Virgin Media Outage Report in Stanley, County Durham, England

Problems in the last 24 hours in Stanley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stanley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Stanley, England

The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Washington, Gateshead, South Shields, Wallsend, North Shields, Whitley Bay, Hebburn, Chester-le-Street, Jarrow, and Borough of North Tyneside.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	2 days ago
Newcastle upon Tyne	Internet	3 days ago
Newcastle upon Tyne	Internet	4 days ago
Newcastle upon Tyne	Internet	4 days ago
Washington	Internet	5 days ago
Gateshead	Internet	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stanley, England

Latest outage, problems and issue reports in Stanley and nearby locations:

• 
  Lee Mayes (@Mezzy14) reported 1 minute ago from Ryton, England

  @virginmedia broadband is down once again in NE21. How long is this going to go on for? Its now been 2 weeks of issues and from the looks of it im not the only one complaining

• 
  James Robert Hedges (@jameshedges4) reported 5 minutes ago from Walker Gate, England

  Have a mountain of work to do and need to be online to do all of it. What a surprise, @virginmedia is down again. What a waste of money

• 
  Paddy R (@paddyrat) reported 14 minutes ago from Blaydon-on-Tyne, England

  @nowtgoodtosay @virginmedia And every bad experience you have, they make sure the next one is worse. Like a competition!

• 
  Graeme Bell (@GraemeBell_NUFC) reported 15 minutes ago from Newcastle upon Tyne, England

  @virginmedia Can I speak to an understanding and reasonable human please? Or do they not exist in your company? I’ve had nothing but trouble from day one and the customer service has been woeful

• 
  Dan Coates (@Dancoat1982) reported 17 minutes ago from Newburn, England

  @virginmedia WiFi in #ne5 been awful for a few days, are there known issues in this area????

• 
  Dan Coates (@Dancoat1982) reported 19 minutes ago from Newburn, England

  @virginmedia Thanks for your response, still the same issues I’ve ran the test and it says good response but connection very intermittent on TV and almost non existent on all family devices. Very frustrating

• 
  Paul Banks - Tenor 🎶🇪🇺 (@paulbanks60) reported 19 minutes ago from South Shields, England

  @virginmedia #virginmedia #virginmediadown Is there a problem chaps? Poor poor connection speed in South Tyneside! 😳

• 
  Steve Mayne (@stevemhh) reported 22 minutes ago from Gateshead, England

  @virginmedia Nice adverts for your content, shame my recorded delivery complaint about my issue originating in MARCH (after three failed online submissions and pointless texts) has still not been acknowledged,been ignored,treating a customer as a piece of 💩 way to go 👏🏻

• 
  Ruth Bennett (@ruthemmj) reported 23 minutes ago from Walker Gate, England

  @virginmedia Other than checking the plugs and the cable connections - your light indication service doesn’t work.. it made me run and run and run diagnostics and engineers in 3/4 days isn’t good enough - still didn’t repost any fault even saying the internet wasn’t working.. RUBBISH

• 
  fi ✨ (@fi_smth) reported 24 minutes ago from Whitley Bay, England

  as if @virginmedia have a £172 cancel or transfer fee ?? even in student housing ?? where tenants change yearly ??? seems like a big scam to me

• 
  fiona johnson (@fionajohnson__) reported 27 minutes ago from Newcastle upon Tyne, England

  @virginmedia wifi down in NE2 area????

• 
  Chilli Vanilli (@AdamOnCaffeine) reported 28 minutes ago from South Shields, England

  Can anyone at @virginmedia virgin media tell me why the internet drops out every time it rains? The technicians only want to diagnose a fault on the line to the house and they never seem to be out when it's also raining. It's very frustrating.

• 
  Paddy R (@paddyrat) reported 35 minutes ago from Blaydon-on-Tyne, England

  @virginmedia Please help me with this. I tried webchat on your ‘help’ site but didn’t get a reply. I’d written out the whole issue. Everything is always so hard with you guys 😢😤

• 
  Ben Banerjee (@HBP_Surgery_CHS) reported 35 minutes ago from Walker Gate, England

  Never ceases to amaze how poor @virginmedia is. Successive errors including appalling dropping out broadband. Now transferring to BT today and they stop internet last night despite specifically saying I wanted no gap in service. Glad to leave after 23 years.

• 
  Gilbert Corrales (@samiq) reported 41 minutes ago from Gateshead, England

  @virginmedia hey guys is internet down in Gateshead? Lost connection now foe 30min and rebooting the router doesn’t work

• 
  A. D. G. McGeorge (@allymcgeorge) reported 44 minutes ago from Whitley Bay, England

  @virginmedia hi... So haven't been able to get through on phone for MONTHS. your website self serve is permanently down, and now your Twitter and text aren't replying. How do we undo the last 3 months and get me where I should be?

• 
  Ruth Bennett (@ruthemmj) reported 45 minutes ago from Walker Gate, England

  @virginmedia Done that.. hence why calling - your website is crap

• 
  Deggsy™ (@Deggsytweets) reported 49 minutes ago from Sunderland, England

  Anyone else in Sunderland having intermittent problems with @virginmedia broadband? It’s been up & down for ages but it’s getting worse!!

• 
  Jon Lane 🌈 ✊🏿 (@jonlane86) reported 52 minutes ago from Blaydon-on-Tyne, England

  Wondering if @virginmedia can explain the service outage I've had in NE21 for the last 3 hours? Having to watch #NFLRedZone on my phone

• 
  Lee (@L88HRS) reported 55 minutes ago from Whitley Bay, England

  @virginmedia are there network issues in NE29? My wired connections are working fine but WiFi is having none of it on any of our devices!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Keith Hollinshed (@Braincapers) reported 37 seconds ago

  @virginmedia No it says “We can’t see any issues affecting M34***”

• 
  Charlotte (@LottieJoyce_) reported 52 seconds ago

  Thanks @virginmedia for planning your service work on a weekday when people are working from home with no correspondence to alert people😒

• 
  popwilleatitself (@popwilleatitse1) reported 57 seconds ago

  @virginmedia are such liars. Spent almost a week without internet. Was told multiple times there was no issue. Then today… Hi, we've cancelled your technician as it's a network problem that's affecting your area. We'll update you when it's fixed. Sorry for the inconvenience.

• 
  Richard Beenham (@RickBeenham) reported 8 minutes ago

  @virginmedia Just done that. It’s still showing as no service.

• 
  Tom (@TomDEX88) reported 10 minutes ago

  @Demetriiuz @virginmedia Get out of it and see if you can get city fibre 900mb up and down for under £50 👌🏼 think even virgin do it for £60

• 
  Richard Cliffe (@alcedohalycon) reported 10 minutes ago

  @virginmedia Thanks for zero service in the BN3 area. I work from home. How long will the internet be down for? Not happy 😡

• 
  richard beaumont (@richbeaucoach) reported 11 minutes ago

  @virginmedia arranged pre site visit for yesterday and nobody showed. After 50mins wait on telephone was advised ‘no engineer’ available. No contact with me to advise. Awful service. I took a day off work for that !

• 
  arun chauhan (@chauhanarun87) reported 12 minutes ago

  @virginmedia Have asked to wait and I have no idea how long , would be good as if I can get This service cancelled

• 
  Matt Senior (@MattSenior84) reported 13 minutes ago

  @virginmedia how come for nearly a week now the YouTube app hasn't worked on my tivo box. It works on every other device and the other apps work. I've rebooted it and get no errors just a spinning purple circle

• 
  Stefanie anderson (@Stef92A) reported 16 minutes ago

  @virginmedia internet not working again. I Check says no issues so click here to test hub. The hub test can’t be run - CAUSE THERE IS AN ISSUE!! Also pay £70 for there then to be a website with every way of trying to avoid actually helping people. Don’t need a manual I need help!