Virgin Media outages and service status in Stockton-on-Tees, England

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Billingham, Hartlepool, Darlington, and Redcar.

City	Problem Type	Report Time
Middlesbrough	Total Blackout	3 days ago
Middlesbrough	Internet	4 days ago
Stockton-on-Tees	Internet	6 days ago
Billingham	Internet	6 days ago
Hartlepool	Wi-fi	6 days ago
Stockton-on-Tees	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

• 
  CoreLegal (@Core_Legal) reported 58 seconds ago from Stockton-on-Tees, England

  Our phone lines and internet are down at our Wakefield office at the moment due to a national Virgin media issue. We have been advised that this is trying to be rectified as soon as possible and when we have an update from them we will update our social media platforms.

• 
  Peter 🐈🎸🕹️ (@PeteYourDoom) reported 4 minutes ago from Hartlepool, England

  @virginmedia Waiting on the Medallia survey as the engineer was fab. Want to make sure he gets recognition for his good service

• 
  andrea mcdonald (@AndreaAndymac) reported 6 minutes ago from Redcar, England

  @virginmedia any chance of speaking to a human regarding my television service

• 
  Matt Greenfield-Westcott (@WheezyRider44) reported 10 minutes ago from Nunthorpe, England

  @virginmedia Is your red button not working again?!?

• 
  SimonMorrisonPeacock (@simonmp68) reported 11 minutes ago from Thornaby-on-Tees, England

  @virginmedia @Virgin I have received a reply which advises me that query won’t be dealt with or further replied to immediately. I am desperately trying to hold it together here,please please can you help me sort this out.

• 
  Gary Nolan (@gaznolan) reported 11 minutes ago from Stockton-on-Tees, England

  @virginmedia any chance we'll get reimbursed for the service outage in the TS20 postcode? 2 days we've had a fault

• 
  Big Al H (@AlanHewitt10) reported 21 minutes ago from Stockton-on-Tees, England

  @virginmedia how do you have the front to increase my bills by nearly 20 percent and yet your service has been awful lately. In the morning my tv broadband and landline is going. And my mobile will not be renewed.

• 
  Louise Baldock 💙 (@LouiseBaldock) reported 22 minutes ago from Stockton-on-Tees, England

  2 calls on landline from Asia, using dummy UK phone numbers, pretending to be from Virgin Media, telling me of a problem with the security of my router. Neither liked it when I told them their mother and father would be deeply ashamed if they knew what their son was doing.

• 
  Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported 24 minutes ago from Middlesbrough, England

  @virginmedia @justwearmasks Instead of employing robots in your impossible to contact call centres and ripping of the public for your shareholders, set up a proper system of customer care which is accessible, helpful, considerate and capable of fixing customer problems quickly and competently.

• 
  Louise Donaldson (@Loulameg) reported 24 minutes ago from Stainton and Thornton, England

  Having an absolute nightmare with @virginmedia on the phone since Thursday and still no further forward, the staff literally just tell you anything to get you off the phone. Anyone know how I make an official complaint? We’ve had no services for days now

• 
  Currie.peter (@Curriepeter1) reported 27 minutes ago from Stockton-on-Tees, England

  Why are virgin media so crap so slow and keeps buffering every day we pay for a service that’s not fit for the purpose

• 
  Victoria barry (@VictoriaBarry82) reported 28 minutes ago from Sunderland Bridge, England

  @virginmedia M125, it’s terrible, it’s always going down, if we are both wfh we need to turn any devices off to be able to use our work laptops

• 
  andrea mcdonald (@AndreaAndymac) reported 41 minutes ago from Redcar, England

  @virginmedia again I have to go through social media to contact your company. I need to speak with a human regarding your poor customer service

• 
  Daniel Thompson (@Danielson_1991) reported 41 minutes ago from Hartlepool, England

  @virginmedia I honestly can't deal with being passed around departments again. The problem is the WiFi is weak upstairs and I'm paying for a product thats not fit for service. You advertise intelligent pods to boost connections, all I want is to order one to resolve the issue.

• 
  Stu # Boro Shirts (@Boro_shirts) reported 44 minutes ago from Billingham, England

  Anyone else virgin media Internet down billingham?

• 
  SimonMorrisonPeacock (@simonmp68) reported 45 minutes ago from Thornaby-on-Tees, England

  @virginmedia I have tried phoning and am being passed from pillar to post on chat. I have no services. I’m housebound and cannot do anything. I’ve asked for help as suggested and am receiving none. Very unhappy

• 
  Dave (@davedome) reported 51 minutes ago from Darlington, England

  @virginmedia any issues in the DL3 area? Broadband crashed about 10mins and hasn't been back on since.

• 
  AllpointsTV - Jamie (@AllpointsTV) reported 55 minutes ago from Guisborough, England

  @virginmedia so trying to get an engineer to fix my 1gb internet after days of it running at sub 200mb and disconnecting at midnight it’s now been off for over a day . I just kept being told try again in one hour

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 55 minutes ago from Redcar, England

  @virginmedia @dakotafiction And still website says no issues!!

• 
  Shaun Harrison (@TrackScotti) reported 59 minutes ago from Darlington, England

  The @virginmedia Hub 3 (and I understand the 4 is just as bad) is a shocking WiFi offering. Any more than 10-15 items on it (not a lot considering what homes have connected these days) and it drops WiFi often! Ethernet connected devices are fine, yes, but not a good look !!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Laura Vince (@lauravince1) reported 6 minutes ago

  @VirginMediaIE upgraded mobile as im a existing customer but have been sent a new number and sim card for the phone. Will my existing virgin media sim not work?

• 
  Kathryn Bridgford (@MrsBridgford) reported 8 minutes ago

  @virginmedia what's your average call answering time? Two separate days, had to hang up after an hour. Please help!

• 
  globalfireforum (@globalfireforum) reported 9 minutes ago

  @obbsie @virginmedia Very strange - must be something behind such an outage? Not seen anything of significance yet

• 
  IrishMan🇮🇪 (@Irelandsfight) reported 11 minutes ago

  Virgin media just threw Fianna Fail under the bus. Micheál Martin is a world class fool 🏆 but Harris and McEntee got a free pass.

• 
  Dgjbear (@Dgjbear1) reported 11 minutes ago

  @bravemongoose @virginmedia You won’t get a reply from X either. They are simply closed. I’m guessing the company is close to collapse. I’m trying to cancel my contract to after 25 years

• 
  ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported 14 minutes ago

  @virginmedia You STILL haven't replied to my DM which I sent on FRIDAY LAST WEEK. What's wrong with you people. Any more of this ignoring me and I CANCEL MY DIRECT DEBIT and GO TO SKY. They know how to treat their customers and not like 💩 as is the case with you lot 😡

• 
  Simon Gallagher (@SiGallagher) reported 15 minutes ago

  @virginmedia 22 hours ignoring me. And now I can’t access my sky sports app through my virgin log in because nothing works in this company. Thanks it’s been a real treat

• 
  Andy Duncan (@andyduncan84) reported 17 minutes ago

  @virginmedia I’m having problems with your newly installed service. Your chat service is rubbish & I’ve been on hold for over 45mins! This is not a great start! Someone better get in touch with me soon or I’ll be cancelling my direct debit!

• 
  Brianlfc0210 (@brianlfc0210) reported 21 minutes ago

  @virginmedia whats going on with your service in the RM area

• 
  Ollie Hill (@OlHill1) reported 21 minutes ago

  Anyone in or near L4 having problems with virgin media WiFi ?