Virgin Media

Virgin Media Outage Report in Ripon, North Yorkshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ripon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ripon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ripon, North Yorkshire, England 10/17/2025 10:15

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (33%)

    TV (33%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ripon, North Yorkshire, England

The most recent Virgin Media outage reports came from the following cities: Harrogate.

Loading map, please wait...
City Problem Type Report Time
United KingdomHarrogate Internet
United KingdomHarrogate Total Blackout
United KingdomHarrogate TV
United KingdomHarrogate TV
United KingdomHarrogate TV
United KingdomHarrogate TV

Community Discussion

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Virgin Media Issues Reports Near Ripon, England

Latest outage, problems and issue reports in Ripon and nearby locations:

  • tapreston Tony Preston (@tapreston) reported from Harrogate, England

    @virginmedia Hi - can you help as I'm confused? I'm paying £53.50 for M350 broadband with prices rising in March. Looked on your website today and it says M350 is £38.99.

  • Carla4986 Carla Wilson (@Carla4986) reported from Ripon, England

    @virginmedia no broadband since last Thursday, can’t get through to your customer service. Engineer came last week as we’ve struggled with your service for months, he put a new hub in and guess what.... it worked for a day! Now waiting for another engineer to come. Not happy 😡

  • em606 Emma Harvey (@em606) reported from Harrogate, England

    @virginmedia Last time it happened yes, it'd been accidentally cut at a box on another street. Need to report it again as line not working again.

  • em606 Emma Harvey (@em606) reported from Harrogate, England

    @ArdLiath @virginmedia Ha, yes, actually. Cut off my landline randomly and leave me exposed to mobile spam, amazing service.

  • tapreston Tony Preston (@tapreston) reported from Harrogate, England

    @virginmedia Hi - Are there any Mobile network issues in North Yorkshire (Harrogate) - no 3 or 4 G and can't make /receive calls?

  • dalesman1000 B.W.Shaw Playboy 💙💛 (@dalesman1000) reported from Harrogate, England

    @virginmedia You're the worst company I've ever dealt with. I only became a customer of yours in Feb and can't wait to leave!

  • dalesman1000 B.W.Shaw Playboy 💙💛 (@dalesman1000) reported from Harrogate, England

    @virginmedia Charging me double my contract cost and complaint not acknowledged. Jog on.

  • dalesman1000 B.W.Shaw Playboy 💙💛 (@dalesman1000) reported from Harrogate, England

    @virginmedia @thewhitmore Time for this sh1t. But no time to sort out customer issues.

  • TimGambrill Tim Gambrill (@TimGambrill) reported from Harrogate, England

    @virginmedia internet totally down Virgin media this is shocking service even with this crisis on. It’s not stopping you taking £70 from my account every month. How do I get some service

  • J_Monaghan_DLG Julian Monaghan DLG (@J_Monaghan_DLG) reported from Harrogate, England

    Hi @virginmedia can you tell me why you have kept me waiting on the phone for nearly 2 hours to get Customer services to deal with my complaint re lack of a proper service over the last 4 months? Still hanging on!!

  • TimGambrill Tim Gambrill (@TimGambrill) reported from Harrogate, England

    @virginmedia I’d really like to thank you for rewarding my loyalty by charging me almost TWICE as much as@their new customers for the same broadband service

  • J_Monaghan_DLG Julian Monaghan DLG (@J_Monaghan_DLG) reported from Harrogate, England

    Just seen the @virginmedia “stay connected” ad on TV If only. I have been trying to get them to supply me a stable broadband for the last month You hang on an hour+ to get to speak to customer services they tell you nothing wrong Get real and provide the service I am paying for

  • DavidTMcCormick David McCormick (@DavidTMcCormick) reported from Harrogate, England

    Thanks @virginmedia on hold for 1 hour and 4 minutes, finally someone answers abs immediately hangs up. You did this to me in March. Been a customer for over 15 years, not for much longer. Appalling customer service

  • stevem2009 Steve Matthews (@stevem2009) reported from Harrogate, England

    @virginmedia @RobertBlaszczak The health check has been done to death the last 4 months, suggest maybe this band aid won’t fix the issues

  • 4everrail Mike Sunley (@4everrail) reported from Harrogate, England

    @virginmedia I’m getting a message on my tv to check my antennae connection. Recently had Virgin cable/Internet/Phone line installed. Are there any problems down at your end that my cause this#Harrogate

  • emmabaroncheese Emma Baron (@emmabaroncheese) reported from Harrogate, England

    @virginmedia broadband down in HG1, how long is it down for?

  • pupandthecrow pupandthecrow (@pupandthecrow) reported from Harrogate, England

    Anyone else think Virgin Media promise a good minimum speed but it’s so intermittent and between good and quicker to just use your phone signal! 👎👎👎 Sick of rebooting!! #virginmedia #internetprovider #fastbroadband #cantdeliveronpromise

  • chornbarino Chris (like the trains) (@chornbarino) reported from Harrogate, England

    @virginmedia having some problems? All devices in the house unable to access Internet, can’t resolve web sites, no streaming etc

  • emmabaroncheese Emma Baron (@emmabaroncheese) reported from Harrogate, England

    @virginmedia are services down in HG1?

  • safaribrit Chris Martin FRGS (@safaribrit) reported from Kirkby Malzeard, England

    @virginmedia 1 hour and 42 minutes queueing for a help desk operator to take a call from an 87 year old “shielding” old lady who can’t set up her self install box. Absolutely shoddy customer service. You should be ashamed.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Quenyaiden Quenyaiden (@Quenyaiden) reported

    @virginmedia how is that I have better (more reliable) internet tethering to my mobile phone then I do wired into my virgin router??? For months now my virgin connection has been a joke when for years it was reliable. One minute 9ping, 300MBs dl, the next 300 ping, 3MBs dl WTF!!!

  • edwbaker Ed Baker (@edwbaker) reported

    @virginmedia I have phoned more than 10 times trying to resolve this, and now twice trying to cancel.

  • BlockleyMary Mary Blockley (@BlockleyMary) reported

    @virginmedia It shows that there aren't any, however, the VM customer service person who I spoke to said that there was an outage issue noted on his system as still outstanding right back til November 2020. He said that was why we kept getting intermittent issues.

  • Matt14016816 Matt (@Matt14016816) reported

    @virginmedia Bit of a joke to say speak to our customer service line when it says "This person's phone is currently unavailable, please call back later". Only been with you less than a month and I already have issues with stability and speeds on brand new lines!

  • JAkbareian Joanna Akbareian (@JAkbareian) reported

    @richardbranson so disappointed with your virgin media , you have nobody in your call centre to help with bad internet connection Help!

  • darrenstraight Darren Straight (@darrenstraight) reported

    @virginmedia just had 2 scam calls on our landline from 01788844556 and 01744638873 saying we had poor Internet speeds and they would like to solve the issue. Be aware everyone!

  • KatieRedshore Katie (@KatieRedshore) reported

    @virginmedia I've done all the tips, they also ran all the tests while on the phone and told me I need to upgrade or pay for boosters just for the product I've been paying for, for over a year to work. I should not have to pay for an issue that is clearly your end.

  • devlatfair Dev (@devlatfair) reported

    @virginmedia No , I didn’t get any timelines from pre-installation team. They only said they will get updates from area manager and let me know . It’s the 3rd day and no updates. Not sure how text team can help in this.

  • nigelboulton Nigel Boulton (@nigelboulton) reported

    @virginmedia Does not matter that you did not increase last year, the fact is you are now in this continuing pandemic when people are at home the most needing service - PR blunder! The fact that I am not getting anything additional to my services is rubbing salt further into wound!

  • Emma___C Emma Collins (@Emma___C) reported

    @Munkey_Pants @virginmedia Thats poop isn't it! Tempted to cancel then go back as a "new" customer 🤔