Virgin Media

Virgin Media Outage Report in Nunthorpe, Middlesbrough, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Nunthorpe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nunthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Nunthorpe, Middlesbrough, England 10/08/2025 17:20

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Nunthorpe, Middlesbrough, England

The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Redcar, Hartlepool, Saltburn-by-the-Sea and Billingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Wi-fi
United KingdomStockton-on-Tees Internet
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Internet
United KingdomRedcar Wi-fi
United KingdomStockton-on-Tees Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Nunthorpe, England

Latest outage, problems and issue reports in Nunthorpe and nearby locations:

  • wicks_michael Michael Wicks (@wicks_michael) reported from Middlesbrough, England

    @virginmedia Yeh had to call customer support not amused no TV, Phone or Broadband in our area. Engineer on route 😡

  • adam_mcclelland Adam McClelland (@adam_mcclelland) reported from Stainton and Thornton, England

    Hazel from customer relations at @virginmedia. Rude. Obstructive and defensive! Scare mongering into staying with Virgin! Glad I called instead of my 78yr old grandfather!

  • JoBooth10 Jo Booth (@JoBooth10) reported from Stockton-on-Tees, England

    @markeltringham @JimGardnerSNCLP @virginmedia @SteveDustyD He knows he's shit 😂

  • Digital_Den15 Den Butler (@Digital_Den15) reported from Egglescliffe, England

    @virginmedia Except if your an existing customer, then it's still £68 a month.

  • Formally_Gill Just Gill (@Formally_Gill) reported from New Marske, England

    @virginmedia It was WiFi only, service status wasn't showing any issue, as mentioned, it has appeared to of resolved itself now.

  • ha66ie Paul Haggie (@ha66ie) reported from Yarm, England

    @virginmedia you really need more staff. I cannot get through to your retention team. I have wasted hours over different days. God awful waiting times. No updates whatsoever.

  • DannyTaylorDT Danny Taylor (@DannyTaylorDT) reported from Middlesbrough, England

    @DrussSkilgannon Don’t know mate I didn’t play after what happened in the qualifier. It’s a problem between EA and Virgin Media apparently

  • Spock_Thornaby Spock Thornaby🖖 (@Spock_Thornaby) reported from Thornaby-on-Tees, England

    @JustJanety @virginmedia They have been simply rude and unpleasant. We have been good loyal customers since NTL. We are off now. Disgusted,

  • nickeyley Eee-lee (@nickeyley) reported from Billingham, England

    @virginmedia You can't even get my name right. It literally says it on my account. Absolutely basic customer service and you can't even do that properly. Shit company with shit service and useless customer support.

  • EnticknapHolly Holly, like the tree (@EnticknapHolly) reported from Skelton and Brotton, England

    @virginmedia @Virgin_Victoria I was told it would be delivered today. I got the yodel app, which has informed me its tomorrow. Not good, when I actually called up Virgin to cancel my contract. Its not the best way to keep a customer whose on the edge of leaving you.

  • DannyTaylorDT Danny Taylor (@DannyTaylorDT) reported from Middlesbrough, England

    @AndyP5693 @ConnorBagan @virginmedia Yeah I checked it, problem in the area, estimated fix by 15:00 💩

  • HasteukS Sara (@HasteukS) reported from Stockton-on-Tees, England

    @virginmedia Agent has disconnected with no notice, appalling service

  • jimmyhadman James Hadman (@jimmyhadman) reported from Stockton-on-Tees, England

    @tescomobile hi guys, really unhappy with service earlier today - exchanges @Tesco Clubcard vouchers to use towards a new Phone for my son, but now I’ve been told I can’t use the vouchers towards a purchase, only deduct from my own bill. @virginmedia here I come!

  • theJamesWillson James Willson (@theJamesWillson) reported from Hartlepool, England

    @virginmedia ...just received a letter from VM saying there is nothing they can do re the Virgin TV Go app not working...and here's me thinking it was part of my deal🤔

  • Spock_Thornaby Spock Thornaby🖖 (@Spock_Thornaby) reported from Thornaby-on-Tees, England

    @JustJanety @virginmedia I’m gong to cancel them st home and with family for the rubbish attitude.

  • DannyTaylorDT Danny Taylor (@DannyTaylorDT) reported from Middlesbrough, England

    After winning 37/37 in the Newcastle #ePL across the groups and the playoffs, I lose in the semi finals and won’t be at the grand final. Hard to describe the conditions I’ve just had to play in due to EA’s issue with Virgin Media, but this really has broken me

  • nickeyley Eee-lee (@nickeyley) reported from Billingham, England

    @virginmedia Don't worry about it chief I'll ring customer services tomorrow 👍🏼

  • luis70105 Cj . (@luis70105) reported from Middlesbrough, England

    Spend a fortune every month for @virginmedia tv and sky, BT sport and guess what somebody has sold most the games in December to amazon prime , absolutely disgraceful , thanks @virginmedia one unhappy customer. Leaving in the morning , you can count on it. What am I paying for!

  • HasteukS Sara (@HasteukS) reported from Stockton-on-Tees, England

    @slimbob12 @virginmedia i know how you feel! I’ve been waiting for over hour and a half!!Appalling service!

  • Poddddddd Jamie Gilbey (@Poddddddd) reported from Stockton-on-Tees, England

    @virginmedia It’s not internet related. If it was the all my other devices would have an issue. Tried on numerous occasions to reset the router but it hasn’t fixed the problem. It’s going to need an engineer.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • natalie_harman Natalie Harman (@natalie_harman) reported

    Your service is horrific @virginmedia - the only way I can seem to communicate with you is via Twitter. I want OUT of this contract now due to the inconsistent service and the lack of customer service - how do I do that?

  • subhendudey Subhendu Dey (@subhendudey) reported

    @virginmedia All big talks and have bunch of idiots around the world as call center Exec... Who present themselves as MJ, AB and speaks like machine.... "Sorry can't help now as work is going on in your area" Tired of virgin media. They used to be so good once upon a time.

  • susokazim Javier Plaza (@susokazim) reported

    @raulicoblantons @virginmedia Different countries, same experiences with network companies...

  • danjconn Dan Conn (@danjconn) reported

    Now still paying for the service so that my ex doesn't cut off, all because internally @virginmedia can't actually talk to their own internal departments, not actually be able to raise a complaint for someone to look into. Some. Three. Months. Later.

  • M14HFX MIAHFX (@M14HFX) reported

    @virginmedia it not the 1st time bad experience 5times in last 3months! Virgin is quick to take DD but 4month later i may get my money back! The service you lot provide is piss Poor. No one even responds to complaints via phone call, email & on twitter its all excuses case ref 0503212026 ...

  • adrianlomas Adrian Lomas (@adrianlomas) reported

    @virginmedia Services installed for years. Cable broken outside. First guys said couldn’t blow the cable. Second guys came said they could, third guys not yet arrived to connect it .

  • Betsalel3 Betsalel (@Betsalel3) reported

    @JimBrowning11 @virginmedia @KolkataPolice Bloody he’ll that’s actually smart cos everyone’s internet sucks

  • jenflorist Jenny murray (@jenflorist) reported

    @virginmedia is there issues in eh16?

  • bondyloneranger stephen (@bondyloneranger) reported

    @virginmedia Complaint was supposedly raised on Tuesday my wife was advised call back with 24hrs no call back. She has now emailed the CEO

  • danjconn Dan Conn (@danjconn) reported

    Now still paying for the service so that my ex doesn't get cut off, all because internally @virginmedia can't actually talk to their own internal departments and allow the service to be transferred. Some. Three. Months. Later.