Virgin Media outages and service status in Whitley Bay, England

Problems in the last 24 hours in Whitley Bay, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitley Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Whitley Bay, England

The most recent Virgin Media outage reports came from the following cities: Wallsend, Gateshead, Newcastle upon Tyne, Jarrow, Sunderland, South Shields, Blyth, North Shields, Whitley Bay, Blaydon-on-Tyne, Washington, and Borough of North Tyneside.

City	Problem Type	Report Time
Wallsend	Wi-fi	1 day ago
Gateshead	Internet	3 days ago
Newcastle upon Tyne	Total Blackout	6 days ago
Wallsend	Phone	6 days ago
Newcastle upon Tyne	Internet	7 days ago
Jarrow	Total Blackout	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Whitley Bay, England

Latest outage, problems and issue reports in Whitley Bay and nearby locations:

• 
  Victoria barry (@VictoriaBarry82) reported 7 minutes ago from Sunderland, England

  @virginmedia I’ve looked & it’s no help

• 
  claire🐱🐾🐾 (@clairekitty12) reported 11 minutes ago from Gateshead, England

  @virginmedia I would like to know how my broadband and tv are still broken after the outage ? It saying theres a connection issue on both broadband and tv . Tv error c139 ...i dont understand why my fault cant be logged as the origanal not being fixed

• 
  claire🐱🐾🐾 (@clairekitty12) reported 13 minutes ago from Gateshead, England

  @virginmedia But do you understand that this is a problem in my area you were aware of ! Said it would be fixed but it hasen't ? It just needs reporting i don't need a tech to my house i beed it to the area

• 
  Gareth Miller (@geemiller71) reported 13 minutes ago from South Shields, England

  @virginmedia Dont wanna air my business over a feed. Asvised phone we got was outa stock. Faulty phone . Was gonna exchange bit out of stock.i had to cancel contract then take a new one out. But send phone back but wife hasnt a spare???

• 
  Paul Jukes A874036 (@UnicornRunning) reported 13 minutes ago from South Shields, England

  @virginmedia This appears to be a known issue on your forums (phantom calls) but we refuse to be charged for the visit. Also waiting for a WhatsApp for over an hour because the direct debit still has his late wife's name on account after 7+ years, & we can't change it online (same acc no.).

• 
  Andrew Morris💙 (@Andymorris74) reported 13 minutes ago from Mitford, England

  @virginmedia Your whole system is down! No access to telephone No access to broadband No access to website No access to status checker What’s going on???

• 
  Rockcliffe Files (@RockcliffeFiles) reported 18 minutes ago from Whitley Bay, England

  Hello @BarclaysUK, phoned you for ten successive days and it’s an hour long queue, been into branch, you can’t sort the issue, tried chat via the app, you don’t talk mortgages on the app. You are beginning to reach peak Virgin Media for incompetence, I’m sorry, this is appalling.

• 
  Bella (@SharBella72) reported 20 minutes ago from Sunderland, England

  @virginmedia internet is down, again in Sunderland area.

• 
  Mr Smoggie (@PaulCraig24) reported 22 minutes ago from South Shields, England

  @virginmedia She has tried but every time they say they can’t help if she hasn’t got her password! Can I chat to someone about this as there are personal issues. I understand that this may be difficult as it is not my account. Thanks

• 
  Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported 25 minutes ago from Cramlington, England

  @bt_uk you have 45 mins to meet the 10-12 appointment. That I took the day off for. Defo looks like I'm going to be a @virginmedia customer soon.

• 
  Steph. (@stephwales_) reported 26 minutes ago from Gateshead, England

  Why can't @virginmedia ever just be straight forward? Absolute joke. Problem after problem.

• 
  Paul Jukes A874036 (@UnicornRunning) reported 29 minutes ago from South Shields, England

  Ye gods, @virginmedia customer service is beyond terrible. An hour trying to resolve a "phantom calls" issue last night which now needs an engineer visit, and spotted that a direct debit is in an incorrect name but this can't be changed via WhatsApp chat and needs *another* call.

• 
  liam sholder (@liamsholder91) reported 35 minutes ago from Newburn, England

  @virginmedia won't even let me over the automated service

• 
  Sam (@purplelime) reported 37 minutes ago from South Shields, England

  @virginmedia Yes, it’s the email address that Virgin gave them for setting up the o2 mobile account. I spoke to o2 this morning and they’re having trouble changing it or even sending a text to us for security purposes to the number we are porting because that is now inactive.

• 
  emma (@ema_neale) reported 44 minutes ago from Sunderland, England

  @virginmedia Thanks for your reset help earlier it worked, unlike waiting 10 hrs for someone to finally respond to me again via WhatsApp. I was told that there were no offers for current customers yet your website states otherwise!

• 
  Carl Walsh (@Carl_Walsh33) reported 48 minutes ago from Wallsend, England

  @virginmedia I look forward to the money off the bill for the issues.

• 
  liam sholder (@liamsholder91) reported 49 minutes ago from Newcastle upon Tyne, England

  @virginmedia @virginhelp what the hell is going on I don't have any data no phone calls nothing help please got use my home internet

• 
  Michael Taylor (@mickeywhizz) reported 54 minutes ago from Newburn, England

  @markcatchlove @virginmedia Pleased it’s not just me Mark. It really pee’s me off the contempt with which they treat their existing, loyal customers, some of whom have remained loyal since the days when they were Telewest. #newcustomersonly

• 
  EmSatch (@EmSatch) reported 57 minutes ago from South Shields, England

  @virginmedia Continual issues with the credit agreement email not arriving (and yes I checked junk!) It took a webchat and 3 calls to get anywhere near resolving this. Had my dad in his 70s in tears at the stress. I do have to say after almost 2hrs on the phone today we finally 1/

• 
  Paul Jukes A874036 (@UnicornRunning) reported 59 minutes ago from South Shields, England

  @virginmedia Lots of people are complaining about this on the customer forums. We've had very little downtime since the separate router was connected, it's suddenly gone to pot and seems to be a general issue at the moment.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Waliam Doe (@aomimikuga26872) reported 5 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_ultra_iptv6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Tom O 🏴󠁧󠁢󠁥󠁮󠁧󠁿🔴⚪️ (@MillersTomO) reported 7 minutes ago

  @virginmedia hi. Is there an internet outage in Scotland? It's gone awfully quiet. #worldcup #england #mexico

• 
  claire bear (@clairebearcg) reported 9 minutes ago

  @Libra_Comms @virginmedia virgin media is completely ******* useless. they always pull this **** right when you actually want to sit down and watch tv 🙄

• 
  Ben Curry (@BadDice_Podcast) reported 10 minutes ago

  @virginmedia I’m trying to get a quote for a broadband renewal and finding it difficult. Can you help.

• 
  Anand Gupta (@anandcheam) reported 10 minutes ago

  Hi @virginmedia do not mess up internet connection on Mexico game. I have friends coming over. Sort out whatever issues you have to before that !!! I have been customer for 10 years but will migrate if you mess up this time !!

• 
  Carrie Walsh (@carrie_walsh_) reported 12 minutes ago

  @virginmedia hi our wifi has been intermittent and slow all week and is now once again not working. Can't even get on to your website. Seems to be local to SE27 as my neighbours also have the same problem. Can we please get this fixed?

• 
  Stoneycat ≅ 🏳️‍🌈💚🏳️‍⚧️ (@stoneycatt) reported 14 minutes ago

  @virginmedia would you be able to recover my parents landline number if we cancel the contract and swap to you? It appears @youfibre have disconnected the landline number and after 2 days we've had no further information. I've no confidence @youfibre can/will resolve it.

• 
  Dr Keresaspa 🦉🍉 🇵🇸 (@DrKeresaspa) reported 15 minutes ago

  @virginmedia Installed 360. What genius decided all the channels I'm not subscribed to will appear as blank screens when I'm channel hopping and how do I make it stop? If that's a deliberate design feature it's awful.

• 
  Conor Swifty (@ConorSwifty) reported 18 minutes ago

  @virginmedia Hello virgin media my services has been cut off & the free channel for TV doesn't work either at all as you's won't take my payment at all. I've been trying to speak to someone with issues im currently experiencing financial but you's just want ££ & want me to upgrad

• 
  jabfree🇮🇪🍀 (@pureblood1892) reported 21 minutes ago

  @VirginMediaNews So two gay men are getting married **** off virgin media clowns