Virgin Media Outage Report in Ripon, North Yorkshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ripon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ripon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Ripon, North Yorkshire, England
The most recent Virgin Media outage reports came from the following cities: Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Harrogate |
Internet | |
| Harrogate |
Internet | |
| Harrogate |
Phone | |
| Harrogate |
Internet | |
| Harrogate |
Total Blackout | |
| Harrogate |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Ripon, England
Latest outage, problems and issue reports in Ripon and nearby locations:
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Julian Monaghan DLG
(@J_Monaghan_DLG) reported
from
Harrogate, England
Just seen the @virginmedia “stay connected” ad on TV If only. I have been trying to get them to supply me a stable broadband for the last month You hang on an hour+ to get to speak to customer services they tell you nothing wrong Get real and provide the service I am paying for
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Emma Baron
(@emmabaroncheese) reported
from
Harrogate, England
@virginmedia broadband down in HG1, how long is it down for?
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Chris Martin FRGS
(@safaribrit) reported
from
Kirkby Malzeard, England
@virginmedia 1 hour and 42 minutes queueing for a help desk operator to take a call from an 87 year old “shielding” old lady who can’t set up her self install box. Absolutely shoddy customer service. You should be ashamed.
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Tony Preston
(@tapreston) reported
from
Harrogate, England
@virginmedia Hi - can you help as I'm confused? I'm paying £53.50 for M350 broadband with prices rising in March. Looked on your website today and it says M350 is £38.99.
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Emma Baron
(@emmabaroncheese) reported
from
Harrogate, England
@virginmedia are services down in HG1?
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Tim Gambrill
(@TimGambrill) reported
from
Harrogate, England
@virginmedia my wifi has been down since Friday and i cant get through
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Dave Martin
(@DaveyBest) reported
from
Harrogate, England
@virginmedia any issues in the HG2 are for broadband? I know there have been but was meant to have been resolved by today. Thanks
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David McCormick
(@DavidTMcCormick) reported
from
Harrogate, England
Thanks @virginmedia on hold for 1 hour and 4 minutes, finally someone answers abs immediately hangs up. You did this to me in March. Been a customer for over 15 years, not for much longer. Appalling customer service
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Julian Monaghan DLG
(@J_Monaghan_DLG) reported
from
Harrogate, England
Hi @virginmedia can you tell me why you have kept me waiting on the phone for nearly 2 hours to get Customer services to deal with my complaint re lack of a proper service over the last 4 months? Still hanging on!!
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Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia having some problems? All devices in the house unable to access Internet, can’t resolve web sites, no streaming etc
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Tony Preston
(@tapreston) reported
from
Harrogate, England
@virginmedia I've spoken to someone and they are getting an engineer to call me as the issue can't be resolved over the phone
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Carla Wilson
(@Carla4986) reported
from
Ripon, England
@virginmedia no broadband since last Thursday, can’t get through to your customer service. Engineer came last week as we’ve struggled with your service for months, he put a new hub in and guess what.... it worked for a day! Now waiting for another engineer to come. Not happy 😡
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Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia They came back at 10pm ish. Was there a National outage?
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Elle Beesley DipM CMktr ACIM
(@ellebeesley) reported
from
Harrogate, England
@virginmedia Our internet connection is intermittent (currently off) and has been rubbish for two weeks despite resetting the router on a daily basis. All the automated sequences tell me the problem is solved. It isn’t.
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Rawcomme
(@rawcomme) reported
from
Harrogate, England
@virginmedia Still not working I hope your going to give some compensation as @skytv is looking more and more attractive
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Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia It wasn’t the TV GO app it was everything, broadband etc. Seemed you had a National outage?
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Elle Beesley DipM CMktr ACIM
(@ellebeesley) reported
from
Harrogate, England
While I appreciate the use of chat bots and automated sequences, it’s not solving my problem @virginmedia. How do I get to speak to an actual person???
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Nicholaus Lamming
(@sneakybutcha) reported
from
Harrogate, England
@MrNickKnowles @virginmedia The main problem is that everything is scripted these days (as well as outsourced) so any comment or problem that is ‘off script’ completely knackers the workflow. Whatever happened to the ‘human’ touch eh?
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Elle Beesley DipM CMktr ACIM
(@ellebeesley) reported
from
Harrogate, England
@virginmedia He couldn’t find any problems in the house but is checking the network to see if there have been any issues in the area.
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Tony Preston
(@tapreston) reported
from
Harrogate, England
@virginmedia Hi - Are there any Mobile network issues in North Yorkshire (Harrogate) - no 3 or 4 G and can't make /receive calls?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jack
(@Jack173_) reported
@virginmedia Yes spoke to them and they said I should buy a signal extender which would cost me £40 or I could apply for the pod thing you do which is still going to cost me more money. I don’t see why I should pay more money for the signal to reach upstairs. My house isn’t huge
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The Keady witch 💙
(@katnav01) reported
@virginmedia Not at the moment. I accessed my Hub 3 settings online and the diagnostic tool indicated that there was a WiFi issue. I had to reboot the hub last night and re enter WiFi passwords on some of my devices too.
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Haley Morrison
(@haleyhaych) reported
I can be in the middle of a meeting and silence my @virginmedia broadband will just disconnect whenever it feels like! It is the most inconvenient service ever.
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Danny Marshall
(@DgMarshx) reported
@Haribowkid @virginmedia @ShivFPS Thanks a lot for your reply. I recently moved into new house so 4 months into 18 month contract so it will cost a fortune to leave. The packet loss has been horrific right from the start and seems to be getting worse. BT was so much better I never got packet loss. So annoying
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Linsey Gilmour
(@Linz1979) reported
@virginmedia @TheFifthDoctor This is every day, not just today. Used to be great and now it is unreliable and slow.
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Bex Maxwell
(@BexMaxwell) reported
@virginmedia Exactly as I said above....no way to complain. My hub needs to be moved no one will help or take responsibility. Passed between tech and cancellations...I just want someone to help
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Adrian Fletcher
(@adrianffletcher) reported
@vmbusiness I had heard rumours of the legendary customer service from virgin media but now I am going through the experience myself I am still astounded at how an organisation can get to be so legendarily bad at customer service.
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Dreams Sew True
(@DreamsSewTrue) reported
@virginmedia It’s not just this morning though is it! Your service is terrible! I’ve lost count of the amount of times we’ve lost service/connection. You’re meant to be the fast broadband but I’m yet to see that!
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tash
(@tashjxn) reported
@virginmedia hi, it seems to working fine now - internet access came back around 9:30 ish and since then I haven’t experienced any further problems 🤞🏻
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Jim Connell
(@Jimzagooner) reported
@virginmedia Dear @virginmedia .Have called many times and spoken to many people. Spent hours on phone on hold to many depts. Fact-i moved on 12th Feb and notified you & received Confirmation on 13th Deb. Fact-Still have no services installed at new address. Fact-TERRIBLE service continues.