Virgin Media outages and service status in Whitley Bay, England

Problems in the last 24 hours in Whitley Bay, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitley Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Whitley Bay, England

The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Bedlington, North Shields, Whitley Bay, South Shields, Washington, Sunderland, Wallsend, Gateshead, Jarrow, Blyth, and Blaydon-on-Tyne.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	1 day ago
Bedlington	Internet	2 days ago
Newcastle upon Tyne	Wi-fi	3 days ago
Newcastle upon Tyne	Wi-fi	4 days ago
Newcastle upon Tyne	Internet	4 days ago
North Shields	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Whitley Bay, England

Latest outage, problems and issue reports in Whitley Bay and nearby locations:

• 
  Paul Jukes A874036 (@UnicornRunning) reported 5 seconds ago from South Shields, England

  @virginmedia This appears to be a known issue on your forums (phantom calls) but we refuse to be charged for the visit. Also waiting for a WhatsApp for over an hour because the direct debit still has his late wife's name on account after 7+ years, & we can't change it online (same acc no.).

• 
  Real Gaz on a proper bike #fbpe (@gazza_d) reported 47 seconds ago from South Shields, England

  @_MMaritima @virginmedia Wired speed test would be to isolate between a wireless problem or the connection in. Router might be shielded which would kill signal. Make sure other electronics aren't too close. I can ruin my wireless if I put router on top of my TiVo box

• 
  LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported 1 minute ago from Whitley Bay, England

  @virginmedia All on screen instructions followed, waited til I finished work today to check and it still doesn't get past 25% on the "searching for channels" page... Just taken the direct debit for a service which has been broken since 2.12.21...

• 
  Cameron Ross (@pumbingchap) reported 2 minutes ago from Newcastle upon Tyne, England

  @virginmedia Well that was a pointless exercise reaching out to yourselves. Just proves once again what a load of rubbish Virgin is…. #virginmedia #garbage #dailymirror

• 
  Georgina McGowan (@seldomseenkid16) reported 10 minutes ago from Gateshead, England

  @virginmedia can you help with my phone services not currently working

• 
  JOP (@40yearsofhurt) reported 11 minutes ago from Newcastle upon Tyne, England

  @Magpie24_7 Fitness levels of Virgin Media are poor.

• 
  liam sholder (@liamsholder91) reported 12 minutes ago from Newcastle upon Tyne, England

  Ain't happy with @virginmedia cancelled the TV months ago and yous are still charging me for it only just noticed just checking on the bill online now this isn't the first its the second wtf man really i have phone and broadband I'm want out keep the money you've taken 🤬

• 
  emma (@ema_neale) reported 14 minutes ago from Sunderland, England

  @virginmedia Thanks for your reset help earlier it worked, unlike waiting 10 hrs for someone to finally respond to me again via WhatsApp. I was told that there were no offers for current customers yet your website states otherwise!

• 
  LadyDi (@didixon74) reported 15 minutes ago from Blyth, England

  @virginmedia In October agreed new contract, came to install last week got new router and have since cancelled the packages that was agreed. I am now been charged more and getting less services. Tried to resolve last week over the phone & not no further forward so just want to cancel now.

• 
  Carl Walsh (@Carl_Walsh33) reported 16 minutes ago from Wallsend, England

  @jmstocka @virginmedia Has to be the worst app going. It regularly says this to me despite the 47 step verification

• 
  Victoria barry (@VictoriaBarry82) reported 24 minutes ago from Sunderland, England

  @virginmedia The link asks me to log in which I do, then it shows me my contract etc, I can either fill a form in for someone to contact me but I’ve did it before or it shows the complaint as been closed

• 
  The Geordie Villan (@geordievillan1) reported 25 minutes ago from South Shields, England

  3rd dayin a row on hold to @virginmedia to cancel my TV package and again its over 45mins no answer. Shocking customer service like.

• 
  liam sholder (@liamsholder91) reported 39 minutes ago from Newcastle upon Tyne, England

  @virginmedia @virginhelp what the hell is going on I don't have any data no phone calls nothing help please got use my home internet

• 
  Mr Smoggie (@PaulCraig24) reported 44 minutes ago from Whitley Bay, England

  @virginmedia Unfortunately not. The issue is she doesn’t receive any communication from Virgin apart from a monthly text with the link to her account. As she has no password etc she can’t access it

• 
  Maxine Tennet (@maxinetennet74) reported 45 minutes ago from Walker Gate, England

  What will it take for @virginmedia to actually sort out an account after a bereavement??? 3 months later, endless calls and empty promises. Continued anxiety and distress for an elderly woman is not the bereavement service I’d expect. Appalling.

• 
  Paul fletcher (@P25_Fletch) reported 48 minutes ago from South Shields, England

  @virginmedia Hi, I’ve tried to call 5 times to cancel services without success. I’m emigrating in January and I’ve no idea how else to try and contact you. Could someone please DM me so I can pass on phone number to receive a call ?

• 
  Hilly Marshall (@hylt64) reported 54 minutes ago from Newcastle upon Tyne, England

  @virginmedia The issue is I’m trying to cancel my services but I see how you keep customers as nobody will answer the phone to do this hence the reason nobody can leave I’ve now been on hold 1hr 14mins which is totally unacceptable

• 
  Rockcliffe Files (@RockcliffeFiles) reported 58 minutes ago from Whitley Bay, England

  Hello @BarclaysUK, phoned you for ten successive days and it’s an hour long queue, been into branch, you can’t sort the issue, tried chat via the app, you don’t talk mortgages on the app. You are beginning to reach peak Virgin Media for incompetence, I’m sorry, this is appalling.

• 
  David Pearce (@pearceswan) reported 59 minutes ago from Newcastle upon Tyne, England

  @virginmedia If there is any tools that you can suggest I use to solve my issue it will be greatly appreciated, I don’t mean to mean in your position but I just would like to know exactly what you can do SHAW at the end of the day I’m assuming you’re going to tell me to go to technical help

• 
  David (@Dave_is_Elvis) reported 59 minutes ago from Boldon Colliery, England

  @virginmedia checked your outage tracker and says all services good on the area. Been without internet for nearly an hour. What is going on?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  andrea crosby (@andreac14064810) reported 4 minutes ago

  @virginmedia every time I get a sales call iv had roughly in two days 4 despite saying im not interested I will raise a complaint

• 
  Paulinho (@PMXL12) reported 7 minutes ago

  @virginmedia u might have the most shittest internet in the whole world why my **** keep cutting out get better connection in a 3rd world country blerts

• 
  Robbie 🌷 (@robbieg15_) reported 8 minutes ago

  Down again for the 3rd time in the past week. I curse you, Virgin Media.

• 
  Duke Dusk (@TheDukeDusk) reported 9 minutes ago

  My WiFi still down its been a whole *** day What is their problem 💔💔💔 Virgin media + o2 you're **** m8 fix your ******* wifi and TV services 🙏 I don't want to be ******* lectured for doing nothing productive

• 
  kel (@_k3l__) reported 10 minutes ago

  Virgin media has been down at some point in the day for the last 3 days now🤬

• 
  D (@HopeForTo) reported 11 minutes ago

  @virginmedia We have but over the PO post code area as a whole, it seems to be affecting many customers . Its two issues and its not our equipment its yours.

• 
  Virgin Media News (@VirginMediaNews) reported 11 minutes ago

  Gardaí are appealing for witnesses after a man and woman in their 70s were killed in a two-car crash in Co Louth. The incident happened on the R173 at The Bush yesterday afternoon after 3pm. Two people in the second car, both in their 30s, were airlifted to hospital with serious injuries. 📺 More on Virgin Media PLAY

• 
  Keith A Pearson (@keithapearson) reported 13 minutes ago

  @virginmedia @jackmanflash Spoiler: They won't help. They never do.

• 
  Robert Wells (@RobertWells2013) reported 13 minutes ago

  @virginmedia sent you a PM regarding a broken cabinet box in my area.

• 
  TVmusic News UK (@TVmusicNews) reported 18 minutes ago

  @virginmedia Fix Clubland on Virgin TV Go!! The stream doesn't load at all.