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Virgin Media outages and service status in Harrogate, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Harrogate, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and E-mail.
  • The most recent signal from this area was received May 20, 6:08 PM GMT+1.
  • 40% Internet (40%)
  • 40% TV (40%)
  • 20% E-mail (20%)

The latest reports from users having issues in Harrogate come from postal codes HG1 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harrogate, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrogate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Harrogate, England

The most recent Virgin Media outage reports came from the following cities: Ripon, and Harrogate.

CityProblem TypeReport Time
Ripon Internet 4 days ago

Nearby cities with recent reports

Ripon

1 recent signals

4 days ago

Community Discussion

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Virgin Media Issues Reports Near Harrogate, England

Latest outage, problems and issue reports in Harrogate and nearby locations:

  • russell1234
    Andrew Thompson (@russell1234) reported from Harrogate, England

    @virginmedia It came back at 9am. I did check connections and rebooted multiple times so I think it was a network issue though not mentioned on your status checks.

  • IanWilsonB2A
    Ian Wilson (@IanWilsonB2A) reported from Collingham, England

    @virginmedia Hi there, Thanks for your reply, you’re the nicest feedback I’ve had from virgin media so far! I have no clue why I’m not eligible; what does the customer have to go through to be eligible for a technician to come and examine why the signal from the hub keeps on dropping out

  • emmabaroncheese
    Emma Baron (@emmabaroncheese) reported from Harrogate, England

    @virginmedia are services down in HG1?

  • Lisalav22
    Lisa Lavelle (@Lisalav22) reported from Guiseley, England

    @virginmedia Call your customers to resolve a complaint not just say it’s resolved I want a call from management or my direct debit will be cancelled then it’s hello sky

  • T_J_PetSupplies
    Tyler-James Ltd (@T_J_PetSupplies) reported from Ilkley, England

    @vmbusiness we have been without broadband since Aug 24th with no acceptable explanation! No response to our emails nor updates via txt as promised! Hardly good customer service. #terriblecustomerservice #wasteofmoney #poorserviceprovider #disgruntledcustomer

  • tapreston
    Tony Preston (@tapreston) reported from Harrogate, England

    @virginmedia Hi - Are there any Mobile network issues in North Yorkshire (Harrogate) - no 3 or 4 G and can't make /receive calls?

  • J_Monaghan_DLG
    Julian Monaghan DLG (@J_Monaghan_DLG) reported from Harrogate, England

    Just seen the @virginmedia “stay connected” ad on TV If only. I have been trying to get them to supply me a stable broadband for the last month You hang on an hour+ to get to speak to customer services they tell you nothing wrong Get real and provide the service I am paying for

  • GazaniaGal
    Susan Turner (@GazaniaGal) reported from Wetherby, England

    @virginmedia Internet in LS22 been on and off all day. Has been down totally since 7.00 pm. Poor service for several weeks. What is going on with Virgin’s 200 mbps fibre broadband?

  • Andrewrigbygolf
    Andrew Rigby (@Andrewrigbygolf) reported from Guiseley, England

    @virginmedia is your contact us down? Trying to resolve a problem if someone can help.

  • TimGambrill
    Tim Gambrill (@TimGambrill) reported from Harrogate, England

    @virginmedia my wifi has been down since Friday and i cant get through

  • rosiehat
    Rachel Hatfield (@rosiehat) reported from Ilkley, England

    @vmbusinesshelp What is the plan? 24 hours no internet in LS29 radio silence. I definitely won’t be renewing my @vmbusiness account no customer service on the phone or online chat.

  • ataraxianautist
    👻 Ghosty Goo 👻 (@ataraxianautist) reported from Guiseley, England

    @virginmedia Nothing, you've caused enough damage. I will however gladly discuss it privately with anyone seeing this and wanting to decide whether or not to be your customer.

  • jon1289
    Jonathan (@jon1289) reported from Ilkley, England

    @jessholmes_x @Herbie17886 @MxTe11 @NodM90 @katc1984 @virginmedia Yes possible. When I had my router plugged into the Apple airport express I never had issues with speed.

  • camelsbestmate
    Will Gordon (@camelsbestmate) reported from Thorner, England

    @virginmedia I was told someone would be in touch within 48 hours... That was on Monday. Absolute shambles of a customer service department.

  • chornbarino
    Chris (like the trains) (@chornbarino) reported from Harrogate, England

    @virginmedia It wasn’t the TV GO app it was everything, broadband etc. Seemed you had a National outage?

  • Linked2Steve
    Steve Phillip (@Linked2Steve) reported from Pannal, England

    @virginmedia not impressed, broadband down in HG3 area twice in past 24 hours, following recent email from@you explaining how you recently upgraded the service locally! Booted out of 2 important meetings!!

  • TonzerWee
    Tom Whewell (@TonzerWee) reported from Guiseley, England

    @virginmedia Every year you seem to stick on an extra 3 or 4 quid for no extra quality in service. I really don’t know why I stay with your mobile service. It’s appalling. I rally should leave.

  • Lisalav22
    Lisa Lavelle (@Lisalav22) reported from Guiseley, England

    @virginmedia They never spoke to me or changed anything this is the problem nothing should be resolved because on my side it isn’t, I’ve just had an email to say I’m getting charged £40 for installation from a box change which I was told was free

  • GazaniaGal
    Susan Turner (@GazaniaGal) reported from Wetherby, England

    @virginmedia Only just seen your reply. Intermittent Friday morning but never as good as it should be!

  • T_J_PetSupplies
    Tyler-James Ltd (@T_J_PetSupplies) reported from Ilkley, England

    @virginmedia @vmbusinesshelp Been there, done that....LOTS of times. They promised a manager would call. Guess what.... they never did.😕

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AmyHeppi
    Amy Heppingstall (@AmyHeppi) reported

    @quickmediauk I’ve had problems with virgin media WiFi for 6 months now and I can’t keep going like this I’m going to loose my job

  • vickiferris
    Vicky Leigh (@vickiferris) reported

    Go back to customer services and also for a call - i spent an hour on tuesday on the phone so would appreciate them calling me as they are the inconsistent party who change their story every time I speak to them. (7) @virginmedia

  • ConstantineEmma
    Emma Constantine 💙 (@ConstantineEmma) reported

    @Plusnet please can you help-we have been in contact with you numerous times without a resolution over an issue with our switch to you from Virgin media-Virgin are saying we owe them hundreds of pounds which we don’t as we had switched to you.

  • xTHEDROIDx
    Richard (@xTHEDROIDx) reported

    @virginmedia I'm trying to link my parents virgin media o2 account with a virgin media account, but when I do this, it's asking us to sign in with an email address we do not have access to. I've tried calling your customer services and they can't understand me.

  • waledbinkhaled
    waledbinkhaled (@waledbinkhaled) reported

    No broadband is in my property for last 3?weeks. Constantly calling @virginmedia everyday and they are giving me new timeline every single time. Problem is not solved but only empty promises.

  • mec337
    mec337 (@mec337) reported

    @virginmedia I’m busy composing an email for ofcom about how I’m forced to pay for a phone service to be able to have a package that’s overpriced. Yet when I actually want to use it, it’s broken- repeatedly. Then forced to go through stupid phone menus and wait >30 mins

  • notnotzecoxao
    Jose Coixao (@notnotzecoxao) reported

    @GregoryRasputin @virginmedia companies don't give a **** if you're sick or not, they just want your money greg lmfao

  • adrienne_ayres
    Adrienne Ayres (@adrienne_ayres) reported

    @virginmedia Dear Virgin I have no WiFi. Please help. I thought full fibre would put an end to a rubbish WiFi I also cannot make your app accept my account reference number or area reference number

  • Novemberpoppy82
    Poppyfields18 (@Novemberpoppy82) reported

    @virginmedia why on earth is my internet so slow. Only been with you 2 months and it is terrible for the past 3 days. My son is trying to revise for his GCSEs for 2 exams tomorrow and this is not good. Nothing will load. Get this sorted asap

  • AlloquiStrix
    Alloqui Strix (@AlloquiStrix) reported

    @virginmedia Still no refund though! Seems like what you said about registering an outage (which I did on the website) - and my in-law's registered as well, resulted in nothing being refunded to either. When should this be expected?