Virgin Media Outage Report in Chester-le-Street, County Durham, England
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The latest reports from users having issues in Chester-le-Street come from postal codes DH3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent Virgin Media outage reports came from the following cities: North Shields, Newcastle upon Tyne, South Shields, Gateshead, Sunderland, Hebburn, Seaham, Chester-le-Street and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 North Shields |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Howard Walker
(@1HowardWalker) reported
from
Walker Gate, England
Broadband from @virginmedia down in NE7 area
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Chris
(@iamchrissharp) reported
from
Washington, England
@virginmedia all I want to do is cancel my tv and phone services and keep broadband but there’s no options to downgrade online only upgrade and I refuse to pay £94 per month
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Andy Gardner
(@AndyG1508) reported
from
South Shields, England
@virginmedia Are you having problems I have no internet or tv at the moment?
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Vicki barry
(@VictoriaBarry82) reported
from
Sunderland, England
@virginmedia is there an issue with connection in Sunderland, we’ve had nothing but problems for the last 24 hours!!
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StuT
(@tenchylad) reported
from
Sunderland, England
Hi @virginmedia spent almost 4 hours on live chat today to get a simple problem resolved and still didnt get resolved , very poor service @skytv or @TalkTalk are you in need of a new customer please.
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Jake Fossey
(@fossdog_) reported
from
Stanley, England
@virginmedia Netflix & amazon is not working on my virgin box
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Paddy R
(@paddyrat) reported
from
Blaydon-on-Tyne, England
Today’s world-beating abysmal customer service is provided by... @virginmedia for the second time this week! 👏🏼👏🏼
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Peter stephenson
(@Peterst06328885) reported
from
Walker Gate, England
@virginmedia i cannot get to contact anyone as i cannot remember what my original email and password was ,so i cannot log in to my virgin media app ,i have two different virgin sets but both hand sets are not working properly ,i have changed batteries but still have issues
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chefstevennorman
(@chefstevennorm1) reported
from
Gateshead, England
@virginmedia your wifi is down again
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Earl Nicholson
(@Earlosnicho) reported
from
Blaydon-on-Tyne, England
@virginmedia are you just responding to tweets you want to reply to your service is failing big style I’ve spoke to customer service to sort my broadband concern followed their procedures and it’s still not working #pathetic
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David Kinmond #FBPE #resist 🇪🇺
(@mackemviking) reported
from
Seaham, England
@tenchylad @virginmedia @skytv @TalkTalk I’ve got sky for tv, phone, broadband and mobile. Rarely have any issues with them at all
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helen rafferty 🌹
(@justraffers) reported
from
Newcastle upon Tyne, England
Still not back on @virginmedia any ideas when service will resume
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alice✨
(@alicen0rt0n) reported
from
Washington, England
please @virginmedia i have a deadline tomorrow don’t go down on me now 😭😭😭😭
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laura
(@mygirlsmyworldx) reported
from
Newburn, England
@paul85uk @LivelyLot @virginmedia My wifi connection with Sky has been very hit and miss but the Sky Customer service is brilliant and prices are much better
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lee major
(@MajorManor) reported
from
Newcastle upon Tyne, England
@virginmedia Got no Wi-Fi Have you got a problem with your Wi-Fi in NE15 Newcastle upon Tyne it is on and off and up and down more than a prostitutes knickers
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Earl Nicholson
(@Earlosnicho) reported
from
Blaydon-on-Tyne, England
@virginmedia why you bullshitting everyone you have serious concerns with your broadband at the moment I’m following all customer services advice and myn still isn’t working even your media connect app is down!! #sortit
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Christopher Walton
(@wal_tastic) reported
from
Wallsend, England
@virginmedia why is it again my WiFi not working but my current status saying everything if fine!
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Earl Nicholson
(@Earlosnicho) reported
from
Blaydon-on-Tyne, England
@virginmedia @MTVMusicUK Wish your customer services staff could answers customers and solve issues as much or as quick as you advertise on social media #poorservice #buffer #noconnection #groundhogday
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Gilbert Corrales
(@samiq) reported
from
Gateshead, England
So not only I don’t have internet on @virginmedia but the site to check my account is also down and doesn’t allow me to sign in. Customer Center only starts working at 8am 😔
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helen rafferty 🌹
(@justraffers) reported
from
Newcastle upon Tyne, England
For the umpteenth time this week @virginmedia WiFi has cut out. This time 15 mins before end of film. Apparently no service issues in my area 🙄 #virginmediasucks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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KRG Book-Keeping Services
(@krgbookkeeping) reported
@hollywilko96 @nestpensions Are you with virgin media? I can’t access it when connected to my home network, but can when connected to mobile data.
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L
(@LB2246) reported
Anyone else having issues with @virginmedia???
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Jack Berry
(@jack_berryy) reported
@charlielewisxx @O2 Might as well take my sim out every time I leave my house bro, even tho @virginmedia wifi just as bad so might as well just bin the whole phone
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Kurt Dallas
(@KurtADallas) reported
@virginmedia No TV or broadband for over 24 hours and the service resumption time keeps changing.... #unacceptable
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BIG BOSS
(@BIGB0SS7) reported
@virginmedia fixed itself earlier then what your estimation was. Fix your estimated time. It was off by 7 hours.
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ash 𖤐
(@dyedtwice) reported
@virginmedia bro fix your ******* broadband man got me using data in my own gaff
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Bijal Pattani
(@mrpattani) reported
from
Sheering, England
@virginmedia really really bad service, will there be a point when you can get something right. Beginning to wonder why I switched. #virginmedia #complaint #nothappy
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insist lxgan
(@LoganSt84726165) reported
@virginmedia tryna play GTA with the troops and my WiFi has went down is there problems right now?
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Teyamade This. 🎤
(@Teyamade) reported
Virgin Media are weird. You can have good credit but they'll turn you down for a £4/m mobile sim contract for reasons they couldn't tell you. My credit is in the green. I'll pay for the whole year now but your stupid algorithm is floored.
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Danny 🇱🇻🏴🇱🇻🏴
(@danny519198) reported
@Dodgyclare @btsportwwe Sounds like a Sky problem.... my Virgin media box recorded it with the channel change.