Virgin Media Outage Report in Stockton-on-Tees, England
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The latest reports from users having issues in Stockton-on-Tees come from postal codes TS17 and TS18.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Newton Aycliffe, Middlesbrough, Stockton-on-Tees, Darlington, Hartlepool, Spennymoor and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe |
Internet | |
| Middlesbrough |
Internet | |
| Stockton-on-Tees |
TV | |
| Darlington |
TV | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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|Jamie|MightyRaider
(@RaiderOnMixer) reported
from
Redcar, England
@virginmedia is having problems nationwide by the looks of it , which means I stream tonight unless it is sorted by time I start my usual streams
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Holgate69
(@Holgate69) reported
from
Middlesbrough, England
Here’s a thought. Those poor folk stick in hospital at the moment. No visitors allowed but still been charged #Extortionate amounts for #TVServices How about these companies waiving fees as a goodwill gesture during extremely difficult times #NHS #VirginMedia ##SkyTv
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Robert-Andrew Tamkin
(@RobertTamkin94) reported
from
Stockton-on-Tees, England
@RMT3N @virginmedia @FortniteGame @SkyUK I’m actually moaning about a service I pay for but I mean it’s not you pays for my bills I do, so piss off keyboard warrior 👏🏻👏🏻👏🏻
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I🍭
(@mxhdyyy) reported
from
Sunderland Bridge, England
@virginmedia fix the WiFi you mugs
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia I want my tv service sorting. Just not good enough despite current situation. Second time this fault has occured and fed up of being told “working on it” get it fixed or I leave
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Lisa Harvey
(@lumpss) reported
from
Billingham, England
Virgin media down 😡
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Kate Baucherel
(@KateBaucherel) reported
from
Billingham, England
@virginmedia It’s been going off intermittently for weeks. I’ve been blaming the devices in the house and changing every cable. You even sent me a new router. Every drop in service resets adapters and loses video calls.
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˥ ∀ W
(@bettercallmal) reported
from
Middlesbrough, England
The country is on lockdown and Virgin Media has been going down all day. Would hate to work for customer service right now.
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rachy roo roo
(@rachyrooroo1) reported
from
Redcar, England
@virginmedia hi there is any of your call centres open n I’m not a happy customer
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia Gone through apps,web,hours on phone even my nieces partner who works for you but system down. I am really getting annoyed
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Lee Bell
(@lebell83) reported
from
Sunderland Bridge, England
Why is @virginmedia internet so poor. It’s like having dial up back
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia I appreciate how stretched you must be but I am a key worker and for over a week jow I an unable to contact you to sort out my tv problem. Hours on phone,via app and web still not solved. Can’t watch tv properly need it sorting pronto please.
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clare williams
(@ClareSweep1957) reported
from
Sunderland Bridge, England
@virginmedia I thought sky was bad...well I’m about to go back to them
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Rev Graham Dobinson
(@grahamdo) reported
from
Hartlepool, England
@virginmedia yet again virgin media is down.
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clare williams
(@ClareSweep1957) reported
from
Sunderland Bridge, England
@virginmedia Iv had problems for 4 days,impossible to contact you so will be moving back to sky
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Hayley Jenkins
(@HayleyJenkins21) reported
from
Darlington, England
@virginmedia your website will not let me into your account to do a speed test (our broad band is getting slower and slower). It won’t let me reset the password and instead gets stuck in a loop resetting the reset password- absolutely infuriating. Had this problem four years now!
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wayne burnett
(@wanaldinho) reported
from
Middlesbrough, England
@virginmedia come on guys internet still not working in Middlesbrough
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Bradley Osborne
(@Bradley_19_) reported
from
Hartlepool, England
@RunnerVi @virginmedia Use their email/live support found on their website.
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Diane Walker
(@diddlydydys3) reported
@virginmedia My dad has passed away, how do I cancel his account?
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EmZ
(@EmZp25) reported
@BurleyNeo @virginmedia We still got issues 2 weeks later due to a number porting issue for mum, cant wait til october when our contract ends to leave and join @youfibre!
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LV
(@LV13324211) reported
@virginmedia The service status checker reports "We can’t see any issues", however I continue to see frequent intermittent drop outs (I have run the BQM).
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LV
(@LV13324211) reported
@virginmedia Sadly when I ring support they can see that there has been a service outage, but they keep telling me to turn my hub off or perform a factory reset. The issue is still present
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The Marvellous Muttdini 🏴🔰💚🤍💜🇺🇦
(@bigwows) reported
@virginmedia No, it would need to be sent out but we’re waiting to see just how bad the problem is as existing series links seem to be working fine. We also want to watch as much of the saved content as we can so we’ve at least seen it even if we can’t keep it…
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Anth Ridley
(@AnthRidley81) reported
@virginmedia Nope! It’s back on now, so whatever the issue was it was clearly temporary!
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Kirsty McAllister
(@KirstyMcAllis11) reported
@virginmedia do you plan on providing any service to CV3 (Coventry) customers this week!!! First week of half term and no broadband or tv services - brilliant service 😡
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IKEAcupboard
(@IKEAcupboard9) reported
@atbeesley @virginmedia Same for me in ky12, its been so bad recently
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Tester
(@Tester48742551) reported
@virginmedia Hi John. I've been over this with customer service quite a few times now. Via private message, are you able to check the status for me? I was told someone would be in touch asap (as I had spent hours on it by this point) and then never heard back. It's been over a month now.
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r4wrz
(@r4wrztv) reported
@virginmedia The number was ported when active, we we're using the number for a couple of weeks, then it got disconnected for no reason, I keep getting advised to wait 5-7 days for the transfer (twice now).I'm on the phone now and been told to wait 24 hours for a call back from this complaint