Virgin Media outages and service status in Saltburn-by-the-Sea, England

Problems in the last 24 hours in Saltburn-by-the-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltburn-by-the-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Saltburn-by-the-Sea, England

The most recent Virgin Media outage reports came from the following cities: Hartlepool, Middlesbrough, Saltburn-by-the-Sea, and Redcar.

City	Problem Type	Report Time
Hartlepool	Internet	5 days ago
Middlesbrough	Wi-fi	7 days ago
Middlesbrough	Wi-fi	12 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Saltburn-by-the-Sea, England

Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:

• 
  Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported 7 minutes ago from Middlesbrough, England

  @virginmedia Ok. I clicked on a link which advises that the problem will hopefully by fixed by 8.40 tonight. Hardly satisfactory but at least it’s better than knowing nothing. Thanks for your help.

• 
  Peter 🐈🎸🕹️ (@PeteYourDoom) reported 13 minutes ago from Hartlepool, England

  @virginmedia Checked l the internal cabling and all right etc so hopefully just a lose wire somewhere at the cabinet or something the engineer can easily fix. Is there any refund due to lack of service? I pay £67 a month. Can offset that against my mobile phone data

• 
  Just Gill (@Formally_Gill) reported 18 minutes ago from Redcar, England

  @virginmedia seriously, a price increase?! Only renewed my contract 2 months ago and for more than I've ever paid! Of course, no customer service available either. Ridiculous!

• 
  Peter 🌲Santa Doom🌲🐈🎸🕹️ (@PeteYourDoom) reported 21 minutes ago from Hartlepool, England

  . @NOWTV @nowtvhelp any idea on how to stop the intermittent blue screen when playing back any on demand video or TV channels? Got an older now TV smart box. It's wired connection into a 300mbps virgin media hub so no issues.on playback speed.

• 
  Adam (@ajtheladplummy) reported 22 minutes ago from Middlesbrough, England

  @virginmedia Advertises the best fastest and most reliable internet you can get but all you get is buffering. Tried to call support team all you get is automated options, please select your option blah blah and all you get is we will send you a link. I want to speak to a human!

• 
  𝗠𝙞𝖼𝗵𝖺𝙚𝗅 𓆤 (@gaussey) reported 25 minutes ago from Redcar, England

  @FoolRare @virginmedia Thanks, service status is down and wondered if it was just my hub dying.

• 
  Bryan Light (@UKLightCreation) reported 30 minutes ago from Redcar, England

  @VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?

• 
  Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported 33 minutes ago from Middlesbrough, England

  @virginmedia No estimated fix time. Just tells me there is a problem in my area which is affecting my service. I already know that.

• 
  andrea mcdonald (@AndreaAndymac) reported 34 minutes ago from Redcar, England

  @virginmedia again I have to go through social media to contact your company. I need to speak with a human regarding your poor customer service

• 
  Bryan Light (@UKLightCreation) reported 34 minutes ago from Middlesbrough, England

  @virginmedia It's a waste of time tbh, all they do is insist I take the hub out of modem mode and when they do eventually agree you are rubbish and put me through to line faults they either just hang up or the battery on my phone dies

• 
  Peter 🐈🎸🕹️🍺♈ (@PeteYourDoom) reported 34 minutes ago from Hartlepool, England

  @virginmedia It was working fine, then went off and came back but the hub was flashing green quite quickly. When it renegotiates it's usually slow and steady green flash but this was really quick

• 
  Peter 🐈🎸🕹️ (@PeteYourDoom) reported 34 minutes ago from Hartlepool, England

  @virginmedia Waiting on the Medallia survey as the engineer was fab. Want to make sure he gets recognition for his good service

• 
  Bryan Light (@UKLightCreation) reported 37 minutes ago from Middlesbrough, England

  @virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!

• 
  Bryan Light (@UKLightCreation) reported 40 minutes ago from Redcar, England

  @virginmedia Mainly wireless but wired issues too

• 
  Peter 🐈🎸🕹️ (@PeteYourDoom) reported 49 minutes ago from Hartlepool, England

  Yay, virgin media outage has stopped and been fixed

• 
  Bryan Light (@UKLightCreation) reported 52 minutes ago from Redcar, England

  @virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved

• 
  𝓓𝓸𝓾𝓰𝓵𝓪𝓼 (@KatieDouglas93) reported 53 minutes ago from Middlesbrough, England

  Imagine trying to enjoy a football with buffering every 2 minutes virgin media is ****

• 
  ben (@benrelton) reported 55 minutes ago from Hartlepool, England

  Broadband is down in our area, but can’t register loss of service on the website - just won’t work. Any ideas? @virginmedia

• 
  Bryan Light (@UKLightCreation) reported 57 minutes ago from Redcar, England

  @KEESH1984 @virginmedia 8 days of that, we not heard fro you for a while youbstill need to speak to someone? OK let's start the whole thing again Chuffing useless, what they offer is not customer service its hope it fixes itself before anyone notices or leaves

• 
  Chloe (@chlowilson__) reported 58 minutes ago from Redcar, England

  Virgin media wifi is down again.. surprise, surprise

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carol-Ann Sihra (@Csihra) reported 7 minutes ago

  @virginmedia The worst customer service I have ever experienced. Managers can’t even get it right, how hard can it be to cancel a contract

• 
  MaNpReeT SinGh (@Manpreet_Princ5) reported 8 minutes ago

  @virginmedia @Virgin raised a case DLP-1173743. Paid upfront for 15 months internet services and you have suspended my line. Sent emails for more than 5 days ago still no support. May need to reach out to @tdrauae

• 
  Dippy | Brig Content Creator (@Itsdippylive) reported 11 minutes ago

  In the same 28 April email, Virgin Media wrote: "a dedicated chat-based support route for customers with reasonable adjustments is needed... an area where we must improve." They wrote that 6 days ago. Today the next cycle broke.

• 
  billy (@bingpoten) reported 13 minutes ago

  @virginmedia be nice if my internet didnt keep going down ever since you put my price up to £70 a month

• 
  Cambridgewater.x (@cam_bridgewater) reported 14 minutes ago

  @vmbusinesshelp @vmbusiness . Just "upgraded" to Voom 1 gig from 500. Speed slower than previously. Called technical .. they did some fault clearing and told me to reboot router, now I have no internet at all. Technical can't help reverse the error as they don't have full access .. unbelievable. Worst service ever. How can a technician make things worse and then tell me an engineer will be with me Monday ..

• 
  Frank 🇬🇧 💎 (@PureSesh48) reported 15 minutes ago

  @grok how many times have I reported. Virgin media being down on this account?

• 
  Mike B (@BonesE78) reported 16 minutes ago

  Im sick to death of @virginmedia and their **** service!!! How do I cancel?

• 
  Nadine_CCN (@NadineD_G) reported 18 minutes ago

  @virginmedia more than 24 hours of no internet service in the E4 area. I’m seeing people saying that this has gone on for days with them. How can we confirm that our service will be up and running by the suggested time? I have work to do and this is really causing a delay.

• 
  3DeePee (@3DeePee) reported 22 minutes ago

  @virginmedia any news on broadband and TV being down it’s been like 5 hours now

• 
  John Bolas (@JohnBolashello) reported 23 minutes ago

  @virginmedia Good morning, many thanks for your help! I didn’t realise I could do that!