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Virgin Media outages and service status in Saltburn-by-the-Sea, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 10 outage signals in the last 24 hours around Saltburn-by-the-Sea, including 10 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 14, 2:51 PM GMT+1.
  • 50% TV (50%)
  • 22% Internet (22%)
  • 22% Wi-fi (22%)
  • 6% Total Blackout (6%)

The latest reports from users having issues in Saltburn-by-the-Sea come from postal codes TS12 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saltburn-by-the-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltburn-by-the-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 14: Problems at Virgin Media

Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Saltburn-by-the-Sea, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Saltburn-by-the-Sea, Redcar, and Hartlepool.

CityProblem TypeReport Time
Middlesbrough TV 5 hours ago
Middlesbrough TV 6 hours ago
Middlesbrough Wi-fi 6 hours ago
Middlesbrough TV 7 hours ago
Saltburn-by-the-Sea TV 7 hours ago
Middlesbrough TV 7 hours ago

Nearby cities with recent reports

Middlesbrough

10 recent signals

5 hours ago
Redcar

1 recent signals

8 hours ago
Hartlepool

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Saltburn-by-the-Sea, England

Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Done, I'm now down about 360mbs from where my speed normally is, and just checked, yep can still crash my router using my laptop without trying

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Yes I'm aware, they have just hung up on me again after an hour without even a real person, 6 times now and thats why I was asking for @richardbranson number, your sales guys don't seem to have any issues calling me though #JustSaying

  • Erinshore11
    Geoff Wright (@Erinshore11) reported from Nunthorpe, England

    @virginmedia Service back after a engineer visit last night, with another coming again today. After being with Virgin for years, the Tv and internet service these past 6 months has been poor, surely I should get a reduction on my bill.

  • CraigScanlon86
    ⒸⓇⒶⒾⒼ ⓈⒸⒶⓃⓁⓄⓃ (@CraigScanlon86) reported from Middlesbrough, England

    3 weeks and 2 engineers later and the broadband outage between the hours of 6 and 9 continues, absolute useless from @virginmedia next steps unless engineer 3 can fix this tomorrow is #ofcom and seeing if we can switch providers 👋

  • Formally_Gill
    Just Gill (@Formally_Gill) reported from New Marske, England

    @virginmedia I rang after the email and they assured me they have applied a discount and would stay the same price for my contract. I agreed a fix price and if that's not what I got then I have been lied too, which is a miss sale and the ombudsman will be contacted, again.

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Middlesbrough, England

    @virginmedia Can you improve the stability of your broadband and make massive improvements to your customer services (like actually introduce some sort of customer service)?

  • LiamBatey4
    Liam Batey (@LiamBatey4) reported from Middlesbrough, England

    @virginmedia what the hell is problem with Wi-Fi ??? It’s been off for three days wtf

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @TheOnlyElChazmo @maureenbo @virginmedia I got £50 for 8 weeks of crap internet at the start if the lockdown but I had to fight for it Best thing all Virgin customers can do is replace the Superhub 3.0, its even a crap doorstop, solved so many if my issues and now I actually have range on my WiFi

  • Emfozz
    Em (@Emfozz) reported from Middlesbrough, England

    @virginmedia I’m not going to waste time in doing that, I’ve worked in telecommunications, I know how your process works, I also know you’ll try and pass the book to customers before taking blame because the tiniest speck of dust can effect my WiFi signal. So it’s fine.

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Middlesbrough, England

    @virginmedia Got the t-shirt, when I last went through it the resolution was for me to leave and not pay my last bill and see you court which was really helpful

  • PeteYourDoom
    Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England

    @virginmedia Waiting on the Medallia survey as the engineer was fab. Want to make sure he gets recognition for his good service

  • Erinshore11
    Geoff Wright (@Erinshore11) reported from Nunthorpe, England

    @virginmedia Spoke too soon back in off again. Obviously nothing to do with modem as it’s new, same issues as before this time off for a fair amount of time now, is there an issue imnn in in TS8 location.

  • andy_wilmot
    Andy Wilmot (@andy_wilmot) reported from Hartlepool, England

    £40+ a month for WiFi which cuts in and out. Just another day for a @virginmedia customer 🤬😡

  • 13thDukeofWmbm
    Clive Conway (@13thDukeofWmbm) reported from Middlesbrough, England

    Anyone having broadband connection issues with @virginmedia in Middlesbrough? Nightmare trying to get through to em.

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Let me ask, so you know how long the line is to speak to technical support? Have you tried using the text service and online chat? I have all at the same time and after 8 days I still hadn't spoke with anyone, you are unable to support your services

  • 147mick
    Michael White (@147mick) reported from Hartlepool, England

    @virginmedia Yes problems with wired devices as well, I have to turn the hub off then on again all the time even if I'm in the same room.

  • lenJunier
    *** Junier (@lenJunier) reported from Middlesbrough, England

    @virginmedia tried to login to "myvirginmedia" numerous times Forgot password Tried go through reset 6 times Hopeless

  • KatieDouglas93
    𝓓𝓸𝓾𝓰𝓵𝓪𝓼 (@KatieDouglas93) reported from Middlesbrough, England

    Imagine trying to enjoy a football with buffering every 2 minutes virgin media is ****

  • john_watson_
    𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported from Redcar, England

    Our broadband in TS10 has been down all day, the status page says no issues, but self test says there is no connection @virginmedia - is this related to the issues at Roseberry Square, Redcar, and when will it be resolved. So far no communication from you!

  • AllpointsTV
    AllpointsTV - Jamie (@AllpointsTV) reported from Guisborough, England

    @virginmedia Yes , and it says no issues and then asks to check my equipment , this test says there is an issue with my equipment and I should check again in 24 hours so an engineer can be arranged . This has now been saying check back in an hour for the last two hours

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Maddie65724316
    Maddie 🇬🇧🇮🇱 🇺🇸 (@Maddie65724316) reported

    @motionroy @virginmedia @LSquad17045 Is this in London area I have same problem

  • HighburyRhino
    Andrew Forman (@HighburyRhino) reported

    @virginmedia No reply by phone and no ability to check anything via my account (which appears to not be recognised). Any timeline on a fix for TV issues in London N5?

  • Luda_6550
    Luda 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Luda_6550) reported

    @virginmedia I am in desperate need of help, my tv isn’t working properly, the phone line I been given tells me it’s not available. Once I got through giving it my account number it doesn’t recognise my account number. It’s turning into nightmare. Can you help

  • GarethJHowells
    Gareth Howells (@GarethJHowells) reported

    @virginmedia It’s ok just out the price up again for poor service 👍🏻

  • addingtonsquare
    Monica (@addingtonsquare) reported

    @virginmedia I can’t even log on to account. Keeps looping back and saying not recognised. More than tv issue then?

  • Barnsey02
    Steve Barnes (@Barnsey02) reported

    @virginmedia everything is falling apart. Can only watch BBC1 and recordings Most annoyingly can’t watch Giro. Your website claims I don’t exist but of course you continue sending your bullying messages telling me I need to update to an inferior box about which you have ignored my complaint

  • Blue_Cav
    Carl Cavell (@Blue_Cav) reported

    @virginmedia Morinette damn auto correct

  • GameplayVideos8
    Gameplay Videos (@GameplayVideos8) reported

    @virginmedia Virgin Media goes DOWN for thousands of users across UK with 'all channels pixelated' in TV outage not good on my to

  • JohnSmi34115189
    John Smith ⚒ 🇬🇧 (@JohnSmi34115189) reported

    @virginmedia I still haven't forgiven @virginmedia for forcing me to update from my old box. Didn't send the correct kit to actually be able to install it, and then charged me for an enigineer to fix their problem. Now this nonsense

  • MattyladKRO
    Matt Smith (@MattyladKRO) reported

    @virginmedia Are you going to post on here when fixed ..like a customer caring company would do ..or just let people spend all day checking