Virgin Media outages and service status in Consett, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Consett, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 4, 7:50 PM GMT+1.
- Internet (50%)
- Total Blackout (21%)
- Wi-fi (21%)
- E-mail (4%)
- Phone (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Consett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Consett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Consett, England
The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Chester-le-Street, Gateshead, Wallsend, and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Total Blackout | 18 hours ago |
|
Newcastle upon Tyne
|
Internet | 5 days ago |
|
Newcastle upon Tyne
|
Internet | 5 days ago |
|
Newcastle upon Tyne
|
Internet | 6 days ago |
|
Newcastle upon Tyne
|
Total Blackout | 6 days ago |
|
Chester-le-Street
|
Total Blackout | 6 days ago |
Nearby cities with recent reports
5 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Consett, England
Latest outage, problems and issue reports in Consett and nearby locations:
-
liam sholder (@liamsholder91) reported from Newcastle upon Tyne, England@virginmedia can you help me please everytime I try to log in the virgin media app on my mobile account it's logs me off all the time why ?
-
Steven Smith (@Steven_Smith89) reported from Newcastle upon Tyne, England@virginmedia It has been over a week trying to contact you and it’s impossible. The contract needs to end on 04/03/21. Your service makes things 10x harder than any other provider.
-
Abbie✨ (@simplyajblog) reported from Dunston, England@katiexmiddleton @virginmedia VM is big in my area for internet but the last house I was in could only have TalkTalk. When I moved, I just transferred my address over instead of moving across to VM. The trouble you’ve, and everybody else it seems, had makes me glad I did! I’ve not had an issue with TT once!
-
David Pearce (@pearceswan) reported from Blaydon-on-Tyne, England@virginmedia I spoke to them the other day they told me that you do not record any time when the broadband drops out only when a customer calls in so please can you get this sorted out thank you
-
Michael Gray 💙 (@MJGray1963) reported from Newcastle upon Tyne, England@virginmedia There is no webmail to log on says try later - for 5 weeks Absolute shocking service
-
Phil Byrne (@Chickawacka) reported from Gateshead, England@virginmedia why am I having daily and sometimes multiple outages with your broadband service? Checked service status which always says everything is fine. It's so fine I need to switch off WiFi on my devices and use 4G. Thoughts welcome.
-
Steph. (@stephwales_) reported from Gateshead, EnglandWhy can't @virginmedia ever just be straight forward? Absolute joke. Problem after problem.
-
Paul Jacques (@pauljacques83) reported from Sunderland Bridge, EnglandBeen in my new house 13 day and for the third time tomorrow I have a @virginmedia technician coming out to 'fix' my wifi. Fingers crossed this one actually takes and it's third time's the charm
-
Michael McVickers (@mmcvickers) reported from Consett, England@virginmedia @virginhelp Hi, it’s not an outage problem as it’s been like this for months and months
-
liam sholder (@liamsholder91) reported from Newcastle upon Tyne, England@virginmedia what's going on still nothing no data no phone service nothing sort it out
-
Michael Gray 💙 (@MJGray1963) reported from Newcastle upon Tyne, England@virginmedia Excuses excuses but no resolution how long will it take 2 days since incident raised and waiting for contact back as instructed why would I waste my day calling incompetent people when someone is trying allegedly to sort it Same old crap customer service
-
Mike Yau (@MikeYau8) reported from Newcastle upon Tyne, England@virginmedia And it has just cut out again and your bot via the number above just said restart the router and put the phone down on me. Slightly concerned that it lasted 5 days again and decided to come back to disconnecting?
-
🇺🇦liam sholder #ISTANDWITHUKRAINE🇺🇦 (@liamsholder91) reported from Newcastle upon Tyne, England@virginmedia why is my internet not working ne4 8qh please sort it 🙏
-
-
Steve Walls (@StevieWalls) reported from Chester-le-Street, England“You don’t need to be there, we can do the cable work outside no problem” That translated into a card through the door saying “Sorry we missed you” and the work not being done. Don’t really understand that one @virginmedia
-
claire🐱🐾🐾 (@clairekitty12) reported from Gateshead, England@virginmedia But do you understand that this is a problem in my area you were aware of ! Said it would be fixed but it hasen't ? It just needs reporting i don't need a tech to my house i beed it to the area
-
Victoria barry (@VictoriaBarry82) reported from Sunderland Bridge, England@virginmedia Out of contact & another £8 was added. My account for the free booster another complaint was logged. But no one has called me back. Can u DM me to have a look into this
-
claire🐱🐾🐾 (@clairekitty12) reported from Gateshead, England@virginmedia I did the online thing before contacting u it says needs a tech . But it doesnt it needs your outage fixed .
-
Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England@k_faulkner @virginmedia @jimconey I only got offered the new customer deal 20 days into my 30 day notice period after actually quitting! By which point I'd already signed up with someone else
-
Warren Baister 🇬🇧 (@WarrenBaister) reported from Sunderland Bridge, England@virginmedia There isn’t any reported problems in my area but mine is very ‘hit and miss’ at the moment. I’ll go for periods where nothing will upload/download at all
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
bob cain (@bobcainffc1971) reportedVery angry this morning after receiving a call allegedly from @virginmedia threatening to switch off my cable TV. Assuming it is a scam but if not it is a disgrace which @Ofcom should stop. Had my current TIVO box for 9 years and been a cable customer for 30 years.@danfrancis02
-
SJL (@lambypies) reported@tom550993 Haggled Virginmedia down to £50 a month for decent broadband, one set top box for live TV and the middle TV package. Now TV and Netflix still trials less than £75. If I could get a decent reception with an aerial I would ditch the box too.
-
France🇫🇷 League1+ 4K IPTV (@iptvfarnce70351) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers: * 300,000+ live channels * 65,000+ VODs * PPV ev
-
George W (@Fraudly_) reported@virginmedia your online service is an absolute joke. You notify me of new monthly fee starting in May and I need to look at other packages if I want to change before new price takes effect. Only for your site to be riddled with errors and your bot to give me a broken link! With that link switching between error message and taking me right back to that same chat! And I shouldn't need to go round in circles chatting about an upgrade, much easier just doing it myself on your site. If it actually worked.
-
Sue Rouse💙 🇺🇦 (@rouse_sue) reported@virginmedia your customer service is appalling. Keep being given the run around and no action. Hate to do it this way.
-
Chris Ohanians (@COhanians) reported@virginmedia genuinely shocked and appalled by virgin leaving my 80 year old father in law without broadband for a week. No o2 signal so was uncontactable by family fo such a vulnerable adult. We live a couple of miles from him and we had intermittent broadband too. I went online
-
entrustTMF (@entrustTMF) reported@nameHarryPalmer @virginmedia That's EXACTLY it. They couldn't be bothered to fix it, didn't tell me, cut me off completely and didn't bother to organise ANY kind of repair. It just beggars belief Words almost fail me as to how poor an organisation @virginmedia have turned out to be throughout all of this
-
Carol-Ann Sihra (@Csihra) reported@virginmedia The worst customer service I have ever experienced. Managers can’t even get it right, how hard can it be to cancel a contract
-
Carol-Ann Sihra (@Csihra) reported@virginmedia Open a complaint which doesn’t get replied too. Phone calls promising a follow up call which doesn’t happen. Terrible customer service
-
Pete Bradbury (@PeteBradders) reported@virginmedia @CriticalRole @LessThanJake I have been a customer of yours for 25 years and upon the most recent contract renewal, you denied the package I opted for because it was for 'new customers only' and then went on to charge me with a bill for £124! A colossal 34% increase! Loyalty means nothing!