Virgin Media outages and service status in Stainton and Thornton, England

Problems in the last 24 hours in Stainton and Thornton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stainton and Thornton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stainton and Thornton, England

The most recent Virgin Media outage reports came from the following cities: Saltburn-by-the-Sea, Stockton-on-Tees, Darlington, Hartlepool, Middlesbrough, Billingham, and Redcar.

City	Problem Type	Report Time
Saltburn-by-the-Sea	Wi-fi	2 days ago
Stockton-on-Tees	TV	3 days ago
Darlington	Wi-fi	5 days ago
Hartlepool	Wi-fi	5 days ago
Saltburn-by-the-Sea	E-mail	6 days ago
Middlesbrough	TV	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stainton and Thornton, England

Latest outage, problems and issue reports in Stainton and Thornton and nearby locations:

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 4 minutes ago from Redcar, England

  @DanWalk32531219 @virginmedia Just checked at 2am, finally back up again, though poor speeds on a speed test, hopefully will improve by the morning 🤞

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 7 minutes ago from Redcar, England

  @PandOminous @virginmedia Same here also TS10, no communication from @virginmedia as to whether it's down to the issues in Roseberry Square, and 3 to 4 network vans at the box, a car went in to it apparently. Even just an eta of when service will be restored would help!

• 
  Simon Clayton (@SiClayton) reported 11 minutes ago from Stockton-on-Tees, England

  Hi @02 @virginmedia has all the allocated of @peterkay_co_uk tickets been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

• 
  rachel (@rachsclarke) reported 15 minutes ago from Middlesbrough, England

  @virginmedia can you confirm your sky sports red button will be working tonight for the Boro match as there is always problems with it, as if it’s not I’ll purchase the match with a different provider instead. Plenty of notice here for an 19:45 kick off

• 
  Roy1986UTB (@roytomo1970_roy) reported 15 minutes ago from Stockton-on-Tees, England

  @virginmedia I've been on hold four 1hr 20 mins. I need to cancel my account. Please reply

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 19 minutes ago from Redcar, England

  @virginmedia It's working now. Just would have been good to have been informed and kept in the loop that there was an issue being worked on, the status page was useless, stating no issues!

• 
  ScottPhoto (@smarshallphoto) reported 19 minutes ago from Stockton-on-Tees, England

  @gracedavies I had a dream that I Met a Boy Online was used by Virgin Media in a TV advert, and you got paid a ****-ton of money. Does that count?

• 
  steven lambert (@stelambert1977) reported 20 minutes ago from Thornaby-on-Tees, England

  @virginmedia Finally red button service working on Virgin. Only missed half of the @Boro match!! ;however commentary is from the Blackburn match. #PoorService #virginmedia

• 
  Bryan Light (@UKLightCreation) reported 26 minutes ago from Middlesbrough, England

  @virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!

• 
  Currie.peter (@Curriepeter1) reported 31 minutes ago from Stockton-on-Tees, England

  Why are virgin media so crap so slow and keeps buffering every day we pay for a service that’s not fit for the purpose

• 
  Lorraine Ripley (@Lorryolly) reported 33 minutes ago from Darlington, England

  @virginmedia so dissatisfied when I made a call to see if any reductions could be me to be fobbed off and advised I have the best package, the advisor was no help at all and clearly reading from a script. No bedside manner. And now my landline has suddenly stopped working!!!😥

• 
  JAKE (@TownsJake) reported 33 minutes ago from Darlington, England

  @virginmedia has the worst customer service by an absolute stretch, been trying to sort my broadband and tv out for about 6 hours

• 
  Michael Wicks (@wicks_michael) reported 36 minutes ago from Middlesbrough, England

  @virginmedia what’s going on with your website unable to access via my O2 or Vodafone mobile network. No problems with any other websites 😡

• 
  Daniel Thompson (@Danielson_1991) reported 38 minutes ago from Hartlepool, England

  @virginmedia I honestly can't deal with being passed around departments again. The problem is the WiFi is weak upstairs and I'm paying for a product thats not fit for service. You advertise intelligent pods to boost connections, all I want is to order one to resolve the issue.

• 
  Bryan Light (@UKLightCreation) reported 38 minutes ago from Redcar, England

  @virginmedia No, just continue to ignore me as they have no idea how to fix it

• 
  Adam (@ajtheladplummy) reported 44 minutes ago from Middlesbrough, England

  @virginmedia Advertises the best fastest and most reliable internet you can get but all you get is buffering. Tried to call support team all you get is automated options, please select your option blah blah and all you get is we will send you a link. I want to speak to a human!

• 
  CDBarnezy (@cdbarnezy) reported 47 minutes ago from Middlesbrough, England

  @vonobox @stepickering @virginmedia It's my job… it's the same as anything other work from home job I've never had this problem before so I never though of needing a back up hotspot ect.

• 
  HannahWhite93 (@HannahWhite93) reported 56 minutes ago from Hartlepool, England

  WHY IS VIRGIN MEDIA INTERNET ****??? I JUST WANT TO WATCH YOUTUBE ON MY GOD DAMN TABLET

• 
  Rach Hudson ❤️ (@rachelhudson84) reported 56 minutes ago from Thornaby-on-Tees, England

  @virginmedia TS17 down too

• 
  Guru Boutique (@Gurudarlington) reported 58 minutes ago from Darlington, England

  @virginmedia The number I wanted to retain is at my private address not my work address which is shown on this Twitter account. I doubt the number is still live with BT and I feel let down.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jambino (@Jambino6_) reported 5 minutes ago

  @virginmedia YAP YAP “problems in my area yap yap” same problems every week mate, same ****** response on the phone oh I’ll do test blah blah blah. Horrible customer service, horrible wifi 🥱

• 
  Melvyn May (@melvmay) reported 7 minutes ago

  @virginmedia 6 days without broadband. 4 calls to "support" who are, frankly, terrible and cannot help with anything. 3 engineer calls outs promised but nobody has turned up. What a disaster of a service.

• 
  Quinn 😈 (@pressqforquinn) reported 7 minutes ago

  Virgin Media is still having an outage. Was supposed to be fixed yesterday, but now estimated fix is 15th April. I'm going (more) insane and I can't afford to not stream so I'll try to stream today at like 8pm ish regardless! 🫠

• 
  Catherine O Carroll (@Carr2O) reported 8 minutes ago

  @shnoggi @rte @virginmedia Awful 😞

• 
  Jo Powell (@jo_kapow) reported 8 minutes ago

  @virginmedia funny no response to my previous tweet. Feel sorry for my parents what do you class as an emergency? If waiting until 14th April is your next appt? My poor parents.

• 
  Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported 9 minutes ago

  @virginmedia just trying to cancel an engineer appointment by phone. The amount of questions I am being asked to verify it’s me is absolutely ridiculous. They are wanting information that I will have to look up on my computer which is not to hand, so unfortunately they will have to turn up at my house and I will have to tell them they are not needed and I will tell them why.

• 
  Alloqui Strix (@AlloquiStrix) reported 10 minutes ago

  @virginmedia First thing this morning you said the outage in my area (22) would continue for another week,then another message saying it would be fixed today, and now a message saying it'll be a week again. Is there a playbook you guys are using to wind up its customers?

• 
  GlenEagle. Better society now for disabled. (@BurnheadMax) reported 12 minutes ago

  @virginmedia The fact you've taken money when you shouldn't have and then wonder why your bill wasn't paid is called 'basic business'. If you compound your error by not allowing people to sign in, chances of resolution diminish. It's not rocket science.

• 
  Rob (@Bigun885) reported 13 minutes ago

  @virginmedia internet down yet again, its always on or off, now your estimated a 2 day fix before internet is back??? I had talk talk for 8 years and never experienced any issues!!! Sort it out!!!

• 
  I_AM_SG (@Mrs_SGee) reported 14 minutes ago

  @virginmedia Please can someone tell me why my daughter (heavily pregnant and working from home) and is an existing customer, has moved into a new a new house (on a main road) 4 wks ago only to be told today that the engineer booked (weeks ago) has cancelled! 1/2