Virgin Media outages and service status in Whitley Bay, England

Problems in the last 24 hours in Whitley Bay, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitley Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Whitley Bay, England

The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Bedlington, Gateshead, Sunderland, Wallsend, Washington, South Shields, North Shields, Whitley Bay, and Hebburn.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	1 day ago
Newcastle upon Tyne	Internet	1 day ago
Bedlington	Wi-fi	2 days ago
Newcastle upon Tyne	Internet	2 days ago
Newcastle upon Tyne	Total Blackout	3 days ago
Gateshead	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Whitley Bay, England

Latest outage, problems and issue reports in Whitley Bay and nearby locations:

• 
  Real Gaz on a proper bike #fbpe (@gazza_d) reported 23 seconds ago from South Shields, England

  @_MMaritima @virginmedia I'd say that needs an engineer visit then at least. Probably either a bad connection or a flakey modem. Phone and log it every time it goes off.

• 
  Paul Corney (@Corney77) reported 4 minutes ago from Choppington, England

  @virginmedia disgusting customer service once again. No manage to take a call to help fix another problem with our service. Can someone please contact me to help

• 
  Neil Todd (@Neil_Rivelino) reported 5 minutes ago from South Shields, England

  @virginmedia my V6 boxes have stopped communicating with each other (in reality downstairs is talking to upstairs but not vice-verse). Anyone who can help?

• 
  Deggsy™ (@Deggsytweets) reported 6 minutes ago from Sunderland, England

  @virginmedia I have to wait 24hrs & call back not only is the red light an issue, the WiFi has now stopped working!

• 
  Neil Todd (@Neil_Rivelino) reported 9 minutes ago from Mitford, England

  @virginmedia We’ve never received a reply and no out of office. My wife has sent a chase last night. Feel really let down by @virginmedia #LetDown #PoorCustomerExperience

• 
  LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported 15 minutes ago from Whitley Bay, England

  @virginmedia 17 days with no TV service, finally resumed today after another manual restarts at this end. Any chance of a refund of half of this month? That's pretty dire.

• 
  Carl Walsh (@Carl_Walsh33) reported 17 minutes ago from Wallsend, England

  @virginmedia Everything was working fine till 13.20 and areas started going off but come 14.00 its gone completely. Think loads of folks BrobbeyBand is down

• 
  Bella (@SharBella72) reported 18 minutes ago from Sunderland, England

  @virginmedia internet is down, again in Sunderland area.

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 23 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  Sarah (@Rainbowztwit) reported 23 minutes ago from Whitley Bay, England

  .@virginmedia Broadband down - phone line states because of 'improvements'- not expected back until 3pm. Why was there no notice so I could arrange to work from alternate location? How do I get warning in future?

• 
  David Pearce (@pearceswan) reported 23 minutes ago from Newcastle upon Tyne, England

  @virginmedia If there is any tools that you can suggest I use to solve my issue it will be greatly appreciated, I don’t mean to mean in your position but I just would like to know exactly what you can do SHAW at the end of the day I’m assuming you’re going to tell me to go to technical help

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 26 minutes ago from South Shields, England

  @virginmedia broadband down??? Ne34????

• 
  Steph. (@stephwales_) reported 39 minutes ago from Gateshead, England

  @virginmedia That was the original issue, the main thing outside was flooded and corroded (affecting 6 customers in street), so the network team I think came and fixed that, we've had 1 week of working service until today.

• 
  Paul fletcher (@P25_Fletch) reported 43 minutes ago from South Shields, England

  @virginmedia You’s really do make it almost impossible to cancel. I’ve called 5 times over 3 days. Either don’t get transferred or get cut off. Looks like I’ll try by writing a letter….

• 
  Real Gaz on a proper bike #fbpe (@gazza_d) reported 45 minutes ago from South Shields, England

  @_MMaritima @virginmedia Wired speed test would be to isolate between a wireless problem or the connection in. Router might be shielded which would kill signal. Make sure other electronics aren't too close. I can ruin my wireless if I put router on top of my TiVo box

• 
  liam sholder (@liamsholder91) reported 47 minutes ago from Newcastle upon Tyne, England

  Ain't happy with @virginmedia cancelled the TV months ago and yous are still charging me for it only just noticed just checking on the bill online now this isn't the first its the second wtf man really i have phone and broadband I'm want out keep the money you've taken 🤬

• 
  LadyDi (@didixon74) reported 49 minutes ago from Blyth, England

  @virginmedia please can some one contact me about my unresolved complaint. Genuinely worst service I have aver received, want to cancel my contract as I have lost all confidence in your service. Over 4 hours on the phone in the last week and still no further forward. Thanks

• 
  Neil Todd (@Neil_Rivelino) reported 54 minutes ago from Mitford, England

  @virginmedia @virginmedia still no reply. Have asked 3 times how 2 claim back for our additional browsing fees incurred due 2 #VirginMedia’s incompetence & are ghosted by your ‘customer resolve agent’. great when we spoke to her, was clearly pacifying.Happy to name her & share her email here?

• 
  Phil Byrne (@Chickawacka) reported 56 minutes ago from Gateshead, England

  @virginmedia why am I having daily and sometimes multiple outages with your broadband service? Checked service status which always says everything is fine. It's so fine I need to switch off WiFi on my devices and use 4G. Thoughts welcome.

• 
  Sam (@purplelime) reported 57 minutes ago from South Shields, England

  @virginmedia Yes, it’s the email address that Virgin gave them for setting up the o2 mobile account. I spoke to o2 this morning and they’re having trouble changing it or even sending a text to us for security purposes to the number we are porting because that is now inactive.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  YorkshireB'stard (@Phil197881) reported 5 minutes ago

  @TheGriftReport I have the same problem with Virgin media, their call centre is in India and more than once I've just rung off after not understanding what the guy said.

• 
  john o shea (@osheaj77) reported 7 minutes ago

  @VMSportIE Thats definitely the end my long time virgin media subscription, bill keeps going up even though there is way less tv channels and entertainment, garbage tv , bye bye 👋

• 
  🇬🇧💃Kitty Fisher🏴󠁧󠁢󠁥󠁮󠁧󠁿💋🌺🇬🇧🇮🇱💜✡️💋 (@Purple67Florida) reported 11 minutes ago

  @NotFarLeftAtAll Said it many time whilst speaking to a customer service rep at Virgin Media . Absolutely pathetic.

• 
  Daniel (@reniferlopez) reported 12 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV32 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Sue Rouse💙 🇺🇦 (@rouse_sue) reported 12 minutes ago

  @virginmedia your customer service is appalling. Keep being given the run around and no action. Hate to do it this way.

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 13 minutes ago

  @virginmedia Are there known issues in the se3 post code? Your service status page is also not working

• 
  VirginmediaCSUK (@VirginmediaCSUK) reported 13 minutes ago

  @virginmedia @chuckmiddleton Have you tried learning to lip read until we are able to sort the audio issues?

• 
  Ian Scott (@IanScott_01) reported 17 minutes ago

  Anyone having problems with @virginmedia internet. It's been dropping off and on for a few days, now it's gone off Newcastle East.

• 
  Eden Gem (@edengem) reported 18 minutes ago

  @virginmedia Help Please! Just been given incorrect advice from 4xoverseas tech support. Initial issue was an error code & “black listed IP server” that stopped desktop emails from working. Any advice as advice now cancelled iPhone email. TIA

• 
  TheRealCraig (@AnIndividualist) reported 20 minutes ago

  If @virginmedia had good deals I would’ve considered re subscribing. But cancelling our old email addresses without notice because we cancelled has caused so much trouble I certain won’t now