Virgin Media Outage Report in Whitley Bay, Borough of North Tyneside, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Whitley Bay come from postal codes NE26.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitley Bay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitley Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Whitley Bay, Borough of North Tyneside, England
The most recent Virgin Media outage reports came from the following cities: Whitley Bay, North Shields, Sunderland, Newcastle upon Tyne, South Shields, Gateshead, Hebburn, Jarrow and Borough of North Tyneside.
| City | Problem Type | Report Time |
|---|---|---|
 Whitley Bay |
Phone | |
| North Shields |
TV | |
| North Shields |
Internet | |
| Sunderland |
||
| Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitley Bay, England
Latest outage, problems and issue reports in Whitley Bay and nearby locations:
-
Christopher Walton
(@wal_tastic) reported
from
Wallsend, England
@virginmedia why is it again my WiFi not working but my current status saying everything if fine!
-
Earl Nicholson
(@Earlosnicho) reported
from
Blaydon-on-Tyne, England
@virginmedia why you bullshitting everyone you have serious concerns with your broadband at the moment I’m following all customer services advice and myn still isn’t working even your media connect app is down!! #sortit
-
laura
(@mygirlsmyworldx) reported
from
Newburn, England
@paul85uk @LivelyLot @virginmedia My wifi connection with Sky has been very hit and miss but the Sky Customer service is brilliant and prices are much better
-
Jayne Cook
(@jayneecook) reported
from
Whitley Bay, England
@virginmedia have had awful connection today and yesterday for the 3rd time in as many weeks. Impossible to work from home - it’s actually embarrassing for me.
-
Peter stephenson
(@Peterst06328885) reported
from
Walker Gate, England
@virginmedia i cannot get to contact anyone as i cannot remember what my original email and password was ,so i cannot log in to my virgin media app ,i have two different virgin sets but both hand sets are not working properly ,i have changed batteries but still have issues
-
Jake Fossey
(@fossdog_) reported
from
Stanley, England
@virginmedia Netflix & amazon is not working on my virgin box
-
Lynsey
(@Staigmeister) reported
from
Newburn, England
@DavidAHSleath @virginmedia I love the customer service when they just end the call half way through trying ‘to help’ I once spent 5 hours back and forwards with the every part of the business... engineers... blah blah blah... still was no better! Until I managed to get through to Scotland! 👍🏼
-
Marc
(@MarcusRoberts13) reported
from
Morpeth, England
@robhinds @mark395625 @virginmedia It’s always baffled me how existing customers don’t get decent deals when you’re showing loyalty by staying with them. It’s the same with all utilities and when they say you have to CALL to cancel it turns into a nightmare
-
Earl Nicholson
(@Earlosnicho) reported
from
Blaydon-on-Tyne, England
@virginmedia @MTVMusicUK Wish your customer services staff could answers customers and solve issues as much or as quick as you advertise on social media #poorservice #buffer #noconnection #groundhogday
-
Lynsey
(@Staigmeister) reported
from
Newburn, England
@monsterwba1968 @virginmedia Don’t bother they don’t work either... after 6 months of shit internet I got one... still can’t get WiFi upstairs... and I am not in a mansion!
-
Will Howe
(@WillHowe) reported
from
Gateshead, England
@virginmedia consistently excellent service and speeds but today has been a real headache, internet going down for ~20mins ever 1hr-1hr30 all day
-
Lynsey
(@Staigmeister) reported
from
Newburn, England
@spookysquidd @virginmedia Thanks for your input 🙄 I have issues with how bad the customer service is in general. On that note it’s back down... 😴😴😴😴
-
Earl Nicholson
(@Earlosnicho) reported
from
Blaydon-on-Tyne, England
@virginmedia are you just responding to tweets you want to reply to your service is failing big style I’ve spoke to customer service to sort my broadband concern followed their procedures and it’s still not working #pathetic
-
Matthew Emmerson
(@MatthewEmmer) reported
from
Gateshead, England
Can’t continue to work remotely from for the NHS if this #virginmedia issue is on-going 😭
-
Helen Freeman
(@HelenWFreeman) reported
from
Whitley Bay, England
@virginmedia what’s the crack with the horrendous service for the internet today, every 10 minutes rebooting the router
-
Chris
(@iamchrissharp) reported
from
Washington, England
@virginmedia all I want to do is cancel my tv and phone services and keep broadband but there’s no options to downgrade online only upgrade and I refuse to pay £94 per month
-
Lynsey
(@Staigmeister) reported
from
Newburn, England
@spookysquidd @virginmedia Do let me know how your customer experience is when the shit hits the fan for you... when you have been a loyal customer for 14 years! 🙌🏼
-
Howard Walker
(@1HowardWalker) reported
from
Walker Gate, England
Broadband from @virginmedia down in NE7 area
-
alice✨
(@alicen0rt0n) reported
from
Washington, England
please @virginmedia i have a deadline tomorrow don’t go down on me now 😭😭😭😭
-
Lynsey
(@Staigmeister) reported
from
Newburn, England
@DavidAHSleath @virginmedia Me and you must of spoken with the same ‘fabulous customer service’ shame it’s my only option where I am ... although dial up maybe easier! 🤣🤣🤣
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Baggzee
(@Baggzee1) reported
@_Ludachris @virginmedia Yes, they are resoundingly bad but consistently so which is reassuring in today's world unless of course you need Internet for work and then you'd like to chill with some Netflix later. They consistently lower the bar and still consistently fail to reach it
-
.
(@runningupprofit) reported
@virginmedia Where's your customer support? It's been nearly a week without contact from you and 2 days of activily trying to get through to a real person to deal with my issue, that your company has created
-
Chris Moore
(@ChrisMooreRDP) reported
@virginmedia Ringing that number is a nightmare! I could wait for an hour to speak to some one who tells you you’re through to wrong the department so you’re left hanging for another half hour…then Virgin just hang up and you start again. No thanks. Can someone not ring me?
-
Adam Howe
(@AdamHoweStop) reported
@virginmedia CW, I have called that number 4 times this week. Your team don’t have the means to help me. They keep saying another team needs to call me back, which doesn’t happen
-
Mr H
(@g_hamilton10) reported
@virginmedia Not just that. The quality of internet service and the frequency of which I have to put up with no internet at all is not worth £15 a month let alone £150. Daylight robbery
-
Matt Burton
(@mattburton72) reported
@virginmedia Ok just to follow up that the issue has now been resolved. 5 weeks after I phoned to sort it out. Numerous phone calls, sitting in queues and I had to complain to get any response and escalation to a senior manager to solve a 5 minute problem.
-
abby🐝
(@httpabbs) reported
My internet is gone cause virgin media are AWFUL and my data only works in my sitting room so I’m having a deadly Friday
-
Sam Barnett
(@SamBarn88705209) reported
@virginmedia - part 2 - after all that they can’t book the date. I ask about complaints & they don’t know anything on complaints. Not great for a new customer purchasing your “Ultimate” bundle. Resolve my complaint & get me an earlier appointment as oringally advised.
-
Dr. Stuart Rison
(@DrRison) reported
@virginmedia Nope. As far as I know I'm still paying top dollar for a service I'm not using at all. If you could help would be great.
-
smirnoffthedog
(@smirnoffthedog1) reported
@virginmedia Not at all. Regarding terrible customer service. Absolutely aweful. Absolute shite