Virgin Media outages and service status in Boldon Colliery, England

Problems in the last 24 hours in Boldon Colliery, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Boldon Colliery, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Boldon Colliery, England

The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Chester-le-Street, Gateshead, Sunderland, Wallsend, Durham, Washington, South Shields, North Shields, Whitley Bay, and Hebburn.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	9 hours ago
Newcastle upon Tyne	Internet	10 hours ago
Newcastle upon Tyne	Internet	1 day ago
Newcastle upon Tyne	Total Blackout	2 days ago
Chester-le-Street	Total Blackout	2 days ago
Gateshead	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Boldon Colliery, England

Latest outage, problems and issue reports in Boldon Colliery and nearby locations:

• 
  Pete Irving (@ZicoPete) reported 2 minutes ago from Sunderland, England

  @virginmedia No, tried 3 times on hold for 20 minutes then cut off by agents without saying a word. After checking other responses I can see this has been the issue either other customers.

• 
  Steve Dey (@Stevedey) reported 4 minutes ago from Newburn, England

  @GingesLife @virginmedia Honestly mate it’s a joke! Just paid the bill yesterday and now the cheeky buggers can’t even provide the service they charge us so much for.

• 
  Alvin TX Fernandez (@allymcgeorge) reported 8 minutes ago from Whitley Bay, England

  @virginmedia hi I need to cancel an engineer appointment but clearly you've made this difficult to do. Any thoughts?

• 
  Steph. (@stephwales_) reported 9 minutes ago from Gateshead, England

  @virginmedia That was the original issue, the main thing outside was flooded and corroded (affecting 6 customers in street), so the network team I think came and fixed that, we've had 1 week of working service until today.

• 
  liam sholder (@liamsholder91) reported 10 minutes ago from Newcastle upon Tyne, England

  @virginmedia what's going on still nothing no data no phone service nothing sort it out

• 
  David Pearce (@pearceswan) reported 10 minutes ago from Newcastle upon Tyne, England

  @virginmedia If there is any tools that you can suggest I use to solve my issue it will be greatly appreciated, I don’t mean to mean in your position but I just would like to know exactly what you can do SHAW at the end of the day I’m assuming you’re going to tell me to go to technical help

• 
  claire🐱🐾🐾 (@clairekitty12) reported 13 minutes ago from Gateshead, England

  @virginmedia I would like to know how my broadband and tv are still broken after the outage ? It saying theres a connection issue on both broadband and tv . Tv error c139 ...i dont understand why my fault cant be logged as the origanal not being fixed

• 
  Georgina McGowan (@seldomseenkid16) reported 13 minutes ago from Gateshead, England

  @virginmedia can you help with my phone services not currently working

• 
  claire🐱🐾🐾 (@clairekitty12) reported 13 minutes ago from Gateshead, England

  @virginmedia But do you understand that this is a problem in my area you were aware of ! Said it would be fixed but it hasen't ? It just needs reporting i don't need a tech to my house i beed it to the area

• 
  NETheatreGuide (@NETheatreGuide) reported 23 minutes ago from Walker Gate, England

  Time for the @virginmedia renewal. They want to hike the price. We want a new reliable WiFi box which they promised but didn't deliver last time. To be honest @BT is looking attractive as they may improve the signal around the house.

• 
  Victoria barry (@VictoriaBarry82) reported 30 minutes ago from Sunderland, England

  @virginmedia The link asks me to log in which I do, then it shows me my contract etc, I can either fill a form in for someone to contact me but I’ve did it before or it shows the complaint as been closed

• 
  Steph. (@stephwales_) reported 30 minutes ago from Gateshead, England

  @virginmedia everything else is working except kids channels 712 to 717, W02 error. No other channel issues or broadband, done all the standard resets, unplugged at mains etc. Do I need to call to have this resolved? TV guide just says 'to be announced' Everything else is fine.

• 
  Stu (@tenchylad) reported 31 minutes ago from Sunderland, England

  @virginmedia why is your self service so poor please. Unable to resolve the fault that I have on my service for 2 days now. No one to speak to and the website is abhorrent in terms of customer experience and engagement. Endless loop of bad requests within the servers you use too

• 
  Phil Robinson (@Ne31phil) reported 35 minutes ago from Hebburn, England

  @virginmedia please advise Reduced mobile signal in the NE31 area. The signals were fine until a couple of months ago. previously had 4g I now mainly get E or sometimes 3G this is an issue due to my elderly mother-in-law being in hospital and now very poor signal in their home

• 
  Paul Jukes A874036 (@UnicornRunning) reported 35 minutes ago from South Shields, England

  @virginmedia The Hub is in modem mode connected to a separate wireless router as the Hub's WiFi has been poor since we got it, so technically it's a wired connection. Router's connection is lost when it drops so no devices can connect wirelessly. Has been stable for about 3 hours now.

• 
  liam sholder (@liamsholder91) reported 36 minutes ago from Newcastle upon Tyne, England

  @virginmedia can you help me please everytime I try to log in the virgin media app on my mobile account it's logs me off all the time why ?

• 
  🇺🇦liam sholder #ISTANDWITHUKRAINE🇺🇦 (@liamsholder91) reported 44 minutes ago from Newcastle upon Tyne, England

  @virginmedia why is my internet not working ne4 8qh please sort it 🙏

• 
  Pete Irving (@ZicoPete) reported 53 minutes ago from Sunderland, England

  @virginmedia what channels do I need to go down for a stable connection check in my area, two days in a row internet keeps dropping not ideal when working from home. Thanks.

• 
  Mr Smoggie (@PaulCraig24) reported 54 minutes ago from South Shields, England

  @virginmedia She has tried but every time they say they can’t help if she hasn’t got her password! Can I chat to someone about this as there are personal issues. I understand that this may be difficult as it is not my account. Thanks

• 
  Bob Scott (@scotty8461) reported 55 minutes ago from Shiremoor, England

  @virginmedia more disgustingly slow speeds in NE27

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chib Ma Nib (@chibmanib) reported 6 minutes ago

  @virginmedia Gonna have to call cos the service checker doesn't help at all

• 
  bob cain (@bobcainffc1971) reported 8 minutes ago

  Very angry this morning after receiving a call allegedly from @virginmedia threatening to switch off my cable TV. Assuming it is a scam but if not it is a disgrace which @Ofcom should stop. Had my current TIVO box for 9 years and been a cable customer for 30 years.@danfrancis02

• 
  Chris Ohanians (@COhanians) reported 9 minutes ago

  @virginmedia genuinely shocked and appalled by virgin leaving my 80 year old father in law without broadband for a week. No o2 signal so was uncontactable by family fo such a vulnerable adult. We live a couple of miles from him and we had intermittent broadband too. I went online

• 
  Brian Geekie (@geekiebrian) reported 9 minutes ago

  @virginmedia I’m still locked out of my virginmedia account after waiting 15 working days for resolution of this problem

• 
  Asa McGrath (@amcgrath1uk) reported 13 minutes ago

  Well done @virginmedia . No internet or TV all day. Gone from saying it’s a known problem to saying it’s an issue our end. Nope. Bet the engineer who’s coming Wednesday won’t be needed as it’ll be miraculously fixed by then

• 
  G.Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿 가일 🇰 K Drama Addict 🥰 (@theamayzingmrsM) reported 14 minutes ago

  @virginmedia im a new customer i was lead to belive a engineer would be installing broadband now i have a old telewest socket the cable that I am supposed to plugg in won't fit now where cable is supposed to go has that to be unscrewed ? I have no service or WiFi tia gail

• 
  Jools (@Jools_Orca) reported 18 minutes ago

  @lsrlinda I’m pretty sure many have struggled with very poor English or a similarly strong accent. My neighbour is hard of hearing and swapped Virgin Media for BT due to such struggles.

• 
  Sue Rouse💙 🇺🇦 (@rouse_sue) reported 19 minutes ago

  @virginmedia your customer service is appalling. Keep being given the run around and no action. Hate to do it this way.

• 
  Bish Limbu (@bish_limbu) reported 22 minutes ago

  Thank you Virgin Media for upgrading my hub … for spotting issues with my old one unilaterally, and doing all for free!

• 
  Ash Tray Ashman🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪 (@spudbishop666) reported 23 minutes ago

  @AlexMacLeod9 @virginmedia Mines only £38 , a month basic TV and broadband.. it's been good ngl.. Just customer service is appalling