Virgin Media Outage Report in Kirkby Malzeard, North Yorkshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkby Malzeard, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkby Malzeard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Kirkby Malzeard, North Yorkshire, England
The most recent Virgin Media outage reports came from the following cities: Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Harrogate |
Wi-fi | |
| Harrogate |
Internet | |
| Harrogate |
Wi-fi | |
| Harrogate |
Internet | |
| Harrogate |
||
| Harrogate |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirkby Malzeard, England
Latest outage, problems and issue reports in Kirkby Malzeard and nearby locations:
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Stu Annakin
(@SAnnakin16) reported
from
Harrogate, England
@virginmedia I’m trying to cut off services at my late fathers house, But your customer service team and bereavement team won’t let me do it? This is because I didn’t have the direct debit date to hand to pass security?
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Elle Beesley DipM CMktr ACIM
(@ellebeesley) reported
from
Harrogate, England
@virginmedia Our internet connection is intermittent (currently off) and has been rubbish for two weeks despite resetting the router on a daily basis. All the automated sequences tell me the problem is solved. It isn’t.
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Elle Beesley DipM CMktr ACIM
(@ellebeesley) reported
from
Harrogate, England
@virginmedia He couldn’t find any problems in the house but is checking the network to see if there have been any issues in the area.
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Lord North
(@LordNorth) reported
from
Harrogate, England
@virginmedia Hi, just signed up for your tv service and it doesn’t work. Your colleague on the phone helpfully arranged a technician but didn’t mention the £25 charge you’ve sneaked onto the text message. Do all new customers suffer this?
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Elle Beesley DipM CMktr ACIM
(@ellebeesley) reported
from
Harrogate, England
While I appreciate the use of chat bots and automated sequences, it’s not solving my problem @virginmedia. How do I get to speak to an actual person???
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Stu Annakin
(@SAnnakin16) reported
from
Killinghall, England
@virginmedia All this link does is ask me to sign in which I’ve done- no web chat
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Dave Martin
(@DaveyBest) reported
from
Harrogate, England
@virginmedia any issues in the HG2 are for broadband? I know there have been but was meant to have been resolved by today. Thanks
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James Wall
(@JamesWall67) reported
from
Harrogate, England
@virginmedia Morning! Any chance of providing the service that we all pay for today?
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B.W.Shaw Playboy 💙💛
(@dalesman1000) reported
from
Harrogate, England
@virginmedia Hi. I am due to have broadband disconnected today following me giving 30 days notice to cancel on the 26th of June. I've had no confirmation of this other than texts trying to get me to stay. Can someone come back to me and confirm please?
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Stu Annakin
(@SAnnakin16) reported
from
Killinghall, England
@virginmedia customer service absolutely diabolical.
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Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia It wasn’t the TV GO app it was everything, broadband etc. Seemed you had a National outage?
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Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia They came back at 10pm ish. Was there a National outage?
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Nicholaus Lamming
(@sneakybutcha) reported
from
Harrogate, England
@MrNickKnowles @virginmedia The main problem is that everything is scripted these days (as well as outsourced) so any comment or problem that is ‘off script’ completely knackers the workflow. Whatever happened to the ‘human’ touch eh?
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Tony Preston
(@tapreston) reported
from
Harrogate, England
@virginmedia Hi - can you help as I'm confused? I'm paying £53.50 for M350 broadband with prices rising in March. Looked on your website today and it says M350 is £38.99.
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Emma Baron
(@emmabaroncheese) reported
from
Harrogate, England
@virginmedia broadband down in HG1, how long is it down for?
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Tim Gambrill
(@TimGambrill) reported
from
Harrogate, England
@virginmedia my wifi has been down since Friday and i cant get through
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Chris (like the trains)
(@chornbarino) reported
from
Harrogate, England
@virginmedia having some problems? All devices in the house unable to access Internet, can’t resolve web sites, no streaming etc
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Rawcomme
(@rawcomme) reported
from
Harrogate, England
@virginmedia Still not working I hope your going to give some compensation as @skytv is looking more and more attractive
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Tony Preston
(@tapreston) reported
from
Harrogate, England
@virginmedia Hi - Are there any Mobile network issues in North Yorkshire (Harrogate) - no 3 or 4 G and can't make /receive calls?
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Tony Preston
(@tapreston) reported
from
Harrogate, England
@virginmedia I've spoken to someone and they are getting an engineer to call me as the issue can't be resolved over the phone
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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louis
(@louis_nicholl) reported
from
Derry, Northern Ireland
@virginmedia No internet for 2 days. Informed it was a signal issue and would be fixed 3 days ago. On the phone for hours and call ended on your side. Awful customer service and internet.
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Ali
(@alibrandham) reported
@virginmedia absolute joke - spent numerous calls trying to cancel sky sports as I only wanted it for 2 weeks whilst my father was visiting at Easter - got my new statement - still on there - and a bill of £91 when I pay £49 - how many more calls will it take to sort this out??!
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Sir Geoffrey Of Rogers 🔶 #FBPE #FBPPR
(@GeoffRogersEU) reported
from
West Molesey, England
@virginmedia We have an internet outage on business broadband at RH1 3EP. Any idea what’s going on?
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Paul
(@cullepl) reported
@virginmedia we've had a fault with TV since Friday 10th. The website says it knows there is a kjown problem and engineer is going to fix it. When will it be fixed? The website has already said the 13th, then the 15th now the 20th. PO8 area.
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Nick
(@trvynicolas) reported
@MDisraeli @virginmedia Is that what this is? Internet down on all devices sporadically and Ethernet connected devices flashing “Ethernet not connected”.
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xvulture21 GTA V
(@VXvulture21) reported
@virginmedia Virgin wifi going down at this time for three consecutive days, do they offer any discounts ? No. Do they say sorry ? No. Go **** yourselves #virginmedia
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LA LIGHTHOUSE
(@LALIGHTHOUSE1) reported
@virginmedia-received an email at this time 2.28am. Disgraxeful customer service, yet again!
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Lisa Goddard 💙 🏴🇺🇦🇪🇺
(@welsh_lisa2) reported
@virginmedia my Internet connection is up and down like a yo yo tonight. Can't use the Service Status checker as my ipad and phone keep disconnecting. What's going on please?
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Chris
(@DarkWolfGRRR) reported
@virginmedia Sorry for not reply back, as seems still problem after delete and reinstall 😕
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JNJ 👨🏻🦽
(@Josh27973398) reported
@virginmedia Sort your WI-FI out it’s been crap for weeks now