Virgin Media Outage Report in Redcar, England
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The latest reports from users having issues in Redcar come from postal codes TS10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redcar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redcar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Redcar, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Redcar, Hartlepool, Stockton-on-Tees and Saltburn-by-the-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
TV | |
| Redcar |
Internet | |
| Middlesbrough |
Internet | |
| Hartlepool |
Internet | |
| Hartlepool |
Internet | |
| Stockton-on-Tees |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Redcar, England
Latest outage, problems and issue reports in Redcar and nearby locations:
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steven lambert
(@stelambert1977) reported
from
Thornaby-on-Tees, England
@virginmedia Finally red button service working on Virgin. Only missed half of the @Boro match!! ;however commentary is from the Blackburn match. #PoorService #virginmedia
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia Yes. I’ve been quite I’ll for some time and my finances are a bit of a mess after an account hack that is still being sorted out. I don’t know how much more I can take,stuck in house with nothing and been on chat for over an hour with little reply from anyone human please help
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Ryan Wilšon
(@Ryan_UTB) reported
from
Stockton-on-Tees, England
@virginmedia your internet is so bad
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Jim Gardner 🇪🇺🇺🇦
(@Jim_Gardner_) reported
from
Stockton-on-Tees, England
@SimonMarksFSN Ironically it's the only streaming service of the latest to launch I considered subscribing to here in the UK because CNN removed itself from Sky and Virgin Media when Warner announced its own streaming platform. I hope it now comes back, although it never left LG's WebOS IPTV.
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia My services are suspended. I am housebound,no tv no internet. I only ask for an extension to further my services for one week but company rules and non-existent customer service is really upsetting me. I’ve been a loyal customer and feel betrayed
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rachel
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia can you confirm your sky sports red button will be working tonight for the Boro match as there is always problems with it, as if it’s not I’ll purchase the match with a different provider instead. Plenty of notice here for an 19:45 kick off
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steven lambert
(@stelambert1977) reported
from
Thornaby-on-Tees, England
When will the channels issue be fixed? @virginmedia #virginmedia
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rachel
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia Thanks, do you have an ETA of when you’re issue will be resolved? Many of us could of purchased this game with a different streaming service if we knew you would be having the same issues with red button as per usual
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gary doyle
(@werbedoyle) reported
from
Stockton-on-Tees, England
@virginmedia hey hey virgin media wifis down. Your web site says it fixed ????
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Mat⚙
(@NotEnoughTECH) reported
from
Ingleby Barwick, England
Hey @virginmedia what's your support email address in the UK? Your website is absolutely useless in that regard
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steven lambert
(@stelambert1977) reported
from
Thornaby-on-Tees, England
@virginmedia why is the red button not working tonight for sky sports?
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Gary Nolan
(@gaznolan) reported
from
Stockton-on-Tees, England
@beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?
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rachel
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia You realise we’ve already missed 35 minutes of this 90 minute match? Are you going to be refunding customers due to your inconsistent service
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Chloe
(@chlowilson__) reported
from
Redcar, England
Virgin media wifi is down again.. surprise, surprise
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Chris Christopher
(@Christo72210007) reported
from
Nunthorpe, England
@virginmedia Aaarrrggghhh, red button not working on Sky Sports tonight any idea why?
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The Jolly EV Fan (now living up in the North)
(@Thejollyevfan) reported
from
Stockton-on-Tees, England
@virginmedia DM me so I can give contact details. Don’t think it would cause a problem but I’d worry about affecting neighbours services or possible future services should we come back to you.
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AllpointsTV - Jamie
(@AllpointsTV) reported
from
Guisborough, England
@virginmedia Yes , and it says no issues and then asks to check my equipment , this test says there is an issue with my equipment and I should check again in 24 hours so an engineer can be arranged . This has now been saying check back in an hour for the last two hours
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Adam Cree
(@Arcamede) reported
from
Redcar, England
@virginmedia are you having any issues in the North East at all? Our Internet has been awful for the past week!
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia I’m using a lot of data trying to sort this out as no internet. I feel like I’m going mad. Your company says ask us for help during these difficult times yet I have and have been treat really shabbily. I’m so frustrated and angry please help me
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AllpointsTV - Jamie
(@AllpointsTV) reported
from
Guisborough, England
@virginmedia so trying to get an engineer to fix my 1gb internet after days of it running at sub 200mb and disconnecting at midnight it’s now been off for over a day . I just kept being told try again in one hour
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ZonaLeitch♡.
(@zonaleitch_x) reported
@virginmedia can you tell me how I can get in touch with the construction team? Getting rather frustrated trying to get an answer from anyone in customer services re a new install date, since you put it on hold and left me with no internet, phone or tv services
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Ali
(@Malloyal) reported
@virginmedia is there an issue with your message service been trying to get a response since 11;00
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Layla A
(@LaylaDot2017) reported
@virginmedia Hello, can I also get some help inbox. I've received 2 sms saying my dd has failed but you took two payments on my normal payment date on to 4th January. Im also confused I can't get into my account with my normal details. I've tried calling and can't get through
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Alice Grimes
(@thebustagrimes) reported
Hi @virginmedia - our internet keeps dropping out in SE15. Is this a known issue and if so, is it likely to get fixed by tomorrow morning? 🙏
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Habib Habzii Miah
(@Habzii_Official) reported
@jeffery_karl @virginmedia Omg I had the same issue. I been told by rahim the supervisor in India I think agent number 7673337. That I have to pay to get a engineer £99 and pay to replace my router. Spoke to someone in the uk. Got someone coming over free of charge.
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HE Researcher Matt
(@HEresearcherMK) reported
@virginmedia promised two separate call backs today to discuss my complaint, neither of which I received. Utter disgrace. Avoid these jokers
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Hayley Cartwright
(@haykate) reported
@virginmedia We held for an age. On hold no answer. Not even a voice saying where we were in the queue. We will be leaving you. Complaint has gone into your company. 28 days for a reply? It's a real joke. Sorry!
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Melanie Dunn 💙🇪🇺🇬🇧🇳🇿
(@jakeandkia) reported
@virginmedia Hi. Thanks for the reply. There doesn't appear to be anything locally. Service has been patchy for a while. We had a new router a couple of months ago but hasn't made much difference.
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Ashley Pilling
(@AshleyPilling2) reported
@virginmedia Load of rubbish, I sent a text to the bot and still waiting for a reply. That was Friday. @virginmedia customer care is the worst I’ve ever had the dealings with and I would cancel but stuck in a contract @SkyUK miles better
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Luke
(@lukecassar1973) reported
@virginmedia your online service is shocking, just wants new deal or were leaving.