Virgin Media

Virgin Media Outage Report in Ripon, North Yorkshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ripon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ripon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ripon, North Yorkshire, England 12/11/2024 04:25

December 11: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ripon, North Yorkshire, England

The most recent Virgin Media outage reports came from the following cities: Harrogate.

Loading map, please wait...
City Problem Type Report Time
United KingdomHarrogate E-mail
United KingdomHarrogate Internet
United KingdomHarrogate Internet
United KingdomHarrogate TV
United KingdomHarrogate Internet
United KingdomHarrogate Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ripon, England

Latest outage, problems and issue reports in Ripon and nearby locations:

  • safaribrit Chris Martin FRGS (@safaribrit) reported from Kirkby Malzeard, England

    @virginmedia 1 hour and 42 minutes queueing for a help desk operator to take a call from an 87 year old “shielding” old lady who can’t set up her self install box. Absolutely shoddy customer service. You should be ashamed.

  • rawcomme Rawcomme (@rawcomme) reported from Harrogate, England

    @virginmedia Still not working I hope your going to give some compensation as @skytv is looking more and more attractive

  • emmabaroncheese Emma Baron (@emmabaroncheese) reported from Harrogate, England

    @virginmedia are services down in HG1?

  • chornbarino Chris (like the trains) (@chornbarino) reported from Harrogate, England

    @virginmedia They came back at 10pm ish. Was there a National outage?

  • tapreston Tony Preston (@tapreston) reported from Harrogate, England

    @virginmedia Hi - Are there any Mobile network issues in North Yorkshire (Harrogate) - no 3 or 4 G and can't make /receive calls?

  • J_Monaghan_DLG Julian Monaghan DLG (@J_Monaghan_DLG) reported from Harrogate, England

    Hi @virginmedia can you tell me why you have kept me waiting on the phone for nearly 2 hours to get Customer services to deal with my complaint re lack of a proper service over the last 4 months? Still hanging on!!

  • J_Monaghan_DLG Julian Monaghan DLG (@J_Monaghan_DLG) reported from Harrogate, England

    Just seen the @virginmedia “stay connected” ad on TV If only. I have been trying to get them to supply me a stable broadband for the last month You hang on an hour+ to get to speak to customer services they tell you nothing wrong Get real and provide the service I am paying for

  • TimGambrill Tim Gambrill (@TimGambrill) reported from Harrogate, England

    @virginmedia I’d really like to thank you for rewarding my loyalty by charging me almost TWICE as much as@their new customers for the same broadband service

  • tapreston Tony Preston (@tapreston) reported from Harrogate, England

    @virginmedia Hi - can you help as I'm confused? I'm paying £53.50 for M350 broadband with prices rising in March. Looked on your website today and it says M350 is £38.99.

  • ellebeesley Elle Beesley DipM CMktr ACIM (@ellebeesley) reported from Harrogate, England

    @virginmedia Our internet connection is intermittent (currently off) and has been rubbish for two weeks despite resetting the router on a daily basis. All the automated sequences tell me the problem is solved. It isn’t.

  • chornbarino Chris (like the trains) (@chornbarino) reported from Harrogate, England

    @virginmedia having some problems? All devices in the house unable to access Internet, can’t resolve web sites, no streaming etc

  • ellebeesley Elle Beesley DipM CMktr ACIM (@ellebeesley) reported from Harrogate, England

    @virginmedia He couldn’t find any problems in the house but is checking the network to see if there have been any issues in the area.

  • emmabaroncheese Emma Baron (@emmabaroncheese) reported from Harrogate, England

    @virginmedia broadband down in HG1, how long is it down for?

  • stevem2009 Steve Matthews (@stevem2009) reported from Harrogate, England

    @virginmedia @RobertBlaszczak The health check has been done to death the last 4 months, suggest maybe this band aid won’t fix the issues

  • tapreston Tony Preston (@tapreston) reported from Harrogate, England

    @virginmedia I've spoken to someone and they are getting an engineer to call me as the issue can't be resolved over the phone

  • chornbarino Chris (like the trains) (@chornbarino) reported from Harrogate, England

    @virginmedia It wasn’t the TV GO app it was everything, broadband etc. Seemed you had a National outage?

  • DavidTMcCormick David McCormick (@DavidTMcCormick) reported from Harrogate, England

    Thanks @virginmedia on hold for 1 hour and 4 minutes, finally someone answers abs immediately hangs up. You did this to me in March. Been a customer for over 15 years, not for much longer. Appalling customer service

  • Carla4986 Carla Wilson (@Carla4986) reported from Ripon, England

    @virginmedia no broadband since last Thursday, can’t get through to your customer service. Engineer came last week as we’ve struggled with your service for months, he put a new hub in and guess what.... it worked for a day! Now waiting for another engineer to come. Not happy 😡

  • ellebeesley Elle Beesley DipM CMktr ACIM (@ellebeesley) reported from Harrogate, England

    While I appreciate the use of chat bots and automated sequences, it’s not solving my problem @virginmedia. How do I get to speak to an actual person???

  • TimGambrill Tim Gambrill (@TimGambrill) reported from Harrogate, England

    @virginmedia my wifi has been down since Friday and i cant get through

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ceefaxretro ceefaxretromug (@ceefaxretro) reported

    @virginmedia I want to get it off my credit file so tried to set a payment plan up I was told I couldn't, I was offered a settlement of £60 which I agreed to but the handler would not agree to send me confirmation the account was clear before closing the complaint

  • konrkonrkonr konr🌱-🎙DAM EP 4 SOON (@konrkonrkonr) reported

    Man **** virgin media outages (do not respond to this tweet, employee of virgin media)

  • LDonald101 L.i.am (@LDonald101) reported

    @uk_domain_names @Dervlen What network does virgin work off? #RoamingCharges #virginmedia @virginmedia are you introducing roaming charges?

  • amy_beddis Amy Beddis (@amy_beddis) reported

    @virginmedia terrible customer service- been with you for the past few years (despite terrible b/band- so that we have had to buy a router!)&now you are charging us double for the same package! Only thing you can offer us is a deal £25 more p/month than a new customer would pay?!

  • ScuzzedFanKyra Scuzzed hypeman (@ScuzzedFanKyra) reported

    @virginmedia fix my Internet thanks

  • frogncat 🎵USIC! Club Elite 😍 (@frogncat) reported

    @virginmedia So to clarify you've not added any additional help to my post, thread or issue and confirm that I have gone through the best way to resolve my issue? And has added additional stress to resolve the issues. Smh. I really hope the WiFi pod's work.

  • haq_suleman Suleman Haq (@haq_suleman) reported

    @virginmedia No, there's not, even rebooting it doesn't fix it. It happens several times per day at the moment, and at various times... And it's starting to drive me insane.

  • KimBaker19 Kim Yates (@KimBaker19) reported

    @virginmedia internet down AGAIN in TF7! What’s going on??

  • CraigJMackenzie Craig Carrera (@CraigJMackenzie) reported

    @virginmedia Yes it's been rebooted and my SSIDs have been separated out into 2 channels as well. It's not great usually tbh but over the past week service has been shocking

  • ceefaxretro ceefaxretromug (@ceefaxretro) reported

    @virginmedia I also was said that I woukd recieve a managers call yesterday but that also never happened they probably called my number from 3 years ago