Virgin Media Outage Report in Consett, County Durham, England
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The latest reports from users having issues in Consett come from postal codes DH8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Consett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Consett, County Durham, England
The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Consett, Wallsend, Blaydon-on-Tyne and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Consett, England
Latest outage, problems and issue reports in Consett and nearby locations:
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Simon Clark
(@Clarquey) reported
from
Walker Gate, England
Hi @virginmedia. Trying to call, text, WhatsApp my wife today attempting to sort out our children etc and completely unable to. My contract has just been increased. Pretty shocking service and I'm paying more! I would expect some compensation at the very least 😡 #VirginOutage
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Steve Mayne
(@stevemhh) reported
from
Gateshead, England
@virginmedia service down phone lines closed internet fecked no apology you are a disgrace #virginmediasucks #getyouracttogether #feelsliketheft #customerserviceisnil #whereismyrefund
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Janice
(@Janthebestmam) reported
from
Walker Gate, England
@virginmedia no just have to put password and email address in. The green tick appear then keeps saying sign in
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Janice
(@Janthebestmam) reported
from
Newcastle upon Tyne, England
@virginmedia done it but no help thats why fed up thought you would advise somewhere different to contact
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Craig Shitpeas
(@CraigShitpeas) reported
from
Sunderland Bridge, England
@virginmedia been without any form of data, email , Whatsapp, calls from 11am with #virginmobile looks like it’s UK wide ! Dreadful service. Just catching up on emails now in a local pub!! Awful communication by a company that claims to be so good at it.
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Steve Dey
(@Stevedey) reported
from
Newburn, England
@virginmedia must be 8pm. Internets down 😂 #clockwork
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gemma fisher
(@gemmafisher5) reported
from
Gateshead, England
@virginmedia what an absolute #nightmare to #cancel my services because I’m movinghouse my call has been hung up on #twice now #1andahalf hours on the phone and I’m still on #hold 🤬
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Janice
(@Janthebestmam) reported
from
Newcastle upon Tyne, England
@virginmedia i tried google and doesnt work.
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Michael Taylor
(@mickeywhizz) reported
from
Newburn, England
@markcatchlove @virginmedia Very much doubt it Mark; like I say- they have the market sewn up so can treat their existing customers with contempt.
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Lauraaaa
(@Lauras95) reported
from
Gateshead, England
@virginmedia It's always 47.37 when it should be a straight £47. We do everything online and never get paper stuff to do with our package or billing
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Lauraaaa
(@Lauras95) reported
from
Gateshead, England
@virginmedia It was for my internet and TV account. I've managed to do it on my housemates app as they had no issues with the app.
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Hutchy
(@Paulhut20013625) reported
from
Sunderland Bridge, England
@bt_uk why has my internet speed slowed down just as we @virginmedia digging up the street 🤔
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mightymagpie99
(@mightymagpie99) reported
from
Newburn, England
@damieng5 @garethmck1987 @virginmedia @NETGEAR I agree. I have the same set up . With Virgin SH3 no wifi signal to conservatory. With Orbi mesh network wifi everywhere in house & in the garden too. Costs a bit more but woryh it IMO.
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S t e p h . ♡
(@stephwales_) reported
from
Gateshead, England
So annoying everything been off since around 11 this morning & now they’ve just updated service status that’s it’s going to be tomorrow at 6pm it’s fixed, that’s a big change from 6pm tonight!!! Bet I still get charged full price for a service that isn’t working. @virginmedia
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IanBurns
(@ll370) reported
from
Newcastle upon Tyne, England
@virginmedia 2 weeks back with you and my signal keeps dropping almost every single day, best internet provider. I think I have grounds to terminate my contract. What a joke
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Hells Bells 🐧
(@hellsbells610) reported
from
Gateshead, England
@virginmedia Thanks for your reply. I think there have been a few problems around where I live, but it seems to be ok now.
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Janice
(@Janthebestmam) reported
from
Newcastle upon Tyne, England
@virginmedia kept changing my password then said if phone they charge me . My son has same problem but send emails on phone through gooogle
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gordon
(@gordysocceruk) reported
from
Gateshead, England
@virginmedia How long is this outage going to last been off for neatly 4 hours.
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Hells Bells 🐧
(@hellsbells610) reported
from
Gateshead, England
@virginmedia are there issues in the Gateshead area. Broadband keeps on going down. Tried turning hub off/on, but not helping.
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Michael Taylor
(@mickeywhizz) reported
from
Newburn, England
@virginmedia just had a very frustrating afternoon with your call centre trying to dump our landline which we never use. After 13 years as a customer it is particularly galling to then see on the comparison sites how much more you value new customers.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Al Peacock
(@awpeacock) reported
@virginmedia Trust me, we will be complaining in every way possible. Especially now I've just spoken to the council and you promised them you'd be out to fix it within four hours yesterday. Still no sign today though... They cannot finish their job until you complete your work.
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markrmifsud
(@markrmifsud) reported
@virginmedia @halligan_joe Mine has been off since last night circa 20:30 and eta for fix still says 16:00
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Pluto is a planet
(@cheeeztoast) reported
@virginmedia broadband is down in the KY11 area and you're really cheeky charging for technician visits when this is a you problem
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𝙳𝚘𝚕𝚕𝚢𝚁𝚘𝚌𝚑𝚎🍑🟥⚤ #DisabledNotDisposable
(@DollyRoche) reported
@virginmedia whys your Internet down🙄 no warning of maintenance, can't access your website/my account, I want money back for the downdays
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Ephemerasattic 😷🇪🇺#FBPE
(@ephemerasattic) reported
@virginmedia So I’ve been sold a SIM that won’t work in my sons iPad and still no broadband! Do the decent thing @virginmedia and supply a mobile hub for my son until you fix the broadband. It’s the very least you can do.
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mark swift
(@markswift1) reported
@virginmedia Nothing,Most neighbours are down too,ill try later...Thx
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Cettina norton
(@norton_cettina) reported
@virginmedia well your what's app is pretty useless I get connected to someone she says she's going to help me and suddenly goes dead and I hear nothing from her. You chase us if we don't answer you straight away or cut us off
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Jaclyn I❤️ 🇺🇦 Respect to The Queen
(@Jacsiss) reported
@virginmedia Good morning, we have an engineer coming out this morning. The router is the problem, it keeps deciding to update or something silly. All day again from about 10 yesterday! I have checked everything, not my first rodeo. Thanks.
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nadia
(@crimjnalminds) reported
@virginmedia I need help signing into my emails, keeps saying password not recognised when it’s the right one
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Ephemerasattic 😷🇪🇺#FBPE
(@ephemerasattic) reported
@virginmedia I am not ringing again to be disconnected after 40 mins or using WhatsApp as it is just fobbing me off! I am wasting time and money and not getting the service you promised. Does 25 years of loyalty mean nothing!