Virgin Media

Virgin Media Outage Report in Stockton-on-Tees, England

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The latest reports from users having issues in Stockton-on-Tees come from postal codes TS16, TS18 and TS17.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stockton-on-Tees, England 12/01/2025 17:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Hartlepool, Stockton-on-Tees, Darlington and Redcar.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough TV
United KingdomMiddlesbrough Internet
United KingdomHartlepool Wi-fi
United KingdomStockton-on-Tees Internet
United KingdomMiddlesbrough TV
United KingdomHartlepool TV

Community Discussion

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Virgin Media Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @maureenbo @TheOnlyElChazmo @virginmedia Since changing my router I have been getting what I pay for, its brilliant now, can't believe they endure so much pain because of a crap router that they should have changed years ago

  • 13thDukeofWmbm Clive Conway (@13thDukeofWmbm) reported from Middlesbrough, England

    Anyone having broadband connection issues with @virginmedia in Middlesbrough? Nightmare trying to get through to em.

  • KatieDouglas93 𝓓𝓸𝓾𝓰𝓵𝓪𝓼 (@KatieDouglas93) reported from Middlesbrough, England

    Imagine trying to enjoy a football with buffering every 2 minutes virgin media is ****

  • juneh49 June Hurst 🐈🦊🌷🌻🌾 (@juneh49) reported from Nunthorpe, England

    @virginmedia I cannot get help cancelling a package I did not want. I tried online & phone. 3 hrs to speak to someone. Transferred once. Second transfer cut off. Nobody phoned me back.

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @TheOnlyElChazmo @maureenbo @virginmedia I got £50 for 8 weeks of crap internet at the start if the lockdown but I had to fight for it Best thing all Virgin customers can do is replace the Superhub 3.0, its even a crap doorstop, solved so many if my issues and now I actually have range on my WiFi

  • KatyL1981 Katy (@KatyL1981) reported from Darlington, England

    Virgin media down again!! #FFS #virginmedia

  • HHannahJohnsonn Hannah🌼 (@HHannahJohnsonn) reported from Hartlepool, England

    not even surprised #virginmedia WiFi is down fully, literally cuts out every day

  • juneh49 June Hurst 🐈🦊🌷🌻🌾 (@juneh49) reported from Nunthorpe, England

    3 hours trying to cancel a sports package I do not want @virginmedia and I then get cut off. I’m not a happy customer

  • JamesPoole10 James Poole (@JamesPoole10) reported from Redcar, England

    @virginmedia appalling in Redcar. No service all afternoon on Broadband & TV. I've lost 2 hours work. Phoned the call centre. Minimum recompense if any by the sounds of it.

  • timypeg Tim Pegden (@timypeg) reported from Middlesbrough, England

    Help needed. Why won’t my Ethernet port on my power line adataper have a successful connection to my network switch? (Have virgin media hub) #networking #tplink #virginmedia #ukbroadband

  • richarddbaker Richard Baker (@richarddbaker) reported from Darlington, England

    .@virginmedia broadband down. Seems to happen quite a lot!!

  • wilsopw pete wilson (@wilsopw) reported from Stockton-on-Tees, England

    @virginmedia what the hell is going on with my broadband and WiFi, its been dropping on an hourly basis currently on hold with your call centre for 30 mins listening to your crap music!

  • ItsBowmanTV Bowman (@ItsBowmanTV) reported from Stockton-on-Tees, England

    55 quid a month and virgin media constantly going down. Glad I’m out of contract 🙃🙃

  • Emrah48974877 Emrah (@Emrah48974877) reported from Redcar, England

    @virginmedia Internet down in ts10 area

  • Robin_Hoodsband Robin Hood (@Robin_Hoodsband) reported from Croxdale, England

    @virginmedia @BAFTA Your service is a sham good for nothing

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia absolute pathetic excuse of a mobile phone network, constantly missing important phone calls and being disconnected. Nowhere near as reliable as primary network EE. Not even worth the free unlimited sim card you’ve given me.

  • Tweeter_Tori Tori Gill (@Tweeter_Tori) reported from Darlington, England

    The @virginmedia broadband has been crap today!

  • Tweeter_Tori Tori Gill (@Tweeter_Tori) reported from Darlington, England

    @Super_Secretary @virginmedia What a right pain. My 3G is crap too.

  • adallin Andrew Dallin. (@adallin) reported from Darlington, England

    @virginmedia internet was down last night I got an email to day that it was fixed late on about half eleven yet today is up and down again. It's not good enough why is it not working, yet again? (DL1)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • arifdedat Arif Dedat (@arifdedat) reported

    Absolutely appalling service from @virginmedia Promised an upgrade to a better broadband speed and now retracted from it. Internet connection very poor but think there’s nothing wrong with their router!

  • SwC227 SwC (@SwC227) reported

    @virginmedia I’ve tried the link to sign in and it says it’s timed out?

  • AGWood89 Anthegg (@AGWood89) reported

    @virginmedia worst broadband provider i have ever had! 1-2 days of no internet EVERY month!

  • nadlique68 NadLique68 (@nadlique68) reported

    @virginmedia checking in my loss of service from 2pm on the 25/09/2022 #nowifi

  • StevenPatchett7 Steven Patchett (@StevenPatchett7) reported

    @virginmedia @Virgin The Internet appears to be back on again, but that's alarming that I had issues in this way so quickly after installation.

  • MikeWaxman1 Mike Waxman (@MikeWaxman1) reported

    @virginmedia If you mean the page from the screenshot above, well I've clicked the link to be updated by text, so assuming that's it then I've registered. What you haven't answered is where I go to terminate for your non-performance of our contract.

  • toma_madalina84 Madalina Toma (@toma_madalina84) reported

    @virginmedia my internet is down since early morning. I was supposed to do some work today but I’m struggling. Any Wi-Fi issues at DD1 3BH?

  • jim_wild Jim Wild (@jim_wild) reported

    @virginmedia No. No updates. Just been left hanging. Called that number 3 times last week and TBH, if I call that number again I have little confidence of getting a solution. Can this be escalated and someone reach out to me please?

  • CripCrusad3r The Crippled Crusader 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@CripCrusad3r) reported

    So @virginmedia are saying there's an area outage in my area that will *hopefully* be fixed by Tuesday. Outrageous given the amount of money they charge.

  • Kwig1 KWig1 (@Kwig1) reported

    @alex_nelu @virginmedia @O2 We have the same problem with our O2 signal too. Same company so obviously linked to the same issue👍👍