Virgin Media outages and service status in Whitley Bay, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Whitley Bay, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 24, 11:08 PM GMT+1.
- TV (46%)
- Internet (35%)
- Wi-fi (10%)
- Total Blackout (4%)
- Phone (4%)
- E-mail (2%)
The latest reports from users having issues in Whitley Bay come from postal codes NE26 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Whitley Bay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitley Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 26: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Whitley Bay, England
The most recent Virgin Media outage reports came from the following cities: Whitley Bay, Gateshead, North Shields, Newcastle upon Tyne, Sunderland, Blaydon-on-Tyne, Washington, Borough of North Tyneside, Wallsend, South Shields, Jarrow, and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead
|
Wi-fi | 3 days ago |
|
North Shields
|
TV | 4 days ago |
|
Newcastle upon Tyne
|
Internet | 4 days ago |
|
Newcastle upon Tyne
|
Internet | 4 days ago |
|
Newcastle upon Tyne
|
Internet | 5 days ago |
|
Newcastle upon Tyne
|
Internet | 5 days ago |
Nearby cities with recent reports
5 recent signals
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whitley Bay, England
Latest outage, problems and issue reports in Whitley Bay and nearby locations:
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Carl Walsh (@Carl_Walsh33) reported from Wallsend, England@virginmedia I look forward to the money off the bill for the issues.
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liam sholder (@liamsholder91) reported from Newburn, Englandwas in my old home for 2 year with @virginmedia never had any problems now moved into my new home TV gone off gotta wait 5 days for it foxed broadband keeps dropping NOT GOOD I know we all have teething problems bit this is complete joke
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David Pearce (@pearceswan) reported from Newcastle upon Tyne, England@virginmedia If there is any tools that you can suggest I use to solve my issue it will be greatly appreciated, I don’t mean to mean in your position but I just would like to know exactly what you can do SHAW at the end of the day I’m assuming you’re going to tell me to go to technical help
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Victoria barry (@VictoriaBarry82) reported from Sunderland, England@virginmedia She’s sent me a service receipt out
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🦦 Helen (@vitosauras) reported from Gateshead, England@virginmedia It's not a problem at my end, and it's not just me affected. Have you really not noticed a flurry of people saying the same thing? I know people in different areas of the UK who have the same problems at the same times.
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Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@virginmedia Any idea when my service will be back? Hub is flashing green. I'm working from home so need it urgently.
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Nic Johnston 🇺🇦🌻 (@Nicola_Johnston) reported from Mitford, England@virginmedia come on. You just have a good idea from the outage earlier today how long this is going to take. I’m trying to WFH with Covid. @bt_uk how long does it take to switch providers?
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Mr Smoggie (@PaulCraig24) reported from Whitley Bay, England@virginmedia my Mam has been trying to sort her mobile out today. As she can’t remember her password or security answer, she has been unable to access her account to cancel it. Can you let me know what she can do?
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Maxine Tennet (@maxinetennet74) reported from Walker Gate, EnglandWhat will it take for @virginmedia to actually sort out an account after a bereavement??? 3 months later, endless calls and empty promises. Continued anxiety and distress for an elderly woman is not the bereavement service I’d expect. Appalling.
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LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported from Whitley Bay, England@virginmedia Yep. Intermittent service
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CazzaW (@CazzaW) reported from Walker Gate, England@virginmedia down in Newcastle? How am I meant to work?
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Paul Corney (@Corney77) reported from Choppington, England@virginmedia disgusting customer service once again. No manage to take a call to help fix another problem with our service. Can someone please contact me to help
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David Pearce (@pearceswan) reported from Blaydon-on-Tyne, England@virginmedia I’m on phone to VCC,29 mins,line being SPOOFED,GETTING SCAM CALLS, daily,,advisor just cut me off,am vulnerable customer,disabled,agent not understand,what I. Talk about,amazing naff service 23 years a customer
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LadyDi (@didixon74) reported from Blyth, England@virginmedia please can some one contact me about my unresolved complaint. Genuinely worst service I have aver received, want to cancel my contract as I have lost all confidence in your service. Over 4 hours on the phone in the last week and still no further forward. Thanks
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Carl Walsh (@Carl_Walsh33) reported from Wallsend, England@jmstocka @virginmedia Has to be the worst app going. It regularly says this to me despite the 47 step verification
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LKP - DJ / Vocalist (PSiMiTAR) (@DJLKP) reported from Whitley Bay, England@virginmedia All on screen instructions followed, waited til I finished work today to check and it still doesn't get past 25% on the "searching for channels" page... Just taken the direct debit for a service which has been broken since 2.12.21...
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Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Mr Smoggie (@PaulCraig24) reported from Whitley Bay, England@virginmedia Unfortunately not. The issue is she doesn’t receive any communication from Virgin apart from a monthly text with the link to her account. As she has no password etc she can’t access it
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Bob Scott (@scotty8461) reported from Shiremoor, England@virginmedia wifi speed is disgustingly slow in NE 27
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Sam (@purplelime) reported from South Shields, England@virginmedia I’m signed in but I see no option to test the landline. I clicked on ‘fix landline’ but that just sent me back to the main menu page.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Neale B (@Neale1100) reported@virginmedia TV down and wifi down in the ST9 area, it's been intermittent for the last 24 hours
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OLIVIⱯ ♡ fan account ♡ (@GagaxRen) reported@virginmedia is there issues with WiFi in dublin 8? I’ve not been able to get the WiFi working since 4:30pm yesterday
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JohnA (@PerfectTPuglet) reportedVirgin Media. The only company who constantly put their prices up while their service constantly goes down. Useless.
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John Hatcher (@kolodog1) reported@virginmedia the service with the WiFi or TV services in the BR5 is poor. 3 times in the last week one of them has went down, today it's the WiFi again.
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Vicky Leigh (@vickiferris) reportedMonday is week 3 of trying to get the issue sorted. @virginmedia do you think this will be finally sorted this week?
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Darwin’s Chaos Theory (@manestheman) reported@Afcgunner_1886 @virginmedia Even the box doesn’t want to watch any more of your teams awful football
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Karl 🇬🇧🏳️🌈✡️ (@KarlCampbe11) reportedMy @virginmedia internet is off. Message from virgin media… Our broadband is down at the moment. To find out more log onto our website for service updates. Can anyone see the issue with this message?
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Rachael. - Whimsical Art 7🌞 (@Art71Rachael) reported@virginmedia You’ve basically told me what I’ve told you! I wanted to know what the problem is? And why it hasn’t been fixed yet! Not to check the service status which I have already done 😖😡
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Iran,Houth,Hez,Hams & Sky/BBC Lies#NeverAgainIsNow (@UFinlay33392) reported@virginmedia internet and TV down yet again Shocking ( not) .If you're thinking of changing to them One word and piece of advice. ...don't ......
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Simon Beals (@SimonBeals2) reported@virginmedia please can you tell me why your boxing pay per view never works properly please? No such issues with Sky pay per view.