Virgin Media outages and service status in New Marske, England

Problems in the last 24 hours in New Marske, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in New Marske, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near New Marske, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Hartlepool, Stockton-on-Tees, Saltburn-by-the-Sea, Billingham, and Redcar.

City	Problem Type	Report Time
Middlesbrough	Internet	5 days ago
Middlesbrough	E-mail	5 days ago
Hartlepool	Wi-fi	6 days ago
Middlesbrough	TV	6 days ago
Middlesbrough	Internet	7 days ago
Middlesbrough	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near New Marske, England

Latest outage, problems and issue reports in New Marske and nearby locations:

• 
  Mark Walker (@mark770) reported 3 minutes ago from Stockton-on-Tees, England

  @virginmedia how can you justify levying £25.00 charges if fail to cancel a "now resolved" tech visit but you fail to reciprocate the gesture when YOU cancel a visit and fail to notify the customer with the cancellation being due to an "outage" at your end? Shambolic&insulting

• 
  Marc J (@Johnsonator85) reported 4 minutes ago from Stockton-on-Tees, England

  @virginmedia Ffs YOU try calling that number and tell me if you get through to somebody. I’ve tried god knows how many times and I just get a machine telling me you’re busy and that I “might like to call again later” every, single time. Your level of service is a joke.

• 
  AllpointsTV - Jamie (@AllpointsTV) reported 5 minutes ago from Guisborough, England

  @virginmedia Yes , and it says no issues and then asks to check my equipment , this test says there is an issue with my equipment and I should check again in 24 hours so an engineer can be arranged . This has now been saying check back in an hour for the last two hours

• 
  SimonMorrisonPeacock (@simonmp68) reported 8 minutes ago from Thornaby-on-Tees, England

  @virginhelp @Virgin Sorry,yeah it’s Virgin Media. Just waited an hour on Wednesday and it’s over half an hour now I can’t wait any longer owing to an appointment but I need some help as soon as possible Thankyou

• 
  Adam Cree (@Arcamede) reported 8 minutes ago from Redcar, England

  @virginmedia are you having any issues in the North East at all? Our Internet has been awful for the past week!

• 
  sharon mulcahy (@sharon_mulcahy) reported 21 minutes ago from Thornaby-on-Tees, England

  @virginmedia what the hell is going on with the broadband today this is ridiculous no service all day!

• 
  Matt Greenfield-Westcott (@WheezyRider44) reported 27 minutes ago from Nunthorpe, England

  @virginmedia Is your red button not working again?!?

• 
  Bryan Light (@UKLightCreation) reported 30 minutes ago from Redcar, England

  @virginmedia Rebooting does nothing and service status page says nothing and if it was to do with that it would mean you owe me 5 years worth of credit notes

• 
  The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported 34 minutes ago from Stockton-on-Tees, England

  @virginmedia DM me so I can give contact details. Don’t think it would cause a problem but I’d worry about affecting neighbours services or possible future services should we come back to you.

• 
  Mat⚙ (@NotEnoughTECH) reported 35 minutes ago from Ingleby Barwick, England

  Hey @virginmedia what's your support email address in the UK? Your website is absolutely useless in that regard

• 
  SimonMorrisonPeacock (@simonmp68) reported 38 minutes ago from Thornaby-on-Tees, England

  @virginmedia @Virgin I have received a reply which advises me that query won’t be dealt with or further replied to immediately. I am desperately trying to hold it together here,please please can you help me sort this out.

• 
  Mark Walker (@mark770) reported 40 minutes ago from Stockton-on-Tees, England

  @virginmedia My issue is bband been down since Thursday night and Friday a tech visit for this morning between 8 and 12. Due to an outage at your end, the visit was incorrectly cancelled as your records showed as "now fixed". We didn't find this until contacting yourselves after 12 today

• 
  Chris Christopher (@Christo72210007) reported 43 minutes ago from Nunthorpe, England

  @virginmedia Aaarrrggghhh, red button not working on Sky Sports tonight any idea why?

• 
  Louise Baldock 💙 (@LouiseBaldock) reported 45 minutes ago from Stockton-on-Tees, England

  2 calls on landline from Asia, using dummy UK phone numbers, pretending to be from Virgin Media, telling me of a problem with the security of my router. Neither liked it when I told them their mother and father would be deeply ashamed if they knew what their son was doing.

• 
  Peter 🐈🎸🕹️ (@PeteYourDoom) reported 45 minutes ago from Hartlepool, England

  Yay, virgin media outage has stopped and been fixed

• 
  rachel (@rachsclarke) reported 49 minutes ago from Middlesbrough, England

  @virginmedia Thanks, do you have an ETA of when you’re issue will be resolved? Many of us could of purchased this game with a different streaming service if we knew you would be having the same issues with red button as per usual

• 
  rachel (@rachsclarke) reported 51 minutes ago from Middlesbrough, England

  @virginmedia how can I cancel my contract? Unable to get through via phone.

• 
  Chloe (@chlowilson__) reported 52 minutes ago from Redcar, England

  Virgin media wifi is down again.. surprise, surprise

• 
  Marc J (@Johnsonator85) reported 55 minutes ago from Stockton-on-Tees, England

  @virginmedia It doesn’t matter what day or what time I try to call I get the same problem!

• 
  Mark Armstrong (@mark001282) reported 57 minutes ago from Stainton and Thornton, England

  @virginmedia It's been going on for 8 weeks. I'm going to document this all and put it online for everyone to see how poor you have been. It's so stressful and you are doing nothing to help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Daniel ShenSmith (BlackBeltBarrister) (@dshensmith) reported 2 minutes ago

  @Benleo @virginmedia I feel your pain. I had countless difficulties with both Virgin for consumers and Virgin for business. Disconnections and interruptions for weeks due to works they never told me about. They need to do better

• 
  Ben Leo (@Benleo) reported 5 minutes ago

  What this comes down to is Virgin Media not wanting consumers to be able to skip adverts anymore using pause and rewind live TV. I assume they get more from advertising money when people are forced to watch adverts on their streaming boxes. Fine, I understand that. But lying and misselling and treating customers like this in order to achieve that is unacceptable.

• 
  Lol B (@enquiriesdesk) reported 8 minutes ago

  @Benleo Virgin Media are honestly useless. Hours and hours wasted on the phone over the years, nothing ever fixed. Staff seem completely incompetent. At one point I was so stressed I thought I was having a heart attack. Shocking service.

• 
  RosyPosy 🌹 (@RosyPosy_kitteh) reported 10 minutes ago

  @IamCarrieagain @virginmedia .@virginmedia truly shame on you, do you realise how difficult it is for disabled people to be without the internet, unbelievably bad practice, and after the difficult time you also gave to my elderly Mum I’m glad not to be a customer too, if this is the way you provide a service.

• 
  John Parsons (@snipsy1) reported 10 minutes ago

  @RobRollin2 @virginmedia Yes 2026 and only guarantee speeds for a wired connection. Signal strength has got lower with new routers generating extra revenue whilst customers suffer and pay

• 
  Andy (@AndyYates680) reported 14 minutes ago

  Did I miss something @virginmedia ? Your listings today say that PMQs on @GBNEWS at noon is between Rishi Sunak and Sir Keir Starmer Did I sleep for 2 years? Am I paying big bucks for this service?

• 
  marc (@bighandsmassuer) reported 16 minutes ago

  @virginmedia all I wanted was a new contract, after 16 years I thought it would be quite straight forward Oh no, the 3 customer service people I spoke to were useless Great way to run a business

• 
  Jose Coixao (@notnotzecoxao) reported 19 minutes ago

  @GregoryRasputin @virginmedia companies don't give a **** if you're sick or not, they just want your money greg lmfao

• 
  MykeJD (@MykeJD1) reported 20 minutes ago

  @saltyy_savage Virgin media personally as much as they annoy me with their prices, they have always been the most reliable, they have issues now and then but generally it works. Recently I was paying around 90 odd for gigabit, all sports, all uhd managed to get 500 now keep all sports for 72

• 
  Rob Lawler (@RobLawler840229) reported 21 minutes ago

  @virginmedia I have been on the home today and advised of the fault in my area if the fault is not fixed by the 26th that will be 2 weeks without any internet service as I have broadband and tv but as the broadband is down the tv won’t work