Virgin Media Outage Report in Whitley Bay, Borough of North Tyneside, England
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The latest reports from users having issues in Whitley Bay come from postal codes NE26.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitley Bay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitley Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Whitley Bay, Borough of North Tyneside, England
The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, South Shields, Gateshead, Sunderland, Whitley Bay, Bedlington, Wallsend, North Shields and Borough of North Tyneside.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
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| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Whitley Bay, England
Latest outage, problems and issue reports in Whitley Bay and nearby locations:
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Peter stephenson
(@Peterst06328885) reported
from
Walker Gate, England
@virginmedia i cannot get to contact anyone as i cannot remember what my original email and password was ,so i cannot log in to my virgin media app ,i have two different virgin sets but both hand sets are not working properly ,i have changed batteries but still have issues
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helen rafferty 🌹
(@justraffers) reported
from
Newcastle upon Tyne, England
For the umpteenth time this week @virginmedia WiFi has cut out. This time 15 mins before end of film. Apparently no service issues in my area 🙄 #virginmediasucks
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lee major
(@MajorManor) reported
from
Newcastle upon Tyne, England
@virginmedia Got no Wi-Fi Have you got a problem with your Wi-Fi in NE15 Newcastle upon Tyne it is on and off and up and down more than a prostitutes knickers
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Paddy R
(@paddyrat) reported
from
Blaydon-on-Tyne, England
Today’s world-beating abysmal customer service is provided by... @virginmedia for the second time this week! 👏🏼👏🏼
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Christopher Walton
(@wal_tastic) reported
from
Wallsend, England
@virginmedia why is it again my WiFi not working but my current status saying everything if fine!
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alice✨
(@alicen0rt0n) reported
from
Washington, England
please @virginmedia i have a deadline tomorrow don’t go down on me now 😭😭😭😭
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Earl Nicholson
(@Earlosnicho) reported
from
Blaydon-on-Tyne, England
@virginmedia @MTVMusicUK Wish your customer services staff could answers customers and solve issues as much or as quick as you advertise on social media #poorservice #buffer #noconnection #groundhogday
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Chris
(@iamchrissharp) reported
from
Washington, England
@virginmedia all I want to do is cancel my tv and phone services and keep broadband but there’s no options to downgrade online only upgrade and I refuse to pay £94 per month
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Jayne Cook
(@jayneecook) reported
from
Whitley Bay, England
@virginmedia have had awful connection today and yesterday for the 3rd time in as many weeks. Impossible to work from home - it’s actually embarrassing for me.
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Helen Freeman
(@HelenWFreeman) reported
from
Whitley Bay, England
@virginmedia what’s the crack with the horrendous service for the internet today, every 10 minutes rebooting the router
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laura
(@mygirlsmyworldx) reported
from
Newburn, England
@paul85uk @LivelyLot @virginmedia My wifi connection with Sky has been very hit and miss but the Sky Customer service is brilliant and prices are much better
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Gilbert Corrales
(@samiq) reported
from
Gateshead, England
So not only I don’t have internet on @virginmedia but the site to check my account is also down and doesn’t allow me to sign in. Customer Center only starts working at 8am 😔
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Howard Walker
(@1HowardWalker) reported
from
Walker Gate, England
Broadband from @virginmedia down in NE7 area
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helen rafferty 🌹
(@justraffers) reported
from
Newcastle upon Tyne, England
Still not back on @virginmedia any ideas when service will resume
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Marc
(@MarcusRoberts13) reported
from
Morpeth, England
@robhinds @mark395625 @virginmedia It’s always baffled me how existing customers don’t get decent deals when you’re showing loyalty by staying with them. It’s the same with all utilities and when they say you have to CALL to cancel it turns into a nightmare
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Robert Richardson
(@Rob259) reported
from
Whitley Bay, England
@virginmedia how come we can have WiFi on a fcking plane these days, but I can’t go upstairs to my bathroom n keep a signal !!!!!
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chefstevennorman
(@chefstevennorm1) reported
from
Gateshead, England
@virginmedia your wifi is down again
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Jake Fossey
(@fossdog_) reported
from
Stanley, England
@virginmedia Netflix & amazon is not working on my virgin box
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Earl Nicholson
(@Earlosnicho) reported
from
Blaydon-on-Tyne, England
@virginmedia why you bullshitting everyone you have serious concerns with your broadband at the moment I’m following all customer services advice and myn still isn’t working even your media connect app is down!! #sortit
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StuT
(@tenchylad) reported
from
Sunderland, England
Hi @virginmedia spent almost 4 hours on live chat today to get a simple problem resolved and still didnt get resolved , very poor service @skytv or @TalkTalk are you in need of a new customer please.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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wendy
(@wendy08858359) reported
@virginmedia I’ve been trying to contact someone for 2 days now! My internet speed has been terrible since Dec. Today I have had constant drip outs and I’ve had to go into the office - this needs sorting please!!!!!!!
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Paul Stack
(@stack72) reported
Them: Sir we are calling regarding you BT internet Me: I don't use BT Them: All UK services use BT Me: I think you are incorrect here Them: Vodafone, sky, talk talk all use BT Me: I use virgin media Them:..... <hang up>
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Ayurveda TV
(@loveayurvedatv) reported
@virginhelp @Virgin @virginmedia Thanks. Problems with Virgin’s service began in October 2019. I need an engineer to come out please
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CINba
(@darthton) reported
@virginmedia Not sure. Connection is on and off for laptops this afternoon, despite turning phones onto data and restarting. Presume it’s just a continuation of the network still unable to deal with mass WFH
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AmandasAbode
(@amandamcvey02) reported
@virginmedia Hello no I am still waiting for someone to help me months later. I bet if I stopped paying I would get a response.
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Jill McElvaney
(@JillMcelvaney) reported
@virginmedia @virginmedia Planned maintenance meant our Internet was off yesterday, letter said it would be back on by 5pm, its still off! 32 hours and its still off! Can't get through on the phone to customer services, website is no help whatsoever. I can't do my job!
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Dan Dwyer
(@dannydwye_r) reported
@virginmedia No its quite alright, I spent 3 hours on hold to eventually get through to your sales department. Almost as much time as you needed to reply. And my problem isn't fixable. Interesting that you can't unthrottle mobile network speeds under any circumstances?
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Carolyn McCleary
(@cemccleary72) reported
@virginmedia I have obviously done all that and I'm not paying for additional equipment and packages when I pay over £30a month & never had issues previously.
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Wayne Derrick
(@WD_PeWe) reported
Spent 40+ minutes on the phone to @virginmedia trying to upgrade service only to be put on hold and then cut off! Im not even able to reach them back due to the line being constantly engaged. Frustrating!
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claire tango loving b
(@claireb9006) reported
@virginmedia Phone lines closed with no info on opening times. Service issues for 3 days and cannot report. The BOT is useless and asking for a call back achieves nothing.