Virgin Media outages and service status in Stockton-on-Tees, England

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Darlington, Billingham, Redcar, and Hartlepool.

City	Problem Type	Report Time
Middlesbrough	Internet	8 hours ago
Middlesbrough	TV	16 hours ago
Middlesbrough	TV	17 hours ago
Middlesbrough	Wi-fi	17 hours ago
Middlesbrough	TV	17 hours ago
Darlington	TV	17 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

• 
  Liam Batey (@LiamBatey4) reported 7 minutes ago from Middlesbrough, England

  @virginmedia what the hell is problem with Wi-Fi ??? It’s been off for three days wtf

• 
  steven lambert (@stelambert1977) reported 12 minutes ago from Thornaby-on-Tees, England

  When will the channels issue be fixed? @virginmedia #virginmedia

• 
  Paul Corney (@Corney77) reported 14 minutes ago from Darlington, England

  @virginmedia the level of service I’m reviewing from yourselves is disgraceful. None interested in trying to deal with my issue. Just been hung up on AGAIN. Please can someone contact me to help.

• 
  andrea mcdonald (@AndreaAndymac) reported 16 minutes ago from Redcar, England

  @virginmedia as per usual the red button not working AGAIN the amount I pay you each month should provide me with a much much better service than this. What are you doing??????

• 
  AllpointsTV - Jamie (@AllpointsTV) reported 18 minutes ago from Guisborough, England

  @virginmedia Yes , and it says no issues and then asks to check my equipment , this test says there is an issue with my equipment and I should check again in 24 hours so an engineer can be arranged . This has now been saying check back in an hour for the last two hours

• 
  Peter 🐈🎸🕹️🍺♈ (@PeteYourDoom) reported 18 minutes ago from Hartlepool, England

  @virginmedia It was working fine, then went off and came back but the hub was flashing green quite quickly. When it renegotiates it's usually slow and steady green flash but this was really quick

• 
  steven lambert (@stelambert1977) reported 19 minutes ago from Thornaby-on-Tees, England

  @virginmedia why is the red button not working tonight for sky sports?

• 
  Roy1986UTB (@roytomo1970_roy) reported 20 minutes ago from Stockton-on-Tees, England

  @virginmedia I've been on hold four 1hr 20 mins. I need to cancel my account. Please reply

• 
  Victoria barry (@VictoriaBarry82) reported 22 minutes ago from Sunderland Bridge, England

  @virginmedia M125, it’s terrible, it’s always going down, if we are both wfh we need to turn any devices off to be able to use our work laptops

• 
  Ryan Wilšon (@Ryan_UTB) reported 25 minutes ago from Stockton-on-Tees, England

  @virginmedia your internet is so bad

• 
  James Gilroy (@JamesGilroy) reported 28 minutes ago from Yarm, England

  @cyclingbetting @virginmedia Had a similar issue before Christmas. One of their engineers came out, changed router cable and some settings on router. Works champion now

• 
  Shaun Wathey (@Wathey) reported 31 minutes ago from Sunderland Bridge, England

  @virginmedia how do I make a complaint?

• 
  Gary Nolan (@gaznolan) reported 32 minutes ago from Stockton-on-Tees, England

  @beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?

• 
  Terry Chapman or FBH (@TerryFBH) reported 35 minutes ago from Yarm, England

  @virginmedia I look forward to receiving your offer regarding the complaints that I already made and have still not received a response. I suppose you could consider this a further complaint that your complaints process is inadequate.

• 
  Peter 🐈🎸🕹️ (@PeteYourDoom) reported 36 minutes ago from Hartlepool, England

  @virginmedia Waiting on the Medallia survey as the engineer was fab. Want to make sure he gets recognition for his good service

• 
  rachel (@rachsclarke) reported 38 minutes ago from Middlesbrough, England

  @virginmedia Wireless mainly, even though the device is right next to the router. This is the 3rd day in a row - never had this problem in the 10yr of been a customer

• 
  Mark Walker (@mark770) reported 41 minutes ago from Stockton-on-Tees, England

  @virginmedia how can you justify levying £25.00 charges if fail to cancel a "now resolved" tech visit but you fail to reciprocate the gesture when YOU cancel a visit and fail to notify the customer with the cancellation being due to an "outage" at your end? Shambolic&insulting

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 52 minutes ago from Redcar, England

  Our broadband in TS10 has been down all day, the status page says no issues, but self test says there is no connection @virginmedia - is this related to the issues at Roseberry Square, Redcar, and when will it be resolved. So far no communication from you!

• 
  Jason N Beck (@beck5ter) reported 53 minutes ago from Stockton-on-Tees, England

  @beardedian @VirginMediaCorp Then again I wouldn't expect anything less from Virgin Media. The only thing that is stopping me leaving them is losing my emails. Going to look into an alternative solution to that problem tomorrow

• 
  Rach Hudson ❤️ (@rachelhudson84) reported 59 minutes ago from Thornaby-on-Tees, England

  @virginmedia TS17 down too

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Berk (@trapdoor456) reported 45 seconds ago

  @BBCWatchdog would you be interested in my story regarding disgusting customer service off @virginmedia regarding a repayment for a bereavement issue?

• 
  John Smith ⚒ 🇬🇧 (@JohnSmi34115189) reported 5 minutes ago

  @virginmedia Get a move on. Sick of your shoddy service. Can't even call customer support.

• 
  Chris (@geordiechris48) reported 6 minutes ago

  @COOPSthereitis4 @virginmedia If you waited in you should have a right to charge them. Virgin Media are **** hot in telling the customer that if they miss their appointment or don’t cancel by 4pm the day before then they will be charged £25

• 
  GH (@gullyslusher) reported 6 minutes ago

  @virginmedia I know you're probably having a meltdown atm but I pay good money for the service and I want to watch @giroditalia and the US golf. Please get it sorted!

• 
  Sab Singh Saroya (@Sab_LFC) reported 8 minutes ago

  @virginmedia never experienced a more dis-jointed, unsatisfactory installation experience (installation delayed another 4 weeks on top of 7 weeks I have already waited) with any other service provider ever.

• 
  Bruce Findlay /power to the people 🕊✌ (@brucerisk) reported 13 minutes ago

  @PaulGrayDJ @Keef_B_1 @virginmedia Is your tv service working right now? #VirginTVDown

• 
  Goodison Marc (@jennoefc) reported 14 minutes ago

  @virginmedia You replaced my router now none of the WiFi pods will connect to the new one. Technician said need the newer type but your inline help says call us back in 24 hour. Embarrassing

• 
  ⭐️Jackie⭐️ (@Jakki_113) reported 14 minutes ago

  @virginmedia @docrussjackson Are we all getting compensation then as you are not providing a service that we pay a lot for.

• 
  Shorty (@ClassicSoulDJ) reported 15 minutes ago

  Been on hold for over 40 minutes trying to get through to @virginmedia - as always their customer service is nothing more than shocking

• 
  Caz (@Ca33ieKins) reported 15 minutes ago

  @virginmedia @docrussjackson Ha! @virginmedia never issues compensation for outtages. Laughable.