Virgin Media outages and service status in Knaresborough, England

Problems in the last 24 hours in Knaresborough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Knaresborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Knaresborough, England

The most recent Virgin Media outage reports came from the following cities: Harrogate, and Ripon.

City	Problem Type	Report Time
Harrogate	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Knaresborough, England

Latest outage, problems and issue reports in Knaresborough and nearby locations:

• 
  Stu Annakin (@SAnnakin16) reported 9 seconds ago from Harrogate, England

  @virginmedia I’m trying to cut off services at my late fathers house, But your customer service team and bereavement team won’t let me do it? This is because I didn’t have the direct debit date to hand to pass security?

• 
  Phil Hardaker (@philjh1975) reported 6 minutes ago from Shadwell, England

  @virginmedia nice of one of your cancellations team to just put the phone down on me when I asked them to confirm I’d have something in writing to show the date I’d be leaving you. Never mind the additional service you put on without my permission that he let slip.....

• 
  Mike Sunley (@4everrail) reported 8 minutes ago from Harrogate, England

  @virginmedia I’m getting a message on my tv to check my antennae connection. Recently had Virgin cable/Internet/Phone line installed. Are there any problems down at your end that my cause this#Harrogate

• 
  Emma Baron (@emmabaroncheese) reported 10 minutes ago from Harrogate, England

  @virginmedia broadband down in HG1, how long is it down for?

• 
  Tim Gambrill (@TimGambrill) reported 11 minutes ago from Harrogate, England

  @virginmedia I’d really like to thank you for rewarding my loyalty by charging me almost TWICE as much as@their new customers for the same broadband service

• 
  DEBBI KELSEY ⚡️ (@debbi_kelsey) reported 21 minutes ago from Harrogate, England

  @virginmedia No. I don’t have a reference number and my complaint is about the bill!

• 
  Andrew Rigby (@Andrewrigbygolf) reported 22 minutes ago from Guiseley, England

  @virginmedia is your contact us down? Trying to resolve a problem if someone can help.

• 
  Chris (like the trains) (@chornbarino) reported 25 minutes ago from Harrogate, England

  @virginmedia having some problems? All devices in the house unable to access Internet, can’t resolve web sites, no streaming etc

• 
  Rawcomme (@rawcomme) reported 26 minutes ago from Harrogate, England

  @virginmedia Still not working I hope your going to give some compensation as @skytv is looking more and more attractive

• 
  Andrew Thompson (@russell1234) reported 31 minutes ago from Harrogate, England

  @virginmedia It came back at 9am. I did check connections and rebooted multiple times so I think it was a network issue though not mentioned on your status checks.

• 
  Mosaicmania (@francesktaylor) reported 32 minutes ago from Otley, England

  @virginmedia really poor customer service. My sister died, I kept her broadband for her lodgers. Months later, house is sold and I’m told I should have returned the router. £40 fee. I live 200 miles away and I’m not psychic! You never told me about this at the time.

• 
  Julian Monaghan DLG (@J_Monaghan_DLG) reported 35 minutes ago from Harrogate, England

  Hi @virginmedia can you tell me why you have kept me waiting on the phone for nearly 2 hours to get Customer services to deal with my complaint re lack of a proper service over the last 4 months? Still hanging on!!

• 
  Emma Harvey (@em606) reported 41 minutes ago from Harrogate, England

  @virginmedia Last time it happened yes, it'd been accidentally cut at a box on another street. Need to report it again as line not working again.

• 
  Lisa Lavelle (@Lisalav22) reported 41 minutes ago from Guiseley, England

  @virginmedia Call your customers to resolve a complaint not just say it’s resolved I want a call from management or my direct debit will be cancelled then it’s hello sky

• 
  Susan Turner (@GazaniaGal) reported 41 minutes ago from Wetherby, England

  @virginmedia Only just seen your reply. Intermittent Friday morning but never as good as it should be!

• 
  Emma Harvey (@em606) reported 49 minutes ago from Harrogate, England

  @ArdLiath @virginmedia Ha, yes, actually. Cut off my landline randomly and leave me exposed to mobile spam, amazing service.

• 
  B.W.Shaw Playboy 💙💛 (@dalesman1000) reported 50 minutes ago from Harrogate, England

  @virginmedia Hi. I am due to have broadband disconnected today following me giving 30 days notice to cancel on the 26th of June. I've had no confirmation of this other than texts trying to get me to stay. Can someone come back to me and confirm please?

• 
  Nicholaus Lamming (@sneakybutcha) reported 53 minutes ago from Harrogate, England

  @MrNickKnowles @virginmedia The main problem is that everything is scripted these days (as well as outsourced) so any comment or problem that is ‘off script’ completely knackers the workflow. Whatever happened to the ‘human’ touch eh?

• 
  DrMJJ (@DrMJJ) reported 55 minutes ago from Wetherby, England

  Well...an entire day of no internet connectivity today after ‘planned disruption due to network improvement engineering’ yesterday by @virginmedia. Amazing. 20min onhold to be told by support that my router is offline...thanks but that’s what the status lights are for. #shite

• 
  Tim Gambrill (@TimGambrill) reported 58 minutes ago from Harrogate, England

  @virginmedia my wifi has been down since Friday and i cant get through

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kaitan kohli (@KaitanKohli) reported 9 minutes ago

  @virginmedia I need a solution without spending hours on the phone with your excruciatingly bad CS.

• 
  manpreet johar (@59snoopy) reported 10 minutes ago

  @My My virgin 3.0 hub is showing a red light and the internet is not working! I have tried switching the hub of and allowing it to cool, I have tried a factory reset but still nothing? I am trying to login to my Virgin media account to resolve the issue BUT

• 
  Rich Brady (@RichTigheBrady) reported 11 minutes ago

  @virginmedia It came back up but only after being down for 48 hrs! No reason! Happens every 4-6 weeks. There were no registered outages! So frustrating

• 
  Paul Parkin (@kingoftheshed) reported 12 minutes ago

  @virginmedia What? On and off for the past 8 days? It just went down again 5 minutes ago. Fix it and compensate me let me leave.

• 
  Martinayres65@outloo (@Martinayres65o1) reported 13 minutes ago

  @virginmedia You’re already aware of the issues, I have an ongoing complaint regarding this. You already have my complaint reference as I gave it your caller today. Who promised someone would ring today. I just need virgin to promise they will restore my Wi-Fi ASAP

• 
  LA Saw OASIS! 🧡 🎶 (@lelly401) reported 14 minutes ago

  @sme30 @virginmedia @NetflixUK Bloody hell. Would have been easier to cancel Netflix! 🤦 Maybe try and upgrade on ur box and see if Netflix now comes as standard with upgrades.... Then cancel the stand alone one? 😬🤷

• 
  Howard Martin 💚 (@HJMKent) reported 14 minutes ago from Kidderminster, England

  @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

• 
  Stu Plays XD 🎮 (@StuPlaysXD) reported 14 minutes ago

  @virginmedia honestly hindsight is great because if I had just waited I wouldn’t of gone with yourself as a provider. £90 a month for constant drops in internet / tv. Your stream box is useless. Massive thumbs down 👎 would not recommend. Should of just renewed with @skytv 👍

• 
  stu marklow (@stuuee) reported 16 minutes ago

  get virgin media e-mail to have free use of tnt sports on hbo max for free yay,so sign in i can browse what they have but click to watch DENIED give us some ££££ and your in. thanks for nout virgin.👆

• 
  Daniel Goble (@danielgoble) reported 16 minutes ago

  @mobily_uk @virginmedia The whole point is to just get you locked into another deal. You threaten to switch and then they lower it and hope you fall for it...all while they try to upsell **** TV packages that nobody wants.