Virgin Media outages and service status in Knaresborough, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Knaresborough, including 2 direct reports.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received May 14, 7:18 PM GMT+1.
- Internet (40%)
- TV (40%)
- E-mail (20%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Knaresborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Knaresborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Knaresborough, England
The most recent Virgin Media outage reports came from the following cities: Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Harrogate
|
TV | 13 minutes ago |
|
Harrogate
|
TV | 7 hours ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Knaresborough, England
Latest outage, problems and issue reports in Knaresborough and nearby locations:
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Elle Beesley DipM CMktr ACIM (@ellebeesley) reported from Harrogate, England@virginmedia He couldn’t find any problems in the house but is checking the network to see if there have been any issues in the area.
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Andrew Rigby (@Andrewrigbygolf) reported from Guiseley, England@virginmedia is your contact us down? Trying to resolve a problem if someone can help.
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Tim Gambrill (@TimGambrill) reported from Harrogate, England@virginmedia I’d really like to thank you for rewarding my loyalty by charging me almost TWICE as much as@their new customers for the same broadband service
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Lisa Lavelle (@Lisalav22) reported from Guiseley, England@virginmedia Call your customers to resolve a complaint not just say it’s resolved I want a call from management or my direct debit will be cancelled then it’s hello sky
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Andrew Thompson (@russell1234) reported from Harrogate, England@virginmedia It came back at 9am. I did check connections and rebooted multiple times so I think it was a network issue though not mentioned on your status checks.
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Tim Gambrill (@TimGambrill) reported from Harrogate, England@virginmedia my wifi has been down since Friday and i cant get through
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James Airey (@lordairey) reported from Wetherby, EnglandHow @virginmedia are still in business is a miracle - the irony of queuing for over 30 mins on the phone to cancel because of poor service is brilliant!
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Julian Monaghan DLG (@J_Monaghan_DLG) reported from Harrogate, EnglandJust seen the @virginmedia “stay connected” ad on TV If only. I have been trying to get them to supply me a stable broadband for the last month You hang on an hour+ to get to speak to customer services they tell you nothing wrong Get real and provide the service I am paying for
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🎙Callum Ronan Creative 🎙 (@CRCAudio) reported from Guiseley, England@virginmedia is there an issue with the internet in the LS29 area as I have lost connection with my clients whilst recording a #podcast Please can you respond as soon as possible
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David McCormick (@DavidTMcCormick) reported from Harrogate, EnglandThanks @virginmedia on hold for 1 hour and 4 minutes, finally someone answers abs immediately hangs up. You did this to me in March. Been a customer for over 15 years, not for much longer. Appalling customer service
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B.W.Shaw Playboy 💙💛 (@dalesman1000) reported from Harrogate, England@virginmedia You're the worst company I've ever dealt with. I only became a customer of yours in Feb and can't wait to leave!
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Rawcomme (@rawcomme) reported from Harrogate, England@virginmedia Still not working I hope your going to give some compensation as @skytv is looking more and more attractive
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Daniel Rawson (@drawsonleeds) reported from Scarcroft, England@virginmedia AWFUL AWFUL SERVICE. BEWARE. Has to hold for 30 minutes, wrong department answered. They put we through to correct department which was wrong department again. After 10 more minutes I was put through to ‘correct department’ only to get a@message saying call tomorrow
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Emma Harvey (@em606) reported from Harrogate, England@ArdLiath @virginmedia Ha, yes, actually. Cut off my landline randomly and leave me exposed to mobile spam, amazing service.
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Tom Whewell (@TonzerWee) reported from Guiseley, England@virginmedia Every year you seem to stick on an extra 3 or 4 quid for no extra quality in service. I really don’t know why I stay with your mobile service. It’s appalling. I rally should leave.
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Neil Ranson (@naranson) reported from Harrogate, England@virginmedia No. And it never was during the entire 11 days of it being down. Still it started working few hours ago, so fair's fair. Now I await the call from a manager about my cancellation date dispute... Only 3 days overdue.
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Andrea Simon (@AndreaLSimon) reported from Staveley, England@virginmedia I just get a recorded messsge saying we have a complex issue engineers are dealing with in the LS18 area and would I like text messages, which I have signed up for but nothing has come through since Thursday! Still no TV or internet! 4 days later 😡
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Tony Preston (@tapreston) reported from Harrogate, England@virginmedia I've spoken to someone and they are getting an engineer to call me as the issue can't be resolved over the phone
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James Wall (@JamesWall67) reported from Harrogate, England@virginmedia Morning! Any chance of providing the service that we all pay for today?
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Carl Waring (@carlwaring) reported from Knaresborough, England@niddnet @virginmedia One reset done already. 2G showed up for a while. So yes, will be getting a new one. The speed issue is a local one not just us, apparently.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tyke on a bike (@MelvinJCain) reported@virginmedia Can you tell me what is wrong with your tv service? I have a broken image as though there’s a thunder storm. I have seen on internet that others are experiencing the same thing in the Leeds area.
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martyn coombes (@martyncoombes72) reported@Jennababes @virginmedia There is an outage
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Philip McNeill (@philip_mcneill) reported41 minutes in customer service queue @virginmedia and still waiting. What’s happening?
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Carl Walsh (@Carl_Walsh33) reported from Wallsend, England@virginmedia I look forward to the money off the bill for the issues.
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Moo (@mooeycatrooie) reported@JoshCF_ @HendrickD82 Yup this works, used to do it with Virgin media. My brother doesn't even live at my address but every 18 months we used to use each others names and just cancel and have the new contract start. You'll have to mail back your old modem but you just plug the new one in. We did 1/2
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Rebecca Halpern (@rebhalp) reported@rilf07 @Forcegayle @virginmedia Their TV system is down for the whole country, they’re working to fix it.
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John B (@JohnBar72896911) reported@virginmedia Apology not accepted. Its been over 3 hours now. Whats the update. Channel not available on every channel lol. Renewed for this service, what an idiot!
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Luda 🇬🇧🏴🇬🇧🏴 (@Luda_6550) reported@virginmedia I am in desperate need of help, my tv isn’t working properly, the phone line I been given tells me it’s not available. Once I got through giving it my account number it doesn’t recognise my account number. It’s turning into nightmare. Can you help
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Tony johnson (@pantherBigT) reported@virginmedia have you got tv problems again my tv is fooked up
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Chris Gill (@Chrisgill95) reported@virginmedia It's a joke. I sign into my account to check service... then tells me (from within my account) I don't have one. Sort it!