Virgin Media Outage Report in Stockton-on-Tees, England
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The latest reports from users having issues in Stockton-on-Tees come from postal codes TS16, TS18 and TS17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Hartlepool, Stockton-on-Tees and Darlington.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
TV | |
| Middlesbrough |
TV | |
| Middlesbrough |
Internet | |
| Hartlepool |
Wi-fi | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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Bowman
(@ItsBowmanTV) reported
from
Stockton-on-Tees, England
55 quid a month and virgin media constantly going down. Glad I’m out of contract 🙃🙃
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@TheOnlyElChazmo @maureenbo @virginmedia I got £50 for 8 weeks of crap internet at the start if the lockdown but I had to fight for it Best thing all Virgin customers can do is replace the Superhub 3.0, its even a crap doorstop, solved so many if my issues and now I actually have range on my WiFi
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𝓓𝓸𝓾𝓰𝓵𝓪𝓼
(@KatieDouglas93) reported
from
Middlesbrough, England
Imagine trying to enjoy a football with buffering every 2 minutes virgin media is ****
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Jason Brown
(@InstantKarmaUK) reported
from
Darlington, England
@virginmedia 4 hours on a text support case for my broadband. Told I'd reached the max devices for WiFi on my superhub 3 at 10 (supports 20+), and told to request a booster using the Connect app at £3/month (which MAY resolve nothing) before the case abruptly ended. I'm FUMING!
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Emrah
(@Emrah48974877) reported
from
Redcar, England
@virginmedia Internet down in ts10 area
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Levi
(@7Tazy) reported
from
Middlesbrough, England
@Zyqlon @virginmedia WiFi down stairs
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@maureenbo @TheOnlyElChazmo @virginmedia Since changing my router I have been getting what I pay for, its brilliant now, can't believe they endure so much pain because of a crap router that they should have changed years ago
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Just Gill
(@Formally_Gill) reported
from
New Marske, England
@virginmedia can you not save your internet outrages for mid week ffs? I hate being a customer.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@brfcsdotcom More than good enough, if you were virgin media I could have guessed at the issue and the fix
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Andy Clarke
(@AndyClarke5) reported
from
Darlington, England
@virginmedia down again in Darlington, DL3. Tried restarting the router and still nothing. Are you aware of it being down?
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Katy
(@KatyL1981) reported
from
Darlington, England
Virgin media down again!! #FFS #virginmedia
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Hannah🌼
(@HHannahJohnsonn) reported
from
Hartlepool, England
not even surprised #virginmedia WiFi is down fully, literally cuts out every day
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Jason Brown
(@InstantKarmaUK) reported
from
Darlington, England
@virginmedia The problem is being dealt with following a text based support case. Thanks!
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pete wilson
(@wilsopw) reported
from
Stockton-on-Tees, England
@virginmedia what the hell is going on with my broadband and WiFi, its been dropping on an hourly basis currently on hold with your call centre for 30 mins listening to your crap music!
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@JohnnyDude1983 @virginmedia The 3rd engineer to visit told me what I need to do and also told me that Virgin Media wont tell me or others what they can do or what the issue is
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Have had this issue since I joined Virgin
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Robin Hood
(@Robin_Hoodsband) reported
from
Croxdale, England
@virginmedia @BAFTA Your service is a sham good for nothing
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Tim Pegden
(@timypeg) reported
from
Middlesbrough, England
Help needed. Why won’t my Ethernet port on my power line adataper have a successful connection to my network switch? (Have virgin media hub) #networking #tplink #virginmedia #ukbroadband
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Andrew Dallin.
(@adallin) reported
from
Darlington, England
@virginmedia internet was down last night I got an email to day that it was fixed late on about half eleven yet today is up and down again. It's not good enough why is it not working, yet again? (DL1)
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Matt Bunnell
(@mattbun) reported
from
Darlington, England
@stompweb @virginmedia I have exactly the same issue in DL1.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tilly's Mum
(@lawes7878) reported
@virginmedia It's happening on Broadband and Wifi. Calls are only ever on wired network. Thought it was when there were 2 people working from home but it's not that 😕
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Carly
(@carly95xo) reported
@virginmedia TV box went down on Friday due to scheduled maintenance in the area which was to last until 5pm. As of today, it is still not working. Keep getting error code '1150'. We tried rebooting, checking the troubleshoot page & calling to no avail. Could you please advise?
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Ali Romanenko
(@ali_warnenko) reported
@virginmedia reduced internet in SW17... website says all is OK but your support team says on the phone there is a known problem which won't be fixed for 1 week and no compensation for a) loss of internet or b) costs to now tether from my phone so I can work...?????
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OldStoic
(@StoicOld) reported
@virginmedia Look I’m not being unreasonable. You have more chance of getting an accurate update than I. Have a word with those at the cliff edge please and get some timescale for resolution.
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Lara McWilliams.
(@McwilliamsMay) reported
as my uncle is now not eating & drinking very little. What a sad state of affairs. Shame on you Virgin Media & shame on you Mcmillan Nurses for not helping these two older people try to fix out their finances. They have used all there savings on getting everything my uncle needs
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mags
(@magsachu) reported
@virginmedia This can't be serious. We were told we were UPGRADED from Residential to Business, only to have a 2nd contract taken out. We contact you in JANUARY and were told it was cancelled. I need to escalate this, please can you help me do this.
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L R
(@RomanenkoLeo) reported
@virginmedia Far from ideal indeed. Outages happen, I get that. However, have raised a complaint on the lack of comms & lack of update via website. Keeping customers informed of known issues should be an easy win. Would appreciate your escalating it up your chain too.
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Ben Hayes
(@bhayes_cricket) reported
@virginmedia I can’t get through to your team to find out, I just get an automated bot who sends a broken link
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Paul Jones Photo
(@PJPhotoDiff) reported
@virginmedia And have now reset the router at least twice and still no network. This has been the case for 3 weeks now. This needs to be fixed @virginmedia !!!
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L R
(@RomanenkoLeo) reported
@virginmedia Oh, and compensation only kicks in for total outage for 48 hours, not intermittent service for 1+ week, apparently. #CommunityFibre looking more tempting by the day.