Virgin Media outages and service status in Stockton-on-Tees, England

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Darlington, Hartlepool, Middlesbrough, Billingham, and Redcar.

City	Problem Type	Report Time
Stockton-on-Tees	TV	3 days ago
Darlington	Wi-fi	5 days ago
Hartlepool	Wi-fi	5 days ago
Middlesbrough	TV	6 days ago
Middlesbrough	E-mail	7 days ago
Middlesbrough	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

• 
  Adam Cree (@Arcamede) reported 3 minutes ago from Redcar, England

  @virginmedia are you having any issues in the North East at all? Our Internet has been awful for the past week!

• 
  Jim Gardner 🇪🇺🇺🇦 (@Jim_Gardner_) reported 3 minutes ago from Stockton-on-Tees, England

  @SimonMarksFSN Ironically it's the only streaming service of the latest to launch I considered subscribing to here in the UK because CNN removed itself from Sky and Virgin Media when Warner announced its own streaming platform. I hope it now comes back, although it never left LG's WebOS IPTV.

• 
  andrea mcdonald (@AndreaAndymac) reported 15 minutes ago from Redcar, England

  @virginmedia again I have to go through social media to contact your company. I need to speak with a human regarding your poor customer service

• 
  Mat⚙ (@NotEnoughTECH) reported 15 minutes ago from Ingleby Barwick, England

  Hey @virginmedia what's your support email address in the UK? Your website is absolutely useless in that regard

• 
  Mark Webster (@MarksWeb41) reported 16 minutes ago from Darlington, England

  @virginmedia Trying to get in touch with the uk Virgin service that I still want to report a server fault because I getting no new message despite I ran 5 test e-mail that it’s did send successfully & I getting nothing no downloaded new message as it’s had not been undelivered at all. Fault?

• 
  SimonMorrisonPeacock (@simonmp68) reported 17 minutes ago from Thornaby-on-Tees, England

  @virginmedia @Virgin I have received a reply which advises me that query won’t be dealt with or further replied to immediately. I am desperately trying to hold it together here,please please can you help me sort this out.

• 
  Simon (@SimonHolliday13) reported 18 minutes ago from Thornaby-on-Tees, England

  @virginmedia Unfortunately it's still not fixed. No TV and no Internet. Both keep dropping in and out intermittently. Which is better than zero service yesterday and I may finally finish that book on conscription I bought in Leeds earlier this year.

• 
  Paul Corney (@Corney77) reported 20 minutes ago from Darlington, England

  @virginmedia the level of service I’m reviewing from yourselves is disgraceful. None interested in trying to deal with my issue. Just been hung up on AGAIN. Please can someone contact me to help.

• 
  Lorraine Ripley (@Lorryolly) reported 25 minutes ago from Darlington, England

  @virginmedia so dissatisfied when I made a call to see if any reductions could be me to be fobbed off and advised I have the best package, the advisor was no help at all and clearly reading from a script. No bedside manner. And now my landline has suddenly stopped working!!!😥

• 
  David Lumb Writer (@LumbWriter) reported 25 minutes ago from Redcar, England

  @virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out

• 
  Terry Chapman or FBH (@TerryFBH) reported 29 minutes ago from Yarm, England

  @virginmedia Why does your organisation make it so difficult to raise a complaint? Please advise with whom I may raise this.

• 
  ben (@benrelton) reported 29 minutes ago from Hartlepool, England

  Broadband is down in our area, but can’t register loss of service on the website - just won’t work. Any ideas? @virginmedia

• 
  Victoria barry (@VictoriaBarry82) reported 36 minutes ago from Sunderland Bridge, England

  @virginmedia Out of contact & another £8 was added. My account for the free booster another complaint was logged. But no one has called me back. Can u DM me to have a look into this

• 
  SimonMorrisonPeacock (@simonmp68) reported 36 minutes ago from Thornaby-on-Tees, England

  @virginhelp @Virgin Sorry,yeah it’s Virgin Media. Just waited an hour on Wednesday and it’s over half an hour now I can’t wait any longer owing to an appointment but I need some help as soon as possible Thankyou

• 
  Warren Baister 🇬🇧 (@WarrenBaister) reported 37 minutes ago from Sunderland Bridge, England

  @virginmedia There isn’t any reported problems in my area but mine is very ‘hit and miss’ at the moment. I’ll go for periods where nothing will upload/download at all

• 
  Gary Nolan (@gaznolan) reported 39 minutes ago from Stockton-on-Tees, England

  @virginmedia fully and reasonably, the agent response was "oh okay" and put the phone down. How do I make a formal complaint about the atrocious service you guys offer? (2/2)

• 
  gary doyle (@werbedoyle) reported 40 minutes ago from Stockton-on-Tees, England

  @virginmedia hey hey virgin media wifis down. Your web site says it fixed ????

• 
  Victoria barry (@VictoriaBarry82) reported 40 minutes ago from Sunderland Bridge, England

  @virginmedia I called up about 6 weeks ago about the poor quality of the wifi, I was offered another booster free of charge. Then I received an email to say my bill was going up by £15.someone said they would listen to call, no one got bk 2 me & I called the other day & was told I was out of

• 
  rachel (@rachsclarke) reported 44 minutes ago from Middlesbrough, England

  @virginmedia Wireless mainly, even though the device is right next to the router. This is the 3rd day in a row - never had this problem in the 10yr of been a customer

• 
  Shaun Calvert (@Shaunelious) reported 52 minutes ago from Redcar, England

  @virginmedia I’ve got 16 months left on my current contract but I’d like to cancel it as I have good reason

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex (@AlexR6_) reported 5 minutes ago

  @Hajontop @AgmOli_ @virginmedia had to cancel scrim cos my wifi decided to die

• 
  YvonneOrchard (@Gejosmum) reported 6 minutes ago

  @MJW_F1 @Channel4 @virginmedia Same with sky this past weekend, it could be a channel four issue.

• 
  Henley (@HenleyDB) reported 10 minutes ago

  @GreyBlackstone @virginmedia They're charging me over £105 for only broadband. They're a bunch of greedy jokers. I had an issue and called them, they made things worse. I'm stuck not renewing my contract. If they mess up again, I end up paying even more but on a new contract or accidentally disconnected.

• 
  Cam (@Snickerboi95020) reported 11 minutes ago

  @TheMangoDemon @MrDalekJD I think it’s virgin media fibre connection - 2.5gbps up and down, it’s like £70 tho I think

• 
  Vishal Vaghjiani (@VaghjianiV23409) reported 13 minutes ago

  @virginmedia The issue is still unresolved and I’m being told to wait again. Unacceptable when Virgin Media’s negligence cut my phone line. After multiple complaints and weeks of stress, the sensible solution is to let me leave the contract with no fees and avoid further drama.

• 
  Cunno (@CunnoRed) reported 14 minutes ago

  @VirginMediaNews Virgin media , RTE all bought an paid for. ANY PERSON who is against this protest is a FF FG Supporter they voted them in and have no problem with the soaring costs of everything. Anyone saying just get on with it obviosuly has a cushy life bought houses for **** all way back

• 
  Garry (@paragaz) reported 16 minutes ago from Streetly, England

  @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

• 
  tim.. (@timmorr17294439) reported 18 minutes ago

  @GreyBlackstone @virginmedia mine went down 350 mb didn't have to ask got email followed link boom cheaper deal ..

• 
  It’s Tuuitter Not X! (@ndmerc) reported 18 minutes ago

  @virginmedia my constantly fault landline is unavailable yet again. This must be the fourth or fifth time this has happened and you cannot arrange a fix online. What is the point of an online help facility that does not help? What is the address for a formal complaint?

• 
  Rep74NL (@JohnnyRep74) reported 20 minutes ago

  @virginmedia your Webchat is awful , got an email regarding upgrading to 360 . Directed to webchat , 35 minutes later still trying to sort out what is an easy request . Your agent takes 10 minutes between each response to answer . I’m not bothering now