Virgin Media outages and service status in Harrogate, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Harrogate, including 0 direct reports.
- The most common problems reported in this area mention Internet and E-mail.
- The most recent signal from this area was received May 6, 2:55 PM GMT+1.
- Internet (67%)
- E-mail (33%)
The latest reports from users having issues in Harrogate come from postal codes HG1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Harrogate, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrogate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 13: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Harrogate, England
The most recent Virgin Media outage reports came from the following cities: Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Harrogate
|
7 days ago | |
|
Harrogate
|
Internet | 9 days ago |
Community Discussion
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Virgin Media Issues Reports Near Harrogate, England
Latest outage, problems and issue reports in Harrogate and nearby locations:
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Andrea Simon (@AndreaLSimon) reported from Staveley, England@virginmedia I just get a recorded messsge saying we have a complex issue engineers are dealing with in the LS18 area and would I like text messages, which I have signed up for but nothing has come through since Thursday! Still no TV or internet! 4 days later 😡
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DrMJJ (@DrMJJ) reported from Wetherby, EnglandWell...an entire day of no internet connectivity today after ‘planned disruption due to network improvement engineering’ yesterday by @virginmedia. Amazing. 20min onhold to be told by support that my router is offline...thanks but that’s what the status lights are for. #shite
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Nicki Wardle (@nickiwardle69) reported from Guiseley, England@virginmedia FYA The link you to sent above re code of practice does not work. I think I found it on your website but the complaint form asks me for my login details? I'm not a @virginmedia customer...How do I make a complaint?
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Lisa Lavelle (@Lisalav22) reported from Guiseley, England@virginmedia They never spoke to me or changed anything this is the problem nothing should be resolved because on my side it isn’t, I’ve just had an email to say I’m getting charged £40 for installation from a box change which I was told was free
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B.W.Shaw Playboy 💙💛 (@dalesman1000) reported from Harrogate, England@virginmedia You're the worst company I've ever dealt with. I only became a customer of yours in Feb and can't wait to leave!
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👻 Ghosty Goo 👻 (@ataraxianautist) reported from Guiseley, England@virginmedia Nothing, you've caused enough damage. I will however gladly discuss it privately with anyone seeing this and wanting to decide whether or not to be your customer.
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Tyler-James Ltd (@T_J_PetSupplies) reported from Ilkley, EnglandAnd still no contact from @vmbusiness! Regardless of numerous direct messages. This is beyond bad customer service! Fix our service and fix immediately! @BBCLookNorth @itvcalendar @WhichUK
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Dave Martin (@DaveyBest) reported from Harrogate, England@virginmedia any issues in the HG2 are for broadband? I know there have been but was meant to have been resolved by today. Thanks
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Carla Wilson (@Carla4986) reported from Ripon, England@virginmedia no broadband since last Thursday, can’t get through to your customer service. Engineer came last week as we’ve struggled with your service for months, he put a new hub in and guess what.... it worked for a day! Now waiting for another engineer to come. Not happy 😡
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Rawcomme (@rawcomme) reported from Harrogate, England@virginmedia Still not working I hope your going to give some compensation as @skytv is looking more and more attractive
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Susan Turner (@GazaniaGal) reported from Wetherby, England@virginmedia Only just seen your reply. Intermittent Friday morning but never as good as it should be!
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Tyler-James Ltd (@T_J_PetSupplies) reported from Ilkley, England@vmbusiness we have been without broadband since Aug 24th with no acceptable explanation! No response to our emails nor updates via txt as promised! Hardly good customer service. #terriblecustomerservice #wasteofmoney #poorserviceprovider #disgruntledcustomer
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Tyler-James Ltd (@T_J_PetSupplies) reported from Ilkley, England@virginmedia @Virgin_Victoria You could start with talking to each other and teaching telephone staff for the business side to listen when someone tells them there’s a problem and not keep repeating the script! All we want is our broadband back on!
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Simon Baines-Norton (@EsBeeEn) reported from Ilkley, England@virginmedia It's not about stopping one piece of mail, but how many of these you've sent out. Unnecessary, a total waste and just shows a total disregard for environmental issues. Please think about these things more.
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Richard Parker (@Ripark114) reported from Pannal, England@virginmedia @Ambo2005 I cancelled mine under the 30 day terms (on 3rd try) and my service was immediately disconnected. Now I’m told I have to wait up to 72 hours to be reconnected. Clearly not good enough but what can you do?
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Tyler-James Ltd (@T_J_PetSupplies) reported from Ilkley, England@Virgin_Victoria @virginmedia Thank you. They’re fully aware but are doing absolutely nothing to sort the problem. We haven’t had any broadband since the 24th of August! As a business it’s near impossible to operate with broadband these days. It’s so frustrating.
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Tim Gambrill (@TimGambrill) reported from Harrogate, England@virginmedia internet totally down Virgin media this is shocking service even with this crisis on. It’s not stopping you taking £70 from my account every month. How do I get some service
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Jonathan (@jon1289) reported from Ilkley, England@jessholmes_x @Herbie17886 @MxTe11 @NodM90 @katc1984 @virginmedia Yes possible. When I had my router plugged into the Apple airport express I never had issues with speed.
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Chris (like the trains) (@chornbarino) reported from Harrogate, England@virginmedia They came back at 10pm ish. Was there a National outage?
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Tim Gambrill (@TimGambrill) reported from Harrogate, England@virginmedia my wifi has been down since Friday and i cant get through
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bob Price - bobsrailrelics (@Huxleypiguk) reportedAnother two tries today. One I had to give up after 55 minutes waiting, now on 44 minutes. Seriously @virginmedia you are now a joke. Was just going to cancel my TV, I am seriously looking up Broadband alternatives while on hold.
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a (@Peter_ldn_ire) reported@virginmedia I’ve been on phone trying to speak to someone for over an hour waiting / web chat is not not working - what is going on
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Carole Winter (@CaroleWinter) reported@virginmedia please answer the phone. You are one broken system
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Chris Hobbs (@obbsie) reported@virginmedia For fours hours I've been holding for customer service and listening to the same piece of dire muzak over and over again. Across SM I see nothing but complaints about customer service & a failure to respond. This surely isn't good enough.
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Sean Redmond (@seanpaulguitar) reported@virginmedia @Dominiho7 Just leave it they scrap them anyway. They ALL have vulnerable exploited intel chips in them that they never patched and keep refusing to admit
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lisa kitching (@lisakitching1) reported@virginmedia I literally tried all day yesterday to get through to someone, web chat and WhatsApp weren’t working . How are we supposed to get support if can’t contact anyone
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GarethYOURCXC (@GarethYOURCXC) reported@OCP_84 @virginmedia @tntsports That is just bonkers! Clearly "valuable" is being used in the wrong context. Their 'new' acquisition numbers are more important that long term customer loyalty/value.
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Tim Fry (@lipsyfry) reported@VMO2News @O2 @virginmedia **** network do not waste your money
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Jess (@jseviour14) reported@virginmedia I am a new customer and your services are not turning on!! Cannot get through to anyone to speak to, I am thinking of cancelling and going back to my old provider
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Dgjbear (@Dgjbear1) reported@AsstVirginmedia @princehowl_ This is an automated response. Zoe doesn’t exist. Virgin media is crap.