Virgin Media outages and service status in Stockton-on-Tees, England

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Hartlepool, Stockton-on-Tees, Darlington, Billingham, and Redcar.

City	Problem Type	Report Time
Middlesbrough	Internet	3 days ago
Middlesbrough	E-mail	3 days ago
Hartlepool	Wi-fi	3 days ago
Middlesbrough	TV	4 days ago
Middlesbrough	Internet	4 days ago
Middlesbrough	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

• 
  AllpointsTV - Jamie (@AllpointsTV) reported 30 seconds ago from Guisborough, England

  @virginmedia Yes , and it says no issues and then asks to check my equipment , this test says there is an issue with my equipment and I should check again in 24 hours so an engineer can be arranged . This has now been saying check back in an hour for the last two hours

• 
  Jason N Beck (@beck5ter) reported 2 minutes ago from Stockton-on-Tees, England

  Question?? how long before Virgin Media shuts down your email if you leave them?? @VirginMediaCorp

• 
  Shaun Calvert (@Shaunelious) reported 3 minutes ago from Redcar, England

  @virginmedia I’ve cancelled the visit but why should I have to call back in the first place to cancel a visit I didn’t agree to? I wanted it adding to my initial complaint or raising separately but no one was interested. Cancel my contract

• 
  Adam (@ajtheladplummy) reported 4 minutes ago from Middlesbrough, England

  @virginmedia Advertises the best fastest and most reliable internet you can get but all you get is buffering. Tried to call support team all you get is automated options, please select your option blah blah and all you get is we will send you a link. I want to speak to a human!

• 
  Mark Walker (@mark770) reported 5 minutes ago from Stockton-on-Tees, England

  @virginmedia An area outage with something your end caused my issue (no bband) to flag as being resolved at your end. That was not the case in slightest (still without bband) and the tech appt this morning being cancelled but no notification

• 
  Gary Nolan (@gaznolan) reported 10 minutes ago from Stockton-on-Tees, England

  @virginmedia hey virgin media - when I'm told a final figure on my account and find out the agent lied and gave me a higher figure and then your complaint team tell me not to worry it'll be sorted. My contract finished on 30/3 but you've still taken a full month's payment (1/2)

• 
  Louise Baldock 💙 (@LouiseBaldock) reported 15 minutes ago from Stockton-on-Tees, England

  2 calls on landline from Asia, using dummy UK phone numbers, pretending to be from Virgin Media, telling me of a problem with the security of my router. Neither liked it when I told them their mother and father would be deeply ashamed if they knew what their son was doing.

• 
  CoreLegal (@Core_Legal) reported 16 minutes ago from Stockton-on-Tees, England

  Our phone lines and internet are down at our Wakefield office at the moment due to a national Virgin media issue. We have been advised that this is trying to be rectified as soon as possible and when we have an update from them we will update our social media platforms.

• 
  RACHEL BULLOCK (@RBullockITV) reported 19 minutes ago from Eaglescliffe, England

  Hey @virginmedia your WiFi down yet again, third time this week. I’m in TS16 but suspect we are not alone #virginmediadown

• 
  ⒸⓇⒶⒾⒼ ⓈⒸⒶⓃⓁⓄⓃ (@CraigScanlon86) reported 19 minutes ago from Middlesbrough, England

  3 weeks and 2 engineers later and the broadband outage between the hours of 6 and 9 continues, absolute useless from @virginmedia next steps unless engineer 3 can fix this tomorrow is #ofcom and seeing if we can switch providers 👋

• 
  Chloe (@chlowilson__) reported 29 minutes ago from Redcar, England

  Virgin media wifi is down again.. surprise, surprise

• 
  CDBarnezy (@cdbarnezy) reported 35 minutes ago from Middlesbrough, England

  @vonobox @stepickering @virginmedia It's my job… it's the same as anything other work from home job I've never had this problem before so I never though of needing a back up hotspot ect.

• 
  SimonMorrisonPeacock (@simonmp68) reported 35 minutes ago from Thornaby-on-Tees, England

  @virginmedia I’m using a lot of data trying to sort this out as no internet. I feel like I’m going mad. Your company says ask us for help during these difficult times yet I have and have been treat really shabbily. I’m so frustrated and angry please help me

• 
  ben (@benrelton) reported 37 minutes ago from Hartlepool, England

  Broadband is down in our area, but can’t register loss of service on the website - just won’t work. Any ideas? @virginmedia

• 
  SimonMorrisonPeacock (@simonmp68) reported 39 minutes ago from Thornaby-on-Tees, England

  @virginhelp @Virgin Sorry,yeah it’s Virgin Media. Just waited an hour on Wednesday and it’s over half an hour now I can’t wait any longer owing to an appointment but I need some help as soon as possible Thankyou

• 
  Victoria barry (@VictoriaBarry82) reported 41 minutes ago from Sunderland Bridge, England

  @virginmedia Yes that’s fine, I offered to send it back but I was told to use it until the call was listened to. Can you check on the progress of the complaint

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 47 minutes ago from Redcar, England

  @virginmedia @dakotafiction And still website says no issues!!

• 
  sharon mulcahy (@sharon_mulcahy) reported 52 minutes ago from Thornaby-on-Tees, England

  @virginmedia what the hell is going on with the broadband today this is ridiculous no service all day!

• 
  Shaun Calvert (@Shaunelious) reported 57 minutes ago from Redcar, England

  @virginmedia I’ve got 16 months left on my current contract but I’d like to cancel it as I have good reason

• 
  Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported 59 minutes ago from Middlesbrough, England

  @virginmedia No estimated fix time. Just tells me there is a problem in my area which is affecting my service. I already know that.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin Carter (@kevin_carter_uk) reported 2 minutes ago

  @Benleo @virginmedia Perhaps it you being a **** whiney customer thats the issue??

• 
  concerned (@concern58583359) reported 4 minutes ago

  @Benleo @headofgrey I will see your Virgin media and raise you @BritishGas their customer service is absolutely appalling. Shockingly bad, awful!

• 
  Hypocrisy Hunter (@HypocrisyHunta) reported 4 minutes ago

  @virginmedia @Benleo Ben will get back to you, his internet is down. AGAIN.

• 
  Big Ben (@IciBigBen2) reported 5 minutes ago

  @jakebritishwall @virginmedia @Benleo Same here. They don’t give a **** about their customers. I avoid anything with Virgin name on it.

• 
  Sofae (@SoFaeVT) reported 8 minutes ago

  Gotta love when the local council pulls out your fibre-optic cable straight out of the pavement with a road sweeper while you are mid stream just to get charged by virgin media to send a guy out to fix your internet 😩

• 
  James (@James59973804) reported 9 minutes ago

  @virginmedia your service is absolutely **** why is my internet down!!!!!

• 
  TwinHop (@ml1802) reported 12 minutes ago

  @Benleo @virginmedia Their customer service is absolutely shite.

• 
  godisgood (@ed2dfc1b030e4cb) reported 16 minutes ago

  @Benleo @virginmedia I agree Ben cancelled my virgin atrocious service go to Trust pilot I would have given them - 1000 but can’t go lower than 1 but you can leave feedback it’s important to warn other people .

• 
  Sf (@muckfe111) reported 17 minutes ago

  @Benleo @virginmedia Try an issue with bet 365 if you think virgin are bad

• 
  Rob Green (@Rob_Green1) reported 22 minutes ago

  @Benleo @virginmedia Been there. Had similar service. Absolutely atrocious.