Virgin Media

Virgin Media Outage Report in Eaglescliffe, Stockton-on-Tees, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Eaglescliffe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eaglescliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Eaglescliffe, Stockton-on-Tees, England 08/27/2025 14:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (23%)

    TV (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Eaglescliffe, Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Newton Aycliffe, Darlington, Middlesbrough, Hartlepool, Stockton-on-Tees, Redcar and Billingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewton Aycliffe Internet
United KingdomDarlington Internet
United KingdomMiddlesbrough TV
United KingdomHartlepool E-mail
United KingdomDarlington TV
United KingdomDarlington TV

Community Discussion

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Virgin Media Issues Reports Near Eaglescliffe, England

Latest outage, problems and issue reports in Eaglescliffe and nearby locations:

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄

  • grahamdo Rev Graham Dobinson (@grahamdo) reported from Hartlepool, England

    @virginmedia yet again virgin media is down.

  • wanaldinho wayne burnett (@wanaldinho) reported from Middlesbrough, England

    @virginmedia come on guys internet still not working in Middlesbrough

  • RobertTamkin94 Robert-Andrew Tamkin (@RobertTamkin94) reported from Stockton-on-Tees, England

    @RMT3N @virginmedia @FortniteGame @SkyUK I’m actually moaning about a service I pay for but I mean it’s not you pays for my bills I do, so piss off keyboard warrior 👏🏻👏🏻👏🏻

  • Bradley_19_ Bradley Osborne (@Bradley_19_) reported from Hartlepool, England

    @RunnerVi @virginmedia Use their email/live support found on their website.

  • JacobAlderHam Jacob Ham (@JacobAlderHam) reported from Coundon, England

    @scottcvrroll @virginmedia It's mental like, I know there's shit going on but when everyones at home you'd think they'd try to get on top of it asap.

  • rachyrooroo1 rachy roo roo (@rachyrooroo1) reported from Redcar, England

    @virginmedia hi there is any of your call centres open n I’m not a happy customer

  • RaiderOnMixer |Jamie|MightyRaider (@RaiderOnMixer) reported from Redcar, England

    @virginmedia is having problems nationwide by the looks of it , which means I stream tonight unless it is sorted by time I start my usual streams

  • KateBaucherel Kate Baucherel (@KateBaucherel) reported from Billingham, England

    @virginmedia It’s been going off intermittently for weeks. I’ve been blaming the devices in the house and changing every cable. You even sent me a new router. Every drop in service resets adapters and loses video calls.

  • bettercallmal ˥ ∀ W (@bettercallmal) reported from Middlesbrough, England

    The country is on lockdown and Virgin Media has been going down all day. Would hate to work for customer service right now.

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia Gone through apps,web,hours on phone even my nieces partner who works for you but system down. I am really getting annoyed

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia I want my tv service sorting. Just not good enough despite current situation. Second time this fault has occured and fed up of being told “working on it” get it fixed or I leave

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.

  • HayleyJenkins21 Hayley Jenkins (@HayleyJenkins21) reported from Darlington, England

    @virginmedia your website will not let me into your account to do a speed test (our broad band is getting slower and slower). It won’t let me reset the password and instead gets stuck in a loop resetting the reset password- absolutely infuriating. Had this problem four years now!

  • Holgate69 Holgate69 (@Holgate69) reported from Middlesbrough, England

    Here’s a thought. Those poor folk stick in hospital at the moment. No visitors allowed but still been charged #Extortionate amounts for #TVServices How about these companies waiving fees as a goodwill gesture during extremely difficult times #NHS #VirginMedia ##SkyTv

  • BrendaMullen Dancebrack1 (@BrendaMullen) reported from Darlington, England

    @virginmedia fed up with slow cable broadband since lockdown. The money I pay you is not worth it for the bad service! You should be refunding my charges #Disgraceful #notreliable

  • lumpss Lisa Harvey (@lumpss) reported from Billingham, England

    Virgin media down 😡

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia I have been trying to get problem with my box sorted for 3 weeks now. Cuts out sound only. Still not sorted and all info followed. Gone beyond frustrated now simply unacceptable customer service I want to know where else I can complain to or where can get sorted

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia Tried this, 3 days to reply per message. Pathetic really, good customer service could compensate for poor phone service but I don’t get either. I get the VM sim for free with my package, I’d rather pay an extra £20 a month elsewhere to make sure I don’t miss important calls

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia I appreciate how stretched you must be but I am a key worker and for over a week jow I an unable to contact you to sort out my tv problem. Hours on phone,via app and web still not solved. Can’t watch tv properly need it sorting pronto please.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • katemullineux Kate Mullineux (@katemullineux) reported

    @virginmedia, your broadband is absolutely useless. Signal drops constantly making it virtually impossible to wfh or watch a full film on any streaming service. Live in an average 3 bed semi and have 3 boosters and still bad. Can't wait to get out of this contract

  • gaffer180 Gareth Goodlad (@gaffer180) reported

    @virginmedia A company that I used to hold in high regard for their BB services is slowly testing my patience. I pay for the 1 gig connex w/ Volt included. Yet certain sites I can't access video-wise, and I'm rarely getting the speeds or stability I pay for. 1/

  • Charivius Tom Harvey (@Charivius) reported

    @virginmedia all Virgin Media customers at E17 7QP having broadband/TV issues since end March. Apparently a service issue in the area - we get told it's fixed then it breaks again. When will it really be fixed? Appalling service.

  • Christo62584173 BR1NGTH3P4YNE (@Christo62584173) reported

    @virginmedia Its been terrible for nearly 10 months now, I need the fast wifi for streaming and making content. when we first got you as a provider is was spot on, couldnt fault it. Now its not worth the money we are spending

  • CaseyShannonX Casey Shannon March (@CaseyShannonX) reported

    @virginmedia TV and Internet down in SE18 area again . Getting to the point where I might have to look elsewhere as at this point it off more than its on.

  • xKatiepopx K (@xKatiepopx) reported

    @virginmedia Hi, is it possible to cancel my account with you via the online chat? As i’m not paying almost £74 PM for a basic package!

  • elliotj02213060 elliot jones (@elliotj02213060) reported

    @virginmedia any reason for a signal issue in the NW5 4AW area again it happens so frequently that it’s starting to look silly either your technicians that’s get assigned to this area to fix don’t know how to do their job or just don’t bother

  • D_K_Urbanski Dawid Urbanski (@D_K_Urbanski) reported

    @virginmedia WiFi connection. The internet is there, but is so slow that it appears to be not working

  • nickywolko Nikki Michelle (@nickywolko) reported

    @virginmedia I’m sick of rebooting since last night!! Looks like others have been having same issues!!

  • kerm8585 J (@kerm8585) reported

    @virginmedia internet down again in S711XH . Rebooted hub , reset hub and now I can’t log into admin saying password incorrect