Virgin Media Outage Report in Ripon, North Yorkshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Ripon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ripon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Ripon, North Yorkshire, England
The most recent Virgin Media outage reports came from the following cities: Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
| TV | ||
| TV |
Community Discussion
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Virgin Media Issues Reports Near Ripon, England
Latest outage, problems and issue reports in Ripon and nearby locations:
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Carla Wilson
(@Carla4986) reported
from
Ripon, England
@virginmedia no broadband since last Thursday, can’t get through to your customer service. Engineer came last week as we’ve struggled with your service for months, he put a new hub in and guess what.... it worked for a day! Now waiting for another engineer to come. Not happy 😡
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Dave Martin
(@DaveyBest) reported
from
Harrogate, England
@virginmedia any issues in the HG2 are for broadband? I know there have been but was meant to have been resolved by today. Thanks
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Emma Baron
(@emmabaroncheese) reported
from
Harrogate, England
@virginmedia broadband down in HG1, how long is it down for?
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Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia They came back at 10pm ish. Was there a National outage?
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Elle Beesley DipM CMktr ACIM
(@ellebeesley) reported
from
Harrogate, England
While I appreciate the use of chat bots and automated sequences, it’s not solving my problem @virginmedia. How do I get to speak to an actual person???
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Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia It wasn’t the TV GO app it was everything, broadband etc. Seemed you had a National outage?
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Elle Beesley DipM CMktr ACIM
(@ellebeesley) reported
from
Harrogate, England
@virginmedia He couldn’t find any problems in the house but is checking the network to see if there have been any issues in the area.
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Julian Monaghan DLG
(@J_Monaghan_DLG) reported
from
Harrogate, England
Just seen the @virginmedia “stay connected” ad on TV If only. I have been trying to get them to supply me a stable broadband for the last month You hang on an hour+ to get to speak to customer services they tell you nothing wrong Get real and provide the service I am paying for
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Rawcomme
(@rawcomme) reported
from
Harrogate, England
@virginmedia Still not working I hope your going to give some compensation as @skytv is looking more and more attractive
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Tony Preston
(@tapreston) reported
from
Harrogate, England
@virginmedia Hi - can you help as I'm confused? I'm paying £53.50 for M350 broadband with prices rising in March. Looked on your website today and it says M350 is £38.99.
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David McCormick
(@DavidTMcCormick) reported
from
Harrogate, England
Thanks @virginmedia on hold for 1 hour and 4 minutes, finally someone answers abs immediately hangs up. You did this to me in March. Been a customer for over 15 years, not for much longer. Appalling customer service
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Chris Martin FRGS
(@safaribrit) reported
from
Kirkby Malzeard, England
@virginmedia 1 hour and 42 minutes queueing for a help desk operator to take a call from an 87 year old “shielding” old lady who can’t set up her self install box. Absolutely shoddy customer service. You should be ashamed.
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Tony Preston
(@tapreston) reported
from
Harrogate, England
@virginmedia I've spoken to someone and they are getting an engineer to call me as the issue can't be resolved over the phone
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Emma Baron
(@emmabaroncheese) reported
from
Harrogate, England
@virginmedia are services down in HG1?
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Tony Preston
(@tapreston) reported
from
Harrogate, England
@virginmedia Hi - Are there any Mobile network issues in North Yorkshire (Harrogate) - no 3 or 4 G and can't make /receive calls?
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Elle Beesley DipM CMktr ACIM
(@ellebeesley) reported
from
Harrogate, England
@virginmedia Our internet connection is intermittent (currently off) and has been rubbish for two weeks despite resetting the router on a daily basis. All the automated sequences tell me the problem is solved. It isn’t.
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Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia having some problems? All devices in the house unable to access Internet, can’t resolve web sites, no streaming etc
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Julian Monaghan DLG
(@J_Monaghan_DLG) reported
from
Harrogate, England
Hi @virginmedia can you tell me why you have kept me waiting on the phone for nearly 2 hours to get Customer services to deal with my complaint re lack of a proper service over the last 4 months? Still hanging on!!
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Nicholaus Lamming
(@sneakybutcha) reported
from
Harrogate, England
@MrNickKnowles @virginmedia The main problem is that everything is scripted these days (as well as outsourced) so any comment or problem that is ‘off script’ completely knackers the workflow. Whatever happened to the ‘human’ touch eh?
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Tim Gambrill
(@TimGambrill) reported
from
Harrogate, England
@virginmedia my wifi has been down since Friday and i cant get through
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@lottiebirkin @virginmedia Awful company with the worst customer service. 😬
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia Sorry. I was ******* emailing you my complaint. I am available now, if this is just the five minute process I was promised. I simply just want to get this dealt with…
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Alex Mac
(@Alexmac74) reported
Hopefully @virginmedia can fix their ****** website so I can raise a fault about my ****** broadband without me having to speak with their ****** customer service. and quickly. thanks.
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Rob Bradbury
(@Robtwt80) reported
@virginmedia Appalling service… I will be looking for another provider
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Mick Shabba Rooksby
(@MickRooksby) reported
@virginmedia I have been waiting for days to get this issue sorted
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Lisa Proctor
(@xray_lisa) reported
@virginmedia Ordered a phone last week. Have waited in all day but no sign. Called customer service. No record of my order despite having sent me the docs for approval 4 days ago! What have you done with my data? Why can no-one find a record when you have sent details to me?!
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Sariella-The Vampire Barbie 🌹🦇🏴
(@SariellaForever) reported
So I spent the afternoon on the phone to various Virgin media departments about a landline not working and a no show engineer... "oh. The visit was changed to a Virtual visit, by phone" I didn't get that either but How the hell can you have a virtual repair?
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Jeanne parkes sw
(@Jeanne_slimming) reported
@virginmedia are useless. Trying to cancel my virgin media tv but have been on hold for over an hour now!! Cant call them for free cos the telephone line and internet does not work properly!!! Been like this for almost a month now!!! Absolutely fuming!!
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Mark Rooney
(@Mark09Rooney) reported
@virginmedia I am trying to input my postcode of D16W7E8 into your service checker and I keep getting the error saying to ‘pleas enter a valid postcode’??
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Phil Biles
(@Gladelands) reported
@virginmedia That’s pretty rubbish customer service to be honest, I’ve been on since 9 this morning. What’s likely wait tomorrow? Presumably we’ll have to go through all the security again. It’s really not acceptable, almost as if you’re making it as difficult as possible to renew