Virgin Media Outage Report in Stockton-on-Tees, England
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The latest reports from users having issues in Stockton-on-Tees come from postal codes TS20.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Darlington, Hartlepool and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Total Blackout | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Total Blackout | |
| Stockton-on-Tees |
TV |
Community Discussion
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Virgin Media Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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andrea mcdonald
(@AndreaAndymac) reported
from
Redcar, England
@virginmedia again I have to go through social media to contact your company. I need to speak with a human regarding your poor customer service
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Louise Donaldson
(@Loulameg) reported
from
Stainton and Thornton, England
Having an absolute nightmare with @virginmedia on the phone since Thursday and still no further forward, the staff literally just tell you anything to get you off the phone. Anyone know how I make an official complaint? We’ve had no services for days now
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You're a cantaloupe ÂûDHD
(@Ben_McBean) reported
from
Yarm, England
@virginmedia I switched it off at the mains at 13:00. Still not working. Also received a vishing message from a fake VM account about these messages.
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steven lambert
(@stelambert1977) reported
from
Thornaby-on-Tees, England
@virginmedia why is the red button for the football not working? #virginmedia
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Michelle Coleman
(@stumpy1982) reported
from
Redcar, England
@virginmedia please sort the red button out!!!! There’s always issues! Wrong commentary on the red button games!
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𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻
(@john_watson_) reported
from
Redcar, England
@virginmedia @dakotafiction Same here ts10, broadband is down, your status says no issues!
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Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙
(@citamo) reported
from
Middlesbrough, England
@virginmedia Ok. I clicked on a link which advises that the problem will hopefully by fixed by 8.40 tonight. Hardly satisfactory but at least it’s better than knowing nothing. Thanks for your help.
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sharon mulcahy
(@sharon_mulcahy) reported
from
Thornaby-on-Tees, England
@virginmedia what the hell is going on with the broadband today this is ridiculous no service all day!
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Matt Greenfield-Westcott
(@WheezyRider44) reported
from
Nunthorpe, England
@virginmedia Is your red button not working again?!?
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andrea mcdonald
(@AndreaAndymac) reported
from
Redcar, England
@virginmedia No it wasn't. I want to do it when it's convenient for me not virgin media. Thanks for nothing..As well as expecting the customer to do all the work installing the equipment you making the decisions without consultation.Seriously thinking about my 14 day change of mind now.
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Rach Hudson ❤️
(@rachelhudson84) reported
from
Thornaby-on-Tees, England
@virginmedia TS17 down too
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RACHEL BULLOCK
(@RBullockITV) reported
from
Eaglescliffe, England
Hey @virginmedia your WiFi down yet again, third time this week. I’m in TS16 but suspect we are not alone #virginmediadown
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Roy1986UTB
(@roytomo1970_roy) reported
from
Stockton-on-Tees, England
@virginmedia I've been on hold four 1hr 20 mins. I need to cancel my account. Please reply
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Danny Taylor
(@DannyTaylorDT) reported
from
Middlesbrough, England
Every single championship midweek fixtures, there’s always an issue with the red button. They either forget to turn the game on or instead they’ve now managed to put the wrong commentary on. Sort it out @virginmedia @SkyFootball. Wrong commentary on the Boro game
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Sarah-Louise Wilkinson
(@Sarahlw_95) reported
from
New Marske, England
@virginmedia is it normal practice for your employees to shout at customers down the phone and then hang up?
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CDBarnezy
(@cdbarnezy) reported
from
Middlesbrough, England
@vonobox @stepickering @virginmedia It's my job… it's the same as anything other work from home job I've never had this problem before so I never though of needing a back up hotspot ect.
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Simon
(@SimonHolliday13) reported
from
Thornaby-on-Tees, England
@virginmedia Unfortunately it's still not fixed. No TV and no Internet. Both keep dropping in and out intermittently. Which is better than zero service yesterday and I may finally finish that book on conscription I bought in Leeds earlier this year.
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andrea mcdonald
(@AndreaAndymac) reported
from
Redcar, England
@virginmedia any chance of speaking to a human regarding my television service
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Simon Clayton
(@SiClayton) reported
from
Stockton-on-Tees, England
Absolutely atrocious service AGAIN from @virginmedia - broadband, TV, telephone - all down and Tuesday is the earliest anybody can be bothered to come out - from one of the largest telecoms companies in the UK 😡😡😡
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Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙
(@citamo) reported
from
Middlesbrough, England
@virginmedia No estimated fix time. Just tells me there is a problem in my area which is affecting my service. I already know that.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Eddi Howe
(@eddihowe) reported
@virginmedia can someone please contact me to sort my broadband set up? Each time I call I get no help and no answers after speaking to several departments. I just need some genuine help.
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Allan H. W. IV
(@allanhughward) reported
@virginmedia No one will reply. You're not either? I speak to someone, explain everything and it times out? HELP 🙄
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EthanTheSpeedRunner (18 days till B-DAY)
(@EthanSM64) reported
Virgin Media WI-FI is terrible, It randomly has disconnected like twice tonight.
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Catherine Jenkinson
(@Catheri32061628) reported
@virginmedia Thanks for the link. It doesn't help though as my mother isn't a virgin customer. Her service is down because virgin workers have cut through wiring whilst digging up her street
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Rezu Chowdhury 🇬🇧🇧🇩
(@Rezu_c) reported
Is @virginmedia @NetflixUK down?
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Pope
(@Parkesy1993) reported
@virginmedia But I don't have any account its all closed down
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Joe
(@JoeSmith141414) reported
@virginmedia Or you can look into my complaint, on which no action has been taken at all, and call me back to fix. My experience spans several phone calls and lots of different people. Feels like the company is to blame.
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spydamanz
(@spydamanz) reported
@virginmedia No the agent did not the agent was rude also the reason for the call was because a previous agent lied on the phone about information on my account so I was calling up to make a complaint and I was met with multiple security questions and a agent that was not even bothered
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Jadeypop
(@Jadeikinns) reported
@virginmedia my upload speed has been having issues for a few hours now, it’s literally not going any higher than 0.10 and I can’t do anything with that. Says there’s no issues in my area but it would seem there is! :(
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Rajesh Krishnan
(@rkrish25) reported
@virginmedia replaced my router to fix connection drop issue. New router does not let connect office laptop connect to internet. Being kicked around to get a resolution. @Ofcom