Virgin Media Outage Report in Knaresborough, North Yorkshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Knaresborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Knaresborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Knaresborough, North Yorkshire, England
The most recent Virgin Media outage reports came from the following cities: Leeds and Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Wi-fi | |
| Leeds |
Total Blackout | |
| Leeds |
||
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Knaresborough, England
Latest outage, problems and issue reports in Knaresborough and nearby locations:
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Phil Hardaker
(@philjh1975) reported
from
Shadwell, England
@virginmedia nice of one of your cancellations team to just put the phone down on me when I asked them to confirm I’d have something in writing to show the date I’d be leaving you. Never mind the additional service you put on without my permission that he let slip.....
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Sarah Devall
(@SarahDevall) reported
from
Leeds, England
@ohhollygosh @amy_everett_ @virginmedia Stuff like this makes me block numbers. Great customer service revolves around your customer’s needs and wants. The customer tells you they’ll call you, don’t pester as they will do transactions their way (web chat, app, website etc.) companies need to listen to their customer
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Charlotte 💎
(@charldimond) reported
from
Leeds, England
@virginmedia No broadband LS134SX - have run test and checked service status to no avail.
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Stuart MacMillan
(@macchillan) reported
from
Leeds, England
@MrSaffron I wish it did... @virginmedia fibre drops out multiple times a day so speed becomes irrelevant when uptime is so poor. We consistently rely on mobile data to make it through a single working day
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@MAdryjek @virginmedia I had exact same thing in the same area. Kept ringing to be told it was an outage in the area and to be patient, repair date after repair date. Eventually someone listened and got an engineer, turned out after all that, it was a faulty cable in the router (only joined in July)
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Philip Woolford
(@tigerman2570) reported
from
Leeds, England
@virginmedia there appears to be an issue with your tv guide. The Great Britain Rugby League v @NZRL_Kiwis starts at 3.30am yet is only showing at 5.30 -6am on @BBCTwo I would like to record the whole game but can't due to this issue
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Philip Woolford
(@tigerman2570) reported
from
Leeds, England
@virginmedia having issues with broadband in Leeds LS15 area now after tv issues Fri. Nearly £1200 pa & no service! Hope not going to give the "we're working hard to resolve" line then leaving things as they are until Monday. This is unacceptable compensation should be paid
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Simon Price
(@SimpleBrummie) reported
from
Leeds, England
@virginmedia I have already tried that and it says there isn’t any network fault. However there is nothing wrong with the setup as it was working this morning, it’s also the second time it’s stopped in the last few weeks
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spencer robertshaw
(@spenrobertshaw) reported
from
Leeds, England
@sirsimon2b @YODELhell @virginmedia Yodel are terrible
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Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia Look I’m not doing that. This isn’t an account specific issue. I worked in the Digital Management Centre in Langley for a decade until made redundant 2 years ago so it needs passing to the VOD department to investigate.
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👻 Ghosty Gò.Ó 👻
(@ataraxianautist) reported
from
Leeds, England
@gffcontwitch @virginmedia Many times the front line staff or "apologists" as I call them are out of their depth. There is no such as customer service any more so I repeatedly ask, just put me on with a supervisor and they are just there to deny and indemnify.
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Dean Westnutt
(@D1e9a7n8o) reported
from
Leeds, England
@richardbranson How about you “race” to improve your shit Virgin Media services
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Andrew Davies
(@leftfield289) reported
from
Leeds, England
@virginmedia just to remind you and I everyone else your customer service is the worst in the U.K. in my experience
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Carl Waring
(@carlwaring) reported
from
Knaresborough, England
@niddnet @virginmedia One reset done already. 2G showed up for a while. So yes, will be getting a new one. The speed issue is a local one not just us, apparently.
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Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia I get this standard response EVERY time I notify you of any missing eps I find. The prog aired last night for the 1st time & stated after ALL eps available afterwards. There will have been an issue uploading the programme that you need to get your DTV dept to investigate.
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia why is broadband service not working again!!!!
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👻 Ghosty Goo 👻
(@ataraxianautist) reported
from
Guiseley, England
@virginmedia Nothing, you've caused enough damage. I will however gladly discuss it privately with anyone seeing this and wanting to decide whether or not to be your customer.
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John Rogers
(@revdjollyjohn) reported
from
Leeds, England
What is going on @virginmedia Broadband down yet again LS16 - Diabolical service in this area - Please fix it properly
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jorg
(@xjorgie) reported
from
Leeds, England
and I’m gonna tell my kids never to use Virgin Media
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Richard Armistead
(@trickyr1) reported
from
Leeds, England
@virginmedia 3 weeks broadband been not working. LS13. Still getting same recorded message that it’ll be fixed by 12pm. Any truthful update would be appreciated.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DR34DB34RD
(@DR34DB34RD) reported
It should not be this difficult to cancel my broadband renewal (which i didn't ask for) with @virginmedia. Almost 45 mins now on hold and no way to do it online. Any representative want to address this? Already with another provider so I just want to leave.
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Ovidiu Barabula
(@ov1diu) reported
@virginmedia It’s getting close to a month since I’ve contacted you about moving flats, spoke to 5 people already about transferring the services, I’m paying £60/mo for a service I don’t have access to! Please get your act together! Your processes are clearly not working properly
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Benjamin Muir
(@BenMuirxo) reported
Virgin Media customer service definitely worst in the world
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lynn stevenson
(@paddanben) reported
@virginmedia I started a chat 3 hrs and 20 minutes ago on whats app finally got agent only to b told there away from desk now for 60 mins and will resume then Shocking service no wonder I'm trying to cancel my contract
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S
(@callmeSJS) reported
@virginmedia No on demand service is running. Common fault in my postcode.
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Katrina Cox
(@Katrina3107) reported
@virginmedia what a shame your customer service has gone so far downhill I will not be renewing as a customer. @richardbranson probably wouldn’t believe the tales I get told on the phone! 12 years of loyalty lost.
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Nathan
(@Nathan85354291) reported
@virginmedia Complained to the complaints department. PLEASE ALLOW UP TO 28 DAYS FOR A RESPONSE!!! My services haveny been working for over a month. So I'm supposed to wait patiently for another 28 days. WTF is going on at Virgin Media? DO NOT SIGN UP TO VIRGIN MEDIA. YOU HAVE BEEN WARNED.
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jtipGoodMH&WB
(@jtipWellB) reported
@virginmedia . This is now the 5th day waiting in for @virginmedia to visit and resume wifi tv and telephone . 9 missed appointments. Brick wall customer service policy. Incredibly poor customer service. Please folks ..my opinion is my own.. do not sign up for this company.. 😕
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Chris Humble
(@ChrisHumble79) reported
@virginmedia you are the worst company in the world and can get ****** if you want another penny from me. Anyone reading this take your business elsewhere. They’re ****.
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tony2905
(@tony2905tony) reported
@virginmedia i got through - eventually to the disconnections team, when they realised i wasnt gonna take any offer, i was just cut off. ive made it clear, your service and sales tactics between departments is disgusting . you can find my account...