Virgin Media outages and service status in New Marske, England

Problems in the last 24 hours in New Marske, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in New Marske, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near New Marske, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Hartlepool, Saltburn-by-the-Sea, Billingham, and Redcar.

City	Problem Type	Report Time
Middlesbrough	Internet	3 hours ago
Stockton-on-Tees	TV	21 hours ago
Stockton-on-Tees	Internet	2 days ago
Middlesbrough	Wi-fi	3 days ago
Middlesbrough	Internet	3 days ago
Stockton-on-Tees	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near New Marske, England

Latest outage, problems and issue reports in New Marske and nearby locations:

• 
  Marc J (@Johnsonator85) reported 8 minutes ago from Stockton-on-Tees, England

  @virginmedia Ffs YOU try calling that number and tell me if you get through to somebody. I’ve tried god knows how many times and I just get a machine telling me you’re busy and that I “might like to call again later” every, single time. Your level of service is a joke.

• 
  Jim Gardner 🇪🇺🇺🇦 (@Jim_Gardner_) reported 9 minutes ago from Stockton-on-Tees, England

  @SimonMarksFSN Ironically it's the only streaming service of the latest to launch I considered subscribing to here in the UK because CNN removed itself from Sky and Virgin Media when Warner announced its own streaming platform. I hope it now comes back, although it never left LG's WebOS IPTV.

• 
  Peter 🐈🎸🕹️ (@PeteYourDoom) reported 9 minutes ago from Hartlepool, England

  Yay, virgin media outage has stopped and been fixed

• 
  SimonMorrisonPeacock (@simonmp68) reported 11 minutes ago from Thornaby-on-Tees, England

  @virginmedia I’m using a lot of data trying to sort this out as no internet. I feel like I’m going mad. Your company says ask us for help during these difficult times yet I have and have been treat really shabbily. I’m so frustrated and angry please help me

• 
  Gary Nolan (@gaznolan) reported 12 minutes ago from Stockton-on-Tees, England

  @virginmedia fully and reasonably, the agent response was "oh okay" and put the phone down. How do I make a formal complaint about the atrocious service you guys offer? (2/2)

• 
  andrea mcdonald (@AndreaAndymac) reported 12 minutes ago from Redcar, England

  @virginmedia any chance of speaking to a human regarding my television service

• 
  ⒸⓇⒶⒾⒼ ⓈⒸⒶⓃⓁⓄⓃ (@CraigScanlon86) reported 15 minutes ago from Middlesbrough, England

  3 weeks and 2 engineers later and the broadband outage between the hours of 6 and 9 continues, absolute useless from @virginmedia next steps unless engineer 3 can fix this tomorrow is #ofcom and seeing if we can switch providers 👋

• 
  Andy Wilmot (@andy_wilmot) reported 18 minutes ago from Hartlepool, England

  £40+ a month for WiFi which cuts in and out. Just another day for a @virginmedia customer 🤬😡

• 
  Mark Walker (@mark770) reported 18 minutes ago from Stockton-on-Tees, England

  @virginmedia JS, have you taken the time to read the thread through? It would appear not as your previous colleague intimated that you would be looking at auto-comp issue when I notified you that the issue had been resolved though you mentioned nothing about that.

• 
  Bryan Light (@UKLightCreation) reported 18 minutes ago from Redcar, England

  @virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0

• 
  Bryan Light (@UKLightCreation) reported 26 minutes ago from Middlesbrough, England

  @virginmedia Can you improve the stability of your broadband and make massive improvements to your customer services (like actually introduce some sort of customer service)?

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 27 minutes ago from Redcar, England

  @virginmedia @dakotafiction And still website says no issues!!

• 
  Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported 29 minutes ago from Middlesbrough, England

  @virginmedia No estimated fix time. Just tells me there is a problem in my area which is affecting my service. I already know that.

• 
  Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported 33 minutes ago from Middlesbrough, England

  @virginmedia Ok. I clicked on a link which advises that the problem will hopefully by fixed by 8.40 tonight. Hardly satisfactory but at least it’s better than knowing nothing. Thanks for your help.

• 
  Gary Nolan (@gaznolan) reported 34 minutes ago from Stockton-on-Tees, England

  @beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?

• 
  Mark Walker (@mark770) reported 36 minutes ago from Stockton-on-Tees, England

  @virginmedia An area outage with something your end caused my issue (no bband) to flag as being resolved at your end. That was not the case in slightest (still without bband) and the tech appt this morning being cancelled but no notification

• 
  Currie.peter (@Curriepeter1) reported 52 minutes ago from Stockton-on-Tees, England

  Why are virgin media so crap so slow and keeps buffering every day we pay for a service that’s not fit for the purpose

• 
  Mat⚙ (@NotEnoughTECH) reported 55 minutes ago from Ingleby Barwick, England

  Hey @virginmedia what's your support email address in the UK? Your website is absolutely useless in that regard

• 
  SimonMorrisonPeacock (@simonmp68) reported 57 minutes ago from Thornaby-on-Tees, England

  @virginmedia Yes. I’ve been quite I’ll for some time and my finances are a bit of a mess after an account hack that is still being sorted out. I don’t know how much more I can take,stuck in house with nothing and been on chat for over an hour with little reply from anyone human please help

• 
  Louise Donaldson (@Loulameg) reported 58 minutes ago from Stainton and Thornton, England

  Having an absolute nightmare with @virginmedia on the phone since Thursday and still no further forward, the staff literally just tell you anything to get you off the phone. Anyone know how I make an official complaint? We’ve had no services for days now

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Terry Hughes (@ctidbluemoon) reported 7 minutes ago

  @virginmedia It doesn't work because the Internet gone off and using mobile data just keeps refreshing page

• 
  JHenderson (@j_henderson__) reported 9 minutes ago

  @virginmedia You know, it would be nice if there were some responsibilty taken for the poor customer service rather than some AI generated “ah well sorry about that”. You’re a service provider, and the service is crap.

• 
  Shaun (@RockerSBM) reported 11 minutes ago

  @virginmedia Hi guys I decided to go back with you guys after 2 yearsafter I was with you for 16 years before that but I've had problems after problems the rep guy sold me that the connection was 2gig down and up to! It's not even sent the contract to the wrong email.

• 
  Tyler James (@FreakyMusic_) reported 12 minutes ago

  Oh my word 02 phone network is the most horrendous experience now since they have merged with Virgin Media. Trying sign into the My 02 app or pay a phone bill is genuinely horrendous😭 Why have I got to resign each time, then put my code in, then check 7 emails and ahhhh

• 
  Dave Littler ⚔️ The Wanderer 🏔️⛰️ (@davylittler84) reported 13 minutes ago

  @virginmedia Dmashingvthe screen on my phone which cost 120 quid to replace. Not your fault I know but I would like the issue fixing asap

• 
  Patso (@gunnerpa1963) reported 16 minutes ago

  Am I just after seeing Virgin Media player pulling the second half of the game. Absolutely disgraceful no wonder they get no public fees never seen anything like it

• 
  Dave (@evo5797) reported 20 minutes ago

  @virginmedia @JonStone101 Please don't act as if you don't know this is what happens @virginmedia. I was a customer for over 20 years and had to go through this charade every 18 months.

• 
  Cam 🇾🇪 (@UTDCamm) reported 25 minutes ago

  @paulivory1963 @TalkTalk trust me mate leave them, gave us a terrible service for years and was impossible to get hold of someone who actually cared and wanted an issue solved. Cutting us off half the time, switched to Virgin Media this year and was the best choice

• 
  andhea (@andhea101) reported 25 minutes ago

  @virginmedia mon 8th June L35 postcode internet , TV , phone all off from approx 4am till 12pm....mon 8th June internet , TV , phone all off 10pm till...ongoing it's now 6am Tue 9th...in a world we're a lot of things require internet...what a crap showing from you

• 
  Edward Hamilton (@epwhamilton) reported 32 minutes ago

  @virginmedia internet's been down for a good 16 hours now. All tests have been done. Seems like an unacknowledged area issue