Virgin Media outages and service status in Stockton-on-Tees, England

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Darlington, Hartlepool, Middlesbrough, Billingham, and Redcar.

City	Problem Type	Report Time
Stockton-on-Tees	TV	1 day ago
Darlington	Wi-fi	4 days ago
Hartlepool	Wi-fi	4 days ago
Middlesbrough	TV	4 days ago
Middlesbrough	E-mail	5 days ago
Middlesbrough	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

• 
  Just Gill (@Formally_Gill) reported 2 minutes ago from Redcar, England

  @virginmedia seriously, a price increase?! Only renewed my contract 2 months ago and for more than I've ever paid! Of course, no customer service available either. Ridiculous!

• 
  Connor Mather (@ConnorMather) reported 2 minutes ago from Sunderland Bridge, England

  @virginmedia is a joke had a issue with my internet box for weeks and nothing resolves it and I try to call them and never get a hold of them. Pisstake

• 
  Robert-Andrew Tamkin (@RobertTamkin94) reported 3 minutes ago from Stockton-on-Tees, England

  @virginmedia I’ve been trying to contact your call centre for 15 minutes and I’ve tried all the options and I can’t get through to ANYONE!! I want to cancel my contract and it doesn’t give you the option online to do so!! Can someone cancel it from your social media team?

• 
  Michael White (@147mick) reported 8 minutes ago from Hartlepool, England

  @virginmedia Yes problems with wired devices as well, I have to turn the hub off then on again all the time even if I'm in the same room.

• 
  Richard Baker (@richarddbaker) reported 8 minutes ago from Darlington, England

  .@virginmedia are amazing me at the levels of incompetence that they're able to reach. Been on hold today now for 1h 33m, 2hrs 7m (then they cut me off!) and currently 33mins! If you need any customer service from them then avoid them!!!

• 
  Peter 🌲Santa Doom🌲🐈🎸🕹️ (@PeteYourDoom) reported 14 minutes ago from Hartlepool, England

  . @NOWTV @nowtvhelp any idea on how to stop the intermittent blue screen when playing back any on demand video or TV channels? Got an older now TV smart box. It's wired connection into a 300mbps virgin media hub so no issues.on playback speed.

• 
  Richard Baker (@richarddbaker) reported 15 minutes ago from Darlington, England

  Today's @virginmedia phone queue times, and still not sorted my broadband issue: - 1hr 30m - 2hrs 7m (cut off) - 1hr 33m (cut off) - currently, 17m Inept, profit grabbing company. Some more customer service staff would be great!

• 
  Jamie Gilbey (@Poddddddd) reported 19 minutes ago from Stockton-on-Tees, England

  @virginmedia can I access some support on here?

• 
  Just Gill (@Formally_Gill) reported 22 minutes ago from New Marske, England

  @virginmedia I rang after the email and they assured me they have applied a discount and would stay the same price for my contract. I agreed a fix price and if that's not what I got then I have been lied too, which is a miss sale and the ombudsman will be contacted, again.

• 
  C4SP4R (@C4SPAR_) reported 25 minutes ago from Sunderland Bridge, England

  @davidm_allan @virginmedia I Live in Roker, had nothing but trouble with virgin broadband. Had it replaced today.

• 
  Bradley Staunch (@BradleyStaunch) reported 39 minutes ago from Hartlepool, England

  Virgin media internet is good, EVERY SINGLE other thing about them is ******* shite. Never understand the ***** on the phone takes, 3 hours to get through, website always down, make a payment page been broke for 5 years. ******* ****

• 
  Dianne Wilson (@Divadi29) reported 40 minutes ago from Billingham, England

  @virginmedia Both, i currently have to work from home and my internet crashes all the time. i can’t get a signal in my bedroom which is the room directly above the box

• 
  Peter Snowdon (@petersnowdon) reported 40 minutes ago from Darlington, England

  40 mins on the phone to @virginmedia on hold listening to poor music ....have you thought of recruiting some staff? Plenty of people would love a job at the moment...mad way to run a business

• 
  Marc J (@Johnsonator85) reported 44 minutes ago from Stockton-on-Tees, England

  @virginmedia who have I got to screw to get through to cancel my contract with you?

• 
  Peter 🌲🐈🎸🕹️ (@PeteYourDoom) reported 44 minutes ago from Hartlepool, England

  @virginmedia hi, any help on a non responsive remote to vbox? It is flashing red when I press buttons bit nothing happening on box. Only started happening tonight

• 
  Dianne Wilson (@Divadi29) reported 51 minutes ago from Billingham, England

  @virginmedia i was asked to upgrade as a valued customer, since upgrading my broadband is terrible we are all using 4g at home as connection is so poor. i have done all testing as directed from comp voice on phone and link sent to mobile. i pay for 3 virgin mobiles one now has no data

• 
  Jayson Gurney (@JaysonGurney) reported 53 minutes ago from Darlington, England

  @Minal2804 @virginmedia I feel your pain and frustration. I'm have total loss of network and internet due to electrical problem caused by meter replacement with Utility Warehouse

• 
  Bryan Light (@UKLightCreation) reported 58 minutes ago from Redcar, England

  @NathHawkeswood @virginmedia Twitter cant help, phoning cant speak to anyone, text service in an endless loop, chat service online is also an endless loop I need to speak with line faults and they aren't even an option on the automated phone service so I'm really screwed

• 
  Richard Baker (@richarddbaker) reported 59 minutes ago from Darlington, England

  No company will ever be as inept as @virginmedia: - Phone lines: wait for hours, can't speak to anyone - Message service on app down for two weeks - Text service: messaged Sat, Sun, Mon, Tues; still no reply

• 
  Peter Snowdon (@petersnowdon) reported 60 minutes ago from Darlington, England

  Hi @virginmedia received a letter this morning advising me of price rise and providing a link for more info. The link directs me to call and you don't answer. Any suggestions? I'd like to cancel my service with you. Thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Drew #KroenkeOut #ArtetaOut (@Andrew70265613) reported 3 minutes ago

  @virginmedia The problem is the constant disconnection, not the speed. Almost every single day of the week Virgin will go down. Now you want a £240 early disconnection fee. Im not going to give up on this. Even if it means contacting you via every social media platform. This is a joke.

• 
  Caroline 🌧 (@CazzEtherington) reported 3 minutes ago

  @virginmedia Hi, WiFi is very patchy today. Do you know if there any reported issues in Darlington DL3?

• 
  Ian Johnson (@ianjohnson1965) reported 6 minutes ago

  @hildreth_roger @jbanningww1 @virginmedia I can only agree Roger, customer service nightmare 😳

• 
  mechanicalhound (@mechanicalhoun5) reported 9 minutes ago

  @virginmedia So it’s now been 6 weeks without internet that you said you would set up @virginmedia I rang your “customer service” yesterday and was told the outside works to install wires would happens yesterday 1/

• 
  Barnesy 🏴󠁧󠁢󠁥󠁮󠁧󠁿⚽️🏉🏏🥊⛳️🏌🏻‍♂️ (@BarnesymMartin) reported 10 minutes ago

  Good morning @virginmedia so it is fight me for Anthony Joshua. If I pay for the pay-per-view event. Will I get the undercard this time because the last time I paid for a Joshua fight the service you provided was damn right out of order #JoshuaUsyk @EddieHearn

• 
  Drew #KroenkeOut #ArtetaOut (@Andrew70265613) reported 16 minutes ago

  @virginmedia @petetong @Carl_Cox Horrifically awful service, need to be contacted, been on the phone for 1 hour, put through various people - JUST WANT TO CANCEL MY CONTRACT. NOT PAYING £240 WHEN YOU CANT PROVIDE AN ACTUAL RELIABLE INTERNET CONNECTION. IM NOT GOIG AWAY.

• 
  Lee Marlow (@LM_Marlow) reported 20 minutes ago

  @virginmedia hello - no Virgin tv at all today in Le67. Can’t log in to my account because I’m not “the primary account holder” (I am the primary account holder) This happens every month with your broadband - I hope it’s not going to start with the tv service, too.

• 
  justin macleod (@justinmacleod) reported 20 minutes ago

  @virginmedia why do you think it’s acceptable in an age where we are all working from home, to decide to in your words make updates to the network from 9am - 3pm. Why couldnt the upgrade be done at night to lessen the disruption

• 
  Marketing Pro (@MarPro_UK) reported 20 minutes ago

  @virginmedia Yes, but married, same address, there's no data issue there. It's just an excuse.

• 
  thom (@u02th4) reported 21 minutes ago

  @virginmedia hi im expecting a virgin sim but cant login to check as ive got the sim yet can u send the link for the tracking