Virgin Media Outage Report in Ripon, North Yorkshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ripon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ripon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 25: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (17%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Ripon, North Yorkshire, England
The most recent Virgin Media outage reports came from the following cities: Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Harrogate |
Internet | |
| Harrogate |
Total Blackout | |
| Harrogate |
Internet | |
| Harrogate |
Total Blackout | |
| Harrogate |
TV | |
| Harrogate |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ripon, England
Latest outage, problems and issue reports in Ripon and nearby locations:
-
Tim Gambrill
(@TimGambrill) reported
from
Harrogate, England
@virginmedia I’d really like to thank you for rewarding my loyalty by charging me almost TWICE as much as@their new customers for the same broadband service
-
Tony Preston
(@tapreston) reported
from
Harrogate, England
@virginmedia I've spoken to someone and they are getting an engineer to call me as the issue can't be resolved over the phone
-
B.W.Shaw Playboy 💙💛
(@dalesman1000) reported
from
Harrogate, England
@virginmedia @thewhitmore Time for this sh1t. But no time to sort out customer issues.
-
Emma Baron
(@emmabaroncheese) reported
from
Harrogate, England
@virginmedia broadband down in HG1, how long is it down for?
-
Carla Wilson
(@Carla4986) reported
from
Ripon, England
@virginmedia no broadband since last Thursday, can’t get through to your customer service. Engineer came last week as we’ve struggled with your service for months, he put a new hub in and guess what.... it worked for a day! Now waiting for another engineer to come. Not happy 😡
-
Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia They came back at 10pm ish. Was there a National outage?
-
Steve Matthews
(@stevem2009) reported
from
Harrogate, England
@virginmedia @RobertBlaszczak The health check has been done to death the last 4 months, suggest maybe this band aid won’t fix the issues
-
Chris Martin FRGS
(@safaribrit) reported
from
Kirkby Malzeard, England
@virginmedia 1 hour and 42 minutes queueing for a help desk operator to take a call from an 87 year old “shielding” old lady who can’t set up her self install box. Absolutely shoddy customer service. You should be ashamed.
-
Mike Sunley
(@4everrail) reported
from
Harrogate, England
@virginmedia I’m getting a message on my tv to check my antennae connection. Recently had Virgin cable/Internet/Phone line installed. Are there any problems down at your end that my cause this#Harrogate
-
Julian Monaghan DLG
(@J_Monaghan_DLG) reported
from
Harrogate, England
Hi @virginmedia can you tell me why you have kept me waiting on the phone for nearly 2 hours to get Customer services to deal with my complaint re lack of a proper service over the last 4 months? Still hanging on!!
-
Tony Preston
(@tapreston) reported
from
Harrogate, England
@virginmedia Hi - Are there any Mobile network issues in North Yorkshire (Harrogate) - no 3 or 4 G and can't make /receive calls?
-
Elle Beesley DipM CMktr ACIM
(@ellebeesley) reported
from
Harrogate, England
While I appreciate the use of chat bots and automated sequences, it’s not solving my problem @virginmedia. How do I get to speak to an actual person???
-
Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia It wasn’t the TV GO app it was everything, broadband etc. Seemed you had a National outage?
-
pupandthecrow
(@pupandthecrow) reported
from
Harrogate, England
Anyone else think Virgin Media promise a good minimum speed but it’s so intermittent and between good and quicker to just use your phone signal! 👎👎👎 Sick of rebooting!! #virginmedia #internetprovider #fastbroadband #cantdeliveronpromise
-
Julian Monaghan DLG
(@J_Monaghan_DLG) reported
from
Harrogate, England
Just seen the @virginmedia “stay connected” ad on TV If only. I have been trying to get them to supply me a stable broadband for the last month You hang on an hour+ to get to speak to customer services they tell you nothing wrong Get real and provide the service I am paying for
-
Emma Baron
(@emmabaroncheese) reported
from
Harrogate, England
@virginmedia are services down in HG1?
-
Tim Gambrill
(@TimGambrill) reported
from
Harrogate, England
@virginmedia internet totally down Virgin media this is shocking service even with this crisis on. It’s not stopping you taking £70 from my account every month. How do I get some service
-
David McCormick
(@DavidTMcCormick) reported
from
Harrogate, England
Thanks @virginmedia on hold for 1 hour and 4 minutes, finally someone answers abs immediately hangs up. You did this to me in March. Been a customer for over 15 years, not for much longer. Appalling customer service
-
Tony Preston
(@tapreston) reported
from
Harrogate, England
@virginmedia Hi - can you help as I'm confused? I'm paying £53.50 for M350 broadband with prices rising in March. Looked on your website today and it says M350 is £38.99.
-
Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia having some problems? All devices in the house unable to access Internet, can’t resolve web sites, no streaming etc
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
erpheath
(@erpheath) reported
@virginmedia Yes, I need a cable pull. This was supposed to be done on 18 May, that was pushed back to 19 May, then 20 May, and now 21 June. I don’t have an awful lot of faith in this getting being done on that date.
-
Amanda Breen
(@AmandaBreen15) reported
@virginmedia where do I get help with not being able to receive emails to my Virgin email account all of a sudden it’s stopped working ?
-
Lisa Woods Home
(@lisawoodshome) reported
Absolute appalling service from @virginmedia @richardbranson 4 days without any service and no refund which I was told I would be getting when I contacted to report the issue. Your own policy states your refund £8.06 per day for total loss of service.
-
Carl Circus
(@circusboy68) reported
@virginmedia I am convinced my tv box is not working reliably. I have a decent speed package with you and the WiFi is reliable otherwise. The box is fairly old. Is there any way to improve this please.
-
Will
(@youcantgoback) reported
@virginmedia Ran again and turning the box on and off was the only advice it game. Still not working. I just want someone to come and fix it. Can you please send someone?
-
Ashlee Mccarthy
(@ashleemcc) reported
@virginmedia very disappointing been a customer for 20 years abs rang up to give 30 days notice last week, not one person has even contacted me to see what the reason is.
-
Sarah 💙🐈⬛🐈
(@SarahLouWrites_) reported
@BruhitsEd_ I cried the other day because virgin media and their terrible customer services
-
Arick G. Wilro - Libertarian
(@AWilro) reported
@virginmedia @Dalvindersingh OMG stop bitching Dalvindersingh. Take ownership of your own problems... jeez.
-
Nicola Guitart
(@NGuitart) reported
@virginmedia will steal your money and make your life hell. Not worth it for a ****** service. Plus they lost all of our contacts...after months promising help they did nothing and every time you want to speak to someone you can't...end of! Disgusting company!
-
Reece Gray
(@Modz_X_Sniperz2) reported
@virginmedia Wireless router meant to be a total of 250Mb, £75 a month and I barely have the function to watch a YouTube video without it buffering every 2 minutes I don’t mean to come across as rude but it’s a joke with the amount of times we’ve called up and nothings been done