Virgin Media outages and service status in New Marske, England

Problems in the last 24 hours in New Marske, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in New Marske, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near New Marske, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Billingham, Saltburn-by-the-Sea, Stockton-on-Tees, and Hartlepool.

City	Problem Type	Report Time
Middlesbrough	Wi-fi	20 hours ago
Billingham	Internet	6 days ago
Saltburn-by-the-Sea	TV	6 days ago
Stockton-on-Tees	TV	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near New Marske, England

Latest outage, problems and issue reports in New Marske and nearby locations:

• 
  Shaun Calvert (@Shaunelious) reported 2 minutes ago from Redcar, England

  @virginmedia I’ve got 16 months left on my current contract but I’d like to cancel it as I have good reason

• 
  andrea mcdonald (@AndreaAndymac) reported 3 minutes ago from Redcar, England

  @virginmedia No it wasn't. I want to do it when it's convenient for me not virgin media. Thanks for nothing..As well as expecting the customer to do all the work installing the equipment you making the decisions without consultation.Seriously thinking about my 14 day change of mind now.

• 
  Big Al H (@AlanHewitt10) reported 6 minutes ago from Stockton-on-Tees, England

  @virginmedia how do you have the front to increase my bills by nearly 20 percent and yet your service has been awful lately. In the morning my tv broadband and landline is going. And my mobile will not be renewed.

• 
  ⒸⓇⒶⒾⒼ ⓈⒸⒶⓃⓁⓄⓃ (@CraigScanlon86) reported 8 minutes ago from Middlesbrough, England

  3 weeks and 2 engineers later and the broadband outage between the hours of 6 and 9 continues, absolute useless from @virginmedia next steps unless engineer 3 can fix this tomorrow is #ofcom and seeing if we can switch providers 👋

• 
  steven lambert (@stelambert1977) reported 14 minutes ago from Thornaby-on-Tees, England

  @virginmedia why is the red button not working tonight for sky sports?

• 
  Bryan Light (@UKLightCreation) reported 17 minutes ago from Redcar, England

  @virginmedia No, just continue to ignore me as they have no idea how to fix it

• 
  ben (@benrelton) reported 17 minutes ago from Hartlepool, England

  Broadband is down in our area, but can’t register loss of service on the website - just won’t work. Any ideas? @virginmedia

• 
  AllpointsTV - Jamie (@AllpointsTV) reported 18 minutes ago from Guisborough, England

  @virginmedia Yes , and it says no issues and then asks to check my equipment , this test says there is an issue with my equipment and I should check again in 24 hours so an engineer can be arranged . This has now been saying check back in an hour for the last two hours

• 
  Marc J (@Johnsonator85) reported 21 minutes ago from Stockton-on-Tees, England

  @virginmedia Media, I want to cancel

• 
  Simon Clayton (@SiClayton) reported 22 minutes ago from Stockton-on-Tees, England

  Hi @02 @virginmedia has all the allocated of @peterkay_co_uk tickets been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

• 
  Peter 🐈🎸🕹️ (@PeteYourDoom) reported 28 minutes ago from Hartlepool, England

  @virginmedia Checked l the internal cabling and all right etc so hopefully just a lose wire somewhere at the cabinet or something the engineer can easily fix. Is there any refund due to lack of service? I pay £67 a month. Can offset that against my mobile phone data

• 
  Simon (@SimonHolliday13) reported 29 minutes ago from Thornaby-on-Tees, England

  @virginmedia Unfortunately it's still not fixed. No TV and no Internet. Both keep dropping in and out intermittently. Which is better than zero service yesterday and I may finally finish that book on conscription I bought in Leeds earlier this year.

• 
  SimonMorrisonPeacock (@simonmp68) reported 31 minutes ago from Thornaby-on-Tees, England

  @virginmedia I’m using a lot of data trying to sort this out as no internet. I feel like I’m going mad. Your company says ask us for help during these difficult times yet I have and have been treat really shabbily. I’m so frustrated and angry please help me

• 
  Shaun Calvert (@Shaunelious) reported 32 minutes ago from Redcar, England

  @virginmedia Red button for virgin, which I know isn’t true as I’ve used it before. I asked to raise complaints several times to which they just ignored before eventually saying they would raise one. He then said it was raised. Never known a complaint raised without someone describing it…

• 
  andrea mcdonald (@AndreaAndymac) reported 33 minutes ago from Redcar, England

  @virginmedia as per usual the red button not working AGAIN the amount I pay you each month should provide me with a much much better service than this. What are you doing??????

• 
  Bryan Light (@UKLightCreation) reported 41 minutes ago from Redcar, England

  @virginmedia Mainly wireless but wired issues too

• 
  Marc J (@Johnsonator85) reported 42 minutes ago from Stockton-on-Tees, England

  @virginmedia It doesn’t matter what day or what time I try to call I get the same problem!

• 
  SimonMorrisonPeacock (@simonmp68) reported 45 minutes ago from Thornaby-on-Tees, England

  @virginmedia @Virgin I have received a reply which advises me that query won’t be dealt with or further replied to immediately. I am desperately trying to hold it together here,please please can you help me sort this out.

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 47 minutes ago from Redcar, England

  @dakotafiction @virginmedia Just want an eta of when this will be completed or resolved, can't even watch the firestick! It's obviously an issue looking at the amount of comments on Facebook.

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 58 minutes ago from Redcar, England

  @virginmedia @dakotafiction Same here ts10, broadband is down, your status says no issues!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Russell Frew (@rhfrew) reported 12 minutes ago

  @virginmedia The landing page is a pain in the backside. The user should be able to disable it if they want. Please issue a fix!

• 
  Damian Hastie (@DamianHastie) reported 14 minutes ago

  @virginmedia do you want help with your customer service bot? It would appear that you must be losing a lot of revenue with current setup. I could improve your service quickly & make a significant increase on your bottom line. I need 2 additional boxes, can't add to my account!

• 
  David Green (@Daveboy1972) reported 16 minutes ago

  @CheekyVic @virginmedia great at getting you onboard these company when you want to go they give you agro i told sky to put on my account re sky tv never again still phone me up lol

• 
  Head ball boy (@Richardnash12) reported 20 minutes ago

  @virginmedia tv and Internet is down in BR2 9 area any idea when its fixed

• 
  Gary Hurdman LRPS (@ghotographyuk) reported 22 minutes ago

  @virginmedia Really Virgin, this is poor.

• 
  Diane Russell (@DianeRusse58708) reported 24 minutes ago

  After saying good things about @virginmedia we have had no service since the storm about 9pm last night. Updated Info "if not restored in 21 hours contact us for and engineer appointment ". 21 hours???

• 
  Expanse Consulting Ltd (@ExpanseCon) reported 24 minutes ago

  @ulickdcox @VodafoneIreland Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.

• 
  Helen Bedford (@helenxbedford) reported 24 minutes ago

  @virginmedia Hello! I have an engineer visit booked but it’s not on the app. I’ve raised a complaint about that but my complaint isn’t on the app. I started a live chat and was asked to move it to WhatsApp’s, but didn’t receive any comms. How can I get any response from Virgin?

• 
  Mike Kennelly (@mvkennelly) reported 25 minutes ago

  Virgin media broadband in London N21 has been intermittently down now for weeks and nobody at Virgin interested in fixing the issue . Hours on the phone being told to turn it off and on ! We are out at the end of this contract for sure, very poor service.

• 
  amc (@flabcab) reported 27 minutes ago

  @CheekyVic @virginmedia Can't think of a good one tbh. All customer service. For virtually everything. Is piss poor.