Virgin Media outages and service status in Saltburn-by-the-Sea, England

Problems in the last 24 hours in Saltburn-by-the-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltburn-by-the-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Saltburn-by-the-Sea, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Saltburn-by-the-Sea, and Hartlepool.

City	Problem Type	Report Time
Middlesbrough	Wi-fi	7 hours ago
Saltburn-by-the-Sea	Internet	1 day ago
Hartlepool	TV	9 days ago
Middlesbrough	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Saltburn-by-the-Sea, England

Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:

• 
  James Poole (@JamesPoole10) reported 4 minutes ago from Redcar, England

  @virginmedia appalling in Redcar. No service all afternoon on Broadband & TV. I've lost 2 hours work. Phoned the call centre. Minimum recompense if any by the sounds of it.

• 
  Bryan Light (@UKLightCreation) reported 7 minutes ago from Redcar, England

  @virginmedia Is actually my whole street, I can sit and watch every bodies routers resetting and I assume they are having same speed issues as me

• 
  BoroMike (@MrTaylorM) reported 7 minutes ago from New Marske, England

  Looks like #virginmedia is down again in New Marske. If it’s preventative maintenance they should tell us.

• 
  Sarah-Louise Wilkinson (@Sarahlw_95) reported 10 minutes ago from New Marske, England

  @virginmedia is it normal practice for your employees to shout at customers down the phone and then hang up?

• 
  Bryan Light (@UKLightCreation) reported 20 minutes ago from Redcar, England

  @virginmedia I wouldn't recommend your media connect app its awful, the booster you sent out does exactly zero, as for blackspots around the house that would be anywhere in the house more than 1.5m from the hub, all the software in the world won't polish the turn you call a superhub

• 
  Hannah (@HannMarieRose) reported 22 minutes ago from Middlesbrough, England

  @virginmedia midway through the last episode of #SilentWitness and my virgin decides to go down, couldn't of timed it better if you tried 😫😫

• 
  ben (@benrelton) reported 24 minutes ago from Hartlepool, England

  Broadband is down in our area, but can’t register loss of service on the website - just won’t work. Any ideas? @virginmedia

• 
  Michael Wicks (@wicks_michael) reported 25 minutes ago from Middlesbrough, England

  @virginmedia what’s going on with your website unable to access via my O2 or Vodafone mobile network. No problems with any other websites 😡

• 
  rachel (@rachsclarke) reported 27 minutes ago from Middlesbrough, England

  @virginmedia Wireless mainly, even though the device is right next to the router. This is the 3rd day in a row - never had this problem in the 10yr of been a customer

• 
  Geoff Wright (@Erinshore11) reported 29 minutes ago from Nunthorpe, England

  @virginmedia Spoke too soon back in off again. Obviously nothing to do with modem as it’s new, same issues as before this time off for a fair amount of time now, is there an issue imnn in in TS8 location.

• 
  Daniel Hill (@DanielHill21) reported 30 minutes ago from Redcar, England

  @virginmedia need help

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 35 minutes ago from Redcar, England

  @virginmedia @dakotafiction And still website says no issues!!

• 
  Bryan Light (@UKLightCreation) reported 37 minutes ago from Redcar, England

  @virginmedia No, just continue to ignore me as they have no idea how to fix it

• 
  Bryan Light (@UKLightCreation) reported 41 minutes ago from Redcar, England

  @virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"

• 
  Bryan Light (@UKLightCreation) reported 45 minutes ago from Redcar, England

  @virginmedia @grimegran You have been awful since the lockdown, yet I keep seeing these hopeful ads that just wind me up as anyone currently on you service knows that it is currently a joke. Yesterday was the first time since the lockdown started that I didnt lose connection at all or have router fail

• 
  Bryan Light (@UKLightCreation) reported 47 minutes ago from Redcar, England

  @virginmedia Let me ask, so you know how long the line is to speak to technical support? Have you tried using the text service and online chat? I have all at the same time and after 8 days I still hadn't spoke with anyone, you are unable to support your services

• 
  Bryan Light (@UKLightCreation) reported 47 minutes ago from Redcar, England

  @virginmedia I have, many many times and it always comes back to same, yet I'm down about 80mbs this morning, I've restarted my router today already because I switched my laptop on (everytime), and I can also crash my router with 1 device almost at will

• 
  Bryan Light (@UKLightCreation) reported 48 minutes ago from Redcar, England

  @virginmedia @grimegran #Stayconnected the biggest mystery to all Virgin media customers at the moment is how to stay connect to the router and the broadband! Stop promoting ads when your customer service is currently unable to accepts fault reports, 8.5 weeks and counting!

• 
  Bryan Light (@UKLightCreation) reported 53 minutes ago from Redcar, England

  @virginmedia Mainly wireless but wired issues too

• 
  Shaun Calvert (@Shaunelious) reported 56 minutes ago from Redcar, England

  @virginmedia Red button for virgin, which I know isn’t true as I’ve used it before. I asked to raise complaints several times to which they just ignored before eventually saying they would raise one. He then said it was raised. Never known a complaint raised without someone describing it…

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  brooklynn dakota phillips (@LeisaPh20037124) reported 7 minutes ago

  @virginmedia yet again broadband down again this is getting ridiculous i pay enough each month and now its getting a joke how many times a week broadband down

• 
  Kat (@mostly_sleepy) reported 8 minutes ago

  @Simon_Whale @virginmedia They never said anything about wanting our broken 2nd TiVO back (had been broken unknown amount of time, so cancelled), and we were going to take it to get WEEE'd. Seeing this I'm glad we put it off long enough that we needed a VM engineer for something else and gave it to him!

• 
  the view of stu (@stuarttownsend8) reported 9 minutes ago

  @Simon_Whale @virginmedia Even when you send it back in the packaging they provide, they don’t acknowledge receipt of it and just charge you anyway, takes a month to get your money back after they finally admit they had it for weeks, just like you said. Terrible company

• 
  Dan Worley (@worleyyy) reported 10 minutes ago

  @Simon_Whale @virginmedia I had this issue. I'm still with them with the **** speeds because I refuse to pay the cut off.

• 
  Einne Mees 🇵🇭 🇮🇱 (@MeesEinne) reported 11 minutes ago

  @Simon_Whale @virginmedia Left VM after 10 years! They are ****!

• 
  Phil McCrachn (@PhilMcCrachn) reported 17 minutes ago

  @virginmedia terrible internet all week, speeds less than a 10th of what I'm "guaranteed". Seems this is happening to others as well.

• 
  Iran,Houth,Hez,Hams & Sky/BBC Lies#NeverAgainIsNow (@UFinlay33392) reported 20 minutes ago

  @virginmedia broadband down again third day in as many weeks it's becoming an unusable service you have my messages from last time

• 
  simply lee (@thefelourfog) reported 20 minutes ago

  @Simon_Whale @virginmedia Virgin was fine for me for the first few years then last 6 months of contract was nothing but issues ,was glad to be rid of them

• 
  Debzy G 🦅🐦‍⬛🦉 (@brummiedebz) reported 21 minutes ago

  @virginmedia I mean it seems like quite a few places are having the same issue

• 
  Dominic Hanley (@Dominiho7) reported 25 minutes ago

  @virginmedia No there is not outages. It is just you not providing the service you promise