Virgin Media outages and service status in Ripon, England

Problems in the last 24 hours in Ripon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ripon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ripon, England

The most recent Virgin Media outage reports came from the following cities: Harrogate, and Ripon.

City	Problem Type	Report Time
Harrogate	Internet	7 days ago
Harrogate	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Ripon, England

Latest outage, problems and issue reports in Ripon and nearby locations:

• 
  Elle Beesley DipM CMktr ACIM (@ellebeesley) reported 5 minutes ago from Harrogate, England

  While I appreciate the use of chat bots and automated sequences, it’s not solving my problem @virginmedia. How do I get to speak to an actual person???

• 
  pupandthecrow (@pupandthecrow) reported 6 minutes ago from Harrogate, England

  Anyone else think Virgin Media promise a good minimum speed but it’s so intermittent and between good and quicker to just use your phone signal! 👎👎👎 Sick of rebooting!! #virginmedia #internetprovider #fastbroadband #cantdeliveronpromise

• 
  Emma Harvey (@em606) reported 10 minutes ago from Harrogate, England

  @ArdLiath @virginmedia Ha, yes, actually. Cut off my landline randomly and leave me exposed to mobile spam, amazing service.

• 
  Neil Ranson (@naranson) reported 14 minutes ago from Harrogate, England

  HEY @VirginMedia. Glad to see your electronic systems have recovered enough to email me my bill. Of course, there's still no broadband which is the only service I (don't) have...

• 
  Dave Martin (@DaveyBest) reported 19 minutes ago from Harrogate, England

  @virginmedia any issues in the HG2 are for broadband? I know there have been but was meant to have been resolved by today. Thanks

• 
  Emma Harvey (@em606) reported 20 minutes ago from Harrogate, England

  @virginmedia Last time it happened yes, it'd been accidentally cut at a box on another street. Need to report it again as line not working again.

• 
  Julian Monaghan DLG (@J_Monaghan_DLG) reported 21 minutes ago from Harrogate, England

  Just seen the @virginmedia “stay connected” ad on TV If only. I have been trying to get them to supply me a stable broadband for the last month You hang on an hour+ to get to speak to customer services they tell you nothing wrong Get real and provide the service I am paying for

• 
  Tony Preston (@tapreston) reported 24 minutes ago from Harrogate, England

  @virginmedia I've spoken to someone and they are getting an engineer to call me as the issue can't be resolved over the phone

• 
  B.W.Shaw Playboy 💙💛 (@dalesman1000) reported 28 minutes ago from Harrogate, England

  @virginmedia Hi. I am due to have broadband disconnected today following me giving 30 days notice to cancel on the 26th of June. I've had no confirmation of this other than texts trying to get me to stay. Can someone come back to me and confirm please?

• 
  Stu Annakin (@SAnnakin16) reported 32 minutes ago from Killinghall, England

  @virginmedia All this link does is ask me to sign in which I’ve done- no web chat

• 
  David McCormick (@DavidTMcCormick) reported 35 minutes ago from Harrogate, England

  Thanks @virginmedia on hold for 1 hour and 4 minutes, finally someone answers abs immediately hangs up. You did this to me in March. Been a customer for over 15 years, not for much longer. Appalling customer service

• 
  Elle Beesley DipM CMktr ACIM (@ellebeesley) reported 43 minutes ago from Harrogate, England

  @virginmedia Our internet connection is intermittent (currently off) and has been rubbish for two weeks despite resetting the router on a daily basis. All the automated sequences tell me the problem is solved. It isn’t.

• 
  Chris Martin FRGS (@safaribrit) reported 43 minutes ago from Kirkby Malzeard, England

  @virginmedia 1 hour and 42 minutes queueing for a help desk operator to take a call from an 87 year old “shielding” old lady who can’t set up her self install box. Absolutely shoddy customer service. You should be ashamed.

• 
  Steven Amani (@steven_amani) reported 46 minutes ago from Harrogate, England

  @MikeWTweets @virginmedia Looks like that message shows up whenever there is an outage

• 
  Carl Waring (@carlwaring) reported 46 minutes ago from Knaresborough, England

  @niddnet @virginmedia One reset done already. 2G showed up for a while. So yes, will be getting a new one. The speed issue is a local one not just us, apparently.

• 
  Nicholaus Lamming (@sneakybutcha) reported 48 minutes ago from Harrogate, England

  @MrNickKnowles @virginmedia The main problem is that everything is scripted these days (as well as outsourced) so any comment or problem that is ‘off script’ completely knackers the workflow. Whatever happened to the ‘human’ touch eh?

• 
  Tony Preston (@tapreston) reported 52 minutes ago from Harrogate, England

  @virginmedia Hi - can you help as I'm confused? I'm paying £53.50 for M350 broadband with prices rising in March. Looked on your website today and it says M350 is £38.99.

• 
  DEBBI KELSEY ⚡️ (@debbi_kelsey) reported 53 minutes ago from Harrogate, England

  @virginmedia No. I don’t have a reference number and my complaint is about the bill!

• 
  Emma Baron (@emmabaroncheese) reported 56 minutes ago from Harrogate, England

  @virginmedia are services down in HG1?

• 
  Chris (like the trains) (@chornbarino) reported 58 minutes ago from Harrogate, England

  @virginmedia having some problems? All devices in the house unable to access Internet, can’t resolve web sites, no streaming etc

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gavin Lee (@Gav288) reported 4 minutes ago

  @virginmedia thanks for replying. You have been no help, absolute shambles of a company.

• 
  Duncan P⭐️⭐️ (@duncanpemberton) reported 9 minutes ago

  @virginmedia hi guys, Any sign of the virgin hub 5 being available to send me? I was told I could have one around 6 months ago after a long conversation but never heard anything since! Regards Duncan

• 
  Råêl (@Rael571) reported 10 minutes ago

  @SisterWalburga I can see it from the biog. link - but I’m an EE customer rather than Sky or Virgin Media, so maybe it doesn’t count for the purpose of the question…

• 
  Kevin (@TheDoctorMagic) reported 11 minutes ago

  @virginmedia I'd like help with this: Why do you require customers make themselves available for a delivery from 8am to 6pm when other companies are able to give a 4 hour window? And why do you continue using the incompetent @Yodel_delivery company? My recent delivery finally arrived 8.45PM.

• 
  🐺 (@stefan655) reported 15 minutes ago

  @virginmedia I've just had one of the worst customer service experiences I've ever encountered over the phone. The representative I spoke to today was incredibly rude, dismissive, and unhelpful throughout the call!

• 
  Serenity Solo Studios (@SerenitySoloDev) reported 18 minutes ago

  Virgin Media may have the best broadband speeds for me, but lying salesmen and Virgins policies really has me thinking about cancelling during this cooldown period. I was told 1000mbps was the maximum speed here. I found out it was 2000mbps. I tried to change as I was unaware of this at the time, due to what the saleman told me, but they wanted to charge me £88 per month or so for the 2gb package when the 1gb only costs £33 per month. Even though the website says £55 per month for the 2gb package. I then asked about the upload spped matching the download speed. At first, I was told this was a different package, not an addon, so it would cost £88 per month in total. What? I then threatened to leave and rejoin with a new package as I was in the cooling off period. I was then told this was an addon for £6 per month. They can't change anything on my package though apparently. It now has to be sent to another team to check through this and I have to wait 5-10 days. This is the most confusing company I have ever dealt with. When joining Sky, I could change my package at any time and still be given the in contract discount. Sky may have slower speeds, but @Virgin have to have to the worst policies that kind of makes me regret changing over. If they say I still have to pay almost triple the cost, I may just take the loss of the broadband speed and move back over to Sky. Virgin are trying to rip me off as their sales representative who came to the door and sold me the package never gave the full information to me and said 1gb was their highest package they had for my area.

• 
  The Hodge-Cast Podcast (@Hodge_Cast) reported 18 minutes ago

  @DAZNBoxing I can safely say, I will never be purchasing a PPV from your service again. Nearly 15mins of a blank screen for a PPV - I realise technical issues happen and it’s live, but to make no attempt to to fix this problem in a timely manor is a farce. @virginmedia I’ll be cancelling my subscription with yourself also, if I don’t receive a refund. Unacceptable!

• 
  Gloucester Glass (@gloucesterglass) reported 19 minutes ago

  Getting more than a little tired of really poor internet in GL2 @virginmedia I rely on it especially with the very poor Virgin/O2 mobile signal in my area. Pull your socks up Virgin this is not what I am paying for. Next week you expect me to connect my landline to my router!

• 
  Dr Laura Jenkins (@LauraJks2015) reported 20 minutes ago

  @virginmedia Hi. How do I find out how long an outage is going to be? WiFi is currently off and I’ve reset everything so I’m guessing it’s a network issue.

• 
  Shando (@Jinky1967John) reported 20 minutes ago

  @virginmedia Is there a broadband outage in ML1 postcode ? No service for last 30 mins