Virgin Media outages and service status in Stockton-on-Tees, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Stockton-on-Tees, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 25, 6:03 PM GMT+1.
- Internet (39%)
- Wi-fi (33%)
- TV (11%)
- E-mail (6%)
- Total Blackout (6%)
- Phone (6%)
The latest reports from users having issues in Stockton-on-Tees come from postal codes TS18 and TS19 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Darlington, Stockton-on-Tees, Hartlepool, Billingham, and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough
|
Wi-fi | 4 days ago |
|
Darlington
|
Internet | 4 days ago |
|
Stockton-on-Tees
|
Internet | 7 days ago |
|
Middlesbrough
|
Internet | 8 days ago |
|
Stockton-on-Tees
|
Wi-fi | 10 days ago |
|
Middlesbrough
|
Internet | 10 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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Liam Batey (@LiamBatey4) reported from Middlesbrough, England@virginmedia what the hell is problem with Wi-Fi ??? Itβs been off for three days wtf
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Jim Gardner πͺπΊπΊπ¦ (@Jim_Gardner_) reported from Stockton-on-Tees, England@SimonMarksFSN Ironically it's the only streaming service of the latest to launch I considered subscribing to here in the UK because CNN removed itself from Sky and Virgin Media when Warner announced its own streaming platform. I hope it now comes back, although it never left LG's WebOS IPTV.
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia I need some advice and help regarding an urgent issue yet keep getting blocked at every turn. Real good customer service for a longtime customer. Needs sorting
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Shaun Wathey (@Wathey) reported from Sunderland Bridge, England@virginmedia how do I make a complaint?
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginhelp @Virgin Sorry,yeah itβs Virgin Media. Just waited an hour on Wednesday and itβs over half an hour now I canβt wait any longer owing to an appointment but I need some help as soon as possible Thankyou
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Victoria barry (@VictoriaBarry82) reported from Sunderland Bridge, England@virginmedia I called up about 6 weeks ago about the poor quality of the wifi, I was offered another booster free of charge. Then I received an email to say my bill was going up by Β£15.someone said they would listen to call, no one got bk 2 me & I called the other day & was told I was out of
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Rach Hudson β€οΈ (@rachelhudson84) reported from Thornaby-on-Tees, England@virginmedia TS17 down too
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Adam Cree (@Arcamede) reported from Redcar, England@virginmedia are you having any issues in the North East at all? Our Internet has been awful for the past week!
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You're a cantaloupe ΓΓ»DHD (@Ben_McBean) reported from Yarm, England@virginmedia I switched it off at the mains at 13:00. Still not working. Also received a vishing message from a fake VM account about these messages.
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Mark Walker (@mark770) reported from Stockton-on-Tees, England@virginmedia JS, have you taken the time to read the thread through? It would appear not as your previous colleague intimated that you would be looking at auto-comp issue when I notified you that the issue had been resolved though you mentioned nothing about that.
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Louise Donaldson (@Loulameg) reported from Stainton and Thornton, EnglandHaving an absolute nightmare with @virginmedia on the phone since Thursday and still no further forward, the staff literally just tell you anything to get you off the phone. Anyone know how I make an official complaint? Weβve had no services for days now
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Adam (@ajtheladplummy) reported from Middlesbrough, England@virginmedia Advertises the best fastest and most reliable internet you can get but all you get is buffering. Tried to call support team all you get is automated options, please select your option blah blah and all you get is we will send you a link. I want to speak to a human!
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AllpointsTV - Jamie (@AllpointsTV) reported from Guisborough, England@virginmedia so trying to get an engineer to fix my 1gb internet after days of it running at sub 200mb and disconnecting at midnight itβs now been off for over a day . I just kept being told try again in one hour
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ππ ππ πππ₯π€π π π§ππ» (@john_watson_) reported from Redcar, EnglandOur broadband in TS10 has been down all day, the status page says no issues, but self test says there is no connection @virginmedia - is this related to the issues at Roseberry Square, Redcar, and when will it be resolved. So far no communication from you!
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Mark Walker (@mark770) reported from Stockton-on-Tees, England@virginmedia An area outage with something your end caused my issue (no bband) to flag as being resolved at your end. That was not the case in slightest (still without bband) and the tech appt this morning being cancelled but no notification
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AllpointsTV - Jamie (@AllpointsTV) reported from Guisborough, England@virginmedia Yes , and it says no issues and then asks to check my equipment , this test says there is an issue with my equipment and I should check again in 24 hours so an engineer can be arranged . This has now been saying check back in an hour for the last two hours
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Christian Wolf Rubin (@wolfrubin) reported from Sunderland Bridge, England@virginmedia The worst bit is that I was on hold for 36 minutes listened to the same song 3 times and then was hung up on.
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sharon mulcahy (@sharon_mulcahy) reported from Thornaby-on-Tees, England@virginmedia what the hell is going on with the broadband today this is ridiculous no service all day!
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Paul Jacques (@pauljacques83) reported from Sunderland Bridge, EnglandBeen in my new house 13 day and for the third time tomorrow I have a @virginmedia technician coming out to 'fix' my wifi. Fingers crossed this one actually takes and it's third time's the charm
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ππ ππ πππ₯π€π π π§ππ» (@john_watson_) reported from Redcar, England@DanWalk32531219 @virginmedia Just checked at 2am, finally back up again, though poor speeds on a speed test, hopefully will improve by the morning π€
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stephanie π¬π§ (@stephiejmc) reported@virginmedia Ok thanks just worried cause like see what I pay in front be ne cause canβt access your online service account . Plus just worried going under contract after 10 + years and we all know virgin widely known for fudging up on things .
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NJS (@NJS0580) reported@virginmedia Any idea when the broadband issue will be fixed in my area ? Teesside . Itβs been slow for a good few weeks . Finally the service status page shows there is an issue ,the estimated fix date keeps changing. My internet is now working intermittently.
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G.Scotland π΄σ §σ ’σ ³σ £σ ΄σ Ώ κ°μΌ π° K Drama Addict π₯° (@theamayzingmrsM) reported@virginmedia im a new customer i was lead to belive a engineer would be installing broadband now i have a old telewest socket the cable that I am supposed to plugg in won't fit now where cable is supposed to go has that to be unscrewed ? I have no service or WiFi tia gail
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PMAC (@BigPaul91) reported@virginmedia My connect keeps cutting out for 30 seconds to 5 mins due the signal one engineer said it was interference on the line the one yesterday said nope couldnβt see it β¦ my entire 2026s relationship with Virgin/O2 has been a disaster
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entrustTMF (@entrustTMF) reported@RogerGreen2009 @virginmedia I'm definitely going to be reviewing my options at the end of my current @virginmedia contract as they've been dreadful in terms of communication and help when the chips are down(day SEVEN of outage)π’ Sadly, I've only just renewed my contract... Thanks for the suggestionsπ
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Greg O'Connell (Two jabs) (@Gregster29) reported@virginmedia Ringing customer services was my first port of call and that got me nowhere.
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newname3321 (@newname3321) reported@virginmedia first day on your services no TV on my stream boxes told 4 hours ago they can guarantee it will be back on with the next 2 still nothing, tempted to cancel and tell sky I'm staying put
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AML (@angetoon) reported@rebecca_ryder21 @virginmedia I have been trying to get in touch did manage this morning their systems are down π³
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entrustTMF (@entrustTMF) reported@virginmedia OK, leaving aside the fact it seems pretty poor that I haven't had a reply from the original agent for four days now I'm happy enough to send a repeat of it IF I don't need to faff about going through security yet AGAIN? IF I do-I'll just wait for a reply to the original DMs. OK?
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Sarah (@nameHarryPalmer) reported@entrustTMF @virginmedia That's ludicrous! So an engineer couldn't be bothered to fix the "noise" and just cut you off?