Virgin Media Outage Report in Whitley Bay, Borough of North Tyneside, England
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The latest reports from users having issues in Whitley Bay come from postal codes NE26.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitley Bay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitley Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Whitley Bay, Borough of North Tyneside, England
The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, South Shields, Gateshead, Sunderland, Whitley Bay, Bedlington, Wallsend, North Shields and Borough of North Tyneside.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
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| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Whitley Bay, England
Latest outage, problems and issue reports in Whitley Bay and nearby locations:
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Bev Middleton
(@bev_middleton) reported
from
Sunderland, England
@virginmedia furious that I have been double charged for a bill, then I try to message support and its been over 1 week and nothing done, single parent who already paid the bill is not happy
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Les Pigg
(@piggypics) reported
from
Newcastle upon Tyne, England
@virginmedia No but I have now dealt with it via your customer services and asked to remove my mam from virgin sales list. Thanks
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Ruth Bennett
(@ruthemmj) reported
from
Walker Gate, England
@virginmedia Other than checking the plugs and the cable connections - your light indication service doesn’t work.. it made me run and run and run diagnostics and engineers in 3/4 days isn’t good enough - still didn’t repost any fault even saying the internet wasn’t working.. RUBBISH
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Dan Coates
(@Dancoat1982) reported
from
Newburn, England
@virginmedia is your broadband down completely in #NE5 any idea when will be working???
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Jon Lane 🌈 ✊🏿
(@jonlane86) reported
from
Blaydon-on-Tyne, England
Wondering if @virginmedia can explain the service outage I've had in NE21 for the last 3 hours? Having to watch #NFLRedZone on my phone
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alistair oates
(@alistairoates) reported
from
Whitley Bay, England
@virginmedia Please if you’re providing a terrible internet service don’t use the phase, ‘Oops. Our bad’
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Ruth Bennett
(@ruthemmj) reported
from
Walker Gate, England
@virginmedia Hahahaha talk about bullshit - had to change to sky because of your **** service
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Steve Mayne
(@stevemhh) reported
from
Gateshead, England
@virginmedia Nice adverts for your content, shame my recorded delivery complaint about my issue originating in MARCH (after three failed online submissions and pointless texts) has still not been acknowledged,been ignored,treating a customer as a piece of 💩 way to go 👏🏻
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John Lacey
(@schizoid007) reported
from
Gateshead, England
Anybody else's @virginmedia Box absolutely **** when changing channels just goes to a black screen or sound or vice versa?
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peter atkinson #FBPE
(@peterat50) reported
from
Whitley Bay, England
Anyone thinking of dealing with @virginmedia don’t their customer service is woeful . Another hour wasted trying to contact them 😡
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peter atkinson #FBPE
(@peterat50) reported
from
Whitley Bay, England
@virginmedia you are impossible to deal with !! I’ve been trying to contact you since 4/10 to tell you I’m moving can someone please contact me as i don’t have the life force to waste listening to terrible music whilst on hold
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Steph.
(@stephwales_) reported
from
Gateshead, England
@virginmedia, you've text me a link after your phone robot tested my equipment, the link doesn't work. This has been on going for 3 to 4 weeks. I've been paying for a service I've not been receiving. I need to speak to an actual person!!!!
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fiona johnson
(@fionajohnson__) reported
from
Newcastle upon Tyne, England
@virginmedia wifi down in NE2 area????
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Steph.
(@stephwales_) reported
from
Gateshead, England
@virginmedia are you going to respond or do you just pick and chose? This is disgusting service. Over 70 quid a month for half a service!!!!!! Cancellation in Feb when my contract Is due at this rate.
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Ruth Bennett
(@ruthemmj) reported
from
Walker Gate, England
@virginmedia Done that.. hence why calling - your website is crap
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John Lacey
(@schizoid007) reported
from
Gateshead, England
Can't wait till my contract is up with @virginmedia to move back to @skytv probably the worst TV experience I've ever had. Horrendous hardware, UI and Operating System
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Lee
(@L88HRS) reported
from
Whitley Bay, England
@virginmedia are there network issues in NE29? My wired connections are working fine but WiFi is having none of it on any of our devices!
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Rachel MCDonald
(@RachelDMcDonald) reported
from
Sunderland, England
@virginmedia can you check the service status? My internet is not working. Sr4 area. #virginmedia #broadband
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James Robert Hedges
(@jameshedges4) reported
from
Walker Gate, England
Have a mountain of work to do and need to be online to do all of it. What a surprise, @virginmedia is down again. What a waste of money
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John Lavender - #Speedowarrior
(@finswimmerjohn1) reported
from
Whickham, England
@virginmedia We have two VM boxes for collection as we have already left your network. Can you please arrange for someone to disconnect and collect them? Thanks in anticipation.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Katie Peskett
(@KatiePeskett) reported
@virginmedia I cancelled it on the phone and have phoned up SEVERAL times after getting these bills to be given assurances that it was cancelled and I would not receive any further bills. I had no bill to pay as the internet NEVER worked on even for a minute
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Jane Franklin
(@jrfrank) reported
@virginmedia @MacShaggy96 We have had issues for weeks now with broadband constantly dropping out. No one at @virginmedia is admitting that there is a problem and no one is fixing it
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Dollynoocat
(@dollynoocat) reported
@virginmedia Getting an error message when trying to access bill on my phone. It says Oh, ******. We can't find that page. Maybe the link you clicked is broken, the page doesn't exist
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paulwoodroofe
(@paulwoodroofe) reported
@virginmedia Ok will do. I’ve resolved it myself. An issue with Virgin affected my Wi-Fi network but they’re still saying there’s a tv issue. Hopefully it will resolve itself
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@abs123
(@abs12311090521) reported
@virginmedia still access issues affecting chingford despite being assured would be repaired by 6pm yesterday 🤔
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Neil Brown
(@BigBuster100) reported
@sueperkins @virginmedia I had the EXACT same experience! Bill went up month on month despite numerous calls, emails letters etc - AWFUL customer service
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Elle
(@elle__tay) reported
@virginmedia Yes, just checked and its still showing. Problem is, if we reschedule, we're gonna be without Internet for even longer and our 14 day cooling off period is pretty much up, and we've yet to even see our WiFi work since the upgrade
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Kev
(@kkgorny1972) reported
@virginmedia what i find more disgusting is you trying to justify such a hike at a time when millions are being hit, also the amount of new contracts you had since the pandemic and yet you feel the need to still hit peoples pockets, please don't insult customers by saying that crap
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Sean
(@poetsoup) reported
@virginmedia Just to update you, when I paid my bill earlier I was told to wait 10 minutes & that my numbers would be reactivated. That was over 2 hours ago & still no service. I've been on hold for over 30 minutes trying to get this rectified & am still on hold.
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Lewis
(@Lewis1087) reported
@virginmedia aye a think it’s a problem everywhere seen others saying they are having problems aswell? my internets been on and off the whole morning and then on the tv box doesn’t allow you to use apps like youtube bbc iplayer due to connective issues