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Virgin Media

Virgin Media outages and service status in Saltburn-by-the-Sea, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Saltburn-by-the-Sea, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jul 19, 7:19 AM GMT+1.
  • 46% Internet (46%)
  • 31% Wi-fi (31%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 8% TV (8%)

The latest reports from users having issues in Saltburn-by-the-Sea come from postal codes TS12 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saltburn-by-the-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltburn-by-the-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Saltburn-by-the-Sea, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Saltburn-by-the-Sea, and Hartlepool.

CityProblem TypeReport Time
Middlesbrough Wi-fi 20 hours ago
Saltburn-by-the-Sea Internet 2 days ago
Hartlepool TV 9 days ago
Middlesbrough Internet 10 days ago

Nearby cities with recent reports

Middlesbrough

1 recent signals

20 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Saltburn-by-the-Sea, England

Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:

  • AndreaAndymac
    andrea mcdonald (@AndreaAndymac) reported from Redcar, England

    @virginmedia any chance of speaking to a human regarding my television service

  • BradleyStaunch
    Bradley Staunch (@BradleyStaunch) reported from Hartlepool, England

    Virgin media internet is good, EVERY SINGLE other thing about them is ******* shite. Never understand the ***** on the phone takes, 3 hours to get through, website always down, make a payment page been broke for 5 years. ******* ****

  • 13thDukeofWmbm
    Clive Conway (@13thDukeofWmbm) reported from Middlesbrough, England

    Anyone having broadband connection issues with @virginmedia in Middlesbrough? Nightmare trying to get through to em.

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia @grimegran You have been awful since the lockdown, yet I keep seeing these hopeful ads that just wind me up as anyone currently on you service knows that it is currently a joke. Yesterday was the first time since the lockdown started that I didnt lose connection at all or have router fail

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia @grimegran #Stayconnected the biggest mystery to all Virgin media customers at the moment is how to stay connect to the router and the broadband! Stop promoting ads when your customer service is currently unable to accepts fault reports, 8.5 weeks and counting!

  • Toonhero
    Carlos Spicyweiner (@Toonhero) reported from Hartlepool, England

    @virginmedia All sorted, no longer a customer.

  • LumbWriter
    David Lumb Writer (@LumbWriter) reported from Redcar, England

    @virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out

  • rachsclarke
    rachel (@rachsclarke) reported from Middlesbrough, England

    @virginmedia You realise weโ€™ve already missed 35 minutes of this 90 minute match? Are you going to be refunding customers due to your inconsistent service

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @KEESH1984 @virginmedia 8 days of that, we not heard fro you for a while youbstill need to speak to someone? OK let's start the whole thing again Chuffing useless, what they offer is not customer service its hope it fixes itself before anyone notices or leaves

  • john_watson_
    ๐•๐• ๐•™๐•Ÿ ๐•Ž๐•’๐•ฅ๐•ค๐• ๐•Ÿ ๐ŸŽง๐ŸŽ™๐Ÿ“ป (@john_watson_) reported from Redcar, England

    Our broadband in TS10 has been down all day, the status page says no issues, but self test says there is no connection @virginmedia - is this related to the issues at Roseberry Square, Redcar, and when will it be resolved. So far no communication from you!

  • Emfozz
    Em (@Emfozz) reported from Middlesbrough, England

    @virginmedia shock as broadband is down again. Yet youโ€™ll still expect full payment from everyone.

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia No, just continue to ignore me as they have no idea how to fix it

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia No errors, never is, yet everyday at least once my net goes off, normally for 10 minutes sometimes for up to 4 or 5 hours, cant remember last time I made it 24 hours with no down time

  • WheezyRider44
    Matt Greenfield-Westcott (@WheezyRider44) reported from Nunthorpe, England

    @virginmedia But this has gone on for months, not days or weeks. It can't be that difficult to identify the problem and find a solution.

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia I have, many many times and it always comes back to same, yet I'm down about 80mbs this morning, I've restarted my router today already because I switched my laptop on (everytime), and I can also crash my router with 1 device almost at will

  • HannMarieRose
    Hannah (@HannMarieRose) reported from Middlesbrough, England

    @virginmedia midway through the last episode of #SilentWitness and my virgin decides to go down, couldn't of timed it better if you tried ๐Ÿ˜ซ๐Ÿ˜ซ

  • citamo
    Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS ๐Ÿ’™ (@citamo) reported from Middlesbrough, England

    @virginmedia @justwearmasks Instead of employing robots in your impossible to contact call centres and ripping of the public for your shareholders, set up a proper system of customer care which is accessible, helpful, considerate and capable of fixing customer problems quickly and competently.

  • gaussey
    ๐— ๐™ž๐–ผ๐—ต๐–บ๐™š๐—… ๐“†ค (@gaussey) reported from Redcar, England

    @FoolRare @virginmedia Thanks, service status is down and wondered if it was just my hub dying.

  • ryderboy24
    Paul Ryder (@ryderboy24) reported from Hart, England

    @virginmedia any reason why my broadband is so slow and my bill is so expensive

  • Toonhero
    Carlos Spicyweiner (@Toonhero) reported from Hartlepool, England

    @virginmedia I have spent 25 mins on the phone trying to change my package, I was being transferred to an account specialist and you have hung up on me, I suggest you now contact me before I cancel my entire package. Customer service is shocking.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • stuarttownsend8
    the view of stu (@stuarttownsend8) reported

    @Simon_Whale @virginmedia Even when you send it back in the packaging they provide, they donโ€™t acknowledge receipt of it and just charge you anyway, takes a month to get your money back after they finally admit they had it for weeks, just like you said. Terrible company

  • original1hanwoo
    Ewan McLachlan (@original1hanwoo) reported

    @Simon_Whale @virginmedia Ive been charged by @virginmedia for using a service after I left the property and cancelled everything. Their customer service are so inept that after multiple phone calls etc they still dont understand the situation and have passed the ยฃ500 pound charge onto debt collectors.

  • SpinCat1
    Top Cat (@SpinCat1) reported

    @virginmedia I have heard from a distressed customer whoโ€™s having their correspondence CONTINUALLY ignored by your CEOโ€™s office AND your โ€œresolutionsโ€ office. You have also decided to substantially increase their monthly payments before their contract has ended. UNACCEPTABLE!!

  • turklondon2025
    RaลŸฤฑtAli๐Ÿ‡น๐Ÿ‡ท (@turklondon2025) reported

    @virginmedia Im asking you You're supposed to check and tell me Terrible customer service

  • Forza_Pakistan
    Elon Gandi Mushk (@Forza_Pakistan) reported

    @Simon_Whale @virginmedia I don't like how they think they can push retarded indians onto residential customers these ******* Indians don't know the elbow from their ******* then they expected to resolve our issues when they don't even speak the language clearly @virginmedia is a laughing stock

  • ThePaulAubrey
    Paul Aubrey (@ThePaulAubrey) reported

    @phil66uk @virginmedia You arenโ€™t alone internet has been spotty today and now completely down @virginmedia

  • Thomasf47338694
    Thomas feerick (@Thomasf47338694) reported

    @GarethOCal Is there any chance gareth that they would bring back the simulcasts? They were great 2fm with network 2. Maybe irelands classic hits with virgin media?

  • Octagot
    James ๐ŸŽธ๐ŸŽน๐Ÿ“ป๐ŸŽง๐Ÿ“บ๐ŸŽฌ๐ŸŽฅ๐ŸŽž๐Ÿ“š (@Octagot) reported

    @susiepip We're all with Virginmedia and we know all the problems you've talked about Susie! They just happen to get it right so we forget to move somewhere else for a while!

  • mikebergquist
    Mike Bergquist (@mikebergquist) reported

    @virginmedia Two days running during World Cup semi finals I have lost my tv service! What is going on? I just missed the last 30 mins of the England game๐Ÿ˜ก I am sure you will make sure you pay no compensation either. This is the last straw, I am seriously looking at moving !

  • sparkly_sand
    banofi (@sparkly_sand) reported

    @virginmedia you need to cater for people who work from home. Iโ€™m losing earnings due to bad internet. Apparently I canโ€™t have business broadband and have a tv package! ๐Ÿคฌ๐Ÿ˜ญ