Virgin Media outages and service status in Stockton-on-Tees, England

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Hartlepool, Stockton-on-Tees, Darlington, Billingham, and Redcar.

City	Problem Type	Report Time
Middlesbrough	Internet	6 days ago
Middlesbrough	E-mail	6 days ago
Hartlepool	Wi-fi	6 days ago
Middlesbrough	TV	7 days ago
Middlesbrough	Internet	7 days ago
Middlesbrough	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

• 
  Dave (@davedome) reported 16 seconds ago from Darlington, England

  @virginmedia any issues in the DL3 area? Broadband crashed about 10mins and hasn't been back on since.

• 
  Michael Wicks (@wicks_michael) reported 3 minutes ago from Middlesbrough, England

  @virginmedia what’s going on with your website unable to access via my O2 or Vodafone mobile network. No problems with any other websites 😡

• 
  SimonMorrisonPeacock (@simonmp68) reported 5 minutes ago from Thornaby-on-Tees, England

  @virginmedia Having a hard time maintaining why I’ve remained so loyal. I’ve been going through a little bad time and ask for help as you publicise only to be treat like a third class citizen. Not happy my problem needs sorting today

• 
  steven lambert (@stelambert1977) reported 6 minutes ago from Thornaby-on-Tees, England

  @virginmedia why is the red button not working tonight for sky sports?

• 
  steven lambert (@stelambert1977) reported 11 minutes ago from Thornaby-on-Tees, England

  When will the channels issue be fixed? @virginmedia #virginmedia

• 
  The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported 15 minutes ago from Stockton-on-Tees, England

  @virginmedia DM me so I can give contact details. Don’t think it would cause a problem but I’d worry about affecting neighbours services or possible future services should we come back to you.

• 
  andrea mcdonald (@AndreaAndymac) reported 17 minutes ago from Redcar, England

  @virginmedia No it wasn't. I want to do it when it's convenient for me not virgin media. Thanks for nothing..As well as expecting the customer to do all the work installing the equipment you making the decisions without consultation.Seriously thinking about my 14 day change of mind now.

• 
  Victoria barry (@VictoriaBarry82) reported 17 minutes ago from Sunderland Bridge, England

  @virginmedia I called up about 6 weeks ago about the poor quality of the wifi, I was offered another booster free of charge. Then I received an email to say my bill was going up by £15.someone said they would listen to call, no one got bk 2 me & I called the other day & was told I was out of

• 
  Guru Boutique (@Gurudarlington) reported 19 minutes ago from Darlington, England

  @virginmedia The number I wanted to retain is at my private address not my work address which is shown on this Twitter account. I doubt the number is still live with BT and I feel let down.

• 
  Warren Baister 🇬🇧 (@WarrenBaister) reported 22 minutes ago from Sunderland Bridge, England

  @virginmedia Yes unable to use it. Wireless is very poor and was great during the first couple of weeks. Uploading is very hot and miss. Not happy considering I’m paying for fast broadband. My phone rarely connects to it unless I’m fairly close to the router. This can’t be right

• 
  Chloe (@chlowilson__) reported 27 minutes ago from Redcar, England

  Virgin media wifi is down again.. surprise, surprise

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 32 minutes ago from Redcar, England

  @virginmedia @dakotafiction And still website says no issues!!

• 
  Matt Greenfield-Westcott (@WheezyRider44) reported 38 minutes ago from Nunthorpe, England

  @virginmedia But this has gone on for months, not days or weeks. It can't be that difficult to identify the problem and find a solution.

• 
  Cameron Ross (@pumbingchap) reported 39 minutes ago from Sunderland Bridge, England

  @virginmedia Does anyone from your customer care actually ring you back? My newly installed so called fast WiFi has not worked correctly since install… Terrible product….

• 
  Michelle Coleman (@stumpy1982) reported 44 minutes ago from Redcar, England

  @virginmedia please sort the red button out!!!! There’s always issues! Wrong commentary on the red button games!

• 
  JAKE (@TownsJake) reported 46 minutes ago from Darlington, England

  @virginmedia has the worst customer service by an absolute stretch, been trying to sort my broadband and tv out for about 6 hours

• 
  Peter 🐈🎸🕹️ (@PeteYourDoom) reported 49 minutes ago from Hartlepool, England

  @virginmedia Waiting on the Medallia survey as the engineer was fab. Want to make sure he gets recognition for his good service

• 
  SimonMorrisonPeacock (@simonmp68) reported 51 minutes ago from Thornaby-on-Tees, England

  @virginmedia My services are suspended. I am housebound,no tv no internet. I only ask for an extension to further my services for one week but company rules and non-existent customer service is really upsetting me. I’ve been a loyal customer and feel betrayed

• 
  Currie.peter (@Curriepeter1) reported 53 minutes ago from Stockton-on-Tees, England

  @virginmedia why is the internet so slow and buffering every day I’m pay for a service that’s not fit suitable

• 
  Shaun Wathey (@Wathey) reported 59 minutes ago from Sunderland Bridge, England

  @virginmedia how do I make a complaint?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  michael albertina (@scoggs70) reported 3 minutes ago

  @virginmedia why do none of my apps work after the upgrade to TV360 ... thought I was going to get a better service?

• 
  Phykell (@phykell) reported 5 minutes ago

  @Benleo @virginmedia Doesn’t surprise me one bit. Definitely the worst brand as well.

• 
  Joe Alderson (@JoeAlderson1982) reported 9 minutes ago

  @B25Owl @jomickane @Benleo I've never had this and been with Virgin Media on and off for years. I have had a faulty router from them before though.

• 
  ♫ ♪ ♫ ღ(¯`◕‿◕´¯) ♫ ♪ ♫ (@noxiousjellyfis) reported 10 minutes ago

  @IamCarrieagain @virginmedia The BNC (round) cables are the same, and the ethernet cables are the same. The only real issue you might have is changing your WiFi password on each device you have, and swapping the power brick depending on where you have your router.

• 
  Louise Bagshawe (@LouiseMensch) reported 12 minutes ago

  Wow. Shockingly bad by @virginmedia. Lying to @BenLeo that he needed a new contract in order to get equipment repaired, misselling him the contract with a box that didn’t work (admitted by them) and then telling him he wasn’t allowed to go back to his old contract.

• 
  Simon Dwinder (@Sidwinder75) reported 14 minutes ago

  @Benleo @virginmedia Seriously, just cancel that crap.

• 
  Ian 🇬🇧 (@nightrider20244) reported 15 minutes ago

  @Benleo @CherryFaves0 @virginmedia They are useless the call centre staff are clueless I was only trying to be able to log into account on line and change bank details with them still never got it done all time I was with them I had to ring up every month to pay bill the only thing they understand is taking money

• 
  Carrie (@IamCarrieagain) reported 16 minutes ago

  So, it appears that @virginmedia has cut off my Internet as threatened. My crime? I haven't had the time or energy to set up a new router they delivered last Friday. One they insisted on even though the current one works. I'm paying for a service they've decided to end

• 
  Adrienne Ayres (@adrienne_ayres) reported 17 minutes ago

  @virginmedia No consistent WiFi at 8pm today at CT3 2BA I thought full fibre meant a consistent service???

• 
  Dylan Brown (@DillB1976) reported 17 minutes ago

  @virginmedia my account has been locked for 2 weeks now, I keep getting told it will be resolved but nothing is happening, apart from me spending lots of time on the phone to people who can not or do want to help.