Virgin Media outages and service status in Whitley Bay, England

Problems in the last 24 hours in Whitley Bay, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitley Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Whitley Bay, England

The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Bedlington, North Shields, Whitley Bay, South Shields, Washington, Sunderland, Wallsend, Gateshead, Jarrow, and Blyth.

City	Problem Type	Report Time
Newcastle upon Tyne	TV	2 days ago
Newcastle upon Tyne	Internet	3 days ago
Bedlington	Internet	4 days ago
Newcastle upon Tyne	Wi-fi	5 days ago
Newcastle upon Tyne	Wi-fi	6 days ago
Newcastle upon Tyne	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitley Bay, England

Latest outage, problems and issue reports in Whitley Bay and nearby locations:

• 
  emma (@ema_neale) reported 2 minutes ago from Sunderland, England

  @virginmedia Thanks for your reset help earlier it worked, unlike waiting 10 hrs for someone to finally respond to me again via WhatsApp. I was told that there were no offers for current customers yet your website states otherwise!

• 
  Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported 8 minutes ago from Cramlington, England

  @bt_uk you have 45 mins to meet the 10-12 appointment. That I took the day off for. Defo looks like I'm going to be a @virginmedia customer soon.

• 
  Steve Dey (@Stevedey) reported 9 minutes ago from Newburn, England

  @GingesLife @virginmedia Honestly mate it’s a joke! Just paid the bill yesterday and now the cheeky buggers can’t even provide the service they charge us so much for.

• 
  Pete Irving (@ZicoPete) reported 11 minutes ago from Sunderland, England

  @virginmedia No, tried 3 times on hold for 20 minutes then cut off by agents without saying a word. After checking other responses I can see this has been the issue either other customers.

• 
  Bob Scott (@scotty8461) reported 13 minutes ago from Shiremoor, England

  @virginmedia more disgustingly slow speeds in NE27

• 
  David (@Dave_is_Elvis) reported 15 minutes ago from Boldon Colliery, England

  @virginmedia checked your outage tracker and says all services good on the area. Been without internet for nearly an hour. What is going on?

• 
  Victoria barry (@VictoriaBarry82) reported 20 minutes ago from Sunderland, England

  @virginmedia I’ve looked & it’s no help

• 
  claire🐱🐾🐾 (@clairekitty12) reported 28 minutes ago from Gateshead, England

  @virginmedia I would like to know how my broadband and tv are still broken after the outage ? It saying theres a connection issue on both broadband and tv . Tv error c139 ...i dont understand why my fault cant be logged as the origanal not being fixed

• 
  Bob Scott (@scotty8461) reported 32 minutes ago from Shiremoor, England

  @virginmedia wifi speed is disgustingly slow in NE 27

• 
  CazzaW (@CazzaW) reported 35 minutes ago from Walker Gate, England

  Wakey wakey @virginmedia shoddy service not to update a LOT of the UK on broadband problems

• 
  Paul Jukes A874036 (@UnicornRunning) reported 36 minutes ago from South Shields, England

  @virginmedia The Hub is in modem mode connected to a separate wireless router as the Hub's WiFi has been poor since we got it, so technically it's a wired connection. Router's connection is lost when it drops so no devices can connect wirelessly. Has been stable for about 3 hours now.

• 
  🦦 Helen (@vitosauras) reported 39 minutes ago from Gateshead, England

  You lot need to sort yourselves out, Internet going down around midnight for the past few days yet you charge the earth @virginmedia

• 
  Paul Jukes A874036 (@UnicornRunning) reported 41 minutes ago from South Shields, England

  @gotthegistofit @virginmedia Same, just spent a frustrating hour on their "customer service" line because about £40 of calls are on my father-in-law's bill which weren't made. Still not resolved and an engineer has to come our first (which they wanted to charge for!)

• 
  LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported 42 minutes ago from Whitley Bay, England

  @virginmedia 17 days with no TV service, finally resumed today after another manual restarts at this end. Any chance of a refund of half of this month? That's pretty dire.

• 
  David Pearce (@pearceswan) reported 44 minutes ago from Blaydon-on-Tyne, England

  @virginmedia I spoke to them the other day they told me that you do not record any time when the broadband drops out only when a customer calls in so please can you get this sorted out thank you

• 
  Liam (Tinybuddy) (@liam_Tinybuddy) reported 44 minutes ago from Newburn, England

  @virginmedia why do I keep getting texts about my spending cap I don't even have one can you please help

• 
  Paul Corney (@Corney77) reported 44 minutes ago from Choppington, England

  @virginmedia disgusting customer service once again. No manage to take a call to help fix another problem with our service. Can someone please contact me to help

• 
  Carl Walsh (@Carl_Walsh33) reported 57 minutes ago from Wallsend, England

  @jmstocka @virginmedia Has to be the worst app going. It regularly says this to me despite the 47 step verification

• 
  Deggsy™ (@Deggsytweets) reported 60 minutes ago from Sunderland, England

  @virginmedia I have to wait 24hrs & call back not only is the red light an issue, the WiFi has now stopped working!

• 
  David Pearce (@pearceswan) reported 60 minutes ago from Blaydon-on-Tyne, England

  @virginmedia I don’t understand where you can see my personal information, it merely gives you, what broadband package I’m on what telephone service I’m on and watch TV service sign there are no account details whatsoever

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lisa (@LisaPatten2) reported 7 minutes ago

  Absolute quality service from @virginmedia as always. Broadband not working all morning, it might be fixed by 7pm, whoop whoop. 150 quid a month well spent. Daylight robbery.

• 
  Jason Burns (@JasonBurns_CM) reported 7 minutes ago

  @LK_Yanited @Simon_Whale @virginmedia I've taught their customer service about how to fix their own issues it's so bad.

• 
  Molly Gregory (@clementfx1) reported 8 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Ultra_IPTV10  offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  What would Ash do ? (@posivisionary) reported 9 minutes ago

  @virginmedia broadband down AGAIN. Since last night and still not fixed. Come on now !!!!

• 
  Emily Atkins (@bahallathegreat) reported 10 minutes ago

  @virginmedia what the hell guys sec time this week your internet has gone down in sm5 area. I was paying a bill what’s going on. I think I’m going to have to change back to BT after this contracts over

• 
  Dave Rogers (@DaveRogers27) reported 11 minutes ago

  @Grimmy01942 @Simon_Whale @virginmedia They did this to me, it was the final straw. I sacked them off and got BT fibre broadband, never looked back.

• 
  Scott (@FluxRogueX) reported 14 minutes ago

  @Simon_Whale @virginmedia Can you spammy ********* get off the post no one’s buying your dog **** scam post. **** off

• 
  Craig McArdle (@HoMcArdle) reported 14 minutes ago

  @virginmedia Already done this many times with the same outcome. You have made no attempt to fix this issue. I’ve responded several times with my account details and you do nothing. Reported to ofcom and now dealing with CISAS. You have everything you need already

• 
  Matt 💙 (@mattdoctorwho74) reported 20 minutes ago

  Stream box is terrible claims be 4k, picture, colours, duller than 1988 vhs channels, chip obviously yrs behind, thats tv pulled out now, no rewind tv surely no one would pay £15 pm for sky entertainment when sky entertainment and kids is £3.99 on @NOW @virginmedia

• 
  Virgin Media News (@VirginMediaNews) reported 21 minutes ago

  Gardaí are appealing for witnesses after a man and woman in their 70s were killed in a two-car crash in Co Louth. The incident happened on the R173 at The Bush yesterday afternoon after 3pm. Two people in the second car, both in their 30s, were airlifted to hospital with serious injuries. 📺 More on Virgin Media PLAY