Virgin Media outages and service status in Hart, England

Problems in the last 24 hours in Hart, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hart, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hart, England

The most recent Virgin Media outage reports came from the following cities: Hartlepool, Middlesbrough, Billingham, Saltburn-by-the-Sea, and Stockton-on-Tees.

City	Problem Type	Report Time
Hartlepool	Internet	1 day ago
Middlesbrough	Wi-fi	4 days ago
Billingham	Internet	9 days ago
Saltburn-by-the-Sea	TV	10 days ago
Stockton-on-Tees	TV	14 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Hart, England

Latest outage, problems and issue reports in Hart and nearby locations:

• 
  Chris #FB #ProEU#Rejoin#BLM#GTTO,NHS 💙 (@citamo) reported 12 seconds ago from Middlesbrough, England

  @virginmedia No estimated fix time. Just tells me there is a problem in my area which is affecting my service. I already know that.

• 
  Currie.peter (@Curriepeter1) reported 6 minutes ago from Stockton-on-Tees, England

  @virginmedia why is the internet so slow and buffering every day I’m pay for a service that’s not fit suitable

• 
  Gary Nolan (@gaznolan) reported 15 minutes ago from Stockton-on-Tees, England

  @virginmedia So when does that happen and why was this not pointed out at any time in the cancellation process. Now I'm not a customer how do I lodge a formal complaint please?

• 
  Iinton Smith (@lintoniosmythe) reported 19 minutes ago from Chester-le-Street, England

  @virginmedia your call centre is an absolute joke. No one deals with problems and just transfers to a different department who hang up

• 
  SimonMorrisonPeacock (@simonmp68) reported 20 minutes ago from Thornaby-on-Tees, England

  @virginmedia My services are suspended. I am housebound,no tv no internet. I only ask for an extension to further my services for one week but company rules and non-existent customer service is really upsetting me. I’ve been a loyal customer and feel betrayed

• 
  Jason N Beck (@beck5ter) reported 22 minutes ago from Stockton-on-Tees, England

  @beardedian @VirginMediaCorp Then again I wouldn't expect anything less from Virgin Media. The only thing that is stopping me leaving them is losing my emails. Going to look into an alternative solution to that problem tomorrow

• 
  steven lambert (@stelambert1977) reported 23 minutes ago from Thornaby-on-Tees, England

  When will the channels issue be fixed? @virginmedia #virginmedia

• 
  Danny Taylor (@DannyTaylorDT) reported 26 minutes ago from Middlesbrough, England

  Every single championship midweek fixtures, there’s always an issue with the red button. They either forget to turn the game on or instead they’ve now managed to put the wrong commentary on. Sort it out @virginmedia @SkyFootball. Wrong commentary on the Boro game

• 
  Mark Walker (@mark770) reported 29 minutes ago from Stockton-on-Tees, England

  @virginmedia An area outage with something your end caused my issue (no bband) to flag as being resolved at your end. That was not the case in slightest (still without bband) and the tech appt this morning being cancelled but no notification

• 
  gary doyle (@werbedoyle) reported 30 minutes ago from Stockton-on-Tees, England

  @virginmedia hey hey virgin media wifis down. Your web site says it fixed ????

• 
  mick arthur (@m_arthur1) reported 33 minutes ago from Stockton-on-Tees, England

  @virginmedia @d754771 I’m still waiting for the call aswell I know it’s a bad time with call centres closed but come on Sunday I was told 24hrs

• 
  Peter 🐈🎸🕹️ (@PeteYourDoom) reported 41 minutes ago from Hartlepool, England

  @virginmedia Checked l the internal cabling and all right etc so hopefully just a lose wire somewhere at the cabinet or something the engineer can easily fix. Is there any refund due to lack of service? I pay £67 a month. Can offset that against my mobile phone data

• 
  Gary Nolan (@gaznolan) reported 42 minutes ago from Stockton-on-Tees, England

  @virginmedia great service NOT! Called yesterday to disconnect and was blatantly given incorrect information by the chat agent. Had a call today from another retention agent asking how he could resolve the issues so I explained what happened. (1/2)

• 
  SimonMorrisonPeacock (@simonmp68) reported 42 minutes ago from Thornaby-on-Tees, England

  @virginhelp @Virgin Sorry,yeah it’s Virgin Media. Just waited an hour on Wednesday and it’s over half an hour now I can’t wait any longer owing to an appointment but I need some help as soon as possible Thankyou

• 
  Bryan Light (@UKLightCreation) reported 49 minutes ago from Middlesbrough, England

  @virginmedia It's a waste of time tbh, all they do is insist I take the hub out of modem mode and when they do eventually agree you are rubbish and put me through to line faults they either just hang up or the battery on my phone dies

• 
  ScottPhoto (@smarshallphoto) reported 50 minutes ago from Stockton-on-Tees, England

  @gracedavies I had a dream that I Met a Boy Online was used by Virgin Media in a TV advert, and you got paid a ****-ton of money. Does that count?

• 
  rachel (@rachsclarke) reported 51 minutes ago from Middlesbrough, England

  @virginmedia how can I cancel my contract? Unable to get through via phone.

• 
  Marc J (@Johnsonator85) reported 52 minutes ago from Stockton-on-Tees, England

  @virginmedia In the meantime I can’t do anything then so basically you’ve been no help whatsoever

• 
  Adam Cree (@Arcamede) reported 60 minutes ago from Redcar, England

  @virginmedia are you having any issues in the North East at all? Our Internet has been awful for the past week!

• 
  Marc J (@Johnsonator85) reported 60 minutes ago from Stockton-on-Tees, England

  @virginmedia Ffs YOU try calling that number and tell me if you get through to somebody. I’ve tried god knows how many times and I just get a machine telling me you’re busy and that I “might like to call again later” every, single time. Your level of service is a joke.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  dEBT shredder (@andybearz) reported 7 minutes ago

  @robert_grieve @virginmedia Yup Terrible customer service Seems to be once they have you signed up they no longer give a ****

• 
  Expanse Consulting Ltd (@ExpanseCon) reported 8 minutes ago

  @MartinXTweets @VodafoneIreland Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.

• 
  Robert Grace (@Beastial_Maggot) reported 10 minutes ago

  Dear @virginmedia whilst trying to sign into virgin tv go,I find myself trapped in a never ending loop off misery and frustration 😫🤬

• 
  M-O-O-N (@Borgle1) reported 10 minutes ago

  @caz_fizz @MelJanie @virginmedia Virgin are terrible now. Since the Welsh and North East staff were laid off. The overseas workers are untrained and promise the earth but deliver nothing and cause hours of phone calls for issues that could and should be solved in 3 minutes.

• 
  Helen Bedford (@helenxbedford) reported 13 minutes ago

  @virginmedia I have an engineer visit booked but it’s not showing on the app. I’ve raised a complaint about that but my complaint isn’t showing on the app. I started a live chat and was asked to move to WhatsApp’s, but didn’t receive any comms. How can I get a response from you?

• 
  Irate_Jobbie (@Irate_Jobbie) reported 16 minutes ago

  @AwTroon Many, many years ago, I called virgin media to tell them I was leaving. They asked why, I said you don't offer value for money anymore. Sorry you're leaving but that is the best price, you already have. It was expensive. No problem, bye now. Next day, virgin cold calls me. Asks me to confirm who I am. I said no, you are calling me, you should know. Guy was annoyed as he was phoning to offer me a better deal. I said fine, I'll call the same retentions team I called yesterday to leave and I'll know it's actually virgin. He got angry, said they can't offer discounts, only he could and if I didn't confirm my details, he couldn't give me the offer. I just told him I could no longer do business with virgin due to such poor security procedures. He seemed very angry about the fact I wasn't willing to give personal identifiable information to a stranger cold calling me. Never paid them a penny again.

• 
  Malcolm Sillick (@Malcolm_Sillick) reported 18 minutes ago

  @LeilaniDowding @EE Lellani, it's not just EE, it's everyone. Even those on cable (Virgin Media) still have to have the phone plugged into the router. Seems like a good idea, until you get a power cut (which can be supported by a back-up battery, which is NOT given as standard) If the internet goes down, then so does your phone. Great if you have a mobile, but if you live in an area with a poor mobile signal, so reply on 'Wi-Fi calling' in the house, then when the internet goes down, you also have no mobile service. It's called progress!!

• 
  John McClave (@johnmc32) reported 21 minutes ago

  @virginmedia hi broadband down in D24 since last night any resolution time?

• 
  meg (@MeganJuliaaa_) reported 25 minutes ago

  @virginmedia can you help me cancel a engineer booking as everything is working now

• 
  Chris4RAFC (@Chris4RAFC) reported 28 minutes ago

  @DGardinerSPUD Yes of course i was at Wembley but did watch it back on DAZN and was brilliant Well tonight of course you were at the game but I had to watch from home and in 2nd half it went off twice to a black screen as in the picture had to come out and go back in, Never miseed any goals tho Since sky sports + launched when you now press the red button to watch games its been crap I am direct with sky and not with virgin media who also had problems with there service for over a week with sky sports +