Virgin Media

Virgin Media Outage in South Shields, South Tyneside, England

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

 Problems detected at Virgin Media

Virgin Media problems in the last 24 hours in South Shields, England

Virgin Media Outage Chart in South Shields, South Tyneside, England 09/22/2020 09:20

September 22: Problems at Virgin Media

Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 65.94% Internet
  • Wi-fi 13.35% Wi-fi
  • TV 5.69% TV
  • E-mail 5.55% E-mail
  • Total Blackout 5.05% Total Blackout
  • Phone 4.42% Phone

Virgin Media Outage Map Near South Shields, South Tyneside, England

The most recent outage reports and issues originated from Newcastle upon Tyne, Gateshead, South Shields, Houghton-Le-Spring, North Shields, Sunderland, Walker Gate, Washington, Gateshead, Wallsend, Seaham, Shield Row, Sunderland, Whitley Bay and Blaydon-on-Tyne.

United KingdomNewcastle upon Tyne TV
United KingdomGateshead Wi-fi
United KingdomSouth Shields Internet
United KingdomHoughton-Le-Spring Internet
United KingdomGateshead Internet
United KingdomGateshead TV

Virgin Media in South Shields, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Virgin Media Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:
  • GraemeBell_NUFC Graeme Bell (@GraemeBell_NUFC) reported from Newcastle upon Tyne, England

    @virginmedia Can I speak to an understanding and reasonable human please? Or do they not exist in your company? I’ve had nothing but trouble from day one and the customer service has been woeful

  • HBP_Surgery_CHS Ben Banerjee (@HBP_Surgery_CHS) reported from Walker Gate, England

    Never ceases to amaze how poor @virginmedia is. Successive errors including appalling dropping out broadband. Now transferring to BT today and they stop internet last night despite specifically saying I wanted no gap in service. Glad to leave after 23 years.

  • samiq Gilbert Corrales (@samiq) reported from Gateshead, England

    @virginmedia hey guys is internet down in Gateshead? Lost connection now foe 30min and rebooting the router doesn’t work

  • paulbanks60 Paul Banks - Tenor 🎶🇪🇺 (@paulbanks60) reported from South Shields, England

    @virginmedia #virginmedia #virginmediadown Is there a problem chaps? Poor poor connection speed in South Tyneside! 😳

  • Deggsytweets Deggsy™ (@Deggsytweets) reported from Sunderland, England

    Anyone else in Sunderland having intermittent problems with @virginmedia broadband? It’s been up & down for ages but it’s getting worse!!

  • VictoriaBarry82 Vicki barry (@VictoriaBarry82) reported from Sunderland, England

    @virginmedia can someone help with getting a broadband booster

  • fi_smth fi ✨ (@fi_smth) reported from Whitley Bay, England

    as if @virginmedia have a £172 cancel or transfer fee ?? even in student housing ?? where tenants change yearly ??? seems like a big scam to me

  • paddyrat Paddy R (@paddyrat) reported from Blaydon-on-Tyne, England

    @nowtgoodtosay @virginmedia And every bad experience you have, they make sure the next one is worse. Like a competition!

  • paddyrat Paddy R (@paddyrat) reported from Blaydon-on-Tyne, England

    @virginmedia Please help me with this. I tried webchat on your ‘help’ site but didn’t get a reply. I’d written out the whole issue. Everything is always so hard with you guys 😢😤

  • AdamOnCaffeine Chilli Vanilli (@AdamOnCaffeine) reported from South Shields, England

    Can anyone at @virginmedia virgin media tell me why the internet drops out every time it rains? The technicians only want to diagnose a fault on the line to the house and they never seem to be out when it's also raining. It's very frustrating.

  • allymcgeorge A. D. G. McGeorge (@allymcgeorge) reported from Whitley Bay, England

    @virginmedia hi... So haven't been able to get through on phone for MONTHS. your website self serve is permanently down, and now your Twitter and text aren't replying. How do we undo the last 3 months and get me where I should be?

  • RockcliffeFiles Rockcliffe Files (@RockcliffeFiles) reported from Whitley Bay, England

    @DonBaldini @virginmedia Not good enough VM, I’m paying you nearly £1000 a year for absolutely terrible service. Other providers exist ...!

  • RockcliffeFiles Rockcliffe Files (@RockcliffeFiles) reported from Whitley Bay, England

    @kerouac151 @virginmedia Posh down there mind

  • RockcliffeFiles Rockcliffe Files (@RockcliffeFiles) reported from Whitley Bay, England

    Anyone in North Tyneside struggling with @virginmedia?? Or is it just me? Keep losing signal and the TiVo box keeps rebooting. Had to abandon the National League final and now Gillian Anderson getting fruit in Room 203 of the Hilton Hotel Belstaff ...

  • kirsty_ferry Kirsty Ferry (@kirsty_ferry) reported from Blaydon-on-Tyne, England

    @virginmedia hi how do i book an engineer via the app? Service status on broadband and equipment all check out. No connection to devices. Impossible to speak to someone on phone with almost an hour on hold. Can't see how to book appt online yet apparently it's possible? Thanks.

  • hellsbells610 Hells Bells 🐶 (@hellsbells610) reported from Gateshead, England

    @virginmedia is there an issue with broadband in the Gateshead area? Mine has been off for over hour and the green light is flashing on he broadband box.

  • allymcgeorge A. D. G. McGeorge (@allymcgeorge) reported from Whitley Bay, England

    @virginmedia hi been on hold to change package too long, online switch hasn't been working for weeks, online chat doesn't work. It's almost like you are putting deliberate barriers up

  • grahamtebbutt grahamtebbutt (@grahamtebbutt) reported from Gateshead, England

    @ComradeMorden @virginmedia I’ll join you Simon in this nightmare of trying to get a connection, I’ve only just realised it isn’t just us that have a problem in NE9. It seems very intermittent

  • GraemeHopper Graeme Hopper (@GraemeHopper) reported from Gateshead, England

    @virginmedia Come on Virgin, give us some feedback. What's the issue with the WiFi in the NE10 8WH area. Mine seems to have gone off completely now. Loads of people in the area complaining of same issues all across social media.

  • justraffers helen rafferty 🌹 (@justraffers) reported from Newcastle upon Tyne, England

    Dear @virginmedia still here with a phone that won't work. Still unable to contact u as I CANNOT MAKE CALLS as THE SIM DOESN'T WORK still can't log in online as it sending the code TO A SIM THAT WON'T WORK #worstcustomerservice #virginmobilearerubbish

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:
  • beaniebene Bean (@beaniebene) reported

    I’m 1000% sure that people that work for virgin media customer services don’t even recommend virgin media as their first broadband choice

  • adeleparmar Adele Parmar (@adeleparmar) reported

    @virginmedia I was promised a call by a manager due to the complaint with our broadband. Still waiting...... #pleasering

  • ElyseEly Abby C (@ElyseEly) reported

    @virginmedia what sort of service do you provide? You keep chasing for money I don’t owe you (you rather owe me) and I can’t even speak to customer services... If anyone thinking about Using @virginmedia think twice!

  • BenjaminMastin Neat Guy (@BenjaminMastin) reported

    @virginmedia having a major issue with an installation that was meant to happen today. Can we DM about it?

  • adamprowe Adam Rowe (@adamprowe) reported

    @virginmedia I have a problem with my bill. I am paying £50/month with a booster charge and I can't get a signal in all rooms! (3 bed house) This has caused mobile data charges. I want to be reimbursed for all the booster charges I have paid since I started paying them because it doesn't work

  • DrKatMcMullen Katrina McMullen (@DrKatMcMullen) reported

    @virginmedia I dont understand this response. We don't need a better deal, we need working Internet that we already pay for. Trying to book a service engineer online is near on impossible. We have zero-intermittent service and no way to resolve it.

  • Violet1700 Sonia Gill (@Violet1700) reported

    @virginmedia Numerous daily interruptions to broadband and TV in the NG5 area and not able to get to you on the helplines as there are always busy - what are you doing to resolve these issues?

  • Doan18711420 Doan (@Doan18711420) reported

    @virginmedia ~ When would the problem be fixed? - can’t get any work done.

  • hide2k10 HA! (@hide2k10) reported

    What phone network do you use? Any particular recommendations, I'm thinking of switching from @virginmedia

  • Gareth84_ Gareth84 (@Gareth84_) reported

    @virginmedia im sorry who is he. is he going to give me my refund for 7 months of **** service that didnt work properly yet you still took my money.... just shoddy