Virgin Media outages and service status in Whitley Bay, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Whitley Bay, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received Aug 23, 10:51 PM GMT+1.
- Internet (69%)
- TV (12%)
- Total Blackout (8%)
- Wi-fi (8%)
- E-mail (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Whitley Bay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitley Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Whitley Bay, England
The most recent Virgin Media outage reports came from the following cities: Sunderland, Wallsend, Newcastle upon Tyne, South Shields, Gateshead, Jarrow, Bedlington, North Shields, Whitley Bay, and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland
|
TV | 5 days ago |
|
Wallsend
|
TV | 6 days ago |
|
Newcastle upon Tyne
|
Internet | 7 days ago |
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Newcastle upon Tyne
|
Internet | 8 days ago |
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Newcastle upon Tyne
|
Internet | 9 days ago |
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Newcastle upon Tyne
|
Internet | 10 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Whitley Bay, England
Latest outage, problems and issue reports in Whitley Bay and nearby locations:
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Sarah (@Rainbowztwit) reported from Whitley Bay, England.@virginmedia Broadband down - phone line states because of 'improvements'- not expected back until 3pm. Why was there no notice so I could arrange to work from alternate location? How do I get warning in future?
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Paul Jukes A874036 (@UnicornRunning) reported from South Shields, England@gotthegistofit @virginmedia Same, just spent a frustrating hour on their "customer service" line because about £40 of calls are on my father-in-law's bill which weren't made. Still not resolved and an engineer has to come our first (which they wanted to charge for!)
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Ceeb 🏴🇺🇦 (@PatternThimble) reported from Cramlington, England@bt_uk you have 45 mins to meet the 10-12 appointment. That I took the day off for. Defo looks like I'm going to be a @virginmedia customer soon.
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David Pearce (@pearceswan) reported from Blaydon-on-Tyne, England@virginmedia I’m on phone to VCC,29 mins,line being SPOOFED,GETTING SCAM CALLS, daily,,advisor just cut me off,am vulnerable customer,disabled,agent not understand,what I. Talk about,amazing naff service 23 years a customer
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David (@Dave_is_Elvis) reported from Boldon Colliery, England@virginmedia checked your outage tracker and says all services good on the area. Been without internet for nearly an hour. What is going on?
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Carl Walsh (@Carl_Walsh33) reported from Wallsend, England@jmstocka @virginmedia Has to be the worst app going. It regularly says this to me despite the 47 step verification
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🦦 Helen (@vitosauras) reported from Gateshead, England@virginmedia It's not a problem at my end, and it's not just me affected. Have you really not noticed a flurry of people saying the same thing? I know people in different areas of the UK who have the same problems at the same times.
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Trid (@TrevorRidley) reported from Whitley Bay, England@Designer_Ross @SkyHelpTeam @virginmedia Yeah that’s the issue I’ve come across . Slow download speeds but always reported at just above the payment threshold. It’s got worse recently
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CazzaW (@CazzaW) reported from Walker Gate, England@virginmedia down in Newcastle? How am I meant to work?
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liam sholder (@liamsholder91) reported from Newcastle upon Tyne, England@virginmedia @virginhelp what the hell is going on I don't have any data no phone calls nothing help please got use my home internet
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Sam (@purplelime) reported from South Shields, England@virginmedia No help needed, thanks - just praising the deal I was given last night 🙌
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Pete Irving (@ZicoPete) reported from Sunderland, England@virginmedia No, tried 3 times on hold for 20 minutes then cut off by agents without saying a word. After checking other responses I can see this has been the issue either other customers.
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Sam (@purplelime) reported from South Shields, England@virginmedia Yes, it’s the email address that Virgin gave them for setting up the o2 mobile account. I spoke to o2 this morning and they’re having trouble changing it or even sending a text to us for security purposes to the number we are porting because that is now inactive.
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Nic Johnston 🇺🇦🌻 (@Nicola_Johnston) reported from Mitford, England@virginmedia come on. You just have a good idea from the outage earlier today how long this is going to take. I’m trying to WFH with Covid. @bt_uk how long does it take to switch providers?
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Steve Dey (@Stevedey) reported from Newburn, England@GingesLife @virginmedia Honestly mate it’s a joke! Just paid the bill yesterday and now the cheeky buggers can’t even provide the service they charge us so much for.
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LadyDi (@didixon74) reported from Blyth, England@virginmedia please can some one contact me about my unresolved complaint. Genuinely worst service I have aver received, want to cancel my contract as I have lost all confidence in your service. Over 4 hours on the phone in the last week and still no further forward. Thanks
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liam sholder (@liamsholder91) reported from Newcastle upon Tyne, EnglandAin't happy with @virginmedia cancelled the TV months ago and yous are still charging me for it only just noticed just checking on the bill online now this isn't the first its the second wtf man really i have phone and broadband I'm want out keep the money you've taken 🤬
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Sam (@purplelime) reported from South Shields, England@virginmedia I didn’t get the opportunity to call yesterday, but I noticed last night that it’s working again. There was nothing mentioned on service page (not unusual) but there must’ve been a fault that was eventually fixed.
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Paul Jukes A874036 (@UnicornRunning) reported from South Shields, England@virginmedia Nothing reported when I checked before tweeting. Seems to have stabilised for now but must've dropped 15-20 times in the last 48h. No faults were reported on the site when my father-in-law had a complete loss of service a couple of months ago, but it was reported on the helpline.
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Pete Irving (@ZicoPete) reported from Sunderland, England@virginmedia what channels do I need to go down for a stable connection check in my area, two days in a row internet keeps dropping not ideal when working from home. Thanks.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Laughton 🇺🇦 (@StevoLaughton) reportedOn a web chat with @virginmedia about my internet package renewal (because you can't talk to real people any more, right?)...at that very moment my internet access goes down...the gods are trying to tell me something, aren't they?
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Neil I 🎢🍺 (@coaster_cowboy) reported@fred_fre @virginmedia @villa4ever29 Got a chat session with Virginmedia support, they have identified 4 platform outages affecting a number of customers, engineers are on site with estimated fix of today at 12:50
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Mike B (@BonesE78) reportedIm sick to death of your Internet dropping out EVERY DAMN DAY!!! Heres my number (check your DMs),can someone phone me ASAP to discuss compensation and termination of my contract!!! @virginmedia
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Dips (@Ndola19) reported@moonpeach212 @virginmedia Hey, VM will not sort anything out. I have spent so much time trying to sort out my issue as O2 failed to apply my Volt benefit. VM claims they have done everything while O2 claim they are waiting for VM confirmation. They drag the issue out hoping you will go away
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Tom (Yogi) (@tummyevans) reportedGood old virgin media decided to go down at 7:30 and pull me out the game so cheering the rest of the chums on tonight. We had a swift 3-0 win yesterday hopefully same again tonight 🍑
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Eyezwideopen (@Eyezwideopen3) reportedDO NOT JOIN, WORST COMPANY EVER. They have been adding fees onto my account. Simply because ive been paying £29 which is what was stated. But apparently its supposed to be £42 @virginmedia
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Eyezwideopen (@Eyezwideopen3) reportedDO NOT SIGN UP FOR THIS COMPANY, WORST COMPANY EVER. WILL CHANGE THINGS ON UR ACCOUNT WITHOUT CONSENT AND THEN ADD LATE FEES @virginmedia
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Kevin Muldoon (@KevinMuldoon) reported@virginmedia has to be the worst ISP in the UK. Currently raising a CISAS complaint against them due to how they're terrorirising my elderly mother. May have to take this to small claims too as it's impossible to speak to any UK staff who can resolve anything.
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@andycrfc.bsky.social (@AndyRFCCharman) reportedJust spent best part of day trying to sort out issues with @British_Airways & @virginmedia Both seem to be competing for ‘Worst Customer Service’ award although BA winning because I’m at least speaking more or less real time with a human at VM, albeit making little progress!
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Tessa Segal (@tessasegal) reported@CommunityFibre another flat in our building has had CFibre installed, technician back today. Everybody else’s @virginmedia now not working- can you advise what we can do?!