Virgin Media Outage Report in Loftus, Redcar and Cleveland, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Loftus, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loftus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Loftus, Redcar and Cleveland, England
The most recent Virgin Media outage reports came from the following cities: Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Redcar |
Wi-fi | |
| Saltburn-by-the-Sea |
TV | |
| Saltburn-by-the-Sea |
TV | |
| Saltburn-by-the-Sea |
TV | |
| Saltburn-by-the-Sea |
TV | |
| Saltburn-by-the-Sea |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Loftus, England
Latest outage, problems and issue reports in Loftus and nearby locations:
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@AhDeluxe @virginmedia Was it the 10 minute off or the 4/5 hour cut? Never anything inbetween in my experience
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Tried already and you actually made it worse, I put up with for half a day and changed everything back to the better (although still poor and not near what I'm paying for) performance yet you still ask me to buy your tech support service lmfao
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia can you advise the next time I will be able to receive your broadband for a period of 24 hours or more without it going down? #StayConnected #IfYouCan
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia No errors, never is, yet everyday at least once my net goes off, normally for 10 minutes sometimes for up to 4 or 5 hours, cant remember last time I made it 24 hours with no down time
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Yes I'm aware, they have just hung up on me again after an hour without even a real person, 6 times now and thats why I was asking for @richardbranson number, your sales guys don't seem to have any issues calling me though #JustSaying
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@TheOnlyElChazmo @maureenbo @virginmedia I got £50 for 8 weeks of crap internet at the start if the lockdown but I had to fight for it Best thing all Virgin customers can do is replace the Superhub 3.0, its even a crap doorstop, solved so many if my issues and now I actually have range on my WiFi
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June Hurst 🐈🦊🌷🌻🌾
(@juneh49) reported
from
Nunthorpe, England
3 hours trying to cancel a sports package I do not want @virginmedia and I then get cut off. I’m not a happy customer
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Let me ask, so you know how long the line is to speak to technical support? Have you tried using the text service and online chat? I have all at the same time and after 8 days I still hadn't spoke with anyone, you are unable to support your services
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Have had this issue since I joined Virgin
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𝗠𝙞𝖼𝗵𝖺𝙚𝗅 𓆤
(@gaussey) reported
from
Redcar, England
@virginmedia No, everything is fine thanks, the outage only lasted two hours.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@JohnnyDude1983 @virginmedia The 3rd engineer to visit told me what I need to do and also told me that Virgin Media wont tell me or others what they can do or what the issue is
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James Poole
(@JamesPoole10) reported
from
Redcar, England
@virginmedia appalling in Redcar. No service all afternoon on Broadband & TV. I've lost 2 hours work. Phoned the call centre. Minimum recompense if any by the sounds of it.
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Emrah
(@Emrah48974877) reported
from
Redcar, England
@virginmedia Internet down in ts10 area
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Just Gill
(@Formally_Gill) reported
from
New Marske, England
@virginmedia can you not save your internet outrages for mid week ffs? I hate being a customer.
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June Hurst 🐈🦊🌷🌻🌾
(@juneh49) reported
from
Nunthorpe, England
@virginmedia I cannot get help cancelling a package I did not want. I tried online & phone. 3 hrs to speak to someone. Transferred once. Second transfer cut off. Nobody phoned me back.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@maureenbo @TheOnlyElChazmo @virginmedia Since changing my router I have been getting what I pay for, its brilliant now, can't believe they endure so much pain because of a crap router that they should have changed years ago
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@KEESH1984 @virginmedia 8 days of that, we not heard fro you for a while youbstill need to speak to someone? OK let's start the whole thing again Chuffing useless, what they offer is not customer service its hope it fixes itself before anyone notices or leaves
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𝗠𝙞𝖼𝗵𝖺𝙚𝗅 𓆤
(@gaussey) reported
from
Redcar, England
@FoolRare @virginmedia Thanks, service status is down and wondered if it was just my hub dying.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@brfcsdotcom More than good enough, if you were virgin media I could have guessed at the issue and the fix
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kelvin Eric Hughes 💙
(@KelvinEHughes) reported
@sarapascoe @VirginActiveUK @virginmedia did a similar thing to me. Never used their services yet tried to charge me hundreds then threatened me with court. Took an age to sort out. I will never, ever use a Virgin product again. Worst customer service ever.
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Stephanie Bird
(@dreamcatcher91) reported
@JimSellek78 @virginmedia I have to keep them though because of their broadband. I’ve tried other companies and they buffer. That’s the problem. I have cancelled the tv though cuz it’s ridiculous when there’s all the catch up apps for normal tv and Netflix now tv Amazon prime etc
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St Domingo’s Ian’s Bar
(@ianq72) reported
@virginmedia 3 nights on the run my internet has gone off after midnight, and you being a cheeky bastard ask me to check my wires haven’t come lose , seems everyone must have Dodgy wiring, nothing to do with your poor service plus your asking for more money 😡
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BZSM1TH
(@BazingaSmth) reported
@virginmedia So you will be charging us to rectify an issue that you have caused. Pretty fed up with the way Virgin treats its customers. Time to change providers. BT or Sky definitely looking better
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iMaCaaax 🧤
(@iMaCaaax) reported
@PhillipsBrosCod @Nolannncfc @virginmedia sort u **** cons out people losing money and will you offer discount ? for your problems
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David Pearce
(@pearceswan) reported
@virginmedia The senior advisors on Customer Support have no idea I suggest you strain them and get it to them first so when we call directors in the right place, and what about the £5 increase every month that you want of me it’s not a bit expensive! 23 years I’ve been a customer
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Paul Cassaretto
(@MoanyMonk) reported
@virginmedia back in 2020 I upgraded to 1gb so needed a new router. Got new router and I sent old router back. Got a email a month later asking where it is which I overlooked at the time. I've had to cancel my contract as I'm moving house but new house not ready so i had to cancel
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Alex Bowers
(@bowersbros) reported
@JagexKieren I recently did this with my virgin media setup, and have had no problems with dropouts since
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Peter King
(@lawntidy) reported
@virginmedia Managed to speak to a U.K. based assistant who was sympathetic to the issues and is sending an engineer out on Friday morning. Took several hours to get to this point. After months of stress. Website help pages useless imho. Help desk have same mindless set to follow.
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Alyn McFetridge
(@themcfet) reported
Anyone else having Virgin Media issues in or around Belfast? Just for a change, like. #virginmediadown #virginmedia #belfast