Virgin Media

Virgin Media Outage Report in Eaglescliffe, Stockton-on-Tees, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Eaglescliffe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eaglescliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Eaglescliffe, Stockton-on-Tees, England 04/03/2025 00:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Eaglescliffe, Stockton-on-Tees, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Darlington, Hartlepool, Stockton-on-Tees, Newton Aycliffe, Billingham and Redcar.

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City Problem Type Report Time
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Total Blackout
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Eaglescliffe, England

Latest outage, problems and issue reports in Eaglescliffe and nearby locations:

  • Emrah48974877 Emrah (@Emrah48974877) reported from Redcar, England

    @virginmedia Internet down in ts10 area

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Tried already and you actually made it worse, I put up with for half a day and changed everything back to the better (although still poor and not near what I'm paying for) performance yet you still ask me to buy your tech support service lmfao

  • AndyClarke5 Andy Clarke (@AndyClarke5) reported from Darlington, England

    @virginmedia down again in Darlington, DL3. Tried restarting the router and still nothing. Are you aware of it being down?

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @brfcsdotcom More than good enough, if you were virgin media I could have guessed at the issue and the fix

  • 7Tazy Levi (@7Tazy) reported from Middlesbrough, England

    @Zyqlon @virginmedia WiFi down stairs

  • adallin Andrew Dallin. (@adallin) reported from Darlington, England

    @virginmedia internet was down last night I got an email to day that it was fixed late on about half eleven yet today is up and down again. It's not good enough why is it not working, yet again? (DL1)

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Have had this issue since I joined Virgin

  • timypeg Tim Pegden (@timypeg) reported from Middlesbrough, England

    Help needed. Why won’t my Ethernet port on my power line adataper have a successful connection to my network switch? (Have virgin media hub) #networking #tplink #virginmedia #ukbroadband

  • ItsBowmanTV Bowman (@ItsBowmanTV) reported from Stockton-on-Tees, England

    55 quid a month and virgin media constantly going down. Glad I’m out of contract 🙃🙃

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @TheOnlyElChazmo @maureenbo @virginmedia I got £50 for 8 weeks of crap internet at the start if the lockdown but I had to fight for it Best thing all Virgin customers can do is replace the Superhub 3.0, its even a crap doorstop, solved so many if my issues and now I actually have range on my WiFi

  • wilsopw pete wilson (@wilsopw) reported from Stockton-on-Tees, England

    @virginmedia what the hell is going on with my broadband and WiFi, its been dropping on an hourly basis currently on hold with your call centre for 30 mins listening to your crap music!

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @maureenbo @TheOnlyElChazmo @virginmedia Since changing my router I have been getting what I pay for, its brilliant now, can't believe they endure so much pain because of a crap router that they should have changed years ago

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Is actually my whole street, I can sit and watch every bodies routers resetting and I assume they are having same speed issues as me

  • mattbun Matt Bunnell (@mattbun) reported from Darlington, England

    @stompweb @virginmedia I have exactly the same issue in DL1.

  • InstantKarmaUK Jason Brown (@InstantKarmaUK) reported from Darlington, England

    @virginmedia 4 hours on a text support case for my broadband. Told I'd reached the max devices for WiFi on my superhub 3 at 10 (supports 20+), and told to request a booster using the Connect app at £3/month (which MAY resolve nothing) before the case abruptly ended. I'm FUMING!

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @JohnnyDude1983 @virginmedia The 3rd engineer to visit told me what I need to do and also told me that Virgin Media wont tell me or others what they can do or what the issue is

  • KatieDouglas93 𝓓𝓸𝓾𝓰𝓵𝓪𝓼 (@KatieDouglas93) reported from Middlesbrough, England

    Imagine trying to enjoy a football with buffering every 2 minutes virgin media is ****

  • InstantKarmaUK Jason Brown (@InstantKarmaUK) reported from Darlington, England

    @virginmedia The problem is being dealt with following a text based support case. Thanks!

  • KatyL1981 Katy (@KatyL1981) reported from Darlington, England

    Virgin media down again!! #FFS #virginmedia

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia @grimegran #Stayconnected the biggest mystery to all Virgin media customers at the moment is how to stay connect to the router and the broadband! Stop promoting ads when your customer service is currently unable to accepts fault reports, 8.5 weeks and counting!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • n__0111 Nisha (@n__0111) reported

    @virginmedia Its good one second and then its so slow. We have a large family so the wifi would be slower but its really bad and it always says ‘weak connection’

  • Rhodesey123 Steve Rhodes (@Rhodesey123) reported

    @virginmedia Please read the question - is there a planned outage on 28/12?

  • martin220368 Martin O'Donnell (@martin220368) reported

    @virginmedia engineer put new router in my house this morning to fix broadband and now my TiVo box can't connect to it. He switched off smart wifi

  • iamcalutt CalUtt (@iamcalutt) reported

    @virginmedia can you tell me how to get to actual help on your CS line? You keep disconnecting me. I have no Internet right now. My router is so rubbish that it needed resetting 2-3 times a week but I guess it gave up. I need to talk to someone!

  • Weir90 Charlie Weir (@Weir90) reported

    @virginmedia No further update... still left without internet until 12th January, during Christmas and a tier 4 lockdown - despite paying a premium for the service, with no prioritization. So poor!

  • DJJoshuaRoberts Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    4 days in and the Internet still isn’t working, very poor @virginmedia 👎

  • matthawkins82 Matt Hawkins (@matthawkins82) reported

    @virginmedia How do I pay my final mobile bill without logging into my online account? My number has been ported to my new network so I can’t dial 789 as I don’t have my virgin SIM any more.

  • CunliffeTina Tina Cunliffe (@CunliffeTina) reported

    @virginmedia internet is still giving us problems. This has been going on for months. We pay £139 A month for a bad service. You need to sort the problem at ASAP

  • billericaybaggy Ian Tinsley (@billericaybaggy) reported

    @virginmedia You have reverted back to debiting the incorrect standing order amount again after sorting a previous complaint. Can someone send me a DM because your phone systems are not fit for purpose.

  • Paul_Stocks_IFA Paul Stocks (@Paul_Stocks_IFA) reported

    Hi @virginmedia pls can you confirm, if we leave your broadband service, whether we can still access our virgin email accounts for 90 days. Many thanks