Virgin Media outages and service status in Stockton-on-Tees, England

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Darlington, Stockton-on-Tees, Hartlepool, Billingham, and Redcar.

City	Problem Type	Report Time
Middlesbrough	Internet	7 days ago
Darlington	Wi-fi	8 days ago
Stockton-on-Tees	TV	10 days ago
Darlington	Wi-fi	13 days ago
Hartlepool	Wi-fi	13 days ago
Middlesbrough	TV	13 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

• 
  Jim Gardner 🇪🇺🇺🇦 (@Jim_Gardner_) reported 5 seconds ago from Stockton-on-Tees, England

  @SimonMarksFSN Ironically it's the only streaming service of the latest to launch I considered subscribing to here in the UK because CNN removed itself from Sky and Virgin Media when Warner announced its own streaming platform. I hope it now comes back, although it never left LG's WebOS IPTV.

• 
  SimonMorrisonPeacock (@simonmp68) reported 2 minutes ago from Thornaby-on-Tees, England

  @virginmedia Having a hard time maintaining why I’ve remained so loyal. I’ve been going through a little bad time and ask for help as you publicise only to be treat like a third class citizen. Not happy my problem needs sorting today

• 
  Gary Nolan (@gaznolan) reported 6 minutes ago from Stockton-on-Tees, England

  @virginmedia any chance we'll get reimbursed for the service outage in the TS20 postcode? 2 days we've had a fault

• 
  James Gilroy (@JamesGilroy) reported 6 minutes ago from Yarm, England

  @cyclingbetting @virginmedia Had a similar issue before Christmas. One of their engineers came out, changed router cable and some settings on router. Works champion now

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 6 minutes ago from Redcar, England

  @virginmedia @dakotafiction And still website says no issues!!

• 
  Gary Nolan (@gaznolan) reported 8 minutes ago from Stockton-on-Tees, England

  @virginmedia fully and reasonably, the agent response was "oh okay" and put the phone down. How do I make a formal complaint about the atrocious service you guys offer? (2/2)

• 
  Mark Webster (@MarksWeb41) reported 13 minutes ago from Darlington, England

  @virginmedia Trying to get in touch with the uk Virgin service that I still want to report a server fault because I getting no new message despite I ran 5 test e-mail that it’s did send successfully & I getting nothing no downloaded new message as it’s had not been undelivered at all. Fault?

• 
  Simon Clayton (@SiClayton) reported 13 minutes ago from Stockton-on-Tees, England

  Hi @02 @virginmedia has all the allocated of @peterkay_co_uk tickets been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

• 
  SimonMorrisonPeacock (@simonmp68) reported 13 minutes ago from Thornaby-on-Tees, England

  @virginmedia I need some advice and help regarding an urgent issue yet keep getting blocked at every turn. Real good customer service for a longtime customer. Needs sorting

• 
  Drew W 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DAWUK17) reported 14 minutes ago from Harrogate Hill, England

  @virginmedia down again !? Got to be the worst service going

• 
  Warren Baister 🇬🇧 (@WarrenBaister) reported 15 minutes ago from Sunderland Bridge, England

  @virginmedia Yes unable to use it. Wireless is very poor and was great during the first couple of weeks. Uploading is very hot and miss. Not happy considering I’m paying for fast broadband. My phone rarely connects to it unless I’m fairly close to the router. This can’t be right

• 
  steven lambert (@stelambert1977) reported 17 minutes ago from Thornaby-on-Tees, England

  @virginmedia why is the red button not working tonight for sky sports?

• 
  rachel (@rachsclarke) reported 17 minutes ago from Middlesbrough, England

  @virginmedia You realise we’ve already missed 35 minutes of this 90 minute match? Are you going to be refunding customers due to your inconsistent service

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 20 minutes ago from Redcar, England

  @dakotafiction @virginmedia Just want an eta of when this will be completed or resolved, can't even watch the firestick! It's obviously an issue looking at the amount of comments on Facebook.

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 22 minutes ago from Redcar, England

  @DanWalk32531219 @virginmedia Just checked at 2am, finally back up again, though poor speeds on a speed test, hopefully will improve by the morning 🤞

• 
  Adam Cree (@Arcamede) reported 32 minutes ago from Redcar, England

  @virginmedia are you having any issues in the North East at all? Our Internet has been awful for the past week!

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 37 minutes ago from Redcar, England

  @PandOminous @virginmedia Same here also TS10, no communication from @virginmedia as to whether it's down to the issues in Roseberry Square, and 3 to 4 network vans at the box, a car went in to it apparently. Even just an eta of when service will be restored would help!

• 
  Ryan Wilšon (@Ryan_UTB) reported 43 minutes ago from Stockton-on-Tees, England

  @virginmedia your internet is so bad

• 
  AllpointsTV - Jamie (@AllpointsTV) reported 50 minutes ago from Guisborough, England

  @virginmedia so trying to get an engineer to fix my 1gb internet after days of it running at sub 200mb and disconnecting at midnight it’s now been off for over a day . I just kept being told try again in one hour

• 
  Liam Batey (@LiamBatey4) reported 57 minutes ago from Middlesbrough, England

  @virginmedia what the hell is problem with Wi-Fi ??? It’s been off for three days wtf

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Addy (@iadnan9) reported 3 minutes ago

  @virginmedia @HawtinStewart Reported an issue 2 months ago and only just received a response. The advice given was unhelpful, careless, and frankly unprofessional. The issue is still ongoing with Now being told it could take another 28 days for a follow-up. Completely unacceptable and a waste of time.

• 
  John James (@_kimosabe_) reported 4 minutes ago

  @virginmedia very disappointed with customer service can anyone help me fine out how to contact the CEO many thanks

• 
  M&M (@MZ2346441534028) reported 4 minutes ago

  @virginmedia I've been communicating with VM via X sharing personal details and suddenly they cannot help me , I would seriously avoid #useless #virginmedia #broadband

• 
  Luke (@LUKEQPR94) reported 8 minutes ago

  Has Virgin Media gone down?

• 
  Adam Sowden (@Sowds89) reported 12 minutes ago

  @virginmedia can you help me with an on going issue. I’ve phone 3 times and nobody has fixed the issue. Thanks

• 
  Lee Black (@leeb9972) reported 16 minutes ago

  @virginmedia DD4 , no broadband, red light on router, any issues you are aware of?

• 
  Reformed Prisoner (@formerprisoner_) reported 16 minutes ago

  @virginmedia Next time, do what you promise and you will. Just a shame that you’ve had 3 opportunities to do that with me as a customer and you’ve failed all three times.

• 
  Joshy R 🌒 (@JJRussell95) reported 19 minutes ago

  @virginmedia don’t care about about their vulnerable customers and their Customer service are useless Robots reading off a script @VirginMedia_TV

• 
  jambino (@Jambino6_) reported 20 minutes ago

  @virginmedia YAP YAP “problems in my area yap yap” same problems every week mate, same ****** response on the phone oh I’ll do test blah blah blah. Horrible customer service, horrible wifi 🥱

• 
  gemma kerr (@gemkerr81) reported 21 minutes ago

  @virginmedia Paid to watch the football and have not been able to watch half of it as internet id awful today