Virgin Media Outage Report in Harrogate, North Yorkshire, England
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The latest reports from users having issues in Harrogate come from postal codes HG1 and HG2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrogate, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrogate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Harrogate, North Yorkshire, England
The most recent Virgin Media outage reports came from the following cities: Leeds and Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Wi-fi | |
| Leeds |
Wi-fi | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
TV | |
| Leeds |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrogate, England
Latest outage, problems and issue reports in Harrogate and nearby locations:
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Yes, it is, and the situation has still not changed I am afraid. Virgin Media has not given any further information regards this, and Ai have no idea when the issue may be resolved. It is impossible to get any information at all!
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Dave Jackson
(@davejackson16) reported
from
Leeds, England
@virginmedia It would just be nice to have the service I pay a lot of money for 😡
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Hi, We have an issue with the broadband (LS8) being slow and laggy the past few days. The broadband is essential for work purposes. Can this be looked into and remedied as soon as possible please?
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Lauren Amy
(@LaurenAxox) reported
from
Leeds, England
@virginmedia can you explain why LS12 is still down after advising it was weekend works? I need to work from home but currently can’t
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Tried this and nothing but an automated service which is no help whatsoever.
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Lauren Amy
(@LaurenAxox) reported
from
Leeds, England
@virginmedia outage in LS12 - can’t find an update as to when the works will be done - can you advise as I’m supposed to do work from home and currently can’t
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𝓖𝓮𝓶𝓶𝓪 𝓗 🎗
(@gemmih83) reported
from
Leeds, England
@DementiaUK hi, I'm hoping you can help. I am having problems with @virginmedia. My dad has vascular dementia and has been ripped off tremendously by them. They also won't help him sort his account as he's forgotten his password. They have reduced him into a complete wreck...
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Chris Martin FRGS
(@safaribrit) reported
from
Kirkby Malzeard, England
@virginmedia 1 hour and 42 minutes queueing for a help desk operator to take a call from an 87 year old “shielding” old lady who can’t set up her self install box. Absolutely shoddy customer service. You should be ashamed.
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Karla
(@karls2121) reported
from
Leeds, England
Feel like it's only fair to tweet about positive customer service too, so thanks Jake @virginmedia for calling to explain last months issue and reimburse for 3 weeks no internet 👏👏👏
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Dave Jackson
(@davejackson16) reported
from
Leeds, England
@virginmedia It’s not the point it is an on going problem that you guys know about and it’s been on going for the last few months
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Jim Johnson
(@jim_johnson24) reported
from
Leeds, England
@virginmedia would you text to tell a customer there are payment issues?
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Emma Baron
(@emmabaroncheese) reported
from
Harrogate, England
@virginmedia are services down in HG1?
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Julian Monaghan DLG
(@J_Monaghan_DLG) reported
from
Harrogate, England
Just seen the @virginmedia “stay connected” ad on TV If only. I have been trying to get them to supply me a stable broadband for the last month You hang on an hour+ to get to speak to customer services they tell you nothing wrong Get real and provide the service I am paying for
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia I’m hearing that you have given October 12th as an estimated fix date! Do you seriously think that is acceptable? Should I not work until then?!
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Yes, I have checked it again and exactly the same issue. Moreover it is clear that the issue persists since I am unable to perform my remote consultation work today because of the issue. I am really appalled by the way Virgin Media is handling this issue. @MoneyTelegraph
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David McCormick
(@DavidTMcCormick) reported
from
Harrogate, England
Thanks @virginmedia on hold for 1 hour and 4 minutes, finally someone answers abs immediately hangs up. You did this to me in March. Been a customer for over 15 years, not for much longer. Appalling customer service
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Still absolutely no customer service whatsoever @MoneyTelegraph. Broadband still effectively useless. Such a pity Virgin media treats customers with such disdain.
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Absolutely shocking service from Virgin Media. No communication, no attempt to remedy fault in broadband which has persisted for 3 days! I’d like to make a complaint please
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Sure, but can the problem be looked into please? Still no improvement
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia I have had no communication at all from Virgin Media so I am not even ware that you have logged the issue, nor even that you are doing anything about it. Presumably you will be refunding me for the days where I continue to effectively have no useful internet? @MoneyTelegraph
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jen
(@JenMains) reported
@virginmedia Can I not do it online? I just need to cancel my account ASAP as I’m moving
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TwoShoes
(@twoshoes_tv) reported
@virginmedia My upload speed ranges from 0.2-3 in the week but during the weekend (up until around 3pm) I get upload speed of 6+ This is a problem of inconsistency mainly.
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Damo
(@TheDamo08) reported
@virginmedia @virginmedia I'm now being told by your customer service there is not stock for my broadband but also they can send me a self starter pack. Worst customer service I've ever experienced. Nothing but lies.
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Yasser Zayni
(@YasserZayni) reported
@virginmedia the worst customer service I have experienced in my life. No one know how to talk and resolve a customer issue. I doubt very much there is any pride or care in how they treat their customers. Extremely disappointing!
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karen grimes
(@karenden74) reported
@virginmedia Several times my WiFi is rubbish dropped out all the time several times a time your engineers have come out and don’t understand why and why we can’t get it in the front of the house but you want to charge me £200 to cancel a service that you agree does not work
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Matthew Wright
(@Matthew_Wright) reported
In other news @virginmedia is 55 minutes away from failing to fix our broadband for a third time. Time to cancel that Direct Debit methinks...
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Rose Fazakarley
(@rosefazak) reported
@virginmedia how do I report an open communications box please . Not sure if it’s been vandalised or got damaged in the wind overnight, but it’s open to the elements and hoofing down with rain. Thank you
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Quazi
(@K2theAzzy) reported
@virginmedia Never mind, won't let me DM. I'll explain my issues in the following tweets.
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Annie Brodie Akers
(@abrodieakers) reported
@JohnnyDude1983 @virginmedia Phone and online. They've been emailing me to confirm our telephone conversations. Unless I've got a clone, there's definitely an issue here
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Orkhan Ahmadov
(@orkhanahmadov) reported
@marcelpociot @virginmedia I think people dramatize it. It says "security password". It is probably some kind of shared verification phrase which is used to authorize certain actions on your account when calling customer service. It is usually filled out when first time signing a contract with the company.