Virgin Media outages and service status in Whitley Bay, England

Problems in the last 24 hours in Whitley Bay, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitley Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Whitley Bay, England

The most recent Virgin Media outage reports came from the following cities: Wallsend, North Shields, Borough of North Tyneside, South Shields, Newcastle upon Tyne, Sunderland, Gateshead, Blaydon-on-Tyne, Jarrow, Bedlington, and Washington.

City	Problem Type	Report Time
Wallsend	Phone	2 hours ago
North Shields	E-mail	3 hours ago
Borough of North Tyneside	Internet	3 hours ago
South Shields	TV	20 hours ago
North Shields	TV	20 hours ago
Borough of North Tyneside	TV	21 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Whitley Bay, England

Latest outage, problems and issue reports in Whitley Bay and nearby locations:

• 
  Mike Moody (@classicm) reported 4 minutes ago from Newcastle upon Tyne, England

  @virginmedia All my tv, broadband and phone services are down. Nobody available from Virgin to help. Done all the usual checks and still off.

• 
  Michael Taylor (@mickeywhizz) reported 5 minutes ago from Newburn, England

  @markcatchlove @virginmedia Pleased it’s not just me Mark. It really pee’s me off the contempt with which they treat their existing, loyal customers, some of whom have remained loyal since the days when they were Telewest. #newcustomersonly

• 
  Sam (@purplelime) reported 8 minutes ago from South Shields, England

  @virginmedia I didn’t get the opportunity to call yesterday, but I noticed last night that it’s working again. There was nothing mentioned on service page (not unusual) but there must’ve been a fault that was eventually fixed.

• 
  Mazza 66 (@66_mazza) reported 9 minutes ago from Newcastle upon Tyne, England

  @virginmedia 4 hrs of drivel,inane quedtions 5 TIMES I'VE PROVIDED SECURITY,5 plus hours now,no more,your latest un helpful operator is now asking about moving house WHAT???? I want out ASAP,my god no wonder you amateurs get bad press,Im actually questioning their ability to even read????

• 
  Paul Corney (@Corney77) reported 13 minutes ago from Choppington, England

  @virginmedia 57 mins on a call to be hung up on. Services don’t work correctly and haven’t since Oct. Looking to cancel and no one helping. Disgusting service

• 
  liam sholder (@liamsholder91) reported 14 minutes ago from Newburn, England

  @virginmedia trying to pay my Internet bill and its saying all my information is wrong??can you help

• 
  Victoria barry (@VictoriaBarry82) reported 15 minutes ago from Sunderland, England

  @virginmedia The link asks me to log in which I do, then it shows me my contract etc, I can either fill a form in for someone to contact me but I’ve did it before or it shows the complaint as been closed

• 
  LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported 15 minutes ago from Whitley Bay, England

  @virginmedia Can I win a TV service that works (Thursday 2nd Dec it's been off since) , or internet with no huge drop outs please? Or a link that works to fix anything. #AllIWantForChristmasistheserviceipayfor

• 
  Sam (@purplelime) reported 16 minutes ago from South Shields, England

  @virginmedia can you let me know if are there any problems with landline in the NE34 area? Can’t make or receive calls, not sure how long it’s been this way. Your status page says all services are fine. Thanks.

• 
  Steph. (@stephwales_) reported 18 minutes ago from Gateshead, England

  Why can't @virginmedia ever just be straight forward? Absolute joke. Problem after problem.

• 
  liam sholder (@liamsholder91) reported 26 minutes ago from Newcastle upon Tyne, England

  @virginmedia basically I can't do anything on the stream box comes up contact customer care I do then I get absolute no were...look I understand everyone has teething problems but this needs sorting ASAP because different when you need the money I ain't paying for something I can't use said

• 
  claire🐱🐾🐾 (@clairekitty12) reported 29 minutes ago from Gateshead, England

  @virginmedia I would like to know how my broadband and tv are still broken after the outage ? It saying theres a connection issue on both broadband and tv . Tv error c139 ...i dont understand why my fault cant be logged as the origanal not being fixed

• 
  Sam (@purplelime) reported 30 minutes ago from South Shields, England

  @virginmedia No, service page still says all services are fine but my landline still not working.

• 
  LadyDi (@didixon74) reported 37 minutes ago from Blyth, England

  @virginmedia please can some one contact me about my unresolved complaint. Genuinely worst service I have aver received, want to cancel my contract as I have lost all confidence in your service. Over 4 hours on the phone in the last week and still no further forward. Thanks

• 
  Bob Scott (@scotty8461) reported 38 minutes ago from Shiremoor, England

  @virginmedia disgusting slow speeds AGAIN in NE27 Cant wait for my contract end

• 
  Steph. (@stephwales_) reported 42 minutes ago from Gateshead, England

  @virginmedia That was the original issue, the main thing outside was flooded and corroded (affecting 6 customers in street), so the network team I think came and fixed that, we've had 1 week of working service until today.

• 
  Bella (@SharBella72) reported 44 minutes ago from Sunderland, England

  @virginmedia internet is down, again in Sunderland area.

• 
  Fraser Porter (@TheFraserPorter) reported 52 minutes ago from Newcastle upon Tyne, England

  @virginmedia twice in 2 months that my hub 5 has completely gone down with a flashing red light and won’t work, I’ve had to book a technician for it both times. Costs too much for this to keep happening!

• 
  liam sholder (@liamsholder91) reported 57 minutes ago from Newburn, England

  @virginmedia won't even let me over the automated service

• 
  liam sholder (@liamsholder91) reported 58 minutes ago from Newburn, England

  was in my old home for 2 year with @virginmedia never had any problems now moved into my new home TV gone off gotta wait 5 days for it foxed broadband keeps dropping NOT GOOD I know we all have teething problems bit this is complete joke

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nigel Baker (@NigelBak3r) reported 6 minutes ago

  @jmstocka @virginmedia Website never works properly, you get so far then it goes off.

• 
  J Corbi (@JCorbinHus) reported 7 minutes ago

  @virginmedia broadband issues continue since afternoon yesterday 14/05.. performed troubleshooting soft and hard nothing helped. Called customer service 8am revealed major issues in my area. I received NO notification kept in the dark. WHAT IS GOJNG ON? NEED ANSWER ASAP!!

• 
  lou pitt 🤓 (@loopyloupy) reported 11 minutes ago

  @virginmedia I have no tv at all , its stuck on updating channels after 360 installation been 18 hours like this !! Your tech team (sigh) say its due to this global outage? Really ? Or is it just ****

• 
  Karrie (@KarrieboKarrie) reported 13 minutes ago

  @virginmedia The amount of money you charge with 0 customer service when things go wrong. Account non existent when I try to log in. No one answering phone.

• 
  Richard Davies (@RichardDavies20) reported 14 minutes ago

  @darreng3007 @virginmedia Having the same issue called 150 said that there is an ongoing issue, cant find out when it might be back up and running

• 
  Anna Maliniak (@AnnaMaliniak) reported 14 minutes ago

  @BriefcaseMike @virginmedia Lost my service for several hours yesterday. Seems to be increasingly an issue.

• 
  Sab Singh Saroya (@Sab_LFC) reported 15 minutes ago

  @virginmedia never experienced a more dis-jointed, unsatisfactory installation experience (installation delayed another 4 weeks on top of 7 weeks I have already waited) with any other service provider ever.

• 
  Darren Green (@darreng3007) reported 15 minutes ago

  @virginmedia Had a new box delivered and installed today, since installation all channels are unavailable with code 100:70 being shown on screen. Been waiting for a response since 2:15pm and still no contact from either the quoted phone number or web messaging system, very poor service.

• 
  Dave (@Dave_Syracuse) reported 16 minutes ago

  @virginmedia your WiFi is still not working. Please sort it out.

• 
  Samuel Williams (@SamuelWill64467) reported 17 minutes ago

  @DanAaronTaylor @virginmedia I had this issue and MEGANCODE took care of it.