Virgin Media outages and service status in Redcar, England

Problems in the last 24 hours in Redcar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redcar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Redcar, England

The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Middlesbrough, Hartlepool, Saltburn-by-the-Sea, Billingham, and Redcar.

City	Problem Type	Report Time
Stockton-on-Tees	Internet	19 hours ago
Middlesbrough	Wi-fi	2 days ago
Middlesbrough	Internet	2 days ago
Stockton-on-Tees	Wi-fi	4 days ago
Middlesbrough	Internet	6 days ago
Stockton-on-Tees	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Redcar, England

Latest outage, problems and issue reports in Redcar and nearby locations:

• 
  Mark Walker (@mark770) reported 12 minutes ago from Stockton-on-Tees, England

  @virginmedia An area outage with something your end caused my issue (no bband) to flag as being resolved at your end. That was not the case in slightest (still without bband) and the tech appt this morning being cancelled but no notification

• 
  Simon Clayton (@SiClayton) reported 17 minutes ago from Stockton-on-Tees, England

  Hi @02 @virginmedia has all the allocated of @peterkay_co_uk tickets been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

• 
  𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported 19 minutes ago from Redcar, England

  @virginmedia @dakotafiction And still website says no issues!!

• 
  Gary Nolan (@gaznolan) reported 24 minutes ago from Stockton-on-Tees, England

  @virginmedia any chance we'll get reimbursed for the service outage in the TS20 postcode? 2 days we've had a fault

• 
  SimonMorrisonPeacock (@simonmp68) reported 25 minutes ago from Thornaby-on-Tees, England

  @virginmedia Yes. I’ve been quite I’ll for some time and my finances are a bit of a mess after an account hack that is still being sorted out. I don’t know how much more I can take,stuck in house with nothing and been on chat for over an hour with little reply from anyone human please help

• 
  andrea mcdonald (@AndreaAndymac) reported 29 minutes ago from Redcar, England

  @virginmedia as per usual the red button not working AGAIN the amount I pay you each month should provide me with a much much better service than this. What are you doing??????

• 
  rachel (@rachsclarke) reported 29 minutes ago from Middlesbrough, England

  @virginmedia Wireless mainly, even though the device is right next to the router. This is the 3rd day in a row - never had this problem in the 10yr of been a customer

• 
  Matt Greenfield-Westcott (@WheezyRider44) reported 30 minutes ago from Nunthorpe, England

  @virginmedia Is your red button not working again?!?

• 
  Rach Hudson ❤️ (@rachelhudson84) reported 36 minutes ago from Thornaby-on-Tees, England

  @virginmedia TS17 down too

• 
  Mark Walker (@mark770) reported 37 minutes ago from Stockton-on-Tees, England

  @virginmedia how can you justify levying £25.00 charges if fail to cancel a "now resolved" tech visit but you fail to reciprocate the gesture when YOU cancel a visit and fail to notify the customer with the cancellation being due to an "outage" at your end? Shambolic&insulting

• 
  steven lambert (@stelambert1977) reported 41 minutes ago from Thornaby-on-Tees, England

  When will the channels issue be fixed? @virginmedia #virginmedia

• 
  Shaun Calvert (@Shaunelious) reported 41 minutes ago from Redcar, England

  @virginmedia Or asking what outcome they want. Anyway, not long after I get a text saying a technician is coming out that I haven’t agreed to and if I’m not home when they come it’ll cost £25. So I have to call up to cancel that and was then told I can’t add to my complaint….

• 
  Douggy (@Douggy1908) reported 42 minutes ago from Hartlepool, England

  @virginmedia I have issues with everything

• 
  andrea mcdonald (@AndreaAndymac) reported 42 minutes ago from Redcar, England

  @virginmedia any chance of speaking to a human regarding my television service

• 
  Gary Nolan (@gaznolan) reported 48 minutes ago from Stockton-on-Tees, England

  @virginmedia hey virgin media - when I'm told a final figure on my account and find out the agent lied and gave me a higher figure and then your complaint team tell me not to worry it'll be sorted. My contract finished on 30/3 but you've still taken a full month's payment (1/2)

• 
  rachel (@rachsclarke) reported 49 minutes ago from Middlesbrough, England

  @virginmedia You realise we’ve already missed 35 minutes of this 90 minute match? Are you going to be refunding customers due to your inconsistent service

• 
  Peter 🐈🎸🕹️🍺♈ (@PeteYourDoom) reported 1 hour ago from Hartlepool, England

  @virginmedia It was working fine, then went off and came back but the hub was flashing green quite quickly. When it renegotiates it's usually slow and steady green flash but this was really quick

• 
  Stu # Boro Shirts (@Boro_shirts) reported 1 hour ago from Billingham, England

  Anyone else virgin media Internet down billingham?

• 
  Shaun Calvert (@Shaunelious) reported 1 hour ago from Redcar, England

  @virginmedia Red button for virgin, which I know isn’t true as I’ve used it before. I asked to raise complaints several times to which they just ignored before eventually saying they would raise one. He then said it was raised. Never known a complaint raised without someone describing it…

• 
  Simon (@SimonHolliday13) reported 1 hour ago from Thornaby-on-Tees, England

  @virginmedia Unfortunately it's still not fixed. No TV and no Internet. Both keep dropping in and out intermittently. Which is better than zero service yesterday and I may finally finish that book on conscription I bought in Leeds earlier this year.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jeanette (@missjnyc1) reported 4 minutes ago

  @virginmedia disgusting service by your company. Have waited 4hrs for the technician who was booked on Friday night to turn up to fix our broadband. We had the 4-7pm slot today, they never turned up no phone call or anything. 1/2

• 
  Dave Warrilow (@argyledavros) reported 8 minutes ago

  @vriginmeditif @virginmedia these appear to be impersonating. Your customer service is bad enough as it is.

• 
  JHenderson (@j_henderson__) reported 8 minutes ago

  @virginmedia since 9.15pm yesterday we’ve been without tv & internet, now they’ve just text saying 2pm tomorrow to be fixed. Nearly 2 days to fix an issue is disgraceful customer service. Again we’ll be looking to switch to Sky or BT. Virgin Media are useless.

• 
  Sam Rees (@SamReesO) reported 11 minutes ago

  @virginmedia @fluffybubbles73 Your poor customer care team - can yiu help with that? Bring it back to the UK and provide full training and tools to do their job?

• 
  Hibernian (@EmbrayHotay) reported 11 minutes ago

  Virgin Media shyte TV is a joke. You'd be convinced the issue was Elon Musk, and not the beheading.

• 
  Ian Lewis (@IanLewis299) reported 11 minutes ago

  @virginmedia Are your call centre staff incentivised to handle complaints? I've just had someone raise a complaint and resolve it, despite me telling them explicitly I did not want a complaint resolved. Seems sketchy.

• 
  Emily Atkins (@bahallathegreat) reported 11 minutes ago

  @virginmedia guys come on sat and the internet is down what’s going on this keeps happening every other week. I know the weather is bad but I pay good money I think I’ll have to go back to bt when contracts over

• 
  Rebecca Réva (@AvaniEbony666) reported 13 minutes ago

  @virginmedia sort out your services! Your boss is a lazy lying twonk that doesn't give a crap for poor quality!!! I hope other wifi providers have got better offers for me!!!!

• 
  RM argyrim.bluesky.social (@ArgyriM) reported 16 minutes ago

  @Lulette5772 @virginmedia Very bad @virginmedia The opposite of customer centric (customer abusive ?)

• 
  Joe Parkinson (@Joeparki) reported 21 minutes ago

  @virginmedia can you confirm if broadband is down in WN3 area?