reported 16 minutes ago

  @virginmedia and @O2 are killing me. 14 hour shift and I get home and my WiFi isn't working and it's taken me 25 mins to send this tweet cos o2s network is shite

• 
  David Green (@Daveboy1972) reported 19 minutes ago

  @CheekyVic @virginmedia great at getting you onboard these company when you want to go they give you agro i told sky to put on my account re sky tv never again still phone me up lol