Virgin Media outages and service status in Saltburn-by-the-Sea, England

Problems in the last 24 hours in Saltburn-by-the-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltburn-by-the-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Saltburn-by-the-Sea, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Hartlepool, Saltburn-by-the-Sea, and Redcar.

City	Problem Type	Report Time
Middlesbrough	Internet	5 hours ago
Middlesbrough	E-mail	5 hours ago
Hartlepool	Wi-fi	8 hours ago
Middlesbrough	TV	1 day ago
Middlesbrough	Internet	2 days ago
Middlesbrough	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Saltburn-by-the-Sea, England

Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:

• 
  HannahWhite93 (@HannahWhite93) reported 58 seconds ago from Hartlepool, England

  WHY IS VIRGIN MEDIA INTERNET ****??? I JUST WANT TO WATCH YOUTUBE ON MY GOD DAMN TABLET

• 
  Bryan Light (@UKLightCreation) reported 2 minutes ago from Redcar, England

  @virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0

• 
  Geoff Wright (@Erinshore11) reported 2 minutes ago from Nunthorpe, England

  @virginmedia Spoke too soon back in off again. Obviously nothing to do with modem as it’s new, same issues as before this time off for a fair amount of time now, is there an issue imnn in in TS8 location.

• 
  Bryan Light (@UKLightCreation) reported 4 minutes ago from Redcar, England

  @virginmedia Is actually my whole street, I can sit and watch every bodies routers resetting and I assume they are having same speed issues as me

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 7 minutes ago from Redcar, England

  @virginmedia It's working now. Just would have been good to have been informed and kept in the loop that there was an issue being worked on, the status page was useless, stating no issues!

• 
  Bryan Light (@UKLightCreation) reported 20 minutes ago from Redcar, England

  @NathHawkeswood @virginmedia Twitter cant help, phoning cant speak to anyone, text service in an endless loop, chat service online is also an endless loop I need to speak with line faults and they aren't even an option on the automated phone service so I'm really screwed

• 
  BoroMike (@MrTaylorM) reported 24 minutes ago from New Marske, England

  Looks like #virginmedia is down again in New Marske. If it’s preventative maintenance they should tell us.

• 
  Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported 29 minutes ago from Middlesbrough, England

  @virginmedia No estimated fix time. Just tells me there is a problem in my area which is affecting my service. I already know that.

• 
  Liam Batey (@LiamBatey4) reported 32 minutes ago from Middlesbrough, England

  @virginmedia what the hell is problem with Wi-Fi ??? It’s been off for three days wtf

• 
  Daniel Hill (@DanielHill21) reported 33 minutes ago from Redcar, England

  @virginmedia need help

• 
  Sarah-Louise Wilkinson (@Sarahlw_95) reported 35 minutes ago from New Marske, England

  @virginmedia is it normal practice for your employees to shout at customers down the phone and then hang up?

• 
  Em (@Emfozz) reported 37 minutes ago from Middlesbrough, England

  @virginmedia I’m not going to waste time in doing that, I’ve worked in telecommunications, I know how your process works, I also know you’ll try and pass the book to customers before taking blame because the tiniest speck of dust can effect my WiFi signal. So it’s fine.

• 
  Shaun Calvert (@Shaunelious) reported 43 minutes ago from Redcar, England

  @virginmedia I’ve cancelled the visit but why should I have to call back in the first place to cancel a visit I didn’t agree to? I wanted it adding to my initial complaint or raising separately but no one was interested. Cancel my contract

• 
  Carlos Spicyweiner (@Toonhero) reported 45 minutes ago from Hartlepool, England

  @virginmedia I have spent 25 mins on the phone trying to change my package, I was being transferred to an account specialist and you have hung up on me, I suggest you now contact me before I cancel my entire package. Customer service is shocking.

• 
  Bryan Light (@UKLightCreation) reported 47 minutes ago from Redcar, England

  @virginmedia @grimegran Im Going to keep replying to all this promoted ads until my internet is fixed, 8 weeks and counting! Terrible routers too, range is embarrassing to be honest and crashes under a pretty minimal load

• 
  *** Junier (@lenJunier) reported 51 minutes ago from Middlesbrough, England

  @virginmedia tried to login to "myvirginmedia" numerous times Forgot password Tried go through reset 6 times Hopeless

• 
  AllpointsTV - Jamie (@AllpointsTV) reported 55 minutes ago from Guisborough, England

  @virginmedia so trying to get an engineer to fix my 1gb internet after days of it running at sub 200mb and disconnecting at midnight it’s now been off for over a day . I just kept being told try again in one hour

• 
  Bryan Light (@UKLightCreation) reported 55 minutes ago from Redcar, England

  Not a lover of call centres and thought that they didn't really offer any customer service of any real value, then you have the likes of @virginmedia and @Hermesparcels that seem to want to upset customers. That said, credit to @NespressoUK, was blown away with your service

• 
  Bryan Light (@UKLightCreation) reported 58 minutes ago from Redcar, England

  @virginmedia Mainly wireless but wired issues too

• 
  𝗠𝙞𝖼𝗵𝖺𝙚𝗅 𓆤 (@gaussey) reported 59 minutes ago from Redcar, England

  @virginmedia No, everything is fine thanks, the outage only lasted two hours.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bish (@bisho32287) reported 7 minutes ago

  @virginmedia We are now two days in and it's still not fixed. Your status update is still saying that estimated fix time will be 5.05 yesterday. This is an appalling service. What is going on? I want an update and I want my service back. I will stop my next payment.

• 
  Michael Portal (@Mortalportal01) reported 9 minutes ago

  @virginmedia @O2 Hi. In this instance speaking through Virgin Media, it was set up without my knowledge and without a written or verbal contract. I am in the middle of this mess now and have looked a complaint. Thank you

• 
  Craig hale (@Craighale4) reported 12 minutes ago

  @ArmchairAdml I’ve got a similar situation with @virginmedia where I’m paying £92 for internet and phone line which I’ve never used.

• 
  Tome toyou (@stuckey_richard) reported 14 minutes ago

  @AW4Eva123456 @virginmedia Same problem in LE11, all the other itv channels working fine.

• 
  Bigwows 💚🤍💜 ✖️✖️🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@bigwows) reported 19 minutes ago

  @cmairsy @virginmedia Zen for internet - rock solid and great customer service, not that you’ll need it. But after ditching Virgin we went down the freeview route, I’m afraid.

• 
  davidthorpedecorator (@dthorpedecor) reported 22 minutes ago

  @virginmedia tv is not working and the cup final is on at 3 any update?

• 
  Jayne Catherall (@jayneycee) reported 22 minutes ago

  @virginmedia This is why we left you and went with @skytv as your service had become so unreliable

• 
  G HUNTer (@Why__OMG__Why) reported 22 minutes ago

  @DowndetectorUK found alternative ways of watching ITV1. get a clearer constant picture than Virgin Media. Several sources at zero cost. With the constant problems and ever increasing costs, I don't mind if I get interrupted tv at such an enormous discount.

• 
  Dumitru Langham (@DumitruLangham) reported 23 minutes ago

  @ITV Are you guys having problems!!!!! On my virgin media tv channel it blank screen!!!’

• 
  Philip Howard (@PhilipH23624642) reported 23 minutes ago

  @Nasher6328 @virginmedia Thanks for the info. Unfortunately I went out as soon as the problem started , thinking that my tv was bust,I bought a new tv costing £239