Virgin Media outages and service status in Whitley Bay, England

Problems in the last 24 hours in Whitley Bay, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitley Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Whitley Bay, England

The most recent Virgin Media outage reports came from the following cities: Washington, Newcastle upon Tyne, Sunderland, Wallsend, Gateshead, Jarrow, South Shields, Blyth, North Shields, Whitley Bay, Blaydon-on-Tyne, and Borough of North Tyneside.

City	Problem Type	Report Time
Washington	Internet	46 minutes ago
Newcastle upon Tyne	Total Blackout	1 day ago
Newcastle upon Tyne	Wi-fi	1 day ago
Newcastle upon Tyne	Internet	2 days ago
Newcastle upon Tyne	Wi-fi	2 days ago
Newcastle upon Tyne	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Whitley Bay, England

Latest outage, problems and issue reports in Whitley Bay and nearby locations:

• 
  Carl Walsh (@Carl_Walsh33) reported 7 seconds ago from Wallsend, England

  @jmstocka @virginmedia Has to be the worst app going. It regularly says this to me despite the 47 step verification

• 
  Carl Walsh (@Carl_Walsh33) reported 52 seconds ago from Wallsend, England

  @virginmedia Just realised this is the first post in a year!! Had your broadband gone down?

• 
  🇺🇦liam sholder #ISTANDWITHUKRAINE🇺🇦 (@liamsholder91) reported 1 minute ago from Newcastle upon Tyne, England

  @virginmedia why is my internet not working ne4 8qh please sort it 🙏

• 
  Karl Ward (@Look_North) reported 2 minutes ago from Whitley Bay, England

  @virginmedia I dread clicking that link. I fear being sucked down the rabbit hole of Ai customer service bots where I eventually give up until I'm exasperated by the next monthly bill increase.

• 
  Craig Smart 💙 (@CraigSmartUN) reported 4 minutes ago from Gateshead, England

  @virginmedia trying to set up online account ready for install on Wednesday, verification email expired. Clicking send new email but no email is being sent so can’t verify email. Please help!

• 
  Real Gaz on a proper bike #fbpe (@gazza_d) reported 4 minutes ago from South Shields, England

  @_MMaritima @virginmedia Wired speed test would be to isolate between a wireless problem or the connection in. Router might be shielded which would kill signal. Make sure other electronics aren't too close. I can ruin my wireless if I put router on top of my TiVo box

• 
  LadyDi (@didixon74) reported 6 minutes ago from Blyth, England

  @virginmedia In October agreed new contract, came to install last week got new router and have since cancelled the packages that was agreed. I am now been charged more and getting less services. Tried to resolve last week over the phone & not no further forward so just want to cancel now.

• 
  Hilly Marshall (@hylt64) reported 8 minutes ago from Newcastle upon Tyne, England

  @virginmedia The issue is I’m trying to cancel my services but I see how you keep customers as nobody will answer the phone to do this hence the reason nobody can leave I’ve now been on hold 1hr 14mins which is totally unacceptable

• 
  Paul Jukes A874036 (@UnicornRunning) reported 11 minutes ago from South Shields, England

  @virginmedia Lots of people are complaining about this on the customer forums. We've had very little downtime since the separate router was connected, it's suddenly gone to pot and seems to be a general issue at the moment.

• 
  Liam (Tinybuddy) (@liam_Tinybuddy) reported 13 minutes ago from Newburn, England

  @virginmedia why do I keep getting texts about my spending cap I don't even have one can you please help

• 
  EmSatch (@EmSatch) reported 14 minutes ago from South Shields, England

  @virginmedia Continual issues with the credit agreement email not arriving (and yes I checked junk!) It took a webchat and 3 calls to get anywhere near resolving this. Had my dad in his 70s in tears at the stress. I do have to say after almost 2hrs on the phone today we finally 1/

• 
  Steph. (@stephwales_) reported 17 minutes ago from Gateshead, England

  @virginmedia That was the original issue, the main thing outside was flooded and corroded (affecting 6 customers in street), so the network team I think came and fixed that, we've had 1 week of working service until today.

• 
  Paul fletcher (@P25_Fletch) reported 23 minutes ago from South Shields, England

  @virginmedia You’s really do make it almost impossible to cancel. I’ve called 5 times over 3 days. Either don’t get transferred or get cut off. Looks like I’ll try by writing a letter….

• 
  Michael Taylor (@mickeywhizz) reported 25 minutes ago from Newburn, England

  @markcatchlove @virginmedia Pleased it’s not just me Mark. It really pee’s me off the contempt with which they treat their existing, loyal customers, some of whom have remained loyal since the days when they were Telewest. #newcustomersonly

• 
  Phil Robinson (@Ne31phil) reported 27 minutes ago from Hebburn, England

  @virginmedia please advise Reduced mobile signal in the NE31 area. The signals were fine until a couple of months ago. previously had 4g I now mainly get E or sometimes 3G this is an issue due to my elderly mother-in-law being in hospital and now very poor signal in their home

• 
  Simon Bewick (@SimonBewick) reported 32 minutes ago from Whitley Bay, England

  Well since complaining on here about @virginmedia and their terrible phone calls last week I’ve had 5 calls in the last three days all trying to sell me the same upgrade. Absolutely this close (fingers mms apart) from cancelling with them completely. FFS sort it out!

• 
  Carl Walsh (@Carl_Walsh33) reported 37 minutes ago from Wallsend, England

  @virginmedia I look forward to the money off the bill for the issues.

• 
  Craig Smart 💙 (@CraigSmartUN) reported 48 minutes ago from Gateshead, England

  @virginmedia Hi spoke to Customer services was told IT would get email sent out to me. 3 days later still no email to verify my email address so I can log into my online account.

• 
  NETheatreGuide (@NETheatreGuide) reported 48 minutes ago from Walker Gate, England

  Time for the @virginmedia renewal. They want to hike the price. We want a new reliable WiFi box which they promised but didn't deliver last time. To be honest @BT is looking attractive as they may improve the signal around the house.

• 
  Victoria barry (@VictoriaBarry82) reported 50 minutes ago from Sunderland, England

  @virginmedia Yes spoke to a member of the team, we have been having issues with our wifi. She offered to send another booster & cable out free off charge. Available on our contract. I’ve just received email to say my payments are going up to £60!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Flossie Smith (@LostPigeonPost) reported 8 minutes ago

  @Stsantek @virginmedia I can’t wait to leave Virgin but my husband can’t face the thought of having to ditch his Blue Yonder email address. It took me a week to switch mine and I will never say another good eord about Virgin again. It’s beyond hideous.

• 
  🌍 Anitaaaa (@Anitaaaa_W) reported 9 minutes ago

  @Stsantek @virginmedia That is absolutely disgusting. My mum is with virgin and I’ll be moving her in a few months when her contract is up. They’re customer service is absolutely ****

• 
  harley ˶ᵔ ᵕ ᵔ˶ (@whisperwoIf) reported 10 minutes ago

  no wifi and i can’t get more mobile data until the 13th so i am in a very very very extremely pissed off mood **** you virgin media and **** you o2

• 
  Christine💙 (@jaluch) reported 14 minutes ago

  @virginmedia Spent 1 hour last night with no resolve promised reply for today never came. telephoned again myself different rep resolved in 10 minutes engineer calling tomorrow. Some staff training required.

• 
  Alison Metcalfe (@cocowills) reported 21 minutes ago

  @virginmedia broadband down again!!PR2 area!!

• 
  Waqar (@Waqar83971366) reported 22 minutes ago

  @Ofcom Regardless of the fines they've still not improved with broadband, customer service and their prices are always high yet can't provide good service and quality of signals and equipment.. they need a full upgrade in equipment, signal quality and customer service @virginmedia

• 
  Liz Langfield (@liz_langfield) reported 23 minutes ago

  @ArturNadol7566 So Virgin Media has to pay a fine of £28m for the deliberate mistreatment of customers. But where does that money actually go? Certainly not to their customer-victims of their mistreatment. As always, fines paid by large corporations and companies NEVER benefit the victims.

• 
  Deano... (@Frugal_ways) reported 23 minutes ago

  @benjaminlfc @O2 @virginmedia It's always the private browser software they fail on. Always states, "Access denied to this page" yet the options button asks me if, "I want to log out?" Funny that...

• 
  Opeyemi Daniel (@DinaGlyphs) reported 27 minutes ago

  @Stsantek @virginmedia Newsflash, @EE is also ridiculous with shady contracts. I hope you never get to cross hairs with them.

• 
  Kizzy Lewandowski (@LewyKizzy) reported 28 minutes ago

  @virginmedia Down again . Why ? 09.07 from 11.35 am