Virgin Media outages and service status in Stockton-on-Tees, England

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Darlington, Hartlepool, and Billingham.

City	Problem Type	Report Time
Middlesbrough	Internet	2 days ago
Middlesbrough	Internet	2 days ago
Middlesbrough	Internet	3 days ago
Middlesbrough	E-mail	6 days ago
Stockton-on-Tees	Internet	7 days ago
Middlesbrough	Phone	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

• 
  Gary Nolan (@gaznolan) reported 6 minutes ago from Stockton-on-Tees, England

  @virginmedia fully and reasonably, the agent response was "oh okay" and put the phone down. How do I make a formal complaint about the atrocious service you guys offer? (2/2)

• 
  AllpointsTV - Jamie (@AllpointsTV) reported 7 minutes ago from Guisborough, England

  @virginmedia so trying to get an engineer to fix my 1gb internet after days of it running at sub 200mb and disconnecting at midnight it’s now been off for over a day . I just kept being told try again in one hour

• 
  Mark Walker (@mark770) reported 7 minutes ago from Stockton-on-Tees, England

  @virginmedia My issue is bband been down since Thursday night and Friday a tech visit for this morning between 8 and 12. Due to an outage at your end, the visit was incorrectly cancelled as your records showed as "now fixed". We didn't find this until contacting yourselves after 12 today

• 
  Daniel Thompson (@Danielson_1991) reported 7 minutes ago from Hartlepool, England

  @virginmedia I honestly can't deal with being passed around departments again. The problem is the WiFi is weak upstairs and I'm paying for a product thats not fit for service. You advertise intelligent pods to boost connections, all I want is to order one to resolve the issue.

• 
  Chloe (@chlowilson__) reported 12 minutes ago from Redcar, England

  Virgin media wifi is down again.. surprise, surprise

• 
  Drew W 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DAWUK17) reported 16 minutes ago from Harrogate Hill, England

  @virginmedia down again !? Got to be the worst service going

• 
  Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported 20 minutes ago from Middlesbrough, England

  @virginmedia @justwearmasks Instead of employing robots in your impossible to contact call centres and ripping of the public for your shareholders, set up a proper system of customer care which is accessible, helpful, considerate and capable of fixing customer problems quickly and competently.

• 
  Peter 🐈🎸🕹️ (@PeteYourDoom) reported 29 minutes ago from Hartlepool, England

  @virginmedia Waiting on the Medallia survey as the engineer was fab. Want to make sure he gets recognition for his good service

• 
  rachel (@rachsclarke) reported 31 minutes ago from Middlesbrough, England

  @virginmedia can you confirm your sky sports red button will be working tonight for the Boro match as there is always problems with it, as if it’s not I’ll purchase the match with a different provider instead. Plenty of notice here for an 19:45 kick off

• 
  Liam Batey (@LiamBatey4) reported 37 minutes ago from Middlesbrough, England

  @virginmedia what the hell is problem with Wi-Fi ??? It’s been off for three days wtf

• 
  RACHEL BULLOCK (@RBullockITV) reported 41 minutes ago from Eaglescliffe, England

  Hey @virginmedia your WiFi down yet again, third time this week. I’m in TS16 but suspect we are not alone #virginmediadown

• 
  The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported 42 minutes ago from Stockton-on-Tees, England

  @virginmedia DM me so I can give contact details. Don’t think it would cause a problem but I’d worry about affecting neighbours services or possible future services should we come back to you.

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 45 minutes ago from Redcar, England

  @virginmedia It's working now. Just would have been good to have been informed and kept in the loop that there was an issue being worked on, the status page was useless, stating no issues!

• 
  Mark Webster (@MarksWeb41) reported 46 minutes ago from Darlington, England

  @virginmedia Trying to get in touch with the uk Virgin service that I still want to report a server fault because I getting no new message despite I ran 5 test e-mail that it’s did send successfully & I getting nothing no downloaded new message as it’s had not been undelivered at all. Fault?

• 
  Louise Donaldson (@Loulameg) reported 49 minutes ago from Stainton and Thornton, England

  Having an absolute nightmare with @virginmedia on the phone since Thursday and still no further forward, the staff literally just tell you anything to get you off the phone. Anyone know how I make an official complaint? We’ve had no services for days now

• 
  Terry Chapman or FBH (@TerryFBH) reported 49 minutes ago from Yarm, England

  @virginmedia Why does your organisation make it so difficult to raise a complaint? Please advise with whom I may raise this.

• 
  Victoria barry (@VictoriaBarry82) reported 50 minutes ago from Sunderland Bridge, England

  @virginmedia Out of contact & another £8 was added. My account for the free booster another complaint was logged. But no one has called me back. Can u DM me to have a look into this

• 
  Warren Baister 🇬🇧 (@WarrenBaister) reported 51 minutes ago from Sunderland Bridge, England

  @virginmedia my WiFi is terrible. So slow and it’s meant to be the fastest. Regretting the switch at the minute

• 
  Victoria barry (@VictoriaBarry82) reported 54 minutes ago from Sunderland Bridge, England

  @virginmedia M125, it’s terrible, it’s always going down, if we are both wfh we need to turn any devices off to be able to use our work laptops

• 
  Hannah (@HannMarieRose) reported 54 minutes ago from Middlesbrough, England

  @virginmedia midway through the last episode of #SilentWitness and my virgin decides to go down, couldn't of timed it better if you tried 😫😫

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  m a t t (@weyland76) reported 8 minutes ago

  .@virginmedia my TV box will not record anything. Every recording says "recording failed due to a technical issue" but I have no idea what that issue is?

• 
  Chris Love (@chrislove_89) reported 8 minutes ago

  @andy_mac21 @virginmedia You’re right Andy, just a couple of responses from “Core Claim Support” which clearly isn’t affiliated with the actual company and is some spammer/scammer trying to get me to DM them my details. They don’t care.

• 
  Vicky (@CityVicks) reported 9 minutes ago

  @virginmedia Hi @virginmedia it’s happened again, all devices wiped out. Wtf is going on

• 
  pxk (@paynexkillerYT) reported 10 minutes ago

  Internet is down AGAIN. @virginmedia

• 
  Jags Arthurson (@JagsArthurson) reported 18 minutes ago

  WARNING I've had the dreadful new @virginmedia 360 box imposed on me (Virgin updated box without my consent and wiped all my recordings) With the old (36) box, to go to an alphabetical list of recordings was ONE button press With the 360 box it's FOURTEEN!!! Truly awful

• 
  Brett Williams (@brettwill82) reported 21 minutes ago

  @virginmedia @skytv don’t seem to be having this issue on there platform? Come on @virginmedia I’ve paid my subscription for the channel and I cannot see the tv listings

• 
  🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿Big Bad Wolf🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@BigBadWolf137) reported 21 minutes ago

  @trapdoor456 @virginmedia I tried, after 3 months of bullshit, it was brought into my house behind my fryer as this was and i quote ' the only place it can go' They may have sorted themselves out by now but I have heard mixed reviews so make sure to have the option to cancel

• 
  Jan (@geminicat7) reported 22 minutes ago

  🛜 I’m safely back from the dentist’s 😷 (only a 6 monthly check-up and all was well) but now our internet is down and not likely to be resolved until 17:30! @virginmedia 👋 I can’t afford to use up all my mobile data chatting on social media so I’ll see you when if it’s sorted!

• 
  Sleepy (@Sleepyteacher3) reported 27 minutes ago

  @virginmedia Hello! I still haven’t had an activation email to be able to watch TNT through HBO App. I have TNT in my package. I have chatted on live chat to different people who keep saying ‘wait 24 hours for email’. 24 hours later… no email! Getting no support😔

• 
  Wolf of X (@WolfofX) reported 27 minutes ago

  In 2003, Stan Beaton lost his wife, Ruby, to stomach cancer. Before she passed away, she had recorded the voicemail greeting for their home telephone. It was an ordinary message to anyone else, but to Stan it became the last recording of her voice. For more than a decade, he kept that voicemail safe. He even stayed with the same phone company because he feared changing providers might erase it. Whenever he missed Ruby, he would call his own home just to hear her say, "Sorry, at the moment, Stan and Ruby are not available..." For him, those few seconds were enough to bring her close again. Then, in December 2014, a network upgrade accidentally deleted the recording. Stan was heartbroken. He later said it felt like losing his wife all over again. Believing there was nothing left to lose, he contacted Virgin Media and asked if there was any way to recover it. What followed was something no one expected. Eleven telecommunications engineers spent three days searching through backup systems for a single deleted audio file. They described it as looking for a needle in a haystack, but they refused to give up. They found it. Instead of simply returning the recording, BBC Radio Leeds arranged a surprise during an interview with Stan. As Ruby's familiar voice filled the room once again, he broke down in tears. "That's her. Wonderful. Wonderful." The company later gave Stan permanent copies of the recording on a CD so he would never have to fear losing it again. It wasn't just a recovered voicemail. It was the return of the last words he could still hear from the woman he loved, a voice that had waited silently for years until someone cared enough to bring it back.