Virgin Media Outage Report in Stockton-on-Tees, England
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The latest reports from users having issues in Stockton-on-Tees come from postal codes TS19 and TS17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Darlington, Middlesbrough, Stockton-on-Tees, Hartlepool, Newton Aycliffe, Spennymoor and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Darlington |
TV | |
| Middlesbrough |
Internet | |
| Stockton-on-Tees |
Wi-fi | |
| Middlesbrough |
TV | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Community Discussion
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Virgin Media Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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Cj .
(@luis70105) reported
from
Middlesbrough, England
Spend a fortune every month for @virginmedia tv and sky, BT sport and guess what somebody has sold most the games in December to amazon prime , absolutely disgraceful , thanks @virginmedia one unhappy customer. Leaving in the morning , you can count on it. What am I paying for!
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David Sanderson
(@borolad1965) reported
from
Darlington, England
@virginmedia we are having severe broadband issues in Darlington area this weekend. I'm in DL3 9 area. Other postcodes DL1 as well having issues. Logged with faults and advised it would be sorted 10.10pm yesterday. STILL off this morning and no texts. Please advise.
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James Hadman
(@jimmyhadman) reported
from
Stockton-on-Tees, England
@tescomobile hi guys, really unhappy with service earlier today - exchanges @Tesco Clubcard vouchers to use towards a new Phone for my son, but now I’ve been told I can’t use the vouchers towards a purchase, only deduct from my own bill. @virginmedia here I come!
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Eee-lee
(@nickeyley) reported
from
Billingham, England
@virginmedia Don't worry about it chief I'll ring customer services tomorrow 👍🏼
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Ross William
(@rosssimpson) reported
from
Darlington, England
@MiniMosh @virginmedia Also not working in DL1 @virginmedia please sort this :-)
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Ami
(@ami9463) reported
from
Egglescliffe, England
@virginmedia I need help!!!!
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Danny Taylor
(@DannyTaylorDT) reported
from
Middlesbrough, England
After winning 37/37 in the Newcastle #ePL across the groups and the playoffs, I lose in the semi finals and won’t be at the grand final. Hard to describe the conditions I’ve just had to play in due to EA’s issue with Virgin Media, but this really has broken me
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Adam McClelland
(@adam_mcclelland) reported
from
Stainton and Thornton, England
Hazel from customer relations at @virginmedia. Rude. Obstructive and defensive! Scare mongering into staying with Virgin! Glad I called instead of my 78yr old grandfather!
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Danny Taylor
(@DannyTaylorDT) reported
from
Middlesbrough, England
@AndyP5693 @ConnorBagan @virginmedia Yeah I checked it, problem in the area, estimated fix by 15:00 💩
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
@15minutegamer @virginmedia These go from when it's actually due and not from when it was paid which in my opinion is stupid. Yet I just get this message to say that and I've not even had an ebill.
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
Great so it seems to be a day of running on data today as @virginmedia apparently have "broadband issues" AGAIN 🙄
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Den Butler
(@Digital_Den15) reported
from
Egglescliffe, England
@virginmedia Except if your an existing customer, then it's still £68 a month.
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Danny Taylor
(@DannyTaylorDT) reported
from
Middlesbrough, England
@DrussSkilgannon Don’t know mate I didn’t play after what happened in the qualifier. It’s a problem between EA and Virgin Media apparently
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Drake
(@LiamMDrake) reported
from
Redcar, England
@virginmedia are you going to fix this issue surrounding the routers blocking access to Fifa / EA sports
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Eee-lee
(@nickeyley) reported
from
Billingham, England
@virginmedia You can't even get my name right. It literally says it on my account. Absolutely basic customer service and you can't even do that properly. Shit company with shit service and useless customer support.
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Michael Wicks
(@wicks_michael) reported
from
Middlesbrough, England
@virginmedia Yeh had to call customer support not amused no TV, Phone or Broadband in our area. Engineer on route 😡
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
So I get a text off @virginmedia to say my service will be suspended due to a missed payment, I haven't even received a bill! 😡
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Chris Blewitt
(@chrisblewitt85) reported
from
Darlington, England
@virginmedia been on hold for 50 minutes waiting to renew to a lesser deal than a new customer can get, online, with the click of a button! Think your customer service needs some Oomph!
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James Willson
(@theJamesWillson) reported
from
Hartlepool, England
@virginmedia ...just received a letter from VM saying there is nothing they can do re the Virgin TV Go app not working...and here's me thinking it was part of my deal🤔
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Jamie Gilbey
(@Poddddddd) reported
from
Stockton-on-Tees, England
@virginmedia It’s not internet related. If it was the all my other devices would have an issue. Tried on numerous occasions to reset the router but it hasn’t fixed the problem. It’s going to need an engineer.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Dinning
(@pauldinning) reported
@NadineDorries @virginmedia @O2 Please just stop making this **** up. You know fine well that’s not what happened. #TorySleaze
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Zeboostef
(@derge12) reported
@BorisJohnson @virginmedia @O2 Is that the best you have got after 5 years of toil? A failed economy, bankrupt farmers, fisherfolk, an NHS set up to fail, a workforce unable to pay its bills, & a huge shortage of key workers in essential services. You must be so proud.
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darren c
(@dazzauk1966) reported
@virginmedia @resurp86 Virgin teams do nothing to help just rip you off also staff don’t have a clue what they are doing i know more than them not fit to trade #profitingyanks
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darren c
(@dazzauk1966) reported
@virginmedia i see your keeping roaming charges as the are so why dont you keep tv broadband phone the same to help customers and no im no talking to your incompetent team been with you 18 years no loyalty and im still on old equipment #ripoffvirgin
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Mark Rockminster
(@rockminster) reported
@NadineDorries @virginmedia @O2 You idiot.
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Matt Johnson
(@mattj_uk) reported
@virginmedia Please have someone contact me who is empowered to resolve my issues promptly. I pay for a reliable service, not an intermittently poor service. This is a reasonable request to have a service "provided with due skill" in the Consumer Rights Act.
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Patrick Barrett
(@PatrickFife121) reported
@NadineDorries @virginmedia @O2 You really are as stupid as they say you are.
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GreyFox
(@greyfox2000) reported
@virginmedia can you let me know what is going on in the SW20 area of London please? I've had massive intermittent issues for almost 48 hours now and there doesn't seem to be any info anywhere. Also why is your status page down? Very frustrating when you can't even get any info.
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Helen Tucker
(@HelenTu46216163) reported
@virginmedia you've been double billing me since May! Hours to customer services on the phone - and you've done it again today. How do I get you to stop???
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Samantha Harman
(@sjacko83) reported
@BorisJohnson @virginmedia @O2 Least of your problems 🙄