Virgin Media outages and service status in Consett, England

Problems in the last 24 hours in Consett, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Consett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Consett, England

The most recent Virgin Media outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Wallsend, and Consett.

City	Problem Type	Report Time
Gateshead	Internet	6 hours ago
Gateshead	E-mail	13 hours ago
Newcastle upon Tyne	Internet	1 day ago
Newcastle upon Tyne	E-mail	2 days ago
Newcastle upon Tyne	Total Blackout	8 days ago
Gateshead	Wi-fi	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

• 
  Steph. (@stephwales_) reported 1 minute ago from Gateshead, England

  1 whole week without any @virginmedia, months of signal issues. Engineer has gone out of his way but having to continually wait. Hopefully the engineer booked for tomorrow turns up and replaces my now faulty equipment.

• 
  JOP (@40yearsofhurt) reported 7 minutes ago from Newcastle upon Tyne, England

  @Magpie24_7 Fitness levels of Virgin Media are poor.

• 
  claire🐱🐾🐾 (@clairekitty12) reported 11 minutes ago from Gateshead, England

  @virginmedia I did the online thing before contacting u it says needs a tech . But it doesnt it needs your outage fixed .

• 
  Steven Smith (@Steven_Smith89) reported 16 minutes ago from Newcastle upon Tyne, England

  @virginmedia It has been over a week trying to contact you and it’s impossible. The contract needs to end on 04/03/21. Your service makes things 10x harder than any other provider.

• 
  Paul Jacques (@pauljacques83) reported 18 minutes ago from Sunderland Bridge, England

  Been in my new house 13 day and for the third time tomorrow I have a @virginmedia technician coming out to 'fix' my wifi. Fingers crossed this one actually takes and it's third time's the charm

• 
  Dawn knight (@Dawnletsfaceit) reported 20 minutes ago from Consett, England

  @virginmedia new customer ...2 engineer No Shows !! Not a great start. Try again for Wednesday. Let's hope they show this time. In the meantime please stop sending me emails to get me up and running.....that's the whole reason I need an engineer 😡

• 
  liam sholder (@liamsholder91) reported 22 minutes ago from Newcastle upon Tyne, England

  Ain't happy with @virginmedia cancelled the TV months ago and yous are still charging me for it only just noticed just checking on the bill online now this isn't the first its the second wtf man really i have phone and broadband I'm want out keep the money you've taken 🤬

• 
  Carl Walsh (@Carl_Walsh33) reported 28 minutes ago from Wallsend, England

  @virginmedia Just realised this is the first post in a year!! Had your broadband gone down?

• 
  Liam Bowering (@lbschmee) reported 34 minutes ago from Gateshead, England

  Hi @virginmedia, I have recently signed up for your WiFi package. However the Webpage when I try to register for a My Virgin Media account appears to be broken. Is there any other way to register for an account online? Thank you

• 
  David Pearce (@pearceswan) reported 37 minutes ago from Blaydon-on-Tyne, England

  @virginmedia I’m on phone to VCC,29 mins,line being SPOOFED,GETTING SCAM CALLS, daily,,advisor just cut me off,am vulnerable customer,disabled,agent not understand,what I. Talk about,amazing naff service 23 years a customer

• 
  Phil Byrne (@Chickawacka) reported 39 minutes ago from Gateshead, England

  @virginmedia why am I having daily and sometimes multiple outages with your broadband service? Checked service status which always says everything is fine. It's so fine I need to switch off WiFi on my devices and use 4G. Thoughts welcome.

• 
  Robby #CelebrateNeighbours (@RobbyRSSRobot) reported 39 minutes ago from Newcastle upon Tyne, England

  @virginmedia Any idea when my service will be back? Hub is flashing green. I'm working from home so need it urgently.

• 
  Mike Yau (@MikeYau8) reported 43 minutes ago from Newcastle upon Tyne, England

  @virginmedia And it has just cut out again and your bot via the number above just said restart the router and put the phone down on me. Slightly concerned that it lasted 5 days again and decided to come back to disconnecting?

• 
  𝕭𝖎𝖌 M𝖆𝖗𝖐𝖇𝖔𝖜𝖘𝖐𝖎 (@Markticus) reported 45 minutes ago from Consett, England

  Incredibly stressful and poor customer service from @virginmedia, Not adhering to T+Cs. Agent lying on phone to me. not allowing complaints and just blatantly lying Absolutely disgusted

• 
  Steph. (@stephwales_) reported 46 minutes ago from Gateshead, England

  Very excellent service from Linzi in the Longbenton call centre today, got my upgrade sorted and we had a good little chat as well whilst she was sorting things. Made me feel a lot better for spending the time I did on hold. @virginmedia

• 
  Craig Smart 💙 (@CraigSmartUN) reported 47 minutes ago from Gateshead, England

  @virginmedia Hi spoke to Customer services was told IT would get email sent out to me. 3 days later still no email to verify my email address so I can log into my online account.

• 
  NETheatreGuide (@NETheatreGuide) reported 49 minutes ago from Ryton, England

  @virginmedia The signal struggles to get to each room in the house. My son complains as he games. No chance of streaming music in the bathroom. It isn't a big house either. The deal I'm on currently was negotiated when I spoke to disconnection team rather than intro offer.

• 
  Lucy Hedley (@Lucy__Hedley) reported 50 minutes ago from Newcastle upon Tyne, England

  @virginmedia I was told that I would be called back by a manager #lies Now due to further incompetence you have cut off my Internet & phone service. Claiming that I haven't paid a bill when there's a direct debit set up! #diabolical service. I've never been treated so poorly.

• 
  Sandy 🏳️‍🌈🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇪🇺🌍☮️ (@SandyMcWatson) reported 56 minutes ago from Newburn, England

  @virginmedia Yes. There is a known issue in my area but no "explanation". It's states the fix estimate is 3pm. That's almost a whole day's salary.

• 
  Deborah Gibson (@Deborah24780132) reported 60 minutes ago from Newburn, England

  @VirginMediaCorp @virginmedia sort your employees out, two days in a row they have called me and hung up when I asked them to remove my number from your system. Poor customer service !!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  meg (@MeganJuliaaa_) reported 2 minutes ago

  @virginmedia you said an outage was fixed in my area but the internet box is still flashing red?? why lie

• 
  Paul O'Brien (@PaulOBrienKil) reported 3 minutes ago

  @VMSportIE I strongly urge anyone thinking of subscribing to @virginmedia to NOT do it. Took over a hour to get through to customer service & they still won't fix their mistake. Shambles of an organisation.

• 
  mmhmm (@xhatne) reported 7 minutes ago

  @Johnty14 @virginmedia Easy solution here, someone should invent a method to get the leaflet through the door, so it ends up in the house, but passers by can't see it so it isn't obvious that nobody is home.

• 
  Paddy Sweeney (@PaddySw99745534) reported 8 minutes ago

  @virginmedia @LucyW1972 Why is no one dealing with customer service complaints. For one month now I have emailed, messaged called but still your equipment has not been sorted. Paddy Sweeney

• 
  Kat Nycoll (@KatNyc1) reported 9 minutes ago

  @virginmedia I would like to make a complaint on behalf of my housebound disabled aunt who has been without any service since Friday- can’t get food, drs , or contact anybody This is a disgrace Your staff won’t connect me to complaints team

• 
  maxine wilson 🇬🇧🇬🇧🇬🇧 (@maxinewilson121) reported 9 minutes ago

  I have changed Internet yesterday as I was out of contract with virgin media and they wanted 95 a month, I have switched to @youfibre and I am thrilled to bits with it and now even get signal in my garden.

• 
  Sean Austin 316 (@seanaustin1985) reported 9 minutes ago

  @Johnty14 @virginmedia I worked for VM as a tech and I wasnt one of them but it was common practice by some rltwchs to feather knock so they could put the job off and blame the customer for not being in..

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 Simon Forsyth 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@superbairn) reported 10 minutes ago

  @virginmedia. I have a problem with a bill. Sent you a DM if you could have a look at look please.

• 
  Helen Bedford (@helenxbedford) reported 11 minutes ago

  @virginmedia Hello! I have an engineer visit booked but it’s not on the app. I’ve raised a complaint about that but my complaint isn’t on the app. I started a live chat and was asked to move it to WhatsApp’s, but didn’t receive any comms. How can I get any response from Virgin?

• 
  Pekalton (@Pekalton) reported 11 minutes ago

  @ConorPDunne I agree Connor. It’s time for a complete change of direction for RTÉ. I’ve lost interest in the LLS and RoT. I get RoT brings tourism to Kerry but it’s time for a change. RTÉ is still living in the times gone past. What exactly are we paying TV licence for? Virgin Media is as bad