Virgin Media Outage Report in Boldon Colliery, South Tyneside, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Boldon Colliery, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Boldon Colliery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Boldon Colliery, South Tyneside, England
The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Wallsend, Gateshead, North Shields, Blaydon-on-Tyne, Chester-le-Street, South Shields, Jarrow and Hebburn.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Sunderland |
Wi-fi | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Boldon Colliery, England
Latest outage, problems and issue reports in Boldon Colliery and nearby locations:
-
Rockcliffe Files
(@RockcliffeFiles) reported
from
Whitley Bay, England
@kerouac151 @virginmedia Posh down there mind
-
Paddy R
(@paddyrat) reported
from
Blaydon-on-Tyne, England
@virginmedia Please help me with this. I tried webchat on your ‘help’ site but didn’t get a reply. I’d written out the whole issue. Everything is always so hard with you guys 😢😤
-
Rockcliffe Files
(@RockcliffeFiles) reported
from
Whitley Bay, England
Anyone in North Tyneside struggling with @virginmedia?? Or is it just me? Keep losing signal and the TiVo box keeps rebooting. Had to abandon the National League final and now Gillian Anderson getting fruit in Room 203 of the Hilton Hotel Belstaff ...
-
Gilbert Corrales
(@samiq) reported
from
Gateshead, England
@virginmedia hey guys is internet down in Gateshead? Lost connection now foe 30min and rebooting the router doesn’t work
-
Chilli Vanilli
(@AdamOnCaffeine) reported
from
South Shields, England
Can anyone at @virginmedia virgin media tell me why the internet drops out every time it rains? The technicians only want to diagnose a fault on the line to the house and they never seem to be out when it's also raining. It's very frustrating.
-
Rockcliffe Files
(@RockcliffeFiles) reported
from
Whitley Bay, England
@DonBaldini @virginmedia Not good enough VM, I’m paying you nearly £1000 a year for absolutely terrible service. Other providers exist ...!
-
Vicki barry
(@VictoriaBarry82) reported
from
Sunderland, England
@virginmedia can someone help with getting a broadband booster
-
Dan Coates
(@Dancoat1982) reported
from
Newburn, England
@virginmedia Thanks for your response, still the same issues I’ve ran the test and it says good response but connection very intermittent on TV and almost non existent on all family devices. Very frustrating
-
Graeme Bell
(@GraemeBell_NUFC) reported
from
Newcastle upon Tyne, England
@virginmedia Can I speak to an understanding and reasonable human please? Or do they not exist in your company? I’ve had nothing but trouble from day one and the customer service has been woeful
-
Steve Mayne
(@stevemhh) reported
from
Gateshead, England
@virginmedia Nice adverts for your content, shame my recorded delivery complaint about my issue originating in MARCH (after three failed online submissions and pointless texts) has still not been acknowledged,been ignored,treating a customer as a piece of 💩 way to go 👏🏻
-
Dan Coates
(@Dancoat1982) reported
from
Newburn, England
@virginmedia WiFi in #ne5 been awful for a few days, are there known issues in this area????
-
Lee Mayes
(@Mezzy14) reported
from
Ryton, England
@virginmedia broadband is down once again in NE21. How long is this going to go on for? Its now been 2 weeks of issues and from the looks of it im not the only one complaining
-
Jon Lane 🌈 ✊🏿
(@jonlane86) reported
from
Blaydon-on-Tyne, England
Wondering if @virginmedia can explain the service outage I've had in NE21 for the last 3 hours? Having to watch #NFLRedZone on my phone
-
A. D. G. McGeorge
(@allymcgeorge) reported
from
Whitley Bay, England
@virginmedia hi... So haven't been able to get through on phone for MONTHS. your website self serve is permanently down, and now your Twitter and text aren't replying. How do we undo the last 3 months and get me where I should be?
-
Ben Banerjee
(@HBP_Surgery_CHS) reported
from
Walker Gate, England
Never ceases to amaze how poor @virginmedia is. Successive errors including appalling dropping out broadband. Now transferring to BT today and they stop internet last night despite specifically saying I wanted no gap in service. Glad to leave after 23 years.
-
Paul Banks - Tenor 🎶🇪🇺
(@paulbanks60) reported
from
South Shields, England
@virginmedia #virginmedia #virginmediadown Is there a problem chaps? Poor poor connection speed in South Tyneside! 😳
-
Kirsty Ferry
(@kirsty_ferry) reported
from
Blaydon-on-Tyne, England
@virginmedia hi how do i book an engineer via the app? Service status on broadband and equipment all check out. No connection to devices. Impossible to speak to someone on phone with almost an hour on hold. Can't see how to book appt online yet apparently it's possible? Thanks.
-
fi ✨
(@fi_smth) reported
from
Whitley Bay, England
as if @virginmedia have a £172 cancel or transfer fee ?? even in student housing ?? where tenants change yearly ??? seems like a big scam to me
-
Paddy R
(@paddyrat) reported
from
Blaydon-on-Tyne, England
@nowtgoodtosay @virginmedia And every bad experience you have, they make sure the next one is worse. Like a competition!
-
Deggsy™
(@Deggsytweets) reported
from
Sunderland, England
Anyone else in Sunderland having intermittent problems with @virginmedia broadband? It’s been up & down for ages but it’s getting worse!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Andrew S
(@impervius) reported
Trying to cancel with @virginmedia is a pisstake. Just let me cancel ffs this makes it so much less likely that I'll ever use your services again in future.
-
Dave Chisnall
(@chizzy73) reported
@virginmedia Doesn’t help when you’re working from gone and can’t work from home. Another day wasted.
-
INDY M
(@IndyyTweets) reported
@virginmedia Why should i? I spoke 2 previous callers who said wait 24 hours and then 3-5 days. Im now on hold again to cancel my subscription
-
Henry Ansell
(@Ansell905) reported
@virginmedia I have been in contact with someone. But I originally tried to notify you of my intential to cancel my contract on 29/4, but was told I couldn't do it as it was outside of 30days of the end of contract (08/6), so to notify at a later date. But am being told that I have to give...
-
Frankie
(@franicue) reported
@virginmedia I have already made a complaint and still waiting for the internet to be fixed. Is there a way to know why you can't fix the issue for more than a month?
-
GeekOnaLeash
(@TheGeekOnaLeash) reported
@_100Countries @virginmedia With my dealings it's rare if at all companies ask for routers back. They're paid for with your contract or classed as "free" cancel the DD as if you don't they put you on a rolling contract
-
Roxanne Tyrell
(@RoxyTyrell) reported
@virginmedia I’m up to date with payments that I owe. But I’m not paying for what I haven’t used. I cancelled in November and am still being told I am using the service. I’ve spoke to many people on the what’s app messaging service. But keep getting messed about. This is for media
-
Matt Cooper
(@Reign_Kamikaze) reported
@virginmedia They fixed whatever was wrong in the box down the road but never told us what was wrong. Asking the team through call or WhatsApp was useless. I got the general blanket statements.
-
Primal Tundra
(@PrimalTundra) reported
@virginmedia Well I've tried making an account. Waiting for an email to verify but who knows how long that might take. Also waiting on a phone call, being told there's no issue here but also that they're sending an engineer round. BUT it's booked for Wednesday. Great.
-
Patrick
(@Pholland1) reported
@virginmedia we were meant to get our broadband installed today as moving home. Engineer said he couldn’t do it due to outside cable not being connected and that we would get a call as Avon media would need to come round in the next 2 days to fix. Now office is telling me 25th.