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Virgin Media outages and service status in Whitley Bay, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Whitley Bay, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 1, 1:55 PM GMT+1.
  • 50% Internet (50%)
  • 30% Wi-fi (30%)
  • 10% Total Blackout (10%)
  • 10% TV (10%)

The latest reports from users having issues in Whitley Bay come from postal codes NE25 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Whitley Bay, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitley Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Whitley Bay, England

The most recent Virgin Media outage reports came from the following cities: Jarrow, Newcastle upon Tyne, Sunderland, Bedlington, North Shields, Whitley Bay, South Shields, Washington, Wallsend, and Gateshead.

CityProblem TypeReport Time
Jarrow Internet 20 hours ago
Newcastle upon Tyne Internet 5 days ago
Sunderland Internet 12 days ago

Nearby cities with recent reports

Jarrow

1 recent signals

20 hours ago
Newcastle upon Tyne

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Whitley Bay, England

Latest outage, problems and issue reports in Whitley Bay and nearby locations:

  • PaulCraig24
    Mr Smoggie (@PaulCraig24) reported from South Shields, England

    @virginmedia She has tried but every time they say they can’t help if she hasn’t got her password! Can I chat to someone about this as there are personal issues. I understand that this may be difficult as it is not my account. Thanks

  • scotty8461
    Bob Scott (@scotty8461) reported from Shiremoor, England

    @virginmedia wifi speed is disgustingly slow in NE 27

  • VictoriaBarry82
    Victoria barry (@VictoriaBarry82) reported from Sunderland, England

    @virginmedia I’ve looked & it’s no help

  • liamsholder91
    liam sholder (@liamsholder91) reported from Newburn, England

    @virginmedia trying to pay my Internet bill and its saying all my information is wrong??can you help

  • Andymorris74
    Andrew Morris💙 (@Andymorris74) reported from Mitford, England

    @virginmedia Your whole system is down! No access to telephone No access to broadband No access to website No access to status checker What’s going on???

  • vitosauras
    🦦 Helen (@vitosauras) reported from Gateshead, England

    You lot need to sort yourselves out, Internet going down around midnight for the past few days yet you charge the earth @virginmedia

  • PaulCraig24
    Mr Smoggie (@PaulCraig24) reported from Whitley Bay, England

    @virginmedia Unfortunately not. The issue is she doesn’t receive any communication from Virgin apart from a monthly text with the link to her account. As she has no password etc she can’t access it

  • liamsholder91
    🇺🇦liam sholder #ISTANDWITHUKRAINE🇺🇦 (@liamsholder91) reported from Newcastle upon Tyne, England

    @virginmedia why is my internet not working ne4 8qh please sort it 🙏

  • stephwales_
    Steph. (@stephwales_) reported from Gateshead, England

    @virginmedia 2 technicians over a week period, 4 visits. TV back on but Internet on and off now. Will be ringing Sky tomorrow and also your cancellation team. Clearly this is my service from now on.

  • UnicornRunning
    Paul Jukes A874036 (@UnicornRunning) reported from South Shields, England

    @virginmedia Nothing reported when I checked before tweeting. Seems to have stabilised for now but must've dropped 15-20 times in the last 48h. No faults were reported on the site when my father-in-law had a complete loss of service a couple of months ago, but it was reported on the helpline.

  • purplelime
    Sam (@purplelime) reported from South Shields, England

    @virginmedia No, service page still says all services are fine but my landline still not working.

  • liam_Tinybuddy
    Liam (Tinybuddy) (@liam_Tinybuddy) reported from Newburn, England

    @virginmedia why do I keep getting texts about my spending cap I don't even have one can you please help

  • VictoriaBarry82
    Victoria barry (@VictoriaBarry82) reported from Sunderland, England

    @virginmedia She’s sent me a service receipt out

  • RockcliffeFiles
    Rockcliffe Files (@RockcliffeFiles) reported from Whitley Bay, England

    Hello @BarclaysUK, phoned you for ten successive days and it’s an hour long queue, been into branch, you can’t sort the issue, tried chat via the app, you don’t talk mortgages on the app. You are beginning to reach peak Virgin Media for incompetence, I’m sorry, this is appalling.

  • scotty8461
    Bob Scott (@scotty8461) reported from Shiremoor, England

    @virginmedia more disgustingly slow speeds in NE27

  • vitosauras
    🦦 Helen (@vitosauras) reported from Gateshead, England

    **** off Virgin Media, useless bollocks

  • adamappleby
    Adam Appleby (@adamappleby) reported from Sunderland, England

    @virginmedia seems your Cs WhatsApp is broken, can anyone one reactivate my WiFi pod?

  • purplelime
    Sam (@purplelime) reported from South Shields, England

    @virginmedia can you let me know if are there any problems with landline in the NE34 area? Can’t make or receive calls, not sure how long it’s been this way. Your status page says all services are fine. Thanks.

  • liamsholder91
    liam sholder (@liamsholder91) reported from Newburn, England

    was in my old home for 2 year with @virginmedia never had any problems now moved into my new home TV gone off gotta wait 5 days for it foxed broadband keeps dropping NOT GOOD I know we all have teething problems bit this is complete joke

  • stephwales_
    Steph. (@stephwales_) reported from Gateshead, England

    @virginmedia everything else is working except kids channels 712 to 717, W02 error. No other channel issues or broadband, done all the standard resets, unplugged at mains etc. Do I need to call to have this resolved? TV guide just says 'to be announced' Everything else is fine.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • raydwatts
    Raymond Watts (@raydwatts) reported

    @virginmedia I have still recieved no response from your help team

  • shauny67
    Shaun (@shauny67) reported

    @QxPain_ @virginmedia Turn off router, turn off all devices connected via WiFi turn on router & bring up each device at a time & check WiFi & distance then will find which device is causing the issue. A router only has a certain distance will need a pod if drops out due to distance

  • The_Baron_X150
    Peter (Just Drink Rioja) 🇬🇧 (@The_Baron_X150) reported

    @virginmedia Good morning. My TV 360 box is stuck in an endless boot loop. I tried to get this sorted via your on-line chat yesterday evening but that system did not deliver. Happy to share details later. I’ve been holding on your 150 phone line for half an hour. Please help

  • gideon_
    G 🇺🇦 (@gideon_) reported

    @virginmedia another broadband outage in North Manchester?? At what point are we legally allowed to leave contract due to the amount of issues? Please advise

  • PhilipMackey2
    Philip Mackey (@PhilipMackey2) reported

    @VirginMediaIE Day 10. Literally have no words left to describe how inept Virgin Media are. No tv service for 10 days since we moved home & had media connect technician set up our broadband (which works!) & our tv service,which spectacularly does not.

  • travichughes
    rhi (@travichughes) reported

    @j_ball13 @virginmedia our files or something so we couldn’t even join back on that network

  • shauny67
    Shaun (@shauny67) reported

    @QxPain_ @virginmedia You said router with ethernet under the pc, is the pc connected with eithernet or WiFi as if both this will cause a loop back if on the same network and hence why WiFi is not working. For best rest result connect the pc via ethernet & phone to WiFi

  • ArrenDavey
    Arren Davey (@ArrenDavey) reported

    @virginmedia spent 3 hrd online sorting renewal . Virgin rang me daily for 2 wks (while at work). Told them contact them. 3 hours on chat, still wasn’t resolved. raised a complaint. Renewed via link but sent 3 sets of Order docs. Need help

  • JagsArthurson
    Jags Arthurson (@JagsArthurson) reported

    @briavelsjon @virginmedia @BBCNews I couldn't make it work The Virgin technician couldn't make it work I reckon it doesn't work I'm willing to be proved wrong

  • philbigdog
    Cmdr Anaander Miaani (@philbigdog) reported

    @virginmedia my neighbour has Gigabit fibre with you, their house is 20 feet from mine yet you claim I cannot be connected to the network. Please contact me on how I can fix this ludicrous error.