Virgin Media Outage Report in Whitley Bay, Borough of North Tyneside, England
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The latest reports from users having issues in Whitley Bay come from postal codes NE26.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitley Bay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitley Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Whitley Bay, Borough of North Tyneside, England
The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, South Shields, Gateshead, Sunderland, Whitley Bay, Bedlington, Wallsend, North Shields and Borough of North Tyneside.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
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| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Whitley Bay, England
Latest outage, problems and issue reports in Whitley Bay and nearby locations:
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@virginmedia total disgrace. Very poor service.
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Daniel Jones
(@DPhilipJones) reported
from
Newcastle upon Tyne, England
Me: “I’m going to have to cancel the contract as the landlord doesn’t want me to install the fibre optic broadband anymore” @virginmedia: “Maybe you should just buy the apartment, it’s not very expensive or anything” Confirmed. Virgin Media is Tory.
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Donna watson
(@donnawatson76) reported
from
Dunston, England
@virginmedia This is just a screen shot!!! Showing the numbers i called and the link i followed, I dont have a copy as it was an online form i completed , if you are unable to help please stop wasting my precious time with my family
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Paul G
(@PaulGmedia) reported
from
Whitley Bay, England
@virginmedia I’ve done that and am now in a queue. Trouble is, last time I did this no-one ever called me...
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Chris McKinnie
(@McXinnie) reported
from
Whitley Bay, England
@virginmedia £27 up to £32 without a letter, text, email or anything is a bit rude, can you explain why?
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Jack Johnson
(@JJohnsonJourno) reported
from
Walker Gate, England
Any one have a resolution for no WiFi connection? @virginmedia
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Rachel MCDonald
(@RachelDMcDonald) reported
from
Sunderland, England
@virginmedia internet has been off for at least 5 hours if not longer. Estimated fix time is now and still nothing..... sr4 area. When will this be back on!!!???
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Les Pigg
(@piggypics) reported
from
Gateshead, England
@virginmedia Well it finally happened if you are not a online customer with virgin mobile and what shop at a outlet you are classed as the unwashed and not welcome anymore as a customer
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Donna watson
(@donnawatson76) reported
from
Dunston, England
@virginmedia The only call i have had was 2 calls from the sales to team to offer me a black friday deal, when i asked were they calling in response to my compliant they said they were unable to help with that as it was not their deptartment
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justin collins
(@justincolli71) reported
from
Sunderland, England
@virginmedia stop constantly calling with silent calls and then cutting off, I've spoken to two people in customer service who advised no one has called. when I call the number back it says its virgin media. Terrible service
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Kristian Ross
(@Kristian7Ross) reported
from
Morpeth, England
@virginmedia Hi, you’ve blocked my grandmothers sim for reasons unknown and now she requires a new one. She received a text to say it has been sent out but it’s never arrived. Can someone please look into this for me?
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Paul Edgar
(@body_mindfitco) reported
from
Blaydon-on-Tyne, England
@virginmedia 6 days now without home Internet, landline and TV. No apology, no explanation from Virgin. Parents who rely on these communication lines. Terrible service.
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Donna watson
(@donnawatson76) reported
from
Dunston, England
@virginmedia I wanted to cancel or down grade my package due to the rising costs and my partner being on furlough and my own business having to be closed but every way i tried to contact you i had no reply i was held in a que for 40mins and then cut off, i emailed still no response so i have
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Les Pigg
(@piggypics) reported
from
Gateshead, England
@virginmedia So we are not just going to write it off as a bad job. Plus my mam finds it hard to understand the persons at the other end of the phone and why they ask for her bank details all we asked was to post out her password for her mobile account.
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Christopher Baddoo
(@Baddoo) reported
from
Newcastle upon Tyne, England
@virginmedia any network issues in Newcastle upon Tyne? Our internet is down and can’t get through
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Donna watson
(@donnawatson76) reported
from
Dunston, England
@virginmedia Are you actually serious you have now wasted over an hour of my time back and forward on here to tell me to ring the same number i was cut iff from twice back in nov!!! Disgusting customer service @virginmedia what a joke
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Adam.
(@_AR91) reported
from
South Shields, England
It’s no wonder people pay for the dodgy sticks when you’ve got **** like this ffs @virginmedia
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Les Pigg
(@piggypics) reported
from
Gateshead, England
@virginmedia Yes but the number on the letter to text to just comes back fail to send. Then I rang 789 for my mam and this person had her in tears also, so we have give up.
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Donna watson
(@donnawatson76) reported
from
Dunston, England
@virginmedia Have paid another months subscription when i could of had a better package and lower cost from @skytv appalling customer service @virginmedia once i get to speak with someone i will not be continuing my account
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arc
(@evilwallpaper) reported
from
Newburn, England
Had to break out the DVDs like a peasant because virgin media is down.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gaz
(@gazhollavfc1980) reported
@virginmedia I wanted the same as what I had previously they agreed I could over the phone but I have received a lesser tv package with no explanation and paying much more than a new customer for the privilege!
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Ryan Britton
(@ryanbrittonuk) reported
@virginmedia Yes, I have called this maybe 10 times today. 9 times it didn’t go through and 1 time it said nothing!! You owe it to your customers to sort this! This is extremely bad practice and Virgin are acting is bad faith lying to customers!! What is going on??
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Margy Long
(@lis_org) reported
@LozzaFox @virginmedia Cancel them Tossers
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Nichola
(@nikkihad80) reported
@LozzaFox @virginmedia This is why I have left them i have had a far better service with sky
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simon
(@TTigersi1050) reported
@virginmedia @mowatt1972jim Yes your customer service is an absolute joke 🙄
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Jason Johns
(@AllotmentOwner) reported
@virginmedia No, this is not a technical issue here. This is a continuation of the problems we have now had since Wednesday.
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Chelsea Pryor
(@Chelikibum) reported
@virginmedia The engineer put a splitter in to try and share it around the house -didnt work. They said we have a lot of devices trying to fight for signal but we explained that when we bought the Virgin Media package they said it would survive the amount of use. I believe we have the 3.0
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simon
(@TTigersi1050) reported
@virginmedia @andrewhepburn Why don't you help Andrew it's called customer service 🙄
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alan passingham
(@truckingfridge) reported
@LozzaFox @virginmedia I’ve just switched to Talk Talk currently no problems and an average speed of 135mbps
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LDA_6502
(@LDA_6502) reported
@virginmedia @ajcumbo I've been trying to get you on that number all morning. What's going on? Is everyone ringing to leave now you're adding another £4.50 to your atrocious service?