Virgin Media outages and service status in Ripon, England

Problems in the last 24 hours in Ripon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ripon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ripon, England

The most recent Virgin Media outage reports came from the following cities: Harrogate.

City	Problem Type	Report Time
Harrogate	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Ripon, England

Latest outage, problems and issue reports in Ripon and nearby locations:

• 
  christine morgan (@cemorgan) reported 7 seconds ago from Harrogate, England

  @virginmedia we are having internet connection issues in HG1 - when will this be sorted . 48hrs without internet or tv !

• 
  Lord North (@LordNorth) reported 1 minute ago from Harrogate, England

  @virginmedia Hi, just signed up for your tv service and it doesn’t work. Your colleague on the phone helpfully arranged a technician but didn’t mention the £25 charge you’ve sneaked onto the text message. Do all new customers suffer this?

• 
  Julian Monaghan DLG (@J_Monaghan_DLG) reported 7 minutes ago from Harrogate, England

  Hi @virginmedia can you tell me why you have kept me waiting on the phone for nearly 2 hours to get Customer services to deal with my complaint re lack of a proper service over the last 4 months? Still hanging on!!

• 
  B.W.Shaw Playboy 💙💛 (@dalesman1000) reported 9 minutes ago from Harrogate, England

  @virginmedia Charging me double my contract cost and complaint not acknowledged. Jog on.

• 
  Carl Waring (@carlwaring) reported 11 minutes ago from Knaresborough, England

  @niddnet @virginmedia One reset done already. 2G showed up for a while. So yes, will be getting a new one. The speed issue is a local one not just us, apparently.

• 
  Chris Martin FRGS (@safaribrit) reported 14 minutes ago from Kirkby Malzeard, England

  @virginmedia 1 hour and 42 minutes queueing for a help desk operator to take a call from an 87 year old “shielding” old lady who can’t set up her self install box. Absolutely shoddy customer service. You should be ashamed.

• 
  Julian Monaghan DLG (@J_Monaghan_DLG) reported 17 minutes ago from Harrogate, England

  Just seen the @virginmedia “stay connected” ad on TV If only. I have been trying to get them to supply me a stable broadband for the last month You hang on an hour+ to get to speak to customer services they tell you nothing wrong Get real and provide the service I am paying for

• 
  Emma Baron (@emmabaroncheese) reported 18 minutes ago from Harrogate, England

  @virginmedia broadband down in HG1, how long is it down for?

• 
  Steve Matthews (@stevem2009) reported 27 minutes ago from Harrogate, England

  @virginmedia @RobertBlaszczak The health check has been done to death the last 4 months, suggest maybe this band aid won’t fix the issues

• 
  Jacqueline (@Cole63Jacqui) reported 31 minutes ago from Harrogate, England

  @virginmedia I have looked on the link, it says there are no known issues. I'm telling you I know there are issues 😡

• 
  B.W.Shaw Playboy 💙💛 (@dalesman1000) reported 32 minutes ago from Harrogate, England

  @virginmedia You're the worst company I've ever dealt with. I only became a customer of yours in Feb and can't wait to leave!

• 
  Stu Annakin (@SAnnakin16) reported 37 minutes ago from Harrogate, England

  @virginmedia I’m trying to cut off services at my late fathers house, But your customer service team and bereavement team won’t let me do it? This is because I didn’t have the direct debit date to hand to pass security?

• 
  Elle Beesley DipM CMktr ACIM (@ellebeesley) reported 39 minutes ago from Harrogate, England

  While I appreciate the use of chat bots and automated sequences, it’s not solving my problem @virginmedia. How do I get to speak to an actual person???

• 
  Emma Harvey (@em606) reported 40 minutes ago from Harrogate, England

  @ArdLiath @virginmedia Ha, yes, actually. Cut off my landline randomly and leave me exposed to mobile spam, amazing service.

• 
  Stu Annakin (@SAnnakin16) reported 46 minutes ago from Killinghall, England

  @virginmedia customer service absolutely diabolical.

• 
  B.W.Shaw Playboy 💙💛 (@dalesman1000) reported 50 minutes ago from Harrogate, England

  @virginmedia Hi. I am due to have broadband disconnected today following me giving 30 days notice to cancel on the 26th of June. I've had no confirmation of this other than texts trying to get me to stay. Can someone come back to me and confirm please?

• 
  DEBBI KELSEY ⚡️ (@debbi_kelsey) reported 51 minutes ago from Harrogate, England

  @virginmedia No. I don’t have a reference number and my complaint is about the bill!

• 
  Carla Wilson (@Carla4986) reported 52 minutes ago from Ripon, England

  @virginmedia no broadband since last Thursday, can’t get through to your customer service. Engineer came last week as we’ve struggled with your service for months, he put a new hub in and guess what.... it worked for a day! Now waiting for another engineer to come. Not happy 😡

• 
  Tony Preston (@tapreston) reported 54 minutes ago from Harrogate, England

  @virginmedia I've spoken to someone and they are getting an engineer to call me as the issue can't be resolved over the phone

• 
  Emma Harvey (@em606) reported 55 minutes ago from Harrogate, England

  @virginmedia Last time it happened yes, it'd been accidentally cut at a box on another street. Need to report it again as line not working again.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  dEBT shredder (@andybearz) reported 1 minute ago

  @robert_grieve @virginmedia Yup Terrible customer service Seems to be once they have you signed up they no longer give a ****

• 
  meg (@MeganJuliaaa_) reported 2 minutes ago

  @virginmedia can you help me cancel a engineer booking as everything is working now

• 
  Paddy Sweeney (@PaddySw99745534) reported 3 minutes ago

  @virginmedia @pholmes38 Repeatedly sent messages/emails explaining the issues. You don’t appear to know what you are doing. Awful customer service. Paddy Sweeney

• 
  Andrea Jones (@Ang_Jones72) reported 3 minutes ago

  @Graelwyn So many people have had issues with virgin media. Cancelling was a nightmare for my parents.very bad company

• 
  Expanse Consulting Ltd (@ExpanseCon) reported 4 minutes ago

  @MartinXTweets @VodafoneIreland Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.

• 
  Bev Terry 🏆🏆🏆🏆🏆🏆 (@Bev2810) reported 7 minutes ago

  @virginmedia you don’t bother looking after loyal customers do you ? want to offer my renewal for more than what I can get as a new customer

• 
  William (@William232393) reported 9 minutes ago

  I had Virgin Media - for 10 hours, I also had Virgin Money, I will never EVER touch anything at all with Virgin in front of its name.

• 
  Max Pallas (@SuddenLife) reported 10 minutes ago

  @gloucesterglass @virginmedia Mobile phone signal in Tewkesbury is virtually non existent. I can’t send SMS text inside my home, there no 5G, and I get a weak 4G on Tewkesbury bypass. Fortunately, I have good WiFi, YouFibre 900mb for £24 monthly.

• 
  James (Jim) Naismith (@JHNaismith) reported 20 minutes ago

  Usually optimistic on technological progress so disappointed broadband speed being > halved to 67Mbps next month by @bt_uk. @virginmedia can’t fix their “blocked duct” at front door, not good advert for uk infrastructure, I live in Jericho, central Oxford, not remote Highlands.

• 
  dharmi04 (@Dharmi04) reported 22 minutes ago

  @virginmedia my broadband seems to be down, can you check and fix ?