Virgin Media

Virgin Media Outage Report in Hart, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hart, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hart, England 01/15/2025 07:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hart, England

The most recent Virgin Media outage reports came from the following cities: Hartlepool, Darlington, Middlesbrough, Stockton-on-Tees, Saltburn-by-the-Sea, Chester-le-Street, Billingham, Redcar, Newton Aycliffe and Peterlee.

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City Problem Type Report Time
United KingdomHartlepool Internet
United KingdomDarlington Total Blackout
United KingdomMiddlesbrough Internet
United KingdomStockton-on-Tees TV
United KingdomSaltburn-by-the-Sea E-mail
United KingdomMiddlesbrough Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Hart, England

Latest outage, problems and issue reports in Hart and nearby locations:

  • Emfozz Em (@Emfozz) reported from Middlesbrough, England

    @virginmedia Ironic you try and blame customers. It’s your service not my house or my equipment or how I’m using it.

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Redcar, England

    @virginmedia need help

  • Emfozz Em (@Emfozz) reported from Middlesbrough, England

    @virginmedia I’m not going to waste time in doing that, I’ve worked in telecommunications, I know how your process works, I also know you’ll try and pass the book to customers before taking blame because the tiniest speck of dust can effect my WiFi signal. So it’s fine.

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia @grimegran #Stayconnected the biggest mystery to all Virgin media customers at the moment is how to stay connect to the router and the broadband! Stop promoting ads when your customer service is currently unable to accepts fault reports, 8.5 weeks and counting!

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @JohnnyDude1983 @virginmedia The 3rd engineer to visit told me what I need to do and also told me that Virgin Media wont tell me or others what they can do or what the issue is

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Have had this issue since I joined Virgin

  • mattbun Matt Bunnell (@mattbun) reported from Darlington, England

    @stompweb @virginmedia I have exactly the same issue in DL1.

  • 7Tazy Levi (@7Tazy) reported from Middlesbrough, England

    @Zyqlon @virginmedia WiFi down stairs

  • InstantKarmaUK Jason Brown (@InstantKarmaUK) reported from Darlington, England

    @virginmedia The problem is being dealt with following a text based support case. Thanks!

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia @bethanymiah_ I'll save you both some time there and tell you now that you will be able to make no difference whatsoever, the hubs have always been awful and it seems they have got worse since lockdown, maybe they can catch Covid too

  • AndyClarke5 Andy Clarke (@AndyClarke5) reported from Darlington, England

    @virginmedia down again in Darlington, DL3. Tried restarting the router and still nothing. Are you aware of it being down?

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Tried already and you actually made it worse, I put up with for half a day and changed everything back to the better (although still poor and not near what I'm paying for) performance yet you still ask me to buy your tech support service lmfao

  • Formally_Gill Just Gill (@Formally_Gill) reported from New Marske, England

    @virginmedia can you not save your internet outrages for mid week ffs? I hate being a customer.

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia @grimegran Im Going to keep replying to all this promoted ads until my internet is fixed, 8 weeks and counting! Terrible routers too, range is embarrassing to be honest and crashes under a pretty minimal load

  • InstantKarmaUK Jason Brown (@InstantKarmaUK) reported from Darlington, England

    @virginmedia 4 hours on a text support case for my broadband. Told I'd reached the max devices for WiFi on my superhub 3 at 10 (supports 20+), and told to request a booster using the Connect app at £3/month (which MAY resolve nothing) before the case abruptly ended. I'm FUMING!

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @brfcsdotcom More than good enough, if you were virgin media I could have guessed at the issue and the fix

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia I have, many many times and it always comes back to same, yet I'm down about 80mbs this morning, I've restarted my router today already because I switched my laptop on (everytime), and I can also crash my router with 1 device almost at will

  • mackemviking David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @tenchylad @virginmedia @skytv @TalkTalk I’ve got sky for tv, phone, broadband and mobile. Rarely have any issues with them at all

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Is actually my whole street, I can sit and watch every bodies routers resetting and I assume they are having same speed issues as me

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Done, I'm now down about 360mbs from where my speed normally is, and just checked, yep can still crash my router using my laptop without trying

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Bee_Scape BeeScape (@Bee_Scape) reported

    @virginmedia An old broadband account I closed two years ago. I have raised a second ticket. Hopefully this one will be actioned. It is a strange fix asking people to create new email address.

  • lozzaa15 ✨lauren✨ (@lozzaa15) reported

    @virginmedia It’s 2022 & I work from home, fix my wifi ffs!!!

  • nadams123 Nigel Adams (@nadams123) reported

    @virginmedia Yes I’ve checked the service checker and it’s come back with no faults showing

  • CraigH0151 Craig (@CraigH0151) reported

    @virginmedia tried calling. After an hour waiting was cut off. Tried live chat. Twice I’ve been left unanswered after my chat being passed to a different team. Please sort this out otherwise I’m cancelling my service with yourself. Awful, frustrating experience.

  • nadams123 Nigel Adams (@nadams123) reported

    @virginmedia Done all that and saying no issues I’ve got no phone line and no power at all to my hub

  • mrkevincooper Kevin Cooper (@mrkevincooper) reported

    @virginmedia You are supposed to be telling us when it's fixed. Given up on Internet and TV this evening, both unusable. Its not working for anyone affected and has been that way for over a week

  • Andrini86 Andrina Parkes (@Andrini86) reported

    @virginmedia Hi i have another issue with my bill for this month i was told that my bill would be in credit this month as i had paid £75 last month due to a system error and my discount not being applied my bill this month is £2.85 i want to check my credit is being applied correctly

  • Leanne_bx Leanne Brooks ♡ (@Leanne_bx) reported

    @virginmedia I've tried all this and it's just not working. Please help. I need to check the account before the payment comes out.

  • the5belovedones whipflip (@the5belovedones) reported

    @virginmedia I have tried everything your customer reps on the phone have told me to do

  • bellster1981 Bellster ✌️ (@bellster1981) reported

    @virginmedia Originally 1Gig with 360 box and an o2 sim card (I didn’t want tv or sim) but was advised ‘we have to sell you these’ for £54. Order went wrong never processed then reverted me back to 500mb but signed me into new contract for a further 18 months which is incorrect….