Virgin Media Outage Report in North Shields, Borough of North Tyneside, England
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The latest reports from users having issues in North Shields come from postal codes NE29.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in North Shields, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near North Shields, Borough of North Tyneside, England
The most recent Virgin Media outage reports came from the following cities: Whitley Bay, Bedlington, Sunderland, Newcastle upon Tyne, Gateshead, Chester-le-Street, Wallsend, North Shields, South Shields, Borough of North Tyneside and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Whitley Bay |
Wi-fi | |
| Bedlington |
TV | |
| Sunderland |
Internet | |
| Sunderland |
TV | |
| Newcastle upon Tyne |
Internet | |
| Sunderland |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near North Shields, England
Latest outage, problems and issue reports in North Shields and nearby locations:
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chefstevennorman
(@chefstevennorm1) reported
from
Gateshead, England
@virginmedia your wifi is down again
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John Barrass
(@john_barrass) reported
from
Whitley Bay, England
@virginmedia do you have the link for checking broadband issues in my area plz. Internet is down again has been down for 4 hours.
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Vicki barry
(@VictoriaBarry82) reported
from
Sunderland, England
@virginmedia is there an issue with connection in Sunderland, we’ve had nothing but problems for the last 24 hours!!
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Rich Oliver
(@bigpapablu) reported
from
Whitley Bay, England
@garyrbarton @virginmedia Rule of thumb: hang up
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helen rafferty 🌹
(@justraffers) reported
from
Newcastle upon Tyne, England
For the umpteenth time this week @virginmedia WiFi has cut out. This time 15 mins before end of film. Apparently no service issues in my area 🙄 #virginmediasucks
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Jayne Cook
(@jayneecook) reported
from
Whitley Bay, England
@virginmedia have had awful connection today and yesterday for the 3rd time in as many weeks. Impossible to work from home - it’s actually embarrassing for me.
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lee major
(@MajorManor) reported
from
Newcastle upon Tyne, England
@virginmedia Got no Wi-Fi Have you got a problem with your Wi-Fi in NE15 Newcastle upon Tyne it is on and off and up and down more than a prostitutes knickers
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alice✨
(@alicen0rt0n) reported
from
Washington, England
please @virginmedia i have a deadline tomorrow don’t go down on me now 😭😭😭😭
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Paddy R
(@paddyrat) reported
from
Blaydon-on-Tyne, England
Today’s world-beating abysmal customer service is provided by... @virginmedia for the second time this week! 👏🏼👏🏼
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Howard Walker
(@1HowardWalker) reported
from
Walker Gate, England
Broadband from @virginmedia down in NE7 area
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Helen Freeman
(@HelenWFreeman) reported
from
Whitley Bay, England
@virginmedia what’s the crack with the horrendous service for the internet today, every 10 minutes rebooting the router
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helen rafferty 🌹
(@justraffers) reported
from
Newcastle upon Tyne, England
Still not back on @virginmedia any ideas when service will resume
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Peter stephenson
(@Peterst06328885) reported
from
Walker Gate, England
@virginmedia i cannot get to contact anyone as i cannot remember what my original email and password was ,so i cannot log in to my virgin media app ,i have two different virgin sets but both hand sets are not working properly ,i have changed batteries but still have issues
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Jake Fossey
(@fossdog_) reported
from
Stanley, England
@virginmedia Netflix & amazon is not working on my virgin box
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laura
(@mygirlsmyworldx) reported
from
Newburn, England
@paul85uk @LivelyLot @virginmedia My wifi connection with Sky has been very hit and miss but the Sky Customer service is brilliant and prices are much better
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Gilbert Corrales
(@samiq) reported
from
Gateshead, England
So not only I don’t have internet on @virginmedia but the site to check my account is also down and doesn’t allow me to sign in. Customer Center only starts working at 8am 😔
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StuT
(@tenchylad) reported
from
Sunderland, England
Hi @virginmedia spent almost 4 hours on live chat today to get a simple problem resolved and still didnt get resolved , very poor service @skytv or @TalkTalk are you in need of a new customer please.
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Christopher Walton
(@wal_tastic) reported
from
Wallsend, England
@virginmedia why is it again my WiFi not working but my current status saying everything if fine!
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Andy Gardner
(@AndyG1508) reported
from
South Shields, England
@virginmedia Are you having problems I have no internet or tv at the moment?
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Robert Richardson
(@Rob259) reported
from
Whitley Bay, England
@virginmedia how come we can have WiFi on a fcking plane these days, but I can’t go upstairs to my bathroom n keep a signal !!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Spgt
(@PennyArcade10) reported
@virginmedia Stay connected? I disconnect 5/6 times daily. No reason. Raised complaint, 4 failed contacts later I called Liberty Global. Engineer changed hub. Still the same. About 6 weeks later a letter came. Complaint would close if I didn't contact them by... 10 days ago. Please help.
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KirstenA
(@KirstenClareA) reported
@virginmedia Hi. I have complained several times over 3 months. Phone/official complaint/chat.Someone here called Gareth told me to email him.He suddenly stopped replying & my TV is still not cancelled & you are still charging me. I am sick & registered disabled & asked repeatedly for help.
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Adil
(@leftizzle) reported
Not sure why @virginmedia haven’t updated their Twitter to acknowledge there is an issue with their internet/phone service. They seem to be giving everyone who messages them the run around and I’m reading the same complaints of being cut off by customer services all over twitter
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CountryOfWales
(@WalesCountry) reported
@virginmedia what is the best way to get through to your customer services? We gave waited 2 hours and the call dropped. Ive tried messaging too but no reply. Thanks
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Sarah Wilkinson
(@SessaSarah) reported
Hour and an half on hold with @virginmedia to sort moving home passed from one dept to another and then asked to hold for a ‘wee second’.....that was half an hour ago. @SkyUK here I come....if I can ever get through to cancel of course
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Eb
(@Ebb1) reported
@virginmedia Text is useless tried it before it doesn't work. I want a direct line telephone number and the name of teh compalints manager who I can speak to. Customer service is uselss they put you on hold and then cut you off, The text is even worse-they ask me to compromise my security det
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Phil King
(@LittleToRelate) reported
@uk_domain_names Possibly, tho' all broadband providers apart from Virgin Media use the Openreach local network, and this is the bit that is most likely to fail (cables particularly). Reckon on an outage of around 24 hours per year on average (but could be days). So mobile backup could be better.
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Fin
(@danfin0968) reported
@virginmedia Awful taken an hour to.finally send you a tweet
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jollybaker1
(@SteveSteveu35) reported
@virginmedia Well they never replied to me so good luck 👍
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Rich
(@rhuds81) reported
So my @virginmedia Internet is STILL slow so I call them.. just been waiting the 23mins for them to answer. Guess Covid meaning lots of calls 👏👍