Virgin Media outages and service status in Hartlepool, England

Problems in the last 24 hours in Hartlepool, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hartlepool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hartlepool, England

The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Hartlepool, Saltburn-by-the-Sea, Middlesbrough, and Billingham.

City	Problem Type	Report Time
Stockton-on-Tees	Wi-fi	3 days ago
Hartlepool	Internet	3 days ago
Stockton-on-Tees	TV	4 days ago
Saltburn-by-the-Sea	Total Blackout	4 days ago
Middlesbrough	Internet	11 days ago
Middlesbrough	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Hartlepool, England

Latest outage, problems and issue reports in Hartlepool and nearby locations:

• 
  Marc J (@Johnsonator85) reported 53 seconds ago from Stockton-on-Tees, England

  @virginmedia It doesn’t matter what day or what time I try to call I get the same problem!

• 
  David Lumb Writer (@LumbWriter) reported 8 minutes ago from Redcar, England

  @virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out

• 
  AllpointsTV - Jamie (@AllpointsTV) reported 15 minutes ago from Guisborough, England

  @virginmedia so trying to get an engineer to fix my 1gb internet after days of it running at sub 200mb and disconnecting at midnight it’s now been off for over a day . I just kept being told try again in one hour

• 
  Shaun Calvert (@Shaunelious) reported 16 minutes ago from Redcar, England

  @virginmedia Red button for virgin, which I know isn’t true as I’ve used it before. I asked to raise complaints several times to which they just ignored before eventually saying they would raise one. He then said it was raised. Never known a complaint raised without someone describing it…

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 17 minutes ago from Redcar, England

  Our broadband in TS10 has been down all day, the status page says no issues, but self test says there is no connection @virginmedia - is this related to the issues at Roseberry Square, Redcar, and when will it be resolved. So far no communication from you!

• 
  Simon Clayton (@SiClayton) reported 17 minutes ago from Stockton-on-Tees, England

  Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

• 
  *** Junier (@lenJunier) reported 19 minutes ago from Middlesbrough, England

  @virginmedia tried to login to "myvirginmedia" numerous times Forgot password Tried go through reset 6 times Hopeless

• 
  Big Al H (@AlanHewitt10) reported 20 minutes ago from Stockton-on-Tees, England

  @virginmedia how do you have the front to increase my bills by nearly 20 percent and yet your service has been awful lately. In the morning my tv broadband and landline is going. And my mobile will not be renewed.

• 
  Bryan Light (@UKLightCreation) reported 21 minutes ago from Redcar, England

  @virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"

• 
  sharon mulcahy (@sharon_mulcahy) reported 21 minutes ago from Thornaby-on-Tees, England

  @virginmedia what the hell is going on with the broadband today this is ridiculous no service all day!

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 23 minutes ago from Redcar, England

  @virginmedia @dakotafiction Same here ts10, broadband is down, your status says no issues!

• 
  ben (@benrelton) reported 25 minutes ago from Hartlepool, England

  Broadband is down in our area, but can’t register loss of service on the website - just won’t work. Any ideas? @virginmedia

• 
  julia millington (@MillingtonJulia) reported 25 minutes ago from Marske-by-the-Sea, England

  @virginmedia please can you confirm is there a wifi connection problem in the TS11 area?

• 
  Bryan Light (@UKLightCreation) reported 27 minutes ago from Redcar, England

  @virginmedia No, just continue to ignore me as they have no idea how to fix it

• 
  Jim Gardner 🇪🇺🇺🇦 (@Jim_Gardner_) reported 33 minutes ago from Stockton-on-Tees, England

  @SimonMarksFSN Ironically it's the only streaming service of the latest to launch I considered subscribing to here in the UK because CNN removed itself from Sky and Virgin Media when Warner announced its own streaming platform. I hope it now comes back, although it never left LG's WebOS IPTV.

• 
  Jason N Beck (@beck5ter) reported 37 minutes ago from Stockton-on-Tees, England

  @beardedian @VirginMediaCorp Then again I wouldn't expect anything less from Virgin Media. The only thing that is stopping me leaving them is losing my emails. Going to look into an alternative solution to that problem tomorrow

• 
  Paul Ryder (@ryderboy24) reported 46 minutes ago from Hart, England

  @virginmedia any reason why my broadband is so slow and my bill is so expensive

• 
  Jamie Davison (@jamie_davison1) reported 49 minutes ago from Seaham, England

  My wifi and 4g at home is absolutely garbage, sort your **** out @virginmedia

• 
  Shaun Calvert (@Shaunelious) reported 52 minutes ago from Redcar, England

  @virginmedia I’ve got 16 months left on my current contract but I’d like to cancel it as I have good reason

• 
  Simon (@SimonHolliday13) reported 53 minutes ago from Thornaby-on-Tees, England

  @virginmedia Unfortunately it's still not fixed. No TV and no Internet. Both keep dropping in and out intermittently. Which is better than zero service yesterday and I may finally finish that book on conscription I bought in Leeds earlier this year.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neil is an adult human male homosexual (@nlpedwards) reported 4 minutes ago

  Hi @virginmedia… are there any issues with broadband in TW2… box keeps resetting

• 
  oodaluke 🇺🇦🇪🇺 (@oodaluke) reported 6 minutes ago

  @Ochai_Muse Virgin media issue

• 
  C (@V4RSTAPP4N) reported 7 minutes ago

  @TheRyanDyslexia @ShiinaBR need to be a customer of o2 or virgin media to get it

• 
  Paul Turner™ (Personal) (@PaulTurner140) reported 8 minutes ago

  @DrealSMAK @virginmedia Don’t waste your time. They only want you to DM them to keep your complaint from public view.

• 
  Catherine Jeffery (@cathypops2010) reported 12 minutes ago

  @virginmedia @D4N7O It’s not working in the Oldham area either but it’s working for Sky customers

• 
  Brown (@BrownyanYK) reported 20 minutes ago

  @littlemankay Hoping it can be gotten with virgin media too again (yes that's a real wifi network)

• 
  Enrique Guadiz (@EnriqueGuadiz) reported 23 minutes ago

  @virginmedia No need to send a DM. Managed to fix the issue. Thanks

• 
  Dogred (@PaulBen29353194) reported 23 minutes ago

  @biggle1908 Virgin media will be very helpful when you want to join but you’ll regret it when there’s a problem or you want to leave, their customer service is probably one of the worst in the industry imo.

• 
  DANJO 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@D4N7O) reported 23 minutes ago

  Is sky sports + not working for @virginmedia users? #SkySportsPlus

• 
  The Navigator (@Navigator429) reported 24 minutes ago

  @virginmedia hi. I am an ex customer of yours but it seems my account is still active. I keep getting emails alerting me to someone trying to log into my account. How do I request my account to be deleted? You shouldn’t hold an active account for me if I’m not a live customer.