Virgin Media outages and service status in Ripon, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Ripon, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Ripon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ripon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Ripon, England
The most recent Virgin Media outage reports came from the following cities: Harrogate, and Ripon.
| City | Problem Type | Report Time |
|---|---|---|
 Harrogate
|
Internet | 8 days ago |
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Virgin Media Issues Reports Near Ripon, England
Latest outage, problems and issue reports in Ripon and nearby locations:
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David McCormick (@DavidTMcCormick) reported from Harrogate, EnglandThanks @virginmedia on hold for 1 hour and 4 minutes, finally someone answers abs immediately hangs up. You did this to me in March. Been a customer for over 15 years, not for much longer. Appalling customer service
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Tim Gambrill (@TimGambrill) reported from Harrogate, England@virginmedia I’d really like to thank you for rewarding my loyalty by charging me almost TWICE as much as@their new customers for the same broadband service
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B.W.Shaw Playboy 💙💛 (@dalesman1000) reported from Harrogate, England@virginmedia Hi. I am due to have broadband disconnected today following me giving 30 days notice to cancel on the 26th of June. I've had no confirmation of this other than texts trying to get me to stay. Can someone come back to me and confirm please?
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B.W.Shaw Playboy 💙💛 (@dalesman1000) reported from Harrogate, England@virginmedia Charging me double my contract cost and complaint not acknowledged. Jog on.
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Steve Matthews (@stevem2009) reported from Harrogate, England@virginmedia @RobertBlaszczak The health check has been done to death the last 4 months, suggest maybe this band aid won’t fix the issues
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Elle Beesley DipM CMktr ACIM (@ellebeesley) reported from Harrogate, England@virginmedia Our internet connection is intermittent (currently off) and has been rubbish for two weeks despite resetting the router on a daily basis. All the automated sequences tell me the problem is solved. It isn’t.
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Nicholaus Lamming (@sneakybutcha) reported from Harrogate, England@MrNickKnowles @virginmedia The main problem is that everything is scripted these days (as well as outsourced) so any comment or problem that is ‘off script’ completely knackers the workflow. Whatever happened to the ‘human’ touch eh?
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Emma Baron (@emmabaroncheese) reported from Harrogate, England@virginmedia are services down in HG1?
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Emma Harvey (@em606) reported from Harrogate, England@virginmedia Last time it happened yes, it'd been accidentally cut at a box on another street. Need to report it again as line not working again.
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B.W.Shaw Playboy 💙💛 (@dalesman1000) reported from Harrogate, England@virginmedia @thewhitmore Time for this sh1t. But no time to sort out customer issues.
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Stu Annakin (@SAnnakin16) reported from Killinghall, England@virginmedia All this link does is ask me to sign in which I’ve done- no web chat
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DEBBI KELSEY ⚡️ (@debbi_kelsey) reported from Harrogate, England@virginmedia No. I don’t have a reference number and my complaint is about the bill!
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Chris (like the trains) (@chornbarino) reported from Harrogate, England@virginmedia They came back at 10pm ish. Was there a National outage?
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Julian Monaghan DLG (@J_Monaghan_DLG) reported from Harrogate, EnglandHi @virginmedia can you tell me why you have kept me waiting on the phone for nearly 2 hours to get Customer services to deal with my complaint re lack of a proper service over the last 4 months? Still hanging on!!
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James Wall (@JamesWall67) reported from Harrogate, England@virginmedia Morning! Any chance of providing the service that we all pay for today?
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Tony Preston (@tapreston) reported from Harrogate, England@virginmedia Hi - can you help as I'm confused? I'm paying £53.50 for M350 broadband with prices rising in March. Looked on your website today and it says M350 is £38.99.
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bizzzz (@hizzyrasks) reported from Harrogate, England@virginmedia any updates on the service outage in Harrogate. I have no WiFi or tv. TiVo box has red and blue light
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Carla Wilson (@Carla4986) reported from Ripon, England@virginmedia no broadband since last Thursday, can’t get through to your customer service. Engineer came last week as we’ve struggled with your service for months, he put a new hub in and guess what.... it worked for a day! Now waiting for another engineer to come. Not happy 😡
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Stu Annakin (@SAnnakin16) reported from Killinghall, England@virginmedia customer service absolutely diabolical.
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Andrew Thompson (@russell1234) reported from Harrogate, England@virginmedia It came back at 9am. I did check connections and rebooted multiple times so I think it was a network issue though not mentioned on your status checks.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ash Tray Ashman🏴🇮🇪 (@spudbishop666) reported@AlexMacLeod9 @virginmedia Mines only £38 , a month basic TV and broadband.. it's been good ngl.. Just customer service is appalling
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Samuel Pierce (@Mrhalfandhalf8) reported@virginmedia hi there last few days my Internet has cut off between 3 to 7 when its been really warm this has happened before and yous have let me leave free of charge as it was never sorted out now its happening again been since Dec but was ok intill the good weather.
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Al (@lexophile) reported@virginmedia my network hasn’t been working all morning along with my entire area , why no posts about this??
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Charlotte Riggio (@MsLiberty1776US) reported@virginmedia you know what would be great? If your phone system worked so your agents could hear customers and not hang up on them saying there’s no response
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Shaun (@shauny67) reported@virginmedia @paulpresenteruk Never use ring door bell over WiFi why cos only works on 2.4ghz & Virgin like all providers combine 2.4 & 5ghz together would need to split them & set a static IP address for the ring door bell on 2.4ghz. best option is ethernet to a POE switch for data & power
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Jason Caine Smith (@jasoncainesmith) reported@VirginMedia No response on X or WhatsApp after hours. Cannot get through by phone due to your system issue. This has left an elderly customer without TV all day. Completely unacceptable. If I don’t get a response shortly I will be making a formal complaint.
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FuzzieRatBag (@FuzziePieRat) reported@virginmedia I understand that, it's the fact that I said I was willing to downgrade to get a cheaper offer, instead they offer higher prices & higher speeds. Funny part is, my renew is cheaper than the offers. I've got till July so I'll either cancel & be a new customer, or accept the renew.
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entrustTMF (@entrustTMF) reportedOn day 8 with no broadband from @virginmedia the engineer has finally fixed it INFURIATINGLY he informed me that the service was shut off at the cabinet due to "noise" from the property that was affecting other users back on 21/4! Said he was astonished I hadn't been informed🤬
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Daniel Taylor (@DanAaronTaylor) reported@virginmedia VM/O2 account locked for security reasons. Spoke with someone on chat who requested it be unlocked within 5 days. This never happened. Called and asked again for my account to be unlocked. Again told this would be done. Hasn’t. Can this be escalated? I need access.
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Scott W L Ford (TICK) (@ScottWLFord) reported@virginmedia - what are you playing at? My TiVo not working! Intermittence signal problem went on week this week! Now my new 360 thingy remote I got it from start of this week. Only to find out I had to order a 360 box it’ll take a week or so? Had enough now.