Virgin Media outages and service status in Whitley Bay, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Whitley Bay, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 12, 10:49 PM GMT+1.
- Internet (69%)
- Wi-fi (15%)
- Total Blackout (8%)
- E-mail (4%)
- TV (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Whitley Bay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitley Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Whitley Bay, England
The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Jarrow, Sunderland, Bedlington, North Shields, Whitley Bay, South Shields, Washington, and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Internet | 13 hours ago |
|
Gateshead
|
Internet | 2 days ago |
|
Newcastle upon Tyne
|
Wi-fi | 2 days ago |
|
Newcastle upon Tyne
|
Internet | 3 days ago |
|
Newcastle upon Tyne
|
Total Blackout | 3 days ago |
|
Newcastle upon Tyne
|
Internet | 6 days ago |
Nearby cities with recent reports
11 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitley Bay, England
Latest outage, problems and issue reports in Whitley Bay and nearby locations:
-
Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
-
Andrew Morris💙 (@Andymorris74) reported from Mitford, England@virginmedia Your whole system is down! No access to telephone No access to broadband No access to website No access to status checker What’s going on???
-
Sam (@purplelime) reported from South Shields, England@virginmedia No, service page still says all services are fine but my landline still not working.
-
Paul Corney (@Corney77) reported from Choppington, England@virginmedia disgusting customer service once again. No manage to take a call to help fix another problem with our service. Can someone please contact me to help
-
Mr Smoggie (@PaulCraig24) reported from Whitley Bay, England@virginmedia my Mam has been trying to sort her mobile out today. As she can’t remember her password or security answer, she has been unable to access her account to cancel it. Can you let me know what she can do?
-
David (@Dave_is_Elvis) reported from Boldon Colliery, England@virginmedia checked your outage tracker and says all services good on the area. Been without internet for nearly an hour. What is going on?
-
Paul Jukes A874036 (@UnicornRunning) reported from South Shields, England@virginmedia Lots of people are complaining about this on the customer forums. We've had very little downtime since the separate router was connected, it's suddenly gone to pot and seems to be a general issue at the moment.
-
Pete Irving (@ZicoPete) reported from Sunderland, England@virginmedia what channels do I need to go down for a stable connection check in my area, two days in a row internet keeps dropping not ideal when working from home. Thanks.
-
Mazza 66 (@66_mazza) reported from Newcastle upon Tyne, England@virginmedia 4 hrs of drivel,inane quedtions 5 TIMES I'VE PROVIDED SECURITY,5 plus hours now,no more,your latest un helpful operator is now asking about moving house WHAT???? I want out ASAP,my god no wonder you amateurs get bad press,Im actually questioning their ability to even read????
-
Sam (@purplelime) reported from South Shields, England@virginmedia Yes, it’s the email address that Virgin gave them for setting up the o2 mobile account. I spoke to o2 this morning and they’re having trouble changing it or even sending a text to us for security purposes to the number we are porting because that is now inactive.
-
Paul Jukes A874036 (@UnicornRunning) reported from South Shields, England@virginmedia The Hub is in modem mode connected to a separate wireless router as the Hub's WiFi has been poor since we got it, so technically it's a wired connection. Router's connection is lost when it drops so no devices can connect wirelessly. Has been stable for about 3 hours now.
-
Craig Smart 💙 (@CraigSmartUN) reported from Gateshead, England@virginmedia trying to set up online account ready for install on Wednesday, verification email expired. Clicking send new email but no email is being sent so can’t verify email. Please help!
-
Sam (@purplelime) reported from South Shields, England@virginmedia I’m signed in but I see no option to test the landline. I clicked on ‘fix landline’ but that just sent me back to the main menu page.
-
Gareth Miller (@geemiller71) reported from South Shields, England@virginmedia Dont wanna air my business over a feed. Asvised phone we got was outa stock. Faulty phone . Was gonna exchange bit out of stock.i had to cancel contract then take a new one out. But send phone back but wife hasnt a spare???
-
Hilly Marshall (@hylt64) reported from Newcastle upon Tyne, England@virginmedia The issue is I’m trying to cancel my services but I see how you keep customers as nobody will answer the phone to do this hence the reason nobody can leave I’ve now been on hold 1hr 14mins which is totally unacceptable
-
Fraser Porter (@TheFraserPorter) reported from Newcastle upon Tyne, England@virginmedia twice in 2 months that my hub 5 has completely gone down with a flashing red light and won’t work, I’ve had to book a technician for it both times. Costs too much for this to keep happening!
-
Paul Jukes A874036 (@UnicornRunning) reported from South Shields, England@virginmedia @VMHelpDesk Internet connection is intermittent in NE34, has been since at least Saturday. Connection drops at random. Have just restarted router again as I'm working from home & need to be online, no idea how long this will last. Not the only one having issues.
-
liam sholder (@liamsholder91) reported from Newburn, England@virginmedia trying to pay my Internet bill and its saying all my information is wrong??can you help
-
Neil Todd (@Neil_Rivelino) reported from Mitford, England@virginmedia @virginmedia still no reply. Have asked 3 times how 2 claim back for our additional browsing fees incurred due 2 #VirginMedia’s incompetence & are ghosted by your ‘customer resolve agent’. great when we spoke to her, was clearly pacifying.Happy to name her & share her email here?
-
Craig Smart 💙 (@CraigSmartUN) reported from Gateshead, England@virginmedia Hi spoke to Customer services was told IT would get email sent out to me. 3 days later still no email to verify my email address so I can log into my online account.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Mike (@mike1995__) reported@AdamLeePawson @FNBRintel I don't have an O2 SIM and I still have access to it as a Virgin Media broadband customer
-
Ken Whittall 𓅪 (@KenWhittall68) reportedFirst of all red buttons options wouldn't stream yesterday, and now Southampton game being shown on channel supposed to be for West Brom and on both red buttons options. Sort this **** out @virginmedia
-
oodaluke 🇺🇦🇪🇺 (@oodaluke) reported@virginmedia @D4N7O Rubbish, not working here either
-
The Phantom (@Th33illuminati) reportedThen Virgin Media turns ya internet of 3 weeks in when you’ve paid every month for a month but their inadequate foreign staff STILL can’t get the direct debit date correct YOU ******* AIR BALLOON FLYER ***** **** FIX UP YH
-
Yampy Yamyam (@YampyYamYam) reported@biggle1908 Bloody awful. Been with virgin media for years. Last 12 months internet constantly crashing or really slow andthey doubled our renewal . Ditched them for EE. 24 quid a month with great speed
-
SAVE LAMMAS PARK (@SharonBewley) reported@virginmedia No thanks - I have supplied all the information you require to address the issue
-
Larissa 💙 🏴 🇬🇧 🕊️ (@Rissa71blues) reported@virginmedia @D4N7O Not working Chesterfield!
-
Eamonn Hunt (@eamonnhunt) reported@virginmedia you need to up your game guys. Two weeks of intermittent connectivity and the best you can do is tell me that I need someone to come to my home but Ill have to pay a £25 fee if I miss the booking slot. How about I charge you £25 per day for lack of service?
-
Mont (@mont88n) reported@wixinho @steppaCS @virginmedia Same here, impossible to deal with on phone. Never reply to emails. Can’t even quit
-
James Ladbroke (@JamesLadbroke) reported@europa I had @virginmedia once. The worst service I have ever had. Cancel. @VirginMediaIE