Virgin Media

Virgin Media Outage Report in Ripon, North Yorkshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ripon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ripon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ripon, North Yorkshire, England 01/18/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ripon, North Yorkshire, England

The most recent Virgin Media outage reports came from the following cities: Harrogate.

Loading map, please wait...
City Problem Type Report Time
United KingdomHarrogate Internet
United KingdomHarrogate Total Blackout
United KingdomHarrogate Internet
United KingdomHarrogate Total Blackout
United KingdomHarrogate TV
United KingdomHarrogate TV

Community Discussion

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Virgin Media Issues Reports Near Ripon, England

Latest outage, problems and issue reports in Ripon and nearby locations:

  • Carla4986 Carla Wilson (@Carla4986) reported from Ripon, England

    @virginmedia no broadband since last Thursday, can’t get through to your customer service. Engineer came last week as we’ve struggled with your service for months, he put a new hub in and guess what.... it worked for a day! Now waiting for another engineer to come. Not happy 😡

  • emmabaroncheese Emma Baron (@emmabaroncheese) reported from Harrogate, England

    @virginmedia are services down in HG1?

  • J_Monaghan_DLG Julian Monaghan DLG (@J_Monaghan_DLG) reported from Harrogate, England

    Just seen the @virginmedia “stay connected” ad on TV If only. I have been trying to get them to supply me a stable broadband for the last month You hang on an hour+ to get to speak to customer services they tell you nothing wrong Get real and provide the service I am paying for

  • J_Monaghan_DLG Julian Monaghan DLG (@J_Monaghan_DLG) reported from Harrogate, England

    Hi @virginmedia can you tell me why you have kept me waiting on the phone for nearly 2 hours to get Customer services to deal with my complaint re lack of a proper service over the last 4 months? Still hanging on!!

  • carlwaring Carl Waring (@carlwaring) reported from Knaresborough, England

    @niddnet @virginmedia One reset done already. 2G showed up for a while. So yes, will be getting a new one. The speed issue is a local one not just us, apparently.

  • TimGambrill Tim Gambrill (@TimGambrill) reported from Harrogate, England

    @virginmedia I’d really like to thank you for rewarding my loyalty by charging me almost TWICE as much as@their new customers for the same broadband service

  • tapreston Tony Preston (@tapreston) reported from Harrogate, England

    @virginmedia Hi - can you help as I'm confused? I'm paying £53.50 for M350 broadband with prices rising in March. Looked on your website today and it says M350 is £38.99.

  • pupandthecrow pupandthecrow (@pupandthecrow) reported from Harrogate, England

    Anyone else think Virgin Media promise a good minimum speed but it’s so intermittent and between good and quicker to just use your phone signal! 👎👎👎 Sick of rebooting!! #virginmedia #internetprovider #fastbroadband #cantdeliveronpromise

  • dalesman1000 B.W.Shaw Playboy 💙💛 (@dalesman1000) reported from Harrogate, England

    @virginmedia Charging me double my contract cost and complaint not acknowledged. Jog on.

  • stevem2009 Steve Matthews (@stevem2009) reported from Harrogate, England

    @virginmedia @RobertBlaszczak The health check has been done to death the last 4 months, suggest maybe this band aid won’t fix the issues

  • TimGambrill Tim Gambrill (@TimGambrill) reported from Harrogate, England

    @virginmedia internet totally down Virgin media this is shocking service even with this crisis on. It’s not stopping you taking £70 from my account every month. How do I get some service

  • em606 Emma Harvey (@em606) reported from Harrogate, England

    @virginmedia Last time it happened yes, it'd been accidentally cut at a box on another street. Need to report it again as line not working again.

  • 4everrail Mike Sunley (@4everrail) reported from Harrogate, England

    @virginmedia I’m getting a message on my tv to check my antennae connection. Recently had Virgin cable/Internet/Phone line installed. Are there any problems down at your end that my cause this#Harrogate

  • emmabaroncheese Emma Baron (@emmabaroncheese) reported from Harrogate, England

    @virginmedia broadband down in HG1, how long is it down for?

  • safaribrit Chris Martin FRGS (@safaribrit) reported from Kirkby Malzeard, England

    @virginmedia 1 hour and 42 minutes queueing for a help desk operator to take a call from an 87 year old “shielding” old lady who can’t set up her self install box. Absolutely shoddy customer service. You should be ashamed.

  • dalesman1000 B.W.Shaw Playboy 💙💛 (@dalesman1000) reported from Harrogate, England

    @virginmedia @thewhitmore Time for this sh1t. But no time to sort out customer issues.

  • DavidTMcCormick David McCormick (@DavidTMcCormick) reported from Harrogate, England

    Thanks @virginmedia on hold for 1 hour and 4 minutes, finally someone answers abs immediately hangs up. You did this to me in March. Been a customer for over 15 years, not for much longer. Appalling customer service

  • debbi_kelsey DEBBI KELSEY ⚡️ (@debbi_kelsey) reported from Harrogate, England

    @virginmedia No. I don’t have a reference number and my complaint is about the bill!

  • dalesman1000 B.W.Shaw Playboy 💙💛 (@dalesman1000) reported from Harrogate, England

    @virginmedia You're the worst company I've ever dealt with. I only became a customer of yours in Feb and can't wait to leave!

  • em606 Emma Harvey (@em606) reported from Harrogate, England

    @ArdLiath @virginmedia Ha, yes, actually. Cut off my landline randomly and leave me exposed to mobile spam, amazing service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • wrighty1707 Graham Wright (@wrighty1707) reported

    @virginmedia down again. Status page up & down but when it does work says no issues in my area. Also keeps suggesting router reboot (must be stock reply) cos I’ve done it 3 times & no difference. Do you realise people have work to do? Whatever changes you’ve made, revert them 😡

  • AnaAnaball1886 Ana Ball (@AnaAnaball1886) reported

    @virginmedia trying to cancel services. Spoken to 7 people. No one can figure out how to do it. Appalling service to a disabled customer. Been on the phone almost 2 hours and keep getting put through to a team who have no clue what 2 do. John Martin ws meant to cancel. He didnt

  • jgrailpics James (@jgrailpics) reported from Liverpool, England

    When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

  • sanjp1975 sanj (@sanjp1975) reported

    @virginmedia Didn’t get the letter or email saying my prices would go up. Rang you today, was told my bill will go up by £21 as I missed the deadline. Or if I wanted to cancel my contract, it would cost me £288. 19 years as a customer, won’t be one next year for sure. Utter disgrace

  • jonhemsle Jon (@jonhemsle) reported

    @virginmedia Spoke to customer support last week.

  • b19rak Rakesh Parmar (@b19rak) reported

    @virginmedia They couldn’t see one ordered can’t get the app to work. I’ve spent over 10 hours since Friday trying to get this sorted now. I will cancel under my cooling off period. If you really wanted to help you would be asking for my number, contacting me directly and getting it sorted.

  • Jacobmyddelton4 Jacobmyddelton58 (@Jacobmyddelton4) reported

    @virginmedia Internet box is orange not white my LAN cable to the tv is flashing blue meaning my house has no internet? Is it a turn off then after 10 seconds turn back on or is there some sort of issue in the area?

  • patrickstobin patrick tobin (@patrickstobin) reported

    @virginmedia The internet connection is intermittent, good, bad and no connection at all. Light on the box is red has been for months. We spoke to someone in February who agreed to send us a new box.

  • MrDecen17228904 pat (@MrDecen17228904) reported

    @virginmedia Oh come on!! Your service is diabolical. Again. #internet #watford #broadband

  • jo_bromilow Jo (@jo_bromilow) reported

    @virginmedia The box is now flashing red, so the network has clearly gone down somewhere.