Virgin Media outages and service status in Whitley Bay, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Whitley Bay, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 14, 8:57 PM GMT+1.
- Internet (67%)
- Wi-fi (18%)
- Total Blackout (6%)
- TV (6%)
- Phone (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Whitley Bay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitley Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Whitley Bay, England
The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Sunderland, Washington, Gateshead, South Shields, North Shields, Whitley Bay, and Hebburn.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Internet | 1 day ago |
|
Newcastle upon Tyne
|
Total Blackout | 2 days ago |
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Newcastle upon Tyne
|
Phone | 2 days ago |
|
Wallsend
|
Internet | 5 days ago |
|
Wallsend
|
Internet | 5 days ago |
|
Newcastle upon Tyne
|
Wi-fi | 6 days ago |
Nearby cities with recent reports
4 recent signals
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Whitley Bay, England
Latest outage, problems and issue reports in Whitley Bay and nearby locations:
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Victoria barry (@VictoriaBarry82) reported from Sunderland, England@virginmedia Yes spoke to a member of the team, we have been having issues with our wifi. She offered to send another booster & cable out free off charge. Available on our contract. I’ve just received email to say my payments are going up to £60!!
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David Pearce (@pearceswan) reported from Blaydon-on-Tyne, England@virginmedia I spoke to them the other day they told me that you do not record any time when the broadband drops out only when a customer calls in so please can you get this sorted out thank you
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Steph. (@stephwales_) reported from Gateshead, England1 whole week without any @virginmedia, months of signal issues. Engineer has gone out of his way but having to continually wait. Hopefully the engineer booked for tomorrow turns up and replaces my now faulty equipment.
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LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported from Whitley Bay, England@virginmedia Yep. Intermittent service
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Phil Byrne (@Chickawacka) reported from Gateshead, England@virginmedia why am I having daily and sometimes multiple outages with your broadband service? Checked service status which always says everything is fine. It's so fine I need to switch off WiFi on my devices and use 4G. Thoughts welcome.
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Trid (@TrevorRidley) reported from Whitley Bay, England@Designer_Ross @SkyHelpTeam @virginmedia Yeah that’s the issue I’ve come across . Slow download speeds but always reported at just above the payment threshold. It’s got worse recently
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The Geordie Villan (@geordievillan1) reported from South Shields, England3rd dayin a row on hold to @virginmedia to cancel my TV package and again its over 45mins no answer. Shocking customer service like.
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David Pearce (@pearceswan) reported from Blaydon-on-Tyne, England@virginmedia I don’t understand where you can see my personal information, it merely gives you, what broadband package I’m on what telephone service I’m on and watch TV service sign there are no account details whatsoever
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Maxine Tennet (@maxinetennet74) reported from Walker Gate, EnglandWhat will it take for @virginmedia to actually sort out an account after a bereavement??? 3 months later, endless calls and empty promises. Continued anxiety and distress for an elderly woman is not the bereavement service I’d expect. Appalling.
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Bella (@SharBella72) reported from Sunderland, England@virginmedia internet is down, again in Sunderland area.
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Paul fletcher (@P25_Fletch) reported from South Shields, England@virginmedia You’s really do make it almost impossible to cancel. I’ve called 5 times over 3 days. Either don’t get transferred or get cut off. Looks like I’ll try by writing a letter….
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Deggsy™ (@Deggsytweets) reported from Sunderland, England@virginmedia I have to wait 24hrs & call back not only is the red light an issue, the WiFi has now stopped working!
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CazzaW (@CazzaW) reported from Walker Gate, EnglandWakey wakey @virginmedia shoddy service not to update a LOT of the UK on broadband problems
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LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported from Whitley Bay, England@virginmedia Still down now, can work from Catch Up or my recordings, but nothing live as there are no channels. Drop outs in WiFi too. Not great.
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Ceeb 🏴🇺🇦 (@PatternThimble) reported from Cramlington, England@bt_uk you have 45 mins to meet the 10-12 appointment. That I took the day off for. Defo looks like I'm going to be a @virginmedia customer soon.
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LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported from Whitley Bay, England@virginmedia All on screen instructions followed, waited til I finished work today to check and it still doesn't get past 25% on the "searching for channels" page... Just taken the direct debit for a service which has been broken since 2.12.21...
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Gareth Miller 🇺🇦 (@geemiller71) reported from South Shields, England@virginmedia broadband down??? Ne34????
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Steph. (@stephwales_) reported from Gateshead, England@virginmedia 2 technicians over a week period, 4 visits. TV back on but Internet on and off now. Will be ringing Sky tomorrow and also your cancellation team. Clearly this is my service from now on.
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Sam (@purplelime) reported from South Shields, England@virginmedia I was told to log into the Myo2 app to change it myself, but I have been sent no login details and of course if the email address is incorrect it won’t be recognised if I try to register. O2 said we would receive texts with updates on number port timeline but had no communication
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Mazza 66 (@66_mazza) reported from Newcastle upon Tyne, England@virginmedia 4 hrs of drivel,inane quedtions 5 TIMES I'VE PROVIDED SECURITY,5 plus hours now,no more,your latest un helpful operator is now asking about moving house WHAT???? I want out ASAP,my god no wonder you amateurs get bad press,Im actually questioning their ability to even read????
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul THORNE (@harrewis) reported@virginmedia brilliant…received new 360 remotes. Zero instructions in box so have to find instructions online. Cannot connect remote to tv after MANY attempts. No way of getting help! Why no clear instructions in the box on how to pair??!!
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Ben Eaton (@BenEato46743114) reported@virginmedia Just cancelled my broadband because you want £33 for m350 but new customers get m500 for £24 how does that work been with you for nearly ten years but a new customer gets a better deal 👍.
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Alloqui Strix (@AlloquiStrix) reported@virginmedia Perhaps, but not 1 day then 7 days between updates on the same day & within minutes. If this was a water outage for this length of time there would be water tankers delivering water to houses - why are you not providing us with mobile data during this extended SNAFU.
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IrishWill (@DiabloDame1) reported@virginmedia hi, we have a complete outage (waterford city) no TV, no Internet. We have attempted all options, so don't send us links to your website. This is going on for 3.5 hrs. Modem flashing red, can't get work done, & unable to even watch TV. What is going on?
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Clive (@clive503) reported@dvoradikal @virginmedia When I left this appalling company, I had so many calls I started calling them out for harassment! If they'd shown that much interest when I complained about intermittent broadband, I might have stayed! So glad I didn't thought! Better service, cheaper price!
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Nick Sloan (@sloany1976) reported@virginmedia Anyone available to help get me logged in? I have an account but wether on browser or on the app I keep getting the same issue
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Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported@virginmedia just trying to cancel an engineer appointment by phone. The amount of questions I am being asked to verify it’s me is absolutely ridiculous. They are wanting information that I will have to look up on my computer which is not to hand, so unfortunately they will have to turn up at my house and I will have to tell them they are not needed and I will tell them why.
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Henley (@HenleyDB) reported@GreyBlackstone @virginmedia They're charging me over £105 for only broadband. They're a bunch of greedy jokers. I had an issue and called them, they made things worse. I'm stuck not renewing my contract. If they mess up again, I end up paying even more but on a new contract or accidentally disconnected.
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Stewart Neilson ⚒ 🇬🇧 (@HaveringHammer) reportedI’ve just been given Netflix ( I know I’m late to getting it ) by VirginMedia. The first show I’ve started watching is Breaking Bad ( I know I’m late to watching that too ) My question is should I stick with it as I’m 3 shows in and not sure what all the fuss was about yet?
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Ruth Payne (@ruthmpayne) reported@virginmedia the WiFi in Edgbaston / B16 has been down for 48 hours now. Tried finding out what’s happening but call centre was useless. When will this be sorted??? 48 hours is ridiculous