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Virgin Media outages and service status in Boldon Colliery, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Boldon Colliery, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 21, 8:23 PM GMT+1.
  • 50% Internet (50%)
  • 22% Wi-fi (22%)
  • 13% Total Blackout (13%)
  • 9% TV (9%)
  • 6% Phone (6%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Boldon Colliery, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Boldon Colliery, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Boldon Colliery, England

The most recent Virgin Media outage reports came from the following cities: Sunderland, Newcastle upon Tyne, North Shields, Whitley Bay, South Shields, Washington, Wallsend, Gateshead, and Jarrow.

CityProblem TypeReport Time
Sunderland Internet 4 days ago
Newcastle upon Tyne TV 7 days ago
Newcastle upon Tyne Internet 8 days ago
Newcastle upon Tyne Wi-fi 10 days ago
Newcastle upon Tyne Wi-fi 11 days ago
Newcastle upon Tyne Internet 11 days ago

Nearby cities with recent reports

Sunderland

1 recent signals

4 days ago
Newcastle upon Tyne

1 recent signals

7 days ago

Community Discussion

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Virgin Media Issues Reports Near Boldon Colliery, England

Latest outage, problems and issue reports in Boldon Colliery and nearby locations:

  • pearceswan
    David Pearce (@pearceswan) reported from Blaydon-on-Tyne, England

    @virginmedia I’m on phone to VCC,29 mins,line being SPOOFED,GETTING SCAM CALLS, daily,,advisor just cut me off,am vulnerable customer,disabled,agent not understand,what I. Talk about,amazing naff service 23 years a customer

  • didixon74
    LadyDi (@didixon74) reported from Ryton, England

    @_ItsLewis18_ @virginmedia I managed to get onto live ch at t and they have done something to fix it. Thank you

  • purplelime
    Sam (@purplelime) reported from South Shields, England

    @virginmedia can you let me know if are there any problems with landline in the NE34 area? Can’t make or receive calls, not sure how long it’s been this way. Your status page says all services are fine. Thanks.

  • stephwales_
    Steph. (@stephwales_) reported from Gateshead, England

    @virginmedia everything else is working except kids channels 712 to 717, W02 error. No other channel issues or broadband, done all the standard resets, unplugged at mains etc. Do I need to call to have this resolved? TV guide just says 'to be announced' Everything else is fine.

  • CazzaW
    CazzaW (@CazzaW) reported from Walker Gate, England

    @virginmedia down in Newcastle? How am I meant to work?

  • liamsholder91
    liam sholder (@liamsholder91) reported from Newcastle upon Tyne, England

    @virginmedia sorry for the late reply I smashed my phone I phoned customer service and I'm still waiting for someone to phone me iv had NO TV for about 15 days now

  • CraigSmartUN
    Craig Smart 💙 (@CraigSmartUN) reported from Gateshead, England

    @virginmedia Hi spoke to Customer services was told IT would get email sent out to me. 3 days later still no email to verify my email address so I can log into my online account.

  • ZicoPete
    Pete Irving (@ZicoPete) reported from Sunderland, England

    @virginmedia what channels do I need to go down for a stable connection check in my area, two days in a row internet keeps dropping not ideal when working from home. Thanks.

  • VictoriaBarry82
    Victoria barry (@VictoriaBarry82) reported from Sunderland, England

    @virginmedia I’ve looked & it’s no help

  • mickeywhizz
    Michael Taylor (@mickeywhizz) reported from Newburn, England

    @markcatchlove @virginmedia Pleased it’s not just me Mark. It really pee’s me off the contempt with which they treat their existing, loyal customers, some of whom have remained loyal since the days when they were Telewest. #newcustomersonly

  • VictoriaBarry82
    Victoria barry (@VictoriaBarry82) reported from Sunderland, England

    @virginmedia She’s sent me a service receipt out

  • Carl_Walsh33
    Carl Walsh (@Carl_Walsh33) reported from Wallsend, England

    @virginmedia Everything was working fine till 13.20 and areas started going off but come 14.00 its gone completely. Think loads of folks BrobbeyBand is down

  • clairekitty12
    claire🐱🐾🐾 (@clairekitty12) reported from Gateshead, England

    @virginmedia But do you understand that this is a problem in my area you were aware of ! Said it would be fixed but it hasen't ? It just needs reporting i don't need a tech to my house i beed it to the area

  • VictoriaBarry82
    Victoria barry (@VictoriaBarry82) reported from Sunderland, England

    @virginmedia The link asks me to log in which I do, then it shows me my contract etc, I can either fill a form in for someone to contact me but I’ve did it before or it shows the complaint as been closed

  • pearceswan
    David Pearce (@pearceswan) reported from Blaydon-on-Tyne, England

    @virginmedia I spoke to them the other day they told me that you do not record any time when the broadband drops out only when a customer calls in so please can you get this sorted out thank you

  • geordievillan1
    The Geordie Villan (@geordievillan1) reported from South Shields, England

    3rd dayin a row on hold to @virginmedia to cancel my TV package and again its over 45mins no answer. Shocking customer service like.

  • Deggsytweets
    Deggsy™ (@Deggsytweets) reported from Sunderland, England

    @virginmedia I have to wait 24hrs & call back not only is the red light an issue, the WiFi has now stopped working!

  • didixon74
    LadyDi (@didixon74) reported from Blyth, England

    @virginmedia please can some one contact me about my unresolved complaint. Genuinely worst service I have aver received, want to cancel my contract as I have lost all confidence in your service. Over 4 hours on the phone in the last week and still no further forward. Thanks

  • didixon74
    LadyDi (@didixon74) reported from Ryton, England

    @virginmedia I have a problem with my red button not working for sky sports football not working, how can I get this issue resolved please

  • liamsholder91
    🇺🇦liam sholder #ISTANDWITHUKRAINE🇺🇦 (@liamsholder91) reported from Newcastle upon Tyne, England

    @virginmedia why is my internet not working ne4 8qh please sort it 🙏

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • John48231
    John T (@John48231) reported

    @DeviateDefiant @virginmedia @MoneySupermkt Keep complaining, I got mine down to £30 for 350mb

  • daveyhub
    Daveyhub 🎧 (@daveyhub) reported

    Why is the tv channel 5 so quiet ? @channel5_tv I’m watching through virgin media tv box. Same as Netflix that really quiet too compared to all other channels/apps ? Is it a @virginmedia broadcasting issue ?

  • s1hell
    M (@s1hell) reported

    @trapdoor456 @virginmedia Virgin tried to charge me £240 to cancel my dads service after he DIED, they are s bunch of shysters!

  • trapdoor456
    Berk (@trapdoor456) reported

    @BigBadWolf137 @virginmedia Yeah, 14 day cooling down period 👍

  • daphmc_
    Daph ¹⁶ ³ ³⁰ (@daphmc_) reported

    @Rugby_Scoop @virginmedia Ireland needs to face the facts they’re still rattled since the 2023 WC QF… probably facing the same issues that the head coach has stayed on a fraction too long now and it’s not working. Agreed with Marshy, sort your own issues.

  • MrsGuiltyRage
    Sam ❤️ 🐈 🐘 (@MrsGuiltyRage) reported

    @trapdoor456 @virginmedia Switched in November from BT and we never looked back.

  • jaffajsoh
    christine (@jaffajsoh) reported

    @virginmedia my virgin tv isn’t working. Done everything I’m supposed to do. Do not want to wait 24 hours to see if it’s resolved - I pay for a service I’m not getting. Please help

  • HonestJ89478453
    Honest John (@HonestJ89478453) reported

    @EoinLenihan Virgin Media promoted by FFG without public consultation to status of a Public Broadcasting Co Should not be allowed on X to use an a/c when reporting on a news incident eg. Skerries brawl which denies the public to make comment When they allow only selected accounts reply

  • Shifty_
    Shifty (@Shifty_) reported

    @DeviateDefiant @MoneySupermkt Welcome to Virgin Media, in this house was the same been with them since NTL days and still had better deals for new customers over there loyal paying customers so we switched to Sky. i have to say from my experience had 0 issues.

  • KingBerty1992
    Robert Walker (@KingBerty1992) reported

    @DeviateDefiant @virginmedia @MoneySupermkt I went to FTTP and had no end of issues with it switched back to virgin after the cut off however i had to do it as a new customer my wife for me to get that said deal same house same last name and thats how i got around it do it every year now ball ache but saves you thousands