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Virgin Media

Virgin Media outages and service status in Saltburn-by-the-Sea, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Saltburn-by-the-Sea, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Apr 11, 11:54 PM GMT+1.
  • 29% Internet (29%)
  • 21% Wi-fi (21%)
  • 14% E-mail (14%)
  • 14% Total Blackout (14%)
  • 14% TV (14%)
  • 7% Phone (7%)

The latest reports from users having issues in Saltburn-by-the-Sea come from postal codes TS12 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saltburn-by-the-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltburn-by-the-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Saltburn-by-the-Sea, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Saltburn-by-the-Sea, Hartlepool, and Redcar.

CityProblem TypeReport Time
Middlesbrough Internet 6 days ago
Saltburn-by-the-Sea Wi-fi 10 days ago
Hartlepool Wi-fi 13 days ago
Saltburn-by-the-Sea E-mail 13 days ago
Middlesbrough TV 13 days ago
Middlesbrough E-mail 14 days ago

Nearby cities with recent reports

Middlesbrough

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Saltburn-by-the-Sea, England

Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:

  • john_watson_
    ๐•๐• ๐•™๐•Ÿ ๐•Ž๐•’๐•ฅ๐•ค๐• ๐•Ÿ ๐ŸŽง๐ŸŽ™๐Ÿ“ป (@john_watson_) reported from Redcar, England

    Our broadband in TS10 has been down all day, the status page says no issues, but self test says there is no connection @virginmedia - is this related to the issues at Roseberry Square, Redcar, and when will it be resolved. So far no communication from you!

  • rachsclarke
    rachel (@rachsclarke) reported from Middlesbrough, England

    @virginmedia You realise weโ€™ve already missed 35 minutes of this 90 minute match? Are you going to be refunding customers due to your inconsistent service

  • Douggy1908
    Douggy (@Douggy1908) reported from Hartlepool, England

    @virginmedia No nothing Iโ€™ve been thorough it all, already your just ****.

  • stumpy1982
    Michelle Coleman (@stumpy1982) reported from Redcar, England

    @virginmedia please sort the red button out!!!! Thereโ€™s always issues! Wrong commentary on the red button games!

  • Toonhero
    Carlos Spicyweiner (@Toonhero) reported from Hartlepool, England

    @virginmedia I have spent 25 mins on the phone trying to change my package, I was being transferred to an account specialist and you have hung up on me, I suggest you now contact me before I cancel my entire package. Customer service is shocking.

  • Loulameg
    Louise Donaldson (@Loulameg) reported from Stainton and Thornton, England

    Having an absolute nightmare with @virginmedia on the phone since Thursday and still no further forward, the staff literally just tell you anything to get you off the phone. Anyone know how I make an official complaint? Weโ€™ve had no services for days now

  • WheezyRider44
    Matt Greenfield-Westcott (@WheezyRider44) reported from Nunthorpe, England

    @virginmedia But this has gone on for months, not days or weeks. It can't be that difficult to identify the problem and find a solution.

  • john_watson_
    ๐•๐• ๐•™๐•Ÿ ๐•Ž๐•’๐•ฅ๐•ค๐• ๐•Ÿ ๐ŸŽง๐ŸŽ™๐Ÿ“ป (@john_watson_) reported from Redcar, England

    @virginmedia @dakotafiction And still website says no issues!!

  • Emrah48974877
    Emrah (@Emrah48974877) reported from Redcar, England

    @virginmedia Internet down in ts10 area

  • Sarahlw_95
    Sarah-Louise Wilkinson (@Sarahlw_95) reported from New Marske, England

    @virginmedia is it normal practice for your employees to shout at customers down the phone and then hang up?

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @NathHawkeswood @virginmedia Twitter cant help, phoning cant speak to anyone, text service in an endless loop, chat service online is also an endless loop I need to speak with line faults and they aren't even an option on the automated phone service so I'm really screwed

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia @grimegran Im Going to keep replying to all this promoted ads until my internet is fixed, 8 weeks and counting! Terrible routers too, range is embarrassing to be honest and crashes under a pretty minimal load

  • Shaunelious
    Shaun Calvert (@Shaunelious) reported from Redcar, England

    @virginmedia Iโ€™ve got 16 months left on my current contract but Iโ€™d like to cancel it as I have good reason

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia No, just continue to ignore me as they have no idea how to fix it

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @JohnnyDude1983 @virginmedia The 3rd engineer to visit told me what I need to do and also told me that Virgin Media wont tell me or others what they can do or what the issue is

  • CraigScanlon86
    โ’ธโ“‡โ’ถโ’พโ’ผ โ“ˆโ’ธโ’ถโ“ƒโ“โ“„โ“ƒ (@CraigScanlon86) reported from Middlesbrough, England

    3 weeks and 2 engineers later and the broadband outage between the hours of 6 and 9 continues, absolute useless from @virginmedia next steps unless engineer 3 can fix this tomorrow is #ofcom and seeing if we can switch providers ๐Ÿ‘‹

  • Emfozz
    Em (@Emfozz) reported from Middlesbrough, England

    @virginmedia Ironic you try and blame customers. Itโ€™s your service not my house or my equipment or how Iโ€™m using it.

  • citamo
    Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS ๐Ÿ’™ (@citamo) reported from Middlesbrough, England

    @virginmedia Ok. I clicked on a link which advises that the problem will hopefully by fixed by 8.40 tonight. Hardly satisfactory but at least itโ€™s better than knowing nothing. Thanks for your help.

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Tried already and you actually made it worse, I put up with for half a day and changed everything back to the better (although still poor and not near what I'm paying for) performance yet you still ask me to buy your tech support service lmfao

  • UKLightCreation
    Bryan Light (@UKLightCreation) reported from Redcar, England

    Not a lover of call centres and thought that they didn't really offer any customer service of any real value, then you have the likes of @virginmedia and @Hermesparcels that seem to want to upset customers. That said, credit to @NespressoUK, was blown away with your service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RorschachSlays
    Rorschach Slays๐Ÿ‡ธ๐Ÿ‡ฎ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฌ๐Ÿ‡ง (@RorschachSlays) reported

    @misselledee @virginmedia This is normal. My friend has been on a broken line for weeks now. Engineers came out 3 times. His internet is still worse than his mobile internet. Virgin is saying everything is ok. Engineers barely know much more than: Let's reboot your router. Get out. Get City Fibre.

  • philbreadin
    Phil (@philbreadin) reported

    @virginmedia how come my bill has jumped from ยฃ55 to ยฃ72 mid contract? I understand it's April and a small price increase is expected but ยฃ17 is taking the mick. With the issues I've had lately @sky is looking more tempting.

  • BurnheadMax
    GlenEagle. Better society now for disabled. (@BurnheadMax) reported

    @virginmedia The fact you've taken money when you shouldn't have and then wonder why your bill wasn't paid is called 'basic business'. If you compound your error by not allowing people to sign in, chances of resolution diminish. It's not rocket science.

  • loubylou60
    Karen Cheney (@loubylou60) reported

    @virginmedia Why is my tv not working and why canโ€™t I get through to customer service - been trying since this morning. What a terrible service!

  • Dr_SReshamwalla
    Sophie Reshamwalla (@Dr_SReshamwalla) reported

    @virginmedia absolutely appalling customer service. Been a customer for years. I have an ongoing complaint with a complaint reference number but nobody at virgin is replying. Iโ€™m trying on here to see if there is a human who can respond. Virgin can you respond??

  • Hank83416250473
    Hank (@Hank83416250473) reported

    @TrapitJon @virginmedia Shocking mste, been down since Friday, got a fix time and date of tomorrow at 4pm

  • ldp17470
    LoobyLou1970 ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@ldp17470) reported

    Why is your support so appallingly bad? @virginmedia Been waiting for almost ยฝ hour to get to speak with someone on the phone and the chatbot on the app has just gone silent on me. My 360 box won't boot up, tried everything to fix it...1/2

  • clintontayls
    Clinton (@clintontayls) reported

    @virginmedia guess what another day being disappointed with a partial tv service. I complain using this medium and I get the run around๐Ÿคฌ. Itโ€™s been ok for 2 years but sky was for 20+ years๐Ÿค”

  • fangaztic2
    โ’ผโ“โ“ฉโ“ฉโ“”โ“ก โ’ฝโ“โ“กโ“ฅโ“”โ“กโ“ขโ“žโ“ (@fangaztic2) reported from Gosport District, England

    @frecklesB13 @wullybh88y @virginmedia If you have paid for the service but not getting it's an offcom matter as they failing in their contract

  • nkgms
    concerned person (@nkgms) reported

    Is there a problem with Virgin Media tv in the Bushey, Hertsmere area?