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Virgin Media outages and service status in Whitley Bay, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Whitley Bay, including 1 direct report.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received Jun 6, 8:34 PM GMT+1.
  • 52% TV (52%)
  • 29% Internet (29%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 4% Phone (4%)
  • 3% E-mail (3%)

The latest reports from users having issues in Whitley Bay come from postal codes NE26 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitley Bay, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitley Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Whitley Bay, England

The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, South Shields, Gateshead, Blyth, North Shields, Jarrow, Whitley Bay, Sunderland, Blaydon-on-Tyne, Washington, Borough of North Tyneside, Wallsend, and Bedlington.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 8 hours ago
Newcastle upon Tyne Internet 1 day ago
South Shields Total Blackout 2 days ago
Gateshead Internet 3 days ago
Blyth Internet 5 days ago
Gateshead Internet 5 days ago

Nearby cities with recent reports

Newcastle upon Tyne

4 recent signals

8 hours ago
Gateshead

2 recent signals

3 days ago
South Shields

1 recent signals

2 days ago
Blyth

1 recent signals

5 days ago
North Shields

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitley Bay, England

Latest outage, problems and issue reports in Whitley Bay and nearby locations:

  • Stevedey
    Steve Dey (@Stevedey) reported from Newburn, England

    @GingesLife @virginmedia Honestly mate it’s a joke! Just paid the bill yesterday and now the cheeky buggers can’t even provide the service they charge us so much for.

  • seldomseenkid16
    Georgina McGowan (@seldomseenkid16) reported from Gateshead, England

    @virginmedia can you help with my phone services not currently working

  • pearceswan
    David Pearce (@pearceswan) reported from Blaydon-on-Tyne, England

    @virginmedia I spoke to them the other day they told me that you do not record any time when the broadband drops out only when a customer calls in so please can you get this sorted out thank you

  • KiddEdan
    Edan Kidd (@KiddEdan) reported from Whitley Bay, England

    @virginmedia two nights in a row the internet goes down, yous are a bag of shite

  • adamappleby
    Adam Appleby (@adamappleby) reported from Sunderland, England

    @virginmedia seems your Cs WhatsApp is broken, can anyone one reactivate my WiFi pod?

  • NETheatreGuide
    NETheatreGuide (@NETheatreGuide) reported from Walker Gate, England

    Time for the @virginmedia renewal. They want to hike the price. We want a new reliable WiFi box which they promised but didn't deliver last time. To be honest @BT is looking attractive as they may improve the signal around the house.

  • CraigSmartUN
    Craig Smart 💙 (@CraigSmartUN) reported from Gateshead, England

    @virginmedia Hi spoke to Customer services was told IT would get email sent out to me. 3 days later still no email to verify my email address so I can log into my online account.

  • purplelime
    Sam (@purplelime) reported from South Shields, England

    @virginmedia I’m signed in but I see no option to test the landline. I clicked on ‘fix landline’ but that just sent me back to the main menu page.

  • stephwales_
    Steph. (@stephwales_) reported from Gateshead, England

    Why can't @virginmedia ever just be straight forward? Absolute joke. Problem after problem.

  • Rainbowztwit
    Sarah (@Rainbowztwit) reported from Whitley Bay, England

    .@virginmedia Broadband down - phone line states because of 'improvements'- not expected back until 3pm. Why was there no notice so I could arrange to work from alternate location? How do I get warning in future?

  • scotty8461
    Bob Scott (@scotty8461) reported from Shiremoor, England

    @virginmedia more disgustingly slow speeds in NE27

  • PaulCraig24
    Mr Smoggie (@PaulCraig24) reported from Whitley Bay, England

    @virginmedia Unfortunately not. The issue is she doesn’t receive any communication from Virgin apart from a monthly text with the link to her account. As she has no password etc she can’t access it

  • Ne31phil
    Phil Robinson (@Ne31phil) reported from Hebburn, England

    @virginmedia please advise Reduced mobile signal in the NE31 area. The signals were fine until a couple of months ago. previously had 4g I now mainly get E or sometimes 3G this is an issue due to my elderly mother-in-law being in hospital and now very poor signal in their home

  • TrevorRidley
    Trid (@TrevorRidley) reported from Whitley Bay, England

    @Designer_Ross @SkyHelpTeam @virginmedia Yeah that’s the issue I’ve come across . Slow download speeds but always reported at just above the payment threshold. It’s got worse recently

  • liamsholder91
    liam sholder (@liamsholder91) reported from Newcastle upon Tyne, England

    @virginmedia I'm definitely filein complaint 15 days without no TV and 2 kids is really hard work its either that or I'll go with someone else

  • 40yearsofhurt
    JOP (@40yearsofhurt) reported from Newcastle upon Tyne, England

    @Magpie24_7 Fitness levels of Virgin Media are poor.

  • liamsholder91
    🇺🇦liam sholder #ISTANDWITHUKRAINE🇺🇦 (@liamsholder91) reported from Newcastle upon Tyne, England

    @virginmedia why is my internet not working ne4 8qh please sort it 🙏

  • stephwales_
    Steph. (@stephwales_) reported from Gateshead, England

    @virginmedia everything else is working except kids channels 712 to 717, W02 error. No other channel issues or broadband, done all the standard resets, unplugged at mains etc. Do I need to call to have this resolved? TV guide just says 'to be announced' Everything else is fine.

  • didixon74
    LadyDi (@didixon74) reported from Blyth, England

    @virginmedia In October agreed new contract, came to install last week got new router and have since cancelled the packages that was agreed. I am now been charged more and getting less services. Tried to resolve last week over the phone & not no further forward so just want to cancel now.

  • VictoriaBarry82
    Victoria barry (@VictoriaBarry82) reported from Sunderland, England

    @virginmedia Yes spoke to a member of the team, we have been having issues with our wifi. She offered to send another booster & cable out free off charge. Available on our contract. I’ve just received email to say my payments are going up to £60!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • keithapearson
    Keith A Pearson (@keithapearson) reported

    Genuinely, if there's a more incompetent company in the UK than @virginmedia, I'd be amazed. How a company can treat customers so abysmally and continue to operate is beyond me. No wonder they lock us into two-year contracts. 🤬 @MartinSLewis - I hope you've got a file open on Virgin Media.

  • BBCTomEdwards
    Tom Edwards (@BBCTomEdwards) reported

    Interesting mobile data from @virginmedia show some Londoners staying away due to #tubestrike : •The City is down by 16% •King's Cross is down by 8% •The West End is down by 6% •Westminster is down by 11%

  • mike_munro
    oɹunɯ‾ǝʞᴉɯ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🖥 🎸 (@mike_munro) reported

    @virginmedia How long does it take to actually talk to someone about a faulty TiVo box? Been listening to horrible saxaphone music for 40 minutes.

  • swlondonraised
    cari_lou (@swlondonraised) reported

    @virginmedia Yes it was working then just cut out again this is a joke

  • abdullah17801
    abdullah (@abdullah17801) reported

    @virginmedia Hi , I’m really disappointed for the customer service standard, I have been charged twice double my bill and I have contacted the customer service team they promised me to solve the problem and call me back in week time. Somehow now more than 10 days and no one call

  • Pass_Move
    WATCHING THE GAME (@Pass_Move) reported

    @virginmedia This company is a complete and utter shambles. Still no Wi-Fi, still no broadband, still no TV, still no one answering phones. No basic information from the company with the worst customer service I’ve ever experienced.

  • melvynmalloch
    Melvyn Malloch (@melvynmalloch) reported

    @virginmedia moved to your broadband service from @TalkTalk a few months ago it's something I regret everyday. Your customer service is non existent calls cut off before getting any help same as online help. I have a smart home with multiple devices that can't connect have never

  • barbzinsa
    Belle BTE (@barbzinsa) reported

    @virginmedia Broadband is down in Richmond Hill TW10, do you know how long it will take to fix the signal?

  • JulieFeronica
    littlemisssunshine (@JulieFeronica) reported

    @virginmedia what's going on in CF14? The broadband is constantly dropping out. App is useless... always says there's nothing wrong until I check the hub, then it's an "intermittent signal". This is just woeful.

  • EarlCager
    Robin Griffin (@EarlCager) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV39 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies