Virgin Media

Virgin Media Outage Report in Harrogate, North Yorkshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrogate, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrogate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Harrogate, North Yorkshire, England 09/28/2025 16:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (42%)

    Internet (42%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Harrogate, North Yorkshire, England

The most recent Virgin Media outage reports came from the following cities: Leeds, Harrogate and Guiseley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds TV
United KingdomLeeds Internet
United KingdomLeeds Total Blackout
United KingdomLeeds Internet
United KingdomLeeds Wi-fi
United KingdomLeeds Internet

Community Discussion

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Virgin Media Issues Reports Near Harrogate, England

Latest outage, problems and issue reports in Harrogate and nearby locations:

  • lmcdowell106 mr lindsay mcdowell (@lmcdowell106) reported from Leeds, England

    @virginmedia @O2 You going to push lost away from O2 . Over mobile network will be lost better then net I was with for 5 year net was so bad I am happy I moved from you to city fibre

  • Linked2Steve Steve Phillip (@Linked2Steve) reported from Pannal, England

    @virginmedia not impressed, broadband down in HG3 area twice in past 24 hours, following recent email from@you explaining how you recently upgraded the service locally! Booted out of 2 important meetings!!

  • chornbarino Chris (like the trains) (@chornbarino) reported from Harrogate, England

    @virginmedia They came back at 10pm ish. Was there a National outage?

  • ChopperJohn5 ChopperJohn (@ChopperJohn5) reported from Leeds, England

    @ScotsGalJac I’m cancelling my tv. @virginmedia want £240 😳😳 can **** right off. Never owt on. Rant over. Tv might get smashed. Relax chopper

  • Carlianleeds LUFC is Life ⚽️ (@Carlianleeds) reported from Leeds, England

    @virginmedia Honestly don’t even reply to this. Virgin is a horrible and useless company. Good luck with Space, but Earth is more important, not rockets 🚀

  • hattondoc David Hatton (@hattondoc) reported from Leeds, England

    Life with @virginmedia ...Alexa on temazipan, spinny wheel pauses on every TV channel, sporadic email, stuttering YouTube and all courtesy of their ‘superfast’ thingy. Utterly useless. And then there’s the customer service...

  • tapreston Tony Preston (@tapreston) reported from Harrogate, England

    @virginmedia I've spoken to someone and they are getting an engineer to call me as the issue can't be resolved over the phone

  • Carlianleeds LUFC is Life ⚽️ (@Carlianleeds) reported from Leeds, England

    @virginmedia // my credentials. But without her, you can’t do anything 🤔 I’ve reported the faulty router, I’ve told you explicitly that I WILL NOT engage with my ex. Yet your telephone persons tell me I have to…. You claim I have a mobile contract with you? I don’t, I never have//

  • thebeefybaby Beef (@thebeefybaby) reported from Leeds, England

    @virginmedia your internet is beyond garbage. I'm meant to have 200mb line and it's running at 10mb. How do I get services from you that aren't dog ****?

  • Linked2Steve Steve Phillip (@Linked2Steve) reported from Pannal, England

    @virginmedia Wireless devices is all I’ve tried. Our neighbours are having the same problem

  • ellebeesley Elle Beesley DipM CMktr ACIM (@ellebeesley) reported from Harrogate, England

    @virginmedia He couldn’t find any problems in the house but is checking the network to see if there have been any issues in the area.

  • Carlianleeds LUFC is Life ⚽️ (@Carlianleeds) reported from Leeds, England

    @virginmedia //even when I was with my ex. I’m absolutely sick and tired of your poor service. You’re all cowards and clueless. You NEVER EVER deal with a straight forward problem with a straight forward attitude. Everything is impossible with Virgin media. No problem flying to space, but//

  • chornbarino Chris (like the trains) (@chornbarino) reported from Harrogate, England

    @virginmedia It wasn’t the TV GO app it was everything, broadband etc. Seemed you had a National outage?

  • bradydavidjohn David John Brady (@bradydavidjohn) reported from Leeds, England

    @virginmedia - (1) you are trying to charge me £104 for a £30 per month contract that has ended, I set up a new deal but still are refusing to allow to pay a normal price for one month. Complaint raised, phone call wasn't listened to, blanket resolved complaint email when the...

  • Carlianleeds LUFC is Life ⚽️ (@Carlianleeds) reported from Leeds, England

    @virginmedia But can deal with EASY problems on earth. You could literally offer me everything for FREE & Id still say no. Your company is going bust for a reason. Tell Branson you know how to fix it, tell him ‘our customer service is horrendous, we need to change’, then maybe VM will survive

  • Carlianleeds LUFC is Life ⚽️ (@Carlianleeds) reported from Leeds, England

    @virginmedia Thread: you NEVER give me my own account details. I’ve repeatedly told you that the account was set up on my now exes email address. Without her, you won’t talk to me, but you have no problem taking £55 a month just for WiFi…… just WiFi! I’ve repeatedly asked you to update//

  • djt81 Dave (@djt81) reported from Leeds, England

    @virginmedia keeping a close eye on my bills from now on as the last one was £27 more but can't work out why? Tv is the same old **** and the broadband has been very poor and inconsistent ever since i was fobbed off with the new 'superhub 4.0'

  • chornbarino Chris (like the trains) (@chornbarino) reported from Harrogate, England

    @virginmedia having some problems? All devices in the house unable to access Internet, can’t resolve web sites, no streaming etc

  • ellebeesley Elle Beesley DipM CMktr ACIM (@ellebeesley) reported from Harrogate, England

    @virginmedia Our internet connection is intermittent (currently off) and has been rubbish for two weeks despite resetting the router on a daily basis. All the automated sequences tell me the problem is solved. It isn’t.

  • ellebeesley Elle Beesley DipM CMktr ACIM (@ellebeesley) reported from Harrogate, England

    While I appreciate the use of chat bots and automated sequences, it’s not solving my problem @virginmedia. How do I get to speak to an actual person???

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • martyvoll Marty (@martyvoll) reported

    @virginmedia This is as bad as your customer service not knowing how the rise is calculated a 13.8% rise on £29 is £4 rise which is still an inflation busting rise, how is a 24% rise justified, you are ripping off your customers How many of your staff have had an inflation + rise this year

  • WillPendrill Will Pendrill (@WillPendrill) reported

    @virginmedia I just got your email highlighting the cost of living crisis. But it appears to be your costs that are the issue not your customers, so you are raising my monthly bill by 29%. @MartinSLewis this strikes me as margin expansion, not cost covering?

  • DPatz79 David Pattison (@DPatz79) reported

    @virginmedia Hi John, I believe they have the new 360 stream box. My mother in law has spoken to customer services and explained so they should be listed as vulnerable with dexterity/ eye site issues but they have sent the same standard remote again.

  • chrisgorrod Chris Gorrod (@chrisgorrod) reported

    @virginmedia @sdb Having very similar issues here too, not far from Huddersfield at WF14. Can access some things but not others. E.g. twitch, slack, hive app, virgin media connect all not working

  • Twisited1 Twisited (@Twisited1) reported

    @VirginMediaCorp lets move all our customer service to another country to save money. Also virgin media, lets pick one where they don't speak English that well when most of our customers speak English. waste of time..................

  • AbbyScholey Abby SD (@AbbyScholey) reported

    @virginmedia They said there was an issue in the area on the phone but it doesn’t say there is on your website (Bd194le). As regards to the heating override it isn’t possible as each smart thermostat has a child lock on which can only be turned off with an internet connection.

  • Barwell93 Barwell (@Barwell93) reported

    @virginmedia Sadly not, it shows as no issue in the app unfortunately and the screen i get to is a dead end i cant click anywhere but back from it. All options lead me to this page so far and its rather frustrating.

  • AdamSte72612415 Adam Stephens (@AdamSte72612415) reported

    @virginmedia A 22% increase is a joke to a monthly bill investing in your network , but 1GB download speed service constantly gets you less then 500mbs definitely be leaving with this increase.

  • dannymike4455 Dan Archer (@dannymike4455) reported

    @virginmedia Possibly John, but this is hardly encouraging me to stay. Would you rather I spent an entry tarrif with Virgin Media or go somewhere else. Think about long term gains and customer relations as apposed to short term profits.

  • adriancoll1 adrian coll (@adriancoll1) reported

    @virginmedia Thanks messaged an hour ago and went thru all the questions and still waiting for a response! For a large company your customer services really suck!