Virgin Media Outage Report in Whitley Bay, Borough of North Tyneside, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitley Bay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitley Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Whitley Bay, Borough of North Tyneside, England
The most recent Virgin Media outage reports came from the following cities: Borough of North Tyneside, Newcastle upon Tyne, Bedlington, Sunderland, North Shields, Gateshead, Wallsend, Jarrow, Washington and Whitley Bay.
| City | Problem Type | Report Time |
|---|---|---|
 Borough of North Tyneside |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Wi-fi | |
| Bedlington |
Wi-fi | |
| Sunderland |
Total Blackout | |
| Sunderland |
TV |
Community Discussion
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Virgin Media Issues Reports Near Whitley Bay, England
Latest outage, problems and issue reports in Whitley Bay and nearby locations:
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Simon
(@goneinsixtysecs) reported
from
South Shields, England
@virginmedia three times since I first reported that I was having problems with all my services and it has gone down again
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Jake Fossey
(@fossdog_) reported
from
Stanley, England
@virginmedia are genuinely ******* shit
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Marilyn malibu
(@Marilyn_huartt) reported
from
South Shields, England
@virginmedia Can’t answer calls ems bouncing back. Wouldn’t it make more sense to just take everyone’s sports package off. Paying £125 per month at this my point my other half is ready to cancel everything when we can.
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Lynsey
(@Staigmeister) reported
from
Newburn, England
@virginmedia .... 0420 and still no service 😡😡😡😡😡
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Will Howe
(@WillHowe) reported
from
Gateshead, England
@virginmedia consistently excellent service and speeds but today has been a real headache, internet going down for ~20mins ever 1hr-1hr30 all day
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TY I 92
(@TonyYoull) reported
from
Newcastle upon Tyne, England
Shouting at Virgin Media on the internet work fix the problem. Pass it on
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helen rafferty 🌹
(@justraffers) reported
from
Newcastle upon Tyne, England
@virginmedia every month I have the same issue. Go to pay bill and despite having Google auto password (which works on every other thing I log in) it says my log in is wrong and I have to reset it EVERY MONTH!! EVERY MONTH!! IT'S RIDICULOUS
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Malcolm Hodgson
(@malandbren75) reported
from
South Shields, England
@virginmedia I keep getting message that blueyonder server is down and as such cannot log into VM or get and send emails
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Danny Robinson
(@dannyrobbo82) reported
from
Wallsend, England
@virginmedia understand that like every other business that you’re short staffed with the pandemic, but the speed of internet recently has been shocking. Website is useless, community help is useless. Don’t want to ring up, yet they’re happy to still take my money every month.
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Helen #RacingForAnthoine🇧🇪
(@vitosauras) reported
from
Gateshead, England
Hi @virginmedia sort the Internet issues out in NE10 please that's twice my connection has dropped in the last hour
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Malcolm Hodgson
(@malandbren75) reported
from
South Shields, England
@virginmedia emails are not working the solution by Virgin is to log into My virgin media can you tell me how to do this when it is not recognising my log in and your call centres are all closed
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Matthew Emmerson
(@MatthewEmmer) reported
from
Gateshead, England
Can’t continue to work remotely from for the NHS if this #virginmedia issue is on-going 😭
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Lynsey
(@Staigmeister) reported
from
Newburn, England
@spookysquidd @virginmedia Thanks for your input 🙄 I have issues with how bad the customer service is in general. On that note it’s back down... 😴😴😴😴
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lee major
(@MajorManor) reported
from
Newcastle upon Tyne, England
@virginmedia You having service issues in NE15 7PH
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Matt Dodge Donnelly
(@dodgestweet) reported
from
Walker Gate, England
@virginmedia Hi I text two evenings ago when you told me too, and then received a very generic response about upgrading my package online. I have since text again to say that the problem is with the increase and that I may need to cancel but nothing back yet. Over 6 hours on hold now to you!
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Andrew Morris ⚽️
(@Andymorris74) reported
from
South Shields, England
How about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍
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Simon
(@goneinsixtysecs) reported
from
South Shields, England
@virginmedia what has happened with the service in ne33 4hn area as I have no phone line no internet and no tv service
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Kieran
(@kieranwby_) reported
from
Newcastle upon Tyne, England
4 days running wrang Virgin media regarding my broadband contract hold time of 40 mins then get cut off and in app support doesn’t help or live chat jokes man @virginmedia
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Dylan Atkinson
(@Dyl_Atkinson) reported
from
Washington, England
Virgin media are not stupid like give everyone 10GB free data then nock everyone’s WiFi off so they go over there allowances😂
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Lynsey
(@Staigmeister) reported
from
Newburn, England
@monsterwba1968 @virginmedia Don’t bother they don’t work either... after 6 months of shit internet I got one... still can’t get WiFi upstairs... and I am not in a mansion!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Broughton
(@mrmjb87) reported
@virginmedia no internet or tv, area status thing acknowledged issues and had a fix estimate of 13:30 today. No change at all and the area status page is now giving me 404 or it's not loading at all (using 4g of course). Southampton area. When will this be sorted?
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Ciarons
(@Ciarons) reported
@virginmedia I’d gladly save my time and yours by checking the service status site however it is down. Lol
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Steggs
(@steggsybhoy) reported
@virginmedia I spent hours on the phone to you lot. After going around in circles the line would just go dead and it all began again. Honestly the worst company I have ever dealt with .
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rach ✨
(@seawxy) reported
from
Motherwell, Scotland
@virginmedia no, i’ve not received a resolution. someone contacted me regarding the complaint, then when i responded, they have just ignored it. the complaint is regarding incorrect billing and poor customer service.
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-!-
(@TheHoneyMunster) reported
@virginmedia Only tried to login today. Have managed to login 3 months ago and was logging in to check previous bills as I think my discount is not being applied correctly again.
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Carl Scruton
(@screwy73) reported
@virginmedia No i didnt think to check on internet what it could be and find a fix 🤭 before asking
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Ciarons
(@Ciarons) reported
@virginmedia Hi can you tell me if service is down in my area WN7 area thanks
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Sarah Nettleton
(@SarahNettleton1) reported
@virginmedia I'm sure it was a complete accident that your agent alternated between sales pitches and putting me on hold whenever I said no, before eventually telling me it was a bad idea for me to leave Virgin then hanging up. Just a coincidence.
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Ciarons
(@Ciarons) reported
@LeahPrice_x @virginmedia I just rang the service it said it will get fixed by 9pm in the Manchester Area. Same as me. 🤬
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Ross McCafferty
(@RossMcCaff) reported
@virginmedia right do you know when the website issue will be fixed?