Virgin Media Outage Report in Stockton-on-Tees, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Stockton-on-Tees come from postal codes TS17 and TS18.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Darlington, Hartlepool, Spennymoor and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| TV | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
-
Tori Gill
(@Tweeter_Tori) reported
from
Darlington, England
@Super_Secretary @virginmedia What a right pain. My 3G is crap too.
-
Chris Lyons
(@oliverpostgate) reported
from
Darlington, England
@sophiamcoutts @virginmedia Don’t hold your breath. I’ve had an official complaint logged with them since July and am still waiting for a conversation, never mind a resolution #virginmedia
-
Ashley Wright
(@ashleyhwright) reported
from
Darlington, England
@virginmedia Internet seems to be down on DL3? Any update?
-
rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia absolute pathetic excuse of a mobile phone network, constantly missing important phone calls and being disconnected. Nowhere near as reliable as primary network EE. Not even worth the free unlimited sim card you’ve given me.
-
Carlos Spicyweiner
(@Toonhero) reported
from
Hartlepool, England
@virginmedia I have spent 25 mins on the phone trying to change my package, I was being transferred to an account specialist and you have hung up on me, I suggest you now contact me before I cancel my entire package. Customer service is shocking.
-
Andrew Dallin.
(@adallin) reported
from
Darlington, England
@virginmedia hi I want to know how long is left on a mobile I have with you I was text a link that doesn't work and you never answer the phone how can I resolve?
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia No errors, never is, yet everyday at least once my net goes off, normally for 10 minutes sometimes for up to 4 or 5 hours, cant remember last time I made it 24 hours with no down time
-
Stephanie Breckon
(@stephbreckon) reported
from
Hartlepool, England
@virginmedia there appears to be a problem with my wifi, I wouldn’t normally care but I’m working from home and have an online class at 3pm
-
𝗠𝙞𝖼𝗵𝖺𝙚𝗅 𓆤
(@gaussey) reported
from
Redcar, England
@virginmedia No, everything is fine thanks, the outage only lasted two hours.
-
Carlos Spicyweiner
(@Toonhero) reported
from
Hartlepool, England
@virginmedia All sorted, no longer a customer.
-
June Hurst 🐈🦊🌷🌻🌾
(@juneh49) reported
from
Nunthorpe, England
3 hours trying to cancel a sports package I do not want @virginmedia and I then get cut off. I’m not a happy customer
-
Stephen Angell
(@swangell) reported
from
Stockton-on-Tees, England
@virginmedia several recent calls to my landline informing me that my broadband would be disconnected within 24 hours, press 1 etc.. I put the phone down as this is surely a scam?
-
Tori Gill
(@Tweeter_Tori) reported
from
Darlington, England
The @virginmedia broadband has been crap today!
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia can you advise the next time I will be able to receive your broadband for a period of 24 hours or more without it going down? #StayConnected #IfYouCan
-
Richard Baker
(@richarddbaker) reported
from
Darlington, England
.@virginmedia broadband down. Seems to happen quite a lot!!
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?
-
𝗠𝙞𝖼𝗵𝖺𝙚𝗅 𓆤
(@gaussey) reported
from
Redcar, England
@FoolRare @virginmedia Thanks, service status is down and wondered if it was just my hub dying.
-
Clive Conway
(@13thDukeofWmbm) reported
from
Middlesbrough, England
Anyone having broadband connection issues with @virginmedia in Middlesbrough? Nightmare trying to get through to em.
-
James Poole
(@JamesPoole10) reported
from
Redcar, England
@virginmedia appalling in Redcar. No service all afternoon on Broadband & TV. I've lost 2 hours work. Phoned the call centre. Minimum recompense if any by the sounds of it.
-
June Hurst 🐈🦊🌷🌻🌾
(@juneh49) reported
from
Nunthorpe, England
@virginmedia I cannot get help cancelling a package I did not want. I tried online & phone. 3 hrs to speak to someone. Transferred once. Second transfer cut off. Nobody phoned me back.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Helen Peach
(@HelenPeach1) reported
@virginmedia It wasn't the bereavement team,it was your call centre. I asked for her name and she put the phone down. I was trying to reduce the package my mom has due to costs, she tried to say there would be cancellation charge yet mom n dad were out of contract
-
Robert Smith
(@officialrobert0) reported
@virginmedia How do I cancel a dsar request as I got the information I needed in the end
-
fox
(@fxylxy) reported
@darryl1974 @virginmedia My friend on Virgin Media had a price hike from £31 to £47. He promptly cancelled his service and joined community fibre. He'll soon be paying £24 and getting twice the speed 👍👌
-
Geoffrey Armstrong
(@Gaarmstrong318) reported
@virginmedia That’s already discounted. As a return customer I have to fight tooth and nail to get any deal. Frankly I’m kind of sick of it
-
MA
(@maaxash) reported
@virginmedia If you read back through the thread, that is literally what we are discussing not working. I’ve done that several times, and no box has turned up.
-
Gideon Lord Games
(@GideonLordGames) reported
@virginmedia an hour and half on the phone being passed around to the wrong department 7 times to then have you hang up on me! Your customer service is disgusting and disrespectful!!
-
James Donne
(@JamesDonne9) reported
@virginmedia why is your wifi always down. It’s been down since 2pm for me and it’s getting so annoying. I can’t even do my work for my dissertation
-
Gideon Lord Games
(@GideonLordGames) reported
@virginmedia Because nothing and no one in your company is designed to help the customer unless you count taking as much money from their accounts as help. Over 2 hours on hold being passed to the wrong departments time and again until finally I get a message played “we are currently closed”
-
MShadwell
(@mrspancakes3) reported
@virginmedia I am assuming that this is an auto reply @virginmedia. I cannot cancel my services I NEED them. Knowing I need them shouldn’t mean I have to wait unnecessarily….thanks for showing your excellent customer care, it’s been displayed throughout this whole process. Is there an SLA?
-
Laura Stevenson
(@furrygothmother) reported
@virginmedia I’m bet if I cancel my direct debit it won’t take you over 3 hours to get in touch with me!