Virgin Media outages and service status in Whitley Bay, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Whitley Bay, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
The latest reports from users having issues in Whitley Bay come from postal codes NE26 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Whitley Bay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whitley Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Whitley Bay, England
The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Washington, Gateshead, South Shields, Wallsend, North Shields, Whitley Bay, Hebburn, Jarrow, and Borough of North Tyneside.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
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Wi-fi | 2 days ago |
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Newcastle upon Tyne
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Internet | 2 days ago |
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Newcastle upon Tyne
|
Internet | 7 days ago |
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Sunderland
|
Internet | 8 days ago |
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Sunderland
|
Total Blackout | 8 days ago |
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Newcastle upon Tyne
|
Internet | 9 days ago |
Community Discussion
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Virgin Media Issues Reports Near Whitley Bay, England
Latest outage, problems and issue reports in Whitley Bay and nearby locations:
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Jonathon Ward (@Wardixo) reported from South Shields, EnglandShoutout to @vmbusiness who after 5 days told me to reset my router and have now told me they will simply continue to monitor the problem. No stream until NationWars now where we pray it’s going to be better.
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minkewales (@minkewales) reported from Newcastle upon Tyne, England@Dabooka @skybiggerpic @virginmedia It was my second attempt to be fair. First time they reduced the price rise to £1.50 per month, then I rang back a few days later to cancel. Found a better deal elsewhere but price was the driver for wanting to leave. Lovely @virginmedia agent was able to help!
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neosalad (@neosalad) reported from Walker Gate, England@SundSaeed @virginmedia Engineer booked for Tuesday. Not happy. No football! No @carltonkirby #homeofcycling AND NO xbox @GearsofWar times on Saturday NIGHT. TESTS SAY NO Issues. But there is issues. #NE6
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T (@toniaadiexx) reported from Whitley Bay, England@virginmedia I’ve already spoken to someone on the phone who reset the network, but that didn’t work. I also tried re-starting everything and that also didn’t work, the box itself is very slow now also.
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⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Longhirst, England@crokakaar @virginmedia Try calling them for help if you've got a spare few hours to waste.
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Brian Reid (@brtoon) reported from South Shields, England@virginmedia @honestlyhelen I've had similar feelings, my bill has rocketed by £11 per month over the last few months for my TV only service as Virgin only offer discounts now for multi package deals, loyalty no longer rewarded it seems 🤔
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James Robert Hedges (@jameshedges4) reported from Newcastle upon Tyne, England@virginmedia I need someone to contact me immediately as I need to make a serious complaint about service. Completely ready to escalate to higher management as this incompetence of this company is a disgrace
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Tracey Ainsley (@ThunderbirdWPC) reported from Whickham, England@virginmedia The person that put me on hold said it looked like there was a problem in our area and tried to put me through to technical help but after music droning on for ages it just stopped. Have given up and watching a dvd instead
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neosalad (@neosalad) reported from Walker Gate, EnglandNice one @virginmedia I've missed all the 2nd half of the match now. No BB, no Tivo. And your still billing me a higher rate than was agreed when I did the tests which say no issues in my area. Tried resets.
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Philippa Taylor (@philippat) reported from Whitley Bay, England@virginmedia good customer service , they asked if they could ring me back in 15 mins due to his PC not working , now 2.5 hours later and I am still waiting , tried ringing them back and been on hold for 28 mins now 😡
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Selwyn St.Bernard🇹🇹🇬🇩 (@Selwynsaint) reported from Longbenton, EnglandIf @virginmedia offer you a 6 month free upgrade do not accept it. It is a way of locking you into a further contract. Poor service as always
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Tracey Ainsley (@ThunderbirdWPC) reported from Whickham, EnglandBeen hanging on phone to @virginmedia for 19 mins and then got cut off! Was 54 mins the other week. Do you think we have time just to sit around! Problems with tv service! Same yesterday in our NE16 area
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✾Bam Bam✾ (@GlocketCosplay) reported from Dunston, EnglandYeah great, I lose my TFT ranked after hard winning most of it because @virginmedia internet service goes down more consistently then most men.
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Richard Payne (@NuttyRichie) reported from South Shields, England@MrChrisWynn @Simon21ne @virginmedia @nowtvhelp @SkyHelpTeam I managed one week before cancelling! Sky says I have so many devices that it’s slowing the hub down, in 2019 that’s piss poor
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luke jameson (@lukejameson17) reported from Sunderland, England@virginmedia right you want to explain why my broadband is at 4mbps when there’s no “issue” in my area... hate to tell you there clearly ******* is
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ac (@andychristie999) reported from Sunderland, England@virginmedia over the last few years virgin media internet has got worse the people that work in the call centres are so abrupt and rude I’ve called approximately 10 in the last 5 months and still have a intermittent fault on my internet service !!!!
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Vicki barry (@VictoriaBarry82) reported from Sunderland, England@virginmedia hi can someone help me with my broadband
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⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England@virginmedia Worst broadband and cable provider of all time.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Keith J Hudson (@wotsithead1) reported@virginmedia utter crap.
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Yata (@Obvcop) reported@mowatb @HarisA1995 @virginmedia I think the only solution is to badger them until they send engineers out to fix it, the site is still saying no fault. They also told me to resart on the phone and I could connect with slow speeds, which worked for a bit, but after I restarted again I lost all ability to connect
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Izabela Mnich (@IzabelaMnich) reported@virginmedia Please read emails to your ceo. I spent days trying to contact Virgin to sort my problems like many other people. FB your chats phone calls emails nothing works You have no respect to your customers! For telecommunication company you don’t know much about communication!
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CorruptJenrick (@CorruptJenrick) reported@virginmedia It's simply that 0.1mb upload means we cannot work from home. Downloads never affected
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becca (@beccacscott) reported@virginmedia we live in a london terraced house and ur wifi doesn’t even reach the kitchen fix it please !
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Black Pearl 🇬🇩🇬🇧 (@RyMoVSP) reported@virginmedia is Virgin media down? My TiVo has cut... Error codes W02 & V53??
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andy (@a7powell) reported@virginmedia I’m with you.....520mbps to my router...only 110mbps coming via WiFi with a range of about 6m.....awful awful service 😢 I’ve spent 6 hours today in total trying to fix it, no compensation, no fix, only been hung up on three times...I didn’t even shout or swear...#snowflakes
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Yata (@Obvcop) reportedCome on @virginmedia your site says no faults in g67 but it's clearly down for thousands. Can you let us know what's happening
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Why (@OhGodPlsNOO) reported@itsthetube Oh you poor thing, As bad as virgin media was, i switched from sky to them and even at it's worse....is 10x better
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john liversedge (@jd64liversedge) reported@virginmedia I better not miss the grand national because of your poor service 😡