Virgin Media

Virgin Media Outage Report in Stockton-on-Tees, England

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The latest reports from users having issues in Stockton-on-Tees come from postal codes TS18, TS19, TS17 and TS20.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stockton-on-Tees, England 03/11/2026 01:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Darlington, Hartlepool and Newton Aycliffe.

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City Problem Type Report Time
United KingdomMiddlesbrough E-mail
United KingdomStockton-on-Tees Total Blackout
United KingdomMiddlesbrough Wi-fi
United KingdomDarlington TV
United KingdomMiddlesbrough Internet
United KingdomStockton-on-Tees TV

Community Discussion

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Virgin Media Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • timypeg Tim Pegden (@timypeg) reported from Middlesbrough, England

    Help needed. Why won’t my Ethernet port on my power line adataper have a successful connection to my network switch? (Have virgin media hub) #networking #tplink #virginmedia #ukbroadband

  • KatyL1981 Katy (@KatyL1981) reported from Darlington, England

    Virgin media down again!! #FFS #virginmedia

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?

  • HHannahJohnsonn Hannah🌼 (@HHannahJohnsonn) reported from Hartlepool, England

    not even surprised #virginmedia WiFi is down fully, literally cuts out every day

  • mattbun Matt Bunnell (@mattbun) reported from Darlington, England

    @stompweb @virginmedia I have exactly the same issue in DL1.

  • Robin_Hoodsband Robin Hood (@Robin_Hoodsband) reported from Croxdale, England

    @virginmedia @BAFTA Your service is a sham good for nothing

  • 13thDukeofWmbm Clive Conway (@13thDukeofWmbm) reported from Middlesbrough, England

    Anyone having broadband connection issues with @virginmedia in Middlesbrough? Nightmare trying to get through to em.

  • wilsopw pete wilson (@wilsopw) reported from Stockton-on-Tees, England

    @virginmedia what the hell is going on with my broadband and WiFi, its been dropping on an hourly basis currently on hold with your call centre for 30 mins listening to your crap music!

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia absolute pathetic excuse of a mobile phone network, constantly missing important phone calls and being disconnected. Nowhere near as reliable as primary network EE. Not even worth the free unlimited sim card you’ve given me.

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @TheOnlyElChazmo @maureenbo @virginmedia I got £50 for 8 weeks of crap internet at the start if the lockdown but I had to fight for it Best thing all Virgin customers can do is replace the Superhub 3.0, its even a crap doorstop, solved so many if my issues and now I actually have range on my WiFi

  • KatieDouglas93 𝓓𝓸𝓾𝓰𝓵𝓪𝓼 (@KatieDouglas93) reported from Middlesbrough, England

    Imagine trying to enjoy a football with buffering every 2 minutes virgin media is ****

  • richarddbaker Richard Baker (@richarddbaker) reported from Darlington, England

    .@virginmedia broadband down. Seems to happen quite a lot!!

  • Tweeter_Tori Tori Gill (@Tweeter_Tori) reported from Darlington, England

    The @virginmedia broadband has been crap today!

  • juneh49 June Hurst 🐈🦊🌷🌻🌾 (@juneh49) reported from Nunthorpe, England

    @virginmedia I cannot get help cancelling a package I did not want. I tried online & phone. 3 hrs to speak to someone. Transferred once. Second transfer cut off. Nobody phoned me back.

  • Emrah48974877 Emrah (@Emrah48974877) reported from Redcar, England

    @virginmedia Internet down in ts10 area

  • Tweeter_Tori Tori Gill (@Tweeter_Tori) reported from Darlington, England

    @Super_Secretary @virginmedia What a right pain. My 3G is crap too.

  • ItsBowmanTV Bowman (@ItsBowmanTV) reported from Stockton-on-Tees, England

    55 quid a month and virgin media constantly going down. Glad I’m out of contract 🙃🙃

  • juneh49 June Hurst 🐈🦊🌷🌻🌾 (@juneh49) reported from Nunthorpe, England

    3 hours trying to cancel a sports package I do not want @virginmedia and I then get cut off. I’m not a happy customer

  • adallin Andrew Dallin. (@adallin) reported from Darlington, England

    @virginmedia internet was down last night I got an email to day that it was fixed late on about half eleven yet today is up and down again. It's not good enough why is it not working, yet again? (DL1)

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @maureenbo @TheOnlyElChazmo @virginmedia Since changing my router I have been getting what I pay for, its brilliant now, can't believe they endure so much pain because of a crap router that they should have changed years ago

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CallumDuckers Callum Duckers (@CallumDuckers) reported

    @virginmedia I’m yet to hear anything back on my complaint raised with your colleagues on Monday. Why is this? For context, this is for charging me £45/month without any generated bill on where 2/3 people I spoke to had no idea what the charge was either.

  • SimonAlexxx Simon (@SimonAlexxx) reported

    @virginmedia No internet since last weekend and all you keep doing is changing the fix date… it’s now the 15th. This is unacceptable for a service that is paid for, you don’t offer a temporary solution and just leave customers frustrated with your lack of communication.

  • macnelliebus KMac (@macnelliebus) reported

    @virginmedia Now on phone attempting to cancel

  • IanJ21289455 Ian J (@IanJ21289455) reported

    @Bunkerkid @virginmedia Virginmedia very poor for me.

  • chrislepkowski Chris Lepkowski (@chrislepkowski) reported

    @virginmedia Same as yesterday. No doubt it will return later... think it already has. Clearly underlying issue though

  • chrislepkowski Chris Lepkowski (@chrislepkowski) reported

    @virginmedia And again. Same time, same problem. This is rubbish. Five time now. Always when it's hot, always same time of day

  • miked53 Mike Dawson (@miked53) reported

    Hey @virginmedia second night in a row my broadband has been down at this time of the day. Not happy at all. Looking forward to a discount on my bill.

  • louisep85824223 louise patterson (@louisep85824223) reported

    @virginmedia please could you confirm how to make a complaint as customer services told me I cannot make a complaint... I need to speak to someone re a vulnerable household. Thanks!

  • GreyingGeekJohn John M (@GreyingGeekJohn) reported

    @virginmedia hi - I have Netflix as part of my contracted service with virgin media. But I’ve had a message saying that my account is paused what do I need to do?

  • BrisonSharon Everyones Buck! (@BrisonSharon) reported

    @virginmedia And beyond belief that I have to keep tweeting messages to get a) a response if I’m lucky and b) a vague answer with no help!!!