Virgin Media Outage Report in Hart, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hart, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Hart, England
The most recent Virgin Media outage reports came from the following cities: Darlington, Hartlepool, Stockton-on-Tees, Middlesbrough, Seaham, Chester-le-Street and Saltburn-by-the-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Darlington |
TV | |
| Hartlepool |
Internet | |
| Hartlepool |
Internet | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hart, England
Latest outage, problems and issue reports in Hart and nearby locations:
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Peter 🐈🎸🕹️
(@PeteYourDoom) reported
from
Hartlepool, England
@virginmedia Checked l the internal cabling and all right etc so hopefully just a lose wire somewhere at the cabinet or something the engineer can easily fix. Is there any refund due to lack of service? I pay £67 a month. Can offset that against my mobile phone data
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Stu # Boro Shirts
(@Boro_shirts) reported
from
Billingham, England
Anyone else virgin media Internet down billingham?
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Daniel Thompson
(@Danielson_1991) reported
from
Hartlepool, England
@virginmedia I honestly can't deal with being passed around departments again. The problem is the WiFi is weak upstairs and I'm paying for a product thats not fit for service. You advertise intelligent pods to boost connections, all I want is to order one to resolve the issue.
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Peter 🐈🎸🕹️🍺♈
(@PeteYourDoom) reported
from
Hartlepool, England
@virginmedia It was working fine, then went off and came back but the hub was flashing green quite quickly. When it renegotiates it's usually slow and steady green flash but this was really quick
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Andy Gibson
(@Lopek) reported
from
Darlington, England
Broadband down yet again. Can I suggest a now slogan @virginmedia... Reliably Unreliable".
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Douggy
(@Douggy1908) reported
from
Hartlepool, England
@virginmedia No nothing I’ve been thorough it all, already your just ****.
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Douggy
(@Douggy1908) reported
from
Hartlepool, England
@virginmedia I have issues with everything
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Bryan Light
(@UKLightCreation) reported
from
Middlesbrough, England
@virginmedia They are even worse, whoever your director of customer service is needs removing ASAP You will call me soon enough when the bill goes unpaid again!
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Louise Baldock 💙
(@LouiseBaldock) reported
from
Stockton-on-Tees, England
2 calls on landline from Asia, using dummy UK phone numbers, pretending to be from Virgin Media, telling me of a problem with the security of my router. Neither liked it when I told them their mother and father would be deeply ashamed if they knew what their son was doing.
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginmedia @Virgin I have received a reply which advises me that query won’t be dealt with or further replied to immediately. I am desperately trying to hold it together here,please please can you help me sort this out.
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Currie.peter
(@Curriepeter1) reported
from
Stockton-on-Tees, England
@virginmedia why is the internet so slow and buffering every day I’m pay for a service that’s not fit suitable
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David Lumb Writer
(@LumbWriter) reported
from
Redcar, England
@virginmedia why is the internet down? I've checked and you're aware of this issue. I would like it sorted out
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Dave
(@davedome) reported
from
Darlington, England
@virginmedia any issues in the DL3 area? Broadband crashed about 10mins and hasn't been back on since.
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Peter 🐈🎸🕹️
(@PeteYourDoom) reported
from
Hartlepool, England
@virginmedia Waiting on the Medallia survey as the engineer was fab. Want to make sure he gets recognition for his good service
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@virginmedia I have been one of your customers for years. We have broadband (used constantly) TV (never switched on) Telephone (only Virgin call it)
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Currie.peter
(@Curriepeter1) reported
from
Stockton-on-Tees, England
Why are virgin media so crap so slow and keeps buffering every day we pay for a service that’s not fit for the purpose
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CoreLegal
(@Core_Legal) reported
from
Stockton-on-Tees, England
Our phone lines and internet are down at our Wakefield office at the moment due to a national Virgin media issue. We have been advised that this is trying to be rectified as soon as possible and when we have an update from them we will update our social media platforms.
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Andy Gibson
(@Lopek) reported
from
Darlington, England
@virginmedia It's the continued problems that annoy me. Down again now, third time this Easter Weekend. Yes it's showing as down on your dashboard. I always check & flag it when I (also) have a problem. Getting worse all the time. Beyond a joke.
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ⒸⓇⒶⒾⒼ ⓈⒸⒶⓃⓁⓄⓃ
(@CraigScanlon86) reported
from
Middlesbrough, England
3 weeks and 2 engineers later and the broadband outage between the hours of 6 and 9 continues, absolute useless from @virginmedia next steps unless engineer 3 can fix this tomorrow is #ofcom and seeing if we can switch providers 👋
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SimonMorrisonPeacock
(@simonmp68) reported
from
Thornaby-on-Tees, England
@virginhelp @Virgin Sorry,yeah it’s Virgin Media. Just waited an hour on Wednesday and it’s over half an hour now I can’t wait any longer owing to an appointment but I need some help as soon as possible Thankyou
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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claire lewis
(@claire_rlewis) reported
@LizTray @virginmedia I have been having a problem hit a week. SM2 area. Told its damaged cable and then every day message saying fixed not to lose again an hour later. @virginmedia appalling service.
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Liz Tray
(@LizTray) reported
@virginmedia I am in the middle of my working day, RP. I don't have time to do this. The earliest I could do it is Saturday. How does this help my working day tomorrow? The estimated fix time should be on your website. Why should I spend half an hour on hold to find out?
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Nicola Maasdam
(@nikkiloumaz) reported
@ChrisAnthonyE @virginmedia Same issue for us. Its obviously a fault their end but they spend ages getting people to call them and all they suggest is rebooting which does nothing. Absolutely shocking customer "care"
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Liz Tray
(@LizTray) reported
@virginmedia I am giving up. I did not ask you for account info. I simply asked you to tell me when the N8 signal failure will be fixed. You do not need account access to do that. You work for Virgin. Contact yourself and ask for the answer.
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Vipul
(@vipul_chem) reported
@virginmedia They are just passing the buck and I don't find any help here either.
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Raj Jethwa
(@RajJethwa16) reported
@virginmedia YOU POST FUNNY THINGS ON TWITTER INSTEAD OF FIXING YOUR PROBLEMS.
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Fossil Games
(@Fossil_Games) reported
@virginmedia I have spoken to your advisors every day. One day there’s a fault, next day it’s because I’m using Wi-Fi (even though I’m on Ethernet), next day there’s no problem and it must be my laptop. Forgive me if I’m dubious, but do you actually know what the issue is?
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Fossil Games
(@Fossil_Games) reported
@virginmedia In total I have made 15 phone calls, 75 live chats, these tweets and one enormous WhatsApp chain without any resolution.
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Kemmmy ✨
(@inthecloset) reported
@virginmedia It is therefore almost comical that you are now trying to recover an item of equipment you never sent. Don't get me started on sharing the last engineer on camera confirming that previous engineers fitted the wrong power cable hence the intermittent issues with the service
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Brooklyn
(@Fallen_Ra1n) reported
@HANCXCK @virginmedia What do I do to get Virgin to fix my internet too? We perma have disconnects and I'm literally getting like 10 mbps instead of 200 which I paid for