Virgin Media outages and service status in Whitley Bay, England

Problems in the last 24 hours in Whitley Bay, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitley Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Whitley Bay, England

The most recent Virgin Media outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Wallsend, Jarrow, Sunderland, South Shields, Blyth, North Shields, Whitley Bay, Blaydon-on-Tyne, Washington, and Borough of North Tyneside.

City	Problem Type	Report Time
Gateshead	Internet	1 day ago
Newcastle upon Tyne	Total Blackout	4 days ago
Wallsend	Phone	4 days ago
Newcastle upon Tyne	Internet	5 days ago
Jarrow	Total Blackout	5 days ago
Wallsend	Phone	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Whitley Bay, England

Latest outage, problems and issue reports in Whitley Bay and nearby locations:

• 
  Bella (@SharBella72) reported 51 seconds ago from Sunderland, England

  @virginmedia internet is down, again in Sunderland area.

• 
  liam sholder (@liamsholder91) reported 6 minutes ago from Newcastle upon Tyne, England

  @virginmedia why is phone network not working and plus can't phone people or text tryed restarting phone still. Nothing can't even ring you guys WTAF

• 
  Sam (@purplelime) reported 8 minutes ago from South Shields, England

  @virginmedia I didn’t get the opportunity to call yesterday, but I noticed last night that it’s working again. There was nothing mentioned on service page (not unusual) but there must’ve been a fault that was eventually fixed.

• 
  Liam (Tinybuddy) (@liam_Tinybuddy) reported 15 minutes ago from Newburn, England

  @virginmedia why do I keep getting texts about my spending cap I don't even have one can you please help

• 
  David (@Dave_is_Elvis) reported 17 minutes ago from Boldon Colliery, England

  @virginmedia checked your outage tracker and says all services good on the area. Been without internet for nearly an hour. What is going on?

• 
  CazzaW (@CazzaW) reported 21 minutes ago from Walker Gate, England

  Wakey wakey @virginmedia shoddy service not to update a LOT of the UK on broadband problems

• 
  Craig Smart 💙 (@CraigSmartUN) reported 25 minutes ago from Gateshead, England

  @virginmedia trying to set up online account ready for install on Wednesday, verification email expired. Clicking send new email but no email is being sent so can’t verify email. Please help!

• 
  Paul Jukes A874036 (@UnicornRunning) reported 25 minutes ago from South Shields, England

  @virginmedia This appears to be a known issue on your forums (phantom calls) but we refuse to be charged for the visit. Also waiting for a WhatsApp for over an hour because the direct debit still has his late wife's name on account after 7+ years, & we can't change it online (same acc no.).

• 
  Scott Noble (@ScottN1504) reported 34 minutes ago from Newcastle upon Tyne, England

  Has anyone ever sent anything back to virgin media before? Need some help if possible

• 
  Real Gaz on a proper bike #fbpe (@gazza_d) reported 34 minutes ago from South Shields, England

  @_MMaritima @virginmedia Wired speed test would be to isolate between a wireless problem or the connection in. Router might be shielded which would kill signal. Make sure other electronics aren't too close. I can ruin my wireless if I put router on top of my TiVo box

• 
  liam sholder (@liamsholder91) reported 35 minutes ago from Newburn, England

  @virginmedia trying to pay my Internet bill and its saying all my information is wrong??can you help

• 
  Neil Todd (@Neil_Rivelino) reported 37 minutes ago from Mitford, England

  @virginmedia @virginmedia still no reply. Have asked 3 times how 2 claim back for our additional browsing fees incurred due 2 #VirginMedia’s incompetence & are ghosted by your ‘customer resolve agent’. great when we spoke to her, was clearly pacifying.Happy to name her & share her email here?

• 
  Real Gaz on a proper bike #fbpe (@gazza_d) reported 38 minutes ago from South Shields, England

  @_MMaritima @virginmedia I'd say that needs an engineer visit then at least. Probably either a bad connection or a flakey modem. Phone and log it every time it goes off.

• 
  Pete Irving (@ZicoPete) reported 41 minutes ago from Sunderland, England

  @virginmedia what channels do I need to go down for a stable connection check in my area, two days in a row internet keeps dropping not ideal when working from home. Thanks.

• 
  Trid (@TrevorRidley) reported 44 minutes ago from Whitley Bay, England

  @Designer_Ross @SkyHelpTeam @virginmedia Yeah that’s the issue I’ve come across . Slow download speeds but always reported at just above the payment threshold. It’s got worse recently

• 
  Steph. (@stephwales_) reported 45 minutes ago from Gateshead, England

  Why can't @virginmedia ever just be straight forward? Absolute joke. Problem after problem.

• 
  Gareth Miller (@geemiller71) reported 45 minutes ago from South Shields, England

  @virginmedia Dont wanna air my business over a feed. Asvised phone we got was outa stock. Faulty phone . Was gonna exchange bit out of stock.i had to cancel contract then take a new one out. But send phone back but wife hasnt a spare???

• 
  Craig Smart 💙 (@CraigSmartUN) reported 50 minutes ago from Gateshead, England

  @virginmedia Hi spoke to Customer services was told IT would get email sent out to me. 3 days later still no email to verify my email address so I can log into my online account.

• 
  Carl Walsh (@Carl_Walsh33) reported 50 minutes ago from Wallsend, England

  @virginmedia I look forward to the money off the bill for the issues.

• 
  David Pearce (@pearceswan) reported 56 minutes ago from Newcastle upon Tyne, England

  @virginmedia If there is any tools that you can suggest I use to solve my issue it will be greatly appreciated, I don’t mean to mean in your position but I just would like to know exactly what you can do SHAW at the end of the day I’m assuming you’re going to tell me to go to technical help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John (@satinballs99) reported 1 minute ago

  @virginmedia my internet has gone offline again , supposed to be fix in 6 hrs, do we live in a third world country now.

• 
  nick rigby (@pompeyrigs) reported 4 minutes ago

  @virginmedia my broadband speed is running at a fraction of what I’m paying for. Please fix it. Makes working from home impossible

• 
  Jackson Steele (@WindKar148977) reported 5 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV3 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

• 
  Ali@Makely (@MakelyStudio) reported 6 minutes ago

  10+ years. 50M+ users. £11M+ revenue impact. Mercedes. Citibank. Sky. Virgin Media. NatWest. Here's what I learned: Bad product flows can cost thousands, or even millions, in lost revenue. Regardless of company size. What kills conversions in big-name products does the same for startups: - Onboarding that loses people in the first 60 secs - Pricing pages that confuse instead of convert - Sign-up flows that cause decision fatigue I’ve seen that when you fix these - you get more from the traffic you already have. Now I build those same systems for funded startups - so they keep the users they've already paid to get.

• 
  Dobbin1957 (@dobbin1957) reported 7 minutes ago

  @waughzone @virginmedia Agreed. Our broadband, TV, and landline has been off for 36 hours and won’t be back for another 24!! Chirpy but infrequent and meaningless communication from Virgin to tell me how hard they are trying to fix the problem whilst continually delaying the time it will be fixed.

• 
  Rachel (@_xr4ch3l) reported 8 minutes ago

  @virginmedia complaints dept, how does this even work? I raised a complaint about my house move/disconnection and you've closed it as 'resolved to my satisfaction' - despite zero response from you. Impressive. Didn't even have to lift a finger!

• 
  Richard M 🇺🇦 (@Days_Are_Gone) reported 10 minutes ago

  Who's providing their interplanetary communications if she needs to try again next year? Even Virgin Media aren't that bad. #Sams80s

• 
  Nicole! 2.0 (@mademetoxic) reported 11 minutes ago

  @virginmedia Yes no problem

• 
  Dan Stevens (@DanStev14730264) reported 13 minutes ago

  @virginmedia Hi I was asked to direct message in regards to the services all being down for the last 3 days and then being told services will be down until the 10th of July, completely unacceptable. I would like to know what you are going to do about it pls. Asap

• 
  Dan Stevens (@DanStev14730264) reported 13 minutes ago

  @virginmedia We have an outage and you've sent me and email after waiting 3 days for my services,no internet,TV or phone. Kept saying it will be the next day but today to tell everyone in BS16 Bristol that it won't be fixed until the 10th of July. it's not good enough rip off