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Virgin Media

Virgin Media outages and service status in Harrogate, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Harrogate, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • The most recent signal from this area was received Jun 28, 9:16 AM GMT+1.
  • 83% Internet (83%)
  • 17% Total Blackout (17%)

The latest reports from users having issues in Harrogate come from postal codes HG1 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrogate, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrogate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 4: Problems at Virgin Media

Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Harrogate, England

The most recent Virgin Media outage reports came from the following cities: Harrogate, Yeadon, and Ripon.

CityProblem TypeReport Time
Harrogate Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Harrogate, England

Latest outage, problems and issue reports in Harrogate and nearby locations:

  • rosiehat
    Rachel Hatfield (@rosiehat) reported from Ilkley, England

    @virginmedia Wow it’s been terrible all day and you had an outage last Monday @vmbusiness

  • T_J_PetSupplies
    Tyler-James Ltd (@T_J_PetSupplies) reported from Ilkley, England

    And still no contact from @vmbusiness! Regardless of numerous direct messages. This is beyond bad customer service! Fix our service and fix immediately! @BBCLookNorth @itvcalendar @WhichUK

  • EsBeeEn
    Simon Baines-Norton (@EsBeeEn) reported from Ilkley, England

    @virginmedia It's not about stopping one piece of mail, but how many of these you've sent out. Unnecessary, a total waste and just shows a total disregard for environmental issues. Please think about these things more.

  • T_J_PetSupplies
    Tyler-James Ltd (@T_J_PetSupplies) reported from Ilkley, England

    @virginmedia @Virgin_Victoria You could start with talking to each other and teaching telephone staff for the business side to listen when someone tells them there’s a problem and not keep repeating the script! All we want is our broadband back on!

  • JamesWall67
    James Wall (@JamesWall67) reported from Harrogate, England

    @virginmedia Morning! Any chance of providing the service that we all pay for today?

  • chornbarino
    Chris (like the trains) (@chornbarino) reported from Harrogate, England

    @virginmedia It wasn’t the TV GO app it was everything, broadband etc. Seemed you had a National outage?

  • pupandthecrow
    pupandthecrow (@pupandthecrow) reported from Harrogate, England

    Anyone else think Virgin Media promise a good minimum speed but it’s so intermittent and between good and quicker to just use your phone signal! 👎👎👎 Sick of rebooting!! #virginmedia #internetprovider #fastbroadband #cantdeliveronpromise

  • leftfield289
    Andrew Davies (@leftfield289) reported from Ilkley, England

    @richardbranson your products are great Richard but your Virgin Media customer service and complaints handling is terrible. I can’t find anyone who can actually help me. Very disappointing. I have given up and will be leaving as soon as my contract is up.

  • ThomasGaddPhoto
    Thomas Gadd (@ThomasGaddPhoto) reported from Wrose, England

    @SGiangregorio @virginmedia Terrible for the money they charge people. No doubt they’ll be happy enough increase your bill though at the end of the year

  • T_J_PetSupplies
    Tyler-James Ltd (@T_J_PetSupplies) reported from Ilkley, England

    @virginmedia @vmbusinesshelp Been there, done that....LOTS of times. They promised a manager would call. Guess what.... they never did.😕

  • GazaniaGal
    Susan Turner (@GazaniaGal) reported from Wetherby, England

    @virginmedia Checked all rooms - this is a small detached house - every room says cannot receive a signal except the living room. A conservatory is in direct sight of the Hub and maybe only 10 meters away; Kitchen Same distance with just one wall. In every room, it recommended a booster .

  • TimGambrill
    Tim Gambrill (@TimGambrill) reported from Harrogate, England

    @virginmedia internet totally down Virgin media this is shocking service even with this crisis on. It’s not stopping you taking £70 from my account every month. How do I get some service

  • LordNorth
    Lord North (@LordNorth) reported from Harrogate, England

    @virginmedia Hi, just signed up for your tv service and it doesn’t work. Your colleague on the phone helpfully arranged a technician but didn’t mention the £25 charge you’ve sneaked onto the text message. Do all new customers suffer this?

  • debbi_kelsey
    DEBBI KELSEY ⚡️ (@debbi_kelsey) reported from Harrogate, England

    @virginmedia No. I don’t have a reference number and my complaint is about the bill!

  • Linked2Steve
    Steve Phillip (@Linked2Steve) reported from Pannal, England

    @virginmedia Wireless devices is all I’ve tried. Our neighbours are having the same problem

  • dalesman1000
    B.W.Shaw Playboy 💙💛 (@dalesman1000) reported from Harrogate, England

    @virginmedia Hi. I am due to have broadband disconnected today following me giving 30 days notice to cancel on the 26th of June. I've had no confirmation of this other than texts trying to get me to stay. Can someone come back to me and confirm please?

  • jacksplats
    Jack Clarkson (@jacksplats) reported from Guiseley, England

    If your thinking of having internet with @virginmedia I would 100% urge you not to!!! Never works correctly and they just say sorry and credit you. #notgoodenough

  • naranson
    Neil Ranson (@naranson) reported from Harrogate, England

    @virginmedia No. And it never was during the entire 11 days of it being down. Still it started working few hours ago, so fair's fair. Now I await the call from a manager about my cancellation date dispute... Only 3 days overdue.

  • chornbarino
    Chris (like the trains) (@chornbarino) reported from Harrogate, England

    @virginmedia having some problems? All devices in the house unable to access Internet, can’t resolve web sites, no streaming etc

  • T_J_PetSupplies
    Tyler-James Ltd (@T_J_PetSupplies) reported from Ilkley, England

    @vmbusiness we have been without broadband since Aug 24th with no acceptable explanation! No response to our emails nor updates via txt as promised! Hardly good customer service. #terriblecustomerservice #wasteofmoney #poorserviceprovider #disgruntledcustomer

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JonAshman2
    Jon Ashman (@JonAshman2) reported

    @ virgin media your service is shocking not only have I lost all connection your help line is down wot a surprise 🤯🤯

  • Lifeline04India
    MR COOL (@Lifeline04India) reported

    @virginmedia @VirginMediaNews Dear Team i have shown my interest foir broadband however after registering i should receive details for refernce. But i didnt receive. If i am not getting poroper support fromyou why to go for contract. Please call back urgently

  • Some_Nick1976
    Some-Nick1976 (@Some_Nick1976) reported

    @virginmedia, why is your Internet consistently awful at this time every single night

  • BingoBertie
    J Harris (@BingoBertie) reported

    @RichardLXXII @virginmedia Simple. Arrange a new supplier. Cancel direct debit. Commence a claim under the direct debit guarantee scheme for the un-agreed unauthorised increased amount Never have anything to do with @virginmedia again Except for suing for damages for falsely registered credit reference

  • iamstephewer
    miss ewer (@iamstephewer) reported

    @virginmedia what is going on? Every time you tell me the problem is fixed, an hour later I’m disconnected from my WiFi again! I have never had so many issues with a broadband before! I am using almost all of my mobile data these past few days!

  • MisterBeergut
    Jonny (@MisterBeergut) reported

    @Kirsty_x85 @virginmedia Many company sales people do this, because they have been told that not knocking is following the cold calling rules. The posting of cards through letterboxes is what most of them do instead. I have the same problem. At least you were not disturbed by the hard sell.

  • JordanPsych_
    Jordan (@JordanPsych_) reported

    @virginmedia thanks for the high pings the last 3 months with no fix. Absolutely pointless playing any fps on your dogshit internet

  • y_alibhai
    Yasmin alibhai-brown (@y_alibhai) reported

    @virginmedia So @virginmedia what are you doing about this problem? And failure on the part of your company?

  • JonAshman2
    Jon Ashman (@JonAshman2) reported

    @virginmedia I’m paying £176.00 per month for your services so quite frankly an apology isn’t good enough I’ll contact yourselves later regarding my contract the service you now offer is woeful

  • Paulfoster_64
    Paul foster (@Paulfoster_64) reported

    @virginmedia Rh117ef internet down again! This service is absolutely dog ****!