Virgin Media outages and service status in Stockton-on-Tees, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Stockton-on-Tees, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 21, 6:30 PM GMT+1.
- Internet (33%)
- Wi-fi (33%)
- TV (13%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
The latest reports from users having issues in Stockton-on-Tees come from postal codes TS18 and TS19 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 21: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Darlington, Hartlepool, Billingham, and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough
|
Internet | 4 hours ago |
|
Stockton-on-Tees
|
Wi-fi | 2 days ago |
|
Middlesbrough
|
Internet | 2 days ago |
|
Middlesbrough
|
Internet | 10 days ago |
|
Darlington
|
Wi-fi | 11 days ago |
|
Stockton-on-Tees
|
TV | 14 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England@virginmedia great service NOT! Called yesterday to disconnect and was blatantly given incorrect information by the chat agent. Had a call today from another retention agent asking how he could resolve the issues so I explained what happened. (1/2)
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๐๐ ๐๐ ๐๐๐ฅ๐ค๐ ๐ ๐ง๐๐ป (@john_watson_) reported from Redcar, EnglandOur broadband in TS10 has been down all day, the status page says no issues, but self test says there is no connection @virginmedia - is this related to the issues at Roseberry Square, Redcar, and when will it be resolved. So far no communication from you!
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steven lambert (@stelambert1977) reported from Thornaby-on-Tees, England@virginmedia why is the red button not working tonight for sky sports?
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AllpointsTV - Jamie (@AllpointsTV) reported from Guisborough, England@virginmedia Yes , and it says no issues and then asks to check my equipment , this test says there is an issue with my equipment and I should check again in 24 hours so an engineer can be arranged . This has now been saying check back in an hour for the last two hours
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Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS ๐ (@citamo) reported from Middlesbrough, England@virginmedia @justwearmasks Instead of employing robots in your impossible to contact call centres and ripping of the public for your shareholders, set up a proper system of customer care which is accessible, helpful, considerate and capable of fixing customer problems quickly and competently.
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Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS ๐ (@citamo) reported from Middlesbrough, England@virginmedia Ok. I clicked on a link which advises that the problem will hopefully by fixed by 8.40 tonight. Hardly satisfactory but at least itโs better than knowing nothing. Thanks for your help.
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Louise Donaldson (@Loulameg) reported from Stainton and Thornton, EnglandHaving an absolute nightmare with @virginmedia on the phone since Thursday and still no further forward, the staff literally just tell you anything to get you off the phone. Anyone know how I make an official complaint? Weโve had no services for days now
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia Iโm using a lot of data trying to sort this out as no internet. I feel like Iโm going mad. Your company says ask us for help during these difficult times yet I have and have been treat really shabbily. Iโm so frustrated and angry please help me
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โธโโถโพโผ โโธโถโโโโ (@CraigScanlon86) reported from Middlesbrough, England3 weeks and 2 engineers later and the broadband outage between the hours of 6 and 9 continues, absolute useless from @virginmedia next steps unless engineer 3 can fix this tomorrow is #ofcom and seeing if we can switch providers ๐
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David Lumb Writer (@LumbWriter) reported from Redcar, England@virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out
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Drew W ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@DAWUK17) reported from Harrogate Hill, England@virginmedia down again !? Got to be the worst service going
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JAKE (@TownsJake) reported from Darlington, England@virginmedia No i just been disconnected so this is another 2 hours wasted, i just want to cancel my services now
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Warren Baister ๐ฌ๐ง (@WarrenBaister) reported from Sunderland Bridge, England@virginmedia Yes unable to use it. Wireless is very poor and was great during the first couple of weeks. Uploading is very hot and miss. Not happy considering Iโm paying for fast broadband. My phone rarely connects to it unless Iโm fairly close to the router. This canโt be right
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Shaun Calvert (@Shaunelious) reported from Redcar, England@virginmedia Red button for virgin, which I know isnโt true as Iโve used it before. I asked to raise complaints several times to which they just ignored before eventually saying they would raise one. He then said it was raised. Never known a complaint raised without someone describing itโฆ
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Shaun Wathey (@Wathey) reported from Sunderland Bridge, England@virginmedia how do I make a complaint?
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Simon Clayton (@SiClayton) reported from Stockton-on-Tees, EnglandAbsolutely atrocious service AGAIN from @virginmedia - broadband, TV, telephone - all down and Tuesday is the earliest anybody can be bothered to come out - from one of the largest telecoms companies in the UK ๐ก๐ก๐ก
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Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England@beardedian @VirginMediaCorp Then again I wouldn't expect anything less from Virgin Media. The only thing that is stopping me leaving them is losing my emails. Going to look into an alternative solution to that problem tomorrow
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rachel (@rachsclarke) reported from Middlesbrough, England@virginmedia Thanks, do you have an ETA of when youโre issue will be resolved? Many of us could of purchased this game with a different streaming service if we knew you would be having the same issues with red button as per usual
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๐๐ ๐๐ ๐๐๐ฅ๐ค๐ ๐ ๐ง๐๐ป (@john_watson_) reported from Redcar, England@DanWalk32531219 @virginmedia Just checked at 2am, finally back up again, though poor speeds on a speed test, hopefully will improve by the morning ๐ค
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andrea mcdonald (@AndreaAndymac) reported from Redcar, England@virginmedia as per usual the red button not working AGAIN the amount I pay you each month should provide me with a much much better service than this. What are you doing??????
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Mercer (@Merse2506) reported@virginmedia Its happen8ng again tiday buffering, tbis channel has failed what is goingnon? Tnere is notbing 9n my network except my phone and i am pato g fie Virgins fastest download speed. This is shocking service.
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manpreet johar (@59snoopy) reported@My My virgin 3.0 hub is showing a red light and the internet is not working! I have tried switching the hub of and allowing it to cool, I have tried a factory reset but still nothing? I am trying to login to my Virgin media account to resolve the issue BUT
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Boss (@Boss24785) reportedNo way that the internet is STILL down, it has been over 13 ******* hours virgin media wtf
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Lee Hustle Malone (ACC INACTIVE/NOT MONITORED) (@MaloneHustle) reported@heavyspoilers I think Virgin Media is down mate donโt sweat it.
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Therese (@Tesz) reported@virginmedia your services including your chat and your agents are hopeless. Please can I have an email address for a formal complaint about repeated loss of service
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stufaz (@FazStuart) reported@ChrisWales61 @virginmedia Theyre awful
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LA Saw OASIS! ๐งก ๐ถ (@lelly401) reported@sme30 @virginmedia @NetflixUK Bloody hell. Would have been easier to cancel Netflix! ๐คฆ Maybe try and upgrade on ur box and see if Netflix now comes as standard with upgrades.... Then cancel the stand alone one? ๐ฌ๐คท
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Ben Jacques (@Benjacques2024) reported@virginmedia My TV and broadband has been down since 11am? Any idea whats going on?
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Daniel Goble (@danielgoble) reported@mobily_uk @virginmedia The whole point is to just get you locked into another deal. You threaten to switch and then they lower it and hope you fall for it...all while they try to upsell **** TV packages that nobody wants.
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Daniel Goble (@danielgoble) reported@mobily_uk @virginmedia The whole point is to just get you locked into another deal. You threaten to switch and then they lower it and hope you fall for it...all while they try to upsell **** TV packages that nobody wants.