Virgin Media Outage Report in Stockton-on-Tees, England
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The latest reports from users having issues in Stockton-on-Tees come from postal codes TS17 and TS18.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Hartlepool, Darlington, Newton Aycliffe, Stockton-on-Tees, Spennymoor and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Total Blackout | |
| Hartlepool |
Internet | |
| Middlesbrough |
Total Blackout | |
| Darlington |
||
| Newton Aycliffe |
Internet | |
| Middlesbrough |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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Just me in it
(@Cannygang4) reported
from
Middlesbrough, England
@mrlamb11 @virginmedia @prodnose I have rang twice this morning. I select option 1 and it diverts to call back WTF. Bring back Grandstand
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Jay rix
(@shreklandpony84) reported
from
Billingham, England
@virginmedia can you explain to me why I still can't access fifa20 ultimate team . This is still a ongoing problem since Friday
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James Willson
(@theJamesWillson) reported
from
Hartlepool, England
@virginmedia ...just received a letter from VM saying there is nothing they can do re the Virgin TV Go app not working...and here's me thinking it was part of my deal🤔
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˥ ∀ W
(@bettercallmal) reported
from
Middlesbrough, England
The country is on lockdown and Virgin Media has been going down all day. Would hate to work for customer service right now.
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Danny Taylor
(@DannyTaylorDT) reported
from
Middlesbrough, England
@DrussSkilgannon Don’t know mate I didn’t play after what happened in the qualifier. It’s a problem between EA and Virgin Media apparently
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Rev Graham Dobinson
(@grahamdo) reported
from
Hartlepool, England
@virginmedia yet again virgin media is down.
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Lisa Harvey
(@lumpss) reported
from
Billingham, England
Virgin media down 😡
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Danny Taylor
(@DannyTaylorDT) reported
from
Middlesbrough, England
After winning 37/37 in the Newcastle #ePL across the groups and the playoffs, I lose in the semi finals and won’t be at the grand final. Hard to describe the conditions I’ve just had to play in due to EA’s issue with Virgin Media, but this really has broken me
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Lee Bell
(@lebell83) reported
from
Sunderland Bridge, England
Why is @virginmedia internet so poor. It’s like having dial up back
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Ami
(@ami9463) reported
from
Egglescliffe, England
@virginmedia I need help!!!!
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Drake
(@LiamMDrake) reported
from
Redcar, England
@virginmedia are you going to fix this issue surrounding the routers blocking access to Fifa / EA sports
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Ross William
(@rosssimpson) reported
from
Darlington, England
@MiniMosh @virginmedia Also not working in DL1 @virginmedia please sort this :-)
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rachy roo roo
(@rachyrooroo1) reported
from
Redcar, England
@virginmedia hi there is any of your call centres open n I’m not a happy customer
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|Jamie|MightyRaider
(@RaiderOnMixer) reported
from
Redcar, England
@virginmedia is having problems nationwide by the looks of it , which means I stream tonight unless it is sorted by time I start my usual streams
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Kate Baucherel
(@KateBaucherel) reported
from
Billingham, England
@virginmedia It’s been going off intermittently for weeks. I’ve been blaming the devices in the house and changing every cable. You even sent me a new router. Every drop in service resets adapters and loses video calls.
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia NHS workers on the front line speaking to a manager on the phone and your staff have hung up on me!!!! Need a call back immediately before my contract finishes as 12am tonight!!! What a way to treat your NHS workers in this pandemic #foul
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Holgate69
(@Holgate69) reported
from
Middlesbrough, England
Here’s a thought. Those poor folk stick in hospital at the moment. No visitors allowed but still been charged #Extortionate amounts for #TVServices How about these companies waiving fees as a goodwill gesture during extremely difficult times #NHS #VirginMedia ##SkyTv
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I🍭
(@mxhdyyy) reported
from
Sunderland Bridge, England
@virginmedia fix the WiFi you mugs
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Just me in it
(@Cannygang4) reported
from
Middlesbrough, England
@AF3WT @BBC Would love @virginmedia to be able to contact @virginmedia to cancel my sports/footy channels on @virginmedia which is now not available on @virginmedia. I have tried 3 times today @virginmedia
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David Sanderson
(@borolad1965) reported
from
Darlington, England
@virginmedia we are having severe broadband issues in Darlington area this weekend. I'm in DL3 9 area. Other postcodes DL1 as well having issues. Logged with faults and advised it would be sorted 10.10pm yesterday. STILL off this morning and no texts. Please advise.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Faman32
(@faman32) reported
@virginmedia I have had no internet it’s been down for hours now I live in bradford how long till it’s back up because this is so annoying the whole house is sat waiting for it to get running again.
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Stephen Fawcett
(@stephen_1430) reported
@virginmedia have the worst customer service I’ve ever known. 3 weeks without no internet and still have the cheek to charge me £30+ a month. Saying my house/area is non serviceable when there’s hotspots all around me. Sort it, or it’s getting cancelled.
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Chris & Murphy
(@chris_and_murph) reported
@virginmedia All I’ve asked for is contact details of somebody able to resolve a hazard, which you haven’t and presumably won’t provide. No longer my problem when you get sued.
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Helen Thomas
(@HelenT_26) reported
@virginmedia I've had emergency calls only and no mobile data for the last 6 days while waiting for a replacement sim card which takes 3-5 working days to arrive. It's a bit ridiculous that they aren't sent out next day delivery if your sim card stops working like mine has
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Mark Walker🏴🇬🇧
(@MarkWL20) reported
I am sick of companies like @ScottishPower and @virginmedia constantly putting the prices up I have been a loyal customer for years New customers get all the deals while we get shafted. Well from now on every year I'm going to go with a different company Save myself a fortune Bye
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Tariq Butt
(@tfbutt) reported
@virginmedia @BexsterUK VM are now being sneaky, if the service affects less than 25% customers they do not broadcast service status outage on their website, this is what Luke from VM told me.
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Brin1717
(@brin1717) reported
@virginmedia It certainly is more than disappointing! I will definitely be making a formal complaint.
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Jagdeep Birdi
(@Clearmessage2) reported
@virginmedia Yes, we have. It’s usually an outage and they happen regularly. It prevents us from working.
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Anthony, of course 💉💉
(@ofcAnthony) reported
@virginmedia I have no idea how, MG. I've signed into the My Virgin Media portal but I can't see anything except service status, my package, and my bill (which is also half what I actually pay for some reason). Can't see anywhere to say that I want to opt out of marketing SMS
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Cat whisperer
(@g_barfoot) reported
@VirginMediaCorp @virginmedia Losing another channel (CNN) just lost Fox & yet the prices don't reflect the increasing lack of content. Prices go up & choice goes down. I have hardly any channels from the original selection I made.