Virgin Media Outage Report in Whitley Bay, Borough of North Tyneside, England
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The latest reports from users having issues in Whitley Bay come from postal codes NE26.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whitley Bay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitley Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Whitley Bay, Borough of North Tyneside, England
The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, South Shields, Gateshead, Sunderland, Whitley Bay, Bedlington, Wallsend, North Shields and Borough of North Tyneside.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
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| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Whitley Bay, England
Latest outage, problems and issue reports in Whitley Bay and nearby locations:
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Christopher Walton
(@wal_tastic) reported
from
Wallsend, England
@virginmedia why is it again my WiFi not working but my current status saying everything if fine!
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Lynsey
(@Staigmeister) reported
from
Newburn, England
@spookysquidd @virginmedia Do let me know how your customer experience is when the shit hits the fan for you... when you have been a loyal customer for 14 years! 🙌🏼
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Earl Nicholson
(@Earlosnicho) reported
from
Blaydon-on-Tyne, England
@virginmedia @MTVMusicUK Wish your customer services staff could answers customers and solve issues as much or as quick as you advertise on social media #poorservice #buffer #noconnection #groundhogday
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helen rafferty 🌹
(@justraffers) reported
from
Newcastle upon Tyne, England
For the umpteenth time this week @virginmedia WiFi has cut out. This time 15 mins before end of film. Apparently no service issues in my area 🙄 #virginmediasucks
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Marc
(@MarcusRoberts13) reported
from
Morpeth, England
@robhinds @mark395625 @virginmedia It’s always baffled me how existing customers don’t get decent deals when you’re showing loyalty by staying with them. It’s the same with all utilities and when they say you have to CALL to cancel it turns into a nightmare
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Robert Richardson
(@Rob259) reported
from
Whitley Bay, England
@virginmedia how come we can have WiFi on a fcking plane these days, but I can’t go upstairs to my bathroom n keep a signal !!!!!
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Earl Nicholson
(@Earlosnicho) reported
from
Blaydon-on-Tyne, England
@virginmedia why you bullshitting everyone you have serious concerns with your broadband at the moment I’m following all customer services advice and myn still isn’t working even your media connect app is down!! #sortit
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Earl Nicholson
(@Earlosnicho) reported
from
Blaydon-on-Tyne, England
@virginmedia are you just responding to tweets you want to reply to your service is failing big style I’ve spoke to customer service to sort my broadband concern followed their procedures and it’s still not working #pathetic
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Lynsey
(@Staigmeister) reported
from
Newburn, England
@DavidAHSleath @virginmedia Me and you must of spoken with the same ‘fabulous customer service’ shame it’s my only option where I am ... although dial up maybe easier! 🤣🤣🤣
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Peter stephenson
(@Peterst06328885) reported
from
Walker Gate, England
@virginmedia i cannot get to contact anyone as i cannot remember what my original email and password was ,so i cannot log in to my virgin media app ,i have two different virgin sets but both hand sets are not working properly ,i have changed batteries but still have issues
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Jayne Cook
(@jayneecook) reported
from
Whitley Bay, England
@virginmedia have had awful connection today and yesterday for the 3rd time in as many weeks. Impossible to work from home - it’s actually embarrassing for me.
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Howard Walker
(@1HowardWalker) reported
from
Walker Gate, England
Broadband from @virginmedia down in NE7 area
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Helen Freeman
(@HelenWFreeman) reported
from
Whitley Bay, England
@virginmedia what’s the crack with the horrendous service for the internet today, every 10 minutes rebooting the router
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Gilbert Corrales
(@samiq) reported
from
Gateshead, England
So not only I don’t have internet on @virginmedia but the site to check my account is also down and doesn’t allow me to sign in. Customer Center only starts working at 8am 😔
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Jake Fossey
(@fossdog_) reported
from
Stanley, England
@virginmedia Netflix & amazon is not working on my virgin box
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Lynsey
(@Staigmeister) reported
from
Newburn, England
@DavidAHSleath @virginmedia I love the customer service when they just end the call half way through trying ‘to help’ I once spent 5 hours back and forwards with the every part of the business... engineers... blah blah blah... still was no better! Until I managed to get through to Scotland! 👍🏼
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Chris
(@iamchrissharp) reported
from
Washington, England
@virginmedia all I want to do is cancel my tv and phone services and keep broadband but there’s no options to downgrade online only upgrade and I refuse to pay £94 per month
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laura
(@mygirlsmyworldx) reported
from
Newburn, England
@paul85uk @LivelyLot @virginmedia My wifi connection with Sky has been very hit and miss but the Sky Customer service is brilliant and prices are much better
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StuT
(@tenchylad) reported
from
Sunderland, England
Hi @virginmedia spent almost 4 hours on live chat today to get a simple problem resolved and still didnt get resolved , very poor service @skytv or @TalkTalk are you in need of a new customer please.
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alice✨
(@alicen0rt0n) reported
from
Washington, England
please @virginmedia i have a deadline tomorrow don’t go down on me now 😭😭😭😭
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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OptimusD
(@Optimus_D_) reported
@virginmedia Still down nearly 24 hours now. Fix time extended from 23:30 last night to 10am today but not done yet.
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Mark Sheldon
(@aldosarmy74) reported
Don’t even try and talk to @virginmedia if trying to cancel an account for a cancer sufferer as they don’t give a toss, wankers
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Richard Lucas
(@rich17lucas) reported
@virginmedia Hi, what is the connectivity problem affecting #burgesshill. It's been out since 14:00 yesterday and latest update has the fix time changed from 10:00 to16:00 but no reason.
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Barry Collins
(@bazzacollins) reported
My Virgin Media line has been down for 18 hours now, despite them sending me a text message saying it was fixed.
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Giles White
(@gdgwhite) reported
@virginmedia December bill is in. No credit for the £99 that you have stolen from me #VirginMedia - another month goes by. No contact. No service. Just lies.
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Record Cup Winners
(@AFCGoonerPaul) reported
@virginmedia I am aware of that as I work in the tech space. What we want is transparency on the issue (what is it ? Is the fix technical or part sourcing). Not constant push backs on ETA time. Thanks.
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martin wratten
(@martinwratten) reported
@virginmedia The fix has just been moved to 4pm now, this isn't great. @SkyHelpTeam too late to come back??? #MissYou
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Record Cup Winners
(@AFCGoonerPaul) reported
@virginmedia Yeah sending me to a bot text service is a great help. I doubt it will be able to get the details on this case.
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Ananta🇬🇧🇮🇳
(@ananta_uk) reported
@virginmedia 0753 305 1809 is a bot! It redirects you to online URL to check status. I know the status - no Internet. Not much help. If a human at your call centre can’t help, then you think a Bot is going to do the job?! Really?
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Pam
(@pamos78) reported
@virginmedia Its changed again, and now I will need to go from tier 2 to tier 4 where my office is, we had a 7 day outage only 8 weeks ago. I am being put at risk because of virgin unable to keep our connection. Seriously awful service. No updates and a town again without BB