Virgin Media Outage Report in Ripon, North Yorkshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ripon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ripon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Ripon, North Yorkshire, England
The most recent Virgin Media outage reports came from the following cities: Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Harrogate |
Wi-fi | |
| Harrogate |
Internet | |
| Harrogate |
Wi-fi | |
| Harrogate |
Internet | |
| Harrogate |
||
| Harrogate |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ripon, England
Latest outage, problems and issue reports in Ripon and nearby locations:
-
Elle Beesley DipM CMktr ACIM
(@ellebeesley) reported
from
Harrogate, England
While I appreciate the use of chat bots and automated sequences, it’s not solving my problem @virginmedia. How do I get to speak to an actual person???
-
Nicholaus Lamming
(@sneakybutcha) reported
from
Harrogate, England
@MrNickKnowles @virginmedia The main problem is that everything is scripted these days (as well as outsourced) so any comment or problem that is ‘off script’ completely knackers the workflow. Whatever happened to the ‘human’ touch eh?
-
Chris Martin FRGS
(@safaribrit) reported
from
Kirkby Malzeard, England
@virginmedia 1 hour and 42 minutes queueing for a help desk operator to take a call from an 87 year old “shielding” old lady who can’t set up her self install box. Absolutely shoddy customer service. You should be ashamed.
-
Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia It wasn’t the TV GO app it was everything, broadband etc. Seemed you had a National outage?
-
B.W.Shaw Playboy 💙💛
(@dalesman1000) reported
from
Harrogate, England
@virginmedia Hi. I am due to have broadband disconnected today following me giving 30 days notice to cancel on the 26th of June. I've had no confirmation of this other than texts trying to get me to stay. Can someone come back to me and confirm please?
-
Tony Preston
(@tapreston) reported
from
Harrogate, England
@virginmedia Hi - can you help as I'm confused? I'm paying £53.50 for M350 broadband with prices rising in March. Looked on your website today and it says M350 is £38.99.
-
Dave Martin
(@DaveyBest) reported
from
Harrogate, England
@virginmedia any issues in the HG2 are for broadband? I know there have been but was meant to have been resolved by today. Thanks
-
Julian Monaghan DLG
(@J_Monaghan_DLG) reported
from
Harrogate, England
Hi @virginmedia can you tell me why you have kept me waiting on the phone for nearly 2 hours to get Customer services to deal with my complaint re lack of a proper service over the last 4 months? Still hanging on!!
-
Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia having some problems? All devices in the house unable to access Internet, can’t resolve web sites, no streaming etc
-
Elle Beesley DipM CMktr ACIM
(@ellebeesley) reported
from
Harrogate, England
@virginmedia He couldn’t find any problems in the house but is checking the network to see if there have been any issues in the area.
-
Tony Preston
(@tapreston) reported
from
Harrogate, England
@virginmedia Hi - Are there any Mobile network issues in North Yorkshire (Harrogate) - no 3 or 4 G and can't make /receive calls?
-
Emma Baron
(@emmabaroncheese) reported
from
Harrogate, England
@virginmedia are services down in HG1?
-
David McCormick
(@DavidTMcCormick) reported
from
Harrogate, England
Thanks @virginmedia on hold for 1 hour and 4 minutes, finally someone answers abs immediately hangs up. You did this to me in March. Been a customer for over 15 years, not for much longer. Appalling customer service
-
Emma Baron
(@emmabaroncheese) reported
from
Harrogate, England
@virginmedia broadband down in HG1, how long is it down for?
-
Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia They came back at 10pm ish. Was there a National outage?
-
Tim Gambrill
(@TimGambrill) reported
from
Harrogate, England
@virginmedia my wifi has been down since Friday and i cant get through
-
Carla Wilson
(@Carla4986) reported
from
Ripon, England
@virginmedia no broadband since last Thursday, can’t get through to your customer service. Engineer came last week as we’ve struggled with your service for months, he put a new hub in and guess what.... it worked for a day! Now waiting for another engineer to come. Not happy 😡
-
Elle Beesley DipM CMktr ACIM
(@ellebeesley) reported
from
Harrogate, England
@virginmedia Our internet connection is intermittent (currently off) and has been rubbish for two weeks despite resetting the router on a daily basis. All the automated sequences tell me the problem is solved. It isn’t.
-
Tony Preston
(@tapreston) reported
from
Harrogate, England
@virginmedia I've spoken to someone and they are getting an engineer to call me as the issue can't be resolved over the phone
-
Rawcomme
(@rawcomme) reported
from
Harrogate, England
@virginmedia Still not working I hope your going to give some compensation as @skytv is looking more and more attractive
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Emily
(@EmilyAwfc) reported
@skytv been with sky since 1997 want to fix into a new deal to save money, I don't want to leave to @virginmedia but you're making it so hard to get a deal to stay. Paying £95 for it when I can get more at virgin for less money, just crazy you don't want to keep loyal customers
-
Paul Montaque
(@Kasztral) reported
@virginmedia I've been looking for the online chat feature and cannot find it. Also, I'm without a phone line so, am seeking urgent support, please.
-
Destroyofpizza2
(@Destroyerofpiz2) reported
@virginmedia your service is a joke constant disconnections and rising prices I have been left on hold for 3 hours multiple times just to be cut off. You must have some dirt on the government to get away with this
-
Camilla
(@camillacasella) reported
@virginmedia Virgin media customer.
-
Kirsti Bobbett
(@itskirstib) reported
@virginmedia It was supposed to be between 8am-12noon but then received another txt at 11am saying appt had not been moved. Service/communication so far has been terrible and I've not been connected yet... not a great impression to a new customer
-
Your friend EasterSFST, Buddy!
(@eastersfst) reported
@virginmedia not you the web team YOU VirginMedia. Ive went through my issue by calling, but I was left in silence before the call was terminated twice. With Whats app, where I was told I hadn't signed up for 1 gig I had signed up for Volt. FOR AN HOUR. Until they admitted I was correct
-
Sandra Collins
(@SandraCollins29) reported
@virginmedia A few things, trying to either cancel my subscription as I can't afford that high of price or renegotiate the price. And also can't seem to log into my online account so am unable to see when my contract ended as I did not get any notification before the price hike.
-
Your friend EasterSFST, Buddy!
(@eastersfst) reported
@virginmedia But I have been treated like an idiot the entire time. I was passed to customer retentions on whats app at 4.42 yesterday. At 8.00 this morning I was given the bot message and then left in a loop. I rang your team and again was dealt with like the problem was my end and told...
-
Black Virtue
(@BlackVirtue) reported
@virginmedia There was nothing advised to us, we were simply told a follow up was already scheduled to fix the problem. Amazed the problem didn't end up this way sooner
-
Camilla
(@camillacasella) reported
@virginmedia Aren’t you a type of team that can help? I refuse to pay €125 a service that is not being delivered. I am looking for compensation and cancellation. This is just outrageous.