Virgin Media outages and service status in Stockton-on-Tees, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Stockton-on-Tees, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 8, 6:43 AM GMT+1.
- Internet (29%)
- Wi-fi (29%)
- TV (29%)
- Total Blackout (14%)
The latest reports from users having issues in Stockton-on-Tees come from postal codes TS18 and TS17 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Darlington, Hartlepool, Middlesbrough, Billingham, and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees
|
TV | 12 hours ago |
|
Darlington
|
Wi-fi | 3 days ago |
|
Hartlepool
|
Wi-fi | 3 days ago |
|
Middlesbrough
|
TV | 3 days ago |
|
Middlesbrough
|
4 days ago | |
|
Middlesbrough
|
Internet | 6 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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ππ ππ πππ₯π€π π π§ππ» (@john_watson_) reported from Redcar, England@virginmedia It's working now. Just would have been good to have been informed and kept in the loop that there was an issue being worked on, the status page was useless, stating no issues!
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Simon Clayton (@SiClayton) reported from Stockton-on-Tees, EnglandAbsolutely atrocious service AGAIN from @virginmedia - broadband, TV, telephone - all down and Tuesday is the earliest anybody can be bothered to come out - from one of the largest telecoms companies in the UK π‘π‘π‘
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Victoria barry (@VictoriaBarry82) reported from Sunderland Bridge, England@virginmedia I called up about 6 weeks ago about the poor quality of the wifi, I was offered another booster free of charge. Then I received an email to say my bill was going up by Β£15.someone said they would listen to call, no one got bk 2 me & I called the other day & was told I was out of
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Simon Clayton (@SiClayton) reported from Stockton-on-Tees, EnglandHi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screenβ¦. Communication would really help please?
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ππ ππ πππ₯π€π π π§ππ» (@john_watson_) reported from Redcar, England@DanWalk32531219 @virginmedia Just checked at 2am, finally back up again, though poor speeds on a speed test, hopefully will improve by the morning π€
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ππ ππ πππ₯π€π π π§ππ» (@john_watson_) reported from Redcar, England@virginmedia @dakotafiction And still website says no issues!!
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Matt Greenfield-Westcott (@WheezyRider44) reported from Nunthorpe, England@virginmedia Is your red button not working again?!?
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ππ ππ πππ₯π€π π π§ππ» (@john_watson_) reported from Redcar, England@dakotafiction @virginmedia Just want an eta of when this will be completed or resolved, can't even watch the firestick! It's obviously an issue looking at the amount of comments on Facebook.
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Simon Clayton (@SiClayton) reported from Stockton-on-Tees, EnglandHi @02 @virginmedia has all the allocated of @peterkay_co_uk tickets been sold for today? Been waiting ages - staring at a white screenβ¦. Communication would really help please?
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Roy1986UTB (@roytomo1970_roy) reported from Stockton-on-Tees, England@virginmedia I've been on hold four 1hr 20 mins. I need to cancel my account. Please reply
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Victoria barry (@VictoriaBarry82) reported from Sunderland Bridge, England@virginmedia Out of contact & another Β£8 was added. My account for the free booster another complaint was logged. But no one has called me back. Can u DM me to have a look into this
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ππ ππ πππ₯π€π π π§ππ» (@john_watson_) reported from Redcar, EnglandOur broadband in TS10 has been down all day, the status page says no issues, but self test says there is no connection @virginmedia - is this related to the issues at Roseberry Square, Redcar, and when will it be resolved. So far no communication from you!
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Michelle Coleman (@stumpy1982) reported from Redcar, England@virginmedia please sort the red button out!!!! Thereβs always issues! Wrong commentary on the red button games!
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Victoria barry (@VictoriaBarry82) reported from Sunderland Bridge, England@virginmedia M125, itβs terrible, itβs always going down, if we are both wfh we need to turn any devices off to be able to use our work laptops
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Shaun Harrison (@TrackScotti) reported from Darlington, EnglandThe @virginmedia Hub 3 (and I understand the 4 is just as bad) is a shocking WiFi offering. Any more than 10-15 items on it (not a lot considering what homes have connected these days) and it drops WiFi often! Ethernet connected devices are fine, yes, but not a good look !!
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ππ ππ πππ₯π€π π π§ππ» (@john_watson_) reported from Redcar, England@PandOminous @virginmedia Same here also TS10, no communication from @virginmedia as to whether it's down to the issues in Roseberry Square, and 3 to 4 network vans at the box, a car went in to it apparently. Even just an eta of when service will be restored would help!
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Danny Taylor (@DannyTaylorDT) reported from Middlesbrough, EnglandEvery single championship midweek fixtures, thereβs always an issue with the red button. They either forget to turn the game on or instead theyβve now managed to put the wrong commentary on. Sort it out @virginmedia @SkyFootball. Wrong commentary on the Boro game
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andrea mcdonald (@AndreaAndymac) reported from Redcar, England@virginmedia again I have to go through social media to contact your company. I need to speak with a human regarding your poor customer service
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Victoria barry (@VictoriaBarry82) reported from Sunderland Bridge, England@virginmedia Yes thatβs fine, I offered to send it back but I was told to use it until the call was listened to. Can you check on the progress of the complaint
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ππ ππ πππ₯π€π π π§ππ» (@john_watson_) reported from Redcar, England@virginmedia @dakotafiction Same here ts10, broadband is down, your status says no issues!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CryptoDan2k (@CryptoDan2k) reported from Roby, England@virginmedia Hi thankyou4 replying. You offered me the piss a while back for free then tried to charge approx 25 quid a month for them.The issue is half your line and half the equipment. You can never send an engineer out as everytime I phone there is an issue in the area.Another outage today
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πΆ (@Itwasjustameme) reported@virginmedia an entire day without Internet. Hub is fine. I assume βservice is fineβ and you are still βunawareβ of any issues?
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Mark ****** (@MarkSanger2022) reported@virginmedia Still having problems with the website
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Jim (@jimcallaghan) reported@virginmedia can you help me reset my password. Trying to do it on mobile. Emails take forever to appear and then I have to identify American crosswalks & traffic lights without my readers. Half an hour & counting. Just proper MFA and send this shite in to the decade it belongs.
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Please Yourself (@pleaseyourself) reported@virginmedia I really need to speak to someone about this but I keep going round in circles. I got a very unsatisfactory response from βcustomer relations,βcompletely missing the point and ignoring that I was told I could have the Β£74 package. I thought this was being resolved
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F4TAX (@F4TAX) reported@virginmedia Pile of Pants, 6 years of crap service, now fully cancelled......
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JimEye - HMTX (@jimmy_darko) reportedDone with @virginmedia. Charging me ridiculous money for 200mbps, barely scraping 15 to 30 most days and when itβs down like now, again, the apps keep telling me itβs not set up correctly when itβs not been touched. Done.
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Annabelle (@TCGBelle) reported@virginmedia why am i paying for your service if its not working!
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S JC (@JCoppar) reported@virginmedia Youβre service is beyond **** and your customer service team is absolutely useless. Bunch of no help bots π‘π€¬ Send me an engineer to fix my internet if nothing is ******* wrong.
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yimon (@yimonella) reported@virginmedia not sure which hub but the service is still shocking. now cuts out every 10 minutes, despite doing everything your technical support recommended