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Virgin Media

Virgin Media outages and service status in Knaresborough, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Knaresborough, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Knaresborough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Knaresborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 29: Problems at Virgin Media

Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Knaresborough, England

The most recent Virgin Media outage reports came from the following cities: Harrogate, and Yeadon.

CityProblem TypeReport Time
Harrogate Internet 8 days ago
Harrogate Internet 8 days ago
Harrogate Internet 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Knaresborough, England

Latest outage, problems and issue reports in Knaresborough and nearby locations:

  • steven_amani
    Steven Amani (@steven_amani) reported from Harrogate, England

    @MikeWTweets @virginmedia Looks like that message shows up whenever there is an outage

  • em606
    Emma Harvey (@em606) reported from Harrogate, England

    @virginmedia Last time it happened yes, it'd been accidentally cut at a box on another street. Need to report it again as line not working again.

  • pupandthecrow
    pupandthecrow (@pupandthecrow) reported from Harrogate, England

    Anyone else think Virgin Media promise a good minimum speed but it’s so intermittent and between good and quicker to just use your phone signal! 👎👎👎 Sick of rebooting!! #virginmedia #internetprovider #fastbroadband #cantdeliveronpromise

  • chornbarino
    Chris (like the trains) (@chornbarino) reported from Harrogate, England

    @virginmedia They came back at 10pm ish. Was there a National outage?

  • cemorgan
    christine morgan (@cemorgan) reported from Harrogate, England

    @virginmedia we are having internet connection issues in HG1 - when will this be sorted . 48hrs without internet or tv !

  • debbi_kelsey
    DEBBI KELSEY ⚡️ (@debbi_kelsey) reported from Harrogate, England

    @virginmedia No. I don’t have a reference number and my complaint is about the bill!

  • TimGambrill
    Tim Gambrill (@TimGambrill) reported from Harrogate, England

    @virginmedia internet totally down Virgin media this is shocking service even with this crisis on. It’s not stopping you taking £70 from my account every month. How do I get some service

  • dalesman1000
    B.W.Shaw Playboy 💙💛 (@dalesman1000) reported from Harrogate, England

    @virginmedia Charging me double my contract cost and complaint not acknowledged. Jog on.

  • naranson
    Neil Ranson (@naranson) reported from Harrogate, England

    HEY @VirginMedia. Glad to see your electronic systems have recovered enough to email me my bill. Of course, there's still no broadband which is the only service I (don't) have...

  • jacksplats
    Jack Clarkson (@jacksplats) reported from Guiseley, England

    If your thinking of having internet with @virginmedia I would 100% urge you not to!!! Never works correctly and they just say sorry and credit you. #notgoodenough

  • Ripark114
    Richard Parker (@Ripark114) reported from Pannal, England

    @virginmedia @Ambo2005 I cancelled mine under the 30 day terms (on 3rd try) and my service was immediately disconnected. Now I’m told I have to wait up to 72 hours to be reconnected. Clearly not good enough but what can you do?

  • camelsbestmate
    Will Gordon (@camelsbestmate) reported from Thorner, England

    @virginmedia I was told someone would be in touch within 48 hours... That was on Monday. Absolute shambles of a customer service department.

  • russell1234
    Andrew Thompson (@russell1234) reported from Harrogate, England

    @virginmedia It came back at 9am. I did check connections and rebooted multiple times so I think it was a network issue though not mentioned on your status checks.

  • onthelandline
    Jamie ✈️ (@onthelandline) reported from Wetherby, England

    @virginmedia Not good when a customer has just negotiated a new deal though. As long as your shareholders pockets are well filled I guess 👍

  • rawcomme
    Rawcomme (@rawcomme) reported from Harrogate, England

    @virginmedia Still not working I hope your going to give some compensation as @skytv is looking more and more attractive

  • dalesman1000
    B.W.Shaw Playboy 💙💛 (@dalesman1000) reported from Harrogate, England

    @virginmedia Hi. I am due to have broadband disconnected today following me giving 30 days notice to cancel on the 26th of June. I've had no confirmation of this other than texts trying to get me to stay. Can someone come back to me and confirm please?

  • chornbarino
    Chris (like the trains) (@chornbarino) reported from Harrogate, England

    @virginmedia having some problems? All devices in the house unable to access Internet, can’t resolve web sites, no streaming etc

  • J_Monaghan_DLG
    Julian Monaghan DLG (@J_Monaghan_DLG) reported from Harrogate, England

    Hi @virginmedia can you tell me why you have kept me waiting on the phone for nearly 2 hours to get Customer services to deal with my complaint re lack of a proper service over the last 4 months? Still hanging on!!

  • GazaniaGal
    Susan Turner (@GazaniaGal) reported from Wetherby, England

    @virginmedia This is a small house, I have not had this problem in the 5 years we’ve had Virgin and, unfortunately, I cannot afford an extra £3 per month to see whether a booster is a solution.

  • LordNorth
    Lord North (@LordNorth) reported from Harrogate, England

    @virginmedia Hi, just signed up for your tv service and it doesn’t work. Your colleague on the phone helpfully arranged a technician but didn’t mention the £25 charge you’ve sneaked onto the text message. Do all new customers suffer this?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • back_the_BBC
    Back the BBC 📺📻📡📱🔴 (@back_the_BBC) reported

    @stephenm68 @virginmedia The only solution with Virgin media is to get rid of it

  • Misanth23754159
    Misanthrope (@Misanth23754159) reported

    @Suzanne46462413 @virginmedia I get that all the time until I realised it was because for some stupid reason they block anyone not in the UK. Are you outside the UK?

  • SuddenLife
    Max Pallas (@SuddenLife) reported

    @gloucesterglass @virginmedia Mobile phone signal in Tewkesbury is virtually non existent. I can’t send SMS text inside my home, there no 5G, and I get a weak 4G on Tewkesbury bypass. Fortunately, I have good WiFi, YouFibre 900mb for £24 monthly.

  • alexalexfyi
    Alexander McCloy (@alexalexfyi) reported

    @Ofcom @virginmedia tactics still awful when trying to leave - harassing with calls that are irrelevant and could be emailed. Agents saying ‘no’ to requests to raise complaints and spoken to in appalling manor.

  • KumbullaMonty
    Monty Kumbulla (@KumbullaMonty) reported

    @virginmedia What are the chances of a very-light-use customer that has been with you for THIRTY YEARS getting a deal at the same cost as a brand new customer?

  • WillcockCharles
    Charles Willcock (@WillcockCharles) reported

    @WeAreOpenreach Well Virgin Media are the worst company in the world so I will not be bothering to contact them. Most of their cabinets are open where I live.

  • MizzCQ
    Crystal Q (@MizzCQ) reported

    @virginmedia LION S1, E4 appears to be @NatGeo LION S1, E1. Can you please fix this.

  • jhargie4
    john (@jhargie4) reported

    @O2 @virginmedia @Virgin CEO Lutz Schueler Deadlock letter has now been received although it completely does not address my actual complaint and the reported resolution is factually incorrect. Just shows the total lack of respect shown to a 20 year loyal customer

  • KopiteinPoland
    KopiteinPoland (@KopiteinPoland) reported

    I never had issue with @o2 until they merged with virgin media. Now I wouldn’t recommend them to anyone. You try and use the website, pages don’t load. Information isn’t available. How do you keep on top of your account. #awfulservice #neveragain

  • BigDaddiWard
    Copa Mundi (@BigDaddiWard) reported

    @fred_fre @virginmedia @villa4ever29 Fix to be implemented by 1pm (they reckon) That’s me Homes under the hammer gone then 🙁