Virgin Media outages and service status in Stockton-on-Tees, England

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Darlington, Hartlepool, Stockton-on-Tees, Billingham, and Redcar.

City	Problem Type	Report Time
Middlesbrough	E-mail	24 hours ago
Middlesbrough	Internet	1 day ago
Darlington	TV	4 days ago
Darlington	TV	5 days ago
Middlesbrough	Phone	5 days ago
Darlington	TV	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

• 
  Hannah (@HannMarieRose) reported 6 minutes ago from Middlesbrough, England

  @virginmedia midway through the last episode of #SilentWitness and my virgin decides to go down, couldn't of timed it better if you tried 😫😫

• 
  Warren Baister 🇬🇧 (@WarrenBaister) reported 8 minutes ago from Sunderland Bridge, England

  @virginmedia There isn’t any reported problems in my area but mine is very ‘hit and miss’ at the moment. I’ll go for periods where nothing will upload/download at all

• 
  Adam (@ajtheladplummy) reported 8 minutes ago from Middlesbrough, England

  @virginmedia Advertises the best fastest and most reliable internet you can get but all you get is buffering. Tried to call support team all you get is automated options, please select your option blah blah and all you get is we will send you a link. I want to speak to a human!

• 
  Mark Armstrong (@mark001282) reported 11 minutes ago from Stainton and Thornton, England

  @virginmedia It's been going on for 8 weeks. I'm going to document this all and put it online for everyone to see how poor you have been. It's so stressful and you are doing nothing to help

• 
  rachel (@rachsclarke) reported 14 minutes ago from Middlesbrough, England

  @virginmedia Thanks, do you have an ETA of when you’re issue will be resolved? Many of us could of purchased this game with a different streaming service if we knew you would be having the same issues with red button as per usual

• 
  SimonMorrisonPeacock (@simonmp68) reported 21 minutes ago from Thornaby-on-Tees, England

  @virginmedia @Virgin I have received a reply which advises me that query won’t be dealt with or further replied to immediately. I am desperately trying to hold it together here,please please can you help me sort this out.

• 
  Victoria barry (@VictoriaBarry82) reported 22 minutes ago from Sunderland Bridge, England

  @virginmedia Yes that’s fine, I offered to send it back but I was told to use it until the call was listened to. Can you check on the progress of the complaint

• 
  SimonMorrisonPeacock (@simonmp68) reported 25 minutes ago from Thornaby-on-Tees, England

  @virginmedia I need some advice and help regarding an urgent issue yet keep getting blocked at every turn. Real good customer service for a longtime customer. Needs sorting

• 
  Gary Nolan (@gaznolan) reported 29 minutes ago from Stockton-on-Tees, England

  @virginmedia fully and reasonably, the agent response was "oh okay" and put the phone down. How do I make a formal complaint about the atrocious service you guys offer? (2/2)

• 
  Jason N Beck (@beck5ter) reported 35 minutes ago from Stockton-on-Tees, England

  @virginmedia I have been one of your customers for years. We have broadband (used constantly) TV (never switched on) Telephone (only Virgin call it)

• 
  James Gilroy (@JamesGilroy) reported 37 minutes ago from Yarm, England

  @cyclingbetting @virginmedia Had a similar issue before Christmas. One of their engineers came out, changed router cable and some settings on router. Works champion now

• 
  Currie.peter (@Curriepeter1) reported 39 minutes ago from Stockton-on-Tees, England

  @virginmedia why is the internet so slow and buffering every day I’m pay for a service that’s not fit suitable

• 
  Tanya ❤️🤍 (@Tanya_M_S) reported 44 minutes ago from Sunderland Bridge, England

  @virginmedia sky red button not working again. 😕 sort it out 🤬😡😡😡😡

• 
  Dave (@davedome) reported 45 minutes ago from Darlington, England

  @virginmedia any issues in the DL3 area? Broadband crashed about 10mins and hasn't been back on since.

• 
  Simon Clayton (@SiClayton) reported 46 minutes ago from Stockton-on-Tees, England

  Hi @02 @virginmedia has all the allocated of @peterkay_co_uk tickets been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

• 
  Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported 48 minutes ago from Middlesbrough, England

  @virginmedia No estimated fix time. Just tells me there is a problem in my area which is affecting my service. I already know that.

• 
  Shaun Calvert (@Shaunelious) reported 53 minutes ago from Redcar, England

  @virginmedia Or asking what outcome they want. Anyway, not long after I get a text saying a technician is coming out that I haven’t agreed to and if I’m not home when they come it’ll cost £25. So I have to call up to cancel that and was then told I can’t add to my complaint….

• 
  SimonMorrisonPeacock (@simonmp68) reported 53 minutes ago from Thornaby-on-Tees, England

  @virginmedia I have tried phoning and am being passed from pillar to post on chat. I have no services. I’m housebound and cannot do anything. I’ve asked for help as suggested and am receiving none. Very unhappy

• 
  ben (@benrelton) reported 54 minutes ago from Hartlepool, England

  Broadband is down in our area, but can’t register loss of service on the website - just won’t work. Any ideas? @virginmedia

• 
  Jason N Beck (@beck5ter) reported 57 minutes ago from Stockton-on-Tees, England

  Question?? how long before Virgin Media shuts down your email if you leave them?? @VirginMediaCorp

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Miles (@milesc2003) reported 57 seconds ago

  @virginmedia Hi again Virgin, why does it look like my engineer appt has been cancelled? And good to know that there is a wider issue in the area.

• 
  Gaz (@R111_Gaz) reported 2 minutes ago

  @palmertrees @Amy_90_x Well, yes, just like people pay for Sky et al. Point is, its normally an extra fee channel, but not this afternoon, any Virgin Media customer can have it.

• 
  Joy Harris (@bengalisgirl) reported 4 minutes ago

  @virginmedia Disgusting service down again tonight message on TV screen saying Network Out Of Range !

• 
  Spike Lawson (@SpikeLawson1) reported 5 minutes ago

  @virginmedia What is it with the total indifference shown by virgin media? Service is down and we get three different timescales to fix it! They have obviously forgotten that we customers pay for their company

• 
  Rebecca Réva (@AvaniEbony666) reported 11 minutes ago

  @virginmedia What about WIFI or does your boss really don't care?? 3 Weeks without proper service complaints many times and nothings been sorted!! If it isn't then I WILL BE LEAVING Without PAYING THE REMAINDER OF CONTRACT (or if I do it'll be £1 with 3rd part debt collection) I ain't happy

• 
  Omur Yeginsu (@futureminds) reported 17 minutes ago

  @TezzaBelle88 @virginmedia Hi, I have frequent problems with @virginmedia I am hoping to do same . They are very difficult and outdated with their services .

• 
  Clare Mackenzie (@SillymumClare) reported 19 minutes ago

  @markrmifsud @virginmedia Please provide details of the actual issue @virginmedia as it is clearly serious. Estimated fix in my area is now June 1st. That would be 5 days without broadband. Please don't reply from a script. Honesty and accountability are required for disruption on this level. Thank you.

• 
  Ollie McManus (@OliverGMcManus) reported 24 minutes ago

  Took five hours and eight minutes to get @virginmedia to uphold a basic consumer right. Contract successfully cancelled (eventually) but have to raise a separate complaint to get a refund for the seven weeks without internet. An ice cold drink is calling.

• 
  markrmifsud (@markrmifsud) reported 25 minutes ago

  @virginmedia Its now showing that it should be fixed at 13:05 today. Fast approaching 2 days of no service

• 
  Shelton (@CBTwizard) reported 26 minutes ago

  @OliverGMcManus @virginmedia I was in a pretty similar boat, now they're chasing me for £500 early termination I was fed up with the poor reliability, then lost full connection, lost income (WFH), them pushing the fix dates over a month no service. Left to BRSK, never had an issue, far cheaper, far better.