Virgin Media outages and service status in Whitley Bay, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Whitley Bay, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jun 12, 10:12 PM GMT+1.
- Internet (53%)
- TV (25%)
- Wi-fi (10%)
- Total Blackout (8%)
- E-mail (3%)
- Phone (3%)
The latest reports from users having issues in Whitley Bay come from postal codes NE26 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Whitley Bay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitley Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 14: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Whitley Bay, England
The most recent Virgin Media outage reports came from the following cities: Gateshead, South Shields, Newcastle upon Tyne, Wallsend, Blyth, North Shields, Jarrow, Whitley Bay, Sunderland, Blaydon-on-Tyne, Washington, Borough of North Tyneside, and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead
|
Internet | 2 days ago |
|
Gateshead
|
TV | 2 days ago |
|
South Shields
|
TV | 3 days ago |
|
Newcastle upon Tyne
|
Internet | 3 days ago |
|
Newcastle upon Tyne
|
TV | 4 days ago |
|
Wallsend
|
TV | 6 days ago |
Nearby cities with recent reports
4 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitley Bay, England
Latest outage, problems and issue reports in Whitley Bay and nearby locations:
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Cameron Ross (@pumbingchap) reported from Newcastle upon Tyne, England@virginmedia Well that was a pointless exercise reaching out to yourselves. Just proves once again what a load of rubbish Virgin is…. #virginmedia #garbage #dailymirror
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claire🐱🐾🐾 (@clairekitty12) reported from Gateshead, England@virginmedia But do you understand that this is a problem in my area you were aware of ! Said it would be fixed but it hasen't ? It just needs reporting i don't need a tech to my house i beed it to the area
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LadyDi (@didixon74) reported from Blyth, England@virginmedia please can some one contact me about my unresolved complaint. Genuinely worst service I have aver received, want to cancel my contract as I have lost all confidence in your service. Over 4 hours on the phone in the last week and still no further forward. Thanks
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Carl Walsh (@Carl_Walsh33) reported from Wallsend, England@virginmedia Just realised this is the first post in a year!! Had your broadband gone down?
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Mr Smoggie (@PaulCraig24) reported from Whitley Bay, England@virginmedia Unfortunately not. The issue is she doesn’t receive any communication from Virgin apart from a monthly text with the link to her account. As she has no password etc she can’t access it
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NETheatreGuide (@NETheatreGuide) reported from Walker Gate, EnglandTime for the @virginmedia renewal. They want to hike the price. We want a new reliable WiFi box which they promised but didn't deliver last time. To be honest @BT is looking attractive as they may improve the signal around the house.
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Paul Jukes A874036 (@UnicornRunning) reported from South Shields, England@gotthegistofit @virginmedia Same, just spent a frustrating hour on their "customer service" line because about £40 of calls are on my father-in-law's bill which weren't made. Still not resolved and an engineer has to come our first (which they wanted to charge for!)
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liam sholder (@liamsholder91) reported from Newcastle upon Tyne, England@virginmedia why is phone network not working and plus can't phone people or text tryed restarting phone still. Nothing can't even ring you guys WTAF
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LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported from Whitley Bay, England@virginmedia 17 days with no TV service, finally resumed today after another manual restarts at this end. Any chance of a refund of half of this month? That's pretty dire.
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Carl Walsh (@Carl_Walsh33) reported from Wallsend, England@jmstocka @virginmedia Has to be the worst app going. It regularly says this to me despite the 47 step verification
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Sam (@purplelime) reported from South Shields, England@virginmedia No help needed, thanks - just praising the deal I was given last night 🙌
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liam sholder (@liamsholder91) reported from Newcastle upon Tyne, England@virginmedia what's going on still nothing no data no phone service nothing sort it out
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Neil Todd (@Neil_Rivelino) reported from Mitford, England@virginmedia @virginmedia still no reply. Have asked 3 times how 2 claim back for our additional browsing fees incurred due 2 #VirginMedia’s incompetence & are ghosted by your ‘customer resolve agent’. great when we spoke to her, was clearly pacifying.Happy to name her & share her email here?
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Scott Noble (@ScottN1504) reported from Newcastle upon Tyne, EnglandHas anyone ever sent anything back to virgin media before? Need some help if possible
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Paul Jukes A874036 (@UnicornRunning) reported from South Shields, England@virginmedia This appears to be a known issue on your forums (phantom calls) but we refuse to be charged for the visit. Also waiting for a WhatsApp for over an hour because the direct debit still has his late wife's name on account after 7+ years, & we can't change it online (same acc no.).
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Andrew Morris💙 (@Andymorris74) reported from Mitford, England@virginmedia Your whole system is down! No access to telephone No access to broadband No access to website No access to status checker What’s going on???
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Victoria barry (@VictoriaBarry82) reported from Sunderland, England@virginmedia Yes spoke to a member of the team, we have been having issues with our wifi. She offered to send another booster & cable out free off charge. Available on our contract. I’ve just received email to say my payments are going up to £60!!
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CazzaW (@CazzaW) reported from Walker Gate, England@virginmedia down in Newcastle? How am I meant to work?
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David (@Dave_is_Elvis) reported from Boldon Colliery, England@virginmedia checked your outage tracker and says all services good on the area. Been without internet for nearly an hour. What is going on?
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Gareth Miller 🇺🇦 (@geemiller71) reported from South Shields, England@virginmedia broadband down??? Ne34????
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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simon smythies (@SSmythies) reported@RyanHar03692827 @DAZNBoxing Ive just seen a lot of virgin media customers are having the same issue
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Free I.T. Stafford (@freeITstafford) reported@gblondon1 @skytv @virginmedia All well and good until you get actual problems and need customer service (and you will).
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Macca (@MaccaRuss) reported@DAZNBoxing @virginmedia Black screen for a paid event is piss poor. It’s the same every single time
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Rosie (@RosieLastOf6) reported@virginmedia I’ve had to get my neighbour in to check everything for me, I have mobility issues. Seems to be ok now.
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Andy T (@andrewtalbot72) reported@virginmedia @gblondon1 Good luck with that….!!! I did the same 18 months ago… after 4 months of Virgin messing up my bills I moved back to @skytv The call centres are simply the worst I’ve ever encountered A much better service imo…
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Darren Coomer (@coomerdarren) reported@NaomiRedman4 @O2 @virginmedia I had this problem I put in my email address & password which I use but it failed so tried again email then clicked forgot password once I reset that and was sent a verification code once I did that I was back in maybe try that.
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Qwerty (@jimjam1234567) reported@gblondon1 @skytv Asked Virgin Media what options do I have for having their TV service in different parts of the house without running cables through my home...they offered me a firestick!
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Máire 🇮🇪 (@mochara57) reported@griptmedia @Ireland2020 On Virgin Media’s Tonight Show, I watched the host squirm & desperately try to silence Ben Scallan the moment he had the audacity to mention beheadings, you know, actual brutal realities happening on our streets. Classic MSM playbook, when the truth crashes the narrative, just deflect, disrupt & desperately compare apples to oranges. State-funded media has never looked more fragile, pathetic & exposed. 🇮🇪
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Way Of The Hunter 🏴 (@ACaldwell68074) reported@O2 @davehpayne Every time I lTRY log in to my @O2 app, I continually have to sign in through Virgin media which sends email to click link, then repeatedly sends me back to send another email to my account again and so on and on, I don't even have a virgin media account. It's a nightmare.
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harley ˶ᵔ ᵕ ᵔ˶ (@whisperwoIf) reportedmy wifi and tv have been down all day, i hope virgin media explodes