Virgin Media

Virgin Media Outage Report in Whitley Bay, Borough of North Tyneside, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Whitley Bay come from postal codes NE26.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitley Bay, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitley Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Whitley Bay, Borough of North Tyneside, England 03/25/2026 18:55

March 25: Problems at Virgin Media

Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Whitley Bay, Borough of North Tyneside, England

The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Gateshead, South Shields, Wallsend, North Shields, Whitley Bay, Sunderland, Hebburn, Jarrow and Borough of North Tyneside.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomGateshead Internet
United KingdomSouth Shields Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitley Bay, England

Latest outage, problems and issue reports in Whitley Bay and nearby locations:

  • RobbyRSSRobot L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @anemoneproject @virginmedia @virgeinmedia The account is suspended now. I'm going to guess a disgruntled customer!

  • gordysocceruk gordon (@gordysocceruk) reported from Gateshead, England

    @virginmedia How long is this outage going to last been off for neatly 4 hours.

  • stevemhh Steve Mayne (@stevemhh) reported from Gateshead, England

    @virginmedia service down phone lines closed internet fecked no apology you are a disgrace #virginmediasucks #getyouracttogether #feelsliketheft #customerserviceisnil #whereismyrefund

  • FSVPhotography FSV Photography (@FSVPhotography) reported from South Shields, England

    @virginmedia #virginmediasaga on hold to yourselves again. #youneednewholdmusic. Although I do find it ironic that you play a song with the lyrics 'I'm a sucker for you. The only suckers are the customers like me that can't seem to get issues resolved! #virginmedia #thieves

  • Russell_Kain Russell Kain (@Russell_Kain) reported from Hebburn, England

    @virginmedia Hey its been like this for a while. I have the power socket scheduled to restart every night, but it isn't helping. Ive also reset to factory settings numerous times as well as try different wireless channels. WiFi is only part of the problem though as the issue exists on cable

  • Clarquey Simon Clark (@Clarquey) reported from Walker Gate, England

    Hi @virginmedia. Trying to call, text, WhatsApp my wife today attempting to sort out our children etc and completely unable to. My contract has just been increased. Pretty shocking service and I'm paying more! I would expect some compensation at the very least 😡 #VirginOutage

  • FSVPhotography FSV Photography (@FSVPhotography) reported from South Shields, England

    @virginmedia I am sick of contacting yourselves regarding it. Your company does not seem to know which department I need to speak to. One minute It's customer care, then movers, then disconnections, who pass me back to customer care. #notaclue #virginmediasaga

  • RobbyRSSRobot L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    For all the poor sods like me who had nothing but trouble today! #VirginMedia #Virginmediaoutage

  • FSVPhotography FSV Photography (@FSVPhotography) reported from South Shields, England

    @virginmedia So another tonight wasted last night on the phone to all your departments and still no resolution. Still trying to make me pay your staff's mistakes. #virginmediasaga #thieves

  • FSVPhotography FSV Photography (@FSVPhotography) reported from South Shields, England

    So your staff forgot to cancel my service properly and then conveniently raised two new bills rather than giving us the 70 pound you owe us. 2 X managers and not a clue between any of them #virginmedia #thieves #makethecustomerpayforyourmistakea

  • FSVPhotography FSV Photography (@FSVPhotography) reported from South Shields, England

    @sky do you resolve customer complaints in less time than the 3 weeks @virginmedia need #imightneedanewprovider #coolingoffperiod #virginmediasaga

  • FSVPhotography FSV Photography (@FSVPhotography) reported from South Shields, England

    @virginmedia Cancelled the account on 28th or 29th March. Was told by one of your staff members that the service would be cancelled immediately and that #virginmedia owed us just over £70. She also cancelled the direct debit, agreed to send a cheque for the balance to an alternative address

  • gilly562 Gill Anderson (@gilly562) reported from South Shields, England

    @virginmedia no virgin mobile service, can’t make calls, can’t text or receive. No 4G. Been like this for an hour!! PLEASE CAN SOMEONE AT VIRGIN RESPOND!!! Lots of unhappy customers

  • FSVPhotography FSV Photography (@FSVPhotography) reported from South Shields, England

    @virginmedia We asked at the time of there was any money outstanding and we were told no. We were never told it takes 30 days to cancel. Again poor service from yourselves. I don't have the complaint number no as your staff keep hanging up

  • FSVPhotography FSV Photography (@FSVPhotography) reported from South Shields, England

    @virginmedia @virginmedia the Royal baby will have his own baby before you sort my issue out or answer the phone #virginmedia #virginmediasaga

  • Russell_Kain Russell Kain (@Russell_Kain) reported from Hebburn, England

    @virginmedia can you help me with a broadband technical issue. I have 200Mb, power cycle the router daily and still by the end of the day end up with super slow speeds. Less than 1Mb tonight. Thanks.

  • RobbyRSSRobot L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @virginmedia No sorry I'm meaning the Internet on my virgin mobile phone is slow

  • john_barrass John Barrass (@john_barrass) reported from Whitley Bay, England

    @virginmedia is your broadband down in this postcode NE261AG plz

  • FSVPhotography FSV Photography (@FSVPhotography) reported from South Shields, England

    @virginmedia it's a shame I don't have a #timestone so I could go back and never get a service with you #stealingcustomersmoney

  • FSVPhotography FSV Photography (@FSVPhotography) reported from South Shields, England

    Things that have happened in the time it takes for @virginmedia to resolve a complaint. #Royalbaby has been born, #Liverpool beat Barca, Maya got caught on #Emmerdale, #iran have threatened to change their #nucleardear. #virginmediasaga

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SyedaIdrees Syeda Sidra Idrees (@SyedaIdrees) reported

    @virginmedia hi. It's ridiculous. Internet is not working for quite some hours now. Can you please fix this?

  • JackTRoss Jack Ross (@JackTRoss) reported

    @virginmedia Your service actually sucks sloppy bollocks lads, second time in 1 day sort it out

  • JDLimitless_ Jamie Dixon (@JDLimitless_) reported

    @virginmedia Not working again

  • GrahamBesw Graham Beswetherick (@GrahamBesw) reported

    @virginmedia Down again in LU6 !!!!

  • nicholam82 Nichola (@nicholam82) reported

    @virginmedia more downtime!!! This is just not good enough, your service of late, has been utterly appalling!! 😡😡😡

  • Coxy1701 Coxy (@Coxy1701) reported

    @virginmedia Service has dropped and now have no connection for my work. Getting sick of virgin crap service.

  • mattoakes1984 Matthew Oakes (@mattoakes1984) reported

    @virginmedia is your broadband down in the B45 area?

  • dahodsakina Sakina (@dahodsakina) reported

    @virginmedia My virgin broadband is not working as well

  • ChestyLaRoux87 Danielle Jeffery (@ChestyLaRoux87) reported

    @virginmedia I’ve just lost all service. Bn14 area. 😑

  • mrs_angrybird40 Andrea L (@mrs_angrybird40) reported

    @virginmedia No Virgin you have not it is down in the Swansea/Neath area. And before you give me the standard response yes I have checked everything.