Virgin Media Outage Report in Stockton-on-Tees, England
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The latest reports from users having issues in Stockton-on-Tees come from postal codes TS16, TS18 and TS17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Hartlepool, Stockton-on-Tees and Darlington.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
TV | |
| Middlesbrough |
TV | |
| Middlesbrough |
Internet | |
| Hartlepool |
Wi-fi | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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Terry Chapman or FBH
(@TerryFBH) reported
from
Yarm, England
@virginmedia I look forward to receiving your offer regarding the complaints that I already made and have still not received a response. I suppose you could consider this a further complaint that your complaints process is inadequate.
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Andy Gibson
(@Lopek) reported
from
Darlington, England
Broadband down yet again. Can I suggest a now slogan @virginmedia... Reliably Unreliable".
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"
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ⒸⓇⒶⒾⒼ ⓈⒸⒶⓃⓁⓄⓃ
(@CraigScanlon86) reported
from
Middlesbrough, England
3 weeks and 2 engineers later and the broadband outage between the hours of 6 and 9 continues, absolute useless from @virginmedia next steps unless engineer 3 can fix this tomorrow is #ofcom and seeing if we can switch providers 👋
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Currie.peter
(@Curriepeter1) reported
from
Stockton-on-Tees, England
@virginmedia why is the internet so slow and buffering every day I’m pay for a service that’s not fit suitable
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia No, just continue to ignore me as they have no idea how to fix it
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James Gilroy
(@JamesGilroy) reported
from
Yarm, England
@cyclingbetting @virginmedia Had a similar issue before Christmas. One of their engineers came out, changed router cable and some settings on router. Works champion now
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David Lumb Writer
(@LumbWriter) reported
from
Redcar, England
@virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out
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Douggy
(@Douggy1908) reported
from
Hartlepool, England
@virginmedia I have issues with everything
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Douggy
(@Douggy1908) reported
from
Hartlepool, England
@virginmedia No nothing I’ve been thorough it all, already your just ****.
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Terry Chapman or FBH
(@TerryFBH) reported
from
Yarm, England
@virginmedia Why does your organisation make it so difficult to raise a complaint? Please advise with whom I may raise this.
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Stu # Boro Shirts
(@Boro_shirts) reported
from
Billingham, England
Anyone else virgin media Internet down billingham?
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Jonny Dearlove
(@jonnydearlove) reported
from
Middleton St. George, England
@virginmedia Hi. Weve just moved house and are trying to install a new router but house connections look out of date. What is the best contact for someone to help with this as may need someone to come out?
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!
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Dave
(@davedome) reported
from
Darlington, England
@virginmedia any issues in the DL3 area? Broadband crashed about 10mins and hasn't been back on since.
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Andy Gibson
(@Lopek) reported
from
Darlington, England
@virginmedia It's the continued problems that annoy me. Down again now, third time this Easter Weekend. Yes it's showing as down on your dashboard. I always check & flag it when I (also) have a problem. Getting worse all the time. Beyond a joke.
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CoreLegal
(@Core_Legal) reported
from
Stockton-on-Tees, England
Our phone lines and internet are down at our Wakefield office at the moment due to a national Virgin media issue. We have been advised that this is trying to be rectified as soon as possible and when we have an update from them we will update our social media platforms.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved
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Currie.peter
(@Curriepeter1) reported
from
Stockton-on-Tees, England
Why are virgin media so crap so slow and keeps buffering every day we pay for a service that’s not fit for the purpose
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HannahWhite93
(@HannahWhite93) reported
from
Hartlepool, England
WHY IS VIRGIN MEDIA INTERNET ****??? I JUST WANT TO WATCH YOUTUBE ON MY GOD DAMN TABLET
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Sorbie
(@MatthewSorbie) reported
@virginmedia I haven't, but why can't I just cancel it on the app or something? It's 2021 lol Also the contract was supposed to end in June, so why does virgin choose to keep taking money anyways?
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Will Vieri
(@VieriTweets) reported
@virginmedia This just starts the loop again. I wanted you to help me. That’s all I’m asking. Get me an actual answer, not send me off to a call centre many miles away who don’t have any information. It’s just not good enough. Can you help me?
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Chris Harrison
(@LFC_Chris) reported
@virginmedia It says there are no known issues in the area
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Sarah Green
(@SarahCatGreen) reported
@virginmedia So we were told there was an outage that was due to be repaired today. The service is still barely working. Is it notionally repaired?
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LordClutters
(@LordClutters) reported
@virginmedia your woeful reporting of an ETA for restoration of the outage in KT2 has meant I’ve now got a fuming client and you’ve cost me £400. Expect an invoice imminently. I get that **** happens but do you even understand the word HONESTY?
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Исмаил адам 📿
(@ISMAIL2326) reported
@virginmedia why is ur internet connection so poor #fuming been like this for over 5/6 months I’m tired of complaining
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SallySunshine
(@KhaleesiKat) reported
@virginmedia The box on the wall in my new flat has an NTL logo so I queried if it would work. The lady said to answer that I need to book service & provide all my details. When I said it’s just a query. I’m not ready to order the service she hung up. Very pushy. Very impatient
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ExoticPrawn
(@exoticprawn) reported
@virginmedia I can’t call that number at the moment and the forums don’t help at all
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Chris Harrison
(@LFC_Chris) reported
@virginmedia hi for the past 36-48 hours my WiFi has kept going on and off I have done the usual of restarting my router etc and I have seen an engineer at the top of my road is there an issue in the area ?
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davidkh001
(@davidkh001) reported
@virginmedia This is now fixed in my area. However my neighbours still experiencing issues please fix this ASAP. Considering WFH this is highly frustrating! SW19 South Park Gardens area