Virgin Media Outage Report in Redcar, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redcar, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redcar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Redcar, England
The most recent Virgin Media outage reports came from the following cities: Billingham, Middlesbrough, Hartlepool, Stockton-on-Tees and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Billingham |
Internet | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Internet | |
| Hartlepool |
Internet | |
| Billingham |
Wi-fi | |
| Middlesbrough |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Redcar, England
Latest outage, problems and issue reports in Redcar and nearby locations:
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I wouldn't recommend your media connect app its awful, the booster you sent out does exactly zero, as for blackspots around the house that would be anywhere in the house more than 1.5m from the hub, all the software in the world won't polish the turn you call a superhub
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia No, just continue to ignore me as they have no idea how to fix it
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Peter 🐈🎸🕹️
(@PeteYourDoom) reported
from
Hartlepool, England
Yay, virgin media outage has stopped and been fixed
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia Can you improve the stability of your broadband and make massive improvements to your customer services (like actually introduce some sort of customer service)?
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Paul Ryder
(@ryderboy24) reported
from
Hart, England
@virginmedia any reason why my broadband is so slow and my bill is so expensive
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rachel
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia how can I cancel my contract? Unable to get through via phone.
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*** Junier
(@lenJunier) reported
from
Middlesbrough, England
@virginmedia tried to login to "myvirginmedia" numerous times Forgot password Tried go through reset 6 times Hopeless
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!
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HannahWhite93
(@HannahWhite93) reported
from
Hartlepool, England
WHY IS VIRGIN MEDIA INTERNET ****??? I JUST WANT TO WATCH YOUTUBE ON MY GOD DAMN TABLET
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Mainly wireless but wired issues too
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia Got the t-shirt, when I last went through it the resolution was for me to leave and not pay my last bill and see you court which was really helpful
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"
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julia millington
(@MillingtonJulia) reported
from
Marske-by-the-Sea, England
@virginmedia please can you confirm is there a wifi connection problem in the TS11 area?
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BoroMike
(@MrTaylorM) reported
from
New Marske, England
Looks like #virginmedia is down again in New Marske. If it’s preventative maintenance they should tell us.
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia It's a waste of time tbh, all they do is insist I take the hub out of modem mode and when they do eventually agree you are rubbish and put me through to line faults they either just hang up or the battery on my phone dies
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia They can't help either, the real issue, lets be honest, is the fact nobody at Virgin will admit their equipment is awful and not really fit for purpose, the least super thing ever is the superhub 3.0
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia Rebooting does nothing and service status page says nothing and if it was to do with that it would mean you owe me 5 years worth of credit notes
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Andy Wilmot
(@andy_wilmot) reported
from
Hartlepool, England
£40+ a month for WiFi which cuts in and out. Just another day for a @virginmedia customer 🤬😡
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved
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ScottPhoto
(@smarshallphoto) reported
from
Stockton-on-Tees, England
@gracedavies I had a dream that I Met a Boy Online was used by Virgin Media in a TV advert, and you got paid a ****-ton of money. Does that count?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Catalan
(@DHCatalan) reported
@cprfcAndy @virginmedia Virgin is down across the UK apparently. Good luck!!
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Shelley Jessop
(@jessopshel) reported
@virginmedia Are there issues with broadband this morning? Even your website isn't working well and I can't run a test. Have re-booted twice.
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Sue Handley
(@Suze_Handley) reported
@virginmedia Hi, I have no internet, I can’t check my status on your website as that’s not working either “server stopped responding” and your phone lines are experiencing telephonic difficulties. No text message to say there’s an outage. Update would be great please.
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J35P1N
(@J35P1N) reported
Come on now @virginmedia , the internet has been down since 1am this morning when I went to bed and it's still down. You've had 7 hours to fix this. Hope you are going to reimburse people on their contracts. Unacceptable service. #virginmedia
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Nibs
(@nibsuk) reported
@StevenHowe @emmalunn @virginmedia Mine has just come back on, so they might have started to get the problem under control
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Toon Fleet
(@ToonFleet) reported
@virginmedia phone line are busy or not working y is this coz the no UK call center virgin a joke every one get your money back go to bt or sky
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Dame Sa 🐝 3.5%
(@LongCovidHell) reported
Why is @virginmedia silent on the about the widespread outages?? Website down and nothing about it on social media. These things happen, but it’s how you handle them. We need updates! People need internet for work, education and so many other things. #VirginMediaoutage
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Señor Flard
(@woodsandhills) reported
@virginmedia haven't been able to access my #WiFi for some hours now. Wife has her online yoga class now and can't deliver it. Many unhappy clients and an hour of earnings lost - thanks for that. Not a level of service I expect from Virgin broadband after price hikes.
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Dave Richardson
(@therealdaverich) reported
@virginmedia hike up the prices to “improve” infrastructure, then refuse to acknowledge there’s a nationwide problem. Been with you for years, more expensive than most, your customer service this time round has underlined your contempt for customers. Will look to leave. #virgin
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P£NGY
(@NotSoP3ng) reported
So Virgin Media was down no net nothing but as soon as the phone lines opened at 8am suddenly the net and everything comes back on and everything is connected again did someone just turn everyone’s **** off last night for a laugh @virginmedia 🤔