Virgin Media outages and service status in Whitley Bay, England

Problems in the last 24 hours in Whitley Bay, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitley Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Whitley Bay, England

The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Whitley Bay, Gateshead, North Shields, Sunderland, Blaydon-on-Tyne, Washington, Borough of North Tyneside, Wallsend, South Shields, Jarrow, and Bedlington.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	20 hours ago
Gateshead	Wi-fi	4 days ago
North Shields	TV	5 days ago
Newcastle upon Tyne	Internet	5 days ago
Newcastle upon Tyne	Internet	6 days ago
Newcastle upon Tyne	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Whitley Bay, England

Latest outage, problems and issue reports in Whitley Bay and nearby locations:

• 
  Stu (@tenchylad) reported 55 seconds ago from Sunderland, England

  @OliverStanding @virginmedia It's not a great self serve option and poor customer experience. I have an issue trying to remove a service from my current package. Cant be done digitally or remotely. Only via phone which even then very few of the advisors have the levels of authority to amend your package.

• 
  Paul Jukes A874036 (@UnicornRunning) reported 2 minutes ago from South Shields, England

  @virginmedia Lots of people are complaining about this on the customer forums. We've had very little downtime since the separate router was connected, it's suddenly gone to pot and seems to be a general issue at the moment.

• 
  Mr Smoggie (@PaulCraig24) reported 2 minutes ago from South Shields, England

  @virginmedia She has tried but every time they say they can’t help if she hasn’t got her password! Can I chat to someone about this as there are personal issues. I understand that this may be difficult as it is not my account. Thanks

• 
  Georgina McGowan (@seldomseenkid16) reported 3 minutes ago from Gateshead, England

  @virginmedia can you help with my phone services not currently working

• 
  Bob Scott (@scotty8461) reported 4 minutes ago from Shiremoor, England

  @virginmedia more disgustingly slow speeds in NE27

• 
  Mike Moody (@classicm) reported 7 minutes ago from Newcastle upon Tyne, England

  @virginmedia All my tv, broadband and phone services are down. Nobody available from Virgin to help. Done all the usual checks and still off.

• 
  LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported 14 minutes ago from Whitley Bay, England

  @virginmedia Yep. Intermittent service

• 
  liam sholder (@liamsholder91) reported 14 minutes ago from Newcastle upon Tyne, England

  @virginmedia what's going on still nothing no data no phone service nothing sort it out

• 
  LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported 16 minutes ago from Whitley Bay, England

  @virginmedia All on screen instructions followed, waited til I finished work today to check and it still doesn't get past 25% on the "searching for channels" page... Just taken the direct debit for a service which has been broken since 2.12.21...

• 
  Bob Scott (@scotty8461) reported 18 minutes ago from Shiremoor, England

  @virginmedia disgusting slow speeds AGAIN in NE27 Cant wait for my contract end

• 
  Neil Todd (@Neil_Rivelino) reported 23 minutes ago from Mitford, England

  @virginmedia @virginmedia still no reply. Have asked 3 times how 2 claim back for our additional browsing fees incurred due 2 #VirginMedia’s incompetence & are ghosted by your ‘customer resolve agent’. great when we spoke to her, was clearly pacifying.Happy to name her & share her email here?

• 
  Carl Walsh (@Carl_Walsh33) reported 24 minutes ago from Wallsend, England

  @virginmedia I look forward to the money off the bill for the issues.

• 
  liam sholder (@liamsholder91) reported 25 minutes ago from Newcastle upon Tyne, England

  Ain't happy with @virginmedia cancelled the TV months ago and yous are still charging me for it only just noticed just checking on the bill online now this isn't the first its the second wtf man really i have phone and broadband I'm want out keep the money you've taken 🤬

• 
  Steph. (@stephwales_) reported 32 minutes ago from Gateshead, England

  @virginmedia 2 technicians over a week period, 4 visits. TV back on but Internet on and off now. Will be ringing Sky tomorrow and also your cancellation team. Clearly this is my service from now on.

• 
  Victoria barry (@VictoriaBarry82) reported 37 minutes ago from Sunderland, England

  @virginmedia The link asks me to log in which I do, then it shows me my contract etc, I can either fill a form in for someone to contact me but I’ve did it before or it shows the complaint as been closed

• 
  Craig Smart 💙 (@CraigSmartUN) reported 47 minutes ago from Gateshead, England

  @virginmedia Hi spoke to Customer services was told IT would get email sent out to me. 3 days later still no email to verify my email address so I can log into my online account.

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 48 minutes ago from South Shields, England

  @virginmedia broadband down??? Ne34????

• 
  Hilly Marshall (@hylt64) reported 49 minutes ago from Newcastle upon Tyne, England

  @virginmedia The issue is I’m trying to cancel my services but I see how you keep customers as nobody will answer the phone to do this hence the reason nobody can leave I’ve now been on hold 1hr 14mins which is totally unacceptable

• 
  Paul Jukes A874036 (@UnicornRunning) reported 50 minutes ago from South Shields, England

  @virginmedia Nothing reported when I checked before tweeting. Seems to have stabilised for now but must've dropped 15-20 times in the last 48h. No faults were reported on the site when my father-in-law had a complete loss of service a couple of months ago, but it was reported on the helpline.

• 
  Sam (@purplelime) reported 55 minutes ago from South Shields, England

  @virginmedia I didn’t get the opportunity to call yesterday, but I noticed last night that it’s working again. There was nothing mentioned on service page (not unusual) but there must’ve been a fault that was eventually fixed.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KILAGRIM (@KILAGRIM) reported 2 minutes ago

  @virginmedia Have been having issues with broadband and TV I have sent you a DM No reply as yet

• 
  🎭🏴󠁧󠁢󠁷󠁬󠁳󠁿not-so essential worker (@Djfoldy69) reported 4 minutes ago

  @Grahamthecabbie @virginmedia Been off since yesterday. Box stuck at 33% on start up. And no fix due till the 29th!

• 
  swingeymart (@theblackstrat) reported 5 minutes ago

  @virginmedia We are getting less and less channels for more money some of them in fact a lot are really awful junk

• 
  Andrew Morrison (@mozrover) reported 7 minutes ago

  @virginmedia broadband is down again in the BB5 area,when is this going to get sorted

• 
  Catherine 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@katie4249) reported 11 minutes ago

  @virginmedia My broadband went down at 11.30am . My hub is now flashing yellow and no access to TV.

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 12 minutes ago

  @virginmedia For the last 72 hours the internet goes down around 930 and comes back up in the evening. What is going on? I have sent a DM and not getting a response

• 
  Time for change (@theRealNickle) reported 14 minutes ago

  @virginmedia Failure to keep promises and agreements made to resolve issues. Wrong phone number, no Netflix and a request to return equipment I'm still paying for.

• 
  Paul “2 jabs” Thomas (@iscpst) reported 14 minutes ago

  @virginmedia Thank you for the update. I am not questioning the fix time as I appreciate these issues are complex. My point is the sending of an SMS message stating the issue is fixed, but then receiving a further message stating it is still being worked on.

• 
  Iran,Houth,Hez,Hams & Sky/BBC Lies#NeverAgainIsNow (@UFinlay33392) reported 18 minutes ago

  @virginmedia Oh please - your service went down and you Know it. IT was on your service status - please stop giving us this reset your router BS.

• 
  Cheryl Mckenzie (@Cheryl_x) reported 18 minutes ago

  @O2 please for the love of god why can I not sign in to my o2 account?! Everytime I try it says about a virgin media thing and then says sorry we can’t display that page right now 🙄