Virgin Media Outage Report in Stockton-on-Tees, England
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The latest reports from users having issues in Stockton-on-Tees come from postal codes TS19 and TS17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Hartlepool, Darlington, Newton Aycliffe, Spennymoor and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Internet | |
| Stockton-on-Tees |
Wi-fi | |
| Middlesbrough |
TV | |
| Middlesbrough |
Internet | |
| Middlesbrough |
||
| Middlesbrough |
TV |
Community Discussion
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Virgin Media Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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rachel
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia You realise we’ve already missed 35 minutes of this 90 minute match? Are you going to be refunding customers due to your inconsistent service
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Chloe
(@chlowilson__) reported
from
Redcar, England
Virgin media wifi is down again.. surprise, surprise
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AllpointsTV - Jamie
(@AllpointsTV) reported
from
Guisborough, England
@virginmedia so trying to get an engineer to fix my 1gb internet after days of it running at sub 200mb and disconnecting at midnight it’s now been off for over a day . I just kept being told try again in one hour
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rachel
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia Thanks, do you have an ETA of when you’re issue will be resolved? Many of us could of purchased this game with a different streaming service if we knew you would be having the same issues with red button as per usual
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Chris Christopher
(@Christo72210007) reported
from
Nunthorpe, England
@virginmedia Aaarrrggghhh, red button not working on Sky Sports tonight any idea why?
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steven lambert
(@stelambert1977) reported
from
Thornaby-on-Tees, England
@virginmedia Finally red button service working on Virgin. Only missed half of the @Boro match!! ;however commentary is from the Blackburn match. #PoorService #virginmedia
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Lorraine Ripley
(@Lorryolly) reported
from
Darlington, England
@virginmedia so dissatisfied when I made a call to see if any reductions could be me to be fobbed off and advised I have the best package, the advisor was no help at all and clearly reading from a script. No bedside manner. And now my landline has suddenly stopped working!!!😥
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The Jolly EV Fan (now living up in the North)
(@Thejollyevfan) reported
from
Stockton-on-Tees, England
@virginmedia DM me so I can give contact details. Don’t think it would cause a problem but I’d worry about affecting neighbours services or possible future services should we come back to you.
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steven lambert
(@stelambert1977) reported
from
Thornaby-on-Tees, England
@virginmedia why is the red button not working tonight for sky sports?
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Cameron Ross
(@pumbingchap) reported
from
Sunderland Bridge, England
@virginmedia Does anyone from your customer care actually ring you back? My newly installed so called fast WiFi has not worked correctly since install… Terrible product….
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rachel
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia can you confirm your sky sports red button will be working tonight for the Boro match as there is always problems with it, as if it’s not I’ll purchase the match with a different provider instead. Plenty of notice here for an 19:45 kick off
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Cameron Ross
(@pumbingchap) reported
from
Sunderland Bridge, England
@virginmedia They advised, reset, changing from 2.4 to 5. Then back again. Changing the settings on the account. Done this multiple times. Customer service hung up on me then I rang back again and was told I hung up on them. Awaiting a supervisor call. It’s never worked since installation
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Cameron Ross
(@pumbingchap) reported
from
Sunderland Bridge, England
@virginmedia Thanks for your reply. I’ve done all that’s recommended. Logged complaints, customer service can’t help, I’m still awaiting a supervisor to contact…
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Gary Nolan
(@gaznolan) reported
from
Stockton-on-Tees, England
@beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?
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gary doyle
(@werbedoyle) reported
from
Stockton-on-Tees, England
@virginmedia hey hey virgin media wifis down. Your web site says it fixed ????
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Mat⚙
(@NotEnoughTECH) reported
from
Ingleby Barwick, England
Hey @virginmedia what's your support email address in the UK? Your website is absolutely useless in that regard
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Shaun Wathey
(@Wathey) reported
from
Sunderland Bridge, England
@virginmedia how do I make a complaint?
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AllpointsTV - Jamie
(@AllpointsTV) reported
from
Guisborough, England
@virginmedia Yes , and it says no issues and then asks to check my equipment , this test says there is an issue with my equipment and I should check again in 24 hours so an engineer can be arranged . This has now been saying check back in an hour for the last two hours
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Jim Gardner 🇪🇺🇺🇦
(@Jim_Gardner_) reported
from
Stockton-on-Tees, England
@SimonMarksFSN Ironically it's the only streaming service of the latest to launch I considered subscribing to here in the UK because CNN removed itself from Sky and Virgin Media when Warner announced its own streaming platform. I hope it now comes back, although it never left LG's WebOS IPTV.
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steven lambert
(@stelambert1977) reported
from
Thornaby-on-Tees, England
When will the channels issue be fixed? @virginmedia #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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𝗸𝗮𝗻𝗱𝗶𝗰𝗲
(@xRockyRaccoon) reported
@virginmedia Yes and I have the Connect app to test rooms - soon as you're a few metres away the connection goes dead and the results are 'Poor' then it's unable to optimise in the app and suggests the 'purchase' of a booster. I'm not paying you more money because your service doesn't work.
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Have you seen this tweet?
(@Denica_1) reported
@virginmedia That’s the problem, nothing is flashing it has the white line. But then it cuts out every hour. I check the hub and turn it off and on again then it will have all green in the 3 symbols for ages. I do a-lot of video calls for work and then, boom internet goes. It’s intermittent.
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Tokyo
(@Tokyo58917350) reported
@virginmedia this is the second day I’m having issues staying connected to the wifi in the Cardiff area. Not ideal considering I WFH and am having to use my mobile data instead
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Peter Sweeney
(@_Hairdo_) reported
@virginmedia Hi, I have one of your nynex boxes on my outdoor wall. Can you please tell me how I can arrange for this to be removed? I am not a VM customer
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Jon Robbs
(@Fast_ManRover) reported
@virginmedia Multiple times.. Still on a webchat from last night where I put all my query details down beforehand and then two hours later they passed me to another department which was closed. Was expecting it tbh.. dreadful service
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Brett Richardson
(@Brettboy79) reported
@virginmedia Well sort the signal out on Middleton, I. Manchester, or I'll be finding someone else.
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YaGunners
(@Ya_Gunners_) reported
@virginmedia hey! No internet since this morning. Checked the service status - shows no issues but still no internet. Please help.
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Robert Mitchell
(@RobertMitchell_) reported
@virginmedia Yes I am, it has been an issue over about 3 days now
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Jorrit Dubois
(@jmasterflex1) reported
@virginmedia can you explain why I consistently do not get the fibre speeds I am paying for??! #lousyservice #slow #virginmedia
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Aidan Keeley
(@keeley_aidan) reported
@virginmedia I explained the situation, again. Was old that given the circumstances it that they would raise it to have the EDF waived. I then heard nothing at all, except an e-mail saying it was denied, with no reason why. My account issue wasn't addressed back in December, still can't login