Virgin Media outages and service status in Whitley Bay, England

Problems in the last 24 hours in Whitley Bay, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitley Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Whitley Bay, England

The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Gateshead, Wallsend, Washington, South Shields, North Shields, Whitley Bay, and Hebburn.

City	Problem Type	Report Time
Newcastle upon Tyne	E-mail	9 hours ago
Sunderland	Internet	1 day ago
Newcastle upon Tyne	Wi-fi	2 days ago
Sunderland	Internet	3 days ago
Newcastle upon Tyne	Wi-fi	3 days ago
Newcastle upon Tyne	Total Blackout	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Whitley Bay, England

Latest outage, problems and issue reports in Whitley Bay and nearby locations:

• 
  Bob Scott (@scotty8461) reported 2 minutes ago from Shiremoor, England

  @virginmedia disgusting slow speeds AGAIN in NE27 Cant wait for my contract end

• 
  Trid (@TrevorRidley) reported 4 minutes ago from Whitley Bay, England

  @Designer_Ross @SkyHelpTeam @virginmedia Yeah that’s the issue I’ve come across . Slow download speeds but always reported at just above the payment threshold. It’s got worse recently

• 
  Alvin TX Fernandez (@allymcgeorge) reported 4 minutes ago from Whitley Bay, England

  @virginmedia hi I need to cancel an engineer appointment but clearly you've made this difficult to do. Any thoughts?

• 
  Gareth Miller (@geemiller71) reported 6 minutes ago from South Shields, England

  @virginmedia Horrific customer service

• 
  Scott Noble (@ScottN1504) reported 11 minutes ago from Newcastle upon Tyne, England

  Has anyone ever sent anything back to virgin media before? Need some help if possible

• 
  David Pearce (@pearceswan) reported 15 minutes ago from Blaydon-on-Tyne, England

  @virginmedia I know my line is spoofed, when an incoming call from a foreign country is giving out I’m not wrong number as I’m being spoofed I am technically aware of this I used to provide support for a very large telecommunications company

• 
  Victoria barry (@VictoriaBarry82) reported 16 minutes ago from Sunderland, England

  @virginmedia She’s sent me a service receipt out

• 
  Stu (@tenchylad) reported 18 minutes ago from Sunderland, England

  @OliverStanding @virginmedia It's not a great self serve option and poor customer experience. I have an issue trying to remove a service from my current package. Cant be done digitally or remotely. Only via phone which even then very few of the advisors have the levels of authority to amend your package.

• 
  Sam (@purplelime) reported 20 minutes ago from South Shields, England

  @virginmedia No, service page still says all services are fine but my landline still not working.

• 
  Paul Jukes A874036 (@UnicornRunning) reported 21 minutes ago from South Shields, England

  @virginmedia Lots of people are complaining about this on the customer forums. We've had very little downtime since the separate router was connected, it's suddenly gone to pot and seems to be a general issue at the moment.

• 
  Georgina McGowan (@seldomseenkid16) reported 24 minutes ago from Gateshead, England

  @virginmedia can you help with my phone services not currently working

• 
  Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported 27 minutes ago from Cramlington, England

  @bt_uk you have 45 mins to meet the 10-12 appointment. That I took the day off for. Defo looks like I'm going to be a @virginmedia customer soon.

• 
  David (@Dave_is_Elvis) reported 28 minutes ago from Boldon Colliery, England

  @virginmedia checked your outage tracker and says all services good on the area. Been without internet for nearly an hour. What is going on?

• 
  LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported 33 minutes ago from Whitley Bay, England

  @virginmedia All on screen instructions followed, waited til I finished work today to check and it still doesn't get past 25% on the "searching for channels" page... Just taken the direct debit for a service which has been broken since 2.12.21...

• 
  Sam (@purplelime) reported 39 minutes ago from South Shields, England

  @virginmedia Yes, it’s the email address that Virgin gave them for setting up the o2 mobile account. I spoke to o2 this morning and they’re having trouble changing it or even sending a text to us for security purposes to the number we are porting because that is now inactive.

• 
  Mike Moody (@classicm) reported 45 minutes ago from Newcastle upon Tyne, England

  @virginmedia All my tv, broadband and phone services are down. Nobody available from Virgin to help. Done all the usual checks and still off.

• 
  Carl Walsh (@Carl_Walsh33) reported 45 minutes ago from Wallsend, England

  @virginmedia Everything was working fine till 13.20 and areas started going off but come 14.00 its gone completely. Think loads of folks BrobbeyBand is down

• 
  NETheatreGuide (@NETheatreGuide) reported 49 minutes ago from Walker Gate, England

  Time for the @virginmedia renewal. They want to hike the price. We want a new reliable WiFi box which they promised but didn't deliver last time. To be honest @BT is looking attractive as they may improve the signal around the house.

• 
  LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported 50 minutes ago from Whitley Bay, England

  @virginmedia Can I win a TV service that works (Thursday 2nd Dec it's been off since) , or internet with no huge drop outs please? Or a link that works to fix anything. #AllIWantForChristmasistheserviceipayfor

• 
  Neil Todd (@Neil_Rivelino) reported 51 minutes ago from South Shields, England

  @virginmedia my V6 boxes have stopped communicating with each other (in reality downstairs is talking to upstairs but not vice-verse). Anyone who can help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  manpreet johar (@59snoopy) reported 9 minutes ago

  @My My virgin 3.0 hub is showing a red light and the internet is not working! I have tried switching the hub of and allowing it to cool, I have tried a factory reset but still nothing? I am trying to login to my Virgin media account to resolve the issue BUT

• 
  mancs boi (@DjmarkieT) reported 10 minutes ago

  @virginmedia your service is a joke, internet down since Friday at 2pm update to say fixed midnight, then 4pm yesterday, then updated to 19th at 0:04 and now 20th at 16:04 that means I cant work tomorrow YOUR A JOKE time to LEAVE!

• 
  Donna Tudor (@donna2904) reported 12 minutes ago

  @keithapearson @virginmedia Couldn’t agree more. I’ve spent roughly 6 hours on chat talking to foreign robots and got nowhere. They should be fined for not having a uk call centre. I’ve gave my 30 days notice after 19 years as a customer. They’re a disgrace.

• 
  stu marklow (@stuuee) reported 13 minutes ago

  get virgin media e-mail to have free use of tnt sports on hbo max for free yay,so sign in i can browse what they have but click to watch DENIED give us some ££££ and your in. thanks for nout virgin.👆

• 
  Steve (@TykeSteve) reported 15 minutes ago

  @keithapearson @virginmedia That must be for the orange idiot??

• 
  Susan Chew (@SusanChew5) reported 18 minutes ago

  @MrAlanGreen @virginmedia Same here, quoted £400 if we leave, but we aren't even getting a service from them, so £400 for nothing

• 
  LA Saw OASIS! 🧡 🎶 (@lelly401) reported 27 minutes ago

  @sme30 @virginmedia @NetflixUK Bloody hell. Would have been easier to cancel Netflix! 🤦 Maybe try and upgrade on ur box and see if Netflix now comes as standard with upgrades.... Then cancel the stand alone one? 😬🤷

• 
  MouseMat (@andymousemat) reported 28 minutes ago

  @bt_uk @virginmedia @CityFibre I need to report massive internet outage in the following postcodes NE1 TO NE38 DH9 DH1, DH6, DH7 TS26, TS27, TS28 11564 - Riyadh Saudi Arabia 21442 - Jeddah Saudi Arabia Internet must be down as "Visitors" are awfully quiet

• 
  Urban Groove (@Urban__Groove) reported 31 minutes ago

  @virginmedia So you bombarded me with phone calls to upgrade till i had to admit defeat, you told me i have free nextflix premium for a whole year, so i register a netflix account and now your asking me to pay £15.00 to use this service? what an absolute rip off😡 NOT HAPPY!

• 
  StyledByFheefs (@FHEEFS) reported 32 minutes ago

  Virgin media is down and it legit feels like Nepa Can’t even watch tv