Virgin Media Outage in Saltburn-by-the-Sea, Redcar and Cleveland, England

@virginmedia appalling in Redcar. No service all afternoon on Broadband & TV. I've lost 2 hours work. Phoned the call centre. Minimum recompense if any by the sounds of it.

@virginmedia absolute pathetic excuse of a mobile phone network, constantly missing important phone calls and being disconnected. Nowhere near as reliable as primary network EE. Not even worth the free unlimited sim card you’ve given me.

@virginmedia I cannot get help cancelling a package I did not want. I tried online & phone. 3 hrs to speak to someone. Transferred once. Second transfer cut off. Nobody phoned me back.

3 hours trying to cancel a sports package I do not want @virginmedia and I then get cut off. I’m not a happy customer

@VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?

Anyone having broadband connection issues with @virginmedia in Middlesbrough? Nightmare trying to get through to em.

not even surprised #virginmedia WiFi is down fully, literally cuts out every day

@maureenbo @TheOnlyElChazmo @virginmedia Since changing my router I have been getting what I pay for, its brilliant now, can't believe they endure so much pain because of a crap router that they should have changed years ago

@TheOnlyElChazmo @maureenbo @virginmedia I got £50 for 8 weeks of crap internet at the start if the lockdown but I had to fight for it Best thing all Virgin customers can do is replace the Superhub 3.0, its even a crap doorstop, solved so many if my issues and now I actually have range on my WiFi

Imagine trying to enjoy a football with buffering every 2 minutes virgin media is ****

Help needed. Why won’t my Ethernet port on my power line adataper have a successful connection to my network switch? (Have virgin media hub) #networking #tplink #virginmedia #ukbroadband

@virginmedia Internet down in ts10 area

@virginmedia can you not save your internet outrages for mid week ffs? I hate being a customer.

@brfcsdotcom More than good enough, if you were virgin media I could have guessed at the issue and the fix

@Zyqlon @virginmedia WiFi down stairs

@JohnnyDude1983 @virginmedia The 3rd engineer to visit told me what I need to do and also told me that Virgin Media wont tell me or others what they can do or what the issue is

@virginmedia Have had this issue since I joined Virgin

@virginmedia Tried already and you actually made it worse, I put up with for half a day and changed everything back to the better (although still poor and not near what I'm paying for) performance yet you still ask me to buy your tech support service lmfao

@virginmedia Is actually my whole street, I can sit and watch every bodies routers resetting and I assume they are having same speed issues as me

@virginmedia @grimegran #Stayconnected the biggest mystery to all Virgin media customers at the moment is how to stay connect to the router and the broadband! Stop promoting ads when your customer service is currently unable to accepts fault reports, 8.5 weeks and counting!

@vmbusinesshelp @vmbusiness Hello. Second outage of the week! Complete loss of broadband

@virginmedia Absolutely livid at the wifi signal in my house. I can go half down the road and still have wifi but towards the back of the house it doesn’t work! I’m working from home and its seriously effecting my ability to complete work

Virgin Media goes down on me more than my girl

it's unfortunate that I can only get @virginmedia in my area because their internet service is really awful. Please @SkyHelpTeam bring Fibre to my area 😩

@virginmedia what a surprise your shitty service is down again

Great, completely down now yet-a-bloody-gain @virginmedia absolute joke.

@virginmedia why is my internet down and why won’t you answer a phone ?

@virginmedia absolute had it... constantly being ghosted by customer services. Paying a stupid amount for my package when the internet cuts out constantly during my work hours... can some please get in touch this time!!!

Signal has gone down YET AGAIN with @virginmedia . I grew up with @skytv #sky but gave #virginmedia a chance in my own home, might have to revert back to what I know and what I can rely on!

@virginmedia With regards to the complaints procedure. I *DID* call you and make a formal complaint on the 8th September, but STILL not heard anything back. I've submitted a case to CEDR now anyway as I'm fed up with the crappy connection.