Virgin Media outages and service status in Stockton-on-Tees, England

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Billingham, Hartlepool, Darlington, Middlesbrough, and Redcar.

City	Problem Type	Report Time
Stockton-on-Tees	Internet	1 day ago
Billingham	Internet	1 day ago
Hartlepool	Wi-fi	2 days ago
Stockton-on-Tees	Internet	4 days ago
Darlington	Internet	6 days ago
Hartlepool	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

• 
  Terry Chapman or FBH (@TerryFBH) reported 3 minutes ago from Yarm, England

  @virginmedia I look forward to receiving your offer regarding the complaints that I already made and have still not received a response. I suppose you could consider this a further complaint that your complaints process is inadequate.

• 
  rachel (@rachsclarke) reported 9 minutes ago from Middlesbrough, England

  @virginmedia can you confirm your sky sports red button will be working tonight for the Boro match as there is always problems with it, as if it’s not I’ll purchase the match with a different provider instead. Plenty of notice here for an 19:45 kick off

• 
  David Lumb Writer (@LumbWriter) reported 12 minutes ago from Redcar, England

  @virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out

• 
  Victoria barry (@VictoriaBarry82) reported 13 minutes ago from Sunderland Bridge, England

  @virginmedia Out of contact & another £8 was added. My account for the free booster another complaint was logged. But no one has called me back. Can u DM me to have a look into this

• 
  steven lambert (@stelambert1977) reported 18 minutes ago from Thornaby-on-Tees, England

  @virginmedia why is the red button not working tonight for sky sports?

• 
  Paul Corney (@Corney77) reported 22 minutes ago from Darlington, England

  @virginmedia the level of service I’m reviewing from yourselves is disgraceful. None interested in trying to deal with my issue. Just been hung up on AGAIN. Please can someone contact me to help.

• 
  andrea mcdonald (@AndreaAndymac) reported 22 minutes ago from Redcar, England

  @virginmedia No it wasn't. I want to do it when it's convenient for me not virgin media. Thanks for nothing..As well as expecting the customer to do all the work installing the equipment you making the decisions without consultation.Seriously thinking about my 14 day change of mind now.

• 
  Peter 🐈🎸🕹️ (@PeteYourDoom) reported 23 minutes ago from Hartlepool, England

  @virginmedia Waiting on the Medallia survey as the engineer was fab. Want to make sure he gets recognition for his good service

• 
  Big Al H (@AlanHewitt10) reported 26 minutes ago from Stockton-on-Tees, England

  @virginmedia how do you have the front to increase my bills by nearly 20 percent and yet your service has been awful lately. In the morning my tv broadband and landline is going. And my mobile will not be renewed.

• 
  Mark Armstrong (@mark001282) reported 27 minutes ago from Stainton and Thornton, England

  @virginmedia It's been going on for 8 weeks. I'm going to document this all and put it online for everyone to see how poor you have been. It's so stressful and you are doing nothing to help

• 
  Shaun Wathey (@Wathey) reported 38 minutes ago from Sunderland Bridge, England

  @virginmedia how do I make a complaint?

• 
  Simon Clayton (@SiClayton) reported 39 minutes ago from Stockton-on-Tees, England

  Absolutely atrocious service AGAIN from @virginmedia - broadband, TV, telephone - all down and Tuesday is the earliest anybody can be bothered to come out - from one of the largest telecoms companies in the UK 😡😡😡

• 
  Drew W 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DAWUK17) reported 40 minutes ago from Harrogate Hill, England

  @virginmedia down again !? Got to be the worst service going

• 
  steven lambert (@stelambert1977) reported 40 minutes ago from Thornaby-on-Tees, England

  @virginmedia why is the red button for the football not working? #virginmedia

• 
  Gary Nolan (@gaznolan) reported 42 minutes ago from Stockton-on-Tees, England

  @virginmedia hey virgin media - when I'm told a final figure on my account and find out the agent lied and gave me a higher figure and then your complaint team tell me not to worry it'll be sorted. My contract finished on 30/3 but you've still taken a full month's payment (1/2)

• 
  ben (@benrelton) reported 43 minutes ago from Hartlepool, England

  Broadband is down in our area, but can’t register loss of service on the website - just won’t work. Any ideas? @virginmedia

• 
  Warren Baister 🇬🇧 (@WarrenBaister) reported 46 minutes ago from Sunderland Bridge, England

  @virginmedia There isn’t any reported problems in my area but mine is very ‘hit and miss’ at the moment. I’ll go for periods where nothing will upload/download at all

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 57 minutes ago from Redcar, England

  Our broadband in TS10 has been down all day, the status page says no issues, but self test says there is no connection @virginmedia - is this related to the issues at Roseberry Square, Redcar, and when will it be resolved. So far no communication from you!

• 
  Roy1986UTB (@roytomo1970_roy) reported 59 minutes ago from Stockton-on-Tees, England

  @virginmedia I've been on hold four 1hr 20 mins. I need to cancel my account. Please reply

• 
  Currie.peter (@Curriepeter1) reported 59 minutes ago from Stockton-on-Tees, England

  @virginmedia why is the internet so slow and buffering every day I’m pay for a service that’s not fit suitable

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RogerSmithUpInThisBitch (@JustAnAlienOk) reported 6 minutes ago

  @virginmedia @derekscotia Why is the internet down everywhere? No connection at all

• 
  Adam Kieran Fellows (@fellowska) reported 11 minutes ago

  @virginmedia and just as I bloody expected, phone gets put down. Absolutely a ******* joke. Been waiting for you to get back to me since Thursday on WhatsApp, your bot can’t put me through to an agent either. Disgraceful customer service

• 
  3DeePee (@3DeePee) reported 12 minutes ago

  @virginmedia any news on broadband and TV being down it’s been like 5 hours now

• 
  Laura Vince (@lauravince1) reported 17 minutes ago

  @VirginMediaIE upgraded mobile as im a existing customer but have been sent a new number and sim card for the phone. Will my existing virgin media sim not work?

• 
  Chip Lewis (@crispinlewis) reported 21 minutes ago

  @virginmedia , trying to contact you to cancel, downgrade or renew contract?! It’s urgent anyone going to answer phone?! Web chat doesn’t work! What is going on?!

• 
  Liam Simpson (@Liamjsimpson97) reported 24 minutes ago

  @virginmedia Just DM’d but don’t bother replying if you have no power to impact anything and are just going to give me a customer service response.

• 
  CliveR (@CliveR39) reported 25 minutes ago

  Are @virginmedia aware of phone and tv recording outage London SE9 ? No landline and no access to recording or playback.

• 
  Andy (@AndyRunningman) reported 26 minutes ago

  @virginmedia how long is the wait for customer services. Been on hold for 30mins. Have a problem with my tv box. Non of the diagnostics works. Been like it for weeks. Loosing the will to live trying to fix it!

• 
  londonswa (@TRFCSW19) reported 27 minutes ago

  @virginmedia your engineer came yesterday and lied about someone coming today to solve an issue he couldn’t fix. Now your online booking system not working. Been on hold for an hour now trying to speak to someone. Still no WiFi. Great way to treat a customer of 20years

• 
  🌸Anne-Marie🌸 (@Anne_Marie_2) reported 27 minutes ago

  @SkyNews He’s the equivalent of Virgin Media Customer Services, he’s going to have to be ousted out unceremoniously, lanced like a growth only to be replaced by another globalist traitor