Virgin Media Outage Report in Eaglescliffe, Stockton-on-Tees, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Eaglescliffe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eaglescliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Eaglescliffe, Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Hartlepool, Stockton-on-Tees, Billingham, Middlesbrough, Darlington, Spennymoor and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Hartlepool |
||
| Stockton-on-Tees |
Total Blackout | |
| Billingham |
Wi-fi | |
| Middlesbrough |
TV | |
| Billingham |
Wi-fi | |
| Stockton-on-Tees |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Eaglescliffe, England
Latest outage, problems and issue reports in Eaglescliffe and nearby locations:
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
@virginmedia I checked on the app and apparently there's "No known issues" ever since last week its been going off an on! Sick to death of this now
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Benjamin Clarkson
(@Benjiffy) reported
from
Stainton and Thornton, England
So @virginmedia offer 3x the broadband speed for new customers for the same price I've paid for a year, but offer me the same bundle I've had for a year for £5 more, or an extra £23 for the new customer one. Next company to put fibre in my area has a new customer waiting.
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Marcus Dempsey
(@marcusdempsey) reported
from
Darlington, England
@virginmedia Another day another broadband outage. :(
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@bt_uk I certainly will, as no matter how many phone calls to @virgin nothing improves, my kids have to use data on their telephones, Virgin Media's Wi-Fi and internet is terrible @richardbranson
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Just Gill
(@Formally_Gill) reported
from
Thornaby-on-Tees, England
@virginmedia Just raised a new complaint via the website
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
So once again @virginmedia my broadband has gone down! 3 times this week! I swear I'm changing providers sick of this now #VirginMedia
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Chris Renahan
(@chrisrenahan) reported
from
Nunthorpe, England
On hold to @virginmedia for 15 minutes only to receive a recorded message to say they are too busy and to call back tomorrow morning. Customer service at its best!! 😡
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Just Gill
(@Formally_Gill) reported
from
Thornaby-on-Tees, England
@virginmedia If not resolved in a reasonable time frame I will cancel and not pay any cancellation fees as the sale was misleadingly sold
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
@virginmedia It's down AGAIN! 😤😡
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Emma
(@Emfozz) reported
from
Middlesbrough, England
@virginmedia I've already filled the form out online for a complaint
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Just Gill
(@Formally_Gill) reported
from
Thornaby-on-Tees, England
@virginmedia It's not a service issue. It's never worked. The phone line doesnt appear to be activated
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Emma
(@Emfozz) reported
from
Middlesbrough, England
@virginmedia I asked for extension on bill on the 13th until the 27th, was told that was sorted, woke up this morning and been cut off, advisor told me the notes say I was told until the 21st which I wasnt & opened and closed my complaint because nothing else will be done
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Just Gill
(@Formally_Gill) reported
from
Thornaby-on-Tees, England
@virginmedia Hello, it's it relation to a package, phone, TV and broadband. I have received no communication what so ever on relation to this since logging the complaint.
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Fay Brown #projectsnowball
(@AutonomyCounsel) reported
from
Egglescliffe, England
... @virginmedia don't ask us to fix your problems, we're paying you for YOUR SERVICES, not the other way round!
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia Both crap waste of a poll
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@virginmedia It is a constant problem, mobile telephones say they are connected but arent, firesticks dip in and out, Alexa loses connection, ring door bell only 10ft away has very poor connection, it's been poor for a while each time I ring. I am told it will be fixed and it never is
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tastyparmo
(@tastyparmo) reported
from
Nunthorpe, England
@virginmedia very disappointed in the mobile outage today. I’ve actually got on with doing some work in the office instead of pissing about on my phone. It’s really not on.
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@RacingTV @EpsomRacecourse Would love to but you never do offers for virgin media and althyquality is good on phone/I-pad not the same as watching on tv. Please please do this on virgin media too 🙏🙏
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
******* bullshit when @virginmedia charge u “disconnection fees” they started at £181 then down to £59 because they can’t supply ur new build with their broadband,I’m not cancelling contract u are! sort this out instead of charging ur customers for ur supply issues #bullshit
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Jo Booth
(@JoBooth10) reported
from
Stockton-on-Tees, England
@virginmedia Shame your customer service doesn't have a little more oomph.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stretchious
(@Stretchious) reported
@virginmedia is this number yours? 01363 807129 ?? If not, can you give me some way to block the damned number from constantly harassing me with an automated message, wherein they claim to be you, but use the generic term of "your internet service provider"?!
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Emma Bailey
(@EmzBail) reported
@virginmedia I expect a lot of people, like me use Twitter as a last resort to contact you having become exasperated with your phones lines. So it’s very unfortunate that you aren’t actually able to help at all!!
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Oli Gallagher
(@Oli_gal) reported
@Gidge11 @virginmedia @TheTweetOfGod Just got off phone. Guy tried offering me £3 a month off my Bill not to cancel! I was like mate, it’s not been used in 3 years and I’ve been paying over £40 a month!! Cancel right away. Then gotta speak to someone else regarding the £1600. Absolute rip off merchants! Vile company
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cakewindy
(@cakewindy) reported
@EmtbRob @virginmedia Hi, yeah - in the last 10 minutes it’s been down - grrr
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lesley clifford
(@lesann2307) reported
@virginmedia Probably last year, i have made lots of calls but to no avail, you just keep ignoring the problem
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Lynda
(@Lynda14206703) reported
@virginmedia horrendous customer service, reneged on a new contract deal the next day. Avoid, go with BT for a better deal!
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S A P X H-P (Stef)
(@sapxhp) reported
@virginmedia Interesting, I say I feel your C/S is prying, and you immediately ask for more information. I wish to terminate my contract according to the terms agreed at inception.
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Big Papa
(@riddelljb) reported
@virginmedia please can someone help. I have called, tweeted, and emailed to try and get hold of customer service with no reply. How can I contact someone?
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Alis Wyn Davies
(@alis_w_davies) reported
@virginmedia It's down for the FIFTH time now. So yes, we STILL need your help. Apparently there is a constant problem in our area that gets fixed for 3 minutes and then breaks again. If someone could actally answer the phone on the helpline that would be GREAT.
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Cheryl Lacey
(@Cheryl_Lacey) reported
@virginmedia I am trying to log into my virgin mobile account to make a one off payment. Whenever I try to log on it says my password is incorrect, I have tried changing my password and and the final step it just won't do anything. The app is not working either.