Virgin Media Outage Report in Jarrow, South Tyneside, England
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The latest reports from users having issues in Jarrow come from postal codes NE32.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Jarrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Jarrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Jarrow, South Tyneside, England
The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Blyth, Sunderland, South Shields, Gateshead, Chester-le-Street, Washington, Hebburn, Jarrow, North Shields, Wallsend, Whitley Bay and Stanley.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Blyth |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Sunderland |
Internet | |
| Sunderland |
Internet | |
| South Shields |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Jarrow, England
Latest outage, problems and issue reports in Jarrow and nearby locations:
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A. D. G. McGeorge
(@allymcgeorge) reported
from
Whitley Bay, England
@virginmedia hi... So haven't been able to get through on phone for MONTHS. your website self serve is permanently down, and now your Twitter and text aren't replying. How do we undo the last 3 months and get me where I should be?
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helen rafferty 🌹
(@justraffers) reported
from
Newcastle upon Tyne, England
@virginmedia My new sim that uv sent won't work 'network locked' can't log in account online as it's sending me a verification code to the number which now won't work. And ur shops are still shut. Please advise. As currently I have no phone access.
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grahamtebbutt
(@grahamtebbutt) reported
from
Gateshead, England
@ComradeMorden @virginmedia I’ll join you Simon in this nightmare of trying to get a connection, I’ve only just realised it isn’t just us that have a problem in NE9. It seems very intermittent
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Paddy R
(@paddyrat) reported
from
Blaydon-on-Tyne, England
@virginmedia Please help me with this. I tried webchat on your ‘help’ site but didn’t get a reply. I’d written out the whole issue. Everything is always so hard with you guys 😢😤
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Rockcliffe Files
(@RockcliffeFiles) reported
from
Whitley Bay, England
Anyone in North Tyneside struggling with @virginmedia?? Or is it just me? Keep losing signal and the TiVo box keeps rebooting. Had to abandon the National League final and now Gillian Anderson getting fruit in Room 203 of the Hilton Hotel Belstaff ...
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Graeme Hopper
(@GraemeHopper) reported
from
Gateshead, England
@virginmedia I have been on website and would like to report a fault in the street with our broadband. A number of residents have the same problem. Can you assist. Dunkeld Cl. Wardley, Gateshead, NE10 8WH
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Hells Bells 🐶
(@hellsbells610) reported
from
Gateshead, England
@virginmedia is there an issue with broadband in the Gateshead area? Mine has been off for over hour and the green light is flashing on he broadband box.
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A. D. G. McGeorge
(@allymcgeorge) reported
from
Whitley Bay, England
@virginmedia hi been on hold to change package too long, online switch hasn't been working for weeks, online chat doesn't work. It's almost like you are putting deliberate barriers up
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helen rafferty 🌹
(@justraffers) reported
from
Newcastle upon Tyne, England
Dear @virginmedia still here with a phone that won't work. Still unable to contact u as I CANNOT MAKE CALLS as THE SIM DOESN'T WORK still can't log in online as it sending the code TO A SIM THAT WON'T WORK #worstcustomerservice #virginmobilearerubbish
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Rockcliffe Files
(@RockcliffeFiles) reported
from
Whitley Bay, England
@kerouac151 @virginmedia Posh down there mind
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Chilli Vanilli
(@AdamOnCaffeine) reported
from
South Shields, England
Can anyone at @virginmedia virgin media tell me why the internet drops out every time it rains? The technicians only want to diagnose a fault on the line to the house and they never seem to be out when it's also raining. It's very frustrating.
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John Barrass
(@john_barrass) reported
from
Whitley Bay, England
@virginmedia do you have the link for checking broadband issues in my area plz. Internet is down again has been down for 4 hours.
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Rockcliffe Files
(@RockcliffeFiles) reported
from
Whitley Bay, England
@DonBaldini @virginmedia Not good enough VM, I’m paying you nearly £1000 a year for absolutely terrible service. Other providers exist ...!
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Alexandra is social distancing!! 💘
(@AlexTheNCSer) reported
from
Ponteland, England
@virginmedia how can I contact customer support please? I tried to go through the website but my phone manufacturer isn't listed there :)
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Andy Gardner
(@AndyG1508) reported
from
South Shields, England
@virginmedia Are you having problems I have no internet or tv at the moment?
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Kirsty Ferry
(@kirsty_ferry) reported
from
Blaydon-on-Tyne, England
@virginmedia hi how do i book an engineer via the app? Service status on broadband and equipment all check out. No connection to devices. Impossible to speak to someone on phone with almost an hour on hold. Can't see how to book appt online yet apparently it's possible? Thanks.
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Graeme Hopper
(@GraemeHopper) reported
from
Gateshead, England
@virginmedia Come on Virgin, give us some feedback. What's the issue with the WiFi in the NE10 8WH area. Mine seems to have gone off completely now. Loads of people in the area complaining of same issues all across social media.
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Paddy R
(@paddyrat) reported
from
Blaydon-on-Tyne, England
@nowtgoodtosay @virginmedia And every bad experience you have, they make sure the next one is worse. Like a competition!
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Rich Oliver
(@bigpapablu) reported
from
Whitley Bay, England
@garyrbarton @virginmedia Rule of thumb: hang up
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Vicki barry
(@VictoriaBarry82) reported
from
Sunderland, England
@virginmedia is there an issue with connection in Sunderland, we’ve had nothing but problems for the last 24 hours!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mick Hayes
(@MickHayes1) reported
Hi @virginmedia had a really chaotic series of phone calls yesterday from someone claiming to be from you trying to help me improve my internet. Was this you and how can they prove it? Thanks!
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Bill
(@BillNightingale) reported
@virginmedia Still no call. Bot texting me to ask if problem fixed but still had no call. Bit will take me though security for 5th round and end by saying someone will call within 4hrs.
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Aoife
(@aoife_macentee) reported
@VirginMedia_One could you look in to why Virgin Media 3 never has subtitles working? My mam's fav movie was on last night but we turned it off as she cannot follow without subtitles. They work on VM 1 and 2
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Adam
(@acrock950) reported
@virginmedia @BigIssue Trying to cancel my service with you as I am moving and cant take the service with me. Call centre staff just hang up on me or transfer me the moment they realise I'm cancelling. Terrible service
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Stephen daly
(@dales23) reported
@virginmedia please someone contact me regarding my WiFi, its bordering on the ridiculous now ,never I'm my life have I had so many problems with WiFi since joining your company its a shambles
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Goutam
(@Goutam54206511) reported
@virginmedia So why do I need to pay Virgin then? It is not one time issue, it has been for over 2 years. Virgin should have shown due diligence and duty of care to resolve the issue earlier. I appeal for compensation, waive off monthly charges for putting at this position on the critical day
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Finlay Andrew
(@Finlayandrew_) reported
Virgin media is a scam, about ready to lob this box out the back window **** sake
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Peter mcgoldrick
(@PetermcRed) reported
@AntMelvin @virginmedia Virgin media lie all the time. They're billing me for a service I cancelled on 26th October. They say they can't access my account because there is an outstanding payment. They expect me to pay for a service I'm not using.
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H E L L O I M N I K Design 🖍
(@HelloNikDesign) reported
@TimGander @virginmedia My mum is with them over near Timsbury and they've had no problems
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Chris Archer
(@Chris_Archer58) reported
@virginmedia No and to be honest I never had any issues with my old router before this super hub.