Virgin Media outages and service status in Stockton-on-Tees, England

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Hartlepool, Middlesbrough, Darlington, and Billingham.

City	Problem Type	Report Time
Stockton-on-Tees	Wi-fi	6 days ago
Hartlepool	Internet	6 days ago
Stockton-on-Tees	TV	7 days ago
Middlesbrough	Internet	14 days ago
Middlesbrough	Internet	14 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

• 
  Cameron Ross (@pumbingchap) reported 1 minute ago from Sunderland Bridge, England

  @virginmedia They advised, reset, changing from 2.4 to 5. Then back again. Changing the settings on the account. Done this multiple times. Customer service hung up on me then I rang back again and was told I hung up on them. Awaiting a supervisor call. It’s never worked since installation

• 
  Mark Walker (@mark770) reported 4 minutes ago from Stockton-on-Tees, England

  @virginmedia An area outage with something your end caused my issue (no bband) to flag as being resolved at your end. That was not the case in slightest (still without bband) and the tech appt this morning being cancelled but no notification

• 
  Stu # Boro Shirts (@Boro_shirts) reported 6 minutes ago from Billingham, England

  Anyone else virgin media Internet down billingham?

• 
  Jason N Beck (@beck5ter) reported 7 minutes ago from Stockton-on-Tees, England

  Question?? how long before Virgin Media shuts down your email if you leave them?? @VirginMediaCorp

• 
  steven lambert (@stelambert1977) reported 8 minutes ago from Thornaby-on-Tees, England

  When will the channels issue be fixed? @virginmedia #virginmedia

• 
  Paul Corney (@Corney77) reported 9 minutes ago from Darlington, England

  @virginmedia the level of service I’m reviewing from yourselves is disgraceful. None interested in trying to deal with my issue. Just been hung up on AGAIN. Please can someone contact me to help.

• 
  JAKE (@TownsJake) reported 13 minutes ago from Darlington, England

  @virginmedia has the worst customer service by an absolute stretch, been trying to sort my broadband and tv out for about 6 hours

• 
  Dave (@davedome) reported 13 minutes ago from Darlington, England

  @virginmedia any issues in the DL3 area? Broadband crashed about 10mins and hasn't been back on since.

• 
  Gary Nolan (@gaznolan) reported 15 minutes ago from Stockton-on-Tees, England

  @virginmedia great service NOT! Called yesterday to disconnect and was blatantly given incorrect information by the chat agent. Had a call today from another retention agent asking how he could resolve the issues so I explained what happened. (1/2)

• 
  JAKE (@TownsJake) reported 30 minutes ago from Darlington, England

  @virginmedia No i just been disconnected so this is another 2 hours wasted, i just want to cancel my services now

• 
  Shaun Wathey (@Wathey) reported 34 minutes ago from Sunderland Bridge, England

  @virginmedia how do I make a complaint?

• 
  Ryan Wilšon (@Ryan_UTB) reported 34 minutes ago from Stockton-on-Tees, England

  @virginmedia your internet is so bad

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 38 minutes ago from Redcar, England

  @dakotafiction @virginmedia Just want an eta of when this will be completed or resolved, can't even watch the firestick! It's obviously an issue looking at the amount of comments on Facebook.

• 
  rachel (@rachsclarke) reported 41 minutes ago from Middlesbrough, England

  @virginmedia Thanks, do you have an ETA of when you’re issue will be resolved? Many of us could of purchased this game with a different streaming service if we knew you would be having the same issues with red button as per usual

• 
  andrea mcdonald (@AndreaAndymac) reported 46 minutes ago from Redcar, England

  @virginmedia as per usual the red button not working AGAIN the amount I pay you each month should provide me with a much much better service than this. What are you doing??????

• 
  Shaun Calvert (@Shaunelious) reported 48 minutes ago from Redcar, England

  @virginmedia Or asking what outcome they want. Anyway, not long after I get a text saying a technician is coming out that I haven’t agreed to and if I’m not home when they come it’ll cost £25. So I have to call up to cancel that and was then told I can’t add to my complaint….

• 
  gary doyle (@werbedoyle) reported 50 minutes ago from Stockton-on-Tees, England

  @virginmedia hey hey virgin media wifis down. Your web site says it fixed ????

• 
  Matt Greenfield-Westcott (@WheezyRider44) reported 55 minutes ago from Nunthorpe, England

  @virginmedia But this has gone on for months, not days or weeks. It can't be that difficult to identify the problem and find a solution.

• 
  Simon Clayton (@SiClayton) reported 55 minutes ago from Stockton-on-Tees, England

  Absolutely atrocious service AGAIN from @virginmedia - broadband, TV, telephone - all down and Tuesday is the earliest anybody can be bothered to come out - from one of the largest telecoms companies in the UK 😡😡😡

• 
  Peter 🐈🎸🕹️ (@PeteYourDoom) reported 56 minutes ago from Hartlepool, England

  @virginmedia Checked l the internal cabling and all right etc so hopefully just a lose wire somewhere at the cabinet or something the engineer can easily fix. Is there any refund due to lack of service? I pay £67 a month. Can offset that against my mobile phone data

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  alan holt (@alanholt7) reported 5 minutes ago

  @virginmedia any idea when WiFi will be back on in bb2 5eg area? Been down all day

• 
  ThatGoku (@ThatFoxGoku) reported 7 minutes ago

  Virgin Media down again in my area. Was looking forward to streaming today. Good job it’s not my livelihood. Imagine being a big streamer earning thousands a day and this happens. That’d be a big compensation bill going to #virginmedia

• 
  The Phantom (@Th33illuminati) reported 8 minutes ago

  Then Virgin Media turns ya internet of 3 weeks in when you’ve paid every month for a month but their inadequate foreign staff STILL can’t get the direct debit date correct YOU ******* AIR BALLOON FLYER ***** **** FIX UP YH

• 
  Mark (@tirpse) reported 11 minutes ago

  @virginmedia every night this week broadbands gone down at the same time. Do a check no issues, check again no issues check again intermittent issues check back in 24 hours. It’s not as if broadband is new, surely you should know what you’re doing by now? Fix it and get reliable!

• 
  propper klopper (@gilesy10982) reported 14 minutes ago

  @miked36 @virginmedia Trying to mate. When @virginmedia ain’t putting there wires in stupid places 🤦🏼🤦🏼🤦🏼

• 
  andrea felton (@feltors) reported 15 minutes ago

  @virginmedia why can’t I access my emails on my phone and laptop won’t let me sign in

• 
  m (@Marcus_Campana) reported 25 minutes ago

  @virginmedia when I contacted u earlier in the year I was told the upgrade to the 360 box doesn't mean a new contract, but yet after months of you harassing me I've upgraded box and low and behold you've sent me a new contract until 2028 , not happy how do I cancel???

• 
  Davie G 🇬🇧 (@fredbeare) reported 27 minutes ago

  @biggle1908 Wouldnt touch virgin media witha barge pole, agreed to join them then customer service set in was apallingso pulled out

• 
  Gareth G Baskcomb (@GGBaskcomb_ACP) reported 31 minutes ago

  Intermittent signal once again. Router trying to find the signal without any success - it's literally a waiting game now @virginmedia

• 
  Cailìn-deas 🇮🇪💚 (@Cailndeas260812) reported 31 minutes ago

  @nicolatallant Nicola...with your experience in investigative journalism you should be all over this! I have never heard of such widespread corruption. You know what should be done here. Do the right thing. Ask the questions.... Start with the Shilling report...or how about the fact there is NO PULSE RECORD for #MrP regarding the allegations and subsequent harrassment of #MrP. The enablement and cheek turning is disgusting. Do your job. @rtenews @virginmedia