Virgin Media Outage Report in Stockton-on-Tees, England
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The latest reports from users having issues in Stockton-on-Tees come from postal codes TS16, TS18 and TS17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Hartlepool, Stockton-on-Tees and Darlington.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
TV | |
| Middlesbrough |
TV | |
| Middlesbrough |
Internet | |
| Hartlepool |
Wi-fi | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
TV |
Community Discussion
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Virgin Media Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia Tried this, 3 days to reply per message. Pathetic really, good customer service could compensate for poor phone service but I don’t get either. I get the VM sim for free with my package, I’d rather pay an extra £20 a month elsewhere to make sure I don’t miss important calls
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Bradley Osborne
(@Bradley_19_) reported
from
Hartlepool, England
@RunnerVi @virginmedia Use their email/live support found on their website.
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|Jamie|MightyRaider
(@RaiderOnMixer) reported
from
Redcar, England
@virginmedia is having problems nationwide by the looks of it , which means I stream tonight unless it is sorted by time I start my usual streams
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˥ ∀ W
(@bettercallmal) reported
from
Middlesbrough, England
The country is on lockdown and Virgin Media has been going down all day. Would hate to work for customer service right now.
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Lisa Harvey
(@lumpss) reported
from
Billingham, England
Virgin media down 😡
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia I appreciate how stretched you must be but I am a key worker and for over a week jow I an unable to contact you to sort out my tv problem. Hours on phone,via app and web still not solved. Can’t watch tv properly need it sorting pronto please.
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Holgate69
(@Holgate69) reported
from
Middlesbrough, England
Here’s a thought. Those poor folk stick in hospital at the moment. No visitors allowed but still been charged #Extortionate amounts for #TVServices How about these companies waiving fees as a goodwill gesture during extremely difficult times #NHS #VirginMedia ##SkyTv
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wayne burnett
(@wanaldinho) reported
from
Middlesbrough, England
@virginmedia come on guys internet still not working in Middlesbrough
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Hayley Jenkins
(@HayleyJenkins21) reported
from
Darlington, England
@virginmedia your website will not let me into your account to do a speed test (our broad band is getting slower and slower). It won’t let me reset the password and instead gets stuck in a loop resetting the reset password- absolutely infuriating. Had this problem four years now!
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia Gone through apps,web,hours on phone even my nieces partner who works for you but system down. I am really getting annoyed
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄
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Lee Bell
(@lebell83) reported
from
Sunderland Bridge, England
Why is @virginmedia internet so poor. It’s like having dial up back
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clare williams
(@ClareSweep1957) reported
from
Sunderland Bridge, England
@virginmedia I thought sky was bad...well I’m about to go back to them
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Robert-Andrew Tamkin
(@RobertTamkin94) reported
from
Stockton-on-Tees, England
@RMT3N @virginmedia @FortniteGame @SkyUK I’m actually moaning about a service I pay for but I mean it’s not you pays for my bills I do, so piss off keyboard warrior 👏🏻👏🏻👏🏻
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia I want my tv service sorting. Just not good enough despite current situation. Second time this fault has occured and fed up of being told “working on it” get it fixed or I leave
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.
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I🍭
(@mxhdyyy) reported
from
Sunderland Bridge, England
@virginmedia fix the WiFi you mugs
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clare williams
(@ClareSweep1957) reported
from
Sunderland Bridge, England
@virginmedia Iv had problems for 4 days,impossible to contact you so will be moving back to sky
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Rev Graham Dobinson
(@grahamdo) reported
from
Hartlepool, England
@virginmedia yet again virgin media is down.
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Kate Baucherel
(@KateBaucherel) reported
from
Billingham, England
@virginmedia It’s been going off intermittently for weeks. I’ve been blaming the devices in the house and changing every cable. You even sent me a new router. Every drop in service resets adapters and loses video calls.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Debbie Murphy
(@debbiem2480) reported
@virginmedia still only 32% signal, intermittent WiFi, not good enough, need to work!!!!!
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archer
(@archersarge) reported
@peteradcock8 @virginmedia Its because they only want you money and don't give a f about the service or you custom.
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Canvasmadness 🌐
(@BoxmadPlant) reported
@virginmedia Doesn't work
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..
(@msfigglegiggle) reported
@virginmedia Yes I am a new Customer, install was meant to take place 24th Feb but that never happened. I moved into a new build house which is meant to be virgin ready, several neighbours have virgin but apparently there's a construction issue with my install. No one can tell me anything.
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Robert Shepperson
(@sheppooo) reported
@virginmedia Hi, I regraded my package in Jan, to another ultimate ooomph bundle. I've tried ringing multiple times to ask where my upgraded TiVo boxes were to be told I wasn't eligible and then have the phone put down on me three times after being on the phone for over 30 mins !
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Nelly🦦
(@isitnoela) reported
Wow so i have an essay due in 12 hours and virgin media decides to **** up my internet
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Richard Hayes
(@PurpleHayesUK) reported
@virginmedia Have run it several times over last 3 days. Now says issue with on demand service which is not my issue. I feel I have already completed all the regular fault finding steps. How do I log a fault? Phone route doesn’t offer option without 1 hour wait
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Graham Meakin
(@MeakinGraham) reported
@MyWakefield As long as it’s not virgin media they have a monopoly in my area appalling service but fast until it goes wrong then they don’t care because you cannot get more than 4 mega with anyone else
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pipsy
(@cobaltcatcat) reported
@virginmedia No phone for 4 months. Came to fix. Worked a week. Haven’t used for 4 years as just can’t be bothered with virgin service. Broad band glacial and awful- finally after many refund of my money for no service over a year of awful someone tells me on oldest box. Rubbish service.
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Daniel
(@DjrReid) reported
Does anyone else's virgin media go down every night at around the same time?