Virgin Media

Virgin Media Outage Report in Whitley Bay, Borough of North Tyneside, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitley Bay, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitley Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Whitley Bay, Borough of North Tyneside, England 02/23/2026 20:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Whitley Bay, Borough of North Tyneside, England

The most recent Virgin Media outage reports came from the following cities: South Shields, Newcastle upon Tyne, Sunderland, Gateshead, Jarrow, Borough of North Tyneside, North Shields, Whitley Bay and Bedlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouth Shields Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitley Bay, England

Latest outage, problems and issue reports in Whitley Bay and nearby locations:

  • iamchrissharp Chris (@iamchrissharp) reported from Washington, England

    @virginmedia all I want to do is cancel my tv and phone services and keep broadband but there’s no options to downgrade online only upgrade and I refuse to pay £94 per month

  • alicen0rt0n alice✨ (@alicen0rt0n) reported from Washington, England

    please @virginmedia i have a deadline tomorrow don’t go down on me now 😭😭😭😭

  • Earlosnicho Earl Nicholson (@Earlosnicho) reported from Blaydon-on-Tyne, England

    @virginmedia @MTVMusicUK Wish your customer services staff could answers customers and solve issues as much or as quick as you advertise on social media #poorservice #buffer #noconnection #groundhogday

  • mygirlsmyworldx laura (@mygirlsmyworldx) reported from Newburn, England

    @paul85uk @LivelyLot @virginmedia My wifi connection with Sky has been very hit and miss but the Sky Customer service is brilliant and prices are much better

  • vitosauras Helen #RacingForAnthoine🇧🇪 (@vitosauras) reported from Gateshead, England

    Hi @virginmedia sort the Internet issues out in NE10 please that's twice my connection has dropped in the last hour

  • wal_tastic Christopher Walton (@wal_tastic) reported from Wallsend, England

    @virginmedia why is it again my WiFi not working but my current status saying everything if fine!

  • Earlosnicho Earl Nicholson (@Earlosnicho) reported from Blaydon-on-Tyne, England

    @virginmedia are you just responding to tweets you want to reply to your service is failing big style I’ve spoke to customer service to sort my broadband concern followed their procedures and it’s still not working #pathetic

  • Staigmeister Lynsey (@Staigmeister) reported from Newburn, England

    @spookysquidd @virginmedia Thanks for your input 🙄 I have issues with how bad the customer service is in general. On that note it’s back down... 😴😴😴😴

  • justraffers helen rafferty 🌹 (@justraffers) reported from Newcastle upon Tyne, England

    @virginmedia every month I have the same issue. Go to pay bill and despite having Google auto password (which works on every other thing I log in) it says my log in is wrong and I have to reset it EVERY MONTH!! EVERY MONTH!! IT'S RIDICULOUS

  • MatthewEmmer Matthew Emmerson (@MatthewEmmer) reported from Gateshead, England

    Can’t continue to work remotely from for the NHS if this #virginmedia issue is on-going 😭

  • Staigmeister Lynsey (@Staigmeister) reported from Newburn, England

    @monsterwba1968 @virginmedia Don’t bother they don’t work either... after 6 months of shit internet I got one... still can’t get WiFi upstairs... and I am not in a mansion!

  • Staigmeister Lynsey (@Staigmeister) reported from Newburn, England

    @DavidAHSleath @virginmedia I love the customer service when they just end the call half way through trying ‘to help’ I once spent 5 hours back and forwards with the every part of the business... engineers... blah blah blah... still was no better! Until I managed to get through to Scotland! 👍🏼

  • TonyYoull TY I 92 (@TonyYoull) reported from Newcastle upon Tyne, England

    Shouting at Virgin Media on the internet work fix the problem. Pass it on

  • Staigmeister Lynsey (@Staigmeister) reported from Newburn, England

    @DavidAHSleath @virginmedia Me and you must of spoken with the same ‘fabulous customer service’ shame it’s my only option where I am ... although dial up maybe easier! 🤣🤣🤣

  • Dyl_Atkinson Dylan Atkinson (@Dyl_Atkinson) reported from Washington, England

    Virgin media are not stupid like give everyone 10GB free data then nock everyone’s WiFi off so they go over there allowances😂

  • Staigmeister Lynsey (@Staigmeister) reported from Newburn, England

    @spookysquidd @virginmedia Do let me know how your customer experience is when the shit hits the fan for you... when you have been a loyal customer for 14 years! 🙌🏼

  • WillHowe Will Howe (@WillHowe) reported from Gateshead, England

    @virginmedia consistently excellent service and speeds but today has been a real headache, internet going down for ~20mins ever 1hr-1hr30 all day

  • Staigmeister Lynsey (@Staigmeister) reported from Newburn, England

    @virginmedia .... 0420 and still no service 😡😡😡😡😡

  • MarcusRoberts13 Marc (@MarcusRoberts13) reported from Morpeth, England

    @robhinds @mark395625 @virginmedia It’s always baffled me how existing customers don’t get decent deals when you’re showing loyalty by staying with them. It’s the same with all utilities and when they say you have to CALL to cancel it turns into a nightmare

  • Earlosnicho Earl Nicholson (@Earlosnicho) reported from Blaydon-on-Tyne, England

    @virginmedia why you bullshitting everyone you have serious concerns with your broadband at the moment I’m following all customer services advice and myn still isn’t working even your media connect app is down!! #sortit

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Gingernuts73 Sir Rodney Ffing 🇬🇧🥃👓📱📸 (@Gingernuts73) reported from Huddersfield, England

    Anyone else having an issue with @virginmedia WiFi?

  • Marybet77102309 Marybeth (@Marybet77102309) reported

    @6townsradio @virginmedia santa_tech.0111 on IG will fix that perfectly,get him contacted and thank me later

  • SilvesterLuke Luke Silvester (@SilvesterLuke) reported

    @virginmedia e4 in hd not work still on virgin keep get we can t bring u this at this time are u work on fix it

  • pattyneta Patty O' 😷 (@pattyneta) reported

    @virginmedia They said that they couldn’t do anything to solve the issue

  • AlphaJackal AlphaJackal (@AlphaJackal) reported

    Im actually so upset I had to end stream early, had a good start to it, a few subs including 5 gifted, a host there after..... ******* hell @virginmedia sort your **** out, pay for the top internet and getting dogshit in return.

  • TheRajMaster Rajiv (@TheRajMaster) reported

    I'm informing you today because @O2 have so much money that they merged with @virginmedia but yet can't fix their phone mass in my area that has been down for over 4 years running! Time for you to investigate their'#B2B customers who are #MoneyLaundering! 2/2

  • KalikoMr Mr-Kaliko🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@KalikoMr) reported

    @virginmedia Hi are there any issues at moment with signals to some channels in bb2 area? Rebooted tivo box, still some channels having broken images, some still not coming on at all.

  • danseager2 dan seager (@danseager2) reported

    @virginmedia I’m trying to exercise my right to cancel within the 14 day window. I requested a print out label, instead I’ve been waiting 8 days for a new box to be posted to me. What’s your return address? I may a well drive there. It’ll save me a few quid.

  • McardleTrevor Trevor McArdle (@McardleTrevor) reported

    @virginmedia Broadband again dropping in & out. Phone for help & get lectured by so called help desk who inform me ‘wifi’ is a ‘concept’ (an abstract idea?). I challenge this & am told to stop speaking & let him continue his‘statement’ I reply statement is incorrect get & cut-off

  • CaygillLiam1090 Liam Alva Caygill 🏆 (@CaygillLiam1090) reported

    @virginmedia Been in the phone twice to cancel my broadband. Cut off both times. You do not cover my new area and I need to close my account. Please can you help me?