Virgin Media outages and service status in Whitley Bay, England

Problems in the last 24 hours in Whitley Bay, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitley Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Whitley Bay, England

The most recent Virgin Media outage reports came from the following cities: North Shields, Newcastle upon Tyne, Sunderland, Blaydon-on-Tyne, Washington, Borough of North Tyneside, Gateshead, Wallsend, South Shields, Jarrow, and Bedlington.

City	Problem Type	Report Time
North Shields	TV	5 hours ago
Newcastle upon Tyne	Internet	12 hours ago
Newcastle upon Tyne	Internet	20 hours ago
Newcastle upon Tyne	Internet	1 day ago
Newcastle upon Tyne	Internet	2 days ago
Sunderland	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Whitley Bay, England

Latest outage, problems and issue reports in Whitley Bay and nearby locations:

• 
  Sam (@purplelime) reported 4 minutes ago from South Shields, England

  @virginmedia I’m signed in but I see no option to test the landline. I clicked on ‘fix landline’ but that just sent me back to the main menu page.

• 
  CazzaW (@CazzaW) reported 7 minutes ago from Walker Gate, England

  Wakey wakey @virginmedia shoddy service not to update a LOT of the UK on broadband problems

• 
  liam sholder (@liamsholder91) reported 8 minutes ago from Newcastle upon Tyne, England

  @virginmedia I'm definitely filein complaint 15 days without no TV and 2 kids is really hard work its either that or I'll go with someone else

• 
  Steph. (@stephwales_) reported 16 minutes ago from Gateshead, England

  Why can't @virginmedia ever just be straight forward? Absolute joke. Problem after problem.

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 17 minutes ago from South Shields, England

  @virginmedia broadband down??? Ne34????

• 
  Mazza 66 (@66_mazza) reported 17 minutes ago from Newcastle upon Tyne, England

  @virginmedia 4 hrs of drivel,inane quedtions 5 TIMES I'VE PROVIDED SECURITY,5 plus hours now,no more,your latest un helpful operator is now asking about moving house WHAT???? I want out ASAP,my god no wonder you amateurs get bad press,Im actually questioning their ability to even read????

• 
  David Pearce (@pearceswan) reported 19 minutes ago from Blaydon-on-Tyne, England

  @virginmedia I’m on phone to VCC,29 mins,line being SPOOFED,GETTING SCAM CALLS, daily,,advisor just cut me off,am vulnerable customer,disabled,agent not understand,what I. Talk about,amazing naff service 23 years a customer

• 
  Phil Robinson (@Ne31phil) reported 21 minutes ago from Hebburn, England

  @virginmedia please advise Reduced mobile signal in the NE31 area. The signals were fine until a couple of months ago. previously had 4g I now mainly get E or sometimes 3G this is an issue due to my elderly mother-in-law being in hospital and now very poor signal in their home

• 
  Bob Scott (@scotty8461) reported 23 minutes ago from Shiremoor, England

  @virginmedia more disgustingly slow speeds in NE27

• 
  Bob Scott (@scotty8461) reported 24 minutes ago from Shiremoor, England

  @virginmedia disgusting slow speeds AGAIN in NE27 Cant wait for my contract end

• 
  Karl Ward (@Look_North) reported 35 minutes ago from Whitley Bay, England

  @virginmedia I dread clicking that link. I fear being sucked down the rabbit hole of Ai customer service bots where I eventually give up until I'm exasperated by the next monthly bill increase.

• 
  Sam (@purplelime) reported 38 minutes ago from South Shields, England

  @virginmedia can you let me know if are there any problems with landline in the NE34 area? Can’t make or receive calls, not sure how long it’s been this way. Your status page says all services are fine. Thanks.

• 
  emma (@ema_neale) reported 43 minutes ago from Sunderland, England

  @virginmedia Thanks for your reset help earlier it worked, unlike waiting 10 hrs for someone to finally respond to me again via WhatsApp. I was told that there were no offers for current customers yet your website states otherwise!

• 
  Alvin TX Fernandez (@allymcgeorge) reported 43 minutes ago from Whitley Bay, England

  @virginmedia hi I need to cancel an engineer appointment but clearly you've made this difficult to do. Any thoughts?

• 
  liam sholder (@liamsholder91) reported 45 minutes ago from Newcastle upon Tyne, England

  @virginmedia @virginhelp what the hell is going on I don't have any data no phone calls nothing help please got use my home internet

• 
  David (@Dave_is_Elvis) reported 46 minutes ago from Boldon Colliery, England

  @virginmedia checked your outage tracker and says all services good on the area. Been without internet for nearly an hour. What is going on?

• 
  🦦 Helen (@vitosauras) reported 47 minutes ago from Gateshead, England

  You lot need to sort yourselves out, Internet going down around midnight for the past few days yet you charge the earth @virginmedia

• 
  Carl Walsh (@Carl_Walsh33) reported 50 minutes ago from Wallsend, England

  @virginmedia Everything was working fine till 13.20 and areas started going off but come 14.00 its gone completely. Think loads of folks BrobbeyBand is down

• 
  Keith Dawson (@KeithRwc) reported 54 minutes ago from Washington, England

  Looks like @virginmedia are again trying to take Netflix payment that should already be included in my Volt. This is disgusting behaviour having already spoke to them previously!! Anyone else having similar issues?

• 
  claire🐱🐾🐾 (@clairekitty12) reported 58 minutes ago from Gateshead, England

  @virginmedia I would like to know how my broadband and tv are still broken after the outage ? It saying theres a connection issue on both broadband and tv . Tv error c139 ...i dont understand why my fault cant be logged as the origanal not being fixed

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon Dwinder (@Sidwinder75) reported 6 minutes ago

  @Benleo @virginmedia Seriously, just cancel that crap.

• 
  Frantique- Starmer's dad made a Tool. Vote Reform. (@Frantique4) reported 8 minutes ago

  @Benleo @virginmedia Virgin cancelled one of my email addresses (low usage). They won't admit they did. I'd already paid a techie to sort 'my' problem. He also phones them on my behalf because I don't understand their lovely accents when I do it. Still no email & no word from Virgin despite promises.

• 
  David (@blueboy2710) reported 10 minutes ago

  @mark_wootten Try Virgin Media, just as bad if not worse

• 
  Carrie (@IamCarrieagain) reported 11 minutes ago

  @virginmedia No, you absolutely don't understand. Leave me alone. Maybe I will be well enough at some point in the future to sort this. Maybe not. Your treatment of disabled people and your withholding of key information to a customer is disgusting. I'm cut off now, thanks.

• 
  Teresa 💜 (@Terristarfish) reported 13 minutes ago

  @Benleo We left @virginmedia as they had such poor customer service!

• 
  K D (@kevdev83) reported 17 minutes ago

  @virginmedia Any idea why my Internet is so crap today on the wirral literally dropping out constantly and it's the holidays the kids are going mad

• 
  Mia (@LondonMum2025) reported 18 minutes ago

  @Benleo @virginmedia I’m having the same issues with them

• 
  Adrienne Ayres (@adrienne_ayres) reported 19 minutes ago

  @virginmedia Dear Virgin I have no WiFi. Please help. I thought full fibre would put an end to a rubbish WiFi I also cannot make your app accept my account reference number or area reference number

• 
  (((Tim from Radio Clash))) 🌈 🏳️‍🌈💛🤍💜🖤 (@radioclashblog) reported 20 minutes ago

  Sadly we are still last mile copper here, no Community/Open Reach fibre yet but we do have Virgin Media (old cable)... Yes I know...but I suspect support will be as **** like nearly all of them now....if Plusnet wasn't dropping phones and Zen wasn't hyper expensive I'd use them.

• 
  oatcake (@tdog1410) reported 22 minutes ago

  @Benleo @virginmedia entered my pensioner mother in law into a new contract because she paid her bill the month after her original contract ended and cause she now moved to BT chasing her for hundreds of pounds for a contract she never entered into