Virgin Media Outage Report in Stockton-on-Tees, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Stockton-on-Tees come from postal codes TS17 and TS18.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Newton Aycliffe, Middlesbrough, Stockton-on-Tees, Darlington, Hartlepool, Spennymoor and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe |
Internet | |
| Middlesbrough |
Internet | |
| Stockton-on-Tees |
TV | |
| Darlington |
TV | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?
-
June Hurst 🐈🦊🌷🌻🌾
(@juneh49) reported
from
Nunthorpe, England
3 hours trying to cancel a sports package I do not want @virginmedia and I then get cut off. I’m not a happy customer
-
Ashley Wright
(@ashleyhwright) reported
from
Darlington, England
@virginmedia Internet seems to be down on DL3? Any update?
-
June Hurst 🐈🦊🌷🌻🌾
(@juneh49) reported
from
Nunthorpe, England
@virginmedia I cannot get help cancelling a package I did not want. I tried online & phone. 3 hrs to speak to someone. Transferred once. Second transfer cut off. Nobody phoned me back.
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Yes I'm aware, they have just hung up on me again after an hour without even a real person, 6 times now and thats why I was asking for @richardbranson number, your sales guys don't seem to have any issues calling me though #JustSaying
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia can you advise the next time I will be able to receive your broadband for a period of 24 hours or more without it going down? #StayConnected #IfYouCan
-
Stephanie Breckon
(@stephbreckon) reported
from
Hartlepool, England
@virginmedia there appears to be a problem with my wifi, I wouldn’t normally care but I’m working from home and have an online class at 3pm
-
James Poole
(@JamesPoole10) reported
from
Redcar, England
@virginmedia appalling in Redcar. No service all afternoon on Broadband & TV. I've lost 2 hours work. Phoned the call centre. Minimum recompense if any by the sounds of it.
-
Dougy Giro
(@Kai35850650) reported
from
Sunderland Bridge, England
@virginmedia is there a service outage in the SR2 area of Sunderland? My service is usually great, but it’s down currently for me
-
𝗠𝙞𝖼𝗵𝖺𝙚𝗅 𓆤
(@gaussey) reported
from
Redcar, England
@FoolRare @virginmedia Thanks, service status is down and wondered if it was just my hub dying.
-
rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia absolute pathetic excuse of a mobile phone network, constantly missing important phone calls and being disconnected. Nowhere near as reliable as primary network EE. Not even worth the free unlimited sim card you’ve given me.
-
Carlos Spicyweiner
(@Toonhero) reported
from
Hartlepool, England
@virginmedia All sorted, no longer a customer.
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia No errors, never is, yet everyday at least once my net goes off, normally for 10 minutes sometimes for up to 4 or 5 hours, cant remember last time I made it 24 hours with no down time
-
Stephen Angell
(@swangell) reported
from
Stockton-on-Tees, England
@virginmedia several recent calls to my landline informing me that my broadband would be disconnected within 24 hours, press 1 etc.. I put the phone down as this is surely a scam?
-
𝗠𝙞𝖼𝗵𝖺𝙚𝗅 𓆤
(@gaussey) reported
from
Redcar, England
@virginmedia No, everything is fine thanks, the outage only lasted two hours.
-
Carlos Spicyweiner
(@Toonhero) reported
from
Hartlepool, England
@virginmedia I have spent 25 mins on the phone trying to change my package, I was being transferred to an account specialist and you have hung up on me, I suggest you now contact me before I cancel my entire package. Customer service is shocking.
-
Chris Lyons
(@oliverpostgate) reported
from
Darlington, England
@sophiamcoutts @virginmedia Don’t hold your breath. I’ve had an official complaint logged with them since July and am still waiting for a conversation, never mind a resolution #virginmedia
-
Andrew Dallin.
(@adallin) reported
from
Darlington, England
@virginmedia hi I want to know how long is left on a mobile I have with you I was text a link that doesn't work and you never answer the phone how can I resolve?
-
Tori Gill
(@Tweeter_Tori) reported
from
Darlington, England
The @virginmedia broadband has been crap today!
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@AhDeluxe @virginmedia Was it the 10 minute off or the 4/5 hour cut? Never anything inbetween in my experience
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Udit Choudhari
(@ChoudhariUdit) reported
@virginmedia it’s been >1wk without internet and tv. First I was told issue would’ve fixed 7/12, then 9/12 2pm and now 10/12 2pm. I was also told I’ll get updates…. No updates yet and I’ve had to all every time. Is this what you consider good service? #virginmediadown
-
Tina
(@Tina54650089) reported
@virginmedia down again. Both..
-
Stiggy McNasty
(@Stignasty2) reported
@virginmedia The person who arranged the subsequent engineer also took my complaint about stopping my original appointment though poor technical knowledge or poorly designed process, and said someone will call - NOTHING! Is that a Boris J approach or are they busy with a tsunami of complaints
-
Julie Berry
(@voiceoverdiva) reported
No access to email all day. The dollop on the end of the phone at #virginmedia sounded like a bored teenager and couldn't help - handed it to IT apparently a couple of hours ago. Nothing yet. Not holding my breath.
-
Tempest501
(@Waltonata) reported
@NW_92 @virginmedia I'm getting the same issue since 1530.... at LS16
-
Jeff Salmon
(@JeffSalmon) reported
from
Camden Town, England
@virginmedia @virginhelp Most importantly I’ll be grateful if you would answer the issue that I cannot get a human to respond. The only time that there is a human option is when one wants to press the button to leave for Virgin.
-
Tania King
(@taniaking1991) reported
@virginmedia I telephoned and spoke to a member of your team on 21st July. In a recent phone call you agreed I did cancel on that date and now you’re saying I need to be put through to the team to cancel it again and that I owe different amounts of money.
-
tinauk
(@tinauk) reported
@virginmedia hello,just wondering why some tv shows are now showing in narrow screen instead of full screen/widescreen,its offputting,it never used to be like that,whats happened,its been like this for a while now
-
McMoo
(@McMoo_Tweets) reported
Dear @virginmedia you are useless. 3 times you have emailed me to say that you are collecting my equipment and haven't done so, and now you are threating to charge me £40 for not returning it! Wtf. #CustomerService #rubbish
-
⭐️Father Lizmas🌙
(@LizzumsBB) reported
@virginmedia Oh, they are for the most part. Just.. they're still rubbish. I don't want to upgrade the entire package. 100Mbps down is fine. But I am a streamer so a max of 10Mbps is not great. Especially when I average about 7Mbps and so I can't play any online games whilst I stream.