Virgin Media outages and service status in Ripon, England
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- Virgin Media generated 0 outage signals in the last 24 hours around Ripon, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Ripon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ripon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Ripon, England
The most recent Virgin Media outage reports came from the following cities: Ripon, and Harrogate.
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Virgin Media Issues Reports Near Ripon, England
Latest outage, problems and issue reports in Ripon and nearby locations:
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James Wall (@JamesWall67) reported from Harrogate, England@virginmedia Morning! Any chance of providing the service that we all pay for today?
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Julian Monaghan DLG (@J_Monaghan_DLG) reported from Harrogate, EnglandHi @virginmedia can you tell me why you have kept me waiting on the phone for nearly 2 hours to get Customer services to deal with my complaint re lack of a proper service over the last 4 months? Still hanging on!!
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David McCormick (@DavidTMcCormick) reported from Harrogate, EnglandThanks @virginmedia on hold for 1 hour and 4 minutes, finally someone answers abs immediately hangs up. You did this to me in March. Been a customer for over 15 years, not for much longer. Appalling customer service
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Tony Preston (@tapreston) reported from Harrogate, England@virginmedia Hi - can you help as I'm confused? I'm paying £53.50 for M350 broadband with prices rising in March. Looked on your website today and it says M350 is £38.99.
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Elle Beesley DipM CMktr ACIM (@ellebeesley) reported from Harrogate, England@virginmedia He couldn’t find any problems in the house but is checking the network to see if there have been any issues in the area.
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Stu Annakin (@SAnnakin16) reported from Killinghall, England@virginmedia All this link does is ask me to sign in which I’ve done- no web chat
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Chris (like the trains) (@chornbarino) reported from Harrogate, England@virginmedia having some problems? All devices in the house unable to access Internet, can’t resolve web sites, no streaming etc
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Chris Martin FRGS (@safaribrit) reported from Kirkby Malzeard, England@virginmedia 1 hour and 42 minutes queueing for a help desk operator to take a call from an 87 year old “shielding” old lady who can’t set up her self install box. Absolutely shoddy customer service. You should be ashamed.
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Emma Harvey (@em606) reported from Harrogate, England@virginmedia Last time it happened yes, it'd been accidentally cut at a box on another street. Need to report it again as line not working again.
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DEBBI KELSEY ⚡️ (@debbi_kelsey) reported from Harrogate, England@virginmedia No. I don’t have a reference number and my complaint is about the bill!
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Stu Annakin (@SAnnakin16) reported from Harrogate, England@virginmedia I’m trying to cut off services at my late fathers house, But your customer service team and bereavement team won’t let me do it? This is because I didn’t have the direct debit date to hand to pass security?
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Nicholaus Lamming (@sneakybutcha) reported from Harrogate, England@MrNickKnowles @virginmedia The main problem is that everything is scripted these days (as well as outsourced) so any comment or problem that is ‘off script’ completely knackers the workflow. Whatever happened to the ‘human’ touch eh?
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pupandthecrow (@pupandthecrow) reported from Harrogate, EnglandAnyone else think Virgin Media promise a good minimum speed but it’s so intermittent and between good and quicker to just use your phone signal! 👎👎👎 Sick of rebooting!! #virginmedia #internetprovider #fastbroadband #cantdeliveronpromise
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Andrew Thompson (@russell1234) reported from Harrogate, England@virginmedia It came back at 9am. I did check connections and rebooted multiple times so I think it was a network issue though not mentioned on your status checks.
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Mike Sunley (@4everrail) reported from Harrogate, England@virginmedia I’m getting a message on my tv to check my antennae connection. Recently had Virgin cable/Internet/Phone line installed. Are there any problems down at your end that my cause this#Harrogate
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Carla Wilson (@Carla4986) reported from Ripon, England@virginmedia no broadband since last Thursday, can’t get through to your customer service. Engineer came last week as we’ve struggled with your service for months, he put a new hub in and guess what.... it worked for a day! Now waiting for another engineer to come. Not happy 😡
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Steve Matthews (@stevem2009) reported from Harrogate, England@virginmedia @RobertBlaszczak The health check has been done to death the last 4 months, suggest maybe this band aid won’t fix the issues
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Emma Baron (@emmabaroncheese) reported from Harrogate, England@virginmedia broadband down in HG1, how long is it down for?
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Chris (like the trains) (@chornbarino) reported from Harrogate, England@virginmedia They came back at 10pm ish. Was there a National outage?
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B.W.Shaw Playboy 💙💛 (@dalesman1000) reported from Harrogate, England@virginmedia @thewhitmore Time for this sh1t. But no time to sort out customer issues.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reportedHad quite a battle with Virginmedia this morning when reporting a fault . Wanted me to crawl down on the floor and reach behind the cupboard to start unplugging and then plugging things back in again. Explained in the to her that I have arthritis in my spine as an elderly person and it took a real battle to get them to send a Technician out - apart from anything else tiring having to navigate all the various menus to even get to speak to a human being. Really beginning to wish I had not renewed my contract with #Virginmedia and had gone elsewhere @virginmedia .
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Lynne Marshall (@benalblogger) reported@virginmedia no internet for 2 days. Virgin call handler tells me she will make appointment for tomorrow afternoon. Nothing showing on my app. She says nothing wrong with Virgin internet. System shows problem. No appointment showing on my app. Cancelling priority
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Lee Black (@leeb9972) reported@virginmedia DD4 , no broadband, red light on router, any issues you are aware of?
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Marc Adams Reacts (@MarcReacts) reported@virginmedia hi I have an issue tried to dm you my account is down please help
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Reformed Prisoner (@formerprisoner_) reported@virginmedia 2/2 cont… ombudsman. You constantly failed to deliver a service, made constant promises and failed to deliver on them, so you were left with no choice but to agree to the cancellation. You are quite comfortably the worst broadband provider I have ever come across.
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Alan Roberts (@AlanRob68902430) reported@EE your customer service imo now falls below even virgin media, 28th day of a complaint today so there is a dispute on the account, I'm currently on hold to some foreign country collections team, if the complaint is not escalated to exec team now I want a deadlock letter and
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Gareth Lloyd (@El_Lloydie) reportedWell, the customer service from @virginmedia these days is really quite remarkable. And that's not a compliment. Here's a thread... Informed them that I'm moving house, and they get it booked for Friday 3rd April. All good...
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Connor (@ConnorH_20) reported@virginmedia Intermittent signal in your area for days now. Keep disconnecting and connecting, and extremely laggy. Awful Broadband.
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Cal (@CNeto97) reported@virginmedia need help M217NS , WiFi down, landline down no way to call keeps disconnecting me on call and your team can’t hear me need to sort this asap
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Walthamstow Life (@WalthamstowLife) reported@virginmedia Why are internet services down AGAIN in #E17? Your service is utter rubbish!