Virgin Media outages and service status in Whitley Bay, England

Problems in the last 24 hours in Whitley Bay, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitley Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Whitley Bay, England

The most recent Virgin Media outage reports came from the following cities: Sunderland, Wallsend, Newcastle upon Tyne, South Shields, Gateshead, Jarrow, Bedlington, North Shields, Whitley Bay, and Washington.

City	Problem Type	Report Time
Sunderland	TV	4 days ago
Wallsend	TV	5 days ago
Newcastle upon Tyne	Internet	6 days ago
Newcastle upon Tyne	Internet	6 days ago
Newcastle upon Tyne	Internet	8 days ago
Newcastle upon Tyne	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitley Bay, England

Latest outage, problems and issue reports in Whitley Bay and nearby locations:

• 
  LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported 5 minutes ago from Whitley Bay, England

  @virginmedia Yep. Intermittent service

• 
  liam sholder (@liamsholder91) reported 6 minutes ago from Newcastle upon Tyne, England

  @virginmedia can you help me please everytime I try to log in the virgin media app on my mobile account it's logs me off all the time why ?

• 
  Maxine Tennet (@maxinetennet74) reported 6 minutes ago from Walker Gate, England

  What will it take for @virginmedia to actually sort out an account after a bereavement??? 3 months later, endless calls and empty promises. Continued anxiety and distress for an elderly woman is not the bereavement service I’d expect. Appalling.

• 
  liam sholder (@liamsholder91) reported 13 minutes ago from Newburn, England

  @virginmedia won't even let me over the automated service

• 
  liam sholder (@liamsholder91) reported 14 minutes ago from Newburn, England

  @virginmedia trying to pay my Internet bill and its saying all my information is wrong??can you help

• 
  Bella (@SharBella72) reported 17 minutes ago from Sunderland, England

  @virginmedia internet is down, again in Sunderland area.

• 
  Gareth Miller (@geemiller71) reported 21 minutes ago from South Shields, England

  @virginmedia Horrific customer service

• 
  Paul Jukes A874036 (@UnicornRunning) reported 25 minutes ago from South Shields, England

  @virginmedia Lots of people are complaining about this on the customer forums. We've had very little downtime since the separate router was connected, it's suddenly gone to pot and seems to be a general issue at the moment.

• 
  Hilly Marshall (@hylt64) reported 29 minutes ago from Newcastle upon Tyne, England

  @virginmedia The issue is I’m trying to cancel my services but I see how you keep customers as nobody will answer the phone to do this hence the reason nobody can leave I’ve now been on hold 1hr 14mins which is totally unacceptable

• 
  LadyDi (@didixon74) reported 29 minutes ago from Blyth, England

  @virginmedia In October agreed new contract, came to install last week got new router and have since cancelled the packages that was agreed. I am now been charged more and getting less services. Tried to resolve last week over the phone & not no further forward so just want to cancel now.

• 
  Steph. (@stephwales_) reported 30 minutes ago from Gateshead, England

  1 whole week without any @virginmedia, months of signal issues. Engineer has gone out of his way but having to continually wait. Hopefully the engineer booked for tomorrow turns up and replaces my now faulty equipment.

• 
  Sam (@purplelime) reported 33 minutes ago from South Shields, England

  @virginmedia No help needed, thanks - just praising the deal I was given last night 🙌

• 
  Adam Appleby (@adamappleby) reported 36 minutes ago from Sunderland, England

  @virginmedia seems your Cs WhatsApp is broken, can anyone one reactivate my WiFi pod?

• 
  🦦 Helen (@vitosauras) reported 42 minutes ago from Gateshead, England

  You lot need to sort yourselves out, Internet going down around midnight for the past few days yet you charge the earth @virginmedia

• 
  Mr Smoggie (@PaulCraig24) reported 42 minutes ago from Whitley Bay, England

  @virginmedia my Mam has been trying to sort her mobile out today. As she can’t remember her password or security answer, she has been unable to access her account to cancel it. Can you let me know what she can do?

• 
  Victoria barry (@VictoriaBarry82) reported 48 minutes ago from Sunderland, England

  @virginmedia She’s sent me a service receipt out

• 
  Scott Noble (@ScottN1504) reported 52 minutes ago from Newcastle upon Tyne, England

  Has anyone ever sent anything back to virgin media before? Need some help if possible

• 
  claire🐱🐾🐾 (@clairekitty12) reported 54 minutes ago from Gateshead, England

  @virginmedia I would like to know how my broadband and tv are still broken after the outage ? It saying theres a connection issue on both broadband and tv . Tv error c139 ...i dont understand why my fault cant be logged as the origanal not being fixed

• 
  liam sholder (@liamsholder91) reported 58 minutes ago from Newcastle upon Tyne, England

  @virginmedia @virginhelp what the hell is going on I don't have any data no phone calls nothing help please got use my home internet

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 59 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GW (@GGWilliams72) reported 3 minutes ago

  @virginmedia @MrWVaughan I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻

• 
  RichieRich (@richard81242885) reported 5 minutes ago

  Was say all day be fixed by 6pm now saying by 3pm tomorrow Says internet is working,guess what it’s not, Virgin you are truly 💩! Within the last week I’ve had 3 days with full service @virginmedia ! Must do better C-

• 
  Krystal🌹 (@KrystalEzinne) reported 6 minutes ago

  @virginmedia your team have cancelled an engineer appointment 5 times in a row?! Can you explain how you’re planning on fixing this issue 😬

• 
  Shen 😈🗡️ (@ShenArriorVT) reported 14 minutes ago

  ******* VIRGIN MEDIA FIX YOUR **** RAAAAAH

• 
  🄼🅁 🅃🄴🄰 🅆🄸🅃🄷 🄾🄽🄴 🅂🅄🄶🄰🅁 (@commercialdon) reported 14 minutes ago

  @virginmedia I'm having a few issues, I'm on the 1gb plan but hitting just over 500mb in speed tests and trying to login to your website just sends me in a loop because it has 2 email addresses linked so it won't let me login. Please help

• 
  vicki wright (@vickiwright77) reported 15 minutes ago

  @virginmedia please can I have an update on service status in RG31 6

• 
  Matt Whitby (@mattwhitby) reported 16 minutes ago

  Is there a worse customer support than @virginmedia ? Ten minutes in between responses, and incapable of answering a simple question.

• 
  oliver Brooks (@FuzzyGaurav) reported 17 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV Vision_8K_IPTV offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Stephen Old German - English Translator (@old_stephen) reported 19 minutes ago

  @virginmedia About a month ago, you "upgraded" my broadband line You told me to plug my landline into my router, I did this and the phone stopped working. None of your crappy automated solutions have fixed this. Please tell me when ou are going to fix it or how to switch provider

• 
  Mike B (@BonesE78) reported 20 minutes ago

  Im sick to death of your Internet dropping out EVERY DAMN DAY!!! Heres my number (check your DMs),can someone phone me ASAP to discuss compensation and termination of my contract!!! @virginmedia