Virgin Media Outage Report in Stockton-on-Tees, England
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The latest reports from users having issues in Stockton-on-Tees come from postal codes TS16, TS18 and TS17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Hartlepool, Stockton-on-Tees, Darlington and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
TV | |
| Middlesbrough |
Internet | |
| Hartlepool |
Wi-fi | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
TV | |
| Hartlepool |
TV |
Community Discussion
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Virgin Media Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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pete wilson
(@wilsopw) reported
from
Stockton-on-Tees, England
@virginmedia what the hell is going on with my broadband and WiFi, its been dropping on an hourly basis currently on hold with your call centre for 30 mins listening to your crap music!
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James Poole
(@JamesPoole10) reported
from
Redcar, England
@virginmedia appalling in Redcar. No service all afternoon on Broadband & TV. I've lost 2 hours work. Phoned the call centre. Minimum recompense if any by the sounds of it.
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Tori Gill
(@Tweeter_Tori) reported
from
Darlington, England
The @virginmedia broadband has been crap today!
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Bowman
(@ItsBowmanTV) reported
from
Stockton-on-Tees, England
55 quid a month and virgin media constantly going down. Glad I’m out of contract 🙃🙃
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@maureenbo @TheOnlyElChazmo @virginmedia Since changing my router I have been getting what I pay for, its brilliant now, can't believe they endure so much pain because of a crap router that they should have changed years ago
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Andrew Dallin.
(@adallin) reported
from
Darlington, England
@virginmedia internet was down last night I got an email to day that it was fixed late on about half eleven yet today is up and down again. It's not good enough why is it not working, yet again? (DL1)
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?
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Carlos Spicyweiner
(@Toonhero) reported
from
Hartlepool, England
@virginmedia I have spent 25 mins on the phone trying to change my package, I was being transferred to an account specialist and you have hung up on me, I suggest you now contact me before I cancel my entire package. Customer service is shocking.
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Stephanie Breckon
(@stephbreckon) reported
from
Hartlepool, England
@virginmedia there appears to be a problem with my wifi, I wouldn’t normally care but I’m working from home and have an online class at 3pm
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia absolute pathetic excuse of a mobile phone network, constantly missing important phone calls and being disconnected. Nowhere near as reliable as primary network EE. Not even worth the free unlimited sim card you’ve given me.
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Hannah🌼
(@HHannahJohnsonn) reported
from
Hartlepool, England
not even surprised #virginmedia WiFi is down fully, literally cuts out every day
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Robin Hood
(@Robin_Hoodsband) reported
from
Croxdale, England
@virginmedia @BAFTA Your service is a sham good for nothing
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Richard Baker
(@richarddbaker) reported
from
Darlington, England
.@virginmedia broadband down. Seems to happen quite a lot!!
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Tori Gill
(@Tweeter_Tori) reported
from
Darlington, England
@Super_Secretary @virginmedia What a right pain. My 3G is crap too.
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Stephen Angell
(@swangell) reported
from
Stockton-on-Tees, England
@virginmedia several recent calls to my landline informing me that my broadband would be disconnected within 24 hours, press 1 etc.. I put the phone down as this is surely a scam?
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June Hurst 🐈🦊🌷🌻🌾
(@juneh49) reported
from
Nunthorpe, England
@virginmedia I cannot get help cancelling a package I did not want. I tried online & phone. 3 hrs to speak to someone. Transferred once. Second transfer cut off. Nobody phoned me back.
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June Hurst 🐈🦊🌷🌻🌾
(@juneh49) reported
from
Nunthorpe, England
3 hours trying to cancel a sports package I do not want @virginmedia and I then get cut off. I’m not a happy customer
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Clive Conway
(@13thDukeofWmbm) reported
from
Middlesbrough, England
Anyone having broadband connection issues with @virginmedia in Middlesbrough? Nightmare trying to get through to em.
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Carlos Spicyweiner
(@Toonhero) reported
from
Hartlepool, England
@virginmedia All sorted, no longer a customer.
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Andrew Dallin.
(@adallin) reported
from
Darlington, England
@virginmedia hi I want to know how long is left on a mobile I have with you I was text a link that doesn't work and you never answer the phone how can I resolve?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Swagat Sourav
(@swagatsourav) reported
@virginmedia I did manage to call your customer service after being on hold for 45 mins . Post that he promised me to call back in 30 mins and it's now 24 hours . Why do you have customer service then or may be this is a company wide culture
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Mum On A Mission
(@MumOnAMission3) reported
@colinrimmer7 @virginmedia Doesn't help that more yrs at the local school are isolating than in (my 2 are in the few that are in!) so running live (unrecorded) lessons. Suspect the school has a different ISP but loads of kids will now have missed the lessons that they are actually required to attend...
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Rick Crichton
(@crites46) reported
@redfragglepigs @virginmedia It's an impossible situation, my wife is on the phone to them now and the person just refuses to help or put my wife through to the correct people. I understand people have to read notes etc but they have a screen with all her details on, but they still are unable to put her onto
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Becki
(@bex_1210) reported
@virginmedia Your service really is appalling! The installation didn’t happen because the construction team hadn’t done the right thing! Installation was booked back in for yesterday and surprise surprise it didn’t happen again because the construction work still hasn’t been done correctly!
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stephane
(@SteDigital13) reported
@virginmedia even a lower speed today, 13mbps instead of 200mbps of my contract, this has been an on going issue for weeks, could you do something about it?
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Helen
(@helenlouise2702) reported
@virginmedia I have no broadband and cannot get through to anyone. Nobody replying on chat support and been on hold on the phone for ages
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Anthony John Hawken
(@tonyhawken) reported
@virginmedia Awful Internet again. Internet keeps cutting out. Have had to reset the router twice within 20 minutes. Not good if you are having to do online lessons.
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Cunbobs
(@cunbobs) reported
@virginmedia Are you going to help yourselves now? Really, what on earth are you doing? I have notified the authorities about you dishing out people's information FYI. How you just don't care I can't understand.
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Mr Bovine Jovi
(@JoviBovine) reported
Not only do Virgin Media have the worst coverage they also just decided to not let me into my emails after 15 years and make it IMPOSSIBLE TO CONTACT ANYONE @virginmedia
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TS
(@tomstevens17) reported
@virginmedia hey I need help, im trying to sign up with yourselves but eavh time keep getting knocked back with delays, told people will call back next week 3 times now... never had a call back?!