Virgin Media outages and service status in Whitley Bay, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Whitley Bay, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received Jun 2, 9:35 AM GMT+1.
- TV (51%)
- Internet (30%)
- Wi-fi (10%)
- Phone (4%)
- E-mail (3%)
- Total Blackout (3%)
The latest reports from users having issues in Whitley Bay come from postal codes NE26 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Whitley Bay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitley Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Whitley Bay, England
The most recent Virgin Media outage reports came from the following cities: Blyth, Gateshead, Newcastle upon Tyne, North Shields, Jarrow, Whitley Bay, Sunderland, Blaydon-on-Tyne, Washington, Borough of North Tyneside, Wallsend, South Shields, and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
 Blyth
|
Internet | 2 days ago |
|
Gateshead
|
Internet | 2 days ago |
|
Newcastle upon Tyne
|
Total Blackout | 2 days ago |
|
Newcastle upon Tyne
|
Total Blackout | 2 days ago |
|
North Shields
|
TV | 3 days ago |
|
Newcastle upon Tyne
|
Internet | 6 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitley Bay, England
Latest outage, problems and issue reports in Whitley Bay and nearby locations:
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LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported from Whitley Bay, England@virginmedia Yep. Intermittent service
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Bob Scott (@scotty8461) reported from Shiremoor, England@virginmedia wifi speed is disgustingly slow in NE 27
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Adam Appleby (@adamappleby) reported from Sunderland, England@virginmedia seems your Cs WhatsApp is broken, can anyone one reactivate my WiFi pod?
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Mr Smoggie (@PaulCraig24) reported from Whitley Bay, England@virginmedia my Mam has been trying to sort her mobile out today. As she can’t remember her password or security answer, she has been unable to access her account to cancel it. Can you let me know what she can do?
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Mr Smoggie (@PaulCraig24) reported from South Shields, England@virginmedia She has tried but every time they say they can’t help if she hasn’t got her password! Can I chat to someone about this as there are personal issues. I understand that this may be difficult as it is not my account. Thanks
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Deggsy™ (@Deggsytweets) reported from Sunderland, England@virginmedia I have to wait 24hrs & call back not only is the red light an issue, the WiFi has now stopped working!
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emma (@ema_neale) reported from Sunderland, England@virginmedia Thanks for your reset help earlier it worked, unlike waiting 10 hrs for someone to finally respond to me again via WhatsApp. I was told that there were no offers for current customers yet your website states otherwise!
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Steph. (@stephwales_) reported from Gateshead, England@virginmedia everything else is working except kids channels 712 to 717, W02 error. No other channel issues or broadband, done all the standard resets, unplugged at mains etc. Do I need to call to have this resolved? TV guide just says 'to be announced' Everything else is fine.
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Steph. (@stephwales_) reported from Gateshead, England@virginmedia That was the original issue, the main thing outside was flooded and corroded (affecting 6 customers in street), so the network team I think came and fixed that, we've had 1 week of working service until today.
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Liam (Tinybuddy) (@liam_Tinybuddy) reported from Newburn, England@virginmedia why do I keep getting texts about my spending cap I don't even have one can you please help
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Phil Robinson (@Ne31phil) reported from Hebburn, England@virginmedia please advise Reduced mobile signal in the NE31 area. The signals were fine until a couple of months ago. previously had 4g I now mainly get E or sometimes 3G this is an issue due to my elderly mother-in-law being in hospital and now very poor signal in their home
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Bella (@SharBella72) reported from Sunderland, England@virginmedia internet is down, again in Sunderland area.
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Gareth Miller (@geemiller71) reported from South Shields, England@virginmedia Dont wanna air my business over a feed. Asvised phone we got was outa stock. Faulty phone . Was gonna exchange bit out of stock.i had to cancel contract then take a new one out. But send phone back but wife hasnt a spare???
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liam sholder (@liamsholder91) reported from Newcastle upon Tyne, England@virginmedia sorry for the late reply I smashed my phone I phoned customer service and I'm still waiting for someone to phone me iv had NO TV for about 15 days now
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LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported from Whitley Bay, England@virginmedia All on screen instructions followed, waited til I finished work today to check and it still doesn't get past 25% on the "searching for channels" page... Just taken the direct debit for a service which has been broken since 2.12.21...
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Steve Dey (@Stevedey) reported from Newburn, England@GingesLife @virginmedia Honestly mate it’s a joke! Just paid the bill yesterday and now the cheeky buggers can’t even provide the service they charge us so much for.
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CazzaW (@CazzaW) reported from Walker Gate, EnglandWakey wakey @virginmedia shoddy service not to update a LOT of the UK on broadband problems
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Cameron Ross (@pumbingchap) reported from Newcastle upon Tyne, England@virginmedia Well that was a pointless exercise reaching out to yourselves. Just proves once again what a load of rubbish Virgin is…. #virginmedia #garbage #dailymirror
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liam sholder (@liamsholder91) reported from Newburn, England@virginmedia won't even let me over the automated service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Breeda Murphy (@breeda_murphy) reported@MariaPIreland @longlostfamily @virginmedia Yes Maria. Too many left this world never knowing a sense of belonging, There was no paper trail and DNA had not advanced to provide heritage. Even today it is difficult to gain answers and Government appear eager to ignore
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KG ExTiNcTiOn (@KG_ExTiNcTiOn) reported@virginmedia 20 hours for an estimated time of fix is an absolute joke
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Ollie McManus (@OliverGMcManus) reported@virginmedia I have raised a complaint and they haven't addressed it for me.
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O2 (@O2) reported@Isa_Yolina Hi it's us from Virgin Media O2. Sorry you're having this issue, if you would like to DM us a screenshot of the issue, and the email you use on the app.
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Ailsa (@Ailsa56202286) reported@virginmedia I have had 3 conversations with your representatives on the phone in the last week promising a change on my account/ complaints email and none of them have followed through? Is anyone else finding the virgin media team to be totally USELESS. Will never be using again
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liam (@liamsimo95) reported@SkyHelpTeam @bt_uk what broadband services do you offer to new customers? As @virginmedia broadband is **** and repeatedly disappoint all customers, surely won’t be too hard to provide a decent service rather than mediocrity
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Fergal Hickey (@fergal_hickey) reported@VirginMediaIE Shocking Virgin Media Mobile. Can’t receive calls from Vodafone numbers for 6wks now. Now told it’s a widespread problem after being fobbed off for a month. Not good enough - VM should have been honest with subscribers and advised them but chose deceit instead
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B (@1992JDBX) reported@virginmedia you lot are ******* shocking !!!! Needed internet for my new house you installed the outside service to the wrong address had to cancel the order and now everyone I speak to you at yourself passes me to someone else or don’t understand simple English !!
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adrian adrian (@adrianatkins196) reported@BBCTomEdwards @virginmedia London at its best a transport network that dont want customers.
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Belle BTE (@barbzinsa) reported@virginmedia Broadband is down in Richmond Hill TW10, do you know how long it will take to fix the signal?