Virgin Media outages and service status in Stainton and Thornton, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Stainton and Thornton, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jun 29, 10:56 PM GMT+1.
- Internet (62%)
- Wi-fi (14%)
- E-mail (10%)
- TV (10%)
- Total Blackout (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stainton and Thornton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stainton and Thornton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 30: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stainton and Thornton, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Billingham, Darlington, Hartlepool, Saltburn-by-the-Sea, and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough
|
Internet | 17 hours ago |
|
Stockton-on-Tees
|
Internet | 2 days ago |
|
Middlesbrough
|
Wi-fi | 3 days ago |
|
Middlesbrough
|
Internet | 3 days ago |
|
Middlesbrough
|
3 days ago | |
|
Billingham
|
Internet | 3 days ago |
Nearby cities with recent reports
6 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Stainton and Thornton, England
Latest outage, problems and issue reports in Stainton and Thornton and nearby locations:
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CoreLegal (@Core_Legal) reported from Stockton-on-Tees, EnglandOur phone lines and internet are down at our Wakefield office at the moment due to a national Virgin media issue. We have been advised that this is trying to be rectified as soon as possible and when we have an update from them we will update our social media platforms.
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Liam Batey (@LiamBatey4) reported from Middlesbrough, England@virginmedia what the hell is problem with Wi-Fi ??? It’s been off for three days wtf
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gary doyle (@werbedoyle) reported from Stockton-on-Tees, England@virginmedia every month I make the same bloody phone call, you are thee worst company ever !!! Customer service is appalling over charged massively for four months,IS any one out there !!!
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Andy Gibson (@Lopek) reported from Darlington, England@virginmedia It's the continued problems that annoy me. Down again now, third time this Easter Weekend. Yes it's showing as down on your dashboard. I always check & flag it when I (also) have a problem. Getting worse all the time. Beyond a joke.
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Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England@virginmedia Checked l the internal cabling and all right etc so hopefully just a lose wire somewhere at the cabinet or something the engineer can easily fix. Is there any refund due to lack of service? I pay £67 a month. Can offset that against my mobile phone data
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Bryan Light (@UKLightCreation) reported from Middlesbrough, England@virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!
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Mark Walker (@mark770) reported from Stockton-on-Tees, England@virginmedia JS, have you taken the time to read the thread through? It would appear not as your previous colleague intimated that you would be looking at auto-comp issue when I notified you that the issue had been resolved though you mentioned nothing about that.
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Roy1986UTB (@roytomo1970_roy) reported from Stockton-on-Tees, England@virginmedia I've been on hold four 1hr 20 mins. I need to cancel my account. Please reply
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginhelp @Virgin Sorry,yeah it’s Virgin Media. Just waited an hour on Wednesday and it’s over half an hour now I can’t wait any longer owing to an appointment but I need some help as soon as possible Thankyou
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Lorraine Ripley (@Lorryolly) reported from Darlington, England@virginmedia so dissatisfied when I made a call to see if any reductions could be me to be fobbed off and advised I have the best package, the advisor was no help at all and clearly reading from a script. No bedside manner. And now my landline has suddenly stopped working!!!😥
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steven lambert (@stelambert1977) reported from Thornaby-on-Tees, England@virginmedia why is the red button for the football not working? #virginmedia
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Stu # Boro Shirts (@Boro_shirts) reported from Billingham, EnglandAnyone else virgin media Internet down billingham?
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Simon Clayton (@SiClayton) reported from Stockton-on-Tees, EnglandHi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?
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Bryan Light (@UKLightCreation) reported from Middlesbrough, England@virginmedia It's a waste of time tbh, all they do is insist I take the hub out of modem mode and when they do eventually agree you are rubbish and put me through to line faults they either just hang up or the battery on my phone dies
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Mark Armstrong (@mark001282) reported from Stainton and Thornton, England@virginmedia It's been going on for 8 weeks. I'm going to document this all and put it online for everyone to see how poor you have been. It's so stressful and you are doing nothing to help
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David Lumb Writer (@LumbWriter) reported from Redcar, England@virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out
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Big Al H (@AlanHewitt10) reported from Stockton-on-Tees, England@virginmedia how do you have the front to increase my bills by nearly 20 percent and yet your service has been awful lately. In the morning my tv broadband and landline is going. And my mobile will not be renewed.
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Jim Gardner 🇪🇺🇺🇦 (@Jim_Gardner_) reported from Stockton-on-Tees, England@SimonMarksFSN Ironically it's the only streaming service of the latest to launch I considered subscribing to here in the UK because CNN removed itself from Sky and Virgin Media when Warner announced its own streaming platform. I hope it now comes back, although it never left LG's WebOS IPTV.
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Hannah (@HannMarieRose) reported from Middlesbrough, England@virginmedia midway through the last episode of #SilentWitness and my virgin decides to go down, couldn't of timed it better if you tried 😫😫
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Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported from Middlesbrough, England@virginmedia @justwearmasks Instead of employing robots in your impossible to contact call centres and ripping of the public for your shareholders, set up a proper system of customer care which is accessible, helpful, considerate and capable of fixing customer problems quickly and competently.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Foredeck (@Foredeck99) reported@virginmedia When I repeatedly, politely tell your tele sales team to remove my name from your calling list they fail to do so, I am sometimes getting multiple daily calls from you. Execrable customer service, 0/10.
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MR COOL (@Lifeline04India) reported@virginmedia @VirginMediaNews Dear Team i have shown my interest foir broadband however after registering i should receive details for refernce. But i didnt receive. If i am not getting poroper support fromyou why to go for contract. Please call back urgently
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Lynne (@lynne_thomson2) reported@virginmedia I have done all that earlier today and keep checking and still states no known issue. However was advised through chat online with a staff member there was an issue in my area with hope of it being back up within 24 hours! Everyone is getting same messge when checking online!
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Kat (@catsmum27) reported@Elainebks @y_alibhai @virginmedia They monitor, but the responses are purely performative as resolutions never achieved.
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Kay (@kaytydaty) reported@virginmedia Had emails to swap old TiVo box to new 360 one. Ordered one 29th May, got confirmation email but heard nothing since? Can you help please, thanks
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BRUCE iLLest 🏴☠️🪡🦈 (@jammusnu) reported@y_alibhai @virginmedia 5 business days retard
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Scott Brownbill (@brownbill_scott) reported@virginmedia why is my service down, Liverpool L4. Quick enough to take my money and yet every other day your service is unreliable. Don’t think I will be renewing with you after this.
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Kate (@oftenFrazzled) reported@O2 signed up 2yr sim only Fri 12/06. received msg "my new number active" but I put in a pac code to keep my old number AND the new SIM hasn't arrived yet. Also I keep getting booted out the login page now of my virgin media account. Not impressed at all. Considering cancelling
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Leio Lee (@afshin71943097) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Joe Farrugia 🇬🇧🇲🇹🇪🇺 (@JoeFarrugia) reportedBeing messed up by @virginmedia. 1st we were never told the old box must be returned then they charge £90 for not returning it. Trying to get this sorted is such a hassle. You’re told one thing, nothing gets done then you’re told something else.