Virgin Media outages and service status in Stockton-on-Tees, England

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Darlington, Hartlepool, Middlesbrough, Billingham, and Redcar.

City	Problem Type	Report Time
Stockton-on-Tees	TV	2 days ago
Darlington	Wi-fi	4 days ago
Hartlepool	Wi-fi	4 days ago
Middlesbrough	TV	5 days ago
Middlesbrough	E-mail	6 days ago
Middlesbrough	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

• 
  Mark Walker (@mark770) reported 49 seconds ago from Stockton-on-Tees, England

  @virginmedia An area outage with something your end caused my issue (no bband) to flag as being resolved at your end. That was not the case in slightest (still without bband) and the tech appt this morning being cancelled but no notification

• 
  James Gilroy (@JamesGilroy) reported 3 minutes ago from Yarm, England

  @cyclingbetting @virginmedia Had a similar issue before Christmas. One of their engineers came out, changed router cable and some settings on router. Works champion now

• 
  Victoria barry (@VictoriaBarry82) reported 4 minutes ago from Sunderland Bridge, England

  @virginmedia M125, it’s terrible, it’s always going down, if we are both wfh we need to turn any devices off to be able to use our work laptops

• 
  Mat⚙ (@NotEnoughTECH) reported 14 minutes ago from Ingleby Barwick, England

  Hey @virginmedia what's your support email address in the UK? Your website is absolutely useless in that regard

• 
  Paul Jacques (@pauljacques83) reported 22 minutes ago from Sunderland Bridge, England

  Been in my new house 13 day and for the third time tomorrow I have a @virginmedia technician coming out to 'fix' my wifi. Fingers crossed this one actually takes and it's third time's the charm

• 
  Terry Chapman or FBH (@TerryFBH) reported 22 minutes ago from Yarm, England

  @virginmedia I look forward to receiving your offer regarding the complaints that I already made and have still not received a response. I suppose you could consider this a further complaint that your complaints process is inadequate.

• 
  Chloe (@chlowilson__) reported 23 minutes ago from Redcar, England

  Virgin media wifi is down again.. surprise, surprise

• 
  SimonMorrisonPeacock (@simonmp68) reported 24 minutes ago from Thornaby-on-Tees, England

  @virginmedia I’m using a lot of data trying to sort this out as no internet. I feel like I’m going mad. Your company says ask us for help during these difficult times yet I have and have been treat really shabbily. I’m so frustrated and angry please help me

• 
  Peter 🐈🎸🕹️🍺♈ (@PeteYourDoom) reported 24 minutes ago from Hartlepool, England

  @virginmedia It was working fine, then went off and came back but the hub was flashing green quite quickly. When it renegotiates it's usually slow and steady green flash but this was really quick

• 
  Matt Greenfield-Westcott (@WheezyRider44) reported 26 minutes ago from Nunthorpe, England

  @virginmedia But this has gone on for months, not days or weeks. It can't be that difficult to identify the problem and find a solution.

• 
  Hannah (@HannMarieRose) reported 36 minutes ago from Middlesbrough, England

  @virginmedia midway through the last episode of #SilentWitness and my virgin decides to go down, couldn't of timed it better if you tried 😫😫

• 
  Gary Nolan (@gaznolan) reported 38 minutes ago from Stockton-on-Tees, England

  @virginmedia fully and reasonably, the agent response was "oh okay" and put the phone down. How do I make a formal complaint about the atrocious service you guys offer? (2/2)

• 
  Danny Taylor (@DannyTaylorDT) reported 40 minutes ago from Middlesbrough, England

  Every single championship midweek fixtures, there’s always an issue with the red button. They either forget to turn the game on or instead they’ve now managed to put the wrong commentary on. Sort it out @virginmedia @SkyFootball. Wrong commentary on the Boro game

• 
  JAKE (@TownsJake) reported 43 minutes ago from Darlington, England

  @virginmedia No i just been disconnected so this is another 2 hours wasted, i just want to cancel my services now

• 
  Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported 43 minutes ago from Middlesbrough, England

  @virginmedia No estimated fix time. Just tells me there is a problem in my area which is affecting my service. I already know that.

• 
  CoreLegal (@Core_Legal) reported 46 minutes ago from Stockton-on-Tees, England

  Our phone lines and internet are down at our Wakefield office at the moment due to a national Virgin media issue. We have been advised that this is trying to be rectified as soon as possible and when we have an update from them we will update our social media platforms.

• 
  steven lambert (@stelambert1977) reported 51 minutes ago from Thornaby-on-Tees, England

  @virginmedia why is the red button not working tonight for sky sports?

• 
  Michael Wicks (@wicks_michael) reported 52 minutes ago from Middlesbrough, England

  @virginmedia what’s going on with your website unable to access via my O2 or Vodafone mobile network. No problems with any other websites 😡

• 
  Mark Walker (@mark770) reported 54 minutes ago from Stockton-on-Tees, England

  @virginmedia My issue is bband been down since Thursday night and Friday a tech visit for this morning between 8 and 12. Due to an outage at your end, the visit was incorrectly cancelled as your records showed as "now fixed". We didn't find this until contacting yourselves after 12 today

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 56 minutes ago from Redcar, England

  @virginmedia @dakotafiction Same here ts10, broadband is down, your status says no issues!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  I_AM_SG (@Mrs_SGee) reported 9 minutes ago

  @virginmedia Please can someone tell me why my daughter (heavily pregnant and working from home) and is an existing customer, has moved into a new a new house (on a main road) 4 wks ago only to be told today that the engineer booked (weeks ago) has cancelled! 1/2

• 
  Vishal Vaghjiani (@VaghjianiV23409) reported 9 minutes ago

  @virginmedia You already have all my details from the multiple complaints I’ve raised. I can DM you, but every time I do I get fobbed off and told to wait again. I’m not going back into DMs if the outcome is just more delays. This needs an actual resolution, not another loop of waiting.

• 
  kevin cox (@kevin_cox9211) reported 11 minutes ago

  @virginmedia I need help the call centre person isn't helping and won't listen. Can't get on to account a replacement box that was ordered is now not been ordered.

• 
  Oliver Brown (@EmilienJoel) reported 16 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV26 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Russ (@rusblake) reported 18 minutes ago

  @virginmedia offering new customers a package for £86 a month yet they want to charge existing customers £144 to renew for the same package. Remind me why I should be a loyal customer for another 2 years please? #martinlewis

• 
  David-Leroy Sellers (@LeroyDLS) reported 19 minutes ago

  @virginmedia Basically I’ve had to stop working and have been medically signed off work for the last few months. - As such, I haven’t yet been able to pay my bill and wondered if there is any help available- I should be back at work in the next few much but I’m really struggling financially

• 
  Deleted (@deleteduser2007) reported 19 minutes ago

  @virginmedia @LutzSchueler @O2 now I’ve got some guy called Dinesh who claims to be a complaints manager who doesn’t understand my complaint at all who is wasting time I asked for your resolutions team to contact me!!!

• 
  TheShannimal (@TheShannimal_) reported 20 minutes ago

  Maybe not. Internet is down for a second day running. At least @virginmedia aren’t trying to double the price of our monthly broadband if we stay with them… oh wait, they are.

• 
  bread (@breadtoastiee) reported 21 minutes ago

  @virginmedia There's been no sudden power loss that could cause corruption or any factors like that, every other recording available on the box is perfectly watchable, and the recording was complete (as mentioned above). It seems to only be those 3 channels that closed that i'm having issues

• 
  Just Be Retro (@JustBeRetro) reported 22 minutes ago

  @virginmedia Virgin Media Outage Update - ID: F012142483 We're pleased to tell you this issue is now fixed. Best wishes, the Virgin Media Team But it not been fixed