Virgin Media outages and service status in Consett, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Consett, including 2 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received Jun 17, 2:14 AM GMT+1.
- Internet (66%)
- TV (14%)
- Total Blackout (7%)
- Wi-fi (7%)
- E-mail (3%)
- Phone (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Consett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Consett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 17: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Consett, England
The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Wallsend, Blaydon-on-Tyne, Durham, and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Internet | 11 hours ago |
|
Newcastle upon Tyne
|
Internet | 15 hours ago |
|
Gateshead
|
Internet | 5 days ago |
|
Gateshead
|
TV | 5 days ago |
|
Newcastle upon Tyne
|
Internet | 6 days ago |
|
Newcastle upon Tyne
|
TV | 7 days ago |
Nearby cities with recent reports
4 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Consett, England
Latest outage, problems and issue reports in Consett and nearby locations:
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W. W. L. D. ? He'd stay at home. (@RobLow_7) reported from Sacriston, England@OffMyNoodles @virginmedia Many years ago, the way @virginmedia treated me, I vowed never to have anything to do with them from that day. Never have done, never will do.
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Neville Lishman (@NevilleLishman) reported from Durham, England5 hrs now. Just rude @virginmedia just rude. Clearly little of your astronomically charges is spent on your customer service department. It's a recruitment Sargent for @skytv
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Scott Noble (@ScottN1504) reported from Newcastle upon Tyne, EnglandHas anyone ever sent anything back to virgin media before? Need some help if possible
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Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England@k_faulkner @virginmedia @jimconey I only got offered the new customer deal 20 days into my 30 day notice period after actually quitting! By which point I'd already signed up with someone else
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Steph. (@stephwales_) reported from Gateshead, England@virginmedia 2 technicians over a week period, 4 visits. TV back on but Internet on and off now. Will be ringing Sky tomorrow and also your cancellation team. Clearly this is my service from now on.
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Craig Smart 💙 (@CraigSmartUN) reported from Gateshead, England@virginmedia Hi spoke to Customer services was told IT would get email sent out to me. 3 days later still no email to verify my email address so I can log into my online account.
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Steve Walls (@StevieWalls) reported from Chester-le-Street, England“You don’t need to be there, we can do the cable work outside no problem” That translated into a card through the door saying “Sorry we missed you” and the work not being done. Don’t really understand that one @virginmedia
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David Pearce (@pearceswan) reported from Blaydon-on-Tyne, England@virginmedia I don’t understand where you can see my personal information, it merely gives you, what broadband package I’m on what telephone service I’m on and watch TV service sign there are no account details whatsoever
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Chrissie (@chrissielouenid) reported from Newburn, England@virginmedia poor service strikes again !
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Chris Johnson (@ChrisJ94_) reported from Wallsend, England. @virginmedia rang virgin last week to move house. You've done the external install yesterday but haven't turned up for internal install today. Tried to log into my account and it says my package is cancelled no options for support at all. Called and hung up on before answer.
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Warren Baister 🇬🇧 (@WarrenBaister) reported from Sunderland Bridge, England@virginmedia my WiFi is terrible. So slow and it’s meant to be the fastest. Regretting the switch at the minute
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Steven Smith (@Steven_Smith89) reported from Newcastle upon Tyne, England@virginmedia Your team still do not answer the phone. Constantly on hold and then they hung up on my partner yesterday when she got through. The box will be left outside the address for you to collect because we have been trying to cancel for a week now and it is a joke. #poorcustomerservice
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Mike Yau (@MikeYau8) reported from Newcastle upon Tyne, England@virginmedia So I expected a call today before 12pm from business team I also logged a call back on the website for one of the team to call me before 12pm. Engineer on Friday said someone would call in the morning it’s now just gone after 12 and I am still waiting? This is poor?!
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liam sholder (@liamsholder91) reported from Newcastle upon Tyne, England@virginmedia I'm definitely filein complaint 15 days without no TV and 2 kids is really hard work its either that or I'll go with someone else
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ChrisV2theP™ (@vanderpijpen) reported from Wallsend, England@virginmedia Rubbish! That number is automated said sent signal 2 switch off box and restart didn't happen spend another hr on phone explaining issue 2 4 different advisers!!! Worst service I've ever received complete garbage
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Georgina McGowan (@seldomseenkid16) reported from Gateshead, England@virginmedia can you help with my phone services not currently working
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Steph. (@stephwales_) reported from Gateshead, EnglandWhy can't @virginmedia ever just be straight forward? Absolute joke. Problem after problem.
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CazzaW (@CazzaW) reported from Walker Gate, EnglandWakey wakey @virginmedia shoddy service not to update a LOT of the UK on broadband problems
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Rob Turnbull (@ITINTERACT2) reported from Newcastle upon Tyne, England@virginmedia @ChesnoidGaming Virgin , impossible to call with issues but instant reply on Twitter
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Steven Smith (@Steven_Smith89) reported from Longbenton, England@virginmedia @panzerfaust81 Any chance we can cancel as your customer service team hang up after waiting an hour on hold? Sick of your dreadful service. Please contact me as this is a joke. Need to leave due to moving home and you make it even harder @Ofcom
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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tom (@tomcity1) reported@virginmedia the broadband is worst on a Sunday I’ve noticed ,I’m working in the week
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paul wilson (@PaulWilson7785) reported@virginmedia sort out your crap service
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Adele Grange (@GrangeAdele) reported@virginmedia @CLangley16 @virginmedia I’m the same, this has been on and off now for weeks! I pay a fortune each month and never get a week where there is no issue. I was supposed to get a discount before and it was never processed off of my monthly bill
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Laura Rogowski Weldon (@LauraRWeldon) reported@HarrietHarman A government minister's family members were downloading porn on virgin media and claiming it back off the taxpayer the last time you lot were in power, so I'd pipe down if I were you.
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Mr. Miyagi 🌴 (@GrumpyBiker1969) reported@O2 ever since you merged with virgin media trying to pay on your web site / app is impossible Been a customer for over 20 yrs Your service is diabolical
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Bэccaaaa (@Beccaaaa_x_) reported@debbierowe1 @virginmedia My tv just went black and now not working
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Jason Wells (@fatmadarkin) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV8 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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emma 💙 🏴 (@emmafrost80) reportedAnyone having issues with the picture for the football #virginmedia
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Nala100577 (@Nala100577) reported@virginmedia @RobNoonan007 Its a total blackout now too - its not the tv
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Robbie Humphries (@RobbieH1972) reported@Ben_Scallan @Glic16 @griptmedia Fair play to you Ben for calling these clowns out 👏👏👏 something you will never see from Rte / virgin media/ newstalk etc.. because they are all on the government payroll