Virgin Media Outage Report in Stockton-on-Tees, England
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The latest reports from users having issues in Stockton-on-Tees come from postal codes TS18, TS19, TS17 and TS20.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Darlington, Hartlepool, Stockton-on-Tees and Middlesbrough.
| City | Problem Type | Report Time |
|---|---|---|
 Darlington |
TV | |
| Hartlepool |
Internet | |
| Hartlepool |
Internet | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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I🍭
(@mxhdyyy) reported
from
Sunderland Bridge, England
@virginmedia fix the WiFi you mugs
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Just me in it
(@Cannygang4) reported
from
Middlesbrough, England
@AF3WT @BBC Would love @virginmedia to be able to contact @virginmedia to cancel my sports/footy channels on @virginmedia which is now not available on @virginmedia. I have tried 3 times today @virginmedia
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Rev Graham Dobinson
(@grahamdo) reported
from
Hartlepool, England
@virginmedia yet again virgin media is down.
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Danny Taylor
(@DannyTaylorDT) reported
from
Middlesbrough, England
@DrussSkilgannon Don’t know mate I didn’t play after what happened in the qualifier. It’s a problem between EA and Virgin Media apparently
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia NHS workers on the front line speaking to a manager on the phone and your staff have hung up on me!!!! Need a call back immediately before my contract finishes as 12am tonight!!! What a way to treat your NHS workers in this pandemic #foul
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Ami
(@ami9463) reported
from
Egglescliffe, England
@virginmedia I need help!!!!
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia I appreciate how stretched you must be but I am a key worker and for over a week jow I an unable to contact you to sort out my tv problem. Hours on phone,via app and web still not solved. Can’t watch tv properly need it sorting pronto please.
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˥ ∀ W
(@bettercallmal) reported
from
Middlesbrough, England
The country is on lockdown and Virgin Media has been going down all day. Would hate to work for customer service right now.
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rachy roo roo
(@rachyrooroo1) reported
from
Redcar, England
@virginmedia hi there is any of your call centres open n I’m not a happy customer
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Just me in it
(@Cannygang4) reported
from
Middlesbrough, England
@mrlamb11 @virginmedia @prodnose I have rang twice this morning. I select option 1 and it diverts to call back WTF. Bring back Grandstand
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Kate Baucherel
(@KateBaucherel) reported
from
Billingham, England
@virginmedia It’s been going off intermittently for weeks. I’ve been blaming the devices in the house and changing every cable. You even sent me a new router. Every drop in service resets adapters and loses video calls.
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Lee Bell
(@lebell83) reported
from
Sunderland Bridge, England
Why is @virginmedia internet so poor. It’s like having dial up back
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Jay rix
(@shreklandpony84) reported
from
Billingham, England
@virginmedia can you explain to me why I still can't access fifa20 ultimate team . This is still a ongoing problem since Friday
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Lisa Harvey
(@lumpss) reported
from
Billingham, England
Virgin media down 😡
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia I want my tv service sorting. Just not good enough despite current situation. Second time this fault has occured and fed up of being told “working on it” get it fixed or I leave
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Robert-Andrew Tamkin
(@RobertTamkin94) reported
from
Stockton-on-Tees, England
@RMT3N @virginmedia @FortniteGame @SkyUK I’m actually moaning about a service I pay for but I mean it’s not you pays for my bills I do, so piss off keyboard warrior 👏🏻👏🏻👏🏻
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Holgate69
(@Holgate69) reported
from
Middlesbrough, England
Here’s a thought. Those poor folk stick in hospital at the moment. No visitors allowed but still been charged #Extortionate amounts for #TVServices How about these companies waiving fees as a goodwill gesture during extremely difficult times #NHS #VirginMedia ##SkyTv
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Drake
(@LiamMDrake) reported
from
Redcar, England
@virginmedia are you going to fix this issue surrounding the routers blocking access to Fifa / EA sports
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wayne burnett
(@wanaldinho) reported
from
Middlesbrough, England
@virginmedia come on guys internet still not working in Middlesbrough
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|Jamie|MightyRaider
(@RaiderOnMixer) reported
from
Redcar, England
@virginmedia is having problems nationwide by the looks of it , which means I stream tonight unless it is sorted by time I start my usual streams
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🏆👀
(@BazLion420) reported
@virginmedia U were doing works in my area last week and my internet has been shocking ever since. Were no problems before..
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Jeanette Griggs
(@jeanettegriggs) reported
@virginmedia It’s every time it’s windy. There must be an issue with a service unit or something
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Sriram
(@SriramSsundar) reported
@virginmedia I have had issues with VM broadband for past 2 months & everytime with greatest difficulty I reach VM cust care to only hear that everythings fine, wasted lots of time already, just please cancel customer number: 877825501, thanks
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seanhannam
(@seanhannam) reported
@virginmedia I should bill you for loss of earnings. The priority boosters we’ve asked for still haven’t arrived, so I can’t access the wi-fi in my office. Your old service worked well - why, when I upgrade and choose to remain, do I get a worse wi-fi signal and even worse customer service?
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Mike Williams
(@sw61964) reported
@virginmedia what is wrong with broadband and tv in HA4 please. Service down for over 12 hours. This is becoming more frequent. Fast speeds no good if you’ve got no service. 3 of us trying to work from home of Vodafone data because Virgin is out.
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Nick Grubb
(@njg330) reported
@virginmedia why is it impossible to speak to anyone. The broadband service for the street where I live has been down for about 10 hours. No help from anyone. Please advise.
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Paul Terry
(@PaulTerry_photo) reported
@virginmedia @PaulineW35 Incredible use of the copy and paste feature for your tweet and seemingly all replies…. Maybe some actual personable care for customers would go a long way. Instead customers are left frustrated while other profit from inflated prices on selling sites. Awful from you and @O2
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Alchemy in the UK
(@alchemyintheuk) reported
@virginmedia @Ofcom So no...no support. By all means get your most senior manager to call me- it is only approaching 12 months since the original request of a manager callback @ofcom
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Richard Beenham
(@RickBeenham) reported
@virginmedia Internet very slow to non-existent this morning in SW15. Can’t do my work. Are you able to offer any info please?
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Mark Pinkerton 💙🚴♂️ 🇺🇦
(@markpink) reported
@DustinBowdidge @The1Silky Sadly still out here in Kings Cross but @virginmedia engineers have been spotted last night but to no effect as yet. Status stills says 16.35 last night as fix! No texts all week.