Virgin Media outages and service status in Stockton-on-Tees, England

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Darlington, Stockton-on-Tees, Hartlepool, Billingham, and Redcar.

City	Problem Type	Report Time
Middlesbrough	Internet	6 hours ago
Darlington	Wi-fi	1 day ago
Stockton-on-Tees	TV	4 days ago
Darlington	Wi-fi	6 days ago
Hartlepool	Wi-fi	6 days ago
Middlesbrough	TV	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

• 
  Gary Nolan (@gaznolan) reported 5 minutes ago from Stockton-on-Tees, England

  @beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?

• 
  rachel (@rachsclarke) reported 14 minutes ago from Middlesbrough, England

  @virginmedia Wireless mainly, even though the device is right next to the router. This is the 3rd day in a row - never had this problem in the 10yr of been a customer

• 
  Mat⚙ (@NotEnoughTECH) reported 17 minutes ago from Ingleby Barwick, England

  Hey @virginmedia what's your support email address in the UK? Your website is absolutely useless in that regard

• 
  Michael Wicks (@wicks_michael) reported 21 minutes ago from Middlesbrough, England

  @virginmedia what’s going on with your website unable to access via my O2 or Vodafone mobile network. No problems with any other websites 😡

• 
  Drew W 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DAWUK17) reported 23 minutes ago from Harrogate Hill, England

  @virginmedia down again !? Got to be the worst service going

• 
  Christian Wolf Rubin (@wolfrubin) reported 28 minutes ago from Sunderland Bridge, England

  @virginmedia The worst bit is that I was on hold for 36 minutes listened to the same song 3 times and then was hung up on.

• 
  SimonMorrisonPeacock (@simonmp68) reported 31 minutes ago from Thornaby-on-Tees, England

  @virginmedia I’m using a lot of data trying to sort this out as no internet. I feel like I’m going mad. Your company says ask us for help during these difficult times yet I have and have been treat really shabbily. I’m so frustrated and angry please help me

• 
  Simon Clayton (@SiClayton) reported 33 minutes ago from Stockton-on-Tees, England

  Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

• 
  You're a cantaloupe ÂûDHD (@Ben_McBean) reported 37 minutes ago from Yarm, England

  @virginmedia I switched it off at the mains at 13:00. Still not working. Also received a vishing message from a fake VM account about these messages.

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 40 minutes ago from Redcar, England

  @DanWalk32531219 @virginmedia Just checked at 2am, finally back up again, though poor speeds on a speed test, hopefully will improve by the morning 🤞

• 
  SimonMorrisonPeacock (@simonmp68) reported 41 minutes ago from Thornaby-on-Tees, England

  @virginmedia I have tried phoning and am being passed from pillar to post on chat. I have no services. I’m housebound and cannot do anything. I’ve asked for help as suggested and am receiving none. Very unhappy

• 
  Guru Boutique (@Gurudarlington) reported 45 minutes ago from Darlington, England

  @virginmedia I’m the home owner Beryl Hankin, and was told the phone number would stay the same when I changed. I queried this with the Virgin engineer who rang Virgin and assured me it was in hand. That was weeks ago but it never happened.

• 
  CDBarnezy (@cdbarnezy) reported 47 minutes ago from Middlesbrough, England

  @vonobox @stepickering @virginmedia It's my job… it's the same as anything other work from home job I've never had this problem before so I never though of needing a back up hotspot ect.

• 
  David Lumb Writer (@LumbWriter) reported 50 minutes ago from Redcar, England

  @virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 52 minutes ago from Redcar, England

  @PandOminous @virginmedia Same here also TS10, no communication from @virginmedia as to whether it's down to the issues in Roseberry Square, and 3 to 4 network vans at the box, a car went in to it apparently. Even just an eta of when service will be restored would help!

• 
  Mark Webster (@MarksWeb41) reported 54 minutes ago from Darlington, England

  @virginmedia Trying to get in touch with the uk Virgin service that I still want to report a server fault because I getting no new message despite I ran 5 test e-mail that it’s did send successfully & I getting nothing no downloaded new message as it’s had not been undelivered at all. Fault?

• 
  Terry Chapman or FBH (@TerryFBH) reported 55 minutes ago from Yarm, England

  @virginmedia Why does your organisation make it so difficult to raise a complaint? Please advise with whom I may raise this.

• 
  Hannah (@HannMarieRose) reported 57 minutes ago from Middlesbrough, England

  @virginmedia midway through the last episode of #SilentWitness and my virgin decides to go down, couldn't of timed it better if you tried 😫😫

• 
  Rach Hudson ❤️ (@rachelhudson84) reported 60 minutes ago from Thornaby-on-Tees, England

  @virginmedia TS17 down too

• 
  Currie.peter (@Curriepeter1) reported 60 minutes ago from Stockton-on-Tees, England

  Why are virgin media so crap so slow and keeps buffering every day we pay for a service that’s not fit for the purpose

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported 3 minutes ago

  Had quite a battle with Virginmedia this morning when reporting a fault . Wanted me to crawl down on the floor and reach behind the cupboard to start unplugging and then plugging things back in again. Explained in the to her that I have arthritis in my spine as an elderly person and it took a real battle to get them to send a Technician out - apart from anything else tiring having to navigate all the various menus to even get to speak to a human being. Really beginning to wish I had not renewed my contract with #Virginmedia and had gone elsewhere @virginmedia .

• 
  WhiskyTango AlphaFox 😷🇪🇺🍸 (@jbond) reported 6 minutes ago

  Classic Virgin Media. I have TNT sports. TNT bought by HBO Max. VM email about streaming deal. Follow instructions, click "activate TNT Sports-HBO Max". Get this :- > Sorry, something’s gone wrong! We’re having some technical issues. Please try again later. Sigh.

• 
  JayMo (@JMohammed84845) reported 6 minutes ago

  @youfibre These guys begged me to leave virgin media and now providing a substandard service, I'm calling out Qasim Mughal, I'm paying more fo a slower speed. I'm. Sorry virgin media can I come back!

• 
  Marcus Keane (@TelfordMemories) reported 6 minutes ago

  Virgin Broadband has now gone down twice within the last 48 Hrs in the TF7 area in Telford @virginmedia might be time to change Suppliers 😡

• 
  Abby R (@abbyr6498) reported 8 minutes ago

  @virginmedia never been so pissed off about something so minor. But the way your customer service team are is ridiculous. Then to try and say I will arrange the charge to be waived as if that solves the issue. Nothing should be waived for starters as I didnt get what I purchased

• 
  Simon 🎳🇪🇺🇬🇧 (not parody) (@S_Herbie) reported 16 minutes ago

  @sharonmariahall @virginmedia I rarely have any issues with the service and pay a good price on my current contract

• 
  Phil (@philbreadin) reported 17 minutes ago

  @virginmedia how come my bill has jumped from £55 to £72 mid contract? I understand it's April and a small price increase is expected but £17 is taking the mick. With the issues I've had lately @skytv is looking more tempting.

• 
  Sophie Reshamwalla (@Dr_SReshamwalla) reported 18 minutes ago

  @virginmedia absolutely appalling customer service. Been a customer for years. I have an ongoing complaint with a complaint reference number but nobody at virgin is replying. I’m trying on here to see if there is a human who can respond. Virgin can you respond??

• 
  Patrick McNamara (@PaddyMc_06) reported 18 minutes ago

  @virginmedia I’m trying to get ahold of you but your phone service is on a loop. Tell me why you have not carried over my parents landline of over 40 years as requested and confimed. This needs to be fixed ASAP for very impotent specific reasons. Please get in touch to sort this!

• 
  Joshy R 🌒 (@JJRussell95) reported 20 minutes ago

  @virginmedia don’t care about about their vulnerable customers and their Customer service are useless Robots reading off a script @VirginMedia_TV