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Virgin Media

Virgin Media Outage Report in Ripon, North Yorkshire, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Ripon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ripon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Ripon, England

The most recent Virgin Media outage reports came from the following cities: Ripon, and Harrogate.

CityProblem TypeReport Time
Ripon Internet 1 month ago
Harrogate Wi-fi 1 month ago
Harrogate Internet 2 months ago
Harrogate Internet 2 months ago
Harrogate Phone 2 months ago
Harrogate Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ripon, England

Latest outage, problems and issue reports in Ripon and nearby locations:

  • ellebeesley
    Elle Beesley DipM CMktr ACIM (@ellebeesley) reported from Harrogate, England

    @virginmedia He couldn’t find any problems in the house but is checking the network to see if there have been any issues in the area.

  • DavidTMcCormick
    David McCormick (@DavidTMcCormick) reported from Harrogate, England

    Thanks @virginmedia on hold for 1 hour and 4 minutes, finally someone answers abs immediately hangs up. You did this to me in March. Been a customer for over 15 years, not for much longer. Appalling customer service

  • safaribrit
    Chris Martin FRGS (@safaribrit) reported from Kirkby Malzeard, England

    @virginmedia 1 hour and 42 minutes queueing for a help desk operator to take a call from an 87 year old “shielding” old lady who can’t set up her self install box. Absolutely shoddy customer service. You should be ashamed.

  • ellebeesley
    Elle Beesley DipM CMktr ACIM (@ellebeesley) reported from Harrogate, England

    @virginmedia Our internet connection is intermittent (currently off) and has been rubbish for two weeks despite resetting the router on a daily basis. All the automated sequences tell me the problem is solved. It isn’t.

  • chornbarino
    Chris (like the trains) (@chornbarino) reported from Harrogate, England

    @virginmedia having some problems? All devices in the house unable to access Internet, can’t resolve web sites, no streaming etc

  • sneakybutcha
    Nicholaus Lamming (@sneakybutcha) reported from Harrogate, England

    @MrNickKnowles @virginmedia The main problem is that everything is scripted these days (as well as outsourced) so any comment or problem that is ‘off script’ completely knackers the workflow. Whatever happened to the ‘human’ touch eh?

  • tapreston
    Tony Preston (@tapreston) reported from Harrogate, England

    @virginmedia Hi - can you help as I'm confused? I'm paying £53.50 for M350 broadband with prices rising in March. Looked on your website today and it says M350 is £38.99.

  • dalesman1000
    B.W.Shaw Playboy 💙💛 (@dalesman1000) reported from Harrogate, England

    @virginmedia Hi. I am due to have broadband disconnected today following me giving 30 days notice to cancel on the 26th of June. I've had no confirmation of this other than texts trying to get me to stay. Can someone come back to me and confirm please?

  • TimGambrill
    Tim Gambrill (@TimGambrill) reported from Harrogate, England

    @virginmedia my wifi has been down since Friday and i cant get through

  • ellebeesley
    Elle Beesley DipM CMktr ACIM (@ellebeesley) reported from Harrogate, England

    While I appreciate the use of chat bots and automated sequences, it’s not solving my problem @virginmedia. How do I get to speak to an actual person???

  • rawcomme
    Rawcomme (@rawcomme) reported from Harrogate, England

    @virginmedia Still not working I hope your going to give some compensation as @skytv is looking more and more attractive

  • emmabaroncheese
    Emma Baron (@emmabaroncheese) reported from Harrogate, England

    @virginmedia are services down in HG1?

  • chornbarino
    Chris (like the trains) (@chornbarino) reported from Harrogate, England

    @virginmedia They came back at 10pm ish. Was there a National outage?

  • emmabaroncheese
    Emma Baron (@emmabaroncheese) reported from Harrogate, England

    @virginmedia broadband down in HG1, how long is it down for?

  • tapreston
    Tony Preston (@tapreston) reported from Harrogate, England

    @virginmedia I've spoken to someone and they are getting an engineer to call me as the issue can't be resolved over the phone

  • chornbarino
    Chris (like the trains) (@chornbarino) reported from Harrogate, England

    @virginmedia It wasn’t the TV GO app it was everything, broadband etc. Seemed you had a National outage?

  • DaveyBest
    Dave Martin (@DaveyBest) reported from Harrogate, England

    @virginmedia any issues in the HG2 are for broadband? I know there have been but was meant to have been resolved by today. Thanks

  • tapreston
    Tony Preston (@tapreston) reported from Harrogate, England

    @virginmedia Hi - Are there any Mobile network issues in North Yorkshire (Harrogate) - no 3 or 4 G and can't make /receive calls?

  • J_Monaghan_DLG
    Julian Monaghan DLG (@J_Monaghan_DLG) reported from Harrogate, England

    Hi @virginmedia can you tell me why you have kept me waiting on the phone for nearly 2 hours to get Customer services to deal with my complaint re lack of a proper service over the last 4 months? Still hanging on!!

  • Carla4986
    Carla Wilson (@Carla4986) reported from Ripon, England

    @virginmedia no broadband since last Thursday, can’t get through to your customer service. Engineer came last week as we’ve struggled with your service for months, he put a new hub in and guess what.... it worked for a day! Now waiting for another engineer to come. Not happy 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Edlangley44
    Edwina Langley (@Edlangley44) reported

    @ElliottHogg1989 @virginmedia Happens with their internet all the time though and no information. Just missed an important meeting at work... again! Very expensive for such poor service

  • camwoowoo
    Cam (@camwoowoo) reported

    @virginmedia We can’t even get updates nor check the service status as your website is also down!

  • sparklebeach
    princessdarkside (@sparklebeach) reported

    @virginmedia good morning our box s register channels unavailable although bill been paid and websites down too advise please

  • JustLozza
    LoZZa (@JustLozza) reported

    Ugh #virginmedia is down ?? :/ 🤔

  • wheaty666
    John (@wheaty666) reported

    @virginmedia Virgin media not working in Nottingham

  • MailleyTrisha
    Trisha O'Mailley (@MailleyTrisha) reported

    @virginmedia I'm in Glasgow tv completely off cannot access website and customer services phone number is closed blooming joke😡

  • plotlosttwit
    Rob Harwood (@plotlosttwit) reported

    @virginmedia Think you have bigger problems your 90% of your website is down too.

  • MariaTh02214132
    Maria Thomson (@MariaTh02214132) reported

    @virginmedia @lozs1949 Hi will we get compensated for this outage I’m in Glasgow and I pay a lot of money per month and lack of customer service is just not good enough

  • BethPerrin
    Beth Perrin (@BethPerrin) reported

    @virginmedia Hi were having problems here in Grimsby I can't get in touch with anyone only the broad band is working

  • RobertGEdge
    Robert G Edge (Ex Labour Party Member) (@RobertGEdge) reported

    @hrh_nic @virginmedia Loughborough too... phone line permanently engaged great customer service NOT!