Virgin Media Outage Report in Ripon, North Yorkshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Ripon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ripon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Ripon, North Yorkshire, England
The most recent Virgin Media outage reports came from the following cities: Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Ripon, England
Latest outage, problems and issue reports in Ripon and nearby locations:
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Emma Baron
(@emmabaroncheese) reported
from
Harrogate, England
@virginmedia broadband down in HG1, how long is it down for?
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Carla Wilson
(@Carla4986) reported
from
Ripon, England
@virginmedia no broadband since last Thursday, can’t get through to your customer service. Engineer came last week as we’ve struggled with your service for months, he put a new hub in and guess what.... it worked for a day! Now waiting for another engineer to come. Not happy 😡
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Tim Gambrill
(@TimGambrill) reported
from
Harrogate, England
@virginmedia I’d really like to thank you for rewarding my loyalty by charging me almost TWICE as much as@their new customers for the same broadband service
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Emma Baron
(@emmabaroncheese) reported
from
Harrogate, England
@virginmedia are services down in HG1?
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Elle Beesley DipM CMktr ACIM
(@ellebeesley) reported
from
Harrogate, England
While I appreciate the use of chat bots and automated sequences, it’s not solving my problem @virginmedia. How do I get to speak to an actual person???
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Elle Beesley DipM CMktr ACIM
(@ellebeesley) reported
from
Harrogate, England
@virginmedia Our internet connection is intermittent (currently off) and has been rubbish for two weeks despite resetting the router on a daily basis. All the automated sequences tell me the problem is solved. It isn’t.
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Steve Matthews
(@stevem2009) reported
from
Harrogate, England
@virginmedia @RobertBlaszczak The health check has been done to death the last 4 months, suggest maybe this band aid won’t fix the issues
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David McCormick
(@DavidTMcCormick) reported
from
Harrogate, England
Thanks @virginmedia on hold for 1 hour and 4 minutes, finally someone answers abs immediately hangs up. You did this to me in March. Been a customer for over 15 years, not for much longer. Appalling customer service
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Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia They came back at 10pm ish. Was there a National outage?
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Tony Preston
(@tapreston) reported
from
Harrogate, England
@virginmedia Hi - Are there any Mobile network issues in North Yorkshire (Harrogate) - no 3 or 4 G and can't make /receive calls?
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Tony Preston
(@tapreston) reported
from
Harrogate, England
@virginmedia I've spoken to someone and they are getting an engineer to call me as the issue can't be resolved over the phone
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Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia It wasn’t the TV GO app it was everything, broadband etc. Seemed you had a National outage?
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Julian Monaghan DLG
(@J_Monaghan_DLG) reported
from
Harrogate, England
Hi @virginmedia can you tell me why you have kept me waiting on the phone for nearly 2 hours to get Customer services to deal with my complaint re lack of a proper service over the last 4 months? Still hanging on!!
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Mike Sunley
(@4everrail) reported
from
Harrogate, England
@virginmedia I’m getting a message on my tv to check my antennae connection. Recently had Virgin cable/Internet/Phone line installed. Are there any problems down at your end that my cause this#Harrogate
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Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia having some problems? All devices in the house unable to access Internet, can’t resolve web sites, no streaming etc
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Tim Gambrill
(@TimGambrill) reported
from
Harrogate, England
@virginmedia internet totally down Virgin media this is shocking service even with this crisis on. It’s not stopping you taking £70 from my account every month. How do I get some service
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Julian Monaghan DLG
(@J_Monaghan_DLG) reported
from
Harrogate, England
Just seen the @virginmedia “stay connected” ad on TV If only. I have been trying to get them to supply me a stable broadband for the last month You hang on an hour+ to get to speak to customer services they tell you nothing wrong Get real and provide the service I am paying for
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Chris Martin FRGS
(@safaribrit) reported
from
Kirkby Malzeard, England
@virginmedia 1 hour and 42 minutes queueing for a help desk operator to take a call from an 87 year old “shielding” old lady who can’t set up her self install box. Absolutely shoddy customer service. You should be ashamed.
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Tony Preston
(@tapreston) reported
from
Harrogate, England
@virginmedia Hi - can you help as I'm confused? I'm paying £53.50 for M350 broadband with prices rising in March. Looked on your website today and it says M350 is £38.99.
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pupandthecrow
(@pupandthecrow) reported
from
Harrogate, England
Anyone else think Virgin Media promise a good minimum speed but it’s so intermittent and between good and quicker to just use your phone signal! 👎👎👎 Sick of rebooting!! #virginmedia #internetprovider #fastbroadband #cantdeliveronpromise
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rb
(@rhberriman) reported
@virginmedia since upgrading my internet to M350 3 weeks ago my speeds have dropped 10x the speed I used to get before upgrading! 45 mins on hold today and yesterday, how do I talk to someone?? Poor speeds (5d/l 0.2 u/l) even wired directly to the virgin hub
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Ann 🦔🦅🏴
(@Cosworthlady) reported
@virginmedia and ideas what problems there are in eh17 area? Broadband is now slower than my dial up was twenty years ago. Paying for 200mb and not happy. Ran the auto test and it says it's fine! Well it's not fine.
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dave Sanderson
(@WolfMan53023656) reported
@virginmedia on hold for 47 minutes to cancel.due to price increase then cut off. FURIOUS..
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Allan D
(@bhoy_allan) reported
@virginmedia 1 hour answer 54 minutes with someone answering then placing me on hold and hanging up on me. This service is terrible
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Hamza Shah
(@Hamza51214) reported
@virginmedia hi,2 engineers came out today to install BB only to be told by them that there’s no cabling so they can’t install.Why wasn’t I made aware of this before hand? Got through to pre installation team & they were useless, please advise as I’m going to cancel tomorrow.
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Anunitha Thomas
(@Octavesymphony) reported
@virginmedia Thanks for your support. Your team are probably the only decent part of customer service. I'll wait till 9 and if they don't pick up I'll try again at 8am.
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Maria Swanson
(@m_swanson1) reported
@virginmedia So it seems I may need your help after all, I need to end my contract as after being quoted £40 monthly fee all I’ve had is hassle being charged more. I’m not going to pay to stop the contract as I’m fed up of having to call so many times and being told different things.
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Stu Mc
(@LokoLokoLoko) reported
@virginmedia any update on the virgin TV go app not playing any channels? The app just says "sorry this isn't available, sorry we can't play this at the moment" lots of people on the help forums been unable to use for weeks. Multiple platforms and Os
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Michael Cottage
(@michaelcottage) reported
@virginmedia hi, are there broadband issues in the L18 area of Liverpool? Ours is down with flashing green lights on the Hub 3.
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James skiverton
(@skivy80_i) reported
Virgin media customer service is an absolute joke.