Virgin Media outages and service status in Stainton and Thornton, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Stainton and Thornton, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Aug 6, 6:49 PM GMT+1.
- Internet (59%)
- Total Blackout (12%)
- Wi-fi (12%)
- E-mail (6%)
- TV (6%)
- Phone (6%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stainton and Thornton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stainton and Thornton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 9: Problems at Virgin Media
Virgin Media is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stainton and Thornton, England
The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Hartlepool, Saltburn-by-the-Sea, Middlesbrough, Darlington, and Billingham.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees
|
Wi-fi | 3 days ago |
|
Hartlepool
|
Internet | 4 days ago |
|
Stockton-on-Tees
|
TV | 4 days ago |
|
Saltburn-by-the-Sea
|
Total Blackout | 5 days ago |
|
Middlesbrough
|
Internet | 11 days ago |
|
Middlesbrough
|
Internet | 11 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Stainton and Thornton, England
Latest outage, problems and issue reports in Stainton and Thornton and nearby locations:
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rachel (@rachsclarke) reported from Middlesbrough, England@virginmedia Thanks, do you have an ETA of when you’re issue will be resolved? Many of us could of purchased this game with a different streaming service if we knew you would be having the same issues with red button as per usual
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Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported from Middlesbrough, England@virginmedia Ok. I clicked on a link which advises that the problem will hopefully by fixed by 8.40 tonight. Hardly satisfactory but at least it’s better than knowing nothing. Thanks for your help.
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Roy1986UTB (@roytomo1970_roy) reported from Stockton-on-Tees, England@virginmedia I've been on hold four 1hr 20 mins. I need to cancel my account. Please reply
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Mat⚙ (@NotEnoughTECH) reported from Ingleby Barwick, EnglandHey @virginmedia what's your support email address in the UK? Your website is absolutely useless in that regard
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Simon Clayton (@SiClayton) reported from Stockton-on-Tees, EnglandAbsolutely atrocious service AGAIN from @virginmedia - broadband, TV, telephone - all down and Tuesday is the earliest anybody can be bothered to come out - from one of the largest telecoms companies in the UK 😡😡😡
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"
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gary doyle (@werbedoyle) reported from Stockton-on-Tees, England@virginmedia hey hey virgin media wifis down. Your web site says it fixed ????
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Shaun Calvert (@Shaunelious) reported from Redcar, England@virginmedia I’ve got 16 months left on my current contract but I’d like to cancel it as I have good reason
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Dave (@davedome) reported from Darlington, England@virginmedia any issues in the DL3 area? Broadband crashed about 10mins and hasn't been back on since.
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Marc J (@Johnsonator85) reported from Stockton-on-Tees, England@virginmedia Media, I want to cancel
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rachel (@rachsclarke) reported from Middlesbrough, England@virginmedia can you confirm your sky sports red button will be working tonight for the Boro match as there is always problems with it, as if it’s not I’ll purchase the match with a different provider instead. Plenty of notice here for an 19:45 kick off
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andrea mcdonald (@AndreaAndymac) reported from Redcar, England@virginmedia again I have to go through social media to contact your company. I need to speak with a human regarding your poor customer service
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Simon Clayton (@SiClayton) reported from Stockton-on-Tees, EnglandHi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?
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𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported from Redcar, England@virginmedia @dakotafiction And still website says no issues!!
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Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England@virginmedia Checked l the internal cabling and all right etc so hopefully just a lose wire somewhere at the cabinet or something the engineer can easily fix. Is there any refund due to lack of service? I pay £67 a month. Can offset that against my mobile phone data
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Shaun Calvert (@Shaunelious) reported from Redcar, England@virginmedia Or asking what outcome they want. Anyway, not long after I get a text saying a technician is coming out that I haven’t agreed to and if I’m not home when they come it’ll cost £25. So I have to call up to cancel that and was then told I can’t add to my complaint….
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia @Virgin I have received a reply which advises me that query won’t be dealt with or further replied to immediately. I am desperately trying to hold it together here,please please can you help me sort this out.
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Terry Chapman or FBH (@TerryFBH) reported from Yarm, England@virginmedia Why does your organisation make it so difficult to raise a complaint? Please advise with whom I may raise this.
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Matt Greenfield-Westcott (@WheezyRider44) reported from Nunthorpe, England@virginmedia But this has gone on for months, not days or weeks. It can't be that difficult to identify the problem and find a solution.
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Adam (@ajtheladplummy) reported from Middlesbrough, England@virginmedia Advertises the best fastest and most reliable internet you can get but all you get is buffering. Tried to call support team all you get is automated options, please select your option blah blah and all you get is we will send you a link. I want to speak to a human!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gaz Beech (@gazbeech) reported@virginmedia is there a problem in the Lincoln area with internet and tv? They have been down all morning
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Tommy Fitz (@blugun) reported@virginmedia down again, 2nd time in two days🙄🙄🙄
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christopher Gunn (@christo43383549) reported@RichardMorrow10 @virginmedia Good luck with thay mate virgin are terrible with it i lost 2 days of Internet and 2 days work when WFH had to use my phone data sadly but they basically said , get on with it ...
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Mike d (@miked36) reportedInternet gone down in nailsea bristol. Can't watch anything @virginmedia
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Rapidlygreying (@rapidlygreying) reported@virginmedia @D4N7O Not working in swansea
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Amrit Phull (@Amrit_Phull) reported@virginmedia You have an outage again to all services - broadband and tv. This is 3rd time in 6 months………you are the most pathetic communication company. Stop spending hundreds of thousands on your annoying TV ads, and use that money to improve your ******* service!!!
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Greg Cunnington (@Yuzi87) reported@virginmedia I've been a Virgin Media customer for 20 years, I've been paying out of contract rates at £109 a month for 2 years without realising. When I create a package as a new customer its £37 a month, however as a long time customer my new price is £68. Nice way to treat your Customers!
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Gabby Harrington-Poole (@Gabarillo) reported6th day of intermittent service with broadband and tv @virginmedia what’s going on?
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oodaluke 🇺🇦🇪🇺 (@oodaluke) reported@cw_fc26 Same here, Virgin Media issue
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Craig (@SimmO73_) reportedHas anyone got Virgin Media’s TV 360 service. Is it any good, as Virgin keeps pushing me to upgrade for free to this from the V6 boxes I have and I’m not sure. #virginmedia