Virgin Media

Virgin Media Outage Report in Stockton-on-Tees, England

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The latest reports from users having issues in Stockton-on-Tees come from postal codes TS16, TS18 and TS17.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stockton-on-Tees, England 11/26/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Hartlepool, Stockton-on-Tees, Middlesbrough, Darlington and Redcar.

Loading map, please wait...
City Problem Type Report Time
United KingdomHartlepool Wi-fi
United KingdomStockton-on-Tees Internet
United KingdomMiddlesbrough TV
United KingdomHartlepool TV
United KingdomStockton-on-Tees TV
United KingdomMiddlesbrough Internet

Community Discussion

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Virgin Media Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia Both crap waste of a poll

  • davebakey David Bakewell (@davebakey) reported from Nunthorpe, England

    @virginmedia @BT I tried. It was quite clear that you see no problem in putting my bill up by 325% I gave numerous chances to fix it, you just weren’t interested and now MY only interest is to tell as many people that will listen how bad @virginmedia is. I’ve already left so no going back now.

  • Emfozz Emma (@Emfozz) reported from Middlesbrough, England

    @virginmedia I've already filled the form out online for a complaint

  • davebakey David Bakewell (@davebakey) reported from Nunthorpe, England

    @lostinpost @virginmedia @virginmedia bad service never ceases to amaze. Got letter to say mobile plan is ending and I’ll be moved to new one. Extra £9 for 1Gb extra data & 1000 more mins when I don’t use what I get now. CS shocking too. I’m out. Bye Bye. #AwfulCompany @bt outperforms you with everything

  • davebakey David Bakewell (@davebakey) reported from Nunthorpe, England

    @virginmedia @BigbadJohnny34 This must be the exception not the rule. My own experience is dreadful. Poor Cust service. Shameless hike in fees for no benefit. Several friends have had to leave as they didn’t get what they were promised. 3 words spring to mind. POT, KETTLE & BLACK.

  • Freddiefarkle freddie farkle (@Freddiefarkle) reported from Stockton-on-Tees, England

    @virginmedia Just seen this ..not really useful I and I suspect thousands of others just want to be able to downgrade or cancel online either by firm filling or live chat (or even quick response emails) .

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    ******* bullshit when @virginmedia charge u “disconnection fees” they started at £181 then down to £59 because they can’t supply ur new build with their broadband,I’m not cancelling contract u are! sort this out instead of charging ur customers for ur supply issues #bullshit

  • Danielson_1991 Daniel Thompson (@Danielson_1991) reported from Hartlepool, England

    @virginmedia Yeah, appears there's issues with all services until at least 1255 this afternoon

  • davebakey David Bakewell (@davebakey) reported from Nunthorpe, England

    @virginmedia @liamgreene Good luck with @virginmedia customer services. Their phone lines to that dept are about as reliable as their broadband service. #DropsAllTheTime #AwfulService

  • Freddiefarkle freddie farkle (@Freddiefarkle) reported from Stockton-on-Tees, England

    @beardedian @virginmedia It is about time changes to package or cancel etc should be online

  • Paulhut20013625 Hutchy (@Paulhut20013625) reported from Sunderland Bridge, England

    @bt_uk why has my internet speed slowed down just as we @virginmedia digging up the street 🤔

  • davebakey David Bakewell (@davebakey) reported from Nunthorpe, England

    @virginmedia @lostinpost DC - perhaps you or your manager should call the CS team on 789 as a mystery customer. You might begin to understand what a liability to the @virginmedia organisation they are.

  • AutonomyCounsel Fay Brown #projectsnowball (@AutonomyCounsel) reported from Egglescliffe, England

    ... @virginmedia don't ask us to fix your problems, we're paying you for YOUR SERVICES, not the other way round!

  • davebakey David Bakewell (@davebakey) reported from Nunthorpe, England

    @virginmedia @virginmedia JGS - You can do nothing. You have no access to my account as you often say. You will tell me to call CS on 789 and therein starts the problem. They offer service they can’t or won’t deliver. They are rude. Other than that, read my comments & tweets for detail.

  • davebakey David Bakewell (@davebakey) reported from Nunthorpe, England

    @virginmedia @hickeydave1 I’m no longer interested in your complaints code, after all you weren’t interested in my complaint when it occurred. I’ve left and see no further satisfaction to be gained from your process. I will get huge satisfaction from telling anyone who will listen how poor @virginmedia is

  • davebakey David Bakewell (@davebakey) reported from Nunthorpe, England

    @UberGeekFanboy @virginmedia This must be the exception not the rule. My own experience is dreadful. Poor Cust service. Shameless hike in fees for no benefit. Several friends have had to leave as they didn’t get what they were promised. 3 words spring to mind. POT, KETTLE & BLACK.

  • Freddiefarkle freddie farkle (@Freddiefarkle) reported from Stockton-on-Tees, England

    @virginmedia I simply want to be able to reduce my cost substantially due to poor change in circumstances online rather than Face long long waiting to chat on a phone .. and online I can double check read anything that's been suggested before proceeding

  • davebakey David Bakewell (@davebakey) reported from Nunthorpe, England

    @nickkingone @virginmedia The @virginmedia customer service and product is definitely the joke

  • Emfozz Emma (@Emfozz) reported from Middlesbrough, England

    @virginmedia I asked for extension on bill on the 13th until the 27th, was told that was sorted, woke up this morning and been cut off, advisor told me the notes say I was told until the 21st which I wasnt & opened and closed my complaint because nothing else will be done

  • davebakey David Bakewell (@davebakey) reported from Nunthorpe, England

    @GameOver0197 @virginmedia @bt_uk This must be the exception not the rule. My own experience is dreadful. Poor Cust service. Shameless hike in fees for no benefit. Several friends have had to leave as they didn’t get what they were promised. 3 words spring to mind. POT, KETTLE & BLACK.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • maisy_minx Maisy Minx (@maisy_minx) reported

    Okay @virginmedia can we sort out these bloody internet issues now please? If it’s not sorted soon I’m going to have to actually speak to my partner or something outrageous like that. Perhaps a board game. The terror. #firstworldproblems

  • ericdegyaw Eric Degyaw (@ericdegyaw) reported

    @virginmedia My Internet is still not working. Very frustrating... trying to complete work and no success.. had to come out to the front to tweet.

  • Phelpsy1973 Phelpsy73 (@Phelpsy1973) reported

    @virginmedia can someone tell me if services are back up in the CV11 area …. It’s been down all day and I still can’t get online ?????

  • runilon Runilon (@runilon) reported

    @virginmedia Its not, broadband not working again in London!

  • bexcatp Becky P (@bexcatp) reported

    @virginmedia This tweet didn’t age well …. Went back down around 4.30pm for me.

  • Footballer_UK_ Stewart Smolarek (@Footballer_UK_) reported

    @virginmedia Still no service in the PA5 area!

  • nicholam82 Nichola (@nicholam82) reported

    @virginmedia more downtime!!! This is just not good enough, your service of late, has been utterly appalling!! 😡😡😡 #VirginMediaoutage

  • damnusename damnusename (@damnusename) reported

    @virginmedia It's down again. And no I haven't checked the service status as I can't reach that site.

  • kamal__ahmed kamal ahmed (@kamal__ahmed) reported

    @virginmedia Internet down again today in RM11. What's going on

  • penkal1992 Lauren Penkal 🖤🤍 (@penkal1992) reported

    @virginmedia Nope not working again what a joke