Virgin Media outages and service status in Stockton-on-Tees, England

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Darlington, Hartlepool, Middlesbrough, Billingham, and Redcar.

City	Problem Type	Report Time
Stockton-on-Tees	Internet	18 hours ago
Darlington	Internet	3 days ago
Hartlepool	Internet	5 days ago
Middlesbrough	Wi-fi	6 days ago
Middlesbrough	Wi-fi	11 days ago
Darlington	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

• 
  Warren Baister 🇬🇧 (@WarrenBaister) reported 1 minute ago from Sunderland Bridge, England

  @virginmedia my WiFi is terrible. So slow and it’s meant to be the fastest. Regretting the switch at the minute

• 
  Gary Nolan (@gaznolan) reported 2 minutes ago from Stockton-on-Tees, England

  @virginmedia hey virgin media - when I'm told a final figure on my account and find out the agent lied and gave me a higher figure and then your complaint team tell me not to worry it'll be sorted. My contract finished on 30/3 but you've still taken a full month's payment (1/2)

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 4 minutes ago from Redcar, England

  @DanWalk32531219 @virginmedia Just checked at 2am, finally back up again, though poor speeds on a speed test, hopefully will improve by the morning 🤞

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 5 minutes ago from Redcar, England

  @virginmedia @dakotafiction Same here ts10, broadband is down, your status says no issues!

• 
  CoreLegal (@Core_Legal) reported 7 minutes ago from Stockton-on-Tees, England

  Our phone lines and internet are down at our Wakefield office at the moment due to a national Virgin media issue. We have been advised that this is trying to be rectified as soon as possible and when we have an update from them we will update our social media platforms.

• 
  Daniel Thompson (@Danielson_1991) reported 9 minutes ago from Hartlepool, England

  @virginmedia I honestly can't deal with being passed around departments again. The problem is the WiFi is weak upstairs and I'm paying for a product thats not fit for service. You advertise intelligent pods to boost connections, all I want is to order one to resolve the issue.

• 
  ⒸⓇⒶⒾⒼ ⓈⒸⒶⓃⓁⓄⓃ (@CraigScanlon86) reported 11 minutes ago from Middlesbrough, England

  3 weeks and 2 engineers later and the broadband outage between the hours of 6 and 9 continues, absolute useless from @virginmedia next steps unless engineer 3 can fix this tomorrow is #ofcom and seeing if we can switch providers 👋

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 12 minutes ago from Redcar, England

  @virginmedia @dakotafiction And still website says no issues!!

• 
  Shaun Calvert (@Shaunelious) reported 18 minutes ago from Redcar, England

  @virginmedia Red button for virgin, which I know isn’t true as I’ve used it before. I asked to raise complaints several times to which they just ignored before eventually saying they would raise one. He then said it was raised. Never known a complaint raised without someone describing it…

• 
  Chloe (@chlowilson__) reported 23 minutes ago from Redcar, England

  Virgin media wifi is down again.. surprise, surprise

• 
  Simon Clayton (@SiClayton) reported 24 minutes ago from Stockton-on-Tees, England

  Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 25 minutes ago from Redcar, England

  @virginmedia It's working now. Just would have been good to have been informed and kept in the loop that there was an issue being worked on, the status page was useless, stating no issues!

• 
  Peter 🐈🎸🕹️ (@PeteYourDoom) reported 28 minutes ago from Hartlepool, England

  @virginmedia Checked l the internal cabling and all right etc so hopefully just a lose wire somewhere at the cabinet or something the engineer can easily fix. Is there any refund due to lack of service? I pay £67 a month. Can offset that against my mobile phone data

• 
  Jason N Beck (@beck5ter) reported 30 minutes ago from Stockton-on-Tees, England

  @virginmedia I have been one of your customers for years. We have broadband (used constantly) TV (never switched on) Telephone (only Virgin call it)

• 
  Michael Wicks (@wicks_michael) reported 37 minutes ago from Middlesbrough, England

  @virginmedia what’s going on with your website unable to access via my O2 or Vodafone mobile network. No problems with any other websites 😡

• 
  Danny Taylor (@DannyTaylorDT) reported 43 minutes ago from Middlesbrough, England

  Every single championship midweek fixtures, there’s always an issue with the red button. They either forget to turn the game on or instead they’ve now managed to put the wrong commentary on. Sort it out @virginmedia @SkyFootball. Wrong commentary on the Boro game

• 
  Simon Clayton (@SiClayton) reported 55 minutes ago from Stockton-on-Tees, England

  Absolutely atrocious service AGAIN from @virginmedia - broadband, TV, telephone - all down and Tuesday is the earliest anybody can be bothered to come out - from one of the largest telecoms companies in the UK 😡😡😡

• 
  andrea mcdonald (@AndreaAndymac) reported 57 minutes ago from Redcar, England

  @virginmedia any chance of speaking to a human regarding my television service

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 59 minutes ago from Redcar, England

  @dakotafiction @virginmedia Just want an eta of when this will be completed or resolved, can't even watch the firestick! It's obviously an issue looking at the amount of comments on Facebook.

• 
  Warren Baister 🇬🇧 (@WarrenBaister) reported 59 minutes ago from Sunderland Bridge, England

  @virginmedia There isn’t any reported problems in my area but mine is very ‘hit and miss’ at the moment. I’ll go for periods where nothing will upload/download at all

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sam Greenland (@SprocketEtQuill) reported 4 minutes ago

  This week I’ve learnt a lesson. Resilience in AI Agents isn’t just about model provider Vs local hosting. This week @virginmedia accidentally cut my internet connection and it’ll be a week before they can fix it. I’m buying a 5G router so the baby monitors still work because that’s a safety concern! The router will also bring the Mac Mini back online so two of my three agents will be back. The third agent is on a laptop at work so they’re still up anyway. Resilience baked in was a good strategy, but it will get better still. There’s always room for improvement?

• 
  بابلو (@Unkown_Villainn) reported 6 minutes ago

  @Jxs_b Worst one is virgin media, feels like no human is working for them

• 
  Hatz (@DevilHatman) reported 7 minutes ago

  @virginmedia what on earth is going on? My upload speed has been dogshit since Friday/Saturday. Today along it's dropped from about 25mb/s to less than 10mb/s. All your site says is "intermittent issues in the area"... which is so regular its utterly redundant now

• 
  Craig (@bricknblock1981) reported 8 minutes ago

  @virginmedia Please see my wife’s posts for issues and photos and contact her directly to resolve

• 
  Ben (@BenjaminEHowe) reported 9 minutes ago

  @ndabas @TLRailUK More interesting IMO – the IP address 80.0.1.0 belongs to Virgin Media (as part of 80.0.0.0/13). I wonder if the PIS uses VM, or if they're just using public IP space on a private network and hoping for the best?

• 
  Crckersmckerx (@crackersmackerx) reported 10 minutes ago

  DOWN WITH CORPORATIONS (My virgin media is down)

• 
  Dippy | Brig Content Creator (@Itsdippylive) reported 11 minutes ago

  In the same 28 April email, Virgin Media wrote: "a dedicated chat-based support route for customers with reasonable adjustments is needed... an area where we must improve." They wrote that 6 days ago. Today the next cycle broke.

• 
  Mike (@mikegormley2003) reported 12 minutes ago

  @virginmedia WIFI been down for a few days, engineer comes, says he can’t fix it and leaves. No proof he was here and nothing to say he’ll fix it! Shockingly poor service DD5 1EJ

• 
  Alexis “Cozy Bear” Lockhart (@AlexisAdamsTTV) reported 12 minutes ago

  My internet is down again. My modem is making buzzing noises @VirginMediaIE @virginmedia. So sorry, guys. I’ll be away from Twitter and YouTube for a while 🥺🥺🥺

• 
  Isla (@saoirseisla) reported 13 minutes ago

  @virginmedia 10 straight days. No WiFi/tv channels. No, it’s not an area outage,it started as one but now it’s a major issue affecting my connection.I’ve been on the app but it says no outage issues in my area. No one can seem to tell me when it will be fixed. I work from home and need wifi