Virgin Media Outage Report in South Shields, South Tyneside, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in South Shields, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near South Shields, South Tyneside, England
The most recent Virgin Media outage reports came from the following cities: Gateshead, Sunderland, Newcastle upon Tyne, Washington, Whitley Bay, North Shields, Blaydon-on-Tyne, Stanley, South Shields, Morpeth and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
TV | |
| Gateshead |
Wi-fi | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Washington |
Internet | |
| Newcastle upon Tyne |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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Andy Gardner
(@AndyG1508) reported
from
South Shields, England
@virginmedia Are you having problems I have no internet or tv at the moment?
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Paddy R
(@paddyrat) reported
from
Blaydon-on-Tyne, England
Today’s world-beating abysmal customer service is provided by... @virginmedia for the second time this week! 👏🏼👏🏼
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helen rafferty 🌹
(@justraffers) reported
from
Newcastle upon Tyne, England
Still not back on @virginmedia any ideas when service will resume
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helen rafferty 🌹
(@justraffers) reported
from
Newcastle upon Tyne, England
Dear @virginmedia still here with a phone that won't work. Still unable to contact u as I CANNOT MAKE CALLS as THE SIM DOESN'T WORK still can't log in online as it sending the code TO A SIM THAT WON'T WORK #worstcustomerservice #virginmobilearerubbish
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Graeme Hopper
(@GraemeHopper) reported
from
Gateshead, England
@virginmedia Come on Virgin, give us some feedback. What's the issue with the WiFi in the NE10 8WH area. Mine seems to have gone off completely now. Loads of people in the area complaining of same issues all across social media.
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Kirsty Ferry
(@kirsty_ferry) reported
from
Blaydon-on-Tyne, England
@virginmedia hi how do i book an engineer via the app? Service status on broadband and equipment all check out. No connection to devices. Impossible to speak to someone on phone with almost an hour on hold. Can't see how to book appt online yet apparently it's possible? Thanks.
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helen rafferty 🌹
(@justraffers) reported
from
Newcastle upon Tyne, England
For the umpteenth time this week @virginmedia WiFi has cut out. This time 15 mins before end of film. Apparently no service issues in my area 🙄 #virginmediasucks
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helen rafferty 🌹
(@justraffers) reported
from
Newcastle upon Tyne, England
@virginmedia My new sim that uv sent won't work 'network locked' can't log in account online as it's sending me a verification code to the number which now won't work. And ur shops are still shut. Please advise. As currently I have no phone access.
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Rockcliffe Files
(@RockcliffeFiles) reported
from
Whitley Bay, England
Anyone in North Tyneside struggling with @virginmedia?? Or is it just me? Keep losing signal and the TiVo box keeps rebooting. Had to abandon the National League final and now Gillian Anderson getting fruit in Room 203 of the Hilton Hotel Belstaff ...
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chefstevennorman
(@chefstevennorm1) reported
from
Gateshead, England
@virginmedia your wifi is down again
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Rich Oliver
(@bigpapablu) reported
from
Whitley Bay, England
@garyrbarton @virginmedia Rule of thumb: hang up
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Rockcliffe Files
(@RockcliffeFiles) reported
from
Whitley Bay, England
@kerouac151 @virginmedia Posh down there mind
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lee major
(@MajorManor) reported
from
Newcastle upon Tyne, England
@virginmedia Got no Wi-Fi Have you got a problem with your Wi-Fi in NE15 Newcastle upon Tyne it is on and off and up and down more than a prostitutes knickers
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Vicki barry
(@VictoriaBarry82) reported
from
Sunderland, England
@virginmedia is there an issue with connection in Sunderland, we’ve had nothing but problems for the last 24 hours!!
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A. D. G. McGeorge
(@allymcgeorge) reported
from
Whitley Bay, England
@virginmedia hi been on hold to change package too long, online switch hasn't been working for weeks, online chat doesn't work. It's almost like you are putting deliberate barriers up
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John Barrass
(@john_barrass) reported
from
Whitley Bay, England
@virginmedia do you have the link for checking broadband issues in my area plz. Internet is down again has been down for 4 hours.
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Hells Bells 🐶
(@hellsbells610) reported
from
Gateshead, England
@virginmedia is there an issue with broadband in the Gateshead area? Mine has been off for over hour and the green light is flashing on he broadband box.
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Robert Richardson
(@Rob259) reported
from
Whitley Bay, England
@virginmedia how come we can have WiFi on a fcking plane these days, but I can’t go upstairs to my bathroom n keep a signal !!!!!
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Graeme Hopper
(@GraemeHopper) reported
from
Gateshead, England
@virginmedia I have been on website and would like to report a fault in the street with our broadband. A number of residents have the same problem. Can you assist. Dunkeld Cl. Wardley, Gateshead, NE10 8WH
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grahamtebbutt
(@grahamtebbutt) reported
from
Gateshead, England
@ComradeMorden @virginmedia I’ll join you Simon in this nightmare of trying to get a connection, I’ve only just realised it isn’t just us that have a problem in NE9. It seems very intermittent
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robin haughan
(@robin_haughan) reported
@virginmedia Please read the tweets from Saturday - I’m waiting for a resolution / response to my complaint.
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Dr. Renuka Mudunuri
(@nanipals) reported
@virginmedia I have got 350MBps connection and suffering from the beginning of the contract with intermittent drop outs. When i am at end of the contract (this month), i asked for a proper solution to be with you. You have no solutions.
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LinzJK 🐌📢
(@linzjk) reported
@virginmedia Hi there, trying to pay our bill on line and getting the 'oops page does not exist' message when we click the link to pay. Are there issue with the website?
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The Truth Sword 🏴 🇪🇺 🌎
(@TheTruthSword) reported
@NadineDorries @virginmedia @O2 What a load of crap. Clearly another thick Tory. The cabinet of the lesser gifted.
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Boz
(@_x864) reported
@LutzSchueler @O2 @virginmedia I'm sure this is good news for some but I'm still trying to resolve issues with my account that started beginning Nov 2020. Unresolved tech issue stopped upgrade, dreadful customer service, & still can't get PAC code to leave. Your #CustomerFirst is a PR joke. #CEO_Bullsh_t
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🅳🅰🅵🆈🅳🅳 🏴 🇮🇪 🏴
(@Dafydd_62) reported
@NadineDorries @virginmedia @O2 Liar... It is down to the British companies themselves.
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James Kirby
(@jamcarcat) reported
@BorisJohnson @virginmedia @O2 Is this what we are grasping now, a split on those who are and area not proposing roaming charges Nice, but when I moved, I could not get 02 signal at home. In UK
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IronGranny
(@nellieh64) reported
@BorisJohnson @virginmedia @O2 Which of course we happily had for all network providers until your ***** waving vanity project......
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WagonTrain
(@WagonTrain2) reported
@NadineDorries @virginmedia @O2 What is the matter with you woman. It’s not up to the EU, it’s a decision taken by the network operators. If anything the U.K. government could do as Europe has done & make roaming charges illegal. The option is yours.
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Tracy Pardue💙
(@funkyfairy24) reported
@virginmedia hi, just been on hold for 50mins and had to hang up, can you DM me pls