Virgin Media Outage Report in Eaglescliffe, Stockton-on-Tees, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Eaglescliffe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eaglescliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Eaglescliffe, Stockton-on-Tees, England
The most recent Virgin Media outage reports came from the following cities: Darlington, Hartlepool, Stockton-on-Tees, Middlesbrough, Newton Aycliffe, Billingham and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Darlington |
TV | |
| Hartlepool |
Wi-fi | |
| Stockton-on-Tees |
Wi-fi | |
| Middlesbrough |
Total Blackout | |
| Hartlepool |
Phone | |
| Darlington |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Eaglescliffe, England
Latest outage, problems and issue reports in Eaglescliffe and nearby locations:
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tastyparmo
(@tastyparmo) reported
from
Nunthorpe, England
@virginmedia very disappointed in the mobile outage today. I’ve actually got on with doing some work in the office instead of pissing about on my phone. It’s really not on.
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Peter
(@PeteYourDoom) reported
from
Hartlepool, England
@virginmedia Wired is fine. Wifi is fine but degrades on the first floor. Never used to be bad so wondering if faulty hub 3 or software change
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cleveland216
(@thenatureboiiii) reported
from
Redcar, England
@Monster_minder @virginmedia That's becos the tivo box is a piece of shit
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Just Gill
(@Formally_Gill) reported
from
Thornaby-on-Tees, England
@virginmedia If not resolved in a reasonable time frame I will cancel and not pay any cancellation fees as the sale was misleadingly sold
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
@virginmedia I checked on the app and apparently there's "No known issues" ever since last week its been going off an on! Sick to death of this now
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Just Gill
(@Formally_Gill) reported
from
Thornaby-on-Tees, England
@virginmedia Hello, it's it relation to a package, phone, TV and broadband. I have received no communication what so ever on relation to this since logging the complaint.
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Just Gill
(@Formally_Gill) reported
from
Thornaby-on-Tees, England
@virginmedia Just raised a new complaint via the website
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia Issues described nothing to do with my problem. TV goes off after 20 mins. Sound only. New HDMI lead did not solve problem was told to ring back just cannot get anyone to speak to. Can’t watch TV over a week now. Not good
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia I’ve been trying for a week now to get an issue sorted with my TV. Keep getting cut off or not able to get through. Tried e-mail no reply I am now very unhappy,box keeps going sound only every 20 mins. Done all the checks says nothing wrong! Clearly!
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Just Gill
(@Formally_Gill) reported
from
Thornaby-on-Tees, England
@virginmedia It's not a service issue. It's never worked. The phone line doesnt appear to be activated
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𝙼𝚒𝚌𝚑𝚊𝚎𝚕
(@gaussey) reported
from
Redcar, England
@virginmedia it’s a terrible state of affairs when you have to be told by an engineer there’s been an area fault for two weeks and you don’t know what is causing it or how to fix it.
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Marcus Dempsey
(@marcusdempsey) reported
from
Darlington, England
@virginmedia Another day another broadband outage. :(
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@bt_uk I certainly will, as no matter how many phone calls to @virgin nothing improves, my kids have to use data on their telephones, Virgin Media's Wi-Fi and internet is terrible @richardbranson
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@RacingTV @EpsomRacecourse Would love to but you never do offers for virgin media and althyquality is good on phone/I-pad not the same as watching on tv. Please please do this on virgin media too 🙏🙏
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
@virginmedia It's down AGAIN! 😤😡
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Chris Renahan
(@chrisrenahan) reported
from
Nunthorpe, England
On hold to @virginmedia for 15 minutes only to receive a recorded message to say they are too busy and to call back tomorrow morning. Customer service at its best!! 😡
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Jo Booth
(@JoBooth10) reported
from
Stockton-on-Tees, England
@virginmedia Shame your customer service doesn't have a little more oomph.
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@virginmedia It is a constant problem, mobile telephones say they are connected but arent, firesticks dip in and out, Alexa loses connection, ring door bell only 10ft away has very poor connection, it's been poor for a while each time I ring. I am told it will be fixed and it never is
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
So once again @virginmedia my broadband has gone down! 3 times this week! I swear I'm changing providers sick of this now #VirginMedia
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Benjamin Clarkson
(@Benjiffy) reported
from
Stainton and Thornton, England
So @virginmedia offer 3x the broadband speed for new customers for the same price I've paid for a year, but offer me the same bundle I've had for a year for £5 more, or an extra £23 for the new customer one. Next company to put fibre in my area has a new customer waiting.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DarmaniDan
(@DarmaniDan) reported
@virginmedia As a side note, my account details also list an average speed of over 200mbps MORE than what we're actually getting at our peak *anyway*, so even if the dropouts were to be fixed, you're still promising a service that you are unable to provide.
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Shak 🐮
(@_shakattack) reported
@virginmedia I can’t see an update. We have a Hub 4 if that’s any help
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IDIC
(@CharlieIDIC) reported
@virginmedia Yes but this known issue hasn’t been fixed in months. Knowing about and bothering to fix it seems worlds apart
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James Greenwood
(@Jbgh2o) reported
@virginmedia If you can get an engineer out before Tuesday or give me a practical paid for by virgin solution as to how I cover my mums fall alarm between now and then, more than happy to have a call. I don’t want sorry, I want resolution.
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LorTheDestroyer86 🏴 🏳️🌈
(@LorTheDestroyer) reported
@virginmedia They said they would send someone out to fix it as 25 people have now complained so i believe that makes it an ongoing outage? I've explained this is causing me trouble at work as well as a loss of income. I know a lot of people on my street also WFH and nothing is being done
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Adam C
(@cott_to_trot) reported
@virginmedia It's just very slow
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Shak 🐮
(@_shakattack) reported
@virginmedia @LorTheDestroyer Seeing as your replies are flooded with people also struggling to get a stable connection, I’d consider an ongoing outage from your side. We can all reset our routers and do speed test to our hearts content, but if there’s something wrong it won’t be fixed with those methods.
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Stacey Mansell
(@stacewwfc) reported
@virginmedia I have had a resolution to my issues this morning that I am happy with so our chat tomorrow is no longer necessary unless you still want my review of what’s gone on
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James Greenwood
(@Jbgh2o) reported
@virginmedia I’m on the phone to you now and being told lie after lie while my mums fall alarm is not working. Complaint c190123370 refers and needs to be reopened. Apparently you can’t fix until Tuesday….are virgin going to pay for extra carer checks between now and then?
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Moh Tariq
(@AFCtariq) reported
@virginmedia I was told there will be internet connection from the day I will be moving in. It’s been 4 days, there is no internet connection. I couldn’t book emergency appointment. There is no appointment before Tuesday February 7th. I work from home. My job is on the line now.