Virgin Media Outage Report in Harrogate, North Yorkshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Harrogate come from postal codes HG1 and HG2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrogate, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrogate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 20: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Harrogate, North Yorkshire, England
The most recent Virgin Media outage reports came from the following cities: Leeds and Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Internet | |
| Leeds |
TV | |
| Leeds |
Total Blackout | |
| Leeds |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrogate, England
Latest outage, problems and issue reports in Harrogate and nearby locations:
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Thomas Gadd
(@ThomasGaddPhoto) reported
from
Wrose, England
@SGiangregorio @virginmedia Terrible for the money they charge people. No doubt they’ll be happy enough increase your bill though at the end of the year
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Stu Annakin
(@SAnnakin16) reported
from
Killinghall, England
@virginmedia All this link does is ask me to sign in which I’ve done- no web chat
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Stu Annakin
(@SAnnakin16) reported
from
Harrogate, England
@virginmedia I’m trying to cut off services at my late fathers house, But your customer service team and bereavement team won’t let me do it? This is because I didn’t have the direct debit date to hand to pass security?
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Stu Annakin
(@SAnnakin16) reported
from
Killinghall, England
@virginmedia customer service absolutely diabolical.
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Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 )
(@saffysaffron) reported
from
Wrose, England
@virginmedia It’s been on and off for weeks. Nothing is being done quickly enough. Hope you will be compensating customers for the loss of service !
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@virginmedia great to see you hiked my price and the service is worse. And before you say it yes I have reset my box , that's all you ever say 🤬🤬
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Rachel Hatfield
(@rosiehat) reported
from
Wrose, England
@vmbusiness Have we got any updates on this outage please? #Timeismoney #business
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James Wall
(@JamesWall67) reported
from
Harrogate, England
@virginmedia Morning! Any chance of providing the service that we all pay for today?
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Hannah Louise
(@Hannahlufc) reported
from
Leeds, England
@JamesTurner37 @virginmedia I’m in Leeds and woke up to my ring alarm having gone on and off all through the night, not working properly this morning defo some broadband issues
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Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 )
(@saffysaffron) reported
from
Wrose, England
@Riz1Rehman @shuhel_miah86 @virginmedia They charge enough through the nose for a rubbish service. Might as well use pigeon post. It would be faster
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Dean Gledhill
(@deangledhill) reported
from
Leeds, England
@virginmedia The 4 people I spoke to said nothing they can do it’s pick and choose !!! Have good internet and not use devises or us smart bulb, plugs or cameras and have poor signal
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Dean Gledhill
(@deangledhill) reported
from
Leeds, England
@virginmedia Yep did that but the signal strength went . Not strong enough to use upstairs
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Yamu Matarr 🇬🇲 🇬🇧 🦂
(@Yamusenghore) reported
from
Leeds, England
@virginmedia. It's getting ridiculous that my Internet has been jumping up and down like a skipping rope. LS8. I can't get anything done due to no connection. I do not want to use my mobile data anymore. Please sort this.
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james Staniforth
(@leedsfan91) reported
from
Leeds, England
@virginmedia internet knacked again been like this for last month. And you charge us for this crap service
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Lord North
(@LordNorth) reported
from
Harrogate, England
@virginmedia Hi, just signed up for your tv service and it doesn’t work. Your colleague on the phone helpfully arranged a technician but didn’t mention the £25 charge you’ve sneaked onto the text message. Do all new customers suffer this?
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Lisa Lavelle
(@Lisalav22) reported
from
Guiseley, England
@virginmedia They never spoke to me or changed anything this is the problem nothing should be resolved because on my side it isn’t, I’ve just had an email to say I’m getting charged £40 for installation from a box change which I was told was free
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Lisa Lavelle
(@Lisalav22) reported
from
Guiseley, England
@virginmedia I have 2 main boxes have been told if I want to have 2 main I’d have to pay extra when I already have 2, I raised a complaint but next day it said resolved I’d like to know how as I was never contacted, told my services were cancelled but they weren’t so I don’t know where I am
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Nigel Jolly
(@Nigel_BigNn) reported
from
Leeds, England
@virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough
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Lisa Lavelle
(@Lisalav22) reported
from
Guiseley, England
@virginmedia Call your customers to resolve a complaint not just say it’s resolved I want a call from management or my direct debit will be cancelled then it’s hello sky
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Lisa Lavelle
(@Lisalav22) reported
from
Guiseley, England
@virginmedia are you for real, I raised a complaint yesterday I’ve asked for a call from management, I’ve had an email to say it’s resolved, no it isn’t I’ve not spoke to anyone and my services are still in when I said I’m leaving
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cakes6g.art
(@Cakes6G) reported
@butterfly_fee @virginmedia Binned mine off years ago, awful service! Been with Sky over 9 years now, never looked back.
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Richard Butler
(@Gorilla_Richard) reported
Well the Virgin WiFi has chosen today to absolutely **** the bed. I have a hub 5 and it’s just flashing red. Tried the old turn it off and on again + tried the little reset hole at the bottom. Still flashing red. No WiFi for me today then #VirginMedia #Wifi
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Aashil Ramjee
(@KingOfAshlantis) reported
@virginmedia Any assistance with the issue in the CM18 area? No updates and no idea of when service will be restored. Please provide an update as I work from home. Also, this is the 4th outage in 6 months!
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Sparky The Creative
(@sparkycreator) reported
@virginmedia just tried to increase our bill by 248% on a new contract, from £85 to £211. After negotiating they would still only bring it down to a 50% increase. Nobody else in our area offers high speed internet so they effectively have a monopoly. Unbelievable.
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Jason Kubilius
(@jksfhs) reported
@virginmedia good morning - how do I claim compensation for lack of service?
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Fraser@Bowz
(@fraserbUK) reported
Are @virginmedia purposely trying to sabotage a long standing customers relationship with them? Even a formal complaint has not been followed through on. Got new 2nd box but won’t connect to my account. UHD sport still not reinstated despite talking to complaints to agree actions
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Everest, Sam
(@MrCADwiz) reported
@virginmedia quick question we added an extra channel to our tv package just for the last month and now we want to cancel it, what is the easiest way to do this?
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MC
(@curty42) reported
@virginmedia Issue appears to have been resolved 🤞
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George Stewart🇬🇧🏴🏴🇬🇧
(@GstewartBsc) reported
@virginmedia ASAP ain’t good enough, refusing to give insurance details and what your driver did are both criminal offences. I WAS ASSURED RESOLUTION WITHIN 24hrs, what part of that don’t you understand?
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Aashil Ramjee
(@KingOfAshlantis) reported
@virginmedia Anyone able to check on the progress/update on the issue in the CM18 area? 4th issue in the last 6 months. I work from home and this outage impacts my ability to work.