Virgin Media Outage Report in Whitley Bay, Borough of North Tyneside, England
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The latest reports from users having issues in Whitley Bay come from postal codes NE26.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitley Bay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitley Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Whitley Bay, Borough of North Tyneside, England
The most recent Virgin Media outage reports came from the following cities: Gateshead, South Shields, Newcastle upon Tyne, Wallsend, North Shields, Whitley Bay, Sunderland, Hebburn, Jarrow and Borough of North Tyneside.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Internet | |
| South Shields |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| North Shields |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Whitley Bay, England
Latest outage, problems and issue reports in Whitley Bay and nearby locations:
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James Robert Hedges
(@jameshedges4) reported
from
Newcastle upon Tyne, England
@virginmedia I need someone to contact me immediately as I need to make a serious complaint about service. Completely ready to escalate to higher management as this incompetence of this company is a disgrace
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minkewales
(@minkewales) reported
from
Newcastle upon Tyne, England
@Dabooka @skybiggerpic @virginmedia It was my second attempt to be fair. First time they reduced the price rise to £1.50 per month, then I rang back a few days later to cancel. Found a better deal elsewhere but price was the driver for wanting to leave. Lovely @virginmedia agent was able to help!
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Rockcliffe Files
(@RockcliffeFiles) reported
from
Whitley Bay, England
Anyone else on @virginmedia getting “To Be Announced” on virtually every channel. Tried rebooting, switching on and off. Strikes me that VM has gone to shit recently. Loads of channels have gone, close to sacking it off.
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luke jameson
(@lukejameson17) reported
from
Sunderland, England
@virginmedia right you want to explain why my broadband is at 4mbps when there’s no “issue” in my area... hate to tell you there clearly ******* is
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Richard Payne
(@NuttyRichie) reported
from
South Shields, England
Another blackout on @virginmedia
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Hot Acid Rhythms
(@trisgallagher) reported
from
Whitley Bay, England
@virginmedia Every single day for the last week my router just turns itself off and starts to update or drops out completely. Paying a lot of money for this service and it just isn’t good enough.
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ac
(@andychristie999) reported
from
Sunderland, England
@virginmedia over the last few years virgin media internet has got worse the people that work in the call centres are so abrupt and rude I’ve called approximately 10 in the last 5 months and still have a intermittent fault on my internet service !!!!
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✾Bam Bam✾
(@GlocketCosplay) reported
from
Dunston, England
Yeah great, I lose my TFT ranked after hard winning most of it because @virginmedia internet service goes down more consistently then most men.
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Brian Reid
(@brtoon) reported
from
South Shields, England
@virginmedia @honestlyhelen I've had similar feelings, my bill has rocketed by £11 per month over the last few months for my TV only service as Virgin only offer discounts now for multi package deals, loyalty no longer rewarded it seems 🤔
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Richard Payne
(@NuttyRichie) reported
from
South Shields, England
@MrChrisWynn @Simon21ne @virginmedia @nowtvhelp @SkyHelpTeam I managed one week before cancelling! Sky says I have so many devices that it’s slowing the hub down, in 2019 that’s piss poor
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neosalad
(@neosalad) reported
from
Walker Gate, England
@SundSaeed @virginmedia Engineer booked for Tuesday. Not happy. No football! No @carltonkirby #homeofcycling AND NO xbox @GearsofWar times on Saturday NIGHT. TESTS SAY NO Issues. But there is issues. #NE6
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@virginmedia Worst customer service from any broadband company. Avoid like the plague.
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Tracey Ainsley
(@ThunderbirdWPC) reported
from
Whickham, England
@virginmedia The person that put me on hold said it looked like there was a problem in our area and tried to put me through to technical help but after music droning on for ages it just stopped. Have given up and watching a dvd instead
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Longhirst, England
@crokakaar @virginmedia Try calling them for help if you've got a spare few hours to waste.
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Tracey Ainsley
(@ThunderbirdWPC) reported
from
Whickham, England
Been hanging on phone to @virginmedia for 19 mins and then got cut off! Was 54 mins the other week. Do you think we have time just to sit around! Problems with tv service! Same yesterday in our NE16 area
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Longhirst, England
@virginmedia This is so, so bad.
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@virginmedia Worst broadband and cable provider of all time.
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neosalad
(@neosalad) reported
from
Walker Gate, England
Nice one @virginmedia I've missed all the 2nd half of the match now. No BB, no Tivo. And your still billing me a higher rate than was agreed when I did the tests which say no issues in my area. Tried resets.
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Selwyn St.Bernard🇹🇹🇬🇩
(@Selwynsaint) reported
from
Longbenton, England
If @virginmedia offer you a 6 month free upgrade do not accept it. It is a way of locking you into a further contract. Poor service as always
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Jonathon Ward
(@Wardixo) reported
from
South Shields, England
Shoutout to @vmbusiness who after 5 days told me to reset my router and have now told me they will simply continue to monitor the problem. No stream until NationWars now where we pray it’s going to be better.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ian
(@Ian55674463) reported
@virginmedia Yeah it knows there is an issue, eta for a fix is 23:40 which is not very useful as I am supposed to be working and that isn’t really possible without an internet connection
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🍩🍩🍩BazzaU⚽⚽⚽
(@bazzau73) reported
@virginmedia I have spent 30 mins on a call and got nowhere, explained that issue is not speed but the reach of my wifi. solution offered was to increase the speed to 200mb and obviously pay more, cant see how that is a solution. Next call to Virgin will most likely be to cancel
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Rusty Shackleford
(@griftmonkey) reported
@virginmedia I've recently moved into a new property and was due to be connected on 12th Aug. I work from home full time. My installation has just been delayed a second time until 14th Sept. Can you provide me with a temporary solution? I rely on this for work.
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Colin Glyde (Mr G)
(@TheRealMrGlyde) reported
Trying to cancel virgin media broadband, phones unavailable! Chat is not working @virginmedia sort it out ! Lightning fast my arse ! #epicfail
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Jordi Mon
(@JordiMonPMM) reported
@virginmedia I don't think your statement is right. Your company has admitted to Showpad they have trouble resolving their domains. What other evidence do you want?
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Tokolosh
(@Tokolosh63) reported
@virginmedia I've tried Whatsapping on 07305327112, but they haven't been able to help. Not getting anywhere with the forum either. What do you suggest now?
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guu gand
(@AhmedIznu) reported
@virginmedia I’ve been calling your Virgin team and everyday I call I get told that the outage will be resolved and Wi-Fi will be back on whatever date and it never comes back. I called yesterday and was told that Wi-Fi will be back yesterday at 6pm. It’s today and 15:38 and still no Wi-Fi.l
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Craig Adams
(@A51UK) reported
@virginmedia The problem is not changing prices (e.g. putting price up or down) but Automatic Annual Increase (no decision) that are high them RPI by 3% that part is not fair. Helping to cause RPI to go higher. I am a happy Virgin Media customer, but companies need to help to lower inflation
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Justine Wilkinson
(@jwilkinson_x) reported
@virginmedia ordered with you less than 24 hours ago, already feel like leaving. Had numerous issues already from systems being down, can’t take payments, being ignored on chat, phone hung up on me!!
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steven jackson
(@Archtech_design) reported
@virginmedia Iv just had tech???? On chat reboot send signal still no internet still green flashing light and now tech has closed the chat?????