Virgin Media Outage Report in Kirkby Malzeard, North Yorkshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkby Malzeard, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby Malzeard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kirkby Malzeard, North Yorkshire, England
The most recent Virgin Media outage reports came from the following cities: Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Harrogate |
Internet | |
| Harrogate |
Total Blackout | |
| Harrogate |
Internet | |
| Harrogate |
Total Blackout | |
| Harrogate |
TV | |
| Harrogate |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Kirkby Malzeard, England
Latest outage, problems and issue reports in Kirkby Malzeard and nearby locations:
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Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia They came back at 10pm ish. Was there a National outage?
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Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia having some problems? All devices in the house unable to access Internet, can’t resolve web sites, no streaming etc
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Emma Baron
(@emmabaroncheese) reported
from
Harrogate, England
@virginmedia are services down in HG1?
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Elle Beesley DipM CMktr ACIM
(@ellebeesley) reported
from
Harrogate, England
@virginmedia He couldn’t find any problems in the house but is checking the network to see if there have been any issues in the area.
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Julian Monaghan DLG
(@J_Monaghan_DLG) reported
from
Harrogate, England
Hi @virginmedia can you tell me why you have kept me waiting on the phone for nearly 2 hours to get Customer services to deal with my complaint re lack of a proper service over the last 4 months? Still hanging on!!
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Tony Preston
(@tapreston) reported
from
Harrogate, England
@virginmedia I've spoken to someone and they are getting an engineer to call me as the issue can't be resolved over the phone
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Chris Martin FRGS
(@safaribrit) reported
from
Kirkby Malzeard, England
@virginmedia 1 hour and 42 minutes queueing for a help desk operator to take a call from an 87 year old “shielding” old lady who can’t set up her self install box. Absolutely shoddy customer service. You should be ashamed.
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Steve Matthews
(@stevem2009) reported
from
Harrogate, England
@virginmedia @RobertBlaszczak The health check has been done to death the last 4 months, suggest maybe this band aid won’t fix the issues
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Emma Baron
(@emmabaroncheese) reported
from
Harrogate, England
@virginmedia broadband down in HG1, how long is it down for?
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Tim Gambrill
(@TimGambrill) reported
from
Harrogate, England
@virginmedia I’d really like to thank you for rewarding my loyalty by charging me almost TWICE as much as@their new customers for the same broadband service
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Tim Gambrill
(@TimGambrill) reported
from
Harrogate, England
@virginmedia my wifi has been down since Friday and i cant get through
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David McCormick
(@DavidTMcCormick) reported
from
Harrogate, England
Thanks @virginmedia on hold for 1 hour and 4 minutes, finally someone answers abs immediately hangs up. You did this to me in March. Been a customer for over 15 years, not for much longer. Appalling customer service
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Mike Sunley
(@4everrail) reported
from
Harrogate, England
@virginmedia I’m getting a message on my tv to check my antennae connection. Recently had Virgin cable/Internet/Phone line installed. Are there any problems down at your end that my cause this#Harrogate
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Elle Beesley DipM CMktr ACIM
(@ellebeesley) reported
from
Harrogate, England
@virginmedia Our internet connection is intermittent (currently off) and has been rubbish for two weeks despite resetting the router on a daily basis. All the automated sequences tell me the problem is solved. It isn’t.
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Carla Wilson
(@Carla4986) reported
from
Ripon, England
@virginmedia no broadband since last Thursday, can’t get through to your customer service. Engineer came last week as we’ve struggled with your service for months, he put a new hub in and guess what.... it worked for a day! Now waiting for another engineer to come. Not happy 😡
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Julian Monaghan DLG
(@J_Monaghan_DLG) reported
from
Harrogate, England
Just seen the @virginmedia “stay connected” ad on TV If only. I have been trying to get them to supply me a stable broadband for the last month You hang on an hour+ to get to speak to customer services they tell you nothing wrong Get real and provide the service I am paying for
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Tony Preston
(@tapreston) reported
from
Harrogate, England
@virginmedia Hi - can you help as I'm confused? I'm paying £53.50 for M350 broadband with prices rising in March. Looked on your website today and it says M350 is £38.99.
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Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia It wasn’t the TV GO app it was everything, broadband etc. Seemed you had a National outage?
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Elle Beesley DipM CMktr ACIM
(@ellebeesley) reported
from
Harrogate, England
While I appreciate the use of chat bots and automated sequences, it’s not solving my problem @virginmedia. How do I get to speak to an actual person???
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Tony Preston
(@tapreston) reported
from
Harrogate, England
@virginmedia Hi - Are there any Mobile network issues in North Yorkshire (Harrogate) - no 3 or 4 G and can't make /receive calls?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Louis Collenette
(@lgcornetto) reported
@virginmedia Yep. I’ve called your customer service line about 15-20 times in the last month because of continual outages, and now the wifi/tv are completely down and the phone system won’t even put me through to anyone - just says engineers are working on the issue.
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Trace Taylor BFE
(@EditorTrace) reported
@scorpioredhair @virginmedia That’s why I moved to G-Network
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Navnit Punj
(@coolnavnit) reported
@virginmedia I've tried from another device also and I get same issue. Doesn’t allow to enter text. Is there NO system where someone can just call or whatsapp me?? Why do I need to send another email when I have already explained my problem here??
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Jo Foster
(@_JoFoster) reported
@virginmedia Promised this amount will be amended-it never happens,call and get told there are no notes on the account,all calls are recorded. Of virgin listen to the retentions call they will hear everything on that call. And the call on the 16th Feb. Where the agent apologised for the error
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Jo Foster
(@_JoFoster) reported
@virginmedia the customer services and treatment I have received from virgin media has been disgusting. I have never experienced such bad service from a company in my life. This issue needs to be resolved please
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Steve Purser
(@stevepurser) reported
@virginmedia I’d like to make a complaint, ordered broadband to be installed at my address today, website says available and had email confirming install date, booked time off work and have just called to see what time your coming, to be told it’s cancelled as you can’t install
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Alexa Crombie
(@CrombieAlexa) reported
@virginmedia Looking at your virgin media forums this has been a known issue for around 6 months and has nothing to do with Cache/ Cookies or Browser it is a server issue which I assume your web developer needs to look at!
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Geordie
(@Geordie2302) reported
@virginmedia Tried to move services when moved home and some major incompetence from your end after about 20 hours of pointless calls. Have gone with Sky now tbf and never thought I would. You owe me £76 and I don’t accept cheques.
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justin courtney 🇺🇦🇺🇦🇺🇦🇺🇦🇺🇦
(@jdcecfc) reported
@virginmedia Your advisor told me I would. So glad I'm leaving you, I will never return. 30 years a customer !!!!
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Daniel DOA4 (XBOX) & Daniel_DOA4 (PSN)
(@Daniel_DOA4) reported
Has anyone else had problem’s with any of @virginmedia’s employees including Jon Slater? Selling virgin media with the promise of covering cancellation fees from previous providers? Get in touch with me! Let’s see if we can get him fired!