Virgin Media Outage Report in Whitley Bay, Borough of North Tyneside, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitley Bay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitley Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Whitley Bay, Borough of North Tyneside, England
The most recent Virgin Media outage reports came from the following cities: Jarrow, Borough of North Tyneside, Sunderland, Newcastle upon Tyne, North Shields, Gateshead, South Shields, Whitley Bay and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
 Jarrow |
Wi-fi | |
| Borough of North Tyneside |
Wi-fi | |
| Sunderland |
TV | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Whitley Bay, England
Latest outage, problems and issue reports in Whitley Bay and nearby locations:
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John Lacey
(@schizoid007) reported
from
Gateshead, England
Can't wait till my contract is up with @virginmedia to move back to @skytv probably the worst TV experience I've ever had. Horrendous hardware, UI and Operating System
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Rachel MCDonald
(@RachelDMcDonald) reported
from
Sunderland, England
@virginmedia can you check the service status? My internet is not working. Sr4 area. #virginmedia #broadband
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Lee
(@L88HRS) reported
from
Whitley Bay, England
@virginmedia are there network issues in NE29? My wired connections are working fine but WiFi is having none of it on any of our devices!
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Ruth Bennett
(@ruthemmj) reported
from
Walker Gate, England
@virginmedia Hahahaha talk about bullshit - had to change to sky because of your **** service
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Ruth Bennett
(@ruthemmj) reported
from
Walker Gate, England
@virginmedia Done that.. hence why calling - your website is crap
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peter atkinson #FBPE
(@peterat50) reported
from
Whitley Bay, England
@virginmedia you are impossible to deal with !! I’ve been trying to contact you since 4/10 to tell you I’m moving can someone please contact me as i don’t have the life force to waste listening to terrible music whilst on hold
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Paul Banks - Tenor 🎶🇪🇺
(@paulbanks60) reported
from
South Shields, England
@virginmedia #virginmedia #virginmediadown Is there a problem chaps? Poor poor connection speed in South Tyneside! 😳
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James Robert Hedges
(@jameshedges4) reported
from
Walker Gate, England
Have a mountain of work to do and need to be online to do all of it. What a surprise, @virginmedia is down again. What a waste of money
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Gilbert Corrales
(@samiq) reported
from
Gateshead, England
@virginmedia hey guys is internet down in Gateshead? Lost connection now foe 30min and rebooting the router doesn’t work
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Steve Mayne
(@stevemhh) reported
from
Gateshead, England
@virginmedia Nice adverts for your content, shame my recorded delivery complaint about my issue originating in MARCH (after three failed online submissions and pointless texts) has still not been acknowledged,been ignored,treating a customer as a piece of 💩 way to go 👏🏻
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Bev Middleton
(@bev_middleton) reported
from
Sunderland, England
@virginmedia furious that I have been double charged for a bill, then I try to message support and its been over 1 week and nothing done, single parent who already paid the bill is not happy
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Graeme Bell
(@GraemeBell_NUFC) reported
from
Newcastle upon Tyne, England
@virginmedia Can I speak to an understanding and reasonable human please? Or do they not exist in your company? I’ve had nothing but trouble from day one and the customer service has been woeful
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fiona johnson
(@fionajohnson__) reported
from
Newcastle upon Tyne, England
@virginmedia wifi down in NE2 area????
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Les Pigg
(@piggypics) reported
from
Newcastle upon Tyne, England
@virginmedia No but I have now dealt with it via your customer services and asked to remove my mam from virgin sales list. Thanks
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peter atkinson #FBPE
(@peterat50) reported
from
Whitley Bay, England
Anyone thinking of dealing with @virginmedia don’t their customer service is woeful . Another hour wasted trying to contact them 😡
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Ruth Bennett
(@ruthemmj) reported
from
Walker Gate, England
@virginmedia Other than checking the plugs and the cable connections - your light indication service doesn’t work.. it made me run and run and run diagnostics and engineers in 3/4 days isn’t good enough - still didn’t repost any fault even saying the internet wasn’t working.. RUBBISH
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John Lacey
(@schizoid007) reported
from
Gateshead, England
Anybody else's @virginmedia Box absolutely **** when changing channels just goes to a black screen or sound or vice versa?
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Jon Lane 🌈 ✊🏿
(@jonlane86) reported
from
Blaydon-on-Tyne, England
Wondering if @virginmedia can explain the service outage I've had in NE21 for the last 3 hours? Having to watch #NFLRedZone on my phone
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John Lavender - #Speedowarrior
(@finswimmerjohn1) reported
from
Whickham, England
@virginmedia We have two VM boxes for collection as we have already left your network. Can you please arrange for someone to disconnect and collect them? Thanks in anticipation.
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Ben Banerjee
(@HBP_Surgery_CHS) reported
from
Walker Gate, England
Never ceases to amaze how poor @virginmedia is. Successive errors including appalling dropping out broadband. Now transferring to BT today and they stop internet last night despite specifically saying I wanted no gap in service. Glad to leave after 23 years.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sunil Mistry
(@jadio88) reported
@virginmedia Ok that's fine. So, I have a question, my 12 month contract ended on 26/01/21. My new contract has auto-renewed from 27/01/21 for £44. So if I cancel today and give you 30 days notice, when will be contract & service end. 28/02/21? Please let me know. Thanks :)
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The Flexitarian 🇪🇺
(@TheFlexitarian) reported
Another day with no wifi? thanks @virginmedia !! ... left hanging on the phone since last night, zero customer service to help... surely for the price you can do better than that 🤬🤬
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Ash
(@ashsandwich) reported
@virginmedia Hi. Our internet has been down since last night. I’ve reset the box, checked the service status and there’s no issue reported. Call centre is closed due to COVID so I can’t talk to anyone on the phone. Is there some way someone can help me? Thanks.
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chionocxns
(@chionocxns) reported
@virginmedia No one is picking up, lines are busy and the phone cuts off do stop with that. I’m currently getting broadband speed if 2Mb instead of a 100Mb. You said you would check if there are any issues in my area and still no word on that.
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Peter
(@sonic_peter) reported
@virginmedia This isn’t much help when I’m getting texts saying you’ll be turning up our door when we won’t be there and can’t reply. DM me?
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Widneschappy
(@Widneschappy) reported
from
Widnes, England
.@virginmedia - Are there problems in Widnes area. My service is down and need it to work
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Jonzo
(@xiJonzo) reported
@KRNGStallion @virginmedia Terrible company mate
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Jupiter Jones
(@TruthJupiter) reported
@virginmedia 35 minutes on hold to report an Internet issue......then you hang up immediately the call is put through. Are you serious?
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ℂℍ𝔸ℝℙ𝔼ℝ𝟙𝟠𝟘🇬🇧
(@CHARPER180) reported
@KRNGStallion @virginmedia Mines been really bad aswell.
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Owner
(@Owner46068243) reported
@virginmedia hi please help. I disconnected my services so can no longer use the online help. I am waiting on a refund of overpayment of services since November.