Virgin Media Outage Report in Whitley Bay, Borough of North Tyneside, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Whitley Bay come from postal codes NE26 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Whitley Bay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitley Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Whitley Bay, England
The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Washington, Gateshead, South Shields, Wallsend, North Shields, Whitley Bay, Hebburn, Jarrow, and Borough of North Tyneside.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Internet | 2 days ago |
|
Sunderland
|
Internet | 3 days ago |
|
Sunderland
|
Total Blackout | 3 days ago |
|
Newcastle upon Tyne
|
Internet | 3 days ago |
|
Newcastle upon Tyne
|
Internet | 4 days ago |
|
Newcastle upon Tyne
|
Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitley Bay, England
Latest outage, problems and issue reports in Whitley Bay and nearby locations:
-
Lynsey (@Staigmeister) reported from Newburn, England@monsterwba1968 @virginmedia Don’t bother they don’t work either... after 6 months of shit internet I got one... still can’t get WiFi upstairs... and I am not in a mansion!
-
Matthew Emmerson (@MatthewEmmer) reported from Gateshead, EnglandCan’t continue to work remotely from for the NHS if this #virginmedia issue is on-going 😭
-
Lynsey (@Staigmeister) reported from Newburn, England@spookysquidd @virginmedia Thanks for your input 🙄 I have issues with how bad the customer service is in general. On that note it’s back down... 😴😴😴😴
-
TY I 92 (@TonyYoull) reported from Newcastle upon Tyne, EnglandShouting at Virgin Media on the internet work fix the problem. Pass it on
-
Helen #RacingForAnthoine🇧🇪 (@vitosauras) reported from Gateshead, EnglandHi @virginmedia sort the Internet issues out in NE10 please that's twice my connection has dropped in the last hour
-
Malcolm Hodgson (@malandbren75) reported from South Shields, England@virginmedia emails are not working the solution by Virgin is to log into My virgin media can you tell me how to do this when it is not recognising my log in and your call centres are all closed
-
-
Lynsey (@Staigmeister) reported from Newburn, England@DavidAHSleath @virginmedia I love the customer service when they just end the call half way through trying ‘to help’ I once spent 5 hours back and forwards with the every part of the business... engineers... blah blah blah... still was no better! Until I managed to get through to Scotland! 👍🏼
-
helen rafferty 🌹 (@justraffers) reported from Newcastle upon Tyne, England@virginmedia every month I have the same issue. Go to pay bill and despite having Google auto password (which works on every other thing I log in) it says my log in is wrong and I have to reset it EVERY MONTH!! EVERY MONTH!! IT'S RIDICULOUS
-
Lynsey (@Staigmeister) reported from Newburn, England@DavidAHSleath @virginmedia Me and you must of spoken with the same ‘fabulous customer service’ shame it’s my only option where I am ... although dial up maybe easier! 🤣🤣🤣
-
Lynsey (@Staigmeister) reported from Newburn, England@spookysquidd @virginmedia Do let me know how your customer experience is when the shit hits the fan for you... when you have been a loyal customer for 14 years! 🙌🏼
-
Kieran (@kieranwby_) reported from Newcastle upon Tyne, England4 days running wrang Virgin media regarding my broadband contract hold time of 40 mins then get cut off and in app support doesn’t help or live chat jokes man @virginmedia
-
Danny Robinson (@dannyrobbo82) reported from Wallsend, England@virginmedia understand that like every other business that you’re short staffed with the pandemic, but the speed of internet recently has been shocking. Website is useless, community help is useless. Don’t want to ring up, yet they’re happy to still take my money every month.
-
Will Howe (@WillHowe) reported from Gateshead, England@virginmedia consistently excellent service and speeds but today has been a real headache, internet going down for ~20mins ever 1hr-1hr30 all day
-
Malcolm Hodgson (@malandbren75) reported from South Shields, England@virginmedia I keep getting message that blueyonder server is down and as such cannot log into VM or get and send emails
-
Simon (@goneinsixtysecs) reported from South Shields, England@virginmedia what has happened with the service in ne33 4hn area as I have no phone line no internet and no tv service
-
Lynsey (@Staigmeister) reported from Newburn, England@virginmedia .... 0420 and still no service 😡😡😡😡😡
-
Simon (@goneinsixtysecs) reported from South Shields, England@virginmedia three times since I first reported that I was having problems with all my services and it has gone down again
-
Marilyn malibu (@Marilyn_huartt) reported from South Shields, England@virginmedia Can’t answer calls ems bouncing back. Wouldn’t it make more sense to just take everyone’s sports package off. Paying £125 per month at this my point my other half is ready to cancel everything when we can.
-
Dylan Atkinson (@Dyl_Atkinson) reported from Washington, EnglandVirgin media are not stupid like give everyone 10GB free data then nock everyone’s WiFi off so they go over there allowances😂
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Lindz🏃🏼♀️ Edinburgh Marathon training! (@LBradz) reported@virginmedia hi, for some reason today the Internet is blocking @SlackHQ? Tried just using my phone data loads fine, but broadband it's just not working?
-
2023 TerhiMG 🚗🇫🇮 🇺🇦 (@TerhiMG) reported@virginmedia it has corrected itself for now. Obviously another problem with @virginmedia ... along with the total loss of TV service and daily broadband problems .....
-
Dave Cross (@davorg) reported@virginmedia I use WhatApp because I hate speaking on the phone to people. I'm happy to wait. I'll get to speak to someone eventually. I'll cancel and then in a few days, someone will call me back to offer me a sensible deal. I've been doing this for years. I know how it works.
-
Hakuna Hatate 🇯🇵 レンジャーズスケルパー (@quadtreblechamp) reported@virginmedia @BankieDaReturns Nonsense. There is no justification for raising everyones bills by this price. It is pure greed and I bet workers like yourself aren't seeing a wage increase. All in the pocket of billionaire shareholders. I urge everyone to cancel there contracts. Starve these ghouls out.
-
ValCanary#NCFC (@vallyrogNCFC) reportedHad a bad week with technology Wednesday iPhone has a software bug . Thanks to Apple shop easily fixed. Thursday @virginmedia update on TV fails new remote doesn’t work. Now sorted. This morning my Facebook messenger goes hay wire ! Must be something in my fingers this week
-
Richard Cobbett (@richardcobbett) reported@mikejjennings @virginmedia I remember years ago having a very frustrating conversation with one of their support people that can be summed up as "Okay, turn off the box." "Done." "What's on the screen now?" "...nothing. It's off." (I mean, I understand why, but it was a premium rate phone number, so...)
-
John Elah (@elah_john) reported@virginmedia Now you want to direct me to yet another link rather than provide a staff member to deal with the problem. I rest my case.
-
Virgin Help (@virginhelp) reported@RoarRuff Hi, We're sorry to hear this. We've tagged @virginmedia so that they can help. Thanks. VH
-
tom/foozball (@clonkledonk) reported@virginmedia help why is my internet cutting out
-
Rahul M (@RaviK79865267) reported@virginmedia Also not even offered any partial refund for the issues I’ve faced. So I’m paying for a service I am not getting!! Disgraceful