Virgin Media outages and service status in Consett, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Consett, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 15, 9:14 PM GMT+1.
- Internet (67%)
- Wi-fi (14%)
- Total Blackout (10%)
- E-mail (5%)
- TV (5%)
The latest reports from users having issues in Consett come from postal codes DH8 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Consett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Consett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Consett, England
The most recent Virgin Media outage reports came from the following cities: Gateshead, Consett, Newcastle upon Tyne, and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead
|
Internet | 2 days ago |
|
Consett
|
Wi-fi | 3 days ago |
|
Newcastle upon Tyne
|
Internet | 5 days ago |
|
Gateshead
|
Internet | 6 days ago |
|
Newcastle upon Tyne
|
Wi-fi | 6 days ago |
|
Newcastle upon Tyne
|
Internet | 7 days ago |
Nearby cities with recent reports
3 recent signals
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Consett, England
Latest outage, problems and issue reports in Consett and nearby locations:
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Steph. (@stephwales_) reported from Gateshead, England1 whole week without any @virginmedia, months of signal issues. Engineer has gone out of his way but having to continually wait. Hopefully the engineer booked for tomorrow turns up and replaces my now faulty equipment.
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ChrisV2theP™ (@vanderpijpen) reported from Wallsend, England@virginmedia Rubbish! That number is automated said sent signal 2 switch off box and restart didn't happen spend another hr on phone explaining issue 2 4 different advisers!!! Worst service I've ever received complete garbage
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Phil Byrne (@Chickawacka) reported from Gateshead, England@virginmedia why am I having daily and sometimes multiple outages with your broadband service? Checked service status which always says everything is fine. It's so fine I need to switch off WiFi on my devices and use 4G. Thoughts welcome.
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Steph. (@stephwales_) reported from Gateshead, EnglandVery excellent service from Linzi in the Longbenton call centre today, got my upgrade sorted and we had a good little chat as well whilst she was sorting things. Made me feel a lot better for spending the time I did on hold. @virginmedia
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Chris Johnson (@ChrisJ94_) reported from Wallsend, England. @virginmedia rang virgin last week to move house. You've done the external install yesterday but haven't turned up for internal install today. Tried to log into my account and it says my package is cancelled no options for support at all. Called and hung up on before answer.
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Warren Baister 🇬🇧 (@WarrenBaister) reported from Sunderland Bridge, England@virginmedia my WiFi is terrible. So slow and it’s meant to be the fastest. Regretting the switch at the minute
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Mike Yau (@MikeYau8) reported from Newcastle upon Tyne, England@virginmedia So I expected a call today before 12pm from business team I also logged a call back on the website for one of the team to call me before 12pm. Engineer on Friday said someone would call in the morning it’s now just gone after 12 and I am still waiting? This is poor?!
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Steph. (@stephwales_) reported from Gateshead, England@virginmedia That was the original issue, the main thing outside was flooded and corroded (affecting 6 customers in street), so the network team I think came and fixed that, we've had 1 week of working service until today.
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Michael Gray 💙 (@MJGray1963) reported from Newcastle upon Tyne, England@virginmedia can you explain to me why you tell blatant lies in response to a complaint
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Victoria barry (@VictoriaBarry82) reported from Sunderland Bridge, England@virginmedia I called up about 6 weeks ago about the poor quality of the wifi, I was offered another booster free of charge. Then I received an email to say my bill was going up by £15.someone said they would listen to call, no one got bk 2 me & I called the other day & was told I was out of
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liam sholder (@liamsholder91) reported from Newcastle upon Tyne, England@virginmedia @virginhelp what the hell is going on I don't have any data no phone calls nothing help please got use my home internet
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Michael Taylor (@mickeywhizz) reported from Newburn, England@markcatchlove @virginmedia Pleased it’s not just me Mark. It really pee’s me off the contempt with which they treat their existing, loyal customers, some of whom have remained loyal since the days when they were Telewest. #newcustomersonly
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Michael Gray 💙 (@MJGray1963) reported from Newcastle upon Tyne, England@virginmedia No customer service just ignore customers
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graham scott (@nufcscott1968) reported from Dunston, England@virginmedia is there an outage on the network? Can't make calls and no data connection?
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Carl Walsh (@Carl_Walsh33) reported from Wallsend, England@jmstocka @virginmedia Has to be the worst app going. It regularly says this to me despite the 47 step verification
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CazzaW (@CazzaW) reported from Walker Gate, England@virginmedia down in Newcastle? How am I meant to work?
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liam sholder (@liamsholder91) reported from Newcastle upon Tyne, England@virginmedia why is phone network not working and plus can't phone people or text tryed restarting phone still. Nothing can't even ring you guys WTAF
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Paul Jacques (@pauljacques83) reported from Sunderland Bridge, EnglandBeen in my new house 13 day and for the third time tomorrow I have a @virginmedia technician coming out to 'fix' my wifi. Fingers crossed this one actually takes and it's third time's the charm
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Cameron Ross (@pumbingchap) reported from Sunderland Bridge, England@virginmedia Thanks for your reply. I’ve done all that’s recommended. Logged complaints, customer service can’t help, I’m still awaiting a supervisor to contact…
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Daniel Allis 🇬🇧 (@danieljohnallis) reported from Gateshead, England@lxwissssss @MartinEdition @virginmedia Mine is excellent once they replaced the wiring because it was old and now mine never goes off and it’s super fast! The English call centres are great but the Indian and Philippines ones are really bad I avoid them because they just read off scripts!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ceiri 🧡 (@cw_fc26) reported@KevvyJ63 @SkySports @virginmedia We were sent an engineer on Wednesday by error but it’s a known outage on skys end and he reckons sky won’t be quick to fix! You can log in online and watch all the games.
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Andy Nicholls 🫧⚒️✝️ (@andy_nicks60) reportedSo @virginmedia after 15 years as a customer for broadband don’t deem you worthy of a recordable 360 box if you want to use them as a sole provider instead of Sky and only offer a streaming box that won’t work if your internet goes down. #AwfulCustomerService #Sky
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JS (@shezzey) reported@bmstewart2004 The modern equivalent of **** Turpin,I've successfully switched to Virgin Media after 20 yrs with Sky who demonstrated less than zero customer retention acumen F*ck em.
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Tony P* (@Alfie_KC) reportedDone with @virginmedia now. Abysmal customer service,
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Angel Howland (@AngelH71051) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Ultra_View07 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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oldman (@gyoldsingleman) reported@kathleenp442 @virginmedia A technician came out to me a week ago, hadn't a clue what to do, problem still exists @virginmedia no compensation on my bill !
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(tez7n2) (@MickeyDN7) reported@virginmedia @NealAGriffiths Why are you working hard when you told me it's SkYs fault !!?! You're full of ****
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Kathy Miller (@KathyMi25429227) reportedYou say online service back at 7.08pm but on automated phone says 0.08pm....shocking @virginmedia
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Stephen Maddock (@stephenm68) reported@R4g3Kw1t @virginmedia Mine has been broken since 27 July and @virginmedia have given me ZERO information about what’s the reason or when it will be fixed. Very poor customer service
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John Duncombe 🏳🌈 💙 🇺🇦 (@JohnDuncombe4) reported@PD1_8_8_2 @virginmedia Yes it's awful @virginmedia I've just signed up with you for another 2 years at a very high cost. Get it sorted quickly please or refund me