Virgin Media outages and service status in Jarrow, England

Problems in the last 24 hours in Jarrow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Jarrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Jarrow, England

The most recent Virgin Media outage reports came from the following cities: Gateshead, South Shields, Newcastle upon Tyne, Wallsend, Blyth, North Shields, Jarrow, Whitley Bay, Sunderland, Blaydon-on-Tyne, Washington, Borough of North Tyneside, Chester-le-Street, Seaham, and Bedlington.

City	Problem Type	Report Time
Gateshead	Internet	2 days ago
Gateshead	TV	2 days ago
South Shields	TV	3 days ago
Newcastle upon Tyne	Internet	3 days ago
Newcastle upon Tyne	TV	4 days ago
Wallsend	TV	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Jarrow, England

Latest outage, problems and issue reports in Jarrow and nearby locations:

• 
  Craig Smart 💙 (@CraigSmartUN) reported 3 minutes ago from Gateshead, England

  @virginmedia trying to set up online account ready for install on Wednesday, verification email expired. Clicking send new email but no email is being sent so can’t verify email. Please help!

• 
  Sam (@purplelime) reported 7 minutes ago from South Shields, England

  @virginmedia Yes, it’s the email address that Virgin gave them for setting up the o2 mobile account. I spoke to o2 this morning and they’re having trouble changing it or even sending a text to us for security purposes to the number we are porting because that is now inactive.

• 
  Stu (@tenchylad) reported 8 minutes ago from Sunderland, England

  @virginmedia why is your self service so poor please. Unable to resolve the fault that I have on my service for 2 days now. No one to speak to and the website is abhorrent in terms of customer experience and engagement. Endless loop of bad requests within the servers you use too

• 
  Bob Scott (@scotty8461) reported 13 minutes ago from Shiremoor, England

  @virginmedia wifi speed is disgustingly slow in NE 27

• 
  Paul Jukes A874036 (@UnicornRunning) reported 16 minutes ago from South Shields, England

  @virginmedia This appears to be a known issue on your forums (phantom calls) but we refuse to be charged for the visit. Also waiting for a WhatsApp for over an hour because the direct debit still has his late wife's name on account after 7+ years, & we can't change it online (same acc no.).

• 
  Andrew Morris💙 (@Andymorris74) reported 22 minutes ago from Mitford, England

  @virginmedia Your whole system is down! No access to telephone No access to broadband No access to website No access to status checker What’s going on???

• 
  Scott Noble (@ScottN1504) reported 24 minutes ago from Newcastle upon Tyne, England

  Has anyone ever sent anything back to virgin media before? Need some help if possible

• 
  Paul Corney (@Corney77) reported 30 minutes ago from Choppington, England

  @virginmedia disgusting customer service once again. No manage to take a call to help fix another problem with our service. Can someone please contact me to help

• 
  Edan Kidd (@KiddEdan) reported 32 minutes ago from Whitley Bay, England

  @virginmedia two nights in a row the internet goes down, yous are a bag of shite

• 
  claire🐱🐾🐾 (@clairekitty12) reported 35 minutes ago from Gateshead, England

  @virginmedia I did the online thing before contacting u it says needs a tech . But it doesnt it needs your outage fixed .

• 
  Steph. (@stephwales_) reported 35 minutes ago from Gateshead, England

  1 whole week without any @virginmedia, months of signal issues. Engineer has gone out of his way but having to continually wait. Hopefully the engineer booked for tomorrow turns up and replaces my now faulty equipment.

• 
  Steve Dey (@Stevedey) reported 39 minutes ago from Newburn, England

  @GingesLife @virginmedia Honestly mate it’s a joke! Just paid the bill yesterday and now the cheeky buggers can’t even provide the service they charge us so much for.

• 
  Phil Robinson (@Ne31phil) reported 41 minutes ago from Hebburn, England

  @virginmedia please advise Reduced mobile signal in the NE31 area. The signals were fine until a couple of months ago. previously had 4g I now mainly get E or sometimes 3G this is an issue due to my elderly mother-in-law being in hospital and now very poor signal in their home

• 
  Steph. (@stephwales_) reported 43 minutes ago from Gateshead, England

  @virginmedia everything else is working except kids channels 712 to 717, W02 error. No other channel issues or broadband, done all the standard resets, unplugged at mains etc. Do I need to call to have this resolved? TV guide just says 'to be announced' Everything else is fine.

• 
  Nic Johnston 🇺🇦🌻 (@Nicola_Johnston) reported 44 minutes ago from Mitford, England

  @virginmedia come on. You just have a good idea from the outage earlier today how long this is going to take. I’m trying to WFH with Covid. @bt_uk how long does it take to switch providers?

• 
  EmSatch (@EmSatch) reported 52 minutes ago from South Shields, England

  @virginmedia Continual issues with the credit agreement email not arriving (and yes I checked junk!) It took a webchat and 3 calls to get anywhere near resolving this. Had my dad in his 70s in tears at the stress. I do have to say after almost 2hrs on the phone today we finally 1/

• 
  Robby #CelebrateNeighbours (@RobbyRSSRobot) reported 52 minutes ago from Newcastle upon Tyne, England

  @virginmedia Any idea when my service will be back? Hub is flashing green. I'm working from home so need it urgently.

• 
  liam sholder (@liamsholder91) reported 54 minutes ago from Newcastle upon Tyne, England

  @virginmedia can you help me please everytime I try to log in the virgin media app on my mobile account it's logs me off all the time why ?

• 
  Karl Ward (@Look_North) reported 57 minutes ago from Whitley Bay, England

  @virginmedia I dread clicking that link. I fear being sucked down the rabbit hole of Ai customer service bots where I eventually give up until I'm exasperated by the next monthly bill increase.

• 
  Steph. (@stephwales_) reported 58 minutes ago from Gateshead, England

  @virginmedia 2 technicians over a week period, 4 visits. TV back on but Internet on and off now. Will be ringing Sky tomorrow and also your cancellation team. Clearly this is my service from now on.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hind (@Han__1D) reported 9 minutes ago

  @virginmedia is there an outage in NE1?

• 
  Gary Polley (@Gary_Polley) reported 10 minutes ago

  @virginmedia who can I talk to about the poor WiFi range in my flat? It barely gets past the room the broadband is installed in.

• 
  graeme hayden (@gullyh) reported 10 minutes ago

  @griptmedia @Ben_Scallan Ben = common sense . Every single NGO should be shut down along with RTE and virgin media

• 
  Jambo (@The_real_Jambo_) reported 13 minutes ago

  @virginmedia I've been trying to contact you for 6 days. 6 ******* days with no TV, tonight Scotland play in the world cup, my family and I cant watch the game because I haven't had TV for 6 ******* days. Unable to book an engineer visit as you **** app keeps telling me to...

• 
  Mr H (@silestanix) reported 19 minutes ago

  @O2 @virginmedia not a fan of doing this but o2, you guys have made a holiday in the USA as difficult as possible. After many conversations with advisors on the chat I STILL CANNOT Make calls back to the UK from here in the USA. I'm a volt customer but will rethink this...

• 
  2WB (@2WB10) reported 25 minutes ago

  @gblondon1 @skytv @virginmedia You’ll come to regret it. They’re great when joining and setting up but if you have a problem be prepared for a lot of frustration and time wasting. They’re absolutely horrendous for customer service. I was lied to, transfered to dead lines, put on hold without coming back etc.

• 
  Arron Clinkscales (@Clinkyboy67) reported 25 minutes ago

  @virginmedia Brilliant what a service ! Meanwhile no internet , no TV , no nothing and my wife's business hasn't stop ! REALLY

• 
  Sally Briars (@SallyBriars) reported 25 minutes ago

  @virginmedia I already have, multiple times and it says nothing is wrong, no issues in my area! I want to book an engineer but the website keeps sending me in circles!

• 
  harley ˶ᵔ ᵕ ᵔ˶ (@whisperwoIf) reported 29 minutes ago

  my wifi and tv have been down all day, i hope virgin media explodes

• 
  Buca Bertie. De 🦓 🫶 (@_Flirtram_) reported 32 minutes ago

  @gblondon1 @skytv @virginmedia Virgin are absolutely shocking. Forced into using them and believe me there is no comparison. Prepare for frustration and abysmal customer no service