Virgin Media outages and service status in Saltburn-by-the-Sea, England

Problems in the last 24 hours in Saltburn-by-the-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltburn-by-the-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Saltburn-by-the-Sea, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Saltburn-by-the-Sea, and Hartlepool.

City	Problem Type	Report Time
Middlesbrough	Internet	2 days ago
Middlesbrough	Internet	2 days ago
Middlesbrough	Internet	4 days ago
Middlesbrough	E-mail	7 days ago
Middlesbrough	Phone	8 days ago
Middlesbrough	Total Blackout	10 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Saltburn-by-the-Sea, England

Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:

• 
  andrea mcdonald (@AndreaAndymac) reported 1 minute ago from Redcar, England

  @virginmedia as per usual the red button not working AGAIN the amount I pay you each month should provide me with a much much better service than this. What are you doing??????

• 
  Liam Batey (@LiamBatey4) reported 3 minutes ago from Middlesbrough, England

  @virginmedia what the hell is problem with Wi-Fi ??? It’s been off for three days wtf

• 
  Michael Wicks (@wicks_michael) reported 6 minutes ago from Middlesbrough, England

  @virginmedia what’s going on with your website unable to access via my O2 or Vodafone mobile network. No problems with any other websites 😡

• 
  Levi (@7Tazy) reported 8 minutes ago from Middlesbrough, England

  @Zyqlon @virginmedia WiFi down stairs

• 
  Mark Armstrong (@mark001282) reported 9 minutes ago from Stainton and Thornton, England

  @virginmedia It's been going on for 8 weeks. I'm going to document this all and put it online for everyone to see how poor you have been. It's so stressful and you are doing nothing to help

• 
  BoroMike (@MrTaylorM) reported 11 minutes ago from New Marske, England

  Looks like #virginmedia is down again in New Marske. If it’s preventative maintenance they should tell us.

• 
  rachel clarke (@rachsclarke) reported 20 minutes ago from Middlesbrough, England

  @virginmedia absolute pathetic excuse of a mobile phone network, constantly missing important phone calls and being disconnected. Nowhere near as reliable as primary network EE. Not even worth the free unlimited sim card you’ve given me.

• 
  Geoff Wright (@Erinshore11) reported 20 minutes ago from Nunthorpe, England

  @virginmedia Spoke too soon back in off again. Obviously nothing to do with modem as it’s new, same issues as before this time off for a fair amount of time now, is there an issue imnn in in TS8 location.

• 
  julia millington (@MillingtonJulia) reported 20 minutes ago from Marske-by-the-Sea, England

  @virginmedia please can you confirm is there a wifi connection problem in the TS11 area?

• 
  Bryan Light (@UKLightCreation) reported 23 minutes ago from Redcar, England

  @JohnnyDude1983 @virginmedia The 3rd engineer to visit told me what I need to do and also told me that Virgin Media wont tell me or others what they can do or what the issue is

• 
  Bryan Light (@UKLightCreation) reported 24 minutes ago from Redcar, England

  @brfcsdotcom More than good enough, if you were virgin media I could have guessed at the issue and the fix

• 
  Hannah🌼 (@HHannahJohnsonn) reported 24 minutes ago from Hartlepool, England

  not even surprised #virginmedia WiFi is down fully, literally cuts out every day

• 
  andrea mcdonald (@AndreaAndymac) reported 41 minutes ago from Redcar, England

  @virginmedia any chance of speaking to a human regarding my television service

• 
  Michelle Coleman (@stumpy1982) reported 41 minutes ago from Redcar, England

  @virginmedia please sort the red button out!!!! There’s always issues! Wrong commentary on the red button games!

• 
  Bryan Light (@UKLightCreation) reported 46 minutes ago from Redcar, England

  Not a lover of call centres and thought that they didn't really offer any customer service of any real value, then you have the likes of @virginmedia and @Hermesparcels that seem to want to upset customers. That said, credit to @NespressoUK, was blown away with your service

• 
  Bryan Light (@UKLightCreation) reported 47 minutes ago from Redcar, England

  @virginmedia Mainly wireless but wired issues too

• 
  Em (@Emfozz) reported 49 minutes ago from Middlesbrough, England

  @virginmedia I’m not going to waste time in doing that, I’ve worked in telecommunications, I know how your process works, I also know you’ll try and pass the book to customers before taking blame because the tiniest speck of dust can effect my WiFi signal. So it’s fine.

• 
  Bryan Light (@UKLightCreation) reported 52 minutes ago from Redcar, England

  @AhDeluxe @virginmedia Was it the 10 minute off or the 4/5 hour cut? Never anything inbetween in my experience

• 
  Bryan Light (@UKLightCreation) reported 56 minutes ago from Redcar, England

  @KEESH1984 @virginmedia 8 days of that, we not heard fro you for a while youbstill need to speak to someone? OK let's start the whole thing again Chuffing useless, what they offer is not customer service its hope it fixes itself before anyone notices or leaves

• 
  Michael White (@147mick) reported 58 minutes ago from Hartlepool, England

  @virginmedia Yes problems with wired devices as well, I have to turn the hub off then on again all the time even if I'm in the same room.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wozza (@sworrall36628) reported 6 minutes ago

  @virginmedia why is it that I have contacted you 3 times to swap out 2 my wired mini boxes to replace with 2 streaming boxes and I am still yet to receive an email confirming the change! Poor that I spent over 40 mins on chat last week (3rd time) rubbish CX!

• 
  sam (@5amcoek) reported 6 minutes ago

  @virginmedia anyway to get a proper update on the outage near me? Broadband has been off most of today and every fix just keeps getting delayed

• 
  m a t t (@weyland76) reported 11 minutes ago

  .@virginmedia my TV box will not record anything. Every recording says "recording failed due to a technical issue" but I have no idea what that issue is?

• 
  Jags Arthurson (@JagsArthurson) reported 11 minutes ago

  @virginmedia You would love to help me, but you can't. Your response will be, "I'm afraid I can only apologise, sir, but that's the way it is. Take it or leave it."

• 
  pxk (@paynexkillerYT) reported 12 minutes ago

  Internet is down AGAIN. @virginmedia

• 
  Chris Love (@chrislove_89) reported 13 minutes ago

  @virginmedia 4x since I’ve moved across from BT, the service has been completely down in my area, this in space of just a few months. This has affected exam revision, kids bedtime routines, among other things. Terrible, pathetic service and can’t wait until my contract expires!

• 
  Sleepy (@Sleepyteacher3) reported 18 minutes ago

  @virginmedia Hello! I still haven’t had an activation email to be able to watch TNT through HBO App. I have TNT in my package. I have chatted on live chat to different people who keep saying ‘wait 24 hours for email’. 24 hours later… no email! Getting no support😔

• 
  Jon | The Cogges Gardener (@coggesgardener) reported 18 minutes ago

  Hi @virginmedia How do I stop receiving calls from your marketing department? I must be getting at least one weekly, tell them to stop & block the number, yet they keep coming. Can you help please? 🙏

• 
  meeeee (@baldiecute5) reported 18 minutes ago

  Just about had enough of this company and haven't even been connected yet ! Engineers turning up on wrong day or not at all ! Customer servicea shockingly hard to understand! And pretty useless , last chance tomorrow before I cancel transfer @virginmedia

• 
  Emily Atkins (@bahallathegreat) reported 20 minutes ago

  @virginmedia hi guys um I need a engineer to relay my cable also just to check my hub etc as my speeds up stairs are half what the used to be we’ve done all the normal stuff soo just need the number but all I find is customer services