Virgin Media outages and service status in Harrogate, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Harrogate, including 1 direct report.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received May 4, 9:00 AM GMT+1.
- Internet (100%)
The latest reports from users having issues in Harrogate come from postal codes HG1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Harrogate, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrogate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Harrogate, England
The most recent Virgin Media outage reports came from the following cities: Harrogate, and Ripon.
| City | Problem Type | Report Time |
|---|---|---|
 Harrogate
|
Internet | 18 hours ago |
|
Harrogate
|
Internet | 14 days ago |
Community Discussion
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Virgin Media Issues Reports Near Harrogate, England
Latest outage, problems and issue reports in Harrogate and nearby locations:
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Julian Monaghan DLG (@J_Monaghan_DLG) reported from Harrogate, EnglandJust seen the @virginmedia “stay connected” ad on TV If only. I have been trying to get them to supply me a stable broadband for the last month You hang on an hour+ to get to speak to customer services they tell you nothing wrong Get real and provide the service I am paying for
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Andrew Davies (@leftfield289) reported from Ilkley, England@virginmedia It was a marketing letter I received for free installation but I was charged fee on my first bill. Accounts team promised to refund after customer service passed me on to them but they never auctioned it.
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Lisa Lavelle (@Lisalav22) reported from Guiseley, England@virginmedia Call your customers to resolve a complaint not just say it’s resolved I want a call from management or my direct debit will be cancelled then it’s hello sky
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Neil Ranson (@naranson) reported from Harrogate, EnglandHEY @VirginMedia. Glad to see your electronic systems have recovered enough to email me my bill. Of course, there's still no broadband which is the only service I (don't) have...
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Steven Amani (@steven_amani) reported from Harrogate, England@MikeWTweets @virginmedia Looks like that message shows up whenever there is an outage
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Emma Harvey (@em606) reported from Harrogate, England@virginmedia Last time it happened yes, it'd been accidentally cut at a box on another street. Need to report it again as line not working again.
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Daniel Rawson (@drawsonleeds) reported from Scarcroft, England@virginmedia AWFUL AWFUL SERVICE. BEWARE. Has to hold for 30 minutes, wrong department answered. They put we through to correct department which was wrong department again. After 10 more minutes I was put through to ‘correct department’ only to get a@message saying call tomorrow
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James Airey (@lordairey) reported from Wetherby, EnglandHow @virginmedia are still in business is a miracle - the irony of queuing for over 30 mins on the phone to cancel because of poor service is brilliant!
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Tyler-James Ltd (@T_J_PetSupplies) reported from Ilkley, England@virginmedia Shows as ‘No Known Issues’. But there is! We asked for an engineer to call but were told it’s a known problem in the area and would be fixed as soon as possible. No date given. Promised updates that have never materialised. It’s beyond bad customer service.
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Jack Clarkson (@jacksplats) reported from Guiseley, EnglandIf your thinking of having internet with @virginmedia I would 100% urge you not to!!! Never works correctly and they just say sorry and credit you. #notgoodenough
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Rachel Hatfield (@rosiehat) reported from Ilkley, England@vmbusiness @virginmedia @vmbusinesshelp have tried multiple ways of getting in touch with you no response or help. We have looked online & the router we have in our office doesn’t even match the ones on your website. I will be looking at moving supplier 24 hours of no internet
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James Airey (@lordairey) reported from Wetherby, England@TomMockridgeVM @virginmedia finally cancelled! Only took 40 minutes - for the record they could not have cared less! Worst company I have dealt with for a long time
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Saffy Saffron(i will be a writer 1day🤞🏼🤞🏼 ) (@saffysaffron) reported from Wrose, England@virginmedia It’s been on and off for weeks. Nothing is being done quickly enough. Hope you will be compensating customers for the loss of service !
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Stu Annakin (@SAnnakin16) reported from Harrogate, England@virginmedia I’m trying to cut off services at my late fathers house, But your customer service team and bereavement team won’t let me do it? This is because I didn’t have the direct debit date to hand to pass security?
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Jonny (@1972lovebug) reported from Burley in Wharfedale, England@virginmedia Can we have a chat about the aggressive individual who has come 2 my door the last 2 nights trying 2 sell me a service I know you can't provide? Appreciate he has a job to do but not everyone he will try & bully will be a former employee or know your planning team.
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Steve Phillip (@Linked2Steve) reported from Pannal, England@virginmedia not impressed, broadband down in HG3 area twice in past 24 hours, following recent email from@you explaining how you recently upgraded the service locally! Booted out of 2 important meetings!!
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Tony Preston (@tapreston) reported from Harrogate, England@virginmedia I've spoken to someone and they are getting an engineer to call me as the issue can't be resolved over the phone
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Ian Wilson (@IanWilsonB2A) reported from Collingham, England@virginmedia Hi there, Thanks for your reply, you’re the nicest feedback I’ve had from virgin media so far! I have no clue why I’m not eligible; what does the customer have to go through to be eligible for a technician to come and examine why the signal from the hub keeps on dropping out
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Jamie ✈️ (@onthelandline) reported from Wetherby, England@virginmedia Not good when a customer has just negotiated a new deal though. As long as your shareholders pockets are well filled I guess 👍
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Stu Annakin (@SAnnakin16) reported from Killinghall, England@virginmedia All this link does is ask me to sign in which I’ve done- no web chat
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Casilda Malagon (@casilda1) reported@virginmedia I have been without broadband since 9 am today and website still doesn’t have an eta for fix. Any info? All I see is “Our engineers are on the case to fix the issue in your area. Check back later for updates”. #notgoodenough
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Brendan (@sabrevan) reported@virginmedia There was an outage in my area - for 3 days. It’s not my hub. It’s the ridiculously bad, unreliable service @virginmedia provide. Our whole street is complaining. Guess what … the service is down again today 😡
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Diplo (@loldiplo) reported. @virginmedia can you explain why your servers are down again. It’s pathetic constantly happening and conveniently falls on a bank holiday weekend so most of your customers will be without service for 2 days. Disgrace of a company.
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بابلو (@Unkown_Villainn) reported@Jxs_b Worst one is virgin media, feels like no human is working for them
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Kevin Clark (@kevinclarknw) reported@virginmedia Yes. There are now TWO issues, one of which is not expected to be fixed until Wednesday. Ssevice has been out since Friday.
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Deano (@deanspread) reported@virginmedia Well I’m at work now but it was working then going off for a couple minutes then back on all day. Then about 9pm went off for 20 mins then back on. Went on your page to check the service and it was saying nothing was wrong.
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AJ (@The_Broski_Boot) reported@virginmedia we are now over 12 hours into this issue without any meaningful update Under the Consumer Rights Act 2015, services must be provided with reasonable care and skill. A prolonged outage without resolution or communication may breach this. Can you please update
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entrustTMF (@entrustTMF) reported@nameHarryPalmer @virginmedia That's EXACTLY it. They couldn't be bothered to fix it, didn't tell me, cut me off completely and didn't bother to organise ANY kind of repair. It just beggars belief Words almost fail me as to how poor an organisation @virginmedia have turned out to be throughout all of this
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G.Scotland 🏴 가일 🇰 K Drama Addict 🥰 (@theamayzingmrsM) reported@virginmedia im a new customer i was lead to belive a engineer would be installing broadband now i have a old telewest socket the cable that I am supposed to plugg in won't fit now where cable is supposed to go has that to be unscrewed ? I have no service or WiFi tia gail
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Diplo (@loldiplo) reported. @virginmedia can you explain why your servers are down again. It’s pathetic constantly happening and conveniently falls on a bank holiday weekend so most of your customers will be without service for 2 days. Disgrace of a company.