Virgin Media

Virgin Media Outage Report in Consett, County Durham, England

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The latest reports from users having issues in Consett come from postal codes DH8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Consett, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Consett, County Durham, England 05/31/2025 20:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Consett, County Durham, England

The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Consett, Chester-le-Street, Wallsend, Blaydon-on-Tyne and Stanley.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne E-mail
United KingdomGateshead E-mail
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomGateshead TV
United KingdomGateshead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • mickeywhizz Michael Taylor (@mickeywhizz) reported from Newburn, England

    @virginmedia just had a very frustrating afternoon with your call centre trying to dump our landline which we never use. After 13 years as a customer it is particularly galling to then see on the comparison sites how much more you value new customers.

  • hellsbells610 Hells Bells 🐧 (@hellsbells610) reported from Gateshead, England

    @virginmedia are there issues in the Gateshead area. Broadband keeps on going down. Tried turning hub off/on, but not helping.

  • Paulhut20013625 Hutchy (@Paulhut20013625) reported from Sunderland Bridge, England

    @bt_uk why has my internet speed slowed down just as we @virginmedia digging up the street 🤔

  • Janthebestmam Janice (@Janthebestmam) reported from Newcastle upon Tyne, England

    @virginmedia i tried google and doesnt work.

  • Janthebestmam Janice (@Janthebestmam) reported from Walker Gate, England

    @virginmedia no just have to put password and email address in. The green tick appear then keeps saying sign in

  • Stevedey Steve Dey (@Stevedey) reported from Newburn, England

    @virginmedia must be 8pm. Internets down 😂 #clockwork

  • LisaSmythe_RNA Lisa (@LisaSmythe_RNA) reported from Gateshead, England

    @virginmedia please sort out the internet! I’ve ran out of mobile date because the WiFi is terrible!

  • TheToon1892 ⚽NUFC 1892⚽ (@TheToon1892) reported from Newcastle upon Tyne, England

    @virginmedia Done all that, there were no issues prior to upgrading. My speed is a quarter of what it was.

  • Lauras95 Lauraaaa (@Lauras95) reported from Gateshead, England

    @virginmedia It's always 47.37 when it should be a straight £47. We do everything online and never get paper stuff to do with our package or billing

  • ll370 IanBurns (@ll370) reported from Newcastle upon Tyne, England

    @virginmedia 2 weeks back with you and my signal keeps dropping almost every single day, best internet provider. I think I have grounds to terminate my contract. What a joke

  • stephwales_ S t e p h . ♡ (@stephwales_) reported from Gateshead, England

    So annoying everything been off since around 11 this morning & now they’ve just updated service status that’s it’s going to be tomorrow at 6pm it’s fixed, that’s a big change from 6pm tonight!!! Bet I still get charged full price for a service that isn’t working. @virginmedia

  • Lauras95 Lauraaaa (@Lauras95) reported from Gateshead, England

    @virginmedia It was for my internet and TV account. I've managed to do it on my housemates app as they had no issues with the app.

  • gemmafisher5 gemma fisher (@gemmafisher5) reported from Gateshead, England

    @virginmedia what an absolute #nightmare to #cancel my services because I’m movinghouse my call has been hung up on #twice now #1andahalf hours on the phone and I’m still on #hold 🤬

  • mightymagpie99 mightymagpie99 (@mightymagpie99) reported from Newburn, England

    @damieng5 @garethmck1987 @virginmedia @NETGEAR I agree. I have the same set up . With Virgin SH3 no wifi signal to conservatory. With Orbi mesh network wifi everywhere in house & in the garden too. Costs a bit more but woryh it IMO.

  • Janthebestmam Janice (@Janthebestmam) reported from Newcastle upon Tyne, England

    @virginmedia kept changing my password then said if phone they charge me . My son has same problem but send emails on phone through gooogle

  • bruceallinson Bruce Allinson (@bruceallinson) reported from Gateshead, England

    What a surprise that shit @virginmedia TV, Telephone and Broadband have all gone off again bet you still take my money for your #poorservice your product is a joke!

  • Janthebestmam Janice (@Janthebestmam) reported from Newcastle upon Tyne, England

    @virginmedia well cant send email blame my phone! Then say charge fix it. Then say may aswell leave said bye! After 10 yrs great service!

  • hellsbells610 Hells Bells 🐧 (@hellsbells610) reported from Gateshead, England

    @virginmedia Thanks for your reply. I think there have been a few problems around where I live, but it seems to be ok now.

  • Janthebestmam Janice (@Janthebestmam) reported from Newcastle upon Tyne, England

    @virginmedia done it but no help thats why fed up thought you would advise somewhere different to contact

  • Janthebestmam Janice (@Janthebestmam) reported from Newcastle upon Tyne, England

    @virginmedia can receive emails cant send 2months now but said my phones fault and have to pay fix it. Emails not part of package

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • stubadub stv (@stubadub) reported

    @virginmedia Yes an outage of broadband and tv for 2 days, with no explantion or updates

  • HoskinsJW Jacki Hoskins (@HoskinsJW) reported

    @virginmedia Another joke - I’m sure. I’ve been promised calls for the past 3 weeks- never received one and the problem remains unresolved

  • HighGrade100 HighGrade (@HighGrade100) reported

    @virginmedia Basically my contract run out 6 years ago I left it cos I was happy with service. Recently for 7 weeks I’ve had no WiFi so I decided to take add on for internet on my phone and partners phone incurring the cost of £130 and when I rang up the service advisor was so clueless wasted

  • Gilbers84 Gilbers 🇸🇪🇧🇷🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Gilbers84) reported

    @virginmedia I was just *************** John trying to get people to click the adult channel but ironically it's not working no.

  • TonyBar55045834 Tony Barnes (@TonyBar55045834) reported

    Anybody out here having WiFi issues with Virgin Media in Dublin 4 area as in no connection since early this afternoon

  • JamieCPFC_ JamieCPFC (@JamieCPFC_) reported

    @virginmedia Yeah, when I do the test online with you guys it says there could be a problem with my coax cable but everything is tightly secured… so I’m not sure what to do next?

  • KateB49908222 KT Bee (@KateB49908222) reported

    @virginmedia It's our home service We have been delighted with our service, we are moving house and no high-speed broadband in the area until next year We will be going back to VM when we get the broadband sorted

  • welsh_lisa2 Lisa Goddard 💙 (@welsh_lisa2) reported

    @virginmedia Just intermittent service. Seems normal again now thankfully

  • Bigman_ah APH (@Bigman_ah) reported

    @aplaceinthesun @Channel4 Awful sound issues today. Voiceover not edited correctly. Really off-putting watched in CH4 HD on Virgin Media.

  • KateB49908222 KT Bee (@KateB49908222) reported

    @virginmedia @virginmedia how can I cancel my subscription? I have tried ringing for 3 days in a row, I have been on hold for over 30 minutes