Virgin Media outages and service status in Boldon Colliery, England

Problems in the last 24 hours in Boldon Colliery, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Boldon Colliery, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Boldon Colliery, England

The most recent Virgin Media outage reports came from the following cities: South Shields, Newcastle upon Tyne, Wallsend, Gateshead, North Shields, Jarrow, Whitley Bay, Sunderland, Blaydon-on-Tyne, Washington, Durham, Borough of North Tyneside, Chester-le-Street, and Seaham.

City	Problem Type	Report Time
South Shields	TV	20 hours ago
Newcastle upon Tyne	Internet	22 hours ago
Newcastle upon Tyne	TV	2 days ago
Wallsend	TV	4 days ago
Newcastle upon Tyne	TV	4 days ago
Newcastle upon Tyne	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Boldon Colliery, England

Latest outage, problems and issue reports in Boldon Colliery and nearby locations:

• 
  Craig Smart 💙 (@CraigSmartUN) reported 7 seconds ago from Gateshead, England

  @virginmedia Hi spoke to Customer services was told IT would get email sent out to me. 3 days later still no email to verify my email address so I can log into my online account.

• 
  Carl Walsh (@Carl_Walsh33) reported 47 seconds ago from Wallsend, England

  @virginmedia Just realised this is the first post in a year!! Had your broadband gone down?

• 
  Michael Taylor (@mickeywhizz) reported 1 minute ago from Newburn, England

  @markcatchlove @virginmedia Pleased it’s not just me Mark. It really pee’s me off the contempt with which they treat their existing, loyal customers, some of whom have remained loyal since the days when they were Telewest. #newcustomersonly

• 
  LadyDi (@didixon74) reported 8 minutes ago from Blyth, England

  @virginmedia please can some one contact me about my unresolved complaint. Genuinely worst service I have aver received, want to cancel my contract as I have lost all confidence in your service. Over 4 hours on the phone in the last week and still no further forward. Thanks

• 
  EmSatch (@EmSatch) reported 8 minutes ago from South Shields, England

  @virginmedia Continual issues with the credit agreement email not arriving (and yes I checked junk!) It took a webchat and 3 calls to get anywhere near resolving this. Had my dad in his 70s in tears at the stress. I do have to say after almost 2hrs on the phone today we finally 1/

• 
  Bob Scott (@scotty8461) reported 17 minutes ago from Shiremoor, England

  @virginmedia more disgustingly slow speeds in NE27

• 
  liam sholder (@liamsholder91) reported 18 minutes ago from Newburn, England

  was in my old home for 2 year with @virginmedia never had any problems now moved into my new home TV gone off gotta wait 5 days for it foxed broadband keeps dropping NOT GOOD I know we all have teething problems bit this is complete joke

• 
  liam sholder (@liamsholder91) reported 18 minutes ago from Newcastle upon Tyne, England

  @virginmedia sorry for the late reply I smashed my phone I phoned customer service and I'm still waiting for someone to phone me iv had NO TV for about 15 days now

• 
  Trid (@TrevorRidley) reported 20 minutes ago from Whitley Bay, England

  @Designer_Ross @SkyHelpTeam @virginmedia Yeah that’s the issue I’ve come across . Slow download speeds but always reported at just above the payment threshold. It’s got worse recently

• 
  Real Gaz on a proper bike #fbpe (@gazza_d) reported 21 minutes ago from South Shields, England

  @_MMaritima @virginmedia Wired speed test would be to isolate between a wireless problem or the connection in. Router might be shielded which would kill signal. Make sure other electronics aren't too close. I can ruin my wireless if I put router on top of my TiVo box

• 
  Victoria barry (@VictoriaBarry82) reported 21 minutes ago from Sunderland, England

  @virginmedia She’s sent me a service receipt out

• 
  Stu (@tenchylad) reported 26 minutes ago from Sunderland, England

  @virginmedia why is your self service so poor please. Unable to resolve the fault that I have on my service for 2 days now. No one to speak to and the website is abhorrent in terms of customer experience and engagement. Endless loop of bad requests within the servers you use too

• 
  Sam (@purplelime) reported 29 minutes ago from South Shields, England

  @virginmedia I didn’t get the opportunity to call yesterday, but I noticed last night that it’s working again. There was nothing mentioned on service page (not unusual) but there must’ve been a fault that was eventually fixed.

• 
  David Pearce (@pearceswan) reported 30 minutes ago from Blaydon-on-Tyne, England

  @virginmedia I know my line is spoofed, when an incoming call from a foreign country is giving out I’m not wrong number as I’m being spoofed I am technically aware of this I used to provide support for a very large telecommunications company

• 
  Mr Smoggie (@PaulCraig24) reported 35 minutes ago from Whitley Bay, England

  @virginmedia my Mam has been trying to sort her mobile out today. As she can’t remember her password or security answer, she has been unable to access her account to cancel it. Can you let me know what she can do?

• 
  🦦 Helen (@vitosauras) reported 36 minutes ago from Gateshead, England

  You lot need to sort yourselves out, Internet going down around midnight for the past few days yet you charge the earth @virginmedia

• 
  claire🐱🐾🐾 (@clairekitty12) reported 45 minutes ago from Gateshead, England

  @virginmedia I did the online thing before contacting u it says needs a tech . But it doesnt it needs your outage fixed .

• 
  Paul Jukes A874036 (@UnicornRunning) reported 46 minutes ago from South Shields, England

  @virginmedia The Hub is in modem mode connected to a separate wireless router as the Hub's WiFi has been poor since we got it, so technically it's a wired connection. Router's connection is lost when it drops so no devices can connect wirelessly. Has been stable for about 3 hours now.

• 
  Carl Walsh (@Carl_Walsh33) reported 53 minutes ago from Wallsend, England

  @virginmedia I look forward to the money off the bill for the issues.

• 
  Victoria barry (@VictoriaBarry82) reported 58 minutes ago from Sunderland, England

  @virginmedia The link asks me to log in which I do, then it shows me my contract etc, I can either fill a form in for someone to contact me but I’ve did it before or it shows the complaint as been closed

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stuart Prior (@StuartJPrior) reported 9 minutes ago

  @virginmedia are you aware of any outages in the WN5 area or with your servers on the blueyonder accounts? My emails went down around 2 hours ago?

• 
  Máire 🇮🇪 (@mochara57) reported 12 minutes ago

  @griptmedia @Ireland2020 On Virgin Media’s Tonight Show, I watched the host squirm & desperately try to silence Ben Scallan the moment he had the audacity to mention beheadings, you know, actual brutal realities happening on our streets. Classic MSM playbook, when the truth crashes the narrative, just deflect, disrupt & desperately compare apples to oranges. State-funded media has never looked more fragile, pathetic & exposed. 🇮🇪

• 
  🍉 (@jedbee_2021) reported 13 minutes ago

  @virginmedia down sort it out please No Internet means I can’t do no work and no work means I won’t get paid !!

• 
  Professor Keyboard (@jjunglejim) reported 14 minutes ago

  @virginmedia @evo5797 Being in the feedback department of virgin media customer services must take unimaginable levels of fortitude.

• 
  LP (@____LP____) reported 16 minutes ago

  Internet down all da long. Googled @virginmedia to check the status of internet in my area. The AI answer took me directly to a page that said I've missed a payment with a button to pay. Might want to do something about that, Virgin...

• 
  Howard (@HOWARD301483152) reported 16 minutes ago

  Thank you virgin media for selling the phone network to 02 one of the worst phone companies in the world brain dead customer service stay well clear people

• 
  Taz (@AppleTerence) reported 23 minutes ago

  @gblondon1 @skytv @virginmedia Believe Virgin are just a bad after the initial contract.

• 
  Sean Pearson (@soapyrct) reported 26 minutes ago

  @gblondon1 @skytv @virginmedia I would rather have no Internet or TV than go with Virgin! Probably the worst company in the UK (and India) but hope you get no issues!

• 
  FordPrefect (@fp2072) reported 28 minutes ago

  @virginmedia Shocking service , told you'd call to discuss offers , no one does, I then get a call from the complaints team that I can't take so they say they'll call back and they don't either

• 
  ruanotblind (@EddieDunne43889) reported 32 minutes ago

  @griptmedia Yep he's right its rte its newstalk its Virgin media its every ******* msm network in Ireland, bauer media group the whole lot are ****. That's why we are here.