Virgin Media outages and service status in Ripon, England

Problems in the last 24 hours in Ripon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ripon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ripon, England

The most recent Virgin Media outage reports came from the following cities: Harrogate.

City	Problem Type	Report Time
Harrogate	Internet	5 days ago
Harrogate	Internet	5 days ago
Harrogate	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Ripon, England

Latest outage, problems and issue reports in Ripon and nearby locations:

• 
  Nicholaus Lamming (@sneakybutcha) reported 10 minutes ago from Harrogate, England

  @MrNickKnowles @virginmedia The main problem is that everything is scripted these days (as well as outsourced) so any comment or problem that is ‘off script’ completely knackers the workflow. Whatever happened to the ‘human’ touch eh?

• 
  Tim Gambrill (@TimGambrill) reported 16 minutes ago from Harrogate, England

  @virginmedia I’d really like to thank you for rewarding my loyalty by charging me almost TWICE as much as@their new customers for the same broadband service

• 
  B.W.Shaw Playboy 💙💛 (@dalesman1000) reported 19 minutes ago from Harrogate, England

  @virginmedia Charging me double my contract cost and complaint not acknowledged. Jog on.

• 
  Emma Harvey (@em606) reported 19 minutes ago from Harrogate, England

  @ArdLiath @virginmedia Ha, yes, actually. Cut off my landline randomly and leave me exposed to mobile spam, amazing service.

• 
  Steve Matthews (@stevem2009) reported 20 minutes ago from Harrogate, England

  @virginmedia @RobertBlaszczak The health check has been done to death the last 4 months, suggest maybe this band aid won’t fix the issues

• 
  Tony Preston (@tapreston) reported 22 minutes ago from Harrogate, England

  @virginmedia Hi - Are there any Mobile network issues in North Yorkshire (Harrogate) - no 3 or 4 G and can't make /receive calls?

• 
  Carla Wilson (@Carla4986) reported 23 minutes ago from Ripon, England

  @virginmedia no broadband since last Thursday, can’t get through to your customer service. Engineer came last week as we’ve struggled with your service for months, he put a new hub in and guess what.... it worked for a day! Now waiting for another engineer to come. Not happy 😡

• 
  Andrea Simon (@AndreaLSimon) reported 27 minutes ago from Staveley, England

  @virginmedia I just get a recorded messsge saying we have a complex issue engineers are dealing with in the LS18 area and would I like text messages, which I have signed up for but nothing has come through since Thursday! Still no TV or internet! 4 days later 😡

• 
  B.W.Shaw Playboy 💙💛 (@dalesman1000) reported 28 minutes ago from Harrogate, England

  @virginmedia Hi. I am due to have broadband disconnected today following me giving 30 days notice to cancel on the 26th of June. I've had no confirmation of this other than texts trying to get me to stay. Can someone come back to me and confirm please?

• 
  David McCormick (@DavidTMcCormick) reported 30 minutes ago from Harrogate, England

  Thanks @virginmedia on hold for 1 hour and 4 minutes, finally someone answers abs immediately hangs up. You did this to me in March. Been a customer for over 15 years, not for much longer. Appalling customer service

• 
  Rawcomme (@rawcomme) reported 32 minutes ago from Harrogate, England

  @virginmedia Still not working I hope your going to give some compensation as @skytv is looking more and more attractive

• 
  Stu Annakin (@SAnnakin16) reported 39 minutes ago from Killinghall, England

  @virginmedia customer service absolutely diabolical.

• 
  Jacqueline (@Cole63Jacqui) reported 40 minutes ago from Harrogate, England

  @virginmedia I have looked on the link, it says there are no known issues. I'm telling you I know there are issues 😡

• 
  Emma Baron (@emmabaroncheese) reported 43 minutes ago from Harrogate, England

  @virginmedia broadband down in HG1, how long is it down for?

• 
  Steven Amani (@steven_amani) reported 43 minutes ago from Harrogate, England

  @MikeWTweets @virginmedia Looks like that message shows up whenever there is an outage

• 
  Lord North (@LordNorth) reported 45 minutes ago from Harrogate, England

  @virginmedia Hi, just signed up for your tv service and it doesn’t work. Your colleague on the phone helpfully arranged a technician but didn’t mention the £25 charge you’ve sneaked onto the text message. Do all new customers suffer this?

• 
  Julian Monaghan DLG (@J_Monaghan_DLG) reported 47 minutes ago from Harrogate, England

  Hi @virginmedia can you tell me why you have kept me waiting on the phone for nearly 2 hours to get Customer services to deal with my complaint re lack of a proper service over the last 4 months? Still hanging on!!

• 
  Julian Monaghan DLG (@J_Monaghan_DLG) reported 50 minutes ago from Harrogate, England

  Just seen the @virginmedia “stay connected” ad on TV If only. I have been trying to get them to supply me a stable broadband for the last month You hang on an hour+ to get to speak to customer services they tell you nothing wrong Get real and provide the service I am paying for

• 
  pupandthecrow (@pupandthecrow) reported 52 minutes ago from Harrogate, England

  Anyone else think Virgin Media promise a good minimum speed but it’s so intermittent and between good and quicker to just use your phone signal! 👎👎👎 Sick of rebooting!! #virginmedia #internetprovider #fastbroadband #cantdeliveronpromise

• 
  B.W.Shaw Playboy 💙💛 (@dalesman1000) reported 57 minutes ago from Harrogate, England

  @virginmedia You're the worst company I've ever dealt with. I only became a customer of yours in Feb and can't wait to leave!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kaiser Soothsays (@_SonOfTheDesert) reported 4 minutes ago

  @virginmedia No. Because it’ll end up as a hard reset and we’ll lose all our recorded stuff. When are you going to bring out a box that saves content to the cloud? That way, there’d be no issue.

• 
  Habbott :-) 🇺🇦 (@BeakyTweeter) reported 7 minutes ago

  @virginmedia Help!! Our neighbours are Virgin installed but they said cables were needed as no-one on the street had it. Our Virgin connection at the gate has now been cut off!!!!!

• 
  DENIM 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇺🇸 (@denimscott) reported 8 minutes ago

  @TheWho87 @virginmedia We done the same. Said something about "five days" on the packaging, but dismissed it. Within the week, box went down, so had to start using the new remote, thereby losing everything, including some much-looked at sport from the "deleted" file. That file is non-existent now.

• 
  kim 🥀 (@ersaztly) reported 9 minutes ago

  @virginmedia sort your ******* ****** internet out I was in a ranked match and my internet is off again, and we paid the bill aswell FIX IT!

• 
  Justin (@juza_23) reported 13 minutes ago

  Basically spend the past week aside from the weekend without TV or broadband because Virgin Media can’t be arsed to send somebody out to fix the problem. ******* ridiculous.

• 
  Eyezwideopen (@Eyezwideopen3) reported 14 minutes ago

  Absolute joke of a company and I wouldnt join if anyone was thinking about it! They wont help they will just add fees instead of dealing with problem @virginmedia

• 
  Jim Davies (Ex Labour Voter & Member) (@Davies133) reported 20 minutes ago

  @virginmedia 30 minutes and counting waiting for someone on your retentions line to pick up the phone!!! It looks like I'm not alone in wanting to leave. Is this what counts for customer service? 😡

• 
  Eyezwideopen (@Eyezwideopen3) reported 21 minutes ago

  DO NOT SIGN UP FOR THIS COMPANY, WORST COMPANY EVER. WILL CHANGE THINGS ON UR ACCOUNT WITHOUT CONSENT AND THEN ADD LATE FEES @virginmedia

• 
  Kendall 💀 (@NightAtKendalls) reported 22 minutes ago

  My internet provider is so **** that I’m now penalised in Overwatch because it started raining, are you kidding me @virginmedia ??? It was my FIRST MATCH. I even have one of your stupid boosters Absolutely abysmal

• 
  APTS Archive (@APTSArchive) reported 29 minutes ago

  @virginmedia we notified you in early July that we would be moving on 31st. You deemed our new address as unserviceable & therefore there would be no early termination fee & to return the kit to you. I have made in excess of 10 phone calls with your moving home team - amount to several hours getting contradictory information every time I've phoned, depending on who I spoke with. On Wednesday you took £1,070 from our bank account, causing us to become overdrawn, despite assurances from your moving home team that there was an extension on our account in order to give us time to return the kit, & no early termination fee would be charged. The kit was returned to you on Wednesday morning. Upon phoning yesterday (yet again), I was dealt with someone that might as well have been a robot, he's inability to listen & constant repeating set phrases over & over again was of little help & particularly annoying. You have made the issue of moving home particularly difficult and stressful, which for a company of your size I find inexcusable. I emailed your moving home team on Tuesday & yesterday yet have still not received a reply, despite being told in a phone call my email would be dealt with as a matter or urgency! I'm resorting to public exposure in the vain hope there will be some action & you will expedite this matter.