Virgin Media outages and service status in Ripon, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Ripon, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- Internet (40%)
- TV (40%)
- E-mail (20%)
The latest reports from users having issues in Ripon come from postal codes HG4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Ripon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ripon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 28: Problems at Virgin Media
Virgin Media is having issues since 02:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ripon, England
The most recent Virgin Media outage reports came from the following cities: Ripon, and Harrogate.
Community Discussion
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Virgin Media Issues Reports Near Ripon, England
Latest outage, problems and issue reports in Ripon and nearby locations:
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DEBBI KELSEY ⚡️ (@debbi_kelsey) reported from Harrogate, England@virginmedia No. I don’t have a reference number and my complaint is about the bill!
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Stu Annakin (@SAnnakin16) reported from Harrogate, England@virginmedia I’m trying to cut off services at my late fathers house, But your customer service team and bereavement team won’t let me do it? This is because I didn’t have the direct debit date to hand to pass security?
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Stu Annakin (@SAnnakin16) reported from Killinghall, England@virginmedia customer service absolutely diabolical.
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Steven Amani (@steven_amani) reported from Harrogate, England@MikeWTweets @virginmedia Looks like that message shows up whenever there is an outage
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James Wall (@JamesWall67) reported from Harrogate, England@virginmedia Morning! Any chance of providing the service that we all pay for today?
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Emma Baron (@emmabaroncheese) reported from Harrogate, England@virginmedia broadband down in HG1, how long is it down for?
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Tim Gambrill (@TimGambrill) reported from Harrogate, England@virginmedia I’d really like to thank you for rewarding my loyalty by charging me almost TWICE as much as@their new customers for the same broadband service
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christine morgan (@cemorgan) reported from Harrogate, England@virginmedia we are having internet connection issues in HG1 - when will this be sorted . 48hrs without internet or tv !
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Elle Beesley DipM CMktr ACIM (@ellebeesley) reported from Harrogate, England@virginmedia He couldn’t find any problems in the house but is checking the network to see if there have been any issues in the area.
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Chris Martin FRGS (@safaribrit) reported from Kirkby Malzeard, England@virginmedia 1 hour and 42 minutes queueing for a help desk operator to take a call from an 87 year old “shielding” old lady who can’t set up her self install box. Absolutely shoddy customer service. You should be ashamed.
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Tony Preston (@tapreston) reported from Harrogate, England@virginmedia Hi - Are there any Mobile network issues in North Yorkshire (Harrogate) - no 3 or 4 G and can't make /receive calls?
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Andrew Thompson (@russell1234) reported from Harrogate, England@virginmedia It came back at 9am. I did check connections and rebooted multiple times so I think it was a network issue though not mentioned on your status checks.
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Lord North (@LordNorth) reported from Harrogate, England@virginmedia Hi, just signed up for your tv service and it doesn’t work. Your colleague on the phone helpfully arranged a technician but didn’t mention the £25 charge you’ve sneaked onto the text message. Do all new customers suffer this?
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Chris (like the trains) (@chornbarino) reported from Harrogate, England@virginmedia They came back at 10pm ish. Was there a National outage?
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Carla Wilson (@Carla4986) reported from Ripon, England@virginmedia no broadband since last Thursday, can’t get through to your customer service. Engineer came last week as we’ve struggled with your service for months, he put a new hub in and guess what.... it worked for a day! Now waiting for another engineer to come. Not happy 😡
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David McCormick (@DavidTMcCormick) reported from Harrogate, EnglandThanks @virginmedia on hold for 1 hour and 4 minutes, finally someone answers abs immediately hangs up. You did this to me in March. Been a customer for over 15 years, not for much longer. Appalling customer service
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Emma Harvey (@em606) reported from Harrogate, England@ArdLiath @virginmedia Ha, yes, actually. Cut off my landline randomly and leave me exposed to mobile spam, amazing service.
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Chris (like the trains) (@chornbarino) reported from Harrogate, England@virginmedia having some problems? All devices in the house unable to access Internet, can’t resolve web sites, no streaming etc
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Nicholaus Lamming (@sneakybutcha) reported from Harrogate, England@MrNickKnowles @virginmedia The main problem is that everything is scripted these days (as well as outsourced) so any comment or problem that is ‘off script’ completely knackers the workflow. Whatever happened to the ‘human’ touch eh?
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Chris (like the trains) (@chornbarino) reported from Harrogate, England@virginmedia It wasn’t the TV GO app it was everything, broadband etc. Seemed you had a National outage?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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nottslad (@nottslad2) reported@JamieGBarry @virginmedia Same here, customer over 30 years, bill up £55,rang them got a £10 of, no way can I pay that. Loyalty means nothing to them.
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Robert Joesbury (@RobertJoesbury) reported@virginmedia my internet is down, any chance of an update please?
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Sandra Robinson (@mrsluc) reported@JamieGBarry @virginmedia I may be alone here, but I got a 18 month contract for less than I was paying for previous 18 months. Offer just came up on my phone. Alone again but I have never had an issue wth @virginmedia
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Mary (@kanyonatic) reported@virginmedia had issues with internet said they were sorting it and it would be ok by 6 pm well now it’s 02:39 and still no internet !!!!
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egneg (@egneg) reported@JamieGBarry @virginmedia Let contract run out then ring virgin and cancel, sign up to sky, literally next day virgin ring you and offer the earth. Then just ring sky again and cancel. Works every time I promise.
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Angeltt (@Angeltt_tt) reported@PeteUK7 @IDHDRUM @virginmedia Win95 wouldve taken 3 weeks, not 3 months, theyre lying ******* trying to save face for their disgusting behaviour. Theyre predators, mis-selling + overcharging for services they simply arent (+ never) providing + their service as a whole is worse than running on timed dial up.
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Noely Daniels (@noel33330) reported@JamieGBarry @virginmedia Never understand why companies do this … same goes for insurance companies.
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Dr Stuart Woolley (@FractalDoctor) reported@PeteUK7 @virginmedia Had exactly the same situation last year with a close relative. Complete shambles that took many mails and waiting on hold on the phone to resolve, then sending back boxes of crap that would no doubt go into landfill. I'd recommend avoiding them at all costs, for anyone.
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Tino 🐧🌋 (@TinoElduderino) reported@JamieGBarry @virginmedia They will offer you login to the website new deal if you do the chat with an agent or speak to some in the phone if you are willing to lock in for a new contract.
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🇬🇧 FI is awesome 😎 (@GrahamCompton) reported@JamieGBarry @virginmedia Leave. Send back the equipment at their cost. Get your partner to order a new contract via a comparison site. Claim cashback. Been there, done that. Totally nuts customer service by Virgin.