Virgin Media outages and service status in Chester-le-Street, England

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chester-le-Street, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chester-le-Street, England

The most recent Virgin Media outage reports came from the following cities: North Shields, Newcastle upon Tyne, Washington, Durham, Gateshead, Sunderland, Wallsend, South Shields, Blaydon-on-Tyne, Chester-le-Street, Seaham, and Jarrow.

City	Problem Type	Report Time
North Shields	TV	5 hours ago
Newcastle upon Tyne	Internet	22 hours ago
Washington	Internet	22 hours ago
Newcastle upon Tyne	E-mail	2 days ago
Newcastle upon Tyne	Internet	2 days ago
Durham	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

• 
  Scott Noble (@ScottN1504) reported 2 minutes ago from Newcastle upon Tyne, England

  Has anyone ever sent anything back to virgin media before? Need some help if possible

• 
  Neil Todd (@Neil_Rivelino) reported 6 minutes ago from South Shields, England

  @virginmedia my V6 boxes have stopped communicating with each other (in reality downstairs is talking to upstairs but not vice-verse). Anyone who can help?

• 
  Steph. (@stephwales_) reported 9 minutes ago from Gateshead, England

  1 whole week without any @virginmedia, months of signal issues. Engineer has gone out of his way but having to continually wait. Hopefully the engineer booked for tomorrow turns up and replaces my now faulty equipment.

• 
  claire🐱🐾🐾 (@clairekitty12) reported 14 minutes ago from Gateshead, England

  @virginmedia I would like to know how my broadband and tv are still broken after the outage ? It saying theres a connection issue on both broadband and tv . Tv error c139 ...i dont understand why my fault cant be logged as the origanal not being fixed

• 
  Cameron Ross (@pumbingchap) reported 21 minutes ago from Newcastle upon Tyne, England

  @virginmedia Well that was a pointless exercise reaching out to yourselves. Just proves once again what a load of rubbish Virgin is…. #virginmedia #garbage #dailymirror

• 
  Mazza 66 (@66_mazza) reported 25 minutes ago from Newcastle upon Tyne, England

  @virginmedia 4 hrs of drivel,inane quedtions 5 TIMES I'VE PROVIDED SECURITY,5 plus hours now,no more,your latest un helpful operator is now asking about moving house WHAT???? I want out ASAP,my god no wonder you amateurs get bad press,Im actually questioning their ability to even read????

• 
  liam sholder (@liamsholder91) reported 26 minutes ago from Newburn, England

  @virginmedia won't even let me over the automated service

• 
  liam sholder (@liamsholder91) reported 31 minutes ago from Newcastle upon Tyne, England

  @virginmedia @virginhelp what the hell is going on I don't have any data no phone calls nothing help please got use my home internet

• 
  Neville Lishman (@NevilleLishman) reported 37 minutes ago from Durham, England

  5 hrs now. Just rude @virginmedia just rude. Clearly little of your astronomically charges is spent on your customer service department. It's a recruitment Sargent for @skytv

• 
  Paul fletcher (@P25_Fletch) reported 38 minutes ago from South Shields, England

  @virginmedia Hi, I’ve tried to call 5 times to cancel services without success. I’m emigrating in January and I’ve no idea how else to try and contact you. Could someone please DM me so I can pass on phone number to receive a call ?

• 
  Deggsy™ (@Deggsytweets) reported 40 minutes ago from Sunderland, England

  @BurnleyJo @virginmedia Yea they’ve got issues with certain channels

• 
  NETheatreGuide (@NETheatreGuide) reported 42 minutes ago from Walker Gate, England

  Time for the @virginmedia renewal. They want to hike the price. We want a new reliable WiFi box which they promised but didn't deliver last time. To be honest @BT is looking attractive as they may improve the signal around the house.

• 
  Carl Walsh (@Carl_Walsh33) reported 42 minutes ago from Wallsend, England

  @virginmedia Everything was working fine till 13.20 and areas started going off but come 14.00 its gone completely. Think loads of folks BrobbeyBand is down

• 
  Sam (@purplelime) reported 47 minutes ago from South Shields, England

  @virginmedia I’m signed in but I see no option to test the landline. I clicked on ‘fix landline’ but that just sent me back to the main menu page.

• 
  CazzaW (@CazzaW) reported 47 minutes ago from Walker Gate, England

  Wakey wakey @virginmedia shoddy service not to update a LOT of the UK on broadband problems

• 
  Steph. (@stephwales_) reported 48 minutes ago from Gateshead, England

  @virginmedia everything else is working except kids channels 712 to 717, W02 error. No other channel issues or broadband, done all the standard resets, unplugged at mains etc. Do I need to call to have this resolved? TV guide just says 'to be announced' Everything else is fine.

• 
  Robby #CelebrateNeighbours (@RobbyRSSRobot) reported 49 minutes ago from Newcastle upon Tyne, England

  @virginmedia Any idea when my service will be back? Hub is flashing green. I'm working from home so need it urgently.

• 
  Victoria barry (@VictoriaBarry82) reported 50 minutes ago from Sunderland Bridge, England

  @virginmedia I called up about 6 weeks ago about the poor quality of the wifi, I was offered another booster free of charge. Then I received an email to say my bill was going up by £15.someone said they would listen to call, no one got bk 2 me & I called the other day & was told I was out of

• 
  🇺🇦liam sholder #ISTANDWITHUKRAINE🇺🇦 (@liamsholder91) reported 50 minutes ago from Newcastle upon Tyne, England

  @virginmedia why is my internet not working ne4 8qh please sort it 🙏

• 
  Helen Embleton (@HelenEmbleton1) reported 58 minutes ago from Leadgate, England

  @virginmedia Your customer services

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Mercer (@Merse2506) reported 2 minutes ago

  @virginmedia For ovr 1 week I have not had Netflix after my transfer. As the biggest Kylie fan if I miss it I will cancel my subscription to Virgin Media

• 
  ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported 3 minutes ago

  @virginmedia You still haven't replied to my DM which I sent nearly 10 days ago. Don't you like me? What have I done wrong apart from being a customer of over 25 years.

• 
  AxiomLunc (@AxiomLunc) reported 7 minutes ago

  @Benleo @virginmedia @Benleo Put a complaint into the Ombudsman, O2 and Virginmedia do this all the time, i had a friend who cancelled his O2 contract after working for the company, never had issues with fraud etc, then magically after leaving, he had over £1000 fraud on his account.

• 
  OfficialJohnHarrison AWMM 3838 (@jph1962) reported 9 minutes ago

  @Benleo @virginmedia One other issue they never mention, is if you leave any email addresses die after 3 months. For some people not an issue, however I’ve used theirs for 10 years all my contacts use it, even banks, shops etc.

• 
  Stephen Hampson (@StephenHampson) reported 9 minutes ago

  @mark_wootten @virginmedia are just as bad for things like that

• 
  X (@XONYT_) reported 16 minutes ago

  I switched my network from EE to O2 because I wanted 1Gbps broadband for my home, and Virgin Media offered me a discount, including unlimited everything and unmaxed speeds on my mobile through O2, which I already had on EE. Tell me why O2 is so much worse than EE, and why I cannot get a signal in many places. #pissed

• 
  Ric M. (@revoraman) reported 17 minutes ago

  @Benleo Well said, Ben. Yes, the WORST! You are in the public eye. Private Cstmrs like me who get billed for DD payments by @virginmedia , despite writing to Cust Svcs Exec in March, April, still cannot access emails, as their Support is totally inept+incompetent!

• 
  guygorilla (@guygorillacity) reported 17 minutes ago

  @Benleo @virginmedia Agree - worst company - taking more than fixed price contract stipulated from an old age pensioner.

• 
  Mia (@LondonMum2025) reported 20 minutes ago

  @Benleo @virginmedia I’m having the same issues with them

• 
  Pat🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 Ray🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🩵❤️ (@patray25) reported 21 minutes ago

  @VoWSilla @Benleo @virginmedia They are the very worst