Virgin Media Outage Report in Stockton-on-Tees, England
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The latest reports from users having issues in Stockton-on-Tees come from postal codes TS20.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Darlington, Hartlepool and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Internet | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Total Blackout | |
| Stockton-on-Tees |
TV | |
| Middlesbrough |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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Ami
(@ami9463) reported
from
Egglescliffe, England
@virginmedia I need help!!!!
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Cj .
(@luis70105) reported
from
Middlesbrough, England
Spend a fortune every month for @virginmedia tv and sky, BT sport and guess what somebody has sold most the games in December to amazon prime , absolutely disgraceful , thanks @virginmedia one unhappy customer. Leaving in the morning , you can count on it. What am I paying for!
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Drake
(@LiamMDrake) reported
from
Redcar, England
@virginmedia are you going to fix this issue surrounding the routers blocking access to Fifa / EA sports
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia NHS workers on the front line speaking to a manager on the phone and your staff have hung up on me!!!! Need a call back immediately before my contract finishes as 12am tonight!!! What a way to treat your NHS workers in this pandemic #foul
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David Sanderson
(@borolad1965) reported
from
Darlington, England
@virginmedia we are having severe broadband issues in Darlington area this weekend. I'm in DL3 9 area. Other postcodes DL1 as well having issues. Logged with faults and advised it would be sorted 10.10pm yesterday. STILL off this morning and no texts. Please advise.
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Adam McClelland
(@adam_mcclelland) reported
from
Stainton and Thornton, England
Hazel from customer relations at @virginmedia. Rude. Obstructive and defensive! Scare mongering into staying with Virgin! Glad I called instead of my 78yr old grandfather!
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Just me in it
(@Cannygang4) reported
from
Middlesbrough, England
@AF3WT @BBC Would love @virginmedia to be able to contact @virginmedia to cancel my sports/footy channels on @virginmedia which is now not available on @virginmedia. I have tried 3 times today @virginmedia
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Danny Taylor
(@DannyTaylorDT) reported
from
Middlesbrough, England
@AndyP5693 @ConnorBagan @virginmedia Yeah I checked it, problem in the area, estimated fix by 15:00 💩
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Danny Taylor
(@DannyTaylorDT) reported
from
Middlesbrough, England
After winning 37/37 in the Newcastle #ePL across the groups and the playoffs, I lose in the semi finals and won’t be at the grand final. Hard to describe the conditions I’ve just had to play in due to EA’s issue with Virgin Media, but this really has broken me
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Ross William
(@rosssimpson) reported
from
Darlington, England
@MiniMosh @virginmedia Also not working in DL1 @virginmedia please sort this :-)
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Just me in it
(@Cannygang4) reported
from
Middlesbrough, England
@mrlamb11 @virginmedia @prodnose I have rang twice this morning. I select option 1 and it diverts to call back WTF. Bring back Grandstand
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
So I get a text off @virginmedia to say my service will be suspended due to a missed payment, I haven't even received a bill! 😡
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
@15minutegamer @virginmedia These go from when it's actually due and not from when it was paid which in my opinion is stupid. Yet I just get this message to say that and I've not even had an ebill.
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Eee-lee
(@nickeyley) reported
from
Billingham, England
@virginmedia Don't worry about it chief I'll ring customer services tomorrow 👍🏼
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Eee-lee
(@nickeyley) reported
from
Billingham, England
@virginmedia You can't even get my name right. It literally says it on my account. Absolutely basic customer service and you can't even do that properly. Shit company with shit service and useless customer support.
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Jay rix
(@shreklandpony84) reported
from
Billingham, England
@virginmedia can you explain to me why I still can't access fifa20 ultimate team . This is still a ongoing problem since Friday
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James Willson
(@theJamesWillson) reported
from
Hartlepool, England
@virginmedia ...just received a letter from VM saying there is nothing they can do re the Virgin TV Go app not working...and here's me thinking it was part of my deal🤔
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Danny Taylor
(@DannyTaylorDT) reported
from
Middlesbrough, England
@DrussSkilgannon Don’t know mate I didn’t play after what happened in the qualifier. It’s a problem between EA and Virgin Media apparently
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Den Butler
(@Digital_Den15) reported
from
Egglescliffe, England
@virginmedia Except if your an existing customer, then it's still £68 a month.
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James Hadman
(@jimmyhadman) reported
from
Stockton-on-Tees, England
@tescomobile hi guys, really unhappy with service earlier today - exchanges @Tesco Clubcard vouchers to use towards a new Phone for my son, but now I’ve been told I can’t use the vouchers towards a purchase, only deduct from my own bill. @virginmedia here I come!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel-San 🇲🇺 🇵🇰
(@DanielN1596) reported
@virginmedia your internet is poor, I’m leaving you.
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marty
(@martyk25) reported
@virginmedia I swear to god your internet consistently ******* fails like ******* I literally can’t go one day with your internet taking a spasm like I beg u fix it u *****
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G
(@G69728288) reported
@virginmedia £42 per month, which is a joke and the router has been on and off at least 10 times in the last week, just trying to reset the awful connection. Oh and your chat isn’t the best on your website.
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Goat
(@Babyootang) reported
@virginmedia Sad that I took your advice and phoned the customer service team, spent an hour on the phone to ‘Jessie’ who promised to help and contact the engineer team and said she would phone me back within the hour.. guess what - she never phone back! What is happening here? @virginmedia
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GentleRattleofChina
(@rattlethecups) reported
@virginmedia broadband is down in E17, why is your website saying everything is fine if it isn't? Any info please?
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🇬🇧 𝔻𝕒𝕧𝕚𝕕 𝕀 𝔹𝕚𝕣𝕔𝕙
(@dbirch214) reported
@virginmedia is there a problem in area WS20DH? this is getting ridiculous!
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Geraldine Barrett
(@Geraldi05782391) reported
@barbarascully @RTEplayer Have a brand new t.v. and cant get RTE player or Virgin Media player no service available from either of them
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今日は Holmes ♌🔞
(@terryowusu1) reported
Fix Your ****** Internet..... Worst Internet Provider I Ever Seen ..... @virginmedia
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Mike Healey
(@djmikehealey) reported
Just settling down for weekly Virgin broadband outage. What are we paying for exactly, @virginmedia ? 😡
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Andy Joice
(@Joicers21) reported
Reckon I’m up to a 40 day streak of having to reboot my @virginmedia router ever 12 hours. I’m on tenterhooks for tomorrow’s connectivity issues.