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Virgin Media outages and service status in Stockton-on-Tees, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Stockton-on-Tees, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Aug 13, 9:55 PM GMT+1.
  • 62% Internet (62%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 8% Wi-fi (8%)
  • 8% TV (8%)
  • 8% Phone (8%)

The latest reports from users having issues in Stockton-on-Tees come from postal codes TS17 and TS18 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Darlington, Stockton-on-Tees, Hartlepool, Middlesbrough, and Billingham.

CityProblem TypeReport Time
Darlington Internet 4 days ago
Stockton-on-Tees Wi-fi 12 days ago
Hartlepool Internet 12 days ago
Stockton-on-Tees TV 13 days ago

Nearby cities with recent reports

Darlington

1 recent signals

4 days ago

Community Discussion

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Virgin Media Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • AllpointsTV
    AllpointsTV - Jamie (@AllpointsTV) reported from Guisborough, England

    @virginmedia so trying to get an engineer to fix my 1gb internet after days of it running at sub 200mb and disconnecting at midnight it’s now been off for over a day . I just kept being told try again in one hour

  • stelambert1977
    steven lambert (@stelambert1977) reported from Thornaby-on-Tees, England

    @virginmedia why is the red button not working tonight for sky sports?

  • AlanHewitt10
    Big Al H (@AlanHewitt10) reported from Stockton-on-Tees, England

    @virginmedia how do you have the front to increase my bills by nearly 20 percent and yet your service has been awful lately. In the morning my tv broadband and landline is going. And my mobile will not be renewed.

  • Gurudarlington
    Guru Boutique (@Gurudarlington) reported from Darlington, England

    @virginmedia The number I wanted to retain is at my private address not my work address which is shown on this Twitter account. I doubt the number is still live with BT and I feel let down.

  • Thejollyevfan
    The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported from Stockton-on-Tees, England

    @virginmedia DM me so I can give contact details. Don’t think it would cause a problem but I’d worry about affecting neighbours services or possible future services should we come back to you.

  • gaznolan
    Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England

    @beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?

  • mark001282
    Mark Armstrong (@mark001282) reported from Stainton and Thornton, England

    @virginmedia It's been going on for 8 weeks. I'm going to document this all and put it online for everyone to see how poor you have been. It's so stressful and you are doing nothing to help

  • Danielson_1991
    Daniel Thompson (@Danielson_1991) reported from Hartlepool, England

    @virginmedia I honestly can't deal with being passed around departments again. The problem is the WiFi is weak upstairs and I'm paying for a product thats not fit for service. You advertise intelligent pods to boost connections, all I want is to order one to resolve the issue.

  • LouiseBaldock
    Louise Baldock 💙 (@LouiseBaldock) reported from Stockton-on-Tees, England

    2 calls on landline from Asia, using dummy UK phone numbers, pretending to be from Virgin Media, telling me of a problem with the security of my router. Neither liked it when I told them their mother and father would be deeply ashamed if they knew what their son was doing.

  • SiClayton
    Simon Clayton (@SiClayton) reported from Stockton-on-Tees, England

    Absolutely atrocious service AGAIN from @virginmedia - broadband, TV, telephone - all down and Tuesday is the earliest anybody can be bothered to come out - from one of the largest telecoms companies in the UK 😡😡😡

  • ajtheladplummy
    Adam (@ajtheladplummy) reported from Middlesbrough, England

    @virginmedia Advertises the best fastest and most reliable internet you can get but all you get is buffering. Tried to call support team all you get is automated options, please select your option blah blah and all you get is we will send you a link. I want to speak to a human!

  • john_watson_
    𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported from Redcar, England

    @virginmedia @dakotafiction Same here ts10, broadband is down, your status says no issues!

  • Curriepeter1
    Currie.peter (@Curriepeter1) reported from Stockton-on-Tees, England

    Why are virgin media so crap so slow and keeps buffering every day we pay for a service that’s not fit for the purpose

  • AndreaAndymac
    andrea mcdonald (@AndreaAndymac) reported from Redcar, England

    @virginmedia as per usual the red button not working AGAIN the amount I pay you each month should provide me with a much much better service than this. What are you doing??????

  • stumpy1982
    Michelle Coleman (@stumpy1982) reported from Redcar, England

    @virginmedia please sort the red button out!!!! There’s always issues! Wrong commentary on the red button games!

  • Arcamede
    Adam Cree (@Arcamede) reported from Redcar, England

    @virginmedia are you having any issues in the North East at all? Our Internet has been awful for the past week!

  • beck5ter
    Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    Question?? how long before Virgin Media shuts down your email if you leave them?? @VirginMediaCorp

  • MarksWeb41
    Mark Webster (@MarksWeb41) reported from Darlington, England

    @virginmedia Trying to get in touch with the uk Virgin service that I still want to report a server fault because I getting no new message despite I ran 5 test e-mail that it’s did send successfully & I getting nothing no downloaded new message as it’s had not been undelivered at all. Fault?

  • mark770
    Mark Walker (@mark770) reported from Stockton-on-Tees, England

    @virginmedia JS, have you taken the time to read the thread through? It would appear not as your previous colleague intimated that you would be looking at auto-comp issue when I notified you that the issue had been resolved though you mentioned nothing about that.

  • Shaunelious
    Shaun Calvert (@Shaunelious) reported from Redcar, England

    @virginmedia I’ve got 16 months left on my current contract but I’d like to cancel it as I have good reason

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rwfc236
    Howard Freeman (@rwfc236) reported

    @virginmedia as usual Virgin media lets me down when I need it. Trying to watch the West Ham game and am in an impossible loop as my passkey is not recognised, it doesn’t actually show how or why and then the link does nothing. Pathetic as usual what a waste of money

  • Dazlerhotspur
    DazMcT (@Dazlerhotspur) reported

    @virginmedia It mentions red button service loss not complete service loss

  • cmwba
    Colin Morty (@cmwba) reported

    @virginmedia red button not working again! What do we pay all this money for? #shockingservice

  • VirginMediaNews
    Virgin Media News (@VirginMediaNews) reported

    An Irish MEP is calling for a Europe-wide response to the growing crisis in farming caused by this summer’s extreme weather. Billy Kelleher says Ireland is not the only country suffering, with crop yields down massively across the continent. Here at home, the Agriculture Minister is expected to meet farming representatives this week as concerns rise over winter fodder stocks. 📺 More on Virgin Media PLAY

  • StrukturaEng
    StrukturaEngineering (@StrukturaEng) reported

    @DuggyStand @virginmedia @SkySports 28th is anticipated date of the fix.

  • SamanthaAsumadu
    Samantha Asumadu (@SamanthaAsumadu) reported

    You're stronger than me. I got Virgin media down to £18 when I threatened to leave. I took their offer. and now it's gone up to £24 quid 2 years later and no doubt will go up again next year 😞

  • Scottiger22
    Scott (@Scottiger22) reported

    @RobNoonan007 @virginmedia Sky sports app should be available on firstick / smart TV it's a joke . Better off with i.p ..t... v then actually paying for the real service.

  • eirwenjulia
    JulieH (@eirwenjulia) reported

    @virginmedia Im not sending a DM, You know there is a problem with interactive services on Sky Sports, I have had no access for 2 weeks. Im paying for services to Virgin which Im not getting. Tmrw Im getting legal advice, I have all my evidence, enougb is enough. Its shambolic.

  • DMGoodman1989
    D.G (@DMGoodman1989) reported

    @virginmedia Ok so no sky sports+ available to watch on my Virgin TV. I’ve tried to log into the sky sports app however my Virgin02 ID is not recognised and will not allow me to me to sign in!! Shambles the game kicks off in 4mins!!

  • stephenm68
    Stephen Maddock (@stephenm68) reported

    @R4g3Kw1t @virginmedia Mine has been broken since 27 July and @virginmedia have given me ZERO information about what’s the reason or when it will be fixed. Very poor customer service