Virgin Media Outage Report in Stockton-on-Tees, England
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The latest reports from users having issues in Stockton-on-Tees come from postal codes TS16, TS18 and TS17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Hartlepool, Stockton-on-Tees, Darlington and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
TV | |
| Middlesbrough |
Internet | |
| Hartlepool |
Wi-fi | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
TV | |
| Hartlepool |
TV |
Community Discussion
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Virgin Media Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia I want my tv service sorting. Just not good enough despite current situation. Second time this fault has occured and fed up of being told “working on it” get it fixed or I leave
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Just me in it
(@Cannygang4) reported
from
Middlesbrough, England
@mrlamb11 @virginmedia @prodnose I have rang twice this morning. I select option 1 and it diverts to call back WTF. Bring back Grandstand
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia I appreciate how stretched you must be but I am a key worker and for over a week jow I an unable to contact you to sort out my tv problem. Hours on phone,via app and web still not solved. Can’t watch tv properly need it sorting pronto please.
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|Jamie|MightyRaider
(@RaiderOnMixer) reported
from
Redcar, England
@virginmedia is having problems nationwide by the looks of it , which means I stream tonight unless it is sorted by time I start my usual streams
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Lisa Harvey
(@lumpss) reported
from
Billingham, England
Virgin media down 😡
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˥ ∀ W
(@bettercallmal) reported
from
Middlesbrough, England
The country is on lockdown and Virgin Media has been going down all day. Would hate to work for customer service right now.
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia NHS workers on the front line speaking to a manager on the phone and your staff have hung up on me!!!! Need a call back immediately before my contract finishes as 12am tonight!!! What a way to treat your NHS workers in this pandemic #foul
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I🍭
(@mxhdyyy) reported
from
Sunderland Bridge, England
@virginmedia fix the WiFi you mugs
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clare williams
(@ClareSweep1957) reported
from
Sunderland Bridge, England
@virginmedia Iv had problems for 4 days,impossible to contact you so will be moving back to sky
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia Gone through apps,web,hours on phone even my nieces partner who works for you but system down. I am really getting annoyed
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rachy roo roo
(@rachyrooroo1) reported
from
Redcar, England
@virginmedia hi there is any of your call centres open n I’m not a happy customer
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Jay rix
(@shreklandpony84) reported
from
Billingham, England
@virginmedia can you explain to me why I still can't access fifa20 ultimate team . This is still a ongoing problem since Friday
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Lee Bell
(@lebell83) reported
from
Sunderland Bridge, England
Why is @virginmedia internet so poor. It’s like having dial up back
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clare williams
(@ClareSweep1957) reported
from
Sunderland Bridge, England
@virginmedia I thought sky was bad...well I’m about to go back to them
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Rev Graham Dobinson
(@grahamdo) reported
from
Hartlepool, England
@virginmedia yet again virgin media is down.
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Robert-Andrew Tamkin
(@RobertTamkin94) reported
from
Stockton-on-Tees, England
@RMT3N @virginmedia @FortniteGame @SkyUK I’m actually moaning about a service I pay for but I mean it’s not you pays for my bills I do, so piss off keyboard warrior 👏🏻👏🏻👏🏻
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Just me in it
(@Cannygang4) reported
from
Middlesbrough, England
@AF3WT @BBC Would love @virginmedia to be able to contact @virginmedia to cancel my sports/footy channels on @virginmedia which is now not available on @virginmedia. I have tried 3 times today @virginmedia
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wayne burnett
(@wanaldinho) reported
from
Middlesbrough, England
@virginmedia come on guys internet still not working in Middlesbrough
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Holgate69
(@Holgate69) reported
from
Middlesbrough, England
Here’s a thought. Those poor folk stick in hospital at the moment. No visitors allowed but still been charged #Extortionate amounts for #TVServices How about these companies waiving fees as a goodwill gesture during extremely difficult times #NHS #VirginMedia ##SkyTv
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Kate Baucherel
(@KateBaucherel) reported
from
Billingham, England
@virginmedia It’s been going off intermittently for weeks. I’ve been blaming the devices in the house and changing every cable. You even sent me a new router. Every drop in service resets adapters and loses video calls.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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A nice cuppa tea
(@CuppaNiceTea) reported
@Ofcom please look at @virginmedia to see all the complaints. It is shocking. Take money, no service, total lack of customer service cos they dont answer phones. Please help all of us struggling with their awful service.
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Miles Richardson
(@milesrichardson) reported
@virginmedia Long time customer with service at two addresses. I need to cancel service at once of them but am out of country and cannot call. Please contact me with an email where I can send case details for cancellation. It is wrong to require phone call to cancel service.
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Tom
(@Athair_7) reported
@virginmedia I think I'm more frustrated by the fact your rep would not listen to me, kept telling me there was no problem and then put me on hold without warning.
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FootyIsTheOne
(@FootyIsThe0ne) reported
@virginmedia Replying to tweets about service issues instead of ignoring them might make me feel a bit more ******* lucky 👍
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JOSHUA HENDERSON
(@josh_henderson1) reported
@virginmedia I spoke via txt only to tell me I can only give 60days notice and I have to give 30days prior to renewal, so essentially you give a 30 day window to cancel? Is that legal seeing as your lines are impossible to get through to also? I wish to cancel the now for the end of my term
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Brian Bowden
(@zbmb90) reported
.@virginmedia I keep getting phone calls from 08004089340 claiming to be from Virgin Media. The phone rings then when I ask why they are phoning me they hang up. How can I block these unwanted calls?
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MrMagoo
(@MrMagooooooooo) reported
@VirginMediaIE @virginmedia Oh go away Virgin. You're a disgrace. Disgusting shocking unacceptable customer service. Just cancelled 2 mobiles and my home broadband and TV. I'll NEVER go back to Virgin.
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Alex
(@awld1992) reported
@virginmedia hi our internet has been down all day there was a issue in the area earlier but it was fixed at 3pm but i still have no internet and there is a yellow light on my hub 3. Thanks Alex
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Leanne Ní Chinnéide
(@maumcamp1) reported
@virginmedia when I check your broadband service for my area NW10 it’s shows no issue but I can assure you that’s not the case . For the last 48 hours freezing and intermittent service is provide . Can you please advise further .....
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Freeezo
(@freezinwolf) reported
@butterfield91 @virginmedia Good luck with that. They're SHITE at sorting issues. Don't be sucked in by the scammer twitter account. It's not legit. Virgin don't do CS on twitter. If they're legit they'll give you a link to their platform to sort it (I say sort it)