Virgin Media outages and service status in Stockton-on-Tees, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Stockton-on-Tees, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 10, 11:47 PM GMT+1.
- Internet (53%)
- Wi-fi (20%)
- TV (13%)
- E-mail (7%)
- Total Blackout (7%)
The latest reports from users having issues in Stockton-on-Tees come from postal codes TS17 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Hartlepool, Stockton-on-Tees, Billingham, Darlington, and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Hartlepool
|
TV | 2 days ago |
|
Middlesbrough
|
Internet | 3 days ago |
|
Middlesbrough
|
Wi-fi | 5 days ago |
|
Hartlepool
|
Wi-fi | 6 days ago |
|
Stockton-on-Tees
|
Internet | 12 days ago |
Nearby cities with recent reports
3 recent signals
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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Warren Baister 🇬🇧 (@WarrenBaister) reported from Sunderland Bridge, England@virginmedia Yes unable to use it. Wireless is very poor and was great during the first couple of weeks. Uploading is very hot and miss. Not happy considering I’m paying for fast broadband. My phone rarely connects to it unless I’m fairly close to the router. This can’t be right
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rachel (@rachsclarke) reported from Middlesbrough, England@virginmedia Thanks, do you have an ETA of when you’re issue will be resolved? Many of us could of purchased this game with a different streaming service if we knew you would be having the same issues with red button as per usual
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Roy1986UTB (@roytomo1970_roy) reported from Stockton-on-Tees, England@virginmedia I've been on hold four 1hr 20 mins. I need to cancel my account. Please reply
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Dave (@davedome) reported from Darlington, England@virginmedia any issues in the DL3 area? Broadband crashed about 10mins and hasn't been back on since.
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Drew W 🏴 (@DAWUK17) reported from Harrogate Hill, England@virginmedia down again !? Got to be the worst service going
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Mark Walker (@mark770) reported from Stockton-on-Tees, England@virginmedia JS, have you taken the time to read the thread through? It would appear not as your previous colleague intimated that you would be looking at auto-comp issue when I notified you that the issue had been resolved though you mentioned nothing about that.
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steven lambert (@stelambert1977) reported from Thornaby-on-Tees, England@virginmedia why is the red button for the football not working? #virginmedia
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CoreLegal (@Core_Legal) reported from Stockton-on-Tees, EnglandOur phone lines and internet are down at our Wakefield office at the moment due to a national Virgin media issue. We have been advised that this is trying to be rectified as soon as possible and when we have an update from them we will update our social media platforms.
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Adam (@ajtheladplummy) reported from Middlesbrough, England@virginmedia Advertises the best fastest and most reliable internet you can get but all you get is buffering. Tried to call support team all you get is automated options, please select your option blah blah and all you get is we will send you a link. I want to speak to a human!
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Hannah (@HannMarieRose) reported from Middlesbrough, England@virginmedia midway through the last episode of #SilentWitness and my virgin decides to go down, couldn't of timed it better if you tried 😫😫
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Shaun Harrison (@TrackScotti) reported from Darlington, EnglandThe @virginmedia Hub 3 (and I understand the 4 is just as bad) is a shocking WiFi offering. Any more than 10-15 items on it (not a lot considering what homes have connected these days) and it drops WiFi often! Ethernet connected devices are fine, yes, but not a good look !!
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Lorraine Ripley (@Lorryolly) reported from Darlington, England@virginmedia so dissatisfied when I made a call to see if any reductions could be me to be fobbed off and advised I have the best package, the advisor was no help at all and clearly reading from a script. No bedside manner. And now my landline has suddenly stopped working!!!😥
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Sarah-Louise Wilkinson (@Sarahlw_95) reported from New Marske, England@virginmedia is it normal practice for your employees to shout at customers down the phone and then hang up?
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Michael Wicks (@wicks_michael) reported from Middlesbrough, England@virginmedia what’s going on with your website unable to access via my O2 or Vodafone mobile network. No problems with any other websites 😡
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Simon Clayton (@SiClayton) reported from Stockton-on-Tees, EnglandHi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?
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Victoria barry (@VictoriaBarry82) reported from Sunderland Bridge, England@virginmedia Yes that’s fine, I offered to send it back but I was told to use it until the call was listened to. Can you check on the progress of the complaint
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Currie.peter (@Curriepeter1) reported from Stockton-on-Tees, England@virginmedia why is the internet so slow and buffering every day I’m pay for a service that’s not fit suitable
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AllpointsTV - Jamie (@AllpointsTV) reported from Guisborough, England@virginmedia Yes , and it says no issues and then asks to check my equipment , this test says there is an issue with my equipment and I should check again in 24 hours so an engineer can be arranged . This has now been saying check back in an hour for the last two hours
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ben (@benrelton) reported from Hartlepool, EnglandBroadband is down in our area, but can’t register loss of service on the website - just won’t work. Any ideas? @virginmedia
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia Yes. I’ve been quite I’ll for some time and my finances are a bit of a mess after an account hack that is still being sorted out. I don’t know how much more I can take,stuck in house with nothing and been on chat for over an hour with little reply from anyone human please help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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calnorth (@CCalnorth29046) reported@davidkurten Oh..thats why the fined Virginmedia £29m. There's me reading it was bad Customer service and twisting *****.
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Hatz (@DevilHatman) reported@TheParty1sOver @virginmedia Yeah, wouldn't hold my breath... my issue has been ongoing since the 1st and still no fix in site
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ItsLiterallyChloe (@LiterallyChloe_) reportedI’ve had more issues with @toobbroadband in 3 months, than I had with @virginmedia in 5 years. 🙃 Regretting the move 😭
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HENRY BAKER (@rizzles066) reported@MichelleBeckett @SkyUK @VodafoneUK i recently left virgin media they are not a good service provider when trying to end the contract, try getting help with family member or even a lawyer or cab which are very good
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Martin Power (@martyfarty) reported@virginmedia Three days of messages and still no further and not even an offer of a solution #epicfail
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Ellie Winters #VoteBinface (@N104AP) reportedclearing out under the bed to eventually throw out my broken frame and sleep on the floor, ive already found an old laptop and 2 broken disassembled virgin media wifi routers tf was i doing
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Alex Burton (@AlexBass08) reportedMore issues with @virginmedia. My nan was out of contract and they repeatedly called with "better deals". She wanted to lower her bill but ended up paying more after being sold 500Mb broadband and Sky Cinema. She lives alone. I called back and said it felt like elder abuse. Why?
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Freispch (@freispch) reportedCurrently suing Virgin Media so know what you mean. They caused me to miss a critical operation on my upper spine. Been left with life changing chronic nerve damage.
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Steve George🏴 (@George66Steve) reported@virginmedia I've given you the incident number. What's to look into apart from your appalling service. But I've DMd you so feel free to send me more platitudinous bullshit!
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Opeyemi Daniel (@DinaGlyphs) reported@Stsantek @virginmedia Newsflash, @EE is also ridiculous with shady contracts. I hope you never get to cross hairs with them.