Virgin Media outages and service status in Redcar, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Redcar, including 1 direct report.
- The most common problems reported in this area mention Wi-fi, Internet, and E-mail.
- The most recent signal from this area was received Apr 30, 12:41 PM GMT+1.
- Wi-fi (35%)
- Internet (29%)
- E-mail (12%)
- TV (12%)
- Total Blackout (6%)
- Phone (6%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Redcar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redcar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 30: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Redcar, England
The most recent Virgin Media outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Saltburn-by-the-Sea, Hartlepool, Billingham, and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough
|
Wi-fi | 8 hours ago |
|
Middlesbrough
|
Wi-fi | 5 days ago |
|
Stockton-on-Tees
|
Internet | 8 days ago |
|
Middlesbrough
|
Internet | 9 days ago |
|
Stockton-on-Tees
|
Wi-fi | 11 days ago |
|
Middlesbrough
|
Internet | 11 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Redcar, England
Latest outage, problems and issue reports in Redcar and nearby locations:
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ⒸⓇⒶⒾⒼ ⓈⒸⒶⓃⓁⓄⓃ (@CraigScanlon86) reported from Middlesbrough, England3 weeks and 2 engineers later and the broadband outage between the hours of 6 and 9 continues, absolute useless from @virginmedia next steps unless engineer 3 can fix this tomorrow is #ofcom and seeing if we can switch providers 👋
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Bryan Light (@UKLightCreation) reported from Middlesbrough, England@virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia No, just continue to ignore me as they have no idea how to fix it
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andrea mcdonald (@AndreaAndymac) reported from Redcar, England@virginmedia No it wasn't. I want to do it when it's convenient for me not virgin media. Thanks for nothing..As well as expecting the customer to do all the work installing the equipment you making the decisions without consultation.Seriously thinking about my 14 day change of mind now.
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𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported from Redcar, England@DanWalk32531219 @virginmedia Just checked at 2am, finally back up again, though poor speeds on a speed test, hopefully will improve by the morning 🤞
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Terry Chapman or FBH (@TerryFBH) reported from Yarm, England@virginmedia I look forward to receiving your offer regarding the complaints that I already made and have still not received a response. I suppose you could consider this a further complaint that your complaints process is inadequate.
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𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported from Redcar, England@dakotafiction @virginmedia Just want an eta of when this will be completed or resolved, can't even watch the firestick! It's obviously an issue looking at the amount of comments on Facebook.
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Chloe (@chlowilson__) reported from Redcar, EnglandVirgin media wifi is down again.. surprise, surprise
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia My services are suspended. I am housebound,no tv no internet. I only ask for an extension to further my services for one week but company rules and non-existent customer service is really upsetting me. I’ve been a loyal customer and feel betrayed
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia I’m using a lot of data trying to sort this out as no internet. I feel like I’m going mad. Your company says ask us for help during these difficult times yet I have and have been treat really shabbily. I’m so frustrated and angry please help me
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You're a cantaloupe ÂûDHD (@Ben_McBean) reported from Yarm, England@virginmedia I switched it off at the mains at 13:00. Still not working. Also received a vishing message from a fake VM account about these messages.
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Chris Christopher (@Christo72210007) reported from Nunthorpe, England@virginmedia Aaarrrggghhh, red button not working on Sky Sports tonight any idea why?
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Paul Ryder (@ryderboy24) reported from Hart, England@virginmedia any reason why my broadband is so slow and my bill is so expensive
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𝕁𝕠𝕙𝕟 𝕎𝕒𝕥𝕤𝕠𝕟 🎧🎙📻 (@john_watson_) reported from Redcar, England@virginmedia @dakotafiction Same here ts10, broadband is down, your status says no issues!
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Sarah-Louise Wilkinson (@Sarahlw_95) reported from New Marske, England@virginmedia is it normal practice for your employees to shout at customers down the phone and then hang up?
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia Rebooting does nothing and service status page says nothing and if it was to do with that it would mean you owe me 5 years worth of credit notes
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SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England@virginmedia Having a hard time maintaining why I’ve remained so loyal. I’ve been going through a little bad time and ask for help as you publicise only to be treat like a third class citizen. Not happy my problem needs sorting today
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andrea mcdonald (@AndreaAndymac) reported from Redcar, England@virginmedia as per usual the red button not working AGAIN the amount I pay you each month should provide me with a much much better service than this. What are you doing??????
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Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, EnglandYay, virgin media outage has stopped and been fixed
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andrea mcdonald (@AndreaAndymac) reported from Redcar, England@virginmedia any chance of speaking to a human regarding my television service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Reed (@uyanikhatun) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV32 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Lubdub (@LubZafar) reported@virginmedia Even your bot is glitching. Someone needs to fix this problem asap.
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rhonda yates (@rhotes) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_World_IPTV21 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix
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Tony dee (@tonemillwall) reported@virginmedia sort the Internet connection out please , paying premium rate for a crap service , Internet has been terrible for the last few days
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Seno (@SenosLIVE) reported@virginmedia please get your **** together, 3rd day in a row internet goes down at 9pm with no solution to the problem other than check back in 24hours. I’m paying £40 a month not for this. Soon it’s gonna be time to switch providers
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lacy (@lacy123319) reported@virginmedia switch to us and we'll pay up to £250 switch fee. Oh ok.. 37 days to wait for initial installation. Oh no, wait! Let's cancel 48 hours before and Let's increase that another 55 days... what a joke of a company. No thanks felicia
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Aaron Hardy (@AaronHardy1994) reported@whooithVT I pay that for half of that, damn virgin media
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Queen Marie 21st👑❤ (@Mariexxxx21) reported@virginmedia Great to hear a you problem in my area cant be fixed until at LEAST tomorrow afternoon. No TV, no WiFi and not even a land line phone. Thank the @EE gods for my mobile data🙏🏻 Not so good for my 80 year old parents now🙄
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Jonathan H (@howdo01) reported@virginmedia Hi Team, Have rebooted my 360 box, but cannot seem to get Netflix to go, get the logo and then the N, and a red ring in busy mode, Is there a problem, was working fine Sunday.
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Daniel Taylor (@DanAaronTaylor) reported@virginmedia VM/O2 account locked for security reasons. Spoke with someone on chat who requested it be unlocked within 5 days. This never happened. Called and asked again for my account to be unlocked. Again told this would be done. Hasn’t. Can this be escalated? I need access.