Virgin Media outages and service status in Saltburn-by-the-Sea, England
No problems detected
If you are having issues, please submit a report below.
- Virgin Media generated 0 outage signals in the last 24 hours around Saltburn-by-the-Sea, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
- Internet (58%)
- Total Blackout (17%)
- E-mail (8%)
- Wi-fi (8%)
- Phone (8%)
The latest reports from users having issues in Saltburn-by-the-Sea come from postal codes TS12 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Saltburn-by-the-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltburn-by-the-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Saltburn-by-the-Sea, England
The most recent Virgin Media outage reports came from the following cities: Hartlepool, Saltburn-by-the-Sea, and Middlesbrough.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 8 days ago |
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Total Blackout | 9 days ago |
Community Discussion
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Virgin Media Issues Reports Near Saltburn-by-the-Sea, England
Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:
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June Hurst ππ¦π·π»πΎ (@juneh49) reported from Nunthorpe, England3 hours trying to cancel a sports package I do not want @virginmedia and I then get cut off. Iβm not a happy customer
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Michelle Coleman (@stumpy1982) reported from Redcar, England@virginmedia please sort the red button out!!!! Thereβs always issues! Wrong commentary on the red button games!
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia I dont mean to be rude but I can tell you now the option to text was not on the "contact us" page I visited on your website, but I see it's just a text option to the live chat anyway so this will be a waste of my time but texting now
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Geoff Wright (@Erinshore11) reported from Nunthorpe, EnglandHad visit No 2 from Virgin, a couple of nice chaps,chased cables and removed cable still connected to the network that's not been used for years,new modem,new leads,new remote and the supervisor's number with a call back in a week, all good so far well done @virginmedia
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ππ ππ πππ₯π€π π π§ππ» (@john_watson_) reported from Redcar, England@virginmedia @dakotafiction Same here ts10, broadband is down, your status says no issues!
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia Tried already and you actually made it worse, I put up with for half a day and changed everything back to the better (although still poor and not near what I'm paying for) performance yet you still ask me to buy your tech support service lmfao
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Bryan Light (@UKLightCreation) reported from Redcar, England@TheOnlyElChazmo @maureenbo @virginmedia I got Β£50 for 8 weeks of crap internet at the start if the lockdown but I had to fight for it Best thing all Virgin customers can do is replace the Superhub 3.0, its even a crap doorstop, solved so many if my issues and now I actually have range on my WiFi
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Daniel Hill (@DanielHill21) reported from Middlesbrough, England@virginmedia So why do you not have a chat system? I work in a similar industry and we are able to help our customer through chat, phone, online, social media itβs crazy a company of the size of virgin media canβt accommodate us. Not having a go at you Iβm just disappointed in the system
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia @grimegran Im Going to keep replying to all this promoted ads until my internet is fixed, 8 weeks and counting! Terrible routers too, range is embarrassing to be honest and crashes under a pretty minimal load
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia Have had this issue since I joined Virgin
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AllpointsTV - Jamie (@AllpointsTV) reported from Guisborough, England@virginmedia so trying to get an engineer to fix my 1gb internet after days of it running at sub 200mb and disconnecting at midnight itβs now been off for over a day . I just kept being told try again in one hour
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Bradley Staunch (@BradleyStaunch) reported from Hartlepool, EnglandVirgin media internet is good, EVERY SINGLE other thing about them is ******* shite. Never understand the ***** on the phone takes, 3 hours to get through, website always down, make a payment page been broke for 5 years. ******* ****
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π ππΌπ΅πΊππ π€ (@gaussey) reported from Redcar, England@FoolRare @virginmedia Thanks, service status is down and wondered if it was just my hub dying.
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia No errors, never is, yet everyday at least once my net goes off, normally for 10 minutes sometimes for up to 4 or 5 hours, cant remember last time I made it 24 hours with no down time
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Carlos Spicyweiner (@Toonhero) reported from Hartlepool, England@virginmedia I have spent 25 mins on the phone trying to change my package, I was being transferred to an account specialist and you have hung up on me, I suggest you now contact me before I cancel my entire package. Customer service is shocking.
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Paul Ryder (@ryderboy24) reported from Hart, England@virginmedia any reason why my broadband is so slow and my bill is so expensive
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Andy Wilmot (@andy_wilmot) reported from Hartlepool, EnglandΒ£40+ a month for WiFi which cuts in and out. Just another day for a @virginmedia customer π€¬π‘
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Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS π (@citamo) reported from Middlesbrough, England@virginmedia Ok. I clicked on a link which advises that the problem will hopefully by fixed by 8.40 tonight. Hardly satisfactory but at least itβs better than knowing nothing. Thanks for your help.
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0
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Douggy (@Douggy1908) reported from Hartlepool, England@virginmedia No nothing Iβve been thorough it all, already your just ****.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris (@deburgh12345) reported@virginmedia @MyOwnShoes They are told after 20mjns getting g through security that he has been and no issue found... presume he did this at the right house as he never came. They were told he checked and the TV box was working... the one in the bedroom is.... but the main box down stairs is still not
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Coxy π»π»π»π»π»π»π»π»π»π»π»π»π»π» (@StephenPie) reported@VeronParsons @virginmedia I am still with them, you have to praise them for having the worst call centre in a world full of awful ones, takes some doing
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Ashley Smith (@AshleySmithUK) reported@virginmedia New contract Jul 31. Netflix completely broken, web throwing errors, and profile is showing an incorrect phone number that isn't mine. Called, used WhatsApp, zero help. Logged formal complaint and got a generic 28-day wait. Unacceptable customer service. Fix this.
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Captain Nemesis says *settlers are criminals (@Annoyntmint) reportedI wish to cancel my subscription with virgin media. Check my DM to you. @virginmedia
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whitebear π VeXpo '26 (@whitebearvt) reported@DigBipper188 @LiveFastSimp @miaaowing In the EU I get 30GB included, and thereβs international minutes in my plan anyways. Just data thatβs the issue outside the EU. Also O2 in my area was garbage last time I tried it, was on a virgin media contract so experienced both before and after the VMO2 merger. Then again, havenβt touched it since 2022.
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Darren Seaton (@seatzie) reported@virginmedia internet down since middle of night not just wifi the tv box is also complaining no Ethernet connection have rebooted unplugged etc twice do I have to phone or is there anything else? Area checker says no issues
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Darc Knight (@DarcKni68649817) reported@virginmedia If the service is not paid for, it is stopped. @virginmedia is not giving you the consideration of old time customer. So why then is it OK to triple the bill of any household? Pay over 3 what they should pay for 9 months? Give a public explanation before I give my account details
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B M50 (@BM502s) reported@biggle1908 @C_Midd99 Rkid had the same issue with his Sky package & price, so switched to Virgin Media, now saving Β£70 a month with faster broadband. Couldnβt be happier with it.
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Greg Cunnington (@Yuzi87) reported@virginmedia I've been a Virgin Media customer for 20 years, I've been paying out of contract rates at Β£109 a month for 2 years without realising. When I create a package as a new customer its Β£37 a month, however as a long time customer my new price is Β£68. Nice way to treat your Customers!
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Ian Davies (@IDavies1979) reported@biggle1908 There Internet is faster but Virgin media are a nightmare to deal There by far the worst of all the platforms