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Virgin Media

Virgin Media outages and service status in Saltburn-by-the-Sea, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Saltburn-by-the-Sea, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Sep 16, 7:01 PM GMT+1.
  • 44% Internet (44%)
  • 22% Wi-fi (22%)
  • 11% E-mail (11%)
  • 11% Total Blackout (11%)
  • 11% TV (11%)

The latest reports from users having issues in Saltburn-by-the-Sea come from postal codes TS12 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saltburn-by-the-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltburn-by-the-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Saltburn-by-the-Sea, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Saltburn-by-the-Sea, and Hartlepool.

CityProblem TypeReport Time
Middlesbrough Internet 14 hours ago
Saltburn-by-the-Sea Wi-fi 3 days ago
Middlesbrough Total Blackout 5 days ago
Middlesbrough Internet 7 days ago
Middlesbrough Internet 11 days ago
Middlesbrough E-mail 12 days ago

Nearby cities with recent reports

Middlesbrough

2 recent signals

14 hours ago

Community Discussion

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Virgin Media Issues Reports Near Saltburn-by-the-Sea, England

Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0

  • WheezyRider44
    Matt Greenfield-Westcott (@WheezyRider44) reported from Nunthorpe, England

    @virginmedia But this has gone on for months, not days or weeks. It can't be that difficult to identify the problem and find a solution.

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @AhDeluxe @virginmedia Was it the 10 minute off or the 4/5 hour cut? Never anything inbetween in my experience

  • WheezyRider44
    Matt Greenfield-Westcott (@WheezyRider44) reported from Nunthorpe, England

    @virginmedia Is your red button not working again?!?

  • citamo
    Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS πŸ’™ (@citamo) reported from Middlesbrough, England

    @virginmedia @justwearmasks Instead of employing robots in your impossible to contact call centres and ripping of the public for your shareholders, set up a proper system of customer care which is accessible, helpful, considerate and capable of fixing customer problems quickly and competently.

  • john_watson_
    π•π• π•™π•Ÿ π•Žπ•’π•₯π•€π• π•Ÿ πŸŽ§πŸŽ™πŸ“» (@john_watson_) reported from Redcar, England

    @virginmedia It's working now. Just would have been good to have been informed and kept in the loop that there was an issue being worked on, the status page was useless, stating no issues!

  • PeteYourDoom
    Peter πŸˆπŸŽΈπŸ•ΉοΈ (@PeteYourDoom) reported from Hartlepool, England

    @virginmedia Waiting on the Medallia survey as the engineer was fab. Want to make sure he gets recognition for his good service

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @brfcsdotcom More than good enough, if you were virgin media I could have guessed at the issue and the fix

  • JamesPoole10
    James Poole (@JamesPoole10) reported from Redcar, England

    @virginmedia appalling in Redcar. No service all afternoon on Broadband & TV. I've lost 2 hours work. Phoned the call centre. Minimum recompense if any by the sounds of it.

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Middlesbrough, England

    @virginmedia It's a waste of time tbh, all they do is insist I take the hub out of modem mode and when they do eventually agree you are rubbish and put me through to line faults they either just hang up or the battery on my phone dies

  • gaussey
    π— π™žπ–Όπ—΅π–Ίπ™šπ—… 𓆀 (@gaussey) reported from Redcar, England

    @virginmedia No, everything is fine thanks, the outage only lasted two hours.

  • lenJunier
    *** Junier (@lenJunier) reported from Middlesbrough, England

    @virginmedia tried to login to "myvirginmedia" numerous times Forgot password Tried go through reset 6 times Hopeless

  • KatieDouglas93
    𝓓𝓸𝓾𝓰𝓡π“ͺ𝓼 (@KatieDouglas93) reported from Middlesbrough, England

    Imagine trying to enjoy a football with buffering every 2 minutes virgin media is ****

  • juneh49
    June Hurst 🐈🦊🌷🌻🌾 (@juneh49) reported from Nunthorpe, England

    @virginmedia I cannot get help cancelling a package I did not want. I tried online & phone. 3 hrs to speak to someone. Transferred once. Second transfer cut off. Nobody phoned me back.

  • john_watson_
    π•π• π•™π•Ÿ π•Žπ•’π•₯π•€π• π•Ÿ πŸŽ§πŸŽ™πŸ“» (@john_watson_) reported from Redcar, England

    @virginmedia @dakotafiction Same here ts10, broadband is down, your status says no issues!

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @NathHawkeswood @virginmedia Twitter cant help, phoning cant speak to anyone, text service in an endless loop, chat service online is also an endless loop I need to speak with line faults and they aren't even an option on the automated phone service so I'm really screwed

  • Loulameg
    Louise Donaldson (@Loulameg) reported from Stainton and Thornton, England

    Having an absolute nightmare with @virginmedia on the phone since Thursday and still no further forward, the staff literally just tell you anything to get you off the phone. Anyone know how I make an official complaint? We’ve had no services for days now

  • AllpointsTV
    AllpointsTV - Jamie (@AllpointsTV) reported from Guisborough, England

    @virginmedia Yes , and it says no issues and then asks to check my equipment , this test says there is an issue with my equipment and I should check again in 24 hours so an engineer can be arranged . This has now been saying check back in an hour for the last two hours

  • Douggy1908
    Douggy (@Douggy1908) reported from Hartlepool, England

    @virginmedia No nothing I’ve been thorough it all, already your just ****.

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Mainly wireless but wired issues too

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Munro78
    John Munro (@Munro78) reported

    @virginmedia Got an email saying my contract expires soon. Taking my payments from Β£73.50 to Β£137.50 - I can’t seem to find any new deals that would bring my payments down to what my original contract was. Unless I become a new member and you charge Β£49.99. This can’t be right?

  • irishguard1998
    UK veteran (@irishguard1998) reported

    @Magnoli23215778 @virginmedia They are terrible I left them years ago

  • jdonascimento
    Jenny Do Nascimento (@jdonascimento) reported

    I moved house on August 28th and Virgin Media has been unable to connect my internet service. It's terrible service; I've wasted hours talking to them with no results. @Virgin #England

  • percesonator
    Mountain Walker πŸ” (@percesonator) reported

    @caz_fizz @MelJanie @virginmedia Virgin media, awful company.

  • Mears1Sarah
    sarah (@Mears1Sarah) reported

    @DAZNBoxing Not working in @virginmedia

  • helenxbedford
    Helen Bedford (@helenxbedford) reported

    @virginmedia Hello! I have an engineer visit booked but it’s not on the app. I’ve raised a complaint about that but my complaint isn’t on the app. I started a live chat and was asked to move it to WhatsApp’s, but didn’t receive any comms. How can I get any response from Virgin?

  • stephenm68
    Stephen Maddock (@stephenm68) reported

    @alan_reddish @virginmedia Day 34 here. And no proper answers such as whether any engineers have actually been out to try to fix things. Just stock answers from the @virginmedia script.

  • adamebond
    Adam (@adamebond) reported

    @4Viewers The Channel 4 app on Virgin Media 360 isn’t loading. It gets to a title screen and goes no further. Is this an issue on your end or theirs?

  • nimohally
    Nim O'Hall (@nimohally) reported

    @virginmedia i’ve called your customer service twice, your mobile coverage is so bad that I’ve had it hang up on me twice and then your AI agent hung up on me, when I asked to get through to an actual person

  • superbairn
    🏴󠁧󠁒󠁳󠁣󠁴󠁿 Simon Forsyth 🏴󠁧󠁒󠁳󠁣󠁴󠁿 (@superbairn) reported

    @virginmedia. I have a problem with a bill. Sent you a DM if you could have a look at look please.