Virgin Media outages and service status in Walker Gate, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 3 outage signals in the last 24 hours around Walker Gate, including 3 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 20, 1:38 PM GMT+1.
- TV (46%)
- Internet (33%)
- Wi-fi (10%)
- Total Blackout (5%)
- E-mail (4%)
- Phone (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Walker Gate, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Walker Gate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Walker Gate, England
The most recent Virgin Media outage reports came from the following cities: North Shields, Newcastle upon Tyne, Washington, Borough of North Tyneside, Gateshead, Sunderland, Wallsend, South Shields, Blaydon-on-Tyne, Chester-le-Street, Seaham, Jarrow, and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 5 hours ago |
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Internet | 22 hours ago |
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Internet | 22 hours ago |
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2 days ago | |
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Internet | 2 days ago |
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Internet | 3 days ago |
Nearby cities with recent reports
12 recent signals
10 recent signals
9 recent signals
7 recent signals
6 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Walker Gate, England
Latest outage, problems and issue reports in Walker Gate and nearby locations:
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Bella (@SharBella72) reported from Sunderland, England@virginmedia internet is down, again in Sunderland area.
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Sarah (@Rainbowztwit) reported from Whitley Bay, England.@virginmedia Broadband down - phone line states because of 'improvements'- not expected back until 3pm. Why was there no notice so I could arrange to work from alternate location? How do I get warning in future?
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Pete Irving (@ZicoPete) reported from Sunderland, England@virginmedia what channels do I need to go down for a stable connection check in my area, two days in a row internet keeps dropping not ideal when working from home. Thanks.
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liam sholder (@liamsholder91) reported from Newcastle upon Tyne, England@virginmedia can you help me please everytime I try to log in the virgin media app on my mobile account it's logs me off all the time why ?
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Ceeb 🏴🇺🇦 (@PatternThimble) reported from Cramlington, England@bt_uk you have 45 mins to meet the 10-12 appointment. That I took the day off for. Defo looks like I'm going to be a @virginmedia customer soon.
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Jamie Davison (@jamie_davison1) reported from Seaham, EnglandMy wifi and 4g at home is absolutely garbage, sort your **** out @virginmedia
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liam sholder (@liamsholder91) reported from Newcastle upon Tyne, England@virginmedia @virginhelp what the hell is going on I don't have any data no phone calls nothing help please got use my home internet
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Steph. (@stephwales_) reported from Gateshead, England@virginmedia everything else is working except kids channels 712 to 717, W02 error. No other channel issues or broadband, done all the standard resets, unplugged at mains etc. Do I need to call to have this resolved? TV guide just says 'to be announced' Everything else is fine.
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Steph. (@stephwales_) reported from Gateshead, England@virginmedia That was the original issue, the main thing outside was flooded and corroded (affecting 6 customers in street), so the network team I think came and fixed that, we've had 1 week of working service until today.
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Paul Jukes A874036 (@UnicornRunning) reported from South Shields, England@virginmedia Lots of people are complaining about this on the customer forums. We've had very little downtime since the separate router was connected, it's suddenly gone to pot and seems to be a general issue at the moment.
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Carl Walsh (@Carl_Walsh33) reported from Wallsend, England@virginmedia I look forward to the money off the bill for the issues.
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liam sholder (@liamsholder91) reported from Newcastle upon Tyne, England@virginmedia sorry for the late reply I smashed my phone I phoned customer service and I'm still waiting for someone to phone me iv had NO TV for about 15 days now
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Maxine Tennet (@maxinetennet74) reported from Walker Gate, EnglandWhat will it take for @virginmedia to actually sort out an account after a bereavement??? 3 months later, endless calls and empty promises. Continued anxiety and distress for an elderly woman is not the bereavement service I’d expect. Appalling.
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Gareth Miller (@geemiller71) reported from South Shields, England@virginmedia Dont wanna air my business over a feed. Asvised phone we got was outa stock. Faulty phone . Was gonna exchange bit out of stock.i had to cancel contract then take a new one out. But send phone back but wife hasnt a spare???
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Steve Dey (@Stevedey) reported from Newburn, England@GingesLife @virginmedia Honestly mate it’s a joke! Just paid the bill yesterday and now the cheeky buggers can’t even provide the service they charge us so much for.
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David Pearce (@pearceswan) reported from Blaydon-on-Tyne, England@virginmedia I spoke to them the other day they told me that you do not record any time when the broadband drops out only when a customer calls in so please can you get this sorted out thank you
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Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England@_MMaritima @virginmedia I'd say that needs an engineer visit then at least. Probably either a bad connection or a flakey modem. Phone and log it every time it goes off.
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Victoria barry (@VictoriaBarry82) reported from Sunderland, England@virginmedia I’ve looked & it’s no help
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Trid (@TrevorRidley) reported from Whitley Bay, England@Designer_Ross @SkyHelpTeam @virginmedia Yeah that’s the issue I’ve come across . Slow download speeds but always reported at just above the payment threshold. It’s got worse recently
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Carl Walsh (@Carl_Walsh33) reported from Wallsend, England@virginmedia Just realised this is the first post in a year!! Had your broadband gone down?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Mercer (@Merse2506) reported@virginmedia For ovr 1 week I have not had Netflix after my transfer. As the biggest Kylie fan if I miss it I will cancel my subscription to Virgin Media
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ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported@virginmedia You still haven't replied to my DM which I sent nearly 10 days ago. Don't you like me? What have I done wrong apart from being a customer of over 25 years.
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AxiomLunc (@AxiomLunc) reported@Benleo @virginmedia @Benleo Put a complaint into the Ombudsman, O2 and Virginmedia do this all the time, i had a friend who cancelled his O2 contract after working for the company, never had issues with fraud etc, then magically after leaving, he had over £1000 fraud on his account.
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OfficialJohnHarrison AWMM 3838 (@jph1962) reported@Benleo @virginmedia One other issue they never mention, is if you leave any email addresses die after 3 months. For some people not an issue, however I’ve used theirs for 10 years all my contacts use it, even banks, shops etc.
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Stephen Hampson (@StephenHampson) reported@mark_wootten @virginmedia are just as bad for things like that
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X (@XONYT_) reportedI switched my network from EE to O2 because I wanted 1Gbps broadband for my home, and Virgin Media offered me a discount, including unlimited everything and unmaxed speeds on my mobile through O2, which I already had on EE. Tell me why O2 is so much worse than EE, and why I cannot get a signal in many places. #pissed
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Ric M. (@revoraman) reported@Benleo Well said, Ben. Yes, the WORST! You are in the public eye. Private Cstmrs like me who get billed for DD payments by @virginmedia , despite writing to Cust Svcs Exec in March, April, still cannot access emails, as their Support is totally inept+incompetent!
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guygorilla (@guygorillacity) reported@Benleo @virginmedia Agree - worst company - taking more than fixed price contract stipulated from an old age pensioner.
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Mia (@LondonMum2025) reported@Benleo @virginmedia I’m having the same issues with them
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Pat🇬🇧🏴 Ray🏴🇬🇧🩵❤️ (@patray25) reported@VoWSilla @Benleo @virginmedia They are the very worst