Virgin Media Outage Report in Harrogate, North Yorkshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrogate, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrogate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Harrogate, North Yorkshire, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Yeadon and Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Wi-fi | |
| Leeds |
Total Blackout | |
| Yeadon |
Internet | |
| Leeds |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrogate, England
Latest outage, problems and issue reports in Harrogate and nearby locations:
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
@virginmedia at what point can i cancel without being penalised since you cannot offer the service i subscribe to
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
@virginmedia hi can you tell me when you expect broadband to be back on in Calverley Leeds. Although according to your site there are no issues. #LS28 #virginmedia #broadband
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Andy Pye
(@BalearicSocial) reported
from
Leeds, England
@virginmedia I was told I was been transferred to the sales/customer care department I was sat there for two hours with no response.
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Roland Rat
(@johnr_jo) reported
from
Leeds, England
@virginmedia @luke11campbell @VasylLomachenko Unlike your customer services. Which is dreadful
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DrMJJ
(@DrMJJ) reported
from
Wetherby, England
Well...an entire day of no internet connectivity today after ‘planned disruption due to network improvement engineering’ yesterday by @virginmedia. Amazing. 20min onhold to be told by support that my router is offline...thanks but that’s what the status lights are for. #shite
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Steven Amani
(@steven_amani) reported
from
Harrogate, England
@MikeWTweets @virginmedia Looks like that message shows up whenever there is an outage
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Scotty Bell
(@ScottybooSb) reported
from
Leeds, England
@virginmedia takes yer money Doesnt provide a reliable service and thinks its acceptable to leave customers without the service they are paying for for 25 days...and still takes money from the bank
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Andrew Thompson
(@russell1234) reported
from
Harrogate, England
@virginmedia It came back at 9am. I did check connections and rebooted multiple times so I think it was a network issue though not mentioned on your status checks.
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.
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Paul Lambert
(@paul_lambert2) reported
from
Leeds, England
1/2 hour to finally speak to someone at @virginmedia and after getting though to someone, they put me on hold again and then hung up on me! If someone from your customer retention team could call be back I’d appreciate it.
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Tim Coates
(@timctes) reported
from
Leeds, England
@virginmedia Still no @virginmedia broadband. Still no update, this is awful service. Registered for SMS updates at 9:30 and 8 1/2 hours later nothing.
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia My broadband still isn’t working properly signal still dropping I have to reconnect manually on my phone ... I’m waiting on txt messages to virgin and now no one is answering can you please find out what the hell is going for on! That’s why an engineer was coming today!
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James Willson
(@theJamesWillson) reported
from
Leeds, England
@virginmedia Customer Services appears down!
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Hutty™️
(@Huttyy_) reported
from
Leeds, England
@virginmedia #virginmedia Tern yer fukin wifi off one more time and imma gun ******* smack ded shit oota yers ye ***** ******* man.
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia honestly you guys have the worst WiFi connection I’ve ever seen. I don’t care if it’s 100gb if it doesn’t work.
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Jeremy Broadhead
(@JezBroadhead) reported
from
Leeds, England
@virginmedia I was suppose to have install yesterday and numerous phone calls were promised Mateus was going to call at 9-00am today. You make sky’s customer service world class. Is there anyone out there who cares about customer service
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Hazelina
(@Hazelina) reported
from
Leeds, England
@virginmedia It says there are no problems so that wasn’t too helpful
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AribaIV
(@drariba) reported
from
Leeds, England
@virginmedia I am not Jack please. Broadband service seems better this morning with some intermittent service disruption
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Matt W
(@WMattitude84) reported
from
Leeds, England
@hayu_uk @virginmedia I’m trying to synch my virgin subscription with my HayU account for billing but the code generated on my TV is too long for the boxes on HayU can you help!
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia It’s beyond the pale when virgin every month takes my money out of my account on the dot and I expect a service and what I want isn’t being unreasonable I’m not expecting nor demanding the world. You say one thing and do the opposite. That’s unreasonable and unacceptable.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ethan
(@Ethan72750218) reported
@virginmedia your wifi is **** been on 3mbps-15mbps for the past 4 weeks when it should be on 500mbps joke
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Julie Whelan
(@teamwhelan5) reported
@virginmedia They did request it and you blocked the order! I did get through and you wouldn’t let me cancel! Your customer service is a joke. You threaten customers that say they’ll cancel direct debit but that exactly what we will be doing. There is NOTHING that states we must pay by dd
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Louise Savine RN
(@SavineLouise) reported
@virginmedia appalling customer service today #donlisten I will never come back to you #tooexpensive customer comes first? Not @virginmedia goodbye 😡
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David Lloyd
(@dave_backwell) reported
from
Backwell, England
Appalling customer service thread to follow about @VirginMedia. 6 months ago my partner and I moved in together. We were both customers with @virginmedia but for obvious reasons decided we only needed one account in our new house ...
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Mechelle Furuhashi
(@chelletothea) reported
@virginmedia That is how the original complaint and DSAR were requested and I received an email to request more information. Do I need to submit another new request?
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Stephen Joyce
(@SteJoycey10) reported
@virginmedia Problem with @virginmedia is tech is great when it works and customer service is abysmal when it’s broke !
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Stephen Joyce
(@SteJoycey10) reported
@virginmedia my problem has been sorted after 3 calls , but one of your staff has just tried 100% lying about an outage ! When I told him he was lying he fixed problem! £150 month for that service ! Contact me for my complaint please
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Darth MadX
(@MadX82) reported
I really never wanted to be a twitter Karen, but I'll be damned if @virginmedia keep fobbing me off. @richardbranson they are soiling your brand, both yourself and @LutzSchueler feel free to contact me for discussions about connectivity being king, and to treat customers
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Charlie Ensor (He/Him)
(@charlieensor) reported
@virginmedia Thanks, though I've canceled my contract with Virgin over the phone, after being hung up on the phone by Virgin staff twice after waiting half an hour and then a further 45 minutes. Absolutely wretched customer service
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Paul Butler
(@PaulWButler) reported
@virginmedia No, I have a wifi issue. I have had two visits and still an issue. There is a case open I just wanted an update.