Virgin Media

Virgin Media Outage Report in Loftus, Redcar and Cleveland, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Loftus, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loftus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Loftus, Redcar and Cleveland, England 10/08/2025 19:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Loftus, Redcar and Cleveland, England

The most recent Virgin Media outage reports came from the following cities: Redcar and Saltburn-by-the-Sea.

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City Problem Type Report Time
United KingdomRedcar Wi-fi
United KingdomSaltburn-by-the-Sea TV
United KingdomSaltburn-by-the-Sea TV
United KingdomSaltburn-by-the-Sea TV
United KingdomSaltburn-by-the-Sea TV
United KingdomSaltburn-by-the-Sea TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Loftus, England

Latest outage, problems and issue reports in Loftus and nearby locations:

  • Erinshore11 Geoff Wright (@Erinshore11) reported from Nunthorpe, England

    @virginmedia Spoke too soon back in off again. Obviously nothing to do with modem as it’s new, same issues as before this time off for a fair amount of time now, is there an issue imnn in in TS8 location.

  • RaiderOnMixer |Jamie|MightyRaider (@RaiderOnMixer) reported from Redcar, England

    @virginmedia is having problems nationwide by the looks of it , which means I stream tonight unless it is sorted by time I start my usual streams

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Tried already and you actually made it worse, I put up with for half a day and changed everything back to the better (although still poor and not near what I'm paying for) performance yet you still ask me to buy your tech support service lmfao

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia @grimegran #Stayconnected the biggest mystery to all Virgin media customers at the moment is how to stay connect to the router and the broadband! Stop promoting ads when your customer service is currently unable to accepts fault reports, 8.5 weeks and counting!

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Redcar, England

    @virginmedia need help

  • Erinshore11 Geoff Wright (@Erinshore11) reported from Nunthorpe, England

    Had visit No 2 from Virgin, a couple of nice chaps,chased cables and removed cable still connected to the network that's not been used for years,new modem,new leads,new remote and the supervisor's number with a call back in a week, all good so far well done @virginmedia

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Have had this issue since I joined Virgin

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia @grimegran Im Going to keep replying to all this promoted ads until my internet is fixed, 8 weeks and counting! Terrible routers too, range is embarrassing to be honest and crashes under a pretty minimal load

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia @grimegran You have been awful since the lockdown, yet I keep seeing these hopeful ads that just wind me up as anyone currently on you service knows that it is currently a joke. Yesterday was the first time since the lockdown started that I didnt lose connection at all or have router fail

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia @bethanymiah_ I'll save you both some time there and tell you now that you will be able to make no difference whatsoever, the hubs have always been awful and it seems they have got worse since lockdown, maybe they can catch Covid too

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @JohnnyDude1983 @virginmedia The 3rd engineer to visit told me what I need to do and also told me that Virgin Media wont tell me or others what they can do or what the issue is

  • rachyrooroo1 rachy roo roo (@rachyrooroo1) reported from Redcar, England

    @virginmedia hi there is any of your call centres open n I’m not a happy customer

  • Erinshore11 Geoff Wright (@Erinshore11) reported from Nunthorpe, England

    @virginmedia Service back after a engineer visit last night, with another coming again today. After being with Virgin for years, the Tv and internet service these past 6 months has been poor, surely I should get a reduction on my bill.

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Is actually my whole street, I can sit and watch every bodies routers resetting and I assume they are having same speed issues as me

  • wywilko Wendy Wilkinson (@wywilko) reported from Loftus, England

    @virginmedia Morning my partner needs help with sorting out money owed to him as he recommended his son to get virgin media installed he has now been told there is no record of this even though several conversations have taken place can we raise to next level very frustrating 😞

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia I dont mean to be rude but I can tell you now the option to text was not on the "contact us" page I visited on your website, but I see it's just a text option to the live chat anyway so this will be a waste of my time but texting now

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @brfcsdotcom More than good enough, if you were virgin media I could have guessed at the issue and the fix

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Done, I'm now down about 360mbs from where my speed normally is, and just checked, yep can still crash my router using my laptop without trying

  • LiamMDrake Drake (@LiamMDrake) reported from Redcar, England

    @virginmedia are you going to fix this issue surrounding the routers blocking access to Fifa / EA sports

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia I have, many many times and it always comes back to same, yet I'm down about 80mbs this morning, I've restarted my router today already because I switched my laptop on (everytime), and I can also crash my router with 1 device almost at will

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • robert89__ Robert (@robert89__) reported

    @virginmedia P or I as both look bad

  • LiamSG15 Liam George (@LiamSG15) reported

    @virginmedia Nope, sorry, you haven't read the messages properly. We haven't got an engineer booked because the messages we were TWICE told we would receive never arrived. So can you have someone contact me directly so we can at least do that?

  • ShamQ_ Sham Q (@ShamQ_) reported

    @virginmedia I’m not being billed and I don’t want to even begin with virgin. They are saying we can’t cancel because you’re not live yet. Now I want to take advantage of an offer I’ve got elsewhere but I can’t because they won’t tell me what’s going on with my order

  • MRobinson90 Michael J Robinson (@MRobinson90) reported

    @virginmedia can someone please call me back? Been on hold for 1 hour and then finally connected and then your colleague disappeared. Please help?

  • robert89__ Robert (@robert89__) reported

    @virginmedia Yes been no change since day 1 but the quality is awful

  • AnEnglishMuffn Jack Ryan (@AnEnglishMuffn) reported

    @virginmedia Hi ZR, I've already made a complaint, the number is C-2711202045 if you'd like to take a look yourself

  • LiamSG15 Liam George (@LiamSG15) reported

    @virginmedia It has taken 2 of us almost an entire day to get close to booking someone to come from @virginmedia and resolve an issue which has come from your end. Can you see how ludicrous that is? My flatmate was twice told he would be sent a text by your team and he has received nothing.

  • llyrwilliams93 Llŷr Williams 🎗 (@llyrwilliams93) reported

    @virginmedia Finally got through to someone, who assured me a manager would call me back within 2 days. It's been 2 weeks, still no phone call. When people who have just signed a contract with you call to report an issue, we expect it to be taken seriously.

  • woodborobarmpot Dan The Barmpot #KBF (@woodborobarmpot) reported

    For a communications company, @virginmedia seem extremely reluctant to communicate. They take your money but can't be arsed to publish an email or postal address. Charlatans blaming Covid as an excuse for extremely poor service. DIRECT DEBITS STOPPED. Collect your bits!

  • dxodato Noah 🌹✊ (@dxodato) reported

    wifi has been down in my house since i woke up i hate @virginmedia from the bottom of my heart