Virgin Media outages and service status in Whitley Bay, England

Problems in the last 24 hours in Whitley Bay, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitley Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Whitley Bay, England

The most recent Virgin Media outage reports came from the following cities: Sunderland, Wallsend, Newcastle upon Tyne, South Shields, Gateshead, Jarrow, Bedlington, North Shields, Whitley Bay, and Washington.

City	Problem Type	Report Time
Sunderland	TV	2 days ago
Wallsend	TV	4 days ago
Newcastle upon Tyne	Internet	5 days ago
Newcastle upon Tyne	Internet	5 days ago
Newcastle upon Tyne	Internet	6 days ago
Newcastle upon Tyne	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Whitley Bay, England

Latest outage, problems and issue reports in Whitley Bay and nearby locations:

• 
  claire🐱🐾🐾 (@clairekitty12) reported 3 minutes ago from Gateshead, England

  @virginmedia I did the online thing before contacting u it says needs a tech . But it doesnt it needs your outage fixed .

• 
  Sam (@purplelime) reported 4 minutes ago from South Shields, England

  @virginmedia I’m signed in but I see no option to test the landline. I clicked on ‘fix landline’ but that just sent me back to the main menu page.

• 
  Bob Scott (@scotty8461) reported 4 minutes ago from Shiremoor, England

  @virginmedia disgusting slow speeds AGAIN in NE27 Cant wait for my contract end

• 
  Phil Robinson (@Ne31phil) reported 8 minutes ago from Hebburn, England

  @virginmedia please advise Reduced mobile signal in the NE31 area. The signals were fine until a couple of months ago. previously had 4g I now mainly get E or sometimes 3G this is an issue due to my elderly mother-in-law being in hospital and now very poor signal in their home

• 
  Steph. (@stephwales_) reported 14 minutes ago from Gateshead, England

  1 whole week without any @virginmedia, months of signal issues. Engineer has gone out of his way but having to continually wait. Hopefully the engineer booked for tomorrow turns up and replaces my now faulty equipment.

• 
  Steph. (@stephwales_) reported 15 minutes ago from Gateshead, England

  @virginmedia That was the original issue, the main thing outside was flooded and corroded (affecting 6 customers in street), so the network team I think came and fixed that, we've had 1 week of working service until today.

• 
  Sam (@purplelime) reported 17 minutes ago from South Shields, England

  @virginmedia I was told to log into the Myo2 app to change it myself, but I have been sent no login details and of course if the email address is incorrect it won’t be recognised if I try to register. O2 said we would receive texts with updates on number port timeline but had no communication

• 
  Victoria barry (@VictoriaBarry82) reported 19 minutes ago from Sunderland, England

  @virginmedia Yes spoke to a member of the team, we have been having issues with our wifi. She offered to send another booster & cable out free off charge. Available on our contract. I’ve just received email to say my payments are going up to £60!!

• 
  Alvin TX Fernandez (@allymcgeorge) reported 21 minutes ago from Whitley Bay, England

  @virginmedia hi I need to cancel an engineer appointment but clearly you've made this difficult to do. Any thoughts?

• 
  Liam (Tinybuddy) (@liam_Tinybuddy) reported 21 minutes ago from Newburn, England

  @virginmedia why do I keep getting texts about my spending cap I don't even have one can you please help

• 
  Nic Johnston 🇺🇦🌻 (@Nicola_Johnston) reported 27 minutes ago from Mitford, England

  @virginmedia come on. You just have a good idea from the outage earlier today how long this is going to take. I’m trying to WFH with Covid. @bt_uk how long does it take to switch providers?

• 
  NETheatreGuide (@NETheatreGuide) reported 38 minutes ago from Walker Gate, England

  Time for the @virginmedia renewal. They want to hike the price. We want a new reliable WiFi box which they promised but didn't deliver last time. To be honest @BT is looking attractive as they may improve the signal around the house.

• 
  Steph. (@stephwales_) reported 40 minutes ago from Gateshead, England

  @virginmedia 2 technicians over a week period, 4 visits. TV back on but Internet on and off now. Will be ringing Sky tomorrow and also your cancellation team. Clearly this is my service from now on.

• 
  Steve Dey (@Stevedey) reported 40 minutes ago from Newburn, England

  @GingesLife @virginmedia Honestly mate it’s a joke! Just paid the bill yesterday and now the cheeky buggers can’t even provide the service they charge us so much for.

• 
  Steph. (@stephwales_) reported 44 minutes ago from Gateshead, England

  A week of no issues after a month of next to no tv and now it starts all over again. I have sound and the guide but just a black screen on every channel. So glad my contract is up, deffo going to be leaving this time. Waste of time and money!!!!! @virginmedia

• 
  JOP (@40yearsofhurt) reported 46 minutes ago from Newcastle upon Tyne, England

  @Magpie24_7 Fitness levels of Virgin Media are poor.

• 
  LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported 50 minutes ago from Whitley Bay, England

  @virginmedia Yep. Intermittent service

• 
  Cameron Ross (@pumbingchap) reported 52 minutes ago from Newcastle upon Tyne, England

  @virginmedia Well that was a pointless exercise reaching out to yourselves. Just proves once again what a load of rubbish Virgin is…. #virginmedia #garbage #dailymirror

• 
  🇺🇦liam sholder #ISTANDWITHUKRAINE🇺🇦 (@liamsholder91) reported 53 minutes ago from Newcastle upon Tyne, England

  @virginmedia why is my internet not working ne4 8qh please sort it 🙏

• 
  Paul Jukes A874036 (@UnicornRunning) reported 53 minutes ago from South Shields, England

  @virginmedia The Hub is in modem mode connected to a separate wireless router as the Hub's WiFi has been poor since we got it, so technically it's a wired connection. Router's connection is lost when it drops so no devices can connect wirelessly. Has been stable for about 3 hours now.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Back the BBC 📺📻📡📱🔴 (@back_the_BBC) reported 10 minutes ago

  @stephenm68 @virginmedia The only solution with Virgin media is to get rid of it

• 
  Andy Anderson 🇬🇧 Defund the BBC! ♋️ (@shelf_life64) reported 10 minutes ago

  @virginmedia @TheAFC0522 Two weeks to fix this is wholly unacceptable…. I’m starting to suspect you’re having another spat with Sky or your engineers are all on holiday!! As you are well aware casting is not available from the Sky Sports app… A bill credit to all affected would be welcome for this!

• 
  SSM (@YouBloodyReds) reported 11 minutes ago

  Hi @virginmedia there’s a problem with my subscription. I’m watching #NFFC v #LUFC and whenever Igor Jesus gets the ball my tv goes into slow motion. Is there any way to resolve this?

• 
  Liesl_ (@_lliesl_) reported 12 minutes ago

  This is not a *me* problem I went into an O2 store who told me that there was a known issue with the O2/Virgin media set up. I do not care. I expect to be able to access my account. I expect to be able to take the offer to change my tariff

• 
  carys 🍊 (@syrachg) reported 12 minutes ago

  @virginmedia please can you help me - I can’t register for an account which means I can’t check bills

• 
  Richard D G Cox (rcox.bsky.social) (@RDG_C) reported 18 minutes ago

  Hello @virginmedia might you please have your legal department confirm their address for service of documents such as, for example, formal “letters before action”? It would of course have been preferable if the question had not had to be asked, but … we are where we are.

• 
  🄼🅁 🅃🄴🄰 🅆🄸🅃🄷 🄾🄽🄴 🅂🅄🄶🄰🅁 (@commercialdon) reported 21 minutes ago

  @virginmedia I'm having a few issues, I'm on the 1gb plan but hitting just over 500mb in speed tests and trying to login to your website just sends me in a loop because it has 2 email addresses linked so it won't let me login. Please help

• 
  Rob (@robiand) reported 21 minutes ago

  @virginmedia TV and Broadband broken for over a week after your engineers damaged the cable to my house whilst installing a new customer. Repair should have been Saturday, was cancelled and rescheduled for yesterday, cancelled! and now cancelled again today. I’m moving to @skytv

• 
  Jacob Kaplan (@sucksfacebook) reported 22 minutes ago

  @virginmedia how do i register interest for a xgs-pon network line?

• 
  Paul Greenwood (@PaulGr1969) reported 24 minutes ago

  @virginmedia whoever got this text message saying dont unplug for 72 hours virgin media are telling everyone that they are fixing an issue you reported,I have reported anything I think these lot are up to something we all need to report virgin media