Virgin Media Outage Report in Stockton-on-Tees, England
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The latest reports from users having issues in Stockton-on-Tees come from postal codes TS17 , TS18 and TS19 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Billingham, Hartlepool, Stockton-on-Tees, Redcar, and Darlington.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough
|
Internet | 15 hours ago |
|
Billingham
|
Total Blackout | 16 hours ago |
|
Middlesbrough
|
Phone | 16 hours ago |
|
Hartlepool
|
Wi-fi | 2 days ago |
|
Middlesbrough
|
Internet | 2 days ago |
|
Stockton-on-Tees
|
Wi-fi | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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Andy Clarke (@AndyClarke5) reported from Darlington, England@virginmedia down again in Darlington, DL3. Tried restarting the router and still nothing. Are you aware of it being down?
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Jason Brown (@InstantKarmaUK) reported from Darlington, England@virginmedia 4 hours on a text support case for my broadband. Told I'd reached the max devices for WiFi on my superhub 3 at 10 (supports 20+), and told to request a booster using the Connect app at £3/month (which MAY resolve nothing) before the case abruptly ended. I'm FUMING!
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Bryan Light (@UKLightCreation) reported from Redcar, England@maureenbo @TheOnlyElChazmo @virginmedia Since changing my router I have been getting what I pay for, its brilliant now, can't believe they endure so much pain because of a crap router that they should have changed years ago
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Bryan Light (@UKLightCreation) reported from Redcar, England@JohnnyDude1983 @virginmedia The 3rd engineer to visit told me what I need to do and also told me that Virgin Media wont tell me or others what they can do or what the issue is
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Hannah🌼 (@HHannahJohnsonn) reported from Hartlepool, Englandnot even surprised #virginmedia WiFi is down fully, literally cuts out every day
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Matt Bunnell (@mattbun) reported from Darlington, England@stompweb @virginmedia I have exactly the same issue in DL1.
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Tim Pegden (@timypeg) reported from Middlesbrough, EnglandHelp needed. Why won’t my Ethernet port on my power line adataper have a successful connection to my network switch? (Have virgin media hub) #networking #tplink #virginmedia #ukbroadband
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Bowman (@ItsBowmanTV) reported from Stockton-on-Tees, England55 quid a month and virgin media constantly going down. Glad I’m out of contract 🙃🙃
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Just Gill (@Formally_Gill) reported from New Marske, England@virginmedia can you not save your internet outrages for mid week ffs? I hate being a customer.
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Jason Brown (@InstantKarmaUK) reported from Darlington, England@virginmedia The problem is being dealt with following a text based support case. Thanks!
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Bryan Light (@UKLightCreation) reported from Redcar, England@TheOnlyElChazmo @maureenbo @virginmedia I got £50 for 8 weeks of crap internet at the start if the lockdown but I had to fight for it Best thing all Virgin customers can do is replace the Superhub 3.0, its even a crap doorstop, solved so many if my issues and now I actually have range on my WiFi
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Andrew Dallin. (@adallin) reported from Darlington, England@virginmedia internet was down last night I got an email to day that it was fixed late on about half eleven yet today is up and down again. It's not good enough why is it not working, yet again? (DL1)
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Bryan Light (@UKLightCreation) reported from Redcar, England@brfcsdotcom More than good enough, if you were virgin media I could have guessed at the issue and the fix
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pete wilson (@wilsopw) reported from Stockton-on-Tees, England@virginmedia what the hell is going on with my broadband and WiFi, its been dropping on an hourly basis currently on hold with your call centre for 30 mins listening to your crap music!
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Clive Conway (@13thDukeofWmbm) reported from Middlesbrough, EnglandAnyone having broadband connection issues with @virginmedia in Middlesbrough? Nightmare trying to get through to em.
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𝓓𝓸𝓾𝓰𝓵𝓪𝓼 (@KatieDouglas93) reported from Middlesbrough, EnglandImagine trying to enjoy a football with buffering every 2 minutes virgin media is ****
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Robin Hood (@Robin_Hoodsband) reported from Croxdale, England@virginmedia @BAFTA Your service is a sham good for nothing
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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WACKO (@WACKOFPS) reported@virginmedia Speaking to your support team on the phone is painful...
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Geoff Carver (@geoffcarver51) reported@virginmedia Still not getting anywhere near the 500mbps my Oomph bundle is advertised as. My latest speed test shows around 250 download. Is this an issue with my router or something on VM side of things?
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Daniel Wood (@Woodzeey) reported@virginmedia C-1202213097 - I’ve logged in to track my complaint and it’s closed yet nobody has been in contact and nothing has been resolved??
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WACKO (@WACKOFPS) reported@virginmedia It's a whole bunch of different issues. Could I possibly speak to you via dm?
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🐷 (@timorouscactus) reported@virginmedia I’ve trying to get through to customer service who kept telling me to use the bot however I’ve been at this for an hour and we haven’t got anywhere
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Lee Siddall (@Lee_Siddall) reported@virginmedia This is EXACTLY the point I'm making! The guides don't result in an improvement, nor did the text tech help service, so to keep telling me to do the same thing is ridiculous and resolves nothing!! Can I have a direct telephone number for someone on your complaints team?
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Cathy Hubbard (@cathy_hubbard) reported@mrspenceresq @virginmedia I am also experiencing issues in KT10 and have spent hours reporting it. Still waiting for someone to call me back about my formal complaint. When will this be fixed?
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Lee Siddall (@Lee_Siddall) reported@virginmedia But does this number actually go through to a person to talk to as it didn't when I called this number before. It's just a menu after menu, automated test and then says you have to use the text service before cutting you off! 1/2
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chris harries (@chrisharries) reported@virginmedia Exasperated!!! It hurts when I bang my head against a wall. Your advice... bang your head against this wall. I’ve already spent hours on this number. @virginmedia it should be straightforward to change packages. Up or down. Cynical and predictable that only upgrades are easy.
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Tojian (@Tojian1) reported@virginmedia @Hyperoptic Yes and you keep cancelling them because of an area fault. I have compounding issues and your support can't deal with that!