Virgin Media Outage Report in Jarrow, South Tyneside, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Jarrow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Jarrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (15%)
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Total Blackout (10%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Jarrow, South Tyneside, England
The most recent Virgin Media outage reports came from the following cities: Gateshead, South Shields, Newcastle upon Tyne, Sunderland, North Shields, Wallsend, Whitley Bay, Hebburn, Jarrow, Bedlington and Washington.
City | Problem Type | Report Time |
---|---|---|
Gateshead | Internet | |
South Shields | Wi-fi | |
Gateshead | Total Blackout | |
Newcastle upon Tyne | Total Blackout | |
Sunderland | Total Blackout | |
Newcastle upon Tyne | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Jarrow, England
Latest outage, problems and issue reports in Jarrow and nearby locations:
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liam sholder
(@liamsholder91) reported
from
Newcastle upon Tyne, England
Ain't happy with @virginmedia cancelled the TV months ago and yous are still charging me for it only just noticed just checking on the bill online now this isn't the first its the second wtf man really i have phone and broadband I'm want out keep the money you've taken 🤬
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Gareth Miller 🇺🇦
(@geemiller71) reported
from
South Shields, England
@virginmedia broadband down??? Ne34????
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Bob Scott
(@scotty8461) reported
from
Shiremoor, England
@virginmedia disgusting slow speeds AGAIN in NE27 Cant wait for my contract end
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Hilly Marshall
(@hylt64) reported
from
Newcastle upon Tyne, England
@virginmedia The issue is I’m trying to cancel my services but I see how you keep customers as nobody will answer the phone to do this hence the reason nobody can leave I’ve now been on hold 1hr 14mins which is totally unacceptable
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Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Pete Irving
(@ZicoPete) reported
from
Sunderland, England
On hold with @virginmedia for 20 minutes then they decided to cut my call.. great service. 👍
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David
(@Dave_is_Elvis) reported
from
Boldon Colliery, England
@virginmedia checked your outage tracker and says all services good on the area. Been without internet for nearly an hour. What is going on?
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Pete Irving
(@ZicoPete) reported
from
Sunderland, England
@virginmedia No, tried 3 times on hold for 20 minutes then cut off by agents without saying a word. After checking other responses I can see this has been the issue either other customers.
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W. W. L. D. ? He'd stay at home.
(@RobLow_7) reported
from
Sacriston, England
@OffMyNoodles @virginmedia Many years ago, the way @virginmedia treated me, I vowed never to have anything to do with them from that day. Never have done, never will do.
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Real Gaz on a proper bike #fbpe
(@gazza_d) reported
from
South Shields, England
@_MMaritima @virginmedia Wired speed test would be to isolate between a wireless problem or the connection in. Router might be shielded which would kill signal. Make sure other electronics aren't too close. I can ruin my wireless if I put router on top of my TiVo box
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Alvin TX Fernandez
(@allymcgeorge) reported
from
Whitley Bay, England
@virginmedia hi I need to cancel an engineer appointment but clearly you've made this difficult to do. Any thoughts?
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@virginmedia Dont wanna air my business over a feed. Asvised phone we got was outa stock. Faulty phone . Was gonna exchange bit out of stock.i had to cancel contract then take a new one out. But send phone back but wife hasnt a spare???
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Phil Robinson
(@Ne31phil) reported
from
Hebburn, England
@virginmedia please advise Reduced mobile signal in the NE31 area. The signals were fine until a couple of months ago. previously had 4g I now mainly get E or sometimes 3G this is an issue due to my elderly mother-in-law being in hospital and now very poor signal in their home
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EmSatch
(@EmSatch) reported
from
South Shields, England
@virginmedia Continual issues with the credit agreement email not arriving (and yes I checked junk!) It took a webchat and 3 calls to get anywhere near resolving this. Had my dad in his 70s in tears at the stress. I do have to say after almost 2hrs on the phone today we finally 1/
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Steph.
(@stephwales_) reported
from
Gateshead, England
@virginmedia everything else is working except kids channels 712 to 717, W02 error. No other channel issues or broadband, done all the standard resets, unplugged at mains etc. Do I need to call to have this resolved? TV guide just says 'to be announced' Everything else is fine.
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🇺🇦liam sholder #ISTANDWITHUKRAINE🇺🇦
(@liamsholder91) reported
from
Newcastle upon Tyne, England
@virginmedia why is my internet not working ne4 8qh please sort it 🙏
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Steph.
(@stephwales_) reported
from
Gateshead, England
1 whole week without any @virginmedia, months of signal issues. Engineer has gone out of his way but having to continually wait. Hopefully the engineer booked for tomorrow turns up and replaces my now faulty equipment.
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@virginmedia Horrific customer service
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Real Gaz on a proper bike #fbpe
(@gazza_d) reported
from
South Shields, England
@_MMaritima @virginmedia I'd say that needs an engineer visit then at least. Probably either a bad connection or a flakey modem. Phone and log it every time it goes off.
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The Geordie Villan
(@geordievillan1) reported
from
South Shields, England
3rd dayin a row on hold to @virginmedia to cancel my TV package and again its over 45mins no answer. Shocking customer service like.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Willis
(@MrCrypto_90) reported
@virginmedia @PetayPanMoFo Shouldn't the damage to his property be your first concern!!
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Leeds6
(@Ls6Leeds6) reported
@virginmedia @jbwb2020 My bband has been down for over 24 hrs. I was toldit would be back at 0900 today. It was not and at 0900 I was told it would be today at 1300. It is not back and I have been now told it will be tomorrow. I dont trust what Iam being told and noone will escalate it. Help
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Gemma Cooper
(@x_GemGem) reported
@virginmedia Just says issues with broadband and TV, but no more information on what. Do you have more info at all? Just wondering if it’s a quick fix or there’s damage/infostruc issues
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jbbenjamin.sol #IStandWithRayFisher 🔜
(@jbwb2020) reported
@virginmedia @TalkTalk Can you provide 1gbps or close to it for CV10 8QQ. Been 5 years with these jokers at @virginmedia who can't even get may account set up at the correct address and in doing so are messing with my credit record? Is your customer service still as bad as this? No? Switch?
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Bobby
(@bangbobbybang) reported
@DrHoenderkamp @virginmedia @SkyMediaUK Virgin customer service truly are atrocious. Fast fibre but horrendous trying to get something sorted.
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Leeds6
(@Ls6Leeds6) reported
@virginmedia @tweetingquiche Ls6 has been down 36hrs and I am being given a runaround by your South African office. 1 hour…….
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Ceinwen Bran - Mindfulness, Hypnotherapy & Piano
(@Ceinwenbran) reported
@virginmedia Your chat is dire. Yodel apparently just dumped something from you at hour property. I have just arrived home and nothing is there. We did not order anything and you refuse to help!
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Rifat Asghar-Hussain
(@reeyah1) reported
@virginmedia been on phone for hours. Your customer service is awful. We are a pharmacy and this is hugely impacting us today!
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Stephen tyler
(@Ste_wheels) reported
@virginmedia No I have just cancelled my entire services with you! Rude customer service
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Nams
(@PookieApk) reported
@virginmedia I have made several attempts to complain about poor customer service and cancelled my accounts. Need a response asap as I am now being charged for an account that was never activated. Complaints to customer services have remained unanswered. #reporttoOfcom