Virgin Media outages and service status in Whitley Bay, England

Problems in the last 24 hours in Whitley Bay, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitley Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Whitley Bay, England

The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, South Shields, Gateshead, Wallsend, Blyth, North Shields, Jarrow, Whitley Bay, Sunderland, Blaydon-on-Tyne, Washington, Borough of North Tyneside, and Bedlington.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	2 days ago
Newcastle upon Tyne	Internet	4 days ago
South Shields	Internet	4 days ago
Newcastle upon Tyne	Internet	4 days ago
Newcastle upon Tyne	Total Blackout	5 days ago
Newcastle upon Tyne	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Whitley Bay, England

Latest outage, problems and issue reports in Whitley Bay and nearby locations:

• 
  claire🐱🐾🐾 (@clairekitty12) reported 44 seconds ago from Gateshead, England

  @virginmedia But do you understand that this is a problem in my area you were aware of ! Said it would be fixed but it hasen't ? It just needs reporting i don't need a tech to my house i beed it to the area

• 
  Pete Irving (@ZicoPete) reported 3 minutes ago from Sunderland, England

  @virginmedia what channels do I need to go down for a stable connection check in my area, two days in a row internet keeps dropping not ideal when working from home. Thanks.

• 
  Sam (@purplelime) reported 8 minutes ago from South Shields, England

  @virginmedia I’m signed in but I see no option to test the landline. I clicked on ‘fix landline’ but that just sent me back to the main menu page.

• 
  🦦 Helen (@vitosauras) reported 12 minutes ago from Gateshead, England

  You lot need to sort yourselves out, Internet going down around midnight for the past few days yet you charge the earth @virginmedia

• 
  LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported 13 minutes ago from Whitley Bay, England

  @virginmedia Yep. Intermittent service

• 
  liam sholder (@liamsholder91) reported 13 minutes ago from Newcastle upon Tyne, England

  @virginmedia can you help me please everytime I try to log in the virgin media app on my mobile account it's logs me off all the time why ?

• 
  Cameron Ross (@pumbingchap) reported 15 minutes ago from Newcastle upon Tyne, England

  @virginmedia Well that was a pointless exercise reaching out to yourselves. Just proves once again what a load of rubbish Virgin is…. #virginmedia #garbage #dailymirror

• 
  Gareth Miller (@geemiller71) reported 17 minutes ago from South Shields, England

  @virginmedia Dont wanna air my business over a feed. Asvised phone we got was outa stock. Faulty phone . Was gonna exchange bit out of stock.i had to cancel contract then take a new one out. But send phone back but wife hasnt a spare???

• 
  Paul fletcher (@P25_Fletch) reported 29 minutes ago from South Shields, England

  @virginmedia Hi, I’ve tried to call 5 times to cancel services without success. I’m emigrating in January and I’ve no idea how else to try and contact you. Could someone please DM me so I can pass on phone number to receive a call ?

• 
  Sam (@purplelime) reported 29 minutes ago from South Shields, England

  @virginmedia I was told to log into the Myo2 app to change it myself, but I have been sent no login details and of course if the email address is incorrect it won’t be recognised if I try to register. O2 said we would receive texts with updates on number port timeline but had no communication

• 
  liam sholder (@liamsholder91) reported 32 minutes ago from Newcastle upon Tyne, England

  @virginmedia basically I can't do anything on the stream box comes up contact customer care I do then I get absolute no were...look I understand everyone has teething problems but this needs sorting ASAP because different when you need the money I ain't paying for something I can't use said

• 
  Simon Bewick (@SimonBewick) reported 32 minutes ago from Whitley Bay, England

  Well since complaining on here about @virginmedia and their terrible phone calls last week I’ve had 5 calls in the last three days all trying to sell me the same upgrade. Absolutely this close (fingers mms apart) from cancelling with them completely. FFS sort it out!

• 
  Craig Smart 💙 (@CraigSmartUN) reported 35 minutes ago from Gateshead, England

  @virginmedia Hi spoke to Customer services was told IT would get email sent out to me. 3 days later still no email to verify my email address so I can log into my online account.

• 
  Nic Johnston 🇺🇦🌻 (@Nicola_Johnston) reported 38 minutes ago from Mitford, England

  @virginmedia come on. You just have a good idea from the outage earlier today how long this is going to take. I’m trying to WFH with Covid. @bt_uk how long does it take to switch providers?

• 
  Paul Jukes A874036 (@UnicornRunning) reported 39 minutes ago from South Shields, England

  Ye gods, @virginmedia customer service is beyond terrible. An hour trying to resolve a "phantom calls" issue last night which now needs an engineer visit, and spotted that a direct debit is in an incorrect name but this can't be changed via WhatsApp chat and needs *another* call.

• 
  LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported 41 minutes ago from Whitley Bay, England

  @virginmedia All on screen instructions followed, waited til I finished work today to check and it still doesn't get past 25% on the "searching for channels" page... Just taken the direct debit for a service which has been broken since 2.12.21...

• 
  Sarah (@Rainbowztwit) reported 46 minutes ago from Whitley Bay, England

  .@virginmedia Broadband down - phone line states because of 'improvements'- not expected back until 3pm. Why was there no notice so I could arrange to work from alternate location? How do I get warning in future?

• 
  Gary Nolan (@gaznolan) reported 49 minutes ago from Mitford, England

  @virginmedia Ridiculous service from your team in Manilla. Both Joy & Brian telling me I wasn't able to pass security because I couldn't tell them my next bill date as the package/contract is ended even after telling them my normal date and all other DP information

• 
  claire🐱🐾🐾 (@clairekitty12) reported 59 minutes ago from Gateshead, England

  @virginmedia I would like to know how my broadband and tv are still broken after the outage ? It saying theres a connection issue on both broadband and tv . Tv error c139 ...i dont understand why my fault cant be logged as the origanal not being fixed

• 
  Carl Walsh (@Carl_Walsh33) reported 60 minutes ago from Wallsend, England

  @virginmedia I look forward to the money off the bill for the issues.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  aldo (@ukaldo2) reported 6 minutes ago

  @virginmedia Ok which area was that, You've not asked, it's clear your customer service levels are poor!

• 
  Anthony Ellis (@WentTimb) reported 8 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV8 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

• 
  Drackard (@Drackard) reported 8 minutes ago

  Virgin Media genuinely have to be one of the worst companies in existence. A no show on an engineer, three days in a row.

• 
  Darren Hayes (@darrenhayes1973) reported 12 minutes ago

  @virginmedia I did ask to complain when I rung up to cancel and was put on hold for ages so hung up!!

• 
  Daviad Lee (@DeliJoJ82464825) reported 12 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Hughes #cans (@Hughes_is_great) reported 13 minutes ago

  @adzflowers @virginmedia @VictorMeldrew77 I've been waiting nearly 4 months for them to sort my account, I still can't get into it. Every time I get told they will "escalate my case to IT support" and nothing happens. Amazing connection, non existent customer service.

• 
  Carl swift (@Darry0012) reported 14 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV16 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Lorenzo Rodia (@lrodia) reported 14 minutes ago

  @youfibre , do you know roughly when the service will be available where I live? Before the Virgin Media buy out I could see I was on the final phase and now it’s showing I am an early bird again! I can see virgin fibre have also installed new cabinets in my street!

• 
  Ryan Sheppard (@Sheppo1874) reported 17 minutes ago

  @alisonclay71 @virginmedia They’re the worst. I was a customer for over 10 years and moved house recently. They refused to move the service to my new house. Incredibly poor service. Also, be prepared for them to chase you constantly to return their kit or they’ll charge you for it!

• 
  MR COOL (@Lifeline04India) reported 20 minutes ago

  @virginmedia @VirginMediaNews Dear Team i have shown my interest foir broadband however after registering i should receive details for refernce. But i didnt receive. If i am not getting poroper support fromyou why to go for contract. Please call back urgently