Virgin Media outages and service status in Ripon, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Ripon, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received May 20, 6:08 PM GMT+1.
- Internet (40%)
- TV (40%)
- E-mail (20%)
The latest reports from users having issues in Ripon come from postal codes HG4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Ripon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ripon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Virgin Media
Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ripon, England
The most recent Virgin Media outage reports came from the following cities: Ripon, and Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Ripon
|
Internet | 7 hours ago |
|
Harrogate
|
TV | 6 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Ripon, England
Latest outage, problems and issue reports in Ripon and nearby locations:
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bizzzz (@hizzyrasks) reported from Harrogate, England@virginmedia any updates on the service outage in Harrogate. I have no WiFi or tv. TiVo box has red and blue light
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Julian Monaghan DLG (@J_Monaghan_DLG) reported from Harrogate, EnglandJust seen the @virginmedia “stay connected” ad on TV If only. I have been trying to get them to supply me a stable broadband for the last month You hang on an hour+ to get to speak to customer services they tell you nothing wrong Get real and provide the service I am paying for
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Jacqueline (@Cole63Jacqui) reported from Harrogate, England@virginmedia I have looked on the link, it says there are no known issues. I'm telling you I know there are issues 😡
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Chris (like the trains) (@chornbarino) reported from Harrogate, England@virginmedia having some problems? All devices in the house unable to access Internet, can’t resolve web sites, no streaming etc
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B.W.Shaw Playboy 💙💛 (@dalesman1000) reported from Harrogate, England@virginmedia Hi. I am due to have broadband disconnected today following me giving 30 days notice to cancel on the 26th of June. I've had no confirmation of this other than texts trying to get me to stay. Can someone come back to me and confirm please?
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Rawcomme (@rawcomme) reported from Harrogate, England@virginmedia Still not working I hope your going to give some compensation as @skytv is looking more and more attractive
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Stu Annakin (@SAnnakin16) reported from Killinghall, England@virginmedia customer service absolutely diabolical.
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Carl Waring (@carlwaring) reported from Knaresborough, England@niddnet @virginmedia One reset done already. 2G showed up for a while. So yes, will be getting a new one. The speed issue is a local one not just us, apparently.
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Chris (like the trains) (@chornbarino) reported from Harrogate, England@virginmedia They came back at 10pm ish. Was there a National outage?
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Mike Sunley (@4everrail) reported from Harrogate, England@virginmedia I’m getting a message on my tv to check my antennae connection. Recently had Virgin cable/Internet/Phone line installed. Are there any problems down at your end that my cause this#Harrogate
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christine morgan (@cemorgan) reported from Harrogate, England@virginmedia we are having internet connection issues in HG1 - when will this be sorted . 48hrs without internet or tv !
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Emma Harvey (@em606) reported from Harrogate, England@ArdLiath @virginmedia Ha, yes, actually. Cut off my landline randomly and leave me exposed to mobile spam, amazing service.
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Nicholaus Lamming (@sneakybutcha) reported from Harrogate, England@MrNickKnowles @virginmedia The main problem is that everything is scripted these days (as well as outsourced) so any comment or problem that is ‘off script’ completely knackers the workflow. Whatever happened to the ‘human’ touch eh?
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Emma Harvey (@em606) reported from Harrogate, England@virginmedia Last time it happened yes, it'd been accidentally cut at a box on another street. Need to report it again as line not working again.
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pupandthecrow (@pupandthecrow) reported from Harrogate, EnglandAnyone else think Virgin Media promise a good minimum speed but it’s so intermittent and between good and quicker to just use your phone signal! 👎👎👎 Sick of rebooting!! #virginmedia #internetprovider #fastbroadband #cantdeliveronpromise
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Stu Annakin (@SAnnakin16) reported from Harrogate, England@virginmedia I’m trying to cut off services at my late fathers house, But your customer service team and bereavement team won’t let me do it? This is because I didn’t have the direct debit date to hand to pass security?
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Andrew Thompson (@russell1234) reported from Harrogate, England@virginmedia It came back at 9am. I did check connections and rebooted multiple times so I think it was a network issue though not mentioned on your status checks.
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Carla Wilson (@Carla4986) reported from Ripon, England@virginmedia no broadband since last Thursday, can’t get through to your customer service. Engineer came last week as we’ve struggled with your service for months, he put a new hub in and guess what.... it worked for a day! Now waiting for another engineer to come. Not happy 😡
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Lord North (@LordNorth) reported from Harrogate, England@virginmedia Hi, just signed up for your tv service and it doesn’t work. Your colleague on the phone helpfully arranged a technician but didn’t mention the £25 charge you’ve sneaked onto the text message. Do all new customers suffer this?
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B.W.Shaw Playboy 💙💛 (@dalesman1000) reported from Harrogate, England@virginmedia @thewhitmore Time for this sh1t. But no time to sort out customer issues.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shaun (@shauny67) reported@virginmedia @RobRollin2 If you have the 1gb they are free plus most WiFi issues are due to devices & not the service. Plus you can if want put in modem mode & use your own equipment
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Dee Jarvis 🟪⬜️🟩🏴🇬🇧 (@DeeJarv34798927) reported@Benleo @virginmedia My experience - engineer comes in to fix box. Tells me to put 'dog away!' I say 'no, she won't come into the lounge or bother you' 'Tea, coffee?' I say 'No' 'Water, fruit juice?' I add 'Fruit, fruit' he says I return with apple & banana He grabs both & puts them in his bag 🤨😖
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WCarr (@FastCarr_72) reported@virginmedia hi,my virgin media account has been locked for security reasons for over 3 weeks,I spoke to one of your advisers 2 weeks ago and he said it would be resolved in 3 to 5 days but still not able to sign in,and im unwilling to speak to a automated machine for an hour.
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Holeshot BMX (@HoleshotBMX) reported@Benleo @virginmedia Glad I’ll never be using Virgin media
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Martin Collins (@Martin84Collins) reported@virginmedia Any update on this issue as anything in the virginmedia store when you try and load it up it freezes. There is a TV issue in service status it says it should have been resolved yesterday. My area reference is 031. Thanks
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gogzy (@gogzkerr) reported@Benleo @virginmedia Wierd. Ive been a virgin customer for probably 15 years and had no real issues.
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Tom Sharpe 🇬🇧🇺🇦🇮🇱🤷🏼♂️🖕🤬 (@PuzzlerSharpe) reported@LouiseMensch @virginmedia @Benleo They’ve worked brilliantly for me for 20 years. Enormous companies have very different user experiences at the margins. I’m sorry to hear about Ben’s and hope that they care enough about service delivery to fix it before it damages their brand.
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Chrissie (@Luv_Farmers) reported@Benleo @virginmedia I'm surprised that an investigative journalist even accepted these conditions in the 1st place. VM has an awful reputation for this kind of behaviour which is widely known. Sorry this happened to you but it was to be expected
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Rick (@rickta1) reported@virginmedia @Benleo Generic replies and absolutely unforgivable call centres off shores just to make that bit more money out of millions- all the while providing an awful service!!!!! Leave them like so many of us all have. Loyalty means nothing to them.
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Ben Leo (@Benleo) reportedWhat this comes down to is Virgin Media not wanting consumers to be able to skip adverts anymore using pause and rewind live TV. I assume they get more from advertising money when people are forced to watch adverts on their streaming boxes. Fine, I understand that. But lying and misselling and treating customers like this in order to achieve that is unacceptable.