Virgin Media Outage Report in Ripon, North Yorkshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ripon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ripon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Ripon, North Yorkshire, England
The most recent Virgin Media outage reports came from the following cities: Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Harrogate |
Internet | |
| Harrogate |
Total Blackout | |
| Harrogate |
Internet | |
| Harrogate |
Total Blackout | |
| Harrogate |
TV | |
| Harrogate |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Ripon, England
Latest outage, problems and issue reports in Ripon and nearby locations:
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Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia They came back at 10pm ish. Was there a National outage?
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Stu Annakin
(@SAnnakin16) reported
from
Harrogate, England
@virginmedia I’m trying to cut off services at my late fathers house, But your customer service team and bereavement team won’t let me do it? This is because I didn’t have the direct debit date to hand to pass security?
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Rawcomme
(@rawcomme) reported
from
Harrogate, England
@virginmedia Still not working I hope your going to give some compensation as @skytv is looking more and more attractive
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Nicholaus Lamming
(@sneakybutcha) reported
from
Harrogate, England
@MrNickKnowles @virginmedia The main problem is that everything is scripted these days (as well as outsourced) so any comment or problem that is ‘off script’ completely knackers the workflow. Whatever happened to the ‘human’ touch eh?
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Stu Annakin
(@SAnnakin16) reported
from
Killinghall, England
@virginmedia customer service absolutely diabolical.
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Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia It wasn’t the TV GO app it was everything, broadband etc. Seemed you had a National outage?
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Lord North
(@LordNorth) reported
from
Harrogate, England
@virginmedia Hi, just signed up for your tv service and it doesn’t work. Your colleague on the phone helpfully arranged a technician but didn’t mention the £25 charge you’ve sneaked onto the text message. Do all new customers suffer this?
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Tony Preston
(@tapreston) reported
from
Harrogate, England
@virginmedia Hi - can you help as I'm confused? I'm paying £53.50 for M350 broadband with prices rising in March. Looked on your website today and it says M350 is £38.99.
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Elle Beesley DipM CMktr ACIM
(@ellebeesley) reported
from
Harrogate, England
@virginmedia Our internet connection is intermittent (currently off) and has been rubbish for two weeks despite resetting the router on a daily basis. All the automated sequences tell me the problem is solved. It isn’t.
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Elle Beesley DipM CMktr ACIM
(@ellebeesley) reported
from
Harrogate, England
While I appreciate the use of chat bots and automated sequences, it’s not solving my problem @virginmedia. How do I get to speak to an actual person???
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Dave Martin
(@DaveyBest) reported
from
Harrogate, England
@virginmedia any issues in the HG2 are for broadband? I know there have been but was meant to have been resolved by today. Thanks
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Emma Baron
(@emmabaroncheese) reported
from
Harrogate, England
@virginmedia broadband down in HG1, how long is it down for?
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Tony Preston
(@tapreston) reported
from
Harrogate, England
@virginmedia I've spoken to someone and they are getting an engineer to call me as the issue can't be resolved over the phone
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James Wall
(@JamesWall67) reported
from
Harrogate, England
@virginmedia Morning! Any chance of providing the service that we all pay for today?
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Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia having some problems? All devices in the house unable to access Internet, can’t resolve web sites, no streaming etc
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Tony Preston
(@tapreston) reported
from
Harrogate, England
@virginmedia Hi - Are there any Mobile network issues in North Yorkshire (Harrogate) - no 3 or 4 G and can't make /receive calls?
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Elle Beesley DipM CMktr ACIM
(@ellebeesley) reported
from
Harrogate, England
@virginmedia He couldn’t find any problems in the house but is checking the network to see if there have been any issues in the area.
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Tim Gambrill
(@TimGambrill) reported
from
Harrogate, England
@virginmedia my wifi has been down since Friday and i cant get through
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Carla Wilson
(@Carla4986) reported
from
Ripon, England
@virginmedia no broadband since last Thursday, can’t get through to your customer service. Engineer came last week as we’ve struggled with your service for months, he put a new hub in and guess what.... it worked for a day! Now waiting for another engineer to come. Not happy 😡
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B.W.Shaw Playboy 💙💛
(@dalesman1000) reported
from
Harrogate, England
@virginmedia Hi. I am due to have broadband disconnected today following me giving 30 days notice to cancel on the 26th of June. I've had no confirmation of this other than texts trying to get me to stay. Can someone come back to me and confirm please?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shari ✨💙
(@Sharichantel) reported
@Ontariofella @virginmedia it's probably different as I'm in the UK, never heard of anyone getting a voucher for years of service?! most of us change companies every 18/24 months as you get a cheaper deal being new
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Sharon shuttlewood
(@Sharonshutt) reported
@virginmedia We have had an engineer out over a month ago, who was no help, he just said the speed is fine in the hub room . My son has always used his PlayStation 3 metres away but now can’t.
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Jake Bass
(@JakeBassUK) reported
@virginmedia Yes I know the number. After hours of waiting, I sometimes finally get through, then your staff just put the phone down when they realise they can’t persuade me to stay. Same on the online chat and the text service. Let me guess, you won’t receive my cancellation letter either.
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proton
(@i2bobby) reported
@virginmedia Really thank you so much for the respond, I don't believe in miracles, I asked already my/our problem will be ignored anyway, nothing gonna change, we will be talking around and around and landing on termination, cancellation rules, where human understanding is finishing.
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debbie winfield
(@debbie_winfield) reported
@virginmedia And that’s what I’ve done. Several times and we keep being fobbed off! It’s appalling in this day and age. I’ve also had calls abruptly hung up by customer service agents.
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Ruth Waller
(@ruth_100) reported
@virginmedia are there any ongoing issues in the nr31 area for mobile phone coverage? My dad has barely had access to any signal for the last week now. Any advice you can offer?
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Kirren Rathor
(@LilLadyKirren) reported
Absolutely disgusted with your service @virginmedia awful lack of communication terrible customer service and being passed on numerous times -
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Mohammed Adam
(@ma_adam_) reported
@Adam20714793 @virginmedia Hey @virginmedia, please fix your terrible service!
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Larah Yearwood
(@larahyearwood) reported
@virginmedia We’ve called them multiple times and it’s the same response every time: there’s a problem in your area. We know there’s a problem in the area, how about you go and fix it?! So frustrating! A week it’s been going on for, how is this acceptable?!
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Mike Freedman
(@thewordthatcuts) reported
No manager called me and then I received an email on 14/3 saying that "following our chat" @VirginMedia were going to resolve my complaint with a credit of £24 that I had agreed to, even though nobody called me, there was no chat, and I never agreed to anything. /4