Virgin Media outages and service status in Ripon, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Ripon, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Ripon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ripon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 11: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ripon, England
The most recent Virgin Media outage reports came from the following cities: Harrogate.
Community Discussion
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Virgin Media Issues Reports Near Ripon, England
Latest outage, problems and issue reports in Ripon and nearby locations:
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David McCormick (@DavidTMcCormick) reported from Harrogate, EnglandThanks @virginmedia on hold for 1 hour and 4 minutes, finally someone answers abs immediately hangs up. You did this to me in March. Been a customer for over 15 years, not for much longer. Appalling customer service
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Chris (like the trains) (@chornbarino) reported from Harrogate, England@virginmedia having some problems? All devices in the house unable to access Internet, can’t resolve web sites, no streaming etc
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B.W.Shaw Playboy 💙💛 (@dalesman1000) reported from Harrogate, England@virginmedia You're the worst company I've ever dealt with. I only became a customer of yours in Feb and can't wait to leave!
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Stu Annakin (@SAnnakin16) reported from Killinghall, England@virginmedia customer service absolutely diabolical.
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Mike Sunley (@4everrail) reported from Harrogate, England@virginmedia I’m getting a message on my tv to check my antennae connection. Recently had Virgin cable/Internet/Phone line installed. Are there any problems down at your end that my cause this#Harrogate
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Nicholaus Lamming (@sneakybutcha) reported from Harrogate, England@MrNickKnowles @virginmedia The main problem is that everything is scripted these days (as well as outsourced) so any comment or problem that is ‘off script’ completely knackers the workflow. Whatever happened to the ‘human’ touch eh?
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Elle Beesley DipM CMktr ACIM (@ellebeesley) reported from Harrogate, England@virginmedia Our internet connection is intermittent (currently off) and has been rubbish for two weeks despite resetting the router on a daily basis. All the automated sequences tell me the problem is solved. It isn’t.
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James Wall (@JamesWall67) reported from Harrogate, England@virginmedia Morning! Any chance of providing the service that we all pay for today?
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Neil Ranson (@naranson) reported from Harrogate, England@virginmedia No. And it never was during the entire 11 days of it being down. Still it started working few hours ago, so fair's fair. Now I await the call from a manager about my cancellation date dispute... Only 3 days overdue.
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B.W.Shaw Playboy 💙💛 (@dalesman1000) reported from Harrogate, England@virginmedia @thewhitmore Time for this sh1t. But no time to sort out customer issues.
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bizzzz (@hizzyrasks) reported from Harrogate, England@virginmedia any updates on the service outage in Harrogate. I have no WiFi or tv. TiVo box has red and blue light
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Elle Beesley DipM CMktr ACIM (@ellebeesley) reported from Harrogate, EnglandWhile I appreciate the use of chat bots and automated sequences, it’s not solving my problem @virginmedia. How do I get to speak to an actual person???
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Steven Amani (@steven_amani) reported from Harrogate, England@MikeWTweets @virginmedia Looks like that message shows up whenever there is an outage
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Julian Monaghan DLG (@J_Monaghan_DLG) reported from Harrogate, EnglandJust seen the @virginmedia “stay connected” ad on TV If only. I have been trying to get them to supply me a stable broadband for the last month You hang on an hour+ to get to speak to customer services they tell you nothing wrong Get real and provide the service I am paying for
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Tim Gambrill (@TimGambrill) reported from Harrogate, England@virginmedia internet totally down Virgin media this is shocking service even with this crisis on. It’s not stopping you taking £70 from my account every month. How do I get some service
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Dave Martin (@DaveyBest) reported from Harrogate, England@virginmedia any issues in the HG2 are for broadband? I know there have been but was meant to have been resolved by today. Thanks
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Tim Gambrill (@TimGambrill) reported from Harrogate, England@virginmedia my wifi has been down since Friday and i cant get through
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Emma Baron (@emmabaroncheese) reported from Harrogate, England@virginmedia are services down in HG1?
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Neil Ranson (@naranson) reported from Harrogate, EnglandHEY @VirginMedia. Glad to see your electronic systems have recovered enough to email me my bill. Of course, there's still no broadband which is the only service I (don't) have...
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Tony Preston (@tapreston) reported from Harrogate, England@virginmedia I've spoken to someone and they are getting an engineer to call me as the issue can't be resolved over the phone
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Howarth (@ChrisHo67643471) reportedAnyone else have issues with virgin media? God awful customer service
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Craig (@wolve585) reportedWhat a joke @virginmedia are! 2 weeks, twice "the system isn't working", 3 times been promised call backs to sort the account of my dad who has passed away and nothing! As if its not a hard enough time as it is! I was going to keep the account but this has made me want to cancel!
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^Gavstar^ (@Englandgav) reportedHey @virginmedia want to know why I get bills for myself and someone else? My hub is linked to there account and address so I can access there account/bills and upgrade there package. Your customer services seem unwilling to help. GDPR issue
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Chris Tindall (@chewytheleftie) reported@alan_reddish @sibelian62 @virginmedia They are a terrible company for internet. Fortunately for us we have plenty of their direct rivals who we use instead now after they made it clear our custom was of no interest to them
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Pure Hearted Human (@Graelwyn) reported@GoonerJo2201 @virginmedia It doesn't matter much now. As I intend to take my life as what virgin media don't know. Is that my mother and father abused me most of my life. And maybe since I never got her unconditional love as she loved only through money. I wanted to use the only thing she gives me now. Since she wouldn't call virgin to explain. As she cares more about my brother's partner's mother having cancer. Than that I may have cancer. So virgin media get their payments. And I have finally given up. That is all.
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Ed Bodey (@eboders) reported@virginmedia hello! You recently sent me a new router but this now causes issues with some items that need a 2.4 connection. How do I resolve this please?
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Stephen Maddock (@stephenm68) reportedDay 35 of absolutely no services from @virginmedia and no useful information about when/if the outage in our area will ever get fixed. Let’s hope that @guardian Consumer Champions will look into this - I’ve just written to them. @Ofcom
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CliveR (@CliveR39) reported@KuchPatryk @Se_Railway No Virgin Media broadband- @nationalrailenq were reporting a network problem
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Steve Kelly (@kellyokid) reported@MelJanie @virginmedia I was with Virgin for years but got treated like a piece of crap on their shoe with multiple issues so I’ve left! Customer service is non existent! They just don’t care!
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meg (@MeganJuliaaa_) reported“we are working hard to restore services as soon as possible” can’t wait to have no tv or internet for the whole weekend thanks virgin media for yet more shocking service