Virgin Media Outage Report in Knaresborough, North Yorkshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Knaresborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Knaresborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Knaresborough, North Yorkshire, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Harrogate and Wetherby.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Wi-fi | |
| Harrogate |
Wi-fi | |
| Leeds |
TV | |
| Leeds |
TV | |
| Leeds |
Internet | |
| Leeds |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Knaresborough, England
Latest outage, problems and issue reports in Knaresborough and nearby locations:
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Phil Hardaker
(@philjh1975) reported
from
Shadwell, England
@virginmedia nice of one of your cancellations team to just put the phone down on me when I asked them to confirm I’d have something in writing to show the date I’d be leaving you. Never mind the additional service you put on without my permission that he let slip.....
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Dean Westnutt
(@D1e9a7n8o) reported
from
Leeds, England
@richardbranson How about you “race” to improve your shit Virgin Media services
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Charlotte 💎
(@charldimond) reported
from
Leeds, England
@virginmedia No broadband LS134SX - have run test and checked service status to no avail.
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Michelle Hardman B.A .Esq⚪️
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia why is broadband service not working again!!!!
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Sarah Devall
(@SarahDevall) reported
from
Leeds, England
@ohhollygosh @amy_everett_ @virginmedia Stuff like this makes me block numbers. Great customer service revolves around your customer’s needs and wants. The customer tells you they’ll call you, don’t pester as they will do transactions their way (web chat, app, website etc.) companies need to listen to their customer
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Stuart MacMillan
(@macchillan) reported
from
Leeds, England
@MrSaffron I wish it did... @virginmedia fibre drops out multiple times a day so speed becomes irrelevant when uptime is so poor. We consistently rely on mobile data to make it through a single working day
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👻 Ghosty Gò.Ó 👻
(@ataraxianautist) reported
from
Leeds, England
@gffcontwitch @virginmedia Many times the front line staff or "apologists" as I call them are out of their depth. There is no such as customer service any more so I repeatedly ask, just put me on with a supervisor and they are just there to deny and indemnify.
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Carl Waring
(@carlwaring) reported
from
Knaresborough, England
@niddnet @virginmedia One reset done already. 2G showed up for a while. So yes, will be getting a new one. The speed issue is a local one not just us, apparently.
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Richard Armistead
(@trickyr1) reported
from
Leeds, England
@virginmedia 3 weeks broadband been not working. LS13. Still getting same recorded message that it’ll be fixed by 12pm. Any truthful update would be appreciated.
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Philip Woolford
(@tigerman2570) reported
from
Leeds, England
@virginmedia having issues with broadband in Leeds LS15 area now after tv issues Fri. Nearly £1200 pa & no service! Hope not going to give the "we're working hard to resolve" line then leaving things as they are until Monday. This is unacceptable compensation should be paid
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Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia I get this standard response EVERY time I notify you of any missing eps I find. The prog aired last night for the 1st time & stated after ALL eps available afterwards. There will have been an issue uploading the programme that you need to get your DTV dept to investigate.
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Andrew Davies
(@leftfield289) reported
from
Leeds, England
@virginmedia just to remind you and I everyone else your customer service is the worst in the U.K. in my experience
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👻 Ghosty Goo 👻
(@ataraxianautist) reported
from
Guiseley, England
@virginmedia Nothing, you've caused enough damage. I will however gladly discuss it privately with anyone seeing this and wanting to decide whether or not to be your customer.
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Simon Price
(@SimpleBrummie) reported
from
Leeds, England
@virginmedia I have already tried that and it says there isn’t any network fault. However there is nothing wrong with the setup as it was working this morning, it’s also the second time it’s stopped in the last few weeks
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Philip Woolford
(@tigerman2570) reported
from
Leeds, England
@virginmedia there appears to be an issue with your tv guide. The Great Britain Rugby League v @NZRL_Kiwis starts at 3.30am yet is only showing at 5.30 -6am on @BBCTwo I would like to record the whole game but can't due to this issue
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jorg
(@xjorgie) reported
from
Leeds, England
and I’m gonna tell my kids never to use Virgin Media
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John Rogers
(@revdjollyjohn) reported
from
Leeds, England
What is going on @virginmedia Broadband down yet again LS16 - Diabolical service in this area - Please fix it properly
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Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia Look I’m not doing that. This isn’t an account specific issue. I worked in the Digital Management Centre in Langley for a decade until made redundant 2 years ago so it needs passing to the VOD department to investigate.
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Katie 🖤
(@katiewood91) reported
from
Leeds, England
@MAdryjek @virginmedia I had exact same thing in the same area. Kept ringing to be told it was an outage in the area and to be patient, repair date after repair date. Eventually someone listened and got an engineer, turned out after all that, it was a faulty cable in the router (only joined in July)
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spencer robertshaw
(@spenrobertshaw) reported
from
Leeds, England
@sirsimon2b @YODELhell @virginmedia Yodel are terrible
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Sinclair
(@ZeSink) reported
My lass has just made me miss a WHOPPING 5 WHOLE GOALS in the #CROSPA game. Wouldn't it be a shame if Virgin media unexpectedly went down during the #loveisland2021 launch...
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Alan Back
(@ARBack1) reported
from
Richmond, England
@virginmedia is there still a problem with the service in TW1. I have had no broadband since 11:00?
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Stuart Godfrey (God3)
(@StewieGod3) reported
@virginmedia terrible service in the Dagenham area for days not happy
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Jake Wilson #JW74
(@Jake_Wilson98) reported
They say ITV Hub is bad. But Virgin Media TV Hub's ITV HD is in about 480p. ITV Hub didn't have that poor quality...when it was working.
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€than
(@digihorse) reported
@simone_nepa @virginmedia @CherylHoleQueen Keep complaining. My friend had this issue and they were charging her £200. She complained to at least 10 different people on the phone and eventually they cancelled it.
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Paul Norris
(@iampaulnorris) reported
@virginmedia How about sending me a DM and I can can confirm my account number, then have someone call me? I am the customer!!!!
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Jackie
(@missjackie0h) reported
@virginmedia Hi. I’ve been at work all day but things seem to have settled again. I ran tests & checked the service status page which said there were issues but couldn’t say what they were, and I was to monitor for 24 hours .
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MUFC_1972 🏴
(@Mufc_1972) reported
@virginmedia @virginhelp why is my WIFI and connection so crap ? On 350 gamer and yet still poor WiFi upstairs. Moved Hub3 and still hasn’t made a difference 😡😡😡😡😡😡😡
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Ozra
(@ozra_gholizad) reported
@virginmedia our Internet is down now for 3 hours!!!! Hillingdon area I work from home and need my internet !!!!!Can you please help?
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Mark B
(@MarkoLFC1985) reported
@virginmedia what’s going on. My internet is down. Been awful for weeks now. Not fit for purpose. Awful