Virgin Media outages and service status in Stockton-on-Tees, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 18 outage signals in the last 24 hours around Stockton-on-Tees, including 17 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 14, 2:51 PM GMT+1.
- TV (50%)
- Internet (31%)
- Wi-fi (16%)
- Total Blackout (3%)
The latest reports from users having issues in Stockton-on-Tees come from postal codes TS17 , TS19 , TS18 and TS20 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Darlington, Billingham, Redcar, and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
|
|
TV | 3 hours ago |
|
|
TV | 4 hours ago |
|
|
Wi-fi | 5 hours ago |
|
|
TV | 5 hours ago |
|
|
TV | 5 hours ago |
|
|
TV | 5 hours ago |
Nearby cities with recent reports
10 recent signals
6 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
-
Ryan Wilšon (@Ryan_UTB) reported from Stockton-on-Tees, England@virginmedia your internet is so bad
-
Lorraine Ripley (@Lorryolly) reported from Darlington, England@virginmedia so dissatisfied when I made a call to see if any reductions could be me to be fobbed off and advised I have the best package, the advisor was no help at all and clearly reading from a script. No bedside manner. And now my landline has suddenly stopped working!!!😥
-
Jason N Beck (@beck5ter) reported from Stockton-on-Tees, EnglandQuestion?? how long before Virgin Media shuts down your email if you leave them?? @VirginMediaCorp
-
Victoria barry (@VictoriaBarry82) reported from Sunderland Bridge, England@virginmedia Yes that’s fine, I offered to send it back but I was told to use it until the call was listened to. Can you check on the progress of the complaint
-
Mat⚙ (@NotEnoughTECH) reported from Ingleby Barwick, EnglandHey @virginmedia what's your support email address in the UK? Your website is absolutely useless in that regard
-
Adam (@ajtheladplummy) reported from Middlesbrough, England@virginmedia Advertises the best fastest and most reliable internet you can get but all you get is buffering. Tried to call support team all you get is automated options, please select your option blah blah and all you get is we will send you a link. I want to speak to a human!
-
Warren Baister 🇬🇧 (@WarrenBaister) reported from Sunderland Bridge, England@virginmedia Yes unable to use it. Wireless is very poor and was great during the first couple of weeks. Uploading is very hot and miss. Not happy considering I’m paying for fast broadband. My phone rarely connects to it unless I’m fairly close to the router. This can’t be right
-
Chloe (@chlowilson__) reported from Redcar, EnglandVirgin media wifi is down again.. surprise, surprise
-
Simon Clayton (@SiClayton) reported from Stockton-on-Tees, EnglandHi @02 @virginmedia has all the allocated of @peterkay_co_uk tickets been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?
-
steven lambert (@stelambert1977) reported from Thornaby-on-Tees, England@virginmedia Finally red button service working on Virgin. Only missed half of the @Boro match!! ;however commentary is from the Blackburn match. #PoorService #virginmedia
-
Jim Gardner 🇪🇺🇺🇦 (@Jim_Gardner_) reported from Stockton-on-Tees, England@SimonMarksFSN Ironically it's the only streaming service of the latest to launch I considered subscribing to here in the UK because CNN removed itself from Sky and Virgin Media when Warner announced its own streaming platform. I hope it now comes back, although it never left LG's WebOS IPTV.
-
Chris Christopher (@Christo72210007) reported from Nunthorpe, England@virginmedia Aaarrrggghhh, red button not working on Sky Sports tonight any idea why?
-
Shaun Wathey (@Wathey) reported from Sunderland Bridge, England@virginmedia how do I make a complaint?
-
Big Al H (@AlanHewitt10) reported from Stockton-on-Tees, England@virginmedia how do you have the front to increase my bills by nearly 20 percent and yet your service has been awful lately. In the morning my tv broadband and landline is going. And my mobile will not be renewed.
-
rachel (@rachsclarke) reported from Middlesbrough, England@virginmedia Thanks, do you have an ETA of when you’re issue will be resolved? Many of us could of purchased this game with a different streaming service if we knew you would be having the same issues with red button as per usual
-
Shaun Harrison (@TrackScotti) reported from Darlington, EnglandThe @virginmedia Hub 3 (and I understand the 4 is just as bad) is a shocking WiFi offering. Any more than 10-15 items on it (not a lot considering what homes have connected these days) and it drops WiFi often! Ethernet connected devices are fine, yes, but not a good look !!
-
andrea mcdonald (@AndreaAndymac) reported from Redcar, England@virginmedia again I have to go through social media to contact your company. I need to speak with a human regarding your poor customer service
-
Guru Boutique (@Gurudarlington) reported from Darlington, England@virginmedia The number I wanted to retain is at my private address not my work address which is shown on this Twitter account. I doubt the number is still live with BT and I feel let down.
-
-
Terry Chapman or FBH (@TerryFBH) reported from Yarm, England@virginmedia I look forward to receiving your offer regarding the complaints that I already made and have still not received a response. I suppose you could consider this a further complaint that your complaints process is inadequate.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
simon (@simon201831) reported@virginmedia When will service be back approx
-
Annette Day (@Annette25143451) reported@deano050505 @virginmedia Mine is the same. Obviously a big problem all over 😢
-
Ahmed Mohamed (@Medzy1506) reported@virginmedia Looks like my TV is back but now my Internet has issues 🙄
-
GJS-Graham (@914GJS) reported@virginmedia My broadband service is also very unstable at present, Cambridge, Cambs.
-
Elaine Gladman (@gladders1) reported@virginmedia what is going on with our tv services today one minute it ok now it’s not working again sort it out
-
Tommy71 (@Tommyboyle_71) reported@virginmedia The pixelated picture is just like what happens on a satellite , could it be a satellite issue Virgin ? Ln5 post code
-
Louise (@LouiseTregidgo) reported@virginmedia there was a huge spike today sun discharge not long ago then it all went down no pics just pixels on all channels but apps
-
El Mo Bullseye (@ElmoBz77) reported@virginmedia @5IMON_ Is email down too? Mine is not working
-
Graham Joyce 🏴🦋 (@g_joyce) reported@virginmedia @K_simple_k I’ve also sent messages about this issue in Edinburgh EH12 7BX.
-
Carl Cavell (@Blue_Cav) reported@virginmedia Been a while now, to get compensation for lack of service you need to inform you. Yet ironically the website doesn't recognise customer accounts. Might tell Alainis Morrisette now.