Virgin Media

Virgin Media Outage Report in Saltburn-by-the-Sea, Redcar and Cleveland, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saltburn-by-the-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltburn-by-the-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Saltburn-by-the-Sea, Redcar and Cleveland, England 12/22/2025 13:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Saltburn-by-the-Sea, Redcar and Cleveland, England

The most recent Virgin Media outage reports came from the following cities: Hartlepool, Middlesbrough, Redcar and Saltburn-by-the-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomHartlepool Wi-fi
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Wi-fi
United KingdomRedcar Internet
United KingdomMiddlesbrough TV
United KingdomMiddlesbrough TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Saltburn-by-the-Sea, England

Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @TheOnlyElChazmo @maureenbo @virginmedia I got £50 for 8 weeks of crap internet at the start if the lockdown but I had to fight for it Best thing all Virgin customers can do is replace the Superhub 3.0, its even a crap doorstop, solved so many if my issues and now I actually have range on my WiFi

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @maureenbo @TheOnlyElChazmo @virginmedia Since changing my router I have been getting what I pay for, its brilliant now, can't believe they endure so much pain because of a crap router that they should have changed years ago

  • 7Tazy Levi (@7Tazy) reported from Middlesbrough, England

    @Zyqlon @virginmedia WiFi down stairs

  • Toonhero Carlos Spicyweiner (@Toonhero) reported from Hartlepool, England

    @virginmedia I have spent 25 mins on the phone trying to change my package, I was being transferred to an account specialist and you have hung up on me, I suggest you now contact me before I cancel my entire package. Customer service is shocking.

  • Formally_Gill Just Gill (@Formally_Gill) reported from New Marske, England

    @virginmedia can you not save your internet outrages for mid week ffs? I hate being a customer.

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia absolute pathetic excuse of a mobile phone network, constantly missing important phone calls and being disconnected. Nowhere near as reliable as primary network EE. Not even worth the free unlimited sim card you’ve given me.

  • juneh49 June Hurst 🐈🦊🌷🌻🌾 (@juneh49) reported from Nunthorpe, England

    @virginmedia I cannot get help cancelling a package I did not want. I tried online & phone. 3 hrs to speak to someone. Transferred once. Second transfer cut off. Nobody phoned me back.

  • juneh49 June Hurst 🐈🦊🌷🌻🌾 (@juneh49) reported from Nunthorpe, England

    3 hours trying to cancel a sports package I do not want @virginmedia and I then get cut off. I’m not a happy customer

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @JohnnyDude1983 @virginmedia The 3rd engineer to visit told me what I need to do and also told me that Virgin Media wont tell me or others what they can do or what the issue is

  • Emrah48974877 Emrah (@Emrah48974877) reported from Redcar, England

    @virginmedia Internet down in ts10 area

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Tried already and you actually made it worse, I put up with for half a day and changed everything back to the better (although still poor and not near what I'm paying for) performance yet you still ask me to buy your tech support service lmfao

  • JamesPoole10 James Poole (@JamesPoole10) reported from Redcar, England

    @virginmedia appalling in Redcar. No service all afternoon on Broadband & TV. I've lost 2 hours work. Phoned the call centre. Minimum recompense if any by the sounds of it.

  • KatieDouglas93 𝓓𝓸𝓾𝓰𝓵𝓪𝓼 (@KatieDouglas93) reported from Middlesbrough, England

    Imagine trying to enjoy a football with buffering every 2 minutes virgin media is ****

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Have had this issue since I joined Virgin

  • 13thDukeofWmbm Clive Conway (@13thDukeofWmbm) reported from Middlesbrough, England

    Anyone having broadband connection issues with @virginmedia in Middlesbrough? Nightmare trying to get through to em.

  • HHannahJohnsonn Hannah🌼 (@HHannahJohnsonn) reported from Hartlepool, England

    not even surprised #virginmedia WiFi is down fully, literally cuts out every day

  • timypeg Tim Pegden (@timypeg) reported from Middlesbrough, England

    Help needed. Why won’t my Ethernet port on my power line adataper have a successful connection to my network switch? (Have virgin media hub) #networking #tplink #virginmedia #ukbroadband

  • Toonhero Carlos Spicyweiner (@Toonhero) reported from Hartlepool, England

    @virginmedia All sorted, no longer a customer.

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @brfcsdotcom More than good enough, if you were virgin media I could have guessed at the issue and the fix

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Richard27700612 HantsRP (@Richard27700612) reported

    @virginmedia - no service at all since last night. Wanted to watch the funeral & needed to work this afternoon. Completely unacceptable - when will it be back up & who can I discuss compensation with (don’t want a generic link). BH23 postcode

  • craig4718 C-Unit (@craig4718) reported

    @virginmedia are the worst internet provider I have EVER used I’m supposed to be getting 210mbps had an engineer out as it’s dropping all the time he sorted it apparently lasted 2 weeks and I’m back to getting 20mbps absolute joke

  • Destroyerofpiz2 ThePizzawhoknocks (@Destroyerofpiz2) reported

    Think it’s time to cancel my virgin media subscription, all channels are off to show the queens funeral. I don’t mourn someone in the royal family

  • AdamTitley Adam Titley (@AdamTitley) reported

    @virginmedia Fix is supposed to be wed at 19:10. Fantastic service (slow clap)

  • LlywelynLloyd Llywelyn Lloyd (@LlywelynLloyd) reported

    @virginmedia The signal in back bedrooms is non existent as such the scan to determine speed gets no signal

  • Watcherman99 frank reihill (@Watcherman99) reported

    @virginmedia Hello, I've had some post at my home address, from Virgin Media, for a customer who does not live at my address. I would like to email you a picture of the letter so you can investigate it you. Do you have an email address I can use?

  • RodriguezMayn J Rodriguez (@RodriguezMayn) reported

    @virginmedia engineer came to fix our internet. He said it's fixed. And it's not?

  • JayBean6869 Jaybean (@JayBean6869) reported

    @virginmedia A new simcard was went to me again on 15 September. I have been assured by James - your customer support number (789) that I will not lose my service if I activate the card in 14 days????

  • richcollierr Rich Collier (@richcollierr) reported

    @virginmedia Internet keeps intermittently dropping in and out since yesterday, but according your website no issue in my area? Have rebooted and didn't seem to make any difference

  • benontweeter bwbwbwbwbw (@benontweeter) reported

    @virginmedia @camzmcg1 U are not providing the service I'm paying for. Constant drop outs for weeks now and zero Internet connection all day today... I'm off. Get in touch