Virgin Media Outage Report in Stockton-on-Tees, England
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The latest reports from users having issues in Stockton-on-Tees come from postal codes TS17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Redcar, Hartlepool, Stockton-on-Tees and Darlington.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Wi-fi | |
| Redcar |
Internet | |
| Middlesbrough |
TV | |
| Middlesbrough |
TV | |
| Middlesbrough |
Internet | |
| Hartlepool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"
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ScottPhoto
(@smarshallphoto) reported
from
Stockton-on-Tees, England
@gracedavies I had a dream that I Met a Boy Online was used by Virgin Media in a TV advert, and you got paid a ****-ton of money. Does that count?
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Andy Wilmot
(@andy_wilmot) reported
from
Hartlepool, England
£40+ a month for WiFi which cuts in and out. Just another day for a @virginmedia customer 🤬😡
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Paul Ryder
(@ryderboy24) reported
from
Hart, England
@virginmedia any reason why my broadband is so slow and my bill is so expensive
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Mainly wireless but wired issues too
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I wouldn't recommend your media connect app its awful, the booster you sent out does exactly zero, as for blackspots around the house that would be anywhere in the house more than 1.5m from the hub, all the software in the world won't polish the turn you call a superhub
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved
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julia millington
(@MillingtonJulia) reported
from
Marske-by-the-Sea, England
@virginmedia please can you confirm is there a wifi connection problem in the TS11 area?
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Andy Gibson
(@Lopek) reported
from
Darlington, England
Broadband down yet again. Can I suggest a now slogan @virginmedia... Reliably Unreliable".
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia It's a waste of time tbh, all they do is insist I take the hub out of modem mode and when they do eventually agree you are rubbish and put me through to line faults they either just hang up or the battery on my phone dies
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Rebooting does nothing and service status page says nothing and if it was to do with that it would mean you owe me 5 years worth of credit notes
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BoroMike
(@MrTaylorM) reported
from
New Marske, England
Looks like #virginmedia is down again in New Marske. If it’s preventative maintenance they should tell us.
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Peter 🐈🎸🕹️
(@PeteYourDoom) reported
from
Hartlepool, England
Yay, virgin media outage has stopped and been fixed
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia Got the t-shirt, when I last went through it the resolution was for me to leave and not pay my last bill and see you court which was really helpful
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia No, just continue to ignore me as they have no idea how to fix it
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HannahWhite93
(@HannahWhite93) reported
from
Hartlepool, England
WHY IS VIRGIN MEDIA INTERNET ****??? I JUST WANT TO WATCH YOUTUBE ON MY GOD DAMN TABLET
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Jonny Dearlove
(@jonnydearlove) reported
from
Middleton St. George, England
@virginmedia Hi. Weve just moved house and are trying to install a new router but house connections look out of date. What is the best contact for someone to help with this as may need someone to come out?
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0
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rachel
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia how can I cancel my contract? Unable to get through via phone.
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia Can you improve the stability of your broadband and make massive improvements to your customer services (like actually introduce some sort of customer service)?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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nick hornby
(@nhornby51743) reported
@virginmedia I've checked, and you've not taken the payment despite having DD details when signing up. DD was showing in place with bank as well, and confirmed they did not cancel. Happy to pay outstanding payment, but not the fee, as it is not my fault you've not collected payment.
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You can call me Al
(@humfmeister) reported
@virginmedia ring me to ask me have I been having any broadband issues the last few weeks. I have the HUB4 (still not accessible in the App) and pay for the 1GB - you tell me if I've had issues and if so correct them. Too many scam calls these days to even pursue a conversation!
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Parkesy
(@Parkesy_uk) reported
@virginmedia No we weren’t so have cancelled our contract as the cheapest deal was £20PM over what was quoted. Before this you’re currently trying to charge me £40 more than what a new customer would be on.
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:)
(@_dxle) reported
@virginmedia Hi. I got a message to update my esim and now I've lost coverage after doing that? Phone won't connect to the network at all. I'd redo it using my account but I've forgotten my password and I can't reset it since I have no access to network 😮💨
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David Griffiths
(@DavidGriff1ths) reported
@virginmedia Yes, as I said, I was a customer for 20+ years but left last month - was told I would have access to email address for 90 days, but now can’t send or receive emails after only a month ...
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Lexie Lou
(@LexieLou882) reported
@virginmedia Ah, thanks for the information, perhaps it would be useful if the website/database could be updated from planned improvement to area issue?
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onkybonk
(@honestdave1437) reported
@virginmedia @floellaella IT SAYS THEY DONT DEAL WIT ISSUES. REALLY?!
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🌸 - ASLEEP 💙💛
(@bl0nd1e_x) reported
Virgin media please fix the broadband issues, alot of people have work/college or school work to do, the delay time keeps growing day by day and it's even affecting my 4G wifi. We were told it would be fixed at 8am today and now its been delayed to tommorow at 13:15pm? Ridiculous
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Steve Hayes
(@steveandcamera) reported
Waiting for online help for over 75mins @virginmedia is really poor service. No broadband and poor TV reception.
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JLINGZ Sam
(@SamR6S_) reported
@virginmedia Internet is supposedly out until 4pm and an engineer is ‘working hard’ to solve the issue