Virgin Media Outage Report in Stockton-on-Tees, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Stockton-on-Tees come from postal codes TS18 and TS16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Hartlepool, Stockton-on-Tees, Middlesbrough, Darlington and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Hartlepool |
TV | |
| Stockton-on-Tees |
TV | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Phone | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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Andrew Dallin.
(@adallin) reported
from
Darlington, England
@virginmedia internet was down last night I got an email to day that it was fixed late on about half eleven yet today is up and down again. It's not good enough why is it not working, yet again? (DL1)
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Bowman
(@ItsBowmanTV) reported
from
Stockton-on-Tees, England
55 quid a month and virgin media constantly going down. Glad I’m out of contract 🙃🙃
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James Poole
(@JamesPoole10) reported
from
Redcar, England
@virginmedia appalling in Redcar. No service all afternoon on Broadband & TV. I've lost 2 hours work. Phoned the call centre. Minimum recompense if any by the sounds of it.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?
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June Hurst 🐈🦊🌷🌻🌾
(@juneh49) reported
from
Nunthorpe, England
@virginmedia I cannot get help cancelling a package I did not want. I tried online & phone. 3 hrs to speak to someone. Transferred once. Second transfer cut off. Nobody phoned me back.
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pete wilson
(@wilsopw) reported
from
Stockton-on-Tees, England
@virginmedia what the hell is going on with my broadband and WiFi, its been dropping on an hourly basis currently on hold with your call centre for 30 mins listening to your crap music!
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Clive Conway
(@13thDukeofWmbm) reported
from
Middlesbrough, England
Anyone having broadband connection issues with @virginmedia in Middlesbrough? Nightmare trying to get through to em.
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia absolute pathetic excuse of a mobile phone network, constantly missing important phone calls and being disconnected. Nowhere near as reliable as primary network EE. Not even worth the free unlimited sim card you’ve given me.
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Tori Gill
(@Tweeter_Tori) reported
from
Darlington, England
The @virginmedia broadband has been crap today!
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Hannah🌼
(@HHannahJohnsonn) reported
from
Hartlepool, England
not even surprised #virginmedia WiFi is down fully, literally cuts out every day
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Emrah
(@Emrah48974877) reported
from
Redcar, England
@virginmedia Internet down in ts10 area
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Tim Pegden
(@timypeg) reported
from
Middlesbrough, England
Help needed. Why won’t my Ethernet port on my power line adataper have a successful connection to my network switch? (Have virgin media hub) #networking #tplink #virginmedia #ukbroadband
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Richard Baker
(@richarddbaker) reported
from
Darlington, England
.@virginmedia broadband down. Seems to happen quite a lot!!
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@TheOnlyElChazmo @maureenbo @virginmedia I got £50 for 8 weeks of crap internet at the start if the lockdown but I had to fight for it Best thing all Virgin customers can do is replace the Superhub 3.0, its even a crap doorstop, solved so many if my issues and now I actually have range on my WiFi
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@maureenbo @TheOnlyElChazmo @virginmedia Since changing my router I have been getting what I pay for, its brilliant now, can't believe they endure so much pain because of a crap router that they should have changed years ago
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June Hurst 🐈🦊🌷🌻🌾
(@juneh49) reported
from
Nunthorpe, England
3 hours trying to cancel a sports package I do not want @virginmedia and I then get cut off. I’m not a happy customer
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Tori Gill
(@Tweeter_Tori) reported
from
Darlington, England
@Super_Secretary @virginmedia What a right pain. My 3G is crap too.
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𝓓𝓸𝓾𝓰𝓵𝓪𝓼
(@KatieDouglas93) reported
from
Middlesbrough, England
Imagine trying to enjoy a football with buffering every 2 minutes virgin media is ****
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Katy
(@KatyL1981) reported
from
Darlington, England
Virgin media down again!! #FFS #virginmedia
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Robin Hood
(@Robin_Hoodsband) reported
from
Croxdale, England
@virginmedia @BAFTA Your service is a sham good for nothing
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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becca
(@beccalauren_95) reported
@virginmedia I have to reset my hub wifi everyday & sometimes the wifi doesn’t even reach the next room. Not great when you work from home! I’ve tried calling & live chat to report but can never get through to anyone. If the problem persists we’ll have to move to Sky.
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Niki ‘banga’ Langston
(@langa1309) reported
@virginmedia why is it every single week for the past month one day per week the internet is going down. We pay an absolute fortune for this service. I was mid call with a very vulnerable patient and it’s happened again. Absolutely disgusting!
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Sally Bonner
(@mustangbuffy) reported
@virginmedia It never will work as Virgin Media is not installed in this house! It seems nobody thought to check that when sending a hub out
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Jan
(@Janrd35723880) reported
@virginmedia I give up! I have tried all of this! How do I terminate my contract?
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Bazza & MY
(@AFCREST) reported
@virginmedia hey. Are there broadband issues in Southwick? The service status says only TV is impacted, but my broadband has not been working for hours.
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Gregor Clark 🏴
(@GregorJClark) reported
@virginmedia That’s all fair enough, but someone at the top in VM needs to be more aware & think - hang on, this just isn’t right. I pay a lot for my package. I shouldn’t have to pay extra for this - England games are on Channel 4 for example. VM could easily cover the cost of showing 🏴
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Legally Cat
(@purr_more) reported
@virginmedia is there an issue with Virgin in Baneswell Newport? No internet this morning which is not ideal as I work from home and should have logged on 20 minutes ago
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Mr Nisam Robin #FT1P #YM1D
(@VladaOfEngland) reported
@virginmedia It is not experience it a fact and tbh I don’t see what is there to look at for more than a month when the contract was made by Virgin Media and sent by Virgin Media, I didn’t make that up fgs. Pathetic service.
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𝓡𝓾𝓰𝓰𝓪 𝓢𝓲𝓭 🏌🏽♀️⛳️🏏🏉🏃🏽♂️🏃🏽♂️
(@Sidders72) reported
@DisneyPlus Hi. Hoping that this has been flagged to you before, but is there a fix you can give @virginmedia regarding their auto American English overdubbing of Korean dramas? The dubbing is terrible!! There’s no option to change it back to original language audio.
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sanjay
(@Sanjeeves29) reported
@virginmedia A* customer service. Damaged my property during an installation & delayed activation for over a month. Spoken to customer service multiple times, was told I’d be called back by a manager….. nothing. Wish I’d gone with BT 🤬