Virgin Media outages and service status in Whitley Bay, England
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Full Outage Map
- Virgin Media generated 4 outage signals in the last 24 hours around Whitley Bay, including 4 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received Jun 27, 9:27 PM GMT+1.
- Internet (64%)
- TV (21%)
- Total Blackout (10%)
- Wi-fi (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Whitley Bay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitley Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Whitley Bay, England
The most recent Virgin Media outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Sunderland, South Shields, Jarrow, Wallsend, Blyth, North Shields, Whitley Bay, Blaydon-on-Tyne, Washington, Borough of North Tyneside, and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead
|
Internet | 7 hours ago |
|
Newcastle upon Tyne
|
Internet | 10 hours ago |
|
Newcastle upon Tyne
|
Internet | 13 hours ago |
|
Sunderland
|
Internet | 14 hours ago |
|
Newcastle upon Tyne
|
Internet | 2 days ago |
|
Newcastle upon Tyne
|
Wi-fi | 2 days ago |
Nearby cities with recent reports
9 recent signals
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Whitley Bay, England
Latest outage, problems and issue reports in Whitley Bay and nearby locations:
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Steph. (@stephwales_) reported from Gateshead, England@virginmedia 2 technicians over a week period, 4 visits. TV back on but Internet on and off now. Will be ringing Sky tomorrow and also your cancellation team. Clearly this is my service from now on.
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Gareth Miller (@geemiller71) reported from South Shields, England@virginmedia Horrific customer service
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Alvin TX Fernandez (@allymcgeorge) reported from Whitley Bay, England@virginmedia hi I need to cancel an engineer appointment but clearly you've made this difficult to do. Any thoughts?
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Victoria barry (@VictoriaBarry82) reported from Sunderland, England@virginmedia I’ve looked & it’s no help
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Steph. (@stephwales_) reported from Gateshead, EnglandA week of no issues after a month of next to no tv and now it starts all over again. I have sound and the guide but just a black screen on every channel. So glad my contract is up, deffo going to be leaving this time. Waste of time and money!!!!! @virginmedia
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Bob Scott (@scotty8461) reported from Shiremoor, England@virginmedia more disgustingly slow speeds in NE27
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liam sholder (@liamsholder91) reported from Newcastle upon Tyne, England@virginmedia I'm definitely filein complaint 15 days without no TV and 2 kids is really hard work its either that or I'll go with someone else
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David Pearce (@pearceswan) reported from Newcastle upon Tyne, England@virginmedia If there is any tools that you can suggest I use to solve my issue it will be greatly appreciated, I don’t mean to mean in your position but I just would like to know exactly what you can do SHAW at the end of the day I’m assuming you’re going to tell me to go to technical help
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liam sholder (@liamsholder91) reported from Newcastle upon Tyne, England@virginmedia @virginhelp what the hell is going on I don't have any data no phone calls nothing help please got use my home internet
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Paul Jukes A874036 (@UnicornRunning) reported from South Shields, England@virginmedia The Hub is in modem mode connected to a separate wireless router as the Hub's WiFi has been poor since we got it, so technically it's a wired connection. Router's connection is lost when it drops so no devices can connect wirelessly. Has been stable for about 3 hours now.
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Neil Todd (@Neil_Rivelino) reported from Mitford, England@virginmedia We’ve never received a reply and no out of office. My wife has sent a chase last night. Feel really let down by @virginmedia #LetDown #PoorCustomerExperience
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Victoria barry (@VictoriaBarry82) reported from Sunderland, England@virginmedia Yes spoke to a member of the team, we have been having issues with our wifi. She offered to send another booster & cable out free off charge. Available on our contract. I’ve just received email to say my payments are going up to £60!!
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Dowlo (@dowlo100) reported from Whitley Bay, England@virginmedia my elderly mother has been trying to contact you for over 3 weeks now to cancel her sub as it has gone up £60 pm. She has been out on hold numerous times and cut off no help on chat etc. her only option now is to cancel the DD as she can’t afford this anymore… help
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liam sholder (@liamsholder91) reported from Newcastle upon Tyne, England@virginmedia why is phone network not working and plus can't phone people or text tryed restarting phone still. Nothing can't even ring you guys WTAF
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Ceeb 🏴🇺🇦 (@PatternThimble) reported from Cramlington, England@bt_uk you have 45 mins to meet the 10-12 appointment. That I took the day off for. Defo looks like I'm going to be a @virginmedia customer soon.
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LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported from Whitley Bay, England@virginmedia All on screen instructions followed, waited til I finished work today to check and it still doesn't get past 25% on the "searching for channels" page... Just taken the direct debit for a service which has been broken since 2.12.21...
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Sam (@purplelime) reported from South Shields, England@virginmedia I’m signed in but I see no option to test the landline. I clicked on ‘fix landline’ but that just sent me back to the main menu page.
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Sam (@purplelime) reported from South Shields, England@virginmedia No, service page still says all services are fine but my landline still not working.
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Nic Johnston 🇺🇦🌻 (@Nicola_Johnston) reported from Mitford, England@virginmedia come on. You just have a good idea from the outage earlier today how long this is going to take. I’m trying to WFH with Covid. @bt_uk how long does it take to switch providers?
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Craig Smart 💙 (@CraigSmartUN) reported from Gateshead, England@virginmedia trying to set up online account ready for install on Wednesday, verification email expired. Clicking send new email but no email is being sent so can’t verify email. Please help!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Urban Groove (@Urban__Groove) reported@virginmedia I f***** HATE virgin media, i cant wait till my contract ends with you, Causing me stress by giving other 02 permission to set up a direct debit when i never instructed you too! BASTARDS! 😡
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James Prosser (@buzzkilljames) reported@virginmedia I've requested to return equipment multiple times through chat bot but the promised return pack never arrives. Please can you help me receive one?
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Danny Morris (@danny_9_morris) reported@virginmedia Still intermittent, the app says no issues but clearly something is wrong
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Jason ferguson (@Jasonrfc90) reported@virginmedia I swear to god if my internet goes down once more today you can shove your bill up your *** service in my area is nothing wrong with it its just the ****** connection from you clowns either sort it out or im gone i dont pay my money for **** that is constantly dropping
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Gloucester Glass (@gloucesterglass) reported@virginmedia I appreciate you taking the time to reply but I am now looking at alternatives. My home internet drops out far too often and mobile signal in Quedgeley is no way good enough for 21st Century.
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Dr Laura Jenkins (@LauraJks2015) reported@virginmedia Hi. How do I find out how long an outage is going to be? WiFi is currently off and I’ve reset everything so I’m guessing it’s a network issue.
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Teds (@Tedtalks13) reported@virginmedia whe. You send me hello letters on divert over the house fraud of him, could you put the two effing letters before the reference customer number as per the voice mail. Instead of the civil recovery cover up fraud of that crm sales having a bastard pull empty my injunction file in court I want him arrested not him bullshitting about being affected by the maths of my physics he’s a lying done it before to people to steal bits to go back into IBM… well known for it hides in a box in box in box and moves money away from uk
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G99 (@G99____) reported@BingoBertie @RichardLXXII @virginmedia Worst advice ever!! This is not un agreed discounts will have ended
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Tommy Tinkler (@TinklerTommy) reported@LozzaFox Don't people know you can use google family and virgin media security that can fully control what any child watches and download on a device and restrict how long a device can be used a day. Down to the parents to decide what their child watches. Is Starmer etc so thick with tech
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Anthony Ellis (@WentTimb) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV7 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies