Virgin Media

Virgin Media Outage Report in Stockton-on-Tees, England

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The latest reports from users having issues in Stockton-on-Tees come from postal codes TS19 and TS17.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stockton-on-Tees, England 02/07/2026 07:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Darlington, Middlesbrough, Stockton-on-Tees, Hartlepool, Newton Aycliffe, Spennymoor and Redcar.

Loading map, please wait...
City Problem Type Report Time
United KingdomDarlington TV
United KingdomMiddlesbrough Internet
United KingdomStockton-on-Tees Wi-fi
United KingdomMiddlesbrough TV
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • luis70105 Cj . (@luis70105) reported from Middlesbrough, England

    Spend a fortune every month for @virginmedia tv and sky, BT sport and guess what somebody has sold most the games in December to amazon prime , absolutely disgraceful , thanks @virginmedia one unhappy customer. Leaving in the morning , you can count on it. What am I paying for!

  • borolad1965 David Sanderson (@borolad1965) reported from Darlington, England

    @virginmedia we are having severe broadband issues in Darlington area this weekend. I'm in DL3 9 area. Other postcodes DL1 as well having issues. Logged with faults and advised it would be sorted 10.10pm yesterday. STILL off this morning and no texts. Please advise.

  • jimmyhadman James Hadman (@jimmyhadman) reported from Stockton-on-Tees, England

    @tescomobile hi guys, really unhappy with service earlier today - exchanges @Tesco Clubcard vouchers to use towards a new Phone for my son, but now I’ve been told I can’t use the vouchers towards a purchase, only deduct from my own bill. @virginmedia here I come!

  • nickeyley Eee-lee (@nickeyley) reported from Billingham, England

    @virginmedia Don't worry about it chief I'll ring customer services tomorrow 👍🏼

  • rosssimpson Ross William (@rosssimpson) reported from Darlington, England

    @MiniMosh @virginmedia Also not working in DL1 @virginmedia please sort this :-)

  • ami9463 Ami (@ami9463) reported from Egglescliffe, England

    @virginmedia I need help!!!!

  • DannyTaylorDT Danny Taylor (@DannyTaylorDT) reported from Middlesbrough, England

    After winning 37/37 in the Newcastle #ePL across the groups and the playoffs, I lose in the semi finals and won’t be at the grand final. Hard to describe the conditions I’ve just had to play in due to EA’s issue with Virgin Media, but this really has broken me

  • adam_mcclelland Adam McClelland (@adam_mcclelland) reported from Stainton and Thornton, England

    Hazel from customer relations at @virginmedia. Rude. Obstructive and defensive! Scare mongering into staying with Virgin! Glad I called instead of my 78yr old grandfather!

  • DannyTaylorDT Danny Taylor (@DannyTaylorDT) reported from Middlesbrough, England

    @AndyP5693 @ConnorBagan @virginmedia Yeah I checked it, problem in the area, estimated fix by 15:00 💩

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @15minutegamer @virginmedia These go from when it's actually due and not from when it was paid which in my opinion is stupid. Yet I just get this message to say that and I've not even had an ebill.

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Great so it seems to be a day of running on data today as @virginmedia apparently have "broadband issues" AGAIN 🙄

  • Digital_Den15 Den Butler (@Digital_Den15) reported from Egglescliffe, England

    @virginmedia Except if your an existing customer, then it's still £68 a month.

  • DannyTaylorDT Danny Taylor (@DannyTaylorDT) reported from Middlesbrough, England

    @DrussSkilgannon Don’t know mate I didn’t play after what happened in the qualifier. It’s a problem between EA and Virgin Media apparently

  • LiamMDrake Drake (@LiamMDrake) reported from Redcar, England

    @virginmedia are you going to fix this issue surrounding the routers blocking access to Fifa / EA sports

  • nickeyley Eee-lee (@nickeyley) reported from Billingham, England

    @virginmedia You can't even get my name right. It literally says it on my account. Absolutely basic customer service and you can't even do that properly. Shit company with shit service and useless customer support.

  • wicks_michael Michael Wicks (@wicks_michael) reported from Middlesbrough, England

    @virginmedia Yeh had to call customer support not amused no TV, Phone or Broadband in our area. Engineer on route 😡

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    So I get a text off @virginmedia to say my service will be suspended due to a missed payment, I haven't even received a bill! 😡

  • chrisblewitt85 Chris Blewitt (@chrisblewitt85) reported from Darlington, England

    @virginmedia been on hold for 50 minutes waiting to renew to a lesser deal than a new customer can get, online, with the click of a button! Think your customer service needs some Oomph!

  • theJamesWillson James Willson (@theJamesWillson) reported from Hartlepool, England

    @virginmedia ...just received a letter from VM saying there is nothing they can do re the Virgin TV Go app not working...and here's me thinking it was part of my deal🤔

  • Poddddddd Jamie Gilbey (@Poddddddd) reported from Stockton-on-Tees, England

    @virginmedia It’s not internet related. If it was the all my other devices would have an issue. Tried on numerous occasions to reset the router but it hasn’t fixed the problem. It’s going to need an engineer.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • pauldinning Paul Dinning (@pauldinning) reported

    @NadineDorries @virginmedia @O2 Please just stop making this **** up. You know fine well that’s not what happened. #TorySleaze

  • derge12 Zeboostef (@derge12) reported

    @BorisJohnson @virginmedia @O2 Is that the best you have got after 5 years of toil? A failed economy, bankrupt farmers, fisherfolk, an NHS set up to fail, a workforce unable to pay its bills, & a huge shortage of key workers in essential services. You must be so proud.

  • dazzauk1966 darren c (@dazzauk1966) reported

    @virginmedia @resurp86 Virgin teams do nothing to help just rip you off also staff don’t have a clue what they are doing i know more than them not fit to trade #profitingyanks

  • dazzauk1966 darren c (@dazzauk1966) reported

    @virginmedia i see your keeping roaming charges as the are so why dont you keep tv broadband phone the same to help customers and no im no talking to your incompetent team been with you 18 years no loyalty and im still on old equipment #ripoffvirgin

  • rockminster Mark Rockminster (@rockminster) reported

    @NadineDorries @virginmedia @O2 You idiot.

  • mattj_uk Matt Johnson (@mattj_uk) reported

    @virginmedia Please have someone contact me who is empowered to resolve my issues promptly. I pay for a reliable service, not an intermittently poor service. This is a reasonable request to have a service "provided with due skill" in the Consumer Rights Act.

  • PatrickFife121 Patrick Barrett (@PatrickFife121) reported

    @NadineDorries @virginmedia @O2 You really are as stupid as they say you are.

  • greyfox2000 GreyFox (@greyfox2000) reported

    @virginmedia can you let me know what is going on in the SW20 area of London please? I've had massive intermittent issues for almost 48 hours now and there doesn't seem to be any info anywhere. Also why is your status page down? Very frustrating when you can't even get any info.

  • HelenTu46216163 Helen Tucker (@HelenTu46216163) reported

    @virginmedia you've been double billing me since May! Hours to customer services on the phone - and you've done it again today. How do I get you to stop???

  • sjacko83 Samantha Harman (@sjacko83) reported

    @BorisJohnson @virginmedia @O2 Least of your problems 🙄