Virgin Media Outage Report in Stockton-on-Tees, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Stockton-on-Tees come from postal codes TS17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Hartlepool, Middlesbrough, Spennymoor and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Internet | |
| Hartlepool |
Wi-fi | |
| Middlesbrough |
Internet | |
| Stockton-on-Tees |
Internet | |
| Spennymoor |
Internet | |
| Middlesbrough |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@JohnnyDude1983 @virginmedia The 3rd engineer to visit told me what I need to do and also told me that Virgin Media wont tell me or others what they can do or what the issue is
-
Robin Hood
(@Robin_Hoodsband) reported
from
Croxdale, England
@virginmedia @BAFTA Your service is a sham good for nothing
-
Levi
(@7Tazy) reported
from
Middlesbrough, England
@Zyqlon @virginmedia WiFi down stairs
-
Emrah
(@Emrah48974877) reported
from
Redcar, England
@virginmedia Internet down in ts10 area
-
𝓓𝓸𝓾𝓰𝓵𝓪𝓼
(@KatieDouglas93) reported
from
Middlesbrough, England
Imagine trying to enjoy a football with buffering every 2 minutes virgin media is ****
-
Katy
(@KatyL1981) reported
from
Darlington, England
Virgin media down again!! #FFS #virginmedia
-
Jason Brown
(@InstantKarmaUK) reported
from
Darlington, England
@virginmedia 4 hours on a text support case for my broadband. Told I'd reached the max devices for WiFi on my superhub 3 at 10 (supports 20+), and told to request a booster using the Connect app at £3/month (which MAY resolve nothing) before the case abruptly ended. I'm FUMING!
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@maureenbo @TheOnlyElChazmo @virginmedia Since changing my router I have been getting what I pay for, its brilliant now, can't believe they endure so much pain because of a crap router that they should have changed years ago
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@TheOnlyElChazmo @maureenbo @virginmedia I got £50 for 8 weeks of crap internet at the start if the lockdown but I had to fight for it Best thing all Virgin customers can do is replace the Superhub 3.0, its even a crap doorstop, solved so many if my issues and now I actually have range on my WiFi
-
Andy Clarke
(@AndyClarke5) reported
from
Darlington, England
@virginmedia down again in Darlington, DL3. Tried restarting the router and still nothing. Are you aware of it being down?
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Tried already and you actually made it worse, I put up with for half a day and changed everything back to the better (although still poor and not near what I'm paying for) performance yet you still ask me to buy your tech support service lmfao
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Is actually my whole street, I can sit and watch every bodies routers resetting and I assume they are having same speed issues as me
-
Matt Bunnell
(@mattbun) reported
from
Darlington, England
@stompweb @virginmedia I have exactly the same issue in DL1.
-
Tim Pegden
(@timypeg) reported
from
Middlesbrough, England
Help needed. Why won’t my Ethernet port on my power line adataper have a successful connection to my network switch? (Have virgin media hub) #networking #tplink #virginmedia #ukbroadband
-
Just Gill
(@Formally_Gill) reported
from
New Marske, England
@virginmedia can you not save your internet outrages for mid week ffs? I hate being a customer.
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@brfcsdotcom More than good enough, if you were virgin media I could have guessed at the issue and the fix
-
Jason Brown
(@InstantKarmaUK) reported
from
Darlington, England
@virginmedia The problem is being dealt with following a text based support case. Thanks!
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia @grimegran #Stayconnected the biggest mystery to all Virgin media customers at the moment is how to stay connect to the router and the broadband! Stop promoting ads when your customer service is currently unable to accepts fault reports, 8.5 weeks and counting!
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia @grimegran Im Going to keep replying to all this promoted ads until my internet is fixed, 8 weeks and counting! Terrible routers too, range is embarrassing to be honest and crashes under a pretty minimal load
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Have had this issue since I joined Virgin
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ric Roberts
(@RicRoberts) reported
@virginmedia Yeah I’ve been through all the checks. It didn’t identify any issues.
-
Heidi Salmons
(@heidisalmons) reported
@virginmedia I am going to have to post a screenshot of the conservation it is quite laughable but also very frustrating. We never have any of these problems when we were with @skytv
-
Gillian Scott 💙
(@GillBoyScott) reported
Anyone in the South Shields area having problems with @virginmedia broadband? I’ve had no broadband since 11am and unable to get through to them!! 🤬 Unable to get through via website and on hold for far too long (I know how Phoebe Buffay felt #Friends)!! #Fuming 😡😡
-
Cristiana Costa
(@CRISTIA41583607) reported
@NatGraham21 @virginmedia @NatGraham21 Getting my complaint submitted today too.
-
Cristiana Costa
(@CRISTIA41583607) reported
@virginmedia @virginmedia That's my point, they haven't! It has been 10 days and I have made 4 phone calls, still no resolution. Apologies are nice, but I will still be expected to pay every day you (royal you, not the social media team) takes to send my security code.
-
Leon Murphy
(@murphwiz) reported
@jasonpwalk @virginmedia Corporate mindset doesn’t fathom that it costs less to keep a customer than to gain a new one. No doubt will be doing the cancellation dance in a few weeks when current contract expires.
-
Andy
(@Andy49459757) reported
@virginmedia That link and possible fix is from 2019.Very bad that you haven't managed to fix this yet
-
paul macready
(@duklaprm) reported
@virginmedia is there a known issue connection echo dot 3rd gen to WiFi. New dot replacing what we believed was a faulty one but still not connecting Reset WiFi and that didn't help
-
Arunkumar Sethuraman
(@arunsethu) reported
@virginmedia Have texted that number more than 5 times and no use. Was told that 2nd line support need to look into who are next to God and no can reach them. Can you get someone in that team to reach me directly? Can pm my acc#
-
Cristiana Costa
(@CRISTIA41583607) reported
@NatGraham21 @virginmedia This is interesting... I am not the only one having issues with @virginmedia