Virgin Media Outage Report in Stockton-on-Tees, England
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The latest reports from users having issues in Stockton-on-Tees come from postal codes TS18 and TS16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Hartlepool, Stockton-on-Tees, Middlesbrough, Darlington and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Hartlepool |
TV | |
| Stockton-on-Tees |
TV | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Phone | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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Tim Pegden
(@timypeg) reported
from
Middlesbrough, England
Help needed. Why won’t my Ethernet port on my power line adataper have a successful connection to my network switch? (Have virgin media hub) #networking #tplink #virginmedia #ukbroadband
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Emrah
(@Emrah48974877) reported
from
Redcar, England
@virginmedia Internet down in ts10 area
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Jason Brown
(@InstantKarmaUK) reported
from
Darlington, England
@virginmedia The problem is being dealt with following a text based support case. Thanks!
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Just Gill
(@Formally_Gill) reported
from
New Marske, England
@virginmedia can you not save your internet outrages for mid week ffs? I hate being a customer.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@TheOnlyElChazmo @maureenbo @virginmedia I got £50 for 8 weeks of crap internet at the start if the lockdown but I had to fight for it Best thing all Virgin customers can do is replace the Superhub 3.0, its even a crap doorstop, solved so many if my issues and now I actually have range on my WiFi
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@JohnnyDude1983 @virginmedia The 3rd engineer to visit told me what I need to do and also told me that Virgin Media wont tell me or others what they can do or what the issue is
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Matt Bunnell
(@mattbun) reported
from
Darlington, England
@stompweb @virginmedia I have exactly the same issue in DL1.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Is actually my whole street, I can sit and watch every bodies routers resetting and I assume they are having same speed issues as me
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Katy
(@KatyL1981) reported
from
Darlington, England
Virgin media down again!! #FFS #virginmedia
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia @grimegran Im Going to keep replying to all this promoted ads until my internet is fixed, 8 weeks and counting! Terrible routers too, range is embarrassing to be honest and crashes under a pretty minimal load
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@brfcsdotcom More than good enough, if you were virgin media I could have guessed at the issue and the fix
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia @grimegran #Stayconnected the biggest mystery to all Virgin media customers at the moment is how to stay connect to the router and the broadband! Stop promoting ads when your customer service is currently unable to accepts fault reports, 8.5 weeks and counting!
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Daniel Hill
(@DanielHill21) reported
from
Redcar, England
@virginmedia need help
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@maureenbo @TheOnlyElChazmo @virginmedia Since changing my router I have been getting what I pay for, its brilliant now, can't believe they endure so much pain because of a crap router that they should have changed years ago
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Have had this issue since I joined Virgin
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𝓓𝓸𝓾𝓰𝓵𝓪𝓼
(@KatieDouglas93) reported
from
Middlesbrough, England
Imagine trying to enjoy a football with buffering every 2 minutes virgin media is ****
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Levi
(@7Tazy) reported
from
Middlesbrough, England
@Zyqlon @virginmedia WiFi down stairs
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Tried already and you actually made it worse, I put up with for half a day and changed everything back to the better (although still poor and not near what I'm paying for) performance yet you still ask me to buy your tech support service lmfao
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Andy Clarke
(@AndyClarke5) reported
from
Darlington, England
@virginmedia down again in Darlington, DL3. Tried restarting the router and still nothing. Are you aware of it being down?
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Jason Brown
(@InstantKarmaUK) reported
from
Darlington, England
@virginmedia 4 hours on a text support case for my broadband. Told I'd reached the max devices for WiFi on my superhub 3 at 10 (supports 20+), and told to request a booster using the Connect app at £3/month (which MAY resolve nothing) before the case abruptly ended. I'm FUMING!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Duncan Lewis
(@grumpyoldprof) reported
@virginmedia I cannot log on & the password is rejected. This has happened 3 times and I was told by your colleagues that the account was locked without reason on a previous occasion. I cannot log on to change the PAssword when this happens. Can you please help as I use this email 4 business
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paul greenwood
(@paulgreenwood5) reported
@virginmedia not the damn point you cant just do what you want
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🐿️ 🐰 Ritsu 😸 🐶
(@Shadowcatuk) reported
@carvott @virginmedia Yeh I asked Virgins online chat a while back and got told I have to call If online can't be bothered to help someone who wants to reduce bills then I dont really want to deal with them anymore
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jonesy
(@jonesy55069032) reported
@virginhelp Virgin Media are the worst company I have ever dealt with. Won’t let me cancel even though they’ve not upheld their part of the contract. Internet has been intermittent for 6 months yet want to charge me £140 disconnection fee. Warning do not enter into a contract!
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Venkat Raman
(@VRaman77) reported
@virginmedia Subscribed to a premium broadband + mobile UK plan and still can't denied an eSIM for my #Pixel6. Customer care says eSIM only for handset plans. Isn't this discriminatory ? Requesting immediate intervention.
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jonesy
(@jonesy55069032) reported
@virginmedia Had issues dragging on for 6 months + engineer visit with no resolution & your “guarantee” apparently only relates to speed which is ridiculous. Multiple times not had a call back when promised. But because I don’t phone every week for 30 days then I can’t cancel without penalty
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John Broadley
(@JohnBroadley1) reported
@virginmedia Might do later. Am on holiday. Last thing I need as this is also for business. And I've had three passwords in as many weeks. Can't this problem be ceased at source?
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Cynthia Ramsay
(@lyn414) reported
Is anyone else experiencing problems with Virgin Media? Unable to access my Blueyonder emails, waited on the telephone for ages, then got disconnected TWICE!! Tried the chat, but the Algorithm is of no use. Screeeeaaam!!
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alana (taylor's version)
(@alanayru) reported
Honestly trying to cancel virgin media is like pulling teeth
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Jammy Waffles
(@JammyWaffles) reported
@virginmedia this is the 3rd day in a row where your broadband has just shut off completely, please fix it