Virgin Media outages and service status in Saltburn-by-the-Sea, England

Problems in the last 24 hours in Saltburn-by-the-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltburn-by-the-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Saltburn-by-the-Sea, England

The most recent Virgin Media outage reports came from the following cities: Hartlepool, Saltburn-by-the-Sea, and Middlesbrough.

City	Problem Type	Report Time
Hartlepool	Internet	1 day ago
Saltburn-by-the-Sea	Total Blackout	2 days ago
Middlesbrough	Internet	8 days ago
Middlesbrough	Internet	8 days ago
Middlesbrough	Internet	10 days ago
Middlesbrough	E-mail	13 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Saltburn-by-the-Sea, England

Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:

• 
  Bryan Light (@UKLightCreation) reported 7 seconds ago from Redcar, England

  @JohnnyDude1983 @virginmedia The 3rd engineer to visit told me what I need to do and also told me that Virgin Media wont tell me or others what they can do or what the issue is

• 
  Peter 🐈🎸🕹️ (@PeteYourDoom) reported 3 minutes ago from Hartlepool, England

  Yay, virgin media outage has stopped and been fixed

• 
  Michelle Coleman (@stumpy1982) reported 5 minutes ago from Redcar, England

  @virginmedia please sort the red button out!!!! There’s always issues! Wrong commentary on the red button games!

• 
  Bryan Light (@UKLightCreation) reported 7 minutes ago from Redcar, England

  @virginmedia Done, I'm now down about 360mbs from where my speed normally is, and just checked, yep can still crash my router using my laptop without trying

• 
  𝓓𝓸𝓾𝓰𝓵𝓪𝓼 (@KatieDouglas93) reported 9 minutes ago from Middlesbrough, England

  Imagine trying to enjoy a football with buffering every 2 minutes virgin media is ****

• 
  Bryan Light (@UKLightCreation) reported 12 minutes ago from Redcar, England

  @virginmedia @grimegran Im Going to keep replying to all this promoted ads until my internet is fixed, 8 weeks and counting! Terrible routers too, range is embarrassing to be honest and crashes under a pretty minimal load

• 
  Bryan Light (@UKLightCreation) reported 19 minutes ago from Redcar, England

  @virginmedia Let me ask, so you know how long the line is to speak to technical support? Have you tried using the text service and online chat? I have all at the same time and after 8 days I still hadn't spoke with anyone, you are unable to support your services

• 
  June Hurst 🐈🦊🌷🌻🌾 (@juneh49) reported 27 minutes ago from Nunthorpe, England

  3 hours trying to cancel a sports package I do not want @virginmedia and I then get cut off. I’m not a happy customer

• 
  Peter 🐈🎸🕹️🍺♈ (@PeteYourDoom) reported 28 minutes ago from Hartlepool, England

  @virginmedia It was working fine, then went off and came back but the hub was flashing green quite quickly. When it renegotiates it's usually slow and steady green flash but this was really quick

• 
  AllpointsTV - Jamie (@AllpointsTV) reported 29 minutes ago from Guisborough, England

  @virginmedia so trying to get an engineer to fix my 1gb internet after days of it running at sub 200mb and disconnecting at midnight it’s now been off for over a day . I just kept being told try again in one hour

• 
  Carlos Spicyweiner (@Toonhero) reported 31 minutes ago from Hartlepool, England

  @virginmedia All sorted, no longer a customer.

• 
  Danny Taylor (@DannyTaylorDT) reported 31 minutes ago from Middlesbrough, England

  Every single championship midweek fixtures, there’s always an issue with the red button. They either forget to turn the game on or instead they’ve now managed to put the wrong commentary on. Sort it out @virginmedia @SkyFootball. Wrong commentary on the Boro game

• 
  Peter 🐈🎸🕹️ (@PeteYourDoom) reported 39 minutes ago from Hartlepool, England

  @virginmedia Waiting on the Medallia survey as the engineer was fab. Want to make sure he gets recognition for his good service

• 
  Matt Greenfield-Westcott (@WheezyRider44) reported 40 minutes ago from Nunthorpe, England

  @virginmedia Is your red button not working again?!?

• 
  Peter 🌲Santa Doom🌲🐈🎸🕹️ (@PeteYourDoom) reported 48 minutes ago from Hartlepool, England

  . @NOWTV @nowtvhelp any idea on how to stop the intermittent blue screen when playing back any on demand video or TV channels? Got an older now TV smart box. It's wired connection into a 300mbps virgin media hub so no issues.on playback speed.

• 
  Bryan Light (@UKLightCreation) reported 48 minutes ago from Redcar, England

  @TheOnlyElChazmo @maureenbo @virginmedia I got £50 for 8 weeks of crap internet at the start if the lockdown but I had to fight for it Best thing all Virgin customers can do is replace the Superhub 3.0, its even a crap doorstop, solved so many if my issues and now I actually have range on my WiFi

• 
  Em (@Emfozz) reported 48 minutes ago from Middlesbrough, England

  @virginmedia I’m not going to waste time in doing that, I’ve worked in telecommunications, I know how your process works, I also know you’ll try and pass the book to customers before taking blame because the tiniest speck of dust can effect my WiFi signal. So it’s fine.

• 
  Shaun Calvert (@Shaunelious) reported 49 minutes ago from Redcar, England

  @virginmedia Red button for virgin, which I know isn’t true as I’ve used it before. I asked to raise complaints several times to which they just ignored before eventually saying they would raise one. He then said it was raised. Never known a complaint raised without someone describing it…

• 
  AllpointsTV - Jamie (@AllpointsTV) reported 51 minutes ago from Guisborough, England

  @virginmedia Yes , and it says no issues and then asks to check my equipment , this test says there is an issue with my equipment and I should check again in 24 hours so an engineer can be arranged . This has now been saying check back in an hour for the last two hours

• 
  Bryan Light (@UKLightCreation) reported 54 minutes ago from Middlesbrough, England

  @virginmedia It's a waste of time tbh, all they do is insist I take the hub out of modem mode and when they do eventually agree you are rubbish and put me through to line faults they either just hang up or the battery on my phone dies

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  pat (@wfc2000uk) reported 5 minutes ago

  @LutzSchueler @virginmedia we hade no broadband for 3 days or so no, my contract don’t run out till may, I need to cancel and get a more reliable service my with is terminal ill and , she needs the wi fi and the home service as matter for emergency’s,please could you help in this

• 
  🅲🅷🆁🅸🆂 🚜🚛 (@rigga_mortis) reported 7 minutes ago

  @306notout @virginmedia @VodafoneUK Shame you've not got Connect Fibre Matt (UK call centre), just moved to them with 1Gb up and down, and going over to Sky Ultra for TV in a couple of weeks - I know its not always about money, but £50 less per month is worth it.

• 
  dawnieC (@CorkinDawn) reported 10 minutes ago

  @virginmedia I already said i did status check which is estimating 5.08pm fix. My point was text says should be fixed shortly. I dont consider 9hours being shortly. Why does this happen more often now? You are no longer reliable any more 🙁

• 
  Scouse House Bouncy Music (@ScouseBouncy) reported 11 minutes ago

  So fed with @virginmedia. The sky sports plus system has not been working for over a week and they have done nothing to fix it! Starts playing and then crashes, works on the crappy stream box but the quality is poor, works via the apps and website but not on the normal box!

• 
  SHUTTY 🇬🇧 (@apshutt) reported 11 minutes ago

  @virginmedia I have not said there is a problem, so don't give me a stock answer, what do account managers do please?

• 
  life on dialysis (@asanchadev) reported 13 minutes ago

  @biomulv @virginmedia Never had wifi issues in the house with virgin until last fair few months

• 
  VB (@Vincent2455) reported 17 minutes ago

  Received a text from @virginmedia asking me to return an unused device or they will charge me for something I did not request. Made the mistake of calling for address stickers for the return item. Big mistake!! No support! No idea. No stickers. How will this play out in court!!

• 
  Nicky O'Shea (@nicky_oshea44) reported 17 minutes ago

  @virginmedia are not only happy to breach my data protection they will now not correspond with me the way I ask and continue to think a resolution will Come through Twitter message.

• 
  Dety (@Dety0) reported 18 minutes ago

  Love tech like this WAS-110 XGS-PON SFP is a a module that allows you to bypass most USA/CA routers (AT&T's BGW320, Virgin Media's Hub 5X, or Bell's Giga Hub) by copying info from your router to this module and insert into a third party router or media convert from SFP to Ethernet to a router Get better stability, performance, and stronger QoS settings / firewall etc compared to the default setup I hope 1 day i find someone that needs this done

• 
  christopher Gunn (@christo43383549) reported 22 minutes ago

  @RichardMorrow10 @virginmedia Good luck with thay mate virgin are terrible with it i lost 2 days of Internet and 2 days work when WFH had to use my phone data sadly but they basically said , get on with it ...