Virgin Media Outage Report in Ripon, North Yorkshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ripon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ripon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Ripon, North Yorkshire, England
The most recent Virgin Media outage reports came from the following cities: Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Harrogate |
Internet | |
| Harrogate |
Total Blackout | |
| Harrogate |
Internet | |
| Harrogate |
Total Blackout | |
| Harrogate |
TV | |
| Harrogate |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ripon, England
Latest outage, problems and issue reports in Ripon and nearby locations:
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Julian Monaghan DLG
(@J_Monaghan_DLG) reported
from
Harrogate, England
Hi @virginmedia can you tell me why you have kept me waiting on the phone for nearly 2 hours to get Customer services to deal with my complaint re lack of a proper service over the last 4 months? Still hanging on!!
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Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia They came back at 10pm ish. Was there a National outage?
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Dave Martin
(@DaveyBest) reported
from
Harrogate, England
@virginmedia any issues in the HG2 are for broadband? I know there have been but was meant to have been resolved by today. Thanks
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Carla Wilson
(@Carla4986) reported
from
Ripon, England
@virginmedia no broadband since last Thursday, can’t get through to your customer service. Engineer came last week as we’ve struggled with your service for months, he put a new hub in and guess what.... it worked for a day! Now waiting for another engineer to come. Not happy 😡
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Tony Preston
(@tapreston) reported
from
Harrogate, England
@virginmedia Hi - can you help as I'm confused? I'm paying £53.50 for M350 broadband with prices rising in March. Looked on your website today and it says M350 is £38.99.
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Emma Baron
(@emmabaroncheese) reported
from
Harrogate, England
@virginmedia are services down in HG1?
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Chris Martin FRGS
(@safaribrit) reported
from
Kirkby Malzeard, England
@virginmedia 1 hour and 42 minutes queueing for a help desk operator to take a call from an 87 year old “shielding” old lady who can’t set up her self install box. Absolutely shoddy customer service. You should be ashamed.
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Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia having some problems? All devices in the house unable to access Internet, can’t resolve web sites, no streaming etc
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Elle Beesley DipM CMktr ACIM
(@ellebeesley) reported
from
Harrogate, England
While I appreciate the use of chat bots and automated sequences, it’s not solving my problem @virginmedia. How do I get to speak to an actual person???
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Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia It wasn’t the TV GO app it was everything, broadband etc. Seemed you had a National outage?
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David McCormick
(@DavidTMcCormick) reported
from
Harrogate, England
Thanks @virginmedia on hold for 1 hour and 4 minutes, finally someone answers abs immediately hangs up. You did this to me in March. Been a customer for over 15 years, not for much longer. Appalling customer service
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Julian Monaghan DLG
(@J_Monaghan_DLG) reported
from
Harrogate, England
Just seen the @virginmedia “stay connected” ad on TV If only. I have been trying to get them to supply me a stable broadband for the last month You hang on an hour+ to get to speak to customer services they tell you nothing wrong Get real and provide the service I am paying for
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Elle Beesley DipM CMktr ACIM
(@ellebeesley) reported
from
Harrogate, England
@virginmedia Our internet connection is intermittent (currently off) and has been rubbish for two weeks despite resetting the router on a daily basis. All the automated sequences tell me the problem is solved. It isn’t.
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Emma Baron
(@emmabaroncheese) reported
from
Harrogate, England
@virginmedia broadband down in HG1, how long is it down for?
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Nicholaus Lamming
(@sneakybutcha) reported
from
Harrogate, England
@MrNickKnowles @virginmedia The main problem is that everything is scripted these days (as well as outsourced) so any comment or problem that is ‘off script’ completely knackers the workflow. Whatever happened to the ‘human’ touch eh?
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Rawcomme
(@rawcomme) reported
from
Harrogate, England
@virginmedia Still not working I hope your going to give some compensation as @skytv is looking more and more attractive
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Tim Gambrill
(@TimGambrill) reported
from
Harrogate, England
@virginmedia my wifi has been down since Friday and i cant get through
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Elle Beesley DipM CMktr ACIM
(@ellebeesley) reported
from
Harrogate, England
@virginmedia He couldn’t find any problems in the house but is checking the network to see if there have been any issues in the area.
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Tony Preston
(@tapreston) reported
from
Harrogate, England
@virginmedia Hi - Are there any Mobile network issues in North Yorkshire (Harrogate) - no 3 or 4 G and can't make /receive calls?
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Tony Preston
(@tapreston) reported
from
Harrogate, England
@virginmedia I've spoken to someone and they are getting an engineer to call me as the issue can't be resolved over the phone
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Gibbons
(@mgne71) reported
Another person I spoke to today couldn't understand my post code and said they couldn't find my account before they cut me off on the phone! Need to cancel a couple of out of contract accounts anyone have the @virginmedia postal address I can send recorded termination letter to?
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jeremy ridgway
(@jeremyridgway) reported
@virginmedia why are you telling customers that the current internet problem (we have no broadband for last 2 hours) is "just affecting about 20 customers in your area" when it's clear from social media that it's widespread? thank heavens we bought an O2 PAYG mifi to stay online
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Emma Cole
(@DaisybooCole) reported
@virginmedia I’m in the same queue as yesterday and now waiting again. I never even got a response yesterday - despite waiting hours.
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Paul Ridyard
(@pauljridyard) reported
@virginmedia being transferred AGAIN to a different department, which means I’ll have to go through the same security questions AGAIN and explain my issue AGAIN
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Nico Daniel Smit
(@nicodsmit) reported
@virginmedia @virginmedia terrible customer service! Stay away. @virginmedia is good #takingyourmoney or #upselling your contract and then 4get about you. I have been without service since 9 DEC 2021. One lie after the next. Keep billing me. NO HELP!!!!!
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Leilah Boyce
(@inawemrsb) reported
@virginmedia @VladaOfEngland Your service is beyond ridiculous- other companies would be bankrupt with this service. But you seem to not be impacted by how bad it is
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Leigh Brumpton
(@brumlarrr) reported
@virginmedia how crap is your customer service. Tell me to WhatsApp you and it 4 days in with not getting anywhere
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Mark Gibbons
(@mgne71) reported
@virginmedia Another person I spoke to today couldn't understand my post code and said they couldn't find my account before they cut me off on the phone! Need to cancel a couple of out of contract accounts anyone have the @virginmedia postal address I can send recorded termination letter to?
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Javier Molina
(@JaMk_) reported
@virginmedia your in-app chat function simply doesn't work. Always "failed to connect". Need to contact as I'm being billed for activation fees although the promotion I took was allegedly "fees free".
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Leilah Boyce
(@inawemrsb) reported
@martinkelner @virginmedia I cannot believe how bad it is!!! No way of complaining and today a 3 hr wait!