Virgin Media Outage Report in Consett, County Durham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Consett come from postal codes DH8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Consett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 17: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Consett, County Durham, England
The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Consett, Wallsend, Chester-le-Street and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Gateshead |
TV | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
||
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Consett, England
Latest outage, problems and issue reports in Consett and nearby locations:
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Dawn knight
(@Dawnletsfaceit) reported
from
Consett, England
@virginmedia new customer ...2 engineer No Shows !! Not a great start. Try again for Wednesday. Let's hope they show this time. In the meantime please stop sending me emails to get me up and running.....that's the whole reason I need an engineer 😡
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Maxine Tennet
(@maxinetennet74) reported
from
Walker Gate, England
What will it take for @virginmedia to actually sort out an account after a bereavement??? 3 months later, endless calls and empty promises. Continued anxiety and distress for an elderly woman is not the bereavement service I’d expect. Appalling.
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CazzaW
(@CazzaW) reported
from
Walker Gate, England
Wakey wakey @virginmedia shoddy service not to update a LOT of the UK on broadband problems
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CazzaW
(@CazzaW) reported
from
Walker Gate, England
@virginmedia down in Newcastle? How am I meant to work?
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Mike Moody
(@classicm) reported
from
Newcastle upon Tyne, England
@virginmedia All my tv, broadband and phone services are down. Nobody available from Virgin to help. Done all the usual checks and still off.
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David Pearce
(@pearceswan) reported
from
Newcastle upon Tyne, England
@virginmedia If there is any tools that you can suggest I use to solve my issue it will be greatly appreciated, I don’t mean to mean in your position but I just would like to know exactly what you can do SHAW at the end of the day I’m assuming you’re going to tell me to go to technical help
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David Pearce
(@pearceswan) reported
from
Blaydon-on-Tyne, England
@virginmedia I spoke to them the other day they told me that you do not record any time when the broadband drops out only when a customer calls in so please can you get this sorted out thank you
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David Pearce
(@pearceswan) reported
from
Blaydon-on-Tyne, England
@virginmedia I don’t understand where you can see my personal information, it merely gives you, what broadband package I’m on what telephone service I’m on and watch TV service sign there are no account details whatsoever
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David Pearce
(@pearceswan) reported
from
Newcastle upon Tyne, England
@virginmedia I’ve tried to use the add-on service as being a broadband customer I’m able to download to the O2 app however I cannot sign in as I do not have a mobile number and it will not accept my landline, can you help
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David Pearce
(@pearceswan) reported
from
Blaydon-on-Tyne, England
@virginmedia I know my line is spoofed, when an incoming call from a foreign country is giving out I’m not wrong number as I’m being spoofed I am technically aware of this I used to provide support for a very large telecommunications company
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David Pearce
(@pearceswan) reported
from
Blaydon-on-Tyne, England
@virginmedia I’m on phone to VCC,29 mins,line being SPOOFED,GETTING SCAM CALLS, daily,,advisor just cut me off,am vulnerable customer,disabled,agent not understand,what I. Talk about,amazing naff service 23 years a customer
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Liam (Tinybuddy)
(@liam_Tinybuddy) reported
from
Newburn, England
@virginmedia why do I keep getting texts about my spending cap I don't even have one can you please help
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LadyDi
(@didixon74) reported
from
Ryton, England
@_ItsLewis18_ @virginmedia I managed to get onto live ch at t and they have done something to fix it. Thank you
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LadyDi
(@didixon74) reported
from
Ryton, England
@virginmedia I have a problem with my red button not working for sky sports football not working, how can I get this issue resolved please
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Tanya ❤️🤍
(@Tanya_M_S) reported
from
Sunderland Bridge, England
@virginmedia sky red button not working again. 😕 sort it out 🤬😡😡😡😡
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Fraser Porter
(@TheFraserPorter) reported
from
Newcastle upon Tyne, England
@virginmedia twice in 2 months that my hub 5 has completely gone down with a flashing red light and won’t work, I’ve had to book a technician for it both times. Costs too much for this to keep happening!
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland Bridge, England
@virginmedia Yes that’s fine, I offered to send it back but I was told to use it until the call was listened to. Can you check on the progress of the complaint
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland Bridge, England
@virginmedia M125, it’s terrible, it’s always going down, if we are both wfh we need to turn any devices off to be able to use our work laptops
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland Bridge, England
@virginmedia Out of contact & another £8 was added. My account for the free booster another complaint was logged. But no one has called me back. Can u DM me to have a look into this
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland Bridge, England
@virginmedia I called up about 6 weeks ago about the poor quality of the wifi, I was offered another booster free of charge. Then I received an email to say my bill was going up by £15.someone said they would listen to call, no one got bk 2 me & I called the other day & was told I was out of
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Walley💙🇺🇦
(@aquarius16th) reported
@virginmedia Tried that & the sign in link takes me to the same Skysports app page that does not work
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Neil Walley💙🇺🇦
(@aquarius16th) reported
@virginmedia Yes, I have always been able to watch Skysports on my android tablet, until after the recent security update. For info, I can sign in to Skysports app via Virgin TV UK link on my mobile. Seems to be isolated to my tablet. I have unistalled & reinstalled the skysports app
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Neil Walley💙🇺🇦
(@aquarius16th) reported
@virginmedia No, not on my Android tablet as I am unable to reach the 'Virgin TV UK' sign in page. Pressing the button on the sign in page has no functionality. However, I can watch Skysports content on my laptop by normal signing in.
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Dave Patrick
(@DavexPatrick) reported
@virginmedia Email is now sorted but I still can’t log into my virgin media on my iPad I either get a blank white screen or the timing logo .. is this still an ongoing issue?
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Neil Walley💙🇺🇦
(@aquarius16th) reported
@virginmedia Yes, My Virginmedia & TVGo apps are working as normal. I believe it is a broken link on the Skysports sign in page. The Virgin TV UK button to enable me to sign in does not work.
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Rhiann
(@HiyaItsRhiann) reported
@virginmedia having serious problems linking virgin media account to virgin media O2 ID account - correct email used despite it telling me it’s not and I have an email to confirm 02 account is linked to virgin account - very frustrating - please help!!
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Neil Walley💙🇺🇦
(@aquarius16th) reported
@virginmedia Unfortunately I am still unable to reach the sign in page via 'virgin tv uk' button on Skysports app. I have cleared the app data/cache & even reinstalled. All to no avail.
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Chris Denton
(@dishesrdone74) reported
@virginmedia Done that. Still get into anything that requires a virgin media sign in.
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Chris Denton
(@dishesrdone74) reported
@virginmedia Yes I've tried this many times but can't get past the email verification link page which puts me back to the last Internet page I was on. So I can't sign into anything that requires a virgin media sign in. Still stuck.
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The EA 🇬🇧🏴🇺🇸🇮🇱 #FBAH
(@No_Bikers) reported
@virginmedia Thanks, there was nothing listed. However I discovered via local media there was a major outage near Dumbarton, however there was nothing on the website or app. The call centre didn't know either. Lasted most of the day. Pretty poor Comms.