Virgin Media outages and service status in Saltburn-by-the-Sea, England
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Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Saltburn-by-the-Sea, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 21, 8:11 AM GMT+1.
- Internet (50%)
- Wi-fi (25%)
- Total Blackout (13%)
- E-mail (6%)
- TV (6%)
The latest reports from users having issues in Saltburn-by-the-Sea come from postal codes TS12 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Saltburn-by-the-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltburn-by-the-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Saltburn-by-the-Sea, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Saltburn-by-the-Sea, and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough
|
Total Blackout | 23 minutes ago |
|
Middlesbrough
|
Internet | 9 hours ago |
|
Middlesbrough
|
Internet | 11 hours ago |
|
Middlesbrough
|
Wi-fi | 2 days ago |
|
Saltburn-by-the-Sea
|
Internet | 3 days ago |
|
Hartlepool
|
TV | 11 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
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Virgin Media Issues Reports Near Saltburn-by-the-Sea, England
Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:
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Em (@Emfozz) reported from Middlesbrough, England@virginmedia I’m not going to waste time in doing that, I’ve worked in telecommunications, I know how your process works, I also know you’ll try and pass the book to customers before taking blame because the tiniest speck of dust can effect my WiFi signal. So it’s fine.
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andrea mcdonald (@AndreaAndymac) reported from Redcar, England@virginmedia No it wasn't. I want to do it when it's convenient for me not virgin media. Thanks for nothing..As well as expecting the customer to do all the work installing the equipment you making the decisions without consultation.Seriously thinking about my 14 day change of mind now.
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Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported from Middlesbrough, England@virginmedia Ok. I clicked on a link which advises that the problem will hopefully by fixed by 8.40 tonight. Hardly satisfactory but at least it’s better than knowing nothing. Thanks for your help.
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Carlos Spicyweiner (@Toonhero) reported from Hartlepool, England@virginmedia I have spent 25 mins on the phone trying to change my package, I was being transferred to an account specialist and you have hung up on me, I suggest you now contact me before I cancel my entire package. Customer service is shocking.
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Clive Conway (@13thDukeofWmbm) reported from Middlesbrough, EnglandAnyone having broadband connection issues with @virginmedia in Middlesbrough? Nightmare trying to get through to em.
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia Have had this issue since I joined Virgin
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BoroMike (@MrTaylorM) reported from New Marske, EnglandLooks like #virginmedia is down again in New Marske. If it’s preventative maintenance they should tell us.
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𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported from Redcar, England@virginmedia @dakotafiction Same here ts10, broadband is down, your status says no issues!
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia Tried already and you actually made it worse, I put up with for half a day and changed everything back to the better (although still poor and not near what I'm paying for) performance yet you still ask me to buy your tech support service lmfao
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Just Gill (@Formally_Gill) reported from Redcar, England@virginmedia seriously, a price increase?! Only renewed my contract 2 months ago and for more than I've ever paid! Of course, no customer service available either. Ridiculous!
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia I dont mean to be rude but I can tell you now the option to text was not on the "contact us" page I visited on your website, but I see it's just a text option to the live chat anyway so this will be a waste of my time but texting now
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Geoff Wright (@Erinshore11) reported from Nunthorpe, England@virginmedia Spoke too soon back in off again. Obviously nothing to do with modem as it’s new, same issues as before this time off for a fair amount of time now, is there an issue imnn in in TS8 location.
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Geoff Wright (@Erinshore11) reported from Nunthorpe, England@virginmedia Service back after a engineer visit last night, with another coming again today. After being with Virgin for years, the Tv and internet service these past 6 months has been poor, surely I should get a reduction on my bill.
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Bryan Light (@UKLightCreation) reported from Redcar, England@VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?
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Bryan Light (@UKLightCreation) reported from Redcar, England@brfcsdotcom More than good enough, if you were virgin media I could have guessed at the issue and the fix
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Shaun Calvert (@Shaunelious) reported from Redcar, England@virginmedia Or asking what outcome they want. Anyway, not long after I get a text saying a technician is coming out that I haven’t agreed to and if I’m not home when they come it’ll cost £25. So I have to call up to cancel that and was then told I can’t add to my complaint….
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Andy Wilmot (@andy_wilmot) reported from Hartlepool, England£40+ a month for WiFi which cuts in and out. Just another day for a @virginmedia customer 🤬😡
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia Rebooting does nothing and service status page says nothing and if it was to do with that it would mean you owe me 5 years worth of credit notes
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dan🥷 (@_DanJbh) reported@Simon_Coates @Simon_Whale @virginmedia Pay £20 a month for Hyperoptic and I get 1gb up and down.
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jason (@Jason29wctb) reported@virginmedia @LDA74 First complaint was made 3/1/2023 and got worse
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Princess of Dhamp (@Princess_Dhamp) reported@Simon_Whale @virginmedia Rubbish company, Customer Service is just scammers, no system , bunch of scumbags in the industry. We had in one of our BTL and got it cancelled for all those reasons ,am sure many have experienced. Stay away from @virginmedia
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Anon frog poster (@WebBuildingFrog) reported@Simon_Coates @Simon_Whale @virginmedia I have the same. Only issue I've had with it is the cable was short by 1m so I had to order a longer one (third party much cheaper) Installed it all myself, whole village is impressed.
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Justin Barker (@JustinBarker77) reported@virginmedia fibre issue in OL15. Speeds have dropped to at least half what’s expected. Are you aware? How do I actually get it logged without your automated system bouncing between issue and no issue without the 24 hour clock restarting
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Top Cat (@SpinCat1) reported@virginmedia I have heard from a distressed customer who’s having their correspondence CONTINUALLY ignored by your CEO’s office AND your “resolutions” office. You have also decided to substantially increase their monthly payments before their contract has ended. UNACCEPTABLE!!
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Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported@virginmedia I haven’t sent you a DM. I managed to speak to a human being at Virginmedia and the issue with my broadband and TV services finally got resolved. Your poor service has put me through hell, not being able to deal with my finances with my bank accounts etc. I cannot wait to move elsewhere once I get to the end of my current contract with you. 😡
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Cookie (@chrissincl29564) reported@virginmedia Hi, I have done. Someone said they would call me back then didn’t as your colleague said he couldn’t find a good deal for me… great customer service. You also then tied me into a new contract when I moved home. @Ofcom would be interested im sure Please let me know deals for me
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MrProcter (@MrProcter) reported@virginmedia Thank you. And maybe consider disabling it for World Cups, Christmas Day etc? No-one wants their telly to shut down because they've been watching it. I know you understand this. Thanks.
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Cory (@coryoconnor96) reportedNew customer at @virginmedia for the broadband just had it delivered connected and plugged into wall and woah never have I been able to connect to the internet so quickly Thanks all