Virgin Media outages and service status in Ripon, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Ripon, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- Internet (40%)
- TV (40%)
- E-mail (20%)
The latest reports from users having issues in Ripon come from postal codes HG4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Ripon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ripon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 29: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ripon, England
The most recent Virgin Media outage reports came from the following cities: Ripon, and Harrogate.
Community Discussion
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Virgin Media Issues Reports Near Ripon, England
Latest outage, problems and issue reports in Ripon and nearby locations:
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Emma Harvey (@em606) reported from Harrogate, England@virginmedia Last time it happened yes, it'd been accidentally cut at a box on another street. Need to report it again as line not working again.
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James Wall (@JamesWall67) reported from Harrogate, England@virginmedia Morning! Any chance of providing the service that we all pay for today?
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Stu Annakin (@SAnnakin16) reported from Killinghall, England@virginmedia All this link does is ask me to sign in which I’ve done- no web chat
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DEBBI KELSEY ⚡️ (@debbi_kelsey) reported from Harrogate, England@virginmedia No. I don’t have a reference number and my complaint is about the bill!
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Tim Gambrill (@TimGambrill) reported from Harrogate, England@virginmedia internet totally down Virgin media this is shocking service even with this crisis on. It’s not stopping you taking £70 from my account every month. How do I get some service
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Tim Gambrill (@TimGambrill) reported from Harrogate, England@virginmedia my wifi has been down since Friday and i cant get through
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Steven Amani (@steven_amani) reported from Harrogate, England@MikeWTweets @virginmedia Looks like that message shows up whenever there is an outage
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Dave Martin (@DaveyBest) reported from Harrogate, England@virginmedia any issues in the HG2 are for broadband? I know there have been but was meant to have been resolved by today. Thanks
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Chris Martin FRGS (@safaribrit) reported from Kirkby Malzeard, England@virginmedia 1 hour and 42 minutes queueing for a help desk operator to take a call from an 87 year old “shielding” old lady who can’t set up her self install box. Absolutely shoddy customer service. You should be ashamed.
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Steve Matthews (@stevem2009) reported from Harrogate, England@virginmedia @RobertBlaszczak The health check has been done to death the last 4 months, suggest maybe this band aid won’t fix the issues
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Mike Sunley (@4everrail) reported from Harrogate, England@virginmedia I’m getting a message on my tv to check my antennae connection. Recently had Virgin cable/Internet/Phone line installed. Are there any problems down at your end that my cause this#Harrogate
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Tim Gambrill (@TimGambrill) reported from Harrogate, England@virginmedia I’d really like to thank you for rewarding my loyalty by charging me almost TWICE as much as@their new customers for the same broadband service
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pupandthecrow (@pupandthecrow) reported from Harrogate, EnglandAnyone else think Virgin Media promise a good minimum speed but it’s so intermittent and between good and quicker to just use your phone signal! 👎👎👎 Sick of rebooting!! #virginmedia #internetprovider #fastbroadband #cantdeliveronpromise
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Lord North (@LordNorth) reported from Harrogate, England@virginmedia Hi, just signed up for your tv service and it doesn’t work. Your colleague on the phone helpfully arranged a technician but didn’t mention the £25 charge you’ve sneaked onto the text message. Do all new customers suffer this?
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Julian Monaghan DLG (@J_Monaghan_DLG) reported from Harrogate, EnglandHi @virginmedia can you tell me why you have kept me waiting on the phone for nearly 2 hours to get Customer services to deal with my complaint re lack of a proper service over the last 4 months? Still hanging on!!
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Tony Preston (@tapreston) reported from Harrogate, England@virginmedia I've spoken to someone and they are getting an engineer to call me as the issue can't be resolved over the phone
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Emma Baron (@emmabaroncheese) reported from Harrogate, England@virginmedia are services down in HG1?
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Jacqueline (@Cole63Jacqui) reported from Harrogate, England@virginmedia I have looked on the link, it says there are no known issues. I'm telling you I know there are issues 😡
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christine morgan (@cemorgan) reported from Harrogate, England@virginmedia we are having internet connection issues in HG1 - when will this be sorted . 48hrs without internet or tv !
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Emma Harvey (@em606) reported from Harrogate, England@ArdLiath @virginmedia Ha, yes, actually. Cut off my landline randomly and leave me exposed to mobile spam, amazing service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Free I.T. Stafford (@freeITstafford) reported@JamieGBarry @virginmedia I tried that trick at cancellation time, and they told me my address will be stored and I'll always be classed as "existing" so would never be eligible for a "new customer" deal. The only way to be a "new customer" is to move house.
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Steve1968mills (@steve1968mills) reported@alisterrussell @PeteUK7 @virginmedia Please name the company - service like that would encourage people to use them.
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zoe (@mrsdefleppard_) reported@PeteUK7 @virginmedia I rang an insurance company cos I put in a claim for a cancelled holiday asked them if they needed my dads death certificate their reply was has he died erm wtf. Some companies have no tact at all 🤬
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O2 (@O2) reported@j2l_971 Hi it's us from Virgin Media O2. We're sorry about ongoing issues that you're having with your account. If you like we can look into this however we would need to do this in a private chat because we would need more info.
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Ana Atkinson (@Ana1Atkinson) reported@virginmedia we currently have no broadband, no tv and no landline. When I checked the service status, it says phone is ok, so I’m unable to register that we have no landline?
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Andy Vanstan (@andyvanstan) reported@virginmedia what’s going on on with my internet please? Been down all morning. Managed to get through to a human at 07:45 was told outage in my area but it was being worked on & would be back in about an hour. It’s still down & can’t get through to anyone for an update
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Kirstie (@Kirstiefk) reported@PeteUK7 @virginmedia Geez is this still happening? I had this problem with them when my dad died at the end of 2015 and had hoped it was a one off. They even phoned and asked to speak to my dad (despite me being PofA during life) for his permission to deal with me. I hope you get sorted quickly
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Heppo (@neilheppen) reported@virginmedia @GeoffJonners Why should that matter. An existing customers should be offered the same renewal deal whether online or by speaking to an agent. But of course that's not the case - and even the online renewal offer goes up or down every couple of days. Time the regulators got to grips with it.
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Steven Byron (@StevenByro) reported@virginmedia what is the update on the broadband please. Ours has been intermittent for the last two weeks I’m unable to work and my partner is also unable to work. We have called multiple times and get told there’s been a fire causing the problem and told to wait 48 hours?
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Knightmare Fuelhausen (@Th3Crusad3r) reported@virginmedia Just had a text saying you've activated my new media stuff..... Except nobody's come to install it yet Should have been last week but there was a national problem so we agreed to reschedule. Nobody has contacted me either and now I've lost my internet connection