Virgin Media

Virgin Media Outage Report in Eaglescliffe, Stockton-on-Tees, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Eaglescliffe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eaglescliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Eaglescliffe, Stockton-on-Tees, England 01/24/2026 07:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Eaglescliffe, Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Hartlepool, Darlington, Newton Aycliffe, Stockton-on-Tees, Spennymoor and Redcar.

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City Problem Type Report Time
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough E-mail
United KingdomMiddlesbrough TV
United KingdomMiddlesbrough Total Blackout
United KingdomMiddlesbrough Total Blackout
United KingdomHartlepool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Eaglescliffe, England

Latest outage, problems and issue reports in Eaglescliffe and nearby locations:

  • TownsJake JAKE (@TownsJake) reported from Darlington, England

    @virginmedia has the worst customer service by an absolute stretch, been trying to sort my broadband and tv out for about 6 hours

  • werbedoyle gary doyle (@werbedoyle) reported from Stockton-on-Tees, England

    @virginmedia hey hey virgin media wifis down. Your web site says it fixed ????

  • gaznolan Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England

    @beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?

  • NotEnoughTECH Mat⚙ (@NotEnoughTECH) reported from Ingleby Barwick, England

    Hey @virginmedia what's your support email address in the UK? Your website is absolutely useless in that regard

  • rachsclarke rachel (@rachsclarke) reported from Middlesbrough, England

    @virginmedia Thanks, do you have an ETA of when you’re issue will be resolved? Many of us could of purchased this game with a different streaming service if we knew you would be having the same issues with red button as per usual

  • stelambert1977 steven lambert (@stelambert1977) reported from Thornaby-on-Tees, England

    @virginmedia why is the red button not working tonight for sky sports?

  • Arcamede Adam Cree (@Arcamede) reported from Redcar, England

    @virginmedia are you having any issues in the North East at all? Our Internet has been awful for the past week!

  • Lorryolly Lorraine Ripley (@Lorryolly) reported from Darlington, England

    @virginmedia so dissatisfied when I made a call to see if any reductions could be me to be fobbed off and advised I have the best package, the advisor was no help at all and clearly reading from a script. No bedside manner. And now my landline has suddenly stopped working!!!😥

  • AllpointsTV AllpointsTV - Jamie (@AllpointsTV) reported from Guisborough, England

    @virginmedia Yes , and it says no issues and then asks to check my equipment , this test says there is an issue with my equipment and I should check again in 24 hours so an engineer can be arranged . This has now been saying check back in an hour for the last two hours

  • werbedoyle gary doyle (@werbedoyle) reported from Stockton-on-Tees, England

    @virginmedia every month I make the same bloody phone call, you are thee worst company ever !!! Customer service is appalling over charged massively for four months,IS any one out there !!!

  • Christo72210007 Chris Christopher (@Christo72210007) reported from Nunthorpe, England

    @virginmedia Aaarrrggghhh, red button not working on Sky Sports tonight any idea why?

  • wicks_michael Michael Wicks (@wicks_michael) reported from Middlesbrough, England

    @virginmedia what’s going on with your website unable to access via my O2 or Vodafone mobile network. No problems with any other websites 😡

  • stelambert1977 steven lambert (@stelambert1977) reported from Thornaby-on-Tees, England

    @virginmedia Finally red button service working on Virgin. Only missed half of the @Boro match!! ;however commentary is from the Blackburn match. #PoorService #virginmedia

  • Thejollyevfan The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported from Stockton-on-Tees, England

    @virginmedia DM me so I can give contact details. Don’t think it would cause a problem but I’d worry about affecting neighbours services or possible future services should we come back to you.

  • rachsclarke rachel (@rachsclarke) reported from Middlesbrough, England

    @virginmedia can you confirm your sky sports red button will be working tonight for the Boro match as there is always problems with it, as if it’s not I’ll purchase the match with a different provider instead. Plenty of notice here for an 19:45 kick off

  • rachsclarke rachel (@rachsclarke) reported from Middlesbrough, England

    @virginmedia You realise we’ve already missed 35 minutes of this 90 minute match? Are you going to be refunding customers due to your inconsistent service

  • StricklandPaula PH NQOT (She/her) 💙 (@StricklandPaula) reported from Shildon, England

    Our @virginmedia package - both TV and broadband- has been really poor lately. Totally frustrating 😑

  • TownsJake JAKE (@TownsJake) reported from Darlington, England

    @virginmedia No i just been disconnected so this is another 2 hours wasted, i just want to cancel my services now

  • Jim_Gardner_ Jim Gardner 🇪🇺🇺🇦 (@Jim_Gardner_) reported from Stockton-on-Tees, England

    @SimonMarksFSN Ironically it's the only streaming service of the latest to launch I considered subscribing to here in the UK because CNN removed itself from Sky and Virgin Media when Warner announced its own streaming platform. I hope it now comes back, although it never left LG's WebOS IPTV.

  • chlowilson__ Chloe (@chlowilson__) reported from Redcar, England

    Virgin media wifi is down again.. surprise, surprise

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • josieturnups JoT (@josieturnups) reported

    @virginmedia No they didn’t he was so rude and aggressive towards me and just laughed at my situation I have my eviction notice

  • josieturnups JoT (@josieturnups) reported

    @MartinSLewis please help I am being evicted and am on legacy benefits virgin media want to Charge me £182 exit fee from my contract there is no way I can afford this what can I do if anything I do not want to take the services with me as moving in with parents

  • Frenchisfun Siobhan Hancock (@Frenchisfun) reported

    @virginmedia Different engineers have been today and informed me that they fixed the external drop cable. How we the TV image is still pixelated and has not improved. They say the problem is with internal cables and I need to phone again 😡 can’t face it!!

  • chloe943x chloe💙 (@chloe943x) reported

    @virginmedia @Virgin One came yesterday and said the cable outside needed to be fixed. So another came this morning to “fix it” did his work and left without checking if it even works. My wifi still doesn’t work and now I have to wait even longer for someone else to come out

  • elisabeth1sarah Sarah Coleman (@elisabeth1sarah) reported

    No contact was made to say there were issues and the work wasn't going to be carried out. We contacted @virginmedia 10 days before to check it was all in hand and we're told it would be complete. Day before, text message to say that the appointment was going ahead.

  • dontgetlockedin Don't Get Locked In Escape Rooms (@dontgetlockedin) reported

    Absolutely disgusted with the service from @virginmedia. Booked in with them for my husband's business for over a month, and then today they cancelled it, was booked in to be done tomorrow. @virginmedia this is affecting our small business! Do you care??? Disgraceful!

  • ZoeMrrck zoe skelton (@ZoeMrrck) reported

    @virginmedia So is that the end of conversation? How can I seriously raise a complaint we're getting nowhere any angle we try with Virgin Media.

  • 1AnneMcC Anne McCormack (@1AnneMcC) reported

    @virginmedia so much for being a vulnerable customer. Landline not working & after 37 mins of checking appt next Tuesday. This is urgent as we are waiting for hospital call re operation.

  • cigarrass Cigarrass DM OPEN (@cigarrass) reported

    @virginmedia Up till 6pm, interesting how that directly after the phone call it happened to shut my line off though and requires an engineer when just before the call I was streaming happily and have had no issues since the 5th.

  • medwandro Medders (@medwandro) reported

    @virginmedia Raised an official complaint now, awaiting a response.