Virgin Media

Virgin Media Outage Report in Saltburn-by-the-Sea, Redcar and Cleveland, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saltburn-by-the-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltburn-by-the-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Saltburn-by-the-Sea, Redcar and Cleveland, England 02/27/2026 07:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Saltburn-by-the-Sea, Redcar and Cleveland, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Hartlepool and Saltburn-by-the-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Total Blackout
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet

Community Discussion

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Virgin Media Issues Reports Near Saltburn-by-the-Sea, England

Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:

  • Formally_Gill Just Gill (@Formally_Gill) reported from New Marske, England

    @virginmedia yet to be contacted regarding a complaint I made 2 weeks ago. Didn't get the he complaint reference because the women was rude, the second person I spoke to assured me it had been logged and to allow a few days for it to be looked into.

  • davebakey David Bakewell (@davebakey) reported from Nunthorpe, England

    @virginmedia @lostinpost DC - perhaps you or your manager should call the CS team on 789 as a mystery customer. You might begin to understand what a liability to the @virginmedia organisation they are.

  • davebakey David Bakewell (@davebakey) reported from Nunthorpe, England

    @GameOver0197 @virginmedia @bt_uk This must be the exception not the rule. My own experience is dreadful. Poor Cust service. Shameless hike in fees for no benefit. Several friends have had to leave as they didn’t get what they were promised. 3 words spring to mind. POT, KETTLE & BLACK.

  • davebakey David Bakewell (@davebakey) reported from Nunthorpe, England

    @virginmedia @BT I tried. It was quite clear that you see no problem in putting my bill up by 325% I gave numerous chances to fix it, you just weren’t interested and now MY only interest is to tell as many people that will listen how bad @virginmedia is. I’ve already left so no going back now.

  • Formally_Gill Just Gill (@Formally_Gill) reported from New Marske, England

    @virginmedia Complaint has been raised as the billing team is rude and I have been lied to. They have said I only get the credit if it is done online, this is not what I was told on the telephone. Misleading tactics used to sell! Not happy, if not resolved both accounts will be cancelled!

  • davebakey David Bakewell (@davebakey) reported from Nunthorpe, England

    @UberGeekFanboy @virginmedia This must be the exception not the rule. My own experience is dreadful. Poor Cust service. Shameless hike in fees for no benefit. Several friends have had to leave as they didn’t get what they were promised. 3 words spring to mind. POT, KETTLE & BLACK.

  • Emfozz Emma (@Emfozz) reported from Middlesbrough, England

    @virginmedia I asked for extension on bill on the 13th until the 27th, was told that was sorted, woke up this morning and been cut off, advisor told me the notes say I was told until the 21st which I wasnt & opened and closed my complaint because nothing else will be done

  • davebakey David Bakewell (@davebakey) reported from Nunthorpe, England

    @virginmedia - your poor service never ceases to amaze me. I’ve received notice today advising my plan is ending and I’ll be moved to a new one. Extra £9 for 1Gb extra data & 1000 more minutes when I don’t use what I get now. I will use the get out clause. #AwfulCompany

  • davebakey David Bakewell (@davebakey) reported from Nunthorpe, England

    @nickkingone @virginmedia The @virginmedia customer service and product is definitely the joke

  • chrisrenahan Chris Renahan (@chrisrenahan) reported from Nunthorpe, England

    On hold to @virginmedia for 15 minutes only to receive a recorded message to say they are too busy and to call back tomorrow morning. Customer service at its best!! 😡

  • davebakey David Bakewell (@davebakey) reported from Nunthorpe, England

    @virginmedia @virginmedia JGS - You can do nothing. You have no access to my account as you often say. You will tell me to call CS on 789 and therein starts the problem. They offer service they can’t or won’t deliver. They are rude. Other than that, read my comments & tweets for detail.

  • Danielson_1991 Daniel Thompson (@Danielson_1991) reported from Hartlepool, England

    @virginmedia Yeah, appears there's issues with all services until at least 1255 this afternoon

  • Emfozz Emma (@Emfozz) reported from Middlesbrough, England

    @virginmedia I've already filled the form out online for a complaint

  • davebakey David Bakewell (@davebakey) reported from Nunthorpe, England

    @virginmedia @BigbadJohnny34 This must be the exception not the rule. My own experience is dreadful. Poor Cust service. Shameless hike in fees for no benefit. Several friends have had to leave as they didn’t get what they were promised. 3 words spring to mind. POT, KETTLE & BLACK.

  • tastyparmo tastyparmo (@tastyparmo) reported from Nunthorpe, England

    @virginmedia very disappointed in the mobile outage today. I’ve actually got on with doing some work in the office instead of pissing about on my phone. It’s really not on.

  • Benjiffy Benjamin Clarkson (@Benjiffy) reported from Stainton and Thornton, England

    So @virginmedia offer 3x the broadband speed for new customers for the same price I've paid for a year, but offer me the same bundle I've had for a year for £5 more, or an extra £23 for the new customer one. Next company to put fibre in my area has a new customer waiting.

  • davebakey David Bakewell (@davebakey) reported from Nunthorpe, England

    @lostinpost @virginmedia @virginmedia bad service never ceases to amaze. Got letter to say mobile plan is ending and I’ll be moved to new one. Extra £9 for 1Gb extra data & 1000 more mins when I don’t use what I get now. CS shocking too. I’m out. Bye Bye. #AwfulCompany @bt outperforms you with everything

  • davebakey David Bakewell (@davebakey) reported from Nunthorpe, England

    @virginmedia @hickeydave1 I’m no longer interested in your complaints code, after all you weren’t interested in my complaint when it occurred. I’ve left and see no further satisfaction to be gained from your process. I will get huge satisfaction from telling anyone who will listen how poor @virginmedia is

  • Formally_Gill Just Gill (@Formally_Gill) reported from New Marske, England

    @virginmedia Absolute joke, basically been told to get stuffed because they have no evidence of the call and offered £10 after being patronised again. Want to cancel, can't unless I pay over £200. Ombudsman it is then.

  • davebakey David Bakewell (@davebakey) reported from Nunthorpe, England

    @virginmedia @liamgreene Good luck with @virginmedia customer services. Their phone lines to that dept are about as reliable as their broadband service. #DropsAllTheTime #AwfulService

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • dionnepat2000 Dionne (@dionnepat2000) reported

    @virginmedia When I googled the problem I found others saying it too

  • JacknifeStein Stuart Edward (@JacknifeStein) reported

    @virginmedia @EnglandRugby Pipe down, and sort your customer service out!

  • dionnepat2000 Dionne (@dionnepat2000) reported from Walthamstow, England

    @virginmedia I shouldn’t have to. It’s a new issue that other people are having too. I can turn off wifi on my phone and it’s fine. Please tell them who fix things to fix it. Not only me

  • JulieBoyles5 Julie Boyles (@JulieBoyles5) reported

    @virginmedia trying to cancel my services, but because I forgot my password was passed to texts and whatsapp which didn’t reply - need to speak to a real person who knows what they are doing

  • lollyJ1305 laura (@lollyJ1305) reported

    @virginmedia care to explain why my bill is showing as overdue when it was paid on time as always? Can provide evidence in support

  • rantandtruth Rant and Rave (@rantandtruth) reported

    @virginmedia Oh look. 10:30pm and the wireless is going again. According to your link there are no issues in the area. I'm calling tomorrow for a refund.

  • PeterGa75452144 Peter Galligan (@PeterGa75452144) reported from Dublin City, Leinster

    @VirginMediaIE I'm trying to login into Virgin Media account

  • TonyBrown30 Tony Brown (@TonyBrown30) reported

    @virginmedia internet down cannot work from home currently. Why is Virgin down and not BT. Postcode area LE65 1AR. When will it be sorted ? Not good enough

  • JacknifeStein Stuart Edward (@JacknifeStein) reported

    @virginmedia @Banshees_Movie Pipe down, and sort your customer service out!

  • JacknifeStein Stuart Edward (@JacknifeStein) reported

    @virginmedia Pipe down, and sort your customer service out!