Virgin Media

Virgin Media Outage Report in Loftus, Redcar and Cleveland, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Loftus, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loftus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Loftus, Redcar and Cleveland, England 12/10/2025 01:20

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Loftus, Redcar and Cleveland, England

The most recent Virgin Media outage reports came from the following cities: Saltburn-by-the-Sea.

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City Problem Type Report Time
United KingdomSaltburn-by-the-Sea Internet
United KingdomRedcar Wi-fi
United KingdomSaltburn-by-the-Sea TV
United KingdomSaltburn-by-the-Sea TV
United KingdomSaltburn-by-the-Sea TV
United KingdomSaltburn-by-the-Sea TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Loftus, England

Latest outage, problems and issue reports in Loftus and nearby locations:

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @JohnnyDude1983 @virginmedia The 3rd engineer to visit told me what I need to do and also told me that Virgin Media wont tell me or others what they can do or what the issue is

  • Erinshore11 Geoff Wright (@Erinshore11) reported from Nunthorpe, England

    @virginmedia Spoke too soon back in off again. Obviously nothing to do with modem as it’s new, same issues as before this time off for a fair amount of time now, is there an issue imnn in in TS8 location.

  • wywilko Wendy Wilkinson (@wywilko) reported from Loftus, England

    @virginmedia Morning my partner needs help with sorting out money owed to him as he recommended his son to get virgin media installed he has now been told there is no record of this even though several conversations have taken place can we raise to next level very frustrating 😞

  • EnticknapHolly Holly, like the tree (@EnticknapHolly) reported from Skelton and Brotton, England

    @virginmedia @Virgin_Victoria I was told it would be delivered today. I got the yodel app, which has informed me its tomorrow. Not good, when I actually called up Virgin to cancel my contract. Its not the best way to keep a customer whose on the edge of leaving you.

  • LiamMDrake Drake (@LiamMDrake) reported from Redcar, England

    @virginmedia are you going to fix this issue surrounding the routers blocking access to Fifa / EA sports

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Is actually my whole street, I can sit and watch every bodies routers resetting and I assume they are having same speed issues as me

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia I have, many many times and it always comes back to same, yet I'm down about 80mbs this morning, I've restarted my router today already because I switched my laptop on (everytime), and I can also crash my router with 1 device almost at will

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Have had this issue since I joined Virgin

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia @grimegran You have been awful since the lockdown, yet I keep seeing these hopeful ads that just wind me up as anyone currently on you service knows that it is currently a joke. Yesterday was the first time since the lockdown started that I didnt lose connection at all or have router fail

  • Erinshore11 Geoff Wright (@Erinshore11) reported from Nunthorpe, England

    Had visit No 2 from Virgin, a couple of nice chaps,chased cables and removed cable still connected to the network that's not been used for years,new modem,new leads,new remote and the supervisor's number with a call back in a week, all good so far well done @virginmedia

  • RaiderOnMixer |Jamie|MightyRaider (@RaiderOnMixer) reported from Redcar, England

    @virginmedia is having problems nationwide by the looks of it , which means I stream tonight unless it is sorted by time I start my usual streams

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Tried already and you actually made it worse, I put up with for half a day and changed everything back to the better (although still poor and not near what I'm paying for) performance yet you still ask me to buy your tech support service lmfao

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia I dont mean to be rude but I can tell you now the option to text was not on the "contact us" page I visited on your website, but I see it's just a text option to the live chat anyway so this will be a waste of my time but texting now

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia @grimegran Im Going to keep replying to all this promoted ads until my internet is fixed, 8 weeks and counting! Terrible routers too, range is embarrassing to be honest and crashes under a pretty minimal load

  • Erinshore11 Geoff Wright (@Erinshore11) reported from Nunthorpe, England

    @virginmedia Service back after a engineer visit last night, with another coming again today. After being with Virgin for years, the Tv and internet service these past 6 months has been poor, surely I should get a reduction on my bill.

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia @bethanymiah_ I'll save you both some time there and tell you now that you will be able to make no difference whatsoever, the hubs have always been awful and it seems they have got worse since lockdown, maybe they can catch Covid too

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Done, I'm now down about 360mbs from where my speed normally is, and just checked, yep can still crash my router using my laptop without trying

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Redcar, England

    @virginmedia need help

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia @grimegran #Stayconnected the biggest mystery to all Virgin media customers at the moment is how to stay connect to the router and the broadband! Stop promoting ads when your customer service is currently unable to accepts fault reports, 8.5 weeks and counting!

  • rachyrooroo1 rachy roo roo (@rachyrooroo1) reported from Redcar, England

    @virginmedia hi there is any of your call centres open n I’m not a happy customer

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • martinthorne Martin Thorne (@martinthorne) reported

    @virginmedia I had an outage at about twenty past midnight last night. Googling revealed that lots of other people reported the outage too. But I can't see any details of the outage on your website, have you got any details about what causes it? (Fyi I'm in GL1)

  • Fugly_Hx0 Wolli' ღ (@Fugly_Hx0) reported

    @virginmedia my Internet is down, and work from home, ive tried the steps on the Web, but it hasn't fixed anything. Are you aware of a network issue in earls barton, Northampton???

  • TimothyJones75 Tim Jones (@TimothyJones75) reported

    @virginmedia I have super fast broadband and what a laugh it is that you say it’s super fast! I have nothing but problems with it and you have the cheek to charge me £31, I’m ******* in a contract and I want out!! It is the most terrible broadband I’ve had!!

  • StuartLenney1 Tangerine Stu 🏴󠁧󠁢󠁳󠁣󠁴󠁿🟧⬛️🟪⬛️🏇🏼⚽️🏇🏼⚽️ (@StuartLenney1) reported

    @virginmedia Thanks for not being much help maybe I should charge you for wasting my time and you could take it off my bill

  • MrsLogicViz MrsLogicFromViz (@MrsLogicViz) reported

    @virginmedia - at 10:04 this morning I received a really horrible aggressive call purporting to be from VM saying that my Internet would be cut off. The mobile number was 07447 079094. Please advise.

  • LeanneMcGiveron Leanne McGiveron (@LeanneMcGiveron) reported

    @virginmedia hi. Clicked your clink for help page and still can’t get broadband to work. It’s been off all morning probably all night too can you assist please #nobroadband

  • finmentalkg kate Gibson (@finmentalkg) reported

    @virginmedia No Internet now.... nothing not even a rubbish service. Yet you tell me there are no issues and tell my neighbour something different. Communications doesn't seem to be your forte @virginmedia

  • john_richardson john richardson💙 (@john_richardson) reported

    @virginmedia broadband service currently down ... For once Service Status actually agrees with what I am experiencing ... But says fix by 3pm which means six hours of my working day gone ... any chance of earlier solution?

  • sagaofsr Ezekiel’s Wheel (@sagaofsr) reported

    My internets literally the worst. I can’t even work right now. Sort it out @virginmedia

  • maz92_vr46 maria bridges (@maz92_vr46) reported

    @virginmedia what’s going on with the internet, perfect for 11 months, was going to renew but it’s been awful i work from home so need the internet and it’s dropping out several times a day now, also drops out every night at 11pm it’s been rebooted etc and still happens.