Virgin Media outages and service status in Whitley Bay, England

Problems in the last 24 hours in Whitley Bay, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitley Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Whitley Bay, England

The most recent Virgin Media outage reports came from the following cities: Wallsend, Newcastle upon Tyne, Gateshead, South Shields, Blyth, North Shields, Jarrow, Whitley Bay, Sunderland, Blaydon-on-Tyne, Washington, Borough of North Tyneside, and Bedlington.

City	Problem Type	Report Time
Wallsend	TV	2 days ago
Newcastle upon Tyne	TV	2 days ago
Newcastle upon Tyne	Internet	2 days ago
Gateshead	Internet	3 days ago
Newcastle upon Tyne	Internet	4 days ago
Newcastle upon Tyne	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Whitley Bay, England

Latest outage, problems and issue reports in Whitley Bay and nearby locations:

• 
  David Pearce (@pearceswan) reported 31 seconds ago from Blaydon-on-Tyne, England

  @virginmedia I know my line is spoofed, when an incoming call from a foreign country is giving out I’m not wrong number as I’m being spoofed I am technically aware of this I used to provide support for a very large telecommunications company

• 
  🦦 Helen (@vitosauras) reported 2 minutes ago from Gateshead, England

  @virginmedia It's not a problem at my end, and it's not just me affected. Have you really not noticed a flurry of people saying the same thing? I know people in different areas of the UK who have the same problems at the same times.

• 
  Mr Smoggie (@PaulCraig24) reported 12 minutes ago from South Shields, England

  @virginmedia She has tried but every time they say they can’t help if she hasn’t got her password! Can I chat to someone about this as there are personal issues. I understand that this may be difficult as it is not my account. Thanks

• 
  David (@Dave_is_Elvis) reported 13 minutes ago from Boldon Colliery, England

  @virginmedia checked your outage tracker and says all services good on the area. Been without internet for nearly an hour. What is going on?

• 
  Scott Noble (@ScottN1504) reported 17 minutes ago from Newcastle upon Tyne, England

  Has anyone ever sent anything back to virgin media before? Need some help if possible

• 
  Victoria barry (@VictoriaBarry82) reported 20 minutes ago from Sunderland, England

  @virginmedia Yes spoke to a member of the team, we have been having issues with our wifi. She offered to send another booster & cable out free off charge. Available on our contract. I’ve just received email to say my payments are going up to £60!!

• 
  Adam Appleby (@adamappleby) reported 20 minutes ago from Sunderland, England

  @virginmedia seems your Cs WhatsApp is broken, can anyone one reactivate my WiFi pod?

• 
  Sam (@purplelime) reported 24 minutes ago from South Shields, England

  @virginmedia I was told to log into the Myo2 app to change it myself, but I have been sent no login details and of course if the email address is incorrect it won’t be recognised if I try to register. O2 said we would receive texts with updates on number port timeline but had no communication

• 
  Carl Walsh (@Carl_Walsh33) reported 25 minutes ago from Wallsend, England

  @virginmedia Just realised this is the first post in a year!! Had your broadband gone down?

• 
  The Geordie Villan (@geordievillan1) reported 25 minutes ago from South Shields, England

  3rd dayin a row on hold to @virginmedia to cancel my TV package and again its over 45mins no answer. Shocking customer service like.

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 28 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  Steve Dey (@Stevedey) reported 29 minutes ago from Newburn, England

  @GingesLife @virginmedia Honestly mate it’s a joke! Just paid the bill yesterday and now the cheeky buggers can’t even provide the service they charge us so much for.

• 
  Paul Jukes A874036 (@UnicornRunning) reported 32 minutes ago from South Shields, England

  @virginmedia This appears to be a known issue on your forums (phantom calls) but we refuse to be charged for the visit. Also waiting for a WhatsApp for over an hour because the direct debit still has his late wife's name on account after 7+ years, & we can't change it online (same acc no.).

• 
  Paul Corney (@Corney77) reported 35 minutes ago from Choppington, England

  @virginmedia disgusting customer service once again. No manage to take a call to help fix another problem with our service. Can someone please contact me to help

• 
  Sam (@purplelime) reported 37 minutes ago from South Shields, England

  @virginmedia No help needed, thanks - just praising the deal I was given last night 🙌

• 
  Gary Nolan (@gaznolan) reported 44 minutes ago from Mitford, England

  @virginmedia Ridiculous service from your team in Manilla. Both Joy & Brian telling me I wasn't able to pass security because I couldn't tell them my next bill date as the package/contract is ended even after telling them my normal date and all other DP information

• 
  Paul Jukes A874036 (@UnicornRunning) reported 44 minutes ago from South Shields, England

  @virginmedia Nothing reported when I checked before tweeting. Seems to have stabilised for now but must've dropped 15-20 times in the last 48h. No faults were reported on the site when my father-in-law had a complete loss of service a couple of months ago, but it was reported on the helpline.

• 
  Steph. (@stephwales_) reported 45 minutes ago from Gateshead, England

  A week of no issues after a month of next to no tv and now it starts all over again. I have sound and the guide but just a black screen on every channel. So glad my contract is up, deffo going to be leaving this time. Waste of time and money!!!!! @virginmedia

• 
  Cameron Ross (@pumbingchap) reported 54 minutes ago from Newcastle upon Tyne, England

  @virginmedia Well that was a pointless exercise reaching out to yourselves. Just proves once again what a load of rubbish Virgin is…. #virginmedia #garbage #dailymirror

• 
  Steph. (@stephwales_) reported 57 minutes ago from Gateshead, England

  1 whole week without any @virginmedia, months of signal issues. Engineer has gone out of his way but having to continually wait. Hopefully the engineer booked for tomorrow turns up and replaces my now faulty equipment.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jeanette (@missjnyc1) reported 5 minutes ago

  @virginmedia disgusting service by your company. Have waited 4hrs for the technician who was booked on Friday night to turn up to fix our broadband. We had the 4-7pm slot today, they never turned up no phone call or anything. 1/2

• 
  Dave Warrilow (@argyledavros) reported 9 minutes ago

  @vriginmeditif @virginmedia these appear to be impersonating. Your customer service is bad enough as it is.

• 
  JHenderson (@j_henderson__) reported 9 minutes ago

  @virginmedia since 9.15pm yesterday we’ve been without tv & internet, now they’ve just text saying 2pm tomorrow to be fixed. Nearly 2 days to fix an issue is disgraceful customer service. Again we’ll be looking to switch to Sky or BT. Virgin Media are useless.

• 
  Sam Rees (@SamReesO) reported 12 minutes ago

  @virginmedia @fluffybubbles73 Your poor customer care team - can yiu help with that? Bring it back to the UK and provide full training and tools to do their job?

• 
  Hibernian (@EmbrayHotay) reported 12 minutes ago

  Virgin Media shyte TV is a joke. You'd be convinced the issue was Elon Musk, and not the beheading.

• 
  Ian Lewis (@IanLewis299) reported 12 minutes ago

  @virginmedia Are your call centre staff incentivised to handle complaints? I've just had someone raise a complaint and resolve it, despite me telling them explicitly I did not want a complaint resolved. Seems sketchy.

• 
  Emily Atkins (@bahallathegreat) reported 12 minutes ago

  @virginmedia guys come on sat and the internet is down what’s going on this keeps happening every other week. I know the weather is bad but I pay good money I think I’ll have to go back to bt when contracts over

• 
  Rebecca Réva (@AvaniEbony666) reported 13 minutes ago

  @virginmedia sort out your services! Your boss is a lazy lying twonk that doesn't give a crap for poor quality!!! I hope other wifi providers have got better offers for me!!!!

• 
  RM argyrim.bluesky.social (@ArgyriM) reported 17 minutes ago

  @Lulette5772 @virginmedia Very bad @virginmedia The opposite of customer centric (customer abusive ?)

• 
  Joe Parkinson (@Joeparki) reported 22 minutes ago

  @virginmedia can you confirm if broadband is down in WN3 area?