Virgin Media outages and service status in Whitley Bay, England

Problems in the last 24 hours in Whitley Bay, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitley Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Whitley Bay, England

The most recent Virgin Media outage reports came from the following cities: Washington, Newcastle upon Tyne, Sunderland, Wallsend, Gateshead, Jarrow, South Shields, Blyth, North Shields, Whitley Bay, Blaydon-on-Tyne, and Borough of North Tyneside.

City	Problem Type	Report Time
Washington	Internet	2 days ago
Newcastle upon Tyne	Total Blackout	3 days ago
Newcastle upon Tyne	Wi-fi	3 days ago
Newcastle upon Tyne	Internet	3 days ago
Newcastle upon Tyne	Wi-fi	4 days ago
Newcastle upon Tyne	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Whitley Bay, England

Latest outage, problems and issue reports in Whitley Bay and nearby locations:

• 
  JOP (@40yearsofhurt) reported 33 seconds ago from Newcastle upon Tyne, England

  @Magpie24_7 Fitness levels of Virgin Media are poor.

• 
  Paul fletcher (@P25_Fletch) reported 2 minutes ago from South Shields, England

  @virginmedia Hi, I’ve tried to call 5 times to cancel services without success. I’m emigrating in January and I’ve no idea how else to try and contact you. Could someone please DM me so I can pass on phone number to receive a call ?

• 
  Georgina McGowan (@seldomseenkid16) reported 20 minutes ago from Gateshead, England

  @virginmedia can you help with my phone services not currently working

• 
  Pete Irving (@ZicoPete) reported 23 minutes ago from Sunderland, England

  @virginmedia No, tried 3 times on hold for 20 minutes then cut off by agents without saying a word. After checking other responses I can see this has been the issue either other customers.

• 
  Steph. (@stephwales_) reported 24 minutes ago from Gateshead, England

  @virginmedia everything else is working except kids channels 712 to 717, W02 error. No other channel issues or broadband, done all the standard resets, unplugged at mains etc. Do I need to call to have this resolved? TV guide just says 'to be announced' Everything else is fine.

• 
  Mr Smoggie (@PaulCraig24) reported 32 minutes ago from South Shields, England

  @virginmedia She has tried but every time they say they can’t help if she hasn’t got her password! Can I chat to someone about this as there are personal issues. I understand that this may be difficult as it is not my account. Thanks

• 
  claire🐱🐾🐾 (@clairekitty12) reported 32 minutes ago from Gateshead, England

  @virginmedia I did the online thing before contacting u it says needs a tech . But it doesnt it needs your outage fixed .

• 
  liam sholder (@liamsholder91) reported 34 minutes ago from Newcastle upon Tyne, England

  @virginmedia what's going on still nothing no data no phone service nothing sort it out

• 
  claire🐱🐾🐾 (@clairekitty12) reported 35 minutes ago from Gateshead, England

  @virginmedia But do you understand that this is a problem in my area you were aware of ! Said it would be fixed but it hasen't ? It just needs reporting i don't need a tech to my house i beed it to the area

• 
  liam sholder (@liamsholder91) reported 37 minutes ago from Newburn, England

  was in my old home for 2 year with @virginmedia never had any problems now moved into my new home TV gone off gotta wait 5 days for it foxed broadband keeps dropping NOT GOOD I know we all have teething problems bit this is complete joke

• 
  Paul Jukes A874036 (@UnicornRunning) reported 38 minutes ago from South Shields, England

  @gotthegistofit @virginmedia Same, just spent a frustrating hour on their "customer service" line because about £40 of calls are on my father-in-law's bill which weren't made. Still not resolved and an engineer has to come our first (which they wanted to charge for!)

• 
  liam sholder (@liamsholder91) reported 41 minutes ago from Newcastle upon Tyne, England

  @virginmedia basically I can't do anything on the stream box comes up contact customer care I do then I get absolute no were...look I understand everyone has teething problems but this needs sorting ASAP because different when you need the money I ain't paying for something I can't use said

• 
  Sam (@purplelime) reported 43 minutes ago from South Shields, England

  @virginmedia I didn’t get the opportunity to call yesterday, but I noticed last night that it’s working again. There was nothing mentioned on service page (not unusual) but there must’ve been a fault that was eventually fixed.

• 
  Simon Bewick (@SimonBewick) reported 46 minutes ago from Whitley Bay, England

  Well since complaining on here about @virginmedia and their terrible phone calls last week I’ve had 5 calls in the last three days all trying to sell me the same upgrade. Absolutely this close (fingers mms apart) from cancelling with them completely. FFS sort it out!

• 
  liam sholder (@liamsholder91) reported 46 minutes ago from Newcastle upon Tyne, England

  @virginmedia why is phone network not working and plus can't phone people or text tryed restarting phone still. Nothing can't even ring you guys WTAF

• 
  David (@Dave_is_Elvis) reported 49 minutes ago from Boldon Colliery, England

  @virginmedia checked your outage tracker and says all services good on the area. Been without internet for nearly an hour. What is going on?

• 
  Andrew Morris💙 (@Andymorris74) reported 52 minutes ago from Mitford, England

  @virginmedia Your whole system is down! No access to telephone No access to broadband No access to website No access to status checker What’s going on???

• 
  emma (@ema_neale) reported 52 minutes ago from Sunderland, England

  @virginmedia Thanks for your reset help earlier it worked, unlike waiting 10 hrs for someone to finally respond to me again via WhatsApp. I was told that there were no offers for current customers yet your website states otherwise!

• 
  CazzaW (@CazzaW) reported 55 minutes ago from Walker Gate, England

  Wakey wakey @virginmedia shoddy service not to update a LOT of the UK on broadband problems

• 
  Carl Walsh (@Carl_Walsh33) reported 55 minutes ago from Wallsend, England

  @virginmedia Just realised this is the first post in a year!! Had your broadband gone down?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jordan || Dean Kinnie || (@ECTXPLXSM) reported 9 minutes ago

  @virginmedia @TheRealRokib Its been down for some people for days this isnt quick enough

• 
  GromitFoxZero (@gromitfoxzero) reported 10 minutes ago

  @whisperwoIf @virginmedia I mean they didn’t let customers cancel and yet they got fined yesterday by our regulator here in the UK for £28m. I can’t relate because I use Plusnet which practically never goes out or ***** up a lot

• 
  Holli (@HolliCarden) reported 16 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK This is why I’m happy that Virgin Media are being fined millions of pounds. Their customer service is disgraceful.

• 
  ROBERT DEAR (@kipianitblisi) reported 19 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK If you expect poor service from Virgin Media you will not be disappointed.

• 
  OrganisedPauper (@OrganisedPauper) reported 22 minutes ago

  @LessGrumpy @virginmedia I had similar problems. I've binned them.

• 
  Dr A (@thetweetslayer) reported 22 minutes ago

  03337331234 This is the only number on your website Its been off for more than a week What Virginmedia-esque dystopian crap customer support is this????

• 
  Enzo Ferro (@EnzoFerro2023) reported 22 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Very sorry for your loss. I left virgin media a few years back after very poor service and I am hearing lots of examples recently of why I will never return.

• 
  Ana Cristina ϟ (@_AnaCristina_) reported 24 minutes ago

  @virginmedia can someone please help with my broadband, it has now been own for 2 days

• 
  Stato (@mattflack90) reported 24 minutes ago

  @Stsantek @virginmedia contract was up for renewal, new company offered me better terms, told Virgin im leaving, followed the rules on cancelling at end of contract. then got billed again, virgin said id signed up to a new 24mnth deal, couldnt provide evidence, had to go to the ombudsman to cancel it,

• 
  Gareth Williamson (@GDW1807) reported 25 minutes ago

  @virginmedia why send a text saying the issue is fixed, when it isn't?