Virgin Media

Virgin Media Outage Report in Hart, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hart, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hart, England 02/01/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hart, England

The most recent Virgin Media outage reports came from the following cities: Stockton-on-Tees, Middlesbrough, Saltburn-by-the-Sea, Hartlepool, Darlington, Newton Aycliffe, Chester-le-Street and Redcar.

Loading map, please wait...
City Problem Type Report Time
United KingdomStockton-on-Tees Wi-fi
United KingdomMiddlesbrough TV
United KingdomMiddlesbrough Internet
United KingdomSaltburn-by-the-Sea Internet
United KingdomMiddlesbrough E-mail
United KingdomMiddlesbrough TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Hart, England

Latest outage, problems and issue reports in Hart and nearby locations:

  • rachsclarke rachel (@rachsclarke) reported from Middlesbrough, England

    @virginmedia Wireless mainly, even though the device is right next to the router. This is the 3rd day in a row - never had this problem in the 10yr of been a customer

  • Thejollyevfan The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported from Stockton-on-Tees, England

    @virginmedia DM me so I can give contact details. Don’t think it would cause a problem but I’d worry about affecting neighbours services or possible future services should we come back to you.

  • TownsJake JAKE (@TownsJake) reported from Darlington, England

    @virginmedia No i just been disconnected so this is another 2 hours wasted, i just want to cancel my services now

  • wicks_michael Michael Wicks (@wicks_michael) reported from Middlesbrough, England

    @virginmedia what’s going on with your website unable to access via my O2 or Vodafone mobile network. No problems with any other websites 😡

  • chlowilson__ Chloe (@chlowilson__) reported from Redcar, England

    Virgin media wifi is down again.. surprise, surprise

  • Gurudarlington Guru Boutique (@Gurudarlington) reported from Darlington, England

    @virginmedia The number I wanted to retain is at my private address not my work address which is shown on this Twitter account. I doubt the number is still live with BT and I feel let down.

  • Johnsonator85 Marc J (@Johnsonator85) reported from Stockton-on-Tees, England

    @virginmedia Media, I want to cancel

  • Jim_Gardner_ Jim Gardner 🇪🇺🇺🇦 (@Jim_Gardner_) reported from Stockton-on-Tees, England

    @SimonMarksFSN Ironically it's the only streaming service of the latest to launch I considered subscribing to here in the UK because CNN removed itself from Sky and Virgin Media when Warner announced its own streaming platform. I hope it now comes back, although it never left LG's WebOS IPTV.

  • werbedoyle gary doyle (@werbedoyle) reported from Stockton-on-Tees, England

    @virginmedia every month I make the same bloody phone call, you are thee worst company ever !!! Customer service is appalling over charged massively for four months,IS any one out there !!!

  • TownsJake JAKE (@TownsJake) reported from Darlington, England

    @virginmedia has the worst customer service by an absolute stretch, been trying to sort my broadband and tv out for about 6 hours

  • StevieWalls Steve Walls (@StevieWalls) reported from Chester-le-Street, England

    “You don’t need to be there, we can do the cable work outside no problem” That translated into a card through the door saying “Sorry we missed you” and the work not being done. Don’t really understand that one @virginmedia

  • werbedoyle gary doyle (@werbedoyle) reported from Stockton-on-Tees, England

    @virginmedia hey hey virgin media wifis down. Your web site says it fixed ????

  • Gurudarlington Guru Boutique (@Gurudarlington) reported from Darlington, England

    @virginmedia I’m the home owner Beryl Hankin, and was told the phone number would stay the same when I changed. I queried this with the Virgin engineer who rang Virgin and assured me it was in hand. That was weeks ago but it never happened.

  • citamo Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported from Middlesbrough, England

    @virginmedia @justwearmasks Instead of employing robots in your impossible to contact call centres and ripping of the public for your shareholders, set up a proper system of customer care which is accessible, helpful, considerate and capable of fixing customer problems quickly and competently.

  • rachsclarke rachel (@rachsclarke) reported from Middlesbrough, England

    @virginmedia can you confirm your sky sports red button will be working tonight for the Boro match as there is always problems with it, as if it’s not I’ll purchase the match with a different provider instead. Plenty of notice here for an 19:45 kick off

  • Arcamede Adam Cree (@Arcamede) reported from Redcar, England

    @virginmedia are you having any issues in the North East at all? Our Internet has been awful for the past week!

  • stelambert1977 steven lambert (@stelambert1977) reported from Thornaby-on-Tees, England

    @virginmedia Finally red button service working on Virgin. Only missed half of the @Boro match!! ;however commentary is from the Blackburn match. #PoorService #virginmedia

  • lintoniosmythe Iinton Smith (@lintoniosmythe) reported from Chester-le-Street, England

    @virginmedia your call centre is an absolute joke. No one deals with problems and just transfers to a different department who hang up

  • jamie_davison1 Jamie Davison (@jamie_davison1) reported from Seaham, England

    My wifi and 4g at home is absolutely garbage, sort your **** out @virginmedia

  • gaznolan Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England

    @beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • lee_raybould Lee Raybould (@lee_raybould) reported

    @virginmedia Completely unacceptable virgin media convinced your website is down so people can’t report outages and get some compensation three times in two months is disgusting

  • Sunday_Blue Julie-ann Laidlaw (@Sunday_Blue) reported

    @virginmedia I can’t even get through to complain about my service’s being down again. Seriously pissed off now.

  • CommodoreBlog CommodoreBlog (@CommodoreBlog) reported

    @virginmedia Get your **** together, we are paying over the odds for a service you keep failing at.

  • Paulbel07529913 @Paulbell (@Paulbel07529913) reported

    @virginmedia I need my wifi up and working as i have medical equipment that nesds to send information to my doctor and also it seems that virgin media call centre is down aswell

  • Tayluur82 Kevin Taylor (@Tayluur82) reported

    Virgin Media must be one of the worst providers out there. If it's not down then it's intermittent and nowhere near the speeds you're promised. #virginmedia

  • X_NosPopulus_X Natasha-Jayne (@X_NosPopulus_X) reported

    @virginmedia I think you probably need to dissolve at this point. The number of issues I've had in my time as a customer is insane, and despite complaints, nothing ever gets fixed for good, or even compensated. If you can't offer regularly uninterrupted service you shouldn't be offering it.

  • Sharon_THFG The Homework Fairy Godmother (@Sharon_THFG) reported

    @virginmedia Oh, and the app is not working, do can't log an outage. Your teams are working flat out? I think they're just flat out not working.

  • ZoeBurn43209675 ZoeBurns (@ZoeBurn43209675) reported

    @virginmedia Is your customer service phone line down too as I’m calling 150 and it is doing nothing?!

  • FunkyCheeze FunkyCheeze514 (@FunkyCheeze) reported

    @virginmedia I hope this BS service will be compensated on the next bill.

  • pickled_tinker Grody🔞 (@pickled_tinker) reported

    @ChronicleLive @virginmedia Corrr, imagine how many VM customers are trying this "hack" today, because the actual hacks are back at it, this time breaking their network. @virginmedia your ISP blows chunks.