Virgin Media Outage Report in Hart, England

Problems in the last 24 hours in Hart, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hart, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Hart, England

The most recent Virgin Media outage reports came from the following cities: Hartlepool, Saltburn-by-the-Sea, Middlesbrough, Billingham, Stockton-on-Tees, Redcar, Seaham, and Chester-le-Street.

City	Problem Type	Report Time
Hartlepool	Wi-fi	2 days ago
Saltburn-by-the-Sea	E-mail	2 days ago
Middlesbrough	TV	2 days ago
Middlesbrough	E-mail	3 days ago
Middlesbrough	Internet	5 days ago
Billingham	Total Blackout	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Hart, England

Latest outage, problems and issue reports in Hart and nearby locations:

• 
  Just Gill (@Formally_Gill) reported 12 minutes ago from Redcar, England

  @virginmedia seriously, a price increase?! Only renewed my contract 2 months ago and for more than I've ever paid! Of course, no customer service available either. Ridiculous!

• 
  Daniel Hill (@DanielHill21) reported 13 minutes ago from Middlesbrough, England

  @virginmedia So why do you not have a chat system? I work in a similar industry and we are able to help our customer through chat, phone, online, social media it’s crazy a company of the size of virgin media can’t accommodate us. Not having a go at you I’m just disappointed in the system

• 
  KaraS4234 (@kara44234) reported 13 minutes ago from Seaham, England

  @virginmedia change 2 fiber,its the next best thing.Well unfortunately since we have changed Internet 2 urself its been absolutely the worst decision made.Previous Internet with Vodafone no problem with kids playing their computer upstairs now im lucky is i get WiFi at all

• 
  Marc J (@Johnsonator85) reported 15 minutes ago from Stockton-on-Tees, England

  @virginmedia In the meantime I can’t do anything then so basically you’ve been no help whatsoever

• 
  Peter 🐈🎸🕹️ (@PeteYourDoom) reported 19 minutes ago from Hartlepool, England

  Yay, virgin media outage has stopped and been fixed

• 
  Gary Ayre (@GazzaG1) reported 22 minutes ago from Blackhall Colliery, England

  @virginmedia WiFi signal from hub3 is unreliable and I am by only in a1 bedroom bungalow, I never use the tvbox as all channels are rubbish and my mobile signal is disgraceful-virgin is worse decision i have ever made

• 
  Dianne Wilson (@Divadi29) reported 24 minutes ago from Billingham, England

  @virginmedia i was asked to upgrade as a valued customer, since upgrading my broadband is terrible we are all using 4g at home as connection is so poor. i have done all testing as directed from comp voice on phone and link sent to mobile. i pay for 3 virgin mobiles one now has no data

• 
  Dianne Wilson (@Divadi29) reported 25 minutes ago from Billingham, England

  @virginmedia Both, i currently have to work from home and my internet crashes all the time. i can’t get a signal in my bedroom which is the room directly above the box

• 
  Marc J (@Johnsonator85) reported 28 minutes ago from Stockton-on-Tees, England

  @virginmedia Ffs YOU try calling that number and tell me if you get through to somebody. I’ve tried god knows how many times and I just get a machine telling me you’re busy and that I “might like to call again later” every, single time. Your level of service is a joke.

• 
  mick arthur (@m_arthur1) reported 38 minutes ago from Stockton-on-Tees, England

  @virginmedia @d754771 I’m still waiting for the call aswell I know it’s a bad time with call centres closed but come on Sunday I was told 24hrs

• 
  *** Junier (@lenJunier) reported 40 minutes ago from Middlesbrough, England

  @virginmedia tried to login to "myvirginmedia" numerous times Forgot password Tried go through reset 6 times Hopeless

• 
  Bradley Staunch (@BradleyStaunch) reported 41 minutes ago from Hartlepool, England

  Virgin media internet is good, EVERY SINGLE other thing about them is ******* shite. Never understand the ***** on the phone takes, 3 hours to get through, website always down, make a payment page been broke for 5 years. ******* ****

• 
  Marc J (@Johnsonator85) reported 43 minutes ago from Stockton-on-Tees, England

  @virginmedia It doesn’t matter what day or what time I try to call I get the same problem!

• 
  rachel (@rachsclarke) reported 46 minutes ago from Middlesbrough, England

  @virginmedia how can I cancel my contract? Unable to get through via phone.

• 
  Daniel Hill (@DanielHill21) reported 48 minutes ago from Stockton-on-Tees, England

  @virginmedia can I have some help ASAP, in regards to an issue I’m having and I’m in a bad way

• 
  Robert-Andrew Tamkin (@RobertTamkin94) reported 52 minutes ago from Stockton-on-Tees, England

  @virginmedia I’ve been trying to contact your call centre for 15 minutes and I’ve tried all the options and I can’t get through to ANYONE!! I want to cancel my contract and it doesn’t give you the option online to do so!! Can someone cancel it from your social media team?

• 
  Bryan Light (@UKLightCreation) reported 56 minutes ago from Redcar, England

  @virginmedia Mainly wireless but wired issues too

• 
  Marc J (@Johnsonator85) reported 57 minutes ago from Stockton-on-Tees, England

  @virginmedia who have I got to screw to get through to cancel my contract with you?

• 
  Michael White (@147mick) reported 57 minutes ago from Hartlepool, England

  @virginmedia Yes problems with wired devices as well, I have to turn the hub off then on again all the time even if I'm in the same room.

• 
  Just Gill (@Formally_Gill) reported 58 minutes ago from New Marske, England

  @virginmedia I rang after the email and they assured me they have applied a discount and would stay the same price for my contract. I agreed a fix price and if that's not what I got then I have been lied too, which is a miss sale and the ombudsman will be contacted, again.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dharma Abrahart (@DharmaAbrahart) reported 6 minutes ago

  @virginmedia Nope already down

• 
  Robin (@rb776) reported 7 minutes ago

  @virginmedia Tbh the WiFi signal isn't always the best full stop. Side issue: I also don't get why I have a line rental charge for no landline? 💷

• 
  Babs 🐝⌛️🦋 (@BabsSheKing) reported 8 minutes ago

  @virginmedia I'll explain. You need the internet to be working to be able to look at links. No one can when your service is down. 'Intermittent' connection has gone on for months. I reported it. You texted me it was fixed. I'm saying it's not. And it's not just me.

• 
  Gus McCabe (@GusMcCabe) reported 10 minutes ago

  That's a well oiled machine you guys have got over there @virginmedia. Planned works finished and service restored at exactly 3pm - precisely when you said it would. Not suspicious at all....

• 
  Gemma (@oh_just_because) reported 13 minutes ago

  @virginmedia It is now saying there is an issue🙃 After my dad booked an appointment he’s now been told it’s a fault

• 
  mike girgis (@mykeegee111) reported 18 minutes ago

  @virginmedia I can't even get through to someone to cancel the service. What am I supposed to do?

• 
  Bart (@BartFeenstra) reported 18 minutes ago

  Hey @virginmedia, what number do I call to speak with someone to perform a signal check on my subscription?

• 
  Nefa (@niparun) reported 19 minutes ago

  No wifi again @virginmedia Seems to have gone from issues weekly to now daily 🙄🙄🙄

• 
  Lawrence Needham (@LozNeedham) reported 23 minutes ago

  @virginmedia But… when I received an email about my new package, the pod was not on there. So I was lied to by customer service. Hopefully the conversation was recorded, as I feel they were rude and uncompromising. Reminder,The booster I had almost burned my house down.

• 
  SEND Warrior Mum making a difference! (@martinimarie) reported 23 minutes ago

  @virginmedia Recently I upgraded my package TV & internet. I’ve since had no Netflix for the past few weeks and the new hub isn’t working correctly. A complaint was logged incorrectly I’ve now been told. Which isn’t my fault 1/2