Virgin Media

Virgin Media Outage Report in Stockton-on-Tees, England

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The latest reports from users having issues in Stockton-on-Tees come from postal codes TS20 and TS19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stockton-on-Tees, England 02/27/2026 03:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Darlington, Hartlepool and Newton Aycliffe.

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City Problem Type Report Time
United KingdomMiddlesbrough Total Blackout
United KingdomStockton-on-Tees TV
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet

Community Discussion

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Virgin Media Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • ami9463 Ami (@ami9463) reported from Egglescliffe, England

    @virginmedia I need help!!!!

  • RaiderOnMixer |Jamie|MightyRaider (@RaiderOnMixer) reported from Redcar, England

    @virginmedia is having problems nationwide by the looks of it , which means I stream tonight unless it is sorted by time I start my usual streams

  • rachyrooroo1 rachy roo roo (@rachyrooroo1) reported from Redcar, England

    @virginmedia hi there is any of your call centres open n I’m not a happy customer

  • grahamdo Rev Graham Dobinson (@grahamdo) reported from Hartlepool, England

    @virginmedia yet again virgin media is down.

  • Cannygang4 Just me in it (@Cannygang4) reported from Middlesbrough, England

    @mrlamb11 @virginmedia @prodnose I have rang twice this morning. I select option 1 and it diverts to call back WTF. Bring back Grandstand

  • Holgate69 Holgate69 (@Holgate69) reported from Middlesbrough, England

    Here’s a thought. Those poor folk stick in hospital at the moment. No visitors allowed but still been charged #Extortionate amounts for #TVServices How about these companies waiving fees as a goodwill gesture during extremely difficult times #NHS #VirginMedia ##SkyTv

  • mxhdyyy I🍭 (@mxhdyyy) reported from Sunderland Bridge, England

    @virginmedia fix the WiFi you mugs

  • DannyTaylorDT Danny Taylor (@DannyTaylorDT) reported from Middlesbrough, England

    @DrussSkilgannon Don’t know mate I didn’t play after what happened in the qualifier. It’s a problem between EA and Virgin Media apparently

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia NHS workers on the front line speaking to a manager on the phone and your staff have hung up on me!!!! Need a call back immediately before my contract finishes as 12am tonight!!! What a way to treat your NHS workers in this pandemic #foul

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia I appreciate how stretched you must be but I am a key worker and for over a week jow I an unable to contact you to sort out my tv problem. Hours on phone,via app and web still not solved. Can’t watch tv properly need it sorting pronto please.

  • wanaldinho wayne burnett (@wanaldinho) reported from Middlesbrough, England

    @virginmedia come on guys internet still not working in Middlesbrough

  • shreklandpony84 Jay rix (@shreklandpony84) reported from Billingham, England

    @virginmedia can you explain to me why I still can't access fifa20 ultimate team . This is still a ongoing problem since Friday

  • bettercallmal ˥ ∀ W (@bettercallmal) reported from Middlesbrough, England

    The country is on lockdown and Virgin Media has been going down all day. Would hate to work for customer service right now.

  • RobertTamkin94 Robert-Andrew Tamkin (@RobertTamkin94) reported from Stockton-on-Tees, England

    @RMT3N @virginmedia @FortniteGame @SkyUK I’m actually moaning about a service I pay for but I mean it’s not you pays for my bills I do, so piss off keyboard warrior 👏🏻👏🏻👏🏻

  • lumpss Lisa Harvey (@lumpss) reported from Billingham, England

    Virgin media down 😡

  • Cannygang4 Just me in it (@Cannygang4) reported from Middlesbrough, England

    @AF3WT @BBC Would love @virginmedia to be able to contact @virginmedia to cancel my sports/footy channels on @virginmedia which is now not available on @virginmedia. I have tried 3 times today @virginmedia

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia I want my tv service sorting. Just not good enough despite current situation. Second time this fault has occured and fed up of being told “working on it” get it fixed or I leave

  • LiamMDrake Drake (@LiamMDrake) reported from Redcar, England

    @virginmedia are you going to fix this issue surrounding the routers blocking access to Fifa / EA sports

  • lebell83 Lee Bell (@lebell83) reported from Sunderland Bridge, England

    Why is @virginmedia internet so poor. It’s like having dial up back

  • KateBaucherel Kate Baucherel (@KateBaucherel) reported from Billingham, England

    @virginmedia It’s been going off intermittently for weeks. I’ve been blaming the devices in the house and changing every cable. You even sent me a new router. Every drop in service resets adapters and loses video calls.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Evohab Jay Habera (@Evohab) reported

    @virginhelp Hi, I have spent half of my day today on the phone to Virgin media & after being cut off 3 times & placed in a never ending loop as being informed that they can’t access our account but the previous colleague did ( all I wanted was to speak to Retentions UK )

  • SilvesterLuke Luke Silvester (@SilvesterLuke) reported

    @virginmedia are the 150 down to talk to the team call up man come on say pc down min back up run for 4pm

  • BD85341435 J (@BD85341435) reported

    Give me the option to cancel my contact by a certain date but no one at call centre taking calls , how convenient at #virginmedia

  • SilvesterLuke Luke Silvester (@SilvesterLuke) reported

    @virginmedia hi are the lines down when call 150 man comes on say pc down at min we be back at 4pm sorry we back up run soon

  • philscully 𝗣S. (@philscully) reported

    @virginmedia This is literally what i explained we have been told to for a year now. It clearly isnt fixing the problem... So... no... Next suggestion...

  • dave_heath Dave Heath (@dave_heath) reported

    You'd think text chat would help language barriers with @virginmedia upgrade team. Sadly it simply has made it worse. Can I please speak to a person?

  • EmmaWalks Emma kennedy (@EmmaWalks) reported

    @virginmedia Is this a ploy to keep unhappy customers with Virgin? Make it impossible for them to cancel their package?

  • CMURS44AFC Col (@CMURS44AFC) reported

    @hinton1789 @virginmedia Been waiting for a response for 14 hrs. Unable to contact anyone on help lines or web pages. Service is beyond poor with this company.

  • lozza_skt I’m Loz the Half-Pint 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇸🇬💙 (@lozza_skt) reported

    Hi @virginmedia, my network has suddenly switched over to EE, why’s that?

  • annygos Annabel 💖 (@annygos) reported

    @virginmedia Loyal customer. Broadband now just shy of £60 a month. I think not. Will be leaving if i can ever get through to customer service 🙄🙄🤔😠