Virgin Media Outage Report in Harrogate, North Yorkshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Harrogate come from postal codes HG1 and HG2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harrogate, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrogate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Harrogate, North Yorkshire, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Harrogate, Ilkley, Knaresborough and Wetherby.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Wi-fi | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harrogate, England
Latest outage, problems and issue reports in Harrogate and nearby locations:
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect @virginmedia this is the message I get when loading fut. Can load all the game then this happens every time. This has gone on for 3 days. I'm paying for a service 😠😠😠
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Marc Rigg
(@Aletdownofstate) reported
from
Leeds, England
@virginmedia That wasn't particularly helpful. Couldn't get through to a human and despite what the service page says, it said there was an issue, but not what.
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DEBBI KELSEY ⚡️
(@debbi_kelsey) reported
from
Harrogate, England
@virginmedia No. I don’t have a reference number and my complaint is about the bill!
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Phil Hardaker
(@philjh1975) reported
from
Shadwell, England
@virginmedia nice of one of your cancellations team to just put the phone down on me when I asked them to confirm I’d have something in writing to show the date I’d be leaving you. Never mind the additional service you put on without my permission that he let slip.....
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Stephen Sunderland
(@ste_sundance17) reported
from
Leeds, England
@virginmedia The engineer came out yesterday and confirmed an issue on the line. The tv is still buffering now as it was done earlier. Please can you advise when the issue will be resolved as I am paying for a product which is not working correctly which I don’t think I should be paying for
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Ruth Bilham Art
(@RuthBilhamArt) reported
from
Leeds, England
@virginmedia day 4 without WiFi or TV in farsley. The TV is stuck on ‘starting up’. Rebooting doesn’t work. Not getting anywhere with customer services. There’s been a recorded message for 4 days saying they’re trying to fix a ‘complex issue’... yet still nothing. Annoyed.
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Liam
(@Liamstead13) reported
from
Leeds, England
@virginmedia if my router is not working how am I meant to make a phone call from a landline phone
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Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia Look I’m not doing that. This isn’t an account specific issue. I worked in the Digital Management Centre in Langley for a decade until made redundant 2 years ago so it needs passing to the VOD department to investigate.
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John Rogers
(@revdjollyjohn) reported
from
Leeds, England
What is going on @virginmedia Broadband down yet again LS16 - Diabolical service in this area - Please fix it properly
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Richard Armistead
(@trickyr1) reported
from
Leeds, England
@virginmedia 3 weeks broadband been not working. LS13. Still getting same recorded message that it’ll be fixed by 12pm. Any truthful update would be appreciated.
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Marc Rigg
(@Aletdownofstate) reported
from
Leeds, England
@virginmedia Yes, several times. It briefly came back for an hour and has now gone again with the same issue.
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Liam
(@Liamstead13) reported
from
Leeds, England
@virginmedia if haven’t had a master phone socket fitted and my router is not working how am I meant to make a phone call from a landline phone
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Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia I get this standard response EVERY time I notify you of any missing eps I find. The prog aired last night for the 1st time & stated after ALL eps available afterwards. There will have been an issue uploading the programme that you need to get your DTV dept to investigate.
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Stephen Sunderland
(@ste_sundance17) reported
from
Leeds, England
@virginmedia I am asking you as the person who came to the house said he will have to report this back as they have been some major issues / spikes on the line. I don’t wish to keep looking into links when I am paying for virgin for a product and to provide a solution
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect Still waiting for a reply regarding connection. Is anyone else still having problems if they are with virgin media
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Charlotte 💎
(@charldimond) reported
from
Leeds, England
@virginmedia No broadband LS134SX - have run test and checked service status to no avail.
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Dean Westnutt
(@D1e9a7n8o) reported
from
Leeds, England
@richardbranson How about you “race” to improve your shit Virgin Media services
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Hoppywba
(@hoppywba) reported
from
Leeds, England
@EAFIFADirect Still can't play fut. Loads all the game perfect but then crashes when I load ultimate team. Is there still an issue with @virginmedia as I'm with them. Thanks
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Simon Price
(@SimpleBrummie) reported
from
Leeds, England
@virginmedia I have already tried that and it says there isn’t any network fault. However there is nothing wrong with the setup as it was working this morning, it’s also the second time it’s stopped in the last few weeks
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Dean Westnutt
(@D1e9a7n8o) reported
from
Leeds, England
@virginmedia Of course - an upgrade to the 5 year old TiVo box which is painfully slow
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Davies
(@James_Fleurets) reported
@virginmedia Horrendous customer service
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Yoshida Kenshin
(@yoshida_kenshin) reported
@virginmedia You should be banned by @ofcom from signing any more customers until service levels are acceptable for your current customers!! This truly is shambolic. Customer service is non existent here.
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Innovation Cleaning
(@InnovCleaning) reported
@virginmedia Poor wifi and drops out regularly!!
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James Davies
(@James_Fleurets) reported
@virginmedia outrageously awful customer service again - 2nd 45 + minute conversation with virgin media in 3 days. Agreed a new contract on the basis of having the same service only to find out you have taken away HD from our package without telling me & paying £100 per month.
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Sean Akers ⚫🇪🇺🇬🇧🏴🎸#REJOIN #3.5%
(@sean_akers) reported
@virginmedia Just giving you notice that I will switch to another service provider as soon as possible if I hear of one Virgin Media or Virgin Mobile advert placed on GB News. #DontFundGBNews
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David Wark
(@davidwark96) reported
Nothing but issues since our contract started with @virginmedia it’s ridiculous, internets gone down. Need to work from home and being told I have to wait 4 hours for a ‘virtual engineer’ appointment which probably won’t be helpful at all. Absolute shambles
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Kevin
(@Kevin69330863) reported
@StopFundingHate Hi @virginmedia, feel free to advertise where you like. I will be particularly proud to continue as a customer if you resist this woke nonsense.
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Alison Court
(@mummyboy3) reported
@virginmedia Def not a reliable service!!!! & now u think upping my bill is acceptable!
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Al Murray Jnr
(@Borochubster) reported
@virginmedia fantastic service, you send me a letter to tell me my bill is going up, then I have a fault and call to rectify it, to be told I can't talk to anyone and try again later. Thanks for that!!! I'm off to Sky!!!
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Adam
(@Adambuts) reported
Hi @virginmedia @VMSolutions_ , Ive been trying to get in touch about my non working service and price rise but can’t not get through, Ive been given a deadline date of the 11/2 to sort this out so presume I’ll need to cancel my direct debit on 10/2 to stop this increase?