Virgin Media outages and service status in Stockton-on-Tees, England

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Darlington, Hartlepool, Middlesbrough, Billingham, and Redcar.

City	Problem Type	Report Time
Stockton-on-Tees	Internet	12 hours ago
Darlington	Internet	3 days ago
Hartlepool	Internet	5 days ago
Middlesbrough	Wi-fi	6 days ago
Middlesbrough	Wi-fi	11 days ago
Darlington	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

• 
  andrea mcdonald (@AndreaAndymac) reported 8 seconds ago from Redcar, England

  @virginmedia again I have to go through social media to contact your company. I need to speak with a human regarding your poor customer service

• 
  rachel (@rachsclarke) reported 6 minutes ago from Middlesbrough, England

  @virginmedia can you confirm your sky sports red button will be working tonight for the Boro match as there is always problems with it, as if it’s not I’ll purchase the match with a different provider instead. Plenty of notice here for an 19:45 kick off

• 
  Cameron Ross (@pumbingchap) reported 10 minutes ago from Sunderland Bridge, England

  @virginmedia Does anyone from your customer care actually ring you back? My newly installed so called fast WiFi has not worked correctly since install… Terrible product….

• 
  Warren Baister 🇬🇧 (@WarrenBaister) reported 12 minutes ago from Sunderland Bridge, England

  @virginmedia There isn’t any reported problems in my area but mine is very ‘hit and miss’ at the moment. I’ll go for periods where nothing will upload/download at all

• 
  RACHEL BULLOCK (@RBullockITV) reported 16 minutes ago from Eaglescliffe, England

  Hey @virginmedia your WiFi down yet again, third time this week. I’m in TS16 but suspect we are not alone #virginmediadown

• 
  Gary Nolan (@gaznolan) reported 17 minutes ago from Stockton-on-Tees, England

  @virginmedia fully and reasonably, the agent response was "oh okay" and put the phone down. How do I make a formal complaint about the atrocious service you guys offer? (2/2)

• 
  steven lambert (@stelambert1977) reported 20 minutes ago from Thornaby-on-Tees, England

  @virginmedia why is the red button not working tonight for sky sports?

• 
  Ryan Wilšon (@Ryan_UTB) reported 22 minutes ago from Stockton-on-Tees, England

  @virginmedia your internet is so bad

• 
  Currie.peter (@Curriepeter1) reported 22 minutes ago from Stockton-on-Tees, England

  Why are virgin media so crap so slow and keeps buffering every day we pay for a service that’s not fit for the purpose

• 
  Matt Greenfield-Westcott (@WheezyRider44) reported 24 minutes ago from Nunthorpe, England

  @virginmedia But this has gone on for months, not days or weeks. It can't be that difficult to identify the problem and find a solution.

• 
  steven lambert (@stelambert1977) reported 24 minutes ago from Thornaby-on-Tees, England

  @virginmedia Finally red button service working on Virgin. Only missed half of the @Boro match!! ;however commentary is from the Blackburn match. #PoorService #virginmedia

• 
  Gary Nolan (@gaznolan) reported 25 minutes ago from Stockton-on-Tees, England

  @virginmedia great service NOT! Called yesterday to disconnect and was blatantly given incorrect information by the chat agent. Had a call today from another retention agent asking how he could resolve the issues so I explained what happened. (1/2)

• 
  Michael Wicks (@wicks_michael) reported 27 minutes ago from Middlesbrough, England

  @virginmedia what’s going on with your website unable to access via my O2 or Vodafone mobile network. No problems with any other websites 😡

• 
  Daniel Thompson (@Danielson_1991) reported 27 minutes ago from Hartlepool, England

  @virginmedia I honestly can't deal with being passed around departments again. The problem is the WiFi is weak upstairs and I'm paying for a product thats not fit for service. You advertise intelligent pods to boost connections, all I want is to order one to resolve the issue.

• 
  AllpointsTV - Jamie (@AllpointsTV) reported 28 minutes ago from Guisborough, England

  @virginmedia so trying to get an engineer to fix my 1gb internet after days of it running at sub 200mb and disconnecting at midnight it’s now been off for over a day . I just kept being told try again in one hour

• 
  The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported 30 minutes ago from Stockton-on-Tees, England

  @virginmedia DM me so I can give contact details. Don’t think it would cause a problem but I’d worry about affecting neighbours services or possible future services should we come back to you.

• 
  SimonMorrisonPeacock (@simonmp68) reported 40 minutes ago from Thornaby-on-Tees, England

  @virginmedia Yes. I’ve been quite I’ll for some time and my finances are a bit of a mess after an account hack that is still being sorted out. I don’t know how much more I can take,stuck in house with nothing and been on chat for over an hour with little reply from anyone human please help

• 
  Lorraine Ripley (@Lorryolly) reported 42 minutes ago from Darlington, England

  @virginmedia so dissatisfied when I made a call to see if any reductions could be me to be fobbed off and advised I have the best package, the advisor was no help at all and clearly reading from a script. No bedside manner. And now my landline has suddenly stopped working!!!😥

• 
  Warren Baister 🇬🇧 (@WarrenBaister) reported 45 minutes ago from Sunderland Bridge, England

  @virginmedia my WiFi is terrible. So slow and it’s meant to be the fastest. Regretting the switch at the minute

• 
  Victoria barry (@VictoriaBarry82) reported 50 minutes ago from Sunderland Bridge, England

  @virginmedia Out of contact & another £8 was added. My account for the free booster another complaint was logged. But no one has called me back. Can u DM me to have a look into this

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alexis “Cozy Bear” Lockhart (@AlexisAdamsTTV) reported 5 minutes ago

  My internet is down again. My modem is making buzzing noises @VirginMediaIE @virginmedia. So sorry, guys. I’ll be away from Twitter and YouTube for a while 🥺🥺🥺

• 
  luke Burton (@lukee_31590) reported 10 minutes ago

  @virginmedia Don’t go to Virgin there internet has been **** for weeks I have got in contact with them and they have done nothing what a ******* joke (stay away)🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨

• 
  James Drury (@jamespdrury) reported 11 minutes ago

  Considering Virgin Media broadband but don't want a Hub 5? If you're in a VM full fibre area, GiffGaff broadband comes with an Eero 6+ and 900Mb (UP & DOWN) is just £32 per month, no mid contract increases. Use own router for upto 1.2Gb. Use referral code K0DEJXGV for £50 credit.

• 
  ben (@bfoel89) reported 11 minutes ago

  @virginmedia is stream services down again ?

• 
  Colin Burman (@ColinBurman) reported 12 minutes ago

  @virginmedia I currently have a contract with Virgin Media for a mobile phone which I wish to terminate can you please advise me of a number I can call to sort this matter out Unfortunately I cannot call 202 because the current phone is broken Thank You Colin Burman

• 
  Pete Bradbury (@PeteBradders) reported 12 minutes ago

  @virginmedia I have been a customer of yours for 25 years and upon the most recent contract renewal, you denied the package I opted for because it was for 'new customers only' and then went on to charge me with a bill for £124! A colossal 34% increase! Loyalty means nothing!

• 
  Marko Polo (@MarkoPoloG1889) reported 12 minutes ago

  @virginmedia Sort your broadband out for **** sake you charge a lot of money for uour services yet provide a sub standard product it is a disgrace get it sorted

• 
  It's mom not mum (@rchcool) reported 18 minutes ago

  @virginmedia 3rd time this week our broadband is down, no explanation has been given each time only “an outage has been identified” and it takes at least a day to repair. What is the reason? I need to work from home this week and receive the service I am paying for.

• 
  Bob Ross 🐑 (@_malcolmsex) reported 26 minutes ago

  Virgin Media locked in when they heard I was moving Internet off at exactly midnight holy ****

• 
  john o shea (@osheaj77) reported 27 minutes ago

  @VMSportIE Thats definitely the end my long time virgin media subscription, bill keeps going up even though there is way less tv channels and entertainment, garbage tv , bye bye 👋