Virgin Media

Virgin Media Outage Report in Redcar, England

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The latest reports from users having issues in Redcar come from postal codes TS10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Redcar, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redcar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Redcar, England 12/14/2024 12:40

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Redcar, England

The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Middlesbrough, Billingham, Hartlepool, Saltburn-by-the-Sea, Peterlee and Redcar.

Loading map, please wait...
City Problem Type Report Time
United KingdomStockton-on-Tees Internet
United KingdomMiddlesbrough Wi-fi
United KingdomStockton-on-Tees TV
United KingdomMiddlesbrough Wi-fi
United KingdomStockton-on-Tees TV
United KingdomStockton-on-Tees TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Redcar, England

Latest outage, problems and issue reports in Redcar and nearby locations:

  • PeteYourDoom Peter 🐈🎸🕹️🍺♈ (@PeteYourDoom) reported from Hartlepool, England

    @virginmedia It was working fine, then went off and came back but the hub was flashing green quite quickly. When it renegotiates it's usually slow and steady green flash but this was really quick

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginhelp @Virgin Sorry,yeah it’s Virgin Media. Just waited an hour on Wednesday and it’s over half an hour now I can’t wait any longer owing to an appointment but I need some help as soon as possible Thankyou

  • Douggy1908 Douggy (@Douggy1908) reported from Hartlepool, England

    @virginmedia No nothing I’ve been thorough it all, already your just ****.

  • LumbWriter David Lumb Writer (@LumbWriter) reported from Redcar, England

    @virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out

  • LouiseBaldock Louise Baldock 💙 (@LouiseBaldock) reported from Stockton-on-Tees, England

    2 calls on landline from Asia, using dummy UK phone numbers, pretending to be from Virgin Media, telling me of a problem with the security of my router. Neither liked it when I told them their mother and father would be deeply ashamed if they knew what their son was doing.

  • JamesGilroy James Gilroy (@JamesGilroy) reported from Yarm, England

    @cyclingbetting @virginmedia Had a similar issue before Christmas. One of their engineers came out, changed router cable and some settings on router. Works champion now

  • TerryFBH Terry Chapman or FBH (@TerryFBH) reported from Yarm, England

    @virginmedia Why does your organisation make it so difficult to raise a complaint? Please advise with whom I may raise this.

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia @Virgin I have received a reply which advises me that query won’t be dealt with or further replied to immediately. I am desperately trying to hold it together here,please please can you help me sort this out.

  • CraigScanlon86 ⒸⓇⒶⒾⒼ ⓈⒸⒶⓃⓁⓄⓃ (@CraigScanlon86) reported from Middlesbrough, England

    3 weeks and 2 engineers later and the broadband outage between the hours of 6 and 9 continues, absolute useless from @virginmedia next steps unless engineer 3 can fix this tomorrow is #ofcom and seeing if we can switch providers 👋

  • TerryFBH Terry Chapman or FBH (@TerryFBH) reported from Yarm, England

    @virginmedia I look forward to receiving your offer regarding the complaints that I already made and have still not received a response. I suppose you could consider this a further complaint that your complaints process is inadequate.

  • Boro_shirts Stu # Boro Shirts (@Boro_shirts) reported from Billingham, England

    Anyone else virgin media Internet down billingham?

  • Curriepeter1 Currie.peter (@Curriepeter1) reported from Stockton-on-Tees, England

    @virginmedia why is the internet so slow and buffering every day I’m pay for a service that’s not fit suitable

  • Core_Legal CoreLegal (@Core_Legal) reported from Stockton-on-Tees, England

    Our phone lines and internet are down at our Wakefield office at the moment due to a national Virgin media issue. We have been advised that this is trying to be rectified as soon as possible and when we have an update from them we will update our social media platforms.

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia Having a hard time maintaining why I’ve remained so loyal. I’ve been going through a little bad time and ask for help as you publicise only to be treat like a third class citizen. Not happy my problem needs sorting today

  • PeteYourDoom Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England

    @virginmedia Waiting on the Medallia survey as the engineer was fab. Want to make sure he gets recognition for his good service

  • PeteYourDoom Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England

    @virginmedia Checked l the internal cabling and all right etc so hopefully just a lose wire somewhere at the cabinet or something the engineer can easily fix. Is there any refund due to lack of service? I pay £67 a month. Can offset that against my mobile phone data

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @virginmedia I have been one of your customers for years. We have broadband (used constantly) TV (never switched on) Telephone (only Virgin call it)

  • Danielson_1991 Daniel Thompson (@Danielson_1991) reported from Hartlepool, England

    @virginmedia I honestly can't deal with being passed around departments again. The problem is the WiFi is weak upstairs and I'm paying for a product thats not fit for service. You advertise intelligent pods to boost connections, all I want is to order one to resolve the issue.

  • simonmp68 SimonMorrisonPeacock (@simonmp68) reported from Thornaby-on-Tees, England

    @virginmedia I need some advice and help regarding an urgent issue yet keep getting blocked at every turn. Real good customer service for a longtime customer. Needs sorting

  • Curriepeter1 Currie.peter (@Curriepeter1) reported from Stockton-on-Tees, England

    Why are virgin media so crap so slow and keeps buffering every day we pay for a service that’s not fit for the purpose

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • craftysue23 Sue Howcroft (@craftysue23) reported

    @9Naughtyboi6 @virginmedia Refunds are only offered if loss of service for 2 days. Ridiculous with how often VM are having issues just lately.

  • rcmcadam Rachel McAdam (@rcmcadam) reported

    @virginmedia Website down too, as are your phone lines!

  • HamdonMart Martin McConachie (@HamdonMart) reported

    Is it me or would a simple search for " @virginmedia " on Twitter save hundreds of thousands of people from messaging them saying their TV's not working?

  • tommyboyffc martin thompson (@tommyboyffc) reported

    @virginmedia @9Naughtyboi6 Can’t even sign in to make a complaint re compensation @virginmedia ….typical

  • gavmassingham Gav 'Gav Massingham' Massingham (@gavmassingham) reported

    @D_J_Morley @virginmedia It looks like a certificate issue on the website, at least. Firefox refuses to connect, Chrome hesitates, but then does load. Broken links. Maybe a borked update or server move, so certificate is in wrong place. Could explain TV issues as well.

  • J1983Mary MaryJ1983 (@J1983Mary) reported

    Why do I have no TV #virginmedia and you’re phone line is also done. What service is this I want a refund for the loss of network.

  • RoystonHealy86 Royston Healy (@RoystonHealy86) reported

    @virginmedia Any updates on this issue.

  • 2sticks66 Roger Watling (@2sticks66) reported

    @ballerz223 @virginmedia I get that. This latest outage just adds to people's frustration. The Broadband is intermittent and when working from home again it adds to the frustration. I don't want to watch TV just want to get work done

  • corky69x csw (@corky69x) reported

    @shadycobbler @Seons_Le @virginmedia the internets not down you can carry on working

  • cbrisefer colin brisefer (@cbrisefer) reported

    @virginmedia Can't get through on the phone, No TV service and no website....even Virgin TVgo not working. What's happening? 🤔🤔🤔