Virgin Media

Virgin Media Outage Report in Stockton-on-Tees, England

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The latest reports from users having issues in Stockton-on-Tees come from postal codes TS16, TS18 and TS17.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stockton-on-Tees, England 12/07/2025 07:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Hartlepool, Stockton-on-Tees and Darlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough TV
United KingdomMiddlesbrough TV
United KingdomMiddlesbrough Internet
United KingdomHartlepool Wi-fi
United KingdomStockton-on-Tees Internet
United KingdomMiddlesbrough TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • LiamMDrake Drake (@LiamMDrake) reported from Redcar, England

    @virginmedia are you going to fix this issue surrounding the routers blocking access to Fifa / EA sports

  • DannyTaylorDT Danny Taylor (@DannyTaylorDT) reported from Middlesbrough, England

    After winning 37/37 in the Newcastle #ePL across the groups and the playoffs, I lose in the semi finals and won’t be at the grand final. Hard to describe the conditions I’ve just had to play in due to EA’s issue with Virgin Media, but this really has broken me

  • mxhdyyy I🍭 (@mxhdyyy) reported from Sunderland Bridge, England

    @virginmedia fix the WiFi you mugs

  • borolad1965 David Sanderson (@borolad1965) reported from Darlington, England

    @virginmedia we are having severe broadband issues in Darlington area this weekend. I'm in DL3 9 area. Other postcodes DL1 as well having issues. Logged with faults and advised it would be sorted 10.10pm yesterday. STILL off this morning and no texts. Please advise.

  • adam_mcclelland Adam McClelland (@adam_mcclelland) reported from Stainton and Thornton, England

    Hazel from customer relations at @virginmedia. Rude. Obstructive and defensive! Scare mongering into staying with Virgin! Glad I called instead of my 78yr old grandfather!

  • RaiderOnMixer |Jamie|MightyRaider (@RaiderOnMixer) reported from Redcar, England

    @virginmedia is having problems nationwide by the looks of it , which means I stream tonight unless it is sorted by time I start my usual streams

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @15minutegamer @virginmedia These go from when it's actually due and not from when it was paid which in my opinion is stupid. Yet I just get this message to say that and I've not even had an ebill.

  • DannyTaylorDT Danny Taylor (@DannyTaylorDT) reported from Middlesbrough, England

    @DrussSkilgannon Don’t know mate I didn’t play after what happened in the qualifier. It’s a problem between EA and Virgin Media apparently

  • shreklandpony84 Jay rix (@shreklandpony84) reported from Billingham, England

    @virginmedia can you explain to me why I still can't access fifa20 ultimate team . This is still a ongoing problem since Friday

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia NHS workers on the front line speaking to a manager on the phone and your staff have hung up on me!!!! Need a call back immediately before my contract finishes as 12am tonight!!! What a way to treat your NHS workers in this pandemic #foul

  • rachyrooroo1 rachy roo roo (@rachyrooroo1) reported from Redcar, England

    @virginmedia hi there is any of your call centres open n I’m not a happy customer

  • Cannygang4 Just me in it (@Cannygang4) reported from Middlesbrough, England

    @AF3WT @BBC Would love @virginmedia to be able to contact @virginmedia to cancel my sports/footy channels on @virginmedia which is now not available on @virginmedia. I have tried 3 times today @virginmedia

  • rosssimpson Ross William (@rosssimpson) reported from Darlington, England

    @MiniMosh @virginmedia Also not working in DL1 @virginmedia please sort this :-)

  • ami9463 Ami (@ami9463) reported from Egglescliffe, England

    @virginmedia I need help!!!!

  • Holgate69 Holgate69 (@Holgate69) reported from Middlesbrough, England

    Here’s a thought. Those poor folk stick in hospital at the moment. No visitors allowed but still been charged #Extortionate amounts for #TVServices How about these companies waiving fees as a goodwill gesture during extremely difficult times #NHS #VirginMedia ##SkyTv

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    So I get a text off @virginmedia to say my service will be suspended due to a missed payment, I haven't even received a bill! 😡

  • theJamesWillson James Willson (@theJamesWillson) reported from Hartlepool, England

    @virginmedia ...just received a letter from VM saying there is nothing they can do re the Virgin TV Go app not working...and here's me thinking it was part of my deal🤔

  • grahamdo Rev Graham Dobinson (@grahamdo) reported from Hartlepool, England

    @virginmedia yet again virgin media is down.

  • Cannygang4 Just me in it (@Cannygang4) reported from Middlesbrough, England

    @mrlamb11 @virginmedia @prodnose I have rang twice this morning. I select option 1 and it diverts to call back WTF. Bring back Grandstand

  • lebell83 Lee Bell (@lebell83) reported from Sunderland Bridge, England

    Why is @virginmedia internet so poor. It’s like having dial up back

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sciolism007 #sciolist (@sciolism007) reported

    @virginmedia I accept you're having a laugh on my behalf.... This is not the way to treat customers.....especially elderly, disabled customers who a very vulnerable.

  • kljsandjb Iry (@kljsandjb) reported

    Is there any other ISP better than ******* virgin media in Dublin? #virginmedia service is the worst I have ever seen, will not use it any more

  • miabmum Claire (@miabmum) reported

    @virginmedia It has been resolved (for now). It seems to be an ongoing issue though.

  • mikejjennings Mike Jennings (@mikejjennings) reported

    @virginmedia later today, but it's not like your estimates have been accurate before! Or you've said that it's fixed and then it's gone down a few hours later. So yeah... can you not be **** please?

  • IMccurley Imogen McCurley (@IMccurley) reported

    @virginmedia wifi been completely down for almost 24 hours in the Clapham Junction area. Tried resetting and turning off the router. When will this be fixed?! Always so temperamental. Can’t find any customer help phone numbers

  • kljsandjb Iry (@kljsandjb) reported

    @virginmedia why is your service so bad? The modem/router shows everything is okay, the service status check is okay, but still with internet outages????

  • azharaga azharaga (@azharaga) reported

    @virginmedia extremely poor broadband service near slough And it’s been happening for over a week

  • adereynolds Ade Reynolds (@adereynolds) reported

    @virginmedia I need to keep a written record of it. I can't keep track on the complaint as it's all automated. You've emailed me daily and I've replied daily. At no point have any questions been addressed. Why would you have automated complaints services that can't actually help?

  • BradHerd3 Brad (@BradHerd3) reported

    Can @virginmedia sort their **** out? Internet is still down and has been for over 2 weeks. What ******** am I paying for? #virginmedia

  • mikejjennings Mike Jennings (@mikejjennings) reported

    @Nikeyg1 @virginmedia argh that's so frustrating. An ISP goes down and it causes SO MANY issues for people who need to work. I'm not sure what competition I have around here sadly as I think I'm locked into a contract. But I need to look into break clauses if they don't actually provide the service