Virgin Media Outage Report in Redcar, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Redcar come from postal codes TS10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redcar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redcar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 02: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (17%)
-
Total Blackout (13%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Redcar, England
The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Hartlepool, Middlesbrough, Saltburn-by-the-Sea, Redcar, Billingham and Guisborough.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Wi-fi | |
| Hartlepool |
Internet | |
| Hartlepool |
Internet | |
| Middlesbrough |
Wi-fi | |
| Stockton-on-Tees |
Wi-fi | |
| Middlesbrough |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Redcar, England
Latest outage, problems and issue reports in Redcar and nearby locations:
-
Currie.peter
(@Curriepeter1) reported
from
Stockton-on-Tees, England
Why are virgin media so crap so slow and keeps buffering every day we pay for a service that’s not fit for the purpose
-
Douggy
(@Douggy1908) reported
from
Hartlepool, England
@virginmedia I have issues with everything
-
Andy Wilmot
(@andy_wilmot) reported
from
Hartlepool, England
£40+ a month for WiFi which cuts in and out. Just another day for a @virginmedia customer 🤬😡
-
Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia Can you improve the stability of your broadband and make massive improvements to your customer services (like actually introduce some sort of customer service)?
-
BoroMike
(@MrTaylorM) reported
from
New Marske, England
Looks like #virginmedia is down again in New Marske. If it’s preventative maintenance they should tell us.
-
HannahWhite93
(@HannahWhite93) reported
from
Hartlepool, England
WHY IS VIRGIN MEDIA INTERNET ****??? I JUST WANT TO WATCH YOUTUBE ON MY GOD DAMN TABLET
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"
-
Terry Chapman or FBH
(@TerryFBH) reported
from
Yarm, England
@virginmedia Why does your organisation make it so difficult to raise a complaint? Please advise with whom I may raise this.
-
Paul Ryder
(@ryderboy24) reported
from
Hart, England
@virginmedia any reason why my broadband is so slow and my bill is so expensive
-
Douggy
(@Douggy1908) reported
from
Hartlepool, England
@virginmedia No nothing I’ve been thorough it all, already your just ****.
-
David Lumb Writer
(@LumbWriter) reported
from
Redcar, England
@virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out
-
James Gilroy
(@JamesGilroy) reported
from
Yarm, England
@cyclingbetting @virginmedia Had a similar issue before Christmas. One of their engineers came out, changed router cable and some settings on router. Works champion now
-
Terry Chapman or FBH
(@TerryFBH) reported
from
Yarm, England
@virginmedia I look forward to receiving your offer regarding the complaints that I already made and have still not received a response. I suppose you could consider this a further complaint that your complaints process is inadequate.
-
Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia No, just continue to ignore me as they have no idea how to fix it
-
Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia It's a waste of time tbh, all they do is insist I take the hub out of modem mode and when they do eventually agree you are rubbish and put me through to line faults they either just hang up or the battery on my phone dies
-
ScottPhoto
(@smarshallphoto) reported
from
Stockton-on-Tees, England
@gracedavies I had a dream that I Met a Boy Online was used by Virgin Media in a TV advert, and you got paid a ****-ton of money. Does that count?
-
Stu # Boro Shirts
(@Boro_shirts) reported
from
Billingham, England
Anyone else virgin media Internet down billingham?
-
Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia Got the t-shirt, when I last went through it the resolution was for me to leave and not pay my last bill and see you court which was really helpful
-
Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Scott Lovegrove
(@scottisafool) reported
@leemallon @virginmedia Yep, logged in, did all the tests and it found no issues.
-
Dan
(@WSussexDan) reported
@virginmedia my WiFi is not working (again). Do you have issues in the BN11 area?
-
Guybrush Threepwood
(@Guybrus13406777) reported
I called up due to slow internet and was tricked into a new 12 month contact with no warning. Now my complaints are being shunned and ignored @virginmedia
-
Janet Barker-Willis
(@JanetBarkerWil1) reported
@vmbusiness You can retrain all customer services staff, help the not so wealthy customers. Stop lying, be honest, stop the ignorance.
-
Katie~Lou
(@c17yb8b3) reported
@virginmedia absolutely taking the royal p out of their customers!! I’m ringing to cancel I’ve had enough
-
bartholomew
(@R3V0LUT10NE) reported
@virginmedia I called the customer service yesterday and they told me they can’t offer me anything at the moment and I should wait for Black Friday and maybe there will be something available
-
DaveH
(@Hudson31Dave) reported
@Towherenow @virginmedia Couldn’t agree more, have the same issues
-
Tyler Goodwin
(@TylerGoodwin) reported
@virginmedia I was bounced between 4 different agents yesterday. At every point I had to re-explain the problem, give them my address, and complete security questions. @virginmedia needs a better customer service tech. At least 8 hours of hold over three days is unacceptable.
-
Kimberley Whitson
(@__kimmurray__) reported
@virginmedia I am again deeply disappointed at the service you provide. I placed a complaint on the 1st of November 2020 told I’d be CALLED between 2hours and 7days which did not happen, I tweeted my disappointment at that to then receive a letter that you couldn’t get a hold...
-
Mike
(@Spoish) reported
@virginmedia A month ago after a lot of struggling I managed to end my contract, even being sent the equipment return kit. Imagine my surprise this morning when I received an email telling me about my bill for the next month! Help please my contract should be over.