Virgin Media Outage Report in Ripon, North Yorkshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ripon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ripon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Ripon, North Yorkshire, England
The most recent Virgin Media outage reports came from the following cities: Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Harrogate |
TV | |
| Harrogate |
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| Harrogate |
TV | |
| Harrogate |
Internet | |
| Harrogate |
Internet | |
| Harrogate |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ripon, England
Latest outage, problems and issue reports in Ripon and nearby locations:
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Emma Baron
(@emmabaroncheese) reported
from
Harrogate, England
@virginmedia are services down in HG1?
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Tim Gambrill
(@TimGambrill) reported
from
Harrogate, England
@virginmedia my wifi has been down since Friday and i cant get through
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Emma Baron
(@emmabaroncheese) reported
from
Harrogate, England
@virginmedia broadband down in HG1, how long is it down for?
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Elle Beesley DipM CMktr ACIM
(@ellebeesley) reported
from
Harrogate, England
@virginmedia Our internet connection is intermittent (currently off) and has been rubbish for two weeks despite resetting the router on a daily basis. All the automated sequences tell me the problem is solved. It isn’t.
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Tony Preston
(@tapreston) reported
from
Harrogate, England
@virginmedia Hi - Are there any Mobile network issues in North Yorkshire (Harrogate) - no 3 or 4 G and can't make /receive calls?
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Tim Gambrill
(@TimGambrill) reported
from
Harrogate, England
@virginmedia I’d really like to thank you for rewarding my loyalty by charging me almost TWICE as much as@their new customers for the same broadband service
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Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia It wasn’t the TV GO app it was everything, broadband etc. Seemed you had a National outage?
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Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia having some problems? All devices in the house unable to access Internet, can’t resolve web sites, no streaming etc
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Tony Preston
(@tapreston) reported
from
Harrogate, England
@virginmedia Hi - can you help as I'm confused? I'm paying £53.50 for M350 broadband with prices rising in March. Looked on your website today and it says M350 is £38.99.
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Elle Beesley DipM CMktr ACIM
(@ellebeesley) reported
from
Harrogate, England
@virginmedia He couldn’t find any problems in the house but is checking the network to see if there have been any issues in the area.
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Julian Monaghan DLG
(@J_Monaghan_DLG) reported
from
Harrogate, England
Hi @virginmedia can you tell me why you have kept me waiting on the phone for nearly 2 hours to get Customer services to deal with my complaint re lack of a proper service over the last 4 months? Still hanging on!!
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Julian Monaghan DLG
(@J_Monaghan_DLG) reported
from
Harrogate, England
Just seen the @virginmedia “stay connected” ad on TV If only. I have been trying to get them to supply me a stable broadband for the last month You hang on an hour+ to get to speak to customer services they tell you nothing wrong Get real and provide the service I am paying for
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Elle Beesley DipM CMktr ACIM
(@ellebeesley) reported
from
Harrogate, England
While I appreciate the use of chat bots and automated sequences, it’s not solving my problem @virginmedia. How do I get to speak to an actual person???
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Carla Wilson
(@Carla4986) reported
from
Ripon, England
@virginmedia no broadband since last Thursday, can’t get through to your customer service. Engineer came last week as we’ve struggled with your service for months, he put a new hub in and guess what.... it worked for a day! Now waiting for another engineer to come. Not happy 😡
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Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia They came back at 10pm ish. Was there a National outage?
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David McCormick
(@DavidTMcCormick) reported
from
Harrogate, England
Thanks @virginmedia on hold for 1 hour and 4 minutes, finally someone answers abs immediately hangs up. You did this to me in March. Been a customer for over 15 years, not for much longer. Appalling customer service
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Tony Preston
(@tapreston) reported
from
Harrogate, England
@virginmedia I've spoken to someone and they are getting an engineer to call me as the issue can't be resolved over the phone
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Rawcomme
(@rawcomme) reported
from
Harrogate, England
@virginmedia Still not working I hope your going to give some compensation as @skytv is looking more and more attractive
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Dave Martin
(@DaveyBest) reported
from
Harrogate, England
@virginmedia any issues in the HG2 are for broadband? I know there have been but was meant to have been resolved by today. Thanks
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Chris Martin FRGS
(@safaribrit) reported
from
Kirkby Malzeard, England
@virginmedia 1 hour and 42 minutes queueing for a help desk operator to take a call from an 87 year old “shielding” old lady who can’t set up her self install box. Absolutely shoddy customer service. You should be ashamed.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James
(@Knight050) reported
@virginmedia Still issues constant DNS failures comes and goes more down than up though
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carole collins
(@metalsdragon) reported
@virginmedia You have to be joking. In 3 years I've not had a single day without any issues. Have to reboot hub daily. Absolute joke
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Mike
(@Mike44395967) reported
@virginmedia service gone down again what is going on? Can’t even call your team. It’s been an absolute joke today
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Ken Hobbs 🏴🇪🇺3.5% #RejoinEU
(@ken_hobbs) reported
@virginmedia It’s still broken in Portsmouth
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Jimmy Mack 🏴
(@JamesMaclean3) reported
@virginmedia It's still not working. It had been down since at least 2:30 this morning when I got up. I've just got home now and it's still not working. Bloody shambolic considering you're about to hike the prices up.
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TonyWootts
(@Tonywootts) reported
@virginmedia Are you sure because RG24 has just gone down again ?
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Steve Roberts
(@EvoSTeAkK73) reported
@virginmedia Not working again, no diagnostic Web pages working, restarted equipment. When will it be back up please
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PilksUK
(@PilksUK) reported
@virginmedia we only have partial internet and what works is super slow.
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Jeremy Gartland
(@jeremygartland) reported
@virginmedia That’s it. Game over. Been a customer since 1999 but today has been the final straw. Looking forward to getting proper internet installed from @youfibre next Wednesday!
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M N
(@hellohowsit) reported
@virginmedia I understand but it’s been down the whole day, will we get compensation???