Virgin Media outages and service status in Stainton and Thornton, England

Problems in the last 24 hours in Stainton and Thornton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stainton and Thornton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stainton and Thornton, England

The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Middlesbrough, Darlington, Hartlepool, Saltburn-by-the-Sea, Billingham, and Redcar.

City	Problem Type	Report Time
Stockton-on-Tees	Internet	19 hours ago
Middlesbrough	Wi-fi	2 days ago
Middlesbrough	Internet	2 days ago
Stockton-on-Tees	Wi-fi	4 days ago
Middlesbrough	Internet	6 days ago
Darlington	E-mail	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stainton and Thornton, England

Latest outage, problems and issue reports in Stainton and Thornton and nearby locations:

• 
  Gary Nolan (@gaznolan) reported 5 minutes ago from Stockton-on-Tees, England

  @virginmedia any chance we'll get reimbursed for the service outage in the TS20 postcode? 2 days we've had a fault

• 
  Shaun Harrison (@TrackScotti) reported 6 minutes ago from Darlington, England

  The @virginmedia Hub 3 (and I understand the 4 is just as bad) is a shocking WiFi offering. Any more than 10-15 items on it (not a lot considering what homes have connected these days) and it drops WiFi often! Ethernet connected devices are fine, yes, but not a good look !!

• 
  Bryan Light (@UKLightCreation) reported 8 minutes ago from Middlesbrough, England

  @virginmedia Got the t-shirt, when I last went through it the resolution was for me to leave and not pay my last bill and see you court which was really helpful

• 
  rachel (@rachsclarke) reported 21 minutes ago from Middlesbrough, England

  @virginmedia You realise we’ve already missed 35 minutes of this 90 minute match? Are you going to be refunding customers due to your inconsistent service

• 
  Shaun Calvert (@Shaunelious) reported 25 minutes ago from Redcar, England

  @virginmedia Red button for virgin, which I know isn’t true as I’ve used it before. I asked to raise complaints several times to which they just ignored before eventually saying they would raise one. He then said it was raised. Never known a complaint raised without someone describing it…

• 
  Currie.peter (@Curriepeter1) reported 25 minutes ago from Stockton-on-Tees, England

  Why are virgin media so crap so slow and keeps buffering every day we pay for a service that’s not fit for the purpose

• 
  Andy Gibson (@Lopek) reported 26 minutes ago from Darlington, England

  @virginmedia It's the continued problems that annoy me. Down again now, third time this Easter Weekend. Yes it's showing as down on your dashboard. I always check & flag it when I (also) have a problem. Getting worse all the time. Beyond a joke.

• 
  RACHEL BULLOCK (@RBullockITV) reported 29 minutes ago from Eaglescliffe, England

  Hey @virginmedia your WiFi down yet again, third time this week. I’m in TS16 but suspect we are not alone #virginmediadown

• 
  Bryan Light (@UKLightCreation) reported 31 minutes ago from Redcar, England

  @virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"

• 
  HannahWhite93 (@HannahWhite93) reported 32 minutes ago from Hartlepool, England

  WHY IS VIRGIN MEDIA INTERNET ****??? I JUST WANT TO WATCH YOUTUBE ON MY GOD DAMN TABLET

• 
  Simon (@SimonHolliday13) reported 36 minutes ago from Thornaby-on-Tees, England

  @virginmedia Unfortunately it's still not fixed. No TV and no Internet. Both keep dropping in and out intermittently. Which is better than zero service yesterday and I may finally finish that book on conscription I bought in Leeds earlier this year.

• 
  Bryan Light (@UKLightCreation) reported 40 minutes ago from Middlesbrough, England

  @virginmedia Can you improve the stability of your broadband and make massive improvements to your customer services (like actually introduce some sort of customer service)?

• 
  rachel (@rachsclarke) reported 41 minutes ago from Middlesbrough, England

  @virginmedia can you confirm your sky sports red button will be working tonight for the Boro match as there is always problems with it, as if it’s not I’ll purchase the match with a different provider instead. Plenty of notice here for an 19:45 kick off

• 
  andrea mcdonald (@AndreaAndymac) reported 46 minutes ago from Redcar, England

  @virginmedia again I have to go through social media to contact your company. I need to speak with a human regarding your poor customer service

• 
  Gary Nolan (@gaznolan) reported 51 minutes ago from Stockton-on-Tees, England

  @virginmedia hey virgin media - when I'm told a final figure on my account and find out the agent lied and gave me a higher figure and then your complaint team tell me not to worry it'll be sorted. My contract finished on 30/3 but you've still taken a full month's payment (1/2)

• 
  Chloe (@chlowilson__) reported 54 minutes ago from Redcar, England

  Virgin media wifi is down again.. surprise, surprise

• 
  Simon Clayton (@SiClayton) reported 55 minutes ago from Stockton-on-Tees, England

  Hi @02 @virginmedia has all the allocated of @peterkay_co_uk tickets been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

• 
  David Lumb Writer (@LumbWriter) reported 58 minutes ago from Redcar, England

  @virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out

• 
  Big Al H (@AlanHewitt10) reported 59 minutes ago from Stockton-on-Tees, England

  @virginmedia how do you have the front to increase my bills by nearly 20 percent and yet your service has been awful lately. In the morning my tv broadband and landline is going. And my mobile will not be renewed.

• 
  Mark Walker (@mark770) reported 60 minutes ago from Stockton-on-Tees, England

  @virginmedia An area outage with something your end caused my issue (no bband) to flag as being resolved at your end. That was not the case in slightest (still without bband) and the tech appt this morning being cancelled but no notification

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Katie (@Katiebush6) reported 6 minutes ago

  @virginmedia the new router is a terrible design. Why are the airholes at the top, so now all the dust is going to easily get into the box and damage it quicker. There's no pull out tab to easily see WiFi password and the router is wider 🫠

• 
  Ashton Mawson (@MawsonAsht43296) reported 7 minutes ago

  @virginmedia broadband down in Gloucestershire, estimated fix is the 10/6, four days away, is that some sort of joke ?!? What’s actually going on. Elderly people who rely on the broadband are without essential services due to this, what’s happening ?!?!

• 
  Anthony Ellis (@OSwift7) reported 7 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV39 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Mimi Farid (@MimiFarid) reported 8 minutes ago

  @O2 I’m absolutely getting fed up with the new app, every time, I tried to use it keeps opening website for virgin media. Sends you an email, and, you’ve to click on it. Other companies aren’t like that. The previous version was absolutely amazing. Fix it immediately!

• 
  Anne-Marie Evans (@BrookesMarie) reported 10 minutes ago

  @virginmedia please can someone contact me we have been on the phone for over an hour - give number for IT service to be told they don't deal with customers - given another number which is now out of use

• 
  System11 (@System11b) reported 11 minutes ago

  @MartinSLewis The only effective way to haggle is to just say you're cancelling. With car insurance particularly it's an annual timewasting ritual where they hike the renewal for no reason at all, you call to cancel and they immediately fold and come back with a better offer. Also works with Virginmedia when they make a tiny change to packages and hike them.

• 
  Geoff Naylor (@geofn3751) reported 17 minutes ago

  @virginmedia intermittent broadband service in our area for the past week, told it will take another week to fix. Want to change service provider but told must pay a penalty for early termination (for a service they are unable to provide?). Great customer service.

• 
  Robert Henry (@RHenry652) reported 20 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix

• 
  Andrew Conway (@MrXenoGaming) reported 27 minutes ago

  @VirginMediaIE Seems Virgin Media is down in Tallaght?

• 
  B (@sham91) reported 27 minutes ago

  @virginmedia how the f**k is internet down again 3rd time today in BD2 3BA area?